Virgin Media Outage Report in Dunfermline, Fife, Scotland
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The latest reports from users having issues in Dunfermline come from postal codes KY11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Glenrothes, Kirkcaldy, Dunfermline, Livingston, Bathgate and Lochgelly.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Phone | |
| Edinburgh |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Billy McKirdy
(@Billybop) reported
from
Edinburgh, Scotland
@virginmedia I’ve been on hold for last 30 minutes trying to report my broken remote control, I understand that demand is heavy but this is unacceptable. Please contact me
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B. David Hogg
(@bdavidhogg) reported
from
Edinburgh, Scotland
We were given a four hour window from @virginmedia to come and fix our internet and they didn’t show. Unacceptable 😡
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Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@virginmedia The link is no good! I’m not a customer, please can someone message me for my contact details to get this rectified. This has been going on for months now.
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Ian 🏴
(@Quietbiglad) reported
from
Milnathort, Scotland
@virginmedia pretty poor effort that you guys never answer calls, just automated rubbish that helps no one. My mother in law is unable to get any help with her issues due to this #terribleservice
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Robert McCubbing
(@cubsi1) reported
from
Bo’ness, Scotland
FFS @virginmedia please sort out your customer service. After finally getting through to change my package, I was put on hold again and transferred to another department. I hung up after 1 hour on hold!!! Think I’ll just cancel and take my business elsewhere
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Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@virginmedia despite contacting you and reporting an issue, no one has contacted me. Your contractors have laid tar over my drains. This is now 8 weeks on and still no further forward.
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Derek Forbes
(@derek_forbo1974) reported
from
Kirkcaldy, Scotland
@virginmedia left us hanging again with network failure! Moving from @sky was the worst mistake ever
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Graham Muncie
(@therealmuncie) reported
from
Edinburgh, Scotland
11 years a customer with Sky not one single issue, have to mobe to @virginmedia due to house move and have had to control them 4 times in 3 weeks. Shit show of a company.
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never right!!
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Jill Robb
(@jillheartsnyc) reported
from
Edinburgh, Scotland
Trying to watch via catch up on #stvplayer via @virginmedia #tivo is nothing short of torture. Super slow responses loading / between menus, buffering and you can’t fast forward adverts.. really need to catch up with the times, customer viewing habits and expectation
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Jill Robb
(@jillheartsnyc) reported
from
Edinburgh, Scotland
@virginmedia No I haven’t.. not sure much can be done. I can’t have a V6 box as you won’t allow me to use a different broadband service (I don’t pay for my current broadband..) so I’m stuck with aging technology of TiVo 😞
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia No known outage other on demand for works fine just seems to be this one series
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Fiona Morrison
(@fionalmorrison) reported
from
Glenrothes, Scotland
@EveryNextDream @virginmedia I’ve had issues with their customer service for years. I worked for them part time whilst at uni when they were “Telewest”, and went through the whole Virgin take over. We all knew it was doomed from that moment. I’ll be leaving when contract is up.
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David Taylor
(@gm8arv) reported
from
Edinburgh, Scotland
@bsamikey @virginmedia Yes, I had three weeks of very slow connection, all because they changed the head-end and never noticed older modems were also in need of changing! Great connection, lousy customer service.
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Graham Muncie
(@therealmuncie) reported
from
Edinburgh, Scotland
11 years a Sky customer not one issue, reluctantly have to cancel due to no signal in new house so set up with @virginmedia big mistake numerous errors and have had to contact them 4 times in 3 weeks. Customer service is null a complete shit show of a company!
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Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never wrong!!
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Beachboy
(@Polybandit) reported
from
Edinburgh, Scotland
It's ironic that Virgin Media manage to **** so many people at once. We just want internet.
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Scot Carrick
(@Scottyboy10) reported
from
Edinburgh, Scotland
@virginmedia broadband goes down all the time in EH11 postcode and now today tv signal is cutting out. Get it sorted!
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Justin Neilson
(@NeilsonJustin) reported
from
Edinburgh, Scotland
@virginmedia very I happy with my current issue, I have been charged £80 for a contract with has been changed without my knowledge even though I spoke to an agent about 3 1/2 weeks ago and sorted my contract out and it was around £52 a month, now being told that no record of this
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Stan W Mack
(@Turgenev_red) reported
from
Edinburgh, Scotland
@virginmedia Hi, I am trying to logon to My Virgin Media, but my password is rejected. I then follow the reset password instructions -and enter the correct details for the secret question and then my account details - it gets rejected - can you please help
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rand
(@Raz625772) reported
@virginmedia I am writing a letter now to your CEO and @Ofcom. I am a critical worker you continually ignore and treat like dirt
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Andy Salmon 🐟
(@fish01551) reported
@albion_gaming customer of sky sports via virgin media - was working other day now says incompatible with device
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Ian
(@iToon9) reported
@virginmedia The customer support from yourselves is truly shocking sky are better and that is saying something lol
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Adam Scott Kennedy
(@birdpretavoler) reported
Not very often I venture onto Twitter these days but today I’m here to call out @virginmedia for the worst customer service EVER!!! Simple task of cancelling a contract… nightmare! AVOID AVOID AVOID! F**king LIVID here 🤬
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Claire B 💜
(@KittykatClaire) reported
@virginmedia hi its not working with my mobile
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Harneet Singh Bains
(@HarneetBains) reported
@virginmedia Starting to regret moving to VM. Never had such a poor experience with any other provider before. What good is having thr fastest speeds when the broadband is down altogether multiple days over a short period? Thats 3 days of work that have been impacted for me in a month alone
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N Mehta
(@Just_Ranting2) reported
@AlanHug65627794 @virginmedia But please make sure you do complain to the CEDR. You have paid for a service and are due a refund and the service has not been provided. Ask them for a complaint ref, its less than 8 weeks since you complained ask for deadlock letter.
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Kyle Arch
(@KyleGeorgeArch) reported
@virginmedia Engineer came and replaced my superhub. Apparently the next step if this doesn't work is to dig up my drive so hopefully this has solved the issue.
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Connie Higgins
(@ConnieDoesCode) reported
@virginmedia No I don't need help with 3rd party devices! LOL I need my internet to work from @virginmedia - it's really slow. Doesn't reach to most rooms in my house (i do not live in a mansion) & it doesn't reach to my back office 4.5m away!
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Ben Brittain
(@BenABrittain) reported
After weeks of poor internet signal, with the connection dropping in and out, it seems today my Virgin Media hub has finally given up. The earliest a technician can come out is Saturday too. Will have to work from next door.