Virgin Media outages and service status in Dunfermline, Scotland

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Rosyth, Dunfermline, Queensferry, Kirkcaldy, Linlithgow, Livingston, Glenrothes, and Cowdenbeath.

City	Problem Type	Report Time
Edinburgh	Internet	16 hours ago
Edinburgh	Internet	19 hours ago
Edinburgh	Internet	20 hours ago
Rosyth	Internet	20 hours ago
Dunfermline	Internet	23 hours ago
Edinburgh	Internet	1 day ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

• 
  Patrick McCarthy (@PatMcCarthy37) reported 1 minute ago from Edinburgh, Scotland

  @virginmedia I have still not heard from you other than to be told that the email account I can no longer access, is not associated with the account we've had with you for 25 years. Am I supposed to just accept this? How do I escalate a complaint?

• 
  Ally (@Nowhereman91) reported 3 minutes ago from Kirkcaldy, Scotland

  @virginmedia a want to upgrade my account but your site hasn't let me view my options in over a week and I can't get through on the phone. Please help.

• 
  Patrick McCarthy (@PatMcCarthy37) reported 7 minutes ago from Edinburgh, Scotland

  @virginmedia About 14 days ago I kept being asked to reset my password. On the 3rd or 4th occasion I was locked out. The first Help Desk person said 'suspicious activity' and escalated the problem. The second person said that the address was not associated with the primary account holder 1/2

• 
  Louise Hamilton (@louham74) reported 7 minutes ago from Grangemouth, Scotland

  @virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬

• 
  trippfuller (@trippfuller) reported 14 minutes ago from Edinburgh, Scotland

  @virginmedia Day 4 of outage...

• 
  victoria carolina (@vcash78) reported 15 minutes ago from Edinburgh, Scotland

  @virginmedia Just said it would be back on by 1230. It’s not … paying a fortune (way above the odds!) a month for service I’m not getting. New contract with another provider incoming.

• 
  Kyle (@KSC_319) reported 19 minutes ago from Edinburgh, Scotland

  Virgin media are the worst company in the universe to deal with

• 
  Alli (@Alli3Fifer) reported 20 minutes ago from Kirkcaldy, Scotland

  @virginmedia Spent another 75 mins on the phone & managed to get a technician out this afternoon.The technician confirmed it is a known fault with the hub 5 and knew without testing what the issue was. The fault has no fix and my vulnerable parents are still left without the phone service.

• 
  Lesley Neilan (@lesley_neilan) reported 30 minutes ago from Edinburgh, Scotland

  Hi @virginmedia it seems channel 160 is no longer authorised? (for me). Called 150, got text with link to check, advice? Call after 8am tomorrow. Any info on the issue much appreciated thanks

• 
  victoria carolina (@vcash78) reported 31 minutes ago from Edinburgh, Scotland

  @virginmedia Very interesting as I was told £216.11 for each service (TV, BB, Phone). I asked is this a total of over £600 and she said, “yea mamm,that is correct”. My response was purely to laugh. This conversation has happed in the last 15 minutes. Absolutely despicable!

• 
  Darren Obbard is on mastodon (@DarrenObbard) reported 35 minutes ago from Edinburgh, Scotland

  @virginmedia Yes. Yesterday. Which is why our phone doesn't work. No adapter, despite being assured it would be sent.

• 
  upgrade completed (@etjorgensen) reported 45 minutes ago from Edinburgh, Scotland

  That's virgin media back down to £30 a month from £53, all because of one call. If energy prices are going up just tell everyone you can't afford them any more and they'll soon offer a discount!

• 
  Judith Boyle (@JudithBoyle3) reported 47 minutes ago from Livingston, Scotland

  @virginmedia A better service from virgin media

• 
  Radhamanalan (@happymaan) reported 50 minutes ago from Edinburgh, Scotland

  @virginmedia I checked.. No issues in my area!

• 
  The Bar Fly (@thebarfly) reported 51 minutes ago from Edinburgh, Scotland

  @virginmedia I also phoned to report on Thursday but was then told yesterday there was no record of that so must be lying. The customer service on the phone is truly atrocious. Your services are great when they work, your customer services the opposite.

• 
  Karen 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺⭐ (@karen_coops81) reported 51 minutes ago from Edinburgh, Scotland

  Need a new service provider @virginmedia has just gone up by £25. Recommendations please.

• 
  Wendy Bell (@WendyBe54745206) reported 55 minutes ago from Edinburgh, Scotland

  @virginmedia desperate to speak to someone phoned hour later speaking to someone transferred 3 times then wanted a manger on hold then cut me off worst customer service department. No web chat on website no email address it's ridiculous can you help

• 
  Shirley Monteith (@lethalshirl) reported 55 minutes ago from Edinburgh, Scotland

  @virginmedia I am going round in circles trying to speak to someone or email you with problems I’m having with broadband & TV! Your system keeps knocking me back - I just want help! #frustratededinburgh

• 
  bruce findlay 🟢 power to the people 🇺🇦✌ (@brucerisk) reported 56 minutes ago from Edinburgh, Scotland

  @virginmedia Thank you, but, hey...they didn't fool me...just thought you should know and maybe warn others. I've had 'it' before but fortunately never been 'taken in'.

• 
  Roddy Elliott (@galleonskip) reported 58 minutes ago from Edinburgh, Scotland

  @virginmedia No known service issues ‘though

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mr H (@silestanix) reported 2 minutes ago

  @O2 @virginmedia ... I have been a loyal customer for over 2 decades now, I'm so disappointed at how lacking the service has been. I have cancelled my direct debit, you will receive no bill payment for this period until you call me to discuss this issue, as I STILL Cannot call back to the UKm

• 
  Ed61 (@Ed6114) reported 4 minutes ago

  @virginmedia it’s even worse, after binning watching on 360 as it’s beyond rubbish, tried to control via my phone but then wouldn’t let me back in on the so called 360 control and now the volume is all over the place. Such a **** service

• 
  Liz Common (@lizziecom) reported 5 minutes ago

  @virginmedia Awful company. I'm leaving as soon as my contract is up.

• 
  Bэccaaaa (@Beccaaaa_x_) reported 8 minutes ago

  @debbierowe1 @virginmedia My tv just went black and now not working

• 
  Gary Palmer (@GCpalms) reported 10 minutes ago

  @virginmedia You have the worst customer care ive ever dealt with. Absolute shambles. Ive spoken to 4 people now to cancel my already expired contract and none of them can do it, and seems youve put me onto another contract over double what my last one was. Awful company.

• 
  Stephen McCauley (@43mccauley) reported 15 minutes ago

  @virginmedia No. Got down to about 25 seconds behind. Not good enough for the price I pay

• 
  Gary Polley (@Gary_Polley) reported 16 minutes ago

  @virginmedia who can I talk to about the poor WiFi range in my flat? It barely gets past the room the broadband is installed in.

• 
  andrea crosby (@andreac14064810) reported 16 minutes ago

  @virginmedia shocking service on chat a hr cut of twice money can’t but you bad service every time ,

• 
  Robbie Humphries (@RobbieH1972) reported 16 minutes ago

  @Ben_Scallan @Glic16 @griptmedia Fair play to you Ben for calling these clowns out 👏👏👏 something you will never see from Rte / virgin media/ newstalk etc.. because they are all on the government payroll

• 
  Man in Black 2125 (@In2125) reported 16 minutes ago

  @virginmedia yeah did that. it says all fine. no issues .... yet a quick scan of social media ( not using virgin broadband obviously, reveals there's an outage in my area .... perhaps you should move your status checker to another provider? It's going to 24 hours apparently. great service