Virgin Media

Virgin Media Outage Report in Renfrew, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Renfrew, Scotland 12/27/2025 22:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Renfrew, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Dumbarton, Paisley, Erskine and Renfrew.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow E-mail
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

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Virgin Media Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

  • N_febfWESTLIFEx NicolaFayxo (@N_febfWESTLIFEx) reported from East Kilbride, Scotland

    @virginmedia you’ve got the worst customer service team I’ve ever known. Sick to the back teeth of being hung up on ‘WHILE ON HOLD’

  • SUSANLAING2 SUSAN LAING 🕸 (@SUSANLAING2) reported from East Kilbride, Scotland

    Hey @virginmedia @alexa99 @AmazonUK is there an issue with any of you or all of you? Intermittent broadband and my echo will not connect?

  • gbradford67 Gordon Bradford (@gbradford67) reported from Brookfield, Scotland

    @virginmedia Broadband once again running at 50% bandwidth, at most. Not funny with parents working from home plus 2 teenagers doing home learning. Should I now just pay half my bill for half the service?

  • N_febfWESTLIFEx NicolaFayxo (@N_febfWESTLIFEx) reported from East Kilbride, Scotland

    @virginmedia SORT YOUR TEAM AND SERVICE OUT.

  • chris_mcbain Chris McBain (@chris_mcbain) reported from Glasgow, Scotland

    @virginmedia your customer support phone line is an absolute disgrace. Issues with our broadband... an automated message isn’t going to resolve. All you offer is an automated message then hang up.

  • jacklaffey Jack Laffey (@jacklaffey) reported from Glasgow, Scotland

    @virginmedia My service isn’t working No WiFi No television Account no. 327223503 Get it sorted

  • N_febfWESTLIFEx NicolaFayxo (@N_febfWESTLIFEx) reported from East Kilbride, Scotland

    @virginmedia easily the worst customer service team I’ve ever dealt with.

  • bawz Darren of Mcilvaney (@bawz) reported from Renfrew, Scotland

    @taff_owst @Twitch @KCOMcare ah. load on the exchange (assuming you're on adsl?) or your isp throttling your downstream bandwidth then 🤔 I know virginmedia were/are doing this once you pass 1gb down, albeit there should still be sufficient headroom to watch streaming with no issues 🤔 bizarre!

  • chris_mcbain Chris McBain (@chris_mcbain) reported from Glasgow, Scotland

    @virginmedia your customer support phone service is an absolute disgrace. Trying to resolve issues with our broadband, sorry but an automated message isn’t going to fix anything.

  • GaryMiller87 Gary Miller (@GaryMiller87) reported from Thornliebank, Scotland

    @virginmedia I have the complaint reference yeah, they initially responded then ignored all other comms thereafter. Should I DM the ref?

  • jacklaffey Jack Laffey (@jacklaffey) reported from Glasgow, Scotland

    @virginmedia Oh gosh Are you retarded? I wont be checking outages Get Acc. 327223503 switched back on as per your email dated 26/02/21 with quoted payment ref 327223503001 Your actions have resulted in me having to break lockdown to access WiFi for my work & homeschooling Return my service

  • petewhelan Pete Whelan (@petewhelan) reported from Glasgow, Scotland

    @virginmedia can you help. I’m working away with a colleague and you’ve cut off his SIM card ahead of his new handset being delivered. He’s therefore got no phone for the next 48 hours. Anything you can do to reconnect him?

  • Silverwidow84 Tommy Ross (@Silverwidow84) reported from Cambuslang, Scotland

    @virginmedia Can I please have it explained why, when my cost goes up, my service level goes down? 3 days running I’ve had highly unreliable internet, which isn’t great when working from home.

  • HelenMcD1967 Helen McDermott (@HelenMcD1967) reported from East Kilbride, Scotland

    A new @virginmedia customer since Wednesday and still having problems but customer service hung up and when called back to say visit not till Tuesday. Going back to BskyB as soon as get to speak to Virgin again. Dreadful CX!!

  • theroddyscott Roddy Scott (@theroddyscott) reported from Kirkintilloch, Scotland

    @virginmedia terrible customer service while on the phone to one of your technical staff tonight... put on hold as they don’t have an answer then cut off not once but twice... shambles 😡

  • HelenMcD1967 Helen McDermott (@HelenMcD1967) reported from East Kilbride, Scotland

    @virginmedia Engineer coming but 2 days too late. If not fixed tomorrow we are leaving. You should have been all over this. Call centre cut us off. Engineer gave us his number but couldn’t fix. No signal apart from part of downstairs and room above room where router is. Shocking!

  • marcmcb11 Marc (@marcmcb11) reported from Glasgow, Scotland

    @the_pieface @virginmedia Been with them a year now and only recently had problems don’t know if they are maybe upgrading a lot at the Moment or not?

  • YousefAbulHaija Dr Yousef Abul-Haija (@YousefAbulHaija) reported from Bishopbriggs, Scotland

    Hey @virginmedia I have an important online meeting to attend and my wifi isn’t working. Help please

  • bigverne2000 Alistair Macqueen (@bigverne2000) reported from Milngavie, Scotland

    @virginmedia Hi, eventually after over an hour of holding(for the third time) got though to someone who asked me to go through everything again for a third time. After 20 minutes of language difficulties got them to agree to send an engineer to my house in Wednesday to try and sort issues

  • SUSANLAING2 SUSAN LAING 🕸 (@SUSANLAING2) reported from East Kilbride, Scotland

    @virginmedia Thanks for the reply the issue seems to be resolved now

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jeanthorburn jean thorburn (@jeanthorburn) reported

    @virginmedia @justinbieber Can someone help

  • neiltoon2 neiltoon (@neiltoon2) reported

    @virginmedia sorry your code of practice means nothing to virgin media they have broke their own policy so whats the point in reading it ? how long does it take for a manager to ring a customer back ? why does eveyone lie and say all managers are in meetings?

  • RykatuCrystu Guardians of Reyth (@RykatuCrystu) reported

    @virginmedia I'm now having a conversation with your FB team about it. The modem flat out refused to connect to virgin this morning, and your automated system suggested going online to get ideas to fix it! Then said they were transferring me to a human, then (continues)

  • IamRickyEllis Ricky Ellis⭐️⭐️ (@IamRickyEllis) reported

    @virginmedia hi is there some maintenance being done in Kirkby-in-Ashfield? As my Internet is down?

  • VirginHelpDesk Virgin Media Support⚪️ (@VirginHelpDesk) reported

    @EllieMcConnel18 @virginmedia Hi Ellie have you turned the TV on and Off again that normally helps? Could you also please inform us with what town you are based in so we can look into this issue as soon as possible

  • RykatuCrystu Guardians of Reyth (@RykatuCrystu) reported

    @virginmedia sort out your rubbish automated phone 'help'! When the modem won't connect, telling me to go online to find fixes is stupid! And if your system password is out of date, fix your system instead of just hanging up. #VirginMediacustomersupportsucks

  • neiltoon2 neiltoon (@neiltoon2) reported

    @virginmedia i made my complaint 23/3/22 and still no manager has rang me ? i would say they have broke their policy lol. i ask you why do vm take customers money but give nothing back ?

  • MichaelJRideout Michael Rideout (@MichaelJRideout) reported

    And when I’ve raised a complaint, I’ve been told it’s been resolved with exactly the same outcome as before. That is not a resolution in the slightest. @virginmedia should better manage their Customer Services agents who continuously misinform and lie to customers.

  • VirginHelpDesk Virgin Media Support (@VirginHelpDesk) reported

    @Ontogoo @virginmedia After doing a quick look on our system we have found the problem....Glasgow is a ********

  • blackgirlgrowin i want to be on holiday (@blackgirlgrowin) reported

    Nah Virgin Media Wi-Fi might actually be the worst Everyday no internet connection.