Virgin Media outages and service status in Kilmarnock, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Kilmarnock, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received Jun 6, 5:20 PM GMT+1.
- TV (54%)
- Internet (33%)
- Wi-fi (13%)
The latest reports from users having issues in Kilmarnock come from postal codes KA1 and KA3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kilmarnock, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kilmarnock, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 11: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kilmarnock, Scotland
The most recent Virgin Media outage reports came from the following cities: Galston, Kilmarnock, Troon, Saltcoats, Irvine, and Ayr.
| City | Problem Type | Report Time |
|---|---|---|
 Galston
|
Internet | 5 days ago |
|
Galston
|
Internet | 5 days ago |
|
Kilmarnock
|
TV | 6 days ago |
|
Troon
|
Internet | 10 days ago |
|
Galston
|
Internet | 10 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Kilmarnock, Scotland
Latest outage, problems and issue reports in Kilmarnock and nearby locations:
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Garth Westland (@GarthWestland) reported from Ayrshire, Scotland@Ritchtweets @virginmedia Glad I didn’t go down the “ragin” route now lol
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🏴ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, ScotlandOnce again I’m having problems @virginmedia , a 100mb connection that gives 3mb p/s with 17% packet loss . Sort it out
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Lesley MacGregor (@scoobs1969) reported from Kilbirnie, Scotland@virginmedia Knowing about it doesn’t make it any better! The fibre service has been shocking recently
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steven graham (@steven_coyw) reported from Ayrshire, Scotland@virginmedia our internet is off and on constantly, its beyond a joke, an engineer was out last week fixing the neighbours for the exact same reason, said there was a problem in the cabinet, theirs is fixed now ours is unstable, probably just swapped the cables, get it sorted now
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lesley (@ycruiselesley) reported from Newton Mearns, Scotland@virginmedia Sorry but this number is useless I think it automated not a person! Have no intention of sorting out my problem unless I phone a premium no. Will now be changing provider, 30 years plus with virgin/ntl had enough
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Max (@Maxywalton) reported from Ayrshire, Scotland@EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time
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Jamie (@jamiehilton19) reported from Hurlford, Scotland@virginmedia are useless arseholes! Fix ma WiFi or I’m reporting you to ma maw!!!! 😢😢
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David Lamont (@Lammie1903) reported from Kilmarnock, Scotland@virginmedia 5 days down the line and still having major issues with streaming going to be 2021 at this rate before we're able to finish Homeland. Been trying to watch season 3 for 2 weeks and only 4 episodes in 😠😠😠
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Stoo (@BigStoo92) reported from Irvine, Scotland@virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?
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Andrew Gilligan (@stradaman65) reported from Ayrshire, Scotland@virginmedia Hub is where your engineer put it two years ago, the layout of the house hasn’t changed so why then in the last few weeks since you replaced my hub am I experiencing issues. No more excuses please I need answers and results.
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Douglas Gold (@Dougie_GCLltd) reported from Kilmarnock, Scotland@virginmedia what's is happening with internet in KA3 postcode I run my business from home and need good internet this is shocking again, happening to often... I moved for better service but will be moving again to more reliable provider...#terriblevirginservice
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Garth Westland (@GarthWestland) reported from Ayrshire, Scotland@virginmedia Thanks. Checked with neighbors and they are fine so must be a local issue. Will reboot router and check cables etc.
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Duncan (@BlueScareBot) reported from Ayrshire, Scotland@gazbaker8 @virginmedia Poor show @virginmedia 👎
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Garth Westland (@GarthWestland) reported from Ayrshire, ScotlandPeople having a total fit on SM regarding the @virginmedia outage. I get it. It’s a little inconvenient but stop acting like it’s the end of the world and ffs stop phoning them. It’s happening to everyone and I’m sure they are doing everything they can to fix it.
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lesley (@ycruiselesley) reported from Newton Mearns, Scotland@virginmedia Not an acceptable service answers really are just to make you go away, which sadly I will now be from from virgin media
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Chris McDaid (@chrismc1957) reported from Newton Mearns, ScotlandOk @virginmedia I’ve had no email for 2 days. Was told it was a system outage but somehow my wife and son can access theirs. What’s going on!
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Yeti (@yetiayrshore) reported from Troon, Scotland@virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.
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Eck (@Alexsmith1966) reported from Kilmarnock, Scotland@virginmedia dreadful customer service, if your diverting customers to your website due to your inability to answer calls making sure it works might be an idea?
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steven graham (@steven_coyw) reported from Ayrshire, Scotland@virginmedia internet is terrible last 24 hrs, play the playstation it goes off, watch netflix it goes off, using my data to come online, your service is a joke
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex Jones (@dr_besty) reported@gblondon1 @skytv @virginmedia No such thing as loyalty, you pay for a service, they provide said service, that's it. If you want loyalty get a dog.
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Ania Sowinski (@AniaSowinski) reported@epwhamilton @virginmedia I am having the same issue! It’s nothing to do with my hub and @virginmedia refusing to acknowledge this
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𝓒𝓱𝓻𝓲𝓼 𝓓𝓪𝓷𝓲𝓮𝓵𝓼 (@ChrisDaniels71) reported@virginmedia stop changing settings on routers remotely!!!!!!🤬🤬🤬🤬 Just when I’ve got devices working, you bloody change something!!! For the love of god…..if it ain’t broken, don’t fix it!!!! Now got to get alarm engineer back out again, thanks to your latest update!!!
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Kerrie Reid (@MrsReidteaches) reported@virginmedia @O2 I just want to speak to a real person about my locked account but can't get past the first part of automated phone service 🤬 not impressed. Who can help please?
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Jac Mac (@Stovies6) reported@virginmedia Trying to cancel my brother's phone and TV as he in hospital and will not be returning home. He is 85 and has no idea of his PASSWORD which is requested by every avenue I have tried. Any chance you can help?
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CarryOnGemma (@CarryOnGemma) reportedWhat now? @VirginMedia? I have tried to sign into my account to claim the reimbursement from not having the products you charge from dad. He should be getting a hefty rebate. Yet, you now can't sign me into the account because it's not connected to O2. So I tried that and you've blocked me because I have used the email to sign in too much. The email that is connected to the account. Then the phone number too much. If you don't fix this before I call you in the next twenty-four hours I'll take this to the courts which you have your bots saying people can't. Get me to let me sign in.
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Sam Richards (@mrsamrichards1) reported@virginmedia you have blocked my VM02 ID I’ve telephoned twice and still waiting for it to be unlocked. I can’t access any of my services mobile, tv or broadband. Can’t pay or view my bills. Your quit to block or disconnect but when customers need help you don’t want to know.
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JibbaJabba (@Lou_Pole11) reported@gblondon1 @skytv @virginmedia Give it time new customer, the price will shoot up. Same problem is why I left VM
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Chariots Of Fire (@chariots85) reported@gblondon1 @skytv @virginmedia I made the move at the start of the year. Despite a 1GB BB connection, the WiFi across the house is terrible (and I have 2 boosters!)
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Captain Dave FYI (@davidtrnr1) reported@JonStone101 @virginmedia They say sorry a lot . Proper **** company