Virgin Media Outage Report in Paisley, Renfrewshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Paisley, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Paisley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Paisley, Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Dumbarton, Paisley, Erskine and Renfrew.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
TV | |
| Glasgow |
Wi-fi | |
| Glasgow |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Paisley, Scotland
Latest outage, problems and issue reports in Paisley and nearby locations:
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Barrie C Brown
(@bazcb) reported
from
Kilbirnie, Scotland
@virginmedia sort your shit out!!!!
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Andrew Donnelly
(@donners32) reported
from
Glasgow, Scotland
I can see @virginmedia have put a £9.25 BT Sport discount on my May bill. They never told me about it. Their service centres are extremely poor right now at least sky give you the option to cancel the sport channels.
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Grejurn 🏴🇪🇺 @FurLough 2020
(@_Grejurn) reported
from
Glasgow, Scotland
@virginmedia @dyna_qual Aaaaaand definitely not resolved. We've just dropped out again. Whole box crashed this time so had trouble accessing the logs. Same No Ranging Response T3 Time Out. I'd say you're still having problems
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Barrie C Brown
(@bazcb) reported
from
Kilbirnie, Scotland
@Peter54King @virginmedia Boring! Can’t believe your going off on one because of a days down time. I was down for approx 30mins yesterday. I used my hotspot continue. Even BT have had issues nation wide
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Chris
(@fatshez) reported
from
Kirkintilloch, Scotland
@KirstyScanlan @Kennyf1283 @virginmedia We had them in the last house. Complained poor broad band. Cane home to them unloading tools from a van about to dig up our brand new lawn.
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helen corcoran
(@casccvc) reported
from
Glasgow, Scotland
@virginmedia you really need to sort your connections!!!! Getting sick and tired of paying full price for a sub par service!!! 😠😠
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Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia It’s down again!
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NicCon
(@NicC28) reported
from
East Kilbride, Scotland
Hi @virginmedia we have just had a call from a really pushy guy who claims to be a network engineer and says he is coming to the house today because he is not busy and he will be collecting our old equipment and if we dont give it back today we will pay another charge. We were
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ians
(@ianster78) reported
from
Glasgow, Scotland
@virginmedia that is now 2 days of no service any chance this will be fixed soon as I need my internet to work so losing money hand over fist here (paying you and not earning money)
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Geo 🇬🇧
(@zoolander1680) reported
from
Glasgow, Scotland
@virginmedia what seems the problem with your WiFi signal in area G23 , it’s been intermitting for days .... terrible service
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Grejurn 🏴🇪🇺 @FurLough 2020
(@_Grejurn) reported
from
Glasgow, Scotland
@virginmedia That's the result from running the test after logging in from the link you sent me. Running the test from my router doesn't show up any problems. Logs at the times had No Ranging Response, SYNC timing Sync failure, RCS partial service, no unicast maintenance opportunities errors.
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Barrie C Brown
(@bazcb) reported
from
Kilbirnie, Scotland
@Katherine198929 @virginmedia Calm down ffs, smart people would have used there mobile hotspot on there phone to continue to work..
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Will 🇪🇺
(@squawkbox) reported
from
Glasgow, Scotland
@gawuffy @virginmedia Annoyingly I get no mobile coverage in my flat, I have to stand near the window to do anything and there is only a weak 2G, sometimes 4G signal - so I can't use phone for internet alternative.
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Grejurn 🏴🇪🇺 @FurLough 2020
(@_Grejurn) reported
from
Glasgow, Scotland
@virginmedia @dyna_qual I'm your customer VM. I had a catastrophic no ranging response T3 Time Out logged at 11:55, so I'd say it's too early to tell if the issue has actually been resolved
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Chris
(@fatshez) reported
from
Kirkintilloch, Scotland
@Kennyf1283 @virginmedia They also do a fine line in "shocked and surprised" when you report a fault in Glasgow City centre, like you're the only person in a city of millions who has had this issue.
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Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia Down again! No faults on your website but whole street is down do it must be at your end
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Richard brawley
(@Tricky_1984) reported
from
Barrhead, Scotland
@JenG1210 @virginmedia Use your phone to hotspot hopefully won't be down long my sis had to do that last week it actually didn't use much data xx
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Kieran Reynold
(@keybo7) reported
from
Clydebank, Scotland
@virginmedia my box is not receiving signal. It has power but internet connection not working and ive no tv. Guy spent 30 mins on phone trying to fix it. Not good enough!
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HendoHD93
(@HendoHd93) reported
from
Clydebank, Scotland
@cliveillenden @BrightonPoutine @PlayPositive @eurogamer Exactly I have the cheapest virgin media connection wirh the **** hub 3 router and plug Ethernet in like I would with my pc and PS4 anyways and it runs perfect.
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Sean Brown
(@seanbrownrec) reported
from
Glasgow, Scotland
The award for worlds worst customer services goes to @virginmedia utterly disgraceful. #MoveToSky
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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S JC
(@JCoppar) reported
@virginmedia No, i wanted to ask for an engineer to be sent over to check my broadband service. Since it says everything is working fine when i run the tests myself. If the problem persists then I’m moving forward to cancellation.
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Pixel Robots. (Richard Hooper)
(@Pixel_Robots) reported
@MelonyQ @kubernetesio It's working for me here in England also. Maybe your ISP having issues. I know Virgin Media are.
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Than Andreou
(@ThanAndreou) reported
@virginmedia I've been cut off from three different support calls and been transferred around endlessly on others. All this a day after deciding to transfer virgin to my new home instead of moving to Sky. Seems like a very poor decision on my part. Who can I contact about this?
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Atomic Lummox
(@AtomicLummox) reported
@virginmedia MyVM app wont let me sign in. Virginmedia is just lucky that I don't have any other realistic options for another service. Once 5g is in my area, virginmedia will have to improve rapidly to retain broadband customers
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Alan Kinloch
(@AlanKinloch) reported
@virginmedia Can you stop saying oh Gosh! They advise it’s a serviceability issue. Despite advising weeks ago that there was no serviceability issue.
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Tony Lobban🌈🐻👀🤣
(@lobban_tony) reported
@virginmedia I'm now on hold for your customer services team so wont need to webchat
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Nicola Buckley
(@nicola_buckley9) reported
@virginmedia And there we have the issue I’m raising. So there seems to be no point in me calling again unless someone will go and find out what’s happening for me rather than reading off a screen that says nothing. I will have to proceed with the external compliant. Thank you for your time.
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Than Andreou
(@ThanAndreou) reported
@virginmedia I was told installation would be on the day I moved in (28th of May) then got a confirmation email saying it's on the 27th which obviously doesn't work. Now it's on the 1st of June. I can't self start all because I ordered a second TV box. Why can't I self start Internet on 28th?
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Anthony McGlynn
(@arm431888) reported
@virginmedia Yes that it confused him & he wasn't sure how to fix it other than pods which @virginmedia don't have any stock of & there's a huge backlog of orders with people waiting for orders to be fulfilled Its been 4 weeks of hell so far & goodness knows how much long it'll take to fix
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Anthony Payne
(@Anthony_Lonres) reported
from
Kensington, England
@virginmedia Your online status reports no faults but as I said in the thread, I have called your support centre at least 10 times & they confirm there is a fault which has been the case since the 2nd of March. I am assured, every time I call, that it will be fixed within 7 days. It never is