Virgin Media outages and service status in Dunfermline, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
- Virgin Media generated 0 outage signals in the last 24 hours around Dunfermline, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 20, 1:15 PM GMT+1.
- Internet (77%)
- Wi-fi (14%)
- Total Blackout (5%)
- Phone (5%)
The latest reports from users having issues in Dunfermline come from postal codes KY11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 22: Problems at Virgin Media
Virgin Media is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dunfermline, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Kirkcaldy, Glenrothes, Cowdenbeath, Livingston, Linlithgow, and Tillicoultry.
| City | Problem Type | Report Time |
|---|---|---|
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Internet | 2 days ago |
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Internet | 4 days ago |
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Total Blackout | 11 days ago |
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Internet | 12 days ago |
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Internet | 12 days ago |
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Phone | 12 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Roddy Elliott (@galleonskip) reported from Edinburgh, Scotland@virginmedia Got a message after power outage in Edinburgh yesterday that Virgin Services had been restored - internet is okay but ‘phone line off. Is this a known issue, EH16
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Kim667 (@Kim6672012) reported from Kirkcaldy, Scotland@virginmedia poor show @virgin media. Nothing works! Not even the app or your service status page.
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Acky (@lexo6647) reported from Edinburgh, Scotland@virginmedia as it was tiresome and he can’t get through to anyone. The same problem I had today. He has his phone, broadband and tv with you. His mobile as well I reckon. Having spent a good bit time today going through all the stuff on the phone to eventually be hung up on is infuriating
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Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland@virginmedia Well as usual you are not proactive to customers informing them of a lack of service. You instead are always reactive when someone complains and slow to compensate for loss of service. Your frequency of drop outs in service are held as secretive.
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Philippa Wright (@philippawrightt) reported from Edinburgh, Scotland@virginmedia Sorry? Like my formal complaint - I’m unsure if you have read my tweet? I bought a box and returned the WiFi myself. Ombudsman time?
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Philippa Wright (@philippawrightt) reported from Edinburgh, Scotland@virginmedia Read my tweet. I have been sent a “resolution” already. Which advised to return the box/speak to online chat if further issues. As I have pointed out multiple times I have already returned the box. This is absolutely infuriating at this point.
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Degsy (@DegsyScott) reported from Grangemouth, ScotlandGreat… working from home and @virginmedia broadband goes down again. It’s become very erratic service in the last 12 months… what the hell as we paying premium prices for fast fibre if it can’t be reliable… with more price rises ahead
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trippfuller (@trippfuller) reported from Edinburgh, Scotland@virginmedia is the worst. Three days of off and on service has cost me significant time and money.
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Laura Barbour (@dreamingisfree) reported from Bo’ness, Scotlandservice agent who tells me an appointment is scheduled for the 15th November. Shall I laugh or scream? 7 weeks with no WiFi? @virginmedia (2)
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Shirley Monteith (@lethalshirl) reported from Edinburgh, Scotland@virginmedia Yes and there are no issues in the area so it’s something in my house - my neighbour below is also having broadband issues. I need to book an engineer to come & check connection/equipment etc but can’t get logged in to do this either on computer or phone
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Mark Taylor (@marktaylor73) reported from Bathgate, Scotland@virginmedia twice now appointment for line pull has been scheduled and twice now there’s been no engineer. Move of service to new house required , now being told 10th November, not acceptable.
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Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland@virginmedia at last, fixed at last, that’s only taken from the 20th Nov to the 28th of Dec to fix my home phone.
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Tullia (@thelifeoftul) reported from Edinburgh, Scotland@ScottM083 @virginmedia If that’s the case then Virgin need to communicate this to their customers as the lack of communication is doing more damage than the lack of wifi at this point! 🙈
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Lesley Neilan (@lesley_neilan) reported from Edinburgh, ScotlandHi @virginmedia I am trying unsuccessfully to contact you about my current contract. I don’t have WhatsApp and your online help link doesn’t help. My old fashioned ‘telephone’ call ended with ‘there was a fault’. Are there any humans around?
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victoria carolina (@vcash78) reported from Edinburgh, Scotland@virginmedia Just said it would be back on by 1230. It’s not … paying a fortune (way above the odds!) a month for service I’m not getting. New contract with another provider incoming.
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upgrade completed (@etjorgensen) reported from Edinburgh, ScotlandThat's virgin media back down to £30 a month from £53, all because of one call. If energy prices are going up just tell everyone you can't afford them any more and they'll soon offer a discount!
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Effie Fenton (@effiefenton) reported from Edinburgh, Scotland@virginmedia With respect, that just takes you to a forum on your own website to tuck this away out of public view. I'll let you know here if I get any response. Emergency response phone lines should be treated as a priority by all telecoms companies.
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Spike (@Spike61987764) reported from Edinburgh, Scotland@virginmedia what is going on? No television or broadband from 550pm Thursday the 30th of June. Estimated fix was 3am 1st of July. Guess what? Still nothing. Now estimate is 12pm today. Aye thats no happening. What time will the service I'm paying for be back online?
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Wendy Bell (@WendyBe54745206) reported from Edinburgh, Scotland@virginmedia desperate to speak to someone phoned hour later speaking to someone transferred 3 times then wanted a manger on hold then cut me off worst customer service department. No web chat on website no email address it's ridiculous can you help
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Tullia (@thelifeoftul) reported from Edinburgh, Scotland@virginmedia @virginmedia now your service status is saying there are no issues in the EH7 area yet we’ve received a text that we won’t have wifi yet again till tomorrow morning? Please can you communicate what is going on?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Swindon! (@swindon124759) reported@virginmedia when I press the red button to access sky sports plus I no longer receive an error message. Has my box been successfully updated to fix this issue and I should now expect no further issues from this incident? Thanks @Virgin
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Dr Sonali Misra (@MisraSonali) reported@virginmedia can you help as O2 account isn’t answering?
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Imtie 🇬🇧🇵🇰 (@imtiazs12564287) reported@Sargy7 @SkyUK Big companies know system loopholes and getting benefits from those system . Same situation is with Virgin media B-road band trap . Prices and services are at their disposal which they never invested upon . Absolutely unregulated .
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Shen 😈🗡️ (@ShenArriorVT) reported******* VIRGIN MEDIA FIX YOUR **** RAAAAAH
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putasinghonit (@putasinghonit) reportedAnyone ever had @virginmedia charge them for a movie they never purchased? Theres no history on my app, box or even an email confirmation of said purchase mind you - just a charge on my bill for £17.99 which they say was purchased with a pin number on the box.
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A.Brown (@_DundeePerfect_) reported@virginmedia Read things accurately I never said that I do. I would not be mad enough to think I can run a Game and Stream a Picture in 4K using wifi... I don't use wifi in the house at all, TVs and PC are wired, only my Mobile connects to wifi but only to save Data when at Home.
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Scottish_VAR (@Scottish_VAR) reported@heid_the_baw_ @virginmedia I have moved to smarty mobile hub. I pay 20 a month for unlimited data, its a rolling month contract and uses three signal. Its great you can take it away with you to hotels or away on holiday.
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Brian Saxton (@bksaxton26) reportedTired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_ultra_view09 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies
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Richard Aldous 🍊 (@RJAldous1) reportedHey @virginmedia how long does it take to sort out a connection issue as my broadband and tv went down about 14:00 and still just getting a flashing red light on my router (yes I reported it) these days it’s hard to do anything without internet access! 😡
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🏎️ 🏁 Sue™️ (@Shh_DontSayIt) reportedYo @virginmedia can you sort your issues out? Every time I bloody watch TV it keeps shouting there’s a connection problem when there isn’t as it’s broadcasting tv normally and keeps blocking my screen