Virgin Media Outage Report in Renfrew, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 24: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Clydebank, Alexandria, East Kilbride, Erskine, Johnstone, Blantyre, Dumbarton and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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ryan
(@ryang23_) reported
from
Glasgow, Scotland
@virginmedia any updates on the internet being down g51
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
@virginmedia Great help. After 3 days of texting with people for help I’ve been told to phone up to resolve. Your departments are a mess & the times I have to wait for YOU to fix YOUR mistakes are a joke.
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david belcher
(@soulboydaveybee) reported
from
Glasgow, Scotland
@virginmedia Slow. Erratic. Unreliable. And I don’t currently have the time to waste on phone calls which end with me being abruptly disconnected
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Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@Maca34938981 @virginmedia Definitely, when mine is down my catch-up on my tv box and everything is down, is crazy how much we rely on broadband now, no Netflix nothing
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Jonathan Abourbih
(@jonzo1) reported
from
Glasgow, Scotland
@virginmedia my internet has stopped working a few minutes ago. Any network issues in South Glasgow?
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Cakes By Kinane
(@CakesByKinane) reported
from
Glasgow, Scotland
@virginmedia hi I’ve been trying to get in touch now for a few days about a new hub as mine is 5.5 years old and my wifi is so poor because of it. Can someone get back to me please? Thanks!
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Gareth King
(@evilgareth) reported
from
Glasgow, Scotland
@virginmedia The fix time has twice slipped.. it's "not ideal" that we are trying to work offline as a teacher & Citizens Advice Bureau manager (in addition to offline homeschooling now too) #virginmediadown #homeschooling
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
Complaint raised with @virginmedia on the 17th of December when my bill was produced (for more than double what it should be) and still haven’t heard anything yet they managed to take the incorrect payment. Shocking service.
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ians
(@ianster78) reported
from
Glasgow, Scotland
@virginmedia So I have to pay for a service that yous can’t provide and then if I leave for this reason I have to pay for that aswell
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ryan
(@ryang23_) reported
from
Glasgow, Scotland
@virginmedia why’s the Internet down?
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Gillian Cruden Kelly
(@gilkes1975) reported
from
Bishopbriggs, Scotland
@virginmedia can you help me I am constantly getting an error message ‘ops something went wrong’ when trying to view recorded programmes?
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Gareth King
(@evilgareth) reported
from
Glasgow, Scotland
Hey @virginmedia any clues when our broadband will be back? Slipped fix time twice & the other services (phone, TV) work... Unlike myself, partner & kids who can't as we've been offline all day now
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ians
(@ianster78) reported
from
Glasgow, Scotland
@virginmedia The lack of professionalism from your customer service team and also I’m looking to leave because yous can’t provide me with the service I am paying for but I need to pay to leave.
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Ped
(@ped1969) reported
from
Bishopton, Scotland
@virginmedia no wifi for nearly 4hrs... tried to call but gave up after being on hold for 40 minutes... help.
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Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@Maca34938981 @virginmedia Mine has been fine all day, it’s broke into area codes not postcodes, your area must be down, I’m ok in penilee
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Gareth King
(@evilgareth) reported
from
Glasgow, Scotland
@virginmedia That's the issue. The status bit on the site doesn't get updates...
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Douglas lindsay
(@Doug1tux1) reported
from
Glasgow, Scotland
@virginmedia you should tell your Indian call handlers who are cold calling old customers not to shout at them for not being with virgin media, it’s just rude.
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Martin Mullen
(@Mullen3219) reported
from
Glasgow, Scotland
@virginmedia hi so I tried to cancel my contract as its ridiculously priced and when got through to your team they wouldn't put it through and told me to phone tomorrow what's this about I am just want to leave its too expensive
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Marc Crothall
(@MCrothall) reported
from
Milngavie, Scotland
@virginmedia Not a 100% as signal dropped out a few times during the day mid meeting /lesson- better today & hopefully it will hold up in days weeks ahead as it looks like we are in for a longer haul with #homeschooling #workingfromhome
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Innes ☺️🌷
(@InnesRoss2) reported
from
Glasgow, Scotland
@virginmedia Our internet has been down all day and I’ve tried everything to fix it. Please help!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gizmo Gamez
(@gamez_gizmo) reported
@virginmedia I’ve just ran the online test and been told there’s no issues but I still can’t get connected from my bedrooms or toilets so obviously there is an issue. Oh and I’ve also just been kicked from the live that too by the idiot person I was talking too! This happens all the time!
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Sean C Duke
(@ScienceSpinning) reported
@virginmedia Just waited half 1/2 hour on your "customer service" 1908 line. Line goes dead as I'm explaining my issue that doesn't fit one of your boxes. No-one rings back. It's like you are using technology WhatsApp etc.. to hide from your customers. Any chance you could help?
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Martin (stay at) Homent 🦊
(@RedFoxBandit) reported
Hey @virginmedia any reason you put the phone down on customers once they’ve been waiting for 15 minutes for help and have been passed between all your teams? @virginhelp
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Alex leng
(@lengie10) reported
@KatherineMcKeen @virginmedia We moved and tried to get virgin installed. Several failed attempts to do external and internal work! Gave up, emailed the CEO and went to sky! Never been happier. Customer care was horrific. Hope you do t have anymore issues.
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PMcC@be
(@PMcCbe1) reported
@virginmedia what is the contact options for broadband issues
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👦🏼🧡Bonnie!🧡👦🏼
(@bonnielass100) reported
@virginmedia It does it all the time and we have to unplug and plug the box back in. The remote is also very slow and laggy. It’s just very frustrating for something that’s so expensive monthly
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MRJXO
(@m12jxo) reported
@virginmedia Already spoke to someone yesterday who accessed my account. They told me everything was fine on their end after running some tests. It's very clearly a problem with Virgin given how many posts are on the forum and here on Twitter about it.
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Ominous Bagel
(@OminousBagel) reported
@virginmedia Though this photo and that engineer finding this issue is quite vindicating. Especially after one of VM's Call Centre Agents shouted at me telling me there wasn't anything wrong with my connection and they weren't sending anyone out.
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K Dudakia 🕉 🙏 v(^_^)v
(@kk_OEG) reported
@virginmedia I am sorry - but your mobile phone network has been down in CR2 area for more than 16 hours. Your website ignore this, there is no feedback to users. What is going on? @richardbranson
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Sally
(@Sally35985417) reported
@virginmedia This is the correct complaint ref- C-0206211109. I have spoken to your advisor yesterday and have been informed there is no such thing as a Fields Team who will come out and fix the damages however you want me to pay for someone to come out at a cost at £90