Virgin Media

Virgin Media Outage Report in Renfrew, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Renfrew, Scotland 12/26/2025 23:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Renfrew, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Dumbarton, Paisley, Erskine and Renfrew.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

  • Gerard_D_ Gerard Asterisk 'Em 🍷 (@Gerard_D_) reported from Glasgow, Scotland

    @cartujakds I've had my national insurance number used some amount recently, and Virgin Media issues, despite leaving them over three years ago.

  • AndrewCameraGuy Andrew Bradley Photography (@AndrewCameraGuy) reported from Glasgow, Scotland

    So ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that it’s barely useable. Only a week to go of the worst service. #broadband #dontsettle

  • GrahamCookRSVPD Graham Cook (@GrahamCookRSVPD) reported from Paisley, Scotland

    @vmbusiness how do you escalate a complaint in virgin?Neither my order manager nor customer reps can seem to arrange a simple number forward so my business phone lines connect. Neither can they get my broadband working 7 days after the original installation daye

  • HelenMcD1967 Helen McDermott (@HelenMcD1967) reported from East Kilbride, Scotland

    A new @virginmedia customer since Wednesday and still having problems but customer service hung up and when called back to say visit not till Tuesday. Going back to BskyB as soon as get to speak to Virgin again. Dreadful CX!!

  • quietarea1 Neil Crossan (@quietarea1) reported from Glasgow, Scotland

    @virginmedia virgin business. Phoned 4 times seemingly had signal sent to fix. Nothing happened at all. Over promised under delivered

  • robbo_1962 Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland

    @virginmedia I’ve disabled Dolby and it seems to be ok at the moment so hopefully that’s solved it. Thanks for your help. Pete

  • pulse_breakfast Pulse Breakfast Show (@pulse_breakfast) reported from Barrhead, Scotland

    Just typical of @virginmedia they seem to be more down than up!

  • hoostie101 David Houston (@hoostie101) reported from Glasgow, Scotland

    @virginhelp I’ve been a virgin media customer for 25 years and am raging after receiving a massive hike in my monthly payments. My contract comes to an end and I’m minded to move. Can you call to discuss or provide complaints number.

  • lordchaff Craig wants indy (@lordchaff) reported from East Kilbride, Scotland

    @virginmedia filled in an online complaint form two weeks ago and have heard absolutely nothing. Customer service with virgin is non existent

  • theroddyscott Roddy Scott (@theroddyscott) reported from Kirkintilloch, Scotland

    @virginmedia terrible customer service while on the phone to one of your technical staff tonight... put on hold as they don’t have an answer then cut off not once but twice... shambles 😡

  • robbo_1962 Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland

    Since upgrading to @virginmedia M200 broadband the sound and vision in our tv keeps going out of sync. Does anyone know why and if there’s a solution? Thanks

  • cdoolan78 Charles (@cdoolan78) reported from Kirkintilloch, Scotland

    @virginmedia hi virgin I would just like to tell you your broadband is ****!!!! Can’t even get a signal to my bedroom nxt door as soon as I can I’m off to another provider nearly £60 a month and can’t get a signal 🤬

  • RSVPDesign RSVP Design (@RSVPDesign) reported from Paisley, Scotland

    @virginmedia how do we get an order progressed? Order placed to move our business lines on 30th March - still not done. The new office is 10m away! Your customer service team continue to provide no explanations nor updates?

  • decostop JOHN C (@decostop) reported from Glasgow, Scotland

    53 minutes on the phone today to @virginmedia trying to add @PremierSportsTV to watch the @ScottishCup games. Completely shambolic service from start to finish.

  • spinningthedisc MrDeeJay (@spinningthedisc) reported from Erskine, Scotland

    Time to go to @ofcom regarding @virginmedia . Got a deal then they put a price increase in. This never happened before when agreeing a price for a contract term. I will escalate this.

  • hoostie101 David Houston (@hoostie101) reported from Glasgow, Scotland

    @virginmedia as a 25 year plus customer I’m shocked by your behaviour. I got £4.50 increase notified mid jan and called virgin. I was given automated option that said no increase (your system). Now virgin say no record and have introduced increase 😡. Shameful

  • hoostie101 David Houston (@hoostie101) reported from Glasgow, Scotland

    @virginmedia I’m an existing virgin media customer and considering switching my wife and my sim only deal from Tesco and O2 to virgin mobi. Is there a family deal you can offer us?

  • _iain_dunbar Iain Dunbar (@_iain_dunbar) reported from Cambuslang, Scotland

    @virginmedia also it’s amazing how responsive the chat is when you are trying to upgrade but how unresponsive it is when trying to cancel. #virginmedia

  • HelenMcD1967 Helen McDermott (@HelenMcD1967) reported from East Kilbride, Scotland

    @virginmedia Engineer coming but 2 days too late. If not fixed tomorrow we are leaving. You should have been all over this. Call centre cut us off. Engineer gave us his number but couldn’t fix. No signal apart from part of downstairs and room above room where router is. Shocking!

  • walker17car David Walker (@walker17car) reported from Linwood, Scotland

    @BeckyEverson @SkyUK @virginmedia Been with them for 20 odd years from the old NTL days and never had a problem, their customer service on the other hand...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GaryNewman Gary Newman 💙 (@GaryNewman) reported

    @nickelliott @virginmedia I’m now on Virgin and having exactly the same issue. I tried restarting the Wi-Fi on my iPad and that seemed to do the trick, but I’ve only tried it once.

  • _Nicksy NICKSY (@_Nicksy) reported

    @virginmedia hi, was having internet problems last week, waited for an engineer and he changed the box on Wednesday. Internet now completely down again. No engineer appointments until tomorrow but we have an event this evening and we NEED internet. Can someone help please?

  • euan_broderick Euan Broderick (@euan_broderick) reported

    @virginmedia I haven't, but I know that my area (EH6) has a known vandalism problem and I'm not the only person in the area currently affected so I'm surprised this hasn't been prioritised

  • PETEBREEZY Pete Breezy (@PETEBREEZY) reported

    @virginmedia I have lost count of how many times I have called that number and either been hung up or had a rude call handler who doesn't seem to understand the urgency of the issue. This is 2 months of calling you and I am still nowhere.

  • thedandybiker TheDandyBiker_68 (@thedandybiker) reported

    @workshop_77 @verastaruk Always amazes me how you cannot connect to communications companies. Unless of course you hit the option to cancel. Just cancelled Virgin Media and changing to @VodafoneGroup for Internet- my main hope is they can't be any worse.

  • andygreen Andy Green (@andygreen) reported

    @virginmedia I have just received a call purporting to be virgin broadband tech support from this number 0203 9798303. Is this bona fide or fraudulent?

  • liszie78 Liszie (@liszie78) reported

    Spent more than 24hrs trying to speak to customer relations @virginmedia on WhatsApp as they themselves said it would be more convenient. Finally gave up & tried 0345 number, straight through! Don't waste your time waiting - convenient for who?

  • gordmic Gordon Michie (@gordmic) reported

    @virginmedia Is there an issue with sending emails from iPhones and iPads? I’m getting the gold “user name or password is incorrect” I’ve changed nothing recently!

  • fiefdombike gothtan (@fiefdombike) reported

    @MakeSpaceforGi1 @velosam @virginmedia We have found that girls prefer to skate, guys like to bike. We work with lots of tween girls and to be honest they end up taking over the park. It could be the scenes we are involved in but I'll always see the girls there, even by themselves and surrounded by guys with no issue

  • gordmic Gordon Michie (@gordmic) reported

    @virginmedia Just a comment! I have made no recent changes to my iPhone or iPad so I suspect it’s a Virgin problem!