Virgin Media Outage Report in Paisley, Renfrewshire, Scotland
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Paisley, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Paisley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (15%)
-
Total Blackout (14%)
-
TV (8%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Paisley, Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Dumbarton, East Kilbride, Alexandria, Erskine, Johnstone and Clydebank.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Dumbarton |
Internet | |
| Glasgow |
TV | |
| Glasgow |
Internet | |
| East Kilbride |
Total Blackout | |
| Alexandria |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Paisley, Scotland
Latest outage, problems and issue reports in Paisley and nearby locations:
-
Dave
(@MXK1000) reported
from
East Kilbride, Scotland
Guys supposedly from @bt_uk going round the doors in EK saying my neighbours have complained of slow internet speeds. That's ok I'm on VirginMedia. They asked me to do a speed test on my phone. I told them to piss off. 1 I'm not a BT customer 2 I'm not your data source
-
Karen Sime 💙 #TeamNHS
(@Karencrafts) reported
from
Glasgow, Scotland
@MargMarvelous @virginmedia I know. Virgin is down in Glasgow but I still need a new hub as the reset button on mine is broken. I’ve been going in circles on the app and website for the best part of an hour. A simple email address would have resolved it in 5 minutes!
-
David McGill
(@DavidMcGill7) reported
from
Glasgow, Scotland
@virginmedia TV & Internet was down for 4 days last week now it’s all off again & won’t be fixed until tomorrow night at the earliest, a dreadful service 🤬
-
Hugh Moan 💙
(@weeshug72) reported
from
Glasgow, Scotland
@virginmedia why just you just call me under the guise of "offering me a discount on my services" then offer me a deal that means me paying for an extra service I don't currently use or want?
-
Wilson
(@wilsonfkp) reported
from
Renfrew, Scotland
Broadband is down, @virginmedia I guess this is affected by @ScottishPower blackout in PA4
-
David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia I was promised a reconnected service by yesterday. Didn't happen no form requested 😡😡
-
Lesley MacGregor
(@scoobs1969) reported
from
Kilbirnie, Scotland
@virginmedia Knowing about it doesn’t make it any better! The fibre service has been shocking recently
-
David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia I have never experienced such shocking service on the telephone for 150 mins still not resolved. I have 2 properties in the one block I requested one of them to be disconnected! VM disconnected both the tenant is now screaming at me as she works from home 😡😡
-
David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia Unfortunately Gareth has been unresponsive I contacted him last Thursday nothing since then still no service 😡😡
-
Kirsty Learmonth
(@kl7582) reported
from
Glasgow, Scotland
@virginmedia Trying to get help with tv box, no online help through the live chat? Can you assist please
-
Alexander Adair 🌙
(@AlexxAdair) reported
from
Glasgow, Scotland
@virginmedia It wont even let me run a speed test. When I go to status check it says no problem found but when I call I says intermittent issues??
-
Paul Wilcox
(@NorthernSaint72) reported
from
Barrhead, Scotland
@virginmedia your broadband service is woeful. Every single day for months it goes off. Stuck in a contract that does not provide the service we pay for. All we are told there is an issue in our area. You won’t have any customers here soon.
-
David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia Email sent hopefully I will get a speedy resolution. Another 40 minutes of my time wasted!!
-
bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom
-
Elenita
(@Coops_71) reported
from
Thornliebank, Scotland
Working from home is great fun when @virginmedia goes down and you’ve got a deadline.
-
David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia I have been waiting since Thursday for a representative to get in touch why? @Ofcom service been disconnected for nearly two weeks. Impossible to speak with anyone from Virgin Media 😡😡😡
-
David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia Still waiting on Gareth to get in touch. @Ofcom can you please help? No service since the end of January 😡😡
-
bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
Hey @virginmedia it’d be pretty cool if you guys fixed my internet at some point. Like i know I’ve only spent £30 trying to call you guys and I did get to speak to this nice angry man on your support line who hung up on me immediately (which is a bargain)
-
David
(@DRoss215) reported
from
Paisley, Scotland
@virginmedia GT it would be easier if you could access a telephone and engage with a customer that needs assistance. I have now wasted another 20 mins of my time 😡😡 how do I get a resolution?
-
Rab Lynch
(@rablynch4) reported
from
Glasgow, Scotland
@LynneLang3 @virginmedia Aye the cheek will help, apologise you ungrateful jerk
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Fiona
(@fionamarianne) reported
@virginmedia no internet since this morning in the WD area and your service page has been down all day so no updates available. When can we expect service to be restored?
-
Laura Bushell
(@LauraBushell1) reported
@virginmedia Yes. I have a compensation case ref no. The issue is, we need traffic lights to do the work and therefore a permit from council. But no one is chasing. I just want someone to take my case and actually move this along.
-
Befitat50
(@befitat50) reported
from
Lambeth, England
You still have not fixed the internet at Sw4 @virginmedia ???? What do you reckon your subscribers think of you? Good or bad ???
-
Raymond Griffiths
(@RayGriff1981) reported
@virginmedia Yeah that's fine with me, it has taken me ten minutes to be able to reply to this as the WiFi was off again. Hopefully we won't have this issue tomorrow and we can get something sorted
-
David Harvey
(@thedavidharvey) reported
@virginmedia The point your missing is you have “upsold” me a service - taken away a service that was working - and not done anything but stall and tell white lies on how it would all be working in 24 hours. I’m now looking at 4 days with no heating control with a young family - well done!
-
Compton
(@ComptonsWanted) reported
@TheJSug @virginmedia Possibly, but I don't think they are that clever! I think it's just a UX let down.
-
James Smith
(@sm11ccc) reported
@HelpSheffield I’m a virgin media customer and didn’t get PK tickets
-
Jakki B
(@YogaBear2) reported
@virginmedia When will someone call me back about my recent query pertaining to a red light instead of a white light on our Hub3!? 2 calls to customer service now where I've been promised a call back? If this is a fault with the equipment then we deserve a repair!
-
Samuel Woolford
(@SamuelWoolford) reported
@virginmedia why is my GB internet only getting speeds of 1mbs? No service issues in the area and your useless internet isn’t even good enough to run the tests that your app wants to run. I pay too much for this to happen every couple of weeks.
-
paul hudson
(@paulhudson14) reported
@virginmedia are you having problems in the RM7 area my board-band been out for two days now it’s a joke