Virgin Media Outage Report in Kilbirnie, North Ayrshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kilbirnie, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kilbirnie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Kilbirnie, North Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Irvine, Paisley, Renfrew, Johnstone, Erskine and Kilmarnock.
| City | Problem Type | Report Time |
|---|---|---|
 Irvine |
TV | |
| Paisley |
TV | |
| Renfrew |
Total Blackout | |
| Renfrew |
Total Blackout | |
| Johnstone |
Internet | |
| Irvine |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kilbirnie, Scotland
Latest outage, problems and issue reports in Kilbirnie and nearby locations:
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia Email sent hopefully I will get a speedy resolution. Another 40 minutes of my time wasted!!
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia I have never experienced such shocking service on the telephone for 150 mins still not resolved. I have 2 properties in the one block I requested one of them to be disconnected! VM disconnected both the tenant is now screaming at me as she works from home 😡😡
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia GT it would be easier if you could access a telephone and engage with a customer that needs assistance. I have now wasted another 20 mins of my time 😡😡 how do I get a resolution?
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Lesley MacGregor
(@scoobs1969) reported
from
Kilbirnie, Scotland
@virginmedia Knowing about it doesn’t make it any better! The fibre service has been shocking recently
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ZanderCurrie
(@zandercurrie) reported
from
Paisley, Scotland
@virginmedia Wifi not working at all also not letting me watch any live tv?
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Ross Kilpatrick
(@RossKilpatrick5) reported
from
Irvine, Scotland
My @virginmedia internet is down, anyone else having issues?
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Wilson
(@wilsonfkp) reported
from
Renfrew, Scotland
Broadband is down, @virginmedia I guess this is affected by @ScottishPower blackout in PA4
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HotspurHurly61 🤍⚽💙 (Sean Hurl; Legacy Fan)
(@HotspurHurly61) reported
from
Paisley, Scotland
Dear @virginmedia are you having issues with internet connectivity in PA1 1xx area?
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Lesley MacGregor
(@scoobs1969) reported
from
Kilbirnie, Scotland
@virginmedia We have no internet either, and now having to use data on my phone, what is the issue for this area KA25 7HG ?
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kirsteen.buchanan💙
(@teenteen1971) reported
from
Paisley, Scotland
@virginmedia would it be possible to get help with my mums virgin media account please..... trying again to get this sorted.
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Kieran Reynolds
(@keybo7) reported
from
Clydebank, Scotland
@virginmedia How did folk manage to buy these when site down?
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Holly McCormack 🏴
(@Hollz2012) reported
from
Paisley, Scotland
It seems I made a good call using the OVO priority link this morning and not one through virgin media. Joined a virtual queue of around 12,000 that took half hour and although would like to have been lower down at the gig, I can’t have many complaints. #peterkay
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TheGodofPod (Movie Daft)
(@TheGodofPod) reported
from
Clydebank, Scotland
@toptenpods @skytv I to have fell victim to this, but via Virgin Media, who it took fully 2 days to cancel with. Horrible experience for Mrs B.
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Geo
(@GHunter15) reported
from
Irvine, Scotland
@virginmedia currently trying to work from home. Your site is down. I hang on the phone line and wait and wait and then get cut off…come on 🫤
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia I was promised a reconnected service by yesterday. Didn't happen no form requested 😡😡
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia Unfortunately Gareth has been unresponsive I contacted him last Thursday nothing since then still no service 😡😡
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Paul Wilcox
(@NorthernSaint72) reported
from
Barrhead, Scotland
@virginmedia your broadband service is woeful. Every single day for months it goes off. Stuck in a contract that does not provide the service we pay for. All we are told there is an issue in our area. You won’t have any customers here soon.
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia Still waiting on Gareth to get in touch. @Ofcom can you please help? No service since the end of January 😡😡
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Ross Kilpatrick
(@RossKilpatrick5) reported
from
Irvine, Scotland
@virginmedia TV’s down and can’t get through to them on the phone, what a brilliant service!
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia I have been waiting since Thursday for a representative to get in touch why? @Ofcom service been disconnected for nearly two weeks. Impossible to speak with anyone from Virgin Media 😡😡😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ScousePower 19
(@scousepower_19) reported
Best internet providers?? NOT @virginmedia though, they're a joke. Had no tv for 3 months coz the box has been broke & the internet's like a slug. But they've continually charged me monthly, cant get through on the phone, when I do I get told someone will contact me, never do🤢
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ChristheRetweeter
(@HatedbyMorons) reported
Oh and an ETA on a fix of 03:15am is not acceptable @virginmedia
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Mugga Tea
(@mugga_tea) reported
@virginmedia Just looked through the messages, when I was on the phone the customer service said "I can do tomorrow." So we booked for 4-7pm. Then looking at text messages it says Monday. So we wasted a day because the phone operator got his days mixed up.
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Paul_Gamble
(@Euro6times) reported
@scousepower_19 @virginmedia I’ve had Plusnet for years. Customer service is first rate as well
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Claire Pearson
(@Missjadia) reported
Wish I'd never left @SkyUK fibre because everything about my @virginmedia is the worst service I've ever experienced
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Arabsteed
(@malsteed) reported
@virginmedia hi is there a problem with watching the football internationals sky sports on the red button, I’ve trying from early last week and it always says there are no events at this moment, but there is
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Matthew Perry
(@Matty2p) reported
@virginmedia I have a problem with the amplifier box and need to arrange a replacement, tried to speak to a customer service rep but just got put through some pathetic self test garbage, thought you were 24hr!?
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James Stephenson
(@Cloudstr1fe) reported
@virginmedia Its down yet again! Now this has been an issue in this street (NE28) for just over 2 weeks since the 2 day outage. Nothing shows on the status page (but it never really does as you are pretty useless when it comes to area issues). When will this all be fixed so that it works?
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ChristheRetweeter
(@HatedbyMorons) reported
@virginmedia can you make your internet work please, now been down for 30 mins and flashing green line. You had one job....
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vicky
(@vscobie17) reported
So @virginmedia can offer a new customer the same deal as I am currently on for £45 cheaper than what I am going to pay on a contract renewal deal! Been a customer for years! Contract cancelled it is then!