Virgin Media outages and service status in Kenilworth, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Kenilworth, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- Internet (43%)
- Wi-fi (43%)
- Total Blackout (14%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kenilworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kenilworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kenilworth, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Royal Leamington Spa, Solihull, Warwick, and Bedworth.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry
|
Wi-fi | 7 days ago |
|
Royal Leamington Spa
|
Total Blackout | 10 days ago |
|
Royal Leamington Spa
|
Internet | 11 days ago |
|
Coventry
|
Internet | 13 days ago |
|
Solihull
|
Internet | 15 days ago |
|
Coventry
|
Wi-fi | 15 days ago |
Community Discussion
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Virgin Media Issues Reports Near Kenilworth, England
Latest outage, problems and issue reports in Kenilworth and nearby locations:
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Mark Cottrill (@Markycot) reported from Solihull, England@virginmedia Absolutely atrocious customer service! Waited for my Hub 4 to arrive as we are now paying for highest broadband, it arrives and has wrong power cable inside, phoned to sort, on hold for 20 mins then speak to someone who has IT issues and has put us on 40 mins hold!
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Iain Gorrie (@oftherain) reported from Coventry, England@virginmedia Trying to resolve a billing issue and coming up against a brick wall and no way forward. My bill increased from £33.50 to £52.50 which I have not agreed to. Can we sort this amicably or do I need to go to the ombudsman to sort things out? Customer service...
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David H-T 🏳️🌈🇪🇺🇳🇴🏴 (@psicorps2000) reported from Solihull, EnglandAnybody in B37 with a @virginmedia box having problems with their boxes rebooting? Ours has done it twice without warning this evening.
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia 45 mins on hold then cut off over 100 quid a month TV not working yet again!
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Rich Bishop 😷 (@richbishop) reported from Cawston, England@virginmedia Ah well 🤷 I wasted 90 minutes trying to stay a customer. The ball is very much in your court now. The @bt_uk offer is much better, and so far, no lies!
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Brian Roe (@MrBrianRoe) reported from Royal Leamington Spa, England@virginmedia spent another wasted hour on chat on your site. It crashed multiple times yesterday but you blamed Facebooks outage ...? Are you for real?
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Stuart McCullagh (@stumccullagh) reported from Sheldon, England@virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted
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Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia Your system sent me a satisfaction survey. Needed to complete it using mobile broadband because my virgin broadband doesn't actually work, but is apparently working enough to not qualify as being out of service.
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James Suman (@JamesSuman) reported from Royal Leamington Spa, England@LPBarbe @virginmedia I just had the exact same problem! 😤
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia hi I was on a web chat last Sunday my TV was meant to be fixed by yesterday but it’s still not working & my other box is playing up now as well as the internet it’s been a month now & im paying a lot of money for a service I’m just not getting
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Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia Broadband connection and WiFi are stable but connectivity is intermittent-keeps losing connection every few minutes for 30 seconds. This is a network fault but I cannot find an option to report it. B90 1LB
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Sundeep Nijran (@Nijran1973) reported from Solihull, England@virginmedia have charged me for services I’ve not received and now want more money to disconnect something that never worked
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Phill Russell (@whitepuggy) reported from Nuneaton, EnglandWhy can’t you watch the football recorded on virgin box on the iPad when finished when it’s @btsportfootball / @btsport but can if it was on skypsorts ? Help @virginmedia ??
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GodivaPuppyAppeal (@GodivaGuidedogs) reported from Nuneaton, England@virginmedia Mainly because you’re now too expensive, called retention team and was offered a derisory £4 discount. Enquired about new streaming service, agent knew nothing about it
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Stephen Cobb, #FBPE 🇺🇦 (@zcobb) reported from Coventry, EnglandMe: Can you tell your supervisor that this email looks a lot like a phishing email? Support Person @virginmedia: I know, a lot of people have said that.
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Curtis Thomas (@curtis_thomas97) reported from Nuneaton, England@virginmedia 2 weeks because of your incompetence and you act like it's not your problem. My partner works from home so explain to me how she will do that because you have failed to provide me the service on the agreed date?
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.
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Stu (@stuartc87) reported from Coventry, England@JLDawson1989 @virginmedia For the purpose of a better service as well. Joke
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Will Cooling (@willcooling) reported from Solihull, England@virginmedia your TV Go App doesn't ******* work. Won't accept my login. Won't let me change it. Won't let me register a new account. ******* joke
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Evan Davis (@EvanD) reported from Solihull, England@virginmedia Just called your offshore call centre regarding my internet connection. I’m having the same issues as I had when I got a £154 credit from you. /1
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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karen (@karenwigg1) reported@virginmedia since having new TV box installed, I am now awaiting my 3rd visit from an engineer to fix yet another problem. Getting a bit fed up with this now.
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bob cain (@bobcainffc1971) reportedVery angry this morning after receiving a call allegedly from @virginmedia threatening to switch off my cable TV. Assuming it is a scam but if not it is a disgrace which @Ofcom should stop. Had my current TIVO box for 9 years and been a cable customer for 30 years.@danfrancis02
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Chib Ma Nib (@chibmanib) reported@virginmedia please sort your Internet services out. Its up and down all day and now I've been without wifi for 2 whole days
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Graham Lennie (@Lennie_troon) reported@virginmedia Its all good. Got customer service yesterday and new hub connected and working 🫡
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Alex MacLeod 🌻 (@AlexMacLeod9) reported@spudbishop666 @virginmedia I was a VM customer for 30 odd years but ditched them recently because of price and customer service. Last price hike took me package to £235 a month. Now with EE at £86 a month for similar TV and broadband package but no landline phone which we didn't use anyway.
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Andy W (@AndrewW12290183) reported@virginmedia Why did You take £90 out of my account in case I don't send the equipment back ? Thing is I'm still waiting for the returns package from you. Or is another ploy to take more money like when you signed me up for a TV subscription I never asked for.
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Ian Scott (@IanScott_01) reportedAnyone having problems with @virginmedia internet. It's been dropping off and on for a few days, now it's gone off Newcastle East.
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prashanth (@trulyprashanth) reported@virginmedia Formal complaint: missed installs on 12 Apr and 25 Apr, 10+ days without broadband. Equipment installed but service still not activated due to system issues. Extra costs for data and dongle incurred. Please escalate, activate within 24 hours and confirm compensation.
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Big Spice (@bigmanspice) reportedVirgin Media won’t let me cancel my contract in peace kmt
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Clare Hutchins (@MinnieM40) reported@virginmedia I’ve just been advised by your customer team in chat there is no larger remote for the 360. For someone who is sight impaired this is unwelcome news.