Virgin Media

Virgin Media Outage Report in Rugby, Warwickshire, England

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The latest reports from users having issues in Rugby come from postal codes CV21.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rugby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rugby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rugby, Warwickshire, England 08/26/2025 17:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rugby, Warwickshire, England

The most recent Virgin Media outage reports came from the following cities: Coventry, Hinckley, Nuneaton, Bedworth, Royal Leamington Spa and Rugby.

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City Problem Type Report Time
United KingdomCoventry Internet
United KingdomCoventry Total Blackout
United KingdomHinckley TV
United KingdomCoventry TV
United KingdomCoventry Internet
United KingdomNuneaton TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rugby, England

Latest outage, problems and issue reports in Rugby and nearby locations:

  • pinkz_afc Pinkz (@pinkz_afc) reported from Coventry, England

    @virginmedia why is your customer service so shizzle! All i want is my confirmation of cancellation date email.

  • Wanty72 Paul Want (@Wanty72) reported from Royal Leamington Spa, England

    @virginmedia messaging you here as using the website to find help I just get lots of Bad Request errors. Our Virgin Box keeps turning on and off by itself and we need a replacement. Please advise, thanks

  • CSBViolin Cathy Scott-Burt (@CSBViolin) reported from Rugby, England

    @virginmedia our box has been next to useless for 10 days now - won’t connect, when it does its slow, work from home a nightmare and tonight we can’t watch tv. Keep opening chats on web and WhatsApp - no one gets back to me. No issue with postcode we’ve reset the hub but nothing.

  • robintjohnson8 Robin Johnson (@robintjohnson8) reported from Coventry, England

    @virginmedia As I am a sane human being, I’ve already looked online for help. Why answer like this - an obvious bot response. ??

  • nippa77 Neil Simpson (@nippa77) reported from Coventry, England

    @virginmedia They are merely stating it is an “inconsistent fault” No explanation as to why and what is being done to resolve the problem

  • s_birket Daisy (@s_birket) reported from Coventry, England

    @virginmedia Internet suddenly cut out yesterday, all checks done, but first available tech appt is 3rd Nov. I wfh, that will be 5 days without broadband. That's appalling.

  • Covlad459811 chris (@Covlad459811) reported from Coventry, England

    @Wozza5882 @virginmedia Not working for me me either

  • Covlad459811 chris (@Covlad459811) reported from Coventry, England

    @virginmedia No problem guys managed to get it after about 15 mins

  • LeFuzzyOtter Ann Chapman (@LeFuzzyOtter) reported from Hinckley, England

    Is anyone else having issues with @virginmedia? Internet is being very spotty and seems others are having issues too according to Down Detector.

  • GodivaGuidedogs GodivaPuppyAppeal (@GodivaGuidedogs) reported from Nuneaton, England

    @virginmedia Even more reason to cancel, typical corporate strategy why offer people something cheaper in today’s economic climate when you can continue to rip them off

  • amancalledalex Alex Barker (@amancalledalex) reported from Coventry, England

    @GeorgeMonbiot @VodafoneUK I had a problem with @virginmedia which eventually got sorted out, but not before going to their Executive Team. Customer care was nonexistent on the phones. Customer care is challenging but staff need to show much more empathy with the customer.

  • zcobb Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, England

    Me: Can you tell your supervisor that this email looks a lot like a phishing email? Support Person @virginmedia: I know, a lot of people have said that.

  • robintjohnson8 Robin Johnson (@robintjohnson8) reported from Coventry, England

    @virginmedia Thanks. While I’m on the subject - why does it ALWAYS take multiple attempts to sort anything out with VM? Your WhatsApp and online support workers usually sign off with ‘rest assured you will not have to contact us again’. But this is rarely true?

  • zcobb Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, England

    I just spent about 20 minutes trying to find out why I'm getting email from @virginmedia about a SIM that I didn't order. As far as I can tell, the email is legit and Virgin is sending me, and a lot of other people, a replacement SIM "to improve service." Did I miss a memo?

  • marieluc marie lucid 💙 (@marieluc) reported from Coventry, England

    @virginmedia can’t access #TysonFury fight ?help

  • JamesMartinTVR 🇬🇧 James Martin ACAM BA (Hons) 🇬🇧 #FBPB (@JamesMartinTVR) reported from Hinckley, England

    @virginmedia @primevideouk - Why does @BBCiPlayer on your devices not support the 4K football feeds? It only works through the app on my television which isn't particularly ideal.

  • GodivaGuidedogs GodivaPuppyAppeal (@GodivaGuidedogs) reported from Nuneaton, England

    @itsmeAlexVega @virginmedia I’ve used Virgin Media for years but going to cancel when my current contact expires

  • paulinespelman Polly P (@paulinespelman) reported from Coventry, England

    @virginmedia We have done this numerous times. I feel like we are going around in circles. We have 2 boosters as not working at all upstairs and still no good. An engineer has been out, still no better..

  • TheBluestStar 👻🎃Tara but a spookier version🎃👻🏳️‍🌈🇮🇸🇮🇪 (@TheBluestStar) reported from Coventry, England

    @virginmedia My parents TV and broadband have been down all day. My mum has been calling your customer service line all day and no-one is answering.

  • GodivaGuidedogs GodivaPuppyAppeal (@GodivaGuidedogs) reported from Nuneaton, England

    @virginmedia Mainly because you’re now too expensive, called retention team and was offered a derisory £4 discount. Enquired about new streaming service, agent knew nothing about it

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CarlMShepherd Just Carl Shepherd (@CarlMShepherd) reported

    WiFi has been down for 5 days now, boy I sure love not being able to do any of my assignments, with the deadline rapidly approaching, and this somehow not counting as mitigating circumstances. So yeah **** @virginmedia

  • AbiGillibrand Abi Gillibrand (@AbiGillibrand) reported

    @virginmedia Hi! It's been two weeks now and my internet is still going down... Do you know when it will be secure again - it's just really inconvenient with working from home 🥺🙏

  • EpiphanyA5 Epiphany A (@EpiphanyA5) reported

    @virginmedia absolute dog **** of a service!!! Staff in your call centres are RUDE! Constantly on hold or waiting for over an hour to get through! Going over the same ****!!! Still waiting for the manager of technical to contact me! Poor excuse of a service

  • Bennzky ben (@Bennzky) reported

    @virginmedia its been an issue for ages thats why i keep trying to get help but nothing

  • adamfletcher03 Adam Fletcher 🌳 (@adamfletcher03) reported

    @virginmedia A reliable service would be a start

  • DeviousPL PL84 (@DeviousPL) reported

    @virginmedia Is one of the gifts an internet and TV connection that doesn’t go offline all the time? Or how about competent customer service? I know I know, I’m probably asking way too much...

  • rmills599 RICHARD MILLS (@rmills599) reported

    @virginmedia Probably 25 days off poor/no customer service, not getting what I pay for. Fobbed off, lied to, cut off. Hours of waiting to speak to someone who cannot help. Been told to text a number which does not reply.

  • edandersen Ed Andersen (@edandersen) reported

    Just saw some really weird behavior with Virgin Media cable.. was getting slow downloads until I ran SpeedTest. Then they went back to normal. Hmmm

  • gaz_dance Rita Miller (@gaz_dance) reported

    @virginmedia Hi. Existing customer here. Disappointed with the trouble I'm having transferring services to my new address - you keep changing/not confirming the date. Makes WFH tricky during a pandemic. Message me x

  • meditationvac Meditationvacation (@meditationvac) reported

    @virginmedia I have and they say that they will turn up but they never do