Virgin Media outages and service status in Dunfermline, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Dunfermline, including 2 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jun 16, 8:40 PM GMT+1.
- Internet (72%)
- Wi-fi (10%)
- TV (10%)
- Total Blackout (5%)
- Phone (3%)
The latest reports from users having issues in Dunfermline come from postal codes KY11 and KY12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 16: Problems at Virgin Media
Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dunfermline, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Rosyth, Dunfermline, Queensferry, Kirkcaldy, Linlithgow, Livingston, Glenrothes, and Cowdenbeath.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
TV | 1 hour ago |
|
Edinburgh
|
Internet | 22 hours ago |
|
Edinburgh
|
Internet | 1 day ago |
|
Edinburgh
|
Internet | 1 day ago |
|
Rosyth
|
Internet | 1 day ago |
|
Dunfermline
|
Internet | 1 day ago |
Nearby cities with recent reports
13 recent signals
2 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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James Smith 🏴🇮🇹🇿🇦 (@SobukweScozia) reported from Edinburgh, Scotland@virginmedia Except I can’t because I get fobbed off and they just try to get me to upgrade my package. Seriously. I’d just like to know if there is some systemic complex issue, as you suggest, or not.
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Roddy Elliott (@galleonskip) reported from Edinburgh, Scotland@virginmedia No known service issues ‘though
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Roddy Elliott (@galleonskip) reported from Edinburgh, Scotland@virginmedia Got a message after power outage in Edinburgh yesterday that Virgin Services had been restored - internet is okay but ‘phone line off. Is this a known issue, EH16
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Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland@virginmedia I can hear a band playing a tune but it will not be to my benefit. I phoned today about being overcharged obviously the call handler was so inept she cut me off rather than fix it. But she did get in the fact that this terrible service was going up by 20% next month.
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bruce findlay 🟢 power to the people 🇺🇦✌ (@brucerisk) reported from Edinburgh, Scotland@virginmedia Thank you, but, hey...they didn't fool me...just thought you should know and maybe warn others. I've had 'it' before but fortunately never been 'taken in'.
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Radhamanalan (@happymaan) reported from Edinburgh, Scotland@virginmedia I checked.. No issues in my area!
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Scottish (@Scottish720) reported from Skinflats, Scotland@virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous
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Patrick McCarthy (@PatMcCarthy37) reported from Edinburgh, Scotland@AndyHarrison123 @virginmedia Help desk pretty much admitted it. Said suspicious activity. No doubt me constantly changing my password. Suggested fix within 5-days. Said they would email me when done!!!! First noticed it about a week ago. Galling when you get the followup marketing text.
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Louise Hamilton (@louham74) reported from Grangemouth, Scotland@virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬
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The Bar Fly (@thebarfly) reported from Edinburgh, Scotland@virginmedia Nothing. The frustration is there’s no record of an outage yet I’m now told it will be 21st when that is fixed. At which point my issue is still going to exist and I’ll have to phone the awful call centre again to beg for an engineer.
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Louise Hamilton (@louham74) reported from Grangemouth, Scotland@virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬
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Mike McNulty 🏴🇪🇺🇺🇦✊ (@bankaudits1) reported from Edinburgh, Scotland@virginmedia Currently dealing with someone eventually and having major problems…very angry customer..!
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Tullia (@thelifeoftul) reported from Edinburgh, Scotland@virginmedia @virginmedia now your service status is saying there are no issues in the EH7 area yet we’ve received a text that we won’t have wifi yet again till tomorrow morning? Please can you communicate what is going on?
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James Smith 🏴🇮🇹🇿🇦 (@SobukweScozia) reported from Edinburgh, Scotland@virginmedia If I phone there is a message saying there is a complex fault. The online fault tracker says there isn’t. Hard really to understand what the problem is and when and how it will be fixed. Still no service at all. Not impressed.
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Neil Sneddon (@EdinburghNJS) reported from Edinburgh, ScotlandGot to say. Been a customer of @virginmedia since Dec 10th 1999. First problem I've ever had this week, and service, ability to contact and understanding of my problem is absolutely woeful. Luckily still in cooling off period for new deal. Dreadful.
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Effie Fenton (@effiefenton) reported from Edinburgh, Scotland@virginmedia my daughter has finally got a new home in supported accommodation but can't move in until a telephone line is connected so her carers have access to a 24/7 phone. The earliest appointment is currently a month away. Can you help us so she can start her new life?
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Acky (@lexo6647) reported from Edinburgh, Scotland@virginmedia as it was tiresome and he can’t get through to anyone. The same problem I had today. He has his phone, broadband and tv with you. His mobile as well I reckon. Having spent a good bit time today going through all the stuff on the phone to eventually be hung up on is infuriating
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Karen 🏴🇪🇺⭐ (@karen_coops81) reported from Edinburgh, ScotlandNeed a new service provider @virginmedia has just gone up by £25. Recommendations please.
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Laura Barbour (@dreamingisfree) reported from Bo’ness, Scotland@virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Duncan P⭐️⭐️ (@duncanpemberton) reported@virginmedia hi guys, Any sign of the virgin hub 5 being available to send me? I was told I could have one around 6 months ago after a long conversation but never heard anything since! Regards Duncan
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Tommy Tinkler (@TinklerTommy) reported@LozzaFox Don't people know you can use google family and virgin media security that can fully control what any child watches and download on a device and restrict how long a device can be used a day. Down to the parents to decide what their child watches. Is Starmer etc so thick with tech
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Rosie (@RosieLastOf6) reported@virginmedia virgin media app says service ok but still not showing tv. What’s wrong?
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Darren Coomer (@coomerdarren) reported@virginmedia Why ? I've resolved the issue I had myself O2 have been absolutely useless & now you want to help please don't reply to this.
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Matt McCorry (@MattMcCorry2671) reported@virginmedia shocking service from customer services following all your advice as on email yet I’m still having to call to resolve issue..no faith whatsoever! How do I speak to someone in UK??!
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Entanglement (@BellJohnStewart) reported@VMSportIE Who ******** is Tim Clancy? Some randomer off the street? Is Virgin Media Sport run by Sinn Fein?
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Nick Poole (@nrpoole) reported@virginmedia I can't log into my a/c. I know my email address but, when entered, I reach a page saying that there has been a 'quick pause to keep my account safe' followed by some unhelpful suggestions and a reference: IDF-12B. The help & bot are useless. Can you help, please?
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TheModSmith (@TheModSmithYT) reportedMy household has been with @virginmedia for around 25 years. We’re told new customers at our address can get full fibre/XGS-PON, but existing customers can’t migrate. So we’re stuck on older HFC/DOCSIS with Gig1 upload around 100Mbps. Why must loyal customers cancel/rejoin?
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Arron Clinkscales (@Clinkyboy67) reported@virginmedia 1: Virgin Media Virgin When you switch to Virgin from Sky (what a bad move) and you lose all internet, no WiFi, TV, nothing ! You need the internet so to run a business from home , you miss Scotland's first game in the World Cup in 28 years 😡
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Sandy Moore (@SandyMo45739639) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @4k_iptv_zone1 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies