Virgin Media outages and service status in Dunfermline, Scotland

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Kirkcaldy, Dunfermline, Glenrothes, Cowdenbeath, Livingston, and Linlithgow.

City	Problem Type	Report Time
Edinburgh	Wi-fi	17 hours ago
Edinburgh	Wi-fi	1 day ago
Kirkcaldy	Internet	1 day ago
Edinburgh	E-mail	1 day ago
Kirkcaldy	Internet	2 days ago
Kirkcaldy	Internet	2 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

• 
  James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported 2 minutes ago from Edinburgh, Scotland

  @virginmedia BTW. It’s not an ‘intermittent’ issue - I’ve had no service at all for 18 hours, and what exactly does ‘taking us a little longer than usual’ to fix actually mean?

• 
  Tullia (@thelifeoftul) reported 3 minutes ago from Edinburgh, Scotland

  @virginmedia @virginmedia now your service status is saying there are no issues in the EH7 area yet we’ve received a text that we won’t have wifi yet again till tomorrow morning? Please can you communicate what is going on?

• 
  The Bar Fly (@thebarfly) reported 6 minutes ago from Edinburgh, Scotland

  @virginmedia Nothing. The frustration is there’s no record of an outage yet I’m now told it will be 21st when that is fixed. At which point my issue is still going to exist and I’ll have to phone the awful call centre again to beg for an engineer.

• 
  Derek Scott (@DegsyScott) reported 6 minutes ago from Edinburgh, Scotland

  @virginmedia Stupid question!

• 
  Ewan Walker (@e_red_squirrel) reported 9 minutes ago from Edinburgh, Scotland

  @virginmedia TiVo box down... No broadband or TV for the last hour in EH4. Called and your tests say there is nothing wrong but try resetting the box. 🤔 Done 3 times while waiting 50mins on your customer 'No' service answering my call! 😡

• 
  Ryan (@rykoonmesto7) reported 12 minutes ago from Edinburgh, Scotland

  @virginmedia been down all morning, reset router and checked service status and everything online

• 
  Louise Hamilton (@louham74) reported 16 minutes ago from Grangemouth, Scotland

  @virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬

• 
  Patrick McCarthy (@PatMcCarthy37) reported 23 minutes ago from Edinburgh, Scotland

  @virginmedia Neither of these things have happened. The last person on the help desk that I spoke to denied that the account was associated with my VM account and did not want to talk to me. Nothing happens when the Help Desk can't sort it themselves Please deal with this.

• 
  Peter Tuffy (@bigtoodle) reported 27 minutes ago from Edinburgh, Scotland

  @virginmedia Well as usual you are not proactive to customers informing them of a lack of service. You instead are always reactive when someone complains and slow to compensate for loss of service. Your frequency of drop outs in service are held as secretive.

• 
  Shirley Monteith (@lethalshirl) reported 28 minutes ago from Edinburgh, Scotland

  @virginmedia Broadband is intermittent & says connection is unstable. I’ve done all checks. Also my remote for V6 box is not working & can’t pair the new remote with the TiVo box - light doesn’t go off & remote doesn’t beep. I’d like someone to come & look at both.

• 
  diandrick (@ladyracer70) reported 30 minutes ago from Edinburgh, Scotland

  @virginmedia Thanks for asking. An operator will call me back tomorrow, as it’s part of an ongoing three week saga. I’m so disappointed as I’ve been a loyal VM (originally Telewest) customer for around 30 years. Remaining hopeful 🙃

• 
  Shirley Monteith (@lethalshirl) reported 30 minutes ago from Edinburgh, Scotland

  @virginmedia I am going round in circles trying to speak to someone or email you with problems I’m having with broadband & TV! Your system keeps knocking me back - I just want help! #frustratededinburgh

• 
  Karen 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺⭐ (@karen_coops81) reported 39 minutes ago from Edinburgh, Scotland

  Need a new service provider @virginmedia has just gone up by £25. Recommendations please.

• 
  Billy Doyle (@wcd07) reported 41 minutes ago from Livingston, Scotland

  @biker_Ian @Craids Think I'll be changing no. My @virginmedia still down. Shocking service 🤬

• 
  Wendy Bell (@WendyBe54745206) reported 41 minutes ago from Edinburgh, Scotland

  @virginmedia Issues when you phone VM you are constantly transferred to different people cold transfer then if they put u on hold cut off .why is there no email or decent human web chat poor customer service I am still waiting to get complaints resolved

• 
  Nicola❤️🏳️‍🌈❤️ (@pixiecat5) reported 53 minutes ago from Cowdenbeath, Scotland

  @virginmedia no internet for 4 days now. Outage reported Fri. No updates other than the resolution date moving every day. No text updates as promised. @FifeCouncil you have cut the cable whilst replacing Streetlighting. Contact me please. I cannot work hence can't earn anything

• 
  Ashley (@ashjrox) reported 53 minutes ago from Edinburgh, Scotland

  I've had rude calls with some staff, spent over £9 on calls to @TravelodgeUK to get this refunded for the charity, their customer service emailed saying that even though two of their staff & virgin media said I should get a refund that they are not going to refund. #badservice

• 
  victoria carolina (@vcash78) reported 56 minutes ago from Edinburgh, Scotland

  I was left without service for a week with multiple lies, promises of calls that didn’t happen and appalling customer service … you promise compensation of a month for free, the next you state £650 for disconnection. We are in a coat of living crisis you idiots! @virginmedia

• 
  Darren Obbard is on mastodon (@DarrenObbard) reported 56 minutes ago from Edinburgh, Scotland

  @virginmedia Yes. Yesterday. Which is why our phone doesn't work. No adapter, despite being assured it would be sent.

• 
  Derek Scott (@DegsyScott) reported 57 minutes ago from Edinburgh, Scotland

  @benjitindz @virginmedia Product is good, customer service non existent

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chance Walton-Ashmore (he/him) (@AshmoreWalton) reported 2 minutes ago

  @virginmedia after asking to change my payment date 4 times and extra on the chat and app. Also being told it’s been changed. Now I’m told it cannot be done due to a system issue and maximum amount of changes have been taken. It hasn’t been changed. Terrible customer service.

• 
  GW (@GGWilliams72) reported 4 minutes ago

  @cdavo25 @virginmedia I had Stream Box and Broadband set up yesterday. Neither working today, tried Cust Serv’s on hold over 45 mins and still no answer! These people are as garbage as their services, spend your money elsewhere. I’m going back to @SkyUK 👍🏻👍🏻👍🏻

• 
  Sekret Machines (@privatepilotuk) reported 5 minutes ago

  and still @o2 have done nothing about this disaster of a sign in process with @virginmedia Fire your developers. #Clueless

• 
  Kris (@KrisTaylor1992) reported 12 minutes ago

  @ryantegan @skytv Cancel, then sign up in your partners name as a new customer. I do this with Virgin Media. I went from £58 to £28 and kept me as a customer. Best case retentions will offer you a better deal, worst case your partner gets new customer discounts.

• 
  Jade 🩵 (@xjade_h) reported 14 minutes ago

  Seriously @virginmedia has the WORST customer service and will just harass you 24/7 without a care in the world 🙄

• 
  Rooster (@Rooster_Innit) reported 14 minutes ago

  @virginmedia no TV/Broadband in B28 for last 2 hours. Is this an area outage?

• 
  dEBT shredder (@andybearz) reported 15 minutes ago

  @robert_grieve @virginmedia Yup Terrible customer service Seems to be once they have you signed up they no longer give a ****

• 
  Truthwillsetyoufree (@Truthwills26171) reported 17 minutes ago

  @RakeLark @handsomedave32 @VirginMediaNews What personal issues, my disgust at the race baiting grifters and the morons who support them? If that’s a personal issue I’ll happily hold it. Where did I say it wasn’t a concern or problem? I stated facts about Virgin Media, & that many agencies can get state funds!

• 
  Pekalton (@Pekalton) reported 18 minutes ago

  @ConorPDunne I agree Connor. It’s time for a complete change of direction for RTÉ. I’ve lost interest in the LLS and RoT. I get RoT brings tourism to Kerry but it’s time for a change. RTÉ is still living in the times gone past. What exactly are we paying TV licence for? Virgin Media is as bad

• 
  KopiteinPoland (@KopiteinPoland) reported 19 minutes ago

  I never had issue with @o2 until they merged with virgin media. Now I wouldn’t recommend them to anyone. You try and use the website, pages don’t load. Information isn’t available. How do you keep on top of your account. #awfulservice #neveragain