Virgin Media

Virgin Media Outage Report in East Haddon, Northamptonshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in East Haddon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Haddon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in East Haddon, Northamptonshire, England 12/14/2024 01:25

December 14: Problems at Virgin Media

Virgin Media is having issues since 12:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near East Haddon, Northamptonshire, England

The most recent Virgin Media outage reports came from the following cities: Northampton and Rugby.

Loading map, please wait...
City Problem Type Report Time
United KingdomNorthampton Internet
United KingdomNorthampton Wi-fi
United KingdomNorthampton Total Blackout
United KingdomNorthampton E-mail
United KingdomRugby Internet
United KingdomNorthampton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near East Haddon, England

Latest outage, problems and issue reports in East Haddon and nearby locations:

  • elsby_clare Clare Elsby (@elsby_clare) reported from Northamptonshire, England

    @virginmedia my partner is main carer for his 86 year old dad & lives with him in lockdown. They have not had telly since Friday evening DVR serious problem. His dad relies on the telly. They have tried to phone you and go online, but no help. PLEASE SORT!

  • GMac1985 Glenn Macandrew (@GMac1985) reported from Northamptonshire, England

    @virginmedia Well Done @virginmedia you have hit all time low customer service standards in my eyes. I presume my call was in relation to my compliant but after no introduction to the call Im unsure. In short, point blank refused to call back at a time I wasnt eating my dinner and hung up!!😡

  • cMsUnited cMsUnited (@cMsUnited) reported from Rugby, England

    @virginmedia So, this mistake has been resolved very quickly by someone via virgin app this morning. Credit where credit is due. They apologised, applied a rolling credit to the account to cover the monthly cost, and refunded the postage and installation charges. Let's hope this fix works

  • RussellLeak Russell Leak (@RussellLeak) reported from Northamptonshire, England

    @virginmedia once again the service is down. Worst ISP I have every had #worstisp

  • SamCook1980 Sam Cook (@SamCook1980) reported from Northamptonshire, England

    @virginmedia Help please After 30 mins on the phone to a call centre ive got nowhere

  • Unchain_Warrior Chiedozie Hez (@Unchain_Warrior) reported from Northamptonshire, England

    @virginmedia our broadband have given us all sorts of problems although your system says all is fine for the past one month. Please help!

  • GMac1985 Glenn Macandrew (@GMac1985) reported from Northamptonshire, England

    @Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph @Telegraph Should make interesting reading for me but based on the astonishingly poor and rude service I have received this year I don't believe the culture is the company to even want to change this view or service being offered....

  • Ian_Loveshack Ismadder (@Ian_Loveshack) reported from Northamptonshire, England

    @virginmedia @ofcom, virgin media have Unauthorised taken £280 from a disabled customers bank account, me, when a payment of £159 was already paid to them. The bill should have been £120. Please help this is mentally distressing

  • biffa50 Kevin (@biffa50) reported from Northamptonshire, England

    @virginmedia All I wanted was broadband but they kept telling me different stories that I did not know what they was saying I have never had broadband with virgin so now I am with sky they just helped me and not lecture so now my neighbours have not got virgin in protest

  • _edan edan (@_edan) reported from Northamptonshire, England

    @virginmedia This is part of my point, you’re not helpful unless I responded you would not have told me about the text service you dumb ****.

  • _edan edan (@_edan) reported from Northamptonshire, England

    @virginmedia Suck your mum. You are shit. Cancelled my contract in feb. Still billing me.

  • rcw1969 richard wilson (@rcw1969) reported from Rugby, England

    So @virginmedia only run tech support during office hours!!! So no internet for 15hours at weekends!

  • Ian_Loveshack Ismadder (@Ian_Loveshack) reported from Northamptonshire, England

    @virginmedia You are ignoring my problem and have not communicated with me. Have left me with £3 in my bank account it’s disgusting

  • EppsRacer Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England

    @JoshPainter1998 @virginmedia Yeah, I’ve had intermittent packet loss / instability issues for weeks now. Affects my esports gaming which is on live television, great advert for them. Have had five deadlines now for when their loca work will be finished and problems sorted. Literally baffled.

  • Benjel85 Ben jelley (@Benjel85) reported from Northamptonshire, England

    @virginmedia @primevideosport absolute garbage service from this crap amazon video.... trying to watch the football and the internet has gone off 🤬

  • GMac1985 Glenn Macandrew (@GMac1985) reported from Northamptonshire, England

    @Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph Couldn't be more accurate to the current levels of service (using this word loosely) I have been receiving!

  • SmithAdam75 Adam Smith (@SmithAdam75) reported from Rugby, England

    @virginmedia Our broadband (Rugby area CV23) has been out of action since yesterday morning. I received a text to say it is fixed but it isn’t - the website says ETA for fix is 4pm today. The communication on this is very poor.

  • xBarnseyyy Simon (@xBarnseyyy) reported from Northamptonshire, England

    Virgin media down again 🙃

  • EppsRacer Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England

    @mcintyrejack @iRacing @virginmedia Haven’t tried a router, with all the convo with VM about this potentially being fixed soon and me not wanting to blow money on one. Plus the issue seems to come and go so I’m not sure if it would be a constant issue with a router or not.

  • nosylocaljourno Hilary Scott (@nosylocaljourno) reported from Northamptonshire, England

    Update: Pretty p*ssed off on a Friday, after a crappy week, that @virginmedia, who said broadband and TV would be fixed by 5.45, then 9.45, now saying 10am tomorrow. Don't send me best wishes, just sodding fix it. #noTV, #noWifi #moneyfornothing

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MalcolmDGama04 🐂🐳Malcolm 🐻🔫🟠 (@MalcolmDGama04) reported

    @virginmedia Yes issues with the area. But can't provide an update. When will it be fixed ?

  • FionaFiChis Fiona (@FionaFiChis) reported

    @virginmedia Awful.....still not fully resolved. Woest customer care ever

  • LeeBenjamin_ Benjamin Lee (@LeeBenjamin_) reported

    @virginmedia I’m a new customer a only joined last week but found a better deal on your website tried to move to that deal but there doesn’t seem to be a way

  • rwallace1981 Richard Wallace (@rwallace1981) reported

    @virginmedia It was the retention team I had issues with, I spoke to 3 different people who advised they would cancel but never did then another bill came in. The fourth agent did cancel it and advised he would start refund process but never did. Promised emails would arrive never did.

  • RyanBroad23 Ryan Broad (@RyanBroad23) reported

    @virginmedia So if they cancel, wait, then come back they would get a new deal as a new customer? Come on, make it make sense! I have had to ring up every time is my point also, promised a call back twice, yet received nothing.

  • LeeBenjamin_ Benjamin Lee (@LeeBenjamin_) reported

    @virginmedia I’ve tried both trying to get the price quoted on the website but there coming back saying it’s alot more expensive. Seeing if anyone can help before I leave Virgin Media

  • CLEMlROH ً ☻ (@CLEMlROH) reported

    @virginmedia thank you!! it’s just that we obviously have no wifi for a couple of days and whilst we’re waiting for the new one to arrive we have nothing to do & i’m on vodafone and my signal is so bad 😣😣

  • ShiplerChico Laura Shipler Chico (@ShiplerChico) reported

    @virginmedia Ok thanks for letting me know what to expect. Will we be getting compensation/refunded for this time when our internet is not working? I have a three day all day online meeting this week and have had to relocate to make it happen

  • Mazzykh Marrianne H (@Mazzykh) reported

    @virginmedia I know from local Facebook pages I'm not the only one who is having issues

  • racheldlevy Rachel Levy (@racheldlevy) reported

    @virginmedia Yes, I need help. Whatever was done following my webchat last night did not work. I still have no services