Virgin Media Outage Report in Dunfermline, Fife, Scotland
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The latest reports from users having issues in Dunfermline come from postal codes KY12 and KY11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Dunfermline, Scotland
The most recent Virgin Media outage reports came from the following cities: Kirkcaldy, Edinburgh, Livingston, Dunfermline, Grangemouth, Glenrothes, Bathgate, and Rosyth.
| City | Problem Type | Report Time |
|---|---|---|
 Kirkcaldy
|
TV | 1 day ago |
|
Edinburgh
|
TV | 2 days ago |
|
Livingston
|
TV | 2 days ago |
|
Edinburgh
|
Internet | 2 days ago |
|
Edinburgh
|
Total Blackout | 3 days ago |
|
Edinburgh
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Scott Currie (@Scott_Currie_18) reported from Edinburgh, Scotland@virginmedia I have reached out. 5 times. Each time it has not been dealt with. Every time I’ve been told the problem has been rectified and it hasnt. They are telling me different things, no one has a clue. You can’t take money out of peoples bank account then put it into credit
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Lux Events (@luxeventsltd) reported from Edinburgh, ScotlandHey world! @virginmedia are having issues with telephone lines which means you can’t reach us at the moment. Should be fixed PM but I’m the meantime email or mobiles pls 😀
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Jill Robb (@jillheartsnyc) reported from Edinburgh, ScotlandTrying to watch via catch up on #stvplayer via @virginmedia #tivo is nothing short of torture. Super slow responses loading / between menus, buffering and you can’t fast forward adverts.. really need to catch up with the times, customer viewing habits and expectation
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Scott Currie (@Scott_Currie_18) reported from Edinburgh, ScotlandI spent 4 hours on the phone in Lanzarote last week and was assured that the problem had been resolved and in September 99 pounds would be coming out of mine and Lucy’s account. I’ve just been billed 165 pounds for September. Get it sorted @virginmedia
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Melissa McKinnon (@McEchelon) reported from Edinburgh, Scotland@virginmedia help! My mobile phone number was meant to transfer to you yesterday. Online it still says processing, and I can use the Internet and send texts and call out. But nobody can call or text me! Feeling slightly frustrated. :(
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mick g (@scurloguechamp) reported from Edinburgh, Scotland@virginmedia Sick to death of scam phone calls. Offcom states its the provider/supplier who has responsibility..yet..Virgin media do nothing. Shameful service..makes you wonder how they get your number in the first place..#integrity of phone provider.
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Grant (@mastermc0) reported from Edinburgh, ScotlandNever had so much trouble trying to spend more money with a company than I’m having with @virginmedia at the moment at least @SkyUK answer the upgrades line quickly!
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𝒫𝒶𝒾𝑔𝑒 𝒜𝓁𝒾𝒸𝑒 ♛ (@paigealice_xo) reported from Edinburgh, ScotlandLiterally been on the phone for over 3/4 of an hour trying to cancel my Virgin Media account. Stop trying to sell me stuff I just want to cancel
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bruce findlay (@brucerisk) reported from Edinburgh, Scotland@virginmedia Called it.. no help. Automated reply said there was no problem and hung up. Tried 150 for third time and am waiting yet again to talk to someone...13 minutes and counting.. I'm afraid this is happening too often...it's really a very poor service ( and expensive)... 15 mins now!
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✭✭Lorne Callaghan✭✭ (@LorneCallaghan) reported from Linlithgow, Scotland@virginmedia is there a problem with smtp server for Blueyonder. Trying to forward emails to someone through Android phone. Settings are correct but told can't send message. Last month I couldn't send emails with any attachments (under size limits)
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Jill Robb (@jillheartsnyc) reported from Edinburgh, Scotland@virginmedia No I haven’t.. not sure much can be done. I can’t have a V6 box as you won’t allow me to use a different broadband service (I don’t pay for my current broadband..) so I’m stuck with aging technology of TiVo 😞
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Justin Neilson (@NeilsonJustin) reported from Edinburgh, Scotland@virginmedia very I happy with my current issue, I have been charged £80 for a contract with has been changed without my knowledge even though I spoke to an agent about 3 1/2 weeks ago and sorted my contract out and it was around £52 a month, now being told that no record of this
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lewis beattie (@tictocthenoo) reported from Edinburgh, Scotland@virginmedia WiFi , no signal at home and no Amazon Firestick TV , You obviously have a problem in EH10, can you confirm so we are not confused switching our routers off and on😡
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bruce findlay (@brucerisk) reported from Edinburgh, Scotland@virginmedia Trying to raise a complaint is made extremely difficult when you're put on hold for 26 minutes and then get cut off as the phone also breaks down. Virgin really need to fix their @virginmedia services, before attempting space travel.
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bruce findlay (@brucerisk) reported from Edinburgh, Scotlandand the ongoing never ending breakdowns @virginmedia continue in #Edinburgh's West End today. At least 7 or 8 times every year since Virgin launched... poor show.
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Darrell Anne Atkins (@DarrellB91) reported from Livingston, ScotlandTrying to deal with @virginmedia on behalf of my Gran is one of the most frustrating things. All we want to do is downgrade her package and I've been passed to so many different people. I bet they would keep you on the phone if you wanted to cancel!
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Billy McKirdy (@Billybop) reported from Edinburgh, Scotland@virginmedia I’ve been on hold for last 30 minutes trying to report my broken remote control, I understand that demand is heavy but this is unacceptable. Please contact me
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James Scott (@kinneil_ynwa) reported from Dunfermline, Scotland@virginmedia this is getting silly. 4 times I have called to give you my business and just stuck listening to crap hold music....should I just stick with @sky
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Scott Currie (@Scott_Currie_18) reported from Edinburgh, ScotlandHonestly @virginmedia are a joke. Our contract ended in April so I phoned to cancel. They convinced me to stay with a deal for 99 pounds with a 50 pounds off loyalty voucher. Since then we have been charged 138.99, 138.99, 140 and they wrongly took 155 out last week
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bruce findlay (@brucerisk) reported from Edinburgh, Scotland@virginmedia Ongoing problem. Engineers were meant to visit between 8.00am and 12.00 noon today. Didn't come and didn't notify me. TV working for a while but not consistently and faltering from time to time. Been kept waiting on phone for 10 minutes now hoping to speak to someone...poor show.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sam Sparrow 🇪🇺 (@SamRSparrow) reported from Hillingdon, EnglandOh so my Sky Tv and my Virgin Media broadband is down please don’t lock me in with a newborn and no access to anything PLEASE.
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N 🥀 (@TashaHall) reported from Carlton on Trent, EnglandGetting to th elast 5 minutes of #KillingEve and my #virginmedia has bloody gone down 😭
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Camilla Audia (@camillaudia) reported from Merton, England@virginmedia Get it together, I cannot even open the website to register loss of service! Sw20/sw19 are down on and off since 5pm...
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Max-Well-Made-It (@maxxwhitter) reported from Urmston, England@TomDean86 @virginmedia That’s what they all do! Didn’t iPhone got fined for slowing down older phones to force ppl to upgrade. How else they gonna make money out of u if they make the old comfortable.
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GRAEME SMITH (@MrGraemeSmith) reported from Liverpool, EnglandHaving Virgin Media broadband and mobile is all well and good. Until both go down during lockdown. And your head falls off.
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Safetypenfold (@SteveRiches4) reported from Leicestershire, England@virginmedia This isn’t a problem just today, we have had the same issues for nearly a month, can you at least tell us what the prob is, we might even understand!! Please fix or refund. Lk fwd to your call.
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peugeotrepairs (@PeugeotRepairs) reported from Enfield Lock, England@virginmedia my broadband is still not working, how can you say it's been fixed! And now your website is down so I cannot even report it!!!
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Ronan Feehan (@ronanfeehan) reported from Clarecastle, Munster@VirginMediaIE phone network appears to be down also #virginmedia
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