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Virgin Media

Virgin Media outages and service status in Kenilworth, England

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Kenilworth, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and E-mail.
  • The most recent signal from this area was received May 14, 6:30 PM GMT+1.
  • 74% TV (74%)
  • 15% Internet (15%)
  • 4% E-mail (4%)
  • 4% Total Blackout (4%)
  • 4% Wi-fi (4%)

The latest reports from users having issues in Kenilworth come from postal codes CV8 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kenilworth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kenilworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 20: Problems at Virgin Media

Virgin Media is having issues since 01:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kenilworth, England

The most recent Virgin Media outage reports came from the following cities: Coventry, Solihull, Nuneaton, Royal Leamington Spa, Bedworth, Kenilworth, and Warwick.

CityProblem TypeReport Time
Coventry Internet 6 days ago
Coventry TV 6 days ago
Coventry TV 6 days ago

Nearby cities with recent reports

Coventry

6 recent signals

6 days ago
Solihull

6 recent signals

6 days ago
Royal Leamington Spa

4 recent signals

6 days ago
Nuneaton

3 recent signals

6 days ago
Bedworth

2 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kenilworth, England

Latest outage, problems and issue reports in Kenilworth and nearby locations:

  • gemmadowneswba
    Gemma Downes (@gemmadowneswba) reported from Nuneaton, England

    @chrislepkowski @rjdowning @virginmedia All of ours are finally back but it’s really poor by Virgin Media

  • Nijran1973
    Sundeep Nijran (@Nijran1973) reported from Solihull, England

    @virginmedia tried to cancel this service for 9 months , changing me for something that’s not connected and now want more more to disconnect. Worst broadband provider!!!

  • s_birket
    Daisy (@s_birket) reported from Coventry, England

    @virginmedia Internet suddenly cut out yesterday, all checks done, but first available tech appt is 3rd Nov. I wfh, that will be 5 days without broadband. That's appalling.

  • leesteane7
    lee steane 🏆 (@leesteane7) reported from Bedworth, England

    @virginmedia I want to cancel my contract, is there a phone number i can call as i got cut off last night?

  • zcobb
    Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, England

    Me: Can you tell your supervisor that this email looks a lot like a phishing email? Support Person @virginmedia: I know, a lot of people have said that.

  • notdodgy
    Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Postcode was entered and I was logged in. Running a test reported no problem.

  • marieluc
    marie lucid (@marieluc) reported from Coventry, England

    @virginmedia please could somebody contact a vulnerable person who has a broken TV box in their bedroom. Has no service. Please phone 07806810206. We can fit it if it can be posted out. No one answering customer services, many thanks

  • a_Muss60
    Andy (@a_Muss60) reported from Cubbington, England

    @virginmedia According to the status there are no issues.

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.

  • AndrewSellars79
    Andrew Sellars (@AndrewSellars79) reported from Kenilworth, England

    @virginmedia how can I contact you about carrying out reach with parents from a Coventry school to support with educating parents about internet safety?

  • rajeevlochanb
    Rajeev Bhardwaj 🇮🇳 (@rajeevlochanb) reported from Coventry, England

    Not the best #customerservice from @virginmedia switched services nad have nothing but trouble since, my number still not been ported almost 2 months in and I am paying both providers. Tried calling VM and got nowhere and was hung up on not once but twice!

  • marieluc
    marie lucid 💙 (@marieluc) reported from Coventry, England

    @virginmedia can’t access #TysonFury fight ?help

  • nataliegarrettb
    natalie garrettbrown (@nataliegarrettb) reported from Coventry, England

    @virginmedia Yes it’s showing problems i our area. Can you confirm please and when it will be resolved. Service has been poor for the last 48 hours.

  • GodivaGuidedogs
    GodivaPuppyAppeal (@GodivaGuidedogs) reported from Nuneaton, England

    @itsmeAlexVega @virginmedia I’ve used Virgin Media for years but going to cancel when my current contact expires

  • DanLympany
    Dan Lympany (@DanLympany) reported from Coventry, England

    @virginmedia No there isn't. You guys can't help me? Who can help me then?

  • andyjuk
    Andrew Jones (@andyjuk) reported from Solihull, England

    @virginmedia can I request someone from your UK customer services makes contact with me being as I feel like one of your Indian agents has lied to me and another has accused me of trying it on.

  • stumccullagh
    Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now

  • psicorps2000
    David H-T 🏳️‍🌈🇪🇺🇳🇴🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@psicorps2000) reported from Solihull, England

    Anybody in B37 with a @virginmedia box having problems with their boxes rebooting? Ours has done it twice without warning this evening.

  • _shannonC
    shanny C 🌹 (@_shannonC) reported from Solihull, England

    @virginmedia haha you mean the same forum where they didn’t answer me for days last time, and they didn’t resolve anything???? waste of time. they told me to check the speed and check for area issues. absolutely awful customer service when i’ve been complaining about this for WEEKS now.

  • jamesbrown39
    James DR Brown (@jamesbrown39) reported from Warwickshire, England

    @Shafik32296732 @virginmedia It is down in CV34 as well. Before the service status site crashed it was saying it was expected a fix by 2200hrs this evening!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • finalstand79
    just me (@finalstand79) reported

    @Benleo @virginmedia are shocking, offered me a contract with Netflix, didn't get it , made a complaint , did nothing other than acknowledged i made a complaint and my signal is always shocking. Warned so many people about them

  • ABabySeagull
    ABabySeagull🇬🇧🇮🇪 (@ABabySeagull) reported

    @Benleo @virginmedia I agree. Even when I had decided to leave, it would have been easy to escape from Alcatraz than cancel the contract. Never again!

  • yrubswed
    asum izak (@yrubswed) reported

    @Ofcom @virginmedia must send you an End of Contract Notification (EoCN) between 10 and 40 days before contract ends. This alerts upcoming price changes and available deals, however, sometimes this does not provide 30 days' notice to formally cancel on most occasions. Ofcom investigate

  • Tomz66
    Tommy (@Tomz66) reported

    @Benleo @virginmedia Totally agree. Dog **** company.I'll never use any of there services again.

  • AnthonyJames03
    Anthony James (@AnthonyJames03) reported

    @IanLythgoe4 @virginmedia Dude switch to Sky. I heard so much bad about them, but has been amazing ! Customer service is so much better than virgins was and I was with them 7years

  • Monapics
    Monapics.com (@Monapics) reported

    @Benleo @virginmedia They have been fined by the mediator in my case but still have not fixed a simple email issue. They have now been pulled up again to get it sorted from last year. Dealing with the Indian call centres have had no progress there, and only one person spoke understandable English

  • Mikefromtheuk
    Mike (@Mikefromtheuk) reported

    @Benleo @virginmedia They are truly terrible. If you simply want an internet connection and you don't have any problems, you might be okay, but as soon as anything goes wrong you hit their awful customer service. I had intermittent problems and it took months to get resolved, I then went to Sky asap.

  • IlPoofto
    The Emperor Poofius Maximus (@IlPoofto) reported

    @Benleo @virginmedia No customer service in the evenings and weekends, when people are most likely to need it...

  • SniperRais
    COVENANT ENFORCER ENGLAND (@SniperRais) reported

    @Benleo @virginmedia yes they are not good at customer service .... they only have process for what the business doeballs call the happy path. I had to suffer these morons until I could retire , they were coming through the Grad systems and qualifications were replacing wisdom and experience.

  • chris327759
    chris8854.bskysocial (@chris327759) reported

    @virginmedia No I’m aware of the power outage so all I want to do is watch tv which is fine. There’s no internet yet, it’s the message constantly flashing up on the screen that’s annoying. Once u have seen it once, u shouldn’t need to see it again, but every 10 seconds it’s there