Virgin Media Outage Report in Wilby, Northamptonshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wilby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 26: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wilby, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Kettering, Wellingborough, Bedford, Rushden and Sywell.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Internet | |
| Kettering |
Internet | |
| Wellingborough |
Internet | |
| Kettering |
Internet | |
| Bedford |
Total Blackout | |
| Northampton |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wilby, England
Latest outage, problems and issue reports in Wilby and nearby locations:
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Karin & Stanley ☕🍰😷♒
(@TeaforKarin) reported
from
Rushden, England
@virginmedia please can someone help me. My virgin box is telling me I am not authorised to watch BBC2 😠 Why? Had some general works in the area yesterday 19/4 please can someone please rectify this immediately. Thanks
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .
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Benji
(@Bdayboom) reported
from
Finedon, England
@channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops
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Tyler Quantrill
(@TylerQ2001) reported
from
Rushden, England
@virginmedia broadband down? Woke up with it connected but not working at all?
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Jamie Nairn
(@covrules) reported
from
Northamptonshire, England
@virginmedia No - he meant to put me on hold but actually cut me off & never rang me back!
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DREAMVIEW ESTATES
(@MurrayAlanLee) reported
from
Old, England
@virginmedia @oddfruit Hi we were told 11/1 but texts are suggesting a re boot may help. Will try when I’m there later
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russ sanders
(@russsanders2) reported
from
Northamptonshire, England
@virginmedia at what point do we start seeing reduction on the monthly bill. Paying for a service that is failing for an entire day
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Jamie Nairn
(@covrules) reported
from
Northamptonshire, England
@virginmedia I’ve rung and got no where. I’ve tried online and got nowhere. I’ve texted and got nowhere. Just crap customer service.
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Tyler Quantrill
(@TylerQ2001) reported
from
Rushden, England
@virginmedia No known issues in the area, and then the services test doesn’t work either? 😕
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Sandeep Takhar
(@sandeeptakhar9) reported
from
Northamptonshire, England
@virginmedia we've lost broadband. Reset the router numerous times but no success. Is there an outage?
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Shirley Ashby
(@Shirley55474252) reported
from
Northamptonshire, England
@virginmedia Limited TV service here Area code 31 in Northampton. Not happy!!Hope you don’t expect full payment on next bill!!!
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🎃🦇🖤Spooky Sausage Factory🖤🦇🎃
(@factory_sausage) reported
from
Northamptonshire, England
Hi @virginmedia is 02038271376 one of your numbers? Just had a call trying to get me to install an app called Quick Support. She seemed miffed when I wouldn't do it.
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Nancy Paladina
(@NPaladina) reported
from
Bedford, England
@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
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4k Freelance - 4k UHD - HD Digital Creative Media
(@4KFreelance) reported
from
Northamptonshire, England
@pianobook1 @venustheory Took me 3-4 days to download all of the Decent Sampler packs on the slowest broadband possible from Virgin Media. Basic package. Only packs over 1GB failed network and restarted downloads. Meg are fine to download. Long haul nearly done with it.
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J Δ
(@jamesagraphics) reported
from
Northamptonshire, England
@virginmedia 5 days without broadband after being told the issue will be fixed in 5 hours! SORT it the hell out!!
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Jamie Nairn
(@covrules) reported
from
Northamptonshire, England
Terrible service by @virginmedia - trying to cancel my mobile contract & get a PAC to transfer my number. I’ve been waiting over a week & today when I got through to someone, after on hold 26mins, got cut off - but they didn’t ring me back! Wonder why I want to leave them?!?! 😡
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Emma Southernwood
(@Emmiec85) reported
from
Northamptonshire, England
@virginmedia less than a week back with you and the tv and internet keep dropping, yet customer services will monitor the situation rather than help, won’t be staying! Waste of time provider
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GTT
(@Gturv) reported
from
Bedford, England
In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
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Benji
(@Bdayboom) reported
from
Finedon, England
@virginmedia Thanks for the response but can't see any reference to subtitles not working.?
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_xshanmt8
(@_xshanmt8) reported
from
Bedford, England
@JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rhys
(@lDystopias) reported
@virginmedia that it's been delayed yet another day despite the fact it's been sitting in the depot down the road all day
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Rob
(@RPW82) reported
@virginmedia I have a rolling appointment that moves every day but nothing changes and none of your agents can actually tell me what’s going on let alone when it’s going to be resolved. Lots of platitudes, apologies and occasional bullshit but no actual help or ability to escalate
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Devil'sDelight
(@LottieDelight) reported
@virginmedia Hey could you text your customers for issues in the area next time? Thanks for the worst and most stressful day ever.
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Leilah Boyce
(@inawemrsb) reported
@virginmedia I’m committed to getting something done about how awful your company is. Everyone on here is in the same boat. Wifi dropping out and not being consistent! It doesn’t take a genius to see there is a problem, and yet you clearly are lacking connecting
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Mace 🧨
(@halo_god_) reported
@virginmedia are legit the worst Internet provider. I'm supposed to be getting 1 gig download but getting 35 mbps on all devices wireless and wired. Restarting the router didn't do anything.
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Andy
(@pboroandy) reported
@virginmedia after 5 hours waiting to get through to cancellations they are now closed. Why is it so hard to cancel services or speak to someone ? #tryagaintomorrow
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𝐿 #FSGIN
(@__PARTYNEXTDOOR) reported
@virginmedia why’s my wifi down
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Leilah Boyce
(@inawemrsb) reported
@NicolaLatham8 @virginmedia I’m having the same problem! They are not members of the ombudsman. I’m contacting my MP they are total Charletons taking money not providing a service
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Dawn W
(@Wifeyatlast) reported
@virginmedia Apparently we had a "chat" today..re a complaint that's been resolved This is news to me? Only thing I'm waiting for is being disconnected at end of the month..
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danielle richards
(@ms_arsenal1988) reported
@virginmedia is there someone in power I can send a video of my internet experience to?I’ve set up my new Wi-Fi booster replacement and the internet is terrible like before the internet is very very slow taken 20 minutes to upload one video and nobody in my home is using internet