Virgin Media Outage Report in Renfrew, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Uddingston, Glasgow, East Kilbride, Dumbarton, Erskine, Johnstone and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Uddingston |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
@KE22LLY @virginmedia Not good Kelly, there are a lot of issues & they are inundated! Just need it sorted, the service was great during the last lockdown & pretty poor now 😢
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Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@Maca34938981 @virginmedia Mine has been fine all day, it’s broke into area codes not postcodes, your area must be down, I’m ok in penilee
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Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
@virginmedia Thank you so much for answering, however, the community forum is not what is required, your engineer couldn’t find the DP which often gets flooded therefore water ingress impacts our service, I really need this resolved by a person. I am a loyal customer (20 years +) Thank u 🙏
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Peter Wilkes
(@petewilkes046) reported
from
Paisley, Scotland
@virginmedia very disappointing customer service, expected a call hours ago to reset a mobile PUK and get my 11yo son his mobile freedom, paying for a SIM I can’t use. Thanks Virgin - maybe I should’ve stayed with my previous network 😡
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Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia I’m through to someone now. But we’re definitely cancelling. The service on this matter has been severely lacking since set up in September and to be frank we can get him a better package with Sky.
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Cakes By Kinane
(@CakesByKinane) reported
from
Glasgow, Scotland
@virginmedia No, no known issues!
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Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia He has been cut off because of an outstanding payment which he does not owe and should have been removed. I’ve had to phone so many times and it hasn’t been fixed. I was told there would be no more issues now he’s been cut off!!!
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Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia Yes there was a refund put through on Monday to clear it as it was your error charging him for full price when he had a deal! It shouldn’t take 4 days to push a button. I’m going to make another complaint. The upset your company has caused it ridiculous.
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Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@Maca34938981 @virginmedia Definitely, when mine is down my catch-up on my tv box and everything is down, is crazy how much we rely on broadband now, no Netflix nothing
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Gareth King
(@evilgareth) reported
from
Glasgow, Scotland
@virginmedia That's the issue. The status bit on the site doesn't get updates...
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Lesley Byrne
(@lesleyjb4) reported
from
Kirkintilloch, Scotland
@virginmedia I have been trying to contact your customer services for 2 days now to cancel my contract. Could you advise the best way to do this as I don’t have hours on end to spare on hold to then be cut off. Thanks.
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Rory O'Connor
(@suicideresearch) reported
from
Milngavie, Scotland
@virginmedia I have been trying for a week to speak to a person on your helpline. Every time you keep referring me to the website and then cut me off. Restart, check cables doesn’t fix fault. My TiVo is not working, how can I speak to a person?
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
@virginmedia Not sure. Spoke to an advisor but have very little faith that the issue is resolved. No confirmation in regards to the compliant and no apology offered. Asked to speak to a manager and was told this wasn’t possible.
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Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
Online teaching was great during the 1st lockdown as I had robust WiFi, now I am having WiFi issues with @virginmedia, an engineer was out 2 weeks ago & just reset the router, this improved momentarily, back to square 1, please send help #virginmedia your CC not taking calls 📞
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RoìsaìnMcAteer
(@RoisainMcAteer) reported
from
Glasgow, Scotland
@virginmedia Been a customer since NTL days.. it’s ridiculous
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Marc Crothall
(@MCrothall) reported
from
Milngavie, Scotland
@virginmedia Not a 100% as signal dropped out a few times during the day mid meeting /lesson- better today & hopefully it will hold up in days weeks ahead as it looks like we are in for a longer haul with #homeschooling #workingfromhome
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Cakes By Kinane
(@CakesByKinane) reported
from
Glasgow, Scotland
@virginmedia Signal keeps dropping and poor range.
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Gillian Cruden Kelly
(@gilkes1975) reported
from
Bishopbriggs, Scotland
@virginmedia can you help me I am constantly getting an error message ‘ops something went wrong’ when trying to view recorded programmes?
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
@virginmedia Great help. After 3 days of texting with people for help I’ve been told to phone up to resolve. Your departments are a mess & the times I have to wait for YOU to fix YOUR mistakes are a joke.
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Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
@CarmensStory @virginmedia I’m not sure Virgin are coping at the moment as the call centre asks you to call back later, that tells me the call volumes are massive, so I might not be the only one having this issue. The kids also need it for Uni & School 😢
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sebastian Clementine
(@Sebastian1clem) reported
@virginmedia @Virgin JUST HAD THE WORST CUSTOMER REP ON THE PHONE. RUDE AND NOT HELPFUL, MY BILL HAS GONE UP A RIDICULOUS AMOUNT, NO LETTERS OR EMAILS RECEIVED AND I WILL NEVER USE VIRGIN AGAIN. NO CUSTOMER HELP AT ALL
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Susan Gallacher
(@wongster77) reported
@virginmedia Thank you I am extremely unhappy with your service and I'm wondering why it's taken so long toneven hear about this it's much too late in coming
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Marcus Comfort
(@MJCGooner) reported
@virginmedia @VirginMoney Txt response says call 150!! You never answer and we are still paying full money for part service. Tell me how you can help and we get money back for only being able to watch some channels? @virginmedia
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Ali
(@manlikealzz) reported
The level of service from @VirginMedia is absolutely ridiculous. Their customer service team lack understanding, empathy and competence. After waiting 2 and a half weeks for an engineer to come out, he has failed to show. A agent then cancelled my account
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Dad Of 3 But 1st For Me
(@dadof3but1st4me) reported
@virginmedia No but I'm having issues with my WiFi and booster. I have poor connection in certain areas of the house and the kids trying to home school.
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Stacey Mcintyre (Sam McIntyre)
(@19stacey83) reported
@virginmedia Another day of intermittent connection. This really is terrible service
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Dan
(@TheDanielPage) reported
@virginmedia pls fix your internet , Worst WiFi I've ever had
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Adventurous Chap
(@AdventurousChap) reported
@callummarkie @virginmedia @virginmedia seen your twitter mentions and your customer service is a joke. Get your act together, you shame of a company
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Adam Briffa
(@AdamBriffaAudio) reported
@virginmedia been trying to cancel my contract for weeks now but every time I call it’s engaged or I wait for two hours to have the phone disconnected. Is there another way to cancel please?? Because this has now affected my notice period.
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Benjamin Clarkson
(@Benjiffy) reported
@virginmedia Because I can only get a better deal or cancel with the cancellation department. If I can get there, that is.