Virgin Media outages and service status in Dublin, Leinster
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Dublin, including 2 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
- The most recent signal from this area was received Apr 26, 1:06 AM GMT+1.
- Internet (43%)
- Total Blackout (39%)
- E-mail (11%)
- Wi-fi (4%)
- TV (4%)
The latest reports from users having issues in Dublin come from postal codes D24 , D12 , D08 , D04 , D07 , D02 , D15 and D22 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dublin, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 26: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin
|
Total Blackout | 15 hours ago |
|
Dublin
|
Total Blackout | 23 hours ago |
|
Dublin
|
Total Blackout | 3 days ago |
|
Dublin
|
Wi-fi | 4 days ago |
|
Dublin
|
Internet | 4 days ago |
|
Dublin
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dublin, Leinster
Latest outage, problems and issue reports in Dublin and nearby locations:
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Finto182🇮🇪 (@finto182) reported from Firhouse, Leinster@virginmedia @VirginMediaIE Seems to be an issue in the area as when I ring the customer service number I get a message saying they are experiencing problems and cannot take calls ……
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Joan Connolly (@jessiedublin) reported from Dublin City, Leinster@virginmedia Crap WiFi for last few weeks with calls dropping, poor audio, get replacement modem which I installed after calls finished today and set it up-CONNECTION PROBLEM & of course tech support only until 6pm! Tried FAQs - STILL NOT WORKING!!
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Tadhg Kenny (@TadhgKenny1) reported from Fingal County, Leinster@virginmedia Shocking experience @VirginMediaIE . Despite spending 5 hours on the phone cancelling my technician appointment and thinking the issue was resolved I get a message to say he’s arriving tomorrow. Where do I go from here?
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Shock of Grey (@shockofgreyshop) reported from Dublin City, Leinster@virginmedia service down in Dublin 8? Off since around noon
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Jennifer Hedderman (@illuminat8) reported from Dublin City, Leinster@virginmedia is there an outage in Dublin 8 - no Tv Chanel’s working on horizon box except radio stations. No broadband
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Sarah Anne McCarthy (@sarah_mcc93) reported from Dublin City, Leinster@virginmedia @vmbusinesshelp Hi, if you check Twitter this has been reported by a number of Virgin Media customers in the Ballsbridge area. It it a network issue so it should not matter if its a Corporate or Private account.
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Paul Geoghegan (@PGprintr) reported from Dublin City, Leinster@VirginMediaIE - Can you please help my with my virginmedia email. I am unable to manage my email addresses from my myvirgin account settings.
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Colin Keogh (@ColinKeogh5) reported from Dún Laoghaire-Rathdown, LeinsterIs virgin Internet still down in Foxrock are in Dublin. No credit card service in our cafe is killing the business. Anyone ides when it will be back #virginmedia
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Damien Mullen (@damiengmullen) reported from Dublin City, Leinster@VirginMediaIE why are some channels not available on my #virginmedia TV Box. For some odd reason the #FACupFinal is not available on any of the #virginmedia channels and @BBC1 is one of the channels in which the signal is down.
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Dr Jonathan Moran (@JonathanMoran10) reported from Dublin City, Leinster@virginmedia Is the WiFi down in Dublin 2 now?
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Derek Lennon (@lennon_derek) reported from Firhouse, LeinsterBeen on hold for 22 min so far with virgin media customer service is horrendous @VirginMediaIE I know we’re all at home no excuse for bad service though
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Paul Nealon (@paulnealon90) reported from Dún Laoghaire-Rathdown, LeinsterThis time last year I was working a delivery job just to survive and pay my car insurance/mobile bill and basic food shops. Fast forward a year. Now working to brilliant jobs with DIY SOS and Virgin Media, which I never would've got had I quit on Irish Football Fan TV.
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anthonykelly (@anthony54608932) reported from Firhouse, Leinster@virginmedia this is a joke your WiFi is Stil down why can’t you’s actually fix the problem, I can’t even watch television 📺 because I’ve no WiFi connection So I have to use my data on my iPhone 📱 Fix this problem, because I can’t even be gaming on the PS4 either
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Ronan Cahill (@MrChillr) reported from Dublin City, Leinster@Cormac98683334 @virginmedia Is the service down in Dublin 6?
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Yeah, No. (@decko57) reported from Dún Laoghaire-Rathdown, Leinster@virginmedia What's the craic on getting some help for my TV, its not working properly and nobody is available to take my call.
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Dave Kerr (@darkdiver) reported from Dún Laoghaire-Rathdown, Leinster@Dublin_Suzy @MaiaDunphy @VodafoneIreland Only if you're switching provider on the same network - if switching to/from Virgin Media to eir/sky/Vodafone/Pure you might need to cancel with your existing provider too - so always check just to be sure (there are a total of 7 networks and more providers)
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Alan Murphy (@murphalan) reported from Dublin City, Leinster@VirginMediaIE I have had no communication from virgin media through any channel (post, email, social, phone) about any outage today 11th feb
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jamesmcc (@jamesmcc2000) reported from Dublin City, Leinster@virginmedia now waiting 45mins for support to pick up - you said 20mins! The problem is your service is so awful I can’t do this online. Please let me know if the 20mins is a lie and that you don’t answer at all.
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anthonykelly (@anthony54608932) reported from Firhouse, Leinster@pfy2k2 @virginmedia Are you serious so this WiFi is down for the whole night 😩 and I was hoping I could actually watch the season 5 of animal Kingdom
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Cllr Hazel De Nortúin (@HazelPBP) reported from Dublin City, Leinster@virginmedia why is your customer service so bad? I'm waiting 20 mins on hold!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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entrustTMF (@entrustTMF) reported@karenwi17092279 Sorry to hear that, not good 😔 Yes, we rely on these things more than we realise... I had forgotten the printer, the TV box, my Spotify, heating controller, etc. all use the WiFi and workarounds for all of them need to be fashioned or just abandoned until @virginmedia fix it
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Graham Booth (@laserblue) reported@virginmedia Hi, it seems my set top box is on the blink and my chances of watching my beloved Man City maybe at risk. I could switch to Nowtv, but that will cost me £15 for a 24hr pass. I've used the tips as featured in the trouble shooting guide. No luck. Can you help? Thanks
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John James (@_kimosabe_) reported@virginmedia absolutely disgusting Customer Service I’ve been told for 3weeks HBO max is free with TNTspots only to just been told it’s not now unbelievable service I have it in writing and verbally been told it’s free
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Turkish 🇹🇷 🏴 (@Turkish_hackney) reported@virginmedia spoke to your customer service not long ago and the person couldn’t understand me. Why do you hire people that don’t understand basic English sorry to say. And your services are rubbish by the way, I will be cancelling
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Jason Caine Smith (@jasoncainesmith) reported@virginmedia @VirginMedia Been trying all day to fix CS1011. Your phone system won’t recognise my details due to “maintenance” so I can’t reach support. I’ve been told this needs activation on your side. My elderly father is now without TV. Please contact me urgently.
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Oldbloke (@Oldbloke74) reported@entrustTMF @virginmedia You cold always telephone their useful call centre 🤡 Virgin Media are such a lousy company to deal with - trouble is the competitors are also terrible. 😤
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Martinayres65@outloo (@Martinayres65o1) reported@virginmedia are you gaslighting me. 6 days without broadband or TV and you still haven’t done anything to resolve the issue. I live in a city so it’s not as if I’m in the middle of nowhere making it difficult for you to resolve the issue
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Hussey FM (@djspeedy34) reported@virginmedia Dont say i gotta pay more, I been a loyal customer with you for years
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Martinayres65@outloo (@Martinayres65o1) reported@virginmedia You’re already aware of the issues, I have an ongoing complaint regarding this. You already have my complaint reference as I gave it your caller today. Who promised someone would ring today. I just need virgin to promise they will restore my Wi-Fi ASAP
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CrankyGeek (@pepetideo) reported from Oxford, England@virginmedia @FuzziePieRat Yes.. And how ****** up is it that you treat your existing paying customers so badly they have to attempt to do these hacks to get what you are freely giving away to new customers?