Virgin Media

Virgin Media Outage Report in Renfrew, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Renfrew, Scotland 02/11/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Renfrew, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Erskine, Blantyre, Dumbarton, Uddingston, East Kilbride, Johnstone and Paisley.

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City Problem Type Report Time
United KingdomGlasgow E-mail
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

  • ouigee Fork handles (@ouigee) reported from Thornliebank, Scotland

    @virginmedia can’t get through to anyone. How do I cancel my direct debit? You’ve totally screwed up before you’ve even installed

  • dirty_stu Stuart MacPherson (@dirty_stu) reported from Paisley, Scotland

    @virginmedia is there a problem with the internet in my area PA2, my internet connection has been cutting out all morning

  • Websergeant Stephen (@Websergeant) reported from Kilbarchan, Scotland

    @virginmedia I’m having a real problem trying to swap a sim, the one you sent has been lost and the phone no longer receives calls or texts, I’m about mental trying to work this out online and on the automated phone system, can you help?

  • chaz1510 Charlene Durham (@chaz1510) reported from Bishopbriggs, Scotland

    @virginmedia 50 mins and counting Iv been in a queue to get through to customer services! This is what I want on a Friday night 👌🏼 ....still waiting

  • FraserWilson95 Fraz🍓🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🎗 (@FraserWilson95) reported from Glasgow, Scotland

    My @virginmedia internet service is now down for the third consecutive day in Glasgow and yet again I’m having to tether to my phone’s data to be able to work from home. This is woeful service when so many are working from home relying on their internet - get it sorted!!!

  • pulse_breakfast Pulse Breakfast Show (@pulse_breakfast) reported from Glasgow, Scotland

    Once again @virginmedia broadband down again its happening far too often these days might need to look at another supplier!

  • YvonneDevlin2 Yvonne McAnenay Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia area 28 no service how long until it’s up and running please

  • madblack65 Madeleine Black (@madblack65) reported from Glasgow, Scotland

    Unbelievablely poor customer service from @virginmedia Was waiting on phone for ages and spoke with me to be told my husband has to come home from work to deal with it!!! Day 2 no WiFi and I’m working from home and daughter finishing masters online 😤😤😤

  • screebs69 Screebs69 (@screebs69) reported from Thornliebank, Scotland

    @Sandy_McK @Virgin @virginmedia Login page appears when you click on live TV

  • chaz1510 Charlene Durham (@chaz1510) reported from Bishopbriggs, Scotland

    @eastbelfastgirl @virginmedia How bad is that! Honestly I appreciate staff are working from home but they are quick taking your money!

  • daveslikethese David MacPhee (@daveslikethese) reported from Barrhead, Scotland

    @virginmedia just had broadband installed yesterday and it’s garbage. Fix it or disconnect it. I’m not paying for that crap!

  • screebs69 Screebs69 (@screebs69) reported from Thornliebank, Scotland

    @Sandy_McK @Virgin @virginmedia Download sky sports app and at the login page, there’s a virgin UK icon to log in. (Using virgin name and password) Certainly used to be able to watch it that way.

  • Larousse1968 thecontrarian (@Larousse1968) reported from Glasgow, Scotland

    @virginmedia can you tell me how to contact customer services please

  • LBuik lisa buik (@LBuik) reported from Glasgow, Scotland

    @virginmedia how can I speak to someone I gave major issue with internet connection #maybetimetomove

  • MichaelBarnet18 Michael Barnett (@MichaelBarnet18) reported from Glasgow, Scotland

    @virginmedia hey there, I can’t pick up any emails tonight. Is there a problem in the Glasgow area? Thanks, Michael

  • madblack65 Madeleine Black (@madblack65) reported from Glasgow, Scotland

    @Interestedpty @virginmedia Who should I change to that actually gives a good service? 🤔🤔

  • AMontguire Andrew Montguire (@AMontguire) reported from Glasgow, Scotland

    @virginmedia Need help with my account now being charged more for the same services

  • AMontguire Andrew Montguire (@AMontguire) reported from Glasgow, Scotland

    @virginmedia Need help with my account can someone from VM actually help me out as every time I phone I always get put on hold then hung up on !

  • allyrose77 Ally W R (@allyrose77) reported from Glasgow, Scotland

    It appears @virginmedia can't communicate with it's customers. Perhaps @Ofcom and @BBCWatchdog would like to investigate how their inability to provide customer service is affecting customers ability to work during a pandemic.

  • gordonnay gordonnay (@gordonnay) reported from East Kilbride, Scotland

    @virginmedia broadband issues in G75, been up and down since 0600!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JohnSpencerTV John Spencer (@JohnSpencerTV) reported

    @virginmedia I did not make a complaint. I only asked to leave, end contract, why can't you acknowledge that?

  • borondeadri borondeadri (@borondeadri) reported

    @virginmedia I spent 58 minutes on the phone this week, only to have a colleague of yours mansplain that I shouldn’t worry, this is not my problem anymore, he can’t help, etc. I asked him to put this in an email for me so I have some sort of proof about this and he said he couldn’t do that

  • lbannister1994 Lee Bannister (@lbannister1994) reported

    @virginmedia Transferred 3 times then somebody who asked me to repeat my account number twice and surname three times. I would like to cancel as I will find another provider. Thanks.

  • alliorton alliorton (@alliorton) reported from Milton, England

    @jameslsaunders @virginmedia I switched a few months ago because they have terrible customer service and my broadband was infuriatingly flaky

  • KAStandAlone KirstenA (@KAStandAlone) reported

    My landline just rang, which obv never happens bc it’s not 1995 & I thought this is it, @virginmedia are finally calling me back so I can cancel my TV package. It was a hoax caller pretending to be from Sky, saying I had to pay for my TV maintenance.

  • RagnarL0thbro ᚱᚨᚷᚾᚨᚱ (@RagnarL0thbro) reported

    @JoRussell_FM That is bad. Its going ro make online multilayer impossible! Virgin media are missing out on an opportunity to get the fibre optics in, 208mbps is where it is at

  • HP83722133 HP (@HP83722133) reported

    @virginmedia utterly rubbish service! Just to be told that issue which is affecting wider area in Wolverhampton won't be fixed till 7th of December! People are self isolating, children need to attend classes and people need to work! We being charged for service not delivered!

  • EMacintosh Emma MacIntosh (@EMacintosh) reported

    @PatMMunt @virginmedia We are with virgin (for 12 yrs) & have the same problem! Never noticed it until started working from home! Contract is due for renewal so very tempted to try different provider if anyone can recommend.

  • FarhardAslam Farhard Aslam (@FarhardAslam) reported

    @talkRobyn @virginmedia @talkRobyn I’m having the same issue with them! I pressed the number for cancellation team and it goes to retention. Then retention transfers to cancellation and my call drops after 1 hour on hold. #virginmedia

  • markjohns123 Mark Johns (@markjohns123) reported

    @virginmedia I have tried to get hold of you 3x this week. On hold for 1hr+ every time. Tried to resolve issues via the website 2x (hasn’t worked). Yet to speak to someone. Called your sales team and the call was answered immediately. I know why, but how is that good enough?