Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

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The latest reports from users having issues in Dunfermline come from postal codes KY11 and KY12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 01/26/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Livingston, Edinburgh, Kirkcaldy, Dunfermline and Glenrothes.

Loading map, please wait...
City Problem Type Report Time
United KingdomLivingston Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh TV
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • Auds_Clark Audrey Clark (@Auds_Clark) reported from Bo’ness, Scotland

    @virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??

  • scott_coltherd Scott Coltherd (@scott_coltherd) reported from Edinburgh, Scotland

    @virginmedia You are trying to say if I had of picked the standard option I wouldn’t of had any problems. Virgin media is a joke these days. phone calls every day to try and upgrade my package even tho I tell them to stop calling. Moving house soon but will get sky after 10 years with virgin.

  • BeardedCamperTV Bearded Camper (@BeardedCamperTV) reported from Edinburgh, Scotland

    @virginmedia are you guys serious! You set my account up with a credit limit lower than my package cost so it suspends my services for 20 days, when my bill is paid or make me pay it early! And nobody can rectify it! Over 12+ years a customer for this.

  • fowley_dan Dan Fowley (@fowley_dan) reported from Edinburgh, Scotland

    @virginmedia trying to cancel my services as moving soon, get transferred the the moving team and you hand up on me! Phoned 3 more times and the same thing! Not phoning again, you can private message me for my details to the account to cancel

  • scott_coltherd Scott Coltherd (@scott_coltherd) reported from Edinburgh, Scotland

    @virginmedia It was bad all the way through the undercard. It was not acceptable to charge for the bad picture. You are due a lot of people a refund.

  • dnanderson David N. Anderson (@dnanderson) reported from Edinburgh, Scotland

    @davidd_sh @virginmedia I've been trying to cancel for MONTHS. Nothing works, not even writing to head office.

  • janewilson_1812 Jane Wilson (@janewilson_1812) reported from Edinburgh, Scotland

    @virginmedia Believe me I’ve been with you for 23 years and I have tried everything. I eventually already have an engineer coming tomorrow for a different problem was just not wanting another night with just channel 4!

  • ambermhammond Amber Hammond (@ambermhammond) reported from Edinburgh, Scotland

    Bored of being fobbed off @bt_uk @OpenreachHelp No WiFi since December 18th, consistently promised fix dates and still no resolve. Escalated again today, no one will contact us till next week - promed today it would be fixed. If you're in Edinburgh just go with @virginmedia 😩

  • hassanrh Raza (@hassanrh) reported from Edinburgh, Scotland

    @virginmedia Hi- yes, just had a truly awful call so I raised a complaint, reference is C2312202125. Looks like a few more days of suffering with an unreliable internet system, with devices sometimes working other times not working.

  • ewalker287 Ewan A. Walker (@ewalker287) reported from Edinburgh, Scotland

    The WiFi in this house is so bad. A full five minutes to load a single webpage 😭 thanks virgin media, about as useful as a chocolate kettle.

  • fionalmorrison Fiona Morrison (@fionalmorrison) reported from Glenrothes, Scotland

    @ThirdSectorLab @virginmedia I had a similar frustrating experience with Virgin Media a couple of weeks ago. I was on a loop of nonsense via text messages for over a week. I resorted to calling again and selecting the option “thinking of leaving”, 10 mins later - problem solved. Terrible customer service.

  • sdebon Stephen Debon (@sdebon) reported from Edinburgh, Scotland

    @lillyt72 @virginmedia Pure joke of a company! Call 1 today:45mn disconnected Call 2 today:40mn disconnected Call 3 now:21mn so far no answer Recorded messages telling you to go online, you go online and it's telling you to call. 🤬 What's the point of the social media account if you can't help?

  • APaulHeron Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @virginmedia I’ve got an engineer visit booked for Saturday as that’s all your website would let me do but it seems more likely it’s a network issue as the internet is fine between 9pm and 11am every day. It’s up and down the rest of the time. EH5 area.

  • janewilson_1812 Jane Wilson (@janewilson_1812) reported from Edinburgh, Scotland

    @virginmedia lovely engineer today fixed everything. Your customer service had removed the wrong box and I’m now the proud owner of new V6 which actually plays Netflix! Took three weeks of my life but hey ho!

  • sdebon Stephen Debon (@sdebon) reported from Edinburgh, Scotland

    @lillyt72 @virginmedia Lilly, sorry to hear you still have problems. Was probably one of the last customer on the phone last night & was 1st to be visited today at 8am. The tech changed the hub, did some things in the hub, don't think the speed is any better but haven't noticed any drop today (yet)

  • sdebon Stephen Debon (@sdebon) reported from Edinburgh, Scotland

    @lillyt72 @virginmedia Partial Results after 1h20mn! Guy said he can see I've been issues for a while now! Tech coming tomorrow morning between 7am and 12pm. And I'm also getting the WiFi boosters for free....

  • sdebon Stephen Debon (@sdebon) reported from Edinburgh, Scotland

    @virginmedia I can't say for sure because never use the wired

  • mandukes Mandy forrest (@mandukes) reported from Edinburgh, Scotland

    @virginmedia WiFi keeps dropping out every min or so. Doing my head in. Is there a issue in Eh12 8ah. Please sort it out thanks

  • RJBayley RJ Bayley, home studio voice artist 🎙️ (@RJBayley) reported from Edinburgh, Scotland

    @virginmedia hi do you have some way to chat with a customer service advisor instead of sitting on hold on the phone? Thank you

  • sdebon Stephen Debon (@sdebon) reported from Edinburgh, Scotland

    @lillyt72 @virginmedia Seems a LOT of people are experiencing the drops for whatever reasons!! Just checked my last bill! £140 for what service??? No answer, poor Internet! Etc No wonder why @richardbranson is a billionaire who doesn't give it $h!t 🤬🤬

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CarreiraRowan Rowan Carreira (@CarreiraRowan) reported

    @virginmedia I have not used my sim card in over two and half years, yet you continue to charge me and make it impossible to cancel my account from abroad. You are an absolute thieving joke of an organisation.

  • kittenpaws16 Joanne (@kittenpaws16) reported

    @virginmedia absolutely THE worst customer service I have even had the misfortune to receive today !!!! 100% depends on who you get on the end of the phone. Loyal customers treated like dirt !!!! Shocking 🤬🤬🤬

  • GD19641 GD1964 (@GD19641) reported

    @virginmedia - Virgin, you are the worst broadband provider I have ever known!! No TV for three days and hang on the phone until you loose the will to live........ sorry, but I’ve got to be looking at @SkyTV now to@make sure I can watch TV over Christmas 😡😡😡😡😡😡😡

  • TeamKnowhowUK Team Knowhow (@TeamKnowhowUK) reported

    @TMacBird @virginmedia I do apologise about that, Stephen. If you'd like further support please send us a DM. Thanks. A.P.

  • MattHun10044441 Mark H 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MattHun10044441) reported

    @virginmedia Just out of interest, the link you sent me doesn't work, as does half of your website.

  • prosser_elaine Elaine Prosser (@prosser_elaine) reported

    @virginmedia internet service been terrible for a week now with continual drop outs (don’t tell me to look at service reports as they never go with what is actually happening). Now been holding on phone for over 45 minutes and no answer - terrible service - anyone there to help??

  • IlterJoshua Joshua Ilter (@IlterJoshua) reported

    @virginmedia I# NEED A TECHNICAL HELP.#NO ONE IS AVAILABLE#

  • Amarhussainxx Amar Hussain (@Amarhussainxx) reported

    @virginmedia i dont have any other device to check , so without me doing that i cant get anyone to resolve this issue i have been on the phone for two hours straight and no body answered , how much can a person do to get a simple problem solved!

  • MattHun10044441 Mark H 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@MattHun10044441) reported

    @virginmedia As I've said I'm not prepared to waste any more time. There's nothing worse than trying to call virgin media as I never get to speak to someone who I can understand, or can understand me. Think I'm done now.

  • emilykategroves Emily Kate Groves (@emilykategroves) reported

    @virginmedia Hello! We had internet installed a couple of weeks ago but it seems to have stopped working. We’ve tried troubleshooting on the website and the virtual chat but still no luck - can you help? Thank you.