Virgin Media Outage Report in Renfrew, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Alexandria, East Kilbride, Erskine, Johnstone, Blantyre, Dumbarton, Uddingston and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Internet | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia sort it out again Virgin area 28 Glasgow problem
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Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia I called in March to cancel all but my broadband . Having checked my account a month or so ago I realised I was still being charged the full amount . I discussed this with you’re team for hours and had been informed they could see on the system it had been cancelled and
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BigBaz
(@barry206) reported
from
Kirkintilloch, Scotland
@virginmedia phones down G66
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Mhairi Crolla
(@mhairic88) reported
from
Cambuslang, Scotland
@virginmedia hi is there a problem with sound. Half my channels dont have sound.
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Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia Same as always . Overcharged for a service I’ve cancelled since March
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CaseyBlackett
(@CaseyBlackett1) reported
from
Cambuslang, Scotland
Virgin media internet is a piece of ****
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Andy Bryan
(@andybryan11) reported
from
Glasgow, Scotland
@virginmedia is the number 0800 052 1251 anything to do with you or was it a scammer? If so not a fan of being cold called to upgrade after only having the service for a few months
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Can someone call me regarding my account I have a complaint also that I will be looking to make
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Carla🏴👩👦🐱🧘♀️🏃🏽♀️⚽️🔴⚪️
(@KoolMamma) reported
from
Glasgow, Scotland
Hi @virginmedia any response yet please to my tweet yesterday re poor internet speed? #wifi #internet
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Ian Rae
(@IanRae64) reported
from
Cambuslang, Scotland
@virginmedia Thanks for your response Can I please get a credit on my bill? I am not getting the service I paid for
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Carla🏴👩👦🐱🧘♀️🏃🏽♀️⚽️🔴⚪️
(@KoolMamma) reported
from
Glasgow, Scotland
@virginmedia Still having constant issues with it I’m afraid.....
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Scott Cowan
(@ScottCowan5) reported
from
Glasgow, Scotland
@virginmedia I phoned up on the 15th of September and said I wanted my contract stopped after it ends, which is tomorrow. How is that not cancelling?! I was told I would need to call on the 9th or 10th to cancel my contract, so I phoned today. I'm guessing the calls are all recorded?!
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia There are no issues in my area and the tests found no faults. How do I do a hard wired test, do I need to connect a laptop somehow? Thanks
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Sue McCaffray
(@midge60) reported
from
Erskine, Scotland
@Virginmedia so I just waited 40 mins trying to get thru to your support got thru and they cut me off! #WiFi
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Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia Seriously ?? - The same number I’ve called many times and never had it resolved ? - brilliant as always. I don’t have a spare 2 hours to get passed about you’re departments and still not have it resolved !
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Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia Sick of calling and being Fobbed off . Got a text this morning telling me £140 is being taken again. Direct debit is getting cancelled this morning , what a joke of a service
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Emma Robertson
(@DryBoak) reported
from
East Kilbride, Scotland
@virginmedia is there a simple way to order a replacement sim for someone... Their Sim service has been discontinued and no replacement sent in advance
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Martin R
(@MartinR16416014) reported
from
Cambuslang, Scotland
@virginmedia I’ve text the number , not sure what details im supposed to leave I might as well add that my internet signal is absolutely horrendous most of the time
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Sue McCaffray
(@midge60) reported
from
Erskine, Scotland
1 hr 10 mins on the phone to @Virginmedia to fix my dreadful WiFi and they cut me off!
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Scott Cowan
(@ScottCowan5) reported
from
Glasgow, Scotland
@virginmedia The agent over the phone checked with the support team, who advised that because the notes apparently say I didn't ask for a disconnection (I did) then the 30 days has to start from today. I am not paying up to the 9th of November as after Monday I will not be using the service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mickey
(@Mickey82115374) reported
@virginmedia Wish I’d stayed with sky to be honest. The WiFi is crap with virgin , they were going to send out a booster but then told me it will be extra on my bill each month. I ain’t paying for a booster to solve a problem to a service I’m already paying for & not getting!!
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Brian Colman
(@BrianCol2021) reported
@virginmedia Appalling customer service, I have been strung along for weeks for missed SNR’s. Yet another one missed yesterday. But of course no reduction in my bill!
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G6URM
(@G6Urm) reported
@virginmedia done all of that - now my email is "unavailable " - and i'm not wasting another hour on the phone trying to get someone with a functioning brain cell to sort this problem !! - i have sent official complaint - please sort this !! @virginmedia
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Thatch 🏴🇬🇧❤💣🐍
(@WorldThatchplay) reported
@virginmedia hi, I've been with you for broadband for 2 weeks and the connection around the house is abysmal, very disappointed and didn't have this issue with Sky. Please help....
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TS Glass
(@glasskiassoc) reported
@virginmedia Customer service has been appalling. Sales are never off the phone to you, but if a problem arises take a few days off to contact them.
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Hannah Margaret 🥰
(@HannahMcLean_x) reported
@virginmedia sat on live chat for about and hour and a half trying to get my issue sorted. Shocking service. I’m a new customer. Defo thinking of cancelling and going elsewhere.
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Anthony Johnson 🇾🇪 🇾🇪 🇾🇪
(@Ant_Johnson79) reported
@virginmedia I was gonna make the switch from sky to virgin media but before i did, I thought I would sample your customer services. Then I renewed with sky. Once that improves then maybe
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DM
(@mittonn) reported
@virginmedia hi I need an engineer to contact me please. I'm a Gig1 customer. I've tried phoning your helpline but can't get through. My 3.1 downstream channel should be QAM4096 but it is currently QAM1024 & it is affecting my download speeds.
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I NeedADream-Y1choir
(@castusthered) reported
from
Nottinghamshire, England
@Gordonturner3 @virginmedia Where did you get this from? Any link? Our WiFi is terrible in NG3
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Rob Valt
(@trebortlav) reported
@virginmedia Really? I had 4Mbps download speed most of this week. The Virgin automated system could@detect no issue, and impossible to get to talk to anyone. Yes I did reboot the hub, several times. I find Virgin Media adverts annoying as rarely deliver on the promise