Virgin Media Outage Report in Coventry, England
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Coventry come from postal codes CV6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coventry, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coventry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 28: Problems at Virgin Media
Virgin Media is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Coventry, England
The most recent Virgin Media outage reports came from the following cities: Hinckley, Royal Leamington Spa, Nuneaton, Coventry, Rugby and Kenilworth.
| City | Problem Type | Report Time |
|---|---|---|
 Hinckley |
Internet | |
| Royal Leamington Spa |
Internet | |
| Royal Leamington Spa |
Internet | |
| Nuneaton |
TV | |
| Royal Leamington Spa |
||
| Coventry |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coventry, England
Latest outage, problems and issue reports in Coventry and nearby locations:
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Martin Warren
(@ccfcfan) reported
from
Coventry, England
What’s happened to the Sky Sports Red Button service @virginmedia ? Not working
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John Stanton
(@Stanton_J) reported
from
Solihull, England
@virginmedia help required, #customerexperience #badcustomerservice waiting for a call back since 1pm yesterday, Six times complained about the issue in last year each time told it will be sorted and it isn’t.... Do you want this customer or do you want to lose another to @skytv
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Ben Gorman
(@bjwgorman) reported
from
Solihull, England
@virginmedia Always but it makes no difference. There have been issues where I live since the start of lockdown. I have made a complaint but it’s gone no where.
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John Grant
(@skyblue_boy) reported
from
Coventry, England
@djmattye @EE @virginmedia Many call centres are the same. If it’s not what they want to tell/sell you it is a problem to them.
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Ade1701
(@Ade1701) reported
from
Dorridge, England
@virginmedia Does anyone at Virginmedia ever actually answer phones? Calling from my parent’s number, supposed to be listed as vulnerable/priority. No answer for over 40 minutes! The hold music is torture, and zero indication of how long the queue is! Your customer service sucks!
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Only 3 months until i can get rid of @virginmedia awful internet even worse customer service!
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Kapil Chawla
(@kchawla81) reported
from
Coventry, England
@PapaNichs @virginmedia I wouldn’t recommend you go with virgin in any case, I recently signed up and have been repenting since... try Vodafone broadband hear that they’re proving great service/speed...
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Martin Warren
(@ccfcfan) reported
from
Coventry, England
Come on @virginmedia sort out your sky sports red button service not working
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia Internet down yet again!!!!! Awful customer service yet again!!!
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Mick Sharry Esq.
(@Mylesahead) reported
from
Coventry, England
@virginmedia WiFi gone are you having problems ?
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victoria nicholson
(@bicovico) reported
from
Solihull, England
@virginmedia I pay £22 for sky sports - asked for it to be removed and the price has only gone down £13 . How is that right, fair or legal ?
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Mick
(@riverheart79) reported
from
Royal Leamington Spa, England
@virginmedia please call my wife back as she has sat in the phone to you this morning for nearly an hour! She doesn’t want to join the community forum we just want decent broadband please which we had from you for months before you swapped our Hub to this newer one which is poor
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Kapil Chawla
(@kchawla81) reported
from
Coventry, England
@fraughtuk @virginmedia I’ve had the same horrible experience, it’s beyond shocking, and something that needs to be complained with the ofcoum ombudsman... @Ofcom
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Sophy Ellis
(@SEllisXD) reported
from
Coventry, England
@virginmedia Look at that on hold then cut off storey of this issue.... again and again and again and again I’ll just do the same again tomorrow
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Martin Warren
(@ccfcfan) reported
from
Coventry, England
@RobGyde @BenjaminLipman Not working on virgin media
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Ade1701
(@Ade1701) reported
from
Dorridge, England
@virginmedia Waited over an hour on hold only to be hung up on by an extremely rude call centre operative after explaining I’m trying to administer my father’s account as he’s just died! @virginmedia you disgust me!
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Neil Churchard
(@Neil_Churchard) reported
from
Solihull, England
Wow just had the worst customer service from @virginmedia can’t say I’ll be staying a loyal customer at this rate 😤
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Sophy Ellis
(@SEllisXD) reported
from
Coventry, England
@virginmedia call dropped AGAIN 3rd time today from technical support, can’t use your online service as it’s saying I am no longer a customer but thanks for taking my bill payment today. That’s another 4 hours I won’t get back why is it so impossible to actually get some help?!?
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Ade1701
(@Ade1701) reported
from
Dorridge, England
@virginmedia After a couple more wasted hours and speaking to two more useless, rude and incompetent call centre operatives your customer retention team actually listened. Might help if ALL your call centres were UK based and had some compassion.
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Emma Jane Wylde
(@EmmaJaneWylde) reported
from
Coventry, England
@Virgin @virginmedia my virgin television and WiFi has gone down throughout my whole are, people reportinf on local community group. When will it be back on? Cheylesmore, Coventry. Need to work from home.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jess Pearson
(@SimmoSimms) reported
@virginmedia what is the process when trying to discuss deals? Calling isnt getting anywhere. 2 times my parents have been told they cannot get any deals or even be connected to retentions. Very bad service for a family who have only ever been a virgin customer
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Richard LW
(@rrllw) reported
Such is my confidence in @virginmedia after 3 days of problems, that I'm now downloading the evening's viewing in advance, just in case...
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Adam Smith
(@e0f50c028951480) reported
Could I have some help with my phone please. No one is answering on whatsapp and you seem to not have a live chat service anymore. My data is still not working after I system updated and accessed the APN settings. @virginmedia
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philip walmsley
(@walmsley_philip) reported
@virginmedia No one is at my house when I’m at work apart from my dogs. I never in 20 years bought a film from virgin
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be nice to each other
(@Peace4Love121) reported
@virginmedia @BeusmansP Virgin is a load of bull ****
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Eddy Leviten 💙
(@eddylev) reported
Appalling service from @virginmedia who’ve cut off the internet whilst supposedly upgrading the service and it’s been down since Monday! #omnishambles @ruskin147 might empathise as I know he’s had issues in the past too @Ofcom
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The Honest Politician
(@natuk8791) reported
@virginmedia Today I wanted to cancel my broadband , I have talked with 3 different person but nothing happened ! The last one said “ please stay on the line I will transfer you my team” after waiting 15 min for transfer , the phone cancelled! I am really fed up !
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Daniel Carville
(@d_carville83) reported
@virginmedia Thanks but that doesn’t really address the issue. If I follow the link to contact options for leaving and it only gives phone or writing in as options. Not to worry though I’ve made a complaint via WhatsApp and will advise them of your response.
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Sian Bentley
(@SianABentley) reported
@virginmedia Slow, intermittent connection. Various points where it’s dropped out completely. And since mid afternoon no internet at all today. No communication whatsoever. 2 people WFH. 😡
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Mark Bickerdike
(@mbicks66) reported
@virginmedia So what I need to do can’t be done online so need to speak to someone. Do I have to waste another hour of my time? Maybe if I was a new customer you may be more inclined to help, but I’ve been with you over 20 years (through your various incarnations) so probably not priority.