Virgin Media Outage Report in Dunfermline, Fife, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dunfermline come from postal codes KY11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 10: Problems at Virgin Media
Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Kirkcaldy, Glenrothes, Dunfermline, Livingston, Bathgate and Rosyth.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Kirkcaldy |
Internet | |
| Edinburgh |
||
| Edinburgh |
Internet | |
| Glenrothes |
Internet | |
| Edinburgh |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Jason O
(@jayjay496) reported
from
Edinburgh, Scotland
can you please sort your internet out @virginmedia! I apprecIate there’s probably more people on the network during the week but at the weekend and a very hot summer night.. constantly dropping in and out. It’s not like it’s cheap to have you as a service provider!
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Billy McKirdy
(@Billybop) reported
from
Edinburgh, Scotland
@virginmedia internet, broadband, WiFi, smart tv, all inaccessible due to continued signal problems in east Edinburgh, this is not acceptable at all, please resolve it, so much of our home activity relies on our internet access. 4 days now. This is poor service.
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leila wallace 🦋
(@leilawallace) reported
from
Edinburgh, Scotland
hey @virginmedia your wifi is **** why are we paying for this 🙂🙂🙂🙂🙂🙂
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bruce findlay #TestTraceIsolate ✌
(@brucerisk) reported
from
Edinburgh, Scotland
@virginmedia connection problems in Edinburgh's West End EH12
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clairejazz
(@clairejazz) reported
from
Edinburgh, Scotland
Hey @virginmedia - having major connection problems in the EH6 area. I can’t work like this!
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🏴 Shaun 🏴
(@Sm1987) reported
from
Glenrothes, Scotland
@virginmedia been trying to cancel my contract for weeks now and spending hours waiting on customer relations online with no one to talk to just a sales team offering me something I can't afford
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia internet down again! This is happening every day, it's a joke.
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Alex
(@AlexLamond1) reported
from
Edinburgh, Scotland
@martyajackson @virginmedia This seems to have been a UK wide issue, lots of talk of Vodafone, Sky, BT, EE and TalkTalk all having issues. All back up now though. Virgin shouldn’t have been affected but who knows at what box the issue lay
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Not got a clue, they didn’t say, when we check online it says there are no known issues but speaking to an advisor yesterday they said that there was definitely a fault and they would get an engineer out ASAP
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Debbie
(@D3borah1404) reported
from
Livingston, Scotland
@virginmedia Theres no wifi or TV..tried your online service as the error code advised this yet doest help much ! I know how to switch the system on/off to reset ! customer service is a joke to get thru on !! And when you do they hang up 🤬 3rd time this has occured in the last 2 months!
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia Still no reply from the initial text message I sent yesterday and my internet is currently off again and status page says no issues, this is getting beyond a joke! I'm trying to do school work with my kids, this is very frustrating
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@VirginMember @stephenp6255 @virginmedia Yeah, thanks, it appeared on the status page that there was an issue, but there must a bigger issue as 2nite it will go down again no doubt
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@stephenp6255 @virginmedia Not working again this morning, all my neighbours the same, so must be a localised issue in Glenrothes, happening almost every day
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Stuart 🏴
(@StuartSned) reported
from
Bo’ness, Scotland
@virginmedia what is going on with email accounts. I’m down!!
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Scotty Girdwood
(@Girdy17) reported
from
Edinburgh, Scotland
@virginmedia how do I cancel my subscription
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Gemma Cairns
(@_Gemmaaaa_) reported
from
Edinburgh, Scotland
@virginmedia broadband is down again...
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia Now apparently there’s a non descriptive network problem and my visit for tomorrow is on hold yet your status page says everything is fine...
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Isabel MacNeill
(@isabelembo) reported
from
Edinburgh, Scotland
@virginmedia I have logged a complaint - still waiting for a reoly
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Would love to but yet again your internet is down but saying no known issues!
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Still not fixed, a call has been logged to get someone out to fix it but it hasn’t happened yet
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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liam ward60
(@liam_ward60) reported
@VirginMedia_TV Dear God if that's all virgin media can do to get viewers the future is looking very poor 4 them why would we want to watch their player when we choose to miss it in the first place trash tv is on the rise with virgin media ireland tv
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Pandoria
(@Elanora55287908) reported
@DaveLydon @virginmedia Honestly I would go with another provider. They have cancelled my installation date twice now and I’m being charged. How they can justify price hikes when the service is so dire is beyond me. I’m now moving to bt internet who have been a dream to deal with in comparison
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simon smith
(@simonsm29093740) reported
@virginmedia Kelly communication pulled the line two days ago but until that work order is closed down they can't book the engineering 🙄🙄🙄🙄 but I had a install for the 16th of dec but virgin cancelled it cos they are incompetent of doin a simple task !
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Neil Boote
(@MisterBoote) reported
from
Ealing, England
Virgin media clearly has monopoly / dominant position in hi speed cable provision of bdband. It's unhealthy & deleterious to consumers & UK productivity given consistently poor service. UK needs "world beating" broadband NOT 2nd rate + anti competitive @ofcomCH @UKLabour @RupaHuq
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Tim McElligott
(@TimMcElligott4) reported
@MartinSLewis It's particularly galling when calling to cancel a service. I have been trying to give 30 days notice to @virginmedia to cancel my services. Selected initial "options", waited 40 minutes to be connected, then was told I needed to be transferred and was put on hold again!
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simon smith
(@simonsm29093740) reported
@virginmedia The delay is total incompetence that Iv never experienced before 🤬🤬🤬. Iv been on the phone over 8 hours and 50 plus calls I wouldn't believe it if I hadn't experienced this incompetence my self 🤬🤬🤬🤬
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Elle
(@elle__tay) reported
@virginmedia 1/2 Apparently, since there is an outage in my area, no one can do a thing to help us with the unrelated issues we're having as everything is just being pinned on the outage for the moment. We've rescheduled our engineer app. but have been told our 14 day cooling off period...
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Pandoria
(@Elanora55287908) reported
@virginmedia My installation date was delayed twice. I called moves team and an advisor informed me they had no record of new address and that he needs to confirm with the area manager if an engineer can attend on 14thHe promised me a call back and this never happened. I’m stuck in limbo
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Savraj Singh
(@SavrajS) reported
@virginmedia Confirmed issues, thanks for the number. However there is no ETA and I am losing valuable working time. What are Virgin Media doing to compensate customers?
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One Mans Personal view!
(@one_personal) reported
@virginmedia anyone else having issues with no sound? Got perfect picture but no sound at all.