Virgin Media Outage Report in Dublin, Leinster
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dublin come from postal codes D24, D04, D15, D07, D10, D12, D08 and D03.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dublin, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 07: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dublin, Leinster
Latest outage, problems and issue reports in Dublin and nearby locations:
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Joan Connolly
(@jessiedublin) reported
from
Dublin City, Leinster
@virginmedia Crap WiFi for last few weeks with calls dropping, poor audio, get replacement modem which I installed after calls finished today and set it up-CONNECTION PROBLEM & of course tech support only until 6pm! Tried FAQs - STILL NOT WORKING!!
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Dr Jonathan Moran
(@JonathanMoran10) reported
from
Dublin City, Leinster
@virginmedia Is the WiFi down in Dublin 2 now?
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John003
(@john003) reported
from
Fingal County, Leinster
@MarkPaulTimes Problem is RTE Newstalk and Virgin Media see ISAG as presenting the settled science...Don't question the assertion they repeat..."If last July we had implemented zero covid.. would need no lockdown for last 6 months"...Media see anyone against them as some sort of covid deniers
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Dave Kerr
(@darkdiver) reported
from
Dún Laoghaire-Rathdown, Leinster
@Dublin_Suzy @MaiaDunphy @VodafoneIreland Only if you're switching provider on the same network - if switching to/from Virgin Media to eir/sky/Vodafone/Pure you might need to cancel with your existing provider too - so always check just to be sure (there are a total of 7 networks and more providers)
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Sarah Anne McCarthy
(@sarah_mcc93) reported
from
Dublin City, Leinster
@virginmedia Hi, this is a Corporate Account and I do not have log in details. I have tried to call your support centre but your phone lines do not open until 9am. Can you check if there is a service outage reported in Pembroke Road, Ballsbridge, Dublin 4.
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Cat Beahan-Brady
(@catbeahan) reported
from
Dublin City, Leinster
@virginmedia Is there an outage in Dublin 8? And if so any ideas when it’ll be back working?
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DamienBroderick
(@1943ie) reported
from
Firhouse, Leinster
Dear people of the UK.. count yourselves lucky you don’t have to listen to the clueless “pundits” on virgin media ireland. People that NEVER played at the top of the game making comments like. “De Gea should have dived quicker” And “Pogba was doing the YMCA”
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Emma Roland
(@EmmaRoland3) reported
from
Firhouse, Leinster
@virginmedia I joined you for a €30pm deal. You just sent me a bill for €239 this month. I contacted your customer care team about this 2 weeks ago and it’s still not solved. How dare you... sort it out today. Don’t ever attempt to go near my bank account for an unagreed amount
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Sarah Anne McCarthy
(@sarah_mcc93) reported
from
Dublin City, Leinster
@F_Silvia95 @virginmedia Hi Sylvia, I spoke to James on the Customer Service Team and he has advised that they are aware of an outage in the area. There is an Engineer on site and an estimated repair time is 12 o'clock. Hopefully it will be sorted sooner 🤞
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James Kavanagh
(@JamesKavanagh_) reported
from
Dublin City, Leinster
Also hi RTE or Virgin Media - please send down crews to cover it. I want back to back *** interviews telling us what they bought etc.
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Joan Connolly
(@jessiedublin) reported
from
Dublin City, Leinster
@virginmedia What's going on with the network in Dublin 3?! Was down for a time last night and now in the middle of my online course it's gone again!!!
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Sarah Anne McCarthy
(@sarah_mcc93) reported
from
Dublin City, Leinster
@virginmedia Can you let me know if there is a service outage in Pembroke Road, Ballsbridge? Thanks.
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Paddy Morton
(@paddymorton) reported
from
Dublin City, Leinster
“ Are you having trouble with your service” Thanks for staying with us” @virginmedia Wait time was to be approx 30 mins. 😱😱😱 now on end of landline for I hour
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Sarah Anne McCarthy
(@sarah_mcc93) reported
from
Dublin City, Leinster
@virginmedia @vmbusinesshelp Hi, if you check Twitter this has been reported by a number of Virgin Media customers in the Ballsbridge area. It it a network issue so it should not matter if its a Corporate or Private account.
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Stat Boy Steven 🇳🇱 🇮🇪
(@StatBoy_Steven) reported
from
Fingal County, Leinster
@VirginMediaIE Maybe help schedule an engineer to install a Virgin Media Outlet. I tried calling to make an appointment but I'm not getting through with the connection dropping every time.
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terry mc cann
(@terrymccann3) reported
from
Dún Laoghaire-Rathdown, Leinster
@FM104 what is up with the station the past 2 days keeps dropping signal it’s like having broadband with virgin media
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John003
(@john003) reported
from
Fingal County, Leinster
@griptmedia @john_mcguirk From RTE point of view cheap price...Means they never have to have John McGuirk on again for fear of libel....Newstalk and Virgin media can use the same excuse....
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Lisa O Brien
(@Lisapish) reported
from
Dublin City, Leinster
So WiFi completely gone in the house and @virginmedia don’t open Sundays for calls .. Surely that can’t be right .. I’m working from home So need help ?
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Ash
(@Ashdiver) reported
from
Firhouse, Leinster
@leekpee @Gojairu Man they pretend to be professionals but they are not they hate our success they hate not being part of any success they hate losing all the time. You think BT is bad! I watch the match on virgin media, you would think City wasn't even playing.
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Howard Hughes | Lifestyle
(@master_the_mind) reported
from
Firhouse, Leinster
.@VirginMediaIE Imagine a service provider tells you your billing cycle is the 8th - 8th each month. Then adds 3 extra weeks to your bill and says it’s charging you from the 27th - 27th of each month but hasn’t changed your billing cycle! #VirginMedia #Virgin360 #doublecharging
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Essex
(@benessex2) reported
@virginmedia My 14 day cooling off period finishes today. I want to cancel, what can I do if I can't speak to you today?
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ChrissyD
(@Chrissyd27) reported
@virginmedia me and my neighbours have all lost our virgin fibre but yet your saying there's no issue this time and I need an engineer... we can't all need engineers, this is an area fault like yesterday and I'm fuming about it
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Kim Shutler
(@KimShutler) reported
@virginmedia I have now been on call 3 times for over half an hour only to be cut off without getting through. Why can I only cancel by speaking to you or in writing? Terrible customer service after several years of awful connection.
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philly
(@psianb) reported
@Catrabbit75 @virginmedia I feel very sorry for the advisors but… onto my 17th hour trying to cancel! When will this nightmare end?
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KJL
(@kerryjeanlister) reported
@virginmedia I have called back three times since this and each time I get a recorded message saying you are busy and to call back. I need to cancel my broadband and this is a time sensitive issue, what exactly do you suggest I do?
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Matthew Burden
(@mattjbizzle) reported
@virginmedia could you please tell your complaints procedure as after 45 mins trying to get an issue resolve you decide to hang up the call. Issue still not resolved and I would like to submit a formal complaint.
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Denise Jack
(@deedeej90) reported
@virginmedia I think it’s pretty terrible that your agent could resolve the issue then put me on hold to speak to a supervisor to then hang up on me…how is an ai going to help if a person can’t?
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Horia Stefan
(@horiastefan) reported
@virginmedia Trying to get to someone since Fri to check for retention offers. Managed to talk on WhatsApp, was given the same price as an offer(!).When I wanted to cancel,she transferred me to another team who could give me a better offer.Obviously noone answered. It’s like the Twilight Zone
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SeeingStars
(@seeingstars76) reported
@kerryjeanlister @virginmedia Worst customer service I have ever experienced.
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Mohammed Bhamji
(@bhamjim) reported
@virginmedia so hours on the phone on Saturday, then Sunday, used your text service since Saturday and still no resolution to cancel my contract! I will be cancelling my direct debit if I do not get a response by tomorrow!