Virgin Media outages and service status in Renfrew, Scotland
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- Virgin Media generated 6 outage signals in the last 24 hours around Renfrew, including 6 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 26, 9:15 PM GMT+1.
- Internet (57%)
- Wi-fi (21%)
- Total Blackout (11%)
- E-mail (6%)
- TV (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Paisley, Johnstone, Clydebank, Dumbarton, Bishopbriggs, Alexandria, and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
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Total Blackout | 5 hours ago |
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Internet | 11 hours ago |
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Internet | 11 hours ago |
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Internet | 12 hours ago |
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Wi-fi | 13 hours ago |
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Total Blackout | 15 hours ago |
Nearby cities with recent reports
Community Discussion
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Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland@virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...
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Lesley MacGregor (@scoobs1969) reported from Kilbirnie, Scotland@virginmedia We have no internet either, and now having to use data on my phone, what is the issue for this area KA25 7HG ?
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David A (@tofolo_1) reported from Glasgow, Scotland@virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.
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Babs 🤍 (@babslp_xo) reported from East Kilbride, Scotland@virginmedia why does your password reset function not work? Page says it’s down for maintenance when you click the reset link, been like this since I joined you in August and I need access to change my DD date
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Claire Webster (@claireWeb) reported from Glasgow, Scotland@virginmedia is there an issue with G3 area of Glasgow? Service checker not working either?
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Simone Pirastu (@Pirastu88) reported from Glasgow, Scotland@virginmedia Yes, I did. I must wait 24 hours to see if they solved my problem. Thank you very much 🙃
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Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland@virginmedia Literally calling to cancel my package and I can’t get through
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Iain Montgomery (@H0raceWimp) reported from Dennistoun, Scotland@virginmedia What am I supposed to do when your systems fail and there is no-one to contact for a fix?
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Kieran Reynolds (@keybo7) reported from Clydebank, Scotland@virginmedia How did folk manage to buy these when site down?
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Elenita (@Coops_71) reported from Thornliebank, ScotlandWorking from home is great fun when @virginmedia goes down and you’ve got a deadline.
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia He treated me like I was stupid. Turned it off and on again and replugged the wires, he replaced the box and left. I mean I am stupid but there really was no need @virginmedia
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Hugh Moan 💙 (@weeshug72) reported from Glasgow, Scotland@virginmedia why just you just call me under the guise of "offering me a discount on my services" then offer me a deal that means me paying for an extra service I don't currently use or want?
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David (@DRoss215) reported from Paisley, Scotland@virginmedia Still waiting on Gareth to get in touch. @Ofcom can you please help? No service since the end of January 😡😡
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Crawford Milne (@CrawfordMilne) reported from Glasgow, ScotlandSo @virginmedia won't send out a technician because the signal coming into my house is fine - even though I keep telling them it's a problem with the WiFi from the router. I was offered a technician at a cost of £25 !! Absolutely disgraceful customer 'service'.
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don mackeen (@donmackeen) reported from Glasgow, Scotland@virginmedia had the technician come out today after days of patchy service. Got the hub changed, and ... Service still terrible. And now I'm to wait "24 hours"...
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wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland@virginmedia Weeks ago and everyone nothing shows on the tracking.... its a basic issue that needs resolving can u assist direct ? Need to have some good service from you as today this will be putting people off and I'm certainly not recommending you as it stands
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!
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Andrew Bradley (@AndrewTOG) reported from Glasgow, ScotlandWell no @F1 the. Thanks to @virginmedia failing and not connecting. No customer support open and no response online… what dark age company is this ?
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom
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bristian cungay (@ChristianBunga7) reported from Glasgow, ScotlandHey @virginmedia it’d be pretty cool if you guys fixed my internet at some point. Like i know I’ve only spent £30 trying to call you guys and I did get to speak to this nice angry man on your support line who hung up on me immediately (which is a bargain)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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prashanth (@trulyprashanth) reported@virginmedia Formal complaint: missed installs on 12 Apr and 25 Apr, 10+ days without broadband. Equipment installed but service still not activated due to system issues. Extra costs for data and dongle incurred. Please escalate, activate within 24 hours and confirm compensation.
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Monique Bissell (@Neek49) reported@entrustTMF @status_is_down @virginmedia Ours has been over a week, and they have just extended their estimated fix time to the 27th. That’s another 5 days, during a tube strike and I can’t work from home.
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BH (@Welshyyyyy) reported@keithapearson @virginmedia Couldn't agree more, awful company to deal with
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mia (@miaKJKJ22) reported@entrustTMF @Gary1165 @virginmedia But what did they tell you? What type of issue this is? Router? When I go on their app to check connection in my place, it says all perfect. But I've no connection!! I can't wait few days as I'm working from home
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Ash Tray Ashman🏴🇮🇪 (@spudbishop666) reported@virginmedia trying to get help for an installation problem.. VM PHONE doesn't recognise my account. Have severe MH ISSUES . Woeful customer service.. unable to email either please advise
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Calvin Isaac (@Ca1vin1saac) reportedHi @virginmedia — there’s no internet at my home in Derby,UK. I’ve already restarted the router but still no connection. Can you please check if there’s an outage or help resolve this ASAP? Thanks!
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mrpinkcat (@Misterpinkcat) reported@virginmedia @GlitteringAngel Katie shouldn't have to send you a DM, just treat loyalty with some respect and give people discounts the longer they stay with you instead of giving newbies better deals than long standing customers
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RAT PT 01 🏴🇬🇧 (@Dekka_44) reportedLost my blue tick due to a banking error. I absolutely ******* hate virgin bank. Never had these issues when it was Yorkshire bank. Had virgin media payment bounce back for 3 months, octopus energy almost 2 month. Money went out then came back again. I didn't realise at the time.
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Aidan Costello (@aidan_codtello) reported@entrustTMF @virginmedia Sounds like an easy decision. You have had diabolical service and support.
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Jason Caine Smith (@jasoncainesmith) reported@virginmedia and you can’t even recognise his account details or phone number so he’s sat there without tv!! Unacceptable service levels! I sincerely hope you’ll be refunding him some of the extortionate amount he pays you each month !