Virgin Media

Virgin Media Outage Report in Renfrew, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Renfrew, Scotland 02/13/2026 12:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Renfrew, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Erskine, Blantyre, Dumbarton, Uddingston, East Kilbride, Johnstone and Paisley.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow E-mail

Community Discussion

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Virgin Media Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

  • EllieTheHughes Ellie (@EllieTheHughes) reported from Renfrew, Scotland

    @virginmedia The internet service is fine, we are having issues uploading COVID results to any NHS site/app, but to get into the gig we have to show that we have a negative test result on the app, can someone from Summer Jams contact me please?

  • hipsytips Hilary Glen 💉 (@hipsytips) reported from Milngavie, Scotland

    @virginmedia So. Tried that. After lots of verification it is now asking what my question is. Having spent many hours explaining the issues to various members of your fault dept you’ll understand I’m not keen to type it all in now 🤯🤬

  • TheDailyScrum Allan McPike (@TheDailyScrum) reported from Glasgow, Scotland

    Can watch Prime in ultra 4k hd via @virginmedia but apparently my mesh WiFi is rubbish so I need to watch my recordings in low resolution. Also couldn’t care less as apparently I only pay for live TV, recordings aren’t included. It’s 2021 not 1991 fix your 360 service.

  • EllieTheHughes Ellie (@EllieTheHughes) reported from Renfrew, Scotland

    @virginmedia Hi, we have tickets to a Summer Jam gig tonight but can’t upload covid results to the NHS app, please help!

  • pattyneta Patty O' 😷 (@pattyneta) reported from Glasgow, Scotland

    @virginmedia No, it’s an issue regarding the SIM card. I’ve just spent almost 2h in a chat with customer service, where not only any solution was provided, I also had to wait an average of 5 minutes for the agent’s reply to each of my questions. Very frustrating and terrible customer service.

  • edcrick Ed Crick (@edcrick) reported from Glasgow, Scotland

    Anyone else getting serious relentless intermittent issues with @virginmedia in @Glasgow_Live @GlasgowWEToday it's got to be #COP26 related but they aren't admitting it. I can't do my job

  • hipsytips Hilary Glen 💉 (@hipsytips) reported from Milngavie, Scotland

    @virginmedia Well let’s see how we get on? Based on all my previous interactions it will take a while with no resolution but I’m ever the optimist

  • TheDailyScrum Allan McPike (@TheDailyScrum) reported from Glasgow, Scotland

    @virginmedia Totally wrong show from iPlayer. E4 and a few other channels say that you cannot fast forward as the channel doesn’t support even if you watch live, pause and try and fast forward the ads. Pretty rubbish

  • TheDailyScrum Allan McPike (@TheDailyScrum) reported from Glasgow, Scotland

    @virginmedia I did, that was their reply. Waiting on a supervisor calling back. Telling your customers to switch to low resolution and low sound quality seems to be the answer.

  • N07WOD J No (@N07WOD) reported from Inchinnan, Scotland

    @virginmedia the worst company I know to deal with, information puts you on a loop and doesn’t provide what you need. Beyond rude agents. #raging

  • breslano Paul Breslin (@breslano) reported from Glasgow, Scotland

    @virginmedia bt sport 3 HD is a screen of pixels every 20 seconds? How do I fix this?

  • brooksybradshaw Claire ✌🏼🎾 (@brooksybradshaw) reported from Kirkintilloch, Scotland

    Nah as if my fricking internet has cut out again during this match, wtf @virginmedia two nights in a row.

  • EllieTheHughes Ellie (@EllieTheHughes) reported from Renfrew, Scotland

    @virginmedia @BarrasArtDesign @Carl_Cox We’ve got tickets for Glasgow but can’t log COVID results online so don’t think we’ll be allowed in 😩 Please help!

  • pattyneta Patty O' 😷 (@pattyneta) reported from Glasgow, Scotland

    Well done @virginmedia for leaving my husband, an NHS doctor, without a working phone while he is on call at the hospital for the next 48 hours. And NO solution via customer service. Terrible and very disappointing service!

  • HoweRhys Rhys Ronald Howe (@HoweRhys) reported from Glasgow, Scotland

    @virginmedia It has been down since 8.20am this morning - no devices can surf the internet. I’ve restarted the WiFi and this returned the same result. No lights showing on the hub apart from the usual yellowish main light. I’m unable to do my work due to this issue..

  • breslano Paul Breslin (@breslano) reported from Glasgow, Scotland

    @virginmedia bt sport 2 is a screen of pixels every 20 seconds? How do I fix this?

  • JG1872_ James 🇬🇧 (@JG1872_) reported from Glasgow, Scotland

    @virginmedia my wifi has been down since 7 what’s this all about?

  • hipsytips Hilary Glen 💉 (@hipsytips) reported from Milngavie, Scotland

    @virginmedia I have been advised many things including the obvious ‘turn it off then on again’, ‘we’ll reset your boxes from here’, ‘unplug the Ethernet cable to your hive’, ‘there’s an issue in your area being worked on’ etc etc ad infinitum….

  • edcrick Ed Crick (@edcrick) reported from Glasgow, Scotland

    @virginmedia there's definitely an issue in g12 Broadband off and on yet you're saying no issues on dl service status. Tried calling 150 keep being cut off. Been fault since 14/10 at 20:00

  • HoweRhys Rhys Ronald Howe (@HoweRhys) reported from Glasgow, Scotland

    Anyone else having issues with @virginmedia this morning? I have absolutely no access to the internet. Restarted the laptop and nothing.. Seen some say the service was down last night too.. possible down in the UK?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CarolineTroy Caroline Troy (@CarolineTroy) reported

    @lucieAbuchi @virginmedia Not AGAIN Lucie 😭🤬😡 @virginmedia are renowned in #Medway for having poor service. I hope you get it sorted quickly!

  • TroyBoy1990 Troy Cartwright (@TroyBoy1990) reported

    @davidleno @virginmedia @VirginMediaNews Oooo yes mate they have sent me wifi / wired boosters and it is NOT what i needed to fix my issue. Clearly JADE from Virgin media contact line didnt know what she was doing and just wanted me off the phone. #VirginMedia #awfulcustomerservice

  • Gemmaebaird Gemma Baird (@Gemmaebaird) reported

    @virginmedia Already made multiple complaints, they just get closed without a resolution ‘in error’ it achieved nothing and I’m still out of pocket

  • FadelSoliman Fadel Soliman (@FadelSoliman) reported

    Dear @virginmedia your colleague told me last night that there is noise on the cable and that by 3 PM today it will be solved the problem persists & it is affecting my work as i live stream every night on FB, Youtube &Instagram Since I got the router, I couldn’t use it for 1 hr

  • Anna_L_Morris15 Anna Morris (@Anna_L_Morris15) reported

    @virginmedia This afternoon, was advised there was nothing more they could do and refused any further help.

  • garethblackwood Gareth Blackwood (@garethblackwood) reported

    @virginmedia hi, just joined Virgin Mobile and ported my number. Everything seems to be ok but iMessage won’t activate. Tried allsorts to force it but no joy. Can you check if any problems your end?

  • 76rani R (@76rani) reported

    @virginmedia horrific customer service from your India Call Centre. First hung up on me then Jai the Manager claiming he can’t hear me even though I’m calling from a Virgin Mobile. Intermittent broadband for the past few days loss of landline today. I need to speak to someone UK

  • FadelSoliman Fadel Soliman (@FadelSoliman) reported

    @virginmedia your colleague told me last night that there is noise on the cable and that by 3 PM today it will be solved the problem persists until now I am a new customer and since the router was installed 5 days ago I haven't been able to use the service for 1 hr.

  • togEvita Evita (@togEvita) reported

    @virginmedia Who and how do I make a complaint to? I’d like to cancel this service that we haven’t even set up yet. But why is your team making it so difficult

  • Luqman48487250 Luqman (@Luqman48487250) reported

    @TalkTalk @StuartY19 The whole of Glasgow is like this, fix it fs I’m this close to switching to virgin media