Virgin Media

Virgin Media Outage Report in Warwickshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Warwickshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Warwickshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Warwickshire, England 05/31/2025 19:05

May 31: Problems at Virgin Media

Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Warwickshire, England

The most recent Virgin Media outage reports came from the following cities: Coventry, Birmingham, Warwick, Rugby, Royal Leamington Spa, Solihull and Wigston Parva.

Loading map, please wait...
City Problem Type Report Time
United KingdomCoventry Total Blackout
United KingdomBirmingham Wi-fi
United KingdomWarwick Wi-fi
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Warwickshire, England

Latest outage, problems and issue reports in Warwickshire and nearby locations:

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia Ok i think there has been a loss of communication from a customers point of veiw why would you say someone will contact you in 24 to 48 hours if they aren't, it makes me wonder why im still with virgin , as customer care is so poor i await some anwsers from you guys.

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia michael at support promised to call me back after 2 days and still not had a call back

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia HD is almost as good, but sport in SD is just horrible to watch

  • TheWebEngr Phillip | The Web Engineer 👨🏻‍💻 🌋 (@TheWebEngr) reported from Birmingham, England

    @virginmedia my wife is on the 4th phone call to you guys and is in tears beacuse she is stressed out by one of your operators who she cannot understand and has made her incredibly upset. My wife has major health issues and you are not helping at all.

  • bevvyxo_ ✨ Hannah ✨ (@bevvyxo_) reported from Solihull, England

    @virginmedia ‘s broadband is so awful. It’s speeds aren’t as advertised and there are constant issues. for the past 48 hours the internet cuts out every minute or two. Over. And. Over. Again.

  • paulasenior44 Paula Senior (@paulasenior44) reported from Birmingham, England

    @virginmedia And to add to that 7 calls to your customer service and we going round in circles. Appalling customer service

  • Studio2Stereo Mars Audiac Quintet (@Studio2Stereo) reported from Warwickshire, England

    @naturalsystah @virginmedia Same here. Rubbish service.

  • baggiedude54 Ray Allden (@baggiedude54) reported from Birmingham, England

    @blaneywba @virginmedia ITV & ITV plus 1 & ITV4 not working either

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia The complaint should not be closed down as ihe said that a team member would get back to me with a resolution to the complaint and a gesture to me, and then if i was happy with the outcome the complaint would then be closed.

  • Plumberguyuk Mike Hamer (@Plumberguyuk) reported from Birmingham, England

    Lloyds Bank is proberly the worst bank with the worst ideas of customer service I have come across in my life even worse than virgin media, your laughable and ameture approach to customers is pathetic, I should be using you as a example of bad customer service in my next series

  • paulasenior44 Paula Senior (@paulasenior44) reported from Birmingham, England

    @ClaireBoyles @virginmedia I’m having a nightmare with customer service. No one listens or takes accountability!

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia Hi i would appreciate it if a response could be made rapidly as i have now been in contact with you for over two weeks regarding my matter with no resolve, goodwill gesture to keep me a customer, judt two calls from Micheal which were a waste of time still no resolution. Mrs Dews

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia Hi Michael from your team telephoned me on wednesday regarding the complaint i made about the way i was treated by your collections agent after speakibg to michael he said that i would receive a call within 24 to 48 hours from either himself or one of your team with a resolution.

  • Realtimeedu Lynne Taylerson (@Realtimeedu) reported from Birmingham, England

    @virginmedia @Virgin_Victoria Call charges are not as bad as the wasted hour on the phone and another long wait ongoing now for the text help service to respond. Seems @MoneySavingExp forums are correct about difficulty leaving. All I need is a PAC texted or emailed to me and I'll be on my way.

  • EgglestonMathew Mat 🏳️‍🌈 (@EgglestonMathew) reported from Birmingham, England

    Never mind Virgin media customers that don’t have mobile contracts. We’re happy to just keep turning our boxes on and off 4 times a day . Nice one 👍 @virginmedia

  • paulasenior44 Paula Senior (@paulasenior44) reported from Birmingham, England

    @virginmedia I’ve had 2 issues in last 2 weeks in Europe and away again tomorrow. You tell me all working yet it doesn’t. We reset everything and you had to escalate issue. Within 24 hours it started to work in Greece. No service in guernsey which means it’s not going to work tomrorow Spain

  • LovesBunnys 🐰 Louise Owen 🐇 (@LovesBunnys) reported from Birmingham, England

    @virginmedia Hi i tweeted you guys last week and im still waiting for you to come back to me regarding my complaint which was closed down before i was asked if i was happy with the out come which i was not, i have not had a resolution from my complaint and im still not a happy customer

  • baggiedude54 Ray Allden (@baggiedude54) reported from Birmingham, England

    @blaneywba @virginmedia Damn it. Wifey will make me watch BGT now !!

  • TheWebEngr Phillip | The Web Engineer 👨🏻‍💻 🌋 (@TheWebEngr) reported from Birmingham, England

    @virginmedia I think my wife would like someone high up to call her. As she is inconsolable at the moment. She has been passed from pillar to post on the phone for the past 90 mins and is still on the phone. My wife has some major health issues and no one seems to want to help.

  • Realtimeedu Lynne Taylerson (@Realtimeedu) reported from Birmingham, England

    @virginmedia I am waiting, for 15 hours so far. Am thinking of ringing the upgrade or new phone line as I'm sure I'll be dealt with straight away then. Ofcom will be able to advise me I'm sure with help of @MoneySavingExp

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • korkmazvaris Korkmaz (@korkmazvaris) reported

    @virginmedia Hi, I've the same problem every day. Every day, after 7-8 o'clock, the internet speed decreases and ping time increases. I can't get support from the Community. They suggest that I connect to the modem with a cable!

  • SaraBartlett Sara Bartlett (@SaraBartlett) reported

    @virginmedia A little late now - but it was caused by workmen digging through cables. We were out for 2.5 days. so frustrating when you can't get to speak or report a problem to Virgin.

  • marty18519068 marty (@marty18519068) reported

    @virginmedia Execrable service. complained by phone twice - no response (as with ALL other transactions). complained on web, got case number. No acknowledgement and no record of it on my account. You just have to take what Virgin dishes out and there is no comeback whatsoever

  • ErcanYildiz01 Ercan Yildiz (@ErcanYildiz01) reported

    @virginmedia I need some help your teams have postponed my installation 3 times and this time they just didn’t turn up I don’t understand what is going on but I need some help with this. I ordered in January and it’s now may and I don’t have my Gig1? I need someone to contact me

  • federilli Fede Rilli 🇮🇹🇬🇧🇪🇺 (@federilli) reported

    @virginmedia Second night in a row the service fails so everything needs resetting. This morning is appalling. I can’t even load my email

  • BenjaminValbret Benjamin Valbret (@BenjaminValbret) reported

    @virginmedia We did arrange one after many phone calls but the engineer didn't turn up. We called again and were told we would get a response in another 72 hours. No promise of service. We've now been in contact, waiting since the 17 April. It's getting seriously frustrating.

  • robwspence Robert Spence (@robwspence) reported

    @virginmedia I have to come into the office to work as I can’t rely on the wifi but I can’t get further support unless I sit next to the box at home for you to do your diagnosis, which I think will be what I have already done by doing what your website suggests. If I have to though, I will do

  • mikegrichards Mike Richards (@mikegrichards) reported

    @virginmedia why is the email not working on WiFi? iPhone 11 Pro will not connect to imap but switch WiFi off and use data no problem. I have uninstalled, reinstalled, deleted and reinstalled imap and smtp but no good.

  • TacticalHotdog_ Sean Mullen (@TacticalHotdog_) reported

    @virginmedia I've done ALL the copy paste steps, no faults reported in the area. Barely had a connection all week. The issue is on your end not mine. Can't wait to switch providers.

  • korkmazvaris Korkmaz (@korkmazvaris) reported

    @virginmedia Yes. Virgin Tv Box is connected to the Internet by cable. I have the same problem with my other Wi-fi devices, regardless of distance. Also, I cannot open applications on the TV Box, except for Netflix.