Virgin Media Outage Report in Renfrew, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Blantyre, Dumbarton, Uddingston, East Kilbride, Erskine, Johnstone and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Blantyre |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@virginmedia help please I tweet in twice now REPLY
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk @robmckenzieuk @virginmedia Well this is a new business install... The lack of why there is a problem is the infuriating part. More so, I've taken two days out of my holiday to be there for their install engineers.
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Decdoc
(@Newlandsdoc) reported
from
Glasgow, Scotland
@virginmedia Broadband service becoming a complete joke. Cutting out all the time. Impossible to get any work done. £100 a month 🤬
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia what's the deal with the skysports f1 hd channel , it's not working
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk @virginmedia It's the completed lack of information that starts to irritate me. If they expect me to pay £61 a month and out of that month not get 100% service then I'll not be happy in any shape or form.
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@robmckenzieuk @ramfrancisuk Well…. I’m finding out the hard way that @virginmedia are extremely slow in getting me up and running with a new business installation. On to day three after install, with it not working…
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@virginmedia This is a new installation, and I was told the thing would be operation on Monday 10th after cable installed. I was then told, there is a system problem with Virgin… so I’m a week down the road and no further forward.. Frustrating with no details on why this is happening to me.
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laim
(@LILPEEPACHU) reported
from
Paisley, Scotland
@virginmedia internet went down at 00:09, go to the hub admin page and it says Internet: Access Denied Nothing had changed, cables are fine - pls help I need internet for security stuff
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anne collins
(@Perdita21) reported
from
Glasgow, Scotland
@virginmedia help Virgin Media. Broadband in Glasgow G129UE down for 2nd Day. No text updates. 2 calls to India useless. I will be leaving if this is your idea of customer care!
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk I’m told there is a fault….. but no idea what type of fault….. Oh well, back to work today after 2 weeks off, crap weather throughout, now got a cracked wisdom tooth I think, and no update from @virginmedia on my business install… I’ll change my name to MARVIN I think…
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Robert Inglis
(@ralf1972) reported
from
Glasgow, Scotland
@BSC_Tam @virginmedia @SkyUK My internet was always good,got worse recently,too many channels not working either,got free installation and set up with @SkyUK
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Chrisy
(@cmuir1611) reported
from
Kirkintilloch, Scotland
@MarcJWallace @virginmedia Aye it's stupid how it ends up being such a simple thing in the end. :@(8) is an understatement
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Britteny Gibson (Cox)
(@BrittenyCox) reported
from
Glasgow, Scotland
@virginmedia Yes and checked service it nothing is listed. Rebooted the router twice.
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Britteny Gibson (Cox)
(@BrittenyCox) reported
from
Glasgow, Scotland
@virginmedia Sorry, I can say for certain regarding wired as I don’t have an ethernet cable to test but wireless is constantly down - usually a few times a day signal completely stops.
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Marko
(@Markobhoy) reported
from
East Kilbride, Scotland
@virginmedia Yeah, scanning fine. Showing a strong signal throughout the house. Must mean VM are choking the bandwidth.
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@vmbusinesshelp @virginmedia New cable installed on Monday, still no service. Being told that they checked this with the internal team and advised that the national hit issue is still outstanding… I am seriously considering cancelling before this becomes even worse!!
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk @robmckenzieuk @virginmedia Even posting online, you get nothing back from them, unlike many other companies whose customer care team swoop in and help. Off this is the way the business users are handled....
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rachael
(@rchlcrns) reported
from
Glasgow, Scotland
@Melfyx @virginmedia They are truly thee worst WiFi company in the whole world I loathe them
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Britteny Gibson (Cox)
(@BrittenyCox) reported
from
Glasgow, Scotland
@virginmedia We don’t have a home phone hooked up. So If I phone, I’ll be charged on my mobile. Can I please have the contact details of the complaints department. It’s unacceptable that Virgin thinks its okay to let their customers go without service for several hours.
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk @virginmedia That’s what I am thinking… they are placing a business package in a residential area… I’m giving them the option to just cancel everything and let me move on… but we’ll see what unfolds…
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DJGaryBaldy
(@DJGaryBaldy) reported
Just checked the phone socket in the spare room... Its Openreach... I think I might just tell @virginmedia where they can stick their fibre broadband Now who is a GOOD internet provider that doesn't lose your customer details
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Thom O’Neill
(@fakethom) reported
@virginmedia I've already been through a range of diagnostics myself, I regularly work from home with frequent video meetings and can't keep having the hub dying on me, and would rather a dedicated customer support person help rather than relying on forum posting.
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SE London Glenn
(@glenn_london) reported
@virginmedia we are experiencing regular loss of Broadband in our neighbourhood in Farnborough Kent again. This was supposed to have been solved by thenew network being installed but recently we have had intermittent faults and occasionally no service at all. #needsolutionnow
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Neil Od
(@od_neil) reported
@virginmedia Officially feeling broken trying to get help from you. 5 calls today, transferred and cut off multiple times. So tired of it all tbh. Calls on the weekend, no communication. Tiring. Disappointing. Fed up. In a queue again now and probably be the same of getting cut off.
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paulab
(@paulanjosh) reported
@virginmedia please can u help im trying to talk to an advisor as ive got no Internet. The phone line keeps saying re boot and cuts me off and it won't let me access the online chat
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Jill Tonks
(@TonksJill) reported
@virginmedia I’ve been trying to contact you for days to report a problem with our box. Please tell me how I can actually speak to someone
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Donna Stone
(@dondon_kent) reported
@virginmedia Hi my mum has been trying to get through to you for weeks as she’s needs a new v6 box as her old one keeps glitching...can you help?
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guilty of ABH
(@auntieangry) reported
@virginmedia Yes!!!!! It doesn't work!
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DJGaryBaldy
(@DJGaryBaldy) reported
**** SAKES @virginmedia Have THE WORST CUSTOMER SERVICE EVER MY ACCOUNT DOESN'T EXIST ACCORDING TO THE BLOKE ON THE PHONE! Somehow my security questions have been changed I'm seriously ****** OFF
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Marv Man
(@MarvManPro) reported
@virginmedia yooo answer your phone , I need to cancel my service as your engineers never bloody show up