Virgin Media Outage Report in Coventry, England
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The latest reports from users having issues in Coventry come from postal codes CV6.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Coventry, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Coventry and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Coventry, England
The most recent Virgin Media outage reports came from the following cities: Solihull, Rugby, Coventry, Royal Leamington Spa, Hinckley and Nuneaton.
| City | Problem Type | Report Time |
|---|---|---|
 Solihull |
TV | |
| Rugby |
Internet | |
| Coventry |
Internet | |
| Solihull |
TV | |
| Coventry |
TV | |
| Royal Leamington Spa |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Coventry, England
Latest outage, problems and issue reports in Coventry and nearby locations:
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia Hi, I'm a new customer, installation is this Saturday (24th). Our friends have recently joined you and they were offered multi-room (1 extra box) with no 'set up' costs. So I inquired and was told the same (just £7.50pm) put through to another department and told no, its £49.95.
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carl morgan
(@carl_morgan3) reported
from
Solihull, England
@virginmedia is there an issue with services in the B90 area. Cheers
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Kevin Mc
(@bbi787) reported
from
Hinckley, England
@virginmedia Yes. Have had several conversations with them starting many months ago. Had new hub, engineer visit etc though problems persist. Didn't stop you raising prices for a service not delivered. I don't think there's a problem with the hardware, i think it may be too much local demand.
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✌🏻 Ŵęśtŷ™⚽️🍺🎼❌
(@Westyafcm) reported
from
Hinckley, England
@virginmedia hi, WiFi issues in LE10, keeps dropping out for last 2-3 days.
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Kal Ajimal
(@Kal_Ajimal) reported
from
Solihull, England
How hard is it to report a problem to my landline telephone @virginmedia totally ridiculous been on hold 30 minutes
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Your website now shows: Network issues might be affecting TV and broadband services at the moment. Our engineer is working to fix the problem. Broadband is working again...
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Lady Gemma
(@BrummieGem) reported
from
Solihull, England
@virginmedia need to change their hold music - I’ve just listened to the same song 3 times!!! 😤 I’m sure they just want me to put the phone down!!! 🙉
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Mike Donovan
(@bsamikey) reported
from
Solihull, England
@virginmedia for the second time this evening your broadband has dropped out, yet according to the app there is no issue in my area. This is happening far too frequently. You have previously provided me with insufficient means of making a formal complaint. I'd like it now please
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Ian Patch Partridge
(@patchpartridge) reported
from
Whitnash, England
@virginmedia Only a reference number so looks like Nicola has not processed it as a complaint ! After 5 months
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Richard Baily
(@foraneasylife) reported
from
Solihull, England
Waiting over 22 minutes thus far for @virginmedia to answer phone, as I have no broadband service. Service suddenly went when watching catch up tv. 🙄
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Kirsty Rudd
(@KirstR92) reported
from
Nuneaton, England
@virginmedia can someone call me so I can cancel my contract as my bill has gone up from £63 to £79 - it’s ridiculous
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia Understandably, I was very annoyed after being on hold for 'god knows' how long to be told yes, the activation cost, £49.95 would be waived as a new customer. Then to be put through to the installation team and told NO!!! the activation cost would stand!!! Bad customer service.
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Karl
(@thekosfox) reported
from
Nuneaton, England
So, I'm switching from Sky Tv/Broadband to @virginmedia. A friend of mine who is a new customer got multi room with no activation cost. I phone for the offer and the lady said no fee, yayyyy, I go through to another department and its £49 Being fobbed off already!!😡😡 NOT HAPPY!
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia broadband down again. Obviously a network fault, but system has booked an engineer visit. Given that my contract is up for renewal and the cost has nearly doubled, I think I am in the market for a new provider.
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Did you notice the "again". On average it's down 2 days a month.
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✨ Hannah ✨
(@bevvyxo_) reported
from
Solihull, England
Spent 45 mins on the phone to @virginmedia to agree a new contract. I didn’t receive the confirmation email as agreed so rang up to check only to be hold there was no record of it and they couldn’t honour it. 10/10 customer service there 🙄
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Ian Jones
(@jones_ianm) reported
from
Royal Leamington Spa, England
@SkyHelpTeam red button not working on Virginmedia platform. Unable to watch the football
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia I understand there is an activation fee, when I asked, as a new customer if it could be waiverd and was told yes, I didnt then expect in another department to be told no!! One main reason we are leaving Sky is because of this of inconsistency in customer service. Poor start!
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Roger Leitch
(@notdodgy) reported
from
Solihull, England
@virginmedia Tried the text service. No response. So in the unlikely event of an engineer visit later, at least I tried.
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David Wright
(@Mr_PaintPots) reported
from
Solihull, England
@virginmedia As you can imagine, this has been discussed with many of your team, at length, with no resolution. The response is shambolic. Virgin is seemingly incapable of providing any service whatsoever in our case. Disappointing doesn't cover it, shockingly inept is a start.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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omar din
(@dino_glas) reported
@virginmedia 4 1/2 hours I have been chasing this up and no further. Whilst waiting for your response I was on call with ure customer service again. Guess what, whilst on hold I was lassed to another dept. What a joke. I have all the names of the people I have spoke to!!
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GINDER
(@GINDER57993461) reported
@virginmedia Your service is highly unreliable
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GINDER
(@GINDER57993461) reported
@virginmedia How can I find out why my internet was down today and how can I claim compensation?
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Mavis of Bushey
(@MavisOfBushey) reported
@vmbusinesshelp @virginmedia Hello, thank you for responding. We managed to get the issue resolved today when your engineer visited. But it’s really unacceptable that it took so long to resolve.
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AllyJC
(@AJCaledonia) reported
@ScottishHeaz @virginmedia That’s grim. I thought I was bad for three different outages in one day. They need to sort this out. So much for the power and reliability of fibre.
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Ed61
(@Ed6114) reported
@virginmedia If you were sorry, as you have said in so many messages, you’d have fixed your appalling service instead of hiding behind social media, the “COVID” excuse and “we’re sorry”
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Emily Pattinson
(@emilyp0203) reported
@CF_Comps9 @virginmedia Same problem here! Service status shows no problems, I run the test, it says there is interference on the cables coming into my home, but I have to wait 24hrs before you’ll look into it. What kind of service is that?!
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omar din
(@dino_glas) reported
@virginmedia I want this issue escalated tbh. Wasted soo much time to get resolved. And will go to ombudsman with this. Shocking experience, abismal customer service. No out the box support. No empathy whatsoever.
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Rosie Checksfield
(@rchecksfield) reported
@virginmedia As I said in my message, the website says there are no problems. After having no internet or TV for three hours I have now had to stay elsewhere as I need access for work
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@𝕆𝕗𝕗𝕚𝕔𝕚𝕒𝕝𝕄𝕒𝕣𝕜𝕃𝕒𝕨
(@OfficialMarkLaw) reported
@virginmedia I'll try & do that later if I have any more problems, thank you.