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Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

Why is my Virgin Media service not working?

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Dunfermline come from postal codes KY12 and KY11 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

April 2: Problems at Virgin Media

Virgin Media is having issues since 09:40 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Livingston, Kirkcaldy, Dunfermline, Grangemouth, Glenrothes, Bathgate, and Rosyth.

CityProblem TypeReport Time
Edinburgh Internet 22 hours ago
Livingston Wi-fi 1 day ago
Edinburgh Total Blackout 2 days ago
Edinburgh Wi-fi 3 days ago
Edinburgh Internet 4 days ago
Livingston Wi-fi 4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • bigtoodle
    Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia Yes I called them, for some obscure reason they cancelled the visit. Never bothered to tell me of course and have now rearranged another visit on the 25th. The right arm does not know what the left is doing.

  • GiulsMat
    Giulia Mattei (@GiulsMat) reported from Edinburgh, Scotland

    @virginmedia internet down in EH7. Any news on when it will be back up and running? #virginmedia #virginmediadown

  • Graemereaper
    Ricky Goold 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@Graemereaper) reported from Edinburgh, Scotland

    Hi, @virginmedia, your service status says there's no issues with TV services in my area, but my @SkyCricket channel picture and sound are constantly breaking up. No, I'm not going to phone 150. Help for once.

  • Tank2521
    Dave Scott (@Tank2521) reported from Ratho Station, Scotland

    @virginmedia how long does it normally take to transfer a number from another network? I've just been given a PAC code but don't want to call up just now if it's going to leave me unable to use my phone

  • bigtoodle
    Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @Footbalifantasy @virginmedia I have now been promised an engineers visit on Tuesday to fix my V6 box, I will be delighted if it happens. That is nearly a month since I first reported the faults.

  • dispositiondot
    dot mullally (@dispositiondot) reported from Edinburgh, Scotland

    @martinlloydpfc @virginmedia @colejobburn i too have same issue

  • AlanKinloch
    Alan Kinloch (@AlanKinloch) reported from Edinburgh, Scotland

    @vmbusiness How proud are you when you cancel installation 5 weeks after an order is placed, on the day it was to be installed, because you can’t actually supply fibre.

  • bigtoodle
    Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia ongoing problems with my service. Promised on the 18th that an engineer would call in the 22nd, a no show. Then promised an engineer on the 25th, a no show. Then promised a new TiVo box in the post, yes you guessed it, yes a no show. Ridiculous service no explanation

  • biglibuser
    Joe Nockels (@biglibuser) reported from Edinburgh, Scotland

    First match of the Euros and @virginmedia are having problems in my local area. Not pleased.

  • James_AD_89
    🎗JamesAlexander🎗🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@James_AD_89) reported from Glenrothes, Scotland

    @virginmedia how long will the outage in KY7 last? Been without service most of the day now.

  • iABehl
    Abhishek Behl 🌎 (@iABehl) reported from Edinburgh, Scotland

    @virginmedia - heavy rains in Edinburgh & the internet doesn't seem to be working. Are others having the same problem and Can virgin please update !! #virginmediadown

  • Scotwolf2Steve
    steve berridge (@Scotwolf2Steve) reported from Livingston, Scotland

    @virginmedia no TV service in Livingston Nothing on service status page. Did all the tests. Nothing, no TV. Checking online seems I'm not alone. Any update or acknowledgement Virgin Media? #virginmediadown #VirginMediaTVdown #virginmedia

  • Albynpark
    David Hardie (@Albynpark) reported from Edinburgh, Scotland

    @longbangers @virginmedia Can’t believe how shoddy they are. Spoken to five different people about the same problem, no joined-up writing to note what’s been discussed previously so I’ve had to explain it each time, switch off and on etc, etc. Being shunted from pillar to post

  • michaelgcuk
    Michael Clark 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@michaelgcuk) reported from Edinburgh, Scotland

    @virginmedia What's going on? Internet has been down for a while!??

  • bigtoodle
    Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia still having horrendous problems with this company, numerous calls since 22nd July. Twice assured that engineers would call, but no shows. I have spent hours conversing with numerous people to no avail.

  • Tank2521
    Dave Scott (@Tank2521) reported from Broxburn, Scotland

    We've had our @virginmedia Hub 4 for some time now and still our virgin media connect app doesn't work with it..... When are we likely to get an update?

  • Tank2521
    Dave Scott (@Tank2521) reported from Ratho Station, Scotland

    @virginmedia I've received a bill saying I'm over £400 in credit. I presume this is some sort of error? I know if need to call to discuss specifics but is there anyone else reporting this issue?

  • shellbryson
    Shell Bryson (@shellbryson) reported from Edinburgh, Scotland

    @virginmedia @virginhelp Think I’ve resolved it… but you’re you fault 🙄 The 2.4G network renamed *itself* back to modems’ default sometime over night (according to my network logs), so older devices could no longer connect. 5G devices were unaffected. I renamed SSID back to correct value. Bizarre.

  • bigtoodle
    Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia Yes, this problem has been ongoing for nearly a month, absolutely disgraceful service.

  • bigtoodle
    Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia To fix or change my TiVo box.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • eaglefirefly
    Eaglefirefly (@eaglefirefly) reported

    @mcwhirter_fiona @virginmedia Been down for a good few hours now, no internet, phone or tv.

  • KTRickyCharlie
    Katie Blackburn (@KTRickyCharlie) reported

    @virginmedia any chance of some help??

  • stephanie_od87
    Stephanie (@stephanie_od87) reported

    @virginmedia down aswell now! No wifi.... Not ideal!

  • HelenHilliard4
    Helen Hilliard (@HelenHilliard4) reported

    @virginmedia It’s honestly the worst service I have EVER experienced

  • LauraSuexo
    Laura-Sue (@LauraSuexo) reported

    @virginmedia It's been rebooted twice tonight and it's still not fixed the issue

  • LarissaMVLopez
    Larissa Lopez (@LarissaMVLopez) reported

    @amandaj378 @virginmedia It's all to do with the Facebook outage

  • starfour0407
    Sue Mcmillan 🌳🗻🌠 (@starfour0407) reported

    @virginmedia why is yr internet service so ****?

  • Alihh
    Ali Hay (@Alihh) reported

    @virginmedia your wifi service is down in EH4

  • JamesBr20380091
    James Brooks (@JamesBr20380091) reported

    @virginmedia no internet, re booted several times. Your website is not working ether, so I can't do any uni work....thanks!

  • weyland76
    Matt from Shadyside (@weyland76) reported

    @virginmedia Also your service status line doesn't seem to think there's any issues beyond Facebook etc being down. For how much money we pay you each month it's truly a shockingly poor service.