Virgin Media Outage Report in Renfrew, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Erskine, Blantyre, Dumbarton, Uddingston, East Kilbride and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia As I said earlier, I’ve had no internet for the past month and continue to be charged. I can’t use most of your support services as I’ve never been sent any of my customer information @virginmedia
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
Hey @virginmedia it’d be pretty cool if you guys fixed my internet at some point. Like i know I’ve only spent £30 trying to call you guys and I did get to speak to this nice angry man on your support line who hung up on me immediately (which is a bargain)
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.
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Hugh Moan 💙
(@weeshug72) reported
from
Glasgow, Scotland
@virginmedia The solution is leaving so I don't have to use more electricity.
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia Email sent hopefully I will get a speedy resolution. Another 40 minutes of my time wasted!!
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don mackeen
(@donmackeen) reported
from
Glasgow, Scotland
@virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia GT it would be easier if you could access a telephone and engage with a customer that needs assistance. I have now wasted another 20 mins of my time 😡😡 how do I get a resolution?
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia The checks tell me there are issues. regardless I don’t really care about wider issues in my area. I’ve been sent in a loop for the past month and it’s still broken, I’ve been paying for this time and not receiving a service - this is not the first time either @Ofcom
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia I have been waiting since Thursday for a representative to get in touch why? @Ofcom service been disconnected for nearly two weeks. Impossible to speak with anyone from Virgin Media 😡😡😡
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Alexander Adair 🌙
(@AlexxAdair) reported
from
Glasgow, Scotland
@virginmedia Literally calling to cancel my package and I can’t get through
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don mackeen
(@donmackeen) reported
from
Glasgow, Scotland
@virginmedia That's useless. The service comes and goes, so you won't compensate me. And if have to deal with a "service" that continually cuts out
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia Unfortunately Gareth has been unresponsive I contacted him last Thursday nothing since then still no service 😡😡
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia He treated me like I was stupid. Turned it off and on again and replugged the wires, he replaced the box and left. I mean I am stupid but there really was no need @virginmedia
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia Still waiting on Gareth to get in touch. @Ofcom can you please help? No service since the end of January 😡😡
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia I was promised a reconnected service by yesterday. Didn't happen no form requested 😡😡
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Lesley MacGregor
(@scoobs1969) reported
from
Kilbirnie, Scotland
@virginmedia We have no internet either, and now having to use data on my phone, what is the issue for this area KA25 7HG ?
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don mackeen
(@donmackeen) reported
from
Glasgow, Scotland
@virginmedia had the technician come out today after days of patchy service. Got the hub changed, and ... Service still terrible. And now I'm to wait "24 hours"...
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don mackeen
(@donmackeen) reported
from
Glasgow, Scotland
@virginmedia The service checker tells me either nothing, or - as in the screenshot - something completely contradictory. There is no way to communicate with anyone and yet, strangely enough, you still charge me for a service which only works intermittently.
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom
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princealbertofmonaco
(@WeeLemLug) reported
from
Glasgow, Scotland
@virginmedia An absolute joke of call , Your advisor just told me to cancel my full contract !! He was laughing and joking with people whilst on the call to me , Can someone please call me ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Hammond
(@ChrisHa64278376) reported
@virginmedia But you cant help either - surprise, surprise!
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ZiDave FI
(@Zidave1) reported
@leede3874 @virginmedia I managed to get my Dad's bill down from £164 to £120 by removing Homeworks (never used) and International Calls (never used) so still overpaying but like you say older generations don't like change!
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Tilly's Mum
(@lawes7878) reported
@MoneySavingExp My WiFi from @virginmedia is unreliable so I have to have a higher data allowance on my mobile (not Virgin) to compensate for this as previous times I've gone over my phone data limit where WiFi is not working. I would use less than 2gb if WiFi was reliable
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Rosychick04
(@Erlene1905) reported
@virginmedia My uncle made a complaint re letter sent 02.10.22 for cancellation of contract as he cannot speak due to disease but no respond. His partner called the disconnection services but no help then went to the web chat but the respond on the email is case closed and pay.
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Dave Searle
(@1970_dave) reported
@virginmedia Just got email through showing updated contract. Not at all what I agreed totally disgusted by shoddy treatment. Terrible customer service. 57 minutes to be screwed over. Finish work today contacting you to leave Virgin.
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Chris Hammond
(@ChrisHa64278376) reported
@virginmedia We call, wait close to an hour for connection and then get through to an overseas customer service team that are beyond useless, that invariably disconnect at every opportunity. You must know how bad your own customer service is or are you dilusional???
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Chris Hammond
(@ChrisHa64278376) reported
@virginmedia 4 months without internet and I work from home. In all honesty, it feels like your customer service people have contempt for customers - the pre install people are even worse and your install field managers never respond to request for call back to discuss. Service is so bad!!!
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Hugh Angseesing
(@HAngseesing) reported
@virginmedia I get no complaint showing ie your online submission system does not appear to work. It is regarding my price as my payment does not match my contract.
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Deano
(@Deano1969) reported
@virginmedia I appreciate that. Your customer service is DIABOLICAL. You put the emphasis on the customer to call and have them wait HOURS. You promise to call back and DON’T. You alter contracts and make MISTAKES. And when I want to CANCEL you drag it out and ENFORCE further notice periods.
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Thats How Good I Am
(@HobRob4) reported
@virginmedia And spend hours on the phone explaining the situation again? You seem incapable of dealing with customers who have a repeat problem, look up my history and then call me. Customer service my ***