Virgin Media Outage Report in Renfrew, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, East Kilbride, Alexandria, Erskine, Johnstone, Blantyre, Dumbarton, Uddingston and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia As a mark of respect,have you given us all the day off from the internet? Nothing working again!!! Getting pretty fed up with this, and yes I've checked your service online.
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Elenita
(@Coops_71) reported
from
Thornliebank, Scotland
@virginmedia I’ve waited 12 hours and still have the same issue
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Scott stafford
(@scottstafford87) reported
from
Glasgow, Scotland
@virginmedia It’s connected to the network
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia Cannot be rectified as the services have been disconnected. I spoke with someone on Friday that said services would be reinstated within 4 hours. After 6 hours, we received nothing. Called back and basically said that call never happened and have no log of the call.
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mac / macca
(@neilmacallister) reported
from
Alexandria, Scotland
@virginmedia - Internet / Broadband service has been terrible last few days, any problems in this area, I am in G83 postcode Strathleven, Alexandria. Thanks
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?
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Crawford Milne
(@CrawfordMilne) reported
from
Glasgow, Scotland
So @virginmedia won't send out a technician because the signal coming into my house is fine - even though I keep telling them it's a problem with the WiFi from the router. I was offered a technician at a cost of £25 !! Absolutely disgraceful customer 'service'.
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wolfofwhickham
(@wolfofwhickham) reported
from
Glasgow, Scotland
@virginmedia are you going to answer any of my complaints???? It's been weeks How can you keep getting my bill wrong ? Spoke to your agents many times .... Poor poor service ..... #poorservice #badservice #bad
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Banjo
(@Chban1967) reported
from
Glasgow, Scotland
@virginmedia Absolute shambles of a company with absolute zero customer care. Phone up and agree a contract only to get something totally different phone to complain they tell you the phones getting cut off, the goalposts get moved continuously, communication atrocious. AVOID!!!
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Elenita
(@Coops_71) reported
from
Thornliebank, Scotland
@virginmedia is there a problem with email all of a sudden? It was working this morning and now when I try to send an email from Outlook or on my iPhone, I’m told my password is wrong and when I try to log onto webmail I’m told I have no password.
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wolfofwhickham
(@wolfofwhickham) reported
from
Glasgow, Scotland
@virginmedia Weeks ago and everyone nothing shows on the tracking.... its a basic issue that needs resolving can u assist direct ? Need to have some good service from you as today this will be putting people off and I'm certainly not recommending you as it stands
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Vero Walters (she/elle)
(@csersrule) reported
from
Milngavie, Scotland
So this is new- I spoke with a CSR @virginmedia in Scotland. I struggled with her accent & she got irritated with me & snarled "Do you even understand English?" I mean, I have a few degrees issued from Canadian universities... maybe they felt bad for me?
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Banjo
(@Chban1967) reported
from
Glasgow, Scotland
@virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling
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Colin M
(@oletalk) reported
from
Glasgow, Scotland
What's going on with @virginmedia broadband just now? Just managed to find out on 150 that they seem to be doing (emergency?) maintenance of some sort. Is this how they justify "returning to the office"?! 🤪
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Mhairi Phillipson 💙
(@lucken_fiddler) reported
from
Glasgow, Scotland
@virginmedia I have had no broadband in G75 8 area of East Kilbride since 10.30pm on 3/11. We've had 4 rolling fix times which now says 14.15 today. tried your WhatsApp - told you are not taking anymore fault reports. Can you give honest fix time please?
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Andrew Bradley
(@AndrewTOG) reported
from
Glasgow, Scotland
Well no @F1 the. Thanks to @virginmedia failing and not connecting. No customer support open and no response online… what dark age company is this ?
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TheGodofPod (Movie Daft)
(@TheGodofPod) reported
from
Clydebank, Scotland
@toptenpods @skytv I to have fell victim to this, but via Virgin Media, who it took fully 2 days to cancel with. Horrible experience for Mrs B.
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia I was extremely impressed with the service that I received tonight to arrange for my services to be looked at on the 3rd of October. The handlers manners were perfect and I'm delighted with the service that we received. Please pass this onto him, thanks.
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wolfofwhickham
(@wolfofwhickham) reported
from
Glasgow, Scotland
@virginmedia Very simple .... I never had paper billing it started and I keep getting charged for it .... and no matter what is discussed or sorted on a call wotyncustomer services it keeps getting charged. ...
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Elenita
(@Coops_71) reported
from
Thornliebank, Scotland
@virginmedia I sent an email at 10.51 this morning which was delivered without any issues.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kenny
(@piltonjambo) reported
Was a @virginmedia customer for 27 years, in that time, had all sorts of hell with their ridiculous customer non service. So glad to be away. Home all day on Tuesday, after they told me they'd uplift their equipment and no one showed. Just paid my final bill, £9.40 for 3 days!!
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Milltown Friedman
(@Booze_Fags_Mags) reported
If you ever wonder why some women keep dating toxic men, thinking this time it will be different remember that at one point in your life you probably went from Virgin Media to Eir and back again expecting better customer service
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WILL.I.AM
(@WillCunliffe5) reported
@virginmedia Hi, is Virgin wifi down at KY7 5DZ … there is a green flashing light and and green wifi symbol showing on the box ??
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Paula Bland
(@paula_bland2) reported
@virginmedia Seems to be lots of places because when we’re home we have Wi-Fi It’s a real problem when using apps for directions as signal is so inconsistent and weak. Seriously thinking of changing providers 👎🏻👎🏻👎🏻
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Ryan Hunt
(@RyanHunt222) reported
@virginmedia Part 2 As part of my monthly I pay your call centre staff. You have a duty under that contract to be reachable should I as a paying customer require. If you breach your end of the deal then I will request my money back. You can PM me, get my phone number and call me withoutdelay
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Olive
(@0iivie) reported
@virginmedia This is via Wi-Fi. I’ve never been informed I need one. If I do I imagine this a cost I will need to incur? Just like the recommended wifi boosters? I’m sat NEXT to my router and my speed is currently 3.3.
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Olivia Gunning
(@olivegunning) reported
@alantucker @virginmedia I was on some kind of hold for 4 hours today!! How did it get so bad????
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Devon Copie James
(@DevonCJ1992) reported
@virginmedia As in my comment above i don’t have a PC or laptop to try it on it but if that’s the case it’s just a pure coincidence that when I have no issues everything on the dns is fine but like in the last 2-3 weeks when I’ve had issues it’s been like the original tweet I sent you
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David
(@David30615138) reported
WHY IS VIRGIN MEDIA SO BLOODY BAD. CAN'T LOG INTO MY EMAILS OR TALK TO ANYONE AS THEY HAVE CLOSED TO CALL CENTER!? SO THEY TELL ME ...ON A RECORDING. :/
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Dan Statham
(@danstatham7) reported
Hi Virgin Media. Any idea why we’ve lost signal in London N2?