Virgin Media outages and service status in Dublin, Leinster
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Dublin, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 21, 4:09 PM GMT+1.
- Internet (56%)
- Wi-fi (26%)
- Total Blackout (12%)
- TV (3%)
- Phone (3%)
The latest reports from users having issues in Dublin come from postal codes D08 , D24 , D12 , D07 , D16 , D6W , D15 and D02 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dublin, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 22: Problems at Virgin Media
Virgin Media is having issues since 02:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin, and Swords.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin
|
TV | 16 hours ago |
|
Dublin
|
Wi-fi | 18 hours ago |
|
Dublin
|
Wi-fi | 3 days ago |
|
Dublin
|
Internet | 3 days ago |
|
Dublin
|
Internet | 7 days ago |
|
Dublin
|
Wi-fi | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dublin, Leinster
Latest outage, problems and issue reports in Dublin and nearby locations:
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anthonykelly (@anthony54608932) reported from Firhouse, Leinster@pfy2k2 @virginmedia Are you serious so this WiFi is down for the whole night 😩 and I was hoping I could actually watch the season 5 of animal Kingdom
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Finto182🇮🇪 (@finto182) reported from Firhouse, Leinster@virginmedia @VirginMediaIE Seems to be an issue in the area as when I ring the customer service number I get a message saying they are experiencing problems and cannot take calls ……
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G (@gdbailey1973) reported from Fingal County, Leinster@Mick_Finnegan More like fatal attraction crossed with embarrassing bodies! Never never never!! Don’t be giving @virginmedia ideas!
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Lisa O Brien (@Lisapish) reported from Dublin City, LeinsterSo WiFi completely gone in the house and @virginmedia don’t open Sundays for calls .. Surely that can’t be right .. I’m working from home So need help ?
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Katie (@irish_oakley) reported from Fingal County, LeinsterLooks like I’ve to miss yet another college lecture because my wifi is not working. One of my neighbours rang virgin, they said it won’t be back until around 8pm, I need it at 6🙃this is happening far too often @virginmedia, paying 7 grand for a masters I can’t go to class for!
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Stat Boy Steven 🇳🇱 🇮🇪 (@StatBoy_Steven) reported from Fingal County, Leinster@VirginMediaIE Maybe help schedule an engineer to install a Virgin Media Outlet. I tried calling to make an appointment but I'm not getting through with the connection dropping every time.
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Jack Murray (@mediamurray) reported from Dublin City, LeinsterAnyone having problems with Virgin Media Broadband in Dublin?
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Paul Nealon (@paulnealon90) reported from Dún Laoghaire-Rathdown, LeinsterThis time last year I was working a delivery job just to survive and pay my car insurance/mobile bill and basic food shops. Fast forward a year. Now working to brilliant jobs with DIY SOS and Virgin Media, which I never would've got had I quit on Irish Football Fan TV.
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Paddy Morton (@paddymorton) reported from Dublin City, Leinster“ Are you having trouble with your service” Thanks for staying with us” @virginmedia Wait time was to be approx 30 mins. 😱😱😱 now on end of landline for I hour
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Tadhg Kenny (@TadhgKenny1) reported from Fingal County, LeinsterShocking experience @ @virginmedia trying to cancel a technician appointment which was never agreed to in the 1st place.
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Megan Roantree (@MeganRoantree) reported from Dublin City, LeinsterThe fact that there is a weird, outdated weight-loss show on Virgin Media 2 just before #LoveIsland is just wild to me. So many young people are tuning in to watch Love Island and catching even 15 mins of this before hand does so much damage and is also just really out of touch?
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anthonykelly (@anthony54608932) reported from Firhouse, Leinster@virginmedia this is a joke your WiFi is Stil down why can’t you’s actually fix the problem, I can’t even watch television 📺 because I’ve no WiFi connection So I have to use my data on my iPhone 📱 Fix this problem, because I can’t even be gaming on the PS4 either
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megan kearney 🦋 (@Meg_Kearneyx) reported from Dublin City, LeinsterQUICK best phone network to go with for bill pay I’m trying to get away from virgin media pls help
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Finto182🇮🇪 (@finto182) reported from Firhouse, Leinster@virginmedia I’m attempting to access this site but it does not appear to be working on your network which is quite funny! I’m attempting now on 4G but having problems getting into my account ! Ringing 1908
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kolexinfos (@kolexinfos) reported from Dublin City, LeinsterTo setup everything here is a puzzle, they just expect you to know how it works, bad user experience with almost everything @virginmedia I don't know what my username and password is yet I got a link to login, how do I link an account to my usage?
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Tadhg Kenny (@TadhgKenny1) reported from Fingal County, LeinsterShocking experience @virginmedia trying to cancel a technical appointment which was never agreed to in the 1sr place.
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dave anderson 💙 (@56Hz) reported from Dublin City, Leinster@John_B_Stewart @British_Airways Having worked in Support for 25 years, unfortunately I know all of the maths. Outsourcer gives good price, undestaffs, survives QBRs with client. Company saves, customer and call agents are all in hell. See also: NTL/Virgin Media and all iterations thereof.
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David Moore (@davomooregmail1) reported from Dublin City, Leinster@virginmedia hello anyone ?? Gawd your service is appalling
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Maura Burke (@BurkeMaura) reported from Dublin City, Leinster@virginmedia Signal on TV totally gone now has been dropping since about 7pm.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RetroGamerX (@RetroGamer90) reported@Stephencheatley @virginmedia We had the full VM package quite a few years back but always had issues with their tv service. We ended up going with Sky and havent had any problems since then. We kept the broadband with Virgin because we get 1GB for £38 month with Netflix included. Shop around mate 👍
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fabian shallow (@phebes36) reported@virginmedia spoke to your customer service team in regards to my bill. I'm still waiting for my email to say that this month's bill is wrong and to send the correct one. Its been more than 24 hours since I spoke to them.
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Conor Swifty (@ConorSwifty) reported@virginmedia hello Virgin Media had a dodgy phone call from +442045148789 saying it's Virgin/O2 trying to end contracts early for upgrading & wanted details while the lady spoke poor English & kept saying eh 24/7.
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oatcake (@tdog1410) reported@Benleo @virginmedia entered my pensioner mother in law into a new contract because she paid her bill the month after her original contract ended and cause she now moved to BT chasing her for hundreds of pounds for a contract she never entered into
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Mick (@MKE4612) reported@Benleo @virginmedia Make sure you announce which show you'll be showing this on, I would be very interested to watch. There are so many horror stories of people who are vulnerable and getting scammed by these mainstream companies like Virgin. **** them up Ben.
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F Smith (@fsmith82) reported@virginmedia no internet as box is out of date (family member had same issue a few weeks ago) & engineer can’t come until Monday. Why aren’t you contacting customers to upgrade BEFORE we loose a service we pay for???????
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michael jackson (@cane2147) reported@virginmedia will you sort your internet out 5 times I’ve been disconnected in the last hour £164 a month for this repeated internet and tv issue is unacceptable
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David (@blueboy2710) reported@mark_wootten Try Virgin Media, just as bad if not worse
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Gary T (@Gaztaz1) reported@Benleo @virginmedia Had similar issues myself
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KrYpt (@KrYpt923317) reported@Benleo Disgusting customer service. I’ve had many issues with then. Financial Ombudsman Service have always helped, but now they’ve changed regulators, who are almost as bad as VM. Virgin Media just hiding behind a great product.