Virgin Media Outage Report in Royal Leamington Spa, Warwickshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Royal Leamington Spa, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Royal Leamington Spa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 19: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Royal Leamington Spa, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Coventry, Solihull, Rugby, Royal Leamington Spa, Warwick and Kenilworth.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Royal Leamington Spa, England
Latest outage, problems and issue reports in Royal Leamington Spa and nearby locations:
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Jane Campion Hoye
(@JaneCampionHoye) reported
from
Birmingham, England
@virginmedia Okay. Just that Twitter asked me to sign into it and results would give you access. Thanks for clarification...just really dont understand why I have to go to a forum to get tech support for an error Virgin has made.
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes it does. Apparently there is a known issue in the area and it won’t be fixed until 12 tonight. This is not good enough
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di
(@dianej1980) reported
from
Birmingham, England
@virginmedia Mobile service
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Yes, security cameras, nest heating, hue bulbs. Less frequently. But still happens. Everything works for a while then something or several things stop. Never everything. We have entirely re-set everything once, which takes hours to sort and is not an answer.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Literally three years of the same inconsistency. And appalling customer service when you speak to anyone. There is nothing you have done or will do to improve this. As soon as I can get a decent speed from another local company I’ll be gone.
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia having problems again with the internet. Apparently your app says it’s fine. It’s not. Sort it out.
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Bex
(@Bexybexxo) reported
from
Dorridge, England
Seems to be issues with Virgin Media at my parents #mehhh
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di
(@dianej1980) reported
from
Birmingham, England
Senior manager at @virginmedia has no customer skills what so ever telling me his going to terminate my contract because of an issue with my bank card that they have since taken payment from month after month same issue defo will not reccomend to anyone
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
If my internet goes down again in the next hour @virginmedia I'm voting Labour!!!!!!
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Edward King
(@A7ESK) reported
from
Kenilworth, England
@virginmedia TV issues Area 31 as your phone line as busy after the run test still not work any issues in this area like updates
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia The link you provide is entirely not the problem. We’ve had the same issue for 2 years. It doesn’t stop being a problem. And every time we contact someone about it, we get the same advice because there’s no continuation. Please read the message chain if you’re going to reply.
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Lisa Wilson
(@ann_wilson0121) reported
from
Birmingham, England
@virginmedia why sell us a package when you do not have the correct infrastructure in place! 30 minutes on hold today, I’m giving up. We didn’t have these issues with Sky.
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Pete Schofield
(@Schoey08) reported
from
Coventry, England
@virginmedia again rubbish service. Unable to do anything, all of Virgin servers are down. Can’t book an engineer, unable to update my info. Poor poor poor. Call us back in 2 hours, great! I love@being on hold for an hour. Always an issue. #cancellationdepartment
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia No. It’s usually just one of the connected devices we lose at a time. Most often speakers but sometimes security cameras, sometimes hue bulbs. Never everything at once.
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Emma Neachell
(@thephdrunner) reported
from
Birmingham, England
When you’re trying to work from home and your @virginmedia broadband just ‘dies’ without any warning. Please don’t let this be the start of months of issues again 🙁
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia Yes tried that and just called ur CS centre. Once again the person who took the call couldn’t care less. This is the 2nd time this month it’s gone down without any explanation or compensation
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia There is no weak signal. I’ve checked all around the house repeatedly. There are no faults in the area. I have checked repeatedly. Customer services have been unhelpful on multiple calls. Had to fight to get an upgraded hub!
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Peter Brocklehurst
(@pasty_pete) reported
from
Solihull, England
Congratulations virgin media what a bunch of ***** phone them with a problem and they can’t even operate there phone lines and don’t understand how there cable box actually works bell ends
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia It’s not a good enough response. You’re providing a sub bar service and yet I’m still paying my bill in full. I expect a discount until the matter is resolved.
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Jo Darby
(@JoDtw) reported
from
Birmingham, England
@virginmedia There isn't a fault. It's never been particularly good.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kathryn Hinchliffe
(@KathrynHinchlif) reported
@virginmedia Yes it says 10pm!! I would call bit cant get trough since moving to virgin service is terrible roll on when I can go back to @SkyMediaUK
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Killingbest08
(@killingbest08) reported
@virginmedia @virginmedia @Virgin after 1 hour and 5 minutes of waiting on hold you cut me off. Worst Internet provider ever! Internet and customer service is shocking!!!
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Thomas
(@orginarymagoo) reported
@virginmedia your call centre for upgrades is appealing today. Haven't had an issue in years, but your call centre is unhelpful and tried to run a credit check before they'd even confirmed an offer was available.
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Renna McDonagh
(@RennaMcDonagh) reported
@virginmedia your reputation for really poor customer care is well deserved. Without doubt the worst I have ever encountered.
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Rashmi | रश्मि
(@Rashmi_LDN) reported
@virginmedia i haven’t had tv service since 6 Dec. I was advised it was an area issue & I would be reimbursed. I’ve now been told its cos of a faulty box and I won’t be reimbursed - but if I hadn’t been told that fault was service issue I wouldn’t have been without tv for so long
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Lisa Taylor-Fitter
(@LisaFitter) reported
@virginmedia I understand the factors - just don’t understand the stupidity of spreading the solution over 6 weeks - means more postage, more packaging and a dissatisfied customer. Ridiculous
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Killingbest08
(@killingbest08) reported
@virginmedia @Virgin after 1 hour and 5 minutes of waiting on hold you cut me off. Worst Internet provider ever! Internet and customer service is shocking!!!
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Joshbaked
(@Joshbaked_) reported
@virginmedia And when we asked for a deadlock letter the account was cancelled. We have been and are currently on the phone to your customer service for the past 2.5 hours and have got nowhere
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Adam Hill
(@AdamHil78105271) reported
@virginmedia I have called 0345 454 1111 over 15 times. Your agents either have no idea, or they promise things that don’t happen. I recommend you put in place a customer services team with expertise to solve problems, that can actually call customers back and respond to customer complaints
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Chris Sheehan
(@chasheehan) reported
@virginmedia Then that’s a problem with your customer service. What should happen is you ask him to DM account deets / swap security codes/arrange call, and then sort it out. One call, book engineer who’s in contact with tech team, done. You’re lost in your own cost savings labyrinth.