Virgin Media outages and service status in Wilby, England

Problems in the last 24 hours in Wilby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Wilby, England

The most recent Virgin Media outage reports came from the following cities: Northampton, Bedford, Kettering, and Wellingborough.

City	Problem Type	Report Time
Northampton	Internet	2 days ago
Bedford	Internet	3 days ago
Bedford	Internet	4 days ago
Northampton	Wi-fi	6 days ago
Kettering	Wi-fi	8 days ago
Bedford	E-mail	9 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Wilby, England

Latest outage, problems and issue reports in Wilby and nearby locations:

• 
  Justine (@Just_Woodbridge) reported 2 minutes ago from Wellingborough, England

  @virginmedia having major issues with my broadband.

• 
  George 'guy with the coat' Massingham (@WhiteShadowCos) reported 4 minutes ago from Wellingborough, England

  @virginmedia any help. I raised this on the app but not response/its been cleared any help

• 
  Lee McRae (@leemcrae76) reported 10 minutes ago from Northamptonshire, England

  @virginmedia Internet down again in NN5. There is no issue with the equipment or set up. What is the issue locally? Goes down about 8-10 times for 30 mins or so every day. Please can you respond ASAP.

• 
  Chantelle (@ChantelleEJ) reported 11 minutes ago from Northamptonshire, England

  @virginmedia Thanks KT. Unfortunately it’s still not working and I have tried the online service checker and the number, it says no faults. Is the internet problem linked to the on demand problem? I’ve been out at work for 12 hours so it’s been like this all day :(

• 
  Nancy Paladina (@NPaladina) reported 15 minutes ago from Bedford, England

  @virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼

• 
  Karin & Stanley ☕🍰😷♒ (@TeaforKarin) reported 21 minutes ago from Rushden, England

  @virginmedia please can someone help me. My virgin box is telling me I am not authorised to watch BBC2 😠 Why? Had some general works in the area yesterday 19/4 please can someone please rectify this immediately. Thanks

• 
  Equinox Disco (@DiscoEquinox) reported 31 minutes ago from Northamptonshire, England

  @richardbranson @Virgin_Orbit Any chance of getting my virgin media sorted. I hope the service on your space craft is better out wise people will be paying through the nose to come back to earth. #sortyourshitout

• 
  Helenfaerieart (@Helenfaerieart) reported 31 minutes ago from Northamptonshire, England

  @virginmedia random phone call from your tech support, issues with my router apparently, but, didn't know my name, address or account number...I guess this is phishing and fake?

• 
  Clare grennan (@Clare55A) reported 40 minutes ago from Bedford, England

  @Haddy51 @virginmedia Yes I’m having exactly the same problem... so frustrating and despite following all the tips hints am not getting anywhere. I can’t even log into my account on line as it says my email is an old ntlworld account which I haven’t used for years

• 
  Sandeep Takhar (@sandeeptakhar9) reported 42 minutes ago from Northamptonshire, England

  @virginmedia we've lost broadband. Reset the router numerous times but no success. Is there an outage?

• 
  Matt Lucas (@MattLucasTweets) reported 46 minutes ago from Bedford, England

  Hey @virginmedia, can you please let me know what your formal complaints procedure is? Just experienced an absolutely horrific customer service call

• 
  Chiedozie Hez (@Unchain_Warrior) reported 46 minutes ago from Northamptonshire, England

  @virginmedia our broadband have given us all sorts of problems although your system says all is fine for the past one month. Please help!

• 
  _xshanmt8 (@_xshanmt8) reported 50 minutes ago from Bedford, England

  @virginmedia My broadband is down it’s been down since yesterday and on the box all the lights go green and keep flashing every so often like it’s trying to gain back connection .

• 
  4k Freelance - 4k UHD - HD Digital Creative Media (@4KFreelance) reported 50 minutes ago from Northamptonshire, England

  @pianobook1 @venustheory Took me 3-4 days to download all of the Decent Sampler packs on the slowest broadband possible from Virgin Media. Basic package. Only packs over 1GB failed network and restarted downloads. Meg are fine to download. Long haul nearly done with it.

• 
  Justine (@Just_Woodbridge) reported 51 minutes ago from Wellingborough, England

  @virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.

• 
  edan (@_edan) reported 52 minutes ago from Northamptonshire, England

  @virginmedia Suck your mum. You are shit. Cancelled my contract in feb. Still billing me.

• 
  Lee McRae (@leemcrae76) reported 53 minutes ago from Northamptonshire, England

  @virginmedia Yes I did, just this morning. The system diagnosed a fault and asked me to reset my router. I did and it started working again (as it always does tbh) and has since gone down again. I would like to know how to book an Engineer to call please ASAP! Thanks

• 
  Mark Augustus (@markaugustus99) reported 54 minutes ago from Wollaston, England

  @virginmedia Hi John the broad band issue is still there, could not get through on last night. The internet drops out for no reason and I have to power off my router . Did this more than 5 times yesterday. I have factory reset router and still the same issue.

• 
  _xshanmt8 (@_xshanmt8) reported 55 minutes ago from Bedford, England

  @JamesLBennett @virginmedia I’m having the same problem and I’m in the mk41 area Aswell 🤬

• 
  Let's get back to normal #KBF (@TMITV19) reported 59 minutes ago from Bedford, England

  @virginmedia *poor

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Monique Bissell (@Neek49) reported 2 minutes ago

  @virginmedia our internet has been down for two weeks. Not ‘intermittent’ not ‘freezing now and then’. It is Off. Kaput. Noncompliant. DEAD. You keep saying that you will resolve it but we haven’t even been told what the problem is. With tears in my eyes, PLEASE FIX IT!! Please!

• 
  Unique CB7 (@barlow99) reported 2 minutes ago

  @virginmedia you’re internet is crap

• 
  dave towers (@daveyt1979) reported 3 minutes ago

  @virginmedia yet again tv is buffering but according to virgin media there are no issues in the Newcastle area Why oh why did I leave bt never had any issues with them !!!

• 
  Kamran360 (@kamran360) reported 4 minutes ago

  @virginmedia as a loyal Customer all you want is a good service and for your Internet to be working but it’s so difficult to get through to you. I’ve lost out on a days work. If it continues I would be cancelling my direct debit due to lack of Customer Service and lack of servic

• 
  Isla (@saoirseisla) reported 5 minutes ago

  My fave thing about @virginmedia is nothing. No WiFi for 4 days. No WiFi = no tv. Been fobbed off for days. Each day promising it’ll fixed by the end of the day. Only to turn around today and say only an engineer coming to the house can fix it. I want out of this contract.

• 
  Adrian Jones (@AdrianTJones) reported 6 minutes ago

  @virginmedia Where on your site do you list prices for existing customers once I’ve signed in,that link doesn’t take me to it. I just get view your offers and that says chat to us. 29 years a customer and I’m expected to 60% more for the same. Prices for new customers are clearly listed

• 
  Turkish 🇹🇷 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Turkish_hackney) reported 10 minutes ago

  @virginmedia spoke to your customer service not long ago and the person couldn’t understand me. Why do you hire people that don’t understand basic English sorry to say. And your services are rubbish by the way, I will be cancelling

• 
  Jonathan H (@howdo01) reported 13 minutes ago

  @virginmedia Hi Team, Have rebooted my 360 box, but cannot seem to get Netflix to go, get the logo and then the N, and a red ring in busy mode, Is there a problem, was working fine Sunday.

• 
  NJS (@NJS0580) reported 17 minutes ago

  @virginmedia Any idea when the broadband issue will be fixed in my area ? Teesside . It’s been slow for a good few weeks . Finally the service status page shows there is an issue ,the estimated fix date keeps changing. My internet is now working intermittently.

• 
  Ash Tray Ashman🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪 (@spudbishop666) reported 23 minutes ago

  @virginmedia .. have a problem setting up new set top box.. automated Phone let me speak to a human thinking of cancelling phone TV everything. Appalling customer service