Virgin Media outages and service status in Dublin, Leinster
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Dublin, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received May 21, 4:09 PM GMT+1.
- Internet (56%)
- Wi-fi (26%)
- Total Blackout (12%)
- TV (3%)
- Phone (3%)
The latest reports from users having issues in Dublin come from postal codes D08 , D24 , D12 , D07 , D16 , D6W , D15 and D02 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dublin, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 21: Problems at Virgin Media
Virgin Media is having issues since 02:20 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin, and Swords.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin
|
TV | 4 hours ago |
|
Dublin
|
Wi-fi | 6 hours ago |
|
Dublin
|
Wi-fi | 3 days ago |
|
Dublin
|
Internet | 3 days ago |
|
Dublin
|
Internet | 6 days ago |
|
Dublin
|
Wi-fi | 7 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dublin, Leinster
Latest outage, problems and issue reports in Dublin and nearby locations:
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Dave Kerr (@darkdiver) reported from Dún Laoghaire-Rathdown, Leinster@Dublin_Suzy @MaiaDunphy @VodafoneIreland Only if you're switching provider on the same network - if switching to/from Virgin Media to eir/sky/Vodafone/Pure you might need to cancel with your existing provider too - so always check just to be sure (there are a total of 7 networks and more providers)
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Sinéad Leahy (@Sineadleahyot) reported from Firhouse, Leinster@virginmedia just wondering if there is a problem with the Internet in D14 ours is down but nothing on the virgin site about any issues
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Ashley (@gloverstweets) reported from Dún Laoghaire-Rathdown, Leinster@MissIG_Geek @neil_neilzone @virginmedia VM are very secretive about their footprint Maybe they changed but never had a public map, didn’t allow resale, and afaik they don’t report passed/connected stats to Comreg or Dept
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Sarah Anne McCarthy (@sarah_mcc93) reported from Dublin City, Leinster@virginmedia Hi, this is a Corporate Account and I do not have log in details. I have tried to call your support centre but your phone lines do not open until 9am. Can you check if there is a service outage reported in Pembroke Road, Ballsbridge, Dublin 4.
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KingCurly (@KingCurly) reported from Dublin City, Leinster@virginmedia if you are going to buy the rights to an international sporting tournament, at least have you online player be able to stream a decent quality. What is this? 480p? 720p?You're a god damn Internet service provider! This stream looks like Minecraft graphics! #6nations
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Kieran Kelly (@KieranKelly1988) reported from Dublin City, Leinster@Andrewkdublin @SkySports Seems to be a Virgin Media issue, Sky customers can watch it no bother.
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🌈Simon-wear a mask-Redmond🌈🇺🇦🇺🇦😥🇮🇪 (@simonpredmond) reported from Dublin City, Leinster@virginmedia are there any issues in Clontarf ?
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BOBBY McDONNELL (@BOBMCD1) reported from Dún Laoghaire-Rathdown, Leinster@VirginMediaIE moved to virgin Mobike today , can’t make calls but can get calls and data works . Can’t contact customer service as they are closed ?! Not a great start .. help #virginmedia #virginmobile #help
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Katie (@irish_oakley) reported from Fingal County, LeinsterLooks like I’ve to miss yet another college lecture because my wifi is not working. One of my neighbours rang virgin, they said it won’t be back until around 8pm, I need it at 6🙃this is happening far too often @virginmedia, paying 7 grand for a masters I can’t go to class for!
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james cullen (@cullenjay01) reported from Dublin City, Leinster@VirginMediaIE I had to call your CallCenter today try and rectify a problem with my billing ( you where overcharging me) And When agent answered the phone he just answered with just hello and nothing else. I had to ask was this Virgin Media so then when we got onto my problem
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Paul Nealon (@paulnealon90) reported from Dún Laoghaire-Rathdown, LeinsterThis time last year I was working a delivery job just to survive and pay my car insurance/mobile bill and basic food shops. Fast forward a year. Now working 2 brilliant jobs with DIY SOS and Virgin Media, which I never would've got had I quit on Irish Football Fan TV.
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Emma Roland (@EmmaRoland3) reported from Firhouse, Leinster@virginmedia I joined you for a €30pm deal. You just sent me a bill for €239 this month. I contacted your customer care team about this 2 weeks ago and it’s still not solved. How dare you... sort it out today. Don’t ever attempt to go near my bank account for an unagreed amount
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Jack Murray (@mediamurray) reported from Dublin City, LeinsterAnyone having problems with Virgin Media Broadband in Dublin?
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Derek Beauchamp (@derekbeau8) reported from Fingal County, Leinster@virginmedia are you still using @ThreeIreland ‘s lines as your Service around Dublin lately is dreadful, constantly losing calls & 3G service?????🤷🏾🤷🏾
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dave anderson 💙 (@56Hz) reported from Dublin City, Leinster@John_B_Stewart @British_Airways Having worked in Support for 25 years, unfortunately I know all of the maths. Outsourcer gives good price, undestaffs, survives QBRs with client. Company saves, customer and call agents are all in hell. See also: NTL/Virgin Media and all iterations thereof.
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Ron (@dubstarry) reported from Dublin City, Leinster@virginmedia have a problem with my box tried phoning they said its out of hours who can I contact for help?
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jamesmcc (@jamesmcc2000) reported from Dublin City, Leinster@virginmedia now waiting 45mins for support to pick up - you said 20mins! The problem is your service is so awful I can’t do this online. Please let me know if the 20mins is a lie and that you don’t answer at all.
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Maura Burke (@BurkeMaura) reported from Dublin City, Leinster@virginmedia Signal on TV totally gone now has been dropping since about 7pm.
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Jennifer Hedderman (@illuminat8) reported from Dublin City, Leinster@virginmedia is there an outage in Dublin 8 - no Tv Chanel’s working on horizon box except radio stations. No broadband
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Darren Hughes (@d__hughes) reported from Dún Laoghaire-Rathdown, LeinsterAnalyst on Virgin Media, presumably being paid to be there, claiming he’d fancy United more 2-0 down than at nil all case in point why football coverage nearly unwatchable these days
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob York (@BurlingtonBert0) reported@hamsterpranks @virginmedia Virgin - sucking the life out of humanity since inception. Thank **** I got rid years ago.
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Jagger (@Jagger53015280) reported@virginmedia @Benleo You haven’t addressed his issues. It’s not just about sorting it out. Terrible service.
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Carrie (@IamCarrieagain) reported@virginmedia You turned off my router remotely and you can turn it back on until I am well enough to deal with trying to set up the new one. Thought of indirect discrimination under EA 2010? How about the fact your were not up front about your service changes/consequences too?
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Carole ✝️🇬🇧🏴🙏 (@carole_awebb) reported@virginmedia Is there a customer services number I can call please?
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Carrie (@IamCarrieagain) reported@virginmedia No, you absolutely don't understand. Leave me alone. Maybe I will be well enough at some point in the future to sort this. Maybe not. Your treatment of disabled people and your withholding of key information to a customer is disgusting. I'm cut off now, thanks.
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VoW Silla (@VoWSilla) reported@Benleo @virginmedia I phoned virgin due to having extremely slow Internet. They tried to sell me several other packages that would make me "wifi" faster as extra costs but insist I got the best speeds. And before I ended the call we were discussing mobile phone contracts that has nothing to do with my speed and I was honest to say, I can tell you are trying to sell me products that will not improve your service.
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Jackmeough1 (@Jackmeough7058) reported@Benleo @virginmedia Left 08/23. Landline wasn't working for 12months+. Indian call centre kept promising engineers that never came. Online logs of issue were cancelled automatically after 28 days 'You haven't been back in touch, assume issue is resolved'. I was a customer over 20yrs. ******* useless
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fabian shallow (@phebes36) reported@virginmedia spoke to your customer service team in regards to my bill. I'm still waiting for my email to say that this month's bill is wrong and to send the correct one. Its been more than 24 hours since I spoke to them.
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Matthew Kennedy (@badcorpse) reported@Benleo Stay away from Virgin Media and you will be happier for it trust me. Clear someone in an office somewhere has said we can offer **** customer service that costs X from India or good customer service from the UK that costs Y and they have went with X
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John Parsons (@snipsy1) reported@RobRollin2 @virginmedia Yes 2026 and only guarantee speeds for a wired connection. Signal strength has got lower with new routers generating extra revenue whilst customers suffer and pay