Virgin Media Outage Report in Renfrew, Scotland

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Renfrew, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, East Kilbride, Paisley, Clydebank, Alexandria, Erskine, Johnstone, and Blantyre.

City	Problem Type	Report Time
Glasgow	E-mail	4 hours ago
Glasgow	Wi-fi	5 hours ago
Glasgow	Internet	6 hours ago
Glasgow	TV	6 hours ago
Glasgow	Total Blackout	7 hours ago
Glasgow	Internet	10 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

• 
  Julie M 😇😹😷🌈 (@jools2009) reported 43 seconds ago from Glasgow, Scotland

  @virginmedia He has been cut off because of an outstanding payment which he does not owe and should have been removed. I’ve had to phone so many times and it hasn’t been fixed. I was told there would be no more issues now he’s been cut off!!!

• 
  Gareth King (@evilgareth) reported 1 minute ago from Glasgow, Scotland

  @virginmedia The fix time has twice slipped.. it's "not ideal" that we are trying to work offline as a teacher & Citizens Advice Bureau manager (in addition to offline homeschooling now too) #virginmediadown #homeschooling

• 
  RoìsaìnMcAteer (@RoisainMcAteer) reported 1 minute ago from Glasgow, Scotland

  @virginmedia Been a customer since NTL days.. it’s ridiculous

• 
  Cakes By Kinane (@CakesByKinane) reported 2 minutes ago from Glasgow, Scotland

  @virginmedia Signal keeps dropping and poor range.

• 
  Joan Bell (@bellter73) reported 8 minutes ago from East Kilbride, Scotland

  Online teaching was great during the 1st lockdown as I had robust WiFi, now I am having WiFi issues with @virginmedia, an engineer was out 2 weeks ago & just reset the router, this improved momentarily, back to square 1, please send help #virginmedia your CC not taking calls 📞

• 
  Joan Bell (@bellter73) reported 10 minutes ago from East Kilbride, Scotland

  @CarmensStory @virginmedia I’m not sure Virgin are coping at the moment as the call centre asks you to call back later, that tells me the call volumes are massive, so I might not be the only one having this issue. The kids also need it for Uni & School 😢

• 
  Rory O'Connor (@suicideresearch) reported 13 minutes ago from Milngavie, Scotland

  @virginmedia I have been trying for a week to speak to a person on your helpline. Every time you keep referring me to the website and then cut me off. Restart, check cables doesn’t fix fault. My TiVo is not working, how can I speak to a person?

• 
  Paul Craig (@paulyboy1888) reported 17 minutes ago from Glasgow, Scotland

  @Maca34938981 @virginmedia Definitely, when mine is down my catch-up on my tv box and everything is down, is crazy how much we rely on broadband now, no Netflix nothing

• 
  Gillian Cruden Kelly (@gilkes1975) reported 22 minutes ago from Bishopbriggs, Scotland

  @virginmedia can you help me I am constantly getting an error message ‘ops something went wrong’ when trying to view recorded programmes?

• 
  Rachel ♥ (@XRachelRoss) reported 24 minutes ago from Kirkintilloch, Scotland

  @virginmedia Great help. After 3 days of texting with people for help I’ve been told to phone up to resolve. Your departments are a mess & the times I have to wait for YOU to fix YOUR mistakes are a joke.

• 
  Paul Craig (@paulyboy1888) reported 30 minutes ago from Glasgow, Scotland

  @Maca34938981 @virginmedia Mine has been fine all day, it’s broke into area codes not postcodes, your area must be down, I’m ok in penilee

• 
  ryan (@ryang23_) reported 30 minutes ago from Glasgow, Scotland

  @virginmedia any updates on the internet being down g51

• 
  Rachel ♥ (@XRachelRoss) reported 32 minutes ago from Kirkintilloch, Scotland

  @virginmedia Not sure. Spoke to an advisor but have very little faith that the issue is resolved. No confirmation in regards to the compliant and no apology offered. Asked to speak to a manager and was told this wasn’t possible.

• 
  Gareth King (@evilgareth) reported 35 minutes ago from Glasgow, Scotland

  Hey @virginmedia any clues when our broadband will be back? Slipped fix time twice & the other services (phone, TV) work... Unlike myself, partner & kids who can't as we've been offline all day now

• 
  Cakes By Kinane (@CakesByKinane) reported 38 minutes ago from Glasgow, Scotland

  @virginmedia No, no known issues!

• 
  Marc Crothall (@MCrothall) reported 39 minutes ago from Milngavie, Scotland

  @virginmedia Not a 100% as signal dropped out a few times during the day mid meeting /lesson- better today & hopefully it will hold up in days weeks ahead as it looks like we are in for a longer haul with #homeschooling #workingfromhome

• 
  Julie M 😇😹😷🌈 (@jools2009) reported 42 minutes ago from Glasgow, Scotland

  @virginmedia I’m through to someone now. But we’re definitely cancelling. The service on this matter has been severely lacking since set up in September and to be frank we can get him a better package with Sky.

• 
  Lesley Byrne (@lesleyjb4) reported 44 minutes ago from Kirkintilloch, Scotland

  @virginmedia I have been trying to contact your customer services for 2 days now to cancel my contract. Could you advise the best way to do this as I don’t have hours on end to spare on hold to then be cut off. Thanks.

• 
  Gareth King (@evilgareth) reported 55 minutes ago from Glasgow, Scotland

  @virginmedia That's the issue. The status bit on the site doesn't get updates...

• 
  Julie M 😇😹😷🌈 (@jools2009) reported 59 minutes ago from Glasgow, Scotland

  @virginmedia Yes there was a refund put through on Monday to clear it as it was your error charging him for full price when he had a deal! It shouldn’t take 4 days to push a button. I’m going to make another complaint. The upset your company has caused it ridiculous.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  homa qureshi (@HomaQureshi) reported 7 minutes ago

  @virginmedia Today i had 3 vans turn up with 3 separate technicians to try and fix the problem, the repull. All 3 said we cant do repull theres a blockage. @virginmedia seriously 3 vans?? Send the construction team first and then the repull team. This is what ive been saying for last 14 days!

• 
  Ross Gibb (@OfficialRG90) reported 12 minutes ago

  @virginmedia A couple of issues. Terribly slow wired speeds. Around 10% of my wireless speeds. 🧐. And can’t change DNS on hub 3. Not a great experience so far.

• 
  Phage (@Phage_G_) reported 14 minutes ago

  @thecoreross @virginmedia all im saying is ive legit never heard anything good about virgin media, though it is an incredibly small sample size since who uses virgin media

• 
  Paul Ashton (@PaulJamesAshton) reported 15 minutes ago

  @virginmedia Construction work apparently. But there is very little to do… certainly not 23 days worth of work. Look into the account please. Contact from someone with some autonomy to resolve the issue would be appreciated. I have been told I am eligible for a dongle, and then told I am not

• 
  Abby (@workidabbz) reported 16 minutes ago

  @virginmedia my internet is dipping off multiple times a day and bf works via internet pls fix thanks x

• 
  Owen Martin (@owie1189) reported 17 minutes ago

  @virginmedia internet down again, never seem to reach contracted speeds, very disappointing 😡

• 
  Jason scargill (@JasonScargill) reported 18 minutes ago

  @virginmedia Or you could just send someone out to fix the problem.. I've only been complaining for about 6 month..

• 
  Spooky Taylor 🎃 🦇 💀 (@stuartctaylor) reported 19 minutes ago

  @virginmedia "It's with the outages team" "Can I speak to them?" "I'm afraid not - they're dealing with outages" "but they've added 14 hours to their estimated fix time - are you sure they're working now?" "Yes"

• 
  Asa Murphy (@asamurphy123) reported 26 minutes ago

  @virginmedia Multiple outages in SK6 area, massive amount of packet loss, playing any kind of game almost impossible. Any help?

• 
  Gerald Dorrity (@GeraldMDorrity) reported 26 minutes ago

  I am so beyond ****** off with @virginmedia . If this tweet goes through it’ll be because I’ve had to go on to mobile data. I had more reliable Internet access when I was on dial up in Donegal 15 years ago. Fibres made of ****!