Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

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The latest reports from users having issues in Dunfermline come from postal codes KY11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 01/19/2026 12:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Glenrothes, Kirkcaldy, Dunfermline, Livingston and Bathgate.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Phone
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • Glam_Rach Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    @virginmedia No phone service at all sadly. She will need to try online chat. She has no ends of problems with your network...

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia No, its all lip service with virgin

  • Krisfozz1 Kris Montgomery (@Krisfozz1) reported from Inverkeithing, Scotland

    @virginmedia hi, my internet isn’t working very well. Can you help please.

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia @NathanRedmond22 @jackstephens_18 Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • falcon7862 Dougie MacDonald (@falcon7862) reported from Edinburgh, Scotland

    @virginmedia Having cancelled I doubt there will be, but I am so overwhelmed by your complete lack of care and service

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia BT treat customers with much more respect

  • brucerisk bruce findlay (@brucerisk) reported from Edinburgh, Scotland

    ok ... I called and an engineer is coming on Monday but 9 times out of ten it's an outside or area problem. TV stopping and starting. In 11 years we have had well over 30 break downs. This is the West End in Edinburgh @virginmedia

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • falcon7862 Dougie MacDonald (@falcon7862) reported from Edinburgh, Scotland

    @virginmedia over 30 minutes 3 different people all asking the same condescending questions,,,in order to cancel account on behalf of 95 year old pensioner,APPALLING service

  • JackCuthill Jack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@JackCuthill) reported from Edinburgh, Scotland

    My experience with @virginmedia was 50/50 today called downgrade got a whole lot of crap from the first person. Ended up at the cancellation department who listened to me & saved me as a customer.

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • ewalker287 Ewan A. Walker (@ewalker287) reported from Edinburgh, Scotland

    My broadband has been down most of the night which means the productive night I had planned hasn't materialised. Thanks @virginmedia, you guys are swell. 🙃

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • thePompeyPope the pompey pope (@thePompeyPope) reported

    @virginmedia Is this a joke reply? It has taken almost 2 full days for you to reply to my tweet. The help pages say I must ring if I want to leave. Which I did after along wait. And I'm leaving VM.

  • J8rde Jord (@J8rde) reported from Wellington, England

    @virginmedia day 5 of trying to cancel. Online chat is laughable was in a chat waiting for a reply for 9 hours yesterday,nothing ,now gone back to the start. 150 no1 answers. Covid is not an excuse when all your customers service people can WFH. CANCEL MY BROADBAND NOW!!!!

  • joelnolan94 Joel Nolan (@joelnolan94) reported

    @virginmedia I can't believe how long it's taken me to cancel virgin media, terrible customer service. Don't join them even if it's dead cheap. It ain't worth the hassle #rubbish #dontjointhem

  • walsh3017 Dene Paul Walsh (@walsh3017) reported

    @HuwMatthews1 @virginmedia Doesn’t help that 1/ I am working from home and internet keeps cutting off 2/ in using my mobile data to run off which is costing me money and ‘John’ @virginmedia you won’t even give me a call?

  • walsh3017 Dene Paul Walsh (@walsh3017) reported

    @virginmedia It doesn’t work!! And you just sent me a extra charge of £3.50 a month to top off your crud service!

  • RyanNeary Rყαɳ Nҽαɾყ (@RyanNeary) reported

    @virginmedia Any known broadband issues in the Nottinghamshire area? Been disconnected 3 times so far today. I need connectivity for work.

  • shillu1 s.p. (@shillu1) reported

    @virginmedia hi I’m having trouble getting anyone on the phone. I’m having issues with one of my v boxes for some reason when I try to watch anything on catch up it keeps losing the sound. The internet connection is fine and it works on my other box. Netflix and prime both work.

  • DonnaGalbraith6 Donna Galbraith (@DonnaGalbraith6) reported

    @virginmedia @HunterJay67 Stop replying with contact numbers where people can’t actually get through to or have to spend hours on hold, come on Virgin, treat your customers with a bit more respect

  • Scatzy81 Louise Mitchell (@Scatzy81) reported

    @virginmedia Please can you help. I can't get through. I've tried for days, months with poor internet and the tv box isn't working surely you can book a technician bat least!? I need help to sort this matter out

  • falseeyeguy Marc Jones (@falseeyeguy) reported

    @virginmedia Just to fix the phone line a few months ago and it’s since then I’ve had call charges that are not mine this happened a few years ago when there was fault at the green cabinet too