Virgin Media Outage Report in Dunfermline, Fife, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Bathgate, Livingston, Rosyth, Kirkcaldy, Dunfermline and Glenrothes.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Bathgate |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Evelyn Love-Gajardo
(@gajarlove) reported
from
Edinburgh, Scotland
@virginmedia no landline or Internet at EH16 6GD since early this morning and your website appears to be down so it can't be reported.Update please?
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Spike
(@Spike61987764) reported
from
Edinburgh, Scotland
@virginmedia what is going on? No television or broadband from 550pm Thursday the 30th of June. Estimated fix was 3am 1st of July. Guess what? Still nothing. Now estimate is 12pm today. Aye thats no happening. What time will the service I'm paying for be back online?
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Radhamanalan
(@happymaan) reported
from
Edinburgh, Scotland
@virginmedia I checked.. No issues in my area!
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Lesley Neilan
(@lesley_neilan) reported
from
Edinburgh, Scotland
Hi @virginmedia it seems channel 160 is no longer authorised? (for me). Called 150, got text with link to check, advice? Call after 8am tomorrow. Any info on the issue much appreciated thanks
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Karen 🏴🇪🇺⭐
(@karen_coops81) reported
from
Edinburgh, Scotland
Need a new service provider @virginmedia has just gone up by £25. Recommendations please.
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Lesley Neilan
(@lesley_neilan) reported
from
Edinburgh, Scotland
Hi @virginmedia I am trying unsuccessfully to contact you about my current contract. I don’t have WhatsApp and your online help link doesn’t help. My old fashioned ‘telephone’ call ended with ‘there was a fault’. Are there any humans around?
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Geraldine Daly
(@Giannop) reported
from
Edinburgh, Scotland
@virginmedia Estimated fix 19.45 😭
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Ashley
(@ashjrox) reported
from
Edinburgh, Scotland
I've had rude calls with some staff, spent over £9 on calls to @TravelodgeUK to get this refunded for the charity, their customer service emailed saying that even though two of their staff & virgin media said I should get a refund that they are not going to refund. #badservice
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Derek Scott
(@DegsyScott) reported
from
Edinburgh, Scotland
@benjitindz @virginmedia Product is good, customer service non existent
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Edinburgh’s Disgraces
(@EdiDisgraces) reported
from
Edinburgh, Scotland
Cost of living advice - IF Virgin Media ask for a big price hike tell them you are going elsewhere but will stay for the same price as a new customer would pay. It takes a while but saved £800 (over 18 months) today and will get more for same price/no increase @MoneySavingExp
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The Bar Fly
(@thebarfly) reported
from
Edinburgh, Scotland
@virginmedia It claims intermittent issues. Mine has been totally dead for the past two days. I appreciate there is nothing you can do. It means when that is fixed and I still have my issue, I’ll have to start again to report then patiently wait till they can be bothered sending someone.
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Jill Scorer
(@JillScorer1) reported
from
Dalgety Bay, Scotland
@lornagilmour_ @virginmedia @SkyUK How to make a complaint via phone. Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. WONDER IF THIS WOULD WORK?
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liam finn
(@lfinn777) reported
from
Edinburgh, Scotland
@virginmedia Is this in progress? I haven't seen any resolution?
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Evelyn Love-Gajardo
(@gajarlove) reported
from
Edinburgh, Scotland
@virginmedia It's not showing up and it's now been down since first thing yesterday. They are elderly and need their landline to be working. Is there a way to speak to someone if it's not fixed by 4?
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tootsietweets
(@tootsieiam) reported
from
Edinburgh, Scotland
Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱
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Lord Galoot
(@pumphysaysNO) reported
from
Broxburn, Scotland
@virginmedia i havent had tv for 5 days now, technician was meant to call yesterday or 8am this morning, no call, any chance of getting a service i pay for
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Danny mycock Portsmouth/fife
(@Dannymycockgma1) reported
from
Lochgelly, Scotland
@virginmedia is the biggest load of ****. 8 days with no service and still no one has come out to sort it. ******* useless *****. I hope mr Branson is happy the ******* prick
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Derek Scott
(@DegsyScott) reported
from
Edinburgh, Scotland
@virginmedia Stupid question!
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Scott Brownridge
(@ScottBrownridge) reported
from
Edinburgh, Scotland
@virginmedia any idea why my internet keeps dropping off. No issues that I can see in the area. Been doing it for two days now.
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Neil Sneddon
(@EdinburghNJS) reported
from
Edinburgh, Scotland
Got to say. Been a customer of @virginmedia since Dec 10th 1999. First problem I've ever had this week, and service, ability to contact and understanding of my problem is absolutely woeful. Luckily still in cooling off period for new deal. Dreadful.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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danielle richards
(@ms_arsenal1988) reported
@virginmedia Great response John…exactly why your company are the worst no acknowledgment for the customers stress or the situation just matter of fact…fyi the representative didn’t explain that..virgin provide excellent customer care I see. I’m done I’ll just contact ombudsman
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S Blinkhorne
(@deepdiver456) reported
@virginmedia I called your support team and they told me it will be out until tomorrow afternoon. I can't even connect to the box because there is no service. Not a good start.
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S Blinkhorne
(@deepdiver456) reported
@virginmedia That status page is also a joke. I get a message to say it is working, then it isn't working, then there is an issue with my box. Brand new box, not very happy.
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OTBC
(@OTBC69) reported
@virginmedia getting fed up with your customer services. 3 weeks into a query and still no further forward. An upgrade and broken activation link still not sorted. 60 mins on phone yesterday and got cut off. How do I complain?
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Ravin 🇹🇹🇬🇧
(@ravinrr80) reported
@virginmedia Yeah that's the same number that just puts you in an unending menu with NO option to reach an actual human. Your customer service is nonexistent. I'll be cancelling my contract.
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zeded
(@zeded) reported
@virginmedia are demanding a 22% increase in broadband payments part way through 18 month contract. Wtf do ofcom do?
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Code In The Cabin
(@CodeInTheCabin) reported
@virginmedia Yes I have been online before, soon as I contacted you for over charging £450 I started not being able to login to my account. Done password reset successfully many times and always same error logging in.
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Rahim™ 🇬🇧🇲🇦
(@rahim94) reported
from
Southampton, England
@virginmedia Well... @VodafoneUK also invest around about the same amount of money in their network, and they haven't increased the prices anywhere near as much as you have. And I'm always connected whenever I'm outside the house. No issues with connectivity whatsoever.
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S Blinkhorne
(@deepdiver456) reported
@virginmedia Yes, just saying it is a really complex issue, which I guess means it isn't going to be fixed any time soon.
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Ben Dodridge
(@BenDodridge) reported
Hi @virginmedia, hope you’re having a nice day? I’m not, was supposed to have broadband installed on 22nd Jan but got a text the day before delaying till 18th Feb. Just had another delay to 8th March sent today. Unbelievably bad, and no-one in the call centre has any clue