Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

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The latest reports from users having issues in Dunfermline come from postal codes KY11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 12/23/2025 18:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Livingston, Dunfermline, Bathgate, Lochgelly, Glenrothes and Kelty.

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City Problem Type Report Time
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet
United KingdomLivingston Total Blackout
United KingdomDunfermline Internet
United KingdomEdinburgh TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • Davwa David (@Davwa) reported from Inverkeithing, Scotland

    @virginmedia I’ve had no services since Tuesday. Discovered this after CS closed Tuesday night, as I’m a nurse and work long hours. Contacted Wednesday, got attitude from a call handler, spoke to a manager who couldn’t help much. New router, self install, still nothing!

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia BT treat customers with much more respect

  • LeagueRaven Leigh🐝 (@LeagueRaven) reported from Edinburgh, Scotland

    @virginmedia can I please have a customer service email address I don’t have time to phone and have photos to send as part of my query 😭😭

  • Davwa David (@Davwa) reported from Inverkeithing, Scotland

    @virginmedia I have already logged a complaint via website, awaiting response. Logged another complaint on a phone call this evening. Very disappointed long term customer here.

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • falcon7862 Dougie MacDonald (@falcon7862) reported from Edinburgh, Scotland

    @virginmedia over 30 minutes 3 different people all asking the same condescending questions,,,in order to cancel account on behalf of 95 year old pensioner,APPALLING service

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia @NathanRedmond22 @jackstephens_18 Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • falcon7862 Dougie MacDonald (@falcon7862) reported from Edinburgh, Scotland

    @virginmedia Having cancelled I doubt there will be, but I am so overwhelmed by your complete lack of care and service

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • Davwa David (@Davwa) reported from Inverkeithing, Scotland

    @virginmedia Now I have an engineer coming tomorrow. They way this has been handled is ridiculous. I lodged a complaint online, was told I’d get a response within 7 days. So patiently waiting. I want to speak to someone UK based with authority to sort this out for me.

  • Kevruss731 Kev Russell (@Kevruss731) reported from Glenrothes, Scotland

    Great virgin media on demand services are not working 😡

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • sorbiq Sebastian Zuchlke (@sorbiq) reported from Inverkeithing, Scotland

    @virginmedia will be Tuesday next week, so for the whole weekend and Monday I will be cut off from my service, and I just moved to you hoping for a better customer care, i can't express enough how disappointed I am and how angry because of that. How can you let this to happen 😡

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • FarndellLinda Linda farndell (@FarndellLinda) reported

    @virginmedia Eny idea when it will be bk to normal service

  • Ls2787 🎄 Louise 🎄 (@Ls2787) reported

    Here is hoping thats Virgin Media fixed their issue now 🤞🏻

  • TheOGMilky Marc Bayles (@TheOGMilky) reported

    @virginmedia 19:35 and unable to watch the football on Amazon Prime due to bandwidth issues, absolute joke.

  • MancunianL MancunianLass (@MancunianL) reported

    Service has been piss poor the last month both WiFi and tv. I’ve used up my mobile data (EE) twice and had to have “gifted” data from other phones - will Virgin compensate me for this @virginmedia #virginmedia

  • HayleyManson4 Hayley Manson (@HayleyManson4) reported

    @virginmedia @BEEFY1973 You’ll only get a refund for total loss of service,been there 3 days without internet no refund

  • ukfoto Taking Pictures (@ukfoto) reported

    @virginmedia What areas is the problem affecting? We've got all channels but no apps or catchup. We are near Bath

  • MyPainfulLife12 Me (@MyPainfulLife12) reported

    @virginmedia are we gonna get money off out next bill then for having no service for hours and then when it's back on only get a few channels!!

  • Kellkat77 Kelly Thorley (@Kellkat77) reported

    @virginmedia are we likely to receive any compensation for the amount of outage we have had today considering you charge for everything?? Just asking?

  • AspinallStuart Ian Stuart Aspinall (@AspinallStuart) reported

    @LutzSchueler @goodthingsfdn Can I ask what you are doing about those of us that have been with virgin media for years but are currently receiving daily issues with our Internet connections? Here in the M46 area the issues are laughable

  • Mottyleafe Steve Willmott (@Mottyleafe) reported

    @virginmedia How do I get a refund? You’re website is down as well.