Virgin Media Outage Report in Renfrew, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Erskine, Blantyre, Dumbarton, Uddingston, East Kilbride and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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Vero Walters (she/elle)
(@csersrule) reported
from
Milngavie, Scotland
So this is new- I spoke with a CSR @virginmedia in Scotland. I struggled with her accent & she got irritated with me & snarled "Do you even understand English?" I mean, I have a few degrees issued from Canadian universities... maybe they felt bad for me?
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia I just turned everything off at the mains and restarted it all and that seems to have sorted it. Don’t know why I didn’t think to try that before. Thanks for your help and suggestions 👍
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia Cannot be rectified as the services have been disconnected. I spoke with someone on Friday that said services would be reinstated within 4 hours. After 6 hours, we received nothing. Called back and basically said that call never happened and have no log of the call.
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TheGodofPod (Movie Daft)
(@TheGodofPod) reported
from
Clydebank, Scotland
@toptenpods @skytv I to have fell victim to this, but via Virgin Media, who it took fully 2 days to cancel with. Horrible experience for Mrs B.
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Colin M
(@oletalk) reported
from
Glasgow, Scotland
What's going on with @virginmedia broadband just now? Just managed to find out on 150 that they seem to be doing (emergency?) maintenance of some sort. Is this how they justify "returning to the office"?! 🤪
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Elenita
(@Coops_71) reported
from
Thornliebank, Scotland
@virginmedia I’ve waited 12 hours and still have the same issue
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia I was extremely impressed with the service that I received tonight to arrange for my services to be looked at on the 3rd of October. The handlers manners were perfect and I'm delighted with the service that we received. Please pass this onto him, thanks.
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Kevin Jackson
(@kevinnjackson) reported
from
Thornliebank, Scotland
@virginmedia is there an issue with Virgin Media broadband and phone connection in Glasgow? Neither are working for us and we can log a fault online
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia Yes, we got our package reduced.. And was quoted a price for basic TV, phone line and WiFi.. We received an email confirming this but upon receiving this our TV services was disconnected. On the email it stated that no TV service was included, upon calling up.. We were told this
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia Just tried that, still not working
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Redemption80
(@RedemptionBroon) reported
from
Birkenshaw, Scotland
@GSpellchecker @virginmedia They are rarely competent, not as bad as Vodafone but no one is. Broadband speed wise though no one is close so no interest in cancelling.
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia Well that's another inconvenience. I can't put into the limited characters what we've been through since Friday with your service.
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia that's us done with you guys.. We've been a customer of 30 years and incompetent staff have completed f*cked up.
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Banjo
(@Chban1967) reported
from
Glasgow, Scotland
@virginmedia Absolute shambles of a company with absolute zero customer care. Phone up and agree a contract only to get something totally different phone to complain they tell you the phones getting cut off, the goalposts get moved continuously, communication atrocious. AVOID!!!
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Banjo
(@Chban1967) reported
from
Glasgow, Scotland
@virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling
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Elenita
(@Coops_71) reported
from
Thornliebank, Scotland
@virginmedia I sent an email at 10.51 this morning which was delivered without any issues.
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mac / macca
(@neilmacallister) reported
from
Alexandria, Scotland
@virginmedia - Internet / Broadband service has been terrible last few days, any problems in this area, I am in G83 postcode Strathleven, Alexandria. Thanks
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia As a mark of respect,have you given us all the day off from the internet? Nothing working again!!! Getting pretty fed up with this, and yes I've checked your service online.
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Elenita
(@Coops_71) reported
from
Thornliebank, Scotland
@virginmedia is there a problem with email all of a sudden? It was working this morning and now when I try to send an email from Outlook or on my iPhone, I’m told my password is wrong and when I try to log onto webmail I’m told I have no password.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JimbobSquarepants
(@jimbojetset1981) reported
@virginmedia That’s doesn’t help at all. It just directs me to chatbot which I’ve been using unsuccessfully for a week plus!
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Divya Nagar
(@divn_ag) reported
@virginmedia It is regarding closing my account, I am not able to contact virgin media, can you just ask them to take some action on the complaint.
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inF Embo
(@AyyEmbo) reported
@virginmedia It's fine wired but I want wireless. I'm in the room above upstairs. Shouldn't be a issue
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Jacquie
(@kickinmama) reported
WORST EVER SERVICE PROVIDER 🤬🤬 If you're looking for great service don't choose @virginmedia . Wait 45 minutes to be told they will have to call you back, then they don't. Constantly put you on hold so they don't have to deal with problems.
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Swif’ Nick 🏍💨
(@SwifNick37) reported
@DUCKmagstoke @virginmedia I’ve just switched to BT after 14 years with sky. Got sick of sky poor WiFi coverage & basically giving away all the sport to BT & most recently Amazon, yet no decreases in their charges or discounts what so ever. Good riddance to sky
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Astute Consumer
(@AstuteConsumer) reported
@virginmedia How do I use the texting service (currently on hold, and it’s “only” been half an hour this time…)
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Shannon Murphy
(@Shannon79315272) reported
@virginmedia can not seem to get into your live help to connect you on an issue. Can someone please help???
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Lord James Logan Howlett
(@JamesLoganHowl5) reported
@virginmedia Then when u phone the call centre the person doesnt listen so maybe if i write here you will listen, Anything electrical left within our home was flung out by insurance as there was water damage to the property and they removed all electrucal goods to prevent elctrical faults..
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Lord James Logan Howlett
(@JamesLoganHowl5) reported
@virginmedia Ad rather u tell ur customers correct info when they are having to leave ur service due to storm damage on the roof of their home and ur agents say any old crap to get them off the phone and charge them for the box and wifi hub,
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Tracey
(@kinkykiedis) reported
@virginmedia Hi I appreciate that you are very busy but its been 4 hours since I asked for your help. Please if you can help I need help with my ebilling pin number which I've looked high and low for and it's no where and I can't remember it. I can't log in online without it. Thx