Virgin Media Outage Report in Kilmarnock, East Ayrshire, Scotland
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The latest reports from users having issues in Kilmarnock come from postal codes KA1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kilmarnock, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Kilmarnock, East Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Kilmarnock, Irvine and Galston.
| City | Problem Type | Report Time |
|---|---|---|
 Kilmarnock |
TV | |
| Irvine |
TV | |
| Kilmarnock |
Internet | |
| Galston |
Internet | |
| Galston |
Internet | |
| Galston |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Kilmarnock, Scotland
Latest outage, problems and issue reports in Kilmarnock and nearby locations:
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Duncan
(@BlueScareBot) reported
from
Ayrshire, Scotland
@virginmedia could I have a link please to cancel my service in writing?
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Andrew Gilligan
(@stradaman65) reported
from
Ayrshire, Scotland
@virginmedia Thank you will do that , but my point is why has it gotten so bad in last few week , only since you replaced my hub! Same devices in same rooms are shockingly bad now. What multiple external factors now are you referring to ?
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Yeti
(@yetiayrshore) reported
from
Troon, Scotland
@virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.
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Ian Devlin
(@thecameranerd) reported
from
Irvine, Scotland
@virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.
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Ross Kilpatrick
(@RossKilpatrick5) reported
from
Irvine, Scotland
@virginmedia TV’s down and can’t get through to them on the phone, what a brilliant service!
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CBF72 5️⃣5️⃣ 🇬🇧🍾🇬🇧
(@1972CBF1972) reported
from
Irvine, Scotland
@virginmedia is there an issue in ka11
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DroneXscape Media
(@Dronexscape) reported
from
Kilbirnie, Scotland
@virginmedia just off phone to one of your call handlers all my devices keep getting cut off from the wifi hub handler refusing to help unless I spend money for pods I've never had such bad customer service from a company
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Ben Paterson✌️
(@paeterson3) reported
from
Ayrshire, Scotland
@KyleDunn_x @virginmedia Mate wtf is going on with it man
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andy
(@a7powell) reported
from
Ayrshire, Scotland
@virginmedia waiting on a call back promised for 5pm by your customer services, the latest in a long line of disappointments....sorry we left @skytv
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
Fcukin @virginmedia internet, up n down like a junkies toot pipe all day, cant stream anything to watch on netflix, see 5 mins then off it goes, virgin is terrible
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Colin Marr
(@TheQwertmaster) reported
from
Ayrshire, Scotland
@virginmedia called your customer helpline 3 times & cut off each time! Booster has packed in which means half the house has no WiFi (small bungalow so not exactly a mansion but need 3 boosters). How do I get a replacement issued while I find a more reliable WiFi provider.
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Andrew Gilligan
(@stradaman65) reported
from
Ayrshire, Scotland
@virginmedia Hub is where your engineer put it two years ago, the layout of the house hasn’t changed so why then in the last few weeks since you replaced my hub am I experiencing issues. No more excuses please I need answers and results.
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Garth Westland
(@GarthWestland) reported
from
Ayrshire, Scotland
@virginmedia Thanks. Checked with neighbors and they are fine so must be a local issue. Will reboot router and check cables etc.
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Cheryl Taylor
(@cherry_slush) reported
from
Kilmarnock, Scotland
@virginmedia 6 wks I’ve been waiting for a call back to cancel my home phone package/review my tv package/deal with WiFi issues, your online service constantly displays error message and on,one chat is unresponsive! You have also failed to respond to a complaint I raised!
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Brian McLaren 🏴🇬🇧
(@brianmcluk) reported
from
Springside, Scotland
@virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.
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Stoo
(@BigStoo92) reported
from
Irvine, Scotland
@virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?
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Eck
(@Alexsmith1966) reported
from
Kilmarnock, Scotland
@virginmedia dreadful customer service, if your diverting customers to your website due to your inability to answer calls making sure it works might be an idea?
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Kenny James
(@KennyJames_me) reported
from
Loans, Scotland
@virginmedia Never have I ever had speeds near the 540 lmb I pay for. hardwired tops out OCCASSIONALL at 200 average is 170. I need an engineer
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Clodo Baggins
(@quality_rachni) reported
from
Kilmarnock, Scotland
@virginmedia hi, I've changed my mind about a contract I just took out and am in the 14 day cancellation period. I want to cancel the contract please.
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Kieran McClung
(@KieranWMcclung) reported
from
Troon, Scotland
@virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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paul enm.
(@orrpaulandrew) reported
@virginmedia Why are you giving a number to customers that does not allow you to actually talk to someone? Usual useless answers. And please answer the question about payment instead of tour crap about reviewing your compensation policy, just answer a very simple and reasonable question.
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Soulpurged
(@soulpurged) reported
@virginmedia don't care about the TV stuff but fix your internet, ethernet and WiFi been down 8hrs+ and you don't mention it.
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Smithy
(@RedRobinBCFC) reported
@virginmedia My box now has TV but it won’t let me access any apps. Is this a known problem?
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Küala 🇬🇧
(@KualaMusic) reported
@ChrisN1978 @virginmedia The wording for the requirements state that it has to be a total loss of service. TV down but the other two are still up? No refund.
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pelton boy 💙
(@peltonboy) reported
@1964gooner @virginmedia Exactly…U.K. Power manage to send everyone a text when there is a power cut so we know the reason and how long it is liable to be off for. No such courtesy from @virginmedia They treat us with distain
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sally ann cox 💙
(@sally47cox) reported
@virginmedia Whst does Invalid Network Settings (C233) mean?
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JT
(@leeds2d) reported
@richardnoone @virginmedia I know they had a big outage around Ipswich today but this looks nationwide.
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pearse cassidy
(@pearsecassidy) reported
Not working here still cant get on apps #virginmedia
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Mich Playz
(@michkamo77) reported
@virginmedia @Bobandbobbin why is your website down?
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LauraMcCann
(@LauraMcClyde) reported
@virginmedia my TV is working again but cannot access apps - get error C233. Is this because of the issues earlier today?