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Virgin Media outages and service status in Dublin, Leinster

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Dublin, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
  • The most recent signal from this area was received Apr 29, 2:19 PM GMT+1.
  • 45% Internet (45%)
  • 34% Total Blackout (34%)
  • 10% E-mail (10%)
  • 3% Wi-fi (3%)
  • 3% TV (3%)
  • 3% Phone (3%)

The latest reports from users having issues in Dublin come from postal codes D24 , D12 , D15 , D02 , D08 , D22 , D04 and D07 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dublin, Leinster

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 29: Problems at Virgin Media

Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dublin, Leinster

The most recent Virgin Media outage reports came from the following cities: Dublin.

CityProblem TypeReport Time
Dublin Internet 6 hours ago
Dublin Internet 10 hours ago
Dublin Internet 23 hours ago
Dublin Phone 1 day ago
Dublin Internet 1 day ago
Dublin Total Blackout 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dublin, Leinster

Latest outage, problems and issue reports in Dublin and nearby locations:

  • sarah_mcc93
    Sarah Anne McCarthy (@sarah_mcc93) reported from Dublin City, Leinster

    @virginmedia @vmbusinesshelp Hi, if you check Twitter this has been reported by a number of Virgin Media customers in the Ballsbridge area. It it a network issue so it should not matter if its a Corporate or Private account.

  • illuminat8
    Jennifer Hedderman (@illuminat8) reported from Dublin City, Leinster

    @virginmedia is there an outage in Dublin 8 - no Tv Chanel’s working on horizon box except radio stations. No broadband

  • hopkins_joan
    Cllr. Joan Hopkins (@hopkins_joan) reported from Fingal County, Leinster

    Has anyone ever successfully contacted @virginmedia customer service?

  • finto182
    Finto182🇮🇪 (@finto182) reported from Firhouse, Leinster

    @virginmedia @VirginMediaIE Seems to be an issue in the area as when I ring the customer service number I get a message saying they are experiencing problems and cannot take calls ……

  • GillianDarcy
    Gillian (@GillianDarcy) reported from Dublin City, Leinster

    @virginmedia hi guys, Virgin broadband seems to be down in the Dublin 10 area any idea when it’s back up ? Been down since midday

  • PGprintr
    Paul Geoghegan (@PGprintr) reported from Dublin City, Leinster

    @VirginMediaIE - Can you please help my with my virginmedia email. I am unable to manage my email addresses from my myvirgin account settings.

  • fingalpimpernel
    laura 🗿🤯 (🏴‍☠️= 🤡) (@fingalpimpernel) reported from Fingal County, Leinster

    @virginmedia no longer carrying @CNN. Allegedly because CNN has a new online service..... Which doesn't service Ireland....🤪

  • TadhgKenny1
    Tadhg Kenny (@TadhgKenny1) reported from Fingal County, Leinster

    Shocking experience @virginmedia trying to cancel a technical appointment which was never agreed to in the 1sr place.

  • swords31
    Mark.G65 (@swords31) reported from Fingal County, Leinster

    @VirginMedia_TV what is wrong with the TV signal please? #virginmedia

  • KingCurly
    KingCurly (@KingCurly) reported from Dublin City, Leinster

    @virginmedia if you are going to buy the rights to an international sporting tournament,at least have your online player be able to stream a decent quality. What is this? 480p? 720p?You're a god damn Internet service provider! This stream looks like Minecraft graphics! #6nations

  • rorydelamere
    rorydelamere (@rorydelamere) reported from Dublin City, Leinster

    @virginmedia internet gone since yesterday in Glasnevin. Customer support lines closed. Can you fix please?

  • BOBMCD1
    BOBBY McDONNELL (@BOBMCD1) reported from Dún Laoghaire-Rathdown, Leinster

    @VirginMediaIE moved to virgin Mobike today , can’t make calls but can get calls and data works . Can’t contact customer service as they are closed ?! Not a great start .. help #virginmedia #virginmobile #help

  • IamPaulWalsh
    Paul Walsh (@IamPaulWalsh) reported from Dublin City, Leinster

    @virginmedia are great when you can reach them-but they can’t be reached.4 times I’ve been on hold for almost 1hr waiting to ask questions. I now have a new box,but of course-it’s giving me an error reading.Brilliant.After 6pm?Tough luck if you’re a #virginmedia customer.

  • paulnealon90
    Paul Nealon (@paulnealon90) reported from Dún Laoghaire-Rathdown, Leinster

    This time last year I was working a delivery job just to survive and pay my car insurance/mobile bill and basic food shops. Fast forward a year. Now working 2 brilliant jobs with DIY SOS and Virgin Media, which I never would've got had I quit on Irish Football Fan TV.

  • TadhgKenny1
    Tadhg Kenny (@TadhgKenny1) reported from Fingal County, Leinster

    @virginmedia Shocking experience @VirginMediaIE . Despite spending 5 hours on the phone cancelling my technician appointment and thinking the issue was resolved I get a message to say he’s arriving tomorrow. Where do I go from here?

  • cullenjay01
    james cullen (@cullenjay01) reported from Dublin City, Leinster

    @VirginMediaIE I had to call your CallCenter today try and rectify a problem with my billing ( you where overcharging me) And When agent answered the phone he just answered with just hello and nothing else. I had to ask was this Virgin Media so then when we got onto my problem

  • CosgroveGaynard
    Cosgrove Gaynard Solicitors (@CosgroveGaynard) reported from Dublin City, Leinster

    @virginmedia can we get an update on issues with the internet in Dublin 4 - 3rd time it is down this week. Hold time of 15mins when we call. Many thanks

  • gloverstweets
    Ashley (@gloverstweets) reported from Dún Laoghaire-Rathdown, Leinster

    @MissIG_Geek @neil_neilzone @virginmedia VM are very secretive about their footprint Maybe they changed but never had a public map, didn’t allow resale, and afaik they don’t report passed/connected stats to Comreg or Dept

  • master_the_mind
    Howard Hughes | Lifestyle (@master_the_mind) reported from Firhouse, Leinster

    .@VirginMediaIE Imagine a service provider tells you your billing cycle is the 8th - 8th each month. Then adds 3 extra weeks to your bill and says it’s charging you from the 27th - 27th of each month but hasn’t changed your billing cycle! #VirginMedia #Virgin360 #doublecharging

  • EmmaLaneS
    Emma Lane-Spollen (@EmmaLaneS) reported from Dublin City, Leinster

    @virginmedia my heart is broken watching ‘War Child’. Why do we let this happen? #warchild #refugees

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • AloysiusAsogwa
    ALOYSIUS UCHECHUKWU ASOGWA (@AloysiusAsogwa) reported

    @virginmedia Just a quick question, are you guys having issues. I have been trying to contact the support team for 3 days now to no avail. What is going on

  • hafiz_11120
    Hafiz AI 🇧🇩🇬🇧 (@hafiz_11120) reported

    @virginmedia Sort out your **** internet 🛜 service. It’s been like that for 3 weeks

  • MattWestall
    Matt Westall (@MattWestall) reported

    @virginmedia love it when you contacting your broadband provider to cancel, explain it’s because you’ve been offered cheaper elsewhere, and the “best they can do” is more than the renewal itself

  • red_bk13
    BK (@red_bk13) reported

    @entrustTMF @virginmedia Terrible situation for that long. I'm looking at a voda offer at the mo for switching from virgin when my deal expires. They offer a router with 4g back up. It's weather your can get decent speeds where you are that matters.

  • AnIndividualist
    TheRealCraig (@AnIndividualist) reported

    If @virginmedia had good deals I would’ve considered re subscribing. But cancelling our old email addresses without notice because we cancelled has caused so much trouble I certain won’t now

  • LubZafar
    Lubdub (@LubZafar) reported

    @virginmedia Even your bot is glitching. Someone needs to fix this problem asap.

  • KathyMi25429227
    Kathy Miller (@KathyMi25429227) reported

    @virginmedia WiFi cutting out twice today and in last 2 days. Inconvenient at best. Why? Postcode says no issues..

  • entrustTMF
    entrustTMF (@entrustTMF) reported

    @virginmedia OK, leaving aside the fact it seems pretty poor that I haven't had a reply from the original agent for four days now I'm happy enough to send a repeat of it IF I don't need to faff about going through security yet AGAIN? IF I do-I'll just wait for a reply to the original DMs. OK?

  • DWRICHARDS
    David Richards (@DWRICHARDS) reported

    @virginmedia if you fail to provide a promised refund and fail to deal with a complaint is there any hope that you might engage with me here?

  • noimspartakus
    1965 Blue 1878 (@noimspartakus) reported

    @virginmedia trying to contact customer services but your system wont recognise my acct no, absolute joke!!!!!