Virgin Media outages and service status in Northampton, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Northampton, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 18, 8:18 PM GMT+1.
- TV (46%)
- Internet (21%)
- Wi-fi (21%)
- E-mail (8%)
- Total Blackout (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Northampton, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Northampton, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 20: Problems at Virgin Media
Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Northampton, England
The most recent Virgin Media outage reports came from the following cities: Northampton, Kettering, Olney, and Wellingborough.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton
|
Wi-fi | 2 days ago |
|
Northampton
|
Internet | 3 days ago |
|
Northampton
|
Wi-fi | 6 days ago |
|
Northampton
|
TV | 6 days ago |
|
Kettering
|
TV | 6 days ago |
|
Northampton
|
6 days ago |
Nearby cities with recent reports
10 recent signals
6 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Northampton, England
Latest outage, problems and issue reports in Northampton and nearby locations:
-
Equinox Disco (@DiscoEquinox) reported from Northamptonshire, England@virginmedia @stephen_twitt Good luck calling that customer service number. @virginmedia should try calling themselves
-
steve chester (@stedge27) reported from Broughton, England@scalvini07 @SkyUK No never #virginmedia is shit and we can't get it here. Have been constantly updated with the progress from @SkyUK and are now back online
-
Justine (@Just_Woodbridge) reported from Wellingborough, England@virginmedia I thought my issue was resolved yesterday, but today I’ve had an email saying something different. I text the number again, at 11.28am, the bot replied but nothing since then?!
-
Lee McRae (@leemcrae76) reported from Northamptonshire, England@virginmedia Internet is down again in NN5. The service here is so unreliable. Can you please pass this over to your complaints team as a matter of urgency and ask them to DM me please?
-
Tyler Quantrill (@TylerQ2001) reported from Rushden, England@virginmedia No known issues in the area, and then the services test doesn’t work either? 😕
-
Justine (@Just_Woodbridge) reported from Wellingborough, England@virginmedia Yes I’ve done the factory reset and still having issues. Sky boxes need to be reconnected to wifi every day and I’ve checked it all out with Sky and it’s not a Sky problem. It’s a Virgin wifi issue.
-
Dion (@dplosky) reported from Irthlingborough, England@virginmedia @paul95584796 Not working still for me AGAIN! 2 full days! And. U have the cheek to text saying tarrifs going up!
-
🎃🦇🖤Spooky Sausage Factory🖤🦇🎃 (@factory_sausage) reported from Northamptonshire, EnglandHi @virginmedia is 02038271376 one of your numbers? Just had a call trying to get me to install an app called Quick Support. She seemed miffed when I wouldn't do it.
-
Hunnybun's Bracelets (@HayleyWhite36) reported from Northamptonshire, England@virginmedia good morning, what time are your cancellation team open from? I need to cancel my virgin media package today as we’re moving
-
𝘼𝙙𝙖𝙢🐰 (@acmtix) reported from Wellingborough, England@virginmedia @angelus1755 Basically like it or lump it. That's customer service for you...
-
-
Richard Sigsworth (@RichSigsworth) reported from Rushden, England@SkyUK Now that’s what you call customer service, well done @SkyUK poor service @virginmedia
-
Justine (@Just_Woodbridge) reported from Wellingborough, England@virginmedia I keep losing our broadband signal, especially in the evenings 😔have tried resetting etc, but no good. Even have your boosters, but still no good. Help, please!
-
Cazzlar!! (@cazzlar1985) reported from Burton Latimer, England@virginmedia @peterlealfc That link doesn't work!
-
Lee McRae (@leemcrae76) reported from Northamptonshire, England@virginmedia Yes I did, just this morning. The system diagnosed a fault and asked me to reset my router. I did and it started working again (as it always does tbh) and has since gone down again. I would like to know how to book an Engineer to call please ASAP! Thanks
-
Stephen Szmidt (@sszmidt199) reported from Northamptonshire, England@RogerProtzBeer @virginmedia This is totally unacceptable. When resolved ask for compensation for loss of service, inconvenience & your time. Keep records. Raise an official complaint following their process. If unhappy with their response complain to CISA, their ombudsman. Consider switching. Good luck!
-
DREAMVIEW ESTATES (@MurrayAlanLee) reported from Old, England@virginmedia @oddfruit Hi we were told 11/1 but texts are suggesting a re boot may help. Will try when I’m there later
-
Clare Elsby (@elsby_clare) reported from Northamptonshire, England@virginmedia my partner is main carer for his 86 year old dad & lives with him in lockdown. They have not had telly since Friday evening DVR serious problem. His dad relies on the telly. They have tried to phone you and go online, but no help. PLEASE SORT!
-
Sandeep Takhar (@sandeeptakhar9) reported from Northamptonshire, England@virginmedia we've lost broadband. Reset the router numerous times but no success. Is there an outage?
-
russ sanders (@russsanders2) reported from Northamptonshire, England@virginmedia Can't. Your Internet has not worked since Saturday. Tech support not answering #terribleservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
John Mercer (@Merse2506) reported@virginmedia For ovr 1 week I have not had Netflix after my transfer. As the biggest Kylie fan if I miss it I will cancel my subscription to Virgin Media
-
ShirleySarah🌹🎸🦊🦔🐦⚽ (@ShirleySarah70) reported@virginmedia You still haven't replied to my DM which I sent nearly 10 days ago. Don't you like me? What have I done wrong apart from being a customer of over 25 years.
-
AxiomLunc (@AxiomLunc) reported@Benleo @virginmedia @Benleo Put a complaint into the Ombudsman, O2 and Virginmedia do this all the time, i had a friend who cancelled his O2 contract after working for the company, never had issues with fraud etc, then magically after leaving, he had over £1000 fraud on his account.
-
OfficialJohnHarrison AWMM 3838 (@jph1962) reported@Benleo @virginmedia One other issue they never mention, is if you leave any email addresses die after 3 months. For some people not an issue, however I’ve used theirs for 10 years all my contacts use it, even banks, shops etc.
-
Stephen Hampson (@StephenHampson) reported@mark_wootten @virginmedia are just as bad for things like that
-
X (@XONYT_) reportedI switched my network from EE to O2 because I wanted 1Gbps broadband for my home, and Virgin Media offered me a discount, including unlimited everything and unmaxed speeds on my mobile through O2, which I already had on EE. Tell me why O2 is so much worse than EE, and why I cannot get a signal in many places. #pissed
-
Ric M. (@revoraman) reported@Benleo Well said, Ben. Yes, the WORST! You are in the public eye. Private Cstmrs like me who get billed for DD payments by @virginmedia , despite writing to Cust Svcs Exec in March, April, still cannot access emails, as their Support is totally inept+incompetent!
-
guygorilla (@guygorillacity) reported@Benleo @virginmedia Agree - worst company - taking more than fixed price contract stipulated from an old age pensioner.
-
Mia (@LondonMum2025) reported@Benleo @virginmedia I’m having the same issues with them
-
Pat🇬🇧🏴 Ray🏴🇬🇧🩵❤️ (@patray25) reported@VoWSilla @Benleo @virginmedia They are the very worst