Virgin Media Outage Report in Dunfermline, Fife, Scotland
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The latest reports from users having issues in Dunfermline come from postal codes KY11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Glenrothes, Edinburgh, Livingston, Dunfermline, Bathgate, Lochgelly and Kelty.
| City | Problem Type | Report Time |
|---|---|---|
 Glenrothes |
||
| Edinburgh |
Total Blackout | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Livingston |
Total Blackout | |
| Dunfermline |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Isabel MacNeill
(@isabelembo) reported
from
Edinburgh, Scotland
@virginmedia - why is our internet service so intermittent? Keeps dropping out every 20 mins or so? We have rebooted several times.
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money
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Louise
(@louisegray90) reported
from
Edinburgh, Scotland
@virginmedia Are you able to confirm if my complaint has been received? Filled in the web form as per instruction, there has been no acknowledgement?
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Matteo Doni 🇬🇧
(@Todoleo) reported
from
Edinburgh, Scotland
@dsilverman Very happy with both our service providers: we have Virgin Media (350/35 on cable) and BT Fibre To The Premises (910/118). Very few outages.
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Kenny Taylor
(@bluejambo1874) reported
from
Edinburgh, Scotland
@virginmedia seriously what is the point of your land lines? Never works and if I try to cancel it my payments go up !! Redic
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Ryan Meston
(@rykoonmesto7) reported
from
Edinburgh, Scotland
@jm10695 @TwitchMutedFFS @virginmedia Personally it's been fine for me since the major outage few months ago so hopefully back up asap
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Alan Currie
(@alancurrie1991) reported
from
Livingston, Scotland
@virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?
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Mandy forrest
(@mandukes) reported
from
Edinburgh, Scotland
@virginmedia hello I’m trying to order a WiFi booster on my account but I can’t do it online and trying to speak to someone on the phone is like mission impossible. Can you help please
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Colin Fisher
(@bluebrazil81) reported
from
Cowdenbeath, Scotland
@virginmedia can someone actually reply to my tweet use are so ignorant. The worst company I have ever had to deal with in my life.
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Sandra Beattie
(@santababy100) reported
from
Edinburgh, Scotland
Anyone else having issues with @virginmedia in Edinburgh today? My box keeps crashing 😡
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Claire Elizabeth
(@claireet21) reported
from
Edinburgh, Scotland
@virginmedia assisting my mum on phone to you over an hour with no help being received what so ever. And to top it off one of your consultants gave her another customers details whom she doesn’t know over the phone. #dataprotectionbreach #terribleservice
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Craig
(@CraigN1986) reported
from
Edinburgh, Scotland
@virginmedia morning, service is down in Edinburgh EH8. Working from home, is it going to be getting sorted soon? Cheers
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Colin Fisher
(@bluebrazil81) reported
from
Cowdenbeath, Scotland
@virginmedia Day 6 and still no internet. Use phoned me yesterday and then hung up and I tried to phone use back and couldn't get through many times. I'm not accepting this I want to cancel.
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Acanthus Interiors
(@AcanthusHome) reported
from
Edinburgh, Scotland
@virginmedia @vmbusiness we’re literally begging you to fix our phone lines. We’ve had 3 engineers out, spent HOURS on hold, keep getting cut off when we call and still not fixed!
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Crazyscotsman
(@Crazyscotsman4) reported
from
Edinburgh, Scotland
@scottishrebel67 @virginmedia I know your pain man when I was ddosed they talked to me like an idiot 3 days of calls to get them to actually help.
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🏴King of Rock🏴⭐⭐🇦🇹
(@HighlandLoon) reported
from
Edinburgh, Scotland
@virginmedia Netflix not working on my Tivo Box.... What's going on with your services😡😡
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Robbie
(@robbiedinho8) reported
from
Edinburgh, Scotland
@virginmedia I’ve had no broadband for over a week now. Terrible, terrible customer service as well.
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Janey
(@jaagdoll) reported
from
Bathgate, Scotland
@virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?
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Stuart Bell
(@sjwb) reported
from
Edinburgh, Scotland
@virginmedia what on Earth is going on in the EH10 area, over 5 x intermittent issues now since 5pm today and your site is saying there is no fault? I think not, say it ain’t so... #BroadbandIssue
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kayleigh Dalgarno
(@KaylzD120101) reported
from
Edinburgh, Scotland
Highly recommend not going with virgin media, been in the new flat 2 months paying insane rates and it doesn't work. Not to mention the appalling customer service which we have received
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Saunders
(@RichieBoy244) reported
@virginmedia Having problems with my landline. My 95 year old grandad needs it for his emergency red button. I need an engineer to come out and I can’t get through to anyone. 😡
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Rob Reed
(@Priglit) reported
@virginmedia If you refuse to help without the customer publicly sharing the postcode then yes, you are expecting it. That is exactly what you are doing.
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Linda Austin
(@lindaaustin31) reported
@virginmedia The issue is in my tweets below
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Vicky Gregory
(@vickgreg) reported
@virginmedia We’ve had on and off internet for weeks and no troubleshooting has worked and your agents are unable to help or follow up on a complaint I raised 2 weeks ago. Please can you book us an engineer visit?
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Jes Reilly
(@jespreilly) reported
@virginmedia what is going on in the St Albans area as no Wi-Fi or virgin media for hours and no status update from you? Even your service status page is down and cannot be accessed.
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Zhel Daily
(@zhel_weekly) reported
@virginmedia Now it is 0.12 or 0.10 upload speed. Barely enough to send this tweet. The number you provided said that they are sorry I am still “experiencing intermittent problems with issues and that engineers are working hard to fix this problem, but since it is a complex issue etc”. Sad
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Tom Telford
(@tom_telford) reported
@virginmedia Have you diagnosed the problem and have any idea when you can fix it? I’m meant to be working today (not happening obviously) and tomorrow. The way you’ve replied (‘I am sure…’) looks like you haven’t even checked!
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Scott Lundy
(@Scott_Lundy) reported
@toobbroadband Please come to Park Gate. I am fed up of @virginmedia and there customer service. I am currently stuck with them as there is no other option.
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Richard Saunders
(@RichieBoy244) reported
@virginmedia I have tried service status but it’s says everything is good. But it’s not. No dial tone and can’t make outgoing calls. 😡😡
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Warren Beckwith
(@warrenbeckwith) reported
@virginmedia apple upgrade happened last night now won't allow me to sign into one of my email accounts? need help