Virgin Media Outage Report in Renfrew, Scotland

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Renfrew, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, East Kilbride, Paisley, Clydebank, Alexandria, Erskine, Johnstone, and Blantyre.

City	Problem Type	Report Time
Glasgow	Wi-fi	2 hours ago
Glasgow	Wi-fi	8 hours ago
Glasgow	E-mail	1 day ago
Glasgow	Wi-fi	1 day ago
Glasgow	Internet	1 day ago
Glasgow	TV	1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

• 
  maverick (@maverickMMI) reported 49 seconds ago from Glasgow, Scotland

  @virginmedia Yeah, spoke to them briefly. Waited 75 MINUTES. Your rep admitted the fault. Said he was outing me on ‘silent hold’ for 2 minutes then 20 MINUTES later the line went dead. Absolute joke. Shambles of a customer service. Apparently that is quite common.

• 
  Steebee (@steebee35) reported 7 minutes ago from Glasgow, Scotland

  @virginmedia Internet down in the g20 area of Glasgow, may be connected to damaged power cable that caused power cut at the same time as the outage #virginmediadown #virginmediasupport

• 
  Alex Marr (@alexmarr98) reported 8 minutes ago from Glasgow, Scotland

  Anyone else having issues with Virgin Media at the minute?

• 
  James Johnstone (@jayceejay55) reported 10 minutes ago from Dumbarton, Scotland

  @virginmedia after 4 weeks of trying and hours wasted eventually got through to a human. After problem analysis he announced “our systems are down, please call back after 4 hours”,I asked him to call me back,our system cant do that,really? Worst customer service - bye Virgin. 👋

• 
  Ross Reid (@RossRei13692512) reported 24 minutes ago from Uddingston, Scotland

  @virginmedia VM service shocking once again

• 
  Grejurn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 B L M (@_Grejurn) reported 27 minutes ago from Glasgow, Scotland

  The @virginmedia tech support scammers are back! Apparently I have an unstable internet connection and am an "idiot woman" for saying there's a purple light on my router (modem mode)

• 
  A Smile (@ASmile34051578) reported 29 minutes ago from Glasgow, Scotland

  @virginmedia Still having issues Too mentally exhausted and disgusted to waste more time on another pointless phone call. Sought advice elsewhere and diagnosed a new set top box required. A reputable company unlike you would have delivered this and compensated me. You just don’t care do you?

• 
  Ellenor (@supaellie1) reported 31 minutes ago from Glasgow, Scotland

  @virginmedia this has got to be THE WORST service in the whole world. Been a virgin customer for years and years then when you bill goes up and you phone you get a good deal... promised a deal. Sitting all day waiting for instalment to phone to be told it was rejected!

• 
  GlasgowFuk(7k) (@GlasgowFuk) reported 34 minutes ago from Glasgow, Scotland

  I hate to admit it but @virginmedia customer service / support is absolutely dreadful. Hate saying this as I worked for them for over 6 years #notahappycustomer #shockingservice #wouldntrecommend

• 
  ✨Charlene✨ (@KnickyEganByrne) reported 35 minutes ago from Glasgow, Scotland

  @virginmedia There was no resolution made! That’s part (a very small part) of the problem! And after being called a Liar by said manager I certainly will not be “clicking here” I shall be taking it further!

• 
  Naomi_G_Brown (@naomi_G_brown) reported 36 minutes ago from Glasgow, Scotland

  @virginmedia hi there just wondering what's up with the Broadband in the G3 area? It has been abysmal all week, today alone it has already gone down at least 5 times... Tried calling, gave up due to on hold fatigue 💤

• 
  James Johnstone (@jayceejay55) reported 38 minutes ago from Dumbarton, Scotland

  @virginmedia is it possible to get customer support, or am I expected to continue paying for a non service?

• 
  ✨Charlene✨ (@KnickyEganByrne) reported 39 minutes ago from Glasgow, Scotland

  Absolute joke of a company @virginmedia call the “Customer Services” for help but staff are rude, and obnoxious & apparently need retrained if the Manager is anything to go by as the staff have been giving out the incorrect information, which i just need to accept! #pathetic

• 
  Darren 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@darrenmiller75) reported 40 minutes ago from Bishopbriggs, Scotland

  @virginmedia just been on/off hold with 2 call handlers to get cut off after 1hr 40 mins regarding upgrading with black Friday personalised email I received. Absolutely disgraceful customer service.

• 
  Ross R MacLean (@jamboross) reported 43 minutes ago from East Kilbride, Scotland

  @virginmedia Really pissed off with you today, my contract ends on the 22nd of December and whilst I've never had TV with you, you refused to give me the deal. Well done, YOU LOST, I AM LEAVING YOU NOW FOR GOOD.

• 
  🌪 (@LazyHermit) reported 44 minutes ago from Clydebank, Scotland

  @virginmedia Been a Virgin customer for years. Cancelled Tv but have broadband and phone. Even my Freeview channels have been blocked on my boxes!! How churlish can a company get??😳 Freeview channels?! Show some compassion to your customers

• 
  Cynthia Halatyn (@CynthiaHalatyn) reported 46 minutes ago from Glasgow, Scotland

  @virginmedia help!!! Over an hour on hold and your system hung up on us and we've just had to call back 😭

• 
  John BIDEN WON Reilly ™ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrReillyJohn) reported 55 minutes ago from Glasgow, Scotland

  @virginmedia disgusting staff twice put on hold when trying to complain over 2 hours! What a **** service

• 
  Ross R MacLean (@jamboross) reported 56 minutes ago from East Kilbride, Scotland

  Remember when @SkyUK and @virginmedia used to give a flying **** about their customers? I have both and I'm trying to give one up, but it may be both the way things are going!!!!

• 
  maverick (@maverickMMI) reported 60 minutes ago from Glasgow, Scotland

  @virginmedia customer service is embarrassingly bad. Miss sold then hung up on after being on hold for 75 minutes Sign up with this company at your peril

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jakey Wakey (@Jakey_Wakie) reported 7 minutes ago

  @virginmedia Hi applied for intelligent WiFi and WiFi pods. I am on ultimate Oomph package, advised online that I am not eligible. Is this correct? My WiFi around the home is awful

• 
  George (@georgethelliar) reported 9 minutes ago

  @virginmedia why is it so hard to contact someone from your team?!? phone number doesn't work and can't get on the web chat on the website!!

• 
  brenda seddon (@brendaseddon) reported 11 minutes ago

  @virginmedia someone please resolve this issue 2 weeks without a home phone 65 year old husband land line is our life line cannot ring you because the land line is not working !!!!!!!! 17 years as a customer

• 
  Jackie Lewis (@JackieL50390659) reported 11 minutes ago

  @virginmedia No issues in my area. I was a Virgin Mobile customer before, but left due to poor signal strength and calls cutting off. Now 4 years later it is exactly the same. I was with EE and there were no signal issues. I regret leaving EE. I believe it is poor signal with Virgin

• 
  Lizzie Jenner (she/her) 🏳️‍🌈 (@EJennerSLT) reported 16 minutes ago

  @MeadsLiam @virginmedia Do you get the impression that something major is going on at #virginmedia? I've had a similar experience. Promised multiple times that I'd get a call back and they never did. We're stuck with a fitted cable but no hub so no Internet. Engineer quoted #importation issues.

• 
  Babs 🐝 (@mcfcbabs) reported 18 minutes ago

  @rosiepresc1 It sort of depends on location. You’ll be best using the comparison sites which’ll give you a rough idea of speeds. Basically anyone other than Virgin Media/Hyperoptic will run on BT’s copper network.. so all the other providers rent off BT’s lines. Hope that makes sense

• 
  HarrisonUSW (@UswHarrison) reported 18 minutes ago

  @virginmedia the internet went down around 12am last night and hasnt come back on, tried all the resets and factory reset like suggested and still nothing, connected without internet is what keeps showing up, looked on outage and many cases of this around currently but no fix yet

• 
  JimJaam (@JimJaamPlays) reported 20 minutes ago

  @virginmedia Can you advise how I can go about talking to someone to explain my issue? As I’ve said, I can only get through to an automated message, regardless of what I put in.

• 
  Kieran Smith (@Kieran_smith9) reported 21 minutes ago

  @virginmedia hi, can you tell me why the WiFi speed is so bad! I’m having to use my phone data because the WiFi is shocking, I’ve now only got 2gb left! Please get in contact with me!

• 
  Ashley Sheridan (@AshleyJSheridan) reported 22 minutes ago

  @virginmedia I've already tried to contact you via the online messaging system on your website (no reply in almost an hour), and left a further complaint via the form on your website. As a human being, don't you think that that summary is pretty crap?