Virgin Media

Virgin Media Outage Report in Renfrew, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Renfrew, Scotland 01/19/2026 12:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Renfrew, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Paisley, Uddingston, Dumbarton, Erskine and Renfrew.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow TV
United KingdomGlasgow Internet
United KingdomJohnstone Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

  • weeshug72 Hugh Moan 💙 (@weeshug72) reported from Glasgow, Scotland

    @virginmedia The solution is leaving so I don't have to use more electricity.

  • ChristianBunga7 bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia He treated me like I was stupid. Turned it off and on again and replugged the wires, he replaced the box and left. I mean I am stupid but there really was no need @virginmedia

  • ChristianBunga7 bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    Hey @virginmedia it’d be pretty cool if you guys fixed my internet at some point. Like i know I’ve only spent £30 trying to call you guys and I did get to speak to this nice angry man on your support line who hung up on me immediately (which is a bargain)

  • ChristianBunga7 bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia The checks tell me there are issues. regardless I don’t really care about wider issues in my area. I’ve been sent in a loop for the past month and it’s still broken, I’ve been paying for this time and not receiving a service - this is not the first time either @Ofcom

  • AlexxAdair Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland

    @virginmedia Literally calling to cancel my package and I can’t get through

  • DRoss215 David (@DRoss215) reported from Paisley, Scotland

    @virginmedia Still waiting on Gareth to get in touch. @Ofcom can you please help? No service since the end of January 😡😡

  • donmackeen don mackeen (@donmackeen) reported from Glasgow, Scotland

    @virginmedia That's useless. The service comes and goes, so you won't compensate me. And if have to deal with a "service" that continually cuts out

  • ChristianBunga7 bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia As I said earlier, I’ve had no internet for the past month and continue to be charged. I can’t use most of your support services as I’ve never been sent any of my customer information @virginmedia

  • DRoss215 David (@DRoss215) reported from Paisley, Scotland

    @virginmedia I was promised a reconnected service by yesterday. Didn't happen no form requested 😡😡

  • ChristianBunga7 bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.

  • WeeLemLug princealbertofmonaco (@WeeLemLug) reported from Glasgow, Scotland

    @virginmedia An absolute joke of call , Your advisor just told me to cancel my full contract !! He was laughing and joking with people whilst on the call to me , Can someone please call me ?

  • ChristianBunga7 bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom

  • DRoss215 David (@DRoss215) reported from Paisley, Scotland

    @virginmedia Unfortunately Gareth has been unresponsive I contacted him last Thursday nothing since then still no service 😡😡

  • donmackeen don mackeen (@donmackeen) reported from Glasgow, Scotland

    @virginmedia had the technician come out today after days of patchy service. Got the hub changed, and ... Service still terrible. And now I'm to wait "24 hours"...

  • scoobs1969 Lesley MacGregor (@scoobs1969) reported from Kilbirnie, Scotland

    @virginmedia We have no internet either, and now having to use data on my phone, what is the issue for this area KA25 7HG ?

  • donmackeen don mackeen (@donmackeen) reported from Glasgow, Scotland

    @virginmedia The service checker tells me either nothing, or - as in the screenshot - something completely contradictory. There is no way to communicate with anyone and yet, strangely enough, you still charge me for a service which only works intermittently.

  • DRoss215 David (@DRoss215) reported from Paisley, Scotland

    @virginmedia GT it would be easier if you could access a telephone and engage with a customer that needs assistance. I have now wasted another 20 mins of my time 😡😡 how do I get a resolution?

  • DRoss215 David (@DRoss215) reported from Paisley, Scotland

    @virginmedia I have been waiting since Thursday for a representative to get in touch why? @Ofcom service been disconnected for nearly two weeks. Impossible to speak with anyone from Virgin Media 😡😡😡

  • donmackeen don mackeen (@donmackeen) reported from Glasgow, Scotland

    @virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?

  • DRoss215 David (@DRoss215) reported from Paisley, Scotland

    @virginmedia Email sent hopefully I will get a speedy resolution. Another 40 minutes of my time wasted!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gavdaddi Gavin Clark (@gavdaddi) reported

    @virginmedia #CustomerService #poorservice for the second time this month it appears that your broadband service has failed completely in the GU25 area. No notification of issues and even when you register a fault online when you check back it says you have not! #dishonest.

  • jawaid_mr WRESTLING (@jawaid_mr) reported

    @virginmedia it says on your virgin Twitter page the link what you sent me last night it says keep it on for 24 hours then would I get the full signal bars yes or no

  • jawaid_mr WRESTLING (@jawaid_mr) reported

    @virginmedia ok nat but I can’t call you on twitter because it doesn’t have the video call 📱 😮 do you think in future the Twitter will do video calls so we can be to the virgin customer service

  • LDHMarketing LDH Marketing (@LDHMarketing) reported

    @virginmedia Yes I logged on, ran the tests, switched TiVo off. Waited. Ran tests again. My TV is working. All was working when I went to bed last night. It's not worked since I switched on this morning. And WiFi shows medium signal even though I'm 2m from the hub in the same room.

  • ap3489 Adam Porter (@ap3489) reported

    Hey @virginmedia why does your service status say there's no issues but when I phone you it says there is one? Is it to avoid having to pay out for loss of service. Internet has been almost unusable all week.

  • kellons70 Kelly 💙 (@kellons70) reported

    @virginmedia Is there a problem with the phone line in CR2 9 area as no dial tone. Can you check please.

  • Cyanotle Nathan (@Cyanotle) reported

    @ProbablysaneOG @virginmedia Just to be clear, only started happening yesterday or the day before? I'm curious as my service status says everything is fine (as usual).

  • adelwire graham littler (@adelwire) reported

    @virginmedia But how long does something like this take to do? If I was a new customer today, how soon would a new contact for that person be up and running? Can any of my followers who are with VM answer that last question. Does anyone have RBs email address?

  • hennessy_hayley Hayley Lawrence (@hennessy_hayley) reported

    @virginmedia I am getting really angry with your service! I left you and went with @skytv and my god you are just confirming that I will never use your services again! I am STILL waiting for my £100 refund! I have sent a letter with details on the 9th February and I am STILL...

  • LondonHayden1 LondonHayden (@LondonHayden1) reported

    @standardnews Virgin Media Internet still down after 4 days!