Virgin Media outages and service status in Kilwinning, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 8 outage signals in the last 24 hours around Kilwinning, including 8 direct reports.
- The most common problems reported in this area mention TV and Internet.
- The most recent signal from this area was received May 14, 2:27 PM GMT+1.
- TV (67%)
- Internet (33%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kilwinning, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kilwinning, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kilwinning, Scotland
The most recent Virgin Media outage reports came from the following cities: Kilmarnock, Irvine, and Kilwinning.
| City | Problem Type | Report Time |
|---|---|---|
 Kilmarnock
|
TV | 27 minutes ago |
|
Irvine
|
TV | 1 hour ago |
|
Irvine
|
TV | 2 hours ago |
|
Kilmarnock
|
TV | 2 hours ago |
|
Kilmarnock
|
TV | 2 hours ago |
|
Irvine
|
TV | 3 hours ago |
Nearby cities with recent reports
6 recent signals
3 recent signals
Community Discussion
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Virgin Media Issues Reports Near Kilwinning, Scotland
Latest outage, problems and issue reports in Kilwinning and nearby locations:
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Stoo (@BigStoo92) reported from Irvine, Scotland@virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?
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Yeti (@yetiayrshore) reported from Troon, Scotland@virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.
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George (@IGeorrgeI) reported from West Kilbride, Scotland@virginmedia Still nothing... The status checker says 12pm August 5th and it's now nearly 1:30 and it's been 3 days with no internet. What's the big issue?
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Colin Marr (@TheQwertmaster) reported from Ayrshire, Scotland@virginmedia called your customer helpline 3 times & cut off each time! Booster has packed in which means half the house has no WiFi (small bungalow so not exactly a mansion but need 3 boosters). How do I get a replacement issued while I find a more reliable WiFi provider.
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steven graham (@steven_coyw) reported from Ayrshire, ScotlandFcukin @virginmedia internet, up n down like a junkies toot pipe all day, cant stream anything to watch on netflix, see 5 mins then off it goes, virgin is terrible
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Andrew Gilligan (@stradaman65) reported from Ayrshire, Scotland@virginmedia Hub is where your engineer put it two years ago, the layout of the house hasn’t changed so why then in the last few weeks since you replaced my hub am I experiencing issues. No more excuses please I need answers and results.
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andy (@a7powell) reported from Ayrshire, Scotland@virginmedia waiting on a call back promised for 5pm by your customer services, the latest in a long line of disappointments....sorry we left @skytv
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Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland@Katherine198929 @virginmedia Calm down ffs, smart people would have used there mobile hotspot on there phone to continue to work..
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George (@IGeorrgeI) reported from West Kilbride, Scotland@virginmedia internet's been down for 2 days in Dennistoun and the estimated fix time was an hour ago although it's still down. Any indication as to when it's due back up? Losing my mind here
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Eck (@Alexsmith1966) reported from Kilmarnock, Scotland@virginmedia dreadful customer service, if your diverting customers to your website due to your inability to answer calls making sure it works might be an idea?
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Duncan #StayTheFuckHome (@BlueScareBot) reported from Ayrshire, Scotland@robmurray11 @virginmedia Just checked and mine is down to 23. Yet last week, which was also the lockdown, it was still 350-400 🤔
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DroneXscape Media (@Dronexscape) reported from Kilbirnie, Scotland@virginmedia just off phone to one of your call handlers all my devices keep getting cut off from the wifi hub handler refusing to help unless I spend money for pods I've never had such bad customer service from a company
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David Lamont (@Lammie1903) reported from Kilmarnock, Scotland@virginmedia 5 days down the line and still having major issues with streaming going to be 2021 at this rate before we're able to finish Homeland. Been trying to watch season 3 for 2 weeks and only 4 episodes in 😠😠😠
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Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland@Peter54King @virginmedia Boring! Can’t believe your going off on one because of a days down time. I was down for approx 30mins yesterday. I used my hotspot continue. Even BT have had issues nation wide
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Lesley MacGregor (@scoobs1969) reported from Kilbirnie, Scotland@virginmedia Knowing about it doesn’t make it any better! The fibre service has been shocking recently
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Alistair MacLean (@BaycroftAl) reported from Ayrshire, Scotland@virginmedia broadband down again..ka9..no internet,no TV, no @PrimeVideo
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George (@IGeorrgeI) reported from West Kilbride, Scotland@virginmedia had no internet the past 2 days, Glasgow area 28. I see the service checker updates every 4 hours telling me it'll be fixed for a new time and it's been down for over 30. Any hope for a soon fix?
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Andrew Gilligan (@stradaman65) reported from Ayrshire, Scotland@virginmedia Thank you will do that , but my point is why has it gotten so bad in last few week , only since you replaced my hub! Same devices in same rooms are shockingly bad now. What multiple external factors now are you referring to ?
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DaveDickie (@Max_Fax) reported from Irvine, Scotland@virginmedia still not working but looks like it’s still taking money for a service it can’t provide.
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Jamie (@jamiehilton19) reported from Hurlford, Scotland@virginmedia are useless arseholes! Fix ma WiFi or I’m reporting you to ma maw!!!! 😢😢
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jackie Pouch (@JPouch) reported@virginmedia How long until the TV stations going to be fixed?????.... Customers are still being charged for a service they have not got!!!!
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Carl Walsh (@Carl_Walsh33) reported from Wallsend, England@jmstocka @virginmedia Has to be the worst app going. It regularly says this to me despite the 47 step verification
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Carl Walsh (@Carl_Walsh33) reported from Wallsend, England@virginmedia Just realised this is the first post in a year!! Had your broadband gone down?
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El Mo Bullseye (@ElmoBz77) reported@virginmedia I called up to check service but it says my account number and phone number don’t exist??
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Paul Greenwood (@PaulGr1969) reported@polly1548 @virginmedia my bbc is the problem lol
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Tony johnson (@pantherBigT) reported@virginmedia have you got tv problems again my tv is fooked up
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Balvennie999 (@balvennie999) reported@virginmedia Hi again. I am having problems with my TV service and cannot get anyone to talk to. I was here previously but contact seems to have stalled.
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Charity Sherratt (@chazsherratt) reported@virginmedia can someone advise if the customer service phone line is down. It is saying it is out of service. Multiple phone calls to sort my account. Not impressed or happy. Wish I moved to @skytv now
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Marce The Moose (@Marcethemoose) reported@virginmedia An automated message on your telephone help service would be good. Have been hanging on phone for 30 mins thinking it was just my problem
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Bill Carter (@billingtonius) reported@virginmedia What about those experiencing problems with their internet? Being sent pointless updates via text. Each message being sent 3 times. Each message just pushing the expected resolution back a few days. For nearly a month now.