Virgin Media Outage Report in Firhouse, South Dublin, Leinster
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Firhouse, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Firhouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Firhouse, South Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin |
Internet | |
| Dublin |
Internet | |
| Dublin |
Internet | |
| Dublin |
Internet | |
| Dublin |
Internet | |
| Dublin |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Firhouse, Leinster
Latest outage, problems and issue reports in Firhouse and nearby locations:
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gemma mulrooney
(@GemmaGemmasgem) reported
from
Firhouse, Leinster
@virginmedia Customer of virgin media for many years - just signed up for the new Gigabyte WiFi package But as of this evening we have No WiFi - no TV - no land line Cut off all current service before the new equipment arrived Seriously annoyed
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stephenhayden
(@shaydenesq) reported
from
Firhouse, Leinster
@virginmedia very disappointed that there was no coms about loss of eir sport, no rugby on your platform very poor sports coverage overall.
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Karl Hayden
(@Khayden2412) reported
from
Dublin City, Leinster
@VirginMediaIE what is the story with the ridiculously long updating process you have on the TV box? 30+ minutes is a joke! I’ve had it... your service is just appalling. I can’t watch anything now while this process is happening. #VirginMedia #VirginMediaDown #VirginMediaIreland
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3 Leaves
(@3leavesblackroc) reported
from
Dún Laoghaire-Rathdown, Leinster
@LasTapasDeLola @virginmedia In a time like this, every single day is curial for businesses like us. Hope they all rethink their customer service strategy🤞. So easy to open an account but by lord, it takes ages to cancel.
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Seán Montague
(@seanmmontague) reported
from
Dublin City, Leinster
Anybody else in north Dublin have ongoing problems with @virginmedia broadband ?? Been cut off their 20 min help line 4 times in last hour ...
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tony
(@tonysatelle) reported
from
Dublin City, Leinster
@virginmedia is your customer service closed on the weekend?
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Dan Martins
(@DanMartinss) reported
from
Dublin City, Leinster
@virginmedia so, I've set your remote to control the volume of the TV. The volume works fine by I can't change the TV imput either from your remote or from the TV one. WTF?
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Mark Welsh
(@markdwelsh) reported
from
Dún Laoghaire-Rathdown, Leinster
@mickln91 They were on RTE. The Europa League semi finals nor being on terrestrial TV were more of a problem (as an Eir subscriber who had Virgin Media Sports removed from my channel list before Utd got beaten the other night).
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Elaine mc sweeney
(@Emcs26) reported
from
Dublin City, Leinster
Jesus f Christ #virginmedia can you actually get through a week without internet going down
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Raul Ortega Mata
(@RayuTwiter) reported
from
Dublin City, Leinster
@VirginMediaIEPR can you bring also the news about the issues of the customers of virginMedia and the waste of time and money when the system is down and nobody take responsibility??
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Róisín Ní Chéilleachair
(@roisin_k1) reported
from
Firhouse, Leinster
@virginmedia Why am I being charged a Home Phone fee when I don’t have a home phone? I’ve tried to contact VM for weeks now to no avail - poor customer service.
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Seán Montague
(@seanmmontague) reported
from
Dublin City, Leinster
Looking for suggestions on broadband is @eir any joy for this ?? Having too many issues with @virginmedia #FirstWorldProblems #broadband
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MrSoap
(@ffsapone) reported
from
Dublin City, Leinster
Hi @virginmedia my internet connection is not working!!! any support available today!? thanks
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Ciaran Miley
(@CiaranMiley) reported
from
Dún Laoghaire-Rathdown, Leinster
Are virgin media trying to see how little of the Bayern celebrations they can possibly show or something? ******* awful channel man #UCLfinal
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Etain Hobson
(@EtainH) reported
from
Dublin City, Leinster
@virginmedia internet and TV service out in Harold’s Cross since 10am this morning - any explanation for the outage or any idea when service will resume? We received no notice about this, the online check says service is working but it definitely is not
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megan kearney 🦋
(@Meg_Kearneyx) reported
from
Dublin City, Leinster
Does anyone work for virgin media my dads trying to ring the past 20 mins & none of the departments are available but of course the sales department is🙄 no bother trying to sell stuff but no one actually wants to help you, my phone bill was paid 2 days ago & still not back on😡
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MirtaMeYou
(@mirtica_P) reported
from
Dublin City, Leinster
@virginmedia any particular reason why my internet is down for the past 1.5h in Ballsbridge, Dublin?
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keith
(@keith_whiskey) reported
from
Dublin City, Leinster
@virginmedia Is the a problem in Harold’s Cross area. No TV or Internet all day
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Aodhan Kissane
(@aodo79) reported
from
Firhouse, Leinster
@ciara_mongey @virginmedia Same issue here. I messaged @virginmediaie Also spoke to their support on WhatsApp. They said their is an issue in the are with a repair time of 2pm
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CGRF
(@Craig_Grn) reported
from
Firhouse, Leinster
@virginmedia is anyone (customer service) working in Ireland today? I got a new service installed but cannot get through to anyone for follow up issues?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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xg
(@Sailee316) reported
@virginmedia This letter is putting me at risk of a massive GDPR breach so please deal with this urgently and not just put my through to customer services!
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Kevin Boyne
(@kev32b) reported
@virginmedia It maybe but doesn't help the situation with home working and need of broadband thats why I have always stayed with virgin due to the reliability but 2 breakdowns in under 2 months is not good with no tv and Internet is not good
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Andy C #FBPE
(@AndyRFCCharman) reported
@virginmedia you’ve just increased my bill by >30% our broadband is down yet when I ring 150 for help your automated system says you’re busy & just hangs up on me. Absolutely dreadful #poorservice #virginmediadown #Broadband
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Ibam
(@imzyii) reported
@virginmedia Get lost same **** all the time
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JMiragliotta
(@Jmiragliotta89) reported
@ast_carter @virginmedia @skytv May have to in April. Came round to fix a intermittent drop in signal. And left us without any internet all together.
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JMiragliotta
(@Jmiragliotta89) reported
Can’t believe @virginmedia have left our Broadband in a worsened state than what they found and just left without fixing! £110 a month for this customer service!! Had nothing but issues!!
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Andrew Krisman
(@AndrewKrisman) reported
@virginmedia You already gave me this number. I’ve spent the morning trying to connect but have been hung up on. Will your team give me a call back? Virgin media are making it impossible for me to cancel my broadband and charging me for the pleasure. Disgraceful.
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Victoria Elliott
(@ElliottVictoria) reported
@virginmedia hey are you guys ok!? Trying to call your help line and just getting an automated ‘we are busy call back later message’. Have you tried turning it on and off again?
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Andy C #FBPE
(@AndyRFCCharman) reported
@virginmedia your service status checker says no faults & keeps getting me to check my hub yet when I finally get through on 150 recorded message says broadband fault in our area! Sort your act out please. #poorservice #virginmediadown
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RJones
(@RjonesKent) reported
@skytv broadband and their Customer service is diabolical. Avoid them like he plague!! 2 1/2 hours on the phone, Internet still drops in every room, pay Sky boost and they still couldn’t organise a piss up in a brewery! Never should have left @virginmedia don’t join @SkyUK