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Virgin Media outages and service status in Dublin, Leinster

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Dublin, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 29, 6:06 PM GMT+1.
  • 63% Internet (63%)
  • 26% Wi-fi (26%)
  • 8% TV (8%)
  • 3% Total Blackout (3%)

The latest reports from users having issues in Dublin come from postal codes D08 , D24 , D07 , D12 , D16 , D02 , D17 and D04 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dublin, Leinster

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 30: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dublin, Leinster

The most recent Virgin Media outage reports came from the following cities: Dublin, and Swords.

CityProblem TypeReport Time
Dublin Internet 15 hours ago
Dublin Internet 2 days ago
Dublin Internet 2 days ago
Dublin Internet 4 days ago
Dublin TV 4 days ago
Dublin Wi-fi 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dublin, Leinster

Latest outage, problems and issue reports in Dublin and nearby locations:

  • d__hughes
    Darren Hughes (@d__hughes) reported from Dún Laoghaire-Rathdown, Leinster

    Analyst on Virgin Media, presumably being paid to be there, claiming he’d fancy United more 2-0 down than at nil all case in point why football coverage nearly unwatchable these days

  • jon_weir
    Wonder Weir 84 (@jon_weir) reported from Fingal County, Leinster

    @weyland76 @ComedyCentralUK @virginmedia Yikes! That's not good. They should fix it!

  • SueBarrettActor
    Susan Barrett (@SueBarrettActor) reported from Dublin City, Leinster

    @VirginMediaIE meant to be on 120mgs,only getting 0.1🙄 seriously a big problem getting worse.Not happy paying for such a lack of service! I’m not the only one having issues. The entire area is has constant problems. Same in work & home, both with #virginmedia #virginmediaireland

  • conorpbarry
    Conor Barry (@conorpbarry) reported from Fingal County, Leinster

    @virginmedia Is there a broadband outage in Dublin 15?

  • BOBMCD1
    BOBBY McDONNELL (@BOBMCD1) reported from Dún Laoghaire-Rathdown, Leinster

    @VirginMediaIE moved to virgin Mobike today , can’t make calls but can get calls and data works . Can’t contact customer service as they are closed ?! Not a great start .. help #virginmedia #virginmobile #help

  • CosgroveGaynard
    Cosgrove Gaynard Solicitors (@CosgroveGaynard) reported from Dublin City, Leinster

    @virginmedia can we get an update on issues with the internet in Dublin 4 - 3rd time it is down this week. Hold time of 15mins when we call. Many thanks

  • helendesbois
    Helen Desbois (@helendesbois) reported from Dún Laoghaire-Rathdown, Leinster

    @virginmedia Hey, we need ordered a tv package with you on Tuesday and they said they would be here by Friday to install. Nothing. Not even a mail@or message to say when? Can’t get through to customer care all day yesterday or today? Please help

  • itsChaJel
    ♛ Hot Chicken Wings ♛ (@itsChaJel) reported from Dublin City, Leinster

    @virginmedia hey is there a problem with connection in Smithfield area? We are disconnected since yesterday afternoon! We’ve tried rebooting and all that jazz and still no luck. Making it so hard to be working from home.

  • master_the_mind
    Howard Hughes | Lifestyle (@master_the_mind) reported from Firhouse, Leinster

    .@VirginMediaIE Imagine a service provider tells you your billing cycle is the 8th - 8th each month. Then adds 3 extra weeks to your bill and says it’s charging you from the 27th - 27th of each month but hasn’t changed your billing cycle! #VirginMedia #Virgin360 #doublecharging

  • jessiedublin
    Joan Connolly (@jessiedublin) reported from Dublin City, Leinster

    @virginmedia Crap WiFi for last few weeks with calls dropping, poor audio, get replacement modem which I installed after calls finished today and set it up-CONNECTION PROBLEM & of course tech support only until 6pm! Tried FAQs - STILL NOT WORKING!!

  • sarah_mcc93
    Sarah Anne McCarthy (@sarah_mcc93) reported from Dublin City, Leinster

    @virginmedia Hi, this is a Corporate Account and I do not have log in details. I have tried to call your support centre but your phone lines do not open until 9am. Can you check if there is a service outage reported in Pembroke Road, Ballsbridge, Dublin 4.

  • john003
    John003 (@john003) reported from Fingal County, Leinster

    @griptmedia @john_mcguirk From RTE point of view cheap price...Means they never have to have John McGuirk on again for fear of libel....Newstalk and Virgin media can use the same excuse....

  • gdbailey1973
    G (@gdbailey1973) reported from Fingal County, Leinster

    @Mick_Finnegan More like fatal attraction crossed with embarrassing bodies! Never never never!! Don’t be giving @virginmedia ideas!

  • JonathanMoran10
    Dr Jonathan Moran (@JonathanMoran10) reported from Dublin City, Leinster

    @NightlineIRL I’ve been waiting two weeks for a WiFi box from @virginmedia! I have called numerous times and my package has consistently failed to be delivered. Terrible service!

  • hopkins_joan
    Cllr. Joan Hopkins (@hopkins_joan) reported from Fingal County, Leinster

    Has anyone ever successfully contacted @virginmedia customer service?

  • fingalpimpernel
    laura 🗿🤯 (🏴‍☠️= 🤡) (@fingalpimpernel) reported from Fingal County, Leinster

    @virginmedia no longer carrying @CNN. Allegedly because CNN has a new online service..... Which doesn't service Ireland....🤪

  • Irenelizabeth19
    Me 🌻 (@Irenelizabeth19) reported from Firhouse, Leinster

    No internet all day and no one to speak to as customer service now closed , no internet yesterday afternoon either, what’s going on?? @ virginmedia. ie

  • EmmaRoland3
    Emma Roland (@EmmaRoland3) reported from Firhouse, Leinster

    @virginmedia I joined you for a €30pm deal. You just sent me a bill for €239 this month. I contacted your customer care team about this 2 weeks ago and it’s still not solved. How dare you... sort it out today. Don’t ever attempt to go near my bank account for an unagreed amount

  • catbeahan
    Cat Beahan-Brady (@catbeahan) reported from Dublin City, Leinster

    @virginmedia Is there an outage in Dublin 8? And if so any ideas when it’ll be back working?

  • kolexinfos
    kolexinfos (@kolexinfos) reported from Dublin City, Leinster

    To setup everything here is a puzzle, they just expect you to know how it works, bad user experience with almost everything @virginmedia I don't know what my username and password is yet I got a link to login, how do I link an account to my usage?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • TheGreenBarrow
    Rick Barrow (@TheGreenBarrow) reported

    @virginmedia And then I get through for a phone call and then disconnected again. I'm boxing your equipment up and all will be returned even though I'm two months into new contract. Had nothing but trouble with it for this duration

  • Teresacooper
    🌸 🙀 Teresa Cooper (@Teresacooper) reported

    @virginmedia Virgin media still down 18 hours later

  • pauljonesAIR
    Paul Jones - Performer/Shooter, Web sites🔞 (@pauljonesAIR) reported

    @virginmedia @PeteUK7 HOW LONG does it take it to update your accounts? Asking on behalf of all auditors, everywhere. Also, template posts like this do not assuage and make you look uncaring to an even wider audience. How HUMANS work :- 1) This sort of post should trigger a HUMAN with AUTHORITY to handle. It's not "a few days", it's a few months. I'm pissed because in my case I'm still dealing with an idiot org (not Virgin) after THREE YEARS. 2) They apologise. In Public, without reservation or excuse. 3) Privately, they apologise and make a concrete gesture. In this perhaps, "let us know if they supported any charity, we'll send you a cheque for £1000 made out to it". Privately because otherwise grandstanding. £1000 because you want to show you're sorry, and that this sort of thing is so rare that you can be generous. £100 just looks a cost of doing incompetent business. CHEQUES : still the only way to send money via a third party where you need the third party to know it got paid. And yes, they still exist. Even if Branson has to get it from his branch in person.

  • DavidGerrish
    David Gerrish (@DavidGerrish) reported

    Misleading email @virginmedia saying I can watch Champions League Final for free. Seems I can’t. Now my son is in tears and he thinks I’m a terrible Dad.

  • _dAveFletcher_
    dAve Fletcher 🦉 (@_dAveFletcher_) reported

    @virginmedia Maybe it's just premiers that I can't watch, The Bride, The Running Man etc.... I can watch older stuff. That's poor form!

  • John_M_Campbell
    john campbell (@John_M_Campbell) reported

    @virginmedia any idea why you cancelled my subscription last night at midnight when I renewed my contract a fortnight ago? Terrible service here, get it sorted!

  • DavMichael
    mike davies (@DavMichael) reported

    @virginmedia Finally back on just before compensation has to be paid funny that. So we just have to accept no service with no consequences for yourselves.

  • SaffaJC
    JC (@SaffaJC) reported

    @ghotographyuk @virginmedia You can’t get help, virgins customer service team are incapable of doing their jobs correctly and to be honest they just dont care

  • mlogandigital
    Mark Logan | Ecommerce Consultant (@mlogandigital) reported

    So you get a bill from @virginmedia to say your bill is doubling from tomorrow but can't get in touch with anyone on support to sort it out. @skytv just come and take my money

  • SadBoiSimm
    Saturn (@SadBoiSimm) reported

    @virginmedia utter shite. Wifi outage to be fixed by 1:05am, updates to 2:05am, now its 2:35am with no updated fix time. Though im not surprised, its virgin media, they're always ******* going down. @O2 though, no ******* signal in my own home FORCING ME to buy an eSim. Pathetic.