Virgin Media Outage Report in Rothwell, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rothwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rothwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Rothwell, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Corby, Wellingborough, Wollaston, Rushden and Raunds.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
TV | |
| Corby |
Internet | |
| Northampton |
Wi-fi | |
| Northampton |
Internet | |
| Northampton |
Internet | |
| Northampton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Rothwell, England
Latest outage, problems and issue reports in Rothwell and nearby locations:
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Mick Rooksby 🔰🎯🎯 🔰
(@MickRooksby) reported
from
Rushden, England
@virginmedia Fed up of being ignored in tweets and text service and even when we spend hours a day ringing just to get cut off!! We will stop paying if this carries on !!!
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Ismadder
(@Ian_Loveshack) reported
from
Northamptonshire, England
@virginmedia You are ignoring my problem and have not communicated with me. Have left me with £3 in my bank account it’s disgusting
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edan
(@_edan) reported
from
Northamptonshire, England
@virginmedia This is part of my point, you’re not helpful unless I responded you would not have told me about the text service you dumb ****.
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Ismadder
(@Ian_Loveshack) reported
from
Northamptonshire, England
@virginmedia @ofcom, virgin media have Unauthorised taken £280 from a disabled customers bank account, me, when a payment of £159 was already paid to them. The bill should have been £120. Please help this is mentally distressing
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Ron Sydenham
(@RonSydenham) reported
from
Raunds, England
@virginmedia So are you saying you’re not aware of any problems from London up to the midlands. Seems I’m the one to do all the checking for you. You know there’s a problem,explain it diagnose it and fix it,you’d have no problem chasing a missed payment.
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Mick Rooksby 🔰🎯🎯 🔰
(@MickRooksby) reported
from
Rushden, England
@virginmedia my wife @sj_rooksby has been ringing u this morning first time for 30+ mins and someone hung up and then again for 56mins before being hung up on again she only wants to add cinema and Disney plus one well and truly pissed off customer
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Simone Perrin
(@simoneperrin123) reported
from
Wellingborough, England
@VirginMediaCorp what does it take to speak to someone at Virgin media. Your customer service is absolutely appalling. I am having issues with my broadband and I can't speak to noone to rectify the issue. Waiting an hour to get through to someone. Disgusting
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james
(@savagej84) reported
from
Rushden, England
Give up with @virginmedia phone uo yesterday to pay after getting disconnected,they phone back 20:10 to take payment and say service be back on in 24 hours Cos of the corona .phone back at 6:30pm today to say still not back on and they argue payment wasn’t made even thou money
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Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@JoshPainter1998 @virginmedia Yeah, I’ve had intermittent packet loss / instability issues for weeks now. Affects my esports gaming which is on live television, great advert for them. Have had five deadlines now for when their loca work will be finished and problems sorted. Literally baffled.
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Ben jelley
(@Benjel85) reported
from
Northamptonshire, England
@virginmedia @primevideosport absolute garbage service from this crap amazon video.... trying to watch the football and the internet has gone off 🤬
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Sam Cook
(@SamCook1980) reported
from
Northamptonshire, England
@virginmedia Help please After 30 mins on the phone to a call centre ive got nowhere
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Russell Leak
(@RussellLeak) reported
from
Northamptonshire, England
@virginmedia once again the service is down. Worst ISP I have every had #worstisp
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james nightingale
(@nightingalerb) reported
from
Irchester, England
@virginmedia Can’t even open the outages page... (using mobile network)
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edan
(@_edan) reported
from
Northamptonshire, England
@virginmedia Suck your mum. You are shit. Cancelled my contract in feb. Still billing me.
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Clare Elsby
(@elsby_clare) reported
from
Northamptonshire, England
@virginmedia my partner is main carer for his 86 year old dad & lives with him in lockdown. They have not had telly since Friday evening DVR serious problem. His dad relies on the telly. They have tried to phone you and go online, but no help. PLEASE SORT!
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Richard Fisher
(@RichardPFisher) reported
from
Wellingborough, England
.@vmbusiness another outage in the middle of the day, only another 3 hours to wait while they fix the fault already be an hour🤬😡
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Petethepert.
(@petethepert43) reported
from
Rushden, England
@skoney_girl @virginmedia Our picture does that a lot too. Virgin dont seem bothered to fix it!!
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Hilary Scott
(@nosylocaljourno) reported
from
Northamptonshire, England
Update: Pretty p*ssed off on a Friday, after a crappy week, that @virginmedia, who said broadband and TV would be fixed by 5.45, then 9.45, now saying 10am tomorrow. Don't send me best wishes, just sodding fix it. #noTV, #noWifi #moneyfornothing
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Chris Davis
(@spurs6720) reported
from
Wellingborough, England
@virginmedia Service is fine , pissed off they took £132 this week though when obviously no sport to view
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Kevin
(@biffa50) reported
from
Northamptonshire, England
@virginmedia All I wanted was broadband but they kept telling me different stories that I did not know what they was saying I have never had broadband with virgin so now I am with sky they just helped me and not lecture so now my neighbours have not got virgin in protest
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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espevenmar
(@espevenmar) reported
@virginmedia No, it didn't but the funny part is that I don't have network any more so I really need your help! I'm unable to call and waiting for your chat bot to assign me an agent since 7pm...
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John Gardner
(@GardnerJ56) reported
@RhodaMiller14 @virginmedia Try the Resolver app. Will help you get through to the right people in the company to sort out your complaint free of charge.
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Binyizdabbalah
(@FunkadelicHorse) reported
There's some I'd happily consider going back to as a result, because I know that leaving them, or fixing an issue, won't be a miserable hellscape. How do you think you're doing by that metric, @virginmedia ?
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Counterfeit Creg
(@counterfeitcreg) reported
@virginmedia It told to check my cables and try again, I click try again without touching the cables. Please remember you are the one only intelligent enough to work customer service not me, leave your patronising “did you check” replies for someone else. Address the issues or lose a customer
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Laura M
(@Shejustdid) reported
@virginmedia been trying to get help from you for 2 days now I had a engineer out fitting a extra box and upgrading our hub, was told it would be up and running in 30 mins and here we are no wifi no tv and the most unhelpful customer service I’ve ever had to deal with
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Ashley
(@randellauk82) reported
@virginmedia All I’ve got come up on my feed these past weeks is this where I’ve been not able to watch Netflix amazon prime bt sports or if it’s battles on Fortnite and my work and education virgin has failed on delivering my service and ignores my callbacks been a unforgettable last 2 weeks
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Tarek Zambarakji
(@TarekZam8) reported
@virginmedia The team were unable to diagnose the issue and could/did not provide any insight. Worryingly this was an upgrade to a hub 4. Engineer booked for Saturday (earliest possible appt) no internet for the remainder of the working week.
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ABritishGamerwithlag
(@DrFernsby) reported
@EskiBrew Hey mate, Remember that post you made with virgin media remember the main reason you cannot game on virgin media is because the Ratio to downstream and upstream channels it's 10:1 and the current technology limits that and they are still not bothered to fix it.
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Sid Rhule
(@sidrhule) reported
@virginmedia yes, but it is almost impossible for me to be in touch with your team. No response on the phone line and very long waiting times and at each stage you are pushed to find the solution online. But this is really a matter for discussion. not online.
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Sue Morgan
(@suemorgancns58) reported
@virginmedia new TiVo box as the other one is broken. Attach it Won’t work. Phone the number that says will help. Answered after 58mins (whilst bored I spent money online M&S). Only to be told that they couldn’t fix it from that number.will try tomorrow.Short lockdown fuse 💥💥💥