Virgin Media Outage Report in Renfrew, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 18: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (43%)
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TV (27%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Clydebank, Glasgow, Dumbarton, East Kilbride, Erskine, Alexandria, Johnstone, Uddingston, Paisley, Barrhead, Blantyre, High Blantyre and Renfrew.
| City | Problem Type | Report Time |
|---|---|---|
 Clydebank |
Internet | |
| Glasgow |
Internet | |
| Clydebank |
Internet | |
| Clydebank |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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Fiona Sandford
(@sandford_fiona) reported
from
Glasgow, Scotland
@virginmedia no broadband for hours now in G20 - can you help?
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Naveed Asghar
(@naveedasghar) reported
from
Glasgow, Scotland
@virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.
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mac / macca
(@neilmacallister) reported
from
Alexandria, Scotland
@virginmedia ... any update on the G83 9PP issues ? Into the 3rd day of no TV reception and broadband connection constantly lagging...
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Karen Sime 💙 #TeamNHS
(@Karencrafts) reported
from
Glasgow, Scotland
@MargMarvelous @virginmedia I know. Virgin is down in Glasgow but I still need a new hub as the reset button on mine is broken. I’ve been going in circles on the app and website for the best part of an hour. A simple email address would have resolved it in 5 minutes!
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mac / macca
(@neilmacallister) reported
from
Alexandria, Scotland
@virginmedia Is there a problem with TV reception in the G83 Area (Alexandria) ? Completed all diagnostic checks on my TV and Tivo box and still no reception yet. Please reply... thanks
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David A
(@tofolo_1) reported
from
Glasgow, Scotland
@virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.
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Claire Webster
(@claireWeb) reported
from
Glasgow, Scotland
@virginmedia is there an issue with G3 area of Glasgow? Service checker not working either?
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mac / macca
(@neilmacallister) reported
from
Alexandria, Scotland
@virginmedia - As it is more than 24 hours since this issue was raised, and is still not resolved, all checks completed and no service I want to book a home visit by a technician asap. Thank you.
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Kirsty Learmonth
(@kl7582) reported
from
Glasgow, Scotland
@virginmedia Trying to get help with tv box, no online help through the live chat? Can you assist please
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Paul Wilcox
(@NorthernSaint72) reported
from
Barrhead, Scotland
@virginmedia your broadband service is woeful. Every single day for months it goes off. Stuck in a contract that does not provide the service we pay for. All we are told there is an issue in our area. You won’t have any customers here soon.
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David A
(@tofolo_1) reported
from
Glasgow, Scotland
@virginmedia Are you kidding? I am not paying 30p a minute to call you. The contact us page says webchat but no link? It also says some text service but no number? Are you also just making it impossible to get in touch. If this becomes any harder to set up billing I will cancel....
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia WiFi down? , app down?
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That Glasgow Florida Family🏴🏳️🌈
(@GlasgowThat) reported
from
Cambuslang, Scotland
@virginmedia Bullshit! I’m gonna do everything I can on social media to let everyone know what a **** customer service and service you supply. This is not a one time thing it has been constant. I will ensure anyone thinking about joining to go elsewhere. Keep checking my page and you will see
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Elenita
(@Coops_71) reported
from
Thornliebank, Scotland
Working from home is great fun when @virginmedia goes down and you’ve got a deadline.
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David A
(@tofolo_1) reported
from
Glasgow, Scotland
@virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!
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Lesley MacGregor
(@scoobs1969) reported
from
Kilbirnie, Scotland
@virginmedia Knowing about it doesn’t make it any better! The fibre service has been shocking recently
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Pauline Campbell-Jones💫🏁😽🦖
(@Lealea2009) reported
from
Glasgow, Scotland
@virginmedia broadband and TV down for 12 hours, having to tether to my mobile so that I can work from home today. 🙁
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Dave
(@MXK1000) reported
from
East Kilbride, Scotland
Guys supposedly from @bt_uk going round the doors in EK saying my neighbours have complained of slow internet speeds. That's ok I'm on VirginMedia. They asked me to do a speed test on my phone. I told them to piss off. 1 I'm not a BT customer 2 I'm not your data source
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That Glasgow Florida Family🏴🏳️🌈
(@GlasgowThat) reported
from
Cambuslang, Scotland
Virgin Media @virginmedia should be investigated by Ofcom they are taking money from people while not supplying a service. They are providing a substandard service when the do supply it. Major areas of Glasgow no internet until Jan 5th. Do not join this company they are the worst
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dios mio la creatura 🏳️🌈🇺🇦
(@lordofanywhere) reported
from
Glasgow, Scotland
@virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bruce B 💙🇪🇺
(@UncleBeee) reported
@virginmedia Why is your customer services asking for information about my password to validate my identity….?
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🎄Laura
(@xlauraparker) reported
@virginmedia They said to contact customer service to sort a credit out due to the box fault, they didn’t say how much the credit would be but said I would receive credit I will contact them and will place a complaint yet again been messed about with your customer service to much lately
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Andrew 2068
(@AndrewHands8) reported
@virginmedia I have contacted them. They were no help
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John Gibson
(@JohnGib49909576) reported
@virginmedia Look why dont you guys stars with this…. Dont take any more orders cause you cant cope, bin India it dont work….. resolve issues existing …… get 100% satisfaction from current subscribers ….. then move on with expanding … you cant expand with what you’ve got. It’s simple
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PAUL MURPHY
(@_Paul_Murphy) reported
@vmbusiness Broadband service down and you don't answer the telephone..what has gone wrong with Virgin Media!!!
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Chris
(@ashburtongrovec) reported
@virginmedia Hi. The service claimed to be resolved last week but still getting constant disconnects. Most recently today. How can I get this looked at please?
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John Gibson
(@JohnGib49909576) reported
@virginmedia @O2 Gift me broadband ive waited since July bad service really bad
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Tom Canham (Parody) 🇺🇦
(@tcanham459) reported
It really annoys me, today more than most days, that @virginmedia removed CNN from their broadcast. If America is going to the polls I want to watch the damage.
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Ravemusic90s
(@ravemusic90s) reported
@virginmedia Yes both wired and wireless services are down, I checked for local problems and my postcode is down, it came on today for a few hours but now it’s gone again, frustrating is an understatement.
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Adam Cailler
(@acailler) reported
@virginmedia ...that doesn't really help, as it tells me nothing. But thanks!