Virgin Media Outage Report in Johnstone, Renfrewshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Johnstone come from postal codes PA5.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Johnstone, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Johnstone and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
January 20: Problems at Virgin Media
Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Johnstone, Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Paisley, Dumbarton, Greenock, Erskine and Renfrew.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Johnstone, Scotland
Latest outage, problems and issue reports in Johnstone and nearby locations:
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Nicola
(@weenixxx) reported
from
Glasgow, Scotland
@virginmedia your customer service agent has just hung up on me after you gave me terrible service and I asked to speak to a manager. Very very unhappy!!!
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Euankirkpatrick
(@euankirkpatric1) reported
from
Glasgow, Scotland
@virginmedia please can you help me with my 200 mb broadband it keeps crashing a lot and all most impossible to play online gaming on the verge of cutting it of and going with another supplier please help thanks
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia 😴 just fix it
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Cal 😜🏴
(@CalLew14) reported
from
Bishopbriggs, Scotland
Virgin media broadband are the ******* worst!!!! £95 a month for shite wifi think it's time to cancel these robbing bastards n get onto a better deal!
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Since last Friday I have spent over 4.5hrs in queues for your Teams with no avail. I’ve tried the community forum, live messages, you’re site (which is down) so this has been ongoing but with no resolve from you.
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Ross McGuinness
(@RossMcG91) reported
from
Glasgow, Scotland
@virginmedia Hi, the service seemed to get restored around an hour later so not all bad
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Ross McGuinness
(@RossMcG91) reported
from
Glasgow, Scotland
@jackhimself @virginmedia Got same issue in Glasgow. Base light flashing green and TV box not picking up signal. Was fine an hour ago
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Nicola
(@weenixxx) reported
from
Glasgow, Scotland
@virginmedia You’ll have the recorded call. He hung up on me without resolution of notifying me
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Still broadband issues in my area G4 @virginmedia This has not been sorted since Friday despite the message online that it was.
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Nicola
(@weenixxx) reported
from
Glasgow, Scotland
@virginmedia Still no further forward with this issue! Customer services just hung up on me!!! Terrible service from you!!!! @virginmedia Not recommended!!!
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Paul Collier
(@welshref) reported
from
Glasgow, Scotland
Also, Virgin Media lost a long standing and loyal customer for their awful communication and lack of loyalty.
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Lauren
(@M1SSes0) reported
from
Greenock, Scotland
@virginmedia 18.40. I got a text saying service was fixed and if I was still having issues to switch it off for 30 minutes, I left it off for 45.
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Lauren
(@M1SSes0) reported
from
Greenock, Scotland
@virginmedia I’m doing it on my mobile via my mobile network
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🍀Cal😎😝
(@CalumLewsley) reported
from
Glasgow, Scotland
Anyone know a better wifi deal than virgin media as theres no point paying over 60quid a month for a ******* SHITE wifi signal keeps dropping
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Ewan McElroy
(@EwanMcElroy) reported
from
Alexandria, Scotland
Virgin media has to be the worst internet out there
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Rob Murray
(@robmurray11) reported
from
Paisley, Scotland
@virginmedia... starting to get frustrated with your level of service! I have been trying to sort out black spots in WiFi in my house since the start of Jan. Tonight I was on hold 39mins for someone to do some tests & we got cut off. 2nd call and it’s been 10mins on hold so far..
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Lauren
(@M1SSes0) reported
from
Greenock, Scotland
@virginmedia The service page is unavailable! It’s giving an error message. And I cannot face an hour on hold on the phone again.
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
Can you please is there a issue with WiFi 3.0 hub WiFi light is on and the arrows lights are flashing help @virginmedia
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Chris
(@fatshez) reported
from
Glasgow, Scotland
@virginmedia Done twice. Still no service.
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🎾🍷Jacki Charles 📖🚲🍴🏃💃🏴
(@RTweetie5) reported
from
Glasgow, Scotland
@virginmedia hi my Internet is down here in Springburn Glasgow I am a virgin customer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neil Turner
(@tickles_t) reported
@virginmedia It just drops out all the time. Using your online checker it says that there is a network issue coming into the home. Told me to check the connections / reboot rooter etc (which I've done several times) and nothin has improved.
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rajan
(@rajanmann) reported
@virginmedia How would I know that? All I can say is the wifi has been down all morning and I’ve noticed other people on Twitter reporting similar issues, this is unacceptable
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Leiyton Jones
(@LeiytonJ) reported
@virginmedia Upstairs is just as bad
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Matthew Carter
(@matthewcarter7) reported
from
London, England
@Thecarmagdriver @virginmedia 1) ISP hardware is total shite (Virgin in Particular) don’t use it. It is worth what you paid for it £0. 2) Draytek router and Ruckus wifi (connected via Cat6) is what you need to distribute throughout house (a single WiFi point is never going to work)! 3) it will cost money!
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G Kalsi
(@GKalsi2) reported
@virginmedia Is there update on the cabinet being secured ? We are now having network issues possibly due to the cabinet being on the floor and water (rain) getting into it .
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Conwayjr
(@Conwayjr20) reported
@virginmedia what is wrong with the wifi. It's so annoying. The internet doesn't work
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lincsgeezer
(@lincsgeezer) reported
@virginmedia This is ridiculous. Now speeds are slower. Have done as requested. Can't Trust you any longer so will have to use my phone s it is quicker and more stable. Complaint go in.
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Stephielou
(@stephielou85) reported
@virginmedia can you help.. we have no internet., there is no faults on the app.. yes we have turned router off.. why??
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G Kalsi
(@GKalsi2) reported
@virginmedia I’m sorry but this is the same response I have been getting from the call centre when I’ve called and logged this and on Twitter . Like a lot off people I’m working from home and can not afford wifi to go down . Virgin media has not in the last month come out and resolved this
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Jamie Scott
(@JamieScott11) reported
@virginmedia Trying to cancel my Virgin TV and broadband package. Keep getting passed to a “disconnection team” and after 15 minutes of waiting to talk to a person the call is ended. You are the worst TV and Internet provider.