Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

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The latest reports from users having issues in Dunfermline come from postal codes KY12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 02/05/2026 23:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Livingston, Kirkcaldy, Dunfermline and Glenrothes.

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City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • Graemereaper Ricky Goold (@Graemereaper) reported from Edinburgh, Scotland

    @virginmedia So, I clicked on the link and it says only that there's an issue with BBC1 on On Demand or Catch-up. I try to run a test to show something else is wrong, but it produces an error message that something went wrong. It's been like that for months at least for that test page.

  • annabellcoach Anna Bell Coaching (@annabellcoach) reported from Bo’ness, Scotland

    @virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.

  • justjanis Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, Scotland

    Hey @virginmedia our broadband box is flashing green and our Wi-Fi doesn't seem to be working.... help please

  • WalshyMEC Martha (@WalshyMEC) reported from Edinburgh, Scotland

    @virginmedia No it’s just this website I can’t access, but I can reach it on all other internet providers and on mobile. @SquarespaceHelp say there’s no problem their end. Maybe you guys can figure it out between you!

  • piltonjambo Kenny (@piltonjambo) reported from Edinburgh, Scotland

    @virginmedia To be honest I haven't been satisfied with the price of service for a long long time and it really grates that all these new offers come out to new customers only. It's a disgrace that loyalty of existing customers is not similarly rewarded by your non access approach to deals.

  • libertinedreaam amy ✌🏻😙 (@libertinedreaam) reported from Edinburgh, Scotland

    @virginmedia why is your ‘message us’ section in the app not working and saying advisors will be in at 7am when it’s almost 9:30

  • Angela_Jeng Angela St Clair-Ford (@Angela_Jeng) reported from Edinburgh, Scotland

    @virginmedia They came a couple of times but they couldn’t find parking so then the team left. Then they said they would need to close down the entire road in order to put a new supply

  • nosrettePwerdnA Drewski (@nosrettePwerdnA) reported from Edinburgh, Scotland

    @GodlyTheresa @TalkTalk @virginmedia @Hyperoptic Yeah their customer service is absolute pants 🙈 I experienced a few nightmares with them over the years, and even trying to leave was a calamity 🤪

  • libertinedreaam amy ✌🏻😙 (@libertinedreaam) reported from Edinburgh, Scotland

    @virginmedia Media. I have issues with my bill and this needs to be corrected. I’ve been billed since October 25th and services have only been activated since November 15th.

  • piltonjambo Kenny (@piltonjambo) reported from Edinburgh, Scotland

    @virginmedia Sorry but thats nonsense. Point out ANY existing customer changes/deals that save your loyal customers as much as new customers. I've been a customer for a long lot of years and have yet to see any customer loyalty being rewarded in the same way as these deals for new customers.

  • Glam_Rach Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    @virginmedia She doesn't have another handset.. I'm at work and she told me when I called her. Her account is showing online as over the limit when she doesn't have one. And for the second time how would she speak to you over the phone with no service and I can't as not my account

  • annabellcoach Anna Bell Coaching (@annabellcoach) reported from Bo’ness, Scotland

    @virginmedia my broadband is down yet again. Several working hours lost. Four (long) calls later and now just an automated response. Poor show. 🤔 #badservice #homeworking

  • WalshyMEC Martha (@WalshyMEC) reported from Edinburgh, Scotland

    @virginmedia We may have a fix after an hour on the phone. I’ll let you know if it works... thanks MM

  • Quietbiglad Ian 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Quietbiglad) reported from Milnathort, Scotland

    @virginmedia pretty poor effort that you guys never answer calls, just automated rubbish that helps no one. My mother in law is unable to get any help with her issues due to this #terribleservice

  • tracylaidlaw Tracy Laidlaw (@tracylaidlaw) reported from Edinburgh, Scotland

    @virginmedia I have checked, no services but the kit is all in the house hence the photo. Your customer service claim this street is still a building site. Clearly not though as we have lived here for 3 weeks.

  • vikki_mcintosh vikki mcintosh (@vikki_mcintosh) reported from Edinburgh, Scotland

    @virginmedia Yes but she wanted me to stay on the phone while she filled in a form despite me telling her I can’t as I should be working. She only seemed interested in closing the complaint without me being happy with the resolution

  • Angela_Jeng Angela St Clair-Ford (@Angela_Jeng) reported from Edinburgh, Scotland

    Extremely disappointed with @virginmedia @VirginMediaCorp after negotiating over 1 mo to get a new supply, they’ve cancelled our order. Why is it so hard to try to be your customer #grosvenorcrescent

  • Graemereaper Ricky Goold (@Graemereaper) reported from Edinburgh, Scotland

    @virginmedia It seems that the issue already reported is to do with BBC Scotland HD, while my issue is that my signal on BBC1 HD keeps breaking up briefly every 30 seconds or so. It's mostly an audio drop out for a split second.

  • alaninrepose Alan Robertson (@alaninrepose) reported from Edinburgh, Scotland

    @virginmedia two hours on a call with your team today constantly on hold - what has happened to your customer service

  • Scottyboy10 Scot Carrick (@Scottyboy10) reported from Edinburgh, Scotland

    @virginmedia broadband goes down all the time in EH11 postcode and now today tv signal is cutting out. Get it sorted!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Lauren_Glancy Lauren Glancy (@Lauren_Glancy) reported

    @virginmedia my internet has been down since last night (12 hours) is there a known issue?

  • doylejusto Justin Doyle (@doylejusto) reported

    @audio1976 Good luck with that Joe the trouble I've had with @virginmedia this week 🤡

  • Grahamenginear Graham (Taylor Consulting Engineers Ltd) (@Grahamenginear) reported

    @virginmedia yet again no Internet or TV service . This time it Thursday and not Friday so it does make a change I suppose. Awful service Awful company bla bla, I await my email telling me to move my router.

  • hannah_022106 ᴮᴱhannah⁷🧈 (@hannah_022106) reported

    Had issues with the new Hub 5 all week. Just have the white flashing light the whole time, we have called Virgin 4 times. They are investigating as nothing can be done over the phone, they say they will get back in 3 days but haven’t. Any help would be great. @virginmedia

  • liljadey89 Jade (@liljadey89) reported

    @virginmedia Internet issues for over an hour in da8, is it just us or is this an area issue please

  • RedJamesH Jimmy James (@RedJamesH) reported

    @virginmedia no broadband issues reported in postcode M33 But mine and neighbours down. I have a green lights. Tried 2 reboots without success. Is there an area problem?

  • pauldevine1986 Joycey (@pauldevine1986) reported

    @virginmedia last couple hours me hub power button flashing green but WiFi is green (Still) so it saying I'm connected but no Internet Sheffield area S5 is there issues in this area couple 0f friends in same area saying there's is fine ( is me hub playing up or gone faulty?

  • IainSmithy56 Iain Smith (@IainSmithy56) reported

    @virginmedia And as if your service isn’t bad enough, you have just produced a 2021 Sporting Highlights montage with no mention of St Johnstone!

  • omurphyd2009 murphyd (@omurphyd2009) reported

    @virginmedia is the service down again in Enfield ?

  • bish_limbu Bish Limbu (@bish_limbu) reported

    @virginmedia Looks like there is a problem with the Virgin Media Connect app? Phone disconnected and can’t connect to Hub3 anymore. Anyone else?