Virgin Media

Virgin Media Outage Report in Renfrew, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Renfrew, Scotland 12/25/2025 19:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Renfrew, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Dumbarton, Paisley, Erskine and Renfrew.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

  • john_milroy jonnyboy (@john_milroy) reported from Glasgow, Scotland

    Is virginmedia connect not working I have a hub 3 according to them don't have account ps 40 year with virginmedia

  • edcrick Ed Crick (@edcrick) reported from Glasgow, Scotland

    I rang @virginmedia who confirmed they do have a major problem with their servers and @twitter which will take another day (so four in total) to resolve. So why not put this message on your social platforms to save everyone time including your staff? "Media could not be loaded"

  • VikkiRobb Vikki Robb (@VikkiRobb) reported from East Kilbride, Scotland

    @virginmedia I didn’t create a post on the forum I looked on for advice but to be honest if you cannot get me the help I need to get started it doesn’t put much trust in you. I would then have to wait how long for a technician to come out for you to charge me for this service?

  • allandm1284 Toxteth O'Grady (@allandm1284) reported from Clydebank, Scotland

    @virginmedia @AlanC_44 I had an issue. Reduced my package in april to £120, You are now charging £214 per month. Phoned up. "Sorry about that, someone will call back in 48hrs" That was 620 hours ago.

  • TurdiiBurdii S.🐾 (@TurdiiBurdii) reported from Paisley, Scotland

    @thechubbynerd1 @virginmedia Yup. Think it's time to switch if this is how they treat people who have been with them since 2016.

  • Billy1Young Billy Young (@Billy1Young) reported from Glasgow, Scotland

    @virginmedia I was one kill away from winning warzone match on cod before it came crashing down cos of your ****** internet service. Am fuming mate. You owe me a bottle of buckfast and 1g

  • VikkiRobb Vikki Robb (@VikkiRobb) reported from East Kilbride, Scotland

    @virginmedia I’ve tried this too.. I’ve honestly had enough now and would prefer to cancel

  • jmilprint Jazza (@jmilprint) reported from Glasgow, Scotland

    @virginmedia 2 - 0 down let's hope it cuts out completely!!!

  • kells_bGood Kells Bells (@kells_bGood) reported from Glasgow, Scotland

    @SteTechGaming @virginmedia I changed from the hub 3 to the hub 4 and have had nothing but problems with it. I regretted sending the hub 3 back!

  • VikkiRobb Vikki Robb (@VikkiRobb) reported from East Kilbride, Scotland

    @virginmedia how come when you are trying to sell me your services you can call twice a day but I’ve spend 2 full days trying to get an issue at your end sorted and suddenly no one can call me?

  • VikkiRobb Vikki Robb (@VikkiRobb) reported from East Kilbride, Scotland

    @virginmedia I spoke to a member of the team who said they couldn’t help as I haven’t received my password in the post yet so couldn’t verify who I was. So now I have to wait a further 5 days for a password to come through.

  • KittyCarrot 𝕂ïrsty 🇩🇪 (@KittyCarrot) reported from Stepps, Scotland

    @virginmedia No service in G33 - is there an issue locally or just with us?

  • canadianweeg Kris Schimmel (@canadianweeg) reported from Glasgow, Scotland

    @virginmedia the whole street is down but website says no known issues. What gives?

  • RSVPDesign RSVP Design (@RSVPDesign) reported from Paisley, Scotland

    @vmbusiness no broadband service today for those businesses with static IPs?

  • RSVPDesign RSVP Design (@RSVPDesign) reported from Paisley, Scotland

    @vmbusiness is there a broadband business outage in PA1 area?

  • SHERAZRAJPUT786 Sheraz (@SHERAZRAJPUT786) reported from Glasgow, Scotland

    @virginmedia Made numerous complaints since last Friday. They are not being resolved. Mis sold the product by agents. Account not been created correctly, wrong hub has been installed. Engineer did not install at point requested and WiFi extenders not provided. Super bad service

  • d1a2w3 Donald Macleod (@d1a2w3) reported from Glasgow, Scotland

    @virginmedia Hi, Sky Sports red button is not working, is there anything I can do to fix this?

  • GrahamCookRSVPD Graham Cook (@GrahamCookRSVPD) reported from Paisley, Scotland

    @vmbusiness None of my business lines have been working since Friday. No update despite having called customer service, emailed our complaint handler etc. How do we escalate this issue that’s harming our business?

  • gordonb_1983 Tom Waits for no man (@gordonb_1983) reported from Kirkintilloch, Scotland

    @virginmedia Looking for some help with a technical issue - none of the devices in our house are connecting to WiFi and our router won’t factory reset (have tried the steps online)?

  • SHERAZRAJPUT786 Sheraz (@SHERAZRAJPUT786) reported from Glasgow, Scotland

    @virginmedia Raised several complaints. No one helping. Mis sold product. Incorrect router installed. Engineer did not install where requested. WiFi extenders not fitted as promised. Major account errors. Shocking service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Nadia90775400 Nadia (@Nadia90775400) reported

    @virginmedia We had asked to speak to somebody else as the call handler was being repetitive and very very rude. He was talking to me like I was a child. He then cut off the call when we asked to speak to a manager. 50 mins on the phone were wasted, I would like to make a complaint

  • SinghJae Jae (@SinghJae) reported

    @virginmedia …. Been trying to sort a confirmed fault since morning took a holiday to sort it and now 2nd line want me to wake up my wife who has a.14hr shift coming up in. Couple of hours, I work from home and we are paying for a service that is not fit for use…

  • sohanlon07 Shane (@sohanlon07) reported

    @virginmedia I’m not asking the community. I don’t have time and require this for work. I did a search. Got no answers. Surely when you pay for a service you should get help from the providers of the service. I shouldn’t have to crowd source it on a forum. Your equipment is the issue.

  • stumpypoppet1 stumpypoppet (@stumpypoppet1) reported

    @virginmedia Regularly code C133 or C130, have to reboot rooter and TiVo box at least 3 times a week.. not the service we pay a lot of money for. Sky is looking a lot cheaper

  • Julie47174242 Julie (@Julie47174242) reported

    @tombradby @virginmedia Its funny how companys suddenly come to the rescue when their bad customer service is exposed on tv/social media.

  • Lendy424 Lendy (@Lendy424) reported

    @virginmedia I've got an issue with receiving authentication codes from Amazon? It is a virgin issue as I phone Amazon up and they said that you have put a block on there messages. Can you please help as I need to get into my virgin account

  • melodiemonster Jen Melodie Jones (@melodiemonster) reported

    @virginmedia Spoke to the IT team off the back of the original ticket two weeks ago, they sorted access to My Virgin Media(which someone had clearly managed to break when originally looking into this as it was fine when I logged it)they said they would continue to look into the email issue...

  • fed_m Federica Massagrande (@fed_m) reported

    @virginmedia Hello, when is the internet outage in the GU1 postcode forecast to be fixed? we've been without internet all day and we need it for work.

  • Vincentleework Vincent Lee (@Vincentleework) reported

    @virginmedia @BBCWatchdog I was told that weekend calls were free in my package and now I’ve been charged £50 for 2 weekend calls. I would not have used the landline if I’d known the costs. Its false advertising. Daylight robbery. Also customer service took 3 hours to get through

  • IzadpanahSasan Sas Izadpanah (@IzadpanahSasan) reported

    @virginmedia I have been in regular contact with the home move team. They are unfortunately being ignored by the engineers who can fix the problem.