Virgin Media Outage Report in Dublin, Leinster
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dublin come from postal codes D04, D08, D02, D12, D07, D24, D09 and D16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dublin, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 04: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin |
Phone | |
| Dublin |
Internet | |
| Dublin |
Internet | |
| Dublin |
Wi-fi | |
| Dublin |
Internet | |
| Dublin |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dublin, Leinster
Latest outage, problems and issue reports in Dublin and nearby locations:
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Caitríona Redmond
(@wholesomeIE) reported
from
Fingal County, Leinster
@OrrCollins @virginmedia Try plugging into the router using Ethernet. It could be a WiFi issue only.
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Neil Dowling
(@jools1671) reported
from
Fingal County, Leinster
Any idea how to cancel virgin media? 3 people trying on phone + online for 4 hours today - no answer. Nothing on website !! @conor_pope @virginmedia
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gemma mulrooney
(@GemmaGemmasgem) reported
from
Firhouse, Leinster
@virginmedia Customer of virgin media for many years - just signed up for the new Gigabyte WiFi package But as of this evening we have No WiFi - no TV - no land line Cut off all current service before the new equipment arrived Seriously annoyed
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Karl Hayden
(@Khayden2412) reported
from
Dublin City, Leinster
@VirginMediaIE what is the story with the ridiculously long updating process you have on the TV box? 30+ minutes is a joke! I’ve had it... your service is just appalling. I can’t watch anything now while this process is happening. #VirginMedia #VirginMediaDown #VirginMediaIreland
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Etain Hobson
(@EtainH) reported
from
Dublin City, Leinster
@virginmedia internet and TV service out in Harold’s Cross since 10am this morning - any explanation for the outage or any idea when service will resume? We received no notice about this, the online check says service is working but it definitely is not
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keith
(@keith_whiskey) reported
from
Dublin City, Leinster
@virginmedia Is the a problem in Harold’s Cross area. No TV or Internet all day
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Mark Welsh
(@markdwelsh) reported
from
Dún Laoghaire-Rathdown, Leinster
@mickln91 They were on RTE. The Europa League semi finals nor being on terrestrial TV were more of a problem (as an Eir subscriber who had Virgin Media Sports removed from my channel list before Utd got beaten the other night).
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The Story Queen ie
(@TheStoryQueeni2) reported
from
Fingal County, Leinster
Rang @virginmedia 1908 number to cancel part of my home bundle package because I'm not permitted to use either WhatsApp or email to do so. Was told queue would be 20 mins. I waited 29.16 minutes and had to hang up. Are they trying to bore me into not cancelling? #FFS #SLoDG🤬
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David G
(@David_19641) reported
from
Fingal County, Leinster
I cannot believe its 2 days now trying to get thru to Virgin media .to try and get the tv box sorted...if this is what they call service they can keep #virginmedia
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stephenhayden
(@shaydenesq) reported
from
Firhouse, Leinster
@virginmedia very disappointed that there was no coms about loss of eir sport, no rugby on your platform very poor sports coverage overall.
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Ciaran Miley
(@CiaranMiley) reported
from
Dún Laoghaire-Rathdown, Leinster
Are virgin media trying to see how little of the Bayern celebrations they can possibly show or something? ******* awful channel man #UCLfinal
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Seán Montague
(@seanmmontague) reported
from
Dublin City, Leinster
Looking for suggestions on broadband is @eir any joy for this ?? Having too many issues with @virginmedia #FirstWorldProblems #broadband
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Seán Montague
(@seanmmontague) reported
from
Dublin City, Leinster
Anybody else in north Dublin have ongoing problems with @virginmedia broadband ?? Been cut off their 20 min help line 4 times in last hour ...
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Aodhan Kissane
(@aodo79) reported
from
Firhouse, Leinster
@ciara_mongey @virginmedia Same issue here. I messaged @virginmediaie Also spoke to their support on WhatsApp. They said their is an issue in the are with a repair time of 2pm
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Aisling
(@AislingWall_) reported
from
Fingal County, Leinster
@virginmedia @VirginMediaIE raised a complaint on 2nd September and still nothing back!! Brutal customer service!! #broadband #badservice #poorcustomercare
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MirtaMeYou
(@mirtica_P) reported
from
Dublin City, Leinster
@virginmedia any particular reason why my internet is down for the past 1.5h in Ballsbridge, Dublin?
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dublinsnap🗯️
(@dublinsnap) reported
from
Fingal County, Leinster
2 kids, no tele, trying to restrict our movements outside and interactions. Worse customer care ever even @virginmedia wouldn't leave you this long with no tv
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megan kearney 🦋
(@Meg_Kearneyx) reported
from
Dublin City, Leinster
Does anyone work for virgin media my dads trying to ring the past 20 mins & none of the departments are available but of course the sales department is🙄 no bother trying to sell stuff but no one actually wants to help you, my phone bill was paid 2 days ago & still not back on😡
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CGRF
(@Craig_Grn) reported
from
Firhouse, Leinster
@virginmedia is anyone (customer service) working in Ireland today? I got a new service installed but cannot get through to anyone for follow up issues?
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Raul Ortega Mata
(@RayuTwiter) reported
from
Dublin City, Leinster
@VirginMediaIEPR can you bring also the news about the issues of the customers of virginMedia and the waste of time and money when the system is down and nobody take responsibility??
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Circadian
(@reptkeu) reported
@virginmedia #virginmedia dropped for 10min 5 times today. Difficult to get work done: loosing online work, dropping out of meetings, etc. If you’re changing provider, don’t go with virgin. Really, don’t. They won’t help you if you have a problem, despite pretending they will.
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Rog
(@Redrog76Part2) reported
@virginmedia have to be the worst company but if any of you are getting nowhere ring the chief exec office direct on 08000520264 if after that still nothing message me I will help you take it legal it is time they realised they cant just mug people off. Please check your latest
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Flawless
(@thedudexdd) reported
@virginmedia I already know there’s issues in my area and it’s been going on for 3 days now. Fix my internet when?
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Adam Thompson
(@Th04mmo83) reported
@virginmedia Half an hour I’ve been waiting now but I was just speaking to an assistant but of course they can’t deal with the issue.
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Nick Brown
(@randomrome) reported
@virginmedia still not here. and your chat team are as useless as the call centre. we're expected to phone up and waste another half an hour to achieve nothing. do you ever call customers when you let them down time and again?
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Paul Mooney
(@scooter91170) reported
@virginmedia Not that I have no trust in your Team, but I have no trust in your team, how can I tell if a complaint has been opened?
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Emma Kelly
(@ginalaboutin) reported
@virginmedia please can you tell me if there is a problem with internet in Maidenhead? We haven’t had any for two days. Paying £100+ a month, not very good is it.
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Sarah Ward
(@Sosarahkay) reported
@virginmedia since telling a call handler that I'd like to cancel my account I've been left on hold for 20 minutes!!! Is this your usual ploy to prevent people from leaving???
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Tom
(@Tdp0709) reported
@virginmedia No I was told it was not possible so you’d cancel it. I have a different landline number now with sky
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Adam Thompson
(@Th04mmo83) reported
@virginmedia I want to cancel not sit here sending messages. You’re a joke