Virgin Media Outage Report in Renfrew, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Paisley, Alexandria, East Kilbride, Clydebank, Erskine, and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Wi-fi | 44 minutes ago |
|
Glasgow
|
Internet | 18 hours ago |
|
Glasgow
|
Wi-fi | 23 hours ago |
|
Paisley
|
Internet | 1 day ago |
|
Paisley
|
Wi-fi | 2 days ago |
|
Glasgow
|
Internet | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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Robert Inglis (@ralf1972) reported from Glasgow, Scotland@BSC_Tam @virginmedia @SkyUK My internet was always good,got worse recently,too many channels not working either,got free installation and set up with @SkyUK
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Marko (@Markobhoy) reported from East Kilbride, Scotland@terrychristian @SkyHelpTeam It is a pain in the arse, to be fair. We find Virgin seem to strangle bandwidth and slow the network down massively. Two sons, one on a PS4, other on an X Box. Causes major grief. Had Sky before with no issue, yet @virginmedia seems much worse. 😳
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Gordon Keenan 🏴 (@Gordon_Keenan) reported from Glasgow, Scotland@ramfrancisuk I’m told there is a fault….. but no idea what type of fault….. Oh well, back to work today after 2 weeks off, crap weather throughout, now got a cracked wisdom tooth I think, and no update from @virginmedia on my business install… I’ll change my name to MARVIN I think…
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rachael (@rchlcrns) reported from Glasgow, Scotland@Melfyx @virginmedia They are truly thee worst WiFi company in the whole world I loathe them
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Chrisy (@cmuir1611) reported from Kirkintilloch, Scotland@MarcJWallace @virginmedia Aye it's stupid how it ends up being such a simple thing in the end. :@(8) is an understatement
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Gordon Keenan 🏴 (@Gordon_Keenan) reported from Glasgow, Scotland@robmckenzieuk @ramfrancisuk Well…. I’m finding out the hard way that @virginmedia are extremely slow in getting me up and running with a new business installation. On to day three after install, with it not working…
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Decdoc (@Newlandsdoc) reported from Glasgow, Scotland@virginmedia Broadband service becoming a complete joke. Cutting out all the time. Impossible to get any work done. £100 a month 🤬
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Marko (@Markobhoy) reported from East Kilbride, Scotland@virginmedia Yeah, scanning fine. Showing a strong signal throughout the house. Must mean VM are choking the bandwidth.
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laim (@LILPEEPACHU) reported from Paisley, Scotland@virginmedia internet went down at 00:09, go to the hub admin page and it says Internet: Access Denied Nothing had changed, cables are fine - pls help I need internet for security stuff
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Gordon Keenan 🏴 (@Gordon_Keenan) reported from Glasgow, Scotland@ramfrancisuk @robmckenzieuk @virginmedia Well this is a new business install... The lack of why there is a problem is the infuriating part. More so, I've taken two days out of my holiday to be there for their install engineers.
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Gordon Keenan 🏴 (@Gordon_Keenan) reported from Glasgow, Scotland@vmbusinesshelp @virginmedia New cable installed on Monday, still no service. Being told that they checked this with the internal team and advised that the national hit issue is still outstanding… I am seriously considering cancelling before this becomes even worse!!
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graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland@virginmedia help please I tweet in twice now REPLY
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🏴David🏴 (@dtr1984) reported from Glasgow, Scotland@virginmedia what's the deal with the skysports f1 hd channel , it's not working
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Gordon Keenan 🏴 (@Gordon_Keenan) reported from Glasgow, Scotland@ramfrancisuk @virginmedia It's the completed lack of information that starts to irritate me. If they expect me to pay £61 a month and out of that month not get 100% service then I'll not be happy in any shape or form.
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Gordon Keenan 🏴 (@Gordon_Keenan) reported from Glasgow, Scotland@ramfrancisuk @virginmedia That’s what I am thinking… they are placing a business package in a residential area… I’m giving them the option to just cancel everything and let me move on… but we’ll see what unfolds…
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Britteny Gibson (Cox) (@BrittenyCox) reported from Glasgow, Scotland@virginmedia We don’t have a home phone hooked up. So If I phone, I’ll be charged on my mobile. Can I please have the contact details of the complaints department. It’s unacceptable that Virgin thinks its okay to let their customers go without service for several hours.
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Britteny Gibson (Cox) (@BrittenyCox) reported from Glasgow, Scotland@virginmedia Yes and checked service it nothing is listed. Rebooted the router twice.
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Britteny Gibson (Cox) (@BrittenyCox) reported from Glasgow, Scotland@virginmedia Sorry, I can say for certain regarding wired as I don’t have an ethernet cable to test but wireless is constantly down - usually a few times a day signal completely stops.
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Gordon Keenan 🏴 (@Gordon_Keenan) reported from Glasgow, Scotland@virginmedia This is a new installation, and I was told the thing would be operation on Monday 10th after cable installed. I was then told, there is a system problem with Virgin… so I’m a week down the road and no further forward.. Frustrating with no details on why this is happening to me.
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Gordon Keenan 🏴 (@Gordon_Keenan) reported from Glasgow, Scotland@ramfrancisuk @robmckenzieuk @virginmedia Even posting online, you get nothing back from them, unlike many other companies whose customer care team swoop in and help. Off this is the way the business users are handled....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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The Fresh Prince of Bethnal Green (@DannyElahi) reported@virginmedia Can you confirm engineers have been dispatched to fix the issue and also what time timeframe is for a fix.
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Deborah Kidd (@dakidd898) reported@virginmedia You guys are unreal! The point of all this is that @virginmedia are meant to to be communicating with US to inform us when they will be sending an engineer to check all YOUR equipment out to see why this is not working! We are nearly 8 days now without internet , unable to work
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Sam (@smxcue) reported@virginmedia Hi, have you guys removed Live chat support from you website? I need urgent assistance please.
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Jaythenwhat (@jaythenwhat) reported@virginmedia please can someone help me with an issue I’ve been going round in circles with Virgin and O2 for an hour and a half 😫
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Melanie (@melsieb1971) reported@virginmedia Broadband gone down in TW11… service has been awful in general today… what’s going on?
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rosie (@foolishspirit) reported@virginmedia We had an engineer out on Friday, who fixed the problem straight away. How do I claim compensation for the 4 days we were without any internet?
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Nick Lewis (@NickLew83014302) reported@virginmedia hi volt customer from last week. Virgin for 20 years. 200meg. Not getting 90.. Can you help
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Jon Rabbett (@JonR_1971) reported@virginmedia hi our connection is totally unstable and falls down every 10 minutes PLEASE HELP!!
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Rebecca Batchelor (@Becky_Batch) reported@virginmedia I could cry how bad your customer services are. Your call centre staff are TERRIBLE. I have a simple request that I have been trying to get resolved since December and no one can or explain why! I am at the point of DESPAIR
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Benjamin Schuster-Böckler (@dagams) reportedThis is about as bad as it gets, in terms of "customer experience". @virginmedia's medieval IT system prevents me from leaving, your "customer service" gives me "incorrect information" TWICE and your best option now is to send a letter via mail?! 🤯