Virgin Media outages and service status in Renfrew, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Clydebank, Glasgow, Paisley, Alexandria, East Kilbride, Erskine, and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
 Clydebank
|
Wi-fi | 15 hours ago |
|
Glasgow
|
Wi-fi | 16 hours ago |
|
Glasgow
|
Wi-fi | 17 hours ago |
|
Glasgow
|
Internet | 17 hours ago |
|
Glasgow
|
Wi-fi | 22 hours ago |
|
Glasgow
|
Wi-fi | 1 day ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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John Doh (@lidlmix) reported from Glasgow, Scotland@virginmedia hi, I just downloaded American Utopia and the sound was awful. Also, when I tried to sign up to the Virgin Store the text on the TV screen was really screwed up. Have you been having problems,?
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✨Charlene✨ (@KnickyEganByrne) reported from Glasgow, Scotland@virginmedia There was no resolution made! That’s part (a very small part) of the problem! And after being called a Liar by said manager I certainly will not be “clicking here” I shall be taking it further!
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Ped (@ped1969) reported from Bishopton, Scotland@michaelt1967 @virginmedia We gave up, constant hassle with poor virgin wifi... fitted Nest wifi and turned our virgin Hub to Modem mode. Everything is brilliant now.
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ians (@ianster78) reported from Glasgow, Scotland@virginmedia The lack of professionalism from your customer service team and also I’m looking to leave because yous can’t provide me with the service I am paying for but I need to pay to leave.
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GlasgowFuk(7k) (@GlasgowFuk) reported from Glasgow, ScotlandI hate to admit it but @virginmedia customer service / support is absolutely dreadful. Hate saying this as I worked for them for over 6 years #notahappycustomer #shockingservice #wouldntrecommend
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Cynthia Halatyn (@CynthiaHalatyn) reported from Glasgow, Scotland@virginmedia help!!! Over an hour on hold and your system hung up on us and we've just had to call back 😭
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John Hewitt (@ziggyhewitt) reported from Barrhead, Scotland@TonyGreen67 Hi I'm from HMRC. It has come to my attention that you owe inheritance tax, please pass on your bank details. Thanks in advance. Also, your last payment to Virgin media never went through. I will deduct that as well. Saves you bothering in these trying times. 🤪
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🌪 (@LazyHermit) reported from Clydebank, Scotland@virginmedia Been a Virgin customer for years. Cancelled Tv but have broadband and phone. Even my Freeview channels have been blocked on my boxes!! How churlish can a company get??😳 Freeview channels?! Show some compassion to your customers
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✨Charlene✨ (@KnickyEganByrne) reported from Glasgow, ScotlandAbsolute joke of a company @virginmedia call the “Customer Services” for help but staff are rude, and obnoxious & apparently need retrained if the Manager is anything to go by as the staff have been giving out the incorrect information, which i just need to accept! #pathetic
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James Johnstone (@jayceejay55) reported from Dumbarton, Scotland@virginmedia is it possible to get customer support, or am I expected to continue paying for a non service?
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James Johnstone (@jayceejay55) reported from Dumbarton, Scotland@virginmedia after 4 weeks of trying and hours wasted eventually got through to a human. After problem analysis he announced “our systems are down, please call back after 4 hours”,I asked him to call me back,our system cant do that,really? Worst customer service - bye Virgin. 👋
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Mary Brogan (@Diamondmarydoll) reported from Cambuslang, Scotland@virginmedia And if you take a look at your help.section.....that's what I tried!!!!
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Mary Brogan (@Diamondmarydoll) reported from Cambuslang, Scotland@virginmedia I'll call to cancel when I get home. Don't have time for this nonsense.
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Darren 🏴🇬🇧 (@darrenmiller75) reported from Bishopbriggs, Scotland@virginmedia just been on/off hold with 2 call handlers to get cut off after 1hr 40 mins regarding upgrading with black Friday personalised email I received. Absolutely disgraceful customer service.
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John BIDEN WON Reilly ™ 🏴 (@MrReillyJohn) reported from Glasgow, Scotland@virginmedia disgusting staff twice put on hold when trying to complain over 2 hours! What a **** service
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Grejurn 🏴🇪🇺 B L M (@_Grejurn) reported from Glasgow, ScotlandThe @virginmedia tech support scammers are back! Apparently I have an unstable internet connection and am an "idiot woman" for saying there's a purple light on my router (modem mode)
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ians (@ianster78) reported from Glasgow, Scotland@virginmedia So I have to pay for a service that yous can’t provide and then if I leave for this reason I have to pay for that aswell
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Ross Reid (@RossRei13692512) reported from Uddingston, Scotland@virginmedia VM service shocking once again
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Decdoc (@Newlandsdoc) reported from Glasgow, Scotland@virginmedia my internet is down was promised a virtual tech assessment last night but changed to 22/12 visit. I need access as work in NHS Primary Care ASAP
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david belcher (@soulboydaveybee) reported from Glasgow, Scotland@virginmedia Slow. Erratic. Unreliable. And I don’t currently have the time to waste on phone calls which end with me being abruptly disconnected
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hailee (@HaileeBacardi) reported@SCOTTAMANIA @virginmedia No, that’s not what I was getting at. I wanna use my Xbox on the TV like I would when I’m on the WiFi… except my WiFi is shockingly bad!
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Lorvin Afonso (@AfonsoLorvin) reported@virginmedia really disappointed with your service , I recently moved houses and was meant to get everything installed , the engineer came and fixed the broadband and left. And 5 days later I still don't have e my TV box set up. Really disappointed.
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John Truesdale (@JohnTru90613516) reported@virginmedia really disappointed in the ongoing poor service you are providing Wifi is terrible & although entitled to 3 boosters was provided with 1 which has made no difference to the poor speed/quality Can’t speak to anyone as the system set up is to avoid any customer support
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💕The Beauty Belle (@bellasbeauty5) reported@virginmedia yes i will do but u think the forums will help this problem ok ?
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Damien Fitzgerald (@Damofitz) reported@virginmedia come on Virgin, I've just worked 7 days straight, come home hoping to chill out and catch up on some gaming and Netflix and the sodding Internet is down with a eta fix of 8 hours away. Can't wait to bin you appalling service off once my current contract is up
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Victoria Edwards (@Ticvoria3) reported@virginmedia @virgin customer reports that you issued a PAC code to a fraudster allowing them to steal your user's number and invalidating every bit of 2FA they've set up. Their bank account already under attack. You do nothing.
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Sam K (@samko1235) reported@virginmedia Just the yellow one at the bottom. I've been over the various resets with your phone team a few times and none of them have been able to sort. The hub is clearly not working correctly and needs and engineer to fix it.
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Alan Surgeon (@AlanSurgeon) reported@virginmedia will the known problems in EH1 / #Edinburgh be fixed soon ?
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Julie Fryer (@JulieFryer14) reportedDear @virginmedia - please can you tell me where @KerrangMagazine tv has disappeared off to & why ******** the box is on every channel?!
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P.A.T.V. Scunthorpe (@PATVOne1) reported@HapG86 @virginmedia Ongoing issues from Sat 25th Sept at Red Bee Media, who playout the channels, means they are still off air after a fire incident. They are being repaired, but their servers have been damaged, so as The Box is working, it is being used as a back up feed for its sister channels.