Virgin Media

Virgin Media Outage Report in Renfrew, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Renfrew, Scotland 02/23/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Renfrew, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Erskine, Blantyre, Dumbarton, Uddingston, East Kilbride and Paisley.

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City Problem Type Report Time
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

  • mikop90 Michael (@mikop90) reported from Glasgow, Scotland

    @virginmedia an hour on hold to cancel Virgin Media and you hang up on me. Can someone please contact me…

  • lesleyjb4 Lesley Byrne (@lesleyjb4) reported from Kirkintilloch, Scotland

    @virginmedia I have been trying to contact your customer services for 2 days now to cancel my contract. Could you advise the best way to do this as I don’t have hours on end to spare on hold to then be cut off. Thanks.

  • bellter73 Joan Bell (@bellter73) reported from East Kilbride, Scotland

    @virginmedia Thank you so much for answering, however, the community forum is not what is required, your engineer couldn’t find the DP which often gets flooded therefore water ingress impacts our service, I really need this resolved by a person. I am a loyal customer (20 years +) Thank u 🙏

  • gilkes1975 Gillian Cruden Kelly (@gilkes1975) reported from Bishopbriggs, Scotland

    @virginmedia I have now advised a few times we have tried all these things and can’t get through this is shocking service

  • bellter73 Joan Bell (@bellter73) reported from East Kilbride, Scotland

    @CarmensStory @virginmedia I’m not sure Virgin are coping at the moment as the call centre asks you to call back later, that tells me the call volumes are massive, so I might not be the only one having this issue. The kids also need it for Uni & School 😢

  • suicideresearch Rory O'Connor (@suicideresearch) reported from Milngavie, Scotland

    @virginmedia I have been trying for a week to speak to a person on your helpline. Every time you keep referring me to the website and then cut me off. Restart, check cables doesn’t fix fault. My TiVo is not working, how can I speak to a person?

  • paulyboy1888 Paul Craig (@paulyboy1888) reported from Glasgow, Scotland

    @virginmedia is terrible, on demand and catch up down in my area since yesterday and told online it will be fixed by the 8th, if it’s not that it’s the broadband, definitely leaving when my contract finishes, don’t even get my broadband speed and I’m on 200mb😡

  • smiles333 Pauline Cameron (@smiles333) reported from Erskine, Scotland

    @virginmedia what an absolute disgrace! I have been trying to get through fir weeks on phone. I’ve emailed, I’ve filled out complaint form and nothing! I want to cancel my account!!!I will tweet every day till someone contacts me!

  • Lisa_Louise89 Lisa Louise Geary (@Lisa_Louise89) reported from Clydebank, Scotland

    @virginmedia I have been trying for days to call 150 from my virgin home phone but can never get through I just get told all lines are busy and it hangs up. Is there a reason for this? Very strange that I don’t get the normal options.

  • bellter73 Joan Bell (@bellter73) reported from East Kilbride, Scotland

    @KE22LLY @virginmedia Not good Kelly, there are a lot of issues & they are inundated! Just need it sorted, the service was great during the last lockdown & pretty poor now 😢

  • inchfad65 BARRY R J GRANT (@inchfad65) reported from Clydebank, Scotland

    @ballinacup69 @virginmedia Been with them since the old ntl days .. got boxes in 3 rooms , just trying to cut it to what we use !!! Absolutely disgraceful that a grown woman comes off the phone in that state .. @virginmedia have serious customer issues .. it’s all about ££££ nothing else

  • CakesByKinane Cakes By Kinane (@CakesByKinane) reported from Glasgow, Scotland

    @virginmedia No, no known issues!

  • RoisainMcAteer RoìsaìnMcAteer (@RoisainMcAteer) reported from Glasgow, Scotland

    @virginmedia Been a customer since NTL days.. it’s ridiculous

  • XRachelRoss Rachel ♥ (@XRachelRoss) reported from Kirkintilloch, Scotland

    @virginmedia Not sure. Spoke to an advisor but have very little faith that the issue is resolved. No confirmation in regards to the compliant and no apology offered. Asked to speak to a manager and was told this wasn’t possible.

  • bellter73 Joan Bell (@bellter73) reported from East Kilbride, Scotland

    @virginmedia We have submitted a complaint as you advised, not heard a thing! Our WiFi is awful & our TV is now impacted, can’t watch catch up! Will be phoning tomorrow to cancel services, poor show @virginmedia 😔

  • sengacummings2 senga cummings (@sengacummings2) reported from Paisley, Scotland

    @virginmedia is this a joke ? Your telephone line to customer service automatically cuts you off , to reset my personal data with shuts me out every time 😡 is there actually anyone working for Virgin Media during pandemic?????

  • CakesByKinane Cakes By Kinane (@CakesByKinane) reported from Glasgow, Scotland

    @virginmedia Signal keeps dropping and poor range.

  • petewilkes046 Peter Wilkes (@petewilkes046) reported from Paisley, Scotland

    @virginmedia very disappointing customer service, expected a call hours ago to reset a mobile PUK and get my 11yo son his mobile freedom, paying for a SIM I can’t use. Thanks Virgin - maybe I should’ve stayed with my previous network 😡

  • bellter73 Joan Bell (@bellter73) reported from East Kilbride, Scotland

    Online teaching was great during the 1st lockdown as I had robust WiFi, now I am having WiFi issues with @virginmedia, an engineer was out 2 weeks ago & just reset the router, this improved momentarily, back to square 1, please send help #virginmedia your CC not taking calls 📞

  • smiles333 Pauline Cameron (@smiles333) reported from Erskine, Scotland

    @virginmedia what a disgrace! Trying to get hold of someone for 5 weeks!!! They keep ignoring all my messages! Going to cancel direct debit

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • itsmycheesecake Enoch Arriagada (@itsmycheesecake) reported

    @virginmedia I’ve ordered a replacement cable twice now and a replacement controller (on the second order with the power cable) and despite a lot of assurances, I’ve had no confirmation and nothing has turned up. Once was beginning of January and the other was this month. Help?

  • PhilC1935 Phillip Carey (@PhilC1935) reported

    @virginmedia @virginmedia just one question, how do I get the service (sky cinema) you offered March 1, I accepted and you confirmed March 1. Who can help me then?

  • MokeSpoke Moke 🇺🇦 (@MokeSpoke) reported

    @virginmedia I’m having trouble finding any live chat option in my virgin media app, and on the website?

  • DavidWeightman7 David Weightman (@DavidWeightman7) reported

    @virginmedia Then I would suggest that all systems and agents have the level of training as I have just come off the phone with one who could not help me. And I am still paying double what I should be. Your service is nothing short of modern robbery

  • jxnnnb jan b x (@jxnnnb) reported

    @virginmedia your customer service is in the pits of hell

  • shauncoyle88 shaun coyle (@shauncoyle88) reported

    @ollybishop I would definitely recommend giving them a call, my 350m broadband was going up to nearly £60, BT was offering 500mb for £30.99. without even getting through to the retentions team they knocked it down to £31. Was surprised to be honest @virginmedia

  • AliciaRandles Alicia Taylor (@AliciaRandles) reported

    @virginmedia Yes check back in 23 hours but this has been on going since 9pm last night! And funnily enough the service checker wasn’t working then. Problem is we have several key devices which require internet. Including heating and tv

  • PhilC1935 Phillip Carey (@PhilC1935) reported

    @virginmedia @virginmedia are you saying not even you can help VMs offer of sky cinema as per your email March 1?

  • Champion3Claire Claire Champion (@Champion3Claire) reported from Bromley, England

    @virginmedia I think you will have to agree this is an unacceptably long time for the repair as it’s already been going on for days?? “There's a TV issue in xxx. Thanks for your patience while we work to fix things as quick as we can. We hope to fix this by 14 March at 16:00”

  • taramiache Claire Doyle Tinsley (@taramiache) reported

    @virginmedia absolute disgraceful customer service and still trying to solve package issue 😡