Virgin Media outages and service status in Dunfermline, Scotland
Service-wide status: Virgin Media
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 0 outage signals in the last 24 hours around Dunfermline, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
- Latest local activity: Sep 21, 7:41 PM GMT+1.
Share of direct reports from this area over the past 30 days.
- Internet (50%)
- E-mail (27%)
- Wi-fi (18%)
- TV (5%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dunfermline, Scotland
Virgin Media signals over the past 24 hours, with local activity from Dunfermline, Scotland and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.
- Service-wide signals
- Service-wide baseline
September 23: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dunfermline, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Livingston, Grangemouth, Kirkcaldy, Bo’ness, Dunfermline, and Glenrothes.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 days ago |
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Internet | 3 days ago |
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9 days ago | |
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Internet | 11 days ago |
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11 days ago | |
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Internet | 17 days ago |
Nearby cities with recent reports
2 signals in the past 7 days
Community Discussion
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Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Nicholas Cross (@wfastronomer) reported from Edinburgh, Scotland@andrewducker I did have two rather stressful conversations with Virginmedia a couple of months back. In the first one they offered me a terrible offer and said it was the best and moving took ages. They did this in a slow way, always trying to divert the conversation. 1/
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Billy Doyle (@wcd07) reported from Livingston, Scotland@biker_Ian @Craids Think I'll be changing no. My @virginmedia still down. Shocking service 🤬
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Lesley Neilan (@lesley_neilan) reported from Edinburgh, ScotlandHi @virginmedia I am trying unsuccessfully to contact you about my current contract. I don’t have WhatsApp and your online help link doesn’t help. My old fashioned ‘telephone’ call ended with ‘there was a fault’. Are there any humans around?
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James Smith 🏴🇮🇹🇿🇦 (@SobukweScozia) reported from Edinburgh, Scotland@virginmedia I have now had no service - internet, tv, phone - for 24 hours. It’s impossible to speak with someone about this. There is only a vague automated message about a ‘complicated problem’. How can I get this fixed? What are you doing to address this?
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Evelyn Love-Gajardo (@gajarlove) reported from Edinburgh, Scotland@virginmedia It's not showing up and it's now been down since first thing yesterday. They are elderly and need their landline to be working. Is there a way to speak to someone if it's not fixed by 4?
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The Bar Fly (@thebarfly) reported from Edinburgh, Scotland@virginmedia I also phoned to report on Thursday but was then told yesterday there was no record of that so must be lying. The customer service on the phone is truly atrocious. Your services are great when they work, your customer services the opposite.
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Wendy Bell (@WendyBe54745206) reported from Edinburgh, Scotland@virginmedia desperate to speak to someone phoned hour later speaking to someone transferred 3 times then wanted a manger on hold then cut me off worst customer service department. No web chat on website no email address it's ridiculous can you help
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David Fyvie (@thefyvies) reported from Edinburgh, Scotland@virginmedia It’s been horrific for the last 4-5 days although today is by far the worst.
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Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland@virginmedia yes well after waiting in for five hours yesterday for an engineer to come I was just told it had been rearranged for the 28th. The great pity is they never informed me to find out if that was OK, such gross inefficiency abounds within your organisation.
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victoria carolina (@vcash78) reported from Edinburgh, Scotland@virginmedia Very interesting as I was told £216.11 for each service (TV, BB, Phone). I asked is this a total of over £600 and she said, “yea mamm,that is correct”. My response was purely to laugh. This conversation has happed in the last 15 minutes. Absolutely despicable!
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Radhamanalan (@happymaan) reported from Edinburgh, Scotland@virginmedia I checked.. No issues in my area!
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Scottish (@Scottish720) reported from Skinflats, Scotland@virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous
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seldomseenkid (@seldomseenkid) reported from Edinburgh, Scotland@vmbusiness @virginmedia @virginmedianews Why is your service so unreliable? Are we expected to pay for a service that doesn’t work?
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Neil Finlayson (@neilfinlayson) reported from Edinburgh, Scotland@virginmedia we’re very displeased with your Internet speed. Up and down like a yoyo. CityFibre next stop
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victoria carolina (@vcash78) reported from Edinburgh, Scotland@virginmedia I am on the phone right now and like I’ve said. The service I am receiving is disgusting. 40 minutes call and to be told that in a #CostOfLivingCrisis you want £650+ to disconnect a service. Must’ve been robbers you merged with as this is criminal behaviour.
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Patrick McCarthy (@PatMcCarthy37) reported from Edinburgh, Scotland@virginmedia I have still not heard from you other than to be told that the email account I can no longer access, is not associated with the account we've had with you for 25 years. Am I supposed to just accept this? How do I escalate a complaint?
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🌸Jordy Deelight 🌸 (@jordy_deelight) reported from Edinburgh, ScotlandHi @virginmedia I’ve been trying to repeatedly change my package, are you having issues technically?
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Derek Scott (@DegsyScott) reported from Grangemouth, Scotland@benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent
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Degsy (@DegsyScott) reported from Grangemouth, ScotlandGreat… working from home and @virginmedia broadband goes down again. It’s become very erratic service in the last 12 months… what the hell as we paying premium prices for fast fibre if it can’t be reliable… with more price rises ahead
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Roddy Elliott (@galleonskip) reported from Edinburgh, Scotland@virginmedia No known service issues ‘though
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adam (@adamebond) reported@virginmedia The Channel 4 app isn’t working on 360. It freezes before it gets to the main menu. Is that an issue on your end or theirs?
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Expanse Consulting Ltd (@ExpanseCon) reported@ulickdcox @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.
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Magnolia’s Art (@Magnoli23215778) reported@virginmedia As I have an engineer coming out on average every 6wks for last 18months, am now wanting to leave them. Saying I’ve to pay £1300 to get out of my remaining 14months contract. Anyone else having issues? Incompetent lot!
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sarah (@Mears1Sarah) reported@DAZNBoxing Not working in @virginmedia
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🏴 Simon Forsyth 🏴 (@superbairn) reported@virginmedia. I have a problem with a bill. Sent you a DM if you could have a look at look please.
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andy spinoza (@andyspin) reported@virginmedia my screen keeps having a giant error message ‘Channel Failed’ over the picture which is actually working! Anyone else having this issue? Usual rubbish Virgin customer service not picking up - waiting over 45 mins now.
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Andrea Jones (@Ang_Jones72) reported@Graelwyn So many people have had issues with virgin media. Cancelling was a nightmare for my parents.very bad company
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A Serial Investor🪙📈🏡 🇬🇧🏴⚡️ (@ASerialInvestor) reportedI’m getting starlink installed, sick of Virgin media Any followers have it and can you give me any good, bad , indifferent feedback. Not bothered about the cost….. …..if it’s good it good 🤝
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Virgin Media News (@VirginMediaNews) reportedResidents in parts of Nepal are being warned to move to higher ground as the threat of further flooding continues. Hundreds have been killed, thousands remain missing, and families in some worst-hit areas are returning to homes buried in mud to salvage what they can. More on Virgin Media PLAY
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Matty 🇬🇧🇪🇺♿ (@Wizardman37) reported@LPXIOP Virgin media customer here, had the same, got a letter they disconnecting the telephone line their end and told us to connect the landline phone to the internet modem with different cable. It worked first time. Copper lines being phased out in favour of VoIP.
Recent Virgin Media reports in Dunfermline, Scotland
Latest available direct user reports from this city and nearby areas. These are individual observations, not confirmed incidents or a complete outage history.
- Edinburgh: Internet
- Edinburgh: Internet
- Edinburgh: E-mail
- Edinburgh: Internet
- Edinburgh: E-mail
- Livingston: Internet
Virgin Media detected incident history
These records describe service-wide increases in reported problems. They do not confirm an outage at every address. Recorded end times describe our detection window, not a provider-confirmed repair.
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Detected:
Detection ended: (17 minutes) -
Detected:
Detection ended: (1 minutes) -
Detected:
Detection ended: (19 minutes) -
Detected:
Detection ended: (3 minutes) -
Detected:
Detection ended: (4 minutes) -
Detected:
No end recorded. This alone does not establish the current status.
What to do if Virgin Media is not working
For address-specific information and any available restoration estimate, use Virgin Media's official outage checker. Check Virgin Media outages with the provider
Compare your issue with the local reports and map. Note the affected service and when the problem began before contacting Virgin Media; report your own experience using the report button above.
View Virgin Media service-wide status and history
How to interpret these reports
Direct reports are submitted by visitors. Locations may be estimated from their connection or supplied by the reporter. A low local count does not establish that service is working; the service-wide status and local report totals describe different areas. How our outage detection works
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