Virgin Media Outage Report in Dublin, Leinster
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dublin come from postal codes D24, D15, D12, D03, D16, D08, D10 and D07.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dublin, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 22: Problems at Virgin Media
Virgin Media is having issues since 05:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin |
Wi-fi | |
| Dublin |
Total Blackout | |
| Dublin |
Internet | |
| Dublin |
Total Blackout | |
| Dublin |
Total Blackout | |
| Dublin |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dublin, Leinster
Latest outage, problems and issue reports in Dublin and nearby locations:
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Karl Hayden
(@Khayden2412) reported
from
Dublin City, Leinster
@VirginMediaIE what is the story with the ridiculously long updating process you have on the TV box? 30+ minutes is a joke! I’ve had it... your service is just appalling. I can’t watch anything now while this process is happening. #VirginMedia #VirginMediaDown #VirginMediaIreland
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Aisling
(@AislingWall_) reported
from
Fingal County, Leinster
@virginmedia @VirginMediaIE raised a complaint on 2nd September and still nothing back!! Brutal customer service!! #broadband #badservice #poorcustomercare
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Karl Hayden
(@Khayden2412) reported
from
Dublin City, Leinster
Is anyone else experiencing a 30 minute duration in their @VirginMediaIE box updating itself? Does this happen with Sky’s service? Can anyone recommend another service besides #VirginMedia?
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The Story Queen ie
(@TheStoryQueeni2) reported
from
Fingal County, Leinster
Rang @virginmedia 1908 number to cancel part of my home bundle package because I'm not permitted to use either WhatsApp or email to do so. Was told queue would be 20 mins. I waited 29.16 minutes and had to hang up. Are they trying to bore me into not cancelling? #FFS #SLoDG🤬
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MirtaMeYou
(@mirtica_P) reported
from
Dublin City, Leinster
@virginmedia any particular reason why my internet is down for the past 1.5h in Ballsbridge, Dublin?
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stephenhayden
(@shaydenesq) reported
from
Firhouse, Leinster
@virginmedia very disappointed that there was no coms about loss of eir sport, no rugby on your platform very poor sports coverage overall.
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David G
(@David_19641) reported
from
Fingal County, Leinster
I cannot believe its 2 days now trying to get thru to Virgin media .to try and get the tv box sorted...if this is what they call service they can keep #virginmedia
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Marty Miller🎙
(@MartyMtweets) reported
from
Fingal County, Leinster
@AndrewHennebry I’m a Virgin customer too. Paying more than you for less speeds. How is that possible @virginmedia ? Vodafone doing 1GB for 40€ for 12 months.. @VirginMediaIEPR
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gemma mulrooney
(@GemmaGemmasgem) reported
from
Firhouse, Leinster
@virginmedia Customer of virgin media for many years - just signed up for the new Gigabyte WiFi package But as of this evening we have No WiFi - no TV - no land line Cut off all current service before the new equipment arrived Seriously annoyed
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3 Leaves
(@3leavesblackroc) reported
from
Dún Laoghaire-Rathdown, Leinster
@LasTapasDeLola @virginmedia In a time like this, every single day is curial for businesses like us. Hope they all rethink their customer service strategy🤞. So easy to open an account but by lord, it takes ages to cancel.
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Dan Martins
(@DanMartinss) reported
from
Dublin City, Leinster
@virginmedia so, I've set your remote to control the volume of the TV. The volume works fine by I can't change the TV imput either from your remote or from the TV one. WTF?
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gemma mulrooney
(@GemmaGemmasgem) reported
from
Fingal County, Leinster
@virginmedia No currently in work & unable to stay on the line and wait for customer service representative I also sent an email & no response - Thanks
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Róisín Ní Chéilleachair
(@roisin_k1) reported
from
Firhouse, Leinster
@virginmedia Why am I being charged a Home Phone fee when I don’t have a home phone? I’ve tried to contact VM for weeks now to no avail - poor customer service.
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tony
(@tonysatelle) reported
from
Dublin City, Leinster
@virginmedia is your customer service closed on the weekend?
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Seán Montague
(@seanmmontague) reported
from
Fingal County, Leinster
Anyone having Virgin Media broadband problems last 24 hours County Dublin ??
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Dermot Keenan
(@DermieK) reported
from
Fingal County, Leinster
@vmbusiness @VirginMediaIE #VirginTV total waste of time #360box 360box doesn’t exist waited over 10 days then when it arrived I had to wait 6 hours online trying to get resolution which never happened. Total disaster in customer service.
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Neil Dowling
(@jools1671) reported
from
Fingal County, Leinster
Any idea how to cancel virgin media? 3 people trying on phone + online for 4 hours today - no answer. Nothing on website !! @conor_pope @virginmedia
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Raul Ortega Mata
(@RayuTwiter) reported
from
Dublin City, Leinster
@VirginMediaIEPR can you bring also the news about the issues of the customers of virginMedia and the waste of time and money when the system is down and nobody take responsibility??
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Stephen McPadden
(@strangelands620) reported
from
Dublin City, Leinster
@virginmedia my father is in a nursing home in Leixlip, no TV for 2 days. No visitors, it’s the only entertainment they have. Please could you prioritise this. Things are bad enough as it is.
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Adrian Weckler
(@adrianweckler) reported
from
Dublin City, Leinster
Virgin Media’s online customer systems are quite bad: unclear, evasive and glitchy. Its Whatsapp customer service is quite good, though — fairly quick and able.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Pilson-Wood
(@Daedalusx12) reported
@virginmedia It’s a massive complaint that has not one but two failed call backs. 2 people on 2!occasions have promised me call backs and neither of them happened. Need to speak today as I can’t be on the phone for 4.5 hours again today, I had to take a half day holiday to try and sort this
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Suzie 🚀🐕
(@Pro_Suzie) reported
Hey @virginmedia shall I take your lack of response as a “no”? Still no delivery, or any acknowledgement to say it is delayed. Would appreciate it if you could help me avoid a lengthily phone call.
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Philip Smith
(@SmudgerPhil) reported
@virginhelp @virginmedia Stiill waiting the follow up to technician visit in October. Loss of important channels so may as well cancel other than basic ones to save my money! Customer Service? Where?
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Kirsten Lawrence
(@jillaroo1977) reported
Absolutely disgusting customer service by @virginmedia ordered broadband over 2 weeks ago to stay in touch with loved ones. Setup pack keeps disappearing in the post. Numerous phone calls, hours on hold, being hung up on TWICE and dealing with the rudest & most inefficient staff.
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Michael Howcroft
(@mjhowcroft) reported
@virginmedia RA, it goes like this: 1. Wait an hour for someone to answer 2 they tell me they need to transfer me to another department 3. The line gets cut off This happened 3 times in January before we raised the complaint. 1/2
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Sanjeev Gupta
(@snajix) reported
@virginmedia Yup. Not an issue with service status. As your own engineer stated when he visited and worked on this, the line from the cab needs to be relaid
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PJ
(@peejay291) reported
@virginmedia Internet is down and struggling to find support apart from being told to turn it off and on again. Are you sure there's no issues currently?
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Katie 🐝🏳️🌈🇪🇺
(@katie_astrophe) reported
@virginmedia I renewed my contract in October, and mentioned it again then, they claimed they weren't doing anything for NHS staff *at all*, so I just renewed the package I was already on (because despite being terrible, you still offer the fastest speed to my address)
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Tim
(@xDronee) reported
@virginmedia I'll be joining as a new customer
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Sanjeev Gupta
(@snajix) reported
@virginmedia It’s not that I cannot get through, more that no one at CS is able to help. We need the line relaid urgently and a refund for lack of services (broadband and tv).