Virgin Media Outage Report in Kirkcaldy, Fife, Scotland
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The latest reports from users having issues in Kirkcaldy come from postal codes KY2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkcaldy, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkcaldy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (13%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kirkcaldy, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Kirkcaldy, Lochgelly, Dunfermline and Glenrothes.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Kirkcaldy |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Lochgelly |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Kirkcaldy, Scotland
Latest outage, problems and issue reports in Kirkcaldy and nearby locations:
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Kev Russell
(@Kevruss731) reported
from
Glenrothes, Scotland
Great virgin media on demand services are not working 😡
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Scott Walker
(@scoutyscotty) reported
from
Edinburgh, Scotland
@virginmedia Still not working. Out of sync by a few seconds.
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David
(@Davwa) reported
from
Inverkeithing, Scotland
@virginmedia I have already logged a complaint via website, awaiting response. Logged another complaint on a phone call this evening. Very disappointed long term customer here.
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ToeKnee
(@CanaryTone) reported
from
Glenrothes, Scotland
@funky_moomin Totally cowardly move not even tagging them @virginmedia .... even though they won’t care as one person will be gained by poor customer service elsewhere, all providers are shite and will rip you off.
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Beccs
(@beccs_) reported
from
Edinburgh, Scotland
@JR__1967 My man works for Virgin Media and there's no environment more hostile than a house that's wifi been down for a day.
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David
(@Davwa) reported
from
Inverkeithing, Scotland
@virginmedia I’ve had no services since Tuesday. Discovered this after CS closed Tuesday night, as I’m a nurse and work long hours. Contacted Wednesday, got attitude from a call handler, spoke to a manager who couldn’t help much. New router, self install, still nothing!
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洲洲啁啁
(@urielyztan) reported
from
Edinburgh, Scotland
@virginmedia Not yet. As I said, the problem can be solved by restarting the hub, at least it works up until now.
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia You don't know the meaning of the word help
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Callum Haddow
(@haddow20) reported
from
Edinburgh, Scotland
@Graeme55zie @virginmedia Same my @virginmedia fiber has been down since 4pm today their service page said there was a fault that would be fix by 22:00 still nothing
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Bob
(@bduncan212) reported
from
Edinburgh, Scotland
@virginmedia Slightly worrying as you have signed me up to a service I made very clear on a recorded line I did not want, not even ideal that you will charge me £154 for a service I did not ask for. How can this be any type of service.
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Bob
(@bduncan212) reported
from
Edinburgh, Scotland
@virginmedia Sorry I made a complaint on the 18th of January 2018 and I have had zero response! Can you arrange for someone who has experience in customer service to call me back. Ideally before I move. Which is 24 days and counting.
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Scott Walker
(@scoutyscotty) reported
from
Edinburgh, Scotland
@virginmedia Signed up to Virgin Store tonight to watch #BohemianRhapsody bit it's failed. Not great service. :-(
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Leigh🐝
(@LeagueRaven) reported
from
Edinburgh, Scotland
@virginmedia can I please have a customer service email address I don’t have time to phone and have photos to send as part of my query 😭😭
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Scott Walker
(@scoutyscotty) reported
from
Edinburgh, Scotland
@virginmedia Heading home after a busy day. Hoping to watch @BoRhapMovie when I get in. Also hoping the 'issues' have been resolved.
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David
(@Davwa) reported
from
Inverkeithing, Scotland
@virginmedia Now I have an engineer coming tomorrow. They way this has been handled is ridiculous. I lodged a complaint online, was told I’d get a response within 7 days. So patiently waiting. I want to speak to someone UK based with authority to sort this out for me.
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Dougie MacDonald
(@falcon7862) reported
from
Edinburgh, Scotland
@virginmedia over 30 minutes 3 different people all asking the same condescending questions,,,in order to cancel account on behalf of 95 year old pensioner,APPALLING service
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Dougie MacDonald
(@falcon7862) reported
from
Edinburgh, Scotland
@virginmedia Having cancelled I doubt there will be, but I am so overwhelmed by your complete lack of care and service
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Kris Montgomery
(@Krisfozz1) reported
from
Inverkeithing, Scotland
@virginmedia I’m trying to watch my programming but it keeps coming up that my internet is too slow! 😟 I’ve only had Virgin for 2 months and this isn’t the first time. I was told by the rep that Virgins Internet was the best! Can you help please.
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Sebastian Zuchlke
(@sorbiq) reported
from
Inverkeithing, Scotland
@virginmedia will be Tuesday next week, so for the whole weekend and Monday I will be cut off from my service, and I just moved to you hoping for a better customer care, i can't express enough how disappointed I am and how angry because of that. How can you let this to happen 😡
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AyeCandy
(@caloomboo) reported
from
Kirkcaldy, Scotland
@PremierSportsTV what’s going on with your service on @virginmedia been frozen for 20 minutes now!!! Paying specifically to watch @PRO14Official and I can’t!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Aimee🌼
(@AimeeRivett7) reported
@virginmedia We’ve just spent 45 minutes on hold for you to hang up😡 Not happy.
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Baines
(@BainesGames) reported
@virginmedia Terrible. They said there were no issues, but there was an engineer outside of my house in the early hours for a few hours with hours of outage. Now today it's the exact same issue. I can't have an intermittent connection with what I do.
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kerry dodman
(@DodmanKerry) reported
@virginmedia Yes, we have done, no local issues.
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Mr Seb
(@carvott) reported
@Robert1988UK @virginmedia ******* hell. Over a week no without service, when working from home, and now having to take a 4th day of leave! Time to get OFCOM involved.
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Mia
(@m1arabe) reported
@virginmedia I’ve had intermittent wifi for over a week now, can you help please? Even when it is there it’s very slow and it’s a big problem with working and learning from home!
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kim
(@kimberleyloganx) reported
@DaveMax_ @virginmedia Was with them when I lived in dundee worst Internet ever. Now with sky internets only cut out once since we moved
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🦋
(@itshervibez) reported
@virginmedia your WiFi and customer experience are seriously the worst I have seen!!! I can’t wait until I can cancel!!!! This is literally my 4th complaint in 6 months and your complaint team always hangs up when I get transferred! #worstcustomerservice #ihatevirginmedia
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Tahir Hayat
(@drtahirbaluch) reported
@virginmedia @CarersUK I have joined @virginmedia 5 months back and still waiting for my landline to start working. Multiple attempts to contact but poor poor customer service. Can you please help?
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🤍
(@Sumaiyax1) reported
@yourfaveritrean Talk talk is bad but virgin media authobillah it’s so bad
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Jordan Burman
(@jordan_burman) reported
@virginmedia what a shambles company. Every person on a script, hold and pass to someone, don’t call you back, charge you more money when your service is ****, charge you for being on hold for 2 hours, reckon they have enough staff even though on hold all the time. Utter **** 247