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Virgin Media outages and service status in Dunfermline, Scotland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Dunfermline, including 1 direct report.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 12, 5:03 PM GMT+1.
  • 58% Internet (58%)
  • 19% TV (19%)
  • 11% Wi-fi (11%)
  • 6% E-mail (6%)
  • 6% Phone (6%)

The latest reports from users having issues in Dunfermline come from postal codes KY11 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 13: Problems at Virgin Media

Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Glenrothes, Kirkcaldy, Linlithgow, Tillicoultry, Livingston, Rosyth, Dunfermline, Queensferry, and Cowdenbeath.

CityProblem TypeReport Time
Edinburgh Internet 22 hours ago
Edinburgh Internet 2 days ago
Edinburgh Wi-fi 3 days ago
Glenrothes TV 4 days ago
Kirkcaldy TV 5 days ago
Linlithgow Internet 8 days ago

Nearby cities with recent reports

Edinburgh

3 recent signals

22 hours ago
Glenrothes

1 recent signals

4 days ago
Kirkcaldy

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • KSC_319
    Kyle (@KSC_319) reported from Edinburgh, Scotland

    Virgin media are the worst company in the universe to deal with

  • DegsyScott
    Derek Scott (@DegsyScott) reported from Grangemouth, Scotland

    @benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent

  • ashjrox
    Ashley (@ashjrox) reported from Edinburgh, Scotland

    I've had rude calls with some staff, spent over £9 on calls to @TravelodgeUK to get this refunded for the charity, their customer service emailed saying that even though two of their staff & virgin media said I should get a refund that they are not going to refund. #badservice

  • pixiecat5
    Nicola❤️🏳️‍🌈❤️ (@pixiecat5) reported from Cowdenbeath, Scotland

    @virginmedia no internet for 4 days now. Outage reported Fri. No updates other than the resolution date moving every day. No text updates as promised. @FifeCouncil you have cut the cable whilst replacing Streetlighting. Contact me please. I cannot work hence can't earn anything

  • welshref
    Paul Collier (@welshref) reported from Edinburgh, Scotland

    @virginmedia how the hell do I get any sense from you guys? Eight days spent just trying to get an account sorted 🤬 your customer service is non-existent

  • bankaudits1
    Mike McNulty 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦✊ (@bankaudits1) reported from Edinburgh, Scotland

    @virginmedia I tried to get help but didn’t get through to anyone just a text sent to my mobile telling me how to fix it but no joy. Checked the forums and turns out I’m not alone and the upgrade is rubbish so just stuck it in the cupboard.. hopeless!

  • Dannymycockgma1
    Danny mycock Portsmouth/fife (@Dannymycockgma1) reported from Lochgelly, Scotland

    @virginmedia is the biggest load of ****. 8 days with no service and still no one has come out to sort it. ******* useless *****. I hope mr Branson is happy the ******* prick

  • lesley_neilan
    Lesley Neilan (@lesley_neilan) reported from Edinburgh, Scotland

    Hi @virginmedia I am trying unsuccessfully to contact you about my current contract. I don’t have WhatsApp and your online help link doesn’t help. My old fashioned ‘telephone’ call ended with ‘there was a fault’. Are there any humans around?

  • pumphysaysNO
    Lord Galoot (@pumphysaysNO) reported from Broxburn, Scotland

    @virginmedia i havent had tv for 5 days now, technician was meant to call yesterday or 8am this morning, no call, any chance of getting a service i pay for

  • DarrenObbard
    Darren Obbard is on mastodon (@DarrenObbard) reported from Edinburgh, Scotland

    @virginmedia Yes. Yesterday. Which is why our phone doesn't work. No adapter, despite being assured it would be sent.

  • lethalshirl
    Shirley Monteith (@lethalshirl) reported from Edinburgh, Scotland

    @virginmedia Yes and there are no issues in the area so it’s something in my house - my neighbour below is also having broadband issues. I need to book an engineer to come & check connection/equipment etc but can’t get logged in to do this either on computer or phone

  • lethalshirl
    Shirley Monteith (@lethalshirl) reported from Edinburgh, Scotland

    @virginmedia I am going round in circles trying to speak to someone or email you with problems I’m having with broadband & TV! Your system keeps knocking me back - I just want help! #frustratededinburgh

  • effiefenton
    Effie Fenton (@effiefenton) reported from Edinburgh, Scotland

    @virginmedia my daughter has finally got a new home in supported accommodation but can't move in until a telephone line is connected so her carers have access to a 24/7 phone. The earliest appointment is currently a month away. Can you help us so she can start her new life?

  • ScottBrownridge
    Scott Brownridge (@ScottBrownridge) reported from Edinburgh, Scotland

    @virginmedia any idea why my internet keeps dropping off. No issues that I can see in the area. Been doing it for two days now.

  • thebarfly
    The Bar Fly (@thebarfly) reported from Edinburgh, Scotland

    @virginmedia And the scheduled engineer call tomorrow got cancelled because of this unrelated and later supposed outage. It’s a farce.

  • DegsyScott
    Derek Scott (@DegsyScott) reported from Edinburgh, Scotland

    @benjitindz @virginmedia Product is good, customer service non existent

  • jordy_deelight
    🌸Jordy Deelight 🌸 (@jordy_deelight) reported from Edinburgh, Scotland

    Hi @virginmedia I’ve been trying to repeatedly change my package, are you having issues technically?

  • vcash78
    victoria carolina (@vcash78) reported from Edinburgh, Scotland

    @virginmedia Very interesting as I was told £216.11 for each service (TV, BB, Phone). I asked is this a total of over £600 and she said, “yea mamm,that is correct”. My response was purely to laugh. This conversation has happed in the last 15 minutes. Absolutely despicable!

  • vcash78
    victoria carolina (@vcash78) reported from Edinburgh, Scotland

    @virginmedia I am on the phone right now and like I’ve said. The service I am receiving is disgusting. 40 minutes call and to be told that in a #CostOfLivingCrisis you want £650+ to disconnect a service. Must’ve been robbers you merged with as this is criminal behaviour.

  • vcash78
    victoria carolina (@vcash78) reported from Edinburgh, Scotland

    @virginmedia Just said it would be back on by 1230. It’s not … paying a fortune (way above the odds!) a month for service I’m not getting. New contract with another provider incoming.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • MrMufc77
    ABDUL (@MrMufc77) reported

    @virginmedia absolutely joke of a service fault with your system no tv for the england game

  • Jason29wctb
    jason (@Jason29wctb) reported

    @Ofcom calling cisas Monday as virgin media holding me in a contract for broadband that hasn't worked properly for 2 years and last 2 months unusable online ,engineers don't turn up sometimes and when do ,say we don't know what to do and leave ,promise work never done

  • Lifeline04India
    MR COOL (@Lifeline04India) reported

    @virginmedia Team I am waiting for 5 days it’s still the same. Can u help me to fix the issue? I don’t know if it’s connected to router.

  • ChrisJordan1002
    Bob (@ChrisJordan1002) reported

    @MichelleBeckett @SkyUK @VodafoneUK Virgin Media are unambiguously the worst company I’ve ever dealt with. They had the recent ruling against them for a reason. Profit over Compassion every single time…

  • DevilHatman
    Hatz (@DevilHatman) reported

    @TheParty1sOver @virginmedia Yeah, wouldn't hold my breath... my issue has been ongoing since the 1st and still no fix in site

  • George66Steve
    Steve George🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@George66Steve) reported

    @virginmedia I've given you the incident number. What's to look into apart from your appalling service. But I've DMd you so feel free to send me more platitudinous bullshit!

  • daveparkstaz
    Dave parks (@daveparkstaz) reported

    Jesus lads virgin media commentary is just the worst 😩😩 #JAPvIRE

  • ECTXPLXSM
    Jordan || Dean Kinnie || (@ECTXPLXSM) reported

    I'm trying to be active but virgin media sucks sorry guysss

  • foxclaire1973
    Claire Fox (@foxclaire1973) reported

    @virginmedia I have sent a few private messages. None of you have responded and I must be talking to a wall when I say that someone has USED my address to set up a account with you. I am a sky customer and Plusnet customer

  • MichelleBeckett
    Michelle Beckett (@MichelleBeckett) reported

    @UglyGeezer @virginmedia I’m so sorry, Lee. That’s awful. Thinking of you