Virgin Media Outage Report in Keresley, Coventry, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Keresley, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Keresley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Keresley, Coventry, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Coventry, Royal Leamington Spa, Solihull, Rugby, Nuneaton, Warwick, Hinckley, Sutton Coldfield and Bedworth.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Wi-fi | |
| Birmingham |
Total Blackout | |
| Coventry |
Internet | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Keresley, England
Latest outage, problems and issue reports in Keresley and nearby locations:
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Mark Hughes
(@hughesagoodboy) reported
from
Birmingham, England
Not only that, when speaking to a manager he has proceeded to cut me off and hang up after a 50 minute phone call. What kind of **** show are you running over there ? This is disgusting customer service! @virginmedia
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Humour🌸
(@Humawhitehouse) reported
from
Royal Leamington Spa, England
@virginmedia hello! I recently bought a sim from you and on my account it’s not showing the deal I purchased. It’s showing 6GB rather than 36gb, which is why I bought it. I haven’t got the sim yet and I’ve been charge for August. Can someone help?
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Stuart McCullagh
(@stumccullagh) reported
from
Solihull, England
Silly question but if I'm a @virginmedia customer with all the sports etc how or can i get BT Sports on my phone?
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rachel manning
(@rachel_manning1) reported
from
Solihull, England
@virginmedia I switched my phone sim as instructed 2 days ago and I still can't receive calls. I've been on hold with customer services for 45 mins. Can u help please?
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Stuart miller-kirkpatrick
(@mufcsmk) reported
from
Hinckley, England
@virginmedia help @YouTube not working via our tivo box😞
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VOODOO 🇬🇧
(@Ciaran_Beatty) reported
from
Coventry, England
@virginmedia internet has gone down again when will this be fixed ??
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julianbarnes
(@julsbarnes) reported
from
Birmingham, England
@virginmedia Your broadband is down in B139YN....any idea when it will be back up?
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Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia I’m afraid my patience has worn thin on my complaint. I have now emailed the CEO of Virgin Media.
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james avfc
(@jamesgrvilla) reported
from
Birmingham, England
Oh what a surprise @virginmedia is down again 😡
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Songbirdeee 🦁
(@songbirdeee) reported
from
Tamworth District, England
So #VirginMedia I report a fault this morning, you say repaired by 6pm. 7pm I called as still not working despite txt/email says fixed. 50 mins of listening to music then, "the other person has cleared" Really don't like being lied to. Not good enough, valued customer, my arse!
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SueD
(@SusanDaisley) reported
from
Birmingham, England
@virginmedia No internet in B38. Any problems?
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Nicola Beaumont
(@Nicola_Beau) reported
from
Royal Leamington Spa, England
@virginmedia Please help!!! 23 text messages and 5 unsuccessful attempts at calling you. I just need to get a query sorting out before I port my mobile over to you. Extremely frustrating experience so far.
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Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia I have says no issues but it’s intermittent
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Mr Smith
(@smithy653) reported
from
Birmingham, England
@virginmedia It says no known issue but the faults intermittent
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Angela Horton
(@angelalhorton) reported
from
Birmingham, England
@UK_Jenny @virginmedia Dreadful service!
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Shajidur Rahman
(@ShazRahman30) reported
from
Birmingham, England
After a massive faff, I've been able get into the goose in selly oak. Has the football but no sound. Worst day of the year @virginmedia to go down. Will remember this when my contract is up.
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🦁Michael Wyant 🦁
(@WyantWyant) reported
from
Atherstone, England
@virginmedia my 84 year old mum has been sent a new SIM for her old virgin mobile handset. But it won't register and I can't get to speak to anyone. Please please please can somebody help her
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Emily Davies
(@Mindful_Chat) reported
from
Birmingham, England
@virginmedia Ok I did that a optimised then signal. So I will give that a go for now and hopefully it won’t kick me out again. I though it was the online meeting platform but it happened across multiple sites (teams, Skype etc...)
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Mr Booth
(@tsbooth) reported
from
Hinckley, England
@virginmedia my router is only giving me 5G, why can’t I see 2G? I’ve restarted router, Reset and nothing works! I’ve called Virgin and they tell me there is no call centre available! What am I meant to do? Help please!
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Shajidur Rahman
(@ShazRahman30) reported
from
Birmingham, England
Can't believe it @virginmedia is down for the biggest match of the season for me. The championship final between Fulham and Brentford. What do I do?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Milne
(@JamieMMilne) reported
@virginmedia The Virgin TV Go app is streaming channels fine but any of the Sky Sports channels that take you to the Sky site to login doesn't let you login in due to the page timed out session expired error that appears.
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Mary is going to wear a mask 5eva
(@invalid__art) reported
@virginmedia are such scum bags man 😞 I had to get passed from pilar to post all afternoon yesterday only for them to tell me that no managers were available to help me and that I’d get a callback within 3 days. They called for ONE RING today then hung up.
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Chris Nichols
(@canviseffects) reported
@virginmedia please activate my SIM card. I’d call you to sort it but I don’t have signal so I !
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Destiny La Roja 💖 (she/they)
(@DestinyRoja) reported
@virginmedia It says to email post or phone to raise a complaint. I’ve already complained on the phone.
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tim paver
(@timthespark) reported
@virginmedia and so it continues I get a hub 3 and the signal around my home is worse than my old hub. I request boosters to be told I have to pay for them. Surely this is joke I need boosters because the kit I already pay for sent by you is not up to standard
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bruce macfarlame
(@broosybonus2) reported
@eridukid @IanDunt Yip virgin fastest and probably most reliable too ..... its only their customer service @virginmedia let's itself down ...
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LVN
(@lvn5e) reported
@virginmedia This has been going on for a year. Wired and wireless. Connection within the house has been checked multiple times. No problems within the house.
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Eugene Dillon-Hooper
(@EugeneDH_Bass) reported
@virginmedia awful customer service received. Called 5times given differing info every time. We're now left without internet, without apology and no compensation for the incompetence. We are unable to cancel without being charged, and it's your issue. Really terrible experience.
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Mary Pasquale
(@Hosterio) reported
@virginmedia Just the bottom one - is that right? No Wi-Fi light? It might be working now but the TiVo box is advising it’s a weak signal even though it’s plugged in with an Ethernet cable.
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sharlotte1924
(@sharlotte1924) reported
@virginmedia I cancelled the same day I signed up for the service as I changed my mind therefore have no service but am being told I will be charged!!