Virgin Media Outage Report in Renfrew, Scotland
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The latest reports from users having issues in Renfrew come from postal codes PA4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Dumbarton, Paisley, Erskine, Renfrew, Alexandria, Clydebank and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
TV | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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Steebee
(@steebee35) reported
from
Glasgow, Scotland
@virginmedia Internet down in the g20 area of Glasgow, may be connected to damaged power cable that caused power cut at the same time as the outage #virginmediadown #virginmediasupport
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Seonaidh McIntyre🕷️🏴🇪🇺
(@johnnie_mc) reported
from
Paisley, Scotland
@virginmedia Technician not available till Tuesday, 7 days without broadband when working from home. Going to cancel.
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Alex Marr
(@alexmarr98) reported
from
Glasgow, Scotland
Anyone else having issues with Virgin Media at the minute?
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Really pissed off with you today, my contract ends on the 22nd of December and whilst I've never had TV with you, you refused to give me the deal. Well done, YOU LOST, I AM LEAVING YOU NOW FOR GOOD.
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maverick
(@maverickMMI) reported
from
Glasgow, Scotland
@virginmedia customer service is embarrassingly bad. Miss sold then hung up on after being on hold for 75 minutes Sign up with this company at your peril
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GlasgowFuk(7k)
(@GlasgowFuk) reported
from
Glasgow, Scotland
I hate to admit it but @virginmedia customer service / support is absolutely dreadful. Hate saying this as I worked for them for over 6 years #notahappycustomer #shockingservice #wouldntrecommend
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia Can’t watch them @virginmedia as service not working and you have left me hanging on phone for over 90 minutes.
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maverick
(@maverickMMI) reported
from
Glasgow, Scotland
@virginmedia Yeah, spoke to them briefly. Waited 75 MINUTES. Your rep admitted the fault. Said he was outing me on ‘silent hold’ for 2 minutes then 20 MINUTES later the line went dead. Absolute joke. Shambles of a customer service. Apparently that is quite common.
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia No service for 2 days and been awaiting assistance on phone for over an hour. Do I wait forever or cancel my direct debit now?
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Éraic Lyrios
(@EraicLyrios) reported
from
Glasgow, Scotland
@virginmedia you told me a router would be delivered on Saturday. Yodel says they couldn’t access the building, even though we were all in. You told me it would arrive today, yodel just rebooked it for tomorrow. I have been your customer for 3 days and I already want to l LEAVE
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Naomi_G_Brown
(@naomi_G_brown) reported
from
Glasgow, Scotland
@virginmedia hi there just wondering what's up with the Broadband in the G3 area? It has been abysmal all week, today alone it has already gone down at least 5 times... Tried calling, gave up due to on hold fatigue 💤
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✨Charlene✨
(@KnickyEganByrne) reported
from
Glasgow, Scotland
@virginmedia There was no resolution made! That’s part (a very small part) of the problem! And after being called a Liar by said manager I certainly will not be “clicking here” I shall be taking it further!
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Darren 🏴🇬🇧
(@darrenmiller75) reported
from
Bishopbriggs, Scotland
@virginmedia just been on/off hold with 2 call handlers to get cut off after 1hr 40 mins regarding upgrading with black Friday personalised email I received. Absolutely disgraceful customer service.
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia Still having issues Too mentally exhausted and disgusted to waste more time on another pointless phone call. Sought advice elsewhere and diagnosed a new set top box required. A reputable company unlike you would have delivered this and compensated me. You just don’t care do you?
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🌪
(@LazyHermit) reported
from
Clydebank, Scotland
@virginmedia Been a Virgin customer for years. Cancelled Tv but have broadband and phone. Even my Freeview channels have been blocked on my boxes!! How churlish can a company get??😳 Freeview channels?! Show some compassion to your customers
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Andy 'Ginge' Ritchie
(@AndyRitchie12) reported
from
Glasgow, Scotland
@virginmedia good morning, we've had numerous phone calls over the past few days from a call centre claiming to be you guys.. Saying that there is an issue with our router and asking us to tell them what lights are on etc? Is this a scam as I feel uncomfortable giving that info.
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia ...and after the 90 minutes you decide to hang up WHY????
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Ellenor
(@supaellie1) reported
from
Glasgow, Scotland
@virginmedia this has got to be THE WORST service in the whole world. Been a virgin customer for years and years then when you bill goes up and you phone you get a good deal... promised a deal. Sitting all day waiting for instalment to phone to be told it was rejected!
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
Remember when @SkyUK and @virginmedia used to give a flying **** about their customers? I have both and I'm trying to give one up, but it may be both the way things are going!!!!
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✨Charlene✨
(@KnickyEganByrne) reported
from
Glasgow, Scotland
Absolute joke of a company @virginmedia call the “Customer Services” for help but staff are rude, and obnoxious & apparently need retrained if the Manager is anything to go by as the staff have been giving out the incorrect information, which i just need to accept! #pathetic
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ian
(@ianefc126) reported
@virginmedia The box is exposed to the elements, this box also supplies my neighbor. So your policy is to let the equipment fail instead of preventative action? Fantastic logic.
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Krishan chavda
(@ChavdaKrishan) reported
@virginmedia got offered to upgrade my broadband to m500 at £21. When ive gone back on chat agents are throwing random prices now.. is nothing consistent? I have the chat save so can provide as proof.Raised a complaint. Apparently took 15mins to investigate and closed.Automated?
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Krishan chavda
(@ChavdaKrishan) reported
@virginmedia I did it via the chat.. the chat wasnt over and it was investigated and closed. I strickly stated it wasnt feedback and that it was a complaint. Simply closed. Can you reopen it?
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Anupam Mishra
(@anupam3m) reported
@virginmedia There seems to be an issue my old account is canceled but new one at the new address has some problem as it is pending with pre installation as per few of the representative. So my call got directed to many teams and everyone seems to be clueless what is to be done.
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Ian
(@ianefc126) reported
@virginmedia Also this box was installed over 15 years ago, with age it looks like the cable tie that was keeping the cover on has broken, the wires inside look exposed with actual metal wire being visable. As this is your equipment, how exactly is this chargeable to me?
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Darryl cook
(@Darrylc20765143) reported
@virginmedia why doesn’t anyone answer when I try to cancel. You make it impossible and the WhatsApp call back is now at over an hour
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Amy
(@Amyshamblesx) reported
@virginmedia I can’t find my customer reference number or area code. I need them to create an account. They’re blank on the emails I’ve received with the contract.
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Damian Holroyd
(@DamianHolroyd) reported
@virginmedia I booked a collection for returning your kit, but your people never turned up on the date to collect the kit. I wasted a day staying in and now I see you’re attempting to charge me. This is your failure, don’t charge me because your people didn’t bother collecting
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Straight to comments
(@readthecraic) reported
@virginmedia I DO NOT WANT adult content streamed to my children's devices. Web safe is on but doesn't work. Why won't anyone help us? Been requesting since November. It goes off but you always switch it back on again. We don't want it. customer service & technical team terrible
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Michael Eames
(@Angelic_Lux) reported
Imagine paying crazy money for Xfinity, for it only to keep going down. I have to upload my university work by the end of today but can’t because of outage. I miss my virgin media internet back in England. Even in the middle of countryside I could still get fiber. This sucks