Virgin Media outages and service status in Kilbirnie, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 30 outage signals in the last 24 hours around Kilbirnie, including 30 direct reports.
- The most common problems reported in this area mention TV, Internet, and E-mail.
- The most recent signal from this area was received May 14, 1:45 PM GMT+1.
- TV (64%)
- Internet (32%)
- E-mail (2%)
- Total Blackout (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kilbirnie, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kilbirnie, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 14: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Kilbirnie, Scotland
The most recent Virgin Media outage reports came from the following cities: Barrhead, Paisley, Johnstone, Irvine, Erskine, Kilmarnock, Renfrew, Clydebank, Galston, and Kilwinning.
| City | Problem Type | Report Time |
|---|---|---|
 Barrhead
|
TV | 8 minutes ago |
|
Paisley
|
TV | 14 minutes ago |
|
Johnstone
|
TV | 16 minutes ago |
|
Irvine
|
TV | 20 minutes ago |
|
Irvine
|
TV | 30 minutes ago |
|
Erskine
|
TV | 32 minutes ago |
Nearby cities with recent reports
8 recent signals
6 recent signals
5 recent signals
3 recent signals
3 recent signals
Community Discussion
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Virgin Media Issues Reports Near Kilbirnie, Scotland
Latest outage, problems and issue reports in Kilbirnie and nearby locations:
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RSVP Design (@RSVPDesign) reported from Paisley, Scotland@vmbusiness no broadband service today for those businesses with static IPs?
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Jayne Rowe (@minniemilto) reported from Renfrew, Scotland@virginmedia is there problems with your service tonight. Parents tv stopped working. He phoned and you were to phone back but no return call.
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Ally (@allymcnab1) reported from Clydebank, Scotland@virginmedia can you tell me why my ntlworld email is not working,, getting a lot of lies from call centre
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Graham Cook (@GrahamCookRSVPD) reported from Paisley, Scotland@vmbusiness how do you escalate a complaint in virgin?Neither my order manager nor customer reps can seem to arrange a simple number forward so my business phone lines connect. Neither can they get my broadband working 7 days after the original installation daye
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Ruth (@iyaaruthie) reported from Clydebank, ScotlandApparently Virgin Media is down for the whole of the UK. It’s only been down 5/10 mins for us personally and I’m already having a mini panic 😂
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Stephen M (@StephenMulholl) reported from Paisley, Scotland@virginmedia - need some help and information re: moving house and the links on your site seem to be broken. Can you help? Phone lines seem to suggest calling is not the best idea right now...
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MrDeeJay (@spinningthedisc) reported from Erskine, ScotlandTime to go to @ofcom regarding @virginmedia . Got a deal then they put a price increase in. This never happened before when agreeing a price for a contract term. I will escalate this.
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Richard brawley (@Tricky_1984) reported from Barrhead, Scotland@JenG1210 @virginmedia Use your phone to hotspot hopefully won't be down long my sis had to do that last week it actually didn't use much data xx
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Seonaidh McIntyre🕷️🏴🇪🇺 (@johnnie_mc) reported from Paisley, Scotland@virginmedia Set up has failed of my new hub 3 router received today, I have checked all connections & tried to call but the call center is closed. Can you please help?
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Pauline Cameron (@smiles333) reported from Erskine, Scotland@virginmedia what an absolute disgrace! I have been trying to get through fir weeks on phone. I’ve emailed, I’ve filled out complaint form and nothing! I want to cancel my account!!!I will tweet every day till someone contacts me!
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Pauline Cameron (@smiles333) reported from Erskine, Scotland@virginmedia what a disgrace! Trying to get hold of someone for 5 weeks!!! They keep ignoring all my messages! Going to cancel direct debit
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Carole Paton (@CarolePaton) reported from Renfrew, Scotland@virginmedia still looking to speak to a human about the wifi blackspot in my home. Your App doesn’t work and pre recorded options are not relevant. Please advise or I cancel direct debit.
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David Lamont (@Lammie1903) reported from Kilmarnock, Scotland@virginmedia please sort out your broadband. Despite speed test showing great speeds of 200mbs download and 21 mbs upload I've been having connection issues for the past couple of weeks. Very difficult to watch Netflix etc due to buffering. Have reset router to no avail 😠
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Lisa Louise Geary (@Lisa_Louise89) reported from Clydebank, Scotland@virginmedia I have been trying for days to call 150 from my virgin home phone but can never get through I just get told all lines are busy and it hangs up. Is there a reason for this? Very strange that I don’t get the normal options.
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Ellie (@EllieTheHughes) reported from Renfrew, Scotland@virginmedia Hi, we have tickets to a Summer Jam gig tonight but can’t upload covid results to the NHS app, please help!
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Geo (@GHunter15) reported from Irvine, Scotland@virginmedia currently trying to work from home. Your site is down. I hang on the phone line and wait and wait and then get cut off…come on 🫤
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David (@DRoss215) reported from Paisley, Scotland@virginmedia Still waiting on Gareth to get in touch. @Ofcom can you please help? No service since the end of January 😡😡
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michael hutcheson (@mickhutcheson) reported from Bishopton, Scotland@mcneill_craig @virginmedia They don't make live chat easy to find for existing customers. If you are a new customer browsing packages it's there. But minute you log in to VM online the function vanishes into thin air
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David (@DRoss215) reported from Paisley, Scotland@virginmedia Unfortunately Gareth has been unresponsive I contacted him last Thursday nothing since then still no service 😡😡
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Leeann Corr (@LeeannCorr) reported from Clydebank, Scotland@virginmedia WiFi is shocking! £70 pm for phone and internet when WiFi constantly goes down! Worst service ever!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel Baker (@NigelBak3r) reported@virginmedia Why do you take so long to answer customer calls. I have an issue with my TV, can get absolutely no help on line, then spend ages attempting to contact on phone just to be put on hold. This is not good enough.
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Monica (@addingtonsquare) reported@virginmedia I can’t even log on to account. Keeps looping back and saying not recognised. More than tv issue then?
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ross paterson (@praetorian1369) reported@virginmedia TV is not working started pixelated, but after restarting box every channel saying not authorised, plus anytime i try contacting them on any of their numbers or on line chat telling me my account not found. Would be nice if you could update your main page letting people know what is happening and why your contact numbers wont work
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Kieron Franks🎸☘️🕉 (@kieronjfranks) reported@scottyb1875 @virginmedia That’s inevitable really, but there are alternatives so VM needs to stay competitive with a consistent service. If they can do that, then price really isn’t an issue after all broadband is a must have in this day and age.
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thefierychef (@thefierychef) reported@virginmedia Great how long is it going to take to fix ?
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Leeds💛For💙Life💛 (@Leedsforeversos) reported@swanseasucks @virginmedia Ours is the same hope virgin media making this issue right
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Marce The Moose (@Marcethemoose) reported@addingtonsquare @virginmedia Automated phone service couldn't hear my answers even though I was shouting them. I suspect a hack
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Philip McNeill (@philip_mcneill) reported41 minutes in customer service queue @virginmedia and still waiting. What’s happening?
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Dave (@bigdave22003388) reported@O2 customer service is an absolute joke nearly 3 hours on hold on the online chat for time to raise up to 122 minutes again gone downhill since joining @virginmedia
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kevin wye (@kevy1962) reported@5IMON_ @virginmedia Been like it all day they’re customer service is awful can never get a human to talk to