Virgin Media Outage Report in Kirkcaldy, Fife, Scotland
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The latest reports from users having issues in Kirkcaldy come from postal codes KY2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkcaldy, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkcaldy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Kirkcaldy, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Kirkcaldy and Glenrothes.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Dunfermline |
Total Blackout | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkcaldy, Scotland
Latest outage, problems and issue reports in Kirkcaldy and nearby locations:
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McDad
(@McDad19) reported
from
Edinburgh, Scotland
Aaand #virginmedia is down again!
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Gemma Cairns
(@_Gemmaaaa_) reported
from
Edinburgh, Scotland
@virginmedia broadband is down again...
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Fraser Stewart
(@FraserStewart5) reported
from
Edinburgh, Scotland
@virginmedia when will this outage be fixed
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia how ironic that your service status page is down. No internet at all just now, it's been up and down all day.
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Mike Smith
(@Mike1874) reported
from
Edinburgh, Scotland
@Adullamite1 @virginmedia Virgin is £133 per month for tv, broadband and phone. We have a deal which takes it down to £103 which is quite reasonable. But see trying to talk to someone...😒
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Mark Tempini 🕹👏
(@MarkTempini) reported
from
Edinburgh, Scotland
The only reason Virgin Media works for 10 mins before shitting itself again is so they don't have to pay anyone compensation for the outage
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McDad
(@McDad19) reported
from
Edinburgh, Scotland
Aaaand #virginmedia is down again...
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Danny Zyw
(@DannyZyw) reported
from
Edinburgh, Scotland
@StevenSum32 @virginmedia Edinburgh! Yes I’ve had same problems for last 2 weeks... rebooting doesn’t help.. presuming it’s to do with too much traffic during lockdown but some explanation from @virginmedia would help
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SAF
(@SARFRAZRATHORE) reported
from
Edinburgh, Scotland
@virginmedia your WiFi is absolutely awful. Our renewal is in July and if you don’t sort we are cancelling.
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Jamie McHale
(@jamiemchale) reported
from
Edinburgh, Scotland
So looks like yes, @virginmedia is having a big outage.
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Still not fixed, a call has been logged to get someone out to fix it but it hasn’t happened yet
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William Morrison
(@WmMorrison1984) reported
from
Edinburgh, Scotland
@virginmedia Can someone please help me cancel my broadband it's now less than 30 days til my contract ends but have been trying to cancel for the last 13 days. Terrible customer service.
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PaigeLawson💚
(@paigelawsonhfc) reported
from
Edinburgh, Scotland
Not surprised one bit that Virgin Media wifi is down across the UK.. robbing shower of shites. Glad i got rid of them 👍🏼
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Would love to but yet again your internet is down but saying no known issues!
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𝚅𝚒𝚌𝚝𝚘𝚛 🌟
(@_HausOfVictor) reported
from
Edinburgh, Scotland
@virginmedia Already done and nothing - this keeps happening every few days for a few hours at a time. Can’t believe I’m paying full price for a service I only get 70% of the time - especially annoying when I rely on it to work from home.
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Billy McKirdy
(@Billybop) reported
from
Edinburgh, Scotland
@virginmedia internet, broadband, WiFi, smart tv, all inaccessible due to continued signal problems in east Edinburgh, this is not acceptable at all, please resolve it, so much of our home activity relies on our internet access. 4 days now. This is poor service.
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia internet down again! This is happening every day, it's a joke.
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Mike Smith
(@Mike1874) reported
from
Edinburgh, Scotland
@Adullamite1 @virginmedia Trouble is we can't do without broadband as we're both working from home. Virgin don't even have a customer service email address. Marion has just spent 50 minutes on the phone. Quite awful.
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Not got a clue, they didn’t say, when we check online it says there are no known issues but speaking to an advisor yesterday they said that there was definitely a fault and they would get an engineer out ASAP
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William Morrison
(@WmMorrison1984) reported
from
Edinburgh, Scotland
@virginmedia Can someone please help me cancel my broadband it's now less than 30 days til my contract ends but have been trying to cancel for the last 12 days. Terrible customer service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Watts
(@paulwatts003) reported
Sunday morning 10:06 and your box is resetting itself again @virginmedia. Your service really is awful.
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stewart blundell
(@BlundellStewart) reported
@virginmedia The fact you lied about the service being available at the new address and it wasn't surely falls under us being miss sold a service. Also doing a hard credit check against someone without their consent is unlawful!
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____ Troopah 💫
(@Troopahs) reported
@xKyberz @virginmedia *never
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Michael Cotter
(@MikeyCotter) reported
@virginmedia @BlundellStewart THAT is a joke. We’ve been with them for three years. Everything great until you need something, and then the wheels come off. Either you release Stewart from the contract due to your mistake, or we will cancel our services. And we have everything with you. Ombudsman next, Stew.
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Alex Humphries
(@Alex_Humphries) reported
Why is changing Broadband/TV providers such a bleedin’ hassle?! Between @skytv who don’t want to keep you as a customer, @virginmedia not being clear when it comes to the offers available and @bt_uk being ridiculously expensive, it’s an absolute minefield out there!
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Vanessa
(@vcresswell1) reported
@virginmedia I believe so . I just want to have a sensible conversation with someone about how to help us get through this period , but no one will engage
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Stephen
(@Stephen19770524) reported
@virginmedia Well it's two months already which is why I would like compensation or at the very least, if the service doesn't improve a free exit
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Tina Christmas 💙
(@mrs_crimboSBM) reported
If you don’t want to spend 3 hours of you life on the phone to various departments for them not to help you don’t get @virginmedia installed!! Shocking doesn’t even begin to cover it!
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Toni McIntyre
(@ToniMcIntyre2) reported
@VirginMediaNews have you any way of contacting virgin media - service down in templeogue & no customer service on a Sunday
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Craig Buck
(@CraigBuckUK) reported
@virginmedia You don't have the most reliable wi-fi ever. You won't have that until you scrap the terrible superhub 3. The fact I'm thinking of buying my own router tells you how bad it is. You keep putting the price up and the service gets worse.