Virgin Media Outage Report in Renfrew, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Renfrew come from postal codes PA4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Virgin Media
Virgin Media is having issues since 09:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Alexandria, Paisley, Uddingston, Dumbarton, Renfrew, Johnstone, East Kilbride and Erskine.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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Charles
(@cdoolan78) reported
from
Kirkintilloch, Scotland
@virginmedia My wi fi is down again getting nothing since I’ve been on this new contract nothing but hassle I’m going to new supplier won’t be touching virgin ever again !!!!!!
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Éraic Lyrios
(@EraicLyrios) reported
from
Glasgow, Scotland
@virginmedia you told me a router would be delivered on Saturday. Yodel says they couldn’t access the building, even though we were all in. You told me it would arrive today, yodel just rebooked it for tomorrow. I have been your customer for 3 days and I already want to l LEAVE
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Seonaidh McIntyre🕷️🏴🇪🇺
(@johnnie_mc) reported
from
Paisley, Scotland
@virginmedia Set up has failed of my new hub 3 router received today, I have checked all connections & tried to call but the call center is closed. Can you please help?
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Steebee
(@steebee35) reported
from
Glasgow, Scotland
@virginmedia Internet down in the g20 area of Glasgow, may be connected to damaged power cable that caused power cut at the same time as the outage #virginmediadown #virginmediasupport
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Andy 'Ginge' Ritchie
(@AndyRitchie12) reported
from
Glasgow, Scotland
@virginmedia good morning, we've had numerous phone calls over the past few days from a call centre claiming to be you guys.. Saying that there is an issue with our router and asking us to tell them what lights are on etc? Is this a scam as I feel uncomfortable giving that info.
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia No service for 2 days and been awaiting assistance on phone for over an hour. Do I wait forever or cancel my direct debit now?
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia Can’t watch them @virginmedia as service not working and you have left me hanging on phone for over 90 minutes.
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Seonaidh McIntyre🕷️🏴🇪🇺
(@johnnie_mc) reported
from
Paisley, Scotland
@virginmedia Technician not available till Tuesday, 7 days without broadband when working from home. Going to cancel.
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Alex Marr
(@alexmarr98) reported
from
Glasgow, Scotland
Anyone else having issues with Virgin Media at the minute?
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
Remember when @SkyUK and @virginmedia used to give a flying **** about their customers? I have both and I'm trying to give one up, but it may be both the way things are going!!!!
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia ...and after the 90 minutes you decide to hang up WHY????
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Naomi_G_Brown
(@naomi_G_brown) reported
from
Glasgow, Scotland
@virginmedia hi there just wondering what's up with the Broadband in the G3 area? It has been abysmal all week, today alone it has already gone down at least 5 times... Tried calling, gave up due to on hold fatigue 💤
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Nik Rattray 🏴🇪🇺⚗️⚖️🔬🧬👨🏻🔬
(@NikRattray) reported
from
Glasgow, Scotland
@virginmedia been receiving some pretty unhelpful advice from your help desk team with no real resolution. Didnt get a manager's call back and have been treated pretty rubbish. Any chance you can help me?
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Ellenor
(@supaellie1) reported
from
Glasgow, Scotland
@virginmedia this has got to be THE WORST service in the whole world. Been a virgin customer for years and years then when you bill goes up and you phone you get a good deal... promised a deal. Sitting all day waiting for instalment to phone to be told it was rejected!
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Max/Magnus Joss
(@magnusjoss) reported
from
Glasgow, Scotland
@virginmedia It's not an area issue; you prematurely closed my account on the wrong date as I'm moving house and the team members handling the cancellation put the wrong date in. I phoned customer service yesterday morning and was able to be reconnected, it's fixed now.
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Really pissed off with you today, my contract ends on the 22nd of December and whilst I've never had TV with you, you refused to give me the deal. Well done, YOU LOST, I AM LEAVING YOU NOW FOR GOOD.
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maverick
(@maverickMMI) reported
from
Glasgow, Scotland
@virginmedia customer service is embarrassingly bad. Miss sold then hung up on after being on hold for 75 minutes Sign up with this company at your peril
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia Still having issues Too mentally exhausted and disgusted to waste more time on another pointless phone call. Sought advice elsewhere and diagnosed a new set top box required. A reputable company unlike you would have delivered this and compensated me. You just don’t care do you?
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maverick
(@maverickMMI) reported
from
Glasgow, Scotland
@virginmedia Yeah, spoke to them briefly. Waited 75 MINUTES. Your rep admitted the fault. Said he was outing me on ‘silent hold’ for 2 minutes then 20 MINUTES later the line went dead. Absolute joke. Shambles of a customer service. Apparently that is quite common.
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Max/Magnus Joss
(@magnusjoss) reported
from
Glasgow, Scotland
No Internet in my flat for the next few days since virgin media is ~incompetent~ so could somebody, like, pop a red or blue smoke signal somewhere if one of the candidates reaches 270?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Property Pilot
(@tonks1984) reported
@virginmedia Hi no issues with the service on there. Still drops off after 10-15 minutes.
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Sarah Lou 🥀🏳️🌈⚖️🧐🦉💛💙🎼
(@tickadiboo74) reported
@virginmedia Compensation is not my issue. Being mocked and dealing with rudeness from someone who should be professional is. I will be lodging a formal written complaint. I’m done with virgin. Monopoly or no, I’d rather go without
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denzilknox
(@bigdee64) reported
@virginmedia It has nothing to do with black spots the whole internet has been down since yesterday nothing
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Ian
(@Bullock1Ian) reported
@virginmedia I had to hang up, the accumulative time now is 7-8 hours on the phone and still no further forward. It simply is not good enough, and no one takes responsibility at all to try and get resolution!!!
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Lawrence Hooker
(@goonerlgh) reported
@virginmedia Oh, and of course Virgin throttle bandwidth due to high demand straining the network. Which is a real issue, I understand. But it's not giving me the service I pay for is it?
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Lawrence Hooker
(@goonerlgh) reported
@virginmedia We have issues EVERY day. I gave up trying to get the live streaming event (that I'd paid £11 for) to work on either of two TVs. We've had a replacement Superhub already. It has the same issues. They're just unreliable kit.
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David Crystal
(@EyeDispenseHD) reported
Update text from Virgin Media. Internet EH4 7AZ not expected to be fixed until 19.00. That’s 23 hours without service. This is not acceptable.
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Ian
(@Bullock1Ian) reported
@virginmedia Completed installation after moving house, ordered on 26.11.20, moved in on 11.12.20 with virgin engineer attending and ordered Repull’ as no signal - ordered for 16.01.20 and then rescheduled for 18.01.20! On numerous occasions this has been promised earlier #keyworker #nhs
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DAS
(@Bluehod10) reported
@virginmedia Unfortunately that system does not work. It says the service is fine but yet when I spoke to a customer relations person after I had emailed the chief exec they said there actually is a problem.
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Richard Little
(@MightyClee) reported
What a terrible service @virginmedia How many queues do I have to join to get my issue resolved & repeat. Just pick up the phone, that would be impressive!