Virgin Media Outage Report in Renfrew, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Alexandria, East Kilbride, Erskine, Johnstone, Blantyre, Dumbarton, Uddingston and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Alexandria |
Wi-fi | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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Holly McCormack 🏴🇪🇺
(@Hollz2012) reported
from
Paisley, Scotland
@virginmedia Need to discuss an o/s balance and also discuss why after I called to cancel 2 months ago, when I was billed again it was still at the higher rate / can’t afford and now cut off entirely.
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Tony
(@macaroni1888) reported
from
Glasgow, Scotland
@virginmedia Our head office is now in its second day without Broadband, which is an utter disgrace. Please advise when service will be restored.
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David
(@disvalentine) reported
from
Clydebank, Scotland
@virginmedia internet down again in Glasgow area...😡 Why this time
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@s04012008 @virginmedia **** sake that's some bill!!
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Bewildered Boy
(@bewilderedboy) reported
from
Glasgow, Scotland
@jasmclaughlin2 @virginmedia The virgin app says its an issue in my area and its down till tomorrow afternoon. Not amused.
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia Phoned the helpline like you said, guy told he'd transfer me to Customer Relations, who hung up...what you meant to do man 😂😂😂😂😂
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Jimmy Prentice
(@jimmyp314) reported
from
Glasgow, Scotland
Missus been on fone for over half an hour to cancel our @virginmedia subscription but person couldnt help n pit us thru to someone else so been on hold for another 15 mins... hey @richardbranson aint ur pockets fat enough... disgraceful 😡😡😡
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia Unfortunately you've had your chance, this has been the issue since February this year and you either don't have the staff equipped to resolve or plainly just don't want to resolve.
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia They put on the notes that I wanted to register a complaint but never registered it as a complaint...so there's no reference 😂😂😂
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@CGhirl88 @virginmedia I can confirm there are hunners of better deals with much better customer service
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia Just been on web chat for 45 mins then phone call for 25 mins to someone who doesn't understand or doesn't want to understand, waiting on hold again, disgraceful customer service.
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Bewildered Boy
(@bewilderedboy) reported
from
Glasgow, Scotland
Plan for today was to binge Mindhunter season 2 but thanks to @virginmedia for taking my broadband down that's not happening. Not happy
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David
(@disvalentine) reported
from
Clydebank, Scotland
@thepenGW @virginmedia Yea mate me too been with them 15 years & be better leaving & coming back seriously considering @SkyUK especially as our wifi down AGAIN & they want an extra £25 a month from me for same package i currently have!!
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia I will be lodging a complaint followed by cancelling my contract.
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia Not surprisingly told that I couldn't be transferred to a manager then told they'd transfer me to collections, incompetence of the highest order, shameful customer service, another hour and a half wasted! 😡
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Pamela White
(@pamelawhite1981) reported
from
Paisley, Scotland
@addiej27 @virginmedia Nope they said it would be 24-48 hours. Longer than it took to cancel my account
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brazen productions- jules hussey
(@brazenprods) reported
from
Glasgow, Scotland
Just had to increase my @O2 data allowance cos my @virginmedia is so bad my phone switches to mobile data all the time.
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia I'll ask for the reference if I get through again. The chap on the phone read the complaint back and it wasn't what I'd discussed
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Victoria McKinley
(@Caseyghirl) reported
from
Dumbarton, Scotland
@virginmedia have to have the worst customer service ever! Over 75 mins on the phone and still no replacement for out faulty box 😡
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David
(@disvalentine) reported
from
Clydebank, Scotland
@virginmedia Checked nothing helpful there! Why is my internet having issues today you must know if the area affected
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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𝕻𝖊𝖆𝖈𝖍 𝕭𝖗𝖆𝖙
(@creeppeach) reported
@virginmedia I’ve been on hold for 20 minutes..I have had so many issues with your company and I’m so frustrated. I just want my internet to be up and running.
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Kit Lane
(@Kathkitz1) reported
@virginmedia just spent almost an hour trying to cancel an order . Never again.
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caroline bruton
(@cbcbruton) reported
@virginmedia A sorry or a reason for what the problem is or a mention of a refund would be nice u r taking money for a service u are not supplying how long will it take to resolve this problem
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Guy Williams 🇺🇦
(@CamberMan) reported
@virginmedia Your service checker is as much use as a solar powered torch! No apparent issues but this has been going on over 2 weeks!
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Sarah Whitfield
(@sarahlwhitfield) reported
@virginmedia The forums are no use. MyVirginMedia detects there is still an issue and a technician is required. Earliest appointment is Saturday morning which would mean a full week of no broadband 🙃 I would expect the compensation to kick in at this point as its over 2 days, correct?
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Guy Williams 🇺🇦
(@CamberMan) reported
@virginmedia This is another day with useless service but cone bill payment you'll be wanting the same amount for the same **** service
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Dark Mark Writing 💀
(@MarkWalker_UK) reported
@virginmedia Cancelled - says a lot for Virgin Media when the first person that can actually help me is the one that cancels the order and loses you a customer.
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Victor L Dunn
(@Victor_L_Dunn) reported
Hey @virginmedia Am I the only customer that thinks its not OK for my landline to stop working as part of an "upgrade" that I know nothing about - followed by a txt saying that I can have "an earlier appointment" to the one I didn't know I had?
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Wolton8er 👑
(@wolton8er) reported
@virginmedia I have now been told you are not refunding me the extra payment that you took because your customer service agent put it through as a credit as a mistake... Can you get someone to dm me
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Paul Gregory
(@PaulGre47516038) reported
@virginmedia Yes and it says no issues.