Virgin Media

Virgin Media Outage Report in Kettering, Northamptonshire, England

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The latest reports from users having issues in Kettering come from postal codes NN15 and NN16.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kettering, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kettering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kettering, Northamptonshire, England 07/31/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kettering, Northamptonshire, England

The most recent Virgin Media outage reports came from the following cities: Northampton, Corby, Wellingborough and Kettering.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorthampton Internet
United KingdomCorby Internet
United KingdomNorthampton Total Blackout
United KingdomWellingborough Wi-fi
United KingdomNorthampton Internet
United KingdomKettering Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kettering, England

Latest outage, problems and issue reports in Kettering and nearby locations:

  • JoeSpen05256454 Joe Spencer (@JoeSpen05256454) reported from Northampton, England

    @virginmedia Dean C promised me a call back over a week ago to discuss the virgin media data breach and the fact I can access 36 other peoples email accounts. I require a deadlock letter to my complaint so I can go to the ombudsman.

  • niggyt2004 niggyt2004 (@niggyt2004) reported from Raunds, England

    @virginmedia Still not working

  • niggyt2004 niggyt2004 (@niggyt2004) reported from Raunds, England

    @virginmedia whats going on no broadband none of your help lines work. What's going on!

  • DazCarson68 Darren Carson (@DazCarson68) reported from Corby, England

    @virginmedia Hard to cancel when SMS, text and phone never answered

  • DazCarson68 Darren Carson (@DazCarson68) reported from Corby, England

    @virginmedia I understand but surely you must have some sort of system? Purposely making it impossible to cancel is ridiculous

  • DazCarson68 Darren Carson (@DazCarson68) reported from Corby, England

    @virginmedia @Muggleflump Same here, impossible to cancel which is more than likely done on purpose, terrible company ethics

  • DBrickerz . (@DBrickerz) reported from Northamptonshire, England

    @virginmedia your customer service is a shambles

  • JoeSpen05256454 Joe Spencer (@JoeSpen05256454) reported from Northamptonshire, England

    @virginmedia 3 times this week I’ve tried to cancel my contract, 3 phone calls, all of which I get cut off from when I mention the word ‘cancel’!! Coincidence? Strange how I don’t get cut off during the long time I’m on hold!?! 🤔

  • mogfood Michael O'Gorman (@mogfood) reported from Northamptonshire, England

    Hi @virginmedia you have been utterly appalling. I have been trying to contact someone you about my complaint since 9/1/23 and you’ve fobbed me off. Terrible service.

  • Just_Woodbridge Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia Yes I’ve done the factory reset and still having issues. Sky boxes need to be reconnected to wifi every day and I’ve checked it all out with Sky and it’s not a Sky problem. It’s a Virgin wifi issue.

  • Just_Woodbridge Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia having major issues with my broadband.

  • JoeSpen05256454 Joe Spencer (@JoeSpen05256454) reported from Northamptonshire, England

    @virginmedia Been trying since 9am!! All day all I’ve got is the fire starter and rugby players!! Hit ‘login with Virgin Media’ Hit ‘continue’ then welcome to a blank screen! #peterkay #virginmedia #useless

  • garycross Gary Cross (@garycross) reported from Corby, England

    @virginmedia Spoken with two different agents and got teo different answers. One said there was a known fault and the other said the opposite. Second agent claimed he booked me a virtual help call hut nobody called. I've ended up having to book my own engineer visit. Nobody has been helpful.

  • amyhughesphoto amy hughes 📸 (@amyhughesphoto) reported from Raunds, England

    @virginmedia are the worst broadband provider in existence. connection dropping in and out for almost 48 hours now.

  • jamesagraphics J Δ (@jamesagraphics) reported from Northamptonshire, England

    @virginmedia 5 days without broadband after being told the issue will be fixed in 5 hours! SORT it the hell out!!

  • TylerQ2001 Tyler Quantrill (@TylerQ2001) reported from Rushden, England

    @virginmedia No known issues in the area, and then the services test doesn’t work either? 😕

  • TylerQ2001 Tyler Quantrill (@TylerQ2001) reported from Rushden, England

    @virginmedia broadband down? Woke up with it connected but not working at all?

  • TeaforKarin Karin & Stanley ☕🍰😷♒ (@TeaforKarin) reported from Rushden, England

    @virginmedia please can someone help me. My virgin box is telling me I am not authorised to watch BBC2 😠 Why? Had some general works in the area yesterday 19/4 please can someone please rectify this immediately. Thanks

  • Lis4learning L is 4 Learning (@Lis4learning) reported from Market Harborough, England

    @virginmedia I’m with virgin media and recently changed my bundle. I have been sent an o2 SIM card, but I am unsure why? I already an O2 customer? @O2

  • 4KFreelance 4k Freelance - 4k UHD - HD Digital Creative Media (@4KFreelance) reported from Northamptonshire, England

    @pianobook1 @venustheory Took me 3-4 days to download all of the Decent Sampler packs on the slowest broadband possible from Virgin Media. Basic package. Only packs over 1GB failed network and restarted downloads. Meg are fine to download. Long haul nearly done with it.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Christo24382100 Christopher Aveyard (@Christo24382100) reported

    @virginmedia I’ve been with Virgin Media for two weeks and haven’t been able to log into my account, I’ve spoken to so many advisors who tell me to wait anywhere between 24-72 hours and try again. Terrible costumer service so far, no one seems to have a clue what they’re doing.

  • jmallenvideo James Michael Allen (@jmallenvideo) reported

    @Bowkers @virginmedia Estimated fix from Virgin Media is 10am tomorrow

  • HCopIey HCopley (@HCopIey) reported

    Tried to cancel my virgin media contract got passed around like a **** through 6 teams just to have my call disconnected after 45 mins ***** @virginmedia

  • disguisedintel NOT IN MY NAME (@disguisedintel) reported

    @emilyk1992 @virginmedia This is the virgin media way. I have a repair date for 7th august which is 3 weeks from them being told and it took 3 appointments and 5 hours of dealing with their lying, inept customer support staff. RUN AS FAR AND AS FAST TO ANOTHER PROVIDER.

  • djvalentine4u DJ (@djvalentine4u) reported

    @virginmedia @DawnSunrise1 Virgin media, please can you quickly give me the email address for Virgin Media Sales, Operation Support, Winnal Down Farm, Alresfor Road, Windhester, SO21 1FP. I need to send an email. Thank you

  • robotormonkey Al (@robotormonkey) reported

    @virginmedia Same issue when I tried Netflix and not tried Disney nothing needs updating on the tv or boxes as far as I can tell either

  • DawnSunrise1 Dawn (@DawnSunrise1) reported

    Virgin Media have emailed to say our current contract is coming to an end and we will be charged another £50 a month in future. Wtf? Now I'll have to phone to challenge it. Fed up of all this @virginmedia

  • CleanzineEditor Jan Hobbs (@CleanzineEditor) reported

    @mickharkin68531 @virginmedia Whenever folk post on social media that they're looking to change their provider, locals response with recommendations/steer clears & often include prices they pay. It certainly doesn't look as if I've been saving 40%! I'd happily pay more for a good service though

  • AlisonLMercer Ali Mercer (@AlisonLMercer) reported

    @virginmedia I've been told by your tech support that I won't be able to access my emails for 48 hours because of issues your end with the Virgin Media O2 ID process. I think you ought to be upfront about telling customers that there's a major issue.

  • AlisonLMercer Ali Mercer (@AlisonLMercer) reported

    @WhichUK have you heard about the latest epic email fail from @virginmedia and @O2? Something to follow up next time you survey the best and worst broadband & email providers...