Virgin Media Outage Report in Dunfermline, Fife, Scotland
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The latest reports from users having issues in Dunfermline come from postal codes KY11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Livingston, Dunfermline, Bathgate, Lochgelly, Glenrothes and Kelty.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Livingston |
Total Blackout | |
| Dunfermline |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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trippfuller
(@trippfuller) reported
from
Edinburgh, Scotland
@virginmedia is the worst. Three days of off and on service has cost me significant time and money.
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Wendy Bell
(@WendyBe54745206) reported
from
Edinburgh, Scotland
@virginmedia Issues when you phone VM you are constantly transferred to different people cold transfer then if they put u on hold cut off .why is there no email or decent human web chat poor customer service I am still waiting to get complaints resolved
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🌸Jordy Deelight 🌸
(@jordy_deelight) reported
from
Edinburgh, Scotland
Hi @virginmedia I’ve been trying to repeatedly change my package, are you having issues technically?
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Ally
(@Nowhereman91) reported
from
Kirkcaldy, Scotland
@virginmedia a want to upgrade my account but your site hasn't let me view my options in over a week and I can't get through on the phone. Please help.
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bruce findlay 🟢 power to the people 🇺🇦✌
(@brucerisk) reported
from
Edinburgh, Scotland
@virginmedia Thank you, but, hey...they didn't fool me...just thought you should know and maybe warn others. I've had 'it' before but fortunately never been 'taken in'.
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trippfuller
(@trippfuller) reported
from
Edinburgh, Scotland
@virginmedia Day 4 of outage...
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The Bar Fly
(@thebarfly) reported
from
Edinburgh, Scotland
@virginmedia Is there a broadband outage in Edinburgh EH11 just now?
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The Bar Fly
(@thebarfly) reported
from
Edinburgh, Scotland
@virginmedia I also phoned to report on Thursday but was then told yesterday there was no record of that so must be lying. The customer service on the phone is truly atrocious. Your services are great when they work, your customer services the opposite.
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lostinleith 🇺🇦
(@neillhope) reported
from
Edinburgh, Scotland
@vmbusiness your internet is so down in EH5 even your outage checker is down!
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trippfuller
(@trippfuller) reported
from
Edinburgh, Scotland
@virginmedia It's a bit offensive to send someone u cost significant income a link so they can get a fee bucks. If u just communicate sucking in advance those who count on service can arrange.
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Neil Finlayson
(@neilfinlayson) reported
from
Edinburgh, Scotland
@virginmedia we’re very displeased with your Internet speed. Up and down like a yoyo. CityFibre next stop
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Kyle
(@KSC_319) reported
from
Edinburgh, Scotland
Virgin media are the worst company in the universe to deal with
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The Bar Fly
(@thebarfly) reported
from
Edinburgh, Scotland
@virginmedia And the scheduled engineer call tomorrow got cancelled because of this unrelated and later supposed outage. It’s a farce.
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Tullia
(@thelifeoftul) reported
from
Edinburgh, Scotland
@virginmedia @virginmedia now your service status is saying there are no issues in the EH7 area yet we’ve received a text that we won’t have wifi yet again till tomorrow morning? Please can you communicate what is going on?
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willie shiells
(@wshiells) reported
from
Edinburgh, Scotland
@virginmedia , spent 2 hours online chat with yourselves, then passed onto customer service , now 5 hours later still no response. Worst customer service out there folks
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Wendy Bell
(@WendyBe54745206) reported
from
Edinburgh, Scotland
@virginmedia desperate to speak to someone phoned hour later speaking to someone transferred 3 times then wanted a manger on hold then cut me off worst customer service department. No web chat on website no email address it's ridiculous can you help
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The Bar Fly
(@thebarfly) reported
from
Edinburgh, Scotland
@virginmedia Nothing. The frustration is there’s no record of an outage yet I’m now told it will be 21st when that is fixed. At which point my issue is still going to exist and I’ll have to phone the awful call centre again to beg for an engineer.
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Ryan
(@rykoonmesto7) reported
from
Edinburgh, Scotland
@virginmedia been down all morning, reset router and checked service status and everything online
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The Bar Fly
(@thebarfly) reported
from
Edinburgh, Scotland
@virginmedia It claims intermittent issues. Mine has been totally dead for the past two days. I appreciate there is nothing you can do. It means when that is fixed and I still have my issue, I’ll have to start again to report then patiently wait till they can be bothered sending someone.
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Tullia
(@thelifeoftul) reported
from
Edinburgh, Scotland
@ScottM083 @virginmedia If that’s the case then Virgin need to communicate this to their customers as the lack of communication is doing more damage than the lack of wifi at this point! 🙈
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Wendy
(@Wednesday_IC) reported
@sharonodea @virginmedia If I could just chime in. This isn’t unusual. I moved in April. I was emailed repeatedly saying the box to return my router was on its way. It never arrived. Then was offered the chance of having it collected. I agreed. Offered again. Agreed. (X10) something is wrong here.
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Mike Lewey 💙
(@MikeLewey) reported
@virginmedia NOT HAPPY. New install to new build house moved by VM from 04 June to 07 Aug! UNACCEPTABLE! Wish I went with another provider! Please help @virginmedia !
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Tony Maidment
(@tonymaidment1) reported
So, the saga continues, having sorted out the previous issue I have now received an email saying I now owe £55 and being charged £7.50 . This is after a telephone call I received after my tweet last week. Please sort this out @virginmedia @richardbranson @BBCWatchdog
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Chrysanthi
(@chrysanthemamma) reported
@virginmedia what is happening with the internet? last night it went down and we have nothing yet! Trying to get a check on the area and it says account issue!Please help as some of us need to work from home. Portsmouth
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NLC
(@dustingknuckles) reported
Move from @SkyUK broadband to @virginmedia, they said. It’ll be better, they said. Not even customers yet and filing a formal complaint. Telephone customer services don’t listen, don’t offer a solution for a VM error and only follow a patronising script.
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Mark Luker
(@MLuker85) reported
Hello @virginmedia any issues in the CRO 03 area? I’ve had no internet all morning and nothing listed when I log on and check.
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Matt Day
(@reformattday) reported
@virginmedia Yes. Your service checker says it’s unable to check the service.
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𝗕𝗹𝗮𝗰𝗸 𝗦𝗵𝗲𝗲𝗽:
(@AB1ackSheep) reported
@gbnews all other networks such as Virgin Media and Sky broadcasts are transmitting fine, the issue seems related to mobile devices only.#gbnews
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Steve Bayes
(@bayessteve) reported
@virginmedia I can connect to my router and extender but cannot download anything and some tv service not working in BN13 area??
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sho
(@sheonasaur) reported
@virginmedia I logged a complaint weeks ago about poor connection issues causing us to miss work. The same happened again last week. I’ve heard nothing from my complaint. Where can I escalate this to in writing please? I don’t want to waste time on a phone queue.