Virgin Media

Virgin Media Outage Report in Renfrew, Scotland

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The latest reports from users having issues in Renfrew come from postal codes PA4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Renfrew, Scotland 08/17/2025 20:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (22%)

    TV (22%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Renfrew, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Dumbarton, Alexandria, Clydebank, Johnstone, East Kilbride, Uddingston, Paisley, Barrhead, Erskine, Blantyre, High Blantyre, Renfrew and Bishopton.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

  • CarolePaton Carole Paton (@CarolePaton) reported from Renfrew, Scotland

    @virginmedia Still waiting for a response. Customer service is an absolute joke.

  • thenewpenny OG Nasty (@thenewpenny) reported from Renfrew, Scotland

    @virginmedia pls advise how I cancel my TV & broadband contract. The website and helpline are not providing any support.

  • CarolePaton Carole Paton (@CarolePaton) reported from Renfrew, Scotland

    @virginmedia how do I speak to a human? We have a wifi blackspot. None of your recorded message options help. I need to speak to an actual person.

  • mhairic88 Mhairi Crolla (@mhairic88) reported from Cambuslang, Scotland

    @virginmedia hi is there a problem with sound. Half my channels dont have sound.

  • RonnieM87485 RonnieM (@RonnieM87485) reported from Glasgow, Scotland

    @debbievee25 @Lord_Carson12 @virginmedia I'm in Balornock, no issues here.

  • KoolMamma Carla🏴󠁧󠁢󠁳󠁣󠁴󠁿👩‍👦🐱🧘‍♀️🏃🏽‍♀️⚽️🔴⚪️ (@KoolMamma) reported from Glasgow, Scotland

    @virginmedia Still having constant issues with it I’m afraid.....

  • ScottCowan5 Scott Cowan (@ScottCowan5) reported from Glasgow, Scotland

    @virginmedia I phoned up on the 15th of September and said I wanted my contract stopped after it ends, which is tomorrow. How is that not cancelling?! I was told I would need to call on the 9th or 10th to cancel my contract, so I phoned today. I'm guessing the calls are all recorded?!

  • CarolePaton Carole Paton (@CarolePaton) reported from Renfrew, Scotland

    @virginmedia still looking to speak to a human about the wifi blackspot in my home. Your App doesn’t work and pre recorded options are not relevant. Please advise or I cancel direct debit.

  • allymcnab1 Ally (@allymcnab1) reported from Clydebank, Scotland

    @virginmedia tv go app not working,, trying to sign in keep getting,,, oops service not available at the moment try again later ,, any fixes

  • ScottCowan5 Scott Cowan (@ScottCowan5) reported from Glasgow, Scotland

    @virginmedia The agent over the phone checked with the support team, who advised that because the notes apparently say I didn't ask for a disconnection (I did) then the 30 days has to start from today. I am not paying up to the 9th of November as after Monday I will not be using the service.

  • Websergeant Stephen (@Websergeant) reported from Kilbarchan, Scotland

    @virginmedia is there a known problem in the PA10 area?

  • robbo_1962 Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland

    @virginmedia There are no issues in my area and the tests found no faults. How do I do a hard wired test, do I need to connect a laptop somehow? Thanks

  • cdoolan78 Charles (@cdoolan78) reported from Kirkintilloch, Scotland

    @virginmedia can u get my WiFi sorted not paying £54 for this **** going to another company this is the third day running and not even getting a response of u !! Supposed to get 108mb and getting 5🤬🤬

  • YvonneDevlin2 Yvonne McAnenay Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia why my service area 28 Scotland not@🤬 working AGAIN get it SORTED

  • iain40 Iain Wilson (@iain40) reported from Glasgow, Scotland

    @virginmedia is there problem with ntlworld email accounts just now. Can receive emails but not send. Continually states smpt password wrong

  • andybryan11 Andy Bryan (@andybryan11) reported from Glasgow, Scotland

    @virginmedia is there an issue with the TV GO app? Had an error message last 2 days?

  • CaseyBlackett1 CaseyBlackett (@CaseyBlackett1) reported from Cambuslang, Scotland

    Virgin media internet is a piece of ****

  • robbo_1962 Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland

    @virginmedia Ah I think I see my issue. It’s the M50 broadband package so I think 54 mbps is about average

  • steebee35 Steebee (@steebee35) reported from Glasgow, Scotland

    @virginmedia I haven't been able to watch my virgin go app for months, continually being asked to register the same device to the point I can't watch anything, useless service

  • MartinR16416014 Martin R (@MartinR16416014) reported from Cambuslang, Scotland

    @virginmedia Seriously ?? - The same number I’ve called many times and never had it resolved ? - brilliant as always. I don’t have a spare 2 hours to get passed about you’re departments and still not have it resolved !

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Stokes34084874 Lee Stokes (@Stokes34084874) reported

    @virginmedia Yes it does there’s an intermittent problem apparently I’ve done a test on the tv device. Happening a couple of months

  • PoizonVengeance Lucy Bingham (@PoizonVengeance) reported

    @virginmedia I need to cancel my subscription rather urgently is there anyone who can get in touch with me

  • UsmanKayaniPhD 𝕯𝖗. Usman Kayani عثمان كياني (@UsmanKayaniPhD) reported

    @virginmedia If we do not get a new router by Friday, we will cancel our contract. It isn't too much to ask to have working internet in our home. We've spoken to countless engineers on the phone - all we want is a new router that doesn't drop the WiFi connection.

  • annemariepoet Anne-Marie Silbiger (@annemariepoet) reported

    @virginmedia STOP sending me bills! I'm no longer a customer! I paid the balance in January and have the screenshot. I can't get through to your customer service on WhatsApp!

  • PaulJCobbe Paul Cobbe (@PaulJCobbe) reported

    @BackOnceAgain22 I can get the BBC red button in HD on the Virgin Media platform so sod the streaming crap.

  • suellen2623 sue ellen draper (@suellen2623) reported

    @virginmedia how are people suppose to work from home with the service you supply. Five times today connection lost and 2 of those were during meetings. Very poor service

  • npick69 Neil Pickersgill (@npick69) reported

    @virginmedia can you give me contact details for Customer Services. Need to enquire about cancelling my Ooopmph package and can’t seem to get anyone on the phone

  • KeithCP2 Keith Pates (@KeithCP2) reported

    @virginmedia funny how it was working last month and has been for years but not this month so can't use my phone it has no connection I wonder how many other customers have been with you for 23 years financial problems due to biggest #scam in history and can't get help no money till 11th UC

  • MKEscreet MKE (@MKEscreet) reported

    @virginmedia I then spoke to Sol. When I explained the nature of the call he said he would get things sorted so they were “sweet” there were children playing in the background and we got cut off from the call. Wholly unprofessional and rude.

  • UsmanKayaniPhD 𝕯𝖗. Usman Kayani عثمان كياني (@UsmanKayaniPhD) reported

    @virginmedia My father & I just had the worst experience of customer service during a call with the retention department, was on the phone for more than an hour to 5 different people, still the main issue was unresolved. I have the names of the people I talked to.