Virgin Media

Virgin Media Outage Report in Kilwinning, North Ayrshire, Scotland

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The latest reports from users having issues in Kilwinning come from postal codes KA13.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kilwinning, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kilwinning and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kilwinning, North Ayrshire, Scotland 04/22/2025 05:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (7%)

    E-mail (7%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kilwinning, North Ayrshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Kilwinning, Irvine, Kilmarnock, Troon and Dundonald.

Loading map, please wait...
City Problem Type Report Time
United KingdomKilwinning Internet
United KingdomIrvine Internet
United KingdomIrvine Internet
United KingdomIrvine Internet
United KingdomIrvine Internet
United KingdomKilmarnock Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kilwinning, Scotland

Latest outage, problems and issue reports in Kilwinning and nearby locations:

  • BlueScareBot Duncan (@BlueScareBot) reported from Ayrshire, Scotland

    @gazbaker8 @virginmedia Poor show @virginmedia 👎

  • jamiehilton19 Jamie (@jamiehilton19) reported from Hurlford, Scotland

    @virginmedia are useless arseholes! Fix ma WiFi or I’m reporting you to ma maw!!!! 😢😢

  • bazcb Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland

    @virginmedia sort your shit out!!!!

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia internet is terrible last 24 hrs, play the playstation it goes off, watch netflix it goes off, using my data to come online, your service is a joke

  • Max_Fax DaveDickie (@Max_Fax) reported from Irvine, Scotland

    @virginmedia still not working but looks like it’s still taking money for a service it can’t provide.

  • bazcb Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland

    @Peter54King @virginmedia Boring! Can’t believe your going off on one because of a days down time. I was down for approx 30mins yesterday. I used my hotspot continue. Even BT have had issues nation wide

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia what is going on with internet, its up and down every 5 minutes, getting sick to the back teeth of your service, time to seek other providers

  • Slim5hdy 🏴󠁧󠁢󠁳󠁣󠁴󠁿ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland

    Once again I’m having problems @virginmedia , a 100mb connection that gives 3mb p/s with 17% packet loss . Sort it out

  • bazcb Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland

    @Katherine198929 @virginmedia Calm down ffs, smart people would have used there mobile hotspot on there phone to continue to work..

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia our internet is off and on constantly, its beyond a joke, an engineer was out last week fixing the neighbours for the exact same reason, said there was a problem in the cabinet, theirs is fixed now ours is unstable, probably just swapped the cables, get it sorted now

  • MartinMcC1984 Martin McCluskey (@MartinMcC1984) reported from Ayrshire, Scotland

    @virginmedia I have been trying to call Virgin Media for weeks. can someone help get me a call back

  • sctsman64 brian (@sctsman64) reported from Irvine, Scotland

    @virginmedia my mother has been let down by your engineer promised he would be back to set up her new package no sign she’s left with no phone no tv and no internet not ideal for an 80 year old

  • BlueScareBot Duncan #StayTheFuckHome (@BlueScareBot) reported from Ayrshire, Scotland

    @robmurray11 @virginmedia Just checked and mine is down to 23. Yet last week, which was also the lockdown, it was still 350-400 🤔

  • Lammie1903 David Lamont (@Lammie1903) reported from Kilmarnock, Scotland

    @virginmedia 5 days down the line and still having major issues with streaming going to be 2021 at this rate before we're able to finish Homeland. Been trying to watch season 3 for 2 weeks and only 4 episodes in 😠😠😠

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia wifi not working in ka7, and yes i switched it off and back on

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @virginmedia currently moved to a new house and apparently the best option for me is to leave because there’s an active subscription, your advisor was so bad, all I want is my broadband to be switched to my new address !!!!!

  • Slim5hdy 🏴󠁧󠁢󠁳󠁣󠁴󠁿ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland

    @virginmedia I’m having WiFi issues in the KA12 postcode in Scotland , all tests ran on your app say there is no issue , but when I do diagnostics through the router page online it says there are WiFi problems , none of our mobiles or laptops will do anything online

  • StewartRoxburgh Stewart Roxburgh (@StewartRoxburgh) reported from Troon, Scotland

    @virginmedia are there service issues with broadband in ka10

  • Lammie1903 David Lamont (@Lammie1903) reported from Kilmarnock, Scotland

    @virginmedia please sort out your broadband. Despite speed test showing great speeds of 200mbs download and 21 mbs upload I've been having connection issues for the past couple of weeks. Very difficult to watch Netflix etc due to buffering. Have reset router to no avail 😠

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ph3n0m Pete K (@ph3n0m) reported

    @virginmedia Also no TV service either... Roll on 1.5 hours now

  • Macman1979 David McCarthy (@Macman1979) reported

    @virginmedia 1/3We have recieved a bill that is 1.5 times our normal monthly rate. Phoned Virgin and bounced around the outbound team that transferred us, billing and now have been put through to customer retentions.

  • Martinibar_88 Rupert Martin (@Martinibar_88) reported from Merton, England

    @virginmedia can you explain why you broadband team always ask for the router units to be reset! Its the rudeness of being told that a support call cannot progress unless you turn it off and on!

  • IsabelleHume9 Isabelle Hume (@IsabelleHume9) reported

    @virginmedia I believe they must have the correct email as I receive my monthly bill which is why I don’t know why the email never came through?

  • Martinibar_88 Rupert Martin (@Martinibar_88) reported

    @virginmedia I'm sorry I will not be using an external software, which demands my private social media login!

  • Alexandercart3 AJ (@Alexandercart3) reported

    @virginmedia quick enough to tell you when your bills due but taking 4 months to sort out a simple issue :) definitely switching providers don’t blame other companies for your own mistakes

  • Naomiport10 Naomiport (@Naomiport10) reported

    @virginmedia your customer service is absolutely appalling! Will definitely not be recommending your services to anyone!

  • Martinibar_88 Rupert Martin (@Martinibar_88) reported

    @virginmedia It's embarrassing that I can pick up my neighbours SKY, BT, private WiFi, but my own virgin media service just drops out or doesn't even go further than a couple or metres

  • Martinibar_88 Rupert Martin (@Martinibar_88) reported from Merton, England

    @virginmedia so kind of you support line staff to answer back to customers who are getting poor service, even better when they hang up on the customer

  • ph3n0m Pete K (@ph3n0m) reported

    @virginmedia Have check via the link, it's showing green, however all WiFi and hardwire connections to the router are producing zero network activity. Router has been turned off for over 5 mins, and restarted it, no joy