Virgin Media outages and service status in Dunfermline, Scotland
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around Dunfermline, including 3 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jul 18, 7:10 PM GMT+1.
- Internet (60%)
- TV (20%)
- Wi-fi (13%)
- Phone (7%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 19: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dunfermline, Scotland
The most recent Virgin Media outage reports came from the following cities: Cowdenbeath, Edinburgh, Kirkcaldy, Livingston, Glenrothes, Linlithgow, Tillicoultry, Rosyth, Dunfermline, and Queensferry.
| City | Problem Type | Report Time |
|---|---|---|
 Cowdenbeath
|
Internet | 19 hours ago |
|
Edinburgh
|
Internet | 19 hours ago |
|
Kirkcaldy
|
Internet | 22 hours ago |
|
Edinburgh
|
Internet | 1 day ago |
|
Edinburgh
|
Internet | 3 days ago |
|
Livingston
|
TV | 4 days ago |
Nearby cities with recent reports
7 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Nicholas Cross (@wfastronomer) reported from Edinburgh, Scotland@andrewducker I did have two rather stressful conversations with Virginmedia a couple of months back. In the first one they offered me a terrible offer and said it was the best and moving took ages. They did this in a slow way, always trying to divert the conversation. 1/
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Patrick McCarthy (@PatMcCarthy37) reported from Edinburgh, Scotland@AndyHarrison123 @virginmedia Help desk pretty much admitted it. Said suspicious activity. No doubt me constantly changing my password. Suggested fix within 5-days. Said they would email me when done!!!! First noticed it about a week ago. Galling when you get the followup marketing text.
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Spike (@Spike61987764) reported from Edinburgh, Scotland@virginmedia what is going on? No television or broadband from 550pm Thursday the 30th of June. Estimated fix was 3am 1st of July. Guess what? Still nothing. Now estimate is 12pm today. Aye thats no happening. What time will the service I'm paying for be back online?
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Effie Fenton (@effiefenton) reported from Edinburgh, Scotland@virginmedia With respect, that just takes you to a forum on your own website to tuck this away out of public view. I'll let you know here if I get any response. Emergency response phone lines should be treated as a priority by all telecoms companies.
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Abhishek BEHL (@iABehl) reported from Edinburgh, Scotland@virginmedia I would like help / assistance in setting up my new account. I received 3 missed calls today from your sales team and when I did call back nothing productive happened. I have a severely disabled daughter and we need the new account to be activated as we have alot of…
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Patrick McCarthy (@PatMcCarthy37) reported from Edinburgh, Scotland@virginmedia I have still not heard from you other than to be told that the email account I can no longer access, is not associated with the account we've had with you for 25 years. Am I supposed to just accept this? How do I escalate a complaint?
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James Smith 🏴🇮🇹🇿🇦 (@SobukweScozia) reported from Edinburgh, Scotland@virginmedia I have now had no service - internet, tv, phone - for 24 hours. It’s impossible to speak with someone about this. There is only a vague automated message about a ‘complicated problem’. How can I get this fixed? What are you doing to address this?
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Evelyn Love-Gajardo (@gajarlove) reported from Edinburgh, Scotland@virginmedia no landline or Internet at EH16 6GD since early this morning and your website appears to be down so it can't be reported.Update please?
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Alli (@Alli3Fifer) reported from Kirkcaldy, Scotland@virginmedia Spent another 75 mins on the phone & managed to get a technician out this afternoon.The technician confirmed it is a known fault with the hub 5 and knew without testing what the issue was. The fault has no fix and my vulnerable parents are still left without the phone service.
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Patrick McCarthy (@PatMcCarthy37) reported from Edinburgh, Scotland@virginmedia About 14 days ago I kept being asked to reset my password. On the 3rd or 4th occasion I was locked out. The first Help Desk person said 'suspicious activity' and escalated the problem. The second person said that the address was not associated with the primary account holder 1/2
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The Bar Fly (@thebarfly) reported from Edinburgh, Scotland@virginmedia And the scheduled engineer call tomorrow got cancelled because of this unrelated and later supposed outage. It’s a farce.
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Acky (@lexo6647) reported from Edinburgh, Scotland@virginmedia We have tried to problem solve ourselves and need help. A replacement box or an engineer, not a link to a forum. Do you have a link to a customer complaints department? Maybe I will get somewhere with them.
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lostinleith 🇺🇦 (@neillhope) reported from Edinburgh, Scotland@vmbusiness your internet is so down in EH5 even your outage checker is down!
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Scottish (@Scottish720) reported from Skinflats, Scotland@virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous
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Philippa Wright (@philippawrightt) reported from Edinburgh, Scotland@virginmedia Read my tweet. I have been sent a “resolution” already. Which advised to return the box/speak to online chat if further issues. As I have pointed out multiple times I have already returned the box. This is absolutely infuriating at this point.
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Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland@virginmedia Well as usual you are not proactive to customers informing them of a lack of service. You instead are always reactive when someone complains and slow to compensate for loss of service. Your frequency of drop outs in service are held as secretive.
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Lesley Neilan (@lesley_neilan) reported from Edinburgh, ScotlandHi @virginmedia I am trying unsuccessfully to contact you about my current contract. I don’t have WhatsApp and your online help link doesn’t help. My old fashioned ‘telephone’ call ended with ‘there was a fault’. Are there any humans around?
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Jill Scorer (@JillScorer1) reported from Dalgety Bay, Scotland@lornagilmour_ @virginmedia @SkyUK How to make a complaint via phone. Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. WONDER IF THIS WOULD WORK?
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The Bar Fly (@thebarfly) reported from Edinburgh, Scotland@virginmedia It claims intermittent issues. Mine has been totally dead for the past two days. I appreciate there is nothing you can do. It means when that is fixed and I still have my issue, I’ll have to start again to report then patiently wait till they can be bothered sending someone.
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Darren Obbard is on mastodon (@DarrenObbard) reported from Edinburgh, Scotland@virginmedia Yes. Yesterday. Which is why our phone doesn't work. No adapter, despite being assured it would be sent.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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brooklynn dakota phillips (@LeisaPh20037124) reported@virginmedia yet again broadband down again this is getting ridiculous i pay enough each month and now its getting a joke how many times a week broadband down
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Kat (@mostly_sleepy) reported@Simon_Whale @virginmedia They never said anything about wanting our broken 2nd TiVO back (had been broken unknown amount of time, so cancelled), and we were going to take it to get WEEE'd. Seeing this I'm glad we put it off long enough that we needed a VM engineer for something else and gave it to him!
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the view of stu (@stuarttownsend8) reported@Simon_Whale @virginmedia Even when you send it back in the packaging they provide, they don’t acknowledge receipt of it and just charge you anyway, takes a month to get your money back after they finally admit they had it for weeks, just like you said. Terrible company
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Dan Worley (@worleyyy) reported@Simon_Whale @virginmedia I had this issue. I'm still with them with the **** speeds because I refuse to pay the cut off.
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Einne Mees 🇵🇭 🇮🇱 (@MeesEinne) reported@Simon_Whale @virginmedia Left VM after 10 years! They are ****!
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Phil McCrachn (@PhilMcCrachn) reported@virginmedia terrible internet all week, speeds less than a 10th of what I'm "guaranteed". Seems this is happening to others as well.
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Iran,Houth,Hez,Hams & Sky/BBC Lies#NeverAgainIsNow (@UFinlay33392) reported@virginmedia broadband down again third day in as many weeks it's becoming an unusable service you have my messages from last time
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simply lee (@thefelourfog) reported@Simon_Whale @virginmedia Virgin was fine for me for the first few years then last 6 months of contract was nothing but issues ,was glad to be rid of them
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Debzy G 🦅🐦⬛🦉 (@brummiedebz) reported@virginmedia I mean it seems like quite a few places are having the same issue
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Dominic Hanley (@Dominiho7) reported@virginmedia No there is not outages. It is just you not providing the service you promise