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Virgin Media outages and service status in Dublin, Leinster

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 8 outage signals in the last 24 hours around Dublin, including 8 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Jun 26, 8:23 AM GMT+1.
  • 81% Internet (81%)
  • 19% Wi-fi (19%)

The latest reports from users having issues in Dublin come from postal codes D12 , D08 , D15 , D16 , D02 , D10 , D09 and D14 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dublin, Leinster

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 26: Problems at Virgin Media

Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dublin, Leinster

The most recent Virgin Media outage reports came from the following cities: Dublin, and Swords.

CityProblem TypeReport Time
Dublin Internet 2 hours ago
Dublin Wi-fi 2 hours ago
Dublin Internet 3 hours ago
Dublin Internet 4 hours ago
Dublin Internet 11 hours ago
Dublin Internet 12 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dublin, Leinster

Latest outage, problems and issue reports in Dublin and nearby locations:

  • MrChillr
    Ronan Cahill (@MrChillr) reported from Dublin City, Leinster

    @Cormac98683334 @virginmedia Is the service down in Dublin 6?

  • GillianDarcy
    Gillian (@GillianDarcy) reported from Dublin City, Leinster

    @virginmedia hi guys, Virgin broadband seems to be down in the Dublin 10 area any idea when it’s back up ? Been down since midday

  • catbeahan
    Cat Beahan-Brady (@catbeahan) reported from Dublin City, Leinster

    @virginmedia Is there an outage in Dublin 8? And if so any ideas when it’ll be back working?

  • murphalan
    Alan Murphy (@murphalan) reported from Dublin City, Leinster

    @VirginMediaIE I have had no communication from virgin media through any channel (post, email, social, phone) about any outage today 11th feb

  • rossconn96
    Ross Connolly (@rossconn96) reported from Firhouse, Leinster

    @virginmedia Is there a wifi outage in Firhouse? Keeps dropping all morning

  • MissTakenDublin
    Miss Taken 🎀💬 (@MissTakenDublin) reported from Dublin City, Leinster

    @imlukee Personally am expecting the Virgin Media Park to open with a lightning fast broadband themed rollercoaster, topped off with dog **** customer service

  • jessiedublin
    Joan Connolly (@jessiedublin) reported from Dublin City, Leinster

    @virginmedia Crap WiFi for last few weeks with calls dropping, poor audio, get replacement modem which I installed after calls finished today and set it up-CONNECTION PROBLEM & of course tech support only until 6pm! Tried FAQs - STILL NOT WORKING!!

  • FennellyTom
    Tom (@FennellyTom) reported from Firhouse, Leinster

    @VirginMedia_TV Goodbye to your crap Virgin MEDIA TV. Now 80% adds and 20% Program content. Maybe just forget about programs and do everyone a favour

  • hopkins_joan
    Cllr. Joan Hopkins (@hopkins_joan) reported from Fingal County, Leinster

    Has anyone ever successfully contacted @virginmedia customer service?

  • paulnealon90
    Paul Nealon (@paulnealon90) reported from Dún Laoghaire-Rathdown, Leinster

    This time last year I was working a delivery job just to survive and pay my car insurance/mobile bill and basic food shops. Fast forward a year. Now working 2 brilliant jobs with DIY SOS and Virgin Media, which I never would've got had I quit on Irish Football Fan TV.

  • SimonKilleen91
    Simon Killeen (@SimonKilleen91) reported from Dublin City, Leinster

    @virginmedia is your network down? Haven’t had any issues in a while, but this morning none of us can get on? Seem to be connecting to the modem fine, but no network for us. Can you please advise if there are any network issues or if it’s just our connection? Thanks

  • HazelPBP
    Cllr Hazel De Nortúin (@HazelPBP) reported from Dublin City, Leinster

    @virginmedia I'm being charged for a mobile phone service that I cancelled two years ago. I'm still having trouble reaching someone to fix it.

  • OBrienSheehan
    Mary O'Brien Sheehan (@OBrienSheehan) reported from Fingal County, Leinster

    @JamesTurner37 @virginmedia Service providers is a misnomer they do not do customer service.

  • akiraman2011
    Kean Dermody (@akiraman2011) reported from Firhouse, Leinster

    @virginmedia any suggestions on how to contact you if you disconnect the call after 10 minutes on hold? I need to contact you because I’m having internet issues so the website isn’t much use.

  • decko57
    Yeah, No. (@decko57) reported from Dún Laoghaire-Rathdown, Leinster

    @virginmedia What's the craic on getting some help for my TV, its not working properly and nobody is available to take my call.

  • AisPurcell
    Aisling Purcell (@AisPurcell) reported from Dún Laoghaire-Rathdown, Leinster

    @virginmedia is connection down in Blackrock area ? When will it be back up and running ?

  • Irenelizabeth19
    Me 🌻 (@Irenelizabeth19) reported from Firhouse, Leinster

    No internet all day and no one to speak to as customer service now closed , no internet yesterday afternoon either, what’s going on?? @ virginmedia. ie

  • finto182
    Finto182🇮🇪 (@finto182) reported from Firhouse, Leinster

    @virginmedia @VirginMediaIE Seems to be an issue in the area as when I ring the customer service number I get a message saying they are experiencing problems and cannot take calls ……

  • finto182
    Finto182🇮🇪 (@finto182) reported from Firhouse, Leinster

    @aperally @virginmedia I have fully restored network now! Was down for 10 hours though !

  • RHoldsworth1969
    Richard Holdsworth (@RHoldsworth1969) reported from Fingal County, Leinster

    @SkyIreland unbelievably poor service. New SkyQ upgrade - spent over €2k per year for last 10 years of loyalty, box faulty & best service you can give is engineer out in 6 days. I’ll be off to @virginmedia unless this changes. #CustomerService

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ukaldo2
    aldo (@ukaldo2) reported

    @virginmedia I’m completely disgusted. You hounded my 80-year-old mother with repeated calls until she cancelled her existing contract,only to then refuse to provide the new service. Why were no checks done upfront? You’ve now left her with no contract. Completely unacceptable.

  • whisky_duck
    Danny Whisky (@whisky_duck) reported

    @virginmedia I’m currently without broadband in the KT8 area. Status page is showing an issue but with a fix date of 22nd. This can’t be true. I’m a remote worker and unable to do my job without connectivity.

  • Drackard
    Drackard (@Drackard) reported

    Virgin Media genuinely have to be one of the worst companies in existence. A no show on an engineer, three days in a row.

  • y_alibhai
    Yasmin alibhai-brown (@y_alibhai) reported

    @virginmedia So @virginmedia what are you doing about this problem? And failure on the part of your company?

  • Foredeck99
    Foredeck (@Foredeck99) reported

    @virginmedia When I repeatedly, politely tell your tele sales team to remove my name from your calling list they fail to do so, I am sometimes getting multiple daily calls from you. Execrable customer service, 0/10.

  • nrpoole
    Nick Poole (@nrpoole) reported

    @virginmedia I can't log into my a/c. I know my email address but, when entered, I reach a page saying that there has been a 'quick pause to keep my account safe' followed by some unhelpful suggestions and a reference: IDF-12B. The help & bot are useless. Can you help, please?

  • SuarezP_Fantome
    Michael (@SuarezP_Fantome) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV41 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • y_alibhai
    Yasmin alibhai-brown (@y_alibhai) reported

    Calling @virginmedia my email system has been 'locked' for five days now. I can't work without access to them . Two calls to you, each took one and a half hour to get through. Promises were made. Not kept. Disgraceful customer care.

  • soapyrct
    Sean Pearson (@soapyrct) reported

    @virginmedia @customerchamp1 It is literally the level of service you have provided for many years.

  • Jason29wctb
    jason (@Jason29wctb) reported

    @virginmedia All they say is need a engineer and I tell them no but send them any way knowing they can't fix it ,if I cancel £1600 ,even tho it's illegal to hold me I a contract with a service that's not fit for purpose