Virgin Media outages and service status in Dublin, Leinster
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 4 outage signals in the last 24 hours around Dublin, including 4 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 13, 1:35 AM GMT+1.
- Internet (66%)
- Wi-fi (28%)
- TV (6%)
The latest reports from users having issues in Dublin come from postal codes D08 , D10 , D16 , D02 , D12 , D24 , D15 and A94 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dublin, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 13: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin
|
Wi-fi | 15 hours ago |
|
Dublin
|
Internet | 16 hours ago |
|
Dublin
|
Internet | 16 hours ago |
|
Dublin
|
Wi-fi | 17 hours ago |
|
Dublin
|
Internet | 3 days ago |
|
Dublin
|
Wi-fi | 3 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dublin, Leinster
Latest outage, problems and issue reports in Dublin and nearby locations:
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Colin Keogh (@ColinKeogh5) reported from Dún Laoghaire-Rathdown, LeinsterIs virgin Internet still down in Foxrock are in Dublin. No credit card service in our cafe is killing the business. Anyone ides when it will be back #virginmedia
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Aoife O’Brien (@HappierAtWorkHQ) reported from Dublin City, LeinsterAnyone having issues with wifi @virginmedia in Clontarf/ Raheny/ Killester area? #wifidown #virginmediadown
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Mandy Kenny (@mandobanjo) reported from Dublin City, Leinster@virginmedia need to speak to someone about cancelling maintenance appointment urgently. Keep getting cut off in call centre and website not working
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G (@gdbailey1973) reported from Fingal County, Leinster@Mick_Finnegan More like fatal attraction crossed with embarrassing bodies! Never never never!! Don’t be giving @virginmedia ideas!
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KingCurly (@KingCurly) reported from Dublin City, Leinster@virginmedia if you are going to buy the rights to an international sporting tournament, at least have you online player be able to stream a decent quality. What is this? 480p? 720p?You're a god damn Internet service provider! This stream looks like Minecraft graphics! #6nations
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Robert Moloney (@RobertMoloney13) reported from Dún Laoghaire-Rathdown, Leinster@SkyHelpIreland @SkyIreland My skybox is dead and the AI wants me to pay for an engineer. No. I am paying for a service that I am not receiving. So either Sky replaces the box or refunds me for a service I am no longer getting and I can move to my broadband provider virgin media
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BOBBY McDONNELL (@BOBMCD1) reported from Dún Laoghaire-Rathdown, Leinster@VirginMediaIE moved to virgin Mobike today , can’t make calls but can get calls and data works . Can’t contact customer service as they are closed ?! Not a great start .. help #virginmedia #virginmobile #help
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Simon Killeen (@SimonKilleen91) reported from Dublin City, Leinster@virginmedia is your network down? Haven’t had any issues in a while, but this morning none of us can get on? Seem to be connecting to the modem fine, but no network for us. Can you please advise if there are any network issues or if it’s just our connection? Thanks
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Graham (@Planty1929) reported from Dublin City, LeinsterLove Virgin Media man, nothing like a good random WiFi outage for an hour during the work day. 10/10
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Ronan Cahill (@MrChillr) reported from Dublin City, Leinster@Cormac98683334 @virginmedia Is the service down in Dublin 6?
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Finto182🇮🇪 (@finto182) reported from Firhouse, Leinster@BlodAxeMox @ItsRusherr I had a similar issue about 18 months ago and it was actually Virgin Media at fault! Congestion on line and old splitters coming from the box on the street into my apartment! Might be worth a call to the ISP rush! For me it was timeouts on the line causing it .
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Dave Kerr (@darkdiver) reported from Dún Laoghaire-Rathdown, Leinster@Dublin_Suzy @MaiaDunphy @VodafoneIreland Only if you're switching provider on the same network - if switching to/from Virgin Media to eir/sky/Vodafone/Pure you might need to cancel with your existing provider too - so always check just to be sure (there are a total of 7 networks and more providers)
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Cat Beahan-Brady (@catbeahan) reported from Dublin City, Leinster@virginmedia Is there an outage in Dublin 8? And if so any ideas when it’ll be back working?
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Tomás 🇮🇪🏴☠️🇺🇦🇵🇸 (@IrelandPhoto) reported from Firhouse, Leinster@virginmedia No service again in Belgard Heights/Alpine Rise Tallaght. Any update. Service checker does not recognise Eircode either!
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Sarah Anne McCarthy (@sarah_mcc93) reported from Dublin City, Leinster@F_Silvia95 @virginmedia Hi Sylvia, I spoke to James on the Customer Service Team and he has advised that they are aware of an outage in the area. There is an Engineer on site and an estimated repair time is 12 o'clock. Hopefully it will be sorted sooner 🤞
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Paul Nealon (@paulnealon90) reported from Dún Laoghaire-Rathdown, LeinsterThis time last year I was working a delivery job just to survive and pay my car insurance/mobile bill and basic food shops. Fast forward a year. Now working to brilliant jobs with DIY SOS and Virgin Media, which I never would've got had I quit on Irish Football Fan TV.
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Finto182🇮🇪 (@finto182) reported from Firhouse, Leinster@virginmedia @VirginMediaIE Seems to be an issue in the area as when I ring the customer service number I get a message saying they are experiencing problems and cannot take calls ……
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Finto182🇮🇪 (@finto182) reported from Firhouse, Leinster@virginmedia I’m attempting to access this site but it does not appear to be working on your network which is quite funny! I’m attempting now on 4G but having problems getting into my account ! Ringing 1908
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Katie (@irish_oakley) reported from Fingal County, LeinsterLooks like I’ve to miss yet another college lecture because my wifi is not working. One of my neighbours rang virgin, they said it won’t be back until around 8pm, I need it at 6🙃this is happening far too often @virginmedia, paying 7 grand for a masters I can’t go to class for!
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Cllr Hazel De Nortúin (@HazelPBP) reported from Dublin City, Leinster@virginmedia I'm being charged for a mobile phone service that I cancelled two years ago. I'm still having trouble reaching someone to fix it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Samet (@Samet_UK) reported@virginmedia The Wi-Fi hasn’t been working since 1 a.m. It says there’s an outage in the area, but I can’t reach customer service either. There still haven’t been any further updates. There’s no information about when it will be fixed or what’s going on.
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Adam Luxon (@adam_luxon) reported@theashrb It isn’t at all and they’ll still think they can get away with it. The government should intervene in this matter to ensure that all public goods cannot outsource their customer service. A few months ago, I had a horrible call with virgin media after my contract finished
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CFC._AKHI😴 (@Yolo123Rana) reported@virginmedia my WiFi is down right nor sure why
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CJ 🍉🌈 (@____CJ______) reported@MichelleBeckett @SkyUK @VodafoneUK They are so out of touch it's unreal. I recently had to phone virgin media "bereavement and critical illness line", a relative has terminal cancer, but yet they can't offer monthly rolling contracts? We had to sign up for a min 2 year contract? It's disgusting. I'll never go VM!
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entrustTMF (@entrustTMF) reported@jackbremer @virginmedia I've been with them longer than that and, TBF, they've been good on the whole. However, the mark of a decent company, I feel, is how they handle problems...and @virginmedia were found totally wanting in my case. I hope for your sake you never have a serious problem with them 🤞🤞
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Leslie B (@sabele26) reported@MichelleBeckett @virginmedia We had the same with Virgin when my mother died. Every other service, bank etc were great & helpful, we were still getting bills from Virgin a year after she died, we’d phone, they’d say it was now cancelled - another bill. We gave up when the house was sold.
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mike duncan (@mikedun95307737) reported@virginmedia Trying to resolve not being be able to see account details on app every time log goes to order details. Tried web messaging about as much use as a chocolate ashtray. Does the service have to be activated before you can see all account elements in app.
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estevén (@superpaddiepads) reported@LessGrumpy @virginmedia Whenever I’ve had issues with Virgin it’s never been a UK call centre I’ve spoken to. Tend to avoid now but just left again after a couple of years of thankfully issue free broadband. Moved to PlusNet which is Openreach rebranded but far cheaper.
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Martin Power (@martyfarty) reported@virginmedia Three days of messages and still no further and not even an offer of a solution #epicfail
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control alt de ligt (@JohnnyHynes2) reported@virginmedia Not working cheers mate go on off for no reason before the big game