1. Home
  2. Companies
  3. Virgin Media
  4. Rothwell
Virgin Media

Virgin Media outages and service status in Rothwell, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Rothwell, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received Aug 28, 5:20 PM GMT+1.
  • 58% Internet (58%)
  • 16% Total Blackout (16%)
  • 16% Wi-fi (16%)
  • 5% E-mail (5%)
  • 5% TV (5%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rothwell, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rothwell, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 28: Problems at Virgin Media

Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Rothwell, England

The most recent Virgin Media outage reports came from the following cities: Rushden, Northampton, Wellingborough, Kettering, and Corby.

CityProblem TypeReport Time
Rushden Internet 6 hours ago
Northampton Internet 11 hours ago
Wellingborough Internet 1 day ago
Northampton Wi-fi 1 day ago
Northampton Wi-fi 7 days ago
Northampton TV 7 days ago

Nearby cities with recent reports

Northampton

3 recent signals

11 hours ago
Rushden

1 recent signals

6 hours ago
Wellingborough

1 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rothwell, England

Latest outage, problems and issue reports in Rothwell and nearby locations:

  • Bobby_Dazzler68
    Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia Yes, need a pod, also have t.v and home phone, TV service has lots of you tube, Netflix, sky movie drop outs

  • Ian_Loveshack
    Ismadder (@Ian_Loveshack) reported from Northamptonshire, England

    @virginmedia @ofcom, virgin media have Unauthorised taken £280 from a disabled customers bank account, me, when a payment of £159 was already paid to them. The bill should have been £120. Please help this is mentally distressing

  • _edan
    edan (@_edan) reported from Northamptonshire, England

    @virginmedia Suck your mum. You are shit. Cancelled my contract in feb. Still billing me.

  • JoeSpen05256454
    Joe Spencer (@JoeSpen05256454) reported from Northamptonshire, England

    @virginmedia Been trying since 9am!! All day all I’ve got is the fire starter and rugby players!! Hit ‘login with Virgin Media’ Hit ‘continue’ then welcome to a blank screen! #peterkay #virginmedia #useless

  • garycross
    Gary Cross (@garycross) reported from Corby, England

    @virginmedia Spoken with two different agents and got teo different answers. One said there was a known fault and the other said the opposite. Second agent claimed he booked me a virtual help call hut nobody called. I've ended up having to book my own engineer visit. Nobody has been helpful.

  • DBrickerz
    . (@DBrickerz) reported from Northamptonshire, England

    @virginmedia your customer service is a shambles

  • Bobby_Dazzler68
    Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia Hi, have done that, found a blackspot but won't let me order, refers to online bot chat that cannot help either. Can't get through via phone

  • DiscoEquinox
    Equinox Disco (@DiscoEquinox) reported from Northamptonshire, England

    @virginmedia @stephen_twitt Good luck calling that customer service number. @virginmedia should try calling themselves

  • russsanders2
    russ sanders (@russsanders2) reported from Northamptonshire, England

    @virginmedia customer service not answering phone. How you expect to keep customers.

  • Bdayboom
    Benji (@Bdayboom) reported from Finedon, England

    @channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops

  • OllieToogood
    Ollie Toogood (@OllieToogood) reported from Northamptonshire, England

    @virginmedia why is it impossible to speak with anyone who can help? I keep wasting hours of my time on hold to no avail

  • Just_Woodbridge
    Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.

  • Bobby_Dazzler68
    Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia Speed tests etc, BB effecting t.v. services, am doing a ethernet test but not sure how that will help.

  • savagej84
    james (@savagej84) reported from Rushden, England

    @virginmedia virgin down,says Ethernet cable unplugged but only 1 which was ever plugged in ya PS4 ?

  • Bobby_Dazzler68
    Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia hi, do you have online chat available for problem solving?

  • factory_sausage
    🎃🦇🖤Spooky Sausage Factory🖤🦇🎃 (@factory_sausage) reported from Northamptonshire, England

    Hi @virginmedia is 02038271376 one of your numbers? Just had a call trying to get me to install an app called Quick Support. She seemed miffed when I wouldn't do it.

  • Bobby_Dazzler68
    Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia I understand that takes 28 days which will be 3 months with sub standard service, not exactly a quick resolution

  • ChantelleEJ
    Chantelle (@ChantelleEJ) reported from Northamptonshire, England

    @virginmedia Thank you. It came back on yesterday AM but was out since Thurs PM. It was always flashing green and early Sat after running a test it said it was a network issue. I was luckily not working at home on Fri. It was difficult to find out if it was me or the network for a long time.

  • Bobby_Dazzler68
    Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia No, basically I upgraded my BB a few months ago and the service actually has got worse. I now struggle to maintain a signal in upstairs rooms and Netflix etc constant drop outs

  • Bobby_Dazzler68
    Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia I understand that but in the meantime I'm paying top whack for a sub standard service effecting BB and t.v. with no resolution date, not really good service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SonyRichards4
    lizrichards24 (@SonyRichards4) reported

    Here we go again, unable to cancel an old SIM card from @O2 and @virginmedia

  • mvkennelly
    Mike Kennelly (@mvkennelly) reported

    Virgin media broadband in London N21 has been intermittently down now for weeks and nobody at Virgin interested in fixing the issue . Hours on the phone being told to turn it off and on ! We are out at the end of this contract for sure, very poor service.

  • GGWilliams72
    GW (@GGWilliams72) reported

    @cdavo25 @virginmedia I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

  • frankiesmith74
    Frankie Smith (@frankiesmith74) reported

    @virginmedia I am so disappointed with your home move service. A failed installation yesterday. A no show on the needed cabling work today and 45 minutes of frustrating phone calls to your customer service desk today! I have been a customer for years and I feel extremely let down

  • JudgeDrokk
    / Judge Drokk / (@JudgeDrokk) reported

    @mdf200 @virginmedia Someone actually with something nice to say about Virgin media. That's a first. We're legacy Telewest>Virgin users here, never really had any issues in 24 years.

  • PhilTur85809423
    silverfox (@PhilTur85809423) reported

    @CheekyVic @virginmedia Try sky , they are just as bad

  • smith_john33910
    John smith (@smith_john33910) reported

    @LordDunners @ryantegan @skytv When I wanted to cancel Virgin Media they would not let me. I had to force a cancellation by withholding payment. Yes I got rid of Virgin Media..but it left a nasty “non payment” black mark on my credit rating. So beware!

  • alibee2006
    Alison Baddley (Ali) 🇬🇧 (@alibee2006) reported

    @TVKev Omg that's all we need. It's bad enough talking to a bot when you phone companies like Virgin Media. Sorry I didn't get that. My response whilst going nuts. Human please NOW! How the hell are the elderly and vulnerable supposed to cope with this?! Human receptionists NOT AI.

  • chriscfox
    Chris Fox (@chriscfox) reported

    Hey @virginmedia given that your website is full of broken and circular links making it impossible to do anything, and your chat service just fails, how do I actually talk to someone?

  • GGWilliams72
    GW (@GGWilliams72) reported

    @virginmedia @IAndyHwk I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻