Virgin Media outages and service status in Dublin, Leinster
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Dublin, including 1 direct report.
- The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
- The most recent signal from this area was received Apr 30, 6:26 PM GMT+1.
- Internet (46%)
- Total Blackout (32%)
- E-mail (11%)
- Wi-fi (4%)
- TV (4%)
- Phone (4%)
The latest reports from users having issues in Dublin come from postal codes D24 , D12 , D15 , D07 , D02 , D08 , D22 and D05 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dublin, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 30: Problems at Virgin Media
Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin
|
Internet | 3 hours ago |
|
Dublin
|
Internet | 1 day ago |
|
Dublin
|
Internet | 1 day ago |
|
Dublin
|
Internet | 2 days ago |
|
Dublin
|
Phone | 2 days ago |
|
Dublin
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dublin, Leinster
Latest outage, problems and issue reports in Dublin and nearby locations:
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Paul Walsh (@IamPaulWalsh) reported from Dublin City, Leinster@virginmedia are great when you can reach them-but they can’t be reached.4 times I’ve been on hold for almost 1hr waiting to ask questions. I now have a new box,but of course-it’s giving me an error reading.Brilliant.After 6pm?Tough luck if you’re a #virginmedia customer.
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Yeah, No. (@decko57) reported from Dún Laoghaire-Rathdown, Leinster@virginmedia What's the craic on getting some help for my TV, its not working properly and nobody is available to take my call.
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Muddy Mae Suggins (@meadowgroove) reported from Dublin City, Leinster@conor_pope @virginmedia are shockingly bad. I don’t have a standout for good.
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Ron (@dubstarry) reported from Dublin City, Leinster@virginmedia have a problem with my box tried phoning they said its out of hours who can I contact for help?
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James Kavanagh (@JamesKavanagh_) reported from Dublin City, LeinsterAlso hi RTE or Virgin Media - please send down crews to cover it. I want back to back *** interviews telling us what they bought etc.
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BOBBY McDONNELL (@BOBMCD1) reported from Dún Laoghaire-Rathdown, Leinster@VirginMediaIE moved to virgin Mobike today , can’t make calls but can get calls and data works . Can’t contact customer service as they are closed ?! Not a great start .. help #virginmedia #virginmobile #help
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Darren Hughes (@d__hughes) reported from Dún Laoghaire-Rathdown, LeinsterAnalyst on Virgin Media, presumably being paid to be there, claiming he’d fancy United more 2-0 down than at nil all case in point why football coverage nearly unwatchable these days
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Me 🌻 (@Irenelizabeth19) reported from Firhouse, LeinsterNo internet all day and no one to speak to as customer service now closed , no internet yesterday afternoon either, what’s going on?? @ virginmedia. ie
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Declan McAnallen (@DeclanMcAnallen) reported from Dublin City, Leinster@VirginMediaIE hi, tv and broadband outage in my entire area for virgin media (dublin 9 / griffith avenue area). Can someone please let me know when this will be resolved?
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Cathal Farrell 🏳️🌈 (@Cathal_Farrell) reported from Dublin City, Leinster@SkyIreland @SkyHelpIreland Day 1 of living without my SKY Q box: I can’t even watch any recordings or app on the box without satellite signal - but I found them on All4, Virgin Media and RTE Player apps instead. So far so good. #skyq #livingwithoutsky
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Derek Lennon (@lennon_derek) reported from Firhouse, LeinsterBeen on hold for 22 min so far with virgin media customer service is horrendous @VirginMediaIE I know we’re all at home no excuse for bad service though
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BOBBY McDONNELL (@BOBMCD1) reported from Dún Laoghaire-Rathdown, Leinster@VirginMediaIE just moved to virgin mobile today .. data works , can receive calls but can nit make calls and your tech service line is close #virginmedia #help
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Rosaria Swift (@RosariaSwift) reported from Dún Laoghaire-Rathdown, Leinster@virginmedia Internet service extremely poor today. Any issue reported locally in Dublin 14? #virginmediadown
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Cosgrove Gaynard Solicitors (@CosgroveGaynard) reported from Dublin City, Leinster@virginmedia can we get an update on issues with the internet in Dublin 4 - 3rd time it is down this week. Hold time of 15mins when we call. Many thanks
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Nischay Madan (@nischaymadan) reported from Fingal County, Leinster@virginmedia very poor support with wait time of 10 to 20 minutes on 1908 call support
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DamienBroderick (@1943ie) reported from Firhouse, LeinsterDear people of the UK.. count yourselves lucky you don’t have to listen to the clueless “pundits” on virgin media ireland. People that NEVER played at the top of the game making comments like. “De Gea should have dived quicker” And “Pogba was doing the YMCA”
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Emma Roland (@EmmaRoland3) reported from Firhouse, Leinster@virginmedia I joined you for a €30pm deal. You just sent me a bill for €239 this month. I contacted your customer care team about this 2 weeks ago and it’s still not solved. How dare you... sort it out today. Don’t ever attempt to go near my bank account for an unagreed amount
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Jack Murray (@mediamurray) reported from Dublin City, LeinsterAnyone having problems with Virgin Media Broadband in Dublin?
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Tomás 🇮🇪🏴☠️🇺🇦🇵🇸 (@IrelandPhoto) reported from Firhouse, Leinster@virginmedia No service again in Belgard Heights/Alpine Rise Tallaght. Any update. Service checker does not recognise Eircode either!
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♛ Hot Chicken Wings ♛ (@itsChaJel) reported from Dublin City, Leinster@virginmedia hey is there a problem with connection in Smithfield area? We are disconnected since yesterday afternoon! We’ve tried rebooting and all that jazz and still no luck. Making it so hard to be working from home.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Richards (@DWRICHARDS) reported@virginmedia Thanks so much. Who should I ask for?! Current promise via Chat is a chq within 30 days. The problem with contacting Virgin Media by phone or online when you are a former customer chasing a refund is that it is difficult to get past your security checking if it's an old a/c.
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twocakesdakes (@2cakesdakes) reported@virginmedia absolutely **** company. Don't look after their loyal customers. Trying to cancel phone line and going to charge extra for smaller package. Just **** off
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🇬🇧💃Kitty Fisher🏴💋🌺🇬🇧🇮🇱💜✡️💋 (@Purple67Florida) reported@NotFarLeftAtAll Said it many time whilst speaking to a customer service rep at Virgin Media . Absolutely pathetic.
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entrustTMF (@entrustTMF) reported@virginmedia OK, leaving aside the fact it seems pretty poor that I haven't had a reply from the original agent for four days now I'm happy enough to send a repeat of it IF I don't need to faff about going through security yet AGAIN? IF I do-I'll just wait for a reply to the original DMs. OK?
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Kathy Miller (@KathyMi25429227) reported@virginmedia WiFi cutting out twice today and in last 2 days. Inconvenient at best. Why? Postcode says no issues..
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Sue Rouse💙 🇺🇦 (@rouse_sue) reported@virginmedia your customer service is appalling. Keep being given the run around and no action. Hate to do it this way.
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Donna B (@beasknees81) reported@virginmedia had a guy phoning from a mobile number 07740338310, claiming to be from Virgin Media. I just hung up. As I have never had anyone from you guys phoning me from a mobile number ever!!
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Joel Sheppard (@joelshepp) reported@asksupportcreww @virginmedia No I'm not going to follow you or "drop a DM". I'm perfectly willing to have this conversation in the public domain to highlight how shambolic your customer service is.
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Alex MacLeod 🌻 (@AlexMacLeod9) reported@spudbishop666 @virginmedia I was a VM customer for 30 odd years but ditched them recently because of price and customer service. Last price hike took me package to £235 a month. Now with EE at £86 a month for similar TV and broadband package but no landline phone which we didn't use anyway.
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Shaun (@shauny67) reported@virginmedia @paulpresenteruk Never use ring door bell over WiFi why cos only works on 2.4ghz & Virgin like all providers combine 2.4 & 5ghz together would need to split them & set a static IP address for the ring door bell on 2.4ghz. best option is ethernet to a POE switch for data & power