Virgin Media Outage Report in Renfrew, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Paisley, Uddingston, Dumbarton, Erskine and Renfrew.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
TV | |
| Glasgow |
Internet | |
| Johnstone |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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Jennifer Ferguson
(@jennafer1977) reported
from
Thornliebank, Scotland
@virginmedia They could not fix the problem over the phone and said they needed to speak with my husband to proceed which I said was not possible.
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Pat Cavanagh
(@MrHoopy7) reported
from
Renfrew, Scotland
@virginmedia not impress with the click to collect system. Owner of shop had no clue also was spitting at me. Shop name was wrong. Total joke of a service not amused
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Hank Schrader
(@markmcc4) reported
from
Glasgow, Scotland
@virginmedia Definitely give the text message a go as phoning that number you provided is a terrible service.
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Pat Cavanagh
(@MrHoopy7) reported
from
Glasgow, Scotland
@virginmedia I've been trying to Contact Some One about joing as a new customer an most of the agents are rude. As they kept Speaking in India an ridley cut me off.. How are we sippoi to join of we don't get any help
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Dave
(@shaw_shank13) reported
from
Alexandria, Scotland
The @BBCiPlayer on @virginmedia is absolutely useless. So unresponsive and slow. The sport is finished by the time it eventually loads.
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Lisa Louise Geary
(@Lisa_Louise89) reported
from
Clydebank, Scotland
@virginmedia your call centre customer service is shocking.
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
@virginmedia @MoneySavingExp @TomMockridgeVM well there you go. A customer service enquiry concluded with a passive aggressive flourish. That's incredibly poor behaviour.
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia This is totally unacceptable&is shocking customer service from you,I have wasted literally hours on webchat &still not resolved.Ticket No: P009177306 raised for this.Can u resolve this&ensure my billing is correct on system&I don't get £7.50 monthly charge texts/emails re this.😡
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jackie fusion
(@FusionFabrics) reported
from
Paisley, Scotland
@virginmedia can you advise which channel BBC 2 Scotland is on. As 806 is English, 108 is BBC 4. Totally and utterly confused. Please help.
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Heidiloo Edwards
(@HeidilooE) reported
from
Glasgow, Scotland
@virginmedia Aaaarghh 😤🤬 Just waited 15 minutes to get through, then you cut me off and then when I call back, you're closed.. Is it any wonder I want to leave.... shockingly low service levels for over 2yrs now..
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Andrew John Rainnie
(@AndrewRainnie) reported
from
Glasgow, Scotland
@virginmedia No thanks. I don't want to spend more money on texts just to explain how bad virgin media's customer service truly is. I'll contact CISAS.
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ian24
(@ianprice157) reported
from
Clydebank, Scotland
@virginmedia probably the worst company for customer service, after spending 1 hour 25 min on the phone to order 2 new v6 boxes -3days later only 1 arrives. Just off the phone again after another 20 min to hopefully get another box. Sort it out Virgin!!
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David McGuire
(@davidmcguire84) reported
from
Kirkintilloch, Scotland
@virginmedia why do your staff continually tell me that problems with the virgin go app will be fixed tomorrow and it never is ! It’s pointless calling your centres !!!!!
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Pat Cavanagh
(@MrHoopy7) reported
from
Renfrew, Scotland
@virginmedia not satisfied of the service I received when trying to collect item at a newsagent shop. N when speaken to owner he spat at me twice. Also refuse to say he had item when he did.Was going to call police for theft. Also name of shop has been changed.Pathetic service
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Jazza
(@jmilprint) reported
from
Glasgow, Scotland
@virginmedia No 4HD as stated, never mentioned BBC, Started asking for a pin number half way through a show. Then stated FourHD not available on Virgin. Working now however.
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Jennifer Ferguson
(@jennafer1977) reported
from
Thornliebank, Scotland
@virginmedia It went off 4 days ago and no local issues. they tried to fix it over the phone however were unsuccessful. The problem is they could not proceed further until they spoke with my husband (in the house) which I said was not possible, they said there was nothing more they could do
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Ang
(@AngSimLJS68) reported
from
Glasgow, Scotland
@Hughesy48 @virginmedia You’d think they would be embarrassed and respond ASAP. FB it too...see if their customer service kicks in at that. Go get a deal with Sky 😉
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Joe Lappin
(@joebhoy08) reported
from
Glasgow, Scotland
@virginmedia Yesterday I was having a lot of problems, I left for work at 6.30am today it seemed fine.
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
@virginmedia @MoneySavingExp @TomMockridgeVM As I explained before, there is no complaint therefore the COP is not relevant.
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Stacey 🏴
(@staceyjaneadam) reported
from
Paisley, Scotland
@virginmedia We can’t call out now or receive calls with home phone; we have no dialling tone; issue with phone since Thursday; no local issues when ‘test’ is run which is obviously wrong.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joe Georgiou
(@GeorgiouJoe) reported
@virginmedia internet is down n16 london. Apparently you did some work around here recently and it’s not been right since. WFH today can you check it out for me?
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SEND Warrior Mum making a difference!
(@martinimarie) reported
@virginmedia Recently I upgraded my package TV & internet. I’ve since had no Netflix for the past few weeks and the new hub isn’t working correctly. A complaint was logged incorrectly I’ve now been told. Which isn’t my fault 1/2
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coleen Mellor
(@MellorColeen) reported
@virginmedia So after being set up at the next door house, and having another account set up, the technician come and install@it last Friday, to have internet until 11am today to be told after 3 and half hours on the phone and numerous people hang up on me that one of your staff cancelled it.
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Dharma Abrahart
(@DharmaAbrahart) reported
@virginmedia Nope already down
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Roberts
(@xdmailoxd) reported
@virginmedia internet down… again…
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Babs 🐝⌛️🦋
(@BabsSheKing) reported
@virginmedia I'll explain. You need the internet to be working to be able to look at links. No one can when your service is down. 'Intermittent' connection has gone on for months. I reported it. You texted me it was fixed. I'm saying it's not. And it's not just me.
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Orla Kelly
(@OmcjKelly) reported
@virginmedia We had a broadband outage in the Clontarf area on Friday. Since then our TV service has been affected. Onto your Customer Service this afternoon who tried to run a fix, end result is still no TV but now the broadband has also been knocked off.
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richard smith
(@dozenthlobster) reported
@virginmedia Online it says Looks like there’s still an issue with your connection We’re looking into it. Check back here after 23 hours and if there’s still an issue we’ll help you book a technician. That’s after I tested my hub again
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Lilacpeaches
(@Lilacpeaches1) reported
@virginmedia Internet off in ST4 do you know of any problems in this area?
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Babs 🐝⌛️🦋
(@BabsSheKing) reported
@virginmedia Why when you already know your service has issues? I'm letting you know 'me too'. I don't want another phone call where your team members go through the script starting with blaming me. No thanks.