Virgin Media outages and service status in Dublin, Leinster
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dublin come from postal codes D04 , D07 , D12 , D24 , D08 , D15 , D01 and A94 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Dublin, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 8: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin
|
Internet | 1 day ago |
|
Dublin
|
Internet | 3 days ago |
|
Dublin
|
Internet | 4 days ago |
|
Dublin
|
Total Blackout | 4 days ago |
|
Dublin
|
Total Blackout | 7 days ago |
|
Dublin
|
7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dublin, Leinster
Latest outage, problems and issue reports in Dublin and nearby locations:
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Alan Murphy (@murphalan) reported from Dublin City, Leinster@VirginMediaIE I have had no communication from virgin media through any channel (post, email, social, phone) about any outage today 11th feb
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Dave Kerr (@darkdiver) reported from Dún Laoghaire-Rathdown, Leinster@Dublin_Suzy @MaiaDunphy @VodafoneIreland Only if you're switching provider on the same network - if switching to/from Virgin Media to eir/sky/Vodafone/Pure you might need to cancel with your existing provider too - so always check just to be sure (there are a total of 7 networks and more providers)
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Emma Roland (@EmmaRoland3) reported from Firhouse, Leinster@virginmedia I joined you for a €30pm deal. You just sent me a bill for €239 this month. I contacted your customer care team about this 2 weeks ago and it’s still not solved. How dare you... sort it out today. Don’t ever attempt to go near my bank account for an unagreed amount
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Dr Jonathan Moran (@JonathanMoran10) reported from Dublin City, Leinster@virginmedia Is the WiFi down in Dublin 2 now?
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Richard Holdsworth (@RHoldsworth1969) reported from Fingal County, Leinster@SkyIreland unbelievably poor service. New SkyQ upgrade - spent over €2k per year for last 10 years of loyalty, box faulty & best service you can give is engineer out in 6 days. I’ll be off to @virginmedia unless this changes. #CustomerService
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Joan Connolly (@jessiedublin) reported from Dublin City, Leinster@virginmedia Crap WiFi for last few weeks with calls dropping, poor audio, get replacement modem which I installed after calls finished today and set it up-CONNECTION PROBLEM & of course tech support only until 6pm! Tried FAQs - STILL NOT WORKING!!
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Ron (@dubstarry) reported from Dublin City, Leinster@virginmedia have a problem with my box tried phoning they said its out of hours who can I contact for help?
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Derek Lennon (@lennon_derek) reported from Firhouse, LeinsterBeen on hold for 22 min so far with virgin media customer service is horrendous @VirginMediaIE I know we’re all at home no excuse for bad service though
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Eddie McGuinness (@eddiemcguinness) reported from Dublin City, Leinster@VirginMediaIE Morning still waiting on service on app tobe sorted? Even though got text saying it was fixed also got over change for additional services I didn't sign up for? #virginmedia your at it still bad service since November 2020 plus while I am going through cancer! Not Happy Customer
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Rosaria Swift (@RosariaSwift) reported from Dún Laoghaire-Rathdown, Leinster@virginmedia Internet service extremely poor today. Any issue reported locally in Dublin 14? #virginmediadown
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♛ Hot Chicken Wings ♛ (@itsChaJel) reported from Dublin City, Leinster@virginmedia hey is there a problem with connection in Smithfield area? We are disconnected since yesterday afternoon! We’ve tried rebooting and all that jazz and still no luck. Making it so hard to be working from home.
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BOBBY McDONNELL (@BOBMCD1) reported from Dún Laoghaire-Rathdown, Leinster@VirginMediaIE moved to virgin Mobike today , can’t make calls but can get calls and data works . Can’t contact customer service as they are closed ?! Not a great start .. help #virginmedia #virginmobile #help
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james cullen (@cullenjay01) reported from Dublin City, Leinster@VirginMediaIE I had to call your CallCenter today try and rectify a problem with my billing ( you where overcharging me) And When agent answered the phone he just answered with just hello and nothing else. I had to ask was this Virgin Media so then when we got onto my problem
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John003 (@john003) reported from Fingal County, Leinster@griptmedia @john_mcguirk From RTE point of view cheap price...Means they never have to have John McGuirk on again for fear of libel....Newstalk and Virgin media can use the same excuse....
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John003 (@john003) reported from Fingal County, Leinster@MarkPaulTimes Problem is RTE Newstalk and Virgin Media see ISAG as presenting the settled science...Don't question the assertion they repeat..."If last July we had implemented zero covid.. would need no lockdown for last 6 months"...Media see anyone against them as some sort of covid deniers
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BOBBY McDONNELL (@BOBMCD1) reported from Dún Laoghaire-Rathdown, Leinster@VirginMediaIE just moved to virgin mobile today .. data works , can receive calls but can nit make calls and your tech service line is close #virginmedia #help
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Simon Killeen (@SimonKilleen91) reported from Dublin City, Leinster@virginmedia is your network down? Haven’t had any issues in a while, but this morning none of us can get on? Seem to be connecting to the modem fine, but no network for us. Can you please advise if there are any network issues or if it’s just our connection? Thanks
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Ash (@Ashdiver) reported from Firhouse, Leinster@leekpee @Gojairu Man they pretend to be professionals but they are not they hate our success they hate not being part of any success they hate losing all the time. You think BT is bad! I watch the match on virgin media, you would think City wasn't even playing.
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Simon Killeen (@SimonKilleen91) reported from Dublin City, Leinster@virginmedia No problems in the area from what I can see guys. Have done all the trouble shooting etc and have ensured all bills have been paid. Can you please advise? Crucial to have working from home obviously.
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Aisling Purcell (@AisPurcell) reported from Dún Laoghaire-Rathdown, Leinster@virginmedia is connection down in Blackrock area ? When will it be back up and running ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jamie baxter (@jamieba41435150) reported@virginmedia is there issues in the sp9 area, as no Internet working?
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B o b W o o t t o n (@bobwootton) reported@virginmedia Did full reset on router which enabled me to talk to it via hardwired laptop. Tried entering modem mode again, having again, had to repeat escape procedure. Need help getting working modem mode…
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Emma Creasy (@CreasyEmma) reported@virginmedia Or get a manager to call me back to issue one as they can make call backs
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Scott Cassidy (@scottyjcass88) reported@virginmedia I just wanted to make sure it was logged and noted. Weather can be massive issues. Thank god it didn't happen on the weekend and the kids have no morning cartoons lol
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𝒯𝑒𝑒 🤍 (@_itsPrincessTee) reported@virginmedia THE WORST ******* INTERNET EVER. HOW MANY TIMES DO WE HAVE TO CALL UP AND CALL YOU ROUND FOR YOU TO KEEP ******* WITH IT???? Piece of **** company. Do not recommend. Many others agree with me.
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denny (@dennyytm) reported@virginmedia YOUR INTERNET HAS BAD UPLOAD SPEED AGAIN!
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Alan (@Alan94192460) reported@virginmedia Hi can’t seem to contact you any other way just had install yesterday but can’t connect Virgin connect app also the light on the hub stays yellow not white please help
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Reagan (@Reaganaa) reported@virginmedia literal worst WiFi signal I’ve ever experienced in my life I ONLY get WiFi when I’m right next to the box can’t use it in any other room????? What on earth???
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sneaker52 (@sneaker52) reported@virginmedia No just heard someone in the background and they hung up! I’m assuming there’s 14 day cooling off period. As currently you’ve installed something that doesn’t work. All I need apparently is the wi-fi pods but can’t get anyone to send. Please escalate as a complaint
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Sam Williams (@Will_I_Sam_89) reported@virginmedia then after multiple service issues, countless customer service embarrassments of disconnecting me. No notes made on my account or hardly any of my issues or actions on your behalf. Changes to my account without permission and then Alex tried to charge nearly £300 2/3