Virgin Media

Virgin Media Outage Report in Renfrew, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Renfrew, Scotland 01/20/2026 08:05

January 20: Problems at Virgin Media

Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Renfrew, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Paisley, Uddingston, Dumbarton, Erskine and Renfrew.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow TV
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

  • GrahamCookRSVPD Graham Cook (@GrahamCookRSVPD) reported from Paisley, Scotland

    @vmbusiness None of my business lines have been working since Friday. No update despite having called customer service, emailed our complaint handler etc. How do we escalate this issue that’s harming our business?

  • RSVPDesign RSVP Design (@RSVPDesign) reported from Paisley, Scotland

    @vmbusiness is there a broadband business outage in PA1 area?

  • SHERAZRAJPUT786 Sheraz (@SHERAZRAJPUT786) reported from Glasgow, Scotland

    @virginmedia Made numerous complaints since last Friday. They are not being resolved. Mis sold the product by agents. Account not been created correctly, wrong hub has been installed. Engineer did not install at point requested and WiFi extenders not provided. Super bad service

  • RSVPDesign RSVP Design (@RSVPDesign) reported from Paisley, Scotland

    @vmbusiness no broadband service today for those businesses with static IPs?

  • VikkiRobb Vikki Robb (@VikkiRobb) reported from East Kilbride, Scotland

    @virginmedia how come when you are trying to sell me your services you can call twice a day but I’ve spend 2 full days trying to get an issue at your end sorted and suddenly no one can call me?

  • TurdiiBurdii S.🐾 (@TurdiiBurdii) reported from Paisley, Scotland

    @thechubbynerd1 @virginmedia Yup. Think it's time to switch if this is how they treat people who have been with them since 2016.

  • SHERAZRAJPUT786 Sheraz (@SHERAZRAJPUT786) reported from Glasgow, Scotland

    @virginmedia Raised several complaints. No one helping. Mis sold product. Incorrect router installed. Engineer did not install where requested. WiFi extenders not fitted as promised. Major account errors. Shocking service.

  • VikkiRobb Vikki Robb (@VikkiRobb) reported from East Kilbride, Scotland

    @virginmedia I didn’t create a post on the forum I looked on for advice but to be honest if you cannot get me the help I need to get started it doesn’t put much trust in you. I would then have to wait how long for a technician to come out for you to charge me for this service?

  • allandm1284 Toxteth O'Grady (@allandm1284) reported from Clydebank, Scotland

    @virginmedia @AlanC_44 I had an issue. Reduced my package in april to £120, You are now charging £214 per month. Phoned up. "Sorry about that, someone will call back in 48hrs" That was 620 hours ago.

  • KittyCarrot 𝕂ïrsty 🇩🇪 (@KittyCarrot) reported from Stepps, Scotland

    @virginmedia No service in G33 - is there an issue locally or just with us?

  • edcrick Ed Crick (@edcrick) reported from Glasgow, Scotland

    I rang @virginmedia who confirmed they do have a major problem with their servers and @twitter which will take another day (so four in total) to resolve. So why not put this message on your social platforms to save everyone time including your staff? "Media could not be loaded"

  • john_milroy jonnyboy (@john_milroy) reported from Glasgow, Scotland

    Is virginmedia connect not working I have a hub 3 according to them don't have account ps 40 year with virginmedia

  • gordonb_1983 Tom Waits for no man (@gordonb_1983) reported from Kirkintilloch, Scotland

    @virginmedia Looking for some help with a technical issue - none of the devices in our house are connecting to WiFi and our router won’t factory reset (have tried the steps online)?

  • VikkiRobb Vikki Robb (@VikkiRobb) reported from East Kilbride, Scotland

    @virginmedia I spoke to a member of the team who said they couldn’t help as I haven’t received my password in the post yet so couldn’t verify who I was. So now I have to wait a further 5 days for a password to come through.

  • Billy1Young Billy Young (@Billy1Young) reported from Glasgow, Scotland

    @virginmedia I was one kill away from winning warzone match on cod before it came crashing down cos of your ****** internet service. Am fuming mate. You owe me a bottle of buckfast and 1g

  • jmilprint Jazza (@jmilprint) reported from Glasgow, Scotland

    @virginmedia 2 - 0 down let's hope it cuts out completely!!!

  • d1a2w3 Donald Macleod (@d1a2w3) reported from Glasgow, Scotland

    @virginmedia Hi, Sky Sports red button is not working, is there anything I can do to fix this?

  • kells_bGood Kells Bells (@kells_bGood) reported from Glasgow, Scotland

    @SteTechGaming @virginmedia I changed from the hub 3 to the hub 4 and have had nothing but problems with it. I regretted sending the hub 3 back!

  • VikkiRobb Vikki Robb (@VikkiRobb) reported from East Kilbride, Scotland

    @virginmedia I’ve tried this too.. I’ve honestly had enough now and would prefer to cancel

  • canadianweeg Kris Schimmel (@canadianweeg) reported from Glasgow, Scotland

    @virginmedia the whole street is down but website says no known issues. What gives?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SenseMakesNone SENSE MAKES NONE™ (@SenseMakesNone) reported

    @howdjo @virginmedia 🤦🏻 Obviously not. I'm saying their customer service team only work set hours, 8am to 8pm. If there is going to be communication, I'd assume you'll only get it between that 12 hour window. The service provided is automated, the customer service is not.

  • jimmyak08 flipped up rabbit with no ears (@jimmyak08) reported

    @virginmedia an above inflation price hike followed by a complete collapse of your entire internet server for an entire country? Then it takes you 7 hours to even admit there's a problem? There had better be some compensation this time or im out #VirginMediaoutage

  • rawsonjones Ben Rawson-Jones (@rawsonjones) reported

    @virginmedia You should have been aware many hours ago when your customers were. Are you hiking prices next month to pay for new yachts for fat cat CEOs rather than a better service to the public? Prices high enough already.

  • S3r0b3rtz Strang3Fru1t 🍑 🇪🇺🏳️‍🌈 (@S3r0b3rtz) reported

    @virginmedia As usual, disgusting service from @virginmedia - horrid horrid company.

  • LoZeno Verified Jedi (@LoZeno) reported

    @Sparkle_71 @dhrutishah @virginmedia If their internet doesn't work, they can't use the Virgin media phone; and today's outage has affected also the emergency lines given to vulnerable customers. So the only way to call Virgin Media is to use non-Virgin Media phones.

  • KevT1987 Kev (@KevT1987) reported

    @virginmedia Aye my broadband is down, and my mobile data was temporarily down, that seems to be ok again now.

  • Lynsey_nufc ⚽️⚪️⚫️Lynsey ⚫️⚪️⚽️ (@Lynsey_nufc) reported

    @virginmedia We’ve had poor service since November 2022 ! Engineer out last week confirms we have had multiple drop outs even one day with no service at all . System says you will get auto compensation no need to log . But yet no compensation just an increase in monthly bill #timetomove

  • TyneBridges JH #FBPE 🇪🇺 🏳️‍🌈 Brexit benefits? Where?! (@TyneBridges) reported

    @MikeRodgers74 @virginmedia If the same happened with gas or electricity there'd be a national enquiry. Why not with the now essential service of broadband? #BroadbandRipoff

  • SaraAriannaV SaraArianna 🌱🌛🍵 (@SaraAriannaV) reported

    @virginmedia I get it's frustrating however, do you have some kind of ETA on resolution? Trying to work from home and this isn't a great start today!!

  • CypherCookie Callum Dean (@CypherCookie) reported

    @vmbusiness yo maybe make a statement about the outage for your business customers?