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Virgin Media outages and service status in Wilby, England

Problems detected

Users are reporting problems related to: internet, wi-fi and tv.

Full Outage Map
  • Virgin Media generated 15 outage signals in the last 24 hours around Wilby, including 15 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 14, 12:08 PM GMT+1.
  • 36% TV (36%)
  • 33% Internet (33%)
  • 19% Wi-fi (19%)
  • 6% E-mail (6%)
  • 3% Total Blackout (3%)
  • 3% Phone (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wilby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 14: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Wilby, England

The most recent Virgin Media outage reports came from the following cities: Kettering, Bedford, Northampton, Olney, and Wellingborough.

CityProblem TypeReport Time
Kettering E-mail 15 minutes ago
Bedford TV 17 minutes ago
Bedford TV 19 minutes ago
Bedford TV 21 minutes ago
Bedford TV 29 minutes ago
Bedford TV 30 minutes ago

Nearby cities with recent reports

Bedford

13 recent signals

17 minutes ago
Kettering

5 recent signals

15 minutes ago
Northampton

3 recent signals

34 minutes ago
Olney

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wilby, England

Latest outage, problems and issue reports in Wilby and nearby locations:

  • Just_Woodbridge
    Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia Yes I’ve done the factory reset and still having issues. Sky boxes need to be reconnected to wifi every day and I’ve checked it all out with Sky and it’s not a Sky problem. It’s a Virgin wifi issue.

  • EppsRacer
    Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England

    @virginmedia On your website the only way to verify if those details are correct is by “contacting our Customer Care team”, which is hours of waiting and often only to get cut off before I talk to someone. You guys are literally unbelievable.

  • cazzlar1985
    Cazzlar!! (@cazzlar1985) reported from Burton Latimer, England

    @virginmedia @peterlealfc That link doesn't work!

  • 4KFreelance
    4k Freelance - 4k UHD - HD Digital Creative Media (@4KFreelance) reported from Northamptonshire, England

    @pianobook1 @venustheory Took me 3-4 days to download all of the Decent Sampler packs on the slowest broadband possible from Virgin Media. Basic package. Only packs over 1GB failed network and restarted downloads. Meg are fine to download. Long haul nearly done with it.

  • Tech_Analyst_UK
    Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England

    @virginmedia I'm well aware of the service status page, but when it just gives a generic 'we know there's a problem and hope to get it fixed by 3pm' it's not very helpful. But seemingly the chatbot is even less so. Just lost connection for the 3rd time in 28 hours. #Anyone4Starlink?

  • SsiiicckkkNails
    PrettyInPinkNailbar (@SsiiicckkkNails) reported from Bedford, England

    @virginmedia WiFi has been down since last night, no faults in my area, green lights just flash on my hub. #help

  • savagej84
    james (@savagej84) reported from Rushden, England

    Give up with @virginmedia phone uo yesterday to pay after getting disconnected,they phone back 20:10 to take payment and say service be back on in 24 hours Cos of the corona .phone back at 6:30pm today to say still not back on and they argue payment wasn’t made even thou money

  • Roy_Long
    Roy Long (@Roy_Long) reported from Clapham, England

    @SamRobertsComms @virginmedia They are about as good as Three for customer services. Complete bags of smelly stuff.

  • TylerQ2001
    Tyler Quantrill (@TylerQ2001) reported from Rushden, England

    @virginmedia broadband down? Woke up with it connected but not working at all?

  • russsanders2
    russ sanders (@russsanders2) reported from Northamptonshire, England

    @virginmedia customer service not answering phone. How you expect to keep customers.

  • EppsRacer
    Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England

    @JoshPainter1998 @virginmedia Yeah, I’ve had intermittent packet loss / instability issues for weeks now. Affects my esports gaming which is on live television, great advert for them. Have had five deadlines now for when their loca work will be finished and problems sorted. Literally baffled.

  • Bdayboom
    Benji (@Bdayboom) reported from Finedon, England

    @channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops

  • JoeSpen05256454
    Joe Spencer (@JoeSpen05256454) reported from Northamptonshire, England

    @virginmedia Been trying since 9am!! All day all I’ve got is the fire starter and rugby players!! Hit ‘login with Virgin Media’ Hit ‘continue’ then welcome to a blank screen! #peterkay #virginmedia #useless

  • xBarnseyyy
    Simon (@xBarnseyyy) reported from Northamptonshire, England

    Virgin media down again 🙃

  • JoeSpen05256454
    Joe Spencer (@JoeSpen05256454) reported from Northampton, England

    @virginmedia Dean C promised me a call back over a week ago to discuss the virgin media data breach and the fact I can access 36 other peoples email accounts. I require a deadlock letter to my complaint so I can go to the ombudsman.

  • Ian_Loveshack
    Ismadder (@Ian_Loveshack) reported from Northamptonshire, England

    @virginmedia @ofcom, virgin media have Unauthorised taken £280 from a disabled customers bank account, me, when a payment of £159 was already paid to them. The bill should have been £120. Please help this is mentally distressing

  • leemcrae76
    Lee McRae (@leemcrae76) reported from Northamptonshire, England

    @virginmedia Internet down again in NN5. There is no issue with the equipment or set up. What is the issue locally? Goes down about 8-10 times for 30 mins or so every day. Please can you respond ASAP.

  • sandeeptakhar9
    Sandeep Takhar (@sandeeptakhar9) reported from Northamptonshire, England

    @virginmedia we've lost broadband. Reset the router numerous times but no success. Is there an outage?

  • DiscoEquinox
    Equinox Disco (@DiscoEquinox) reported from Northamptonshire, England

    @richardbranson @Virgin_Orbit Any chance of getting my virgin media sorted. I hope the service on your space craft is better out wise people will be paying through the nose to come back to earth. #sortyourshitout

  • Just_Woodbridge
    Justine (@Just_Woodbridge) reported from Wellingborough, England

    @virginmedia I thought my issue was resolved yesterday, but today I’ve had an email saying something different. I text the number again, at 11.28am, the bot replied but nothing since then?!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • themandiespence
    Mandie (@themandiespence) reported

    @virginmedia I'm having trouble signing into O2 priority. Please help

  • LorryLocket
    Karen’s Tweets (@LorryLocket) reported

    @virginmedia Thanks but when I try to access emails via logging into MyVirginmedia it says my email account doesn’t exist. Will this still help?

  • MooeyMills
    Stuart Mills (@MooeyMills) reported

    @virginmedia you need to employ more staff it’s impossible to speak with a human being when support is needed and your online solutions are totally inadequate and result in unwanted enineers visits

  • gladders1
    Elaine Gladman (@gladders1) reported

    @virginmedia sort out the tv issues fuzzy and pictures are stuck..

  • lipsyfry
    Tim Fry (@lipsyfry) reported

    @VMO2News @O2 @virginmedia **** network do not waste your money

  • Ant78uk
    antony coyne (@Ant78uk) reported

    @rab_147 @virginmedia Nice to know it’s just virgins shoddy service rather than something my end thanks for the reply 👍

  • MadeleineEbbs57
    Madeleine Ebbs (@MadeleineEbbs57) reported

    According to The tonight show on Virgin Media now, Immigration is not coming up as an issue at the doors during canvassing for upcoming By-election??? Seriously??? Are people that afraid to speak up? @MalachySteenson

  • JoyB40
    Sonia Shallow (@JoyB40) reported

    @virginmedia Says service status currently unavailable!

  • Ester_Laura83
    ester83 (@Ester_Laura83) reported

    @Dominiho7 @virginmedia same, thought I'd be able to use the inpost locker down the road, we've 3 evri drop off shops in the village but min 25 min to a yodel one.

  • bernadetterober
    BERNIE65 (@bernadetterober) reported

    @virginmedia can your customer service staff please answer the phone , I am still waiting for a reply and been on now for 55 mins 😡😡😡😡😡