Virgin Media Outage Report in Kenilworth, Warwickshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kenilworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kenilworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 06: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (8%)
-
E-mail (7%)
-
Phone (2%)
Live Outage Map Near Kenilworth, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Coventry, Royal Leamington Spa, Warwick, Nuneaton, Solihull, Stratford-upon-Avon and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kenilworth, England
Latest outage, problems and issue reports in Kenilworth and nearby locations:
-
dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
@virginmedia No. This whole conversation is about VM saying they will contact me to discuss my complaint and VM thinking it’s ok not to call and the complaint will just fizzle out. Do you have an email address I can write to please?
-
Neil A
(@Neil982) reported
from
Birmingham, England
@virginmedia hi Virgin, I've come to the end of my 18 month broadband/TV contract and I'd like to cancel please. How do I go about that? Thank you.
-
derek
(@Dereklad) reported
from
Birmingham, England
Virgin media is a good sim card to have in birmingham.dont touch three network there crap.
-
Paul Want
(@Wanty72) reported
from
Royal Leamington Spa, England
@virginmedia messaging you here as using the website to find help I just get lots of Bad Request errors. Our Virgin Box keeps turning on and off by itself and we need a replacement. Please advise, thanks
-
Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia It's not faulty. It's not a wifi or broadband issue. You don't have enough backhaul capacity.
-
dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
@virginmedia Still waiting on a call from 26th April. Spoke to customer services several times. No success. Really annoying that it’s so difficult for somebody to pick the phone up and talk. Perhaps VM know that they are in the wrong. @Ofcom thoughts? Always collect payments in time eh, Dean
-
Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia our broadband is down flashing green light. The service page has a fault shown but check status says its working fine. You need diagnostics for your diagnostics...
-
leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia help
-
Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia once again on demand not working. How are you supposed to watch a sky movies film when it stops every 10 seconds to spin a wheel for 10 seconds. Service checker says its fine and the box has been rebooted.
-
dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
@Kimothy_roll @virginmedia @Ofcom It’s just really poor customer relations. To not respond to a complaint. Only interested in taking your money, once they have that they no longer care.
-
dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
@virginmedia Poor internet. 500+ disconnections in a week when I’m paying for the highest package. Tried to downgrade package to save money, told I can’t. List is endless & all on file, supposedly!
-
Aqeel Butt
(@akz147) reported
from
Birmingham, England
@virginmedia here’s my complaint reference .. C-280522210 .. let me know how much of a shite you still don’t give.. you over charged me again after telling me you’re not.. you’re worse the @BorisJohnson #broadband #virginmedia
-
Steve Whittington
(@stevewhittbrum) reported
from
Birmingham, England
@virginmedia still not received service. Cut off twice in last two calls having waited a long time to get through. How can you resolve please ?
-
Ben Ritmeyer
(@benritmeyer) reported
from
Solihull, England
@virginmedia broadband down in B92
-
marie lucid 💙
(@marieluc) reported
from
Coventry, England
@virginmedia can’t access #TysonFury fight ?help
-
chris
(@Covlad459811) reported
from
Coventry, England
@Wozza5882 @virginmedia Not working for me me either
-
Andrew Sellars
(@AndrewSellars79) reported
from
Kenilworth, England
@virginmedia how can I contact you about carrying out reach with parents from a Coventry school to support with educating parents about internet safety?
-
Curtis Thomas
(@curtis_thomas97) reported
from
Nuneaton, England
@virginmedia 2 weeks because of your incompetence and you act like it's not your problem. My partner works from home so explain to me how she will do that because you have failed to provide me the service on the agreed date?
-
dean condliffe 🏴
(@DeanCondliffe) reported
from
Birmingham, England
@virginmedia They lied and told me that they had called the house phone. They hadn’t. They updated my contact number to my mobile. I chased this 4 days later and was told my number had been updated and the complaint was still open and I will receive a call. Guess what?
-
chris
(@Covlad459811) reported
from
Coventry, England
@virginmedia No problem guys managed to get it after about 15 mins
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Bean Zoomy 🎶
(@BeanZoomy) reported
Absolutely disgraceful customer service today from @virginmedia I have experienced broadband issues for OVER 12 MONTHS. I have spoken to 3 people just today alone; got cut off twice and have been on hold collectively for well over an hour. I have phoned several times over months!
-
Whyamihere
(@Whyamih28523058) reported
@virginmedia WiFi hasn't been working properly for weeks. Been trying to get through to someone for about as long. This is madness. Please can someone reach out to help
-
Alex
(@AlexMeredithJ) reported
@2WB10 @virginmedia @LutzSchueler I filed a complaint already, it’s just nuts how they get away with this
-
Rob Bradbury
(@Robtwt80) reported
@virginmedia why can’t I get help on the phone?? You send texts to links that don’t work and I have poor service on our broadband. 4 calls text every time need to speak to someone. Cannot get good connection on apple products and upstairs is poor signal… not acceptable!
-
John D
(@Jdd535) reported
@virginmedia Now nearly FIVE hours and still unresolved!! Terrible service
-
Luke McNally
(@lukemcnally2701) reported
@virginmedia There is no area outage. This has been going on for weeks maybe months. It takes on average 30 minutes to get through to speak to somebody who basically fob you off. My introductory offer has also now finished so my bill has doubled which i can not afford!
-
sam stevens
(@samstevens6268) reported
@virginmedia and the support line arent able to get an engineer out today - it has now been 3 days without service when I should have wifi
-
BeeBee 🐝🐝
(@BeeCycling) reported
@virginmedia There's a whole variety of errors depending where I try to log in, which page or device. One says my browser has cookies disabled (it doesn't.) Another says my email and password aren't recognised, but if I try to reset, giving it my DOB and place of birth, nothing happens.
-
BeeBee 🐝🐝
(@BeeCycling) reported
@virginmedia Trying to login to My Virgin Media, seems to accept credentials, then just get Logging in... never actually getting in.
-
Kate
(@kateflint3) reported
@virginmedia your website is saying no issues in my area or for my home but my internet is shocking. You recently dug up the pavement and cut my neighbour’s line and I’m reckoning you’ve damaged ours.