Virgin Media outages and service status in Dublin, Leinster
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Dublin, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received May 10, 8:14 PM GMT+1.
- Internet (60%)
- Total Blackout (28%)
- Wi-fi (4%)
- TV (4%)
- Phone (4%)
The latest reports from users having issues in Dublin come from postal codes D24 , D12 , D08 , D07 , D15 , D02 , D6W and D05 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dublin, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 11: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin, and Swords.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin
|
Internet | 19 hours ago |
|
Dublin
|
Internet | 2 days ago |
|
Dublin
|
Internet | 5 days ago |
|
Dublin
|
Internet | 5 days ago |
|
Dublin
|
Internet | 8 days ago |
|
Dublin
|
Internet | 10 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dublin, Leinster
Latest outage, problems and issue reports in Dublin and nearby locations:
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Helen Desbois (@helendesbois) reported from Dún Laoghaire-Rathdown, Leinster@virginmedia Hey, we need ordered a tv package with you on Tuesday and they said they would be here by Friday to install. Nothing. Not even a mail@or message to say when? Can’t get through to customer care all day yesterday or today? Please help
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Eddie McGuinness (@eddiemcguinness) reported from Dublin City, Leinster@VirginMediaIE Morning still waiting on service on app tobe sorted? Even though got text saying it was fixed also got over change for additional services I didn't sign up for? #virginmedia your at it still bad service since November 2020 plus while I am going through cancer! Not Happy Customer
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Joan Connolly (@jessiedublin) reported from Dublin City, Leinster@virginmedia Crap WiFi for last few weeks with calls dropping, poor audio, get replacement modem which I installed after calls finished today and set it up-CONNECTION PROBLEM & of course tech support only until 6pm! Tried FAQs - STILL NOT WORKING!!
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Finto182🇮🇪 (@finto182) reported from Firhouse, Leinster@virginmedia I’m attempting to access this site but it does not appear to be working on your network which is quite funny! I’m attempting now on 4G but having problems getting into my account ! Ringing 1908
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Sarah Anne McCarthy (@sarah_mcc93) reported from Dublin City, Leinster@virginmedia Can you let me know if there is a service outage in Pembroke Road, Ballsbridge? Thanks.
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BOBBY McDONNELL (@BOBMCD1) reported from Dún Laoghaire-Rathdown, Leinster@VirginMediaIE moved to virgin Mobike today , can’t make calls but can get calls and data works . Can’t contact customer service as they are closed ?! Not a great start .. help #virginmedia #virginmobile #help
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Aoife O’Brien (@HappierAtWorkHQ) reported from Dublin City, LeinsterAnyone having issues with wifi @virginmedia in Clontarf/ Raheny/ Killester area? #wifidown #virginmediadown
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🌈Simon-wear a mask-Redmond🌈🇺🇦🇺🇦😥🇮🇪 (@simonpredmond) reported from Dublin City, Leinster@virginmedia are there any issues in Clontarf ?
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Simon Killeen (@SimonKilleen91) reported from Dublin City, Leinster@virginmedia is your network down? Haven’t had any issues in a while, but this morning none of us can get on? Seem to be connecting to the modem fine, but no network for us. Can you please advise if there are any network issues or if it’s just our connection? Thanks
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Kean Dermody (@akiraman2011) reported from Firhouse, Leinster@virginmedia any suggestions on how to contact you if you disconnect the call after 10 minutes on hold? I need to contact you because I’m having internet issues so the website isn’t much use.
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Jim (@Jimpetuous) reported from Dublin City, LeinsterNever thought I'd see the day where I had something good to say about RTEPlayer, but the stream on @virginmedia is shite @VirginMediaIEPR
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Marcas (@IsMiseMarcas) reported from Dublin City, Leinster@OConnorOisin Bad news sells. Positive news doesn’t. RTE is almost as bad as Virgin Media when it comes to putting scary stuff in titles, and burying fact.
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Tomás 🇮🇪🏴☠️🇺🇦🇵🇸 (@IrelandPhoto) reported from Firhouse, Leinster@virginmedia No service again in Belgard Heights/Alpine Rise Tallaght. Any update. Service checker does not recognise Eircode either!
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Greed free World (@AidanMaxx) reported from Fingal County, Leinster@virginmedia been trying to watch the rugby on the Player app. Is it just me or is this the worst player app around. Keeps breaking down and takes forever to get get going again.
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HConway (@HConway2020) reported from Dublin City, Leinster@donie At midnight CNN went blank. Apparently Virgin Media, my network, has lost their contract to show CNN. I'll miss you Donie, and all the other presenters and correspondents. Have to consider moving to Sky, but I've resisted that move for years. 🖐🖐🇮🇪
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Megan Roantree (@MeganRoantree) reported from Dublin City, LeinsterThe fact that there is a weird, outdated weight-loss show on Virgin Media 2 just before #LoveIsland is just wild to me. So many young people are tuning in to watch Love Island and catching even 15 mins of this before hand does so much damage and is also just really out of touch?
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Dr Jonathan Moran (@JonathanMoran10) reported from Dublin City, Leinster@NightlineIRL I’ve been waiting two weeks for a WiFi box from @virginmedia! I have called numerous times and my package has consistently failed to be delivered. Terrible service!
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Cllr Hazel De Nortúin (@HazelPBP) reported from Dublin City, Leinster@virginmedia why is your customer service so bad? I'm waiting 20 mins on hold!
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Ash (@Ashdiver) reported from Firhouse, Leinster@leekpee @Gojairu Man they pretend to be professionals but they are not they hate our success they hate not being part of any success they hate losing all the time. You think BT is bad! I watch the match on virgin media, you would think City wasn't even playing.
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Maura Burke (@BurkeMaura) reported from Dublin City, Leinster@virginmedia Signal on TV totally gone now has been dropping since about 7pm.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave #oafc (@Rusty_Barnacle) reported@virginmedia have to say I've really enjoyed spending over 15 hours on the phone and 10 of those on hold this week trying to sort my contract out because your salesperson didn't sort it properly. I've been trying to cancel for 2 hours this morning and been left on hold again
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Andrew Jarman 🏴🏳️🌈77th(London)Bde (@E7Drew) reported@virginmedia I'm a VirginMedia customer with a subscription to the Sky Movies & Sports package. I was using the On Demand option to watch the Downton Abbey The Grand Finale movie. It was then I discovered that the subtitles are not synchronised with the soundtrack.
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TM. (@1tninetyfour) reportedFriday evening and my internet is down.. Virgin Media you will crumble! I pay too much for this foolishness 😒
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CaperZz (@zZrepaC) reportedWhat ******** is going on with virgin media! Cant ring, cant chat on webchat, cant speak via whatsapp, cant acess the app, paid my bill ages ago an still the services are not back on! An not 1 ******* thing on socials about a issue @virginmedia
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🕹️ EᑎGᗩGEᔕᗷᖇᗩIᑎ 🎮 (@EngagesBrain) reported@virginmedia @Dominiho7 What happens to customers who are unable to visit a Yodel location that is 30 minutes away by car - a disabled customer for example.
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Adam Kieran Fellows (@fellowska) reported@virginmedia and just as I bloody expected, phone gets put down. Absolutely a ******* joke. Been waiting for you to get back to me since Thursday on WhatsApp, your bot can’t put me through to an agent either. Disgraceful customer service
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Chris Hobbs (@obbsie) reported@AEthelswin @virginmedia Ah. Thanks. Trying to speak to customer service. Been three hours now.
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Roland Hesz 🎸⛩️🏳️🌈 (@rolandhesz) reportedHey @virginmedia, is it correct that I am not allowed to read the contract before I sign up but I still have to tick the "I have read it..." checkbox to sign up? That's what your customer service agent is telling me now. I thought it was a broken link but I'm told otherwise.
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RogerSmithUpInThisBitch (@JustAnAlienOk) reported@virginmedia WiFi has been slow for the past few days. The app is constantly showing that there is an issue with Virgin in my area. Today it isn’t working at all. How long does it take to sort out? The weekend is coming up and no wifi 🙄
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BT Monty🌈 OTRB (@littledonna7) reported3 hours on hold to @virginmedia today - shocking service for your customers. Have given up. Completely unacceptable.