Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Dunfermline come from postal codes KY11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 11/24/2025 12:55

November 24: Problems at Virgin Media

Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Bathgate, Lochgelly, Glenrothes, Kelty, Livingston and Kirkcaldy.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh TV
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh TV
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • PanoramicBaxter Jason Baxter (@PanoramicBaxter) reported from Edinburgh, Scotland

    @virginmedia issues 1. No broadband since 5pm last night, still nothing 2. Your team successfully pissed of my very pregnant partner yesterday re an engineer visit. She can’t work today because of NO broadband 🤬

  • Albynpark David Hardie (@Albynpark) reported from Edinburgh, Scotland

    Anyone else having trouble with @virginmedia today?

  • BryMillan Bryan Millan (@BryMillan) reported from Edinburgh, Scotland

    @virginmedia how much longer is the TV service going to be down? Currently at 6 hours

  • CallMeMizzMac Kirsty MacAulay (@CallMeMizzMac) reported from Edinburgh, Scotland

    @virginmedia @GBNEWS Virgin TV and services down in most of the UK.

  • duklaprm paul macready (@duklaprm) reported from Broxburn, Scotland

    @virginmedia no devices can connect to router. Yet more shambolic service....you guys are an absolute disgrace. End of contract can't come quick enough @BT @SkyUK

  • duklaprm paul macready (@duklaprm) reported from Broxburn, Scotland

    @SkyUK would love skyglass right now. Will u pay my early exit contract fees from @virginmedia so I can end this hellish service before christmas. Thanks.

  • sdebon Stephen Debon (@sdebon) reported from Edinburgh, Scotland

    Without any shadow of a doubt @virginmedia you have by far the worst customer service available. Just called them for the problem with my box and as always it's awful and a real nightmare. My bills are far from being cheap yet you treat you customers like 💩💩 #nothappy 😤😤

  • jill_r_robb Jill Robb (@jill_r_robb) reported from Edinburgh, Scotland

    C133 errors @virginmedia #virginmedia that’s been almost all day

  • thesimplestick Simplesticks (@thesimplestick) reported from Edinburgh, Scotland

    @virginmedia How can I send in positive feedback about one of your customer support team? I was having multiple problems with kit, billing and tech faults. After numerous calls, web chat etc I called today to sort this out and Dale was fabulous. I’d like to send a proper thanks.

  • IanatGyle Ian McPherson (@IanatGyle) reported from Edinburgh, Scotland

    @virginmedia where are my SMS updates on TV issue?

  • thesimplestick Simplesticks (@thesimplestick) reported from Edinburgh, Scotland

    @virginmedia Nah. They only give out first names but I have the call log time for (all of ) the teams I have spoken to over the past month or so. It’s been a long drawn out issue.

  • AudreyBubbles Bubbles&Bling (@AudreyBubbles) reported from Edinburgh, Scotland

    @virginmedia can you please advise when you will have broadband available in Eh6, yesterday it went off at 10am for ‘improvements’… it should have been back at 6pm, yet it is still down as you now say ‘the issue is more complex’. This is day 2 where I unable to work from home

  • Scotwolf2Steve steve berridge (@Scotwolf2Steve) reported from Livingston, Scotland

    @virginmedia hi TV box & Router switched off and rebooted minutes later, No broadband since. Got live TV but catch up etc not working. EH54 5HR. Used online help wasn't working, but is now saying network error. Can you confirm problem I've rebooted router etc. Thanks

  • sdebon Stephen Debon (@sdebon) reported from Edinburgh, Scotland

    @virginmedia It's about listening to the customer and applying common sense rather than dismissing them & going through a list of useless troubleshooting questions which end up being the same anyway.I have a box that is lit like a Xmas tree & reboots itself instead no.We go through the list.

  • lynettehiggins3 lynette higgins (@lynettehiggins3) reported from Edinburgh, Scotland

    @virginmedia Yes it is telling me there are no issues in my area and that I should have registered re issue - I did yesterday and today, do your departments or records not get joined up, completely shocking service

  • NeilBriogaisean NDM MacLeod 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@NeilBriogaisean) reported from Edinburgh, Scotland

    @virginmedia tv just down again. Broadband also down at the same time. Network availability code C133 showing. Can I rely on you to provide a consistent and reliable signal?

  • cleaner52 Linda..... (@cleaner52) reported from Edinburgh, Scotland

    @virginmedia You are a disgrace. Two phone calls this morning and passed from one customer service person to another and then both calls cut off ...been a customer over fifteen years where is your help for people

  • CallMeMizzMac Kirsty MacAulay (@CallMeMizzMac) reported from Edinburgh, Scotland

    @Robwhitt07 @virginmedia I literally just moved back to Sky because virgin always went down, particularly during working hours and they never compensated me despite my requesting it. Sky has all the great shows unavailable everywhere else unless you're willing to pay. I say get rid!

  • PanoramicBaxter Jason Baxter (@PanoramicBaxter) reported from Edinburgh, Scotland

    @virginmedia and I don’t really care how you do it but you fix the broadband today… this is NOT on. I’m going to request compensation

  • Onlymee100 Marc 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Onlymee100) reported from Kirkcaldy, Scotland

    @virginmedia TV service not working, your website doesn't seem to be working either, some people saying they're getting channels 1-4 but I'm getting no channels at all

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • shoegirl_21 Beth (@shoegirl_21) reported

    @virginmedia Yes sometimes it shows there, sometimes it says the service is fine when it isn’t. Please can you advise when this will be properly fixed and we will have the internet service we’re paying for?

  • grahamjb83 Graham B (@grahamjb83) reported

    @virginmedia Used your checker once. Had a ton of calls ever since. When I did answer to ask them to remove my number the guy hung up on me mid sentence. No chance I'm joining you now! Awful way to do business!

  • maxine_smyth Maxine Smyth (@maxine_smyth) reported

    @RTEplayer Chance would be a fine thing !!! .. Trying to watch from Donegal and it's constantly buffering.. Useless. Same issue with the beyond atrocious #virginmedia player..

  • janekleimunt Jane 🌻💛💙✨♥️🤣😀 love laugh be happy✨ (@janekleimunt) reported

    @virginmedia For now your advisor in that team has completely hacked me off especially over sensitive areas. It’s ok I fully understand your predicament, it’s not your personal fault. Just spent wasted times with Virgin which I could do without & unhelpful on important issue. Have a nice day!

  • hussein19rakim Rakim (@hussein19rakim) reported

    @virginmedia @jayg2910 Hello @virginmedia - is there a problem with your service in SE9? No TV, no Broadband connection. I was meant to work from home. Please update.

  • pinklindy42 Lin Bannon Trott (@pinklindy42) reported

    @virginmedia I was quoted one price over the phone. The email confirming then quoted a higher price. Your customer service team are unable to resolve.

  • ChubbyRunnerx Chubs (@ChubbyRunnerx) reported

    @opinionatedmeg @virginmedia I’m assuming this is an issue they’re currently having, I’m also having problems trying to access my account via app and browser, getting the same message!

  • CliveR39 Clive R. (@CliveR39) reported

    @virginmedia Even the engineer at the street box said that customers 'should have been informed by post and email about this work'. You are quick enough to advise price increase by email, why not a planned outage??

  • shoegirl_21 Beth (@shoegirl_21) reported

    @virginmedia what is going on in NW6 1EA please? It has been days of intermittent internet, your updates just always say it will be fixed by 4pm. It is NOT fixed. What is the issue and when will you actually resolve it? The service is unacceptable

  • ceechor Idi Marbell (@ceechor) reported

    @virginmedia Great thing happen when we’re better connected? That’s all a lie!!! For over a month my internet service has been unreliable but I must still pay for it. UK virgin media you’re in the 1st world and not a developing country. Your internet service is abysmal.