Virgin Media Outage Report in Renfrew, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Blantyre, Dumbarton, Uddingston, East Kilbride, Erskine, Johnstone and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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Steven Beattie
(@BETTYLAROO) reported
from
Linwood, Scotland
@virginmedia YouTube app on V6 box has had playback issues for months. Used to be black screen flashing up for a second at beginning of every video, today it's black screen throughout video and only audio. Not good 🙄
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james parrott
(@jamespa98970524) reported
from
Glasgow, Scotland
@virginmedia unable to get a contact number, internet has been down for 2 days. Online only offers technician for Wednesday 27th… both work from home !!! HELP
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Garry Stevenson
(@gazstevo) reported
from
Birkenshaw, Scotland
Seriously @virginmedia , after your phones not working for two days, you put me on hold for 45 minutes then hang up. Anyone would think you are purposely making it hard for customers who want to leave.
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Eileen McGovern
(@lene2104) reported
from
Glasgow, Scotland
@virginmedia can someone answer me why I have spent 48hours trying to help downgrade my cousin package with you and we just get passed around different departments? Today alone we have been transferred 8 times and so far call time all time 4 hours 35mins 😡😡
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Pauline Campbell
(@pollyc15) reported
from
Cambuslang, Scotland
@virginmedia you cancel my netflix subscription as well as other customers.i start WhatsApp message and 4 hours later you offer me a worse off package. Do you add VAT to the 13.99 you charge me
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🇺🇦Fck Putin C.S.C🇺🇦
(@JemimaFr) reported
from
Cambuslang, Scotland
@virginmedia any danger of my broadband working at some point today? Service is absolutely abhorrent
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AmandaM2282
(@AmandaM2282) reported
from
Alexandria, Scotland
@virginmedia Long story short I was told information that was not correct claimed my money back after being advised to do so the money then has been added back on to my next bill and after endless chats emails complaint forms promises of a call back I’m still waiting to get this resolved
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AmandaM2282
(@AmandaM2282) reported
from
Alexandria, Scotland
@virginmedia I was advised to apply for the indemnity off a supervisor no one said it would be added on at a later date and the whole reason it happened was because an advisor on the chat told me I would have no charges to pay in feb this is my problem too much Erin info and no one fixing it
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kirsteen.buchanan💙
(@teenteen1971) reported
from
Paisley, Scotland
@virginmedia would it be possible to get help with my mums virgin media account please..... trying again to get this sorted.
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Zandra Yeaman
(@zandrayeaman) reported
from
Glasgow, Scotland
@virginmedia App not giving any different info. Can you advise when the issue will be fixed? Do I receive a discount on my bill for the lack of service? 4 days now.
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
Should have been at Tynecastle today, Internet not stable by @virginmedia either, so you and @scotgov can just **** off please. Had all jags available and all because no-one checks who has, we can't go. Just a ******* joke really. 😒
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Eilidh Grant
(@alesbales) reported
from
Glasgow, Scotland
@reganj3 @virginmedia That's not good.. so rude.. hope you get somewhere with it all soon
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Paul Andrew martin
(@PMartin1888) reported
from
Glasgow, Scotland
@virginmedia the absolute worst service in the world, awful. Dont use them, very very difficult to deal with. Happy to let you at to account via the app, but if you need to reduce as we can't no longer afford it. It's a total nightmare, calls waiting. Difficult difficult
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𝙆𝙞𝙧𝙨𝙩𝙮 𝘾𝙝𝙖𝙡𝙢𝙚𝙧𝙨 🫧
(@kchalmers_x) reported
from
Kirkintilloch, Scotland
@virginmedia not had wifi since last night, bills paid so issue is on your end… what’s going on?
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Senga Cummings
(@Cummings4Senga) reported
from
Paisley, Scotland
@virginmedia Yes there s an issue been off since ten pm last night they’re hoping to have it fixed by 16:20 hours today 😞
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Nancy
(@Nancy91136432) reported
from
East Kilbride, Scotland
@virginmedia We had an engineer out on the 22nd of December to fix an ongoing issue with our broadband since upgrading. He has damaged our brand new amtico flooring.Please advise.
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Zandra Yeaman
(@zandrayeaman) reported
from
Glasgow, Scotland
@virginmedia No, it keeps saying check for updates but there is no update and issue with the broadband not changed. This is day 4.
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Jitendra Pathariya🇮🇳🏴
(@jpathariya) reported
from
Glasgow, Scotland
Can you please check and help to sort this out? It's really disappointing that wrong information was provided to me to take my consent for upgrade. If I knew the correct benefits, I would have explored other options. @virginmedia
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ChrisyCee90 🏴
(@ChrisyCee90) reported
from
Glasgow, Scotland
@BillbobGaming @virginmedia Nope. It's pissed me ******** off as I was really looking forward to it! I've been waiting 2 weeks to find out what was in this castle 😭
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Paul Andrew martin
(@PMartin1888) reported
from
Glasgow, Scotland
@virginmedia Had to many difficult moments, with customer service, plus the Internet drops out every day without fail. Im cancelling at first opportunity
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon McGaw
(@McgawSimon) reported
@virginmedia and @kthompsett ll I find it strange that if a complaint is made you do not call the person back with the outcome. I was forceful told today why would we call you back with the resolution to your complaint. He found it funny and confusing that i would expect thst.
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FI_Baz
(@BazFi) reported
@virginmedia I was just on hold for 57 minutes waiting for support with our terrible WiFi in the house and you hung up on me!!! Terrible service.
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Phan Dang
(@PhanDang_Fan) reported
@virginmedia You cannot charge your customers £50 a month for this horrible service. Extremely disappointing. My son has to resit his online exam because your wifi lost when he nearly finish the exam this Thu. 🤬🤬🤬 @BBCWatchdog
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Rob Morris
(@lemonfreshrob) reported
@virginmedia Well that was too good to be true. SW16 is off again. Not even a day of it staying connected. And the website is no help at all.
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VBLOKE-19
(@vbloke) reported
@virginmedia why can’t I turn off that damn error screen you’ve foisted on me without permission? Your “opt out” screen does NOTHING.
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FuzzyDuck
(@Duckyfuzz14) reported
@virginmedia how can I cancel my broadband order (placed today). I cannot get through on the phone, my call was ended by Virgin after being on hold for 45 minutes. Your live chat service has no response after 40mins. And your SMS service doesn't seem to work.
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Lee Harvey
(@HarveyDecor) reported
@virginmedia @DebbieWallice Is this something you can help with Debbie or possibly tell me who can if you're not interested? @wrexhamcbc
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Marion hynd
(@mhynd1) reported
@virginmedia 2 hours to speak to customer services then told I should phone at 7am if I don’t want to wait 2 hours to speak to someone. Worst customer service EVER !!!
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Simon McGaw
(@McgawSimon) reported
@virginmedia kthompsett and @virginmedia I find it strange that if a complaint is made you do not call the person back with the outcome. I was forceful told today why would we call you back with the resolution to your complaint. He that found it funny and confusing
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Gary Bedford
(@gbedford67) reported
@virginmedia I have been trying for weeks to speak to someone about renewing my contract. The service has been shocking! You can;t get through on 150 it just says lines are busy. The main number doesn’t end up in the right place and I have been cut off chat the last three days