Virgin Media Outage Report in Ayrshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ayrshire, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ayrshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Irvine, Ayr and Kilmarnock.
| City | Problem Type | Report Time |
|---|---|---|
 Irvine |
Total Blackout | |
| Ayr |
Internet | |
| Kilmarnock |
TV | |
| Irvine |
Wi-fi | |
| Irvine |
Wi-fi | |
| Kilmarnock |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Ayrshire, Scotland
Latest outage, problems and issue reports in Ayrshire and nearby locations:
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia what is going on with internet, its up and down every 5 minutes, getting sick to the back teeth of your service, time to seek other providers
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Duncan
(@BlueScareBot) reported
from
Ayrshire, Scotland
@gazbaker8 @virginmedia Poor show @virginmedia 👎
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Martin McCluskey
(@MartinMcC1984) reported
from
Ayrshire, Scotland
@virginmedia I have been trying to call Virgin Media for weeks. can someone help get me a call back
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🏴ALBA_Shxdy🇬🇧
(@Slim5hdy) reported
from
Irvine, Scotland
@virginmedia I’m having WiFi issues in the KA12 postcode in Scotland , all tests ran on your app say there is no issue , but when I do diagnostics through the router page online it says there are WiFi problems , none of our mobiles or laptops will do anything online
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Garth Westland
(@GarthWestland) reported
from
Ayrshire, Scotland
People having a total fit on SM regarding the @virginmedia outage. I get it. It’s a little inconvenient but stop acting like it’s the end of the world and ffs stop phoning them. It’s happening to everyone and I’m sure they are doing everything they can to fix it.
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David Lamont
(@Lammie1903) reported
from
Kilmarnock, Scotland
@virginmedia please sort out your broadband. Despite speed test showing great speeds of 200mbs download and 21 mbs upload I've been having connection issues for the past couple of weeks. Very difficult to watch Netflix etc due to buffering. Have reset router to no avail 😠
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia our internet is off and on constantly, its beyond a joke, an engineer was out last week fixing the neighbours for the exact same reason, said there was a problem in the cabinet, theirs is fixed now ours is unstable, probably just swapped the cables, get it sorted now
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia internet is terrible last 24 hrs, play the playstation it goes off, watch netflix it goes off, using my data to come online, your service is a joke
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brian
(@sctsman64) reported
from
Irvine, Scotland
@virginmedia my mother has been let down by your engineer promised he would be back to set up her new package no sign she’s left with no phone no tv and no internet not ideal for an 80 year old
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Douglas Gold
(@Dougie_GCLltd) reported
from
Kilmarnock, Scotland
@virginmedia what's is happening with internet in KA3 postcode I run my business from home and need good internet this is shocking again, happening to often... I moved for better service but will be moving again to more reliable provider...#terriblevirginservice
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Garth Westland
(@GarthWestland) reported
from
Ayrshire, Scotland
@Ritchtweets @virginmedia Glad I didn’t go down the “ragin” route now lol
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🏴ALBA_Shxdy🇬🇧
(@Slim5hdy) reported
from
Irvine, Scotland
Once again I’m having problems @virginmedia , a 100mb connection that gives 3mb p/s with 17% packet loss . Sort it out
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Max
(@Maxywalton) reported
from
Ayrshire, Scotland
@virginmedia currently moved to a new house and apparently the best option for me is to leave because there’s an active subscription, your advisor was so bad, all I want is my broadband to be switched to my new address !!!!!
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Duncan #StayTheFuckHome
(@BlueScareBot) reported
from
Ayrshire, Scotland
@robmurray11 @virginmedia Just checked and mine is down to 23. Yet last week, which was also the lockdown, it was still 350-400 🤔
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David Lamont
(@Lammie1903) reported
from
Kilmarnock, Scotland
@virginmedia 5 days down the line and still having major issues with streaming going to be 2021 at this rate before we're able to finish Homeland. Been trying to watch season 3 for 2 weeks and only 4 episodes in 😠😠😠
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Stewart Roxburgh
(@StewartRoxburgh) reported
from
Troon, Scotland
@virginmedia are there service issues with broadband in ka10
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Jamie
(@jamiehilton19) reported
from
Hurlford, Scotland
@virginmedia are useless arseholes! Fix ma WiFi or I’m reporting you to ma maw!!!! 😢😢
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Max
(@Maxywalton) reported
from
Ayrshire, Scotland
@EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time
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DaveDickie
(@Max_Fax) reported
from
Irvine, Scotland
@virginmedia still not working but looks like it’s still taking money for a service it can’t provide.
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia wifi not working in ka7, and yes i switched it off and back on
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Pether
(@GPether) reported
@virginmedia It's fixed but it's the constant problems with it. Second time in three days no service at all and last three weeks very slow broadband speeds.
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Chris Battye
(@CB94_) reported
@virginmedia Was expecting a call back from “A Manager” this weekend, which didn’t take place. Surprise surprise, absolutely shocking service!
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Jack Springbett
(@jackspringbett) reported
@thepixelator1 @virginmedia Same. Can’t even get through to them to cancel. Crooks.
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Doug L
(@dougl84) reported
@virginmedia what’s this C130 error which is stopping us watching on demand on our TiVo box. Since I’m here, the booster you are charging me £3 p/m for is absolutely crap as well. Start of lockdown everything was fine, now my phone can’t stay on wifi except near the router.
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Minus40
(@FortyMinus) reported
@virginmedia @virginmedia #virginmediadown again 3rd time today. Same as last night, no internet between 11pm and at least 2am when I went to bed. Green lights reset not resolving the issue. Anyone actually taking this serious at VM? Outage overall since Friday at least 30%!!
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Sarah Collier
(@OptimistCollier) reported
@virginmedia We are despite new hub without wifi, the VM app does not recognise the hub. Day 5 no BB problematic as need for work. Impossible get through to VM. Frustrating and massively time wasting. We need engineer, at least a person who could assist. POOR service.
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Josh
(@CyfenAIM) reported
Anyone been having problems with virgin media in Northern Ireland recently? My downloads keep failing or taking ages and my ping spikes a lot in games.
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Michael McCaffrey
(@Michael96170058) reported
@virginmedia Hi. I spoke to virgin 3 weeks ago about the issue. When I advised that I wanted to raise a complaint, twice the advisor said the complaint would go no where. Eventually the complaint was raised and I am yet to hear from the complaints team.
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Ben
(@Ben05077279) reported
@virginmedia useless company I ordered broadband on 13th November then decided to stay with another supplier. I had to ring 7 times to cancel the order and now suprise suprise I got a text saying the equipment will be delivered tomorrow how incompetent can they be
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Wayne Vidler
(@Vidlee1) reported
So 1hr 5mins in and the phone gets cut off without having spoken to anyone? Come on @virginmedia surely your customer service is better than this?