Virgin Media

Virgin Media Outage Report in Edinburgh, Scotland

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The latest reports from users having issues in Edinburgh come from postal codes EH1, EH11, EH7 and EH12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Edinburgh, Scotland 09/16/2025 07:10

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (43%)

    Internet (43%)

  2. TV (26%)

    TV (26%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (11%)

    Total Blackout (11%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Edinburgh, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Kirkcaldy, Dunfermline, Cowdenbeath, Bonnyrigg and Loanhead.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomKirkcaldy Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • brucerisk bruce findlay (@brucerisk) reported from Edinburgh, Scotland

    ok ... I called and an engineer is coming on Monday but 9 times out of ten it's an outside or area problem. TV stopping and starting. In 11 years we have had well over 30 break downs. This is the West End in Edinburgh @virginmedia

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • danto131 Antonio Dau (@danto131) reported from Edinburgh, Scotland

    @virginmedia Hello, I am experiencing internet issues. It has not been working since this morning.

  • ewalker287 Ewan A. Walker (@ewalker287) reported from Edinburgh, Scotland

    My broadband has been down most of the night which means the productive night I had planned hasn't materialised. Thanks @virginmedia, you guys are swell. 🙃

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia No, its all lip service with virgin

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia @NathanRedmond22 @jackstephens_18 Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • JackCuthill Jack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JackCuthill) reported from Edinburgh, Scotland

    My experience with @virginmedia was 50/50 today called downgrade got a whole lot of crap from the first person. Ended up at the cancellation department who listened to me & saved me as a customer.

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia BT treat customers with much more respect

  • brucerisk bruce findlay (@brucerisk) reported from Edinburgh, Scotland

    @virginmedia Sadly the internet is not working.

  • Glam_Rach Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    @virginmedia No phone service at all sadly. She will need to try online chat. She has no ends of problems with your network...

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • Krisfozz1 Kris Montgomery (@Krisfozz1) reported from Inverkeithing, Scotland

    @virginmedia hi, my internet isn’t working very well. Can you help please.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • StuartHoward1 Stuart Howard (@StuartHoward1) reported

    @virginmedia What’s up with the broadband service in N8? No connection at all. Is there a service problem?

  • Pinkie277 Claire (@Pinkie277) reported

    @virginmedia No, there is no reported outage. The woman I spoke to this morning told me there was no issue on the line & it was my hardware. Then when I mentioned that maintenance is due in the area tomorrow the woman magically decided there was an issue on the line. Which is it?

  • BecciJohnson Becci Murphy (@BecciJohnson) reported

    @virginmedia They’ve done this 3 times and we’ve gone through it again today and still not working.

  • RahulMo18120397 Rahul Mohan (@RahulMo18120397) reported

    @Swaziii8 Maybe she just witnessed how bad the virgin media WiFi is :'(

  • clordno1 Christine Lord (@clordno1) reported

    @virginmedia **same problem

  • bobwclarke Bob Clarke (@bobwclarke) reported

    @virginmedia As I said, there are no issues reported for my postcode on that page. When I called it said there are issues for my postcode which will be resolved at 9am. Does that mean 9am tomorrow? Or 9am today, which has passed with the problems persisting. If so what do I do next?

  • Pinkie277 Claire (@Pinkie277) reported

    @virginmedia, what is going on in Blackpool FY4? My net (wired & wifi) has been barely working all day. I've done your test, is says is no issue on the line. I talked to someone & they told me there was both no issues & a known issue. Which is it? And when will it be fixed?

  • MelClements91 Mel Clements 🏴󠁧󠁢󠁳󠁣󠁴󠁿💚 (@MelClements91) reported

    @virginmedia Thanks AB. On each of the 3 occasions it’s gone down in the last fortnight or so my first check has been the status checker with my post code and every time it has said there’s no issues. I managed to speak to someone last night (it had resolved by the time I got through) who..

  • Carly71340774 Carly (@Carly71340774) reported

    @virginmedia Not sitting on the phone's for an hour for u to read from Ur script to bang on about plugging items into the router that's on a wall upstairs the problem is Ur crappy WiFi disconnect at least 3 times a day then we have to reset all our devices

  • KroniiiX KroniX (@KroniiiX) reported

    @virginmedia It looks like this engineer didn't fix the local issue considering its been every night since then