Virgin Media outages and service status in Dublin, Leinster
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Dublin, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 29, 6:06 PM GMT+1.
- Internet (63%)
- Wi-fi (26%)
- TV (8%)
- Total Blackout (3%)
The latest reports from users having issues in Dublin come from postal codes D08 , D24 , D07 , D12 , D16 , D02 , D17 and D04 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dublin, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 29: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin, and Swords.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin
|
Internet | 2 hours ago |
|
Dublin
|
Internet | 1 day ago |
|
Dublin
|
Internet | 2 days ago |
|
Dublin
|
Internet | 3 days ago |
|
Dublin
|
TV | 3 days ago |
|
Dublin
|
Wi-fi | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dublin, Leinster
Latest outage, problems and issue reports in Dublin and nearby locations:
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Maura Burke (@BurkeMaura) reported from Dublin City, Leinster@virginmedia Signal on TV totally gone now has been dropping since about 7pm.
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Shock of Grey (@shockofgreyshop) reported from Dublin City, Leinster@virginmedia service down in Dublin 8? Off since around noon
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Damien Mullen (@damiengmullen) reported from Dublin City, Leinster@VirginMediaIE why are some channels not available on my #virginmedia TV Box. For some odd reason the #FACupFinal is not available on any of the #virginmedia channels and @BBC1 is one of the channels in which the signal is down.
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Joan Connolly (@jessiedublin) reported from Dublin City, Leinster@virginmedia What's going on with the network in Dublin 3?! Was down for a time last night and now in the middle of my online course it's gone again!!!
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Me 🌻 (@Irenelizabeth19) reported from Firhouse, LeinsterNo internet all day and no one to speak to as customer service now closed , no internet yesterday afternoon either, what’s going on?? @ virginmedia. ie
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Ross Connolly (@rossconn96) reported from Firhouse, Leinster@virginmedia Is there a wifi outage in Firhouse? Keeps dropping all morning
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Greed free World (@AidanMaxx) reported from Fingal County, Leinster@virginmedia been trying to watch the rugby on the Player app. Is it just me or is this the worst player app around. Keeps breaking down and takes forever to get get going again.
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Neal Tully (@nealupthereds) reported from Firhouse, LeinsterIs Ireland playing that bad we have to watch the English and the irish game is deferred viewing on virgin media#IRLBUL
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terry mc cann (@terrymccann3) reported from Dún Laoghaire-Rathdown, Leinster@FM104 what is up with the station the past 2 days keeps dropping signal it’s like having broadband with virgin media
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Yeah, No. (@decko57) reported from Dún Laoghaire-Rathdown, Leinster@virginmedia What's the craic on getting some help for my TV, its not working properly and nobody is available to take my call.
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Cllr Hazel De Nortúin (@HazelPBP) reported from Dublin City, Leinster@virginmedia why is your customer service so bad? I'm waiting 20 mins on hold!
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Colin Keogh (@ColinKeogh5) reported from Dún Laoghaire-Rathdown, LeinsterIs virgin Internet still down in Foxrock are in Dublin. No credit card service in our cafe is killing the business. Anyone ides when it will be back #virginmedia
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Derek Lennon (@lennon_derek) reported from Firhouse, LeinsterBeen on hold for 22 min so far with virgin media customer service is horrendous @VirginMediaIE I know we’re all at home no excuse for bad service though
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Paul Walsh (@IamPaulWalsh) reported from Dublin City, Leinster@virginmedia are great when you can reach them-but they can’t be reached.4 times I’ve been on hold for almost 1hr waiting to ask questions. I now have a new box,but of course-it’s giving me an error reading.Brilliant.After 6pm?Tough luck if you’re a #virginmedia customer.
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Ron (@dubstarry) reported from Dublin City, Leinster@virginmedia have a problem with my box tried phoning they said its out of hours who can I contact for help?
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Kean Dermody (@akiraman2011) reported from Firhouse, Leinster@virginmedia any suggestions on how to contact you if you disconnect the call after 10 minutes on hold? I need to contact you because I’m having internet issues so the website isn’t much use.
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Megan Roantree (@MeganRoantree) reported from Dublin City, LeinsterThe fact that there is a weird, outdated weight-loss show on Virgin Media 2 just before #LoveIsland is just wild to me. So many young people are tuning in to watch Love Island and catching even 15 mins of this before hand does so much damage and is also just really out of touch?
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Finto182🇮🇪 (@finto182) reported from Firhouse, Leinster@virginmedia @VirginMediaIE Seems to be an issue in the area as when I ring the customer service number I get a message saying they are experiencing problems and cannot take calls ……
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Shivvy (@ShivsterShiv) reported from Dublin City, LeinsterAnyone else's Internet (virgin media) down?
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Paul Nealon (@paulnealon90) reported from Dún Laoghaire-Rathdown, LeinsterThis time last year I was working a delivery job just to survive and pay my car insurance/mobile bill and basic food shops. Fast forward a year. Now working to brilliant jobs with DIY SOS and Virgin Media, which I never would've got had I quit on Irish Football Fan TV.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Miles (@milesc2003) reported@virginmedia Hi again Virgin, why does it look like my engineer appt has been cancelled? And good to know that there is a wider issue in the area.
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GingaGill💙👩🏻🎓😷 (@GingaGill) reported@PeteUK7 @virginmedia Yep…experienced issues with Santander & Portsmouth water co. The latter wanted to speak to account holder to confirm closure ! The former insisted my father had made changes to his online banking; a bit tricky really as he was dead& they didn’t have any internet. Total nightmare
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d_f1888 (@df1888) reported@LutzSchueler @virginmedia We’ve been waiting since January for VM fibre to be installed and the customer service has been shocking. I’ve raised 3 complaints emailed your office and still have not had the service installed. Next stop the communications ombudsman !!
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Wayne Dannatt (@wadannatt) reported@virginmedia instead of sending a text message stating that services will be fixed soon, how about giving a timeframe? My Internet has been out all day, you've just increased prices yet again, this is the second time in six months and last time it took you two days to fix it!
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Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported@virginmedia @PeteUK7 HOW LONG does it take it to update your accounts? Asking on behalf of all auditors, everywhere. Also, template posts like this do not assuage and make you look uncaring to an even wider audience. How HUMANS work :- 1) This sort of post should trigger a HUMAN with AUTHORITY to handle. It's not "a few days", it's a few months. I'm pissed because in my case I'm still dealing with an idiot org (not Virgin) after THREE YEARS. 2) They apologise. In Public, without reservation or excuse. 3) Privately, they apologise and make a concrete gesture. In this perhaps, "let us know if they supported any charity, we'll send you a cheque for £1000 made out to it". Privately because otherwise grandstanding. £1000 because you want to show you're sorry, and that this sort of thing is so rare that you can be generous. £100 just looks a cost of doing incompetent business. CHEQUES : still the only way to send money via a third party where you need the third party to know it got paid. And yes, they still exist. Even if Branson has to get it from his branch in person.
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Mrs c (@w47carr) reportedSo been without WiFi and tv because of @virginmedia outage in barnsley since early morning supposed to be fixed by 5pm tonight and 4g is useless
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Brian N (@BrianNicholso16) reported@markenello @virginmedia Been through the frustrations too Mark. Almost made my blood boil, cut off several times while on long calls and took ages to manage to leave. Had issues afterwards too. Moved to EE and really happy and a UK call centre with very helpful folk. Fifty pounds a month less too!
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Miles (@milesc2003) reported@virginmedia due to last nights thunderstorm in WS14 the fiber broadband had been down since 3am. Spoke to a human at 8:30am who said they are waiting for an update. No internet for 9 hours for many people who WFH. Any updates would be appreciated
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O2 (@O2) reported@j2l_971 Hi it's us from Virgin Media O2. We're sorry about ongoing issues that you're having with your account. If you like we can look into this however we would need to do this in a private chat because we would need more info.
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Mark Sutherland * (@markenello) reported@MattyBeer @virginmedia Its broadband and TV but I've had more than enough of the terrible service