Virgin Media Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Sutton Coldfield come from postal codes B76.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (43%)
-
TV (26%)
-
Wi-fi (12%)
-
Total Blackout (11%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent Virgin Media outage reports came from the following cities: Oldbury, Birmingham, Sutton Coldfield, West Bromwich, Bilston, Wolverhampton, Willenhall, Walsall, Dudley, Burntwood, Tamworth, Lichfield, Wednesbury, Solihull and Halesowen.
| City | Problem Type | Report Time |
|---|---|---|
 Oldbury |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
TV | |
| Birmingham |
Internet | |
| Oldbury |
Internet | |
| Sutton Coldfield |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
-
Carolina
(@CarolinaEvil2) reported
from
Solihull, England
@virginmedia @MoneyTelegraph @virginmedia @MoneyTelegraph thank you telegraph for your article, I thought I was the only one to have issues with Virgin media, twice I have had issue with an mistake in my bill, not been able to received propers answer nobody seems to care there.
-
Sanjay Chaudhri
(@chaudhris) reported
from
Solihull, England
@virginmedia @MoneyTelegraph trying to cancel services online impossible and no email to complain and calling 151 advises you to go back online. #poorcustomerservice
-
💎
(@_auralaura_) reported
from
Birmingham, England
Virgin Media are ******* shit. Wi-Fi and TV keeps going on and off so now my laptop has just decided that it's not going to connect anymore.
-
Jack The Biscuit 🏴
(@JtheB_DKP) reported
from
Birmingham, England
@virginmedia • I need to speak with someone with regards my A/C The live chat isn’t working. Can someone please help ASAP
-
adam
(@adamh3000) reported
from
Birmingham, England
@DisneyFan1501 @virginmedia @Virgin Yeah usually when it goes down it only seems to happen in one are so I'm not sure
-
💎
(@_auralaura_) reported
from
Birmingham, England
Virgin Media takes the piss lately with Wi-Fi going down constantly.
-
Evan Davis
(@EvanD) reported
from
Birmingham, England
@virginmedia All fixed, but very poor communication about the fault :-/
-
Craig
(@cra1gs) reported
from
Birmingham, England
@virginmedia your customer service is awful. Emma was damn right rude on the phone and cut me off on purpose. I suggest is retrained on customer service skills as she has none. There is no need to be patronising to a customer.
-
Mark Northall
(@Mark_Northall) reported
from
Tamworth District, England
@virginmedia I finally had a response now waiting for a techie to get back to me - I still don’t think I should gave to pay for a service I’m not receiving (High speed internet)
-
Caitlin Parker🧜🏼♀️🧜🏼♀️
(@caitlinaimeep) reported
from
Lichfield, England
It’s like @virginmedia are trying to get people to upgrade their broadband during lockdown otherwise they’re gonna give you shit service 🧐🧐🧐
-
고양이⁷
(@ItssssKookieee) reported
from
Birmingham, England
@virginmedia my broadband has been down all day & have tried everything to get it back on. Please help..
-
alan bains
(@alandolittle) reported
from
Birmingham, England
@virginmedia no broadband no tv call centre cut me off after 30 min waiting please help
-
💎
(@_auralaura_) reported
from
Birmingham, England
So Virgin Media is now completely down by the seems of it and my TV is being affected. They seriously need to sort this out, they know people are stuck at home right now.
-
adam
(@adamh3000) reported
from
Birmingham, England
@DisneyFan1501 @virginmedia @Virgin Yeah it keeps going down here too
-
Dave
(@NamelessWookie) reported
from
Solihull, England
@virginmedia it’s all good telling me I can get the 1 gig service but when you try to do things online, the site says you can’t change package online. #usefull
-
💎
(@_auralaura_) reported
from
Birmingham, England
@MultiCallum @virginmedia It's so frustrating. The internet and TV has been turning on and off constantly, and yet they say there's no issues on their site.
-
Dan Harris
(@dan04harris) reported
from
Walsall Wood, England
Hi @virginmedia just wanted to get in touch as just got off the phone with the bereavement team. All I wanted is to transfer the account to my mum as my Dad has died. But have been told you have to close the account losing our emails & leaving us without service for up to a week
-
Zayna 🧸
(@zaynaa_98) reported
from
Birmingham, England
Why are virgin media so shit
-
Philip John 🇪🇺
(@something_phil) reported
from
Lichfield, England
There are going to be *weeks* of follow up at @virginmedia about how the hell they allowed their own status page to be tied to their infrastructure. Pretty useless if your status page goes down when you do.
-
Andy Collins
(@AndySnill) reported
from
Wolverhampton, England
@glesgapaul @virginmedia @IainDoesJokes @thewhitmore Yep I've never been one to let facts obscure a good joke!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
David B
(@butters97) reported
@virginmedia So I go without broadband and TV ? If you say there is nothing showing it doesn’t get fixed. Virgin media are a joke they really are. I’d like to escalate this issue please (for the 3rd time of asking)
-
Barry Mahon
(@GASMANBAZ) reported
@virginmedia OMG I feel like killing myself after dealing with virgin media customer support. Was supposed to get a call back and never got one. Guy I just had to speak to wasn't listening to me and ended the call.
-
Kishan Mavani
(@MavaniFamily) reported
@virginmedia @virginmedia so on the phone to customer services and no managers in? Is this a joke for a Buisness this size, not a manager in to handle my complaint. Give me a break 😡 #poorcustomerservice
-
Ethical Tech
(@Ethical__Tech) reported
@virginmedia, you charge us, your old customers, double for the broadband compared to new users and now not picking up for days when we want to cancel our contract with you? #poorservice #virginmedia #richardbranson
-
Gareth Willmer
(@GWillmer_Mktg) reported
@virginmedia broadband isn’t working in my area (Cambridge). Your ‘known issues’ web page says there are no issues. Other residents affected. What is the issue please?
-
The Problem
(@ZakCheeky) reported
@Black_King_Rass @virginmedia They are the worst
-
Gareth Willmer
(@GWillmer_Mktg) reported
@virginmedia No issues according to your automated phone line. There are still issues in our area so we need a better, more accurate explanation please.
-
Alex 🇾🇪
(@K33NES) reported
@virginmedia Thanks for responding however no offers or packages are available via my virgin media account I am only given services I can add to my account. I cannot understand how a new customer is entitled to a better offer than an existing one. How does the texting system work?
-
Gareth Mitchell
(@GarethM1tch) reported
@virginmedia joke of a company with absolute shocking customer service. 3 times I’ve seen this now… *Kevinne* Just to let you know I'm not going to be at my desk for the next 60 minutes as I will be having my Lunch, don’t worry I'll respond to you as soon as I'm back.
-
Charlie Dunning
(@MrsDunning_) reported
@NamitPandey11 @virginmedia The service and attitude is appalling! I'm paying for a service that they don't provide.