Virgin Media Outage Report in Dublin, Leinster
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dublin come from postal codes D15, D24, D08, D12, D07, D10, D03 and D02.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dublin, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 16: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin |
TV | |
| Dublin |
Wi-fi | |
| Dublin |
Wi-fi | |
| Dublin |
Internet | |
| Dublin |
Internet | |
| Dublin |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dublin, Leinster
Latest outage, problems and issue reports in Dublin and nearby locations:
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Eddie McGuinness
(@eddiemcguinness) reported
from
Dublin City, Leinster
@VirginMediaIE Morning still waiting on service on app tobe sorted? Even though got text saying it was fixed also got over change for additional services I didn't sign up for? #virginmedia your at it still bad service since November 2020 plus while I am going through cancer! Not Happy Customer
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Kieran Kelly
(@KieranKelly1988) reported
from
Dublin City, Leinster
@Andrewkdublin @SkySports Seems to be a Virgin Media issue, Sky customers can watch it no bother.
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Wonder Weir 84
(@jon_weir) reported
from
Fingal County, Leinster
@weyland76 @ComedyCentralUK @virginmedia Yikes! That's not good. They should fix it!
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Jane Sinclair
(@Jana1063) reported
from
Firhouse, Leinster
@virginmedia Truly disgusted. Waited 8 hours with my elderly mother today for an engineer to fix her phone line having been ASSURED they would call between 12-4pm. Gave up at 8pm. Impossible company to try contacting! 🤬
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Derek Lennon
(@lennon_derek) reported
from
Firhouse, Leinster
Been on hold for 22 min so far with virgin media customer service is horrendous @VirginMediaIE I know we’re all at home no excuse for bad service though
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BOBBY McDONNELL
(@BOBMCD1) reported
from
Dún Laoghaire-Rathdown, Leinster
@VirginMediaIE moved to virgin Mobike today , can’t make calls but can get calls and data works . Can’t contact customer service as they are closed ?! Not a great start .. help #virginmedia #virginmobile #help
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Katie
(@irish_oakley) reported
from
Fingal County, Leinster
Looks like I’ve to miss yet another college lecture because my wifi is not working. One of my neighbours rang virgin, they said it won’t be back until around 8pm, I need it at 6🙃this is happening far too often @virginmedia, paying 7 grand for a masters I can’t go to class for!
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Simon Killeen
(@SimonKilleen91) reported
from
Dublin City, Leinster
@virginmedia No problems in the area from what I can see guys. Have done all the trouble shooting etc and have ensured all bills have been paid. Can you please advise? Crucial to have working from home obviously.
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megan kearney 🦋
(@Meg_Kearneyx) reported
from
Dublin City, Leinster
QUICK best phone network to go with for bill pay I’m trying to get away from virgin media pls help
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Dr Jonathan Moran
(@JonathanMoran10) reported
from
Dublin City, Leinster
@NightlineIRL I’ve been waiting two weeks for a WiFi box from @virginmedia! I have called numerous times and my package has consistently failed to be delivered. Terrible service!
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Aisling Purcell
(@AisPurcell) reported
from
Dún Laoghaire-Rathdown, Leinster
@virginmedia is connection down in Blackrock area ? When will it be back up and running ?
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Alan Murphy
(@murphalan) reported
from
Dublin City, Leinster
@VirginMediaIE I have had no communication from virgin media through any channel (post, email, social, phone) about any outage today 11th feb
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G
(@gdbailey1973) reported
from
Fingal County, Leinster
@Mick_Finnegan More like fatal attraction crossed with embarrassing bodies! Never never never!! Don’t be giving @virginmedia ideas!
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Gustavo de Castro
(@gustavodkastro) reported
from
Dublin City, Leinster
I’m totally disappointed with @VirginMediaIE service! Since yesterday I’m trying to connect to the internet and nothing. With this situation I cannot work from home neither attend my classes from university. I hope this can be sorted ASAP! #virginmedia
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Richard Holdsworth
(@RHoldsworth1969) reported
from
Fingal County, Leinster
@SkyIreland unbelievably poor service. New SkyQ upgrade - spent over €2k per year for last 10 years of loyalty, box faulty & best service you can give is engineer out in 6 days. I’ll be off to @virginmedia unless this changes. #CustomerService
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Rosaria Swift
(@RosariaSwift) reported
from
Dún Laoghaire-Rathdown, Leinster
@virginmedia Internet service extremely poor today. Any issue reported locally in Dublin 14? #virginmediadown
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Neal Tully
(@nealupthereds) reported
from
Firhouse, Leinster
Is Ireland playing that bad we have to watch the English and the irish game is deferred viewing on virgin media#IRLBUL
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BOBBY McDONNELL
(@BOBMCD1) reported
from
Dún Laoghaire-Rathdown, Leinster
@VirginMediaIE just moved to virgin mobile today .. data works , can receive calls but can nit make calls and your tech service line is close #virginmedia #help
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Simon Killeen
(@SimonKilleen91) reported
from
Dublin City, Leinster
@virginmedia is your network down? Haven’t had any issues in a while, but this morning none of us can get on? Seem to be connecting to the modem fine, but no network for us. Can you please advise if there are any network issues or if it’s just our connection? Thanks
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Alex Barrett 🇮🇪
(@albarr1978) reported
from
Dublin City, Leinster
@kildarekopite @VirginMediaIE I tried to get an answer from them but no reply so far terrible service from virgin media we have seen numerous channels taking away this year I think sky will be getting a call soon
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ashley Harris
(@77777777_aj) reported
@virginmedia Total loss of service and resetting the hub and service test has failed. Although the service status in the area is fine by your service status phone service. This is definitely not the case. Planned works in the area due to start tomorrow
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Neil Baldwin
(@staylucky) reported
@virginmedia Your code of practice states I can submit via web form - I tried that twice with no acknowledgement or response - many others on twitter the same experience, perhaps why @ofcom should consider if your complaints process is designed to “defeat” complaint submission
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Lisa 💜💜
(@Mrs_Spurs_1882) reported
from
Horley, England
@virginmedia trying to report a landline fault. Your web help couldn't be anymore unhelpful and I can stand anymore of your on hold music on the phone. Please advise on what I can do.
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Stuart Ridgway
(@cosbot) reported
@virginmedia I ordered a new phone from you on the 13th April and it's still not turned up. Can someone get in touch please. Your customer service staff just tell me it'll be with us in the next few days.
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John atkinson
(@Jyeayy1) reported
@virginmedia Nope. They never answered
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Ursula Rose Rae
(@ursularoserae) reported
@virginmedia hub not working. No lights on at all. Checked diff plug socket, all cables and switch. How do I contact you? Keep going round in circles on website.
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helloitsme~
(@dingdawn32) reported
@virginmedia Yes, I've reported the issue weeks ago, and got a text saying the issue has been fixed, however it wasn't and I sent in another report to which there was no response.
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Scott Burrows
(@Goose15_) reported
@virginmedia Went on whatsapp chat all day yesterday was promised at 10:02am that my email would be registered by EOD and a technician would update me and yet again the poor service meant that nothing happened, AGAIN!!
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Dominic Bull 🇪🇺🇬🇧
(@DomOfSurb) reported
@virginmedia It's a hub 3.0. Are there any options for swapping out or upgrading to something with a better wifi signal? And/or providing an extension to the fibre cable so I can move it to a better location?
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Kevin Harmon
(@kharmon67) reported
@virginmedia It tells me I am having problems connecting to the hub but I am sitting next to it. I have rebooted the hub and we seem to be able to use the hub fine but still says there are issues with the connection. The service status on the app stills says error