Virgin Media

Virgin Media Outage Report in Renfrew, Scotland

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The latest reports from users having issues in Renfrew come from postal codes PA4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Renfrew, Scotland 12/07/2025 10:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Renfrew, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Paisley, Erskine, Renfrew, Dumbarton, Alexandria, Clydebank, East Kilbride and Johnstone.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow E-mail
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

  • LoraineRiddick2 Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!

  • annemclean66 Anne McLean (@annemclean66) reported from Dumbarton, Scotland

    @virginmedia How do I get through to a human to discuss a problem with my neighbours Virgin account?

  • jpcarr85 James (@jpcarr85) reported from Glasgow, Scotland

    @virginmedia Folks, wifi down in Glasgow

  • LoraineRiddick2 Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia I’ve phoned numerous times and had to hang up as constantly kept waiting, but will try again this evening when it might be easier to speak to someone

  • graemeT2010 graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    @O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia

  • ironside_design Ironside Design (@ironside_design) reported from Kirkintilloch, Scotland

    @virginmedia Hub3.0 no problems with connection and had a few other Virgin customers say the same about connections dropping out

  • LoraineRiddick2 Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia any chance you can contact me regarding my house phone which hasn’t worked for 7weeks. Have written to Sunderland and spoken to robots, and constantly get told to dial 151 which I can’t as house phone line is the problem!ty

  • Pirastu88 Simone Pirastu (@Pirastu88) reported from Glasgow, Scotland

    @virginmedia Nothing, same problem. I tried from laptop and from the phone.

  • HotspurHurly61 HotspurHurly61 🤍⚽💙 (Sean Hurl; Legacy Fan) (@HotspurHurly61) reported from Paisley, Scotland

    Dear @virginmedia are you having issues with internet connectivity in PA1 1xx area?

  • alesbales Eilidh Grant (@alesbales) reported from Glasgow, Scotland

    @reganj3 @virginmedia That's not good.. so rude.. hope you get somewhere with it all soon

  • robbo_1962 Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland

    @virginmedia Just tried that, still not working

  • bhoy_al Alan 🍀 (@bhoy_al) reported from Glasgow, Scotland

    Never ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.

  • rjmfulton 𝕽𝖚55𝖊𝖑𝖑 𝕱𝖚𝖑𝖙𝖔𝖓 (@rjmfulton) reported from Thornliebank, Scotland

    @virginmedia hi, just wondering if your support staff are trained on identifying and handling complaints properly? So far “to express my dissatisfaction” and “I would like to complain” haven’t worked.

  • LoraineRiddick2 Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!

  • LoraineRiddick2 Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤

  • ChrisyCee90 ChrisyCee90 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@ChrisyCee90) reported from Glasgow, Scotland

    @BillbobGaming @virginmedia Nope. It's pissed me ******** off as I was really looking forward to it! I've been waiting 2 weeks to find out what was in this castle 😭

  • Pirastu88 Simone Pirastu (@Pirastu88) reported from Glasgow, Scotland

    @virginmedia Yes, I did. I must wait 24 hours to see if they solved my problem. Thank you very much 🙃

  • LoraineRiddick2 Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia There is no dial tone and I’ve tried another phone and line is still dead, so it must be the socket that is broken. I’m out now until 1230 if someone can arrange even a web chat as it’s almost 2 months without phone.. Ty

  • gturner1969 Graeme Turner 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇹 (@gturner1969) reported from Glasgow, Scotland

    @virginmedia absolutely zero signal in Glasgow G20 area. No channels are showing???

  • robbo_1962 Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland

    @virginmedia I just turned everything off at the mains and restarted it all and that seems to have sorted it. Don’t know why I didn’t think to try that before. Thanks for your help and suggestions 👍

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • graemeshaw62 BigGofficial (@graemeshaw62) reported

    Is there a worse company to try to deal with than @virginmedia? Constantly get nuisance calls from them trying to sell me stuff but when I want to actually speak to someone regarding an issue it’s impossible. Hit me up @skytv, time for a change I think.

  • timoney67 Paul Timoney (@timoney67) reported

    @virginmedia It was an engineer. He said it was a faulty fibre connector he had with him and somebody would be out to fix it this afternoon but it’s still not been sorted and everything is down as we can’t connect the TVs either and need the wifi for work.

  • MrJRobison Johnathan Robison (@MrJRobison) reported

    @virginmedia Absolutely appalling how my wife has been treated by you after 7 years as a customer. Constantly offering less but not being transparent, making her hold, not phoning back. Now she's cancelling so you've lost a loyal customer.

  • AFC_1886 AFC_ (@AFC_1886) reported

    @virginmedia I had an engineer out as I don’t get any WiFi signal upstairs since joining virgin. He confirmed I need extender pods (free of charge) as I don’t get signal, told me to call the faults team. I did they want £8 a month?? Your T and Cs say if you don’t get WiFi you get pods

  • bookofthefuture Tom Cheesewright (@bookofthefuture) reported

    @maximum_plaid @Danny_Blackburn @virginmedia Only if one of them has reset itself and re-enabled DHCP. Which I would never rule out...

  • Tour_D_Beas Davey (@Tour_D_Beas) reported

    @virginmedia Can you tell me what the problem is in KT3? Are engineers working overnight?

  • JamesP_94 James (@JamesP_94) reported

    Virgin media saying Gabriel Jesus not in the squad numerous times tonight and there he is coming on. How are they so bad at everything.

  • hastilk Kim Hastilow (@hastilk) reported

    @virginmedia is there an issue with WiFi in the SE17 area of London? My broadband is not working? Thanks

  • crystxl_h C🤍🦋 (@crystxl_h) reported

    @virginmedia It just says to do it online but I can’t even sign in. And I tried to speak to an advisor earlier on today and was waiting on the line for a good hour. I’m not very happy

  • timoney67 Paul Timoney (@timoney67) reported

    @virginmedia Hi on the phone waiting for ages to speak to someone to finally get through and get cut off. Is there anychance of speaking to somebody to fix my wifi as there’s a fault and it was only installed today.