Virgin Media Outage Report in Rugby, Warwickshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Rugby, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rugby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Rugby, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Royal Leamington Spa, Bedworth, Coventry, Nuneaton and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Leamington Spa |
TV | |
| Royal Leamington Spa |
TV | |
| Royal Leamington Spa |
Internet | |
| Bedworth |
Internet | |
| Coventry |
Internet | |
| Nuneaton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Rugby, England
Latest outage, problems and issue reports in Rugby and nearby locations:
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Matt Gannon
(@djmattgannon) reported
from
Coventry, England
Brill, cheers @virginmedia. How you go completely down is totally beyond me.
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Jon Castle
(@JonCastle71) reported
from
Coventry, England
@virginmedia No. Customer Services telling her she needs to go collect a new hub from a petrol station, which will be pointless when the issue is likely to be your network,
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Syed Bilal Tirmizi
(@btirmizi) reported
from
Coventry, England
@virginmedia But I have been specifically told to return the hub before getting new one as standard procedure. Also been told to email customer services to allow keeping the hub until new one arrives.
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Vicky Joel
(@VickyJoel) reported
from
Royal Leamington Spa, England
@virginmedia Hi, it’s not possible to DM you. Been on the phone to 0345 number to resolve a payment taken from my account. Call eacalated to supervisor for him to be monosyllabic and then leave the call. If I hang up now, it’ll be me still without my £ and having to start again
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Syed Bilal Tirmizi
(@btirmizi) reported
from
Coventry, England
@virginmedia It's about broadband device as I have only broadband service.
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Il Mentore (-Psycho-) Deadman
(@Psycho_Deadman) reported
from
Hinckley, England
@virginmedia Yes, resetting the router solves the issue, however, the issue we have is that we have to reset the router 2-3 times a week. Yesterday we had to do so 4 times. The slightest bit of rain.. the signal is gone. It is thoroughly frustrating.
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D...G
(@d_galvinio) reported
from
Coventry, England
@virginmedia hi is there any other number I can call for a uk call centre please, i’ve had enough with being on the phone for up to half a hour at a time trying to sort my Internet only to be cut off, And for them to continue telling me they’ve sorted out my issue when they ain’t
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D...G
(@d_galvinio) reported
from
Coventry, England
@virginmedia Already tried it guys, absolutely nothing, it’s also a replacement router that received on the 12th of March, phoned 6 times over the weekend for them to tell me everything is ok when I was experiencing slow connection, now nothing!
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Edward King
(@A7ESK) reported
from
Cubbington, England
@virginmedia any issues in area 31 tv and broadband speeds all over the place phone 150 on hold to long .
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D...G
(@d_galvinio) reported
from
Coventry, England
@virginmedia absolutely no internet service in the cv5 area, any updates please
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Syed Bilal Tirmizi
(@btirmizi) reported
from
Coventry, England
@virginmedia I would like to show my non satisfaction on customer response. It was first time I engaged with virgin services and it is extremely bad experience so far. I wonder whether I did the right to choose Virgin.
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Harrison Armstrong
(@HalfEvilHomer) reported
from
Coventry, England
@virginmedia Can you share an actual fix date for the service issue in the CV22 area....pushing it back a day at a time is really frustrating. Had no service since Thursday last week!
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colin mann 🇬🇧
(@Colin_UK_GB) reported
from
Coventry, England
@virginmedia your director of service operations should be put in prison - your service management is appalling and your entire operation is incompetent
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Claire 👋🏻
(@KnickalessKlurr) reported
from
Nuneaton, England
@virginmedia hi! Currently have no internet, no service issues reported on your site, have reset, PC (wired) is saying connected but I definitely have no internet
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colin mann 🇬🇧
(@Colin_UK_GB) reported
from
Coventry, England
@virginmedia wifi not working in coventry - get it sorted - National Energency
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Syed Bilal Tirmizi
(@btirmizi) reported
from
Coventry, England
@virginmedia I have been asked to email that I wish to keep the old device until new one arrived so that I have prove in case of penalty. I am surprised why I will be penalized for something initiated from the service provider.
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D...G
(@d_galvinio) reported
from
Coventry, England
All the other internet providers must love how bad @virginmedia internet is, it’s by far the worst I’ve ever had 💩💩💩💩💩💩💩💩💩💩💩💩
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Syed Bilal Tirmizi
(@btirmizi) reported
from
Coventry, England
@virginmedia I would like to know why these replacements are done. I am new customer and received my this device not long ago.
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Draw my Town
(@drawmytown) reported
from
Coventry, England
@virginmedia Hi there! I just checked, I have changed it to NO. However my issue is not calls from Virgin, my issue is a caller from 01745 870855 claiming to be my internet provider and threatening to cut off our connection.
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D...G
(@d_galvinio) reported
from
Coventry, England
@virginmedia Don’t make me laugh virgin, by far the worst internet provider I’ve had, can’t wait to cancel.....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Shama
(@Shama15910407) reported
@virginmedia Hi team! Need some help .. I have the latest chromecast google thing Am an old lady. Managed to install it with the help of my son in Australia via phone. But I have one problem, how do I watch normal tv channels, it goes straight to the chromecast Thanks!
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Jonathan Baker
(@Jonatha50508529) reported
@virginmedia @nmb1975 Mate they're gangsters, worst criminals in the UK
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Callum Wood
(@callumwood96) reported
@virginmedia Its not the phone that is the problem it works fine in other areas ...both me and my wife are on virgin sim and we both are unable to make or receive any calls due to the signal been poor
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Paul Gold
(@PaulGold92) reported
@virginmedia No TV or signal whatsoever. Black screen. Error message W02. No ones touched anything, it happened last night and we’ve done everything possible to the hub with restarting/unplugging.
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Peter mcgoldrick
(@PetermcRed) reported
@ChrisReadTROF @richardbranson @virginmedia Doing it to me. They are denying I ever sent complaints. I have verified with screenshot of txt messages, Web chat and email. They are saying they need phone records. Virgin have conveniently lost theirs. Probably never keep them, too incriminating. Worst company.
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anne cardwell
(@mosaicisfun) reported
@virginmedia my parents have no tv. They are 90 and 92. It is impossible to get through to a human. New virgin box a few days ago is not working. Pls help.
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John Higgins
(@JohndHiggins) reported
@virginmedia On Virgin Media Community. Help Forum. TV. V6.
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baloowho54🇬🇧➡️55
(@Al74lan) reported
@virginmedia ??? Disconnection issues? Eh??? We're still waiting on being connected!!!🤬 After @virginmedia instructions just to take my equipment and plug and play didn't work (after me asking do I need an engineer and being told no)... Then your response since then... awful!
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Glenn off tw***er
(@glenncallag3) reported
@virginmedia virgin media is down in Derry. Bt48 7ug
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Paul Gold
(@PaulGold92) reported
@virginmedia Says no known issues. Like everyone else’s does.