Virgin Media Outage Report in Dublin City, Leinster
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dublin City, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin City and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 18: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dublin City, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Internet | ||
Internet | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dublin City, Leinster
Latest outage, problems and issue reports in Dublin City and nearby locations:
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Finto182🇮🇪 (@finto182) reported from Firhouse, Leinster
@virginmedia @VirginMediaIE Seems to be an issue in the area as when I ring the customer service number I get a message saying they are experiencing problems and cannot take calls ……
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David Moore (@davomooregmail1) reported from Dublin City, Leinster
@virginmedia hello anyone ?? Gawd your service is appalling
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Finto182🇮🇪 (@finto182) reported from Firhouse, Leinster
@aperally @virginmedia I have fully restored network now! Was down for 10 hours though !
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anthonykelly (@anthony54608932) reported from Firhouse, Leinster
@pfy2k2 @virginmedia Are you serious so this WiFi is down for the whole night 😩 and I was hoping I could actually watch the season 5 of animal Kingdom
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Adrian Weckler (@adrianweckler) reported from Dublin City, Leinster
Virgin Media Ireland says it doesn’t have a “repair time frame” on a sizeable broadband outage affecting “the Dublin area”. It hopes that the undiagnosed issue will be fixed today as, “given the scale it would be very rare for this to continue for the full day”.
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anthonykelly (@anthony54608932) reported from Firhouse, Leinster
@virginmedia I’m having issues with your WiFi I was gaming on the PS4 and all off a sudden internet connection drops Please tell me your WiFi isn’t down I have to use my iPhone 📱 on its data 4g to actually type this tweet I really hope use fix this ASAP
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Derek Beauchamp (@derekbeau8) reported from Fingal County, Leinster
@virginmedia are you still using @ThreeIreland ‘s lines as your Service around Dublin lately is dreadful, constantly losing calls & 3G service?????🤷🏾🤷🏾
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Mark.G65 (@swords31) reported from Fingal County, Leinster
@VirginMedia_TV what is wrong with the TV signal please? #virginmedia
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Ronan Cahill (@MrChillr) reported from Dublin City, Leinster
@Cormac98683334 @virginmedia Is the service down in Dublin 6?
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A👸 (@AnnLeinsterFan) reported from Dublin City, Leinster
Anyone else’s #virginmedia broadband down?
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Sarah Anne McCarthy (@sarah_mcc93) reported from Dublin City, Leinster
@virginmedia Can you let me know if there is a service outage in Pembroke Road, Ballsbridge? Thanks.
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Finto182🇮🇪 (@finto182) reported from Firhouse, Leinster
@virginmedia I’m attempting to access this site but it does not appear to be working on your network which is quite funny! I’m attempting now on 4G but having problems getting into my account ! Ringing 1908
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Sarah Anne McCarthy (@sarah_mcc93) reported from Dublin City, Leinster
@virginmedia @vmbusinesshelp Hi, if you check Twitter this has been reported by a number of Virgin Media customers in the Ballsbridge area. It it a network issue so it should not matter if its a Corporate or Private account.
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Helen Desbois (@helendesbois) reported from Dún Laoghaire-Rathdown, Leinster
@virginmedia Hey, we need ordered a tv package with you on Tuesday and they said they would be here by Friday to install. Nothing. Not even a mail@or message to say when? Can’t get through to customer care all day yesterday or today? Please help
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anthonykelly (@anthony54608932) reported from Firhouse, Leinster
@virginmedia this is a joke your WiFi is Stil down why can’t you’s actually fix the problem, I can’t even watch television 📺 because I’ve no WiFi connection So I have to use my data on my iPhone 📱 Fix this problem, because I can’t even be gaming on the PS4 either
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Stat Boy Steven 🇳🇱 🇮🇪 (@StatBoy_Steven) reported from Fingal County, Leinster
@VirginMediaIE Maybe help schedule an engineer to install a Virgin Media Outlet. I tried calling to make an appointment but I'm not getting through with the connection dropping every time.
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Mandy Kenny (@mandobanjo) reported from Dublin City, Leinster
@virginmedia need to speak to someone about cancelling maintenance appointment urgently. Keep getting cut off in call centre and website not working
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Sarah Anne McCarthy (@sarah_mcc93) reported from Dublin City, Leinster
@virginmedia Hi, this is a Corporate Account and I do not have log in details. I have tried to call your support centre but your phone lines do not open until 9am. Can you check if there is a service outage reported in Pembroke Road, Ballsbridge, Dublin 4.
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Conor Barry (@conorpbarry) reported from Fingal County, Leinster
@virginmedia Is there a broadband outage in Dublin 15?
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Sarah Anne McCarthy (@sarah_mcc93) reported from Dublin City, Leinster
@F_Silvia95 @virginmedia Hi Sylvia, I spoke to James on the Customer Service Team and he has advised that they are aware of an outage in the area. There is an Engineer on site and an estimated repair time is 12 o'clock. Hopefully it will be sorted sooner 🤞
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Solveiga Pakštaitė (@DesignBySol_) reported from Walthamstow, England
@virginmedia After trying several things, our broadband is still down. Trying to book an engineer since yesterday via phone and chat. No answer. We've had no internet for 2 weeks now. Can you help?
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Simon Flanagan (@Flanagan1Simon) reported from Manchester, England
@virginmedia why send texts to customers saying the problem with your broadband is resolved when it obviously isn’t! Left hand, right hand, you know the rest #overpromisemassivelyunderdeliver
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BigTaze #BLM✊🏿 (@BigTaze) reported from Hackney, England
@Velourpapi It does count lool .. the signal in my area for virgin media is ****!! So got to use that !
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TDF TT (@TDF_TT) reported from Gillingham, England
@virginmedia TV outage ME4?
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Zena Mclean (@ZXena_Mclean) reported from Ealing, England
@virginmedia can someone help me out please? Been through your phone lines and online chat service. Seems no one knows how to change a email address and password. £20 changeover service for something most of us can do on our own in less than 5 mins. Why is this so difficult 😭
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StevenHartleyonline (@StevenPHartley) reported from Royal Tunbridge Wells, England
Just in case anyone is thinking of signing up to @virginmedia before Christmas. Don’t! They are an appalling service company. I know I am with them. But not for much longer.
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knitswithbeer🐝🏳️🌈Stay Home (@Knitswithbeer) reported from Euxton, England
It seems my @virginmedia goes down on a weekly basis at the moment. Usually on my days off...🤬
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carly cella (@CarlyCella) reported from Wandsworth, England
@virginmedia what is going on with your broadband and would help if your phones are answered by someone who can actually help!!!
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Carys Green (@AV_Carys) reported from Reading, England
Feeling a tad disgruntled with @virginmedia I had to go into office today even though got tonsillitis as no broadband at home 😤 been two days now and trying to get hold of virginmedia impossible! Limited TV service I can live with but need broadband to work!
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Dave Taskis (@FatherFantaskis) reported from Romford, England
@virginmedia Your service status page says no broadband issues. We have wired connections to the internet but not a single one our devices that were working fine before you started work, can now make wireless connection to our HUB3 WiFi #primary or #guest networks. What have you done ? @Ofcom