Virgin Media Outage Report in Coventry, England
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The latest reports from users having issues in Coventry come from postal codes CV1, CV2 and CV6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coventry, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coventry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Coventry, England
The most recent Virgin Media outage reports came from the following cities: Solihull, Nuneaton, Coventry, Royal Leamington Spa, Hinckley, Warwick, Rugby and Bedworth.
| City | Problem Type | Report Time |
|---|---|---|
 Solihull |
TV | |
| Nuneaton |
Internet | |
| Solihull |
TV | |
| Coventry |
Internet | |
| Coventry |
Internet | |
| Solihull |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coventry, England
Latest outage, problems and issue reports in Coventry and nearby locations:
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Richard Baily
(@foraneasylife) reported
from
Solihull, England
Waiting over 22 minutes thus far for @virginmedia to answer phone, as I have no broadband service. Service suddenly went when watching catch up tv. 🙄
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia broadband down again. Obviously a network fault, but system has booked an engineer visit. Given that my contract is up for renewal and the cost has nearly doubled, I think I am in the market for a new provider.
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia Understandably, I was very annoyed after being on hold for 'god knows' how long to be told yes, the activation cost, £49.95 would be waived as a new customer. Then to be put through to the installation team and told NO!!! the activation cost would stand!!! Bad customer service.
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Kal Ajimal
(@Kal_Ajimal) reported
from
Solihull, England
How hard is it to report a problem to my landline telephone @virginmedia totally ridiculous been on hold 30 minutes
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Did you notice the "again". On average it's down 2 days a month.
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Mike Donovan
(@bsamikey) reported
from
Solihull, England
@virginmedia for the second time this evening your broadband has dropped out, yet according to the app there is no issue in my area. This is happening far too frequently. You have previously provided me with insufficient means of making a formal complaint. I'd like it now please
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Your website now shows: Network issues might be affecting TV and broadband services at the moment. Our engineer is working to fix the problem. Broadband is working again...
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia Hi, I'm a new customer, installation is this Saturday (24th). Our friends have recently joined you and they were offered multi-room (1 extra box) with no 'set up' costs. So I inquired and was told the same (just £7.50pm) put through to another department and told no, its £49.95.
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David Wright
(@Mr_PaintPots) reported
from
Solihull, England
@virginmedia As you can imagine, this has been discussed with many of your team, at length, with no resolution. The response is shambolic. Virgin is seemingly incapable of providing any service whatsoever in our case. Disappointing doesn't cover it, shockingly inept is a start.
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia I understand there is an activation fee, when I asked, as a new customer if it could be waiverd and was told yes, I didnt then expect in another department to be told no!! One main reason we are leaving Sky is because of this of inconsistency in customer service. Poor start!
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carl morgan
(@carl_morgan3) reported
from
Solihull, England
@virginmedia is there an issue with services in the B90 area. Cheers
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Kirsty Rudd
(@KirstR92) reported
from
Nuneaton, England
@virginmedia can someone call me so I can cancel my contract as my bill has gone up from £63 to £79 - it’s ridiculous
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Tried the text service. No response. So in the unlikely event of an engineer visit later, at least I tried.
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Lady Gemma
(@BrummieGem) reported
from
Solihull, England
@virginmedia need to change their hold music - I’ve just listened to the same song 3 times!!! 😤 I’m sure they just want me to put the phone down!!! 🙉
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Ben hunter
(@ben_velo79) reported
from
Kenilworth, England
@virginmedia Just spent another 20min on hold with no answer! Still no service since Saturday. Please just get someone to call me.
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia Spent all of my lunch time finding out why the engineer didn’t turn up this morning only to be let down on a call back at 5:30 this evening.. utterly useless
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Ben hunter
(@ben_velo79) reported
from
Kenilworth, England
@virginmedia possibly the worst customer service I’ve ever experienced #shocking #cancelmycontractnow
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✨ Hannah ✨
(@bevvyxo_) reported
from
Solihull, England
Spent 45 mins on the phone to @virginmedia to agree a new contract. I didn’t receive the confirmation email as agreed so rang up to check only to be hold there was no record of it and they couldn’t honour it. 10/10 customer service there 🙄
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Karl
(@thekosfox) reported
from
Nuneaton, England
So, I'm switching from Sky Tv/Broadband to @virginmedia. A friend of mine who is a new customer got multi room with no activation cost. I phone for the offer and the lady said no fee, yayyyy, I go through to another department and its £49 Being fobbed off already!!😡😡 NOT HAPPY!
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Ian Patch Partridge
(@patchpartridge) reported
from
Whitnash, England
@virginmedia Only a reference number so looks like Nicola has not processed it as a complaint ! After 5 months
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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eddie carruthers
(@tedcarruthersuk) reported
@andydews83 @virginmedia @SkyUK I’ve got the same issues, me and Sal can’t use the internet at the same time!
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BeadieJay aka Sue💙🇺🇦
(@BeadieJay) reported
@virginmedia When I have waited for them to speak - it's been trying to sell me something, or there's a "problem with my Windows" account (don't have windows!!) - basic spam
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Tom
(@TomTc815) reported
@virginmedia cable cut by contractors working for another company on public path. Without internet/telephone/tv since 18/05/22. Surely you must offer a temporary mobile internet solution? It will be quicker for me to find a new supplier???? Please help!
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Guy Burrell INDYREF2🏴
(@GuyBurrell) reported
@virginmedia WiFi/ Internet crap again after a short period of not too bad following complaining and informing of our intention to leave. Discuss.
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BeadieJay aka Sue💙🇺🇦
(@BeadieJay) reported
@virginmedia I don't know - if they don't respond to my "hello" after a few seconds I hang up because I know that if it was legitimate, the person calling me would speak straight away.
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Laurence Dean
(@AissaDean) reported
@virginmedia I strongly strongly suggest you switch providers from @YodelOnline this kind of service is appalling and doing damage to your brand and planned customer experience
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Claire
(@ClaireLouArling) reported
Been on WhatsApp for 3 hours to @virginmedia to cancel part of my contract!! Several advisers and multiple requests to pass security I’m still not further on! Is it really that difficult???
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Jane Merrow
(@janemerrow) reported
More bad stories about Virgin Media on RIP OFF BRITAIN on BBC 1.
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Paulo Vicente
(@Pnav94) reported
.@virginmedia honestly Virgin Media will continue to be the WORST company I've ever dealt with and I'm done with them now. It doesn't matter what their support promises a billion times, they never, ever, do as promised. It's a frustrating service and I highly advise Sky instead..
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sara stanley
(@sts138) reported
@virginmedia I have been having intermittent signal issues since last Friday I have called customer service who said no issues the app said I have intermittent signal issues. I am currently working from home and I am unable to do so because of this