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Virgin Media

Virgin Media Outage Report in Dublin, Leinster

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Dublin come from postal codes D04 , D07 , D12 , D08 , D24 , D16 , D15 and D01 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Dublin, Leinster

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 6: Problems at Virgin Media

Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Dublin, Leinster

The most recent Virgin Media outage reports came from the following cities: Dublin.

CityProblem TypeReport Time
Dublin Internet 1 day ago
Dublin Internet 2 days ago
Dublin Total Blackout 2 days ago
Dublin Total Blackout 5 days ago
Dublin E-mail 5 days ago
Dublin Internet 6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dublin, Leinster

Latest outage, problems and issue reports in Dublin and nearby locations:

  • jtfaster
    JT (@jtfaster) reported from Dublin City, Leinster

    @bilgehoor @showsiff @virginmedia Yes that too... Had to turn it off when I got the new router last year. Doesn't work at all!

  • finto182
    Finto182🇮🇪 (@finto182) reported from Firhouse, Leinster

    New modem arrived! Installing when I finish work! Hopefully it helps with some of these annoying timeouts I keep getting on my network daily #virginmedia

  • ChangeProjectPL
    Jackie Campbell (@ChangeProjectPL) reported from Fingal County, Leinster

    rang 3 weeks ago to cancel tv and it was never cancelled took 9 phone call attempts hanging on for hours To find out after 2 hours queue there was no request on file so agent never processed3 weeks ago. Disgusting service Virgin media

  • estimeecodjie
    estimee (@estimeecodjie) reported from Fingal County, Leinster

    @EabhaMulholland @virginmedia FIX YOUR ****

  • _Apples__
    Mark Appleby (@_Apples__) reported from Dún Laoghaire-Rathdown, Leinster

    @virginmedia is there an issue with connection in Dublin 18

  • albarr1978
    Alex Barrett 🇮🇪 (@albarr1978) reported from Dublin City, Leinster

    @kildarekopite @VirginMediaIE I tried to get an answer from them but no reply so far terrible service from virgin media we have seen numerous channels taking away this year I think sky will be getting a call soon

  • MicFarrelly3
    AKA: Founder of FoTST Ireland (@MicFarrelly3) reported from Dublin City, Leinster

    People of earth, never, ever, ever sign with @virginmedia they truly are the dung-beetles of service providers. I've had no Internet at home for days, and now after a literal hour on the phone, I'm told a technician will be sent next Tuesday. Utter shite peddlers.

  • DermieK
    Dermot Keenan (@DermieK) reported from Fingal County, Leinster

    @vmbusiness @VirginMediaIE #VirginTV total waste of time #360box 360box doesn’t exist waited over 10 days then when it arrived I had to wait 6 hours online trying to get resolution which never happened. Total disaster in customer service.

  • finto182
    Finto182🇮🇪 (@finto182) reported from Firhouse, Leinster

    @virginmedia Direct message here on Twitter from the verified account tweeting me right now! I hope poor Brian does not get in trouble as he was extremely helpful and I thought it was fantastic service dealing with me right away

  • DermieK
    Dermot Keenan (@DermieK) reported from Fingal County, Leinster

    @VirginMediaIEPR @VirginMediaIE @virginmedia #BringOnAmazing just heading into day twelve of not having full service. #BringOnDisaster. After my experience my recommendation would be …Don’t upgrade. #longtimecustomer loyalty means nothing.

  • finto182
    Finto182🇮🇪 (@finto182) reported from Firhouse, Leinster

    @virginmedia The network is not 100% for sure.I live in a built up area so I do expect congestion on the lines but I see timeouts when I am live streaming late at night and the congestion should not be an issue then if you get me so not exactly sure what the issue is. Timeouts on cat6 & wifi

  • finto182
    Finto182🇮🇪 (@finto182) reported from Firhouse, Leinster

    @virginmedia We have and there were improvements made to the network yes. For most people these timeouts wouldn’t even be noticed but my day job is working in IT and we use VPN and each timeout is a disconnect so it’s very noticeable . Same with Microsoft Teams calls “Searching for network “

  • DermieK
    Dermot Keenan (@DermieK) reported from Firhouse, Leinster

    Nothing amazing…Day 12 with half service from @virginmedia @VirginMediaIE @VirginMediaIEPR #bringOnDisaster #virginmedia

  • Khayden2412
    Karl Hayden (@Khayden2412) reported from Dublin City, Leinster

    Is anyone else experiencing a 30 minute duration in their @VirginMediaIE box updating itself? Does this happen with Sky’s service? Can anyone recommend another service besides #VirginMedia?

  • DermieK
    Dermot Keenan (@DermieK) reported from Fingal County, Leinster

    @VirginMediaIE Don’t do it… I’m now heading into day 13 without full service. Should have stayed on my existing package rather than upgrading. #bringOnAmazing more like #bringOnDisaster @virginmedia @VirginMediaIE #virginmedia

  • MicFarrelly3
    AKA: Founder of FoTST Ireland (@MicFarrelly3) reported from Dublin City, Leinster

    People of earth, never, ever, ever sign with @virginmedia they truly are the dung-beetles of service providers.

  • SavageEmily
    Emily Savage (@SavageEmily) reported from Fingal County, Leinster

    My broadband is down on the busiest day of the month in work 🤦 fabulous #virginmedia #virginmediadown #FML

  • wexfordobrien
    Tony O'Brien (@wexfordobrien) reported from Dún Laoghaire-Rathdown, Leinster

    @sarahcareyIRL Was wondering that. No Fox on the Virgin Media service. 🤔

  • Jana1063
    Jane Sinclair (@Jana1063) reported from Firhouse, Leinster

    @virginmedia Truly disgusted. Waited 8 hours with my elderly mother today for an engineer to fix her phone line having been ASSURED they would call between 12-4pm. Gave up at 8pm. Impossible company to try contacting! 🤬

  • DermieK
    Dermot Keenan (@DermieK) reported from Fingal County, Leinster

    Great @VirginMediaIE @virginmedia @VirginMediaIEPR going into day 14 without full service. #BringOnAmazing more like #BringOnDisaster I wouldn’t recommend Upgrading to their new service #360box

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Dr_Chuggernaut
    George Anthony (@Dr_Chuggernaut) reported

    @virginmedia It appears to be back now, wasn't sure what the issue was but logged downtime and it said it was an area issue. Didn't miss my counselling appointment, thanks for the reply though

  • BigBaldChris2
    BigBaldChris (@BigBaldChris2) reported

    Another marketing call from @virginmedia despite having asked a number of times to be removed from their list. When I said I now wanted to make a complaint, they then hang up… - is this how #dataprotection works? @ICOnews #removeme

  • Smeod
    Sharon (@Smeod) reported

    @BernardThresher @virginmedia @virginmedia has the worst customer service ever. They make you wonder whether you'd rather live without broadband! Appalling. I also had 5 hr convo. Nothing was resolved. Made a complaint in writing. Resolution after 10 day wait was to call customer services!!! Case closed. Grr

  • DMO_GB
    DMO_GB (@DMO_GB) reported

    Utter incompetence at .@virginmedia movers team. Each person u speak to says previous person made a mistake but THEY can fix it! They don’t. And the next person says the same thing. Again & again, no help and no fix @ofcom

  • Fullmet4lKitty
    KITTY 🌿 (@Fullmet4lKitty) reported

    @virginmedia But I get that every day. And because it’s okay again when it reaches 24hours it resets. Last night it said the link was down for maintenance so I couldn’t even try it. Honestly I’ve not had one full day where there hasn’t been an issue so far. It’s horrendous.

  • oh_so_boatie
    Jessica Boatright (@oh_so_boatie) reported from Lincoln District, England

    @virginmedia Yes, issues showing. I've had to go to a cafe to work - so now as well as lost hours of income I'm down bus fare and refreshments so that I can use the the WiFi.

  • CarlWar39707411
    Carl Ward (@CarlWar39707411) reported

    @virginmedia hi 8ve come on holiday to Spain but ot keeps saying I'm not registered on network and I can get a single

  • Gazoona
    Galoona (@Gazoona) reported

    @virginmedia your service checker reports no broadband issues in my area. My router confirms I have no internet access. I’ve called your helpline but I just get told to switch the router on & off, then the call ends 🙃 how am I meant to get this resolved if I can’t talk to you?

  • ThomasIanBanwel
    Thomas Ian Banwell (@ThomasIanBanwel) reported

    @virginmedia Still down

  • mhairicatherine
    Mhairi (@mhairicatherine) reported

    @virginmedia Can’t get through to anyone that can help me. Now spent over 2 hours trying to get through to someone who can help sort this out