Virgin Media outages and service status in Dunfermline, Scotland

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Grangemouth, Kirkcaldy, Bo’ness, Edinburgh, Dunfermline, Glenrothes, Cowdenbeath, Livingston, and Linlithgow.

City	Problem Type	Report Time
Grangemouth	TV	2 days ago
Kirkcaldy	Internet	3 days ago
Kirkcaldy	Internet	3 days ago
Bo’ness	Internet	3 days ago
Edinburgh	Wi-fi	5 days ago
Edinburgh	Wi-fi	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

• 
  Lesley Neilan (@lesley_neilan) reported 37 seconds ago from Edinburgh, Scotland

  Hi @virginmedia I am trying unsuccessfully to contact you about my current contract. I don’t have WhatsApp and your online help link doesn’t help. My old fashioned ‘telephone’ call ended with ‘there was a fault’. Are there any humans around?

• 
  James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported 4 minutes ago from Edinburgh, Scotland

  @virginmedia Except I can’t because I get fobbed off and they just try to get me to upgrade my package. Seriously. I’d just like to know if there is some systemic complex issue, as you suggest, or not.

• 
  Nicola❤️🏳️‍🌈❤️ (@pixiecat5) reported 7 minutes ago from Cowdenbeath, Scotland

  @virginmedia no internet for 4 days now. Outage reported Fri. No updates other than the resolution date moving every day. No text updates as promised. @FifeCouncil you have cut the cable whilst replacing Streetlighting. Contact me please. I cannot work hence can't earn anything

• 
  Patrick McCarthy (@PatMcCarthy37) reported 8 minutes ago from Edinburgh, Scotland

  @virginmedia Neither of these things have happened. The last person on the help desk that I spoke to denied that the account was associated with my VM account and did not want to talk to me. Nothing happens when the Help Desk can't sort it themselves Please deal with this.

• 
  Lord Galoot (@pumphysaysNO) reported 8 minutes ago from Broxburn, Scotland

  @virginmedia i havent had tv for 5 days now, technician was meant to call yesterday or 8am this morning, no call, any chance of getting a service i pay for

• 
  ♡ (@D3borah1404) reported 13 minutes ago from Livingston, Scotland

  @virginmedia Yes!!! Constantly. Haven't had selected channels now for over 2 weeks and WiFi is abysmal! Seems to fall on deaf ears as the issue is never resolved ! Certainly won't be renewing my contract with yous if its not resolved anytime soon!

• 
  Acky (@lexo6647) reported 19 minutes ago from Edinburgh, Scotland

  @virginmedia We have tried to problem solve ourselves and need help. A replacement box or an engineer, not a link to a forum. Do you have a link to a customer complaints department? Maybe I will get somewhere with them.

• 
  Ryan Meston (@ryanmeston07) reported 23 minutes ago from Edinburgh, Scotland

  @virginmedia fix red button

• 
  Scottish (@Scottish720) reported 23 minutes ago from Skinflats, Scotland

  @virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous

• 
  Nicholas Cross (@wfastronomer) reported 26 minutes ago from Edinburgh, Scotland

  @andrewducker I did have two rather stressful conversations with Virginmedia a couple of months back. In the first one they offered me a terrible offer and said it was the best and moving took ages. They did this in a slow way, always trying to divert the conversation. 1/

• 
  Derek Scott (@DegsyScott) reported 28 minutes ago from Grangemouth, Scotland

  @benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent

• 
  Billy Doyle (@wcd07) reported 32 minutes ago from Livingston, Scotland

  @biker_Ian @Craids Think I'll be changing no. My @virginmedia still down. Shocking service 🤬

• 
  Ewan Walker (@e_red_squirrel) reported 34 minutes ago from Edinburgh, Scotland

  @virginmedia TiVo box down... No broadband or TV for the last hour in EH4. Called and your tests say there is nothing wrong but try resetting the box. 🤔 Done 3 times while waiting 50mins on your customer 'No' service answering my call! 😡

• 
  Patrick McCarthy (@PatMcCarthy37) reported 34 minutes ago from Edinburgh, Scotland

  @virginmedia What is going on with your email service? You don't recognise my password causing me to keep changing it and now you've locked me out and stopped me doing that. Awful service.

• 
  Peter Tuffy (@bigtoodle) reported 35 minutes ago from Edinburgh, Scotland

  @virginmedia I can hear a band playing a tune but it will not be to my benefit. I phoned today about being overcharged obviously the call handler was so inept she cut me off rather than fix it. But she did get in the fact that this terrible service was going up by 20% next month.

• 
  David Fyvie (@thefyvies) reported 36 minutes ago from Edinburgh, Scotland

  @virginmedia It’s been horrific for the last 4-5 days although today is by far the worst.

• 
  Shirley Monteith (@lethalshirl) reported 41 minutes ago from Edinburgh, Scotland

  @virginmedia I am going round in circles trying to speak to someone or email you with problems I’m having with broadband & TV! Your system keeps knocking me back - I just want help! #frustratededinburgh

• 
  Laura Barbour (@dreamingisfree) reported 42 minutes ago from Bo’ness, Scotland

  service agent who tells me an appointment is scheduled for the 15th November. Shall I laugh or scream? 7 weeks with no WiFi? @virginmedia (2)

• 
  Alli (@Alli3Fifer) reported 44 minutes ago from Kirkcaldy, Scotland

  @virginmedia Spent another 75 mins on the phone & managed to get a technician out this afternoon.The technician confirmed it is a known fault with the hub 5 and knew without testing what the issue was. The fault has no fix and my vulnerable parents are still left without the phone service.

• 
  Peter Tuffy (@bigtoodle) reported 57 minutes ago from Edinburgh, Scotland

  @virginmedia The phone is not working and your engineer was arranged to call today between 1.00 and 6.00pm needless to say he did not arrive or give me a call to arrange another day.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Kemmett ⛳🏌🏻‍♂️🏏🏉 (@kemmo81) reported 5 minutes ago

  @virginmedia not internet/tv all day, please update when you will fix- wd5 area

• 
  Ken Bar Low (@OldPeopleFine) reported 6 minutes ago

  @Dearme2_ You think when you hit rock bottom things can only get better but then your house burns down and virgin media take you to court for non payment of your wifi

• 
  Tom J Jarvis (@TomJJarvis) reported 8 minutes ago

  @virginmedia Your salesperson confirmed by text that his manager had approved covering that £6 for the term. I have the messages. It has never appeared on my bill. He asked me to email a compensation request, which I did. No reply. Chased three times since. No reply. 2/

• 
  Paul O'Brien (@PaulOBrienKil) reported 11 minutes ago

  @virginmedia @MizzCQ I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.

• 
  Paddy Sweeney (@PaddySw99745534) reported 14 minutes ago

  @virginmedia @_JIMBO55 You still have not got it ! A customer has problems with your service who has messaged, emailed and called VM but you still have not dealt with their issues. Take your out of date equipment out of my home and I will move on to a better provider. For an 82 year old unacceptable.

• 
  BB (@TheWazzo) reported 20 minutes ago

  @virginmedia @FredWhitbread You didn’t need to send your standard reply, everything you needed to know was in Fred’s post, he’s trying to help you.

• 
  mmhmm (@xhatne) reported 20 minutes ago

  @Johnty14 @virginmedia Easy solution here, someone should invent a method to get the leaflet through the door, so it ends up in the house, but passers by can't see it so it isn't obvious that nobody is home.

• 
  Damian Hastie (@DamianHastie) reported 21 minutes ago

  @virginmedia Wow you really don't want additional business, shocking experience both with your customer service bot and now when DM your X bot. What a terrible business.

• 
  Lifes MIS-Takes (@alan_reddish) reported 21 minutes ago

  Need some proper answers from @virginmedia. No internet for 5th day.....estimated fix 4th Sept!!

• 
  Pure Hearted Human (@Graelwyn) reported 24 minutes ago

  @Ang_Jones72 It doesn't matter much now. As I intend to take my life as what virgin media don't know. Is that my mother and father abused me most of my life. And maybe since I never got her unconditional love as she loved only through money. I wanted to use the only thing she gives me now. Since she wouldn't call virgin to explain. As she cares more about my brother's partner's mother having cancer. Than that I may have cancer. So virgin media get their payments. And I have finally given up. That is all.