Virgin Media Outage Report in Renfrew, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 12: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Erskine, Blantyre, Dumbarton, Uddingston, East Kilbride, Johnstone and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
||
| Glasgow |
Wi-fi | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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Screebs69
(@screebs69) reported
from
Thornliebank, Scotland
@Sandy_McK @Virgin @virginmedia Login page appears when you click on live TV
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thecontrarian
(@Larousse1968) reported
from
Glasgow, Scotland
@virginmedia can you tell me how to contact customer services please
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Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia area 28 no service how long until it’s up and running please
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Fraz🍓🏴🇪🇺🎗
(@FraserWilson95) reported
from
Glasgow, Scotland
My @virginmedia internet service is now down for the third consecutive day in Glasgow and yet again I’m having to tether to my phone’s data to be able to work from home. This is woeful service when so many are working from home relying on their internet - get it sorted!!!
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Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia I’m having a real problem trying to swap a sim, the one you sent has been lost and the phone no longer receives calls or texts, I’m about mental trying to work this out online and on the automated phone system, can you help?
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Need help with my account can someone from VM actually help me out as every time I phone I always get put on hold then hung up on !
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Fork handles
(@ouigee) reported
from
Thornliebank, Scotland
@virginmedia can’t get through to anyone. How do I cancel my direct debit? You’ve totally screwed up before you’ve even installed
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Pulse Breakfast Show
(@pulse_breakfast) reported
from
Glasgow, Scotland
Once again @virginmedia broadband down again its happening far too often these days might need to look at another supplier!
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Madeleine Black
(@madblack65) reported
from
Glasgow, Scotland
Unbelievablely poor customer service from @virginmedia Was waiting on phone for ages and spoke with me to be told my husband has to come home from work to deal with it!!! Day 2 no WiFi and I’m working from home and daughter finishing masters online 😤😤😤
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Screebs69
(@screebs69) reported
from
Thornliebank, Scotland
@Sandy_McK @Virgin @virginmedia Download sky sports app and at the login page, there’s a virgin UK icon to log in. (Using virgin name and password) Certainly used to be able to watch it that way.
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gordonnay
(@gordonnay) reported
from
East Kilbride, Scotland
@virginmedia broadband issues in G75, been up and down since 0600!
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Madeleine Black
(@madblack65) reported
from
Glasgow, Scotland
@Interestedpty @virginmedia Who should I change to that actually gives a good service? 🤔🤔
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Charlene Durham
(@chaz1510) reported
from
Bishopbriggs, Scotland
@eastbelfastgirl @virginmedia How bad is that! Honestly I appreciate staff are working from home but they are quick taking your money!
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Need help with my account now being charged more for the same services
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lisa buik
(@LBuik) reported
from
Glasgow, Scotland
@virginmedia how can I speak to someone I gave major issue with internet connection #maybetimetomove
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Charlene Durham
(@chaz1510) reported
from
Bishopbriggs, Scotland
@virginmedia 50 mins and counting Iv been in a queue to get through to customer services! This is what I want on a Friday night 👌🏼 ....still waiting
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
It appears @virginmedia can't communicate with it's customers. Perhaps @Ofcom and @BBCWatchdog would like to investigate how their inability to provide customer service is affecting customers ability to work during a pandemic.
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Stuart MacPherson
(@dirty_stu) reported
from
Paisley, Scotland
@virginmedia is there a problem with the internet in my area PA2, my internet connection has been cutting out all morning
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Michael Barnett
(@MichaelBarnet18) reported
from
Glasgow, Scotland
@virginmedia hey there, I can’t pick up any emails tonight. Is there a problem in the Glasgow area? Thanks, Michael
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David MacPhee
(@daveslikethese) reported
from
Barrhead, Scotland
@virginmedia just had broadband installed yesterday and it’s garbage. Fix it or disconnect it. I’m not paying for that crap!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robot Archie🇪🇺💙
(@RobotArchie) reported
@Brunorini @virginmedia Service restored
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jules dewick
(@DewickJules) reported
@virginmedia i can’t login to my account as I’ve lost my details, I’ve tried to contact you by phone 3 times and no one has answered for an hour each time... I need to speak to a representative ASAP
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abdullah
(@abdullah17801) reported
@virginmedia Unfortunately we all going through rough time ... I have received letter saying my bill will increase and if I can’t afford it I have to cancel it so another headache on top what we have
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abdullah
(@abdullah17801) reported
@virginmedia it’s really disappointing after I renew my broadband now they increase it for me and applying new price different than what I have been told and when I called to find out the customer service on phone make it worst 😡
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John Nicholson
(@funkledunkle) reported
@virginmedia BT Sport Extra channels are not loading. Blackpool are hardly ever on and now it won’t let me watch. On 360 box, which is a massive downgrade from the TiVo. Currently on hold for your technical support too. Very poor service.
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Jamie Barker
(@jamiebarker70) reported
@virginmedia So I phoned the customer service and they told me this will take 24hours, then blind transfer to someone else who said it'll be 1pm, we are now at 4pm and someone just said 48 hours. I've said you've cut my services off despite me asking for the home move not to be..
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Cory ‘SAVE THE ARTS’ Shipp
(@coryannes) reported
Anyone using #VirginMedia who are subject to a price hike in March. You can leave with NO CANCELLATION CHARGES. Leave that abysmal broadband and customer service behind - thank me later. 🥳
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Londons DayCzarView
(@Tomqtaxi) reported
@virginmedia I still have had my issues resolved
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pimoroni
(@pimoroni) reported
@TheFlyingKipper @virginmedia Yes, that's definitely damaged. We test every single unit after assembly so it must have happened in transit. I'm really sorry about that. :-( The support team will arrange a replacement for you!
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Dan Mayers
(@amannamedanon) reported
@virginmedia Hi, I would like to cancel my broadband. I have been on hold for 3 hours after being cut off twice. Can someone help, please?