Virgin Media Outage Report in Renfrew, Scotland
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (19%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Dumbarton, Uddingston, East Kilbride, Erskine, Johnstone and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
-
Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@vmbusinesshelp @virginmedia New cable installed on Monday, still no service. Being told that they checked this with the internal team and advised that the national hit issue is still outstanding… I am seriously considering cancelling before this becomes even worse!!
-
Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk @virginmedia It's the completed lack of information that starts to irritate me. If they expect me to pay £61 a month and out of that month not get 100% service then I'll not be happy in any shape or form.
-
Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk I’m told there is a fault….. but no idea what type of fault….. Oh well, back to work today after 2 weeks off, crap weather throughout, now got a cracked wisdom tooth I think, and no update from @virginmedia on my business install… I’ll change my name to MARVIN I think…
-
Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk @virginmedia That’s what I am thinking… they are placing a business package in a residential area… I’m giving them the option to just cancel everything and let me move on… but we’ll see what unfolds…
-
Stuart O'Kane
(@discostu67) reported
from
Glasgow, Scotland
@virginmedia It tells me there is a problem with my tv service which is working fine and my broadband is ok which it is not, this has been going on for weeks now
-
Chrisy
(@cmuir1611) reported
from
Kirkintilloch, Scotland
@MarcJWallace @virginmedia Aye it's stupid how it ends up being such a simple thing in the end. :@(8) is an understatement
-
Britteny Gibson (Cox)
(@BrittenyCox) reported
from
Glasgow, Scotland
@virginmedia We don’t have a home phone hooked up. So If I phone, I’ll be charged on my mobile. Can I please have the contact details of the complaints department. It’s unacceptable that Virgin thinks its okay to let their customers go without service for several hours.
-
anne collins
(@Perdita21) reported
from
Glasgow, Scotland
@virginmedia help Virgin Media. Broadband in Glasgow G129UE down for 2nd Day. No text updates. 2 calls to India useless. I will be leaving if this is your idea of customer care!
-
Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk @robmckenzieuk @virginmedia Well this is a new business install... The lack of why there is a problem is the infuriating part. More so, I've taken two days out of my holiday to be there for their install engineers.
-
Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@virginmedia This is a new installation, and I was told the thing would be operation on Monday 10th after cable installed. I was then told, there is a system problem with Virgin… so I’m a week down the road and no further forward.. Frustrating with no details on why this is happening to me.
-
Britteny Gibson (Cox)
(@BrittenyCox) reported
from
Glasgow, Scotland
@virginmedia Sorry, I can say for certain regarding wired as I don’t have an ethernet cable to test but wireless is constantly down - usually a few times a day signal completely stops.
-
laim
(@LILPEEPACHU) reported
from
Paisley, Scotland
@virginmedia internet went down at 00:09, go to the hub admin page and it says Internet: Access Denied Nothing had changed, cables are fine - pls help I need internet for security stuff
-
🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia what's the deal with the skysports f1 hd channel , it's not working
-
Britteny Gibson (Cox)
(@BrittenyCox) reported
from
Glasgow, Scotland
@virginmedia Yes and checked service it nothing is listed. Rebooted the router twice.
-
anne collins
(@Perdita21) reported
from
Glasgow, Scotland
@virginmedia Yes. I was assured that it would be fixed by 9.20 this morning after dealing with support from abroad that took 20 mins. Tried again 7 hours later and same result.
-
Decdoc
(@Newlandsdoc) reported
from
Glasgow, Scotland
@virginmedia Broadband service becoming a complete joke. Cutting out all the time. Impossible to get any work done. £100 a month 🤬
-
rachael
(@rchlcrns) reported
from
Glasgow, Scotland
@Melfyx @virginmedia They are truly thee worst WiFi company in the whole world I loathe them
-
Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@robmckenzieuk @ramfrancisuk Well…. I’m finding out the hard way that @virginmedia are extremely slow in getting me up and running with a new business installation. On to day three after install, with it not working…
-
graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@virginmedia help please I tweet in twice now REPLY
-
Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk @robmckenzieuk @virginmedia Even posting online, you get nothing back from them, unlike many other companies whose customer care team swoop in and help. Off this is the way the business users are handled....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Goutam
(@Goutam54206511) reported
@virginmedia Waited for bot service to connect to someone and waited and waited no success. The advice on Twitter from virgin is equally useless. I complained online, suppose to get back in 48 hours but it is more than 96 hours. Virgin clearly have terrible customer service..only care revenue
-
Craig Blumberg
(@craigblumberg) reported
@virginmedia Tried the text service the last 3 days and just get a message that says sorry for keeping your do you still have an issue. Basically I’ve given up 🤷
-
Andy G
(@andyg2683) reported
@virginmedia OK, I've been told someone will get back to me but this is genuinely a terrible way to deal with your customers, I was over 2hrs on the phone on Saturday and over 3hrs today and I've barely spoke to anyone
-
clairede
(@clairederaw) reported
@virginmedia why can I get no one to help with my landline? No one can call me? I have tried 4 times to call you guys and got no where please help? I was on hold for 30 mins and got cut off tried all the stuff online. Please help?
-
Monica Chumber
(@MonicaChumber) reported
@virginmedia It was regarding a complaint I still haven’t heard anything since the reference they gave me was C-071220601
-
Lauren
(@MissLaurenG) reported
Good luck trying to get any help from @virginmedia! They mess up and no one can help. If they think we’re paying our bill this month they’re sorely mistaken. We’re not paying for a service we’re not receiving.
-
CJ Remaining at home 🌍🔶🇬🇧🇪🇺3.5%
(@PeliCaz1000) reported
@virginmedia is there a problem with some ntlworld email accounts? No emails since early this morning - most unusual - I normally get at least 20 spam messages a day, plus a few messages of interest. Especially during "shopping season".
-
Stephanie Vicario-Bell
(@VicarioBell) reported
Been cut off. So who do I wrote to for compensation for lost earnings if I can’t access the service I pay monthly for? @virginmedia
-
Lenny Spriggs-Cheverton
(@IvY_LenZ_) reported
@virginmedia you guys offer up the worst WiFi I've ever dealt with constantly cutting out, it may be fast when it works but it ain't any use when it cuts in and out all the time sort it out!!! When I was with BT over the past two years I had it never cut out sort your shite out!
-
🏳️🌈 Katie Coxall 🏳️🌈
(@beesesteeses) reported
@virginmedia That number didn't help. So rang the main Virgin number.... 1hr 11mins on hold, and it cut me off. Have you any idea how awful your hold music is? I'm furious!