Virgin Media Outage Report in Hamilton, South Lanarkshire, Scotland
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The latest reports from users having issues in Hamilton come from postal codes ML3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Hamilton, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Hamilton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Hamilton, South Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Bellshill, Hamilton, Airdrie, Carluke, Coatbridge, Strathaven and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Motherwell |
TV | |
| Glasgow |
Wi-fi | |
| Glasgow |
TV | |
| Motherwell |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Hamilton, Scotland
Latest outage, problems and issue reports in Hamilton and nearby locations:
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SUSAN LAING 🕸
(@SUSANLAING2) reported
from
East Kilbride, Scotland
Hey @virginmedia @alexa99 @AmazonUK is there an issue with any of you or all of you? Intermittent broadband and my echo will not connect?
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Helen McDermott
(@HelenMcD1967) reported
from
East Kilbride, Scotland
@virginmedia Engineer coming but 2 days too late. If not fixed tomorrow we are leaving. You should have been all over this. Call centre cut us off. Engineer gave us his number but couldn’t fix. No signal apart from part of downstairs and room above room where router is. Shocking!
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Jack Laffey
(@jacklaffey) reported
from
Glasgow, Scotland
@virginmedia My service isn’t working No WiFi No television Account no. 327223503 Get it sorted
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Marc
(@marcmcb11) reported
from
Glasgow, Scotland
@the_pieface @virginmedia Been with them a year now and only recently had problems don’t know if they are maybe upgrading a lot at the Moment or not?
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Craig wants indy
(@lordchaff) reported
from
East Kilbride, Scotland
@virginmedia filled in an online complaint form two weeks ago and have heard absolutely nothing. Customer service with virgin is non existent
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SUSAN LAING 🕸
(@SUSANLAING2) reported
from
East Kilbride, Scotland
@virginmedia Thanks for the reply the issue seems to be resolved now
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Helen McDermott
(@HelenMcD1967) reported
from
East Kilbride, Scotland
A new @virginmedia customer since Wednesday and still having problems but customer service hung up and when called back to say visit not till Tuesday. Going back to BskyB as soon as get to speak to Virgin again. Dreadful CX!!
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Dr Yousef Abul-Haija
(@YousefAbulHaija) reported
from
Bishopbriggs, Scotland
Hey @virginmedia I have an important online meeting to attend and my wifi isn’t working. Help please
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Gary Robinson 🇧🇬🏴🇪🇺
(@ragazzoscot) reported
from
Coatbridge, Scotland
Help @virginmedia! Trying to reset my account password and stuck in a password reset loop - keep getting taken back to first page of reset process.
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Roddy Scott
(@theroddyscott) reported
from
Kirkintilloch, Scotland
@virginmedia terrible customer service while on the phone to one of your technical staff tonight... put on hold as they don’t have an answer then cut off not once but twice... shambles 😡
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Iain Dunbar
(@_iain_dunbar) reported
from
Cambuslang, Scotland
@virginmedia also it’s amazing how responsive the chat is when you are trying to upgrade but how unresponsive it is when trying to cancel. #virginmedia
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Angela Kyle
(@Lomondsmum) reported
from
Wishaw, Scotland
@virginmedia Thank you again for your reply and your help. I would actually like to speak to someone in a UK office tomorrow please. How do I go about this?
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NicolaFayxo
(@N_febfWESTLIFEx) reported
from
East Kilbride, Scotland
@virginmedia SORT YOUR TEAM AND SERVICE OUT.
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Neil Crossan
(@quietarea1) reported
from
Glasgow, Scotland
@virginmedia virgin business. Phoned 4 times seemingly had signal sent to fix. Nothing happened at all. Over promised under delivered
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Angela Kyle
(@Lomondsmum) reported
from
Wishaw, Scotland
Really getting fed up with the dropping of my home wifi signal @virginmedia I have used all my mobile data due to thisand my husbands conference calls are terminating. Have tried calling but getting no where fast. 😡
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David Houston
(@hoostie101) reported
from
Glasgow, Scotland
@virginmedia as a 25 year plus customer I’m shocked by your behaviour. I got £4.50 increase notified mid jan and called virgin. I was given automated option that said no increase (your system). Now virgin say no record and have introduced increase 😡. Shameful
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Angela Kyle
(@Lomondsmum) reported
from
Wishaw, Scotland
@virginmedia The ability of your agents has never been questioned and is not my reason for asking. I will let you know how I get on with my new router, my second new router in 6 months.
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Kevin Keenan
(@Kev_Keenan) reported
from
Hamilton, Scotland
@virginmedia I am paying for 600mb broadband but for over a month I have never seen speeds above 75mb. Tried the online advice, no change. Can’t get through to customer service as waiting times are over an hour. Any hints? It’s been a year of lockdown so not buying that excuse.
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Jack Laffey
(@jacklaffey) reported
from
Glasgow, Scotland
@virginmedia Oh gosh Are you retarded? I wont be checking outages Get Acc. 327223503 switched back on as per your email dated 26/02/21 with quoted payment ref 327223503001 Your actions have resulted in me having to break lockdown to access WiFi for my work & homeschooling Return my service
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Angela Kyle
(@Lomondsmum) reported
from
Wishaw, Scotland
@virginmedia @virginmedia done all the usual troubleshooting. Finally got through to customer service and a new hub is being sent out. Initially in 5 days but I escalated it and it’s coming in two. I still find this unsatisfactory though because we need to work from home.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Keith Gilroy
(@ksgilroy) reported
@virginmedia I have lost my broadband and/or TV service for several hours on average once or twice a week for the past six weeks. Virginmedia refuse to compensate me as the loss of service was less than two whole days each time. This is NOT good customer service/value for money.
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Ralphy !!!!
(@CarlThomasRalph) reported
@virginmedia for the past 2 days now the red button hasn't worked for sky sports golf and it's very frustrating. Why is the red button not working ?
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chris
(@redchris31) reported
@virginmedia I can't access my email account it says sign in failed when I try to get on my virgin account to fix it, it doesn't recognise me. I haven't changed any passwords recently. Any ideas
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Alex
(@AlexPRPC) reported
@virginmedia Our Internet and TV have both gone down and its impossible to use your terrible website to inform you. Also your app doesn't work with our Hub4, despite the site directing me to use the app...
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Sergio Stradolini
(@SStradolini) reported
@virginmedia I did. They advised that there were issues affecting some people, but there's no indication of this in your website. How can I book an engineer??
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jon_russ5
(@jon_russ5) reported
@virginmedia Yes. And there is a known fault, since midnight Friday. It’s now working but your network has been down for 36 hrs!
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Raz
(@Kraze_95) reported
@virginmedia Having some slow net issues in the E1 area. Connects, but extremely slow and unpredictable. Seeing no issues on the status page. Any suggestions?
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Alison H-C
(@alisonh_c) reported
@virginmedia No I havent however hubby and I are separating and has new home and new acct. I will guarantee you my service will be affected or cocked up. Anyway why have I been credit searched probably because the **** up is already in progress. You have no right to credit search me
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Mike Yau
(@MikeYau8) reported
@virginmedia However it is taking longer than normal to come back so there maybe an issue
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ズﾉタうﾉム 🥃
(@StreetJabroni) reported
@virginmedia why is your service so ******* ****? explain to me why I pay ridiculous amounts of money for you NOT to give me the service I paid for? useless *****.