Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

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The latest reports from users having issues in Dunfermline come from postal codes KY11 and KY12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 01/24/2026 07:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Kirkcaldy, Dunfermline, Glenrothes and Livingston.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet
United KingdomKirkcaldy TV
United KingdomEdinburgh Internet
United KingdomKirkcaldy E-mail
United KingdomEdinburgh Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • onemistert Mr T (@onemistert) reported from Edinburgh, Scotland

    @virginmedia is there a known problem in EH6 4**?

  • shehzadinho Shez (@shehzadinho) reported from Brightons, Scotland

    I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf

  • louisegray90 Louise (@louisegray90) reported from Edinburgh, Scotland

    @virginmedia Are you able to confirm if my complaint has been received? Filled in the web form as per instruction, there has been no acknowledgement?

  • bluejambo1874 Kenny Taylor (@bluejambo1874) reported from Edinburgh, Scotland

    @virginmedia seriously what is the point of your land lines? Never works and if I try to cancel it my payments go up !! Redic

  • mastermc0 Grant (@mastermc0) reported from Livingston, Scotland

    @virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money

  • Todoleo Matteo Doni 🇬🇧 (@Todoleo) reported from Edinburgh, Scotland

    @dsilverman Very happy with both our service providers: we have Virgin Media (350/35 on cable) and BT Fibre To The Premises (910/118). Very few outages.

  • CraigN1986 Craig (@CraigN1986) reported from Edinburgh, Scotland

    @virginmedia morning, service is down in Edinburgh EH8. Working from home, is it going to be getting sorted soon? Cheers

  • AcanthusHome Acanthus Interiors (@AcanthusHome) reported from Edinburgh, Scotland

    @virginmedia @vmbusiness we’re literally begging you to fix our phone lines. We’ve had 3 engineers out, spent HOURS on hold, keep getting cut off when we call and still not fixed!

  • mandukes Mandy forrest (@mandukes) reported from Edinburgh, Scotland

    @virginmedia hello I’m trying to order a WiFi booster on my account but I can’t do it online and trying to speak to someone on the phone is like mission impossible. Can you help please

  • alancurrie1991 Alan Currie (@alancurrie1991) reported from Livingston, Scotland

    @virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    I’m moving home nearby in Edinburgh and need to change broadband provider, no Virgin Media at my new place. Narrowed down to best speeds, but which has the better customer service. Any recommendations?

  • rykoonmesto7 Ryan Meston (@rykoonmesto7) reported from Edinburgh, Scotland

    @jm10695 @TwitchMutedFFS @virginmedia Personally it's been fine for me since the major outage few months ago so hopefully back up asap

  • KaylzD120101 kayleigh Dalgarno (@KaylzD120101) reported from Edinburgh, Scotland

    Highly recommend not going with virgin media, been in the new flat 2 months paying insane rates and it doesn't work. Not to mention the appalling customer service which we have received

  • Crazyscotsman4 Crazyscotsman (@Crazyscotsman4) reported from Edinburgh, Scotland

    @scottishrebel67 @virginmedia I know your pain man when I was ddosed they talked to me like an idiot 3 days of calls to get them to actually help.

  • sjwb Stuart Bell (@sjwb) reported from Edinburgh, Scotland

    @virginmedia what on Earth is going on in the EH10 area, over 5 x intermittent issues now since 5pm today and your site is saying there is no fault? I think not, say it ain’t so... #BroadbandIssue

  • racheljryan Rachel (@racheljryan) reported from Edinburgh, Scotland

    @virginmedia Your online chat and bot is terrible. I want to reduce my package. First got chucked out during security. Then they couldn't help and put me through to relations but your bot thinks I have a mobile query. I'm trying not to phone as requested but this is unworkable.

  • bluebrazil81 Colin Fisher (@bluebrazil81) reported from Cowdenbeath, Scotland

    @virginmedia Day 6 and still no internet. Use phoned me yesterday and then hung up and I tried to phone use back and couldn't get through many times. I'm not accepting this I want to cancel.

  • Rockyi1980 Iain Rockliffe (@Rockyi1980) reported from Dunfermline, Scotland

    @ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed

  • Baigrie1985 💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @Freddie_23_23 @longbangers @virginmedia I have sky for everythin after the drama i had with virgin and tbh my sky seems not to bad for downloadin tbh

  • bluebrazil81 Colin Fisher (@bluebrazil81) reported from Cowdenbeath, Scotland

    @virginmedia can someone actually reply to my tweet use are so ignorant. The worst company I have ever had to deal with in my life.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • josieturnups JoT (@josieturnups) reported

    @virginmedia No they didn’t he was so rude and aggressive towards me and just laughed at my situation I have my eviction notice

  • josieturnups JoT (@josieturnups) reported

    @MartinSLewis please help I am being evicted and am on legacy benefits virgin media want to Charge me £182 exit fee from my contract there is no way I can afford this what can I do if anything I do not want to take the services with me as moving in with parents

  • Frenchisfun Siobhan Hancock (@Frenchisfun) reported

    @virginmedia Different engineers have been today and informed me that they fixed the external drop cable. How we the TV image is still pixelated and has not improved. They say the problem is with internal cables and I need to phone again 😡 can’t face it!!

  • chloe943x chloe💙 (@chloe943x) reported

    @virginmedia @Virgin One came yesterday and said the cable outside needed to be fixed. So another came this morning to “fix it” did his work and left without checking if it even works. My wifi still doesn’t work and now I have to wait even longer for someone else to come out

  • elisabeth1sarah Sarah Coleman (@elisabeth1sarah) reported

    No contact was made to say there were issues and the work wasn't going to be carried out. We contacted @virginmedia 10 days before to check it was all in hand and we're told it would be complete. Day before, text message to say that the appointment was going ahead.

  • dontgetlockedin Don't Get Locked In Escape Rooms (@dontgetlockedin) reported

    Absolutely disgusted with the service from @virginmedia. Booked in with them for my husband's business for over a month, and then today they cancelled it, was booked in to be done tomorrow. @virginmedia this is affecting our small business! Do you care??? Disgraceful!

  • ZoeMrrck zoe skelton (@ZoeMrrck) reported

    @virginmedia So is that the end of conversation? How can I seriously raise a complaint we're getting nowhere any angle we try with Virgin Media.

  • 1AnneMcC Anne McCormack (@1AnneMcC) reported

    @virginmedia so much for being a vulnerable customer. Landline not working & after 37 mins of checking appt next Tuesday. This is urgent as we are waiting for hospital call re operation.

  • cigarrass Cigarrass DM OPEN (@cigarrass) reported

    @virginmedia Up till 6pm, interesting how that directly after the phone call it happened to shut my line off though and requires an engineer when just before the call I was streaming happily and have had no issues since the 5th.

  • medwandro Medders (@medwandro) reported

    @virginmedia Raised an official complaint now, awaiting a response.