Virgin Media outages and service status in Northampton, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Northampton, including 0 direct reports.
- The most common problems reported in this area mention TV, Wi-fi, and Internet.
- The most recent signal from this area was received Jun 4, 10:12 PM GMT+1.
- TV (44%)
- Wi-fi (28%)
- Internet (16%)
- E-mail (8%)
- Total Blackout (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Northampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 9: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Northampton, England
The most recent Virgin Media outage reports came from the following cities: Kettering, Northampton, Rushden, and Olney.
| City | Problem Type | Report Time |
|---|---|---|
 Kettering
|
Total Blackout | 5 days ago |
|
Northampton
|
Wi-fi | 10 days ago |
|
Northampton
|
Wi-fi | 10 days ago |
|
Northampton
|
Internet | 12 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Northampton, England
Latest outage, problems and issue reports in Northampton and nearby locations:
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Ollie (@0lliek1ng) reported from Rushden, England@virginmedia You’re WiFi is shocking. Instagram doesn’t load, or is really slow. 📱
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Mick Rooksby 🔰🎯🎯 🔰 (@MickRooksby) reported from Rushden, England@virginmedia my wife @sj_rooksby has been ringing u this morning first time for 30+ mins and someone hung up and then again for 56mins before being hung up on again she only wants to add cinema and Disney plus one well and truly pissed off customer
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Clare Elsby (@elsby_clare) reported from Northamptonshire, England@virginmedia my partner is main carer for his 86 year old dad & lives with him in lockdown. They have not had telly since Friday evening DVR serious problem. His dad relies on the telly. They have tried to phone you and go online, but no help. PLEASE SORT!
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Mike Epps 🇬🇧🇳🇿 (@EppsRacer) reported from Northamptonshire, England@JoshPainter1998 @virginmedia Yeah, I’ve had intermittent packet loss / instability issues for weeks now. Affects my esports gaming which is on live television, great advert for them. Have had five deadlines now for when their loca work will be finished and problems sorted. Literally baffled.
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Equinox Disco (@DiscoEquinox) reported from Northamptonshire, England@virginmedia @stephen_twitt Good luck calling that customer service number. @virginmedia should try calling themselves
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Justine (@Just_Woodbridge) reported from Wellingborough, England@virginmedia I thought my issue was resolved yesterday, but today I’ve had an email saying something different. I text the number again, at 11.28am, the bot replied but nothing since then?!
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Ismadder (@Ian_Loveshack) reported from Northamptonshire, England@virginmedia You are ignoring my problem and have not communicated with me. Have left me with £3 in my bank account it’s disgusting
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Richard Sigsworth (@RichSigsworth) reported from Rushden, England@SkyUK Now that’s what you call customer service, well done @SkyUK poor service @virginmedia
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. (@DBrickerz) reported from Northamptonshire, England@virginmedia your customer service is a shambles
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🇩️avid 🇲️organ (@AJobTracker) reported from Northamptonshire, EnglandVirgin Engineer came to our house to adjust our Virgin media signal saying it was 'too high'. It was a bit too technical for me.
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Ollie Toogood (@OllieToogood) reported from Northamptonshire, England@virginmedia why is it impossible to speak with anyone who can help? I keep wasting hours of my time on hold to no avail
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Stephen Szmidt (@sszmidt199) reported from Northamptonshire, England@RogerProtzBeer @virginmedia This is totally unacceptable. When resolved ask for compensation for loss of service, inconvenience & your time. Keep records. Raise an official complaint following their process. If unhappy with their response complain to CISA, their ombudsman. Consider switching. Good luck!
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Privatenugget (@Privatenugget2) reported from Irthlingborough, England@tiff_tv @TalkTalk That's not bad tbh i have rung virgin media been on the hold for over an hour then they just cut me off🙄🙄🙄
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Justine (@Just_Woodbridge) reported from Wellingborough, England@virginmedia Tried this 3 times today. It will not submit my complaint. Very handy.
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George 'guy with the coat' Massingham (@WhiteShadowCos) reported from Wellingborough, England@virginmedia any help. I raised this on the app but not response/its been cleared any help
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Jamie Nairn (@covrules) reported from Northamptonshire, EnglandTerrible service by @virginmedia - trying to cancel my mobile contract & get a PAC to transfer my number. I’ve been waiting over a week & today when I got through to someone, after on hold 26mins, got cut off - but they didn’t ring me back! Wonder why I want to leave them?!?! 😡
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Brian John Thompson (@bleedingmoody) reported from Northamptonshire, England@virginmedia Done all that a hundred times and checked all the cables it’s still crap!!
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Equinox Disco (@DiscoEquinox) reported from Northamptonshire, England@virginmedia @virginhelp The problem is with getting through on the phone or live chat. It’s very easy to add or upgrade services but god help you if you want to remove any services or leave. I was on hold for over two hours last night only to be cut off. I’ve been connected to live chat since 17:43 0901
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J Δ (@jamesagraphics) reported from Northamptonshire, England@virginmedia 5 days without broadband after being told the issue will be fixed in 5 hours! SORT it the hell out!!
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Joe Spencer (@JoeSpen05256454) reported from Northamptonshire, England@virginmedia Been trying since 9am!! All day all I’ve got is the fire starter and rugby players!! Hit ‘login with Virgin Media’ Hit ‘continue’ then welcome to a blank screen! #peterkay #virginmedia #useless
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Al Murray Jnr🔴 (@Borochubster) reported@MartinSLewis Virgin media have a call back team. You actually have to cancel your contract, then they call you back within 2 weeks and that's when you get the best deals.
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JHenderson (@j_henderson__) reported@virginmedia You know, it would be nice if there were some responsibilty taken for the poor customer service rather than some AI generated “ah well sorry about that”. You’re a service provider, and the service is crap.
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Sodium (@sodiumlights) reportedSo, my @virginmedia hub died on Thursday. Finally worked out how to call them yesterday. Today a guy comes out to fix it but can't. Just got a message saying they'll be here on TUESDAY. Until then, no internet or TV. And no changes to the heating. Or the cat flap...
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Dan (@dannog_8) reportedJust about had it with both O2 and Virgin Media. Both cost a fortune and get an absolutely abysmal service!
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Dave Warrilow (@argyledavros) reportedMassive problems with @virginmedia in #Southend. Broadband hasn't been working properly for over a week. Service checker keeps changing excuse, so you can't book and engineer. Tried calling on hold for half an hour then cut off. Shocking service.
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Egalitarian Geordie (@EgalGeordie) reported@nftholbein @csljohnkirby @O2 Yea I switched to EE after nearly 20 years with O2. They seem to have taken every awful part of Virgin Media since the merger. Would never trust them again.
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Fatscholes76 🇺🇦 (@fatscholes76) reported@virginmedia intermittent service in the area yet no sign of any engineers sorting issues. How long will this go on?
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Percival Merganser (@lennylaw) reportedReally good point from Steve. 0345 454 1111 How did I find the number? Went to the “accessibility support” tab on the My Virgin Media app. Always imagine you have a disability. Did they ask? Did they arse. Goes straight to the helpline.
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Tom Phelan (@tomphelan01) reported@SeanMoy98947674 @bartleyj49 Not just matt cooper, virgin media are as bad. Every night you turn on the telly hes the first ginit you'd see. Biased, bitter little man
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Soli (@oisoli) reported@virginmedia we are getting no internet and the app says it’s our kits connection but that is all good and still won’t work after following your steps? Any help or updates?