Virgin Media Outage Report in Renfrew, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 30: Problems at Virgin Media
Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, East Kilbride, Dumbarton, Erskine, Johnstone, Paisley and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| East Kilbride |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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Douglas lindsay
(@Doug1tux1) reported
from
Glasgow, Scotland
@virginmedia boasts and brags about their hub 3 being the best ever, the only thing they are the best ever at is the amount of times they go offline, thankfully @VodafoneUK has a decent network i am able to stay online unlike my hub3
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anne collins
(@Perdita21) reported
from
Glasgow, Scotland
@virginmedia Yes. I was assured that it would be fixed by 9.20 this morning after dealing with support from abroad that took 20 mins. Tried again 7 hours later and same result.
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Karen Goldie
(@alakaza1975) reported
from
Clydebank, Scotland
Worst customer service I have ever experienced @virginmedia as a customer for 20 years I have never been treated so bad in all my life, would think twice if you are a customer of Virgin Media and switch to someone else 😡😡
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Lisa Louise Geary
(@Lisa_Louise89) reported
from
Clydebank, Scotland
@virginmedia yet again more shocking customer service from virgin media ! @richardbranson how you can be proud of your company I do not know. #bringthecallcentersbacktotheuk
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Paul Stewart
(@IAmPStew) reported
from
Barrhead, Scotland
Gonna answer your phones @virginmedia am wanting to cancel my account! Been on hold for over 40 mins!
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Stuart O'Kane
(@discostu67) reported
from
Glasgow, Scotland
@virginmedia It tells me there is a problem with my tv service which is working fine and my broadband is ok which it is not, this has been going on for weeks now
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Tessy B
(@tessybee10) reported
from
East Kilbride, Scotland
@virginmedia meant to have 3 months free in a new house trying to charge £137.90 after talking to customer services absolutely no help whatsoever please IM me
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Decdoc
(@Newlandsdoc) reported
from
Glasgow, Scotland
@virginmedia Still same problem. Internet dropping off 6 or 7 times a day. Tried all@your fixes getting nowhere
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ALAN
(@GOTHICGUY270477) reported
from
Cambuslang, Scotland
@virginmedia This is the second time you lost my house number you gave me free movies for 3 moths then assured me it wouldn’t happen again and it has I’m also going to Ofcom about your recommend a Freind feature I did it the right way and I’m be treated like an idiot
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Britteny Gibson (Cox)
(@BrittenyCox) reported
from
Glasgow, Scotland
@virginmedia We don’t have a home phone hooked up. So If I phone, I’ll be charged on my mobile. Can I please have the contact details of the complaints department. It’s unacceptable that Virgin thinks its okay to let their customers go without service for several hours.
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George Cochrane
(@GeorgeCochrane1) reported
from
Glasgow, Scotland
@MotoNutJob @virginmedia Thing is BB appears to be regional. Different providers give better service in different regions. You cant even recommend switching to supplier 'X' Good luck!
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@virginmedia my WiFi light is flashing on and off on my 3.0 hub can you help
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StevenMcKelvie
(@StevenMcKelvie) reported
from
Glasgow, Scotland
When you try to find an area for your own house and @virginmedia is not in the area 😫 Adult hood sucks.
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Andrew Donnelly
(@donners32) reported
from
Glasgow, Scotland
10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles
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Loyal🐻Since 87🇬🇧
(@debbievee25) reported
from
Glasgow, Scotland
What Is It With @virginmedia you pay an absolute fortune for their services & at least 3 times a month your services goes down!! WTF! What’s the deal with your internet service now!
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🌞Kirsty🌞
(@kirsbonj) reported
from
East Kilbride, Scotland
@virginmedia TiVo box stuck on starting up. Been like this since 8am. Have reboot everything. WiFi Ok!! G74 area. Is there an issue
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anne collins
(@Perdita21) reported
from
Glasgow, Scotland
@virginmedia WiFi signal weak in G129UE again. I thought this had been resolved after 2 days. Fed up !!!
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia what's the deal with the skysports f1 hd channel , it's not working
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anne collins
(@Perdita21) reported
from
Glasgow, Scotland
@virginmedia help Virgin Media. Broadband in Glasgow G129UE down for 2nd Day. No text updates. 2 calls to India useless. I will be leaving if this is your idea of customer care!
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Douglas lindsay
(@Doug1tux1) reported
from
Glasgow, Scotland
@virginmedia You might have the smallest and smartest v6 TiVo box, but a: I don’t have a v6 I got an pre v6 box, b: the v6 is has been out for years so unless there is a v7 coming out for every customer in September your mention of the v6 doesn’t justify £3.50 increase for everyone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tiny Trucka
(@TruckaTiny) reported
@virginmedia been a customer since telewest days. Nothing but problems since 1g Internet speed and new router for over 2 weeks now. Have to go over and over the same thing every time I phone customer services. Had enough now.
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Lotuselise Lotuselise
(@LotuseliseL) reported
@virginmedia I’ve cleared everything and it’s making me sign in without Face ID and saying wrong info. I’ve tried resetting password it won’t update so I’m stuck 😐 sorry to keep you hanging
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gooner
(@goonerfps) reported
how hard is it to speak to a tech support with virgin media when I get calls from virgin mobile every day bro.
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Annamarie Gibbons
(@Annamariegibbon) reported
@virginmedia Yodel online chat confirmed that the driver said he had delivered the package to the customer. There was no one in the house! Also no card or photo provided. I desperately need the pod for Internet access!
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Issa
(@issaAVFC) reported
@virginmedia wifi is down since yesterday
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David Fauvrelle
(@magicfauvrelle) reported
@virginmedia This has become a Joke now @virginmedia. No ones turned up today again. No internet and TV for a over a month. Does CEO #LutzSchueler know how bad customer service is? Don't take booked appointment seriously or let people know your not coming.
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han leigh 🌻
(@hanxleigh) reported
Virgin Media are harassing me if u wanna **** just say so
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elkie76
(@elkie76) reported
@virginmedia Hi, this link wasn't any help either sadly. I'm still convinced there's a fault on the street, can you help me report this to get it looked at from that side pls? Still not working
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Joanne Foy 🕷💙
(@jojolafoy) reported
@virginmedia please can I get an update on what’s happening with my service in TW16. Was out most of the morning yesterday and has been internet and tv has been off again since 10am this morning. It’s very frustrating. No info on the website.
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Paul Shotton
(@PlexShaw) reported
@virginmedia Internet connection in SW17 has been very poor today, which is making WFH near impossible. Status thingy says no issue. Have rebooted all kit numerous times today but still very erratic.