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Virgin Media outages and service status in Dublin, Leinster

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Dublin, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 6, 9:31 AM GMT+1.
  • 57% Internet (57%)
  • 30% Total Blackout (30%)
  • 4% Wi-fi (4%)
  • 4% TV (4%)
  • 4% Phone (4%)

The latest reports from users having issues in Dublin come from postal codes D12 , D08 , D15 , D24 , D07 , D02 , D6W and D05 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dublin, Leinster

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 9: Problems at Virgin Media

Virgin Media is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dublin, Leinster

The most recent Virgin Media outage reports came from the following cities: Dublin, and Swords.

CityProblem TypeReport Time
Dublin Internet 3 days ago
Dublin Internet 4 days ago
Dublin Internet 6 days ago
Dublin Internet 8 days ago
Dublin Internet 8 days ago
Swords Total Blackout 8 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dublin, Leinster

Latest outage, problems and issue reports in Dublin and nearby locations:

  • john003
    John003 (@john003) reported from Fingal County, Leinster

    @griptmedia @john_mcguirk From RTE point of view cheap price...Means they never have to have John McGuirk on again for fear of libel....Newstalk and Virgin media can use the same excuse....

  • murphalan
    Alan Murphy (@murphalan) reported from Dublin City, Leinster

    @VirginMediaIE I have had no communication from virgin media through any channel (post, email, social, phone) about any outage today 11th feb

  • UinsionnMac
    Uinsionn (@UinsionnMac) reported from Firhouse, Leinster

    Virgin Media really got it right with the movie choice this evening. Bad Santa 2.

  • AnnLeinsterFan
    A👸 (@AnnLeinsterFan) reported from Dublin City, Leinster

    Anyone else’s #virginmedia broadband down?

  • finto182
    Finto182🇮🇪 (@finto182) reported from Firhouse, Leinster

    @virginmedia @VirginMediaIE Seems to be an issue in the area as when I ring the customer service number I get a message saying they are experiencing problems and cannot take calls ……

  • sarah_mcc93
    Sarah Anne McCarthy (@sarah_mcc93) reported from Dublin City, Leinster

    @virginmedia Hi, this is a Corporate Account and I do not have log in details. I have tried to call your support centre but your phone lines do not open until 9am. Can you check if there is a service outage reported in Pembroke Road, Ballsbridge, Dublin 4.

  • Tommy_Byrn
    Tommy Byrne (@Tommy_Byrn) reported from Dublin City, Leinster

    Are Virgin Media *************** with the player not working?

  • FennellyTom
    Tom (@FennellyTom) reported from Firhouse, Leinster

    @VirginMedia_TV Goodbye to your crap Virgin MEDIA TV. Now 80% adds and 20% Program content. Maybe just forget about programs and do everyone a favour

  • helendesbois
    Helen Desbois (@helendesbois) reported from Dún Laoghaire-Rathdown, Leinster

    @virginmedia Hey, we need ordered a tv package with you on Tuesday and they said they would be here by Friday to install. Nothing. Not even a mail@or message to say when? Can’t get through to customer care all day yesterday or today? Please help

  • HConway2020
    HConway (@HConway2020) reported from Dublin City, Leinster

    @donie At midnight CNN went blank. Apparently Virgin Media, my network, has lost their contract to show CNN. I'll miss you Donie, and all the other presenters and correspondents. Have to consider moving to Sky, but I've resisted that move for years. 🖐🖐🇮🇪

  • fingalpimpernel
    laura 🗿🤯 (🏴‍☠️= 🤡) (@fingalpimpernel) reported from Fingal County, Leinster

    @virginmedia no longer carrying @CNN. Allegedly because CNN has a new online service..... Which doesn't service Ireland....🤪

  • Cathal_Farrell
    Cathal Farrell 🏳️‍🌈 (@Cathal_Farrell) reported from Dublin City, Leinster

    @SkyIreland @SkyHelpIreland Day 1 of living without my SKY Q box: I can’t even watch any recordings or app on the box without satellite signal - but I found them on All4, Virgin Media and RTE Player apps instead. So far so good. #skyq #livingwithoutsky

  • IsMiseMarcas
    Marcas (@IsMiseMarcas) reported from Dublin City, Leinster

    @OConnorOisin Bad news sells. Positive news doesn’t. RTE is almost as bad as Virgin Media when it comes to putting scary stuff in titles, and burying fact.

  • rossconn96
    Ross Connolly (@rossconn96) reported from Firhouse, Leinster

    @virginmedia it has dropped again, i cant seem to find if there is an issue in D24 can you advise?

  • illuminat8
    Jennifer Hedderman (@illuminat8) reported from Dublin City, Leinster

    @virginmedia is there an outage in Dublin 8 - no Tv Chanel’s working on horizon box except radio stations. No broadband

  • EmmaRoland3
    Emma Roland (@EmmaRoland3) reported from Firhouse, Leinster

    @virginmedia I joined you for a €30pm deal. You just sent me a bill for €239 this month. I contacted your customer care team about this 2 weeks ago and it’s still not solved. How dare you... sort it out today. Don’t ever attempt to go near my bank account for an unagreed amount

  • mandobanjo
    Mandy Kenny (@mandobanjo) reported from Dublin City, Leinster

    @virginmedia need to speak to someone about cancelling maintenance appointment urgently. Keep getting cut off in call centre and website not working

  • paddymorton
    Paddy Morton (@paddymorton) reported from Dublin City, Leinster

    “ Are you having trouble with your service” Thanks for staying with us” @virginmedia Wait time was to be approx 30 mins. 😱😱😱 now on end of landline for I hour

  • Gerryob105
    Gerry O Brien (@Gerryob105) reported from Dublin City, Leinster

    @VirginMediaIE has anyone else noticed that virgin media have taken most FM radio stations off their network.. They recently did upgrade works in Dublin 3 and virtually all the stations are gone. I’ve held on the phone for far too long waiting for someone to answer.

  • catbeahan
    Cat Beahan-Brady (@catbeahan) reported from Dublin City, Leinster

    @virginmedia Is there an outage in Dublin 8? And if so any ideas when it’ll be back working?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PC_ale
    Paul Caley (@PC_ale) reported

    @virginmedia the people on web chat not working today? Been getting the still in a queue message for almost the last hour and a half. Is it to raise a complaint? So who do talk to raise a complaint about raising a complaint, as the method to raise a complaint is not working!

  • Samina_masood3
    Samina Masood (@Samina_masood3) reported

    @virginmedia Thanks for responding but there is no sense of urgency in that message ‘respond as soon as possible’ & ‘resolve issue as quick as possible’; have you read the T&Cs & your legal obligations?

  • CameronScotece
    cameron scotece (@CameronScotece) reported

    @virginmedia why do I get the worst connection on all devices when I pay £70 a month , shocking connection

  • cycleprawn
    SFB-Mod (@cycleprawn) reported

    @1030pa @obbsie @virginmedia Pointless. They don’t give a ****

  • dancooper05
    Coops (@dancooper05) reported

    @virginmedia I need to raise an urgent complaint regarding a door to door seller. I’ve been on hold for an hour & DM not answered. Can I get an email address or contact number please?

  • obbsie
    Chris Hobbs (@obbsie) reported

    @AEthelswin @virginmedia Ah. Thanks. Trying to speak to customer service. Been three hours now.

  • AndyDevineCOYS
    Andy Devine (@AndyDevineCOYS) reported

    @virginmedia absolutely despicable that since January this year we have been trying to sort out fraud on my 83 year old disabled mother in laws account where somehow she is been hacked with additional services on her account. Despite over 100 calls and live chats and 8 complaint

  • zZrepaC
    CaperZz (@zZrepaC) reported

    What ******** is going on with virgin media! Cant ring, cant chat on webchat, cant speak via whatsapp, cant acess the app, paid my bill ages ago an still the services are not back on! An not 1 ******* thing on socials about a issue @virginmedia

  • bhavinnagda
    Bhavin Shah (@bhavinnagda) reported

    @virginmedia on 150 and 50 mins plus. You say its better to go on vm chat but that is not working. Are you guys working on saturday or saying we can contact virgin between 8am - 8pm was just a lie

  • bhoyjohn1888
    John Cameron (@bhoyjohn1888) reported

    Dear Lord. How crap is Virgin media customer service?