Virgin Media Outage Report in Renfrew, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Dumbarton, Uddingston, East Kilbride, Erskine, Johnstone and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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Pat Cavanagh
(@MrHoopy7) reported
from
Glasgow, Scotland
@virginmedia I've been trying to Contact Some One about joing as a new customer an most of the agents are rude. As they kept Speaking in India an ridley cut me off.. How are we sippoi to join of we don't get any help
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Jennifer Ferguson
(@jennafer1977) reported
from
Thornliebank, Scotland
@virginmedia They could not fix the problem over the phone and said they needed to speak with my husband to proceed which I said was not possible.
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Lisa Louise Geary
(@Lisa_Louise89) reported
from
Clydebank, Scotland
@virginmedia your call centre customer service is shocking.
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David McGuire
(@davidmcguire84) reported
from
Kirkintilloch, Scotland
@virginmedia why do your staff continually tell me that problems with the virgin go app will be fixed tomorrow and it never is ! It’s pointless calling your centres !!!!!
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
@virginmedia @MoneySavingExp @TomMockridgeVM As I explained before, there is no complaint therefore the COP is not relevant.
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Joe Lappin
(@joebhoy08) reported
from
Glasgow, Scotland
@virginmedia Yesterday I was having a lot of problems, I left for work at 6.30am today it seemed fine.
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Stacey 🏴
(@staceyjaneadam) reported
from
Paisley, Scotland
@virginmedia We can’t call out now or receive calls with home phone; we have no dialling tone; issue with phone since Thursday; no local issues when ‘test’ is run which is obviously wrong.
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amanda brown
(@ab533) reported
from
Milngavie, Scotland
@virginmedia I pay for @PremierSportsTV and tonight I wanted to watch the @GlasgowWarriors game to find it stopped at half time!!! I pay extra for this and you can’t supply! Extremely unhappy with the situation and feel a complaint coming
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia This is totally unacceptable&is shocking customer service from you,I have wasted literally hours on webchat &still not resolved.Ticket No: P009177306 raised for this.Can u resolve this&ensure my billing is correct on system&I don't get £7.50 monthly charge texts/emails re this.😡
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jackie fusion
(@FusionFabrics) reported
from
Paisley, Scotland
@virginmedia can you advise which channel BBC 2 Scotland is on. As 806 is English, 108 is BBC 4. Totally and utterly confused. Please help.
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Jazza
(@jmilprint) reported
from
Glasgow, Scotland
@virginmedia No 4HD as stated, never mentioned BBC, Started asking for a pin number half way through a show. Then stated FourHD not available on Virgin. Working now however.
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Jennifer Ferguson
(@jennafer1977) reported
from
Thornliebank, Scotland
@virginmedia It went off 4 days ago and no local issues. they tried to fix it over the phone however were unsuccessful. The problem is they could not proceed further until they spoke with my husband (in the house) which I said was not possible, they said there was nothing more they could do
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Pat Cavanagh
(@MrHoopy7) reported
from
Renfrew, Scotland
@virginmedia not satisfied of the service I received when trying to collect item at a newsagent shop. N when speaken to owner he spat at me twice. Also refuse to say he had item when he did.Was going to call police for theft. Also name of shop has been changed.Pathetic service
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Dave
(@shaw_shank13) reported
from
Alexandria, Scotland
The @BBCiPlayer on @virginmedia is absolutely useless. So unresponsive and slow. The sport is finished by the time it eventually loads.
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ian24
(@ianprice157) reported
from
Clydebank, Scotland
@virginmedia probably the worst company for customer service, after spending 1 hour 25 min on the phone to order 2 new v6 boxes -3days later only 1 arrives. Just off the phone again after another 20 min to hopefully get another box. Sort it out Virgin!!
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Hank Schrader
(@markmcc4) reported
from
Glasgow, Scotland
@virginmedia Definitely give the text message a go as phoning that number you provided is a terrible service.
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Ang
(@AngSimLJS68) reported
from
Glasgow, Scotland
@Hughesy48 @virginmedia You’d think they would be embarrassed and respond ASAP. FB it too...see if their customer service kicks in at that. Go get a deal with Sky 😉
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Pat Cavanagh
(@MrHoopy7) reported
from
Renfrew, Scotland
@virginmedia not impress with the click to collect system. Owner of shop had no clue also was spitting at me. Shop name was wrong. Total joke of a service not amused
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
@virginmedia @MoneySavingExp @TomMockridgeVM well there you go. A customer service enquiry concluded with a passive aggressive flourish. That's incredibly poor behaviour.
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Heidiloo Edwards
(@HeidilooE) reported
from
Glasgow, Scotland
@virginmedia Aaaarghh 😤🤬 Just waited 15 minutes to get through, then you cut me off and then when I call back, you're closed.. Is it any wonder I want to leave.... shockingly low service levels for over 2yrs now..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Pixie Lott.
(@Megggg_16) reported
@virginmedia do your devices ever work properly, my second room tv box has been stuck on the welcome screen for 3 days straight and getting through to any tech help is like asking for a miracle
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kate burrell
(@kate_burrell) reported
@virginmedia I was offered only a small reduction in my costs …. And got cut off half way between trying to cancel the contract . No one has called back so I’m spending my day listening to Sam Ryder
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Richard Williams
(@richardwiIIiams) reported
@virginmedia @JarheadSteve Steve, you need to ask to leave and get to the 2nd line retentions (this is the final line I believe). They can offer you the new customer deal. Be serious about leaving though and go elsewhere if they won’t do it.
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Paul Forster
(@PaulForsterUK) reported
@virginmedia just like to thank customer service team now on new deal so paying less they got it down to a lot less than I thought without losing channels
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Pixie Lott.
(@Megggg_16) reported
@virginmedia Nope reboot doesn’t help at all, I’ve disconnected all wires and turned off at the plug used the switch at the back and nothing, don’t want to be paying for a service that isn’t working
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ken ken
(@KenKen44846808) reported
@virginmedia Nope not working on 2 mobile phones
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Gavin Button
(@GavJB) reported
@virginmedia Why can't we cancel our services online? I haven't got a printer and I certainly won't spend hours on the phone with you. There must be an email that I can send my cancellation letter?
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kate burrell
(@kate_burrell) reported
@virginmedia Charge me the same as a new customer and provide a responsive service instead of chat bots and automated services
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Phill Weaver!
(@PhillW23) reported
@virginmedia To be fair, you said the issue would be fixed yesterday, and the internet was fine all night from the fix time yesterday
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🏴McHunter006🏴
(@MCHunter006) reported
@virginmedia It's absolutely ridiculous. Your service in Edinburgh City Centre is atrocious. As soon as we get another option, we will leave in a heart beat. Your service is terrible. I've lost over 17days this year alone to your services NOT WORKING. ABSOLUTELY DISGRACEFUL