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Virgin Media Outage Report in Stratford-upon-Avon, Warwickshire, England

Why is my Virgin Media service not working?

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Stratford-upon-Avon, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Stratford-upon-Avon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Stratford-upon-Avon, England

The most recent Virgin Media outage reports came from the following cities: Redditch, Warwick, Royal Leamington Spa, and Evesham.

CityProblem TypeReport Time
Redditch TV 6 days ago
Redditch TV 10 days ago
Warwick Wi-fi 10 days ago
Redditch TV 10 days ago
Royal Leamington Spa Wi-fi 11 days ago
Evesham Internet 13 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Stratford-upon-Avon, England

Latest outage, problems and issue reports in Stratford-upon-Avon and nearby locations:

  • markharper86
    Mark86 (@markharper86) reported from Royal Leamington Spa, England

    @PJMontgomery Ha! I have been trying to do the same. I will cancel my direct debit and then I am pretty sure they will come running. Such a joke, sure if I wanted to upgrade I would be seen in an instant! @virginmedia

  • 0_ashfield
    navana 💋 matthew 💋 shelby 💋 ewan (@0_ashfield) reported from Stratford-upon-Avon, England

    @virginmedia why is prime not working o the t6 box again. I just purchased a movie and now I can’t watch it !

  • markharper86
    Mark86 (@markharper86) reported from Royal Leamington Spa, England

    @virginmedia Absolutely shocking customer service today. I have been trying to talk to someone for the past hour, on hold for 30+mins. I was willing to renew but l am going to leave and go with Sky. Just lost yourself a customer today.

  • seannahj
    Seánna Holland (@seannahj) reported from Kenilworth, England

    @virginmedia It is stating no known issues. This has been happening intermittently over the last few weeks.

  • ben_velo79
    Ben hunter (@ben_velo79) reported from Kenilworth, England

    @virginmedia Just spent another 20min on hold with no answer! Still no service since Saturday. Please just get someone to call me.

  • seannahj
    Seánna Holland (@seannahj) reported from Kenilworth, England

    @virginmedia That is the only solution every time it drops out!! It has just gone again!!

  • markharper86
    Mark86 (@markharper86) reported from Royal Leamington Spa, England

    @virginmedia Hi, I finally got through this morning. I received no counter offer to the one that Sky had offered me. And more importantly the agent I spoke with was very rude and hostile. Not sure she understood how to retain customers but you lost one today due to this poor customer service

  • jones_ianm
    Ian Jones (@jones_ianm) reported from Royal Leamington Spa, England

    @SkyHelpTeam red button not working on Virginmedia platform. Unable to watch the football

  • beasknees81
    Donna B (@beasknees81) reported from Redditch, England

    @virginmedia Help...!!! Got home after picking up the kids and my Internet is now down, the green lights are on the hub one flashing. Rebooted twice, managed to check the status online and says everything is OK with the Internet. Been like it for 45 minutes to nearly an hour

  • Shyman00
    James Leeson (@Shyman00) reported from Redditch, England

    @LadyofLetter @virginmedia Same issue with BGT 😖

  • CityGroundShelf
    CityGroundShelfSide (@CityGroundShelf) reported from Wellesbourne Mountford, England

    @virginmedia @CowburnMarc This is on YOU. Everybody else’s boxes and service is fine. Sort you’re shit out

  • ainsworth_neil
    Neil M Ainsworth (@ainsworth_neil) reported from Redditch, England

    @virginmedia No my wife works from home 2 days a week. She constantly gets logged out. No help from customer service. I have the agents ref number and the rough time of the call. Very disappointed

  • 0_ashfield
    navana 💋 matthew 💋 shelby 💋 ewan (@0_ashfield) reported from Stratford-upon-Avon, England

    Just got hung up again by the customer retentions team @virginmedia great job your doing

  • justauto
    just-auto.com (@justauto) reported from Stratford-upon-Avon, England

    Looks like @virginmedia is having a Midlands meltdown. All services off in my street and patchy service at the office.

  • patchpartridge
    Ian Patch Partridge (@patchpartridge) reported from Whitnash, England

    @virginmedia Only a reference number so looks like Nicola has not processed it as a complaint ! After 5 months

  • BeproudLGBTQ22
    Auntie June Acts of Kindness 2019 (@BeproudLGBTQ22) reported from Warwickshire, England

    @therealdeekelly @virginmedia he probably thought you said you wanted a Virgin, that couldnt talk, then said oh ******* woman,, how do you know he was a young Man, dont you mean cocky little shite lol xx

  • Studio2Stereo
    Mars Audiac Quintet (@Studio2Stereo) reported from Warwickshire, England

    @naturalsystah @virginmedia Same here. Rubbish service.

  • ben_velo79
    Ben hunter (@ben_velo79) reported from Kenilworth, England

    @virginmedia possibly the worst customer service I’ve ever experienced #shocking #cancelmycontractnow

  • shmonkeyshmonks
    Shmonkey Shmonks (@shmonkeyshmonks) reported from Stratford-upon-Avon, England

    @ESO_Danny @virginmedia What a quality service!! I must cancel my provider immediately and sign up to Virgin, I've got £45 in my savings account, so happy days 😁

  • GTAssociates
    GTAssociates (@GTAssociates) reported from Redditch, England

    @virginmedia 8 conversations to cancel our service and cxl confirmed by virgin. Cancellation first made on 28 Feb. Just received a bill and you have billed for April and May. What a shambles you are! Get your act together now! I have paid final balance & no more is due!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AvidlyFantasy
    Avidly Fantasy (@AvidlyFantasy) reported

    @virginmedia What's going on with Internet in the York area? Horibbly unstable, terrible speeds and constant drops since the early AM - seeing 29% packet drop rate. Work from home so this is extremely worrying, and seems to be widespread. Any idea of a timeframe for a fix?

  • jrfblogs
    HotundertheCollier (@jrfblogs) reported

    @virginmedia Constantly blinking blue and are not being detected by the connect app - we have been on the phone for 2 hours trying to get someone to fix - we both work at home and have no Wi-Fi

  • Velondra
    Taishi shidi (@Velondra) reported

    @philandjessshaw @virginmedia Oh so it's not just me? My partner needs it for work it's such a terrible experience. At this point we may look elsewhere tbh.

  • djturner
    Donna 💙 (@djturner) reported

    @virginmedia can you give me a timeframe of when you will fix whatever has happened to your services because we can't connect to our Glass TV.

  • keziahshh
    Keziah George (@keziahshh) reported

    @virginmedia our broadband has been dodgy for two weeks now and we haven't received any compensation or communication other than the odd "there's a service outage in your area..." or "we're now fixing the service outage..." What's going on, when will we have decent broadband?

  • JimSymonds
    Jim Symonds (@JimSymonds) reported

    @virginmedia Broken manhole cover on a public footpath first reported 4 months ago. Still not fixed & no-one will tell me when it will be.

  • jrfblogs
    HotundertheCollier (@jrfblogs) reported

    @virginmedia No one can offer a fix

  • Velondra
    Taishi shidi (@Velondra) reported

    @virginmedia are there any issues in the TQ4 area of Torbay? I only ask because that useless 0800 number uses to track statuses says no and well I have no net, customer service is just as useless. My partner needs it for work so would like to know when this is getting fixed.

  • BenPeterSouth
    Benny (@BenPeterSouth) reported

    @virginmedia Hi, your customer service is shocking and they haven't a clue, I have been sold a product but now found out it doesn't include everything that was agreed, a manager should have phoned me but again nothing!!!!!!!!!!

  • HinmanMark
    Mark Hinman (@HinmanMark) reported

    @virginmedia I have received a bill for a "missed payment" for my address, for a person that has NEVER lived here and is not known to me. Your telephone and online systems are impossible to navigate for this. Can someone call me? DMs are open.