Virgin Media Outage Report in Dennistoun, Glasgow City, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dennistoun, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dennistoun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dennistoun, Glasgow City, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Larkhall, Johnstone, Bellshill, Bothwell, Motherwell, Erskine, Hamilton, Blantyre, Uddingston, East Kilbride, Coatbridge and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Dennistoun, Scotland
Latest outage, problems and issue reports in Dennistoun and nearby locations:
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Michael
(@mikop90) reported
from
Glasgow, Scotland
@virginmedia an hour on hold to cancel Virgin Media and you hang up on me. Can someone please contact me…
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Peter Wilkes
(@petewilkes046) reported
from
Paisley, Scotland
@virginmedia very disappointing customer service, expected a call hours ago to reset a mobile PUK and get my 11yo son his mobile freedom, paying for a SIM I can’t use. Thanks Virgin - maybe I should’ve stayed with my previous network 😡
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Cathy Quinn
(@CathyQuinn13) reported
from
Cumbernauld, Scotland
@virginmedia My husband has been on phone for 90 minutes trying to close an account following a bereavement. He could not get anyone who could actually help him. Absolutely shocking service Virgin Media !!!
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
Been trying to sort my @virginmedia bill since November. Raised a complaint and spent hours on the phone. 4 agents have told me everything’s fixed. Just received another bill and it’s more than double it should be. Why can’t they get this right?!
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Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@virginmedia is terrible, on demand and catch up down in my area since yesterday and told online it will be fixed by the 8th, if it’s not that it’s the broadband, definitely leaving when my contract finishes, don’t even get my broadband speed and I’m on 200mb😡
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Gillian Cruden Kelly
(@gilkes1975) reported
from
Bishopbriggs, Scotland
@virginmedia I have now advised a few times we have tried all these things and can’t get through this is shocking service
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Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
@virginmedia Thank you so much for answering, however, the community forum is not what is required, your engineer couldn’t find the DP which often gets flooded therefore water ingress impacts our service, I really need this resolved by a person. I am a loyal customer (20 years +) Thank u 🙏
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senga cummings
(@sengacummings2) reported
from
Paisley, Scotland
@virginmedia is this a joke ? Your telephone line to customer service automatically cuts you off , to reset my personal data with shuts me out every time 😡 is there actually anyone working for Virgin Media during pandemic?????
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Lisa Louise Geary
(@Lisa_Louise89) reported
from
Clydebank, Scotland
@virginmedia I have been trying for days to call 150 from my virgin home phone but can never get through I just get told all lines are busy and it hangs up. Is there a reason for this? Very strange that I don’t get the normal options.
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Pauline Cameron
(@smiles333) reported
from
Erskine, Scotland
@virginmedia what an absolute disgrace! I have been trying to get through fir weeks on phone. I’ve emailed, I’ve filled out complaint form and nothing! I want to cancel my account!!!I will tweet every day till someone contacts me!
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Pauline Cameron
(@smiles333) reported
from
Erskine, Scotland
@MartinSLewis 🙏🙏 for all you do!! Any ideas on how to get hold of @virginmedia ? I’ve been trying for 5 weeks, to cancel. I’ve emailed, phoned, tweeted. Nada!! Should I just stop dd?
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BARRY R J GRANT
(@inchfad65) reported
from
Clydebank, Scotland
@ballinacup69 @virginmedia Been with them since the old ntl days .. got boxes in 3 rooms , just trying to cut it to what we use !!! Absolutely disgraceful that a grown woman comes off the phone in that state .. @virginmedia have serious customer issues .. it’s all about ££££ nothing else
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michael hutcheson
(@mickhutcheson) reported
from
Bishopton, Scotland
@mcneill_craig @virginmedia They don't make live chat easy to find for existing customers. If you are a new customer browsing packages it's there. But minute you log in to VM online the function vanishes into thin air
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Lyn Paterson
(@nosrepat) reported
from
Glasgow, Scotland
@virginmedia email not working yet again. Awful company, awful service.
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Erin Stenson
(@erinnstenson) reported
from
Clydebank, Scotland
@virginmedia can u provide a number for me to contact that won’t give an auto response and hang up please
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Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
@virginmedia We have submitted a complaint as you advised, not heard a thing! Our WiFi is awful & our TV is now impacted, can’t watch catch up! Will be phoning tomorrow to cancel services, poor show @virginmedia 😔
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Pauline Cameron
(@smiles333) reported
from
Erskine, Scotland
@virginmedia what a disgrace! Trying to get hold of someone for 5 weeks!!! They keep ignoring all my messages! Going to cancel direct debit
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Pauline Cameron
(@smiles333) reported
from
Erskine, Scotland
@virginmedia My bill has shot up and I want to cancel my contract!! I’ve been trying to do that for 5 weeks!!!!
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Pete Whelan
(@petewhelan) reported
from
Glasgow, Scotland
@virginmedia can you help. I’m working away with a colleague and you’ve cut off his SIM card ahead of his new handset being delivered. He’s therefore got no phone for the next 48 hours. Anything you can do to reconnect him?
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Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
@KE22LLY @virginmedia Not good Kelly, there are a lot of issues & they are inundated! Just need it sorted, the service was great during the last lockdown & pretty poor now 😢
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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𝙎𝙠𝙞𝙣𝘽𝙤𝙨𝙨𝘽𝙤𝙮𝙙
(@SkinBossBoyd) reported
@marksw10 You're right, when they're good they are great @VirginMedia. That was fixed within the hour. Been happy since I negotiated my bill down to £25.95 p/month for the 100mps Mix package for 18 months, which is the same as it was when I first signed up. Not paying more than that!
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CyqoFn
(@DSevilov) reported
@virginmedia No it doesn’t say there’s any problems but like i said before apparently my area has a outage problem and it’s been happening since 7 or 3 feb I’m not too sure, the dates keep changing to as when it’s going to be fixed and it’s really bothering me
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James Griffin
(@jcagriffin) reported
@virginmedia can I ask why customer services is unavailable on the phone today?
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S S
(@slsstu) reported
@virginmedia how do I speak to a Human about your poor service you are providing me and how to cancel
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JackDaniel
(@JackDan67281131) reported
@virginmedia On the phone for under 20 minutes amazing service ! Ordered a phone yesterday, Get email and confirmation yesterday , Delivery email this morning , Woman arrives at the door with my delivery and guess what she won’t give me it because VIRGIN MEDIA
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Clare Cowley
(@ClareCowley11) reported
Is anyone else suffering terrible service from Virgin Media ? Months of rebooting broken internet service and still no customer service. And we’re paying premium money. @virginmedia Shocking
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My Name Is Mud
(@ScatteredSaffa) reported
@virginmedia I have a wife starting a new job Monday, and 2 children back to remote learning next week. I will not have unnecessary stress added to them because your broadband is absolute garbage!
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stave 0121©.
(@Stave0121) reported
@virginmedia so just blank me but send a £25 refund for over 18 months of issues “great” guess its the ombudsman and CISAS now!!
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Karen Drayton
(@kranedrayton) reported
@virginmedia thrown out of chat with no resolution. Contradicting everything form previous chat. Now think you have broken Data Protection on top of failing to deal with issues. No reply to request to reconnect to chat.
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My Name Is Mud
(@ScatteredSaffa) reported
@virginmedia @virginmedia Had a Teams call yesterday plugged directly into the router and even then Teams told me my network is causing a poor connection and to try a different network or call in on a landline instead! Come on!