Virgin Media Outage Report in Johnstone, Renfrewshire, Scotland
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Johnstone, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Johnstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (15%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Johnstone, Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Dumbarton, Alexandria, Erskine, Greenock, Johnstone and Clydebank.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Glasgow |
Total Blackout | |
| Dumbarton |
Internet | |
| Glasgow |
TV | |
| Glasgow |
Internet | |
| Alexandria |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Johnstone, Scotland
Latest outage, problems and issue reports in Johnstone and nearby locations:
-
Chris
(@fatshez) reported
from
Glasgow, Scotland
@virginmedia @McGettiganIrene City centre and no service!
-
James Meaney
(@Jamzi) reported
from
Glasgow, Scotland
@virginmedia Rebooting and factory resetting doesn’t help, unfortunately. I switch the hub to modem mode, the light goes purple like it should, connect the other router but this then shows no internet
-
Chris
(@fatshez) reported
from
Glasgow, Scotland
@virginmedia Broadband. We're at 166 Buchanan Street. Office block in Glasgow City centre. Every business in the building that uses Virgin is affected. No broadband service.
-
Kimo
(@flyingscotjim) reported
from
Newton Mearns, Scotland
@virginmedia @ycruiselesley It seems there is cynical removal of channels and an increase in monthly costs at the same time. This coupled with the exorbitant costs of the helpline add up to very poor value for money
-
Yvonne Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia My Internet connection has been buffering since last week it came back on this morning then just 10 minutes ago went back off I turned the router on and off and it seems fine but it is really annoying so I would like to know if they are problems in my area 28
-
Nacho Man 🇬🇧🏐
(@nachoman18721) reported
from
Glasgow, Scotland
My current Virgin Media package: £100. To renew my contract package £120. If I was a new customer £80 WHAT A JOKE. @virginmedia
-
Eilish
(@eilishmcaleer7) reported
from
Clydebank, Scotland
@virginmedia no longer a virgin media customer, still waiting on my cheque of the amount I’m owed being posted to my new home address
-
Yvonne Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia my WiFi is on and off can you confirm if there is a network problem on my area Glasgow G20
-
lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia Sorry they never bothered to get back to me yesterday last message at 15.59 to say looking at account then nothing!
-
Scott Garrett
(@garrett_golf) reported
from
Glasgow, Scotland
Is there an issue with services just now @virginmedia 🤔
-
Yvonne Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia Well yes it have did the test on my virgin media app why can’t virgin media put a notice or send a notice on this app to tell us network problems in certain areas and also this twitter page why cant it be updated with area out of service terrible 😡
-
Kevin
(@Tumsh41) reported
from
Greenock, Scotland
@virginmedia After 40 minutes our television service via @virginmedia was restored. It was quite a lengthy update though
-
Colin Burrows
(@TheBuzzard1319) reported
from
Glasgow, Scotland
@virginmedia It was ur customer service staff that caused the problem in the first place I’m certainly not goin to be contacting virgin when they should be contacting me, I’ve lost a day off work due to the incompetence of the customer service staff
-
Gareth King🏴🇪🇺
(@evilgareth) reported
from
Glasgow, Scotland
Day ³ of no @virginmedia service & 2 engineers turn up. Not convinced as they are baffled how we got a cable to our house (it seems "you guys dug up the garden" is a mind blowing response) & while agreeing that @SGNgas messed the wires it seems "f**k knows" is all they can offer
-
lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia Sorry but this number is useless I think it automated not a person! Have no intention of sorting out my problem unless I phone a premium no. Will now be changing provider, 30 years plus with virgin/ntl had enough
-
lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia Not an acceptable service answers really are just to make you go away, which sadly I will now be from from virgin media
-
Maniche
(@McManiche) reported
from
Glasgow, Scotland
@virginmedia I am having a nightmare trying to speak to someone in your team. What a disaster your customer service is. Coming to you soon @SkyHelpTeam. Help!
-
lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia This is a premium no will cost more than monthly saving, looking onto this it would appear lots of customers have same issue, I was totally mislead by your staff as told them I wanted same channels would rather take this forward with a written complaint please advise how
-
Stephen
(@EstebanRum) reported
from
Dumbarton, Scotland
@virginmedia absolutely shocking service and 0 for customer care😡#poorattitude #rude time to try @SkyUK I guess.
-
James Meaney
(@Jamzi) reported
from
Glasgow, Scotland
@virginmedia Hi there. Since signing up for virgin media I have had very poor WiFi service. Connection dropping a lot. A resolution for this is using the super hub 3 in modem mode and connecting another router, but I’m having a lot of issues doing this
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Colin
(@CSW59577690) reported
@virginmedia Thank you for your recommendation but I’ve already tried what you advise, I have both telephoned on many occasions and written via web and my complaint gets changed to resolved when it is not. Guess I’ll have to wait 8 weeks to escalate it.
-
Lorr
(@lorr3) reported
@virginmedia Hi our WiFi is gone very slow one of my sons rooms can no longer receive a signal we have an old modem obviously needs to be upgraded I have already two lots of boosters that i paid for this is not what we signed up for they said that it was the best WiFi around and the fastest!!
-
Lorr
(@lorr3) reported
@virginmedia One room that has literally no signal and the rest of the house extremely slow,when installed we had one black spot the attic now it’s travelled not good enough tbh yeah i spoke to them before re landline said they would get bank to me that was over a year ago!
-
Colette Orr
(@ColetteOD182) reported
@virginmedia @virginhelp hi you've made it impossible for me to pay my bill as you've stopped being able to call and do it and I can never sign in on-line as you say my email is wrong! Shouldn't be this difficult to pay 😕 I thought I'd sorted it after many phonecalls but nope
-
Lorr
(@lorr3) reported
@virginmedia Also I have messages in my inbox here speaking to girl Rachel told me to ring 1908 well I dint have time to be waiting 15 mins to speak someone it’s just terrible service
-
Mark
(@muzzy_Walks) reported
@virginmedia hi getting no WiFi reception in rooms upstairs and at edge of house. Used the virgin connect app and no use, it can't even find my hub which is the first step. I clearly haven't got coverage which I am paying for please help.
-
Lorr
(@lorr3) reported
@virginmedia My neighbour told me she got boosters from you’s and has no trouble now also I’m paying gif a phone line that we don’t use because when we switched to you’s it dosn’t show our number so no one will answer our calls!!
-
Steve Allen
(@Snazz16) reported
@virginmedia is @skysports red button not working again? #everytime #nevereverworks
-
Tilly Babb
(@TillyBabb) reported
@virginmedia Ok, so it’s now getting on for 24 hours since I’ve had any internet, obviously also not able to watch TV etc, it just beggars belief that this service is so awful.
-
scouselegacy ✨🎄❄️
(@scousenat) reported
@virginmedia down again biggest pile of shite