Virgin Media outages and service status in Johnstone, Scotland
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Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Johnstone, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Apr 11, 7:46 PM GMT+1.
- Internet (51%)
- Wi-fi (24%)
- Total Blackout (15%)
- TV (7%)
- E-mail (3%)
- Phone (1%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Johnstone, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Johnstone, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Johnstone, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Greenock, Clydebank, Paisley, Alexandria, Erskine, and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
TV | 4 hours ago |
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Glasgow
|
Internet | 12 hours ago |
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Glasgow
|
Internet | 1 day ago |
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Glasgow
|
Total Blackout | 1 day ago |
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Glasgow
|
TV | 1 day ago |
|
Glasgow
|
Internet | 1 day ago |
Nearby cities with recent reports
22 recent signals
2 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Johnstone, Scotland
Latest outage, problems and issue reports in Johnstone and nearby locations:
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Jim McEleny🏴 (@JimMceleny) reported from Greenock, ScotlandGot this in email from @virginmedia / O2, "Each year your Airtime Plan will be increased by the Retail Price Index (RPI) rate of inflation announced in February plus 3.9%. If RPI is negative, we’ll only apply the 3.9%." No problem with RPI increase, whats the 3.9% for? #robbery
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Holly McCormack 🏴 (@Hollz2012) reported from Paisley, ScotlandIt seems I made a good call using the OVO priority link this morning and not one through virgin media. Joined a virtual queue of around 12,000 that took half hour and although would like to have been lower down at the gig, I can’t have many complaints. #peterkay
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🏴 Gary ScottishEagle 🏴 (@garydg7) reported from Greenock, Scotland@virginmedia Your customer service is absolutely shocking. You have cut off a vulnerable pensioner twice in the past 72 hours for reasons of your own error, leaving her with no means of communication whilst apparently being unable to fix the issue for 24 hours. Shocking! 🤬
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Mhairi Phillipson 💙 (@lucken_fiddler) reported from Glasgow, Scotland@virginmedia I have had no broadband in G75 8 area of East Kilbride since 10.30pm on 3/11. We've had 4 rolling fix times which now says 14.15 today. tried your WhatsApp - told you are not taking anymore fault reports. Can you give honest fix time please?
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Hugh Moan 💙 (@weeshug72) reported from Glasgow, Scotland@virginmedia why just you just call me under the guise of "offering me a discount on my services" then offer me a deal that means me paying for an extra service I don't currently use or want?
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🏴 Gary ScottishEagle 🏴 (@garydg7) reported from Greenock, Scotland@virginmedia Not only that, when pointing out to your CS team that the account holder was a vulnerable person, my wife was advised "what do you want me to do with that?" By the operator. Shameful. Fix her issue and stop cutting her off for no reason!!
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Alan 🍀 (@bhoy_al) reported from Glasgow, ScotlandNever ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.
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Simone Pirastu (@Pirastu88) reported from Glasgow, Scotland@virginmedia Yes, I did. I must wait 24 hours to see if they solved my problem. Thank you very much 🙃
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Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland@virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!
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Rab Lynch (@rablynch4) reported from Glasgow, Scotland@LynneLang3 @virginmedia Aye the cheek will help, apologise you ungrateful jerk
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mac / macca (@neilmacallister) reported from Alexandria, Scotland@virginmedia ... any update on the G83 9PP issues ? Into the 3rd day of no TV reception and broadband connection constantly lagging...
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia Cannot be rectified as the services have been disconnected. I spoke with someone on Friday that said services would be reinstated within 4 hours. After 6 hours, we received nothing. Called back and basically said that call never happened and have no log of the call.
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Kevin Jackson (@kevinnjackson) reported from Thornliebank, Scotland@virginmedia is there an issue with Virgin Media broadband and phone connection in Glasgow? Neither are working for us and we can log a fault online
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mac / macca (@neilmacallister) reported from Alexandria, Scotland@virginmedia - Internet / Broadband service has been terrible last few days, any problems in this area, I am in G83 postcode Strathleven, Alexandria. Thanks
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🎄Marie🎄 (@rmariet7) reported from Greenock, Scotland@DannyWoodwad Been there when my mum had Virgin media. If I continue having problems, I will be changing.
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia that's us done with you guys.. We've been a customer of 30 years and incompetent staff have completed f*cked up.
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia As I said earlier, I’ve had no internet for the past month and continue to be charged. I can’t use most of your support services as I’ve never been sent any of my customer information @virginmedia
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Naveed Asghar (@naveedasghar) reported from Glasgow, Scotland@virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.
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bristian cungay (@ChristianBunga7) reported from Glasgow, ScotlandHey @virginmedia it’d be pretty cool if you guys fixed my internet at some point. Like i know I’ve only spent £30 trying to call you guys and I did get to speak to this nice angry man on your support line who hung up on me immediately (which is a bargain)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DarkFlash (@DarkFlash81) reported@MrROKinROK @dom_lucre You could be right but there are still people who think Richard Branson owns Virgin Media still or that Bill Gates will solve all of their Microsoft issues.
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Paul Parkin (@kingoftheshed) reported@virginmedia And once again it goes down just I’m about to watch the boxing. Sort it or I’m putting in a formal complaint.
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Craig Aldridge (@CraigA3) reported@virginmedia I have messaged you team online, replied to their emails and tried calling. But your team told me my package wouldn't change as I moved home then have sent me a contract for 4x as much and then decided to not pass security with me to fix. It's an evil scam
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EUGENE #igiveafHck (@olddiesel) reportedPoint 2) The big issue is that protesters want Govt to help them on fuel costs. Because they say they can't afford to keep paying this fuel cost going forward...... Edel a coach operator was on a Virgin Media news clip. She was saying she can't pass the cost on to customers
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jambino (@Jambino6_) reported@virginmedia YAP YAP “problems in my area yap yap” same problems every week mate, same ****** response on the phone oh I’ll do test blah blah blah. Horrible customer service, horrible wifi 🥱
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Debbie Cosway (@debbiecosway85) reported@virginmedia the up and down buttons have stopped working on my remote 😕
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Alloqui Strix (@AlloquiStrix) reported@virginmedia Perhaps, but not 1 day then 7 days between updates on the same day & within minutes. If this was a water outage for this length of time there would be water tankers delivering water to houses - why are you not providing us with mobile data during this extended SNAFU.
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Aaron Hudson (@AaronHudsonUK) reported@virginmedia @TelfordMemories Mine went down last night and despite it coming back on today the speed right now is 146mbps when I pay for a gig.
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Reformed Prisoner (@formerprisoner_) reported. @virginmedia are the most useless, care-less, let down of a company in existence. If you are considering going with them for broadband. Please don’t. Their technicians do half a job, cancel a thousand times and their customer support is outsourced to some foreign country.
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Phil (@philbreadin) reported@virginmedia how come my bill has jumped from £55 to £72 mid contract? I understand it's April and a small price increase is expected but £17 is taking the mick. With the issues I've had lately @sky is looking more tempting.