Virgin Media

Virgin Media Outage Report in Kirkcaldy, Fife, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Kirkcaldy come from postal codes KY2.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkcaldy, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkcaldy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kirkcaldy, Fife, Scotland 03/24/2026 16:05

March 24: Problems at Virgin Media

Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kirkcaldy, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Kirkcaldy, Glenrothes and Rosyth.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh TV
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh TV
United KingdomDunfermline Internet
United KingdomKirkcaldy TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kirkcaldy, Scotland

Latest outage, problems and issue reports in Kirkcaldy and nearby locations:

  • Glam_Rach Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    @virginmedia No phone service at all sadly. She will need to try online chat. She has no ends of problems with your network...

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia No, its all lip service with virgin

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • brucerisk bruce findlay (@brucerisk) reported from Edinburgh, Scotland

    @virginmedia Sadly the internet is not working.

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • ewalker287 Ewan A. Walker (@ewalker287) reported from Edinburgh, Scotland

    My broadband has been down most of the night which means the productive night I had planned hasn't materialised. Thanks @virginmedia, you guys are swell. 🙃

  • mcdryburn Mark Cameron (@mcdryburn) reported from Edinburgh, Scotland

    @virginmedia what’s going on in Portobello with your broadband services. I upgraded to 350 package but since then the service has been terrible and now there appears to be a fault where the published fix time just keeps moving! #COMPLAINT #shitservice #thinkingofcancelling

  • JackCuthill Jack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JackCuthill) reported from Edinburgh, Scotland

    My experience with @virginmedia was 50/50 today called downgrade got a whole lot of crap from the first person. Ended up at the cancellation department who listened to me & saved me as a customer.

  • danto131 Antonio Dau (@danto131) reported from Edinburgh, Scotland

    @virginmedia Hello, I am experiencing internet issues. It has not been working since this morning.

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • brucerisk bruce findlay (@brucerisk) reported from Edinburgh, Scotland

    ok ... I called and an engineer is coming on Monday but 9 times out of ten it's an outside or area problem. TV stopping and starting. In 11 years we have had well over 30 break downs. This is the West End in Edinburgh @virginmedia

  • storiesmidlife DrNickyHogan (@storiesmidlife) reported from Edinburgh, Scotland

    I try not to complain but my @virginmedia broadband has been down since about 3pm yesterday and still not working. Having to use 4G on my phone for everything 😡#broadband #internet #notgoodenough

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia @NathanRedmond22 @jackstephens_18 Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • Krisfozz1 Kris Montgomery (@Krisfozz1) reported from Inverkeithing, Scotland

    @virginmedia hi, my internet isn’t working very well. Can you help please.

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GeraldMDorrity Gerald Dorrity (@GeraldMDorrity) reported

    . @virginmedia Are you aware how broken the help section of your website is? Your “contact us” section must be in Narnia and and your “learning” hub has broken links which take you back to the same page. Not even funny.

  • CyclefitUK Cyclefit (@CyclefitUK) reported

    Sorry to all our customers who are trying to contact us. Our @virginmedia superfast fibre connection is down. And has been since yesterday. Maybe stop trying to fly to Mars and instead handle infrastructure better here on earth?

  • t2nafish Charlie Parkes (@t2nafish) reported

    @virginmedia I am not interested in trying to resolve issues with you anymore. Nothing ever changes! I continue to have to reset my router on a daily basis and I have now started to use my mobile phone data rather than the 300mb broadband. @richardbranson should be embarrassed how bad it is.

  • benji_c Ben Cooper (@benji_c) reported

    @JordanTHarrison @virginmedia SE24 here and broadband is down for me and says down for this area in the app. Current fix time estimate 6pm

  • onealanhowland Alan Howland (@onealanhowland) reported

    @virginmedia I've reset the hub, I've configured the settings ( 5G and 2.4G) several times but still the WiFi signal to mobile phones and laptop is so weak. Surely my 350Mb broadband should be offering more?

  • PapaRedFox Papangelo (@PapaRedFox) reported

    @virginmedia I'm a customer and really disappointed to see you funding GBNews. Are these really your values? If so then I will have to reconsider our relationship

  • polkadotnemo Nemo Francis (@polkadotnemo) reported

    @virginmedia I've tried 3 times, and I've been told 1,not allowed, 2 the system won't let them, 3 cisas can get the notes instead. 4.notes are only for virgin. Although I don't have a lot of faith In your CS. After they told me to go to a pub and use their hot-spot (during full lock down 🙄)

  • hardhittingtom BROWNER (@hardhittingtom) reported

    @virginmedia box won't start up is there any problem

  • Zenuriko Juuck🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@Zenuriko) reported

    @virginmedia How do i go about getting a replacement hub? it’s a joke at how many issues i’m getting, its the most unstable connection i’ve ever had at a hefty price too.

  • ji1971 Jo Inwood (@ji1971) reported

    @virginmedia I have been with VM for tears but all of a sudden I'm unable to make calls, it's says you have dialed an incorrect number when I definitely haven't.. Can you help?