Virgin Media outages and service status in Dunfermline, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Dunfermline, including 0 direct reports.
- The most common problems reported in this area mention TV, Internet, and Total Blackout.
- The most recent signal from this area was received Jun 5, 12:19 PM GMT+1.
- TV (71%)
- Internet (17%)
- Total Blackout (5%)
- Wi-fi (5%)
- Phone (2%)
The latest reports from users having issues in Dunfermline come from postal codes KY11 and KY12 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 9: Problems at Virgin Media
Virgin Media is having issues since 03:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dunfermline, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Kirkcaldy, Linlithgow, Livingston, Dunfermline, Glenrothes, and Cowdenbeath.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Phone | 4 days ago |
|
Edinburgh
|
Internet | 6 days ago |
|
Edinburgh
|
Wi-fi | 8 days ago |
|
Edinburgh
|
Internet | 9 days ago |
|
Edinburgh
|
Internet | 11 days ago |
|
Edinburgh
|
Internet | 11 days ago |
Nearby cities with recent reports
2 recent signals
Community Discussion
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Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Effie Fenton (@effiefenton) reported from Edinburgh, Scotland@virginmedia my daughter has finally got a new home in supported accommodation but can't move in until a telephone line is connected so her carers have access to a 24/7 phone. The earliest appointment is currently a month away. Can you help us so she can start her new life?
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Nicola❤️🏳️🌈❤️ (@pixiecat5) reported from Cowdenbeath, Scotland@virginmedia no internet for 4 days now. Outage reported Fri. No updates other than the resolution date moving every day. No text updates as promised. @FifeCouncil you have cut the cable whilst replacing Streetlighting. Contact me please. I cannot work hence can't earn anything
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victoria carolina (@vcash78) reported from Edinburgh, ScotlandTrying to downgrade/cancel your @virginmedia is made harder than it ought to be! Perhaps of your customer service was better then I wouldn’t have made this request after all these years. Diabolical and shoddy! There was a time when I’d have only recommended them over competitors!
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Stuart Lyon 💙 (@StuartLyon) reported from Edinburgh, ScotlandVirgin Media probably the worst broadband provider in the world. Can’t access their service status info via 3G.
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Philippa Wright (@philippawrightt) reported from Edinburgh, Scotland@virginmedia do you actually read formal complaints or are they just automated responses too?! For the second time the response does not answer the complaint at all?
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Mike McNulty 🏴🇪🇺🇺🇦✊ (@bankaudits1) reported from Edinburgh, Scotland@virginmedia Currently dealing with someone eventually and having major problems…very angry customer..!
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Alli (@Alli3Fifer) reported from Kirkcaldy, Scotland@virginmedia It will be interesting to know what ofcoms view is of virgin continuing to sell a service that has been known not to be working since at least Oct. Is it not an option to go back to a standard phone line rather than VOIP for vulnerable customers??
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lostinleith 🇺🇦 (@neillhope) reported from Edinburgh, Scotland@vmbusiness your internet is so down in EH5 even your outage checker is down!
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Philippa Wright (@philippawrightt) reported from Edinburgh, Scotland@virginmedia Read my tweet. I have been sent a “resolution” already. Which advised to return the box/speak to online chat if further issues. As I have pointed out multiple times I have already returned the box. This is absolutely infuriating at this point.
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Judith Boyle (@JudithBoyle3) reported from Livingston, Scotland@virginmedia A better service from virgin media
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The Bar Fly (@thebarfly) reported from Edinburgh, Scotland@virginmedia I also phoned to report on Thursday but was then told yesterday there was no record of that so must be lying. The customer service on the phone is truly atrocious. Your services are great when they work, your customer services the opposite.
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Tullia (@thelifeoftul) reported from Edinburgh, Scotland@virginmedia @virginmedia now your service status is saying there are no issues in the EH7 area yet we’ve received a text that we won’t have wifi yet again till tomorrow morning? Please can you communicate what is going on?
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Alli (@Alli3Fifer) reported from Kirkcaldy, Scotland@virginmedia Spent another 75 mins on the phone & managed to get a technician out this afternoon.The technician confirmed it is a known fault with the hub 5 and knew without testing what the issue was. The fault has no fix and my vulnerable parents are still left without the phone service.
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victoria carolina (@vcash78) reported from Edinburgh, Scotland@virginmedia what’s going on. No service alllllll day in EH14 area?! Working from home impossible today … great service!
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seldomseenkid (@seldomseenkid) reported from Edinburgh, Scotland@vmbusiness Down for the second time in a week. Poor
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The Bar Fly (@thebarfly) reported from Edinburgh, Scotland@virginmedia Is there a broadband outage in Edinburgh EH11 just now?
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The Bar Fly (@thebarfly) reported from Edinburgh, Scotland@virginmedia It claims intermittent issues. Mine has been totally dead for the past two days. I appreciate there is nothing you can do. It means when that is fixed and I still have my issue, I’ll have to start again to report then patiently wait till they can be bothered sending someone.
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bruce findlay 🟢 power to the people 🇺🇦✌ (@brucerisk) reported from Edinburgh, Scotland@virginmedia Thank you, but, hey...they didn't fool me...just thought you should know and maybe warn others. I've had 'it' before but fortunately never been 'taken in'.
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Effie Fenton (@effiefenton) reported from Edinburgh, Scotland@virginmedia it would be a great idea if you could save priority installation slots for those in greatest need, like those with disabilities who need a phone line installed for a telecare service. So they don't have to wait a month. Just a thought.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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London leaver (@ross_biagini) reported@virginmedia It went down at the weekend so please can you refund me?
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Marion Browne (@MarionBrowne42) reported@keithapearson @virginmedia @MartinSLewis I think Yodel can challenge VM. They left a package at my neighbour no2, due to the layout of the close, no2 is nowhere near no3 and the photo of proof is also not no2 unless you are in the next close 🤬 An hour on a chat to discover that the driver is an idiot.
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Sam Richards (@mrsamrichards1) reported@virginmedia you have blocked my VM02 ID I’ve telephoned twice and still waiting for it to be unlocked. I can’t access any of my services mobile, tv or broadband. Can’t pay or view my bills. Your quit to block or disconnect but when customers need help you don’t want to know.
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𝓒𝓱𝓻𝓲𝓼 𝓓𝓪𝓷𝓲𝓮𝓵𝓼 (@ChrisDaniels71) reported@virginmedia stop changing settings on routers remotely!!!!!!🤬🤬🤬🤬 Just when I’ve got devices working, you bloody change something!!! For the love of god…..if it ain’t broken, don’t fix it!!!! Now got to get alarm engineer back out again, thanks to your latest update!!!
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Sekret Machines (@privatepilotuk) reported@O2 Absolutely hate signing in now with @virginmedia and @O2 Change it back, it's awful and so problematic. Bunch of garbage. Makes me hate the whole thing now Fire your developers
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WATCHING THE GAME (@Pass_Move) reported@virginmedia This company is a complete and utter shambles. Still no Wi-Fi, still no broadband, still no TV, still no one answering phones. No basic information from the company with the worst customer service I’ve ever experienced.
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QQ (@RedmondJunkie) reported@virginmedia broadband down since yesterday all day. Claims that engineer fixed it at 5pm yesterday only for the service to be down again this morning. What did they fix exactly?! #poorservice#broadband
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😊🎬🎥🔴Mark Anthony🔴📺📷😊 (@leolionmark) reported@GGNDRiRock @virginmedia Had to go to apps and sign in again, what am i paying @virginmedia for to avoid all this crap!
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TheSpoopyGamer (@DomWarr) reportedIsnt it insane how **** @virginmedia are as a company and how nothing gets done about it @Ofcom
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Dave Littler ⚔️ The Wanderer 🏔️⛰️ (@davylittler84) reported@virginmedia Dmashingvthe screen on my phone which cost 120 quid to replace. Not your fault I know but I would like the issue fixing asap