Virgin Media

Virgin Media Outage Report in Dennistoun, Glasgow City, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dennistoun, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dennistoun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dennistoun, Glasgow City, Scotland 05/04/2024 08:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Dennistoun, Glasgow City, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Hamilton, Bellshill, Motherwell, Johnstone, Airdrie, Cumbernauld, High Blantyre, Coatbridge, Paisley, Bothwell, Erskine, Wishaw and East Kilbride.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomHamilton TV
United KingdomBellshill Internet
United KingdomGlasgow Internet
United KingdomMotherwell E-mail
United KingdomHamilton Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dennistoun, Scotland

Latest outage, problems and issue reports in Dennistoun and nearby locations:

  • G1NG355 AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia Cannot be rectified as the services have been disconnected. I spoke with someone on Friday that said services would be reinstated within 4 hours. After 6 hours, we received nothing. Called back and basically said that call never happened and have no log of the call.

  • nuttynanaannie Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia For the past 5 days I've had limited Tivo use and no access to apos at all in Ml15hd also no Internet 90%of the time. Virgins site says they're working in my area to fix this by 20th October. So will I get a reduction on bill for a week of no service.

  • Coops_71 Elenita (@Coops_71) reported from Thornliebank, Scotland

    @virginmedia I’ve waited 12 hours and still have the same issue

  • Coops_71 Elenita (@Coops_71) reported from Thornliebank, Scotland

    @virginmedia I sent an email at 10.51 this morning which was delivered without any issues.

  • csersrule Vero Walters (she/elle) (@csersrule) reported from Milngavie, Scotland

    So this is new- I spoke with a CSR @virginmedia in Scotland. I struggled with her accent & she got irritated with me & snarled "Do you even understand English?" I mean, I have a few degrees issued from Canadian universities... maybe they felt bad for me?

  • jamboross Ross R MacLean (@jamboross) reported from East Kilbride, Scotland

    @virginmedia As a mark of respect,have you given us all the day off from the internet? Nothing working again!!! Getting pretty fed up with this, and yes I've checked your service online.

  • TheGodofPod TheGodofPod (Movie Daft) (@TheGodofPod) reported from Clydebank, Scotland

    @toptenpods @skytv I to have fell victim to this, but via Virgin Media, who it took fully 2 days to cancel with. Horrible experience for Mrs B.

  • Chban1967 Banjo (@Chban1967) reported from Glasgow, Scotland

    @virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling

  • Beverley1886 Bev, just Bev….. (@Beverley1886) reported from Wishaw, Scotland

    what on earth is going on with your service of both mobile and broadband! Substandard, constantly having connection issues with both!! Not only our household either, common issue with @virginmedia

  • FrancescaDocher Francesca Docherty (@FrancescaDocher) reported from Overtown, Scotland

    @virginmedia you are not very good at keeping your side of the contract but you expect regular FULL payment for INCOMPLETE SERVICE AND EQUIPMENT. Your customer service need more training on how to complete work orders and deliver the proper equipment.

  • nuttynanaannie Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Hi, it's been like this since last Thursday. Our Tivo box is constantly flashing and apps don't work as we have no Internet probably. Internet not worked since then. Its a real issue as we need Internet to work.

  • nuttynanaannie Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia OK. That's fine . Every time I service check my broadband it tells me there's a fault in my area and its being investigated and to come back in 24 hours and it will be looked into but when I do this it just gives the same response . Its very confusing. And not very helpful at.

  • nuttynanaannie Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Thanks. I'll try that. When I do a status check it flags Tivo right away but shows no issues with broadband or phone when I then run a broadband check it says there's an intermittent fault in my area. !

  • Coops_71 Elenita (@Coops_71) reported from Thornliebank, Scotland

    @virginmedia is there a problem with email all of a sudden? It was working this morning and now when I try to send an email from Outlook or on my iPhone, I’m told my password is wrong and when I try to log onto webmail I’m told I have no password.

  • nuttynanaannie Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Hi, thank you for replying. I can't see where to register. I did another service check and it says an intermittent service fault is affecting my area. But gives no guidance/option to register for loss of service. Guidance please.

  • G1NG355 AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?

  • oletalk Colin M (@oletalk) reported from Glasgow, Scotland

    What's going on with @virginmedia broadband just now? Just managed to find out on 150 that they seem to be doing (emergency?) maintenance of some sort. Is this how they justify "returning to the office"?! 🤪

  • jamboross Ross R MacLean (@jamboross) reported from East Kilbride, Scotland

    @virginmedia I was extremely impressed with the service that I received tonight to arrange for my services to be looked at on the 3rd of October. The handlers manners were perfect and I'm delighted with the service that we received. Please pass this onto him, thanks.

  • Chban1967 Banjo (@Chban1967) reported from Glasgow, Scotland

    @virginmedia Absolute shambles of a company with absolute zero customer care. Phone up and agree a contract only to get something totally different phone to complain they tell you the phones getting cut off, the goalposts get moved continuously, communication atrocious. AVOID!!!

  • seawxy rach ✨ (@seawxy) reported from Motherwell, Scotland

    been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of house 🖕🏽

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • trishbeaker71 trish beaker (@trishbeaker71) reported

    @virginmedia The whole VM website is now down

  • janetmarland janet marland (@janetmarland) reported

    @virginmedia Is there a problem in the SK1 area? I have no internet. From reading your Twitter feed it looks like there are widespread issues. When will SK1 be on-line again?

  • secprentice Charlie Crane (@secprentice) reported

    @virginmedia Fault in SS17? Service Status page is down

  • sozklee sarah lee (@sozklee) reported

    @virginmedia fed up of awful service low download speeds and generally rubbish internet going to have too look else where now because im fed up!

  • Terry_Tibbs1991 S4V4G3 P (@Terry_Tibbs1991) reported

    @virginmedia This is is a constant problem and I would like to have a new hub as this one seems to only work well on an advocacy basis and working from home requires decent broadband. Yes i have reset with a pin on numerous occasions.

  • Litadoolan Lita Doolan (@Litadoolan) reported

    @virginmedia @oppo @Wimbledon Hello do you have any issues with your helpline this morning was on hold since 7am talking to Joan. We just got cut off!! Could a manager DM me today.

  • suebaggy sue bagnall (@suebaggy) reported

    Come on @virginmedia what is happening. No internet and working from home. No landline working from home. This is ridiculous as even your website is down so I can’t check faults in area etc.

  • critical_stop Pete J Wall (@critical_stop) reported

    @virginmedia @officialrobert0 That'll be the page that's down for maintenance, yeah?

  • wevsky Wevsky (@wevsky) reported

    @virginmedia as said ive navigated to a page that shows an error, just cant register for compensation, cos that links broken, never mind im sure it will all be ok...

  • Ian1603 Ian1558 (@Ian1603) reported

    The WIFI service I am getting from @virginmedia is nothing short of a disgrace. Calls drop out, TV images poor. Waiting for a fifth visit from an engineer but I have no confidence anything will change as a result. Pathetic