Virgin Media Outage Report in Cubbington, Warwickshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cubbington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cubbington and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 30: Problems at Virgin Media
Virgin Media is having issues since 01:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Cubbington, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Royal Leamington Spa, Solihull and Warwick.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Internet | |
| Coventry |
Wi-fi | |
| Royal Leamington Spa |
Internet | |
| Coventry |
Internet | |
| Solihull |
Total Blackout | |
| Coventry |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cubbington, England
Latest outage, problems and issue reports in Cubbington and nearby locations:
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Emma Jane Wylde
(@EmmaJaneWylde) reported
from
Coventry, England
@Virgin @virginmedia my virgin television and WiFi has gone down throughout my whole are, people reportinf on local community group. When will it be back on? Cheylesmore, Coventry. Need to work from home.
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Kapil Chawla
(@kchawla81) reported
from
Coventry, England
@PapaNichs @virginmedia I wouldn’t recommend you go with virgin in any case, I recently signed up and have been repenting since... try Vodafone broadband hear that they’re proving great service/speed...
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Ade1701
(@Ade1701) reported
from
Dorridge, England
@virginmedia Waited over an hour on hold only to be hung up on by an extremely rude call centre operative after explaining I’m trying to administer my father’s account as he’s just died! @virginmedia you disgust me!
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Sophy Ellis
(@SEllisXD) reported
from
Coventry, England
@virginmedia call dropped AGAIN 3rd time today from technical support, can’t use your online service as it’s saying I am no longer a customer but thanks for taking my bill payment today. That’s another 4 hours I won’t get back why is it so impossible to actually get some help?!?
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Only 3 months until i can get rid of @virginmedia awful internet even worse customer service!
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Mick Sharry Esq.
(@Mylesahead) reported
from
Coventry, England
@virginmedia WiFi gone are you having problems ?
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Ade1701
(@Ade1701) reported
from
Dorridge, England
@virginmedia After a couple more wasted hours and speaking to two more useless, rude and incompetent call centre operatives your customer retention team actually listened. Might help if ALL your call centres were UK based and had some compassion.
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John Stanton
(@Stanton_J) reported
from
Solihull, England
@virginmedia help required, #customerexperience #badcustomerservice waiting for a call back since 1pm yesterday, Six times complained about the issue in last year each time told it will be sorted and it isn’t.... Do you want this customer or do you want to lose another to @skytv
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Ade1701
(@Ade1701) reported
from
Dorridge, England
@virginmedia Don’t try and pass the buck! It’s NOT a windows issue, it ONLY occurs on this Virgin network!
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Kapil Chawla
(@kchawla81) reported
from
Coventry, England
@fraughtuk @virginmedia I’ve had the same horrible experience, it’s beyond shocking, and something that needs to be complained with the ofcoum ombudsman... @Ofcom
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Ade1701
(@Ade1701) reported
from
Dorridge, England
@virginmedia Does anyone at Virginmedia ever actually answer phones? Calling from my parent’s number, supposed to be listed as vulnerable/priority. No answer for over 40 minutes! The hold music is torture, and zero indication of how long the queue is! Your customer service sucks!
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Mick
(@riverheart79) reported
from
Royal Leamington Spa, England
@virginmedia please call my wife back as she has sat in the phone to you this morning for nearly an hour! She doesn’t want to join the community forum we just want decent broadband please which we had from you for months before you swapped our Hub to this newer one which is poor
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Ade1701
(@Ade1701) reported
from
Dorridge, England
@virginmedia After more than FOUR HOURS on the phone I eventually got someone competent from billing to confirm I am eligible for one free booster and someone else to talk me through fixing the security issue. You seriously need to prioritise vulnerable customers!
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Sophy Ellis
(@SEllisXD) reported
from
Coventry, England
@virginmedia Look at that on hold then cut off storey of this issue.... again and again and again and again I’ll just do the same again tomorrow
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Neil Churchard
(@Neil_Churchard) reported
from
Solihull, England
Wow just had the worst customer service from @virginmedia can’t say I’ll be staying a loyal customer at this rate 😤
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Ade1701
(@Ade1701) reported
from
Dorridge, England
@virginmedia Still on bloody hold! Can somebody in the Virgin Media call centre please pick up the damn phones!!! What the Hell are vulnerable, elderly customers supposed to do?!
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Ben Gorman
(@bjwgorman) reported
from
Solihull, England
@virginmedia Always but it makes no difference. There have been issues where I live since the start of lockdown. I have made a complaint but it’s gone no where.
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John Grant
(@skyblue_boy) reported
from
Coventry, England
@djmattye @EE @virginmedia Many call centres are the same. If it’s not what they want to tell/sell you it is a problem to them.
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Diane Davies
(@DiDav246) reported
from
Coventry, England
Now been on the phone to Virgin Media for 1 hour 45 mins and problem still not resolved
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Diane Davies
(@DiDav246) reported
from
Coventry, England
@virginmedia it is unlikely to be a record bearing in mind previous experience but we have now been on phone to you for 1 hour 45mins and still problem not resolved
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stuart McDonagh
(@Stuart_McDonagh) reported
@virginmedia Not good. 2 days with no service now, lost 2 days pay, my wife has had to go to her mums for work today. I've been told the glass is broken on the fibre and I'm patiently waiting for someone to arrive to repair it. I was told 8am - 1pm. Its currently 1.05pm and I've heard nothing
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❥Thuyet.
(@xthuyetkatie) reported
@virginmedia i have had issues with my broadband since last night and my call fails every time i try to call. can you help ASAP
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Sunny🇪🇺EU4EVA 🛑Uplands 🌱
(@DomesticBits) reported
@virginmedia have had no service for 2 days now. I get paid when I work and need the internet to do my job. I’m in the Putney area in London. Please update me on the problem.
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Paul Moore
(@Paul_Reviews) reported
Don't you just love @virginmedia "technical support" The router shows critical T3 timeout every few minutes, the connection drops but it's our equipment internally causing the issue. Pull the other one.
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JimEnglish
(@JimEnglishTTV) reported
Why was everything back to normal for a whole hour only to fail again moments before planning to start my stream? What the hell is going on? @virginmedia
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🅼🅰🆁🅺 🅿🅸🅿🅴🆁
(@revbingo) reported
@virginmedia Of course, but let’s be honest with each other that’s not the point, the point is that your anti-customer “call deflection” approach (not even putting your phone number on your website!) is diabolical and the reason we’re in this mess...
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Customer Service
(@vmbusinesshelp) reported
@simon_remax @virginmedia Hello, Apologies for the delayed response. Is the issue still ongoing for you? if so can you please call this number 0800 052 0800 and then option 3 for further advice on the issue you are experiencing. Many thanks
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Lord Hartgrove
(@captain_clegg_1) reported
@YODELhell my neighbour is a @virginmedia customer for years and he's still waiting for his V6 box as they gave him a Tivo box. They say it was delivered by Yodel last year but wasn't. As its showing as delivered at VM they won't send it again. Virtually calling him a liar.
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Winston Smith
(@noodle73462909) reported
@virginmedia @RealDavidCarter @O2 Left you years ago and now just left O2. It will become diabolical service in both customer and phone.
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Hi, my name is Nic 👻
(@thesockpuppet) reported
@virginmedia does this mean I'll get the benefits of O2 coverage? My virgin mobile SIM has appalling signal at my home but O2 people get full 4G