Virgin Media Outage Report in Stratford-upon-Avon, Warwickshire, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Stratford-upon-Avon, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford-upon-Avon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Stratford-upon-Avon, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Royal Leamington Spa, Warwick, Kenilworth and Redditch.
City | Problem Type | Report Time |
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Total Blackout | ||
Wi-fi | ||
Internet | ||
TV | ||
Internet |
Community Discussion
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Virgin Media Issues Reports Near Stratford-upon-Avon, England
Latest outage, problems and issue reports in Stratford-upon-Avon and nearby locations:
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dean condliffe 🏴 (@DeanCondliffe) reported from Birmingham, England
@virginmedia Poor internet. 500+ disconnections in a week when I’m paying for the highest package. Tried to downgrade package to save money, told I can’t. List is endless & all on file, supposedly!
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James DR Brown (@jamesbrown39) reported from Warwickshire, England
@virginmedia Before your status site stopped working it said you were aware of an issue in are area and it could be fixed by 2200hrs this evening!!!! Now you are not aware??? Please what is going on??
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W1NGNUT (@Rob_Hicks) reported from Birmingham, England
@virginmedia Doesn't matter now, we've terminated the contract and joined Three home broadband. I just think it's disgusting that a customer of over 10 years doesn't get offered a deal as good as a new customer.
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dean condliffe 🏴 (@DeanCondliffe) reported from Birmingham, England
@Kimothy_roll @virginmedia @Ofcom It’s just really poor customer relations. To not respond to a complaint. Only interested in taking your money, once they have that they no longer care.
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Riz 🌹🇬🇧 (@___Mezzala) reported from Birmingham, England
CANNOT WAIT until we leave @VirginMedia in a few months time. Non stop internet issues for months now. I’d urge everyone to swerve Virgin Media. Better companies out there who do more and cost less.
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Aqeel Butt (@akz147) reported from Birmingham, England
@virginmedia here’s my complaint reference .. C-280522210 .. let me know how much of a shite you still don’t give.. you over charged me again after telling me you’re not.. you’re worse the @BorisJohnson #broadband #virginmedia
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dean condliffe 🏴 (@DeanCondliffe) reported from Birmingham, England
@virginmedia They lied and told me that they had called the house phone. They hadn’t. They updated my contact number to my mobile. I chased this 4 days later and was told my number had been updated and the complaint was still open and I will receive a call. Guess what?
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Clare (@meclareyb) reported from Birmingham, England
Very pleased to publicly announce we are leaving virgin media. I have never known such a diabolical internet service - current situation our 100mb per whatever it is means our internet is unstable for any zoom session. Utterly ridiculous. Hoorah for us 🙌🏻
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Paul Want (@Wanty72) reported from Royal Leamington Spa, England
@virginmedia messaging you here as using the website to find help I just get lots of Bad Request errors. Our Virgin Box keeps turning on and off by itself and we need a replacement. Please advise, thanks
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Neil A (@Neil982) reported from Birmingham, England
@virginmedia hi Virgin, I've come to the end of my 18 month broadband/TV contract and I'd like to cancel please. How do I go about that? Thank you.
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James DR Brown (@jamesbrown39) reported from Warwickshire, England
@Shafik32296732 @virginmedia It is down in CV34 as well. Before the service status site crashed it was saying it was expected a fix by 2200hrs this evening!!!
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dean condliffe 🏴 (@DeanCondliffe) reported from Birmingham, England
@virginmedia No. This whole conversation is about VM saying they will contact me to discuss my complaint and VM thinking it’s ok not to call and the complaint will just fizzle out. Do you have an email address I can write to please?
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Steve Whittington (@stevewhittbrum) reported from Birmingham, England
@virginmedia still not received service. Cut off twice in last two calls having waited a long time to get through. How can you resolve please ?
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Aaron (@AaronAlluyn) reported from Birmingham, England
@virginmedia @itsonlymegs virgin says tv had issues but nothing about internet.. Our internet has been unusable all week, I've been unable to attend any work meetings due to the extremely poor internet quality.. So what's up with that, whole week of trouble but guess I'll just pay as usual..
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Riz 🌹🇬🇧 (@___Mezzala) reported from Birmingham, England
@AGJ27_ @TwiitterJo @virginmedia Ours has gone down… Again. The 5th time this evening. I’ve had enough of this ****. Genuinely can’t wait to leave. Never experienced such awful service in my life.
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derek (@Dereklad) reported from Birmingham, England
Virgin media is a good sim card to have in birmingham.dont touch three network there crap.
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Clare (@meclareyb) reported from Birmingham, England
@virginmedia you claim we get 100 whatever’s per second. So tell me. Why my internet doesn’t work. I can’t stay on a zoom as my “internet is unstable” and live tv “jumps” not streams. You sent somebody to resolve last time. It’s now repeated this behaviour again. Why do that?
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dean condliffe 🏴 (@DeanCondliffe) reported from Birmingham, England
@virginmedia Still waiting on a call from 26th April. Spoke to customer services several times. No success. Really annoying that it’s so difficult for somebody to pick the phone up and talk. Perhaps VM know that they are in the wrong. @Ofcom thoughts? Always collect payments in time eh, Dean
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Samantha Worrall (@Samsmilew) reported from Warwickshire, England
@virginmedia trying to check service status update Ona local issue. No website access to do it, we have TV now but still no internet CV34 6? Can you help?
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Andrew Sellars (@AndrewSellars79) reported from Kenilworth, England
@virginmedia how can I contact you about carrying out reach with parents from a Coventry school to support with educating parents about internet safety?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kevin Gannon (@kgannon1) reported
@virginmedia My problem is your txt service and response for this issue has been so poor I want to cancel my service. It’s simply not how you treat people. Completely unacceptable
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Kevin Gannon (@kgannon1) reported
@virginmedia No the second engineer seemed to solve it but it started happening again. It was to do with network setting and connection cables. But we’ve now had intermittent WiFi for 7 days and no compensation for earlier loss of service
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Henry McLean-Low (@HenryMcleanLow) reported
@virginmedia Getting very fed up of your intermittent service! Another morning of having to tether to my phone as the internet is unusable. Any ETA on fix?!
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Queer Beholder 🏳️🌈 (@Mecha_Rontharo) reported
@OllieHill @virginmedia Shockingly bad service.
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shannonaston (@shannonastonxx) reported
@virginmedia Not sure I’m in Irvine, Scotland? Can you see if there’s issues?
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Chris Roach (@Chrisroach) reported
@ALANMYERSMEDIA @virginmedia I moved back to Formby when we knew we were having our first child, the house we moved to wasn’t covered by their network. Although that wasn’t my fault they still charged us £400 for leaving the contract early.
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ETID (@AncelottiArmy) reported
@virginmedia £190 is out of order though and a lot of money. You should just have a set amount like £99 would be more better especially after this year with a lot of people been furlough etc. I won’t be coming back and my parents our also leaving virgin when contract is up. So 2 customer lost
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Jimb2 (@jimb2_) reported
@virginmedia I will monitor, I have provided you with a tech number and complaint number for the cable issue can you look into why I am still waiting: Tech ID 107332_3710 Complaint ID COM1044332345 I've spent far too much time dealing with Virgin on this -
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Matt Dickinson (@mattd1981) reported
@virginmedia appalling service. Have logged complaint to be told it can take up to 8 WEEKS to look at!!!! Really really not good enough. TV, broadband, landline and mobile customer and looks like time to move elsewhere. Such a shame @richardbranson
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Greg Anderson (@GregAnd12668397) reported
@ALANMYERSMEDIA @virginmedia The worst thing is the stress it causes older people. My mum gets really upset by this sort of thing. Older generation don't do email and automated telephone calls