Virgin Media outages and service status in Desborough, England

Problems in the last 24 hours in Desborough, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Desborough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Desborough, England

The most recent Virgin Media outage reports came from the following cities: Kettering, Wellingborough, Corby, and Irthlingborough.

City	Problem Type	Report Time
Kettering	Internet	3 days ago
Kettering	Internet	5 days ago
Kettering	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Desborough, England

Latest outage, problems and issue reports in Desborough and nearby locations:

• 
  George 'guy with the coat' Massingham (@WhiteShadowCos) reported 8 minutes ago from Wellingborough, England

  I'll be glad to leave @virginmedia superfast nothing most of the time! 'Reliable' my a**e only thing thats reliable is that it'll go down every 3 weeks... we must be entitled to leave for free surely with how often this has happened.

• 
  Privatenugget (@Privatenugget2) reported 8 minutes ago from Irthlingborough, England

  @tiff_tv @TalkTalk That's not bad tbh i have rung virgin media been on the hold for over an hour then they just cut me off🙄🙄🙄

• 
  Gary Cross (@garycross) reported 11 minutes ago from Corby, England

  @virginmedia Spoken with two different agents and got teo different answers. One said there was a known fault and the other said the opposite. Second agent claimed he booked me a virtual help call hut nobody called. I've ended up having to book my own engineer visit. Nobody has been helpful.

• 
  Richard Sigsworth (@RichSigsworth) reported 14 minutes ago from Rushden, England

  @SkyUK Now that’s what you call customer service, well done @SkyUK poor service @virginmedia

• 
  Garry Solomon Photography (@gsolomonphoto) reported 17 minutes ago from Rushden, England

  @virginmedia chat service is down, no one to answer technical calls, a website that sends you round and round in circles! Is it at all possible that someone is still working who can solve my broadband issues before I cancel my direct debit?

• 
  Steph (@stephylouise) reported 25 minutes ago from Desborough, England

  @virginmedia Would we be able to write to that address if we only wanted to cancel our landline? We currently have a TV package which we want to keep.

• 
  Garry Solomon Photography (@gsolomonphoto) reported 33 minutes ago from Rushden, England

  @virginmedia My broadband fluctuates, but even when I’m getting above 200mbps WiFi , my Ethernet to the back of the house is 5-10mbps. I’ve done all your tests, but read lots of comments that this is due to the virgin hub. Can you find a solution so I can work from home please!

• 
  Darren Carson (@Bobby_Dazzler68) reported 34 minutes ago from Corby, England

  @virginmedia Speed tests etc, BB effecting t.v. services, am doing a ethernet test but not sure how that will help.

• 
  Priti Joshi (@toneconsultancy) reported 35 minutes ago from Oadby and Wigston, England

  @virginmedia we have been getting intermittent WiFi and issues with security for the last 4 weeks . What is the problem ? Le24fy

• 
  Kate/Lin (@GypsyEilid) reported 38 minutes ago from Irthlingborough, England

  @virginmedia I still have 0 signal and i have rung the number for the customer services and we tried all the restart and trouble shooting and nothing happened they seemed to agree with me with the idea my SIM has been hacked and are sending a new one out.

• 
  Darren Carson (@Bobby_Dazzler68) reported 38 minutes ago from Corby, England

  @virginmedia Hi, have done that, found a blackspot but won't let me order, refers to online bot chat that cannot help either. Can't get through via phone

• 
  George 'guy with the coat' Massingham (@WhiteShadowCos) reported 39 minutes ago from Wellingborough, England

  @virginmedia any help. I raised this on the app but not response/its been cleared any help

• 
  Darren Wood (@7240Wood) reported 39 minutes ago from Corby, England

  @virginmedia Finally answered after 18 minutes. Very long time to wait also have had a fault with my V6 box . Have arranged for a technician to come out and fix it.

• 
  Sam Wyatt (@acton68) reported 42 minutes ago from Market Harborough, England

  @virginmedia please please please can someone please contact me. All I want to do is make a formal complaint on service speeds and leave VIrginmedia. I have had online chats that ended with a link to another chat it and phone numbers that end in a link to a chatbot. So angry

• 
  χΔΝĿΔΜ (@xanlam) reported 45 minutes ago from Wellingborough, England

  @virginmedia ...Whereas other providers do. .@ThreeUK, for example, lead the way when it comes to roaming. Couple that with not offering existing customers the best deal when it comes to renewing their contract and you’ve just lost a customer.

• 
  Darren Carson (@DazCarson68) reported 50 minutes ago from Corby, England

  @virginmedia I understand but surely you must have some sort of system? Purposely making it impossible to cancel is ridiculous

• 
  Justine (@Just_Woodbridge) reported 52 minutes ago from Wellingborough, England

  @virginmedia Yes I’ve done the factory reset and still having issues. Sky boxes need to be reconnected to wifi every day and I’ve checked it all out with Sky and it’s not a Sky problem. It’s a Virgin wifi issue.

• 
  The JodFather (@Paul_W_Young) reported 53 minutes ago from Corby, England

  Thankyou @virginmobile for threatening legal action & forcing me to pay £135 for a mobile phone service we thought was cancelled. No calls/data used since March but you insisted. Net result is you’ve lost a loyal @virginmedia customer too. All services cancelled. Good riddance🖕

• 
  Gary Cross (@garycross) reported 53 minutes ago from Corby, England

  @virginmedia why advertise your call centre being open til 8PM if you're hanging up on me at 19:10? Having issues with my TV and your online tools aren't doing anything.

• 
  Benji (@Bdayboom) reported 55 minutes ago from Finedon, England

  @channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ❌️ (@Guacamole_Hater) reported 4 minutes ago

  @elliviant I've got just broadband with virgin media (worst customer service in the world) and I'm paying £21 for 250mb. Also this reminded me I forgot to pay my bill 2 days ago so thanks for this haha 😭

• 
  Albert Eee (@PtieaPmnepwhwj) reported 5 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV51 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Paddy Stavros (@PaddyStavros69) reported 6 minutes ago

  @Carolestfc1 @virginmedia Bang on Carole, unacceptably poor from @virginmedia. Ditch the standard robotic replies, either sort it out for Carole pronto or sort out a refund AND a goodwill financial gesture. 👊🏼

• 
  HJM (@HannahJM1806) reported 6 minutes ago

  @virginmedia @alexand979677 Yay, let’s all mess about trying to sign in to the app on your laptop, to find a HDMI cable, plugging that bugger in and then hoping to all things holy that it actually connects whilst missing the first half of the game you’re trying to watch as opposed to Virgin actually fix it!

• 
  Stuart Fox (@StuartFox13) reported 7 minutes ago

  @CliveR39 @virginmedia When are virgin going to fix this problem been 7 days now couldn't watch games on red button at the weekend I pay them enough for a service I'm not receiving will I get any money back wake virgin or you will be losing my custom

• 
  Paul Green (@pgreen83) reported 8 minutes ago

  @virginmedia And idea what you have not replied to my post and now ignoring my DMs? Breach of contract and you are now in breach of your complaint procedure

• 
  Gary Adams (@GazzaAdams) reported 10 minutes ago

  @virginmedia I need this escalated as a formal complaint regarding fault **F012421201**, because the information Virgin Media is providing has now become demonstrably contradictory. At **08:01 today, 20 August**, Virgin Media told me: “Our engineer is on site and they're working to fix the problem.” The estimated repair time given was **18:00 today**. At **15:27 today**, after I have been without service for most of the day, Virgin Media has now told me: “We have identified the problem and an engineer is on their way.” The estimated repair time has also been moved to **14:10 tomorrow, 21 August**. These statements cannot both accurately describe the progress of the same fault. An engineer who was already **on site and working on the problem at 08:01** cannot subsequently be **“on their way” at 15:27** without some explanation. I fully understand that a complex network fault may take longer to repair than initially anticipated, and that estimated restoration times can change. That is not my complaint. My complaint is that Virgin Media is repeatedly providing contradictory factual information about the status of the repair, while I remain without the service I am paying for. I consequently have no confidence in the estimated restoration times being provided. Please therefore: 1. **Log this as a formal complaint and provide me with the complaint reference.** 2. Confirm the actual current status of fault **F012421201**, rather than repeating the automated status information. 3. Explain how an engineer could be reported as on site and working at 08:01 but “on their way” at 15:27. 4. Confirm when the outage affecting my service officially began and that the full period of loss of service has been recorded against my account. 5. Confirm what automatic compensation I will be entitled to for the complete loss of service, where applicable. I have retained screenshots of the outage updates and their timestamps. Please respond to the specific points above rather than sending me another automated repair estimate.

• 
  Sugar_Rayne (@Sugar_Rayne) reported 17 minutes ago

  Is there an issue with the Internet in the L14 area, mine keeps dropping off 🤔 @virginmedia

• 
  Bob (@PINPOINT69) reported 18 minutes ago

  @virginmedia @AlanBM91 I am getting bombarded with emails saying someone is trying to log in to my @virginmedia account every day from multiple locations, I have 2 factor authentication on so it can't happen but can't help feeling there has been some sort of breach?

• 
  Cookie (@chrissincl29564) reported 28 minutes ago

  @virginmedia @CliveR39 Everyone knows there is an issue don’t play dumb!