Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

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The latest reports from users having issues in Dunfermline come from postal codes KY11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 12/13/2025 16:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Dunfermline, Edinburgh, Bathgate, Lochgelly, Glenrothes, Kelty and Livingston.

Loading map, please wait...
City Problem Type Report Time
United KingdomDunfermline Internet
United KingdomEdinburgh TV
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Internet

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    @virginmedia I told you there were no issues listed on your website in my original tweet!

  • justjanis Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, Scotland

    @jen_drum @virginmedia Some local outage or something

  • davyshambles Davy Murray (@davyshambles) reported from Edinburgh, Scotland

    @virginmedia Eventually got through to your overseas call centre. Guy couldn't help and booked me an engineer for Wednesday evening. He then hung up on me when I suggested that I shouldn't be charged for the next few days #believeinbetter

  • Ox13SCO BJCampbell (@Ox13SCO) reported from Edinburgh, Scotland

    Didn’t think transfer from @virginmedia to @WeAreOpenreach would be such a shambles ... such a broken system @OpenreachHelp you need to sort out your Fibre home line set up #btfibre 🤬

  • Glam_Rach Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    @virginmedia I'm not sure.... I think at this stage she is saying no thanks after being let down so badly. Virgin just didn't want to pay what council were asking to dig up one pavement as it was new.... @SkyUK sorted her out and she will be going to the regulator. Disappointing

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    @virginmedia As I’ve said in previous tweets over the past few days, I’ve checked everything and all appears fine, it’s your broadband speed fluctuation that is the problem.

  • hayley_jade27 Apple (@hayley_jade27) reported from Edinburgh, Scotland

    @virginmedia I have been on hold for 25 minutes now, still nobody has answered and the webchat are refusing to help. Pretty atrocious customer service!

  • csd1234 conradsutherlanddunn (@csd1234) reported from Kirkcaldy, Scotland

    @virginmedia your internet service has been awful this week, no landline, no internet but checking on line and it says no known issues

  • kirsty190790 Kirsty (@kirsty190790) reported from Edinburgh, Scotland

    @virginmedia further to my last tweet after being on the phone 50 minutes I get put on hold and hung up on after asking to speak to management. Absolutely shocking service and not any further forward.

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    @maryrobb499 @virginmedia It’s not been windy today in Edinburgh, which is lucky as it’s been bad all week. Getting fed up of Virgin Media though, will move provider when I get my own place.

  • intgom John Cairney (@intgom) reported from Edinburgh, Scotland

    @virginmedia I can assure you that no one has attempted to contact me since the complaint was raised, which is why I’m so annoyed.

  • daveross67 david robert bowie (@daveross67) reported from Edinburgh, Scotland

    @mikeybhoy11 @virginmedia Not letting me sign in

  • Glam_Rach Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    @virginmedia This has left her charity and her partners business with websites and headed paper wuth the wrong number as @virginmedia are saying they can't do anything about the landine that was transferring to you. A mobile is also involved. She is in tears and your staff have been rude

  • justjanis Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, Scotland

    @virginmedia Nope no issues in the area

  • Glam_Rach Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    @virginmedia One of your site engineers has turned up at her house. She has also emailed a complaint. Best of all @SkyUK have stepped in and retrieved her charity number for her.... Ridiculous it took your rival to help

  • kirsty190790 Kirsty (@kirsty190790) reported from Edinburgh, Scotland

    @virginmedia very disappointed in your customer service, the call taker keeps refusing to let me speak to supervisor regarding problem. Arguing constant with me absolutely disgusting service!

  • _HannahMcInnes_ Hannah McInnes (@_HannahMcInnes_) reported from Livingston, Scotland

    @virginmedia has they worst customer service I’ve ever experienced, month after month I’ve been trying to sort out my bills with no help whatsoever 80 minutes and I’m still on the phone no further forward as one person says one thing and another person says another😡😡

  • Glam_Rach Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    Really not a good image to be projecting @virginmedia.... They did not know you were no longer providing a service until your engineer didn't turn up!!! @JordanHoustonT and now they have to pay out to update their website because of your incompetence #pleaseretweet #retweet

  • hayley_jade27 Hayley (@hayley_jade27) reported from Edinburgh, Scotland

    PSA @virginmedia do not know the slightest thing about good customer service. Save your money and go for LITERALLY any other provider 👍

  • EddieCo09311525 Eddie Collins (@EddieCo09311525) reported from Dunfermline, Scotland

    @virginmedia I switched over to you on the 31st December and had a speed issue very quickly and between online chat and two phone calls yesterday was told issue at street cabinet twice on phone chat says no issue. Bring back BT 😔

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Rob_Mcgimpsey Rob Mcgimpsey (@Rob_Mcgimpsey) reported from Romsey, England

    @virginmedia Yes. A third party has just arrived to pull cables and they can’t do their work because Virgin haven’t actioned the construction. 9 weeks down the line and it hasn’t even been actioned from your end. So poor.

  • Krispy_Bacon_ Mr Joe (@Krispy_Bacon_) reported

    @virginmedia My sister (account holder) will be calling today to make a Complaint. I was just hoping to speak to someone 8 hours ago to try and help me.

  • Danny_Lush Danny Lush (@Danny_Lush) reported

    @virginmedia Got a better idea, why don't you just send someone round to sort it out ? As said, not worth reporting, literally spent hours on the phone last time to be given an excuse from a call centre blaming the pandemic that finished over 1 year ago !! Please just fix it !!!

  • TheAminAli Amin Ali (@TheAminAli) reported

    @virginmedia is there an internet outage in the E17 London area? My internet hasn’t been working since Friday

  • davidmurtz David Murtagh (@davidmurtz) reported

    @virginmedia The reply I just sent took about 15secs to send. It is soooo slow

  • davidmurtz David Murtagh (@davidmurtz) reported

    @virginmedia Yes but others according to the community group have the same issue? Also it was down Thurs or Friday as their was a similar issue (intermittent internet), we had a message that engineers had found the fault and took all day to fix. This is a similar issue. Its not just me

  • Muzy100 Muzy (@Muzy100) reported

    The one day of the week I'm home and the Internet is down. Very annoying @virginmedia

  • SBreedon sbreedon.eth 🇬🇧⚡️ (@SBreedon) reported

    @virginmedia I have spoke to four people in as many days - yet they can never resolve this.

  • axela786 A (@axela786) reported

    @virginmedia It's is likely to go down again as it's already been 4x this week. I'm OK waiting tip 4pm it's just frustrating it happening most of the week and then being told it'd fixed.

  • KenHorizon1 Ken Healy (@KenHorizon1) reported

    @virginmedia all homes in Faithlegg Waterford without service at the moment. Cannot get any response on phone & online says no issues.