Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

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The latest reports from users having issues in Dunfermline come from postal codes KY12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 02/17/2026 03:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Livingston, Rosyth, Kirkcaldy, Dunfermline and Glenrothes.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh E-mail
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh E-mail
United KingdomEdinburgh TV

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • WmMorrison1984 William Morrison (@WmMorrison1984) reported from Edinburgh, Scotland

    @virginmedia Can someone please help me cancel my broadband it's now less than 30 days til my contract ends but have been trying to cancel for the last 13 days. Terrible customer service.

  • Mike1874 Mike Smith (@Mike1874) reported from Edinburgh, Scotland

    @Adullamite1 @virginmedia Trouble is we can't do without broadband as we're both working from home. Virgin don't even have a customer service email address. Marion has just spent 50 minutes on the phone. Quite awful.

  • MarkTempini Mark Tempini 🕹👏 (@MarkTempini) reported from Edinburgh, Scotland

    The only reason Virgin Media works for 10 mins before shitting itself again is so they don't have to pay anyone compensation for the outage

  • McDad19 McDad (@McDad19) reported from Edinburgh, Scotland

    Aaaand #virginmedia is down again...

  • Mike1874 Mike Smith (@Mike1874) reported from Edinburgh, Scotland

    @Adullamite1 @virginmedia Virgin is £133 per month for tv, broadband and phone. We have a deal which takes it down to £103 which is quite reasonable. But see trying to talk to someone...😒

  • WmMorrison1984 William Morrison (@WmMorrison1984) reported from Edinburgh, Scotland

    @virginmedia Can someone please help me cancel my broadband it's now less than 30 days til my contract ends but have been trying to cancel for the last 12 days. Terrible customer service.

  • paigelawsonhfc PaigeLawson💚 (@paigelawsonhfc) reported from Edinburgh, Scotland

    Not surprised one bit that Virgin Media wifi is down across the UK.. robbing shower of shites. Glad i got rid of them 👍🏼

  • csd1234 conradsutherlanddunn (@csd1234) reported from Kirkcaldy, Scotland

    @virginmedia Would love to but yet again your internet is down but saying no known issues!

  • KetaminePanda Augmented Deviant ⭕ (@KetaminePanda) reported from Brightons, Scotland

    So was playing competitively Overwatch last night, and on 3 separate times the ******* internet cut out. I lost a whole lot of points cause I couldn't get back in and got temporarily banned.. thanks Virgin #virginmedia

  • DannyZyw Danny Zyw (@DannyZyw) reported from Edinburgh, Scotland

    @StevenSum32 @virginmedia Edinburgh! Yes I’ve had same problems for last 2 weeks... rebooting doesn’t help.. presuming it’s to do with too much traffic during lockdown but some explanation from @virginmedia would help

  • McDad19 McDad (@McDad19) reported from Edinburgh, Scotland

    Aaand #virginmedia is down again!

  • jamiemchale Jamie McHale (@jamiemchale) reported from Edinburgh, Scotland

    So looks like yes, @virginmedia is having a big outage.

  • _HausOfVictor 𝚅𝚒𝚌𝚝𝚘𝚛 🌟 (@_HausOfVictor) reported from Edinburgh, Scotland

    @virginmedia Already done and nothing - this keeps happening every few days for a few hours at a time. Can’t believe I’m paying full price for a service I only get 70% of the time - especially annoying when I rely on it to work from home.

  • FraserStewart5 Fraser Stewart (@FraserStewart5) reported from Edinburgh, Scotland

    @virginmedia when will this outage be fixed

  • scottishchicp Paula ❤️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@scottishchicp) reported from Broxburn, Scotland

    @scuj1 @virginmedia Oh never thought of that!

  • gporter1983 Gary Porter (@gporter1983) reported from Glenrothes, Scotland

    @virginmedia how ironic that your service status page is down. No internet at all just now, it's been up and down all day.

  • SARFRAZRATHORE SAF (@SARFRAZRATHORE) reported from Edinburgh, Scotland

    @virginmedia your WiFi is absolutely awful. Our renewal is in July and if you don’t sort we are cancelling.

  • Johnmhunt John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    I’ve been looking at switching to the ultimate Oomph package with @virginmedia but it’s just gone up £20 and as an existing customer (not TV though) it’s probably not nearly as good a deal Vs new customer deal. Looks like I’ll have to renew with Sky again for 18 months.

  • garyfarmsocial garyfarmer🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garyfarmsocial) reported from Linlithgow, Scotland

    The @virginmedia challenge. How long can you keep your internet connection before it goes down. 26 minutes and you’re lucky.

  • Billybop Billy McKirdy (@Billybop) reported from Edinburgh, Scotland

    @virginmedia internet, broadband, WiFi, smart tv, all inaccessible due to continued signal problems in east Edinburgh, this is not acceptable at all, please resolve it, so much of our home activity relies on our internet access. 4 days now. This is poor service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jackfifield Jack Fifield (@jackfifield) reported

    @Gareth_Roberts_ I don't get how Virgin Media can call themselves a network provider when clearly they have no redundancy in their network. Jokers. Remembering how it went down in Kingston for days because of a single cable incident at a construction site.

  • Hubster999 Hubster (@Hubster999) reported

    @virginmedia Obviously I've done all that - People only resort to Twitter as a last resort to highlight a lack of resolution. What is most annoying is the way you manipulate the outage status. No phone since Friday yet you claim only in last 24 hours. All to avoid compensation.

  • QuixoticRocket iä iä Alex ftagn 🕹👾 (@QuixoticRocket) reported

    @virginmedia thanks for attempting to help but it’s been proven your twitter page can’t help. the issue is with general line stability in the area over the last 2 months. but trying to get virgin to admit to a problem is nigh impossible. best you can do is link the forums. been there thanks.

  • Wager1Janet Janet Wager (@Wager1Janet) reported

    @TonyMaudsley1 @virginmedia This is why I left them. Rubbish customer service and really bad internet connection that kept going off. I had been with them right from the beginning before it was Virgin media..Try BT not had a problem with them

  • jamesgibson279 James Gibson (@jamesgibson279) reported

    @virginmedia no internet or tv since yesterday morning (again)!wasted a day trying to contact you yesterday,finally get through and you won’t send a technician till Tuesday ????? What a joke you have lost a customer,will be looking for other providers😡😡

  • Gareth_Roberts_ Gareth Roberts (@Gareth_Roberts_) reported

    Hello @virginmedia Any chance of an actual update on whatever the issue facing TW12 is? We were told it would be sorted by Friday evening, then Saturday lunchtime, then Saturday night and now it’s Sunday afternoon. 48 hours with no services or explanation of WHAT the issue is.

  • LmuzF Lisa Felstead (@LmuzF) reported

    @virginmedia Thanks - good to know if the issue still isn’t rectified.

  • jamesgibson279 James Gibson (@jamesgibson279) reported

    @virginmedia meaningless apologies, words mean nothing, actions mean everything, you give people the run around while taking their money. Not only bad service but worse customer service. All to avoid issues with how bad the service is.

  • QuixoticRocket iä iä Alex ftagn 🕹👾 (@QuixoticRocket) reported

    @virginmedia the usual "there was an outage" and no response to what's causing the outages or why we've had so many over the last 2 months. it's almost like they're trying to avoid culpability by not admitting anything

  • rickpower Rick Power (@rickpower) reported

    @virginmedia It didn’t, it’s an issue being reported by many people so it seems to be a wider issue with Sky Sports HD on VM?