Virgin Media Outage Report in Kilbirnie, North Ayrshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kilbirnie, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kilbirnie and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Kilbirnie, North Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Paisley, Erskine, Irvine, Johnstone, Kilmarnock, Clydebank, Renfrew and Dundonald.
| City | Problem Type | Report Time |
|---|---|---|
 Paisley |
TV | |
| Erskine |
TV | |
| Erskine |
TV | |
| Irvine |
Internet | |
| Johnstone |
Internet | |
| Irvine |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kilbirnie, Scotland
Latest outage, problems and issue reports in Kilbirnie and nearby locations:
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laim
(@LILPEEPACHU) reported
from
Paisley, Scotland
@virginmedia internet went down at 00:09, go to the hub admin page and it says Internet: Access Denied Nothing had changed, cables are fine - pls help I need internet for security stuff
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Karen Goldie
(@alakaza1975) reported
from
Clydebank, Scotland
Worst customer service I have ever experienced @virginmedia as a customer for 20 years I have never been treated so bad in all my life, would think twice if you are a customer of Virgin Media and switch to someone else 😡😡
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ian24
(@ianprice157) reported
from
Clydebank, Scotland
@virginmedia probably the worst company for customer service, after spending 1 hour 25 min on the phone to order 2 new v6 boxes -3days later only 1 arrives. Just off the phone again after another 20 min to hopefully get another box. Sort it out Virgin!!
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Douglas Gold
(@Dougie_GCLltd) reported
from
Kilmarnock, Scotland
@virginmedia what's is happening with internet in KA3 postcode I run my business from home and need good internet this is shocking again, happening to often... I moved for better service but will be moving again to more reliable provider...#terriblevirginservice
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🏴ALBA_Shxdy🇬🇧
(@Slim5hdy) reported
from
Irvine, Scotland
@virginmedia I’m having WiFi issues in the KA12 postcode in Scotland , all tests ran on your app say there is no issue , but when I do diagnostics through the router page online it says there are WiFi problems , none of our mobiles or laptops will do anything online
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Lesley Nelson
(@only1barnowl) reported
from
Renfrew, Scotland
@virginmedia no service pa3 area of paisley and my mums house also in pa2 area of paisley
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Vonni 🏴
(@why_yvonne) reported
from
Paisley, Scotland
@virginmedia are the absolute worst. Broadband box has been doing an update for 2hrs. Phoned the help and the best they can do is offer me an engineer when I have to take time off work. £41 p/m for terrible internet speed and now the box isn’t working. Absolute joke.
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Holly McCormack 🏴🇪🇺
(@Hollz2012) reported
from
Paisley, Scotland
Tried to phone @virginmedia to cancel my services and their system was down. How convenient 🤔
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Thomas Melrose
(@ThomasMelrose2) reported
from
Linwood, Scotland
@virginmedia No t.v or internet, V6 box gives error code C233 even though it says its connected to my wifi with a signal strength of 100%. Wifi light is solid green on the hub and stasis bar flashing green, any suggestions, tried rebooting both already
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Stacey 🏴
(@staceyjaneadam) reported
from
Paisley, Scotland
@virginmedia We can’t call out now or receive calls with home phone; we have no dialling tone; issue with phone since Thursday; no local issues when ‘test’ is run which is obviously wrong.
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Kerry 🍀🤫
(@wee_kezza) reported
from
Clydebank, Scotland
@virginmedia Both phones can’t get connected to WiFi no signal on the tv
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Pat Cavanagh
(@MrHoopy7) reported
from
Renfrew, Scotland
@virginmedia not satisfied of the service I received when trying to collect item at a newsagent shop. N when speaken to owner he spat at me twice. Also refuse to say he had item when he did.Was going to call police for theft. Also name of shop has been changed.Pathetic service
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jackie fusion
(@FusionFabrics) reported
from
Paisley, Scotland
@virginmedia can you advise which channel BBC 2 Scotland is on. As 806 is English, 108 is BBC 4. Totally and utterly confused. Please help.
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Paul Stewart
(@IAmPStew) reported
from
Barrhead, Scotland
Gonna answer your phones @virginmedia am wanting to cancel my account! Been on hold for over 40 mins!
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Soctty123
(@Soctty123) reported
from
Paisley, Scotland
@virginmedia As with many in West Central Scotland, my Internet is down. I have tried turning the router on and off shark, but to no avail. What's bothering me most is that Virgin Media are refusing to acknowledge what must be a huge outage. I'm in the PA2 area.
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Sarah Coubrough 🤘🏽
(@xCOUBYx) reported
from
Barrhead, Scotland
Anyone else having issues with their premier sports with @virginmedia
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Soctty123
(@Soctty123) reported
from
Paisley, Scotland
@virginmedia No problem. It's very rare that I've had problems with my service, and sorted reasonably quickly.
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karen king
(@georgesgirl78) reported
from
Clydebank, Scotland
@virginmedia can someone actually sort my daughter and son in laws services from you. Phone calls & texts haven’t got them anywhere and they are not paying for a service they are not getting to use. A formal complaint has already been placed as it’s beyond a joke now
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Lauren Colton
(@laurencoltonx) reported
from
Johnstone, Scotland
@virginmedia phoned to cancel but got told it was a 45 minute wait and to call back at quieter time which is Saturday as they don’t offer call backs - gave up when I was transferred to 5 different departments - is this a joke #stressed
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Lisa Louise Geary
(@Lisa_Louise89) reported
from
Clydebank, Scotland
@virginmedia yet again more shocking customer service from virgin media ! @richardbranson how you can be proud of your company I do not know. #bringthecallcentersbacktotheuk
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stephen Mulligan
(@SMulligan95) reported
@virginmedia Extremely disappointing customer service ! I spent over a hour speaking to a colleague who didn’t seem concerned about resolving my concerns before being rudely Cold transferred to someone else before being hung up on!
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chris ramsay
(@chrisra83487755) reported
@virginmedia And it’s down again this is a bloody joke.
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🏴☠️💚🖤一つの愛 Mikel 🇩🇪🇳🇱🇬🇧🇪🇺
(@Mikel_1Love) reported
@virginmedia Finally managed to speak to an agent on the phone. I got 2 sentences in and she hung up on me. This after the auto service somehow transferred me to faults after making multiple billing selections and needing to then be passed around. This really isn't on.
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mark daly
(@dalymark72) reported
@Austinwrk @TodayFMNews Frank Greaney was on the last word talking about privacy issues about the Victim and The accused. Virgin media breached his privacy rights last night when revealing that he was on disability benefit
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Zara B
(@zaranosaur) reported
@virginmedia hi you have mistakenly got me down as someone else’s email address for their account and I’m getting all their private info, pls can I DM you the details so you can stop this? Thanks
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Laura Williams
(@MrsWilliams1981) reported
@virginmedia how do i get through on the phone to cancel? My prices are due to rise by circa £15 a month. I have been on hold forever
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S M
(@SM74972367) reported
@virginmedia absolutely shocking. No texts or mobile internet all day with 0 word from Virgin. To top it off, one week after being told prices will be going up by 10% on mobile bills. Any word when normal service will resume? Might have to move providers if this is the future.
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StirFried
(@StirFried14) reported
@virginmedia I’m a new customer who’s had an utterly miserable onboarding experience with your company. I want to speak to a manager from your complaints department immediately.
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Garry
(@akaGass) reported
@SophieAnneUK @virginmedia I’ve been waiting for them to roll it out down east shore but glad they haven’t! @ChompSAFC you had any bother?
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Better Brighton
(@BrightonBetter) reported
Hey @virginmedia been on hold to you to change services/cancel. Twice for 15 minutes and cut of twice. Current hold time is 27 minutes?