Virgin Media

Virgin Media Outage Report in Edinburgh, Scotland

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The latest reports from users having issues in Edinburgh come from postal codes EH1, EH7, EH4, EH9, EH11, EH3, EH8 and EH10.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Edinburgh, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Edinburgh, Scotland 03/01/2026 23:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Edinburgh, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Rosyth and Kirkcaldy.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh E-mail
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi
United KingdomDunfermline Internet
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Edinburgh, Scotland

Latest outage, problems and issue reports in Edinburgh and nearby locations:

  • FraserStewart5 Fraser Stewart (@FraserStewart5) reported from Edinburgh, Scotland

    @virginmedia when will this outage be fixed

  • McDad19 McDad (@McDad19) reported from Edinburgh, Scotland

    Aaaand #virginmedia is down again...

  • csd1234 conradsutherlanddunn (@csd1234) reported from Kirkcaldy, Scotland

    @virginmedia Still not fixed, a call has been logged to get someone out to fix it but it hasn’t happened yet

  • AlexLamond1 Alex (@AlexLamond1) reported from Edinburgh, Scotland

    @martyajackson @virginmedia This seems to have been a UK wide issue, lots of talk of Vodafone, Sky, BT, EE and TalkTalk all having issues. All back up now though. Virgin shouldn’t have been affected but who knows at what box the issue lay

  • csd1234 conradsutherlanddunn (@csd1234) reported from Kirkcaldy, Scotland

    @virginmedia Would love to but yet again your internet is down but saying no known issues!

  • brucerisk bruce findlay #TestTraceIsolate ✌ (@brucerisk) reported from Edinburgh, Scotland

    @virginmedia connection problems in Edinburgh's West End EH12

  • isabelembo Isabel MacNeill (@isabelembo) reported from Edinburgh, Scotland

    @virginmedia I have logged a complaint - still waiting for a reoly

  • MarkTempini Mark Tempini 🕹👏 (@MarkTempini) reported from Edinburgh, Scotland

    The only reason Virgin Media works for 10 mins before shitting itself again is so they don't have to pay anyone compensation for the outage

  • csd1234 conradsutherlanddunn (@csd1234) reported from Kirkcaldy, Scotland

    @virginmedia Not got a clue, they didn’t say, when we check online it says there are no known issues but speaking to an advisor yesterday they said that there was definitely a fault and they would get an engineer out ASAP

  • Billybop Billy McKirdy (@Billybop) reported from Edinburgh, Scotland

    @virginmedia internet, broadband, WiFi, smart tv, all inaccessible due to continued signal problems in east Edinburgh, this is not acceptable at all, please resolve it, so much of our home activity relies on our internet access. 4 days now. This is poor service.

  • Mike1874 Mike Smith (@Mike1874) reported from Edinburgh, Scotland

    @Adullamite1 @virginmedia Virgin is £133 per month for tv, broadband and phone. We have a deal which takes it down to £103 which is quite reasonable. But see trying to talk to someone...😒

  • McDad19 McDad (@McDad19) reported from Edinburgh, Scotland

    Aaand #virginmedia is down again!

  • jayjay496 Jason O (@jayjay496) reported from Edinburgh, Scotland

    can you please sort your internet out @virginmedia! I apprecIate there’s probably more people on the network during the week but at the weekend and a very hot summer night.. constantly dropping in and out. It’s not like it’s cheap to have you as a service provider!

  • scottishchicp Paula ❤️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@scottishchicp) reported from Broxburn, Scotland

    @scuj1 @virginmedia Oh never thought of that!

  • clairejazz clairejazz (@clairejazz) reported from Edinburgh, Scotland

    Hey @virginmedia - having major connection problems in the EH6 area. I can’t work like this!

  • paigelawsonhfc PaigeLawson💚 (@paigelawsonhfc) reported from Edinburgh, Scotland

    Not surprised one bit that Virgin Media wifi is down across the UK.. robbing shower of shites. Glad i got rid of them 👍🏼

  • _Gemmaaaa_ Gemma Cairns (@_Gemmaaaa_) reported from Edinburgh, Scotland

    @virginmedia broadband is down again...

  • snap_cheese ฿Ɇ₭₭₳₳ (@snap_cheese) reported from Bonnyrigg, Scotland

    @virginmedia how do you I get in contact with you using the online messaging service on website I have been waiting 2 hours I know it’s tough during this time but I need to speak ASAP about my broadband.

  • Mike1874 Mike Smith (@Mike1874) reported from Edinburgh, Scotland

    @Adullamite1 @virginmedia Trouble is we can't do without broadband as we're both working from home. Virgin don't even have a customer service email address. Marion has just spent 50 minutes on the phone. Quite awful.

  • Enrohd_1992 Douglas (Statman Doug)🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Enrohd_1992) reported from Currie, Scotland

    Virgin Media you are a pile of shit!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • zxspectrumguide ZX Spectrum Guide (@zxspectrumguide) reported

    Working from home today. Kids are isolating with COVID. Internet just gone down. Been told by @virginmedia it's not coming back on until 3pm. Second time it's gone down in two days. What a **** service, **** all reliability.

  • DavidWildJnr David (@DavidWildJnr) reported from Milnrow, England

    @virginmedia Why does you web page report ‘No Known Issues’ ? when obviously you have a massive issue with your email servers.

  • lynda_lyndatw Lynda Rolington (@lynda_lyndatw) reported

    @virginmedia Also at the end of last week when this happened important emails vanished and were never restored despite promises they would be.

  • words1982 words (@words1982) reported

    @virginmedia hi I've been having issues with streaming using your 100M WiFi. I've been told that 100M isn't enough to stream off one device. How can that be the case when my friends Sky Internet streams off multiple devices at 36MB.

  • teresac55230879 teresa carr (@teresac55230879) reported

    @grumpyoldprof @virginmedia Did you ever resolve this issue. The responses are pathetic - buck passing at it’s finest

  • PrettyBetty_ Pretty Betty (@PrettyBetty_) reported

    Been a customer with @SkyUK for around 13 years and still haven’t won anything with Sky VIP as a ‘diamond’ customer. All a marketing gimmick, don’t know anyone who has won something with them. Looking at Virgin Media offers as we speak.

  • Kelly_Dorgan_ Kelly Dorgan (@Kelly_Dorgan_) reported

    @virginmedia good morning, I’ve been having issues with my ntlworld email for past 24 hours. Can you advise when it will be back up and running as I need access to my emails.

  • LancasterDV403 Prof. Trevor Kerry (@LancasterDV403) reported

    Why does @virginmedia phone line tell me there is a 48hr outage (there is) when the web site test tells me there are no virgin system issues in my area? Misleading and unhelpful

  • DerekStaunton Derek Staunton (@DerekStaunton) reported

    @SkyIreland absolutely shocking stuff from yourselves 15 years plus customer and bill is absolutely sky rocket not willing to offer another deal in any sort of way or willing to compromise and keep a loyal customer shocking stuff @virginmedia any good deals going

  • ImShortyy Shortyy (@ImShortyy) reported

    @SenEtah_ That’s the virgin media experience. ****** service. Multi million valued company that can’t have a good internet service that you pay top for. Honestly better off with talk talk or BT