Virgin Media Outage Report in Renfrew, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 31: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (8%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Paisley, Clydebank, Alexandria, East Kilbride, Erskine, Johnstone, Blantyre, Dumbarton and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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mac / macca
(@neilmacallister) reported
from
Alexandria, Scotland
@virginmedia Is there a problem with TV reception in the G83 Area (Alexandria) ? Completed all diagnostic checks on my TV and Tivo box and still no reception yet. Please reply... thanks
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That Glasgow Florida Family🏴🏳️🌈
(@GlasgowThat) reported
from
Cambuslang, Scotland
Virgin Media @virginmedia should be investigated by Ofcom they are taking money from people while not supplying a service. They are providing a substandard service when the do supply it. Major areas of Glasgow no internet until Jan 5th. Do not join this company they are the worst
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Wilson
(@wilsonfkp) reported
from
Renfrew, Scotland
Broadband is down, @virginmedia I guess this is affected by @ScottishPower blackout in PA4
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Karen Sime 💙 #TeamNHS
(@Karencrafts) reported
from
Glasgow, Scotland
@MargMarvelous @virginmedia I know. Virgin is down in Glasgow but I still need a new hub as the reset button on mine is broken. I’ve been going in circles on the app and website for the best part of an hour. A simple email address would have resolved it in 5 minutes!
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Dave
(@MXK1000) reported
from
East Kilbride, Scotland
Guys supposedly from @bt_uk going round the doors in EK saying my neighbours have complained of slow internet speeds. That's ok I'm on VirginMedia. They asked me to do a speed test on my phone. I told them to piss off. 1 I'm not a BT customer 2 I'm not your data source
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Naveed Asghar
(@naveedasghar) reported
from
Glasgow, Scotland
@virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.
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Lesley MacGregor
(@scoobs1969) reported
from
Kilbirnie, Scotland
@virginmedia Knowing about it doesn’t make it any better! The fibre service has been shocking recently
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia WiFi down? , app down?
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David A
(@tofolo_1) reported
from
Glasgow, Scotland
@virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.
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David McGill
(@DavidMcGill7) reported
from
Glasgow, Scotland
@virginmedia TV & Internet was down for 4 days last week now it’s all off again & won’t be fixed until tomorrow night at the earliest, a dreadful service 🤬
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Paul Wilcox
(@NorthernSaint72) reported
from
Barrhead, Scotland
@virginmedia your broadband service is woeful. Every single day for months it goes off. Stuck in a contract that does not provide the service we pay for. All we are told there is an issue in our area. You won’t have any customers here soon.
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Fiona Sandford
(@sandford_fiona) reported
from
Glasgow, Scotland
@virginmedia no broadband for hours now in G20 - can you help?
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dios mio la creatura 🏳️🌈🇺🇦
(@lordofanywhere) reported
from
Glasgow, Scotland
@virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.
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Kirsty Learmonth
(@kl7582) reported
from
Glasgow, Scotland
@virginmedia Trying to get help with tv box, no online help through the live chat? Can you assist please
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Elenita
(@Coops_71) reported
from
Thornliebank, Scotland
Working from home is great fun when @virginmedia goes down and you’ve got a deadline.
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That Glasgow Florida Family🏴🏳️🌈
(@GlasgowThat) reported
from
Cambuslang, Scotland
@virginmedia Bullshit! I’m gonna do everything I can on social media to let everyone know what a **** customer service and service you supply. This is not a one time thing it has been constant. I will ensure anyone thinking about joining to go elsewhere. Keep checking my page and you will see
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Claire Webster
(@claireWeb) reported
from
Glasgow, Scotland
@virginmedia is there an issue with G3 area of Glasgow? Service checker not working either?
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David A
(@tofolo_1) reported
from
Glasgow, Scotland
@virginmedia Are you kidding? I am not paying 30p a minute to call you. The contact us page says webchat but no link? It also says some text service but no number? Are you also just making it impossible to get in touch. If this becomes any harder to set up billing I will cancel....
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mac / macca
(@neilmacallister) reported
from
Alexandria, Scotland
@virginmedia - As it is more than 24 hours since this issue was raised, and is still not resolved, all checks completed and no service I want to book a home visit by a technician asap. Thank you.
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mac / macca
(@neilmacallister) reported
from
Alexandria, Scotland
@virginmedia ... any update on the G83 9PP issues ? Into the 3rd day of no TV reception and broadband connection constantly lagging...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian Bunn
(@AdrianBunn) reported
@virginmedia Originally on 28 May. I was told it couldn’t be resolved with an online complaint so I did a live chat instead on 4 June. I then got an email saying they couldn’t help and I had to call
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SorayaWilkinson-Wyke
(@soraya72) reported
@Simpsonius @virginmedia Going though same in Camden London now, they say they're working on it but it's 2 days & they say hope to be fixed by July 1st (but no guarantee). They're absolutely awful!
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SorayaWilkinson-Wyke
(@soraya72) reported
@virginmedia @KSachlfc You'd service checker doesn't work! When I call I'm told that's part of the problem! Have to keep calling & told soon! 2 days now & told yesterday maybe fixed by 1st July. Apparently loads of people affected in Camden. Awful service!
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Simon Manning
(@SiManM20) reported
Hey @virginmedia what do the flashing blue lights on your Hub4 mean pls? Tried rebooting but no joy… seems I have a full on outage. Will this be resolved by the morning?
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Lewis Cawte
(@Lcawte) reported
@virginmedia It will be, but, had it come up with the terrible WhatsApp chat bot thing as well.
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Amy David
(@amylpatch) reported
@virginmedia Hi. Since you did maintenance on B/band in our area 3 weeks ago. It keeps cutting out. At least once a day. Some times router needs a restart. Some of my smart devices need a restart every time it cuts out. As it is a blip I can't see issue via status. DMed details.
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Colin Dunn
(@Col_Dunn) reported
@SiManM20 @virginmedia There is an outage in the area “We hope to fix this by 28 June at 6:05”. Found out after mine went out just after midnight.
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SorayaWilkinson-Wyke
(@soraya72) reported
@virginmedia Camden London NW1 area still down, No WiFi 2 days now, & going into 3rd. Customer service never give honest answer & now online says alls fine but when you call told outage in that postcode & the problem is affecting the status updates!!! Such an uncaring company!
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Constance H.
(@Constouche) reported
@virginmedia WiFi issue. It says that my hub isn’t connected properly. Have never touched it, but still did the full reconnection process 3 or 4 times. Guess what? Still not working 👍🏼
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John Ware
(@JohnWareWCP) reported
@virginmedia I've still heard nothing. This is becoming ridiculous now. 5 days until it's been 28 days since I submitted my complaint...