Virgin Media Outage Report in Dunfermline, Fife, Scotland
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The latest reports from users having issues in Dunfermline come from postal codes KY11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Glenrothes, Dunfermline, Livingston, Bathgate, Rosyth and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
||
| Edinburgh |
Internet | |
| Glenrothes |
Internet | |
| Edinburgh |
Wi-fi | |
| Dunfermline |
Internet | |
| Edinburgh |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Simplesticks
(@thesimplestick) reported
from
Edinburgh, Scotland
@virginmedia How can I send in positive feedback about one of your customer support team? I was having multiple problems with kit, billing and tech faults. After numerous calls, web chat etc I called today to sort this out and Dale was fabulous. I’d like to send a proper thanks.
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Stephen Debon
(@sdebon) reported
from
Edinburgh, Scotland
@virginmedia It's about listening to the customer and applying common sense rather than dismissing them & going through a list of useless troubleshooting questions which end up being the same anyway.I have a box that is lit like a Xmas tree & reboots itself instead no.We go through the list.
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Jason Baxter
(@PanoramicBaxter) reported
from
Edinburgh, Scotland
@virginmedia and I don’t really care how you do it but you fix the broadband today… this is NOT on. I’m going to request compensation
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Bubbles&Bling
(@AudreyBubbles) reported
from
Edinburgh, Scotland
@virginmedia can you please advise when you will have broadband available in Eh6, yesterday it went off at 10am for ‘improvements’… it should have been back at 6pm, yet it is still down as you now say ‘the issue is more complex’. This is day 2 where I unable to work from home
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Robby #StayHome #SaveLives
(@RobbyRSSRobot) reported
from
Edinburgh, Scotland
@virginmedia Are you having connection problems in the EH13 area? Broadband keeps dropping out.
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Ricky Goold 🏴 🇪🇺
(@Graemereaper) reported
from
Edinburgh, Scotland
@virginmedia I have not been able to access any Virgin Media broadband services - either my own or the local hotspot - since around 6pm. I have turned my router off and on again before you ask. Down Detector suggests a national problem with Virgin broadband.
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Kirsty MacAulay
(@CallMeMizzMac) reported
from
Edinburgh, Scotland
@virginmedia @GBNEWS Virgin TV and services down in most of the UK.
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steve berridge
(@Scotwolf2Steve) reported
from
Livingston, Scotland
@virginmedia hi TV box & Router switched off and rebooted minutes later, No broadband since. Got live TV but catch up etc not working. EH54 5HR. Used online help wasn't working, but is now saying network error. Can you confirm problem I've rebooted router etc. Thanks
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Ricky Goold 🏴 🇪🇺
(@Graemereaper) reported
from
Edinburgh, Scotland
@virginmedia But you're not an automated service. You're a human being from Virgin Media who I've reported this to.
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Steve Crichton 🏴
(@SMC2502) reported
from
Glenrothes, Scotland
@GregWilliams85 @virginmedia 50 bucks a month for a **** service. Sound familiar.....
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Jason Baxter
(@PanoramicBaxter) reported
from
Edinburgh, Scotland
@virginmedia issues 1. No broadband since 5pm last night, still nothing 2. Your team successfully pissed of my very pregnant partner yesterday re an engineer visit. She can’t work today because of NO broadband 🤬
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Ricky Goold 🏴 🇪🇺
(@Graemereaper) reported
from
Edinburgh, Scotland
@MartinGoold @virginmedia Yes, I've just seen the headline on the news. My WhatsApp isn't working, but I can access Facebook. Down Detector suggests a national Virgin Media issue.
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Sandy Sneddon
(@SandySneddon) reported
from
Edinburgh, Scotland
Hi @virginmedia my Internet is down again, second day in a row in EH17. I've checked cables, rebooted the router and reset it all to no avail. Please get someone to phone me
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Simplesticks
(@thesimplestick) reported
from
Edinburgh, Scotland
@virginmedia Nah. They only give out first names but I have the call log time for (all of ) the teams I have spoken to over the past month or so. It’s been a long drawn out issue.
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David Hardie
(@Albynpark) reported
from
Edinburgh, Scotland
Anyone else having trouble with @virginmedia today?
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paul macready
(@duklaprm) reported
from
Broxburn, Scotland
@virginmedia no devices can connect to router. Yet more shambolic service....you guys are an absolute disgrace. End of contract can't come quick enough @BT @SkyUK
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Ricky Goold 🏴 🇪🇺
(@Graemereaper) reported
from
Edinburgh, Scotland
@virginmedia Why? This is a national problem, apparently. What will me clogging up the phone line achieve? It's not just the Facebook-owned apps, it's your broadband service too.
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paul macready
(@duklaprm) reported
from
Broxburn, Scotland
@SkyUK would love skyglass right now. Will u pay my early exit contract fees from @virginmedia so I can end this hellish service before christmas. Thanks.
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Stephen Debon
(@sdebon) reported
from
Edinburgh, Scotland
Without any shadow of a doubt @virginmedia you have by far the worst customer service available. Just called them for the problem with my box and as always it's awful and a real nightmare. My bills are far from being cheap yet you treat you customers like 💩💩 #nothappy 😤😤
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Steve Crichton 🏴
(@SMC2502) reported
from
Glenrothes, Scotland
@virginmedia What's up with WiFi in KY6 1EB area? Been down for hours now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Stacey Shioda
(@staceylou0903) reported
@virginmedia @VirginMediaCorp your service is disgusting!! I’ve spent three days on the phone trying to sort out my internet, over an hour on hold every single time to be hung up on!!! All this money & no service! Changing to another company ASAP! @skytv what offers do you have?
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Draw my Town
(@drawmytown) reported
@virginmedia Very slow Virgin Media box (possibly needs a hardware upgrade).
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Graham Glover
(@grayglove) reported
@virginmedia I've been calling your 150 number for two days now, can never get through.
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karl rushton
(@Karlculese) reported
@virginmedia why is it that existing loyal customers never get access to offers like you offer new customers, does our loyalty mean nothing to you?
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Andrea Vitti
(@AVSunday) reported
@virginmedia It was regarding a signal issue that was ‘fixed’ by an engineer yesterday. He came out said it was fixed 3 hours later the same issues again. Working from home and 2 boys on Zoom learning is having a serious impact on us. I pay £41 a month for a terrible service. 😡😡😡😡😡😡😡😡
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Nigel McArthur
(@nigel_mca) reported
@virginmedia No, still waiting 3 days now. New router installed and still having issues. Tried ringing 150(not working) other number constantly engaged. WiFi dropping out, laptop won't find WiFi even though router is 15ft away. Not fit for purpose, shocking customer support, raging!
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Alex Winwood
(@alexwinwood1) reported
@virginmedia They replied with use the instructions on our website then said use autofil answers which the question was "is there anything I can help you with" The options were "No" "that's all" "I don't think so" pressed don't think so it said OK thanks then asked for feedback....
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nick sylvester
(@nickmsylv) reported
@hanmae_xo @virginmedia Hi hannah. I cancelled mine via their text service this morning
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Pixie Late 🎀
(@pixie_late) reported
@virginmedia I swear I’ve never had a more incompetent customer service in my life. You’ve made a mistake by charging me a lot more before my contract ended, upgraded me with mobile thinking your billing mistake was handled to find out nothing was done about it?!
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Chizzy 22
(@Cheech69670973) reported
@virginmedia Can you help me please.