Virgin Media Outage Report in Desborough, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Desborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Desborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 08: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Desborough, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Corby, Wellingborough and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering |
Internet | |
| Kettering |
Wi-fi | |
| Kettering |
Phone | |
| Kettering |
Internet | |
| Corby |
Internet | |
| Kettering |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Desborough, England
Latest outage, problems and issue reports in Desborough and nearby locations:
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Steph
(@stephylouise) reported
from
Desborough, England
@virginmedia why is it impossible to get to speak to an actual human being? We've been trying to get through to cancel our landline for months and get nowhere. Led round in circles until eventually the call cuts off. Can anyone help?
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Steph
(@stephylouise) reported
from
Desborough, England
@virginmedia Would we be able to write to that address if we only wanted to cancel our landline? We currently have a TV package which we want to keep.
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Hi, had issues with v low WiFi speeds for 8 weeks also effecting t.v. services. Have reported constantly, awaiting WiFi pod and call from tech team, neither of which have happened, formal complaint submitted
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia hi, please can you advise your complaint procedure
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia hi, do you have online chat available for problem solving?
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I thought my issue was resolved yesterday, but today I’ve had an email saying something different. I text the number again, at 11.28am, the bot replied but nothing since then?!
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia No, basically I upgraded my BB a few months ago and the service actually has got worse. I now struggle to maintain a signal in upstairs rooms and Netflix etc constant drop outs
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Liam King UK
(@liamtheking) reported
from
Oadby and Wigston, England
@virginmedia Horrific broadband speeds, and even worse customer experience, being passed from pillar to post, continually repeating security questions, going through the story each time and being disconnected thrice in one day, without a single courtesy call back. No worries, BT’s gain
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Yes, need a pod, also have t.v and home phone, TV service has lots of you tube, Netflix, sky movie drop outs
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia I understand that takes 28 days which will be 3 months with sub standard service, not exactly a quick resolution
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia I understand that but in the meantime I'm paying top whack for a sub standard service effecting BB and t.v. with no resolution date, not really good service
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Hi, done all that, effects wifi, have ordered wifi pods but out of stock. Not sure why speed so slow, I'm supposed to be getting a boost according to your helpline colleague last week
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Basically on 500mb package but getting below half of that speed. Tv service poor as on demand constantly drops out, ave twice during a film.
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Trushār Patel
(@trushar108) reported
from
Wellingborough, England
@Virgin @virginmedia @richardbranson Dear Virgin Media, unlawful pretending fraudulent callers keep ringing us about a nonsense router signal issue and hacked IP network? Can you please implement preventative measures to protect vulnerable community members living in the UK. Thx
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Hi, have done that, found a blackspot but won't let me order, refers to online bot chat that cannot help either. Can't get through via phone
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erika lesley neale
(@erikalesleyneal) reported
from
Rothwell, England
@virginmedia Hi I was wanting to cancel my order because I have changed my mind
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia So would this solve the t.v. issues?
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Speed tests etc, BB effecting t.v. services, am doing a ethernet test but not sure how that will help.
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia I've been trying to resolve a BB speed, patchy t.v. services issue for several weeks and am getting passed from dept to dept, unfortunately customer service isn't great tbh
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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PLWireless
(@PlWireless) reported
@virginmedia No problem.... You also got the address of the pick up shop wrong. Overall, you're a bit of a crap company. Your apologies mean nothing because you have no intention of being any better. Good luck losing customers.
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Niki Groom
(@miss_magpie_spy) reported
@virginmedia Nope. And I don’t live with anyone. And it’s a pandemic so I can’t just borrow someone else’s mobile. Is there anyway someone can help by email? I tried to call via Whats App but the Virgin number I have wouldn’t work.
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liam
(@Liamvoss) reported
@virginmedia If seems okay at the moment , it's just very intermittent, but only when myself and my partner are both working . When they are not at work I rarely have issues
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PLWireless
(@PlWireless) reported
@virginmedia How about you find out which drop off point is wrong in your system and fix it? How about you have a call centre that doesn't require an hour of my time to get through? These 2 alone have cost me more than your 40 quid non return fee. But you won't fix these things will you?
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janey chunkers Shitehouse
(@JShitehouse) reported
@virginmedia No I Dnt need to talk to you. I got sorted after hours. Pretty disgusting customer service to be honest.
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eh
(@WhatDoiDoWrong) reported
Anyone else having trouble with @virginmedia wifi today? Even though its says the connection is “good service”? What a pile of crap
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Niki Groom
(@miss_magpie_spy) reported
@virginmedia I switched to you & for some reason my SIM with old provider has stopped, even though SIM not due from Virgin for 3-5 days. Old provider said I need to speak to you. Was on live chat for one hour only to finally be told only option is to phone for help. My phone doesn’t work.
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Peter Sammes
(@psammes) reported
@virginmedia Thank you for your reply. Sorry, forgot to say, your website says no outage in the area and I've also tried the standard and pinhole reset on the router.
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Charlie Phillips
(@CharliePhill22) reported
@virginmedia I mean, if my service is having known issues since January, think that would be an issue. Tried all the stuff online, can someone DM me so I can get this sorted?
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𝐵𝑒𝒶𝓊𝓉𝒾𝒻𝓊𝓁 • 𝒞𝒽𝒶𝑜𝓈 🌿
(@ohhellomonroe) reported
@Ianan90 @virginmedia I’m waiting TalkTalk and they’ve been amazing ! Virgin is crap.