Virgin Media Outage Report in Renfrew, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Uddingston, Dumbarton, Paisley, Erskine and Renfrew.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
TV | |
| Glasgow |
Wi-fi | |
| Glasgow |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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Willem_Wikkelspies
(@spongebath63) reported
from
Dennistoun, Scotland
@virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!
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Willem_Wikkelspies
(@spongebath63) reported
from
Dennistoun, Scotland
@virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.
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princealbertofmonaco
(@WeeLemLug) reported
from
Glasgow, Scotland
@virginmedia An absolute joke of call , Your advisor just told me to cancel my full contract !! He was laughing and joking with people whilst on the call to me , Can someone please call me ?
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia As I said earlier, I’ve had no internet for the past month and continue to be charged. I can’t use most of your support services as I’ve never been sent any of my customer information @virginmedia
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Willem_Wikkelspies
(@spongebath63) reported
from
Dennistoun, Scotland
@virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!!!!!!!!!!!!
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don mackeen
(@donmackeen) reported
from
Glasgow, Scotland
@virginmedia had the technician come out today after days of patchy service. Got the hub changed, and ... Service still terrible. And now I'm to wait "24 hours"...
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Joan Murdoch
(@ThistleTigger) reported
from
Dennistoun, Scotland
@virginmedia No, it's not fixed. Same thing happening now as it did yesterday. Alexa cannot connect to Internet, yet my phone can. Echo Dot has been checked and is fine so problem is with @virginmedia
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don mackeen
(@donmackeen) reported
from
Glasgow, Scotland
@virginmedia That's useless. The service comes and goes, so you won't compensate me. And if have to deal with a "service" that continually cuts out
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia The checks tell me there are issues. regardless I don’t really care about wider issues in my area. I’ve been sent in a loop for the past month and it’s still broken, I’ve been paying for this time and not receiving a service - this is not the first time either @Ofcom
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Lesley MacGregor
(@scoobs1969) reported
from
Kilbirnie, Scotland
@virginmedia We have no internet either, and now having to use data on my phone, what is the issue for this area KA25 7HG ?
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Alexander Adair 🌙
(@AlexxAdair) reported
from
Glasgow, Scotland
@virginmedia Literally calling to cancel my package and I can’t get through
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
Hey @virginmedia it’d be pretty cool if you guys fixed my internet at some point. Like i know I’ve only spent £30 trying to call you guys and I did get to speak to this nice angry man on your support line who hung up on me immediately (which is a bargain)
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Iain Montgomery
(@H0raceWimp) reported
from
Dennistoun, Scotland
@virginmedia What am I supposed to do when your systems fail and there is no-one to contact for a fix?
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TDR-Dazabelle 👑
(@DarrenMcGuigan5) reported
from
Dennistoun, Scotland
Anyone else having issues with @virginmedia today I can't get online no signal Nada
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don mackeen
(@donmackeen) reported
from
Glasgow, Scotland
@virginmedia The service checker tells me either nothing, or - as in the screenshot - something completely contradictory. There is no way to communicate with anyone and yet, strangely enough, you still charge me for a service which only works intermittently.
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Hugh Moan 💙
(@weeshug72) reported
from
Glasgow, Scotland
@virginmedia The solution is leaving so I don't have to use more electricity.
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don mackeen
(@donmackeen) reported
from
Glasgow, Scotland
@virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia He treated me like I was stupid. Turned it off and on again and replugged the wires, he replaced the box and left. I mean I am stupid but there really was no need @virginmedia
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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John (Eggsy)
(@EggsyGLC) reported
@virginmedia Is there any chance you could give me the correct email address to lodge a complaint about the overall service?
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Naomi de Peeved
(@naomi_de_peeved) reported
@virginmedia @virginmedia I cancelled my contract with you and you keep billing me, threatening me with bailiffs. Your customer services say I will continue to be billed until they take 30 DAYS to check the call records. How is this conscionable?!
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Adam Smith
(@adam01smith) reported
@virginmedia It’s really laughable. The person dealing with the complaint can’t even ring the correct number. My wife @danismith_01 has received a missed call today. When the notes on the complaint clearly state. Ring me on my number
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Gill Coates
(@GillCoates5) reported
@virginmedia Your service checker says there are no problems. Don’t worry, I’m sure BT will provide a better service when I switch to them.
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Sam Victor Jermy 🇺🇦 🇹🇼
(@SamJermy) reported
@virginmedia That's the point, 9 days with no broadband or TV service is simply not good enough. I've emailed your CEO to express my bitter disappointment at the lack of service Virgin has provided to a new customer.
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Jamie B
(@bondbarton) reported
@RoodJood @deneoctober @virginmedia Same , from Birmingham Internets been down all morning and afternoon, you watch we won't even get a penny of compensation back on our next bill either for the inconvenience, it's a joke.
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andy filby
(@andyfilby) reported
@virginmedia And would like to use you guys and this is the problem, the fraudulent accounts are still within the virgin matrix and have been told that someone ftom virgin needs to call me to verify its me wanting the phone with u, but no one calls me
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Emily
(@is_M_is) reported
@virginmedia My area is currently fine... Which is how I come to be the one trying to see if your service is down in my friend's area, while she has no internet.
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Gill Coates
(@GillCoates5) reported
@virginmedia Want to know how it’s gone? My landline phone cut out half way through the call…
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Immy
(@immy_montana) reported
@virginmedia @vmbusinesshelp Calling your customer service line is not a solution. We are now on day 8 with no phone line. All customer service has done is lie to us.