Virgin Media Outage Report in Dún Laoghaire-Rathdown, Leinster
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dún Laoghaire-Rathdown, Leinster
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dún Laoghaire-Rathdown and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 18: Problems at Virgin Media
Virgin Media is having issues since 06:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dún Laoghaire-Rathdown, Leinster
The most recent Virgin Media outage reports came from the following cities: Dublin.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Internet | ||
Internet | ||
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dún Laoghaire-Rathdown, Leinster
Latest outage, problems and issue reports in Dún Laoghaire-Rathdown and nearby locations:
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Ross Connolly (@rossconn96) reported from Firhouse, Leinster
@virginmedia it has dropped again, i cant seem to find if there is an issue in D24 can you advise?
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Darren Hughes (@d__hughes) reported from Dún Laoghaire-Rathdown, Leinster
Analyst on Virgin Media, presumably being paid to be there, claiming he’d fancy United more 2-0 down than at nil all case in point why football coverage nearly unwatchable these days
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Paul Walsh (@IamPaulWalsh) reported from Dublin City, Leinster
@virginmedia are great when you can reach them-but they can’t be reached.4 times I’ve been on hold for almost 1hr waiting to ask questions. I now have a new box,but of course-it’s giving me an error reading.Brilliant.After 6pm?Tough luck if you’re a #virginmedia customer.
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david connolly (@_davidconnolly) reported from Dublin City, Leinster
@marmulades oh it's very tenuous if I'm honest. mostly about keeping the ipv6 of virgin media in ds-lite ipv6 w/o breaking PlayStation Network by subbing in some nice ipv4 connectivity from digiweb. pings / routes in inex are much better for digiweb so I wfh with it too
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Ross Connolly (@rossconn96) reported from Firhouse, Leinster
@virginmedia Is there a wifi outage in Firhouse? Keeps dropping all morning
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Shock of Grey (@shockofgreyshop) reported from Dublin City, Leinster
@virginmedia service down in Dublin 8? Off since around noon
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Tom (@FennellyTom) reported from Firhouse, Leinster
@VirginMedia_TV Goodbye to your crap Virgin MEDIA TV. Now 80% adds and 20% Program content. Maybe just forget about programs and do everyone a favour
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HConway (@HConway2020) reported from Dublin City, Leinster
@donie At midnight CNN went blank. Apparently Virgin Media, my network, has lost their contract to show CNN. I'll miss you Donie, and all the other presenters and correspondents. Have to consider moving to Sky, but I've resisted that move for years. 🖐🖐🇮🇪
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Cathal Farrell 🏳️🌈 (@Cathal_Farrell) reported from Dublin City, Leinster
@SkyIreland @SkyHelpIreland Day 1 of living without my SKY Q box: I can’t even watch any recordings or app on the box without satellite signal - but I found them on All4, Virgin Media and RTE Player apps instead. So far so good. #skyq #livingwithoutsky
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Tadhg Kenny (@TadhgKenny1) reported from Fingal County, Leinster
@virginmedia Shocking experience @VirginMediaIE . Despite spending 5 hours on the phone cancelling my technician appointment and thinking the issue was resolved I get a message to say he’s arriving tomorrow. Where do I go from here?
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jamesmcc (@jamesmcc2000) reported from Dublin City, Leinster
@virginmedia now waiting 45mins for support to pick up - you said 20mins! The problem is your service is so awful I can’t do this online. Please let me know if the 20mins is a lie and that you don’t answer at all.
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Graham (@Planty1929) reported from Dublin City, Leinster
Love Virgin Media man, nothing like a good random WiFi outage for an hour during the work day. 10/10
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Kean Dermody (@akiraman2011) reported from Firhouse, Leinster
@virginmedia any suggestions on how to contact you if you disconnect the call after 10 minutes on hold? I need to contact you because I’m having internet issues so the website isn’t much use.
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laura 🗿🤯 (🏴☠️= 🤡) (@fingalpimpernel) reported from Fingal County, Leinster
@virginmedia no longer carrying @CNN. Allegedly because CNN has a new online service..... Which doesn't service Ireland....🤪
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Tadhg Kenny (@TadhgKenny1) reported from Fingal County, Leinster
Shocking experience @virginmedia trying to cancel a technical appointment which was never agreed to in the 1sr place.
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Tadhg Kenny (@TadhgKenny1) reported from Fingal County, Leinster
Shocking experience @ @virginmedia trying to cancel a technician appointment which was never agreed to in the 1st place.
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Gerry O Brien (@Gerryob105) reported from Dublin City, Leinster
@VirginMediaIE has anyone else noticed that virgin media have taken most FM radio stations off their network.. They recently did upgrade works in Dublin 3 and virtually all the stations are gone. I’ve held on the phone for far too long waiting for someone to answer.
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Maura Burke (@BurkeMaura) reported from Dublin City, Leinster
@virginmedia Signal on TV totally gone now has been dropping since about 7pm.
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Mandy Kenny (@mandobanjo) reported from Dublin City, Leinster
@virginmedia need to speak to someone about cancelling maintenance appointment urgently. Keep getting cut off in call centre and website not working
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Yeah, No. (@decko57) reported from Dún Laoghaire-Rathdown, Leinster
@virginmedia What's the craic on getting some help for my TV, its not working properly and nobody is available to take my call.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Hodgson (@SteveHodgson1) reported from Merton, England
@virginmedia not bad, only been hanging on the phone for 20 minutes so far, crap service
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Roy Davies (@CocoPopsOnFire) reported
@virginmedia Wired device, when its working fine i get closer to 380 down and 30+ upload. speed slows for hours on end and will spike down to almost nothing so everything disconnects for a couple of seconds. very intermittent but only started last week
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Ange Postecoglou Ale (@ShipAhoy88) reported
@virginmedia The 2nd box hasn't worked since I renewed. And I agree a bill and now the emailed bill is £10 dearer. As I said I can't understand the customer relations advisers. disgrace But you want £180 to cancel something that was miss sold and the product hasn't work properly.
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Lee Milliken (@milliken86) reported
@TheRealAMcKay @virginmedia I'm having the exact same issue today, intermittent connection issues then all it does is guides me through checking my cables which are in the same place they have been for 6 months and worked flawlessly. As for speaking to a human......
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David Lee (@davidslee63) reported
@virginmedia No he didn't. In fact he said the fault was fixed. I raised a complaint with Virgin and the response was "contact technical support"! So they didn't fix the problem but it is up to ME to contact them despite raising an issue with complaints.... again.... very poor service
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Juliemc💙 (@Leftofthebolt) reported
@virginmedia Thanks for your prompt reply. I’m not sure what hub it is as it was just a replacement as ours is old and not working properly. This was ordered over the phone. Thanks x
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Wandering Aeonghus #Ididntvotefortheliar (@WAeonghus) reported
@virginmedia Tbh, the TV channel deal was the only thing keeping us with virgin. The broadband is poor and I think we're better off with a supplier who can guarantee 4G coverage which Virgin has consistently failed to do. We have been with you for 16 years but no longer.
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BaldyRev (@rev_clive) reported
@virginmedia more and more of my neighbours are reporting no internet in DN2 yet your phone helpline denies there is a problem. Can you help, please?
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Samantha Webber (@samsambyrne) reported
@virginmedia No broadband in Doncaster, Dn2 area! Many other people are having the same problem yet the help page on your site says thiers no issue!!
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Symon Schofield (@SchofieldSymon) reported
@virginmedia What options do I choose to get through to customer care?