Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

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The latest reports from users having issues in Dunfermline come from postal codes KY12 and KY11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 07/18/2024 17:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Cowdenbeath, Dunfermline, Grangemouth, Glenrothes, Livingston, Kirkcaldy, Linlithgow and Bo’ness.

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City Problem Type Report Time
United KingdomEdinburgh TV
United KingdomCowdenbeath TV
United KingdomDunfermline TV
United KingdomGrangemouth TV
United KingdomDunfermline TV
United KingdomGlenrothes TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • gclarkyc Grant Clark (@gclarkyc) reported from Edinburgh, Scotland

    @virginmedia Just wasted an hour on the phone only for your rep to hang up. Get someone to phone me straight away +447415348401

  • jamiemchale Jamie McHale (@jamiemchale) reported from Edinburgh, Scotland

    So looks like yes, @virginmedia is having a big outage.

  • WmMorrison1984 William Morrison (@WmMorrison1984) reported from Edinburgh, Scotland

    @virginmedia Can someone please help me cancel my broadband it's now less than 30 days til my contract ends but have been trying to cancel for the last 12 days. Terrible customer service.

  • DannyZyw Danny Zyw (@DannyZyw) reported from Edinburgh, Scotland

    @StevenSum32 @virginmedia Edinburgh! Yes I’ve had same problems for last 2 weeks... rebooting doesn’t help.. presuming it’s to do with too much traffic during lockdown but some explanation from @virginmedia would help

  • SARFRAZRATHORE SAF (@SARFRAZRATHORE) reported from Edinburgh, Scotland

    @virginmedia your WiFi is absolutely awful. Our renewal is in July and if you don’t sort we are cancelling.

  • scurloguechamp mick g (@scurloguechamp) reported from Edinburgh, Scotland

    @virginmedia Wifi + internet connection still down in the EH17 area Edinburgh !!!!

  • Isnaewinston Whitson (@Isnaewinston) reported from Edinburgh, Scotland

    @virginmedia broadband is down in EH12 5UY impacting multiple people . You site says all is fine. Get this sorted as I need to WFH and engineer on 24/04 isn't really acceptable

  • gavinneate Gavin Neate (@gavinneate) reported from Edinburgh, Scotland

    @sibbymeade @dumbartonreport @richardbranson @virginmedia @Virgin Indeed, Richard seems to have got away with having white hair for a while now. Not a bad role model I guess.

  • FraserStewart5 Fraser Stewart (@FraserStewart5) reported from Edinburgh, Scotland

    @virginmedia when will this outage be fixed

  • McDad19 McDad (@McDad19) reported from Edinburgh, Scotland

    Aaand #virginmedia is down again!

  • WmMorrison1984 William Morrison (@WmMorrison1984) reported from Edinburgh, Scotland

    @virginmedia Can someone please help me cancel my broadband it's now less than 30 days til my contract ends but have been trying to cancel for the last 13 days. Terrible customer service.

  • johnend87 John Enderby 🥃 (@johnend87) reported from Edinburgh, Scotland

    @virginmedia currently experiencing no internet since last night in Edinburgh. Very important meetings today and need to continue working. I’m sure others will need access to the internet for work and their sanity. Please update and fix so that we aren’t all stuck. EH12 postcode

  • Johnmhunt John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    I’ve been looking at switching to the ultimate Oomph package with @virginmedia but it’s just gone up £20 and as an existing customer (not TV though) it’s probably not nearly as good a deal Vs new customer deal. Looks like I’ll have to renew with Sky again for 18 months.

  • trippfuller trippfuller (@trippfuller) reported from Edinburgh, Scotland

    My @virginmedia internet keeps going off every couple hours for 5 minutes or so. It’s messed up recording interviews & frustrated my attempts to be a bad homeschool teacher via YouTube.

  • McDad19 McDad (@McDad19) reported from Edinburgh, Scotland

    Aaaand #virginmedia is down again...

  • _HausOfVictor 𝚅𝚒𝚌𝚝𝚘𝚛 🌟 (@_HausOfVictor) reported from Edinburgh, Scotland

    @virginmedia Already done and nothing - this keeps happening every few days for a few hours at a time. Can’t believe I’m paying full price for a service I only get 70% of the time - especially annoying when I rely on it to work from home.

  • swany1988 andrew swanston (@swany1988) reported from Redding, Scotland

    @virginmedia hi was promised a manager call back 2 days ago and not happened. Piss poor customer service !! Only been with you just over a month and my experience is ruined !!!

  • macca1875 Lee McIntosh (@macca1875) reported from Edinburgh, Scotland

    @RyanGayRGS @virginmedia Same times last 3 nights just goes down conveniently out of hours & starts working in the morning again. Agreed to send an engineer out around Xmas & never materialised. Feel like a **** for moaning when all this is going on, but fed up

  • joaniemac17 Joan McNaughton (@joaniemac17) reported from Edinburgh, Scotland

    Thank goodness for 4G on phone, although no use for computer. Looks like @virginmedia broadband is having problems. It’s been off and on all afternoon. More off than on. Grrr

  • Ashie_Moto Ashley Louise (@Ashie_Moto) reported from Edinburgh, Scotland

    @virginmedia Nope, didn’t help. Last time it happened it was late at night while I was walking home and trying to call my boyfriend. From a safety perspective these kind of faults need to be resolved sooner rather than later.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Frankieabroad Frankie Belle (@Frankieabroad) reported

    @virginmedia Hi John- if it isn’t resolved by this evening it will be a full 48 hours. I was also referring to some previous loss of service that went on for nearly 5 days but the auto compensation didn’t work. Just expressing my concern this doesn’t seem to be functional. Cheers

  • silverywillow Penny Hodges (@silverywillow) reported

    @virginmedia I've tried! After being in a queue for THREE hours both times I tried to call I couldnt wait any longer. All I want is for someone to call me back PLEASE. This is absolutely awful customer service, pandemic or otherwise I'm appalled

  • LordConnaught John Mitchell (@LordConnaught) reported from Reading, England

    Day 4 of trying to get hold of @virginmedia technical support. Quite incredibly I just got a phone call from their marketing team trying to offer me deals. I said I didn't want any deals, I just want my Tivo box replaced as its broken. The woman hung up on me. Disgraceful.

  • J16313916 J (@J16313916) reported

    @virginmedia You guys are funny! nOT! No internet again today from around 11am. Same issues yesterday and day before. Ur web says no issues in my area but there clearly is. For a communications company you are doing well to communicate price hikes but not for issues.

  • linzid88 linzi collins (@linzid88) reported

    @virginmedia We have had a stove fitted since having virgin installed and have now had to move the tv box, we have used an extensions cable we had but it is causing problems with the tv signal and on demand services. Is there an extensions cable we could be supplied with that will work?

  • SiG_B4D_TEKKERZ Jono Hill (@SiG_B4D_TEKKERZ) reported

    @virginmedia my router is constantly rebooting and when does it has no WiFi this doesn't help when you have three children in live lessons and it goes off than its just ridiculous I've checked service status and no problems in area all wires are securely connected I await reply

  • willfinch Will Finch (@willfinch) reported

    thanks @virginmedia for transferring me, putting me on hold and cutting me off. Great customer service.

  • chinnylover linda oliver (@chinnylover) reported

    @virginmedia THREE ATTEMPTS at cancelling my service and been hung up on every time not impressed

  • KerryScott27 Kerry Scott (@KerryScott27) reported

    @virginmedia 6 days left of the 28 days notice to reply to my complaint. Should I sign up to @SkyUK now 🤔 Currently can only have TV or Broadband because the hub 4 i have cant cope with both. I have the most expensive package. Ridiculous!

  • havanah1988 Jacqueline Davis ♔ (@havanah1988) reported

    @virginmedia @LozzaFox Check the Web page..... On the Internet.... When his connection is the issue.... I mean.... 🤦