Virgin Media Outage Report in Renfrew, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Renfrew come from postal codes PA4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 07:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Dumbarton, Paisley, Renfrew, Alexandria, Clydebank, East Kilbride, Johnstone and Erskine.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
||
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia It’s down again!
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
As of tomorrow I have 10 working days left. This is lovely except that I have about 6 weeks work left to do!! Ridiculously slow internet isn’t helping @virginmedia
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Kenny from the Block
(@Kennyf1283) reported
from
Glasgow, Scotland
@virginmedia You are clearly having ongoing network issues across the country. It would be good if you actually acknowledged instead of pretending everything is fine on your main Twitter feed.
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HendoHD93
(@HendoHd93) reported
from
Clydebank, Scotland
@cliveillenden @BrightonPoutine @PlayPositive @eurogamer Exactly I have the cheapest virgin media connection wirh the **** hub 3 router and plug Ethernet in like I would with my pc and PS4 anyways and it runs perfect.
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Robert McGowan🏴
(@robmcg6) reported
from
Alexandria, Scotland
@virginmedia shocking service,on hold for over 30 minutes to speak to someone about my tv package.then they hang up. Time for a change after more than 10 years you would think they value your business 😡😡😡😡😡😡
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Scott Young
(@scottyoung16) reported
from
Paisley, Scotland
Currently trying to work from home and @SkyHelpTeam broadband has been down since the weekend. Called and they said there’s no known issues, yet the issue I have is I STILL can’t get connected. A switch to @virginmedia might be in order
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Kieran Reynold
(@keybo7) reported
from
Clydebank, Scotland
@virginmedia my box is not receiving signal. It has power but internet connection not working and ive no tv. Guy spent 30 mins on phone trying to fix it. Not good enough!
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Tony Parvia
(@tonyparvia) reported
from
Glasgow, Scotland
OK @virginmedia give me the number to disconnect. Your WiFi service has been absolutely abysmal for weeks on end now. Time to jump ship.
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Grejurn 🏴🇪🇺 @FurLough 2020
(@_Grejurn) reported
from
Glasgow, Scotland
@virginmedia That's the result from running the test after logging in from the link you sent me. Running the test from my router doesn't show up any problems. Logs at the times had No Ranging Response, SYNC timing Sync failure, RCS partial service, no unicast maintenance opportunities errors.
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NicCon
(@NicC28) reported
from
East Kilbride, Scotland
Hi @virginmedia we have just had a call from a really pushy guy who claims to be a network engineer and says he is coming to the house today because he is not busy and he will be collecting our old equipment and if we dont give it back today we will pay another charge. We were
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Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia down again
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Sean Brown
(@seanbrownrec) reported
from
Glasgow, Scotland
The award for worlds worst customer services goes to @virginmedia utterly disgraceful. #MoveToSky
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Eithne Thomson
(@eithnethomson) reported
from
Glasgow, Scotland
@virginmedia Broadband is down. No issues in area. Diagnostic tests say it’s ok. But it’s not working. Please help.
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Meriel Clunas
(@MerielClunas) reported
from
Glasgow, Scotland
@virginmedia Can’t even register the fault as the page is broken 😑
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Stuart O'Kane
(@discostu67) reported
from
Glasgow, Scotland
@virginmedia Says no issues
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Richard Porter MBE
(@Porter33R) reported
from
Bishopbriggs, Scotland
@virginmedia usually singing your praises however your safeguarding policy for customers who are older people needs refinement. Sales teams not speaking to customer service has caused me and my parent great upset. Please look into training for all your sales staff please.
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Jonathan
(@Ogilvie75) reported
from
Glasgow, Scotland
@iamalisonperry @virginmedia To be fair VM supply to your house, beyond that you are on your own. Boosters are probably the worst way as they half the signal each turn. We receive 200Mbps, and 3 floors or in the garden up we still have 200. Look at powerlines or mesh networks — best investment you’ll make.
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helen corcoran
(@casccvc) reported
from
Glasgow, Scotland
@virginmedia you really need to sort your connections!!!! Getting sick and tired of paying full price for a sub par service!!! 😠😠
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Tigg-Pupp
(@djtiggeh) reported
from
Paisley, Scotland
@virginmedia and yet again your broadband service has gone off. All fricking day. #refundme
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Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia Down again! No faults on your website but whole street is down do it must be at your end
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Victoria Sullivan
(@victoriaplum71) reported
@virginmedia ****** service yet again! Hacked virgin email account that no one seems to know what to do with. This doesn’t happen with sky or hotmail. #jokers #virgincustomerserviceisshit
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Steve
(@yucca7) reported
@TalkTalk I don't want lip service when something goes wrong. I don't want to be told that I am a domestic customerike that makes things ok. I just want the service that I am paying for and @virginmedia seems to have lost sight of that simple fact.
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ANF1ELD
(@ORoblfc) reported
@virginmedia Yes over a wired connection downloads fine upload as you can makes it impossible to play simple online games etc theres no issues in my area only with tv but ive had no issues with tv
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Theresa Brown 🏴🇪🇺🇺🇦🏳️🌈😀
(@tich302001) reported
@virginmedia Just checked and just says there are 2 issues in my area they hope to have the first issue fixed by 4pm and the 2nd issue fixed by 6.15pm this evening.
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andrea wignall
(@ajbling62) reported
@virginmedia how the hell do I cancel a contract when I don’t know the memorable word? Mother has dementia and no longer needs an account with virgin!
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Dom Wolf (CDG)
(@CringeyDad) reported
I’m feeling let down by @virginmedia. I called them to make them aware of my financial struggle. Been a customer for over 15 yrs & never missed a payment. They told me they couldn't extend the payment date without pay £5. I only have £10 left to eat until April. Some service. 😡
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Lucinda
(@Lucidavis86) reported
@virginmedia Firstly, my name isn't Mike - cue my point re customer service. Secondly, you honestly must be in dreamland proposing a 21-quid-a-month increase for all customers in the current conditions. This is the highest increase I've seen across any provider. Totally out of touch.
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ChRiS.Lp.exe
(@Chris51141091) reported
@virginmedia I did what you said a box did open filled out the questionnaire but when it asked me if I needed additional support I said no it then said you can contact us on text & then said thank you & that's it
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Matty🇮🇨 (TK Eclipse)
(@EclipseLUFC) reported
@virginmedia Wifi as i can't use cable due to my internet being too far away from the router, I've use the checker and there's no issues apparently.
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agirlwhocantsitstill
(@gurveenasungha) reported
@virginmedia you have the worst customer service I have ever encountered in my life. Sort your call centres out or lose customers. Shocking.