Virgin Media Outage Report in Keresley, Coventry, England
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Keresley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Keresley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Keresley, Coventry, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Royal Leamington Spa, Coventry, Solihull, Sutton Coldfield, Hinckley, Nuneaton and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Royal Leamington Spa |
Wi-fi | |
| Birmingham |
Wi-fi | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Keresley, England
Latest outage, problems and issue reports in Keresley and nearby locations:
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Martin ATTRITION
(@attritionuk) reported
from
Coventry, England
@virginmedia Can you please explain the major problems you are reporting on your recorded message when I call 150?
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia how can i access online chat? Unhappy with a few things , and trying to get through to you over the phone is never a good result, have better service on the online chat service
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
@virginmedia why is your #CustomerService so very poor!! Had an issue and called you charged £10 for the call. Complained... no reply... 28 days later email not addressing the issue with the closure hope this solves your issue if not call us... same number charged on previously!!
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia Had probs for 8 weeks trying to get engineer out! Still taking £96 a month though Poor internet speed Wifi isn't working Spent 3hrs on phone Sat Currently on hold (3rd time today) cut off twice! On demand stopped working
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
@virginmedia I think its our router etc we have poor Internet speed all the time no Internet in certain rooms i actually have better signal with next doors Internet, I've been ringing up for months with no help!
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Had poor internet for months cut off 90% of the time on hold for hours now a 8.5% price increase @virginmedia
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Griff
(@GriffPlays) reported
from
Birmingham, England
Streams delayed due to @virginmedia being absolute dog ****.
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Clare Moroney 🔗❤️🦁💍
(@clarelfc) reported
from
Coventry, England
@virginmedia It says that the signal strength is great.... which it normally is apart from the 10 times it drops throughout the day!
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Tomexh
(@tomexh1) reported
from
Birmingham, England
@bt_uk worst mistake I made and I am locked in for 2 years, there is no doubt Virginmedia can not be beaten in Birmingham, please let me go back
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Mark Baldwin
(@mark_xc) reported
from
Solihull, England
@virginmedia your service is worse than ever, no wifi for a week and all you keep saying is it is very complicated and your engineers are trying to fix it
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Amy
(@amy_brunny) reported
from
Birmingham, England
@virginmedia your mobile customer service is ****!
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Michael Pritchard
(@blueghostuk) reported
from
Birmingham, England
@virginmedia I can only await for the service I ordered then... hopeless
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Martin ATTRITION
(@attritionuk) reported
from
Coventry, England
@virginmedia This is the third day of no service...
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Seánna Holland
(@seannahj) reported
from
Kenilworth, England
@virginmedia So now over 2 hours later 3 different departments none of which can help and back on hold again!! Complete and utterly joke! #poorcustomerservice #virginmediajoke #dontcare
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Running Through Life
(@RunFurnoRun) reported
from
Rugby, England
@virginmedia Is that really important and negates your obligation too clean it up? And is that really down too an innocent member of the public too find that out?
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Jean Thierry
(@MutliRaceMan) reported
from
Birmingham, England
@keith_bloke @virginmedia CS agent hung up on you? The only justification for that is if you used bad language. Otherwise they should be attempting to resolve the issue for you. Is this for your Dad? Mobile providers are universally poor. They consider themselves never in the wrong. I’m with @EE also poor
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Brett Ellis
(@brettellis1982) reported
from
Birmingham, England
@virginmedia have the virgin connect app.... however it will not let me sign in. Have changed password etc and it still says ‘wrong username or password’. Driving me mad!
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Brett Ellis
(@brettellis1982) reported
from
Birmingham, England
@virginmedia I am signed in on the web and on my virgin app. Will not let me sign in to the connect app
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Clare Moroney 🔗❤️🦁💍
(@clarelfc) reported
from
Coventry, England
Can I ask if anyone else has problems with their @virginmedia wifi?? We both work from home and are on calls most of the day however our wifi drops at 5 past the hour EVERY HOUR - EVERY DAY 😡 Meaning it takes 5 minutes to reload and recall people or rejoin meetings!!
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Martin ATTRITION
(@attritionuk) reported
from
Coventry, England
@virginmedia No update listed but when I call you I get an answerphone saying you have major problems at the moment!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bill*
(@Bill62309344) reported
@virginmedia Did that spoke to your machine that found a fault and is sending a signal to try to fix it, however this is only putting a plaster on the problem, it'll happen again and BBC2 is still unavailable, your service very poor
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Sam BG
(@SamBrendonGreen) reported
@virginmedia Your service is not providing an estimated fix time. Just continually instructs us to run a test. When trying to book an appointment with an engineer, the earliest available time is Tuesday, after being told someone would arrive yesterday. Already been without wifi for 24 hours.
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Richard Unstead
(@RichardUnstead) reported
@virginmedia Thanks for replying, there is a better deal but as a loyal customer since the Telewest days it's not open to me. I'd be content with anything I'd consider fair, even if it were slightly more but £71 vs. £35.99 .... There must be a middle ground.
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Richard Unstead
(@RichardUnstead) reported
@paullloyd1 @virginmedia I am in the exact same position, retain your customers through great service, don't hold them to ransom. Be bold, be different. Don't resort to these tactics please.
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Sam BG
(@SamBrendonGreen) reported
@virginmedia We were told verbally someone would be coming Monday morning. We can’t wait till Tuesday 7pm for an appointment, a whole 80 hours after reporting the issue. The issue has arisen because a Virgin technician was doing work outside our house on Saturday.
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loony tunes
(@jonnyca87808033) reported
@virginmedia Cant get anything on tv control. Not working on others as the tivo box is connecting
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Martine kotecha
(@smarts35) reported
@virginmedia Yes I know and have tried everything!!! I asked for a longer wire to move the hub away and into a completely open space as a last resort but guess what it was never sent out!
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Tamas Toth
(@DaydreamPainter) reported
@virginmedia I have a 350mb broadband subscription that I couldn’t use since December. I’ve tried all the different possibilities to contact someone who can actually look into this problem, but no one gave an explanation or solved the problem. Yet they treated as resolved and started billing.
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Sam BG
(@SamBrendonGreen) reported
@virginmedia Still not working. We were told an engineer would come out yesterday to resolve the issue, they did not arrive. We were then told they would come today, only to find out this morning, they don’t work on Sundays. We now won’t be able to work tomorrow as we work from home.
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Bill*
(@Bill62309344) reported
@virginmedia Wired and wireless it's almost like you turn it off, surely not. You've turned BBC2 off havent you because of HD issues try to keep up 😱