Virgin Media Outage Report in Stratford-upon-Avon, Warwickshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Stratford-upon-Avon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford-upon-Avon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Stratford-upon-Avon, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Royal Leamington Spa and Redditch.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Stratford-upon-Avon, England
Latest outage, problems and issue reports in Stratford-upon-Avon and nearby locations:
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia can I get a contact number please which is actually going to lead to someone helping me?all my services are not working, im working from home and now losing wages as I cannot connect to work , this is ridiculous
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Jack The Biscuit 🏴
(@JtheB_DKP) reported
from
Birmingham, England
@virginmedia • 3 times I’ve been cut off this morning while trying to sort out my bill. Could someone please help?
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Adam
(@adam_jordan112) reported
from
Birmingham, England
@virginmedia I’m absolutely disgusted with the mobile messaging chat. I have been trying since 11:30am to speak to an advisor and still not getting anywhere. I’d now like to cancel my new order as I am disgusted with the customer service for a new mobile customer!!!
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Barney Scholefield 🌈 💙
(@BarneyUoB) reported
from
Birmingham, England
.@virginmedia not your fault, but can you do more to stop the scammers? @NatWest_Help 🙏 thanks for prompt support! /2
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Patrick Barnes
(@PatrickBarnes17) reported
from
Birmingham, England
@virginmedia I called 2 days ago, saying I wanted to leave, lady tried to say due to COVID other co. Not going into homes. First co.Called can fit when needed. Told only way to cancel contract is to call- last two days called about 10 times all staff busy call. How do I cancel?!
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Liane Denton
(@Crazikat2002) reported
from
Birmingham, England
@virginmedia WiFi is down again and even my broadband won’t connect. Seriously Virgin sort this out it is causing me serious issues with my work 😭
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Samantha Worrall
(@Samsmilew) reported
from
Warwickshire, England
@virginmedia Looks like your on demand service has an outage with error c501 by the number of tweets can you check please?
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Martin Clarke
(@MartinClarke165) reported
from
Birmingham, England
@virginmedia No service still. Outrageous. No customer support. Online mths all day. Great advert for Virgin. The most reliable broadband provider #poorservice
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Jean Thierry 💙
(@MutliRaceMan) reported
from
Birmingham, England
@virginmedia My daughter had to make 2 phone calls to your customer service department to resolve a problem with her new TV box in November last year. She was almost 2 hours on the phone & then an engineer visit solved the problem. Engineer admitted the setup instructions were at fault.
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Jean Thierry 💙
(@MutliRaceMan) reported
from
Birmingham, England
@virginmedia It was a five minute fix, but she lost one month of TV access as a result. She’s a nurse so arranging a daytime appointment took a while because of her work patterns. It’s her first home of her own and I felt she had been treated in a less than respectable manner.
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Jean Thierry 💙
(@MutliRaceMan) reported
from
Birmingham, England
@davesumnersmith @virginmedia I have realised that talking to Twitter teams is of limited value. The responses are scripted and when they’re painted into a corner, they just stop responding. Customer Service has become a contradiction in terms. My daughter has had similar experiences with Virgin Media.
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Liane Denton
(@Crazikat2002) reported
from
Birmingham, England
@virginmedia Yes there are issues but seriously everyday issues with your service. Clearly I am not getting the service I am paying for it what what promised when I switched to you. I would like a call and a solution to this problem
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Roy Kyffin
(@RoyKyffin) reported
from
Birmingham, England
@virginmedia why has my mobile signal strength dropped now Virgin Mobile is piggybacking off Vodafone? Used to be full strength when you used EE.
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Andrew Grove
(@henry_1664) reported
from
Birmingham, England
Can anyone tell me how you get @virginmedia to respond to and deal with complaints? I am at the end of my tether with them! I have raised 4 complaints now and they have unsatisfactorily responded to 1 which I called back about to keep the complaint open only for them to close...
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Karl Hall
(@Karlos26899) reported
from
Birmingham, England
@virginmedia 30 day notice submitted and a very disappointed now to be ex-customer!!
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Adam
(@adam_jordan112) reported
from
Birmingham, England
@virginmedia has your mobile online order website gone down? It keeps telling me to message or ring to order?
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David Byrne
(@dbyrne2112) reported
from
Birmingham, England
@virginmedia The issue is happening on the app so it looks like it’s duplicated the laptop using chrome 4 times. 3 of those need removing which I can’t do
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Liane Denton
(@Crazikat2002) reported
from
Birmingham, England
@virginmedia It’s not the WiFi, I am hard wired into to the router. So there is no excuse for this poor service.
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chris dagnall
(@DagnallChris) reported
from
Birmingham, England
@virginmedia my wifi is constantly going down, it's happened 4 times today, so frustration. Why do I pay £74 pound a month for this service!? Really thinking of switching to @SkyUK
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Alex Bann
(@alex_bann) reported
from
Birmingham, England
@virginmedia Can anyone help please? New V6 box has been broken for about a month and have tried to call to get fixed/replaced but to no avail.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Ayris
(@richardayris) reported
Already looking at changing broadband from @virginmedia to a better service. Time to start looking at what @bt_uk and @SkyUK can offer for triple package and reliable broadand connection and speeds
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Toby Dodge
(@ProfTobyDodge) reported
@virginmedia When I expressed dissatisfaction about the length of time this fault fixing was taking your call centre said it might also be a problem with capacity in the SE13 area.
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just_call_me_nat
(@yungshiuling) reported
@virginmedia We’ve checked it many times throughout the months and it didn’t say anything about area outage. And if there is one, shouldn’t virgin be more proactive to let us know
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Li Qiann
(@QiannLi) reported
anyone else having issues with @virginmedia where it just goes blank and all you hear is sound but no picture #virginmediadown #virginmedia
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kate
(@KateWaine) reported
@virginmedia The land line was down. As couldn’t be reached ambulance services broke in. I’m upset as promised that an engineer would visit them.
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Jacqui 🐺💛🖤
(@jacqui_wwfc) reported
@virginmedia I currently have a Hub 3, and the wifi is rubbish in my kitchen and furthest bedroom. I have one booster upstairs, but to be honest it does not solve the problem. So was wanting to get the new equipment, wifi pods? or even change to the new router, plus pods?
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Richard Ayris
(@richardayris) reported
I feel sorry for @virginmedia social team. There is a limited amount they can do. I have shocking broadband speeds as meant to get 100MB and lucky if I get 10 bit according to the support I am not allowed to book an engineer unless I wait more time. Its already been 3 days
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Toby Dodge
(@ProfTobyDodge) reported
@virginmedia Needless to say NONE of these issues were mentioned when I paid a large sum in increased subscription rates to upgrade to Gig1 in a failed attempt to obtain some improvement in terrible download speeds or a remotely reliable service
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zhobia
(@Zhobia) reported
@virginmedia my internet connection went down 30 minutes ago. Iv power cycled the router twice. I have the hub 3 and im now getting a solid green wifi light and planning green light at the bottom. What does this mean??
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Carl Brown
(@brown_pe) reported
Absolutely disgusted with the customer service @virginmedia Perhaps this is the best way to contact them, as the 6 hours I’ve already spent have been a complete waste of time. The people I have spoken to and messaged with have been less than helpful #virginmedia #angrycustomer