Virgin Media Outage Report in Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Edinburgh come from postal codes EH9, EH6, EH1, EH7 and EH3.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Virgin Media
Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Edinburgh, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Kirkcaldy and Longniddry.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Dunfermline |
Internet | |
| Edinburgh |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Mark
(@torturedmind69) reported
from
Currie, Scotland
@virginmedia keep getting a ping pong noise when in a call mob 2 mob,very anoying,tried tesco mobile o2 but on wifi so help.
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KEVIN DORRIAN
(@Kevin_Dorrian) reported
from
Edinburgh, Scotland
@virginmedia - complete loss of broadband on brand new new Hub 4 /Gig Ine router. TV reception pixelating due to loss of signal! No one answering calls! Truly appalling service. Please DM !
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David Taylor 🏴 🇪🇺
(@gm8arv) reported
from
Edinburgh, Scotland
@G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.
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Becky Mill
(@beckymerchant) reported
from
Edinburgh, Scotland
@virginmedia We are trying to cancel our broadband and tv account and your website and phone service are making it Impossible to do this!! It is extremely unclear how to do this!
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Aimee C
(@aimeecrausaz1) reported
from
Edinburgh, Scotland
@virginmedia your service outage could not come at a worse time in the EH6 post code! First @HibernianFC game to watch in months and we have no Internet access!?
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Ian McPherson
(@IanatGyle) reported
from
Edinburgh, Scotland
Come on @virginmedia play fair. My services are down and I can only get support if I call but you hide your phone numbers. I need to know when the fault will be fixed as it impacts my ability to work
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Danny
(@Typhoneus) reported
from
Edinburgh, Scotland
@virginmedia broadband problems in EH12?
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David Taylor 🏴 🇪🇺
(@gm8arv) reported
from
Edinburgh, Scotland
@virginmedia Your CAPTCHA has stopped working. You click the correct images but get redirected to the login page.
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Stevie White
(@steviewhite1) reported
from
Edinburgh, Scotland
@virginmedia what is with the slow and intermittent WiFi? Are you experiencing outages?
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David Taylor 🏴 🇪🇺
(@gm8arv) reported
from
Edinburgh, Scotland
I see @virginmedia down again - this time it’s the email service.
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Kirsten Lamb
(@lambie_lamb) reported
from
Mid Calder, Scotland
@virginmedia I need to speak to someone about my broadband dropping every day from around 12:00-14:00. Do you have a tech help desk?
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Kenny Taylor
(@bluejambo1874) reported
from
Edinburgh, Scotland
@virginmedia been trying to get a fault fixed for weeks now on my TV service but cannot speak to anyone This is redic :(
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Aimee C
(@aimeecrausaz1) reported
from
Edinburgh, Scotland
@virginmedia Fixed after no service all evening
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Last Minute
(@Kevaldo210516) reported
from
Edinburgh, Scotland
@HomeOfHibs Virgin media broadband is a real problem. Can’t get on at all but can with 4G
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Susan
(@sus176) reported
from
Edinburgh, Scotland
@JillianArchibal @HibernianFC I’m was getting same Jill, think there is an issue with Virgin Media
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Steve Passmoor
(@Junkenstein72) reported
from
Edinburgh, Scotland
@TaylorandBesty @virginmedia ... or getting your own money back from them, they're the pits. **** them and **** Branson, I hope to never use any of his products ever again
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David Taylor 🏴 🇪🇺
(@gm8arv) reported
from
Edinburgh, Scotland
@virginmedia Web mail not working at 19:00 when I last checked.
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Ian McPherson
(@IanatGyle) reported
from
Edinburgh, Scotland
@virginmedia So today I have a new problem affecting my service. As it is a new problem I don’t get a refund as the service has not been down for over 24 hours. Your company relies on goodwill with its customers so play fair!
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Leigh
(@muddlinleigh) reported
from
Edinburgh, Scotland
@virginmedia Hi there, I've rang the number and they say that they can't waive the £35 connection fee and when I asked if I could have an email confirming my connection issues they said that wasn't possible either.
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Alan Robertson
(@alanjrobertson) reported
from
Edinburgh, Scotland
@virginmedia @CitizenSnagging My parents Virgin Media Internet service is down just now - could it be related as they're in the area?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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alexa 🦇
(@alexaarrose) reported
@virginmedia Nope, same issue. Ticks next to my email and number but still says “oops! That wasn’t quite right”
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Paul Jansen
(@apjcs) reported
@virginmedia Really frustrated with lack of information regarding total outage in KT19 area. Nothing but "There is a problem and we hope to fix it by 16:00". outage started at 08:40 and is second in 6 weeks. In between periods of frequent disconnections of 1-5 seconds 1/2
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Px ✨
(@pixel_p1x3l) reported
@virginmedia My bundle is a virgin media one, and I will need to phone up to sort this out as it won't be transferred automatically, according to your sales agent this morning. As you can't offer an esim in the meantime, I'm going to have this WiFi on the underground issue for the foreseeable
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Matt, Matt, Matt
(@mattmedland) reported
@virginmedia internet in GU17 area has gone down. Again. How long before reconnection?
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Rich S
(@sandnewv) reported
@virginmedia If anyone is thinking about joining Virgin broadband for their business, then don't! Virgin let us down twice now with install dates that don't happen, you don't get any communication from them, they just don't turn up, customer service is non existent! STAY AWAY!
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Sonya Stewart
(@son2008) reported
@sooze19771 @merryweathe1 @virginmedia Exactly it is an intrusion of someone’s service which we pay for - guess they should be open to feedback from the public but they don’t consider feedback.
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SAV ☆ 🐐KISSMYGOOOAT Gaming 🐐☆
(@KISSMYGOOOAT) reported
@virginmedia I never get a reply, j get into a que then nothing happens from there
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DamSon
(@s0n_dam) reported
@apjcs @virginmedia We’re in a KT postcode. Went yesterday. When I check the service status just with postcode it says no problems in area, but when I add surname it says problem in area. Fix time was supposed to be 6pm yesterday, then 10pm, then noon today (text this morning to say they...
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les croasdaile
(@lescroasdaile) reported
@virginmedia please can you help with poor wifi signal.
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Charlo Mac
(@mcJackell) reported
@virginmedia hi, there is a broadband cabinet on the edge of my house which looks a right mess, I mean super bad, and I wondered if I could get permission to paint it or do something. It is cabinet BR0032D03