Virgin Media outages and service status in Dublin, Leinster

Problems in the last 24 hours in Dublin, Leinster

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dublin, Leinster

The most recent Virgin Media outage reports came from the following cities: Dublin.

City	Problem Type	Report Time
Dublin	TV	18 hours ago
Dublin	Wi-fi	20 hours ago
Dublin	Wi-fi	22 hours ago
Dublin	Wi-fi	2 days ago
Dublin	Internet	3 days ago
Dublin	Internet	7 days ago

Community Discussion

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Virgin Media Issues Reports Near Dublin, Leinster

Latest outage, problems and issue reports in Dublin and nearby locations:

• 
  Sarah Anne McCarthy (@sarah_mcc93) reported 10 seconds ago from Dublin City, Leinster

  @virginmedia Hi, this is a Corporate Account and I do not have log in details. I have tried to call your support centre but your phone lines do not open until 9am. Can you check if there is a service outage reported in Pembroke Road, Ballsbridge, Dublin 4.

• 
  Susan Barrett (@SueBarrettActor) reported 23 seconds ago from Dublin City, Leinster

  @VirginMediaIE meant to be on 120mgs,only getting 0.1🙄 seriously a big problem getting worse.Not happy paying for such a lack of service! I’m not the only one having issues. The entire area is has constant problems. Same in work & home, both with #virginmedia #virginmediaireland

• 
  Finto182🇮🇪 (@finto182) reported 10 minutes ago from Firhouse, Leinster

  @aperally @virginmedia I have fully restored network now! Was down for 10 hours though !

• 
  Aoife O’Brien (@HappierAtWorkHQ) reported 12 minutes ago from Dublin City, Leinster

  Anyone having issues with wifi @virginmedia in Clontarf/ Raheny/ Killester area? #wifidown #virginmediadown

• 
  Adrian Weckler (@adrianweckler) reported 13 minutes ago from Dublin City, Leinster

  Virgin Media Ireland says it doesn’t have a “repair time frame” on a sizeable broadband outage affecting “the Dublin area”. It hopes that the undiagnosed issue will be fixed today as, “given the scale it would be very rare for this to continue for the full day”.

• 
  dave anderson 💙 (@56Hz) reported 14 minutes ago from Dublin City, Leinster

  @John_B_Stewart @British_Airways Having worked in Support for 25 years, unfortunately I know all of the maths. Outsourcer gives good price, undestaffs, survives QBRs with client. Company saves, customer and call agents are all in hell. See also: NTL/Virgin Media and all iterations thereof.

• 
  Maura Burke (@BurkeMaura) reported 16 minutes ago from Dublin City, Leinster

  @virginmedia Signal on TV totally gone now has been dropping since about 7pm.

• 
  Howard Hughes | Lifestyle (@master_the_mind) reported 23 minutes ago from Firhouse, Leinster

  .@VirginMediaIE Imagine a service provider tells you your billing cycle is the 8th - 8th each month. Then adds 3 extra weeks to your bill and says it’s charging you from the 27th - 27th of each month but hasn’t changed your billing cycle! #VirginMedia #Virgin360 #doublecharging

• 
  Finto182🇮🇪 (@finto182) reported 25 minutes ago from Firhouse, Leinster

  @BlodAxeMox @ItsRusherr I had a similar issue about 18 months ago and it was actually Virgin Media at fault! Congestion on line and old splitters coming from the box on the street into my apartment! Might be worth a call to the ISP rush! For me it was timeouts on the line causing it .

• 
  Sinéad Leahy (@Sineadleahyot) reported 25 minutes ago from Firhouse, Leinster

  @virginmedia just wondering if there is a problem with the Internet in D14 ours is down but nothing on the virgin site about any issues

• 
  Muddy Mae Suggins (@meadowgroove) reported 28 minutes ago from Dublin City, Leinster

  @conor_pope @virginmedia are shockingly bad. I don’t have a standout for good.

• 
  Darren Hughes (@d__hughes) reported 38 minutes ago from Dún Laoghaire-Rathdown, Leinster

  Analyst on Virgin Media, presumably being paid to be there, claiming he’d fancy United more 2-0 down than at nil all case in point why football coverage nearly unwatchable these days

• 
  Mark.G65 (@swords31) reported 42 minutes ago from Fingal County, Leinster

  @VirginMedia_TV what is wrong with the TV signal please? #virginmedia

• 
  John003 (@john003) reported 43 minutes ago from Fingal County, Leinster

  @griptmedia @john_mcguirk From RTE point of view cheap price...Means they never have to have John McGuirk on again for fear of libel....Newstalk and Virgin media can use the same excuse....

• 
  Ross Connolly (@rossconn96) reported 44 minutes ago from Firhouse, Leinster

  @virginmedia Is there a wifi outage in Firhouse? Keeps dropping all morning

• 
  Ronan Cahill (@MrChillr) reported 46 minutes ago from Dublin City, Leinster

  @Cormac98683334 @virginmedia Is the service down in Dublin 6?

• 
  Colin Keogh (@ColinKeogh5) reported 50 minutes ago from Dún Laoghaire-Rathdown, Leinster

  Is vigin media down in shankill area at the moment #virginmedia

• 
  Rosaria Swift (@RosariaSwift) reported 50 minutes ago from Dún Laoghaire-Rathdown, Leinster

  @virginmedia Internet service extremely poor today. Any issue reported locally in Dublin 14? #virginmediadown

• 
  Cllr. Joan Hopkins (@hopkins_joan) reported 50 minutes ago from Fingal County, Leinster

  Has anyone ever successfully contacted @virginmedia customer service?

• 
  Richard Holdsworth (@RHoldsworth1969) reported 53 minutes ago from Fingal County, Leinster

  @SkyIreland unbelievably poor service. New SkyQ upgrade - spent over €2k per year for last 10 years of loyalty, box faulty & best service you can give is engineer out in 6 days. I’ll be off to @virginmedia unless this changes. #CustomerService

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  paresh shah (@pareshs90995446) reported 8 minutes ago

  My mother's landline is not working . She is 89 years old and relies on the phone very much . We can't call her , she can't call us . She doesn't have a mobile phone . I have tried to ring customer service but just cannot get through . @virginmedia

• 
  Wolf of X (@WolfofX) reported 9 minutes ago

  In 2003, Stan Beaton lost his wife, Ruby, to stomach cancer. Before she passed away, she had recorded the voicemail greeting for their home telephone. It was an ordinary message to anyone else, but to Stan it became the last recording of her voice. For more than a decade, he kept that voicemail safe. He even stayed with the same phone company because he feared changing providers might erase it. Whenever he missed Ruby, he would call his own home just to hear her say, "Sorry, at the moment, Stan and Ruby are not available..." For him, those few seconds were enough to bring her close again. Then, in December 2014, a network upgrade accidentally deleted the recording. Stan was heartbroken. He later said it felt like losing his wife all over again. Believing there was nothing left to lose, he contacted Virgin Media and asked if there was any way to recover it. What followed was something no one expected. Eleven telecommunications engineers spent three days searching through backup systems for a single deleted audio file. They described it as looking for a needle in a haystack, but they refused to give up. They found it. Instead of simply returning the recording, BBC Radio Leeds arranged a surprise during an interview with Stan. As Ruby's familiar voice filled the room once again, he broke down in tears. "That's her. Wonderful. Wonderful." The company later gave Stan permanent copies of the recording on a CD so he would never have to fear losing it again. It wasn't just a recovered voicemail. It was the return of the last words he could still hear from the woman he loved, a voice that had waited silently for years until someone cared enough to bring it back.

• 
  Alexander Dumas 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Alexand68647317) reported 10 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt I had a very similar experience with them. They are only interested in new customers and not retaining the ones they already have. I left, pay a fraction of what I used to, and will never do business with them again. Great business model for going bust.

• 
  MrsH 🦅 (@Hughesy_B) reported 11 minutes ago

  @IanWaghorn @virginmedia That's awful mate 😔

• 
  Darren Webb (@United_Webby) reported 15 minutes ago

  Hey @virginmedia been on hold for 20mins, customer services!!! No wonder u got a fine!!! Changing to sky asap

• 
  Wistern1337 (@wistern1337) reported 21 minutes ago

  Sickening it's still hard for customers leave your service despite being fined by the UK government £28m I moved away from your service in March to a new provider. I have been charged over £300 for unused services. Refund refused. Never sign up to ripoff Virgin! @virginmedia

• 
  James Durrant (@je_durrant) reported 25 minutes ago

  I’ve had it with @virginmedia No service since 10 Jul and it won’t be fixed until 17 Aug. They can’t give me a 5G modem despite being joined with O2 and say I should be happy with the £10 p/d Ofcom comp; that doesn’t help me do work. £800 to cancel my contract, it’s a racket

• 
  Joe Mama (@rafrafUk) reported 26 minutes ago

  Wow. I thought @virginmedia was bad but @skytv makes them look gooooood!

• 
  west witch🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@wishful5thinkin) reported 26 minutes ago

  @trapdoor456 @virginmedia Dont touch Virgin, terrible company to deal with

• 
  Debbie Rudd (@DebbieJRudd) reported 28 minutes ago

  @Jennababes @virginmedia My phone contract was wth 02 then obv merged with Virgin and the customer service is crap! I can’t even get on my account to see usage etc. The man in 02 said we know it’s an issue, I can look and tell you your usage, no, sort your ******* website out so I can see it myself 😡