Virgin Media Outage Report in Renfrew, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Paisley, Uddingston and Dumbarton.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Still broadband issues in my area G4 @virginmedia This has not been sorted since Friday despite the message online that it was.
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I have no idea how to book an engineer without another frustrating call . I am hoping that ad the TV issues are resolved my internet will be fixed
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Still no broadband. Since yesterday 12.30pm @virginmedia Ridiculous service.
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Why has my broadband been down since 12.30 yesterday @virginmedia
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Mark James West🍀
(@WWestyyy_) reported
from
Johnstone, Scotland
@virginmedia Been off since this morning, didn’t think much of it until tonight. Been off since about 8.30, not fussed much channels and that are still on just no internet, neighbours have same problem
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia I’m trying to get out of the contract. The hassle is too much. Every couple of months something happens and it’s never resolved accordingly. The amount of engineer visits I’ve had. Ridiculous
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Still no service. It seems to connect then disconnect itself. This has been from Friday 12.30pm til today..
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Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Please contact me ASAP about my complaint. I was driving when your advisor contacted me and wasn't able to talk. Yet again my broadband is incredibly slow. I dont pay for slow broadband, but it appears that you charge me for it nonetheless.
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia 2 attempts at contacting their tech dept. 90mins in total waiting, I gave up. They directed me to a forum for help. But all that showed me was I wasn’t alone. 😡
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@scottmaguire4 @Kevin38801124 @virginmedia I tried retentions previously but because I had 20months still in my contract (I’ve been with them 9yrs but apparently package changes mean new contract dates) they weren’t giving s ****.
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Kelly Ann Ferguson (McElhill)
(@kellymcelhill87) reported
from
Clydebank, Scotland
@virginmedia how you treat your customers is disgusting better treatment for new customers rather than loyal ones 😔
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Jim Bauld
(@jimbauld) reported
from
Glasgow, Scotland
Getting absolutely fed up with the pixelation on @virginmedia during live HD broadcasts... paying far too much to get this crap
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia They don’t care. Cancel and they’ll bill you for the remainder of your contract and do this til you give in and pay, even if the service is so appalling you’ve had to cancel. Even from their own site the amount of frustration is awful. And to direct an irate customer to that 🤯
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Craig Taylor
(@Craigsheesh) reported
from
Alexandria, Scotland
@virginmedia had an absolutely waste of time phone call with Jay from your customer service today. Been with yourselves for 9 years and he was not prepared to assist me in the slightest to try and work out a better deal. Clearly customer loyalty means nothing to you.
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Carole Paton
(@CarolePaton) reported
from
Paisley, Scotland
@virginmedia Too complicated for a message and Customer Care.......just didn’t.
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Wow that community page hasn’t filled me with. You have endless pages of unhappy users it seems and with similar broadband issues.
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Maureen
(@PantheraComms) reported
from
Paisley, Scotland
When you get in from work late and just want to catch up on @Stranger_Things and can’t because, for the umpteenth time @virginmedia is down in PA1. Seems routinely to have problems after midnight yet they never admit to any issues. 💩
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Tigg-Pupp
(@djtiggeh) reported
from
Paisley, Scotland
Gotta laugh. My @virginmedia home phone is not working yet they want me to call on my virgin media phone to resolve fault. I am NOT paying over inflated charges from another line to fix my landline
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Kelly Ann Ferguson (McElhill)
(@kellymcelhill87) reported
from
Clydebank, Scotland
@virginmedia I have been a customer for years but my bills have become over double what it started I decided to leave, but realised broadband is probably better with virgin! I found a deal on uswitch that was good, to be told no I have to pay double that offer as its only for new customers
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia I’ve followed all these steps and been on phone waiting on Technical for 45mins. There was a known issue yesterday that was being fixed apparently. Since then no broadband access.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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viva la revolution
(@brianostle) reported
Ffs nearly an hour on hold to @virginmedia after a wasted day on WhatsApp with futile messages back and forth 🤬🤬🤬🤬 2 days trying to sort **** out and still no progress and they have the cheek to put my bills up by nearly 60 quid per month 🤮🤮🤮
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Olivia Gunning
(@olivegunning) reported
@virginmedia No... we are moving house. We agreed to a date and it was changed. I hope i won't be forced to pay a penalty. Would be great to sort out customer services, Virgin, I've never known such a mess with you guys.
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Anthony Biddlestone
(@tonegode) reported
@virginmedia Since moving address at end of April, nothing but continuous problems. Wrong bills, can't access account online or via app.
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Olivia Gunning
(@olivegunning) reported
@virginmedia But how is this alright? I have an absent, aggressive, unpleasant service and end up losing out. Please let me know how to make a formal complaint.
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Mark Sumner
(@marksumner71) reported
@virginmedia Yes done that and still here I am with a faulty service. Does anyone in your organisation take responsibility for anything and actually commit to fixing the problem? Four weeks in to a brand new service and had a fault since day 1 - probably the worst customer service ever
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Al Bundy
(@therealjimr0yle) reported
@virginmedia Tell your Glasgow/Bellshill based advisor Gregor he is a sleekit, snakey, rat f*ck for hanging up on me cause I wanted to cancel my account. Not as smooth as you tried to make it out!
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Olivia Gunning
(@olivegunning) reported
@virginmedia Engineer issue. But this isn't my problem and not what i signed up for! I'm receiving very aggressive customer service from your colleague.
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Eddy Baker
(@ItsEddyBaker) reported
@virginmedia Hi, still no luck getting through. I also submitted a complaint through the website on Monday and have yet to receive an email acknowledgement. Are there any other options available to me to speak to anyone?
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Esjay
(@essers) reported
from
Manchester, England
@virginmedia That’s where I started, two days ago. The live chat sent me over to the WhatsApp service, so I wouldn’t be ******* waiting on my phone etc. I’ve given my details so many times, I practically know my account number by heart now. If you look through the chat history, you can see
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Mark Sumner
(@marksumner71) reported
@virginmedia No broadband issues reported in my area