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Virgin Media

Virgin Media outages and service status in Wilby, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Wilby, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and E-mail.
  • The most recent signal from this area was received Aug 7, 5:13 AM GMT+1.
  • 59% Internet (59%)
  • 23% Wi-fi (23%)
  • 14% E-mail (14%)
  • 5% Total Blackout (5%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wilby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 12: Problems at Virgin Media

Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wilby, England

The most recent Virgin Media outage reports came from the following cities: Bedford, Northampton, Wellingborough, Kettering, and Irthlingborough.

CityProblem TypeReport Time
Bedford Internet 5 days ago
Northampton E-mail 5 days ago
Wellingborough Internet 7 days ago
Bedford Internet 8 days ago
Northampton Wi-fi 11 days ago
Northampton Internet 12 days ago

Nearby cities with recent reports

Bedford

1 recent signals

5 days ago
Northampton

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wilby, England

Latest outage, problems and issue reports in Wilby and nearby locations:

  • RonSydenham
    Ron Sydenham (@RonSydenham) reported from Raunds, England

    @virginmedia So are you saying you’re not aware of any problems from London up to the midlands. Seems I’m the one to do all the checking for you. You know there’s a problem,explain it diagnose it and fix it,you’d have no problem chasing a missed payment.

  • WhiteShadowCos
    George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England

    @virginmedia any help. I raised this on the app but not response/its been cleared any help

  • EppsRacer
    Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England

    @virginmedia On your website the only way to verify if those details are correct is by “contacting our Customer Care team”, which is hours of waiting and often only to get cut off before I talk to someone. You guys are literally unbelievable.

  • covrules
    Jamie Nairn (@covrules) reported from Northamptonshire, England

    Terrible service by @virginmedia - trying to cancel my mobile contract & get a PAC to transfer my number. I’ve been waiting over a week & today when I got through to someone, after on hold 26mins, got cut off - but they didn’t ring me back! Wonder why I want to leave them?!?! 😡

  • Shirley55474252
    Shirley Ashby (@Shirley55474252) reported from Northamptonshire, England

    @virginmedia Limited TV service here Area code 31 in Northampton. Not happy!!Hope you don’t expect full payment on next bill!!!

  • TMITV19
    Let's get back to normal #KBF (@TMITV19) reported from Bedford, England

    @virginmedia Eventually I looked at my phone and saw that they'd replied after 3 hours. I saw it half an hour later and replied but they then weren't talking to me. The next day I called up and got through after 3 minutes. Using covid as an excuse for poor service is awful.

  • simoneperrin123
    Simone Perrin (@simoneperrin123) reported from Wellingborough, England

    @VirginMediaCorp what does it take to speak to someone at Virgin media. Your customer service is absolutely appalling. I am having issues with my broadband and I can't speak to noone to rectify the issue. Waiting an hour to get through to someone. Disgusting

  • EdMcDougall99
    Edward Bro (@EdMcDougall99) reported from Bedford, England

    Virgin media mobile data being very bad today

  • russsanders2
    russ sanders (@russsanders2) reported from Northamptonshire, England

    @virginmedia at what point do we start seeing reduction on the monthly bill. Paying for a service that is failing for an entire day

  • ChantelleEJ
    Chantelle (@ChantelleEJ) reported from Northamptonshire, England

    @virginmedia Thank you. It came back on yesterday AM but was out since Thurs PM. It was always flashing green and early Sat after running a test it said it was a network issue. I was luckily not working at home on Fri. It was difficult to find out if it was me or the network for a long time.

  • gsolomonphoto
    Garry Solomon (@gsolomonphoto) reported from Rushden, England

    @virginmedia on a 200mbps download package and I’m averaging 9mbps this morning! I understand there might be heavier traffic at the moment, but we can’t do any work from home with such poor service!! #stayconnected I would if I could!!

  • Ian_Loveshack
    Ismadder (@Ian_Loveshack) reported from Northamptonshire, England

    @virginmedia @ofcom, virgin media have Unauthorised taken £280 from a disabled customers bank account, me, when a payment of £159 was already paid to them. The bill should have been £120. Please help this is mentally distressing

  • leemcrae76
    Lee McRae (@leemcrae76) reported from Northamptonshire, England

    @virginmedia Internet down again in NN5. There is no issue with the equipment or set up. What is the issue locally? Goes down about 8-10 times for 30 mins or so every day. Please can you respond ASAP.

  • DiscoEquinox
    Equinox Disco (@DiscoEquinox) reported from Northamptonshire, England

    @virginmedia Yes. Want to keep my broadband service only. It amazes me that you can get a response in social media almost instantly but can’t get a response elsewhere for love nor money

  • mrsloucampbell
    Lou Campbell❤️⚽️ (@mrsloucampbell) reported from Bedford, England

    @virginmedia You’re call centre is not helpful. I’ve spent 2.5 weeks trying to contact you. I am not cancelling the contract - you are- it’s not my fault you don’t provide my new house but you expect me ti@oay £300+ To cancel a contract that I want to keep- you r cancelling. Not me.

  • TeaforKarin
    Karin & Stanley ☕🍰😷♒ (@TeaforKarin) reported from Rushden, England

    @virginmedia please can someone help me. My virgin box is telling me I am not authorised to watch BBC2 😠 Why? Had some general works in the area yesterday 19/4 please can someone please rectify this immediately. Thanks

  • Gturv
    GTT (@Gturv) reported from Bedford, England

    In a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual

  • lewis14cliona
    Cliona (@lewis14cliona) reported from East Haddon, England

    Really disappointing from @SkyUK. Satellite not working. Need engineer to fix. Not available until 13th August at earliest. Really unsure what the point of paying premium is if service delay is this long??? (> than 14 day maximum). @virginmedia @btsport could you do better?

  • DiscoEquinox
    Equinox Disco (@DiscoEquinox) reported from Northamptonshire, England

    @virginmedia @stephen_twitt Good luck calling that customer service number. @virginmedia should try calling themselves

  • NPaladina
    Nancy Paladina (@NPaladina) reported from Bedford, England

    @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mabaker_moz
    Elaine Walsh (@mabaker_moz) reported

    @virginmedia here we are again … wfh and it’s been impossible since lunch time. Dublin 6W area . When is expected return to service ? Service checker says there’s a fault

  • johndowney74
    john downey (@johndowney74) reported

    @virginmedia is there an issue with broadband in Leixlip area today? Seems to be poor connectivity

  • MrBazza
    MrBazza 🎬 (@MrBazza) reported

    @O2 I have 3 mobile lines alongside volt package @VirginMedia broadband and an open complaint about contract rates. Your app is quoting me much more than what I currently pay! With Volt double data, I only need a low base plan. Please DM me to sort a fair deal.

  • BoxNational
    Box National (@BoxNational) reported

    Hi , how can I escalate a serious issue which after 7 days is getting worse and im getting packages and increases which I am not asking for in fact I cant believe the incompetence from your customer services, its really bad and I need to speak to someone urgently @virginmedia

  • DarcKni68649817
    Darc Knight (@DarcKni68649817) reported

    It is the truth. Virgin subscription from £85 to £254 a month because contract expired and they’ll never contact you. This is affecting millions of people @virginmedia can you explain this bullshit?

  • Scrumpyjackfan
    Craig (@Scrumpyjackfan) reported

    After 25 years with @virginmedia it’s time to say 👋. Relocating your customer services to SE Asia a few years back was a stupid move, I have wasted hours waiting and talking to your reps. Even now I must do the leg work to find a better deal. You should be phoning me to keep me.

  • GameofthePeople
    Game of the People (@GameofthePeople) reported

    @virginmedia is the Clients Support Team a bona fida Virgin media account?

  • oodaluke
    oodaluke 🇺🇦🇪🇺 (@oodaluke) reported

    @Ochai_Muse Virgin media issue

  • Ochai_Muse
    Matt (@Ochai_Muse) reported

    @virginmedia @Bomber19631 Sky sports + channels not working whats going on

  • Th33illuminati
    The Phantom (@Th33illuminati) reported

    **** @virginmedia I’m done with this service inadequately repetitive unrealisable unreliable *****