Virgin Media Outage Report in Dunfermline, Fife, Scotland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Dunfermline come from postal codes KY12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (3%)
-
Phone (2%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Bathgate, Livingston, Rosyth, Kirkcaldy, Dunfermline and Glenrothes.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Bathgate |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
||
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
-
Derek Scott
(@DegsyScott) reported
from
Edinburgh, Scotland
@virginmedia Stupid question!
-
Geraldine Daly
(@Giannop) reported
from
Edinburgh, Scotland
@virginmedia Estimated fix 19.45 😭
-
Lord Galoot
(@pumphysaysNO) reported
from
Broxburn, Scotland
@virginmedia i havent had tv for 5 days now, technician was meant to call yesterday or 8am this morning, no call, any chance of getting a service i pay for
-
Derek Scott
(@DegsyScott) reported
from
Edinburgh, Scotland
@benjitindz @virginmedia Product is good, customer service non existent
-
Effie Fenton
(@effiefenton) reported
from
Edinburgh, Scotland
@virginmedia my daughter has finally got a new home in supported accommodation but can't move in until a telephone line is connected so her carers have access to a 24/7 phone. The earliest appointment is currently a month away. Can you help us so she can start her new life?
-
tootsietweets
(@tootsieiam) reported
from
Edinburgh, Scotland
Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱
-
Karen 🏴🇪🇺⭐
(@karen_coops81) reported
from
Edinburgh, Scotland
Need a new service provider @virginmedia has just gone up by £25. Recommendations please.
-
Laura Barbour
(@dreamingisfree) reported
from
Bo’ness, Scotland
@virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)
-
seldomseenkid
(@seldomseenkid) reported
from
Edinburgh, Scotland
@vmbusiness Down for the second time in a week. Poor
-
Mark Taylor
(@marktaylor73) reported
from
Bathgate, Scotland
@virginmedia twice now appointment for line pull has been scheduled and twice now there’s been no engineer. Move of service to new house required , now being told 10th November, not acceptable.
-
Effie Fenton
(@effiefenton) reported
from
Edinburgh, Scotland
@virginmedia it would be a great idea if you could save priority installation slots for those in greatest need, like those with disabilities who need a phone line installed for a telecare service. So they don't have to wait a month. Just a thought.
-
Evelyn Love-Gajardo
(@gajarlove) reported
from
Edinburgh, Scotland
@virginmedia It's not showing up and it's now been down since first thing yesterday. They are elderly and need their landline to be working. Is there a way to speak to someone if it's not fixed by 4?
-
Danny mycock Portsmouth/fife
(@Dannymycockgma1) reported
from
Lochgelly, Scotland
@virginmedia is the biggest load of ****. 8 days with no service and still no one has come out to sort it. ******* useless *****. I hope mr Branson is happy the ******* prick
-
seldomseenkid
(@seldomseenkid) reported
from
Edinburgh, Scotland
@vmbusiness @virginmedia @virginmedianews Why is your service so unreliable? Are we expected to pay for a service that doesn’t work?
-
Derek Scott
(@DegsyScott) reported
from
Grangemouth, Scotland
@benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent
-
Evelyn Love-Gajardo
(@gajarlove) reported
from
Edinburgh, Scotland
@virginmedia no landline or Internet at EH16 6GD since early this morning and your website appears to be down so it can't be reported.Update please?
-
Scott Brownridge
(@ScottBrownridge) reported
from
Edinburgh, Scotland
@virginmedia any idea why my internet keeps dropping off. No issues that I can see in the area. Been doing it for two days now.
-
Neil Sneddon
(@EdinburghNJS) reported
from
Edinburgh, Scotland
Got to say. Been a customer of @virginmedia since Dec 10th 1999. First problem I've ever had this week, and service, ability to contact and understanding of my problem is absolutely woeful. Luckily still in cooling off period for new deal. Dreadful.
-
Laura Barbour
(@dreamingisfree) reported
from
Bo’ness, Scotland
service agent who tells me an appointment is scheduled for the 15th November. Shall I laugh or scream? 7 weeks with no WiFi? @virginmedia (2)
-
victoria carolina
(@vcash78) reported
from
Edinburgh, Scotland
@virginmedia what’s going on. No service alllllll day in EH14 area?! Working from home impossible today … great service!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Eddie Lindsay
(@EddieMemps) reported
@virginmedia Already did that spoke to one of your colleagues somewhere else in the world, assured me settings had been reconfigured. I am not a robot I am a loyal customer
-
shannon🍒
(@_shannoncg) reported
@virginmedia you haven’t shown up for my installation on two dates with no contact whatsoever, not exactly a good start for a new customer?
-
Steve
(@shcv5) reported
@virginmedia trying to make a complaint via the web chat on your website and the agent has been keeping me waiting for 10 mins now with no response! What is going on?
-
Miss IG Geek (she/her) 🏳️🌈
(@MissIG_Geek) reported
@virginmedia Specific issues: 1st technician did not log call for cable repair, customer support staff did not have latitude to break out of scripted process which (wrongly) assumed everything had been done correctly, cable repair was not notified to me, notes on my account were inadequate
-
Theresa Oakley
(@TheresaOakley3) reported
@virginmedia Both to be honest, the TV is hard wired and ita constantly slow and crashes. WiFi is none existent 90% of the time.
-
Alex
(@Alex23X_) reported
@virginmedia My issue with getting my account set up has now been sorted, just waiting to reset my password - Thx all for helping 👍
-
Patricia Clarke
(@paticlarke) reported
@virginmedia we have been trying to cancel our internet account with you – because we are moving out – for weeks. Your agents have disconnected the phone dozens of times & made it impossible. We are in the middle of a cost of living crisis & we cannot afford this. Please help
-
Top 5s
(@MYST3RYME) reported
@virginmedia can't find anything for Virgin mobile UK, can you help? I have a Samsung Watch 5 Pro, and want to use my current SIM in the watch as an eSIM, how can I do this, if not yet, then when?
-
Ghost
(@Raj_Beast) reported
@virginmedia All I want is someone to fix my problem. Its not too much to ask. I was promised an engineer today and nothing is happening. Is there someone in Senior Management who can make this happen? Feels like I talk to a brick wall everything with Virgin
-
Ghost
(@Raj_Beast) reported
@virginmedia Worst service ever. Was promised a technician today 2 fix my issue. called up & they know nothing about it. Lied to on a recorded line. Awful service. I'm Working From Home & been tethering using 5G & now this had broken my phone battery. I am extremely stressed out