Virgin Media Outage Report in Renfrew, Scotland
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The latest reports from users having issues in Renfrew come from postal codes PA4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Dumbarton, Paisley, Erskine, Renfrew, Alexandria, Clydebank and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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Heidiloo Edwards
(@HeidilooE) reported
from
Glasgow, Scotland
@virginmedia Aaaarghh 😤🤬 Just waited 15 minutes to get through, then you cut me off and then when I call back, you're closed.. Is it any wonder I want to leave.... shockingly low service levels for over 2yrs now..
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Lisa Louise Geary
(@Lisa_Louise89) reported
from
Clydebank, Scotland
@virginmedia your call centre customer service is shocking.
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
@virginmedia @MoneySavingExp @TomMockridgeVM As I explained before, there is no complaint therefore the COP is not relevant.
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Billy McDiarmid 🏴 🇪🇺
(@BillyMcDiarmid) reported
from
Glasgow, Scotland
So @virginmedia still issue cheers for refunds. You ain’t NTL any more guys, so your banking processes should be from when they existed. @Sarah_Mone
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Dave
(@shaw_shank13) reported
from
Alexandria, Scotland
The @BBCiPlayer on @virginmedia is absolutely useless. So unresponsive and slow. The sport is finished by the time it eventually loads.
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Pat Cavanagh
(@MrHoopy7) reported
from
Renfrew, Scotland
@virginmedia not impress with the click to collect system. Owner of shop had no clue also was spitting at me. Shop name was wrong. Total joke of a service not amused
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Joe Lappin
(@joebhoy08) reported
from
Glasgow, Scotland
@virginmedia Yesterday I was having a lot of problems, I left for work at 6.30am today it seemed fine.
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Jazza
(@jmilprint) reported
from
Glasgow, Scotland
@virginmedia No 4HD as stated, never mentioned BBC, Started asking for a pin number half way through a show. Then stated FourHD not available on Virgin. Working now however.
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia This is totally unacceptable&is shocking customer service from you,I have wasted literally hours on webchat &still not resolved.Ticket No: P009177306 raised for this.Can u resolve this&ensure my billing is correct on system&I don't get £7.50 monthly charge texts/emails re this.😡
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Ang
(@AngSimLJS68) reported
from
Glasgow, Scotland
@Hughesy48 @virginmedia You’d think they would be embarrassed and respond ASAP. FB it too...see if their customer service kicks in at that. Go get a deal with Sky 😉
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Stacey 🏴
(@staceyjaneadam) reported
from
Paisley, Scotland
@virginmedia We can’t call out now or receive calls with home phone; we have no dialling tone; issue with phone since Thursday; no local issues when ‘test’ is run which is obviously wrong.
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Pat Cavanagh
(@MrHoopy7) reported
from
Glasgow, Scotland
@virginmedia I've been trying to Contact Some One about joing as a new customer an most of the agents are rude. As they kept Speaking in India an ridley cut me off.. How are we sippoi to join of we don't get any help
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
@virginmedia @MoneySavingExp @TomMockridgeVM well there you go. A customer service enquiry concluded with a passive aggressive flourish. That's incredibly poor behaviour.
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Andrew John Rainnie
(@AndrewRainnie) reported
from
Glasgow, Scotland
@virginmedia No thanks. I don't want to spend more money on texts just to explain how bad virgin media's customer service truly is. I'll contact CISAS.
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Hank Schrader
(@markmcc4) reported
from
Glasgow, Scotland
@virginmedia Definitely give the text message a go as phoning that number you provided is a terrible service.
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ian24
(@ianprice157) reported
from
Clydebank, Scotland
@virginmedia probably the worst company for customer service, after spending 1 hour 25 min on the phone to order 2 new v6 boxes -3days later only 1 arrives. Just off the phone again after another 20 min to hopefully get another box. Sort it out Virgin!!
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Pat Cavanagh
(@MrHoopy7) reported
from
Renfrew, Scotland
@virginmedia not satisfied of the service I received when trying to collect item at a newsagent shop. N when speaken to owner he spat at me twice. Also refuse to say he had item when he did.Was going to call police for theft. Also name of shop has been changed.Pathetic service
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David McGuire
(@davidmcguire84) reported
from
Kirkintilloch, Scotland
@virginmedia why do your staff continually tell me that problems with the virgin go app will be fixed tomorrow and it never is ! It’s pointless calling your centres !!!!!
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jackie fusion
(@FusionFabrics) reported
from
Paisley, Scotland
@virginmedia can you advise which channel BBC 2 Scotland is on. As 806 is English, 108 is BBC 4. Totally and utterly confused. Please help.
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Jennifer Ferguson
(@jennafer1977) reported
from
Thornliebank, Scotland
@virginmedia It went off 4 days ago and no local issues. they tried to fix it over the phone however were unsuccessful. The problem is they could not proceed further until they spoke with my husband (in the house) which I said was not possible, they said there was nothing more they could do
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DR
(@divijr) reported
@virginmedia After 4 days of trying I've had enough, I have tried every contact method, raising an official ofcom complaint now.
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London Hotspur
(@LondonHotspur) reported
@virginmedia So second outage in 3 months. No compensation, even when I ask for an upgraded router I'm told I have to pay. Working from home, clinically vulnerable and your response is. Wait for the fix. Nice customer service. Oh, hi @skytv 👋
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DR
(@divijr) reported
@virginmedia No none are being reported, but I have no faith in that as last time there was a total outage in the area no faults were reported on that site.
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Sven Brachthauser
(@sveno74) reported
@virginmedia Mobile data at speeds below 1mb/s for last 3 days - customer service not available for help, tried online chat and kept waiting for 30 mins w/o response - funny enough for an upgrade someone was online straight away... still no internet or solution.
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DR
(@divijr) reported
@virginmedia Have tried both, pretty much same result. Have completed all the trouble shooting steps multiple times, it is definitely a VM network issue, not internal, as there are occasional points in the middle of night when speeds are ok.
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Dan Storry
(@danstorry) reported
@virginmedia good morning. I've sorted a new deal this morning and was told ill receive a text/email confirming the changes. I haven't received anything, also my account hasn't updated when looking online. Can you help please
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Ed
(@OnFootJesmond) reported
@virginmedia You see a chat based customer service portal allows both parties to see a log of communications, is not a drain on anyones time and is often an easier conversation than a phone call. Everyone wins.
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Angela Higgins
(@AngieHayes72) reported
@virginmedia have the worst customer service ever. My Virgin box I've had for years which is breaking, I've been trying to get through to them for days. Now I get a letter to say bill is going up ! I'm changing to @sky #virginmedia #fedup
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Lucy Carlile
(@lucycarlile2) reported
@virginmedia No better, went through all the troubleshooting - bought a Pod for an extra £5 a month, the pod doesn’t work. Have phoned & just am cut off. Can you help?!
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Barney Scholefield 🌈 💙
(@BarneyUoB) reported
from
Birmingham, England
.@virginmedia not your fault, but can you do more to stop the scammers? @NatWest_Help 🙏 thanks for prompt support! /2