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Virgin Media

Virgin Media outages and service status in Dublin, Leinster

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Dublin, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
  • The most recent signal from this area was received May 1, 3:44 PM GMT+1.
  • 52% Internet (52%)
  • 31% Total Blackout (31%)
  • 7% E-mail (7%)
  • 3% Wi-fi (3%)
  • 3% TV (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Dublin come from postal codes D24 , D08 , D12 , D15 , D07 , D02 , D22 and D05 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dublin, Leinster

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 1: Problems at Virgin Media

Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dublin, Leinster

The most recent Virgin Media outage reports came from the following cities: Dublin, and Swords.

CityProblem TypeReport Time
Dublin Internet 8 hours ago
Dublin Internet 9 hours ago
Swords Total Blackout 16 hours ago
Dublin Internet 1 day ago
Dublin Internet 2 days ago
Dublin Internet 3 days ago

Nearby cities with recent reports

Swords

1 recent signals

16 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dublin, Leinster

Latest outage, problems and issue reports in Dublin and nearby locations:

  • Cathal_Farrell
    Cathal Farrell 🏳️‍🌈 (@Cathal_Farrell) reported from Dublin City, Leinster

    @SkyIreland @SkyHelpIreland Day 1 of living without my SKY Q box: I can’t even watch any recordings or app on the box without satellite signal - but I found them on All4, Virgin Media and RTE Player apps instead. So far so good. #skyq #livingwithoutsky

  • catbeahan
    Cat Beahan-Brady (@catbeahan) reported from Dublin City, Leinster

    @virginmedia Is there an outage in Dublin 8? And if so any ideas when it’ll be back working?

  • Tommy_Byrn
    Tommy Byrne (@Tommy_Byrn) reported from Dublin City, Leinster

    Are Virgin Media *************** with the player not working?

  • MrChillr
    Ronan Cahill (@MrChillr) reported from Dublin City, Leinster

    @Cormac98683334 @virginmedia Is the service down in Dublin 6?

  • RobertMoloney13
    Robert Moloney (@RobertMoloney13) reported from Dún Laoghaire-Rathdown, Leinster

    @SkyHelpIreland @SkyIreland My skybox is dead and the AI wants me to pay for an engineer. No. I am paying for a service that I am not receiving. So either Sky replaces the box or refunds me for a service I am no longer getting and I can move to my broadband provider virgin media

  • PeterGa75452144
    Peter Galligan (@PeterGa75452144) reported from Dublin City, Leinster

    @VirginMediaIE I'm trying to login into Virgin Media account

  • john003
    John003 (@john003) reported from Fingal County, Leinster

    @griptmedia @john_mcguirk From RTE point of view cheap price...Means they never have to have John McGuirk on again for fear of libel....Newstalk and Virgin media can use the same excuse....

  • MyDreamEscapade
    MyDreamEscapade 🇳🇬🇮🇪 (@MyDreamEscapade) reported from Dublin City, Leinster

    @virginmedia internet not working in Dublin 8, what is the problem please?

  • helendesbois
    Helen Desbois (@helendesbois) reported from Dún Laoghaire-Rathdown, Leinster

    @virginmedia Hey, we need ordered a tv package with you on Tuesday and they said they would be here by Friday to install. Nothing. Not even a mail@or message to say when? Can’t get through to customer care all day yesterday or today? Please help

  • rossconn96
    Ross Connolly (@rossconn96) reported from Firhouse, Leinster

    @virginmedia it has dropped again, i cant seem to find if there is an issue in D24 can you advise?

  • Gerryob105
    Gerry O Brien (@Gerryob105) reported from Dublin City, Leinster

    @VirginMediaIE has anyone else noticed that virgin media have taken most FM radio stations off their network.. They recently did upgrade works in Dublin 3 and virtually all the stations are gone. I’ve held on the phone for far too long waiting for someone to answer.

  • HappierAtWorkHQ
    Aoife O’Brien (@HappierAtWorkHQ) reported from Dublin City, Leinster

    Anyone having issues with wifi @virginmedia in Clontarf/ Raheny/ Killester area? #wifidown #virginmediadown

  • SueBarrettActor
    Susan Barrett (@SueBarrettActor) reported from Dublin City, Leinster

    @VirginMediaIE meant to be on 120mgs,only getting 0.1🙄 seriously a big problem getting worse.Not happy paying for such a lack of service! I’m not the only one having issues. The entire area is has constant problems. Same in work & home, both with #virginmedia #virginmediaireland

  • hopkins_joan
    Cllr. Joan Hopkins (@hopkins_joan) reported from Fingal County, Leinster

    Has anyone ever successfully contacted @virginmedia customer service?

  • KieranKelly1988
    Kieran Kelly (@KieranKelly1988) reported from Dublin City, Leinster

    @Andrewkdublin @SkySports Seems to be a Virgin Media issue, Sky customers can watch it no bother.

  • paulnealon90
    Paul Nealon (@paulnealon90) reported from Dún Laoghaire-Rathdown, Leinster

    This time last year I was working a delivery job just to survive and pay my car insurance/mobile bill and basic food shops. Fast forward a year. Now working 2 brilliant jobs with DIY SOS and Virgin Media, which I never would've got had I quit on Irish Football Fan TV.

  • MissTakenDublin
    Miss Taken 🎀💬 (@MissTakenDublin) reported from Dublin City, Leinster

    @imlukee Personally am expecting the Virgin Media Park to open with a lightning fast broadband themed rollercoaster, topped off with dog **** customer service

  • IsMiseMarcas
    Marcas (@IsMiseMarcas) reported from Dublin City, Leinster

    @OConnorOisin Bad news sells. Positive news doesn’t. RTE is almost as bad as Virgin Media when it comes to putting scary stuff in titles, and burying fact.

  • SimonKilleen91
    Simon Killeen (@SimonKilleen91) reported from Dublin City, Leinster

    @virginmedia No problems in the area from what I can see guys. Have done all the trouble shooting etc and have ensured all bills have been paid. Can you please advise? Crucial to have working from home obviously.

  • Irenelizabeth19
    Me 🌻 (@Irenelizabeth19) reported from Firhouse, Leinster

    No internet all day and no one to speak to as customer service now closed , no internet yesterday afternoon either, what’s going on?? @ virginmedia. ie

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • howdo01
    Jonathan H (@howdo01) reported

    @virginmedia Hi Team, Have rebooted my 360 box, but cannot seem to get Netflix to go, get the logo and then the N, and a red ring in busy mode, Is there a problem, was working fine Sunday.

  • stephiejmc
    Stephanie 🇬🇧 (@stephiejmc) reported

    @virginmedia Ok thanks just worried cause like see what I pay in front be ne cause can’t access your online service account . Plus just worried going under contract after 10 + years and we all know virgin widely known for fudging up on things .

  • karenwigg1
    karen (@karenwigg1) reported

    @virginmedia Everyone apologises, but I'm left with paying for a service that I can't use. It seems Virgins's time is more valuable than mine bc I'm threatened with a £25 fine if I miss the appt.. I feel that I'm owed at least some sort of refund for ny inconvenience and loss of service

  • IanScott_01
    Ian Scott (@IanScott_01) reported

    Anyone having problems with @virginmedia internet. It's been dropping off and on for a few days, now it's gone off Newcastle East.

  • rouse_sue
    Sue Rouse💙 🇺🇦 (@rouse_sue) reported

    @virginmedia your customer service is appalling. Keep being given the run around and no action. Hate to do it this way.

  • DWRICHARDS
    David Richards (@DWRICHARDS) reported

    @virginmedia if you fail to provide a promised refund and fail to deal with a complaint is there any hope that you might engage with me here?

  • Csihra
    Carol-Ann Sihra (@Csihra) reported

    @virginmedia Open a complaint which doesn’t get replied too. Phone calls promising a follow up call which doesn’t happen. Terrible customer service

  • The_Broski_Boot
    AJ (@The_Broski_Boot) reported

    @virginmedia The estimated fix time was initially reported to be 6 May at 1pm Then we got told today at 6pm Now it’s back to 6 May at 1pm Surely we cannot be left without broadband and TV until Wednesday? Ref : F012271473

  • aidan_codtello
    Aidan Costello (@aidan_codtello) reported

    @virginmedia I still have not received a payment I should have received on referring my father to switch to Virgin and he should have had a payment too. Our broadband has been poor this week and I hope it will be better this week.

  • newman_gareth
    Gareth Newman (@newman_gareth) reported

    @virginmedia why is your broadband constantly so slow? Even in same room as router! Constant poor service