Virgin Media Outage Report in Dunfermline, Fife, Scotland

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Kirkcaldy, Edinburgh, Livingston, Dunfermline, Grangemouth, Glenrothes, Bathgate, and Rosyth.

City	Problem Type	Report Time
Kirkcaldy	TV	4 hours ago
Kirkcaldy	TV	2 days ago
Edinburgh	TV	3 days ago
Livingston	TV	3 days ago
Edinburgh	Internet	3 days ago
Edinburgh	Total Blackout	4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

• 
  Parry (@parry1875) reported 0 seconds ago from Edinburgh, Scotland

  @virginmedia I’d advise you sort out the service and don’t expect me to waste anymore of my time trying to get through to a non existent call centre! Cheeky ****!

• 
  Parry (@parry1875) reported 3 minutes ago from Edinburgh, Scotland

  Will @virginmedia continue to ignore me over my loss of service and still expect to my bill to be paid at the end of the month?

• 
  🦋Bex Wimberley (@Hunnichild1) reported 4 minutes ago from Edinburgh, Scotland

  @TSScot Could you help with with an issue with @virginmedia at all?

• 
  Parry (@parry1875) reported 7 minutes ago from Edinburgh, Scotland

  @virginmedia I’ve sent over 100 messages, unfortunately this is the level of service you are providing. I’ve checked the loss of service and it says it’s all up and running fine! Please don’t expect me to pay you for a service you can’t provide. I will be cancelling my direct debit with yous.

• 
  Audrey Anderson (@audanderson1) reported 16 minutes ago from Edinburgh, Scotland

  @virginmedia contacted your 150 number and asked to use the text service which I did . Unfortunately they asked to contact oomph team on 150 . Unable to get through on 150 to speak to an advised as just a message telling me to use text service help please

• 
  Kate Nevens (@katenevens) reported 19 minutes ago from Edinburgh, Scotland

  @virginmedia our internet is down in Edinburgh EH10. Could you confirm you’re aware / working on this?

• 
  🦋Bex Wimberley (@Hunnichild1) reported 20 minutes ago from Edinburgh, Scotland

  Cut off after 25 minutes trying to get through to find out why I have no service, after a 12 hour shift, thanks @virginmedia

• 
  Parry (@parry1875) reported 29 minutes ago from Edinburgh, Scotland

  @virginmedia Clearly Virgin cant stick to a contract agreement with providing a service

• 
  Trevor Cowin (@trevorcowin) reported 32 minutes ago from Edinburgh, Scotland

  @PantsShaton @jamtarts1972 @AdamsRightBoot You can choose, sky customer, online only, virgin media customer etc. I signed up around 30 mins ago, code is case sensitive FOOTBALL1

• 
  Aimee C (@aimeecrausaz1) reported 34 minutes ago from Edinburgh, Scotland

  @virginmedia @PED7 @lizzidoyle You're service is so incredibly CRAP I wouldnt know the score!!!! 2 hours plus I've been waiting on a response!!!!!

• 
  Aimee C (@aimeecrausaz1) reported 34 minutes ago from Edinburgh, Scotland

  @virginmedia @parry1875 I messaged you 100 times unanswered over 4 hours on your online service and waited for an hour on hold on the phone!!! How do you plan to sort the issue? #virginmediafail

• 
  Haggisking (@Haggiskings) reported 35 minutes ago from Brightons, Scotland

  @virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....

• 
  Shez (@shehzadinho) reported 36 minutes ago from Brightons, Scotland

  I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf

• 
  Duncan MacColl (@hungryduncs) reported 39 minutes ago from Grangemouth, Scotland

  @virginmedia catch up not working ?

• 
  Parry (@parry1875) reported 41 minutes ago from Edinburgh, Scotland

  Will @virginmedia continue to ignore my loss or service?

• 
  Aimee C (@aimeecrausaz1) reported 41 minutes ago from Edinburgh, Scotland

  @virginmedia you're customer service is the worst I've ever experienced. Over 2 hours in messages support I've waiting with no response other than being told 1 hour ago, my issue would be responded to in 10 minutes.

• 
  Michael John Given (@MikeyGiven93) reported 45 minutes ago from Edinburgh, Scotland

  @virginmedia my tv service hasn’t been working for 2 days and your automated message telling me to turn it off and back on isn’t cutting the £85 a month!!! How can I speak to an actual human??

• 
  Parry (@parry1875) reported 45 minutes ago from Edinburgh, Scotland

  @Tommmbro @virginmedia ***** mate honestly. Aimee was on hold for almost an hour yesterday and back down again today. *******!

• 
  TheQueerGuy (@TheQueerGuy) reported 49 minutes ago from Edinburgh, Scotland

  Hey @virginmedia why can’t I down grade my package online, via email or live chat? I can upgrade no problem. Calling the customer help line says most of your offices are closed and I would have an hours wait to speak to someone. An hour!!!

• 
  Parry (@parry1875) reported 56 minutes ago from Edinburgh, Scotland

  @virginmedia I’ve sent over 100 messages, unfortunately this is the level of service you are providing. I’ve checked the loss of service and it says it’s all up and running fine! Please don’t expect me to pay you for a service you can’t provide. I will be cancelling my direct debit with yous

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RichieUK (@RichieUK_TTV) reported 4 minutes ago

  @RealSplinterUK @GBNEWS That’s not Virgin Media — that’s the awful production of the Tory news channel GBNews- it’s full of issues, apparently they don’t have any production engineers so it goes tits up

• 
  Clara (@mcnultyc4) reported 4 minutes ago

  @virginmedia your customer service is appalling! I’m trying to report a suspect fraud and no one is willing to help me!! Your customer service is disgusting

• 
  Steven Dewar (@sdewar12) reported 4 minutes ago

  @virginmedia Well thanks again you have completely ignored my problem as a customer. Its clear from all the interactions ive had with you you dont care about your customers. I will make sure to tell anyone who will listen that they shouldnt enter a contract with you or leave asap.

• 
  simone nepa (@simone_nepa) reported 4 minutes ago

  @virginmedia Raised already and just received an email informing me that my complain Is closed and I can contact Cisas if I want my complain reviewed. So I need to spend more time for your incompetency an unrespectful way to treat your customers.

• 
  Gabriella Rossetti (@GmkRossetti) reported 16 minutes ago

  @virginmedia Yes, I had 4 phone calls to the technical team in broadband. Each time they confirmed I was eligible but told me they couldn’t do it from their end. Each time they tried to “put me through” to another department (mobile, oomph, customer services), it was a dead end.

• 
  Charlotte Hunt (@CharlotteePayne) reported 16 minutes ago

  @virginmedia After raising our complaint, someone was supposed to call us back on Thursday evening but we still haven’t heard anything! I am appalled. #CustomerService #virginmedia

• 
  RicHardy (@richardhardy) reported 19 minutes ago

  @virginmedia Already rang 3 times and told as he is not a VM cust he shouldn’t be using the email account and no one will help…….. cust off twice and told they couldn’t do anything!! So what else do you propose?!

• 
  gilligan71 (@gilligan71) reported 22 minutes ago

  Just to say @virginmedia your service is atrocious. Been a loyal customer for years . Might be time to switch ! Paying for a service I’m not getting !!!!! Can’t book an engineer ! Moved from pillar to post ... terrible !!

• 
  Tina Old (@tinaolde) reported 24 minutes ago

  Just had a HOW DID WE DO FROM VIRGIN MEDIA when I wrote WORST COMPANY EVER some how it didn’t get delivered I GUESS THE TRUTH IS NOT WHAT THEY WANT TO HEAR

• 
  Craig Miles (@acraigmiles) reported 24 minutes ago

  @dermotsmith @drphilhammond I've just remembered that a few years ago the government changed the law, to require UK internet service providers, to keep users data for year. Whoever is his ISP (such as virgin media, BT, Talk Talk, Vodaphone etc), will have the records!