Virgin Media

Virgin Media Outage Report in Renfrew, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Renfrew, Scotland 01/30/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Renfrew, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, East Kilbride, Dumbarton, Erskine, Johnstone, Paisley and Uddingston.

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City Problem Type Report Time
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomEast Kilbride Internet
United KingdomGlasgow Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    @virginmedia ok virgin I have had no service all day, I can't get through to you. I need broadband for work what are you doing about this, your customer service is a shambles so far.

  • Websergeant Stephen (@Websergeant) reported from Kilbarchan, Scotland

    @virginmedia I’m having a real problem trying to swap a sim, the one you sent has been lost and the phone no longer receives calls or texts, I’m about mental trying to work this out online and on the automated phone system, can you help?

  • madblack65 Madeleine Black (@madblack65) reported from Glasgow, Scotland

    Unbelievablely poor customer service from @virginmedia Was waiting on phone for ages and spoke with me to be told my husband has to come home from work to deal with it!!! Day 2 no WiFi and I’m working from home and daughter finishing masters online 😤😤😤

  • chaz1510 Charlene Durham (@chaz1510) reported from Bishopbriggs, Scotland

    @virginmedia 50 mins and counting Iv been in a queue to get through to customer services! This is what I want on a Friday night 👌🏼 ....still waiting

  • FraserWilson95 Fraz🍓🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🎗 (@FraserWilson95) reported from Glasgow, Scotland

    My @virginmedia internet service is now down for the third consecutive day in Glasgow and yet again I’m having to tether to my phone’s data to be able to work from home. This is woeful service when so many are working from home relying on their internet - get it sorted!!!

  • MichaelBarnet18 Michael Barnett (@MichaelBarnet18) reported from Glasgow, Scotland

    @virginmedia hey there, I can’t pick up any emails tonight. Is there a problem in the Glasgow area? Thanks, Michael

  • madblack65 Madeleine Black (@madblack65) reported from Glasgow, Scotland

    @Interestedpty @virginmedia Who should I change to that actually gives a good service? 🤔🤔

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    Despite @virginmedia increasing it's prices they continue to disrespect customers. We have had no broadband for 2 whole days, no response. I have been on the their website asking for help to enable me to work during a pandemic, nothing helpful. One the phone for 45 mins and????

  • chaz1510 Charlene Durham (@chaz1510) reported from Bishopbriggs, Scotland

    @eastbelfastgirl @virginmedia How bad is that! Honestly I appreciate staff are working from home but they are quick taking your money!

  • StephenMulholl Stephen M (@StephenMulholl) reported from Paisley, Scotland

    @virginmedia - need some help and information re: moving house and the links on your site seem to be broken. Can you help? Phone lines seem to suggest calling is not the best idea right now...

  • pulse_breakfast Pulse Breakfast Show (@pulse_breakfast) reported from Glasgow, Scotland

    Once again @virginmedia broadband down again its happening far too often these days might need to look at another supplier!

  • YvonneDevlin2 Yvonne McAnenay Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia area 28 no service how long until it’s up and running please

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    @virginmedia no broadband for the second day. No information or customer service. People have to work you know.

  • dirty_stu Stuart MacPherson (@dirty_stu) reported from Paisley, Scotland

    @virginmedia is there a problem with the internet in my area PA2, my internet connection has been cutting out all morning

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    It appears @virginmedia can't communicate with it's customers. Perhaps @Ofcom and @BBCWatchdog would like to investigate how their inability to provide customer service is affecting customers ability to work during a pandemic.

  • AMontguire Andrew Montguire (@AMontguire) reported from Glasgow, Scotland

    @virginmedia Need help with my account can someone from VM actually help me out as every time I phone I always get put on hold then hung up on !

  • AMontguire Andrew Montguire (@AMontguire) reported from Glasgow, Scotland

    @virginmedia Need help with my account now being charged more for the same services

  • Larousse1968 thecontrarian (@Larousse1968) reported from Glasgow, Scotland

    @virginmedia can you tell me how to contact customer services please

  • LBuik lisa buik (@LBuik) reported from Glasgow, Scotland

    @virginmedia how can I speak to someone I gave major issue with internet connection #maybetimetomove

  • gordonnay gordonnay (@gordonnay) reported from East Kilbride, Scotland

    @virginmedia broadband issues in G75, been up and down since 0600!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Pics_By_Tony PicsByTony (@Pics_By_Tony) reported

    @virginmedia Yes I have powered down the rooter. No I have not run your website test as it us down and the app has not been able to connect to my router since yesterday!

  • d04049444 Claire Davies (@d04049444) reported

    @virginmedia Broadband has not worked all day! You don’t answer the phone! I have sat for hours only to have the phone put down! You can cancel my services!

  • KathCanary Katherine Thorogood (@KathCanary) reported

    @virginmedia Virgin media is not working in AL4 which is Sandridge near St Albans.

  • madgit64 Stephen Key (@madgit64) reported

    @virginmedia Again it is down in Bromley Br1. it went down at 2am this morning too.

  • zim_chik ThatZimChik (@zim_chik) reported

    @virginmedia I switched to Virgin thinking I'd get better service, huge mistake. It's always crashing every other day for me not just today. @virgin media I'm on the verge of leaving you guys! I work from home and rely on the Internet, hardly got any work done today😩

  • Gorgeousfifi Mrs. T 😎 (@Gorgeousfifi) reported

    @virginmedia So what’s happened now . Down again , you giving customers a refund ?

  • jrae90765 cappii_x (@jrae90765) reported

    @virginmedia @virginmedia can you please help troubleshoot?!

  • janeyk72 JaneyK (@janeyk72) reported

    Still having issues, jeez. #VirginMedia

  • EESprite Kathy #PraiseLover (@EESprite) reported

    @virginmedia Nope it’s down again

  • LeeAFC22 Lee. (@LeeAFC22) reported

    @virginmedia Not working again