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Virgin Media

Virgin Media outages and service status in Northampton, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Northampton, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 21, 11:55 PM GMT+1.
  • 53% Internet (53%)
  • 20% Wi-fi (20%)
  • 13% Total Blackout (13%)
  • 7% E-mail (7%)
  • 7% TV (7%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Northampton, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 26: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Northampton, England

The most recent Virgin Media outage reports came from the following cities: Northampton, Kettering, and Wellingborough.

CityProblem TypeReport Time
Northampton Wi-fi 4 days ago
Northampton TV 5 days ago
Northampton Internet 6 days ago
Kettering Internet 7 days ago
Kettering Internet 9 days ago
Kettering Internet 10 days ago

Nearby cities with recent reports

Northampton

3 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Northampton, England

Latest outage, problems and issue reports in Northampton and nearby locations:

  • RichardPFisher
    Richard Fisher (@RichardPFisher) reported from Wellingborough, England

    Yay @vmbusiness yet another outage. Not impressed at all.

  • GypsyEilid
    Kate/Lin (@GypsyEilid) reported from Irthlingborough, England

    @virginmedia I was told yesterday in a webchat that the issue is in the area and not with my phone! Apprently in the area I live you are doing enhancements or something which is the cause of the issue!

  • Lizcoombe
    Elizabeth Coombe (@Lizcoombe) reported from Wellingborough, England

    @nerans1 @virginmedia They are on auto pilot. My best one last week. Letter from HMRC dated April 15th asking for a payment (which I had already made, employer mess up ) to be paid by 31/1/2019! Cut me off but found way round it...refuse to say what problem is about!

  • wishusdonna
    Donna Scott (@wishusdonna) reported from Northamptonshire, England

    @virginmedia I got a message from you yesterday saying the local issues were fixed, but the broadband keeps going again today.

  • Bdayboom
    Benji (@Bdayboom) reported from Finedon, England

    @channel5_tv not sure if it's a @virginmedia issue or yours but subtitles aren't working on channel 5 as I type this motorway cops

  • Benjel85
    Ben jelley (@Benjel85) reported from Northamptonshire, England

    @virginmedia @primevideosport absolute garbage service from this crap amazon video.... trying to watch the football and the internet has gone off 🤬

  • WhiteHart_Lad
    -=🍋🍋 King_Monkey 🍋🍋=- (@WhiteHart_Lad) reported from Northamptonshire, England

    So broadband is down and has been all yesterday and today so check status shows No known issues, so call @virginmedia only to be told expected fix date is 13th!!!!!! A week in this day and age!!!! Unbelieveable!!! #FinalStraw been a loyal customer but service has been poor lately

  • DelanceyUK
    MelloFox (@DelanceyUK) reported from Northamptonshire, England

    @virginmedia I have one phone.. My husband has one phone.. neither of them can receive a call or make a call from most parts of the house. Calls drop if we move away from doors or front window upstairs. I'll try text support.

  • AJobTracker
    🇩️avid 🇲️organ (@AJobTracker) reported from Northamptonshire, England

    Virgin Engineer came to our house to adjust our Virgin media signal saying it was 'too high'. It was a bit too technical for me.

  • xBarnseyyy
    Simon (@xBarnseyyy) reported from Northamptonshire, England

    Virgin media down again 🙃

  • MickRooksby
    Mick Rooksby 🔰🎯🎯 🔰 (@MickRooksby) reported from Rushden, England

    @virginmedia Fed up of being ignored in tweets and text service and even when we spend hours a day ringing just to get cut off!! We will stop paying if this carries on !!!

  • JahNiyamen
    Michelle Rey (@JahNiyamen) reported from Northamptonshire, England

    @virginmedia Grrrrrrr! So frustrating, I've had a new broadband hub for a month or so now because of issues with WiFi and now have spent the best part of my morning sorting WiFi issues, and now still no WiFi...... I've got better things to do. #Annoying

  • GMac1985
    Glenn Macandrew (@GMac1985) reported from Northamptonshire, England

    @Switchtobetter @virginmedia @Virgin @Ofcom @MoneyTelegraph @Telegraph Should make interesting reading for me but based on the astonishingly poor and rude service I have received this year I don't believe the culture is the company to even want to change this view or service being offered....

  • RussellLeak
    Russell Leak (@RussellLeak) reported from Northamptonshire, England

    @virginmedia once again the service is down. Worst ISP I have every had #worstisp

  • RobRobbedford
    Rob (@RobRobbedford) reported from Northamptonshire, England

    @virginmedia Hi, yep all done! Switched off, switched on, left for 10 mins during service check, repeated switch off/on! Kind of glad I’ve given you my notice to leave! #junkservice. #carrierpigeonwouldbequicker

  • biffa50
    Kevin (@biffa50) reported from Northamptonshire, England

    @virginmedia All I wanted was broadband but they kept telling me different stories that I did not know what they was saying I have never had broadband with virgin so now I am with sky they just helped me and not lecture so now my neighbours have not got virgin in protest

  • OllieToogood
    Ollie Toogood (@OllieToogood) reported from Northamptonshire, England

    @virginmedia why is it impossible to speak with anyone who can help? I keep wasting hours of my time on hold to no avail

  • xanlam
    χΔΝĿΔΜ (@xanlam) reported from Wellingborough, England

    @virginmedia ...Whereas other providers do. .@ThreeUK, for example, lead the way when it comes to roaming. Couple that with not offering existing customers the best deal when it comes to renewing their contract and you’ve just lost a customer.

  • leemcrae76
    Lee McRae (@leemcrae76) reported from Northamptonshire, England

    @virginmedia Yes I did, just this morning. The system diagnosed a fault and asked me to reset my router. I did and it started working again (as it always does tbh) and has since gone down again. I would like to know how to book an Engineer to call please ASAP! Thanks

  • ChantelleEJ
    Chantelle (@ChantelleEJ) reported from Northamptonshire, England

    @virginmedia Thank you. It came back on yesterday AM but was out since Thurs PM. It was always flashing green and early Sat after running a test it said it was a network issue. I was luckily not working at home on Fri. It was difficult to find out if it was me or the network for a long time.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • DennieSmith6
    Dennie Smith (@DennieSmith6) reported

    @virginmedia my 89 friend move just house , her new area cant supply Virgin but thats not stopped you sending her a £700 bill for leaving her contract!! Shes been a customer for 12 years. She is so worried and upset.

  • kazzamca
    Karen Paterson (@kazzamca) reported

    @virginmedia @JohnMac22756388 I got the same text and haven’t reported any issue

  • AllenJohnson18
    Allen Johnson 🇵🇸 (@AllenJohnson18) reported

    @virginmedia I have been without internet, phone and tv since Thursday 13 August. Despite 4 engineers from VM and 3 Commex 2000. I have been blatantly lied to by your customer service team who made me wait 5days for an appointment. Sick of Virgin Media

  • _SonOfTheDesert
    Kaiser Soothsays (@_SonOfTheDesert) reported

    @virginmedia No. Because it’ll end up as a hard reset and we’ll lose all our recorded stuff. When are you going to bring out a box that saves content to the cloud? That way, there’d be no issue.

  • alibee2006
    Alison Baddley (Ali) 🇬🇧 (@alibee2006) reported

    @TVKev Omg that's all we need. It's bad enough talking to a bot when you phone companies like Virgin Media. Sorry I didn't get that. My response whilst going nuts. Human please NOW! How the hell are the elderly and vulnerable supposed to cope with this?! Human receptionists NOT AI.

  • katie4249
    Catherine 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@katie4249) reported

    @virginmedia @TheAFC0522 The issue is not watching Sky sports. You cannot get the red button games via the browser or app!!

  • AnnaDe_2015
    Anna Dé (@AnnaDe_2015) reported

    Virgin Media TV completely down, any updates? @virginmedia

  • Keeleyeveline_
    Keeley 🌻 (@Keeleyeveline_) reported

    @teenarani @virginmedia Hopefully it gets back up and running ASAP. Went to go onto my laptop and couldn't connect to the Internet that's the only reason I new it was down otherwise I wouldn't have

  • pearceswan
    David James Pearce (@pearceswan) reported

    @MariaSale8 @virginmedia I think you should carry your responses at this sound quite rude. I was advised I have an engineer booked for tomorrow between 4 pm and 7 pm. Please confirm I’m disabled and housebound and on Oxygen.

  • PaulGr1969
    Paul Greenwood (@PaulGr1969) reported

    @virginmedia i havent reported anything if i lose anything virgin is going to be in trouble