Virgin Media

Virgin Media Outage Report in Renfrew, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Renfrew, Scotland 01/18/2026 23:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Renfrew, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Paisley, Uddingston, Dumbarton, Erskine and Renfrew.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow TV
United KingdomGlasgow Internet
United KingdomJohnstone Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

  • rchlcrns rachael (@rchlcrns) reported from Glasgow, Scotland

    @Melfyx @virginmedia They are truly thee worst WiFi company in the whole world I loathe them

  • debbievee25 Loyal🐻Since 87🇬🇧 (@debbievee25) reported from Glasgow, Scotland

    What Is It With @virginmedia you pay an absolute fortune for their services & at least 3 times a month your services goes down!! WTF! What’s the deal with your internet service now!

  • BrittenyCox Britteny Gibson (Cox) (@BrittenyCox) reported from Glasgow, Scotland

    @virginmedia Sorry, I can say for certain regarding wired as I don’t have an ethernet cable to test but wireless is constantly down - usually a few times a day signal completely stops.

  • Perdita21 anne collins (@Perdita21) reported from Glasgow, Scotland

    @virginmedia Yes. I was assured that it would be fixed by 9.20 this morning after dealing with support from abroad that took 20 mins. Tried again 7 hours later and same result.

  • Lisa_Louise89 Lisa Louise Geary (@Lisa_Louise89) reported from Clydebank, Scotland

    @virginmedia yet again more shocking customer service from virgin media ! @richardbranson how you can be proud of your company I do not know. #bringthecallcentersbacktotheuk

  • graemeT2010 graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    @virginmedia help please I tweet in twice now REPLY

  • BrittenyCox Britteny Gibson (Cox) (@BrittenyCox) reported from Glasgow, Scotland

    @virginmedia We don’t have a home phone hooked up. So If I phone, I’ll be charged on my mobile. Can I please have the contact details of the complaints department. It’s unacceptable that Virgin thinks its okay to let their customers go without service for several hours.

  • Perdita21 anne collins (@Perdita21) reported from Glasgow, Scotland

    @virginmedia help Virgin Media. Broadband in Glasgow G129UE down for 2nd Day. No text updates. 2 calls to India useless. I will be leaving if this is your idea of customer care!

  • alakaza1975 Karen Goldie (@alakaza1975) reported from Clydebank, Scotland

    Worst customer service I have ever experienced @virginmedia as a customer for 20 years I have never been treated so bad in all my life, would think twice if you are a customer of Virgin Media and switch to someone else 😡😡

  • Newlandsdoc Decdoc (@Newlandsdoc) reported from Glasgow, Scotland

    @virginmedia Still same problem. Internet dropping off 6 or 7 times a day. Tried all@your fixes getting nowhere

  • Perdita21 anne collins (@Perdita21) reported from Glasgow, Scotland

    @virginmedia WiFi signal weak in G129UE again. I thought this had been resolved after 2 days. Fed up !!!

  • BrittenyCox Britteny Gibson (Cox) (@BrittenyCox) reported from Glasgow, Scotland

    @virginmedia Yes and checked service it nothing is listed. Rebooted the router twice.

  • discostu67 Stuart O'Kane (@discostu67) reported from Glasgow, Scotland

    @virginmedia It tells me there is a problem with my tv service which is working fine and my broadband is ok which it is not, this has been going on for weeks now

  • donners32 Andrew Donnelly (@donners32) reported from Glasgow, Scotland

    10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles

  • kirsbonj 🌞Kirsty🌞 (@kirsbonj) reported from East Kilbride, Scotland

    @virginmedia TiVo box stuck on starting up. Been like this since 8am. Have reboot everything. WiFi Ok!! G74 area. Is there an issue

  • tessybee10 Tessy B (@tessybee10) reported from East Kilbride, Scotland

    @virginmedia meant to have 3 months free in a new house trying to charge £137.90 after talking to customer services absolutely no help whatsoever please IM me

  • dtr1984 🏴󠁧󠁢󠁳󠁣󠁴󠁿David🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@dtr1984) reported from Glasgow, Scotland

    @virginmedia what's the deal with the skysports f1 hd channel , it's not working

  • GOTHICGUY270477 ALAN (@GOTHICGUY270477) reported from Cambuslang, Scotland

    @virginmedia This is the second time you lost my house number you gave me free movies for 3 moths then assured me it wouldn’t happen again and it has I’m also going to Ofcom about your recommend a Freind feature I did it the right way and I’m be treated like an idiot

  • GeorgeCochrane1 George Cochrane (@GeorgeCochrane1) reported from Glasgow, Scotland

    @MotoNutJob @virginmedia Thing is BB appears to be regional. Different providers give better service in different regions. You cant even recommend switching to supplier 'X' Good luck!

  • LILPEEPACHU laim (@LILPEEPACHU) reported from Paisley, Scotland

    @virginmedia internet went down at 00:09, go to the hub admin page and it says Internet: Access Denied Nothing had changed, cables are fine - pls help I need internet for security stuff

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RachCB1 Rachel (@RachCB1) reported

    @virginmedia 48 hours now trying to work from home with shocking broadband on your latest hub with top fibre package. Told should be fixed by 8th Nov. HELP!!!

  • TINYWEND Wendy M Croft (@TINYWEND) reported

    @virginmedia Would it be possible for me to try again tomorrow, I have to leave for work now. Thank you very much for your help and apologies for wasting you time.

  • TheBoxingMadMan The Boxing Mad Man (@TheBoxingMadMan) reported

    @virginmedia Internet down for most of the day in Letchworth area. Why???

  • therealsambo121 Vergen f@@king useless (@therealsambo121) reported

    @virginmedia well done I mean well done it's took four days to fix and fixed . I'm expecting at 15 pounds off my bill

  • Mabowe92 Bowe (@Mabowe92) reported

    @virginmedia Hi, I sent a mail today stating I wanted to cancel my Internet on the 31st December and I received a mail back to say it would be cancelled in 30 days! Can this be looked at ASAP please? I cannot get through to anyone on the phone.

  • Rainhulk Rob (@Rainhulk) reported

    Just had an extremely frustrating experience trying to cancel broadband from @virginmedia. The transfer from Retentions to Cancellations kept failing so had to call back and give details over again. Once through it took over 20 minutes repeating I wanted to cancel. Never again.

  • Tylerkenny12 Tyler (@Tylerkenny12) reported

    @virginmedia It’s terrible, when will this be fixed ? Surely you guys are concerned, Colchester area must be resolved quick

  • richiemorton01 Richie Morton (@richiemorton01) reported

    @virginmedia So got hold if a human then put on hold for the movers team ?????? I just want to ******* cancel

  • zymurgic Simon Hewison (@zymurgic) reported

    @MW1CGG @alexbloor @pythag_mjw That's assuming that Virgin Media's mandatory CPE doesn't do nasty thing like send fake RSTs or break NAT sessions they deem to be inactive. I have quite a few problems running various tunnelling protocols across Virgin Media, but I guess that modem mode might remedy it.

  • moat_mrs MrsMoat (@moat_mrs) reported

    @virginmedia is there an issue with your services in SM5? I have no internet or tv service. You online service status is no help.