Virgin Media Outage Report in Kettering, Northamptonshire, England
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The latest reports from users having issues in Kettering come from postal codes NN15 and NN16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kettering, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kettering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Kettering, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Northampton, Corby, Wellingborough and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering |
Internet | |
| Northampton |
Total Blackout | |
| Corby |
Internet | |
| Northampton |
TV | |
| Kettering |
Internet | |
| Northampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Kettering, England
Latest outage, problems and issue reports in Kettering and nearby locations:
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Joe Spencer
(@JoeSpen05256454) reported
from
Northampton, England
@virginmedia Dean C promised me a call back over a week ago to discuss the virgin media data breach and the fact I can access 36 other peoples email accounts. I require a deadlock letter to my complaint so I can go to the ombudsman.
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niggyt2004
(@niggyt2004) reported
from
Raunds, England
@virginmedia Still not working
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niggyt2004
(@niggyt2004) reported
from
Raunds, England
@virginmedia whats going on no broadband none of your help lines work. What's going on!
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Darren Carson
(@DazCarson68) reported
from
Corby, England
@virginmedia Hard to cancel when SMS, text and phone never answered
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Darren Carson
(@DazCarson68) reported
from
Corby, England
@virginmedia I understand but surely you must have some sort of system? Purposely making it impossible to cancel is ridiculous
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Darren Carson
(@DazCarson68) reported
from
Corby, England
@virginmedia @Muggleflump Same here, impossible to cancel which is more than likely done on purpose, terrible company ethics
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.
(@DBrickerz) reported
from
Northamptonshire, England
@virginmedia your customer service is a shambles
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Joe Spencer
(@JoeSpen05256454) reported
from
Northamptonshire, England
@virginmedia 3 times this week I’ve tried to cancel my contract, 3 phone calls, all of which I get cut off from when I mention the word ‘cancel’!! Coincidence? Strange how I don’t get cut off during the long time I’m on hold!?! 🤔
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Michael O'Gorman
(@mogfood) reported
from
Northamptonshire, England
Hi @virginmedia you have been utterly appalling. I have been trying to contact someone you about my complaint since 9/1/23 and you’ve fobbed me off. Terrible service.
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia Yes I’ve done the factory reset and still having issues. Sky boxes need to be reconnected to wifi every day and I’ve checked it all out with Sky and it’s not a Sky problem. It’s a Virgin wifi issue.
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia having major issues with my broadband.
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Joe Spencer
(@JoeSpen05256454) reported
from
Northamptonshire, England
@virginmedia Been trying since 9am!! All day all I’ve got is the fire starter and rugby players!! Hit ‘login with Virgin Media’ Hit ‘continue’ then welcome to a blank screen! #peterkay #virginmedia #useless
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Gary Cross
(@garycross) reported
from
Corby, England
@virginmedia Spoken with two different agents and got teo different answers. One said there was a known fault and the other said the opposite. Second agent claimed he booked me a virtual help call hut nobody called. I've ended up having to book my own engineer visit. Nobody has been helpful.
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amy hughes 📸
(@amyhughesphoto) reported
from
Raunds, England
@virginmedia are the worst broadband provider in existence. connection dropping in and out for almost 48 hours now.
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J Δ
(@jamesagraphics) reported
from
Northamptonshire, England
@virginmedia 5 days without broadband after being told the issue will be fixed in 5 hours! SORT it the hell out!!
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Tyler Quantrill
(@TylerQ2001) reported
from
Rushden, England
@virginmedia No known issues in the area, and then the services test doesn’t work either? 😕
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Tyler Quantrill
(@TylerQ2001) reported
from
Rushden, England
@virginmedia broadband down? Woke up with it connected but not working at all?
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Karin & Stanley ☕🍰😷♒
(@TeaforKarin) reported
from
Rushden, England
@virginmedia please can someone help me. My virgin box is telling me I am not authorised to watch BBC2 😠 Why? Had some general works in the area yesterday 19/4 please can someone please rectify this immediately. Thanks
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L is 4 Learning
(@Lis4learning) reported
from
Market Harborough, England
@virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2
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4k Freelance - 4k UHD - HD Digital Creative Media
(@4KFreelance) reported
from
Northamptonshire, England
@pianobook1 @venustheory Took me 3-4 days to download all of the Decent Sampler packs on the slowest broadband possible from Virgin Media. Basic package. Only packs over 1GB failed network and restarted downloads. Meg are fine to download. Long haul nearly done with it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Briscoe
(@BenWBriscoe) reported
Brand new @virginmedia customer. Generally impressed. But why is watching Disney +, Netflix etc through Virgin TV so clunky?! Really slow, takes forever to navigate and no ability to navigate these apps with voice… Have I actually downgraded..?!
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Matt
(@rejectedtheoffa) reported
@LeemingDarren @virginmedia Virgin Media customer services are absolutely awful. And I say that as a current customer. Keep all messages and open a complaint with them. Be prepared for them to say they'll sort it and close your complaint, numerous times. I've never dealt with a bigger bunch of liars
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The Sanity Clause🖖
(@SirRodneyFfing) reported
Dear @SkyUK You are as bad as ******* @virginmedia Best regards
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Shoyeb Jeeva
(@ShoyebJeeva) reported
@lababer @virginmedia Freeview channels not working properly. Crystal palace transmitter.
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@Tone
(@ojaxx2) reported
So I managed to finally change my Virgin Media contract into my sole name on Saturday It’s been a nightmare I was promised no interruption in service etc etc Anyway, I’ve had no internet for 48 hours now. Well done @virginmedia 👍🏻
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Al Booth
(@AlBooth) reported
Has anyone else had @virginmedia charging them for services they don’t have? In May I asked about their TV package on the chat service. I still have Sky, I don’t have Virgin TV… but they’ve added it to my broadband bill & said it’ll be £600+ to cancel. Anyone else @BBCWatchdog?
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Aaron Smith
(@AaronFalkirk) reported
@O2 recently taken out a new @virginmedia / @O2 VOLT contract with yourselves. Provided PAC code and ended up with a split port. Can make calls but unable to receive calls. Over 1 week on, numerous calls and no resolution. Can you help or pass me to the right team?
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Mal Sannie
(@MalSannie) reported
@virginmedia I can't get to the login page for skysports on a browser, it fails. And I also can't reset my sky pin in my sky device management page, it fails to send with an error message. It doesn't show any devices registered.
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Nadeem Shareef
(@NadeemS64508308) reported
@virginmedia I need to cancel my new Virgin media account. I can’t activate the equipment were received few days ago and I can’t use that.
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WhiteHartMart
(@WhiteHartMart) reported
Another day, another loss in broadband service from @virginmedia - feels like the network is falling apart in PL12 lately. Hurry up with Ultra @bt_uk - I'll be switching in an instant.