Virgin Media Outage Report in Dunfermline, Fife, Scotland
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The latest reports from users having issues in Dunfermline come from postal codes KY11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Dunfermline, Edinburgh, Bathgate, Lochgelly, Glenrothes, Kelty and Livingston.
| City | Problem Type | Report Time |
|---|---|---|
 Dunfermline |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@virginmedia I told you there were no issues listed on your website in my original tweet!
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Janis McCulloch ☃️❄️
(@justjanis) reported
from
Dunfermline, Scotland
@jen_drum @virginmedia Some local outage or something
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Davy Murray
(@davyshambles) reported
from
Edinburgh, Scotland
@virginmedia Eventually got through to your overseas call centre. Guy couldn't help and booked me an engineer for Wednesday evening. He then hung up on me when I suggested that I shouldn't be charged for the next few days #believeinbetter
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BJCampbell
(@Ox13SCO) reported
from
Edinburgh, Scotland
Didn’t think transfer from @virginmedia to @WeAreOpenreach would be such a shambles ... such a broken system @OpenreachHelp you need to sort out your Fibre home line set up #btfibre 🤬
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia I'm not sure.... I think at this stage she is saying no thanks after being let down so badly. Virgin just didn't want to pay what council were asking to dig up one pavement as it was new.... @SkyUK sorted her out and she will be going to the regulator. Disappointing
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@virginmedia As I’ve said in previous tweets over the past few days, I’ve checked everything and all appears fine, it’s your broadband speed fluctuation that is the problem.
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Apple
(@hayley_jade27) reported
from
Edinburgh, Scotland
@virginmedia I have been on hold for 25 minutes now, still nobody has answered and the webchat are refusing to help. Pretty atrocious customer service!
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia your internet service has been awful this week, no landline, no internet but checking on line and it says no known issues
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Kirsty
(@kirsty190790) reported
from
Edinburgh, Scotland
@virginmedia further to my last tweet after being on the phone 50 minutes I get put on hold and hung up on after asking to speak to management. Absolutely shocking service and not any further forward.
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@maryrobb499 @virginmedia It’s not been windy today in Edinburgh, which is lucky as it’s been bad all week. Getting fed up of Virgin Media though, will move provider when I get my own place.
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John Cairney
(@intgom) reported
from
Edinburgh, Scotland
@virginmedia I can assure you that no one has attempted to contact me since the complaint was raised, which is why I’m so annoyed.
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david robert bowie
(@daveross67) reported
from
Edinburgh, Scotland
@mikeybhoy11 @virginmedia Not letting me sign in
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia This has left her charity and her partners business with websites and headed paper wuth the wrong number as @virginmedia are saying they can't do anything about the landine that was transferring to you. A mobile is also involved. She is in tears and your staff have been rude
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Janis McCulloch ☃️❄️
(@justjanis) reported
from
Dunfermline, Scotland
@virginmedia Nope no issues in the area
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia One of your site engineers has turned up at her house. She has also emailed a complaint. Best of all @SkyUK have stepped in and retrieved her charity number for her.... Ridiculous it took your rival to help
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Kirsty
(@kirsty190790) reported
from
Edinburgh, Scotland
@virginmedia very disappointed in your customer service, the call taker keeps refusing to let me speak to supervisor regarding problem. Arguing constant with me absolutely disgusting service!
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Hannah McInnes
(@_HannahMcInnes_) reported
from
Livingston, Scotland
@virginmedia has they worst customer service I’ve ever experienced, month after month I’ve been trying to sort out my bills with no help whatsoever 80 minutes and I’m still on the phone no further forward as one person says one thing and another person says another😡😡
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
Really not a good image to be projecting @virginmedia.... They did not know you were no longer providing a service until your engineer didn't turn up!!! @JordanHoustonT and now they have to pay out to update their website because of your incompetence #pleaseretweet #retweet
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Hayley
(@hayley_jade27) reported
from
Edinburgh, Scotland
PSA @virginmedia do not know the slightest thing about good customer service. Save your money and go for LITERALLY any other provider 👍
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Eddie Collins
(@EddieCo09311525) reported
from
Dunfermline, Scotland
@virginmedia I switched over to you on the 31st December and had a speed issue very quickly and between online chat and two phone calls yesterday was told issue at street cabinet twice on phone chat says no issue. Bring back BT 😔
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Mcgimpsey
(@Rob_Mcgimpsey) reported
from
Romsey, England
@virginmedia Yes. A third party has just arrived to pull cables and they can’t do their work because Virgin haven’t actioned the construction. 9 weeks down the line and it hasn’t even been actioned from your end. So poor.
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Mr Joe
(@Krispy_Bacon_) reported
@virginmedia My sister (account holder) will be calling today to make a Complaint. I was just hoping to speak to someone 8 hours ago to try and help me.
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Danny Lush
(@Danny_Lush) reported
@virginmedia Got a better idea, why don't you just send someone round to sort it out ? As said, not worth reporting, literally spent hours on the phone last time to be given an excuse from a call centre blaming the pandemic that finished over 1 year ago !! Please just fix it !!!
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Amin Ali
(@TheAminAli) reported
@virginmedia is there an internet outage in the E17 London area? My internet hasn’t been working since Friday
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David Murtagh
(@davidmurtz) reported
@virginmedia The reply I just sent took about 15secs to send. It is soooo slow
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David Murtagh
(@davidmurtz) reported
@virginmedia Yes but others according to the community group have the same issue? Also it was down Thurs or Friday as their was a similar issue (intermittent internet), we had a message that engineers had found the fault and took all day to fix. This is a similar issue. Its not just me
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Muzy
(@Muzy100) reported
The one day of the week I'm home and the Internet is down. Very annoying @virginmedia
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sbreedon.eth 🇬🇧⚡️
(@SBreedon) reported
@virginmedia I have spoke to four people in as many days - yet they can never resolve this.
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A
(@axela786) reported
@virginmedia It's is likely to go down again as it's already been 4x this week. I'm OK waiting tip 4pm it's just frustrating it happening most of the week and then being told it'd fixed.
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Ken Healy
(@KenHorizon1) reported
@virginmedia all homes in Faithlegg Waterford without service at the moment. Cannot get any response on phone & online says no issues.