Virgin Media outages and service status in Johnstone, Scotland

Problems in the last 24 hours in Johnstone, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Johnstone, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Johnstone, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Dumbarton, Greenock, Clydebank, Alexandria, Paisley, Barrhead, Johnstone, Erskine, Renfrew, and Bishopbriggs.

City	Problem Type	Report Time
Glasgow	Total Blackout	36 minutes ago
Glasgow	Internet	3 hours ago
Glasgow	Internet	3 hours ago
Glasgow	Internet	3 hours ago
Glasgow	Internet	4 hours ago
Dumbarton	Internet	7 hours ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Johnstone, Scotland

Latest outage, problems and issue reports in Johnstone and nearby locations:

• 
  Loraine Riddick (@LoraineRiddick2) reported 2 minutes ago from Glasgow, Scotland

  @virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!

• 
  Fiona duddy (@DuddyFiona) reported 6 minutes ago from Greenock, Scotland

  @virginmedia is there any issues in pa14 with TV connection

• 
  Simone Pirastu (@Pirastu88) reported 7 minutes ago from Glasgow, Scotland

  @virginmedia Nothing, same problem. I tried from laptop and from the phone.

• 
  David A (@tofolo_1) reported 13 minutes ago from Glasgow, Scotland

  @virginmedia Are you kidding? I am not paying 30p a minute to call you. The contact us page says webchat but no link? It also says some text service but no number? Are you also just making it impossible to get in touch. If this becomes any harder to set up billing I will cancel....

• 
  Lesley MacGregor (@scoobs1969) reported 13 minutes ago from Kilbirnie, Scotland

  @virginmedia We have no internet either, and now having to use data on my phone, what is the issue for this area KA25 7HG ?

• 
  Willem_Wikkelspies (@spongebath63) reported 17 minutes ago from Dennistoun, Scotland

  @virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!

• 
  David (@DRoss215) reported 18 minutes ago from Paisley, Scotland

  @virginmedia GT it would be easier if you could access a telephone and engage with a customer that needs assistance. I have now wasted another 20 mins of my time 😡😡 how do I get a resolution?

• 
  Scott stafford (@scottstafford87) reported 24 minutes ago from Glasgow, Scotland

  @virginmedia It’s connected to the network

• 
  bristian cungay (@ChristianBunga7) reported 25 minutes ago from Glasgow, Scotland

  @virginmedia He treated me like I was stupid. Turned it off and on again and replugged the wires, he replaced the box and left. I mean I am stupid but there really was no need @virginmedia

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 Gary ScottishEagle 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garydg7) reported 28 minutes ago from Greenock, Scotland

  @virginmedia Not only that, when pointing out to your CS team that the account holder was a vulnerable person, my wife was advised "what do you want me to do with that?" By the operator. Shameful. Fix her issue and stop cutting her off for no reason!!

• 
  HotspurHurly61 🤍⚽💙 (Sean Hurl; Legacy Fan) (@HotspurHurly61) reported 29 minutes ago from Paisley, Scotland

  Dear @virginmedia are you having issues with internet connectivity in PA1 1xx area?

• 
  Paul Andrew martin (@PMartin1888) reported 32 minutes ago from Glasgow, Scotland

  @virginmedia Had to many difficult moments, with customer service, plus the Internet drops out every day without fail. Im cancelling at first opportunity

• 
  Rab Lynch (@rablynch4) reported 34 minutes ago from Glasgow, Scotland

  @LynneLang3 @virginmedia Aye the cheek will help, apologise you ungrateful jerk

• 
  Andrew Bradley (@AndrewTOG) reported 39 minutes ago from Glasgow, Scotland

  Well no @F1 the. Thanks to @virginmedia failing and not connecting. No customer support open and no response online… what dark age company is this ?

• 
  dios mio la creatura 🏳️‍🌈🇺🇦 (@lordofanywhere) reported 42 minutes ago from Glasgow, Scotland

  @virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.

• 
  Paul Wilcox (@NorthernSaint72) reported 46 minutes ago from Barrhead, Scotland

  @virginmedia your broadband service is woeful. Every single day for months it goes off. Stuck in a contract that does not provide the service we pay for. All we are told there is an issue in our area. You won’t have any customers here soon.

• 
  don mackeen (@donmackeen) reported 47 minutes ago from Glasgow, Scotland

  @virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?

• 
  AR #55 (@G1NG355) reported 53 minutes ago from Glasgow, Scotland

  @virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?

• 
  graeme Tannahill (@graemeT2010) reported 53 minutes ago from Glasgow, Scotland

  @O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia

• 
  Peter Robinson (@robbo_1962) reported 59 minutes ago from Dumbarton, Scotland

  @virginmedia I just turned everything off at the mains and restarted it all and that seems to have sorted it. Don’t know why I didn’t think to try that before. Thanks for your help and suggestions 👍

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  stepHen (@UTLR1888) reported 6 minutes ago

  @virginmedia Do you require any further help?

• 
  Elliott (@asher_pr1nce) reported 8 minutes ago

  @virginmedia my app says we're out of contract, I have tried 4 times to renew it with the same package, for cheaper and it says I'd get a email but, I've never received one. With my bill at £115+ now, I want this sorted otherwise I will shop around for better options.

• 
  Daniel Beach (@danielcbeach) reported 12 minutes ago

  @TonyDabell @mark_wootten @virginmedia After 24 years, I finally left Virgin Media for CommunityFibre a few weeks ago. £53 down to £21 p/m, and double the speed.

• 
  VoW Silla (@VoWSilla) reported 15 minutes ago

  @Benleo @virginmedia I phoned virgin due to having extremely slow Internet. They tried to sell me several other packages that would make me "wifi" faster as extra costs but insist I got the best speeds. And before I ended the call we were discussing mobile phone contracts that has nothing to do with my speed and I was honest to say, I can tell you are trying to sell me products that will not improve your service.

• 
  Cyberbob1uk (@cyberbob1uk) reported 15 minutes ago

  @hamsterpranks @virginmedia Use your cooling off period and get out of that contract. I'm currently on my 5th outage in 6 weeks.

• 
  Ben Leo (@Benleo) reported 16 minutes ago

  Update to this… they really are the worst company in Britain right now - and you won’t believe what @virginmedia have done. I called VM on April 30 asking them to come and fix a broken outside cable at my house. I was (wrongly) told that in order to fix the cable I had to agree a new two year contract which included a main 360 TV box and three streaming boxes. Nothing was ever arranged about fixing my problem, the broken cable. The Indian call centre guy just wanted a sale. After many calls and a missed appointments where I waited in pointlessly after no one ever turned up, an engineer came to fix the cable and install my new boxes. The TV never worked. More calls, two more engineer visits, and it still wouldn’t work. I then posted the original below on X. I then a call from the Virgin Media CEO @LutzSchueler’s assistant to say they MISSOLD me the new contract I never wanted because VM no longer offers 360 TV boxes which allow you to pause, record and rewind live TV. I said ok fine, just put me back on my old contract which had a 360 box - the contract I never would have left until you missold me a new one under the pretence I needed it to fix my broken cable. The CEO’s assistant said no, I can’t go back onto my old contract. And she said I can’t have a 360 box on my new contract. So I’m now stuck with a service I don’t want and was lied to about - with no option to return to my previous contract that I was perfectly happy with since April 2025. They’ve not only missold me a contract, spent hours and hours of my time trying to sort it and caused a hell of a lot of stress - but they’ve now also breached my old contract. She offered me £200 compensation and an apology and said I must stick with the new contract or disconnect. A completely shambolic, insulting and quite frankly disgusting way to treat a customer who has been with them for years. I’ve heard from many of you about similar situations and will now be taking the case to the ombudsman. A clear breach of the Consumer Rights Act and the The Consumer Protection from Unfair Trading Regulations 2008. If anyone has similar experiences with @virginmedia please write them below or DM me. I’ll be fighting for British consumers to make sure they can never treat people like this again.

• 
  Pete Carroll (@pcarrollmusic1) reported 16 minutes ago

  @virginmedia Absolutely despicable. My elderly parents had problems too when they first signed up to them, then they had to navigate their call centre speak from India to resolve it. They're not that good and don't care

• 
  Gothguy (@GothGuyGamer) reported 20 minutes ago

  @saltyy_savage start a new contract with virgin media with a new email address, the "new" customers get all the decent prices, sincerely ongoing customer for 10+ years paying £40 for a decent connection

• 
  Dee Jarvis 🟪⬜️🟩🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧 (@DeeJarv34798927) reported 20 minutes ago

  @Benleo @virginmedia My experience - engineer comes in to fix box. Tells me to put 'dog away!' I say 'no, she won't come into the lounge or bother you' 'Tea, coffee?' I say 'No' 'Water, fruit juice?' I add 'Fruit, fruit' he says I return with apple & banana He grabs both & puts them in his bag 🤨😖

• 
  UAVHive (@UAVHive) reported 21 minutes ago

  @Benleo I have worked in telecoms customer service so can vouch for Virgin Media being (in my view) the worst in the industry. They billed me twice for a single month & made me pay for equipment I'd already returned. I was overjoyed to cancel.