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Virgin Media outages and service status in Dunfermline, Scotland

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Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Dunfermline, including 2 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Aug 7, 9:44 AM GMT+1.
  • 71% Internet (71%)
  • 16% Wi-fi (16%)
  • 10% TV (10%)
  • 3% Total Blackout (3%)

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Kirkcaldy, Glenrothes, Cowdenbeath, Livingston, Linlithgow, Tillicoultry, Rosyth, Dunfermline, and Queensferry.

CityProblem TypeReport Time
Edinburgh Internet 6 hours ago
Edinburgh Internet 23 hours ago
Edinburgh Internet 1 day ago
Edinburgh Internet 1 day ago
Kirkcaldy Internet 1 day ago
Edinburgh Internet 3 days ago

Nearby cities with recent reports

Edinburgh

6 recent signals

6 hours ago
Kirkcaldy

2 recent signals

1 day ago
Glenrothes

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • effiefenton
    Effie Fenton (@effiefenton) reported from Edinburgh, Scotland

    @virginmedia it would be a great idea if you could save priority installation slots for those in greatest need, like those with disabilities who need a phone line installed for a telecare service. So they don't have to wait a month. Just a thought.

  • happymaan
    Radhamanalan (@happymaan) reported from Edinburgh, Scotland

    @virginmedia I checked.. No issues in my area!

  • philippawrightt
    Philippa Wright (@philippawrightt) reported from Edinburgh, Scotland

    @virginmedia Sorry? Like my formal complaint - I’m unsure if you have read my tweet? I bought a box and returned the WiFi myself. Ombudsman time?

  • neilfinlayson
    Neil Finlayson (@neilfinlayson) reported from Edinburgh, Scotland

    @virginmedia we’re very displeased with your Internet speed. Up and down like a yoyo. CityFibre next stop

  • gajarlove
    Evelyn Love-Gajardo (@gajarlove) reported from Edinburgh, Scotland

    @virginmedia It's not showing up and it's now been down since first thing yesterday. They are elderly and need their landline to be working. Is there a way to speak to someone if it's not fixed by 4?

  • lexo6647
    Acky (@lexo6647) reported from Edinburgh, Scotland

    @virginmedia We have tried to problem solve ourselves and need help. A replacement box or an engineer, not a link to a forum. Do you have a link to a customer complaints department? Maybe I will get somewhere with them.

  • seldomseenkid
    seldomseenkid (@seldomseenkid) reported from Edinburgh, Scotland

    @vmbusiness @virginmedia @virginmedianews Why is your service so unreliable? Are we expected to pay for a service that doesn’t work?

  • PatMcCarthy37
    Patrick McCarthy (@PatMcCarthy37) reported from Edinburgh, Scotland

    @virginmedia I managed to find a phone number to call you. The message 'don't contact us unless you need to' isn't great is it! Follow up text asks me to rate VM on the basis of my interaction. Not fair is it. Not the help desk fault if everything else is so bad.

  • effiefenton
    Effie Fenton (@effiefenton) reported from Edinburgh, Scotland

    @virginmedia my daughter has finally got a new home in supported accommodation but can't move in until a telephone line is connected so her carers have access to a 24/7 phone. The earliest appointment is currently a month away. Can you help us so she can start her new life?

  • vcash78
    victoria carolina (@vcash78) reported from Edinburgh, Scotland

    @virginmedia what’s going on. No service alllllll day in EH14 area?! Working from home impossible today … great service!

  • Nowhereman91
    Ally (@Nowhereman91) reported from Kirkcaldy, Scotland

    @virginmedia a want to upgrade my account but your site hasn't let me view my options in over a week and I can't get through on the phone. Please help.

  • dreamingisfree
    Laura Barbour (@dreamingisfree) reported from Bo’ness, Scotland

    service agent who tells me an appointment is scheduled for the 15th November. Shall I laugh or scream? 7 weeks with no WiFi? @virginmedia (2)

  • jordy_deelight
    🌸Jordy Deelight 🌸 (@jordy_deelight) reported from Edinburgh, Scotland

    Hi @virginmedia I’ve been trying to repeatedly change my package, are you having issues technically?

  • tootsieiam
    tootsietweets (@tootsieiam) reported from Edinburgh, Scotland

    Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱

  • louham74
    Louise Hamilton (@louham74) reported from Grangemouth, Scotland

    @virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬

  • Kim6672012
    Kim667 (@Kim6672012) reported from Kirkcaldy, Scotland

    @virginmedia poor show @virgin media. Nothing works! Not even the app or your service status page.

  • welshref
    Paul Collier (@welshref) reported from Edinburgh, Scotland

    @virginmedia how the hell do I get any sense from you guys? Eight days spent just trying to get an account sorted 🤬 your customer service is non-existent

  • SobukweScozia
    James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported from Edinburgh, Scotland

    @virginmedia BTW. It’s not an ‘intermittent’ issue - I’ve had no service at all for 18 hours, and what exactly does ‘taking us a little longer than usual’ to fix actually mean?

  • philippawrightt
    Philippa Wright (@philippawrightt) reported from Edinburgh, Scotland

    @virginmedia do you actually read formal complaints or are they just automated responses too?! For the second time the response does not answer the complaint at all?

  • KSC_319
    Kyle (@KSC_319) reported from Edinburgh, Scotland

    Virgin media are the worst company in the universe to deal with

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • elbondivad
    Dansun (@elbondivad) reported

    @Ewan_Huzami @downdetector Down in East Surrey since yesterday too. Virgin Media app says service won't be restored until 11th August. Luckily I'm out of contract so I'm switching to Starlink

  • BM502s
    B M50 (@BM502s) reported

    @biggle1908 @C_Midd99 Rkid had the same issue with his Sky package & price, so switched to Virgin Media, now saving £70 a month with faster broadband. Couldn’t be happier with it.

  • glamour_by_ash
    Ashling (@glamour_by_ash) reported

    @TheMandyGall @virginmedia @rte Are you thinkin gof virgin media 10 years ago? They are just as bad if not worse now as people still have some faith in them

  • realpalmtrees11
    me (@realpalmtrees11) reported

    @virginmedia is there an issue in the sg1 area please? Our broadband has been woeful all day.

  • BrownEyedGirlGB
    Trina S 💙 (@BrownEyedGirlGB) reported

    By December 2025 @virginmedia ongoing service monitoring determined I needed a free hub to stabilise connection. Lost track of how often internet has gone down for few minutes or so then come back. However, in last month it has been out for hours 3 times. 2/?

  • KalEl_WBS
    simon withers (@KalEl_WBS) reported

    @virginmedia You going to actually reply tho? You always say send us a DM and then never reply.

  • asanchadev
    life on dialysis (@asanchadev) reported

    @biomulv @virginmedia Never had wifi issues in the house with virgin until last fair few months

  • fredbeare
    Davie G 🇬🇧 (@fredbeare) reported

    @biggle1908 Wouldnt touch virgin media witha barge pole, agreed to join them then customer service set in was apallingso pulled out

  • christo43383549
    christopher Gunn (@christo43383549) reported

    @RichardMorrow10 @virginmedia Good luck with thay mate virgin are terrible with it i lost 2 days of Internet and 2 days work when WFH had to use my phone data sadly but they basically said , get on with it ...

  • B1yth3y
    gary blythe (@B1yth3y) reported

    @virginmedia hi, wrote to you a few days ago, spoke to customer services via dm and halfway through conversation no one got back to me so basically cut off before query was sorted.