Virgin Media outages and service status in Kenilworth, England
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Kenilworth, including 0 direct reports.
- The most common problems reported in this area mention Wi-fi.
- Wi-fi (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kenilworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kenilworth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kenilworth, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Warwick, Royal Leamington Spa, Solihull, Bedworth, and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry
|
Wi-fi | 6 days ago |
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Warwick
|
Wi-fi | 16 days ago |
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Coventry
|
TV | 17 days ago |
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Royal Leamington Spa
|
Wi-fi | 18 days ago |
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Royal Leamington Spa
|
TV | 23 days ago |
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Royal Leamington Spa
|
TV | 23 days ago |
Community Discussion
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Virgin Media Issues Reports Near Kenilworth, England
Latest outage, problems and issue reports in Kenilworth and nearby locations:
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shanny C 🌹 (@_shannonC) reported from Solihull, England@LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?
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Daisy (@s_birket) reported from Coventry, England@virginmedia Internet suddenly cut out yesterday, all checks done, but first available tech appt is 3rd Nov. I wfh, that will be 5 days without broadband. That's appalling.
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandThe problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia hi I was on a web chat last Sunday my TV was meant to be fixed by yesterday but it’s still not working & my other box is playing up now as well as the internet it’s been a month now & im paying a lot of money for a service I’m just not getting
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now
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David Charlton (@David_Charlton1) reported from Stratford-upon-Avon, England@virginmedia quite upset at the lack of any customer service I'm receiving. I've been a customer for over a decade, and you can't be bothered to contact me about my complaints! Will certainly be shopping around when my contract is up.
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@IanMurphy111 @virginmedia I am mate awful service
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@Ofcom can I complain about @virginmedia to yourselves? Had no TV service for nearly a month with no help.
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandHad problems with my TV since September now can’t get any live football or movies @virginmedia
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia TV completely down this morning ,it’s been intermittent since September nobody helps me just fobbed off. Who is the ombudsman over you I can complain to? I’m no longer prepared to keep paying for services I’m not getting.
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GodivaPuppyAppeal (@GodivaGuidedogs) reported from Nuneaton, England@itsmeAlexVega @virginmedia I’ve used Virgin Media for years but going to cancel when my current contact expires
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@IanMurphy111 @virginmedia Been with them since Telewest I don’t know why I stay false promises poor service
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandNot only did I have to go out to watch the football because Sky Sports doesn’t work BBC has gone down so can’t even watch MOTD thanks @virginmedia
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Robin 🤘🏻 (@RobinB1971) reported from Solihull, England@virginmedia signed up for your new broadband and still waiting for the stuff to arrive. Apparently parcel is still at @YodelOnline main hub. This is the SECOND day I've cancelled things and waited for it to arrive as yet to no avail. WTF is going on!?! 🤬
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James (@JMEden_97) reported from Solihull, EnglandI hate VirginMedia me getting stupid little lag spikes
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Stuart McCullagh (@stumccullagh) reported from Solihull, England3 weeks now with limited TV yet still paying over £100 a month for svcs I’m not getting , I’m fobbed off on the phone that engineers are working on the issues , they’re clearly not can someone reimburse me @virginmedia
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GodivaPuppyAppeal (@GodivaGuidedogs) reported from Nuneaton, England@virginmedia Even more reason to cancel, typical corporate strategy why offer people something cheaper in today’s economic climate when you can continue to rip them off
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GodivaPuppyAppeal (@GodivaGuidedogs) reported from Nuneaton, England@virginmedia Mainly because you’re now too expensive, called retention team and was offered a derisory £4 discount. Enquired about new streaming service, agent knew nothing about it
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Rachael Barker (@rachmadmank) reported from Solihull, England@virginmedia What is the point I would like to speak to a human being shocking service Definitely will not be staying with you 4 weeks if not more with no information regarding this matter Not consideration for others
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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tim little (@timlittlecom) reportedDear @virginmedia having called three times, kept on hold for over an hour and then mysteriously cut off each time while I was trying to cancel my contract because you don’t have services at my new address, I’m starting to think this is an actual policy of yours. #shocking
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Rugby Web Design (@rugbywebdesign) reported@virginmedia Trying to speak to someone! I'm not a customer, so can't get through the automation on the phone, and your online chatbot is sending me round in circles - Whatever happened to real people?
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Andy Fox (@_ACFox) reported@virginmedia A further conversation indicated again that the automatic compensation has been incorrectly applied. We would not have got off the phone without a satisfactory resolution in the first instance, and only got off the phone when your representative advised that we could get 2/?
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The Coffee Lab (@The_Coffee_Lab) reported@virginmedia why is it whenever I actually need to speak to customer services I end up ranting on Twitter before someone listens? Can you get someone to contact me PLEASE!?
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Phil Bradish (@BradOwl) reported@OnlineracingTs @virginmedia That's daylight robbery, I would just move without telling em and cancel direct debit.
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Dawn Benson (@dawnbensonart) reported@virginmedia It does not work, your 'teams' pass buck, do not care. Everyone sick to death of your refusal to resolve issues. A system that worked now does not so according to your team I now have to buy or rent mesh pods, not nec before! sounds like a plan to make more ££££. contact me
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Sirus (@SyrusThaVyrus) reported@virginmedia and that she had the email in front of her on her screen. As I missed the deadline to apply for the credit, I couldn't be offered it now. That in itself seemed harsh. She filed a complaint on my behalf too, I was told someone would look into it and call me back. Checked my email
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Andy Fox (@_ACFox) reported@virginmedia We were told otherwise regarding compensation, by the representative who opened the complaint for us. We checked a number of times that this was the case before incurring any consequential costs, and it was confirmed that compensation would cover these. 1/2
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Chloe Johnston (@ce_johnston) reported@virginmedia can you arrange a call back? I’ve been on hold forever trying to cancel my contract. If there was another way I’d do it, but surprise surprise - VM says the only way to cancel is to call! Ridiculous when wait times are this high.
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Sirus (@SyrusThaVyrus) reported@virginmedia Sorry for getting back late. In hindsight, it's a good thing I did - its now gone from one complaint to multiple. Genuinely shocked at the service I have received. I'll try and explain in chronological order the horrible few days of 'customer service' I have had...