Virgin Media Outage Report in Kettering, Northamptonshire, England
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The latest reports from users having issues in Kettering come from postal codes NN15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kettering, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kettering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kettering, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Wellingborough, Corby, Kettering, Northampton and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
 Wellingborough |
Internet | |
| Corby |
Internet | |
| Corby |
Internet | |
| Kettering |
Internet | |
| Kettering |
Internet | |
| Northampton |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Kettering, England
Latest outage, problems and issue reports in Kettering and nearby locations:
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Michael O'Gorman
(@mogfood) reported
from
Northamptonshire, England
Hi @virginmedia you have been utterly appalling. I have been trying to contact someone you about my complaint since 9/1/23 and you’ve fobbed me off. Terrible service.
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Jamie Nairn
(@covrules) reported
from
Northamptonshire, England
@virginmedia No - he meant to put me on hold but actually cut me off & never rang me back!
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Darren Carson
(@DazCarson68) reported
from
Corby, England
@virginmedia Hard to cancel when SMS, text and phone never answered
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Gary Cross
(@garycross) reported
from
Corby, England
@virginmedia Spoken with two different agents and got teo different answers. One said there was a known fault and the other said the opposite. Second agent claimed he booked me a virtual help call hut nobody called. I've ended up having to book my own engineer visit. Nobody has been helpful.
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.
(@DBrickerz) reported
from
Northamptonshire, England
@virginmedia your customer service is a shambles
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia having major issues with my broadband.
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J Δ
(@jamesagraphics) reported
from
Northamptonshire, England
@virginmedia 5 days without broadband after being told the issue will be fixed in 5 hours! SORT it the hell out!!
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amy hughes 📸
(@amyhughesphoto) reported
from
Raunds, England
@virginmedia are the worst broadband provider in existence. connection dropping in and out for almost 48 hours now.
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Karin & Stanley ☕🍰😷♒
(@TeaforKarin) reported
from
Rushden, England
@virginmedia please can someone help me. My virgin box is telling me I am not authorised to watch BBC2 😠 Why? Had some general works in the area yesterday 19/4 please can someone please rectify this immediately. Thanks
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L is 4 Learning
(@Lis4learning) reported
from
Market Harborough, England
@virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2
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Tyler Quantrill
(@TylerQ2001) reported
from
Rushden, England
@virginmedia broadband down? Woke up with it connected but not working at all?
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Joe Spencer
(@JoeSpen05256454) reported
from
Northamptonshire, England
@virginmedia Been trying since 9am!! All day all I’ve got is the fire starter and rugby players!! Hit ‘login with Virgin Media’ Hit ‘continue’ then welcome to a blank screen! #peterkay #virginmedia #useless
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Gary Cross
(@garycross) reported
from
Corby, England
@virginmedia why advertise your call centre being open til 8PM if you're hanging up on me at 19:10? Having issues with my TV and your online tools aren't doing anything.
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia Yes I’ve done the factory reset and still having issues. Sky boxes need to be reconnected to wifi every day and I’ve checked it all out with Sky and it’s not a Sky problem. It’s a Virgin wifi issue.
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Darren Carson
(@DazCarson68) reported
from
Corby, England
@virginmedia I understand but surely you must have some sort of system? Purposely making it impossible to cancel is ridiculous
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Darren Carson
(@DazCarson68) reported
from
Corby, England
@virginmedia @Muggleflump Same here, impossible to cancel which is more than likely done on purpose, terrible company ethics
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4k Freelance - 4k UHD - HD Digital Creative Media
(@4KFreelance) reported
from
Northamptonshire, England
@pianobook1 @venustheory Took me 3-4 days to download all of the Decent Sampler packs on the slowest broadband possible from Virgin Media. Basic package. Only packs over 1GB failed network and restarted downloads. Meg are fine to download. Long haul nearly done with it.
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niggyt2004
(@niggyt2004) reported
from
Raunds, England
@virginmedia whats going on no broadband none of your help lines work. What's going on!
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Tyler Quantrill
(@TylerQ2001) reported
from
Rushden, England
@virginmedia No known issues in the area, and then the services test doesn’t work either? 😕
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Joe Spencer
(@JoeSpen05256454) reported
from
Northamptonshire, England
@virginmedia 3 times this week I’ve tried to cancel my contract, 3 phone calls, all of which I get cut off from when I mention the word ‘cancel’!! Coincidence? Strange how I don’t get cut off during the long time I’m on hold!?! 🤔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Jones
(@MattsLOST) reported
@virginmedia you’re overcharging me. And I’ve been on hold for an hour . Tried online chat and it says 4hr wait. I’d like to cancel my contract please. But not hold for 4hrs to do so.
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Aaron
(@CarefulAaron) reported
@virginmedia Price is going up again, I'm paying a lot more for a standard bundle than a new customer is paying for one of the top bundles. Web chat is too busy to talk so who do I speak to about getting a better deal?
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Hood
(@HoodLfg) reported
@virginmedia You asked to be kept posted so here you go, after waiting another 2 hours someone tried to convince me to stay for 30 minutes then eventually got over the fact I didn't want to stay and has now been saying he cannot cancel and replies take forever
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tony gordon
(@gordon_tony) reported
@virginmedia Well you probably know that cost is the most important issue, I told customer services that the price increase was to much and I'd change supplier, it met deaf ears and that's when I knew to change
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Kak0337
(@kak03378) reported
@virginmedia I have. I spoke to Steffi. She fixed it for now but to be honest, I’m sure it’ll be down again tomorrow. It’s always the same. Something is fundamentally wrong with my connection and I’m tired of asking for help.
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Ed wood
(@Edwood69632689) reported
@virginmedia spoke to someone called Shannon last Thursday at I presume the Scottish customer service centre.
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BigHand
(@BigHandLeon) reported
@virginmedia It won’t let me type my name in the box! And I can’t move on. Please help
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Jas mine
(@Jasmine67607241) reported
@virginmedia hi, I have recently signed up for a contract, I would like to make a complaint about the fact I’m obligated to pay for a contact for a week before it had even started yet. This has resulted in me paying two contacts simultaneously
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ian rogers
(@JayWratten) reported
@virginmedia To let you know, a charge of £40 has been applied to your account as we've not received our kit. Once we've got it, we'll credit this back to your account. great service not with you anymore another threat of a fine 🤬🤬
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Emma Walker
(@emmawalker1969) reported
@virginmedia Yes there is an estimated time for the tv. I would just like to speak with someone why the broadband hardly works in the house and is so slow