Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

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The latest reports from users having issues in Dunfermline come from postal codes KY11 and KY12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 09/08/2025 12:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Kirkcaldy, Dunfermline, Kelty, Glenrothes, Bathgate, Livingston, Linlithgow, Cowdenbeath, Bo’ness, Grangemouth and Broxburn.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomKirkcaldy Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet
United KingdomKirkcaldy E-mail

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • alied321 Alison (@alied321) reported from Livingston, Scotland

    @virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?

  • beckymerchant Becky Mill (@beckymerchant) reported from Edinburgh, Scotland

    @virginmedia We are trying to cancel our broadband and tv account and your website and phone service are making it Impossible to do this!! It is extremely unclear how to do this!

  • Kevin_Dorrian KEVIN DORRIAN (@Kevin_Dorrian) reported from Edinburgh, Scotland

    @virginmedia - complete loss of broadband on brand new new Hub 4 /Gig Ine router. TV reception pixelating due to loss of signal! No one answering calls! Truly appalling service. Please DM !

  • Kevaldo210516 Last Minute (@Kevaldo210516) reported from Edinburgh, Scotland

    @HomeOfHibs Virgin media broadband is a real problem. Can’t get on at all but can with 4G

  • alanjrobertson Alan Robertson (@alanjrobertson) reported from Edinburgh, Scotland

    @virginmedia @CitizenSnagging My parents Virgin Media Internet service is down just now - could it be related as they're in the area?

  • Sm1987 🏴󠁧󠁢󠁳󠁣󠁴󠁿 Shaun 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Sm1987) reported from Glenrothes, Scotland

    @virginmedia sent a message on here on Wednesday and still had no response from anyone. Great service as always

  • HighlandLoon 🏴󠁧󠁢󠁳󠁣󠁴󠁿King of Rock🏴󠁧󠁢󠁳󠁣󠁴󠁿⭐⭐🇦🇹 (@HighlandLoon) reported from Edinburgh, Scotland

    @virginmedia Netflix not working on my Tivo Box.... What's going on with your services😡😡

  • isabelembo Isabel MacNeill (@isabelembo) reported from Edinburgh, Scotland

    @virginmedia - why is our internet service so intermittent? Keeps dropping out every 20 mins or so? We have rebooted several times.

  • aimeecrausaz1 Aimee C (@aimeecrausaz1) reported from Edinburgh, Scotland

    @virginmedia Fixed after no service all evening

  • aimeecrausaz1 Aimee C (@aimeecrausaz1) reported from Edinburgh, Scotland

    @virginmedia your service outage could not come at a worse time in the EH6 post code! First @HibernianFC game to watch in months and we have no Internet access!?

  • IanatGyle Ian McPherson (@IanatGyle) reported from Edinburgh, Scotland

    Come on @virginmedia play fair. My services are down and I can only get support if I call but you hide your phone numbers. I need to know when the fault will be fixed as it impacts my ability to work

  • santababy100 Sandra Beattie (@santababy100) reported from Edinburgh, Scotland

    Anyone else having issues with @virginmedia in Edinburgh today? My box keeps crashing 😡

  • gm8arv David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported from Edinburgh, Scotland

    @G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.

  • jaagdoll Janey (@jaagdoll) reported from Bathgate, Scotland

    @virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?

  • bluejambo1874 Kenny Taylor (@bluejambo1874) reported from Edinburgh, Scotland

    @virginmedia been trying to get a fault fixed for weeks now on my TV service but cannot speak to anyone This is redic :(

  • sus176 Susan (@sus176) reported from Edinburgh, Scotland

    @JillianArchibal @HibernianFC I’m was getting same Jill, think there is an issue with Virgin Media

  • robbiedinho8 Robbie (@robbiedinho8) reported from Edinburgh, Scotland

    @virginmedia I’ve had no broadband for over a week now. Terrible, terrible customer service as well.

  • steviewhite1 Stevie White (@steviewhite1) reported from Edinburgh, Scotland

    @virginmedia what is with the slow and intermittent WiFi? Are you experiencing outages?

  • gm8arv David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported from Edinburgh, Scotland

    @virginmedia Your CAPTCHA has stopped working. You click the correct images but get redirected to the login page.

  • IanatGyle Ian McPherson (@IanatGyle) reported from Edinburgh, Scotland

    @virginmedia So today I have a new problem affecting my service. As it is a new problem I don’t get a refund as the service has not been down for over 24 hours. Your company relies on goodwill with its customers so play fair!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • gauntpeter Peter Gaunt (@gauntpeter) reported

    @virginmedia Also wifi doesn't work

  • a516digital Mike (ex-a516digital) (@a516digital) reported

    A number of Virgin Media customers confirming additional channels are coming back. We're now 9 hours into a UK-wide outage of the cable TV service.

  • AzamWHUFC Khaleem Azam ⚒🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@AzamWHUFC) reported

    Didn’t even realise that our Virgin Media TV has been down all day. Thank god the football is on Amazon tonight!

  • BazingaSmth BZSM1TH (@BazingaSmth) reported

    @virginmedia @JordanL72211142 Lies!!! We lost our services last night at 2030.....At that point the service status portal said estimated fix by 1600hrs on Dec 2nd.....Its now 1930 and we still don't have a full service. Your Customer Service is non existent, and full of lies

  • TheWiseArsehole The Wise Arsehole (@TheWiseArsehole) reported

    @bilbooblib @shazcow55 @virginmedia Holy ****... It's back... Still going to demand a discount

  • petebrw Pete b (@petebrw) reported

    @virginmedia is there a problem in Bournemouth, box not connecting and web site not working to find out.

  • jonboy196401 jon (@jonboy196401) reported

    @virginmedia Bloody crazy it's still down now...its crumbling down around them

  • john_f_leonard John F Leonard (@john_f_leonard) reported

    @virginmedia How about updating the outage board? 15.30?

  • imagineselby Imagine (@imagineselby) reported

    @virginmedia tivo displaying network availability error (C133) and we can only access BBC channels, is the outage ongoing? i haven't seen any updates for a while

  • paulamurf69 Paula Murphy (@paulamurf69) reported

    @virginmedia Any idea when we will be up and running again ? Can’t face a night of having to endure the hubbies recorded crap 💩