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Virgin Media

Virgin Media Outage Report in Dublin, Leinster

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Dublin come from postal codes D12 , D07 , D04 , D24 , D15 , D08 , D16 and D10 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Dublin, Leinster

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Dublin, Leinster

The most recent Virgin Media outage reports came from the following cities: Dublin.

CityProblem TypeReport Time
Dublin Total Blackout 3 days ago
Dublin E-mail 3 days ago
Dublin Internet 3 days ago
Dublin Total Blackout 4 days ago
Dublin Total Blackout 5 days ago
Dublin Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dublin, Leinster

Latest outage, problems and issue reports in Dublin and nearby locations:

  • seanmmontague
    Seán Montague (@seanmmontague) reported from Dublin City, Leinster

    Anybody else in north Dublin have ongoing problems with @virginmedia broadband ?? Been cut off their 20 min help line 4 times in last hour ...

  • RayuTwiter
    Raul Ortega Mata (@RayuTwiter) reported from Dublin City, Leinster

    @VirginMediaIEPR can you bring also the news about the issues of the customers of virginMedia and the waste of time and money when the system is down and nobody take responsibility??

  • GemmaGemmasgem
    gemma mulrooney (@GemmaGemmasgem) reported from Firhouse, Leinster

    @virginmedia Customer of virgin media for many years - just signed up for the new Gigabyte WiFi package But as of this evening we have No WiFi - no TV - no land line Cut off all current service before the new equipment arrived Seriously annoyed

  • 3leavesblackroc
    3 Leaves (@3leavesblackroc) reported from Dún Laoghaire-Rathdown, Leinster

    @LasTapasDeLola @virginmedia In a time like this, every single day is curial for businesses like us. Hope they all rethink their customer service strategy🤞. So easy to open an account but by lord, it takes ages to cancel.

  • mirtica_P
    MirtaMeYou (@mirtica_P) reported from Dublin City, Leinster

    @virginmedia any particular reason why my internet is down for the past 1.5h in Ballsbridge, Dublin?

  • MartyMtweets
    Marty Miller🎙 (@MartyMtweets) reported from Fingal County, Leinster

    @AndrewHennebry I’m a Virgin customer too. Paying more than you for less speeds. How is that possible @virginmedia ? Vodafone doing 1GB for 40€ for 12 months.. @VirginMediaIEPR

  • David_19641
    David G (@David_19641) reported from Fingal County, Leinster

    I cannot believe its 2 days now trying to get thru to Virgin media .to try and get the tv box sorted...if this is what they call service they can keep #virginmedia

  • seanmmontague
    Seán Montague (@seanmmontague) reported from Fingal County, Leinster

    Anyone having Virgin Media broadband problems last 24 hours County Dublin ??

  • Khayden2412
    Karl Hayden (@Khayden2412) reported from Dublin City, Leinster

    @VirginMediaIE what is the story with the ridiculously long updating process you have on the TV box? 30+ minutes is a joke! I’ve had it... your service is just appalling. I can’t watch anything now while this process is happening. #VirginMedia #VirginMediaDown #VirginMediaIreland

  • DanMartinss
    Dan Martins (@DanMartinss) reported from Dublin City, Leinster

    @virginmedia so, I've set your remote to control the volume of the TV. The volume works fine by I can't change the TV imput either from your remote or from the TV one. WTF?

  • AislingWall_
    Aisling (@AislingWall_) reported from Fingal County, Leinster

    @virginmedia @VirginMediaIE raised a complaint on 2nd September and still nothing back!! Brutal customer service!! #broadband #badservice #poorcustomercare

  • roisin_k1
    Róisín Ní Chéilleachair (@roisin_k1) reported from Firhouse, Leinster

    @virginmedia Why am I being charged a Home Phone fee when I don’t have a home phone? I’ve tried to contact VM for weeks now to no avail - poor customer service.

  • shaydenesq
    stephenhayden (@shaydenesq) reported from Firhouse, Leinster

    @virginmedia very disappointed that there was no coms about loss of eir sport, no rugby on your platform very poor sports coverage overall.

  • tonysatelle
    tony (@tonysatelle) reported from Dublin City, Leinster

    @virginmedia is your customer service closed on the weekend?

  • seanmmontague
    Seán Montague (@seanmmontague) reported from Dublin City, Leinster

    Looking for suggestions on broadband is @eir any joy for this ?? Having too many issues with @virginmedia #FirstWorldProblems #broadband

  • TheStoryQueeni2
    The Story Queen ie (@TheStoryQueeni2) reported from Fingal County, Leinster

    Rang @virginmedia 1908 number to cancel part of my home bundle package because I'm not permitted to use either WhatsApp or email to do so. Was told queue would be 20 mins. I waited 29.16 minutes and had to hang up. Are they trying to bore me into not cancelling? #FFS #SLoDG🤬

  • CiaranMiley
    Ciaran Miley (@CiaranMiley) reported from Dún Laoghaire-Rathdown, Leinster

    Are virgin media trying to see how little of the Bayern celebrations they can possibly show or something? ******* awful channel man #UCLfinal

  • jools1671
    Neil Dowling (@jools1671) reported from Fingal County, Leinster

    Any idea how to cancel virgin media? 3 people trying on phone + online for 4 hours today - no answer. Nothing on website !! @conor_pope @virginmedia

  • strangelands620
    Stephen McPadden (@strangelands620) reported from Dublin City, Leinster

    @virginmedia my father is in a nursing home in Leixlip, no TV for 2 days. No visitors, it’s the only entertainment they have. Please could you prioritise this. Things are bad enough as it is.

  • GemmaGemmasgem
    gemma mulrooney (@GemmaGemmasgem) reported from Fingal County, Leinster

    @virginmedia No currently in work & unable to stay on the line and wait for customer service representative I also sent an email & no response - Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • charlottemary0
    Charlotte (@charlottemary0) reported

    @virginmedia Unable to load that link... Any clues as to how long ‘this period’ might go on for? And any explanation for the poor customer service and lack of comms in cancelling an appointment? We still pay the full bill despite receiving a lesser service then?

  • jjsamos
    PSW 💙💙💙 (@jjsamos) reported

    @virginmedia I have been trying to talk to a competent human since 10am this morning just to get my broadband services resumed after my house was flooded. The experience has been so bad I now want to leave you

  • jakkudrifter
    JakkuDrifter (@jakkudrifter) reported

    @virginmedia SL65AE absolutely diabolical service - wait - non-service - that I’m paying for. This area has seen service interruptions for weeks. No way near good enough.

  • djw_365
    David (@djw_365) reported

    @virginmedia Hi, I generally have good WiFi throughout the house but I’m working from home and am at one of the furthest points from my hub and have poor WiFi signal - I’m going in circles on your website trying to buy a WiFi booster! Any chance of some help?

  • Kaleb_JCox
    Kaleb Cox (@Kaleb_JCox) reported

    @virginmedia Current download speeds are at 5mpbs. My package is "M200 Fibre Broadband" Help a guy out, please! (Already check for service issues, there aren't any & run all the normal troubleshooting steps, eg restarting the router and my other gear.)

  • zombie_apoc1
    GJM (@zombie_apoc1) reported

    @virginmedia not a GR8 start. Had Hub 4 installed and only getting 600MBPS with cable and only 20 MBPS by WiFi in some areas. Called and asked for VM adapters and phone was put down on me 😪

  • Dsgiddz
    Dev⚡️ (@Dsgiddz) reported

    I love wearing my oversized Virgin media hoodie to the gym because A) it’s such a sik pump cover and B) I can feel the rage of people who want cus at me for their bad service lmao

  • Ed_Swift
    Edward swift (@Ed_Swift) reported

    @virginmedia It has been impossible for me to get through to anyone who can help with that number, no matter how many times the social media team refer me to it or emails mention it. Your complaints team are unreachable.

  • snowsbal
    snowonxbox (@snowsbal) reported

    virgin media wifi is so bad atm tf they doin

  • charlottemary0
    Charlotte (@charlottemary0) reported

    @virginmedia No reference given, she really was most useless and rude the woman I spoke with. SW90RZ Your training seems far superior already. Thank you