Virgin Media Outage Report in Dunfermline, Fife, Scotland
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The latest reports from users having issues in Dunfermline come from postal codes KY12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Rosyth, Livingston, Kirkcaldy, Dunfermline and Glenrothes.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Rosyth |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Tracy Laidlaw
(@tracylaidlaw) reported
from
Edinburgh, Scotland
@virginmedia I have checked, no services but the kit is all in the house hence the photo. Your customer service claim this street is still a building site. Clearly not though as we have lived here for 3 weeks.
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Drewski
(@nosrettePwerdnA) reported
from
Edinburgh, Scotland
@GodlyTheresa @TalkTalk @virginmedia @Hyperoptic Yeah their customer service is absolute pants 🙈 I experienced a few nightmares with them over the years, and even trying to leave was a calamity 🤪
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Alan Robertson
(@alaninrepose) reported
from
Edinburgh, Scotland
@virginmedia two hours on a call with your team today constantly on hold - what has happened to your customer service
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia She doesn't have another handset.. I'm at work and she told me when I called her. Her account is showing online as over the limit when she doesn't have one. And for the second time how would she speak to you over the phone with no service and I can't as not my account
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Kenny
(@piltonjambo) reported
from
Edinburgh, Scotland
@virginmedia Sorry but thats nonsense. Point out ANY existing customer changes/deals that save your loyal customers as much as new customers. I've been a customer for a long lot of years and have yet to see any customer loyalty being rewarded in the same way as these deals for new customers.
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Martha
(@WalshyMEC) reported
from
Edinburgh, Scotland
@virginmedia No it’s just this website I can’t access, but I can reach it on all other internet providers and on mobile. @SquarespaceHelp say there’s no problem their end. Maybe you guys can figure it out between you!
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Anna Bell Coaching
(@annabellcoach) reported
from
Bo’ness, Scotland
@virginmedia my broadband is down yet again. Several working hours lost. Four (long) calls later and now just an automated response. Poor show. 🤔 #badservice #homeworking
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Ricky Goold
(@Graemereaper) reported
from
Edinburgh, Scotland
@virginmedia So, I clicked on the link and it says only that there's an issue with BBC1 on On Demand or Catch-up. I try to run a test to show something else is wrong, but it produces an error message that something went wrong. It's been like that for months at least for that test page.
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Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@virginmedia The link is no good! I’m not a customer, please can someone message me for my contact details to get this rectified. This has been going on for months now.
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Anna Bell Coaching
(@annabellcoach) reported
from
Bo’ness, Scotland
@virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.
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Ian 🏴
(@Quietbiglad) reported
from
Milnathort, Scotland
@virginmedia pretty poor effort that you guys never answer calls, just automated rubbish that helps no one. My mother in law is unable to get any help with her issues due to this #terribleservice
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Kenny
(@piltonjambo) reported
from
Edinburgh, Scotland
@virginmedia To be honest I haven't been satisfied with the price of service for a long long time and it really grates that all these new offers come out to new customers only. It's a disgrace that loyalty of existing customers is not similarly rewarded by your non access approach to deals.
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Derek Forbes
(@derek_forbo1974) reported
from
Kirkcaldy, Scotland
@virginmedia left us hanging again with network failure! Moving from @sky was the worst mistake ever
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia No known outage other on demand for works fine just seems to be this one series
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Janis McCulloch ☃️❄️
(@justjanis) reported
from
Dunfermline, Scotland
Hey @virginmedia our broadband box is flashing green and our Wi-Fi doesn't seem to be working.... help please
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Ricky Goold
(@Graemereaper) reported
from
Edinburgh, Scotland
@virginmedia It seems that the issue already reported is to do with BBC Scotland HD, while my issue is that my signal on BBC1 HD keeps breaking up briefly every 30 seconds or so. It's mostly an audio drop out for a split second.
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Scot Carrick
(@Scottyboy10) reported
from
Edinburgh, Scotland
@virginmedia broadband goes down all the time in EH11 postcode and now today tv signal is cutting out. Get it sorted!
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amy ✌🏻😙
(@libertinedreaam) reported
from
Edinburgh, Scotland
@virginmedia Media. I have issues with my bill and this needs to be corrected. I’ve been billed since October 25th and services have only been activated since November 15th.
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Martha
(@WalshyMEC) reported
from
Edinburgh, Scotland
@virginmedia We may have a fix after an hour on the phone. I’ll let you know if it works... thanks MM
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amy ✌🏻😙
(@libertinedreaam) reported
from
Edinburgh, Scotland
@virginmedia why is your ‘message us’ section in the app not working and saying advisors will be in at 7am when it’s almost 9:30
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Jockyfox 🦊
(@Jockyfox) reported
@virginmedia hanging up on a caller (my son) whilst having left them on hold is the lowest of the low in terms of customer service @richardbranson @Ofcom
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Stephanie
(@stephweeks5) reported
@virginmedia I want to leave you as a customer but can’t do that if I can’t speak to someone not being rude but it’s not exactly hard to understand
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Andrew Francis
(@Drewie251) reported
@virginmedia A mobile phone! Leaving @ThreeUK because they are awful. But your customer service is just as bad! Done!
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Aidan 🇿🇼
(@Aidsdan) reported
@virginmedia you lot are terrible. On hold for well over an hour! Do you ever answer your phones?!
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steve
(@stevetw1) reported
@virginmedia hi, just web mail via laptop.just tried logging in again it worked ok then. problems were with the verify system not working
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Aaron Dickens
(@Chinnery1950) reported
@virginmedia Once again we have issues with Virgin. Have had no phone for two weeks now, several hours on hold only to get through to people who don't really help and just send two engineers out to us. It's disgraceful. I should be surprised at the rubbish service. Sadly I'm NOT.
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Rich H Wand
(@Wandster) reported
@virginmedia Not recently. The only offer I have been given is pay more £ for more MBs. Problem is we are already paying a lot and we only average about 80% of the expected download speed anyway.
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dan rogers
(@danrogers88) reported
@SkyHelpTeam Because it says I can’t use it if virgin media user so that’s why I was using the sky sports app but that worked for a while and the past 3-4 months it’s not working at all I’ve downloaded reinstalled but nothing works
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phil
(@p1unna) reported
@virginmedia where ******** can I contact you ? I've tried to contact you by phone and you have me waiting 3 hours
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Luke Fairbairn
(@lukefairbairn7) reported
@virginmedia £95 a month for 12month for a renewal of my virgin package........ new customer gets better package for £45a month for 18months? Show your existing customers some loyalty you set of cowboys