Virgin Media Outage Report in Dunfermline, Fife, Scotland
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The latest reports from users having issues in Dunfermline come from postal codes KY12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Livingston, Kirkcaldy, Dunfermline and Glenrothes.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Livingston |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Susan
(@sus176) reported
from
Edinburgh, Scotland
@JillianArchibal @HibernianFC I’m was getting same Jill, think there is an issue with Virgin Media
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Kenny Taylor
(@bluejambo1874) reported
from
Edinburgh, Scotland
@virginmedia seriously what is the point of your land lines? Never works and if I try to cancel it my payments go up !! Redic
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Isabel MacNeill
(@isabelembo) reported
from
Edinburgh, Scotland
@virginmedia - why is our internet service so intermittent? Keeps dropping out every 20 mins or so? We have rebooted several times.
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Craig
(@CraigN1986) reported
from
Edinburgh, Scotland
@virginmedia morning, service is down in Edinburgh EH8. Working from home, is it going to be getting sorted soon? Cheers
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🏴King of Rock🏴⭐⭐🇦🇹
(@HighlandLoon) reported
from
Edinburgh, Scotland
@virginmedia Netflix not working on my Tivo Box.... What's going on with your services😡😡
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Acanthus Interiors
(@AcanthusHome) reported
from
Edinburgh, Scotland
@virginmedia @vmbusiness we’re literally begging you to fix our phone lines. We’ve had 3 engineers out, spent HOURS on hold, keep getting cut off when we call and still not fixed!
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Aimee C
(@aimeecrausaz1) reported
from
Edinburgh, Scotland
@virginmedia Fixed after no service all evening
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Robbie
(@robbiedinho8) reported
from
Edinburgh, Scotland
@virginmedia I’ve had no broadband for over a week now. Terrible, terrible customer service as well.
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Sandra Beattie
(@santababy100) reported
from
Edinburgh, Scotland
Anyone else having issues with @virginmedia in Edinburgh today? My box keeps crashing 😡
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Crazyscotsman
(@Crazyscotsman4) reported
from
Edinburgh, Scotland
@scottishrebel67 @virginmedia I know your pain man when I was ddosed they talked to me like an idiot 3 days of calls to get them to actually help.
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Aimee C
(@aimeecrausaz1) reported
from
Edinburgh, Scotland
@virginmedia your service outage could not come at a worse time in the EH6 post code! First @HibernianFC game to watch in months and we have no Internet access!?
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Claire Elizabeth
(@claireet21) reported
from
Edinburgh, Scotland
@virginmedia assisting my mum on phone to you over an hour with no help being received what so ever. And to top it off one of your consultants gave her another customers details whom she doesn’t know over the phone. #dataprotectionbreach #terribleservice
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kayleigh Dalgarno
(@KaylzD120101) reported
from
Edinburgh, Scotland
Highly recommend not going with virgin media, been in the new flat 2 months paying insane rates and it doesn't work. Not to mention the appalling customer service which we have received
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Louise
(@louisegray90) reported
from
Edinburgh, Scotland
@virginmedia Are you able to confirm if my complaint has been received? Filled in the web form as per instruction, there has been no acknowledgement?
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Colin Fisher
(@bluebrazil81) reported
from
Cowdenbeath, Scotland
@virginmedia Day 6 and still no internet. Use phoned me yesterday and then hung up and I tried to phone use back and couldn't get through many times. I'm not accepting this I want to cancel.
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Ryan Meston
(@rykoonmesto7) reported
from
Edinburgh, Scotland
@jm10695 @TwitchMutedFFS @virginmedia Personally it's been fine for me since the major outage few months ago so hopefully back up asap
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Alan Currie
(@alancurrie1991) reported
from
Livingston, Scotland
@virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?
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Janey
(@jaagdoll) reported
from
Bathgate, Scotland
@virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?
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Stevie White
(@steviewhite1) reported
from
Edinburgh, Scotland
@virginmedia what is with the slow and intermittent WiFi? Are you experiencing outages?
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ollie Williams
(@OllieUTV) reported
@AVFCMidge I'm with Virgin Media and have been for years and had to jump through hoops a couple of years ago to get a decent deal with them. I even went to cancel and had signed up with BT before they agreed to drop their asking price on the, fairly basic, package which my mate had.
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Sarah Colwell #FBPE
(@Soberlyrunning) reported
@virginmedia We have made the complaint using your form. When can we expect a response as we have waited 36 hours so far
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Jon Holland ⚒
(@Jonholland77) reported
@virginmedia @richardbranson giving Virgin Media the 30 days cancelation period seems overly difficult. I'm going round in circles using their WhatsApp messaging service. Surely one click on a website or a request via email should be sufficient. It's 2022, come on!
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Welby McRoberts
(@welbymcroberts) reported
@virginmedia The messages are Text messages based. The request for no further contact was raised via 150, it was also relayed to both agents when canceling my service, and to your selves via twitter. My marketing preferences have also always been no contact.
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(@optimusjrprime) reported
@virginmedia bad enough having dropouts daily but to not get an ETA on a fix is crazy. if it’s going out at the same time daily it tells me it’s being taken out intentionally which makes me wonder why would they do that during peak hours? shocking, done with VM. thanks for trying to help.
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Mohammad Khan
(@Kawsarkhan925) reported
@virginmedia horrible customer service, I had call to customer service and they had to transfer to 5 different colleague to cancel my contact which was just 1 month to end and actually put me in the queue for 97 minutes
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FISTFULLOFBEARD
(@S_21J) reported
@virginmedia I have tried ringing this number. I have been waiting to get through for hours on end. It's ridiculous wait times to get through to an agent. Part of my initial complaint was exactly this problem
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Greave
(@Greave17) reported
@virginmedia Sorry - the problem is persisting again. 0.09 mbps upload speed now.
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Luci R
(@Lucilou101) reported
@virginmedia keep getting calls on my landline from Virgin (supposedly) telling me theres a problem with my internet speed and asking me to do things (but my internet is all fine and they dont ask account number/security etc), keep just hanging up but can you confirm its a scam?
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Phil Down (he/him)
(@phildown4) reported
@virginmedia I have just had my elderly father on the phone to me in tears about some SIM card being added to his package that he cannot cancel. He has called your customer service a number of times in past two weeks to get this cancelled but the team say no.#poorcustomerservice