Virgin Media Outage Report in Hamilton, South Lanarkshire, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Hamilton come from postal codes ML3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hamilton, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Hamilton, South Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, East Kilbride, Coatbridge, Motherwell, Airdrie, Hamilton, Bellshill, Holytown and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Glasgow |
TV | |
| Glasgow |
Internet | |
| East Kilbride |
Total Blackout | |
| Glasgow |
TV | |
| Coatbridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hamilton, Scotland
Latest outage, problems and issue reports in Hamilton and nearby locations:
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I did my maximum number of system checks yesterday and your operator did it too . Today when I first did there were problems identified and there are 2 ongoing issues with TV but no better and no information tonight
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Still no service. It seems to connect then disconnect itself. This has been from Friday 12.30pm til today..
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Housty
(@mick_demarco) reported
from
Larkhall, Scotland
@virginmedia There's no known issues.
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eileen haugh
(@finnsgran) reported
from
Motherwell, Scotland
Been waiting for help from Virgin Media since 18 th October surely someone has read my message by now
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Maurice Logie
(@MauriceLogie) reported
from
Hamilton, Scotland
@vmbusinesshelp @ady315 @vmbusiness Still no internet connection - that’s 4 days . Have called @virginmedia several times and told we don’t appear to have a problem!!!! #shockingservice
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I have no idea how to book an engineer without another frustrating call . I am hoping that ad the TV issues are resolved my internet will be fixed
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia I’ve followed all these steps and been on phone waiting on Technical for 45mins. There was a known issue yesterday that was being fixed apparently. Since then no broadband access.
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Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Please contact me ASAP about my complaint. I was driving when your advisor contacted me and wasn't able to talk. Yet again my broadband is incredibly slow. I dont pay for slow broadband, but it appears that you charge me for it nonetheless.
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Still no broadband. Since yesterday 12.30pm @virginmedia Ridiculous service.
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia 2 attempts at contacting their tech dept. 90mins in total waiting, I gave up. They directed me to a forum for help. But all that showed me was I wasn’t alone. 😡
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Housty
(@mick_demarco) reported
from
Larkhall, Scotland
@virginmedia It's literally only affecting phones now and was on off with laptops. Laptops have been fine for a day, signal is still there from furtheest point of house, just constantly disabling.
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Housty
(@mick_demarco) reported
from
Larkhall, Scotland
@virginmedia been on hold for 40 minutes waiting for tech support over my WiFi disabling itself and I have an important Skype call in a couple of hours.
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eileen haugh
(@finnsgran) reported
from
Motherwell, Scotland
Can anyone tell me how to get through to virgin media sat on phone on sat for 1 hour45 mins got cut off now on messaging for1 hour 38 mins no reply .... atrocious customer service
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I have also tried the chat service . That was truly useless . Operators with set answers and no ability to deviate from the set answers
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Housty
(@mick_demarco) reported
from
Larkhall, Scotland
@virginmedia Yes. WiFi keeps disabling itself and particularly on phones it's doing this and running very slow. Ran a WiFi speed checker and tried restarting the modem many times
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@virginmedia Wow that community page hasn’t filled me with. You have endless pages of unhappy users it seems and with similar broadband issues.
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@scottmaguire4 @Kevin38801124 @virginmedia I tried retentions previously but because I had 20months still in my contract (I’ve been with them 9yrs but apparently package changes mean new contract dates) they weren’t giving s ****.
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Jim Bauld
(@jimbauld) reported
from
Glasgow, Scotland
Getting absolutely fed up with the pixelation on @virginmedia during live HD broadcasts... paying far too much to get this crap
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
Why has my broadband been down since 12.30 yesterday @virginmedia
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WALKER JAMES🍁™️
(@JLW1006) reported
from
Glasgow, Scotland
@Kevin38801124 @virginmedia I’m trying to get out of the contract. The hassle is too much. Every couple of months something happens and it’s never resolved accordingly. The amount of engineer visits I’ve had. Ridiculous
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gemma
(@NurseInProgr3ss) reported
@virginmedia Well clearly not. The customer service agent I'm speaking to has managed to move it 4th August. This guy has been the most helpful, kind and actually done what he said he would. Setting up Internet in a new home should not be as challenging, frustrating or upsetting as this.
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James Turner QC
(@JamesTurner37) reported
@virginmedia I have, constantly yesterday and today - and until about 15 minutes ago it had been claiming there was no problem in my area. Now it shows that there is a problem and it is hoped it will be fixed by 8:15pm. 😱
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Secret Squirrel
(@ontheqtpc) reported
@virginmedia is the payment system to buy a WiFi pass for the underground down?
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Drew Salisbury
(@DrewSalisbury5) reported
from
Barnet, England
[1] @virginmedia I have not had access to WiFi for a couple of days now. I have checked the cables, rebooted the Hub and run the final diagnostic tests several times. Still nothing. On the one hand, your system tells me that there is a wider broadband issue in the area and […]
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Silke malone
(@malone_silke) reported
@virginmedia My husband was shouted at on the phone , the customer service was a bad experience overall . All we hear is that an engineer is turning up when nobody bothers, and as I said before we need the internet for Work / Uni work .
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Gemma Ashley
(@gmmshly) reported
DO NOT USE @virginmedia ABSOLUTELY DISGUSTING CUSTOMER SERVICE!
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Carole Yeo 🌻
(@Carolestfc1) reported
@virginmedia How long after confirming my new contract/package should I get the email with my Netflix login code ?
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Bungle
(@BuNgLe_Ali) reported
@virginmedia without hinge phone or TV since 13th July. Call in to get it reconnected said 48 hours still nothing. Called again another 48 hours no connection still. Called again today wait another 48 hours disgusting shocking service!
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Zain Masud
(@zainmas86) reported
@virginmedia is there an easier way to cancel your services? We have called four times and the first three times it was kept on hold for 30 mins before cutting off. This time we are still waiting at 25 mins. This is crazy! Can we get a callback?
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Silke malone
(@malone_silke) reported
@virginmedia Just had the most rudest customer service agents on the phone . We are still without the internet connection after 10 days , tired of waiting now and looking for a different provider . We don’t need to be spoken to like that by someone who is in the wrong job