Virgin Media

Virgin Media Outage Report in Kirkcaldy, Fife, Scotland

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The latest reports from users having issues in Kirkcaldy come from postal codes KY2 and KY1.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkcaldy, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkcaldy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kirkcaldy, Fife, Scotland 04/24/2024 22:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Kirkcaldy, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Kirkcaldy and Glenrothes.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kirkcaldy, Scotland

Latest outage, problems and issue reports in Kirkcaldy and nearby locations:

  • HighlandLoon 🏴󠁧󠁢󠁳󠁣󠁴󠁿King of Rock🏴󠁧󠁢󠁳󠁣󠁴󠁿⭐⭐🇦🇹 (@HighlandLoon) reported from Edinburgh, Scotland

    @virginmedia Netflix not working on my Tivo Box.... What's going on with your services😡😡

  • sus176 Susan (@sus176) reported from Edinburgh, Scotland

    @JillianArchibal @HibernianFC I’m was getting same Jill, think there is an issue with Virgin Media

  • bluebrazil81 Colin Fisher (@bluebrazil81) reported from Cowdenbeath, Scotland

    @virginmedia Day 6 and still no internet. Use phoned me yesterday and then hung up and I tried to phone use back and couldn't get through many times. I'm not accepting this I want to cancel.

  • sjwb Stuart Bell (@sjwb) reported from Edinburgh, Scotland

    @virginmedia what on Earth is going on in the EH10 area, over 5 x intermittent issues now since 5pm today and your site is saying there is no fault? I think not, say it ain’t so... #BroadbandIssue

  • santababy100 Sandra Beattie (@santababy100) reported from Edinburgh, Scotland

    Anyone else having issues with @virginmedia in Edinburgh today? My box keeps crashing 😡

  • KaylzD120101 kayleigh Dalgarno (@KaylzD120101) reported from Edinburgh, Scotland

    Highly recommend not going with virgin media, been in the new flat 2 months paying insane rates and it doesn't work. Not to mention the appalling customer service which we have received

  • rykoonmesto7 Ryan Meston (@rykoonmesto7) reported from Edinburgh, Scotland

    @jm10695 @TwitchMutedFFS @virginmedia Personally it's been fine for me since the major outage few months ago so hopefully back up asap

  • claireet21 Claire Elizabeth (@claireet21) reported from Edinburgh, Scotland

    @virginmedia assisting my mum on phone to you over an hour with no help being received what so ever. And to top it off one of your consultants gave her another customers details whom she doesn’t know over the phone. #dataprotectionbreach #terribleservice

  • bluebrazil81 Colin Fisher (@bluebrazil81) reported from Cowdenbeath, Scotland

    @virginmedia can someone actually reply to my tweet use are so ignorant. The worst company I have ever had to deal with in my life.

  • louisegray90 Louise (@louisegray90) reported from Edinburgh, Scotland

    @virginmedia Are you able to confirm if my complaint has been received? Filled in the web form as per instruction, there has been no acknowledgement?

  • bluejambo1874 Kenny Taylor (@bluejambo1874) reported from Edinburgh, Scotland

    @virginmedia seriously what is the point of your land lines? Never works and if I try to cancel it my payments go up !! Redic

  • CraigN1986 Craig (@CraigN1986) reported from Edinburgh, Scotland

    @virginmedia morning, service is down in Edinburgh EH8. Working from home, is it going to be getting sorted soon? Cheers

  • Crazyscotsman4 Crazyscotsman (@Crazyscotsman4) reported from Edinburgh, Scotland

    @scottishrebel67 @virginmedia I know your pain man when I was ddosed they talked to me like an idiot 3 days of calls to get them to actually help.

  • mandukes Mandy forrest (@mandukes) reported from Edinburgh, Scotland

    @virginmedia hello I’m trying to order a WiFi booster on my account but I can’t do it online and trying to speak to someone on the phone is like mission impossible. Can you help please

  • aimeecrausaz1 Aimee C (@aimeecrausaz1) reported from Edinburgh, Scotland

    @virginmedia your service outage could not come at a worse time in the EH6 post code! First @HibernianFC game to watch in months and we have no Internet access!?

  • AcanthusHome Acanthus Interiors (@AcanthusHome) reported from Edinburgh, Scotland

    @virginmedia @vmbusiness we’re literally begging you to fix our phone lines. We’ve had 3 engineers out, spent HOURS on hold, keep getting cut off when we call and still not fixed!

  • robbiedinho8 Robbie (@robbiedinho8) reported from Edinburgh, Scotland

    @virginmedia I’ve had no broadband for over a week now. Terrible, terrible customer service as well.

  • steviewhite1 Stevie White (@steviewhite1) reported from Edinburgh, Scotland

    @virginmedia what is with the slow and intermittent WiFi? Are you experiencing outages?

  • isabelembo Isabel MacNeill (@isabelembo) reported from Edinburgh, Scotland

    @virginmedia - why is our internet service so intermittent? Keeps dropping out every 20 mins or so? We have rebooted several times.

  • aimeecrausaz1 Aimee C (@aimeecrausaz1) reported from Edinburgh, Scotland

    @virginmedia Fixed after no service all evening

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kedster70 Kevin Taylor (@kedster70) reported

    @virginmedia Amazingly after 4 phone calls and 27 mins on the last one and providing (over 2 answered calls) characters from my password 5 times and conforming phone numbers and details… still can’t help because I have to have the wife next to me to say yes I can change my password…

  • Gar1onriva Geran (@Gar1onriva) reported

    Got ANOTHER call from Virgin Media on friday. Surprisingly we actually made some progress; they said they'd delete all but one outstanding bill (fine by me). I asked for that in writing...they said no (not fine). They said they'd transfer me to the Movers Department (terrible).

  • DanteCrysis Gaming Jesus (For now) (@DanteCrysis) reported

    @virginmedia Apparently there is no issues found and we have rebooted the Hub 4 multiple times but again this morning the Internet just stopped working 3 times in 3 hours

  • Misschel_c Chelsey Cunningham (@Misschel_c) reported

    @virginmedia I'm in LE5 2EF area & have no Internet I'm working from home about to go into a very important meeting that I cannot get into without my broadband how long is this going to be down for??

  • K_Bee_ K Bee (@K_Bee_) reported

    @virginmedia How is prior notice communicated please? We've never had any prior notifications when work is being done.

  • Josh61194 Joshua Stevenson (@Josh61194) reported

    @virginmedia I think your customer support needs some serious attention, I submitted a detailled complaint about your generic broadband fix ETA's being misleading and receive a generic response that ignores what I talk about... Will 100% be going to another provider at this rate

  • gillian_h_79 Gilly (@gillian_h_79) reported

    @virginmedia what is going on with broadband, tv and home phones? Had the same message for 5 days that an engineer is on their way and the only change is the estimated fix time which seems to be made up and isn’t actually a truthful indication of a fix. #virginmediaepicfail

  • gillian_h_79 Gilly (@gillian_h_79) reported

    @virginmedia Virgin Media Outage Update - Description: Service update. Broadband, Voice and TV fault F010127000. The latest update we have is: We have identified the problem and an engineer is on their way. The estimated repair time is now: 26/09/2022 16:00:00. ID: F010127000.

  • Karloshairloss karl (@Karloshairloss) reported

    @virginmedia bunch of robbing bastars, the state this country is in at the minute and not 1 bit of help from yas 🖕

  • MsHeavenJDMyo Perfect Shots Equine (@MsHeavenJDMyo) reported

    @virginmedia appalling service. Have been trying to change my name on my account for over a year and now you won’t let me get the essentials account because my name is different. Just change my name! I’ve sent a deed poll so many times.