Virgin Media Outage Report in Rothwell, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rothwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rothwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Rothwell, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Northampton, Uppingham, Corby and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering |
Internet | |
| Kettering |
Wi-fi | |
| Kettering |
Internet | |
| Northampton |
Wi-fi | |
| Northampton |
TV | |
| Kettering |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rothwell, England
Latest outage, problems and issue reports in Rothwell and nearby locations:
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.
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Trushār Patel
(@trushar108) reported
from
Wellingborough, England
@Virgin @virginmedia @richardbranson Dear Virgin Media, unlawful pretending fraudulent callers keep ringing us about a nonsense router signal issue and hacked IP network? Can you please implement preventative measures to protect vulnerable community members living in the UK. Thx
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@virginmedia @virginhelp The problem is with getting through on the phone or live chat. It’s very easy to add or upgrade services but god help you if you want to remove any services or leave. I was on hold for over two hours last night only to be cut off. I’ve been connected to live chat since 17:43 0901
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia hi, do you have online chat available for problem solving?
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Hi, have done that, found a blackspot but won't let me order, refers to online bot chat that cannot help either. Can't get through via phone
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Helenfaerieart
(@Helenfaerieart) reported
from
Northamptonshire, England
@virginmedia random phone call from your tech support, issues with my router apparently, but, didn't know my name, address or account number...I guess this is phishing and fake?
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia customer service not answering phone. How you expect to keep customers.
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I thought my issue was resolved yesterday, but today I’ve had an email saying something different. I text the number again, at 11.28am, the bot replied but nothing since then?!
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Lee McRae
(@leemcrae76) reported
from
Northamptonshire, England
@virginmedia Yes I did, just this morning. The system diagnosed a fault and asked me to reset my router. I did and it started working again (as it always does tbh) and has since gone down again. I would like to know how to book an Engineer to call please ASAP! Thanks
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@virginmedia @stephen_twitt Good luck calling that customer service number. @virginmedia should try calling themselves
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Privatenugget
(@Privatenugget2) reported
from
Irthlingborough, England
@tiff_tv @TalkTalk That's not bad tbh i have rung virgin media been on the hold for over an hour then they just cut me off🙄🙄🙄
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erika lesley neale
(@erikalesleyneal) reported
from
Rothwell, England
@virginmedia Hi I was wanting to cancel my order because I have changed my mind
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Sophie Stewart
(@SophieRebecca93) reported
from
Corby, England
Really @virginmedia been on hold for 40mins for you to terminate the call due to “technical difficulties”! What surely you knew that when we called! Your customer care is shocking 😡
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Cazzlar!!
(@cazzlar1985) reported
from
Burton Latimer, England
@virginmedia @peterlealfc That link doesn't work!
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@virginmedia Yes. Want to keep my broadband service only. It amazes me that you can get a response in social media almost instantly but can’t get a response elsewhere for love nor money
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Chantelle
(@ChantelleEJ) reported
from
Northamptonshire, England
@virginmedia Thank you. It came back on yesterday AM but was out since Thurs PM. It was always flashing green and early Sat after running a test it said it was a network issue. I was luckily not working at home on Fri. It was difficult to find out if it was me or the network for a long time.
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Equinox Disco
(@DiscoEquinox) reported
from
Northamptonshire, England
@richardbranson @Virgin_Orbit Any chance of getting my virgin media sorted. I hope the service on your space craft is better out wise people will be paying through the nose to come back to earth. #sortyourshitout
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia Tried this 3 times today. It will not submit my complaint. Very handy.
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Ollie Toogood
(@OllieToogood) reported
from
Northamptonshire, England
@virginmedia why is it impossible to speak with anyone who can help? I keep wasting hours of my time on hold to no avail
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Chantelle
(@ChantelleEJ) reported
from
Northamptonshire, England
@virginmedia Thanks KT. Unfortunately it’s still not working and I have tried the online service checker and the number, it says no faults. Is the internet problem linked to the on demand problem? I’ve been out at work for 12 hours so it’s been like this all day :(
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Maz 💙
(@marionmurray13) reported
from
Enfield Lock, England
@virginmedia what’s the point of paying for services from you that you frequently FAIL to provide 😡😡 How do I get my money back for days you owe me??
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steve
(@trfcsteve) reported
@virginmedia Very very poor customer service. Spent over 40 minutes trying to cancel our package. Been transferred through to cancellation team and been cut off TWICE!! Very convenient oh and they took my number so they could call back if disconnected. No callback.JOKE OUTFIT
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Ade Berry 🇬🇧
(@canarygeezer07) reported
@virginmedia why is the red button service not working on sky sports. My mother's box is a Tivo. In NR30 area. I have it on my V6 box at my property yet she cannot get it. Why?
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ForceGhostJeremy
(@jeremy_force) reported
@virginmedia hey @virginmedia i spent 2 hrs on a online chat trying to cancel my contract and just got passed from person to person and got nowhere. I now have had to write to you instead. Awful customer service. Couldn't pay me to come back. @MartinSLewis can you help?
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Hannah 🏴🌈
(@miss_hanC) reported
@virginmedia It's not just TV issues, he has total loss of TV & Broadband service. Status shows no broadband issues but sound issues Tivo meant to be fixed tomorrow. Can you do anything for him now please?
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Emma Davies
(@Emmakate_Davies) reported
@virginmedia i spent 1.5 hours on the phone to the team who deal with people trying to leave. They did not respect my wishes to terminate my contract and hung up on twice. Appalling customer service which only reinforced my decision to leave.
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Brad!!!
(@NiceLovingFrend) reported
virgin media are so ******* ****. So ****.
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Joseph Hughes
(@J_HSH93) reported
@virginmedia hello, will the red button for football on Virgin ever work. It never seems to function. Please can you advise.
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🏴Simon Evans🏌️♂️
(@simonevans1973) reported
from
Birmingham, England
@virginmedia b42 is shocking supposed to have 200meg the #ManUtd Vs #thfc is **** like streaming on a ZXSPECTRUM
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Natasha Wright
(@NatashaWrightyn) reported
@virginmedia There is no issue in my area. There was no reason for any of our appointments to have been cancelled. It was down to the incompetent staff you have working for Virgin… if you want to take a look back at all my screen shot tweets you will see what I am being told.