Virgin Media Outage Report in Dunfermline, Fife, Scotland
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The latest reports from users having issues in Dunfermline come from postal codes KY12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Rosyth, Livingston, Kirkcaldy, Dunfermline and Glenrothes.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Rosyth |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Judith Boyle
(@JudithBoyle3) reported
from
Livingston, Scotland
@virginmedia A better service from virgin media
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Ewan Walker
(@e_red_squirrel) reported
from
Edinburgh, Scotland
@virginmedia TiVo box down... No broadband or TV for the last hour in EH4. Called and your tests say there is nothing wrong but try resetting the box. 🤔 Done 3 times while waiting 50mins on your customer 'No' service answering my call! 😡
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lostinleith 🇺🇦
(@neillhope) reported
from
Edinburgh, Scotland
@vmbusiness your internet is so down in EH5 even your outage checker is down!
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Kyle
(@KSC_319) reported
from
Edinburgh, Scotland
Virgin media are the worst company in the universe to deal with
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bruce findlay 🟢 power to the people ✌
(@brucerisk) reported
from
Edinburgh, Scotland
@kaniep @virginmedia There are no issues and I am sure it is a scam. It's quite uncanny how many 'scam/ fraudulent ' calls I get to both my landline and mobile phones ...strange days indeed !
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Ally
(@Nowhereman91) reported
from
Kirkcaldy, Scotland
@virginmedia a want to upgrade my account but your site hasn't let me view my options in over a week and I can't get through on the phone. Please help.
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🌸Jordy Deelight 🌸
(@jordy_deelight) reported
from
Edinburgh, Scotland
Hi @virginmedia I’ve been trying to repeatedly change my package, are you having issues technically?
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Shirley Monteith
(@lethalshirl) reported
from
Edinburgh, Scotland
@virginmedia Yes and there are no issues in the area so it’s something in my house - my neighbour below is also having broadband issues. I need to book an engineer to come & check connection/equipment etc but can’t get logged in to do this either on computer or phone
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Shirley Monteith
(@lethalshirl) reported
from
Edinburgh, Scotland
@virginmedia Broadband is intermittent & says connection is unstable. I’ve done all checks. Also my remote for V6 box is not working & can’t pair the new remote with the TiVo box - light doesn’t go off & remote doesn’t beep. I’d like someone to come & look at both.
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willie shiells
(@wshiells) reported
from
Edinburgh, Scotland
@virginmedia , spent 2 hours online chat with yourselves, then passed onto customer service , now 5 hours later still no response. Worst customer service out there folks
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trippfuller
(@trippfuller) reported
from
Edinburgh, Scotland
@virginmedia is the worst. Three days of off and on service has cost me significant time and money.
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Fergus Wright
(@fergus_wright) reported
from
Edinburgh, Scotland
@Will_Jeffs @virginmedia Tbf ive had problems with my wifi for the last few days, what i done was unplug everything then wait a couple of mins then plug it all back in again then it was fine.
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Wendy Bell
(@WendyBe54745206) reported
from
Edinburgh, Scotland
@virginmedia desperate to speak to someone phoned hour later speaking to someone transferred 3 times then wanted a manger on hold then cut me off worst customer service department. No web chat on website no email address it's ridiculous can you help
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upgrade completed
(@etjorgensen) reported
from
Edinburgh, Scotland
That's virgin media back down to £30 a month from £53, all because of one call. If energy prices are going up just tell everyone you can't afford them any more and they'll soon offer a discount!
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bruce findlay 🟢 power to the people ✌
(@brucerisk) reported
from
Edinburgh, Scotland
@virginmedia Excellent.... I didn't 'fall' for the information they tried to give but felt it important to 'flag it up' as I'm sure I'm not the only one getting these 'scam' calls. Thanks for your help. 👍
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Ryan
(@rykoonmesto7) reported
from
Edinburgh, Scotland
@virginmedia been down all morning, reset router and checked service status and everything online
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Stephen Honeyman
(@sh0110b8995) reported
from
Kirkcaldy, Scotland
@virginmedia hello I'm trying to sort out my new upgrade as I have problems with it. The customer service is closed when can I get help?
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trippfuller
(@trippfuller) reported
from
Edinburgh, Scotland
@virginmedia It's a bit offensive to send someone u cost significant income a link so they can get a fee bucks. If u just communicate sucking in advance those who count on service can arrange.
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bruce findlay 🟢 power to the people 🇺🇦✌
(@brucerisk) reported
from
Edinburgh, Scotland
@virginmedia Thank you, but, hey...they didn't fool me...just thought you should know and maybe warn others. I've had 'it' before but fortunately never been 'taken in'.
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Shirley Monteith
(@lethalshirl) reported
from
Edinburgh, Scotland
@virginmedia I am going round in circles trying to speak to someone or email you with problems I’m having with broadband & TV! Your system keeps knocking me back - I just want help! #frustratededinburgh
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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james nastri
(@jimmyboynastri) reported
@virginmedia more crappy customer service just set up my new equipment and now you’re saying I’ll have to wait till Tuesday to use it!!
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Nathan Lewis
(@NathanLewis1987) reported
@virginmedia All other settings are the same it’s just the wireless that turns its self off. I did that yesterday and basically got told no issues and we are not replacing it till I threatened to leave less than a month into my contract then a appointment was booked.
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Kate Cooper
(@katecooper1957) reported
@virginmedia The service just stopped the message from Netflix says there is a problem with payment (well I’m paying Virginmedia so it seems you’re not paying Netflix) I have been through this so many times with Virgin and guess what? Nothing!
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Rebecca Wood
(@rebeccaanne1983) reported
@virginmedia Ordered sports movies still not working been over a week
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Ian Hutton
(@ihutts) reported
@virginmedia can you please let me know why the YOUTUBE app isn’t working on my TIVO box. Does anyone else have this issue?
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BlueToo
(@chels2029) reported
@virginmedia Too late unfortunately but if you don’t want to lose customers in droves - you need to answer the phone quicker, not cut calls off and not take 4 phone calls, 4 people and three hours to try to resolve a problem. Not good enough but thanks for reply.
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Charlie
(@image_of_man) reported
@virginmedia Yep, seems @virginmedia have locked it due to a perceived malware issue despite my devices being covered with Norton AV 4 scans found zero issues but @virginmedia are unable to unlock it. I have been forced into creating gmail accounts, sick of this issue
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Lorna greenheld
(@Lorna227) reported
@virginmedia I’ve got an engineer apparently booked for the 18th however I had one booked for yesterday and tomorrow both were cancelled . It states on the website that there is a tv issue that will be resolved on 20th by 3:50pm but nothing about broadband . Just tried to call and nothing .
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Ben Lawlor
(@benrlawlor) reported
@virginmedia @apt Nothing. They have supposedly sent a message to the engineering team. Would have more success sending it into a black hole. You're utterly incompetent with the most disrespectful customer service I've had in recent years. Don't bother with your faux apologies either.
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Lorna greenheld
(@Lorna227) reported
@virginmedia I’ve done this and keep having the phone put down on me. Now it’s the 20th it’s expected to be back on. How is this acceptable? That will be almost a week with no broadband or tv!