Virgin Media Outage Report in Johnstone, Renfrewshire, Scotland
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The latest reports from users having issues in Johnstone come from postal codes PA5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Johnstone, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Johnstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Johnstone, Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Renfrew, Johnstone, Paisley, Alexandria, Dumbarton, Clydebank, Erskine and Greenock.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Renfrew |
Internet | |
| Glasgow |
TV | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Johnstone, Scotland
Latest outage, problems and issue reports in Johnstone and nearby locations:
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
@virginmedia still looking to speak to a human about the wifi blackspot in my home. Your App doesn’t work and pre recorded options are not relevant. Please advise or I cancel direct debit.
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Carla🏴👩👦🐱🧘♀️🏃🏽♀️⚽️🔴⚪️
(@KoolMamma) reported
from
Glasgow, Scotland
Hi @virginmedia any response yet please to my tweet yesterday re poor internet speed? #wifi #internet
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Lindsay Reid
(@lindsr87) reported
from
Greenock, Scotland
@virginmedia’s customer services are shocking! Wish @bt_uk would hurry with fibre in my area 👍🏻
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Kevin
(@Tumsh41) reported
from
Greenock, Scotland
@virginmedia My Broadband appears to be down. Can you please assist?
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Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia sort it out again Virgin area 28 Glasgow problem
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia There are no issues in my area and the tests found no faults. How do I do a hard wired test, do I need to connect a laptop somehow? Thanks
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Carla🏴👩👦🐱🧘♀️🏃🏽♀️⚽️🔴⚪️
(@KoolMamma) reported
from
Glasgow, Scotland
Is there an issue with WiFi in G69? @virginmedia
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RonnieM
(@RonnieM87485) reported
from
Glasgow, Scotland
@debbievee25 @Lord_Carson12 @virginmedia I'm in Balornock, no issues here.
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia Ah I think I see my issue. It’s the M50 broadband package so I think 54 mbps is about average
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Andy Bryan
(@andybryan11) reported
from
Glasgow, Scotland
@virginmedia is the number 0800 052 1251 anything to do with you or was it a scammer? If so not a fan of being cold called to upgrade after only having the service for a few months
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Sue McCaffray
(@midge60) reported
from
Erskine, Scotland
1 hr 10 mins on the phone to @Virginmedia to fix my dreadful WiFi and they cut me off!
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ians
(@ianster78) reported
from
Glasgow, Scotland
Anybody else have constant problems with their #virginmedia WiFi
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Lindsay Reid
(@lindsr87) reported
from
Greenock, Scotland
@virginmedia I’ve had terrible WiFi coverage at home in the past few weeks and a mega frustrating conversation with your tech team this afternoon.
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
@virginmedia how do I speak to a human? We have a wifi blackspot. None of your recorded message options help. I need to speak to an actual person.
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Sue McCaffray
(@midge60) reported
from
Erskine, Scotland
@Virginmedia so I just waited 40 mins trying to get thru to your support got thru and they cut me off! #WiFi
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Carla🏴👩👦🐱🧘♀️🏃🏽♀️⚽️🔴⚪️
(@KoolMamma) reported
from
Glasgow, Scotland
@virginmedia Still having constant issues with it I’m afraid.....
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OG Nasty
(@thenewpenny) reported
from
Renfrew, Scotland
@virginmedia pls advise how I cancel my TV & broadband contract. The website and helpline are not providing any support.
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Scott Cowan
(@ScottCowan5) reported
from
Glasgow, Scotland
@virginmedia The agent over the phone checked with the support team, who advised that because the notes apparently say I didn't ask for a disconnection (I did) then the 30 days has to start from today. I am not paying up to the 9th of November as after Monday I will not be using the service.
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Scott Cowan
(@ScottCowan5) reported
from
Glasgow, Scotland
@virginmedia I phoned up on the 15th of September and said I wanted my contract stopped after it ends, which is tomorrow. How is that not cancelling?! I was told I would need to call on the 9th or 10th to cancel my contract, so I phoned today. I'm guessing the calls are all recorded?!
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Can someone call me regarding my account I have a complaint also that I will be looking to make
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Hubrishunter
(@hubrishunter) reported
@virginmedia Are you being serious? You want to see the evidence of poor customer service? Where are you based? Have you ever used the service to see what the customers have to endure? #virginmedia
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Jason mead
(@Jaymead109) reported
@virginmedia Both they suck nothing works to fixing the wifi well anyway apparently u said ur "fixing it" I guarantee it will be the same like everytime u said u will fix it tbh
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nilesh kapoor
(@kapoornicks) reported
@virginmedia Just make sure the complaint is taken seriously and resolved ,thanks .
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Gemma Dooling
(@DoolingGemma) reported
Shocking service from @virginmedia yet again! Loss of service since Thurs, told no issues in our area. Earliest app for engineer was Tues. Multiple residents in village reporting same issue.
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Joanna Gray
(@josephine2808) reported
@SkyFootball @virginmedia HELP
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carolyne payne 🏆🏆🏆🏆🏆🏆
(@piqxi) reported
Been on phone to Virgin Media to try and cancel as spending per month is too high. After 30 mins, have come away without losing any channels or broadband speed for nearly £40 less per month. How have they got away with charging so much for so long? #virginmedia
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Jonathan Peace
(@JPwritescrime) reported
@lilmissmorfett So is Virgin Media (though they did reduce our monthly bill by 50% and upgrade our signal strength, so that's okay I guess.) Hope you're feeling better.
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Rick Power
(@rickpower) reported
@AvFc_0973 @SkySports @virginmedia The signal Sky Sports gives VM is my guess!
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cusack
(@Cusxck) reported
@virginmedia Wireless it’s awful and I can’t run wired so I’ve had to deal with powerline adapters and boosters that have done little to nothing
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Bish_AvFc
(@AvFc_0973) reported
@rickpower @SkySports @virginmedia Is it a virgin issue or sky sports?