Virgin Media Outage Report in Cawston, Warwickshire, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Cawston, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Cawston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 23: Problems at Virgin Media
Virgin Media is having issues since 04:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Cawston, Warwickshire, England
The most recent Virgin Media outage reports came from the following cities: Royal Leamington Spa, Bedworth, Coventry, Nuneaton and Warwick.
| City | Problem Type | Report Time |
|---|---|---|
 Royal Leamington Spa |
Wi-fi | |
| Royal Leamington Spa |
TV | |
| Royal Leamington Spa |
TV | |
| Royal Leamington Spa |
Internet | |
| Bedworth |
Internet | |
| Coventry |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Cawston, England
Latest outage, problems and issue reports in Cawston and nearby locations:
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia I gave them a call before mentioning it on Twitter. I've sent in a complaint as a last attempt before I subscribe to another provider.
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Mark86
(@markharper86) reported
from
Bedworth, England
@virginmedia Hi there, I have tried yesterday and today, I can't keep spending my life on hold. I want to cancel my service, it is a shame as I have enjoyed having it but this is infuriating. I will try again tomorrow morning, I suggest you employ more call agents.
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
@virginmedia That is the only solution every time it drops out!! It has just gone again!!
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Matt Nash
(@djmattnash) reported
from
Coventry, England
@virginmedia Yea both, and all since I served my 30 day notice, surprise surprise... don’t worry about it though, I haven’t got another two hours to wait on hold trying to get through to your abysmal ‘customer service’ so I’ll just tether to my mobile for the rest of month...
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Mars Audiac Quintet
(@Studio2Stereo) reported
from
Warwickshire, England
@naturalsystah @virginmedia Same here. Rubbish service.
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Mark86
(@markharper86) reported
from
Royal Leamington Spa, England
@virginmedia Hi, I finally got through this morning. I received no counter offer to the one that Sky had offered me. And more importantly the agent I spoke with was very rude and hostile. Not sure she understood how to retain customers but you lost one today due to this poor customer service
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Mark86
(@markharper86) reported
from
Royal Leamington Spa, England
@virginmedia Absolutely shocking customer service today. I have been trying to talk to someone for the past hour, on hold for 30+mins. I was willing to renew but l am going to leave and go with Sky. Just lost yourself a customer today.
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Craig📱
(@iCraigt) reported
from
Kenilworth, England
@virginmedia I appreciate the first line of support have a standard checklist they need to run through but when the customer has tried all of those things already and is able to very technically articulate the issue, just being told to try again isn't helpful. Not your problem, I appreciate.
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Mark86
(@markharper86) reported
from
Royal Leamington Spa, England
@PJMontgomery Ha! I have been trying to do the same. I will cancel my direct debit and then I am pretty sure they will come running. Such a joke, sure if I wanted to upgrade I would be seen in an instant! @virginmedia
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Kelly 💕
(@mrsmcgibble) reported
from
Nuneaton, England
@KaysGramma @LordSnow @Bjorkian15 @EW Think it would be much higher if it was available on more platforms, in the UK it's only available on sky, so the large customer base on virgin media would not be able to watch until available to stream.
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Lottie
(@LottieRoe82) reported
from
Coventry, England
@virginmedia I decided to stay in the end. Just hope the service can improve so I don't regret my decision!!
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Auntie June Acts of Kindness 2019
(@BeproudLGBTQ22) reported
from
Warwickshire, England
@therealdeekelly @virginmedia he probably thought you said you wanted a Virgin, that couldnt talk, then said oh ******* woman,, how do you know he was a young Man, dont you mean cocky little shite lol xx
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Craig📱
(@iCraigt) reported
from
Kenilworth, England
@virginmedia The router is also reverting to default settings every time I reboot it which sounds like a fault to me. Can I request a new and very latest direct replacement (I have SH 3 which had this annoying chipset issue so if there is something with a broadcomm chipset that would be best)
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Olivia Mason
(@oliveemason) reported
from
Rugby, England
@virginmedia Now I’m getting the same responses from you as I am from them. Funnily enough they can’t give us an installation date STILL. Literally the worst customer service. Will be going with another provider. 👍🏼
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Matt Tall 🤝
(@MattTall3) reported
from
Coventry, England
@richardbranson @virginmedia it’s down again internet and tv
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia - Out of contract and tried to switch to a deal on your website. Customer services refused, claiming the £250+ more a year option I'm on is the best you'll offer. I ended up cancelling, as I'm not paying over the odds - sad I have to leave though & hoped for better!
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graham gould
(@GouldGraham) reported
from
Coventry, England
@virginmedia Don’t use people I was going to be a new customer changed my delivery date as was on holiday told me it’s changed I checked with online chat all good Never turns Up Customer serves were rude its not our fault it’s yours!!!!!!!
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Olivia Mason
(@oliveemason) reported
from
Rugby, England
@Virgin @virginmedia your customer service is horrific and you’ve lost a customer before you’ve even installed our broadband. Very very unhappy with your service and I will be spreading the word.
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Steve Goodman
(@stevegoodman) reported
from
Nuneaton, England
@virginmedia No, I wasn't and that's why when customer service couldn't offer anything close to the competition or your own "new customer" offers I cancelled, prior to the first tweet. If you valued your existing customers, then once out of contract, you'd be able to offer similar deals.
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
@virginmedia It is stating no known issues. This has been happening intermittently over the last few weeks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jeff Gilmore
(@jazzyjeff10) reported
@virginmedia So I take it the service engineers are off for the weekend and bank holiday. Really says what Virgin Media think of their customers. No TV services for a week and not even an explanation of what the problem is.
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James Terry
(@JamesTerry1) reported
@virginmedia your customer helpline says the office is closed, but everything online suggests it should be open to 8pm, can you please confirm? Thanks
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Bec Southall (Downs) 🧡🖤🐺
(@bekki1310) reported
@virginmedia Cancelled because it’s another technical issue in the area. A lot of local noise on social media regarding leaving Virgin as it happens too frequently 😩
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tash
(@onem0relight) reported
@marthadallestro @virginmedia You'll get a message in a week on here saying "we're sorry to hear this, Martha. Please DM us to see how we can help." Predictable as ****
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Garth van Eeden
(@GarthEeden) reported
@virginmedia What a joke. Virgin media is absolutely ridiculous. Broadband dropping every day. So have no tv, phone or Internet on a regular basis. Customer service is a disgrace and unprofessional and unethical in their response and approach.
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Chris Brennan
(@ChrisBr65902286) reported
@virginmedia Do NOT GO WITH VIRGIN MEDIA!!! Into 4th month for internet and tv!!! Nothing since September. Disgraceful service!!!
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BlackOutEmzZ
(@BlackOutEmzZ) reported
@virginmedia I'm a new customer at Virgin Media and feel unfairly charged with a £250 fee for services my family and I didn't use. Could you please remove these unjust charges? It's confusing and disheartening for someone still navigating your services.
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Harry Evans
(@hryevans) reported
@virginmedia any idea when my internet will be back up and running. It’s been down for around 28 hours now
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Lee Clough
(@LeeClough16) reported
@virginmedia How do I use the my Virgin media app to cancel a contract? It just loops you in circles with no option to contact anyone.
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samantha heyworth
(@Peach4606) reported
@GrosvenorBen @virginmedia dear @virginmedia i’m in SW3 area - broadband down but says nothing wrong ???? can you check and let me know when it will be back on ?