Virgin Media outages and service status in Renfrew, Scotland

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Renfrew, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Alexandria, Clydebank, Barrhead, Paisley, Erskine, Dumbarton, Johnstone, and East Kilbride.

City	Problem Type	Report Time
Glasgow	TV	10 hours ago
Glasgow	Internet	18 hours ago
Alexandria	Internet	1 day ago
Glasgow	Internet	2 days ago
Glasgow	Wi-fi	2 days ago
Glasgow	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

• 
  Loraine Riddick (@LoraineRiddick2) reported 6 minutes ago from Glasgow, Scotland

  @virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!

• 
  Colin M (@oletalk) reported 6 minutes ago from Glasgow, Scotland

  What's going on with @virginmedia broadband just now? Just managed to find out on 150 that they seem to be doing (emergency?) maintenance of some sort. Is this how they justify "returning to the office"?! 🤪

• 
  Hugh Moan 💙 (@weeshug72) reported 7 minutes ago from Glasgow, Scotland

  @virginmedia why just you just call me under the guise of "offering me a discount on my services" then offer me a deal that means me paying for an extra service I don't currently use or want?

• 
  Crawford Milne (@CrawfordMilne) reported 8 minutes ago from Glasgow, Scotland

  So @virginmedia won't send out a technician because the signal coming into my house is fine - even though I keep telling them it's a problem with the WiFi from the router. I was offered a technician at a cost of £25 !! Absolutely disgraceful customer 'service'.

• 
  Elenita (@Coops_71) reported 10 minutes ago from Thornliebank, Scotland

  @virginmedia is there a problem with email all of a sudden? It was working this morning and now when I try to send an email from Outlook or on my iPhone, I’m told my password is wrong and when I try to log onto webmail I’m told I have no password.

• 
  wolfofwhickham (@wolfofwhickham) reported 11 minutes ago from Glasgow, Scotland

  @virginmedia are you going to answer any of my complaints???? It's been weeks How can you keep getting my bill wrong ? Spoke to your agents many times .... Poor poor service ..... #poorservice #badservice #bad

• 
  Holly McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Hollz2012) reported 16 minutes ago from Paisley, Scotland

  It seems I made a good call using the OVO priority link this morning and not one through virgin media. Joined a virtual queue of around 12,000 that took half hour and although would like to have been lower down at the gig, I can’t have many complaints. #peterkay

• 
  David A (@tofolo_1) reported 17 minutes ago from Glasgow, Scotland

  @virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!

• 
  Ross R MacLean (@jamboross) reported 18 minutes ago from East Kilbride, Scotland

  @virginmedia I was extremely impressed with the service that I received tonight to arrange for my services to be looked at on the 3rd of October. The handlers manners were perfect and I'm delighted with the service that we received. Please pass this onto him, thanks.

• 
  Ironside Design (@ironside_design) reported 29 minutes ago from Kirkintilloch, Scotland

  @virginmedia Hub3.0 no problems with connection and had a few other Virgin customers say the same about connections dropping out

• 
  Lesley MacGregor (@scoobs1969) reported 32 minutes ago from Kilbirnie, Scotland

  @virginmedia We have no internet either, and now having to use data on my phone, what is the issue for this area KA25 7HG ?

• 
  Banjo (@Chban1967) reported 34 minutes ago from Glasgow, Scotland

  @virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling

• 
  Michael Macdonald (@justcall_mesir) reported 39 minutes ago from Alexandria, Scotland

  @virginmedia please have any of the following fake names call me back please ASAP....abby, abys manager, Jean on collections, Bradley who passed me on to some else cause he was out having abeer, or Luke who didn't finish finding a solution to @virginmedia's ineptitude.

• 
  Jitendra Pathariya🇮🇳🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jpathariya) reported 42 minutes ago from Glasgow, Scotland

  Can you please check and help to sort this out? It's really disappointing that wrong information was provided to me to take my consent for upgrade. If I knew the correct benefits, I would have explored other options. @virginmedia

• 
  Michael Macdonald (@justcall_mesir) reported 47 minutes ago from Alexandria, Scotland

  @virginmedia - 3hrs on the phone today to several of your "Managers, Collections, and Tier 1 and 2 staff" No further forward, due to unprofessional calls, rudeness, and staff with a sloppy shoulder approach with no solution, no acceptance of error. Shocking customer service.

• 
  𝕽𝖚55𝖊𝖑𝖑 𝕱𝖚𝖑𝖙𝖔𝖓 (@rjmfulton) reported 51 minutes ago from Thornliebank, Scotland

  @virginmedia hi, just wondering if your support staff are trained on identifying and handling complaints properly? So far “to express my dissatisfaction” and “I would like to complain” haven’t worked.

• 
  Pauline Campbell (@pollyc15) reported 54 minutes ago from Cambuslang, Scotland

  @virginmedia you cancel my netflix subscription as well as other customers.i start WhatsApp message and 4 hours later you offer me a worse off package. Do you add VAT to the 13.99 you charge me

• 
  don mackeen (@donmackeen) reported 57 minutes ago from Glasgow, Scotland

  @virginmedia The service checker tells me either nothing, or - as in the screenshot - something completely contradictory. There is no way to communicate with anyone and yet, strangely enough, you still charge me for a service which only works intermittently.

• 
  Tony McCaffery (he/they) (@tonymccaffery) reported 58 minutes ago from Glasgow, Scotland

  Hey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.

• 
  princealbertofmonaco (@WeeLemLug) reported 59 minutes ago from Glasgow, Scotland

  @virginmedia An absolute joke of call , Your advisor just told me to cancel my full contract !! He was laughing and joking with people whilst on the call to me , Can someone please call me ?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Justin (@juza_23) reported 8 minutes ago

  Basically spend the past week aside from the weekend without TV or broadband because Virgin Media can’t be arsed to send somebody out to fix the problem. ******* ridiculous.

• 
  H.A.R.R.I The AI (@HARRItheAI) reported 10 minutes ago

  Virgin Media have really gone downhill. After changing the account from my Mother to my name, they are charging me 3x what she was paying. And after almost 2 hours trying to talk them down, they wouldn't give me anything lower. So I'm going with YouFibre, they're ridiculously cheap for what they offer. Hopefully they're as reliable and speedy as they're touting.

• 
  john (@jhargie4) reported 14 minutes ago

  @O2 @virginmedia CEO Lutz Schueler been waiting 5 days for my DEALOCK Letter following your refusal to actually discuss my complaint before transferring to another service provider. New customers get better deals than 20 year loyal ones.

• 
  Emily Ford (@T0350X) reported 14 minutes ago

  @virginmedia why is it so hard to cancel an account?!? I’m moving house and out of contract, you don’t service the new area. You have been changing me stupid money for internet for months and when I ring to cancel the account I get moved between multiple people!

• 
  Kelvin (@KelvinEHughes) reported 18 minutes ago

  @WhatTheForkAVFC They sent me a bill once. I've never been a customer of Virgin Media. They couldn't explain why when I eventually got through and sent two reminders to pay, the second quite aggresive, AFTER I had been assured it was an error on their part. Absolute cowboys.

• 
  Dips (@Ndola19) reported 19 minutes ago

  @moonpeach212 @virginmedia Hey, VM will not sort anything out. I have spent so much time trying to sort out my issue as O2 failed to apply my Volt benefit. VM claims they have done everything while O2 claim they are waiting for VM confirmation. They drag the issue out hoping you will go away

• 
  Keeley 🌻 (@Keeleyeveline_) reported 19 minutes ago

  Is anyone elses @virginmedia broadband down? #virginmedia

• 
  A S (@AS04642849) reported 22 minutes ago

  @virginmedia twice today I've been waiting on the phone 30mins just to cancel my contract. This is taking the mick and still not through. Why can't I do this online?! I'll be telling my bank to cut my direct debit. Good luck taking me to small claims.

• 
  Tom (Yogi) (@tummyevans) reported 22 minutes ago

  Good old virgin media decided to go down at 7:30 and pull me out the game so cheering the rest of the chums on tonight. We had a swift 3-0 win yesterday hopefully same again tonight 🍑

• 
  Jenny Barstow (@BarstowJenny) reported 24 minutes ago

  @virginmedia no service for 32 days appointments booked but for wrong issue, every time I go in chat I get different reasons but nothing comes of it. complaints resolved with no communication with me, all I get is we are dealing with it, to say I’m fuming is an understatement