Virgin Media Outage Report in Rugby, Warwickshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rugby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rugby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Virgin Media
Virgin Media is having issues since 01:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Rugby, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Royal Leamington Spa, Hinckley, Nuneaton and Wigston Parva.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Internet | |
| Coventry |
Wi-fi | |
| Royal Leamington Spa |
Internet | |
| Coventry |
Internet | |
| Coventry |
Wi-fi | |
| Hinckley |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rugby, England
Latest outage, problems and issue reports in Rugby and nearby locations:
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marie lucid 💙
(@marieluc) reported
from
Coventry, England
@virginmedia can’t access #TysonFury fight ?help
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
Me: Can you tell your supervisor that this email looks a lot like a phishing email? Support Person @virginmedia: I know, a lot of people have said that.
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Pinkz
(@pinkz_afc) reported
from
Coventry, England
@virginmedia why is your customer service so shizzle! All i want is my confirmation of cancellation date email.
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GodivaPuppyAppeal
(@GodivaGuidedogs) reported
from
Nuneaton, England
@virginmedia Mainly because you’re now too expensive, called retention team and was offered a derisory £4 discount. Enquired about new streaming service, agent knew nothing about it
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chris
(@Covlad459811) reported
from
Coventry, England
@Wozza5882 @virginmedia Not working for me me either
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chris
(@Covlad459811) reported
from
Coventry, England
@virginmedia No problem guys managed to get it after about 15 mins
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Neil Simpson
(@nippa77) reported
from
Coventry, England
@virginmedia They are merely stating it is an “inconsistent fault” No explanation as to why and what is being done to resolve the problem
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👻🎃Tara but a spookier version🎃👻🏳️🌈🇮🇸🇮🇪
(@TheBluestStar) reported
from
Coventry, England
@virginmedia My parents TV and broadband have been down all day. My mum has been calling your customer service line all day and no-one is answering.
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Alex Barker
(@amancalledalex) reported
from
Coventry, England
@GeorgeMonbiot @VodafoneUK I had a problem with @virginmedia which eventually got sorted out, but not before going to their Executive Team. Customer care was nonexistent on the phones. Customer care is challenging but staff need to show much more empathy with the customer.
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Polly P
(@paulinespelman) reported
from
Coventry, England
@virginmedia We have done this numerous times. I feel like we are going around in circles. We have 2 boosters as not working at all upstairs and still no good. An engineer has been out, still no better..
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Daisy
(@s_birket) reported
from
Coventry, England
@virginmedia Internet suddenly cut out yesterday, all checks done, but first available tech appt is 3rd Nov. I wfh, that will be 5 days without broadband. That's appalling.
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🇬🇧 James Martin ACAM BA (Hons) 🇬🇧 #FBPB
(@JamesMartinTVR) reported
from
Hinckley, England
@virginmedia @primevideouk - Why does @BBCiPlayer on your devices not support the 4K football feeds? It only works through the app on my television which isn't particularly ideal.
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GodivaPuppyAppeal
(@GodivaGuidedogs) reported
from
Nuneaton, England
@virginmedia Even more reason to cancel, typical corporate strategy why offer people something cheaper in today’s economic climate when you can continue to rip them off
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Robin Johnson
(@robintjohnson8) reported
from
Coventry, England
@virginmedia Thanks. While I’m on the subject - why does it ALWAYS take multiple attempts to sort anything out with VM? Your WhatsApp and online support workers usually sign off with ‘rest assured you will not have to contact us again’. But this is rarely true?
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
I just spent about 20 minutes trying to find out why I'm getting email from @virginmedia about a SIM that I didn't order. As far as I can tell, the email is legit and Virgin is sending me, and a lot of other people, a replacement SIM "to improve service." Did I miss a memo?
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GodivaPuppyAppeal
(@GodivaGuidedogs) reported
from
Nuneaton, England
@itsmeAlexVega @virginmedia I’ve used Virgin Media for years but going to cancel when my current contact expires
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Cathy Scott-Burt
(@CSBViolin) reported
from
Rugby, England
@virginmedia our box has been next to useless for 10 days now - won’t connect, when it does its slow, work from home a nightmare and tonight we can’t watch tv. Keep opening chats on web and WhatsApp - no one gets back to me. No issue with postcode we’ve reset the hub but nothing.
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Robin Johnson
(@robintjohnson8) reported
from
Coventry, England
@virginmedia As I am a sane human being, I’ve already looked online for help. Why answer like this - an obvious bot response. ??
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Ann Chapman
(@LeFuzzyOtter) reported
from
Hinckley, England
Is anyone else having issues with @virginmedia? Internet is being very spotty and seems others are having issues too according to Down Detector.
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Paul Want
(@Wanty72) reported
from
Royal Leamington Spa, England
@virginmedia messaging you here as using the website to find help I just get lots of Bad Request errors. Our Virgin Box keeps turning on and off by itself and we need a replacement. Please advise, thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tammy Bevan
(@TammyBevan2) reported
@virginmedia Not sure I will be calling again, my last call was the issue, if the systems the staff have are not accessible and managers not available to assist them.
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Sleepy Headzzz
(@DBAFL11) reported
Terrible service @virginmedia my 78 year old mother still waiting for any sort of response on either text,phone calls or Instagram since 7th of feb
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Patrick Carr-malcolm
(@pat676) reported
@virginmedia Yes. We tried the webchat and that didn't work either. My wife is self employed and is unable to do any work with the WiFi down. All we want is to be able to do what you told us to do but have made it virtually impossible for us to do it. I assume we will be refunded.
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Angela Davies
(@davies2000) reported
@virginmedia I was told that I could not escalate the complaint & he would lose his job if he helped me further & I was welcome to complain to ofcom & the CEO I recorded the call!
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Amy Wood
(@amy_amywood13) reported
@virginmedia I need help, I can't reset my password and my bill is £30 more than it should be, can someone help???
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Kenny
(@Kendo44) reported
@virginmedia reporting a broken Virginmedia cabinet. The Doors are open and won’t close. Cabinet number SGYL- BE0404/BE0405 location Lingerwood Road Newtongrange Midlothian EH22
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Jacob
(@J_acob_LM) reported
@virginmedia I have an engineer installation scheduled for the 22nd but there’s a service request for the 24th? Why is this? Surely the WiFi is installed in the 22nd?
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Ian Cardy
(@IanCardy2) reported
Crazy @virginmedia customer for 12 years average spend £99 per month total spend £14,256 renewal £139 “best we can do is £111” but a new customer gets it for £89 !?! What happened to customer loyalty? #broadband #fibre #tv
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Ryan Jones 🇬🇧
(@ryanf_jones) reported
@virginmedia Hi, Is there any issue with TV In the SS17 area? Getting no channels and says not authorised??
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Josie Melia
(@josiemelia) reported
@virginmedia My internet was working fine until you texted to say @virginmedia has finished work in my area. Now it’s gone down - and I’ve done all the necessary off and on routine. What’s the problem?