Virgin Media Outage Report in Wollaston, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wollaston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wollaston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wollaston, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Northampton, Bedford, Rushden and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering |
Total Blackout | |
| Kettering |
Internet | |
| Northampton |
Internet | |
| Kettering |
Internet | |
| Kettering |
Internet | |
| Northampton |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wollaston, England
Latest outage, problems and issue reports in Wollaston and nearby locations:
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Jamie Nairn
(@covrules) reported
from
Northamptonshire, England
@virginmedia No - he meant to put me on hold but actually cut me off & never rang me back!
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Benji
(@Bdayboom) reported
from
Finedon, England
@channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops
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Tyler Quantrill
(@TylerQ2001) reported
from
Rushden, England
@virginmedia No known issues in the area, and then the services test doesn’t work either? 😕
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Emma Southernwood
(@Emmiec85) reported
from
Northamptonshire, England
@virginmedia less than a week back with you and the tv and internet keep dropping, yet customer services will monitor the situation rather than help, won’t be staying! Waste of time provider
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Benji
(@Bdayboom) reported
from
Finedon, England
@virginmedia Thanks for the response but can't see any reference to subtitles not working.?
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia at what point do we start seeing reduction on the monthly bill. Paying for a service that is failing for an entire day
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Sandeep Takhar
(@sandeeptakhar9) reported
from
Northamptonshire, England
@virginmedia we've lost broadband. Reset the router numerous times but no success. Is there an outage?
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
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Karin & Stanley ☕🍰😷♒
(@TeaforKarin) reported
from
Rushden, England
@virginmedia please can someone help me. My virgin box is telling me I am not authorised to watch BBC2 😠 Why? Had some general works in the area yesterday 19/4 please can someone please rectify this immediately. Thanks
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J Δ
(@jamesagraphics) reported
from
Northamptonshire, England
@virginmedia 5 days without broadband after being told the issue will be fixed in 5 hours! SORT it the hell out!!
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
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Jamie Nairn
(@covrules) reported
from
Northamptonshire, England
@virginmedia I’ve rung and got no where. I’ve tried online and got nowhere. I’ve texted and got nowhere. Just crap customer service.
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Old, England
@virginmedia @oddfruit Hi we were told 11/1 but texts are suggesting a re boot may help. Will try when I’m there later
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🎃🦇🖤Spooky Sausage Factory🖤🦇🎃
(@factory_sausage) reported
from
Northamptonshire, England
Hi @virginmedia is 02038271376 one of your numbers? Just had a call trying to get me to install an app called Quick Support. She seemed miffed when I wouldn't do it.
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Jamie Nairn
(@covrules) reported
from
Northamptonshire, England
Terrible service by @virginmedia - trying to cancel my mobile contract & get a PAC to transfer my number. I’ve been waiting over a week & today when I got through to someone, after on hold 26mins, got cut off - but they didn’t ring me back! Wonder why I want to leave them?!?! 😡
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Tyler Quantrill
(@TylerQ2001) reported
from
Rushden, England
@virginmedia broadband down? Woke up with it connected but not working at all?
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4k Freelance - 4k UHD - HD Digital Creative Media
(@4KFreelance) reported
from
Northamptonshire, England
@pianobook1 @venustheory Took me 3-4 days to download all of the Decent Sampler packs on the slowest broadband possible from Virgin Media. Basic package. Only packs over 1GB failed network and restarted downloads. Meg are fine to download. Long haul nearly done with it.
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GTT
(@Gturv) reported
from
Bedford, England
In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
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Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
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Shirley Ashby
(@Shirley55474252) reported
from
Northamptonshire, England
@virginmedia Limited TV service here Area code 31 in Northampton. Not happy!!Hope you don’t expect full payment on next bill!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sparkle
(@Myplaceagain) reported
@virginmedia Hi. Im having problems with my landline. I dont have a dialling tone, there is a background noise there instead. Ive gone online and had it checked but no faults come up at all.
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Juliette Cannock 🏴🇺🇦
(@Oojoodeboo) reported
@virginmedia I have been whatsapping with you customer service team since 0946 this morning and am getting pretty frustrated. I just want my account cancelled without having to pay you £77. It's not difficult!
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Alaina Connelly
(@alainabelle) reported
@virginmedia I suggest you read all notes and listen to all calls on the account also, please be reminded that if our services are not cancel and 69.99 refunded we will take this complaint to the ombudsman (which I believe you’ll be charged for) I know my rights as a consumer, mis sold from u
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Big Deano
(@I_Big_Deano_I) reported
@virginmedia Yes, wired and wireless. Lights on router say its connected but no internet in house. In this case the service checker is incorrect as im seeing many others on here with same issue and the checker isnt showing for them either.
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Wiola
(@Wiola62739937) reported
@virginmedia Dear team, it's been now 12th day of no broadband in Acton London and no information when this will be fixed. Can you at least give us timescale so I can plan for temporary solution?!
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E10 Mess
(@E10__mess) reported
@virginmedia Yes, he took the contract out when he was alive so we done the decent thing to inform you but we get told we’re stuck in this despite the circumstances due to stupid T&C’s unless we put up £300 which we’ve not got when grieving! #pounceonthevulnerable #nocompassion
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k_s
(@Kend_92) reported
@virginmedia absolute worst customer service in the world. Is there a way to cancel my contract online as trying to get through on your phone lines is near upon impossible.
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E10 Mess
(@E10__mess) reported
@virginmedia Yes we changed the account over but have decided that the service is poor as we got an invoice charging more than our contract payment so I had to call to correct it! Should have a cooling off period for these types of circumstances, I didn’t expect my dad to pass away suddenly!
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Leo
(@Leo89826702) reported
@virginmedia I've been told that a deadlock has been sent out because O2 cannot guarantee a fix. 02 Cell Tower 61288078 CELL ID
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siddhartha b
(@sidmah342t) reported
@virginmedia @virginmedia I have been in touch with customer service since morning and was trying to tell them my Superhub is not working so an engineer can be booked for tomorrow. After a whole day wasted, an engineer is booked on Wednesday and that too I'm told it is not a morning slot.