Virgin Media

Virgin Media Outage Report in Ayrshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ayrshire, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ayrshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ayrshire, Scotland 01/15/2025 15:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ayrshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Kilmarnock, Irvine and Ayr.

Loading map, please wait...
City Problem Type Report Time
United KingdomKilmarnock TV
United KingdomKilmarnock Wi-fi
United KingdomIrvine Internet
United KingdomIrvine TV
United KingdomAyr Internet
United KingdomAyr TV

Community Discussion

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Virgin Media Issues Reports Near Ayrshire, Scotland

Latest outage, problems and issue reports in Ayrshire and nearby locations:

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia our internet is off and on constantly, its beyond a joke, an engineer was out last week fixing the neighbours for the exact same reason, said there was a problem in the cabinet, theirs is fixed now ours is unstable, probably just swapped the cables, get it sorted now

  • BlueScareBot Duncan (@BlueScareBot) reported from Ayrshire, Scotland

    @gazbaker8 @virginmedia Poor show @virginmedia 👎

  • SRoxburgh Stewart Roxburgh (@SRoxburgh) reported from Troon, Scotland

    @virginmedia Dear Mr Bolt, sorry that you had to ruin your reputation by putting your name to this company. The only record VM will will break is for most network failures and lost customers. Hope you get this message eventually when internet gets fixed again.

  • Dougie_GCLltd Douglas Gold (@Dougie_GCLltd) reported from Kilmarnock, Scotland

    @virginmedia what's is happening with internet in KA3 postcode I run my business from home and need good internet this is shocking again, happening to often... I moved for better service but will be moving again to more reliable provider...#terriblevirginservice

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @virginmedia currently moved to a new house and apparently the best option for me is to leave because there’s an active subscription, your advisor was so bad, all I want is my broadband to be switched to my new address !!!!!

  • sctsman64 brian (@sctsman64) reported from Irvine, Scotland

    @virginmedia my mother has been let down by your engineer promised he would be back to set up her new package no sign she’s left with no phone no tv and no internet not ideal for an 80 year old

  • StewartRoxburgh Stewart Roxburgh (@StewartRoxburgh) reported from Troon, Scotland

    @virginmedia are there service issues with broadband in ka10

  • Lammie1903 David Lamont (@Lammie1903) reported from Kilmarnock, Scotland

    @virginmedia 5 days down the line and still having major issues with streaming going to be 2021 at this rate before we're able to finish Homeland. Been trying to watch season 3 for 2 weeks and only 4 episodes in 😠😠😠

  • Slim5hdy 🏴󠁧󠁢󠁳󠁣󠁴󠁿ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland

    @virginmedia I’m having WiFi issues in the KA12 postcode in Scotland , all tests ran on your app say there is no issue , but when I do diagnostics through the router page online it says there are WiFi problems , none of our mobiles or laptops will do anything online

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia wifi not working in ka7, and yes i switched it off and back on

  • GarthWestland Garth Westland (@GarthWestland) reported from Ayrshire, Scotland

    @Ritchtweets @virginmedia Glad I didn’t go down the “ragin” route now lol

  • BlueScareBot Duncan #StayTheFuckHome (@BlueScareBot) reported from Ayrshire, Scotland

    @robmurray11 @virginmedia Just checked and mine is down to 23. Yet last week, which was also the lockdown, it was still 350-400 🤔

  • jamiehilton19 Jamie (@jamiehilton19) reported from Hurlford, Scotland

    @virginmedia are useless arseholes! Fix ma WiFi or I’m reporting you to ma maw!!!! 😢😢

  • Lammie1903 David Lamont (@Lammie1903) reported from Kilmarnock, Scotland

    @virginmedia please sort out your broadband. Despite speed test showing great speeds of 200mbs download and 21 mbs upload I've been having connection issues for the past couple of weeks. Very difficult to watch Netflix etc due to buffering. Have reset router to no avail 😠

  • GarthWestland Garth Westland (@GarthWestland) reported from Ayrshire, Scotland

    People having a total fit on SM regarding the @virginmedia outage. I get it. It’s a little inconvenient but stop acting like it’s the end of the world and ffs stop phoning them. It’s happening to everyone and I’m sure they are doing everything they can to fix it.

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia internet is terrible last 24 hrs, play the playstation it goes off, watch netflix it goes off, using my data to come online, your service is a joke

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia what is going on with internet, its up and down every 5 minutes, getting sick to the back teeth of your service, time to seek other providers

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time

  • MartinMcC1984 Martin McCluskey (@MartinMcC1984) reported from Ayrshire, Scotland

    @virginmedia I have been trying to call Virgin Media for weeks. can someone help get me a call back

  • Slim5hdy 🏴󠁧󠁢󠁳󠁣󠁴󠁿ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland

    Once again I’m having problems @virginmedia , a 100mb connection that gives 3mb p/s with 17% packet loss . Sort it out

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sarahcmelbourne Sarah Cape-Melbourne (@sarahcmelbourne) reported

    @virginmedia Thankyou! It's a petty complaint but I'm invested and don't want to pay when we already pay for the full package 😒

  • pennyhall_hall Penny hall (@pennyhall_hall) reported

    @virginmedia Yes but not helpful in fact wanting me to add more so my bill will go up further on top of the disgusting extra £4.50 you are going to charge for the 18month contract which we only took out in August customer loyalty does count for nothing

  • PetermcRed Peter mcgoldrick (@PetermcRed) reported

    @ad1877 @virginmedia They don't reply so they can deny you ever made a complaint. I made several by Web chat and phone call. They don't have a record of these, very convenient. I recorded them but they're not interested in seeing my evidence.

  • BazzJohnson Barrie Johnson 🏴‍☠️ (@BazzJohnson) reported

    @virginmedia I’m concerned I’ve just signed into a new contract and this issue will not be resolved before my cooling of period ends

  • Buffel140 Devon Jardine (@Buffel140) reported

    @virginmedia Yes i still need help. After 2.5 hours waiting on the phone your marvelous system cut my call. I dont want the do text nonsense as i dont have time for silly systems. I want to talk to somebody. DM me for my number.

  • Michael_Hartt Michael Hartt (@Michael_Hartt) reported

    @virginmedia Yes. Your automated system says "no faults in your area, service is normal". Then it hangs up on me. Brilliant customer service, @virginmedia. Is that supposed to fix the problem? #westhampstead #NW6

  • hannanmalik Hannan Malik (@hannanmalik) reported

    I got the Virgin Media engineer to come out and sort my cabling and connection and now my internet is rapid. Using Virgin router as a modem with Amazon Eero mesh network👌🏽💨

  • Danger_Mike Mike Lovell (@Danger_Mike) reported

    @virginmedia 100% the problem isn’t with my router. It’s just come back on again, for what it’s worth, but it’s dropped out several times today so I’m not holding my breath.

  • jadebarbieorch BARBIE (@jadebarbieorch) reported

    @virginmedia Ridiculous. Plan price is going up I need to discuss. They’ve been down for days

  • paul_tomes Paul Tomes (@paul_tomes) reported

    @virginmedia You really want to know? Still no closer! Over 2 days of chat on text to get told I need to speak to the Oomph team on 150. And 150? Engaged for the last few hours. Truly the worse customer service I have ever had to endure.