Virgin Media Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
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The latest reports from users having issues in Sutton Coldfield come from postal codes B75 and B72.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Lichfield, Smethwick, Sutton Coldfield, Cradley Heath, Solihull, Wolverhampton, West Bromwich, Tamworth, Walsall, Dudley, Tipton, Burntwood, Oldbury and Atherstone.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
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Jot Shoker
(@jot_shoker) reported
from
West Bromwich, England
I purchased @virginmedia high speed wifi but they are not giving a proper service We are totally frustrated
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G 🇯🇲
(@ethnicalien) reported
from
Wolverhampton, England
@virginmedia Not at the moment no but it's a common issue👀
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IAACCTV Limited
(@iaacctvuk) reported
from
West Bromwich, England
@virginmedia broadband down again from Virginmedia Common theme these days
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Phil Queenan
(@philq001) reported
from
Birmingham, England
@Ian66232919 @virginmedia @02 have been awful and the reception is non existent, especially any where near Villa Park. May as well not take my phone out.
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
Ended up just reconnecting my TP Link router, it seems the problems were with my Hub 5 because everything seems to be working fine now. Not great @virginmedia
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Scott badham
(@scbadham) reported
from
West Bromwich, England
@virginmedia really disappointed in the service lately all it does is keep dropping. I’ve had no Internet services for the last hour again the fourth time this week and it’s still not working
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
@virginmedia Think we need to call an engineer out anyways, before the outage I was only getting 600mbps max when my package is the 1Gig.
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Gordé 🦩
(@ReissOmari) reported
from
Birmingham, England
And just like that my @virginmedia is off again, no internet whatsoever. Embarrassing service from them, very disappointed and frustrated.
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Yvonne 💙
(@Momrocks50) reported
from
Birmingham, England
Excuse me we pay enough for a "cough" service where is it? #virginmedia
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Martin Wilkinson
(@MartinWilko) reported
from
Birmingham, England
@pipjcee @virginmedia And not working again in Brum! #VirginMediaoutage
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Martin Wilkinson
(@MartinWilko) reported
from
Birmingham, England
Virginmedia down Sutton Coldfield. National outage . Their website down, unable to report status. No reports or statements from Virgin media. Price rise of 13.8% #VirginMediaoutage @virginmedia
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Andraay Leung
(@Andraay) reported
from
Birmingham, England
@virginmedia having issues with Wi-Fi at home and your websites including the one on service status checks are not loading? As a result I can’t even report the problem.
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Stuart McCullagh
(@stumccullagh) reported
from
Sheldon, England
@virginmedia I don’t think so I’m still getting distorted TV on a few channels it’s frustrating as my complaint never gets recified I’ve spent hours on end trying to get it sorted
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Colin Hunt
(@HuntColin58) reported
from
Birmingham, England
@virginmedia It took me best part of a day Friday 24/3/2023 to contact you to cancel my broadband but since I finally managed to you have been contacting me 4 times a day. We have signed a contract with someone else. Please stop harassing us we have cancelled
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Beard Punk
(@BeardPunk) reported
from
Birmingham, England
@virginmedia Hi. The team have also said that the issue isn’t resolved though? Everything has been reset multiple times this morning and still the same issue.
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Beard Punk
(@BeardPunk) reported
from
Birmingham, England
@virginmedia Rebooted several times. Wi-Fi works fine, it’s just the VPN. Automated message says there’s still an issue.
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Beard Punk
(@BeardPunk) reported
from
Birmingham, England
@virginmedia any updates on the VPN issue?
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Stuart McCullagh
(@stumccullagh) reported
from
Birmingham, England
@virginmedia The TV goes all distorted I’ve done webchats phone calls the lot nothing has been resolved was told it was a problem in the area , neighbours have had no issues happened still have issues now but not as often but it’s a bit annoying esp when I’ve not had any money off
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SorachiTim
(@PolymathTim) reported
from
West Bromwich, England
Zero Internet connectivity from @virginmedia now for pushing 12 hours. Resetting and/or powering down the hub does nothing, the diagnostic and fault tools just go round and around in an ever more boring circle. #LightningSpeedFarce
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Jazba Entertainment
(@JazbaEnt) reported
from
Birmingham, England
@virginmedia business installation, been given 6 dates since 17th January. 4 no show or wrong booked, 2 attendance but not equipped to extend installation from 1sf floor to 2nd. even billed for a service which is not even installed yet. Nightmare #virginmedia #broadband
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Cait
(@caitmccready) reported
@virginmedia Broadband nightmare! You marked my install as "complete" on 27 June (it wasn’t), you triggered the end of my Sky service via One Touch Switch. I’ve had NO broadband since 30 June. Over 20 hours speaking to Virgin. Zero resolution, zero urgency. Shocking service.
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utterly_genuine_Carl _Puttnam
(@CarlPuttnam) reported
@grok would it be true to say that the UK's worst phone and internet companies are @virginmedia and @O2 ?
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utterly_genuine_Carl _Puttnam
(@CarlPuttnam) reported
@grok Are @virginmedia and @O2 the UK's worst supplier of phone and internet?
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Chris L
(@CDPL1) reported
@virginmedia Absolutely no trust in Virgin Media now. Overseas call centre less than useless. You just take my money every month and provide a service that usually fails 2 or 3 times a week. Alleged that you notify me of failures but you don't see them.
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Gary
(@SpoutHandle) reported
For such a BIG company, that was downright appalling from @O2 and @virginmedia this morning trying to just get onto Priority never mind Ticketmaster. Shambles!! #LewisCapaldi
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emma_tr4_rhinos🦏🇬🇧
(@emma_tr4_rhinos) reported
@virginmedia Who's at fault u or skysports was cricket simliar issues picture laggy no sound action and Premier league 502 what happens if I check and it's not back on
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emma_tr4_rhinos🦏🇬🇧
(@emma_tr4_rhinos) reported
No sound for full 80 mins no attempt to fix or let us no @SkySports @virginmedia joke of a service
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David Holmes
(@Sherl06303) reported
@virginmedia Guess what - a bit more weather about and Sky Sports Cricket goes down again. Done all the “it’s your fault/reboot” stuff to no avail. Virgin Media really are pants sometimes.
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Alex Cossor
(@alexcossor) reported
@virginmedia @KeithFollett I have same issue - on cable TV on virgin media TV box
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Chris Avery
(@ChrisAv11542658) reported
@IndieB78 @SkySports @virginmedia Come on. SKY, can you change the channel it's on, 504 still not working