Virgin Media

Virgin Media Outage Report in Ayrshire, Scotland

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ayrshire, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ayrshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ayrshire, Scotland 12/14/2024 20:35

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ayrshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Irvine, Ayr and Kilmarnock.

Loading map, please wait...
City Problem Type Report Time
United KingdomIrvine TV
United KingdomAyr Internet
United KingdomAyr TV
United KingdomIrvine Internet
United KingdomIrvine Total Blackout
United KingdomAyr Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Ayrshire, Scotland

Latest outage, problems and issue reports in Ayrshire and nearby locations:

  • Alexsmith1966 Eck (@Alexsmith1966) reported from Kilmarnock, Scotland

    @virginmedia dreadful customer service, if your diverting customers to your website due to your inability to answer calls making sure it works might be an idea?

  • MartinMcC1984 Martin McCluskey (@MartinMcC1984) reported from Ayrshire, Scotland

    @virginmedia I have been trying to call Virgin Media for weeks. can someone help get me a call back

  • StewartRoxburgh Stewart Roxburgh (@StewartRoxburgh) reported from Troon, Scotland

    @virginmedia are there service issues with broadband in ka10

  • quality_rachni Clodo Baggins (@quality_rachni) reported from Kilmarnock, Scotland

    @virginmedia hi, I've changed my mind about a contract I just took out and am in the 14 day cancellation period. I want to cancel the contract please.

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia internet is terrible last 24 hrs, play the playstation it goes off, watch netflix it goes off, using my data to come online, your service is a joke

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @virginmedia currently moved to a new house and apparently the best option for me is to leave because there’s an active subscription, your advisor was so bad, all I want is my broadband to be switched to my new address !!!!!

  • Max_Fax DaveDickie (@Max_Fax) reported from Irvine, Scotland

    @virginmedia still not working but looks like it’s still taking money for a service it can’t provide.

  • Slim5hdy 🏴󠁧󠁢󠁳󠁣󠁴󠁿ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland

    @virginmedia I’m having WiFi issues in the KA12 postcode in Scotland , all tests ran on your app say there is no issue , but when I do diagnostics through the router page online it says there are WiFi problems , none of our mobiles or laptops will do anything online

  • Lammie1903 David Lamont (@Lammie1903) reported from Kilmarnock, Scotland

    @virginmedia please sort out your broadband. Despite speed test showing great speeds of 200mbs download and 21 mbs upload I've been having connection issues for the past couple of weeks. Very difficult to watch Netflix etc due to buffering. Have reset router to no avail 😠

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time

  • jamiehilton19 Jamie (@jamiehilton19) reported from Hurlford, Scotland

    @virginmedia are useless arseholes! Fix ma WiFi or I’m reporting you to ma maw!!!! 😢😢

  • sctsman64 brian (@sctsman64) reported from Irvine, Scotland

    @virginmedia my mother has been let down by your engineer promised he would be back to set up her new package no sign she’s left with no phone no tv and no internet not ideal for an 80 year old

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia wifi not working in ka7, and yes i switched it off and back on

  • BlueScareBot Duncan #StayTheFuckHome (@BlueScareBot) reported from Ayrshire, Scotland

    @robmurray11 @virginmedia Just checked and mine is down to 23. Yet last week, which was also the lockdown, it was still 350-400 🤔

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia what is going on with internet, its up and down every 5 minutes, getting sick to the back teeth of your service, time to seek other providers

  • GarthWestland Garth Westland (@GarthWestland) reported from Ayrshire, Scotland

    @virginmedia Thanks. Checked with neighbors and they are fine so must be a local issue. Will reboot router and check cables etc.

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia our internet is off and on constantly, its beyond a joke, an engineer was out last week fixing the neighbours for the exact same reason, said there was a problem in the cabinet, theirs is fixed now ours is unstable, probably just swapped the cables, get it sorted now

  • Slim5hdy 🏴󠁧󠁢󠁳󠁣󠁴󠁿ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland

    Once again I’m having problems @virginmedia , a 100mb connection that gives 3mb p/s with 17% packet loss . Sort it out

  • Lammie1903 David Lamont (@Lammie1903) reported from Kilmarnock, Scotland

    @virginmedia 5 days down the line and still having major issues with streaming going to be 2021 at this rate before we're able to finish Homeland. Been trying to watch season 3 for 2 weeks and only 4 episodes in 😠😠😠

  • cherry_slush Cheryl Taylor (@cherry_slush) reported from Kilmarnock, Scotland

    @virginmedia 6 wks I’ve been waiting for a call back to cancel my home phone package/review my tv package/deal with WiFi issues, your online service constantly displays error message and on,one chat is unresponsive! You have also failed to respond to a complaint I raised!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MattchooLUFC Matthew Heather (@MattchooLUFC) reported

    @virginmedia Yes I had a complaint number but I tried to give it to them when I call and they don’t wanna know I feel really let down by virgin media no longer the company I thought you was 😑

  • emzee30 Emma Sullivan (@emzee30) reported

    @SamRSparrow @virginmedia Yes I'm in ramsgate and it went of at 230 and still nothing.. Phoned virgin to have phone put down on me too

  • thatsatanicpony Bigger Than Before (@thatsatanicpony) reported

    @virginmedia Someone put my email address down as their contact details, I get their payment confirmation emails monthly. I tried to talk to you about it, but I'm not the account holder, so you never listened. :)

  • MinixArtwork Minix Artwork (@MinixArtwork) reported

    @SkyUK so virgin media has a 24hour service if there’s a problem- and sky seem to say tough luck when we have no internet which means no sky mini boxes. And no work for key workers who WFH. Good job 👍🏼

  • GuyTopp69 Guy Topping (@GuyTopp69) reported

    @virginmedia when will we get internet back in Broadstairs, it has been down for over 12 hours now?

  • ZoeDavi49423037 Zoe Davies (@ZoeDavi49423037) reported

    Totally incompetent service from #virginmedia my mum recently moved house and decided to stay with #Virginmedia. What a mistake they cut her off, then sent her personal details to her ex husband! Total breach of GDPR regulations!

  • ChrisWilmshurst Chris Wilmshurst (@ChrisWilmshurst) reported

    Virgin media has gone down at the same time 00:14 three days running! What the hell js wrong with this internet! @virginmedia

  • DirectTechYT DirectTech (@DirectTechYT) reported

    @ChrisWilmshurst @virginmedia I've heard nothing but bad things about Virgin media services from so many people all living in different areas. Yet to hear anyone have a positive experience.

  • chismo2701 Chismo (@chismo2701) reported

    Virgin Media WiFi users, can we form a support group cos I actually can’t take this pain anymore 😭

  • DRAG0Ntm DRAG0Ntm (@DRAG0Ntm) reported

    @virginmedia what's going on with the Internet its been down since 2pm today in Kent