Virgin Media

Virgin Media Outage Report in Renfrew, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Renfrew, Scotland 02/02/2026 09:05

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Renfrew, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Dumbarton, Uddingston, East Kilbride, Erskine, Johnstone and Paisley.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomDumbarton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

  • steebee35 Steebee (@steebee35) reported from Glasgow, Scotland

    @virginmedia I haven't been able to watch my virgin go app for months, continually being asked to register the same device to the point I can't watch anything, useless service

  • Coops_71 Elenita (@Coops_71) reported from Thornliebank, Scotland

    @bless_machine @SkyUK @virginmedia Thanks, but my parents have cable and no issues. And I don’t think they ever had a 47% increase on their monthly bill with no warning.

  • johnnie_mc Seonaidh McIntyre🕷️🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@johnnie_mc) reported from Paisley, Scotland

    @virginmedia Set up has failed of my new hub 3 router received today, I have checked all connections & tried to call but the call center is closed. Can you please help?

  • EraicLyrios Éraic Lyrios (@EraicLyrios) reported from Glasgow, Scotland

    @virginmedia you told me a router would be delivered on Saturday. Yodel says they couldn’t access the building, even though we were all in. You told me it would arrive today, yodel just rebooked it for tomorrow. I have been your customer for 3 days and I already want to l LEAVE

  • santimatalonga Santiago Matalonga (@santimatalonga) reported from Paisley, Scotland

    Dear utilities providers (ex @virginmedia & @BritishGas), if you are offering support via chat, embrace that communication is asynchronous. Can't wait around d for you to pay attention, but i will answer eventually. @hp instant ink got this concept. Ask them!

  • cdoolan78 Charles (@cdoolan78) reported from Kirkintilloch, Scotland

    @virginmedia My wi fi is down again getting nothing since I’ve been on this new contract nothing but hassle I’m going to new supplier won’t be touching virgin ever again !!!!!!

  • magnusjoss Max/Magnus Joss (@magnusjoss) reported from Glasgow, Scotland

    @virginmedia It's not an area issue; you prematurely closed my account on the wrong date as I'm moving house and the team members handling the cancellation put the wrong date in. I phoned customer service yesterday morning and was able to be reconnected, it's fixed now.

  • allymcnab1 Ally (@allymcnab1) reported from Clydebank, Scotland

    @virginmedia tv go app not working,, trying to sign in keep getting,,, oops service not available at the moment try again later ,, any fixes

  • CarolePaton Carole Paton (@CarolePaton) reported from Renfrew, Scotland

    @virginmedia Still waiting for a response. Customer service is an absolute joke.

  • NikRattray Nik Rattray 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺⚗️⚖️🔬🧬👨🏻‍🔬 (@NikRattray) reported from Glasgow, Scotland

    @virginmedia been receiving some pretty unhelpful advice from your help desk team with no real resolution. Didnt get a manager's call back and have been treated pretty rubbish. Any chance you can help me?

  • ASmile34051578 A Smile (@ASmile34051578) reported from Glasgow, Scotland

    @virginmedia Can’t watch them @virginmedia as service not working and you have left me hanging on phone for over 90 minutes.

  • iain40 Iain Wilson (@iain40) reported from Glasgow, Scotland

    @virginmedia is there problem with ntlworld email accounts just now. Can receive emails but not send. Continually states smpt password wrong

  • andybryan11 Andy Bryan (@andybryan11) reported from Glasgow, Scotland

    @virginmedia is there an issue with the TV GO app? Had an error message last 2 days?

  • magnusjoss Max/Magnus Joss (@magnusjoss) reported from Glasgow, Scotland

    No Internet in my flat for the next few days since virgin media is ~incompetent~ so could somebody, like, pop a red or blue smoke signal somewhere if one of the candidates reaches 270?

  • Websergeant Stephen (@Websergeant) reported from Kilbarchan, Scotland

    @virginmedia Seemed to settle down after a hour or so, seems to be okay tonight

  • cdoolan78 Charles (@cdoolan78) reported from Kirkintilloch, Scotland

    @virginmedia can u get my WiFi sorted not paying £54 for this **** going to another company this is the third day running and not even getting a response of u !! Supposed to get 108mb and getting 5🤬🤬

  • johnnie_mc Seonaidh McIntyre🕷️🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@johnnie_mc) reported from Paisley, Scotland

    @virginmedia Technician not available till Tuesday, 7 days without broadband when working from home. Going to cancel.

  • Websergeant Stephen (@Websergeant) reported from Kilbarchan, Scotland

    @virginmedia is there a known problem in the PA10 area?

  • ASmile34051578 A Smile (@ASmile34051578) reported from Glasgow, Scotland

    @virginmedia No service for 2 days and been awaiting assistance on phone for over an hour. Do I wait forever or cancel my direct debit now?

  • YvonneDevlin2 Yvonne McAnenay Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia why my service area 28 Scotland not@🤬 working AGAIN get it SORTED

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CampbellLetters Jim Campbell — Socially Distant Since 2009 (@CampbellLetters) reported

    @virginmedia Everything logs onto the router via wifi. No idea how to check the speed at the router, but I used to be able to clock the full 280Mbps down with my iPad sitting in the near the router, and that routinely reports 10-20% of advertised speed and has done so for at least a month.

  • Quinnsi10 Quinnsi (@Quinnsi10) reported

    @virginmedia I then got a text via WhatsApp to say contact you between working hours up until 6pm! That was at 5pm!! Yer another Vodaphone when it comes to Customer service!! Disgraceful!!!

  • MrsDeeMcC Deirdre McCormack (@MrsDeeMcC) reported

    @virginmedia just had a very frustrating conversation on your WhatsApp “customer care” service. Ive been told I need to register my account like new even though ive had my account with you for over 2 years. No explanation why. Can someone contact me about this please?

  • gizzi_m 𝕳 𝖔 𝖙 𝖍 𝖎 😷 (@gizzi_m) reported

    @virginmedia hi not sure if this is the right account but my broadband has been down since around 1pm (HP5 area in Bucks) do you have any idea if this is a known fault and being looked at?

  • EmmaElegant Emma wyatt (@EmmaElegant) reported

    @virginmedia No I haven’t the service I received was appalling

  • ollie_odell Ollie Odell (@ollie_odell) reported

    @virginmedia Yes, three times. Every time I am told I will be contacted but never am. Then I get an email or letter saying you tried to contact me, but never have. No missed calls or emails in junk boxes.

  • LesterPulsford Lester Pulsford (@LesterPulsford) reported

    @virginmedia No, the service is still intermittently failing. However, major, major breakthrough today. Made yet another call and all the gods at once must have been looking down on me - I made a connection to a UK call taker. My God, what a difference, at last, real customer service.

  • alphawebserv Adrian Jones (@alphawebserv) reported

    @virginmedia rang in January to book visit for March 2nd due to house move, was told too early for March but will be booked for end of feb then it’ll be changed when March is available, was never changed and now being told it’s not possible for that day! #rant

  • Jammag99 Jamie Maginnis (@Jammag99) reported

    @virginmedia No, no outage, its been happening since i got it installed in November.

  • deccamitford gruff (peter stan-delson) (@deccamitford) reported

    @virginmedia I’m afraid that’s all I got - it was in the package department because our original person had to move it up a chain. Was for customer Margaret Grufferty He was a man that’s all I know sorry!