Virgin Media outages and service status in Dunfermline, Scotland

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Cowdenbeath, Kirkcaldy, Livingston, Glenrothes, Linlithgow, Tillicoultry, Rosyth, Dunfermline, and Queensferry.

City	Problem Type	Report Time
Edinburgh	Wi-fi	14 minutes ago
Edinburgh	Internet	1 day ago
Edinburgh	Internet	1 day ago
Edinburgh	Internet	2 days ago
Edinburgh	Internet	2 days ago
Edinburgh	Total Blackout	3 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

• 
  Derek Scott (@DegsyScott) reported 28 seconds ago from Edinburgh, Scotland

  @virginmedia Stupid question!

• 
  John M Hunt (@Johnmhunt) reported 1 minute ago from Oxgangs, Scotland

  @virginmedia hi I’m aware there’s a calling issue just now on Virgin Mobile but I was wondering how to get an upgraded 5G SIM on ultimate Oomph as the one we have is only allowing 4G.

• 
  victoria carolina (@vcash78) reported 14 minutes ago from Edinburgh, Scotland

  @virginmedia Very interesting as I was told £216.11 for each service (TV, BB, Phone). I asked is this a total of over £600 and she said, “yea mamm,that is correct”. My response was purely to laugh. This conversation has happed in the last 15 minutes. Absolutely despicable!

• 
  Patrick McCarthy (@PatMcCarthy37) reported 15 minutes ago from Edinburgh, Scotland

  @virginmedia I have still not heard from you other than to be told that the email account I can no longer access, is not associated with the account we've had with you for 25 years. Am I supposed to just accept this? How do I escalate a complaint?

• 
  Neil Sneddon (@EdinburghNJS) reported 16 minutes ago from Edinburgh, Scotland

  Got to say. Been a customer of @virginmedia since Dec 10th 1999. First problem I've ever had this week, and service, ability to contact and understanding of my problem is absolutely woeful. Luckily still in cooling off period for new deal. Dreadful.

• 
  Fergus Wright (@fergus_wright) reported 23 minutes ago from Edinburgh, Scotland

  @Will_Jeffs @virginmedia Tbf ive had problems with my wifi for the last few days, what i done was unplug everything then wait a couple of mins then plug it all back in again then it was fine.

• 
  The Bar Fly (@thebarfly) reported 26 minutes ago from Edinburgh, Scotland

  @virginmedia And the scheduled engineer call tomorrow got cancelled because of this unrelated and later supposed outage. It’s a farce.

• 
  Philippa Wright (@philippawrightt) reported 27 minutes ago from Edinburgh, Scotland

  @virginmedia do you actually read formal complaints or are they just automated responses too?! For the second time the response does not answer the complaint at all?

• 
  diandrick (@ladyracer70) reported 28 minutes ago from Edinburgh, Scotland

  @virginmedia Thanks for asking. An operator will call me back tomorrow, as it’s part of an ongoing three week saga. I’m so disappointed as I’ve been a loyal VM (originally Telewest) customer for around 30 years. Remaining hopeful 🙃

• 
  Alli (@Alli3Fifer) reported 30 minutes ago from Kirkcaldy, Scotland

  @virginmedia It will be interesting to know what ofcoms view is of virgin continuing to sell a service that has been known not to be working since at least Oct. Is it not an option to go back to a standard phone line rather than VOIP for vulnerable customers??

• 
  Ashley (@ashjrox) reported 30 minutes ago from Edinburgh, Scotland

  I've had rude calls with some staff, spent over £9 on calls to @TravelodgeUK to get this refunded for the charity, their customer service emailed saying that even though two of their staff & virgin media said I should get a refund that they are not going to refund. #badservice

• 
  Evelyn Love-Gajardo (@gajarlove) reported 36 minutes ago from Edinburgh, Scotland

  @virginmedia no landline or Internet at EH16 6GD since early this morning and your website appears to be down so it can't be reported.Update please?

• 
  James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported 43 minutes ago from Edinburgh, Scotland

  @virginmedia I’ve no internet, phone or tv in South Edinburgh - following intermittent internet for days. Your fault checker says there is no service fault yet your website does not allow me to book an engineer. Can you help?

• 
  Neil Finlayson (@neilfinlayson) reported 46 minutes ago from Edinburgh, Scotland

  @virginmedia we’re very displeased with your Internet speed. Up and down like a yoyo. CityFibre next stop

• 
  lostinleith 🇺🇦 (@neillhope) reported 49 minutes ago from Edinburgh, Scotland

  @vmbusiness your internet is so down in EH5 even your outage checker is down!

• 
  Mike McNulty 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦✊ (@bankaudits1) reported 50 minutes ago from Edinburgh, Scotland

  @virginmedia Currently dealing with someone eventually and having major problems…very angry customer..!

• 
  Kyle (@KSC_319) reported 51 minutes ago from Edinburgh, Scotland

  Virgin media are the worst company in the universe to deal with

• 
  Tullia (@thelifeoftul) reported 52 minutes ago from Edinburgh, Scotland

  @virginmedia @virginmedia now your service status is saying there are no issues in the EH7 area yet we’ve received a text that we won’t have wifi yet again till tomorrow morning? Please can you communicate what is going on?

• 
  Roddy Elliott (@galleonskip) reported 55 minutes ago from Edinburgh, Scotland

  @virginmedia Got a message after power outage in Edinburgh yesterday that Virgin Services had been restored - internet is okay but ‘phone line off. Is this a known issue, EH16

• 
  Les Rey .Erso Meero Live in the city of Light (@amypond4ever) reported 60 minutes ago from Glenrothes, Scotland

  @virginmedia IAM tweeting you for the third time today why is You tube on my Search and Discover not working?! I'll tweet you every day for an Answer about This we pay for this why is it Not working????!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  lucy barnett (@lucebarnett) reported 1 minute ago

  @EE I was on a call for 42 minutes this morning and got nowhere. Nobody wants to take any responsibility and suggesting I didn’t order despite the fact SIMs have moved over to One plan and Virgin Media contacted me about leaving. Very poor service

• 
  James Durrant (@je_durrant) reported 12 minutes ago

  I’ve had it with @virginmedia No service since 10 Jul and it won’t be fixed until 17 Aug. They can’t give me a 5G modem despite being joined with O2 and say I should be happy with the £10 p/d Ofcom comp; that doesn’t help me do work. £800 to cancel my contract, it’s a racket

• 
  si (@sjk2099) reported 14 minutes ago

  @virginmedia my internet suddenly stopped working in the middle of the night, I've tried to scan the password to reconnect but that's not working. I've unplugged the router and that didn't work either. Any suggestions?

• 
  🇬🇧🔥 FIRE is awesome 😎 (@GrahamCompton) reported 15 minutes ago

  @CompoundingISA @MartinSLewis @ao Such short sighted customer service experience. I's like dealing with Virgin Media 10 years ago. I had to tell them 2-3 times that yes, I really did want to cancel. Thankfully, I was only on hold for a few minutes.

• 
  brooklynn dakota phillips (@LeisaPh20037124) reported 18 minutes ago

  @virginmedia yet again broadband down again 2nd time in a week this is getting ridiculous now you charge enough each month and for what crap broadband that always goes off

• 
  1050 (@skp180) reported 20 minutes ago

  @DeviateDefiant @virginmedia @MoneySupermkt Yh im with them and looking into changing they treat long term customers like ***** been with the 12 years you would think id offended there mum the way they treat me

• 
  Jonathan Cantliff (@cantliff9) reported 20 minutes ago

  @virginmedia so, broadband issues in my area which means the connection as been hit and miss, just went on to check the service status for an update and it cannot find my account, how do you manage to makes things worse every time?

• 
  christopher john (@chriscj1065) reported 20 minutes ago

  @virginmedia Could you please send me details to who i should log a complaint.

• 
  Honest John (@HonestJ89478453) reported 20 minutes ago

  @EoinLenihan Virgin Media promoted by FFG without public consultation to status of a Public Broadcasting Co Should not be allowed on X to use an a/c when reporting on a news incident eg. Skerries brawl which denies the public to make comment When they allow only selected accounts reply

• 
  Colin Medus (@Colin_Medus) reported 22 minutes ago

  @trapdoor456 @virginmedia Yep. No issues. Been good. We also left virgin as they had got very expensive