Virgin Media outages and service status in Edinburgh, Scotland
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Edinburgh, including 1 direct report.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- The most recent signal from this area was received Sep 18, 10:18 PM GMT+1.
- Internet (50%)
- E-mail (25%)
- Wi-fi (25%)
The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH11 and EH16 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent Virgin Media outage reports came from the following cities: Bonnyrigg, Edinburgh, Kirkcaldy, and Dunfermline.
| City | Problem Type | Report Time |
|---|---|---|
 Bonnyrigg
|
Internet | 16 hours ago |
|
Edinburgh
|
5 days ago | |
|
Edinburgh
|
Internet | 7 days ago |
|
Edinburgh
|
7 days ago | |
|
Kirkcaldy
|
15 days ago | |
|
Kirkcaldy
|
Internet | 15 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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trippfuller (@trippfuller) reported from Edinburgh, Scotland@virginmedia is the worst. Three days of off and on service has cost me significant time and money.
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gio (@dazza606) reported from Bonnyrigg, Scotland@virginmedia Everything else seems fine Ie TV broadband Can receive emails. Just can't send any when connected to WiFi Everyone in house affected and different devices have same issue
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Tullia (@thelifeoftul) reported from Edinburgh, Scotland@ScottM083 @virginmedia If that’s the case then Virgin need to communicate this to their customers as the lack of communication is doing more damage than the lack of wifi at this point! 🙈
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Kyle (@KSC_319) reported from Edinburgh, ScotlandVirgin media are the worst company in the universe to deal with
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Acky (@lexo6647) reported from Edinburgh, Scotland@virginmedia been trying to get through to you. Finally got through to try and speak to a customer service and was cut off immediately when transferred from automated service to an actual person. Trying to sort out my 80 year old dads tv service. Awful service
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victoria carolina (@vcash78) reported from Edinburgh, ScotlandI was left without service for a week with multiple lies, promises of calls that didn’t happen and appalling customer service … you promise compensation of a month for free, the next you state £650 for disconnection. We are in a coat of living crisis you idiots! @virginmedia
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David Fyvie (@thefyvies) reported from Edinburgh, Scotland@virginmedia It’s been horrific for the last 4-5 days although today is by far the worst.
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Kim667 (@Kim6672012) reported from Kirkcaldy, Scotland@virginmedia poor show @virgin media. Nothing works! Not even the app or your service status page.
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Roddy macdougall (@Rodmacdougall23) reported from Gorebridge, Scotland@virginmedia @skytv absolute **** show again tonight, every night can’t watch sky in multi room box due to signal issue or error, wife ready to divorce me 😡😡
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Patrick McCarthy (@PatMcCarthy37) reported from Edinburgh, Scotland@virginmedia What is going on with your email service? You don't recognise my password causing me to keep changing it and now you've locked me out and stopped me doing that. Awful service.
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Roddy Elliott (@galleonskip) reported from Edinburgh, Scotland@virginmedia Got a message after power outage in Edinburgh yesterday that Virgin Services had been restored - internet is okay but ‘phone line off. Is this a known issue, EH16
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Ally (@Nowhereman91) reported from Kirkcaldy, Scotland@virginmedia a want to upgrade my account but your site hasn't let me view my options in over a week and I can't get through on the phone. Please help.
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liam finn (@lfinn777) reported from Edinburgh, Scotland@virginmedia Is this in progress? I haven't seen any resolution?
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Viv Haig (@vivhaig) reported from Edinburgh, Scotland@virginmedia Yes I’ve done all of that and my phone is saying ‘Check phone line’. My land line has been off since last Friday. Ever since it was swapped over to your fibre network and the new adapter fitted to the back of the router. I’m paying for a service I’m not receiving.
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Wendy Bell (@WendyBe54745206) reported from Edinburgh, Scotland@virginmedia desperate to speak to someone phoned hour later speaking to someone transferred 3 times then wanted a manger on hold then cut me off worst customer service department. No web chat on website no email address it's ridiculous can you help
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victoria carolina (@vcash78) reported from Edinburgh, Scotland@virginmedia I am on the phone right now and like I’ve said. The service I am receiving is disgusting. 40 minutes call and to be told that in a #CostOfLivingCrisis you want £650+ to disconnect a service. Must’ve been robbers you merged with as this is criminal behaviour.
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M.J Plastering & Tiling (@plasterer_mj) reported from Tranent, Scotland@virginmedia Certainly not ideal paying for a service we're not getting
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Mike McNulty 🏴🇪🇺🇺🇦✊ (@bankaudits1) reported from Edinburgh, Scotland@virginmedia I tried to get help but didn’t get through to anyone just a text sent to my mobile telling me how to fix it but no joy. Checked the forums and turns out I’m not alone and the upgrade is rubbish so just stuck it in the cupboard.. hopeless!
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bruce findlay 🟢 power to the people ✌ (@brucerisk) reported from Edinburgh, Scotland@virginmedia Excellent.... I didn't 'fall' for the information they tried to give but felt it important to 'flag it up' as I'm sure I'm not the only one getting these 'scam' calls. Thanks for your help. 👍
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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A Serial Investor🪙📈🏡 🇬🇧🏴⚡️ (@ASerialInvestor) reportedI’m getting starlink installed, sick of Virgin media Any followers have it and can you give me any good, bad , indifferent feedback. Not bothered about the cost….. …..if it’s good it good 🤝
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Peter (@Peter8150139807) reportedDoes virgin media have problems every day
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Paul O'Brien (@PaulOBrienKil) reported@virginmedia @MizzCQ I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.
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Declan Carty (@declancarty) reported@IrishTimes Perhaps someone like the excellent Patrick Freyne might investigate why, after all these YEARS, Sky subscribers in the ROI cannot get ITV channels, whilst Virgin Media customers have no probs in doing so. Is it still supposed to be a ‘rights’ issue ????
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Russell Frew (@rhfrew) reported@virginmedia The landing page is a pain in the backside. The user should be able to disable it if they want. Please issue a fix!
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Edward Clements (@eddie10oo) reported@daviesa02 @virginmedia Avoid Virgin at all costs, their customer service is horrific.
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sarah (@Mears1Sarah) reported@DAZNBoxing Not working in @virginmedia
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Kat Nycoll (@KatNyc1) reported@virginmedia I would like to make a complaint on behalf of my housebound disabled aunt who has been without any service since Friday- can’t get food, drs , or contact anybody This is a disgrace Your staff won’t connect me to complaints team
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Robert Grace (@Beastial_Maggot) reportedDear @virginmedia whilst trying to sign into virgin tv go,I find myself trapped in a never ending loop off misery and frustration 😫🤬
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Paul oc (@PaulOco84535827) reported@VodafoneIreland I’m getting virgin media tomorrow morning **** Vodafone keeps dropping out and went off like this the other day aswell ****** wankers