Virgin Media Outage Report in Kettering, Northamptonshire, England
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The latest reports from users having issues in Kettering come from postal codes NN16, NN15 and NN14.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kettering, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kettering and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Kettering, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Wellingborough, Corby, Kettering and Market Harborough.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Northampton |
Internet | |
| Wellingborough |
Internet | |
| Corby |
Internet | |
| Northampton |
Total Blackout | |
| Northampton |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Kettering, England
Latest outage, problems and issue reports in Kettering and nearby locations:
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Dion
(@dplosky) reported
from
Irthlingborough, England
@virginmedia @paul95584796 Not working still for me AGAIN! 2 full days! And. U have the cheek to text saying tarrifs going up!
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Darren Wood
(@7240Wood) reported
from
Corby, England
@virginmedia Finally answered after 18 minutes. Very long time to wait also have had a fault with my V6 box . Have arranged for a technician to come out and fix it.
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Robert
(@robjmann301) reported
from
Northamptonshire, England
Dear @SkyUK despite buying a booster and following all your advice your internet is still shit so its time to see what @virginmedia have to offer
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Ollie
(@0lliek1ng) reported
from
Rushden, England
@virginmedia You’re WiFi is shocking. Instagram doesn’t load, or is really slow. 📱
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Richard Fisher
(@RichardPFisher) reported
from
Wellingborough, England
Yay @vmbusiness yet another outage. Not impressed at all.
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MelloFox
(@DelanceyUK) reported
from
Northamptonshire, England
@virginmedia I have one phone.. My husband has one phone.. neither of them can receive a call or make a call from most parts of the house. Calls drop if we move away from doors or front window upstairs. I'll try text support.
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Kate/Lin
(@GypsyEilid) reported
from
Irthlingborough, England
@virginmedia I was told yesterday in a webchat that the issue is in the area and not with my phone! Apprently in the area I live you are doing enhancements or something which is the cause of the issue!
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
Please pull your fingers out @virginmedia no broadband pretty much all day and I'm missing out on @SpursOfficial announcing signings...ok some of that's not true or likely to happen but No service all day is poor and no updates!!! #compensationOffBill
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Ollie
(@0lliek1ng) reported
from
Rushden, England
@virginmedia You’re WiFi is shocking. Instagram doesn’t load and is really slow. 📱
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Ollie
(@0lliek1ng) reported
from
Rushden, England
@virginmedia Still not working.
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Kate/Lin
(@GypsyEilid) reported
from
Irthlingborough, England
@virginmedia I still have 0 signal and i have rung the number for the customer services and we tried all the restart and trouble shooting and nothing happened they seemed to agree with me with the idea my SIM has been hacked and are sending a new one out.
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Phil
(@mummbler67) reported
from
Northamptonshire, England
I seem to be having trouble getting Britain's Got Talent on @virginmedia. Oh dear what a shame never mind #BGTFinal #shite
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🇩️avid 🇲️organ
(@AJobTracker) reported
from
Northamptonshire, England
Virgin Engineer came to our house to adjust our Virgin media signal saying it was 'too high'. It was a bit too technical for me.
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Rob
(@RobRobbedford) reported
from
Northamptonshire, England
@virginmedia Hi, yep all done! Switched off, switched on, left for 10 mins during service check, repeated switch off/on! Kind of glad I’ve given you my notice to leave! #junkservice. #carrierpigeonwouldbequicker
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Rob
(@RobRobbedford) reported
from
Northamptonshire, England
@virginmedia internet screwed, no catchup or on demand service NN4 0SQ. Notified of price increase, you can do one!
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MrNiceGuy
(@gavincrowe) reported
from
Corby, England
@virginmedia your broadband and TV packages are far too expensive for the services received. Yet AGAIN my HBB has gone down is as many days weeks and months. Reliability is terrible and I'm paying £121 and have just been told your putting it up AGAIN in September. Total Joke!
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Bob Kool
(@whoknows_bob) reported
from
Northamptonshire, England
@virginmedia is your mobile down. my phone not working!!!!!
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Elizabeth Coombe
(@Lizcoombe) reported
from
Wellingborough, England
@nerans1 @virginmedia They are on auto pilot. My best one last week. Letter from HMRC dated April 15th asking for a payment (which I had already made, employer mess up ) to be paid by 31/1/2019! Cut me off but found way round it...refuse to say what problem is about!
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-=🍋🍋 King_Monkey 🍋🍋=-
(@WhiteHart_Lad) reported
from
Northamptonshire, England
So broadband is down and has been all yesterday and today so check status shows No known issues, so call @virginmedia only to be told expected fix date is 13th!!!!!! A week in this day and age!!!! Unbelieveable!!! #FinalStraw been a loyal customer but service has been poor lately
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Michelle Rey
(@JahNiyamen) reported
from
Northamptonshire, England
@virginmedia Grrrrrrr! So frustrating, I've had a new broadband hub for a month or so now because of issues with WiFi and now have spent the best part of my morning sorting WiFi issues, and now still no WiFi...... I've got better things to do. #Annoying
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Marc J
(@Johnsonator85) reported
from
Stockton-on-Tees, England
@virginmedia It doesn’t matter what day or what time I try to call I get the same problem!
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David Fox
(@davefox) reported
@virginmedia How can i get through to customer retention to cancel when your cust service phone no just says to call back later and hangs up? My service is unusable over past weeks but fault checker says its working and no option to book engineer.
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Vivienne W
(@viviennewatsonz) reported
@virginmedia Have been waiting on the phone for an hour to cancel my contract can you send me an email please. Costs have doubled after 1 year contract 🙄
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Kieran (18Pidge78) Morris
(@ThepidgeNest) reported
@Jake_Hanrahan @virginmedia Customer service are vile and a bunch of liars
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Mtuli
(@manutuli2) reported
@virginmedia you increase price, make false promises and then backtrack. Poorest customer service, keep on HOLD for hours. #virginmedia My official complaint in series of tweets following:
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Matty Ross
(@mattyross_uk) reported
@virginmedia Hey BG, are there any updates today at all? We've had no net whatsoever & the service status page is still showing no known issues. I was hoping for at least some points in the day where we'd be able to connect so I can send large files. Are they going to update the service page?
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Daniel Hill
(@DanielHill21) reported
from
Middlesbrough, England
@virginmedia So why do you not have a chat system? I work in a similar industry and we are able to help our customer through chat, phone, online, social media it’s crazy a company of the size of virgin media can’t accommodate us. Not having a go at you I’m just disappointed in the system
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leighton daintree
(@daintree75) reported
from
Bristol, England
@liveseytowers @virginmedia @SkyUK Thanks I just might as I have never gave them any information. They had my mobile number and email address. So I need to get to the bottom of the problem 🤔
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Andy Reeve
(@AndyKReeve) reported
@virginmedia I upgraded to a new package at the weekend and ordered delivery of new equipment for this Saturday. I've received an email to say there's some details missing and to call the customer service number. Could somebody call me or do this online?
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Mtuli
(@manutuli2) reported
...4 @virginmedia I tried to call your customer services on 02/02/2021 morning around 08:30 hours, and a painful wait of 30 minutes connected me to Mr. Mathews who after 20 minutes of enquiries was not able to help me.