Virgin Media outages and service status in Kilmarnock, Scotland
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Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Kilmarnock, including 2 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 21, 4:13 PM GMT+1.
- TV (46%)
- Internet (42%)
- Wi-fi (12%)
The latest reports from users having issues in Kilmarnock come from postal codes KA1 and KA3 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kilmarnock, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kilmarnock, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Kilmarnock, Scotland
The most recent Virgin Media outage reports came from the following cities: Galston, Saltcoats, Irvine, Ayr, Kilmarnock, and Kilwinning.
| City | Problem Type | Report Time |
|---|---|---|
 Galston
|
Wi-fi | 13 hours ago |
|
Galston
|
Wi-fi | 19 hours ago |
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Galston
|
Internet | 1 day ago |
|
Galston
|
Internet | 5 days ago |
|
Saltcoats
|
Wi-fi | 5 days ago |
|
Galston
|
Internet | 6 days ago |
Nearby cities with recent reports
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Virgin Media Issues Reports Near Kilmarnock, Scotland
Latest outage, problems and issue reports in Kilmarnock and nearby locations:
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Lesley MacGregor (@scoobs1969) reported from Kilbirnie, Scotland@virginmedia We have no internet either, and now having to use data on my phone, what is the issue for this area KA25 7HG ?
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Garth Westland (@GarthWestland) reported from Ayrshire, Scotland@Ritchtweets @virginmedia Glad I didn’t go down the “ragin” route now lol
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Ben Paterson✌️ (@paeterson3) reported from Ayrshire, Scotland@KyleDunn_x @virginmedia Mate wtf is going on with it man
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lesley (@ycruiselesley) reported from Newton Mearns, Scotland@virginmedia Sorry they never bothered to get back to me yesterday last message at 15.59 to say looking at account then nothing!
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Edward Freeman (@skywatcher1977) reported from Ayrshire, Scotland@virginmedia my contract ran out today, after a talk with the retentions guy I am now a customer for another (hopefully happy) 12 months. My bill may have raised £1 p/m, but for a provider who gives me 1TB of data use p/m without speed shaping, I’m VERY happy! 😊
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Eck (@Alexsmith1966) reported from Kilmarnock, Scotland@virginmedia dreadful customer service, if your diverting customers to your website due to your inability to answer calls making sure it works might be an idea?
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Kieran McClung (@KieranWMcclung) reported from Troon, Scotland@virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?
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Stewart Roxburgh (@SRoxburgh) reported from Troon, Scotland@virginmedia Dear Mr Bolt, sorry that you had to ruin your reputation by putting your name to this company. The only record VM will will break is for most network failures and lost customers. Hope you get this message eventually when internet gets fixed again.
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Andrew Gilligan (@stradaman65) reported from Ayrshire, Scotland@virginmedia Thank you will do that , but my point is why has it gotten so bad in last few week , only since you replaced my hub! Same devices in same rooms are shockingly bad now. What multiple external factors now are you referring to ?
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steven graham (@steven_coyw) reported from Ayrshire, Scotland@virginmedia what is going on with internet, its up and down every 5 minutes, getting sick to the back teeth of your service, time to seek other providers
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lesley (@ycruiselesley) reported from Newton Mearns, Scotland@virginmedia Sorry but this number is useless I think it automated not a person! Have no intention of sorting out my problem unless I phone a premium no. Will now be changing provider, 30 years plus with virgin/ntl had enough
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steven graham (@steven_coyw) reported from Ayrshire, Scotland@virginmedia wifi not working in ka7, and yes i switched it off and back on
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🏴ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland@virginmedia I’m having WiFi issues in the KA12 postcode in Scotland , all tests ran on your app say there is no issue , but when I do diagnostics through the router page online it says there are WiFi problems , none of our mobiles or laptops will do anything online
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Andrew Gilligan (@stradaman65) reported from Ayrshire, Scotland@virginmedia Hub is where your engineer put it two years ago, the layout of the house hasn’t changed so why then in the last few weeks since you replaced my hub am I experiencing issues. No more excuses please I need answers and results.
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Geo (@GHunter15) reported from Irvine, Scotland@virginmedia currently trying to work from home. Your site is down. I hang on the phone line and wait and wait and then get cut off…come on 🫤
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brian (@sctsman64) reported from Irvine, Scotland@virginmedia my mother has been let down by your engineer promised he would be back to set up her new package no sign she’s left with no phone no tv and no internet not ideal for an 80 year old
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DroneXscape Media (@Dronexscape) reported from Kilbirnie, Scotland@virginmedia just off phone to one of your call handlers all my devices keep getting cut off from the wifi hub handler refusing to help unless I spend money for pods I've never had such bad customer service from a company
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Clodo Baggins (@quality_rachni) reported from Kilmarnock, Scotland@virginmedia hi, I've changed my mind about a contract I just took out and am in the 14 day cancellation period. I want to cancel the contract please.
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Duncan (@BlueScareBot) reported from Ayrshire, Scotland@ClaireKavanag19 @virginmedia Same. Just spent an hour waiting on the phone before getting cut off. Horrendous service.
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Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland@Peter54King @virginmedia Boring! Can’t believe your going off on one because of a days down time. I was down for approx 30mins yesterday. I used my hotspot continue. Even BT have had issues nation wide
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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♫ ♪ ♫ ღ(¯`◕‿◕´¯) ♫ ♪ ♫ (@noxiousjellyfis) reported@IamCarrieagain @virginmedia The BNC (round) cables are the same, and the ethernet cables are the same. The only real issue you might have is changing your WiFi password on each device you have, and swapping the power brick depending on where you have your router.
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Jose Coixao (@notnotzecoxao) reported@GregoryRasputin @virginmedia companies don't give a **** if you're sick or not, they just want your money greg lmfao
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Tracy Field (@TracyFi31470652) reported@TonyDabell @mark_wootten @virginmedia yep virgin are dire and don’t get me started on trying to speak to someone in another country as they don’t give a ****
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Andy Form (@AndyFormUK) reported@Benleo @virginmedia We have an issue that’s been going on for 12months. As soon as my wife uses her laptop everything else in the house stop working, Xbox, streaming, even phones. I have 350 GB package and was told I need to upgrade my package to the top one to “fix” the issue. 10 plus calls, hours on hold been past from different departments, engineer visits that don’t turn up and engineers that turn up and say there is a issue with it and someone will be touch when it’s fixed. £40 goodwill I was offered and a call 2 months ago, I’ve even up trying.
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Stephen Hampson (@StephenHampson) reported@mark_wootten @virginmedia are just as bad for things like that
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Ben Leo (@Benleo) reportedI have released all audio tapes of my many calls since April 30 and will be collating them for the nation to see how @virginmedia treat their customers and breach consumer law.
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F Smith (@fsmith82) reported@virginmedia no internet as box is out of date (family member had same issue a few weeks ago) & engineer can’t come until Monday. Why aren’t you contacting customers to upgrade BEFORE we loose a service we pay for???????
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Richard Astley (@LongshanksE10) reported@virginmedia Hey I was told earlier by customer services on IM that an engineer will come to fix or replace my WiFi hub on Friday, but I haven’t received any email or text confirmation. Will one be forthcoming?
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Lucia (@LadyLucia05) reported@virginmedia Well im hope now and service is still not restored
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Adrienne Ayres (@adrienne_ayres) reported@virginmedia No consistent WiFi at 8pm today at CT3 2BA I thought full fibre meant a consistent service???