Virgin Media Outage Report in Wilby, Northamptonshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wilby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (27%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wilby, Northamptonshire, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Rushden, Bedford, Kettering, Wellingborough and Towcester.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
||
| Rushden |
Internet | |
| Bedford |
Internet | |
| Northampton |
TV | |
| Bedford |
Internet | |
| Bedford |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wilby, England
Latest outage, problems and issue reports in Wilby and nearby locations:
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TRENTTT🤩
(@Aqeeb97) reported
from
Bedford, England
Just about to complete an important work task and Virgin Media goes down🙃
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Clare Elsby
(@elsby_clare) reported
from
Northamptonshire, England
@virginmedia my partner is main carer for his 86 year old dad & lives with him in lockdown. They have not had telly since Friday evening DVR serious problem. His dad relies on the telly. They have tried to phone you and go online, but no help. PLEASE SORT!
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Mick Rooksby 🔰🎯🎯 🔰
(@MickRooksby) reported
from
Rushden, England
@virginmedia my wife @sj_rooksby has been ringing u this morning first time for 30+ mins and someone hung up and then again for 56mins before being hung up on again she only wants to add cinema and Disney plus one well and truly pissed off customer
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edan
(@_edan) reported
from
Northamptonshire, England
@virginmedia Suck your mum. You are shit. Cancelled my contract in feb. Still billing me.
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Mick Rooksby 🔰🎯🎯 🔰
(@MickRooksby) reported
from
Rushden, England
@virginmedia Fed up of being ignored in tweets and text service and even when we spend hours a day ringing just to get cut off!! We will stop paying if this carries on !!!
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Simon
(@xBarnseyyy) reported
from
Northamptonshire, England
Virgin media down again 🙃
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Ismadder
(@Ian_Loveshack) reported
from
Northamptonshire, England
@virginmedia You are ignoring my problem and have not communicated with me. Have left me with £3 in my bank account it’s disgusting
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Russell Leak
(@RussellLeak) reported
from
Northamptonshire, England
@virginmedia once again the service is down. Worst ISP I have every had #worstisp
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Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@mcintyrejack @iRacing @virginmedia Haven’t tried a router, with all the convo with VM about this potentially being fixed soon and me not wanting to blow money on one. Plus the issue seems to come and go so I’m not sure if it would be a constant issue with a router or not.
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Antony Styles
(@AntonyStyles5) reported
from
Bedford, England
@virginmedia Tried the number it just sends me onto the bit I’ve read a dozen times already test speed& reboot.Which I’ve done already.I phone & that sends me down the same route.Perhaps time to look for a new broadband provider.I know times are difficult but I just need to speak to someone
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Ismadder
(@Ian_Loveshack) reported
from
Northamptonshire, England
@virginmedia @ofcom, virgin media have Unauthorised taken £280 from a disabled customers bank account, me, when a payment of £159 was already paid to them. The bill should have been £120. Please help this is mentally distressing
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Mike Epps 🇬🇧🇳🇿
(@EppsRacer) reported
from
Northamptonshire, England
@JoshPainter1998 @virginmedia Yeah, I’ve had intermittent packet loss / instability issues for weeks now. Affects my esports gaming which is on live television, great advert for them. Have had five deadlines now for when their loca work will be finished and problems sorted. Literally baffled.
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Chris Davis
(@spurs6720) reported
from
Wellingborough, England
@virginmedia Service is fine , pissed off they took £132 this week though when obviously no sport to view
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james nightingale
(@nightingalerb) reported
from
Irchester, England
@virginmedia Can’t even open the outages page... (using mobile network)
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Garry Solomon
(@gsolomonphoto) reported
from
Rushden, England
@virginmedia on a 200mbps download package and I’m averaging 9mbps this morning! I understand there might be heavier traffic at the moment, but we can’t do any work from home with such poor service!! #stayconnected I would if I could!!
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Stephen Szmidt
(@sszmidt199) reported
from
Northamptonshire, England
@RogerProtzBeer @virginmedia This is totally unacceptable. When resolved ask for compensation for loss of service, inconvenience & your time. Keep records. Raise an official complaint following their process. If unhappy with their response complain to CISA, their ombudsman. Consider switching. Good luck!
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james
(@savagej84) reported
from
Rushden, England
Give up with @virginmedia phone uo yesterday to pay after getting disconnected,they phone back 20:10 to take payment and say service be back on in 24 hours Cos of the corona .phone back at 6:30pm today to say still not back on and they argue payment wasn’t made even thou money
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Chiedozie Hez
(@Unchain_Warrior) reported
from
Northamptonshire, England
@virginmedia our broadband have given us all sorts of problems although your system says all is fine for the past one month. Please help!
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Clare grennan
(@Clare55A) reported
from
Bedford, England
@Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years
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edan
(@_edan) reported
from
Northamptonshire, England
@virginmedia This is part of my point, you’re not helpful unless I responded you would not have told me about the text service you dumb ****.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Patrick Dunne
(@patrickedunne) reported
@virginmedia I am sorry but don't have time for any more comms today am using mobile hotspot and will see if it your service is working at end of today.
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David
(@DavidLFCid) reported
@virginmedia Now a complaint that has been referred and not actioned. Case dissatisfaction disgusting given that been a customer for ten years wanting to stay with you. Obviously don’t want loyal customers #badcustomerservice
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jstodd25
(@jstodd25) reported
@virginmedia my internet connection is very intermittant & very unstable stopping me from working. I am supposedt to get min 181mbps but when connect i barely get anything most of the time at best its still below 100mbps. Can you get an engineer out to investigate?
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Anthony Loman
(@loucanova15) reported
@virginmedia Disgusting service, Virgin Media are liars, they don’t care, one false promise after another. Look through your records of what has happened, that is if you have even bothered to record the events and contact me
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Andyboldboy
(@Andyboldboy) reported
@virginmedia Yes happens both wired and wireless, service says there is no issues in my area, happens around same time as well, very odd
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(@Lvgrn_) reported
@virginmedia Service status page says there is no issue.
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Tom 🎮
(@TMG_1991) reported
@virginmedia is a joke. They can't offer me a new customer deal (saving me £16 a month) but I can cancel my three year contract, and my housemate set up a new account to get a better price 🙃 what's the point?
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Rosco
(@Rosco31166603) reported
@virginmedia Yes, I’ve put in the postcode and it says that there is no issues. I have tried rebooting multiple times aswell.
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Anthony Loman
(@loucanova15) reported
@virginmedia promise after promise that I will be contacted and that someone will return to fix a problem and finish a job that was started on Monday but nothing, no call, no return of an engineer, nothing. DISGUSTING AND INFURIATING. Virgin Media don’t care about customers
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charlie
(@Worsley_Chap) reported
@virginmedia Wait 28 days you said, guess what? I received a letter telling me my complaint has been closed, no explanation, nothing. Truly have the worst customer care department going. #poorcustomerservice