Virgin Media

Virgin Media Outage in Edinburgh, Scotland

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

The latest reports from users having issues in Edinburgh come from postal codes EH11, EH12, EH3, EH7, EH9 and EH4.

 Problems detected at Virgin Media

Virgin Media problems in the last 24 hours in Edinburgh, Scotland

Virgin Media Outage Chart in Edinburgh, Scotland 06/19/2021 06:30

June 19: Problems at Virgin Media

Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems:

  • Internet 66.90% Internet
  • Wi-fi 12.88% Wi-fi
  • Total Blackout 5.58% Total Blackout
  • E-mail 5.35% E-mail
  • Phone 4.67% Phone
  • TV 4.62% TV

Virgin Media Outage Map Near Edinburgh, Scotland

The most recent outage reports and issues originated from Edinburgh, Kirkcaldy, Loanhead, Dunfermline, Ratho Station, Cowdenbeath, Bonnyrigg, Burntisland, Newtongrange, Port Edgar, Mid Calder and Musselburgh.

United KingdomEdinburgh Internet
United KingdomEdinburgh TV
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh TV
United KingdomKirkcaldy Internet

Virgin Media in Edinburgh, Scotland Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Virgin Media Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:
  • GiulsMat Giulia Mattei (@GiulsMat) reported from Edinburgh, Scotland

    @virginmedia internet down in EH7. Any news on when it will be back up and running? #virginmedia #virginmediadown

  • biglibuser Joe Nockels (@biglibuser) reported from Edinburgh, Scotland

    First match of the Euros and @virginmedia are having problems in my local area. Not pleased.

  • Tank2521 Dave Scott (@Tank2521) reported from Ratho Station, Scotland

    @virginmedia I've received a bill saying I'm over £400 in credit. I presume this is some sort of error? I know if need to call to discuss specifics but is there anyone else reporting this issue?

  • Albynpark David Hardie (@Albynpark) reported from Edinburgh, Scotland

    @longbangers @virginmedia Can’t believe how shoddy they are. Spoken to five different people about the same problem, no joined-up writing to note what’s been discussed previously so I’ve had to explain it each time, switch off and on etc, etc. Being shunted from pillar to post

  • Albynpark David Hardie (@Albynpark) reported from Edinburgh, Scotland

    Shocking service from @virginmedia tv fault, spoken to five different people at Virgin, each time I’ve had to give all the details again, same procedures and all have failed to resolve the problem. More than two hours spent on the phone - now it’s call back tomorrow. Shambles

  • AlanKinloch Alan Kinloch (@AlanKinloch) reported from Edinburgh, Scotland

    @vmbusiness @MartinDMcFadyen @localgoveditors Not offering products, taking payment’ carrying out suitability for installation process, giving installation dates weeks away only to cancel on the installation date, when you realise you can’t ! That’s what not to do!

  • AlanKinloch Alan Kinloch (@AlanKinloch) reported from Edinburgh, Scotland

    @vmbusiness Are you having a laugh! You offer fibre in places where you cannot actually install it. You sign up customers, take payment book installation then cancel on the installation date. This is not how to do B2B engagement

  • AlanKinloch Alan Kinloch (@AlanKinloch) reported from Port Edgar, Scotland

    @vmbusinesshelp @vmbusiness @virginmedia The thing is. They can’t! Your customer care extends no further than saying “oh gosh” and apologies. Neither of which resolve matters.

  • AlanKinloch Alan Kinloch (@AlanKinloch) reported from Edinburgh, Scotland

    @vmbusiness Not when @virginmedia offer fibre, complete a suitability for installation. take payment, give installation dates weeks away, then cancel on the day of installation! This kills growth!

  • AlanKinloch Alan Kinloch (@AlanKinloch) reported from Edinburgh, Scotland

    @virginmedia You could contact me during the order process and to take payment. Your team contacted us yesterday to advise that it would be installed today. Is it really possible to keep failing a customer this badly!

  • AlanKinloch Alan Kinloch (@AlanKinloch) reported from Edinburgh, Scotland

    @virginmedia we went through a serviceability check with you at time of order. We were advised what product you could install so we ordered weeks ago and paid. You now tell us on the day of installation there is a serviceability issue! Are you incompetent or fraudulent!

  • AlanKinloch Alan Kinloch (@AlanKinloch) reported from Edinburgh, Scotland

    @virginmedia so Virgin Media. You are not Fast or Reliable if you don’t attend the installation date despite having paid up front for installation and despite multiple messages from virgin confirming your attendance today to install fibre. #wtf

  • JusteneEwing Justene Ewing (@JusteneEwing) reported from Mid Calder, Scotland

    @brendanf_nss @virginmedia All we need at our house is working Wi-Fi - not looking for VIP service just a working one! 😡 really has made my working day so much harder than it needed to be

  • JusteneEwing Justene Ewing (@JusteneEwing) reported from Mid Calder, Scotland

    @virginmedia Thank you for the response. I did as you asked at 7:04pm this evening engaged with Terri the Triage Bot who has kept me on hold waiting to speak to someone for 3 hours 20 minutes. Just when I thought @virginmedia might try to repair this customer onboarding failure #poorservice

  • severin_bruhat Séverin bruhat (@severin_bruhat) reported from Edinburgh, Scotland

    @virginmedia Could you tell me what are the numbers I need to type when I am in the voicemail? I never manage to get someone, just voicemails

  • tam_1955 Tam Carr (@tam_1955) reported from Edinburgh, Scotland

    @virginmedia I'm a new customer on M50 Fibre Broadband but my best speed so far has only been 23 Mbps and a few minutes ago it was only 9 Mbps. What is wrong?

  • brucerisk bruce findlay 🟢#TestTraceIsolate ✌ (@brucerisk) reported from Edinburgh, Scotland

    Just had a call supposedly from @virginmedia telling me my internet has been hacked. He asked me if I had a computer, I answered, why ? He said all my information is being downloaded by scammers but he could guide through how to fix it.I said 'fix what'? He hung up. Weird.

  • iABehl Abhishek Behl ☆ (@iABehl) reported from Edinburgh, Scotland

    Is anyone else facing problems with #virginmedia today? Our internet is down and it’s been over 2 hour now - why are we paying a heavy bill to get such rubbish service @virginmedia

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia They said they would sort it and call me today. I had a phone all to the house phone at 11pm waking up my mrs that asked me to text back which I couldn’t do so no idea what that meant. They have all disappeared and I still have no update I have been promised resolution by Sat

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia Why is it after our web chat tonight promising action all the orders and appointments have again disappeared from my account!!! I was only just re-promised by the 27th March!! What is going on? @Ofcom please help me here

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:
  • djtiggeh Tiggeh 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@djtiggeh) reported

    @virginmedia Again it flicked off and on..and yet again as I tried to type this reply. Partner called the help line...after going through everything on there it said there is a known problem in the area and an engineer is apparently looking into it, but when I check the status page , no issue

  • movadamusic MOVADA (@movadamusic) reported

    Ive been in my new flat for 3 weeks and already @virginmedia broadband has gone down for over a day now, such a crap company!!!

  • MikeParris16 Mike Parris (@MikeParris16) reported

    @virginmedia and you gunna fix the ******* WiFi or what

  • damian75701977 Damian 💙 (@damian75701977) reported

    @sophieRblake @virginmedia Same issue here in Bn1 Preston park

  • AdriianFtw AdriianFTW (@AdriianFtw) reported

    @virginmedia Please stop opening lying. I’m sure @richardbranson will be very proud to hear the type of CS operators you guys hire and how THEY treat your customers. But I assure you and anyone considering internet from VM to stay as far away as possible. I’m calling @Hyperoptic today.

  • carolinejamescj caroline james (@carolinejamescj) reported

    @virginmedia are any of your numbers 0161 917 9842 or 917 8472 had two calls within 5 mins saying they are you wanting router info when I ask which dept they put phone down is this more scams getting fed up I am TPS registered

  • RadioSeanUK Sean (@RadioSeanUK) reported

    @virginmedia ok yodel has said they have been they haven't 3 times I am giving two choices get the router delivered by a company who can do a job or cancel our account

  • AdriianFtw AdriianFTW (@AdriianFtw) reported

    @virginmedia That’s a lie and we both know it. You’ve been saying this twice a month, every time it happens for the past year. You do not care nor are you doing anything about these issues. If you did someone would have dealt with it yesterday and not almost 24 hours later. #pathetic #lies

  • sophieRblake Sophie Blake (@sophieRblake) reported

    @virginmedia Can you tell me how long Virgin will be down in Brighton please?

  • arron_barker5 Arron Barker (@arron_barker5) reported

    @virginmedia wifi problem in leeds? Or just **** wifi once again going off?