Virgin Media Outage Report in Renfrew, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Erskine, Blantyre, Dumbarton, Uddingston, East Kilbride and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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Decdoc
(@Newlandsdoc) reported
from
Glasgow, Scotland
@virginmedia Still same problem. Internet dropping off 6 or 7 times a day. Tried all@your fixes getting nowhere
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anne collins
(@Perdita21) reported
from
Glasgow, Scotland
@virginmedia WiFi signal weak in G129UE again. I thought this had been resolved after 2 days. Fed up !!!
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Stuart O'Kane
(@discostu67) reported
from
Glasgow, Scotland
@virginmedia It tells me there is a problem with my tv service which is working fine and my broadband is ok which it is not, this has been going on for weeks now
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Tessy B
(@tessybee10) reported
from
East Kilbride, Scotland
@virginmedia meant to have 3 months free in a new house trying to charge £137.90 after talking to customer services absolutely no help whatsoever please IM me
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Douglas lindsay
(@Doug1tux1) reported
from
Glasgow, Scotland
@virginmedia boasts and brags about their hub 3 being the best ever, the only thing they are the best ever at is the amount of times they go offline, thankfully @VodafoneUK has a decent network i am able to stay online unlike my hub3
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ALAN
(@GOTHICGUY270477) reported
from
Cambuslang, Scotland
@virginmedia This is the second time you lost my house number you gave me free movies for 3 moths then assured me it wouldn’t happen again and it has I’m also going to Ofcom about your recommend a Freind feature I did it the right way and I’m be treated like an idiot
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Lisa Louise Geary
(@Lisa_Louise89) reported
from
Clydebank, Scotland
@virginmedia yet again more shocking customer service from virgin media ! @richardbranson how you can be proud of your company I do not know. #bringthecallcentersbacktotheuk
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Holly McCormack 🏴🇪🇺
(@Hollz2012) reported
from
Paisley, Scotland
Tried to phone @virginmedia to cancel my services and their system was down. How convenient 🤔
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StevenMcKelvie
(@StevenMcKelvie) reported
from
Glasgow, Scotland
When you try to find an area for your own house and @virginmedia is not in the area 😫 Adult hood sucks.
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Douglas lindsay
(@Doug1tux1) reported
from
Glasgow, Scotland
@virginmedia You might have the smallest and smartest v6 TiVo box, but a: I don’t have a v6 I got an pre v6 box, b: the v6 is has been out for years so unless there is a v7 coming out for every customer in September your mention of the v6 doesn’t justify £3.50 increase for everyone
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George Cochrane
(@GeorgeCochrane1) reported
from
Glasgow, Scotland
@MotoNutJob @virginmedia Thing is BB appears to be regional. Different providers give better service in different regions. You cant even recommend switching to supplier 'X' Good luck!
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Douglas lindsay
(@Doug1tux1) reported
from
Glasgow, Scotland
@virginmedia I am totally disgusted by your company’s disregard and lack of care towards a phone line that is not working when that phone line is part of a community care alarm system as a lifeline for medical emergencies. 24 hours is too long for a lifeline to not be working.
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anne collins
(@Perdita21) reported
from
Glasgow, Scotland
@virginmedia Yes. I was assured that it would be fixed by 9.20 this morning after dealing with support from abroad that took 20 mins. Tried again 7 hours later and same result.
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レ カ ラ
(@frebs) reported
from
Glasgow, Scotland
@virginmedia your 150 and 0345 customer service numbers aren't working btw
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Karen Goldie
(@alakaza1975) reported
from
Clydebank, Scotland
Worst customer service I have ever experienced @virginmedia as a customer for 20 years I have never been treated so bad in all my life, would think twice if you are a customer of Virgin Media and switch to someone else 😡😡
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Loyal🐻Since 87🇬🇧
(@debbievee25) reported
from
Glasgow, Scotland
What Is It With @virginmedia you pay an absolute fortune for their services & at least 3 times a month your services goes down!! WTF! What’s the deal with your internet service now!
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@virginmedia my WiFi light is flashing on and off on my 3.0 hub can you help
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Andrew Donnelly
(@donners32) reported
from
Glasgow, Scotland
10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles
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Paul Stewart
(@IAmPStew) reported
from
Barrhead, Scotland
Gonna answer your phones @virginmedia am wanting to cancel my account! Been on hold for over 40 mins!
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🌞Kirsty🌞
(@kirsbonj) reported
from
East Kilbride, Scotland
@virginmedia TiVo box stuck on starting up. Been like this since 8am. Have reboot everything. WiFi Ok!! G74 area. Is there an issue
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ethan mayer
(@Ethanmayer1) reported
@virginmedia I don't think you understand. There is no issue with the network. The issue is with your pricing. Your Products are to expensive for what you are giving. I need more upload but the max you can offer is 50 up for £69 which is disgraceful.
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Kyle
(@semper_instans) reported
@virginmedia Still the same. I tried talking to web chat about it a few days ago, but they struggled to understand what I was having an issue with and merely repeated the usual account creation process.
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Chris 🎗
(@1Mr_W) reported
@virginmedia So I arranged for a technician last week. Both customer service and the technician stated I was entitled to a booster as I’m on the Oomph bundle. Hub had to be swapped again. I’m on the phone now to order one and am now told I’m not and that I have to pay for it. Service 👎🏻📉
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Francine
(@neonblue82uk) reported
@virginmedia Your text bot system on 07533051809 that you advised us to contact doesn't work. Delays between messages and repeats the details incorrectly. So I am guessing when we finally speak to am agent we will have to go through it all again! Utterly appalling!!
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Sufyan Patel
(@patesufy) reported
@virginmedia Thank you @virginmedia for your prompt response. As you confirmed, the service status was incorrect. The accuracy of this information is crucial for customers impacted
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JKay2021
(@Kay2021J) reported
@virginmedia I have a tiny iPhone, and I am a slow typer - I do not want to be typing everything out - I want to speak with someone. Someone is due to call me next week so we will see if they actually call
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Lloyd White
(@LloydWhiteRV) reported
@virginmedia great “update to my network” that you are carrying out in BS15 so I have no internet between 8am and 4pm. Great planning and no communication to me. Trying to work from home / running a business and home schooling, almost impossible today. I take a days refund!
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Caoimhe Sweetman
(@CaoimheSweetman) reported
@virginmedia Hi guys, I'm trying to cancel my account, how long can I expect to be on hold for? 30 mins and counting so far ...
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Dj Paul
(@Djpaul67Uk) reported
@virginmedia Hi I've received my iPhone bk but they say they want payment as part of the loan agreement and that they want the other part of the bundle back i only revived the iphone witch I posted back I did try and phone up to sort it out but didn't get anywhere please help as I'm worried
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CrazyMammaBear🐻
(@cuddle_monster9) reported
Wow. Called @virginmedia to sort out my contract. Was on for 10 mins to a lady then she put me on hold to transfer me to another team. Held for 5 mins and she just hung up. Thanks. I can not afford to pay £44 a month just for internet. Can someone please help me out?