Virgin Media Outage Report in Renfrew, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 26: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Erskine, Johnstone, Paisley, Uddingston and Dumbarton.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
||
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Erskine |
Internet | |
| Glasgow |
TV | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@s04012008 @virginmedia **** sake that's some bill!!
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia Phoned the helpline like you said, guy told he'd transfer me to Customer Relations, who hung up...what you meant to do man 😂😂😂😂😂
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia I'll ask for the reference if I get through again. The chap on the phone read the complaint back and it wasn't what I'd discussed
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David
(@disvalentine) reported
from
Clydebank, Scotland
@thepenGW @virginmedia Yea mate me too been with them 15 years & be better leaving & coming back seriously considering @SkyUK especially as our wifi down AGAIN & they want an extra £25 a month from me for same package i currently have!!
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Michael Martin
(@MickMart1972) reported
from
East Kilbride, Scotland
@virginmedia well that's you lost another customer. Shocking customer service.
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Tony
(@macaroni1888) reported
from
Glasgow, Scotland
@virginmedia Our head office is now in its second day without Broadband, which is an utter disgrace. Please advise when service will be restored.
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
12:10 last night @virginmedia business broadband down again. Another modem reset this morning to sort. There had not been one week of stability with this garbage business service. Utter garbage is of course bring polite. #releasemeftomthiscontract
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@virginmedia Have to say that the business service I ordered had been a joke since the day I ordered it. Slow speeds... Instead of 350mb.. days of no service at all.. just joined and will be leaving as soon as my contract ends.
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Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Your automated service on the phone is diabolical. I want my broadband speed to be at what I am paying for, so please fix this asap.
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@CM26_B @Gastro_Celtic @virginmedia I actually don't even care at this point, I can cancel my contract in the next two days lol
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Bewildered Boy
(@bewilderedboy) reported
from
Glasgow, Scotland
Plan for today was to binge Mindhunter season 2 but thanks to @virginmedia for taking my broadband down that's not happening. Not happy
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@CGhirl88 @virginmedia I can confirm there are hunners of better deals with much better customer service
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David
(@disvalentine) reported
from
Clydebank, Scotland
@virginmedia Checked nothing helpful there! Why is my internet having issues today you must know if the area affected
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Bewildered Boy
(@bewilderedboy) reported
from
Glasgow, Scotland
@jasmclaughlin2 @virginmedia The virgin app says its an issue in my area and its down till tomorrow afternoon. Not amused.
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David
(@disvalentine) reported
from
Clydebank, Scotland
@virginmedia internet down again in Glasgow area...😡 Why this time
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia They put on the notes that I wanted to register a complaint but never registered it as a complaint...so there's no reference 😂😂😂
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@virginmedia Business account, and since day one is been an absolute disaster off things not working, hidden items on bills, etc. I'm out of this contract as soon as I can.
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Stu Paterson
(@stupac41) reported
from
Glasgow, Scotland
So @virginmedia internet doesn’t work all day, they don’t answer customer service calls or respond to complaint emails #farce #virginmedia
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Thomas Melrose
(@ThomasMelrose2) reported
from
Linwood, Scotland
@virginmedia No t.v or internet, V6 box gives error code C233 even though it says its connected to my wifi with a signal strength of 100%. Wifi light is solid green on the hub and stasis bar flashing green, any suggestions, tried rebooting both already
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James Graham
(@thisis_jamesg) reported
from
Glasgow, Scotland
@virginmedia hey guys trying to get through but can’t and it seems your wee online chat is off as well. Anyone available to help. Thanks.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nazneen
(@NazzityNaz) reported
@virginmedia I know that's the case, but I had actually requested the packaging to be sent out earlier as there would be no one present to receive it after the account closure date. Anyway, I will fill in that form to get it sent to a different address. Thank you for your help!
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Isobel
(@Isobel65358531) reported
@virginmedia whoever Jeffrey is he needs retraining cause his attitude is appalling, I've never had such bad customer service!
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Jordz Da ******** Slapper
(@JordzSux) reported
@virginmedia @Aimmbotz No Mr Richard his WiFi was absolutely **** he is a hard working fortnite grinder and he can not build for **** because its like he is on 300 ping you **** can get it together or I'll slap your ********
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Leanne Johnson
(@lmjohnson25) reported
@Pensar_Mark @virginmedia Hi Mark. I couldn’t agree more! I’ve just had the worst customer service call with @virginmedia that I’ve ever had in my life. My issue has been going on for 12+ months. They called me a month ago and asked me to return as a customer. Never in a million years!!! Ombudsman for me
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Ji
(@idkjia_) reported
@ItsLiamYouTwats @virginmedia lmao I’m on the phone with them now and they said the outage will be fixed Wednesday
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Paula Scully
(@p_scully) reported
@virginmedia And the whole issue is that link says there are no problems when there was a recorded message saying there are problems till 6.30! This is ridiculous
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Lynn Bramley
(@BramleyLynn) reported
@virginmedia Every single agent I have spoken to say they can not deal with the complaint personally it is with the Field Support Team. I have asked to speak to someone in authority but that is never possible. The agents clearing have no authority to deal with this.
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Helicopter_red
(@helicopter_red) reported
@virginmedia Wireless but wired it’s no different and the service is intermittent another ms teams meeting had to be cancelled till tomorrow it’s been trouble since 6th April with about 1 week of ok service.
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Chris Hodgkinson
(@Hocky69) reported
@virginmedia Ended my contract, got given 30 day notice via email. Customer retention phoned me up offered me a really good deal , said it was all free , gets my bill and I'm being charged £70 worth of fees for tv box upgrade. One I didn't ask for and 2 , Lawrence from retention said it was
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ℒ aura~jane
(@lauraedgoose_) reported
@virginmedia Still nothing, have not been able to get in contact with a person to speak, says all channels have no signal