Virgin Media Outage Report in Desborough, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Desborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Desborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Desborough, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Kettering and Corby.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering |
Internet | |
| Kettering |
Internet | |
| Kettering |
Wi-fi | |
| Kettering |
Internet | |
| Kettering |
Total Blackout | |
| Kettering |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Desborough, England
Latest outage, problems and issue reports in Desborough and nearby locations:
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Fruity Sheikh
(@frutysheikh) reported
from
Oadby and Wigston, England
@virginmedia broadband is down in #wigston LE18
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia I've been trying to resolve a BB speed, patchy t.v. services issue for several weeks and am getting passed from dept to dept, unfortunately customer service isn't great tbh
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Charlie
(@charleshill23) reported
from
Desborough, England
@virginmedia hi, I am utterly disgusted with the way I have been spoken to on the phone when I called to talk about an account. I then had a call back and was spoke to like a deprived human being. I want to leave your service as your customer service skills are an abomination.
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia No, basically I upgraded my BB a few months ago and the service actually has got worse. I now struggle to maintain a signal in upstairs rooms and Netflix etc constant drop outs
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Benji
(@Bdayboom) reported
from
Finedon, England
@channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Yes, need a pod, also have t.v and home phone, TV service has lots of you tube, Netflix, sky movie drop outs
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Benji
(@Bdayboom) reported
from
Finedon, England
@virginmedia Thanks for the response but can't see any reference to subtitles not working.?
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia So would this solve the t.v. issues?
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Cliona
(@lewis14cliona) reported
from
East Haddon, England
Really disappointing from @SkyUK. Satellite not working. Need engineer to fix. Not available until 13th August at earliest. Really unsure what the point of paying premium is if service delay is this long??? (> than 14 day maximum). @virginmedia @btsport could you do better?
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Steph
(@stephylouise) reported
from
Desborough, England
@virginmedia why is it impossible to get to speak to an actual human being? We've been trying to get through to cancel our landline for months and get nowhere. Led round in circles until eventually the call cuts off. Can anyone help?
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia I understand that takes 28 days which will be 3 months with sub standard service, not exactly a quick resolution
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia I understand that but in the meantime I'm paying top whack for a sub standard service effecting BB and t.v. with no resolution date, not really good service
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia hi, please can you advise your complaint procedure
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Speed tests etc, BB effecting t.v. services, am doing a ethernet test but not sure how that will help.
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Basically on 500mb package but getting below half of that speed. Tv service poor as on demand constantly drops out, ave twice during a film.
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Victor Kaufman-Bartfield
(@VictorKaufman) reported
from
Oadby and Wigston, England
Quite apt that @virginmedia use the nil point British #eurovision2021 entry as their hold music - reflective of their customer service.
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👸🏻 Queen Wee Linz 👸🏻
(@Wee_Linz_) reported
from
Corby, England
@virginmedia As you know we are having horrendous problems with our Virgin services and I believe that @Bobby_Dazzler68 is still awaiting a call from your tech team. 1/2
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Hi, done all that, effects wifi, have ordered wifi pods but out of stock. Not sure why speed so slow, I'm supposed to be getting a boost according to your helpline colleague last week
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Hi, had issues with v low WiFi speeds for 8 weeks also effecting t.v. services. Have reported constantly, awaiting WiFi pod and call from tech team, neither of which have happened, formal complaint submitted
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Steph
(@stephylouise) reported
from
Desborough, England
@virginmedia Would we be able to write to that address if we only wanted to cancel our landline? We currently have a TV package which we want to keep.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Williams
(@casper197635) reported
@virginmedia @ItsBigZuu Just sort your broadband and service out. That's more than enough
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Nicho 🐝
(@nicho2802) reported
@thebadgemanltd @virginmedia @VirginMediaNews 100% true pal,absolutely shite company,I'll never go back to them
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LUFC forever 🏆💙💛💙💛🏆
(@P5ychoR) reported
@virginmedia I've text i am so close to canceling my contract this service is atrocious
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Zeekᴮᴸᴹ
(@Ezekielstweets) reported
@MadDogIreland @virginmedia @PlayStation Mine is down too but I’m not with that provider
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Emily Davies
(@ememilydavies) reported
@virginmedia you should be ashamed. Will you reply to this? Probably not, because it’s a problem you are running away from, not facing up to. Wake up. There is no Planet B. Stop sending all your equipment to landfill.
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Alan
(@AlanFage) reported
from
Harlow, England
@virginmedia as per your instructions contacted customer services. Still no resolution with loss of random internet connection, what a joke. As long as only one of us at home uses the broadband at any one time, we should be ok!!!
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Spectres s
(@sspectress) reported
@virginmedia @TheParentsZone are your team aware of this issue? Any tips please? #InternetSafety #protectourchildren
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connor
(@pompey4502) reported
@virginmedia can someone help me order
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Barry Buckley
(@Barryb5454) reported
from
Garrane, Munster
@OireachtasNews @kodonnellLK @eir That would have me contact ( disconnections) straight away. I recently had to contact virgin media and Bord Gais and both answered immediately and had the problems sorted the same day.
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Martin Graham
(@GrahamGraham657) reported
@virginmedia When i call your failts line the automated test part says it needs to send a signal to the box and it will take trn minutes and then drops me