Virgin Media Outage Report in Dublin, Leinster
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dublin come from postal codes D24, D04, D08, D16, D07, D02, D10 and D22.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dublin, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 11: Problems at Virgin Media
Virgin Media is having issues since 08:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin |
Internet | |
| Dublin |
Internet | |
| Dublin |
Internet | |
| Dublin |
Internet | |
| Dublin |
Wi-fi | |
| Dublin |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dublin, Leinster
Latest outage, problems and issue reports in Dublin and nearby locations:
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BOBBY McDONNELL
(@BOBMCD1) reported
from
Dún Laoghaire-Rathdown, Leinster
@VirginMediaIE just moved to virgin mobile today .. data works , can receive calls but can nit make calls and your tech service line is close #virginmedia #help
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Eddie McGuinness
(@eddiemcguinness) reported
from
Dublin City, Leinster
@VirginMediaIE Morning still waiting on service on app tobe sorted? Even though got text saying it was fixed also got over change for additional services I didn't sign up for? #virginmedia your at it still bad service since November 2020 plus while I am going through cancer! Not Happy Customer
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John003
(@john003) reported
from
Fingal County, Leinster
@griptmedia @john_mcguirk From RTE point of view cheap price...Means they never have to have John McGuirk on again for fear of libel....Newstalk and Virgin media can use the same excuse....
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Alan Murphy
(@murphalan) reported
from
Dublin City, Leinster
@VirginMediaIE I have had no communication from virgin media through any channel (post, email, social, phone) about any outage today 11th feb
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Emma Roland
(@EmmaRoland3) reported
from
Firhouse, Leinster
@virginmedia I joined you for a €30pm deal. You just sent me a bill for €239 this month. I contacted your customer care team about this 2 weeks ago and it’s still not solved. How dare you... sort it out today. Don’t ever attempt to go near my bank account for an unagreed amount
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Ron
(@dubstarry) reported
from
Dublin City, Leinster
@virginmedia have a problem with my box tried phoning they said its out of hours who can I contact for help?
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Derek Lennon
(@lennon_derek) reported
from
Firhouse, Leinster
Been on hold for 22 min so far with virgin media customer service is horrendous @VirginMediaIE I know we’re all at home no excuse for bad service though
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Ash
(@Ashdiver) reported
from
Firhouse, Leinster
@leekpee @Gojairu Man they pretend to be professionals but they are not they hate our success they hate not being part of any success they hate losing all the time. You think BT is bad! I watch the match on virgin media, you would think City wasn't even playing.
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Simon Killeen
(@SimonKilleen91) reported
from
Dublin City, Leinster
@virginmedia No problems in the area from what I can see guys. Have done all the trouble shooting etc and have ensured all bills have been paid. Can you please advise? Crucial to have working from home obviously.
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Simon Killeen
(@SimonKilleen91) reported
from
Dublin City, Leinster
@virginmedia is your network down? Haven’t had any issues in a while, but this morning none of us can get on? Seem to be connecting to the modem fine, but no network for us. Can you please advise if there are any network issues or if it’s just our connection? Thanks
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Aisling Purcell
(@AisPurcell) reported
from
Dún Laoghaire-Rathdown, Leinster
@virginmedia is connection down in Blackrock area ? When will it be back up and running ?
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james cullen
(@cullenjay01) reported
from
Dublin City, Leinster
@VirginMediaIE I had to call your CallCenter today try and rectify a problem with my billing ( you where overcharging me) And When agent answered the phone he just answered with just hello and nothing else. I had to ask was this Virgin Media so then when we got onto my problem
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Joan Connolly
(@jessiedublin) reported
from
Dublin City, Leinster
@virginmedia Crap WiFi for last few weeks with calls dropping, poor audio, get replacement modem which I installed after calls finished today and set it up-CONNECTION PROBLEM & of course tech support only until 6pm! Tried FAQs - STILL NOT WORKING!!
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♛ Hot Chicken Wings ♛
(@itsChaJel) reported
from
Dublin City, Leinster
@virginmedia hey is there a problem with connection in Smithfield area? We are disconnected since yesterday afternoon! We’ve tried rebooting and all that jazz and still no luck. Making it so hard to be working from home.
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Rosaria Swift
(@RosariaSwift) reported
from
Dún Laoghaire-Rathdown, Leinster
@virginmedia Internet service extremely poor today. Any issue reported locally in Dublin 14? #virginmediadown
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BOBBY McDONNELL
(@BOBMCD1) reported
from
Dún Laoghaire-Rathdown, Leinster
@VirginMediaIE moved to virgin Mobike today , can’t make calls but can get calls and data works . Can’t contact customer service as they are closed ?! Not a great start .. help #virginmedia #virginmobile #help
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John003
(@john003) reported
from
Fingal County, Leinster
@MarkPaulTimes Problem is RTE Newstalk and Virgin Media see ISAG as presenting the settled science...Don't question the assertion they repeat..."If last July we had implemented zero covid.. would need no lockdown for last 6 months"...Media see anyone against them as some sort of covid deniers
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Richard Holdsworth
(@RHoldsworth1969) reported
from
Fingal County, Leinster
@SkyIreland unbelievably poor service. New SkyQ upgrade - spent over €2k per year for last 10 years of loyalty, box faulty & best service you can give is engineer out in 6 days. I’ll be off to @virginmedia unless this changes. #CustomerService
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Dr Jonathan Moran
(@JonathanMoran10) reported
from
Dublin City, Leinster
@virginmedia Is the WiFi down in Dublin 2 now?
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Dave Kerr
(@darkdiver) reported
from
Dún Laoghaire-Rathdown, Leinster
@Dublin_Suzy @MaiaDunphy @VodafoneIreland Only if you're switching provider on the same network - if switching to/from Virgin Media to eir/sky/Vodafone/Pure you might need to cancel with your existing provider too - so always check just to be sure (there are a total of 7 networks and more providers)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Greg hook
(@gregarus) reported
@virginmedia No I’m disputing a “contract” that we’ve been wrongly put in, so I said cancel contract, they said they’d be a discon fee which we’re not happy abt as we never entered into said contract, you have no proof we did and it’s your word against ours
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Tyrone Cinnamon
(@TyCi_46) reported
@virginmedia I’m using the hub 3 in Mindel mode and my Netgear nighthawk router is optimized already so that’s not the issue. This is not the issue and I have a booster although not needed. Problem happens in same room as router so it’s an connection supply issue your side
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alan shambrook
(@alanshambrook) reported
@virginmedia your broadband speeds and response and diagnostics to technical faults this last month are awful. Called yesterday and the customer service guy ended up shouting at me. Got to say very poor and I got the impression the guy didn't care
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VirginNoMedia
(@virginnomedia) reported
@muzzamints1 @virginmedia Pretty sure that won’t earn us out new customer bonus.
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VirginNoMedia
(@virginnomedia) reported
@bear_clare_96 @virginmedia See the issue is you have been a loyal customer, so frankly we know we can do anything we want and treat you like crap and yet you still stay. Harsh but true.
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Philip Jackson
(@ffjacko) reported
@virginmedia Busy is not an excuse for the service I’ve received so far. I’ve tried the text service also. After the first few texts I got blanked by your team on that forum also. I have the text conversation as evidence of just how poor it was.
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Catherine Addy
(@CatherineAddy) reported
@virginmedia It’s all our devices. Four people, with 2 devices each. We have called you guys soooo many times to get you to sort it, we’ve been told it’s fine, no issue, then someone came to the box and fixed something, it seemed fine, now tragic consistency and no new modem as promised
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Sam
(@surrideo) reported
@virginmedia How do I report ceiminal damage to one of your cabinets please so that it can be fixed. Some idiot has just stopped at 7.35pm on a busy street and spray painted it. (He was called out and it has been provided to the police as anti social behaviour). Thanks.
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SteelZz
(@sSteelZz) reported
@virginmedia I believe it’s a whole, acting up the entire weekend and then today. Everyone in my house and going online it’s the same for a whole lot more people with the same issue. On stream while playing constantly wifi connections and it got disconnected on the weekend. Had to stop today.
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Stacey Mccarthy
(@staceymccarth14) reported
@virginmedia I keep having messages saying there is a wait of 45 minutes, so still haven't spoken to anyone, never known a company like it