Virgin Media Outage Report in Wollaston, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wollaston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wollaston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 02: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Wollaston, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Bedford, Kettering and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Total Blackout | |
| Northampton |
Internet | |
| Bedford |
Internet | |
| Northampton |
||
| Bedford |
Internet | |
| Bedford |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wollaston, England
Latest outage, problems and issue reports in Wollaston and nearby locations:
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🎃🦇🖤Spooky Sausage Factory🖤🦇🎃
(@factory_sausage) reported
from
Northamptonshire, England
Hi @virginmedia is 02038271376 one of your numbers? Just had a call trying to get me to install an app called Quick Support. She seemed miffed when I wouldn't do it.
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Jamie Nairn
(@covrules) reported
from
Northamptonshire, England
Terrible service by @virginmedia - trying to cancel my mobile contract & get a PAC to transfer my number. I’ve been waiting over a week & today when I got through to someone, after on hold 26mins, got cut off - but they didn’t ring me back! Wonder why I want to leave them?!?! 😡
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Jamie Nairn
(@covrules) reported
from
Northamptonshire, England
@virginmedia I’ve rung and got no where. I’ve tried online and got nowhere. I’ve texted and got nowhere. Just crap customer service.
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Tyler Quantrill
(@TylerQ2001) reported
from
Rushden, England
@virginmedia broadband down? Woke up with it connected but not working at all?
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Jamie Nairn
(@covrules) reported
from
Northamptonshire, England
@virginmedia No - he meant to put me on hold but actually cut me off & never rang me back!
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4k Freelance - 4k UHD - HD Digital Creative Media
(@4KFreelance) reported
from
Northamptonshire, England
@pianobook1 @venustheory Took me 3-4 days to download all of the Decent Sampler packs on the slowest broadband possible from Virgin Media. Basic package. Only packs over 1GB failed network and restarted downloads. Meg are fine to download. Long haul nearly done with it.
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Emma Southernwood
(@Emmiec85) reported
from
Northamptonshire, England
@virginmedia less than a week back with you and the tv and internet keep dropping, yet customer services will monitor the situation rather than help, won’t be staying! Waste of time provider
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Karin & Stanley ☕🍰😷♒
(@TeaforKarin) reported
from
Rushden, England
@virginmedia please can someone help me. My virgin box is telling me I am not authorised to watch BBC2 😠 Why? Had some general works in the area yesterday 19/4 please can someone please rectify this immediately. Thanks
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia at what point do we start seeing reduction on the monthly bill. Paying for a service that is failing for an entire day
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Shirley Ashby
(@Shirley55474252) reported
from
Northamptonshire, England
@virginmedia Limited TV service here Area code 31 in Northampton. Not happy!!Hope you don’t expect full payment on next bill!!!
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Sandeep Takhar
(@sandeeptakhar9) reported
from
Northamptonshire, England
@virginmedia we've lost broadband. Reset the router numerous times but no success. Is there an outage?
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J Δ
(@jamesagraphics) reported
from
Northamptonshire, England
@virginmedia 5 days without broadband after being told the issue will be fixed in 5 hours! SORT it the hell out!!
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Joe Spencer
(@JoeSpen05256454) reported
from
Northamptonshire, England
@virginmedia Been trying since 9am!! All day all I’ve got is the fire starter and rugby players!! Hit ‘login with Virgin Media’ Hit ‘continue’ then welcome to a blank screen! #peterkay #virginmedia #useless
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
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Roy Long
(@Roy_Long) reported
from
Clapham, England
@SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Old, England
@virginmedia @oddfruit Hi we were told 11/1 but texts are suggesting a re boot may help. Will try when I’m there later
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
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Tyler Quantrill
(@TylerQ2001) reported
from
Rushden, England
@virginmedia No known issues in the area, and then the services test doesn’t work either? 😕
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amy hughes 📸
(@amyhughesphoto) reported
from
Raunds, England
@virginmedia are the worst broadband provider in existence. connection dropping in and out for almost 48 hours now.
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Benji
(@Bdayboom) reported
from
Finedon, England
@virginmedia Thanks for the response but can't see any reference to subtitles not working.?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lees
(@CreamQuackered) reported
@virginmedia Hi, yes. The problem was an outage. I'm just a little put out by how often these outages are happening.
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Dave Allcock
(@ukaudiophile) reported
@virginmedia Why do you not simply offer new customer deals to all established customers if you value your customer base? This is being legally enforced against insurance companies, is this what it's going to take to get ISP's to be responsible? Why don't Virgin take the initiative?
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HowDareYou
(@HowDare22555048) reported
@virginmedia Each and every one of you are getting on my last nerve. After "officially making a complaint you useless lot have arranged for an engineer after I have explained over and over again that I DISCOVERED THE TRIP HAZARD after your useless engineer left loose cable
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Fuzzy
(@Fuzzy12194897) reported
@RamboFYI @virginmedia That happens to me all the time they just don’t help and have turned the phone of on me loads as well, their internet is slow af
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Rossco
(@RossCompany) reported
@O2 @virginmedia So it's no coincidence that my signal has been shocking lately 🙃
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Linda Pitt
(@Lindapitt) reported
@virginmedia have had such bad service trying to resolve an issue. Phone consultant put the phone down on me - never had this kind fo service before !!!
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Richard Massara
(@RichardMassara) reported
Hey @virginmedia fourth day in the last three weeks the broadband has been down all day in my area. Really making working from home difficult for me so how about you knock a few days worth off my bill this month seeming as by not doing your job I can’t do mine
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Ruth Coman
(@ruthcoman) reported
@virginmedia @O2 Maybe but what about customer service? We are old, vulnerable and reliant on virgin landline, thus priority rated. Our phone went down 31May. Emergency technician made it worse but promised correction 4June. Fault dept said booking now 17th and can’t bring it forward. Is this ok?
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🇵🇭
(@Cgonzaga15) reported
Why is it every time I need to talk to @virginmedia on the phone all this ****** company does is send a ******* text with a **** link that is of no use. Im not paying £77 a month to get less than half 1/4 of a the internet speed I’m meant to get
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John
(@john5689983881) reported
@virginmedia Ok, I have done so. I was waiting to be put through to the technical support team when the line cut off. Is there a number I can ring them back on directly?