Virgin Media outages and service status in Dublin, Leinster
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Dublin, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 10, 11:53 AM GMT+1.
- Internet (67%)
- Wi-fi (27%)
- TV (7%)
The latest reports from users having issues in Dublin come from postal codes D08 , D12 , D02 , D10 , D15 , D16 , D24 and A94 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dublin, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dublin, Leinster and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 12: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dublin, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin.
| City | Problem Type | Report Time |
|---|---|---|
 Dublin
|
Internet | 2 days ago |
|
Dublin
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Wi-fi | 2 days ago |
|
Dublin
|
Internet | 3 days ago |
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Dublin
|
Internet | 3 days ago |
|
Dublin
|
Wi-fi | 3 days ago |
|
Dublin
|
TV | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dublin, Leinster
Latest outage, problems and issue reports in Dublin and nearby locations:
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Kieran Kelly (@KieranKelly1988) reported from Dublin City, Leinster@Andrewkdublin @SkySports Seems to be a Virgin Media issue, Sky customers can watch it no bother.
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jamesmcc (@jamesmcc2000) reported from Dublin City, Leinster@virginmedia now waiting 45mins for support to pick up - you said 20mins! The problem is your service is so awful I can’t do this online. Please let me know if the 20mins is a lie and that you don’t answer at all.
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Paul Nealon (@paulnealon90) reported from Dún Laoghaire-Rathdown, LeinsterThis time last year I was working a delivery job just to survive and pay my car insurance/mobile bill and basic food shops. Fast forward a year. Now working 2 brilliant jobs with DIY SOS and Virgin Media, which I never would've got had I quit on Irish Football Fan TV.
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Me 🌻 (@Irenelizabeth19) reported from Firhouse, LeinsterNo internet all day and no one to speak to as customer service now closed , no internet yesterday afternoon either, what’s going on?? @ virginmedia. ie
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Conor Barry (@conorpbarry) reported from Fingal County, Leinster@virginmedia Is there a broadband outage in Dublin 15?
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Dr Jonathan Moran (@JonathanMoran10) reported from Dublin City, Leinster@virginmedia Is the WiFi down in Dublin 2 now?
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Ashley (@gloverstweets) reported from Dún Laoghaire-Rathdown, Leinster@MissIG_Geek @neil_neilzone @virginmedia VM are very secretive about their footprint Maybe they changed but never had a public map, didn’t allow resale, and afaik they don’t report passed/connected stats to Comreg or Dept
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Emma Roland (@EmmaRoland3) reported from Firhouse, Leinster@virginmedia I joined you for a €30pm deal. You just sent me a bill for €239 this month. I contacted your customer care team about this 2 weeks ago and it’s still not solved. How dare you... sort it out today. Don’t ever attempt to go near my bank account for an unagreed amount
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Damien Mullen (@damiengmullen) reported from Dublin City, Leinster@VirginMediaIE why are some channels not available on my #virginmedia TV Box. For some odd reason the #FACupFinal is not available on any of the #virginmedia channels and @BBC1 is one of the channels in which the signal is down.
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Alan Murphy (@murphalan) reported from Dublin City, Leinster@VirginMediaIE I have had no communication from virgin media through any channel (post, email, social, phone) about any outage today 11th feb
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Wonder Weir 84 (@jon_weir) reported from Fingal County, Leinster@weyland76 @ComedyCentralUK @virginmedia Yikes! That's not good. They should fix it!
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Sarah Anne McCarthy (@sarah_mcc93) reported from Dublin City, Leinster@virginmedia Hi, this is a Corporate Account and I do not have log in details. I have tried to call your support centre but your phone lines do not open until 9am. Can you check if there is a service outage reported in Pembroke Road, Ballsbridge, Dublin 4.
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Colin Keogh (@ColinKeogh5) reported from Dún Laoghaire-Rathdown, LeinsterIs vigin media down in shankill area at the moment #virginmedia
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Mandy Kenny (@mandobanjo) reported from Dublin City, Leinster@virginmedia need to speak to someone about cancelling maintenance appointment urgently. Keep getting cut off in call centre and website not working
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Cllr. Joan Hopkins (@hopkins_joan) reported from Fingal County, LeinsterHas anyone ever successfully contacted @virginmedia customer service?
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Maura Burke (@BurkeMaura) reported from Dublin City, Leinster@virginmedia Signal on TV totally gone now has been dropping since about 7pm.
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Helen Desbois (@helendesbois) reported from Dún Laoghaire-Rathdown, Leinster@virginmedia Hey, we need ordered a tv package with you on Tuesday and they said they would be here by Friday to install. Nothing. Not even a mail@or message to say when? Can’t get through to customer care all day yesterday or today? Please help
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Paul Walsh (@IamPaulWalsh) reported from Dublin City, Leinster@virginmedia are great when you can reach them-but they can’t be reached.4 times I’ve been on hold for almost 1hr waiting to ask questions. I now have a new box,but of course-it’s giving me an error reading.Brilliant.After 6pm?Tough luck if you’re a #virginmedia customer.
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Tomás 🇮🇪🏴☠️🇺🇦🇵🇸 (@IrelandPhoto) reported from Firhouse, Leinster@virginmedia No service again in Belgard Heights/Alpine Rise Tallaght. Any update. Service checker does not recognise Eircode either!
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Ross Connolly (@rossconn96) reported from Firhouse, Leinster@virginmedia Is there a wifi outage in Firhouse? Keeps dropping all morning
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ana Cristina ϟ (@_AnaCristina_) reported@virginmedia can someone please help with my broadband, it has now been own for 2 days
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Widget (@Widget57529543) reported@virginmedia @MichelleBeckett People shouldn't have to post on social media to get decent service from you. Condolences don't cut it when all thats needed is for your numpty call centre staff to have the ability to deal sensitively with the issue. They clearly see your clients as admin not human beings.
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Dave parks (@daveparkstaz) reportedJesus lads virgin media commentary is just the worst 😩😩 #JAPvIRE
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Dr Rajab (@RajabGhandour) reported@Stsantek @virginmedia All are same cases. They are horrible to deal with and you end up in constant loop with them!
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𝗣𝗮𝘂𝗹 (Sign name: Puppet) (@SirPuppetPaul) reported@MichelleBeckett Truly awful. I worked in customer services for a very long time and @virginmedia just needs to get better. It's never about the profits, it's what you're doing for the customer. Put yourself in Michelle's shoes. How would YOU like to be treated like this?! I'm sorry Michelle.
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Martin Power (@martyfarty) reported@virginmedia Three days of messages and still no further and not even an offer of a solution #epicfail
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RY➖N (@RJNicholds) reported@Stsantek @virginmedia You’re not alone with this and I would urge @Ofcom to also investigate O2 on this also now they are a joint venture as similar case when trying to move provider when their service was not working. Did manage to resolve but had the same threats!
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Makaveli (@Makintel) reported@Stsantek @virginmedia I been with virgin media when they were blue yonder and they never gave a ****
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Amy Heppingstall (@AmyHeppi) reported@virginmedia What a nightmare it is to be a virgin media customer terrible wifi ALL week and now the tv box doesn’t work - honestly investigating moving to Sky as I’m not getting the service I’m paying for!
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RC (@JpgukNas) reportedCalling up the company is crap as well bc idk my login details. And they're always busy. (Virgin Media)