Virgin Media

Virgin Media Outage Report in Kettering, Northamptonshire, England

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The latest reports from users having issues in Kettering come from postal codes NN15.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kettering, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kettering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kettering, Northamptonshire, England 01/15/2026 13:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kettering, Northamptonshire, England

The most recent Virgin Media outage reports came from the following cities: Wellingborough, Corby, Kettering, Northampton and Rushden.

Loading map, please wait...
City Problem Type Report Time
United KingdomWellingborough Internet
United KingdomCorby Internet
United KingdomCorby Internet
United KingdomKettering Internet
United KingdomKettering Internet
United KingdomNorthampton Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kettering, England

Latest outage, problems and issue reports in Kettering and nearby locations:

  • Bobby_Dazzler68 Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia Hi, done all that, effects wifi, have ordered wifi pods but out of stock. Not sure why speed so slow, I'm supposed to be getting a boost according to your helpline colleague last week

  • Bdayboom Benji (@Bdayboom) reported from Finedon, England

    @virginmedia Thanks for the response but can't see any reference to subtitles not working.?

  • Bobby_Dazzler68 Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia Yes, need a pod, also have t.v and home phone, TV service has lots of you tube, Netflix, sky movie drop outs

  • Shirley55474252 Shirley Ashby (@Shirley55474252) reported from Northamptonshire, England

    @virginmedia Limited TV service here Area code 31 in Northampton. Not happy!!Hope you don’t expect full payment on next bill!!!

  • Bobby_Dazzler68 Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia hi, please can you advise your complaint procedure

  • Wee_Linz_ 👸🏻 Queen Wee Linz 👸🏻 (@Wee_Linz_) reported from Corby, England

    @virginmedia As you know we are having horrendous problems with our Virgin services and I believe that @Bobby_Dazzler68 is still awaiting a call from your tech team. 1/2

  • Bobby_Dazzler68 Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia Speed tests etc, BB effecting t.v. services, am doing a ethernet test but not sure how that will help.

  • DazCarson68 Darren Carson (@DazCarson68) reported from Corby, England

    @virginmedia hi, I know you are dealing with t.v. issues but I need to talk to someone regards a missing mobile phone that Yodel have lost, will this be possible?

  • Bdayboom Benji (@Bdayboom) reported from Finedon, England

    @channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops

  • Bobby_Dazzler68 Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia Hi, had issues with v low WiFi speeds for 8 weeks also effecting t.v. services. Have reported constantly, awaiting WiFi pod and call from tech team, neither of which have happened, formal complaint submitted

  • Bobby_Dazzler68 Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia I understand that takes 28 days which will be 3 months with sub standard service, not exactly a quick resolution

  • Super_Sonic2010 Sonia Mathieson (@Super_Sonic2010) reported from Corby, England

    @virginmedia can you help? Can't log onto my mobile account using the details set in my email bill, no one available to answer my call and help section on website showing error 404. Looking to upgrade or cancel. Are you having difficulties

  • Bobby_Dazzler68 Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia Basically on 500mb package but getting below half of that speed. Tv service poor as on demand constantly drops out, ave twice during a film.

  • Bobby_Dazzler68 Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia I've been trying to resolve a BB speed, patchy t.v. services issue for several weeks and am getting passed from dept to dept, unfortunately customer service isn't great tbh

  • russsanders2 russ sanders (@russsanders2) reported from Northamptonshire, England

    @virginmedia at what point do we start seeing reduction on the monthly bill. Paying for a service that is failing for an entire day

  • charleshill23 Charlie (@charleshill23) reported from Desborough, England

    @virginmedia hi, I am utterly disgusted with the way I have been spoken to on the phone when I called to talk about an account. I then had a call back and was spoke to like a deprived human being. I want to leave your service as your customer service skills are an abomination.

  • Bobby_Dazzler68 Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia I understand that but in the meantime I'm paying top whack for a sub standard service effecting BB and t.v. with no resolution date, not really good service

  • factory_sausage 🎃🦇🖤Spooky Sausage Factory🖤🦇🎃 (@factory_sausage) reported from Northamptonshire, England

    Hi @virginmedia is 02038271376 one of your numbers? Just had a call trying to get me to install an app called Quick Support. She seemed miffed when I wouldn't do it.

  • Bobby_Dazzler68 Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia So would this solve the t.v. issues?

  • Bobby_Dazzler68 Darren Carson (@Bobby_Dazzler68) reported from Corby, England

    @virginmedia No, basically I upgraded my BB a few months ago and the service actually has got worse. I now struggle to maintain a signal in upstairs rooms and Netflix etc constant drop outs

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • macp68 shaun mcpherson (@macp68) reported

    Virgin media........ absolutely shocking customer service, anyone thinking of using them I wouldn’t recommend #virginmedia

  • audsdasilva Audrey Lobo-Dasilva (@audsdasilva) reported

    @virginmedia sorry VIRGIN MEDIA.... your customer service is the WORST ever..... just reported that my WiFi was not working after endless texts and waiting on the phone to have my called disconnected by ZAC! I was polite. Why record calls???

  • Coolriree Nicholas King (@Coolriree) reported

    @virginmedia I have tried to play nice going through YOUR hoops to cancel installation. If you are going to make it so hard to cancel then you can waste your money sending engineers out to us. Signed A Former Potential Customer.

  • VaughnWilliam16 Vaughn Williams (@VaughnWilliam16) reported

    @virginmedia Yes we have two boxes, and both were connected correctly, and both had no signal just for those channels. All other channels were fine. Both boxes reset numerous times and HDMI cables swapped over😫

  • bentley2904 Lee Bentley (@bentley2904) reported

    @virginmedia how do I cancel my subscription my contract has ended and doubled in price so im guessing you will be wanting your boxes and router back

  • FintanStack7 Fintan Stack (@FintanStack7) reported

    @virginmedia I've tried the link you sent but am unable to navigate it due to numerous errors, check the thread that we are talking on and you'll see there are buttons missing etc. I want to pay my bill but can't log on or reset my pw and I can't use my home phone now as it costs me. Pls help

  • harry_kem Hary (@harry_kem) reported

    @virginmedia Via online link and it took a payment of i believe £1.50 to cancel I’m sure it was through the virgin app

  • TheOneSevenOne Sean 'Spooner' Murrell (@TheOneSevenOne) reported

    @virginmedia Been on hold for hours.. Too familiar with the hold music now. Gone through the text service yesterday but still have heard nothing.

  • adjasp2 adjasp (@adjasp2) reported

    @TwoPoundPunt @virginmedia They're awful. I have had no phone line for months now and can't get through to them. Gotta just see out the contract now and never use them again. They always seem to annoy me. Roll on when I'm back with Sky.

  • adamace72 Adam Tromans (@adamace72) reported

    @virginmedia I've have been trying to contact you for weeks about my awful internet especially the wifi, after being on hold twice for a hour and half you cut me off both times, I've since had to put your awful superhub into modem mode and buy my own router to cure the problem, great service