Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

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The latest reports from users having issues in Dunfermline come from postal codes KY11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 12/01/2025 20:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Bathgate, Lochgelly, Glenrothes, Kelty, Livingston and Kirkcaldy.

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City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh TV
United KingdomEdinburgh TV
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh TV

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • SandySneddon Sandy Sneddon (@SandySneddon) reported from Edinburgh, Scotland

    Hi @virginmedia my Internet is down again, second day in a row in EH17. I've checked cables, rebooted the router and reset it all to no avail. Please get someone to phone me

  • SMC2502 Steve Crichton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SMC2502) reported from Glenrothes, Scotland

    @GregWilliams85 @virginmedia 50 bucks a month for a **** service. Sound familiar.....

  • SMC2502 Steve Crichton 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@SMC2502) reported from Glenrothes, Scotland

    @virginmedia What's up with WiFi in KY6 1EB area? Been down for hours now.

  • michaelgcuk Michael Clark 🏳️‍🌈🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@michaelgcuk) reported from Edinburgh, Scotland

    Anyone else having Internet problems? @virginmedia

  • ginandtoxicuk G (@ginandtoxicuk) reported from Dunfermline, Scotland

    How can I check an order for iPhone 13 pro @virginmedia and make sure it linked to my broadband account for order to show I’m already a customer ? #virginmobile

  • Graemereaper Ricky Goold 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@Graemereaper) reported from Edinburgh, Scotland

    @virginmedia Why? This is a national problem, apparently. What will me clogging up the phone line achieve? It's not just the Facebook-owned apps, it's your broadband service too.

  • jordanmillar_ Jordan 🥵💪🏼 (@jordanmillar_) reported from Edinburgh, Scotland

    @virginmedia i literally hate ur wifi, it’s actually up there with the worst wifi on the face of the earth, u can send folk up to space but i can’t watch netflix or tweet this tweet cos now i have to use my data and let me tell you i only have 10mb left so u can pay for more xxx

  • SandySneddon Sandy Sneddon (@SandySneddon) reported from Edinburgh, Scotland

    Just one week ago @virginmedia carried out "essential works" on their network. Today the Internet connection has failed again. Eventually I was able find out there were "issues" in our area. And their app is a waste of space.

  • sdebon Stephen Debon (@sdebon) reported from Edinburgh, Scotland

    Without any shadow of a doubt @virginmedia you have by far the worst customer service available. Just called them for the problem with my box and as always it's awful and a real nightmare. My bills are far from being cheap yet you treat you customers like 💩💩 #nothappy 😤😤

  • duklaprm paul macready (@duklaprm) reported from Broxburn, Scotland

    @virginmedia no devices can connect to router. Yet more shambolic service....you guys are an absolute disgrace. End of contract can't come quick enough @BT @SkyUK

  • Graemereaper Ricky Goold 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@Graemereaper) reported from Edinburgh, Scotland

    @virginmedia But you're not an automated service. You're a human being from Virgin Media who I've reported this to.

  • shellbryson Shell Bryson (@shellbryson) reported from Edinburgh, Scotland

    @virginhelp @virginmedia Oops, my bad! And thank you.

  • Graemereaper Ricky Goold 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@Graemereaper) reported from Edinburgh, Scotland

    @MartinGoold @virginmedia Yes, I've just seen the headline on the news. My WhatsApp isn't working, but I can access Facebook. Down Detector suggests a national Virgin Media issue.

  • xStormxBringeRx ian (@xStormxBringeRx) reported from Edinburgh, Scotland

    In all fairness to those that have @SkyUK broadband. It is an awful service. We suffered nothing but outages so we changed to #virginmedia as soon as we could. Went from around 35Mb to 200Mb then upgraded to 350Mb before I went onto Gig1.

  • duklaprm paul macready (@duklaprm) reported from Broxburn, Scotland

    @SkyUK would love skyglass right now. Will u pay my early exit contract fees from @virginmedia so I can end this hellish service before christmas. Thanks.

  • Scotwolf2Steve steve berridge (@Scotwolf2Steve) reported from Livingston, Scotland

    @virginmedia hi TV box & Router switched off and rebooted minutes later, No broadband since. Got live TV but catch up etc not working. EH54 5HR. Used online help wasn't working, but is now saying network error. Can you confirm problem I've rebooted router etc. Thanks

  • muddlinleigh Leigh💙 💚🤍💜 (@muddlinleigh) reported from Edinburgh, Scotland

    Not wfh today after all, IT issues that for once aren't due to the general shiteness of virgin media. Unscheduled day's leave instead after 90 mins of shouting at my laptop.

  • RobbyRSSRobot Robby #StayHome #SaveLives (@RobbyRSSRobot) reported from Edinburgh, Scotland

    @virginmedia Are you having connection problems in the EH13 area? Broadband keeps dropping out.

  • Graemereaper Ricky Goold 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@Graemereaper) reported from Edinburgh, Scotland

    @virginmedia I have not been able to access any Virgin Media broadband services - either my own or the local hotspot - since around 6pm. I have turned my router off and on again before you ask. Down Detector suggests a national problem with Virgin broadband.

  • sdebon Stephen Debon (@sdebon) reported from Edinburgh, Scotland

    @virginmedia It's about listening to the customer and applying common sense rather than dismissing them & going through a list of useless troubleshooting questions which end up being the same anyway.I have a box that is lit like a Xmas tree & reboots itself instead no.We go through the list.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisDeakin1712 Chris Deakin (@ChrisDeakin1712) reported

    So @virginmedia you put my bill up by 18% without even bothering to contact me. At the same time I cannot even get 100 of the 200mb internet you are supposed to supply. I have been a customer for over 20 years and this may well be my last.

  • curlyhairedbint Linda Simpson (@curlyhairedbint) reported

    @virginmedia We have no service at, TV, phone or broadband. According to your website it is all working. I am in Hove.

  • GuessWhoMan The Mystery Man (@GuessWhoMan) reported

    @rongord @christine_gooch FFS now #VirginMedia have problems too meaning that’s cut off too. Give me Strength

  • liz30538 anne christie (@liz30538) reported

    @virginmedia can you please tell me how to get to the virgin media complaint form on the browser internet security team has locked my account again 9 times in the last year have to now phone them to get it unlocked and change all my passwords Am totally fed up

  • angela_bri47153 Angela O'Brien (@angela_bri47153) reported

    @virginmedia I am really fed up with constantly being lied to by Customer Non-Service. Broadband has been unusable since 18th December. Guaranteed fix by 3rd January at 10.00am. Not so... C'mon, be honest Virgin Media, there are no engineers!

  • GoCrazyRobin David (@GoCrazyRobin) reported

    @virginmedia My number will be taken off the system. I just want a company to hold my details, which I don't have a service with

  • bekki1310 Bec Southall (Downs) 🧡🖤🐺 (@bekki1310) reported

    @virginmedia Cancelled because it’s another technical issue in the area. A lot of local noise on social media regarding leaving Virgin as it happens too frequently 😩

  • LeeClough16 Lee Clough (@LeeClough16) reported

    @virginmedia How do I use the my Virgin media app to cancel a contract? It just loops you in circles with no option to contact anyone.

  • gil34284 Mat (@gil34284) reported

    @astorrev7 @O2 @virginmedia There standards may as well b down the shitter

  • onem0relight tash (@onem0relight) reported

    @marthadallestro @virginmedia You'll get a message in a week on here saying "we're sorry to hear this, Martha. Please DM us to see how we can help." Predictable as ****