Virgin Media

Virgin Media Outage Report in Renfrew, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Renfrew, Scotland 02/19/2026 18:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Renfrew, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Erskine, Blantyre, Dumbarton, Uddingston, East Kilbride and Paisley.

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City Problem Type Report Time
United KingdomGlasgow Wi-fi
United KingdomGlasgow E-mail
United KingdomGlasgow Internet
United KingdomGlasgow TV
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

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Virgin Media Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

  • tofolo_1 David A (@tofolo_1) reported from Glasgow, Scotland

    @virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.

  • claireWeb Claire Webster (@claireWeb) reported from Glasgow, Scotland

    @virginmedia is there an issue with G3 area of Glasgow? Service checker not working either?

  • neilmacallister mac / macca (@neilmacallister) reported from Alexandria, Scotland

    @virginmedia - As it is more than 24 hours since this issue was raised, and is still not resolved, all checks completed and no service I want to book a home visit by a technician asap. Thank you.

  • Lealea2009 Pauline Campbell-Jones💫🏁😽🦖 (@Lealea2009) reported from Glasgow, Scotland

    @virginmedia broadband and TV down for 12 hours, having to tether to my mobile so that I can work from home today. 🙁

  • tonymccaffery Tony McCaffery (he/they) (@tonymccaffery) reported from Glasgow, Scotland

    Hey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.

  • KrisyFaeGlesga Krisy 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇬🇧 (@KrisyFaeGlesga) reported from Glasgow, Scotland

    I ******* hate @virginmedia these clowns are worse than council workers!! Thank **** I cancelled

  • neilmacallister mac / macca (@neilmacallister) reported from Alexandria, Scotland

    @virginmedia Is there a problem with TV reception in the G83 Area (Alexandria) ? Completed all diagnostic checks on my TV and Tivo box and still no reception yet. Please reply... thanks

  • lordofanywhere dios mio la creatura 🏳️‍🌈🇺🇦 (@lordofanywhere) reported from Glasgow, Scotland

    @virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.

  • justcall_mesir Michael Macdonald (@justcall_mesir) reported from Alexandria, Scotland

    @virginmedia please have any of the following fake names call me back please ASAP....abby, abys manager, Jean on collections, Bradley who passed me on to some else cause he was out having abeer, or Luke who didn't finish finding a solution to @virginmedia's ineptitude.

  • neilmacallister mac / macca (@neilmacallister) reported from Alexandria, Scotland

    @virginmedia ... any update on the G83 9PP issues ? Into the 3rd day of no TV reception and broadband connection constantly lagging...

  • justcall_mesir Michael Macdonald (@justcall_mesir) reported from Alexandria, Scotland

    @virginmedia - 3hrs on the phone today to several of your "Managers, Collections, and Tier 1 and 2 staff" No further forward, due to unprofessional calls, rudeness, and staff with a sloppy shoulder approach with no solution, no acceptance of error. Shocking customer service.

  • tofolo_1 David A (@tofolo_1) reported from Glasgow, Scotland

    @virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!

  • wilsonfkp Wilson (@wilsonfkp) reported from Glasgow, Scotland

    @virginmedia seems to be down in Renfrew... No internet for tonight 😭

  • Hollz2012 Holly McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Hollz2012) reported from Paisley, Scotland

    It seems I made a good call using the OVO priority link this morning and not one through virgin media. Joined a virtual queue of around 12,000 that took half hour and although would like to have been lower down at the gig, I can’t have many complaints. #peterkay

  • tofolo_1 David A (@tofolo_1) reported from Glasgow, Scotland

    @virginmedia Are you kidding? I am not paying 30p a minute to call you. The contact us page says webchat but no link? It also says some text service but no number? Are you also just making it impossible to get in touch. If this becomes any harder to set up billing I will cancel....

  • wilsonfkp Wilson (@wilsonfkp) reported from Glasgow, Scotland

    @virginmedia I guess it's being restored, I'm on a wired connection and last night and early this morning was like connecting and disconnecting, a bit unstable but I guess your team is working on it

  • babslp_xo Babs 🤍 (@babslp_xo) reported from East Kilbride, Scotland

    @virginmedia why does your password reset function not work? Page says it’s down for maintenance when you click the reset link, been like this since I joined you in August and I need access to change my DD date

  • keybo7 Kieran Reynolds (@keybo7) reported from Clydebank, Scotland

    @virginmedia How did folk manage to buy these when site down?

  • dtr1984 🏴󠁧󠁢󠁳󠁣󠁴󠁿David🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@dtr1984) reported from Glasgow, Scotland

    @virginmedia WiFi down? , app down?

  • ElaineB50245734 Elaine Byrne (@ElaineB50245734) reported from Glasgow, Scotland

    @virginmedia I have a complaint and cannot find a email address for it

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • philipstratford Phil Stratford (@philipstratford) reported

    @virginmedia I never made a call! It just happened! But yes, they've been connected for a while. I think I've sorted it with one of your colleagues, after a 3 (THREE) hour web chat, but I still don't know if the upgrade was supposed to have happened, supposed to have been free, or much else.

  • MartinCox0155 Martin 'Snazzy' Cox (@MartinCox0155) reported

    @O2 I have Virgin Media broadband only. I do not have their TV service. I received an invitation to download your Priority app, and use my VM credentials to log in. Will I be able to use this app to not only enable me to use O2 Priority to purchase tickets, but also Priority entry?

  • TashaCorcoran Natasha Corcoran (@TashaCorcoran) reported

    1/2 Imagine complaining repeatedly to @virginmedia, to be promised call back after call back, for a refund for money they took without consent after we cancelled our contract on day 1 (within the 14 day cooling off period, as per the contract, & due to their shocking service!)

  • calgarydoll Tay 🇨🇦 (@calgarydoll) reported

    @virginmedia @xjuewx Is it not working in TORONTO?

  • elgoldave dave (@elgoldave) reported

    @BBCJohnBeattie Really helpful telephone banking experience with @RBS_Help on Sunday. And @virginmedia (email issue) the week before.

  • stevenjefferies Steve (@stevenjefferies) reported

    @virginmedia Yes, connection is fine just an issue with emails

  • vbcatlady Venetia B (@vbcatlady) reported

    @MartinSLewis We tried this, had been a loyal customer for 20 years or more and they offered us nothing...so off we went to Virgin media!

  • ciara512 Ciara McLaughlin (@ciara512) reported

    So frustrated with @virginmedia, ongoing internet and tv problems for the last couple of years. You call up, they say they will fix it, no difference. They convince you to upgrade package to fix the problems, no difference, then try to charge £240 to cancel said package 🤯

  • faceofboe Gillian (@faceofboe) reported

    @virginmedia It will cause extreme inconvenience. I'm supposed to be presenting in a conference that day. Less than a week's notice of no internet service for a full day is outrageous. How can you think your response represents customer 'service'?

  • Mb98085406 M b (@Mb98085406) reported

    @virginmedia how do I cancel my account - you just hung up on me