Virgin Media Outage Report in Warwickshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Warwickshire, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Warwickshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Coventry, Royal Leamington Spa, Solihull and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Warwickshire, England
Latest outage, problems and issue reports in Warwickshire and nearby locations:
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Iain Gorrie
(@oftherain) reported
from
Ryton-on-Dunsmore, England
@virginmedia I have already opened a formal complaint. This was dismissed with "You are unhappy about the poor customer service you experienced. We request you call on the number..." which led to further a further call, lots of waiting and no further progress. Hence this Twitter conversation.
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leo
(@leomountford4) reported
from
Birmingham, England
@virginmedia it can’t be that hard to fix 😭😭😭😭
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Becky
(@chibs9105) reported
from
Royal Leamington Spa, England
@SkyBlueRobbie @virginmedia Years ago I both worked for virgin media, and was a customer - I’d never recommend them to a soul, they’re appalling!
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paul taylor
(@pdtathome) reported
from
Birmingham, England
@virginmedia I have a persistent broadband issue and can't contact customer support via the web site #help
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Lynn Jolly
(@Linnyjolz62) reported
from
Birmingham, England
@virginmedia Held on for 45 mins on Friday and today. Was told there were "communication issues" on Friday and the guy I was speaking to said he'd call me back straightaway on my landline. He didn't. I tried again today to be told they couldn't access the system and that I should call again.
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Ashok Patel
(@AshokWhybother) reported
from
Birmingham, England
Why is virgin media in Walmley Sutton Coldfield Birmingham not working?
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Jodie
(@jodii_ox) reported
from
Birmingham, England
@virginmedia The internet is completely down, tried numerous restarts from the mains
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lee steane 🏆
(@leesteane7) reported
from
Bedworth, England
@virginmedia I want to cancel my contract, is there a phone number i can call as i got cut off last night?
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✿𝘓𝘢𝘥𝘺𝘑𝘢𝘪✿💙🤍🌟
(@BaggieBirdd66) reported
from
Birmingham, England
@virginmedia hi I need some help please. I need a box installed at my address and I'm hard of hearing so I find it difficult to use the phone. Is there any way I can book a engineer appointment online as that is easier for me. Thanks
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Jodie
(@jodii_ox) reported
from
Birmingham, England
Hi @virginmedia, according to your website there’s no broad band issues in the B23 area but there definitely is 🙃
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Pedro Oliveira
(@pedrofouruk) reported
from
Birmingham, England
I wanted to cancel my contract with @virginmedia but no ones answering the calls.. terrible costumer service. @MartinSLewis @virginmedia
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Ashok Patel
(@AshokWhybother) reported
from
Birmingham, England
@virginmedia Hello Of course i need help. I can't watch terrestrial television progs either ,virgin box isn't working. Apparently, it's an issue in the area. I've been without tv since friday. I want some form of financial compensation
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lee steane 🏆
(@leesteane7) reported
from
Bedworth, England
After spending 1hr on the phone to @virginmedia to sort a payment issue out they put the phone down on me 😡 will be cancelling my contract as of tomorrow.speaking to people i cant even understand.. Fuming
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N!Mbo
(@Nimboslice97) reported
from
Whitnash, England
@virginmedia why is my wired Ethernet connection not working but WiFi is?
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Ian Dunn
(@PrinciplePhoto) reported
from
Birmingham, England
@virginmedia Waited 1 hour online for the agent. Then she disconnected me. Absolutely awful service.
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Paul Tuxworth
(@paultuxworth) reported
from
Birmingham, England
Red button not working on sky sports football @virginmedia @SkyFootball
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Evan Davis
(@EvanD) reported
from
Solihull, England
@virginmedia Is there an email address I can use instead? I can just tell them the address and send the photos and explain the problem. They turn up whenever and fix it (its on the street, so no one needs to be home) I’ve taped up the lower parts, but up higher it is hanging over a shop sign.
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Iain Gorrie
(@oftherain) reported
from
Ryton-on-Dunsmore, England
@virginmedia I have now emailed your CEO laying out the complaint in further detail.
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Iain Gorrie
(@oftherain) reported
from
Coventry, England
@virginmedia Trying to resolve a billing issue and coming up against a brick wall and no way forward. My bill increased from £33.50 to £52.50 which I have not agreed to. Can we sort this amicably or do I need to go to the ombudsman to sort things out? Customer service...
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jade
(@jadebcx) reported
from
Birmingham, England
@virginmedia why would my router be red lighting if the internet is fine? i read online it means there’s an error with my connection but there isn’t any problem 🥴
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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OnlinePuddle
(@OnlinePuddle373) reported
How does @virginmedia wifi some how get worse after ive doubled the ****. Im pretty sure ive had it doubled around 2 times yet it gets worse each time.
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Dave
(@Yellowbug1969) reported
@Northpowergrid @virginmedia Ok no worries. I’m just going if reports on FB caused by the internet outage. Must be more an issue on the Virgin side then.
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lady G
(@JoGray39345857) reported
@virginmedia Hi can you check to see if I will be compensated for the 22 days I had no service? Every time I contact them they say there's no issues in my area, they don't read what I'm writing which explains when I had no internet or phone from 24th Nov to 15th December 2022
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Boroboy1980
(@Boroboy1980) reported
@virginmedia - no service AGAIN! Let’s see if my direct debit works - I bet you’ll be straight on to that!
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Khalid Jamil
(@JamzK_2023) reported
@virginmedia All the updates are for when the issue will be resolved. And that time and date has changed about 10 times since he outage on Wednesday afternoon. Now the time states Saturday at 8pm. The reference number is: F010376444. This is ridiculous...
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South Coast LC
(@SouthCoast_LC) reported
@Helder1994_LDN @virginmedia Your virgin Internet gone down? Same here damn annoying
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paul
(@paul196844) reported
@virginmedia Your company is about to charge me 31.99 something like that I'll definitely cancel you won't get many more years custom
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Nfinity
(@NfinityBL) reported
Genuinely believe that @virginmedia has the single worst support service of any ISP in the UK. The website is a spaghetti junction of redirects and unhelpful pages with no actual way to contact live support.
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Aimee Townshend
(@TownshendAimee) reported
@virginmedia absolutely fed up. Signed up last June 2022 with the offer of receiving a 43” smart tv with the contract which we still haven’t received. Since then made an online complaint, to be told it would be sorted. 22 days later and another phone call and nothing
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Khalid Jamil
(@JamzK_2023) reported
@virginmedia - are your tech guys ever working to sort out issues? Outage has been for 2 days now...and no contact...not a single message or update. What a shoddy service...