Virgin Media Outage Report in Renfrew, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Paisley, Uddingston, Dumbarton and Erskine.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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Hank Schrader
(@markmcc4) reported
from
Glasgow, Scotland
@virginmedia Definitely give the text message a go as phoning that number you provided is a terrible service.
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jackie fusion
(@FusionFabrics) reported
from
Paisley, Scotland
@virginmedia can you advise which channel BBC 2 Scotland is on. As 806 is English, 108 is BBC 4. Totally and utterly confused. Please help.
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Pat Cavanagh
(@MrHoopy7) reported
from
Renfrew, Scotland
@virginmedia not satisfied of the service I received when trying to collect item at a newsagent shop. N when speaken to owner he spat at me twice. Also refuse to say he had item when he did.Was going to call police for theft. Also name of shop has been changed.Pathetic service
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Stacey 🏴
(@staceyjaneadam) reported
from
Paisley, Scotland
@virginmedia We can’t call out now or receive calls with home phone; we have no dialling tone; issue with phone since Thursday; no local issues when ‘test’ is run which is obviously wrong.
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Pat Cavanagh
(@MrHoopy7) reported
from
Glasgow, Scotland
@virginmedia I've been trying to Contact Some One about joing as a new customer an most of the agents are rude. As they kept Speaking in India an ridley cut me off.. How are we sippoi to join of we don't get any help
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Andrew John Rainnie
(@AndrewRainnie) reported
from
Glasgow, Scotland
@virginmedia I HAVE SPOKE TO THEM! THEY SAID IT WOULD TAKE THREE ******* DAYS TO FIX THEIR MISTAKE. IT'S NOW FIVE!!!!! WORST. COMPANY. EVER.
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big sam
(@samboardman99) reported
from
Glasgow, Scotland
@virginmedia you have the worse customer service in the world. Put on hold for 9 mins then nothing. Disgusting way to treat customers.
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Malcolm white
(@Malkywhite1975) reported
from
Glasgow, Scotland
@richardbranson hello Mr Branson just wanted to let you know one of your company's customer service is absolutely terrible in Glasgow i love virgin media but seriously think of switching to sky. I hope you read your loyal customer for over 15 year and fix the problem
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Billy McDiarmid 🏴 🇪🇺
(@BillyMcDiarmid) reported
from
Glasgow, Scotland
So @virginmedia still issue cheers for refunds. You ain’t NTL any more guys, so your banking processes should be from when they existed. @Sarah_Mone
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David McGuire
(@davidmcguire84) reported
from
Kirkintilloch, Scotland
@virginmedia why do your staff continually tell me that problems with the virgin go app will be fixed tomorrow and it never is ! It’s pointless calling your centres !!!!!
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
@virginmedia @MoneySavingExp @TomMockridgeVM As I explained before, there is no complaint therefore the COP is not relevant.
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Andrew John Rainnie
(@AndrewRainnie) reported
from
Glasgow, Scotland
@virginmedia It's not a servicing issue. If you look at my twitter feed or my account, you will see that some numpty in your company turned our Internet off three weeks before it was scheduled. We have been without Internet for 5 ******* DAYS! Sort it out.
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Lars Jensen
(@LarsJen05560046) reported
from
Glasgow, Scotland
@virginmedia The broadband box was erected against my fence surrounding my back garden, making it easy for intruders to climb over, Virgin media have said that the box could have been placed at my front garden, where it would not have created a problem, but the manager did not come back to me
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Heidiloo Edwards
(@HeidilooE) reported
from
Glasgow, Scotland
@virginmedia Aaaarghh 😤🤬 Just waited 15 minutes to get through, then you cut me off and then when I call back, you're closed.. Is it any wonder I want to leave.... shockingly low service levels for over 2yrs now..
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia This is totally unacceptable&is shocking customer service from you,I have wasted literally hours on webchat &still not resolved.Ticket No: P009177306 raised for this.Can u resolve this&ensure my billing is correct on system&I don't get £7.50 monthly charge texts/emails re this.😡
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Ang
(@AngSimLJS68) reported
from
Glasgow, Scotland
@Hughesy48 @virginmedia You’d think they would be embarrassed and respond ASAP. FB it too...see if their customer service kicks in at that. Go get a deal with Sky 😉
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ian24
(@ianprice157) reported
from
Clydebank, Scotland
@virginmedia probably the worst company for customer service, after spending 1 hour 25 min on the phone to order 2 new v6 boxes -3days later only 1 arrives. Just off the phone again after another 20 min to hopefully get another box. Sort it out Virgin!!
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Pat Cavanagh
(@MrHoopy7) reported
from
Renfrew, Scotland
@virginmedia not impress with the click to collect system. Owner of shop had no clue also was spitting at me. Shop name was wrong. Total joke of a service not amused
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Andrew John Rainnie
(@AndrewRainnie) reported
from
Glasgow, Scotland
@virginmedia No thanks. I don't want to spend more money on texts just to explain how bad virgin media's customer service truly is. I'll contact CISAS.
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Jazza
(@jmilprint) reported
from
Glasgow, Scotland
@virginmedia No 4HD as stated, never mentioned BBC, Started asking for a pin number half way through a show. Then stated FourHD not available on Virgin. Working now however.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stee
(@ahumanonline) reported
@virginmedia I have not. However it should never have happened in the first instance, given you had over 3 weeks to prevent this. A 45 day waiting period & the subsequent time for a cheque to be processed by a bank is by no means acceptable given the current cost of living. Please review this
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Anthony
(@Avengerius) reported
Maybe I'll just continue shouting into the @virginmedia void until someone can acknowledge a problem... *sigh* SR3 area #virginmediadown
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Gary
(@Gary4W) reported
@virginmedia having Virgin Mobile service issues in London EC2A for about 1 hour. 5 bars, 4g but speed tests fail to connect to internet. #virginmobile
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Stin
(@TheIainAnderson) reported
@virginmedia To fix my broadband it’s not connecting. Clearly a router problem but the agent wasn’t listening to me . Really not happy about being lied too just to get me off the call
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Mohammed Bangee
(@MoBangee) reported
@virginmedia as a Virgin media customer through the 02 priority app can I get the £2 Disney plus discount?
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peтer 정호석 вragg
(@Braggovic) reported
@virginmedia I've spoken countless times with your support centre. As friendly as they are, all I'm told is that "engineers are looking in to it". I've no way of knowing if this is true, sadly. Can I dm the postcode (rather than post here)?
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Dionne Dickson
(@dionne0918) reported
@virginmedia To contact virgin. Nothing else but if he was an engineer surely he should be solving the issue and not leaving till service is restored
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simon gready
(@sif1mad) reported
@virginmedia = Total incompetence. I want to leave pre installation, I am fed up with the problems contacting customer services by any form Website one of the worst I have seen for a provider. Pre contract and don't want to use this dreadful ISP. AVIOD THEM LIKE THE PLAGUE 👎👎👎
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Robby #CelebrateNeighbours
(@RobbyRSSRobot) reported
@virginmedia I guess so? I'm a new customer. I'm looking for an app to control my TV from my phone.
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Skye フローズン
(@Ehviiate) reported
@virginmedia Can I get an engineer without having to do that 24 hour thing for the 4th time?? All it does is just fixes the issue for maybe a few hours and then back to less than 40mb... for the last 2 months I've been paying the full price for 1gb package but only getting 27-34mbps...