Virgin Media Outage Report in Kilwinning, North Ayrshire, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Kilwinning come from postal codes KA13.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kilwinning, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kilwinning and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 12: Problems at Virgin Media
Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Kilwinning, North Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Kilwinning, Irvine and Kilmarnock.
| City | Problem Type | Report Time |
|---|---|---|
 Kilwinning |
Internet | |
| Irvine |
Internet | |
| Irvine |
Internet | |
| Irvine |
Internet | |
| Irvine |
Internet | |
| Kilmarnock |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kilwinning, Scotland
Latest outage, problems and issue reports in Kilwinning and nearby locations:
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Garth Westland
(@GarthWestland) reported
from
Ayrshire, Scotland
@virginmedia Thanks. Checked with neighbors and they are fine so must be a local issue. Will reboot router and check cables etc.
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Ian Devlin
(@thecameranerd) reported
from
Irvine, Scotland
@virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia had no internet the past 2 days, Glasgow area 28. I see the service checker updates every 4 hours telling me it'll be fixed for a new time and it's been down for over 30. Any hope for a soon fix?
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia Still nothing... The status checker says 12pm August 5th and it's now nearly 1:30 and it's been 3 days with no internet. What's the big issue?
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CBF72 5️⃣5️⃣ 🇬🇧🍾🇬🇧
(@1972CBF1972) reported
from
Irvine, Scotland
@virginmedia is there an issue in ka11
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Cheryl Taylor
(@cherry_slush) reported
from
Kilmarnock, Scotland
@virginmedia 6 wks I’ve been waiting for a call back to cancel my home phone package/review my tv package/deal with WiFi issues, your online service constantly displays error message and on,one chat is unresponsive! You have also failed to respond to a complaint I raised!
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Brian McLaren 🏴🇬🇧
(@brianmcluk) reported
from
Springside, Scotland
@virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.
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DroneXscape Media
(@Dronexscape) reported
from
Kilbirnie, Scotland
@virginmedia just off phone to one of your call handlers all my devices keep getting cut off from the wifi hub handler refusing to help unless I spend money for pods I've never had such bad customer service from a company
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Eck
(@Alexsmith1966) reported
from
Kilmarnock, Scotland
@virginmedia dreadful customer service, if your diverting customers to your website due to your inability to answer calls making sure it works might be an idea?
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Kenny James
(@KennyJames_me) reported
from
Loans, Scotland
@virginmedia Never have I ever had speeds near the 540 lmb I pay for. hardwired tops out OCCASSIONALL at 200 average is 170. I need an engineer
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Stoo
(@BigStoo92) reported
from
Irvine, Scotland
@virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?
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Clodo Baggins
(@quality_rachni) reported
from
Kilmarnock, Scotland
@virginmedia hi, I've changed my mind about a contract I just took out and am in the 14 day cancellation period. I want to cancel the contract please.
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Ben Paterson✌️
(@paeterson3) reported
from
Ayrshire, Scotland
@KyleDunn_x @virginmedia Mate wtf is going on with it man
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Yeti
(@yetiayrshore) reported
from
Troon, Scotland
@virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.
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Andrew Gilligan
(@stradaman65) reported
from
Ayrshire, Scotland
@virginmedia Thank you will do that , but my point is why has it gotten so bad in last few week , only since you replaced my hub! Same devices in same rooms are shockingly bad now. What multiple external factors now are you referring to ?
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia internet's been down for 2 days in Dennistoun and the estimated fix time was an hour ago although it's still down. Any indication as to when it's due back up? Losing my mind here
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Colin Marr
(@TheQwertmaster) reported
from
Ayrshire, Scotland
@virginmedia called your customer helpline 3 times & cut off each time! Booster has packed in which means half the house has no WiFi (small bungalow so not exactly a mansion but need 3 boosters). How do I get a replacement issued while I find a more reliable WiFi provider.
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Andrew Gilligan
(@stradaman65) reported
from
Ayrshire, Scotland
@virginmedia Hub is where your engineer put it two years ago, the layout of the house hasn’t changed so why then in the last few weeks since you replaced my hub am I experiencing issues. No more excuses please I need answers and results.
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andy
(@a7powell) reported
from
Ayrshire, Scotland
@virginmedia waiting on a call back promised for 5pm by your customer services, the latest in a long line of disappointments....sorry we left @skytv
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Kieran McClung
(@KieranWMcclung) reported
from
Troon, Scotland
@virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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_Itsrosee_
(@_itsrosee_) reported
@virginmedia Service
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Paul
(@paulmeaden89) reported
@virginmedia @virginmedia I still have no router/no internet or no contact from @YodelOnline about when this will be delivered. Just off the phone trying to cancel my service. I was passed between 4 people before the phone line cut off. Can't describe how unimpressed I am with Virgin Media.
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MUFC Chatter
(@mufcchatter) reported
@virginmedia They have advised that my address is restricted and that they can't provide service. Been given no reason why, they even told me I passed the credit check. I am at a loss. On the phone to you now and just keep getting passed between sales and customer service team
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jean carwood-edwards
(@jeancedwards) reported
@virginmedia we are on ‘yet another’ long phone call to @virginmedia trying to help my mum (84) to close her mobile phone account.She doesn’t know her password & so we are told by VM until she remembers it, she’s to keep paying for a contract she hasn’t used for years.Disgraceful
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Matt Lynch
(@mjlynch) reported
@virginmedia Hi, it’s been 2 whole days with intermittent broadband service. Still hasn’t been resolved which isn’t great. #unreliableservice #tooexpensive
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Suzanne Brown
(@SParker616) reported
@virginmedia how can I find out if my area is scheduled for work tomorrow which would involve our network being down for some or all of the day? Working from home and have an important meeting then.
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Martin wood
(@m4martin0) reported
@virginmedia I find it utterly laughable that you can’t send emails how about ringing me 07796935415 Totally stupid of me to put all this personal data in front of the world but you leave me no choice
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MJ
(@mickyjayuk) reported
@virginmedia Once upon a time, you were the best. You're not anymore and the day I can cancel and go elsewhere I will.
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Richard Molloy
(@BoozerBoss) reported
@vmbusiness reported a problem with you 4 days ago. No wifi, no card readers working. We're a football pub and it's a world cup. No engineer until 6th December. This isn't acceptable.
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Paul Sarson
(@paul_sars87) reported
@virginmedia @richardbranson the unprofessional call ive just received trying upell me your product whilst also threatening me with an out of contract bill is disgusting, your company is by far the worst i deal with. If you would like my custom for another 2yrs please reply