Virgin Media Outage Report in Wollaston, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wollaston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wollaston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (27%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wollaston, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Rushden, Bedford, Kettering and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
||
| Rushden |
Internet | |
| Bedford |
Internet | |
| Northampton |
TV | |
| Bedford |
Internet | |
| Bedford |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Wollaston, England
Latest outage, problems and issue reports in Wollaston and nearby locations:
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Richard Fisher
(@RichardPFisher) reported
from
Wellingborough, England
@vmbusiness seriously looking to switch to another broadband supplier, your service is getting unreliable.
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Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph @Telegraph Should make interesting reading for me but based on the astonishingly poor and rude service I have received this year I don't believe the culture is the company to even want to change this view or service being offered....
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James Jackaman
(@jacko_1989) reported
from
Northamptonshire, England
When @virginmedia answer your call just before 9pm then tell you their system gets ‘shut off’ at 9pm so Aapparently now I have to wait for the computer to restart.. 🤔🙄 Then they just hang up. Same old customer service 🙄
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Dion
(@dplosky) reported
from
Irthlingborough, England
@virginmedia NN9 5QP is my postcode. No one seems to know why it’s not working
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Music In Bedford
(@MusicInBedford) reported
from
Bedford, England
@MinarchistUk @virginmedia @sky @gmcuk @Scott1984FP As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else,Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Being Able To Spell, Big Deal :/ I'm Not Here To Entertain You Either :/ You Know Where Mute & Block Is :)
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Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@virginmedia Well Done @virginmedia you have hit all time low customer service standards in my eyes. I presume my call was in relation to my compliant but after no introduction to the call Im unsure. In short, point blank refused to call back at a time I wasnt eating my dinner and hung up!!😡
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Hilary Scott
(@nosylocaljourno) reported
from
Northamptonshire, England
Update: Pretty p*ssed off on a Friday, after a crappy week, that @virginmedia, who said broadband and TV would be fixed by 5.45, then 9.45, now saying 10am tomorrow. Don't send me best wishes, just sodding fix it. #noTV, #noWifi #moneyfornothing
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia still waiting for a call or response to my issue
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Glenn Macandrew
(@GMac1985) reported
from
Northamptonshire, England
@Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph Couldn't be more accurate to the current levels of service (using this word loosely) I have been receiving!
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Sam Cook
(@SamCook1980) reported
from
Northamptonshire, England
@virginmedia Help please After 30 mins on the phone to a call centre ive got nowhere
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Music In Bedford
(@MusicInBedford) reported
from
Bedford, England
@MinarchistUk @virginmedia @sky @gmcuk Its Just Called Projection :/ Not Psychological Projection :/ I @Scott1984FP , Don't Need To Project, As I've Never Hidden My #MentalHealth Illnesses To Myself Or Anyone Else, Unlike Yourself @MinarchistUk :/ My Spelling & Grammar Doesn't Effect My Points & Its Bad Due Not Bei
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𝘼𝙙𝙖𝙢🐰
(@acmtix) reported
from
Wellingborough, England
@virginmedia @angelus1755 Basically like it or lump it. That's customer service for you...
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Phil Reynolds
(@furnituretester) reported
from
Bedford, England
@virginmedia over 13 mins in waiting for you to answer a call you directed me too as WiFi is not working. Sort it out please this is unacceptable
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Ben jelley
(@Benjel85) reported
from
Northamptonshire, England
@virginmedia @primevideosport absolute garbage service from this crap amazon video.... trying to watch the football and the internet has gone off 🤬
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Kevin
(@biffa50) reported
from
Northamptonshire, England
@virginmedia All I wanted was broadband but they kept telling me different stories that I did not know what they was saying I have never had broadband with virgin so now I am with sky they just helped me and not lecture so now my neighbours have not got virgin in protest
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia I had an error code on my box so you delivered a new one with no new remote , I activated the box followed the instructions and it will not complete the set up so no services can be used on that box called for tech help which he wasn’t able to resolve . No engineer still
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Chris Walker
(@chris87uk) reported
from
Wootton, England
@virginmedia internet connection has been so shoddy last 24 hours! Customer service says nothing wrong , amount of resets and hearing Alexa and google home saying no connection suggest otherwise
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Richard Fisher
(@RichardPFisher) reported
from
Wellingborough, England
.@vmbusiness another outage in the middle of the day, only another 3 hours to wait while they fix the fault already be an hour🤬😡
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia Customer service worst ever
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emmylou14
(@eldonnell7319) reported
from
Bedford, England
@virginmedia 7hours on a phone call to get 1 engineer to visit is beyond a joke your call centre have issues with not taking any notes or saying anything that is not on a script
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Dunne
(@patrickedunne) reported
@virginmedia I am sorry but don't have time for any more comms today am using mobile hotspot and will see if it your service is working at end of today.
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David
(@DavidLFCid) reported
@virginmedia Now a complaint that has been referred and not actioned. Case dissatisfaction disgusting given that been a customer for ten years wanting to stay with you. Obviously don’t want loyal customers #badcustomerservice
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jstodd25
(@jstodd25) reported
@virginmedia my internet connection is very intermittant & very unstable stopping me from working. I am supposedt to get min 181mbps but when connect i barely get anything most of the time at best its still below 100mbps. Can you get an engineer out to investigate?
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Anthony Loman
(@loucanova15) reported
@virginmedia Disgusting service, Virgin Media are liars, they don’t care, one false promise after another. Look through your records of what has happened, that is if you have even bothered to record the events and contact me
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Andyboldboy
(@Andyboldboy) reported
@virginmedia Yes happens both wired and wireless, service says there is no issues in my area, happens around same time as well, very odd
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(@Lvgrn_) reported
@virginmedia Service status page says there is no issue.
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Tom 🎮
(@TMG_1991) reported
@virginmedia is a joke. They can't offer me a new customer deal (saving me £16 a month) but I can cancel my three year contract, and my housemate set up a new account to get a better price 🙃 what's the point?
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Rosco
(@Rosco31166603) reported
@virginmedia Yes, I’ve put in the postcode and it says that there is no issues. I have tried rebooting multiple times aswell.
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Anthony Loman
(@loucanova15) reported
@virginmedia promise after promise that I will be contacted and that someone will return to fix a problem and finish a job that was started on Monday but nothing, no call, no return of an engineer, nothing. DISGUSTING AND INFURIATING. Virgin Media don’t care about customers
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charlie
(@Worsley_Chap) reported
@virginmedia Wait 28 days you said, guess what? I received a letter telling me my complaint has been closed, no explanation, nothing. Truly have the worst customer care department going. #poorcustomerservice