Virgin Media

Virgin Media Outage Report in Kettering, Northamptonshire, England

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The latest reports from users having issues in Kettering come from postal codes NN15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kettering, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kettering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kettering, Northamptonshire, England 01/15/2026 14:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kettering, Northamptonshire, England

The most recent Virgin Media outage reports came from the following cities: Wellingborough, Corby, Kettering, Northampton and Rushden.

Loading map, please wait...
City Problem Type Report Time
United KingdomWellingborough Internet
United KingdomCorby Internet
United KingdomCorby Internet
United KingdomKettering Internet
United KingdomKettering Internet
United KingdomNorthampton Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kettering, England

Latest outage, problems and issue reports in Kettering and nearby locations:

  • mogfood Michael O'Gorman (@mogfood) reported from Northamptonshire, England

    Hi @virginmedia you have been utterly appalling. I have been trying to contact someone you about my complaint since 9/1/23 and you’ve fobbed me off. Terrible service.

  • covrules Jamie Nairn (@covrules) reported from Northamptonshire, England

    @virginmedia No - he meant to put me on hold but actually cut me off & never rang me back!

  • DazCarson68 Darren Carson (@DazCarson68) reported from Corby, England

    @virginmedia Hard to cancel when SMS, text and phone never answered

  • garycross Gary Cross (@garycross) reported from Corby, England

    @virginmedia Spoken with two different agents and got teo different answers. One said there was a known fault and the other said the opposite. Second agent claimed he booked me a virtual help call hut nobody called. I've ended up having to book my own engineer visit. Nobody has been helpful.

  • DBrickerz . (@DBrickerz) reported from Northamptonshire, England

    @virginmedia your customer service is a shambles

  • Just_Woodbridge Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia having major issues with my broadband.

  • jamesagraphics J Δ (@jamesagraphics) reported from Northamptonshire, England

    @virginmedia 5 days without broadband after being told the issue will be fixed in 5 hours! SORT it the hell out!!

  • amyhughesphoto amy hughes 📸 (@amyhughesphoto) reported from Raunds, England

    @virginmedia are the worst broadband provider in existence. connection dropping in and out for almost 48 hours now.

  • TeaforKarin Karin & Stanley ☕🍰😷♒ (@TeaforKarin) reported from Rushden, England

    @virginmedia please can someone help me. My virgin box is telling me I am not authorised to watch BBC2 😠 Why? Had some general works in the area yesterday 19/4 please can someone please rectify this immediately. Thanks

  • Lis4learning L is 4 Learning (@Lis4learning) reported from Market Harborough, England

    @virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2

  • TylerQ2001 Tyler Quantrill (@TylerQ2001) reported from Rushden, England

    @virginmedia broadband down? Woke up with it connected but not working at all?

  • JoeSpen05256454 Joe Spencer (@JoeSpen05256454) reported from Northamptonshire, England

    @virginmedia Been trying since 9am!! All day all I’ve got is the fire starter and rugby players!! Hit ‘login with Virgin Media’ Hit ‘continue’ then welcome to a blank screen! #peterkay #virginmedia #useless

  • garycross Gary Cross (@garycross) reported from Corby, England

    @virginmedia why advertise your call centre being open til 8PM if you're hanging up on me at 19:10? Having issues with my TV and your online tools aren't doing anything.

  • Just_Woodbridge Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia Yes I’ve done the factory reset and still having issues. Sky boxes need to be reconnected to wifi every day and I’ve checked it all out with Sky and it’s not a Sky problem. It’s a Virgin wifi issue.

  • DazCarson68 Darren Carson (@DazCarson68) reported from Corby, England

    @virginmedia I understand but surely you must have some sort of system? Purposely making it impossible to cancel is ridiculous

  • DazCarson68 Darren Carson (@DazCarson68) reported from Corby, England

    @virginmedia @Muggleflump Same here, impossible to cancel which is more than likely done on purpose, terrible company ethics

  • 4KFreelance 4k Freelance - 4k UHD - HD Digital Creative Media (@4KFreelance) reported from Northamptonshire, England

    @pianobook1 @venustheory Took me 3-4 days to download all of the Decent Sampler packs on the slowest broadband possible from Virgin Media. Basic package. Only packs over 1GB failed network and restarted downloads. Meg are fine to download. Long haul nearly done with it.

  • niggyt2004 niggyt2004 (@niggyt2004) reported from Raunds, England

    @virginmedia whats going on no broadband none of your help lines work. What's going on!

  • TylerQ2001 Tyler Quantrill (@TylerQ2001) reported from Rushden, England

    @virginmedia No known issues in the area, and then the services test doesn’t work either? 😕

  • JoeSpen05256454 Joe Spencer (@JoeSpen05256454) reported from Northamptonshire, England

    @virginmedia 3 times this week I’ve tried to cancel my contract, 3 phone calls, all of which I get cut off from when I mention the word ‘cancel’!! Coincidence? Strange how I don’t get cut off during the long time I’m on hold!?! 🤔

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MattsLOST Matt Jones (@MattsLOST) reported

    @virginmedia you’re overcharging me. And I’ve been on hold for an hour . Tried online chat and it says 4hr wait. I’d like to cancel my contract please. But not hold for 4hrs to do so.

  • CarefulAaron Aaron (@CarefulAaron) reported

    @virginmedia Price is going up again, I'm paying a lot more for a standard bundle than a new customer is paying for one of the top bundles. Web chat is too busy to talk so who do I speak to about getting a better deal?

  • HoodLfg Hood (@HoodLfg) reported

    @virginmedia You asked to be kept posted so here you go, after waiting another 2 hours someone tried to convince me to stay for 30 minutes then eventually got over the fact I didn't want to stay and has now been saying he cannot cancel and replies take forever

  • gordon_tony tony gordon (@gordon_tony) reported

    @virginmedia Well you probably know that cost is the most important issue, I told customer services that the price increase was to much and I'd change supplier, it met deaf ears and that's when I knew to change

  • kak03378 Kak0337 (@kak03378) reported

    @virginmedia I have. I spoke to Steffi. She fixed it for now but to be honest, I’m sure it’ll be down again tomorrow. It’s always the same. Something is fundamentally wrong with my connection and I’m tired of asking for help.

  • Edwood69632689 Ed wood (@Edwood69632689) reported

    @virginmedia spoke to someone called Shannon last Thursday at I presume the Scottish customer service centre.

  • BigHandLeon BigHand (@BigHandLeon) reported

    @virginmedia It won’t let me type my name in the box! And I can’t move on. Please help

  • Jasmine67607241 Jas mine (@Jasmine67607241) reported

    @virginmedia hi, I have recently signed up for a contract, I would like to make a complaint about the fact I’m obligated to pay for a contact for a week before it had even started yet. This has resulted in me paying two contacts simultaneously

  • JayWratten ian rogers (@JayWratten) reported

    @virginmedia To let you know, a charge of £40 has been applied to your account as we've not received our kit. Once we've got it, we'll credit this back to your account. great service not with you anymore another threat of a fine 🤬🤬

  • emmawalker1969 Emma Walker (@emmawalker1969) reported

    @virginmedia Yes there is an estimated time for the tv. I would just like to speak with someone why the broadband hardly works in the house and is so slow