Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

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The latest reports from users having issues in Dunfermline come from postal codes KY11 and KY12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 01/19/2026 18:40

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Dunfermline, Edinburgh, Glenrothes, Kirkcaldy, Livingston and Bathgate.

Loading map, please wait...
City Problem Type Report Time
United KingdomDunfermline Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Phone

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • brucerisk bruce findlay 🟢 power to the people ✌ (@brucerisk) reported from Edinburgh, Scotland

    @kaniep @virginmedia There are no issues and I am sure it is a scam. It's quite uncanny how many 'scam/ fraudulent ' calls I get to both my landline and mobile phones ...strange days indeed !

  • drrcgallagher Ronan Gallagher (@drrcgallagher) reported from Edinburgh, Scotland

    @virginmedia Fibre broadband down in Edinburgh (EH10). Can you confirm if there are issues in the area?

  • lethalshirl Shirley Monteith (@lethalshirl) reported from Edinburgh, Scotland

    @virginmedia I am going round in circles trying to speak to someone or email you with problems I’m having with broadband & TV! Your system keeps knocking me back - I just want help! #frustratededinburgh

  • lethalshirl Shirley Monteith (@lethalshirl) reported from Edinburgh, Scotland

    @virginmedia Yes and there are no issues in the area so it’s something in my house - my neighbour below is also having broadband issues. I need to book an engineer to come & check connection/equipment etc but can’t get logged in to do this either on computer or phone

  • CallMeMizzMac Kirsty MacAulay (@CallMeMizzMac) reported from Edinburgh, Scotland

    @Robwhitt07 @virginmedia I literally just moved back to Sky because virgin always went down, particularly during working hours and they never compensated me despite my requesting it. Sky has all the great shows unavailable everywhere else unless you're willing to pay. I say get rid!

  • cleaner52 Linda..... (@cleaner52) reported from Edinburgh, Scotland

    @virginmedia You are a disgrace. Two phone calls this morning and passed from one customer service person to another and then both calls cut off ...been a customer over fifteen years where is your help for people

  • lynettehiggins3 lynette higgins (@lynettehiggins3) reported from Edinburgh, Scotland

    @virginmedia Yes it is telling me there are no issues in my area and that I should have registered re issue - I did yesterday and today, do your departments or records not get joined up, completely shocking service

  • brucerisk bruce findlay 🟢 power to the people ✌ (@brucerisk) reported from Edinburgh, Scotland

    @virginmedia Excellent.... I didn't 'fall' for the information they tried to give but felt it important to 'flag it up' as I'm sure I'm not the only one getting these 'scam' calls. Thanks for your help. 👍

  • e_red_squirrel Ewan Walker (@e_red_squirrel) reported from Edinburgh, Scotland

    @virginmedia TiVo box down... No broadband or TV for the last hour in EH4. Called and your tests say there is nothing wrong but try resetting the box. 🤔 Done 3 times while waiting 50mins on your customer 'No' service answering my call! 😡

  • Onlymee100 Marc 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Onlymee100) reported from Kirkcaldy, Scotland

    @virginmedia TV service not working, your website doesn't seem to be working either, some people saying they're getting channels 1-4 but I'm getting no channels at all

  • movingforwards movingforwards (@movingforwards) reported from Edinburgh, Scotland

    @virginmedia what an absolute farce - have now tried twice to simply upgrade my broadband speed but end up stuck in live chat for over an hour each time with no progress - why do I need to go through your overloaded customer service just to do this?

  • NeilBriogaisean NDM MacLeod 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@NeilBriogaisean) reported from Edinburgh, Scotland

    @virginmedia tv just down again. Broadband also down at the same time. Network availability code C133 showing. Can I rely on you to provide a consistent and reliable signal?

  • jill_r_robb Jill Robb (@jill_r_robb) reported from Edinburgh, Scotland

    C133 errors @virginmedia #virginmedia that’s been almost all day

  • fionalmorrison 𝓕𝓲𝓸𝓷𝓪 (@fionalmorrison) reported from Glenrothes, Scotland

    @DonnaHe60990670 @virginmedia My Twitter posts are riddled with me ranting about how poor their customer service is. Hope you get a resolution soon x

  • BryMillan Bryan Millan (@BryMillan) reported from Edinburgh, Scotland

    @virginmedia how much longer is the TV service going to be down? Currently at 6 hours

  • sh0110b8995 Stephen Honeyman (@sh0110b8995) reported from Kirkcaldy, Scotland

    @virginmedia hello I'm trying to sort out my new upgrade as I have problems with it. The customer service is closed when can I get help?

  • fergus_wright Fergus Wright (@fergus_wright) reported from Edinburgh, Scotland

    @Will_Jeffs @virginmedia Tbf ive had problems with my wifi for the last few days, what i done was unplug everything then wait a couple of mins then plug it all back in again then it was fine.

  • lethalshirl Shirley Monteith (@lethalshirl) reported from Edinburgh, Scotland

    @virginmedia Broadband is intermittent & says connection is unstable. I’ve done all checks. Also my remote for V6 box is not working & can’t pair the new remote with the TiVo box - light doesn’t go off & remote doesn’t beep. I’d like someone to come & look at both.

  • Albynpark David Hardie (@Albynpark) reported from Edinburgh, Scotland

    Anyone else having trouble with @virginmedia today?

  • IanatGyle Ian McPherson (@IanatGyle) reported from Edinburgh, Scotland

    @virginmedia where are my SMS updates on TV issue?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • craft_joshw Joshua Woodward (@craft_joshw) reported

    @virginmedia The team have not been able@to help. I have had 2 technicians come to the property. They were unable to help.

  • Groweller Paul Rowell (@Groweller) reported

    If you want an excuse to smash your phone try using @virginmedia reset password system, absolutely terrible. No wonder I dumped you!! #virginfibre is next!!

  • craft_joshw Joshua Woodward (@craft_joshw) reported

    @virginmedia That there is an issue with the box@on the street and that there is no connection coming into the apartment. Previously have had no issues for 2 years

  • craft_joshw Joshua Woodward (@craft_joshw) reported

    @virginmedia There is an issue with the box on the street I am told. I have not been when this might be fixed. I have called numerous times. Been given different dates with no avail. All I ask is give me a date for repair or release me from my contract so I can find another provider

  • Dailaughing David James Morgan (@Dailaughing) reported

    @virginmedia You are part of Virgin. My partner is no longer one of your customers. She has moved to BT - they answer the phones after a short wait, they understand the questions we ask, they actually help. Virgin customer service is a waste of time. Shame on you Virgin. We just give up!!!

  • jasonkneen Jason Kneen (@jasonkneen) reported

    @virginmedia Yes and as usual it’s saying nothing, as per usual I’m telling you that my Internet is down before you’re telling me that there is a problem

  • keellelectrical @keellelectrical (@keellelectrical) reported

    @KnugenMooMoo @virginmedia Try getting hold of their customer services 👀😳🤯🔫

  • shadyafc1 Shady (@shadyafc1) reported

    @jasonkneen @virginmedia I'm having the exact same problem in the G32 area

  • Kathryn_Cook1 Kathryn Cook (@Kathryn_Cook1) reported

    Well done @virginmedia, yet again I can’t login to see sky sports 👍🏼

  • jasonkneen Jason Kneen (@jasonkneen) reported

    @virginmedia I have an independent service pinging my router from outside of my network and it can’t reach my router connection is going up and down constantly. This is a problem with your service and it needs to be investigated and sorted please