Virgin Media Outage Report in Dublin, Leinster
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The latest reports from users having issues in Dublin come from postal codes D04, D02, D12, D08, D09, D24, D16 and D15.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dublin, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin, Clondalkin and Leixlip.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| TV | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dublin, Leinster
Latest outage, problems and issue reports in Dublin and nearby locations:
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Stat Boy Steven 🇳🇱 🇮🇪
(@StatBoy_Steven) reported
from
Fingal County, Leinster
@VirginMediaIE Maybe help schedule an engineer to install a Virgin Media Outlet. I tried calling to make an appointment but I'm not getting through with the connection dropping every time.
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Joan Connolly
(@jessiedublin) reported
from
Dublin City, Leinster
@virginmedia What's going on with the network in Dublin 3?! Was down for a time last night and now in the middle of my online course it's gone again!!!
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Sarah Anne McCarthy
(@sarah_mcc93) reported
from
Dublin City, Leinster
@F_Silvia95 @virginmedia Hi Sylvia, I spoke to James on the Customer Service Team and he has advised that they are aware of an outage in the area. There is an Engineer on site and an estimated repair time is 12 o'clock. Hopefully it will be sorted sooner 🤞
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Howard Hughes | Lifestyle
(@master_the_mind) reported
from
Firhouse, Leinster
.@VirginMediaIE Imagine a service provider tells you your billing cycle is the 8th - 8th each month. Then adds 3 extra weeks to your bill and says it’s charging you from the 27th - 27th of each month but hasn’t changed your billing cycle! #VirginMedia #Virgin360 #doublecharging
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terry mc cann
(@terrymccann3) reported
from
Dún Laoghaire-Rathdown, Leinster
@FM104 what is up with the station the past 2 days keeps dropping signal it’s like having broadband with virgin media
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Lisa O Brien
(@Lisapish) reported
from
Dublin City, Leinster
So WiFi completely gone in the house and @virginmedia don’t open Sundays for calls .. Surely that can’t be right .. I’m working from home So need help ?
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John003
(@john003) reported
from
Fingal County, Leinster
@MarkPaulTimes Problem is RTE Newstalk and Virgin Media see ISAG as presenting the settled science...Don't question the assertion they repeat..."If last July we had implemented zero covid.. would need no lockdown for last 6 months"...Media see anyone against them as some sort of covid deniers
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Sarah Anne McCarthy
(@sarah_mcc93) reported
from
Dublin City, Leinster
@virginmedia Hi, this is a Corporate Account and I do not have log in details. I have tried to call your support centre but your phone lines do not open until 9am. Can you check if there is a service outage reported in Pembroke Road, Ballsbridge, Dublin 4.
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anthonykelly
(@anthony54608932) reported
from
Firhouse, Leinster
@virginmedia I’m having issues with your WiFi I was gaming on the PS4 and all off a sudden internet connection drops Please tell me your WiFi isn’t down I have to use my iPhone 📱 on its data 4g to actually type this tweet I really hope use fix this ASAP
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DamienBroderick
(@1943ie) reported
from
Firhouse, Leinster
Dear people of the UK.. count yourselves lucky you don’t have to listen to the clueless “pundits” on virgin media ireland. People that NEVER played at the top of the game making comments like. “De Gea should have dived quicker” And “Pogba was doing the YMCA”
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Emma Roland
(@EmmaRoland3) reported
from
Firhouse, Leinster
@virginmedia I joined you for a €30pm deal. You just sent me a bill for €239 this month. I contacted your customer care team about this 2 weeks ago and it’s still not solved. How dare you... sort it out today. Don’t ever attempt to go near my bank account for an unagreed amount
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Cat Beahan-Brady
(@catbeahan) reported
from
Dublin City, Leinster
@virginmedia Is there an outage in Dublin 8? And if so any ideas when it’ll be back working?
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James Kavanagh
(@JamesKavanagh_) reported
from
Dublin City, Leinster
Also hi RTE or Virgin Media - please send down crews to cover it. I want back to back *** interviews telling us what they bought etc.
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Sarah Anne McCarthy
(@sarah_mcc93) reported
from
Dublin City, Leinster
@virginmedia @vmbusinesshelp Hi, if you check Twitter this has been reported by a number of Virgin Media customers in the Ballsbridge area. It it a network issue so it should not matter if its a Corporate or Private account.
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Paddy Morton
(@paddymorton) reported
from
Dublin City, Leinster
“ Are you having trouble with your service” Thanks for staying with us” @virginmedia Wait time was to be approx 30 mins. 😱😱😱 now on end of landline for I hour
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Dave Kerr
(@darkdiver) reported
from
Dún Laoghaire-Rathdown, Leinster
@Dublin_Suzy @MaiaDunphy @VodafoneIreland Only if you're switching provider on the same network - if switching to/from Virgin Media to eir/sky/Vodafone/Pure you might need to cancel with your existing provider too - so always check just to be sure (there are a total of 7 networks and more providers)
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Dr Jonathan Moran
(@JonathanMoran10) reported
from
Dublin City, Leinster
@virginmedia Is the WiFi down in Dublin 2 now?
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Sarah Anne McCarthy
(@sarah_mcc93) reported
from
Dublin City, Leinster
@virginmedia Can you let me know if there is a service outage in Pembroke Road, Ballsbridge? Thanks.
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Joan Connolly
(@jessiedublin) reported
from
Dublin City, Leinster
@virginmedia Crap WiFi for last few weeks with calls dropping, poor audio, get replacement modem which I installed after calls finished today and set it up-CONNECTION PROBLEM & of course tech support only until 6pm! Tried FAQs - STILL NOT WORKING!!
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Ash
(@Ashdiver) reported
from
Firhouse, Leinster
@leekpee @Gojairu Man they pretend to be professionals but they are not they hate our success they hate not being part of any success they hate losing all the time. You think BT is bad! I watch the match on virgin media, you would think City wasn't even playing.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SuzyQ Sturdy
(@sturdy_sue) reported
@virginmedia They did yes , Haven’t had accounts for at least 7 years, these 2 have popped up as of 2017, have no idea of account numbers , any past accounts were closed and Ive never been informed otherwise
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BaileyBop
(@DerekBetts) reported
@virginmedia I’ve already migrated my service away from virgin but despite 2 lengthy calls to CS I still haven’t received any confirmation that it’s actually been cancelled. Could you look into my account and confirm please?
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MishWeaver
(@MishWeaver) reported
So cross. @virginmedia dont answer phone, transfer you, cut you off, put you on hold, pass you aorund depts, cut you off again. Then tell you you havent verbally cancelled your contract and send you a bill. Then! They wont cancel your contract because you have a bill outstanding!
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MishWeaver
(@MishWeaver) reported
Beyond furious. Have been trying to cancel my virgin media contract for two weeks. I have phoned, visited website, been on chat, wrote a hand written letter to the address given as the right one to write to. @virginmedia #improperpractice #outrageouscustomerdiservice
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Across the Pond🇬🇧🇺🇸
(@j0hnhill) reported
@virginmedia Just WiFi, my son has now fixed what your customer service would not help with. Thanks for the reply
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ST👀 🏴🏳️🌈
(@s711art) reported
@xjamielister @virginmedia Iv experienced some of theeeee worst customer service with Virgin in the last few months
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Phoebe Lamb
(@PhoebesLamb) reported
@virginmedia Yeh my housemate spent 30 minutes explaining the circumstances and they said there is nothing they can do. Not even a sorry to hear about the fire. Every other service have been amazing. I’m shocked
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Ricardo Motti
(@RMotti) reported
@virginmedia No solution. Service can only happen when lockdown is over — which is understandable. Charging for the service, of course, is not understandable.
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paul corrigan
(@132starman) reported
Hi all how have virgin media I have been informed today that my services are rubbish because I am out of contract and being out of contract I get a rubbish signal that's why I have my TV going into little cubes can't watch it and my wifi is useless but if I renew it will be good
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L
(@leah05733909) reported
@virginmedia Just the WiFi box. I think? Tried rebooting it but still not working.. not connecting to my phone or my iPad.