Virgin Media Outage Report in Sutton Coldfield, City and Borough of Birmingham, England
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Sutton Coldfield come from postal codes B75.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Sutton Coldfield, England
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Sutton Coldfield and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Sutton Coldfield, City and Borough of Birmingham, England
The most recent Virgin Media outage reports came from the following cities: Birmingham, Walsall, Dudley, Smethwick, Sutton Coldfield, Tamworth, West Bromwich, Solihull, Wolverhampton, Burntwood, Oldbury, Wednesbury and Cannock.
| City | Problem Type | Report Time |
|---|---|---|
 Tamworth |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet | |
| Birmingham |
Internet | |
| Birmingham |
Total Blackout | |
| Birmingham |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Sutton Coldfield, England
Latest outage, problems and issue reports in Sutton Coldfield and nearby locations:
-
Paul Moore
(@Paul_Reviews) reported
from
Burntwood, England
@ScottMcGready @kinoshitajona @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong Scott, we use the term "unbreakable" in the trade to imply the credentials cannot be broken in a timeframe which realistically presents a risk to the user... it's not an OED term. Sure, if we're talking to an end-user, you either use a different term or explain the meaning
-
Paul Moore
(@Paul_Reviews) reported
from
Burntwood, England
@ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong I didn't say it was perfectly fine... but it's certainly possible to pick a secure 10 character PW within those constraints. I was a VM customer for 2 decades... I can't recall ever losing sleep over this.
-
Paul Moore
(@Paul_Reviews) reported
from
Burntwood, England
@leicscyberaware @SCwithGin @virginmedia @NCSC @troyhunt @ScottMcGready @PWTooStrong The irony here is 3 random words can be broken in as little as 40 seconds, maximum 50 minutes. A 10 character random password, by comparison, would take 7 weeks with the same hardware.
-
Samantha
(@Sammykins9486) reported
from
Birmingham, England
@virginmedia Tried the chat everyday for the past 5 days and it is not working. Due to recent changes with someone at household moving out I do not need the landline anymore,and wanted to discuss my options as I do not want to pay monthly for a service I am not using
-
🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@MingSwift The TV service is great but if we can’t rely on our WiFi in a connected home, it’s not worth it. Have made a complaint. If they don’t offer an upgraded hub (which they’ve not before) and compensation/reduced bill (gone up by £14 since Sept), we’ll be gone. @virginmedia
-
lorraine smith
(@lorraineesm) reported
from
Wolverhampton, England
@virginmedia your customer services are a joke half hour on the phone spoke to two different people being passed back and forth
-
Daniel Sturley
(@ikonic_exposure) reported
from
Birmingham, England
@virginmedia What would really help is a separate sales number to call and to speak with an agent straight away with no ‘system’ to navigate and who understands my disability and can help me to sign up if I want to :~}
-
Mitesh Parmar
(@Mitz__P) reported
from
Solihull, England
@virginmedia why can't I take advantage of the Full House Sports Bundle... So what if I'm a existing customer, you've got me by the ***** anyway with the broadband. May as well just cancel and go elsewhere
-
Paul Moore
(@Paul_Reviews) reported
from
Burntwood, England
@ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong No, bash both :) As I said, it's a poor policy by comparison but I'd rather advise the user on how to choose a secure 10 character password than waste time preaching security to a social media staffer :)
-
Caitlin Parker🧜🏼♀️🧜🏼♀️
(@ItsOnlyCaitlin) reported
from
Lichfield, England
Wasting my data in my own house is the worst. @virginmedia are the worst 😭😭😭
-
Paul Moore
(@Paul_Reviews) reported
from
Burntwood, England
@leicscyberaware @SCwithGin @virginmedia @NCSC @troyhunt @ScottMcGready @PWTooStrong You're right, it's not good enough... but it's not insecure either. I debunked 3 random words years ago. Now *that* is poor advice.
-
lorraine smith
(@lorraineesm) reported
from
Wolverhampton, England
See @virginmedia can’t be bothered to even tweet back an angry customer
-
Paul Moore
(@Paul_Reviews) reported
from
Burntwood, England
@kinoshitajona @ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong Agreed, neither are secure and should never be used... however it's certainly possible to make an unbreakable MD5 password.
-
lorraine smith
(@lorraineesm) reported
from
Wolverhampton, England
@virginmedia your customer services are a joke spoke to 3 different people on the phone now half hour still on hold
-
🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
@squelchuk @MingSwift @virginmedia We have a good box. That took long enough to get upgraded. I would try a superhub3… but I want a signal that gets around the house too, as well as reliability!
-
🐺Wolfish
(@unit_1974) reported
from
Birmingham, England
And once again we are unable to use our @virginmedia wifi. When I called customer services today they took nearly 10min to answer, asked the same basic questions repeatedly and then cut me off without even starting to resolve anything! Bloody useless. Issues since May 2018.
-
jen
(@jenkin99) reported
from
Birmingham, England
@virginmedia Ive called you customer service department to be hung up on temwicw, i have sent an email to yourselfs and via resolver had no response. I have a health and safety issue i want resolving
-
Paul Moore
(@Paul_Reviews) reported
from
Burntwood, England
@ScottMcGready @SCwithGin @virginmedia @NCSC @troyhunt @PWTooStrong Because "secure" requires a context which neither the OP nor yourself have given. 99% of my passwords are 12 chars, A-Z, a-z, 0-9. They're not being broken in my lifetime... so to claim 10 is sufficient to justify leaving is daft.
-
pepe sprio
(@wolfboy78) reported
from
Wednesfield, England
@virginmedia No tried again and unable to send an engineer because the fault is not happening .. I did try to explain it's intermittent 😡😡but with the language barrier she couldn't understand .. I will try and cancel my account later because I'm not paying for a service that has issues
-
Paul Moore
(@Paul_Reviews) reported
from
Burntwood, England
@SCwithGin @virginmedia @NCSC @troyhunt @ScottMcGready @PWTooStrong This isn't as bad as some would make out. 10 isn't ideal, but it's not insecure either. That's not to say you can't choose an insecure 10 character password however...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
ChrisB
(@Mr_B_solihull) reported
@virginmedia is there a known internet issue in B92? Been down all day.
-
Ryan Conroy
(@longDODGEsilver) reported
@virginmedia @Stephiono Ct8 been down all day 👎
-
Sam Pullen 🏴🇬🇧🇵🇭
(@samjpullen) reported
I can now confirm that @virginmedia are more useless than I ever expected, for as sarcastic as John would like to be he didn’t really know how to do his job and instead just wanted to get rid of a customer that has been with them Since before it was even Blueyonder Complete ****
-
Mr_Gadd_
(@Mr_Gadd_) reported
@virginmedia Landline dead. No known fault in area. advise is to ring 150 or 0345 454 1111. How'd you expect me to call if the line is dead.. Online bot is no help.
-
Dan Delaney
(@dan_delaney) reported
@Helen89658648 @virginmedia Just got a text saying the fault is fixed. No amount of rebooting helps. It is *not* fixed for those of us in Didcot. Putting a sticky plaster every day only for it to go down again isnt fixing it! F009536132
-
Sam Pullen 🏴🇬🇧🇵🇭
(@samjpullen) reported
@virginmedia Also I am still waiting for the chat log and confirmation of complaint.
-
Darren Rayner
(@Daz_Rayner) reported
@virginmedia @YodelOnline I have telephoned virginmedia everyday this week to update them on the shocking service of Yodel. Your call advisors inform me theres nothing they can do about it!!!! Most people I’m sure would be saying ‘just cancel the contract’. Why on earth are virgin using them!
-
Dale Jackman
(@DaLeJaCkManRaWr) reported
@virginmedia not sure what is happening but all of my virgin services are down, TV and internet. TV is stuck on a page that is apparently ‘Preparing Channel Information’ can’t even watch normal TV channels as it’s not an option.
-
Jacob Page
(@Jacobpagee) reported
@virginmedia However it has been down for a few days now.
-
Ann-Marie Leach
(@PoweredByPepsi) reported
All I want for Christmas is my refund from Virgin Media (which isn't going to happen) and then I'll never have to deal with this shower of shite company ever again.