Virgin Media Outage Report in Renfrew, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Paisley, Clydebank, Alexandria, East Kilbride, Erskine, Johnstone, Blantyre, Dumbarton and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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Elaine Byrne
(@ElaineB50245734) reported
from
Glasgow, Scotland
@virginmedia I have a complaint and cannot find a email address for it
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Krisy 🏴 🇬🇧
(@KrisyFaeGlesga) reported
from
Glasgow, Scotland
I ******* hate @virginmedia these clowns are worse than council workers!! Thank **** I cancelled
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mac / macca
(@neilmacallister) reported
from
Alexandria, Scotland
@virginmedia ... any update on the G83 9PP issues ? Into the 3rd day of no TV reception and broadband connection constantly lagging...
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Pauline Campbell-Jones💫🏁😽🦖
(@Lealea2009) reported
from
Glasgow, Scotland
@virginmedia broadband and TV down for 12 hours, having to tether to my mobile so that I can work from home today. 🙁
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Fiona Sandford
(@sandford_fiona) reported
from
Glasgow, Scotland
@virginmedia no broadband for hours now in G20 - can you help?
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia WiFi down? , app down?
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Babs 🤍
(@babslp_xo) reported
from
East Kilbride, Scotland
@virginmedia why does your password reset function not work? Page says it’s down for maintenance when you click the reset link, been like this since I joined you in August and I need access to change my DD date
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David A
(@tofolo_1) reported
from
Glasgow, Scotland
@virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!
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That Glasgow Florida Family🏴🏳️🌈
(@GlasgowThat) reported
from
Cambuslang, Scotland
Virgin Media @virginmedia should be investigated by Ofcom they are taking money from people while not supplying a service. They are providing a substandard service when the do supply it. Major areas of Glasgow no internet until Jan 5th. Do not join this company they are the worst
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Claire Webster
(@claireWeb) reported
from
Glasgow, Scotland
@virginmedia is there an issue with G3 area of Glasgow? Service checker not working either?
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David A
(@tofolo_1) reported
from
Glasgow, Scotland
@virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.
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mac / macca
(@neilmacallister) reported
from
Alexandria, Scotland
@virginmedia Is there a problem with TV reception in the G83 Area (Alexandria) ? Completed all diagnostic checks on my TV and Tivo box and still no reception yet. Please reply... thanks
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That Glasgow Florida Family🏴🏳️🌈
(@GlasgowThat) reported
from
Cambuslang, Scotland
@virginmedia Bullshit! I’m gonna do everything I can on social media to let everyone know what a **** customer service and service you supply. This is not a one time thing it has been constant. I will ensure anyone thinking about joining to go elsewhere. Keep checking my page and you will see
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dios mio la creatura 🏳️🌈🇺🇦
(@lordofanywhere) reported
from
Glasgow, Scotland
@virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.
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Lesley MacGregor
(@scoobs1969) reported
from
Kilbirnie, Scotland
@virginmedia Knowing about it doesn’t make it any better! The fibre service has been shocking recently
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Tony McCaffery (he/they)
(@tonymccaffery) reported
from
Glasgow, Scotland
Hey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.
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mac / macca
(@neilmacallister) reported
from
Alexandria, Scotland
@virginmedia - As it is more than 24 hours since this issue was raised, and is still not resolved, all checks completed and no service I want to book a home visit by a technician asap. Thank you.
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Naveed Asghar
(@naveedasghar) reported
from
Glasgow, Scotland
@virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.
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Michael Macdonald
(@justcall_mesir) reported
from
Alexandria, Scotland
@virginmedia please have any of the following fake names call me back please ASAP....abby, abys manager, Jean on collections, Bradley who passed me on to some else cause he was out having abeer, or Luke who didn't finish finding a solution to @virginmedia's ineptitude.
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David A
(@tofolo_1) reported
from
Glasgow, Scotland
@virginmedia Are you kidding? I am not paying 30p a minute to call you. The contact us page says webchat but no link? It also says some text service but no number? Are you also just making it impossible to get in touch. If this becomes any harder to set up billing I will cancel....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mila
(@LYCOICAT) reported
@virginhelp Well I went on Virgin media page where I saw the iPads. Since I have internet with you I rang to query but no one could help.
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Tim Underhill
(@timerpool) reported
@virginmedia Hi. How long after I cancel my contract should it show on my online account? Thanks.
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IDIC
(@CharlieIDIC) reported
@virginmedia down again
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OSRS bhaskar
(@IVP_SUCKS) reported
@virginmedia Complaint reference: C-1003231837 since you ignore me
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Carol Turner
(@Mrs_Bunsen) reported
@virginmedia no tv or internet in NE25 9AY - says it’s due to be fixed around 1am but there are no engineers in my area that I can see - so what are you actually doing to resolve the issue?
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Mecha Robots
(@Mecha_Robots) reported
@virginmedia I clikx the button sign in and it takes me straight to page to chat to customer service.
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Female Gooner 🇬🇧🇯🇲🇻🇨
(@Femalegooner87) reported
@virginmedia how long is it going too take to fix the internet issue in the N5 1LP area its been 2 days now 😠 😡
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Andrew Northrop 📽
(@anandrewew) reported
@virginmedia the phone line cut out and has now locked me out of my account apparently. just have a button on your website rather than this dark pattern bullshit
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Lauren Sharp
(@SharpLolly123) reported
@virginmedia my mum raised a complaint 10 days ago & still hasn’t had a response. You keep sending her bills in error which is causing stress & anxiety. How do we find someone who can help? Numerous calls & getting nowhere
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scott queen
(@scottqueen101) reported
@virginmedia I emailed Daniel Potts Friday afternoon after hours trying to get a resolution first via foreign call center then retentions, called back by retentions until close to 8 pm promised resolution but nil forthcoming. If not resolved have requested call transcripts under GDPR