Virgin Media Outage Report in Kirkcaldy, Fife, Scotland
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The latest reports from users having issues in Kirkcaldy come from postal codes KY1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkcaldy, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkcaldy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Kirkcaldy, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Kirkcaldy, Dunfermline, Glenrothes, Lochgelly, Cowdenbeath and Leven.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Wi-fi | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Phone | |
| Edinburgh |
Internet | |
| Edinburgh |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkcaldy, Scotland
Latest outage, problems and issue reports in Kirkcaldy and nearby locations:
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Paul Heron
(@APaulHeron) reported
from
Edinburgh, Scotland
@virginmedia I’ve got an engineer visit booked for Saturday as that’s all your website would let me do but it seems more likely it’s a network issue as the internet is fine between 9pm and 11am every day. It’s up and down the rest of the time. EH5 area.
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Jack Steves
(@JackSteves) reported
from
Edinburgh, Scotland
@virginmedia could I speak with someone to terminate my contract please?
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lucy
(@Gosia79K) reported
from
Edinburgh, Scotland
@virginmedia Yes. The network is showing for a second then disappears
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Rebecca Curtis-Moss
(@rebecca_curtis) reported
from
Edinburgh, Scotland
@2wheels2dex @virginmedia No, as in the internet cuts off a lot. The reason I think it’s a MacBook problem is I’ve sat with both a laptop and a MacBook on zoom simultaneously, one has cut out repeatedly whilst the other’s been fine. Every MacBook (three) in the house has had the same problem.
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Lewis Obrien
(@lewisobrien04) reported
from
Edinburgh, Scotland
@btsportufc @BradTavares Ppv not working on virgin media
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Stuart Gray
(@StuartIGray) reported
from
Edinburgh, Scotland
@virginmedia I have a hub 3 the main white light is on. Have tried resetting and factory reseting as advices on your website but there is no signal when I search on any device.
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George
(@olsoweir) reported
from
Edinburgh, Scotland
@virginmedia trying to give you guys money setting up a new broadband connection and the rep hangs up after being on the phone for 30 mins, doesn’t call back. How am I supposed to sign up with you now? Soooo poor.
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Travel Kat
(@KatrinaMilne) reported
from
Edinburgh, Scotland
Genuinely been waiting for 24 hours to chat to one of your customer advisors @virginmedia Not very customer friendly...
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Ewan A. Walker
(@ewalker287) reported
from
Edinburgh, Scotland
Dear @virginmedia. Working from home would be much easier if I had a wifi connection that didn't cut out so often and was slightly faster than your average snail. Just saying 🙃
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Kev Russell
(@BigLaz1973) reported
from
Methil, Scotland
@virginmedia my mobile signal has been down all day yesterday and now today #VirginMobileDown 😡
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staticcameraman #staysafe
(@rovingcameraman) reported
from
Edinburgh, Scotland
Very unimpressed with @virginmedia #virginmedia , no surprise there it would appear. Sales pick up after one ring but when transferred to customer service currently on hold for 30 mins and counting. Each of those minutes brings me closer to wanting to cancel my subscription.
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Jack Steves
(@JackSteves) reported
from
Edinburgh, Scotland
@AldoScrim89 @virginmedia They’re a horrible company - I swear they were never this bad pre-pandemic
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Beth Murphy
(@bethmmurphy) reported
from
Methil, Scotland
@virginmedia your broadband service is awful, need to reset router constantly and internet drops daily and at all different times 😡😡 no one answers the phones
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Jack Steves
(@JackSteves) reported
from
Edinburgh, Scotland
@AldoScrim89 @virginmedia Virgin Media are arseholes - I cancelled my contract with them last week only for them to renew it again without my consent. Raised a complaint as this is, you know, illegal. Complaint so far has been ignored. Arseholes mate
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John van Dieken
(@doubledutch13) reported
from
Methil, Scotland
@virginmedia No I can’t get through. Followed online guidance. The router is dropping out. Reset and rebooted numerous times. Simple fix send out a replacement??
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Drew Alexander
(@alwzander) reported
from
Edinburgh, Scotland
@TCL_TV_Global @Dolby Wonder if you can help I am looking for a code for a TCL tv to work with my virgin media remote control in the uk
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Stuart Gray
(@StuartIGray) reported
from
Edinburgh, Scotland
Anyone else having WiFi issues with @virginmedia done everything they suggest online and now been on hold for 20mins. Two days without wifi is far from ideal. Lucky it’s the weekend and I just want to watch Bridgerton and not trying to do more important things.
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Amber Hammond
(@ambermhammond) reported
from
Edinburgh, Scotland
Bored of being fobbed off @bt_uk @OpenreachHelp No WiFi since December 18th, consistently promised fix dates and still no resolve. Escalated again today, no one will contact us till next week - promed today it would be fixed. If you're in Edinburgh just go with @virginmedia 😩
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Stuart Gray
(@StuartIGray) reported
from
Edinburgh, Scotland
@virginmedia I tried to but the network ID doesn’t show on any device.
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Raza
(@hassanrh) reported
from
Edinburgh, Scotland
@virginmedia Hi- yes, just had a truly awful call so I raised a complaint, reference is C2312202125. Looks like a few more days of suffering with an unreliable internet system, with devices sometimes working other times not working.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sharpy
(@Supersharp86) reported
got to love @virginmedia 5 weeks of intermittent connection were in the case was a faulty modem but yet i have to pay the full months bill for hardly any service net down every 5 mins made impossible to work from home so i lost money not good service at all switch may be in order
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Sarah Thompson
(@Sarah29tmo) reported
@virginmedia I would like this link to he left open if possible please so that when it goes down again I have a quick way to contact you and you can look into the issues.
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Paddy Power
(@PaddyPo32312273) reported
@just_Jimbo_ @virginmedia Jimbo best thing to do is jump to Vodafone! Solid connection solid service and half the price of these clowns! Vodafone actually have a customer service that will help you instead of empty answers like these lot!!
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Paddy Power
(@PaddyPo32312273) reported
@virginmedia Cash is bang on with what he's just stated. Virgin media's Internet is **** their customer support service is even worse than their ****** interment. Never get the speeds you pay for that's when the service isn't down.
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K
(@Kb1234512345) reported
@virginmedia Same problem. On the 5th day now. I keep having to unplug router then put it back on!
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🏋🏽♂️🦇 Cheeseburger Saj 👶🏽🪄
(@SajawalJaved) reported
Honestly feel like @virginmedia love ***************… Told me that everything is all set up at the new place all they have to do is ‘send a signal’ but yet here I am with no wifi and a screaming child who wants her nursery rhymes!
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K
(@Kb1234512345) reported
@virginmedia Absolutely disgusting. I keep getting asked the same thing in the last 5 days. Not a penny compensation. What am i paying for? My security cameras rely on internet and everything in the house goes offline because of the crap broadband!!!
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Jack Stevens
(@JackStevens17) reported
Nice one @virginmedia no internet , home phone or tv until THURSDAY, yet I’ll be expected to pay for 4 days of no service. What a joke
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Paddy Power
(@PaddyPo32312273) reported
@virginmedia @just_Jimbo_ Absolutely useless company! Service is constantly down. Customer service is the worse I've ever had to deal with! you never actually get what's advertised and sold to you!! I tried to change me address with ye, spent 2 hours on hold and got nothing done!
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Paddy Power
(@PaddyPo32312273) reported
@DonnieWyer @virginmedia @EGX Vodafone would be the service for you so! Stay away from these dodgy bastards!! They'll take your money amd give **** all in return! 👍