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Virgin Media outages and service status in Dunfermline, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Dunfermline, including 0 direct reports.
  • The most common problems reported in this area mention Internet, Total Blackout, and Wi-fi.
  • The most recent signal from this area was received May 4, 11:51 AM GMT+1.
  • 50% Internet (50%)
  • 18% Total Blackout (18%)
  • 14% Wi-fi (14%)
  • 14% TV (14%)
  • 5% Phone (5%)

The latest reports from users having issues in Dunfermline come from postal codes KY11 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 6: Problems at Virgin Media

Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Livingston, Glenrothes, Kirkcaldy, and Grangemouth.

CityProblem TypeReport Time
Edinburgh Total Blackout 3 days ago
Dunfermline Wi-fi 3 days ago
Edinburgh Internet 4 days ago
Edinburgh Total Blackout 4 days ago
Livingston TV 4 days ago
Edinburgh Total Blackout 5 days ago

Nearby cities with recent reports

Edinburgh

6 recent signals

3 days ago
Livingston

1 recent signals

4 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • ryanmeston07
    Ryan Meston (@ryanmeston07) reported from Edinburgh, Scotland

    @virginmedia fix red button

  • tootsieiam
    tootsietweets (@tootsieiam) reported from Edinburgh, Scotland

    Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱

  • amypond4ever
    Les Rey .Erso Meero Live in the city of Light (@amypond4ever) reported from Glenrothes, Scotland

    @virginmedia IAM tweeting you for the third time today why is You tube on my Search and Discover not working?! I'll tweet you every day for an Answer about This we pay for this why is it Not working????!!

  • effiefenton
    Effie Fenton (@effiefenton) reported from Edinburgh, Scotland

    @virginmedia it would be a great idea if you could save priority installation slots for those in greatest need, like those with disabilities who need a phone line installed for a telecare service. So they don't have to wait a month. Just a thought.

  • pumphysaysNO
    Lord Galoot (@pumphysaysNO) reported from Broxburn, Scotland

    @virginmedia i havent had tv for 5 days now, technician was meant to call yesterday or 8am this morning, no call, any chance of getting a service i pay for

  • gedi29
    Ged O’Hara 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gedi29) reported from Edinburgh, Scotland

    @virginmedia any update on the uk wide broadband issues??

  • EdinburghNJS
    Neil Sneddon (@EdinburghNJS) reported from Edinburgh, Scotland

    Got to say. Been a customer of @virginmedia since Dec 10th 1999. First problem I've ever had this week, and service, ability to contact and understanding of my problem is absolutely woeful. Luckily still in cooling off period for new deal. Dreadful.

  • D3borah1404
    (@D3borah1404) reported from Livingston, Scotland

    @virginmedia Yes!!! Constantly. Haven't had selected channels now for over 2 weeks and WiFi is abysmal! Seems to fall on deaf ears as the issue is never resolved ! Certainly won't be renewing my contract with yous if its not resolved anytime soon!

  • Spike61987764
    Spike (@Spike61987764) reported from Edinburgh, Scotland

    @virginmedia what is going on? No television or broadband from 550pm Thursday the 30th of June. Estimated fix was 3am 1st of July. Guess what? Still nothing. Now estimate is 12pm today. Aye thats no happening. What time will the service I'm paying for be back online?

  • vcash78
    victoria carolina (@vcash78) reported from Edinburgh, Scotland

    @virginmedia I am on the phone right now and like I’ve said. The service I am receiving is disgusting. 40 minutes call and to be told that in a #CostOfLivingCrisis you want £650+ to disconnect a service. Must’ve been robbers you merged with as this is criminal behaviour.

  • gajarlove
    Evelyn Love-Gajardo (@gajarlove) reported from Edinburgh, Scotland

    @virginmedia no landline or Internet at EH16 6GD since early this morning and your website appears to be down so it can't be reported.Update please?

  • vcash78
    victoria carolina (@vcash78) reported from Edinburgh, Scotland

    @virginmedia Since yesterday afternoon. I was working so not entirely sure but approx 24 hours. £160 a month to be without even “free” channels. I am aware nothing is without fault but the poor customer service and lack of ability to locate/tell us what the issue is, is appalling.

  • PatMcCarthy37
    Patrick McCarthy (@PatMcCarthy37) reported from Edinburgh, Scotland

    @virginmedia What is going on with your email service? You don't recognise my password causing me to keep changing it and now you've locked me out and stopped me doing that. Awful service.

  • etjorgensen
    upgrade completed (@etjorgensen) reported from Edinburgh, Scotland

    That's virgin media back down to £30 a month from £53, all because of one call. If energy prices are going up just tell everyone you can't afford them any more and they'll soon offer a discount!

  • Kim6672012
    Kim667 (@Kim6672012) reported from Kirkcaldy, Scotland

    @virginmedia poor show @virgin media. Nothing works! Not even the app or your service status page.

  • WendyBe54745206
    Wendy Bell (@WendyBe54745206) reported from Edinburgh, Scotland

    @virginmedia desperate to speak to someone phoned hour later speaking to someone transferred 3 times then wanted a manger on hold then cut me off worst customer service department. No web chat on website no email address it's ridiculous can you help

  • e_red_squirrel
    Ewan Walker (@e_red_squirrel) reported from Edinburgh, Scotland

    @virginmedia TiVo box down... No broadband or TV for the last hour in EH4. Called and your tests say there is nothing wrong but try resetting the box. 🤔 Done 3 times while waiting 50mins on your customer 'No' service answering my call! 😡

  • dreamingisfree
    Laura Barbour (@dreamingisfree) reported from Bo’ness, Scotland

    service agent who tells me an appointment is scheduled for the 15th November. Shall I laugh or scream? 7 weeks with no WiFi? @virginmedia (2)

  • DegsyScott
    Derek Scott (@DegsyScott) reported from Grangemouth, Scotland

    @benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent

  • dreamingisfree
    Laura Barbour (@dreamingisfree) reported from Bo’ness, Scotland

    @virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SprocketEtQuill
    Sam Greenland (@SprocketEtQuill) reported

    This week I’ve learnt a lesson. Resilience in AI Agents isn’t just about model provider Vs local hosting. This week @virginmedia accidentally cut my internet connection and it’ll be a week before they can fix it. I’m buying a 5G router so the baby monitors still work because that’s a safety concern! The router will also bring the Mac Mini back online so two of my three agents will be back. The third agent is on a laptop at work so they’re still up anyway. Resilience baked in was a good strategy, but it will get better still. There’s always room for improvement?

  • charlie191965
    4K Reliable IPTV SERVICE 🇬🇧🇫🇷🇧🇪 (@charlie191965) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV offers: * 300,000+ live channels * 65,000+ VODs * PPV events

  • nottmsteve
    Nottmsteve 🇬🇧 (@nottmsteve) reported

    Had an appt this pm for @virginmedia to come for this phone line transfer. It's bad enough that they want a 5hr window, even worse when they don't show up. Went to lodge a complaint but tells me I'm not the a/c holder. It's been in my name for over 30 years! I'm not best pleased

  • MeAndTheCloudss
    Vee (@MeAndTheCloudss) reported

    So I guess I am not the only one who is having problems with @virginmedia today and the past couple of WEEKS.....💔 Honestly what is going on.....

  • Rzchy
    Harry (@Rzchy) reported

    @joshstirz No one I play with gets the issue just assumed you was on virgin media aswell interesting , no fibre available in my area so I guess I’m just handing out free wins / map leads vs west players forever now

  • ScottishC87
    Scottish (@ScottishC87) reported

    @Ripple300X did you ever get to the bottom of your packet loss issues on Downbad? Speaking to Joby he says you had to stop playing. Having the same issue elsewhere or only on Downbad? I'm trying to talk to Virgin Media just now.

  • steogin01
    Steo333🇮🇪 (@steogin01) reported

    @punishablepress It's virgin media and woke staff who work on that awful programme.

  • gh0stmachinexo
    H ꙩlly 🌙 (@gh0stmachinexo) reported

    @virginmedia shocking service, I’ve tried to contact today as my broadband has been down since last night I’ve done all the steps and there is no way to book a service call. App says no issues then I do a test and it says intermittent issues please get this fixed !!!

  • spudbishop666
    Ash Tray Ashman🏴󠁧󠁢󠁥󠁮󠁧󠁿🇮🇪 (@spudbishop666) reported

    @virginmedia your customer service on here is totally appalling..Appalling won't recognise my account number and phone also won't recognise my account number.. I want to speak to a human ffs

  • jonno153
    Shakermaker (@jonno153) reported

    @virginmedia hello, I’ve been having WiFi problems for some time now. I already have a WiFi pod in the home but if I move it then we get another dead spot. I have called about this but was told that I need to have a speed test below 30mbps.