Virgin Media

Virgin Media Outage Report in Hamilton, South Lanarkshire, Scotland

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The latest reports from users having issues in Hamilton come from postal codes ML3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hamilton, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hamilton, South Lanarkshire, Scotland 04/16/2025 00:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hamilton, South Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Hamilton, Motherwell, Coatbridge, Airdrie, East Kilbride, Newton Mearns, Larkhall, Uddingston and Wishaw.

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City Problem Type Report Time
United KingdomGlasgow Total Blackout
United KingdomBellshill Internet
United KingdomGlasgow E-mail
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Hamilton, Scotland

Latest outage, problems and issue reports in Hamilton and nearby locations:

  • drnsheridan Nathalie *CampgroundsNotPubs* Sheridan (@drnsheridan) reported from Bishopbriggs, Scotland

    @virginhelp @SakuraSam3 @Virgin @virginmedia So @virginmedia just got kicked out of a meeting Internet down. Urgent help needed that's been going on for 4 or 5 days now

  • JohnTru90613516 John Truesdale (@JohnTru90613516) reported from Airdrie, Scotland

    @Glasgow_Times @virginmedia sounds great If only they could respond to emails, tweets or calls!! Abysmal customer service

  • A_Stramash scooby (@A_Stramash) reported from Mollinburn, Scotland

    @virginmedia shocking service. And going by others it's standard #virginmedia 👎

  • eithnethomson Eithne Thomson (@eithnethomson) reported from Glasgow, Scotland

    @virginmedia Broadband is down. No issues in area. Diagnostic tests say it’s ok. But it’s not working. Please help.

  • Eddie60156742 Eddie (@Eddie60156742) reported from Glasgow, Scotland

    @virginmedia Get a grip Virgin! No TV, no WIFI, no Phone. By far the worst broadband providers ever! Can’t wait to leave yous when the contract is up.

  • MerielClunas Meriel Clunas (@MerielClunas) reported from Glasgow, Scotland

    @virginmedia Can’t even register the fault as the page is broken 😑

  • johnfphotos John Farnan 🏴󠁧󠁢󠁳󠁣󠁴󠁿📷 🇬🇧 (@johnfphotos) reported from Motherwell, Scotland

    @virginmedia I tend to stay away from community self help areas.

  • JohnGraham12 John Graham (@JohnGraham12) reported from East Kilbride, Scotland

    @virginmedia has packed in 3 hours before the @ManUtd game tonight. They say they have identified the problem and engineers are working on it anticipating having service back by 9.30!!! To stop a riot it better be fixed sooner @UnitedStandMUFC

  • meganmcginty Megan Lannigan (@meganmcginty) reported from Carluke, Scotland

    @virginmedia Hello, it’s a billing issue.

  • A_Stramash scooby (@A_Stramash) reported from Mollinburn, Scotland

    @virginmedia really poor service guys 👎 Would not recommend 👎

  • CPDdeaf Neil (@CPDdeaf) reported from Glasgow, Scotland

    Yo @virginmedia.... it’s been 4-5 months and you still have problems with your internet across the country. What are you doing to step up to sort this out? It’s infuriating.

  • TEXASFAN70 ANN BRODIE (@TEXASFAN70) reported from Hamilton, Scotland

    @virginmedia Thanks, but i cant check this as i cant get a decent mobile network signal. Ongoing issue!

  • weedebsie19 Debbie Hughes (@weedebsie19) reported from Airdrie, Scotland

    @virginmedia Afernoon, are there any issues in the ML6 area as my broadband doesn’t seem to be working. The wi-Fi isn’t connecting to our mobiles & we keep having to use our 4G. Thanks, Debbie

  • Ogilvie75 Jonathan (@Ogilvie75) reported from Glasgow, Scotland

    @iamalisonperry @virginmedia To be fair VM supply to your house, beyond that you are on your own. Boosters are probably the worst way as they half the signal each turn. We receive 200Mbps, and 3 floors or in the garden up we still have 200. Look at powerlines or mesh networks — best investment you’ll make.

  • discostu67 Stuart O'Kane (@discostu67) reported from Glasgow, Scotland

    @virginmedia Says no issues

  • A_Stramash scooby (@A_Stramash) reported from Mollinburn, Scotland

    @virginmedia so, been trying to get through to these guys for weeks. Can't get thru via phone, chat function on the app doesn't work, the website give options to upgrade or leave, can't remove services and you are directed to the number that u can't get through on 👎

  • TEXASFAN70 ANN BRODIE (@TEXASFAN70) reported from Hamilton, Scotland

    @NewtDTD @virginmedia Oh good luck. I just finished as it went down!

  • barry206 BigBaz (@barry206) reported from Kirkintilloch, Scotland

    @virginmedia online chat !!! What a joke. Waited an hour to chat to someone, “reset your router to factory settings so we can resolve your issue” done that, now having to wait again for advisor. I’m guessing another hour. 😡😡😡😡

  • canadianweeg Kris Schimmel (@canadianweeg) reported from Glasgow, Scotland

    @virginmedia down again

  • Porter33R Richard Porter MBE (@Porter33R) reported from Bishopbriggs, Scotland

    @virginmedia usually singing your praises however your safeguarding policy for customers who are older people needs refinement. Sales teams not speaking to customer service has caused me and my parent great upset. Please look into training for all your sales staff please.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Ju5t_1n Justin (@Ju5t_1n) reported

    @uniquerockchic @virginmedia I have the same problem every night

  • ashbrough1 A S H B R O U G H 1Ⓥ (@ashbrough1) reported

    @realjtk @virginmedia It’s unbelievable how awful the service is coupled with the shocking support. Has been patchy all week now with long outages and the support channels do not work? @virginmedia I want answers.

  • Sarah2Holden Sarah Hamilton (@Sarah2Holden) reported

    @virginmedia someone needs to call me back today! You’re company are totally useless, still billing me from the old property despite closing down the account, nobody turning up for the new installation and someone promised to call me back yesterday at 1pm! GO WITH SKY!

  • Andreas33897017 Andreas (@Andreas33897017) reported

    @virginmedia I am furious! #VirginMobile disconnected network coverage whilst overseas. How am I supposed to change to new SIM card when not present in the UK? Why SIM card pre-activated plus giving only two weeks to change from old SIM? This is breach of contract, GDPR rules!

  • EnriqueGuadiz Enrique Guadiz (@EnriqueGuadiz) reported from Hemel Hempstead, England

    @virginmedia WiFi is an absolute total **** of a service! Reliable WiFi With the hub 5 bullshit! Should be thrown out of the window! No WiFi /service in HP2!

  • Sez99W Sez99Walsh (@Sez99W) reported

    @virginmedia why make it so hard to cancel online and force us to phone only to be on hold for ages then be passed from pillar to post? We have tried and as we can not speak to anyone who can actually help we will just go ahead and cancel the direct debit.

  • Drenzul Steven Lockey (@Drenzul) reported

    @virginmedia Seriously, you cancel my mobile order with zero warning or communication cos I missed a single call from your fraud team from an unknown number then try and give me the run-around when I tell you I'm cancelling the broadband order as well.......

  • Johnnybumfluff johnnybumfluff (@Johnnybumfluff) reported

    @virginmedia I accessed before no problem, it didn't accept password so I tried to change. It says between 8-10 characters which I have done in so many different ways but always invalid.

  • gipasin767 Blank (@gipasin767) reported

    So have @virginmedia pushed a firmware update that all the hubs and bricked them? I can see a load of complaints and mines been going on / off intermittently since Friday morning and getting very slow connection speeds overnight. Bit **** really. Probably need to get a failover

  • Klaudinka Klaudia Matasovska (@Klaudinka) reported

    @virginmedia VERY disappointing to have no access to Wi-Fi, TV, landline service since yesterday lunchtime in my area still today despite fixing it all by 11pm last night (which in itself would have been poor-and you couldn’t even do that!). Using up my mobile date to connect to