Virgin Media Outage Report in Renfrew, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Erskine, Johnstone, Paisley, Uddingston and Dumbarton.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
||
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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David McGill
(@DavidMcGill7) reported
from
Glasgow, Scotland
@virginmedia TV & Internet was down for 4 days last week now it’s all off again & won’t be fixed until tomorrow night at the earliest, a dreadful service 🤬
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Lesley MacGregor
(@scoobs1969) reported
from
Kilbirnie, Scotland
@virginmedia Knowing about it doesn’t make it any better! The fibre service has been shocking recently
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia WiFi down? , app down?
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Paul Wilcox
(@NorthernSaint72) reported
from
Barrhead, Scotland
@virginmedia your broadband service is woeful. Every single day for months it goes off. Stuck in a contract that does not provide the service we pay for. All we are told there is an issue in our area. You won’t have any customers here soon.
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Hugh Moan 💙
(@weeshug72) reported
from
Glasgow, Scotland
@virginmedia why just you just call me under the guise of "offering me a discount on my services" then offer me a deal that means me paying for an extra service I don't currently use or want?
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Wilson
(@wilsonfkp) reported
from
Renfrew, Scotland
Broadband is down, @virginmedia I guess this is affected by @ScottishPower blackout in PA4
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Kirsty Learmonth
(@kl7582) reported
from
Glasgow, Scotland
@virginmedia Trying to get help with tv box, no online help through the live chat? Can you assist please
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Rab Lynch
(@rablynch4) reported
from
Glasgow, Scotland
@LynneLang3 @virginmedia Aye the cheek will help, apologise you ungrateful jerk
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia I was promised a reconnected service by yesterday. Didn't happen no form requested 😡😡
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Dave
(@MXK1000) reported
from
East Kilbride, Scotland
Guys supposedly from @bt_uk going round the doors in EK saying my neighbours have complained of slow internet speeds. That's ok I'm on VirginMedia. They asked me to do a speed test on my phone. I told them to piss off. 1 I'm not a BT customer 2 I'm not your data source
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia GT it would be easier if you could access a telephone and engage with a customer that needs assistance. I have now wasted another 20 mins of my time 😡😡 how do I get a resolution?
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That Glasgow Florida Family🏴🏳️🌈
(@GlasgowThat) reported
from
Cambuslang, Scotland
@virginmedia Bullshit! I’m gonna do everything I can on social media to let everyone know what a **** customer service and service you supply. This is not a one time thing it has been constant. I will ensure anyone thinking about joining to go elsewhere. Keep checking my page and you will see
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Fiona Sandford
(@sandford_fiona) reported
from
Glasgow, Scotland
@virginmedia no broadband for hours now in G20 - can you help?
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David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia I have never experienced such shocking service on the telephone for 150 mins still not resolved. I have 2 properties in the one block I requested one of them to be disconnected! VM disconnected both the tenant is now screaming at me as she works from home 😡😡
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That Glasgow Florida Family🏴🏳️🌈
(@GlasgowThat) reported
from
Cambuslang, Scotland
Virgin Media @virginmedia should be investigated by Ofcom they are taking money from people while not supplying a service. They are providing a substandard service when the do supply it. Major areas of Glasgow no internet until Jan 5th. Do not join this company they are the worst
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Karen Sime 💙 #TeamNHS
(@Karencrafts) reported
from
Glasgow, Scotland
@MargMarvelous @virginmedia I know. Virgin is down in Glasgow but I still need a new hub as the reset button on mine is broken. I’ve been going in circles on the app and website for the best part of an hour. A simple email address would have resolved it in 5 minutes!
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Elenita
(@Coops_71) reported
from
Thornliebank, Scotland
Working from home is great fun when @virginmedia goes down and you’ve got a deadline.
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dios mio la creatura 🏳️🌈🇺🇦
(@lordofanywhere) reported
from
Glasgow, Scotland
@virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.
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Alexander Adair 🌙
(@AlexxAdair) reported
from
Glasgow, Scotland
@virginmedia It wont even let me run a speed test. When I go to status check it says no problem found but when I call I says intermittent issues??
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Naveed Asghar
(@naveedasghar) reported
from
Glasgow, Scotland
@virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Martin Lilly
(@MartinLilly10) reported
@virginmedia Either you sort this last complaint out by Friday (13 Jan) or I WILL complain to Ofcom and instruct legal proceedings against you.
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TheUnitedSection101
(@UtdSection101) reported
@SuzKola @ManUtdMEN Why the hell should I stream I ain’t a bum like you who can’t simply pay for virgin media lol you get bt on virgin for free but have to pay for sky my only issue is why do that when 3:00 ganes don’t get put on tv. Just don’t make sense. Nobody has time to stream I like quality
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Gunshow Joe
(@Gunshow_Joe) reported
@virginmedia I do. I have been a VM Broadband customer for many years and I've never encountered anything like this before. It comes to something when Googling the number brings up countless results of people asking whether the number is genuine or a scam, based on their behaviour
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Phil
(@PhilPhenom) reported
@virginmedia no virgin network working in KT5 area, no TV or Internet. Is this issue being worked on?
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Paul Plumbly
(@plumdog25) reported
@virginmedia you guys are seriously embarrassing when it comes to customer service. 5 weeks and counting with no TV service 4 engineers and still not resolved. Absolutely pathetic!
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Maarten
(@MaartenSleeckx) reported
@virginmedia Yup, just ship the problem away from yourselves and the public eye, also making me email you instead of emailing the customer with no Internet. Shame shame shame. #NotConnected Stay away from Virgin Media.
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Unwanted Life
(@UnwantedLife_Me) reported
@virginmedia It's a problem that your other team claims will take to the 17th Jan to fix at the easiest. Why does your company constantly have these issues? Do you need to be granted permission to be a utilities company? What third party complains or government body can I escalate this to?
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David hill
(@hilly_cfc) reported
@virginmedia I first raised this issue in April or May last year! I have been promised call backs within 48hrs on at least 4 occasions, but still nothing. I have had no written response or anything.
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Susan Ateh
(@SusanAteh) reported
@virginmedia Has not worked!!! Wi-Fi not working again. I have a work deadline. Supposedly technician coming today but don’t trust it. Why is management not calling as they said they would??
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Maarten
(@MaartenSleeckx) reported
@virginmedia I have tried a different device (OP6T and S20+ 5G), both mobile phones with mobile data BECAUSE I HAVE NO WIFI TO USE ON ANY OF MY COMPUTERS DO I. I could hotspot from a phone to my pc, but the connection for that is way too poor. I'm on 4G in Newport. 1/2