Virgin Media outages and service status in Wilby, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Wilby, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 20, 1:22 PM GMT+1.
- TV (46%)
- Internet (27%)
- Wi-fi (17%)
- E-mail (6%)
- Total Blackout (2%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Wilby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wilby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Wilby, England
The most recent Virgin Media outage reports came from the following cities: Bedford, Northampton, Kettering, Olney, and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Bedford
|
Internet | 4 hours ago |
|
Northampton
|
Wi-fi | 2 days ago |
|
Northampton
|
Internet | 3 days ago |
|
Bedford
|
Internet | 6 days ago |
|
Northampton
|
Wi-fi | 6 days ago |
|
Northampton
|
TV | 6 days ago |
Nearby cities with recent reports
14 recent signals
10 recent signals
6 recent signals
Community Discussion
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Virgin Media Issues Reports Near Wilby, England
Latest outage, problems and issue reports in Wilby and nearby locations:
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GTT* (@Gturv) reported from Bedford, England@virginmedia No fault that describes my issue. Tried fault page but led to a dead link.
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Justine (@Just_Woodbridge) reported from Wellingborough, England@virginmedia can you please confirm that you ask for debit card details to look in to account problems/problems with broadband?
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edan (@_edan) reported from Northamptonshire, England@virginmedia Suck your mum. You are shit. Cancelled my contract in feb. Still billing me.
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Shirley Ashby (@Shirley55474252) reported from Northamptonshire, England@virginmedia Limited TV service here Area code 31 in Northampton. Not happy!!Hope you don’t expect full payment on next bill!!!
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Privatenugget (@Privatenugget2) reported from Irthlingborough, England@tiff_tv @TalkTalk That's not bad tbh i have rung virgin media been on the hold for over an hour then they just cut me off🙄🙄🙄
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purplewisdom (@PurpleWisdom) reported from Bedford, England@virginmedia @markscamilleri I’ve tried rebooting nothing is happening. All these people telling you they have no service can’t all be wrong. Stop giving us the same answer, we’re not idiots.
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Chiedozie Hez (@Unchain_Warrior) reported from Northamptonshire, England@virginmedia our broadband have given us all sorts of problems although your system says all is fine for the past one month. Please help!
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russ sanders (@russsanders2) reported from Northamptonshire, England@virginmedia Can't. Your Internet has not worked since Saturday. Tech support not answering #terribleservice
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Justine (@Just_Woodbridge) reported from Wellingborough, England@virginmedia I keep losing our broadband signal, especially in the evenings 😔have tried resetting etc, but no good. Even have your boosters, but still no good. Help, please!
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Nancy Paladina (@NPaladina) reported from Bedford, England@virginmedia Had to have a really tough call this evening to query a bill sent to my deceased father’s address. I want to highlight the exceptional customer service I received from Franco (no idea how else to identify him), but he was truly amazing and did everything he could 👏🏼
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Benji (@Bdayboom) reported from Finedon, England@virginmedia Thanks for the response but can't see any reference to subtitles not working.?
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Ismadder (@Ian_Loveshack) reported from Northamptonshire, England@virginmedia @ofcom, virgin media have Unauthorised taken £280 from a disabled customers bank account, me, when a payment of £159 was already paid to them. The bill should have been £120. Please help this is mentally distressing
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Rob Anderson #TipToeingOutOfHibernation (@Tech_Analyst_UK) reported from Bedford, England2nd day running that @virginmedia services have dropped out. Unacceptable with so many working from home. Chatbot just redirects to service status #fail
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Cazzlar!! (@cazzlar1985) reported from Burton Latimer, England@virginmedia @peterlealfc That link doesn't work!
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GTT (@Gturv) reported from Bedford, EnglandIn a constantly changing world we need something to rely on. @virginmedia can guarantee that you will be kept on hold long enough to see if you die waiting for help. #crapcustomerserviceasusual
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james (@savagej84) reported from Rushden, England@virginmedia virgin down,says Ethernet cable unplugged but only 1 which was ever plugged in ya PS4 ?
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Carl Harris (@Carlgooutdoors) reported from Bedford, England@virginmedia Hi, I am trying to reduce the services on my contract but your contact service is very poor. Upgrade? No problem we answer straight away. Reduce?? Wait for ages with no reply. 11 years a customer and yet this is how you treat me!
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Equinox Disco (@DiscoEquinox) reported from Northamptonshire, England@richardbranson @Virgin_Orbit Any chance of getting my virgin media sorted. I hope the service on your space craft is better out wise people will be paying through the nose to come back to earth. #sortyourshitout
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Sandeep Takhar (@sandeeptakhar9) reported from Northamptonshire, England@virginmedia we've lost broadband. Reset the router numerous times but no success. Is there an outage?
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Justine (@Just_Woodbridge) reported from Wellingborough, England@virginmedia I have sent text messages to the number you provided on here, and I last spoke to several customer representatives on 26th January, then asked to speak to a manager, was put on hold for 50 minutes, then you cut me off/the line went dead. So, nothing has been resolved.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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simon (@simon201831) reported@LutzSchueler Good afternoon Mr Lutz SchulerI am virgin media customer for long time I seen the updates to upgrade to 360 box at present I not ready to do so because got so much recording on the V6 box , is it possible you can do something similar to iCloud or hard drive where you can
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Ian. up the Gooners ❤️ (@ianscott0708) reported@Benleo @virginmedia So many bad reports about virgin, I wouldn't go near them
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gail hendry (@gail_hendry) reported@virginmedia 17th may. I received a response today but it has not answered my questions or resolved the issue. Thank you
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Dave (@DaveWW1877) reportedHas anyone else received horrendous Customer Service from @virginmedia regarding the handling of complaints. ?
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Richard Loach (@rl1602) reported from Gedling District, England@Benleo @virginmedia They ruined my Christmas in 2023. Whole day on phone sorting issues with father in laws broadband then 2 site visits ending up with me throwing my vape at TV and a bill for £1000. Horrendous company
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Noumaan Qureshi (@NoumaanQ) reported@HeyBroadband my Internet has been down more almost 48 hours and your technical team has done nothing to help your service is atrocious I regret leaving @virginmedia
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Daniel Beach (@danielcbeach) reported@TonyDabell @mark_wootten @virginmedia After 24 years, I finally left Virgin Media for CommunityFibre a few weeks ago. £53 down to £21 p/m, and double the speed.
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Cyberbob1uk (@cyberbob1uk) reported@hamsterpranks @virginmedia Use your cooling off period and get out of that contract. I'm currently on my 5th outage in 6 weeks.
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John Cameron (@bhoyjohn1888) reportedHas anyone successfully cancelled a contract with Virgin Media? If so, please advise. Can't get them to answer any telephone calls or emails. Shocking customer service.
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BlackMamboTR (@BlackMamboTr) reported@virginmedia ⸻ Serious trust issues with this company. Commitments were not fulfilled, and statements were inconsistent. Information provided by different representatives contradicted each other. Considering alternative companies is strongly advised.