Virgin Media outages and service status in Warwickshire, England
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 1 outage signal in the last 24 hours around Warwickshire, including 1 direct report.
- The most common problems reported in this area mention TV, Internet, and E-mail.
- The most recent signal from this area was received May 25, 3:10 PM GMT+1.
- TV (71%)
- Internet (25%)
- E-mail (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Warwickshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Warwickshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 25: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Solihull, Bedworth, Coventry, Royal Leamington Spa, and Kenilworth.
| City | Problem Type | Report Time |
|---|---|---|
|
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Internet | 54 minutes ago |
|
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Internet | 3 days ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Warwickshire, England
Latest outage, problems and issue reports in Warwickshire and nearby locations:
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Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia No estimated time. "It's a complex problem". In other words its a network fault not a line fault. Why isn't the number you shared available on your website? The service checker is useless in this scenario. The website says it's working when it isn't.
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Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia It's not faulty. It's not a wifi or broadband issue. You don't have enough backhaul capacity.
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Robin Johnson (@robintjohnson8) reported from Coventry, England@virginmedia As I am a sane human being, I’ve already looked online for help. Why answer like this - an obvious bot response. ??
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marie lucid 💙 (@marieluc) reported from Coventry, England@virginmedia can’t access #TysonFury fight ?help
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Andrew Jones (@andyjuk) reported from Solihull, England@virginmedia have to say, even with no voice, Stan on your customer support team provides better service than some of the outsourced centres!
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia how the hell do I get an email from your company trying to reset a password on the app? All i want (for the last year) is working wifi engineer out last monday said i need a booster no help on phone or app or this absolutely shocking!
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chris (@Covlad459811) reported from Coventry, England@Wozza5882 @virginmedia Not working for me me either
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Mark Cottrill (@Markycot) reported from Solihull, England@virginmedia for the second day out of the last 60 hours we have no Internet or TV in the B92 area!! You do know the rules are still to work from home if you can don’t you? Atrocious service and reliability!!
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia Yes i have , i cant get through to anyone as i was advised to go on the ap, ive requested a new password still waiting! I wanted to leave because of these problems was talked into having adeal as long(as I've stressed) the wifi was sorted even now writing this im using my phone
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Stuart McCullagh (@stumccullagh) reported from Solihull, England@virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now
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Stuart McCullagh (@stumccullagh) reported from Solihull, EnglandThe problem in my area B37 has been happening for over a week can’t watch any TV now @virginmedia over £100 a month!! Plus I’ve been waiting 2 years for an internet booster
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Roger Leitch (@notdodgy) reported from Solihull, England@vmbusiness Every morning around 9:30 this week, our business broadband has stopped working. Lights look normal and we need to power cycle to get service back. What's going on? Postcode B90 3BD Do you have a back up option available as this affects card payments.
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Alex Barker (@amancalledalex) reported from Coventry, England@GeorgeMonbiot @VodafoneUK I had a problem with @virginmedia which eventually got sorted out, but not before going to their Executive Team. Customer care was nonexistent on the phones. Customer care is challenging but staff need to show much more empathy with the customer.
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victoria nicholson (@bicovico) reported from Solihull, England@virginmedia shocking service again today
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natalie garrettbrown (@nataliegarrettb) reported from Coventry, England@virginmedia please could you clarify if there is a service (internet) disruption in CV3?
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byron parsons (@byronparsons05) reported from Solihull, England@virginmedia is there any issues with internet today? It’s been down for three hours now
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James DR Brown (@jamesbrown39) reported from Warwickshire, England@virginmedia Before your status site stopped working it said you were aware of an issue in are area and it could be fixed by 2200hrs this evening!!!! Now you are not aware??? Please what is going on??
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Roger Leitch (@notdodgy) reported from Solihull, England@virginmedia Postcode was entered and I was logged in. Running a test reported no problem.
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Evan Davis (@EvanD) reported from Solihull, England@O2 @virginmedia Further to this, he has now told me that as I get a £15/month discount for my 1st 6 months with O2, I need to cancel that and pay full price in order to get the extra #Volt speed boost with VM
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Vicky Leigh (@vickiferris) reportedMonday is week 3 of trying to get the issue sorted. @virginmedia do you think this will be finally sorted this week?
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Carrie (@IamCarrieagain) reported@virginmedia Which part of I am disabled and cannot do this on demand do you not understand? Did you even think of the consequences on your disabled customers? You weren't upfront re my current, working router being switched off after just 5 days. Disgusting service. Now I'm without any
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Dave. (@Notonyournell10) reported@virginmedia I am following you and there’s no message icon. I just called again and was told the appointment was booked incorrectly and nobody can attend until Tuesday. It’s an absolute joke and I’ve raised an official complaint.
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Don Beech (@Wayne26409326) reported@virginmedia tv not working for 48 hrs happening every other week for the past 6 weeks
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Extremely annoyed (@Extremelyannoy1) reported@virginmedia what am I paying for if I can’t access the WiFi I pay for much less no contact with customer service to report it. Terrible service!
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Charlotte Riggio (@MsLiberty1776US) reported@virginmedia thanks 4 inviting me 2,DM u about the @virginmedia failings for a blind & 1 has lung cancer & the damage @virginmedia did to our Grade listed Property! still no TV a month & 3 engineers £ 8 phone calls later, & the supervisor engineer ur sending today for £25! #disabilitydiscrimination
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Josh (@Joshhhhh____) reportedThanks at @virginmedia for going down 3 times in one month new record!!! Well done! and refusing compensation. Disgusting!
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HRCastle (@hrcastle) reported@virginmedia Is there an issue in the BH21 area? Been having issues all week, and impossible to actually speak to a human.
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Vicky Leigh (@vickiferris) reportedGo back to customer services and also for a call - i spent an hour on tuesday on the phone so would appreciate them calling me as they are the inconsistent party who change their story every time I speak to them. (7) @virginmedia
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Joe Alderson (@JoeAlderson1982) reported@B25Owl @jomickane @Benleo I've never had this and been with Virgin Media on and off for years. I have had a faulty router from them before though.