Virgin Media Outage Report in Stratford-upon-Avon, Warwickshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford-upon-Avon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford-upon-Avon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Stratford-upon-Avon, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Astwood Bank, Warwick, Redditch, Royal Leamington Spa and Kenilworth.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stratford-upon-Avon, England
Latest outage, problems and issue reports in Stratford-upon-Avon and nearby locations:
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Caroline
(@kittykaz13) reported
from
Birmingham, England
@virginmedia had a broadband outage yesterday and now my tv connects to the internet, my amazon devices connect to the wifi just fine, but my phone and tablet won’t connect, keeps saying the password is wrong, but my echo is connected fine using the same password!!
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Mad Dog Malcs 🇬🇧
(@MadDogMalcs) reported
from
Birmingham, England
@virginmedia Every time I see these adverts I just laugh, but the sad thing is it isn’t funny paying for a service that constantly disconnects, stutters or is generally inconsistent. Your latest ad slogan ‘stay connected’ is a joke, and your email security is archaic, it’s equally laughable.
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Ultimate Girls
(@ultimate_girls) reported
from
Birmingham, England
Cancelling my broadband with @virginmedia after ridiculous price increases every month. Cannot believe how RUDE the guy on the phone was when I told him I still wanted to cancel. Absolutely shocking attitude .. made my decision to leave SO much easier!!
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Thomas Thomson
(@Thomo993) reported
from
Birmingham, England
@virginmedia morning, have had no broadband now for 24hrs, shocking service, when will it be sorted??
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia the company that doesn’t give a **** about your complaint. Can’t be bothered to resolve your complaint and provides no avenue to complain.
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JArnie
(@ja2xarnie) reported
from
Birmingham, England
@virginmedia I spent an hour on my mobile to Virgin today as landline isn't working. Spoke to three different people and, finally they told me it was a hardware issue with my phone, not the line. I have borrowed two phones from neighbours and they don't work either #virginmedia
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Katy
(@KatyFancourt) reported
from
Birmingham, England
@virginmedia one of your engineers apparently got lost trying to find my property, spent an hour on the phone to customer services to be then told that theirs an ‘emergency’??
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Adam O'Hare 🏳️🌈 💚
(@CannedWildlife) reported
from
Birmingham, England
@virginmedia Hi MH, broadband / Internet in B31 and B45 of Birmingham, has been very terrible. Now, it is just up to those who are responsible, to fix this issue, plus to be open & honest... Cheers, Mr. A. O'Hare
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💎 ACT 2
(@_auralaura_) reported
from
Birmingham, England
Virgin Media goes down at least every two weeks. When customers are paying for a service, it should work.
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JArnie
(@ja2xarnie) reported
from
Birmingham, England
We've also had intermittent Internet today. I can't face another hour being kept on hold. Can you expedite a solution to our problems? #virginmedia
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AJComputerServicesUK
(@AJhyphenCSdotUK) reported
from
Birmingham, England
I will definitely be ending my TV Contract with #VirginMedia at the earliest opportunity, I am sick to death of watching stupid adverts on #DiscoveryTV Channels and it’s the same ones every damn time! If the #TLC Channel didn’t exist then it wouldn’t be so bad! 🤬
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Matt Russell
(@TheRusse11a) reported
from
Birmingham, England
@virginmedia I managed to fix it by d/l the app again last night. Thank you.
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia why are you so bad!! I pay for a service and pretty much everyday my broadband drops. Each mid morning it goes off and tonight whilst watching the Villa. #poorcustomerservice
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JArnie
(@ja2xarnie) reported
from
Birmingham, England
@virginmedia No issues flagged. Your technical support couldn't find them either. Broadband OK now but no phone line
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Leyton Jordan
(@Leyjay17) reported
from
Birmingham, England
@virginmedia Still can’t speak to anyone !?! Get answer message and automated help and told to turn on and off!?! Then call ends ?!? 🤬🤬Expert advice !! 🤬🤬
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Caroline
(@kittykaz13) reported
from
Birmingham, England
@virginmedia Yes, I did this and it hasn’t reset, the wifi name is coming up the same as well as the guest network I set up, and I can’t access the website for the hub either, it won’t load at all! Ran a test and it says theres a problem and that you’re working on it but not what or how long
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Leyton Jordan
(@Leyjay17) reported
from
Birmingham, England
@virginmedia trying to speak to someone about our constant internet problems ! (B31) On hold and automated messages 🤬🤬 Funny how I got to speak to someone a month ago when I upgraded some services. Product and service still shocking ! 🤬😢
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Caroline
(@kittykaz13) reported
from
Birmingham, England
@GardenCity_Mark @virginmedia Just to let you know Mark, if your mom is considered vulnerable, the law now states that broadband companies must give priority for fixing issues like this, as it’s often their only or main form of communication. Just in case you encounter problems on Friday
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💎 ACT 2
(@_auralaura_) reported
from
Birmingham, England
Has Virgin Media just gone down for anyone else?
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James
(@james_e_grant) reported
from
Birmingham, England
@virginmedia I’m looking to cancel my contract with you, but I refuse to be placed on hold for an indefinite amount of time and your website appears to be broken/designed by idiots so I can’t easily find what I want. Can you help me sort this out please?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Claire Vowles
(@ClairePimf) reported
@virginmedia is your live chat not working today or is my account changed as I have now taken out a 3 year contract with you???!!!! help!!
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LunarLizzy
(@IAmLunarLizzy) reported
@virginmedia We’ve been on a phone call for an hour with no resolution. Please tell me how texting will be any different? Many thanks
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Nicola McIntosh
(@MrsNLMac) reported
@virginmedia has the broadband gone down in the NE31 area? Our has just gone off!! Trying to work and home school 😩
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Jai Ahmed
(@JaiAhmed3) reported
@virginmedia Due to recent price increase I wanted to cancel my contract and I waited on hold for more then hour to get connected the suddenly my call got disconnected. Very poor service, Shame on you
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zach close
(@Zachclose2000) reported
@virginmedia Fix your ******* **** we paying you enough money and you can't even do one thing ******* right
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Fay Young
(@fay_young) reported
@HubrisTheBook @virginmedia @Ofcom And to think we once thought the Gas Board was difficult to deal with. Turns out private profit-making utility 'service' is a good deal more slippery.
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Matthew Denning
(@MatthewDenning) reported
@virginmedia My complaints were both regarding the use of misleading sales tactics by the customer service rep who renewed my Fibre Broadband contract. Relevant information about the product was withheld and the product sold in did not meet my needs. Ref no’s: COM104316999 & COM104334794
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Catherine Wilson
(@camaynard9) reported
@virginmedia spent 1.5hrs on phone earlier trying to sort out a new contract which the woman said she had done but no email has come through and online it is still showing as old contract. I don’t have time to call back. Please help! The customer services is awful.
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Kerrie 🇬🇧
(@Kerrie2k) reported
@NigelGM @virginmedia Yeah, I have no idea what's going on with VM internet or the phone lines atm. If I had known my internet was going to break again I would have spoken to the person sorting out the credit I never got via webchat about it earlier.
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Laura Gye
(@lauragye7) reported
@virginmedia All my family went with virgin because of says signal great in area but we have 1 bar 2 bars at most of I’d known this I would never have signed up for 2 years contract