Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

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The latest reports from users having issues in Dunfermline come from postal codes KY12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 02/09/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Rosyth, Livingston, Kirkcaldy, Dunfermline and Glenrothes.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomRosyth Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • aimeecrausaz1 Aimee C (@aimeecrausaz1) reported from Edinburgh, Scotland

    @virginmedia @PED7 @lizzidoyle You're service is so incredibly CRAP I wouldnt know the score!!!! 2 hours plus I've been waiting on a response!!!!!

  • Rockyi1980 Iain Rockliffe (@Rockyi1980) reported from Dunfermline, Scotland

    @ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed

  • Baigrie1985 💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @Freddie_23_23 @longbangers @virginmedia I have sky for everythin after the drama i had with virgin and tbh my sky seems not to bad for downloadin tbh

  • shehzadinho Shez (@shehzadinho) reported from Brightons, Scotland

    I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf

  • onemistert Mr T (@onemistert) reported from Edinburgh, Scotland

    @virginmedia is there a known problem in EH6 4**?

  • sjwb Stuart Bell (@sjwb) reported from Edinburgh, Scotland

    @virginmedia what on Earth is going on in the EH10 area, over 5 x intermittent issues now since 5pm today and your site is saying there is no fault? I think not, say it ain’t so... #BroadbandIssue

  • Todoleo Matteo Doni 🇬🇧 (@Todoleo) reported from Edinburgh, Scotland

    @dsilverman Very happy with both our service providers: we have Virgin Media (350/35 on cable) and BT Fibre To The Premises (910/118). Very few outages.

  • bluebrazil81 Colin Fisher (@bluebrazil81) reported from Cowdenbeath, Scotland

    @virginmedia Day 6 and still no internet. Use phoned me yesterday and then hung up and I tried to phone use back and couldn't get through many times. I'm not accepting this I want to cancel.

  • KaylzD120101 kayleigh Dalgarno (@KaylzD120101) reported from Edinburgh, Scotland

    Highly recommend not going with virgin media, been in the new flat 2 months paying insane rates and it doesn't work. Not to mention the appalling customer service which we have received

  • bluebrazil81 Colin Fisher (@bluebrazil81) reported from Cowdenbeath, Scotland

    @virginmedia can someone actually reply to my tweet use are so ignorant. The worst company I have ever had to deal with in my life.

  • racheljryan Rachel (@racheljryan) reported from Edinburgh, Scotland

    @virginmedia Your online chat and bot is terrible. I want to reduce my package. First got chucked out during security. Then they couldn't help and put me through to relations but your bot thinks I have a mobile query. I'm trying not to phone as requested but this is unworkable.

  • Hunnichild1 🦋Bex Wimberley (@Hunnichild1) reported from Edinburgh, Scotland

    @TSScot Could you help with with an issue with @virginmedia at all?

  • mandukes Mandy forrest (@mandukes) reported from Edinburgh, Scotland

    @virginmedia hello I’m trying to order a WiFi booster on my account but I can’t do it online and trying to speak to someone on the phone is like mission impossible. Can you help please

  • Hunnichild1 🦋Bex Wimberley (@Hunnichild1) reported from Edinburgh, Scotland

    Cut off after 25 minutes trying to get through to find out why I have no service, after a 12 hour shift, thanks @virginmedia

  • audanderson1 Audrey Anderson (@audanderson1) reported from Edinburgh, Scotland

    @virginmedia contacted your 150 number and asked to use the text service which I did . Unfortunately they asked to contact oomph team on 150 . Unable to get through on 150 to speak to an advised as just a message telling me to use text service help please

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    I’m moving home nearby in Edinburgh and need to change broadband provider, no Virgin Media at my new place. Narrowed down to best speeds, but which has the better customer service. Any recommendations?

  • TheQueerGuy TheQueerGuy (@TheQueerGuy) reported from Edinburgh, Scotland

    Hey @virginmedia why can’t I down grade my package online, via email or live chat? I can upgrade no problem. Calling the customer help line says most of your offices are closed and I would have an hours wait to speak to someone. An hour!!!

  • trevorcowin Trevor Cowin (@trevorcowin) reported from Edinburgh, Scotland

    @PantsShaton @jamtarts1972 @AdamsRightBoot You can choose, sky customer, online only, virgin media customer etc. I signed up around 30 mins ago, code is case sensitive FOOTBALL1

  • hungryduncs Duncan MacColl (@hungryduncs) reported from Grangemouth, Scotland

    @virginmedia catch up not working ?

  • katenevens Kate Nevens (@katenevens) reported from Edinburgh, Scotland

    @virginmedia our internet is down in Edinburgh EH10. Could you confirm you’re aware / working on this?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Stimo_5 Stimo (@Stimo_5) reported

    @virginmedia It says no known issues when checking the service for my postcode. I have since reseated the power cable to the modem and now the light on the front isn't coming back on.

  • MaximeKappler Maxime Kappler (@MaximeKappler) reported

    @virginmedia I dont have an account with VM anymore I can't post anything on your website. and I find it impossible to contact the customer service. That is inacceptable for a company like yours!

  • davidruddell David Ruddell (@davidruddell) reported

    @virginmedia Was offered £30 to close my complaint on Fri. I refused and was told someone would contact me from customer services within 24hrs. Still nothing

  • davidcmarshall1 David Marshall (@davidcmarshall1) reported

    @virginmedia internet has been down for the last 15 minutes, not great when there are two people working from home. Please can you provide an update on the issue?

  • sydenhamural SydenhaMural (@sydenhamural) reported

    @virginmedia internet seems to be down in #SE26 - no TV or wifi for last 45 mins or so...

  • se3john John (@se3john) reported

    This is so ridiculous it's laughable - today @virginmedia phoned to offer me £50 because of the atrocious service I've had since Jan. I asked if they'd considered just fixing the issue... Nope, clearly hadn't even crossed their minds despite that being my only request ever week.

  • AmelieEvita HRH PCoW (@AmelieEvita) reported

    @virginmedia hello, wifi down again. Can you help??

  • viteboywin windoggydog (@viteboywin) reported

    @virginmedia Long story short, losing Data when making a call. No access to internet at all while on a call. Been thru same process 2 or 3 times with call centre, told the same things, and had the same outcomes. Never happened with any previous device or network

  • CoraHarrison15 CORA HARRISON (@CoraHarrison15) reported

    Sorry folks videos are slow this week due to being without internet for almost seven days now. Was due to be fixed today but @virginmedia is incompetent and never bothered telling me they've once again pushed back my fix until tomorrow.

  • D2wV3s d2w_v3s (@D2wV3s) reported

    @virginmedia Naaa, I'll just got to @Ofcom . You can't even handle complaints properly. I'm done with this joke, insecure, unstable, lying company. Been waiting all day for a call from ya that you 100€ promised I'd have after speaking to you yesterday. Joke company. #avoidvirginmedia