Virgin Media Outage Report in Renfrew, Scotland
Why is my Virgin Media service not working?
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 5: Problems at Virgin Media
Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Paisley, Glasgow, Alexandria, East Kilbride, Clydebank, Erskine, and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
 Paisley
|
Wi-fi | 4 hours ago |
|
Glasgow
|
Internet | 10 hours ago |
|
Alexandria
|
TV | 23 hours ago |
|
Glasgow
|
Internet | 1 day ago |
|
Glasgow
|
Wi-fi | 2 days ago |
|
Glasgow
|
Wi-fi | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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David A (@tofolo_1) reported from Glasgow, Scotland@virginmedia Are you kidding? I am not paying 30p a minute to call you. The contact us page says webchat but no link? It also says some text service but no number? Are you also just making it impossible to get in touch. If this becomes any harder to set up billing I will cancel....
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Naveed Asghar (@naveedasghar) reported from Glasgow, Scotland@virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.
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Claire Webster (@claireWeb) reported from Glasgow, Scotland@virginmedia is there an issue with G3 area of Glasgow? Service checker not working either?
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David A (@tofolo_1) reported from Glasgow, Scotland@virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!
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Fiona Sandford (@sandford_fiona) reported from Glasgow, Scotland@virginmedia no broadband for hours now in G20 - can you help?
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Karen Sime 💙 #TeamNHS (@Karencrafts) reported from Glasgow, Scotland@MargMarvelous @virginmedia I know. Virgin is down in Glasgow but I still need a new hub as the reset button on mine is broken. I’ve been going in circles on the app and website for the best part of an hour. A simple email address would have resolved it in 5 minutes!
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Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported from Glasgow, Scotland@virginmedia broadband and TV down for 12 hours, having to tether to my mobile so that I can work from home today. 🙁
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Babs 🤍 (@babslp_xo) reported from East Kilbride, Scotland@virginmedia why does your password reset function not work? Page says it’s down for maintenance when you click the reset link, been like this since I joined you in August and I need access to change my DD date
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Elaine Byrne (@ElaineB50245734) reported from Glasgow, Scotland@virginmedia I have a complaint and cannot find a email address for it
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David A (@tofolo_1) reported from Glasgow, Scotland@virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.
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Krisy 🏴 🇬🇧 (@KrisyFaeGlesga) reported from Glasgow, ScotlandI ******* hate @virginmedia these clowns are worse than council workers!! Thank **** I cancelled
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mac / macca (@neilmacallister) reported from Alexandria, Scotland@virginmedia Is there a problem with TV reception in the G83 Area (Alexandria) ? Completed all diagnostic checks on my TV and Tivo box and still no reception yet. Please reply... thanks
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That Glasgow Florida Family🏴🏳️🌈 (@GlasgowThat) reported from Cambuslang, ScotlandVirgin Media @virginmedia should be investigated by Ofcom they are taking money from people while not supplying a service. They are providing a substandard service when the do supply it. Major areas of Glasgow no internet until Jan 5th. Do not join this company they are the worst
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dios mio la creatura 🏳️🌈🇺🇦 (@lordofanywhere) reported from Glasgow, Scotland@virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.
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mac / macca (@neilmacallister) reported from Alexandria, Scotland@virginmedia ... any update on the G83 9PP issues ? Into the 3rd day of no TV reception and broadband connection constantly lagging...
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That Glasgow Florida Family🏴🏳️🌈 (@GlasgowThat) reported from Cambuslang, Scotland@virginmedia Bullshit! I’m gonna do everything I can on social media to let everyone know what a **** customer service and service you supply. This is not a one time thing it has been constant. I will ensure anyone thinking about joining to go elsewhere. Keep checking my page and you will see
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Tony McCaffery (he/they) (@tonymccaffery) reported from Glasgow, ScotlandHey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.
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Lesley MacGregor (@scoobs1969) reported from Kilbirnie, Scotland@virginmedia Knowing about it doesn’t make it any better! The fibre service has been shocking recently
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mac / macca (@neilmacallister) reported from Alexandria, Scotland@virginmedia - As it is more than 24 hours since this issue was raised, and is still not resolved, all checks completed and no service I want to book a home visit by a technician asap. Thank you.
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Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alicia (@aliciajane94) reported@virginmedia No errors, it just won’t switch off
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graham littler (@adelwire) reported@virginmedia AC. Ashleigh we had a positive discussion about the contract on Thursday. You told me then and again yesterday that a manager is taking my complaint seriously which is great but I'm not hearing any solution. How hard is it to sort properly??? @MartinSLewis @which
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Jesse Moore (@jessemooreuk) reported@BeckyEverson @SkyUK @virginmedia I can confirm that Virgin is very stable and reliable. On the rare occasion there is an issue it doesn't last for long.
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XVintoreZ (@_xVintoreZ) reported@DanExert @virginmedia I have been having the same problem for over 5 weeks now, they have done nothing but push the fix date back, 3 times. Sadly I’m not able to get the buisness gigabit. But still, £50 a month for 220/25 And I’m getting at most 5/7 Ridiculous. Hope yours is fixed soon bud.
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SupaNic (@ThatDivaNickz) reported@virginmedia Its has been weeks of this and still no resolution, just pointless messages, mixed messages, lack of customer care, intermittent WiFi and a direct debit for the full amount, a cautionary tale of an unfair contract @Ofcom
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Rebecca Jane Everson (@BeckyEverson) reported@virginmedia Well I was told my price was fixed, so hopefully no hidden increases and I was told I wasn’t signed into a contract ... so here’s hoping I don’t experience anything bad 🤘🏼 roll on fast speed broadband
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Nayte (@Nayte93) reported@virginmedia They tried to but never got it done, could you help with this ?
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Thomas Agnew (@tagnew200) reportedAnyone else having problems with @Absolute80s on @virginmedia? Channel is very jumpy, as if a cd is skipping. Only happens on this channel and Internet is fine....
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SupaNic (@ThatDivaNickz) reported@virginmedia A date stopped being given just over a week ago because the matter is complex, btw when is this being fixed as I am tired if the unnecessary questions. All details are in my complaint woulf you like me to post again
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Thomas Agnew (@tagnew200) reported@virginmedia Hi there, thank you for the reply. It is the radio channel 951 Absolutel80s. The channel seems to be working now. However, it done this a few hours ago and then went back to jumping again. It's as if the Internet is slow for that channel only. Hard to explain.