Virgin Media outages and service status in Dunfermline, Scotland

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Glenrothes, Kirkcaldy, Cowdenbeath, Livingston, Linlithgow, Tillicoultry, Rosyth, Dunfermline, and Queensferry.

City	Problem Type	Report Time
Edinburgh	Internet	2 hours ago
Edinburgh	Internet	1 day ago
Glenrothes	Internet	2 days ago
Kirkcaldy	Internet	3 days ago
Edinburgh	Wi-fi	7 days ago
Edinburgh	Wi-fi	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

• 
  Ashley (@ashjrox) reported 5 minutes ago from Edinburgh, Scotland

  I've had rude calls with some staff, spent over £9 on calls to @TravelodgeUK to get this refunded for the charity, their customer service emailed saying that even though two of their staff & virgin media said I should get a refund that they are not going to refund. #badservice

• 
  trippfuller (@trippfuller) reported 7 minutes ago from Edinburgh, Scotland

  @virginmedia is the worst. Three days of off and on service has cost me significant time and money.

• 
  Philippa Wright (@philippawrightt) reported 7 minutes ago from Edinburgh, Scotland

  @virginmedia Sorry? Like my formal complaint - I’m unsure if you have read my tweet? I bought a box and returned the WiFi myself. Ombudsman time?

• 
  Acky (@lexo6647) reported 8 minutes ago from Edinburgh, Scotland

  @virginmedia the problem is now being dealt with and will need repair. Thanks for the help again although it shouldn’t be so difficult. Pensioners don’t have the knowledge to do what I had to do for my dad

• 
  ♡ (@D3borah1404) reported 9 minutes ago from Livingston, Scotland

  @virginmedia Yes!!! Constantly. Haven't had selected channels now for over 2 weeks and WiFi is abysmal! Seems to fall on deaf ears as the issue is never resolved ! Certainly won't be renewing my contract with yous if its not resolved anytime soon!

• 
  upgrade completed (@etjorgensen) reported 10 minutes ago from Edinburgh, Scotland

  That's virgin media back down to £30 a month from £53, all because of one call. If energy prices are going up just tell everyone you can't afford them any more and they'll soon offer a discount!

• 
  Wendy Bell (@WendyBe54745206) reported 15 minutes ago from Edinburgh, Scotland

  @virginmedia Issues when you phone VM you are constantly transferred to different people cold transfer then if they put u on hold cut off .why is there no email or decent human web chat poor customer service I am still waiting to get complaints resolved

• 
  Lesley Neilan (@lesley_neilan) reported 15 minutes ago from Edinburgh, Scotland

  Hi @virginmedia it seems channel 160 is no longer authorised? (for me). Called 150, got text with link to check, advice? Call after 8am tomorrow. Any info on the issue much appreciated thanks

• 
  Kim667 (@Kim6672012) reported 18 minutes ago from Kirkcaldy, Scotland

  @virginmedia poor show @virgin media. Nothing works! Not even the app or your service status page.

• 
  Abhishek BEHL (@iABehl) reported 19 minutes ago from Edinburgh, Scotland

  @virginmedia I would like help / assistance in setting up my new account. I received 3 missed calls today from your sales team and when I did call back nothing productive happened. I have a severely disabled daughter and we need the new account to be activated as we have alot of…

• 
  Peter Tuffy (@bigtoodle) reported 20 minutes ago from Edinburgh, Scotland

  @virginmedia Yes I have phoned yet again this morning so I think your organisation are considering some sort of compensation for the five weeks I have been without the service. No doubt it will be a paltry sum in comparison to what I pay every month.

• 
  Nicola❤️🏳️‍🌈❤️ (@pixiecat5) reported 28 minutes ago from Cowdenbeath, Scotland

  @virginmedia no internet for 4 days now. Outage reported Fri. No updates other than the resolution date moving every day. No text updates as promised. @FifeCouncil you have cut the cable whilst replacing Streetlighting. Contact me please. I cannot work hence can't earn anything

• 
  Peter Tuffy (@bigtoodle) reported 28 minutes ago from Edinburgh, Scotland

  @virginmedia more problems with Virgin, their internet and phone service in EH 14 has had problems for two weeks, no refund for the loss of service though. I was cut off today after their call handler could not answer the simplest of questions on an overcharged bill.

• 
  Laura Barbour (@dreamingisfree) reported 31 minutes ago from Bo’ness, Scotland

  @virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)

• 
  Darren Obbard is on mastodon (@DarrenObbard) reported 31 minutes ago from Edinburgh, Scotland

  @virginmedia Yes. Yesterday. Which is why our phone doesn't work. No adapter, despite being assured it would be sent.

• 
  Stuart Lyon 💙 (@StuartLyon) reported 37 minutes ago from Edinburgh, Scotland

  Virgin Media probably the worst broadband provider in the world. Can’t access their service status info via 3G.

• 
  Acky (@lexo6647) reported 47 minutes ago from Edinburgh, Scotland

  @virginmedia We have tried to problem solve ourselves and need help. A replacement box or an engineer, not a link to a forum. Do you have a link to a customer complaints department? Maybe I will get somewhere with them.

• 
  Neil Sneddon (@EdinburghNJS) reported 49 minutes ago from Edinburgh, Scotland

  Got to say. Been a customer of @virginmedia since Dec 10th 1999. First problem I've ever had this week, and service, ability to contact and understanding of my problem is absolutely woeful. Luckily still in cooling off period for new deal. Dreadful.

• 
  Evelyn Love-Gajardo (@gajarlove) reported 52 minutes ago from Edinburgh, Scotland

  @virginmedia no landline or Internet at EH16 6GD since early this morning and your website appears to be down so it can't be reported.Update please?

• 
  Effie Fenton (@effiefenton) reported 53 minutes ago from Edinburgh, Scotland

  @virginmedia my daughter has finally got a new home in supported accommodation but can't move in until a telephone line is connected so her carers have access to a 24/7 phone. The earliest appointment is currently a month away. Can you help us so she can start her new life?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  GW 🔰🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@GW_Mktg) reported 5 minutes ago

  Second guess, for @virginmedia… the classic ‘cut the wrong wire’ then a lot of head scratching to work out where the problem was?

• 
  Ravi Pal (@ravipal1214) reported 6 minutes ago

  I gave you my proposed resolution three times, two working pods shipped together, pre activated and 50% off until both function as am losing productivity and your service isn’t useful for my work. @virginmedia since I have been asked to cancel- I don’t think that proposal matters anymore.

• 
  Caz (@Ca33ieKins) reported 8 minutes ago

  @virginmedia Horrendous service! Complete outage all day today. TQ area. No apology. Just the usual standard dialogue. Not acceptable.

• 
  Mark Oram (@markoram1) reported 9 minutes ago

  Hi @virginmedia Have to say I have dealt with a company as bad as yours , I am trying to help my elderly neighbour who happens to have been a customer of yours for 30 yrs plus deal with her badly missold package ,

• 
  Anthaily (@AntimagicBones) reported 10 minutes ago

  "Hey, the wi-fi is down?" "Uhhh... oh, yeah; Sara said something about turning our Virgin Media into problematic media." "Oh, God."

• 
  pat (@wfc2000uk) reported 11 minutes ago

  @LutzSchueler @virginmedia of urgency, it’s happened quite a few times over last few years, I been a customer for 20 years now. Your customer service said need to £700, cancellation fee. Which I’m not willing to pay. I look forward to your reply.

• 
  Jayneadele (@Jayanic) reported 11 minutes ago

  Trying to contact @virginmedia So frustrating! Need to sort out your customer service! 😡

• 
  rhi (@travichughes) reported 12 minutes ago

  @j_ball13 @virginmedia our files or something so we couldn’t even join back on that network

• 
  me (@helentink) reported 13 minutes ago

  @virginmedia your customer service..wow..wat can i say. Double our bill then say nothing you can do to help with offers and will juat charge us a 500 pound cancellation fee...you obviously dont care about long term customers...

• 
  MrBazza 🎬 (@MrBazza) reported 13 minutes ago

  @virginmedia I logged a complaint a few weeks ago regarding mis-sold broadband rate. I rejected your initial offer in writing, then spent over 1 hour on hold only to be promised a callback in 20 minutes that never happened. Please check my complaint.