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Virgin Media outages and service status in Rugby, England

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Rugby, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received Jun 5, 2:47 AM GMT+1.
  • 56% TV (56%)
  • 33% Internet (33%)
  • 7% Wi-fi (7%)
  • 4% E-mail (4%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rugby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rugby, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 7: Problems at Virgin Media

Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Rugby, England

The most recent Virgin Media outage reports came from the following cities: Royal Leamington Spa, Nuneaton, Hinckley, Coventry, and Bedworth.

CityProblem TypeReport Time
Royal Leamington Spa Internet 3 days ago
Nuneaton Wi-fi 5 days ago
Hinckley Internet 6 days ago
Nuneaton Internet 10 days ago

Nearby cities with recent reports

Royal Leamington Spa

1 recent signals

3 days ago
Nuneaton

1 recent signals

5 days ago
Hinckley

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rugby, England

Latest outage, problems and issue reports in Rugby and nearby locations:

  • leesteane7
    lee steane 🏆 (@leesteane7) reported from Bedworth, England

    @virginmedia I want to cancel my contract, is there a phone number i can call as i got cut off last night?

  • amancalledalex
    Alex Barker (@amancalledalex) reported from Coventry, England

    @GeorgeMonbiot @VodafoneUK I had a problem with @virginmedia which eventually got sorted out, but not before going to their Executive Team. Customer care was nonexistent on the phones. Customer care is challenging but staff need to show much more empathy with the customer.

  • steveblyth
    Stephen Blyth (@steveblyth) reported from Stockingford, England

    Yep. Down twice in one day. @virginmedia

  • essjayarr
    Samantha 🤶🏻 (@essjayarr) reported from Coventry, England

    It’s not just a Virgin Media issue I don’t think... we’re on Sky and it’s not working? #PUSB

  • DiDav246
    Diane Davies (@DiDav246) reported from Coventry, England

    Now been on the phone to Virgin Media for 1 hour 45 mins and problem still not resolved

  • SEllisXD
    Sophy Ellis (@SEllisXD) reported from Coventry, England

    @virginmedia Look at that on hold then cut off storey of this issue.... again and again and again and again I’ll just do the same again tomorrow

  • Mentalmelodic
    Anya Kinsella (Anya Fay) (@Mentalmelodic) reported from Rugby, England

    @virginmedia I've tried to sign in, but I'm not using the correct login details and when I complete the 'forgotten password/username' form it says the page is broken.

  • rajeevlochanb
    Rajeev Bhardwaj 🇮🇳 (@rajeevlochanb) reported from Coventry, England

    Not the best #customerservice from @virginmedia switched services nad have nothing but trouble since, my number still not been ported almost 2 months in and I am paying both providers. Tried calling VM and got nowhere and was hung up on not once but twice!

  • Irish_Jane_
    Jane (@Irish_Jane_) reported from Hinckley, England

    @virginmedia worst customers service ever!!!!! Can you please sort my issue!!

  • JamesHar16
    James 🌲🌳 (@JamesHar16) reported from Royal Leamington Spa, England

    @iantivey @virginmedia Never going back

  • GodivaGuidedogs
    GodivaPuppyAppeal (@GodivaGuidedogs) reported from Nuneaton, England

    @virginmedia Even more reason to cancel, typical corporate strategy why offer people something cheaper in today’s economic climate when you can continue to rip them off

  • CSBViolin
    Cathy Scott-Burt (@CSBViolin) reported from Rugby, England

    @virginmedia our box has been next to useless for 10 days now - won’t connect, when it does its slow, work from home a nightmare and tonight we can’t watch tv. Keep opening chats on web and WhatsApp - no one gets back to me. No issue with postcode we’ve reset the hub but nothing.

  • RunFurnoRun
    Running Through Life (@RunFurnoRun) reported from Rugby, England

    @virginmedia Is that really important and negates your obligation too clean it up? And is that really down too an innocent member of the public too find that out?

  • oftherain
    Iain Gorrie (@oftherain) reported from Ryton-on-Dunsmore, England

    @virginmedia I have now emailed your CEO laying out the complaint in further detail.

  • SimonRyan2
    Simon Ryan (@SimonRyan2) reported from Coventry, England

    @MartinSLewis I phoned virgin media because I was getting a very slow wireless speed from there hub, it’s time to leave the refused to send an engineer to check #byebyeVirgin

  • LiteBoxA
    Litebox Architecture (@LiteBoxA) reported from Nuneaton, England

    @virginmedia @VirginMedia_TV our tv service is down and we can not access the app either won’t allow us to login, we have error code S101 we can not find a contact number to call??

  • Ryan_Parfrey
    Ryan Parfrey (@Ryan_Parfrey) reported from Coventry, England

    @virginmedia still no reply to my complaint a month ago or reply to my tweets. You're awful

  • lewis14cliona
    Cliona (@lewis14cliona) reported from East Haddon, England

    Really disappointing from @SkyUK. Satellite not working. Need engineer to fix. Not available until 13th August at earliest. Really unsure what the point of paying premium is if service delay is this long??? (> than 14 day maximum). @virginmedia @btsport could you do better?

  • richbishop
    Rich Bishop 😷 (@richbishop) reported from Cawston, England

    @HeyPJB @virginmedia Yeah. That's easy enough. My Virgin gigabit and TV was jumping from £74 to £89 next year. BT offering a very similar service for £84 but includes Netflix (£13.99 worth), which Virgin can't do.

  • SEllisXD
    Sophy Ellis (@SEllisXD) reported from Coventry, England

    @virginmedia call dropped AGAIN 3rd time today from technical support, can’t use your online service as it’s saying I am no longer a customer but thanks for taking my bill payment today. That’s another 4 hours I won’t get back why is it so impossible to actually get some help?!?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnOBrennan2
    John O’Brennan (@JohnOBrennan2) reported

    @wattzez @ConorGallaghe_r @IrishTimes That is completely untrue. I was on Virgin Media TV Tuesday talking about the issue. Just before that programme RTE’s Prime Time did a segment. It is being very widely discussed.

  • me_marifi
    Marifi (@me_marifi) reported

    . @virginmedia I’m also locked out of my account for weeks due to something going wrong with merging @O2 and Virginmedia acoints. Escalated several times and once again today. Your support options knowledge articles, and support paths for this issue are shocking - HELP

  • abdullah17801
    abdullah (@abdullah17801) reported

    @virginmedia Hi , I’m really disappointed for the customer service standard, I have been charged twice double my bill and I have contacted the customer service team they promised me to solve the problem and call me back in week time. Somehow now more than 10 days and no one call

  • oisoli
    Soli (@oisoli) reported

    @virginmedia we are getting no internet and the app says it’s our kits connection but that is all good and still won’t work after following your steps? Any help or updates?

  • Glouc123
    Andrée & Smudge (@Glouc123) reported

    @virginmedia am throwing new crap remote in bin. Got to sign in to channels and give your email info. Everything a pain in backside.

  • DerekXMorriss79
    Derek Xavier Morriss (@DerekXMorriss79) reported

    @virginmedia any reason the WiFi signal keeps dropping out every 5 minutes or so? It really is appalling

  • marypaul32
    mary32 (@marypaul32) reported

    @nightsong53 We're still waiting for @virginmedia to come fix our broadband. My husband was so infuriated by the call centre staff I had to take over. We have raised formal complaint but of course not heard from them.

  • barbzinsa
    Belle BTE (@barbzinsa) reported

    @virginmedia Broadband is down in Richmond Hill TW10, do you know how long it will take to fix the signal?

  • leedshippriest
    leedshippriest (@leedshippriest) reported

    Three broadband outages in LS16 in a week @virginmedia Not good enough get this sorted. We pay good money for this service

  • weeleesa
    Lisa Harvey (@weeleesa) reported

    @virginmedia what is going on in EK G74 area? Estimated fix 3pm and been down since last night?? Surely can’t take so long to fix.