Virgin Media Outage Report in Wollaston, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wollaston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wollaston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wollaston, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Wellingborough, Bedford, Warrington, Kettering and Rushden.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Wi-fi | |
| Wellingborough |
Internet | |
| Bedford |
Wi-fi | |
| Bedford |
Internet | |
| Bedford |
Phone | |
| Bedford |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wollaston, England
Latest outage, problems and issue reports in Wollaston and nearby locations:
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
@virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?
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Su Felce
(@swimmingsu) reported
from
Cardington, England
So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice
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Benji
(@Bdayboom) reported
from
Finedon, England
@virginmedia Thanks for the response but can't see any reference to subtitles not working.?
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🎃🦇🖤Spooky Sausage Factory🖤🦇🎃
(@factory_sausage) reported
from
Northamptonshire, England
Hi @virginmedia is 02038271376 one of your numbers? Just had a call trying to get me to install an app called Quick Support. She seemed miffed when I wouldn't do it.
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
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Chantelle
(@ChantelleEJ) reported
from
Northamptonshire, England
@virginmedia Thank you. It came back on yesterday AM but was out since Thurs PM. It was always flashing green and early Sat after running a test it said it was a network issue. I was luckily not working at home on Fri. It was difficult to find out if it was me or the network for a long time.
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia at what point do we start seeing reduction on the monthly bill. Paying for a service that is failing for an entire day
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Benji
(@Bdayboom) reported
from
Finedon, England
@channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops
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GTT
(@Gturv) reported
from
Bedford, England
In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
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Emma Southernwood
(@Emmiec85) reported
from
Northamptonshire, England
@virginmedia less than a week back with you and the tv and internet keep dropping, yet customer services will monitor the situation rather than help, won’t be staying! Waste of time provider
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Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
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Shirley Ashby
(@Shirley55474252) reported
from
Northamptonshire, England
@virginmedia Limited TV service here Area code 31 in Northampton. Not happy!!Hope you don’t expect full payment on next bill!!!
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
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Stuart Paterson
(@Gordonsalive200) reported
from
Bedford, England
Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?
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Su Felce
(@swimmingsu) reported
from
Cardington, England
@virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...
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Helenfaerieart
(@Helenfaerieart) reported
from
Northamptonshire, England
@virginmedia random phone call from your tech support, issues with my router apparently, but, didn't know my name, address or account number...I guess this is phishing and fake?
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Chantelle
(@ChantelleEJ) reported
from
Northamptonshire, England
@virginmedia Thanks KT. Unfortunately it’s still not working and I have tried the online service checker and the number, it says no faults. Is the internet problem linked to the on demand problem? I’ve been out at work for 12 hours so it’s been like this all day :(
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Sandeep Takhar
(@sandeeptakhar9) reported
from
Northamptonshire, England
@virginmedia we've lost broadband. Reset the router numerous times but no success. Is there an outage?
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erika lesley neale
(@erikalesleyneal) reported
from
Rothwell, England
@virginmedia Hi I was wanting to cancel my order because I have changed my mind
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DDub Being Nice(ish) lol
(@tombola_man) reported
@virginmedia I'm just going with whatever company the previous owner had now, they said they had no issues and it can be turned around in six days. Thank you anyway.
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Ririooo8
(@ririooo8) reported
@virginmedia I’m cancelling my tarif, for a whole year you guys ruined my experience I constantly had problems !!!!! So I ain’t paying this fee. Ripping people off
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Martyn Dews
(@Yorkie71) reported
@sideshowtob @virginmedia There's a BIG difference between upload and download there. What do VM charge for that service?
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be nice to each other
(@Peace4Love121) reported
@virginmedia Absolutely a crap company all round
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Grix
(@dotGrix) reported
@virginmedia Been on one of these deferred whatsapp bullshit chats for 2 days regarding keeping only the Broadband. Put me through to a human, instead of wasting time you useless **** of a company. Quick to take money off new customers, **** all over existing long time ones.
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Megan Marcus
(@megmarcusx) reported
Just had @virginmedia hang up on a customer service call after trying to find out why my order has been suddenly cancelled whilst in transit? Funnily enough my husband had the same issue a while back. Now cannot get back through to another advisor. Please can you assist?
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Lucia
(@LadyLucia05) reported
@virginmedia from your own website "If we haven’t fixed the fault within 48 hours from the end of that day, you will be entitled to £8 credit per day until it’s sorted." so partial service should have something similar £16.80 doesnt even cover the time on todays calls
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Nick Cotton
(@WellyInTheMud) reported
@virginmedia Password… never mind,it says tell me your mothers maiden name and your DOB and we can reset it. I know both of those things and type them in….but it doesn’t match with your data. After slumming through endless FAQs, whilst holding call you’re not answering…I’m here !!
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Eli Davies
(@eldavldn) reported
I am taking to Twitter to note that the @virginmedia customer service is the worst I’ve had in my entire life. Have lost literally hours in the last few weeks trying to get my issues dealt with and have been left without WiFi as a result of their failures.
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Ellie U
(@elrussellini) reported
@virginmedia please can you fix the WiFi in CR4? It's been problematic for days