Virgin Media Outage Report in Dennistoun, Glasgow City, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dennistoun, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dennistoun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
October 09: Problems at Virgin Media
Virgin Media is having issues since 08:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Dennistoun, Glasgow City, Scotland
The most recent Virgin Media outage reports came from the following cities: Bellshill, Glasgow, Paisley, Bothwell, Erskine, Hamilton, Clydebank, Motherwell, Cumbernauld, Coatbridge, Airdrie, Johnstone, East Kilbride, Viewpark and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Bellshill |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Paisley |
Internet | |
| Bothwell |
Wi-fi | |
| Erskine |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dennistoun, Scotland
Latest outage, problems and issue reports in Dennistoun and nearby locations:
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@CGhirl88 @virginmedia I can confirm there are hunners of better deals with much better customer service
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Bewildered Boy
(@bewilderedboy) reported
from
Glasgow, Scotland
@jasmclaughlin2 @virginmedia The virgin app says its an issue in my area and its down till tomorrow afternoon. Not amused.
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia Phoned the helpline like you said, guy told he'd transfer me to Customer Relations, who hung up...what you meant to do man 😂😂😂😂😂
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@s04012008 @virginmedia **** sake that's some bill!!
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Alan Lappin
(@GiggsyBlantyre) reported
from
Hamilton, Scotland
@SupportPDC **** them then mate! Having a similar problem with @virginmedia - given them ample opportunities to sort an issue, no joy. Just cancelling the direct debit instead, that’ll instigate them to contact me!
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David
(@disvalentine) reported
from
Clydebank, Scotland
@virginmedia internet down again in Glasgow area...😡 Why this time
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Tony
(@macaroni1888) reported
from
Glasgow, Scotland
@virginmedia Our head office is now in its second day without Broadband, which is an utter disgrace. Please advise when service will be restored.
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G.M
(@g_mccutch) reported
from
Hamilton, Scotland
@virginmedia Fortunately, though unable to resolve the problem, the 4th person I spoke to didn’t feel the need to hang up on me or lie and has arranged an engineer visit for next week. All this after listening to the same hold music for a combined total of 83 minutes (3/3) 👍🏼
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia Just been on web chat for 45 mins then phone call for 25 mins to someone who doesn't understand or doesn't want to understand, waiting on hold again, disgraceful customer service.
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Stephen Fallon
(@sffallon1) reported
from
Hamilton, Scotland
@virginmedia Absolutely shocking broadband, don’t join Virgin media folks, I upgraded last month and WiFi signal is shocking , better of with old dialup 😡😡
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Alan Lappin
(@GiggsyBlantyre) reported
from
Hamilton, Scotland
@virginmedia Potential cancellation. My mother was present at the time of the call, and I wanted to discuss options, whether to downgrade/cancel. But contact centre were so unhelpful.
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David
(@disvalentine) reported
from
Clydebank, Scotland
@thepenGW @virginmedia Yea mate me too been with them 15 years & be better leaving & coming back seriously considering @SkyUK especially as our wifi down AGAIN & they want an extra £25 a month from me for same package i currently have!!
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19nine78
(@19nine78) reported
from
Motherwell, Scotland
@virginmedia Now if either of your call handlers had sent me that earlier I could have made an informed decision 😂 Appreciate you can't access details on here but you've been more helpful than anyone else. Complaint sent via website form as well. Sadly, your probably losing a customer
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David
(@disvalentine) reported
from
Clydebank, Scotland
@virginmedia Checked nothing helpful there! Why is my internet having issues today you must know if the area affected
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Bewildered Boy
(@bewilderedboy) reported
from
Glasgow, Scotland
Plan for today was to binge Mindhunter season 2 but thanks to @virginmedia for taking my broadband down that's not happening. Not happy
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Holly McCormack 🏴🇪🇺
(@Hollz2012) reported
from
Paisley, Scotland
@virginmedia Need to discuss an o/s balance and also discuss why after I called to cancel 2 months ago, when I was billed again it was still at the higher rate / can’t afford and now cut off entirely.
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia I'll ask for the reference if I get through again. The chap on the phone read the complaint back and it wasn't what I'd discussed
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia They put on the notes that I wanted to register a complaint but never registered it as a complaint...so there's no reference 😂😂😂
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Jimmy Prentice
(@jimmyp314) reported
from
Glasgow, Scotland
Missus been on fone for over half an hour to cancel our @virginmedia subscription but person couldnt help n pit us thru to someone else so been on hold for another 15 mins... hey @richardbranson aint ur pockets fat enough... disgraceful 😡😡😡
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brazen productions- jules hussey
(@brazenprods) reported
from
Glasgow, Scotland
Just had to increase my @O2 data allowance cos my @virginmedia is so bad my phone switches to mobile data all the time.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian Harris
(@adiharris13) reported
@virginmedia Any idea when I'll be sent the correct bill? I'm not paying you £147.50 to get a £59 bill credit 45 days when i rang to cancel it's ridiculous. Why can't i just be billed for the period i used like a normal comapny would?
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sharon
(@mum2336) reported
@virginmedia since you can't sort out the tech issue regarding not being able to and my account. A year later, I can't access priority either which seems unfair as I have a right to it
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michael duke
(@mi82598452) reported
@VirginMediaIE @sroche92 @virginmedia "POP us DM" waste of time, terrible service, sent a registered letter, still no satisfaction, NEW CUSTOMERS BEWARE.
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Richard
(@whudis88) reported
@virginmedia And don’t give me any **** about never hanging up on people - it’s clear it was purposeful.
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Michael Cottage
(@michaelcottage) reported
@virginmedia Yes there are multiple faults shown with a fix expected tomorrow.
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DALL-E
(@FunnyDALL_E) reported
@virginmedia Except that’s a complete fabrication. The outage started at 1am with an estimated timeframe of 4PM in which it would hoped to be fixed. Yet 15 hours pass and nothing, except a new arbitrary timeframe of 8AM tomorrow, meaning it takes someone **31 hours** to fix!? Not good enough.
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DALL-E
(@FunnyDALL_E) reported
@virginmedia The number you provided put me through to someone who also, supposedly, doesn’t know the exact issue either. Is there anyone available who can actually provide some degree of technical support or not?
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BoxlifeUK
(@BoxlifeUK) reported
@virginmedia - unable to gain broadband access in the Bristol area and constantly "connected without Internet" despite resetting the modem several times. Is there anything you can do to help/any information you can provide??
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D
(@top_dave1982) reported
@virginmedia Yep tried that. Still same message. I've checked on the app. "Still on going issue" I've called on 08005610061. Still saying the same thing "On going issue on the Internet & phone".
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K
(@KaosHerrshy) reported
@virginmedia Yes. It says there are no issues in my area (broadband). I can't do anything without being disrupted every now and then.