Virgin Media outages and service status in Dunfermline, Scotland

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Dunfermline, Edinburgh, Glenrothes, Cowdenbeath, Livingston, Kirkcaldy, and Linlithgow.

City	Problem Type	Report Time
Dunfermline	Internet	16 hours ago
Dunfermline	Internet	24 hours ago
Edinburgh	Wi-fi	2 days ago
Glenrothes	Internet	3 days ago
Cowdenbeath	Total Blackout	3 days ago
Edinburgh	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

• 
  James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported 1 minute ago from Edinburgh, Scotland

  @virginmedia BTW. It’s not an ‘intermittent’ issue - I’ve had no service at all for 18 hours, and what exactly does ‘taking us a little longer than usual’ to fix actually mean?

• 
  Ryan Meston (@ryanmeston07) reported 2 minutes ago from Edinburgh, Scotland

  @virginmedia fix red button

• 
  Patrick McCarthy (@PatMcCarthy37) reported 11 minutes ago from Edinburgh, Scotland

  @virginmedia What is going on with your email service? You don't recognise my password causing me to keep changing it and now you've locked me out and stopped me doing that. Awful service.

• 
  Karen 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺⭐ (@karen_coops81) reported 13 minutes ago from Edinburgh, Scotland

  Need a new service provider @virginmedia has just gone up by £25. Recommendations please.

• 
  victoria carolina (@vcash78) reported 14 minutes ago from Edinburgh, Scotland

  @virginmedia I am on the phone right now and like I’ve said. The service I am receiving is disgusting. 40 minutes call and to be told that in a #CostOfLivingCrisis you want £650+ to disconnect a service. Must’ve been robbers you merged with as this is criminal behaviour.

• 
  Scott Brownridge (@ScottBrownridge) reported 21 minutes ago from Edinburgh, Scotland

  @virginmedia any idea why my internet keeps dropping off. No issues that I can see in the area. Been doing it for two days now.

• 
  Patrick McCarthy (@PatMcCarthy37) reported 21 minutes ago from Edinburgh, Scotland

  @AndyHarrison123 @virginmedia Help desk pretty much admitted it. Said suspicious activity. No doubt me constantly changing my password. Suggested fix within 5-days. Said they would email me when done!!!! First noticed it about a week ago. Galling when you get the followup marketing text.

• 
  Patrick McCarthy (@PatMcCarthy37) reported 24 minutes ago from Edinburgh, Scotland

  @virginmedia I managed to find a phone number to call you. The message 'don't contact us unless you need to' isn't great is it! Follow up text asks me to rate VM on the basis of my interaction. Not fair is it. Not the help desk fault if everything else is so bad.

• 
  Lesley Neilan (@lesley_neilan) reported 26 minutes ago from Edinburgh, Scotland

  Hi @virginmedia it seems channel 160 is no longer authorised? (for me). Called 150, got text with link to check, advice? Call after 8am tomorrow. Any info on the issue much appreciated thanks

• 
  James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported 27 minutes ago from Edinburgh, Scotland

  @virginmedia I have now had no service - internet, tv, phone - for 24 hours. It’s impossible to speak with someone about this. There is only a vague automated message about a ‘complicated problem’. How can I get this fixed? What are you doing to address this?

• 
  Laura Barbour (@dreamingisfree) reported 29 minutes ago from Bo’ness, Scotland

  service agent who tells me an appointment is scheduled for the 15th November. Shall I laugh or scream? 7 weeks with no WiFi? @virginmedia (2)

• 
  Acky (@lexo6647) reported 29 minutes ago from Edinburgh, Scotland

  @virginmedia been trying to get through to you. Finally got through to try and speak to a customer service and was cut off immediately when transferred from automated service to an actual person. Trying to sort out my 80 year old dads tv service. Awful service

• 
  Derek Scott (@DegsyScott) reported 33 minutes ago from Grangemouth, Scotland

  @benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent

• 
  victoria carolina (@vcash78) reported 38 minutes ago from Edinburgh, Scotland

  @virginmedia Just said it would be back on by 1230. It’s not … paying a fortune (way above the odds!) a month for service I’m not getting. New contract with another provider incoming.

• 
  Spike (@Spike61987764) reported 42 minutes ago from Edinburgh, Scotland

  @virginmedia what is going on? No television or broadband from 550pm Thursday the 30th of June. Estimated fix was 3am 1st of July. Guess what? Still nothing. Now estimate is 12pm today. Aye thats no happening. What time will the service I'm paying for be back online?

• 
  Jill Scorer (@JillScorer1) reported 49 minutes ago from Dalgety Bay, Scotland

  @lornagilmour_ @virginmedia @SkyUK How to make a complaint via phone. Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. WONDER IF THIS WOULD WORK?

• 
  Evelyn Love-Gajardo (@gajarlove) reported 54 minutes ago from Edinburgh, Scotland

  @virginmedia It's not showing up and it's now been down since first thing yesterday. They are elderly and need their landline to be working. Is there a way to speak to someone if it's not fixed by 4?

• 
  Roddy Elliott (@galleonskip) reported 55 minutes ago from Edinburgh, Scotland

  @virginmedia Got a message after power outage in Edinburgh yesterday that Virgin Services had been restored - internet is okay but ‘phone line off. Is this a known issue, EH16

• 
  Philippa Wright (@philippawrightt) reported 56 minutes ago from Edinburgh, Scotland

  @virginmedia Sorry? Like my formal complaint - I’m unsure if you have read my tweet? I bought a box and returned the WiFi myself. Ombudsman time?

• 
  upgrade completed (@etjorgensen) reported 57 minutes ago from Edinburgh, Scotland

  That's virgin media back down to £30 a month from £53, all because of one call. If energy prices are going up just tell everyone you can't afford them any more and they'll soon offer a discount!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Swivel Eyed (@swiveleyed24) reported 6 minutes ago

  @Benleo @virginmedia I moved to community fibre a couple of years ago. Quarter the cost, faster Internet and better customer service.

• 
  Lou D🌹 🇬🇧 🇺🇦 (@louderry) reported 7 minutes ago

  @virginmedia no Internet for 2 days saying won't be fixed until Friday, I thought southern water was the worst, you've proved me wrong.

• 
  FootballCricketMad (@fcmad1960) reported 7 minutes ago

  @virginmedia Hi there, my problems are still unresolved and even your "Resolutions" team is blanking me. I need confirmation that we're at the end of the road so I can go to the regulator. How can I get this pls?

• 
  simon (@simon201831) reported 7 minutes ago

  @LutzSchueler Good afternoon Mr Lutz SchulerI am virgin media customer for long time I seen the updates to upgrade to 360 box at present I not ready to do so because got so much recording on the V6 box , is it possible you can do something similar to iCloud or hard drive where you can

• 
  Matt West (@itswesty) reported 7 minutes ago

  @virginmedia Residential I've had 4 calls that have cut out after a few minutes and I've had to cancel a project. An engineer is coming out tomorrow. Not going well...

• 
  v (@uraniumfroge) reported 10 minutes ago

  @virginmedia What’s crazy is that after all this, we were told we’d still have to pay cancellation fees if we leave despite the fact that the service hasn’t even been installed.

• 
  Paul Phillips (@tiger20004) reported 14 minutes ago

  @nufcrichys If you are a Virgin Media customer, all three finals are free on Channel 526; no HBO or TNT subscription is needed.

• 
  Martin Collins (@Martin84Collins) reported 16 minutes ago

  @virginmedia Any update on this issue as anything in the virginmedia store when you try and load it up it freezes. There is a TV issue in service status it says it should have been resolved yesterday. My area reference is 031. Thanks

• 
  Steve Austin (Not the real one) 🇬🇧 (@Donatedparts) reported 25 minutes ago

  @Benleo @marktenjag @virginmedia File an official complaint stating you were misled & want the contract cancelled without penalty. You can use a Consumer Rights Template from Citizens Advice. Escalate to a Communications Ombudsman if the company rejects your claim or fails to resolve it within 8 weeks.

• 
  Adrienne Ayres (@adrienne_ayres) reported 30 minutes ago

  @virginmedia No consistent WiFi at 8pm today at CT3 2BA I thought full fibre meant a consistent service???