Virgin Media Outage Report in Dublin, Leinster
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The latest reports from users having issues in Dublin come from postal codes D24, D08, D07, D16, D04, D02, D10 and D09.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dublin, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin |
Wi-fi | |
| Dublin |
Internet | |
| Dublin |
Internet | |
| Dublin |
Internet | |
| Dublin |
Internet | |
| Dublin |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dublin, Leinster
Latest outage, problems and issue reports in Dublin and nearby locations:
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gemma mulrooney
(@GemmaGemmasgem) reported
from
Firhouse, Leinster
@virginmedia Customer of virgin media for many years - just signed up for the new Gigabyte WiFi package But as of this evening we have No WiFi - no TV - no land line Cut off all current service before the new equipment arrived Seriously annoyed
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Róisín Ní Chéilleachair
(@roisin_k1) reported
from
Firhouse, Leinster
@virginmedia Why am I being charged a Home Phone fee when I don’t have a home phone? I’ve tried to contact VM for weeks now to no avail - poor customer service.
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Seán Montague
(@seanmmontague) reported
from
Dublin City, Leinster
Anybody else in north Dublin have ongoing problems with @virginmedia broadband ?? Been cut off their 20 min help line 4 times in last hour ...
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stephenhayden
(@shaydenesq) reported
from
Firhouse, Leinster
@virginmedia very disappointed that there was no coms about loss of eir sport, no rugby on your platform very poor sports coverage overall.
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Mark Welsh
(@markdwelsh) reported
from
Dún Laoghaire-Rathdown, Leinster
@mickln91 They were on RTE. The Europa League semi finals nor being on terrestrial TV were more of a problem (as an Eir subscriber who had Virgin Media Sports removed from my channel list before Utd got beaten the other night).
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David G
(@David_19641) reported
from
Fingal County, Leinster
I cannot believe its 2 days now trying to get thru to Virgin media .to try and get the tv box sorted...if this is what they call service they can keep #virginmedia
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MirtaMeYou
(@mirtica_P) reported
from
Dublin City, Leinster
@virginmedia any particular reason why my internet is down for the past 1.5h in Ballsbridge, Dublin?
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dublinsnap🗯️
(@dublinsnap) reported
from
Fingal County, Leinster
2 kids, no tele, trying to restrict our movements outside and interactions. Worse customer care ever even @virginmedia wouldn't leave you this long with no tv
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Raul Ortega Mata
(@RayuTwiter) reported
from
Dublin City, Leinster
@VirginMediaIEPR can you bring also the news about the issues of the customers of virginMedia and the waste of time and money when the system is down and nobody take responsibility??
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The Story Queen ie
(@TheStoryQueeni2) reported
from
Fingal County, Leinster
Rang @virginmedia 1908 number to cancel part of my home bundle package because I'm not permitted to use either WhatsApp or email to do so. Was told queue would be 20 mins. I waited 29.16 minutes and had to hang up. Are they trying to bore me into not cancelling? #FFS #SLoDG🤬
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Aisling
(@AislingWall_) reported
from
Fingal County, Leinster
@virginmedia @VirginMediaIE raised a complaint on 2nd September and still nothing back!! Brutal customer service!! #broadband #badservice #poorcustomercare
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Neil Dowling
(@jools1671) reported
from
Fingal County, Leinster
Any idea how to cancel virgin media? 3 people trying on phone + online for 4 hours today - no answer. Nothing on website !! @conor_pope @virginmedia
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keith
(@keith_whiskey) reported
from
Dublin City, Leinster
@virginmedia Is the a problem in Harold’s Cross area. No TV or Internet all day
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Seán Montague
(@seanmmontague) reported
from
Dublin City, Leinster
Looking for suggestions on broadband is @eir any joy for this ?? Having too many issues with @virginmedia #FirstWorldProblems #broadband
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3 Leaves
(@3leavesblackroc) reported
from
Dún Laoghaire-Rathdown, Leinster
@LasTapasDeLola @virginmedia In a time like this, every single day is curial for businesses like us. Hope they all rethink their customer service strategy🤞. So easy to open an account but by lord, it takes ages to cancel.
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Ciaran Miley
(@CiaranMiley) reported
from
Dún Laoghaire-Rathdown, Leinster
Are virgin media trying to see how little of the Bayern celebrations they can possibly show or something? ******* awful channel man #UCLfinal
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Etain Hobson
(@EtainH) reported
from
Dublin City, Leinster
@virginmedia internet and TV service out in Harold’s Cross since 10am this morning - any explanation for the outage or any idea when service will resume? We received no notice about this, the online check says service is working but it definitely is not
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Karl Hayden
(@Khayden2412) reported
from
Dublin City, Leinster
@VirginMediaIE what is the story with the ridiculously long updating process you have on the TV box? 30+ minutes is a joke! I’ve had it... your service is just appalling. I can’t watch anything now while this process is happening. #VirginMedia #VirginMediaDown #VirginMediaIreland
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CGRF
(@Craig_Grn) reported
from
Firhouse, Leinster
@virginmedia is anyone (customer service) working in Ireland today? I got a new service installed but cannot get through to anyone for follow up issues?
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gemma mulrooney
(@GemmaGemmasgem) reported
from
Fingal County, Leinster
@virginmedia No currently in work & unable to stay on the line and wait for customer service representative I also sent an email & no response - Thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mum On A Mission
(@MumOnAMission3) reported
@colinrimmer7 @virginmedia Doesn't help that more yrs at the local school are isolating than in (my 2 are in the few that are in!) so running live (unrecorded) lessons. Suspect the school has a different ISP but loads of kids will now have missed the lessons that they are actually required to attend...
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Rlnewcombe
(@rlnewcombe) reported
@virginmedia @Michael_Hartt I have also been experiencing a very intermittent service over the last 4-6 weeks in NW6, with another outage this morning. I have never experienced such a woefully bad service. Please find a long term solution to the issues in the area.
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Shanice✨
(@niecy_mills) reported
@virginmedia it was input in the system as a complaint but nothing followed through
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Paul Edgar
(@body_mindfitco) reported
@virginmedia I've tried that but the helpline says they are extremely busy and you just hang on without getting through. What's more worrying is the lack of landline available for my vulnerable parents and the nurses can't contact them. Is there a way for you to arrange an appointment?
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Aaron
(@CarefulAaron) reported
@virginmedia It’s working now but why would it say no issues when there clearly are?
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Cunbobs
(@cunbobs) reported
@virginmedia Are you going to help yourselves now? Really, what on earth are you doing? I have notified the authorities about you dishing out people's information FYI. How you just don't care I can't understand.
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Shanice✨
(@niecy_mills) reported
@virginmedia my account was never frozen while the investigation took place. The incompetence is beyond disgraceful. The lies. All started because a member of staff said if I pay £55 the matter would be resolved in terms of my disconnection however this was not the case
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Sally-Cinnamon 🤍
(@cinnamonstixxs_) reported
@virginmedia day 2 of no response what so ever, website is saying my stuff should be delivered YESTERDAY but it wasn’t and can’t get hold of anybody. Such a shocking service.
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Tomasz
(@TomaszTweets) reported
@bt_uk ... an engineer visit to enable my fibre-to-the-home even though I have it in my cupboard as we speak. I hope you can see this is a dreadful customer experience! @virginmedia you reading this? I have your fibre as well here, can you take me off BT’s incompetent hands? 😭🙏
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Jonathon Evans
(@LazyNemophilist) reported
@virginmedia A further two weeks have passed and I'm no closer to getting my Internet restored. You have cancelled for 6th time with zero notice. I've received nothing in the way of compensation and am still being charged over £55 a month for no service.