Virgin Media

Virgin Media Outage Report in Johnstone, Renfrewshire, Scotland

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The latest reports from users having issues in Johnstone come from postal codes PA5.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Johnstone, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Johnstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Johnstone, Renfrewshire, Scotland 03/18/2025 08:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Johnstone, Renfrewshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Paisley, Dumbarton, Greenock, Erskine, Alexandria, Clydebank and Renfrew.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet

Community Discussion

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Virgin Media Issues Reports Near Johnstone, Scotland

Latest outage, problems and issue reports in Johnstone and nearby locations:

  • CarolePaton Carole Paton (@CarolePaton) reported from Renfrew, Scotland

    As of tomorrow I have 10 working days left. This is lovely except that I have about 6 weeks work left to do!! Ridiculously slow internet isn’t helping @virginmedia

  • djtiggeh Tigg-Pupp (@djtiggeh) reported from Paisley, Scotland

    @virginmedia and yet again your broadband service has gone off. All fricking day. #refundme

  • Ogilvie75 Jonathan (@Ogilvie75) reported from Glasgow, Scotland

    @iamalisonperry @virginmedia To be fair VM supply to your house, beyond that you are on your own. Boosters are probably the worst way as they half the signal each turn. We receive 200Mbps, and 3 floors or in the garden up we still have 200. Look at powerlines or mesh networks — best investment you’ll make.

  • eithnethomson Eithne Thomson (@eithnethomson) reported from Glasgow, Scotland

    @virginmedia Broadband is down. No issues in area. Diagnostic tests say it’s ok. But it’s not working. Please help.

  • canadianweeg Kris Schimmel (@canadianweeg) reported from Glasgow, Scotland

    @virginmedia down again

  • Kennyf1283 Kenny from the Block (@Kennyf1283) reported from Glasgow, Scotland

    @virginmedia You are clearly having ongoing network issues across the country. It would be good if you actually acknowledged instead of pretending everything is fine on your main Twitter feed.

  • Rebecca_GMFC Rebecca Thompson (@Rebecca_GMFC) reported from Greenock, Scotland

    @virginmedia @stumcc761 Service is always shocking, fed up with it 😒🥱

  • robmcg6 Robert McGowan🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@robmcg6) reported from Alexandria, Scotland

    @virginmedia shocking service,on hold for over 30 minutes to speak to someone about my tv package.then they hang up. Time for a change after more than 10 years you would think they value your business 😡😡😡😡😡😡

  • tonyparvia Tony Parvia (@tonyparvia) reported from Glasgow, Scotland

    OK @virginmedia give me the number to disconnect. Your WiFi service has been absolutely abysmal for weeks on end now. Time to jump ship.

  • _Grejurn Grejurn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 @FurLough 2020 (@_Grejurn) reported from Glasgow, Scotland

    @virginmedia That's the result from running the test after logging in from the link you sent me. Running the test from my router doesn't show up any problems. Logs at the times had No Ranging Response, SYNC timing Sync failure, RCS partial service, no unicast maintenance opportunities errors.

  • casccvc helen corcoran (@casccvc) reported from Glasgow, Scotland

    @virginmedia you really need to sort your connections!!!! Getting sick and tired of paying full price for a sub par service!!! 😠😠

  • scottyoung16 Scott Young (@scottyoung16) reported from Paisley, Scotland

    Currently trying to work from home and @SkyHelpTeam broadband has been down since the weekend. Called and they said there’s no known issues, yet the issue I have is I STILL can’t get connected. A switch to @virginmedia might be in order

  • canadianweeg Kris Schimmel (@canadianweeg) reported from Glasgow, Scotland

    @virginmedia Down again! No faults on your website but whole street is down do it must be at your end

  • MerielClunas Meriel Clunas (@MerielClunas) reported from Glasgow, Scotland

    @virginmedia Can’t even register the fault as the page is broken 😑

  • canadianweeg Kris Schimmel (@canadianweeg) reported from Glasgow, Scotland

    @virginmedia It’s down again!

  • HendoHd93 HendoHD93 (@HendoHd93) reported from Clydebank, Scotland

    @cliveillenden @BrightonPoutine @PlayPositive @eurogamer Exactly I have the cheapest virgin media connection wirh the **** hub 3 router and plug Ethernet in like I would with my pc and PS4 anyways and it runs perfect.

  • keybo7 Kieran Reynold (@keybo7) reported from Clydebank, Scotland

    @virginmedia my box is not receiving signal. It has power but internet connection not working and ive no tv. Guy spent 30 mins on phone trying to fix it. Not good enough!

  • discostu67 Stuart O'Kane (@discostu67) reported from Glasgow, Scotland

    @virginmedia Says no issues

  • seanbrownrec Sean Brown (@seanbrownrec) reported from Glasgow, Scotland

    The award for worlds worst customer services goes to @virginmedia utterly disgraceful. #MoveToSky

  • Porter33R Richard Porter MBE (@Porter33R) reported from Bishopbriggs, Scotland

    @virginmedia usually singing your praises however your safeguarding policy for customers who are older people needs refinement. Sales teams not speaking to customer service has caused me and my parent great upset. Please look into training for all your sales staff please.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rachturner22 rachael hagar (@rachturner22) reported

    @virginmedia Yes outside work to be completed still it’s not good enough been waiting all this time to be connected slow service for sure no one cares at all no works been done to help solve the issue quickly at all ,just thankful relatives have cancelled virgin after my experience

  • Robert99088825 Robert (@Robert99088825) reported

    @virginmedia Yes 19/1/22 . I have been in contact. Customer service is awful. After 20 years I have left. Disjointed, dis functional, inept. I’ve had enough.

  • mighty___YT 🏴󠁧󠁢󠁥󠁮󠁧󠁿JoshMighty (@mighty___YT) reported

    @virginmedia your wifi is ******* horrendous needs sorting bad, you ******* donkeys

  • LordMondo3rd Leigh Yoxall (@LordMondo3rd) reported

    @virginmedia At 4 hours I gave up - @virginmedia can you advise me how to resolve these issues please. I am out of contract

  • J_B_Houston JB Houston (@J_B_Houston) reported

    Another night on the 4G backup with @EE Virginmedia really need a kick up the backside for how they treat complaints. An official complaint was launched earning the local cabinet fault caused by your swearing engineer yet NOBODY called me back. Expect an escalation on Monday

  • goonerkeif keith (@goonerkeif) reported

    @Natpirks @HughWoozencroft @virginmedia Virgin never again, 2 years of pain, their customer service drives you to drink! Once of their customer service guys actually changed my plan without me even asking….. good times!

  • MO78567048 Martin O'Connor (@MO78567048) reported

    @virginmedia I've called your retentions team three times now, requesting a lower price on new contract and finally asking to cancel. But each time I get an email stating I've agreed to a new higher price contract. Should I report the scam to the police?

  • CallumNestor Callum Nestor (@CallumNestor) reported

    @virginmedia I’ve tried, get absolutely no where speak to people who don’t have a clue I’m just gonna cancel it. Thanks anyway

  • Antony_Bird11 Agent A (@Antony_Bird11) reported

    Paid my @virginmedia bill and my services are still not working? Trying to get through to someone on whats app is impossible!! Any help?

  • petegreensit Peter Greensit (@petegreensit) reported

    @virginmedia Great if only the phone line where you can speak to a real human being instead of a bot or a WhatsApp that doesn’t connect! You have the worst customer service of every company I have ever used! Roll on may when my contract is up! Fault after fault leading to a router change