Virgin Media Outage Report in Renfrew, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (59%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Paisley, Uddingston, Dumbarton, Erskine and Renfrew.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
TV | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
-
Graham Cook
(@GrahamCookRSVPD) reported
from
Paisley, Scotland
@vmbusiness None of my business lines have been working since Friday. No update despite having called customer service, emailed our complaint handler etc. How do we escalate this issue that’s harming our business?
-
RSVP Design
(@RSVPDesign) reported
from
Paisley, Scotland
@vmbusiness is there a broadband business outage in PA1 area?
-
Sheraz
(@SHERAZRAJPUT786) reported
from
Glasgow, Scotland
@virginmedia Made numerous complaints since last Friday. They are not being resolved. Mis sold the product by agents. Account not been created correctly, wrong hub has been installed. Engineer did not install at point requested and WiFi extenders not provided. Super bad service
-
RSVP Design
(@RSVPDesign) reported
from
Paisley, Scotland
@vmbusiness no broadband service today for those businesses with static IPs?
-
Vikki Robb
(@VikkiRobb) reported
from
East Kilbride, Scotland
@virginmedia how come when you are trying to sell me your services you can call twice a day but I’ve spend 2 full days trying to get an issue at your end sorted and suddenly no one can call me?
-
S.🐾
(@TurdiiBurdii) reported
from
Paisley, Scotland
@thechubbynerd1 @virginmedia Yup. Think it's time to switch if this is how they treat people who have been with them since 2016.
-
Sheraz
(@SHERAZRAJPUT786) reported
from
Glasgow, Scotland
@virginmedia Raised several complaints. No one helping. Mis sold product. Incorrect router installed. Engineer did not install where requested. WiFi extenders not fitted as promised. Major account errors. Shocking service.
-
Vikki Robb
(@VikkiRobb) reported
from
East Kilbride, Scotland
@virginmedia I didn’t create a post on the forum I looked on for advice but to be honest if you cannot get me the help I need to get started it doesn’t put much trust in you. I would then have to wait how long for a technician to come out for you to charge me for this service?
-
Toxteth O'Grady
(@allandm1284) reported
from
Clydebank, Scotland
@virginmedia @AlanC_44 I had an issue. Reduced my package in april to £120, You are now charging £214 per month. Phoned up. "Sorry about that, someone will call back in 48hrs" That was 620 hours ago.
-
𝕂ïrsty 🇩🇪
(@KittyCarrot) reported
from
Stepps, Scotland
@virginmedia No service in G33 - is there an issue locally or just with us?
-
Ed Crick
(@edcrick) reported
from
Glasgow, Scotland
I rang @virginmedia who confirmed they do have a major problem with their servers and @twitter which will take another day (so four in total) to resolve. So why not put this message on your social platforms to save everyone time including your staff? "Media could not be loaded"
-
jonnyboy
(@john_milroy) reported
from
Glasgow, Scotland
Is virginmedia connect not working I have a hub 3 according to them don't have account ps 40 year with virginmedia
-
Tom Waits for no man
(@gordonb_1983) reported
from
Kirkintilloch, Scotland
@virginmedia Looking for some help with a technical issue - none of the devices in our house are connecting to WiFi and our router won’t factory reset (have tried the steps online)?
-
Vikki Robb
(@VikkiRobb) reported
from
East Kilbride, Scotland
@virginmedia I spoke to a member of the team who said they couldn’t help as I haven’t received my password in the post yet so couldn’t verify who I was. So now I have to wait a further 5 days for a password to come through.
-
Billy Young
(@Billy1Young) reported
from
Glasgow, Scotland
@virginmedia I was one kill away from winning warzone match on cod before it came crashing down cos of your ****** internet service. Am fuming mate. You owe me a bottle of buckfast and 1g
-
Jazza
(@jmilprint) reported
from
Glasgow, Scotland
@virginmedia 2 - 0 down let's hope it cuts out completely!!!
-
Donald Macleod
(@d1a2w3) reported
from
Glasgow, Scotland
@virginmedia Hi, Sky Sports red button is not working, is there anything I can do to fix this?
-
Kells Bells
(@kells_bGood) reported
from
Glasgow, Scotland
@SteTechGaming @virginmedia I changed from the hub 3 to the hub 4 and have had nothing but problems with it. I regretted sending the hub 3 back!
-
Vikki Robb
(@VikkiRobb) reported
from
East Kilbride, Scotland
@virginmedia I’ve tried this too.. I’ve honestly had enough now and would prefer to cancel
-
Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia the whole street is down but website says no known issues. What gives?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
SENSE MAKES NONE™
(@SenseMakesNone) reported
@howdjo @virginmedia 🤦🏻 Obviously not. I'm saying their customer service team only work set hours, 8am to 8pm. If there is going to be communication, I'd assume you'll only get it between that 12 hour window. The service provided is automated, the customer service is not.
-
flipped up rabbit with no ears
(@jimmyak08) reported
@virginmedia an above inflation price hike followed by a complete collapse of your entire internet server for an entire country? Then it takes you 7 hours to even admit there's a problem? There had better be some compensation this time or im out #VirginMediaoutage
-
Ben Rawson-Jones
(@rawsonjones) reported
@virginmedia You should have been aware many hours ago when your customers were. Are you hiking prices next month to pay for new yachts for fat cat CEOs rather than a better service to the public? Prices high enough already.
-
Strang3Fru1t 🍑 🇪🇺🏳️🌈
(@S3r0b3rtz) reported
@virginmedia As usual, disgusting service from @virginmedia - horrid horrid company.
-
Verified Jedi
(@LoZeno) reported
@Sparkle_71 @dhrutishah @virginmedia If their internet doesn't work, they can't use the Virgin media phone; and today's outage has affected also the emergency lines given to vulnerable customers. So the only way to call Virgin Media is to use non-Virgin Media phones.
-
Kev
(@KevT1987) reported
@virginmedia Aye my broadband is down, and my mobile data was temporarily down, that seems to be ok again now.
-
⚽️⚪️⚫️Lynsey ⚫️⚪️⚽️
(@Lynsey_nufc) reported
@virginmedia We’ve had poor service since November 2022 ! Engineer out last week confirms we have had multiple drop outs even one day with no service at all . System says you will get auto compensation no need to log . But yet no compensation just an increase in monthly bill #timetomove
-
JH #FBPE 🇪🇺 🏳️🌈 Brexit benefits? Where?!
(@TyneBridges) reported
@MikeRodgers74 @virginmedia If the same happened with gas or electricity there'd be a national enquiry. Why not with the now essential service of broadband? #BroadbandRipoff
-
SaraArianna 🌱🌛🍵
(@SaraAriannaV) reported
@virginmedia I get it's frustrating however, do you have some kind of ETA on resolution? Trying to work from home and this isn't a great start today!!
-
Callum Dean
(@CypherCookie) reported
@vmbusiness yo maybe make a statement about the outage for your business customers?