Virgin Media

Virgin Media Outage Report in Johnstone, Renfrewshire, Scotland

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The latest reports from users having issues in Johnstone come from postal codes PA5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Johnstone, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Johnstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Johnstone, Renfrewshire, Scotland 03/18/2025 10:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Johnstone, Renfrewshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Paisley, Dumbarton, Greenock, Erskine, Alexandria, Clydebank and Renfrew.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet

Community Discussion

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Virgin Media Issues Reports Near Johnstone, Scotland

Latest outage, problems and issue reports in Johnstone and nearby locations:

  • evilgareth Gareth King (@evilgareth) reported from Glasgow, Scotland

    Hey @virginmedia any clues when our broadband will be back? Slipped fix time twice & the other services (phone, TV) work... Unlike myself, partner & kids who can't as we've been offline all day now

  • ped1969 Ped (@ped1969) reported from Bishopton, Scotland

    @virginmedia no wifi for nearly 4hrs... tried to call but gave up after being on hold for 40 minutes... help.

  • ianster78 ians (@ianster78) reported from Glasgow, Scotland

    @virginmedia The lack of professionalism from your customer service team and also I’m looking to leave because yous can’t provide me with the service I am paying for but I need to pay to leave.

  • Doug1tux1 Douglas lindsay (@Doug1tux1) reported from Glasgow, Scotland

    @virginmedia you should tell your Indian call handlers who are cold calling old customers not to shout at them for not being with virgin media, it’s just rude.

  • Mullen3219 Martin Mullen (@Mullen3219) reported from Glasgow, Scotland

    @virginmedia hi so I tried to cancel my contract as its ridiculously priced and when got through to your team they wouldn't put it through and told me to phone tomorrow what's this about I am just want to leave its too expensive

  • lidlmix John Doh (@lidlmix) reported from Glasgow, Scotland

    @virginmedia hi, I just downloaded American Utopia and the sound was awful. Also, when I tried to sign up to the Virgin Store the text on the TV screen was really screwed up. Have you been having problems,?

  • InnesRoss2 Innes ☺️🌷 (@InnesRoss2) reported from Glasgow, Scotland

    @virginmedia Our internet has been down all day and I’ve tried everything to fix it. Please help!

  • ziggyhewitt John Hewitt (@ziggyhewitt) reported from Barrhead, Scotland

    @TonyGreen67 Hi I'm from HMRC. It has come to my attention that you owe inheritance tax, please pass on your bank details. Thanks in advance. Also, your last payment to Virgin media never went through. I will deduct that as well. Saves you bothering in these trying times. 🤪

  • evilgareth Gareth King (@evilgareth) reported from Glasgow, Scotland

    @virginmedia The fix time has twice slipped.. it's "not ideal" that we are trying to work offline as a teacher & Citizens Advice Bureau manager (in addition to offline homeschooling now too) #virginmediadown #homeschooling

  • ped1969 Ped (@ped1969) reported from Bishopton, Scotland

    @michaelt1967 @virginmedia We gave up, constant hassle with poor virgin wifi... fitted Nest wifi and turned our virgin Hub to Modem mode. Everything is brilliant now.

  • Newlandsdoc Decdoc (@Newlandsdoc) reported from Glasgow, Scotland

    @virginmedia my internet is down was promised a virtual tech assessment last night but changed to 22/12 visit. I need access as work in NHS Primary Care ASAP

  • ianster78 ians (@ianster78) reported from Glasgow, Scotland

    @virginmedia So I have to pay for a service that yous can’t provide and then if I leave for this reason I have to pay for that aswell

  • ryang23_ ryan (@ryang23_) reported from Glasgow, Scotland

    @virginmedia any updates on the internet being down g51

  • MrReillyJohn John BIDEN WON Reilly ™ 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MrReillyJohn) reported from Glasgow, Scotland

    @virginmedia disgusting staff twice put on hold when trying to complain over 2 hours! What a **** service

  • jonzo1 Jonathan Abourbih (@jonzo1) reported from Glasgow, Scotland

    @virginmedia my internet has stopped working a few minutes ago. Any network issues in South Glasgow?

  • ryang23_ ryan (@ryang23_) reported from Glasgow, Scotland

    @virginmedia why’s the Internet down?

  • CakesByKinane Cakes By Kinane (@CakesByKinane) reported from Glasgow, Scotland

    @virginmedia hi I’ve been trying to get in touch now for a few days about a new hub as mine is 5.5 years old and my wifi is so poor because of it. Can someone get back to me please? Thanks!

  • MCrothall Marc Crothall (@MCrothall) reported from Milngavie, Scotland

    @virginmedia Not a 100% as signal dropped out a few times during the day mid meeting /lesson- better today & hopefully it will hold up in days weeks ahead as it looks like we are in for a longer haul with #homeschooling #workingfromhome

  • soulboydaveybee david belcher (@soulboydaveybee) reported from Glasgow, Scotland

    @virginmedia Slow. Erratic. Unreliable. And I don’t currently have the time to waste on phone calls which end with me being abruptly disconnected

  • evilgareth Gareth King (@evilgareth) reported from Glasgow, Scotland

    @virginmedia That's the issue. The status bit on the site doesn't get updates...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RevHastingsSoph Rev. Sophia (@RevHastingsSoph) reported

    @virginhelp @richardbranson @virginmedia i'll knit u guys one too pls fix my wifi

  • mohammedabass42 Mohammed Abass (@mohammedabass42) reported

    @virginmedia very poor customer service! Kids at school are better!

  • ClareBaxter13 ClareBaxter (@ClareBaxter13) reported

    @virginmedia why on earth is a village without TV and WiFi for 4 days. Being told it is down just isn’t good enough when most people are still working from home. Who will pay for my loss of earnings?

  • fabsalva Fabrizio Salvatore (@fabsalva) reported

    @virginmedia Hi, I have no dial tone at all and on the screen of the home phone I have the message 'Check phone line', as if the phone is disconnected. I asked other peopke in the street, and they had intermittent problems today because of the works, but now their phones work....

  • TonyTWallace Tony Wallace (@TonyTWallace) reported

    @virginmedia can you please assist? My Virgin TV isn't working; there is an Amber light on the box and I've been through the fault finding procedure, checking the cables, switching off/on but no change. Is there a wider problem?

  • Smcn04830056 Smcn (@Smcn04830056) reported

    @virginmedia installation date has been delayed yet again and is now scheduled almost 9 weeks after I signed up. In the meantime I am struggling to work from home spending endless money on a mobile hotspot. When I call Virgin no-one can help me find a solution. Terrible service.

  • fabsalva Fabrizio Salvatore (@fabsalva) reported

    Hi @virginmedia , there were a lot of works done by you in the BN2 6 area of Brighton this morning (6-7 vans were parked in the street) and now our phone line does not work. TV & Broadband work ok. Your 'Service Status' page says there is no known problem. Can you please advise?

  • lapearce1982 Laura Pearce (@lapearce1982) reported

    @virginmedia I am disgusted with your customer service. Trying to cancel contract as dad has passed away. No one is helping me. Instead I am being pushed pillar to post. I am already in a stressful situation; you are making me feel worse. Not great on #MentalHealthAwareness week

  • mmaryJ Jill D 💙 (@mmaryJ) reported

    @virginmedia Are you getting any other reports of problems in the gu14 area? Mine is down again - 7th time today.

  • lapearce1982 Laura Pearce (@lapearce1982) reported

    @virginmedia I am account holder. they told me they cant deal. Why do I have to keep explaining my situation. Why can't someone just cancel contract. If not why cant someone ring me! they said they have tried. If they are ringing home phone, my dad is dead, he cant answer! I don't live there