Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

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The latest reports from users having issues in Dunfermline come from postal codes KY11 and KY12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 01/21/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Glenrothes, Kirkcaldy and Livingston.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Total Blackout
United KingdomDunfermline Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • jimhealy10 Jim Healy (@jimhealy10) reported from Grangemouth, Scotland

    @virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!

  • CollinsDecs John (@CollinsDecs) reported from Edinburgh, Scotland

    @ColourMeGreen5 I’m led to believe that all internet providers slowed there supplies down during lockdown as they were getting hammered. My WiFi with @virginmedia has been slow for months and it’s meant to be their top speed. 😤

  • bluejambo1874 Kenny Taylor (@bluejambo1874) reported from Edinburgh, Scotland

    @virginmedia landline not working again!! Waste of time and money but costs more to get rid of the useless thing

  • muddlinleigh Leigh (@muddlinleigh) reported from Edinburgh, Scotland

    @virginmedia Yet again my broadband connection has disappeared, rebooting hub hasn't helped. This is happening every day and when I do get connected it's super slow, not good enough!

  • gporter1983 Gary Porter (@gporter1983) reported from Glenrothes, Scotland

    @virginmedia status page is down, so unable to check if any issues, but our channels are not working properly, picture and sound keeps breaking up on all channels.

  • jayjay496 Jason O (@jayjay496) reported from Edinburgh, Scotland

    can you please sort your internet out @virginmedia! I apprecIate there’s probably more people on the network during the week but at the weekend and a very hot summer night.. constantly dropping in and out. It’s not like it’s cheap to have you as a service provider!

  • gm8arv David Taylor (@gm8arv) reported from Edinburgh, Scotland

    @wendyg I can likely change protocol if needed. No notice from @virginmedia about any change required or email service degradation, but that’s typical.

  • muddlinleigh Leigh (@muddlinleigh) reported from Edinburgh, Scotland

    @virginmedia Hi there, I've rang the number and they say that they can't waive the £35 connection fee and when I asked if I could have an email confirming my connection issues they said that wasn't possible either.

  • gporter1983 Gary Porter (@gporter1983) reported from Glenrothes, Scotland

    @virginmedia Not as bad as it was but picture still freezing now and again but the mini tv guide has started freezing when moving through channels.

  • CollinsDecs John (@CollinsDecs) reported from Edinburgh, Scotland

    @virginmedia I had an engineer out today as landline has been down for 4 days not that I minded as never use the thing. I mentioned my WiFi speed to engineer and he told me we were running at 59mbps & I’m paying for 200mbps although kindly sorted it for me. Just saying 🤔

  • muddlinleigh Leigh (@muddlinleigh) reported from Edinburgh, Scotland

    @virginmedia I have and a new hub is being sent out but that doesn't solve the problem of getting connected in the mean time. I'm an agency worker and paid by the hour so am losing income by not being able to get online. 1/2

  • __ambell Andrew Bell (@__ambell) reported from Edinburgh, Scotland

    @DavidDPaxton Virgin Media has been terrible recently, awful

  • clairejazz clairejazz (@clairejazz) reported from Edinburgh, Scotland

    Hey @virginmedia - having major connection problems in the EH6 area. I can’t work like this!

  • Girdy17 Scotty Girdwood (@Girdy17) reported from Edinburgh, Scotland

    @virginmedia how do I cancel my subscription

  • Sm1987 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Shaun 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Sm1987) reported from Glenrothes, Scotland

    @virginmedia been trying to cancel my contract for weeks now and spending hours waiting on customer relations online with no one to talk to just a sales team offering me something I can't afford

  • leilawallace leila wallace 🦋 (@leilawallace) reported from Edinburgh, Scotland

    hey @virginmedia your wifi is **** why are we paying for this 🙂🙂🙂🙂🙂🙂

  • muddlinleigh Leigh (@muddlinleigh) reported from Edinburgh, Scotland

    @virginmedia I've had issues with my broadband going down for the last fortnight and super slow when it is up, am working from home so not good enough. EH7.

  • Mike1874 Mike Smith (@Mike1874) reported from Edinburgh, Scotland

    @pwmcomms We've had similar problems with Virgin Media. I would suggest contacting their customer service team but that might take you the rest of the day...😒

  • gm8arv David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported from Edinburgh, Scotland

    I see @virginmedia down again - this time it’s the email service.

  • isabelembo Isabel MacNeill (@isabelembo) reported from Edinburgh, Scotland

    @virginmedia I have logged a complaint - still waiting for a reoly

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ThewlisAmy Amy Thewlis 💙 (@ThewlisAmy) reported

    Can you tell me @virginmedia why our TV and WiFi signal have gone off, it's very annoying 🙄😡

  • PlWireless PLWireless (@PlWireless) reported

    @virginmedia No you're not sorry. Empty words. Nobody in your company actually DOES anything to help customers or make dealing with you easier /better. What should only take 5 mins online has taken hours AND 40 quid off me and its still not sorted... You are objectively useless.

  • KulpaMichelle michelle kulpa (@KulpaMichelle) reported

    @virginmedia Thanks for the update. They have just put a red barrier around - but no repairs yet. Is there a reference number, in case we need to follow it up with BT? They never responded to my original tweet and told my neighbour over the phone it’s Virgin’s - so we’re concerned. Thanks

  • atkinsoncharlot Charlotte Atkinson (@atkinsoncharlot) reported

    @virginmedia Yep I’ve already tried that won’t let me sign in as my last payment was March . Now what ?

  • Mallowed_ Mal (@Mallowed_) reported

    @virginmedia with all due respect how is a member off the community going to know why my instillation date if you people at virgin media cant even give me a proper answer. I literally called to get everything set up ahead of time to avoid issues such as these but yet here we are...

  • Essieburton Estelle Burton (@Essieburton) reported

    @virginmedia Left Virgin media in mid January for @skytv You were given notice on the phone which you confirmed. So how come I'm still being billed?! Have sent a complaint. What's also annoying is that trying to leave is hard work. It's not beyond the realms of tech to simplify.

  • nigej72 Nigel (@nigej72) reported

    @virginmedia That's the problem, each time I call nothing happens, except you getting a customer frustrated and ready to leave. Thanks

  • BroxburnGers BroxGers (@BroxburnGers) reported

    @tagsbo @virginmedia If you phone them select you are thinking about leaving us. Service improves greatly, also UK call centre.

  • HOTNFROOT ‎‏ ً (@HOTNFROOT) reported

    @MaxSappa @virginmedia they are pathetic, i wish i never joined them

  • WestEndBluenose West End Bluenose (@WestEndBluenose) reported

    @tagsbo @virginmedia Try out BT. Probably the best customer service I’ve experienced from a large company. Download speeds are good too. I’m getting 150mbps.