Virgin Media Outage Report in Firhouse, South Dublin, Leinster
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Firhouse, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Firhouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 13: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Firhouse, South Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin |
Internet | |
| Dublin |
Internet | |
| Dublin |
||
| Dublin |
Wi-fi | |
| Dublin |
Internet | |
| Dublin |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Firhouse, Leinster
Latest outage, problems and issue reports in Firhouse and nearby locations:
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Mandy Kenny
(@mandobanjo) reported
from
Dublin City, Leinster
@virginmedia need to speak to someone about cancelling maintenance appointment urgently. Keep getting cut off in call centre and website not working
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Ross Connolly
(@rossconn96) reported
from
Firhouse, Leinster
@virginmedia Is there a wifi outage in Firhouse? Keeps dropping all morning
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A👸
(@AnnLeinsterFan) reported
from
Dublin City, Leinster
Anyone else’s #virginmedia broadband down?
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terry mc cann
(@terrymccann3) reported
from
Dún Laoghaire-Rathdown, Leinster
@FM104 what is up with the station the past 2 days keeps dropping signal it’s like having broadband with virgin media
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Finto182🇮🇪
(@finto182) reported
from
Firhouse, Leinster
@virginmedia @VirginMediaIE Seems to be an issue in the area as when I ring the customer service number I get a message saying they are experiencing problems and cannot take calls ……
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anthonykelly
(@anthony54608932) reported
from
Firhouse, Leinster
@virginmedia this is a joke your WiFi is Stil down why can’t you’s actually fix the problem, I can’t even watch television 📺 because I’ve no WiFi connection So I have to use my data on my iPhone 📱 Fix this problem, because I can’t even be gaming on the PS4 either
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Sarah Anne McCarthy
(@sarah_mcc93) reported
from
Dublin City, Leinster
@virginmedia Hi, this is a Corporate Account and I do not have log in details. I have tried to call your support centre but your phone lines do not open until 9am. Can you check if there is a service outage reported in Pembroke Road, Ballsbridge, Dublin 4.
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anthonykelly
(@anthony54608932) reported
from
Firhouse, Leinster
@pfy2k2 @virginmedia Are you serious so this WiFi is down for the whole night 😩 and I was hoping I could actually watch the season 5 of animal Kingdom
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Finto182🇮🇪
(@finto182) reported
from
Firhouse, Leinster
@virginmedia I’m attempting to access this site but it does not appear to be working on your network which is quite funny! I’m attempting now on 4G but having problems getting into my account ! Ringing 1908
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David Moore
(@davomooregmail1) reported
from
Dublin City, Leinster
@virginmedia hello anyone ?? Gawd your service is appalling
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Sarah Anne McCarthy
(@sarah_mcc93) reported
from
Dublin City, Leinster
@F_Silvia95 @virginmedia Hi Sylvia, I spoke to James on the Customer Service Team and he has advised that they are aware of an outage in the area. There is an Engineer on site and an estimated repair time is 12 o'clock. Hopefully it will be sorted sooner 🤞
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Helen Desbois
(@helendesbois) reported
from
Dún Laoghaire-Rathdown, Leinster
@virginmedia Hey, we need ordered a tv package with you on Tuesday and they said they would be here by Friday to install. Nothing. Not even a mail@or message to say when? Can’t get through to customer care all day yesterday or today? Please help
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anthonykelly
(@anthony54608932) reported
from
Firhouse, Leinster
@virginmedia I’m having issues with your WiFi I was gaming on the PS4 and all off a sudden internet connection drops Please tell me your WiFi isn’t down I have to use my iPhone 📱 on its data 4g to actually type this tweet I really hope use fix this ASAP
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Sarah Anne McCarthy
(@sarah_mcc93) reported
from
Dublin City, Leinster
@virginmedia @vmbusinesshelp Hi, if you check Twitter this has been reported by a number of Virgin Media customers in the Ballsbridge area. It it a network issue so it should not matter if its a Corporate or Private account.
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Lisa O Brien
(@Lisapish) reported
from
Dublin City, Leinster
So WiFi completely gone in the house and @virginmedia don’t open Sundays for calls .. Surely that can’t be right .. I’m working from home So need help ?
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Paddy Morton
(@paddymorton) reported
from
Dublin City, Leinster
“ Are you having trouble with your service” Thanks for staying with us” @virginmedia Wait time was to be approx 30 mins. 😱😱😱 now on end of landline for I hour
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Ronan Cahill
(@MrChillr) reported
from
Dublin City, Leinster
@Cormac98683334 @virginmedia Is the service down in Dublin 6?
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Finto182🇮🇪
(@finto182) reported
from
Firhouse, Leinster
@aperally @virginmedia I have fully restored network now! Was down for 10 hours though !
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Sarah Anne McCarthy
(@sarah_mcc93) reported
from
Dublin City, Leinster
@virginmedia Can you let me know if there is a service outage in Pembroke Road, Ballsbridge? Thanks.
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Adrian Weckler
(@adrianweckler) reported
from
Dublin City, Leinster
Virgin Media Ireland says it doesn’t have a “repair time frame” on a sizeable broadband outage affecting “the Dublin area”. It hopes that the undiagnosed issue will be fixed today as, “given the scale it would be very rare for this to continue for the full day”.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Littlegeeky
(@Littlegeeky) reported
@virginmedia Im trying to get my mum a sim only contract but the site won’t let us log in. We can’t purchase anything, or even contact you, as we don’t have a customer number (she got her pay as you go sim like 15 years ago) can anyone help us here please 😔
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Maureen aka Mo Smith
(@MoJoZone) reported
@virginmedia @TonyDBusiness I have no service today! Can you advise me of any problems???????
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Lewis
(@LewiSe7en) reported
@virginmedia Spend hours on hold because VM makes so many errors and has the worst customer service known to man? I'm ok. Complaint made to the ombudsman. Ta
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Quidonneuncoup 🌈 🏳️⚧️ 🇪🇺
(@youknowit0609) reported
The only time @virginmedia answer the phone promptly is if you want to cancel or upgrade... they do not seem to be interested in answering when you have a fault.
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Sam
(@SammyanthaM) reported
@virginmedia Are you serious.... I have done everything I can to rectify this fault...everything but speak to a human who can help. Your online system isnt working! How do I get to speak to someone?
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Meditationvacation
(@meditationvac) reported
@virginmedia I’ve done that 3 times already and phoned up probably 30 times trying to find out what is going on. I’m going to cancel my contract (if you can call it that) if they don’t turn up. I’ve been waiting since august....disgusting!
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Ashleigh-Paul
(@the_ape) reported
@kgaffney35 @virginmedia A couple friends have outage too, one think is same region as I am other deffo isn't, so maybe a bigger issue than letting on?
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Michael Marley
(@michaelmarley27) reported
@virginmedia no internet = unexpected day off. Any update on when it will be back. Also best number to cancel services please
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Save Idlib Today
(@SaveSyriaToday) reported
@virginmedia Yeh my contract is coming to an end and i want to keep the same contract for the next 12months and I’ve been told that’s not possible. What a joke...Customer service is rubbish and the agents are not even bothered if anyone leaves virgin media
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Cate
(@cate_g) reported
@virginmedia I’m at my mum’s house and one of your engineers is here as he’s meant to be setting it all up. Putting aside the fact he’s whinged about having to do his job, he’s broken a bit of my mum’s front door. Please advise who we speak to about this #shouldhavestayedwithsky