Virgin Media outages and service status in Dunfermline, Scotland

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Livingston, Kirkcaldy, Dunfermline, Glenrothes, and Grangemouth.

City	Problem Type	Report Time
Edinburgh	Internet	17 hours ago
Livingston	TV	2 days ago
Kirkcaldy	E-mail	2 days ago
Edinburgh	Internet	4 days ago
Edinburgh	Wi-fi	5 days ago
Edinburgh	Total Blackout	8 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

• 
  John M Hunt (@Johnmhunt) reported 9 minutes ago from Oxgangs, Scotland

  @virginmedia hi I’m aware there’s a calling issue just now on Virgin Mobile but I was wondering how to get an upgraded 5G SIM on ultimate Oomph as the one we have is only allowing 4G.

• 
  Effie Fenton (@effiefenton) reported 10 minutes ago from Edinburgh, Scotland

  @virginmedia With respect, that just takes you to a forum on your own website to tuck this away out of public view. I'll let you know here if I get any response. Emergency response phone lines should be treated as a priority by all telecoms companies.

• 
  🌸Jordy Deelight 🌸 (@jordy_deelight) reported 14 minutes ago from Edinburgh, Scotland

  Hi @virginmedia I’ve been trying to repeatedly change my package, are you having issues technically?

• 
  Scottish (@Scottish720) reported 15 minutes ago from Skinflats, Scotland

  @virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous

• 
  Patrick McCarthy (@PatMcCarthy37) reported 15 minutes ago from Edinburgh, Scotland

  @virginmedia I managed to find a phone number to call you. The message 'don't contact us unless you need to' isn't great is it! Follow up text asks me to rate VM on the basis of my interaction. Not fair is it. Not the help desk fault if everything else is so bad.

• 
  The Bar Fly (@thebarfly) reported 16 minutes ago from Edinburgh, Scotland

  @virginmedia It claims intermittent issues. Mine has been totally dead for the past two days. I appreciate there is nothing you can do. It means when that is fixed and I still have my issue, I’ll have to start again to report then patiently wait till they can be bothered sending someone.

• 
  bruce findlay 🟢 power to the people 🇺🇦✌ (@brucerisk) reported 20 minutes ago from Edinburgh, Scotland

  @virginmedia Thank you, but, hey...they didn't fool me...just thought you should know and maybe warn others. I've had 'it' before but fortunately never been 'taken in'.

• 
  Billy Doyle (@wcd07) reported 21 minutes ago from Livingston, Scotland

  @biker_Ian @Craids Think I'll be changing no. My @virginmedia still down. Shocking service 🤬

• 
  willie shiells (@wshiells) reported 26 minutes ago from Edinburgh, Scotland

  @virginmedia , spent 2 hours online chat with yourselves, then passed onto customer service , now 5 hours later still no response. Worst customer service out there folks

• 
  Patrick McCarthy (@PatMcCarthy37) reported 27 minutes ago from Edinburgh, Scotland

  @AndyHarrison123 @virginmedia Help desk pretty much admitted it. Said suspicious activity. No doubt me constantly changing my password. Suggested fix within 5-days. Said they would email me when done!!!! First noticed it about a week ago. Galling when you get the followup marketing text.

• 
  Peter Tuffy (@bigtoodle) reported 27 minutes ago from Edinburgh, Scotland

  @virginmedia more problems with Virgin, their internet and phone service in EH 14 has had problems for two weeks, no refund for the loss of service though. I was cut off today after their call handler could not answer the simplest of questions on an overcharged bill.

• 
  Lesley Neilan (@lesley_neilan) reported 29 minutes ago from Edinburgh, Scotland

  Hi @virginmedia I am trying unsuccessfully to contact you about my current contract. I don’t have WhatsApp and your online help link doesn’t help. My old fashioned ‘telephone’ call ended with ‘there was a fault’. Are there any humans around?

• 
  Ashley (@ashjrox) reported 33 minutes ago from Edinburgh, Scotland

  I've had rude calls with some staff, spent over £9 on calls to @TravelodgeUK to get this refunded for the charity, their customer service emailed saying that even though two of their staff & virgin media said I should get a refund that they are not going to refund. #badservice

• 
  victoria carolina (@vcash78) reported 35 minutes ago from Edinburgh, Scotland

  @virginmedia Just said it would be back on by 1230. It’s not … paying a fortune (way above the odds!) a month for service I’m not getting. New contract with another provider incoming.

• 
  Jill Scorer (@JillScorer1) reported 44 minutes ago from Dalgety Bay, Scotland

  @lornagilmour_ @virginmedia @SkyUK How to make a complaint via phone. Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. WONDER IF THIS WOULD WORK?

• 
  Derek Scott (@DegsyScott) reported 45 minutes ago from Edinburgh, Scotland

  @benjitindz @virginmedia Product is good, customer service non existent

• 
  Lord Galoot (@pumphysaysNO) reported 46 minutes ago from Broxburn, Scotland

  @virginmedia i havent had tv for 5 days now, technician was meant to call yesterday or 8am this morning, no call, any chance of getting a service i pay for

• 
  The Bar Fly (@thebarfly) reported 51 minutes ago from Edinburgh, Scotland

  @virginmedia And the scheduled engineer call tomorrow got cancelled because of this unrelated and later supposed outage. It’s a farce.

• 
  Ewan Walker (@e_red_squirrel) reported 53 minutes ago from Edinburgh, Scotland

  @virginmedia TiVo box down... No broadband or TV for the last hour in EH4. Called and your tests say there is nothing wrong but try resetting the box. 🤔 Done 3 times while waiting 50mins on your customer 'No' service answering my call! 😡

• 
  Patrick McCarthy (@PatMcCarthy37) reported 55 minutes ago from Edinburgh, Scotland

  @virginmedia What is going on with your email service? You don't recognise my password causing me to keep changing it and now you've locked me out and stopped me doing that. Awful service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  a (@Peter_ldn_ire) reported 5 minutes ago

  @virginmedia I’ve been on phone trying to speak to someone for over an hour waiting / web chat is not not working - what is going on

• 
  Ollie Hill (@OlHill1) reported 8 minutes ago

  Anyone in or near L4 having problems with virgin media WiFi ?

• 
  Andy Sutton (@AndySut63307161) reported 9 minutes ago

  @virginmedia Having problems accessing email on multiple devices, how do i resolve. Cannot find answers, BOT is useless. Do you employ humans with whom i may converse to resolve issues? Regards Andy

• 
  Dgjbear (@Dgjbear1) reported 10 minutes ago

  @AsstVirginmedia @princehowl_ This is an automated response. Zoe doesn’t exist. Virgin media is crap.

• 
  Bob Price - bobsrailrelics (@Huxleypiguk) reported 16 minutes ago

  Another two tries today. One I had to give up after 55 minutes waiting, now on 44 minutes. Seriously @virginmedia you are now a joke. Was just going to cancel my TV, I am seriously looking up Broadband alternatives while on hold.

• 
  John Kingscott (@JohnKingscott) reported 17 minutes ago

  @virginmedia is your broadband status checker not working? Doesn't seem to be here...

• 
  Colin (@burgcolin) reported 22 minutes ago

  @virginmedia no Netflix or apps working! Rang but still not working

• 
  linda butler (@butler47) reported 25 minutes ago

  @virginmedia No.The account is in my name only.When I sign in I can access my bill etc but,when I scroll down to the quick email link it’s my ex husband’s emails I see not my own.Apparently a ticket was raised to help fix this problem but as yet I am still waiting on someone getting back 2 me

• 
  BallyD Typos are my speciality🤷🏼 🇬🇧 (@DaveBall65) reported 25 minutes ago

  @virginmedia lates news on. Urging Box still has the same fault Chat to VM because Calling is stressful Finally arrange an engineer on 13 th Get a text last night coming today 12 th Have hospital appointment today But can cancel virgin and it will cost me £25 Terrible

• 
  colm mcwilliams (@colum26) reported 25 minutes ago

  @virginmedia extremely slow broadband in EN6 area. What is the problem and when are you going to fix it?