Virgin Media Outage Report in Kilmarnock, East Ayrshire, Scotland
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The latest reports from users having issues in Kilmarnock come from postal codes KA3 and KA1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kilmarnock, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kilmarnock and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Kilmarnock, East Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Ayr, Kilmarnock and Kilwinning.
| City | Problem Type | Report Time |
|---|---|---|
 Ayr |
Wi-fi | |
| Kilmarnock |
Internet | |
| Kilmarnock |
Internet | |
| Kilmarnock |
Wi-fi | |
| Kilmarnock |
TV | |
| Kilmarnock |
TV |
Community Discussion
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Virgin Media Issues Reports Near Kilmarnock, Scotland
Latest outage, problems and issue reports in Kilmarnock and nearby locations:
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Duncan #StayTheFuckHome
(@BlueScareBot) reported
from
Ayrshire, Scotland
@robmurray11 @virginmedia Just checked and mine is down to 23. Yet last week, which was also the lockdown, it was still 350-400 🤔
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DaveDickie
(@Max_Fax) reported
from
Irvine, Scotland
@virginmedia still not working but looks like it’s still taking money for a service it can’t provide.
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Andrew Gilligan
(@stradaman65) reported
from
Ayrshire, Scotland
@virginmedia Thank you will do that , but my point is why has it gotten so bad in last few week , only since you replaced my hub! Same devices in same rooms are shockingly bad now. What multiple external factors now are you referring to ?
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Stoo
(@BigStoo92) reported
from
Irvine, Scotland
@virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?
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Kieran McClung
(@KieranWMcclung) reported
from
Troon, Scotland
@virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?
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Eck
(@Alexsmith1966) reported
from
Kilmarnock, Scotland
@virginmedia dreadful customer service, if your diverting customers to your website due to your inability to answer calls making sure it works might be an idea?
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Barrie C Brown
(@bazcb) reported
from
Kilbirnie, Scotland
@virginmedia sort your shit out!!!!
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Ben Paterson✌️
(@paeterson3) reported
from
Ayrshire, Scotland
@KyleDunn_x @virginmedia Mate wtf is going on with it man
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Andrew Gilligan
(@stradaman65) reported
from
Ayrshire, Scotland
@virginmedia Hub is where your engineer put it two years ago, the layout of the house hasn’t changed so why then in the last few weeks since you replaced my hub am I experiencing issues. No more excuses please I need answers and results.
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Clodo Baggins
(@quality_rachni) reported
from
Kilmarnock, Scotland
@virginmedia hi, I've changed my mind about a contract I just took out and am in the 14 day cancellation period. I want to cancel the contract please.
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Barrie C Brown
(@bazcb) reported
from
Kilbirnie, Scotland
@Peter54King @virginmedia Boring! Can’t believe your going off on one because of a days down time. I was down for approx 30mins yesterday. I used my hotspot continue. Even BT have had issues nation wide
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David Lamont
(@Lammie1903) reported
from
Kilmarnock, Scotland
@virginmedia 5 days down the line and still having major issues with streaming going to be 2021 at this rate before we're able to finish Homeland. Been trying to watch season 3 for 2 weeks and only 4 episodes in 😠😠😠
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Martin McCluskey
(@MartinMcC1984) reported
from
Ayrshire, Scotland
@virginmedia I have been trying to call Virgin Media for weeks. can someone help get me a call back
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Garth Westland
(@GarthWestland) reported
from
Ayrshire, Scotland
@virginmedia Thanks. Checked with neighbors and they are fine so must be a local issue. Will reboot router and check cables etc.
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Yeti
(@yetiayrshore) reported
from
Troon, Scotland
@virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.
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Ian Devlin
(@thecameranerd) reported
from
Irvine, Scotland
@virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.
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Barrie C Brown
(@bazcb) reported
from
Kilbirnie, Scotland
@Katherine198929 @virginmedia Calm down ffs, smart people would have used there mobile hotspot on there phone to continue to work..
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David Lamont
(@Lammie1903) reported
from
Kilmarnock, Scotland
@virginmedia please sort out your broadband. Despite speed test showing great speeds of 200mbs download and 21 mbs upload I've been having connection issues for the past couple of weeks. Very difficult to watch Netflix etc due to buffering. Have reset router to no avail 😠
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Colin Marr
(@TheQwertmaster) reported
from
Ayrshire, Scotland
@virginmedia called your customer helpline 3 times & cut off each time! Booster has packed in which means half the house has no WiFi (small bungalow so not exactly a mansion but need 3 boosters). How do I get a replacement issued while I find a more reliable WiFi provider.
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Cheryl Taylor
(@cherry_slush) reported
from
Kilmarnock, Scotland
@virginmedia 6 wks I’ve been waiting for a call back to cancel my home phone package/review my tv package/deal with WiFi issues, your online service constantly displays error message and on,one chat is unresponsive! You have also failed to respond to a complaint I raised!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jemma Louise Smith
(@theprgeek) reported
@virginmedia I’ve been without internet since Sunday. Everyday your service checker says it will be fixed today. And everyday it’s not fixed. What is going on?!
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david #WTID #NMW
(@penno1979) reported
@virginmedia On phonefor over an hour and still nothing come about it Alexa devices won't connect mobile devices won't connect yet am told there not a problem when clearly there is on your side and guy am talking to don't have a clue
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Rhodri Stone
(@sk0rpiu5) reported
@virginmedia experiencing high latency and drop outs in the RM11 area. Are you aware of any issues?
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Tanya Thorne
(@ThorneTanya) reported
@virginmedia I cant contact you. Phone calls cut off every time. No internet. Tried EVERYTHING. I'm trying to work. I need help...
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Morticia
(@Morticia855) reported
@rtenews People pay stupid amounts for RTÈ and quite alot of people dont even watch the channel. We pay for sky and virgin media etc but once we have a telly we have to pay the fee to fund a station that has nothing worth watching on it. Be more inventive and less blasé with the money
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Kelly White
(@kellyw0106) reported
@virginmedia My friend managed to cancel via WhatsApp chat?
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david #WTID #NMW
(@penno1979) reported
@virginmedia Agent kept saying nothing wrong with it yet Alexa won't connect and my mobile won't forget have turned off and turned on again to see if that works and it don't work. Have ran diagnosis on my laptop and it says WiFi connection problem yet the agent says it not
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Amanda Connolly
(@mand282) reported
@virginmedia Absolutely, that would be great. Do you have my mobile number as my landline seems to be down?
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Amanda Smith
(@AmandaSmithx3) reported
@virginmedia Thanks John, can I ask why the status page is incorrect for my area? It tells me there are no issues but when I spoke to someone on the phone they could tell me it was an issue and it should be fixed by 4PM.. is there somewhere I can see this to look out for updates?
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fargy14
(@fargyracketlon) reported
@virginmedia my monthly bill has gone from £33 a month to £80 without warning. Text message won’t send and hanging on the phone tk talk to someone - please help