Virgin Media

Virgin Media Outage Report in Kettering, Northamptonshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kettering, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kettering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kettering, Northamptonshire, England 10/30/2025 01:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (40%)

    Internet (40%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kettering, Northamptonshire, England

The most recent Virgin Media outage reports came from the following cities: Northampton, Wellingborough, Wollaston, Corby, Rushden, Raunds and Kettering.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorthampton Internet
United KingdomNorthampton Wi-fi
United KingdomWellingborough Total Blackout
United KingdomNorthampton Wi-fi
United KingdomNorthampton Wi-fi
United KingdomNorthampton E-mail

Community Discussion

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Virgin Media Issues Reports Near Kettering, England

Latest outage, problems and issue reports in Kettering and nearby locations:

  • WhiteShadowCos George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England

    I'll be glad to leave @virginmedia superfast nothing most of the time! 'Reliable' my a**e only thing thats reliable is that it'll go down every 3 weeks... we must be entitled to leave for free surely with how often this has happened.

  • acton68 Sam Wyatt (@acton68) reported from Market Harborough, England

    @virginmedia hi, do you have an email address? Calling doesn’t work, message doesn’t work fast enough (waiting for hours), submit online - done but no confirmation. I have no idea if you’ve received it or not. I just want to complain, cancel and move house.

  • Just_Woodbridge Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia I keep losing our broadband signal, especially in the evenings 😔have tried resetting etc, but no good. Even have your boosters, but still no good. Help, please!

  • WhiteShadowCos George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England

    @virginmedia I need to lower my broadband speed as im moving and Virgin isnt in the area i'm moving to but my parents need to retain it. I tried calling but call centres are closed and theres no obvious to do it on the app. Any help!

  • acton68 Sam Wyatt (@acton68) reported from Market Harborough, England

    @virginmedia Update. I have now spoken to a terribly nice gentleman by the name of Ely. I understand from my call that I am sorted and I’m now a happy customer again. Thank you Ely.

  • Ian_Loveshack Ismadder (@Ian_Loveshack) reported from Northamptonshire, England

    @virginmedia You are ignoring my problem and have not communicated with me. Have left me with £3 in my bank account it’s disgusting

  • HayleyWhite36 Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England

    @virginmedia good morning, what time are your cancellation team open from? I need to cancel my virgin media package today as we’re moving

  • sszmidt199 Stephen Szmidt (@sszmidt199) reported from Northamptonshire, England

    @RogerProtzBeer @virginmedia This is totally unacceptable. When resolved ask for compensation for loss of service, inconvenience & your time. Keep records. Raise an official complaint following their process. If unhappy with their response complain to CISA, their ombudsman. Consider switching. Good luck!

  • acton68 Sam Wyatt (@acton68) reported from Market Harborough, England

    @virginmedia please please please can someone please contact me. All I want to do is make a formal complaint on service speeds and leave VIrginmedia. I have had online chats that ended with a link to another chat it and phone numbers that end in a link to a chatbot. So angry

  • RussellLeak Russell Leak (@RussellLeak) reported from Northamptonshire, England

    @virginmedia once again the service is down. Worst ISP I have every had #worstisp

  • EppsRacer Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England

    @mcintyrejack @iRacing @virginmedia Haven’t tried a router, with all the convo with VM about this potentially being fixed soon and me not wanting to blow money on one. Plus the issue seems to come and go so I’m not sure if it would be a constant issue with a router or not.

  • savagej84 james (@savagej84) reported from Rushden, England

    @virginmedia virgin down,says Ethernet cable unplugged but only 1 which was ever plugged in ya PS4 ?

  • WhiteShadowCos George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England

    @virginmedia any help. I raised this on the app but not response/its been cleared any help

  • scottworsfold scott worsfold (@scottworsfold) reported from Oundle, England

    @virginmedia Thank you for your reply. In short, no, as you don’t service the new address my parents are going. We wanted and are willing to continue with you if you had. So in our eyes no contact is being broken, but you can’t supply what we need. You still want to charge my retired..cont

  • gsolomonphoto Garry Solomon (@gsolomonphoto) reported from Rushden, England

    @virginmedia on a 200mbps download package and I’m averaging 9mbps this morning! I understand there might be heavier traffic at the moment, but we can’t do any work from home with such poor service!! #stayconnected I would if I could!!

  • Unchain_Warrior Chiedozie Hez (@Unchain_Warrior) reported from Northamptonshire, England

    @virginmedia our broadband have given us all sorts of problems although your system says all is fine for the past one month. Please help!

  • HayleyWhite36 Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England

    @virginmedia it seems that your cancellation dept call centre is closed due to the virus, I’ve tried to cancel my account & tried to message you online but neither appear to be possible, I’m just going round in circles. I haven’t renewed my contract or take you with me. Help

  • scottworsfold scott worsfold (@scottworsfold) reported from Oundle, England

    @virginmedia Parents a cancellation fee, even though we are not wanting to cancel, you are. NO managers to talk it through with from our end. No consideration for the stress of a move without @virginmedia contribution. Very upset. Your. True colours shown after many years as your customer 😡

  • scottworsfold scott worsfold (@scottworsfold) reported from Oundle, England

    @virginmedia They have been with @virginmedia for years. They did change their package they needed from a few months ago, but have paid you thousands over the whole time as a customer. They didn’t want to cancel. The fact you can’t continue their service for them, and making them pay...cont

  • xBarnseyyy Simon (@xBarnseyyy) reported from Northamptonshire, England

    Virgin media down again 🙃

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • scottmagee1 scott magee (@scottmagee1) reported

    @virginmedia There was a local issue, now your site is saying it is resolved and I still have no wifi. How can I get an engineer to investigate?

  • AgneseRovati Agnese Rovati ✨ English-Italian Translator ✨ (@AgneseRovati) reported

    @virginmedia We couldn’t get hold of anyone when we tried to call today after 3pm but yes the problem is still ongoing clearly.

  • imzyii Ibam (@imzyii) reported

    @virginmedia your service is shite fooking crap you have got workmen at the bottom of the street . Can't even watch anything without any interruptions. Sort this **** out

  • kickingback kicking back (@kickingback) reported

    @virginmedia SK12 area down AGAIN

  • Grahamthecabbie Graham Long (@Grahamthecabbie) reported from Romford, England

    @virginmedia no wifi, no television, no landline. Again! Your service is dreadful! Won’t be using you again when the contract is finished!

  • Pafc_James James⚽️🏎 (@Pafc_James) reported

    Virgin media wifi can seriously **** off. Having to use 4G all day on my phone and Xbox is unplayable.

  • Jay_Video_Guy Jay Pearce (@Jay_Video_Guy) reported

    @virginmedia you are a disgrace. Charging my parents almost £20 for a call to your customer services! 2 and a half hours of the 3 hour call they were either on hold or passed from pillar to post. DISGUSTED!!!!!

  • BundockBrian Brian Bundock (@BundockBrian) reported

    @virginmedia How can I cancel it when I’m told to wait over an hour on the phone it’s ridiculous

  • Mrsprozzer01 Phil Sproston (@Mrsprozzer01) reported

    @virginmedia Yes. But obviously with the mini not working, I tried reconnecting the TiVo to watch tv in bed...

  • ruprect01 Andy Potter (@ruprect01) reported

    @virginmedia Your Service is appalling, I’m on my 8th phone call to your call center and after hanging on for 50 minutes I get transferred only to get cut off