Virgin Media

Virgin Media Outage Report in Renfrew, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Renfrew, Scotland 01/16/2026 00:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Renfrew, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Paisley, Uddingston, Dumbarton, Erskine and Renfrew.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Total Blackout
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

  • DavidMcGill7 David McGill (@DavidMcGill7) reported from Glasgow, Scotland

    @virginmedia TV & Internet was down for 4 days last week now it’s all off again & won’t be fixed until tomorrow night at the earliest, a dreadful service 🤬

  • GlasgowThat That Glasgow Florida Family🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@GlasgowThat) reported from Cambuslang, Scotland

    @virginmedia Bullshit! I’m gonna do everything I can on social media to let everyone know what a **** customer service and service you supply. This is not a one time thing it has been constant. I will ensure anyone thinking about joining to go elsewhere. Keep checking my page and you will see

  • rablynch4 Rab Lynch (@rablynch4) reported from Glasgow, Scotland

    @LynneLang3 @virginmedia Aye the cheek will help, apologise you ungrateful jerk

  • Karencrafts Karen Sime 💙 #TeamNHS (@Karencrafts) reported from Glasgow, Scotland

    @MargMarvelous @virginmedia I know. Virgin is down in Glasgow but I still need a new hub as the reset button on mine is broken. I’ve been going in circles on the app and website for the best part of an hour. A simple email address would have resolved it in 5 minutes!

  • MXK1000 Dave (@MXK1000) reported from East Kilbride, Scotland

    Guys supposedly from @bt_uk going round the doors in EK saying my neighbours have complained of slow internet speeds. That's ok I'm on VirginMedia. They asked me to do a speed test on my phone. I told them to piss off. 1 I'm not a BT customer 2 I'm not your data source

  • GlasgowThat That Glasgow Florida Family🏴󠁧󠁢󠁳󠁣󠁴󠁿🏳️‍🌈 (@GlasgowThat) reported from Cambuslang, Scotland

    Virgin Media @virginmedia should be investigated by Ofcom they are taking money from people while not supplying a service. They are providing a substandard service when the do supply it. Major areas of Glasgow no internet until Jan 5th. Do not join this company they are the worst

  • kl7582 Kirsty Learmonth (@kl7582) reported from Glasgow, Scotland

    @virginmedia Trying to get help with tv box, no online help through the live chat? Can you assist please

  • scoobs1969 Lesley MacGregor (@scoobs1969) reported from Kilbirnie, Scotland

    @virginmedia Knowing about it doesn’t make it any better! The fibre service has been shocking recently

  • wilsonfkp Wilson (@wilsonfkp) reported from Renfrew, Scotland

    Broadband is down, @virginmedia I guess this is affected by @ScottishPower blackout in PA4

  • Coops_71 Elenita (@Coops_71) reported from Thornliebank, Scotland

    Working from home is great fun when @virginmedia goes down and you’ve got a deadline.

  • weeshug72 Hugh Moan 💙 (@weeshug72) reported from Glasgow, Scotland

    @virginmedia why just you just call me under the guise of "offering me a discount on my services" then offer me a deal that means me paying for an extra service I don't currently use or want?

  • DRoss215 David (@DRoss215) reported from Paisley, Scotland

    @virginmedia Email sent hopefully I will get a speedy resolution. Another 40 minutes of my time wasted!!

  • DRoss215 David (@DRoss215) reported from Paisley, Scotland

    @virginmedia GT it would be easier if you could access a telephone and engage with a customer that needs assistance. I have now wasted another 20 mins of my time 😡😡 how do I get a resolution?

  • naveedasghar Naveed Asghar (@naveedasghar) reported from Glasgow, Scotland

    @virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.

  • DRoss215 David (@DRoss215) reported from Paisley, Scotland

    @virginmedia I have never experienced such shocking service on the telephone for 150 mins still not resolved. I have 2 properties in the one block I requested one of them to be disconnected! VM disconnected both the tenant is now screaming at me as she works from home 😡😡

  • NorthernSaint72 Paul Wilcox (@NorthernSaint72) reported from Barrhead, Scotland

    @virginmedia your broadband service is woeful. Every single day for months it goes off. Stuck in a contract that does not provide the service we pay for. All we are told there is an issue in our area. You won’t have any customers here soon.

  • sandford_fiona Fiona Sandford (@sandford_fiona) reported from Glasgow, Scotland

    @virginmedia no broadband for hours now in G20 - can you help?

  • AlexxAdair Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland

    @virginmedia It wont even let me run a speed test. When I go to status check it says no problem found but when I call I says intermittent issues??

  • DRoss215 David (@DRoss215) reported from Paisley, Scotland

    @virginmedia Unfortunately Gareth has been unresponsive I contacted him last Thursday nothing since then still no service 😡😡

  • DRoss215 David (@DRoss215) reported from Paisley, Scotland

    @virginmedia I was promised a reconnected service by yesterday. Didn't happen no form requested 😡😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gareth_gore Gareth Gore (@gareth_gore) reported

    @virginmedia I have been trying to sort out a simple problem with my contract. Every time your team pass me to someone else, sending me back to square one in the process. This has been going on for a whole week now. A week basically going round in circles. Please help.

  • ShakInayat Shak Inayat (@ShakInayat) reported

    On hold for 23 mins and still not through to @virginmedia and that is the ONLY way to downgrade a package it seems. Shocking service !

  • WilkinsonBeki Beki Wilkinson (@WilkinsonBeki) reported

    @virginmedia Yes it says its a problem in the area but no time or anything when this will be repaired. Will you be compensating me for the missed work ?

  • nialltodd82 niall todd (@nialltodd82) reported

    @virginmedia hi, I need to know if my TV is down because of a fault or because you've cut us off earlier than agreed but can't speak to anyone

  • tmckie1 Toni Mckie (@tmckie1) reported

    @virginmedia No, got the usual 'we are about to open for the day do you still need help' I've selected yes and had not one response

  • EricJohanssonLJ Eric Johansson (@EricJohanssonLJ) reported

    @yessibelloperez @virginmedia They did the same thing in my area a while back. Absolute awful service as well when I called them up to complain

  • PiX06 ムレ乇メ (@PiX06) reported

    @virginmedia the hold music on your customer service number is absolutely horrendous and is destroying my will to live

  • KasiusKreed Liam (@KasiusKreed) reported

    @virginmedia As above my acc no has been given Cancel my services on the 10th Ive rang for 7 days and used the text service which just gives me options all over again after saying its busy with a 3 hour wait. I’ve waited over a week. Spent half the time on the phone listening to shite music.

  • MissAK47 AmandaKelly (@MissAK47) reported

    @virginmedia Sending someone out to fix it yes.👍🏼

  • missdonnamoore Donna (@missdonnamoore) reported

    @virginmedia its an hour now. i just need to cancel my installation as me and my partner have both set up acvounts for broadband so just need 1 cancelled