Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

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The latest reports from users having issues in Dunfermline come from postal codes KY12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 02/04/2026 05:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Livingston, Kirkcaldy, Dunfermline and Glenrothes.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • daveross67 david robert bowie (@daveross67) reported from Edinburgh, Scotland

    @mikeybhoy11 @virginmedia Not letting me sign in

  • Glam_Rach Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    @virginmedia I'm not sure.... I think at this stage she is saying no thanks after being let down so badly. Virgin just didn't want to pay what council were asking to dig up one pavement as it was new.... @SkyUK sorted her out and she will be going to the regulator. Disappointing

  • hayley_jade27 Hayley (@hayley_jade27) reported from Edinburgh, Scotland

    PSA @virginmedia do not know the slightest thing about good customer service. Save your money and go for LITERALLY any other provider 👍

  • _HannahMcInnes_ Hannah McInnes (@_HannahMcInnes_) reported from Livingston, Scotland

    @virginmedia has they worst customer service I’ve ever experienced, month after month I’ve been trying to sort out my bills with no help whatsoever 80 minutes and I’m still on the phone no further forward as one person says one thing and another person says another😡😡

  • kirsty190790 Kirsty (@kirsty190790) reported from Edinburgh, Scotland

    @virginmedia further to my last tweet after being on the phone 50 minutes I get put on hold and hung up on after asking to speak to management. Absolutely shocking service and not any further forward.

  • Glam_Rach Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    @virginmedia One of your site engineers has turned up at her house. She has also emailed a complaint. Best of all @SkyUK have stepped in and retrieved her charity number for her.... Ridiculous it took your rival to help

  • Ox13SCO BJCampbell (@Ox13SCO) reported from Edinburgh, Scotland

    Didn’t think transfer from @virginmedia to @WeAreOpenreach would be such a shambles ... such a broken system @OpenreachHelp you need to sort out your Fibre home line set up #btfibre 🤬

  • daveross67 david robert bowie (@daveross67) reported from Edinburgh, Scotland

    @virginmedia Keep trying to sign in and it keeps coming back sign in failed

  • hayley_jade27 Apple (@hayley_jade27) reported from Edinburgh, Scotland

    @virginmedia I have been on hold for 25 minutes now, still nobody has answered and the webchat are refusing to help. Pretty atrocious customer service!

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    @virginmedia I told you there were no issues listed on your website in my original tweet!

  • davyshambles Davy Murray (@davyshambles) reported from Edinburgh, Scotland

    @virginmedia Eventually got through to your overseas call centre. Guy couldn't help and booked me an engineer for Wednesday evening. He then hung up on me when I suggested that I shouldn't be charged for the next few days #believeinbetter

  • ianwsmith82 Ian Smith (@ianwsmith82) reported from Livingston, Scotland

    Honestly shocking customer service from @virginmedia ******* hopeless.

  • csd1234 conradsutherlanddunn (@csd1234) reported from Kirkcaldy, Scotland

    @virginmedia your internet service has been awful this week, no landline, no internet but checking on line and it says no known issues

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    @maryrobb499 @virginmedia It’s not been windy today in Edinburgh, which is lucky as it’s been bad all week. Getting fed up of Virgin Media though, will move provider when I get my own place.

  • kirsty190790 Kirsty (@kirsty190790) reported from Edinburgh, Scotland

    @virginmedia very disappointed in your customer service, the call taker keeps refusing to let me speak to supervisor regarding problem. Arguing constant with me absolutely disgusting service!

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    @virginmedia As I’ve said in previous tweets over the past few days, I’ve checked everything and all appears fine, it’s your broadband speed fluctuation that is the problem.

  • Glam_Rach Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    @virginmedia This has left her charity and her partners business with websites and headed paper wuth the wrong number as @virginmedia are saying they can't do anything about the landine that was transferring to you. A mobile is also involved. She is in tears and your staff have been rude

  • Glam_Rach Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    Really not a good image to be projecting @virginmedia.... They did not know you were no longer providing a service until your engineer didn't turn up!!! @JordanHoustonT and now they have to pay out to update their website because of your incompetence #pleaseretweet #retweet

  • daveross67 david robert bowie (@daveross67) reported from Edinburgh, Scotland

    @pow64 @virginmedia Well if I could sign in

  • intgom John Cairney (@intgom) reported from Edinburgh, Scotland

    @virginmedia I can assure you that no one has attempted to contact me since the complaint was raised, which is why I’m so annoyed.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • humfmeister You can call me Al (@humfmeister) reported

    @virginmedia Reloaded the app, hub4 in it Bow as you say - thanks. All would seem OK so would expect the call to be another scam. If I have an issue I ring you and hope its the UK centre.

  • mikejharper Michael Harper (@mikejharper) reported

    @Broken__Monkey @virginmedia Better than nothing I suppose, tbf it’s the first outage of this magnitude in the 4 or 5 years we’ve used it

  • Im_Sarah_Hello G'wan...guess my name (@Im_Sarah_Hello) reported

    @virginmedia I'll just have to try calling tomorrow morning. Maybe if I call from 9am it won't keep ending the call as I wait. Getting nowhere with WhatsApp "help"

  • gareth_francis Gareth Francis (@gareth_francis) reported

    @virginmedia According to your webpage the 2 neighbouring postcodes to my own have no issues, mine has no internet, according to your status webpage engineers are working to fix the problem. Well there's no one in the local area working on cable boxes. Am I being fobbed off again

  • JonJolley Jonjolley (@JonJolley) reported

    @virginmedia Hi I checked the status which was as helpful and as informative as a chocolate teapot! It only updated after it had gone passed the planned work finishing time. I also called up in the end + your customer service team are worse than the website. @Ofcom need to boot your butt's!

  • tony_mac1983 Tony McChrystal (@tony_mac1983) reported

    @virginmedia what’s happening on the Wirral U.K. internet has been Down for ages

  • Jobe_rogerson95 Mr Baileys Colada (@Jobe_rogerson95) reported

    @Jacquel54142566 @wrexhamafc @virginmedia Im at the point where I’m absolutely going to cancel. Im essentially paying for a service I currently don’t have. And no communication from them makes it even worse. It feels like they’re doing it on purpose and then charging people for engineer appointments where they don’t show

  • dgzipit David Gould (@dgzipit) reported

    @virginmedia Nope, that doesn't work either. Thats's only for making calls or SMS. Where else can I check?

  • Jacquel54142566 Jacqueline Hayward (@Jacquel54142566) reported

    @wrexhamafc @virginmedia They are absolutely a joke .I'm fuming and nothing they say as happened diffrent times given for fix to be sorted .

  • carrifost Carrie Foster (@carrifost) reported

    @virginmedia But on Virgin Media Oomph 1GB I SHOULD get unlimited data on 4G whilst my internet is down… Your customer service is shockingly bad: Virgin - not our problem transferred to O2 - not our problem