Virgin Media outages and service status in Dublin, Leinster

Problems in the last 24 hours in Dublin, Leinster

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dublin, Leinster

The most recent Virgin Media outage reports came from the following cities: Dublin.

City	Problem Type	Report Time
Dublin	Internet	9 hours ago
Dublin	Internet	11 hours ago
Dublin	TV	3 days ago
Dublin	Wi-fi	3 days ago
Dublin	Wi-fi	3 days ago
Dublin	Wi-fi	4 days ago

Community Discussion

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Virgin Media Issues Reports Near Dublin, Leinster

Latest outage, problems and issue reports in Dublin and nearby locations:

• 
  Aoife O’Brien (@HappierAtWorkHQ) reported 7 minutes ago from Dublin City, Leinster

  Anyone having issues with wifi @virginmedia in Clontarf/ Raheny/ Killester area? #wifidown #virginmediadown

• 
  anthonykelly (@anthony54608932) reported 10 minutes ago from Firhouse, Leinster

  @virginmedia this is a joke your WiFi is Stil down why can’t you’s actually fix the problem, I can’t even watch television 📺 because I’ve no WiFi connection So I have to use my data on my iPhone 📱 Fix this problem, because I can’t even be gaming on the PS4 either

• 
  Emma Lane-Spollen (@EmmaLaneS) reported 11 minutes ago from Dublin City, Leinster

  @virginmedia my heart is broken watching ‘War Child’. Why do we let this happen? #warchild #refugees

• 
  Emma Roland (@EmmaRoland3) reported 13 minutes ago from Firhouse, Leinster

  @virginmedia I joined you for a €30pm deal. You just sent me a bill for €239 this month. I contacted your customer care team about this 2 weeks ago and it’s still not solved. How dare you... sort it out today. Don’t ever attempt to go near my bank account for an unagreed amount

• 
  Jim (@Jimpetuous) reported 16 minutes ago from Dublin City, Leinster

  Never thought I'd see the day where I had something good to say about RTEPlayer, but the stream on @virginmedia is shite @VirginMediaIEPR

• 
  Greed free World (@AidanMaxx) reported 16 minutes ago from Fingal County, Leinster

  @virginmedia been trying to watch the rugby on the Player app. Is it just me or is this the worst player app around. Keeps breaking down and takes forever to get get going again.

• 
  Ash (@Ashdiver) reported 19 minutes ago from Firhouse, Leinster

  @leekpee @Gojairu Man they pretend to be professionals but they are not they hate our success they hate not being part of any success they hate losing all the time. You think BT is bad! I watch the match on virgin media, you would think City wasn't even playing.

• 
  Yeah, No. (@decko57) reported 23 minutes ago from Dún Laoghaire-Rathdown, Leinster

  @virginmedia What's the craic on getting some help for my TV, its not working properly and nobody is available to take my call.

• 
  Rosaria Swift (@RosariaSwift) reported 24 minutes ago from Dún Laoghaire-Rathdown, Leinster

  @virginmedia Internet service extremely poor today. Any issue reported locally in Dublin 14? #virginmediadown

• 
  rorydelamere (@rorydelamere) reported 33 minutes ago from Dublin City, Leinster

  @virginmedia internet gone since yesterday in Glasnevin. Customer support lines closed. Can you fix please?

• 
  Ron (@dubstarry) reported 36 minutes ago from Dublin City, Leinster

  @virginmedia have a problem with my box tried phoning they said its out of hours who can I contact for help?

• 
  Adrian Weckler (@adrianweckler) reported 38 minutes ago from Dublin City, Leinster

  Virgin Media Ireland says it doesn’t have a “repair time frame” on a sizeable broadband outage affecting “the Dublin area”. It hopes that the undiagnosed issue will be fixed today as, “given the scale it would be very rare for this to continue for the full day”.

• 
  Ronan Cahill (@MrChillr) reported 40 minutes ago from Dublin City, Leinster

  @Cormac98683334 @virginmedia Is the service down in Dublin 6?

• 
  Finto182🇮🇪 (@finto182) reported 41 minutes ago from Firhouse, Leinster

  @BlodAxeMox @ItsRusherr I had a similar issue about 18 months ago and it was actually Virgin Media at fault! Congestion on line and old splitters coming from the box on the street into my apartment! Might be worth a call to the ISP rush! For me it was timeouts on the line causing it .

• 
  Kean Dermody (@akiraman2011) reported 42 minutes ago from Firhouse, Leinster

  @virginmedia any suggestions on how to contact you if you disconnect the call after 10 minutes on hold? I need to contact you because I’m having internet issues so the website isn’t much use.

• 
  Cllr Hazel De Nortúin (@HazelPBP) reported 47 minutes ago from Dublin City, Leinster

  @virginmedia why is your customer service so bad? I'm waiting 20 mins on hold!

• 
  Megan Roantree (@MeganRoantree) reported 49 minutes ago from Dublin City, Leinster

  The fact that there is a weird, outdated weight-loss show on Virgin Media 2 just before #LoveIsland is just wild to me. So many young people are tuning in to watch Love Island and catching even 15 mins of this before hand does so much damage and is also just really out of touch?

• 
  Simon Killeen (@SimonKilleen91) reported 51 minutes ago from Dublin City, Leinster

  @virginmedia No problems in the area from what I can see guys. Have done all the trouble shooting etc and have ensured all bills have been paid. Can you please advise? Crucial to have working from home obviously.

• 
  Finto182🇮🇪 (@finto182) reported 53 minutes ago from Firhouse, Leinster

  @aperally @virginmedia I have fully restored network now! Was down for 10 hours though !

• 
  Nischay Madan (@nischaymadan) reported 55 minutes ago from Fingal County, Leinster

  @virginmedia very poor support with wait time of 10 to 20 minutes on 1908 call support

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported 1 minute ago

  To @virginmedia- Many thanks to your Technician who came out today following the outage in my area. Although I was back online by this time he checked over all the equipment and settings, and also discovered that the router needed changing-which he did - very polite and efficient man. I don’t use my real name on here for safety and security reasons, but if you want to send me a DM, I will let you know.

• 
  Success W Lewis (@SuccessWLewis1) reported 2 minutes ago

  @Pirat_Nation @virginmedia has been having issues all week. Can't turn on or off my smart light, can't download or play anything online. All I can do is play some old DVDs and Games on disk.

• 
  Adam Fletcher (@Fletchmyster85) reported 4 minutes ago

  @virginmedia It's tells me you'll be in touch within 48 hours, it's now over 72 hours and nothing. You didn't send me an email with my ticket details of the complaint, got back to the page to make a note 20mins later and the page had gone. Absolute shambles. Broken service & broken support!

• 
  James Durrant (@je_durrant) reported 4 minutes ago

  I’ve had it with @virginmedia No service since 10 Jul and it won’t be fixed until 17 Aug. They can’t give me a 5G modem despite being joined with O2 and say I should be happy with the £10 p/d Ofcom comp; that doesn’t help me do work. £800 to cancel my contract, it’s a racket

• 
  Mo Woke Rejoiner (@MagicalMo) reported 5 minutes ago

  @virginmedia I have done. Looking forward to a resolution.

• 
  lucy barnett (@lucebarnett) reported 9 minutes ago

  @EE I was on a call for 42 minutes this morning and got nowhere. Nobody wants to take any responsibility and suggesting I didn’t order despite the fact SIMs have moved over to One plan and Virgin Media contacted me about leaving. Very poor service

• 
  Adrian Weale (@Edeaulx) reported 9 minutes ago

  Hey @VirginMedia, does an incomprehensible email and one desultory telephone call when I wasn't at home and therefore not in a position to answer the 'security' questions constitute your only effort to resolve my complaint reference C-1907261424?

• 
  🕷️🇪🇺 🇬🇧 Uitlander (@Uitlander) reported 11 minutes ago

  @virginmedia - But you can do this in the app. Download app. Login. Accept renewal offer. - Am told new contract has been sent to an email address I removed from my account ~1 year ago. - Return to "my Account" in app. Still says my account is due for renewal

• 
  Wolf of X (@WolfofX) reported 12 minutes ago

  In 2003, Stan Beaton lost his wife, Ruby, to stomach cancer. Before she passed away, she had recorded the voicemail greeting for their home telephone. It was an ordinary message to anyone else, but to Stan it became the last recording of her voice. For more than a decade, he kept that voicemail safe. He even stayed with the same phone company because he feared changing providers might erase it. Whenever he missed Ruby, he would call his own home just to hear her say, "Sorry, at the moment, Stan and Ruby are not available..." For him, those few seconds were enough to bring her close again. Then, in December 2014, a network upgrade accidentally deleted the recording. Stan was heartbroken. He later said it felt like losing his wife all over again. Believing there was nothing left to lose, he contacted Virgin Media and asked if there was any way to recover it. What followed was something no one expected. Eleven telecommunications engineers spent three days searching through backup systems for a single deleted audio file. They described it as looking for a needle in a haystack, but they refused to give up. They found it. Instead of simply returning the recording, BBC Radio Leeds arranged a surprise during an interview with Stan. As Ruby's familiar voice filled the room once again, he broke down in tears. "That's her. Wonderful. Wonderful." The company later gave Stan permanent copies of the recording on a CD so he would never have to fear losing it again. It wasn't just a recovered voicemail. It was the return of the last words he could still hear from the woman he loved, a voice that had waited silently for years until someone cared enough to bring it back.

• 
  Urm (@erm2urm) reported 13 minutes ago

  Not long upgraded to 360. Is there a reason I need to login to @BBCiPlayer every single time I open it? I can't get into my @DisneyPlus account on one of the boxes. Not too happy with this 360 service atm. Could you help please @virginmedia