Virgin Media Outage Report in Kilbirnie, North Ayrshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kilbirnie, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kilbirnie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 25: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Kilbirnie, North Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Kilwinning, Johnstone, Erskine, Paisley, Renfrew, Irvine, Kilmarnock and Clydebank.
| City | Problem Type | Report Time |
|---|---|---|
 Kilwinning |
Internet | |
| Johnstone |
Wi-fi | |
| Erskine |
TV | |
| Paisley |
TV | |
| Renfrew |
Wi-fi | |
| Paisley |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kilbirnie, Scotland
Latest outage, problems and issue reports in Kilbirnie and nearby locations:
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Vonni 🏴
(@why_yvonne) reported
from
Paisley, Scotland
@virginmedia are the absolute worst. Broadband box has been doing an update for 2hrs. Phoned the help and the best they can do is offer me an engineer when I have to take time off work. £41 p/m for terrible internet speed and now the box isn’t working. Absolute joke.
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laim
(@LILPEEPACHU) reported
from
Paisley, Scotland
@virginmedia internet went down at 00:09, go to the hub admin page and it says Internet: Access Denied Nothing had changed, cables are fine - pls help I need internet for security stuff
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Sarah Coubrough 🤘🏽
(@xCOUBYx) reported
from
Barrhead, Scotland
Anyone else having issues with their premier sports with @virginmedia
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Stacey 🏴
(@staceyjaneadam) reported
from
Paisley, Scotland
@virginmedia We can’t call out now or receive calls with home phone; we have no dialling tone; issue with phone since Thursday; no local issues when ‘test’ is run which is obviously wrong.
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Lauren Colton
(@laurencoltonx) reported
from
Johnstone, Scotland
@virginmedia phoned to cancel but got told it was a 45 minute wait and to call back at quieter time which is Saturday as they don’t offer call backs - gave up when I was transferred to 5 different departments - is this a joke #stressed
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David
(@disvalentine) reported
from
Clydebank, Scotland
@thepenGW @virginmedia Yea mate me too been with them 15 years & be better leaving & coming back seriously considering @SkyUK especially as our wifi down AGAIN & they want an extra £25 a month from me for same package i currently have!!
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Karen Goldie
(@alakaza1975) reported
from
Clydebank, Scotland
Worst customer service I have ever experienced @virginmedia as a customer for 20 years I have never been treated so bad in all my life, would think twice if you are a customer of Virgin Media and switch to someone else 😡😡
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Lisa Louise Geary
(@Lisa_Louise89) reported
from
Clydebank, Scotland
@virginmedia yet again more shocking customer service from virgin media ! @richardbranson how you can be proud of your company I do not know. #bringthecallcentersbacktotheuk
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ian24
(@ianprice157) reported
from
Clydebank, Scotland
@virginmedia probably the worst company for customer service, after spending 1 hour 25 min on the phone to order 2 new v6 boxes -3days later only 1 arrives. Just off the phone again after another 20 min to hopefully get another box. Sort it out Virgin!!
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Lesley Nelson
(@only1barnowl) reported
from
Renfrew, Scotland
@virginmedia no service pa3 area of paisley and my mums house also in pa2 area of paisley
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Kerry 🍀🤫
(@wee_kezza) reported
from
Clydebank, Scotland
@virginmedia Both phones can’t get connected to WiFi no signal on the tv
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Soctty123
(@Soctty123) reported
from
Paisley, Scotland
@virginmedia No problem. It's very rare that I've had problems with my service, and sorted reasonably quickly.
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Soctty123
(@Soctty123) reported
from
Paisley, Scotland
@virginmedia As with many in West Central Scotland, my Internet is down. I have tried turning the router on and off shark, but to no avail. What's bothering me most is that Virgin Media are refusing to acknowledge what must be a huge outage. I'm in the PA2 area.
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Douglas Gold
(@Dougie_GCLltd) reported
from
Kilmarnock, Scotland
@virginmedia what's is happening with internet in KA3 postcode I run my business from home and need good internet this is shocking again, happening to often... I moved for better service but will be moving again to more reliable provider...#terriblevirginservice
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Holly McCormack 🏴🇪🇺
(@Hollz2012) reported
from
Paisley, Scotland
Tried to phone @virginmedia to cancel my services and their system was down. How convenient 🤔
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jackie fusion
(@FusionFabrics) reported
from
Paisley, Scotland
@virginmedia can you advise which channel BBC 2 Scotland is on. As 806 is English, 108 is BBC 4. Totally and utterly confused. Please help.
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🏴ALBA_Shxdy🇬🇧
(@Slim5hdy) reported
from
Irvine, Scotland
@virginmedia I’m having WiFi issues in the KA12 postcode in Scotland , all tests ran on your app say there is no issue , but when I do diagnostics through the router page online it says there are WiFi problems , none of our mobiles or laptops will do anything online
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Thomas Melrose
(@ThomasMelrose2) reported
from
Linwood, Scotland
@virginmedia No t.v or internet, V6 box gives error code C233 even though it says its connected to my wifi with a signal strength of 100%. Wifi light is solid green on the hub and stasis bar flashing green, any suggestions, tried rebooting both already
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karen king
(@georgesgirl78) reported
from
Clydebank, Scotland
@virginmedia can someone actually sort my daughter and son in laws services from you. Phone calls & texts haven’t got them anywhere and they are not paying for a service they are not getting to use. A formal complaint has already been placed as it’s beyond a joke now
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Paul Stewart
(@IAmPStew) reported
from
Barrhead, Scotland
Gonna answer your phones @virginmedia am wanting to cancel my account! Been on hold for over 40 mins!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Fiona Williams
(@FWilliams97) reported
@virginmedia Please help - I don’t understand! I can’t access my account and haven’t received a bill by email since October (but money has been taken from my account)
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NW3isme
(@nw3isme) reported
@virginmedia Yes I have. Wifi down again this morning after a few days of being fine. @virginmedia @richardbranson it’s unacceptable. Your service sucks. Meant to be having a family zoom now and for a 70th birthday and I’m unable to login.
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Ian Marsden
(@IanMarsdenGB) reported
@virginmedia Several months ago From what people say it’s the hub 3 that causes the problem
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Joseph Robertson
(@yusefayourself) reported
@virginmedia Absolutely appalling service the M100 service is most often sub dial up speeds
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1mat steiner
(@matsteiner) reported
@virginmedia #broadband is down in N14!
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Matt Williams
(@Mattuproar) reported
@virginmedia my mother in law is having Internet issues, she's disconnected and reconnected everything a few times... nothing seems to work.. are there any known issues in Exeter?
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Deepseahoop
(@deepseahoop) reported
Instead of having a space race pissing contest with Musk, why don't you invest in your current infrastructure so you can deliver the service you charge people for. No internet for 3 days and intermittent for 2 months @richardbranson @virginmedia #scumbag
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Christopher Bristow 🏴 😷
(@1CJBristow) reported
@virginmedia Your broadband service is terrible, constantly down and slow. I'm still waiting since September for your engineers to fix the issue... Your phone coverage in my area is terrible. Wouldn't recommend anyone get Virgin
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Sandra Meunier
(@sandra_actress) reported
@LadyBrienne1 @virginmedia Yep. Outrageous fees for little service I’m afraid 😭
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MH 🏴🏳️🌈🇪🇺
(@cymboi) reported
@virginmedia Why is it that people are saying buy a super hub? Shouldn’t you be providing the best super hub to be able to receive your services? I believe, that you should, as we are paying a fortune for cr@p service. I have a relative on the other side of the town having similar issues too.