Virgin Media Outage Report in Firhouse, South Dublin, Leinster
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Firhouse, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Firhouse and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 16: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (26%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Firhouse, South Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin, Blanchardstown and Baldoyle.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin |
Phone | |
| Dublin |
Internet | |
| Dublin |
Internet | |
| Dublin |
Wi-fi | |
| Dublin |
Wi-fi | |
| Dublin |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Firhouse, Leinster
Latest outage, problems and issue reports in Firhouse and nearby locations:
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Jane Sinclair
(@Jana1063) reported
from
Firhouse, Leinster
@virginmedia Truly disgusted. Waited 8 hours with my elderly mother today for an engineer to fix her phone line having been ASSURED they would call between 12-4pm. Gave up at 8pm. Impossible company to try contacting! 🤬
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Dermot Keenan
(@DermieK) reported
from
Firhouse, Leinster
Nothing amazing…Day 12 with half service from @virginmedia @VirginMediaIE @VirginMediaIEPR #bringOnDisaster #virginmedia
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Karl Hayden
(@Khayden2412) reported
from
Dublin City, Leinster
Is anyone else experiencing a 30 minute duration in their @VirginMediaIE box updating itself? Does this happen with Sky’s service? Can anyone recommend another service besides #VirginMedia?
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AKA: Founder of FoTST Ireland
(@MicFarrelly3) reported
from
Dublin City, Leinster
People of earth, never, ever, ever sign with @virginmedia they truly are the dung-beetles of service providers. I've had no Internet at home for days, and now after a literal hour on the phone, I'm told a technician will be sent next Tuesday. Utter shite peddlers.
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Róisín Ní Chéilleachair
(@roisin_k1) reported
from
Firhouse, Leinster
@virginmedia Why am I being charged a Home Phone fee when I don’t have a home phone? I’ve tried to contact VM for weeks now to no avail - poor customer service.
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Dan Martins
(@DanMartinss) reported
from
Dublin City, Leinster
@virginmedia so, I've set your remote to control the volume of the TV. The volume works fine by I can't change the TV imput either from your remote or from the TV one. WTF?
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Tony O'Brien
(@wexfordobrien) reported
from
Dún Laoghaire-Rathdown, Leinster
@sarahcareyIRL Was wondering that. No Fox on the Virgin Media service. 🤔
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Stephen McPadden
(@strangelands620) reported
from
Dublin City, Leinster
@virginmedia my father is in a nursing home in Leixlip, no TV for 2 days. No visitors, it’s the only entertainment they have. Please could you prioritise this. Things are bad enough as it is.
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Finto182🇮🇪
(@finto182) reported
from
Firhouse, Leinster
@virginmedia The network is not 100% for sure.I live in a built up area so I do expect congestion on the lines but I see timeouts when I am live streaming late at night and the congestion should not be an issue then if you get me so not exactly sure what the issue is. Timeouts on cat6 & wifi
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JT
(@jtfaster) reported
from
Dublin City, Leinster
@bilgehoor @showsiff @virginmedia Yes that too... Had to turn it off when I got the new router last year. Doesn't work at all!
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AKA: Founder of FoTST Ireland
(@MicFarrelly3) reported
from
Dublin City, Leinster
People of earth, never, ever, ever sign with @virginmedia they truly are the dung-beetles of service providers.
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Adrian Weckler
(@adrianweckler) reported
from
Dublin City, Leinster
Virgin Media’s online customer systems are quite bad: unclear, evasive and glitchy. Its Whatsapp customer service is quite good, though — fairly quick and able.
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Finto182🇮🇪
(@finto182) reported
from
Firhouse, Leinster
@virginmedia We have and there were improvements made to the network yes. For most people these timeouts wouldn’t even be noticed but my day job is working in IT and we use VPN and each timeout is a disconnect so it’s very noticeable . Same with Microsoft Teams calls “Searching for network “
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Finto182🇮🇪
(@finto182) reported
from
Firhouse, Leinster
@virginmedia Direct message here on Twitter from the verified account tweeting me right now! I hope poor Brian does not get in trouble as he was extremely helpful and I thought it was fantastic service dealing with me right away
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Neal Tully
(@nealupthereds) reported
from
Firhouse, Leinster
Is Ireland playing that bad we have to watch the English and the irish game is deferred viewing on virgin media#IRLBUL
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Finto182🇮🇪
(@finto182) reported
from
Firhouse, Leinster
New modem arrived! Installing when I finish work! Hopefully it helps with some of these annoying timeouts I keep getting on my network daily #virginmedia
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Alex Barrett 🇮🇪
(@albarr1978) reported
from
Dublin City, Leinster
@kildarekopite @VirginMediaIE I tried to get an answer from them but no reply so far terrible service from virgin media we have seen numerous channels taking away this year I think sky will be getting a call soon
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Gustavo de Castro
(@gustavodkastro) reported
from
Dublin City, Leinster
I’m totally disappointed with @VirginMediaIE service! Since yesterday I’m trying to connect to the internet and nothing. With this situation I cannot work from home neither attend my classes from university. I hope this can be sorted ASAP! #virginmedia
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Mark Appleby
(@_Apples__) reported
from
Dún Laoghaire-Rathdown, Leinster
@virginmedia is there an issue with connection in Dublin 18
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tony
(@tonysatelle) reported
from
Dublin City, Leinster
@virginmedia is your customer service closed on the weekend?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Injusa06
(@simondep) reported
@virginmedia My comment was made at 18:00 and you replied back 14 hours later claiming you have a lot of calls. My call was answered but I was put on hold for 30 mins. Awful response from an awful company
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Miss Culleton
(@MissCulleton) reported
@anthonyalan23 @virginmedia Ant, Im with you! Are virgin broadband is terrible too! We have a internet booster and its still a poor connection throughout the house!
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Lee smith
(@LeeSmiffy99) reported
@virginmedia can you please let me know how new customer's get a better deal than someone who has been with you 5 years when there contract is due up? Makes no sense if you want people to stay with your service.
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Injusa06
(@simondep) reported
@virginmedia My comment was made at 18:00 and you replied back 14 hours later claiming you have a lot of calls. My call was answered but I was pit on hold for 30 mins. Awful response from an awful company
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Rich V
(@rvilton123) reported
@virginmedia It says that your engineers are working hard to fix the issue but it's complex and taking longer than expected. No indication of resolution time.
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Matthew Kaye
(@beardedfoodman) reported
@TalkTalk Hi, do you treat your customers as bad as @virginmedia @virginhelp. We are now waiting for over a month to get a connection
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Miss Culleton
(@MissCulleton) reported
@anthonyalan23 @virginmedia Ant, Im with you! Our virgin broadband is terrible too! We have an internet booster and its still a poor connection throughout the house!
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Jane Eccleston
(@jane_ctid) reported
@virginmedia I have had a web chat, I have had a commitment that the charges would not be applied to the bill, the complaint should still be open, I want the £25 crediting back to the account or I will go to the financial ombudsman - I have all the proof I need to show
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Katherine Brookes
(@K_Brookes) reported
@virginmedia hi. Please can you tell me how I go about cancelling my broadband etc with you. Yet again I am having connection issues. It is a daily occurrence and I have reached the end of my tether with it.
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Rainbow
(@RainbowBee7) reported
@virginmedia Is there a problem with mobile network service in Northamptonshire? Struggling to connect to the internet when away from home.