Virgin Media

Virgin Media Outage Report in Renfrew, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Renfrew, Scotland 03/01/2026 10:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Renfrew, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, East Kilbride, Alexandria, Erskine, Johnstone, Blantyre, Dumbarton, Uddingston and Paisley.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow TV
United KingdomEast Kilbride E-mail
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

  • AndrewRainnie Andrew John Rainnie (@AndrewRainnie) reported from Glasgow, Scotland

    @virginmedia No thanks. I don't want to spend more money on texts just to explain how bad virgin media's customer service truly is. I'll contact CISAS.

  • squawkbox Will 🇪🇺 (@squawkbox) reported from Glasgow, Scotland

    For those on the Virgin media 350Mbps service, reboot your router. Upload speed appears to have increased from 20Mbps to 35Mbps.

  • Galesy1 John gales (@Galesy1) reported from East Kilbride, Scotland

    Looking for new customer deals, any great offers out ther #sky #virginmedia

  • AndrewRainnie Andrew John Rainnie (@AndrewRainnie) reported from Glasgow, Scotland

    @virginmedia I HAVE SPOKE TO THEM! THEY SAID IT WOULD TAKE THREE ******* DAYS TO FIX THEIR MISTAKE. IT'S NOW FIVE!!!!! WORST. COMPANY. EVER.

  • AngSimLJS68 Ang (@AngSimLJS68) reported from Glasgow, Scotland

    @Hughesy48 @virginmedia You’d think they would be embarrassed and respond ASAP. FB it too...see if their customer service kicks in at that. Go get a deal with Sky 😉

  • jmilprint Jazza (@jmilprint) reported from Glasgow, Scotland

    @virginmedia No 4HD as stated, never mentioned BBC, Started asking for a pin number half way through a show. Then stated FourHD not available on Virgin. Working now however.

  • quietarea1 Neil Crossan (@quietarea1) reported from Glasgow, Scotland

    @virginmedia I have entire package with Virgin 4 phones internet etc can I get a problem solved. Never. Truly dreadful

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia This is totally unacceptable&is shocking customer service from you,I have wasted literally hours on webchat &still not resolved.Ticket No: P009177306 raised for this.Can u resolve this&ensure my billing is correct on system&I don't get £7.50 monthly charge texts/emails re this.😡

  • BillyMcDiarmid Billy McDiarmid 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@BillyMcDiarmid) reported from Glasgow, Scotland

    So @virginmedia still issue cheers for refunds. You ain’t NTL any more guys, so your banking processes should be from when they existed. @Sarah_Mone

  • LarsJen05560046 Lars Jensen (@LarsJen05560046) reported from Glasgow, Scotland

    @virginmedia The broadband box was erected against my fence surrounding my back garden, making it easy for intruders to climb over, Virgin media have said that the box could have been placed at my front garden, where it would not have created a problem, but the manager did not come back to me

  • Thecurseoflaura Laura (@Thecurseoflaura) reported from Glasgow, Scotland

    @virginmedia Did that but still the same issue. It’s the app I am using FYI. Exactly the same for my husband goo

  • samboardman99 big sam (@samboardman99) reported from Glasgow, Scotland

    @virginmedia you have the worse customer service in the world. Put on hold for 9 mins then nothing. Disgusting way to treat customers.

  • HeidilooE Heidiloo Edwards (@HeidilooE) reported from Glasgow, Scotland

    @virginmedia Aaaarghh 😤🤬 Just waited 15 minutes to get through, then you cut me off and then when I call back, you're closed.. Is it any wonder I want to leave.... shockingly low service levels for over 2yrs now..

  • AndrewRainnie Andrew John Rainnie (@AndrewRainnie) reported from Glasgow, Scotland

    @virginmedia It's not a servicing issue. If you look at my twitter feed or my account, you will see that some numpty in your company turned our Internet off three weeks before it was scheduled. We have been without Internet for 5 ******* DAYS! Sort it out.

  • Thecurseoflaura Laura (@Thecurseoflaura) reported from Glasgow, Scotland

    @virginmedia Hi, it’s been like this with Instagram for over a month but other sites work fine and it works fine on 4G. I notice you said it’s a known issue to other people but I need to know when it wil l be fixed

  • staceyjaneadam Stacey 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@staceyjaneadam) reported from Paisley, Scotland

    @virginmedia We can’t call out now or receive calls with home phone; we have no dialling tone; issue with phone since Thursday; no local issues when ‘test’ is run which is obviously wrong.

  • decostop JOHN C (@decostop) reported from Glasgow, Scotland

    @virginmedia Web Safe has been on for over a year, this problem has just arisen recently.

  • Gerrys_Kitchen Gerry's Kitchen (@Gerrys_Kitchen) reported from Glasgow, Scotland

    @virginmedia that's two days running with problems with all services in East Kilbride G75 area. Not good, i'm trying to work from home today.

  • ianprice157 ian24 (@ianprice157) reported from Clydebank, Scotland

    @virginmedia probably the worst company for customer service, after spending 1 hour 25 min on the phone to order 2 new v6 boxes -3days later only 1 arrives. Just off the phone again after another 20 min to hopefully get another box. Sort it out Virgin!!

  • Malkywhite1975 Malcolm white (@Malkywhite1975) reported from Glasgow, Scotland

    @richardbranson hello Mr Branson just wanted to let you know one of your company's customer service is absolutely terrible in Glasgow i love virgin media but seriously think of switching to sky. I hope you read your loyal customer for over 15 year and fix the problem

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Gulbin Gulbin Brown (@Gulbin) reported

    @virginmedia Absolutely abysmal service from Virgin Media!!!! Just want to cancel my account and already been on the phone for 1 hour and continuing to do so being passed from pillar to post!!! Disgusting customer service really!

  • AnwarK41 Anwar Khan (@AnwarK41) reported

    @virginmedia Im sorry simply not good enough - its been down for over a week! Who can i talk to. The phone lines keep cutting out. Please help what is the issue? And when can we expect it to be fixed

  • vonstabber vonstabski (@vonstabber) reported

    @virginmedia No update..can't even get through to cancel my service.

  • Davemallam Dave Mallam (@Davemallam) reported

    @virginmedia No, they said they’d call me back to arrange it but never did.

  • inolan1981 Ian Nolan (@inolan1981) reported

    hey @virginmedia I've tried calling to get help with our b'band, but you keep sending a text with link to the website and then end the call. I've tried everything on the website but no joy. Really poor speeds, it's normally 200mbps but now only 4.08 Mbps. What should I do?

  • davidjarrett david jarrett (@davidjarrett) reported

    @O2 i was set up with a new SIM card thorugh @virginmedia. I never asked for the SIM or wanted the SIM . i phoned @02 on 28/3 to cancel the SIM ( which was approved ). i was then sent "red" letters by you demanding payment. tel customer services are unable to clear

  • Wolfman7V Gareth Milward (@Wolfman7V) reported

    @virginmedia Hi there. I’ve received no option to speak to a team member at all - which is what I would like to do! The automated system just advises that I have been sent a text message with a link to online help and then automatically hangs up the call.

  • TancDesign Tanc Studio (@TancDesign) reported

    @virginmedia How do I cancel my contract If the WhatsApp doesn’t work (it does not work) and if no one answers the phone or I get cut off? What do you suggest?

  • GillW1220 Gill White (@GillW1220) reported

    @virginmedia I’ve had to change my package to get Virgin to stop paying Netflix & I will restart Netflix and pay by card, so that I can control the payment method. I’m sure I will have a further issue with Virgin soon, my Virgin DIrect Debit, due today, hasn’t been debited from my bank acc

  • MistahLee79 Lee ‘M’ (@MistahLee79) reported

    @virginmedia That takes me to the broadband checker. It’s not broadband I have an issue with it’s my phone line but when I try landline and then fix my landline it doesn’t give me the option it just keeps taking me back to the landing page for customer care