Virgin Media outages and service status in Dunfermline, Scotland

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Glenrothes, Kirkcaldy, Livingston, Dunfermline, and Grangemouth.

City	Problem Type	Report Time
Edinburgh	Internet	14 hours ago
Glenrothes	Phone	7 days ago
Kirkcaldy	Internet	12 days ago
Kirkcaldy	Internet	12 days ago
Kirkcaldy	TV	15 days ago
Edinburgh	Internet	15 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

• 
  Radhamanalan (@happymaan) reported 29 seconds ago from Edinburgh, Scotland

  @virginmedia I checked.. No issues in my area!

• 
  seldomseenkid (@seldomseenkid) reported 1 minute ago from Edinburgh, Scotland

  @vmbusiness @virginmedia @virginmedianews Why is your service so unreliable? Are we expected to pay for a service that doesn’t work?

• 
  trippfuller (@trippfuller) reported 3 minutes ago from Edinburgh, Scotland

  @virginmedia is the worst. Three days of off and on service has cost me significant time and money.

• 
  Alli (@Alli3Fifer) reported 4 minutes ago from Kirkcaldy, Scotland

  @virginmedia It will be interesting to know what ofcoms view is of virgin continuing to sell a service that has been known not to be working since at least Oct. Is it not an option to go back to a standard phone line rather than VOIP for vulnerable customers??

• 
  Peter Tuffy (@bigtoodle) reported 6 minutes ago from Edinburgh, Scotland

  @virginmedia Yes I have phoned yet again this morning so I think your organisation are considering some sort of compensation for the five weeks I have been without the service. No doubt it will be a paltry sum in comparison to what I pay every month.

• 
  Shirley Monteith (@lethalshirl) reported 14 minutes ago from Edinburgh, Scotland

  @virginmedia Broadband is intermittent & says connection is unstable. I’ve done all checks. Also my remote for V6 box is not working & can’t pair the new remote with the TiVo box - light doesn’t go off & remote doesn’t beep. I’d like someone to come & look at both.

• 
  victoria carolina (@vcash78) reported 15 minutes ago from Edinburgh, Scotland

  Finally something positive to say about @virginmedia following a call from Callum at the “executive team” providing the level of current service I would expect from a such a huge company! Perhaps the skills of good customer service need to be a CPD exercise for the call centres!

• 
  Judith Boyle (@JudithBoyle3) reported 22 minutes ago from Livingston, Scotland

  @virginmedia A better service from virgin media

• 
  ♡ (@D3borah1404) reported 27 minutes ago from Livingston, Scotland

  @virginmedia Yes!!! Constantly. Haven't had selected channels now for over 2 weeks and WiFi is abysmal! Seems to fall on deaf ears as the issue is never resolved ! Certainly won't be renewing my contract with yous if its not resolved anytime soon!

• 
  trippfuller (@trippfuller) reported 27 minutes ago from Edinburgh, Scotland

  @virginmedia It's a bit offensive to send someone u cost significant income a link so they can get a fee bucks. If u just communicate sucking in advance those who count on service can arrange.

• 
  Scott Brownridge (@ScottBrownridge) reported 28 minutes ago from Edinburgh, Scotland

  @virginmedia any idea why my internet keeps dropping off. No issues that I can see in the area. Been doing it for two days now.

• 
  Edinburgh’s Disgraces (@EdiDisgraces) reported 29 minutes ago from Edinburgh, Scotland

  Cost of living advice - IF Virgin Media ask for a big price hike tell them you are going elsewhere but will stay for the same price as a new customer would pay. It takes a while but saved £800 (over 18 months) today and will get more for same price/no increase @MoneySavingExp

• 
  Philippa Wright (@philippawrightt) reported 33 minutes ago from Edinburgh, Scotland

  @virginmedia Read my tweet. I have been sent a “resolution” already. Which advised to return the box/speak to online chat if further issues. As I have pointed out multiple times I have already returned the box. This is absolutely infuriating at this point.

• 
  David Fyvie (@thefyvies) reported 35 minutes ago from Edinburgh, Scotland

  @virginmedia It’s been horrific for the last 4-5 days although today is by far the worst.

• 
  Degsy (@DegsyScott) reported 42 minutes ago from Grangemouth, Scotland

  Great… working from home and @virginmedia broadband goes down again. It’s become very erratic service in the last 12 months… what the hell as we paying premium prices for fast fibre if it can’t be reliable… with more price rises ahead

• 
  Patrick McCarthy (@PatMcCarthy37) reported 42 minutes ago from Edinburgh, Scotland

  @virginmedia About 14 days ago I kept being asked to reset my password. On the 3rd or 4th occasion I was locked out. The first Help Desk person said 'suspicious activity' and escalated the problem. The second person said that the address was not associated with the primary account holder 1/2

• 
  Derek Scott (@DegsyScott) reported 45 minutes ago from Grangemouth, Scotland

  @benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent

• 
  Tullia (@thelifeoftul) reported 46 minutes ago from Edinburgh, Scotland

  @ScottM083 @virginmedia If that’s the case then Virgin need to communicate this to their customers as the lack of communication is doing more damage than the lack of wifi at this point! 🙈

• 
  Fergus Wright (@fergus_wright) reported 50 minutes ago from Edinburgh, Scotland

  @Will_Jeffs @virginmedia Tbf ive had problems with my wifi for the last few days, what i done was unplug everything then wait a couple of mins then plug it all back in again then it was fine.

• 
  James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported 59 minutes ago from Edinburgh, Scotland

  @virginmedia If I phone there is a message saying there is a complex fault. The online fault tracker says there isn’t. Hard really to understand what the problem is and when and how it will be fixed. Still no service at all. Not impressed.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  entrustTMF (@entrustTMF) reported 2 minutes ago

  Day 4 of poor followed by NO broadband service from good old @virginmedia. Fix now predicted to be by 29/4/26😡 Worryingly, none of their previous predictions have proved accurate Shocking and unacceptable performance #GetItSorted

• 
  Aidan Costello (@aidan_codtello) reported 2 minutes ago

  @entrustTMF @virginmedia Needless to say neither of us have ever seen the £50. I had terrible broadband from them for many years and don't know why I was foolish enough to go back.

• 
  Joel Sheppard (@joelshepp) reported 9 minutes ago

  @virginmedia @bobbyfriction Don't send a private message Bobby - have the conversation in the public domain so every current and potential customer can see how useless Virgin Media are.

• 
  John James (@_kimosabe_) reported 12 minutes ago

  @virginmedia this company is a fraud they tell you that you can get free access to HBO max and it is totally untrue disgusting service

• 
  Aidan Costello (@aidan_codtello) reported 14 minutes ago

  @entrustTMF @virginmedia I've done a postcode check and it says intermittent problems. My daughter says if it doesn't improve she can go back to her flat as it isn't too far away. We are in London. We signed up for virgin party as they were to pay £50 incentive to use & my father for both of us signing

• 
  Chad (@finatics999) reported 20 minutes ago

  @virginmedia terrible customer service, will be leaving after being a loyal 10 year customer.

• 
  mancs boi (@DjmarkieT) reported 22 minutes ago

  I will be calling virgin media to leave tomorrow and give notice I still have 20 months left on the contract but u won’t get a penny for your horrific service **** u @virginmedia let it be a lesson when u get **** all!

• 
  entrustTMF (@entrustTMF) reported 23 minutes ago

  @virginmedia Thanks for the reply @virginmedia but, frankly, these are just platitudes as usual. What is needed is action to sort the problem and accurate fix dates as opposed to the random, made up,ones I've been given so far Also, why not supply clients with MiFi solutions to help them?

• 
  Urban Groove (@Urban__Groove) reported 27 minutes ago

  @virginmedia So you bombarded me with phone calls to upgrade till i had to admit defeat, you told me i have free nextflix premium for a whole year, so i register a netflix account and now your asking me to pay £15.00 to use this service? what an absolute rip off😡 NOT HAPPY!

• 
  Peter Carr (@PeterCa35536841) reported 28 minutes ago

  @djspeedy34 @virginmedia Don't, I did it 2 months ago & now lose wifi every night from 10pm until 6am. 4 engineers checked the issues, still there