Virgin Media

Virgin Media Outage Report in Renfrew, Scotland

No problems detected

If you are having issues, please submit a report below.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Renfrew, Scotland 01/18/2026 09:55

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Renfrew, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Paisley, Uddingston, Dumbarton, Erskine and Renfrew.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow TV
United KingdomGlasgow Internet
United KingdomJohnstone Internet
United KingdomGlasgow Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

  • staceyjaneadam Stacey 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@staceyjaneadam) reported from Paisley, Scotland

    @virginmedia We can’t call out now or receive calls with home phone; we have no dialling tone; issue with phone since Thursday; no local issues when ‘test’ is run which is obviously wrong.

  • davidmcguire84 David McGuire (@davidmcguire84) reported from Kirkintilloch, Scotland

    @virginmedia why do your staff continually tell me that problems with the virgin go app will be fixed tomorrow and it never is ! It’s pointless calling your centres !!!!!

  • BillyMcDiarmid Billy McDiarmid 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@BillyMcDiarmid) reported from Glasgow, Scotland

    So @virginmedia still issue cheers for refunds. You ain’t NTL any more guys, so your banking processes should be from when they existed. @Sarah_Mone

  • jmilprint Jazza (@jmilprint) reported from Glasgow, Scotland

    @virginmedia No 4HD as stated, never mentioned BBC, Started asking for a pin number half way through a show. Then stated FourHD not available on Virgin. Working now however.

  • AngSimLJS68 Ang (@AngSimLJS68) reported from Glasgow, Scotland

    @Hughesy48 @virginmedia You’d think they would be embarrassed and respond ASAP. FB it too...see if their customer service kicks in at that. Go get a deal with Sky 😉

  • decostop JOHN C (@decostop) reported from Glasgow, Scotland

    @virginmedia @MoneySavingExp @TomMockridgeVM As I explained before, there is no complaint therefore the COP is not relevant.

  • ianprice157 ian24 (@ianprice157) reported from Clydebank, Scotland

    @virginmedia probably the worst company for customer service, after spending 1 hour 25 min on the phone to order 2 new v6 boxes -3days later only 1 arrives. Just off the phone again after another 20 min to hopefully get another box. Sort it out Virgin!!

  • MrHoopy7 Pat Cavanagh (@MrHoopy7) reported from Renfrew, Scotland

    @virginmedia not satisfied of the service I received when trying to collect item at a newsagent shop. N when speaken to owner he spat at me twice. Also refuse to say he had item when he did.Was going to call police for theft. Also name of shop has been changed.Pathetic service

  • decostop JOHN C (@decostop) reported from Glasgow, Scotland

    @virginmedia @MoneySavingExp @TomMockridgeVM well there you go. A customer service enquiry concluded with a passive aggressive flourish. That's incredibly poor behaviour.

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia This is totally unacceptable&is shocking customer service from you,I have wasted literally hours on webchat &still not resolved.Ticket No: P009177306 raised for this.Can u resolve this&ensure my billing is correct on system&I don't get £7.50 monthly charge texts/emails re this.😡

  • samboardman99 big sam (@samboardman99) reported from Glasgow, Scotland

    @virginmedia you have the worse customer service in the world. Put on hold for 9 mins then nothing. Disgusting way to treat customers.

  • AndrewRainnie Andrew John Rainnie (@AndrewRainnie) reported from Glasgow, Scotland

    @virginmedia No thanks. I don't want to spend more money on texts just to explain how bad virgin media's customer service truly is. I'll contact CISAS.

  • joebhoy08 Joe Lappin (@joebhoy08) reported from Glasgow, Scotland

    @virginmedia Yesterday I was having a lot of problems, I left for work at 6.30am today it seemed fine.

  • HeidilooE Heidiloo Edwards (@HeidilooE) reported from Glasgow, Scotland

    @virginmedia Aaaarghh 😤🤬 Just waited 15 minutes to get through, then you cut me off and then when I call back, you're closed.. Is it any wonder I want to leave.... shockingly low service levels for over 2yrs now..

  • MrHoopy7 Pat Cavanagh (@MrHoopy7) reported from Renfrew, Scotland

    @virginmedia not impress with the click to collect system. Owner of shop had no clue also was spitting at me. Shop name was wrong. Total joke of a service not amused

  • markmcc4 Hank Schrader (@markmcc4) reported from Glasgow, Scotland

    @virginmedia Definitely give the text message a go as phoning that number you provided is a terrible service.

  • FusionFabrics jackie fusion (@FusionFabrics) reported from Paisley, Scotland

    @virginmedia can you advise which channel BBC 2 Scotland is on. As 806 is English, 108 is BBC 4. Totally and utterly confused. Please help.

  • MrHoopy7 Pat Cavanagh (@MrHoopy7) reported from Glasgow, Scotland

    @virginmedia I've been trying to Contact Some One about joing as a new customer an most of the agents are rude. As they kept Speaking in India an ridley cut me off.. How are we sippoi to join of we don't get any help

  • Lisa_Louise89 Lisa Louise Geary (@Lisa_Louise89) reported from Clydebank, Scotland

    @virginmedia your call centre customer service is shocking.

  • shaw_shank13 Dave (@shaw_shank13) reported from Alexandria, Scotland

    The @BBCiPlayer on @virginmedia is absolutely useless. So unresponsive and slow. The sport is finished by the time it eventually loads.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ClaireP1601 Claire (@ClaireP1601) reported

    @virginmedia Because we don’t have access to the phone number we can’t receive a text to the number. Seriously, I’ve had a fair bit of support via here, but you’re the worst company I’ve ever had to deal with in terms of telecommunications. You just don’t let people go.

  • AndrewWard14 Andrew Ward (@AndrewWard14) reported

    @virginmedia We are having issues with our install. Going to building team as work is required. We are on a new development. Was promised a call and email from the building team with an update but ................... nothing

  • EyeDispenseHD David Crystal (@EyeDispenseHD) reported

    Update text from Virgin Media. Internet EH4 7AZ not expected to be fixed until 19.00. That’s 23 hours without service. This is not acceptable.

  • ClaireP1601 Claire (@ClaireP1601) reported

    @virginmedia Yes but that calling and waiting indefinitely to speak to someone thing is a problem when you’re just trying to help your ex partner sort this out. I sort everything out for the children, he pays the bill. If someone could call him that would be so helpful.

  • HilaryGurden Hilary Gurden (@HilaryGurden) reported

    @virginmedia Rude or what! I’ve left it to them now to try and contact you again. Let’s hope they get it sorted

  • Jasanipratik Pratik J. Jasani (@Jasanipratik) reported

    @virginmedia Hi I did and there was nothing. Not sure what the problem was. But after restarting, it seems to have worked.

  • ClaireP1601 Claire (@ClaireP1601) reported

    @virginmedia Ok I’ll try it again, we tried to do it in September to no avail. Anyone looking at the contract will see it hasn’t been used for nearly a year, I can’t even log in with the number but you keep on taking the money and I keep losing hours trying to cancel it. it’s only £20pm??!!😡

  • twizzle_99 Jackjack (@twizzle_99) reported

    @virginmedia I have that app. Had Sky, not fibre. Speeds of 18 mbps and it was constant everything worked. I move to Virgin speeds up to 100 mbps and I get speeds of 6 some nights. 🤔 bad move on my part. Neighbours having same issues. All I’m told is that speeds aren’t guaranteed goodbye.

  • Spanners20 Spanners (@Spanners20) reported

    @virginmedia @KingNothing330 Your ******* useless you can't provide a decent service

  • debbiemckeown debbie mckeown (@debbiemckeown) reported

    @virginmedia is the virgin media service down in Belfast or is my virgin media box broken ?