Virgin Media outages and service status in Edinburgh, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Edinburgh, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 27, 7:55 AM GMT+1.
- Internet (59%)
- Wi-fi (14%)
- TV (10%)
- E-mail (7%)
- Phone (7%)
- Total Blackout (3%)
The latest reports from users having issues in Edinburgh come from postal codes EH1 , EH3 , EH11 , EH6 , EH12 and EH4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Edinburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 30: Problems at Virgin Media
Virgin Media is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Edinburgh, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Musselburgh, Kirkcaldy, Rosyth, Dunfermline, Queensferry, Cowdenbeath, Bonnyrigg, and Loanhead.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Wi-fi | 3 days ago |
|
Musselburgh
|
Total Blackout | 5 days ago |
|
Edinburgh
|
TV | 5 days ago |
|
Kirkcaldy
|
Phone | 7 days ago |
|
Edinburgh
|
Wi-fi | 8 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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tootsietweets (@tootsieiam) reported from Edinburgh, ScotlandFriday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱
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victoria carolina (@vcash78) reported from Edinburgh, ScotlandFinally something positive to say about @virginmedia following a call from Callum at the “executive team” providing the level of current service I would expect from a such a huge company! Perhaps the skills of good customer service need to be a CPD exercise for the call centres!
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Fergus Wright (@fergus_wright) reported from Edinburgh, Scotland@Will_Jeffs @virginmedia Tbf ive had problems with my wifi for the last few days, what i done was unplug everything then wait a couple of mins then plug it all back in again then it was fine.
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victoria carolina (@vcash78) reported from Edinburgh, ScotlandI was left without service for a week with multiple lies, promises of calls that didn’t happen and appalling customer service … you promise compensation of a month for free, the next you state £650 for disconnection. We are in a coat of living crisis you idiots! @virginmedia
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Debbie Middlemass (@DebbieMid61) reported from Newtongrange, Scotland@virginmedia We have a complaint number however as stated in your email you aim to get back to us within 28 days!
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gio (@dazza606) reported from Bonnyrigg, Scotland@virginmedia Can only send emails when not connected to WiFi Tried rebooting router amd device. Problem seems be be affecting all devices in house with email accounts Been in chat queue for help for 35mins but still no free operator
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Scott Brownridge (@ScottBrownridge) reported from Edinburgh, Scotland@virginmedia any idea why my internet keeps dropping off. No issues that I can see in the area. Been doing it for two days now.
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Alli (@Alli3Fifer) reported from Kirkcaldy, Scotland@virginmedia Spent another 75 mins on the phone & managed to get a technician out this afternoon.The technician confirmed it is a known fault with the hub 5 and knew without testing what the issue was. The fault has no fix and my vulnerable parents are still left without the phone service.
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Radhamanalan (@happymaan) reported from Edinburgh, Scotland@virginmedia I checked.. No issues in my area!
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Viv Haig (@vivhaig) reported from Edinburgh, Scotland@virginmedia Yes I’ve done all of that and my phone is saying ‘Check phone line’. My land line has been off since last Friday. Ever since it was swapped over to your fibre network and the new adapter fitted to the back of the router. I’m paying for a service I’m not receiving.
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victoria carolina (@vcash78) reported from Edinburgh, Scotland@virginmedia Since yesterday afternoon. I was working so not entirely sure but approx 24 hours. £160 a month to be without even “free” channels. I am aware nothing is without fault but the poor customer service and lack of ability to locate/tell us what the issue is, is appalling.
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Ged O’Hara 🏴 (@gedi29) reported from Edinburgh, Scotland@virginmedia any update on the uk wide broadband issues??
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The Bar Fly (@thebarfly) reported from Edinburgh, Scotland@virginmedia And the scheduled engineer call tomorrow got cancelled because of this unrelated and later supposed outage. It’s a farce.
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Ally (@Nowhereman91) reported from Kirkcaldy, Scotland@virginmedia a want to upgrade my account but your site hasn't let me view my options in over a week and I can't get through on the phone. Please help.
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diandrick (@ladyracer70) reported from Edinburgh, Scotland@virginmedia Thanks for asking. An operator will call me back tomorrow, as it’s part of an ongoing three week saga. I’m so disappointed as I’ve been a loyal VM (originally Telewest) customer for around 30 years. Remaining hopeful 🙃
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Roddy Elliott (@galleonskip) reported from Edinburgh, Scotland@virginmedia No known service issues ‘though
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Nicholas Cross (@wfastronomer) reported from Edinburgh, Scotland@andrewducker I did have two rather stressful conversations with Virginmedia a couple of months back. In the first one they offered me a terrible offer and said it was the best and moving took ages. They did this in a slow way, always trying to divert the conversation. 1/
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Ryan (@rykoonmesto7) reported from Edinburgh, Scotland@virginmedia been down all morning, reset router and checked service status and everything online
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Spike (@Spike61987764) reported from Edinburgh, Scotland@virginmedia what is going on? No television or broadband from 550pm Thursday the 30th of June. Estimated fix was 3am 1st of July. Guess what? Still nothing. Now estimate is 12pm today. Aye thats no happening. What time will the service I'm paying for be back online?
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Mike McNulty 🏴🇪🇺🇺🇦✊ (@bankaudits1) reported from Edinburgh, Scotland@virginmedia Currently dealing with someone eventually and having major problems…very angry customer..!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Fayez Ahmed (@Fahmed911) reported@virginmedia paying soo much for this and still out in PR1 region of Preston. Been off all Sunday and now today awful service and not worth it. Defo need to move away #virginmedia #broadband #shocking
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aldo (@ukaldo2) reported@virginmedia Ok which area was that, You've not asked, it's clear your customer service levels are poor!
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Alexander Stone (@mikael_gatfi) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_IPTV_PRO6 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies.
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Chris (@ChrisLew300) reported@VictorMeldrew77 @virginmedia Ensure you register the outage on their website, then you might get compensation.
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Stephen B (@StephenB9fle) reported@O2 Can never make payments jst takes ages to loads shocking since use joined with virgin media
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luke (@Burns12L) reported@brownbill_scott @virginmedia Same lad been down for like 2 hours now
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Paul foster (@Paulfoster_64) reported@virginmedia internet is down in the RH11 area, AGAIN! This service absolutely sucks!
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Mark Aitken (@sparky0710) reported@virginmedia Internet been down in ML5 since yesterday lunchtime. When will this be resolved.any information or updates from apps are vague at best very poor.
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@CyberRebel (@CyberRebel4) reported@virginmedia Message sent. Yet another angry customer. Contract due renewal but currently don't see the point!
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safcpete 🇬🇧🏴 (@safcpete67) reported@y_alibhai @virginmedia The arrogance. You don’t get preferential treatment Yasmine due to your ‘awards’. Btw If you agree with SM ban for kids meaning we will all have to sign in to access SM then get used to this.