Virgin Media Outage Report in Johnstone, Renfrewshire, Scotland
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The latest reports from users having issues in Johnstone come from postal codes PA5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Johnstone, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Johnstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Johnstone, Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Erskine, Dumbarton, Paisley, Johnstone, Greenock, Alexandria, Renfrew and Newton Mearns.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Phone | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Johnstone, Scotland
Latest outage, problems and issue reports in Johnstone and nearby locations:
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Kevin
(@Tumsh41) reported
from
Greenock, Scotland
@virginmedia My Broadband appears to be down. Can you please assist?
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia Ah I think I see my issue. It’s the M50 broadband package so I think 54 mbps is about average
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Can someone call me regarding my account I have a complaint also that I will be looking to make
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Sue McCaffray
(@midge60) reported
from
Erskine, Scotland
1 hr 10 mins on the phone to @Virginmedia to fix my dreadful WiFi and they cut me off!
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RonnieM
(@RonnieM87485) reported
from
Glasgow, Scotland
@debbievee25 @Lord_Carson12 @virginmedia I'm in Balornock, no issues here.
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Steebee
(@steebee35) reported
from
Glasgow, Scotland
@virginmedia I haven't been able to watch my virgin go app for months, continually being asked to register the same device to the point I can't watch anything, useless service
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia There are no issues in my area and the tests found no faults. How do I do a hard wired test, do I need to connect a laptop somehow? Thanks
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Scott Cowan
(@ScottCowan5) reported
from
Glasgow, Scotland
@virginmedia I phoned up on the 15th of September and said I wanted my contract stopped after it ends, which is tomorrow. How is that not cancelling?! I was told I would need to call on the 9th or 10th to cancel my contract, so I phoned today. I'm guessing the calls are all recorded?!
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
@virginmedia Still waiting for a response. Customer service is an absolute joke.
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OG Nasty
(@thenewpenny) reported
from
Renfrew, Scotland
@virginmedia pls advise how I cancel my TV & broadband contract. The website and helpline are not providing any support.
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Sue McCaffray
(@midge60) reported
from
Erskine, Scotland
@Virginmedia so I just waited 40 mins trying to get thru to your support got thru and they cut me off! #WiFi
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Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia why my service area 28 Scotland not@🤬 working AGAIN get it SORTED
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Scott Cowan
(@ScottCowan5) reported
from
Glasgow, Scotland
@virginmedia The agent over the phone checked with the support team, who advised that because the notes apparently say I didn't ask for a disconnection (I did) then the 30 days has to start from today. I am not paying up to the 9th of November as after Monday I will not be using the service.
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Ally
(@allymcnab1) reported
from
Clydebank, Scotland
@virginmedia tv go app not working,, trying to sign in keep getting,,, oops service not available at the moment try again later ,, any fixes
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
@virginmedia how do I speak to a human? We have a wifi blackspot. None of your recorded message options help. I need to speak to an actual person.
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Carla🏴👩👦🐱🧘♀️🏃🏽♀️⚽️🔴⚪️
(@KoolMamma) reported
from
Glasgow, Scotland
@virginmedia Still having constant issues with it I’m afraid.....
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Iain Wilson
(@iain40) reported
from
Glasgow, Scotland
@virginmedia is there problem with ntlworld email accounts just now. Can receive emails but not send. Continually states smpt password wrong
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Andy Bryan
(@andybryan11) reported
from
Glasgow, Scotland
@virginmedia is there an issue with the TV GO app? Had an error message last 2 days?
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
@virginmedia still looking to speak to a human about the wifi blackspot in my home. Your App doesn’t work and pre recorded options are not relevant. Please advise or I cancel direct debit.
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Carla🏴👩👦🐱🧘♀️🏃🏽♀️⚽️🔴⚪️
(@KoolMamma) reported
from
Glasgow, Scotland
Hi @virginmedia any response yet please to my tweet yesterday re poor internet speed? #wifi #internet
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dooms
(@Dooms_UK) reported
@virginmedia While this copy and paste is great, any ideas on when we can expect a resolution? Or is it like a "only between 9-5" kind of schedule on fixing it?
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Attack Of The Vault-Boy
(@AOTVaultBoy) reported
@FldMarshalMonty @Shayan86 @virginmedia Nope. New customers get the cut rates, those of us who've been with them for years pay through the nose. There's that customer loyalty for you.
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Dooms
(@Dooms_UK) reported
@virginmedia Unfortunately we have seen a repeat of an earlier issue which is causing intermittent broadband connectivity problems for some Virgin Media customers. We apologise again to those impacted our teams are continuing to work flat out to find the root cause of the problem and fix it.
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Dr Alexander Shukhobodskiy
(@shukhobodskiy) reported
@virginmedia My complain was deleted, saying issue was resolved that is unprofessional C-3003231980
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Dr Mirza Ahmad LLD
(@DrMirzaAhmadLLD) reported
@vmbusiness Absolute rubbish! I have been without a business connection since mid-Feb & still no resolution 😡
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gusto beats
(@gusto_beats) reported
@virginmedia This is a nationwide problem I assume?
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Andrew Weir
(@a_weir) reported
@virginmedia It’s not ‘intermittent broadband connectivity’, your DNS server is broken. Literally a fundamental of being an ISP. @VodafoneUK how quickly can I get 500up/500down installed?
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Karen Foster
(@uniquerockchic) reported
@virginmedia Broadband been on and off since yesterday, not been able to connect since 6pm, is there a problem in the BD4 area?
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Mark Hallas
(@MarkHallas) reported
@virginmedia any update on the broadband issues, been most of the day now
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Anony Moose
(@N0nyM00se) reported
@Veisenberg @RonnyDavies @virginmedia Are you seriously having trouble wrapping your head around what happened? It is not a police matter. An account was created. A contract was agreed. The installation failed. The engineer closed the account. That triggered a cancellation fee (wrongly so). This is a CS/ofcom issue.