Virgin Media outages and service status in Stratford-upon-Avon, England

Problems in the last 24 hours in Stratford-upon-Avon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford-upon-Avon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Stratford-upon-Avon, England

The most recent Virgin Media outage reports came from the following cities: Royal Leamington Spa, Redditch, Henley in Arden, and Kenilworth.

City	Problem Type	Report Time
Royal Leamington Spa	Internet	2 days ago
Redditch	Internet	9 days ago
Redditch	Internet	10 days ago
Henley in Arden	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Stratford-upon-Avon, England

Latest outage, problems and issue reports in Stratford-upon-Avon and nearby locations:

• 
  Ben Limehouse (@BenLimehouse) reported 6 minutes ago from Redditch, England

  @virginmedia I'm an existing customer, I've been with you for coming up 2 years. The colleague I dealt with was so unhelpful and just told me to call back on the 16th. I have a back up plan anyway as I've just spoken to sky and can get a 80mb for £25. I can afford the 20mb loss for £34 saving

• 
  💙 Helen Abdullah 💙 (@HelenAbdullah08) reported 10 minutes ago from Redditch, England

  @virginmedia Didn’t get a response then told another dept would contact. All we want is the service we are paying for. We need a new v6 box the replacement sent doesn’t work properly(set top box) we cannot use catch up and the picture is intermittently pixilated.

• 
  Nicola Beaumont (@Nicola_Beau) reported 10 minutes ago from Royal Leamington Spa, England

  @virginmedia Please help!!! 23 text messages and 5 unsuccessful attempts at calling you. I just need to get a query sorting out before I port my mobile over to you. Extremely frustrating experience so far.

• 
  Ben hunter (@ben_velo79) reported 11 minutes ago from Kenilworth, England

  @virginmedia Just spent another 20min on hold with no answer! Still no service since Saturday. Please just get someone to call me.

• 
  Iain Gorrie (@oftherain) reported 13 minutes ago from Ryton-on-Dunsmore, England

  @virginmedia I have already opened a formal complaint. This was dismissed with "You are unhappy about the poor customer service you experienced. We request you call on the number..." which led to further a further call, lots of waiting and no further progress. Hence this Twitter conversation.

• 
  Alien-**** (@CosmicHustler) reported 14 minutes ago from Redditch, England

  @virginmedia Any chance of some kind gesture of goodwill to a very long-term customer (Telewest days) and long-term isolator due to suppressed immune system, struggling without a working & very necessary distraction...

• 
  Craig📱 (@iCraigt) reported 16 minutes ago from Kenilworth, England

  Wow, @virginmedia I’ve only had to reset the HUB3 five bloody times today! It’s about time you provided a replacement to the single worst piece of technology ever released. I can not wait for someone to provide an alternative service.... looking at you @Hyperoptic 😉

• 
  Craig📱 (@iCraigt) reported 16 minutes ago from Kenilworth, England

  @virginmedia The router is also reverting to default settings every time I reboot it which sounds like a fault to me. Can I request a new and very latest direct replacement (I have SH 3 which had this annoying chipset issue so if there is something with a broadcomm chipset that would be best)

• 
  navana 💋 matthew 💋 shelby 💋 ewan (@0_ashfield) reported 22 minutes ago from Stratford-upon-Avon, England

  Just got hung up again by the customer retentions team @virginmedia great job your doing

• 
  Dan. (@Daniel_Gaskarth) reported 26 minutes ago from Redditch, England

  @virginmedia any reason why my Wi-fi is down. I’ve reset it twice at the wall and still won’t connect to anything

• 
  Brian Roe (@MrBrianRoe) reported 26 minutes ago from Royal Leamington Spa, England

  @virginmedia That's the problem...? Right there in your sentence! You don't provide a high level of service. Reading the tweets and responses on Twitter will prove that. Saying "sorry" is not providing a high level of service. I've left, goodbye.

• 
  Ben Limehouse (@BenLimehouse) reported 26 minutes ago from Redditch, England

  @virginmedia I have already called that number this morning. They told me there was no available deals. I've put a note in my diary to call back on the 16th. I'm not holding out much hope though considering the poor experience I've had today. I wanted to sort it today on my day off.

• 
  Rachele 🍷 (@_Rachele_) reported 31 minutes ago from Redditch, England

  Looool. Virgin Media down again. Go to put our postcode in to see if service is affected in Redditch & apparently it's not a valid postcode. At least for a week every night the internet has gone down for about 20 minutes. Not the end of the world of course but a tad frustrating.

• 
  Samantha Worrall (@Samsmilew) reported 34 minutes ago from Warwickshire, England

  @virginmedia Hi there Can you confirm there is a technical issue your end with the audio description permanently on despite following instructions to switch off when recording from ITV. Found several tweets about the same issue?

• 
  Hamps (@F1Dweeb) reported 37 minutes ago from Redditch, England

  Broadband not working folks and your site keeps crashing on 4g @virginmedia

• 
  💙 Helen Abdullah 💙 (@HelenAbdullah08) reported 38 minutes ago from Redditch, England

  @virginmedia Sadly no. we admitted defeat, we were on hold for 1hr 50 mins. Got through the next day, the equipment sent does not work properly now have been advised to call after the new year to chase it again. We are paying for a service we aren’t receiving this is really disappointing

• 
  Mick (@riverheart79) reported 49 minutes ago from Royal Leamington Spa, England

  @virginmedia please call my wife back as she has sat in the phone to you this morning for nearly an hour! She doesn’t want to join the community forum we just want decent broadband please which we had from you for months before you swapped our Hub to this newer one which is poor

• 
  Neil M Ainsworth (@ainsworth_neil) reported 54 minutes ago from Redditch, England

  @virginmedia No my wife works from home 2 days a week. She constantly gets logged out. No help from customer service. I have the agents ref number and the rough time of the call. Very disappointed

• 
  navana 💋 matthew 💋 shelby 💋 ewan (@0_ashfield) reported 58 minutes ago from Stratford-upon-Avon, England

  @virginmedia how do I get normal YouTube back and not the kids YouTube app? What k earth happened came down this morning and it had changed!

• 
  Mark86 (@markharper86) reported 59 minutes ago from Royal Leamington Spa, England

  @PJMontgomery Ha! I have been trying to do the same. I will cancel my direct debit and then I am pretty sure they will come running. Such a joke, sure if I wanted to upgrade I would be seen in an instant! @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A Gang Of One (@RedfieldBS) reported 8 minutes ago

  @virginmedia going on to me about a switch of my home phone that I haven't had and still did not want on my subscription for the last 25 years, just **** off will you and take it off the bill. How many text ******* messages and emails for a service no one ******* wants. **** off.

• 
  Lacking Courage (@NeedMoreCourage) reported 8 minutes ago

  @virginmedia We have lost faith in your organisation's ability to listen or fix the problem! Poorly trained staff or systems seem to not help & if a scripted system then just puts you into a repetitive loop.

• 
  TheSpoopyGamer (@DomWarr) reported 8 minutes ago

  Isnt it insane how **** @virginmedia are as a company and how nothing gets done about it @Ofcom

• 
  Derek Xavier Morriss (@DerekXMorriss79) reported 11 minutes ago

  @virginmedia any reason the WiFi signal keeps dropping out every 5 minutes or so? It really is appalling

• 
  Robbie Humphries (@RobbieH1972) reported 11 minutes ago

  @TheNotoriousMMA @LOCthedreamer2 Ireland 🇮🇪 needs an alternative news channel to the government funded stations like Rte/ newstalk/ virgin media etc until then things will not change as we have s generation who solely watch this absolute garbage… we need an alternative like GB news in the uk …

• 
  Fatscholes76 🇺🇦 (@fatscholes76) reported 11 minutes ago

  @virginmedia intermittent service in the area yet no sign of any engineers sorting issues. How long will this go on?

• 
  mary32 (@marypaul32) reported 12 minutes ago

  @nightsong53 @virginmedia Definitely deliberate. Customer service simply does not exist anymore.

• 
  Callum Fludgate (@fludgate1) reported 12 minutes ago

  @virginmedia How am I meant to get on the page when I have no internet access by phone or tv? That’s my problem my phone gone down as well.. I’m only using my dad’s internet atm !!

• 
  FordPrefect (@fp2072) reported 12 minutes ago

  @virginmedia 20+ years of being with you and I'm leaving as you want to charge me nearly 50% more than a new customer, go figure

• 
  steveo (@fluffybubbles73) reported 13 minutes ago

  If you are ever thinking about changing internet providers , unless it’s the only one left in the world never ever get @virginmedia it’s customer service is worse than awful