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Virgin Media

Virgin Media Outage Report in Dublin, Leinster

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Dublin come from postal codes D12 , D07 , D04 , D24 , D15 , D08 , D16 and D10 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Dublin, Leinster

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 3: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Dublin, Leinster

The most recent Virgin Media outage reports came from the following cities: Dublin.

CityProblem TypeReport Time
Dublin Total Blackout 2 days ago
Dublin E-mail 2 days ago
Dublin Internet 3 days ago
Dublin Total Blackout 4 days ago
Dublin Total Blackout 5 days ago
Dublin Internet 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dublin, Leinster

Latest outage, problems and issue reports in Dublin and nearby locations:

  • shockofgreyshop
    Shock of Grey (@shockofgreyshop) reported from Dublin City, Leinster

    @virginmedia service down in Dublin 8? Off since around noon

  • ColinKeogh5
    Colin Keogh (@ColinKeogh5) reported from Dún Laoghaire-Rathdown, Leinster

    Is virgin Internet still down in Foxrock are in Dublin. No credit card service in our cafe is killing the business. Anyone ides when it will be back #virginmedia

  • IsMiseMarcas
    Marcas (@IsMiseMarcas) reported from Dublin City, Leinster

    @OConnorOisin Bad news sells. Positive news doesn’t. RTE is almost as bad as Virgin Media when it comes to putting scary stuff in titles, and burying fact.

  • 56Hz
    dave anderson 💙 (@56Hz) reported from Dublin City, Leinster

    @John_B_Stewart @British_Airways Having worked in Support for 25 years, unfortunately I know all of the maths. Outsourcer gives good price, undestaffs, survives QBRs with client. Company saves, customer and call agents are all in hell. See also: NTL/Virgin Media and all iterations thereof.

  • Gerryob105
    Gerry O Brien (@Gerryob105) reported from Dublin City, Leinster

    @VirginMediaIE has anyone else noticed that virgin media have taken most FM radio stations off their network.. They recently did upgrade works in Dublin 3 and virtually all the stations are gone. I’ve held on the phone for far too long waiting for someone to answer.

  • CosgroveGaynard
    Cosgrove Gaynard Solicitors (@CosgroveGaynard) reported from Dublin City, Leinster

    @virginmedia can we get an update on issues with the internet in Dublin 4 - 3rd time it is down this week. Hold time of 15mins when we call. Many thanks

  • decko57
    Yeah, No. (@decko57) reported from Dún Laoghaire-Rathdown, Leinster

    @virginmedia What's the craic on getting some help for my TV, its not working properly and nobody is available to take my call.

  • HConway2020
    HConway (@HConway2020) reported from Dublin City, Leinster

    @donie At midnight CNN went blank. Apparently Virgin Media, my network, has lost their contract to show CNN. I'll miss you Donie, and all the other presenters and correspondents. Have to consider moving to Sky, but I've resisted that move for years. 🖐🖐🇮🇪

  • HappierAtWorkHQ
    Aoife O’Brien (@HappierAtWorkHQ) reported from Dublin City, Leinster

    Anyone having issues with wifi @virginmedia in Clontarf/ Raheny/ Killester area? #wifidown #virginmediadown

  • KingCurly
    KingCurly (@KingCurly) reported from Dublin City, Leinster

    @virginmedia if you are going to buy the rights to an international sporting tournament, at least have you online player be able to stream a decent quality. What is this? 480p? 720p?You're a god damn Internet service provider! This stream looks like Minecraft graphics! #6nations

  • Cathal_Farrell
    Cathal Farrell 🏳️‍🌈 (@Cathal_Farrell) reported from Dublin City, Leinster

    @SkyIreland @SkyHelpIreland Day 1 of living without my SKY Q box: I can’t even watch any recordings or app on the box without satellite signal - but I found them on All4, Virgin Media and RTE Player apps instead. So far so good. #skyq #livingwithoutsky

  • ShivsterShiv
    Shivvy (@ShivsterShiv) reported from Dublin City, Leinster

    Anyone else's Internet (virgin media) down?

  • JoeMcCormac
    Joe McCormac🇮🇪🇬🇧🇪🇺🇺🇸 (@JoeMcCormac) reported from Firhouse, Leinster

    @EdwardO42002935 @AnnTravers6 @virginmedia The mental anguish of any victim male or female must be awful. Violence towards any living being human or animal must never be tolerated.

  • DeclanMcAnallen
    Declan McAnallen (@DeclanMcAnallen) reported from Dublin City, Leinster

    @VirginMediaIE hi, tv and broadband outage in my entire area for virgin media (dublin 9 / griffith avenue area). Can someone please let me know when this will be resolved?

  • KingCurly
    KingCurly (@KingCurly) reported from Dublin City, Leinster

    @virginmedia if you are going to buy the rights to an international sporting tournament,at least have your online player be able to stream a decent quality. What is this? 480p? 720p?You're a god damn Internet service provider! This stream looks like Minecraft graphics! #6nations

  • Jimpetuous
    Jim (@Jimpetuous) reported from Dublin City, Leinster

    Never thought I'd see the day where I had something good to say about RTEPlayer, but the stream on @virginmedia is shite @VirginMediaIEPR

  • EmmaLaneS
    Emma Lane-Spollen (@EmmaLaneS) reported from Dublin City, Leinster

    @virginmedia my heart is broken watching ‘War Child’. Why do we let this happen? #warchild #refugees

  • fingalpimpernel
    laura 🗿🤯 (🏴‍☠️= 🤡) (@fingalpimpernel) reported from Fingal County, Leinster

    @virginmedia no longer carrying @CNN. Allegedly because CNN has a new online service..... Which doesn't service Ireland....🤪

  • Planty1929
    Graham (@Planty1929) reported from Dublin City, Leinster

    Love Virgin Media man, nothing like a good random WiFi outage for an hour during the work day. 10/10

  • MissTakenDublin
    Miss Taken 🎀💬 (@MissTakenDublin) reported from Dublin City, Leinster

    @imlukee Personally am expecting the Virgin Media Park to open with a lightning fast broadband themed rollercoaster, topped off with dog **** customer service

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • narly
    narly (@narly) reported from Merton, England

    Statutory weekly **** connection from @virginmedia

  • RoyKyffin
    Roy Kyffin (@RoyKyffin) reported

    @virginmedia Hi just been out of house, signal strength checked outside house and about 1/2 mile away still not full signal

  • AimOshin
    Amy Oshin (@AimOshin) reported

    @virginmedia I raised it I think 17th Feb due to a long list of being misinformed,wrong equipment turning up,the right equipment not being sent & then not being able to activate the box when it eventually did arrive.This resulted in many hours being spent on the phone and still no resolution!

  • imedwest
    Ed West (@imedwest) reported

    @virginmedia No they have no explanation other than upgrading works in the area (although it doesn’t come up with any issues when I search my postcode on the website). It’s been down for 5 straight days now. I’ve only just joined virgin so extremely disappointing that I’ve made wrong decision

  • LaurenceBraith1
    Laurence Braithwaite (@LaurenceBraith1) reported

    Broadband down every 20 minutes on average. Utterly unacceptable service from @virginmedia again who think the problem is our WiFi 🤔 #BeHonest

  • Fran_RDG
    Francesca Fogell (@Fran_RDG) reported

    @virginmedia are you going to respond to my request for help? I've been a customer for over 8 years. I just want to speak to someone about my account. I've now been waiting for a reply to my tweets for 30 mins

  • Fran_RDG
    Francesca Fogell (@Fran_RDG) reported

    @virginmedia You should be able to find this broken link, it appears when I try to set /recover a new password after entering my surname and account number.

  • gingerbiglove
    ricky ginger biglove (@gingerbiglove) reported

    @virginmedia That 0345 is the same as I called yesterday. Not much help.

  • pauldgoodman11
    Paul Goodman (@pauldgoodman11) reported

    @virginmedia Sean in the customer team says there is no temporary solution, noone that I can speak and it has 48 hours

  • easton_85
    David Easton (@easton_85) reported

    @virginmedia No. Multi emails and had no reply. Got told you had sent a follow up in the form of a letter which we never received. Why a letter would be sent after sending emails I don't know. Seems a convenient way for a complaint to be "forgotten about".