Virgin Media outages and service status in Renfrew, Scotland

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Renfrew, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, East Kilbride, Dumbarton, Paisley, Johnstone, Clydebank, Bishopbriggs, and Alexandria.

City	Problem Type	Report Time
Glasgow	Total Blackout	33 minutes ago
Glasgow	E-mail	2 hours ago
Glasgow	Internet	10 hours ago
Glasgow	E-mail	2 days ago
Glasgow	Internet	2 days ago
Glasgow	Wi-fi	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

• 
  Pauline Campbell (@pollyc15) reported 3 minutes ago from Cambuslang, Scotland

  @virginmedia you cancel my netflix subscription as well as other customers.i start WhatsApp message and 4 hours later you offer me a worse off package. Do you add VAT to the 13.99 you charge me

• 
  Respawn Doesn't Respond (@PotatoAimZero2) reported 8 minutes ago from East Kilbride, Scotland

  @virginmedia Connection keeps cutting every 45 or so minutes. Receiving 0 to no network what so ever at any giving time. "Unstable network". Before you asked yes the router has been reset and tested multiple times. Turned off and on and yet still the same issue.

• 
  Crawford Milne (@CrawfordMilne) reported 10 minutes ago from Glasgow, Scotland

  So @virginmedia won't send out a technician because the signal coming into my house is fine - even though I keep telling them it's a problem with the WiFi from the router. I was offered a technician at a cost of £25 !! Absolutely disgraceful customer 'service'.

• 
  Eileen McGovern (@lene2104) reported 10 minutes ago from Glasgow, Scotland

  @virginmedia can someone answer me why I have spent 48hours trying to help downgrade my cousin package with you and we just get passed around different departments? Today alone we have been transferred 8 times and so far call time all time 4 hours 35mins 😡😡

• 
  don mackeen (@donmackeen) reported 11 minutes ago from Glasgow, Scotland

  @virginmedia That's useless. The service comes and goes, so you won't compensate me. And if have to deal with a "service" that continually cuts out

• 
  Alan 🍀 (@bhoy_al) reported 12 minutes ago from Glasgow, Scotland

  Never ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.

• 
  David (@DRoss215) reported 14 minutes ago from Paisley, Scotland

  @virginmedia Email sent hopefully I will get a speedy resolution. Another 40 minutes of my time wasted!!

• 
  Loraine Riddick (@LoraineRiddick2) reported 15 minutes ago from Glasgow, Scotland

  @virginmedia I’ve phoned numerous times and had to hang up as constantly kept waiting, but will try again this evening when it might be easier to speak to someone

• 
  Hugh Moan 💙 (@weeshug72) reported 16 minutes ago from Glasgow, Scotland

  @virginmedia The solution is leaving so I don't have to use more electricity.

• 
  dios mio la creatura 🏳️‍🌈🇺🇦 (@lordofanywhere) reported 23 minutes ago from Glasgow, Scotland

  @virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.

• 
  David A (@tofolo_1) reported 27 minutes ago from Glasgow, Scotland

  @virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.

• 
  mac / macca (@neilmacallister) reported 30 minutes ago from Alexandria, Scotland

  @virginmedia - Internet / Broadband service has been terrible last few days, any problems in this area, I am in G83 postcode Strathleven, Alexandria. Thanks

• 
  Peter Robinson (@robbo_1962) reported 30 minutes ago from Dumbarton, Scotland

  @virginmedia Just tried that, still not working

• 
  Paul Wilcox (@NorthernSaint72) reported 38 minutes ago from Barrhead, Scotland

  @virginmedia your broadband service is woeful. Every single day for months it goes off. Stuck in a contract that does not provide the service we pay for. All we are told there is an issue in our area. You won’t have any customers here soon.

• 
  Alexander Adair 🌙 (@AlexxAdair) reported 38 minutes ago from Glasgow, Scotland

  @virginmedia It wont even let me run a speed test. When I go to status check it says no problem found but when I call I says intermittent issues??

• 
  Wilson (@wilsonfkp) reported 39 minutes ago from Glasgow, Scotland

  @virginmedia seems to be down in Renfrew... No internet for tonight 😭

• 
  Joan Murdoch (@ThistleTigger) reported 39 minutes ago from Dennistoun, Scotland

  @virginmedia No, it's not fixed. Same thing happening now as it did yesterday. Alexa cannot connect to Internet, yet my phone can. Echo Dot has been checked and is fine so problem is with @virginmedia

• 
  Kirsty Learmonth (@kl7582) reported 50 minutes ago from Glasgow, Scotland

  @virginmedia Trying to get help with tv box, no online help through the live chat? Can you assist please

• 
  Claire Webster (@claireWeb) reported 56 minutes ago from Glasgow, Scotland

  @virginmedia is there an issue with G3 area of Glasgow? Service checker not working either?

• 
  bristian cungay (@ChristianBunga7) reported 59 minutes ago from Glasgow, Scotland

  @virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam Greenland (@SprocketEtQuill) reported 2 minutes ago

  @virginmedia Another Virgin Media engineer came out again to bury the cable from house to street. The cable is now in trunking over ground and the internet service was severed. You have said it will take yet another on-site engineer to fix the connection and left me without a connection for the week - until an engineer is available. You have, however, paid £100 towards the cost of the alternative internet provider. Your logic was £30 for data (on a #GiffGaff SIM card which I chose) and £70 for a dongle. I bought a £120 4G modem for external use that connects directly to my #Unifi switch on WAN2, bypassing your hub altogether and giving a connection back to my whole house rather than just one computer with a USB port. Given it's taken since November to bury this cable, I'm not convinced tomorrow's engineer will be able to fix the connection or bury the cable. We will see how the day unfolds. Your contact centre staff all aim to be very helpful, and your service (when it's working) does provide a decent connection most of the time, but your implementation is lacking.

• 
  ben (@bfoel89) reported 3 minutes ago

  @virginmedia is stream services down again ?

• 
  It's mom not mum (@rchcool) reported 3 minutes ago

  @virginmedia Yes but it’s always 10pm and is the 3rd time this week. So what is the problem that clearly hasn’t been fixed?

• 
  david hesketh (@davaecho) reported 4 minutes ago

  @virginmedia after 20 years have just cancelled my contract awful customer service your company will be on its knees if this continues

• 
  Un (@unknown74user) reported 5 minutes ago

  @virginmedia Do you have any English people working for you who can hold an actual conversation and help with my request? Or should I just cancel my direct debit and wait for you to try contact me instead? Everything about your system sucks

• 
  Dippy | Brig Content Creator (@Itsdippylive) reported 6 minutes ago

  Virgin Media broke their agreement, then breached the formal complaint resolution about it within 6 days. Their own staff told me the complaints process has "limitations" and to take it to social media. So here we are 🧵

• 
  Samina Masood (@Samina_masood3) reported 9 minutes ago

  @virginmedia Thanks for responding - sent a DM with all details about the complete loss of service complaint. It will be hugely appreciated that the issue is resolved immediately & we don’t have to further suffer by poor service your call centres are offering. Thanks

• 
  Nottmsteve 🇬🇧 (@nottmsteve) reported 9 minutes ago

  Had an appt this pm for @virginmedia to come for this phone line transfer. It's bad enough that they want a 5hr window, even worse when they don't show up. Went to lodge a complaint but tells me I'm not the a/c holder. It's been in my name for over 30 years! I'm not best pleased

• 
  Told You So (@TYS20212) reported 9 minutes ago

  @Oxford_Life @virginmedia The new tv box is absolutely abysmal, the worst “upgrade” in history. If it wasn’t for lack of high speed broadband alternatives here we would be off like a shot.

• 
  Bobbypants (@Bobbypants911) reported 16 minutes ago

  @virginmedia what sort of morons do you employ as customer retention agents?