Virgin Media Outage Report in Johnstone, Renfrewshire, Scotland
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The latest reports from users having issues in Johnstone come from postal codes PA5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Johnstone, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Johnstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Johnstone, Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Dumbarton, Erskine, Greenock, Clydebank, Alexandria, Johnstone, Paisley, Barrhead, Gourock and Renfrew.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Johnstone, Scotland
Latest outage, problems and issue reports in Johnstone and nearby locations:
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Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia the whole street is down but website says no known issues. What gives?
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Gerard Asterisk 'Em 🍷
(@Gerard_D_) reported
from
Glasgow, Scotland
@cartujakds I've had my national insurance number used some amount recently, and Virgin Media issues, despite leaving them over three years ago.
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Graham Cook
(@GrahamCookRSVPD) reported
from
Paisley, Scotland
@vmbusiness None of my business lines have been working since Friday. No update despite having called customer service, emailed our complaint handler etc. How do we escalate this issue that’s harming our business?
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Susie
(@Susie61180) reported
from
Greenock, Scotland
@virginmedia all my channels including freeview ones are giving the message 'channel not authorised' this morning, I've rebooted and still the same, any help please??
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Ceallaigh Nic hEachaidh
(@kellyarla_) reported
from
Greenock, Scotland
Anybody else having problems with Virgin Media internet?
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RSVP Design
(@RSVPDesign) reported
from
Paisley, Scotland
@vmbusiness no broadband service today for those businesses with static IPs?
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David Houston
(@hoostie101) reported
from
Glasgow, Scotland
@virginhelp I’ve been a virgin media customer for 25 years and am raging after receiving a massive hike in my monthly payments. My contract comes to an end and I’m minded to move. Can you call to discuss or provide complaints number.
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RSVP Design
(@RSVPDesign) reported
from
Paisley, Scotland
@virginmedia how do we get an order progressed? Order placed to move our business lines on 30th March - still not done. The new office is 10m away! Your customer service team continue to provide no explanations nor updates?
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Kells Bells
(@kells_bGood) reported
from
Glasgow, Scotland
@SteTechGaming @virginmedia I changed from the hub 3 to the hub 4 and have had nothing but problems with it. I regretted sending the hub 3 back!
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RSVP Design
(@RSVPDesign) reported
from
Paisley, Scotland
@vmbusiness is there a broadband business outage in PA1 area?
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Sheraz
(@SHERAZRAJPUT786) reported
from
Glasgow, Scotland
@virginmedia Made numerous complaints since last Friday. They are not being resolved. Mis sold the product by agents. Account not been created correctly, wrong hub has been installed. Engineer did not install at point requested and WiFi extenders not provided. Super bad service
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jo
(@jojomcrob) reported
from
Milngavie, Scotland
@virginmedia is there an issue in G62 area. No tv or phone
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Sheraz
(@SHERAZRAJPUT786) reported
from
Glasgow, Scotland
@virginmedia Raised several complaints. No one helping. Mis sold product. Incorrect router installed. Engineer did not install where requested. WiFi extenders not fitted as promised. Major account errors. Shocking service.
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jonnyboy
(@john_milroy) reported
from
Glasgow, Scotland
Is virginmedia connect not working I have a hub 3 according to them don't have account ps 40 year with virginmedia
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Graham Cook
(@GrahamCookRSVPD) reported
from
Paisley, Scotland
@vmbusiness how do you escalate a complaint in virgin?Neither my order manager nor customer reps can seem to arrange a simple number forward so my business phone lines connect. Neither can they get my broadband working 7 days after the original installation daye
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia I’ve done all that and it always says “no issues” but often when you get through on the phone you’re told there are and engineers are working on it. I’m just fed up of having to go through all the tests and restarts every time I want to record something or watch catch-up tv
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia I’m paying for 200mbps and sometimes I achieve that, like now, but I still can’t watch @BBCiPlayer without constant buffering. This “local” issue was supposed to be sorted. Seriously considering other options to watch @BBCMOTD
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Jazza
(@jmilprint) reported
from
Glasgow, Scotland
@virginmedia 2 - 0 down let's hope it cuts out completely!!!
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S.🐾
(@TurdiiBurdii) reported
from
Paisley, Scotland
@thechubbynerd1 @virginmedia Yup. Think it's time to switch if this is how they treat people who have been with them since 2016.
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Billy Young
(@Billy1Young) reported
from
Glasgow, Scotland
@virginmedia I was one kill away from winning warzone match on cod before it came crashing down cos of your ****** internet service. Am fuming mate. You owe me a bottle of buckfast and 1g
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon White
(@Razor1967) reported
@virginmedia Good Morning, so since the start of December my Down load speed is an avg 30mbps instead of 200 , which is what I am paying for, also I have been on hold for 2hrs and spoke to know one. How can I get this fixed please?
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Dr Lisa
(@littleminx_01) reported
@virginmedia sat on hold for over 50 minutes to get some help with broadband installation is not a good start to your service provision!
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David Wheildon
(@DWheildon88) reported
@virginmedia The only other “help” I got was that I had to give a new email address to register my “new account” - the new account number couldn’t be linked, despite the fact that I stayed with Virgin when moving house.
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ii_peanuts
(@ii_peanuts) reported
@virginmedia nevermind its still terrible
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Maria Asensio Soler
(@soler_asensio) reported
@virginmedia All I want for Christmas is to get through to one of your customer service people to be able to close the account as moving abroad. Please!
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Hayley Banks
(@HayleyJo1984) reported
@virginmedia This chat/text messaging service is a joke! It's taken 70 mins for my message to be answered, someone has taken my details and has now told me they are going on a 15 minute break and to wait again!!
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Ryan Anderson
(@ryanstanley22) reported
@virginmedia The issues have been ongoing for over a week and yet your Twitter team have constantly ignored me and I haven’t been able to get through on the phone so it’s been an absolute joke
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Lisa January*
(@dragonlovingLFC) reported
When you are forced to work at home and @virginmedia is letting me down again. Everything is on line and urgent!
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Jason Barugh
(@jasonbarugh) reported
@virginmedia Unfortunately we have been Virgin customers for a very long time, so whether we got a discount is irrelevant. It's a very sad state of affairs that customer loyalty isn't rewarded. Maybe you should take the lead and change your practices?
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Simon 'all
(@AllDesignPrint) reported
Your regular reminder that @virginmedia are ******* terrible.