Virgin Media Outage Report in Dunfermline, Fife, Scotland
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The latest reports from users having issues in Dunfermline come from postal codes KY11 and KY12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Kirkcaldy, Edinburgh, Dunfermline, Glenrothes and Livingston.
| City | Problem Type | Report Time |
|---|---|---|
 Kirkcaldy |
||
| Edinburgh |
Total Blackout | |
| Dunfermline |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Jette Goldie ♿ 🏴@wolfette@mastodon.social
(@JetteUk) reported
from
Edinburgh, Scotland
@virginmedia broadband in EH11 is up and down like a yo-yo. More down than up. (like my attempts with a yo-yo)
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Degsy
(@DegsyScott) reported
from
Grangemouth, Scotland
Great… working from home and @virginmedia broadband goes down again. It’s become very erratic service in the last 12 months… what the hell as we paying premium prices for fast fibre if it can’t be reliable… with more price rises ahead
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Roddy Elliott
(@galleonskip) reported
from
Edinburgh, Scotland
@virginmedia No known service issues ‘though
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Louise Hamilton
(@louham74) reported
from
Grangemouth, Scotland
@virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬
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victoria carolina
(@vcash78) reported
from
Edinburgh, Scotland
@virginmedia Very interesting as I was told £216.11 for each service (TV, BB, Phone). I asked is this a total of over £600 and she said, “yea mamm,that is correct”. My response was purely to laugh. This conversation has happed in the last 15 minutes. Absolutely despicable!
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Louise Hamilton
(@louham74) reported
from
Grangemouth, Scotland
@virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬
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Hector MacQueen
(@MacqueenHector) reported
from
Edinburgh, Scotland
@virginmedia, I have been trying to contact you for 3 weeks in order to cancel my TV contract. Email, phone, WhatsApp and your app all lead into frustrating brick walls. Kindly contact me, quickly.
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Billy Doyle
(@wcd07) reported
from
Livingston, Scotland
@biker_Ian @Craids Think I'll be changing no. My @virginmedia still down. Shocking service 🤬
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victoria carolina
(@vcash78) reported
from
Edinburgh, Scotland
@virginmedia I am on the phone right now and like I’ve said. The service I am receiving is disgusting. 40 minutes call and to be told that in a #CostOfLivingCrisis you want £650+ to disconnect a service. Must’ve been robbers you merged with as this is criminal behaviour.
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victoria carolina
(@vcash78) reported
from
Edinburgh, Scotland
Trying to downgrade/cancel your @virginmedia is made harder than it ought to be! Perhaps of your customer service was better then I wouldn’t have made this request after all these years. Diabolical and shoddy! There was a time when I’d have only recommended them over competitors!
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Ged O’Hara 🏴
(@gedi29) reported
from
Edinburgh, Scotland
@virginmedia any update on the uk wide broadband issues??
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David Fyvie
(@thefyvies) reported
from
Edinburgh, Scotland
@virginmedia It’s been horrific for the last 4-5 days although today is by far the worst.
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Darren Obbard is on mastodon
(@DarrenObbard) reported
from
Edinburgh, Scotland
@virginmedia Yes. Yesterday. Which is why our phone doesn't work. No adapter, despite being assured it would be sent.
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victoria carolina
(@vcash78) reported
from
Edinburgh, Scotland
I was left without service for a week with multiple lies, promises of calls that didn’t happen and appalling customer service … you promise compensation of a month for free, the next you state £650 for disconnection. We are in a coat of living crisis you idiots! @virginmedia
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Nicholas Cross
(@wfastronomer) reported
from
Edinburgh, Scotland
@andrewducker I did have two rather stressful conversations with Virginmedia a couple of months back. In the first one they offered me a terrible offer and said it was the best and moving took ages. They did this in a slow way, always trying to divert the conversation. 1/
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victoria carolina
(@vcash78) reported
from
Edinburgh, Scotland
Finally something positive to say about @virginmedia following a call from Callum at the “executive team” providing the level of current service I would expect from a such a huge company! Perhaps the skills of good customer service need to be a CPD exercise for the call centres!
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Scottish
(@Scottish720) reported
from
Skinflats, Scotland
@virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous
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♡
(@D3borah1404) reported
from
Livingston, Scotland
@virginmedia Yes!!! Constantly. Haven't had selected channels now for over 2 weeks and WiFi is abysmal! Seems to fall on deaf ears as the issue is never resolved ! Certainly won't be renewing my contract with yous if its not resolved anytime soon!
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Kim667
(@Kim6672012) reported
from
Kirkcaldy, Scotland
@virginmedia poor show @virgin media. Nothing works! Not even the app or your service status page.
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diandrick
(@ladyracer70) reported
from
Edinburgh, Scotland
@virginmedia Thanks for asking. An operator will call me back tomorrow, as it’s part of an ongoing three week saga. I’m so disappointed as I’ve been a loyal VM (originally Telewest) customer for around 30 years. Remaining hopeful 🙃
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Robert
(@B_O_B_S_K_I) reported
@virginmedia That’s the same tripe you put in the email and the eamail last year, and the year before that….etc You take ppl for fools! Thankfully there are now better options 1Gb speeds up AND down for £25 pm.
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Sally Campbell
(@SallyCampbells) reported
@virginmedia So how can I avoid the same thing happening again if I ring tomorrow? The customer service person said the fault team could investigate and send someone out if necessary, then the fault team said they couldn't do that.
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Harmless village auntie 🐈⬛🚲🇪🇺🇩🇪🇬🇧🇮🇳⚖
(@beealing) reported
Hi @virginmedia , my neighbour is having zero success in getting help, waited for two days and the whatsapp bot is really not working out.
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Jayne nightingale
(@JayneNight) reported
@virginmedia @jdms999 No point ours says no problems but when we eventually tried calling there is a problem in the area ! A problem that’s been going on for days and on and off since November - working from home is becoming untenable. Lots will be jumping ship at thus rate total joke
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Gill White
(@GillW1220) reported
@virginmedia everything else is fine, just BBC 1 HD. My post code is ME8. I’ve seen messages from people in ME15 & ME2 mentioning a problem with BBC 1 HD I’ve tried your automated line but it says there are no problems. I’ve rebooted the TiVo Box 3 times but still get message V53 for BBC 1 HD
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Ryan Lee
(@RyanLeeEditor) reported
@virginmedia can you please start providing technical support for FREE from advanced technicians who know what they are doing and understand the difference between outbound technical issues and local technical issues?
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Gaz
(@garrydcollier) reported
Hi @virginmedia - Why can't I access my bills online all of a sudden? It's all well and good writing quirky crap like "maybe it's a glitch in the matrix" but you can't justify a 10% price increase if your infrastructure can't keep up with the 21st century.
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Three.Words.Work
(@ThreeWordsWork) reported
@NadineDorries @virginmedia @O2 When Johnson goes down - which he will - then Nads will go down with him. The BOGOF deal of 2022. #JohnsonTheCorruptPM
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GirlPhantom Oikawa
(@GirlPhantomm) reported
fix ur internet @virginmedia im lagging all over the place and i have 100% packet loss in game
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Beers Manchester
(@BeersManchester) reported
Been waiting on the phone for Virgin Media for over 40 minutes. Don't half make you wait so you can cancel service.