Virgin Media Outage Report in Kenilworth, Warwickshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kenilworth, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kenilworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kenilworth, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Nuneaton, Warwick, Coventry, Solihull, Royal Leamington Spa and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
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| Birmingham |
TV | |
| Birmingham |
TV | |
| Birmingham |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kenilworth, England
Latest outage, problems and issue reports in Kenilworth and nearby locations:
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JArnie
(@ja2xarnie) reported
from
Birmingham, England
@virginmedia I spent an hour on my mobile to Virgin today as landline isn't working. Spoke to three different people and, finally they told me it was a hardware issue with my phone, not the line. I have borrowed two phones from neighbours and they don't work either #virginmedia
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JArnie
(@ja2xarnie) reported
from
Birmingham, England
@virginmedia No issues flagged. Your technical support couldn't find them either. Broadband OK now but no phone line
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Mark Cottrill
(@Markycot) reported
from
Solihull, England
@virginmedia So sick of not being able to watch catch up or on demand, did everything that I was supposed to after reading message even though I shouldn’t have to, now it has stopped working again, been unavailable for 30 plus days out of last 37!! #help
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Katy
(@KatyFancourt) reported
from
Birmingham, England
@virginmedia one of your engineers apparently got lost trying to find my property, spent an hour on the phone to customer services to be then told that theirs an ‘emergency’??
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Lewis
(@EverSoSlightlyy) reported
from
Solihull, England
@virginmedia I will do both; what’s the number for technical support; will try one last time 🙃
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia Hi I’ve done and also turned on WiFi calling as that’s the only thing that works, signal still really low
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Ultimate Girls
(@ultimate_girls) reported
from
Birmingham, England
Cancelling my broadband with @virginmedia after ridiculous price increases every month. Cannot believe how RUDE the guy on the phone was when I told him I still wanted to cancel. Absolutely shocking attitude .. made my decision to leave SO much easier!!
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Adam O'Hare 🏳️🌈 💚
(@CannedWildlife) reported
from
Birmingham, England
@virginmedia Hi MH, broadband / Internet in B31 and B45 of Birmingham, has been very terrible. Now, it is just up to those who are responsible, to fix this issue, plus to be open & honest... Cheers, Mr. A. O'Hare
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia the company that doesn’t give a **** about your complaint. Can’t be bothered to resolve your complaint and provides no avenue to complain.
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia why are you so bad!! I pay for a service and pretty much everyday my broadband drops. Each mid morning it goes off and tonight whilst watching the Villa. #poorcustomerservice
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Lewis
(@EverSoSlightlyy) reported
from
Solihull, England
@virginmedia how can you make internet so bad that it can’t be reliable for a single day for the last 9 months?? I just did a speed test and got 8 mbps down and 0.03 up.. yes. 0.03 up, I was planning on streaming for the first time since you ruined my connection but apparently no
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia wifi down again
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia not sure if you can help my reception on my virgin mobile has dropped out at this time the last 2 days, is there problems in my area? #virginmobile
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JArnie
(@ja2xarnie) reported
from
Birmingham, England
We've also had intermittent Internet today. I can't face another hour being kept on hold. Can you expedite a solution to our problems? #virginmedia
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Matt Russell
(@TheRusse11a) reported
from
Birmingham, England
@virginmedia I managed to fix it by d/l the app again last night. Thank you.
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nimrod x
(@Nparanoid) reported
from
Solihull, England
@virginmedia how can I activate new hub. Prob a bad time to try but nobody available at call centre and no text received for activation reply. Thanks.
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Lewis
(@EverSoSlightlyy) reported
from
Solihull, England
@virginmedia Nope; as above I have just been sabotaged and sent a ‘booster’ for the signal I don’t receive anyway. And now you are trying to charge me even more for the privilege; despite already paying 37 which is enough for the 220mb package with a free phone sim, while getting 50 :)
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James
(@james_e_grant) reported
from
Birmingham, England
@virginmedia I’m looking to cancel my contract with you, but I refuse to be placed on hold for an indefinite amount of time and your website appears to be broken/designed by idiots so I can’t easily find what I want. Can you help me sort this out please?
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Jason Hannon
(@Jasonhannon85) reported
from
Solihull, England
@virginmedia It’s saying service is fine but I still have no reception so can’t receive calls
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AJComputerServicesUK
(@AJhyphenCSdotUK) reported
from
Birmingham, England
I will definitely be ending my TV Contract with #VirginMedia at the earliest opportunity, I am sick to death of watching stupid adverts on #DiscoveryTV Channels and it’s the same ones every damn time! If the #TLC Channel didn’t exist then it wouldn’t be so bad! 🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Safena Alam
(@SafenaAlam) reported
@virginhelp @wbc247uk @virginmedia Hi I’m really sorry to say this but I’ve been with Virginmedia for well over 20 years and the service is really rubbish. Always have problems with streaming or using any service. Virtually impossible to try and get the kids to do online learning/ lessons as keep having
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Guy Orlov
(@GuyOrlov) reported
@virginmedia my router down for some hours I am trying to reconnect
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Parmy singh
(@parmy71singh) reported
@mouthwaite @virginmedia Hi Tam same issue spent £300 on a netgear system has sorted it 👍🏼 virgin have been useless offered no option
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Ben Evans
(@benmevans) reported
@virginmedia I did this previously and the automated service restarted my Hub but didn't fix the problem. Do I need to select something different for someone to look into this further?
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Corey//
(@Corey_Tobin) reported
@NikiAlbon @TalkTalk @virginmedia Virgin are terrible! We normally had no issues but during lockdown it has been absolutely horrendous
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Tom
(@T1Viper) reported
@virginmedia Another day and still no answer this is ridiculous. DM me I want to start a complaint bad I want a call from your customer services so DM me for contact information.
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Joe Docherty (Clarke) 💙👨👦👦🌈
(@JoeDocherty) reported
@virginmedia I've called 150 twice today - to no avail. I was told last week that the problem on the line (Since November) would be fixed by Thursday 18th and to wait for the upgrade. However this has still not been rectified. I was offered a small compensation fee which was embarrassing
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Maggie Stanworth
(@Maggiestan) reported
@mouthwaite @virginmedia I had terrible trouble getting them to resolve something for me, social media is the best way to get in touch. FB page or Twitter.
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niki albon 🏳️🌈
(@NikiAlbon) reported
I don’t ever tweet about this stuff, but I swapped from @TalkTalk to @virginmedia last month… and the experience has been hair pullingly bad... Like I’ve spent hours on the phone to Virgin over the last 30 days and my *super slow* wifi is still not working properly.
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Viruspro
(@virusprostore) reported
@mouthwaite @virginmedia We are having same issue with sky poor signal sent out a booster box tried to charge another 9.95 which they finally backed down, still no better Everything is so inpersonnel now nobody to speak to when you do they blame covid