Virgin Media Outage Report in Renfrew, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Paisley, Uddingston, Dumbarton, Erskine and Renfrew.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
TV | |
| Glasgow |
Internet | |
| Johnstone |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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Pauline Cameron
(@smiles333) reported
from
Erskine, Scotland
@virginmedia what a disgrace! Trying to get hold of someone for 5 weeks!!! They keep ignoring all my messages! Going to cancel direct debit
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Erin Stenson
(@erinnstenson) reported
from
Clydebank, Scotland
@virginmedia can u provide a number for me to contact that won’t give an auto response and hang up please
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Chris McBain
(@chris_mcbain) reported
from
Glasgow, Scotland
@virginmedia your customer support phone line is an absolute disgrace. Issues with our broadband... an automated message isn’t going to resolve. All you offer is an automated message then hang up.
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Chris McBain
(@chris_mcbain) reported
from
Glasgow, Scotland
@virginmedia your customer support phone service is an absolute disgrace. Trying to resolve issues with our broadband, sorry but an automated message isn’t going to fix anything.
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Tommy Ross
(@Silverwidow84) reported
from
Cambuslang, Scotland
@virginmedia Can I please have it explained why, when my cost goes up, my service level goes down? 3 days running I’ve had highly unreliable internet, which isn’t great when working from home.
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michael hutcheson
(@mickhutcheson) reported
from
Bishopton, Scotland
@mcneill_craig @virginmedia They don't make live chat easy to find for existing customers. If you are a new customer browsing packages it's there. But minute you log in to VM online the function vanishes into thin air
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
Been trying to sort my @virginmedia bill since November. Raised a complaint and spent hours on the phone. 4 agents have told me everything’s fixed. Just received another bill and it’s more than double it should be. Why can’t they get this right?!
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Alistair Macqueen
(@bigverne2000) reported
from
Milngavie, Scotland
@virginmedia Hi, eventually after over an hour of holding(for the third time) got though to someone who asked me to go through everything again for a third time. After 20 minutes of language difficulties got them to agree to send an engineer to my house in Wednesday to try and sort issues
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BARRY R J GRANT
(@inchfad65) reported
from
Clydebank, Scotland
@ballinacup69 @virginmedia Been with them since the old ntl days .. got boxes in 3 rooms , just trying to cut it to what we use !!! Absolutely disgraceful that a grown woman comes off the phone in that state .. @virginmedia have serious customer issues .. it’s all about ££££ nothing else
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Craig Taylor
(@Craigsheesh) reported
from
Alexandria, Scotland
@virginmedia I have an outstanding complaint since 12/01 with a promise a supervisor would call within 72 hrs having heard nothing since 12/01 I phoned yesterday and was told a supervisor would call within 24hrs still no call appalling customer service. Where do escalate this to
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Gary Miller
(@GaryMiller87) reported
from
Thornliebank, Scotland
@virginmedia I have the complaint reference yeah, they initially responded then ignored all other comms thereafter. Should I DM the ref?
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NicolaFayxo
(@N_febfWESTLIFEx) reported
from
East Kilbride, Scotland
@virginmedia you’ve got the worst customer service team I’ve ever known. Sick to the back teeth of being hung up on ‘WHILE ON HOLD’
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Marc
(@marcmcb11) reported
from
Glasgow, Scotland
@the_pieface @virginmedia Been with them a year now and only recently had problems don’t know if they are maybe upgrading a lot at the Moment or not?
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Pauline Cameron
(@smiles333) reported
from
Erskine, Scotland
@virginmedia My bill has shot up and I want to cancel my contract!! I’ve been trying to do that for 5 weeks!!!!
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Pauline Cameron
(@smiles333) reported
from
Erskine, Scotland
@MartinSLewis 🙏🙏 for all you do!! Any ideas on how to get hold of @virginmedia ? I’ve been trying for 5 weeks, to cancel. I’ve emailed, phoned, tweeted. Nada!! Should I just stop dd?
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Pauline Cameron
(@smiles333) reported
from
Erskine, Scotland
@virginmedia what an absolute disgrace! I have been trying to get through fir weeks on phone. I’ve emailed, I’ve filled out complaint form and nothing! I want to cancel my account!!!I will tweet every day till someone contacts me!
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Pete Whelan
(@petewhelan) reported
from
Glasgow, Scotland
@virginmedia can you help. I’m working away with a colleague and you’ve cut off his SIM card ahead of his new handset being delivered. He’s therefore got no phone for the next 48 hours. Anything you can do to reconnect him?
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Lyn Paterson
(@nosrepat) reported
from
Glasgow, Scotland
@virginmedia email not working yet again. Awful company, awful service.
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Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@virginmedia is terrible, on demand and catch up down in my area since yesterday and told online it will be fixed by the 8th, if it’s not that it’s the broadband, definitely leaving when my contract finishes, don’t even get my broadband speed and I’m on 200mb😡
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NicolaFayxo
(@N_febfWESTLIFEx) reported
from
East Kilbride, Scotland
@virginmedia easily the worst customer service team I’ve ever dealt with.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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𝕁𝕖𝕤𝕤
(@JUnblessed) reported
You know, for a company named “virgin” you sure know how to *******. Absolute joke of a company @virginmedia
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PaolaCabrini
(@PaolaCabrini) reported
@virginmedia Yes I had to cancel my contract as there’s no cabling in my flat and I was told there was. I keep ordering packaging and I never get it. Keep receiving reminders to send back my unused router. Can you help?
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Chetty
(@supasaffa) reported
@iainsymac @virginmedia Origin media customer service and support being useless as always
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Sheila Bell
(@piperj50) reported
@virginmedia @sith_hypno She doesn't work as she is full-time carer for her son.
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Dave Harrison-Ward Photography
(@davehwphoto) reported
@virginmedia Hi there, I'm not sure your complaints form is working, out of 3 attempts to raise a complaint only one has registered. I asked for someone to call me to discuss and I got a text asking me to call you?! How can I escalate this?
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Kelly Taylor
(@xkelzzzz) reported
@virginmedia hello :) I just wondered if you could help. Our broadband has been off since yesterday morning. This issue is logged& the update on your website says they are hoping to resolve by 10am today but its now 11.30 .. is is possible to have a rough estimate/ update x
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Lyssa Johnson
(@SmilesThatBurst) reported
@virginmedia absolutely typical that when your tech experts are monitoring my connection, it's fine. But as soon as the 24 hour watch is over, the connection it is ridiculously unstable. It drops out consistently through the day, making WFH meetings impossible
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Carl Lavery
(@AVGN82) reported
@GendoWasRight Weirdly my Samsung has much better picture quality with its Amazon Prime app then my Virgin Media box does, though it is slow to load the apps
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🇪🇺 😷 Brad 🇺🇦
(@retryorcancel) reported
Hmm. Virgin Media being a bit unstable today...
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lilith 🎄
(@omensfilm) reported
@DanWFA i think if you’re a virgin media or o2 customer, you can sign up to get the tickets at 10am tomorrow