Virgin Media Outage Report in Dunfermline, Fife, Scotland
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The latest reports from users having issues in Dunfermline come from postal codes KY12 and KY11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Dunfermline, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Livingston, Kirkcaldy, Dunfermline, Grangemouth, Glenrothes, Bathgate, and Rosyth.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Total Blackout | 11 hours ago |
|
Edinburgh
|
Internet | 1 day ago |
|
Livingston
|
Wi-fi | 2 days ago |
|
Edinburgh
|
Total Blackout | 3 days ago |
|
Edinburgh
|
Wi-fi | 4 days ago |
|
Edinburgh
|
Internet | 4 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Mandy forrest (@mandukes) reported from Edinburgh, Scotland@virginmedia hello I’m trying to order a WiFi booster on my account but I can’t do it online and trying to speak to someone on the phone is like mission impossible. Can you help please
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🦋Bex Wimberley (@Hunnichild1) reported from Edinburgh, Scotland@TSScot Could you help with with an issue with @virginmedia at all?
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Mr T (@onemistert) reported from Edinburgh, Scotland@virginmedia is there a known problem in EH6 4**?
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Rachel (@racheljryan) reported from Edinburgh, Scotland@virginmedia Your online chat and bot is terrible. I want to reduce my package. First got chucked out during security. Then they couldn't help and put me through to relations but your bot thinks I have a mobile query. I'm trying not to phone as requested but this is unworkable.
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Audrey Anderson (@audanderson1) reported from Edinburgh, Scotland@virginmedia contacted your 150 number and asked to use the text service which I did . Unfortunately they asked to contact oomph team on 150 . Unable to get through on 150 to speak to an advised as just a message telling me to use text service help please
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🦋Bex Wimberley (@Hunnichild1) reported from Edinburgh, ScotlandCut off after 25 minutes trying to get through to find out why I have no service, after a 12 hour shift, thanks @virginmedia
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Iain Rockliffe (@Rockyi1980) reported from Dunfermline, Scotland@ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed
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TheQueerGuy (@TheQueerGuy) reported from Edinburgh, ScotlandHey @virginmedia why can’t I down grade my package online, via email or live chat? I can upgrade no problem. Calling the customer help line says most of your offices are closed and I would have an hours wait to speak to someone. An hour!!!
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Kate Nevens (@katenevens) reported from Edinburgh, Scotland@virginmedia our internet is down in Edinburgh EH10. Could you confirm you’re aware / working on this?
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Shez (@shehzadinho) reported from Brightons, ScotlandI've been put on hold by virgin media for FORTY FIVE minutes now bro wtf
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Aimee C (@aimeecrausaz1) reported from Edinburgh, Scotland@virginmedia you're customer service is the worst I've ever experienced. Over 2 hours in messages support I've waiting with no response other than being told 1 hour ago, my issue would be responded to in 10 minutes.
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Colin Fisher (@bluebrazil81) reported from Cowdenbeath, Scotland@virginmedia Day 6 and still no internet. Use phoned me yesterday and then hung up and I tried to phone use back and couldn't get through many times. I'm not accepting this I want to cancel.
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Trevor Cowin (@trevorcowin) reported from Edinburgh, Scotland@PantsShaton @jamtarts1972 @AdamsRightBoot You can choose, sky customer, online only, virgin media customer etc. I signed up around 30 mins ago, code is case sensitive FOOTBALL1
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Colin Fisher (@bluebrazil81) reported from Cowdenbeath, Scotland@virginmedia can someone actually reply to my tweet use are so ignorant. The worst company I have ever had to deal with in my life.
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💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland@Freddie_23_23 @longbangers @virginmedia I have sky for everythin after the drama i had with virgin and tbh my sky seems not to bad for downloadin tbh
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Aimee C (@aimeecrausaz1) reported from Edinburgh, Scotland@virginmedia @PED7 @lizzidoyle You're service is so incredibly CRAP I wouldnt know the score!!!! 2 hours plus I've been waiting on a response!!!!!
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Stuart Bell (@sjwb) reported from Edinburgh, Scotland@virginmedia what on Earth is going on in the EH10 area, over 5 x intermittent issues now since 5pm today and your site is saying there is no fault? I think not, say it ain’t so... #BroadbandIssue
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Laura (@aberquine) reported from Edinburgh, ScotlandI’m moving home nearby in Edinburgh and need to change broadband provider, no Virgin Media at my new place. Narrowed down to best speeds, but which has the better customer service. Any recommendations?
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Duncan MacColl (@hungryduncs) reported from Grangemouth, Scotland@virginmedia catch up not working ?
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Matteo Doni 🇬🇧 (@Todoleo) reported from Edinburgh, Scotland@dsilverman Very happy with both our service providers: we have Virgin Media (350/35 on cable) and BT Fibre To The Premises (910/118). Very few outages.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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homa qureshi (@HomaQureshi) reported@virginmedia Today i had 3 vans turn up with 3 separate technicians to try and fix the problem, the repull. All 3 said we cant do repull theres a blockage. @virginmedia seriously 3 vans?? Send the construction team first and then the repull team. This is what ive been saying for last 14 days!
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Ross Gibb (@OfficialRG90) reported@virginmedia A couple of issues. Terribly slow wired speeds. Around 10% of my wireless speeds. 🧐. And can’t change DNS on hub 3. Not a great experience so far.
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Phage (@Phage_G_) reported@thecoreross @virginmedia all im saying is ive legit never heard anything good about virgin media, though it is an incredibly small sample size since who uses virgin media
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Paul Ashton (@PaulJamesAshton) reported@virginmedia Construction work apparently. But there is very little to do… certainly not 23 days worth of work. Look into the account please. Contact from someone with some autonomy to resolve the issue would be appreciated. I have been told I am eligible for a dongle, and then told I am not
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Abby (@workidabbz) reported@virginmedia my internet is dipping off multiple times a day and bf works via internet pls fix thanks x
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Owen Martin (@owie1189) reported@virginmedia internet down again, never seem to reach contracted speeds, very disappointing 😡
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Jason scargill (@JasonScargill) reported@virginmedia Or you could just send someone out to fix the problem.. I've only been complaining for about 6 month..
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Spooky Taylor 🎃 🦇 💀 (@stuartctaylor) reported@virginmedia "It's with the outages team" "Can I speak to them?" "I'm afraid not - they're dealing with outages" "but they've added 14 hours to their estimated fix time - are you sure they're working now?" "Yes"
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Asa Murphy (@asamurphy123) reported@virginmedia Multiple outages in SK6 area, massive amount of packet loss, playing any kind of game almost impossible. Any help?
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Gerald Dorrity (@GeraldMDorrity) reportedI am so beyond ****** off with @virginmedia . If this tweet goes through it’ll be because I’ve had to go on to mobile data. I had more reliable Internet access when I was on dial up in Donegal 15 years ago. Fibres made of ****!