Virgin Media Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
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The latest reports from users having issues in Sutton Coldfield come from postal codes B73.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Cannock, Oldbury, Rowley Regis, Halesowen, Wolverhampton, Walsall, Solihull, Sutton Coldfield, Tamworth, West Bromwich, Dudley, Burntwood, Bilston and Lichfield.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Cannock |
Internet | |
| Birmingham |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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Saqib👨🏽🦯
(@Saq5000) reported
from
West Bromwich, England
@virginmedia thanks for looking into this in great detail and I only wish that I could go back to the previous version which was fully accessible and user-friendly unlike this version of the app. They shouldn't of updated the app because it wasn't broken in the first place.
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George Kafetzis
(@Georgekafetzis) reported
from
Birmingham, England
@virginmedia They don’t understand what you are saying to them. I had to say my postcode 5 times phonetically. Also on the phone for 45 minutes with no resolution. #badtimes
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j7b7
(@Jeanybabesb) reported
from
Walsall Wood, England
Have been with @ThreeUK since 2005...15 years and the service has just got worse...time to switch! What you got @EE @virginmedia @O2
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Louis @ MyBusyMind
(@ManStickCar) reported
from
Birmingham, England
@VirginMobile @virginmedia proved to me that they don’t do customer service. We waited a month for a phone sent to a wrong address, & then had to collect it ourselves. We also proved the phone had a fault from the start, but now we’ve been told to claim on insurance and pay £125!
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Saqib👨🏽🦯
(@Saq5000) reported
from
West Bromwich, England
@virginmedia OK thanks for that and the screen has gone away after I clicked on the sea terms link but I still have the problem of not being able to swipe to delete on individual programs within a folder as this was possible before the update
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Nigel Walters
(@walters_nigel) reported
from
Birmingham, England
Still no service @virginmedia in the B38 area this is disgusting and we should have some compensation
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Chris
(@ChrisPresslie) reported
from
Wednesfield, England
If im hard wired and im port forwarding it should ******* work phoned up only to be told "oh we can't help with port forwarding" @virginmedia
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Mark Steadman
(@iamsteadman) reported
from
Kings Heath, England
@virginmedia Just want to see a service status page, like broadband companies have. 🙂
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♥ Karina Aura ♥
(@karriecheer) reported
from
Birmingham, England
@virginmedia It says no known issues
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Simon Banks 🦁
(@sjbanks47) reported
from
Tamworth District, England
@virginmedia your online service status says there are no known issues in my area. However when I called just with a broadband issue I was told there is a fault in our area. If your website was up to date I would not have needed to call and queue for 30 mins.
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George Kafetzis
(@Georgekafetzis) reported
from
Cheslyn Hay, England
@VirginMedia the worst customer service known to mankind. I do not know how they say in business.
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Andy
(@a_Muss60) reported
from
Solihull, England
@virginmedia Sorry for my delay as I'm being treated for a heart attack I had on Valentine's day. When I tested and found v low speeds I could not connect to any internet, so I used my mobile 3g service to check for Virgin internet issues, which came back no issues in my area.
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Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia I just cannot find a link to speak to anyone online at all, regardless of whatever issue I click first
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Saqib👨🏽🦯
(@Saq5000) reported
from
West Bromwich, England
@virginmedia Usually I would swipe down with one finger and it would tell me that I’m on the delete option and I just tap delete to erase the program
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Mark Steadman
(@iamsteadman) reported
from
Birmingham, England
@virginmedia Hey, turns out you never DMd me. It was a scam artist and I narrrowly avoided getting my card details stolen (although I did give away my home address before I checked the username). That’s not on you; but thought you should know.
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Chris
(@ChrisPresslie) reported
from
Wednesfield, England
Ive im hard wired and im port forwarding it should ******* work phoned up only to be told "oh we can't help with port forwarding" @virginmedia
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Victoria Leonard
(@Vix_Leonard) reported
from
Birmingham, England
@virginmedia @Leyjay17 Same for us also B31 hope you will be refunding those of us who have been without service since yesterday afternoon and according to your online info will be until this afternoon. I am unable to work. 😡
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matthew aucote
(@matthewaucote) reported
from
Lichfield, England
@virginmedia Broadband been down all morning in Lichfiled area any idea of issue or timescale
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Andy
(@a_Muss60) reported
from
Solihull, England
@BluenoseBeau @virginmedia I have 100mbs supply, over 6 months max received 76.4 for one test soon back to mid 20-30 worst being 0.7 I wouldn't mind so much if it was running at Ave 75%, not when it's seems to be around 35% mark. Oh it's constantly dropping the wifi too!
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Chris
(@ChrisPresslie) reported
from
Wednesfield, England
Thanks for being no help @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dan of the Crossroads
(@DanOfCrossroads) reported
Omg, sort it out @virginmedia! Online, Offline, Online, Offline! Just fix this my god!
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Bear
(@daisybee2009) reported
@virginmedia I've got no Internet and can't access your online page to check problem or to state I've none. So how do I get compensation from you? Oh...I don't!
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Lucy McQuire
(@Lucy_mcquire) reported
@oftenfaceless @virginmedia Yes I am, currently hanging out of my bedroom window to get signal on my phone and have no tv/internet 😭
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S
(@S_Risky01) reported
@virginmedia you need to fix ur connection issues my Wi-Fi slowed down an my PS4 is not connecting anymore randomly in the past 2 hours. Keeps saying NAT TYPE FAILED. I thought it was only me but seems like a lot of virgin media customers are having the problem
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Diane Griffin
(@Griffin301061) reported
@virginmedia When do you plan to fix it by, timescale?
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Tash Penn
(@PenneyNatasha) reported
@StreamingArtWAX @virginmedia Adding my name to the list who need a refund. I had no internet Friday and from 2pm today connection was awful
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Sachin Angadi
(@SachinAngadi8) reported
@virginmedia Even though the network is restored, but please not that once in every 10 mins, I am seeing drops in connections.
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Tony
(@TonyG1981) reported
@virginmedia Yh great service!!! Gonna have to talk to the misses n kids now ffs!
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Christopher Mumford
(@ChrisMumfo) reported
@virginmedia You are going to increase prices by 17% to be this bad. Should be a refund for loss of service.
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scotty
(@GrandSlamScotty) reported
@virginmedia Your intermittent service is actually just a normal service to be fair. If it worked all the time then I'd be worried.