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Virgin Media

Virgin Media Outage Report in Dublin, Leinster

Why is my Virgin Media service not working?

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Dublin come from postal codes D12 , D07 , D04 , D24 , D15 , D08 , D16 and D10 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Dublin, Leinster

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 1: Problems at Virgin Media

Virgin Media is having issues since 10:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Dublin, Leinster

The most recent Virgin Media outage reports came from the following cities: Dublin.

CityProblem TypeReport Time
Dublin Total Blackout 16 hours ago
Dublin E-mail 17 hours ago
Dublin Internet 1 day ago
Dublin Total Blackout 2 days ago
Dublin Total Blackout 3 days ago
Dublin Internet 3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dublin, Leinster

Latest outage, problems and issue reports in Dublin and nearby locations:

  • wholesomeIE
    Caitríona Redmond (@wholesomeIE) reported from Fingal County, Leinster

    @OrrCollins @virginmedia Try plugging into the router using Ethernet. It could be a WiFi issue only.

  • EtainH
    Etain Hobson (@EtainH) reported from Dublin City, Leinster

    @virginmedia internet and TV service out in Harold’s Cross since 10am this morning - any explanation for the outage or any idea when service will resume? We received no notice about this, the online check says service is working but it definitely is not

  • jools1671
    Neil Dowling (@jools1671) reported from Fingal County, Leinster

    Any idea how to cancel virgin media? 3 people trying on phone + online for 4 hours today - no answer. Nothing on website !! @conor_pope @virginmedia

  • seanmmontague
    Seán Montague (@seanmmontague) reported from Dublin City, Leinster

    Anybody else in north Dublin have ongoing problems with @virginmedia broadband ?? Been cut off their 20 min help line 4 times in last hour ...

  • RayuTwiter
    Raul Ortega Mata (@RayuTwiter) reported from Dublin City, Leinster

    @VirginMediaIEPR can you bring also the news about the issues of the customers of virginMedia and the waste of time and money when the system is down and nobody take responsibility??

  • mirtica_P
    MirtaMeYou (@mirtica_P) reported from Dublin City, Leinster

    @virginmedia any particular reason why my internet is down for the past 1.5h in Ballsbridge, Dublin?

  • aodo79
    Aodhan Kissane (@aodo79) reported from Firhouse, Leinster

    @ciara_mongey @virginmedia Same issue here. I messaged @virginmediaie Also spoke to their support on WhatsApp. They said their is an issue in the are with a repair time of 2pm

  • markdwelsh
    Mark Welsh (@markdwelsh) reported from Dún Laoghaire-Rathdown, Leinster

    @mickln91 They were on RTE. The Europa League semi finals nor being on terrestrial TV were more of a problem (as an Eir subscriber who had Virgin Media Sports removed from my channel list before Utd got beaten the other night).

  • Meg_Kearneyx
    megan kearney 🦋 (@Meg_Kearneyx) reported from Dublin City, Leinster

    Does anyone work for virgin media my dads trying to ring the past 20 mins & none of the departments are available but of course the sales department is🙄 no bother trying to sell stuff but no one actually wants to help you, my phone bill was paid 2 days ago & still not back on😡

  • AislingWall_
    Aisling (@AislingWall_) reported from Fingal County, Leinster

    @virginmedia @VirginMediaIE raised a complaint on 2nd September and still nothing back!! Brutal customer service!! #broadband #badservice #poorcustomercare

  • cillibeanmacb
    Cillian Mac Bradaigh (@cillibeanmacb) reported from Fingal County, Leinster

    @virginmedia Don’t know that page doesn’t regconise my postcode , your service is as reliable as an ashtray on a motorbike

  • CiaranMiley
    Ciaran Miley (@CiaranMiley) reported from Dún Laoghaire-Rathdown, Leinster

    Are virgin media trying to see how little of the Bayern celebrations they can possibly show or something? ******* awful channel man #UCLfinal

  • ffsapone
    MrSoap (@ffsapone) reported from Dublin City, Leinster

    Hi @virginmedia my internet connection is not working!!! any support available today!? thanks

  • shaydenesq
    stephenhayden (@shaydenesq) reported from Firhouse, Leinster

    @virginmedia very disappointed that there was no coms about loss of eir sport, no rugby on your platform very poor sports coverage overall.

  • David_19641
    David G (@David_19641) reported from Fingal County, Leinster

    I cannot believe its 2 days now trying to get thru to Virgin media .to try and get the tv box sorted...if this is what they call service they can keep #virginmedia

  • Khayden2412
    Karl Hayden (@Khayden2412) reported from Dublin City, Leinster

    @VirginMediaIE what is the story with the ridiculously long updating process you have on the TV box? 30+ minutes is a joke! I’ve had it... your service is just appalling. I can’t watch anything now while this process is happening. #VirginMedia #VirginMediaDown #VirginMediaIreland

  • seanmmontague
    Seán Montague (@seanmmontague) reported from Dublin City, Leinster

    Looking for suggestions on broadband is @eir any joy for this ?? Having too many issues with @virginmedia #FirstWorldProblems #broadband

  • dublinsnap
    dublinsnap🗯️ (@dublinsnap) reported from Fingal County, Leinster

    2 kids, no tele, trying to restrict our movements outside and interactions. Worse customer care ever even @virginmedia wouldn't leave you this long with no tv

  • keith_whiskey
    keith (@keith_whiskey) reported from Dublin City, Leinster

    @virginmedia Is the a problem in Harold’s Cross area. No TV or Internet all day

  • Craig_Grn
    CGRF (@Craig_Grn) reported from Firhouse, Leinster

    @virginmedia is anyone (customer service) working in Ireland today? I got a new service installed but cannot get through to anyone for follow up issues?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Morvaridp
    Morvarid (@Morvaridp) reported from Chigwell, England

    @virginmedia absolutely useless customer service, with no knowledge of what to do and how to resolve issues. Each person tells you something different and unable to resolve a problem with WiFi connection! How am I meant to work from home with no internet? They don’t care!

  • MeganJuliaaa_
    🐇Megan🐰 (@MeganJuliaaa_) reported

    @virginmedia great, it says going to be down for the whole day.. now i’m going to have to use my 4G which is going to cost a fortune

  • Babyootang
    Goat (@Babyootang) reported

    @virginmedia No! They lied and said I phoned and cancelled the installation - obviously I did not and I asked for a recording of the alleged phone call which still has not materialised! Engineer came out 22nd March and said no problem to install at property but still no installation!

  • Babyootang
    Goat (@Babyootang) reported

    @virginmedia I called that number and it is just a customer service operator who I had to explain everything again to be put through to pre installs and I have to repeat everything again! They are not helping at all-this is the team that lied to us only yesterday!

  • ClaireBernard17
    Claire Bernard (@ClaireBernard17) reported

    @virginmedia where is the web form in the contact us part of the website? I want to make a complaint in writing about the unfairness of the early cancellation fee. I shall also contact the Ombudsman.

  • Nineteen791
    Nineteen79 (@Nineteen791) reported

    @virginmedia It's been like this for days. Neighbours say no one has come to fix this

  • a_j_woodford
    Andrew (@a_j_woodford) reported

    @virginmedia please can you give me a number to cancel my order at pre-installation stage. Thank you

  • Carolin05779734
    Caroline Armstrong (@Carolin05779734) reported

    @virginmedia Yes I have done that. I would like an engineer to come and look at it because tech support only has one response which is factory reset. I was told its against your protocol to send someone when they can do it over the phone. But they can't because it still doesn't work

  • sophiestevox
    Sophie Stevenson (@sophiestevox) reported

    @virginmedia Yes we have but why does it keep saying the service is down in my area when other people’s in my area are working fine

  • MeganJuliaaa_
    🐇Megan🐰 (@MeganJuliaaa_) reported

    @virginmedia how long do you think it will take to be repaired? it’s been patchy for a while before it completely went down as well