Virgin Media outages and service status in Johnstone, Scotland

Problems in the last 24 hours in Johnstone, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Johnstone, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Johnstone, Scotland

The most recent Virgin Media outage reports came from the following cities: Dumbarton, Alexandria, Glasgow, Greenock, Erskine, Johnstone, Renfrew, Paisley, Clydebank, and Bishopbriggs.

City	Problem Type	Report Time
Greenock	TV	2 minutes ago
Glasgow	TV	2 minutes ago
Glasgow	TV	4 minutes ago
Glasgow	TV	5 minutes ago
Johnstone	TV	6 minutes ago
Dumbarton	TV	8 minutes ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Johnstone, Scotland

Latest outage, problems and issue reports in Johnstone and nearby locations:

• 
  mac / macca (@neilmacallister) reported 52 seconds ago from Alexandria, Scotland

  @virginmedia - As it is more than 24 hours since this issue was raised, and is still not resolved, all checks completed and no service I want to book a home visit by a technician asap. Thank you.

• 
  mac / macca (@neilmacallister) reported 3 minutes ago from Alexandria, Scotland

  @virginmedia Is there a problem with TV reception in the G83 Area (Alexandria) ? Completed all diagnostic checks on my TV and Tivo box and still no reception yet. Please reply... thanks

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 Gary ScottishEagle 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garydg7) reported 4 minutes ago from Greenock, Scotland

  @virginmedia Yes, and reinstated her service around lunchtime today. Come 5pm, they cut her off again!!

• 
  bristian cungay (@ChristianBunga7) reported 5 minutes ago from Glasgow, Scotland

  @virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom

• 
  𝕽𝖚55𝖊𝖑𝖑 𝕱𝖚𝖑𝖙𝖔𝖓 (@rjmfulton) reported 6 minutes ago from Thornliebank, Scotland

  @virginmedia hi, just wondering if your support staff are trained on identifying and handling complaints properly? So far “to express my dissatisfaction” and “I would like to complain” haven’t worked.

• 
  🎄Marie🎄 (@rmariet7) reported 8 minutes ago from Greenock, Scotland

  @DannyWoodwad Been there when my mum had Virgin media. If I continue having problems, I will be changing.

• 
  Claire Webster (@claireWeb) reported 10 minutes ago from Glasgow, Scotland

  @virginmedia is there an issue with G3 area of Glasgow? Service checker not working either?

• 
  Vero Walters (she/elle) (@csersrule) reported 12 minutes ago from Milngavie, Scotland

  So this is new- I spoke with a CSR @virginmedia in Scotland. I struggled with her accent & she got irritated with me & snarled "Do you even understand English?" I mean, I have a few degrees issued from Canadian universities... maybe they felt bad for me?

• 
  David (@DRoss215) reported 20 minutes ago from Paisley, Scotland

  @virginmedia I have been waiting since Thursday for a representative to get in touch why? @Ofcom service been disconnected for nearly two weeks. Impossible to speak with anyone from Virgin Media 😡😡😡

• 
  Elenita (@Coops_71) reported 31 minutes ago from Thornliebank, Scotland

  @virginmedia I’ve waited 12 hours and still have the same issue

• 
  bristian cungay (@ChristianBunga7) reported 32 minutes ago from Glasgow, Scotland

  @virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.

• 
  David (@DRoss215) reported 34 minutes ago from Paisley, Scotland

  @virginmedia I was promised a reconnected service by yesterday. Didn't happen no form requested 😡😡

• 
  Holly McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Hollz2012) reported 36 minutes ago from Paisley, Scotland

  It seems I made a good call using the OVO priority link this morning and not one through virgin media. Joined a virtual queue of around 12,000 that took half hour and although would like to have been lower down at the gig, I can’t have many complaints. #peterkay

• 
  TDR-Dazabelle 👑 (@DarrenMcGuigan5) reported 40 minutes ago from Dennistoun, Scotland

  Anyone else having issues with @virginmedia today I can't get online no signal Nada

• 
  james parrott (@jamespa98970524) reported 42 minutes ago from Glasgow, Scotland

  @virginmedia unable to get a contact number, internet has been down for 2 days. Online only offers technician for Wednesday 27th… both work from home !!! HELP

• 
  AR #55 (@G1NG355) reported 43 minutes ago from Glasgow, Scotland

  @virginmedia Cannot be rectified as the services have been disconnected. I spoke with someone on Friday that said services would be reinstated within 4 hours. After 6 hours, we received nothing. Called back and basically said that call never happened and have no log of the call.

• 
  ZanderCurrie (@zandercurrie) reported 43 minutes ago from Paisley, Scotland

  @virginmedia Wifi not working at all also not letting me watch any live tv?

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿 Gary ScottishEagle 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garydg7) reported 44 minutes ago from Greenock, Scotland

  @virginmedia ... my wife who has authority to speak on her account on her behalf has been unsuccessfully trying to get you to once again resolve the issue. As it stands, we have been advised someone will be in touch within 24 hours. Unacceptable!! My mother in law lives alone

• 
  Loraine Riddick (@LoraineRiddick2) reported 52 minutes ago from Glasgow, Scotland

  @virginmedia There is no dial tone and I’ve tried another phone and line is still dead, so it must be the socket that is broken. I’m out now until 1230 if someone can arrange even a web chat as it’s almost 2 months without phone.. Ty

• 
  AmandaM2282 (@AmandaM2282) reported 57 minutes ago from Alexandria, Scotland

  @virginmedia Long story short I was told information that was not correct claimed my money back after being advised to do so the money then has been added back on to my next bill and after endless chats emails complaint forms promises of a call back I’m still waiting to get this resolved

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  colm mcwilliams (@colum26) reported 3 minutes ago

  @virginmedia extremely slow broadband in EN6 area. What is the problem and when are you going to fix it?

• 
  Jim Harrigan (@Bloodrave1984) reported 5 minutes ago

  @virginmedia Still happening BB8 area code, signal drops and reconnects, I will deal with it publicly. I cannot watch shows on streaming, I can just about get a daily done if it cooperates long enough. This is not good enough service, your customer support is no help either.

• 
  Dave (@bigdave22003388) reported 5 minutes ago

  @O2 customer service is an absolute joke nearly 3 hours on hold on the online chat for time to raise up to 122 minutes again gone downhill since joining @virginmedia

• 
  Andy W (@AndrewW12290183) reported 10 minutes ago

  @virginmedia Still yet to happen. Plus you will still keep my money for a TV subscription that I never signed up for. Virgin does not reward customer loyalty. I also see you think customers issues are funny

• 
  Dgjbear (@Dgjbear1) reported 15 minutes ago

  @AsstVirginmedia @princehowl_ This is an automated response. Zoe doesn’t exist. Virgin media is crap.

• 
  Graham Style (@grahamstyle) reported 15 minutes ago

  @SkyNews I'm not surprised @O2 is the worst rated complaint company. 6th March open an account with Virgin Media. 22th went on holiday, O2 just decided without notice to close the account. Been back for over a month, calling O2 every single day, complaints and fraud, nothing. Any help?

• 
  Alice (@tayloralicex) reported 16 minutes ago

  Anyone else know how to fix this @virginmedia keep billing me when I’ve given my notice to leave? Each staff member I try to contact about tells me something different and it’s a lot of money that will come out of my account which I cannot afford #virginmedia

• 
  Mo2 (@ImaginaryCard) reported 16 minutes ago

  Hello @virginmedia the Internet has been down since 7.30am and I haven't been able to register a loss of service on your website. Wtf

• 
  Andy Sutton (@AndySut63307161) reported 17 minutes ago

  @virginmedia Having problems accessing email on multiple devices, how do i resolve. Cannot find answers, BOT is useless. Do you employ humans with whom i may converse to resolve issues? Regards Andy

• 
  hedge (@hedge99) reported 19 minutes ago

  @virginmedia a need help with my house move