Virgin Media Outage Report in Cubbington, Warwickshire, England
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Cubbington, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cubbington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 3: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Cubbington, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Warwick, Royal Leamington Spa, Solihull, and Bedworth.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry
|
Wi-fi | 49 minutes ago |
|
Warwick
|
Wi-fi | 10 days ago |
|
Coventry
|
TV | 11 days ago |
|
Royal Leamington Spa
|
Wi-fi | 12 days ago |
|
Royal Leamington Spa
|
TV | 17 days ago |
|
Royal Leamington Spa
|
TV | 17 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cubbington, England
Latest outage, problems and issue reports in Cubbington and nearby locations:
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Pete Schofield (@Schoey08) reported from Coventry, England@virginmedia yep that’s right Virgin Media not working again. Seriously what am I paying for
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Seánna Holland (@seannahj) reported from Kenilworth, England@virginmedia It is stating no known issues. This has been happening intermittently over the last few weeks.
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Seánna Holland (@seannahj) reported from Kenilworth, England@virginmedia That is the only solution every time it drops out!! It has just gone again!!
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Mark86 (@markharper86) reported from Royal Leamington Spa, England@PJMontgomery Ha! I have been trying to do the same. I will cancel my direct debit and then I am pretty sure they will come running. Such a joke, sure if I wanted to upgrade I would be seen in an instant! @virginmedia
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Mark86 (@markharper86) reported from Royal Leamington Spa, England@virginmedia Absolutely shocking customer service today. I have been trying to talk to someone for the past hour, on hold for 30+mins. I was willing to renew but l am going to leave and go with Sky. Just lost yourself a customer today.
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Matt Tall 🤝 (@MattTall3) reported from Coventry, England@richardbranson @virginmedia it’s down again internet and tv
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Mark86 (@markharper86) reported from Royal Leamington Spa, England@virginmedia Hi, I finally got through this morning. I received no counter offer to the one that Sky had offered me. And more importantly the agent I spoke with was very rude and hostile. Not sure she understood how to retain customers but you lost one today due to this poor customer service
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Mitesh Parmar (@Mitz__P) reported from Solihull, England@virginmedia why can't I take advantage of the Full House Sports Bundle... So what if I'm a existing customer, you've got me by the ***** anyway with the broadband. May as well just cancel and go elsewhere
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Adam McDermott (@admcdermott) reported from Dorridge, England@virginmedia 6 week a ago we lost all service, finally got an appt for yesterday to have cable dug up and reconnected. Engineer rang twice to check contractors had done street work - no. Assured by CS it would be done, it wasn't. Now another 2 weeks! You just don't care!
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Craig📱 (@iCraigt) reported from Kenilworth, England@virginmedia I appreciate the first line of support have a standard checklist they need to run through but when the customer has tried all of those things already and is able to very technically articulate the issue, just being told to try again isn't helpful. Not your problem, I appreciate.
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Carl Edwards (@carledwards1974) reported from Bedworth, England@virginmedia having issues again in our area. I have unplugged and reset our broad band box but still having issues. Signal dropping out and low speeds. We are paying a premium for the fastest speeds yet we get mediocre speeds and poor Wifi. Can you check asap please.
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Craig📱 (@iCraigt) reported from Kenilworth, England@virginmedia The router is also reverting to default settings every time I reboot it which sounds like a fault to me. Can I request a new and very latest direct replacement (I have SH 3 which had this annoying chipset issue so if there is something with a broadcomm chipset that would be best)
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Matt Nash (@djmattnash) reported from Coventry, England@virginmedia Yea both, and all since I served my 30 day notice, surprise surprise... don’t worry about it though, I haven’t got another two hours to wait on hold trying to get through to your abysmal ‘customer service’ so I’ll just tether to my mobile for the rest of month...
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Auntie June Acts of Kindness 2019 (@BeproudLGBTQ22) reported from Warwickshire, England@therealdeekelly @virginmedia he probably thought you said you wanted a Virgin, that couldnt talk, then said oh ******* woman,, how do you know he was a young Man, dont you mean cocky little shite lol xx
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Mitesh Parmar (@Mitz__P) reported from Solihull, England@virginmedia do you have broadband issues in #Solihull as the service appears to have gone down. According to your service status page tho there aren't any issues 🤔 I beg to differ!
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Alex Welsby (@AlexWelsby) reported from Warwickshire, England@virginmedia Still unable to get through and cancel. Please can you fulfill this request online
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Lottie (@LottieRoe82) reported from Coventry, England@virginmedia I decided to stay in the end. Just hope the service can improve so I don't regret my decision!!
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graham gould (@GouldGraham) reported from Coventry, England@virginmedia Don’t use people I was going to be a new customer changed my delivery date as was on holiday told me it’s changed I checked with online chat all good Never turns Up Customer serves were rude its not our fault it’s yours!!!!!!!
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Mark86 (@markharper86) reported from Bedworth, England@virginmedia Hi there, I have tried yesterday and today, I can't keep spending my life on hold. I want to cancel my service, it is a shame as I have enjoyed having it but this is infuriating. I will try again tomorrow morning, I suggest you employ more call agents.
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Adam McDermott (@admcdermott) reported from Dorridge, England@virginmedia raised a complaint yesterday - promised a call back today but nothing. Calling customer services is so awful we've just lost hope.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Reilly (@SarahReilly93) reported@apwriter_witch @virginmedia @reills58 we’re facing the same problems in Carlow! No help from customer care and we’ve had no WiFi or landline since last Thursday!!
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Turtle (@Turtalee) reported@WadeBox @virginmedia Dude, we had such issues with virgin media this past year... they literally told us to do what we had already tried to do and it didn't work. And we could never get through to a human on the phone, and they finally sent a new modem to us after a month of trying
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Spencer Clark (@Spencer28783836) reported@virginmedia I can’t post without logging in. Something I have flagged to every member of staff that has rung me asking for the information. Please can you help me find out what my account information is?
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John Truesdale (@JohnTru90613516) reported@virginmedia @1980bumper @fergi1972 Hi, I’ve checked & been on calls with the guys who have been very unhelpful Clearly not an isolated incident
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Helen Ensom (@HelenBob89) reported@cynthiavanzella @virginmedia You should report your issues to Ofcom. That’s what I’m doing
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Spencer Clark (@Spencer28783836) reported@virginmedia Hi. Please can you support me and help gain access to my account?
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mathu (@__Mathu_) reportedUpdate they put the phone down on me and said they're shut after saying they'll connect you to a manager @virginmedia you've messed up bigtime
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PT27red (@pt27red) reported@virginmedia To check wires aren't loose (they aren't); that there's a local area problem due to insufficient capacity (very probable); that my router needs rebooting (which I've done). A different answer each time. No engineer call, text or email update as promised. Lost patience with you 😡
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Anthony (@goldenhorns) reported@virginmedia You know about the problem in the area - technicians are trying to fix it. But it’s now 2 weeks later and no resolution.
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Matthew Jarrold (@mrmrjarrold) reported from Liverpool, England@virginmedia The main thing here is that not one person who I have come into contact with in your organisation wants to take ownership of the problem and try and resolve it which is the essence of customer service. It’s a massive fail.