Virgin Media Outage Report in Kettering, Northamptonshire, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Kettering come from postal codes NN15 and NN14 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Kettering, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kettering, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 6: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Kettering, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Wellingborough, Kettering, Corby, and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton
|
Internet | 6 days ago |
|
Northampton
|
Wi-fi | 6 days ago |
|
Northampton
|
Wi-fi | 7 days ago |
|
Wellingborough
|
Phone | 9 days ago |
|
Wellingborough
|
Internet | 12 days ago |
|
Kettering
|
Wi-fi | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kettering, England
Latest outage, problems and issue reports in Kettering and nearby locations:
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Darren Carson (@Bobby_Dazzler68) reported from Corby, England@virginmedia I understand that but in the meantime I'm paying top whack for a sub standard service effecting BB and t.v. with no resolution date, not really good service
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Darren Carson (@Bobby_Dazzler68) reported from Corby, England@virginmedia So would this solve the t.v. issues?
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Darren Carson (@Bobby_Dazzler68) reported from Corby, England@virginmedia I understand that takes 28 days which will be 3 months with sub standard service, not exactly a quick resolution
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Emma Southernwood (@Emmiec85) reported from Northamptonshire, England@virginmedia less than a week back with you and the tv and internet keep dropping, yet customer services will monitor the situation rather than help, won’t be staying! Waste of time provider
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Darren Carson (@Bobby_Dazzler68) reported from Corby, England@virginmedia Hi, had issues with v low WiFi speeds for 8 weeks also effecting t.v. services. Have reported constantly, awaiting WiFi pod and call from tech team, neither of which have happened, formal complaint submitted
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Charlie (@charleshill23) reported from Desborough, England@virginmedia hi, I am utterly disgusted with the way I have been spoken to on the phone when I called to talk about an account. I then had a call back and was spoke to like a deprived human being. I want to leave your service as your customer service skills are an abomination.
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Shirley Ashby (@Shirley55474252) reported from Northamptonshire, England@virginmedia Limited TV service here Area code 31 in Northampton. Not happy!!Hope you don’t expect full payment on next bill!!!
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Darren Carson (@Bobby_Dazzler68) reported from Corby, England@virginmedia Yes, need a pod, also have t.v and home phone, TV service has lots of you tube, Netflix, sky movie drop outs
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Jamie Nairn (@covrules) reported from Northamptonshire, EnglandTerrible service by @virginmedia - trying to cancel my mobile contract & get a PAC to transfer my number. I’ve been waiting over a week & today when I got through to someone, after on hold 26mins, got cut off - but they didn’t ring me back! Wonder why I want to leave them?!?! 😡
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Benji (@Bdayboom) reported from Finedon, England@channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops
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L is 4 Learning (@Lis4learning) reported from Market Harborough, England@virginmedia is there a problem with your website? I keep clicking on links and not working. I have a problem with my broadband.
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Sonia Mathieson (@Super_Sonic2010) reported from Corby, England@virginmedia can you help? Can't log onto my mobile account using the details set in my email bill, no one available to answer my call and help section on website showing error 404. Looking to upgrade or cancel. Are you having difficulties
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Benji (@Bdayboom) reported from Finedon, England@virginmedia Thanks for the response but can't see any reference to subtitles not working.?
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Sandeep Takhar (@sandeeptakhar9) reported from Northamptonshire, England@virginmedia we've lost broadband. Reset the router numerous times but no success. Is there an outage?
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Darren Carson (@Bobby_Dazzler68) reported from Corby, England@virginmedia hi, please can you advise your complaint procedure
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DREAMVIEW ESTATES (@MurrayAlanLee) reported from Old, England@virginmedia @oddfruit Hi we were told 11/1 but texts are suggesting a re boot may help. Will try when I’m there later
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Darren Carson (@DazCarson68) reported from Corby, England@virginmedia hi, I know you are dealing with t.v. issues but I need to talk to someone regards a missing mobile phone that Yodel have lost, will this be possible?
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russ sanders (@russsanders2) reported from Northamptonshire, England@virginmedia at what point do we start seeing reduction on the monthly bill. Paying for a service that is failing for an entire day
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🎃🦇🖤Spooky Sausage Factory🖤🦇🎃 (@factory_sausage) reported from Northamptonshire, EnglandHi @virginmedia is 02038271376 one of your numbers? Just had a call trying to get me to install an app called Quick Support. She seemed miffed when I wouldn't do it.
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👸🏻 Queen Wee Linz 👸🏻 (@Wee_Linz_) reported from Corby, England@virginmedia As you know we are having horrendous problems with our Virgin services and I believe that @Bobby_Dazzler68 is still awaiting a call from your tech team. 1/2
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola (@Nicola21678132) reported@virginmedia It’s been reset twice since the service came back up.
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Steve Rhodes (@dougsfeline) reported@Vass88 @virginmedia I got one those yesterday, tried to cancel my services today. They don't make it easy and it's impossible to speak to anybody with authority, and try to get someone from a telecom company to ring you, forget about it. I've just saved £25 a month going with BT
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Ovie-Johnson (@Oviedimples) reportedHey @virginmedia your 03454541111 number is not working I need to cancel my contract your chat system is not helping either
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scottwright94 (@scottwright941) reported@virginmedia I’ve not played the Xbox in a few weeks because the connection has been so bad. Customer service on the phone not helpful either after an hour in the que
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Steve Rhodes (@dougsfeline) reported@virginmedia One of the many reasons I'm leaving, utter lack of a customer service sensibility
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Kate Usher (she/her) 💙 (@2ndPhaseWomen) reported@virginmedia your customer service is shocking my elderly Mum’s broadband has not worked for 6 weeks. It is her only way of seeing people. I have tried multiple times to get support but you cancelled her appointment and now I can’t get through the menus.
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Eddie Van Dango (@DangoEddie) reported@virginmedia need your help, been told from your sales team I cant get your fibre. I got a email from your engineer dept last year that I can get your broadband. Can you please investigate.
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Anne Coleman (@AnneCol48249763) reported@virginmedia I signed a fixed contract for the next 18 months so imagine my surprise when you send me a letter saying it's going up by £4. Surely if it's "fixed" it means you have broken your terms and conditions???
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Tony C (@crawshaw69) reported@virginmedia Ok still on , spoke with technical who told me yea the box is faulty, they put me to CS. CS said said they can’t swap as it’s down to technical??? I’ve been on since 9m
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Brian Gallagher (@65Briangallagh) reported@VodafoneUK I need @virginmedia to get onto this. I loved the service from @VodafoneUK but I just moved house and got a bundle that included an all you can eat data sim but apparently I am too far from the mast...