Virgin Media

Virgin Media Outage Report in Hamilton, South Lanarkshire, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Hamilton come from postal codes ML3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hamilton, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hamilton, South Lanarkshire, Scotland 03/18/2025 09:45

March 18: Problems at Virgin Media

Virgin Media is having issues since 08:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. TV (7%)

    TV (7%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hamilton, South Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Uddingston, Hamilton, Coatbridge, Bellshill, Motherwell, Airdrie, Wishaw, Larkhall, East Kilbride and Shotts.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomUddingston Internet
United KingdomHamilton Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hamilton, Scotland

Latest outage, problems and issue reports in Hamilton and nearby locations:

  • paolodi67 Paolo (@paolodi67) reported from Cambuslang, Scotland

    Everyone should cancel their direct debits for @virginmedia until they start answering their calls and allowing people to downgrade their packages. We’ll soon hear from them then. Please RT #virginmedia

  • ycruiselesley lesley (@ycruiselesley) reported from Newton Mearns, Scotland

    @virginmedia Sorry they never bothered to get back to me yesterday last message at 15.59 to say looking at account then nothing!

  • flyingscotjim Kimo (@flyingscotjim) reported from Newton Mearns, Scotland

    @virginmedia @ycruiselesley It seems there is cynical removal of channels and an increase in monthly costs at the same time. This coupled with the exorbitant costs of the helpline add up to very poor value for money

  • ycruiselesley lesley (@ycruiselesley) reported from Newton Mearns, Scotland

    @virginmedia Not an acceptable service answers really are just to make you go away, which sadly I will now be from from virgin media

  • YvonneDevlin2 Yvonne Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia Well yes it have did the test on my virgin media app why can’t virgin media put a notice or send a notice on this app to tell us network problems in certain areas and also this twitter page why cant it be updated with area out of service terrible 😡

  • alanmcgown Alan McGown (@alanmcgown) reported from Hamilton, Scotland

    Looks like a bad move trying to contact @virginmedia when you are held on hold for an hour and still waiting

  • YvonneDevlin2 Yvonne Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia My Internet connection has been buffering since last week it came back on this morning then just 10 minutes ago went back off I turned the router on and off and it seems fine but it is really annoying so I would like to know if they are problems in my area 28

  • YvonneDevlin2 Yvonne Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia my WiFi is on and off can you confirm if there is a network problem on my area Glasgow G20

  • StuartHill3 Stuart Hill (@StuartHill3) reported from Motherwell, Scotland

    @virginmedia absolutely disgraceful new customer to virgin 3 weeks ago on deal of £70 a month for 12 month cancelled sports which was nightmare but now they try to take £179 out bank which I block and the cut it off leaving no WiFi or tv .... shocking 3 weeks service worst ever

  • MamaSilverside 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿MamaSilverside (@MamaSilverside) reported from Glasgow, Scotland

    Oh yay. @virginmedia is down again. Just to make being on lockdown even more fun. 🙄

  • ycruiselesley lesley (@ycruiselesley) reported from Newton Mearns, Scotland

    @virginmedia Sorry but this number is useless I think it automated not a person! Have no intention of sorting out my problem unless I phone a premium no. Will now be changing provider, 30 years plus with virgin/ntl had enough

  • kandibabes Ruth Marshall (@kandibabes) reported from Glasgow, Scotland

    These idiots should pull their finger out and help people with online options. #fuckyourprofits @virginmedia

  • MargotMcCuaig Margot McCuaig (@MargotMcCuaig) reported from Glasgow, Scotland

    @mikeybhoy11 @virginmedia Long may that continue. Checked their site and there’s an issue in Glasgow. Was intermittent all day and now gone completely 😭

  • McManiche Maniche (@McManiche) reported from Glasgow, Scotland

    @virginmedia I am having a nightmare trying to speak to someone in your team. What a disaster your customer service is. Coming to you soon @SkyHelpTeam. Help!

  • dyanemccourt Dyane Mccourt (@dyanemccourt) reported from Chapelhall, Scotland

    @reece_dinsdale @virginmedia We got thru after an hour, they are freezing sky sports payments for now. We were £135 got them down to £84, they no longer have over seas advisors working for them there for taking ages to get thru . Keep trying good luck 😉

  • weedebsie19 Debbie Hughes (@weedebsie19) reported from Airdrie, Scotland

    @virginmedia Evening, is there an issue with the Virgin TIVO box tonight as I’m watching something on ‘My shows’ & it all seems to have stopped working!😢

  • StuartHill3 Stuart Hill (@StuartHill3) reported from Motherwell, Scotland

    Shocking @virginmedia brand new customer 20 days ago simple request switch from sports to movies to be told no pay for a service you can’t watch... is this customer service at this time of challenges. Didn’t get this with @skytv 😡😡

  • nachoman18721 Nacho Man 🇬🇧🏐 (@nachoman18721) reported from Glasgow, Scotland

    My current Virgin Media package: £100. To renew my contract package £120. If I was a new customer £80 WHAT A JOKE. @virginmedia

  • ycruiselesley lesley (@ycruiselesley) reported from Newton Mearns, Scotland

    @virginmedia This is a premium no will cost more than monthly saving, looking onto this it would appear lots of customers have same issue, I was totally mislead by your staff as told them I wanted same channels would rather take this forward with a written complaint please advise how

  • GeePaton Grahame Paton (@GeePaton) reported from Kirkintilloch, Scotland

    @virginmedia no internet for over a day saying the password for the router is wrong when it’s not and when run a test it’s saying there’s no issues in my area

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sx_saj SxSaj (@sx_saj) reported

    @virginmedia your customer service is beyond dreadful! I have been wrongly disconnected 2 weeks prior to installation at my new property. Almost 2 hours on the phone - still being told it will be 72 hours before im reconnected. On top of the 48 hours you promised me 2 days ago!!!

  • AdamCJMcLean Adam (@AdamCJMcLean) reported

    @virginmedia I was told it would return on the 17th at 0900 but now the repairs are going to take until the 23rd?! That's 10 days without working service 💀

  • AdeHartland Ade Hartland (@AdeHartland) reported

    @virginmedia Just states ‘no issues’ but that doesn’t mean anything

  • JackNowicki2 Jack Nowicki (@JackNowicki2) reported

    @virginmedia So one was windows 11 and the other two were iOS devices on the latest software spoke with two people and both came to the conclusion that there’s no issues with broadband which is correct, no overheating of the hub 3 and that it’s simply just the bulb inside that’s failed 1/2

  • IronSatay Iron Satay (@IronSatay) reported

    @virginmedia I wanted to pay for broadband and not be paying out the nose for services I don't use. I wanted to keep my cable and just have Internet at a reasonable competitive cost. But 48 hours in customer service hell has me wanting to commit seppuku.

  • leipperm m (@leipperm) reported

    @virginmedia So, the AFM never did give me a call. I'm hoping that Kelly's turn up tomorrow, however, have had no confirmation from Virgin media or Kelly's communication about this. I guess tomorrow will be cross your fingers and hope day.

  • ThomasBirdsall Thomas Birdsall (@ThomasBirdsall) reported

    @virginmedia disgrace handling issues and complaints. Never will renew due to the horrible service and pointless complaints system

  • RussellSHart Russ Hart (@RussellSHart) reported

    @virginmedia The replacement Hub4 works perfectly which validate to some degree why the initial installation was very poor and the subsequent service well below contract obligation! After it finally failed and thus replaced it now works as expected.

  • BxbbyDazzler - (@BxbbyDazzler) reported

    @virginmedia what is going on with your WiFi?? It’s hilariously bad. Sort it out.

  • Mo80881169 Mo (@Mo80881169) reported

    @virginmedia So the engineer advised that the service is down until tomorrow afternoon, and if I wish a refund for services I’m not using I should phone back when it’s working again. You are a communication company, I expect VM to advise me when there’s a total..cont