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Virgin Media outages and service status in Dunfermline, Scotland

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Full Outage Map
  • Virgin Media generated 0 outage signals in the last 24 hours around Dunfermline, including 0 direct reports.
  • The most common problems reported in this area mention TV, Internet, and Total Blackout.
  • The most recent signal from this area was received May 15, 10:56 PM GMT+1.
  • 75% TV (75%)
  • 11% Internet (11%)
  • 6% Total Blackout (6%)
  • 5% Wi-fi (5%)
  • 2% Phone (2%)
  • 1% E-mail (1%)

The latest reports from users having issues in Dunfermline come from postal codes KY11 and KY12 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Livingston, Dunfermline, Kirkcaldy, Linlithgow, Glenrothes, Cowdenbeath, and Grangemouth.

CityProblem TypeReport Time
Edinburgh TV 1 day ago
Livingston TV 1 day ago
Edinburgh TV 2 days ago
Dunfermline TV 2 days ago
Dunfermline TV 2 days ago
Edinburgh Phone 2 days ago

Nearby cities with recent reports

Edinburgh

39 recent signals

1 day ago
Livingston

18 recent signals

1 day ago
Kirkcaldy

13 recent signals

2 days ago
Glenrothes

9 recent signals

2 days ago
Cowdenbeath

2 recent signals

2 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • lexo6647
    Acky (@lexo6647) reported from Edinburgh, Scotland

    @virginmedia as it was tiresome and he can’t get through to anyone. The same problem I had today. He has his phone, broadband and tv with you. His mobile as well I reckon. Having spent a good bit time today going through all the stuff on the phone to eventually be hung up on is infuriating

  • thefyvies
    David Fyvie (@thefyvies) reported from Edinburgh, Scotland

    @virginmedia It’s been horrific for the last 4-5 days although today is by far the worst.

  • rykoonmesto7
    Ryan (@rykoonmesto7) reported from Edinburgh, Scotland

    @virginmedia been down all morning, reset router and checked service status and everything online

  • vcash78
    victoria carolina (@vcash78) reported from Edinburgh, Scotland

    @virginmedia Very interesting as I was told £216.11 for each service (TV, BB, Phone). I asked is this a total of over £600 and she said, “yea mamm,that is correct”. My response was purely to laugh. This conversation has happed in the last 15 minutes. Absolutely despicable!

  • MacqueenHector
    Hector MacQueen (@MacqueenHector) reported from Edinburgh, Scotland

    @virginmedia, I have been trying to contact you for 3 weeks in order to cancel my TV contract. Email, phone, WhatsApp and your app all lead into frustrating brick walls. Kindly contact me, quickly.

  • ashjrox
    Ashley (@ashjrox) reported from Edinburgh, Scotland

    I've had rude calls with some staff, spent over £9 on calls to @TravelodgeUK to get this refunded for the charity, their customer service emailed saying that even though two of their staff & virgin media said I should get a refund that they are not going to refund. #badservice

  • amypond4ever
    Les Rey .Erso Meero Live in the city of Light (@amypond4ever) reported from Glenrothes, Scotland

    @virginmedia IAM tweeting you for the third time today why is You tube on my Search and Discover not working?! I'll tweet you every day for an Answer about This we pay for this why is it Not working????!!

  • iABehl
    Abhishek BEHL (@iABehl) reported from Edinburgh, Scotland

    @virginmedia I would like help / assistance in setting up my new account. I received 3 missed calls today from your sales team and when I did call back nothing productive happened. I have a severely disabled daughter and we need the new account to be activated as we have alot of…

  • JudithBoyle3
    Judith Boyle (@JudithBoyle3) reported from Livingston, Scotland

    @virginmedia A better service from virgin media

  • dreamingisfree
    Laura Barbour (@dreamingisfree) reported from Bo’ness, Scotland

    @virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)

  • lexo6647
    Acky (@lexo6647) reported from Edinburgh, Scotland

    @virginmedia the problem is now being dealt with and will need repair. Thanks for the help again although it shouldn’t be so difficult. Pensioners don’t have the knowledge to do what I had to do for my dad

  • wfastronomer
    Nicholas Cross (@wfastronomer) reported from Edinburgh, Scotland

    @andrewducker I did have two rather stressful conversations with Virginmedia a couple of months back. In the first one they offered me a terrible offer and said it was the best and moving took ages. They did this in a slow way, always trying to divert the conversation. 1/

  • Johnmhunt
    John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    @virginmedia hi I’m aware there’s a calling issue just now on Virgin Mobile but I was wondering how to get an upgraded 5G SIM on ultimate Oomph as the one we have is only allowing 4G.

  • WendyBe54745206
    Wendy Bell (@WendyBe54745206) reported from Edinburgh, Scotland

    @virginmedia Issues when you phone VM you are constantly transferred to different people cold transfer then if they put u on hold cut off .why is there no email or decent human web chat poor customer service I am still waiting to get complaints resolved

  • gajarlove
    Evelyn Love-Gajardo (@gajarlove) reported from Edinburgh, Scotland

    @virginmedia no landline or Internet at EH16 6GD since early this morning and your website appears to be down so it can't be reported.Update please?

  • louham74
    Louise Hamilton (@louham74) reported from Grangemouth, Scotland

    @virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬

  • bigtoodle
    Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia yes well after waiting in for five hours yesterday for an engineer to come I was just told it had been rearranged for the 28th. The great pity is they never informed me to find out if that was OK, such gross inefficiency abounds within your organisation.

  • Alli3Fifer
    Alli (@Alli3Fifer) reported from Kirkcaldy, Scotland

    @virginmedia Spent another 75 mins on the phone & managed to get a technician out this afternoon.The technician confirmed it is a known fault with the hub 5 and knew without testing what the issue was. The fault has no fix and my vulnerable parents are still left without the phone service.

  • effiefenton
    Effie Fenton (@effiefenton) reported from Edinburgh, Scotland

    @virginmedia my daughter has finally got a new home in supported accommodation but can't move in until a telephone line is connected so her carers have access to a 24/7 phone. The earliest appointment is currently a month away. Can you help us so she can start her new life?

  • DarrenObbard
    Darren Obbard is on mastodon (@DarrenObbard) reported from Edinburgh, Scotland

    @virginmedia Yes. Yesterday. Which is why our phone doesn't work. No adapter, despite being assured it would be sent.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • leobarnes
    Leo Barnes (@leobarnes) reported

    Hey @virginmedia - my 360 box is completely dead. Been on hold for an hour and nobody replying via chat. Can you help at all? I just need a replacement box sent out.

  • AnnaMaliniak
    Anna Maliniak (@AnnaMaliniak) reported

    @BriefcaseMike @virginmedia Lost my service for several hours yesterday. Seems to be increasingly an issue.

  • pjpar
    happy city fan (@pjpar) reported

    @virginmedia Literally switched to sky today as your cs team are crap.

  • SteveJusta
    Steve Justa (@SteveJusta) reported

    @virginmedia To everyone with no tv channels - try switching your box off for 2 min then on again. Mine's not worked since thursday. The service checker this morning STILL says there's problems, but i've just reset the box and it's back on

  • DumitruLangham
    Dumitru Langham (@DumitruLangham) reported

    @ITV Are you guys having problems!!!!! On my virgin media tv channel it blank screen!!!’

  • heyheyhandsome
    Daryl Antony Horn (@heyheyhandsome) reported

    @virginmedia guys, we’ve had a complete broadband outage now for some hours in BH14. We need this to be able to do our jobs over the weekend. Service update estimates fix by 20th May which is frankly unacceptable. Can you give me a real time update of when to expect service?

  • bisho32287
    Bish (@bisho32287) reported

    @virginmedia We are now two days in and it's still not fixed. Your status update is still saying that estimated fix time will be 5.05 yesterday. This is an appalling service. What is going on? I want an update and I want my service back. I will stop my next payment.

  • AnnieGE2
    AnnieGE2 (@AnnieGE2) reported

    @virginmedia What the hell Virgin Media, BBC1 ch 101 completely not working on my V6 box (though other channels ok earlier) denying me live Eurovision semi!! Service status checker site not working either so I can't even report it or get info??! This after another big fault recently, shocking

  • HazAwaiz
    HazAwaiz (@HazAwaiz) reported

    @virginmedia It says internet issue will be resolved by 22nd May! That’s a bit too long!!!! Not too happy with this

  • txddyrilxy
    Teddy (@txddyrilxy) reported

    @virginmedia The **** you did in my area a few days ago has ****** my **** up… fix it.