Virgin Media outages and service status in Dunfermline, Scotland

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Livingston, Grangemouth, Kirkcaldy, Bo’ness, Edinburgh, Dunfermline, Glenrothes, and Cowdenbeath.

City	Problem Type	Report Time
Livingston	Internet	6 days ago
Livingston	E-mail	7 days ago
Grangemouth	E-mail	7 days ago
Kirkcaldy	E-mail	8 days ago
Kirkcaldy	Internet	8 days ago
Grangemouth	TV	12 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

• 
  Patrick McCarthy (@PatMcCarthy37) reported 5 minutes ago from Edinburgh, Scotland

  @virginmedia Neither of these things have happened. The last person on the help desk that I spoke to denied that the account was associated with my VM account and did not want to talk to me. Nothing happens when the Help Desk can't sort it themselves Please deal with this.

• 
  lostinleith 🇺🇦 (@neillhope) reported 7 minutes ago from Edinburgh, Scotland

  @vmbusiness your internet is so down in EH5 even your outage checker is down!

• 
  Jette Goldie ♿ 🏴󠁧󠁢󠁳󠁣@wolfette@mastodon.social (@JetteUk) reported 9 minutes ago from Edinburgh, Scotland

  @virginmedia broadband in EH11 is up and down like a yo-yo. More down than up. (like my attempts with a yo-yo)

• 
  Stephen Honeyman (@sh0110b8995) reported 17 minutes ago from Kirkcaldy, Scotland

  @virginmedia hello I'm trying to sort out my new upgrade as I have problems with it. The customer service is closed when can I get help?

• 
  Roddy Elliott (@galleonskip) reported 18 minutes ago from Edinburgh, Scotland

  @virginmedia Got a message after power outage in Edinburgh yesterday that Virgin Services had been restored - internet is okay but ‘phone line off. Is this a known issue, EH16

• 
  Judith Boyle (@JudithBoyle3) reported 19 minutes ago from Livingston, Scotland

  @virginmedia A better service from virgin media

• 
  Peter Tuffy (@bigtoodle) reported 22 minutes ago from Edinburgh, Scotland

  @virginmedia at last, fixed at last, that’s only taken from the 20th Nov to the 28th of Dec to fix my home phone.

• 
  Patrick McCarthy (@PatMcCarthy37) reported 26 minutes ago from Edinburgh, Scotland

  @virginmedia About 14 days ago I kept being asked to reset my password. On the 3rd or 4th occasion I was locked out. The first Help Desk person said 'suspicious activity' and escalated the problem. The second person said that the address was not associated with the primary account holder 1/2

• 
  trippfuller (@trippfuller) reported 26 minutes ago from Edinburgh, Scotland

  @virginmedia It's a bit offensive to send someone u cost significant income a link so they can get a fee bucks. If u just communicate sucking in advance those who count on service can arrange.

• 
  Effie Fenton (@effiefenton) reported 26 minutes ago from Edinburgh, Scotland

  @virginmedia my daughter has finally got a new home in supported accommodation but can't move in until a telephone line is connected so her carers have access to a 24/7 phone. The earliest appointment is currently a month away. Can you help us so she can start her new life?

• 
  Karen 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺⭐ (@karen_coops81) reported 29 minutes ago from Edinburgh, Scotland

  Need a new service provider @virginmedia has just gone up by £25. Recommendations please.

• 
  ♡ (@D3borah1404) reported 31 minutes ago from Livingston, Scotland

  @virginmedia Yes!!! Constantly. Haven't had selected channels now for over 2 weeks and WiFi is abysmal! Seems to fall on deaf ears as the issue is never resolved ! Certainly won't be renewing my contract with yous if its not resolved anytime soon!

• 
  Jill Scorer (@JillScorer1) reported 31 minutes ago from Dalgety Bay, Scotland

  @lornagilmour_ @virginmedia @SkyUK How to make a complaint via phone. Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. WONDER IF THIS WOULD WORK?

• 
  James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported 32 minutes ago from Edinburgh, Scotland

  @virginmedia I have now had no service - internet, tv, phone - for 24 hours. It’s impossible to speak with someone about this. There is only a vague automated message about a ‘complicated problem’. How can I get this fixed? What are you doing to address this?

• 
  James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported 33 minutes ago from Edinburgh, Scotland

  @virginmedia Except I can’t because I get fobbed off and they just try to get me to upgrade my package. Seriously. I’d just like to know if there is some systemic complex issue, as you suggest, or not.

• 
  Wendy Bell (@WendyBe54745206) reported 36 minutes ago from Edinburgh, Scotland

  @virginmedia desperate to speak to someone phoned hour later speaking to someone transferred 3 times then wanted a manger on hold then cut me off worst customer service department. No web chat on website no email address it's ridiculous can you help

• 
  Alli (@Alli3Fifer) reported 41 minutes ago from Kirkcaldy, Scotland

  @virginmedia Quite simply No. They are in mid 70s and tbh we just need the issue fixed. Mum is awaiting a call from the hospital & is concerned and stressed they won’t be able to get her as she hasn’t had use of the number she is has had since 1989 for over a week!! My Dad is just stressed

• 
  The Bar Fly (@thebarfly) reported 47 minutes ago from Edinburgh, Scotland

  @virginmedia And the scheduled engineer call tomorrow got cancelled because of this unrelated and later supposed outage. It’s a farce.

• 
  Acky (@lexo6647) reported 48 minutes ago from Edinburgh, Scotland

  @virginmedia We have tried to problem solve ourselves and need help. A replacement box or an engineer, not a link to a forum. Do you have a link to a customer complaints department? Maybe I will get somewhere with them.

• 
  Tullia (@thelifeoftul) reported 55 minutes ago from Edinburgh, Scotland

  @ScottM083 @virginmedia If that’s the case then Virgin need to communicate this to their customers as the lack of communication is doing more damage than the lack of wifi at this point! 🙈

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Wiper (@chris_wiper) reported 1 minute ago

  @virginmedia @Bigdeano88 Hi @virginmedia I am experiencing the same issue?

• 
  dharmi04 (@Dharmi04) reported 4 minutes ago

  @virginmedia hi I have a problem with my broadband

• 
  Pekalton (@Pekalton) reported 11 minutes ago

  @ConorPDunne I agree Connor. It’s time for a complete change of direction for RTÉ. I’ve lost interest in the LLS and RoT. I get RoT brings tourism to Kerry but it’s time for a change. RTÉ is still living in the times gone past. What exactly are we paying TV licence for? Virgin Media is as bad

• 
  mmhmm (@xhatne) reported 13 minutes ago

  @Johnty14 @virginmedia Easy solution here, someone should invent a method to get the leaflet through the door, so it ends up in the house, but passers by can't see it so it isn't obvious that nobody is home.

• 
  Juanito (@JuanSpanishfly) reported 13 minutes ago

  @lionking2014 @LPXIOP @virginmedia It is, just like when u call with ur mobile phone using wifi cos uve no service

• 
  . (@AlexparkerI) reported 13 minutes ago

  @MelJanie @virginmedia I’ve just left virgin media. Their customer service is abysmal

• 
  Virgin Media News (@VirginMediaNews) reported 13 minutes ago

  Residents in parts of Nepal are being warned to move to higher ground as the threat of further flooding continues. Hundreds have been killed, thousands remain missing, and families in some worst-hit areas are returning to homes buried in mud to salvage what they can. More on Virgin Media PLAY

• 
  Campfire Gin (@campfiregin) reported 16 minutes ago

  @virginmedia help! we need to remove the automatic Home Screen as it’s confusing my mum who has Alzheimer’s, i can’t believe anyone thought it was a good idea

• 
  GauBan_Penguin 🐧*Audio Description: Blue Tick* (@GauBan) reported 19 minutes ago

  Virgin Media/O2 service event to **** when they started using the same type of call centres that Scammer PayBack would have interest in.

• 
  Irate_Jobbie (@Irate_Jobbie) reported 24 minutes ago

  @AwTroon Many, many years ago, I called virgin media to tell them I was leaving. They asked why, I said you don't offer value for money anymore. Sorry you're leaving but that is the best price, you already have. It was expensive. No problem, bye now. Next day, virgin cold calls me. Asks me to confirm who I am. I said no, you are calling me, you should know. Guy was annoyed as he was phoning to offer me a better deal. I said fine, I'll call the same retentions team I called yesterday to leave and I'll know it's actually virgin. He got angry, said they can't offer discounts, only he could and if I didn't confirm my details, he couldn't give me the offer. I just told him I could no longer do business with virgin due to such poor security procedures. He seemed very angry about the fact I wasn't willing to give personal identifiable information to a stranger cold calling me. Never paid them a penny again.