Virgin Media Outage Report in Dublin, Leinster
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The latest reports from users having issues in Dublin come from postal codes D04, D02, D08, D12, D24, D09, D07 and D16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dublin, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin, Clondalkin and Leixlip.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin |
Internet | |
| Dublin |
Internet | |
| Dublin |
Wi-fi | |
| Dublin |
Internet | |
| Dublin |
Internet | |
| Dublin |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dublin, Leinster
Latest outage, problems and issue reports in Dublin and nearby locations:
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MirtaMeYou
(@mirtica_P) reported
from
Dublin City, Leinster
@virginmedia any particular reason why my internet is down for the past 1.5h in Ballsbridge, Dublin?
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gemma mulrooney
(@GemmaGemmasgem) reported
from
Fingal County, Leinster
@virginmedia No currently in work & unable to stay on the line and wait for customer service representative I also sent an email & no response - Thanks
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Dermot Keenan
(@DermieK) reported
from
Fingal County, Leinster
@vmbusiness @VirginMediaIE #VirginTV total waste of time #360box 360box doesn’t exist waited over 10 days then when it arrived I had to wait 6 hours online trying to get resolution which never happened. Total disaster in customer service.
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Neil Dowling
(@jools1671) reported
from
Fingal County, Leinster
Any idea how to cancel virgin media? 3 people trying on phone + online for 4 hours today - no answer. Nothing on website !! @conor_pope @virginmedia
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gemma mulrooney
(@GemmaGemmasgem) reported
from
Firhouse, Leinster
@virginmedia Customer of virgin media for many years - just signed up for the new Gigabyte WiFi package But as of this evening we have No WiFi - no TV - no land line Cut off all current service before the new equipment arrived Seriously annoyed
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Seán Montague
(@seanmmontague) reported
from
Fingal County, Leinster
Anyone having Virgin Media broadband problems last 24 hours County Dublin ??
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Dan Martins
(@DanMartinss) reported
from
Dublin City, Leinster
@virginmedia so, I've set your remote to control the volume of the TV. The volume works fine by I can't change the TV imput either from your remote or from the TV one. WTF?
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Raul Ortega Mata
(@RayuTwiter) reported
from
Dublin City, Leinster
@VirginMediaIEPR can you bring also the news about the issues of the customers of virginMedia and the waste of time and money when the system is down and nobody take responsibility??
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tony
(@tonysatelle) reported
from
Dublin City, Leinster
@virginmedia is your customer service closed on the weekend?
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Stephen McPadden
(@strangelands620) reported
from
Dublin City, Leinster
@virginmedia my father is in a nursing home in Leixlip, no TV for 2 days. No visitors, it’s the only entertainment they have. Please could you prioritise this. Things are bad enough as it is.
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Marty Miller🎙
(@MartyMtweets) reported
from
Fingal County, Leinster
@AndrewHennebry I’m a Virgin customer too. Paying more than you for less speeds. How is that possible @virginmedia ? Vodafone doing 1GB for 40€ for 12 months.. @VirginMediaIEPR
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estimee
(@estimeecodjie) reported
from
Fingal County, Leinster
@EabhaMulholland @virginmedia FIX YOUR ****
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Karl Hayden
(@Khayden2412) reported
from
Dublin City, Leinster
Is anyone else experiencing a 30 minute duration in their @VirginMediaIE box updating itself? Does this happen with Sky’s service? Can anyone recommend another service besides #VirginMedia?
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Karl Hayden
(@Khayden2412) reported
from
Dublin City, Leinster
@VirginMediaIE what is the story with the ridiculously long updating process you have on the TV box? 30+ minutes is a joke! I’ve had it... your service is just appalling. I can’t watch anything now while this process is happening. #VirginMedia #VirginMediaDown #VirginMediaIreland
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Jackie Campbell
(@ChangeProjectPL) reported
from
Fingal County, Leinster
rang 3 weeks ago to cancel tv and it was never cancelled took 9 phone call attempts hanging on for hours To find out after 2 hours queue there was no request on file so agent never processed3 weeks ago. Disgusting service Virgin media
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Adrian Weckler
(@adrianweckler) reported
from
Dublin City, Leinster
Virgin Media’s online customer systems are quite bad: unclear, evasive and glitchy. Its Whatsapp customer service is quite good, though — fairly quick and able.
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3 Leaves
(@3leavesblackroc) reported
from
Dún Laoghaire-Rathdown, Leinster
@LasTapasDeLola @virginmedia In a time like this, every single day is curial for businesses like us. Hope they all rethink their customer service strategy🤞. So easy to open an account but by lord, it takes ages to cancel.
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The Story Queen ie
(@TheStoryQueeni2) reported
from
Fingal County, Leinster
Rang @virginmedia 1908 number to cancel part of my home bundle package because I'm not permitted to use either WhatsApp or email to do so. Was told queue would be 20 mins. I waited 29.16 minutes and had to hang up. Are they trying to bore me into not cancelling? #FFS #SLoDG🤬
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Róisín Ní Chéilleachair
(@roisin_k1) reported
from
Firhouse, Leinster
@virginmedia Why am I being charged a Home Phone fee when I don’t have a home phone? I’ve tried to contact VM for weeks now to no avail - poor customer service.
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Aisling
(@AislingWall_) reported
from
Fingal County, Leinster
@virginmedia @VirginMediaIE raised a complaint on 2nd September and still nothing back!! Brutal customer service!! #broadband #badservice #poorcustomercare
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CFC CHRIS
(@chris_cfc_) reported
@virginmedia What good does complaing last time I had issues it took you 84 days to respond
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Chris Green
(@chrisgreen) reported
Well, @virginmedia you are officially a waste of space. Service has been down for over a week (broadband, phone and TV), can't get any answers from customer service as to when anything is going to be fixed. You appear incapable of delivering the contracted service. CCing @Ofcom
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Right Old Grump
(@Right_Old_Grump) reported
@virginmedia after waiting 7 hours for an advisor to text me, your advisor sorted my problem of moving my DD. It would come out on the first of the month starting July. You took a payment today! It seems my bill wasn’t changed only my payment for my actual phone!
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Chris Green
(@chrisgreen) reported
@virginmedia No, it's not an outage - a council work crew fixing the pavement cut through my drop cable where it goes into the street. You (Virgin Media) know all this from when it reported it over a week ago, but you seem to have no interest in actually fixing it.
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Ben Haslewood
(@hitchhkr) reported
@virginmedia Even if it's unplanned you should have the systems in place to notify people, especially when the current government advice is still to work from home. Broadband is so important these days. When will you realise that and do more to provide a reliable service?
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Simon G
(@Dark_Angel_Arus) reported
@virginmedia @KatherineMcKeen At leash she had it fixed. My 92 year old grandmother has had no phone line for 4 months. She relies on it for her emergency button. She has had a repair booked in at least 7 times. Each time, nobody turns up and the repair is cancelled 1 minute after ist start time. Disgusting!
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CFC CHRIS
(@chris_cfc_) reported
How can @virginmedia be consistently crap it’s soo bad surley @Ofcom need to look into them it’s borderline theft nearly every day I have issues with internet and there is no customer service team
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Michael Pritchard
(@blueghostuk) reported
@virginmedia there is full 5G signal, but I get no data. I cannot browse the web, it always times out.I have tried turning 5G off and resorting to 4G but still nothing.I visit the same location every few weeks and it has been happening for the last few months.This happens outdoors and indoors
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Bruce Whitehouse
(@FreemanOfYork) reported
Moved home ✅ Called @virginmedia in advance of move ✅ Received callback from @virginmedia ❌ Got broadband ❌ Got WiFi calling ❌ Can change addresses online ❌ C’mon Virgin, I really need your help here
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CFC CHRIS
(@chris_cfc_) reported
@virginmedia Yes as normal internet and tv is down