Virgin Media outages and service status in Dublin, Leinster
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 2 outage signals in the last 24 hours around Dublin, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 19, 12:05 AM GMT+1.
- Internet (57%)
- Wi-fi (23%)
- Total Blackout (17%)
- Phone (3%)
The latest reports from users having issues in Dublin come from postal codes D08 , D24 , D12 , D07 , D15 , D16 , D02 and D6W .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dublin, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Virgin Media
Virgin Media is having issues since 11:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin, and Swords.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 5 hours ago |
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Internet | 5 hours ago |
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Internet | 3 days ago |
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Wi-fi | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dublin, Leinster
Latest outage, problems and issue reports in Dublin and nearby locations:
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Tadhg Kenny (@TadhgKenny1) reported from Fingal County, Leinster@virginmedia Shocking experience @VirginMediaIE . Despite spending 5 hours on the phone cancelling my technician appointment and thinking the issue was resolved I get a message to say he’s arriving tomorrow. Where do I go from here?
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Colin Keogh (@ColinKeogh5) reported from Dún Laoghaire-Rathdown, LeinsterIs virgin Internet still down in Foxrock are in Dublin. No credit card service in our cafe is killing the business. Anyone ides when it will be back #virginmedia
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Stat Boy Steven 🇳🇱 🇮🇪 (@StatBoy_Steven) reported from Fingal County, Leinster@VirginMediaIE Maybe help schedule an engineer to install a Virgin Media Outlet. I tried calling to make an appointment but I'm not getting through with the connection dropping every time.
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anthonykelly (@anthony54608932) reported from Firhouse, Leinster@virginmedia I’m having issues with your WiFi I was gaming on the PS4 and all off a sudden internet connection drops Please tell me your WiFi isn’t down I have to use my iPhone 📱 on its data 4g to actually type this tweet I really hope use fix this ASAP
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MyDreamEscapade 🇳🇬🇮🇪 (@MyDreamEscapade) reported from Dublin City, Leinster@virginmedia internet not working in Dublin 8, what is the problem please?
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Uinsionn (@UinsionnMac) reported from Firhouse, LeinsterVirgin Media really got it right with the movie choice this evening. Bad Santa 2.
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Ronan Cahill (@MrChillr) reported from Dublin City, Leinster@Cormac98683334 @virginmedia Is the service down in Dublin 6?
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dave anderson 💙 (@56Hz) reported from Dublin City, Leinster@John_B_Stewart @British_Airways Having worked in Support for 25 years, unfortunately I know all of the maths. Outsourcer gives good price, undestaffs, survives QBRs with client. Company saves, customer and call agents are all in hell. See also: NTL/Virgin Media and all iterations thereof.
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Theo Goyvaerts (@Theobane) reported from Dublin City, LeinsterAnyone else having issues with Virgin Media internet being down? Bit of a pain trying to work off a hotspot currently.
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Muddy Mae Suggins (@meadowgroove) reported from Dublin City, Leinster@conor_pope @virginmedia are shockingly bad. I don’t have a standout for good.
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Sarah Anne McCarthy (@sarah_mcc93) reported from Dublin City, Leinster@virginmedia Hi, this is a Corporate Account and I do not have log in details. I have tried to call your support centre but your phone lines do not open until 9am. Can you check if there is a service outage reported in Pembroke Road, Ballsbridge, Dublin 4.
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John003 (@john003) reported from Fingal County, Leinster@MarkPaulTimes Problem is RTE Newstalk and Virgin Media see ISAG as presenting the settled science...Don't question the assertion they repeat..."If last July we had implemented zero covid.. would need no lockdown for last 6 months"...Media see anyone against them as some sort of covid deniers
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Peter Galligan (@PeterGa75452144) reported from Dublin City, Leinster@VirginMediaIE I'm trying to login into Virgin Media account
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Dr Jonathan Moran (@JonathanMoran10) reported from Dublin City, Leinster@NightlineIRL I’ve been waiting two weeks for a WiFi box from @virginmedia! I have called numerous times and my package has consistently failed to be delivered. Terrible service!
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Paddy Morton (@paddymorton) reported from Dublin City, Leinster“ Are you having trouble with your service” Thanks for staying with us” @virginmedia Wait time was to be approx 30 mins. 😱😱😱 now on end of landline for I hour
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BOBBY McDONNELL (@BOBMCD1) reported from Dún Laoghaire-Rathdown, Leinster@VirginMediaIE just moved to virgin mobile today .. data works , can receive calls but can nit make calls and your tech service line is close #virginmedia #help
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Damien Mullen (@damiengmullen) reported from Dublin City, Leinster@VirginMediaIE why are some channels not available on my #virginmedia TV Box. For some odd reason the #FACupFinal is not available on any of the #virginmedia channels and @BBC1 is one of the channels in which the signal is down.
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Tadhg Kenny (@TadhgKenny1) reported from Fingal County, LeinsterShocking experience @virginmedia trying to cancel a technical appointment which was never agreed to in the 1sr place.
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Finto182🇮🇪 (@finto182) reported from Firhouse, Leinster@virginmedia I’m attempting to access this site but it does not appear to be working on your network which is quite funny! I’m attempting now on 4G but having problems getting into my account ! Ringing 1908
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Gillian (@GillianDarcy) reported from Dublin City, Leinster@virginmedia hi guys, Virgin broadband seems to be down in the Dublin 10 area any idea when it’s back up ? Been down since midday
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ChainResolve (@Web3Resolve) reported@DBposer @O2 @virginmedia Hey, checking back in. Are you still having trouble with this?
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Fi (@feebee_69) reported@virginmedia I'm only engaging with them until they hang up or start crying 🎉
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Philip Clarkson (@PJClarkson) reported@Benleo @virginmedia I’ve had this same issue!! I couldn’t understand any of the customer services advisers.
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James (@James59973804) reported@virginmedia your service is absolutely **** why is my internet down!!!!!
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Joanna Ross (@JoannaR47564283) reported@jomickane @Benleo @virginmedia I tried to transfer from Talktalk to Virgin but on the handover day Virgin never turned up after waiting for them all day. Then they told me the service wasn’t available in my area. Went crawling back to Talk talk.
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Victoria Lawrence sm 🇬🇧 (@vclark90_sm) reported@Benleo @virginmedia They are awful.
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Sue Metcalf. 🌈 (@suemetty) reported@virginmedia There is no signal apparently there is a known issue in my postcode NE8 3JP
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786 (@TS7319) reported@Benleo Virgin Media internet doesnt work at all I have had 5 engineer visits and they keep moving my router to different places around the house there are wires everywhere and one of the engineers even broke my wardrobe while fitting the connection cable
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Guyz2005 (@Guyz20051) reported@Benleo @virginmedia They were always awful , I said that to someone on a sales stand , his answer was , I hear this all of the time, good product, **** 💩 company . 02 own it now .
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Ric M. (@revoraman) reported@Benleo Well said, Ben. Yes, the WORST! You are in the public eye. Private Cstmrs like me who get billed for DD payments by @virginmedia , despite writing to Cust Svcs Exec in March, April, still cannot access emails, as their Support is totally inept+incompetent!