Virgin Media Outage Report in Kilbirnie, North Ayrshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Kilbirnie, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kilbirnie, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Kilbirnie, Scotland
The most recent Virgin Media outage reports came from the following cities: Galston, Kilwinning, Paisley, Kilmarnock, Clydebank, Irvine, Erskine, and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
 Galston
|
Internet | 4 days ago |
|
Kilwinning
|
TV | 7 days ago |
|
Kilwinning
|
Total Blackout | 7 days ago |
|
Galston
|
Internet | 8 days ago |
|
Paisley
|
TV | 8 days ago |
|
Kilmarnock
|
Internet | 15 days ago |
Community Discussion
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Virgin Media Issues Reports Near Kilbirnie, Scotland
Latest outage, problems and issue reports in Kilbirnie and nearby locations:
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Damien Speirs (@Damien1872) reported from Renfrew, Scotland@virginmedia Shows no faults and says everything is fine despite having to use 4g at the time to even run the test. There was an engineer out a couple of months back who done a factory reset but was only a temporary fix. Internet goes down several times a day whilst connected to hub.
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Graham Cook (@GrahamCookRSVPD) reported from Paisley, Scotland@vmbusiness how do you escalate a complaint in virgin?Neither my order manager nor customer reps can seem to arrange a simple number forward so my business phone lines connect. Neither can they get my broadband working 7 days after the original installation daye
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Ellie (@EllieTheHughes) reported from Renfrew, Scotland@virginmedia Hi, we have tickets to a Summer Jam gig tonight but can’t upload covid results to the NHS app, please help!
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RSVP Design (@RSVPDesign) reported from Paisley, Scotland@vmbusiness is there a broadband business outage in PA1 area?
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Graham Cook (@GrahamCookRSVPD) reported from Paisley, Scotland@vmbusiness None of my business lines have been working since Friday. No update despite having called customer service, emailed our complaint handler etc. How do we escalate this issue that’s harming our business?
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S.🐾 (@TurdiiBurdii) reported from Paisley, Scotland@thechubbynerd1 @virginmedia Yup. Think it's time to switch if this is how they treat people who have been with them since 2016.
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Pulse Breakfast Show (@pulse_breakfast) reported from Barrhead, ScotlandJust typical of @virginmedia they seem to be more down than up!
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Brian McLaren 🏴🇬🇧 (@brianmcluk) reported from Springside, Scotland@virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.
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Toxteth O'Grady (@allandm1284) reported from Clydebank, Scotland@virginmedia @AlanC_44 I had an issue. Reduced my package in april to £120, You are now charging £214 per month. Phoned up. "Sorry about that, someone will call back in 48hrs" That was 620 hours ago.
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RSVP Design (@RSVPDesign) reported from Paisley, Scotland@vmbusiness no broadband service today for those businesses with static IPs?
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Ellie (@EllieTheHughes) reported from Renfrew, Scotland@virginmedia @BarrasArtDesign @Carl_Cox We’ve got tickets for Glasgow but can’t log COVID results online so don’t think we’ll be allowed in 😩 Please help!
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MrDeeJay (@spinningthedisc) reported from Erskine, ScotlandTime to go to @ofcom regarding @virginmedia . Got a deal then they put a price increase in. This never happened before when agreeing a price for a contract term. I will escalate this.
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David Walker (@walker17car) reported from Linwood, Scotland@BeckyEverson @SkyUK @virginmedia Been with them for 20 odd years from the old NTL days and never had a problem, their customer service on the other hand...
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DroneXscape Media (@Dronexscape) reported from Kilbirnie, Scotland@virginmedia just off phone to one of your call handlers all my devices keep getting cut off from the wifi hub handler refusing to help unless I spend money for pods I've never had such bad customer service from a company
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Ellie (@EllieTheHughes) reported from Renfrew, Scotland@virginmedia The internet service is fine, we are having issues uploading COVID results to any NHS site/app, but to get into the gig we have to show that we have a negative test result on the app, can someone from Summer Jams contact me please?
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CBF72 5️⃣5️⃣ 🇬🇧🍾🇬🇧 (@1972CBF1972) reported from Irvine, Scotland@virginmedia is there an issue in ka11
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Gordon Bradford (@gbradford67) reported from Brookfield, Scotland@virginmedia Broadband once again running at 50% bandwidth, at most. Not funny with parents working from home plus 2 teenagers doing home learning. Should I now just pay half my bill for half the service?
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Damien Speirs (@Damien1872) reported from Renfrew, ScotlandBeen having issues with @virginmedia where the internet drops several times during the day. Only get told to do a reset/factory reset of the hub but the issue continues to persist. Not helpful when working from home.
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RSVP Design (@RSVPDesign) reported from Paisley, Scotland@virginmedia how do we get an order progressed? Order placed to move our business lines on 30th March - still not done. The new office is 10m away! Your customer service team continue to provide no explanations nor updates?
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Damien Speirs (@Damien1872) reported from Renfrew, ScotlandBeen having issues with @virginmedia where the internet drops several times during the day. 9nly get told to do a reset/factory reset of the hub but the issue continues to persist. Not helpful when working from home.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Glenn Robbie Roberts (@meansy73) reported@virginmedia Completely down. Solid green at the top flashing green at the bottom. Website say’s estimated back on line tonight at 2120.
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Rajiv Shah (@itsRajivShah) reported@virginmedia Exactly the same. Was refused an engineer because they couldn’t complete diagnostics… because the connection was down
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Antonia Jackson (@jackona80) reported@virginmedia I did that last time; not only did it not work, but I lost all my (useful) browsing history, (including my Wordle stats 😭). Is there no other fix?
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larry gomez (@lg3807) reported@virginmedia If your online complaint is not working, remove it or put a notice.
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Yvette (@Aliceshackles77) reported@virginmedia The service status tells me sorry we are having issues try again later. Yeah same problem mate
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Shannon Shiell (@ADSZumbaGlasgow) reported@virginmedia regretting leaving Sky already! Stone walls means connectivity issues. Promised an extender on subscription - none came . 3-5 wait so ring doorbell inoperable leaving me vulnerable to bully next door. 2nd extender request will take me past cooling off - v sneaky!
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ScooT Aka Scott (@MusicScott96) reported@virginmedia I need desperate help and I can’t get through on the phone . My Dog ate my remote and need a replacement can you guys help?
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imster (@immyp52) reported@virginmedia Yes he did am not happy about this poor customer service
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Glenn Robbie Roberts (@meansy73) reported@virginmedia That I will be sent a text with a link that tells me it’s not working.
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Kevin Haresign (@KevinHaresign) reported@virginmedia I took a new contract out which includes Netflix. I have tried calling to resolve this, WhatsApp and other means and am still being let down here two months in. I am very disappointed sadly.