Virgin Media Outage Report in Kettering, Northamptonshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Kettering come from postal codes NN15 and NN16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kettering, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kettering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Kettering, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Wellingborough, Kettering, Northampton, Corby, Rushden and Sywell.
| City | Problem Type | Report Time |
|---|---|---|
 Wellingborough |
Internet | |
| Kettering |
Internet | |
| Northampton |
||
| Northampton |
||
| Kettering |
Internet | |
| Kettering |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kettering, England
Latest outage, problems and issue reports in Kettering and nearby locations:
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Rob
(@RobRobbedford) reported
from
Northamptonshire, England
@virginmedia internet screwed, no catchup or on demand service NN4 0SQ. Notified of price increase, you can do one!
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
@virginmedia Try telling that to the kids on school holidays!!! Its more ive not had any updates as I requested to keep me up to date! Really poor service, it will be quicker to leave to another provider!
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
Things I have done whilst currently being on hold waiting to speak to @virginmedia (all true) Had a shower Made a cup of Tea Heated up and eaten my dinner Things I plan to do now.... Take a long weekend break Get married.......again Switch to a new supplier.....hang Up!!!!!!
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Robert
(@robjmann301) reported
from
Northamptonshire, England
Dear @SkyUK despite buying a booster and following all your advice your internet is still shit so its time to see what @virginmedia have to offer
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MrNiceGuy
(@gavincrowe) reported
from
Corby, England
@virginmedia your broadband and TV packages are far too expensive for the services received. Yet AGAIN my HBB has gone down is as many days weeks and months. Reliability is terrible and I'm paying £121 and have just been told your putting it up AGAIN in September. Total Joke!
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Bob Kool
(@whoknows_bob) reported
from
Northamptonshire, England
@virginmedia is your mobile down. my phone not working!!!!!
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MelloFox
(@DelanceyUK) reported
from
Northamptonshire, England
@virginmedia I have one phone.. My husband has one phone.. neither of them can receive a call or make a call from most parts of the house. Calls drop if we move away from doors or front window upstairs. I'll try text support.
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Rob
(@RobRobbedford) reported
from
Northamptonshire, England
@virginmedia Hi, yep all done! Switched off, switched on, left for 10 mins during service check, repeated switch off/on! Kind of glad I’ve given you my notice to leave! #junkservice. #carrierpigeonwouldbequicker
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Darren Wood
(@7240Wood) reported
from
Corby, England
@virginmedia Finally answered after 18 minutes. Very long time to wait also have had a fault with my V6 box . Have arranged for a technician to come out and fix it.
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Ollie
(@0lliek1ng) reported
from
Rushden, England
@virginmedia You’re WiFi is shocking. Instagram doesn’t load, or is really slow. 📱
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
Please pull your fingers out @virginmedia no broadband pretty much all day and I'm missing out on @SpursOfficial announcing signings...ok some of that's not true or likely to happen but No service all day is poor and no updates!!! #compensationOffBill
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Phil
(@mummbler67) reported
from
Northamptonshire, England
I seem to be having trouble getting Britain's Got Talent on @virginmedia. Oh dear what a shame never mind #BGTFinal #shite
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Richard Fisher
(@RichardPFisher) reported
from
Wellingborough, England
Yay @vmbusiness yet another outage. Not impressed at all.
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
So broadband is down and has been all yesterday and today so check status shows No known issues, so call @virginmedia only to be told expected fix date is 13th!!!!!! A week in this day and age!!!! Unbelieveable!!! #FinalStraw been a loyal customer but service has been poor lately
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Ollie
(@0lliek1ng) reported
from
Rushden, England
@virginmedia You’re WiFi is shocking. Instagram doesn’t load and is really slow. 📱
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Dion
(@dplosky) reported
from
Irthlingborough, England
@virginmedia @paul95584796 Not working still for me AGAIN! 2 full days! And. U have the cheek to text saying tarrifs going up!
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Michelle Rey
(@JahNiyamen) reported
from
Northamptonshire, England
@virginmedia Grrrrrrr! So frustrating, I've had a new broadband hub for a month or so now because of issues with WiFi and now have spent the best part of my morning sorting WiFi issues, and now still no WiFi...... I've got better things to do. #Annoying
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Kate/Lin
(@GypsyEilid) reported
from
Irthlingborough, England
@virginmedia I was told yesterday in a webchat that the issue is in the area and not with my phone! Apprently in the area I live you are doing enhancements or something which is the cause of the issue!
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Ollie
(@0lliek1ng) reported
from
Rushden, England
@virginmedia Still not working.
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Kate/Lin
(@GypsyEilid) reported
from
Irthlingborough, England
@virginmedia I still have 0 signal and i have rung the number for the customer services and we tried all the restart and trouble shooting and nothing happened they seemed to agree with me with the idea my SIM has been hacked and are sending a new one out.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Justin 🇺🇦
(@J4Y_DEE) reported
@virginmedia Is there any employees or staff that can check? That live in the DA area, although looking at Twitter a few people have had the issue. It’s ONLY happening on BT sport ultimate.
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Tim Osborne
(@Tim_Ozzy72) reported
@virginmedia I’ve been a customer since 1999! Every year your customer service gets worse Spent 1 1/2hrs on the phone today, spoken to like dirt and still no resolution your services cost me £1,300 a year!
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Lak$
(@TheRealLaks) reported
@virginmedia @mattm_82 Really Virgin? This is what you post? This is why I am planning on leaving Virgin. High prices and poor service.
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sam
(@samsamhailey) reported
@virginmedia for the past 5 days I've had 5-6 calls from you per day. When I answer its just heavy breathing and then a hang up. WTF. I just cancelled my service so you are stalking me?
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Daniel stewart
(@Dstewart1993) reported
@virginmedia Bot how do I cancel not messing around
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Rich Grove 🏴 🇪🇺
(@Rich_Grove) reported
Our truly useless Virgin Media broadband is down yet again. Appalling service, they can't keep it running for even 3 days. No doubt more meaningless replies from them in 12 hours when it is working, rather than just making sure to provide a service that doesn't keep failing.
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Daniel stewart
(@Dstewart1993) reported
@virginmedia I tried to order on the live chat in the app and never got to talk to anyone just the b
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Neil Perkins
(@NeilPerkins744) reported
@virginmedia No this was over WhatsApp. No resolution was agreed. I was told someone would contact me and they didn’t bother and closed the complaint. After I brought it to attention on here however someone did try and contact me by phone. When I answered they hung up and haven’t called back.
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Colinlockdown
(@Colin_UK_GB) reported
@virginmedia @Kaampo_4 Your service is an utter joke 48 hours - get real
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Daniel stewart
(@Dstewart1993) reported
@virginmedia is it possible to order Wi-Fi pods without phoning I have 2 spots in the house the connection is terrible