Virgin Media outages and service status in East Haddon, England

Problems in the last 24 hours in East Haddon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Haddon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near East Haddon, England

The most recent Virgin Media outage reports came from the following cities: Northampton.

City	Problem Type	Report Time
Northampton	Internet	6 days ago
Northampton	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near East Haddon, England

Latest outage, problems and issue reports in East Haddon and nearby locations:

• 
  Anya Kinsella (Anya Fay) (@Mentalmelodic) reported 1 minute ago from Rugby, England

  @virginmedia However, the connection was slow and ripped several times whilst I was working on Google suite for work.

• 
  Adam Smith (@SmithAdam75) reported 1 minute ago from Rugby, England

  @virginmedia Our broadband (Rugby area CV23) has been out of action since yesterday morning. I received a text to say it is fixed but it isn’t - the website says ETA for fix is 4pm today. The communication on this is very poor.

• 
  Chantelle (@ChantelleEJ) reported 1 minute ago from Northamptonshire, England

  @virginmedia Thank you. It came back on yesterday AM but was out since Thurs PM. It was always flashing green and early Sat after running a test it said it was a network issue. I was luckily not working at home on Fri. It was difficult to find out if it was me or the network for a long time.

• 
  Charlie (@charleshill23) reported 3 minutes ago from Desborough, England

  @virginmedia hi, I am utterly disgusted with the way I have been spoken to on the phone when I called to talk about an account. I then had a call back and was spoke to like a deprived human being. I want to leave your service as your customer service skills are an abomination.

• 
  Rob (@RobRobbedford) reported 5 minutes ago from Northamptonshire, England

  @virginmedia internet screwed, no catchup or on demand service NN4 0SQ. Notified of price increase, you can do one!

• 
  Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported 8 minutes ago from Northamptonshire, England

  @JoshPainter1998 @virginmedia Yeah, I’ve had intermittent packet loss / instability issues for weeks now. Affects my esports gaming which is on live television, great advert for them. Have had five deadlines now for when their loca work will be finished and problems sorted. Literally baffled.

• 
  russ sanders (@russsanders2) reported 11 minutes ago from Northamptonshire, England

  @virginmedia at what point do we start seeing reduction on the monthly bill. Paying for a service that is failing for an entire day

• 
  Alison Livesey (@superdooperal) reported 15 minutes ago from Rugby, England

  @virginmedia I know it’s not your fault. But no one takes responsibility for resolving customer issues.

• 
  Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported 22 minutes ago from Northamptonshire, England

  @virginmedia Rather than an apology, how about a warning text or email stating when my broadband will be down or interrupted? So I can plan ahead, not waste mine and others time and money, and feel like I’m a customer and not a complete idiot for paying for this? I’m finally back online.

• 
  Olivia Mason (@oliveemason) reported 23 minutes ago from Rugby, England

  @virginmedia Now I’m getting the same responses from you as I am from them. Funnily enough they can’t give us an installation date STILL. Literally the worst customer service. Will be going with another provider. 👍🏼

• 
  Rich Bishop 😷 (@richbishop) reported 32 minutes ago from Cawston, England

  @HeyPJB @virginmedia Yeah. That's easy enough. My Virgin gigabit and TV was jumping from £74 to £89 next year. BT offering a very similar service for £84 but includes Netflix (£13.99 worth), which Virgin can't do.

• 
  Sam D (@skybluechick72) reported 39 minutes ago from Rugby, England

  @virginmedia It’s come back on now - I only knew it was down as looked on Twitter then 5 minutes later it came back just extremely frustrating start to the day

• 
  Neil Merritt (@NeilM_100) reported 40 minutes ago from Rugby, England

  @virginmedia trying to get in touch to change TV package details. I've signed up to a deal for one price but had a confirmation email with a much higher price on. I need to talk to someone! I've tried the text service but even that won't connect me now.

• 
  James Jackaman (@jacko_1989) reported 40 minutes ago from Northamptonshire, England

  When @virginmedia answer your call just before 9pm then tell you their system gets ‘shut off’ at 9pm so Aapparently now I have to wait for the computer to restart.. 🤔🙄 Then they just hang up. Same old customer service 🙄

• 
  Ismadder (@Ian_Loveshack) reported 44 minutes ago from Northamptonshire, England

  @virginmedia You are ignoring my problem and have not communicated with me. Have left me with £3 in my bank account it’s disgusting

• 
  . (@DBrickerz) reported 45 minutes ago from Northamptonshire, England

  @virginmedia your customer service is a shambles

• 
  Phil (@mummbler67) reported 48 minutes ago from Northamptonshire, England

  I seem to be having trouble getting Britain's Got Talent on @virginmedia. Oh dear what a shame never mind #BGTFinal #shite

• 
  Clare Elsby (@elsby_clare) reported 54 minutes ago from Northamptonshire, England

  @virginmedia my partner is main carer for his 86 year old dad & lives with him in lockdown. They have not had telly since Friday evening DVR serious problem. His dad relies on the telly. They have tried to phone you and go online, but no help. PLEASE SORT!

• 
  Anya Kinsella (Anya Fay) (@Mentalmelodic) reported 56 minutes ago from Rugby, England

  @virginmedia I've tried to sign in, but I'm not using the correct login details and when I complete the 'forgotten password/username' form it says the page is broken.

• 
  Stephen Szmidt (@sszmidt199) reported 56 minutes ago from Northamptonshire, England

  @RogerProtzBeer @virginmedia This is totally unacceptable. When resolved ask for compensation for loss of service, inconvenience & your time. Keep records. Raise an official complaint following their process. If unhappy with their response complain to CISA, their ombudsman. Consider switching. Good luck!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  G99 (@G99____) reported 6 minutes ago

  @BingoBertie @RichardLXXII @virginmedia Yes you clearly have no clue about the wording of the contract. Contracts have a fixed period and if you are smart you have discounts. They however have a fixed period, so if you let them run out the contract continues without them. So what your are suggesting is bad

• 
  Laura Rogowski Weldon (@LauraRWeldon) reported 10 minutes ago

  @HarrietHarman A government minister's family members were downloading porn on virgin media and claiming it back off the taxpayer the last time you lot were in power, so I'd pipe down if I were you.

• 
  Jonathan Black (@jonblackbsb) reported 12 minutes ago

  @virginmedia All I am getting is a bot replying to check the issue in the area At least 16 household know there is an ongoing issue for months Please resolve this rather than with fobbing us off with direction to plug and unplug etc

• 
  STEPHEN (@stevied151181) reported 13 minutes ago

  @virginmedia I've just had a lovely chat with Kabeer to renew my contract. He was polite, friendly and helpful. Please make sure he's praised for his customer service. 5🌟

• 
  Drackard (@Drackard) reported 14 minutes ago

  Virgin Media genuinely have to be one of the worst companies in existence. A no show on an engineer, three days in a row.

• 
  Jonny (@MisterBeergut) reported 20 minutes ago

  @Kirsty_x85 @virginmedia Many company sales people do this, because they have been told that not knocking is following the cold calling rules. The posting of cards through letterboxes is what most of them do instead. I have the same problem. At least you were not disturbed by the hard sell.

• 
  Nick Poole (@nrpoole) reported 20 minutes ago

  @virginmedia I can't log into my a/c. I know my email address but, when entered, I reach a page saying that there has been a 'quick pause to keep my account safe' followed by some unhelpful suggestions and a reference: IDF-12B. The help & bot are useless. Can you help, please?

• 
  aldo (@ukaldo2) reported 23 minutes ago

  @virginmedia The service has now been maintained but on us to ensure that's the case. You shouldn't have had one of your sales reps pressure my mother night after night without checking a service could be provided within your budget

• 
  GeekyHairyBestia (@GeekyHairy) reported 23 minutes ago

  @virginmedia what the hell. Yet again service down in my area. It’s been consistent the two years I’ve been here but you’re the only option but yet again this week it’s been consistent. It’s clear you can not provide on your network to all houses in area so so it we pay for this

• 
  tom (@tomcity1) reported 24 minutes ago

  @virginmedia the worst broadband ever You’re website is always saying issues in your area will be fixed by a certain date than that date goes and on it goes ******* shambles for the money