Virgin Media Outage Report in Hamilton, South Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Hamilton come from postal codes ML3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Hamilton, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 04:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Hamilton, South Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Coatbridge, Hamilton, Airdrie, East Kilbride, Motherwell, Wishaw and Uddingston.
City | Problem Type | Report Time |
---|---|---|
Glasgow | Internet | |
Glasgow | Internet | |
Glasgow | Internet | |
Glasgow | Wi-fi | |
Glasgow | Total Blackout | |
Glasgow | Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hamilton, Scotland
Latest outage, problems and issue reports in Hamilton and nearby locations:
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Jazza
(@jmilprint) reported
from
Glasgow, Scotland
@virginmedia No 4HD as stated, never mentioned BBC, Started asking for a pin number half way through a show. Then stated FourHD not available on Virgin. Working now however.
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Ang
(@AngSimLJS68) reported
from
Glasgow, Scotland
@Hughesy48 @virginmedia You’d think they would be embarrassed and respond ASAP. FB it too...see if their customer service kicks in at that. Go get a deal with Sky 😉
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Andrew John Rainnie
(@AndrewRainnie) reported
from
Glasgow, Scotland
@virginmedia It's not a servicing issue. If you look at my twitter feed or my account, you will see that some numpty in your company turned our Internet off three weeks before it was scheduled. We have been without Internet for 5 ******* DAYS! Sort it out.
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ᴅᴀɴɪᴇʟ ʀᴀᴇ
(@iamdanielrae) reported
from
Hamilton, Scotland
Nope. No show. Awful service @virginmedia
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JadeS
(@xjadex3) reported
from
Hamilton, Scotland
@virginmedia No I wasn’t as I had to hang up as could not hold any longer as I have a two year old son to look after and was just in after work. The wait time is ridiculous.
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia This is totally unacceptable&is shocking customer service from you,I have wasted literally hours on webchat &still not resolved.Ticket No: P009177306 raised for this.Can u resolve this&ensure my billing is correct on system&I don't get £7.50 monthly charge texts/emails re this.😡
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Andrew John Rainnie
(@AndrewRainnie) reported
from
Glasgow, Scotland
@virginmedia No thanks. I don't want to spend more money on texts just to explain how bad virgin media's customer service truly is. I'll contact CISAS.
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Billy McDiarmid 🏴 🇪🇺
(@BillyMcDiarmid) reported
from
Glasgow, Scotland
So @virginmedia still issue cheers for refunds. You ain’t NTL any more guys, so your banking processes should be from when they existed. @Sarah_Mone
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Hank Schrader
(@markmcc4) reported
from
Glasgow, Scotland
@virginmedia Definitely give the text message a go as phoning that number you provided is a terrible service.
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David McGuire
(@davidmcguire84) reported
from
Kirkintilloch, Scotland
@virginmedia why do your staff continually tell me that problems with the virgin go app will be fixed tomorrow and it never is ! It’s pointless calling your centres !!!!!
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Lars Jensen
(@LarsJen05560046) reported
from
Glasgow, Scotland
@virginmedia The broadband box was erected against my fence surrounding my back garden, making it easy for intruders to climb over, Virgin media have said that the box could have been placed at my front garden, where it would not have created a problem, but the manager did not come back to me
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ℂ𝕙𝕣𝕚𝕤𝕥𝕠𝕡𝕙𝕖𝕣 𝕋𝕠𝕝𝕝𝕒𝕟
(@ctollan) reported
from
Motherwell, Scotland
Out @virginmedia contract ends on 1st March. Virgin are saying we need to give them 30 days and can’t cancel until 21st March. Can they hold make us stay the extra time even though our contract ends on 1st @MartinSLewis #MartinLewisMoneyShow
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Heidiloo Edwards
(@HeidilooE) reported
from
Glasgow, Scotland
@virginmedia Aaaarghh 😤🤬 Just waited 15 minutes to get through, then you cut me off and then when I call back, you're closed.. Is it any wonder I want to leave.... shockingly low service levels for over 2yrs now..
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Andrew John Rainnie
(@AndrewRainnie) reported
from
Glasgow, Scotland
@virginmedia I HAVE SPOKE TO THEM! THEY SAID IT WOULD TAKE THREE ******* DAYS TO FIX THEIR MISTAKE. IT'S NOW FIVE!!!!! WORST. COMPANY. EVER.
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Pat Cavanagh
(@MrHoopy7) reported
from
Glasgow, Scotland
@virginmedia I've been trying to Contact Some One about joing as a new customer an most of the agents are rude. As they kept Speaking in India an ridley cut me off.. How are we sippoi to join of we don't get any help
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big sam
(@samboardman99) reported
from
Glasgow, Scotland
@virginmedia you have the worse customer service in the world. Put on hold for 9 mins then nothing. Disgusting way to treat customers.
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John gales
(@Galesy1) reported
from
East Kilbride, Scotland
Looking for new customer deals, any great offers out ther #sky #virginmedia
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ᴅᴀɴɪᴇʟ ʀᴀᴇ
(@iamdanielrae) reported
from
Hamilton, Scotland
Arranged a @virginmedia engineer visit this morning via text chat, but had no confirmation of time. Phoned up and told they can see note but visit isn’t on system... so the solution is to wait and see if they turn up...
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Dunc Pine
(@DuncP) reported
from
Coatbridge, Scotland
What is going on with @virginmedia service tonight - channels keep disappearing and getting “Channel not available contact @virginmedia - this is on BBC, ITV and normal channels
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Malcolm white
(@Malkywhite1975) reported
from
Glasgow, Scotland
@richardbranson hello Mr Branson just wanted to let you know one of your company's customer service is absolutely terrible in Glasgow i love virgin media but seriously think of switching to sky. I hope you read your loyal customer for over 15 year and fix the problem
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren Hymas
(@Xuquelina) reported
@virginmedia What is the issue with the service? What is the fault?
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Jason Deline
(@JasonDeline) reported
@virginmedia That doesn't help. They take me through a few modem tests and tell me there's nothing they can do, that the lines can't handle both speed and stability. Apparently my area supports neither. This needs to be escalated. I'm paying for 50 Mbps and getting less than 5. Do better.
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Lily Connaghan
(@lily_connaghan) reported
@virginmedia It was impacted, and it's impacted again today. AGAIN no prior warning. How can we be paying for a service that isn't being provided?
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Richard Adams
(@JimmyAdams) reported
@virginmedia any danger of you helping a customer out and replying via one of your social media channels instead of the non existent customer service? Moved to a new area with an upgraded service from you on Feb 19th. Currently into easily the 20th outage or higher and some...
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Gregg Morgans
(@GreggMorgans) reported
@virginmedia Are your servers down I can’t login to my account??
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Muuuuumy to Zac & Eilz 🏴🐒🦄
(@gryffenstrong) reported
@virginmedia Hi, yes its first place I checked. Had problems for a good few weeks now with downtime between 7-11 each night and now drop outs of broadband - loss of service when being paid for isn't great.
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FrancesAndBobbi
(@FrancesAndBobb1) reported
@virginmedia Each time it says there is a known issue in the area. Please can you actually read my thread of tweets and absorb what I've written, and then answer my questions from the tweets. So frustrating that all you ever say is to check the service status when I've already told you I have
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Richard Adams
(@JimmyAdams) reported
@virginmedia For once this is actually up to date instead of 20-30 minutes of it saying “no issue”. Based on feedback from neighbours and others in the area this is not an isolated incident or just affecting us. Currently facing 2-3 outages a day at present of anything up to a few hours...
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Vicki Walmsley
(@VictoriaW_EA) reported
@virginmedia what is going on with the Internet connection in the RM2 area?? I've had to shut down my PC 4 times today
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James Hutton 🏴
(@JamesHutton80) reported
@virginmedia No it's OK I'm patiently waiting your (28 day) response to my complaint. Patience is a virtue after all when it comes to yourselves.