Virgin Media

Virgin Media Outage Report in Kirkcaldy, Fife, Scotland

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The latest reports from users having issues in Kirkcaldy come from postal codes KY2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkcaldy, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkcaldy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kirkcaldy, Fife, Scotland 01/01/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Kirkcaldy, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Kirkcaldy, Leven, Dunfermline, Glenrothes, Lochgelly and Kelty.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh TV
United KingdomKirkcaldy TV
United KingdomLeven Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomDunfermline Internet

Community Discussion

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Virgin Media Issues Reports Near Kirkcaldy, Scotland

Latest outage, problems and issue reports in Kirkcaldy and nearby locations:

  • WhosYerDaddy666 Gary Fowler 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@WhosYerDaddy666) reported from Glenrothes, Scotland

    @virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never right!!

  • derek_forbo1974 Derek Forbes (@derek_forbo1974) reported from Kirkcaldy, Scotland

    @virginmedia left us hanging again with network failure! Moving from @sky was the worst mistake ever

  • kari_mcburnie Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland

    @virginmedia The link is no good! I’m not a customer, please can someone message me for my contact details to get this rectified. This has been going on for months now.

  • fionalmorrison Fiona Morrison (@fionalmorrison) reported from Glenrothes, Scotland

    @EveryNextDream @virginmedia I’ve had issues with their customer service for years. I worked for them part time whilst at uni when they were “Telewest”, and went through the whole Virgin take over. We all knew it was doomed from that moment. I’ll be leaving when contract is up.

  • WhosYerDaddy666 Gary Fowler 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@WhosYerDaddy666) reported from Glenrothes, Scotland

    @virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never wrong!!

  • jillheartsnyc Jill Robb (@jillheartsnyc) reported from Edinburgh, Scotland

    @virginmedia No I haven’t.. not sure much can be done. I can’t have a V6 box as you won’t allow me to use a different broadband service (I don’t pay for my current broadband..) so I’m stuck with aging technology of TiVo 😞

  • Scottyboy10 Scot Carrick (@Scottyboy10) reported from Edinburgh, Scotland

    @virginmedia broadband goes down all the time in EH11 postcode and now today tv signal is cutting out. Get it sorted!

  • therealmuncie Graham Muncie (@therealmuncie) reported from Edinburgh, Scotland

    11 years a customer with Sky not one single issue, have to mobe to @virginmedia due to house move and have had to control them 4 times in 3 weeks. Shit show of a company.

  • bdavidhogg B. David Hogg (@bdavidhogg) reported from Edinburgh, Scotland

    We were given a four hour window from @virginmedia to come and fix our internet and they didn’t show. Unacceptable 😡

  • Quietbiglad Ian 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Quietbiglad) reported from Milnathort, Scotland

    @virginmedia pretty poor effort that you guys never answer calls, just automated rubbish that helps no one. My mother in law is unable to get any help with her issues due to this #terribleservice

  • gm8arv David Taylor (@gm8arv) reported from Edinburgh, Scotland

    @bsamikey @virginmedia Yes, I had three weeks of very slow connection, all because they changed the head-end and never noticed older modems were also in need of changing! Great connection, lousy customer service.

  • McEchelon Melissa McKinnon (@McEchelon) reported from Edinburgh, Scotland

    @virginmedia help! My mobile phone number was meant to transfer to you yesterday. Online it still says processing, and I can use the Internet and send texts and call out. But nobody can call or text me! Feeling slightly frustrated. :(

  • Scott_Currie_18 Scott Currie (@Scott_Currie_18) reported from Edinburgh, Scotland

    @virginmedia I have reached out. 5 times. Each time it has not been dealt with. Every time I’ve been told the problem has been rectified and it hasnt. They are telling me different things, no one has a clue. You can’t take money out of peoples bank account then put it into credit

  • Billybop Billy McKirdy (@Billybop) reported from Edinburgh, Scotland

    @virginmedia I’ve been on hold for last 30 minutes trying to report my broken remote control, I understand that demand is heavy but this is unacceptable. Please contact me

  • therealmuncie Graham Muncie (@therealmuncie) reported from Edinburgh, Scotland

    11 years a Sky customer not one issue, reluctantly have to cancel due to no signal in new house so set up with @virginmedia big mistake numerous errors and have had to contact them 4 times in 3 weeks. Customer service is null a complete shit show of a company!

  • Polybandit Beachboy (@Polybandit) reported from Edinburgh, Scotland

    It's ironic that Virgin Media manage to **** so many people at once. We just want internet.

  • NeilsonJustin Justin Neilson (@NeilsonJustin) reported from Edinburgh, Scotland

    @virginmedia very I happy with my current issue, I have been charged £80 for a contract with has been changed without my knowledge even though I spoke to an agent about 3 1/2 weeks ago and sorted my contract out and it was around £52 a month, now being told that no record of this

  • kari_mcburnie Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland

    @virginmedia despite contacting you and reporting an issue, no one has contacted me. Your contractors have laid tar over my drains. This is now 8 weeks on and still no further forward.

  • jillheartsnyc Jill Robb (@jillheartsnyc) reported from Edinburgh, Scotland

    Trying to watch via catch up on #stvplayer via @virginmedia #tivo is nothing short of torture. Super slow responses loading / between menus, buffering and you can’t fast forward adverts.. really need to catch up with the times, customer viewing habits and expectation

  • Turgenev_red Stan W Mack (@Turgenev_red) reported from Edinburgh, Scotland

    @virginmedia Hi, I am trying to logon to My Virgin Media, but my password is rejected. I then follow the reset password instructions -and enter the correct details for the secret question and then my account details - it gets rejected - can you please help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • G6Urm G6URM (@G6Urm) reported

    @virginmedia done all of that - now my email is "unavailable " - and i'm not wasting another hour on the phone trying to get someone with a functioning brain cell to sort this problem !! - i have sent official complaint - please sort this !! @virginmedia

  • EwanMetcalf Machiavelli (@EwanMetcalf) reported

    @virginmedia Tried all that many times waste of my life man funnily enough got through to your sales team in seconds soon as they found out I was an existing customer put me on hold for hours You must be very proud of yourselves at Virgin Media

  • trebortlav Rob Valt (@trebortlav) reported

    @virginmedia Really? I had 4Mbps download speed most of this week. The Virgin automated system could@detect no issue, and impossible to get to talk to anyone. Yes I did reboot the hub, several times. I find Virgin Media adverts annoying as rarely deliver on the promise

  • pribeiro2010 Paulo R (@pribeiro2010) reported

    @virginmedia Hi can you tell me i have no tv no phone no internet in Ls28 since last night why whats the porblem?? Maybe next mounth you need a account discount for the hours or day without the service not happy

  • castusthered I NeedADream-Y1choir (@castusthered) reported from Nottinghamshire, England

    @Gordonturner3 @virginmedia Where did you get this from? Any link? Our WiFi is terrible in NG3

  • JohnHC86 John C (@JohnHC86) reported

    Despite providing @virginmedia my direct debit info in November and paying hundreds of pounds in the form of a deposit, they've decided that because THEY failed to set up the account change in time, I will now have my services restricted. WTF?

  • BrianCol2021 Brian Colman (@BrianCol2021) reported

    @virginmedia Appalling customer service, I have been strung along for weeks for missed SNR’s. Yet another one missed yesterday. But of course no reduction in my bill!

  • kade_garl Kade Garlington (@kade_garl) reported

    @virginmedia your wifi is ******* **** stop lying to people

  • Ninja_Nay Nathan Leech (@Ninja_Nay) reported

    Made a complaint to @virginmedia for over charging me for my mobile, told them I’ve got statements to show it and they’ve said they can’t find anything wrong, cheers mate

  • ewenglass Ewen Glass (@ewenglass) reported

    @virginmedia it’s been a week and still the issue with the TV service (On Demand, anything online) in the area hasn’t been fixed. You don’t charge an insubstantial amount and this isn’t what we pay for.