Virgin Media Outage Report in Renfrew, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Uddingston, Dumbarton, Paisley, Erskine and Renfrew.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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James Johnstone
(@jayceejay55) reported
from
Dumbarton, Scotland
@virginmedia after 4 weeks of trying and hours wasted eventually got through to a human. After problem analysis he announced “our systems are down, please call back after 4 hours”,I asked him to call me back,our system cant do that,really? Worst customer service - bye Virgin. 👋
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Ped
(@ped1969) reported
from
Bishopton, Scotland
@michaelt1967 @virginmedia We gave up, constant hassle with poor virgin wifi... fitted Nest wifi and turned our virgin Hub to Modem mode. Everything is brilliant now.
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John BIDEN WON Reilly ™ 🏴
(@MrReillyJohn) reported
from
Glasgow, Scotland
@virginmedia disgusting staff twice put on hold when trying to complain over 2 hours! What a **** service
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Martin Mullen
(@Mullen3219) reported
from
Glasgow, Scotland
@virginmedia hi so I tried to cancel my contract as its ridiculously priced and when got through to your team they wouldn't put it through and told me to phone tomorrow what's this about I am just want to leave its too expensive
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Cynthia Halatyn
(@CynthiaHalatyn) reported
from
Glasgow, Scotland
@virginmedia help!!! Over an hour on hold and your system hung up on us and we've just had to call back 😭
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John Doh
(@lidlmix) reported
from
Glasgow, Scotland
@virginmedia hi, I just downloaded American Utopia and the sound was awful. Also, when I tried to sign up to the Virgin Store the text on the TV screen was really screwed up. Have you been having problems,?
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Mary Brogan
(@Diamondmarydoll) reported
from
Cambuslang, Scotland
@virginmedia And if you take a look at your help.section.....that's what I tried!!!!
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ians
(@ianster78) reported
from
Glasgow, Scotland
@virginmedia The lack of professionalism from your customer service team and also I’m looking to leave because yous can’t provide me with the service I am paying for but I need to pay to leave.
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John Hewitt
(@ziggyhewitt) reported
from
Barrhead, Scotland
@TonyGreen67 Hi I'm from HMRC. It has come to my attention that you owe inheritance tax, please pass on your bank details. Thanks in advance. Also, your last payment to Virgin media never went through. I will deduct that as well. Saves you bothering in these trying times. 🤪
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Ped
(@ped1969) reported
from
Bishopton, Scotland
@virginmedia no wifi for nearly 4hrs... tried to call but gave up after being on hold for 40 minutes... help.
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Innes ☺️🌷
(@InnesRoss2) reported
from
Glasgow, Scotland
@virginmedia Our internet has been down all day and I’ve tried everything to fix it. Please help!
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Grejurn 🏴🇪🇺 B L M
(@_Grejurn) reported
from
Glasgow, Scotland
The @virginmedia tech support scammers are back! Apparently I have an unstable internet connection and am an "idiot woman" for saying there's a purple light on my router (modem mode)
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Mary Brogan
(@Diamondmarydoll) reported
from
Cambuslang, Scotland
@virginmedia I'll call to cancel when I get home. Don't have time for this nonsense.
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James Johnstone
(@jayceejay55) reported
from
Dumbarton, Scotland
@virginmedia is it possible to get customer support, or am I expected to continue paying for a non service?
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Cakes By Kinane
(@CakesByKinane) reported
from
Glasgow, Scotland
@virginmedia hi I’ve been trying to get in touch now for a few days about a new hub as mine is 5.5 years old and my wifi is so poor because of it. Can someone get back to me please? Thanks!
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Ross Reid
(@RossRei13692512) reported
from
Uddingston, Scotland
@virginmedia VM service shocking once again
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Decdoc
(@Newlandsdoc) reported
from
Glasgow, Scotland
@virginmedia my internet is down was promised a virtual tech assessment last night but changed to 22/12 visit. I need access as work in NHS Primary Care ASAP
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david belcher
(@soulboydaveybee) reported
from
Glasgow, Scotland
@virginmedia Slow. Erratic. Unreliable. And I don’t currently have the time to waste on phone calls which end with me being abruptly disconnected
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ians
(@ianster78) reported
from
Glasgow, Scotland
@virginmedia So I have to pay for a service that yous can’t provide and then if I leave for this reason I have to pay for that aswell
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Douglas lindsay
(@Doug1tux1) reported
from
Glasgow, Scotland
@virginmedia you should tell your Indian call handlers who are cold calling old customers not to shout at them for not being with virgin media, it’s just rude.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Katie Baxter
(@kgbaxter_) reported
Our internet is down AGAIN and has been awful over the last few months - continual periods of no internet at all. @virginmedia can you advise on what we can do as well as how you’ll be issuing a refund to us?
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kepec06
(@kepec06) reported
@virginmedia Thanks. I have been in touch this morning and your colleague said I need to be at home to fix this? Surely the problem is at your end? So when I get home, I am on the phone for another hour? Very frustrating.
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ᏆhàhïᏒ 🇧🇩
(@Itzztee1) reported
@virginmedia I advised the agent when going through with yourselves I will require a fresh connection to my home due to the work carried out. Engineer came two days ago and left 5 mins after due to not having the correct tools to complete the job. It is Adamant I have this issue sorted ASAP
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lee weston
(@eelnotsew) reported
@Minilegobatman @virginmedia I've had same poor service too, tried the web chat which was so slow . Been a customer for 20 years and switching to another supplier when I get a chance as it will probably take a month to get someone to talk to @virginmedia
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George Payne
(@IGmp3) reported
@virginmedia I understand that everyone in the TF2 area WAS having the same issue. From Oakengates to Ketley.
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Gary Shepherd
(@red_shep81) reported
@virginmedia You’re not sorry, you do not have an ounce of sympathy for your customers. You really do have the worst customer service of any company I have ever had the displeasure of dealing with.
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Di MCFC 💙🐝
(@BlueMist_CTID) reported
@willlister70 @virginmedia Yes exactly. My brother says same at his house. Total garbage 👎😤
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Mike Blackley
(@mikebla84) reported
@virginmedia Unfortunately I was not, notes were taken during my last call and I was asked preference of contact which was by phone. Hence the 5 working days. Extremely disappointed as loyal customer for 18 years
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Paul Davis
(@kesslerboy) reported
Hey @virginmedia Been trying to book an engineer since 10am to come and sort a signal issue with my Broadband. Been cut off FOUR times and each person I’ve spoken to all contradicted each other and essentially had zero clue what they were talking about. Absolute shambles!
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Das_Omen
(@das_omen666) reported
@virginmedia No signal. No web chat “to investigate” the problem (that you have already told me is due to 2 towers being out of operation) and now I sit here waiting. #virginmedia #fail