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Virgin Media outages and service status in Dublin, Leinster

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Dublin, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
  • The most recent signal from this area was received May 6, 9:31 AM GMT+1.
  • 55% Internet (55%)
  • 28% Total Blackout (28%)
  • 7% E-mail (7%)
  • 3% Wi-fi (3%)
  • 3% TV (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Dublin come from postal codes D24 , D12 , D08 , D15 , D07 , D02 , D22 and D6W .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dublin, Leinster

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 6: Problems at Virgin Media

Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dublin, Leinster

The most recent Virgin Media outage reports came from the following cities: Dublin, and Swords.

CityProblem TypeReport Time
Dublin Internet 11 hours ago
Dublin Internet 16 hours ago
Dublin Internet 3 days ago
Dublin Internet 5 days ago
Dublin Internet 5 days ago
Swords Total Blackout 6 days ago

Nearby cities with recent reports

Swords

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dublin, Leinster

Latest outage, problems and issue reports in Dublin and nearby locations:

  • Irenelizabeth19
    Me 🌻 (@Irenelizabeth19) reported from Firhouse, Leinster

    No internet all day and no one to speak to as customer service now closed , no internet yesterday afternoon either, what’s going on?? @ virginmedia. ie

  • meadowgroove
    Muddy Mae Suggins (@meadowgroove) reported from Dublin City, Leinster

    @conor_pope @virginmedia are shockingly bad. I don’t have a standout for good.

  • decko57
    Yeah, No. (@decko57) reported from Dún Laoghaire-Rathdown, Leinster

    @virginmedia What's the craic on getting some help for my TV, its not working properly and nobody is available to take my call.

  • finto182
    Finto182🇮🇪 (@finto182) reported from Firhouse, Leinster

    @BlodAxeMox @ItsRusherr I had a similar issue about 18 months ago and it was actually Virgin Media at fault! Congestion on line and old splitters coming from the box on the street into my apartment! Might be worth a call to the ISP rush! For me it was timeouts on the line causing it .

  • IamPaulWalsh
    Paul Walsh (@IamPaulWalsh) reported from Dublin City, Leinster

    @virginmedia are great when you can reach them-but they can’t be reached.4 times I’ve been on hold for almost 1hr waiting to ask questions. I now have a new box,but of course-it’s giving me an error reading.Brilliant.After 6pm?Tough luck if you’re a #virginmedia customer.

  • FennellyTom
    Tom (@FennellyTom) reported from Firhouse, Leinster

    @VirginMedia_TV Goodbye to your crap Virgin MEDIA TV. Now 80% adds and 20% Program content. Maybe just forget about programs and do everyone a favour

  • murphalan
    Alan Murphy (@murphalan) reported from Dublin City, Leinster

    @VirginMediaIE I have had no communication from virgin media through any channel (post, email, social, phone) about any outage today 11th feb

  • MeganRoantree
    Megan Roantree (@MeganRoantree) reported from Dublin City, Leinster

    The fact that there is a weird, outdated weight-loss show on Virgin Media 2 just before #LoveIsland is just wild to me. So many young people are tuning in to watch Love Island and catching even 15 mins of this before hand does so much damage and is also just really out of touch?

  • ColinKeogh5
    Colin Keogh (@ColinKeogh5) reported from Dún Laoghaire-Rathdown, Leinster

    Is virgin Internet still down in Foxrock are in Dublin. No credit card service in our cafe is killing the business. Anyone ides when it will be back #virginmedia

  • helendesbois
    Helen Desbois (@helendesbois) reported from Dún Laoghaire-Rathdown, Leinster

    @virginmedia Hey, we need ordered a tv package with you on Tuesday and they said they would be here by Friday to install. Nothing. Not even a mail@or message to say when? Can’t get through to customer care all day yesterday or today? Please help

  • HConway2020
    HConway (@HConway2020) reported from Dublin City, Leinster

    @donie At midnight CNN went blank. Apparently Virgin Media, my network, has lost their contract to show CNN. I'll miss you Donie, and all the other presenters and correspondents. Have to consider moving to Sky, but I've resisted that move for years. 🖐🖐🇮🇪

  • jamesmcc2000
    jamesmcc (@jamesmcc2000) reported from Dublin City, Leinster

    @virginmedia now waiting 45mins for support to pick up - you said 20mins! The problem is your service is so awful I can’t do this online. Please let me know if the 20mins is a lie and that you don’t answer at all.

  • RobertMoloney13
    Robert Moloney (@RobertMoloney13) reported from Dún Laoghaire-Rathdown, Leinster

    @SkyHelpIreland @SkyIreland My skybox is dead and the AI wants me to pay for an engineer. No. I am paying for a service that I am not receiving. So either Sky replaces the box or refunds me for a service I am no longer getting and I can move to my broadband provider virgin media

  • PGprintr
    Paul Geoghegan (@PGprintr) reported from Dublin City, Leinster

    @VirginMediaIE - Can you please help my with my virginmedia email. I am unable to manage my email addresses from my myvirgin account settings.

  • BOBMCD1
    BOBBY McDONNELL (@BOBMCD1) reported from Dún Laoghaire-Rathdown, Leinster

    @VirginMediaIE just moved to virgin mobile today .. data works , can receive calls but can nit make calls and your tech service line is close #virginmedia #help

  • kolexinfos
    kolexinfos (@kolexinfos) reported from Dublin City, Leinster

    To setup everything here is a puzzle, they just expect you to know how it works, bad user experience with almost everything @virginmedia I don't know what my username and password is yet I got a link to login, how do I link an account to my usage?

  • sarah_mcc93
    Sarah Anne McCarthy (@sarah_mcc93) reported from Dublin City, Leinster

    @virginmedia Hi, this is a Corporate Account and I do not have log in details. I have tried to call your support centre but your phone lines do not open until 9am. Can you check if there is a service outage reported in Pembroke Road, Ballsbridge, Dublin 4.

  • HazelPBP
    Cllr Hazel De Nortúin (@HazelPBP) reported from Dublin City, Leinster

    @virginmedia why is your customer service so bad? I'm waiting 20 mins on hold!

  • sarah_mcc93
    Sarah Anne McCarthy (@sarah_mcc93) reported from Dublin City, Leinster

    @F_Silvia95 @virginmedia Hi Sylvia, I spoke to James on the Customer Service Team and he has advised that they are aware of an outage in the area. There is an Engineer on site and an estimated repair time is 12 o'clock. Hopefully it will be sorted sooner 🤞

  • IrelandPhoto
    Tomás 🇮🇪🏴‍☠️🇺🇦🇵🇸 (@IrelandPhoto) reported from Firhouse, Leinster

    @virginmedia No service again in Belgard Heights/Alpine Rise Tallaght. Any update. Service checker does not recognise Eircode either!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JimSummersNews
    Jamie Summers (@JimSummersNews) reported

    Hi @virginmedia, cables belonging to VM have been detached and hanging dangerously from my building for several weeks. I’ve been told on four occasions an engineer will come to fix, and nothing has happened. Can you help please?

  • NicolaG01
    Nicola Golding (@NicolaG01) reported

    Day 3 of no internet and almost zero communication from @virginmedia. Got a text on Friday saying issue fixed (clearly not) and nothing since. Went on the service tracker to sign up for updates. Still nothing.

  • christobinsings
    Cristoir Toibin (@christobinsings) reported

    @virginmedia absolute shambles of a service today, missed the football and now no Internet again for the last hour. Happy to send me 4 messages to say you've fixed "the issue" Time to move to another provider.

  • lukee_31590
    luke Burton (@lukee_31590) reported

    @virginmedia Don’t go to Virgin there internet has been **** for weeks I have got in contact with them and they have done nothing what a ******* joke (stay away)🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨🚨

  • DanielRobe94975
    Mr Onion (@DanielRobe94975) reported

    @virginmedia Why can't I login in. In a constant verification loop between the website and my email address.

  • loldiplo
    Diplo (@loldiplo) reported

    @UKDan86 @virginmedia Defending a multi billion pound company who can’t even offer a service you pay for is a new low for you Dan.

  • paddywalsh35
    Paddy 🇮🇪 (@paddywalsh35) reported

    @PGNWTLOI1D hopefully virgin media steal the rights, RTE coverage is just painfully bad now

  • PeteBradders
    Pete Bradbury (@PeteBradders) reported

    @virginmedia @DisneyPlusUK I have been a customer of yours for 25 years and upon the most recent contract renewal, you denied the package I opted for because it was for 'new customers only' and then went on to charge me with a bill for £124! A colossal 34% increase! Loyalty means nothing!

  • CliveR39
    CliveR (@CliveR39) reported

    Are @virginmedia aware of phone and tv recording outage London SE9 ? No landline and no access to recording or playback.

  • AlexisAdamsTTV
    Alexis “Cozy Bear” Lockhart (@AlexisAdamsTTV) reported

    My internet is down again. My modem is making buzzing noises @VirginMediaIE @virginmedia. So sorry, guys. I’ll be away from Twitter and YouTube for a while 🥺🥺🥺