Virgin Media Outage Report in Rothwell, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rothwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rothwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Rothwell, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Northampton, Corby and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering |
Wi-fi | |
| Northampton |
Internet | |
| Northampton |
Internet | |
| Northampton |
Internet | |
| Kettering |
Internet | |
| Northampton |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Rothwell, England
Latest outage, problems and issue reports in Rothwell and nearby locations:
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Kevin
(@biffa50) reported
from
Northamptonshire, England
@virginmedia All I wanted was broadband but they kept telling me different stories that I did not know what they was saying I have never had broadband with virgin so now I am with sky they just helped me and not lecture so now my neighbours have not got virgin in protest
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Ron Sydenham
(@RonSydenham) reported
from
Raunds, England
@virginmedia So are you saying you’re not aware of any problems from London up to the midlands. Seems I’m the one to do all the checking for you. You know there’s a problem,explain it diagnose it and fix it,you’d have no problem chasing a missed payment.
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James Jackaman
(@jacko_1989) reported
from
Northamptonshire, England
When @virginmedia answer your call just before 9pm then tell you their system gets ‘shut off’ at 9pm so Aapparently now I have to wait for the computer to restart.. 🤔🙄 Then they just hang up. Same old customer service 🙄
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Sam Cook
(@SamCook1980) reported
from
Northamptonshire, England
@virginmedia Help please After 30 mins on the phone to a call centre ive got nowhere
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Petethepert.
(@petethepert43) reported
from
Rushden, England
@skoney_girl @virginmedia Our picture does that a lot too. Virgin dont seem bothered to fix it!!
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Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@virginmedia Well Done @virginmedia you have hit all time low customer service standards in my eyes. I presume my call was in relation to my compliant but after no introduction to the call Im unsure. In short, point blank refused to call back at a time I wasnt eating my dinner and hung up!!😡
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edan
(@_edan) reported
from
Northamptonshire, England
@virginmedia Suck your mum. You are shit. Cancelled my contract in feb. Still billing me.
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Mick Rooksby 🔰🎯🎯 🔰
(@MickRooksby) reported
from
Rushden, England
@virginmedia my wife @sj_rooksby has been ringing u this morning first time for 30+ mins and someone hung up and then again for 56mins before being hung up on again she only wants to add cinema and Disney plus one well and truly pissed off customer
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Hilary Scott
(@nosylocaljourno) reported
from
Northamptonshire, England
Update: Pretty p*ssed off on a Friday, after a crappy week, that @virginmedia, who said broadband and TV would be fixed by 5.45, then 9.45, now saying 10am tomorrow. Don't send me best wishes, just sodding fix it. #noTV, #noWifi #moneyfornothing
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james nightingale
(@nightingalerb) reported
from
Irchester, England
@virginmedia Can’t even open the outages page... (using mobile network)
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Ben jelley
(@Benjel85) reported
from
Northamptonshire, England
@virginmedia @primevideosport absolute garbage service from this crap amazon video.... trying to watch the football and the internet has gone off 🤬
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Mick Rooksby 🔰🎯🎯 🔰
(@MickRooksby) reported
from
Rushden, England
@virginmedia Fed up of being ignored in tweets and text service and even when we spend hours a day ringing just to get cut off!! We will stop paying if this carries on !!!
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Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph @Telegraph Should make interesting reading for me but based on the astonishingly poor and rude service I have received this year I don't believe the culture is the company to even want to change this view or service being offered....
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Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph Couldn't be more accurate to the current levels of service (using this word loosely) I have been receiving!
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Simone Perrin
(@simoneperrin123) reported
from
Wellingborough, England
@VirginMediaCorp what does it take to speak to someone at Virgin media. Your customer service is absolutely appalling. I am having issues with my broadband and I can't speak to noone to rectify the issue. Waiting an hour to get through to someone. Disgusting
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Richard Fisher
(@RichardPFisher) reported
from
Wellingborough, England
@vmbusiness seriously looking to switch to another broadband supplier, your service is getting unreliable.
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Richard Fisher
(@RichardPFisher) reported
from
Wellingborough, England
.@vmbusiness another outage in the middle of the day, only another 3 hours to wait while they fix the fault already be an hour🤬😡
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Chris Davis
(@spurs6720) reported
from
Wellingborough, England
@virginmedia Service is fine , pissed off they took £132 this week though when obviously no sport to view
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james
(@savagej84) reported
from
Rushden, England
Give up with @virginmedia phone uo yesterday to pay after getting disconnected,they phone back 20:10 to take payment and say service be back on in 24 hours Cos of the corona .phone back at 6:30pm today to say still not back on and they argue payment wasn’t made even thou money
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Clare Elsby
(@elsby_clare) reported
from
Northamptonshire, England
@virginmedia my partner is main carer for his 86 year old dad & lives with him in lockdown. They have not had telly since Friday evening DVR serious problem. His dad relies on the telly. They have tried to phone you and go online, but no help. PLEASE SORT!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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craig
(@Craig08613190) reported
@virginmedia He says we are ready for install. The people on the phone do not LISTEN. Date 19th Jan is just shy of ten weeks from moving in! Please please please train your people on the phones. Seriously they are poor. Guy in van 👍
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Judith Parker💙
(@JudithParker2) reported
@virginmedia haven’t had any service on my i phone all evening. What’s going on?
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Suryakant Navale
(@s_navale) reported
@virginmedia Your services suck's in last 12 days I have logged 3 complaints and 4 calls to your call center. They only say that the area is having fiber fault and it will resolve in next 3 days today they are saying it will get resolved by 30 Dec. what kind of service you give ?
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craig
(@Craig08613190) reported
@virginmedia Just to add… we have been a customer of 14 years!!
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A Red Hen
(@redzieredz) reported
@virginmedia I am not paying another penny. What part of my msge are you not getting. Plus you have just proved my point your customer services are shite
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Dean Apes
(@ApesDean) reported
@virginmedia is there an issue with broadband in the NE33 4TT area? I've rebooted my router and still only getting less than 1mb download! I am supposed to have 600mb service! Plus haven't been getting the guaranteed 42mb upload speed for months!
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IndoriBaniya
(@bhu1) reported
@virginmedia we are constantly facing Internet issues in area Rg42 4js on Virgin media. Can you please urgently resolve them?
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A Red Hen
(@redzieredz) reported
@virginmedia As you are in breach of the contract…with good advice from #ofcom I have a right to then cancel that contract. I will be looking at a small claims case for services not delivered all whilst being paid for. No TV broadband speeds crap and no discount for long est customer
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Keyser Soze
(@KeyserSozeKS) reported
@virginmedia @Norbo72 Unbelievable! Just unbelievable! I know you’re a person at the other end of a Twitter customer service account, but this isn’t cutting it, it needs escalating! Immediately!
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Alexandra Sedgemore
(@alexandrathommo) reported
@virginmedia No one of the 5 call handlers (one that didn’t cut us off) explained there was another local issue (was the previous one fixed??) that needed addressing. But this intermittent service is almost normal. I can’t fathom why your site can’t communicate this & your service is so poor?