Virgin Media Outage Report in Desborough, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Desborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Desborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 30: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (40%)
-
TV (35%)
-
Wi-fi (11%)
-
Total Blackout (9%)
-
E-mail (3%)
-
Phone (1%)
Live Outage Map Near Desborough, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Wellingborough, Corby, Rushden, Raunds and Kettering.
| City | Problem Type | Report Time |
|---|---|---|
 Wellingborough |
Total Blackout | |
| Corby |
Internet | |
| Corby |
Wi-fi | |
| Rushden |
Internet | |
| Rushden |
Internet | |
| Rushden |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Desborough, England
Latest outage, problems and issue reports in Desborough and nearby locations:
-
👸🏻 Queen Wee Linz 👸🏻
(@Wee_Linz_) reported
from
Corby, England
@virginmedia Hi, as a family, all 4 of us are having problems with the mobile network. This has been ongoing for a few weeks and despite assurances that the problem is being fixed, it clearly isn't. This is frustrating and we are not getting the service we're paying for.
-
Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.
-
Trushār Patel
(@trushar108) reported
from
Wellingborough, England
@Virgin @virginmedia @richardbranson Dear Virgin Media, unlawful pretending fraudulent callers keep ringing us about a nonsense router signal issue and hacked IP network? Can you please implement preventative measures to protect vulnerable community members living in the UK. Thx
-
Priti Joshi
(@toneconsultancy) reported
from
Oadby and Wigston, England
@virginmedia we have been getting intermittent WiFi and issues with security for the last 4 weeks . What is the problem ? Le24fy
-
Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia Tried this 3 times today. It will not submit my complaint. Very handy.
-
Cazzlar!!
(@cazzlar1985) reported
from
Burton Latimer, England
@virginmedia @peterlealfc That link doesn't work!
-
Liam King UK
(@liamtheking) reported
from
Oadby and Wigston, England
@virginmedia Horrific broadband speeds, and even worse customer experience, being passed from pillar to post, continually repeating security questions, going through the story each time and being disconnected thrice in one day, without a single courtesy call back. No worries, BT’s gain
-
Garry Solomon Photography
(@gsolomonphoto) reported
from
Rushden, England
@virginmedia My broadband fluctuates, but even when I’m getting above 200mbps WiFi , my Ethernet to the back of the house is 5-10mbps. I’ve done all your tests, but read lots of comments that this is due to the virgin hub. Can you find a solution so I can work from home please!
-
Steph
(@stephylouise) reported
from
Desborough, England
@virginmedia why is it impossible to get to speak to an actual human being? We've been trying to get through to cancel our landline for months and get nowhere. Led round in circles until eventually the call cuts off. Can anyone help?
-
Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I thought my issue was resolved yesterday, but today I’ve had an email saying something different. I text the number again, at 11.28am, the bot replied but nothing since then?!
-
Privatenugget
(@Privatenugget2) reported
from
Irthlingborough, England
@tiff_tv @TalkTalk That's not bad tbh i have rung virgin media been on the hold for over an hour then they just cut me off🙄🙄🙄
-
erika lesley neale
(@erikalesleyneal) reported
from
Rothwell, England
@virginmedia Hi I was wanting to cancel my order because I have changed my mind
-
Richard Fisher
(@RichardPFisher) reported
from
Wilby, England
Yay! @vmbusiness has **** the bed once again, third time in a week. Going to have to put a smart switch on it so I can remote reset the router.
-
Steph
(@stephylouise) reported
from
Desborough, England
@virginmedia Would we be able to write to that address if we only wanted to cancel our landline? We currently have a TV package which we want to keep.
-
Mark Augustus
(@markaugustus99) reported
from
Burton Latimer, England
@virginmedia I have been having broadband issues for over a month. I have been on hold to the call centre for over 45 minutes now trying to get help. Is that normal waiting time?
-
Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Basically on 500mb package but getting below half of that speed. Tv service poor as on demand constantly drops out, ave twice during a film.
-
Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Hi, have done that, found a blackspot but won't let me order, refers to online bot chat that cannot help either. Can't get through via phone
-
Sophie Stewart
(@SophieRebecca93) reported
from
Corby, England
Really @virginmedia been on hold for 40mins for you to terminate the call due to “technical difficulties”! What surely you knew that when we called! Your customer care is shocking 😡
-
Garry Solomon Photography
(@gsolomonphoto) reported
from
Rushden, England
@virginmedia chat service is down, no one to answer technical calls, a website that sends you round and round in circles! Is it at all possible that someone is still working who can solve my broadband issues before I cancel my direct debit?
-
Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia hi, do you have online chat available for problem solving?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Danny Green
(@_dannygreen) reported
@virginmedia broadband down in PO5 in Portsmouth. Your own status check service doesn't even seem to work either. What's going on.
-
Rachel
(@rachee_lou) reported
@virginmedia No I haven't, I will do that but i shouldnt have to resubmit my 3 complaints - can you just fix the website please?
-
Paul Cooke
(@PC75UK) reported
@virginmedia I renewed for 1gb broadband that is worse than the slow speed. I also agreed £49.50 and you gave me free SIM card (which I won’t be using but that was the deal) I now see you are charging me £49.50 on one DD and £10 for o2 on another DD. The sim was meant to be free.
-
Jedi Avenger 🖤✊🏿🏳️🌈🏴🇺🇦♿💛
(@avenger_grey) reported
@virginmedia WiFi constantly drops, at least once a day. I'm paying you nearly £70 a month for high speed but it never gets any where near it. I'm paying for a service I'm not getting. Can't get through to tech support.
-
Smiley Mike
(@Mike87794888) reported
Can someone from Virgin Media please contact me. My contract is about to rise astronomically and I want to cancel my renewal. I can't get hold of anyone via the website. Cheers!
-
Ronkabet
(@Ronkabet) reported
@virginmedia Hi, usual issue i get every year where our wifi stops working properly. Can you send a new router please. I have rebooted/checked firmware and changed channels. It's a known issue. What details do you need?
-
Gareth Sibthorpe
(@iTechPro2012) reported
@virginmedia Ok that’s fine, i’ll give your customer services another call and explain i’ve spoken to you about it.
-
J Rodriguez
(@RodriguezMayn) reported
@virginmedia After you announced the fault. You scheduled it for today as the problem was meant to be fixed yesterday. Apparently it's going to be fixed on the 19th now
-
Chris Bolus (Radio Asahartz)
(@radioasahartz) reported
@andyfinlay07 @virginmedia Trouble is, no other provider can even match that half speed in this area. #rockandahardplace
-
Jessica
(@Jessica42437038) reported
@virginmedia Can someone PLEASE tell me how to get help from this SHOCKING service as a new customer it’s DISGUSTING