Virgin Media outages and service status in Renfrew, Scotland

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Renfrew, Scotland

The most recent Virgin Media outage reports came from the following cities: East Kilbride, Alexandria, Paisley, Dumbarton, Glasgow, Clydebank, Blantyre, Barrhead, Johnstone, Erskine, Renfrew, Uddingston, and Bishopbriggs.

City	Problem Type	Report Time
East Kilbride	TV	11 hours ago
Alexandria	TV	13 hours ago
Alexandria	TV	15 hours ago
Paisley	TV	19 hours ago
Dumbarton	Total Blackout	1 day ago
Glasgow	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

• 
  Pauline Campbell (@pollyc15) reported 31 seconds ago from Cambuslang, Scotland

  @virginmedia you cancel my netflix subscription as well as other customers.i start WhatsApp message and 4 hours later you offer me a worse off package. Do you add VAT to the 13.99 you charge me

• 
  Willem_Wikkelspies (@spongebath63) reported 4 minutes ago from Dennistoun, Scotland

  @virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!

• 
  David A (@tofolo_1) reported 15 minutes ago from Glasgow, Scotland

  @virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!

• 
  David (@DRoss215) reported 16 minutes ago from Paisley, Scotland

  @virginmedia Still waiting on Gareth to get in touch. @Ofcom can you please help? No service since the end of January 😡😡

• 
  graeme Tannahill (@graemeT2010) reported 21 minutes ago from Glasgow, Scotland

  @O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia

• 
  bristian cungay (@ChristianBunga7) reported 21 minutes ago from Glasgow, Scotland

  @virginmedia He treated me like I was stupid. Turned it off and on again and replugged the wires, he replaced the box and left. I mean I am stupid but there really was no need @virginmedia

• 
  don mackeen (@donmackeen) reported 22 minutes ago from Glasgow, Scotland

  @virginmedia The service checker tells me either nothing, or - as in the screenshot - something completely contradictory. There is no way to communicate with anyone and yet, strangely enough, you still charge me for a service which only works intermittently.

• 
  Willem_Wikkelspies (@spongebath63) reported 24 minutes ago from Dennistoun, Scotland

  @virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!!!!!!!!!!!!

• 
  Elaine Byrne (@ElaineB50245734) reported 25 minutes ago from Glasgow, Scotland

  @virginmedia I have a complaint and cannot find a email address for it

• 
  Karen Sime 💙 #TeamNHS (@Karencrafts) reported 31 minutes ago from Glasgow, Scotland

  @MargMarvelous @virginmedia I know. Virgin is down in Glasgow but I still need a new hub as the reset button on mine is broken. I’ve been going in circles on the app and website for the best part of an hour. A simple email address would have resolved it in 5 minutes!

• 
  bristian cungay (@ChristianBunga7) reported 32 minutes ago from Glasgow, Scotland

  @virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom

• 
  Rab Lynch (@rablynch4) reported 34 minutes ago from Glasgow, Scotland

  @LynneLang3 @virginmedia Aye the cheek will help, apologise you ungrateful jerk

• 
  Andrew Bradley (@AndrewTOG) reported 35 minutes ago from Glasgow, Scotland

  Well no @F1 the. Thanks to @virginmedia failing and not connecting. No customer support open and no response online… what dark age company is this ?

• 
  Loraine Riddick (@LoraineRiddick2) reported 37 minutes ago from Glasgow, Scotland

  @virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤

• 
  Loraine Riddick (@LoraineRiddick2) reported 40 minutes ago from Glasgow, Scotland

  @virginmedia I’ve phoned numerous times and had to hang up as constantly kept waiting, but will try again this evening when it might be easier to speak to someone

• 
  don mackeen (@donmackeen) reported 41 minutes ago from Glasgow, Scotland

  @virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?

• 
  Kevin Jackson (@kevinnjackson) reported 51 minutes ago from Thornliebank, Scotland

  @virginmedia is there an issue with Virgin Media broadband and phone connection in Glasgow? Neither are working for us and we can log a fault online

• 
  David (@DRoss215) reported 52 minutes ago from Paisley, Scotland

  @virginmedia I have never experienced such shocking service on the telephone for 150 mins still not resolved. I have 2 properties in the one block I requested one of them to be disconnected! VM disconnected both the tenant is now screaming at me as she works from home 😡😡

• 
  Hugh Moan 💙 (@weeshug72) reported 56 minutes ago from Glasgow, Scotland

  @virginmedia why just you just call me under the guise of "offering me a discount on my services" then offer me a deal that means me paying for an extra service I don't currently use or want?

• 
  bristian cungay (@ChristianBunga7) reported 59 minutes ago from Glasgow, Scotland

  @virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Davies (@RichardDavies20) reported 8 minutes ago

  @darreng3007 @virginmedia Having the same issue called 150 said that there is an ongoing issue, cant find out when it might be back up and running

• 
  Lebowski (@TheDude_____) reported 9 minutes ago

  @virginmedia Hi, we haven’t had broadband now since 2pm in the EN6 area. You sent a message saying it’s back on hours ago, but it’s not. I called customer services and was on hold for an almost an hour. Please can you update?

• 
  Paul (@Santaxmas) reported 18 minutes ago

  Is virgin media tv still down?

• 
  Michael Portal (@Mortalportal01) reported 21 minutes ago

  @virginmedia @O2 Hi. In this instance speaking through Virgin Media, it was set up without my knowledge and without a written or verbal contract. I am in the middle of this mess now and have looked a complaint. Thank you

• 
  Drew Sheridan (@DrewSheridan1) reported 21 minutes ago

  @virginmedia My 75 year old mums tv not working according to your checker then is a internet issue which will not be repaired until the 18/05/26!. Totally unacceptable! 4 days with no tv or internet I thought you were the best out there clearly not. Be quick or will be cancelled

• 
  J Corbi (@JCorbinHus) reported 24 minutes ago

  @virginmedia 19hrs + no broadband security system down in a high crime area. This morning I was offered comp £10 by customer service agent as a “goodwill gesture” for inconvenience 🙄

• 
  tracy_s (@tracy_s1) reported 24 minutes ago

  @virginmedia Now saying that the estimated fix time is 10.05 tomorrow that means 24 hours without the use of tv service we pay for @virginmedia will we get compensation for this?

• 
  Elias (@EB51_) reported 26 minutes ago

  Tell me why @virginmedia I’ve tried to set up broadband with yourselves but you’ve cancelled without telling me, I’m under the assumption that Monday 18th May that an engineer will be here to connect me up, However, after contact your customer service they have repeatedly…

• 
  J Corbi (@JCorbinHus) reported 26 minutes ago

  @virginmedia broadband issues continue since afternoon yesterday 14/05.. performed troubleshooting soft and hard nothing helped. Called customer service 8am revealed major issues in my area. I received NO notification kept in the dark. WHAT IS GOJNG ON? NEED ANSWER ASAP!!

• 
  John M (@john1mccarthy) reported 29 minutes ago

  @virginmedia yet again I've been let down by you. But I am not surprised. My fault is finally fixed after 43 days without service. Yesterday, I was told I couldn't be put through to the correct team but they would call me back within 24hours. That was 25 hours ago now. 🙄