Virgin Media outages and service status in Renfrew, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Renfrew, including 3 direct reports.
- The most common problems reported in this area mention TV, Internet, and Wi-fi.
- The most recent signal from this area was received May 19, 5:42 AM GMT+1.
- TV (51%)
- Internet (31%)
- Wi-fi (8%)
- Total Blackout (7%)
- E-mail (4%)
The latest reports from users having issues in Renfrew come from postal codes PA4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 19: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, East Kilbride, Alexandria, Paisley, Dumbarton, Clydebank, Blantyre, Barrhead, Johnstone, Erskine, Renfrew, Uddingston, and Bishopbriggs.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 8 hours ago |
|
Glasgow
|
Internet | 18 hours ago |
|
East Kilbride
|
TV | 24 hours ago |
|
Glasgow
|
Wi-fi | 2 days ago |
|
Glasgow
|
Internet | 2 days ago |
|
Glasgow
|
Internet | 2 days ago |
Nearby cities with recent reports
96 recent signals
14 recent signals
13 recent signals
11 recent signals
8 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia Yes, we got our package reduced.. And was quoted a price for basic TV, phone line and WiFi.. We received an email confirming this but upon receiving this our TV services was disconnected. On the email it stated that no TV service was included, upon calling up.. We were told this
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Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland@virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!
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David A (@tofolo_1) reported from Glasgow, Scotland@virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!
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Elenita (@Coops_71) reported from Thornliebank, ScotlandWorking from home is great fun when @virginmedia goes down and you’ve got a deadline.
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Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland@virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...
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graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland@O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia
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ZanderCurrie (@zandercurrie) reported from Paisley, Scotland@virginmedia Wifi not working at all also not letting me watch any live tv?
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Michael Macdonald (@justcall_mesir) reported from Alexandria, Scotland@virginmedia please have any of the following fake names call me back please ASAP....abby, abys manager, Jean on collections, Bradley who passed me on to some else cause he was out having abeer, or Luke who didn't finish finding a solution to @virginmedia's ineptitude.
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Kevin Jackson (@kevinnjackson) reported from Thornliebank, Scotland@virginmedia is there an issue with Virgin Media broadband and phone connection in Glasgow? Neither are working for us and we can log a fault online
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mac / macca (@neilmacallister) reported from Alexandria, Scotland@virginmedia - As it is more than 24 hours since this issue was raised, and is still not resolved, all checks completed and no service I want to book a home visit by a technician asap. Thank you.
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David (@DRoss215) reported from Paisley, Scotland@virginmedia Unfortunately Gareth has been unresponsive I contacted him last Thursday nothing since then still no service 😡😡
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David (@DRoss215) reported from Paisley, Scotland@virginmedia Still waiting on Gareth to get in touch. @Ofcom can you please help? No service since the end of January 😡😡
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Redemption80 (@RedemptionBroon) reported from Birkenshaw, Scotland@GSpellchecker @virginmedia They are rarely competent, not as bad as Vodafone but no one is. Broadband speed wise though no one is close so no interest in cancelling.
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𝕽𝖚55𝖊𝖑𝖑 𝕱𝖚𝖑𝖙𝖔𝖓 (@rjmfulton) reported from Thornliebank, Scotland@virginmedia hi, just wondering if your support staff are trained on identifying and handling complaints properly? So far “to express my dissatisfaction” and “I would like to complain” haven’t worked.
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mac / macca (@neilmacallister) reported from Alexandria, Scotland@virginmedia - Internet / Broadband service has been terrible last few days, any problems in this area, I am in G83 postcode Strathleven, Alexandria. Thanks
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dios mio la creatura 🏳️🌈🇺🇦 (@lordofanywhere) reported from Glasgow, Scotland@virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.
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David (@DRoss215) reported from Paisley, Scotland@virginmedia I have never experienced such shocking service on the telephone for 150 mins still not resolved. I have 2 properties in the one block I requested one of them to be disconnected! VM disconnected both the tenant is now screaming at me as she works from home 😡😡
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wolfofwhickham (@wolfofwhickham) reported from Glasgow, Scotland@virginmedia Very simple .... I never had paper billing it started and I keep getting charged for it .... and no matter what is discussed or sorted on a call wotyncustomer services it keeps getting charged. ...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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EddieMackeral (@EddieMackeral) reported@Benleo @virginmedia It's over for vigin. Utter crap. Dumped them years ago
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Coxy 🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻🍻 (@StephenPie) reported@Benleo @SteveMartin_TM @virginmedia That call centre is the worst.5 calls, online chat. Got it wrong every time. Bangalore rubbish
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TwinHop (@ml1802) reported@Benleo @virginmedia Their customer service is absolutely shite.
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Hamish (@Hamish88205796) reported@Benleo Just email @virginmedia cancel for breach of contract effective immediately. Make sure you contact your bank to cancel any DD. Virgin will be on the phone begging you to keep giving them your money. It's the only method known to get customer service from them.
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Marcus (@MarcusMarianoo) reported@virginmedia internet issues for 2 weeks now and still no update, very inconsistent when checking service status too, it goes from intermittent to everything ok every few times I check it?
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Kevin Moss (@KevinMoss136938) reported@virginmedia Cannyou tell me when the outage in the PR2 area will be fixed Tv on but no internet connection
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Mike (@Mikefromtheuk) reported@Benleo @virginmedia They are truly terrible. If you simply want an internet connection and you don't have any problems, you might be okay, but as soon as anything goes wrong you hit their awful customer service. I had intermittent problems and it took months to get resolved, I then went to Sky asap.
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Martin Harrison (@MartHarrison) reported@Benleo @virginmedia Yeah…the internet speed was great but the rest was totally awful based on my only experience with them…when asked I tell folk to avoid them👍
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Swan Hefner (@SwanHefner) reported@Benleo @virginmedia Don't get me started with this company. Still in the middle of a dispute over an early termination free where they used a new contract even though I'd explicitly asked them to cancel during the cooling off period. Now they have billed for 3 years worth of bills.
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Noumaan Qureshi (@NoumaanQ) reported@HeyBroadband my Internet has been down more almost 48 hours and your technical team has done nothing to help your service is atrocious I regret leaving @virginmedia