Virgin Media Outage Report in Dunfermline, Fife, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dunfermline come from postal codes KY12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Kirkcaldy, Dunfermline, Glenrothes, Livingston, Grangemouth, Bo’ness, Bathgate and Lochgelly.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Wi-fi | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
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David
(@Davwa) reported
from
Inverkeithing, Scotland
@virginmedia I’ve had no services since Tuesday. Discovered this after CS closed Tuesday night, as I’m a nurse and work long hours. Contacted Wednesday, got attitude from a call handler, spoke to a manager who couldn’t help much. New router, self install, still nothing!
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Leigh🐝
(@LeagueRaven) reported
from
Edinburgh, Scotland
@virginmedia can I please have a customer service email address I don’t have time to phone and have photos to send as part of my query 😭😭
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
-
Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia @NathanRedmond22 @jackstephens_18 Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
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Kev Russell
(@Kevruss731) reported
from
Glenrothes, Scotland
Great virgin media on demand services are not working 😡
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David
(@Davwa) reported
from
Inverkeithing, Scotland
@virginmedia Now I have an engineer coming tomorrow. They way this has been handled is ridiculous. I lodged a complaint online, was told I’d get a response within 7 days. So patiently waiting. I want to speak to someone UK based with authority to sort this out for me.
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David
(@Davwa) reported
from
Inverkeithing, Scotland
@virginmedia I have already logged a complaint via website, awaiting response. Logged another complaint on a phone call this evening. Very disappointed long term customer here.
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Scott Walker
(@scoutyscotty) reported
from
Edinburgh, Scotland
@virginmedia Heading home after a busy day. Hoping to watch @BoRhapMovie when I get in. Also hoping the 'issues' have been resolved.
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Dougie MacDonald
(@falcon7862) reported
from
Edinburgh, Scotland
@virginmedia Having cancelled I doubt there will be, but I am so overwhelmed by your complete lack of care and service
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Callum Haddow
(@haddow20) reported
from
Edinburgh, Scotland
@Graeme55zie @virginmedia Same my @virginmedia fiber has been down since 4pm today their service page said there was a fault that would be fix by 22:00 still nothing
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
-
Dougie MacDonald
(@falcon7862) reported
from
Edinburgh, Scotland
@virginmedia over 30 minutes 3 different people all asking the same condescending questions,,,in order to cancel account on behalf of 95 year old pensioner,APPALLING service
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia You don't know the meaning of the word help
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Scott Walker
(@scoutyscotty) reported
from
Edinburgh, Scotland
@virginmedia Signed up to Virgin Store tonight to watch #BohemianRhapsody bit it's failed. Not great service. :-(
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia BT treat customers with much more respect
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Sebastian Zuchlke
(@sorbiq) reported
from
Inverkeithing, Scotland
@virginmedia will be Tuesday next week, so for the whole weekend and Monday I will be cut off from my service, and I just moved to you hoping for a better customer care, i can't express enough how disappointed I am and how angry because of that. How can you let this to happen 😡
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Scott Walker
(@scoutyscotty) reported
from
Edinburgh, Scotland
@virginmedia Still not working. Out of sync by a few seconds.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jamie Mufc
(@jamiemufc187) reported
@virginmedia 1 Feb. And cant come any sooner. Shout out to Carl, your rep, who knocked on my door now the roads been set up to help. Without him I'd be stuck with the aimless @SkyHelpTeam
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peter hornsby
(@argylepete) reported
@virginmedia issues with tv in PL2 area ?
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Tony T
(@tonytouch09) reported
imagine @virginmedia asking me to take another whole day off work to sit indoors to fix a problem that I sat indoors and waited for them to fix last month and they never fixed ... sort it out ...
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sherlock bones
(@KevinBu21298301) reported
@virginmedia I tried to cancel my two TV boxes but keep the Internet and landline. After 1 hour and 30 minutes of miscommunication and several long periods of holding, I had to hang up because I had other things to do. Infuriating!!
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☮ Sarah Green ☮
(@SarahDMGreen) reported
@virginmedia I had problems a couple of years ago and was given this new phone and a new sim by your company but now I’m getting similar problems again
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Nick Thirkell
(@ThirkellNick) reported
@virginmedia a missed payment was lodged on my credit file for the month of December 2022! I haven't been a customer for years and suddenly received a missed payment log. I've tried calling and chatting online to resolve this issue to no avail! Please assist.
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aaron yates
(@acefaceaaron) reported
@virginmedia Nov 22, engineer came with new router, checked everything in the house and said its a fault outside from the box on house to pavement, new cable fitted today, same problem
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Susan Ateh
(@SusanAteh) reported
@virginmedia Internet not working for the last 20 mins. Management not calling back when they said they would.
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Clair Mooney
(@CMoons22) reported
@virginmedia Yes. They booked an engineer for next Tuesday, but now it’s been cancelled as said it’s a wider issue. But when I followed the steps online it said I needed an engineer and now the earliest appt I can get is Wednesday. So I’m really confused. Do you know if there’s an issue B91?
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Harry Parle
(@HarryParle) reported
@virginmedia In the current issue of the Irish Independent Weekender the listing for Virgin Media 3 is not included on the TV pages which cover the whole week. VM 1 and VM2 are included but VM3 is not. This is a great inconvenience to viewers, I hope they are not going to continue like this.