Virgin Media

Virgin Media Outage Report in Kilbirnie, North Ayrshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kilbirnie, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kilbirnie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kilbirnie, North Ayrshire, Scotland 05/04/2024 10:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Kilbirnie, North Ayrshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Johnstone, Kilmarnock, Paisley, Erskine and Kilwinning.

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City Problem Type Report Time
United KingdomJohnstone Internet
United KingdomKilmarnock Internet
United KingdomKilmarnock Internet
United KingdomKilmarnock Wi-fi
United KingdomKilmarnock TV
United KingdomKilmarnock TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kilbirnie, Scotland

Latest outage, problems and issue reports in Kilbirnie and nearby locations:

  • justdyln dyln 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@justdyln) reported from Paisley, Scotland

    My internet is actually garbage wtf @virginmedia

  • IGeorrgeI George (@IGeorrgeI) reported from West Kilbride, Scotland

    @virginmedia Still nothing... The status checker says 12pm August 5th and it's now nearly 1:30 and it's been 3 days with no internet. What's the big issue?

  • Alexsmith1966 Eck (@Alexsmith1966) reported from Kilmarnock, Scotland

    @virginmedia dreadful customer service, if your diverting customers to your website due to your inability to answer calls making sure it works might be an idea?

  • CarolePaton Carole Paton (@CarolePaton) reported from Renfrew, Scotland

    As of tomorrow I have 10 working days left. This is lovely except that I have about 6 weeks work left to do!! Ridiculously slow internet isn’t helping @virginmedia

  • IGeorrgeI George (@IGeorrgeI) reported from West Kilbride, Scotland

    @virginmedia internet's been down for 2 days in Dennistoun and the estimated fix time was an hour ago although it's still down. Any indication as to when it's due back up? Losing my mind here

  • StephenMulholl Stephen M (@StephenMulholl) reported from Paisley, Scotland

    @virginmedia - need some help and information re: moving house and the links on your site seem to be broken. Can you help? Phone lines seem to suggest calling is not the best idea right now...

  • keybo7 Kieran Reynold (@keybo7) reported from Clydebank, Scotland

    @virginmedia my box is not receiving signal. It has power but internet connection not working and ive no tv. Guy spent 30 mins on phone trying to fix it. Not good enough!

  • IGeorrgeI George (@IGeorrgeI) reported from West Kilbride, Scotland

    @virginmedia had no internet the past 2 days, Glasgow area 28. I see the service checker updates every 4 hours telling me it'll be fixed for a new time and it's been down for over 30. Any hope for a soon fix?

  • allymcnab1 Ally (@allymcnab1) reported from Clydebank, Scotland

    @virginmedia can you tell me why my ntlworld email is not working,, getting a lot of lies from call centre

  • TPASScotland TPAS Scotland (@TPASScotland) reported from Erskine, Scotland

    @georgelang @virginmedia Nothing unusual there then. Service is unreliable

  • stevenrankin Steven Rankin (@stevenrankin) reported from Inchinnan, Scotland

    Internet down AGAIN! Can't be over loaded with people at 1am in the morning! Virgin Media are an absolute scam. We pay a lot of money for fast internet and it's just consistently terrible.

  • scottyoung16 Scott Young (@scottyoung16) reported from Paisley, Scotland

    Currently trying to work from home and @SkyHelpTeam broadband has been down since the weekend. Called and they said there’s no known issues, yet the issue I have is I STILL can’t get connected. A switch to @virginmedia might be in order

  • allymcnab1 Ally (@allymcnab1) reported from Clydebank, Scotland

    @virginmedia I thought it had to be the email address that I’m having problems with

  • djtiggeh Tigg-Pupp (@djtiggeh) reported from Paisley, Scotland

    @virginmedia and yet again your broadband service has gone off. All fricking day. #refundme

  • Max_Fax DaveDickie (@Max_Fax) reported from Irvine, Scotland

    @virginmedia still not working but looks like it’s still taking money for a service it can’t provide.

  • Cheryl_x 𝕮𝖍𝖊𝖗𝖞𝖑 𝕸𝖈𝖐𝖊𝖓𝖟𝖎𝖊 (@Cheryl_x) reported from Clydebank, Scotland

    @virginmedia 30 minutes on hold and YOU HANG UP ON ME! What an absolute joke 😩

  • allymcnab1 Ally (@allymcnab1) reported from Clydebank, Scotland

    @virginmedia @ntlworld.com email not working, what’s happening

  • dirty_stu Stuart MacPherson (@dirty_stu) reported from Paisley, Scotland

    @virginmedia is there a problem with the internet in my area PA2, my internet connection has been cutting out all morning

  • cherry_slush Cheryl Taylor (@cherry_slush) reported from Kilmarnock, Scotland

    @virginmedia 6 wks I’ve been waiting for a call back to cancel my home phone package/review my tv package/deal with WiFi issues, your online service constantly displays error message and on,one chat is unresponsive! You have also failed to respond to a complaint I raised!

  • Websergeant Stephen (@Websergeant) reported from Kilbarchan, Scotland

    @virginmedia I’m having a real problem trying to swap a sim, the one you sent has been lost and the phone no longer receives calls or texts, I’m about mental trying to work this out online and on the automated phone system, can you help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • megaleodis ˜”*°• Megaleodis •°*”˜ (@megaleodis) reported

    @virginmedia I both understand and respect the reasons, but everything has a justified cost limit. Sadly I will have to cancel my sports package in April. I have been a customer since the Bell Cable days and I believe the limit has now been reached. Thank you.

  • Andy_Watt Andy Watt (@Andy_Watt) reported

    Not sure how much clearer I can make it @virginmedia! Explaining I want to cancel my package (in protest at how customers have been treated with the price increase) & your team are trying their best to obstruct the request. 1st call went silent when I refused to agree new deal!

  • kieran773 Celtic FC enjoyer 🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿🍀 (@kieran773) reported

    @virginmedia your all arseholes can’t run a good internet service pricks

  • BCx0_ Blake🇦🇱🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@BCx0_) reported

    @virginmedia Yes, multiple houses in my area haven’t had internet since Friday. Everyday we’ve been told someone is coming out to fix it. No one’s been out until today but it’s still yet to be fixed even though it said on the website it would be fixed by 10am, which was what it said yesterday

  • bamhutty hambutty (@bamhutty) reported

    @virginmedia It says that there are no issues despite disconnecting me from my teams meeting consistently every 5-10 minutes. It has been happening to my brother in law and boyfriend too who are also on virgin.

  • barfypants Chris Barfield (@barfypants) reported

    So, @virginmedia have had me on hold(whatsapp) since Sunday 12pm, issue/contract still not resolved. @ThreeUK dealt with my query/contracts yest in 30mins. Giving real consideration 2swapping broadband to three. Customer service is sooooo much better.

  • the_hinchy Hinchy (@the_hinchy) reported

    @virginmedia imagine you increasing your prices in May! Fix your shoddy connections, what do we actually pay for?

  • gcxb Dan⚔️ (@gcxb) reported

    @ByronLinney_ @KKtheBurger @virginmedia Mine goes down multiple times its tragic

  • KevMc86 Kev Mc (@KevMc86) reported

    @virginmedia No, ill just cancel thanks.

  • rogers_lar Laurence Rogers (@rogers_lar) reported

    @VirginMediaIE @virginmedia Hi Monica, I was curious as to why you send out customer surveys but do not pay any attention to them. I have completed 3 via email in the last 8 weeks. My broadband is very slow, certainly not what I’m paying for and am@looking at alternatives