Virgin Media Outage Report in Paisley, Renfrewshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Paisley, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Paisley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 25: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Paisley, Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Clydebank, Alexandria, East Kilbride, Erskine, Johnstone and Dumbarton.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
Total Blackout | |
| Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Paisley, Scotland
Latest outage, problems and issue reports in Paisley and nearby locations:
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big sam
(@samboardman99) reported
from
Glasgow, Scotland
@virginmedia you have the worse customer service in the world. Put on hold for 9 mins then nothing. Disgusting way to treat customers.
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Neil Crossan
(@quietarea1) reported
from
Glasgow, Scotland
@virginmedia I have entire package with Virgin 4 phones internet etc can I get a problem solved. Never. Truly dreadful
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Malcolm white
(@Malkywhite1975) reported
from
Glasgow, Scotland
@richardbranson hello Mr Branson just wanted to let you know one of your company's customer service is absolutely terrible in Glasgow i love virgin media but seriously think of switching to sky. I hope you read your loyal customer for over 15 year and fix the problem
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ian24
(@ianprice157) reported
from
Clydebank, Scotland
@virginmedia probably the worst company for customer service, after spending 1 hour 25 min on the phone to order 2 new v6 boxes -3days later only 1 arrives. Just off the phone again after another 20 min to hopefully get another box. Sort it out Virgin!!
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Ang
(@AngSimLJS68) reported
from
Glasgow, Scotland
@Hughesy48 @virginmedia You’d think they would be embarrassed and respond ASAP. FB it too...see if their customer service kicks in at that. Go get a deal with Sky 😉
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Andrew John Rainnie
(@AndrewRainnie) reported
from
Glasgow, Scotland
@virginmedia No thanks. I don't want to spend more money on texts just to explain how bad virgin media's customer service truly is. I'll contact CISAS.
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Andrew John Rainnie
(@AndrewRainnie) reported
from
Glasgow, Scotland
@virginmedia It's not a servicing issue. If you look at my twitter feed or my account, you will see that some numpty in your company turned our Internet off three weeks before it was scheduled. We have been without Internet for 5 ******* DAYS! Sort it out.
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David McGuire
(@davidmcguire84) reported
from
Kirkintilloch, Scotland
@virginmedia why do your staff continually tell me that problems with the virgin go app will be fixed tomorrow and it never is ! It’s pointless calling your centres !!!!!
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
@virginmedia Web Safe has been on for over a year, this problem has just arisen recently.
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Heidiloo Edwards
(@HeidilooE) reported
from
Glasgow, Scotland
@virginmedia Aaaarghh 😤🤬 Just waited 15 minutes to get through, then you cut me off and then when I call back, you're closed.. Is it any wonder I want to leave.... shockingly low service levels for over 2yrs now..
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John gales
(@Galesy1) reported
from
East Kilbride, Scotland
Looking for new customer deals, any great offers out ther #sky #virginmedia
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Laura
(@Thecurseoflaura) reported
from
Glasgow, Scotland
@virginmedia Hi, it’s been like this with Instagram for over a month but other sites work fine and it works fine on 4G. I notice you said it’s a known issue to other people but I need to know when it wil l be fixed
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Stacey 🏴
(@staceyjaneadam) reported
from
Paisley, Scotland
@virginmedia We can’t call out now or receive calls with home phone; we have no dialling tone; issue with phone since Thursday; no local issues when ‘test’ is run which is obviously wrong.
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Will 🇪🇺
(@squawkbox) reported
from
Glasgow, Scotland
For those on the Virgin media 350Mbps service, reboot your router. Upload speed appears to have increased from 20Mbps to 35Mbps.
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia This is totally unacceptable&is shocking customer service from you,I have wasted literally hours on webchat &still not resolved.Ticket No: P009177306 raised for this.Can u resolve this&ensure my billing is correct on system&I don't get £7.50 monthly charge texts/emails re this.😡
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Billy McDiarmid 🏴 🇪🇺
(@BillyMcDiarmid) reported
from
Glasgow, Scotland
So @virginmedia still issue cheers for refunds. You ain’t NTL any more guys, so your banking processes should be from when they existed. @Sarah_Mone
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Lars Jensen
(@LarsJen05560046) reported
from
Glasgow, Scotland
@virginmedia The broadband box was erected against my fence surrounding my back garden, making it easy for intruders to climb over, Virgin media have said that the box could have been placed at my front garden, where it would not have created a problem, but the manager did not come back to me
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Andrew John Rainnie
(@AndrewRainnie) reported
from
Glasgow, Scotland
@virginmedia I HAVE SPOKE TO THEM! THEY SAID IT WOULD TAKE THREE ******* DAYS TO FIX THEIR MISTAKE. IT'S NOW FIVE!!!!! WORST. COMPANY. EVER.
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Laura
(@Thecurseoflaura) reported
from
Glasgow, Scotland
@virginmedia Did that but still the same issue. It’s the app I am using FYI. Exactly the same for my husband goo
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Jazza
(@jmilprint) reported
from
Glasgow, Scotland
@virginmedia No 4HD as stated, never mentioned BBC, Started asking for a pin number half way through a show. Then stated FourHD not available on Virgin. Working now however.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Watkins 🏴
(@IAmSamWatkins) reported
@virginmedia thanks for nothing. My internet has dropped twice this week because of your poor service. 1st time during the middle of a work meeting 2nd time at the start of the Wales game. Terrible terrible service. Will you compensate me? No. You never do. Useless.
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kremdalakrem
(@51c653cc5d344c5) reported
@virginmedia your quick enough to take our money, but when we need help your sure to take your sweet time. Joke of a company!!
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acjboyle
(@acjboyle) reported
@leeroyjones73 @virginmedia I’d file an official complaint to Virgin.
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Nkelly
(@Nkelly400) reported
@virginmedia the light on my horizon box wouldn’t turn on and now it’s red. Are servers down or something?
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gav_pat
(@gav_pat) reported
@virginmedia An existing we - had a #WiFi outage all weekend last week then the #TV failed the WiFi came back on Sunday but tv didn’t - We aren’t stupid - we have done that a number of times - still nothing!
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Tim Palmer
(@TimPalmer1999) reported
@virginmedia holding for 1 hour as television picture is really poor and they cut me off. Terrible customer services as usual
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Paul Milnes
(@apmilnes) reported
from
Armthorpe, England
@virginmedia How many different contact methods do I have to try?? You’re the third method (phone, text, Twitter)& you too won’t/can’t help....
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Paul G
(@PaulGmedia) reported
from
Whitley Bay, England
@virginmedia My contract has expired and I’m wondering what options are available if I decide to sign a new one. Feels like it’d be easier to leave, tbh. I’m also moving house so wanted to discuss moving service to new address. I appreciate you’re busy, but it’s an absolute nightmare.
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Norbert Henriette
(@health4_living) reported
@virginmedia I have had terrible lagging Broadband issues and have tried to call virgin media held on for an hour got cut off. Tried again for another hour got cut off not impressed this has been okay going may switch to BT
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Max Shepherd
(@Max_B_Shepherd) reported
@virginmedia complained about my internet service last week, got sent a new box. Got an Ethernet cable wired up to console. WiFi goes and I lose connection and Ethernet goes offline too??