Virgin Media Outage Report in Dublin City, Leinster
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dublin City, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 28: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dublin City, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin |
Internet | |
| Dublin |
Total Blackout | |
| Dublin |
Total Blackout | |
| Dublin |
Internet | |
| Dublin |
Internet | |
| Dublin |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dublin City, Leinster
Latest outage, problems and issue reports in Dublin City and nearby locations:
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Seán Montague
(@seanmmontague) reported
from
Dublin City, Leinster
Looking for suggestions on broadband is @eir any joy for this ?? Having too many issues with @virginmedia #FirstWorldProblems #broadband
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Ciaran Miley
(@CiaranMiley) reported
from
Dún Laoghaire-Rathdown, Leinster
Are virgin media trying to see how little of the Bayern celebrations they can possibly show or something? ******* awful channel man #UCLfinal
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David G
(@David_19641) reported
from
Fingal County, Leinster
I cannot believe its 2 days now trying to get thru to Virgin media .to try and get the tv box sorted...if this is what they call service they can keep #virginmedia
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Karl Hayden
(@Khayden2412) reported
from
Dublin City, Leinster
@VirginMediaIE what is the story with the ridiculously long updating process you have on the TV box? 30+ minutes is a joke! I’ve had it... your service is just appalling. I can’t watch anything now while this process is happening. #VirginMedia #VirginMediaDown #VirginMediaIreland
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dublinsnap🗯️
(@dublinsnap) reported
from
Fingal County, Leinster
2 kids, no tele, trying to restrict our movements outside and interactions. Worse customer care ever even @virginmedia wouldn't leave you this long with no tv
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Caitríona Redmond
(@wholesomeIE) reported
from
Fingal County, Leinster
@OrrCollins @virginmedia Try plugging into the router using Ethernet. It could be a WiFi issue only.
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Raul Ortega Mata
(@RayuTwiter) reported
from
Dublin City, Leinster
@VirginMediaIEPR can you bring also the news about the issues of the customers of virginMedia and the waste of time and money when the system is down and nobody take responsibility??
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keith
(@keith_whiskey) reported
from
Dublin City, Leinster
@virginmedia Is the a problem in Harold’s Cross area. No TV or Internet all day
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gemma mulrooney
(@GemmaGemmasgem) reported
from
Firhouse, Leinster
@virginmedia Customer of virgin media for many years - just signed up for the new Gigabyte WiFi package But as of this evening we have No WiFi - no TV - no land line Cut off all current service before the new equipment arrived Seriously annoyed
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CGRF
(@Craig_Grn) reported
from
Firhouse, Leinster
@virginmedia is anyone (customer service) working in Ireland today? I got a new service installed but cannot get through to anyone for follow up issues?
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megan kearney 🦋
(@Meg_Kearneyx) reported
from
Dublin City, Leinster
Does anyone work for virgin media my dads trying to ring the past 20 mins & none of the departments are available but of course the sales department is🙄 no bother trying to sell stuff but no one actually wants to help you, my phone bill was paid 2 days ago & still not back on😡
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Mark Welsh
(@markdwelsh) reported
from
Dún Laoghaire-Rathdown, Leinster
@mickln91 They were on RTE. The Europa League semi finals nor being on terrestrial TV were more of a problem (as an Eir subscriber who had Virgin Media Sports removed from my channel list before Utd got beaten the other night).
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Neil Dowling
(@jools1671) reported
from
Fingal County, Leinster
Any idea how to cancel virgin media? 3 people trying on phone + online for 4 hours today - no answer. Nothing on website !! @conor_pope @virginmedia
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Aodhan Kissane
(@aodo79) reported
from
Firhouse, Leinster
@ciara_mongey @virginmedia Same issue here. I messaged @virginmediaie Also spoke to their support on WhatsApp. They said their is an issue in the are with a repair time of 2pm
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Aisling
(@AislingWall_) reported
from
Fingal County, Leinster
@virginmedia @VirginMediaIE raised a complaint on 2nd September and still nothing back!! Brutal customer service!! #broadband #badservice #poorcustomercare
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MirtaMeYou
(@mirtica_P) reported
from
Dublin City, Leinster
@virginmedia any particular reason why my internet is down for the past 1.5h in Ballsbridge, Dublin?
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Seán Montague
(@seanmmontague) reported
from
Dublin City, Leinster
Anybody else in north Dublin have ongoing problems with @virginmedia broadband ?? Been cut off their 20 min help line 4 times in last hour ...
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Etain Hobson
(@EtainH) reported
from
Dublin City, Leinster
@virginmedia internet and TV service out in Harold’s Cross since 10am this morning - any explanation for the outage or any idea when service will resume? We received no notice about this, the online check says service is working but it definitely is not
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stephenhayden
(@shaydenesq) reported
from
Firhouse, Leinster
@virginmedia very disappointed that there was no coms about loss of eir sport, no rugby on your platform very poor sports coverage overall.
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The Story Queen ie
(@TheStoryQueeni2) reported
from
Fingal County, Leinster
Rang @virginmedia 1908 number to cancel part of my home bundle package because I'm not permitted to use either WhatsApp or email to do so. Was told queue would be 20 mins. I waited 29.16 minutes and had to hang up. Are they trying to bore me into not cancelling? #FFS #SLoDG🤬
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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The Strat Strangler
(@lennoncasino) reported
@virginmedia Four days now wirhout adequate internet access. I hope to see a significant refund on my bill. When is this going to be resolved? Because I have NO problem giving you bad publicity on twitter
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Daniel.🇺🇦
(@TheDanMox) reported
@virginmedia I called and he said that it was showing as connected on your system but still not working here at all. Unable to connect through 2 phones.
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David Harding
(@davidheatsure) reported
@virginmedia I find myself now trying to resolve this issue. I can't get through on the phone. Again how can this be ? I've sent two hand written letters registered post with clear instructions. Are you just out to cause me high levels of stress.
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Theresa Faggetter
(@TheresaFaggett1) reported
Had the worse experience ever with Virgin Media. Will never use them again…it’s taken since May to leave them..they make it as hard as possible and continue to bill…eventually ended up with credit which you have to chase to get back..completely ridiculous…I have given up!
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Carina Crain
(@mummycrain) reported
@virginmedia I'm on hold on your complaints line. You need better customer service training. This is being escalated.
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Max Bartle
(@MaxBartle17) reported
@virginmedia must be the worst customer service going
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Naz
(@ennayyzed1) reported
@virginmedia Just isn’t good enough when it comes to service from @virginmedia You choose to partner with @YodelOnline so you also should be accountable for service from start to finish not pass the baton on and hope for the best.
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adham
(@adhamaloka) reported
@VirginMediaCorp it took Virgin Media leas than 24 hours to disappoint me with the mediocre customer services. I have cancelled my order after less than 24 hours of placing it. Reason: unable to change date/address of delivery. @Hyperoptic did it for me 2 years ago hassle-free.
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Carina Crain
(@mummycrain) reported
@virginmedia Despite having an engineer here this morning, we've had to call up AGAIN due to the service failing. You might not compensate personal accounts on the auto scheme, but I can assure you, I will be taking this further. Appalling service.
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The Strat Strangler
(@lennoncasino) reported
@virginmedia Veey sporadic connection to the internet. Maybe ten minutes every two hours. Though, wirh rypical Virgin Media efficiency, no issues at 3:00 am I'm paying for a service I'm not getting. I expect a 50% redhction in my bill, this month