Virgin Media Outage Report in Dublin City, Leinster
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dublin City, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Dublin City, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin and Blanchardstown.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin |
Internet | |
| Dublin |
Total Blackout | |
| Dublin |
Internet | |
| Dublin |
Internet | |
| Dublin |
Wi-fi | |
| Dublin |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dublin City, Leinster
Latest outage, problems and issue reports in Dublin City and nearby locations:
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Stephen McPadden
(@strangelands620) reported
from
Dublin City, Leinster
@virginmedia my father is in a nursing home in Leixlip, no TV for 2 days. No visitors, it’s the only entertainment they have. Please could you prioritise this. Things are bad enough as it is.
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David G
(@David_19641) reported
from
Fingal County, Leinster
I cannot believe its 2 days now trying to get thru to Virgin media .to try and get the tv box sorted...if this is what they call service they can keep #virginmedia
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gemma mulrooney
(@GemmaGemmasgem) reported
from
Firhouse, Leinster
@virginmedia Customer of virgin media for many years - just signed up for the new Gigabyte WiFi package But as of this evening we have No WiFi - no TV - no land line Cut off all current service before the new equipment arrived Seriously annoyed
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Neil Dowling
(@jools1671) reported
from
Fingal County, Leinster
Any idea how to cancel virgin media? 3 people trying on phone + online for 4 hours today - no answer. Nothing on website !! @conor_pope @virginmedia
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Aisling
(@AislingWall_) reported
from
Fingal County, Leinster
@virginmedia @VirginMediaIE raised a complaint on 2nd September and still nothing back!! Brutal customer service!! #broadband #badservice #poorcustomercare
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Marty Miller🎙
(@MartyMtweets) reported
from
Fingal County, Leinster
@AndrewHennebry I’m a Virgin customer too. Paying more than you for less speeds. How is that possible @virginmedia ? Vodafone doing 1GB for 40€ for 12 months.. @VirginMediaIEPR
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Raul Ortega Mata
(@RayuTwiter) reported
from
Dublin City, Leinster
@VirginMediaIEPR can you bring also the news about the issues of the customers of virginMedia and the waste of time and money when the system is down and nobody take responsibility??
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Róisín Ní Chéilleachair
(@roisin_k1) reported
from
Firhouse, Leinster
@virginmedia Why am I being charged a Home Phone fee when I don’t have a home phone? I’ve tried to contact VM for weeks now to no avail - poor customer service.
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The Story Queen ie
(@TheStoryQueeni2) reported
from
Fingal County, Leinster
Rang @virginmedia 1908 number to cancel part of my home bundle package because I'm not permitted to use either WhatsApp or email to do so. Was told queue would be 20 mins. I waited 29.16 minutes and had to hang up. Are they trying to bore me into not cancelling? #FFS #SLoDG🤬
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stephenhayden
(@shaydenesq) reported
from
Firhouse, Leinster
@virginmedia very disappointed that there was no coms about loss of eir sport, no rugby on your platform very poor sports coverage overall.
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Seán Montague
(@seanmmontague) reported
from
Dublin City, Leinster
Looking for suggestions on broadband is @eir any joy for this ?? Having too many issues with @virginmedia #FirstWorldProblems #broadband
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3 Leaves
(@3leavesblackroc) reported
from
Dún Laoghaire-Rathdown, Leinster
@LasTapasDeLola @virginmedia In a time like this, every single day is curial for businesses like us. Hope they all rethink their customer service strategy🤞. So easy to open an account but by lord, it takes ages to cancel.
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Adrian Weckler
(@adrianweckler) reported
from
Dublin City, Leinster
Virgin Media’s online customer systems are quite bad: unclear, evasive and glitchy. Its Whatsapp customer service is quite good, though — fairly quick and able.
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MirtaMeYou
(@mirtica_P) reported
from
Dublin City, Leinster
@virginmedia any particular reason why my internet is down for the past 1.5h in Ballsbridge, Dublin?
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Karl Hayden
(@Khayden2412) reported
from
Dublin City, Leinster
@VirginMediaIE what is the story with the ridiculously long updating process you have on the TV box? 30+ minutes is a joke! I’ve had it... your service is just appalling. I can’t watch anything now while this process is happening. #VirginMedia #VirginMediaDown #VirginMediaIreland
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Dan Martins
(@DanMartinss) reported
from
Dublin City, Leinster
@virginmedia so, I've set your remote to control the volume of the TV. The volume works fine by I can't change the TV imput either from your remote or from the TV one. WTF?
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tony
(@tonysatelle) reported
from
Dublin City, Leinster
@virginmedia is your customer service closed on the weekend?
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gemma mulrooney
(@GemmaGemmasgem) reported
from
Fingal County, Leinster
@virginmedia No currently in work & unable to stay on the line and wait for customer service representative I also sent an email & no response - Thanks
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Seán Montague
(@seanmmontague) reported
from
Fingal County, Leinster
Anyone having Virgin Media broadband problems last 24 hours County Dublin ??
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Seán Montague
(@seanmmontague) reported
from
Dublin City, Leinster
Anybody else in north Dublin have ongoing problems with @virginmedia broadband ?? Been cut off their 20 min help line 4 times in last hour ...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Al Norman
(@captain_anxious) reported
@virginmedia we're in a National lockdown. We're all working from home. It's been three months, and we're still waiting for you to set up our broadband. And you won't even keep us updated. Disgraceful customer service.
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Zoe Oldroyd
(@MissZoeO) reported
@virginmedia massive complaint tomorrow. I rang last month to continue my contract with phone and broadband ONLY. Just got my bill and you have add TV as well we don't bloody use it. I will not be paying for TV. I want a call tomorrow. @Ofcom I want the call listening to
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SugarHoneyIcedRi
(@SomethinAboutRi) reported
@virginmedia @bigladderdrone This is a lie I have no net at all!!! For the past few hours and I go online to be told no network issues
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Daniel Jones
(@DanNathanJones) reported
@hotspur4545 @virginmedia Yeah very much seems that way, understand the current situation but like you get through to someone on Chat, they say we will pass you over to technical support. No reply for 24 hours then someone asks "do you still need help" explain it to them and same again over and over.
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Sam Moore
(@SamMoore94) reported
@virginmedia my TiVo remote seriously needs replacing. Its really shocking. The pause button barely works (I have to press stupidly hard & for ages for it to work) as well as the OK button. The selection changes up/down when pressing OK. The volume buttons don't work either
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Sharpy
(@Sharpy_G) reported
@virginmedia no reply on phone, no reply on chat, no reply by text. All queues and unavailable - so what does this pay increase say ? 🙄 #virginmedia #poorcustomerservice #shocking should I just cancel my direct debit ? Maybe you’d respond that way 🤔
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Arctic_Wu
(@stuartevansdp) reported
@Jaffaaaaa_ @virginmedia @SkyUK It’s so bad, I’m changing mine as well. Price increase in March as well, no thanks.
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M
(@IAm_Hunter_) reported
I’m sure it’s been at least a total of 2-3 weeks worth of days my internet has been down through 2020 wtf @virginmedia
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Laura O'Neill
(@lau_thebarber) reported
@virginmedia I need to cancel my contract with you. This seems be the ONLY outlet. I’ve tried calling, txt, non existent email??? Please get in touch ASAP.
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The Busy Bookshelf
(@BusyBookshelfUK) reported
@virginmedia Intermittent service for the last four days... teaching is all currently online; get it sorted!