Virgin Media outages and service status in Dublin, Leinster
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Dublin, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 9, 2:16 PM GMT+1.
- Internet (59%)
- Wi-fi (32%)
- TV (8%)
The latest reports from users having issues in Dublin come from postal codes D24 , D08 , D16 , D12 , D15 , D04 , D02 and D07 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dublin, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 9: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin, and Swords.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin
|
Internet | 4 hours ago |
|
Dublin
|
Internet | 4 days ago |
|
Dublin
|
Wi-fi | 5 days ago |
|
Dublin
|
Wi-fi | 6 days ago |
|
Dublin
|
Internet | 6 days ago |
|
Dublin
|
Internet | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dublin, Leinster
Latest outage, problems and issue reports in Dublin and nearby locations:
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terry mc cann (@terrymccann3) reported from Dún Laoghaire-Rathdown, Leinster@FM104 what is up with the station the past 2 days keeps dropping signal it’s like having broadband with virgin media
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MyDreamEscapade 🇳🇬🇮🇪 (@MyDreamEscapade) reported from Dublin City, Leinster@virginmedia internet not working in Dublin 8, what is the problem please?
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Cllr Hazel De Nortúin (@HazelPBP) reported from Dublin City, Leinster@virginmedia I'm being charged for a mobile phone service that I cancelled two years ago. I'm still having trouble reaching someone to fix it.
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Paul Walsh (@IamPaulWalsh) reported from Dublin City, Leinster@virginmedia are great when you can reach them-but they can’t be reached.4 times I’ve been on hold for almost 1hr waiting to ask questions. I now have a new box,but of course-it’s giving me an error reading.Brilliant.After 6pm?Tough luck if you’re a #virginmedia customer.
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Tom (@FennellyTom) reported from Firhouse, Leinster@VirginMedia_TV Goodbye to your crap Virgin MEDIA TV. Now 80% adds and 20% Program content. Maybe just forget about programs and do everyone a favour
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Rosaria Swift (@RosariaSwift) reported from Dún Laoghaire-Rathdown, Leinster@virginmedia Internet service extremely poor today. Any issue reported locally in Dublin 14? #virginmediadown
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anthonykelly (@anthony54608932) reported from Firhouse, Leinster@pfy2k2 @virginmedia Are you serious so this WiFi is down for the whole night 😩 and I was hoping I could actually watch the season 5 of animal Kingdom
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Eddie McGuinness (@eddiemcguinness) reported from Dublin City, Leinster@VirginMediaIE Morning still waiting on service on app tobe sorted? Even though got text saying it was fixed also got over change for additional services I didn't sign up for? #virginmedia your at it still bad service since November 2020 plus while I am going through cancer! Not Happy Customer
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Damien Mullen (@damiengmullen) reported from Dublin City, Leinster@VirginMediaIE why are some channels not available on my #virginmedia TV Box. For some odd reason the #FACupFinal is not available on any of the #virginmedia channels and @BBC1 is one of the channels in which the signal is down.
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Megan Roantree (@MeganRoantree) reported from Dublin City, LeinsterThe fact that there is a weird, outdated weight-loss show on Virgin Media 2 just before #LoveIsland is just wild to me. So many young people are tuning in to watch Love Island and catching even 15 mins of this before hand does so much damage and is also just really out of touch?
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Cosgrove Gaynard Solicitors (@CosgroveGaynard) reported from Dublin City, Leinster@virginmedia can we get an update on issues with the internet in Dublin 4 - 3rd time it is down this week. Hold time of 15mins when we call. Many thanks
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Richard Holdsworth (@RHoldsworth1969) reported from Fingal County, Leinster@SkyIreland unbelievably poor service. New SkyQ upgrade - spent over €2k per year for last 10 years of loyalty, box faulty & best service you can give is engineer out in 6 days. I’ll be off to @virginmedia unless this changes. #CustomerService
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Robert Moloney (@RobertMoloney13) reported from Dún Laoghaire-Rathdown, Leinster@SkyHelpIreland @SkyIreland My skybox is dead and the AI wants me to pay for an engineer. No. I am paying for a service that I am not receiving. So either Sky replaces the box or refunds me for a service I am no longer getting and I can move to my broadband provider virgin media
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Sarah Anne McCarthy (@sarah_mcc93) reported from Dublin City, Leinster@virginmedia Can you let me know if there is a service outage in Pembroke Road, Ballsbridge? Thanks.
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Simon Killeen (@SimonKilleen91) reported from Dublin City, Leinster@virginmedia No problems in the area from what I can see guys. Have done all the trouble shooting etc and have ensured all bills have been paid. Can you please advise? Crucial to have working from home obviously.
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Cllr. Joan Hopkins (@hopkins_joan) reported from Fingal County, LeinsterHas anyone ever successfully contacted @virginmedia customer service?
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Emma Roland (@EmmaRoland3) reported from Firhouse, Leinster@virginmedia I joined you for a €30pm deal. You just sent me a bill for €239 this month. I contacted your customer care team about this 2 weeks ago and it’s still not solved. How dare you... sort it out today. Don’t ever attempt to go near my bank account for an unagreed amount
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Sarah Anne McCarthy (@sarah_mcc93) reported from Dublin City, Leinster@virginmedia Hi, this is a Corporate Account and I do not have log in details. I have tried to call your support centre but your phone lines do not open until 9am. Can you check if there is a service outage reported in Pembroke Road, Ballsbridge, Dublin 4.
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Maura Burke (@BurkeMaura) reported from Dublin City, Leinster@virginmedia Signal on TV totally gone now has been dropping since about 7pm.
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Ross Connolly (@rossconn96) reported from Firhouse, Leinster@virginmedia Is there a wifi outage in Firhouse? Keeps dropping all morning
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jeanette (@missjnyc1) reported@virginmedia Spent an hour and half on the phone with your customer care team. They couldn’t tell me why they hadn’t turned up, no way of contacting them. Have booked another slot for tomorrow, the team wouldn’t even read the number I had just given them 2/3
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julie fountain (@juliefount) reportedWhat an absolute joke @virginmedia are been asking for help for weeks but nothing.
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simon robinson (@lincs1simon) reported@DVDfever When my virginmedia cable gas gone down freeview is my plan b lol
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Chris McGregor (@CmucG) reported@virginmedia So after the DM discussion there is still no resolution to the package I pay for not being fully available. Just being told to be patient! The compensation offered for not getting the full package I'm paying for is insulting. Not a great way to treat new customers.
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FPL Hornet (@fpl_goldenboys) reported@virginmedia Nope. Every day to yesterday it’s been down for a couple of minutes on and off throughout the day
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Melody Lane-Hayman (@ScepturaMelody) reportedThere is never enough space on X for me to write what I need to. I still haven’t forgiven u @virginmedia for axing Thatstv2 and Thatstv3 at least now it’s not even on the menu wasn’t nice when u kept it up on the guide showing me what was on. Those channels r on sky & freeview
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andhea (@andhea101) reported@virginmedia mon 8th June L35 postcode internet , TV , phone all off from approx 4am till 12pm....mon 8th June internet , TV , phone all off 10pm till...ongoing it's now 6am Tue 9th...in a world we're a lot of things require internet...what a crap showing from you
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oɹunɯ‾ǝʞᴉɯ 🏴 🖥 🎸 (@mike_munro) reported@virginmedia How long does it take to actually talk to someone about a faulty TiVo box? Been listening to horrible saxaphone music for 40 minutes.
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Egalitarian Geordie (@EgalGeordie) reported@nftholbein @csljohnkirby @O2 Yea I switched to EE after nearly 20 years with O2. They seem to have taken every awful part of Virgin Media since the merger. Would never trust them again.
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WATCHING THE GAME (@Pass_Move) reported@virginmedia @annasimpson1 What’s the point. You don’t care and never respond.