Virgin Media Outage Report in Barrhead, East Renfrewshire, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Barrhead come from postal codes G78.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barrhead, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barrhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 17: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (22%)
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Wi-fi (13%)
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Total Blackout (13%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Barrhead, East Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Dumbarton, Clydebank, Johnstone, East Kilbride, Uddingston, Paisley, Barrhead, Erskine, Blantyre, High Blantyre, Renfrew and Bishopton.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Dumbarton |
Internet | |
| Dumbarton |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Barrhead, Scotland
Latest outage, problems and issue reports in Barrhead and nearby locations:
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Pauline Campbell-Jones💫🏁😽🦖
(@Lealea2009) reported
from
Glasgow, Scotland
@virginmedia broadband and TV down for 12 hours, having to tether to my mobile so that I can work from home today. 🙁
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Crawford Milne
(@CrawfordMilne) reported
from
Glasgow, Scotland
So @virginmedia won't send out a technician because the signal coming into my house is fine - even though I keep telling them it's a problem with the WiFi from the router. I was offered a technician at a cost of £25 !! Absolutely disgraceful customer 'service'.
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia WiFi down? , app down?
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Holly McCormack 🏴
(@Hollz2012) reported
from
Paisley, Scotland
It seems I made a good call using the OVO priority link this morning and not one through virgin media. Joined a virtual queue of around 12,000 that took half hour and although would like to have been lower down at the gig, I can’t have many complaints. #peterkay
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Wilson
(@wilsonfkp) reported
from
Glasgow, Scotland
@virginmedia I guess it's being restored, I'm on a wired connection and last night and early this morning was like connecting and disconnecting, a bit unstable but I guess your team is working on it
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dios mio la creatura 🏳️🌈🇺🇦
(@lordofanywhere) reported
from
Glasgow, Scotland
@virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.
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Tony McCaffery (he/they)
(@tonymccaffery) reported
from
Glasgow, Scotland
Hey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.
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David A
(@tofolo_1) reported
from
Glasgow, Scotland
@virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!
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wolfofwhickham
(@wolfofwhickham) reported
from
Glasgow, Scotland
@virginmedia Weeks ago and everyone nothing shows on the tracking.... its a basic issue that needs resolving can u assist direct ? Need to have some good service from you as today this will be putting people off and I'm certainly not recommending you as it stands
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Claire Webster
(@claireWeb) reported
from
Glasgow, Scotland
@virginmedia is there an issue with G3 area of Glasgow? Service checker not working either?
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Elaine Byrne
(@ElaineB50245734) reported
from
Glasgow, Scotland
@virginmedia I have a complaint and cannot find a email address for it
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Wilson
(@wilsonfkp) reported
from
Glasgow, Scotland
@virginmedia seems to be down in Renfrew... No internet for tonight 😭
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Babs 🤍
(@babslp_xo) reported
from
East Kilbride, Scotland
@virginmedia why does your password reset function not work? Page says it’s down for maintenance when you click the reset link, been like this since I joined you in August and I need access to change my DD date
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Kieran Reynolds
(@keybo7) reported
from
Clydebank, Scotland
@virginmedia How did folk manage to buy these when site down?
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wolfofwhickham
(@wolfofwhickham) reported
from
Glasgow, Scotland
@virginmedia Very simple .... I never had paper billing it started and I keep getting charged for it .... and no matter what is discussed or sorted on a call wotyncustomer services it keeps getting charged. ...
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Mhairi Phillipson 💙
(@lucken_fiddler) reported
from
Glasgow, Scotland
@virginmedia I have had no broadband in G75 8 area of East Kilbride since 10.30pm on 3/11. We've had 4 rolling fix times which now says 14.15 today. tried your WhatsApp - told you are not taking anymore fault reports. Can you give honest fix time please?
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wolfofwhickham
(@wolfofwhickham) reported
from
Glasgow, Scotland
@virginmedia are you going to answer any of my complaints???? It's been weeks How can you keep getting my bill wrong ? Spoke to your agents many times .... Poor poor service ..... #poorservice #badservice #bad
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David A
(@tofolo_1) reported
from
Glasgow, Scotland
@virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.
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Krisy 🏴 🇬🇧
(@KrisyFaeGlesga) reported
from
Glasgow, Scotland
I ******* hate @virginmedia these clowns are worse than council workers!! Thank **** I cancelled
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David A
(@tofolo_1) reported
from
Glasgow, Scotland
@virginmedia Are you kidding? I am not paying 30p a minute to call you. The contact us page says webchat but no link? It also says some text service but no number? Are you also just making it impossible to get in touch. If this becomes any harder to set up billing I will cancel....
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JagReel
(@JagReel) reported
@vmbusiness Disappointed in the fact that I’ve sent a complaint nearly 2 weeks ago and yet to be followed up. Sent another complaint on Friday and again yet to hear a response. Also dm’d you and again no one followed up. Appalling service from @vmbusiness to customers!
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LeeMathurin
(@LeeMathurin1) reported
@virginmedia You guys told me to cancel the contract you guys couldn’t fix the cable in 30 days. That’s a fact. If I’m being told to find other services you think that would be fixed in 30 days??
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Kirsty Baxter
(@Kaybeexx) reported
@virginmedia Is anybody able to help I cannot get any internet other than 3G which is very slow. I had o2 before so know it’s not normally like this
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TonyM
(@BATC_London) reported
@virginmedia You know what I mean. Not a link to chat. A link here - for me to cancel my whole package.
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Vanessa Di Renzo
(@VanyRichardson) reported
I'd love to change broadband, but I haven't got a clue if another one is actually better. I'll have to think about that. Virgin media is ok, but it has its issues.
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Dad
(@KMckee01) reported
@virginmedia It should be now. I had a 1.5hr call to virgin to try to fix this. They are investigating and trying to sort the issue. 3 calls, 2.5hrs so far, and nothing fixed.
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EP Lets #RejoinEU #FBPE 🇪🇺 #FBproEU
(@EpletsEssex) reported
Been trying to contact @virginmedia since 14:05 today - come on, you can't be that busy....Obviously customer care is of no concern...
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Donna Douglas
(@DonnaAuthor) reported
@virginmedia I’ve told three people on the phone I want to cancel. I’ve put it in writing that I want to cancel. But instead I’ve been told I’m now on a more expensive package. I don’t understand. Why can’t I cancel at the end of the month?
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Donna Douglas
(@DonnaAuthor) reported
@virginmedia I’ve given up calling after hanging on for 40 minutes each time. But I’ve just received an email to confirm that my £81 per month package has been changed to £104 per month! I just want to cancel from the end of the month. That’s all. Why is that so hard?
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Eamonn Doherty
(@EamonnD94186497) reported
@Kieronocall @virginmedia Problem is Aswell on evenings it goes to foreign call centres not direct employees their as helpful as the can be but limited to what they can do unfortunately mate