Virgin Media Outage Report in Renfrew, Scotland
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The latest reports from users having issues in Renfrew come from postal codes PA4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Paisley, Erskine, Renfrew, Dumbarton, Alexandria, Clydebank, East Kilbride and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
| Wi-fi | ||
| Internet | ||
| Total Blackout | ||
| Wi-fi | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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Naomi_G_Brown
(@naomi_G_brown) reported
from
Glasgow, Scotland
@virginmedia hi there just wondering what's up with the Broadband in the G3 area? It has been abysmal all week, today alone it has already gone down at least 5 times... Tried calling, gave up due to on hold fatigue 💤
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Alex Marr
(@alexmarr98) reported
from
Glasgow, Scotland
Anyone else having issues with Virgin Media at the minute?
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Andy 'Ginge' Ritchie
(@AndyRitchie12) reported
from
Glasgow, Scotland
@virginmedia good morning, we've had numerous phone calls over the past few days from a call centre claiming to be you guys.. Saying that there is an issue with our router and asking us to tell them what lights are on etc? Is this a scam as I feel uncomfortable giving that info.
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John BIDEN WON Reilly ™ 🏴
(@MrReillyJohn) reported
from
Glasgow, Scotland
@virginmedia disgusting staff twice put on hold when trying to complain over 2 hours! What a **** service
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
Remember when @SkyUK and @virginmedia used to give a flying **** about their customers? I have both and I'm trying to give one up, but it may be both the way things are going!!!!
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Grejurn 🏴🇪🇺 B L M
(@_Grejurn) reported
from
Glasgow, Scotland
The @virginmedia tech support scammers are back! Apparently I have an unstable internet connection and am an "idiot woman" for saying there's a purple light on my router (modem mode)
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia Still having issues Too mentally exhausted and disgusted to waste more time on another pointless phone call. Sought advice elsewhere and diagnosed a new set top box required. A reputable company unlike you would have delivered this and compensated me. You just don’t care do you?
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maverick
(@maverickMMI) reported
from
Glasgow, Scotland
@virginmedia customer service is embarrassingly bad. Miss sold then hung up on after being on hold for 75 minutes Sign up with this company at your peril
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James Johnstone
(@jayceejay55) reported
from
Dumbarton, Scotland
@virginmedia after 4 weeks of trying and hours wasted eventually got through to a human. After problem analysis he announced “our systems are down, please call back after 4 hours”,I asked him to call me back,our system cant do that,really? Worst customer service - bye Virgin. 👋
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✨Charlene✨
(@KnickyEganByrne) reported
from
Glasgow, Scotland
Absolute joke of a company @virginmedia call the “Customer Services” for help but staff are rude, and obnoxious & apparently need retrained if the Manager is anything to go by as the staff have been giving out the incorrect information, which i just need to accept! #pathetic
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🌪
(@LazyHermit) reported
from
Clydebank, Scotland
@virginmedia Been a Virgin customer for years. Cancelled Tv but have broadband and phone. Even my Freeview channels have been blocked on my boxes!! How churlish can a company get??😳 Freeview channels?! Show some compassion to your customers
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Darren 🏴🇬🇧
(@darrenmiller75) reported
from
Bishopbriggs, Scotland
@virginmedia just been on/off hold with 2 call handlers to get cut off after 1hr 40 mins regarding upgrading with black Friday personalised email I received. Absolutely disgraceful customer service.
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GlasgowFuk(7k)
(@GlasgowFuk) reported
from
Glasgow, Scotland
I hate to admit it but @virginmedia customer service / support is absolutely dreadful. Hate saying this as I worked for them for over 6 years #notahappycustomer #shockingservice #wouldntrecommend
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maverick
(@maverickMMI) reported
from
Glasgow, Scotland
@virginmedia Yeah, spoke to them briefly. Waited 75 MINUTES. Your rep admitted the fault. Said he was outing me on ‘silent hold’ for 2 minutes then 20 MINUTES later the line went dead. Absolute joke. Shambles of a customer service. Apparently that is quite common.
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Really pissed off with you today, my contract ends on the 22nd of December and whilst I've never had TV with you, you refused to give me the deal. Well done, YOU LOST, I AM LEAVING YOU NOW FOR GOOD.
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Cynthia Halatyn
(@CynthiaHalatyn) reported
from
Glasgow, Scotland
@virginmedia help!!! Over an hour on hold and your system hung up on us and we've just had to call back 😭
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Ellenor
(@supaellie1) reported
from
Glasgow, Scotland
@virginmedia this has got to be THE WORST service in the whole world. Been a virgin customer for years and years then when you bill goes up and you phone you get a good deal... promised a deal. Sitting all day waiting for instalment to phone to be told it was rejected!
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James Johnstone
(@jayceejay55) reported
from
Dumbarton, Scotland
@virginmedia is it possible to get customer support, or am I expected to continue paying for a non service?
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✨Charlene✨
(@KnickyEganByrne) reported
from
Glasgow, Scotland
@virginmedia There was no resolution made! That’s part (a very small part) of the problem! And after being called a Liar by said manager I certainly will not be “clicking here” I shall be taking it further!
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Steebee
(@steebee35) reported
from
Glasgow, Scotland
@virginmedia Internet down in the g20 area of Glasgow, may be connected to damaged power cable that caused power cut at the same time as the outage #virginmediadown #virginmediasupport
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Damon
(@damfly27) reported
@virginmedia The only thing you have provided is stress and loss of earnings through no internet. Your customer service is non existent. No notes kept on my account about previous calls. Like talking to a brick wall
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Zorath Flamecloak | Vtuber | PNG Arc | 🔞
(@TheDrakeagle) reported
@virginmedia oh yeah theres a fault. as always. this time we managed a grand total of...2 days without it dying. and my entire day off is now ruined since it wont be fixed until 6 tonight. once again how much crap do i have to go through before you admit this isnt acceptable and let me leave?
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Sir Michael
(@_StuckMike) reported
I would just like to say, “**** Virgin Media! You’re absolutely shite.”
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Damon
(@damfly27) reported
@virginmedia And I guess you can’t answer that. I don’t really get the point of this account DB cos you just tell everyone to ring customer service and they are as useslss as this account. How do you get away with it !?
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pirateFace_75 🏴
(@pirateFace_75) reported
Hi @virginmedia what did you say again?...my broadband will be back on at 10:15?, should of just said gremlin's had chewed my cables and you dont know when ******** it'll be back on....absolute **** show
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Bex
(@bexscott43) reported
@virginmedia @DigiFazz I’m having the same issues in Dd4 area and I work from home.
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Dump London
(@dumplondon) reported
@virginmedia yes please help me resolve this, its been going on forever
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POpEyedWazza
(@POpEyedWazza) reported
@virginmedia No no no no no...do not ring or do anything that isnt written down or recorded. This is definitely unacceptable behavior 😤 complaint page should 100% be working all the time. You have already said you would get back to me regarding my mums issue through community forum but havnt
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Zorath Flamecloak | Vtuber | PNG Arc | 🔞
(@TheDrakeagle) reported
sooo I was considering doing a random stream today. of course, once again virgin media has come to ruin my day aaaand broken the internet. again. how may times now is it? im sure its got to be somewhere around 12 times in the past 3 months. absolute shitshow.
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Merculargo
(@Fuzzy_F) reported
@virginmedia what is going on with my broadband??? It’s been not working since the early hours of Thursday morning and is still not working! I work from home some of my week and have had to resort to driving to my parents house to work (I live in Wrexham)