Virgin Media Outage Report in Kettering, Northamptonshire, England
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The latest reports from users having issues in Kettering come from postal codes NN15 and NN16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kettering, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kettering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Kettering, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Northampton, Corby, Wellingborough and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering |
Total Blackout | |
| Kettering |
Internet | |
| Kettering |
Total Blackout | |
| Kettering |
Internet | |
| Northampton |
Total Blackout | |
| Northampton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Kettering, England
Latest outage, problems and issue reports in Kettering and nearby locations:
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Garry Solomon Photography
(@gsolomonphoto) reported
from
Rushden, England
@virginmedia chat service is down, no one to answer technical calls, a website that sends you round and round in circles! Is it at all possible that someone is still working who can solve my broadband issues before I cancel my direct debit?
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Lee McRae
(@leemcrae76) reported
from
Northamptonshire, England
@virginmedia Internet down again in NN5. There is no issue with the equipment or set up. What is the issue locally? Goes down about 8-10 times for 30 mins or so every day. Please can you respond ASAP.
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👸🏻 Queen Wee Linz 👸🏻
(@Wee_Linz_) reported
from
Corby, England
@virginmedia Hi, as a family, all 4 of us are having problems with the mobile network. This has been ongoing for a few weeks and despite assurances that the problem is being fixed, it clearly isn't. This is frustrating and we are not getting the service we're paying for.
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Mark Augustus
(@markaugustus99) reported
from
Wollaston, England
@virginmedia Hi John the broad band issue is still there, could not get through on last night. The internet drops out for no reason and I have to power off my router . Did this more than 5 times yesterday. I have factory reset router and still the same issue.
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Mark Augustus
(@markaugustus99) reported
from
Burton Latimer, England
@virginmedia I have been having broadband issues for over a month. I have been on hold to the call centre for over 45 minutes now trying to get help. Is that normal waiting time?
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Sam Wyatt
(@acton68) reported
from
Market Harborough, England
@virginmedia please please please can someone please contact me. All I want to do is make a formal complaint on service speeds and leave VIrginmedia. I have had online chats that ended with a link to another chat it and phone numbers that end in a link to a chatbot. So angry
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Sam Wyatt
(@acton68) reported
from
Market Harborough, England
@virginmedia Update. I have now spoken to a terribly nice gentleman by the name of Ely. I understand from my call that I am sorted and I’m now a happy customer again. Thank you Ely.
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Richard Paige
(@rickypaige121) reported
from
Corby, England
@virginmedia what the **** is going on in Corby !Your system keeps failing!! Are you going to give us a refund for every day a so called cable uninterrupted system fails ?? Sky is looking much better after the 20th time in 2 years that Virgin has failed !! Not worth recommending
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I keep losing our broadband signal, especially in the evenings 😔have tried resetting etc, but no good. Even have your boosters, but still no good. Help, please!
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia Can't. Your Internet has not worked since Saturday. Tech support not answering #terribleservice
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia can you please confirm that you ask for debit card details to look in to account problems/problems with broadband?
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Garry Solomon Photography
(@gsolomonphoto) reported
from
Rushden, England
@virginmedia My broadband fluctuates, but even when I’m getting above 200mbps WiFi , my Ethernet to the back of the house is 5-10mbps. I’ve done all your tests, but read lots of comments that this is due to the virgin hub. Can you find a solution so I can work from home please!
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Jake
(@JakeReynolds93) reported
from
Northamptonshire, England
@virginmedia Only had to wait 2 hours to finally get through to someone who was able to deal with my issue. Stuart Toms, one of your managers was very helpful & got the various issues resolved...
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The JodFather
(@Paul_W_Young) reported
from
Corby, England
Thankyou @virginmobile for threatening legal action & forcing me to pay £135 for a mobile phone service we thought was cancelled. No calls/data used since March but you insisted. Net result is you’ve lost a loyal @virginmedia customer too. All services cancelled. Good riddance🖕
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Craig West
(@craigwest) reported
from
Northamptonshire, England
@ruskin147 @PippaCrerar @virginmedia Virgin Media outage sounds like an issue with the broadband connection between Virgin and your home. The WiFi coverage within your home should be a quite separate issue? My Plusnet router didn’t give great WiFi coverage so I added TP-Link Deco mesh WiFi and have no issues now.
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K
(@YourRedHead69) reported
from
Corby, England
Nice one.. weekend, lockdown and WFH and @virginmedia goes down. 🙈😠
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Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@virginmedia Rather than an apology, how about a warning text or email stating when my broadband will be down or interrupted? So I can plan ahead, not waste mine and others time and money, and feel like I’m a customer and not a complete idiot for paying for this? I’m finally back online.
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Hilary Scott
(@nosylocaljourno) reported
from
Northamptonshire, England
So unbelievably fed up of @virginmedia broadband that constantly drops out. I pay almost £100 a month for packages that are just useless if the connection goes down. Can't work from home or teach remotely under these conditions.
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Sonia Mathieson
(@Super_Sonic2010) reported
from
Corby, England
@virginmedia Thank you. Virgin are aware, message just says issue identified and working on it. Internet is vital for work, so wondering if a fix is in sight
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Sonia Mathieson
(@Super_Sonic2010) reported
from
Corby, England
@virginmedia I have no doubt you'll be on it. Been quite some time now. Just wondered if there was an end to issues in sight.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nicola Worth
(@nicolaworth) reported
@virginmedia broadband gone off. No outage on service checker. Saying it’s our hub. It went off just as some engineers were leaving the street fixing a problem for a neighbour. Funny that. PR72RJ
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Cathy 🇮🇪☘️🏴 #JohnsonOut60
(@Cathy59) reported
@virginmedia Do you just employ stupid ignorant people
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JJ
(@callmebyyourj) reported
Terrible customer services from @virginmedia scamming us out of an extra month of terrible wifi, you should never use their services. Switching providers immediately.
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Stephen Hampson
(@StephenHampson) reported
@virginmedia No. Just the typical unpredictable service. Shouldn't have to keep unplugging the router. Should I?
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🥶Michael🥶
(@AlsoMiguel) reported
@virginmedia Yes. There are issues in my area, has been for 3 days. Even had an engineer out this morning to check the connection in my home and everything was fine. 🙄
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Sean of Scotland
(@seanraaron) reported
@virginmedia Any ETA on when the Connect app is going to be compatible with Hub4? Seems a bit overdue and I’ve had to purchase a 3rd party extender for my tiny 2-bedroom flat which I never needed to do with Hub3 since the app could tune it.
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Cathy 🇮🇪☘️🏴 #JohnsonOut60
(@Cathy59) reported
@virginmedia I’m glad this is on here for all to see the way you treat your customers, it will let them know what kind of company you are and to steer clear of VIRGIN MEDIA
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Ellie T
(@EllieRose1313) reported
@virginmedia never using virgin media again and would not recommend to anyone unless you love 4mbps wifi and being scammed into paying an extra month!!!
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jacob
(@JM_307) reported
@virginmedia Please read the entire thread. I have already spoken at length with your customer services team. There is nothing more I can say or do. Please just waive the bill or chase the correct person. I am utterly exhausted by this
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Neil Crawford
(@NCWellFit) reported
@virginmedia You’ve had 10’s of messages & complaints from me for nine months now & all you do is this. Why am I not contacted personally by a manager & compensated for your appalling service?? You do nothing still. Just show some respect & sort this. You constantly reply & do nothing.