Virgin Media outages and service status in Sutton Coldfield, England

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton Coldfield, England

The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Bilston, Tamworth, Walsall, Sutton Coldfield, Solihull, West Bromwich, Dudley, Smethwick, Halesowen, Cannock, and Streetly.

City	Problem Type	Report Time
Oldbury	Internet	2 hours ago
Birmingham	Wi-fi	2 hours ago
Birmingham	Internet	19 hours ago
Oldbury	Internet	1 day ago
Birmingham	Internet	1 day ago
Birmingham	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

• 
  helen somerville (@MrsDont09) reported 2 minutes ago from Birmingham, England

  @virginmedia whats happening with the service in B29 area. Been off and on past 24 hours.

• 
  𝕔𝕙𝕒𝕣𝕝𝕠𝕥𝕥𝕖🧸 (@charlwalden) reported 3 minutes ago from Halesowen, England

  @virginmedia how am I supposed to book an engineer? There are issues with the quick start installation I have and need an engineer to set it up for me

• 
  shanny C 🌹 (@_shannonC) reported 5 minutes ago from Solihull, England

  @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

• 
  Satish Danny Paul (@________Danny) reported 6 minutes ago from West Bromwich, England

  @virginmedia I received my new 500+mps broadband only to get 6mps on my phone in my room. The Router is Terrible and cannot send the speed to devices via wifi. Not Good for anyone

• 
  Scott badham (@scbadham) reported 9 minutes ago from West Bromwich, England

  @virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working

• 
  Ronnie Harris (@redron1975) reported 12 minutes ago from Walsall Wood, England

  @virginmedia so what crap excuse u got today for us in the ws10 area? Internet down again. Honestly if you were a guard dog nothing would be safe. Even less reliable than the weather forecast.

• 
  Stephen Bennett (@Stephen12857059) reported 13 minutes ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Brian Cape (@BrianMCape) reported 14 minutes ago from West Bromwich, England

  Quite possibly the worst onboarding and customer 'care' experience I've EVER had @virginmedia Unfulfilled promises, failure to deliver contract as agreed and now I'm 'lost' in the system and being ignored. I'm left with no choice other than to 'out' you. #CaveatEmptor

• 
  Beard Punk (@BeardPunk) reported 25 minutes ago from Birmingham, England

  @virginmedia any updates on the VPN issue?

• 
  Daz (Oaky) Holdcroft (@dazholdcroft1) reported 29 minutes ago from West Bromwich, England

  @virginmedia Well if it’s so far taken 5 years I’d say it’s never going to happen surly

• 
  tarun (@tarun65170952) reported 31 minutes ago from Birmingham, England

  @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

• 
  Stuart McCullagh (@stumccullagh) reported 36 minutes ago from Birmingham, England

  @virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec

• 
  Stuart McCullagh (@stumccullagh) reported 42 minutes ago from Solihull, England

  @virginmedia how can i speak to someone about my MOBILE account? my password doesn't work & your telling me my moms maiden name isnt correct!

• 
  R Joberns (@rjoberns) reported 42 minutes ago from Halesowen, England

  @virginmedia service status checker ……… nope, That’s not working either

• 
  Evan Davis (@EvanD) reported 43 minutes ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

• 
  Garry (@paragaz) reported 44 minutes ago from Streetly, England

  @virginmedia hey. I am trying to speak to someone about my account but turns out nobody recognises my account number. Can you PM me to organise calling me please. I've tried the text message service

• 
  Stuart McCullagh (@stumccullagh) reported 44 minutes ago from Solihull, England

  @virginmedia right I’ve had issues for nearly a month I’ve done the link there’s a problem with the TV box please can I speak to a human ? This is seriously taking the mick now

• 
  Pretentious Opinions (@OpiniatedOne1) reported 44 minutes ago from Walsall Wood, England

  @virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis

• 
  Jackalyn Hardy 💙 (@JackalynHardy) reported 52 minutes ago from Tamworth District, England

  @virginmedia waited for 25mins to get through to discuss changing my contract gave all my details put on hold and then cut off, despite having my number and mobile they haven't even tried to call me back great customer service

• 
  Stephen Bennett (@Stephen12857059) reported 59 minutes ago from Birmingham, England

  Once again the Internet Orovider that claims to be the best @virginmedia, has an outage. I bet all my savings there would be significant kick back if the directors didn’t get paid, because the Lady dealing with their account cannot get online. Time has come for change #cancelVM

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  scouse sense@scousegranny (@scousesense) reported 8 minutes ago

  @virginmedia Ref: RS1001750194 or 100445413188 or 100445413196 Choose any but cancel asap and let me know when it's done

• 
  James (@James59973804) reported 8 minutes ago

  @virginmedia your service is absolutely **** why is my internet down!!!!!

• 
  Iain Lawrie (@IainLawrie51) reported 8 minutes ago

  @virginmedia Thank you Vigin Media for spoiling the end of the PGA Tournament, WIFI kept cutting out near the close of the Tournament so don't know who won, shoddy service to say the least, why should we pay for a mediocre service, not fit for purpose.

• 
  Jake T (@05jake5) reported 13 minutes ago

  @jomickane @Benleo @virginmedia Sky is alright, TV too expensive but internet by itself ok price. Good customer support too.

• 
  mark ashmore (@marash84) reported 13 minutes ago

  @virginmedia TiVo 360 sort your start up issues you know it’s in deep sleep mode and won’t wake up

• 
  Bear Holland (@follow_the_bear) reported 14 minutes ago

  @virginmedia You should be compensating 33% of daily contract price per day of outage. If not maybe if enough customers group together and approach CISAS then they’ll force you to compensate for loss of service plus interest.

• 
  Sue Metcalf. 🌈 (@suemetty) reported 17 minutes ago

  @virginmedia my tv and broadband aren’t working and haven’t been for 3 days now, you say you will fix it on the 20/05 but I can’t even get on the app to log it, so how do I claim? NE8 3 JP

• 
  Luke Flatley (@Badmeetsart197) reported 18 minutes ago

  Anyone elses virgin media down #VirginMediaDown

• 
  Siân Ⓥ 🏴󠁧󠁢󠁷󠁬󠁳󠁿 🇬🇧 (@Sian_J247) reported 20 minutes ago

  @Benleo @virginmedia Wait wait I can top that, daughter has sky broadband, it went off about 2 months ago, she's rung & rung, told they can't check her service or book an engineer, took the payment last month, this month took 2. Still say they can't check anything. OMFG what a load of rubbish!!

• 
  timothy neil amor (@timamor) reported 23 minutes ago

  @Benleo @virginmedia They may be crap, but not as crap as @GBNEWS.