Virgin Media Outage Report in Kettering, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Kettering come from postal codes NN15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kettering, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kettering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 29: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Kettering, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Northampton, Rushden, Corby and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Kettering |
Internet | |
| Kettering |
Internet | |
| Northampton |
Total Blackout | |
| Kettering |
Internet | |
| Kettering |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kettering, England
Latest outage, problems and issue reports in Kettering and nearby locations:
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia hi, please can you advise your complaint procedure
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L is 4 Learning
(@Lis4learning) reported
from
Market Harborough, England
@virginmedia is there a problem with your website? I keep clicking on links and not working. I have a problem with my broadband.
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Darren Carson
(@DazCarson68) reported
from
Corby, England
@virginmedia hi, I know you are dealing with t.v. issues but I need to talk to someone regards a missing mobile phone that Yodel have lost, will this be possible?
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Charlie
(@charleshill23) reported
from
Desborough, England
@virginmedia hi, I am utterly disgusted with the way I have been spoken to on the phone when I called to talk about an account. I then had a call back and was spoke to like a deprived human being. I want to leave your service as your customer service skills are an abomination.
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia I understand that takes 28 days which will be 3 months with sub standard service, not exactly a quick resolution
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia I understand that but in the meantime I'm paying top whack for a sub standard service effecting BB and t.v. with no resolution date, not really good service
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia So would this solve the t.v. issues?
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Benji
(@Bdayboom) reported
from
Finedon, England
@virginmedia Thanks for the response but can't see any reference to subtitles not working.?
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Shirley Ashby
(@Shirley55474252) reported
from
Northamptonshire, England
@virginmedia Limited TV service here Area code 31 in Northampton. Not happy!!Hope you don’t expect full payment on next bill!!!
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Emma Southernwood
(@Emmiec85) reported
from
Northamptonshire, England
@virginmedia less than a week back with you and the tv and internet keep dropping, yet customer services will monitor the situation rather than help, won’t be staying! Waste of time provider
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👸🏻 Queen Wee Linz 👸🏻
(@Wee_Linz_) reported
from
Corby, England
@virginmedia As you know we are having horrendous problems with our Virgin services and I believe that @Bobby_Dazzler68 is still awaiting a call from your tech team. 1/2
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Benji
(@Bdayboom) reported
from
Finedon, England
@channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Hi, had issues with v low WiFi speeds for 8 weeks also effecting t.v. services. Have reported constantly, awaiting WiFi pod and call from tech team, neither of which have happened, formal complaint submitted
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Sandeep Takhar
(@sandeeptakhar9) reported
from
Northamptonshire, England
@virginmedia we've lost broadband. Reset the router numerous times but no success. Is there an outage?
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Jamie Nairn
(@covrules) reported
from
Northamptonshire, England
Terrible service by @virginmedia - trying to cancel my mobile contract & get a PAC to transfer my number. I’ve been waiting over a week & today when I got through to someone, after on hold 26mins, got cut off - but they didn’t ring me back! Wonder why I want to leave them?!?! 😡
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia at what point do we start seeing reduction on the monthly bill. Paying for a service that is failing for an entire day
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Sonia Mathieson
(@Super_Sonic2010) reported
from
Corby, England
@virginmedia can you help? Can't log onto my mobile account using the details set in my email bill, no one available to answer my call and help section on website showing error 404. Looking to upgrade or cancel. Are you having difficulties
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Old, England
@virginmedia @oddfruit Hi we were told 11/1 but texts are suggesting a re boot may help. Will try when I’m there later
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Darren Carson
(@Bobby_Dazzler68) reported
from
Corby, England
@virginmedia Yes, need a pod, also have t.v and home phone, TV service has lots of you tube, Netflix, sky movie drop outs
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🎃🦇🖤Spooky Sausage Factory🖤🦇🎃
(@factory_sausage) reported
from
Northamptonshire, England
Hi @virginmedia is 02038271376 one of your numbers? Just had a call trying to get me to install an app called Quick Support. She seemed miffed when I wouldn't do it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Charlene
(@Chardenes) reported
@virginmedia It is not #fastercloser it is awful trying to connect. #WFH all I do is switch the router on and off several times a day.
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Lee thorn
(@leethorn2011) reported
from
Derbyshire, England
@virginmedia 3 days of intermittent broadband this week, pervious weeks the same thanks virgin moved from Sky to you. Service is awful
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Emel Caliskan
(@EmelCaliskan73) reported
@virginmedia I’ve checked all of that! I’m in the kitchen having to use my own data just to reply. Appreciate your help but it hasn’t resolved any issues and I feel like you are just avoiding resolving this so get someone who can!
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David J Himsworth
(@HimsworthJ) reported
@virginmedia Bring fast wifi to your customers, i teach from home and suffer from intermittent signals, loss of signal while teaching and am told switch off/on your router or reset it. No other advice or solution. Its a joke. Nevermind boxsets on tv cutting off. U can do better.
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ToxickToe
(@ToxickToe) reported
@katerussell @virginmedia Sounds about right. "I have an issue with this". "Okay, we'll monitor that for you though and not tell you we are monitoring the wrong thing"
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ᴋɪᴢᴀ
(@KizaTV) reported
@Insomniac_LIVE @virginmedia damn! I was with Sky at my mum's and had no issues, then went to BT with my flatmate and it's been good! you might not get 100mb+ like virgin, but the 20mbps+ from BT and Sky is perfect for streaming.
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Jeremy White
(@jeremywired) reported
@katerussell @virginmedia When we eventually get full fibre, Virgin Media will experience an exodus as clients leave for a company that actually caress customer service
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Martyn
(@maniacmartyn) reported
@katerussell @virginmedia I wouldn't mind but even the default upload speed is too slow now cloud storage is common. Great download speeds I must say but it's time to give some upstream love.
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Steve ****
(@stevespurs19) reported
@virginmedia we had trouble with our box last but couldn't sort it, spoke to someone this morning and he was brilliant, sorted box and other issues we had with account, well done
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Zombieac
(@Insomniac_LIVE) reported
@Randymash @virginmedia Sky is even worse unfortunatly 😥 We've tried pretty much all the broadbands and they're all scummy and give u half assed ****. If only there was a way to sue these *******. They gave us half strength of our package for a full price for years before i got into streaming. :/