Virgin Media Outage Report in Firhouse, South Dublin, Leinster
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Firhouse, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Firhouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Firhouse, South Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin, Clondalkin, Celbridge and Leixlip.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin |
Wi-fi | |
| Dublin |
Wi-fi | |
| Dublin |
Total Blackout | |
| Dublin |
Internet | |
| Dublin |
Phone | |
| Dublin |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Firhouse, Leinster
Latest outage, problems and issue reports in Firhouse and nearby locations:
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Finto182🇮🇪
(@finto182) reported
from
Firhouse, Leinster
@virginmedia Direct message here on Twitter from the verified account tweeting me right now! I hope poor Brian does not get in trouble as he was extremely helpful and I thought it was fantastic service dealing with me right away
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3 Leaves
(@3leavesblackroc) reported
from
Dún Laoghaire-Rathdown, Leinster
@LasTapasDeLola @virginmedia In a time like this, every single day is curial for businesses like us. Hope they all rethink their customer service strategy🤞. So easy to open an account but by lord, it takes ages to cancel.
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AKA: Founder of FoTST Ireland
(@MicFarrelly3) reported
from
Dublin City, Leinster
People of earth, never, ever, ever sign with @virginmedia they truly are the dung-beetles of service providers.
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Róisín Ní Chéilleachair
(@roisin_k1) reported
from
Firhouse, Leinster
@virginmedia Why am I being charged a Home Phone fee when I don’t have a home phone? I’ve tried to contact VM for weeks now to no avail - poor customer service.
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Dan Martins
(@DanMartinss) reported
from
Dublin City, Leinster
@virginmedia so, I've set your remote to control the volume of the TV. The volume works fine by I can't change the TV imput either from your remote or from the TV one. WTF?
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gemma mulrooney
(@GemmaGemmasgem) reported
from
Firhouse, Leinster
@virginmedia Customer of virgin media for many years - just signed up for the new Gigabyte WiFi package But as of this evening we have No WiFi - no TV - no land line Cut off all current service before the new equipment arrived Seriously annoyed
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Karl Hayden
(@Khayden2412) reported
from
Dublin City, Leinster
Is anyone else experiencing a 30 minute duration in their @VirginMediaIE box updating itself? Does this happen with Sky’s service? Can anyone recommend another service besides #VirginMedia?
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MirtaMeYou
(@mirtica_P) reported
from
Dublin City, Leinster
@virginmedia any particular reason why my internet is down for the past 1.5h in Ballsbridge, Dublin?
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Stephen McPadden
(@strangelands620) reported
from
Dublin City, Leinster
@virginmedia my father is in a nursing home in Leixlip, no TV for 2 days. No visitors, it’s the only entertainment they have. Please could you prioritise this. Things are bad enough as it is.
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Tony O'Brien
(@wexfordobrien) reported
from
Dún Laoghaire-Rathdown, Leinster
@sarahcareyIRL Was wondering that. No Fox on the Virgin Media service. 🤔
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Raul Ortega Mata
(@RayuTwiter) reported
from
Dublin City, Leinster
@VirginMediaIEPR can you bring also the news about the issues of the customers of virginMedia and the waste of time and money when the system is down and nobody take responsibility??
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Dermot Keenan
(@DermieK) reported
from
Firhouse, Leinster
Nothing amazing…Day 12 with half service from @virginmedia @VirginMediaIE @VirginMediaIEPR #bringOnDisaster #virginmedia
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Mark Appleby
(@_Apples__) reported
from
Dún Laoghaire-Rathdown, Leinster
@virginmedia is there an issue with connection in Dublin 18
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Adrian Weckler
(@adrianweckler) reported
from
Dublin City, Leinster
Virgin Media’s online customer systems are quite bad: unclear, evasive and glitchy. Its Whatsapp customer service is quite good, though — fairly quick and able.
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stephenhayden
(@shaydenesq) reported
from
Firhouse, Leinster
@virginmedia very disappointed that there was no coms about loss of eir sport, no rugby on your platform very poor sports coverage overall.
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JT
(@jtfaster) reported
from
Dublin City, Leinster
@bilgehoor @showsiff @virginmedia Yes that too... Had to turn it off when I got the new router last year. Doesn't work at all!
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Karl Hayden
(@Khayden2412) reported
from
Dublin City, Leinster
@VirginMediaIE what is the story with the ridiculously long updating process you have on the TV box? 30+ minutes is a joke! I’ve had it... your service is just appalling. I can’t watch anything now while this process is happening. #VirginMedia #VirginMediaDown #VirginMediaIreland
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Finto182🇮🇪
(@finto182) reported
from
Firhouse, Leinster
New modem arrived! Installing when I finish work! Hopefully it helps with some of these annoying timeouts I keep getting on my network daily #virginmedia
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tony
(@tonysatelle) reported
from
Dublin City, Leinster
@virginmedia is your customer service closed on the weekend?
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AKA: Founder of FoTST Ireland
(@MicFarrelly3) reported
from
Dublin City, Leinster
People of earth, never, ever, ever sign with @virginmedia they truly are the dung-beetles of service providers. I've had no Internet at home for days, and now after a literal hour on the phone, I'm told a technician will be sent next Tuesday. Utter shite peddlers.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bethan Moore
(@Bethan_Kate) reported
@samatlounge @virginmedia I am so traumatised by the set up process I went through with them that I dont have the strength to cancel. I am trapped for life.
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Michael Shackleton
(@MShacks) reported
@Netflixhelps The problem is very low muffled volume. I’m UK based and tried to view thru both TV via Virgin Media & on my iPad thru WiFi. All other programmes & films are fine.
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Natalie Jayne ward
(@jayne_ward) reported
@virginmedia @EGX Hello im 02 customer does that still class me as a virgin media customer now that you joined forces, it states you can win tickets for egx through virgin media but promoting the 02 priority app does that mean I can get 50%off tickets when I'm an 02 customer but you joined forces.
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Nat K
(@NatK99211236) reported
@virginmedia Still not working… how can I be working from home. I live in Manchester my office is in London!!! Get back to me as a human not robotic voice on the call.
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CelticFan7691
(@CelticFan7691) reported
@virginmedia my broadband isn’t working yet your customer service doesn’t open until 8am???? Followed all your online advice but still nothing
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Sandy
(@Sandyknownas) reported
@virginmedia I was contacting you about a complaint but your process is to ignore and then ignore again!
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📚🍃Mimi Thebo🐾📚
(@MimiThebo) reported
@samatlounge @virginmedia I left them because their minuscule upload times were making online teaching difficult. Asked for help dozens of times. Nobody cared a jot! When I left, they rang me every other day, wanting to know why I’d gone, what they could do to get me back. Went on for WEEKS. smh
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Morgan | professional Idiot
(@Morgladon) reported
Ahem virgin media **** YOU AND YOUR ****** CONNECTIONS
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Sam Missingham
(@samatlounge) reported
@MimiThebo @virginmedia their customer service is APPALLING. After 4 departments I finally got through to the right one and then he asked me who had moved into my new flat and would I recommend they reconnect Virgin!!!
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cos
(@SeeBeeOss) reported
@virginmedia @GoodGriefLouise I’m having the exact same issue. Literally what in the actual **** is the point of this Twitter account if you cannot provide basic support to your customers? How are you still in business?