Virgin Media Outage Report in Rugby, Warwickshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Rugby come from postal codes CV21 and CV22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rugby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rugby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 20: Problems at Virgin Media
Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Rugby, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Nuneaton, Coventry, Rugby, Hinckley, Royal Leamington Spa and Bedworth.
| City | Problem Type | Report Time |
|---|---|---|
 Nuneaton |
||
| Coventry |
Internet | |
| Coventry |
Wi-fi | |
| Rugby |
Wi-fi | |
| Nuneaton |
Internet | |
| Rugby |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rugby, England
Latest outage, problems and issue reports in Rugby and nearby locations:
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N!Mbo
(@Nimboslice97) reported
from
Whitnash, England
@virginmedia why is my wired Ethernet connection not working but WiFi is?
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Brian Roe
(@MrBrianRoe) reported
from
Royal Leamington Spa, England
@virginmedia spent another wasted hour on chat on your site. It crashed multiple times yesterday but you blamed Facebooks outage ...? Are you for real?
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Pat Ryan
(@b1gpat) reported
from
Nuneaton, England
@virginmedia Netflix came back today. Separately, the movie I recorded last night started 30 mins late but the Virgin box didn't adjust for it. So I missed the ending. Pretty poor service, considering how much I pay every month.
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Brian Roe
(@MrBrianRoe) reported
from
Royal Leamington Spa, England
@virginmedia That's the problem...? Right there in your sentence! You don't provide a high level of service. Reading the tweets and responses on Twitter will prove that. Saying "sorry" is not providing a high level of service. I've left, goodbye.
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Becky
(@chibs9105) reported
from
Royal Leamington Spa, England
@SkyBlueRobbie @virginmedia Years ago I both worked for virgin media, and was a customer - I’d never recommend them to a soul, they’re appalling!
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Rich Bishop 😷
(@richbishop) reported
from
Cawston, England
@HeyPJB @virginmedia Yeah. That's easy enough. My Virgin gigabit and TV was jumping from £74 to £89 next year. BT offering a very similar service for £84 but includes Netflix (£13.99 worth), which Virgin can't do.
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Sam D
(@skybluechick72) reported
from
Rugby, England
@virginmedia It’s come back on now - I only knew it was down as looked on Twitter then 5 minutes later it came back just extremely frustrating start to the day
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Brian Roe
(@MrBrianRoe) reported
from
Royal Leamington Spa, England
@virginmedia your badly designed website keeps crashing and giving me a blank page. ( On a Year old MacBook Air). You'd think a billion dollar tech company would have a functional website? #fail.
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Chris Roberts
(@LittleTed84) reported
from
Hinckley, England
@OpenreachHelp Could you confirm if Virgin Media are planning to utilise the same exchange as they are expanding there network in the same area.
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Rich Bishop 😷
(@richbishop) reported
from
Cawston, England
@virginmedia Ah well 🤷 I wasted 90 minutes trying to stay a customer. The ball is very much in your court now. The @bt_uk offer is much better, and so far, no lies!
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lee steane 🏆
(@leesteane7) reported
from
Bedworth, England
After spending 1hr on the phone to @virginmedia to sort a payment issue out they put the phone down on me 😡 will be cancelling my contract as of tomorrow.speaking to people i cant even understand.. Fuming
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Iain Gorrie
(@oftherain) reported
from
Coventry, England
@virginmedia Trying to resolve a billing issue and coming up against a brick wall and no way forward. My bill increased from £33.50 to £52.50 which I have not agreed to. Can we sort this amicably or do I need to go to the ombudsman to sort things out? Customer service...
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Litebox Architecture
(@LiteBoxA) reported
from
Nuneaton, England
@virginmedia @VirginMedia_TV our tv service is down and we can not access the app either won’t allow us to login, we have error code S101 we can not find a contact number to call??
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Jamie Merritt
(@1merritt79) reported
from
Rugby, England
@virginmedia second outage of broadband in as many days in Rugby. Just closed an account - with never any problems and a new one now in my name I've had 2 outages within a week! What is going on? I'm stuck at home with after effects of covid and rely on b/band to watch TV!
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Iain Gorrie
(@oftherain) reported
from
Ryton-on-Dunsmore, England
@virginmedia I have now emailed your CEO laying out the complaint in further detail.
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Pat Ryan
(@b1gpat) reported
from
Nuneaton, England
@virginmedia Netflix channel 150 says "Not authorised". Was working ok a couple of days ago. How do I fix this please? Not a problem with my account. Netflix is working fine on my phone.
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lee steane 🏆
(@leesteane7) reported
from
Bedworth, England
@virginmedia I want to cancel my contract, is there a phone number i can call as i got cut off last night?
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Gemma Downes
(@gemmadowneswba) reported
from
Nuneaton, England
@chrislepkowski @rjdowning @virginmedia All of ours are finally back but it’s really poor by Virgin Media
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Jane
(@Irish_Jane_) reported
from
Hinckley, England
@virginmedia worst customers service ever!!!!! Can you please sort my issue!!
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Iain Gorrie
(@oftherain) reported
from
Ryton-on-Dunsmore, England
@virginmedia I have already opened a formal complaint. This was dismissed with "You are unhappy about the poor customer service you experienced. We request you call on the number..." which led to further a further call, lots of waiting and no further progress. Hence this Twitter conversation.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Mcgimpsey
(@Rob_Mcgimpsey) reported
from
Romsey, England
@virginmedia The call back was organised by your virgin customer services because nobody seems to know what’s going on with my install. I think the hope was that the area manager might know. I’m not even exaggerating.
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_Itsrosee_
(@_itsrosee_) reported
@virginmedia Service
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Paul
(@paulmeaden89) reported
@virginmedia I’m well familiar with that number and have tried to resolve this 5 times now. The team are useless. I’ve even tried to cancel, they are also incapable of this.
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MJ
(@mickyjayuk) reported
@virginmedia Once upon a time, you were the best. You're not anymore and the day I can cancel and go elsewhere I will.
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peter francis
(@peterfr07003652) reported
@virginmedia just joined virgin media and terrible customer service. Long wait times, over three hours to try and get to an advisor. Now cancelling within cooling off period.
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David J Rutherford
(@daveyruthers) reported
@virginmedia Still not working 😕
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Hoon
(@hoohooner) reported
@virginmedia the repairman he could help himself to coffee, tea and some biscuits, but that the cadburys button pudding pots were off limits. He said no worries and carried on working. We get home at 3pm after a few hours and find the repairman gone. The internet seems to be working but
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pepe lore enthusiast
(@MadtingLuke) reported
@virginmedia yes, that’s what came up when I checked it - right now it says there’s no issues affecting my area but like I said, it happens all the time
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Suzanne Brown
(@SParker616) reported
@virginmedia how can I find out if my area is scheduled for work tomorrow which would involve our network being down for some or all of the day? Working from home and have an important meeting then.
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jean carwood-edwards
(@jeancedwards) reported
@virginmedia Yes they asked sec quests my mum can’t answer-they’re about ‘most recent calls made’ on the phone that she’s been paying you for but hasn’t used in years. You say she can’t cancel her contract or even make the payment that you’ve threatened her with a debt collector letter for😢