Virgin Media

Virgin Media Outage Report in Kenilworth, Warwickshire, England

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The latest reports from users having issues in Kenilworth come from postal codes CV8.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kenilworth, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kenilworth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kenilworth, Warwickshire, England 08/26/2025 17:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (23%)

    TV (23%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kenilworth, Warwickshire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Warwick, Coventry, Solihull, Nuneaton, Bedworth, Royal Leamington Spa, Rugby and Kenilworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Wi-fi
United KingdomWarwick TV
United KingdomBirmingham Internet

Community Discussion

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Virgin Media Issues Reports Near Kenilworth, England

Latest outage, problems and issue reports in Kenilworth and nearby locations:

  • mylescheshire Myles Cheshire (@mylescheshire) reported from Bedworth, England

    Bad enough that I have to wait so long to get through, you don’t have to force Sam Smith on me do you though @virginmedia

  • JayminiDesai Jaymini Desai (@JayminiDesai) reported from Solihull, England

    @virginmedia am struggling to get through to anyone at virgin. It’s ridiculous. You have sent my SIM card to my old address and now I can not retrieve it or get in contact with you m. 2 hours on hold to be cut off. Messaged on chat and no response. Help!!!!!

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    I seem to speak to @virginmedia more than I do my kids , been on hold for just the 54mins now regarding the fast speed broadband i pay for but never get!

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    @virginmedia Sorry my tweet mentioned I contacted customer service via text. Asked for my complaint to be raised to a senior manager to discuss the upgrade process and wording, but was just offered a deadlock letter within 15 days! Not your procedure in your complaints code of practice..

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    @virginmedia I have just switched my parents over to you for broadband along with their 2 mobiles and I have a pending broadband order to be installed next week for my new house. So I’m extremely disappointed in how I’m being treated, I may have no option to cancel the lot.

  • howarth96 Alexander Howarth (@howarth96) reported from Keresley, England

    @virginmedia (Still) Trying to cancel the service, have been for the last few days but can’t get through to speak to somebody

  • Jasonhannon85 Jason Hannon (@Jasonhannon85) reported from Solihull, England

    @virginmedia not sure who I’m supposed to be contacting on this but my phone service keeps going in and out is there a problem in Solihull?

  • SophieClaireB Sophia Benvenuto (@SophieClaireB) reported from Nuneaton, England

    @virginmedia @TheAmos123 Hi, please help, I have to give today my 30 days notice and have no other way to do it that speaking to someone but no one is answering! I am a key worker for NHS, your website says you are prioritising is but does not feel like it 😢

  • SophieClaireB Sophia Benvenuto (@SophieClaireB) reported from Nuneaton, England

    @DaveRumbold @virginmedia Thank you Dave, how did you manage to get through to them? Feels impossible! I am at work and keep on taking breaks to see if they get back to me, but the days tree n is absolutely broken. Should be able to terminate from the online portal!

  • stayawakv maya (@stayawakv) reported from Coventry, England

    Never rant on socials but when a company calls you a day before, confirming they’re coming out to install broadband after 6 weeks, and on the day you get a text from CS to state it’s been cancelled due to lack of communication... @virginmedia pissed off is an understatement 🤯

  • SophieClaireB Sophia Benvenuto (@SophieClaireB) reported from Nuneaton, England

    @virginmedia But I need to give my notice within today? How is it possible if you give people no other way to cancel it?! Every other company let’s you do it by clicking an option on the portal. I am an NHS key worker and feel like you are taking advantage of people money time! Let me cancel!

  • jamesgrvilla james avfc (@jamesgrvilla) reported from Birmingham, England

    @virginmedia could someone please get in touch with me as our broadband is going down at least every other day and it’s not good enough

  • omarqureshi Omar Qureshi (@omarqureshi) reported from Birmingham, England

    @virginmedia What's the procedure if this isn't rectified? It's not a unusual request, yet I'm around 10 days without phone service.

  • SophieClaireB Sophia Benvenuto (@SophieClaireB) reported from Nuneaton, England

    @virginmedia hi, desperately trying to get through to someone to give my 30 day notice of end of broadband and not continue at the end of my 1 year contract. Been for hours trying to get through to the phone, unable to do via portal or otherwise. Please help

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia internet down again 6 days in a row now!

  • SophieClaireB Sophia Benvenuto (@SophieClaireB) reported from Nuneaton, England

    @virginmedia @Nicebikeman1 Hi @virginmedia how can we speak to them if they are not answering! Feels like you do it on purpose so you can charge people for claiming they have the notice after 30 days, when you just not allowed them to cancel if no one answer and there is no other way!

  • FroggattSimon Simon Froggatt (@FroggattSimon) reported from Solihull, England

    @virginmedia Wifi down AGAIN in b92... come on!

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia i give up now can't get through no broadband yet again I want my contract cancelled I'm paying for a service I never get! Will someone contact me I'm cancelling my direct debit not getting a penny more off me until i get broadband!

  • AshScrivens Ashley Robert Scrivens (@AshScrivens) reported from Birmingham, England

    @virginmedia I haven’t really got anywhere, I wanted ideally to discuss the process I went through and what I was advised online placing my upgrade. I have contacted CD via text but i have just been told nothing can be done and pick a new tariff! Struggled to try raise a complaint also...

  • jaw1992_ jake. (@jaw1992_) reported from Birmingham, England

    @virginmedia sort your ******* broadband out. It’s every other day that it goes down, and is beyond a joke now.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • maumcamp1 Leanne Ní Chinnéide (@maumcamp1) reported

    @virginmedia I just rang the number you provide and they told me their is a problem in my postcode I provide . Can you double check

  • Eltel5150 Mark Terry (@Eltel5150) reported

    @virginmedia At least 4 times. We can’t get any consistency of contact from virgin. Unless it’s sorted today we will terminate the Agt with virgin and never be back. My wife used to sit on the board of VM (before Liberty) and then virgin grp. Downhill since then!

  • kmazsmith Kazza (@kmazsmith) reported

    @virginmedia I have just been cold called by your 'Tech Ops' team to sort a problem with internet service. When I said I didn't have a problem with my internet service, they told me not to blame them when it goes wrong later. Great service... not

  • JoJochesh Jo Doust (@JoJochesh) reported

    @virginmedia I don’t have a hub 3 otherwise I would have already re-installed it. Also it doesn’t seem to be the WiFi connection that’s the problem.

  • TFU_GaMe_OvEr TFU GaMe OvEr (@TFU_GaMe_OvEr) reported

    @virginmedia I've tried both, with no change. I have read online that there is an issue with the hub 3s requiring a firmware update which hasn't been released. Is this right? I know newer customers have been offered free upgrades to hub 4 but guessing long standing customers won't get this?

  • caroline_cgp Caroline Glendenning-Platt (@caroline_cgp) reported

    @virginmedia was just called by customer service to resolve a complaint, told I would be transferred to a person and asked if the complaint could be closed, then put on hold for the technical team. 10 min already. worst customer service ever. Cant wait to switch.

  • VimmeRathour Vimme Rathour (@VimmeRathour) reported

    @geoff_rowe @virginmedia Good luck. They are great at taking money and even greater at giving a shoddy service and appalling customer service.

  • timbola81 Tim (@timbola81) reported

    Hey @virginmedia my TiVo box has been dead since Sunday. Stuck in a loop between online and a phone service that pushes me back online. Please can you send me a new box so I can get the service I pay for?

  • rykoonmesto7 Ryan Meston (@rykoonmesto7) reported

    Virgin media down #virginmediadown love to see it

  • cinnamonstixxs_ Sally-Cinnamon 🤍 (@cinnamonstixxs_) reported

    @virginmedia my broadband router was meant to be delivered today and I’ve had a text saying it’s being rescheduled. I’ve not had internet for 5 days and I’m a Uni student I’m not paying for a service I can’t use... can’t get through on the phone the wait time is over an hour