Virgin Media

Virgin Media Outage Report in Renfrew, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Renfrew, Scotland 03/28/2024 14:25

March 28: Problems at Virgin Media

Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Renfrew, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Port Glasgow, Johnstone, Dumbarton, Paisley, Erskine, East Kilbride and Alexandria.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomPort Glasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow TV
United KingdomGlasgow TV
United KingdomGlasgow Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

  • MrHoopy7 Pat Cavanagh (@MrHoopy7) reported from Glasgow, Scotland

    @virginmedia I've been trying to Contact Some One about joing as a new customer an most of the agents are rude. As they kept Speaking in India an ridley cut me off.. How are we sippoi to join of we don't get any help

  • ianprice157 ian24 (@ianprice157) reported from Clydebank, Scotland

    @virginmedia probably the worst company for customer service, after spending 1 hour 25 min on the phone to order 2 new v6 boxes -3days later only 1 arrives. Just off the phone again after another 20 min to hopefully get another box. Sort it out Virgin!!

  • decostop JOHN C (@decostop) reported from Glasgow, Scotland

    @virginmedia Web Safe has been on for over a year, this problem has just arisen recently.

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia This is totally unacceptable&is shocking customer service from you,I have wasted literally hours on webchat &still not resolved.Ticket No: P009177306 raised for this.Can u resolve this&ensure my billing is correct on system&I don't get £7.50 monthly charge texts/emails re this.😡

  • HeidilooE Heidiloo Edwards (@HeidilooE) reported from Glasgow, Scotland

    @virginmedia Aaaarghh 😤🤬 Just waited 15 minutes to get through, then you cut me off and then when I call back, you're closed.. Is it any wonder I want to leave.... shockingly low service levels for over 2yrs now..

  • AngSimLJS68 Ang (@AngSimLJS68) reported from Glasgow, Scotland

    @Hughesy48 @virginmedia You’d think they would be embarrassed and respond ASAP. FB it too...see if their customer service kicks in at that. Go get a deal with Sky 😉

  • Malkywhite1975 Malcolm white (@Malkywhite1975) reported from Glasgow, Scotland

    @richardbranson hello Mr Branson just wanted to let you know one of your company's customer service is absolutely terrible in Glasgow i love virgin media but seriously think of switching to sky. I hope you read your loyal customer for over 15 year and fix the problem

  • staceyjaneadam Stacey 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@staceyjaneadam) reported from Paisley, Scotland

    @virginmedia We can’t call out now or receive calls with home phone; we have no dialling tone; issue with phone since Thursday; no local issues when ‘test’ is run which is obviously wrong.

  • LarsJen05560046 Lars Jensen (@LarsJen05560046) reported from Glasgow, Scotland

    @virginmedia The broadband box was erected against my fence surrounding my back garden, making it easy for intruders to climb over, Virgin media have said that the box could have been placed at my front garden, where it would not have created a problem, but the manager did not come back to me

  • AndrewRainnie Andrew John Rainnie (@AndrewRainnie) reported from Glasgow, Scotland

    @virginmedia It's not a servicing issue. If you look at my twitter feed or my account, you will see that some numpty in your company turned our Internet off three weeks before it was scheduled. We have been without Internet for 5 ******* DAYS! Sort it out.

  • AndrewRainnie Andrew John Rainnie (@AndrewRainnie) reported from Glasgow, Scotland

    @virginmedia I HAVE SPOKE TO THEM! THEY SAID IT WOULD TAKE THREE ******* DAYS TO FIX THEIR MISTAKE. IT'S NOW FIVE!!!!! WORST. COMPANY. EVER.

  • AndrewRainnie Andrew John Rainnie (@AndrewRainnie) reported from Glasgow, Scotland

    @virginmedia No thanks. I don't want to spend more money on texts just to explain how bad virgin media's customer service truly is. I'll contact CISAS.

  • Thecurseoflaura Laura (@Thecurseoflaura) reported from Glasgow, Scotland

    @virginmedia Hi, it’s been like this with Instagram for over a month but other sites work fine and it works fine on 4G. I notice you said it’s a known issue to other people but I need to know when it wil l be fixed

  • jmilprint Jazza (@jmilprint) reported from Glasgow, Scotland

    @virginmedia No 4HD as stated, never mentioned BBC, Started asking for a pin number half way through a show. Then stated FourHD not available on Virgin. Working now however.

  • BillyMcDiarmid Billy McDiarmid 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@BillyMcDiarmid) reported from Glasgow, Scotland

    So @virginmedia still issue cheers for refunds. You ain’t NTL any more guys, so your banking processes should be from when they existed. @Sarah_Mone

  • quietarea1 Neil Crossan (@quietarea1) reported from Glasgow, Scotland

    @virginmedia I have entire package with Virgin 4 phones internet etc can I get a problem solved. Never. Truly dreadful

  • davidmcguire84 David McGuire (@davidmcguire84) reported from Kirkintilloch, Scotland

    @virginmedia why do your staff continually tell me that problems with the virgin go app will be fixed tomorrow and it never is ! It’s pointless calling your centres !!!!!

  • Galesy1 John gales (@Galesy1) reported from East Kilbride, Scotland

    Looking for new customer deals, any great offers out ther #sky #virginmedia

  • markmcc4 Hank Schrader (@markmcc4) reported from Glasgow, Scotland

    @virginmedia Definitely give the text message a go as phoning that number you provided is a terrible service.

  • samboardman99 big sam (@samboardman99) reported from Glasgow, Scotland

    @virginmedia you have the worse customer service in the world. Put on hold for 9 mins then nothing. Disgusting way to treat customers.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • blakey_oufc Blakey 🇺🇦 (@blakey_oufc) reported

    @virginmedia fix the wifi it’s been **** for 3 days

  • jelliottlufc James Elliott (@jelliottlufc) reported

    @virginmedia called your customer support line 4 times and been hung up on every time. Poor customer service.

  • jfrncs_ John FH (@jfrncs_) reported

    @virginmedia internet installed Saturday - cut out once Sunday, twice yesterday, three times already today. V reliable service so far 👏🏻👏🏻👏🏻 I can sense it’ll be a great 18 months working together.

  • MaggieS24 Mags (@MaggieS24) reported

    @virginmedia Well you lived up to your reputation of extremely poor customer service today. 45mins, 3 different people, 3xsecurity clearance and then as a 'good will' gesture you'll refund charges for a call I can demonstrate I never made, unbelievable. 🙄😫

  • AzinoUtd Azino (@AzinoUtd) reported

    @frigginhiggins_ @virginmedia Thank you for your help, no internet for a week sounds like hell wtfff

  • DayTripper_RC Kapt_Kopter 💙 (@DayTripper_RC) reported

    @virginmedia It's beyond frustrating. And as I said, I can't take part in a cozy (hidden) web chat, as Virgin Media's service is so unpredictable and I'll be damned if I'm going to use my data allowance to be told the same old thing once again. #VirginMediaDown

  • frigginhiggins_ Fiona Higgins (@frigginhiggins_) reported

    @AndyRob67905293 @virginmedia Hey! I’m in a similar boat as you (no internet, 3 days of work missed for the household, etc). Consider filing a complaint with Consumer Line (or your local equivalent). Virgin is going to try and have you file complaints internally so they can keep it on the long finger.

  • NeilBowers15 Well That Escalated Quickly. (@NeilBowers15) reported

    @virginmedia Hi Virgin Media... I was wondering whether you could help me seeing as it's taking a while to get through on the phone. I've had 2 dates set for a new hub 4 to be delivered and nothing has arrived, 27th Aug/6th September. Have these been delayed?

  • NeilBowers15 Well That Escalated Quickly. (@NeilBowers15) reported

    I am seriously considering leaving for another provider and I have been with you many years as a loyal customer of yours. Please could you confirm when the hubs will arrive? Please could you sort out the speed etc. It is abismal #virginmedia

  • DaveJonesVoice Dave Jones (@DaveJonesVoice) reported

    Currently with @virginmedia and it’s *far* too inconsistent and unstable to carry on unfortunately.