Virgin Media Outage Report in Hamilton, South Lanarkshire, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Hamilton come from postal codes ML3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hamilton, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 04: Problems at Virgin Media
Virgin Media is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Hamilton, South Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Hamilton, East Kilbride, Motherwell, Airdrie, Larkhall, Bellshill, Bothwell, Blantyre, Strathaven, Uddingston and Coatbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hamilton, Scotland
Latest outage, problems and issue reports in Hamilton and nearby locations:
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Vikki Robb
(@VikkiRobb) reported
from
East Kilbride, Scotland
@virginmedia I’ve tried this too.. I’ve honestly had enough now and would prefer to cancel
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Papa Raymondo
(@raymi37) reported
from
Chapelhall, Scotland
@quigley_mick @virginmedia @virginmedia service is getting worse mick I’m thinking of a change far too dear as well
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Vikki Robb
(@VikkiRobb) reported
from
East Kilbride, Scotland
@virginmedia I didn’t create a post on the forum I looked on for advice but to be honest if you cannot get me the help I need to get started it doesn’t put much trust in you. I would then have to wait how long for a technician to come out for you to charge me for this service?
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Gary McKelvie
(@garymckelvie) reported
from
Hamilton, Scotland
@virginmedia been without email since Wednesday & phoned only to be advised it could be down for a further 7 days…absolute shambles. No detail on why or what is being done to resolve. Any answers?
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Kells Bells
(@kells_bGood) reported
from
Glasgow, Scotland
@SteTechGaming @virginmedia I changed from the hub 3 to the hub 4 and have had nothing but problems with it. I regretted sending the hub 3 back!
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Ed Crick
(@edcrick) reported
from
Glasgow, Scotland
I rang @virginmedia who confirmed they do have a major problem with their servers and @twitter which will take another day (so four in total) to resolve. So why not put this message on your social platforms to save everyone time including your staff? "Media could not be loaded"
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Vikki Robb
(@VikkiRobb) reported
from
East Kilbride, Scotland
@virginmedia how come when you are trying to sell me your services you can call twice a day but I’ve spend 2 full days trying to get an issue at your end sorted and suddenly no one can call me?
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Jonathan Abourbih
(@jonzo1) reported
from
Glasgow, Scotland
@virginmedia broadband issues in G43? Your status checker says all is fine, but when I run a test it says “thanks for doing your in home checks”
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TED 🏴🇬🇧
(@TEDDYBEAR2079) reported
from
Motherwell, Scotland
@virginmedia @virginhelp I am recieving one of your customers contact details, phone no... contract detail... billing info to my email address... the customer has the same name as myself... tried to contact Virging but to no avail...
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Jazza
(@jmilprint) reported
from
Glasgow, Scotland
@virginmedia 2 - 0 down let's hope it cuts out completely!!!
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Mary Brogan
(@Diamondmarydoll) reported
from
Glenmavis, Scotland
@virginmedia since I can't get onto the Internet to check fault status and I'm scrambling to use my phones data because my signal is ****. Fault status in ML6 please?
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Vikki Robb
(@VikkiRobb) reported
from
East Kilbride, Scotland
@virginmedia I spoke to a member of the team who said they couldn’t help as I haven’t received my password in the post yet so couldn’t verify who I was. So now I have to wait a further 5 days for a password to come through.
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Rach💚
(@_rachf02x) reported
from
East Kilbride, Scotland
Virgin media are 1000% the worst providers on planet earth
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Billy Young
(@Billy1Young) reported
from
Glasgow, Scotland
@virginmedia I was one kill away from winning warzone match on cod before it came crashing down cos of your ****** internet service. Am fuming mate. You owe me a bottle of buckfast and 1g
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Tom Waits for no man
(@gordonb_1983) reported
from
Kirkintilloch, Scotland
@virginmedia Looking for some help with a technical issue - none of the devices in our house are connecting to WiFi and our router won’t factory reset (have tried the steps online)?
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Sheraz
(@SHERAZRAJPUT786) reported
from
Glasgow, Scotland
@virginmedia Raised several complaints. No one helping. Mis sold product. Incorrect router installed. Engineer did not install where requested. WiFi extenders not fitted as promised. Major account errors. Shocking service.
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Donald Macleod
(@d1a2w3) reported
from
Glasgow, Scotland
@virginmedia Hi, Sky Sports red button is not working, is there anything I can do to fix this?
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𝕂ïrsty 🇩🇪
(@KittyCarrot) reported
from
Stepps, Scotland
@virginmedia No service in G33 - is there an issue locally or just with us?
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jonnyboy
(@john_milroy) reported
from
Glasgow, Scotland
Is virginmedia connect not working I have a hub 3 according to them don't have account ps 40 year with virginmedia
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Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia the whole street is down but website says no known issues. What gives?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Serena McPherson
(@Mc_P1980) reported
@virginmedia third time trying to call customer services, am on hold then disconnected. Trying to resolve router issues with no luck!
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Joey2Arms
(@Joey2Arms) reported
@virginmedia It's not the holding times that are the issue...it is being hung up on every time. 10 times in a row I have been on hold for over an hour only to be disconnected. How else can I cancel! I refuse to pay for a service I wont be using.
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Dr friendly panda!
(@Retrocollie) reported
@virginmedia Really disappointed by the service Virgin Mobile have given my elderly mum. Had problems with a brand new phone for a while, support told her to go direct to Samsung who said to go back to VM. VM now told her she can't have new phone and needs a new sim. Awful.
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Troy Pemberton
(@tpembe1) reported
@virginmedia internet is again down in the kt3 area. Lots of business meetings and school lessons now on hold. What is the estimated time to fix?
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Elle
(@xgeekymumx) reported
@virginmedia It's not an isolated issue, it's multiple times a week. The service website says all fine, yet loads of people on here are complaining at the same times as me. Paying for fibre optic and barely get 40mbs on a good day! We're switching today. Had enough of poor service.
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Steven Scott
(@daft_titch) reported
I care for an elderly female with learning difficulties. @virginmedia has suspended her service. All her bills are up to date, but @virginmedia still claim she owes money. @virginmedia’s own missing payments department confirmed account is up to date. This company is a shambles.
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Carrie
(@minxymike) reported
@virginmedia I spend 2 hrs on the phone last night to be told 1) I need to cancel my contract !?! and 2) I will get a refund by cheque 45 days later! I say no i don't think so spend an hour waiting to talk to someone else who then cancels and said I can get my refund in 5 days!
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Matt Spink
(@eggdaddy) reported
@virginmedia I never got a engineer option when I went through all the troubleshooting links, but that text number could be useful, thanks
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bowezo dfc
(@BowezoDfc) reported
@virginmedia @ryanjoness_ As a loyal customer of ntl and then virgin for over 23 years , I have ver been as pissed off with their internet service as I am now .
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Paula Wray
(@hhbeatlesfan) reported
@virginmedia Under what Customer Service standards is it acceptable to break an appointment then leave holding for AN HOUR when they call to find out why. Please do not hide behind the excuse that you are short staffed because of the pandemic- this is an insult.