Virgin Media

Virgin Media Outage Report in Renfrew, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Renfrew, Scotland 02/18/2026 20:50

February 18: Problems at Virgin Media

Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Renfrew, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Erskine, Blantyre, Dumbarton, Uddingston, East Kilbride and Paisley.

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City Problem Type Report Time
United KingdomGlasgow TV
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

  • Jamzi James Meaney (@Jamzi) reported from Glasgow, Scotland

    @virginmedia Hi there. Since signing up for virgin media I have had very poor WiFi service. Connection dropping a lot. A resolution for this is using the super hub 3 in modem mode and connecting another router, but I’m having a lot of issues doing this

  • MargotMcCuaig Margot McCuaig (@MargotMcCuaig) reported from Glasgow, Scotland

    @mikeybhoy11 @virginmedia Long may that continue. Checked their site and there’s an issue in Glasgow. Was intermittent all day and now gone completely 😭

  • TheBuzzard1319 Colin Burrows (@TheBuzzard1319) reported from Glasgow, Scotland

    @virginmedia It was ur customer service staff that caused the problem in the first place I’m certainly not goin to be contacting virgin when they should be contacting me, I’ve lost a day off work due to the incompetence of the customer service staff

  • YvonneDevlin2 Yvonne Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia my WiFi is on and off can you confirm if there is a network problem on my area Glasgow G20

  • flyingscotjim Kimo (@flyingscotjim) reported from Newton Mearns, Scotland

    @virginmedia @ycruiselesley It seems there is cynical removal of channels and an increase in monthly costs at the same time. This coupled with the exorbitant costs of the helpline add up to very poor value for money

  • McManiche Maniche (@McManiche) reported from Glasgow, Scotland

    @virginmedia I am having a nightmare trying to speak to someone in your team. What a disaster your customer service is. Coming to you soon @SkyHelpTeam. Help!

  • nachoman18721 Nacho Man 🇬🇧🏐 (@nachoman18721) reported from Glasgow, Scotland

    My current Virgin Media package: £100. To renew my contract package £120. If I was a new customer £80 WHAT A JOKE. @virginmedia

  • eilishmcaleer7 Eilish (@eilishmcaleer7) reported from Clydebank, Scotland

    @virginmedia no longer a virgin media customer, still waiting on my cheque of the amount I’m owed being posted to my new home address

  • paolodi67 Paolo (@paolodi67) reported from Cambuslang, Scotland

    Everyone should cancel their direct debits for @virginmedia until they start answering their calls and allowing people to downgrade their packages. We’ll soon hear from them then. Please RT #virginmedia

  • ycruiselesley lesley (@ycruiselesley) reported from Newton Mearns, Scotland

    @virginmedia This is a premium no will cost more than monthly saving, looking onto this it would appear lots of customers have same issue, I was totally mislead by your staff as told them I wanted same channels would rather take this forward with a written complaint please advise how

  • itsjuststewart Stewart Priest  🌈 🏒 (@itsjuststewart) reported from Clydebank, Scotland

    @virginmedia Thanks ML. My issue is with the misleading info in your initial comms to me. It does not reflect what @TurgenSec says is in the database. I don’t particularly care what you say to the ICO. Your first duty as the data controller is to me, the subject of the data.

  • YvonneDevlin2 Yvonne Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia My Internet connection has been buffering since last week it came back on this morning then just 10 minutes ago went back off I turned the router on and off and it seems fine but it is really annoying so I would like to know if they are problems in my area 28

  • Keh3112 Karen hughes (@Keh3112) reported from Milngavie, Scotland

    @virginmedia every night our service drops out saying invalid internet connections . I’ve had a new router, there’s no flashing lights just no connection! Can watch tv but not catch up /on demand. Has went on for months! Fed up phoning 🙄

  • Jamzi James Meaney (@Jamzi) reported from Glasgow, Scotland

    @virginmedia Rebooting and factory resetting doesn’t help, unfortunately. I switch the hub to modem mode, the light goes purple like it should, connect the other router but this then shows no internet

  • ycruiselesley lesley (@ycruiselesley) reported from Newton Mearns, Scotland

    @virginmedia Sorry they never bothered to get back to me yesterday last message at 15.59 to say looking at account then nothing!

  • ycruiselesley lesley (@ycruiselesley) reported from Newton Mearns, Scotland

    @virginmedia Not an acceptable service answers really are just to make you go away, which sadly I will now be from from virgin media

  • ab533 amanda brown (@ab533) reported from Milngavie, Scotland

    @virginmedia I notice you have ignored me I want to complain as not only have I had crap service I have also had an e mail I am being billed for Netflix! I don’t have an account Never have You are scamming me. I can’t wait to cancel my service after 15 yrs Coz you are incompetent

  • ycruiselesley lesley (@ycruiselesley) reported from Newton Mearns, Scotland

    @virginmedia Sorry but this number is useless I think it automated not a person! Have no intention of sorting out my problem unless I phone a premium no. Will now be changing provider, 30 years plus with virgin/ntl had enough

  • YvonneDevlin2 Yvonne Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia Well yes it have did the test on my virgin media app why can’t virgin media put a notice or send a notice on this app to tell us network problems in certain areas and also this twitter page why cant it be updated with area out of service terrible 😡

  • EstebanRum Stephen (@EstebanRum) reported from Dumbarton, Scotland

    @virginmedia absolutely shocking service and 0 for customer care😡#poorattitude #rude time to try @SkyUK I guess.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • amyykennedy1 𝐀𝐊 (@amyykennedy1) reported

    I dunno if I should be happy or sad that the biggest issue in my life is @virginmedia their customer service is absolutely awful - do not recommend

  • cook_moss Nicola Cook-Moss (@cook_moss) reported

    @virginmedia Hi once again issue has not been fixed pls confirm the 30 days notice has started as I have t heard back from you since our conversation

  • garyhorneimages imagesbygary (@garyhorneimages) reported

    @virginmedia Both very poor. ALL DAY

  • mariabukley Maria (@mariabukley) reported

    @virginmedia Would help to which they ended the chat……. I spoke to someone else they said they would help and I’ve heard nothing since……. I tried again…. Once again your staff ended the chat before my issue was sorted….. I try calling and there’s no answer….. Im in your cue all day!

  • EmRoseTV EmilyRose (@EmRoseTV) reported

    @virginmedia The package was taken out on April 2nd, there has been a lot of issues since taking it out. Also no, the discount code has not expired. I would like to speak to someone over the phone about this.

  • mariabukley Maria (@mariabukley) reported

    @virginmedia Is it possible to send you a private DM? I was told my account was closed back in September after I moved. The direct debit was canceled but I’m still getting bills. I tried calling and was told to use your what’s app service so I did. The person on their told me they would….

  • DH4Teen David Hastings (@DH4Teen) reported

    @virginmedia I struggle for connectivity upstairs in my house despite the booster signal being at 100%, so I’m stumped as to why I have issues. It doesn’t just seem to be the V6 box having issues, as this morning my PS4 struggled as well, so could be router trouble?

  • StephenMcBrien SMcB (@StephenMcBrien) reported

    @VirginMediaIE Customer for 8 yrs... Am paying 104 p.m for 500mb broadband & TV... already outrageously expensive... deal last yr 52eur p.m 6 mths / 104 p.m 6mths... call & am offered 90eur off 104 p.m to renew for 12 mths. An insult. I will be moving ASAP. #VirginMedia

  • WhyMeNmyShadow Paul A (@WhyMeNmyShadow) reported

    @virginmedia Virgin customer but Cs says its on Vodafone mast.

  • steventhilton63 Steve Hilton (@steventhilton63) reported

    @zoealanaa @virginmedia Overseas call centre staff from either phillipines or India are the issue they read from a piece of paper which obviously only consists of basic stuff ...transfer call centres back here