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Virgin Media outages and service status in Dublin, Leinster

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Dublin, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received May 26, 10:03 AM GMT+1.
  • 62% Internet (62%)
  • 26% Wi-fi (26%)
  • 8% TV (8%)
  • 3% Total Blackout (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Dublin come from postal codes D24 , D07 , D08 , D12 , D17 , D16 , D04 and D6W .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dublin, Leinster

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 26: Problems at Virgin Media

Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dublin, Leinster

The most recent Virgin Media outage reports came from the following cities: Dublin, and Swords.

CityProblem TypeReport Time
Dublin TV 7 hours ago
Dublin Wi-fi 10 hours ago
Dublin Internet 1 day ago
Dublin TV 2 days ago
Dublin Internet 2 days ago
Dublin Internet 2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dublin, Leinster

Latest outage, problems and issue reports in Dublin and nearby locations:

  • BurkeMaura
    Maura Burke (@BurkeMaura) reported from Dublin City, Leinster

    @virginmedia Signal on TV totally gone now has been dropping since about 7pm.

  • finto182
    Finto182🇮🇪 (@finto182) reported from Firhouse, Leinster

    @virginmedia @VirginMediaIE Seems to be an issue in the area as when I ring the customer service number I get a message saying they are experiencing problems and cannot take calls ……

  • MissTakenDublin
    Miss Taken 🎀💬 (@MissTakenDublin) reported from Dublin City, Leinster

    @imlukee Personally am expecting the Virgin Media Park to open with a lightning fast broadband themed rollercoaster, topped off with dog **** customer service

  • KingCurly
    KingCurly (@KingCurly) reported from Dublin City, Leinster

    @virginmedia if you are going to buy the rights to an international sporting tournament, at least have you online player be able to stream a decent quality. What is this? 480p? 720p?You're a god damn Internet service provider! This stream looks like Minecraft graphics! #6nations

  • JamesKavanagh_
    James Kavanagh (@JamesKavanagh_) reported from Dublin City, Leinster

    Also hi RTE or Virgin Media - please send down crews to cover it. I want back to back *** interviews telling us what they bought etc.

  • jessiedublin
    Joan Connolly (@jessiedublin) reported from Dublin City, Leinster

    @virginmedia What's going on with the network in Dublin 3?! Was down for a time last night and now in the middle of my online course it's gone again!!!

  • HazelPBP
    Cllr Hazel De Nortúin (@HazelPBP) reported from Dublin City, Leinster

    @virginmedia I'm being charged for a mobile phone service that I cancelled two years ago. I'm still having trouble reaching someone to fix it.

  • jon_weir
    Wonder Weir 84 (@jon_weir) reported from Fingal County, Leinster

    @weyland76 @ComedyCentralUK @virginmedia Yikes! That's not good. They should fix it!

  • hopkins_joan
    Cllr. Joan Hopkins (@hopkins_joan) reported from Fingal County, Leinster

    Has anyone ever successfully contacted @virginmedia customer service?

  • 1943ie
    DamienBroderick (@1943ie) reported from Firhouse, Leinster

    Dear people of the UK.. count yourselves lucky you don’t have to listen to the clueless “pundits” on virgin media ireland. People that NEVER played at the top of the game making comments like. “De Gea should have dived quicker” And “Pogba was doing the YMCA”

  • gdbailey1973
    G (@gdbailey1973) reported from Fingal County, Leinster

    @Mick_Finnegan More like fatal attraction crossed with embarrassing bodies! Never never never!! Don’t be giving @virginmedia ideas!

  • CosgroveGaynard
    Cosgrove Gaynard Solicitors (@CosgroveGaynard) reported from Dublin City, Leinster

    @virginmedia can we get an update on issues with the internet in Dublin 4 - 3rd time it is down this week. Hold time of 15mins when we call. Many thanks

  • adrianweckler
    Adrian Weckler (@adrianweckler) reported from Dublin City, Leinster

    Virgin Media Ireland says it doesn’t have a “repair time frame” on a sizeable broadband outage affecting “the Dublin area”. It hopes that the undiagnosed issue will be fixed today as, “given the scale it would be very rare for this to continue for the full day”.

  • UinsionnMac
    Uinsionn (@UinsionnMac) reported from Firhouse, Leinster

    Virgin Media really got it right with the movie choice this evening. Bad Santa 2.

  • conorpbarry
    Conor Barry (@conorpbarry) reported from Fingal County, Leinster

    @virginmedia Is there a broadband outage in Dublin 15?

  • irish_oakley
    Katie (@irish_oakley) reported from Fingal County, Leinster

    Looks like I’ve to miss yet another college lecture because my wifi is not working. One of my neighbours rang virgin, they said it won’t be back until around 8pm, I need it at 6🙃this is happening far too often @virginmedia, paying 7 grand for a masters I can’t go to class for!

  • john003
    John003 (@john003) reported from Fingal County, Leinster

    @MarkPaulTimes Problem is RTE Newstalk and Virgin Media see ISAG as presenting the settled science...Don't question the assertion they repeat..."If last July we had implemented zero covid.. would need no lockdown for last 6 months"...Media see anyone against them as some sort of covid deniers

  • anthony54608932
    anthonykelly (@anthony54608932) reported from Firhouse, Leinster

    @virginmedia this is a joke your WiFi is Stil down why can’t you’s actually fix the problem, I can’t even watch television 📺 because I’ve no WiFi connection So I have to use my data on my iPhone 📱 Fix this problem, because I can’t even be gaming on the PS4 either

  • akiraman2011
    Kean Dermody (@akiraman2011) reported from Firhouse, Leinster

    @virginmedia any suggestions on how to contact you if you disconnect the call after 10 minutes on hold? I need to contact you because I’m having internet issues so the website isn’t much use.

  • fingalpimpernel
    laura 🗿🤯 (🏴‍☠️= 🤡) (@fingalpimpernel) reported from Fingal County, Leinster

    @virginmedia no longer carrying @CNN. Allegedly because CNN has a new online service..... Which doesn't service Ireland....🤪

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ianrooney48
    roo64 (@ianrooney48) reported

    @virginmedia My tv picture is distorted and pixelled. Been gradually getting worse since yesterday. Many of us in the M43 Manchester area having the same problem.

  • metoyou123
    metoyou123 (@metoyou123) reported

    @virginmedia why is there constant issues in my area ? Today's issue is intermittent signal apparently your service is an absolute joke broken more than it works seriously poor

  • vickiferris
    Vicky Leigh (@vickiferris) reported

    Try to speak to customer services to confirm what is happening. Ask for a call back. They will not. They tell me I should have had a new box already (the wrong one). To me means the envelope or new 360 box has not been actioned despite being told it has been (6) @virginmedia

  • trail_71
    Gen X (@trail_71) reported

    @virginmedia Down in exeter - my TV screen keeps dropping out to black for a fraction then back on again - is line with the problems you’re having ?

  • Lincsforest
    Mark Whelan (@Lincsforest) reported

    @virginmedia your installation of my new broadband is turning into a mockery of a sham! No communication, no professionalism, a complete lack of customer care! A VERY UNSATISFACTORY WAY TO CONDUCT BUSINESS! Your chatbot is also incompetent! @Ofcom #poorcustomerservice

  • Notonyournell10
    Dave. (@Notonyournell10) reported

    @virginmedia I am following you and there’s no message icon. I just called again and was told the appointment was booked incorrectly and nobody can attend until Tuesday. It’s an absolute joke and I’ve raised an official complaint.

  • RobSwain76580
    Rob Swain 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@RobSwain76580) reported

    @drdjmarks @virginmedia Virgins App is awful. The worst I have seen. That’s when it works. 😡

  • nicsavo83
    Nicola Savory (@nicsavo83) reported

    @virginmedia how can I arrange a refund for lack of service? BB & TV down for nearly 24hrs, your call centre staff have been horrendous to deal with and I am sat inside on the best day of the year so far, awaiting an engineer - with zero confidence that they’ll actually arrive!

  • _MeJAdams
    Joseph Adams (@_MeJAdams) reported

    @virginmedia After the way I’ve been treated and the attempted price gouging and the lies from your complaints, do you think I want to renew. 20 year customer destroyed in 40 minutes. You want to talk more DM me. C-2505261109 is the complaint id if you want to talk properly

  • Notonyournell10
    Dave. (@Notonyournell10) reported

    @virginmedia There should be no need to message you, I called 2 hours ago, your customer service is abysmal.