Virgin Media Outage Report in Renfrew, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Clydebank, Alexandria, East Kilbride, Erskine, Johnstone, Blantyre, Dumbarton and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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Seonaidh McIntyre🕷️🏴🇪🇺
(@johnnie_mc) reported
from
Paisley, Scotland
@virginmedia Technician not available till Tuesday, 7 days without broadband when working from home. Going to cancel.
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Max/Magnus Joss
(@magnusjoss) reported
from
Glasgow, Scotland
@virginmedia It's not an area issue; you prematurely closed my account on the wrong date as I'm moving house and the team members handling the cancellation put the wrong date in. I phoned customer service yesterday morning and was able to be reconnected, it's fixed now.
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Charles
(@cdoolan78) reported
from
Kirkintilloch, Scotland
@virginmedia can u get my WiFi sorted not paying £54 for this **** going to another company this is the third day running and not even getting a response of u !! Supposed to get 108mb and getting 5🤬🤬
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Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia is there a known problem in the PA10 area?
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Andy 'Ginge' Ritchie
(@AndyRitchie12) reported
from
Glasgow, Scotland
@virginmedia good morning, we've had numerous phone calls over the past few days from a call centre claiming to be you guys.. Saying that there is an issue with our router and asking us to tell them what lights are on etc? Is this a scam as I feel uncomfortable giving that info.
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Ellenor
(@supaellie1) reported
from
Glasgow, Scotland
@virginmedia this has got to be THE WORST service in the whole world. Been a virgin customer for years and years then when you bill goes up and you phone you get a good deal... promised a deal. Sitting all day waiting for instalment to phone to be told it was rejected!
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Seonaidh McIntyre🕷️🏴🇪🇺
(@johnnie_mc) reported
from
Paisley, Scotland
@virginmedia Set up has failed of my new hub 3 router received today, I have checked all connections & tried to call but the call center is closed. Can you please help?
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Elenita
(@Coops_71) reported
from
Thornliebank, Scotland
@bless_machine @SkyUK @virginmedia Thanks, but my parents have cable and no issues. And I don’t think they ever had a 47% increase on their monthly bill with no warning.
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Éraic Lyrios
(@EraicLyrios) reported
from
Glasgow, Scotland
@virginmedia you told me a router would be delivered on Saturday. Yodel says they couldn’t access the building, even though we were all in. You told me it would arrive today, yodel just rebooked it for tomorrow. I have been your customer for 3 days and I already want to l LEAVE
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Santiago Matalonga
(@santimatalonga) reported
from
Paisley, Scotland
Dear utilities providers (ex @virginmedia & @BritishGas), if you are offering support via chat, embrace that communication is asynchronous. Can't wait around d for you to pay attention, but i will answer eventually. @hp instant ink got this concept. Ask them!
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia ...and after the 90 minutes you decide to hang up WHY????
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia No service for 2 days and been awaiting assistance on phone for over an hour. Do I wait forever or cancel my direct debit now?
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Steebee
(@steebee35) reported
from
Glasgow, Scotland
@virginmedia Internet down in the g20 area of Glasgow, may be connected to damaged power cable that caused power cut at the same time as the outage #virginmediadown #virginmediasupport
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Charles
(@cdoolan78) reported
from
Kirkintilloch, Scotland
@virginmedia My wi fi is down again getting nothing since I’ve been on this new contract nothing but hassle I’m going to new supplier won’t be touching virgin ever again !!!!!!
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia Still having issues Too mentally exhausted and disgusted to waste more time on another pointless phone call. Sought advice elsewhere and diagnosed a new set top box required. A reputable company unlike you would have delivered this and compensated me. You just don’t care do you?
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Max/Magnus Joss
(@magnusjoss) reported
from
Glasgow, Scotland
No Internet in my flat for the next few days since virgin media is ~incompetent~ so could somebody, like, pop a red or blue smoke signal somewhere if one of the candidates reaches 270?
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Naomi_G_Brown
(@naomi_G_brown) reported
from
Glasgow, Scotland
@virginmedia hi there just wondering what's up with the Broadband in the G3 area? It has been abysmal all week, today alone it has already gone down at least 5 times... Tried calling, gave up due to on hold fatigue 💤
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Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia Seemed to settle down after a hour or so, seems to be okay tonight
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia Can’t watch them @virginmedia as service not working and you have left me hanging on phone for over 90 minutes.
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Nik Rattray 🏴🇪🇺⚗️⚖️🔬🧬👨🏻🔬
(@NikRattray) reported
from
Glasgow, Scotland
@virginmedia been receiving some pretty unhelpful advice from your help desk team with no real resolution. Didnt get a manager's call back and have been treated pretty rubbish. Any chance you can help me?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alan
(@advancedflea) reported
@virginmedia I'm an existing customer. I was just curious is all, since I've wanted to get FTTP for years now lol
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Tim Marshall
(@pixelcellar) reported
@CJGrannell @virginmedia Surprisingly (not), the deals they offer existing customers are crap, I'm currently paying the same price for 250mb that I could get 500mb, really dodgy practice blocking you viewing better deals. Shame on you @virginmedia.
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Chris
(@Cjgriffin84) reported
@virginmedia I paid my bill, service’s restricted, how long does it take for them to come back? When I paid it said 10mins I’m over an hour now
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Emir Kadralija
(@kadralija) reported
Hey @virginmedia are you aware of any issues with your DNS server? Can't access some sites, but changing the DNS server to anything else resolves it.
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Patrick James
(@dieselking69) reported
@virginmedia I will do. But if numerous People on the same street are having the same problem there is clearly an issue. Thanks for the time.
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MW
(@woody______) reported
@virginmedia Complaint C-1301237 never responded to. I’m sure the Ombudsman will like to hear about it !! I’ve tried to escalate and no-one ever bothers responding or sorting !!
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Jonathan Hart
(@Jon_A_Hart) reported
@virginmedia Also told can’t speak to supervisor as all busy and no one available in customer complaints.
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teacheachother
(@teacheachother) reported
@virginmedia @mcapplewindows The problem is people don’t believe your costs have risen by that much and you need to reward loyalty so I hope your customer retention team are ready for all the upcoming callls x
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2023 TerhiMG 🚗🇫🇮 🇺🇦
(@TerhiMG) reported
@virginmedia The form to register loss of service is not there and i have already sent a complaint by web form. so how will my compensation arrive????
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Lucy Hattersley
(@lucyhattersley) reported
@virginmedia jokes aside I do need to cancel my account