Virgin Media

Virgin Media Outage Report in Rugby, Warwickshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Rugby come from postal codes CV21.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Rugby, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Rugby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Rugby, Warwickshire, England 08/06/2025 12:25

August 06: Problems at Virgin Media

Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Rugby, Warwickshire, England

The most recent Virgin Media outage reports came from the following cities: Coventry, Royal Leamington Spa, Rugby and Nuneaton.

Loading map, please wait...
City Problem Type Report Time
United KingdomCoventry Wi-fi
United KingdomRoyal Leamington Spa TV
United KingdomCoventry Wi-fi
United KingdomCoventry Wi-fi
United KingdomCoventry E-mail
United KingdomCoventry Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Rugby, England

Latest outage, problems and issue reports in Rugby and nearby locations:

  • GodivaGuidedogs GodivaPuppyAppeal (@GodivaGuidedogs) reported from Nuneaton, England

    @virginmedia Even more reason to cancel, typical corporate strategy why offer people something cheaper in today’s economic climate when you can continue to rip them off

  • marieluc marie lucid 💙 (@marieluc) reported from Coventry, England

    @virginmedia can’t access #TysonFury fight ?help

  • nippa77 Neil Simpson (@nippa77) reported from Coventry, England

    @virginmedia They are merely stating it is an “inconsistent fault” No explanation as to why and what is being done to resolve the problem

  • robintjohnson8 Robin Johnson (@robintjohnson8) reported from Coventry, England

    @virginmedia Thanks. While I’m on the subject - why does it ALWAYS take multiple attempts to sort anything out with VM? Your WhatsApp and online support workers usually sign off with ‘rest assured you will not have to contact us again’. But this is rarely true?

  • CSBViolin Cathy Scott-Burt (@CSBViolin) reported from Rugby, England

    @virginmedia our box has been next to useless for 10 days now - won’t connect, when it does its slow, work from home a nightmare and tonight we can’t watch tv. Keep opening chats on web and WhatsApp - no one gets back to me. No issue with postcode we’ve reset the hub but nothing.

  • steveblyth Stephen Blyth (@steveblyth) reported from Stockingford, England

    I don’t mind joining the cacophony confirming @virginmedia is down. Maybe it’s linked to their space program going bankrupt. #VirginMediaoutage

  • zcobb Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, England

    I just spent about 20 minutes trying to find out why I'm getting email from @virginmedia about a SIM that I didn't order. As far as I can tell, the email is legit and Virgin is sending me, and a lot of other people, a replacement SIM "to improve service." Did I miss a memo?

  • pinkz_afc Pinkz (@pinkz_afc) reported from Coventry, England

    @virginmedia why is your customer service so shizzle! All i want is my confirmation of cancellation date email.

  • Mylesahead Mick Sharry Esq. (@Mylesahead) reported from Coventry, England

    @virginmedia internet down , is there a problem ? I am working from home & need it ? What time does you office open ?

  • s_birket Daisy (@s_birket) reported from Coventry, England

    @virginmedia Internet suddenly cut out yesterday, all checks done, but first available tech appt is 3rd Nov. I wfh, that will be 5 days without broadband. That's appalling.

  • stuartc87 Stu (@stuartc87) reported from Coventry, England

    @JLDawson1989 @virginmedia For the purpose of a better service as well. Joke

  • LeFuzzyOtter Ann Chapman (@LeFuzzyOtter) reported from Hinckley, England

    Is anyone else having issues with @virginmedia? Internet is being very spotty and seems others are having issues too according to Down Detector.

  • GodivaGuidedogs GodivaPuppyAppeal (@GodivaGuidedogs) reported from Nuneaton, England

    @itsmeAlexVega @virginmedia I’ve used Virgin Media for years but going to cancel when my current contact expires

  • JamesMartinTVR 🇬🇧 James Martin ACAM BA (Hons) 🇬🇧 #FBPB (@JamesMartinTVR) reported from Hinckley, England

    @virginmedia @primevideouk - Why does @BBCiPlayer on your devices not support the 4K football feeds? It only works through the app on my television which isn't particularly ideal.

  • TheBluestStar 👻🎃Tara but a spookier version🎃👻🏳️‍🌈🇮🇸🇮🇪 (@TheBluestStar) reported from Coventry, England

    @virginmedia My parents TV and broadband have been down all day. My mum has been calling your customer service line all day and no-one is answering.

  • robintjohnson8 Robin Johnson (@robintjohnson8) reported from Coventry, England

    @virginmedia As I am a sane human being, I’ve already looked online for help. Why answer like this - an obvious bot response. ??

  • zcobb Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, England

    Me: Can you tell your supervisor that this email looks a lot like a phishing email? Support Person @virginmedia: I know, a lot of people have said that.

  • amancalledalex Alex Barker (@amancalledalex) reported from Coventry, England

    @GeorgeMonbiot @VodafoneUK I had a problem with @virginmedia which eventually got sorted out, but not before going to their Executive Team. Customer care was nonexistent on the phones. Customer care is challenging but staff need to show much more empathy with the customer.

  • paulinespelman Polly P (@paulinespelman) reported from Coventry, England

    @virginmedia We have done this numerous times. I feel like we are going around in circles. We have 2 boosters as not working at all upstairs and still no good. An engineer has been out, still no better..

  • GodivaGuidedogs GodivaPuppyAppeal (@GodivaGuidedogs) reported from Nuneaton, England

    @virginmedia Mainly because you’re now too expensive, called retention team and was offered a derisory £4 discount. Enquired about new streaming service, agent knew nothing about it

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • McKeoneCaroline Caroline Harvey (@McKeoneCaroline) reported

    @virginmedia @virginhelp That the job has been sent to a field manager but they cannot tell me if it will be days or weeks until it is fixed a temporary cable was fitted that has made things even worse I have worked 2 years from home through the pandemic with no issues now no Internet at all

  • dollynoocat Dollynoocat (@dollynoocat) reported

    @virginmedia trying to contact you on web chat and it's not working????

  • philwoodford philwoodford (@philwoodford) reported

    @virginmedia Is there a problem again with people being locked out of legacy email like blueyonder and ntlworld etc? It is becoming way too regular and needs to be sorted technically.

  • HaroonC7 Haroon Chaudhry (@HaroonC7) reported

    @virginmedia Honestly - I don’t think there is any point addressing this as it shows to the whole world how @virginmedia is simply unaware of the service they offer, and are unable to explain reasons why they are falling short. I will not be recommending this service to anyone - full stop!

  • maire_b MaireB (@maire_b) reported

    Day 2 of trying to get through to ANY department at @VMBusinessIE @VirginMedia_TV @virginmedia Same old company UPC/ NTL You may change the name but the brutal non existing customer service is still as bad as ever!

  • leewharam16 Lee Wharam (@leewharam16) reported

    @virginmedia has got to be the worst internet provider going, roll on cancellation date, honestly can’t remember last time mine worked…. #shite

  • anita2203 Anita (@anita2203) reported

    @virginmedia Thanks for replying. It just seems to be the living room tv and the main box not working. My bedroom tv & box is working. Can you explain why this is? Thanks

  • fergus_baxter Fergus Baxter (@fergus_baxter) reported

    @virginmedia 5 days of calls, 1 official dispute/complaint, 19 hours of waiting for an agent on WhatsApp, just to get a router that you phoned me every day for a week to accept, but then failed to deliver. Your customer service is WITHOUT DOUBT the worst i have ever had to use.

  • venny1976 I give_up (@venny1976) reported

    @fin_father @virginmedia Oh we had that to. Couldn't get a decent signal in our bedroom, after a few months managed to get a booster from them

  • anita2203 Anita (@anita2203) reported

    @virginmedia Hi. I need somebody to get back to me urgently. The tv issues in my area said it would take up to 3 hours. It is now 14 hours and STILL not working. Please reply back to me. Thanks