Virgin Media outages and service status in Dublin, Leinster
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
- Virgin Media generated 0 outage signals in the last 24 hours around Dublin, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 5, 8:43 PM GMT+1.
- Internet (59%)
- Wi-fi (32%)
- TV (8%)
The latest reports from users having issues in Dublin come from postal codes D24 , D08 , D16 , D12 , D07 , D04 , D02 and D17 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dublin, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 8: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin, and Swords.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 3 days ago |
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Wi-fi | 4 days ago |
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Wi-fi | 5 days ago |
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Internet | 5 days ago |
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Internet | 6 days ago |
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Internet | 9 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dublin, Leinster
Latest outage, problems and issue reports in Dublin and nearby locations:
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Paul Nealon (@paulnealon90) reported from Dún Laoghaire-Rathdown, LeinsterThis time last year I was working a delivery job just to survive and pay my car insurance/mobile bill and basic food shops. Fast forward a year. Now working 2 brilliant jobs with DIY SOS and Virgin Media, which I never would've got had I quit on Irish Football Fan TV.
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Sarah Anne McCarthy (@sarah_mcc93) reported from Dublin City, Leinster@F_Silvia95 @virginmedia Hi Sylvia, I spoke to James on the Customer Service Team and he has advised that they are aware of an outage in the area. There is an Engineer on site and an estimated repair time is 12 o'clock. Hopefully it will be sorted sooner 🤞
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MyDreamEscapade 🇳🇬🇮🇪 (@MyDreamEscapade) reported from Dublin City, Leinster@virginmedia internet not working in Dublin 8, what is the problem please?
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Damien Mullen (@damiengmullen) reported from Dublin City, Leinster@VirginMediaIE why are some channels not available on my #virginmedia TV Box. For some odd reason the #FACupFinal is not available on any of the #virginmedia channels and @BBC1 is one of the channels in which the signal is down.
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Shivvy (@ShivsterShiv) reported from Dublin City, LeinsterAnyone else's Internet (virgin media) down?
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Marcas (@IsMiseMarcas) reported from Dublin City, Leinster@OConnorOisin Bad news sells. Positive news doesn’t. RTE is almost as bad as Virgin Media when it comes to putting scary stuff in titles, and burying fact.
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Cllr. Joan Hopkins (@hopkins_joan) reported from Fingal County, LeinsterHas anyone ever successfully contacted @virginmedia customer service?
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david connolly (@_davidconnolly) reported from Dublin City, Leinster@marmulades oh it's very tenuous if I'm honest. mostly about keeping the ipv6 of virgin media in ds-lite ipv6 w/o breaking PlayStation Network by subbing in some nice ipv4 connectivity from digiweb. pings / routes in inex are much better for digiweb so I wfh with it too
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Paddy Morton (@paddymorton) reported from Dublin City, Leinster“ Are you having trouble with your service” Thanks for staying with us” @virginmedia Wait time was to be approx 30 mins. 😱😱😱 now on end of landline for I hour
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♛ Hot Chicken Wings ♛ (@itsChaJel) reported from Dublin City, Leinster@virginmedia hey is there a problem with connection in Smithfield area? We are disconnected since yesterday afternoon! We’ve tried rebooting and all that jazz and still no luck. Making it so hard to be working from home.
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Cosgrove Gaynard Solicitors (@CosgroveGaynard) reported from Dublin City, Leinster@virginmedia can we get an update on issues with the internet in Dublin 4 - 3rd time it is down this week. Hold time of 15mins when we call. Many thanks
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Dr Jonathan Moran (@JonathanMoran10) reported from Dublin City, Leinster@NightlineIRL I’ve been waiting two weeks for a WiFi box from @virginmedia! I have called numerous times and my package has consistently failed to be delivered. Terrible service!
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Mary O'Brien Sheehan (@OBrienSheehan) reported from Fingal County, Leinster@JamesTurner37 @virginmedia Service providers is a misnomer they do not do customer service.
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Gillian (@GillianDarcy) reported from Dublin City, Leinster@virginmedia hi guys, Virgin broadband seems to be down in the Dublin 10 area any idea when it’s back up ? Been down since midday
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Ashley (@gloverstweets) reported from Dún Laoghaire-Rathdown, Leinster@MissIG_Geek @neil_neilzone @virginmedia VM are very secretive about their footprint Maybe they changed but never had a public map, didn’t allow resale, and afaik they don’t report passed/connected stats to Comreg or Dept
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terry mc cann (@terrymccann3) reported from Dún Laoghaire-Rathdown, Leinster@FM104 what is up with the station the past 2 days keeps dropping signal it’s like having broadband with virgin media
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Lisa O Brien (@Lisapish) reported from Dublin City, LeinsterSo WiFi completely gone in the house and @virginmedia don’t open Sundays for calls .. Surely that can’t be right .. I’m working from home So need help ?
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anthonykelly (@anthony54608932) reported from Firhouse, Leinster@virginmedia this is a joke your WiFi is Stil down why can’t you’s actually fix the problem, I can’t even watch television 📺 because I’ve no WiFi connection So I have to use my data on my iPhone 📱 Fix this problem, because I can’t even be gaming on the PS4 either
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Cllr Hazel De Nortúin (@HazelPBP) reported from Dublin City, Leinster@virginmedia why is your customer service so bad? I'm waiting 20 mins on hold!
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Emma Lane-Spollen (@EmmaLaneS) reported from Dublin City, Leinster@virginmedia my heart is broken watching ‘War Child’. Why do we let this happen? #warchild #refugees
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Griffin (@PGriffinFC) reportedWatched the awful England game on Virgin Media. Judging by my timeline, the commentary of Sam Matterface and Lee Dixon was a lot worse. They're getting a right pile on. RTE's punditry is terrible for the WC. No choice elsewhere. I have never seen analysis so bad.
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alexander jordan (@alexanderjordan) reported. @virginmedia network down since Tuesday. Entirely down Tuesday, intermittent Wednesday, down again today, you keep changing the status and then advise to wait 21 hours to book an engineer, that would mean earliest visit Monday provided you don’t change the status again.
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Jambo (@The_real_Jambo_) reported@O2 @KerZE87 O2 has went downhill since they merged with Virgin media. I constantly have issues logging into myo2 app because I use a different email address for my o2 and virgin media accounts. Constantly asked to link the accounts which I do then I cant log into the apps.
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Colin Fenn (@ColinFenn45) reported@virginmedia Hi, poor signal strength is wifi only, if I am streaming on my laptop it becomes unusable, with a msg not enough bandwidth, and will last for about 15mins. The signal strength notification struggles to make any bars, and eventually clears.
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Chris (@plushchris34) reported@virginmedia Thats another problem (still unresolved) I cant log in to my account, I get a message saying I cant log in because I dont have a passkey, then when I try to log in with a password it wont let me, if I request a new password I get stuck in a loop
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Melody Lane-Hayman (@ScepturaMelody) reported@virginmedia I realise that could of been without your control but they are still available on sky so I should of gone with sky obviously never mind I found movie channels I didn’t even realise I had as they were below the already greyed out ones that were paid for channels
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Joe Parkinson (@Joeparki) reported@virginmedia can you confirm if broadband is down in WN3 area?
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Malcolm Sillick (@Malcolm_Sillick) reported@London_W4 The trouble is that O2 are now in bed with Virgin Media, who also have dreadful Indian 'Tech Support', who can't sort anying out and just read from scripts. Like many companies these days, if you can even find a phone number, they just give loads of messages, telling you to go to their website. The UK could do with a dose of American style customer service!!
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TB (@Peerabeee) reported@virginmedia I can't send direct messages right now; I've shared all the information, I don't understand why you keep asking for DMs. Please cancel my contract immediately due to the service you're failing to provide. @Ofcom #VirginMedia #Ofcom #Broadband
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Becky (@chibs9184x) reported@virginmedia need to speak to you lot about something. Been told one thing by your customer service agent, and this hasn’t been followed through (do have copy of the web chat to prove this also!) 😤