Virgin Media Outage Report in Renfrew, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Paisley, Uddingston, Dumbarton, Erskine and Renfrew.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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Iain J.
(@IainBaileIain) reported
from
Milngavie, Scotland
@gillykim55 @virginmedia Think you need to do that by phone. I've not found a way of removing stuff before. They are happy enough to sell you more of their crap online. I'm thinking of ditching @virginmedia entirely. Apart from broadband I dont think I actually use anything else i get from them
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ALAN
(@GOTHICGUY270477) reported
from
Cambuslang, Scotland
@virginmedia hi my contact ends 5th may and I want to put a note to cancel on my account
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Stewart Priest 🌈 🏒
(@itsjuststewart) reported
from
Clydebank, Scotland
@virginmedia Thanks ML. My issue is with the misleading info in your initial comms to me. It does not reflect what @TurgenSec says is in the database. I don’t particularly care what you say to the ICO. Your first duty as the data controller is to me, the subject of the data.
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Ruth Marshall
(@kandibabes) reported
from
Glasgow, Scotland
These idiots should pull their finger out and help people with online options. #fuckyourprofits @virginmedia
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Grahame Paton
(@GeePaton) reported
from
Kirkintilloch, Scotland
@virginmedia no internet for over a day saying the password for the router is wrong when it’s not and when run a test it’s saying there’s no issues in my area
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Lee Walker
(@LAW1988) reported
from
Paisley, Scotland
@virginmedia WiFi is shit!!!
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lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia Not an acceptable service answers really are just to make you go away, which sadly I will now be from from virgin media
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Woody Charisma
(@WoodyCharisma) reported
from
Barrhead, Scotland
@virginmedia Hi just set up our TV as we switched but all channels won’t work. Tried web chat and phone since yesterday but can’t get anyone to help
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Margot McCuaig
(@MargotMcCuaig) reported
from
Glasgow, Scotland
@mikeybhoy11 @virginmedia Long may that continue. Checked their site and there’s an issue in Glasgow. Was intermittent all day and now gone completely 😭
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amanda brown
(@ab533) reported
from
Milngavie, Scotland
@virginmedia I notice you have ignored me I want to complain as not only have I had crap service I have also had an e mail I am being billed for Netflix! I don’t have an account Never have You are scamming me. I can’t wait to cancel my service after 15 yrs Coz you are incompetent
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ALAN
(@GOTHICGUY270477) reported
from
Cambuslang, Scotland
@virginmedia it was supposed to be talk anytime not talk weekends as the customer service advisor said it would be £8 extra as to keep me as a customer he gave me more channels kept the same price and £8 extra to upgrade phone package
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Paolo
(@paolodi67) reported
from
Cambuslang, Scotland
Everyone should cancel their direct debits for @virginmedia until they start answering their calls and allowing people to downgrade their packages. We’ll soon hear from them then. Please RT #virginmedia
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nina
(@nina95020657) reported
from
Alexandria, Scotland
@riddmj @virginmedia I’ve also tried making a complaint online and it won’t send that either so you can’t do anything online or on the phone so if you cut people of what you going to do then just apologise. Because it’s not fair if you do actually do that.
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MICK🇮🇪T🇮🇪
(@michaelt1967) reported
from
Glasgow, Scotland
@Tam_Selleck @virginmedia been up and down past 10 days
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Karen hughes
(@Keh3112) reported
from
Milngavie, Scotland
@virginmedia every night our service drops out saying invalid internet connections . I’ve had a new router, there’s no flashing lights just no connection! Can watch tv but not catch up /on demand. Has went on for months! Fed up phoning 🙄
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BrianThomson
(@bthomson1986) reported
from
Milngavie, Scotland
@virginmedia have been trying to speak to someone to change my package with no luck - text service won’t reply, online can’t be done and phone Center’s no option - help please
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ALAN
(@GOTHICGUY270477) reported
from
Cambuslang, Scotland
@virginmedia you have messed up mum new contact with my service
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lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia Sorry they never bothered to get back to me yesterday last message at 15.59 to say looking at account then nothing!
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Jayne Rowe
(@minniemilto) reported
from
Renfrew, Scotland
@virginmedia is there problems with your service tonight. Parents tv stopped working. He phoned and you were to phone back but no return call.
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🏳️🌈🏴🏴MamaSilverside
(@MamaSilverside) reported
from
Glasgow, Scotland
Oh yay. @virginmedia is down again. Just to make being on lockdown even more fun. 🙄
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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heart of the matter
(@Sau59g79) reported
@virginmedia The only option that offered was for me to setup another contract with Virgin that would allow them to issue a PAC number for my original mobile number. I have to wait for the SIM to arrive before this can be done, so God only knows when I will have my number working again
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Brian Holt
(@brianholt24) reported
@OffMyNoodles @MichaelBrailsfo @virginmedia I gave up and wrote to them to cancel my broadband service because they were charging me £60.50 per month whilst advertising 26.99 for new customers. Today I got notification that the charge will increase by 3.25 in March. I cancelled my DD
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Nico Daniel Smit
(@nicodsmit) reported
@virginmedia @virginmedia terrible customer service! Stay away. @virginmedia is good #takingyourmoney or #upselling your contract and then 4get about you. I have been without service since 9 DEC 2021. One lie after the next. Keep billing me. NO HELP!!!!!
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Pauline Shannan
(@PaulineShannan1) reported
@virginmedia I've been trying to contact you for 3 days so that has nothing to do with technical issues that you are having right now. I will call again tomorrow
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David Coombs
(@DavidCo32778841) reported
@virginmedia Listening to tedious, repetitive script that has to be read; inability of staff to respond to knowledge of customer; repetitive nature of process - carry out basic checks when you encounter problem, follow same process online then do same thing twice more when talking on phone,
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debbie crowther
(@debbiecrowther1) reported
@virginmedia @SonyRichards4 Is that the connect app that just says my bad we can’t connect to your hub try again the oops my bad! But don’t bother trying to call to actually speak to someone as they’ll be system issues or you’ll be cut off or you’ll just give up because you’ve spent days trying
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Fhaheen Alam Khan
(@FhaheenK) reported
@virginmedia You won't let us cancel our expired contract that's what. Called way too many times just to be hung up on because we want to leave. @Ofcom we allowing this?
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AesDOOM
(@aesdoom) reported
@virginmedia Just spent 1hr waiting just to be hung up on trying to cancel my contract due to price increase.
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Dave
(@DaveOfMan) reported
@OffMyNoodles @virginmedia Cancel your direct debit, they'll call you back before you get through to them.
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Ann Bircumshaw
(@ElimuAnn) reported
@mel_gav @virginmedia No just the substandard level of customer (dis)service at Scottish Power🥴