Virgin Media Outage Report in Dunfermline, Fife, Scotland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Dunfermline come from postal codes KY11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Livingston, Dunfermline, Bathgate, Lochgelly, Glenrothes and Kelty.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Livingston |
Total Blackout | |
| Dunfermline |
Internet | |
| Edinburgh |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
-
🏴 Shaun 🏴
(@Sm1987) reported
from
Glenrothes, Scotland
@virginmedia been trying to cancel my contract for weeks now and spending hours waiting on customer relations online with no one to talk to just a sales team offering me something I can't afford
-
Leigh
(@muddlinleigh) reported
from
Edinburgh, Scotland
@virginmedia Hi there, I've rang the number and they say that they can't waive the £35 connection fee and when I asked if I could have an email confirming my connection issues they said that wasn't possible either.
-
Kenny Taylor
(@bluejambo1874) reported
from
Edinburgh, Scotland
@virginmedia landline not working again!! Waste of time and money but costs more to get rid of the useless thing
-
David Taylor 🏴 🇪🇺
(@gm8arv) reported
from
Edinburgh, Scotland
@virginmedia Web mail not working at 19:00 when I last checked.
-
Jason O
(@jayjay496) reported
from
Edinburgh, Scotland
can you please sort your internet out @virginmedia! I apprecIate there’s probably more people on the network during the week but at the weekend and a very hot summer night.. constantly dropping in and out. It’s not like it’s cheap to have you as a service provider!
-
John
(@CollinsDecs) reported
from
Edinburgh, Scotland
@virginmedia I had an engineer out today as landline has been down for 4 days not that I minded as never use the thing. I mentioned my WiFi speed to engineer and he told me we were running at 59mbps & I’m paying for 200mbps although kindly sorted it for me. Just saying 🤔
-
Leigh
(@muddlinleigh) reported
from
Edinburgh, Scotland
@virginmedia Yet again my broadband connection has disappeared, rebooting hub hasn't helped. This is happening every day and when I do get connected it's super slow, not good enough!
-
John
(@CollinsDecs) reported
from
Edinburgh, Scotland
@ColourMeGreen5 I’m led to believe that all internet providers slowed there supplies down during lockdown as they were getting hammered. My WiFi with @virginmedia has been slow for months and it’s meant to be their top speed. 😤
-
Mike Smith
(@Mike1874) reported
from
Edinburgh, Scotland
@pwmcomms We've had similar problems with Virgin Media. I would suggest contacting their customer service team but that might take you the rest of the day...😒
-
Andrew Bell
(@__ambell) reported
from
Edinburgh, Scotland
@DavidDPaxton Virgin Media has been terrible recently, awful
-
Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia status page is down, so unable to check if any issues, but our channels are not working properly, picture and sound keeps breaking up on all channels.
-
clairejazz
(@clairejazz) reported
from
Edinburgh, Scotland
Hey @virginmedia - having major connection problems in the EH6 area. I can’t work like this!
-
David Taylor 🏴 🇪🇺
(@gm8arv) reported
from
Edinburgh, Scotland
I see @virginmedia down again - this time it’s the email service.
-
Leigh
(@muddlinleigh) reported
from
Edinburgh, Scotland
@virginmedia I've had issues with my broadband going down for the last fortnight and super slow when it is up, am working from home so not good enough. EH7.
-
David Taylor
(@gm8arv) reported
from
Edinburgh, Scotland
@wendyg I can likely change protocol if needed. No notice from @virginmedia about any change required or email service degradation, but that’s typical.
-
Leigh
(@muddlinleigh) reported
from
Edinburgh, Scotland
@virginmedia I have and a new hub is being sent out but that doesn't solve the problem of getting connected in the mean time. I'm an agency worker and paid by the hour so am losing income by not being able to get online. 1/2
-
Scotty Girdwood
(@Girdy17) reported
from
Edinburgh, Scotland
@virginmedia how do I cancel my subscription
-
Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia Not as bad as it was but picture still freezing now and again but the mini tv guide has started freezing when moving through channels.
-
Jim Healy
(@jimhealy10) reported
from
Grangemouth, Scotland
@virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!
-
leila wallace 🦋
(@leilawallace) reported
from
Edinburgh, Scotland
hey @virginmedia your wifi is **** why are we paying for this 🙂🙂🙂🙂🙂🙂
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Rob Dee
(@4thmarch1972) reported
@virginmedia Hi. I've read the policy but don't understand why I've not been automatically compensated? My router was broken & had to be replaced. I had to wait a week, with zero broadband, for a home visit from an engineer who replaced the router with a new one. Why no compensation?
-
Ant Staite
(@StaiteAnt) reported
@virginmedia Perhaps you could tell me why I am unable to raise a complaint?
-
Nick Harber
(@nickharber) reported
@virginmedia Hi. This services says there are no faults. What do you suggest ? It is very strange that it turns off at a time that I received an email confirming you have moved my service. Can you move it back please ?
-
Louise Flynn
(@Louiseflynn) reported
@virginmedia They did. They were being rude and obnoxious and today I’ve received a third contract that is STILL wrong.
-
Rob Dee
(@4thmarch1972) reported
@virginmedia On 30th August I spent 1 1/2 hours on What's App to report fault & total loss of broadband. Finally fixed by an engineer on 6th Sept. Don't worry, said Raja, you'll get compensation for the days you have no service. Bill arrives today, no credit😠
-
Boo
(@Ashidofthought) reported
@virginmedia The problem is, it goes straight to automated voice mail where it asks you to input this number, and there is no way to skip this step
-
Ant Staite
(@StaiteAnt) reported
@virginmedia No time frame given and was only advised this was happening by the engineer. I understand the code of practice, I don't understand Why I can't make a complaint, maybe a flaw in the website?
-
roy clough
(@CloughRoy) reported
@virginmedia further to last tweet will cancel by letter and stop direct debit I am giving 35 days notice as fixed contract ends on 28/10
-
Gracie Harrison
(@GracieH15670759) reported
@virginmedia still waiting for a resolution after 4 months!! £2500 taken from my deceased in laws account and no one wants to deal with this... keep being asked to email people but nobody bothers to respond - you should be ashamed of yourselves
-
Jenny Smith
(@JenfleurSmith) reported
@virginmedia Complaint 1 has been raised, no resolution and still waiting for todays callback. Which will form@part of complaint 2. I said to the guy after he offered a callback, this won’t happen will it? It’s astonishing.