Virgin Media outages and service status in Dunfermline, Scotland

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Dunfermline, Edinburgh, Glenrothes, Cowdenbeath, Livingston, Kirkcaldy, and Linlithgow.

City	Problem Type	Report Time
Dunfermline	Internet	9 hours ago
Edinburgh	TV	2 days ago
Dunfermline	Internet	3 days ago
Dunfermline	Internet	4 days ago
Edinburgh	Wi-fi	4 days ago
Glenrothes	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

• 
  James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported 1 minute ago from Edinburgh, Scotland

  @virginmedia BTW. It’s not an ‘intermittent’ issue - I’ve had no service at all for 18 hours, and what exactly does ‘taking us a little longer than usual’ to fix actually mean?

• 
  Alli (@Alli3Fifer) reported 1 minute ago from Kirkcaldy, Scotland

  @virginmedia Spent another 75 mins on the phone & managed to get a technician out this afternoon.The technician confirmed it is a known fault with the hub 5 and knew without testing what the issue was. The fault has no fix and my vulnerable parents are still left without the phone service.

• 
  Patrick McCarthy (@PatMcCarthy37) reported 3 minutes ago from Edinburgh, Scotland

  @virginmedia About 14 days ago I kept being asked to reset my password. On the 3rd or 4th occasion I was locked out. The first Help Desk person said 'suspicious activity' and escalated the problem. The second person said that the address was not associated with the primary account holder 1/2

• 
  Jill Scorer (@JillScorer1) reported 6 minutes ago from Dalgety Bay, Scotland

  @lornagilmour_ @virginmedia @SkyUK How to make a complaint via phone. Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. WONDER IF THIS WOULD WORK?

• 
  Kyle (@KSC_319) reported 14 minutes ago from Edinburgh, Scotland

  Virgin media are the worst company in the universe to deal with

• 
  victoria carolina (@vcash78) reported 15 minutes ago from Edinburgh, Scotland

  @virginmedia I am on the phone right now and like I’ve said. The service I am receiving is disgusting. 40 minutes call and to be told that in a #CostOfLivingCrisis you want £650+ to disconnect a service. Must’ve been robbers you merged with as this is criminal behaviour.

• 
  lostinleith 🇺🇦 (@neillhope) reported 17 minutes ago from Edinburgh, Scotland

  @vmbusiness your internet is so down in EH5 even your outage checker is down!

• 
  The Bar Fly (@thebarfly) reported 21 minutes ago from Edinburgh, Scotland

  @virginmedia Is there a broadband outage in Edinburgh EH11 just now?

• 
  Radhamanalan (@happymaan) reported 26 minutes ago from Edinburgh, Scotland

  @virginmedia I checked.. No issues in my area!

• 
  Ashley (@ashjrox) reported 27 minutes ago from Edinburgh, Scotland

  I've had rude calls with some staff, spent over £9 on calls to @TravelodgeUK to get this refunded for the charity, their customer service emailed saying that even though two of their staff & virgin media said I should get a refund that they are not going to refund. #badservice

• 
  Ged O’Hara 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gedi29) reported 28 minutes ago from Edinburgh, Scotland

  @virginmedia any update on the uk wide broadband issues??

• 
  The Bar Fly (@thebarfly) reported 31 minutes ago from Edinburgh, Scotland

  @virginmedia Nothing. The frustration is there’s no record of an outage yet I’m now told it will be 21st when that is fixed. At which point my issue is still going to exist and I’ll have to phone the awful call centre again to beg for an engineer.

• 
  seldomseenkid (@seldomseenkid) reported 35 minutes ago from Edinburgh, Scotland

  @vmbusiness @virginmedia @virginmedianews Why is your service so unreliable? Are we expected to pay for a service that doesn’t work?

• 
  willie shiells (@wshiells) reported 37 minutes ago from Edinburgh, Scotland

  @virginmedia , spent 2 hours online chat with yourselves, then passed onto customer service , now 5 hours later still no response. Worst customer service out there folks

• 
  Peter Tuffy (@bigtoodle) reported 42 minutes ago from Edinburgh, Scotland

  @virginmedia more problems with Virgin, their internet and phone service in EH 14 has had problems for two weeks, no refund for the loss of service though. I was cut off today after their call handler could not answer the simplest of questions on an overcharged bill.

• 
  victoria carolina (@vcash78) reported 48 minutes ago from Edinburgh, Scotland

  @virginmedia what’s going on. No service alllllll day in EH14 area?! Working from home impossible today … great service!

• 
  Ryan Meston (@ryanmeston07) reported 49 minutes ago from Edinburgh, Scotland

  @virginmedia fix red button

• 
  James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported 49 minutes ago from Edinburgh, Scotland

  @virginmedia Except I can’t because I get fobbed off and they just try to get me to upgrade my package. Seriously. I’d just like to know if there is some systemic complex issue, as you suggest, or not.

• 
  seldomseenkid (@seldomseenkid) reported 57 minutes ago from Edinburgh, Scotland

  @virginmedia internet down. Again. Why?

• 
  Scottish (@Scottish720) reported 57 minutes ago from Skinflats, Scotland

  @virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr. Mickey (@MrMickey142) reported 5 minutes ago

  @Argos_Online I've always thought Virgin Media were the unanimous heavyweight champions of 'couldn't give a ****' customer 'care' but today, I've just realised (only because I deal with VM a lot more) that there's a genuine contender - a great white 'hope'!🤬 DISGUSTING!

• 
  Ben Leo (@Benleo) reported 6 minutes ago

  I have released all audio tapes of my many calls since April 30 and will be collating them for the nation to see how @virginmedia treat their customers and breach consumer law.

• 
  Nick Burgin - Horror Writer (@burgs2010) reported 6 minutes ago

  @Mccartney2Phil @virginmedia Down for 8 days. Started our contract last Wednesday and still haven't been able to watch TV 😡

• 
  MykeJD (@MykeJD1) reported 8 minutes ago

  @saltyy_savage Virgin media personally as much as they annoy me with their prices, they have always been the most reliable, they have issues now and then but generally it works. Recently I was paying around 90 odd for gigabit, all sports, all uhd managed to get 500 now keep all sports for 72

• 
  Basquildol 💙 (@basquildol) reported 8 minutes ago

  @virginmedia Now it’s 3 and a half hours without a proper response on the DM thread, anyone there online who can help? Thanks

• 
  Dylan Brown (@DillB1976) reported 9 minutes ago

  @virginmedia my account has been locked for 2 weeks now, I keep getting told it will be resolved but nothing is happening, apart from me spending lots of time on the phone to people who can not or do want to help.

• 
  I.C (@IanCockerill2) reported 9 minutes ago

  @O2 @virginmedia has anyone else experienced a further decline in customer care since O2 was taken over by the dreadful Virgin Group?

• 
  ♫ ♪ ♫ ღ(¯`◕‿◕´¯) ♫ ♪ ♫ (@noxiousjellyfis) reported 16 minutes ago

  @IamCarrieagain @virginmedia The BNC (round) cables are the same, and the ethernet cables are the same. The only real issue you might have is changing your WiFi password on each device you have, and swapping the power brick depending on where you have your router.

• 
  Josh (@Joshhhhh____) reported 17 minutes ago

  Thanks at @virginmedia for going down 3 times in one month new record!!! Well done! and refusing compensation. Disgusting!

• 
  ProudWhiteMe (@ProudWhiteMe) reported 17 minutes ago

  @Benleo Virgin Media has the worst customer service that i have ever experienced. It is almost impossible to speak to someone who speaks English well enough to understand what is going on. Its chat bots are a waste of space. Yet they continue to put their costs up every year without fail