Virgin Media Outage Report in Dennistoun, Glasgow City, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dennistoun, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dennistoun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Dennistoun, Glasgow City, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Bellshill, Airdrie, Motherwell, Coatbridge, Wishaw, Paisley, Hamilton, Uddingston, Renfrew, Johnstone, East Kilbride, Erskine and Holytown.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Cumbernauld |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dennistoun, Scotland
Latest outage, problems and issue reports in Dennistoun and nearby locations:
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Since changing to virgin Iv had problem after problem No tv services no WiFi 😂😂 I don’t know why I changed in the first place better of give £60 per month to a good cause instead !
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Gavin Jackson
(@Wizzler_uk) reported
from
Motherwell, Scotland
@virginmedia @Shadow_Official Haha if I called right now and said I had issues with shadow (I don't use mine for gaming) you're "support" wouldn't have a clue what I'm talking about, then they'd say everything looks fine on your end so it must be (a) my pc, (b) shadows servers or (c) it's someone else's fault
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MunsterBecks
(@Beckinder) reported
from
Glasgow, Scotland
@virginmedia Virgin Media. I am moving house and cannot get Virgin and I've been told I need to lay a fee to leave even though you cannot provide the service
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debbie kelly
(@debsakawifey) reported
from
Glasgow, Scotland
@richardbranson Mr Branson, I pay for your virgin media services every month without fail, twice this month I have been without tv and wifi for more than 6hrs, this year alone it has went down on more than 3 occasions sort your company out, your quick to take the money from us
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Johnny bhoy
(@kingkong1888) reported
from
Cambuslang, Scotland
Ffs virgin media DOWN..
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia hurry up and get this issue fixed , laughable that it can affect so many people , TV , internet , my wifi and phone are down
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Laura-Ann🤓
(@Squibster_LA) reported
from
Wishaw, Scotland
@virginmedia @hartey11 You need an internet signal to chat over webcam. But your tv and broadband are still down.
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debbie kelly
(@debsakawifey) reported
from
Glasgow, Scotland
@virginmedia No because I've been told on a recorded message there is a issue if the screen is displaying (V53) in the middle of @BGT results aswell the 3rd time in 2months this has happened!!
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Gavin Jackson
(@Wizzler_uk) reported
from
Motherwell, Scotland
@virginmedia @Shadow_Official Just like the home hub 3 issues.
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Soctty123
(@Soctty123) reported
from
Paisley, Scotland
@virginmedia No problem. It's very rare that I've had problems with my service, and sorted reasonably quickly.
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MunsterBecks
(@Beckinder) reported
from
Glasgow, Scotland
@SkyUK Just sent you a DM asking a few questions about the credit switch service and the packages. As I have to pay leave @virginmedia #jokeshop
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Think you should give all the Virgin media customers free Pizza for having Tv problems !!! #UnwatchableTv
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Johnny bhoy
(@kingkong1888) reported
from
Cambuslang, Scotland
@virginmedia sort yourself out ffs...over £100 a month yet it's gone down twice in the space of a week.. #virginmediajoke
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MunsterBecks
(@Beckinder) reported
from
Coatbridge, Scotland
@virginmedia But it's not my fault you cannot transfer my service. Yet I'm being penalised for it
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Gavin Jackson
(@Wizzler_uk) reported
from
Motherwell, Scotland
@Vadoseflame @Shadow_Official @virginmedia Never have been, I remember having a local techs mobile number because anytime anyone joined locally it borked my connection, and he'd fix it on the way home. So many 2hr+ calls to tell them I was offline and go through "diagnostics".
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ALAN
(@GOTHICGUY270477) reported
from
Cambuslang, Scotland
@virginmedia hi my service is down can you help Glasgow G734ly
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
😂😂 all @virginmedia was down for about an hour there and I'm on their Twitter and they are getting dogs abuse and people demanding compensation 😂 that's the modern world for you , my guess is these people were born after 1997 😂😂
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CAJ
(@carolstrach) reported
from
Airdrie, Scotland
@virginmedia like many others I have no internet service I’m in ML6. For a communications company your communication and customer service are shocking!!!
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Cam💜
(@cameronkelly__) reported
from
East Kilbride, Scotland
Virgin media is the WORST company to have WiFi with oh my god, use my 4g more than I use their WiFi bc it’s doesn’t work half the time 🥴
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Neil Crossan
(@quietarea1) reported
from
Glasgow, Scotland
@virginmedia down again. Been kept waiting for 4 days for phone was unable to work due to the mobile drop out and now no service. Customer service I’m sure will be up to their usual rubbish standard
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joanne Baddams
(@Animaniac53) reported
@virginmedia @virginmedia issue was resolved in 1 minute after agent returning from break, surely could have waited 1 more minute before taking his break!!! If the agent is due a break maybe tell the customer this before starting the conversation!!!
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Mr Chris..
(@fezzzzzzy) reported
@virginmedia I'm sure that fix the fact I can't diel your help line
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Charles Hadji
(@charleshadji) reported
@virginmedia This is a genuine question, what is the actual point of your Twitter account if you can’t actually do anything? Again, this is a genuine question and I’m not trying to be rude, I am curious.
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_callum
(@nomdethingy) reported
@virginmedia I phoned up but kept on getting transferred. I've replied to my THIRD complaint case last week, but no answer yet. An engineer came and said "everything that can be replaced has been replaced" so I think we need to have a no-fault cancellation, no?
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Mr Chris..
(@fezzzzzzy) reported
@virginmedia Yes I have no service
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Dean Maskell
(@deanmaskell) reported
@virginmedia I have had 5 calls yesterday / today from out of area from Sky indian caller representing Virgin saying there is going to be work on internet connection / problem with router. I live in SO31 area. Annoying I assume bogus? Not received any letters from you on this
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Jay Kerai
(@JayKerai7) reported
@virginmedia 5 weeks and counting. 3 engineer visits. Another 30mins wasted to your call centre today. Still no phone line. Worst service! And you still advise me to keep calling?
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Kit Murphy
(@KitHarman) reported
Hi @virginmedia - it's now 5 weeks of intermittent broadband, and I've reached the limit of following your online help (rebooting, hard resetting, removing devices, etc). Can you please supply a method of speaking to a real person because I can't find that anywhere online.
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TheCultVault
(@CultVaultPod) reported
@virginmedia what is going on with the internet on The Wirral? Is there an ongoing issue? Tried multiple resets and followed online instructions and it keeps disconnecting. Is this your end or ours? Thanks.
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hannah
(@thehanarchist) reported
Apparently @virginmedia are doing service improvements - did you not think to inform customers of this ahead of time?