Virgin Media outages and service status in Dublin, Leinster
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Dublin, including 1 direct report.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received May 27, 10:13 PM GMT+1.
- Internet (63%)
- Wi-fi (25%)
- TV (8%)
- Total Blackout (3%)
- Phone (3%)
The latest reports from users having issues in Dublin come from postal codes D24 , D07 , D08 , D12 , D02 , D17 , D16 and D04 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dublin, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 28: Problems at Virgin Media
Virgin Media is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin, and Swords.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin
|
Internet | 13 hours ago |
|
Dublin
|
Internet | 2 days ago |
|
Dublin
|
TV | 2 days ago |
|
Dublin
|
Wi-fi | 2 days ago |
|
Dublin
|
Internet | 3 days ago |
|
Dublin
|
TV | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dublin, Leinster
Latest outage, problems and issue reports in Dublin and nearby locations:
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Howard Hughes | Lifestyle (@master_the_mind) reported from Firhouse, Leinster.@VirginMediaIE Imagine a service provider tells you your billing cycle is the 8th - 8th each month. Then adds 3 extra weeks to your bill and says it’s charging you from the 27th - 27th of each month but hasn’t changed your billing cycle! #VirginMedia #Virgin360 #doublecharging
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Dave Kerr (@darkdiver) reported from Dún Laoghaire-Rathdown, Leinster@Dublin_Suzy @MaiaDunphy @VodafoneIreland Only if you're switching provider on the same network - if switching to/from Virgin Media to eir/sky/Vodafone/Pure you might need to cancel with your existing provider too - so always check just to be sure (there are a total of 7 networks and more providers)
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Katie (@irish_oakley) reported from Fingal County, LeinsterLooks like I’ve to miss yet another college lecture because my wifi is not working. One of my neighbours rang virgin, they said it won’t be back until around 8pm, I need it at 6🙃this is happening far too often @virginmedia, paying 7 grand for a masters I can’t go to class for!
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Ross Connolly (@rossconn96) reported from Firhouse, Leinster@virginmedia Is there a wifi outage in Firhouse? Keeps dropping all morning
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Theo Goyvaerts (@Theobane) reported from Dublin City, LeinsterAnyone else having issues with Virgin Media internet being down? Bit of a pain trying to work off a hotspot currently.
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Dr Jonathan Moran (@JonathanMoran10) reported from Dublin City, Leinster@virginmedia Is the WiFi down in Dublin 2 now?
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Yeah, No. (@decko57) reported from Dún Laoghaire-Rathdown, Leinster@virginmedia What's the craic on getting some help for my TV, its not working properly and nobody is available to take my call.
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MyDreamEscapade 🇳🇬🇮🇪 (@MyDreamEscapade) reported from Dublin City, Leinster@virginmedia internet not working in Dublin 8, what is the problem please?
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Sarah Anne McCarthy (@sarah_mcc93) reported from Dublin City, Leinster@virginmedia Can you let me know if there is a service outage in Pembroke Road, Ballsbridge? Thanks.
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Tadhg Kenny (@TadhgKenny1) reported from Fingal County, Leinster@virginmedia Shocking experience @VirginMediaIE . Despite spending 5 hours on the phone cancelling my technician appointment and thinking the issue was resolved I get a message to say he’s arriving tomorrow. Where do I go from here?
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Miss Taken 🎀💬 (@MissTakenDublin) reported from Dublin City, Leinster@imlukee Personally am expecting the Virgin Media Park to open with a lightning fast broadband themed rollercoaster, topped off with dog **** customer service
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Cllr Hazel De Nortúin (@HazelPBP) reported from Dublin City, Leinster@virginmedia why is your customer service so bad? I'm waiting 20 mins on hold!
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Alan Murphy (@murphalan) reported from Dublin City, Leinster@VirginMediaIE I have had no communication from virgin media through any channel (post, email, social, phone) about any outage today 11th feb
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Jennifer Hedderman (@illuminat8) reported from Dublin City, Leinster@virginmedia is there an outage in Dublin 8 - no Tv Chanel’s working on horizon box except radio stations. No broadband
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DamienBroderick (@1943ie) reported from Firhouse, LeinsterDear people of the UK.. count yourselves lucky you don’t have to listen to the clueless “pundits” on virgin media ireland. People that NEVER played at the top of the game making comments like. “De Gea should have dived quicker” And “Pogba was doing the YMCA”
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Paul Nealon (@paulnealon90) reported from Dún Laoghaire-Rathdown, LeinsterThis time last year I was working a delivery job just to survive and pay my car insurance/mobile bill and basic food shops. Fast forward a year. Now working 2 brilliant jobs with DIY SOS and Virgin Media, which I never would've got had I quit on Irish Football Fan TV.
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Lisa O Brien (@Lisapish) reported from Dublin City, LeinsterSo WiFi completely gone in the house and @virginmedia don’t open Sundays for calls .. Surely that can’t be right .. I’m working from home So need help ?
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Peter Galligan (@PeterGa75452144) reported from Dublin City, Leinster@VirginMediaIE I'm trying to login into Virgin Media account
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BOBBY McDONNELL (@BOBMCD1) reported from Dún Laoghaire-Rathdown, Leinster@VirginMediaIE moved to virgin Mobike today , can’t make calls but can get calls and data works . Can’t contact customer service as they are closed ?! Not a great start .. help #virginmedia #virginmobile #help
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anthonykelly (@anthony54608932) reported from Firhouse, Leinster@virginmedia I’m having issues with your WiFi I was gaming on the PS4 and all off a sudden internet connection drops Please tell me your WiFi isn’t down I have to use my iPhone 📱 on its data 4g to actually type this tweet I really hope use fix this ASAP
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kris (yes it's actually spelt with a K) (@kobraman88) reported@JamieGBarry @virginmedia Stupid ***** tried to offer me a "deal" for my broadband after i had been on a rolling contract for a while that was more expensive (£75pm), managed to grind them down to a decent price and the morons didn't even put me on a new contract so left and went with HyperOptic for £25pm
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On The Right Side (@antiprotests) reported@PeteUK7 @virginmedia I’m sorry for your loss, this interaction with @virginmedia just goes to show how “important” the customer journey is to all of the big communications companies. They are just interested in new customers and have little care or empathy with their existing customers.
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Noely Daniels (@noel33330) reported@JamieGBarry @virginmedia Never understand why companies do this … same goes for insurance companies.
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Ben Bill (@JAMES_ALLEN_93) reported@PeteUK7 @virginmedia Virgin are to customer care as Scotland is to the World Cup.
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(Lee Warhurst) Hyde FC Academy. Droylsden Juniors (@Droyjfc) reported@virginmedia @rafthemaster @virginmedia its about time you looked after existing customers rather than just new customers. I too will be going back to sky for the next two years as Virgin new contract is a stupid price.
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Old Motherduck (@Old_Motherduck) reported@virginmedia @JamieGBarry maybe you should make that clear from the beginning and treat loyal customers as first time customers
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Steve1968mills (@steve1968mills) reported@alisterrussell @PeteUK7 @virginmedia Please name the company - service like that would encourage people to use them.
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Arlington Beech (@Goldeneye007) reported@PeteUK7 @virginmedia I am sorry for your loss. They are ******* ****.
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taree-ru (@taree_ru) reported@PeteUK7 @virginmedia @VisionExpress keep sending my now 4 years deceased mother reminders for her eye test. This is despite meinforming them by calling them, attending a store in person and returning to sender the mail. Horrible reminders which are so unnecessary. Well done for calling virgin out.
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Jack 🏴 (@kriegarjack) reported@JamieGBarry @virginmedia They have the absolute worst customer support these days too. Virgin media was great before they merged with O2. Now they are absolute garbage