Virgin Media outages and service status in Dublin, Leinster
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Dublin, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
- The most recent signal from this area was received Aug 27, 2:12 PM GMT+1.
- Internet (61%)
- Total Blackout (17%)
- Wi-fi (17%)
- Phone (6%)
The latest reports from users having issues in Dublin come from postal codes D07 , D12 , D04 , D02 , D10 , D24 , D16 and D08 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dublin, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 27: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin
|
Internet | 8 minutes ago |
|
Dublin
|
Wi-fi | 22 hours ago |
|
Dublin
|
Wi-fi | 5 days ago |
|
Dublin
|
Internet | 6 days ago |
|
Dublin
|
Total Blackout | 7 days ago |
|
Dublin
|
Internet | 8 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dublin, Leinster
Latest outage, problems and issue reports in Dublin and nearby locations:
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Shivvy (@ShivsterShiv) reported from Dublin City, LeinsterAnyone else's Internet (virgin media) down?
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Ronan Cahill (@MrChillr) reported from Dublin City, Leinster@Cormac98683334 @virginmedia Is the service down in Dublin 6?
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Richard Holdsworth (@RHoldsworth1969) reported from Fingal County, Leinster@SkyIreland unbelievably poor service. New SkyQ upgrade - spent over €2k per year for last 10 years of loyalty, box faulty & best service you can give is engineer out in 6 days. I’ll be off to @virginmedia unless this changes. #CustomerService
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Darren Hughes (@d__hughes) reported from Dún Laoghaire-Rathdown, LeinsterAnalyst on Virgin Media, presumably being paid to be there, claiming he’d fancy United more 2-0 down than at nil all case in point why football coverage nearly unwatchable these days
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Shock of Grey (@shockofgreyshop) reported from Dublin City, Leinster@virginmedia service down in Dublin 8? Off since around noon
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Damien Mullen (@damiengmullen) reported from Dublin City, Leinster@VirginMediaIE why are some channels not available on my #virginmedia TV Box. For some odd reason the #FACupFinal is not available on any of the #virginmedia channels and @BBC1 is one of the channels in which the signal is down.
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Mary O'Brien Sheehan (@OBrienSheehan) reported from Fingal County, Leinster@JamesTurner37 @virginmedia Service providers is a misnomer they do not do customer service.
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Dave Kerr (@darkdiver) reported from Dún Laoghaire-Rathdown, Leinster@Dublin_Suzy @MaiaDunphy @VodafoneIreland Only if you're switching provider on the same network - if switching to/from Virgin Media to eir/sky/Vodafone/Pure you might need to cancel with your existing provider too - so always check just to be sure (there are a total of 7 networks and more providers)
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Megan Roantree (@MeganRoantree) reported from Dublin City, LeinsterThe fact that there is a weird, outdated weight-loss show on Virgin Media 2 just before #LoveIsland is just wild to me. So many young people are tuning in to watch Love Island and catching even 15 mins of this before hand does so much damage and is also just really out of touch?
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DamienBroderick (@1943ie) reported from Firhouse, LeinsterDear people of the UK.. count yourselves lucky you don’t have to listen to the clueless “pundits” on virgin media ireland. People that NEVER played at the top of the game making comments like. “De Gea should have dived quicker” And “Pogba was doing the YMCA”
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Derek Lennon (@lennon_derek) reported from Firhouse, LeinsterBeen on hold for 22 min so far with virgin media customer service is horrendous @VirginMediaIE I know we’re all at home no excuse for bad service though
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Ross Connolly (@rossconn96) reported from Firhouse, Leinster@virginmedia Is there a wifi outage in Firhouse? Keeps dropping all morning
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MyDreamEscapade 🇳🇬🇮🇪 (@MyDreamEscapade) reported from Dublin City, Leinster@virginmedia internet not working in Dublin 8, what is the problem please?
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KingCurly (@KingCurly) reported from Dublin City, Leinster@virginmedia if you are going to buy the rights to an international sporting tournament, at least have you online player be able to stream a decent quality. What is this? 480p? 720p?You're a god damn Internet service provider! This stream looks like Minecraft graphics! #6nations
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Ashley (@gloverstweets) reported from Dún Laoghaire-Rathdown, Leinster@MissIG_Geek @neil_neilzone @virginmedia VM are very secretive about their footprint Maybe they changed but never had a public map, didn’t allow resale, and afaik they don’t report passed/connected stats to Comreg or Dept
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Cllr Hazel De Nortúin (@HazelPBP) reported from Dublin City, Leinster@virginmedia why is your customer service so bad? I'm waiting 20 mins on hold!
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Marcas (@IsMiseMarcas) reported from Dublin City, Leinster@OConnorOisin Bad news sells. Positive news doesn’t. RTE is almost as bad as Virgin Media when it comes to putting scary stuff in titles, and burying fact.
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Howard Hughes | Lifestyle (@master_the_mind) reported from Firhouse, Leinster.@VirginMediaIE Imagine a service provider tells you your billing cycle is the 8th - 8th each month. Then adds 3 extra weeks to your bill and says it’s charging you from the 27th - 27th of each month but hasn’t changed your billing cycle! #VirginMedia #Virgin360 #doublecharging
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Paul Walsh (@IamPaulWalsh) reported from Dublin City, Leinster@virginmedia are great when you can reach them-but they can’t be reached.4 times I’ve been on hold for almost 1hr waiting to ask questions. I now have a new box,but of course-it’s giving me an error reading.Brilliant.After 6pm?Tough luck if you’re a #virginmedia customer.
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Sarah Anne McCarthy (@sarah_mcc93) reported from Dublin City, Leinster@virginmedia Hi, this is a Corporate Account and I do not have log in details. I have tried to call your support centre but your phone lines do not open until 9am. Can you check if there is a service outage reported in Pembroke Road, Ballsbridge, Dublin 4.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Matt Whitby (@mattwhitby) reportedIs there a worse customer support than @virginmedia ? Ten minutes in between responses, and incapable of answering a simple question.
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Allen Johnson 🇵🇸 (@AllenJohnson18) reported@virginmedia I have been without internet, phone and tv since Thursday 13 August. Despite 4 engineers from VM and 3 Commex 2000. I have been blatantly lied to by your customer service team who made me wait 5days for an appointment. Sick of Virgin Media
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Emily Ford (@T0350X) reported@virginmedia why is it so hard to cancel an account?!? I’m moving house and out of contract, you don’t service the new area. You have been changing me stupid money for internet for months and when I ring to cancel the account I get moved between multiple people!
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Tomi (@GadgetsBoy) reportedTrying to cancel a virgin media broadband has to be as painful as pulling teeth without local anaesthetic
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Anand Gupta (@anandcheam) reported@virginmedia can you spend some money on customer care so they can answer calls / chats and LISTEN when they do ? You guys sent me 2016 router box when the agreement was to send the latest and now no one is licking up the phone, is that joke? @Ofcom British regulators need to penalise where it starts hurting the service company. Like they do in the USA, 100s of millions of pounds or billions. Not peanuts.
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Cameron thompson (@CAMERON1Tzz) reported@virginmedia internets been off since Thursday hurry up and sort this out ur company takes enough money. Terribly handing these problems we pay u give internet and tv not fix the problems cause that are always on the company’s end.
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Mike B (@BonesE78) reportedIm sick to death of your Internet dropping out EVERY DAMN DAY!!! Heres my number (check your DMs),can someone phone me ASAP to discuss compensation and termination of my contract!!! @virginmedia
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CC (@TheRISCHAUS) reportedIn the bordering 10 years of having @virginmedia broadband I have never experienced over 5 days of broken internet. In the time I have decided to play GTA online. The internet had the audacity to drop DURING A HEIST FINALE. Diabolical.
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Lee (@LeeDeacy90) reported@LowerNorthBank @virginmedia So bad & such an idiotic decision to do it this weekend. You about later?
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Leigh Gow (@LeighHutch90) reportedWhy is the sky sports+ red button option still terrible? @virginmedia