Virgin Media Outage Report in Kenilworth, Warwickshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kenilworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kenilworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Kenilworth, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Coventry, Royal Leamington Spa, Rugby, Solihull, Nuneaton, Warwick and Kenilworth.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Coventry |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kenilworth, England
Latest outage, problems and issue reports in Kenilworth and nearby locations:
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia it can’t be that hard to fix 😭😭😭😭
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
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Curtis Thomas
(@curtis_thomas97) reported
from
Nuneaton, England
@virginmedia 2 weeks because of your incompetence and you act like it's not your problem. My partner works from home so explain to me how she will do that because you have failed to provide me the service on the agreed date?
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Jamie Merritt
(@1merritt79) reported
from
Rugby, England
@virginmedia second outage of broadband in as many days in Rugby. Just closed an account - with never any problems and a new one now in my name I've had 2 outages within a week! What is going on? I'm stuck at home with after effects of covid and rely on b/band to watch TV!
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Iain Gorrie
(@oftherain) reported
from
Ryton-on-Dunsmore, England
@virginmedia I have already opened a formal complaint. This was dismissed with "You are unhappy about the poor customer service you experienced. We request you call on the number..." which led to further a further call, lots of waiting and no further progress. Hence this Twitter conversation.
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chris
(@Covlad459811) reported
from
Coventry, England
@Ledscov @virginmedia We are going to cancel the lot tomorrow as good as the product is not prepared to pay this sorta money with the price of everything going us they will be sacrificed
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chris
(@Covlad459811) reported
from
Coventry, England
@Wozza5882 @virginmedia Not working for me me either
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia @MICHAEL33835551 JUST FIX IT
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Ben Ritmeyer
(@benritmeyer) reported
from
Solihull, England
@virginmedia broadband down in B92
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia help
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Iain Gorrie
(@oftherain) reported
from
Coventry, England
@virginmedia Trying to resolve a billing issue and coming up against a brick wall and no way forward. My bill increased from £33.50 to £52.50 which I have not agreed to. Can we sort this amicably or do I need to go to the ombudsman to sort things out? Customer service...
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chris
(@Covlad459811) reported
from
Coventry, England
@virginmedia No problem guys managed to get it after about 15 mins
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Sam D
(@skybluechick72) reported
from
Rugby, England
Any one else having @virginmedia broadband issues?
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Lewis
(@ljb1875_) reported
from
Birmingham, England
Putin could blow up the virgin media headquarters and it wouldn’t make a difference to my wifi it’s that ****
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derek
(@Dereklad) reported
from
Birmingham, England
Virgin media is a good sim card to have in birmingham.dont touch three network there crap.
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Paul Want
(@Wanty72) reported
from
Royal Leamington Spa, England
@virginmedia messaging you here as using the website to find help I just get lots of Bad Request errors. Our Virgin Box keeps turning on and off by itself and we need a replacement. Please advise, thanks
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@vmbusiness Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
-
Iain Gorrie
(@oftherain) reported
from
Ryton-on-Dunsmore, England
@virginmedia I have now emailed your CEO laying out the complaint in further detail.
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Paul Tuxworth
(@paultuxworth) reported
from
Birmingham, England
Red button not working on sky sports football @virginmedia @SkyFootball
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Aqeel Butt
(@akz147) reported
from
Birmingham, England
@virginmedia What does that even mean .. she cut me off after 2 hours of waiting on the phone.. what type customer service is acceptable at virgin media!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peg Leg Lou
(@lou_hewett) reported
@virginmedia They didn’t suggest anything. I have tried all the tests through the Virgin Media app and have moved my router as recommended. It is mostly WiFi but sometimes impacts wired connections. There are no local issues.
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Seán Henry
(@seandhenry) reported
@virginmedia I have tried this a few times, but they are asking for a password to progress the call for security purposes. But I don't have a password, hence the problem
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Farooq
(@Bo552023) reported
@virginmedia I need someone to call me back. I have spoken to your customer service team and made this request several times. Social media team directing me to the customer service team isnt sufficient anymore.
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Jon McKnight
(@JonBonViveur) reported
@virginmedia Callum, who is resolving an ongoing issue and called me several times, e-mailed me. I replied, asking further questions, but received the same e-mail from him again, verbatim. That was clearly an error, so I need to speak to him. Jon
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Sarah newson
(@Sarahne52272842) reported
@virginmedia I am utterly disgusted I rang you for help as an uninsured driver hit me and I need a grace period to pay my bill I was told if I paid £53 you would reconnect my service and give me til Friday 24th February to clear my bill only 8 days past my bill due date I had to
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Stealthness
(@stealthness) reported
@virginmedia after 10 years, I will be finding another provider unless you can provide a stable internet connection. Your customer service was more interested in upselling a new package than finding a solution. Can you please DM a UK contact telephone number to get proper help?
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Dave
(@RaverRDE) reported
@virginmedia For a brand that provides a service, it’s teams are very silo’d and lack ownership across teams to put your customers first.
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Indanews
(@indanews11) reported
@virginmedia I will now be raising this with the financial Ombudsman. I do not want to call virgin media ever again to speak to disrespectful employees who say they will send a remote but never do. It is a two way contract which virgin media has not fulfilled their obligations.
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AP
(@the_kenindian) reported
@virginmedia Either your systems are down after which someone promises to contact me..and of course never does or simply just tries to (up)sell without factoring my actual needs. My contract is due to expire and I need to make a decision asap. Thanks
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Harbour 💚
(@HarbourLord) reported
@virginmedia it was around 9pm last night, which funnily enough is the time your phone lines close so I couldn't even ring to speak to someone and like I said your website functionality is so poor it's impossible to find the webchat function.