Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

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The latest reports from users having issues in Dunfermline come from postal codes KY11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 11/17/2025 08:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Livingston, Dunfermline, Kirkcaldy, Glenrothes and Grangemouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • tracylaidlaw Tracy Laidlaw (@tracylaidlaw) reported from Edinburgh, Scotland

    @virginmedia I have checked, no services but the kit is all in the house hence the photo. Your customer service claim this street is still a building site. Clearly not though as we have lived here for 3 weeks.

  • alaninrepose Alan Robertson (@alaninrepose) reported from Edinburgh, Scotland

    @virginmedia two hours on a call with your team today constantly on hold - what has happened to your customer service

  • Angela_Jeng Angela St Clair-Ford (@Angela_Jeng) reported from Edinburgh, Scotland

    @virginmedia They came a couple of times but they couldn’t find parking so then the team left. Then they said they would need to close down the entire road in order to put a new supply

  • WalshyMEC Martha (@WalshyMEC) reported from Edinburgh, Scotland

    @virginmedia We may have a fix after an hour on the phone. I’ll let you know if it works... thanks MM

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Edinburgh, Scotland

    New @bt_uk #fttp been in for a few days... what have I noticed so far, no drop outs, Wi-fi calling working decent internet speeds and general decent service unlike @virginmedia

  • nosrettePwerdnA Drewski (@nosrettePwerdnA) reported from Edinburgh, Scotland

    @GodlyTheresa @TalkTalk @virginmedia @Hyperoptic Yeah their customer service is absolute pants 🙈 I experienced a few nightmares with them over the years, and even trying to leave was a calamity 🤪

  • WalshyMEC Martha (@WalshyMEC) reported from Edinburgh, Scotland

    @virginmedia No it’s just this website I can’t access, but I can reach it on all other internet providers and on mobile. @SquarespaceHelp say there’s no problem their end. Maybe you guys can figure it out between you!

  • libertinedreaam amy ✌🏻😙 (@libertinedreaam) reported from Edinburgh, Scotland

    @virginmedia why is your ‘message us’ section in the app not working and saying advisors will be in at 7am when it’s almost 9:30

  • vikki_mcintosh vikki mcintosh (@vikki_mcintosh) reported from Edinburgh, Scotland

    @virginmedia Yes but she wanted me to stay on the phone while she filled in a form despite me telling her I can’t as I should be working. She only seemed interested in closing the complaint without me being happy with the resolution

  • justjanis Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, Scotland

    Hey @virginmedia our broadband box is flashing green and our Wi-Fi doesn't seem to be working.... help please

  • Angela_Jeng Angela St Clair-Ford (@Angela_Jeng) reported from Edinburgh, Scotland

    Extremely disappointed with @virginmedia @VirginMediaCorp after negotiating over 1 mo to get a new supply, they’ve cancelled our order. Why is it so hard to try to be your customer #grosvenorcrescent

  • libertinedreaam amy ✌🏻😙 (@libertinedreaam) reported from Edinburgh, Scotland

    @virginmedia Media. I have issues with my bill and this needs to be corrected. I’ve been billed since October 25th and services have only been activated since November 15th.

  • annabellcoach Anna Bell Coaching (@annabellcoach) reported from Bo’ness, Scotland

    @virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.

  • justjanis Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, Scotland

    @jen_drum @virginmedia Some local outage or something

  • justjanis Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, Scotland

    @virginmedia Nope no issues in the area

  • StuartIGray Stuart Gray (@StuartIGray) reported from Edinburgh, Scotland

    @virginmedia so disappointed in the service over the last few months counting down the months until I can move to @SkyMediaUK

  • allyy__08 Alison Hendry (@allyy__08) reported from Edinburgh, Scotland

    @virginmedia Hello! No, sadly not. It says that I can add my subscription to my Virgin Media bill but I really don’t want to do that especially when I have been accessing Netflix via my TiVo box with no issues for the last 2 years!!

  • andrew_kemp Andrew Kemp (@andrew_kemp) reported from Edinburgh, Scotland

    @stevegoodman @bt_uk @virginmedia I’ve given up on VM they’ve been the only fibre in the area for years and their service has gone from ok to bad to worse. Working from home was proving challenging. Teams would always say poor network quality

  • annabellcoach Anna Bell Coaching (@annabellcoach) reported from Bo’ness, Scotland

    @virginmedia my broadband is down yet again. Several working hours lost. Four (long) calls later and now just an automated response. Poor show. 🤔 #badservice #homeworking

  • Glam_Rach Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    @virginmedia 87 year old Granny's landline gone down Christmas day 😔😔.... When are customer services back open so we can chase up

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • StuartDavison80 Stuart Davison (@StuartDavison80) reported

    @sjlufc @Ben_Aaronovitch @virginmedia In my personal experience they offer world beating customer disservice.

  • F_0rzechowski Filip Orzechowski (@F_0rzechowski) reported

    @virginmedia But I managed how to register. I went through Google, to Virgin Media and then I was able to register new account. Previously I was trying to register through the link in my email from you. Maybe there was a problem ,.. Thanks for help 👌

  • CevenorG Cevenor | Graphic Designer 🚀 (@CevenorG) reported

    Shouldn't be called Virgin media the amount of times it goes down on people.

  • dunelmcuths Lucy (@dunelmcuths) reported

    @ComplainingCow Lost count of the number when calling virgin media Thirty minutes later... The background music was awful 🙄

  • Francis_Mallon Francis Mallon (@Francis_Mallon) reported

    @virginmedia What's the broadband problem in South Birmingham? Outage for nearly an hour now.

  • danielesordi27 Daniele Sordi (@danielesordi27) reported

    @virginmedia - I don't want TV in my package, there must be a way to have only WIFI - I can offer you the basic TV package for $40 cheaper - I changed my mind, I wanna cancel my whole Virgin contract - I'll forward you to an other department to have a contract with WIFI only 🙄🙄

  • stephenwhittle Prof. Stephen Whittle OBE, PhD, DLaws, FAcSS, MA (@stephenwhittle) reported

    @virginmedia is there a service problem in SK4 4QH?

  • FlamingoQueen86 Hellö 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇸🦩 (@FlamingoQueen86) reported

    @virginmedia 100% besides the point,but I did,after over 2 hours I ended up calling,and in the process waking up my 15 week old, so that was super fun.I choose the chat option for convenience, Without a doubt the worse customer service I have ever experienced.

  • IMLXXIX Ian Malpass (@IMLXXIX) reported

    @virginmedia Still not working. Still not heard anything from yourselves offering a resolution

  • F_0rzechowski Filip Orzechowski (@F_0rzechowski) reported

    @virginmedia No, I never had before Virgin media.