Virgin Media Outage Report in Dublin, Leinster
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dublin come from postal codes D04, D08, D12, D02, D22, D07, D24 and D16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dublin, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 08: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin |
Internet | |
| Dublin |
Total Blackout | |
| Dublin |
Phone | |
| Dublin |
Internet | |
| Dublin |
Internet | |
| Dublin |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dublin, Leinster
Latest outage, problems and issue reports in Dublin and nearby locations:
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Alan Murphy
(@murphalan) reported
from
Dublin City, Leinster
@VirginMediaIE I have had no communication from virgin media through any channel (post, email, social, phone) about any outage today 11th feb
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Dr Jonathan Moran
(@JonathanMoran10) reported
from
Dublin City, Leinster
@NightlineIRL I’ve been waiting two weeks for a WiFi box from @virginmedia! I have called numerous times and my package has consistently failed to be delivered. Terrible service!
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Katie
(@irish_oakley) reported
from
Fingal County, Leinster
Looks like I’ve to miss yet another college lecture because my wifi is not working. One of my neighbours rang virgin, they said it won’t be back until around 8pm, I need it at 6🙃this is happening far too often @virginmedia, paying 7 grand for a masters I can’t go to class for!
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Jane Sinclair
(@Jana1063) reported
from
Firhouse, Leinster
@virginmedia Truly disgusted. Waited 8 hours with my elderly mother today for an engineer to fix her phone line having been ASSURED they would call between 12-4pm. Gave up at 8pm. Impossible company to try contacting! 🤬
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Eddie McGuinness
(@eddiemcguinness) reported
from
Dublin City, Leinster
@VirginMediaIE Morning still waiting on service on app tobe sorted? Even though got text saying it was fixed also got over change for additional services I didn't sign up for? #virginmedia your at it still bad service since November 2020 plus while I am going through cancer! Not Happy Customer
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BOBBY McDONNELL
(@BOBMCD1) reported
from
Dún Laoghaire-Rathdown, Leinster
@VirginMediaIE moved to virgin Mobike today , can’t make calls but can get calls and data works . Can’t contact customer service as they are closed ?! Not a great start .. help #virginmedia #virginmobile #help
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G
(@gdbailey1973) reported
from
Fingal County, Leinster
@Mick_Finnegan More like fatal attraction crossed with embarrassing bodies! Never never never!! Don’t be giving @virginmedia ideas!
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Simon Killeen
(@SimonKilleen91) reported
from
Dublin City, Leinster
@virginmedia is your network down? Haven’t had any issues in a while, but this morning none of us can get on? Seem to be connecting to the modem fine, but no network for us. Can you please advise if there are any network issues or if it’s just our connection? Thanks
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Neal Tully
(@nealupthereds) reported
from
Firhouse, Leinster
Is Ireland playing that bad we have to watch the English and the irish game is deferred viewing on virgin media#IRLBUL
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Richard Holdsworth
(@RHoldsworth1969) reported
from
Fingal County, Leinster
@SkyIreland unbelievably poor service. New SkyQ upgrade - spent over €2k per year for last 10 years of loyalty, box faulty & best service you can give is engineer out in 6 days. I’ll be off to @virginmedia unless this changes. #CustomerService
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Aisling Purcell
(@AisPurcell) reported
from
Dún Laoghaire-Rathdown, Leinster
@virginmedia is connection down in Blackrock area ? When will it be back up and running ?
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BOBBY McDONNELL
(@BOBMCD1) reported
from
Dún Laoghaire-Rathdown, Leinster
@VirginMediaIE just moved to virgin mobile today .. data works , can receive calls but can nit make calls and your tech service line is close #virginmedia #help
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megan kearney 🦋
(@Meg_Kearneyx) reported
from
Dublin City, Leinster
QUICK best phone network to go with for bill pay I’m trying to get away from virgin media pls help
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Simon Killeen
(@SimonKilleen91) reported
from
Dublin City, Leinster
@virginmedia No problems in the area from what I can see guys. Have done all the trouble shooting etc and have ensured all bills have been paid. Can you please advise? Crucial to have working from home obviously.
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Gustavo de Castro
(@gustavodkastro) reported
from
Dublin City, Leinster
I’m totally disappointed with @VirginMediaIE service! Since yesterday I’m trying to connect to the internet and nothing. With this situation I cannot work from home neither attend my classes from university. I hope this can be sorted ASAP! #virginmedia
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Derek Lennon
(@lennon_derek) reported
from
Firhouse, Leinster
Been on hold for 22 min so far with virgin media customer service is horrendous @VirginMediaIE I know we’re all at home no excuse for bad service though
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Rosaria Swift
(@RosariaSwift) reported
from
Dún Laoghaire-Rathdown, Leinster
@virginmedia Internet service extremely poor today. Any issue reported locally in Dublin 14? #virginmediadown
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Kieran Kelly
(@KieranKelly1988) reported
from
Dublin City, Leinster
@Andrewkdublin @SkySports Seems to be a Virgin Media issue, Sky customers can watch it no bother.
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Alex Barrett 🇮🇪
(@albarr1978) reported
from
Dublin City, Leinster
@kildarekopite @VirginMediaIE I tried to get an answer from them but no reply so far terrible service from virgin media we have seen numerous channels taking away this year I think sky will be getting a call soon
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Wonder Weir 84
(@jon_weir) reported
from
Fingal County, Leinster
@weyland76 @ComedyCentralUK @virginmedia Yikes! That's not good. They should fix it!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Cooper
(@DavidCo47296319) reported
@virginmedia appalling treatment of existing customers. Price increases, poor products, no help and calling customers liars. Would avoid unless you want prices to keep going up and up.
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Lauren
(@Lauren06386985) reported
@virginmedia "the best way to get in touch is to call us", but that doesn't mean they'll ever answer, even after an hour of waiting on hold they will just hang up on you.
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Michael Hartt
(@Michael_Hartt) reported
@virginmedia @raiden Virgin Media broadband service is down again for third work day in a row. Automated phone system says an "outage in your area" but website says all fine. Then phone system hangs up without ability to talk to support. Dreadful. #westhampstead #NW6 #virginmedia
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Fix My Broken Mac
(@FixMyBrokenMac) reported
@virginmedia Hi. When I login to my account I am unable to see my service or upgrade
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jördan w hughes
(@jordy1393) reported
got an urgent email from @virginmedia ; trying to contact via the 0345 454 1111 number as requested but lines are shut for second day running? Online chat has had me on hold for hours. Really poor. How can I contact customer service asap?!
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Mark McAllister
(@MarkMc1985) reported
@Jameo211 @virginmedia Didn’t think you even needed to cancel any more.. thought the new provider did all that when switched?!
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Ella A Cutler
(@angelstorm13) reported
@birchplease @virginmedia Exactly the same with my lack of service. Shocking that a company is allowed to be run like this and regularly increases their charges.
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ジェイ (Jay D)
(@ChaosInCalm) reported
@virginmedia Yes. Run the diagnostic checks. Power cycled, the lot. I'm currently getting 67 on a 200 line. I know people are wfh/home schooling but it should not be taking down the network this badly. Catch up tv in the evening is buffering like mad.
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Tim Jeffree
(@Tim_Jeffree) reported
@virginmedia @virginmedia As I said in my previous tweets, I have already made nine phone calls to #VirginMedia over the past week, and have spent over seven hours on the phone in total, but the issue has still not been resolved. What do you suggest I do next?
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Debbie Lawrence
(@lawrencedebbie1) reported
@virginmedia you are quick enough sending my mother a bill, pity you keep ignoring her issues with having no tv picture. Yes, we have turned it off and on, yes we have had a new (reconditioned) box, and yes we have bought her a new tv! No we don't appreciate being on the phone