1. Home
  2. Companies
  3. Virgin Media
  4. Kirkcaldy
Virgin Media

Virgin Media outages and service status in Kirkcaldy, Scotland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 3 outage signals in the last 24 hours around Kirkcaldy, including 3 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jul 24, 8:17 AM GMT+1.
  • 68% Internet (68%)
  • 12% Wi-fi (12%)
  • 12% TV (12%)
  • 4% Total Blackout (4%)
  • 4% Phone (4%)

The latest reports from users having issues in Kirkcaldy come from postal codes KY2 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkcaldy, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkcaldy, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 24: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Kirkcaldy, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Cowdenbeath, Kirkcaldy, Glenrothes, Rosyth, Dunfermline, and Queensferry.

CityProblem TypeReport Time
Edinburgh Internet 7 hours ago
Edinburgh Internet 8 hours ago
Edinburgh Internet 18 hours ago
Edinburgh Internet 1 day ago
Edinburgh Total Blackout 2 days ago
Cowdenbeath Internet 6 days ago

Nearby cities with recent reports

Edinburgh

7 recent signals

7 hours ago
Cowdenbeath

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kirkcaldy, Scotland

Latest outage, problems and issue reports in Kirkcaldy and nearby locations:

  • rykoonmesto7
    Ryan (@rykoonmesto7) reported from Edinburgh, Scotland

    @virginmedia been down all morning, reset router and checked service status and everything online

  • bigtoodle
    Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia more problems with Virgin, their internet and phone service in EH 14 has had problems for two weeks, no refund for the loss of service though. I was cut off today after their call handler could not answer the simplest of questions on an overcharged bill.

  • lynettehiggins3
    lynette higgins (@lynettehiggins3) reported from Edinburgh, Scotland

    @virginmedia Yes it is telling me there are no issues in my area and that I should have registered re issue - I did yesterday and today, do your departments or records not get joined up, completely shocking service

  • e_red_squirrel
    Ewan Walker (@e_red_squirrel) reported from Edinburgh, Scotland

    @virginmedia TiVo box down... No broadband or TV for the last hour in EH4. Called and your tests say there is nothing wrong but try resetting the box. 🤔 Done 3 times while waiting 50mins on your customer 'No' service answering my call! 😡

  • philippawrightt
    Philippa Wright (@philippawrightt) reported from Edinburgh, Scotland

    @virginmedia do you actually read formal complaints or are they just automated responses too?! For the second time the response does not answer the complaint at all?

  • happymaan
    Radhamanalan (@happymaan) reported from Edinburgh, Scotland

    @virginmedia I checked.. No issues in my area!

  • ryanmeston07
    Ryan Meston (@ryanmeston07) reported from Edinburgh, Scotland

    @virginmedia fix red button

  • thebarfly
    The Bar Fly (@thebarfly) reported from Edinburgh, Scotland

    @virginmedia Nothing. The frustration is there’s no record of an outage yet I’m now told it will be 21st when that is fixed. At which point my issue is still going to exist and I’ll have to phone the awful call centre again to beg for an engineer.

  • bankaudits1
    Mike McNulty 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦✊ (@bankaudits1) reported from Edinburgh, Scotland

    @virginmedia Currently dealing with someone eventually and having major problems…very angry customer..!

  • seldomseenkid
    seldomseenkid (@seldomseenkid) reported from Edinburgh, Scotland

    @virginmedia internet down. Again. Why?

  • brucerisk
    bruce findlay 🟢 power to the people ✌ (@brucerisk) reported from Edinburgh, Scotland

    @kaniep @virginmedia There are no issues and I am sure it is a scam. It's quite uncanny how many 'scam/ fraudulent ' calls I get to both my landline and mobile phones ...strange days indeed !

  • wfastronomer
    Nicholas Cross (@wfastronomer) reported from Edinburgh, Scotland

    @andrewducker I did have two rather stressful conversations with Virginmedia a couple of months back. In the first one they offered me a terrible offer and said it was the best and moving took ages. They did this in a slow way, always trying to divert the conversation. 1/

  • galleonskip
    Roddy Elliott (@galleonskip) reported from Edinburgh, Scotland

    @virginmedia No known service issues ‘though

  • movingforwards
    movingforwards (@movingforwards) reported from Edinburgh, Scotland

    @virginmedia what an absolute farce - have now tried twice to simply upgrade my broadband speed but end up stuck in live chat for over an hour each time with no progress - why do I need to go through your overloaded customer service just to do this?

  • amypond4ever
    Les Rey .Erso Meero Live in the city of Light (@amypond4ever) reported from Glenrothes, Scotland

    @virginmedia IAM tweeting you for the third time today why is You tube on my Search and Discover not working?! I'll tweet you every day for an Answer about This we pay for this why is it Not working????!!

  • Giannop
    Geraldine Daly (@Giannop) reported from Edinburgh, Scotland

    @virginmedia Estimated fix 19.45 😭

  • EdiDisgraces
    Edinburgh’s Disgraces (@EdiDisgraces) reported from Edinburgh, Scotland

    Cost of living advice - IF Virgin Media ask for a big price hike tell them you are going elsewhere but will stay for the same price as a new customer would pay. It takes a while but saved £800 (over 18 months) today and will get more for same price/no increase @MoneySavingExp

  • IanatGyle
    Ian McPherson (@IanatGyle) reported from Edinburgh, Scotland

    @virginmedia where are my SMS updates on TV issue?

  • bigtoodle
    Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia I can hear a band playing a tune but it will not be to my benefit. I phoned today about being overcharged obviously the call handler was so inept she cut me off rather than fix it. But she did get in the fact that this terrible service was going up by 20% next month.

  • SobukweScozia
    James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported from Edinburgh, Scotland

    @virginmedia If I phone there is a message saying there is a complex fault. The online fault tracker says there isn’t. Hard really to understand what the problem is and when and how it will be fixed. Still no service at all. Not impressed.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • NUFCR2
    NUFCR (@NUFCR2) reported

    @DeviateDefiant @virginmedia @MoneySupermkt They did this to me last year so I just phoned up and said exactly what you’ve said here, why should my price go up when new customer prices are going down. Woman on the phone matched the promo rate 👍🏻

  • pareshs90995446
    paresh shah (@pareshs90995446) reported

    My mother's landline is not working . She is 89 years old and relies on the phone very much . We can't call her , she can't call us . She doesn't have a mobile phone . I have tried to ring customer service but just cannot get through . @virginmedia

  • joper90
    joe90 (@joper90) reported

    @DeviateDefiant @virginmedia @MoneySupermkt Go with zen internet, 15 years and zero issues . Don’t go with the big ones

  • saniyusuf
    Sani Yusuf (@saniyusuf) reported

    @virginmedia Internet not working and router too

  • VirginMediaNews
    Virgin Media News (@VirginMediaNews) reported

    The US has carried out a ninth consecutive night of strikes against Iran. US Central Command said it targeted Iranian military and communication capabilities. Iran also claims two oil tankers exploded in the Strait of Hormuz. The attacks follow the deaths of two US service members who were killed in Jordan during missile and drone attacks by Iran. 📺 More on Virgin Media PLAY

  • TheZacMan2050
    Ishamael (@TheZacMan2050) reported

    @DeviateDefiant @virginmedia @MoneySupermkt Same problem every mate. ******* stupid. Take India, get way better value so why ******** we pay stupid amounts

  • lucebarnett
    lucy barnett (@lucebarnett) reported

    @EE I was on a call for 42 minutes this morning and got nowhere. Nobody wants to take any responsibility and suggesting I didn’t order despite the fact SIMs have moved over to One plan and Virgin Media contacted me about leaving. Very poor service

  • mikedun95307737
    mike duncan (@mikedun95307737) reported

    @virginmedia You really need to up your game virtual chat about as much use as a chocolate ashtray. You promise something in the Contract and not deliver it. No am not the account holder but money comes from my account. Get your act in order because at the moment it is crap

  • MrMarkW67
    Mark 🇬🇧🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@MrMarkW67) reported

    @ClientsSupTech Piss off you scamming cxnt. Hey @virginmedia this account above is pretending to be your support team.

  • GottaBeCookie
    Gotta Be Cookie (@GottaBeCookie) reported

    Same issue time and time again, thanks @virginmedia