Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

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The latest reports from users having issues in Dunfermline come from postal codes KY11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 11/22/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Bathgate, Lochgelly, Glenrothes, Kelty, Livingston and Kirkcaldy.

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City Problem Type Report Time
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Wi-fi
United KingdomDunfermline Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • HighlandLoon 🏴󠁧󠁢󠁳󠁣󠁴󠁿King of Rock🏴󠁧󠁢󠁳󠁣󠁴󠁿⭐⭐🇦🇹 (@HighlandLoon) reported from Edinburgh, Scotland

    @virginmedia Netflix not working on my Tivo Box.... What's going on with your services😡😡

  • santababy100 Sandra Beattie (@santababy100) reported from Edinburgh, Scotland

    Anyone else having issues with @virginmedia in Edinburgh today? My box keeps crashing 😡

  • rykoonmesto7 Ryan Meston (@rykoonmesto7) reported from Edinburgh, Scotland

    @jm10695 @TwitchMutedFFS @virginmedia Personally it's been fine for me since the major outage few months ago so hopefully back up asap

  • claireet21 Claire Elizabeth (@claireet21) reported from Edinburgh, Scotland

    @virginmedia assisting my mum on phone to you over an hour with no help being received what so ever. And to top it off one of your consultants gave her another customers details whom she doesn’t know over the phone. #dataprotectionbreach #terribleservice

  • CraigN1986 Craig (@CraigN1986) reported from Edinburgh, Scotland

    @virginmedia morning, service is down in Edinburgh EH8. Working from home, is it going to be getting sorted soon? Cheers

  • aimeecrausaz1 Aimee C (@aimeecrausaz1) reported from Edinburgh, Scotland

    @virginmedia Fixed after no service all evening

  • louisegray90 Louise (@louisegray90) reported from Edinburgh, Scotland

    @virginmedia Are you able to confirm if my complaint has been received? Filled in the web form as per instruction, there has been no acknowledgement?

  • alancurrie1991 Alan Currie (@alancurrie1991) reported from Livingston, Scotland

    @virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?

  • KaylzD120101 kayleigh Dalgarno (@KaylzD120101) reported from Edinburgh, Scotland

    Highly recommend not going with virgin media, been in the new flat 2 months paying insane rates and it doesn't work. Not to mention the appalling customer service which we have received

  • robbiedinho8 Robbie (@robbiedinho8) reported from Edinburgh, Scotland

    @virginmedia I’ve had no broadband for over a week now. Terrible, terrible customer service as well.

  • bluebrazil81 Colin Fisher (@bluebrazil81) reported from Cowdenbeath, Scotland

    @virginmedia Day 6 and still no internet. Use phoned me yesterday and then hung up and I tried to phone use back and couldn't get through many times. I'm not accepting this I want to cancel.

  • Crazyscotsman4 Crazyscotsman (@Crazyscotsman4) reported from Edinburgh, Scotland

    @scottishrebel67 @virginmedia I know your pain man when I was ddosed they talked to me like an idiot 3 days of calls to get them to actually help.

  • steviewhite1 Stevie White (@steviewhite1) reported from Edinburgh, Scotland

    @virginmedia what is with the slow and intermittent WiFi? Are you experiencing outages?

  • isabelembo Isabel MacNeill (@isabelembo) reported from Edinburgh, Scotland

    @virginmedia - why is our internet service so intermittent? Keeps dropping out every 20 mins or so? We have rebooted several times.

  • bluejambo1874 Kenny Taylor (@bluejambo1874) reported from Edinburgh, Scotland

    @virginmedia seriously what is the point of your land lines? Never works and if I try to cancel it my payments go up !! Redic

  • aimeecrausaz1 Aimee C (@aimeecrausaz1) reported from Edinburgh, Scotland

    @virginmedia your service outage could not come at a worse time in the EH6 post code! First @HibernianFC game to watch in months and we have no Internet access!?

  • sus176 Susan (@sus176) reported from Edinburgh, Scotland

    @JillianArchibal @HibernianFC I’m was getting same Jill, think there is an issue with Virgin Media

  • jaagdoll Janey (@jaagdoll) reported from Bathgate, Scotland

    @virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?

  • AcanthusHome Acanthus Interiors (@AcanthusHome) reported from Edinburgh, Scotland

    @virginmedia @vmbusiness we’re literally begging you to fix our phone lines. We’ve had 3 engineers out, spent HOURS on hold, keep getting cut off when we call and still not fixed!

  • mastermc0 Grant (@mastermc0) reported from Livingston, Scotland

    @virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • whowhatnowhey whossat (@whowhatnowhey) reported

    @virginmedia There isn’t any connection right now and hasn’t been since Saturday evening. I’ve registered the loss of service yesterday and have been told to expect it back this evening. The connection has been unsteady for the last two weeks, shutting off then returning without warning

  • KatieJayne81 Katie Georgeson (@KatieJayne81) reported

    @virginmedia I’ve been on that and it doesn’t help

  • alok_uk Alok sharma (@alok_uk) reported

    @virginmedia - I am experiencing issues with broadband since morning and when I connected with customer care instead of providing a satisfactory answer the agent drop the call. Service is broken and then customer service is dropped, how can you get both fixed?

  • thePompeyPope the pompey pope (@thePompeyPope) reported

    @virginmedia It was raised by WhatsApp chat on 02 Dec.Yes I can see a complaint number. But have no acknowledgement or any other contacts since 2nd

  • DaveBettley Dave Bettley (@DaveBettley) reported

    @virginmedia Any chance someone will be in touch today? This week will be 8 weeks of no service and with no ETA of when service will be restored. In fact I have no idea at all if anything is being done on your side.

  • MrSpock2020 Mr Spock (@MrSpock2020) reported

    @virginmedia Downdetector is a site where people can report if they are having issues. Loads of people were having big issues. My internet seems alot better now but I can assure there was issues. My internet kept going off and back on.

  • UnwantedLife_Me Unwanted Life (@UnwantedLife_Me) reported

    @virginmedia You keep asking for personal data to be tweeted and refuse to have that personal data DM'd because of "security reasons". I've been waiting for you to tell me what those "security reasons" are & I'll keep asking until you tell me, as you refuse to fix your exchange because of it

  • UnwantedLife_Me Unwanted Life (@UnwantedLife_Me) reported

    @virginmedia Broken record. Thanks for repeating what I put in my question without answering my question.

  • NikkiFielding2 Nikki Fielding (@NikkiFielding2) reported

    @virginmedia I'm not sure why this is proving difficult to understand. She does not need an engineer to attend in her house. The problem is her block paved drive has not been replaced correctly. She has been charged for 2 engineer call outs who thought her broadband was the issue when its not

  • UnwantedLife_Me Unwanted Life (@UnwantedLife_Me) reported

    @virginmedia You keep asking for personal data to be tweeted and refuse to have that personal data DM'd because of "security reasons". I've been waiting for you to tell me what those "security reasons" are & I'll keep asking until you tell me, as you refuse to fix your exchange because of it