Virgin Media outages and service status in Kenilworth, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 1 outage signal in the last 24 hours around Kenilworth, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Jun 29, 3:29 AM GMT+1.
- Internet (36%)
- Total Blackout (27%)
- Wi-fi (27%)
- TV (9%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kenilworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kenilworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 29: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kenilworth, England
The most recent Virgin Media outage reports came from the following cities: Nuneaton, Coventry, Solihull, Royal Leamington Spa, Henley in Arden, Bedworth, and Kenilworth.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 10 hours ago |
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Total Blackout | 2 days ago |
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Internet | 3 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Kenilworth, England
Latest outage, problems and issue reports in Kenilworth and nearby locations:
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Brian Roe (@MrBrianRoe) reported from Royal Leamington Spa, England@virginmedia spent another wasted hour on chat on your site. It crashed multiple times yesterday but you blamed Facebooks outage ...? Are you for real?
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Robin 🤘🏻 (@RobinB1971) reported from Solihull, England@virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬
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Evan Davis (@EvanD) reported from Solihull, England@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
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Andrew Sellars (@AndrewSellars79) reported from Kenilworth, England@virginmedia how can I contact you about carrying out reach with parents from a Coventry school to support with educating parents about internet safety?
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Iain Gorrie (@oftherain) reported from Ryton-on-Dunsmore, England@virginmedia I have already opened a formal complaint. This was dismissed with "You are unhappy about the poor customer service you experienced. We request you call on the number..." which led to further a further call, lots of waiting and no further progress. Hence this Twitter conversation.
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Mark Cottrill (@Markycot) reported from Solihull, England@virginmedia Absolutely atrocious customer service! Waited for my Hub 4 to arrive as we are now paying for highest broadband, it arrives and has wrong power cable inside, phoned to sort, on hold for 20 mins then speak to someone who has IT issues and has put us on 40 mins hold!
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia hi I was on a web chat last Sunday my TV was meant to be fixed by yesterday but it’s still not working & my other box is playing up now as well as the internet it’s been a month now & im paying a lot of money for a service I’m just not getting
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Stephen Blyth (@steveblyth) reported from Stockingford, EnglandI don’t mind joining the cacophony confirming @virginmedia is down. Maybe it’s linked to their space program going bankrupt. #VirginMediaoutage
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Sundeep Nijran (@Nijran1973) reported from Solihull, England@virginmedia tried to cancel this service for 9 months , changing me for something that’s not connected and now want more more to disconnect. Worst broadband provider!!!
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?
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Evan Davis (@EvanD) reported from Solihull, England@virginmedia Is there an email address I can use instead? I can just tell them the address and send the photos and explain the problem. They turn up whenever and fix it (its on the street, so no one needs to be home) I’ve taped up the lower parts, but up higher it is hanging over a shop sign.
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Curtis Thomas (@curtis_thomas97) reported from Nuneaton, England@virginmedia 2 weeks because of your incompetence and you act like it's not your problem. My partner works from home so explain to me how she will do that because you have failed to provide me the service on the agreed date?
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Will Cooling (@willcooling) reported from Solihull, England@virginmedia your TV Go App doesn't ******* work. Won't accept my login. Won't let me change it. Won't let me register a new account. ******* joke
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Stuart McCullagh (@stumccullagh) reported from Solihull, England3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia
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James Suman (@JamesSuman) reported from Royal Leamington Spa, England@LPBarbe @virginmedia I just had the exact same problem! 😤
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James DR Brown (@jamesbrown39) reported from Warwickshire, England@virginmedia Before your status site stopped working it said you were aware of an issue in are area and it could be fixed by 2200hrs this evening!!!! Now you are not aware??? Please what is going on??
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shanny C 🌹 (@_shannonC) reported from Solihull, England@LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤
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Steve Deery (@SteveDeery) reported from Solihull, England@virginmedia That hasn't helped. I just want to talk to somebody. No known service problems in my area
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chris (@Covlad459811) reported from Coventry, England@Wozza5882 @virginmedia Not working for me me either
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Keith Bridge (@leebridge1) reported@virginmedia Having **** with world cup coverage france and senegal poor picture quality. Pixelating and stammering ..
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Bec (@LeB00) reported@virginmedia An engineer was booked to attend today and yet again they have not turned up. This is the 6th appointment where no engineer has turned up. A complaint was raised on the 7th Jun and still hasn’t beeen acknowledged within the 48hrs inline with your own policy.
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MR COOL (@Lifeline04India) reported@virginmedia @VirginMediaNews Dear Team i have shown my interest foir broadband however after registering i should receive details for refernce. But i didnt receive. If i am not getting poroper support fromyou why to go for contract. Please call back urgently
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Laura Rogowski Weldon (@LauraRWeldon) reported@HarrietHarman A government minister's family members were downloading porn on virgin media and claiming it back off the taxpayer the last time you lot were in power, so I'd pipe down if I were you.
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Paul Toner (@paul_k_toner) reported@virginmedia what’s the issue in G72 area? Was supposed to be fixed overnight and now set to be out all day?
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Jan T. (@demented_tj) reported@virginmedia @icanlevitateoff your page said ' there's an issue, you can can schedule an appointment in 24 hrs' next morning, issue gone, no problem right?? Happens far too often, but thankfully they're installing fiber on my street.
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Paul ▶️ (@customerchamp1) reportedWho remembers when @O2 customer service was good? Since the merger with the appalling @virginmedia it's been absolutely diabolical. Trying to help a vulnerable relative, been on hold for 45 minutes 🤮🤮🤮 to reset his password. Shameful.
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iyda (@notiyda) reported@RichardLXXII @virginmedia so basically you go **** yourself and rub the bill over ur ******* cause they don't care XD
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glam2506 (@glam1961) reported@virginmedia hi, I cancelled my service with you on 28th May as I’m now out of contract & I keep getting emails saying I owe you money? My last payment was May so please explain this.
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Jonathan Black (@jonblackbsb) reportedI love on a street where it seems over 50% of households use @VMO2Life @virginmedia . That’s quite a lot of £££ per month paid out . But for the best part of a year everyone’s work has been disrupted by poor or no service . Apparently it’s noise emanating from a house 🏠 🤷1/2