Virgin Media

Virgin Media Outage Report in Renfrew, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Renfrew, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Renfrew, Scotland 01/21/2026 17:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Renfrew, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Paisley, Uddingston, Dumbarton, Erskine and Renfrew.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

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Virgin Media Issues Reports Near Renfrew, Scotland

Latest outage, problems and issue reports in Renfrew and nearby locations:

  • XRachelRoss Rachel ♥ (@XRachelRoss) reported from Kirkintilloch, Scotland

    Been trying to sort my @virginmedia bill since November. Raised a complaint and spent hours on the phone. 4 agents have told me everything’s fixed. Just received another bill and it’s more than double it should be. Why can’t they get this right?!

  • marcmcb11 Marc (@marcmcb11) reported from Glasgow, Scotland

    @the_pieface @virginmedia Been with them a year now and only recently had problems don’t know if they are maybe upgrading a lot at the Moment or not?

  • smiles333 Pauline Cameron (@smiles333) reported from Erskine, Scotland

    @MartinSLewis 🙏🙏 for all you do!! Any ideas on how to get hold of @virginmedia ? I’ve been trying for 5 weeks, to cancel. I’ve emailed, phoned, tweeted. Nada!! Should I just stop dd?

  • Silverwidow84 Tommy Ross (@Silverwidow84) reported from Cambuslang, Scotland

    @virginmedia Can I please have it explained why, when my cost goes up, my service level goes down? 3 days running I’ve had highly unreliable internet, which isn’t great when working from home.

  • GaryMiller87 Gary Miller (@GaryMiller87) reported from Thornliebank, Scotland

    @virginmedia I have the complaint reference yeah, they initially responded then ignored all other comms thereafter. Should I DM the ref?

  • chris_mcbain Chris McBain (@chris_mcbain) reported from Glasgow, Scotland

    @virginmedia your customer support phone service is an absolute disgrace. Trying to resolve issues with our broadband, sorry but an automated message isn’t going to fix anything.

  • N_febfWESTLIFEx NicolaFayxo (@N_febfWESTLIFEx) reported from East Kilbride, Scotland

    @virginmedia easily the worst customer service team I’ve ever dealt with.

  • bawz Darren of Mcilvaney (@bawz) reported from Renfrew, Scotland

    @taff_owst @Twitch @KCOMcare ah. load on the exchange (assuming you're on adsl?) or your isp throttling your downstream bandwidth then 🤔 I know virginmedia were/are doing this once you pass 1gb down, albeit there should still be sufficient headroom to watch streaming with no issues 🤔 bizarre!

  • petewhelan Pete Whelan (@petewhelan) reported from Glasgow, Scotland

    @virginmedia can you help. I’m working away with a colleague and you’ve cut off his SIM card ahead of his new handset being delivered. He’s therefore got no phone for the next 48 hours. Anything you can do to reconnect him?

  • smiles333 Pauline Cameron (@smiles333) reported from Erskine, Scotland

    @virginmedia My bill has shot up and I want to cancel my contract!! I’ve been trying to do that for 5 weeks!!!!

  • erinnstenson Erin Stenson (@erinnstenson) reported from Clydebank, Scotland

    @virginmedia can u provide a number for me to contact that won’t give an auto response and hang up please

  • nosrepat Lyn Paterson (@nosrepat) reported from Glasgow, Scotland

    @virginmedia email not working yet again. Awful company, awful service.

  • N_febfWESTLIFEx NicolaFayxo (@N_febfWESTLIFEx) reported from East Kilbride, Scotland

    @virginmedia you’ve got the worst customer service team I’ve ever known. Sick to the back teeth of being hung up on ‘WHILE ON HOLD’

  • Craigsheesh Craig Taylor (@Craigsheesh) reported from Alexandria, Scotland

    @virginmedia I have an outstanding complaint since 12/01 with a promise a supervisor would call within 72 hrs having heard nothing since 12/01 I phoned yesterday and was told a supervisor would call within 24hrs still no call appalling customer service. Where do escalate this to

  • bigverne2000 Alistair Macqueen (@bigverne2000) reported from Milngavie, Scotland

    @virginmedia Hi, eventually after over an hour of holding(for the third time) got though to someone who asked me to go through everything again for a third time. After 20 minutes of language difficulties got them to agree to send an engineer to my house in Wednesday to try and sort issues

  • mickhutcheson michael hutcheson (@mickhutcheson) reported from Bishopton, Scotland

    @mcneill_craig @virginmedia They don't make live chat easy to find for existing customers. If you are a new customer browsing packages it's there. But minute you log in to VM online the function vanishes into thin air

  • smiles333 Pauline Cameron (@smiles333) reported from Erskine, Scotland

    @virginmedia what an absolute disgrace! I have been trying to get through fir weeks on phone. I’ve emailed, I’ve filled out complaint form and nothing! I want to cancel my account!!!I will tweet every day till someone contacts me!

  • smiles333 Pauline Cameron (@smiles333) reported from Erskine, Scotland

    @virginmedia what a disgrace! Trying to get hold of someone for 5 weeks!!! They keep ignoring all my messages! Going to cancel direct debit

  • chris_mcbain Chris McBain (@chris_mcbain) reported from Glasgow, Scotland

    @virginmedia your customer support phone line is an absolute disgrace. Issues with our broadband... an automated message isn’t going to resolve. All you offer is an automated message then hang up.

  • inchfad65 BARRY R J GRANT (@inchfad65) reported from Clydebank, Scotland

    @ballinacup69 @virginmedia Been with them since the old ntl days .. got boxes in 3 rooms , just trying to cut it to what we use !!! Absolutely disgraceful that a grown woman comes off the phone in that state .. @virginmedia have serious customer issues .. it’s all about ££££ nothing else

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CrochetLady15 *********🦖🟩⬜️🟪 (@CrochetLady15) reported

    @virginmedia woke up to no internet really important meeting I need to attend at 10am on video link Your website won't load over 4g any idea when you are going to restore service to North Wales Wrexham area?

  • RealDavethePape David William Pirate Baird O’Donnell (@RealDavethePape) reported

    @virginmedia is there an issue with broadband service this morning? I can’t even access virgin media site or app via phone to check the service status

  • patheticbill maz (@patheticbill) reported

    @virginmedia I wfh and I'm using mobile data to post that your internet is down in Northern Ireland. Sort it out.

  • rasputin_zero Ross Hopkins (@rasputin_zero) reported

    Now be kind to the #virginmedia customer service crew, it's not their fault their company's servers are made of findus lasagne.

  • R_Scotty76 Richard Scott (@R_Scotty76) reported

    @virginmedia This morning I’m having a weird problem, some websites work others including your own don’t, some of my devices can connect to their online servers and others can’t. SL0 area, is this a known problem in my area?

  • nkokonjeru JNeL (@nkokonjeru) reported

    @virginmedia internet down again SE7

  • _PaulQuinton Paul Quinton (@_PaulQuinton) reported

    @virginmedia internet down, your website down

  • Immydee123 Immy Demus 🇿🇲 🇵🇸 (@Immydee123) reported

    @virginmedia sort your **** out. Even the calls to you are not connecting and says you are closed. Is this what we get after the price hike?

  • Ec1990x Emma (@Ec1990x) reported

    Virgin media charging customers a fortune for the broadband to go down every few days is a piss take eh @virginmedia #virginmedia

  • sglasg sg (@sglasg) reported from Oritor, Northern Ireland

    @virginmedia Broadband and your service check website down for me this morning BT20 #downdetector