Virgin Media

Virgin Media Outage Report in Warwickshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Warwickshire, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Warwickshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Warwickshire, England 10/28/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Warwickshire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Royal Leamington Spa, Coventry, Rugby and Kenilworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Warwickshire, England

Latest outage, problems and issue reports in Warwickshire and nearby locations:

  • EmmaOohLaLa Emmie❤️🌹 (@EmmaOohLaLa) reported from Coventry, England

    @virginmedia I’m not happy tbh. I’ve always called on behalf of my mum in regards to technical issues as I set up account for them. I do all the calls regarding this and your colleague Avanash wouldn’t talk to me. Never had an issue till now, and I’ve had to wait 20 mins on hold for an answer

  • kittykatrollins Helen Rollins (@kittykatrollins) reported from Birmingham, England

    Poor customer service from @virginmedia this morning. Phoned to discuss fraudulent callers to my landline. First advise was to call #TPS, I carefully explained that I was already registered with them. He then said, let me give you a number. I diligently wrote it down. Who’s that

  • oliveemason Olivia Mason (@oliveemason) reported from Rugby, England

    @Virgin @virginmedia your customer service is horrific and you’ve lost a customer before you’ve even installed our broadband. Very very unhappy with your service and I will be spreading the word.

  • licklemouse Stuart Cockerill (@licklemouse) reported from Solihull, England

    @virginmedia So what happens now or am I being stupid or have you just left me in limbo like the phone call !!!

  • licklemouse Stuart Cockerill (@licklemouse) reported from Birmingham, England

    @virginmedia I’ve just wasted a whole hour sat on the phone with someone who had less than an a basic understanding of English what a waste of time only to be sent a new TiVo box who knows of this will work as she spent more time speaking to her work mates awful experience 😡

  • shannelchauhan Shannel - mummy of twins (@shannelchauhan) reported from Dorridge, England

    @virginmedia had issues for years......so many calls logged. Wifi doesnt cover whole house and is intermittent all day. Its frustrating. Just logging another call now. Used so much mobile data due to these issues. Never had an issue in this house until virgin.

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    As well as the hub randomly disconnecting from various home control devices; Alexa, Sonos, Dyson… the @virginmedia TiVo Box now seems incapable of playing BBC iPlayer! This service, despite having the most up to date equipment and checking every setting & connection is rubbish.

  • Jezsuttonuk Jez Sutton (@Jezsuttonuk) reported from Coventry, England

    @virginmedia Engineer failed to turn up for his 8-12 appointment typical crap service we are accustomed too..

  • josh_moreton Josh Moreton (@josh_moreton) reported from Birmingham, England

    @virginmedia Yes the whole service is down and I’ve already registered the faults over the phone and I’ve used the app to get text updates. But the resolve time keeps changing and there no description to the fault itself.

  • notdodgy Roger Leitch (@notdodgy) reported from Solihull, England

    @virginmedia Chat session indicates there is still a fault, with an estimated fix of the 26th. So basically I can expect very poor broadband for over a week.

  • CrackingLeaders Carol Coombes O.B.E (@CrackingLeaders) reported from Birmingham, England

    @virginmedia Bedroom installation contracted weeks ago for ill person. Didnt happen. Scant, apathetic apology, told new date might now be few weeks. Was held up collection from hosp awaiting techs that never came. We've no clue what's happening when, nor the effort to keep trying for it.

  • josh_moreton Josh Moreton (@josh_moreton) reported from Birmingham, England

    @virginmedia any news on what the issue is in west Birmingham, had no phone, internet or TV for 19 hours now. Fed up of ringing the automated customer service number.

  • oliveemason Olivia Mason (@oliveemason) reported from Rugby, England

    @virginmedia Now I’m getting the same responses from you as I am from them. Funnily enough they can’t give us an installation date STILL. Literally the worst customer service. Will be going with another provider. 👍🏼

  • A_J_92 Ash❗️ (@A_J_92) reported from Birmingham, England

    @virginmedia I want to order the sim only which is on offer which ends tonight. I am trying to bring my no. Across from another network i have the PAC I've put this in the form when ordering online but getting an error message

  • A_J_92 Ash❗️ (@A_J_92) reported from Birmingham, England

    So I left @virginmedia over 18 months ago as they tried to rip off a loyal customer and had no customer service experience or knowledge at all. I thought I'd give them another chance just by grabbing a sim only deal as the offer was attracting. say no more, Sim cancelled!

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @virginmedia Thanks you for this. I’m at work 12hrs today so won’t be calling. Very disappointed over the past 2yrs of issues. I’ve called customer services multiple times and made two complaints previously. Still not resolved so will be switching.

  • philwowski Philky (@philwowski) reported from Birmingham, England

    @virginmedia been on hold to cs for 20+ minutes. No tv service. Intermittent service for the last 4/5 weeks. I just want to watch tv. I pay £100s /yr and yet not getting the service expected. I think I will have to contact Sky for a comparison sad after 15 years

  • nigeyp Nigel P Harris (@nigeyp) reported from Birmingham, England

    Sick of the shit customer service in the uk. 3 calls to @virginmedia trying to get them to repay a credit & after being put on hold for 10mins they hang up each time. #Useless #virginmedia

  • A_J_92 Ash❗️ (@A_J_92) reported from Birmingham, England

    @virginmedia do you have an email address I can email on to cancel please I've tried phoning and its a joke!

  • Wrightgal80 Kate Wright ◣ ◢ (@Wrightgal80) reported from Birmingham, England

    @BloxwichWolf @virginmedia They are beyond crap!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • iamcj1z Cj (@iamcj1z) reported

    @virginmedia down again! no internet at home since 11am. severely affecting me to do my job here. cant do the job at home today

  • TomWaterman17 Tom Waterman (@TomWaterman17) reported

    @virginmedia Hi, you keep sending me emails about picking up a router I had when I was a VM customer, but nobody comes to collect. Then I've just had a call from someone in your customer services office shouting at me for not arranging this with them or giving them personal info on the phone

  • scobitsj Glovesy (@scobitsj) reported

    @virginmedia There is no reference to damage caused to property on this form you’ve sent me.

  • heyit5sam Baller Brannagan (@heyit5sam) reported

    @virginmedia I don’t pay my mobile phone contract to not have signal. Why have you changed carrier? Vodaphone is **** and I will seriously consider cancelling. Unusable phone for 2 days now due to poor phone reception

  • aitken_lee Lee Aitken 🍀 (@aitken_lee) reported

    @virginmedia hi virgin, I have now wasted around 3 hours of my life speaking to 7 different agents trying to activate my router after a move. Please can you dm me so we can get this sorted before I need to raise another complaint or go to the ombudsman? Shocking customer journey.

  • ttpauthor Dr John Matlin (@ttpauthor) reported

    @virginmedia This is the eighth day I have been without service. Your words are of no comfort. Action is what’s needed and an explanation of why you are taking so long to fix a problem

  • vamosdan86 Dan (@vamosdan86) reported

    @virginmedia This is all confusing. You told me it’s a legit sales member. He never asked for any details just that I was account holder. He then offered me a new deal but said he’d need date of birth and direct debit details.

  • Emm322 Emma Lowe (@Emm322) reported

    @virginmedia Not on the service status part of the website. But then it's never updated about anything

  • Emm322 Emma Lowe (@Emm322) reported

    @virginmedia sort the phone lines out. My elderly neighbour is a phone at all due to inadequate service

  • Stantonator82 Michael (@Stantonator82) reported

    @virginmedia This company must be the worst for customer service in Europe. 6 days of contacting virgin and they have taken further payments and we still have no services. They are shambolic and branson should be ashamed. No customer communications from virgin & no compassion.