Virgin Media

Virgin Media Outage Report in Rothwell, Northamptonshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rothwell, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rothwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rothwell, Northamptonshire, England 10/08/2025 19:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (30%)

    TV (30%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (10%)

    Total Blackout (10%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rothwell, Northamptonshire, England

The most recent Virgin Media outage reports came from the following cities: Wollaston, Corby, Northampton, Rushden, Raunds, Kettering, Wellingborough and Market Harborough.

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City Problem Type Report Time
United KingdomWollaston Internet
United KingdomCorby Internet
United KingdomCorby Wi-fi
United KingdomNorthampton Internet
United KingdomNorthampton Phone
United KingdomNorthampton Wi-fi

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rothwell, England

Latest outage, problems and issue reports in Rothwell and nearby locations:

  • Just_Woodbridge Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.

  • gsolomonphoto Garry Solomon Photography (@gsolomonphoto) reported from Rushden, England

    @virginmedia chat service is down, no one to answer technical calls, a website that sends you round and round in circles! Is it at all possible that someone is still working who can solve my broadband issues before I cancel my direct debit?

  • SophieRebecca93 Sophie Stewart (@SophieRebecca93) reported from Corby, England

    Really @virginmedia been on hold for 40mins for you to terminate the call due to “technical difficulties”! What surely you knew that when we called! Your customer care is shocking 😡

  • russsanders2 russ sanders (@russsanders2) reported from Northamptonshire, England

    @virginmedia I have been told that my bill will rise by £20. What a joke. Sky here we come. Constant issues with virgin.

  • DiscoEquinox Equinox Disco (@DiscoEquinox) reported from Northamptonshire, England

    @virginmedia @virginhelp The problem is with getting through on the phone or live chat. It’s very easy to add or upgrade services but god help you if you want to remove any services or leave. I was on hold for over two hours last night only to be cut off. I’ve been connected to live chat since 17:43 0901

  • cazzlar1985 Cazzlar!! (@cazzlar1985) reported from Burton Latimer, England

    @virginmedia @peterlealfc That link doesn't work!

  • DiscoEquinox Equinox Disco (@DiscoEquinox) reported from Northamptonshire, England

    @virginmedia Yes. Want to keep my broadband service only. It amazes me that you can get a response in social media almost instantly but can’t get a response elsewhere for love nor money

  • DiscoEquinox Equinox Disco (@DiscoEquinox) reported from Northamptonshire, England

    @virginmedia @stephen_twitt Good luck calling that customer service number. @virginmedia should try calling themselves

  • Privatenugget2 Privatenugget (@Privatenugget2) reported from Irthlingborough, England

    @tiff_tv @TalkTalk That's not bad tbh i have rung virgin media been on the hold for over an hour then they just cut me off🙄🙄🙄

  • Bobby_Dazzler68 Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia hi, do you have online chat available for problem solving?

  • EppsRacer Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England

    @virginmedia On your website the only way to verify if those details are correct is by “contacting our Customer Care team”, which is hours of waiting and often only to get cut off before I talk to someone. You guys are literally unbelievable.

  • RichardPFisher Richard Fisher (@RichardPFisher) reported from Wilby, England

    Yay! @vmbusiness has **** the bed once again, third time in a week. Going to have to put a smart switch on it so I can remote reset the router.

  • EppsRacer Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England

    @virginmedia Rather than an apology, how about a warning text or email stating when my broadband will be down or interrupted? So I can plan ahead, not waste mine and others time and money, and feel like I’m a customer and not a complete idiot for paying for this? I’m finally back online.

  • Just_Woodbridge Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia Tried this 3 times today. It will not submit my complaint. Very handy.

  • russsanders2 russ sanders (@russsanders2) reported from Northamptonshire, England

    @virginmedia customer service not answering phone. How you expect to keep customers.

  • Wee_Linz_ 👸🏻 Queen Wee Linz 👸🏻 (@Wee_Linz_) reported from Corby, England

    @virginmedia Hi, as a family, all 4 of us are having problems with the mobile network. This has been ongoing for a few weeks and despite assurances that the problem is being fixed, it clearly isn't. This is frustrating and we are not getting the service we're paying for.

  • leemcrae76 Lee McRae (@leemcrae76) reported from Northamptonshire, England

    @virginmedia Internet is down again in NN5. The service here is so unreliable. Can you please pass this over to your complaints team as a matter of urgency and ask them to DM me please?

  • DiscoEquinox Equinox Disco (@DiscoEquinox) reported from Northamptonshire, England

    @richardbranson @Virgin_Orbit Any chance of getting my virgin media sorted. I hope the service on your space craft is better out wise people will be paying through the nose to come back to earth. #sortyourshitout

  • gsolomonphoto Garry Solomon Photography (@gsolomonphoto) reported from Rushden, England

    @virginmedia My broadband fluctuates, but even when I’m getting above 200mbps WiFi , my Ethernet to the back of the house is 5-10mbps. I’ve done all your tests, but read lots of comments that this is due to the virgin hub. Can you find a solution so I can work from home please!

  • leemcrae76 Lee McRae (@leemcrae76) reported from Northamptonshire, England

    @virginmedia Yes I did, just this morning. The system diagnosed a fault and asked me to reset my router. I did and it started working again (as it always does tbh) and has since gone down again. I would like to know how to book an Engineer to call please ASAP! Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Gr8Suprendo Great Suprendo* (@Gr8Suprendo) reported

    @sport_simon @virginmedia Cancel your direct debit. Watch how fast they get in touch with you then.

  • __ellee 🌛 Elle (@__ellee) reported

    @virginmedia No. The downstairs internet works but the booster upstairs now doesn't work... Wanna explain how the weather has disconnected my booster from my downstairs cabled box cus I'm listening...

  • Ian1603 Ian1558 (@Ian1603) reported

    Even trying to use Twitter via @virginmedia is a joke. Over priced, poor service. I used to love them but now...........

  • Kevd86 Kev (@Kevd86) reported

    @virginmedia not using virgins internet no i can log in via my vodafone mobile data where im told there is no problem in the area and that my super hub is not connected not that it would be when it cant connect to the internet services since it just has a flashing green light

  • Rebecca46768087 Rebecca Holland 🐝 (@Rebecca46768087) reported

    @virginmedia What is happening with the internet in the wa11 area. Where on day 4 that where not getting the full service we are paying for im getting really fed up of having no wifi

  • sarahgaryozzy sarah baxter (@sarahgaryozzy) reported

    @virginmedia Are you kidding me! What's the point in having the WhatsApp service when apparently there is nothing that can be achieved on it! Can't speak to technical support, don't appear to get any support and was informed yesterday on WhatsApp by the way

  • sport_simon Simon Austin (@sport_simon) reported

    The @virginmedia strategy for retaining customers seems to be not to allow them to cancel. Can't cancel online/ via email & they don't answer phone (on hold for 1 hour plus a couple of times) Wrote a letter to address provided on their website and no response to that either.

  • Quinnaay Luke Quinn (@Quinnaay) reported

    @virginmedia are the worst company in the world, Had issues for 6 months and the technical team can’t help and the complaints team just repeat the same copy and paste rubbish telling me to ring technical. How do I get through to a normal human??? #virginmedia

  • NatalieHewing Natalie Hewing (@NatalieHewing) reported

    @virginmedia Yes and have rang multiple times over the past year. I logged a complaint only to receive a letter saying theyd book an engineer and replace the hub if needed. I rang to do this and they said i had to pay £25. I already pay £60 for no internet

  • Hmartin1Martin Martin (@Hmartin1Martin) reported

    @virginmedia This is a joke I need to do your work then send you a picture that doesn't help the fault when it is raining heavy that I loose all internet due to sub surface box that floods