Virgin Media Outage Report in Renfrew, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (55%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Clydebank, Glasgow, Paisley, Alexandria, East Kilbride, Erskine, and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
 Clydebank
|
Wi-fi | 6 hours ago |
|
Glasgow
|
Wi-fi | 7 hours ago |
|
Glasgow
|
Wi-fi | 8 hours ago |
|
Glasgow
|
Internet | 8 hours ago |
|
Glasgow
|
Wi-fi | 13 hours ago |
|
Glasgow
|
Wi-fi | 16 hours ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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david belcher (@soulboydaveybee) reported from Glasgow, Scotland@virginmedia Slow. Erratic. Unreliable. And I don’t currently have the time to waste on phone calls which end with me being abruptly disconnected
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Decdoc (@Newlandsdoc) reported from Glasgow, Scotland@virginmedia my internet is down was promised a virtual tech assessment last night but changed to 22/12 visit. I need access as work in NHS Primary Care ASAP
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Darren 🏴🇬🇧 (@darrenmiller75) reported from Bishopbriggs, Scotland@virginmedia just been on/off hold with 2 call handlers to get cut off after 1hr 40 mins regarding upgrading with black Friday personalised email I received. Absolutely disgraceful customer service.
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Ped (@ped1969) reported from Bishopton, Scotland@virginmedia no wifi for nearly 4hrs... tried to call but gave up after being on hold for 40 minutes... help.
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Ross Reid (@RossRei13692512) reported from Uddingston, Scotland@virginmedia VM service shocking once again
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James Johnstone (@jayceejay55) reported from Dumbarton, Scotland@virginmedia after 4 weeks of trying and hours wasted eventually got through to a human. After problem analysis he announced “our systems are down, please call back after 4 hours”,I asked him to call me back,our system cant do that,really? Worst customer service - bye Virgin. 👋
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Ped (@ped1969) reported from Bishopton, Scotland@michaelt1967 @virginmedia We gave up, constant hassle with poor virgin wifi... fitted Nest wifi and turned our virgin Hub to Modem mode. Everything is brilliant now.
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Martin Mullen (@Mullen3219) reported from Glasgow, Scotland@virginmedia hi so I tried to cancel my contract as its ridiculously priced and when got through to your team they wouldn't put it through and told me to phone tomorrow what's this about I am just want to leave its too expensive
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ians (@ianster78) reported from Glasgow, Scotland@virginmedia The lack of professionalism from your customer service team and also I’m looking to leave because yous can’t provide me with the service I am paying for but I need to pay to leave.
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Mary Brogan (@Diamondmarydoll) reported from Cambuslang, Scotland@virginmedia And if you take a look at your help.section.....that's what I tried!!!!
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James Johnstone (@jayceejay55) reported from Dumbarton, Scotland@virginmedia is it possible to get customer support, or am I expected to continue paying for a non service?
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ians (@ianster78) reported from Glasgow, Scotland@virginmedia So I have to pay for a service that yous can’t provide and then if I leave for this reason I have to pay for that aswell
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Mary Brogan (@Diamondmarydoll) reported from Cambuslang, Scotland@virginmedia I'll call to cancel when I get home. Don't have time for this nonsense.
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Cynthia Halatyn (@CynthiaHalatyn) reported from Glasgow, Scotland@virginmedia help!!! Over an hour on hold and your system hung up on us and we've just had to call back 😭
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John Hewitt (@ziggyhewitt) reported from Barrhead, Scotland@TonyGreen67 Hi I'm from HMRC. It has come to my attention that you owe inheritance tax, please pass on your bank details. Thanks in advance. Also, your last payment to Virgin media never went through. I will deduct that as well. Saves you bothering in these trying times. 🤪
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GlasgowFuk(7k) (@GlasgowFuk) reported from Glasgow, ScotlandI hate to admit it but @virginmedia customer service / support is absolutely dreadful. Hate saying this as I worked for them for over 6 years #notahappycustomer #shockingservice #wouldntrecommend
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John Doh (@lidlmix) reported from Glasgow, Scotland@virginmedia hi, I just downloaded American Utopia and the sound was awful. Also, when I tried to sign up to the Virgin Store the text on the TV screen was really screwed up. Have you been having problems,?
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John BIDEN WON Reilly ™ 🏴 (@MrReillyJohn) reported from Glasgow, Scotland@virginmedia disgusting staff twice put on hold when trying to complain over 2 hours! What a **** service
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Grejurn 🏴🇪🇺 B L M (@_Grejurn) reported from Glasgow, ScotlandThe @virginmedia tech support scammers are back! Apparently I have an unstable internet connection and am an "idiot woman" for saying there's a purple light on my router (modem mode)
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Cakes By Kinane (@CakesByKinane) reported from Glasgow, Scotland@virginmedia hi I’ve been trying to get in touch now for a few days about a new hub as mine is 5.5 years old and my wifi is so poor because of it. Can someone get back to me please? Thanks!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Baker (@neilb1973) reported@virginmedia As I’ve said before, your complaints take up to 28 days. I require my service installed NOW. If virgin don’t call me tomorrow and provide a 100% guarantee of delivery then I’ll be off to ofcom and taking my business back to BT.
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Mborzi (@Mborzi2) reported@virginmedia why are you penalising me a 10 year old customer and not let me cancel effectively. This is against ofcom and a breach of consumer law. You are far too expensive and ineffective you are bullying your customers. How can I be expected to pay £164 per month!
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Arnie Wheeler (@Arnie_Wheeler) reported@virginmedia Your company’s horrendous customer service. Please contact me immediately.
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Neil Baker (@neilb1973) reported@virginmedia So, @virginmedia it’s D Day tomorrow. 3 weeks after planned installation date I expect a dongle, clear answers and a commitment to deliver the service I ordered.
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SMcL (@Alwaysneedluck) reported@virginmedia How disappointing. Continuation of appalling customer service despite your personal best efforts
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StratoRenegade (@StratoRenegade) reported@jayrayner1 @virginmedia Everywhere you turn these days customer service is ******* diabolical.
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Katy V (@katy_russo88) reported@virginmedia hey, my husband has tried to set up our Virgin media account online and he has put in my wrong email address, he missed off two digits and now we can’t register an account. Please can you help? thanks
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Asad Ashraf (@aashraf99) reported@virginmedia need help. Tech cnt come till Monday. WiFi not working. Router flashing green. Have reset etc, nothing. Need WiFi for urgent work. Any help would be appreciated
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veilro (@veilro2) reported@virginmedia is a pretty terrible WiFi company - four days before installation when moving into new house they cancel and push it back a week then say there are no closer slots, despite me choosing this date a month ago. It's cheap WiFi but it comes at the cost of ****** service.
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Fact Check MP UK (@FactCheckMp) reported@balconyshirts 2 and a half hours on hold to @virginmedia to try and cancel. Got transferred to every single member of staff, I assume to say goodbye to each one individually.