Virgin Media outages and service status in Ayrshire, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Ayrshire, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 6, 5:20 PM GMT+1.
- TV (54%)
- Internet (33%)
- Wi-fi (13%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Ayrshire, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ayrshire, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 11: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Galston, Kilmarnock, Troon, Saltcoats, Irvine, and Ayr.
| City | Problem Type | Report Time |
|---|---|---|
 Galston
|
Internet | 5 days ago |
|
Galston
|
Internet | 5 days ago |
|
Kilmarnock
|
TV | 6 days ago |
|
Troon
|
Internet | 10 days ago |
|
Galston
|
Internet | 10 days ago |
Nearby cities with recent reports
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Ayrshire, Scotland
Latest outage, problems and issue reports in Ayrshire and nearby locations:
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🏴ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, ScotlandOnce again I’m having problems @virginmedia , a 100mb connection that gives 3mb p/s with 17% packet loss . Sort it out
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Garth Westland (@GarthWestland) reported from Ayrshire, Scotland@virginmedia Thanks. Checked with neighbors and they are fine so must be a local issue. Will reboot router and check cables etc.
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steven graham (@steven_coyw) reported from Ayrshire, Scotland@virginmedia internet is terrible last 24 hrs, play the playstation it goes off, watch netflix it goes off, using my data to come online, your service is a joke
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steven graham (@steven_coyw) reported from Ayrshire, Scotland@virginmedia what is going on with internet, its up and down every 5 minutes, getting sick to the back teeth of your service, time to seek other providers
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Geo (@GHunter15) reported from Irvine, Scotland@virginmedia currently trying to work from home. Your site is down. I hang on the phone line and wait and wait and then get cut off…come on 🫤
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David Lamont (@Lammie1903) reported from Kilmarnock, Scotland@virginmedia please sort out your broadband. Despite speed test showing great speeds of 200mbs download and 21 mbs upload I've been having connection issues for the past couple of weeks. Very difficult to watch Netflix etc due to buffering. Have reset router to no avail 😠
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Stewart Roxburgh (@SRoxburgh) reported from Troon, Scotland@virginmedia Dear Mr Bolt, sorry that you had to ruin your reputation by putting your name to this company. The only record VM will will break is for most network failures and lost customers. Hope you get this message eventually when internet gets fixed again.
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steven graham (@steven_coyw) reported from Ayrshire, Scotland@virginmedia wifi not working in ka7, and yes i switched it off and back on
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steven graham (@steven_coyw) reported from Ayrshire, Scotland@virginmedia our internet is off and on constantly, its beyond a joke, an engineer was out last week fixing the neighbours for the exact same reason, said there was a problem in the cabinet, theirs is fixed now ours is unstable, probably just swapped the cables, get it sorted now
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Cheryl Taylor (@cherry_slush) reported from Kilmarnock, Scotland@virginmedia 6 wks I’ve been waiting for a call back to cancel my home phone package/review my tv package/deal with WiFi issues, your online service constantly displays error message and on,one chat is unresponsive! You have also failed to respond to a complaint I raised!
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Max (@Maxywalton) reported from Ayrshire, Scotland@virginmedia currently moved to a new house and apparently the best option for me is to leave because there’s an active subscription, your advisor was so bad, all I want is my broadband to be switched to my new address !!!!!
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DaveDickie (@Max_Fax) reported from Irvine, Scotland@virginmedia still not working but looks like it’s still taking money for a service it can’t provide.
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CBF72 5️⃣5️⃣ 🇬🇧🍾🇬🇧 (@1972CBF1972) reported from Irvine, Scotland@virginmedia is there an issue in ka11
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andy (@a7powell) reported from Ayrshire, Scotland@virginmedia waiting on a call back promised for 5pm by your customer services, the latest in a long line of disappointments....sorry we left @skytv
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Ian Devlin (@thecameranerd) reported from Irvine, Scotland@virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.
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Max (@Maxywalton) reported from Ayrshire, Scotland@EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time
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Yeti (@yetiayrshore) reported from Troon, Scotland@virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.
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Ben Paterson✌️ (@paeterson3) reported from Ayrshire, Scotland@KyleDunn_x @virginmedia Mate wtf is going on with it man
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Colin Marr (@TheQwertmaster) reported from Ayrshire, Scotland@virginmedia called your customer helpline 3 times & cut off each time! Booster has packed in which means half the house has no WiFi (small bungalow so not exactly a mansion but need 3 boosters). How do I get a replacement issued while I find a more reliable WiFi provider.
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Kenny James (@KennyJames_me) reported from Loans, Scotland@virginmedia Never have I ever had speeds near the 540 lmb I pay for. hardwired tops out OCCASSIONALL at 200 average is 170. I need an engineer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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UDI for The North 🐧 (@SunyaSutti) reportedWhy have @virginmedia cut off my broadband three days BEFORE I was supposed to cancel their shity service?
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Jake (@Jake_Mez) reported@virginmedia @gblondon1 Oh yeah until you’ve been a customer for years and then get charged way more than new customers for the same deal so you either have to threaten to leave to get offered a good deal, or leave and rejoin 🫣
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Tomahawk Kid © 🏴 (@tartanjammies) reported@JonStone101 @virginmedia @MartinSLewis is it not time for you to look at Virgin Media and their corrupt renewal process? Every 2 years you have to have this dance and they still bugger it up. They needed to treat existing customers fairly.
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Dave (@evo5797) reported@virginmedia @JonStone101 Please don't act as if you don't know this is what happens @virginmedia. I was a customer for over 20 years and had to go through this charade every 18 months.
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Edward Hamilton (@epwhamilton) reported@virginmedia I was specifically told yesterday that there is a problem in the area and to expect it fixed by 5.08. I still have no internet, and the outage is still not acknowledged on the website so I can't check on progress. Oh, and you're not responding to my DMs 😡
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Jeanette (@missjnyc1) reported@virginmedia disgusting service by your company. Have waited 4hrs for the technician who was booked on Friday night to turn up to fix our broadband. We had the 4-7pm slot today, they never turned up no phone call or anything. 1/2
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Terry Hughes (@ctidbluemoon) reported@virginmedia It doesn't work because the Internet gone off and using mobile data just keeps refreshing page
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AndyLFC❤️GFC (@andrewbeck36) reported@virginmedia Apparently there's no issues in my area 😔 broadband keeps dropping and disconnecting 🙈
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Dave Howe (@DaveHowe86) reported@JonStone101 @virginmedia Have the same at every renewal, even had the Indian team in disbelief that I wanted the cancel the landline phone (haven’t had one in decades) and could only quote more than what I was currently paying. The UK side (think Scotland) were great and got me the deal I was after
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Carl Swift (@Ani183767) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_World_IPTV7 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies