Virgin Media outages and service status in Dublin, Leinster

Problems in the last 24 hours in Dublin, Leinster

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dublin, Leinster

The most recent Virgin Media outage reports came from the following cities: Dublin, and Swords.

City	Problem Type	Report Time
Dublin	Internet	4 hours ago
Dublin	Internet	12 hours ago
Dublin	Internet	4 days ago
Dublin	Wi-fi	5 days ago
Dublin	Wi-fi	6 days ago
Dublin	Internet	6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dublin, Leinster

Latest outage, problems and issue reports in Dublin and nearby locations:

• 
  KingCurly (@KingCurly) reported 10 minutes ago from Dublin City, Leinster

  @virginmedia if you are going to buy the rights to an international sporting tournament, at least have you online player be able to stream a decent quality. What is this? 480p? 720p?You're a god damn Internet service provider! This stream looks like Minecraft graphics! #6nations

• 
  Ron (@dubstarry) reported 14 minutes ago from Dublin City, Leinster

  @virginmedia have a problem with my box tried phoning they said its out of hours who can I contact for help?

• 
  Kieran Kelly (@KieranKelly1988) reported 16 minutes ago from Dublin City, Leinster

  @Andrewkdublin @SkySports Seems to be a Virgin Media issue, Sky customers can watch it no bother.

• 
  Jim (@Jimpetuous) reported 17 minutes ago from Dublin City, Leinster

  Never thought I'd see the day where I had something good to say about RTEPlayer, but the stream on @virginmedia is shite @VirginMediaIEPR

• 
  Finto182🇮🇪 (@finto182) reported 32 minutes ago from Firhouse, Leinster

  @virginmedia I’m attempting to access this site but it does not appear to be working on your network which is quite funny! I’m attempting now on 4G but having problems getting into my account ! Ringing 1908

• 
  Dr Jonathan Moran (@JonathanMoran10) reported 40 minutes ago from Dublin City, Leinster

  @virginmedia Is the WiFi down in Dublin 2 now?

• 
  MyDreamEscapade 🇳🇬🇮🇪 (@MyDreamEscapade) reported 46 minutes ago from Dublin City, Leinster

  @virginmedia internet not working in Dublin 8, what is the problem please?

• 
  Paul Nealon (@paulnealon90) reported 46 minutes ago from Dún Laoghaire-Rathdown, Leinster

  This time last year I was working a delivery job just to survive and pay my car insurance/mobile bill and basic food shops. Fast forward a year. Now working 2 brilliant jobs with DIY SOS and Virgin Media, which I never would've got had I quit on Irish Football Fan TV.

• 
  Dr Jonathan Moran (@JonathanMoran10) reported 46 minutes ago from Dublin City, Leinster

  @NightlineIRL I’ve been waiting two weeks for a WiFi box from @virginmedia! I have called numerous times and my package has consistently failed to be delivered. Terrible service!

• 
  Cosgrove Gaynard Solicitors (@CosgroveGaynard) reported 46 minutes ago from Dublin City, Leinster

  @virginmedia can we get an update on issues with the internet in Dublin 4 - 3rd time it is down this week. Hold time of 15mins when we call. Many thanks

• 
  david connolly (@_davidconnolly) reported 47 minutes ago from Dublin City, Leinster

  @marmulades oh it's very tenuous if I'm honest. mostly about keeping the ipv6 of virgin media in ds-lite ipv6 w/o breaking PlayStation Network by subbing in some nice ipv4 connectivity from digiweb. pings / routes in inex are much better for digiweb so I wfh with it too

• 
  ♛ Hot Chicken Wings ♛ (@itsChaJel) reported 52 minutes ago from Dublin City, Leinster

  @virginmedia hey is there a problem with connection in Smithfield area? We are disconnected since yesterday afternoon! We’ve tried rebooting and all that jazz and still no luck. Making it so hard to be working from home.

• 
  Simon Killeen (@SimonKilleen91) reported 54 minutes ago from Dublin City, Leinster

  @virginmedia No problems in the area from what I can see guys. Have done all the trouble shooting etc and have ensured all bills have been paid. Can you please advise? Crucial to have working from home obviously.

• 
  Gustavo de Castro (@gustavodkastro) reported 54 minutes ago from Dublin City, Leinster

  I’m totally disappointed with @VirginMediaIE service! Since yesterday I’m trying to connect to the internet and nothing. With this situation I cannot work from home neither attend my classes from university. I hope this can be sorted ASAP! #virginmedia

• 
  Joan Connolly (@jessiedublin) reported 56 minutes ago from Dublin City, Leinster

  @virginmedia Crap WiFi for last few weeks with calls dropping, poor audio, get replacement modem which I installed after calls finished today and set it up-CONNECTION PROBLEM & of course tech support only until 6pm! Tried FAQs - STILL NOT WORKING!!

• 
  Tara (@chewey_lewey) reported 58 minutes ago from Firhouse, Leinster

  @virginmedia need customer care asap

• 
  Gerry O Brien (@Gerryob105) reported 1 hour ago from Dublin City, Leinster

  @VirginMediaIE has anyone else noticed that virgin media have taken most FM radio stations off their network.. They recently did upgrade works in Dublin 3 and virtually all the stations are gone. I’ve held on the phone for far too long waiting for someone to answer.

• 
  anthonykelly (@anthony54608932) reported 1 hour ago from Firhouse, Leinster

  @virginmedia I’m having issues with your WiFi I was gaming on the PS4 and all off a sudden internet connection drops Please tell me your WiFi isn’t down I have to use my iPhone 📱 on its data 4g to actually type this tweet I really hope use fix this ASAP

• 
  jamesmcc (@jamesmcc2000) reported 1 hour ago from Dublin City, Leinster

  @virginmedia now waiting 45mins for support to pick up - you said 20mins! The problem is your service is so awful I can’t do this online. Please let me know if the 20mins is a lie and that you don’t answer at all.

• 
  Cllr. Joan Hopkins (@hopkins_joan) reported 1 hour ago from Fingal County, Leinster

  Has anyone ever successfully contacted @virginmedia customer service?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  C B (@Lulette5772) reported 10 minutes ago

  @virginmedia why is your app so useless, can’t do anything with it as any actions takes you to chat. You’re forced to chat/call VM for everything. My contract is ending, so had to call VM, a torturous experience. After 30minutes on hold achieved basically nothing. It’s so poor

• 
  Davie G 🇬🇧 (@fredbeare) reported 11 minutes ago

  Why is such a pain to contact @virginmedia to become a new customer, and even when you do the sales team don’t listen. Will just stick with BT not because they’re good, just because Virgin don’t listen

• 
  Jeanette (@missjnyc1) reported 15 minutes ago

  @virginmedia Spent an hour and half on the phone with your customer care team. They couldn’t tell me why they hadn’t turned up, no way of contacting them. Have booked another slot for tomorrow, the team wouldn’t even read the number I had just given them 2/3

• 
  Egalitarian Geordie (@EgalGeordie) reported 15 minutes ago

  @nftholbein @csljohnkirby @O2 Yea I switched to EE after nearly 20 years with O2. They seem to have taken every awful part of Virgin Media since the merger. Would never trust them again.

• 
  Dave Warrilow (@argyledavros) reported 16 minutes ago

  Massive problems with @virginmedia in #Southend. Broadband hasn't been working properly for over a week. Service checker keeps changing excuse, so you can't book and engineer. Tried calling on hold for half an hour then cut off. Shocking service.

• 
  Edward Hamilton (@epwhamilton) reported 16 minutes ago

  @virginmedia my hub is flashing green this evening. Reset is not helping. Area 31 I think but no issues shown on the site

• 
  WATCHING THE GAME (@Pass_Move) reported 18 minutes ago

  @virginmedia The diabolical technology and dreadful customer service response continues. How helpful to be told it won’t be until June 12th until the issue is resolved. Easily the worst company I’ve ever dealt with and worst of all, no one seems to care. A case study in abysmal service.

• 
  CJH1883 (@arvey86) reported 20 minutes ago

  @virginmedia are crooks, taking advantage of a vulnerable person. Sold a product never set up as no engineer arrived after numerous requests. Calling to try and bully them into a paying for a service they cancelled that was not fit for purpose, disgusting scum.

• 
  In Oxford (@Oxford_Life) reported 22 minutes ago

  @virginmedia I would assume it will always show that info incorrectly since your site seems to be outdated and not taking account of the fact that with phone-via-router when your broadband is down so is your phone!

• 
  FordPrefect (@fp2072) reported 25 minutes ago

  @virginmedia 20+ years of being with you and I'm leaving as you want to charge me nearly 50% more than a new customer, go figure