Virgin Media Outage Report in Cawston, Warwickshire, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cawston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cawston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Cawston, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Coventry, Royal Leamington Spa, Rugby, Nuneaton, Warwick and Bedworth.
| City | Problem Type | Report Time |
|---|---|---|
 Coventry |
Internet | |
| Coventry |
Internet | |
| Coventry |
Internet | |
| Coventry |
Total Blackout | |
| Coventry |
Internet | |
| Royal Leamington Spa |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cawston, England
Latest outage, problems and issue reports in Cawston and nearby locations:
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia Hi, I'm a new customer, installation is this Saturday (24th). Our friends have recently joined you and they were offered multi-room (1 extra box) with no 'set up' costs. So I inquired and was told the same (just £7.50pm) put through to another department and told no, its £49.95.
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia No, I wasn't and that's why when customer service couldn't offer anything close to the competition or your own "new customer" offers I cancelled, prior to the first tweet. If you valued your existing customers, then once out of contract, you'd be able to offer similar deals.
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Olivia Mason
(@oliveemason) reported
from
Rugby, England
@virginmedia Now I’m getting the same responses from you as I am from them. Funnily enough they can’t give us an installation date STILL. Literally the worst customer service. Will be going with another provider. 👍🏼
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stephenGvaughan
(@GvaughanStephen) reported
from
Bulkington, England
Garbage service from @virginmedia Trying to watch Virgin anywhere on my iPhone, tried 3 different browsers, all unsupported!!! Virgin nowhere would be a better description
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia Please don’t try to diagnose a router fault on Twitter... just get your dismal support team to replace the router, which I have been trying for 8 months
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia so I take a day off work to sort out the Crap Virgin Broadband and at 10am it fails. Virgin can’t send out an engineer for 2 days !! Don’t get virgin they are crap
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia Understandably, I was very annoyed after being on hold for 'god knows' how long to be told yes, the activation cost, £49.95 would be waived as a new customer. Then to be put through to the installation team and told NO!!! the activation cost would stand!!! Bad customer service.
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Jez Sutton
(@Jezsuttonuk) reported
from
Nuneaton, England
@virginmedia Spent all of my lunch time finding out why the engineer didn’t turn up this morning only to be let down on a call back at 5:30 this evening.. utterly useless
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Kirsty Rudd
(@KirstR92) reported
from
Nuneaton, England
@virginmedia can someone call me so I can cancel my contract as my bill has gone up from £63 to £79 - it’s ridiculous
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Ian Jones
(@jones_ianm) reported
from
Royal Leamington Spa, England
@SkyHelpTeam red button not working on Virginmedia platform. Unable to watch the football
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Ben hunter
(@ben_velo79) reported
from
Kenilworth, England
@virginmedia possibly the worst customer service I’ve ever experienced #shocking #cancelmycontractnow
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Olivia Mason
(@oliveemason) reported
from
Rugby, England
@Virgin @virginmedia your customer service is horrific and you’ve lost a customer before you’ve even installed our broadband. Very very unhappy with your service and I will be spreading the word.
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Ben hunter
(@ben_velo79) reported
from
Kenilworth, England
@virginmedia Just spent another 20min on hold with no answer! Still no service since Saturday. Please just get someone to call me.
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Ian Patch Partridge
(@patchpartridge) reported
from
Whitnash, England
@virginmedia Only a reference number so looks like Nicola has not processed it as a complaint ! After 5 months
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Daniel
(@dperkins84) reported
from
Coventry, England
@virginmedia I’m just trying to order a WiFi booster box, but its proving difficult. Been online waiting for someone to help for 20 odd mins the website don’t let me order it. How hard can it be
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Karl
(@thekosfox) reported
from
Nuneaton, England
@virginmedia I understand there is an activation fee, when I asked, as a new customer if it could be waiverd and was told yes, I didnt then expect in another department to be told no!! One main reason we are leaving Sky is because of this of inconsistency in customer service. Poor start!
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Karl
(@thekosfox) reported
from
Nuneaton, England
So, I'm switching from Sky Tv/Broadband to @virginmedia. A friend of mine who is a new customer got multi room with no activation cost. I phone for the offer and the lady said no fee, yayyyy, I go through to another department and its £49 Being fobbed off already!!😡😡 NOT HAPPY!
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Emmie❤️🌹
(@EmmaOohLaLa) reported
from
Coventry, England
@virginmedia I’m not happy tbh. I’ve always called on behalf of my mum in regards to technical issues as I set up account for them. I do all the calls regarding this and your colleague Avanash wouldn’t talk to me. Never had an issue till now, and I’ve had to wait 20 mins on hold for an answer
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Jez Sutton
(@Jezsuttonuk) reported
from
Coventry, England
@virginmedia Engineer failed to turn up for his 8-12 appointment typical crap service we are accustomed too..
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Daniel
(@dperkins84) reported
from
Coventry, England
@virginmedia I don’t get signal in 2 of the bedrooms upstairs.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Michael Lavelle
(@mikelavelle93) reported
@virginmedia is there any reason why the broadband you provide into my house is pathetic? And please don’t give me an answer off a script saying how sorry you are, please just put me in touch with someone who can provide answers and solutions to the same issue I’ve had for years
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Rachel Jane Patrick
(@ratchpatch) reported
Any other #VirginMedia customers having trouble getting access to the second half of #CobraCyberwar?! Left on a massive episode 3 cliffhanger…
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FastEddie67🍀 #justicefornoah @mynoah8 💙
(@FastEddie067) reported
@virginmedia having problems with Internet. It rebooted and now is asking for login/authentication. Is the service down? Also can't use the website to check service status as it is having work done, can't even view or pay bills.
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Debbie Shingler
(@ShinglerDeborah) reported
@virginmedia It is now fixed. Took me almost two hours to get help and for somebody to confirm the issue. Dreadful customer experience!
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clarelou
(@clarelou71) reported
@virginmedia is the worst TV and broadband package I have ever had I pay for nothing
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Frankie Pickles
(@ianfpickles) reported
@virginmedia what’s up with SD channels the quality is terrible .. my freeview SD channels are so much better!!?
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Bhavesh 🤟🏼
(@bhaveshdevji) reported
@virginmedia @Ofcom can you support. @virginmedia are unable to provide a solution. I have been told to wait and also pay full price for this ridiculous service. No actual resolution date.
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Lewis Hill
(@LewisRhysHill) reported
@virginmedia Hey, we’ve had work done on our house and somehow we’ve misplaced the Virgin Media box, remote and power cable. We do have a second box that was never used as part of the package we’re on - can I order a remote and power supply to get going again?
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ALEX
(@alexwhit3head_) reported
Another day without broadband or service thanks to the circus known as @virginmedia Idiots.
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Matt
(@mattsowt) reported
@ruskin147 @virginmedia Given the well documented issues and constant surveys showing how bad they are, it amazes me that even a single person chooses to use Virgin Media