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Virgin Media

Virgin Media outages and service status in Renfrew, Scotland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 5 outage signals in the last 24 hours around Renfrew, including 5 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Wi-fi.
  • The most recent signal from this area was received May 15, 7:49 PM GMT+1.
  • 51% TV (51%)
  • 31% Internet (31%)
  • 8% Wi-fi (8%)
  • 6% Total Blackout (6%)
  • 4% E-mail (4%)

The latest reports from users having issues in Renfrew come from postal codes PA4 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 15: Problems at Virgin Media

Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Renfrew, Scotland

The most recent Virgin Media outage reports came from the following cities: Alexandria, Paisley, Dumbarton, Glasgow, Clydebank, Blantyre, Barrhead, Johnstone, East Kilbride, Erskine, Renfrew, Uddingston, and Bishopbriggs.

CityProblem TypeReport Time
Alexandria TV 1 hour ago
Alexandria TV 3 hours ago
Paisley TV 7 hours ago
Dumbarton Total Blackout 13 hours ago
Glasgow Internet 23 hours ago
Glasgow Internet 1 day ago

Nearby cities with recent reports

Glasgow

94 recent signals

23 hours ago
Alexandria

14 recent signals

1 hour ago
Dumbarton

13 recent signals

13 hours ago
Paisley

11 recent signals

7 hours ago
Blantyre

6 recent signals

1 day ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

  • graemeT2010
    graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    @O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia

  • DRoss215
    David (@DRoss215) reported from Paisley, Scotland

    @virginmedia Email sent hopefully I will get a speedy resolution. Another 40 minutes of my time wasted!!

  • neilmacallister
    mac / macca (@neilmacallister) reported from Alexandria, Scotland

    @virginmedia - As it is more than 24 hours since this issue was raised, and is still not resolved, all checks completed and no service I want to book a home visit by a technician asap. Thank you.

  • spongebath63
    Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland

    @virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...

  • AlexxAdair
    Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland

    @virginmedia Literally calling to cancel my package and I can’t get through

  • justcall_mesir
    Michael Macdonald (@justcall_mesir) reported from Alexandria, Scotland

    @virginmedia please have any of the following fake names call me back please ASAP....abby, abys manager, Jean on collections, Bradley who passed me on to some else cause he was out having abeer, or Luke who didn't finish finding a solution to @virginmedia's ineptitude.

  • Pirastu88
    Simone Pirastu (@Pirastu88) reported from Glasgow, Scotland

    @virginmedia Yes, I did. I must wait 24 hours to see if they solved my problem. Thank you very much 🙃

  • Chban1967
    Banjo (@Chban1967) reported from Glasgow, Scotland

    @virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling

  • pollyc15
    Pauline Campbell (@pollyc15) reported from Cambuslang, Scotland

    @virginmedia you cancel my netflix subscription as well as other customers.i start WhatsApp message and 4 hours later you offer me a worse off package. Do you add VAT to the 13.99 you charge me

  • scoobs1969
    Lesley MacGregor (@scoobs1969) reported from Kilbirnie, Scotland

    @virginmedia We have no internet either, and now having to use data on my phone, what is the issue for this area KA25 7HG ?

  • G1NG355
    AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia Yes, we got our package reduced.. And was quoted a price for basic TV, phone line and WiFi.. We received an email confirming this but upon receiving this our TV services was disconnected. On the email it stated that no TV service was included, upon calling up.. We were told this

  • ChristianBunga7
    bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia He treated me like I was stupid. Turned it off and on again and replugged the wires, he replaced the box and left. I mean I am stupid but there really was no need @virginmedia

  • wilsonfkp
    Wilson (@wilsonfkp) reported from Glasgow, Scotland

    @virginmedia I guess it's being restored, I'm on a wired connection and last night and early this morning was like connecting and disconnecting, a bit unstable but I guess your team is working on it

  • justcall_mesir
    Michael Macdonald (@justcall_mesir) reported from Alexandria, Scotland

    @virginmedia - 3hrs on the phone today to several of your "Managers, Collections, and Tier 1 and 2 staff" No further forward, due to unprofessional calls, rudeness, and staff with a sloppy shoulder approach with no solution, no acceptance of error. Shocking customer service.

  • G1NG355
    AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?

  • H0raceWimp
    Iain Montgomery (@H0raceWimp) reported from Dennistoun, Scotland

    @virginmedia What am I supposed to do when your systems fail and there is no-one to contact for a fix?

  • LoraineRiddick2
    Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!

  • DRoss215
    David (@DRoss215) reported from Paisley, Scotland

    @virginmedia I was promised a reconnected service by yesterday. Didn't happen no form requested 😡😡

  • LoraineRiddick2
    Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia any chance you can contact me regarding my house phone which hasn’t worked for 7weeks. Have written to Sunderland and spoken to robots, and constantly get told to dial 151 which I can’t as house phone line is the problem!ty

  • naveedasghar
    Naveed Asghar (@naveedasghar) reported from Glasgow, Scotland

    @virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • markburgess1984
    Mark Burgess (@markburgess1984) reported

    @virginmedia are we getting compensation for it being down all day

  • Debi0709
    Debi Williamson (@Debi0709) reported

    @virginmedia Getting fed up now had issues with our box this morning

  • EdnaKrabapple1
    Edna Krabapple 💙 (@EdnaKrabapple1) reported

    Anyone else having issues with 'channels not authorised' on @virginmedia? During the week, we couldn't get BBC1 for that reason but now it's other BBC channels.

  • athomaswrites
    Andrew Thomas (@athomaswrites) reported

    @virginmedia Yup - my bill (Teesside) has gone up about a tenner, but my service is worse than ever. I'm seriously considering Starlink...

  • Taj_B1
    Taj (@Taj_B1) reported

    @virginmedia @ITV ITV1 not working on Virgin Media. Came home from work and wanted to watch The Chase. Looks like I can’t :(

  • JPWOZNIAK
    JAN WOZNIAK (@JPWOZNIAK) reported

    @virginmedia STILL NO BBC1 FOR US, plus other issues. Very disappointing 24 hours.I think it may be a good time to check alternative providers…

  • NicolaThrussell
    Nicola Thrussell (@NicolaThrussell) reported

    @virginmedia EN6 (Potters Bar, Hertfordshire) area completely down with no internet but app says no issues. Please can you look into this to and get it resolved.

  • CS_Hants
    South Coast Commuter (@CS_Hants) reported

    @virginmedia @docrussjackson Make a formal complaint and say you will report to @Ofcom. Ask for compensation, there are plenty of precedents. They are measured on how many and how quickly they resolve customer complaints. Am dumping VM tomorrow after 18 months of abysmal service, cant wait to be rid of them!

  • eloib2001
    Eloi Berquin (@eloib2001) reported

    @virginmedia … what’s ******** with @bbc4 ??? Why is it a black screen???

  • HazAwaiz
    HazAwaiz (@HazAwaiz) reported

    @virginmedia It says internet issue will be resolved by 22nd May! That’s a bit too long!!!! Not too happy with this