Virgin Media Outage Report in Rothwell, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rothwell, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rothwell and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Rothwell, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Corby and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Northampton |
Internet | |
| Northampton |
Total Blackout | |
| Northampton |
Total Blackout | |
| Northampton |
Internet | |
| Northampton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rothwell, England
Latest outage, problems and issue reports in Rothwell and nearby locations:
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Benji
(@Bdayboom) reported
from
Finedon, England
@channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops
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🎃🦇🖤Spooky Sausage Factory🖤🦇🎃
(@factory_sausage) reported
from
Northamptonshire, England
Hi @virginmedia is 02038271376 one of your numbers? Just had a call trying to get me to install an app called Quick Support. She seemed miffed when I wouldn't do it.
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia I understand that takes 28 days which will be 3 months with sub standard service, not exactly a quick resolution
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👸🏻 Queen Wee Linz 👸🏻
(@Wee_Linz_) reported
from
Corby, England
@virginmedia As you know we are having horrendous problems with our Virgin services and I believe that @Bobby_Dazzler68 is still awaiting a call from your tech team. 1/2
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia hi, please can you advise your complaint procedure
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Sandeep Takhar
(@sandeeptakhar9) reported
from
Northamptonshire, England
@virginmedia we've lost broadband. Reset the router numerous times but no success. Is there an outage?
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Sonia Mathieson
(@Super_Sonic2010) reported
from
Corby, England
@virginmedia can you help? Can't log onto my mobile account using the details set in my email bill, no one available to answer my call and help section on website showing error 404. Looking to upgrade or cancel. Are you having difficulties
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Darren Carson
(@DazCarson68) reported
from
Corby, England
@virginmedia hi, I know you are dealing with t.v. issues but I need to talk to someone regards a missing mobile phone that Yodel have lost, will this be possible?
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Shirley Ashby
(@Shirley55474252) reported
from
Northamptonshire, England
@virginmedia Limited TV service here Area code 31 in Northampton. Not happy!!Hope you don’t expect full payment on next bill!!!
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia at what point do we start seeing reduction on the monthly bill. Paying for a service that is failing for an entire day
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L is 4 Learning
(@Lis4learning) reported
from
Market Harborough, England
@virginmedia is there a problem with your website? I keep clicking on links and not working. I have a problem with my broadband.
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Jamie Nairn
(@covrules) reported
from
Northamptonshire, England
@virginmedia I’ve rung and got no where. I’ve tried online and got nowhere. I’ve texted and got nowhere. Just crap customer service.
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia I understand that but in the meantime I'm paying top whack for a sub standard service effecting BB and t.v. with no resolution date, not really good service
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Benji
(@Bdayboom) reported
from
Finedon, England
@virginmedia Thanks for the response but can't see any reference to subtitles not working.?
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Cliona
(@lewis14cliona) reported
from
East Haddon, England
Really disappointing from @SkyUK. Satellite not working. Need engineer to fix. Not available until 13th August at earliest. Really unsure what the point of paying premium is if service delay is this long??? (> than 14 day maximum). @virginmedia @btsport could you do better?
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Hi, had issues with v low WiFi speeds for 8 weeks also effecting t.v. services. Have reported constantly, awaiting WiFi pod and call from tech team, neither of which have happened, formal complaint submitted
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Emma Southernwood
(@Emmiec85) reported
from
Northamptonshire, England
@virginmedia less than a week back with you and the tv and internet keep dropping, yet customer services will monitor the situation rather than help, won’t be staying! Waste of time provider
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Charlie
(@charleshill23) reported
from
Desborough, England
@virginmedia hi, I am utterly disgusted with the way I have been spoken to on the phone when I called to talk about an account. I then had a call back and was spoke to like a deprived human being. I want to leave your service as your customer service skills are an abomination.
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Jamie Nairn
(@covrules) reported
from
Northamptonshire, England
Terrible service by @virginmedia - trying to cancel my mobile contract & get a PAC to transfer my number. I’ve been waiting over a week & today when I got through to someone, after on hold 26mins, got cut off - but they didn’t ring me back! Wonder why I want to leave them?!?! 😡
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Old, England
@virginmedia @oddfruit Hi we were told 11/1 but texts are suggesting a re boot may help. Will try when I’m there later
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ann MacGregor
(@AnnMacGregor5) reported
@Teacherglitter @virginmedia That’s more than we paid with BT! Are Box Broadband in your area? We now pay less than £35 for fibre optic internet. Been with them 3 months & great! We left BT about 5 years ago for Sky and it was rubbish. Bic Broadband no issues.
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Bosh
(@Boshmeister) reported
@Teacherglitter @virginmedia Typically terrible 😢
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MsZYounis
(@MsZYounis1) reported
@Teacherglitter @virginmedia I'm so sorry to hear this. I hope @virginmedia sort this issue asap for you.🙏
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Daniel.
(@DanielMc94) reported
@virginmedia I want to cancel our broadband package. 3rd call now been disconnected after a total of 3 hours 9 minutes on hold and haven’t spoken to anyone yet…
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Mrs G 🍃
(@Polly_Gall) reported
@Teacherglitter @virginmedia I’m having trouble with @virginmedia too. Apparently their ‘systems’ were down today. That doesn’t explain their ineptitude every other day of the week though. I’ve spent 2 hours on hold to them in the last few days and no further forward 🤯
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Sophia Ghonim
(@Sophiaghonim) reported
@virginmedia But your team have checked the modem about 7 times already. They say it’s to do with an outage, which is supposedly fixed. But isn’t…
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Paul McIlroy
(@pmcilr10) reported
@virginmedia worst service ever. Super poor speed constantly but apparently no issues. Reset of router doesn’t help same message of try again tomorrow. To make it worse can never talk to anyone about the continuing issue
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Tessier-Ashpool 🇨🇭🇯🇲💻🛰️🇪🇹🇯🇵
(@FvdE) reported
@virginmedia Sounds like a 'you' problem, not a 'me' problem if I'm honest. I don't want this stuff in my house, I tried to arrange another option, but you refused to communicate, so now its a matter of necessity. Out it goes. Thanks for the threats, but I'll happily see Virgin in court.
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Librarimum #Antiracist
(@rumena_aktar) reported
@Teacherglitter @virginmedia Oh no, so sorry to hear this. I seem to be finding that the bigger the company the worse the service. @virginmedia this is not good enough! This needs sorting immediately.
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Miss Szabo
(@Curious_Miss_S) reported
@Teacherglitter @virginmedia It seems the customer service responses come from Bots!