Virgin Media Outage Report in Dunfermline, Fife, Scotland
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The latest reports from users having issues in Dunfermline come from postal codes KY11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Glenrothes, Kirkcaldy, Dunfermline, Livingston, Bathgate, Lochgelly and Kelty.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Phone | |
| Edinburgh |
Internet | |
| Edinburgh |
Phone |
Community Discussion
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Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Lee McIntosh
(@macca1875) reported
from
Edinburgh, Scotland
@RyanGayRGS @virginmedia Same times last 3 nights just goes down conveniently out of hours & starts working in the morning again. Agreed to send an engineer out around Xmas & never materialised. Feel like a **** for moaning when all this is going on, but fed up
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John M Hunt
(@Johnmhunt) reported
from
Oxgangs, Scotland
I’ve been looking at switching to the ultimate Oomph package with @virginmedia but it’s just gone up £20 and as an existing customer (not TV though) it’s probably not nearly as good a deal Vs new customer deal. Looks like I’ll have to renew with Sky again for 18 months.
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andrew swanston
(@swany1988) reported
from
Redding, Scotland
@virginmedia hi was promised a manager call back 2 days ago and not happened. Piss poor customer service !! Only been with you just over a month and my experience is ruined !!!
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david robert bowie
(@daveross67) reported
from
Edinburgh, Scotland
@virginmedia Keep trying to sign in and it keeps coming back sign in failed
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Gavin Neate
(@gavinneate) reported
from
Edinburgh, Scotland
@sibbymeade @dumbartonreport @richardbranson @virginmedia @Virgin Indeed, Richard seems to have got away with having white hair for a while now. Not a bad role model I guess.
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Ian Smith
(@ianwsmith82) reported
from
Livingston, Scotland
Honestly shocking customer service from @virginmedia ******* hopeless.
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mick g
(@scurloguechamp) reported
from
Edinburgh, Scotland
@virginmedia Wifi + internet connection still down in the EH17 area Edinburgh !!!!
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@maryrobb499 @virginmedia It’s not been windy today in Edinburgh, which is lucky as it’s been bad all week. Getting fed up of Virgin Media though, will move provider when I get my own place.
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david robert bowie
(@daveross67) reported
from
Edinburgh, Scotland
@pow64 @virginmedia Well if I could sign in
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trippfuller
(@trippfuller) reported
from
Edinburgh, Scotland
My @virginmedia internet keeps going off every couple hours for 5 minutes or so. It’s messed up recording interviews & frustrated my attempts to be a bad homeschool teacher via YouTube.
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W W
(@hibsww) reported
from
Edinburgh, Scotland
@virginmedia Can someone in the UK call centre please DM me as I am getting absolutely nowhere with the offshore call centres. Ongoing broadband problem and feel I'm getting fobbed off every time I call
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William Morrison
(@WmMorrison1984) reported
from
Edinburgh, Scotland
@virginmedia Can someone please help me cancel my broadband it's now less than 30 days til my contract ends but have been trying to cancel for the last 12 days. Terrible customer service.
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Joan McNaughton
(@joaniemac17) reported
from
Edinburgh, Scotland
Thank goodness for 4G on phone, although no use for computer. Looks like @virginmedia broadband is having problems. It’s been off and on all afternoon. More off than on. Grrr
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Grant Clark
(@gclarkyc) reported
from
Edinburgh, Scotland
@virginmedia Just wasted an hour on the phone only for your rep to hang up. Get someone to phone me straight away +447415348401
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John Enderby 🥃
(@johnend87) reported
from
Edinburgh, Scotland
@virginmedia currently experiencing no internet since last night in Edinburgh. Very important meetings today and need to continue working. I’m sure others will need access to the internet for work and their sanity. Please update and fix so that we aren’t all stuck. EH12 postcode
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Ashley Louise
(@Ashie_Moto) reported
from
Edinburgh, Scotland
@virginmedia Nope, didn’t help. Last time it happened it was late at night while I was walking home and trying to call my boyfriend. From a safety perspective these kind of faults need to be resolved sooner rather than later.
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Gemma
(@gbruce14) reported
from
Edinburgh, Scotland
@virginmedia Yes but there was no issue on that link just now or at any of times of these outages. I don’t think it’s fair pay £45 for a connection that cuts out multiple times per day!
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@virginmedia As I’ve said in previous tweets over the past few days, I’ve checked everything and all appears fine, it’s your broadband speed fluctuation that is the problem.
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Whitson
(@Isnaewinston) reported
from
Edinburgh, Scotland
@virginmedia broadband is down in EH12 5UY impacting multiple people . You site says all is fine. Get this sorted as I need to WFH and engineer on 24/04 isn't really acceptable
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david robert bowie
(@daveross67) reported
from
Edinburgh, Scotland
@mikeybhoy11 @virginmedia Not letting me sign in
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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ellihb
(@ellihb1) reported
@virginmedia I want to cancel my broadband. I have already filed a complaint as you're trying to charge an early termination fee even though I'm out of contract. This was closed without anyone actually speaking to me. I can't get anyone on the phone either. Please contact me asap
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***** HB
(@dirty_hb) reported
@virginmedia So far •not told contract was extended for change in package •I had to keep contract even though I'd moved •Then I could cancel as I'd moved but..not in fact cancelled now unpaid bills #WeReallyDontGiveAF @virginmedia
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Accidental Tourist
(@Arthur_James999) reported
@virginmedia have been trying to contact you for three days to cancel our contract due to the price hike. I think a call to the OFCOM ombudsman is in order.
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LCL
(@LilaCav) reported
@virginmedia The issue has been going on since beginning of December! We need better service ASAP and compensation!
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David Edmunds
(@davidedmunds) reported
@virginmedia V6 box, happens on all channels and on demand, but it doesn't happen on my smart TV on demand so clearly a problem with the v6 box
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Helga Edström OBE
(@EdstromHelga) reported
@virginmedia Someone coming out on Wednesday. If they cant fix the new hub we will go back to the old one.......
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Ayudoteyo
(@ayudoteyo) reported
@virginmedia 2 days and many calls trying to speak to an agent to cancel the broadband contract… Managed to speak to an agent that was supposed to transfer the call to a different department after 30 min waiting the connection dropped. Terrible customer service
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Mikey B
(@Mikedonnylad) reported
New tactic from @virginmedia make the wait times that long on the phone that you lose the will to live while trying to cancel your service. Urgh! 24 minutes and counting! 🤯😤
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Peter Donnelly
(@peterdonnellykk) reported
@virginmedia .@virginmedia you've moved my installation date for the fourth time. It is now scheduled to take place 2.5 months after I originally booked it. Your installation waiting times are insane and your customer service is the worst I've ever dealt with
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𝔇𝔞𝔳𝔢 𝔇𝔞𝔴𝔰𝔬𝔫
(@davidGAAdawson1) reported
@virginmedia My parents have not had any Internet since Thursday. They keep trying to call and have no luck getting it sorted. Can you help