Virgin Media Outage Report in Renfrew, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Erskine, Blantyre, Dumbarton, Uddingston, East Kilbride, Johnstone and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Total Blackout | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@robmckenzieuk @ramfrancisuk Well…. I’m finding out the hard way that @virginmedia are extremely slow in getting me up and running with a new business installation. On to day three after install, with it not working…
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debbie kelly
(@debsakawifey) reported
from
Glasgow, Scotland
@virginmedia No because I've been told on a recorded message there is a issue if the screen is displaying (V53) in the middle of @BGT results aswell the 3rd time in 2months this has happened!!
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Think you should give all the Virgin media customers free Pizza for having Tv problems !!! #UnwatchableTv
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Decdoc
(@Newlandsdoc) reported
from
Glasgow, Scotland
@virginmedia Broadband service becoming a complete joke. Cutting out all the time. Impossible to get any work done. £100 a month 🤬
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk @robmckenzieuk @virginmedia Well this is a new business install... The lack of why there is a problem is the infuriating part. More so, I've taken two days out of my holiday to be there for their install engineers.
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk @robmckenzieuk @virginmedia Even posting online, you get nothing back from them, unlike many other companies whose customer care team swoop in and help. Off this is the way the business users are handled....
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Marko
(@Markobhoy) reported
from
East Kilbride, Scotland
@virginmedia Yeah, scanning fine. Showing a strong signal throughout the house. Must mean VM are choking the bandwidth.
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Johnny bhoy
(@kingkong1888) reported
from
Cambuslang, Scotland
@virginmedia sort yourself out ffs...over £100 a month yet it's gone down twice in the space of a week.. #virginmediajoke
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Marko
(@Markobhoy) reported
from
East Kilbride, Scotland
@terrychristian @SkyHelpTeam It is a pain in the arse, to be fair. We find Virgin seem to strangle bandwidth and slow the network down massively. Two sons, one on a PS4, other on an X Box. Causes major grief. Had Sky before with no issue, yet @virginmedia seems much worse. 😳
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@virginmedia help please I tweet in twice now REPLY
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@virginmedia This is a new installation, and I was told the thing would be operation on Monday 10th after cable installed. I was then told, there is a system problem with Virgin… so I’m a week down the road and no further forward.. Frustrating with no details on why this is happening to me.
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk @virginmedia That’s what I am thinking… they are placing a business package in a residential area… I’m giving them the option to just cancel everything and let me move on… but we’ll see what unfolds…
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debbie kelly
(@debsakawifey) reported
from
Glasgow, Scotland
@richardbranson Mr Branson, I pay for your virgin media services every month without fail, twice this month I have been without tv and wifi for more than 6hrs, this year alone it has went down on more than 3 occasions sort your company out, your quick to take the money from us
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk I’m told there is a fault….. but no idea what type of fault….. Oh well, back to work today after 2 weeks off, crap weather throughout, now got a cracked wisdom tooth I think, and no update from @virginmedia on my business install… I’ll change my name to MARVIN I think…
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@vmbusinesshelp @virginmedia New cable installed on Monday, still no service. Being told that they checked this with the internal team and advised that the national hit issue is still outstanding… I am seriously considering cancelling before this becomes even worse!!
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Since changing to virgin Iv had problem after problem No tv services no WiFi 😂😂 I don’t know why I changed in the first place better of give £60 per month to a good cause instead !
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Chrisy
(@cmuir1611) reported
from
Kirkintilloch, Scotland
@MarcJWallace @virginmedia Aye it's stupid how it ends up being such a simple thing in the end. :@(8) is an understatement
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Robert Inglis
(@ralf1972) reported
from
Glasgow, Scotland
@BSC_Tam @virginmedia @SkyUK My internet was always good,got worse recently,too many channels not working either,got free installation and set up with @SkyUK
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laim
(@LILPEEPACHU) reported
from
Paisley, Scotland
@virginmedia internet went down at 00:09, go to the hub admin page and it says Internet: Access Denied Nothing had changed, cables are fine - pls help I need internet for security stuff
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk @virginmedia It's the completed lack of information that starts to irritate me. If they expect me to pay £61 a month and out of that month not get 100% service then I'll not be happy in any shape or form.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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HI, my name is...
(@nataliehaycock) reported
the absolute CHEEK of @virginmedia to put their prices up when their service is worse than ever!! how can you justify almost £100 a month when your internet is so shoddy, our mobiles have been connected to data, not your wifi, for most the month.
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Katrina
(@Amber_Katrinaa) reported
@virginmedia Yes but its for Monday which is ridiculous! My household is full of people that use computers and phones daily. It just changed to "Connection without internet" suddenly late last night with no problems throughout the day.
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Lisa Goodwin
(@goodwin859) reported
@virginmedia Virgin mobile was partnered with EE Perfect now with O2 pointless having a phone. No or little signal can I leave to back to EE without fines still have a year to go 😩
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AO
(@Adeolu_98) reported
@virginmedia this problem is still going on, have had no internet for over 12 hours now. Can I please have an update about what is being done to fix this problem ?
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Katan Hirachand
(@katan_hirachand) reported
@virginmedia Worth you taking a look at the log of events. I work in a customer facing role and the lack of implementation on agreed follow-ups is staggering. Your staff's feet would not touch the ground in most organisations. Lack of senior management intervention too...the list goes on.
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Mr.Nice
(@SenorNicee) reported
@virginmedia no Internet again?? honestly worst Internet provider I've had, constantly going down, had no TV or Internet since yesterday afternoon
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Bill Glassup
(@BillGlassup) reported
@virginmedia Broadband, TV and Phone have been down since yesterday afternoon- any update on what’s wrong and when it will be fixed?
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Cara Sly
(@cara_sp) reported
@virginmedia hi, I have no tv, internet or phone in EN5… your service status page isn’t working and the automated phone system just says my connection is offline
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Callum Williamson
(@CallumJW1993) reported
@virginmedia Internet down since at least 6am in Dunfermline, cables fine, service checker is showing no problems in area. Showing "No RF signal detected" in hub page. Worked perfectly all last night.
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Ashley Moore
(@AshMoore_) reported
@virginmedia @Ofcom is there anything i can do here? I've been told I can't even get compensation, as i would need to have had a "full blackout" of all services for that to happen? given the fact that I'm paying £45 a month, and not having a reliable connection for over 2 days would qualify?