1. Home
  2. Companies
  3. Virgin Media
  4. Dunfermline
Virgin Media

Virgin Media outages and service status in Dunfermline, Scotland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Dunfermline, including 1 direct report.
  • The most common problems reported in this area mention TV, Internet, and Total Blackout.
  • The most recent signal from this area was received May 26, 4:41 PM GMT+1.
  • 68% TV (68%)
  • 16% Internet (16%)
  • 7% Total Blackout (7%)
  • 7% Wi-fi (7%)
  • 1% E-mail (1%)
  • 1% Phone (1%)

The latest reports from users having issues in Dunfermline come from postal codes KY11 and KY12 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 27: Problems at Virgin Media

Virgin Media is having issues since 07:40 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Linlithgow, Edinburgh, Kirkcaldy, Livingston, Dunfermline, Glenrothes, and Cowdenbeath.

CityProblem TypeReport Time
Linlithgow Internet 9 hours ago
Edinburgh Internet 2 days ago
Edinburgh Internet 2 days ago
Kirkcaldy Internet 2 days ago
Livingston Total Blackout 3 days ago
Dunfermline Internet 3 days ago

Nearby cities with recent reports

Edinburgh

3 recent signals

2 days ago
Linlithgow

1 recent signals

9 hours ago
Kirkcaldy

1 recent signals

2 days ago
Livingston

1 recent signals

3 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • thefyvies
    David Fyvie (@thefyvies) reported from Edinburgh, Scotland

    @virginmedia It’s been horrific for the last 4-5 days although today is by far the worst.

  • Dannymycockgma1
    Danny mycock Portsmouth/fife (@Dannymycockgma1) reported from Lochgelly, Scotland

    @virginmedia is the biggest load of ****. 8 days with no service and still no one has come out to sort it. ******* useless *****. I hope mr Branson is happy the ******* prick

  • seldomseenkid
    seldomseenkid (@seldomseenkid) reported from Edinburgh, Scotland

    @virginmedia internet down. Again. Why?

  • ladyracer70
    diandrick (@ladyracer70) reported from Edinburgh, Scotland

    @virginmedia Thanks for asking. An operator will call me back tomorrow, as it’s part of an ongoing three week saga. I’m so disappointed as I’ve been a loyal VM (originally Telewest) customer for around 30 years. Remaining hopeful 🙃

  • Johnmhunt
    John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    @virginmedia hi I’m aware there’s a calling issue just now on Virgin Mobile but I was wondering how to get an upgraded 5G SIM on ultimate Oomph as the one we have is only allowing 4G.

  • lethalshirl
    Shirley Monteith (@lethalshirl) reported from Edinburgh, Scotland

    @virginmedia Yes and there are no issues in the area so it’s something in my house - my neighbour below is also having broadband issues. I need to book an engineer to come & check connection/equipment etc but can’t get logged in to do this either on computer or phone

  • Kim6672012
    Kim667 (@Kim6672012) reported from Kirkcaldy, Scotland

    @virginmedia poor show @virgin media. Nothing works! Not even the app or your service status page.

  • e_red_squirrel
    Ewan Walker (@e_red_squirrel) reported from Edinburgh, Scotland

    @virginmedia TiVo box down... No broadband or TV for the last hour in EH4. Called and your tests say there is nothing wrong but try resetting the box. 🤔 Done 3 times while waiting 50mins on your customer 'No' service answering my call! 😡

  • lethalshirl
    Shirley Monteith (@lethalshirl) reported from Edinburgh, Scotland

    @virginmedia I am going round in circles trying to speak to someone or email you with problems I’m having with broadband & TV! Your system keeps knocking me back - I just want help! #frustratededinburgh

  • SobukweScozia
    James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported from Edinburgh, Scotland

    @virginmedia I’ve no internet, phone or tv in South Edinburgh - following intermittent internet for days. Your fault checker says there is no service fault yet your website does not allow me to book an engineer. Can you help?

  • Giannop
    Geraldine Daly (@Giannop) reported from Edinburgh, Scotland

    @virginmedia Estimated fix 19.45 😭

  • trippfuller
    trippfuller (@trippfuller) reported from Edinburgh, Scotland

    @virginmedia It's a bit offensive to send someone u cost significant income a link so they can get a fee bucks. If u just communicate sucking in advance those who count on service can arrange.

  • vcash78
    victoria carolina (@vcash78) reported from Edinburgh, Scotland

    @virginmedia I am on the phone right now and like I’ve said. The service I am receiving is disgusting. 40 minutes call and to be told that in a #CostOfLivingCrisis you want £650+ to disconnect a service. Must’ve been robbers you merged with as this is criminal behaviour.

  • trippfuller
    trippfuller (@trippfuller) reported from Edinburgh, Scotland

    @virginmedia Day 4 of outage...

  • bankaudits1
    Mike McNulty 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦✊ (@bankaudits1) reported from Edinburgh, Scotland

    @virginmedia I tried to get help but didn’t get through to anyone just a text sent to my mobile telling me how to fix it but no joy. Checked the forums and turns out I’m not alone and the upgrade is rubbish so just stuck it in the cupboard.. hopeless!

  • DegsyScott
    Derek Scott (@DegsyScott) reported from Grangemouth, Scotland

    @benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent

  • sh0110b8995
    Stephen Honeyman (@sh0110b8995) reported from Kirkcaldy, Scotland

    @virginmedia hello I'm trying to sort out my new upgrade as I have problems with it. The customer service is closed when can I get help?

  • etjorgensen
    upgrade completed (@etjorgensen) reported from Edinburgh, Scotland

    That's virgin media back down to £30 a month from £53, all because of one call. If energy prices are going up just tell everyone you can't afford them any more and they'll soon offer a discount!

  • philippawrightt
    Philippa Wright (@philippawrightt) reported from Edinburgh, Scotland

    @virginmedia Read my tweet. I have been sent a “resolution” already. Which advised to return the box/speak to online chat if further issues. As I have pointed out multiple times I have already returned the box. This is absolutely infuriating at this point.

  • ScottBrownridge
    Scott Brownridge (@ScottBrownridge) reported from Edinburgh, Scotland

    @virginmedia any idea why my internet keeps dropping off. No issues that I can see in the area. Been doing it for two days now.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ScottyBoy211048
    big garry (cyborg edition) (@ScottyBoy211048) reported

    @mar3uss I CANT ******* STAND THIS VIRGIN MEDIA STUPID INTERNET ANYMORE HOLY ******* **** JUST PLAY THE ******* VIDEO @virginmedia WILL U JUST LLAY IT U ******* SUCK

  • rocky_115
    Chris Richards (@rocky_115) reported

    @virginmedia The internet and tv service has been down since 1330 today in SA1. No info given by you all day. Work meetings cancelled today, no tele to watch tonight. Zero communication on a timescale for a fix. Simply not good enough

  • Kirsty__x3
    Kirsty ✨ (@Kirsty__x3) reported

    @virginmedia I have done this, it says there is no issues in my area, Iv restarted several times, checked everything is connected and still not working

  • Cheryl_x
    Cheryl Mckenzie (@Cheryl_x) reported

    @O2 please for the love of god why can I not sign in to my o2 account?! Everytime I try it says about a virgin media thing and then says sorry we can’t display that page right now 🙄

  • Tracy15558923
    Tracy (@Tracy15558923) reported

    @JaneVCarroll @virginmedia I agree Jane weve been with Virgin Media years always had good customer service always helpful when you ring them too

  • KILAGRIM
    KILAGRIM (@KILAGRIM) reported

    @virginmedia Have been having issues with broadband and TV I have sent you a DM No reply as yet

  • KoalaTeaEJ
    KoalaTeaEJ 🐨☕ (@KoalaTeaEJ) reported

    @youfibre I've just moved to YouFibe from Virgin Media but I need to pay out Virgin Media which I was told that YouFibre was going to cover. How do I fix this? I don't want to bills and 2 internet providers.

  • theRealNickle
    Time for change (@theRealNickle) reported

    @virginmedia Failure to keep promises and agreements made to resolve issues. Wrong phone number, no Netflix and a request to return equipment I'm still paying for.

  • Louiseboxall
    Louise Boxall (@Louiseboxall) reported

    @virginmedia Any idea when?? It’s been over a week and there was an outage recently which they “fixed” but the virgin hasn’t worked since this!! M43 area.

  • duke_olaf
    DÏE BLUE BARON (@duke_olaf) reported

    @virginmedia No service in the BS14 area Bristol at all