Virgin Media Outage Report in Rothwell, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rothwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rothwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 22: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (54%)
-
Wi-fi (17%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (3%)
Live Outage Map Near Rothwell, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Northampton, Corby, Sywell, Wellingborough, Rushden and Market Harborough.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering |
Internet | |
| Northampton |
Internet | |
| Kettering |
TV | |
| Kettering |
Total Blackout | |
| Kettering |
Internet | |
| Corby |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rothwell, England
Latest outage, problems and issue reports in Rothwell and nearby locations:
-
James Jackaman
(@jacko_1989) reported
from
Northamptonshire, England
When @virginmedia answer your call just before 9pm then tell you their system gets ‘shut off’ at 9pm so Aapparently now I have to wait for the computer to restart.. 🤔🙄 Then they just hang up. Same old customer service 🙄
-
-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
@virginmedia Try telling that to the kids on school holidays!!! Its more ive not had any updates as I requested to keep me up to date! Really poor service, it will be quicker to leave to another provider!
-
𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Wellingborough, England
@virginmedia @angelus1755 Basically like it or lump it. That's customer service for you...
-
Richard Fisher
(@RichardPFisher) reported
from
Wellingborough, England
@vmbusiness seriously looking to switch to another broadband supplier, your service is getting unreliable.
-
Hilary Scott
(@nosylocaljourno) reported
from
Northamptonshire, England
Update: Pretty p*ssed off on a Friday, after a crappy week, that @virginmedia, who said broadband and TV would be fixed by 5.45, then 9.45, now saying 10am tomorrow. Don't send me best wishes, just sodding fix it. #noTV, #noWifi #moneyfornothing
-
Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph Couldn't be more accurate to the current levels of service (using this word loosely) I have been receiving!
-
Ben jelley
(@Benjel85) reported
from
Northamptonshire, England
@virginmedia @primevideosport absolute garbage service from this crap amazon video.... trying to watch the football and the internet has gone off 🤬
-
-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
Things I have done whilst currently being on hold waiting to speak to @virginmedia (all true) Had a shower Made a cup of Tea Heated up and eaten my dinner Things I plan to do now.... Take a long weekend break Get married.......again Switch to a new supplier.....hang Up!!!!!!
-
steve chester
(@stedge27) reported
from
Broughton, England
@scalvini07 @SkyUK No never #virginmedia is shit and we can't get it here. Have been constantly updated with the progress from @SkyUK and are now back online
-
Donna Scott
(@wishusdonna) reported
from
Northamptonshire, England
@virginmedia I got a message from you yesterday saying the local issues were fixed, but the broadband keeps going again today.
-
Sam Cook
(@SamCook1980) reported
from
Northamptonshire, England
@virginmedia Help please After 30 mins on the phone to a call centre ive got nowhere
-
Brian John Thompson
(@bleedingmoody) reported
from
Northamptonshire, England
@virginmedia Done all that a hundred times and checked all the cables it’s still crap!!
-
Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph @Telegraph Should make interesting reading for me but based on the astonishingly poor and rude service I have received this year I don't believe the culture is the company to even want to change this view or service being offered....
-
Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@virginmedia Well Done @virginmedia you have hit all time low customer service standards in my eyes. I presume my call was in relation to my compliant but after no introduction to the call Im unsure. In short, point blank refused to call back at a time I wasnt eating my dinner and hung up!!😡
-
Kate/Lin
(@GypsyEilid) reported
from
Irthlingborough, England
@virginmedia I still have 0 signal and i have rung the number for the customer services and we tried all the restart and trouble shooting and nothing happened they seemed to agree with me with the idea my SIM has been hacked and are sending a new one out.
-
-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
So broadband is down and has been all yesterday and today so check status shows No known issues, so call @virginmedia only to be told expected fix date is 13th!!!!!! A week in this day and age!!!! Unbelieveable!!! #FinalStraw been a loyal customer but service has been poor lately
-
-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
Please pull your fingers out @virginmedia no broadband pretty much all day and I'm missing out on @SpursOfficial announcing signings...ok some of that's not true or likely to happen but No service all day is poor and no updates!!! #compensationOffBill
-
Kevin
(@biffa50) reported
from
Northamptonshire, England
@virginmedia All I wanted was broadband but they kept telling me different stories that I did not know what they was saying I have never had broadband with virgin so now I am with sky they just helped me and not lecture so now my neighbours have not got virgin in protest
-
Dion
(@dplosky) reported
from
Irthlingborough, England
@virginmedia NN9 5QP is my postcode. No one seems to know why it’s not working
-
Nick Goodjohn
(@nickgoodjohn) reported
from
Corby, England
@papajdog_ @bt_uk @virginmedia BT were the worst when we were with them, haven’t had an issue with Virgin so far though
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Tom
(@tomtoon2010) reported
@virginmedia Turns out the upgrade team couldn’t help and then you end up waiting over 3 hours to be put through to the “free upgrade” team for the hub as the online link for free hub upgrade doesn’t work. This is getting a bit frustrating to sort now!
-
Chris Breese
(@Breesey3) reported
@virginmedia @virginmedia All I need is someone to talk to. I've been on this chat for nearly 5 hours and got absolutely nowhere with your "support". It really is atrocious. Is it completely unreasonable to be able to arrange a time to talk to someone on the phone? #failvirginmedia
-
Mick
(@MicPinnington) reported
Hi @virginmedia it’s a nightmare trying to contact broadband support. Text links don’t relate to any queries we have so got to speak to somebody...first call over 30 mins then line went dead and now been on over 30 mins with no luck
-
Romey
(@Romey96247313) reported
Stop calling me each morning and evening Virgin Media for selling Sly sports. I am an existing customer and leave if this harassment continues #virginmedia @virginmedia
-
Tony Barlow
(@Saltbar) reported
@virginmedia Not asking for support per se. Asking for information regarding your service. Does it have vlan tagging?
-
Gagi Moore Ghag
(@gagi_moore) reported
@virginmedia If it showed a repair time I would have said? You are frustrating me even more I want this issue resolved and I am sick to death of repeating this over and over seems like they are only a handful of u working as no way can u justify waiting 1.5hours to speak to some one
-
WolfAirsoft
(@GamingFTW456) reported
@virginmedia Im not sure since i had to reactive my sim card to use the internet but the 2 wifi extenders have a strong signal from router to my pc but i dont get internet and if i do it weirdly disconnects with full signal then when i try to reconnect again i cant get internet
-
Ellie Stone
(@ellsdesign_) reported
Watching the Virgin Media news and my god the judges in this country let down women every. single. day
-
HendoHD93
(@HendoHd93) reported
@Games_4Life_ @verge Dude I have a 50mbs download speed which is the worst Virgin media package you can get and stadia runs flawlessly so don't be talking ****.
-
Lin martin
(@Linnyloots) reported
@virginmedia @virginmedia have been trying to cancel my tv package for months, sent a number of letters, have put in a complaint but they send letters to text a number, the same number who told me they will have it done, still i am paying? Customer service is shocking