Virgin Media Outage Report in Warwick, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Warwick come from postal codes CV34.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Warwick, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Warwick and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 09: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Warwick, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Royal Leamington Spa, Solihull, Rugby, Coventry and Warwick.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Warwick, England
Latest outage, problems and issue reports in Warwick and nearby locations:
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Mitesh Parmar
(@Mitz__P) reported
from
Solihull, England
@virginmedia why can't I take advantage of the Full House Sports Bundle... So what if I'm a existing customer, you've got me by the ***** anyway with the broadband. May as well just cancel and go elsewhere
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jen
(@jenkin99) reported
from
Birmingham, England
@virginmedia Ive called you customer service department to be hung up on temwicw, i have sent an email to yourselfs and via resolver had no response. I have a health and safety issue i want resolving
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Kerri
(@WestonKerri) reported
from
Birmingham, England
@virginmedia absolute joke !! worst customer service provided ! #whybother
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MJ
(@MJ_Lorimer) reported
from
Birmingham, England
I also can’t get anyone to help resolve this as “your closed” apparently @virginmedia
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
And once again we are unable to use our @virginmedia wifi. When I called customer services today they took nearly 10min to answer, asked the same basic questions repeatedly and then cut me off without even starting to resolve anything! Bloody useless. Issues since May 2018.
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Alex Welsby
(@AlexWelsby) reported
from
Warwickshire, England
@virginmedia Still unable to get through and cancel. Please can you fulfill this request online
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Craig📱
(@iCraigt) reported
from
Kenilworth, England
@virginmedia I appreciate the first line of support have a standard checklist they need to run through but when the customer has tried all of those things already and is able to very technically articulate the issue, just being told to try again isn't helpful. Not your problem, I appreciate.
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia Tried the chat everyday for the past 5 days and it is not working. Due to recent changes with someone at household moving out I do not need the landline anymore,and wanted to discuss my options as I do not want to pay monthly for a service I am not using
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Craig📱
(@iCraigt) reported
from
Kenilworth, England
@virginmedia The router is also reverting to default settings every time I reboot it which sounds like a fault to me. Can I request a new and very latest direct replacement (I have SH 3 which had this annoying chipset issue so if there is something with a broadcomm chipset that would be best)
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@CapnKink @virginmedia They don’t even respond when you complain. I haven’t got the patience to keep phoning to get a temporary fix. Just gotta decide which service to switch to and they’re gone.
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Daniel Sturley
(@ikonic_exposure) reported
from
Birmingham, England
@virginmedia What would really help is a separate sales number to call and to speak with an agent straight away with no ‘system’ to navigate and who understands my disability and can help me to sign up if I want to :~}
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Pete Schofield
(@Schoey08) reported
from
Coventry, England
@virginmedia yep that’s right Virgin Media not working again. Seriously what am I paying for
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@MingSwift The TV service is great but if we can’t rely on our WiFi in a connected home, it’s not worth it. Have made a complaint. If they don’t offer an upgraded hub (which they’ve not before) and compensation/reduced bill (gone up by £14 since Sept), we’ll be gone. @virginmedia
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
Made a complaint to @virginmedia 10 days ago via their online service with a 7 day anticipated response time and yet have heard nothing since the acknowledgement of my complaint. This basically sums up my experience over the past year of ineffective response to our issues.
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Mike Hamer
(@Plumberguyuk) reported
from
Birmingham, England
@virginmedia one good thing is I can demonstate in my customer training sessions how not to treat customers, thank you for the material Virgin Braodband
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@squelchuk @MingSwift @virginmedia We have a good box. That took long enough to get upgraded. I would try a superhub3… but I want a signal that gets around the house too, as well as reliability!
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Jillybrum
(@JillyBrum) reported
from
Birmingham, England
@virginmedia Phone and TV down in B24 area, wondering if the power cut immediately before was due to work you’re doing.
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Ben
(@GullyPlays) reported
from
Birmingham, England
I’m sick of my internet going down for half a day every week. Should get something for the inconvenience. @virginmedia
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Adam McDermott
(@admcdermott) reported
from
Dorridge, England
@virginmedia 6 week a ago we lost all service, finally got an appt for yesterday to have cable dug up and reconnected. Engineer rang twice to check contractors had done street work - no. Assured by CS it would be done, it wasn't. Now another 2 weeks! You just don't care!
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Broadband issues since May 2018. Multiple calls to customer service with no permanent fix. Last time I called I was asked the same questions repeatedly then cut off. Want a new hub that works and a bill review as it’s gone from £65 to £79 since Sept 2018!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Graeme McIntyre
(@GraemeMcIntyre) reported
@virginmedia New contract agreed but more importantly, engineer attended yesterday and fixed WiFi issue 👍
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24
(@callum__24) reported
Looool virgin media is so bad
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will conway
(@willconway66) reported
@virginmedia I'm wondering if you could help me? Is it against ofcom rules for a mobile carrier not to issue a pac code on request?
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John Taylor
(@JohnTay15849025) reported
@virginmedia please help. My 77 year old mother has been trying to contact you for 3 days regarding no Internet and no TV. She relies on Internet for pretty much everything as she's in isolation. Solid green WiFi light and flashing green power light.
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Theban
(@Theban) reported
@virginmedia Hi, with respect at the start of this thread I mentioned that I txt that number first thing this morning at 8am. Still haven’t heard back after their reply that someone would. Would really appreciate someone getting in contact to sort this, it’s really poor service.
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Gemma Abrahams
(@Gems18) reported
@virginmedia Yes it’s finally showing a fault but the fix time is constantly being pushed back........ are we due refunds for this?
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Richard Frame
(@rafthemaster) reported
from
Burgess Hill, England
@virginmedia Looked for a moment like it was back, both the TiVo and router self restarted - is this meant to happen as part of work that may be being done?, unfortunately hasn’t resulted in restoration of service. Confirmed on service page it’s still an outage in the area
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Jonathan Westlake
(@jonnyveron) reported
@VirginMediaIE @Murphynikkijune Hi Virgin Media, our broadband is also gone down. No tv no broadband. Please help
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Nina Dawes
(@DawesNina) reported
@virginmedia Yes, probably at least 100 as a whole town of 33k population of whom a lot are on Virgin media. The town Facebook page has nearly 400 people complaining about the service. It’s not looking good.
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Sam Dixon
(@samdix1985) reported
@virginmedia I’ve done that - they said they would get back to me in 28 days. Which is clearly very useful. I’m just completely shocked by this service, I’ve never witnessed this is my life. I’d cancel it but I know that’s the easy option out for you because you don’t care if I leave