Virgin Media outages and service status in Sutton Coldfield, England

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton Coldfield, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sutton Coldfield, England

The most recent Virgin Media outage reports came from the following cities: West Bromwich, Birmingham, Walsall, Oldbury, Dudley, Cannock, Tamworth, Burntwood, Sutton Coldfield, Solihull, Smethwick, Tipton, Bilston, Halesowen, and Streetly.

City	Problem Type	Report Time
West Bromwich	Internet	17 minutes ago
West Bromwich	Internet	5 hours ago
Birmingham	E-mail	8 hours ago
Birmingham	Internet	22 hours ago
Birmingham	Wi-fi	23 hours ago
Birmingham	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

• 
  derek(🕖❤️‍🔥samurai🇨🇳) (@Dereklad) reported 55 seconds ago from Birmingham, England

  Virgin media. Your internet broadband is down,we hope to have it fixed by 10pm.😣 Modern warfare 2 campaign day. And no internet.😢

• 
  LynneMUFC#22#44 (@LynneMasters) reported 3 minutes ago from Birmingham, England

  @virginmedia why is the Sky Sports red button not working

• 
  Jazba Entertainment (@JazbaEnt) reported 5 minutes ago from Birmingham, England

  @virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband

• 
  LVWLVS (@lvwlvs) reported 6 minutes ago from Cheslyn Hay, England

  @virginmedia Everything is running fine then my devices can’t connect. It takes me switching the router off at the wall and on again for the connection to reestablish itself. First world problems but it’s a pain when I’m working upstairs and the router is downstairs. And it should just work!

• 
  ch Saqib (@saqibsvideos) reported 8 minutes ago from Birmingham, England

  @virginmedia They haven't called me yet that's how bad you're

• 
  Riz 🌹🇬🇧 (@___Mezzala) reported 15 minutes ago from Birmingham, England

  @AGJ27_ @TwiitterJo @virginmedia Ours has gone down… Again. The 5th time this evening. I’ve had enough of this ****. Genuinely can’t wait to leave. Never experienced such awful service in my life.

• 
  Stephen Bennett (@Stephen12857059) reported 16 minutes ago from Birmingham, England

  @virginmedia I called 150 today to speak to a Supervisor regarding my bill. I was told I would receive a call within the hour. NOTHING. I agreed a contract 18/8/22 and the last two payments have been £65 & £75 more than agreed. This is shocking customer care and service.

• 
  Bonna (@Phil_Bonna) reported 16 minutes ago from Birmingham, England

  @Angela_Griffin @virginmedia I have the fibre optic broadband for £23.95 month and the customer service is great

• 
  Jackalyn Hardy 💙 (@JackalynHardy) reported 23 minutes ago from Tamworth District, England

  @virginmedia waited for 25mins to get through to discuss changing my contract gave all my details put on hold and then cut off, despite having my number and mobile they haven't even tried to call me back great customer service

• 
  Stuart McCullagh (@stumccullagh) reported 25 minutes ago from Solihull, England

  @virginmedia I’m meant to be on a webcall about my TV that doesn’t work can anyone help me please?

• 
  Shelly (@shelleex5) reported 29 minutes ago from West Bromwich, England

  @virginmedia red button not working again!! @skytv, does yours work? #FedUp missing baggies after my shift 😪

• 
  Evan Davis (@EvanD) reported 36 minutes ago from Birmingham, England

  @virginmedia Yes I’ve done that. My connection drops out for a minute or so every 30-60 mins. Hard to replicate. My account has notes regarding the reason why the credit was given last time. Ideally I don’t want to wait so long for the same issue to be fixed.

• 
  Stuart McCullagh (@stumccullagh) reported 38 minutes ago from Birmingham, England

  @virginmedia I’m going to but I know I won’t get anywhere anyway the customer never gets anywhere

• 
  Casey Rain (aka S-Endz) (@CaseyRain) reported 44 minutes ago from Birmingham, England

  Had an @virginmedia broadband outage on Sunday for 2 hours. Since then, connection so spotty that I'm getting 10 seconds of completely dropped packets followed by 20 seconds of slow-as-molasses ping times once every 10 minutes.

• 
  Claire B🐈‍⬛🐈‍⬛ (@KittykatClaire) reported 45 minutes ago from Willenhall, England

  I'm so pissed off @virginmedia blackmailed me into signing my mobile contract with @O2 by saying my media account would be cheaper. If I stayed with virgin it would be amount more. So I had no option but to go with o2 and No my mobile Internet is crap. I can't use my doorbell

• 
  Stuart McCullagh (@stumccullagh) reported 50 minutes ago from Solihull, England

  @virginmedia hi I’ve had an ongoing complaint since September, I’ve had an email to contact yourselves but the phone number is getting me nowhere , is there another way of contacting the complaints dept?

• 
  John (@jfrncs_) reported 56 minutes ago from Birmingham, England

  @virginmedia Hi, I have now tried unsuccessfully for 12 hours to use the WhatsApp service as again it goes around in circles if I am not immediately available. The number you helpfully provided hangs up after sending a link… please advise how I talk to someone about my account.

• 
  Pretentious Opinions (@OpiniatedOne1) reported 57 minutes ago from Walsall Wood, England

  @virginmedia its nice you’re offering new customers ridiculously cheap deals but charging prices through the roof for an inferior service for a customer of nearly 20 years #CostOfLivingCrisis

• 
  TheBosz (@kolapoagunbiade) reported 59 minutes ago from Birmingham, England

  @virginmedia Unfortunately, you dont have a ticketing system or cobtact email to track issues, rather a phone system that requires you to wait forever to get through to an agent. A/c number: 095063606. I was charged x2.5 of what i was tp pay.

• 
  Evan Davis (@EvanD) reported 59 minutes ago from Birmingham, England

  @eerosupport hi. I have a Eero 6+. If I connect it to @virginmedia 1gbps service, will I get 1gbps?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Polgara (@Polthesorceress) reported 6 minutes ago

  @virginmedia been a customer since 2006, why is your service getting worse 2nd time in 2 weeks I've been left with no broadband for the whole day.

• 
  Ben (@Benji_adams1) reported 8 minutes ago

  @kellyj70 @virginmedia Is yours still down? I am also in the PO6 area.

• 
  Ashton Mawson (@MawsonAsht43296) reported 9 minutes ago

  @virginmedia broadband down in Gloucestershire, estimated fix is the 10/6, four days away, is that some sort of joke ?!? What’s actually going on. Elderly people who rely on the broadband are without essential services due to this, what’s happening ?!?!

• 
  Malcolm Sillick (@Malcolm_Sillick) reported 10 minutes ago

  @London_W4 The trouble is that O2 are now in bed with Virgin Media, who also have dreadful Indian 'Tech Support', who can't sort anying out and just read from scripts. Like many companies these days, if you can even find a phone number, they just give loads of messages, telling you to go to their website. The UK could do with a dose of American style customer service!!

• 
  🐌🥤 (@Slugy__) reported 13 minutes ago

  @SnapeBS @virginmedia Did they go down or just bad hit reg

• 
  Callum Fludgate (@fludgate1) reported 16 minutes ago

  @virginmedia How am I meant to get on the page when I have no internet access by phone or tv? That’s my problem my phone gone down as well.. I’m only using my dad’s internet atm !!

• 
  CarryOnGemma (@CarryOnGemma) reported 16 minutes ago

  What now? @VirginMedia? I have tried to sign into my account to claim the reimbursement from not having the products you charge from dad. He should be getting a hefty rebate. Yet, you now can't sign me into the account because it's not connected to O2. So I tried that and you've blocked me because I have used the email to sign in too much. The email that is connected to the account. Then the phone number too much. If you don't fix this before I call you in the next twenty-four hours I'll take this to the courts which you have your bots saying people can't. Get me to let me sign in.

• 
  Ken (@kenpawley95) reported 21 minutes ago

  @virginmedia Down in Wexford and all there is 3G. Omg. Unbelievably bad. Thought that was gone years ago. Time to go Vodafone

• 
  catherineleech (@poppyandoscar) reported 22 minutes ago

  @virginmedia what an awful company. Someone I know is selling their house. Not gone through yet while they were out you came and drilled holes in their house and attached cable to the neighbours fence. Went when told to get off their property but you turned up again today.

• 
  MrsM 💙 (@oldpoyntz) reported 23 minutes ago

  @PeterBakerMcfc @virginmedia Internet is back now. No one touched anything and it goes off. Moving to Community Fibre once this contract is up. I can't keep having these issues & paying through the nose. At least we'll be able to rotate through the apps as and when needed.