Virgin Media outages and service status in Johnstone, Scotland
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 5 outage signals in the last 24 hours around Johnstone, including 5 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 1, 1:27 AM GMT+1.
- Internet (64%)
- Wi-fi (13%)
- TV (8%)
- E-mail (7%)
- Total Blackout (7%)
- Phone (2%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Johnstone, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Johnstone, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 1: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Johnstone, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Alexandria, Paisley, Clydebank, Dumbarton, Erskine, Renfrew, Johnstone, Greenock, and Barrhead.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 15 hours ago |
|
Glasgow
|
Internet | 16 hours ago |
|
Glasgow
|
TV | 18 hours ago |
|
Glasgow
|
Internet | 19 hours ago |
|
Glasgow
|
Internet | 23 hours ago |
|
Glasgow
|
Internet | 2 days ago |
Nearby cities with recent reports
35 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Johnstone, Scotland
Latest outage, problems and issue reports in Johnstone and nearby locations:
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom
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don mackeen (@donmackeen) reported from Glasgow, Scotland@virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?
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Paul Andrew martin (@PMartin1888) reported from Glasgow, Scotland@virginmedia Had to many difficult moments, with customer service, plus the Internet drops out every day without fail. Im cancelling at first opportunity
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Joan Murdoch (@ThistleTigger) reported from Dennistoun, Scotland@virginmedia No, it's not fixed. Same thing happening now as it did yesterday. Alexa cannot connect to Internet, yet my phone can. Echo Dot has been checked and is fine so problem is with @virginmedia
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Alan 🍀 (@bhoy_al) reported from Glasgow, ScotlandNever ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.
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Crawford Milne (@CrawfordMilne) reported from Glasgow, ScotlandSo @virginmedia won't send out a technician because the signal coming into my house is fine - even though I keep telling them it's a problem with the WiFi from the router. I was offered a technician at a cost of £25 !! Absolutely disgraceful customer 'service'.
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Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland@virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...
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Simone Pirastu (@Pirastu88) reported from Glasgow, Scotland@virginmedia Nothing, same problem. I tried from laptop and from the phone.
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kirsteen.buchanan💙 (@teenteen1971) reported from Paisley, Scotland@virginmedia would it be possible to get help with my mums virgin media account please..... trying again to get this sorted.
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Wilson (@wilsonfkp) reported from Renfrew, ScotlandBroadband is down, @virginmedia I guess this is affected by @ScottishPower blackout in PA4
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David (@DRoss215) reported from Paisley, Scotland@virginmedia GT it would be easier if you could access a telephone and engage with a customer that needs assistance. I have now wasted another 20 mins of my time 😡😡 how do I get a resolution?
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia He treated me like I was stupid. Turned it off and on again and replugged the wires, he replaced the box and left. I mean I am stupid but there really was no need @virginmedia
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Holly McCormack 🏴 (@Hollz2012) reported from Paisley, ScotlandIt seems I made a good call using the OVO priority link this morning and not one through virgin media. Joined a virtual queue of around 12,000 that took half hour and although would like to have been lower down at the gig, I can’t have many complaints. #peterkay
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Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland@virginmedia I just turned everything off at the mains and restarted it all and that seems to have sorted it. Don’t know why I didn’t think to try that before. Thanks for your help and suggestions 👍
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Zandra Yeaman (@zandrayeaman) reported from Glasgow, Scotland@virginmedia App not giving any different info. Can you advise when the issue will be fixed? Do I receive a discount on my bill for the lack of service? 4 days now.
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Kieran Reynolds (@keybo7) reported from Clydebank, Scotland@virginmedia How did folk manage to buy these when site down?
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David A (@tofolo_1) reported from Glasgow, Scotland@virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!
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Zandra Yeaman (@zandrayeaman) reported from Glasgow, Scotland@virginmedia No, it keeps saying check for updates but there is no update and issue with the broadband not changed. This is day 4.
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mac / macca (@neilmacallister) reported from Alexandria, Scotland@virginmedia - As it is more than 24 hours since this issue was raised, and is still not resolved, all checks completed and no service I want to book a home visit by a technician asap. Thank you.
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Kevin Jackson (@kevinnjackson) reported from Thornliebank, Scotland@virginmedia is there an issue with Virgin Media broadband and phone connection in Glasgow? Neither are working for us and we can log a fault online
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Daviad Lee (@DeliJoJ82464825) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_IPTV6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Mark Aitken (@sparky0710) reported@virginmedia Internet been down in ML5 since yesterday lunchtime. When will this be resolved.any information or updates from apps are vague at best very poor.
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Amiel (@amieldh) reported@virginmedia how long do I need to wait to receive my welcome email with my login details? Ordered my broadband on June 29, 2026.
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Louise Ford (@pixiepoppett) reported@virginmedia my internet a d tv are down can u tell me how long this will be
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Total Football (@cjgamin99987610) reportedIf you are thinking about going with @virginmedia for internet just please don't do it. Help yourself by avoiding them
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Mollipod ✨ twitch streamer 💜 (@mollipod) reported@_Cheebiez I literally moved from virgin media to a different provider last year for this exact problem. Honestly they’re a joke!!
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Davie G 🇬🇧 (@fredbeare) reported@virginmedia why is your customer service sooo bad spent 5 hours today on various chats/calls each time you transferred me had to start all over again. Why dont your teams speak to each other. In the end i cancelled joining you. Your lack of service told me all i needed to know
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Louise Ford (@pixiepoppett) reported@virginmedia Still no solution and fix times just being moved all day. Ur customer services was of no help. Will be leaving at first opportunity.
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GeekyHairyBestia (@GeekyHairy) reported@virginmedia what the hell. Yet again service down in my area. It’s been consistent the two years I’ve been here but you’re the only option but yet again this week it’s been consistent. It’s clear you can not provide on your network to all houses in area so so it we pay for this
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🏃♀️ 💯 Di Brander 💯 🏋️♀️ (@DiBrander) reportedDisaster has struck the Brander household. The internet is down. Virgin Media said it could be up to 24 hours til they find/fix the fault. This is when you realise that the internet makes everything work, or not work.