Virgin Media

Virgin Media Outage Report in Renfrew, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Renfrew, Scotland 03/01/2026 17:40

March 01: Problems at Virgin Media

Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Renfrew, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, East Kilbride, Alexandria, Erskine, Johnstone, Blantyre, Dumbarton, Uddingston and Paisley.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow TV
United KingdomEast Kilbride E-mail
United KingdomGlasgow Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

  • p0rkpiehat Chris A (@p0rkpiehat) reported from Glasgow, Scotland

    PSA: it takes @virginmedia 4 months to change your bill after agreeing to reduce it due to bad customer service at which point they put it up. Save yourself some hassle and shout into a well once a month instead, it’ll cost you less.

  • mogwaiboy16 Tyronelad (@mogwaiboy16) reported from Alexandria, Scotland

    @virginmedia Wow , Virgin, just off the phone on 789, I’m astounded at what I was told , she said even if I’m connected to WiFi I still use my mobile monthly data, Jesus wept, I don’t know what to say about that , who can I speak too , I need help urgently.

  • Hollz2012 Holly McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@Hollz2012) reported from Paisley, Scotland

    @marky1877 @virginmedia I’ve never had any issues tbf Just was the increasing prices and trouble I’ve had since.

  • mogwaiboy16 Tyronelad (@mogwaiboy16) reported from Alexandria, Scotland

    @virginmedia my wife appears to be burning through her mobile data at an incredible rate, looking at her recent bill,huge amounts of data in the early hours of the morning despite being connected to WiFi. 6gb of data in less than a week, clearly that can’t be right. Help'

  • p0rkpiehat Chris A (@p0rkpiehat) reported from Glasgow, Scotland

    @virginmedia After my repeated calls and issues I won’t believe it unless I see it. I haven’t directly spoken to a manager but last time it was apparently approved by a manager and out through while I was on the line. I won’t make anymore calls about this as it’s pointless. I’ll DM my details

  • pamelawhite1981 Pamela White (@pamelawhite1981) reported from Paisley, Scotland

    @addiej27 @virginmedia Nope they said it would be 24-48 hours. Longer than it took to cancel my account

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia Not surprisingly told that I couldn't be transferred to a manager then told they'd transfer me to collections, incompetence of the highest order, shameful customer service, another hour and a half wasted! 😡

  • p0rkpiehat Chris A (@p0rkpiehat) reported from Glasgow, Scotland

    @virginmedia Putting a complaint in to Ofcom as well as this has gone long past being a disgrace.

  • jambala Minceybhoy (@jambala) reported from Glasgow, Scotland

    @virginmedia I'm sorry but with all the abuse I've got I've took to the bottle and drink myself dizzy I feel like I failed my family as the internet was down !!

  • J0EWATS0N7 Ojo Scared O-Bolingoli (@J0EWATS0N7) reported from Barrhead, Scotland

    @wongster77 @virginmedia Same problem! Again!

  • jimmyp314 Jimmy Prentice (@jimmyp314) reported from Glasgow, Scotland

    Missus been on fone for over half an hour to cancel our @virginmedia subscription but person couldnt help n pit us thru to someone else so been on hold for another 15 mins... hey @richardbranson aint ur pockets fat enough... disgraceful 😡😡😡

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia Just been on web chat for 45 mins then phone call for 25 mins to someone who doesn't understand or doesn't want to understand, waiting on hold again, disgraceful customer service.

  • Hollz2012 Holly McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@Hollz2012) reported from Paisley, Scotland

    Sigh. Tried to cancel @virginmedia start of August. Accepted deal. Didn’t go through. Called again last week and guy changed price but had actually changed my package. Thought sorted today but no my channels have been moved on to a basic package and BB reduced 🤬

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia Unfortunately you've had your chance, this has been the issue since February this year and you either don't have the staff equipped to resolve or plainly just don't want to resolve.

  • p0rkpiehat Chris A (@p0rkpiehat) reported from Glasgow, Scotland

    @virginmedia I’ve replied to the last email I’d received from the complaints dept where they claimed to have resolved the issue. Won’t be calling again as there’s no point when nothing ever gets resolved and my issue is well documented.

  • p0rkpiehat Chris A (@p0rkpiehat) reported from Glasgow, Scotland

    @virginmedia I’ve wasted enough time phoning and nothing is ever done in response despite agreements being made so the only other call I’ll make is to cancel my contract.

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia I will be lodging a complaint followed by cancelling my contract.

  • Caseyghirl Victoria McKinley (@Caseyghirl) reported from Dumbarton, Scotland

    @virginmedia have to have the worst customer service ever! Over 75 mins on the phone and still no replacement for out faulty box 😡

  • jamboross Ross MacLean (@jamboross) reported from East Kilbride, Scotland

    @virginmedia If I dont get a resolution to my expectations you have lost a customer.

  • Hollz2012 Holly McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@Hollz2012) reported from Paisley, Scotland

    @virginmedia The issue is I have had to make several calls despite severe phone anxiety. I am waiting on confirmation my package has been fixed by email, that better come today.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • leanne7585 Leanne (@leanne7585) reported

    @virginmedia wifi down again 😢 any idea of when it will be fixed? Thanks

  • alexdalton alex dalton (@alexdalton) reported

    @AliNewdawn @virginmedia I also have problems in Wandsworth and neighbours do too. Please can you sort this it is happening way way too often and is hugely stressful when trying to work from home.

  • JenfJC JenJC 💙 🇪🇺 (@JenfJC) reported

    @virginmedia there is no service in B17 8 and I am unable to report this online, as your website won't acknowledge that there is a problem.

  • alexdalton alex dalton (@alexdalton) reported

    @virginmedia please could you let me know how long broadband problems in Wandsworth will persist? I’m really worrying as am ment to be leading a big Zoom event. Have 30 mins to get online.

  • leeknight1981 Emrys Merlin Myrddin (@leeknight1981) reported

    @OpenreachHelp I have and they said it’s an OpenReach outage fix 1800-03.06.21 which is a joke. I left virgin media due to downtime I assumed I wouldn’t get it with 900/110 FTTP

  • austejausteja austėja (@austejausteja) reported

    a big fat **** YOU to bt broadband who have silently removed their student deals without any estimation of when they are to return, leaving me with no 12 month options as virgin media somehow can't service my flat but can service the flat below 4Head

  • Lotte_eh Lotte e-hobbins (@Lotte_eh) reported

    @virginmedia @O2 Trying for days to get someone to assist with our business account, no one has come back to me. One of your routers is down and before that the wifi keeps crashing. Desperately need to get everyone back online but I just need someone to answer me

  • Suzanne28527142 Suzanne Craig (@Suzanne28527142) reported

    @virginmedia been on hold since 11am to order a new Sim card. I keep being told wait time is up to 45mins but in reality it's now almost 3 hrs. Not the best customer service

  • 39_stephs Stéphanie Bosset (@39_stephs) reported

    @dean_deanhough @O2 @virginmedia Yeah I'm afraid it'll probably get worse - I've never paid so much for broadband (no other services in there, not even a landline).

  • rosiedoes Rosie (@rosiedoes) reported

    @ST3V3SO @O2 @virginmedia So have we, that's why we're disgusted that they're getting into bed with one of the worst service providers available.