Virgin Media Outage Report in Kilwinning, North Ayrshire, Scotland
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The latest reports from users having issues in Kilwinning come from postal codes KA13 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Kilwinning, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kilwinning, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Kilwinning, Scotland
The most recent Virgin Media outage reports came from the following cities: Kilwinning, Kilmarnock, and Irvine.
| City | Problem Type | Report Time |
|---|---|---|
 Kilwinning
|
TV | 6 days ago |
|
Kilwinning
|
Total Blackout | 7 days ago |
|
Kilmarnock
|
Internet | 15 days ago |
|
Kilmarnock
|
TV | 26 days ago |
|
Irvine
|
Internet | 26 days ago |
|
Kilmarnock
|
TV | 27 days ago |
Community Discussion
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Virgin Media Issues Reports Near Kilwinning, Scotland
Latest outage, problems and issue reports in Kilwinning and nearby locations:
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Clodo Baggins (@quality_rachni) reported from Kilmarnock, Scotland@virginmedia hi, I've changed my mind about a contract I just took out and am in the 14 day cancellation period. I want to cancel the contract please.
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Duncan (@BlueScareBot) reported from Ayrshire, Scotland@virginmedia could I have a link please to cancel my service in writing?
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Ian Devlin (@thecameranerd) reported from Irvine, Scotland@virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.
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Stoo (@BigStoo92) reported from Irvine, Scotland@virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?
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DroneXscape Media (@Dronexscape) reported from Kilbirnie, Scotland@virginmedia just off phone to one of your call handlers all my devices keep getting cut off from the wifi hub handler refusing to help unless I spend money for pods I've never had such bad customer service from a company
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Andrew Gilligan (@stradaman65) reported from Ayrshire, Scotland@virginmedia Hub is where your engineer put it two years ago, the layout of the house hasn’t changed so why then in the last few weeks since you replaced my hub am I experiencing issues. No more excuses please I need answers and results.
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George (@IGeorrgeI) reported from West Kilbride, Scotland@virginmedia Still nothing... The status checker says 12pm August 5th and it's now nearly 1:30 and it's been 3 days with no internet. What's the big issue?
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Yeti (@yetiayrshore) reported from Troon, Scotland@virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.
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Brian McLaren 🏴🇬🇧 (@brianmcluk) reported from Springside, Scotland@virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.
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DJ Nerja 🇺🇦 (@CurryInTurry) reported from Ardrossan, Scotland@virginmedia I know. However VM refuse to honour what they promise hence why I have involved ASA, Reading Trading Standards, CAB and Ombudsman. I've been a customer for many years. Won't be when contract up
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Colin Marr (@TheQwertmaster) reported from Ayrshire, Scotland@virginmedia called your customer helpline 3 times & cut off each time! Booster has packed in which means half the house has no WiFi (small bungalow so not exactly a mansion but need 3 boosters). How do I get a replacement issued while I find a more reliable WiFi provider.
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andy (@a7powell) reported from Ayrshire, Scotland@virginmedia waiting on a call back promised for 5pm by your customer services, the latest in a long line of disappointments....sorry we left @skytv
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CBF72 5️⃣5️⃣ 🇬🇧🍾🇬🇧 (@1972CBF1972) reported from Irvine, Scotland@virginmedia is there an issue in ka11
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steven graham (@steven_coyw) reported from Ayrshire, ScotlandFcukin @virginmedia internet, up n down like a junkies toot pipe all day, cant stream anything to watch on netflix, see 5 mins then off it goes, virgin is terrible
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Kenny James (@KennyJames_me) reported from Loans, Scotland@virginmedia Never have I ever had speeds near the 540 lmb I pay for. hardwired tops out OCCASSIONALL at 200 average is 170. I need an engineer
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Ross Kilpatrick (@RossKilpatrick5) reported from Irvine, Scotland@virginmedia TV’s down and can’t get through to them on the phone, what a brilliant service!
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Andrew Gilligan (@stradaman65) reported from Ayrshire, Scotland@virginmedia Thank you will do that , but my point is why has it gotten so bad in last few week , only since you replaced my hub! Same devices in same rooms are shockingly bad now. What multiple external factors now are you referring to ?
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Kieran McClung (@KieranWMcclung) reported from Troon, Scotland@virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?
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Cheryl Taylor (@cherry_slush) reported from Kilmarnock, Scotland@virginmedia 6 wks I’ve been waiting for a call back to cancel my home phone package/review my tv package/deal with WiFi issues, your online service constantly displays error message and on,one chat is unresponsive! You have also failed to respond to a complaint I raised!
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Ben Paterson✌️ (@paeterson3) reported from Ayrshire, Scotland@KyleDunn_x @virginmedia Mate wtf is going on with it man
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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CavershamPhysicsTutor (@CavershamCarl) reported@virginmedia Okay, I'm obviously not getting the best value for money then. So would your advice be for me to switch to a different provider when my current contract is up? It's a bit of a hassle, but from what you've said but it doesn't seem as though it's worth being a loyal customer.
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mark smith (@markducatismith) reported@virginmedia I have called the and was a pointless conversation with rude advisors who cut me off and resolved nothing
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char🖤 (@charlottenoble6) reported@EmmaHoyy @virginmedia Terrible customer service, glad I’m not with them
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Hiyaits Datree (@ohmygiddy1822au) reported@virginmedia Communicate. Follow up. Have a customer service line on 0800 number! So many hurdles and time wasting! Spent hours! 6 weeks now! #Crawley
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Andy Rossiter (@andy_rossiter76) reported@virginmedia nope, already been doing those and rebooted the super router. Its not only us but also people within the street also having issues for the past week.
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Elinor Lewis (@elinorrlewiss) reported@ratchford2k @virginmedia ******* terrible init
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Adam Curtis (@AdamCurtis8) reported@virginmedia I’m guessing no outage reported as people have used their 6 attempts allowed in a day
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Henry Taylor (@Tayl1Henry) reported@virginmedia Cabling work. Same issue as 2 months ago, will they fix it on the 21st....who knows
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Adam Curtis (@AdamCurtis8) reported@virginmedia I’ve now rang and raised as an issue
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Matt Johnson (@mattj_uk) reported@virginmedia I've done this, but this is an area fault. It needs the earlier fault from today reopening and an engineer coming back out. This is poor, guys.