1. Home
  2. Companies
  3. Virgin Media
  4. Renfrew
Virgin Media

Virgin Media outages and service status in Renfrew, Scotland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 5 outage signals in the last 24 hours around Renfrew, including 5 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Jul 10, 2:26 PM GMT+1.
  • 63% Internet (63%)
  • 14% Wi-fi (14%)
  • 8% Total Blackout (8%)
  • 8% TV (8%)
  • 5% E-mail (5%)
  • 1% Phone (1%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 10: Problems at Virgin Media

Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Renfrew, Scotland

The most recent Virgin Media outage reports came from the following cities: Paisley, Glasgow, Clydebank, East Kilbride, Johnstone, Alexandria, Dumbarton, Erskine, Renfrew, Blantyre, Barrhead, and Uddingston.

CityProblem TypeReport Time
Paisley Internet 2 hours ago
Glasgow Wi-fi 4 hours ago
Glasgow Internet 6 hours ago
Glasgow Internet 8 hours ago
Glasgow Internet 23 hours ago
Glasgow Wi-fi 2 days ago

Nearby cities with recent reports

Glasgow

27 recent signals

4 hours ago
Paisley

1 recent signals

2 hours ago
Clydebank

1 recent signals

2 days ago
East Kilbride

1 recent signals

3 days ago
Johnstone

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

  • teenteen1971
    kirsteen.buchanan💙 (@teenteen1971) reported from Paisley, Scotland

    @virginmedia would it be possible to get help with my mums virgin media account please..... trying again to get this sorted.

  • scottstafford87
    Scott stafford (@scottstafford87) reported from Glasgow, Scotland

    @virginmedia It’s connected to the network

  • NorthernSaint72
    Paul Wilcox (@NorthernSaint72) reported from Barrhead, Scotland

    @virginmedia your broadband service is woeful. Every single day for months it goes off. Stuck in a contract that does not provide the service we pay for. All we are told there is an issue in our area. You won’t have any customers here soon.

  • neilmacallister
    mac / macca (@neilmacallister) reported from Alexandria, Scotland

    @virginmedia ... any update on the G83 9PP issues ? Into the 3rd day of no TV reception and broadband connection constantly lagging...

  • Pirastu88
    Simone Pirastu (@Pirastu88) reported from Glasgow, Scotland

    @virginmedia Nothing, same problem. I tried from laptop and from the phone.

  • LoraineRiddick2
    Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤

  • rablynch4
    Rab Lynch (@rablynch4) reported from Glasgow, Scotland

    @LynneLang3 @virginmedia Aye the cheek will help, apologise you ungrateful jerk

  • CrawfordMilne
    Crawford Milne (@CrawfordMilne) reported from Glasgow, Scotland

    So @virginmedia won't send out a technician because the signal coming into my house is fine - even though I keep telling them it's a problem with the WiFi from the router. I was offered a technician at a cost of £25 !! Absolutely disgraceful customer 'service'.

  • MXK1000
    Dave (@MXK1000) reported from East Kilbride, Scotland

    Guys supposedly from @bt_uk going round the doors in EK saying my neighbours have complained of slow internet speeds. That's ok I'm on VirginMedia. They asked me to do a speed test on my phone. I told them to piss off. 1 I'm not a BT customer 2 I'm not your data source

  • alesbales
    Eilidh Grant (@alesbales) reported from Glasgow, Scotland

    @reganj3 @virginmedia That's not good.. so rude.. hope you get somewhere with it all soon

  • gturner1969
    Graeme Turner 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇹 (@gturner1969) reported from Glasgow, Scotland

    @virginmedia absolutely zero signal in Glasgow G20 area. No channels are showing???

  • justcall_mesir
    Michael Macdonald (@justcall_mesir) reported from Alexandria, Scotland

    @virginmedia - 3hrs on the phone today to several of your "Managers, Collections, and Tier 1 and 2 staff" No further forward, due to unprofessional calls, rudeness, and staff with a sloppy shoulder approach with no solution, no acceptance of error. Shocking customer service.

  • BETTYLAROO
    Steven Beattie (@BETTYLAROO) reported from Linwood, Scotland

    @virginmedia YouTube app on V6 box has had playback issues for months. Used to be black screen flashing up for a second at beginning of every video, today it's black screen throughout video and only audio. Not good 🙄

  • DRoss215
    David (@DRoss215) reported from Paisley, Scotland

    @virginmedia GT it would be easier if you could access a telephone and engage with a customer that needs assistance. I have now wasted another 20 mins of my time 😡😡 how do I get a resolution?

  • kl7582
    Kirsty Learmonth (@kl7582) reported from Glasgow, Scotland

    @virginmedia Trying to get help with tv box, no online help through the live chat? Can you assist please

  • neilmacallister
    mac / macca (@neilmacallister) reported from Alexandria, Scotland

    @virginmedia - As it is more than 24 hours since this issue was raised, and is still not resolved, all checks completed and no service I want to book a home visit by a technician asap. Thank you.

  • neilmacallister
    mac / macca (@neilmacallister) reported from Alexandria, Scotland

    @virginmedia Is there a problem with TV reception in the G83 Area (Alexandria) ? Completed all diagnostic checks on my TV and Tivo box and still no reception yet. Please reply... thanks

  • jpathariya
    Jitendra Pathariya🇮🇳🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jpathariya) reported from Glasgow, Scotland

    Can you please check and help to sort this out? It's really disappointing that wrong information was provided to me to take my consent for upgrade. If I knew the correct benefits, I would have explored other options. @virginmedia

  • Coops_71
    Elenita (@Coops_71) reported from Thornliebank, Scotland

    @virginmedia I’ve waited 12 hours and still have the same issue

  • ThistleTigger
    Joan Murdoch (@ThistleTigger) reported from Dennistoun, Scotland

    @virginmedia No, it's not fixed. Same thing happening now as it did yesterday. Alexa cannot connect to Internet, yet my phone can. Echo Dot has been checked and is fine so problem is with @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Robertjameses
    Rob (@Robertjameses) reported

    @kwestfanclub @Stsantek @virginmedia No, the responsibility is with the customer to know what contract they are bound to, however unwanted it is

  • _James_Jones_
    Jimmy Jones (@_James_Jones_) reported

    @AdamT1875 @virginmedia Correct! I managed to use Starbucks WiFi to send the message. I reckon their own staff are also suffering with poor connections due to not responding after requesting info... they are currently arguing the toss on chat saying, you sure its not in the box? GAPING HOLE SAYS NO!

  • JDSuker
    Jaime Dodd (@JDSuker) reported

    I was with @virginmedia in Manchester. Moved to a place which they didn’t cover and basically wouldn’t let me out it the contract even though they couldn’t provide a service. Terrible company!

  • livingdaylite
    Diego Kruger (@livingdaylite) reported

    @Ofcom In other words @Ofcom are informing us about their systematic failings in curbing the systematic failings of criminal cartel that is "Virgin Media" who make BILLIONS by charging extortionate prices and providing s#!t service what a "regulator" you are @Ofcom 🤡

  • VirginMediaNews
    Virgin Media News (@VirginMediaNews) reported

    At least 11 people are dead and 19 remain missing after Spain’s worst wildfire in more than two decades. Tourists, some from the UK, are feared to be among those who have died. Around 150 firefighters are battling the blaze, with at least 1,000 residents evacuated. Several victims were reportedly found inside burnt-out vehicles. More on Virgin Media PLAY. #VMNews

  • EpicLastSong
    E i l i s h (@EpicLastSong) reported

    @virginmedia It's quite pointless even getting in touch with you, you closed my complaint when I questioned whether you're going to fix the pricing that you agreed was wrong. If you want to help the complaint reference is on the image attached.

  • RobStokes1965
    Rob Stokes (@RobStokes1965) reported

    @Ofcom I was diagnosed with leukemia in August 2023 I had to stop work so I had no money @virginmedia would not allow me to cancel my subscription but no compensation for me where is all the money going

  • 87BabaTigrus87
    Tigrus (@87BabaTigrus87) reported

    @virginmedia Booooooo you’re ****

  • kwestfanclub
    ten street KINGO👽 (@kwestfanclub) reported

    @Stsantek @virginmedia Hello, i work in the industry, as bad as Virgin are, and they are bad, the responsibility is the EE salesmen who placed the order without knowing your termination charge, whenever signing up i check for things like this so things like this dont happen.

  • Anitaaaa_W
    🌍 Anitaaaa (@Anitaaaa_W) reported

    @Stsantek @virginmedia That is absolutely disgusting. My mum is with virgin and I’ll be moving her in a few months when her contract is up. They’re customer service is absolutely ****