Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

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The latest reports from users having issues in Dunfermline come from postal codes KY12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 02/08/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Rosyth, Livingston, Kirkcaldy, Dunfermline and Glenrothes.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomRosyth Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • gedi29 Ged O’Hara 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gedi29) reported from Edinburgh, Scotland

    @virginmedia any update on the uk wide broadband issues??

  • vcash78 victoria carolina (@vcash78) reported from Edinburgh, Scotland

    @virginmedia Since yesterday afternoon. I was working so not entirely sure but approx 24 hours. £160 a month to be without even “free” channels. I am aware nothing is without fault but the poor customer service and lack of ability to locate/tell us what the issue is, is appalling.

  • louham74 Louise Hamilton (@louham74) reported from Grangemouth, Scotland

    @virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬

  • louham74 Louise Hamilton (@louham74) reported from Grangemouth, Scotland

    @virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬

  • galleonskip Roddy Elliott (@galleonskip) reported from Edinburgh, Scotland

    @virginmedia No known service issues ‘though

  • DarrenObbard Darren Obbard is on mastodon (@DarrenObbard) reported from Edinburgh, Scotland

    @virginmedia Yes. Yesterday. Which is why our phone doesn't work. No adapter, despite being assured it would be sent.

  • vcash78 victoria carolina (@vcash78) reported from Edinburgh, Scotland

    @virginmedia I am on the phone right now and like I’ve said. The service I am receiving is disgusting. 40 minutes call and to be told that in a #CostOfLivingCrisis you want £650+ to disconnect a service. Must’ve been robbers you merged with as this is criminal behaviour.

  • DegsyScott Degsy (@DegsyScott) reported from Grangemouth, Scotland

    Great… working from home and @virginmedia broadband goes down again. It’s become very erratic service in the last 12 months… what the hell as we paying premium prices for fast fibre if it can’t be reliable… with more price rises ahead

  • D3borah1404 (@D3borah1404) reported from Livingston, Scotland

    @virginmedia Yes!!! Constantly. Haven't had selected channels now for over 2 weeks and WiFi is abysmal! Seems to fall on deaf ears as the issue is never resolved ! Certainly won't be renewing my contract with yous if its not resolved anytime soon!

  • Scottish720 Scottish (@Scottish720) reported from Skinflats, Scotland

    @virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous

  • vcash78 victoria carolina (@vcash78) reported from Edinburgh, Scotland

    @virginmedia Very interesting as I was told £216.11 for each service (TV, BB, Phone). I asked is this a total of over £600 and she said, “yea mamm,that is correct”. My response was purely to laugh. This conversation has happed in the last 15 minutes. Absolutely despicable!

  • JetteUk Jette Goldie ♿ 🏴󠁧󠁢󠁳󠁣@wolfette@mastodon.social (@JetteUk) reported from Edinburgh, Scotland

    @virginmedia broadband in EH11 is up and down like a yo-yo. More down than up. (like my attempts with a yo-yo)

  • vcash78 victoria carolina (@vcash78) reported from Edinburgh, Scotland

    I was left without service for a week with multiple lies, promises of calls that didn’t happen and appalling customer service … you promise compensation of a month for free, the next you state £650 for disconnection. We are in a coat of living crisis you idiots! @virginmedia

  • vcash78 victoria carolina (@vcash78) reported from Edinburgh, Scotland

    Finally something positive to say about @virginmedia following a call from Callum at the “executive team” providing the level of current service I would expect from a such a huge company! Perhaps the skills of good customer service need to be a CPD exercise for the call centres!

  • Kim6672012 Kim667 (@Kim6672012) reported from Kirkcaldy, Scotland

    @virginmedia poor show @virgin media. Nothing works! Not even the app or your service status page.

  • wfastronomer Nicholas Cross (@wfastronomer) reported from Edinburgh, Scotland

    @andrewducker I did have two rather stressful conversations with Virginmedia a couple of months back. In the first one they offered me a terrible offer and said it was the best and moving took ages. They did this in a slow way, always trying to divert the conversation. 1/

  • vcash78 victoria carolina (@vcash78) reported from Edinburgh, Scotland

    Trying to downgrade/cancel your @virginmedia is made harder than it ought to be! Perhaps of your customer service was better then I wouldn’t have made this request after all these years. Diabolical and shoddy! There was a time when I’d have only recommended them over competitors!

  • ladyracer70 diandrick (@ladyracer70) reported from Edinburgh, Scotland

    @virginmedia Thanks for asking. An operator will call me back tomorrow, as it’s part of an ongoing three week saga. I’m so disappointed as I’ve been a loyal VM (originally Telewest) customer for around 30 years. Remaining hopeful 🙃

  • galleonskip Roddy Elliott (@galleonskip) reported from Edinburgh, Scotland

    @virginmedia Got a message after power outage in Edinburgh yesterday that Virgin Services had been restored - internet is okay but ‘phone line off. Is this a known issue, EH16

  • MacqueenHector Hector MacQueen (@MacqueenHector) reported from Edinburgh, Scotland

    @virginmedia, I have been trying to contact you for 3 weeks in order to cancel my TV contract. Email, phone, WhatsApp and your app all lead into frustrating brick walls. Kindly contact me, quickly.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ubejam08 royce (@ubejam08) reported

    @topdoghoward @virginmedia No, i have tried the link which has led me to a robot chat, was advised that someone will communicate within 72 hours to which no one did. I am fed up with the service of virgin. So easy to contact someone when youre trying to sign up for subscription but terrible comms after

  • BrooksyBoy1966 Adam Brooks (@BrooksyBoy1966) reported

    @virginmedia Another hour and five minutes wasted on the phone. Another manager call promised In five minutes, an hor later and still waiting. IS THIS HOW YOU TREAT CUSTOMERS ?

  • michaelcallagh7 michael callaghan 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@michaelcallagh7) reported

    @virginmedia Any phone I have the signals terrible in house, sims a contract but I'm paying £32 a month that's supposed too be £26

  • thefield14 Ben ✌😎 (@thefield14) reported

    2/2 and now even though I was on the phone for 50mins still no resolution and can’t get out of my contract because there isn’t such thing in mine as Wi-Fi guarantee and can’t leave unless I buy completely out of my contract but not getting what I’ve paid for @virginmedia

  • com_oneill Denise oneill (@com_oneill) reported

    @virginmedia Had engineer out on sat still having intermittent service day 13 😡

  • landloulou Loulouland 🏴󠁧󠁢󠁥󠁮󠁧󠁿 🇮🇪 (@landloulou) reported

    @virginmedia And then as soon as I’ve registered with another company after years as a customer of yours & having spend in the region of £14,000 for your services when this is sorted leave me the hell alone. Anyone reading this DO NOT join this company they are horrendous #Virgin #Virginmedia

  • CarolBonsell Carol Bonsell 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇪🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CarolBonsell) reported

    @virginmedia Ran both checks and saying there's a definite problem with both.

  • LindzDDub Lindz Devine (@LindzDDub) reported

    @virginmedia I am getting a little annoyed now with my Internet. I seem to be the only one having the issues this bad. It's connected with ethernet/LAN connection, so it shouldn't be booting me out so many times. I shouldn't be having to reset my hub the x amount of times I have…

  • Rob33102839 Rob 🇮🇪 (@Rob33102839) reported

    @virginmedia unfortunately another customer with no home internet, any idea of when the issue will be fixed?

  • VoidReiven ReiVen: EldritchVtuber! (@VoidReiven) reported

    @virginmedia another day, another total outage and your check-services not letting me report it because I keep getting your "please try again later" page. Just cause you refuse to hear that there is a problem, doesn't mean it's not there. Fix your service, or scrap leave penalty.