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Virgin Media

Virgin Media outages and service status in Renfrew, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Renfrew, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Apr 28, 1:43 PM GMT+1.
  • 59% Internet (59%)
  • 21% Wi-fi (21%)
  • 9% Total Blackout (9%)
  • 6% E-mail (6%)
  • 5% TV (5%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 28: Problems at Virgin Media

Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Renfrew, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Dumbarton, Paisley, Johnstone, Clydebank, Bishopbriggs, Alexandria, and East Kilbride.

CityProblem TypeReport Time
Glasgow Wi-fi 3 hours ago
Dumbarton Wi-fi 8 hours ago
Glasgow Internet 24 hours ago
Glasgow Internet 1 day ago
Glasgow Internet 1 day ago
Glasgow Internet 1 day ago

Nearby cities with recent reports

Glasgow

28 recent signals

3 hours ago
Dumbarton

1 recent signals

8 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

  • neilmacallister
    mac / macca (@neilmacallister) reported from Alexandria, Scotland

    @virginmedia Is there a problem with TV reception in the G83 Area (Alexandria) ? Completed all diagnostic checks on my TV and Tivo box and still no reception yet. Please reply... thanks

  • lordofanywhere
    dios mio la creatura 🏳️‍🌈🇺🇦 (@lordofanywhere) reported from Glasgow, Scotland

    @virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.

  • RedemptionBroon
    Redemption80 (@RedemptionBroon) reported from Birkenshaw, Scotland

    @GSpellchecker @virginmedia They are rarely competent, not as bad as Vodafone but no one is. Broadband speed wise though no one is close so no interest in cancelling.

  • kevinnjackson
    Kevin Jackson (@kevinnjackson) reported from Thornliebank, Scotland

    @virginmedia is there an issue with Virgin Media broadband and phone connection in Glasgow? Neither are working for us and we can log a fault online

  • spongebath63
    Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland

    @virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...

  • H0raceWimp
    Iain Montgomery (@H0raceWimp) reported from Dennistoun, Scotland

    @virginmedia What am I supposed to do when your systems fail and there is no-one to contact for a fix?

  • ChristianBunga7
    bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    @virginmedia The checks tell me there are issues. regardless I don’t really care about wider issues in my area. I’ve been sent in a loop for the past month and it’s still broken, I’ve been paying for this time and not receiving a service - this is not the first time either @Ofcom

  • donmackeen
    don mackeen (@donmackeen) reported from Glasgow, Scotland

    @virginmedia The service checker tells me either nothing, or - as in the screenshot - something completely contradictory. There is no way to communicate with anyone and yet, strangely enough, you still charge me for a service which only works intermittently.

  • scoobs1969
    Lesley MacGregor (@scoobs1969) reported from Kilbirnie, Scotland

    @virginmedia Knowing about it doesn’t make it any better! The fibre service has been shocking recently

  • kl7582
    Kirsty Learmonth (@kl7582) reported from Glasgow, Scotland

    @virginmedia Trying to get help with tv box, no online help through the live chat? Can you assist please

  • DRoss215
    David (@DRoss215) reported from Paisley, Scotland

    @virginmedia I have been waiting since Thursday for a representative to get in touch why? @Ofcom service been disconnected for nearly two weeks. Impossible to speak with anyone from Virgin Media 😡😡😡

  • JemimaFr
    🇺🇦Fck Putin C.S.C🇺🇦 (@JemimaFr) reported from Cambuslang, Scotland

    @virginmedia any danger of my broadband working at some point today? Service is absolutely abhorrent

  • jamboross
    Ross R MacLean (@jamboross) reported from East Kilbride, Scotland

    @virginmedia As a mark of respect,have you given us all the day off from the internet? Nothing working again!!! Getting pretty fed up with this, and yes I've checked your service online.

  • bhoy_al
    Alan 🍀 (@bhoy_al) reported from Glasgow, Scotland

    Never ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.

  • LoraineRiddick2
    Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia There is no dial tone and I’ve tried another phone and line is still dead, so it must be the socket that is broken. I’m out now until 1230 if someone can arrange even a web chat as it’s almost 2 months without phone.. Ty

  • LoraineRiddick2
    Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia I’ve phoned numerous times and had to hang up as constantly kept waiting, but will try again this evening when it might be easier to speak to someone

  • PotatoAimZero2
    Respawn Doesn't Respond (@PotatoAimZero2) reported from East Kilbride, Scotland

    @virginmedia Connection keeps cutting every 45 or so minutes. Receiving 0 to no network what so ever at any giving time. "Unstable network". Before you asked yes the router has been reset and tested multiple times. Turned off and on and yet still the same issue.

  • ChristianBunga7
    bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland

    Hey @virginmedia it’d be pretty cool if you guys fixed my internet at some point. Like i know I’ve only spent £30 trying to call you guys and I did get to speak to this nice angry man on your support line who hung up on me immediately (which is a bargain)

  • weeshug72
    Hugh Moan 💙 (@weeshug72) reported from Glasgow, Scotland

    @virginmedia why just you just call me under the guise of "offering me a discount on my services" then offer me a deal that means me paying for an extra service I don't currently use or want?

  • Pirastu88
    Simone Pirastu (@Pirastu88) reported from Glasgow, Scotland

    @virginmedia Nothing, same problem. I tried from laptop and from the phone.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • JacquelineCabl9
    Jacqson (@JacquelineCabl9) reported from Laleham, England

    @spudbishop666 @virginmedia It is They still haven't resolved the problem from last year @02mobile1 is as bad

  • ___GJS___
    G R A H A M (@___GJS___) reported

    @Andysbrett @virginmedia One of the worst customer service departments out there!

  • barlow99
    Unique CB7 (@barlow99) reported

    @virginmedia you’re internet is crap

  • edujones14
    Ed Jones (@edujones14) reported

    I genuinely thought that @MercedesBenz had set an unbeatable standard for appalling customer service. @virginmedia “Hold my beer”

  • JustRacingMag
    Chris Simpson (@JustRacingMag) reported

    @virginmedia broadband down in TS5?

  • jasoncainesmith
    Jason Caine Smith (@jasoncainesmith) reported

    @virginmedia and you can’t even recognise his account details or phone number so he’s sat there without tv!! Unacceptable service levels! I sincerely hope you’ll be refunding him some of the extortionate amount he pays you each month !

  • graham69717
    Bill Graham (@graham69717) reported

    @entrustTMF @virginmedia Only way to get good service is to use BT/Open Reach as provider; but you will pay! I have had Shell, TalkTalk and now Utility Warehouse as my contract changed hands. All equally poor in their own way. At last house, in the middle of nowhere, had BT, and never had a problem.

  • chibmanib
    Chib Ma Nib (@chibmanib) reported

    @virginmedia Gonna have to call cos the service checker doesn't help at all

  • kamran360
    Kamran360 (@kamran360) reported

    @virginmedia been without Internet all day called three times and have been disconnected three times. If you can’t help me, please cancel my Services. Is this how you treat loyal customers?

  • kcblades
    Kevin Blades (@kcblades) reported

    @virginmedia NE28 broadband appears down. I work from home. So any updates?