Virgin Media Outage Report in Renfrew, Scotland
Why is my Virgin Media service not working?
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Renfrew, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Renfrew, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 4: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Renfrew, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, East Kilbride, Paisley, Clydebank, Alexandria, Erskine, Johnstone, and Blantyre.
| City | Problem Type | Report Time |
|---|---|---|
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Wi-fi | 16 hours ago |
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Wi-fi | 22 hours ago |
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2 days ago | |
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Wi-fi | 2 days ago |
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Internet | 2 days ago |
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TV | 2 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Renfrew, Scotland
Latest outage, problems and issue reports in Renfrew and nearby locations:
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David (@DRoss215) reported from Paisley, Scotland@virginmedia Still waiting on Gareth to get in touch. @Ofcom can you please help? No service since the end of January π‘π‘
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David (@DRoss215) reported from Paisley, Scotland@virginmedia Email sent hopefully I will get a speedy resolution. Another 40 minutes of my time wasted!!
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Hugh Moan π (@weeshug72) reported from Glasgow, Scotland@virginmedia why just you just call me under the guise of "offering me a discount on my services" then offer me a deal that means me paying for an extra service I don't currently use or want?
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That Glasgow Florida Familyπ΄σ §σ ’σ ³σ £σ ΄σ Ώπ³οΈβπ (@GlasgowThat) reported from Cambuslang, Scotland@virginmedia Bullshit! Iβm gonna do everything I can on social media to let everyone know what a **** customer service and service you supply. This is not a one time thing it has been constant. I will ensure anyone thinking about joining to go elsewhere. Keep checking my page and you will see
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Kirsty Learmonth (@kl7582) reported from Glasgow, Scotland@virginmedia Trying to get help with tv box, no online help through the live chat? Can you assist please
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David (@DRoss215) reported from Paisley, Scotland@virginmedia I was promised a reconnected service by yesterday. Didn't happen no form requested π‘π‘
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Rab Lynch (@rablynch4) reported from Glasgow, Scotland@LynneLang3 @virginmedia Aye the cheek will help, apologise you ungrateful jerk
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Karen Sime π #TeamNHS (@Karencrafts) reported from Glasgow, Scotland@MargMarvelous @virginmedia I know. Virgin is down in Glasgow but I still need a new hub as the reset button on mine is broken. Iβve been going in circles on the app and website for the best part of an hour. A simple email address would have resolved it in 5 minutes!
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Wilson (@wilsonfkp) reported from Renfrew, ScotlandBroadband is down, @virginmedia I guess this is affected by @ScottishPower blackout in PA4
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Elenita (@Coops_71) reported from Thornliebank, ScotlandWorking from home is great fun when @virginmedia goes down and youβve got a deadline.
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Alexander Adair π (@AlexxAdair) reported from Glasgow, Scotland@virginmedia It wont even let me run a speed test. When I go to status check it says no problem found but when I call I says intermittent issues??
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David (@DRoss215) reported from Paisley, Scotland@virginmedia GT it would be easier if you could access a telephone and engage with a customer that needs assistance. I have now wasted another 20 mins of my time π‘π‘ how do I get a resolution?
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David McGill (@DavidMcGill7) reported from Glasgow, Scotland@virginmedia TV & Internet was down for 4 days last week now itβs all off again & wonβt be fixed until tomorrow night at the earliest, a dreadful service π€¬
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Lesley MacGregor (@scoobs1969) reported from Kilbirnie, Scotland@virginmedia Knowing about it doesnβt make it any better! The fibre service has been shocking recently
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David (@DRoss215) reported from Paisley, Scotland@virginmedia Unfortunately Gareth has been unresponsive I contacted him last Thursday nothing since then still no service π‘π‘
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David (@DRoss215) reported from Paisley, Scotland@virginmedia I have never experienced such shocking service on the telephone for 150 mins still not resolved. I have 2 properties in the one block I requested one of them to be disconnected! VM disconnected both the tenant is now screaming at me as she works from home π‘π‘
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Dave (@MXK1000) reported from East Kilbride, ScotlandGuys supposedly from @bt_uk going round the doors in EK saying my neighbours have complained of slow internet speeds. That's ok I'm on VirginMedia. They asked me to do a speed test on my phone. I told them to piss off. 1 I'm not a BT customer 2 I'm not your data source
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Paul Wilcox (@NorthernSaint72) reported from Barrhead, Scotland@virginmedia your broadband service is woeful. Every single day for months it goes off. Stuck in a contract that does not provide the service we pay for. All we are told there is an issue in our area. You wonβt have any customers here soon.
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David (@DRoss215) reported from Paisley, Scotland@virginmedia I have been waiting since Thursday for a representative to get in touch why? @Ofcom service been disconnected for nearly two weeks. Impossible to speak with anyone from Virgin Media π‘π‘π‘
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That Glasgow Florida Familyπ΄σ §σ ’σ ³σ £σ ΄σ Ώπ³οΈβπ (@GlasgowThat) reported from Cambuslang, ScotlandVirgin Media @virginmedia should be investigated by Ofcom they are taking money from people while not supplying a service. They are providing a substandard service when the do supply it. Major areas of Glasgow no internet until Jan 5th. Do not join this company they are the worst
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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rovertegdol (@rovertegdol1) reported@virginmedia @robertfine2 Itβs a ******* shambles this disconnection fee. Tell them to get to ****.
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The Twist and Turn Book Blog (@booksandemma) reported@virginmedia Hi @virginmedia I did it online and got a "C" number for it but now it no longer exists! I filled the form AGAIN so i have 2 numbers now! we just want help we have been with you for over 18 months and have not had 1 week without issues! and now its 8+ times a day cutting out!
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Lizi π΄σ §σ ’σ ³σ £σ ΄σ Ώ (@lizixx) reported@virginmedia Hi, is there any issue with the virgin go app? Mine's never seems to work, won't allow me to sign in and get constant error messages
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kane (@kanemc6) reported@virginmedia No cause your service keeps going down constantly sort it out π‘π‘π‘
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JacobSully (@JacobSully6) reported@virginmedia Yes issues on both connections. Apparently your overseas staff can't see any issues on any end. Not to worry, we will be moving to Sky (who despite every one of your staff b*tching about, is more cheaper and more reliable) once our contract is up.
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CallMeCobie (@Cobie24657353) reported@virginmedia The wife's gone down wth
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Nick (@custardsnatcher) reported@superwonderstar @virginmedia Unfortunately it's really poor for most of the channels. There's too many to list where the subtitles aren't available or supplied
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N Ironwolf (@NIronwolf) reported@sizzsarz @virginmedia @virginmedia DON'T π SELL π BANDWIDTH π YOU π CAN'T π SUPPORT π And if you dare say you CAN support it, then ******* do that!
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Heidi Kitch (@heidikitchmakes) reported@virginmedia Thatβs not the answer, Iβve been trying to cancel my contract since December is there someone @VirginMedia that could contact me???? Spoke to customer services today, and someone was supposed to call me back
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β (@snowybc) reportedVirgin media yet again ruining my gaming experience . **** does down every night