Virgin Media Outage Report in Dublin, Leinster
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dublin come from postal codes D04, D08, D12, D02, D07, D24, D16 and D09.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dublin, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 07: Problems at Virgin Media
Virgin Media is having issues since 06:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin.
| City | Problem Type | Report Time |
|---|---|---|
| Total Blackout | ||
| Phone | ||
| Internet | ||
| Internet | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dublin, Leinster
Latest outage, problems and issue reports in Dublin and nearby locations:
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A👸
(@AnnLeinsterFan) reported
from
Dublin City, Leinster
Anyone else’s #virginmedia broadband down?
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Kean Dermody
(@akiraman2011) reported
from
Firhouse, Leinster
@virginmedia any suggestions on how to contact you if you disconnect the call after 10 minutes on hold? I need to contact you because I’m having internet issues so the website isn’t much use.
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Finto182🇮🇪
(@finto182) reported
from
Firhouse, Leinster
@virginmedia @VirginMediaIE Seems to be an issue in the area as when I ring the customer service number I get a message saying they are experiencing problems and cannot take calls ……
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Conor Barry
(@conorpbarry) reported
from
Fingal County, Leinster
@virginmedia Is there a broadband outage in Dublin 15?
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Helen Desbois
(@helendesbois) reported
from
Dún Laoghaire-Rathdown, Leinster
@virginmedia Hey, we need ordered a tv package with you on Tuesday and they said they would be here by Friday to install. Nothing. Not even a mail@or message to say when? Can’t get through to customer care all day yesterday or today? Please help
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Ronan Cahill
(@MrChillr) reported
from
Dublin City, Leinster
@Cormac98683334 @virginmedia Is the service down in Dublin 6?
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Tadhg Kenny
(@TadhgKenny1) reported
from
Fingal County, Leinster
Shocking experience @virginmedia trying to cancel a technical appointment which was never agreed to in the 1sr place.
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jamesmcc
(@jamesmcc2000) reported
from
Dublin City, Leinster
@virginmedia now waiting 45mins for support to pick up - you said 20mins! The problem is your service is so awful I can’t do this online. Please let me know if the 20mins is a lie and that you don’t answer at all.
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Mark.G65
(@swords31) reported
from
Fingal County, Leinster
@VirginMedia_TV what is wrong with the TV signal please? #virginmedia
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Adrian Weckler
(@adrianweckler) reported
from
Dublin City, Leinster
Virgin Media Ireland says it doesn’t have a “repair time frame” on a sizeable broadband outage affecting “the Dublin area”. It hopes that the undiagnosed issue will be fixed today as, “given the scale it would be very rare for this to continue for the full day”.
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Mandy Kenny
(@mandobanjo) reported
from
Dublin City, Leinster
@virginmedia need to speak to someone about cancelling maintenance appointment urgently. Keep getting cut off in call centre and website not working
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Tadhg Kenny
(@TadhgKenny1) reported
from
Fingal County, Leinster
@virginmedia Shocking experience @VirginMediaIE . Despite spending 5 hours on the phone cancelling my technician appointment and thinking the issue was resolved I get a message to say he’s arriving tomorrow. Where do I go from here?
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Tom
(@FennellyTom) reported
from
Firhouse, Leinster
@VirginMedia_TV Goodbye to your crap Virgin MEDIA TV. Now 80% adds and 20% Program content. Maybe just forget about programs and do everyone a favour
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Tadhg Kenny
(@TadhgKenny1) reported
from
Fingal County, Leinster
Shocking experience @ @virginmedia trying to cancel a technician appointment which was never agreed to in the 1st place.
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Ross Connolly
(@rossconn96) reported
from
Firhouse, Leinster
@virginmedia it has dropped again, i cant seem to find if there is an issue in D24 can you advise?
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Finto182🇮🇪
(@finto182) reported
from
Firhouse, Leinster
@aperally @virginmedia I have fully restored network now! Was down for 10 hours though !
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Ross Connolly
(@rossconn96) reported
from
Firhouse, Leinster
@virginmedia Is there a wifi outage in Firhouse? Keeps dropping all morning
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Maura Burke
(@BurkeMaura) reported
from
Dublin City, Leinster
@virginmedia Signal on TV totally gone now has been dropping since about 7pm.
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David Moore
(@davomooregmail1) reported
from
Dublin City, Leinster
@virginmedia hello anyone ?? Gawd your service is appalling
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Derek Beauchamp
(@derekbeau8) reported
from
Fingal County, Leinster
@virginmedia are you still using @ThreeIreland ‘s lines as your Service around Dublin lately is dreadful, constantly losing calls & 3G service?????🤷🏾🤷🏾
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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SillyMoo
(@Silly32581312) reported
@virginmedia hi We are having problems logging on to the router. Recently got hub 5 but when we try to log on with the password on the router it says incorrect password. We have reset the router twice now and its still not letting us log in. Pls advise.
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Georgina Bartl
(@georginabartl) reported
@virginmedia No it was not interrupted, a member of your customer service team actively hung up on me. Can you see why I don’t want to waste another hour of my time, to be told they don’t know why you cancelled my contract and the deal is no longer available
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Ross
(@RosweeSon) reported
@virginmedia Yet this morning without any input from myself not touched it and it all works again so it’s been turned off your end no warnings no oh you may experience some loss of service. Awful
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Ashok Patel
(@AshokWhybother) reported
from
Birmingham, England
@virginmedia Hello Of course i need help. I can't watch terrestrial television progs either ,virgin box isn't working. Apparently, it's an issue in the area. I've been without tv since friday. I want some form of financial compensation
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Georgina Bartl
(@georginabartl) reported
@virginmedia Maybe one of your operatives could take the initiative and call me to resolve an issue that Virgin has caused?
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John Fell
(@JohnFell2) reported
@MartinSLewis maybe Im bad at haggling but I didn’t accept the automatic discount from virginmedia and then when talking to them on the phone they couldn’t give me any better deals or discounts. The best offer they had increased my price by £15pm. I obviously declined it.
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Steven Fawcett | | Without GP |
(@StevenFawcett_) reported
@virginmedia Please just cancel the account
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Rob Collins
(@R_J_Collins) reported
@virginmedia However if I want to get rid of expensive unused services its impossible to get through to your customer services team. 5-days and counting. Is that a reasonable way to treat your customers @virginmedia?
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Rebecca Morgan
(@bex2409) reported
@virginmedia Can someone please contact with regards to this issue?
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#hellomynameis Carl
(@seabrie) reported
@virginmedia Website says no problems. Router reset has us online again, but the connection is terrible. Streaming radio is in 60-90 second bursts with long pauses in between, yet a speed test comes back fine.