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Virgin Media outages and service status in Renfrew, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 5 outage signals in the last 24 hours around Renfrew, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received May 3, 7:29 PM GMT+1.
  • 63% Internet (63%)
  • 18% Wi-fi (18%)
  • 9% Total Blackout (9%)
  • 5% E-mail (5%)
  • 5% TV (5%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 3: Problems at Virgin Media

Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Renfrew, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Dumbarton, Paisley, Johnstone, Clydebank, Bishopbriggs, Alexandria, and East Kilbride.

CityProblem TypeReport Time
Glasgow Internet 2 hours ago
Glasgow Internet 3 hours ago
Glasgow Internet 3 hours ago
Glasgow Internet 4 hours ago
Glasgow Wi-fi 6 hours ago
Glasgow Internet 1 day ago

Nearby cities with recent reports

Glasgow

23 recent signals

2 hours ago
Dumbarton

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

  • wilsonfkp
    Wilson (@wilsonfkp) reported from Renfrew, Scotland

    Broadband is down, @virginmedia I guess this is affected by @ScottishPower blackout in PA4

  • wilsonfkp
    Wilson (@wilsonfkp) reported from Glasgow, Scotland

    @virginmedia I guess it's being restored, I'm on a wired connection and last night and early this morning was like connecting and disconnecting, a bit unstable but I guess your team is working on it

  • DRoss215
    David (@DRoss215) reported from Paisley, Scotland

    @virginmedia I have been waiting since Thursday for a representative to get in touch why? @Ofcom service been disconnected for nearly two weeks. Impossible to speak with anyone from Virgin Media 😡😡😡

  • keybo7
    Kieran Reynolds (@keybo7) reported from Clydebank, Scotland

    @virginmedia How did folk manage to buy these when site down?

  • donmackeen
    don mackeen (@donmackeen) reported from Glasgow, Scotland

    @virginmedia That's useless. The service comes and goes, so you won't compensate me. And if have to deal with a "service" that continually cuts out

  • dtr1984
    🏴󠁧󠁢󠁳󠁣󠁴󠁿David🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@dtr1984) reported from Glasgow, Scotland

    @virginmedia WiFi down? , app down?

  • jamespa98970524
    james parrott (@jamespa98970524) reported from Glasgow, Scotland

    @virginmedia unable to get a contact number, internet has been down for 2 days. Online only offers technician for Wednesday 27th… both work from home !!! HELP

  • wilsonfkp
    Wilson (@wilsonfkp) reported from Glasgow, Scotland

    @virginmedia seems to be down in Renfrew... No internet for tonight 😭

  • AndrewTOG
    Andrew Bradley (@AndrewTOG) reported from Glasgow, Scotland

    Well no @F1 the. Thanks to @virginmedia failing and not connecting. No customer support open and no response online… what dark age company is this ?

  • AlexxAdair
    Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland

    @virginmedia Literally calling to cancel my package and I can’t get through

  • PotatoAimZero2
    Respawn Doesn't Respond (@PotatoAimZero2) reported from East Kilbride, Scotland

    @virginmedia Connection keeps cutting every 45 or so minutes. Receiving 0 to no network what so ever at any giving time. "Unstable network". Before you asked yes the router has been reset and tested multiple times. Turned off and on and yet still the same issue.

  • jpathariya
    Jitendra Pathariya🇮🇳🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jpathariya) reported from Glasgow, Scotland

    Can you please check and help to sort this out? It's really disappointing that wrong information was provided to me to take my consent for upgrade. If I knew the correct benefits, I would have explored other options. @virginmedia

  • DarrenMcGuigan5
    TDR-Dazabelle 👑 (@DarrenMcGuigan5) reported from Dennistoun, Scotland

    Anyone else having issues with @virginmedia today I can't get online no signal Nada

  • DRoss215
    David (@DRoss215) reported from Paisley, Scotland

    @virginmedia Still waiting on Gareth to get in touch. @Ofcom can you please help? No service since the end of January 😡😡

  • AlexxAdair
    Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland

    @virginmedia It wont even let me run a speed test. When I go to status check it says no problem found but when I call I says intermittent issues??

  • wolfofwhickham
    wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland

    @virginmedia are you going to answer any of my complaints???? It's been weeks How can you keep getting my bill wrong ? Spoke to your agents many times .... Poor poor service ..... #poorservice #badservice #bad

  • tonymccaffery
    Tony McCaffery (he/they) (@tonymccaffery) reported from Glasgow, Scotland

    Hey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.

  • spongebath63
    Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland

    @virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...

  • DavidMcGill7
    David McGill (@DavidMcGill7) reported from Glasgow, Scotland

    @virginmedia TV & Internet was down for 4 days last week now it’s all off again & won’t be fixed until tomorrow night at the earliest, a dreadful service 🤬

  • neilmacallister
    mac / macca (@neilmacallister) reported from Alexandria, Scotland

    @virginmedia - Internet / Broadband service has been terrible last few days, any problems in this area, I am in G83 postcode Strathleven, Alexandria. Thanks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • mec337
    mec337 (@mec337) reported

    @virginmedia my phone is not working again !! are there any issues with TW13 area. Before I waste my time again

  • VirginmediaCSUK
    VirginmediaCSUK (@VirginmediaCSUK) reported

    @virginmedia @chuckmiddleton Have you tried learning to lip read until we are able to sort the audio issues?

  • jamespdrury
    James Drury (@jamespdrury) reported

    Considering Virgin Media broadband but don't want a Hub 5? If you're in a VM full fibre area, GiffGaff broadband comes with an Eero 6+ and 900Mb (UP & DOWN) is just £32 per month, no mid contract increases. Use own router for upto 1.2Gb. Use referral code K0DEJXGV for £50 credit.

  • Unkown_Villainn
    بابلو (@Unkown_Villainn) reported

    @Jxs_b Worst one is virgin media, feels like no human is working for them

  • keithman45
    Big Ape (@keithman45) reported

    @virginmedia @Oxford_Life Yep, same experience. Upgraded to 360, error messages, engineer fitted new box...different error messages. Called 150 Friday to be told it's be fixed remotely by 2nd line... still not working properly. . Looks like another call needed

  • karenwigg1
    karen (@karenwigg1) reported

    @virginmedia since having new TV box installed, I am now awaiting my 3rd visit from an engineer to fix yet another problem. Getting a bit fed up with this now.

  • DWRICHARDS
    David Richards (@DWRICHARDS) reported

    @virginmedia Thanks so much. Who should I ask for?! Current promise via Chat is a chq within 30 days. The problem with contacting Virgin Media by phone or online when you are a former customer chasing a refund is that it is difficult to get past your security checking if it's an old a/c.

  • kcblades
    Kevin Blades (@kcblades) reported

    @virginmedia NE28 broadband appears down. I work from home. So any updates?

  • gibbodive
    Gibbodive (@gibbodive) reported

    @entrustTMF @virginmedia BT are woeful too. Over 20 years of misery at 2 different premises. Starlink now - exceptional in every way except for one 3hr occasion with a world wide outage. AMZN also getting into satellite broadband soon. US extreme tech beating UK cables buried in the ground !

  • birdiegotweet84
    BM (@birdiegotweet84) reported

    @virginmedia Hi guys. The voice activated part of my remote isn’t working at the moment. Could you give me some guidance on how to fix the issue please? Thanks in advance for your help!