Virgin Media Outage Report in Paisley, Renfrewshire, Scotland
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The latest reports from users having issues in Paisley come from postal codes PA1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Paisley, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Paisley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Paisley, Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Erskine, Dumbarton, East Kilbride, Johnstone and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
| Internet | ||
| Wi-fi | ||
| Internet | ||
| Internet | ||
| Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Paisley, Scotland
Latest outage, problems and issue reports in Paisley and nearby locations:
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Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia can you send me your phone number to cancel my subscription. I’ve changed to @sky thanks.
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Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia It’s not made me thought I want to cancel. I actually am. Sick fed up of your no broadband at weekends when I spend the most time at home. Get Richard Branson to fix the problem. I won’t be flying in one of aeroplanes either.
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Kimo
(@flyingscotjim) reported
from
Newton Mearns, Scotland
@virginmedia @ycruiselesley It seems there is cynical removal of channels and an increase in monthly costs at the same time. This coupled with the exorbitant costs of the helpline add up to very poor value for money
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Colin Burrows
(@TheBuzzard1319) reported
from
Glasgow, Scotland
@virginmedia It was ur customer service staff that caused the problem in the first place I’m certainly not goin to be contacting virgin when they should be contacting me, I’ve lost a day off work due to the incompetence of the customer service staff
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Yvonne Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia my WiFi is on and off can you confirm if there is a network problem on my area Glasgow G20
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Stephen
(@EstebanRum) reported
from
Dumbarton, Scotland
@virginmedia absolutely shocking service and 0 for customer care😡#poorattitude #rude time to try @SkyUK I guess.
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Yvonne Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia My Internet connection has been buffering since last week it came back on this morning then just 10 minutes ago went back off I turned the router on and off and it seems fine but it is really annoying so I would like to know if they are problems in my area 28
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James Meaney
(@Jamzi) reported
from
Glasgow, Scotland
@virginmedia Hi there. Since signing up for virgin media I have had very poor WiFi service. Connection dropping a lot. A resolution for this is using the super hub 3 in modem mode and connecting another router, but I’m having a lot of issues doing this
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James Meaney
(@Jamzi) reported
from
Glasgow, Scotland
@virginmedia Rebooting and factory resetting doesn’t help, unfortunately. I switch the hub to modem mode, the light goes purple like it should, connect the other router but this then shows no internet
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Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia you guys are ripping the ****. Phone to cancel. women tries to talk me into stay only to get transferred to technical who can’t see my hub which is the Fckn problem then you transfer me back to Brenda in cancellations who’s ****** off up the road to have her dinner.
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Felix McMahon
(@FelixMcM) reported
from
Kirkintilloch, Scotland
@virginmedia yet again my broadband is down in G66 area @sky what deals can you offer me for tv broadband and phone. I’m paying £74 odds a month for a service that breaks down every weekend
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Nacho Man 🇬🇧🏐
(@nachoman18721) reported
from
Glasgow, Scotland
My current Virgin Media package: £100. To renew my contract package £120. If I was a new customer £80 WHAT A JOKE. @virginmedia
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lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia Not an acceptable service answers really are just to make you go away, which sadly I will now be from from virgin media
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lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia This is a premium no will cost more than monthly saving, looking onto this it would appear lots of customers have same issue, I was totally mislead by your staff as told them I wanted same channels would rather take this forward with a written complaint please advise how
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lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia Sorry they never bothered to get back to me yesterday last message at 15.59 to say looking at account then nothing!
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Maniche
(@McManiche) reported
from
Glasgow, Scotland
@virginmedia I am having a nightmare trying to speak to someone in your team. What a disaster your customer service is. Coming to you soon @SkyHelpTeam. Help!
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Eilish
(@eilishmcaleer7) reported
from
Clydebank, Scotland
@virginmedia no longer a virgin media customer, still waiting on my cheque of the amount I’m owed being posted to my new home address
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Stewart Priest 🌈 🏒
(@itsjuststewart) reported
from
Clydebank, Scotland
@virginmedia Thanks ML. My issue is with the misleading info in your initial comms to me. It does not reflect what @TurgenSec says is in the database. I don’t particularly care what you say to the ICO. Your first duty as the data controller is to me, the subject of the data.
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Yvonne Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia Well yes it have did the test on my virgin media app why can’t virgin media put a notice or send a notice on this app to tell us network problems in certain areas and also this twitter page why cant it be updated with area out of service terrible 😡
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lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia Sorry but this number is useless I think it automated not a person! Have no intention of sorting out my problem unless I phone a premium no. Will now be changing provider, 30 years plus with virgin/ntl had enough
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rosanne Raw
(@BabyCakes123411) reported
@virginmedia 1st you fail to deliver our TV box when we upgraded to the TV package even though my husband spoke to 5 different people saying it would definitely arrive. And then you try to charge us £150+ for a service we havnt received! Ur customer services dont call back either
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Mandi Gabler
(@MandiGabler) reported
@virginmedia so, from 15th Jan though to today we have had no service on our TiVo box! I have reported this many times. I was told that when it starts working again, I need to call and we would be given a credit. I have been waiting for someone to speak to me for almost an hour!
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maria
(@kwonjiian) reported
hi @virginmedia error code 7400 says theres a billing issue and our services have been suspended. we paid on the 28th... there should be no issue...
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azzurri
(@renatodilandro) reported
@andy_drage @virginmedia Have been experiencing same problems over the last 2-3 days…looks like we all want to ditch them. Awful customer service
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loner12345
(@hollywalshaw1) reported
@virginmedia fix your ******* wifi problem that way you could actually be a good ******* company 😡😡
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Mark Chambers
(@I_Am_Chambo) reported
@virginmedia Well, there’s a surprise! TEN calls to customer services. EIGHT of them cut off after AT LEAST 40 mins on hold. Two calls answered after 25 and 40 mins. Both assured me notice of disconnection had been accepted. Low and behold…it hasn’t! DISGUSTINGLY DISHONEST COMPANY.
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Robert Gillespie
(@IAmRobGee) reported
@virginmedia Said that yesterday and the day before. Same cut and paste message. Poor poor poor. 🙈🙈🙈
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Hech
(@HechFN) reported
**** @virginmedia worst company ever, internet has been ****** for 3 days and they don't reply
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Martin Dalton Photo
(@MartinDaltonPix) reported
Call me a sceptic but it’s odd that @virginmedia announce problems contacting customer services the same week they send a letter saying the price is going up. #broadband #cabletv #virginmedia
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Mark Chambers
(@I_Am_Chambo) reported
@virginmedia Well, there’s a surprise! TEN calls to customer services. EIGHT of them cut off after AT LEAST 40 mins on hold. Two calls answered after 25 and 40 mins. Both assured me notice of disconnection had been accepted. Low and behold…it hasn’t. DISGUSTINGLY DUSHONEST COMPANY.