Virgin Media

Virgin Media Outage Report in Kettering, Northamptonshire, England

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The latest reports from users having issues in Kettering come from postal codes NN15 and NN16.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kettering, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kettering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kettering, Northamptonshire, England 03/29/2024 01:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Kettering, Northamptonshire, England

The most recent Virgin Media outage reports came from the following cities: Kettering, Northampton, Wellingborough and Corby.

Loading map, please wait...
City Problem Type Report Time
United KingdomKettering TV
United KingdomNorthampton TV
United KingdomWellingborough E-mail
United KingdomKettering TV
United KingdomCorby Wi-fi
United KingdomNorthampton Internet

Community Discussion

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Virgin Media Issues Reports Near Kettering, England

Latest outage, problems and issue reports in Kettering and nearby locations:

  • nosylocaljourno Hilary Scott (@nosylocaljourno) reported from Northamptonshire, England

    Update: Pretty p*ssed off on a Friday, after a crappy week, that @virginmedia, who said broadband and TV would be fixed by 5.45, then 9.45, now saying 10am tomorrow. Don't send me best wishes, just sodding fix it. #noTV, #noWifi #moneyfornothing

  • petethepert43 Petethepert. (@petethepert43) reported from Rushden, England

    @skoney_girl @virginmedia Our picture does that a lot too. Virgin dont seem bothered to fix it!!

  • nickgoodjohn Nick Goodjohn (@nickgoodjohn) reported from Corby, England

    @papajdog_ @bt_uk @virginmedia BT were the worst when we were with them, haven’t had an issue with Virgin so far though

  • dplosky Dion (@dplosky) reported from Irthlingborough, England

    @virginmedia NN9 5QP is my postcode. No one seems to know why it’s not working

  • Benjel85 Ben jelley (@Benjel85) reported from Northamptonshire, England

    @virginmedia @primevideosport absolute garbage service from this crap amazon video.... trying to watch the football and the internet has gone off 🤬

  • GMac1985 Glenn Macandrew (@GMac1985) reported from Northamptonshire, England

    @Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph @Telegraph Should make interesting reading for me but based on the astonishingly poor and rude service I have received this year I don't believe the culture is the company to even want to change this view or service being offered....

  • jacko_1989 James Jackaman (@jacko_1989) reported from Northamptonshire, England

    When @virginmedia answer your call just before 9pm then tell you their system gets ‘shut off’ at 9pm so Aapparently now I have to wait for the computer to restart.. 🤔🙄 Then they just hang up. Same old customer service 🙄

  • GMac1985 Glenn Macandrew (@GMac1985) reported from Northamptonshire, England

    @Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph Couldn't be more accurate to the current levels of service (using this word loosely) I have been receiving!

  • wishusdonna Donna Scott (@wishusdonna) reported from Northamptonshire, England

    @virginmedia I got a message from you yesterday saying the local issues were fixed, but the broadband keeps going again today.

  • RonSydenham Ron Sydenham (@RonSydenham) reported from Raunds, England

    @virginmedia So are you saying you’re not aware of any problems from London up to the midlands. Seems I’m the one to do all the checking for you. You know there’s a problem,explain it diagnose it and fix it,you’d have no problem chasing a missed payment.

  • simoneperrin123 Simone Perrin (@simoneperrin123) reported from Wellingborough, England

    @VirginMediaCorp what does it take to speak to someone at Virgin media. Your customer service is absolutely appalling. I am having issues with my broadband and I can't speak to noone to rectify the issue. Waiting an hour to get through to someone. Disgusting

  • savagej84 james (@savagej84) reported from Rushden, England

    Give up with @virginmedia phone uo yesterday to pay after getting disconnected,they phone back 20:10 to take payment and say service be back on in 24 hours Cos of the corona .phone back at 6:30pm today to say still not back on and they argue payment wasn’t made even thou money

  • RichardPFisher Richard Fisher (@RichardPFisher) reported from Wellingborough, England

    @vmbusiness seriously looking to switch to another broadband supplier, your service is getting unreliable.

  • SamCook1980 Sam Cook (@SamCook1980) reported from Northamptonshire, England

    @virginmedia Help please After 30 mins on the phone to a call centre ive got nowhere

  • biffa50 Kevin (@biffa50) reported from Northamptonshire, England

    @virginmedia All I wanted was broadband but they kept telling me different stories that I did not know what they was saying I have never had broadband with virgin so now I am with sky they just helped me and not lecture so now my neighbours have not got virgin in protest

  • stedge27 steve chester (@stedge27) reported from Broughton, England

    @scalvini07 @SkyUK No never #virginmedia is shit and we can't get it here. Have been constantly updated with the progress from @SkyUK and are now back online

  • acmtix 𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Wellingborough, England

    @virginmedia @angelus1755 Basically like it or lump it. That's customer service for you...

  • RichardPFisher Richard Fisher (@RichardPFisher) reported from Wellingborough, England

    .@vmbusiness another outage in the middle of the day, only another 3 hours to wait while they fix the fault already be an hour🤬😡

  • bleedingmoody Brian John Thompson (@bleedingmoody) reported from Northamptonshire, England

    @virginmedia Done all that a hundred times and checked all the cables it’s still crap!!

  • GMac1985 Glenn Macandrew (@GMac1985) reported from Northamptonshire, England

    @virginmedia Well Done @virginmedia you have hit all time low customer service standards in my eyes. I presume my call was in relation to my compliant but after no introduction to the call Im unsure. In short, point blank refused to call back at a time I wasnt eating my dinner and hung up!!😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • An9moh An9moh 🇵🇱 (@An9moh) reported

    @stuartrussell @virginmedia You'll be lucky to get their ' service' on time. I would cancell if still have time and look elsewhere. Bunch of liars, customer service BEYOND HORRIBLE. absolute nightmare and rubbish service. Beware.

  • jajapinkjaja jajapinkjaja (@jajapinkjaja) reported

    @virginmedia terrible speeds with huge latency spikes

  • An9moh An9moh 🇵🇱 (@An9moh) reported

    @nahyeoki @virginmedia I had to wait since June 22! They're bunch of liars. I would notmakethe same mistake again and if I were you I would cancel and go to BT on elsewhere. Honest advice from experience.

  • An9moh An9moh 🇵🇱 (@An9moh) reported

    @TekNeil @Ofcom @virginmedia They're ALL bunch of liars! I've experienced HORRIBLE CUSTOMER service since meant to be connected with them in June. Waited months and now they're refusing to cover costs and compensate. Absolute rubbish. The speed promised also FAR from reality. I would avoid them at all cost.

  • anupam3m Anupam Mishra (@anupam3m) reported

    @virginmedia The installation team said both accounts are canceled and nothing is pending. Can you just tell me should I cancel the direct debit or not.

  • ianefc126 Ian (@ianefc126) reported

    @virginmedia The cover that was held on with a cable tie is broken. The wires in the box look frayed. I am trying to prevent a loss of service as I understand the box is meant to protect the cables from the elements. So it is not doing its job. I do not want it relocating.

  • deecrooks1974 Dee Crooks (@deecrooks1974) reported

    @virginmedia Never had this issue until you replaced the router.

  • An9moh An9moh 🇵🇱 (@An9moh) reported

    @virginhelp @virginmedia I highly doubt. I'm done with 'virgin customer service '. Time for some PR now...

  • AneelaBukh Aneela (@AneelaBukh) reported

    @virginmedia please improve your shockingly awful customer service!

  • elsdan93 michellepoole❤❤ (@elsdan93) reported

    @virginmedia you have the worst broadband every week mine goes down