Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

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The latest reports from users having issues in Dunfermline come from postal codes KY11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 12/09/2025 05:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Bathgate, Lochgelly, Glenrothes, Kelty and Livingston.

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City Problem Type Report Time
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Internet
United KingdomEdinburgh TV
United KingdomEdinburgh TV

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • ginandtoxicuk G (@ginandtoxicuk) reported from Dunfermline, Scotland

    How can I check an order for iPhone 13 pro @virginmedia and make sure it linked to my broadband account for order to show I’m already a customer ? #virginmobile

  • xStormxBringeRx ian (@xStormxBringeRx) reported from Edinburgh, Scotland

    In all fairness to those that have @SkyUK broadband. It is an awful service. We suffered nothing but outages so we changed to #virginmedia as soon as we could. Went from around 35Mb to 200Mb then upgraded to 350Mb before I went onto Gig1.

  • muddlinleigh Leigh💙 💚🤍💜 (@muddlinleigh) reported from Edinburgh, Scotland

    Not wfh today after all, IT issues that for once aren't due to the general shiteness of virgin media. Unscheduled day's leave instead after 90 mins of shouting at my laptop.

  • jordanmillar_ Jordan 🥵💪🏼 (@jordanmillar_) reported from Edinburgh, Scotland

    @virginmedia i literally hate ur wifi, it’s actually up there with the worst wifi on the face of the earth, u can send folk up to space but i can’t watch netflix or tweet this tweet cos now i have to use my data and let me tell you i only have 10mb left so u can pay for more xxx

  • bigtoodle Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @Footbalifantasy @virginmedia I have now been promised an engineers visit on Tuesday to fix my V6 box, I will be delighted if it happens. That is nearly a month since I first reported the faults.

  • Graemereaper Ricky Goold 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@Graemereaper) reported from Edinburgh, Scotland

    Hi, @virginmedia, your service status says there's no issues with TV services in my area, but my @SkyCricket channel picture and sound are constantly breaking up. No, I'm not going to phone 150. Help for once.

  • bigtoodle Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia Yes I called them, for some obscure reason they cancelled the visit. Never bothered to tell me of course and have now rearranged another visit on the 25th. The right arm does not know what the left is doing.

  • shellbryson Shell Bryson (@shellbryson) reported from Edinburgh, Scotland

    @virginmedia @virginhelp Think I’ve resolved it… but you’re you fault 🙄 The 2.4G network renamed *itself* back to modems’ default sometime over night (according to my network logs), so older devices could no longer connect. 5G devices were unaffected. I renamed SSID back to correct value. Bizarre.

  • Scotwolf2Steve steve berridge (@Scotwolf2Steve) reported from Livingston, Scotland

    @virginmedia no TV service in Livingston Nothing on service status page. Did all the tests. Nothing, no TV. Checking online seems I'm not alone. Any update or acknowledgement Virgin Media? #virginmediadown #VirginMediaTVdown #virginmedia

  • Tank2521 Dave Scott (@Tank2521) reported from Ratho Station, Scotland

    @virginmedia how long does it normally take to transfer a number from another network? I've just been given a PAC code but don't want to call up just now if it's going to leave me unable to use my phone

  • bigtoodle Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia still having horrendous problems with this company, numerous calls since 22nd July. Twice assured that engineers would call, but no shows. I have spent hours conversing with numerous people to no avail.

  • SandySneddon Sandy Sneddon (@SandySneddon) reported from Edinburgh, Scotland

    Hi @virginmedia my Internet is down again, second day in a row in EH17. I've checked cables, rebooted the router and reset it all to no avail. Please get someone to phone me

  • bigtoodle Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia ongoing problems with my service. Promised on the 18th that an engineer would call in the 22nd, a no show. Then promised an engineer on the 25th, a no show. Then promised a new TiVo box in the post, yes you guessed it, yes a no show. Ridiculous service no explanation

  • Tank2521 Dave Scott (@Tank2521) reported from Broxburn, Scotland

    We've had our @virginmedia Hub 4 for some time now and still our virgin media connect app doesn't work with it..... When are we likely to get an update?

  • bigtoodle Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia Yes, this problem has been ongoing for nearly a month, absolutely disgraceful service.

  • SandySneddon Sandy Sneddon (@SandySneddon) reported from Edinburgh, Scotland

    Just one week ago @virginmedia carried out "essential works" on their network. Today the Internet connection has failed again. Eventually I was able find out there were "issues" in our area. And their app is a waste of space.

  • James_AD_89 🎗JamesAlexander🎗🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@James_AD_89) reported from Glenrothes, Scotland

    @virginmedia how long will the outage in KY7 last? Been without service most of the day now.

  • bigtoodle Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia To fix or change my TiVo box.

  • shellbryson Shell Bryson (@shellbryson) reported from Edinburgh, Scotland

    @virginhelp @virginmedia Oops, my bad! And thank you.

  • michaelgcuk Michael Clark 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@michaelgcuk) reported from Edinburgh, Scotland

    Anyone else having Internet problems? @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MissSarahBoon Sarah Boon (@MissSarahBoon) reported

    @virginmedia Tuesday 7th March. I keep being told it will be calculated and a complaint will be made on my behalf. But still nothing. It has been confirmed that it is all on file.

  • sazmeister88 Sarah 🚩 #WearAMaskYouStupidBastards (@sazmeister88) reported

    @virginmedia there was until last summer, never had an issue until then, and still no issue anywhere else in the UK or abroad, but the attitude is "oh well, guess you won't get what you're paying for then, nothing to do with us!" which i find insulting

  • graeme_cobb Graeme Cobb 🇬🇧⚡️🚙 (@graeme_cobb) reported

    @virginmedia Not my fault. Virgin Media should take the cost of a failed service on the chin and not pass it on to your customers.

  • childhearthos jeremy reynolds (@childhearthos) reported

    @virginmedia There has been days and days with complete intermittent service and days with no service. They tell me the only way to get rid of the fees is by having on three occasions different engineers out but its too late for that I jilust wanted it cancelling. It is virgin who has broken

  • totallyadhoc Dave (@totallyadhoc) reported

    @virginmedia Finally cancelled after 5 1/2 hours. Thank you for your efforts and offer of the web chat. The service levels for the business as a whole really are shambolic though.

  • sazmeister88 Sarah 🚩 #WearAMaskYouStupidBastards (@sazmeister88) reported

    @virginmedia it doesn't, the signal just cuts out and there's no data service until you get out of the area, that's why i have an issue, if it switched to 3G i would not care, then i would still be able to use the data i pay for, can't do that when it cuts out to no service whatsoever

  • PeteTho90990085 Pete Thomas (@PeteTho90990085) reported

    @virginmedia Currently on whats app chat. Issue is bill has gone up again and my wifi which i have just upgraded is pants upstairs. Your techies want me to lay for a pod all i want is the wifi around the house which i shoukd be getting.

  • Jen_1960 Jennifer (@Jen_1960) reported

    @virginmedia I may just leave at the earliest opportunity I joined in December and I can’t say I’m impressed with the service or the painful process of getting to speak to someone.

  • henalpatel91 Henal Patel (@henalpatel91) reported

    @virginmedia Yea the trouble is your customer service team are hopeless and aren’t able to give me any answers.

  • dulai_guvy Guvy Dulai (@dulai_guvy) reported

    @virginmedia Also sick of never speaking to the same person twice - call centres all over the world - left hand doesn't know what the right is doing. Absolute shambles.