Virgin Media Outage Report in Kirkcaldy, Fife, Scotland
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The latest reports from users having issues in Kirkcaldy come from postal codes KY2 and KY1.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkcaldy, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkcaldy and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Kirkcaldy, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Kirkcaldy, Glenrothes, Dunfermline, Cowdenbeath and Lochgelly.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
TV | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkcaldy, Scotland
Latest outage, problems and issue reports in Kirkcaldy and nearby locations:
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia Still no reply from the initial text message I sent yesterday and my internet is currently off again and status page says no issues, this is getting beyond a joke! I'm trying to do school work with my kids, this is very frustrating
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia internet down again! This is happening every day, it's a joke.
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clairejazz
(@clairejazz) reported
from
Edinburgh, Scotland
Hey @virginmedia - having major connection problems in the EH6 area. I can’t work like this!
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Isabel MacNeill
(@isabelembo) reported
from
Edinburgh, Scotland
@virginmedia I have logged a complaint - still waiting for a reoly
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Mike Smith
(@Mike1874) reported
from
Edinburgh, Scotland
@Adullamite1 @virginmedia Trouble is we can't do without broadband as we're both working from home. Virgin don't even have a customer service email address. Marion has just spent 50 minutes on the phone. Quite awful.
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Mark Tempini 🕹👏
(@MarkTempini) reported
from
Edinburgh, Scotland
The only reason Virgin Media works for 10 mins before shitting itself again is so they don't have to pay anyone compensation for the outage
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Mike Smith
(@Mike1874) reported
from
Edinburgh, Scotland
@Adullamite1 @virginmedia Virgin is £133 per month for tv, broadband and phone. We have a deal which takes it down to £103 which is quite reasonable. But see trying to talk to someone...😒
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@VirginMember @stephenp6255 @virginmedia Yeah, thanks, it appeared on the status page that there was an issue, but there must a bigger issue as 2nite it will go down again no doubt
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Still not fixed, a call has been logged to get someone out to fix it but it hasn’t happened yet
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Gemma Cairns
(@_Gemmaaaa_) reported
from
Edinburgh, Scotland
@virginmedia broadband is down again...
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Billy McKirdy
(@Billybop) reported
from
Edinburgh, Scotland
@virginmedia internet, broadband, WiFi, smart tv, all inaccessible due to continued signal problems in east Edinburgh, this is not acceptable at all, please resolve it, so much of our home activity relies on our internet access. 4 days now. This is poor service.
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia how ironic that your service status page is down. No internet at all just now, it's been up and down all day.
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Not got a clue, they didn’t say, when we check online it says there are no known issues but speaking to an advisor yesterday they said that there was definitely a fault and they would get an engineer out ASAP
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PaigeLawson💚
(@paigelawsonhfc) reported
from
Edinburgh, Scotland
Not surprised one bit that Virgin Media wifi is down across the UK.. robbing shower of shites. Glad i got rid of them 👍🏼
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🏴 Shaun 🏴
(@Sm1987) reported
from
Glenrothes, Scotland
@virginmedia been trying to cancel my contract for weeks now and spending hours waiting on customer relations online with no one to talk to just a sales team offering me something I can't afford
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Jason O
(@jayjay496) reported
from
Edinburgh, Scotland
can you please sort your internet out @virginmedia! I apprecIate there’s probably more people on the network during the week but at the weekend and a very hot summer night.. constantly dropping in and out. It’s not like it’s cheap to have you as a service provider!
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Alex
(@AlexLamond1) reported
from
Edinburgh, Scotland
@martyajackson @virginmedia This seems to have been a UK wide issue, lots of talk of Vodafone, Sky, BT, EE and TalkTalk all having issues. All back up now though. Virgin shouldn’t have been affected but who knows at what box the issue lay
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Would love to but yet again your internet is down but saying no known issues!
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bruce findlay #TestTraceIsolate ✌
(@brucerisk) reported
from
Edinburgh, Scotland
@virginmedia connection problems in Edinburgh's West End EH12
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@stephenp6255 @virginmedia Not working again this morning, all my neighbours the same, so must be a localised issue in Glenrothes, happening almost every day
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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linda taylor
(@lindata58143029) reported
@virginmedia The matter has still not been resolved Can you tell me when my contract is up please ASAP as I can’t get through to your customer service
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Mike Furness 💙
(@TheFirstNuomics) reported
@virginmedia please can you tell me why I can't get a working home landline after 4 months of multiple complaints and why you can't provide a free phone number to call from my (non-VirginMedia) mobile as the landline is broken?
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Dan Jackson
(@danj2k) reported
from
Cambridgeshire, England
Hey @virginmedia why is my Internet up and down like a yoyo this morning? Are your systems breaking down under the load of people completing the census or something?
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Wendy Manning
(@wendywoomanning) reported
@virginmedia don't suppose anyone would like to contact me re complaint number c-1603212467
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Chris
(@doughty182) reported
@virginmedia I’ve been quoted 7 days resolution until you fix the problem in my area. This is an unacceptable SLA in a lockdown where most of us are working from home. This will cripple my working week as well as inconvencing everything else
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simon clark
(@caistergc) reported
@virginmedia John, service returned sometime between midnight and 6am this morning. Over 24hrs with no service on phone, tv & broadband with no contact by @virginmedia to explain anything 😤😤
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linda taylor
(@lindata58143029) reported
@virginmedia Yes Please advise when the contract is up ASAP don’t ask me to call your non existent customer services
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CatsFX
(@CatsFX1) reported
@virginmedia why aren’t you interested in retaining old customers? My dad has a contract with you and his bills hiked up to £139, while new customer can get it for £80? #ElderAbuse #elderlylivesmatter
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Jane Smith
(@faeriestargirl) reported
@virginmedia Sick of doing this. You never do anything. Would definitely NOT recommend you to anyone.
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VirginNoMedia
(@virginnomedia) reported
@johnbrindletel @virginmedia Sorry we will have to look this up as it has never happened before.