Virgin Media Outage Report in Kettering, Northamptonshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Kettering come from postal codes NN15, NN14 and NN16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kettering, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kettering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 17: Problems at Virgin Media
Virgin Media is having issues since 06:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kettering, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Kettering, Corby and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Northampton |
Internet | |
| Kettering |
Internet | |
| Corby |
Wi-fi | |
| Northampton |
||
| Kettering |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kettering, England
Latest outage, problems and issue reports in Kettering and nearby locations:
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Garry Solomon Photography
(@gsolomonphoto) reported
from
Rushden, England
@virginmedia My broadband fluctuates, but even when I’m getting above 200mbps WiFi , my Ethernet to the back of the house is 5-10mbps. I’ve done all your tests, but read lots of comments that this is due to the virgin hub. Can you find a solution so I can work from home please!
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Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@virginmedia Rather than an apology, how about a warning text or email stating when my broadband will be down or interrupted? So I can plan ahead, not waste mine and others time and money, and feel like I’m a customer and not a complete idiot for paying for this? I’m finally back online.
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia Can't. Your Internet has not worked since Saturday. Tech support not answering #terribleservice
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The JodFather
(@Paul_W_Young) reported
from
Corby, England
Thankyou @virginmobile for threatening legal action & forcing me to pay £135 for a mobile phone service we thought was cancelled. No calls/data used since March but you insisted. Net result is you’ve lost a loyal @virginmedia customer too. All services cancelled. Good riddance🖕
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Sam Wyatt
(@acton68) reported
from
Market Harborough, England
@virginmedia Update. I have now spoken to a terribly nice gentleman by the name of Ely. I understand from my call that I am sorted and I’m now a happy customer again. Thank you Ely.
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Hilary Scott
(@nosylocaljourno) reported
from
Northamptonshire, England
So unbelievably fed up of @virginmedia broadband that constantly drops out. I pay almost £100 a month for packages that are just useless if the connection goes down. Can't work from home or teach remotely under these conditions.
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Sonia Mathieson
(@Super_Sonic2010) reported
from
Corby, England
@virginmedia Thank you. Virgin are aware, message just says issue identified and working on it. Internet is vital for work, so wondering if a fix is in sight
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Sonia Mathieson
(@Super_Sonic2010) reported
from
Corby, England
@virginmedia I have no doubt you'll be on it. Been quite some time now. Just wondered if there was an end to issues in sight.
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I keep losing our broadband signal, especially in the evenings 😔have tried resetting etc, but no good. Even have your boosters, but still no good. Help, please!
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Sam Wyatt
(@acton68) reported
from
Market Harborough, England
@virginmedia please please please can someone please contact me. All I want to do is make a formal complaint on service speeds and leave VIrginmedia. I have had online chats that ended with a link to another chat it and phone numbers that end in a link to a chatbot. So angry
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K
(@YourRedHead69) reported
from
Corby, England
Nice one.. weekend, lockdown and WFH and @virginmedia goes down. 🙈😠
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia can you please confirm that you ask for debit card details to look in to account problems/problems with broadband?
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Garry Solomon Photography
(@gsolomonphoto) reported
from
Rushden, England
@virginmedia chat service is down, no one to answer technical calls, a website that sends you round and round in circles! Is it at all possible that someone is still working who can solve my broadband issues before I cancel my direct debit?
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Mark Augustus
(@markaugustus99) reported
from
Burton Latimer, England
@virginmedia I have been having broadband issues for over a month. I have been on hold to the call centre for over 45 minutes now trying to get help. Is that normal waiting time?
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Jake
(@JakeReynolds93) reported
from
Northamptonshire, England
@virginmedia Only had to wait 2 hours to finally get through to someone who was able to deal with my issue. Stuart Toms, one of your managers was very helpful & got the various issues resolved...
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Mark Augustus
(@markaugustus99) reported
from
Wollaston, England
@virginmedia Hi John the broad band issue is still there, could not get through on last night. The internet drops out for no reason and I have to power off my router . Did this more than 5 times yesterday. I have factory reset router and still the same issue.
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Craig West
(@craigwest) reported
from
Northamptonshire, England
@ruskin147 @PippaCrerar @virginmedia Virgin Media outage sounds like an issue with the broadband connection between Virgin and your home. The WiFi coverage within your home should be a quite separate issue? My Plusnet router didn’t give great WiFi coverage so I added TP-Link Deco mesh WiFi and have no issues now.
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Lee McRae
(@leemcrae76) reported
from
Northamptonshire, England
@virginmedia Internet down again in NN5. There is no issue with the equipment or set up. What is the issue locally? Goes down about 8-10 times for 30 mins or so every day. Please can you respond ASAP.
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👸🏻 Queen Wee Linz 👸🏻
(@Wee_Linz_) reported
from
Corby, England
@virginmedia Hi, as a family, all 4 of us are having problems with the mobile network. This has been ongoing for a few weeks and despite assurances that the problem is being fixed, it clearly isn't. This is frustrating and we are not getting the service we're paying for.
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Richard Paige
(@rickypaige121) reported
from
Corby, England
@virginmedia what the **** is going on in Corby !Your system keeps failing!! Are you going to give us a refund for every day a so called cable uninterrupted system fails ?? Sky is looking much better after the 20th time in 2 years that Virgin has failed !! Not worth recommending
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Green
(@biffins) reported
@virginmedia Still down here. Can’t run status checks or anything.
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Shayan Sardarizadeh
(@Shayan86) reported
@FldMarshalMonty @virginmedia No. Just broadband. I'm an old customer so I've been fully benefitting from Virgin's annual price rises
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عادل
(@adil_s11) reported
Absolute **** Internet again #virginmedia
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Dodlaw man
(@DodlawM) reported
@beckitumber @virginmedia I was on calll overnight. Got a work call about 1am, still. Same issue at 1:45 so had to get dressed and travel 30 miles to my office. OH said still down at 4am. Gone back into off so no idea what has been happening today. VM says no issues but there are still
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John bradley
(@Jb_radley) reported
@backinyerpram @virginmedia It's not life or death if Internet is working. I understand that it may be important to people but there are bigger issues in the world to worry about. There is no need to be going on like some people are, just relax and have a cup of tea (as long as your kettle don't need data)
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Michael Kennedy
(@Michael03927674) reported
@virginmedia #SeeWhatYouCanDo in order to fix my ******* Internet!!!
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Dooms
(@Dooms_UK) reported
@AngryRoosterGG @virginmedia @macavanagh and these little quick fixes and short periods of stability are probably efforts to avoid that without fixing the problem entirely. Thats why they wont comment on what the issue actually is.
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Grimm
(@lloydtheobald) reported
@virginmedia Unfortunately I have seen a repeat of an earlier issue which is causing you to be unable to provide the service that I pay for. I'll take this opportunity to apologize in advance for the delay in me paying you as it is clear you cannot be bothered to do your job.
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Ann Hepper
(@AnnHepper) reported
@virginmedia Considering the increase you gave made in the charges for broadband this is not good enough the service has been dropping in and out all day
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Naomi Parr
(@Naye1980) reported
@virginmedia You charge me £117 a month for this horrendous service! This goes down almost every night and i’m sick of it! You’ve now turned off your customer services number!!! Disgusting! I will be cancelling as soon as you turn them back on!!!