Virgin Media outages and service status in Dublin, Leinster
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Dublin, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 5, 8:43 PM GMT+1.
- Internet (59%)
- Wi-fi (32%)
- TV (8%)
The latest reports from users having issues in Dublin come from postal codes D24 , D08 , D16 , D12 , D07 , D04 , D02 and D17 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dublin, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 7: Problems at Virgin Media
Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin, and Swords.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin
|
Internet | 2 days ago |
|
Dublin
|
Wi-fi | 3 days ago |
|
Dublin
|
Wi-fi | 4 days ago |
|
Dublin
|
Internet | 4 days ago |
|
Dublin
|
Internet | 5 days ago |
|
Dublin
|
Internet | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dublin, Leinster
Latest outage, problems and issue reports in Dublin and nearby locations:
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Colin Keogh (@ColinKeogh5) reported from Dún Laoghaire-Rathdown, LeinsterIs vigin media down in shankill area at the moment #virginmedia
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Yeah, No. (@decko57) reported from Dún Laoghaire-Rathdown, Leinster@virginmedia What's the craic on getting some help for my TV, its not working properly and nobody is available to take my call.
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Derek Lennon (@lennon_derek) reported from Firhouse, LeinsterBeen on hold for 22 min so far with virgin media customer service is horrendous @VirginMediaIE I know we’re all at home no excuse for bad service though
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Tadhg Kenny (@TadhgKenny1) reported from Fingal County, Leinster@virginmedia Shocking experience @VirginMediaIE . Despite spending 5 hours on the phone cancelling my technician appointment and thinking the issue was resolved I get a message to say he’s arriving tomorrow. Where do I go from here?
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Sarah Anne McCarthy (@sarah_mcc93) reported from Dublin City, Leinster@virginmedia Can you let me know if there is a service outage in Pembroke Road, Ballsbridge? Thanks.
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Rosaria Swift (@RosariaSwift) reported from Dún Laoghaire-Rathdown, Leinster@virginmedia Internet service extremely poor today. Any issue reported locally in Dublin 14? #virginmediadown
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Derek Beauchamp (@derekbeau8) reported from Fingal County, Leinster@virginmedia are you still using @ThreeIreland ‘s lines as your Service around Dublin lately is dreadful, constantly losing calls & 3G service?????🤷🏾🤷🏾
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Shock of Grey (@shockofgreyshop) reported from Dublin City, Leinster@virginmedia service down in Dublin 8? Off since around noon
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kolexinfos (@kolexinfos) reported from Dublin City, LeinsterTo setup everything here is a puzzle, they just expect you to know how it works, bad user experience with almost everything @virginmedia I don't know what my username and password is yet I got a link to login, how do I link an account to my usage?
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Stat Boy Steven 🇳🇱 🇮🇪 (@StatBoy_Steven) reported from Fingal County, Leinster@VirginMediaIE Maybe help schedule an engineer to install a Virgin Media Outlet. I tried calling to make an appointment but I'm not getting through with the connection dropping every time.
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Kieran Kelly (@KieranKelly1988) reported from Dublin City, Leinster@Andrewkdublin @SkySports Seems to be a Virgin Media issue, Sky customers can watch it no bother.
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Cllr. Joan Hopkins (@hopkins_joan) reported from Fingal County, LeinsterHas anyone ever successfully contacted @virginmedia customer service?
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Joe McCormac🇮🇪🇬🇧🇪🇺🇺🇸 (@JoeMcCormac) reported from Firhouse, Leinster@EdwardO42002935 @AnnTravers6 @virginmedia The mental anguish of any victim male or female must be awful. Violence towards any living being human or animal must never be tolerated.
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rorydelamere (@rorydelamere) reported from Dublin City, Leinster@virginmedia internet gone since yesterday in Glasnevin. Customer support lines closed. Can you fix please?
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Paul Geoghegan (@PGprintr) reported from Dublin City, Leinster@VirginMediaIE - Can you please help my with my virginmedia email. I am unable to manage my email addresses from my myvirgin account settings.
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Tomás 🇮🇪🏴☠️🇺🇦🇵🇸 (@IrelandPhoto) reported from Firhouse, Leinster@virginmedia No service again in Belgard Heights/Alpine Rise Tallaght. Any update. Service checker does not recognise Eircode either!
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Adrian Weckler (@adrianweckler) reported from Dublin City, LeinsterVirgin Media Ireland says it doesn’t have a “repair time frame” on a sizeable broadband outage affecting “the Dublin area”. It hopes that the undiagnosed issue will be fixed today as, “given the scale it would be very rare for this to continue for the full day”.
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Susan Barrett (@SueBarrettActor) reported from Dublin City, Leinster@VirginMediaIE meant to be on 120mgs,only getting 0.1🙄 seriously a big problem getting worse.Not happy paying for such a lack of service! I’m not the only one having issues. The entire area is has constant problems. Same in work & home, both with #virginmedia #virginmediaireland
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Cllr Hazel De Nortúin (@HazelPBP) reported from Dublin City, Leinster@virginmedia I'm being charged for a mobile phone service that I cancelled two years ago. I'm still having trouble reaching someone to fix it.
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Graham (@Planty1929) reported from Dublin City, LeinsterLove Virgin Media man, nothing like a good random WiFi outage for an hour during the work day. 10/10
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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𝒶𝓈𝒾𝒶 🦋 (@impalabby) reportedis virgin media player down for anyone else ?? #loveisland #loveislanduk
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TB (@Peerabeee) reported@Ofcom @virginmedia Update: Form formally submitted to @Ofcom. They have been briefed about your contract breaches and failure to resolve complaint ref C-010626172 regarding internet faults and unfair termination fees. I will escalate to CISAS/Ombudsman next. Resolve this now!
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Melody Lane-Hayman (@ScepturaMelody) reportedThere is never enough space on X for me to write what I need to. I still haven’t forgiven u @virginmedia for axing Thatstv2 and Thatstv3 at least now it’s not even on the menu wasn’t nice when u kept it up on the guide showing me what was on. Those channels r on sky & freeview
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Ali@Makely (@MakelyStudio) reported10 years. 50M+ users. £11M+ revenue impact. Citibank. Mercedes. Sky. Virgin Media. NatWest. I spent a decade fixing conversion problems at companies most startups would kill to work with. what I learned: the same broken patterns show up everywhere - onboarding that loses people in the first 60 seconds, pricing pages that confuse instead of convert, signup flows with friction nobody ever fixed. now I build the same systems for funded startups.
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WATCHING THE GAME (@Pass_Move) reported@virginmedia The diabolical technology and dreadful customer service response continues. How helpful to be told it won’t be until June 12th until the issue is resolved. Easily the worst company I’ve ever dealt with and worst of all, no one seems to care. A case study in abysmal service.
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Mimi Farid (@MimiFarid) reported@O2 I’m absolutely getting fed up with the new app, every time, I tried to use it keeps opening website for virgin media. Sends you an email, and, you’ve to click on it. Other companies aren’t like that. The previous version was absolutely amazing. Fix it immediately!
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Jeanette (@missjnyc1) reported@virginmedia absolutely ridiculous that according to your customer service team no technicians in your company work over the weekend. So we are left without broadband for 5 days as it hasn’t worked since yesterday and the earliest someone can come out is Monday between 5pm & 7pm
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Emily Atkins (@bahallathegreat) reported@virginmedia guys come on sat and the internet is down what’s going on this keeps happening every other week. I know the weather is bad but I pay good money I think I’ll have to go back to bt when contracts over
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Rich Brady (@RichTigheBrady) reported@virginmedia Yes, it has happened yet again today. Not working at all. Rebooted several times. As usual App says no problems in the area. Happens every 4-6 weeks. Then we call virgin and wait 5-8 days for an engineer!Then it comes back on b4 engineer turns up.!
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Soli (@oisoli) reported@virginmedia we are getting no internet and the app says it’s our kits connection but that is all good and still won’t work after following your steps? Any help or updates?