Virgin Media

Virgin Media Outage Report in Hamilton, South Lanarkshire, Scotland

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The latest reports from users having issues in Hamilton come from postal codes ML3.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Hamilton, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Hamilton, South Lanarkshire, Scotland 09/04/2025 13:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Hamilton, South Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Hamilton, Motherwell, East Kilbride, Airdrie, Bellshill, Viewpark, Uddingston, Blantyre, Coatbridge and High Blantyre.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomHamilton Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

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Virgin Media Issues Reports Near Hamilton, Scotland

Latest outage, problems and issue reports in Hamilton and nearby locations:

  • Newlandsdoc Decdoc (@Newlandsdoc) reported from Glasgow, Scotland

    @virginmedia Broadband service becoming a complete joke. Cutting out all the time. Impossible to get any work done. £100 a month 🤬

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    @ramfrancisuk @robmckenzieuk @virginmedia Well this is a new business install... The lack of why there is a problem is the infuriating part. More so, I've taken two days out of my holiday to be there for their install engineers.

  • BrittenyCox Britteny Gibson (Cox) (@BrittenyCox) reported from Glasgow, Scotland

    @virginmedia We don’t have a home phone hooked up. So If I phone, I’ll be charged on my mobile. Can I please have the contact details of the complaints department. It’s unacceptable that Virgin thinks its okay to let their customers go without service for several hours.

  • cmuir1611 Chrisy (@cmuir1611) reported from Kirkintilloch, Scotland

    @MarcJWallace @virginmedia Aye it's stupid how it ends up being such a simple thing in the end. :@(8) is an understatement

  • kingkong1888 Johnny bhoy (@kingkong1888) reported from Cambuslang, Scotland

    @virginmedia sort yourself out ffs...over £100 a month yet it's gone down twice in the space of a week.. #virginmediajoke

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    @robmckenzieuk @ramfrancisuk Well…. I’m finding out the hard way that @virginmedia are extremely slow in getting me up and running with a new business installation. On to day three after install, with it not working…

  • BrittenyCox Britteny Gibson (Cox) (@BrittenyCox) reported from Glasgow, Scotland

    @virginmedia Sorry, I can say for certain regarding wired as I don’t have an ethernet cable to test but wireless is constantly down - usually a few times a day signal completely stops.

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    @ramfrancisuk @robmckenzieuk @virginmedia Even posting online, you get nothing back from them, unlike many other companies whose customer care team swoop in and help. Off this is the way the business users are handled....

  • Markobhoy Marko (@Markobhoy) reported from East Kilbride, Scotland

    @terrychristian @SkyHelpTeam It is a pain in the arse, to be fair. We find Virgin seem to strangle bandwidth and slow the network down massively. Two sons, one on a PS4, other on an X Box. Causes major grief. Had Sky before with no issue, yet @virginmedia seems much worse. 😳

  • DavieRiffraff60 Davie (@DavieRiffraff60) reported from Airdrie, Scotland

    @juliagoulding @virginmedia A absolute disgrace Julia I waited bloody 2 bloody days on @virginmedia guy to fix internet a joke two days off work

  • rchlcrns rachael (@rchlcrns) reported from Glasgow, Scotland

    @Melfyx @virginmedia They are truly thee worst WiFi company in the whole world I loathe them

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    @ramfrancisuk I’m told there is a fault….. but no idea what type of fault….. Oh well, back to work today after 2 weeks off, crap weather throughout, now got a cracked wisdom tooth I think, and no update from @virginmedia on my business install… I’ll change my name to MARVIN I think…

  • Markobhoy Marko (@Markobhoy) reported from East Kilbride, Scotland

    @virginmedia Yeah, scanning fine. Showing a strong signal throughout the house. Must mean VM are choking the bandwidth.

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    @virginmedia This is a new installation, and I was told the thing would be operation on Monday 10th after cable installed. I was then told, there is a system problem with Virgin… so I’m a week down the road and no further forward.. Frustrating with no details on why this is happening to me.

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    @ramfrancisuk @virginmedia It's the completed lack of information that starts to irritate me. If they expect me to pay £61 a month and out of that month not get 100% service then I'll not be happy in any shape or form.

  • graemeT2010 graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    @virginmedia help please I tweet in twice now REPLY

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    @ramfrancisuk @virginmedia That’s what I am thinking… they are placing a business package in a residential area… I’m giving them the option to just cancel everything and let me move on… but we’ll see what unfolds…

  • BrittenyCox Britteny Gibson (Cox) (@BrittenyCox) reported from Glasgow, Scotland

    @virginmedia Yes and checked service it nothing is listed. Rebooted the router twice.

  • Gordon_Keenan Gordon Keenan 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Gordon_Keenan) reported from Glasgow, Scotland

    @vmbusinesshelp @virginmedia New cable installed on Monday, still no service. Being told that they checked this with the internal team and advised that the national hit issue is still outstanding… I am seriously considering cancelling before this becomes even worse!!

  • ralf1972 Robert Inglis (@ralf1972) reported from Glasgow, Scotland

    @BSC_Tam @virginmedia @SkyUK My internet was always good,got worse recently,too many channels not working either,got free installation and set up with @SkyUK

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • adq_uk Andrew de Quincey (@adq_uk) reported

    @virginmedia It is now the fifth week since I tried to sign up for your ebilling. I still can't due to a "you can't use that password" error. Your support staff can't do it either (though they've tried their best!). What are you doing to fix this?

  • MayhediK Didyouseewhatidone (@MayhediK) reported

    @virginmedia No there's no area issue, reset the box many times, your customer team said they will check the issue, and nothing has happened. Now I have no Internet.

  • mkeen75 Matt Keen (@mkeen75) reported

    @virginmedia Had an appalling experience today. All I wanted to do was upgrade to Gig1, but the app and the website just seemed to keep me in a loop that never allowed me to select the one thing I was trying to do. I then tried webchat, but after waiting for 40 mins I got no help

  • LesterGeorgia Geo (@LesterGeorgia) reported

    @virginmedia I put in a complaint in the last paper view I bought, still not heard anything back it’s been about 7 months?? Any idea? Ridiculous

  • itscinegee Cine - Just Chatting Premiership - Tuesdays (@itscinegee) reported

    Virgin media , your sky sports channel quality is below awful. How you can claim it’s HD is a joke

  • jonathansc Jonathan SC ن Esq. (@jonathansc) reported from Wilford, England

    @virginmedia Service now restored - thank you. What is your plan to ensure we do not again lose service when #NFFC are playing next weekend ?

  • silverbluebird Rachel Evans (@silverbluebird) reported

    @virginmedia @age_uk V disappointed with attitude towards elderly and vulnerable customers following unpleasant call with your fibre team. Less than 6 weeks notice of fibre changeover, rather threatening tone from your customer rep is unacceptable.

  • sparkly_sand banofi (@sparkly_sand) reported

    @virginmedia is there a way of contacting you regarding a complaint? I spent over two hours on WhatsApp, we resolved one query but I think the assistant did not understand my other query.

  • GingerRodger Jimbo (@GingerRodger) reported

    Absolutely terrible service from @virginmedia I have spent over an hour trying to order the PPV boxing tonight and now been told someone will get back to me within 5 working days!!! I only changed to @VirginMedia_TV in July and wish I stayed with Sky

  • mattburton72 Matt Burton (@mattburton72) reported

    @virginmedia No new work order has been placed today. I’m waiting for escalation to get it fixed. I am not wasting my time going through this for a 4th time. I want someone to phone me up, take some responsibility and fix it.