Virgin Media outages and service status in Dunfermline, Scotland

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Linlithgow, Tillicoultry, Edinburgh, Livingston, Kirkcaldy, Rosyth, Dunfermline, Queensferry, Glenrothes, and Cowdenbeath.

City	Problem Type	Report Time
Linlithgow	Internet	3 days ago
Tillicoultry	Internet	3 days ago
Edinburgh	Wi-fi	5 days ago
Livingston	TV	6 days ago
Edinburgh	TV	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

• 
  Viv Haig (@vivhaig) reported 7 minutes ago from Edinburgh, Scotland

  @virginmedia Yes I’ve done all of that and my phone is saying ‘Check phone line’. My land line has been off since last Friday. Ever since it was swapped over to your fibre network and the new adapter fitted to the back of the router. I’m paying for a service I’m not receiving.

• 
  Nicholas Cross (@wfastronomer) reported 10 minutes ago from Edinburgh, Scotland

  @andrewducker I did have two rather stressful conversations with Virginmedia a couple of months back. In the first one they offered me a terrible offer and said it was the best and moving took ages. They did this in a slow way, always trying to divert the conversation. 1/

• 
  Patrick McCarthy (@PatMcCarthy37) reported 13 minutes ago from Edinburgh, Scotland

  @virginmedia About 14 days ago I kept being asked to reset my password. On the 3rd or 4th occasion I was locked out. The first Help Desk person said 'suspicious activity' and escalated the problem. The second person said that the address was not associated with the primary account holder 1/2

• 
  trippfuller (@trippfuller) reported 14 minutes ago from Edinburgh, Scotland

  @virginmedia is the worst. Three days of off and on service has cost me significant time and money.

• 
  Shirley Monteith (@lethalshirl) reported 16 minutes ago from Edinburgh, Scotland

  @virginmedia I am going round in circles trying to speak to someone or email you with problems I’m having with broadband & TV! Your system keeps knocking me back - I just want help! #frustratededinburgh

• 
  Alli (@Alli3Fifer) reported 16 minutes ago from Kirkcaldy, Scotland

  @virginmedia It will be interesting to know what ofcoms view is of virgin continuing to sell a service that has been known not to be working since at least Oct. Is it not an option to go back to a standard phone line rather than VOIP for vulnerable customers??

• 
  Edinburgh’s Disgraces (@EdiDisgraces) reported 18 minutes ago from Edinburgh, Scotland

  Cost of living advice - IF Virgin Media ask for a big price hike tell them you are going elsewhere but will stay for the same price as a new customer would pay. It takes a while but saved £800 (over 18 months) today and will get more for same price/no increase @MoneySavingExp

• 
  Acky (@lexo6647) reported 21 minutes ago from Edinburgh, Scotland

  @virginmedia We have tried to problem solve ourselves and need help. A replacement box or an engineer, not a link to a forum. Do you have a link to a customer complaints department? Maybe I will get somewhere with them.

• 
  Ryan Meston (@ryanmeston07) reported 24 minutes ago from Edinburgh, Scotland

  @virginmedia fix red button

• 
  The Bar Fly (@thebarfly) reported 25 minutes ago from Edinburgh, Scotland

  @virginmedia It claims intermittent issues. Mine has been totally dead for the past two days. I appreciate there is nothing you can do. It means when that is fixed and I still have my issue, I’ll have to start again to report then patiently wait till they can be bothered sending someone.

• 
  Effie Fenton (@effiefenton) reported 25 minutes ago from Edinburgh, Scotland

  @virginmedia my daughter has finally got a new home in supported accommodation but can't move in until a telephone line is connected so her carers have access to a 24/7 phone. The earliest appointment is currently a month away. Can you help us so she can start her new life?

• 
  Les Rey .Erso Meero Live in the city of Light (@amypond4ever) reported 27 minutes ago from Glenrothes, Scotland

  @virginmedia IAM tweeting you for the third time today why is You tube on my Search and Discover not working?! I'll tweet you every day for an Answer about This we pay for this why is it Not working????!!

• 
  James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported 28 minutes ago from Edinburgh, Scotland

  @virginmedia What complex issue? Can you explain what it is? Your service status says it’s fine. I have to wait a week for an engineer. Forgive me for being cynical.

• 
  The Bar Fly (@thebarfly) reported 30 minutes ago from Edinburgh, Scotland

  @virginmedia Nothing. The frustration is there’s no record of an outage yet I’m now told it will be 21st when that is fixed. At which point my issue is still going to exist and I’ll have to phone the awful call centre again to beg for an engineer.

• 
  Hector MacQueen (@MacqueenHector) reported 38 minutes ago from Edinburgh, Scotland

  @virginmedia, I have been trying to contact you for 3 weeks in order to cancel my TV contract. Email, phone, WhatsApp and your app all lead into frustrating brick walls. Kindly contact me, quickly.

• 
  Lesley Neilan (@lesley_neilan) reported 43 minutes ago from Edinburgh, Scotland

  Hi @virginmedia it seems channel 160 is no longer authorised? (for me). Called 150, got text with link to check, advice? Call after 8am tomorrow. Any info on the issue much appreciated thanks

• 
  Kyle (@KSC_319) reported 48 minutes ago from Edinburgh, Scotland

  Virgin media are the worst company in the universe to deal with

• 
  Jill Scorer (@JillScorer1) reported 50 minutes ago from Dalgety Bay, Scotland

  @lornagilmour_ @virginmedia @SkyUK How to make a complaint via phone. Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. WONDER IF THIS WOULD WORK?

• 
  Roddy Elliott (@galleonskip) reported 54 minutes ago from Edinburgh, Scotland

  @virginmedia No known service issues ‘though

• 
  Stephen Honeyman (@sh0110b8995) reported 59 minutes ago from Kirkcaldy, Scotland

  @virginmedia hello I'm trying to sort out my new upgrade as I have problems with it. The customer service is closed when can I get help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  aldo (@ukaldo2) reported 4 minutes ago

  @virginmedia The service has now been maintained but on us to ensure that's the case. You shouldn't have had one of your sales reps pressure my mother night after night without checking a service could be provided within your budget

• 
  Yasmin alibhai-brown (@y_alibhai) reported 4 minutes ago

  @virginmedia So @virginmedia what are you doing about this problem? And failure on the part of your company?

• 
  ClassicKatyy ✌️ (@ClassicKatyy) reported 5 minutes ago

  @virginmedia @PaulMcDade7 All your self service checker tells me is it can't connect to the kit in my house, because there's no internet. What's the ETA on a fix?

• 
  Graeme Savage 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@graemehistory) reported 9 minutes ago

  Can anyone at @virginmedia please let me know when the outage in south Ayr will be fixed?

• 
  cairan_murray (@MurrayCairan) reported 9 minutes ago

  @virginmedia I can see the virgin cables outside my house and the 2 spliter connection that virgin use to connect the TV and Internet, I know the last tennant had virgin but for some reason you guys seem adamant that I won’t be a virgin customer

• 
  Hatz (@DevilHatman) reported 12 minutes ago

  once again, absolute piece of **** @virginmedia and their bullshit upload speed issues has resurfaced

• 
  Man in Black 2125 (@In2125) reported 13 minutes ago

  @virginmedia love to but unless you're gonna send a fleet of engineers to fix the issue i don't really see how dming will help. but just for the fun of it i will. standby. incoming

• 
  🇬🇧Byron Frog 🇬🇧 (@BFrog86370) reported 22 minutes ago

  @virginmedia I have to say your customer service is absolutely pathetic and one of the worst I’ve ever had the misfortune to have to deal with. Almost 2 weeks since installation and it’s still not all working

• 
  G99 (@G99____) reported 24 minutes ago

  @BingoBertie @RichardLXXII @virginmedia Worst advice ever!! This is not un agreed discounts will have ended

• 
  Bhavin (@Bhavinmaru2020) reported 25 minutes ago

  @virginmedia Hi if there is fault in the area shouldn’t the engineers working on it now to fix it!