Virgin Media Outage Report in Dunfermline, Fife, Scotland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Dunfermline come from postal codes KY11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Bathgate, Lochgelly, Glenrothes, Kelty, Livingston and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
-
Laura
(@aberquine) reported
from
Edinburgh, Scotland
@virginmedia As I’ve said in previous tweets over the past few days, I’ve checked everything and all appears fine, it’s your broadband speed fluctuation that is the problem.
-
Ian Smith
(@ianwsmith82) reported
from
Livingston, Scotland
Honestly shocking customer service from @virginmedia ******* hopeless.
-
andrew swanston
(@swany1988) reported
from
Redding, Scotland
@virginmedia hi was promised a manager call back 2 days ago and not happened. Piss poor customer service !! Only been with you just over a month and my experience is ruined !!!
-
Gavin Neate
(@gavinneate) reported
from
Edinburgh, Scotland
@sibbymeade @dumbartonreport @richardbranson @virginmedia @Virgin Indeed, Richard seems to have got away with having white hair for a while now. Not a bad role model I guess.
-
Grant Clark
(@gclarkyc) reported
from
Edinburgh, Scotland
@virginmedia Just wasted an hour on the phone only for your rep to hang up. Get someone to phone me straight away +447415348401
-
mick g
(@scurloguechamp) reported
from
Edinburgh, Scotland
@virginmedia Wifi + internet connection still down in the EH17 area Edinburgh !!!!
-
david robert bowie
(@daveross67) reported
from
Edinburgh, Scotland
@virginmedia Keep trying to sign in and it keeps coming back sign in failed
-
Laura
(@aberquine) reported
from
Edinburgh, Scotland
@maryrobb499 @virginmedia It’s not been windy today in Edinburgh, which is lucky as it’s been bad all week. Getting fed up of Virgin Media though, will move provider when I get my own place.
-
Ashley Louise
(@Ashie_Moto) reported
from
Edinburgh, Scotland
@virginmedia Nope, didn’t help. Last time it happened it was late at night while I was walking home and trying to call my boyfriend. From a safety perspective these kind of faults need to be resolved sooner rather than later.
-
Kirsty
(@kirsty190790) reported
from
Edinburgh, Scotland
@virginmedia further to my last tweet after being on the phone 50 minutes I get put on hold and hung up on after asking to speak to management. Absolutely shocking service and not any further forward.
-
Gemma
(@gbruce14) reported
from
Edinburgh, Scotland
@virginmedia Yes but there was no issue on that link just now or at any of times of these outages. I don’t think it’s fair pay £45 for a connection that cuts out multiple times per day!
-
Kirsty
(@kirsty190790) reported
from
Edinburgh, Scotland
@virginmedia very disappointed in your customer service, the call taker keeps refusing to let me speak to supervisor regarding problem. Arguing constant with me absolutely disgusting service!
-
david robert bowie
(@daveross67) reported
from
Edinburgh, Scotland
@mikeybhoy11 @virginmedia Not letting me sign in
-
david robert bowie
(@daveross67) reported
from
Edinburgh, Scotland
@pow64 @virginmedia Well if I could sign in
-
Laura
(@aberquine) reported
from
Edinburgh, Scotland
@virginmedia I told you there were no issues listed on your website in my original tweet!
-
W W
(@hibsww) reported
from
Edinburgh, Scotland
@virginmedia Can someone in the UK call centre please DM me as I am getting absolutely nowhere with the offshore call centres. Ongoing broadband problem and feel I'm getting fobbed off every time I call
-
Hannah McInnes
(@_HannahMcInnes_) reported
from
Livingston, Scotland
@virginmedia has they worst customer service I’ve ever experienced, month after month I’ve been trying to sort out my bills with no help whatsoever 80 minutes and I’m still on the phone no further forward as one person says one thing and another person says another😡😡
-
John Cairney
(@intgom) reported
from
Edinburgh, Scotland
@virginmedia I can assure you that no one has attempted to contact me since the complaint was raised, which is why I’m so annoyed.
-
BJCampbell
(@Ox13SCO) reported
from
Edinburgh, Scotland
Didn’t think transfer from @virginmedia to @WeAreOpenreach would be such a shambles ... such a broken system @OpenreachHelp you need to sort out your Fibre home line set up #btfibre 🤬
-
conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia your internet service has been awful this week, no landline, no internet but checking on line and it says no known issues
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
JasonH
(@jasonh22) reported
@virginmedia I spent 2 hours on the phone with Virgin last night. They changed the password twice, made no difference. It's a Blueyonder email and it's my wife's business. Been told 5 days for a resolution. Please help. Thanks
-
Andyhhhdx
(@Andyhhhdx) reported
@virginmedia Hello there, i've had an e-mail saying one of your workers are in the area to pick up our Virgin TV box, but when I press book a date the page errors, I have the same issue when I press send a message. They are more than welcome to collect the box.
-
protocol
(@BoredAtGym) reported
@virginmedia my internet is down and your website service status isn’t working. I beg you sort your **** out please
-
Maxine Smyth
(@maxine_smyth) reported
@virginmedia There are no issues seemingly but it still constantly buffers
-
Samuel Bull
(@Bull18Samuel) reported
Hi @virginmedia ! I live in NW5 2LH and still have no broadband through my Virgin Media account! I have also received no discount on my bill for the disrupted broadband. Please can you fix this?
-
McCall
(@mccall_1989) reported
@virginmedia customer service is absolutely deplorable! Over a year waiting on a refund! Told every manager is unavailable! 3 times I’ve been told I would receive a call back! Still nothing! This on top of being overcharged and it being their mistake!
-
Possé
(@AshleyFoxo) reported
@Colehh_ holy **** more reason to hate virgin media
-
Jemma Crow
(@jemmacrow) reported
@virginmedia Well they were being connected to customer relations on WhatsApp then got kicked out. They’ve managed to be connected back to customer relations but still not through.
-
D
(@TheDaveCore) reported
@virginmedia I'm unable to even register a complaint because I have to be logged in to do so. I can't manage my new account because your tech support team doesn't even seem to be aware there is an issue.
-
Carly Stokoe
(@carly_stokoe) reported
@virginmedia Why, as an existing customer of 2.5 years (including taking Virgin with us when we moved home last year) will you not let me sign up to a new 18 month contract at a cost of £22.95, as shown on your website to new customers, and instead are happy to see me leave?