Virgin Media outages and service status in Dublin, Leinster
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Dublin, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 18, 5:40 PM GMT+1.
- Internet (63%)
- Wi-fi (29%)
- TV (9%)
The latest reports from users having issues in Dublin come from postal codes D08 , D02 , D24 , D10 , D16 , D12 , D15 and D07 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dublin, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 18: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin
|
TV | 4 hours ago |
|
Dublin
|
Wi-fi | 5 hours ago |
|
Dublin
|
Internet | 5 days ago |
|
Dublin
|
Wi-fi | 6 days ago |
|
Dublin
|
Internet | 6 days ago |
|
Dublin
|
Internet | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dublin, Leinster
Latest outage, problems and issue reports in Dublin and nearby locations:
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dave anderson 💙 (@56Hz) reported from Dublin City, Leinster@John_B_Stewart @British_Airways Having worked in Support for 25 years, unfortunately I know all of the maths. Outsourcer gives good price, undestaffs, survives QBRs with client. Company saves, customer and call agents are all in hell. See also: NTL/Virgin Media and all iterations thereof.
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Tadhg Kenny (@TadhgKenny1) reported from Fingal County, LeinsterShocking experience @ @virginmedia trying to cancel a technician appointment which was never agreed to in the 1st place.
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James Kavanagh (@JamesKavanagh_) reported from Dublin City, LeinsterAlso hi RTE or Virgin Media - please send down crews to cover it. I want back to back *** interviews telling us what they bought etc.
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MyDreamEscapade 🇳🇬🇮🇪 (@MyDreamEscapade) reported from Dublin City, Leinster@virginmedia internet not working in Dublin 8, what is the problem please?
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Marcas (@IsMiseMarcas) reported from Dublin City, Leinster@OConnorOisin Bad news sells. Positive news doesn’t. RTE is almost as bad as Virgin Media when it comes to putting scary stuff in titles, and burying fact.
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Stat Boy Steven 🇳🇱 🇮🇪 (@StatBoy_Steven) reported from Fingal County, Leinster@VirginMediaIE Maybe help schedule an engineer to install a Virgin Media Outlet. I tried calling to make an appointment but I'm not getting through with the connection dropping every time.
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Robert Moloney (@RobertMoloney13) reported from Dún Laoghaire-Rathdown, Leinster@SkyHelpIreland @SkyIreland My skybox is dead and the AI wants me to pay for an engineer. No. I am paying for a service that I am not receiving. So either Sky replaces the box or refunds me for a service I am no longer getting and I can move to my broadband provider virgin media
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Paul Geoghegan (@PGprintr) reported from Dublin City, Leinster@VirginMediaIE - Can you please help my with my virginmedia email. I am unable to manage my email addresses from my myvirgin account settings.
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Derek Beauchamp (@derekbeau8) reported from Fingal County, Leinster@virginmedia are you still using @ThreeIreland ‘s lines as your Service around Dublin lately is dreadful, constantly losing calls & 3G service?????🤷🏾🤷🏾
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Declan McAnallen (@DeclanMcAnallen) reported from Dublin City, Leinster@VirginMediaIE hi, tv and broadband outage in my entire area for virgin media (dublin 9 / griffith avenue area). Can someone please let me know when this will be resolved?
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♛ Hot Chicken Wings ♛ (@itsChaJel) reported from Dublin City, Leinster@virginmedia hey is there a problem with connection in Smithfield area? We are disconnected since yesterday afternoon! We’ve tried rebooting and all that jazz and still no luck. Making it so hard to be working from home.
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Greed free World (@AidanMaxx) reported from Fingal County, Leinster@virginmedia been trying to watch the rugby on the Player app. Is it just me or is this the worst player app around. Keeps breaking down and takes forever to get get going again.
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Alan Murphy (@murphalan) reported from Dublin City, Leinster@VirginMediaIE I have had no communication from virgin media through any channel (post, email, social, phone) about any outage today 11th feb
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Lisa O Brien (@Lisapish) reported from Dublin City, LeinsterSo WiFi completely gone in the house and @virginmedia don’t open Sundays for calls .. Surely that can’t be right .. I’m working from home So need help ?
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BOBBY McDONNELL (@BOBMCD1) reported from Dún Laoghaire-Rathdown, Leinster@VirginMediaIE moved to virgin Mobike today , can’t make calls but can get calls and data works . Can’t contact customer service as they are closed ?! Not a great start .. help #virginmedia #virginmobile #help
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Gerry O Brien (@Gerryob105) reported from Dublin City, Leinster@VirginMediaIE has anyone else noticed that virgin media have taken most FM radio stations off their network.. They recently did upgrade works in Dublin 3 and virtually all the stations are gone. I’ve held on the phone for far too long waiting for someone to answer.
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Me 🌻 (@Irenelizabeth19) reported from Firhouse, LeinsterNo internet all day and no one to speak to as customer service now closed , no internet yesterday afternoon either, what’s going on?? @ virginmedia. ie
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anthonykelly (@anthony54608932) reported from Firhouse, Leinster@virginmedia I’m having issues with your WiFi I was gaming on the PS4 and all off a sudden internet connection drops Please tell me your WiFi isn’t down I have to use my iPhone 📱 on its data 4g to actually type this tweet I really hope use fix this ASAP
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Joan Connolly (@jessiedublin) reported from Dublin City, Leinster@virginmedia Crap WiFi for last few weeks with calls dropping, poor audio, get replacement modem which I installed after calls finished today and set it up-CONNECTION PROBLEM & of course tech support only until 6pm! Tried FAQs - STILL NOT WORKING!!
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Derek Lennon (@lennon_derek) reported from Firhouse, LeinsterBeen on hold for 22 min so far with virgin media customer service is horrendous @VirginMediaIE I know we’re all at home no excuse for bad service though
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel (@daniel18921892) reported@Simon_Whale @virginmedia Confused because they have literally stated they sent you a return pack? I’ve been with them for years and have never had an issue with them. Suppose it’s beucase I’m not a **** like you clearly are
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Ben Grant (@MrBenGrant) reported@virginmedia we are so done with you when our contract ends, barely a month goes by with outages and reliability issues! £73 a month you would expect top speeds and super reliability. Sadly not.
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Matthew Smith (@Matthew79421198) reported@Simon_Whale @virginmedia Worst customer service in the world aside from @British_Airways
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Jodie Sinyor (@Jodie20) reported@virginmedia another let down. Waiting 5 hours for an engineer only to be told he’s rescheduled. I’ve taken a half day off work. Dreadful customer service.
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Dave or David (@Borgbunny) reported@virginmedia could you give us more information as to why the predicted time of resolution for fixing the service outage in Kent is 8pm tonight? Does it take that long to really reboot everything?
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the view of stu (@stuarttownsend8) reported@Simon_Whale @virginmedia Even when you send it back in the packaging they provide, they don’t acknowledge receipt of it and just charge you anyway, takes a month to get your money back after they finally admit they had it for weeks, just like you said. Terrible company
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Robin (@Blinkfan180) reported@Simon_Whale @virginmedia Terrible service. Internet would regularly drop at least once a day. Been on gigaclear and Internet has gone down twice in 10 months. Speeds comparable too. Also use sky stream. All good too.
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Anon frog poster (@WebBuildingFrog) reported@Simon_Coates @Simon_Whale @virginmedia I have the same. Only issue I've had with it is the cable was short by 1m so I had to order a longer one (third party much cheaper) Installed it all myself, whole village is impressed.
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A.Brown (@_DundeePerfect_) reported@virginmedia Where did you read that I had an issue?
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chris speller (@chris_speller) reported@Simon_Whale @virginmedia @richardbranson Never had a problem with them, they sent me the packaging when I left to send it back and it was free postage so hardly difficult , terms and conditions does state to send it back so if you choose not to then that’s your lookout ..