Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

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The latest reports from users having issues in Dunfermline come from postal codes KY11 and KY12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 01/20/2026 16:00

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Glenrothes, Kirkcaldy and Livingston.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Total Blackout
United KingdomDunfermline Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • LorneCallaghan ✭✭Lorne Callaghan✭✭ (@LorneCallaghan) reported from Linlithgow, Scotland

    @virginmedia is there a problem with smtp server for Blueyonder. Trying to forward emails to someone through Android phone. Settings are correct but told can't send message. Last month I couldn't send emails with any attachments (under size limits)

  • kinneil_ynwa James Scott (@kinneil_ynwa) reported from Dunfermline, Scotland

    @virginmedia this is getting silly. 4 times I have called to give you my business and just stuck listening to crap hold music....should I just stick with @sky

  • brucerisk bruce findlay (@brucerisk) reported from Edinburgh, Scotland

    @virginmedia Trying to raise a complaint is made extremely difficult when you're put on hold for 26 minutes and then get cut off as the phone also breaks down. Virgin really need to fix their @virginmedia services, before attempting space travel.

  • brucerisk bruce findlay (@brucerisk) reported from Edinburgh, Scotland

    and the ongoing never ending breakdowns @virginmedia continue in #Edinburgh's West End today. At least 7 or 8 times every year since Virgin launched... poor show.

  • CheezySki Nic Krzyzanowski (@CheezySki) reported from Kirkcaldy, Scotland

    When you are web-chatting to the @virginmedia customer services team about wifi connectivity and their insightful questions are basically how do you connect to WiFi - well through the WiFi obviously!!! 1/2

  • BigBajio Baz 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@BigBajio) reported from Dunfermline, Scotland

    @virginmedia Engineer has just turned up and trying to resolve issue !

  • gm8arv David Taylor (@gm8arv) reported from Edinburgh, Scotland

    @virginmedia I’d just like someone to check at the head-end, my service configuration, compatibility with my modem, and then we can start testing if necessary. For now I can monitor and reboot the modem.

  • paigealice_xo 𝒫𝒶𝒾𝑔𝑒 𝒜𝓁𝒾𝒸𝑒 ♛ (@paigealice_xo) reported from Edinburgh, Scotland

    Literally been on the phone for over 3/4 of an hour trying to cancel my Virgin Media account. Stop trying to sell me stuff I just want to cancel

  • Aljo79 Alan Cadden (@Aljo79) reported from Edinburgh, Scotland

    @virginmedia Thanks JGS. The appt date is only part of the issue as the call centre customer service is abismal with no explanation or offer of compensation for lost service. We pay a small fortune each month & have reported numerous issues with Internet connectivity & its only getting worse.

  • tictocthenoo lewis beattie (@tictocthenoo) reported from Edinburgh, Scotland

    @virginmedia WiFi , no signal at home and no Amazon Firestick TV , You obviously have a problem in EH10, can you confirm so we are not confused switching our routers off and on😡

  • brucerisk bruce findlay (@brucerisk) reported from Edinburgh, Scotland

    @virginmedia Called it.. no help. Automated reply said there was no problem and hung up. Tried 150 for third time and am waiting yet again to talk to someone...13 minutes and counting.. I'm afraid this is happening too often...it's really a very poor service ( and expensive)... 15 mins now!

  • Hibeeslass Fi (@Hibeeslass) reported from Edinburgh, Scotland

    @virginmedia demented to death trying to speak to customer services regarding my landline issue that has been down for 2 weeks what a nightmare! 😡

  • gm8arv David Taylor (@gm8arv) reported from Edinburgh, Scotland

    @virginmedia Nothing in service status. This on a 1 Gbps connection hard wired. Last time something like this happened my then modem was declared obsolete, as the head-end had been upgraded without any considerations for existing customers’ modems.

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia The same year virgin last provided a value for money service

  • brucerisk bruce findlay (@brucerisk) reported from Edinburgh, Scotland

    @virginmedia Ongoing problem. Engineers were meant to visit between 8.00am and 12.00 noon today. Didn't come and didn't notify me. TV working for a while but not consistently and faltering from time to time. Been kept waiting on phone for 10 minutes now hoping to speak to someone...poor show.

  • DarrellB91 Darrell Anne Atkins (@DarrellB91) reported from Livingston, Scotland

    Trying to deal with @virginmedia on behalf of my Gran is one of the most frustrating things. All we want to do is downgrade her package and I've been passed to so many different people. I bet they would keep you on the phone if you wanted to cancel!

  • saleem_mcdonald Saleem (@saleem_mcdonald) reported from Edinburgh, Scotland

    @virginmedia shocking customer service. Cut off parents box for no reason, taken a week to get anywhere. Passed about from person to person going through the same thing, 1 call lasted over an hour!

  • JFairnie JESSICARAPTOR (@JFairnie) reported from Edinburgh, Scotland

    @virginmedia no callback after raising my complaint, to then be told I can’t change from the £27pm to the £29pm package I originally thought I’d purchased as I am now not a new customer and quoted me £59pm🙂plus installation fee 👍🏼..

  • scurloguechamp mick g (@scurloguechamp) reported from Edinburgh, Scotland

    @virginmedia Sick to death of scam phone calls. Offcom states its the provider/supplier who has responsibility..yet..Virgin media do nothing. Shameful service..makes you wonder how they get your number in the first place..#integrity of phone provider.

  • brucerisk bruce findlay (@brucerisk) reported from Edinburgh, Scotland

    @virginmedia been on the phone(150)for almost 30 minutes with a TV problem ( picture freezing intermittently). Went through usual ritual and the call centre have arranged a call back for tomorrow to see if problem still exists. It does. Sadly this is almost a monthly occurrence

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pdunnery Gable Oak! 🌈🏳️‍🌈Girth Wind and Fire (@pdunnery) reported

    @virginmedia you need to sort out content not available on @Twitter You can send that peroxide pillock into space but you can’t fix content on Twitter Pull your finger out people

  • lillegs_75 michelle (@lillegs_75) reported

    @virginmedia very poor internet connection watching @England!!!! Will be changing my supplier tomorrow. Very disappointed and frustrated

  • Ke11111y Kel⚫️⚪️ (@Ke11111y) reported

    @virginmedia @meetinthewired Turning off child safe fixes this but that’s not ideal. Might be a temp fix while they sort it.

  • bondosf bondo (@bondosf) reported

    **** you @virginmedia really service goes down in middle of match. You goto space but can keep your internet running

  • chrisy84875917 chrisy🐝🐝🐝🐝💙✊🏿✊🏾✊🏽✊🏼✊🏻 (@chrisy84875917) reported

    @virginmedia Ooooh and mustn’t forget how we’re STILL charged when we’re not receiving service due to “Updating” the system

  • i4yg0 ًkace. ADULTING RN 🇮🇹 (@i4yg0) reported

    @virginmedia can u fix ur system i can’t even play videos anymore without it saying content unavailable

  • TVPaulD Paul Douglas, BSc (Hons) 💙 (@TVPaulD) reported

    @TwitterSupport @hopwas2010 This issue is widespread. Do a search for “Content is not available” and you will see a large volume of UK users, generally with internet from Virgin Media or TalkTalk, experiencing this is the last few days. Appears to relate to content filtering, so may be DNS related.

  • Ke11111y Kel⚫️⚪️ (@Ke11111y) reported

    @virginmedia @meetinthewired Same issue Ne9 area

  • RebeccastarrO OnlyFans ✨ Thatblondeprincess (@RebeccastarrO) reported

    @virginmedia We wouldnt know. Once again your service is down. You can go to space but can't provide stable Internet. Make it make sense.

  • flatheaddaegal fluffy is celebrating her birthmonth📌 (@flatheaddaegal) reported

    @virginmedia FIX UR BUGSSS