Virgin Media outages and service status in Dublin, Leinster

Problems in the last 24 hours in Dublin, Leinster

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dublin, Leinster

The most recent Virgin Media outage reports came from the following cities: Dublin.

City	Problem Type	Report Time
Dublin	Internet	13 hours ago
Dublin	Wi-fi	1 day ago
Dublin	Wi-fi	5 days ago
Dublin	Internet	6 days ago
Dublin	Total Blackout	7 days ago
Dublin	Internet	9 days ago

Community Discussion

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Virgin Media Issues Reports Near Dublin, Leinster

Latest outage, problems and issue reports in Dublin and nearby locations:

• 
  Sarah Anne McCarthy (@sarah_mcc93) reported 6 minutes ago from Dublin City, Leinster

  @virginmedia Hi, this is a Corporate Account and I do not have log in details. I have tried to call your support centre but your phone lines do not open until 9am. Can you check if there is a service outage reported in Pembroke Road, Ballsbridge, Dublin 4.

• 
  Kean Dermody (@akiraman2011) reported 6 minutes ago from Firhouse, Leinster

  @virginmedia any suggestions on how to contact you if you disconnect the call after 10 minutes on hold? I need to contact you because I’m having internet issues so the website isn’t much use.

• 
  Adrian Weckler (@adrianweckler) reported 11 minutes ago from Dublin City, Leinster

  Virgin Media Ireland says it doesn’t have a “repair time frame” on a sizeable broadband outage affecting “the Dublin area”. It hopes that the undiagnosed issue will be fixed today as, “given the scale it would be very rare for this to continue for the full day”.

• 
  Declan McAnallen (@DeclanMcAnallen) reported 11 minutes ago from Dublin City, Leinster

  @VirginMediaIE hi, tv and broadband outage in my entire area for virgin media (dublin 9 / griffith avenue area). Can someone please let me know when this will be resolved?

• 
  Howard Hughes | Lifestyle (@master_the_mind) reported 12 minutes ago from Firhouse, Leinster

  .@VirginMediaIE Imagine a service provider tells you your billing cycle is the 8th - 8th each month. Then adds 3 extra weeks to your bill and says it’s charging you from the 27th - 27th of each month but hasn’t changed your billing cycle! #VirginMedia #Virgin360 #doublecharging

• 
  Simon Killeen (@SimonKilleen91) reported 14 minutes ago from Dublin City, Leinster

  @virginmedia No problems in the area from what I can see guys. Have done all the trouble shooting etc and have ensured all bills have been paid. Can you please advise? Crucial to have working from home obviously.

• 
  Neal Tully (@nealupthereds) reported 27 minutes ago from Firhouse, Leinster

  Is Ireland playing that bad we have to watch the English and the irish game is deferred viewing on virgin media#IRLBUL

• 
  Tadhg Kenny (@TadhgKenny1) reported 29 minutes ago from Fingal County, Leinster

  Shocking experience @ @virginmedia trying to cancel a technician appointment which was never agreed to in the 1st place.

• 
  Derek Lennon (@lennon_derek) reported 31 minutes ago from Firhouse, Leinster

  Been on hold for 22 min so far with virgin media customer service is horrendous @VirginMediaIE I know we’re all at home no excuse for bad service though

• 
  Gerry O Brien (@Gerryob105) reported 31 minutes ago from Dublin City, Leinster

  @VirginMediaIE has anyone else noticed that virgin media have taken most FM radio stations off their network.. They recently did upgrade works in Dublin 3 and virtually all the stations are gone. I’ve held on the phone for far too long waiting for someone to answer.

• 
  kolexinfos (@kolexinfos) reported 36 minutes ago from Dublin City, Leinster

  To setup everything here is a puzzle, they just expect you to know how it works, bad user experience with almost everything @virginmedia I don't know what my username and password is yet I got a link to login, how do I link an account to my usage?

• 
  Megan Roantree (@MeganRoantree) reported 36 minutes ago from Dublin City, Leinster

  The fact that there is a weird, outdated weight-loss show on Virgin Media 2 just before #LoveIsland is just wild to me. So many young people are tuning in to watch Love Island and catching even 15 mins of this before hand does so much damage and is also just really out of touch?

• 
  Richard Holdsworth (@RHoldsworth1969) reported 37 minutes ago from Fingal County, Leinster

  @SkyIreland unbelievably poor service. New SkyQ upgrade - spent over €2k per year for last 10 years of loyalty, box faulty & best service you can give is engineer out in 6 days. I’ll be off to @virginmedia unless this changes. #CustomerService

• 
  Susan Barrett (@SueBarrettActor) reported 45 minutes ago from Dublin City, Leinster

  @VirginMediaIE meant to be on 120mgs,only getting 0.1🙄 seriously a big problem getting worse.Not happy paying for such a lack of service! I’m not the only one having issues. The entire area is has constant problems. Same in work & home, both with #virginmedia #virginmediaireland

• 
  HConway (@HConway2020) reported 45 minutes ago from Dublin City, Leinster

  @donie At midnight CNN went blank. Apparently Virgin Media, my network, has lost their contract to show CNN. I'll miss you Donie, and all the other presenters and correspondents. Have to consider moving to Sky, but I've resisted that move for years. 🖐🖐🇮🇪

• 
  Dave Kerr (@darkdiver) reported 47 minutes ago from Dún Laoghaire-Rathdown, Leinster

  @Dublin_Suzy @MaiaDunphy @VodafoneIreland Only if you're switching provider on the same network - if switching to/from Virgin Media to eir/sky/Vodafone/Pure you might need to cancel with your existing provider too - so always check just to be sure (there are a total of 7 networks and more providers)

• 
  Colin Keogh (@ColinKeogh5) reported 50 minutes ago from Dún Laoghaire-Rathdown, Leinster

  Is virgin Internet still down in Foxrock are in Dublin. No credit card service in our cafe is killing the business. Anyone ides when it will be back #virginmedia

• 
  BOBBY McDONNELL (@BOBMCD1) reported 56 minutes ago from Dún Laoghaire-Rathdown, Leinster

  @VirginMediaIE moved to virgin Mobike today , can’t make calls but can get calls and data works . Can’t contact customer service as they are closed ?! Not a great start .. help #virginmedia #virginmobile #help

• 
  Tadhg Kenny (@TadhgKenny1) reported 58 minutes ago from Fingal County, Leinster

  @virginmedia Shocking experience @VirginMediaIE . Despite spending 5 hours on the phone cancelling my technician appointment and thinking the issue was resolved I get a message to say he’s arriving tomorrow. Where do I go from here?

• 
  jamesmcc (@jamesmcc2000) reported 58 minutes ago from Dublin City, Leinster

  @virginmedia now waiting 45mins for support to pick up - you said 20mins! The problem is your service is so awful I can’t do this online. Please let me know if the 20mins is a lie and that you don’t answer at all.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Doc (@Trout_Finger) reported 6 minutes ago

  @virginmedia Still no Red Button service and Broadband still down Over a week now.. **** you and the contract @skytv here I come🖕

• 
  Dianaaaa (@Dianaaaa_91) reported 7 minutes ago

  Internet went down at 9pm last night. @virginmedia you’re estimating to be back up at 5:08pm today…. My partner wfh how is he supposed to do his job? No information on the app just “an issue in the area” can someone check on this please? It’s only been a week since it fixed.

• 
  KSP (@Yespleaseroux) reported 7 minutes ago

  @virginmedia is utterly ****. As soon as I can ditch it I will and go back to Sky. Such rubbish service all round.

• 
  Billy (@navanac1982) reported 10 minutes ago

  @DaveRutt2 @virginmedia I've just cancelled my home move request as they gave me a new 2 year contract (which I was never told about) that doubles in price after a year. This is my first time moving, been with virgin for almost 18 years. They won't be getting installed at my new home

• 
  Jim Davies (Ex Labour Voter & Member) (@Davies133) reported 13 minutes ago

  @virginmedia 30 minutes and counting waiting for someone on your retentions line to pick up the phone!!! It looks like I'm not alone in wanting to leave. Is this what counts for customer service? 😡

• 
  Cherta (@cheetachops) reported 13 minutes ago

  @virginmedia shockingly bad service no broadband for over a week and no indication of when this will be fixed

• 
  john (@jhargie4) reported 13 minutes ago

  @O2 @virginmedia CEO Lutz Schueler been waiting 5 days for my DEALOCK Letter following your refusal to actually discuss my complaint before transferring to another service provider. New customers get better deals than 20 year loyal ones.

• 
  Kris (@KrisTaylor1992) reported 13 minutes ago

  @ryantegan @skytv Cancel, then sign up in your partners name as a new customer. I do this with Virgin Media. I went from £58 to £28 and kept me as a customer. Best case retentions will offer you a better deal, worst case your partner gets new customer discounts.

• 
  Jade 🩵 (@xjade_h) reported 15 minutes ago

  Seriously @virginmedia has the WORST customer service and will just harass you 24/7 without a care in the world 🙄

• 
  🇬🇧 Andy🇬🇧 (@4peterborough) reported 17 minutes ago

  @virginmedia I love it when these people say DM us but your account is restricted everyone must be having the same problem with your update, look into it and get back to me