Virgin Media Outage Report in Dunfermline, Fife, Scotland

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

• Internet (56%)
• Wi-fi (21%)
• Total Blackout (10%)
• TV (8%)
• E-mail (4%)
• Phone (2%)

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Kirkcaldy, Edinburgh, Livingston, Dunfermline, Grangemouth, Glenrothes, Bathgate, and Rosyth.

City	Problem Type	Report Time
Kirkcaldy	TV	2 days ago
Edinburgh	TV	3 days ago
Livingston	TV	3 days ago
Edinburgh	Internet	3 days ago
Edinburgh	Total Blackout	4 days ago
Edinburgh	Internet	5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

• 
  Alison Hendry (@allyy__08) reported 5 minutes ago from Edinburgh, Scotland

  @virginmedia Hello! No, sadly not. It says that I can add my subscription to my Virgin Media bill but I really don’t want to do that especially when I have been accessing Netflix via my TiVo box with no issues for the last 2 years!!

• 
  Andrew Kemp (@andrew_kemp) reported 6 minutes ago from Edinburgh, Scotland

  @stevegoodman @bt_uk @virginmedia I’ve given up on VM they’ve been the only fibre in the area for years and their service has gone from ok to bad to worse. Working from home was proving challenging. Teams would always say poor network quality

• 
  Angela St Clair-Ford (@Angela_Jeng) reported 6 minutes ago from Edinburgh, Scotland

  Extremely disappointed with @virginmedia @VirginMediaCorp after negotiating over 1 mo to get a new supply, they’ve cancelled our order. Why is it so hard to try to be your customer #grosvenorcrescent

• 
  Alan Robertson (@alaninrepose) reported 7 minutes ago from Edinburgh, Scotland

  @virginmedia two hours on a call with your team today constantly on hold - what has happened to your customer service

• 
  Rachael Santangelo (@Glam_Rach) reported 13 minutes ago from Edinburgh, Scotland

  @virginmedia One of your site engineers has turned up at her house. She has also emailed a complaint. Best of all @SkyUK have stepped in and retrieved her charity number for her.... Ridiculous it took your rival to help

• 
  Andrew Kemp (@andrew_kemp) reported 15 minutes ago from Edinburgh, Scotland

  New @bt_uk #fttp been in for a few days... what have I noticed so far, no drop outs, Wi-fi calling working decent internet speeds and general decent service unlike @virginmedia

• 
  Rachael Santangelo (@Glam_Rach) reported 17 minutes ago from Edinburgh, Scotland

  @virginmedia 87 year old Granny's landline gone down Christmas day 😔😔.... When are customer services back open so we can chase up

• 
  Anna Bell Coaching (@annabellcoach) reported 20 minutes ago from Bo’ness, Scotland

  @virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.

• 
  Janis McCulloch ☃️❄️ (@justjanis) reported 21 minutes ago from Dunfermline, Scotland

  @virginmedia Nope no issues in the area

• 
  Angela St Clair-Ford (@Angela_Jeng) reported 21 minutes ago from Edinburgh, Scotland

  @virginmedia They came a couple of times but they couldn’t find parking so then the team left. Then they said they would need to close down the entire road in order to put a new supply

• 
  Anna Bell Coaching (@annabellcoach) reported 24 minutes ago from Bo’ness, Scotland

  @virginmedia my broadband is down yet again. Several working hours lost. Four (long) calls later and now just an automated response. Poor show. 🤔 #badservice #homeworking

• 
  Davy Murray (@davyshambles) reported 33 minutes ago from Edinburgh, Scotland

  @virginmedia Eventually got through to your overseas call centre. Guy couldn't help and booked me an engineer for Wednesday evening. He then hung up on me when I suggested that I shouldn't be charged for the next few days #believeinbetter

• 
  vikki mcintosh (@vikki_mcintosh) reported 40 minutes ago from Edinburgh, Scotland

  @virginmedia Yes but she wanted me to stay on the phone while she filled in a form despite me telling her I can’t as I should be working. She only seemed interested in closing the complaint without me being happy with the resolution

• 
  Janis McCulloch ☃️❄️ (@justjanis) reported 41 minutes ago from Dunfermline, Scotland

  Hey @virginmedia our broadband box is flashing green and our Wi-Fi doesn't seem to be working.... help please

• 
  Stuart Gray (@StuartIGray) reported 44 minutes ago from Edinburgh, Scotland

  @virginmedia so disappointed in the service over the last few months counting down the months until I can move to @SkyMediaUK

• 
  Eddie Collins (@EddieCo09311525) reported 47 minutes ago from Dunfermline, Scotland

  @virginmedia I switched over to you on the 31st December and had a speed issue very quickly and between online chat and two phone calls yesterday was told issue at street cabinet twice on phone chat says no issue. Bring back BT 😔

• 
  Rachael Santangelo (@Glam_Rach) reported 49 minutes ago from Edinburgh, Scotland

  @virginmedia This has left her charity and her partners business with websites and headed paper wuth the wrong number as @virginmedia are saying they can't do anything about the landine that was transferring to you. A mobile is also involved. She is in tears and your staff have been rude

• 
  Drewski (@nosrettePwerdnA) reported 50 minutes ago from Edinburgh, Scotland

  @GodlyTheresa @TalkTalk @virginmedia @Hyperoptic Yeah their customer service is absolute pants 🙈 I experienced a few nightmares with them over the years, and even trying to leave was a calamity 🤪

• 
  Janis McCulloch ☃️❄️ (@justjanis) reported 51 minutes ago from Dunfermline, Scotland

  @jen_drum @virginmedia Some local outage or something

• 
  Rachael Santangelo (@Glam_Rach) reported 60 minutes ago from Edinburgh, Scotland

  Really not a good image to be projecting @virginmedia.... They did not know you were no longer providing a service until your engineer didn't turn up!!! @JordanHoustonT and now they have to pay out to update their website because of your incompetence #pleaseretweet #retweet

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hannah (@Hannahnicole313) reported 1 minute ago

  @virginmedia trying to cancel contract for 30 days notice but the website has crashed what will happen if it goes over 30 days?

• 
  Andrew Dallin🇺🇦 (@adallin) reported 1 minute ago

  @virginmedia Need to send kit back, your list is incorrect it has 1 extra power line I've never had. I also need to know when you're even sending the box to send stuff back

• 
  Ryan glover (@Ak_Craze1) reported 2 minutes ago

  @O2 @virginmedia I need help with accessing my account, I can’t find anything to help me and I can’t contact you, I need to reset my password but the like says to contact customer service

• 
  Nathan Allison (@nallywag) reported 4 minutes ago

  still waiting after 5 hours online for @virginmedia Customer Relations to contact me back - not very impressed

• 
  🏴󠁧󠁢󠁳󠁣󠁴󠁿daidzy Connolly ™️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@daidzy) reported 6 minutes ago

  @virginmedia Hi how do i go about downgrading my Internet package..the bots no help to my questions

• 
  Steve Dey (@Stevedey) reported 9 minutes ago from Newburn, England

  @GingesLife @virginmedia Honestly mate it’s a joke! Just paid the bill yesterday and now the cheeky buggers can’t even provide the service they charge us so much for.

• 
  David Dawson (@DavidDa32825997) reported 13 minutes ago

  @SprottSharon @virginmedia @O2 My virgin media email down again, my Netflix has just crashed on virgin tv. Gutted, this is getting worse.

• 
  griptapebeercan (@griptapebeercan) reported 15 minutes ago

  @virginmedia Yes, I was on hold. No problem, I will try again tomorrow, hopefully things will be working again by then. Thanks for getting back to me.

• 
  MA (@MossAbhram) reported 17 minutes ago

  @virginmedia I am paying over 50 pounds a month on a basic package and I am not even getting connection around my whole house. Virgin is only known for its name and not the service. Terrible service

• 
  Essential Worker Spice (@bee_laurens) reported 18 minutes ago

  @virginmedia how are you gonna delay my instillation when I’m a student, offer to reimburse me for one of your dongles and then have none in stock?! I’ve been a loyal customer for almost two years. This is appalling.