Virgin Media outages and service status in Dublin, Leinster
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Dublin, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 9, 9:53 PM GMT+1.
- Internet (59%)
- Wi-fi (32%)
- TV (8%)
The latest reports from users having issues in Dublin come from postal codes D08 , D24 , D16 , D12 , D15 , D04 , D02 and D07 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dublin, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 9: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin, and Swords.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin
|
Internet | 2 hours ago |
|
Dublin
|
Internet | 10 hours ago |
|
Dublin
|
Internet | 4 days ago |
|
Dublin
|
Wi-fi | 5 days ago |
|
Dublin
|
Wi-fi | 6 days ago |
|
Dublin
|
Internet | 6 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dublin, Leinster
Latest outage, problems and issue reports in Dublin and nearby locations:
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Jennifer Hedderman (@illuminat8) reported from Dublin City, Leinster@virginmedia is there an outage in Dublin 8 - no Tv Chanel’s working on horizon box except radio stations. No broadband
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Dr Jonathan Moran (@JonathanMoran10) reported from Dublin City, Leinster@NightlineIRL I’ve been waiting two weeks for a WiFi box from @virginmedia! I have called numerous times and my package has consistently failed to be delivered. Terrible service!
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Colin Keogh (@ColinKeogh5) reported from Dún Laoghaire-Rathdown, LeinsterIs virgin Internet still down in Foxrock are in Dublin. No credit card service in our cafe is killing the business. Anyone ides when it will be back #virginmedia
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Shivvy (@ShivsterShiv) reported from Dublin City, LeinsterAnyone else's Internet (virgin media) down?
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anthonykelly (@anthony54608932) reported from Firhouse, Leinster@virginmedia this is a joke your WiFi is Stil down why can’t you’s actually fix the problem, I can’t even watch television 📺 because I’ve no WiFi connection So I have to use my data on my iPhone 📱 Fix this problem, because I can’t even be gaming on the PS4 either
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David Moore (@davomooregmail1) reported from Dublin City, Leinster@virginmedia hello anyone ?? Gawd your service is appalling
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Nischay Madan (@nischaymadan) reported from Fingal County, Leinster@virginmedia very poor support with wait time of 10 to 20 minutes on 1908 call support
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david connolly (@_davidconnolly) reported from Dublin City, Leinster@marmulades oh it's very tenuous if I'm honest. mostly about keeping the ipv6 of virgin media in ds-lite ipv6 w/o breaking PlayStation Network by subbing in some nice ipv4 connectivity from digiweb. pings / routes in inex are much better for digiweb so I wfh with it too
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Sarah Anne McCarthy (@sarah_mcc93) reported from Dublin City, Leinster@F_Silvia95 @virginmedia Hi Sylvia, I spoke to James on the Customer Service Team and he has advised that they are aware of an outage in the area. There is an Engineer on site and an estimated repair time is 12 o'clock. Hopefully it will be sorted sooner 🤞
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Kean Dermody (@akiraman2011) reported from Firhouse, Leinster@virginmedia any suggestions on how to contact you if you disconnect the call after 10 minutes on hold? I need to contact you because I’m having internet issues so the website isn’t much use.
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John003 (@john003) reported from Fingal County, Leinster@griptmedia @john_mcguirk From RTE point of view cheap price...Means they never have to have John McGuirk on again for fear of libel....Newstalk and Virgin media can use the same excuse....
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Uinsionn (@UinsionnMac) reported from Firhouse, LeinsterVirgin Media really got it right with the movie choice this evening. Bad Santa 2.
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Tom (@FennellyTom) reported from Firhouse, Leinster@VirginMedia_TV Goodbye to your crap Virgin MEDIA TV. Now 80% adds and 20% Program content. Maybe just forget about programs and do everyone a favour
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Shock of Grey (@shockofgreyshop) reported from Dublin City, Leinster@virginmedia service down in Dublin 8? Off since around noon
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Paul Walsh (@IamPaulWalsh) reported from Dublin City, Leinster@virginmedia are great when you can reach them-but they can’t be reached.4 times I’ve been on hold for almost 1hr waiting to ask questions. I now have a new box,but of course-it’s giving me an error reading.Brilliant.After 6pm?Tough luck if you’re a #virginmedia customer.
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Joan Connolly (@jessiedublin) reported from Dublin City, Leinster@virginmedia Crap WiFi for last few weeks with calls dropping, poor audio, get replacement modem which I installed after calls finished today and set it up-CONNECTION PROBLEM & of course tech support only until 6pm! Tried FAQs - STILL NOT WORKING!!
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Gustavo de Castro (@gustavodkastro) reported from Dublin City, LeinsterI’m totally disappointed with @VirginMediaIE service! Since yesterday I’m trying to connect to the internet and nothing. With this situation I cannot work from home neither attend my classes from university. I hope this can be sorted ASAP! #virginmedia
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John003 (@john003) reported from Fingal County, Leinster@MarkPaulTimes Problem is RTE Newstalk and Virgin Media see ISAG as presenting the settled science...Don't question the assertion they repeat..."If last July we had implemented zero covid.. would need no lockdown for last 6 months"...Media see anyone against them as some sort of covid deniers
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Stat Boy Steven 🇳🇱 🇮🇪 (@StatBoy_Steven) reported from Fingal County, Leinster@VirginMediaIE Maybe help schedule an engineer to install a Virgin Media Outlet. I tried calling to make an appointment but I'm not getting through with the connection dropping every time.
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Robert Moloney (@RobertMoloney13) reported from Dún Laoghaire-Rathdown, Leinster@SkyHelpIreland @SkyIreland My skybox is dead and the AI wants me to pay for an engineer. No. I am paying for a service that I am not receiving. So either Sky replaces the box or refunds me for a service I am no longer getting and I can move to my broadband provider virgin media
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Melody Lane-Hayman (@ScepturaMelody) reported@virginmedia I realise that could of been without your control but they are still available on sky so I should of gone with sky obviously never mind I found movie channels I didn’t even realise I had as they were below the already greyed out ones that were paid for channels
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Fatscholes76 🇺🇦 (@fatscholes76) reported@virginmedia intermittent service in the area yet no sign of any engineers sorting issues. How long will this go on?
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Mary (@Mary19764789) reportedEcho chamber again on Virgin media and Irish media in general Focusing on the big bad far right and not on the cause of the current crisis #TonightVMTV
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Hannah (@GGNDRiRock) reported@leolionmark @virginmedia I have the same issue on my tv too. It’s shite.
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Geoff Naylor (@geofn3751) reported@virginmedia Yes, but how can you penalise me for wanting to move to a service provider who can provide the service that you can't?
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Stephen (@sfinn2302) reported@Virgin OMG Customer Service is non existence. In Dublin airport last night, no net work and emergency calls only. My son couldn't contact me to be collected. I ring @virginmedia same lines as every time before. I always ask to speak witha manager but they are always in meetings.
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Unsilent Minority (@wokenotagit) reported@JayneCellis @PatrickChristys @virginmedia Oh **** right off.
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mary32 (@marypaul32) reported@nightsong53 We're still waiting for @virginmedia to come fix our broadband. My husband was so infuriated by the call centre staff I had to take over. We have raised formal complaint but of course not heard from them.
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Al Murray Jnr🔴 (@Borochubster) reported@MartinSLewis Virgin media have a call back team. You actually have to cancel your contract, then they call you back within 2 weeks and that's when you get the best deals.
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Ian McWilliams (@macaz1977) reported@virginmedia your WiFi is terrible in the NE16 postcode. Can you have a look into it please?