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Virgin Media outages and service status in Dunfermline, Scotland

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Dunfermline, including 0 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 5, 11:24 AM GMT+1.
  • 66% Internet (66%)
  • 14% TV (14%)
  • 9% Wi-fi (9%)
  • 6% E-mail (6%)
  • 6% Phone (6%)

The latest reports from users having issues in Dunfermline come from postal codes KY11 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Linlithgow, Edinburgh, Tillicoultry, Livingston, Kirkcaldy, Rosyth, Dunfermline, Queensferry, Glenrothes, and Cowdenbeath.

CityProblem TypeReport Time
Linlithgow Internet 3 days ago
Edinburgh Phone 4 days ago
Edinburgh Internet 4 days ago
Edinburgh Internet 5 days ago
Edinburgh Internet 5 days ago
Edinburgh Internet 5 days ago

Nearby cities with recent reports

Edinburgh

5 recent signals

4 days ago
Linlithgow

1 recent signals

3 days ago

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • bigtoodle
    Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia The phone is not working and your engineer was arranged to call today between 1.00 and 6.00pm needless to say he did not arrive or give me a call to arrange another day.

  • DegsyScott
    Derek Scott (@DegsyScott) reported from Edinburgh, Scotland

    @benjitindz @virginmedia Product is good, customer service non existent

  • philippawrightt
    Philippa Wright (@philippawrightt) reported from Edinburgh, Scotland

    @virginmedia Sorry? Like my formal complaint - I’m unsure if you have read my tweet? I bought a box and returned the WiFi myself. Ombudsman time?

  • KSC_319
    Kyle (@KSC_319) reported from Edinburgh, Scotland

    Virgin media are the worst company in the universe to deal with

  • SobukweScozia
    James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported from Edinburgh, Scotland

    @virginmedia Except I can’t because I get fobbed off and they just try to get me to upgrade my package. Seriously. I’d just like to know if there is some systemic complex issue, as you suggest, or not.

  • lexo6647
    Acky (@lexo6647) reported from Edinburgh, Scotland

    @virginmedia as it was tiresome and he can’t get through to anyone. The same problem I had today. He has his phone, broadband and tv with you. His mobile as well I reckon. Having spent a good bit time today going through all the stuff on the phone to eventually be hung up on is infuriating

  • lesley_neilan
    Lesley Neilan (@lesley_neilan) reported from Edinburgh, Scotland

    Hi @virginmedia I am trying unsuccessfully to contact you about my current contract. I don’t have WhatsApp and your online help link doesn’t help. My old fashioned ‘telephone’ call ended with ‘there was a fault’. Are there any humans around?

  • thebarfly
    The Bar Fly (@thebarfly) reported from Edinburgh, Scotland

    @virginmedia And the scheduled engineer call tomorrow got cancelled because of this unrelated and later supposed outage. It’s a farce.

  • gajarlove
    Evelyn Love-Gajardo (@gajarlove) reported from Edinburgh, Scotland

    @virginmedia It's not showing up and it's now been down since first thing yesterday. They are elderly and need their landline to be working. Is there a way to speak to someone if it's not fixed by 4?

  • trippfuller
    trippfuller (@trippfuller) reported from Edinburgh, Scotland

    @virginmedia It's a bit offensive to send someone u cost significant income a link so they can get a fee bucks. If u just communicate sucking in advance those who count on service can arrange.

  • SobukweScozia
    James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported from Edinburgh, Scotland

    @virginmedia If I phone there is a message saying there is a complex fault. The online fault tracker says there isn’t. Hard really to understand what the problem is and when and how it will be fixed. Still no service at all. Not impressed.

  • Johnmhunt
    John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    @virginmedia hi I’m aware there’s a calling issue just now on Virgin Mobile but I was wondering how to get an upgraded 5G SIM on ultimate Oomph as the one we have is only allowing 4G.

  • jordy_deelight
    🌸Jordy Deelight 🌸 (@jordy_deelight) reported from Edinburgh, Scotland

    Hi @virginmedia I’ve been trying to repeatedly change my package, are you having issues technically?

  • PatMcCarthy37
    Patrick McCarthy (@PatMcCarthy37) reported from Edinburgh, Scotland

    @virginmedia About 14 days ago I kept being asked to reset my password. On the 3rd or 4th occasion I was locked out. The first Help Desk person said 'suspicious activity' and escalated the problem. The second person said that the address was not associated with the primary account holder 1/2

  • vcash78
    victoria carolina (@vcash78) reported from Edinburgh, Scotland

    @virginmedia I am on the phone right now and like I’ve said. The service I am receiving is disgusting. 40 minutes call and to be told that in a #CostOfLivingCrisis you want £650+ to disconnect a service. Must’ve been robbers you merged with as this is criminal behaviour.

  • galleonskip
    Roddy Elliott (@galleonskip) reported from Edinburgh, Scotland

    @virginmedia Got a message after power outage in Edinburgh yesterday that Virgin Services had been restored - internet is okay but ‘phone line off. Is this a known issue, EH16

  • louham74
    Louise Hamilton (@louham74) reported from Grangemouth, Scotland

    @virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬

  • vcash78
    victoria carolina (@vcash78) reported from Edinburgh, Scotland

    I was left without service for a week with multiple lies, promises of calls that didn’t happen and appalling customer service … you promise compensation of a month for free, the next you state £650 for disconnection. We are in a coat of living crisis you idiots! @virginmedia

  • vivhaig
    Viv Haig (@vivhaig) reported from Edinburgh, Scotland

    @virginmedia Yes I’ve done all of that and my phone is saying ‘Check phone line’. My land line has been off since last Friday. Ever since it was swapped over to your fibre network and the new adapter fitted to the back of the router. I’m paying for a service I’m not receiving.

  • DegsyScott
    Degsy (@DegsyScott) reported from Grangemouth, Scotland

    Great… working from home and @virginmedia broadband goes down again. It’s become very erratic service in the last 12 months… what the hell as we paying premium prices for fast fibre if it can’t be reliable… with more price rises ahead

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • bushmills7d
    Paul Williams (@bushmills7d) reported

    @virginmedia great service again. Second time today we’ve had no service , that’s the third time this week. If We hadn’t renewed our subscription with you we would cancel

  • penpen1
    Penny Maltby (@penpen1) reported

    @virginmedia why is your WiFi down in the ex8 area?

  • Nicky_P_Smalley
    Nicky P. Smalley (@Nicky_P_Smalley) reported

    @virginmedia It’s been nearly 2 weeks now. Drop ops/low speeds are still continuing in s63. I keep getting texts saying you’ve identified the problem and sending someone out, but all that happens is you change date of when it’ll be fixed, but fix it you have not!

  • neiloco76
    UTV1874 (@neiloco76) reported

    @virginmedia Just wondering,, the people that work for you,,,,,do any of them actually know how to do their job?? I've only had virgin for 6 weeks and your already on the 6th **** up! TERRIBLE customer service, wouldnt know their arse from their elbow #virginmedia #useless

  • anandcheam
    Anand Gupta (@anandcheam) reported

    Hi @virginmedia do not mess up internet connection on Mexico game. I have friends coming over. Sort out whatever issues you have to before that !!! I have been customer for 10 years but will migrate if you mess up this time !!

  • VirginMediaNews
    Virgin Media News (@VirginMediaNews) reported

    The Government is asking its TDs to vote against a Sinn Féin proposal to begin preparations for a United Ireland. The bill, being debated in the Dáil this evening, would require the Government to establish a Citizens' Assembly on Irish unity. Ministers say the proposal is being rushed and that the issue requires a broader, more considered approach. More on Virgin Media PLAY. #VMNews

  • VirginMediaNews
    Virgin Media News (@VirginMediaNews) reported

    Three men have been killed in three separate crashes on Ireland’s roads over the past 24 hours. Gardaí and emergency services attended the scene of a fatal two-car crash at Ballymagan in Co Donegal last night after 9pm, where a man in his 20s died. Three others were taken to hospital for treatment of non-life-threatening injuries. An hour earlier in Cork, Gardaí attended a fatal crash involving a jeep and a motorcycle on the N20 at Ballyhea, where a motorcyclist died at the scene. A man in his 80s was also taken to Cork University Hospital for treatment. 📺 More on Virgin Media PLAY

  • tlash__
    Tolú (@tlash__) reported

    O2’s app/website has been crap ever since they got with Virgin media.

  • AnnieLa60958950
    Back to the 70s (@AnnieLa60958950) reported

    @virginmedia After bring pestered for 3 days and finally answering my phone, someone at Virgin Media puts the phone down abruptly on me because I didn't know what day I paid my bill. VERY RUDE!!

  • JordanPsych_
    Jordan (@JordanPsych_) reported

    @virginmedia thanks for the high pings the last 3 months with no fix. Absolutely pointless playing any fps on your dogshit internet