Virgin Media Outage Report in Kenilworth, Warwickshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kenilworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kenilworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kenilworth, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Coventry, Nuneaton, Solihull, Royal Leamington Spa, Warwick, Bedworth and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kenilworth, England
Latest outage, problems and issue reports in Kenilworth and nearby locations:
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Paul Want
(@Wanty72) reported
from
Royal Leamington Spa, England
@virginmedia messaging you here as using the website to find help I just get lots of Bad Request errors. Our Virgin Box keeps turning on and off by itself and we need a replacement. Please advise, thanks
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@vmbusiness Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
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Jamie Merritt
(@1merritt79) reported
from
Rugby, England
@virginmedia second outage of broadband in as many days in Rugby. Just closed an account - with never any problems and a new one now in my name I've had 2 outages within a week! What is going on? I'm stuck at home with after effects of covid and rely on b/band to watch TV!
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chris
(@Covlad459811) reported
from
Coventry, England
@Wozza5882 @virginmedia Not working for me me either
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Ben Ritmeyer
(@benritmeyer) reported
from
Solihull, England
@virginmedia broadband down in B92
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chris
(@Covlad459811) reported
from
Coventry, England
@Ledscov @virginmedia We are going to cancel the lot tomorrow as good as the product is not prepared to pay this sorta money with the price of everything going us they will be sacrificed
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dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
@Kimothy_roll @virginmedia @Ofcom It’s just really poor customer relations. To not respond to a complaint. Only interested in taking your money, once they have that they no longer care.
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marie lucid 💙
(@marieluc) reported
from
Coventry, England
@virginmedia can’t access #TysonFury fight ?help
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Steve Whittington
(@stevewhittbrum) reported
from
Birmingham, England
@virginmedia still not received service. Cut off twice in last two calls having waited a long time to get through. How can you resolve please ?
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derek
(@Dereklad) reported
from
Birmingham, England
Virgin media is a good sim card to have in birmingham.dont touch three network there crap.
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chris
(@Covlad459811) reported
from
Coventry, England
@virginmedia No problem guys managed to get it after about 15 mins
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Sam D
(@skybluechick72) reported
from
Rugby, England
Any one else having @virginmedia broadband issues?
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Curtis Thomas
(@curtis_thomas97) reported
from
Nuneaton, England
@virginmedia 2 weeks because of your incompetence and you act like it's not your problem. My partner works from home so explain to me how she will do that because you have failed to provide me the service on the agreed date?
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia @MICHAEL33835551 JUST FIX IT
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Aqeel Butt
(@akz147) reported
from
Birmingham, England
@virginmedia What does that even mean .. she cut me off after 2 hours of waiting on the phone.. what type customer service is acceptable at virgin media!!
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia help
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Lewis
(@ljb1875_) reported
from
Birmingham, England
Putin could blow up the virgin media headquarters and it wouldn’t make a difference to my wifi it’s that ****
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dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
@virginmedia Still waiting on a call from 26th April. Spoke to customer services several times. No success. Really annoying that it’s so difficult for somebody to pick the phone up and talk. Perhaps VM know that they are in the wrong. @Ofcom thoughts? Always collect payments in time eh, Dean
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia it can’t be that hard to fix 😭😭😭😭
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ArsenalArsenalArsenal
(@Arsenal80100232) reported
@virginmedia I’m not asking you to arrange a call. I’m asking you to contact someone that works for you and ask them to call their customer.
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Mel Jones
(@Melfilmfan) reported
@virginmedia No the same. Can you please send an engineer here tomorrow to fix. The problem is that we need boosters for upstairs! The problem is upstairs. The tv aerial man who came to put our tv in told us we need boosters /ethernet cable upstairs. I explained this days ago to customer ser.
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philwoodford
(@philwoodford) reported
@virginmedia @Xtazee Yes, resolved now, thanks. But as you'll see from comments from others on Twitter, there is an ongoing problem with blueyonder and other legacy email addresses like ntl just suddenly dropping. This involves resetting passwords and sometimes waiting for the service to resume 😟
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Bill Glassup
(@BillGlassup) reported
@virginmedia @CTSI_UK @OmbudServices So my Virgin Media landline is not working and the earliest they can get an Engineer to me is 7 days away - UNLESS I take an upgrade and then I can have an Engineer visit in 24 hours! What appalling customer service!!
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Diana Pavel
(@dianaisadina) reported
@virginmedia are there any known issues with Wifi in Kilburn? My wifi stopped working today and the router is flashing green
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ArsenalArsenalArsenal
(@Arsenal80100232) reported
@virginmedia …that isn’t helpful. It’s virgin media service. Do you have an email or someone I can reach out to to request someone reminds her to call me. I spent nearly 1.5 hours on the phone with her yesterday getting this sorted.
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ArsenalArsenalArsenal
(@Arsenal80100232) reported
@virginmedia we agreed a new contract last night. She was having technical difficulties and so we agreed to speak today at 4pm to finalise a related issue regarding mischarged items. Can I give you her first name and department and you can remind her to call me please?
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🎤Toby Gilles🎤
(@tobygilles) reported
@CitizensAdvice @virginmedia Thank you for replying. I was sure it was not legal thanks to the Government website. It turns out there was a pretty woeful misunderstanding by one of Virgin's customer service reps. It was sorted by their manager.
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Isobel Bannister
(@izzie_xox) reported
@virginmedia Surely for a mess that you made as good customer service you would put me as a priority. Not for the same date as an installation of brand new customers that haven’t already waited?
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Nayeema Mehjoor
(@nayeema1) reported
@virginmedia what is wrong with your internet? Is it down? Can u find it out asap. Last one hour has become nightmare for us in SE12 Uk.