Virgin Media outages and service status in Kilmarnock, Scotland
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Kilmarnock, including 1 direct report.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received Sep 20, 11:59 AM GMT+1.
- Internet (95%)
- TV (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kilmarnock, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kilmarnock, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kilmarnock, Scotland
The most recent Virgin Media outage reports came from the following cities: Galston, Irvine, and Darvel.
| City | Problem Type | Report Time |
|---|---|---|
 Galston
|
Internet | 8 hours ago |
|
Galston
|
Internet | 1 day ago |
|
Galston
|
Internet | 1 day ago |
|
Irvine
|
TV | 2 days ago |
|
Galston
|
Internet | 2 days ago |
|
Galston
|
Internet | 3 days ago |
Nearby cities with recent reports
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Virgin Media Issues Reports Near Kilmarnock, Scotland
Latest outage, problems and issue reports in Kilmarnock and nearby locations:
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Ross Kilpatrick (@RossKilpatrick5) reported from Irvine, ScotlandMy @virginmedia internet is down, anyone else having issues?
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Eck (@Alexsmith1966) reported from Kilmarnock, Scotland@virginmedia dreadful customer service, if your diverting customers to your website due to your inability to answer calls making sure it works might be an idea?
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DroneXscape Media (@Dronexscape) reported from Kilbirnie, Scotland@virginmedia just off phone to one of your call handlers all my devices keep getting cut off from the wifi hub handler refusing to help unless I spend money for pods I've never had such bad customer service from a company
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lesley (@ycruiselesley) reported from Newton Mearns, Scotland@virginmedia Not an acceptable service answers really are just to make you go away, which sadly I will now be from from virgin media
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Lesley MacGregor (@scoobs1969) reported from Kilbirnie, Scotland@virginmedia We have no internet either, and now having to use data on my phone, what is the issue for this area KA25 7HG ?
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DaveDickie (@Max_Fax) reported from Irvine, Scotland@virginmedia still not working but looks like it’s still taking money for a service it can’t provide.
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Geo (@GHunter15) reported from Irvine, Scotland@virginmedia currently trying to work from home. Your site is down. I hang on the phone line and wait and wait and then get cut off…come on 🫤
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steven graham (@steven_coyw) reported from Ayrshire, Scotland@virginmedia what is going on with internet, its up and down every 5 minutes, getting sick to the back teeth of your service, time to seek other providers
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Kimo (@flyingscotjim) reported from Newton Mearns, Scotland@virginmedia @ycruiselesley It seems there is cynical removal of channels and an increase in monthly costs at the same time. This coupled with the exorbitant costs of the helpline add up to very poor value for money
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Stoo (@BigStoo92) reported from Irvine, Scotland@virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?
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steven graham (@steven_coyw) reported from Ayrshire, Scotland@virginmedia our internet is off and on constantly, its beyond a joke, an engineer was out last week fixing the neighbours for the exact same reason, said there was a problem in the cabinet, theirs is fixed now ours is unstable, probably just swapped the cables, get it sorted now
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Garth Westland (@GarthWestland) reported from Ayrshire, Scotland@Ritchtweets @virginmedia Glad I didn’t go down the “ragin” route now lol
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steven graham (@steven_coyw) reported from Ayrshire, Scotland@virginmedia internet is terrible last 24 hrs, play the playstation it goes off, watch netflix it goes off, using my data to come online, your service is a joke
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steven graham (@steven_coyw) reported from Ayrshire, Scotland@virginmedia wifi not working in ka7, and yes i switched it off and back on
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Duncan (@BlueScareBot) reported from Ayrshire, Scotland@ClaireKavanag19 @virginmedia Same. Just spent an hour waiting on the phone before getting cut off. Horrendous service.
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Duncan #StayTheFuckHome (@BlueScareBot) reported from Ayrshire, Scotland@robmurray11 @virginmedia Just checked and mine is down to 23. Yet last week, which was also the lockdown, it was still 350-400 🤔
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🏴ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland@virginmedia I’m having WiFi issues in the KA12 postcode in Scotland , all tests ran on your app say there is no issue , but when I do diagnostics through the router page online it says there are WiFi problems , none of our mobiles or laptops will do anything online
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colin armstrong (@RantinScot) reported from Ochiltree, Scotland@sabele26 @kilt_walker21 @virginmedia Terrible treatment at the hands of Virgin mefia. Sorry for your loss.
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🏴ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, ScotlandOnce again I’m having problems @virginmedia , a 100mb connection that gives 3mb p/s with 17% packet loss . Sort it out
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Andrew Gilligan (@stradaman65) reported from Ayrshire, Scotland@virginmedia Hub is where your engineer put it two years ago, the layout of the house hasn’t changed so why then in the last few weeks since you replaced my hub am I experiencing issues. No more excuses please I need answers and results.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Connor Wilson (@ConnorTWilson) reportedVirgin Media wifi is just **** innit
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CliveR (@CliveR39) reported@KuchPatryk @Se_Railway No Virgin Media broadband- @nationalrailenq were reporting a network problem
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Success W Lewis (@SuccessWLewis1) reported@virginmedia 3 months of issues have forced me into this situation. I may as well be in a zombie apocalypses.
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Virgin Media News (@VirginMediaNews) reportedFirst-time drug possession may no longer mean prosecution. From today, adults caught with a small amount of drugs for personal use may instead be referred to the HSE for support. They must admit the drugs were for their own use and agree to take part in the scheme. More on Virgin Media PLAY.
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Martin (@lionking2014) reported@LPXIOP They say VOIP is more reliable than the the old PTSN network... Gonna be using my @virginmedia Broadband which goes down more often than the telephone so don't see how it will be!????
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Irate_Jobbie (@Irate_Jobbie) reported@AwTroon Many, many years ago, I called virgin media to tell them I was leaving. They asked why, I said you don't offer value for money anymore. Sorry you're leaving but that is the best price, you already have. It was expensive. No problem, bye now. Next day, virgin cold calls me. Asks me to confirm who I am. I said no, you are calling me, you should know. Guy was annoyed as he was phoning to offer me a better deal. I said fine, I'll call the same retentions team I called yesterday to leave and I'll know it's actually virgin. He got angry, said they can't offer discounts, only he could and if I didn't confirm my details, he couldn't give me the offer. I just told him I could no longer do business with virgin due to such poor security procedures. He seemed very angry about the fact I wasn't willing to give personal identifiable information to a stranger cold calling me. Never paid them a penny again.
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sergio pani (@sergiopani62) reported@virginmedia shocking service provision. internet drop off these last few days. being told to wait 22 hours for an engineer. Like this regularly. Can’t watch a film properly, watch a game or listen to music as all rely on the internet . Change is coming.
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Lord Lee Harding (@leeharding1980) reported@virginmedia Hello.... The Sky Sports News channel on the Sky Sports app is lagging and the audio keeps cutting out... I've contacted Sky, they told me to contact you as the account is a Virgin Media... Can you help?
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Helen Bedford (@helenxbedford) reported@virginmedia I have an engineer visit booked but it’s not showing on the app. I’ve raised a complaint about that but my complaint isn’t showing on the app. I started a live chat and was asked to move to WhatsApp’s, but didn’t receive any comms. How can I get a response from you?
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Robert Grace (@Beastial_Maggot) reported@virginmedia When trying to sign into virgin,once my email & password has been verified I am told to “return to the place were you started your journey “.So I go back to the virgin tv go home only to be told to sign in AGAIN ! And goes round and round……