Virgin Media Outage Report in Renfrew, Scotland
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 30: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (3%)
- Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Paisley, Clydebank, Alexandria, East Kilbride, Erskine, Johnstone, Blantyre, Dumbarton, and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 3 hours ago |
|
Glasgow
|
Internet | 14 hours ago |
|
Glasgow
|
Total Blackout | 14 hours ago |
|
Glasgow
|
Internet | 15 hours ago |
|
Glasgow
|
16 hours ago | |
|
Glasgow
|
Total Blackout | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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Saorsa Alba Photography (@saorsa_alba) reported from Alexandria, Scotland@virginmedia Hopeless customer service. All you had to tell me was yes or not if it was virgins fault in my area. But then again your just a call centre and hopeless.
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Paul Harwood (@PaulHarwood3) reported from Alexandria, Scotland@virginmedia All it says is there is an issue no details
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Scott Garrett (@garrett_golf) reported from Glasgow, Scotland@virginmedia been trying to get through to customer service for 3days now..... left on hold for at least 10 minutes every time I try #horrificservice #totaljoke #chargeafortune #answeryourcustomerscalls🤮🤮🤮
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Joe Lappin (@joebhoy08) reported from Cambuslang, ScotlandHi @virginmedia after getting no where yesterday on the phone and on here Iv been given a great deal by @TalkTalk terrible customer service.
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Paulo Italiano (@jockdj83) reported from Clydebank, Scotland@virginmedia Additionally all I'm trying to do is cancel my broadband service.
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Diane Mckay (@weekaiso) reported from Glasgow, Scotland@virginmedia Signal drops every day even got a signal extender to boost the service throughout the house still no joy signal terrible
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graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland@virginmedia can you please help me I saw we have a c130 network error on V6 box and can't find WiFi on the list of network to join
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Ross MacLean (@jamboross) reported from East Kilbride, Scotland@virginmedia I've had enough of this shite. Internet keeps switching itself off all the time. This is a disaster and NOT worth the £60 you are charging me for it. Sort it out or I am leaving. Your customer service is a joke, not even contacted me directly with an apology!!!
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Diane Mckay (@weekaiso) reported from Inchinnan, Scotland@virginmedia Just spent 90 min on the phone technician took 20 min to fix internet signal so will see how long that lasts he was very helpful then put me through to get a better deal on my package and was on hold for 70 min unbelievable and still no answer time to move on 😡
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B. David Hogg (@bdavidhogg) reported from East Kilbride, Scotland@virginmedia Turns out there’s not an outage in the area. The struggle continues...
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Diane Mckay (@weekaiso) reported from Inchinnan, Scotland@virginmedia I was told I could get a better deal for £100 as I'm paying 144.99 way to much for the package I have utterly disappointed as I have been a customer for over 15 years
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🏴David🏴 (@dtr1984) reported from Glasgow, Scotland@virginmedia wifi and tv down AGAIN , pay a fortune and theres always some sort of issue with it
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Tyronelad (@mogwaiboy16) reported from Alexandria, Scotland@virginmedia I don’t want to leave been a customer of Virgin media for 30 years, and I’m told my monthly data allowance is used when I connected to WiFi, customer service on 789 was insisting that was the the case , and on web chat exactly the same. What am I meant to do when nobody can help
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Tyronelad (@mogwaiboy16) reported from Alexandria, Scotland@virginmedia Wow , Virgin, just off the phone on 789, I’m astounded at what I was told , she said even if I’m connected to WiFi I still use my mobile monthly data, Jesus wept, I don’t know what to say about that , who can I speak too , I need help urgently.
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Joe Lappin (@joebhoy08) reported from Glasgow, Scotland@virginmedia I have tried 4 times to cancel my subscription today funny enough I keep getting cut off when I mention cancel.
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Paul Harwood (@PaulHarwood3) reported from Alexandria, Scotland@virginmedia Your customer service is appalling without any network for two days whe I call I am told service will not be back till 14th of October. No access to any type of manager in uk.abs raging
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B. David Hogg (@bdavidhogg) reported from East Kilbride, ScotlandSpent the past few days trying to fix my @virginmedia WiFi, and after jumping through all the hoops, still nothing :(
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Tom Watson (@TomWatson1971) reported from Glasgow, Scotland@joelycett Used the text chat service of @virginmedia once. Response after 3 days waiting was to call their helpline. Only got through on the 4th attempt on the helpline, after first 3 attempts disconnected after an hour on hold. 😁😅
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Jennifer Kiernan (@lellifer) reported from Milngavie, ScotlandSo frustrated with @virginmedia another 16 minutes on hold for someone to hang up on me without giving me a second to respond to them. Not only incredibly rude but seriously getting on my wick. Next call will be to cancellations
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Joe Lappin (@joebhoy08) reported from Cambuslang, Scotland@TracyWo67726496 @virginmedia @richardbranson @TalkTalk @VodafoneUK Gonna cancel then get Sharon to call up and order it in her name for £27 a month xx
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Emzily Underwood (@emmerliye) reported@virginmedia I was in the middle of open heart surgery at home when the WiFi cut out and still not on 12 hours later !!! How will you compensate me
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Lawrence Gardiner (@LawroGardiner) reported@virginmedia Router keeps resetting/rebooting/reregistering every evening. Will be out of use for as long as 30 mins and will happen multiple times a night. I've checked service status, all okay. Called the number, all okay. Carried out a pin reset, this solved the issue temporarily 1/2
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Ming Ho (@Minghowriter) reported.@virginmedia Why have you removed #email from service status? My broadband is working, but my email is not; there's nowhere to check outages of that. #virginmediadown #virginmedia
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Fargo Boyle (@JobbsOB) reported@virginmedia I Have been away but logging in externally to check my house with my CCTV, had to come back early as lost connection, I have booked an engineer, but your website status shows no issues after logging in as well as emailing me to say it's backup and running 🤬
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Sid (@sidc1996) reported@virginmedia worst customer service in the whole world
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Ming Ho (@Minghowriter) reported@elainejfoster @virginmedia My email's not working in North London. #virginmedia #email
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Christopher Green (@CDGreen22) reported@virginmedia No known issues on the status page. Don't think it's been identified as an issue yet. Multiple people are reporting packet loss in Manchester on Twitter. Can this be escalated and looked at?
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Steven Ryan (@rsteven17) reportedWi-Fi not working @virginmedia Please sort this out 😤
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Richard Evans (@Richard121) reported@virginmedia I can’t because it is timing out. What would be helpful is you resolving the problem. Area is Stockport SK3. Tried resetting hub, no change. Problem across laptops and phones. 2.3 mbps pretty consistent on Speedchecker.
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Ming Ho (@Minghowriter) reported@virginmedia No, bcos don't want to start messing with my settings when something has gone wrong at your end. As per my previous message, it usually comes back in a few hours, but it's not acknowledged in Service Status. I'm getting incoming mail OK; it just won't send. #virginmedia #email