Virgin Media Outage Report in Dunfermline, Fife, Scotland
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The latest reports from users having issues in Dunfermline come from postal codes KY11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Glenrothes, Edinburgh, Livingston, Dunfermline, Bathgate, Lochgelly and Kelty.
| City | Problem Type | Report Time |
|---|---|---|
 Glenrothes |
||
| Edinburgh |
Total Blackout | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Livingston |
Total Blackout | |
| Dunfermline |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Leigh
(@muddlinleigh) reported
from
Edinburgh, Scotland
@virginmedia I have and a new hub is being sent out but that doesn't solve the problem of getting connected in the mean time. I'm an agency worker and paid by the hour so am losing income by not being able to get online. 1/2
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Leigh
(@muddlinleigh) reported
from
Edinburgh, Scotland
@virginmedia Hi there, I've rang the number and they say that they can't waive the £35 connection fee and when I asked if I could have an email confirming my connection issues they said that wasn't possible either.
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David Taylor 🏴 🇪🇺
(@gm8arv) reported
from
Edinburgh, Scotland
@G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.
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Aimee C
(@aimeecrausaz1) reported
from
Edinburgh, Scotland
@virginmedia your service outage could not come at a worse time in the EH6 post code! First @HibernianFC game to watch in months and we have no Internet access!?
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Alan Robertson
(@alanjrobertson) reported
from
Edinburgh, Scotland
@virginmedia @CitizenSnagging My parents Virgin Media Internet service is down just now - could it be related as they're in the area?
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Kenny Taylor
(@bluejambo1874) reported
from
Edinburgh, Scotland
@virginmedia been trying to get a fault fixed for weeks now on my TV service but cannot speak to anyone This is redic :(
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Susan
(@sus176) reported
from
Edinburgh, Scotland
@JillianArchibal @HibernianFC I’m was getting same Jill, think there is an issue with Virgin Media
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Ian McPherson
(@IanatGyle) reported
from
Edinburgh, Scotland
Come on @virginmedia play fair. My services are down and I can only get support if I call but you hide your phone numbers. I need to know when the fault will be fixed as it impacts my ability to work
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Alison
(@alied321) reported
from
Livingston, Scotland
@virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?
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Leigh
(@muddlinleigh) reported
from
Edinburgh, Scotland
@virginmedia I've had issues with my broadband going down for the last fortnight and super slow when it is up, am working from home so not good enough. EH7.
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🏴 Shaun 🏴
(@Sm1987) reported
from
Glenrothes, Scotland
@virginmedia sent a message on here on Wednesday and still had no response from anyone. Great service as always
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David Taylor 🏴 🇪🇺
(@gm8arv) reported
from
Edinburgh, Scotland
I see @virginmedia down again - this time it’s the email service.
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David Taylor 🏴 🇪🇺
(@gm8arv) reported
from
Edinburgh, Scotland
@virginmedia Your CAPTCHA has stopped working. You click the correct images but get redirected to the login page.
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Danny
(@Typhoneus) reported
from
Edinburgh, Scotland
@virginmedia broadband problems in EH12?
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David Taylor 🏴 🇪🇺
(@gm8arv) reported
from
Edinburgh, Scotland
@virginmedia Web mail not working at 19:00 when I last checked.
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Ian McPherson
(@IanatGyle) reported
from
Edinburgh, Scotland
@virginmedia So today I have a new problem affecting my service. As it is a new problem I don’t get a refund as the service has not been down for over 24 hours. Your company relies on goodwill with its customers so play fair!
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Steve Passmoor
(@Junkenstein72) reported
from
Edinburgh, Scotland
@TaylorandBesty @virginmedia ... or getting your own money back from them, they're the pits. **** them and **** Branson, I hope to never use any of his products ever again
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Last Minute
(@Kevaldo210516) reported
from
Edinburgh, Scotland
@HomeOfHibs Virgin media broadband is a real problem. Can’t get on at all but can with 4G
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Becky Mill
(@beckymerchant) reported
from
Edinburgh, Scotland
@virginmedia We are trying to cancel our broadband and tv account and your website and phone service are making it Impossible to do this!! It is extremely unclear how to do this!
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KEVIN DORRIAN
(@Kevin_Dorrian) reported
from
Edinburgh, Scotland
@virginmedia - complete loss of broadband on brand new new Hub 4 /Gig Ine router. TV reception pixelating due to loss of signal! No one answering calls! Truly appalling service. Please DM !
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bigmacca83
(@BigMacca83) reported
@danparker87 @ImKrayyzee @virginmedia spoke to me like crap because i cancelled my direct debit cause they had gone back on a contract and tried to charge me £30 extra a month. But complaint dont work
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asia
(@_seasoning) reported
@virginmedia -times that a manager will call me to talk about a compensation as funnily enough during my numerous calls to you all the workers refuse to connect me to a manager. I never received that call and I’ve wasted hours and hours of my time and money as I’m not having to call from-
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Better call Paul
(@globelimper) reported
@virginmedia why do you send letters suggesting a change of plan, and tell us to ring, then have a purely automated system which does not include the offer in your letter nor an option to talk to a person? Awful customer service.
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David.
(@david1collingt1) reported
@virginmedia Just cancelled. Appalling service. All I wanted to do was renew my contract. You may have a great product but the level of customer service is non existent
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Juri
(@gesichtzeintopf) reported
Did @virginmedia fire all their customer support staff again? I got a quick pay confirmation at the end of last month and it’s still showing as open. Can’t reach anybody.
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scott ferguson Скотт Фергюсон
(@scottofdarwen) reported
@virginmedia my wife has been on hold for at least 35 minutes your customer service leaves alot to be desired.... can you get someone to answer her call ??
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Eا𝖔n
(@saiflink202) reported
@MissLondon199 @virginmedia Fix my Wifi
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Eا𝖔n
(@saiflink202) reported
@virginmedia Yes status page showing everything is fine??, no WiFi, no wired network access
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Raz
(@raztweets) reported
@virginmedia “Construction”. If you told me this at the start I would never have signed up or switched mobile network. Will be in touch with @Ofcom.
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Wiess
(@Wiessam) reported
@virginmedia completely sick of your customer experience. I cancelled 2 months ago after waiting 4 months to be connected, and i am still being charged monthly for the temp data dongle provided even though was told it was also stopped!