Virgin Media

Virgin Media Outage Report in Stratford-upon-Avon, Warwickshire, England

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Stratford-upon-Avon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford-upon-Avon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Stratford-upon-Avon, Warwickshire, England 05/29/2025 01:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Stratford-upon-Avon, Warwickshire, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Royal Leamington Spa, Redditch and Warwick.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Internet
United KingdomBirmingham TV
United KingdomBirmingham E-mail
United KingdomBirmingham Internet

Community Discussion

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Virgin Media Issues Reports Near Stratford-upon-Avon, England

Latest outage, problems and issue reports in Stratford-upon-Avon and nearby locations:

  • tonymartin82211 tonymartin (@tonymartin82211) reported from Birmingham, England

    @virginmedia up to their scams again and when you get through all the button pressing on the phone and are past from one to another then when you start asking questions they hang up .

  • markshawnwo mark shaw (@markshawnwo) reported from Birmingham, England

    @virginmedia internet down in Birmingham checked with reported issues and not known anything else reported it

  • scgough §↯mØn (@scgough) reported from Birmingham, England

    Anyone else experiencing DNS issues for certain sites. UK based. I’m getting unresolved errors via virgin media net but ok via mobile data. #dns #networking

  • DixeyBaker Sharon Baker (@DixeyBaker) reported from Birmingham, England

    @virginmedia Broken again this morning after being ok eventually yesterday - managed to get through on the phones as it's still early - they are now checking and its been escalated and an engineer booked for Monday - progress of sorts!

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia I’ll try texting. I only have 1 bar of signal

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @BankerJase @virginmedia I’ve yet to deal with a Virgin Media team that provide decent customer service. Which is why I’ve given up on TV/Telephone. Broadband will only last if they maintain a service.

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @Poxo01 We have been battling rising costs and poor service with @virginmedia for years. Have argued down the contract repeatedly due to issues. Just got the internet and home control stable again and then get another price increase letter. Fed up with them.

  • MattyladKRO Matt Smith (@MattyladKRO) reported from Birmingham, England

    @virginmedia If they ring again I will cancel

  • hiltonleanne79 Leanne (@hiltonleanne79) reported from Birmingham, England

    @virginmedia I’m sure you’re really sorry...sorted now without any help from yourselves. I do hope your CEO is aware of how shockingly abysmal your customer service is and I speak from experience.

  • _baggyaaron baggy (@_baggyaaron) reported from Birmingham, England

    @virginmedia fuming. Just been in his for half hour for someone to end the call as soon as they pick up. Awful service

  • hiltonleanne79 Leanne (@hiltonleanne79) reported from Birmingham, England

    Does anybody actually work at @virginmedia Customer Services! Have been on hold for over 20 mins on phone and is the second time I’ve had to call, no response on messaging either! Can anyone from @virginmedia assist before I raise this further with CEO @TomMockridgeVM

  • gjw1603 Gary Webber (@gjw1603) reported from Birmingham, England

    @virginmedia Price rises, overseas call centers, the time spent on the phone listening to the nausiating voice. Suggest you look at social media and learn about your shocking reputation and customer service. Im out !!

  • unit_1974 🐺Wolfish (@unit_1974) reported from Birmingham, England

    @ChrisScottBtn I’m fed up of this process year on year with an ongoing problematic service. Three complaints, two left unanswered. And then the onus is on you to chase! I cannot be bothered with them anymore. That’s the level customer service I’ve come to expect from @virginmedia now.

  • acroline Caroline Durbin (@acroline) reported from Birmingham, England

    @virginmedia Nonsense. If you valued me as a customer I would not have gone through 3 months of unanswered calls and when I did speak to staff- accusations of lying. Check your records before cut and pasting bland replies.

  • TeeKhan84 Tariq Khan (@TeeKhan84) reported from Birmingham, England

    @virginmedia problems with my phone line in B9 Birmingham.

  • corbettcollins Ash Corbett-Collins (@corbettcollins) reported from Birmingham, England

    @gaz112 @virginmedia That'll be the same @virginmedia that sends passwords out by post, complete with other sign in information. They're pretty much a joke at this point.

  • 2108blondie Sasha Swapp (@2108blondie) reported from Birmingham, England

    @virginmedia Used to work for the company know all about rebooting after a fix. Just done *** and TiVo box again whilst still waiting for someone to answer the phone and it still doesn’t work. Absolutely shocking

  • EvanD Evan Davis (@EvanD) reported from Birmingham, England

    @virginmedia It’s only been in the past few weeks that it’s gotten so bad. I was getting updates 2 weeks ago from @EE saying they were doing work in my area, but have heard nothing since. Shame you don’t have wi-fi calling

  • acroline Caroline Durbin (@acroline) reported from Birmingham, England

    @virginmedia utterly appalling customer service once again. 15 minutes on hold to cancel a contract miss-sold to me.

  • EgglestonMathew Mat 🏳️‍🌈 (@EgglestonMathew) reported from Birmingham, England

    @virginmedia It’s been an issue since we had it installed . Had 3 engineers visit. Never works at full speed

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • hubrishunter Hubrishunter (@hubrishunter) reported

    @virginmedia Are you being serious? You want to see the evidence of poor customer service? Where are you based? Have you ever used the service to see what the customers have to endure? #virginmedia

  • Jaymead109 Jason mead (@Jaymead109) reported

    @virginmedia Both they suck nothing works to fixing the wifi well anyway apparently u said ur "fixing it" I guarantee it will be the same like everytime u said u will fix it tbh

  • kapoornicks nilesh kapoor (@kapoornicks) reported

    @virginmedia Just make sure the complaint is taken seriously and resolved ,thanks .

  • DoolingGemma Gemma Dooling (@DoolingGemma) reported

    Shocking service from @virginmedia yet again! Loss of service since Thurs, told no issues in our area. Earliest app for engineer was Tues. Multiple residents in village reporting same issue.

  • josephine2808 Joanna Gray (@josephine2808) reported

    @SkyFootball @virginmedia HELP

  • piqxi carolyne payne 🏆🏆🏆🏆🏆🏆 (@piqxi) reported

    Been on phone to Virgin Media to try and cancel as spending per month is too high. After 30 mins, have come away without losing any channels or broadband speed for nearly £40 less per month. How have they got away with charging so much for so long? #virginmedia

  • JPwritescrime Jonathan Peace (@JPwritescrime) reported

    @lilmissmorfett So is Virgin Media (though they did reduce our monthly bill by 50% and upgrade our signal strength, so that's okay I guess.) Hope you're feeling better.

  • rickpower Rick Power (@rickpower) reported

    @AvFc_0973 @SkySports @virginmedia The signal Sky Sports gives VM is my guess!

  • Cusxck cusack (@Cusxck) reported

    @virginmedia Wireless it’s awful and I can’t run wired so I’ve had to deal with powerline adapters and boosters that have done little to nothing

  • AvFc_0973 Bish_AvFc (@AvFc_0973) reported

    @rickpower @SkySports @virginmedia Is it a virgin issue or sky sports?