Virgin Media Outage Report in Dennistoun, Glasgow City, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dennistoun, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dennistoun and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Dennistoun, Glasgow City, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Renfrew, Hamilton, Airdrie, Motherwell, Bellshill, Coatbridge, Clydebank, Wishaw, East Kilbride, Paisley, Cumbernauld, Johnstone, Bothwell and Erskine.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
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| Glasgow |
Wi-fi | |
| Glasgow |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Dennistoun, Scotland
Latest outage, problems and issue reports in Dennistoun and nearby locations:
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Erin Stenson
(@erinnstenson) reported
from
Clydebank, Scotland
@virginmedia can u provide a number for me to contact that won’t give an auto response and hang up please
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senga cummings
(@sengacummings2) reported
from
Paisley, Scotland
@virginmedia is this a joke ? Your telephone line to customer service automatically cuts you off , to reset my personal data with shuts me out every time 😡 is there actually anyone working for Virgin Media during pandemic?????
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BARRY R J GRANT
(@inchfad65) reported
from
Clydebank, Scotland
@ballinacup69 @virginmedia Been with them since the old ntl days .. got boxes in 3 rooms , just trying to cut it to what we use !!! Absolutely disgraceful that a grown woman comes off the phone in that state .. @virginmedia have serious customer issues .. it’s all about ££££ nothing else
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Gillian Cruden Kelly
(@gilkes1975) reported
from
Bishopbriggs, Scotland
@virginmedia I have now advised a few times we have tried all these things and can’t get through this is shocking service
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Pauline Cameron
(@smiles333) reported
from
Erskine, Scotland
@virginmedia what a disgrace! Trying to get hold of someone for 5 weeks!!! They keep ignoring all my messages! Going to cancel direct debit
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Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
@virginmedia Thank you so much for answering, however, the community forum is not what is required, your engineer couldn’t find the DP which often gets flooded therefore water ingress impacts our service, I really need this resolved by a person. I am a loyal customer (20 years +) Thank u 🙏
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Pete Whelan
(@petewhelan) reported
from
Glasgow, Scotland
@virginmedia can you help. I’m working away with a colleague and you’ve cut off his SIM card ahead of his new handset being delivered. He’s therefore got no phone for the next 48 hours. Anything you can do to reconnect him?
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michael hutcheson
(@mickhutcheson) reported
from
Bishopton, Scotland
@mcneill_craig @virginmedia They don't make live chat easy to find for existing customers. If you are a new customer browsing packages it's there. But minute you log in to VM online the function vanishes into thin air
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Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
@virginmedia We have submitted a complaint as you advised, not heard a thing! Our WiFi is awful & our TV is now impacted, can’t watch catch up! Will be phoning tomorrow to cancel services, poor show @virginmedia 😔
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Cathy Quinn
(@CathyQuinn13) reported
from
Cumbernauld, Scotland
@virginmedia My husband has been on phone for 90 minutes trying to close an account following a bereavement. He could not get anyone who could actually help him. Absolutely shocking service Virgin Media !!!
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Pauline Cameron
(@smiles333) reported
from
Erskine, Scotland
@virginmedia what an absolute disgrace! I have been trying to get through fir weeks on phone. I’ve emailed, I’ve filled out complaint form and nothing! I want to cancel my account!!!I will tweet every day till someone contacts me!
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
Been trying to sort my @virginmedia bill since November. Raised a complaint and spent hours on the phone. 4 agents have told me everything’s fixed. Just received another bill and it’s more than double it should be. Why can’t they get this right?!
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Lisa Louise Geary
(@Lisa_Louise89) reported
from
Clydebank, Scotland
@virginmedia I have been trying for days to call 150 from my virgin home phone but can never get through I just get told all lines are busy and it hangs up. Is there a reason for this? Very strange that I don’t get the normal options.
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Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
@KE22LLY @virginmedia Not good Kelly, there are a lot of issues & they are inundated! Just need it sorted, the service was great during the last lockdown & pretty poor now 😢
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Peter Wilkes
(@petewilkes046) reported
from
Paisley, Scotland
@virginmedia very disappointing customer service, expected a call hours ago to reset a mobile PUK and get my 11yo son his mobile freedom, paying for a SIM I can’t use. Thanks Virgin - maybe I should’ve stayed with my previous network 😡
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Pauline Cameron
(@smiles333) reported
from
Erskine, Scotland
@MartinSLewis 🙏🙏 for all you do!! Any ideas on how to get hold of @virginmedia ? I’ve been trying for 5 weeks, to cancel. I’ve emailed, phoned, tweeted. Nada!! Should I just stop dd?
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Pauline Cameron
(@smiles333) reported
from
Erskine, Scotland
@virginmedia My bill has shot up and I want to cancel my contract!! I’ve been trying to do that for 5 weeks!!!!
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Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@virginmedia is terrible, on demand and catch up down in my area since yesterday and told online it will be fixed by the 8th, if it’s not that it’s the broadband, definitely leaving when my contract finishes, don’t even get my broadband speed and I’m on 200mb😡
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Michael
(@mikop90) reported
from
Glasgow, Scotland
@virginmedia an hour on hold to cancel Virgin Media and you hang up on me. Can someone please contact me…
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Lyn Paterson
(@nosrepat) reported
from
Glasgow, Scotland
@virginmedia email not working yet again. Awful company, awful service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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drew semple
(@grecianvenetian) reported
@virginmedia @candelinayankee i fail to understand your logic on this. Being only £8 of a difference, you already had given me a loyalty discount of £5 on my previous package,why not this time? Rather than let a customer go through the hassle of cancel and re apply as new customer, madness.
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kev leigh
(@kevleigh153) reported
@virginmedia Yh I do that and still unable to have a meeting via teams etc. Don’t worry though, I’ll make sure the DD goes through as usual despite unable to use the service
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SSGR
(@GazRobinson1) reported
@virginmedia It won’t let me reply Thomas but tha you for sorting my issue much appreciated. Gaz
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Peej🖤💛
(@pollyjo12) reported
@virginmedia treating long term customers like crap. Trying to drop the plan Nothing to do with the price increase but still trying to drop it ..76.00 per month if we want same broadband speed. . Which I need as I WFH permanently.but dont need movies or plus package
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kev leigh
(@kevleigh153) reported
@virginmedia This was the same thing you said Saturday when you said I have intermittent issues. Still nothing. Still unable to complete any work and still having to pay for the service I’m not getting
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David Hart
(@DavidHa14642481) reported
@virginmedia The facts stated in my first tweet don’t really bear that out, do they? I could get the service do much cheaper if I was a new customer. You have refused to offer that service to me at the same goid value price.
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Manchester Born
(@Ctrkr4xkc) reported
@virginmedia This is terrible.
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Ryan Jackson
(@Ryanj_man) reported
@virginmedia Hi, you messed up my installation date as you assured me you changed the address, its now impossible to contact you. I've gotten through twice after an hour wait and you hang up on me. Impossible for me to wfh because of this.
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drew semple
(@grecianvenetian) reported
@virginmedia @candelinayankee i fail to understand your logic on this. Being only £8 of a difference, you already had given me a loyalty discount of £5 on my previous package,why not this time? Rather than let a customer go through the hassle of cancel and re apply as new customer, madness.
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Hood
(@HoodLfg) reported
@virginmedia truing to cancel my virgin media plan and have been waiting for nearly a hour to talk to someone is there no easier way?