Virgin Media

Virgin Media Outage Report in Kilbirnie, North Ayrshire, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kilbirnie, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kilbirnie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kilbirnie, North Ayrshire, Scotland 07/16/2025 21:00

July 16: Problems at Virgin Media

Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kilbirnie, North Ayrshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Paisley, Johnstone, Erskine, Kilmarnock, Bishopton, Renfrew, Stevenston and Irvine.

Loading map, please wait...
City Problem Type Report Time
United KingdomPaisley Phone
United KingdomJohnstone Internet
United KingdomJohnstone Wi-fi
United KingdomErskine E-mail
United KingdomJohnstone Internet
United KingdomKilmarnock Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kilbirnie, Scotland

Latest outage, problems and issue reports in Kilbirnie and nearby locations:

  • zandercurrie ZanderCurrie (@zandercurrie) reported from Paisley, Scotland

    @virginmedia Wifi not working at all also not letting me watch any live tv?

  • RossKilpatrick5 Ross Kilpatrick (@RossKilpatrick5) reported from Irvine, Scotland

    My @virginmedia internet is down, anyone else having issues?

  • scoobs1969 Lesley MacGregor (@scoobs1969) reported from Kilbirnie, Scotland

    @virginmedia We have no internet either, and now having to use data on my phone, what is the issue for this area KA25 7HG ?

  • DRoss215 David (@DRoss215) reported from Paisley, Scotland

    @virginmedia Still waiting on Gareth to get in touch. @Ofcom can you please help? No service since the end of January 😡😡

  • DRoss215 David (@DRoss215) reported from Paisley, Scotland

    @virginmedia I have been waiting since Thursday for a representative to get in touch why? @Ofcom service been disconnected for nearly two weeks. Impossible to speak with anyone from Virgin Media 😡😡😡

  • DRoss215 David (@DRoss215) reported from Paisley, Scotland

    @virginmedia Unfortunately Gareth has been unresponsive I contacted him last Thursday nothing since then still no service 😡😡

  • DRoss215 David (@DRoss215) reported from Paisley, Scotland

    @virginmedia Email sent hopefully I will get a speedy resolution. Another 40 minutes of my time wasted!!

  • DRoss215 David (@DRoss215) reported from Paisley, Scotland

    @virginmedia GT it would be easier if you could access a telephone and engage with a customer that needs assistance. I have now wasted another 20 mins of my time 😡😡 how do I get a resolution?

  • DRoss215 David (@DRoss215) reported from Paisley, Scotland

    @virginmedia I was promised a reconnected service by yesterday. Didn't happen no form requested 😡😡

  • DRoss215 David (@DRoss215) reported from Paisley, Scotland

    @virginmedia I have never experienced such shocking service on the telephone for 150 mins still not resolved. I have 2 properties in the one block I requested one of them to be disconnected! VM disconnected both the tenant is now screaming at me as she works from home 😡😡

  • wilsonfkp Wilson (@wilsonfkp) reported from Renfrew, Scotland

    Broadband is down, @virginmedia I guess this is affected by @ScottishPower blackout in PA4

  • NorthernSaint72 Paul Wilcox (@NorthernSaint72) reported from Barrhead, Scotland

    @virginmedia your broadband service is woeful. Every single day for months it goes off. Stuck in a contract that does not provide the service we pay for. All we are told there is an issue in our area. You won’t have any customers here soon.

  • scoobs1969 Lesley MacGregor (@scoobs1969) reported from Kilbirnie, Scotland

    @virginmedia Knowing about it doesn’t make it any better! The fibre service has been shocking recently

  • GHunter15 Geo (@GHunter15) reported from Irvine, Scotland

    @virginmedia currently trying to work from home. Your site is down. I hang on the phone line and wait and wait and then get cut off…come on 🫤

  • keybo7 Kieran Reynolds (@keybo7) reported from Clydebank, Scotland

    @virginmedia How did folk manage to buy these when site down?

  • Hollz2012 Holly McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Hollz2012) reported from Paisley, Scotland

    It seems I made a good call using the OVO priority link this morning and not one through virgin media. Joined a virtual queue of around 12,000 that took half hour and although would like to have been lower down at the gig, I can’t have many complaints. #peterkay

  • TheGodofPod TheGodofPod (Movie Daft) (@TheGodofPod) reported from Clydebank, Scotland

    @toptenpods @skytv I to have fell victim to this, but via Virgin Media, who it took fully 2 days to cancel with. Horrible experience for Mrs B.

  • HotspurHurly61 HotspurHurly61 🤍⚽💙 (Sean Hurl; Legacy Fan) (@HotspurHurly61) reported from Paisley, Scotland

    Dear @virginmedia are you having issues with internet connectivity in PA1 1xx area?

  • RossKilpatrick5 Ross Kilpatrick (@RossKilpatrick5) reported from Irvine, Scotland

    @virginmedia TV’s down and can’t get through to them on the phone, what a brilliant service!

  • teenteen1971 kirsteen.buchanan💙 (@teenteen1971) reported from Paisley, Scotland

    @virginmedia would it be possible to get help with my mums virgin media account please..... trying again to get this sorted.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ThomsonEdwint Ed Thomson (@ThomsonEdwint) reported

    @virginmedia why have you changed the way I access my account on trying to login into Virgin Media? You are asking for a second e mail address to access! I don’t have one . No other options.

  • CraigMansfield0 Craig Mansfield (@CraigMansfield0) reported

    @virginmedia no communication on outage in Dumbarton from virgin media directly. Outage since 12pm. What is going on

  • dishesrdone74 Chris Denton (@dishesrdone74) reported

    @virginmedia my skysports app is not working. It asks me to sign in then verify my email address then won't let me in? Help please.

  • aquarius16th Neil Walley💙🇺🇦 (@aquarius16th) reported

    @virginmedia having completed the recent security update, I am unable to login to skysports app via the virginmedia 'button' on my android tablet as the link is not working. Any ideas?

  • Lindalou0207 Linda Lou (@Lindalou0207) reported

    @virginmedia sort out your links on the new My Virgin Media and My 02, the verification email takes ages to come through and the passkey link doesn't work, an hour of my time wasted trying to verify my account.

  • Amanda20125308 Amanda Beesley (@Amanda20125308) reported

    Worst customer service ever from @O2 Raised a complaint, several weeks later they tried to contact me but I was driving so they closed the complaint!!!! And all of this is due to the incompetence of the staff at the Livingston branch 😡 @virginmedia

  • RobRollin2 Audere Est Facere (@RobRollin2) reported

    @Tramzadol @virginmedia @VodafoneUK Honest i think the constant time changes are pissing me more than the actual outage! Its crazy bad!. Have you done the compo thing online? Make sure you do mate.

  • RobRollin2 Audere Est Facere (@RobRollin2) reported

    @Tramzadol @virginmedia Honest its a joke. Never had a issue with @VodafoneUK , i need to beg forgiveness and go back ASAP!!!!.

  • Phil0266 Phil Halshaw (@Phil0266) reported

    @virginmedia Hi @virginmedia it is now over 2 days since I have been unable to login in to my virgin media account or access Sky Sports via the Sky Sports App or via internet. When will this be fixed and where is the communication explaining the fault.

  • tim_abell Tim Abell (@tim_abell) reported

    @virginmedia how ******** do you speak to a human at virgin media? The phone system is completely impenetrable. #CustomerDisservice