Virgin Media Outage Report in Johnstone, Renfrewshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Johnstone come from postal codes PA5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Johnstone, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Johnstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Johnstone, Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Dumbarton, Alexandria, Paisley, Greenock, Renfrew, Johnstone and Erskine.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Dumbarton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Johnstone, Scotland
Latest outage, problems and issue reports in Johnstone and nearby locations:
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MICK🇮🇪T🇮🇪
(@michaelt1967) reported
from
Glasgow, Scotland
@Tam_Selleck @virginmedia been up and down past 10 days
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VictoriaMcGx
(@VictoriaMcG_) reported
from
Glasgow, Scotland
@virginmedia sort your shit please 🙂
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Iain J.
(@IainBaileIain) reported
from
Milngavie, Scotland
@gillykim55 @virginmedia Think you need to do that by phone. I've not found a way of removing stuff before. They are happy enough to sell you more of their crap online. I'm thinking of ditching @virginmedia entirely. Apart from broadband I dont think I actually use anything else i get from them
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Ruth Marshall
(@kandibabes) reported
from
Glasgow, Scotland
These idiots should pull their finger out and help people with online options. #fuckyourprofits @virginmedia
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Lee Walker
(@LAW1988) reported
from
Paisley, Scotland
@virginmedia WiFi is shit!!!
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amanda brown
(@ab533) reported
from
Milngavie, Scotland
@virginmedia I notice you have ignored me I want to complain as not only have I had crap service I have also had an e mail I am being billed for Netflix! I don’t have an account Never have You are scamming me. I can’t wait to cancel my service after 15 yrs Coz you are incompetent
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Margot McCuaig
(@MargotMcCuaig) reported
from
Glasgow, Scotland
@mikeybhoy11 @virginmedia Long may that continue. Checked their site and there’s an issue in Glasgow. Was intermittent all day and now gone completely 😭
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sara
(@farafone) reported
from
Glasgow, Scotland
@virginmedia help !!
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Lee Barros (Fotze)
(@BarrosLXXXIX) reported
from
Greenock, Scotland
@virginmedia Can I change my direct debit date, I have had no response from the text message service and calling up is pointless as they are closed. If not I'll just cancel my Direct Debit and pay you on my new chosen date.
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Jayne Rowe
(@minniemilto) reported
from
Renfrew, Scotland
@virginmedia is there problems with your service tonight. Parents tv stopped working. He phoned and you were to phone back but no return call.
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Stewart Priest 🌈 🏒
(@itsjuststewart) reported
from
Clydebank, Scotland
@virginmedia Thanks ML. My issue is with the misleading info in your initial comms to me. It does not reflect what @TurgenSec says is in the database. I don’t particularly care what you say to the ICO. Your first duty as the data controller is to me, the subject of the data.
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🏳️🌈🏴🏴MamaSilverside
(@MamaSilverside) reported
from
Glasgow, Scotland
Oh yay. @virginmedia is down again. Just to make being on lockdown even more fun. 🙄
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Karen hughes
(@Keh3112) reported
from
Milngavie, Scotland
@virginmedia every night our service drops out saying invalid internet connections . I’ve had a new router, there’s no flashing lights just no connection! Can watch tv but not catch up /on demand. Has went on for months! Fed up phoning 🙄
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BrianThomson
(@bthomson1986) reported
from
Milngavie, Scotland
@virginmedia have been trying to speak to someone to change my package with no luck - text service won’t reply, online can’t be done and phone Center’s no option - help please
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Kevin
(@Tumsh41) reported
from
Greenock, Scotland
@Aaroonio @virginmedia Not working this morning here.
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lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia Not an acceptable service answers really are just to make you go away, which sadly I will now be from from virgin media
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Rebecca Thompson
(@Rebecca_GMFC) reported
from
Greenock, Scotland
@virginmedia ridiculous service, constant no internet at home and affects more than one of us!!! Someone dm me and get this sorted, absolutely fed up
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nina
(@nina95020657) reported
from
Alexandria, Scotland
@riddmj @virginmedia I’ve also tried making a complaint online and it won’t send that either so you can’t do anything online or on the phone so if you cut people of what you going to do then just apologise. Because it’s not fair if you do actually do that.
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Woody Charisma
(@WoodyCharisma) reported
from
Barrhead, Scotland
@virginmedia Hi just set up our TV as we switched but all channels won’t work. Tried web chat and phone since yesterday but can’t get anyone to help
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Nix
(@nixxli) reported
from
Paisley, Scotland
@virginmedia the internet keeps disconnecting and I’m trying to work from home and I can’t have this effecting my work. There was a problem in the area yesterday but it got fixed now it’s not working again 😡
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ɾìçհ 🏴
(@tuhtut) reported
@virginmedia Could someone please follow up on my email response to my ongoing complaint C-24112296. It has not been resolved and needs urgent attention before any further money is taken illegitimately from my account.
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oblong
(@bazbazzler) reported
@virginmedia Im not frustrated I'm livid. 0900 today. Your checker says no issues and I've got a message blocking the football. Its like living in the stone age. I want data from you not lies. #virginmediagaslighting
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Joanne Nolan
(@joanneweave) reported
@virginmedia I recently received a new sim. I am struggling to keep my number as advised on your website as transferring from 48 network. Cannot get to speak to anyone. Think the issue is 48 bill pay account number?? Please advise.
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Lodge Cafe
(@LodgeCafe1) reported
Having been vocal on here about @Virginmedia's atrocious and indifferent attitude towards its customers and lack of service, I have been approached to build/support a media campaign to expose VM's behaviour - local and national media are interested! @rob__orr @KatyLiddellO2
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Max🏴🐢
(@maxlufc5) reported
HATE watching on iPlayer but my virgin media box is broken in my bedroom 🫤
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Donella Hignett
(@DonellaHignett) reported
@virginmedia It’s already been reported, so an issue has already been raised. It seems loads of your customers are having the same issue! If it’s not fixed asap then I’ll be expecting a £10.99 refund each month on my bill and I’ll pay for Netflix myself.
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Sarah Chadwick 💙
(@SarahChadwick4) reported
Is there anyway of getting these Internet problems sorted @virginmedia we have had nothing but problems with intermittent connection since we joined you a few months ago. had an engineer out and he did some things with the hub and it was OK for a few weeks then dropping again!
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ع غ
(@IbnA7mad_) reported
Ever since ive moved houses @virginmedia has been terrible.
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Mel Scrutton
(@MelScrutton) reported
@virginmedia How can I book an engineer visit through this route? It looks like a help forum which isn't what I need, I need an engineer to actually turn up unlike the previous 2 times we've tried this?
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Donella Hignett
(@DonellaHignett) reported
@virginmedia No I don’t think it is. I still need to redeem the 02 extra to give us 6mnths free Disney plus, but guess I won’t be able to add it to the virgin box then. Any idea what the issue with Netflix is?