Virgin Media outages and service status in Dublin, Leinster
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 6 outage signals in the last 24 hours around Dublin, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 24, 6:56 PM GMT+1.
- Internet (61%)
- Wi-fi (24%)
- Total Blackout (8%)
- TV (5%)
- Phone (3%)
The latest reports from users having issues in Dublin come from postal codes D24 , D08 , D07 , D12 , D17 , D02 , D16 and D6W .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dublin, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 24: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin, and Swords.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin
|
TV | 45 minutes ago |
|
Dublin
|
Internet | 2 hours ago |
|
Dublin
|
Internet | 3 hours ago |
|
Dublin
|
Internet | 4 hours ago |
|
Dublin
|
Internet | 5 hours ago |
|
Dublin
|
Wi-fi | 23 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dublin, Leinster
Latest outage, problems and issue reports in Dublin and nearby locations:
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Sarah Anne McCarthy (@sarah_mcc93) reported from Dublin City, Leinster@F_Silvia95 @virginmedia Hi Sylvia, I spoke to James on the Customer Service Team and he has advised that they are aware of an outage in the area. There is an Engineer on site and an estimated repair time is 12 o'clock. Hopefully it will be sorted sooner 🤞
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Finto182🇮🇪 (@finto182) reported from Firhouse, Leinster@aperally @virginmedia I have fully restored network now! Was down for 10 hours though !
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Peter Galligan (@PeterGa75452144) reported from Dublin City, Leinster@VirginMediaIE I'm trying to login into Virgin Media account
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Paul Nealon (@paulnealon90) reported from Dún Laoghaire-Rathdown, LeinsterThis time last year I was working a delivery job just to survive and pay my car insurance/mobile bill and basic food shops. Fast forward a year. Now working to brilliant jobs with DIY SOS and Virgin Media, which I never would've got had I quit on Irish Football Fan TV.
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Shivvy (@ShivsterShiv) reported from Dublin City, LeinsterAnyone else's Internet (virgin media) down?
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Rosaria Swift (@RosariaSwift) reported from Dún Laoghaire-Rathdown, Leinster@virginmedia Internet service extremely poor today. Any issue reported locally in Dublin 14? #virginmediadown
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Shock of Grey (@shockofgreyshop) reported from Dublin City, Leinster@virginmedia service down in Dublin 8? Off since around noon
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HConway (@HConway2020) reported from Dublin City, Leinster@donie At midnight CNN went blank. Apparently Virgin Media, my network, has lost their contract to show CNN. I'll miss you Donie, and all the other presenters and correspondents. Have to consider moving to Sky, but I've resisted that move for years. 🖐🖐🇮🇪
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Derek Lennon (@lennon_derek) reported from Firhouse, LeinsterBeen on hold for 22 min so far with virgin media customer service is horrendous @VirginMediaIE I know we’re all at home no excuse for bad service though
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david connolly (@_davidconnolly) reported from Dublin City, Leinster@marmulades oh it's very tenuous if I'm honest. mostly about keeping the ipv6 of virgin media in ds-lite ipv6 w/o breaking PlayStation Network by subbing in some nice ipv4 connectivity from digiweb. pings / routes in inex are much better for digiweb so I wfh with it too
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Ash (@Ashdiver) reported from Firhouse, Leinster@leekpee @Gojairu Man they pretend to be professionals but they are not they hate our success they hate not being part of any success they hate losing all the time. You think BT is bad! I watch the match on virgin media, you would think City wasn't even playing.
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Simon Killeen (@SimonKilleen91) reported from Dublin City, Leinster@virginmedia No problems in the area from what I can see guys. Have done all the trouble shooting etc and have ensured all bills have been paid. Can you please advise? Crucial to have working from home obviously.
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Tadhg Kenny (@TadhgKenny1) reported from Fingal County, LeinsterShocking experience @virginmedia trying to cancel a technical appointment which was never agreed to in the 1sr place.
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Howard Hughes | Lifestyle (@master_the_mind) reported from Firhouse, Leinster.@VirginMediaIE Imagine a service provider tells you your billing cycle is the 8th - 8th each month. Then adds 3 extra weeks to your bill and says it’s charging you from the 27th - 27th of each month but hasn’t changed your billing cycle! #VirginMedia #Virgin360 #doublecharging
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Tom (@FennellyTom) reported from Firhouse, Leinster@VirginMedia_TV Goodbye to your crap Virgin MEDIA TV. Now 80% adds and 20% Program content. Maybe just forget about programs and do everyone a favour
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rorydelamere (@rorydelamere) reported from Dublin City, Leinster@virginmedia internet gone since yesterday in Glasnevin. Customer support lines closed. Can you fix please?
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Megan Roantree (@MeganRoantree) reported from Dublin City, LeinsterThe fact that there is a weird, outdated weight-loss show on Virgin Media 2 just before #LoveIsland is just wild to me. So many young people are tuning in to watch Love Island and catching even 15 mins of this before hand does so much damage and is also just really out of touch?
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jamesmcc (@jamesmcc2000) reported from Dublin City, Leinster@virginmedia now waiting 45mins for support to pick up - you said 20mins! The problem is your service is so awful I can’t do this online. Please let me know if the 20mins is a lie and that you don’t answer at all.
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Simon Killeen (@SimonKilleen91) reported from Dublin City, Leinster@virginmedia is your network down? Haven’t had any issues in a while, but this morning none of us can get on? Seem to be connecting to the modem fine, but no network for us. Can you please advise if there are any network issues or if it’s just our connection? Thanks
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Finto182🇮🇪 (@finto182) reported from Firhouse, Leinster@virginmedia I’m attempting to access this site but it does not appear to be working on your network which is quite funny! I’m attempting now on 4G but having problems getting into my account ! Ringing 1908
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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roo64 (@ianrooney48) reported@virginmedia My tv picture is distorted and pixelled. Been gradually getting worse since yesterday. Many of us in the M43 Manchester area having the same problem.
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Carrie (@IamCarrieagain) reported@virginmedia Which part of I am disabled and cannot do this on demand do you not understand? Did you even think of the consequences on your disabled customers? You weren't upfront re my current, working router being switched off after just 5 days. Disgusting service. Now I'm without any
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Richard (@xTHEDROIDx) reported@virginmedia I've managed to sort it. Your customer service is appalling and because they're based in India, they lack any form of understanding or compassion and language barriers made the entite situation worse. Your UK based customer service team are flawless.
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COYS (@KAY7COYS) reported@virginmedia are the worst internet provider. Wouldn’t recommend at all.
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Rob Lawler (@RobLawler840229) reported@virginmedia I have been on the home today and advised of the fault in my area if the fault is not fixed by the 26th that will be 2 weeks without any internet service as I have broadband and tv but as the broadband is down the tv won’t work
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Sco (@ynadhim) reported@virginmedia Hi, i lost internet connection, HP3, is there an issue??
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Tracey Russell (@TraceyR16154277) reported@rpd_pacer @claireroberts01 @virginmedia I left Virgin Media a couple of years ago, after being with them for 20 years. Customer service is non existent, I got sick of trying to deal with Indian call centre staff who barely understood English. The equipment was crap and waiting weeks for engineers was a joke.
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Jen Smith (@Her_indoors51) reported@virginmedia Thank you but a lovely lady on your customer service spent 40 minutes to fix it for me.
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UAVHive (@UAVHive) reported@Benleo I have worked in telecoms customer service so can vouch for Virgin Media being (in my view) the worst in the industry. They billed me twice for a single month & made me pay for equipment I'd already returned. I was overjoyed to cancel.
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Basquildol 💙 (@basquildol) reported@virginmedia Hi, is there an outage causing issues on the APP catch-up/box sets? The sound is in and out on all programs & films on these services, but there no sound issue with live programming on the APP. Can someone advise or provide help to resolve? Thanks