Virgin Media Outage Report in Renfrew, Scotland

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Renfrew, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Paisley, Alexandria, East Kilbride, Clydebank, Erskine, and Johnstone.

City	Problem Type	Report Time
Glasgow	Internet	30 minutes ago
Glasgow	Wi-fi	6 hours ago
Paisley	Internet	13 hours ago
Paisley	Wi-fi	20 hours ago
Glasgow	Internet	1 day ago
Alexandria	TV	2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

• 
  AR #55 (@G1NG355) reported 10 seconds ago from Glasgow, Scotland

  @virginmedia Well that's another inconvenience. I can't put into the limited characters what we've been through since Friday with your service.

• 
  Elenita (@Coops_71) reported 4 minutes ago from Thornliebank, Scotland

  @virginmedia I sent an email at 10.51 this morning which was delivered without any issues.

• 
  AR #55 (@G1NG355) reported 17 minutes ago from Glasgow, Scotland

  @virginmedia Yes, we got our package reduced.. And was quoted a price for basic TV, phone line and WiFi.. We received an email confirming this but upon receiving this our TV services was disconnected. On the email it stated that no TV service was included, upon calling up.. We were told this

• 
  Redemption80 (@RedemptionBroon) reported 19 minutes ago from Birkenshaw, Scotland

  @GSpellchecker @virginmedia They are rarely competent, not as bad as Vodafone but no one is. Broadband speed wise though no one is close so no interest in cancelling.

• 
  Vero Walters (she/elle) (@csersrule) reported 21 minutes ago from Milngavie, Scotland

  So this is new- I spoke with a CSR @virginmedia in Scotland. I struggled with her accent & she got irritated with me & snarled "Do you even understand English?" I mean, I have a few degrees issued from Canadian universities... maybe they felt bad for me?

• 
  Kevin Jackson (@kevinnjackson) reported 22 minutes ago from Thornliebank, Scotland

  @virginmedia is there an issue with Virgin Media broadband and phone connection in Glasgow? Neither are working for us and we can log a fault online

• 
  Elenita (@Coops_71) reported 26 minutes ago from Thornliebank, Scotland

  @virginmedia I’ve waited 12 hours and still have the same issue

• 
  Banjo (@Chban1967) reported 30 minutes ago from Glasgow, Scotland

  @virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling

• 
  AR #55 (@G1NG355) reported 33 minutes ago from Glasgow, Scotland

  @virginmedia that's us done with you guys.. We've been a customer of 30 years and incompetent staff have completed f*cked up.

• 
  Banjo (@Chban1967) reported 34 minutes ago from Glasgow, Scotland

  @virginmedia Absolute shambles of a company with absolute zero customer care. Phone up and agree a contract only to get something totally different phone to complain they tell you the phones getting cut off, the goalposts get moved continuously, communication atrocious. AVOID!!!

• 
  Scott stafford (@scottstafford87) reported 40 minutes ago from Glasgow, Scotland

  @virginmedia It’s connected to the network

• 
  mac / macca (@neilmacallister) reported 42 minutes ago from Alexandria, Scotland

  @virginmedia - Internet / Broadband service has been terrible last few days, any problems in this area, I am in G83 postcode Strathleven, Alexandria. Thanks

• 
  TheGodofPod (Movie Daft) (@TheGodofPod) reported 43 minutes ago from Clydebank, Scotland

  @toptenpods @skytv I to have fell victim to this, but via Virgin Media, who it took fully 2 days to cancel with. Horrible experience for Mrs B.

• 
  Ross R MacLean (@jamboross) reported 43 minutes ago from East Kilbride, Scotland

  @virginmedia I was extremely impressed with the service that I received tonight to arrange for my services to be looked at on the 3rd of October. The handlers manners were perfect and I'm delighted with the service that we received. Please pass this onto him, thanks.

• 
  AR #55 (@G1NG355) reported 48 minutes ago from Glasgow, Scotland

  @virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?

• 
  Ross R MacLean (@jamboross) reported 48 minutes ago from East Kilbride, Scotland

  @virginmedia As a mark of respect,have you given us all the day off from the internet? Nothing working again!!! Getting pretty fed up with this, and yes I've checked your service online.

• 
  Elenita (@Coops_71) reported 52 minutes ago from Thornliebank, Scotland

  @virginmedia is there a problem with email all of a sudden? It was working this morning and now when I try to send an email from Outlook or on my iPhone, I’m told my password is wrong and when I try to log onto webmail I’m told I have no password.

• 
  AR #55 (@G1NG355) reported 53 minutes ago from Glasgow, Scotland

  @virginmedia Cannot be rectified as the services have been disconnected. I spoke with someone on Friday that said services would be reinstated within 4 hours. After 6 hours, we received nothing. Called back and basically said that call never happened and have no log of the call.

• 
  Andrew Bradley (@AndrewTOG) reported 53 minutes ago from Glasgow, Scotland

  Well no @F1 the. Thanks to @virginmedia failing and not connecting. No customer support open and no response online… what dark age company is this ?

• 
  Colin M (@oletalk) reported 56 minutes ago from Glasgow, Scotland

  What's going on with @virginmedia broadband just now? Just managed to find out on 150 that they seem to be doing (emergency?) maintenance of some sort. Is this how they justify "returning to the office"?! 🤪

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  alex. (@blokealex) reported 6 minutes ago

  @virginmedia Hi - I haven’t had chance to check if the Ethernet devices are affected when it happens but I will. It’s an intermittent issue... the green WiFi symbol keeps flashing on the front of the hub.

• 
  Aral Balkan 🕷 (@aral@mastodon.ar.al) (@aral) reported 8 minutes ago

  @monkeydogify @lkloop @virginmedia Haha, damn, and to think tech support is what I live for :P (Seriously, though, try the DNS thing. You can just try it on your phone via the app and if it’s better you can go through the hassle of setting it up on your router once and then forget it.)

• 
  Joshua Roberts (@DJJoshuaRoberts) reported 9 minutes ago

  @virginmedia The internet will come on for a few minutes then disappear for the rest of the day, it’s completely unusable for sending emails, streaming media and Zoom meetings etc. Not only am I angry that it doesn’t work (with no fix date arranged). I’m also angry you guys are charging me!

• 
  alex. (@blokealex) reported 10 minutes ago

  Excellent. The WiFi keeps dropping out on the @virginmedia hub... does rather make streaming an issue...

• 
  Monika O’Donnell (@donnell_monika) reported 12 minutes ago

  @virginmedia Existing customer here. Trying to order a new contract phone. After going through all the details, there is a question if you are an existing customer...selecting yew, inputting my email address and password.... part 1

• 
  Becks (@rgriffin_16128) reported 14 minutes ago

  @virginmedia I will pay the month until I spent 9 days in a queue trying to cancel but not the month after that it took you to realise I hadn’t paid. There’s no further options so you may be surprised but I am not given the complete inability of your company to answer customers.

• 
  Jack (@JT_Thomson) reported 16 minutes ago

  @virginmedia bunch of clowns still no answer on anything ******* ****

• 
  Wendy Burn CBE 🌈🌹 (@wendyburn) reported 16 minutes ago

  @virginmedia my internet is down. Engineer can’t come until Thursday. Any chance of an earlier appointment? I am a doctor consulting from home.

• 
  daniel pratley (@crouchy26) reported 17 minutes ago

  @virginmedia No I haven’t moved, same address. I’m not happy the fact if I phone you to get this sorted it will cost me and every time I try contact you through online chat I never get connected and now they is no way to put in a compliant all I’m asking is my refund to be given

• 
  Mairéad Rose (@MaireadRG) reported 18 minutes ago

  @virginmedia On the phone with the operator I was speaking with. He confirmed it was raised as a complaint. When I spoke to a different operator later that day he said he could see that a complaint had been raised.