Virgin Media

Virgin Media Outage Report in Barrhead, East Renfrewshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Barrhead, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Barrhead and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Barrhead, East Renfrewshire, Scotland 11/15/2024 13:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (8%)

    TV (8%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Barrhead, East Renfrewshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Dumbarton, East Kilbride, Erskine, Johnstone, Clydebank and Uddingston.

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City Problem Type Report Time
United KingdomGlasgow Total Blackout
United KingdomDumbarton Internet
United KingdomGlasgow TV
United KingdomGlasgow Internet
United KingdomEast Kilbride Total Blackout
United KingdomGlasgow TV

Community Discussion

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Virgin Media Issues Reports Near Barrhead, Scotland

Latest outage, problems and issue reports in Barrhead and nearby locations:

  • XRachelRoss Rachel ♥ (@XRachelRoss) reported from Kirkintilloch, Scotland

    @virginmedia Not sure. Spoke to an advisor but have very little faith that the issue is resolved. No confirmation in regards to the compliant and no apology offered. Asked to speak to a manager and was told this wasn’t possible.

  • gilkes1975 Gillian Cruden Kelly (@gilkes1975) reported from Bishopbriggs, Scotland

    @virginmedia can you help me I am constantly getting an error message ‘ops something went wrong’ when trying to view recorded programmes?

  • lesleyjb4 Lesley Byrne (@lesleyjb4) reported from Kirkintilloch, Scotland

    @virginmedia I have been trying to contact your customer services for 2 days now to cancel my contract. Could you advise the best way to do this as I don’t have hours on end to spare on hold to then be cut off. Thanks.

  • evilgareth Gareth King (@evilgareth) reported from Glasgow, Scotland

    @virginmedia The fix time has twice slipped.. it's "not ideal" that we are trying to work offline as a teacher & Citizens Advice Bureau manager (in addition to offline homeschooling now too) #virginmediadown #homeschooling

  • paulyboy1888 Paul Craig (@paulyboy1888) reported from Glasgow, Scotland

    @Maca34938981 @virginmedia Mine has been fine all day, it’s broke into area codes not postcodes, your area must be down, I’m ok in penilee

  • ryang23_ ryan (@ryang23_) reported from Glasgow, Scotland

    @virginmedia why’s the Internet down?

  • jonzo1 Jonathan Abourbih (@jonzo1) reported from Glasgow, Scotland

    @virginmedia my internet has stopped working a few minutes ago. Any network issues in South Glasgow?

  • jools2009 Julie M 😇😹😷🌈 (@jools2009) reported from Glasgow, Scotland

    @virginmedia I’m through to someone now. But we’re definitely cancelling. The service on this matter has been severely lacking since set up in September and to be frank we can get him a better package with Sky.

  • XRachelRoss Rachel ♥ (@XRachelRoss) reported from Kirkintilloch, Scotland

    Complaint raised with @virginmedia on the 17th of December when my bill was produced (for more than double what it should be) and still haven’t heard anything yet they managed to take the incorrect payment. Shocking service.

  • paulyboy1888 Paul Craig (@paulyboy1888) reported from Glasgow, Scotland

    @Maca34938981 @virginmedia Definitely, when mine is down my catch-up on my tv box and everything is down, is crazy how much we rely on broadband now, no Netflix nothing

  • Doug1tux1 Douglas lindsay (@Doug1tux1) reported from Glasgow, Scotland

    @virginmedia you should tell your Indian call handlers who are cold calling old customers not to shout at them for not being with virgin media, it’s just rude.

  • CakesByKinane Cakes By Kinane (@CakesByKinane) reported from Glasgow, Scotland

    @virginmedia Signal keeps dropping and poor range.

  • evilgareth Gareth King (@evilgareth) reported from Glasgow, Scotland

    Hey @virginmedia any clues when our broadband will be back? Slipped fix time twice & the other services (phone, TV) work... Unlike myself, partner & kids who can't as we've been offline all day now

  • evilgareth Gareth King (@evilgareth) reported from Glasgow, Scotland

    @virginmedia That's the issue. The status bit on the site doesn't get updates...

  • CakesByKinane Cakes By Kinane (@CakesByKinane) reported from Glasgow, Scotland

    @virginmedia No, no known issues!

  • MCrothall Marc Crothall (@MCrothall) reported from Milngavie, Scotland

    @virginmedia Not a 100% as signal dropped out a few times during the day mid meeting /lesson- better today & hopefully it will hold up in days weeks ahead as it looks like we are in for a longer haul with #homeschooling #workingfromhome

  • jools2009 Julie M 😇😹😷🌈 (@jools2009) reported from Glasgow, Scotland

    @virginmedia He has been cut off because of an outstanding payment which he does not owe and should have been removed. I’ve had to phone so many times and it hasn’t been fixed. I was told there would be no more issues now he’s been cut off!!!

  • ryang23_ ryan (@ryang23_) reported from Glasgow, Scotland

    @virginmedia any updates on the internet being down g51

  • jools2009 Julie M 😇😹😷🌈 (@jools2009) reported from Glasgow, Scotland

    @virginmedia Yes there was a refund put through on Monday to clear it as it was your error charging him for full price when he had a deal! It shouldn’t take 4 days to push a button. I’m going to make another complaint. The upset your company has caused it ridiculous.

  • XRachelRoss Rachel ♥ (@XRachelRoss) reported from Kirkintilloch, Scotland

    @virginmedia Great help. After 3 days of texting with people for help I’ve been told to phone up to resolve. Your departments are a mess & the times I have to wait for YOU to fix YOUR mistakes are a joke.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • eveantoi Eve Antoi (@eveantoi) reported

    @virginmedia @Pinkhaus1 Your service is awful I can’t believe a manager hung up on me because I couldn’t get my password right and I answered my security questions correctly. I also said the first character of my password correctly and the guy who didn’t understand me told me to give him phonics

  • adollarmore Anne Dolamore (@adollarmore) reported

    @virginmedia You cannot be a service provider and NOT have 24 hour customer service to deal with faults. It's just unacceptable.

  • BennyHall17 Benny Hall (@BennyHall17) reported

    @virginmedia Exactly the same everything drops to bare minimal service. I mean service gets worse and prices go up. Go figure that for a business model.

  • valgardening Val Bradley (@valgardening) reported

    @MarcGardenPoole Why isn't @virginmedia lousy service flagged up? Just because they control the cable network doesn't mean being so difficult. Whatever happened to customer service?

  • sexymanda30 Manda Tye (@sexymanda30) reported

    @virginmedia When the resolution of Facebook, Twitter, email and chat fails, where does one go @virginmedia. The email is in the public domain, so basically it’s tough. CEO is the way to go

  • char_bruce Charlotte Bruce (@char_bruce) reported

    @virginmedia Our contract was due up and we were looking to renew but unfortunately couldn’t get a deal that we were happy with we were looking to cancel our subscription and was told me would get a call back to do so

  • TyshasTweetsxo Tysha Sorai ♥ (@TyshasTweetsxo) reported

    Name Me A Broadband Provider Worst Than @virginmedia I’ll Wait... #FixYourShitVirgin

  • valgardening Val Bradley (@valgardening) reported

    @virginmedia Don't make me laugh. We've spent hours trying to get through on this number this week. No one answers. You have no customer service.

  • MolloyMarc Marc Molloy (@MolloyMarc) reported

    @virginmedia have a great way to stop customers leaving...hang up on them after 1hr on hold, and if you want to complain - post a letter! #ripoff #badcustomerservice @ShieldVoC @virginmedialife

  • sexymanda30 Manda Tye (@sexymanda30) reported

    @virginmedia Errrr no they didn’t lol. They’ve removed every option for customers to complain. As they cannot get through on the phone and social media is hit and miss, I’d say that in a very poor move