Virgin Media Outage Report in Renfrew, Scotland
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The latest reports from users having issues in Renfrew come from postal codes PA4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Dumbarton, Paisley, Erskine, Renfrew, Alexandria, Clydebank and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Total Blackout | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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gordonnay
(@gordonnay) reported
from
East Kilbride, Scotland
@virginmedia broadband issues in G75, been up and down since 0600!
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Need help with my account now being charged more for the same services
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lisa buik
(@LBuik) reported
from
Glasgow, Scotland
@virginmedia how can I speak to someone I gave major issue with internet connection #maybetimetomove
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Madeleine Black
(@madblack65) reported
from
Glasgow, Scotland
@Interestedpty @virginmedia Who should I change to that actually gives a good service? 🤔🤔
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Madeleine Black
(@madblack65) reported
from
Glasgow, Scotland
Unbelievablely poor customer service from @virginmedia Was waiting on phone for ages and spoke with me to be told my husband has to come home from work to deal with it!!! Day 2 no WiFi and I’m working from home and daughter finishing masters online 😤😤😤
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Screebs69
(@screebs69) reported
from
Thornliebank, Scotland
@Sandy_McK @Virgin @virginmedia Download sky sports app and at the login page, there’s a virgin UK icon to log in. (Using virgin name and password) Certainly used to be able to watch it that way.
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Stephen M
(@StephenMulholl) reported
from
Paisley, Scotland
@virginmedia - need some help and information re: moving house and the links on your site seem to be broken. Can you help? Phone lines seem to suggest calling is not the best idea right now...
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Need help with my account can someone from VM actually help me out as every time I phone I always get put on hold then hung up on !
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Fraz🍓🏴🇪🇺🎗
(@FraserWilson95) reported
from
Glasgow, Scotland
My @virginmedia internet service is now down for the third consecutive day in Glasgow and yet again I’m having to tether to my phone’s data to be able to work from home. This is woeful service when so many are working from home relying on their internet - get it sorted!!!
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Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia area 28 no service how long until it’s up and running please
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
It appears @virginmedia can't communicate with it's customers. Perhaps @Ofcom and @BBCWatchdog would like to investigate how their inability to provide customer service is affecting customers ability to work during a pandemic.
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Pulse Breakfast Show
(@pulse_breakfast) reported
from
Glasgow, Scotland
Once again @virginmedia broadband down again its happening far too often these days might need to look at another supplier!
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Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia I’m having a real problem trying to swap a sim, the one you sent has been lost and the phone no longer receives calls or texts, I’m about mental trying to work this out online and on the automated phone system, can you help?
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Charlene Durham
(@chaz1510) reported
from
Bishopbriggs, Scotland
@virginmedia 50 mins and counting Iv been in a queue to get through to customer services! This is what I want on a Friday night 👌🏼 ....still waiting
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Charlene Durham
(@chaz1510) reported
from
Bishopbriggs, Scotland
@eastbelfastgirl @virginmedia How bad is that! Honestly I appreciate staff are working from home but they are quick taking your money!
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Stuart MacPherson
(@dirty_stu) reported
from
Paisley, Scotland
@virginmedia is there a problem with the internet in my area PA2, my internet connection has been cutting out all morning
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
@virginmedia no broadband for the second day. No information or customer service. People have to work you know.
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thecontrarian
(@Larousse1968) reported
from
Glasgow, Scotland
@virginmedia can you tell me how to contact customer services please
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Michael Barnett
(@MichaelBarnet18) reported
from
Glasgow, Scotland
@virginmedia hey there, I can’t pick up any emails tonight. Is there a problem in the Glasgow area? Thanks, Michael
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Ally W R
(@allyrose77) reported
from
Glasgow, Scotland
Despite @virginmedia increasing it's prices they continue to disrespect customers. We have had no broadband for 2 whole days, no response. I have been on the their website asking for help to enable me to work during a pandemic, nothing helpful. One the phone for 45 mins and????
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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liam ward60
(@liam_ward60) reported
@VirginMedia_TV **** off would b embarrassed to watch the awful virgin media ireland anti discrimination ageto old age presenters coz they wouldn't pay the proper wage to experience presenter ie,Mark cagney,aiden cooney
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Ellyn Somerville
(@Ellyn106) reported
@virginmedia We cancelled their subscription in March due to the high costs. They explained about 30 days and that they would packaging to send kit back however they have been charged again. When I rang on their behalf 2 days ago we were told we never cancelled it.
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Ellyn Somerville
(@Ellyn106) reported
@VirginMediaCorp what shocking service from Virgin Media against my elderly parents. I am not even allowed to speak to a manager and when asked about making a complaint was told yes you can but we will close it straightaway. Shocking customer service
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WilliumBobCole
(@WilliumBobCole) reported
@virginmedia Not before now, and when I went to check the status of my complaint, it showed my account as closed. Somewhat amusingly got another response to said complaint at around 6am after making this tweet saying it will be disconnected, I can’t imagine that was a coincidence…
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Kat Rose-Martin
(@KatMartin92) reported
@virginmedia Just to flag I spoke to a male advisor in March 2021 who was rude and patronising, implying I didn’t understand how broadband worked when I was explaining the VM packages to him and why I needed specific upload speeds.
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Kat Rose-Martin
(@KatMartin92) reported
@virginmedia Not heard back. I’ve called again. I’m back on hold waiting to speak to someone. 12th April - 50 mins call. Problem not resolved. Promised a call back that never came. 29th April - 49 mins on hold. Never got through to anyone. 3 attempts via web chat.
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funny Su
(@hilarious_su) reported
Why is @virginmedia harassing me , they won’t stop calling me, I’ve blocked 0800 052 1251 now I’m getting silent voicemails ! Please help me 😢
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Jimmy
(@RetroJimmyX) reported
@alexis_cronx Actually, I did that recently! My Virgin Media went down from something £57/mnth to £23 a month - I was fuming - they'd be ripping me off for ages. No change, just half the price.
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Tania
(@Tania_Attitude) reported
@PedroToro63 @virginmedia @BBCWatchdog You are kidding me! It’s a nightmare and really poor service isn’t it. I’ve been asking around on other service providers and BT/SKY are coming up best so far
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Lanny
(@_LannyWalker) reported
@virginmedia Yes. I tried getting broadband with Virgin in 2019 and had to cancel due to lack on installation progress. I tentatively signed up for fibre access again and was assured it would proceed smoothly this time. It’s fair to say it’s been abysmal.