Virgin Media Outage Report in Edinburgh, Scotland
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The latest reports from users having issues in Edinburgh come from postal codes EH9, EH6, EH1, EH7, EH3 and EH16.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Edinburgh, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Edinburgh and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Edinburgh, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Broxburn, Dalkeith, Kirkcaldy and Cowdenbeath.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Edinburgh, Scotland
Latest outage, problems and issue reports in Edinburgh and nearby locations:
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Susan
(@sus176) reported
from
Edinburgh, Scotland
@JillianArchibal @HibernianFC I’m was getting same Jill, think there is an issue with Virgin Media
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Last Minute
(@Kevaldo210516) reported
from
Edinburgh, Scotland
@HomeOfHibs Virgin media broadband is a real problem. Can’t get on at all but can with 4G
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Stevie White
(@steviewhite1) reported
from
Edinburgh, Scotland
@virginmedia what is with the slow and intermittent WiFi? Are you experiencing outages?
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KEVIN DORRIAN
(@Kevin_Dorrian) reported
from
Edinburgh, Scotland
@virginmedia - complete loss of broadband on brand new new Hub 4 /Gig Ine router. TV reception pixelating due to loss of signal! No one answering calls! Truly appalling service. Please DM !
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Alan Robertson
(@alanjrobertson) reported
from
Edinburgh, Scotland
@virginmedia @CitizenSnagging My parents Virgin Media Internet service is down just now - could it be related as they're in the area?
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Kenny Taylor
(@bluejambo1874) reported
from
Edinburgh, Scotland
@virginmedia been trying to get a fault fixed for weeks now on my TV service but cannot speak to anyone This is redic :(
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Aimee C
(@aimeecrausaz1) reported
from
Edinburgh, Scotland
@virginmedia Fixed after no service all evening
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David Taylor 🏴 🇪🇺
(@gm8arv) reported
from
Edinburgh, Scotland
@G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.
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Isabel MacNeill
(@isabelembo) reported
from
Edinburgh, Scotland
@virginmedia - why is our internet service so intermittent? Keeps dropping out every 20 mins or so? We have rebooted several times.
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Mark
(@torturedmind69) reported
from
Currie, Scotland
@virginmedia keep getting a ping pong noise when in a call mob 2 mob,very anoying,tried tesco mobile o2 but on wifi so help.
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Becky Mill
(@beckymerchant) reported
from
Edinburgh, Scotland
@virginmedia We are trying to cancel our broadband and tv account and your website and phone service are making it Impossible to do this!! It is extremely unclear how to do this!
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Ian McPherson
(@IanatGyle) reported
from
Edinburgh, Scotland
@virginmedia So today I have a new problem affecting my service. As it is a new problem I don’t get a refund as the service has not been down for over 24 hours. Your company relies on goodwill with its customers so play fair!
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Ian McPherson
(@IanatGyle) reported
from
Edinburgh, Scotland
Come on @virginmedia play fair. My services are down and I can only get support if I call but you hide your phone numbers. I need to know when the fault will be fixed as it impacts my ability to work
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🏴King of Rock🏴⭐⭐🇦🇹
(@HighlandLoon) reported
from
Edinburgh, Scotland
@virginmedia Netflix not working on my Tivo Box.... What's going on with your services😡😡
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Kirsten Lamb
(@lambie_lamb) reported
from
Mid Calder, Scotland
@virginmedia I need to speak to someone about my broadband dropping every day from around 12:00-14:00. Do you have a tech help desk?
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Sandra Beattie
(@santababy100) reported
from
Edinburgh, Scotland
Anyone else having issues with @virginmedia in Edinburgh today? My box keeps crashing 😡
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Aimee C
(@aimeecrausaz1) reported
from
Edinburgh, Scotland
@virginmedia your service outage could not come at a worse time in the EH6 post code! First @HibernianFC game to watch in months and we have no Internet access!?
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David Taylor 🏴 🇪🇺
(@gm8arv) reported
from
Edinburgh, Scotland
@virginmedia Your CAPTCHA has stopped working. You click the correct images but get redirected to the login page.
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Robbie
(@robbiedinho8) reported
from
Edinburgh, Scotland
@virginmedia I’ve had no broadband for over a week now. Terrible, terrible customer service as well.
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Claire Elizabeth
(@claireet21) reported
from
Edinburgh, Scotland
@virginmedia assisting my mum on phone to you over an hour with no help being received what so ever. And to top it off one of your consultants gave her another customers details whom she doesn’t know over the phone. #dataprotectionbreach #terribleservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Most Powerful Gamer
(@ilovecrack43) reported
@virginmedia Internets been out for a few hours and I'm unable to get a number to contact support. Some help would be nice
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Robin
(@Fallout180180) reported
@virginmedia hi, can you tell me what the problem is with broadband in gl3 area please. Been down almost 2 hours now.
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𝕻𝖔𝖈𝖐𝖊𝖙𝕲𝖔𝖙𝖍
(@MissLMunster) reported
@virginmedia I'm trying to contact you and it's actually impossible to get any help. Your WhatsApp "help" isn't fit for purpose and they're rude. I've just spent 15 mins on the phone, pressing a million numbers, had to repeat it all and finally, I was informed I'd be put through
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S H D
(@sashaholly_) reported
@virginmedia I cannot deal with the constant connection loss while I’m working from home. Is there a known issue in the SE9 area?
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S.T.A.R Consultancy and Training Ltd
(@JangKayani) reported
@virginmedia … so I have a fault with my broadband I have contacted you again and have been on hold for 30 mins then I am diverted to another department. I have to go through security again and then you disconnect the call. What a great service you provide.
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We won't need eyes where we're going
(@Kebab_and_Chips) reported
@virginmedia Is this account for Customer services queries as well?
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Paul McClure
(@chiefmackers) reported
@virginmedia Have spoke to them on that number more times than I can count now. If I’m lucky enough to get through, that call centre will tell me that it’s outta their control & theyll send an email to the outside contractors. Will tell me they’ll call me back to let update me, but never will
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Becky D
(@Bex2016) reported
@virginmedia Not good enough I’m afraid, I have already tried the WhatsApp route and that didn’t work either. I’d like a manager to call me please. If this doesn’t work, I’ll be making a formal complaint later today
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Karrie H-R 🏳️🌈
(@KarrieH_R) reported
@virginmedia I’m struggling to get help with a new order. I signed up to a broadband contract with virgin on the 26.7.22. I was due to receive my router etc on 22.8.22 but haven’t had anything. I keep getting cut off when I try to ring customer service.
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NicolaHalton
(@halton_nicola) reported
@virginmedia Mmm, doesn’t seem like great customer service….