Virgin Media Outage Report in Desborough, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Desborough, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Desborough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 19: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Desborough, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Corby, Wellingborough and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering |
||
| Kettering |
TV | |
| Kettering |
Internet | |
| Kettering |
Total Blackout | |
| Kettering |
Wi-fi | |
| Kettering |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Desborough, England
Latest outage, problems and issue reports in Desborough and nearby locations:
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Sonia Mathieson
(@Super_Sonic2010) reported
from
Corby, England
@virginmedia I have no doubt you'll be on it. Been quite some time now. Just wondered if there was an end to issues in sight.
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Priti Joshi
(@toneconsultancy) reported
from
Oadby and Wigston, England
@virginmedia we have been getting intermittent WiFi and issues with security for the last 4 weeks . What is the problem ? Le24fy
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia can you please confirm that you ask for debit card details to look in to account problems/problems with broadband?
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Garry Solomon Photography
(@gsolomonphoto) reported
from
Rushden, England
@virginmedia My broadband fluctuates, but even when I’m getting above 200mbps WiFi , my Ethernet to the back of the house is 5-10mbps. I’ve done all your tests, but read lots of comments that this is due to the virgin hub. Can you find a solution so I can work from home please!
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George 'guy with the coat' Massingham
(@WhiteShadowCos) reported
from
Wellingborough, England
@virginmedia any help. I raised this on the app but not response/its been cleared any help
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K
(@YourRedHead69) reported
from
Corby, England
Nice one.. weekend, lockdown and WFH and @virginmedia goes down. 🙈😠
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Sonia Mathieson
(@Super_Sonic2010) reported
from
Corby, England
@virginmedia Thank you. Virgin are aware, message just says issue identified and working on it. Internet is vital for work, so wondering if a fix is in sight
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George 'guy with the coat' Massingham
(@WhiteShadowCos) reported
from
Wellingborough, England
@virginmedia I need to lower my broadband speed as im moving and Virgin isnt in the area i'm moving to but my parents need to retain it. I tried calling but call centres are closed and theres no obvious to do it on the app. Any help!
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The JodFather
(@Paul_W_Young) reported
from
Corby, England
Thankyou @virginmobile for threatening legal action & forcing me to pay £135 for a mobile phone service we thought was cancelled. No calls/data used since March but you insisted. Net result is you’ve lost a loyal @virginmedia customer too. All services cancelled. Good riddance🖕
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Mark Augustus
(@markaugustus99) reported
from
Burton Latimer, England
@virginmedia I have been having broadband issues for over a month. I have been on hold to the call centre for over 45 minutes now trying to get help. Is that normal waiting time?
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George 'guy with the coat' Massingham
(@WhiteShadowCos) reported
from
Wellingborough, England
I'll be glad to leave @virginmedia superfast nothing most of the time! 'Reliable' my a**e only thing thats reliable is that it'll go down every 3 weeks... we must be entitled to leave for free surely with how often this has happened.
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Sam Wyatt
(@acton68) reported
from
Market Harborough, England
@virginmedia hi, do you have an email address? Calling doesn’t work, message doesn’t work fast enough (waiting for hours), submit online - done but no confirmation. I have no idea if you’ve received it or not. I just want to complain, cancel and move house.
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I keep losing our broadband signal, especially in the evenings 😔have tried resetting etc, but no good. Even have your boosters, but still no good. Help, please!
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Sam Wyatt
(@acton68) reported
from
Market Harborough, England
@virginmedia Update. I have now spoken to a terribly nice gentleman by the name of Ely. I understand from my call that I am sorted and I’m now a happy customer again. Thank you Ely.
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Sam Wyatt
(@acton68) reported
from
Market Harborough, England
@virginmedia please please please can someone please contact me. All I want to do is make a formal complaint on service speeds and leave VIrginmedia. I have had online chats that ended with a link to another chat it and phone numbers that end in a link to a chatbot. So angry
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Cazzlar!!
(@cazzlar1985) reported
from
Burton Latimer, England
@virginmedia @peterlealfc That link doesn't work!
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👸🏻 Queen Wee Linz 👸🏻
(@Wee_Linz_) reported
from
Corby, England
@virginmedia Hi, as a family, all 4 of us are having problems with the mobile network. This has been ongoing for a few weeks and despite assurances that the problem is being fixed, it clearly isn't. This is frustrating and we are not getting the service we're paying for.
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Richard Paige
(@rickypaige121) reported
from
Corby, England
@virginmedia what the **** is going on in Corby !Your system keeps failing!! Are you going to give us a refund for every day a so called cable uninterrupted system fails ?? Sky is looking much better after the 20th time in 2 years that Virgin has failed !! Not worth recommending
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Richard Fisher
(@RichardPFisher) reported
from
Wilby, England
Yay! @vmbusiness has **** the bed once again, third time in a week. Going to have to put a smart switch on it so I can remote reset the router.
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Garry Solomon Photography
(@gsolomonphoto) reported
from
Rushden, England
@virginmedia chat service is down, no one to answer technical calls, a website that sends you round and round in circles! Is it at all possible that someone is still working who can solve my broadband issues before I cancel my direct debit?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Suban Kumar
(@suban_p) reported
@virginmedia you’re going downhill now i suspect. Your customer service just terrible now and so is the online application. When i login its a endless loop of a virgin loading sign. As aoon as @CommunityFibre is ready in my area i will be 100% jumping ship.
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Jack Blackmore
(@JackBla88668340) reported
@virginmedia There's problems in my area. Like always when will they be fixed
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Connor
(@Connornet) reported
@virginmedia Do you have what’s app support that’s more competent than your live chat support? New customer with no connection and no one knows what they’re doing. I’ll happily cancel the contract if everything takes this much effort!
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The man
(@nofksgiven81) reported
@virginmedia @themotablogger Why do you ask the same question over and over, it makes no difference what fix dates you give, you never meet them and just push them back again and again, and with no repercussions I must add
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Serandaz Khan ~ PTI ~
(@serandaz_khan) reported
@virginmedia Hi I was told that engineer will be here today between 8:00am - 12:00pm but still waiting. Can you plz help? Postcode CF11 6JU
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𝟱𝟳ᴜ ↾ ⇃ 𝘯𝘦𝘳𝘷𝘰𝘴 𝘯𝘢𝘵𝘪𝘰𝘯
(@57u) reported
Hello @virginmedia it seems pretty impossible to contact you regarding support? DNS. i updated a few domains nameservers and A records over a week ago, this change has fully propagated around the entire world, i have tested and checked from multiple locations, it all works.…
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Vijay
(@Vijay_Rajan1) reported
@virginmedia The whole street has no service, which is why my initial question was why your tracker hasn’t updated?
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Laura Winder
(@llwinder) reported
@virginmedia you have a lot to answer for! I'm disgusted at your continued bad treatment of us. I'm going to the complaints procedure now. I've had enough! 😡
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Masaeb Ahmad
(@themotablogger) reported
@virginmedia yet again your pathetic wifi goes down! Can’t install crucial security cos ur Wi-Fi has sh&t its pants again and again. Can’t wait to leave you #customerservice
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Paul Davidson
(@PaulD1986) reported
@virginmedia is there any chance I can speak to a member of staff please your online help and automated phone service is a minefield