Virgin Media Outage Report in Paisley, Renfrewshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Paisley come from postal codes PA2 and PA1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Paisley, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Paisley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 18: Problems at Virgin Media
Virgin Media is having issues since 06:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Paisley, Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Paisley, Dumbarton, Erskine, Alexandria, Clydebank, Renfrew and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Paisley, Scotland
Latest outage, problems and issue reports in Paisley and nearby locations:
-
J No
(@N07WOD) reported
from
Inchinnan, Scotland
@virginmedia the worst company I know to deal with, information puts you on a loop and doesn’t provide what you need. Beyond rude agents. #raging
-
Hilary Glen 💉
(@hipsytips) reported
from
Milngavie, Scotland
@virginmedia Well let’s see how we get on? Based on all my previous interactions it will take a while with no resolution but I’m ever the optimist
-
Allan McPike
(@TheDailyScrum) reported
from
Glasgow, Scotland
@virginmedia I did, that was their reply. Waiting on a supervisor calling back. Telling your customers to switch to low resolution and low sound quality seems to be the answer.
-
James 🇬🇧
(@JG1872_) reported
from
Glasgow, Scotland
@virginmedia my wifi has been down since 7 what’s this all about?
-
Hilary Glen 💉
(@hipsytips) reported
from
Milngavie, Scotland
@virginmedia I have been advised many things including the obvious ‘turn it off then on again’, ‘we’ll reset your boxes from here’, ‘unplug the Ethernet cable to your hive’, ‘there’s an issue in your area being worked on’ etc etc ad infinitum….
-
Michael Harkin
(@harkz9) reported
from
Cambuslang, Scotland
@virginmedia Already done this. Automated message saying they expect the problem to be fixed by 4p.m. No good. Another day ruined. Disgraceful customer service. Can't speak to a human
-
Allan McPike
(@TheDailyScrum) reported
from
Glasgow, Scotland
Can watch Prime in ultra 4k hd via @virginmedia but apparently my mesh WiFi is rubbish so I need to watch my recordings in low resolution. Also couldn’t care less as apparently I only pay for live TV, recordings aren’t included. It’s 2021 not 1991 fix your 360 service.
-
Rhys Ronald Howe
(@HoweRhys) reported
from
Glasgow, Scotland
Anyone else having issues with @virginmedia this morning? I have absolutely no access to the internet. Restarted the laptop and nothing.. Seen some say the service was down last night too.. possible down in the UK?
-
Ed Crick
(@edcrick) reported
from
Glasgow, Scotland
Anyone else getting serious relentless intermittent issues with @virginmedia in @Glasgow_Live @GlasgowWEToday it's got to be #COP26 related but they aren't admitting it. I can't do my job
-
Ed Crick
(@edcrick) reported
from
Glasgow, Scotland
@virginmedia there's definitely an issue in g12 Broadband off and on yet you're saying no issues on dl service status. Tried calling 150 keep being cut off. Been fault since 14/10 at 20:00
-
Hilary Glen 💉
(@hipsytips) reported
from
Milngavie, Scotland
@virginmedia So. Tried that. After lots of verification it is now asking what my question is. Having spent many hours explaining the issues to various members of your fault dept you’ll understand I’m not keen to type it all in now 🤯🤬
-
Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Why have you charged me £24.99 for a mobile SIM that I never asked for?
-
Michael Harkin
(@harkz9) reported
from
Cambuslang, Scotland
@virginmedia The problem still not fixed. Have sat since Saturday night without WiFi. The problem was supposed 2 be fixed by 4p.m. Any update?
-
Patty O' 😷
(@pattyneta) reported
from
Glasgow, Scotland
Well done @virginmedia for leaving my husband, an NHS doctor, without a working phone while he is on call at the hospital for the next 48 hours. And NO solution via customer service. Terrible and very disappointing service!
-
Patty O' 😷
(@pattyneta) reported
from
Glasgow, Scotland
@virginmedia No, it’s an issue regarding the SIM card. I’ve just spent almost 2h in a chat with customer service, where not only any solution was provided, I also had to wait an average of 5 minutes for the agent’s reply to each of my questions. Very frustrating and terrible customer service.
-
Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.
-
Allan McPike
(@TheDailyScrum) reported
from
Glasgow, Scotland
@virginmedia Totally wrong show from iPlayer. E4 and a few other channels say that you cannot fast forward as the channel doesn’t support even if you watch live, pause and try and fast forward the ads. Pretty rubbish
-
Saiful Ramli
(@saifulfazli) reported
from
Glasgow, Scotland
@TalkTalk internet down again. More talk less action. @virginmedia please contact me ASAP.
-
maverick
(@maverickMMI) reported
from
Glasgow, Scotland
@virginmedia I got a new box replaced yesterday am by your engineer. It was saying there is a c1020 error. Your engineer said every new installation is being affected because of a registration outage but would be fixed last night. Same problem this morning. Any updates?
-
Rhys Ronald Howe
(@HoweRhys) reported
from
Glasgow, Scotland
@virginmedia It has been down since 8.20am this morning - no devices can surf the internet. I’ve restarted the WiFi and this returned the same result. No lights showing on the hub apart from the usual yellowish main light. I’m unable to do my work due to this issue..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
GEORGE
(@gogs42) reported
@virginmedia Okay thanks but that’s the community forum. I didn’t even know about that why wasn’t an email sent to customer or an update via the app. How many customers are registered with the community? Seems wrong that not all methods of comms are used, they should be. I have a TiVo and v6
-
CJ
(@0kcjc) reported
@virginmedia are the servers down or is there a problem with my router?
-
Michael
(@Spoons382) reported
So @virginmedia can send emails demanding the return of their router when you leave but make it so hard to arrange for their people to collect said kit. To that point their person ignored my messages for 2 days until it was convenient for him to reply. Poor service start to end
-
Real Gaz on a proper bike #fbpe
(@gazza_d) reported
from
South Shields, England
@_MMaritima @virginmedia Wired speed test would be to isolate between a wireless problem or the connection in. Router might be shielded which would kill signal. Make sure other electronics aren't too close. I can ruin my wireless if I put router on top of my TiVo box
-
Edward Valentine
(@3ddieValentine) reported
@virginmedia awful product. Recently switched to broadband service and I regret it significantly. The router is cheaply made and now we are unable to get (even slow) connections in parts of our house. sky previously faced no issues we just wanted faster broadband.
-
Alison B
(@alisonb2411) reported
@virginmedia Its very strange as our box in my bedroom allows me to watch the livingroom whereas the livingroom doesn’t let me watch the bedroom. How can I check if there any service issues in our area??
-
Ian Heward
(@ianh____) reported
@lufcsmithy1984 @virginmedia Same here, been down since about 5, disgraceful company
-
nnp
(@patelneiln) reported
@virginmedia GU15 3UW house experiencing total broadband outage , please get a call raised for investigation and fix
-
Droneski
(@droneski) reported
@virginmedia And another evening of no internet. Think it's about time virgin lowered my internet bill as I can never use it. Roll on end of contract as I be gone.
-
Emily Walsh
(@EmilyWalsh_) reported
@virginmedia They told us the hole lot ! Check the wires turn is off and on , they said there was a issue with the box and would need to get an engineer to take a look advise for appointment but was a month away and stupid I’m sure you have a record of our time wasted