Virgin Media Outage Report in Kettering, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Kettering come from postal codes NN16 and NN15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kettering, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kettering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 31: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (13%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kettering, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Northampton, Corby and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering |
Internet | |
| Northampton |
Internet | |
| Kettering |
Total Blackout | |
| Corby |
Internet | |
| Northampton |
Internet | |
| Kettering |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kettering, England
Latest outage, problems and issue reports in Kettering and nearby locations:
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Richard Sigsworth
(@RichSigsworth) reported
from
Rushden, England
@SkyUK Now that’s what you call customer service, well done @SkyUK poor service @virginmedia
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χΔΝĿΔΜ
(@xanlam) reported
from
Wellingborough, England
@virginmedia ...Whereas other providers do. .@ThreeUK, for example, lead the way when it comes to roaming. Couple that with not offering existing customers the best deal when it comes to renewing their contract and you’ve just lost a customer.
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🇩️avid 🇲️organ
(@AJobTracker) reported
from
Northamptonshire, England
Virgin Engineer came to our house to adjust our Virgin media signal saying it was 'too high'. It was a bit too technical for me.
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Bob Kool
(@whoknows_bob) reported
from
Northamptonshire, England
@virginmedia is your mobile down. my phone not working!!!!!
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Ollie
(@0lliek1ng) reported
from
Rushden, England
@virginmedia Still not working.
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
@virginmedia Would, but I really don't fancy speaking to someone with zero knowledge about my original issue yet trying to convince me the fault is something I know it isn't!! Or that I've just made the issue up 😂😂
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Darren Carson
(@DarrenCarson68) reported
from
Corby, England
@virginmedia Broadband still down
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
@virginmedia App doesnt work can't connect to my hub 3 even though scanned and entered settings password 3 times!! 🙄
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Ollie
(@0lliek1ng) reported
from
Rushden, England
@virginmedia You’re WiFi is shocking. Instagram doesn’t load and is really slow. 📱
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Rob
(@RobRobbedford) reported
from
Northamptonshire, England
@virginmedia internet screwed, no catchup or on demand service NN4 0SQ. Notified of price increase, you can do one!
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Darren Wood
(@7240Wood) reported
from
Corby, England
@virginmedia Finally answered after 18 minutes. Very long time to wait also have had a fault with my V6 box . Have arranged for a technician to come out and fix it.
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Phil
(@mummbler67) reported
from
Northamptonshire, England
I seem to be having trouble getting Britain's Got Talent on @virginmedia. Oh dear what a shame never mind #BGTFinal #shite
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Elizabeth Coombe
(@Lizcoombe) reported
from
Wellingborough, England
@nerans1 @virginmedia They are on auto pilot. My best one last week. Letter from HMRC dated April 15th asking for a payment (which I had already made, employer mess up ) to be paid by 31/1/2019! Cut me off but found way round it...refuse to say what problem is about!
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Darren Carson
(@DarrenCarson68) reported
from
Corby, England
@virginmedia @Wee_Linz_ I've rang and all it says is a problem in your area, ring back in 30 mins, I had a text from your team at 09:22am saying the service was fixed
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Robert
(@robjmann301) reported
from
Northamptonshire, England
Dear @SkyUK despite buying a booster and following all your advice your internet is still shit so its time to see what @virginmedia have to offer
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Ollie
(@0lliek1ng) reported
from
Rushden, England
@virginmedia You’re WiFi is shocking. Instagram doesn’t load, or is really slow. 📱
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Richard Fisher
(@RichardPFisher) reported
from
Wellingborough, England
Yay @vmbusiness yet another outage. Not impressed at all.
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Helenfaerieart
(@Helenfaerieart) reported
from
Northamptonshire, England
@virginmedia been on phone chatting to operator...trying to cancel bt sport....said he had to go as they having an earthquake!!! That's one way to stop me cancelling
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Michelle Rey
(@JahNiyamen) reported
from
Northamptonshire, England
@virginmedia Grrrrrrr! So frustrating, I've had a new broadband hub for a month or so now because of issues with WiFi and now have spent the best part of my morning sorting WiFi issues, and now still no WiFi...... I've got better things to do. #Annoying
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Dion
(@dplosky) reported
from
Irthlingborough, England
@virginmedia @paul95584796 Not working still for me AGAIN! 2 full days! And. U have the cheek to text saying tarrifs going up!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Robinson
(@Louise_Robbo) reported
@virginmedia 45 minutes without Internet this morning? Had new hub fitted and still experiencing issues. Can only check service status online but you actually have to have an Internet connection to be able to do that!
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BJC
(@theboycowan) reported
@virginmedia can i have some help please im trying to get into my account , not allowing me to reset . Can i have the security qurstion reset please
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Carl
(@carl_warbs) reported
@virginmedia Can you explain to my how I can agree an upgrade with one of your representatives to a greater broadband speed and add TV services, wait in for the installation, nobody attends, call back and be told that nobody knows anything about it?! Appalling service as usual 🤬
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Steve Mellor
(@ssjjsd) reported
@virginmedia Have you not seen any of my Tweets? I spent 1 hour and 40 minutes, spoke to 2 employees who just put me on hold, totally unacceptable, I want a different way to cancel or I will use Ofcom, Twitter, Facebook until someone contacts me and tells me how to cancel my service.
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Lynsey Cooper
(@cooperlynsey1) reported
@virginmedia Do you have an email or someone I can provide details to? Since installing our new Hub 4, we are unable to connect any of our amazon smart devices to the internet & Catch up TV has been down for two weeks.
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Ian
(@88_img) reported
@virginmedia hello, was told I would receive my deadlock letter within 7-10 working days which it has been. Not received letter yet and still getting 10s of disconnects a day - no compensation and unable to effective do our jobs. Can you help? Regards,
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Jonathan Smith
(@jonflyingtiger) reported
@virginmedia Could you also... possibly... fix the problem and install my broadband..!? Or is that too much to ask...!?
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Mike Hobden
(@MikeHobden) reported
from
Worthing, England
@virginmedia I need to speak to someone to confirm cancellation of an installation. I am getting nowhere online as I am not an existing customer. Can you help?
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Christian Harrall-Baker
(@ChristianBaker0) reported
@ItsAndyMack @virginmedia Our road has a WhatsApp chat exclusively to co-ordinate complaints on our Virgin Media service - I feel your pain
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Dlondon
(@dominiclondon) reported
@virginmedia I don’t understand. My question is relatively straightforward. You have said that a fix is underway by approx feb 18. I would like to understand what they are fixing. Local broadband or tv media services.