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Virgin Media outages and service status in Dublin, Leinster

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 5 outage signals in the last 24 hours around Dublin, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 10, 11:53 AM GMT+1.
  • 66% Internet (66%)
  • 28% Wi-fi (28%)
  • 6% TV (6%)

The latest reports from users having issues in Dublin come from postal codes D12 , D08 , D02 , D15 , D10 , D16 , D24 and A94 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dublin, Leinster

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 10: Problems at Virgin Media

Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dublin, Leinster

The most recent Virgin Media outage reports came from the following cities: Dublin.

CityProblem TypeReport Time
Dublin Internet 21 minutes ago
Dublin Wi-fi 29 minutes ago
Dublin Internet 14 hours ago
Dublin Internet 16 hours ago
Dublin Wi-fi 22 hours ago
Dublin TV 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dublin, Leinster

Latest outage, problems and issue reports in Dublin and nearby locations:

  • rossconn96
    Ross Connolly (@rossconn96) reported from Firhouse, Leinster

    @virginmedia Is there a wifi outage in Firhouse? Keeps dropping all morning

  • eddiemcguinness
    Eddie McGuinness (@eddiemcguinness) reported from Dublin City, Leinster

    @VirginMediaIE Morning still waiting on service on app tobe sorted? Even though got text saying it was fixed also got over change for additional services I didn't sign up for? #virginmedia your at it still bad service since November 2020 plus while I am going through cancer! Not Happy Customer

  • UinsionnMac
    Uinsionn (@UinsionnMac) reported from Firhouse, Leinster

    Virgin Media really got it right with the movie choice this evening. Bad Santa 2.

  • damiengmullen
    Damien Mullen (@damiengmullen) reported from Dublin City, Leinster

    @VirginMediaIE why are some channels not available on my #virginmedia TV Box. For some odd reason the #FACupFinal is not available on any of the #virginmedia channels and @BBC1 is one of the channels in which the signal is down.

  • JonathanMoran10
    Dr Jonathan Moran (@JonathanMoran10) reported from Dublin City, Leinster

    @NightlineIRL I’ve been waiting two weeks for a WiFi box from @virginmedia! I have called numerous times and my package has consistently failed to be delivered. Terrible service!

  • mandobanjo
    Mandy Kenny (@mandobanjo) reported from Dublin City, Leinster

    @virginmedia need to speak to someone about cancelling maintenance appointment urgently. Keep getting cut off in call centre and website not working

  • KingCurly
    KingCurly (@KingCurly) reported from Dublin City, Leinster

    @virginmedia if you are going to buy the rights to an international sporting tournament, at least have you online player be able to stream a decent quality. What is this? 480p? 720p?You're a god damn Internet service provider! This stream looks like Minecraft graphics! #6nations

  • _davidconnolly
    david connolly (@_davidconnolly) reported from Dublin City, Leinster

    @marmulades oh it's very tenuous if I'm honest. mostly about keeping the ipv6 of virgin media in ds-lite ipv6 w/o breaking PlayStation Network by subbing in some nice ipv4 connectivity from digiweb. pings / routes in inex are much better for digiweb so I wfh with it too

  • KieranKelly1988
    Kieran Kelly (@KieranKelly1988) reported from Dublin City, Leinster

    @Andrewkdublin @SkySports Seems to be a Virgin Media issue, Sky customers can watch it no bother.

  • jon_weir
    Wonder Weir 84 (@jon_weir) reported from Fingal County, Leinster

    @weyland76 @ComedyCentralUK @virginmedia Yikes! That's not good. They should fix it!

  • john003
    John003 (@john003) reported from Fingal County, Leinster

    @MarkPaulTimes Problem is RTE Newstalk and Virgin Media see ISAG as presenting the settled science...Don't question the assertion they repeat..."If last July we had implemented zero covid.. would need no lockdown for last 6 months"...Media see anyone against them as some sort of covid deniers

  • john003
    John003 (@john003) reported from Fingal County, Leinster

    @griptmedia @john_mcguirk From RTE point of view cheap price...Means they never have to have John McGuirk on again for fear of libel....Newstalk and Virgin media can use the same excuse....

  • sarah_mcc93
    Sarah Anne McCarthy (@sarah_mcc93) reported from Dublin City, Leinster

    @F_Silvia95 @virginmedia Hi Sylvia, I spoke to James on the Customer Service Team and he has advised that they are aware of an outage in the area. There is an Engineer on site and an estimated repair time is 12 o'clock. Hopefully it will be sorted sooner 🤞

  • illuminat8
    Jennifer Hedderman (@illuminat8) reported from Dublin City, Leinster

    @virginmedia is there an outage in Dublin 8 - no Tv Chanel’s working on horizon box except radio stations. No broadband

  • finto182
    Finto182🇮🇪 (@finto182) reported from Firhouse, Leinster

    @virginmedia @VirginMediaIE Seems to be an issue in the area as when I ring the customer service number I get a message saying they are experiencing problems and cannot take calls ……

  • davomooregmail1
    David Moore (@davomooregmail1) reported from Dublin City, Leinster

    @virginmedia hello anyone ?? Gawd your service is appalling

  • derekbeau8
    Derek Beauchamp (@derekbeau8) reported from Fingal County, Leinster

    @virginmedia are you still using @ThreeIreland ‘s lines as your Service around Dublin lately is dreadful, constantly losing calls & 3G service?????🤷🏾🤷🏾

  • ShivsterShiv
    Shivvy (@ShivsterShiv) reported from Dublin City, Leinster

    Anyone else's Internet (virgin media) down?

  • RobertMoloney13
    Robert Moloney (@RobertMoloney13) reported from Dún Laoghaire-Rathdown, Leinster

    @SkyHelpIreland @SkyIreland My skybox is dead and the AI wants me to pay for an engineer. No. I am paying for a service that I am not receiving. So either Sky replaces the box or refunds me for a service I am no longer getting and I can move to my broadband provider virgin media

  • 1943ie
    DamienBroderick (@1943ie) reported from Firhouse, Leinster

    Dear people of the UK.. count yourselves lucky you don’t have to listen to the clueless “pundits” on virgin media ireland. People that NEVER played at the top of the game making comments like. “De Gea should have dived quicker” And “Pogba was doing the YMCA”

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • charldimond
    Charlotte Dimond (@charldimond) reported

    @virginmedia Hub box is stuck on a reboot cycle with ‘welcome’ ‘please wait’ and virgin media logo screen. Nothing is happening. I’ve rebooted several times for the past hour. Please can you advise? I cannot get through to the customer service via the phone.

  • GetItQuietly
    Andy (@GetItQuietly) reported

    After anointing Virgin Media as the king of bad suppliers, Switch2 are giving it a good go.

  • BarryStevens75
    Barry Stevens (@BarryStevens75) reported

    @virginmedia @virginmedia message sent midday today and no response not the best customer care

  • JagsArthurson
    Jags Arthurson (@JagsArthurson) reported

    When @virginmedia tells you to update your Tivo Box to the latest version, DON'T DO IT! It is truly RUBBISH There is not one single thing about it that is not WORSE than the previous version. So bad that I will be leaving Virgin as soon as I can

  • iadnan9
    Addy (@iadnan9) reported

    @virginmedia Virgin Media fined £28m over 'deliberately dropping calls' and putting people on hold 'for no reason' Customers trying to cancel or switch were routinely put through the wringer by Virgin's customer service agents, an investigation by the regulator has found.

  • fayfreddie10
    faye (@fayfreddie10) reported

    @virginmedia You're not i get fobbed off all the time. I was talked around into taking out a new contract on the promise that VM would solve the issues or give us the right to leave without charges.. a year in and nothing good has come of it.. even the phone line is unusable.

  • MY21_Oracle
    Mehrdad Yousefi (@MY21_Oracle) reported

    Ofcom has fined Virgin Media O2 £28mn for repeatedly preventing customers from cancelling contracts, after it found that the UK telecoms group had likely mishandled millions of customer calls.

  • winningearly
    Victor (@winningearly) reported

    Virgin Media O2 has acknowledged that its customer service fell below expected standards during the period investigated. The company says it has since made significant improvements to its cancellation processes, customer service operations and staff training.

  • CBTwizard
    Shelton (@CBTwizard) reported

    Good @Ofcom 28 million fined to the parasites that are Virgin Media. Good. I have been victim to this horrible pass on pass on (6+ hours on the phone) department to department and back to start again, as well as a 2 year new contract without my consent (early termination £500 being chased for, after 2000+ disconnections in a month, email proof, text proof, delayed line fixes) list goes on. Parasites, charging elderly people £70+ for like 100mb Maybe @MartinSLewis applied some well deserved pressure. If I'm not mistaken @dshensmith had issues too.

  • dollDCFC
    Dermot O'Leary (@dollDCFC) reported

    @virginmedia @siemaiqbal The only tweets we ever see here about Virgin are those complaining when their service has been interrupted, which is understandable.I wonder though what % of Virgin customers it represents? From personal experience my service has been out a very few times over 20+ years.