Virgin Media outages and service status in Dunfermline, Scotland

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Kirkcaldy, Glenrothes, Cowdenbeath, Livingston, Linlithgow, and Tillicoultry.

City	Problem Type	Report Time
Edinburgh	Internet	5 days ago
Edinburgh	Internet	6 days ago
Edinburgh	Total Blackout	14 days ago
Edinburgh	Internet	14 days ago
Edinburgh	Internet	14 days ago
Edinburgh	Phone	15 days ago

Nearby cities with recent reports

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

• 
  Nicholas Cross (@wfastronomer) reported 3 minutes ago from Edinburgh, Scotland

  @andrewducker I did have two rather stressful conversations with Virginmedia a couple of months back. In the first one they offered me a terrible offer and said it was the best and moving took ages. They did this in a slow way, always trying to divert the conversation. 1/

• 
  victoria carolina (@vcash78) reported 4 minutes ago from Edinburgh, Scotland

  @virginmedia Very interesting as I was told £216.11 for each service (TV, BB, Phone). I asked is this a total of over £600 and she said, “yea mamm,that is correct”. My response was purely to laugh. This conversation has happed in the last 15 minutes. Absolutely despicable!

• 
  Ashley (@ashjrox) reported 5 minutes ago from Edinburgh, Scotland

  I've had rude calls with some staff, spent over £9 on calls to @TravelodgeUK to get this refunded for the charity, their customer service emailed saying that even though two of their staff & virgin media said I should get a refund that they are not going to refund. #badservice

• 
  Acky (@lexo6647) reported 6 minutes ago from Edinburgh, Scotland

  @virginmedia been trying to get through to you. Finally got through to try and speak to a customer service and was cut off immediately when transferred from automated service to an actual person. Trying to sort out my 80 year old dads tv service. Awful service

• 
  Patrick McCarthy (@PatMcCarthy37) reported 8 minutes ago from Edinburgh, Scotland

  @virginmedia What is going on with your email service? You don't recognise my password causing me to keep changing it and now you've locked me out and stopped me doing that. Awful service.

• 
  Darren Obbard is on mastodon (@DarrenObbard) reported 18 minutes ago from Edinburgh, Scotland

  @virginmedia Yes. Yesterday. Which is why our phone doesn't work. No adapter, despite being assured it would be sent.

• 
  Louise Hamilton (@louham74) reported 19 minutes ago from Grangemouth, Scotland

  @virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬

• 
  Patrick McCarthy (@PatMcCarthy37) reported 21 minutes ago from Edinburgh, Scotland

  @virginmedia I have still not heard from you other than to be told that the email account I can no longer access, is not associated with the account we've had with you for 25 years. Am I supposed to just accept this? How do I escalate a complaint?

• 
  John M Hunt (@Johnmhunt) reported 21 minutes ago from Oxgangs, Scotland

  @virginmedia hi I’m aware there’s a calling issue just now on Virgin Mobile but I was wondering how to get an upgraded 5G SIM on ultimate Oomph as the one we have is only allowing 4G.

• 
  Philippa Wright (@philippawrightt) reported 24 minutes ago from Edinburgh, Scotland

  @virginmedia do you actually read formal complaints or are they just automated responses too?! For the second time the response does not answer the complaint at all?

• 
  Edinburgh’s Disgraces (@EdiDisgraces) reported 27 minutes ago from Edinburgh, Scotland

  Cost of living advice - IF Virgin Media ask for a big price hike tell them you are going elsewhere but will stay for the same price as a new customer would pay. It takes a while but saved £800 (over 18 months) today and will get more for same price/no increase @MoneySavingExp

• 
  seldomseenkid (@seldomseenkid) reported 31 minutes ago from Edinburgh, Scotland

  @virginmedia internet down. Again. Why?

• 
  🌸Jordy Deelight 🌸 (@jordy_deelight) reported 34 minutes ago from Edinburgh, Scotland

  Hi @virginmedia I’ve been trying to repeatedly change my package, are you having issues technically?

• 
  Louise Hamilton (@louham74) reported 36 minutes ago from Grangemouth, Scotland

  @virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬

• 
  Effie Fenton (@effiefenton) reported 41 minutes ago from Edinburgh, Scotland

  @virginmedia my daughter has finally got a new home in supported accommodation but can't move in until a telephone line is connected so her carers have access to a 24/7 phone. The earliest appointment is currently a month away. Can you help us so she can start her new life?

• 
  Effie Fenton (@effiefenton) reported 41 minutes ago from Edinburgh, Scotland

  @virginmedia With respect, that just takes you to a forum on your own website to tuck this away out of public view. I'll let you know here if I get any response. Emergency response phone lines should be treated as a priority by all telecoms companies.

• 
  liam finn (@lfinn777) reported 47 minutes ago from Edinburgh, Scotland

  @virginmedia Is this in progress? I haven't seen any resolution?

• 
  Paul Collier (@welshref) reported 56 minutes ago from Edinburgh, Scotland

  @virginmedia how the hell do I get any sense from you guys? Eight days spent just trying to get an account sorted 🤬 your customer service is non-existent

• 
  Peter Tuffy (@bigtoodle) reported 59 minutes ago from Edinburgh, Scotland

  @virginmedia at last, fixed at last, that’s only taken from the 20th Nov to the 28th of Dec to fix my home phone.

• 
  Fergus Wright (@fergus_wright) reported 60 minutes ago from Edinburgh, Scotland

  @Will_Jeffs @virginmedia Tbf ive had problems with my wifi for the last few days, what i done was unplug everything then wait a couple of mins then plug it all back in again then it was fine.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jaspar | 🏒 LGI | 🏳️‍🌈 🏳️‍⚧️ (@JasparColeman) reported 6 minutes ago

  *cries in Virgin Media customer*

• 
  Richard Aldous 🍊 (@RJAldous1) reported 6 minutes ago

  Hey @virginmedia how long does it take to sort out a connection issue as my broadband and tv went down about 14:00 and still just getting a flashing red light on my router (yes I reported it) these days it’s hard to do anything without internet access! 😡

• 
  Dennie Smith (@DennieSmith6) reported 7 minutes ago

  @virginmedia my 89 friend move just house , her new area cant supply Virgin but thats not stopped you sending her a £700 bill for leaving her contract!! Shes been a customer for 12 years. She is so worried and upset.

• 
  Sugar_Rayne (@Sugar_Rayne) reported 8 minutes ago

  Is there an issue with the Internet in the L14 area, mine keeps dropping off 🤔 @virginmedia

• 
  Stephen Maddock (@stephenm68) reported 9 minutes ago

  I dream of 10 hours! Our @virginmedia broadband has been down for around 600 hours and there is no information about why they can’t fix it….. Customer since 2007 when the company began, too.

• 
  🄼🅁 🅃🄴🄰 🅆🄸🅃🄷 🄾🄽🄴 🅂🅄🄶🄰🅁 (@commercialdon) reported 14 minutes ago

  @virginmedia I'm having a few issues, I'm on the 1gb plan but hitting just over 500mb in speed tests and trying to login to your website just sends me in a loop because it has 2 email addresses linked so it won't let me login. Please help

• 
  Jacob Kaplan (@sucksfacebook) reported 14 minutes ago

  @virginmedia how do i register interest for a xgs-pon network line?

• 
  DaZzA (@aLpHaDaZzA) reported 14 minutes ago

  @ArtTed___4 You are obviously not a @virginmedia customer then!

• 
  Keeley 🌻 (@Keeleyeveline_) reported 15 minutes ago

  Is anyone elses @virginmedia broadband down? #virginmedia

• 
  vicki wright (@vickiwright77) reported 19 minutes ago

  @virginmedia please can I have an update on service status in RG31 6