Virgin Media Outage Report in Wollaston, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wollaston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wollaston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Wollaston, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Rushden, Bedford, Northampton and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering |
Internet | |
| Kettering |
Internet | |
| Kettering |
Total Blackout | |
| Kettering |
Internet | |
| Rushden |
Total Blackout | |
| Bedford |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wollaston, England
Latest outage, problems and issue reports in Wollaston and nearby locations:
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erika lesley neale
(@erikalesleyneal) reported
from
Rothwell, England
@virginmedia Hi I was wanting to cancel my order because I have changed my mind
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Trushār Patel
(@trushar108) reported
from
Wellingborough, England
@Virgin @virginmedia @richardbranson Dear Virgin Media, unlawful pretending fraudulent callers keep ringing us about a nonsense router signal issue and hacked IP network? Can you please implement preventative measures to protect vulnerable community members living in the UK. Thx
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
@virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?
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Helenfaerieart
(@Helenfaerieart) reported
from
Northamptonshire, England
@virginmedia random phone call from your tech support, issues with my router apparently, but, didn't know my name, address or account number...I guess this is phishing and fake?
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Benji
(@Bdayboom) reported
from
Finedon, England
@virginmedia Thanks for the response but can't see any reference to subtitles not working.?
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia at what point do we start seeing reduction on the monthly bill. Paying for a service that is failing for an entire day
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Stuart Paterson
(@Gordonsalive200) reported
from
Bedford, England
Are there any other UK @skytv customers having trouble with Sky Q boxes over a #virginmedia broadband connection?
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Justine
(@Just_Woodbridge) reported
from
Wellingborough, England
@virginmedia I thought my issue was resolved yesterday, but today I’ve had an email saying something different. I text the number again, at 11.28am, the bot replied but nothing since then?!
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Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
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Benji
(@Bdayboom) reported
from
Finedon, England
@channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops
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Ollie Toogood
(@OllieToogood) reported
from
Northamptonshire, England
@virginmedia why is it impossible to speak with anyone who can help? I keep wasting hours of my time on hold to no avail
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Chantelle
(@ChantelleEJ) reported
from
Northamptonshire, England
@virginmedia Thanks KT. Unfortunately it’s still not working and I have tried the online service checker and the number, it says no faults. Is the internet problem linked to the on demand problem? I’ve been out at work for 12 hours so it’s been like this all day :(
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Rob Anderson #TipToeingOutOfHibernation
(@Tech_Analyst_UK) reported
from
Bedford, England
2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
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Su Felce
(@swimmingsu) reported
from
Cardington, England
So frustrated with @virginmedia spend over an hour on hold only to be cut off by their customer service rep #whatcustomerservice #frustrated #zerocustomerservice
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Emma Southernwood
(@Emmiec85) reported
from
Northamptonshire, England
@virginmedia less than a week back with you and the tv and internet keep dropping, yet customer services will monitor the situation rather than help, won’t be staying! Waste of time provider
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Su Felce
(@swimmingsu) reported
from
Cardington, England
@virginmedia 1/2 been on the phone for over an hour on hold waiting for customer service - finally get through and the customer service rep cuts me off before I even say what I want...
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Shirley Ashby
(@Shirley55474252) reported
from
Northamptonshire, England
@virginmedia Limited TV service here Area code 31 in Northampton. Not happy!!Hope you don’t expect full payment on next bill!!!
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🎃🦇🖤Spooky Sausage Factory🖤🦇🎃
(@factory_sausage) reported
from
Northamptonshire, England
Hi @virginmedia is 02038271376 one of your numbers? Just had a call trying to get me to install an app called Quick Support. She seemed miffed when I wouldn't do it.
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Chantelle
(@ChantelleEJ) reported
from
Northamptonshire, England
@virginmedia Thank you. It came back on yesterday AM but was out since Thurs PM. It was always flashing green and early Sat after running a test it said it was a network issue. I was luckily not working at home on Fri. It was difficult to find out if it was me or the network for a long time.
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GTT
(@Gturv) reported
from
Bedford, England
In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tas Kyprianou
(@taskyprianou) reported
@virginmedia No issues with tv prior to new v6 box. Nothing but problems since.
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Gergely Kovacs
(@AnonymousGergo) reported
Hi @virginmedia ! Internet is down since 7AM in TW8, your login page is also unavailable. Suggestion: could you please have a service status page to publish incidents so customers can easily track uptime and get updates?
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Andrew Derricott
(@AndyDerricott) reported
@virginmedia I have run speed tests on a windows laptop a Mac desktop an iPhone and an iPad on WiFi and all are poor signal
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Ozzy
(@karohemd) reported
@virginmedia All films on Sky Cinema on demand. You know about this issue. I found a post on your forum from two years ago where you claim that subtitles would be provided "soon".
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helen warmington
(@helenwarmington) reported
@virginmedia My dads service has been off since Thursday he has no phone, Internet or TV. Roadworks outside presumably something to do with it. Cannot get through on phone lines. Lives in HD5 area of Huddersfield
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esha
(@twilightzombie) reported
@urbemangel @rogerssthis ah i feel bad for you. i’m on virgin media which is normally good but recently it’s been poo
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Andrew Derricott
(@AndyDerricott) reported
@virginmedia No still really bad signal and speed. Tool@over an hr bit managed to speak to someone and have a technician coming tomorrow. Wasn’t impressed on the phone as they made out this is the level of service we’ll get. Not happy
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jp
(@jeanpauljh) reported
@virginmedia “I see, apologies” is typical of the staggering insincerity your company shows to its customers. It does nothing to remedy the fact that I’ve been 12 weeks without internet service at my residence.
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Natalie👑
(@natalierae_xo) reported
@virginmedia so because your website is down I cannot create an account after just joining. All I've had is issues when joining you, wish we never bothered...
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Bert Koorengevel
(@BertKoor) reported
@monkchips @virginmedia Consider voting with your wallet then. Bye bye customer loyality.