Virgin Media Outage Report in Rugby, Warwickshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rugby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rugby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Rugby, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Hinckley, Royal Leamington Spa, Nuneaton, Coventry and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Hinckley |
Internet | |
| Royal Leamington Spa |
Internet | |
| Royal Leamington Spa |
Internet | |
| Nuneaton |
TV | |
| Royal Leamington Spa |
||
| Coventry |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rugby, England
Latest outage, problems and issue reports in Rugby and nearby locations:
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Mark86
(@markharper86) reported
from
Royal Leamington Spa, England
@virginmedia Hi, I finally got through this morning. I received no counter offer to the one that Sky had offered me. And more importantly the agent I spoke with was very rude and hostile. Not sure she understood how to retain customers but you lost one today due to this poor customer service
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Daryl
(@onedigitless) reported
from
Hinckley, England
@virginmedia imagine my surprise at my bill this morning when I've been charged an amount your CEO office assured me was a mistake a month a ago it wouldnt happen. Just let your CEO team that when they call, I won't be this polite telling them where they can stick the service
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Pete Schofield
(@Schoey08) reported
from
Coventry, England
@virginmedia yep that’s right Virgin Media not working again. Seriously what am I paying for
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EL
(@elltruman10) reported
from
Broughton Astley, England
@virginmedia No nothing at all and haven’t heard from virgin since! Want it sorting as soon as and also the internet is slow and hasn’t been any better since changing from BT
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Matt Nash
(@djmattnash) reported
from
Coventry, England
@virginmedia Yea both, and all since I served my 30 day notice, surprise surprise... don’t worry about it though, I haven’t got another two hours to wait on hold trying to get through to your abysmal ‘customer service’ so I’ll just tether to my mobile for the rest of month...
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Matt Tall 🤝
(@MattTall3) reported
from
Coventry, England
@richardbranson @virginmedia it’s down again internet and tv
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Mark86
(@markharper86) reported
from
Bedworth, England
@virginmedia Hi there, I have tried yesterday and today, I can't keep spending my life on hold. I want to cancel my service, it is a shame as I have enjoyed having it but this is infuriating. I will try again tomorrow morning, I suggest you employ more call agents.
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Mark86
(@markharper86) reported
from
Royal Leamington Spa, England
@virginmedia Absolutely shocking customer service today. I have been trying to talk to someone for the past hour, on hold for 30+mins. I was willing to renew but l am going to leave and go with Sky. Just lost yourself a customer today.
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia - Out of contract and tried to switch to a deal on your website. Customer services refused, claiming the £250+ more a year option I'm on is the best you'll offer. I ended up cancelling, as I'm not paying over the odds - sad I have to leave though & hoped for better!
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graham gould
(@GouldGraham) reported
from
Coventry, England
@virginmedia Don’t use people I was going to be a new customer changed my delivery date as was on holiday told me it’s changed I checked with online chat all good Never turns Up Customer serves were rude its not our fault it’s yours!!!!!!!
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Danny
(@1danielcarroll) reported
from
Rugby, England
@virginmedia Nothing works, I've disconnected the power on both, held down reset on the hub and nothing changes. Stuck on the start up screen with a blue solid light and a flashing red on the tv and a green flashing light on the hub. Seriously why not just have turn it off like every1 else😡
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Mark86
(@markharper86) reported
from
Royal Leamington Spa, England
@PJMontgomery Ha! I have been trying to do the same. I will cancel my direct debit and then I am pretty sure they will come running. Such a joke, sure if I wanted to upgrade I would be seen in an instant! @virginmedia
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Danny
(@1danielcarroll) reported
from
Rugby, England
New customer to @virginmedia and the tv and Hub are frozen. I'm not putting up with stuff that doesn't work.
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia I gave them a call before mentioning it on Twitter. I've sent in a complaint as a last attempt before I subscribe to another provider.
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Jue
(@sunshyney35) reported
from
Hinckley, England
@virginmedia For a long time and now the service keeps stopping and starting.....
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Kelly 💕
(@mrsmcgibble) reported
from
Nuneaton, England
@KaysGramma @LordSnow @Bjorkian15 @EW Think it would be much higher if it was available on more platforms, in the UK it's only available on sky, so the large customer base on virgin media would not be able to watch until available to stream.
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Lottie
(@LottieRoe82) reported
from
Coventry, England
@virginmedia I decided to stay in the end. Just hope the service can improve so I don't regret my decision!!
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Carl Edwards
(@carledwards1974) reported
from
Bedworth, England
@virginmedia having issues again in our area. I have unplugged and reset our broad band box but still having issues. Signal dropping out and low speeds. We are paying a premium for the fastest speeds yet we get mediocre speeds and poor Wifi. Can you check asap please.
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EL
(@elltruman10) reported
from
Broughton Astley, England
@virginmedia I need some help on who to contact to make a complaint about a bad installation and hopefully get it sorted as it has been on going now since the week it got fitted
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Michael Grahame-Dunn
(@MGDTWITWATCH) reported
from
Nuneaton, England
@virginmedia awful service and even worse customer service -
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cj
(@iamcj1z) reported
@virginmedia down again! no internet at home since 11am. severely affecting me to do my job here. cant do the job at home today
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Tom Waterman
(@TomWaterman17) reported
@virginmedia Hi, you keep sending me emails about picking up a router I had when I was a VM customer, but nobody comes to collect. Then I've just had a call from someone in your customer services office shouting at me for not arranging this with them or giving them personal info on the phone
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Glovesy
(@scobitsj) reported
@virginmedia There is no reference to damage caused to property on this form you’ve sent me.
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Baller Brannagan
(@heyit5sam) reported
@virginmedia I don’t pay my mobile phone contract to not have signal. Why have you changed carrier? Vodaphone is **** and I will seriously consider cancelling. Unusable phone for 2 days now due to poor phone reception
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Lee Aitken 🍀
(@aitken_lee) reported
@virginmedia hi virgin, I have now wasted around 3 hours of my life speaking to 7 different agents trying to activate my router after a move. Please can you dm me so we can get this sorted before I need to raise another complaint or go to the ombudsman? Shocking customer journey.
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Dr John Matlin
(@ttpauthor) reported
@virginmedia This is the eighth day I have been without service. Your words are of no comfort. Action is what’s needed and an explanation of why you are taking so long to fix a problem
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Dan
(@vamosdan86) reported
@virginmedia This is all confusing. You told me it’s a legit sales member. He never asked for any details just that I was account holder. He then offered me a new deal but said he’d need date of birth and direct debit details.
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Emma Lowe
(@Emm322) reported
@virginmedia Not on the service status part of the website. But then it's never updated about anything
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Emma Lowe
(@Emm322) reported
@virginmedia sort the phone lines out. My elderly neighbour is a phone at all due to inadequate service
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Michael
(@Stantonator82) reported
@virginmedia This company must be the worst for customer service in Europe. 6 days of contacting virgin and they have taken further payments and we still have no services. They are shambolic and branson should be ashamed. No customer communications from virgin & no compassion.