Virgin Media Outage Report in Kilbirnie, North Ayrshire, Scotland
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kilbirnie, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kilbirnie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Kilbirnie, North Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Galston, Johnstone, Erskine, Irvine, Paisley, Kilmarnock and Largs.
| City | Problem Type | Report Time |
|---|---|---|
 Galston |
Internet | |
| Johnstone |
TV | |
| Erskine |
TV | |
| Irvine |
Wi-fi | |
| Irvine |
TV | |
| Erskine |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kilbirnie, Scotland
Latest outage, problems and issue reports in Kilbirnie and nearby locations:
-
michael hutcheson
(@mickhutcheson) reported
from
Bishopton, Scotland
@mcneill_craig @virginmedia They don't make live chat easy to find for existing customers. If you are a new customer browsing packages it's there. But minute you log in to VM online the function vanishes into thin air
-
RSVP Design
(@RSVPDesign) reported
from
Paisley, Scotland
@virginmedia how do we get an order progressed? Order placed to move our business lines on 30th March - still not done. The new office is 10m away! Your customer service team continue to provide no explanations nor updates?
-
Pulse Breakfast Show
(@pulse_breakfast) reported
from
Barrhead, Scotland
Just typical of @virginmedia they seem to be more down than up!
-
RSVP Design
(@RSVPDesign) reported
from
Paisley, Scotland
@vmbusiness is there a broadband business outage in PA1 area?
-
Brian McLaren 🏴🇬🇧
(@brianmcluk) reported
from
Springside, Scotland
@virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.
-
MrDeeJay
(@spinningthedisc) reported
from
Erskine, Scotland
Time to go to @ofcom regarding @virginmedia . Got a deal then they put a price increase in. This never happened before when agreeing a price for a contract term. I will escalate this.
-
S.🐾
(@TurdiiBurdii) reported
from
Paisley, Scotland
@thechubbynerd1 @virginmedia Yup. Think it's time to switch if this is how they treat people who have been with them since 2016.
-
Erin Stenson
(@erinnstenson) reported
from
Clydebank, Scotland
@virginmedia can u provide a number for me to contact that won’t give an auto response and hang up please
-
David Walker
(@walker17car) reported
from
Linwood, Scotland
@BeckyEverson @SkyUK @virginmedia Been with them for 20 odd years from the old NTL days and never had a problem, their customer service on the other hand...
-
DroneXscape Media
(@Dronexscape) reported
from
Kilbirnie, Scotland
@virginmedia just off phone to one of your call handlers all my devices keep getting cut off from the wifi hub handler refusing to help unless I spend money for pods I've never had such bad customer service from a company
-
Graham Cook
(@GrahamCookRSVPD) reported
from
Paisley, Scotland
@vmbusiness None of my business lines have been working since Friday. No update despite having called customer service, emailed our complaint handler etc. How do we escalate this issue that’s harming our business?
-
RSVP Design
(@RSVPDesign) reported
from
Paisley, Scotland
@vmbusiness no broadband service today for those businesses with static IPs?
-
CBF72 5️⃣5️⃣ 🇬🇧🍾🇬🇧
(@1972CBF1972) reported
from
Irvine, Scotland
@virginmedia is there an issue in ka11
-
Pauline Cameron
(@smiles333) reported
from
Erskine, Scotland
@virginmedia what a disgrace! Trying to get hold of someone for 5 weeks!!! They keep ignoring all my messages! Going to cancel direct debit
-
Gordon Bradford
(@gbradford67) reported
from
Brookfield, Scotland
@virginmedia Broadband once again running at 50% bandwidth, at most. Not funny with parents working from home plus 2 teenagers doing home learning. Should I now just pay half my bill for half the service?
-
Graham Cook
(@GrahamCookRSVPD) reported
from
Paisley, Scotland
@vmbusiness how do you escalate a complaint in virgin?Neither my order manager nor customer reps can seem to arrange a simple number forward so my business phone lines connect. Neither can they get my broadband working 7 days after the original installation daye
-
Darren of Mcilvaney
(@bawz) reported
from
Renfrew, Scotland
@taff_owst @Twitch @KCOMcare ah. load on the exchange (assuming you're on adsl?) or your isp throttling your downstream bandwidth then 🤔 I know virginmedia were/are doing this once you pass 1gb down, albeit there should still be sufficient headroom to watch streaming with no issues 🤔 bizarre!
-
Pauline Cameron
(@smiles333) reported
from
Erskine, Scotland
@MartinSLewis 🙏🙏 for all you do!! Any ideas on how to get hold of @virginmedia ? I’ve been trying for 5 weeks, to cancel. I’ve emailed, phoned, tweeted. Nada!! Should I just stop dd?
-
Toxteth O'Grady
(@allandm1284) reported
from
Clydebank, Scotland
@virginmedia @AlanC_44 I had an issue. Reduced my package in april to £120, You are now charging £214 per month. Phoned up. "Sorry about that, someone will call back in 48hrs" That was 620 hours ago.
-
Pauline Cameron
(@smiles333) reported
from
Erskine, Scotland
@virginmedia My bill has shot up and I want to cancel my contract!! I’ve been trying to do that for 5 weeks!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Andy Devereux
(@AndyDevereux84) reported
Wow…cancelling with @virginmedia is totally unprofessional nightmare! Now have THREE! People calling, texting and leaving voice mails…LEAVE ME ALONE!! Worst customer service EVER! Cretins! #poorcustomerservice
-
Peter Carr
(@petecarr14) reported
@virginmedia The 2.4GHz bit is working, but not the 5GHz one, so it's slow
-
ClaireM
(@ClaireM25621654) reported
@virginmedia how can I get my complaint taken seriously instead of having 3 complaint references which are then resolved but the reason given for the complaint is not correct. I’ve written a letter and had two online chats…..what do I do next to get a serious response?
-
J.🇯🇲
(@JH_747_) reported
Virgin media are actually a joke. Why is my Internet constantly not working.
-
Stephanie 🌸🇬🇧 XRP 🚀
(@stephy_stephy) reported
@virginmedia . 10 days broadband operating around 20% of the time. Can’t get through to customer support as queues are through the roof. Please could you get in touch with me.
-
Shobhit Narain
(@shobhit0411) reported
Really disappointed with the service being provided by Virgin Media business team reg a broadband installation at DE13EF. Even the top bosses of the company don't seem to be bothered about what is going on despite sending several emails. Going on since 08/06. Really appalling...
-
James Nunnerley
(@nunners42) reported
@virginmedia It's quite simple - when mine was cut off, so was my elderly neighbour. I've got an engineer coming out tomorrow, can he fix both, without her having to call in etc?
-
EmmaB97
(@B97Emma) reported
@virginmedia We sent a complaint via the portal and its been 28 days. There hasn't been a reply. Who do we get in touch with please?
-
michelle cunningham
(@shellc11) reported
from
St Helens, England
@virginmedia can you please confirm how long my tv will be down WA9 area, its been off for over 36 hours 😳
-
Hannah Edwards
(@HanEdwardsOT) reported
@virginmedia Yes, neighbours also getting frustrated with this problem