Virgin Media

Virgin Media Outage Report in Sutton Coldfield, City and Borough of Birmingham, England

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The latest reports from users having issues in Sutton Coldfield come from postal codes B75 and B74.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Sutton Coldfield, England

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Sutton Coldfield, City and Borough of Birmingham, England 03/29/2024 10:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England

The most recent Virgin Media outage reports came from the following cities: Birmingham, Wolverhampton, West Bromwich, Oldbury, Lichfield, Tamworth, Dudley, Solihull, Walsall, Smethwick, Sutton Coldfield, Halesowen, Rowley Regis and Cradley Heath.

Loading map, please wait...
City Problem Type Report Time
United KingdomBirmingham Internet
United KingdomBirmingham Total Blackout
United KingdomBirmingham Internet
United KingdomBirmingham Phone
United KingdomBirmingham Internet
United KingdomBirmingham Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Sutton Coldfield, England

Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:

  • willcooling Will Cooling (@willcooling) reported from Solihull, England

    @virginmedia your TV Go App doesn't ******* work. Won't accept my login. Won't let me change it. Won't let me register a new account. ******* joke

  • Tommm_Currie LOLZ N TING (@Tommm_Currie) reported from West Bromwich, England

    @virginmedia 6mbps download speed at the moment when ive upgraded to 350mbps... this is ridiculous, constant problems and advertising as the fasted.. and being told on your website that I need to wait 24 hours before you'll even look into booking an engineer..

  • s_badruddin Sana Parkar (@s_badruddin) reported from Birmingham, England

    @virginmedia why is your box down? Why doesn’t any of your apps load? E.g. Amazon Prime? 😑

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    Hi @virginmedia, according to your website there’s no broad band issues in the B23 area but there definitely is 🙃

  • karriecheer ♥ Karina Aura ♥ (@karriecheer) reported from West Bromwich, England

    Virgin media has been down since this morning what a joke

  • FleeDoubleE Paul McDonough (@FleeDoubleE) reported from Halesowen, England

    @virginmedia Get this page after I log onto my account page. Which I'm trying to log onto so I can do a service check. I've cleared the cache and tried from my laptop get the same outcome

  • pdtathome paul taylor (@pdtathome) reported from Birmingham, England

    @virginmedia I have a persistent broadband issue and can't contact customer support via the web site #help

  • PhatSuppliUK PhatSuppliUK (@PhatSuppliUK) reported from Wolverhampton, England

    @virginmedia Wow and your team just hung up on me as well Wow shocking behaviour How can I expand on an issue you are meant to look into?you told us it was a cable issue, you said you'd send someone to fix it You never did I'm sick of broken internet

  • stumccullagh Stuart McCullagh (@stumccullagh) reported from Solihull, England

    @virginmedia 45 mins on hold then cut off over 100 quid a month TV not working yet again!

  • SummayahMuslima For my Family🖤 (@SummayahMuslima) reported from Wolverhampton, England

    @virginmedia the Internet this covid lockdown xmas holiday has been appalling, service is terrible @VMSolutions_

  • Miss_Pumpkin666 Caroline (@Miss_Pumpkin666) reported from Birmingham, England

    @Michaelallen_99 @philell21 @virginmedia Because the stupid rules say that if there’s a disruption to your services (over a specified amount of time), you’re legally entitled to compensation, but ONLY if you contact them to notify them that you specifically are effected, if you don’t they’re not obligated

  • gingerandnuts Ginger and Nuts (@gingerandnuts) reported from Brownhills, England

    Well @virginmedia you have let so many people down with no apology or update. Disgraceful.

  • SteveWa13630733 Steve Walters (@SteveWa13630733) reported from Wolverhampton, England

    @virginmedia @matty_gilbert94 Can’t check service status page - that is down too

  • jodii_ox Jodie (@jodii_ox) reported from Birmingham, England

    @virginmedia The internet is completely down, tried numerous restarts from the mains

  • BaggieBirdd66 ✿𝘓𝘢𝘥𝘺𝘑𝘢𝘪✿💙🤍🌟 (@BaggieBirdd66) reported from Birmingham, England

    @virginmedia hi I need some help please. I need a box installed at my address and I'm hard of hearing so I find it difficult to use the phone. Is there any way I can book a engineer appointment online as that is easier for me. Thanks

  • AshokWhybother Ashok Patel (@AshokWhybother) reported from Birmingham, England

    Why is virgin media in Walmley Sutton Coldfield Birmingham not working?

  • EvanD Evan Davis (@EvanD) reported from Solihull, England

    @virginmedia Is there an email address I can use instead? I can just tell them the address and send the photos and explain the problem. They turn up whenever and fix it (its on the street, so no one needs to be home) I’ve taped up the lower parts, but up higher it is hanging over a shop sign.

  • pasty_pete Peter Brocklehurst (@pasty_pete) reported from Solihull, England

    Good old virgin media down again twitch in one week and I’m told two to three days before anyone can come out yet I bet the bill will arrive on time

  • anna_newbold AnnaBluez 🌧 (@anna_newbold) reported from Birmingham, England

    @virginmedia what's up? No TV or telephone line & your website & customer services have crashed Have you paid your bill? #virginmedia

  • Miss_Pumpkin666 Caroline (@Miss_Pumpkin666) reported from Birmingham, England

    @sahinbrum @virginmedia I agree that their compensation policy is bs, I’ve found when I’ve had any outage affect me, they patch it quickly so the service gets intermittent while they work on a full fix, that way they don’t have to compensate, even if service drops out every couple minutes. BS really

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NGuitart Nicola Guitart (@NGuitart) reported

    @virginmedia are literally the worst company to get involved with...do not touch them with a barge pole!

  • itsbecksb Becca (@itsbecksb) reported

    @virginmedia It’s allowed me to do it with no issues so.

  • samrose2001 Sam Willams 🐝 (@samrose2001) reported

    @O2 @virginmedia So is this why my network has been terrible for TWO weeks? Because everytime I go to town I can’t send messages or listen to music or do much unless I’m in very specific spots. My area is fine, but the town? No that’s terrible currently

  • DMetcalfHall Dean Metcalf-Hall (🏳️‍🌈🇬🇧🇩🇪) (@DMetcalfHall) reported

    @VMO2News - How soon before we have @virginmedia offing a bundle with an @O2 mobile (or visa versa). AND, is Virgin Mobile going to switch its Virtual Mobile Network to O2? PLEASE, PLEASE, PLEASE…!!! I’ll get on my knees and beg if I have to!

  • Deborahburdett Deborahburdett (@Deborahburdett) reported

    @wenglishpaul @skytv @virginmedia I am not going to shop at Boots any more because of their poor customer service

  • NGuitart Nicola Guitart (@NGuitart) reported

    @virginmedia I do not want to be on hold spending my money for a guy in India who can't help. @virginmedia you are shot. I'm asking for help....you are threatening me. If I'm ill because of this it will be your fault.

  • EJ_Peko Elly, Ghost Channeler (@EJ_Peko) reported

    @virginmedia Wireless to my pc, but I've tried both, it's a problem with the modem itsself it would seem, or something else. I'd love to talk more in detail but it's a bit of a struggle with the character limit on tweets. Believe me, we've tried everything the past few weeks.

  • wenglishpaul Paul Scanlon 🏃‍♂️🏴󠁧󠁢󠁷󠁬󠁳󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿🏃🎖 (@wenglishpaul) reported from Cardiff, Wales

    Well after 20 years of being a loyal @skytv customer its time to leave. They have taken my custom for granted expecting me to accept poor customer service well I won't & I'm not. @skytv loss is very much @virginmedia gain.

  • TobiasTaylor Tobias T (@TobiasTaylor) reported

    @BluMarTen @virginmedia Internet of ****

  • BluMarTen Blu Mar Ten (@BluMarTen) reported

    @virginmedia when the same status module can simultaneously see there's an issue, but also report there's no issue.. you can see how that's a slight design flaw, right?