Virgin Media

Virgin Media Outage Report in Renfrew, Scotland

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Renfrew, Scotland 01/23/2026 18:05

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Renfrew, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Paisley, Uddingston, Dumbarton and Erskine.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

  • markmcc4 Hank Schrader (@markmcc4) reported from Glasgow, Scotland

    @virginmedia Definitely give the text message a go as phoning that number you provided is a terrible service.

  • FusionFabrics jackie fusion (@FusionFabrics) reported from Paisley, Scotland

    @virginmedia can you advise which channel BBC 2 Scotland is on. As 806 is English, 108 is BBC 4. Totally and utterly confused. Please help.

  • MrHoopy7 Pat Cavanagh (@MrHoopy7) reported from Renfrew, Scotland

    @virginmedia not satisfied of the service I received when trying to collect item at a newsagent shop. N when speaken to owner he spat at me twice. Also refuse to say he had item when he did.Was going to call police for theft. Also name of shop has been changed.Pathetic service

  • staceyjaneadam Stacey 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@staceyjaneadam) reported from Paisley, Scotland

    @virginmedia We can’t call out now or receive calls with home phone; we have no dialling tone; issue with phone since Thursday; no local issues when ‘test’ is run which is obviously wrong.

  • MrHoopy7 Pat Cavanagh (@MrHoopy7) reported from Glasgow, Scotland

    @virginmedia I've been trying to Contact Some One about joing as a new customer an most of the agents are rude. As they kept Speaking in India an ridley cut me off.. How are we sippoi to join of we don't get any help

  • AndrewRainnie Andrew John Rainnie (@AndrewRainnie) reported from Glasgow, Scotland

    @virginmedia I HAVE SPOKE TO THEM! THEY SAID IT WOULD TAKE THREE ******* DAYS TO FIX THEIR MISTAKE. IT'S NOW FIVE!!!!! WORST. COMPANY. EVER.

  • samboardman99 big sam (@samboardman99) reported from Glasgow, Scotland

    @virginmedia you have the worse customer service in the world. Put on hold for 9 mins then nothing. Disgusting way to treat customers.

  • Malkywhite1975 Malcolm white (@Malkywhite1975) reported from Glasgow, Scotland

    @richardbranson hello Mr Branson just wanted to let you know one of your company's customer service is absolutely terrible in Glasgow i love virgin media but seriously think of switching to sky. I hope you read your loyal customer for over 15 year and fix the problem

  • BillyMcDiarmid Billy McDiarmid 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@BillyMcDiarmid) reported from Glasgow, Scotland

    So @virginmedia still issue cheers for refunds. You ain’t NTL any more guys, so your banking processes should be from when they existed. @Sarah_Mone

  • davidmcguire84 David McGuire (@davidmcguire84) reported from Kirkintilloch, Scotland

    @virginmedia why do your staff continually tell me that problems with the virgin go app will be fixed tomorrow and it never is ! It’s pointless calling your centres !!!!!

  • decostop JOHN C (@decostop) reported from Glasgow, Scotland

    @virginmedia @MoneySavingExp @TomMockridgeVM As I explained before, there is no complaint therefore the COP is not relevant.

  • AndrewRainnie Andrew John Rainnie (@AndrewRainnie) reported from Glasgow, Scotland

    @virginmedia It's not a servicing issue. If you look at my twitter feed or my account, you will see that some numpty in your company turned our Internet off three weeks before it was scheduled. We have been without Internet for 5 ******* DAYS! Sort it out.

  • LarsJen05560046 Lars Jensen (@LarsJen05560046) reported from Glasgow, Scotland

    @virginmedia The broadband box was erected against my fence surrounding my back garden, making it easy for intruders to climb over, Virgin media have said that the box could have been placed at my front garden, where it would not have created a problem, but the manager did not come back to me

  • HeidilooE Heidiloo Edwards (@HeidilooE) reported from Glasgow, Scotland

    @virginmedia Aaaarghh 😤🤬 Just waited 15 minutes to get through, then you cut me off and then when I call back, you're closed.. Is it any wonder I want to leave.... shockingly low service levels for over 2yrs now..

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia This is totally unacceptable&is shocking customer service from you,I have wasted literally hours on webchat &still not resolved.Ticket No: P009177306 raised for this.Can u resolve this&ensure my billing is correct on system&I don't get £7.50 monthly charge texts/emails re this.😡

  • AngSimLJS68 Ang (@AngSimLJS68) reported from Glasgow, Scotland

    @Hughesy48 @virginmedia You’d think they would be embarrassed and respond ASAP. FB it too...see if their customer service kicks in at that. Go get a deal with Sky 😉

  • ianprice157 ian24 (@ianprice157) reported from Clydebank, Scotland

    @virginmedia probably the worst company for customer service, after spending 1 hour 25 min on the phone to order 2 new v6 boxes -3days later only 1 arrives. Just off the phone again after another 20 min to hopefully get another box. Sort it out Virgin!!

  • MrHoopy7 Pat Cavanagh (@MrHoopy7) reported from Renfrew, Scotland

    @virginmedia not impress with the click to collect system. Owner of shop had no clue also was spitting at me. Shop name was wrong. Total joke of a service not amused

  • AndrewRainnie Andrew John Rainnie (@AndrewRainnie) reported from Glasgow, Scotland

    @virginmedia No thanks. I don't want to spend more money on texts just to explain how bad virgin media's customer service truly is. I'll contact CISAS.

  • jmilprint Jazza (@jmilprint) reported from Glasgow, Scotland

    @virginmedia No 4HD as stated, never mentioned BBC, Started asking for a pin number half way through a show. Then stated FourHD not available on Virgin. Working now however.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ahumanonline Stee (@ahumanonline) reported

    @virginmedia I have not. However it should never have happened in the first instance, given you had over 3 weeks to prevent this. A 45 day waiting period & the subsequent time for a cheque to be processed by a bank is by no means acceptable given the current cost of living. Please review this

  • Avengerius Anthony (@Avengerius) reported

    Maybe I'll just continue shouting into the @virginmedia void until someone can acknowledge a problem... *sigh* SR3 area #virginmediadown

  • Gary4W Gary (@Gary4W) reported

    @virginmedia having Virgin Mobile service issues in London EC2A for about 1 hour. 5 bars, 4g but speed tests fail to connect to internet. #virginmobile

  • TheIainAnderson Stin (@TheIainAnderson) reported

    @virginmedia To fix my broadband it’s not connecting. Clearly a router problem but the agent wasn’t listening to me . Really not happy about being lied too just to get me off the call

  • MoBangee Mohammed Bangee (@MoBangee) reported

    @virginmedia as a Virgin media customer through the 02 priority app can I get the £2 Disney plus discount?

  • Braggovic peтer 정호석 вragg (@Braggovic) reported

    @virginmedia I've spoken countless times with your support centre. As friendly as they are, all I'm told is that "engineers are looking in to it". I've no way of knowing if this is true, sadly. Can I dm the postcode (rather than post here)?

  • dionne0918 Dionne Dickson (@dionne0918) reported

    @virginmedia To contact virgin. Nothing else but if he was an engineer surely he should be solving the issue and not leaving till service is restored

  • sif1mad simon gready (@sif1mad) reported

    @virginmedia = Total incompetence. I want to leave pre installation, I am fed up with the problems contacting customer services by any form Website one of the worst I have seen for a provider. Pre contract and don't want to use this dreadful ISP. AVIOD THEM LIKE THE PLAGUE 👎👎👎

  • RobbyRSSRobot Robby #CelebrateNeighbours (@RobbyRSSRobot) reported

    @virginmedia I guess so? I'm a new customer. I'm looking for an app to control my TV from my phone.

  • Ehviiate Skye フローズン (@Ehviiate) reported

    @virginmedia Can I get an engineer without having to do that 24 hour thing for the 4th time?? All it does is just fixes the issue for maybe a few hours and then back to less than 40mb... for the last 2 months I've been paying the full price for 1gb package but only getting 27-34mbps...