Virgin Media

Virgin Media Outage Report in Rugby, Warwickshire, England

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The latest reports from users having issues in Rugby come from postal codes CV21.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rugby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rugby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rugby, Warwickshire, England 12/15/2024 00:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rugby, Warwickshire, England

The most recent Virgin Media outage reports came from the following cities: Coventry, Royal Leamington Spa, Nuneaton, Rugby, Hinckley and Bedworth.

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City Problem Type Report Time
United KingdomCoventry TV
United KingdomRoyal Leamington Spa TV
United KingdomNuneaton Internet
United KingdomRoyal Leamington Spa TV
United KingdomRoyal Leamington Spa Internet
United KingdomRoyal Leamington Spa Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rugby, England

Latest outage, problems and issue reports in Rugby and nearby locations:

  • d_galvinio D...G (@d_galvinio) reported from Coventry, England

    All the other internet providers must love how bad @virginmedia internet is, it’s by far the worst I’ve ever had 💩💩💩💩💩💩💩💩💩💩💩💩

  • mylescheshire Myles Cheshire (@mylescheshire) reported from Bedworth, England

    Bad enough that I have to wait so long to get through, you don’t have to force Sam Smith on me do you though @virginmedia

  • x_graciee 🏳️‍🌈ɢʀᴀᴄɪᴇ ⁷ - #Bʟᴍ✊🏽✊🏾✊🏿 (@x_graciee) reported from Bedworth, England

    virgin media need to fix their wifi. absolute shite! of course it’d go down in the middle of the night when nobody can help 🙃😴 @virginmedia

  • Colin_UK_GB colin mann 🇬🇧 (@Colin_UK_GB) reported from Coventry, England

    @virginmedia wifi not working in coventry - get it sorted - National Energency

  • RobSummerfield1 Rob Summerfield (@RobSummerfield1) reported from Coventry, England

    Surely Richard Branson will personally compensate everyone let down by Virgin Media today. After all, he’s a big believer in bailouts.

  • Psycho_Deadman (-Psycho-) Deadman (@Psycho_Deadman) reported from Hinckley, England

    @virginmedia FIX YOUR INTERNET. I have never had this many issues with any other internet provider. The internet is fast... but my god does it drop at the slightest nudge.

  • howarth96 Alexander Howarth (@howarth96) reported from Keresley, England

    @virginmedia (Still) Trying to cancel the service, have been for the last few days but can’t get through to speak to somebody

  • SophieClaireB Sophia Benvenuto (@SophieClaireB) reported from Nuneaton, England

    @virginmedia But I need to give my notice within today? How is it possible if you give people no other way to cancel it?! Every other company let’s you do it by clicking an option on the portal. I am an NHS key worker and feel like you are taking advantage of people money time! Let me cancel!

  • SophieClaireB Sophia Benvenuto (@SophieClaireB) reported from Nuneaton, England

    @virginmedia hi, desperately trying to get through to someone to give my 30 day notice of end of broadband and not continue at the end of my 1 year contract. Been for hours trying to get through to the phone, unable to do via portal or otherwise. Please help

  • rcw1969 richard wilson (@rcw1969) reported from Rugby, England

    So @virginmedia only run tech support during office hours!!! So no internet for 15hours at weekends!

  • Psycho_Deadman (-Psycho-) Deadman (@Psycho_Deadman) reported from Hinckley, England

    @virginmedia Somewhat stable. However, today is a clear day. It is whenever there is the slightest breeze or a slight change in weather. I have never had such an inconsistent connection.

  • WanaGlasgowKiss ƙąʂɧɱყɠơƖɖ (@WanaGlasgowKiss) reported from Coventry, England

    @mkethechange @virginmedia That sucks Im with @SkyUK it is pretty consistent.

  • nsmith135 Neil Smith (@nsmith135) reported from Bedworth, England

    @RichMarsh67 @virginmedia When they phone tomorrow to treble my speed for £20 I’ll be like no choice the grief I get from the household when the net goes down!

  • SophieClaireB Sophia Benvenuto (@SophieClaireB) reported from Nuneaton, England

    @DaveRumbold @virginmedia Thank you Dave, how did you manage to get through to them? Feels impossible! I am at work and keep on taking breaks to see if they get back to me, but the days tree n is absolutely broken. Should be able to terminate from the online portal!

  • SophieClaireB Sophia Benvenuto (@SophieClaireB) reported from Nuneaton, England

    @virginmedia @TheAmos123 Hi, please help, I have to give today my 30 days notice and have no other way to do it that speaking to someone but no one is answering! I am a key worker for NHS, your website says you are prioritising is but does not feel like it 😢

  • stayawakv maya (@stayawakv) reported from Coventry, England

    Never rant on socials but when a company calls you a day before, confirming they’re coming out to install broadband after 6 weeks, and on the day you get a text from CS to state it’s been cancelled due to lack of communication... @virginmedia pissed off is an understatement 🤯

  • SophieClaireB Sophia Benvenuto (@SophieClaireB) reported from Nuneaton, England

    @virginmedia @Nicebikeman1 Hi @virginmedia how can we speak to them if they are not answering! Feels like you do it on purpose so you can charge people for claiming they have the notice after 30 days, when you just not allowed them to cancel if no one answer and there is no other way!

  • Colin_UK_GB colin mann 🇬🇧 (@Colin_UK_GB) reported from Coventry, England

    @virginmedia your director of service operations should be put in prison - your service management is appalling and your entire operation is incompetent

  • x_graciee 🏳️‍🌈ɢʀᴀᴄɪᴇ ⁷ - #Bʟᴍ✊🏽✊🏾✊🏿 (@x_graciee) reported from Bedworth, England

    @AdwFifa @virginmedia yup. box keeps flashing the green WiFi symbol, piece of ****😩

  • cMsUnited cMsUnited (@cMsUnited) reported from Rugby, England

    @virginmedia So, this mistake has been resolved very quickly by someone via virgin app this morning. Credit where credit is due. They apologised, applied a rolling credit to the account to cover the monthly cost, and refunded the postage and installation charges. Let's hope this fix works

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SlaveOfAllah123 Abu Yahya (@SlaveOfAllah123) reported

    @virginmedia @AndyVenn1 It would help if that number actually worked! It just tells you the agents are busy, goodbye. Great!

  • t_andytck30 Andy T (@t_andytck30) reported

    @virginmedia the connect app doesn't work on the hub 4, but the app has to locate the blackspot to get your WiFi booster. I had less of a blackspot with the hub3. I'm paying so much for broadband and your hubs should be able to reach around a standard 3bedroom property. 😟

  • KaiKuenssberg Kai Aaron Kuenssberg (@KaiKuenssberg) reported

    @virginmedia Can the account holder cancel with a letter? Easier than being on hold.

  • joehaggerty joe haggerty (@joehaggerty) reported

    @virginmedia Yes but that has been a nightmare. 3 days down the line and going round in circles.

  • ertaaa rob (@ertaaa) reported

    @virginmedia I do not have a cable anyway finally virgin has advised that it s your problem in my area and not my equipment 2 days claiming that all was ok

  • karenforbes karen forbes (@karenforbes) reported

    @virginmedia please please help! My wifi is awful! Ever since updated to new hub. Spend over £100 a month on your services for nothing! Tried e-mailing, phoning - nothing! Stuck in lockdown with shocking WiFi! What a time to be alive! BT or sky? Which one is better?

  • EvenIbzy Ibzy. indeed (@EvenIbzy) reported

    @PollyJames @rossbuet @virginmedia I found that their sales team is very active, so call that number and have them transfer you. It's how I got around the automated machine. The live web chat never seems to be actually live either (more robots)

  • pitiful_stu stu (@pitiful_stu) reported

    @virginmedia are you able to get an engineer out before Friday to me? If not I'm leaving. Had 4 engineers out to not fix my issues, not spending more than 5 mins at the property trying to fix the issue. One of them detected line damage and i had an appointment for repair for 2 weeks after 1/2

  • ellah101 Ella H (@ellah101) reported

    Hello @virginmedia i have tried calling you a few times, and tried online chat. I am at the end of my wits! My internet keeps going off. There are no local outages, i have rebooted and reset the hub. Im paying for a service i am not getting!!!

  • pitiful_stu stu (@pitiful_stu) reported

    @virginmedia so I can sit on hold for an hour to get connected to someone who can't help me for the 10th time? I WAS SUPPOSED TO GET A CALL FROM A MANAGER/SUPERVISOR TODAY AND HAVEN'T