Virgin Media Outage Report in Barrhead, East Renfrewshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Barrhead, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barrhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Barrhead, East Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Uddingston, Johnstone, Paisley, Dumbarton, Erskine, Clydebank, Renfrew and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Uddingston |
Internet | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Barrhead, Scotland
Latest outage, problems and issue reports in Barrhead and nearby locations:
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia I’m paying for 200mbps and sometimes I achieve that, like now, but I still can’t watch @BBCiPlayer without constant buffering. This “local” issue was supposed to be sorted. Seriously considering other options to watch @BBCMOTD
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David Walker
(@walker17car) reported
from
Linwood, Scotland
@BeckyEverson @SkyUK @virginmedia Been with them for 20 odd years from the old NTL days and never had a problem, their customer service on the other hand...
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
53 minutes on the phone today to @virginmedia trying to add @PremierSportsTV to watch the @ScottishCup games. Completely shambolic service from start to finish.
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Craig wants indy
(@lordchaff) reported
from
East Kilbride, Scotland
@virginmedia filled in an online complaint form two weeks ago and have heard absolutely nothing. Customer service with virgin is non existent
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Pulse Breakfast Show
(@pulse_breakfast) reported
from
Barrhead, Scotland
Just typical of @virginmedia they seem to be more down than up!
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Andrew Bradley Photography
(@AndrewCameraGuy) reported
from
Glasgow, Scotland
So ever since I told @Plusnet I was moving to @virginmedia due to terrible speeds provided in my area against Virgins 1Gig my internet speed has been throttled that it’s barely useable. Only a week to go of the worst service. #broadband #dontsettle
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David Houston
(@hoostie101) reported
from
Glasgow, Scotland
@virginhelp I’ve been a virgin media customer for 25 years and am raging after receiving a massive hike in my monthly payments. My contract comes to an end and I’m minded to move. Can you call to discuss or provide complaints number.
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David Houston
(@hoostie101) reported
from
Glasgow, Scotland
@virginmedia as a 25 year plus customer I’m shocked by your behaviour. I got £4.50 increase notified mid jan and called virgin. I was given automated option that said no increase (your system). Now virgin say no record and have introduced increase 😡. Shameful
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MrDeeJay
(@spinningthedisc) reported
from
Erskine, Scotland
Time to go to @ofcom regarding @virginmedia . Got a deal then they put a price increase in. This never happened before when agreeing a price for a contract term. I will escalate this.
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Neil Crossan
(@quietarea1) reported
from
Glasgow, Scotland
@virginmedia virgin business. Phoned 4 times seemingly had signal sent to fix. Nothing happened at all. Over promised under delivered
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Iain Dunbar
(@_iain_dunbar) reported
from
Cambuslang, Scotland
@virginmedia also it’s amazing how responsive the chat is when you are trying to upgrade but how unresponsive it is when trying to cancel. #virginmedia
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Gerard Asterisk 'Em 🍷
(@Gerard_D_) reported
from
Glasgow, Scotland
@cartujakds I've had my national insurance number used some amount recently, and Virgin Media issues, despite leaving them over three years ago.
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Helen McDermott
(@HelenMcD1967) reported
from
East Kilbride, Scotland
@virginmedia Engineer coming but 2 days too late. If not fixed tomorrow we are leaving. You should have been all over this. Call centre cut us off. Engineer gave us his number but couldn’t fix. No signal apart from part of downstairs and room above room where router is. Shocking!
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David Houston
(@hoostie101) reported
from
Glasgow, Scotland
@virginmedia I’m an existing virgin media customer and considering switching my wife and my sim only deal from Tesco and O2 to virgin mobi. Is there a family deal you can offer us?
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RSVP Design
(@RSVPDesign) reported
from
Paisley, Scotland
@virginmedia how do we get an order progressed? Order placed to move our business lines on 30th March - still not done. The new office is 10m away! Your customer service team continue to provide no explanations nor updates?
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
Since upgrading to @virginmedia M200 broadband the sound and vision in our tv keeps going out of sync. Does anyone know why and if there’s a solution? Thanks
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia I’ve disabled Dolby and it seems to be ok at the moment so hopefully that’s solved it. Thanks for your help. Pete
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Charles
(@cdoolan78) reported
from
Kirkintilloch, Scotland
@virginmedia hi virgin I would just like to tell you your broadband is ****!!!! Can’t even get a signal to my bedroom nxt door as soon as I can I’m off to another provider nearly £60 a month and can’t get a signal 🤬
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Graham Cook
(@GrahamCookRSVPD) reported
from
Paisley, Scotland
@vmbusiness how do you escalate a complaint in virgin?Neither my order manager nor customer reps can seem to arrange a simple number forward so my business phone lines connect. Neither can they get my broadband working 7 days after the original installation daye
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia I’ve done all that and it always says “no issues” but often when you get through on the phone you’re told there are and engineers are working on it. I’m just fed up of having to go through all the tests and restarts every time I want to record something or watch catch-up tv
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jay
(@Jay97166515) reported
@virginmedia Issue the broadband speed has dropped considerably low since 19th of January, I am in the SW16 area of London
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Lucy-fugous💙
(@dibbersbakes) reported
@Dawn2410Dawn @virginmedia Trying to stop the installation within the contractual cool off period. But same problems encountered. Have even hand written & posted letter because all other channels failing miserably.
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Dawn Maguire
(@Dawn2410Dawn) reported
@dibbersbakes @virginmedia Oh god I’m having the same problem, I gave 30 days notice back in Dec they still have not disconnected us, the broadband is still on, I have called them about 10 times it’s beyond ridiculous
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ken h 96.5%
(@kennyhd) reported
@virginmedia I put notice in on 12/1/22, but I've received notice of a normal DD going out on 10/2/22. I'm waiting for an email reply to my email sent to CEO Lutz Schüler this afternoon asking for confirmation of service cessation on 11/2/22 and a pro rata final bill of £25.20 not £36.50.
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Dawn Maguire
(@Dawn2410Dawn) reported
@dibbersbakes @virginmedia Are you trying to get virgin installed? I just re read you tweet, I’m trying to leave, they are terrible to deal with
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Philly
(@Philly51715399) reported
@MartinSLewis @bbc5live Can someone help with Virgin Media i cannot get through to them for love nor money, i need my package cancelled before February and their completely ignoring my need to cancel, im out of contract too (tv, broadband & home phone) They have the WORSE customer service ever!
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Donald Macleod
(@DonaldMacleod01) reported
@virginmedia Absolutely zero progress. Nothing at all had been “escalated” from yesterday and no engineer booked despite what I was promised. What a shambles of a service. I am told an engineer will appear on Friday morning. Can I believe it?
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Eddy James
(@ImproperFooty) reported
@virginmedia That would be appreciated. He was told when calling earlier today by "Adam" that the credit had been "confiscated", so how do we avoid running into such an issue when calling again, as he was hold for 30 mins to be told that
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sam Deacon
(@deacs07) reported
@virginmedia you are a disgrace. 4 failed engineer visits in the past 10 days. No service and to rub salt in the wounds, you haven’t applied any payment credits rather than duplicated my account payment 4 times over! I was promised significant reimbursement.Please contact meASAP
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clairebear
(@clairebear2810) reported
@virginmedia on hold for 48 minutes not the first time ive tried calling never get through- how can I contact you?.. need my account number to set up an account to set up accounts for my kids!! Sent emails keep calling never get through 😭