Virgin Media Outage Report in Stratford-upon-Avon, Warwickshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford-upon-Avon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford-upon-Avon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Stratford-upon-Avon, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Royal Leamington Spa, Birmingham, Redditch, Kenilworth, Astwood Bank and Warwick.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Leamington Spa |
Internet | |
| Royal Leamington Spa |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Royal Leamington Spa |
||
| Birmingham |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Stratford-upon-Avon, England
Latest outage, problems and issue reports in Stratford-upon-Avon and nearby locations:
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Ben
(@GullyPlays) reported
from
Birmingham, England
I’m sick of my internet going down for half a day every week. Should get something for the inconvenience. @virginmedia
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Daniel Sturley
(@ikonic_exposure) reported
from
Birmingham, England
@virginmedia What would really help is a separate sales number to call and to speak with an agent straight away with no ‘system’ to navigate and who understands my disability and can help me to sign up if I want to :~}
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia Shocking bad. We booked our old address to run until the 7th March and paid for a new account to start today at the house we are moving into so my disabled wife was not without internet.
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Ben
(@GullyPlays) reported
from
Birmingham, England
And virgin is down again I’m sure this happens monthly...@virginmedia
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jen
(@jenkin99) reported
from
Birmingham, England
@virginmedia Ive called you customer service department to be hung up on temwicw, i have sent an email to yourselfs and via resolver had no response. I have a health and safety issue i want resolving
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Repeatedly over several years. Get the same response each time. Nothing changes long term. I see from checks online that other people have the same issues so I’m now planning on leaving.
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MJ
(@MJ_Lorimer) reported
from
Birmingham, England
I also can’t get anyone to help resolve this as “your closed” apparently @virginmedia
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia You disabled our old address so I am now having to move my wife’s business computer and records at 10pm at night to the new address so she can work tomorrow. Your customer service agents haven’t got my name right once and you have mucked up provision of equipment at the new place
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@virginmedia Broadband issues since May 2018. Multiple calls to customer service with no permanent fix. Last time I called I was asked the same questions repeatedly then cut off. Want a new hub that works and a bill review as it’s gone from £65 to £79 since Sept 2018!
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
Made a complaint to @virginmedia 10 days ago via their online service with a 7 day anticipated response time and yet have heard nothing since the acknowledgement of my complaint. This basically sums up my experience over the past year of ineffective response to our issues.
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@squelchuk @MingSwift @virginmedia We have a good box. That took long enough to get upgraded. I would try a superhub3… but I want a signal that gets around the house too, as well as reliability!
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Jillybrum
(@JillyBrum) reported
from
Birmingham, England
@virginmedia Phone and TV down in B24 area, wondering if the power cut immediately before was due to work you’re doing.
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MJ
(@MJ_Lorimer) reported
from
Birmingham, England
Thanks @virginmedia for renewing my contract for 12 months and then downgrading me and I loose all my HD channels! Your service is poor and unacceptable #virginmedia
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia Tried the chat everyday for the past 5 days and it is not working. Due to recent changes with someone at household moving out I do not need the landline anymore,and wanted to discuss my options as I do not want to pay monthly for a service I am not using
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Alex Welsby
(@AlexWelsby) reported
from
Warwickshire, England
@virginmedia Still unable to get through and cancel. Please can you fulfill this request online
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Craig📱
(@iCraigt) reported
from
Kenilworth, England
@virginmedia I appreciate the first line of support have a standard checklist they need to run through but when the customer has tried all of those things already and is able to very technically articulate the issue, just being told to try again isn't helpful. Not your problem, I appreciate.
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Matthew Clements-Wheeler
(@MidlandsSBM) reported
from
Birmingham, England
@virginmedia not pleased at all with your service. Despite three confirmation calls from you to me confirm what we needed, you have still not handled our house move correctly
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Craig📱
(@iCraigt) reported
from
Kenilworth, England
@virginmedia The router is also reverting to default settings every time I reboot it which sounds like a fault to me. Can I request a new and very latest direct replacement (I have SH 3 which had this annoying chipset issue so if there is something with a broadcomm chipset that would be best)
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@MingSwift The TV service is great but if we can’t rely on our WiFi in a connected home, it’s not worth it. Have made a complaint. If they don’t offer an upgraded hub (which they’ve not before) and compensation/reduced bill (gone up by £14 since Sept), we’ll be gone. @virginmedia
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🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
And once again we are unable to use our @virginmedia wifi. When I called customer services today they took nearly 10min to answer, asked the same basic questions repeatedly and then cut me off without even starting to resolve anything! Bloody useless. Issues since May 2018.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Arthur
(@SimonArthurUK) reported
@virginmedia You haven’t “seen” a repeat issue we’ve all had to tell you
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DBCRYAN
(@DBC_RYANGAMING) reported
@virginmedia sort your ****** broadband out literally i hope you intend on giving all your customers discounts for this crappy service you keep providing
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Arcticwolf
(@wnxarcticwolf) reported
@virginmedia Best offer us a discount for this mess and for the customers who are affected by this! yet your prices go up every year and yet the service no loyalty!
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Adam
(@MrDisputed) reported
when virgin media puts there prices up and then the service you pay for is down 2 times in 1 day its crazy #virginmedia #VirginMediaoutage
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Paul McDonough
(@FleeDoubleE) reported
@virginmedia This is me registering my fault seeing as your phones and website are down as well
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benedict manuel
(@iamnoone2029) reported
@virginmedia Everyone should get backup broadband if you can because of these issues. Virgin broadband is not always stable
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Vicki Brown
(@bluevickibrown) reported
@virginmedia So you are going to be refunding your customers for the outage as can’t even get on your website to report it
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neil baguley
(@nbaguley) reported
@virginmedia Appalling. So can’t work ..and this is the future..get it sorted, I’m paying for a service!!
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Dr Efficiency
(@tiamiyukunle69) reported
@virginmedia Too bad TBH. Get it fixed ASAP please. Thank you
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Rubel Ahmed I.Q. Choudhury
(@RAIQC1) reported
@virginmedia Again, virgin media wifi network down, without any messages