Virgin Media outages and service status in Sutton Coldfield, England

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton Coldfield, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Tamworth, Walsall, Burntwood, West Bromwich, Wednesbury, Halesowen, Solihull, Sutton Coldfield, Bilston, Dudley, Rowley Regis, Lichfield, Oldbury, and Smethwick.

City	Problem Type	Report Time
Birmingham	Wi-fi	3 hours ago
Birmingham	Internet	4 hours ago
Birmingham	Internet	9 hours ago
Tamworth	Internet	12 hours ago
Walsall	Internet	15 hours ago
Burntwood	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

• 
  Daz (Oaky) Holdcroft (@dazholdcroft1) reported 2 minutes ago from West Bromwich, England

  @virginmedia Well if it’s so far taken 5 years I’d say it’s never going to happen surly

• 
  Stuart McCullagh (@stumccullagh) reported 7 minutes ago from Solihull, England

  All TV boxes playing up , had issues for a couple of days now can’t get through on phones is there any issues in B37 area ? @virginmedia also I’ve been waiting nearly 2 years for my wifi booster

• 
  Rachael Barker (@rachmadmank) reported 8 minutes ago from Solihull, England

  @virginmedia What is the point I would like to speak to a human being shocking service Definitely will not be staying with you 4 weeks if not more with no information regarding this matter Not consideration for others

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 17 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  helen somerville (@MrsDont09) reported 21 minutes ago from Birmingham, England

  @virginmedia whats happening with the service in B29 area. Been off and on past 24 hours.

• 
  Ronnie Harris (@redron1975) reported 23 minutes ago from Walsall Wood, England

  @virginmedia guess what ********* your system is down again. Useless pricks.

• 
  Brian Cape (@BrianMCape) reported 23 minutes ago from Birmingham, England

  @virginmedia Another fail. I've reached out in exasperation since my chase-ups of 14th, 19th and today have been ignored. As have my 5 messages to your local rep who promised to be on hand. If you can't be bothered to help me, I'll just escalate via another route @richardbranson

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 23 minutes ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

• 
  Brian Cape (@BrianMCape) reported 23 minutes ago from West Bromwich, England

  @virginmedia Just to let you know, I've taken the time to write out another complaint via the link. I've submitted and it says 'nothing to see here'. The link says response within 7 days, and the submission says 28 days, and then my portal says I haven't raised a complaint. ANOTHER FAIL

• 
  Kev Maslin (@kevmaslin) reported 24 minutes ago from West Bromwich, England

  @virginmedia The ideal resolution would have been for VM to return the document as originally promised. We have dealt with other companies in this regard and all have been prompt and professional. Even the DWP accepted a photocopy of the POA. Why VM couldn't is entirely beyond me.

• 
  Evan Davis (@EvanD) reported 26 minutes ago from Solihull, England

  @virginmedia Just called your offshore call centre regarding my internet connection. I’m having the same issues as I had when I got a £154 credit from you. /1

• 
  Gordé 🦩 (@ReissOmari) reported 28 minutes ago from Birmingham, England

  Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia

• 
  ch Saqib (@saqibsvideos) reported 32 minutes ago from Birmingham, England

  @virginmedia They haven't called me yet that's how bad you're

• 
  Stuart McCullagh (@stumccullagh) reported 33 minutes ago from Solihull, England

  £117 a month & @virginmedia down again plus still haven’t had my booster I was promised in Feb 21 & June 22

• 
  Brian Cape (@BrianMCape) reported 37 minutes ago from Birmingham, England

  @virginmedia And this is why, I'll be reporting you to trading standards for fraudulent misselling/misrepresentation and then abdicating ALL responsibility/accountability to resolve. There's no security/DPA issues in you giving me a direct dial number via DM. You just don't want to resolve.

• 
  Bonna (@Phil_Bonna) reported 41 minutes ago from Birmingham, England

  @Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great

• 
  jen (@jenkin99) reported 46 minutes ago from Birmingham, England

  @virginmedia We had issuse with our service, and was told we would need new cables. We the new cables installed. They left cabels hanging in the garden which has since been removed. Our grass is ruined (I have photos) it looks like next doors cable are also under or grass????

• 
  Clare (@meclareyb) reported 49 minutes ago from Birmingham, England

  Very pleased to publicly announce we are leaving virgin media. I have never known such a diabolical internet service - current situation our 100mb per whatever it is means our internet is unstable for any zoom session. Utterly ridiculous. Hoorah for us 🙌🏻

• 
  Phil Queenan (@philq001) reported 59 minutes ago from Birmingham, England

  @Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.

• 
  Beard Punk (@BeardPunk) reported 60 minutes ago from Birmingham, England

  @virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  † 𝕭𝖗𝖆𝖓𝖉𝖔𝖓 𝕽𝖞𝖆𝖓 𝕭𝖊𝖆𝖚𝖒𝖔𝖓𝖙 † (@Polythane) reported 6 minutes ago

  @VeltisLeEvil @Thatisdiffi You wait, I guess. But with Virgin Media, my internet very rarely goes down, and if it does, I can just go outside and do something else, like go watch some movies. It's never usually out for more than 3 hours

• 
  Mark (@tirpse) reported 7 minutes ago

  @virginmedia every night this week broadbands gone down at the same time. Do a check no issues, check again no issues check again intermittent issues check back in 24 hours. It’s not as if broadband is new, surely you should know what you’re doing by now? Fix it and get reliable!

• 
  VB (@Vincent2455) reported 10 minutes ago

  Received a text from @virginmedia asking me to return an unused device or they will charge me for something I did not request. Made the mistake of calling for address stickers for the return item. Big mistake!! No support! No idea. No stickers. How will this play out in court!!

• 
  GW 🔰🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GW_Mktg) reported 10 minutes ago

  @Girlw0ndr Yep steer clear of @virginmedia. Their broadband is down as we speak!

• 
  Oracle (@biggle1908) reported 10 minutes ago

  Looking for some advice lovely people. For twenty something years I have had broadband from BT and TV from Sky. Sky’s renewal is coming in at over £100 per month and am currently paying £62 for BT which is now painfully slow. I have been looking at Virgin Media for both and this gives me a saving of around £70 per month for much faster broadband. What are people’s experiences with Virgin Media. Thanks in advance.

• 
  Ron Rosenhead (@ronrosenhead) reported 11 minutes ago

  Hey @virginmedia - yet ANOTHER outage HA54ED. How many more will there be? My elderly mother in law had no TV for 10 days recently. You gave her compensation. How about proper service? Not good enough. Please contact me.

• 
  Paul Turner™ (Personal) (@PaulTurner140) reported 12 minutes ago

  @DrealSMAK @virginmedia Don’t waste your time. They only want you to DM them to keep your complaint from public view.

• 
  dawnieC (@CorkinDawn) reported 14 minutes ago

  @virginmedia I already said i did status check which is estimating 5.08pm fix. My point was text says should be fixed shortly. I dont consider 9hours being shortly. Why does this happen more often now? You are no longer reliable any more 🙁

• 
  TubzNetz (@TubzNetz) reported 14 minutes ago

  @virginmedia smart move switching from analogue to fibre landlines during business hours, causing broadband to reset, what retard in change control approved that in statement of work?

• 
  Adam Golightly (@Adam_Golightly) reported 15 minutes ago

  @virginmedia tactics again charging elderly mother in law £149 a month basic TV pack 1 hour on phone 2 sort tried sort own pack after 17 years with virgin kept on hold for another 30 mins before hanging up and didnt call me back. Disgusting company customer service practices.