Virgin Media Outage Report in Renfrew, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: East Kilbride, Glasgow, Alexandria, Erskine, Johnstone, Blantyre, Dumbarton, Uddingston and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 East Kilbride |
||
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
TV | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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🌪
(@LazyHermit) reported
from
Clydebank, Scotland
@virginmedia Been a Virgin customer for years. Cancelled Tv but have broadband and phone. Even my Freeview channels have been blocked on my boxes!! How churlish can a company get??😳 Freeview channels?! Show some compassion to your customers
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia No service for 2 days and been awaiting assistance on phone for over an hour. Do I wait forever or cancel my direct debit now?
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maverick
(@maverickMMI) reported
from
Glasgow, Scotland
@virginmedia customer service is embarrassingly bad. Miss sold then hung up on after being on hold for 75 minutes Sign up with this company at your peril
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Seonaidh McIntyre🕷️🏴🇪🇺
(@johnnie_mc) reported
from
Paisley, Scotland
@virginmedia Technician not available till Tuesday, 7 days without broadband when working from home. Going to cancel.
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✨Charlene✨
(@KnickyEganByrne) reported
from
Glasgow, Scotland
Absolute joke of a company @virginmedia call the “Customer Services” for help but staff are rude, and obnoxious & apparently need retrained if the Manager is anything to go by as the staff have been giving out the incorrect information, which i just need to accept! #pathetic
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Éraic Lyrios
(@EraicLyrios) reported
from
Glasgow, Scotland
@virginmedia you told me a router would be delivered on Saturday. Yodel says they couldn’t access the building, even though we were all in. You told me it would arrive today, yodel just rebooked it for tomorrow. I have been your customer for 3 days and I already want to l LEAVE
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Really pissed off with you today, my contract ends on the 22nd of December and whilst I've never had TV with you, you refused to give me the deal. Well done, YOU LOST, I AM LEAVING YOU NOW FOR GOOD.
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia Can’t watch them @virginmedia as service not working and you have left me hanging on phone for over 90 minutes.
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Alex Marr
(@alexmarr98) reported
from
Glasgow, Scotland
Anyone else having issues with Virgin Media at the minute?
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Steebee
(@steebee35) reported
from
Glasgow, Scotland
@virginmedia Internet down in the g20 area of Glasgow, may be connected to damaged power cable that caused power cut at the same time as the outage #virginmediadown #virginmediasupport
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia ...and after the 90 minutes you decide to hang up WHY????
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Naomi_G_Brown
(@naomi_G_brown) reported
from
Glasgow, Scotland
@virginmedia hi there just wondering what's up with the Broadband in the G3 area? It has been abysmal all week, today alone it has already gone down at least 5 times... Tried calling, gave up due to on hold fatigue 💤
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✨Charlene✨
(@KnickyEganByrne) reported
from
Glasgow, Scotland
@virginmedia There was no resolution made! That’s part (a very small part) of the problem! And after being called a Liar by said manager I certainly will not be “clicking here” I shall be taking it further!
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
Remember when @SkyUK and @virginmedia used to give a flying **** about their customers? I have both and I'm trying to give one up, but it may be both the way things are going!!!!
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia Still having issues Too mentally exhausted and disgusted to waste more time on another pointless phone call. Sought advice elsewhere and diagnosed a new set top box required. A reputable company unlike you would have delivered this and compensated me. You just don’t care do you?
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maverick
(@maverickMMI) reported
from
Glasgow, Scotland
@virginmedia Yeah, spoke to them briefly. Waited 75 MINUTES. Your rep admitted the fault. Said he was outing me on ‘silent hold’ for 2 minutes then 20 MINUTES later the line went dead. Absolute joke. Shambles of a customer service. Apparently that is quite common.
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Andy 'Ginge' Ritchie
(@AndyRitchie12) reported
from
Glasgow, Scotland
@virginmedia good morning, we've had numerous phone calls over the past few days from a call centre claiming to be you guys.. Saying that there is an issue with our router and asking us to tell them what lights are on etc? Is this a scam as I feel uncomfortable giving that info.
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Max/Magnus Joss
(@magnusjoss) reported
from
Glasgow, Scotland
@virginmedia It's not an area issue; you prematurely closed my account on the wrong date as I'm moving house and the team members handling the cancellation put the wrong date in. I phoned customer service yesterday morning and was able to be reconnected, it's fixed now.
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Ellenor
(@supaellie1) reported
from
Glasgow, Scotland
@virginmedia this has got to be THE WORST service in the whole world. Been a virgin customer for years and years then when you bill goes up and you phone you get a good deal... promised a deal. Sitting all day waiting for instalment to phone to be told it was rejected!
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Darren 🏴🇬🇧
(@darrenmiller75) reported
from
Bishopbriggs, Scotland
@virginmedia just been on/off hold with 2 call handlers to get cut off after 1hr 40 mins regarding upgrading with black Friday personalised email I received. Absolutely disgraceful customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Ellis
(@SarahEl68069928) reported
@virginmedia We have the £37 a month fibre broadband deal. The virgin installer has put the hub in the living room rather than in the hallway which we previously had with sky. I believe this is why the wifi signal does not work upstairs. Sky originally gave us a wifi booster box which worked
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R
(@ReiBolano) reported
@virginmedia But why should this task fall on us as customer? Shouldn't virgin media have responsibility on sorting out their consent prior to installation? Poor management based on this experience
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Captain Hindsight
(@dodger0703) reported
@virginmedia Yeah, we paid off the phone after his death and asked to cancel the sim, money was obvs taken to pay off the phone but sim was left active. All money was from our account as we set it up for him, just feel like virgin quick to take money bot to cancel stuff
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Captain Hindsight
(@dodger0703) reported
@virginmedia Spoke to people on the phone for the past 2 days and am no further on, if i can find a good deal on tv and broadband elsewhere i will be leaving them too. It will be £200 a month loss for yourselves but customer service is not what it once was IMO
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Michael (Burt)
(@MichaelOBurt) reported
@virginmedia Hello, I've just received a new virgin box and it keeps flickering to a black screen intermittently sence I've used it. I've checked all the connections, and all seem good. Could you help me fault find this?
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22
(@benice2215) reported
@virginmedia The cable installment appointment kept being canceled from November 2021 eventually being due on 22 March 2022. Now I don't live in that address, from where neither I can relocate the service now cancel those cable installment appointments.
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Colleen
(@ColleenLloyd) reported
@virginmedia No just a construction issue.
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Karl
(@darklordkceo) reported
@virginmedia What about WhatsApp? I see there's a Service available, I don't like being on the phone
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dammalisse
(@dammalisse) reported
@virginmedia We have been experiensing this issue for 6 days now, as a result we can't use video calls with zoom, meet, etc. Workikg from home is almost impossible. WE NEED TO HAVE THIS FIXED ASAP PLEASE.
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George Garden
(@reverendgv1) reported
@toastmcsavage @virginmedia What's the Mrs current customer status? 🤔