Virgin Media Outage Report in Dublin, Leinster
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dublin come from postal codes D12 , D07 , D04 , D24 , D15 , D08 , D16 and D10 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Dublin, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 2: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin
|
Total Blackout | 1 day ago |
|
Dublin
|
1 day ago | |
|
Dublin
|
Internet | 2 days ago |
|
Dublin
|
Total Blackout | 3 days ago |
|
Dublin
|
Total Blackout | 4 days ago |
|
Dublin
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dublin, Leinster
Latest outage, problems and issue reports in Dublin and nearby locations:
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Finto182🇮🇪 (@finto182) reported from Firhouse, Leinster@virginmedia The network is not 100% for sure.I live in a built up area so I do expect congestion on the lines but I see timeouts when I am live streaming late at night and the congestion should not be an issue then if you get me so not exactly sure what the issue is. Timeouts on cat6 & wifi
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Katie (@irish_oakley) reported from Fingal County, LeinsterLooks like I’ve to miss yet another college lecture because my wifi is not working. One of my neighbours rang virgin, they said it won’t be back until around 8pm, I need it at 6🙃this is happening far too often @virginmedia, paying 7 grand for a masters I can’t go to class for!
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Dr Jonathan Moran (@JonathanMoran10) reported from Dublin City, Leinster@NightlineIRL I’ve been waiting two weeks for a WiFi box from @virginmedia! I have called numerous times and my package has consistently failed to be delivered. Terrible service!
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BOBBY McDONNELL (@BOBMCD1) reported from Dún Laoghaire-Rathdown, Leinster@VirginMediaIE moved to virgin Mobike today , can’t make calls but can get calls and data works . Can’t contact customer service as they are closed ?! Not a great start .. help #virginmedia #virginmobile #help
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Kieran Kelly (@KieranKelly1988) reported from Dublin City, Leinster@Andrewkdublin @SkySports Seems to be a Virgin Media issue, Sky customers can watch it no bother.
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Simon Killeen (@SimonKilleen91) reported from Dublin City, Leinster@virginmedia No problems in the area from what I can see guys. Have done all the trouble shooting etc and have ensured all bills have been paid. Can you please advise? Crucial to have working from home obviously.
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Alex Barrett 🇮🇪 (@albarr1978) reported from Dublin City, Leinster@kildarekopite @VirginMediaIE I tried to get an answer from them but no reply so far terrible service from virgin media we have seen numerous channels taking away this year I think sky will be getting a call soon
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Derek Lennon (@lennon_derek) reported from Firhouse, LeinsterBeen on hold for 22 min so far with virgin media customer service is horrendous @VirginMediaIE I know we’re all at home no excuse for bad service though
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Simon Killeen (@SimonKilleen91) reported from Dublin City, Leinster@virginmedia is your network down? Haven’t had any issues in a while, but this morning none of us can get on? Seem to be connecting to the modem fine, but no network for us. Can you please advise if there are any network issues or if it’s just our connection? Thanks
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Jane Sinclair (@Jana1063) reported from Firhouse, Leinster@virginmedia Truly disgusted. Waited 8 hours with my elderly mother today for an engineer to fix her phone line having been ASSURED they would call between 12-4pm. Gave up at 8pm. Impossible company to try contacting! 🤬
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Wonder Weir 84 (@jon_weir) reported from Fingal County, Leinster@weyland76 @ComedyCentralUK @virginmedia Yikes! That's not good. They should fix it!
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BOBBY McDONNELL (@BOBMCD1) reported from Dún Laoghaire-Rathdown, Leinster@VirginMediaIE just moved to virgin mobile today .. data works , can receive calls but can nit make calls and your tech service line is close #virginmedia #help
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Aisling Purcell (@AisPurcell) reported from Dún Laoghaire-Rathdown, Leinster@virginmedia is connection down in Blackrock area ? When will it be back up and running ?
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Eddie McGuinness (@eddiemcguinness) reported from Dublin City, Leinster@VirginMediaIE Morning still waiting on service on app tobe sorted? Even though got text saying it was fixed also got over change for additional services I didn't sign up for? #virginmedia your at it still bad service since November 2020 plus while I am going through cancer! Not Happy Customer
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Gustavo de Castro (@gustavodkastro) reported from Dublin City, LeinsterI’m totally disappointed with @VirginMediaIE service! Since yesterday I’m trying to connect to the internet and nothing. With this situation I cannot work from home neither attend my classes from university. I hope this can be sorted ASAP! #virginmedia
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Rosaria Swift (@RosariaSwift) reported from Dún Laoghaire-Rathdown, Leinster@virginmedia Internet service extremely poor today. Any issue reported locally in Dublin 14? #virginmediadown
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Finto182🇮🇪 (@finto182) reported from Firhouse, Leinster@virginmedia We have and there were improvements made to the network yes. For most people these timeouts wouldn’t even be noticed but my day job is working in IT and we use VPN and each timeout is a disconnect so it’s very noticeable . Same with Microsoft Teams calls “Searching for network “
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G (@gdbailey1973) reported from Fingal County, Leinster@Mick_Finnegan More like fatal attraction crossed with embarrassing bodies! Never never never!! Don’t be giving @virginmedia ideas!
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Neal Tully (@nealupthereds) reported from Firhouse, LeinsterIs Ireland playing that bad we have to watch the English and the irish game is deferred viewing on virgin media#IRLBUL
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megan kearney 🦋 (@Meg_Kearneyx) reported from Dublin City, LeinsterQUICK best phone network to go with for bill pay I’m trying to get away from virgin media pls help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Amber (@apwriter_witch) reported@virginmedia Tried that. There is nothing notable. Can you help?
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Rob Morris (@lemonfreshrob) reported@virginmedia There are known faults. I'm an old hand at this given how often your service goes down. You're slightly missing the point, though: it's not whether it's been reported, it's how shoddy the connection is and how often it goes down. And that never seems to get fixed!
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nick (@mumofboys72) reported@virginmedia Would be nice if someone rang to help me your bots dont sort anything out. Since ive been with you ive had conection problems and problems logging in yet nothing is solved by the bots or when i call. Over 4 hrs with no intrnet last night so resorted to phone data
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Dave Taylor (@Davet66) reported@CityFibre thanks for leafleting to say work was commencing, lucky I'm not working nights!!.. Next, how long before you fix where install crew have cut through @virginmedia cables?....
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Mrs Kirkwood (@beluski) reported@virginmedia your customer service is shocking. Contacted the complaints team and made a complaint regarding 1572 voicemail and asked to have it removed. It was - but has mysteriously reappeared! Being passed from bot to bot on your chat. Need this fixed now!
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Alison (@toothfairyx1) reported@virginmedia pls can some one call me about my terrible internet connection I pay for
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Howard (@Howard16932842) reported@virginmedia your 2.4ghz network isn't working, any ideas when it'll be fixed since, ya know, I'm paying an embarrassing amount of money for a pathetic service! 🙄
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Helen Ensom (@HelenBob89) reported@virginmedia Not ideal?! Not ideal is planning a BBQ and then it rains. @virginmedia consistently failing to provide an internet and TV service to a whole area when they are an internet and TV provider is a 100% massive ******* failure
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John Truesdale (@JohnTru90613516) reported@virginmedia @1980bumper @fergi1972 Hi, I’ve checked & been on calls with the guys who have been very unhelpful Clearly not an isolated incident
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Simon Prior (@prior_simon) reported@Mahelx @virginmedia Openreach is regulated, which opens up that network to other providers such as Vodafone, talktalk and sky I believe. Am sure there is a better way, but not sure nationalisation is right.