Virgin Media Outage Report in Royal Leamington Spa, Warwickshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Royal Leamington Spa, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Royal Leamington Spa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Royal Leamington Spa, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Royal Leamington Spa, Coventry, Rugby and Kenilworth.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Royal Leamington Spa, England
Latest outage, problems and issue reports in Royal Leamington Spa and nearby locations:
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🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia Hi i tweeted you guys last week and im still waiting for you to come back to me regarding my complaint which was closed down before i was asked if i was happy with the out come which i was not, i have not had a resolution from my complaint and im still not a happy customer
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Paula Senior
(@paulasenior44) reported
from
Birmingham, England
@virginmedia And to add to that 7 calls to your customer service and we going round in circles. Appalling customer service
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✨ Hannah ✨
(@bevvyxo_) reported
from
Solihull, England
@virginmedia ‘s broadband is so awful. It’s speeds aren’t as advertised and there are constant issues. for the past 48 hours the internet cuts out every minute or two. Over. And. Over. Again.
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Paula Senior
(@paulasenior44) reported
from
Birmingham, England
@virginmedia Please can you call me. I am ready to cancel if this is not resolved today. Your service does not meet even the minimum standard required.
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mo4g
(@mo4g_777) reported
from
Birmingham, England
@virginmedia maybe if virgin didn’t spend shedloads of money on crap adverts and looked after your customers better it would mean something
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Phillip | The Web Engineer 👨🏻💻 🌋
(@TheWebEngr) reported
from
Birmingham, England
@virginmedia I think my wife would like someone high up to call her. As she is inconsolable at the moment. She has been passed from pillar to post on the phone for the past 90 mins and is still on the phone. My wife has some major health issues and no one seems to want to help.
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Phillip | The Web Engineer 👨🏻💻 🌋
(@TheWebEngr) reported
from
Birmingham, England
@virginmedia my wife is on the 4th phone call to you guys and is in tears beacuse she is stressed out by one of your operators who she cannot understand and has made her incredibly upset. My wife has major health issues and you are not helping at all.
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🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia Hi Michael from your team telephoned me on wednesday regarding the complaint i made about the way i was treated by your collections agent after speakibg to michael he said that i would receive a call within 24 to 48 hours from either himself or one of your team with a resolution.
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Ray Allden
(@baggiedude54) reported
from
Birmingham, England
@blaneywba @virginmedia ITV & ITV plus 1 & ITV4 not working either
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🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia The complaint should not be closed down as ihe said that a team member would get back to me with a resolution to the complaint and a gesture to me, and then if i was happy with the outcome the complaint would then be closed.
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Paula Senior
(@paulasenior44) reported
from
Birmingham, England
@virginmedia I’ve had 2 issues in last 2 weeks in Europe and away again tomorrow. You tell me all working yet it doesn’t. We reset everything and you had to escalate issue. Within 24 hours it started to work in Greece. No service in guernsey which means it’s not going to work tomrorow Spain
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Lynne Taylerson
(@Realtimeedu) reported
from
Birmingham, England
@virginmedia @Virgin_Victoria Call charges are not as bad as the wasted hour on the phone and another long wait ongoing now for the text help service to respond. Seems @MoneySavingExp forums are correct about difficulty leaving. All I need is a PAC texted or emailed to me and I'll be on my way.
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Paula Senior
(@paulasenior44) reported
from
Birmingham, England
@virginmedia I am away in Europe again from tomorrow and need a service that works. I have been on hold for 30mins several calls and your assistant cut me off despite a promise at the start of the call that they will ring straight back should the call end. I’m still waiting 2.5hr later!!
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🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia Hi i would appreciate it if a response could be made rapidly as i have now been in contact with you for over two weeks regarding my matter with no resolve, goodwill gesture to keep me a customer, judt two calls from Micheal which were a waste of time still no resolution. Mrs Dews
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Roggy
(@RuthOlive1968) reported
from
Solihull, England
@virginmedia Mine down today and it's a crucial time for my children's uni work with dead lines . Not a happy customer.
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🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia michael at support promised to call me back after 2 days and still not had a call back
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Paula Senior
(@paulasenior44) reported
from
Birmingham, England
@ClaireBoyles @virginmedia I’m having a nightmare with customer service. No one listens or takes accountability!
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Lynne Taylerson
(@Realtimeedu) reported
from
Birmingham, England
@virginmedia I am waiting, for 15 hours so far. Am thinking of ringing the upgrade or new phone line as I'm sure I'll be dealt with straight away then. Ofcom will be able to advise me I'm sure with help of @MoneySavingExp
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🐰 Louise Owen 🐇
(@LovesBunnys) reported
from
Birmingham, England
@virginmedia Ok i think there has been a loss of communication from a customers point of veiw why would you say someone will contact you in 24 to 48 hours if they aren't, it makes me wonder why im still with virgin , as customer care is so poor i await some anwsers from you guys.
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Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia HD is almost as good, but sport in SD is just horrible to watch
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Katie C 🌸
(@katieeconway) reported
@virginmedia I’ve spoken to customer services several times and have told me they would sort my bill out since signing up in September. This still hasn’t been changed and I’m currently being billed wrong every month. Can someone help me?
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Can’t Smile Without You
(@N17Tottenham96) reported
@virginmedia I have been ringing daily for the past 3 weeks having completed the transfer of ownership form asking for an update, only to be told they will be calling me the next day. Still no phone call. Been on hold for an hour and 50 minutes now trying to cancel my services.
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Whitty 2020 🗯
(@Whitty2020) reported
@virginmedia So after all that, the Bot does not even let me get through to anyone as I don’t have an account number yet. Virgin, you are really testing my patience. I’m on hold to your installation team, been 48 minutes so far! Shambles! I work in a CC and never known anything so poor as you
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stefan dubej
(@stefandubej) reported
@jaimiedorward @virginmedia Loyal customers arent looked after as well as new customers, a bit of oomph never hurt anyone ..
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Karen Lee
(@Karenlee2812) reported
@virginmedia is anyone else having connection issues with their wifi
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MartinaDevine
(@MartinaDe) reported
@virginmedia trying to worm out of the referral payment. Advisor trying to say I didn’t follow protocol, my friend never mentioned me, how come I for an email stating “a friend of yours just followed your virgin media referral “ previously I spoke to you I was told they seen
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Satan
(@SpeakingSatan) reported
@kat_cary @virginmedia Fire solves all problems, for a short while
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Callum Boyd
(@CallumBoyd93) reported
@virginmedia I don’t think my complaint can be escalated enough with the hassle I’ve had with virgin. The amount of time I’ve spent on the phone chasing people over the damaged caused by your company. And at the end of the day I’ve had to pay out my own pocket to resolve this, £500 may I add
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Can’t Smile Without You
(@N17Tottenham96) reported
@virginmedia I have got through but been put on hold again. Each day I get told different things, one time the form is received and the next person saying the form hasn’t been received. It’s seeming easier to just cancel my services than transfer the account over. Why should this be the case
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🤷🏻♂️
(@whyfckingbother) reported
@virginmedia customer service is appalling. 3 phone calls and almost 3 hours later still on hold after being cut off twice ..... I hear @SkyUK calling me