Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Dunfermline come from postal codes KY11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 03/01/2026 12:55

March 01: Problems at Virgin Media

Virgin Media is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Glenrothes, Dunfermline, Livingston, Bathgate, Rosyth and Kirkcaldy.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh E-mail
United KingdomEdinburgh Internet
United KingdomGlenrothes Internet
United KingdomEdinburgh Wi-fi
United KingdomDunfermline Internet
United KingdomEdinburgh Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • drrcgallagher Ronan Gallagher (@drrcgallagher) reported from Edinburgh, Scotland

    @virginmedia Fibre broadband down in Edinburgh (EH10). Can you confirm if there are issues in the area?

  • IanatGyle Ian McPherson (@IanatGyle) reported from Edinburgh, Scotland

    @virginmedia where are my SMS updates on TV issue?

  • cleaner52 Linda..... (@cleaner52) reported from Edinburgh, Scotland

    @virginmedia You are a disgrace. Two phone calls this morning and passed from one customer service person to another and then both calls cut off ...been a customer over fifteen years where is your help for people

  • lynettehiggins3 lynette higgins (@lynettehiggins3) reported from Edinburgh, Scotland

    @virginmedia Yes it is telling me there are no issues in my area and that I should have registered re issue - I did yesterday and today, do your departments or records not get joined up, completely shocking service

  • lethalshirl Shirley Monteith (@lethalshirl) reported from Edinburgh, Scotland

    @virginmedia I am going round in circles trying to speak to someone or email you with problems I’m having with broadband & TV! Your system keeps knocking me back - I just want help! #frustratededinburgh

  • e_red_squirrel Ewan Walker (@e_red_squirrel) reported from Edinburgh, Scotland

    @virginmedia TiVo box down... No broadband or TV for the last hour in EH4. Called and your tests say there is nothing wrong but try resetting the box. 🤔 Done 3 times while waiting 50mins on your customer 'No' service answering my call! 😡

  • brucerisk bruce findlay 🟢 power to the people ✌ (@brucerisk) reported from Edinburgh, Scotland

    @kaniep @virginmedia There are no issues and I am sure it is a scam. It's quite uncanny how many 'scam/ fraudulent ' calls I get to both my landline and mobile phones ...strange days indeed !

  • JudithBoyle3 Judith Boyle (@JudithBoyle3) reported from Livingston, Scotland

    @virginmedia A better service from virgin media

  • jill_r_robb Jill Robb (@jill_r_robb) reported from Edinburgh, Scotland

    C133 errors @virginmedia #virginmedia that’s been almost all day

  • fergus_wright Fergus Wright (@fergus_wright) reported from Edinburgh, Scotland

    @Will_Jeffs @virginmedia Tbf ive had problems with my wifi for the last few days, what i done was unplug everything then wait a couple of mins then plug it all back in again then it was fine.

  • sh0110b8995 Stephen Honeyman (@sh0110b8995) reported from Kirkcaldy, Scotland

    @virginmedia hello I'm trying to sort out my new upgrade as I have problems with it. The customer service is closed when can I get help?

  • lethalshirl Shirley Monteith (@lethalshirl) reported from Edinburgh, Scotland

    @virginmedia Broadband is intermittent & says connection is unstable. I’ve done all checks. Also my remote for V6 box is not working & can’t pair the new remote with the TiVo box - light doesn’t go off & remote doesn’t beep. I’d like someone to come & look at both.

  • NeilBriogaisean NDM MacLeod 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@NeilBriogaisean) reported from Edinburgh, Scotland

    @virginmedia tv just down again. Broadband also down at the same time. Network availability code C133 showing. Can I rely on you to provide a consistent and reliable signal?

  • movingforwards movingforwards (@movingforwards) reported from Edinburgh, Scotland

    @virginmedia what an absolute farce - have now tried twice to simply upgrade my broadband speed but end up stuck in live chat for over an hour each time with no progress - why do I need to go through your overloaded customer service just to do this?

  • brucerisk bruce findlay 🟢 power to the people ✌ (@brucerisk) reported from Edinburgh, Scotland

    @virginmedia Excellent.... I didn't 'fall' for the information they tried to give but felt it important to 'flag it up' as I'm sure I'm not the only one getting these 'scam' calls. Thanks for your help. 👍

  • fionalmorrison 𝓕𝓲𝓸𝓷𝓪 (@fionalmorrison) reported from Glenrothes, Scotland

    @DonnaHe60990670 @virginmedia My Twitter posts are riddled with me ranting about how poor their customer service is. Hope you get a resolution soon x

  • etjorgensen upgrade completed (@etjorgensen) reported from Edinburgh, Scotland

    That's virgin media back down to £30 a month from £53, all because of one call. If energy prices are going up just tell everyone you can't afford them any more and they'll soon offer a discount!

  • KSC_319 Kyle (@KSC_319) reported from Edinburgh, Scotland

    Virgin media are the worst company in the universe to deal with

  • rykoonmesto7 Ryan (@rykoonmesto7) reported from Edinburgh, Scotland

    @virginmedia been down all morning, reset router and checked service status and everything online

  • lethalshirl Shirley Monteith (@lethalshirl) reported from Edinburgh, Scotland

    @virginmedia Yes and there are no issues in the area so it’s something in my house - my neighbour below is also having broadband issues. I need to book an engineer to come & check connection/equipment etc but can’t get logged in to do this either on computer or phone

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • pwingers Paul Wingfield BSc CEng MIET (@pwingers) reported

    @virginmedia Says there are no issues on phone line. The TV problem has been like that for months but it's so difficult to contact you, that I let it slide. Today I wanted to use it though.

  • ThatProgrammer ThatProgrammer (@ThatProgrammer) reported

    @piercegearhart @virginmedia I had already upgraded prior from 500 down, 30 up, only a few months earlier as 1Gig wasn’t available.

  • bokehthenramen tare of the ramen (@bokehthenramen) reported

    Hi @virginmedia, our upload speed is terribly slow. I can't ring up currently but would love some help through the online chat facility if that's still an option. I can't see anything on your website unfortunately.

  • svlfortz jxckwba (@svlfortz) reported

    @virginmedia @craigyfatz Theyre not gonna be the only ones soon leaving you lot, many are cause we are fed up with weak Internet that always goes down

  • piercegearhart Pierce Gearhart (@piercegearhart) reported

    @ThatProgrammer @virginmedia Not bad

  • Job_O Andrew Jobson (@Job_O) reported

    @virginmedia - When you are wrongly blocking a website via websafe - resulting in DNS and SLL errors, with no clean block page, who should this be raised to. Have tried tech support without success, they say you do not support gambling sites, which is obviously not accurate.

  • FRANCES52181992 FRANCES HUGHES (@FRANCES52181992) reported

    @virginmedia This outage has been since 13/12, how can that even be possible for a large national internet provider? I don’t think you’re operators are telling us the truth.

  • Julie__Rhodes Julie Rhodes (@Julie__Rhodes) reported

    @virginmedia Brilliant, thank you! Seems like nothing can be done for a week, so I will be without any service until then! Marvellous! Not good enough, I'm afraid, such shoddy service.

  • ShaunC_P Shaun (@ShaunC_P) reported

    @virginmedia Done this, many times. No option to escalate the issue or book an engineer. Just keeps looping me nack to self help. Please provide precise link for booking an engineer...

  • lewis_edwards9 Ledwards (@lewis_edwards9) reported

    @virginmedia I am a new customer, have had two instillation days cancelled and have been on the phone for 1 hour and 15 and you have cancelled the call. Is this your customer service levels? My partner is not able to work until you have sorted this problem