Virgin Media Outage Report in Royal Leamington Spa, Warwickshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Royal Leamington Spa, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Royal Leamington Spa and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 17: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Royal Leamington Spa, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Coventry, Royal Leamington Spa, Rugby and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
| TV | ||
| Total Blackout | ||
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Royal Leamington Spa, England
Latest outage, problems and issue reports in Royal Leamington Spa and nearby locations:
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AnnaBluez 🌧
(@anna_newbold) reported
from
Birmingham, England
@virginmedia what's up? No TV or telephone line & your website & customer services have crashed Have you paid your bill? #virginmedia
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Jodie
(@jodii_ox) reported
from
Birmingham, England
@virginmedia The internet is completely down, tried numerous restarts from the mains
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N!Mbo
(@Nimboslice97) reported
from
Whitnash, England
@virginmedia why is my wired Ethernet connection not working but WiFi is?
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Rich Bishop 😷
(@richbishop) reported
from
Cawston, England
@HeyPJB @virginmedia Yeah. That's easy enough. My Virgin gigabit and TV was jumping from £74 to £89 next year. BT offering a very similar service for £84 but includes Netflix (£13.99 worth), which Virgin can't do.
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paul taylor
(@pdtathome) reported
from
Birmingham, England
@virginmedia I have a persistent broadband issue and can't contact customer support via the web site #help
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Caroline
(@Miss_Pumpkin666) reported
from
Birmingham, England
@sahinbrum @virginmedia I agree that their compensation policy is bs, I’ve found when I’ve had any outage affect me, they patch it quickly so the service gets intermittent while they work on a full fix, that way they don’t have to compensate, even if service drops out every couple minutes. BS really
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia 45 mins on hold then cut off over 100 quid a month TV not working yet again!
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Ashok Patel
(@AshokWhybother) reported
from
Birmingham, England
Why is virgin media in Walmley Sutton Coldfield Birmingham not working?
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Caroline
(@Miss_Pumpkin666) reported
from
Birmingham, England
@Michaelallen_99 @philell21 @virginmedia Because the stupid rules say that if there’s a disruption to your services (over a specified amount of time), you’re legally entitled to compensation, but ONLY if you contact them to notify them that you specifically are effected, if you don’t they’re not obligated
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Evan Davis
(@EvanD) reported
from
Solihull, England
@virginmedia Is there an email address I can use instead? I can just tell them the address and send the photos and explain the problem. They turn up whenever and fix it (its on the street, so no one needs to be home) I’ve taped up the lower parts, but up higher it is hanging over a shop sign.
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Lynn Jolly
(@Linnyjolz62) reported
from
Birmingham, England
@virginmedia Held on for 45 mins on Friday and today. Was told there were "communication issues" on Friday and the guy I was speaking to said he'd call me back straightaway on my landline. He didn't. I tried again today to be told they couldn't access the system and that I should call again.
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Jodie
(@jodii_ox) reported
from
Birmingham, England
Hi @virginmedia, according to your website there’s no broad band issues in the B23 area but there definitely is 🙃
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Pedro Oliveira
(@pedrofouruk) reported
from
Birmingham, England
I wanted to cancel my contract with @virginmedia but no ones answering the calls.. terrible costumer service. @MartinSLewis @virginmedia
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Peter Brocklehurst
(@pasty_pete) reported
from
Solihull, England
Good old virgin media down again twitch in one week and I’m told two to three days before anyone can come out yet I bet the bill will arrive on time
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Sana Parkar
(@s_badruddin) reported
from
Birmingham, England
@virginmedia why is your box down? Why doesn’t any of your apps load? E.g. Amazon Prime? 😑
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Will Cooling
(@willcooling) reported
from
Solihull, England
@virginmedia your TV Go App doesn't ******* work. Won't accept my login. Won't let me change it. Won't let me register a new account. ******* joke
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Rich Bishop 😷
(@richbishop) reported
from
Cawston, England
@virginmedia Ah well 🤷 I wasted 90 minutes trying to stay a customer. The ball is very much in your court now. The @bt_uk offer is much better, and so far, no lies!
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Ashok Patel
(@AshokWhybother) reported
from
Birmingham, England
@virginmedia Hello Of course i need help. I can't watch terrestrial television progs either ,virgin box isn't working. Apparently, it's an issue in the area. I've been without tv since friday. I want some form of financial compensation
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✿𝘓𝘢𝘥𝘺𝘑𝘢𝘪✿💙🤍🌟
(@BaggieBirdd66) reported
from
Birmingham, England
@virginmedia hi I need some help please. I need a box installed at my address and I'm hard of hearing so I find it difficult to use the phone. Is there any way I can book a engineer appointment online as that is easier for me. Thanks
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Becky
(@chibs9105) reported
from
Royal Leamington Spa, England
@SkyBlueRobbie @virginmedia Years ago I both worked for virgin media, and was a customer - I’d never recommend them to a soul, they’re appalling!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Me2u
(@Me2unotu2me) reported
@VirginMediaCorp @virginmedia the content for ‘The Box’ on ur tv channel and tv on the go is broadcasting all week on channel 335, 337, 350 and 342. The content for ‘Kiss’ is broadcasting on 338 and 336 and ur support teams say its an isolated incident but i have the issue. 1/2
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Ryan Evans
(@xMonkeyyBoyy) reported
@virginmedia Yeah ive downloaded it but my wifis been down for nearly 2 hours now,
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John
(@Jonathanmcn89) reported
@virginmedia we really wanted your service You managed to make us cancel by lying and not offering a manager call back within 7 days.... Can't confirm when you can install My god the worst service ever
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Michael “wear a mask” Turner
(@NephronTurner) reported
@virginmedia Hi, the box says welcome then “starting up…” then goes back to welcome repeatedly. I think it’s broken. The engineer came on the 5th of September but left whilst the box was starting up and said it would take 20 minutes.
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Dan Muir
(@Xergal) reported
@virginmedia When the net goes down, I can’t check an online status, can I? I had to tether to my phone to send that Tweet. Ten minutes later up again. It’s been doing this on and off for weeks.
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Gemma Matthews
(@GemMatthews) reported
from
Croydon, England
@virginmedia Thanks for clarifying. Anyway I’ve now been without broadband and landline since 8.30am, back from unplanned trip to office for their wifi to find that service is not going to be fixed until 9am tomorrow! This is the second time in a month I’ve been without service all Friday. 😫
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jayden
(@nameisjayden) reported
@virginmedia Reset network settings, clear history, turn on airplane mode, put sim@in another phone and a few other solutions in mobile data settings
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Emily Horner
(@emilly_fleece) reported
@virginmedia I'd call if I thought you'd help, but it's fairly obvious #virginmedia have a watertight policy on not providing customer service and blaming customers for their intentional shortfalls.
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Paul Coates
(@Paul408) reported
@virginmedia I was with you for years and for my loyalty I paid more than new joiners for a@worse package. Can you see why I left. No customer care
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Michael “wear a mask” Turner
(@NephronTurner) reported
@virginmedia Since then I’ve had repeated interactions that failed to resolve the issue. Please send an engineer.