Virgin Media Outage Report in Renfrew, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Paisley, Clydebank, Alexandria, East Kilbride, Erskine, Johnstone, Blantyre, Dumbarton and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Paisley |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Total Blackout | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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Patty O' 😷
(@pattyneta) reported
from
Glasgow, Scotland
Well done @virginmedia for leaving my husband, an NHS doctor, without a working phone while he is on call at the hospital for the next 48 hours. And NO solution via customer service. Terrible and very disappointing service!
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Paul Breslin
(@breslano) reported
from
Glasgow, Scotland
@virginmedia bt sport 2 is a screen of pixels every 20 seconds? How do I fix this?
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Damien Speirs
(@Damien1872) reported
from
Renfrew, Scotland
Been having issues with @virginmedia where the internet drops several times during the day. Only get told to do a reset/factory reset of the hub but the issue continues to persist. Not helpful when working from home.
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Patty O' 😷
(@pattyneta) reported
from
Glasgow, Scotland
@virginmedia No, it’s an issue regarding the SIM card. I’ve just spent almost 2h in a chat with customer service, where not only any solution was provided, I also had to wait an average of 5 minutes for the agent’s reply to each of my questions. Very frustrating and terrible customer service.
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Allan McPike
(@TheDailyScrum) reported
from
Glasgow, Scotland
@virginmedia Totally wrong show from iPlayer. E4 and a few other channels say that you cannot fast forward as the channel doesn’t support even if you watch live, pause and try and fast forward the ads. Pretty rubbish
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Lyn Paterson
(@nosrepat) reported
from
Glasgow, Scotland
Got a phone call yesterday from someone saying my VM router was being used by other people. Guess it is a scam. Plus broadband down completely today ....and bad yesterday. Appalling service in #Glasgow G 11. @virginmedia
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Peter Hannington
(@MrPGFH) reported
from
Glasgow, Scotland
@virginmedia I have tried to call twice to talk with you guys about my home broadband and twice been plunged into darkness. Your online bot sends me round in circles...no wonder I want to leave. Can someone please help me?
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Ellie
(@EllieTheHughes) reported
from
Renfrew, Scotland
@virginmedia @BarrasArtDesign @Carl_Cox We’ve got tickets for Glasgow but can’t log COVID results online so don’t think we’ll be allowed in 😩 Please help!
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Lyn Paterson
(@nosrepat) reported
from
Glasgow, Scotland
@virginmedia And the loss of broadband service ? I am in Glasgow G11.
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Ellie
(@EllieTheHughes) reported
from
Renfrew, Scotland
@virginmedia The internet service is fine, we are having issues uploading COVID results to any NHS site/app, but to get into the gig we have to show that we have a negative test result on the app, can someone from Summer Jams contact me please?
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Claire ✌🏼🎾
(@brooksybradshaw) reported
from
Kirkintilloch, Scotland
Nah as if my fricking internet has cut out again during this match, wtf @virginmedia two nights in a row.
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J No
(@N07WOD) reported
from
Inchinnan, Scotland
@virginmedia the worst company I know to deal with, information puts you on a loop and doesn’t provide what you need. Beyond rude agents. #raging
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Rhys Ronald Howe
(@HoweRhys) reported
from
Glasgow, Scotland
Anyone else having issues with @virginmedia this morning? I have absolutely no access to the internet. Restarted the laptop and nothing.. Seen some say the service was down last night too.. possible down in the UK?
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Rhys Ronald Howe
(@HoweRhys) reported
from
Glasgow, Scotland
@virginmedia It has been down since 8.20am this morning - no devices can surf the internet. I’ve restarted the WiFi and this returned the same result. No lights showing on the hub apart from the usual yellowish main light. I’m unable to do my work due to this issue..
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Ellie
(@EllieTheHughes) reported
from
Renfrew, Scotland
@virginmedia Hi, we have tickets to a Summer Jam gig tonight but can’t upload covid results to the NHS app, please help!
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Ed Crick
(@edcrick) reported
from
Glasgow, Scotland
@virginmedia there's definitely an issue in g12 Broadband off and on yet you're saying no issues on dl service status. Tried calling 150 keep being cut off. Been fault since 14/10 at 20:00
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Paul Breslin
(@breslano) reported
from
Glasgow, Scotland
@virginmedia bt sport 3 HD is a screen of pixels every 20 seconds? How do I fix this?
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Allan McPike
(@TheDailyScrum) reported
from
Glasgow, Scotland
Can watch Prime in ultra 4k hd via @virginmedia but apparently my mesh WiFi is rubbish so I need to watch my recordings in low resolution. Also couldn’t care less as apparently I only pay for live TV, recordings aren’t included. It’s 2021 not 1991 fix your 360 service.
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Damien Speirs
(@Damien1872) reported
from
Renfrew, Scotland
@virginmedia Shows no faults and says everything is fine despite having to use 4g at the time to even run the test. There was an engineer out a couple of months back who done a factory reset but was only a temporary fix. Internet goes down several times a day whilst connected to hub.
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Damien Speirs
(@Damien1872) reported
from
Renfrew, Scotland
Been having issues with @virginmedia where the internet drops several times during the day. 9nly get told to do a reset/factory reset of the hub but the issue continues to persist. Not helpful when working from home.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Pllu
(@JamesPllu) reported
@virginmedia I haven’t. It was fine when the tech left (and he was great/v helpful) but there’s deffo a wider issue going on somewhere
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Jennifer West
(@jennysweetie) reported
@virginmedia Hello, I have wasted a huge amount of my time over the last week trying to arrange a new package. I have received terrible service. Really not impressed
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MayaGuy 💎
(@Strangebox_ltd) reported
@virginmedia speaking to another agent in customer care as the other convo wasn't working out. 2 hours trying to sort this out so far, hopefully get somewhere but it shouldn't be this way. Virgin should be getting in touch with me each year with better deals not me chasing on a Sunday.
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bg
(@standishgirl) reported
@virginmedia - locked out of the Virgin app and trying to reset password. No amount of creativity will allow a password. Could you send me a contact number that can help resolve? Thanks
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gordoid
(@gjh2541) reported
@virginmedia internet off again for ages this afternoon. Charging a fortune for a subpar service. Every day now.
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Dr Pink Clam 🐿️🇬🇧
(@SurvivalZippy) reported
@Anthony83079923 @virginmedia I'm doing the same. VM indian call centre are possibly the worst I've ever experienced - I cannot understand them, they can't understand me, and they are rude and unhelpful. Shame on you Virgin Media 🤬
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Jimmy Gregory
(@Jim5ta) reported
@virginmedia No it all shows fine. The sounds keeps going a bit broken and robotic and the picture keeps flickering with other images
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Elaine Sharp
(@elaineijsharp) reported
@virginmedia I am considering leaving Virgin as I have been unable to access any TV apps eg. I player or even catch up services for several weeks now. It is also impossible to speak to a human being about these problems. HELP!!!!
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Siobhan Martin
(@ShivMMGlas) reported
@virginmedia Having problems. Engineer due tomorrow morning but I had booked for Sat as I am not available tomorrow. Wanted to check why I have been given wrong date but now I also want to cancel all together as problem has been resolved. Can you advise what I should do
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Jimmy Gregory
(@Jim5ta) reported
@virginmedia Sky Comedy has been glitching all day - is anyone working to fix this?