Virgin Media outages and service status in Sutton Coldfield, England

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton Coldfield, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Dudley, Oldbury, Tamworth, Solihull, Walsall, Sutton Coldfield, Halesowen, West Bromwich, Streetly, Smethwick, Wednesbury, Burntwood, Bilston, and Lichfield.

City	Problem Type	Report Time
Birmingham	Internet	15 hours ago
Birmingham	E-mail	17 hours ago
Dudley	Internet	2 days ago
Birmingham	TV	3 days ago
Birmingham	TV	3 days ago
Birmingham	Internet	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

• 
  Stephen Bennett (@Stephen12857059) reported 2 seconds ago from Birmingham, England

  @virginmedia Nobody has called me and the WhatsApp chat is very frustrating and not dealing with the issue. This is very simple, I was sent contract paperwork with an agreed monthly fee of £86.75. Why have I paid two months of excessively higher payments. I should have left VM

• 
  Stuart McCullagh (@stumccullagh) reported 11 seconds ago from Birmingham, England

  @virginmedia But when a contract is agreed like a mortgage or a fixed energy deal surely the agreement should last the full term. I’ve had issues since September & been told I can’t leave due to being under a contract so why should my costs go up when I’ve got an agreement in place until Dec

• 
  R Joberns (@rjoberns) reported 52 seconds ago from Halesowen, England

  @virginmedia service status checker ……… nope, That’s not working either

• 
  tarun (@tarun65170952) reported 4 minutes ago from Birmingham, England

  @virginmedia Im getting slow speeds on my broadband. My package is volt and which should be 250mbs im getting less that half of that. Please ask your team to look into this

• 
  helen somerville (@MrsDont09) reported 6 minutes ago from Birmingham, England

  @virginmedia whats happening with the service in B29 area. Been off and on past 24 hours.

• 
  TheBosz (@kolapoagunbiade) reported 10 minutes ago from Birmingham, England

  @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

• 
  hayley chapman (@haychapperz) reported 11 minutes ago from Birmingham, England

  @virginmedia what is going on B31 5 still without Broadband & TV from 11am and now being told fix is 12pm tomorrow. I have been unable to work all day & now problem is going in to tomorrow. This is unacceptable & I hope refunds for loss of service will be applied to all accounts.

• 
  Satish Danny Paul (@________Danny) reported 12 minutes ago from West Bromwich, England

  @virginmedia I called cust serv today after logging complaint on 26th Nov and hearing nothing back. cust serv asked me to request my data and voice calls. listen to it myself and then send proof of being missold a contract/virgin error, so virgin can then resolve the matter and complaint

• 
  Gordé 🦩 (@ReissOmari) reported 16 minutes ago from Birmingham, England

  @virginmedia It’s on both WiFi and wired. At this present moment I’m unable to get ANY network from the router on both.

• 
  shanny C 🌹 (@_shannonC) reported 23 minutes ago from Solihull, England

  @LenFPS @virginmedia they don’t care. it only happens 7pm onwards but will happen until the next morning so I can’t stream or anything. and they’re telling me to write on a forum as if that will fix it😤

• 
  iamscorchy (@iamscorchy) reported 25 minutes ago from Wednesfield, England

  @virginmedia Experiencing issues in your area there is a technician in the area but still doesn't explain why my routers fans go really loud and disconnected from everything I have to keep resetting to get it back to normal then on top get "issues in my area" like always

• 
  Colin Hunt (@HuntColin58) reported 29 minutes ago from Birmingham, England

  @virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled

• 
  Antony Howlett (@AntonyHowlett) reported 37 minutes ago from Birmingham, England

  @ChristineAllado @virginmedia I keep having this problem every week and nothing ever gets done and all you get back is we can't find a fault

• 
  Rob Chipman (@robchippyman) reported 38 minutes ago from Birmingham, England

  @Tilton247 @virginmedia I had the same for 2 years. Constantly disconnecting on a daily basis . Changed the Hub and it worked straight away. No issues since. Good luck getting a new hub off them though.

• 
  Ronnie Harris (@redron1975) reported 39 minutes ago from Walsall Wood, England

  @virginmedia Right then fools. How many times do I need to contact you to tell you how bad our internet is? I am so fed up with this service and wouldn't recommend you to my worst enemy. I cant wait to get service from someone reliable. Clowns

• 
  Stuart McCullagh (@stumccullagh) reported 46 minutes ago from Birmingham, England

  @virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off

• 
  Jazba Entertainment (@JazbaEnt) reported 47 minutes ago from Birmingham, England

  @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

• 
  iamscorchy (@iamscorchy) reported 47 minutes ago from Wednesfield, England

  Virgin media is literally dog! Worst thing I've done is keep renewing with you every year next year 100% going with bt! Forever dropping out reconnecting utter pointless meant to be 1gig complete waffle! @Virgin #virginmedia

• 
  Brian Cape (@BrianMCape) reported 50 minutes ago from Birmingham, England

  @virginmedia No. Already done it about 7 times without any luck. I refuse to waste more hours in queues, only to rehash my issues to another anonymous operator. I've been assured that this is in the hands of a named handler, who didn't call me back as promised and is ignoring my emails. Fail

• 
  Yvonne 💙 (@Momrocks50) reported 56 minutes ago from Birmingham, England

  Excuse me we pay enough for a "cough" service where is it? #virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Samuel Pierce (@Mrhalfandhalf8) reported 5 minutes ago

  @virginmedia why yous so bad total as it stand at least 6 hours over 2 days no Internet due to the heat.😡

• 
  rhonda yates (@rhotes) reported 6 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_View offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Bish Limbu (@bish_limbu) reported 6 minutes ago

  Thank you Virgin Media for upgrading my hub … for spotting issues with my old one unilaterally, and doing all for free!

• 
  entrustTMF (@entrustTMF) reported 8 minutes ago

  @virginmedia OK, leaving aside the fact it seems pretty poor that I haven't had a reply from the original agent for four days now I'm happy enough to send a repeat of it IF I don't need to faff about going through security yet AGAIN? IF I do-I'll just wait for a reply to the original DMs. OK?

• 
  Just Be Retro (@JustBeRetro) reported 10 minutes ago

  @virginmedia my virgin TV has not worked since 16th March the problem was identified on 17th March Why has it not been fixed

• 
  BK (@red_bk13) reported 10 minutes ago

  @entrustTMF @virginmedia Terrible situation for that long. I'm looking at a voda offer at the mo for switching from virgin when my deal expires. They offer a router with 4g back up. It's weather your can get decent speeds where you are that matters.

• 
  SageAFK (@SageyAFK) reported 11 minutes ago

  @jammierooroo @steveomufc @SkyUK Virgin Media have down the same thing recently. Everyone’s under pressure to “hit a target”, to earn more money because the system is ******. We are failing fundamentally at all levels, and it’s ******* disgusting.

• 
  Lubdub (@LubZafar) reported 12 minutes ago

  @virginmedia I’ve sent back my equipment in two phases. One was sent last year and you want to charge me again. You have a useless non contactable customer service so this needs to be resolved in one message

• 
  entrustTMF (@entrustTMF) reported 13 minutes ago

  @virginmedia Thanks for the reply @virginmedia but, frankly, these are just platitudes as usual. What is needed is action to sort the problem and accurate fix dates as opposed to the random, made up,ones I've been given so far Also, why not supply clients with MiFi solutions to help them?

• 
  Kamran360 (@kamran360) reported 15 minutes ago

  @virginmedia been without Internet all day called three times and have been disconnected three times. If you can’t help me, please cancel my Services. Is this how you treat loyal customers?