Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

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The latest reports from users having issues in Dunfermline come from postal codes KY11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 12/15/2025 14:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Livingston, Dunfermline, Edinburgh, Bathgate, Lochgelly, Glenrothes and Kelty.

Loading map, please wait...
City Problem Type Report Time
United KingdomLivingston Total Blackout
United KingdomDunfermline Internet
United KingdomEdinburgh TV
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • piltonjambo Kenny (@piltonjambo) reported from Edinburgh, Scotland

    @virginmedia To be honest I haven't been satisfied with the price of service for a long long time and it really grates that all these new offers come out to new customers only. It's a disgrace that loyalty of existing customers is not similarly rewarded by your non access approach to deals.

  • tracylaidlaw Tracy Laidlaw (@tracylaidlaw) reported from Edinburgh, Scotland

    @virginmedia I have checked, no services but the kit is all in the house hence the photo. Your customer service claim this street is still a building site. Clearly not though as we have lived here for 3 weeks.

  • Graemereaper Ricky Goold (@Graemereaper) reported from Edinburgh, Scotland

    @virginmedia So, I clicked on the link and it says only that there's an issue with BBC1 on On Demand or Catch-up. I try to run a test to show something else is wrong, but it produces an error message that something went wrong. It's been like that for months at least for that test page.

  • gm8arv David Taylor (@gm8arv) reported from Edinburgh, Scotland

    @bsamikey @virginmedia Yes, I had three weeks of very slow connection, all because they changed the head-end and never noticed older modems were also in need of changing! Great connection, lousy customer service.

  • Turgenev_red Stan W Mack (@Turgenev_red) reported from Edinburgh, Scotland

    @virginmedia Hi, I am trying to logon to My Virgin Media, but my password is rejected. I then follow the reset password instructions -and enter the correct details for the secret question and then my account details - it gets rejected - can you please help

  • kari_mcburnie Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland

    @virginmedia The link is no good! I’m not a customer, please can someone message me for my contact details to get this rectified. This has been going on for months now.

  • Scottyboy10 Scot Carrick (@Scottyboy10) reported from Edinburgh, Scotland

    @virginmedia broadband goes down all the time in EH11 postcode and now today tv signal is cutting out. Get it sorted!

  • therealmuncie Graham Muncie (@therealmuncie) reported from Edinburgh, Scotland

    11 years a customer with Sky not one single issue, have to mobe to @virginmedia due to house move and have had to control them 4 times in 3 weeks. Shit show of a company.

  • Polybandit Beachboy (@Polybandit) reported from Edinburgh, Scotland

    It's ironic that Virgin Media manage to **** so many people at once. We just want internet.

  • Glam_Rach Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland

    @virginmedia She doesn't have another handset.. I'm at work and she told me when I called her. Her account is showing online as over the limit when she doesn't have one. And for the second time how would she speak to you over the phone with no service and I can't as not my account

  • Graemereaper Ricky Goold (@Graemereaper) reported from Edinburgh, Scotland

    @virginmedia It seems that the issue already reported is to do with BBC Scotland HD, while my issue is that my signal on BBC1 HD keeps breaking up briefly every 30 seconds or so. It's mostly an audio drop out for a split second.

  • bdavidhogg B. David Hogg (@bdavidhogg) reported from Edinburgh, Scotland

    We were given a four hour window from @virginmedia to come and fix our internet and they didn’t show. Unacceptable 😡

  • kari_mcburnie Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland

    @virginmedia despite contacting you and reporting an issue, no one has contacted me. Your contractors have laid tar over my drains. This is now 8 weeks on and still no further forward.

  • WhosYerDaddy666 Gary Fowler 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@WhosYerDaddy666) reported from Glenrothes, Scotland

    @virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never right!!

  • mastermc0 Grant (@mastermc0) reported from Livingston, Scotland

    @virginmedia No known outage other on demand for works fine just seems to be this one series

  • piltonjambo Kenny (@piltonjambo) reported from Edinburgh, Scotland

    @virginmedia Sorry but thats nonsense. Point out ANY existing customer changes/deals that save your loyal customers as much as new customers. I've been a customer for a long lot of years and have yet to see any customer loyalty being rewarded in the same way as these deals for new customers.

  • Quietbiglad Ian 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Quietbiglad) reported from Milnathort, Scotland

    @virginmedia pretty poor effort that you guys never answer calls, just automated rubbish that helps no one. My mother in law is unable to get any help with her issues due to this #terribleservice

  • therealmuncie Graham Muncie (@therealmuncie) reported from Edinburgh, Scotland

    11 years a Sky customer not one issue, reluctantly have to cancel due to no signal in new house so set up with @virginmedia big mistake numerous errors and have had to contact them 4 times in 3 weeks. Customer service is null a complete shit show of a company!

  • WhosYerDaddy666 Gary Fowler 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@WhosYerDaddy666) reported from Glenrothes, Scotland

    @virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never wrong!!

  • derek_forbo1974 Derek Forbes (@derek_forbo1974) reported from Kirkcaldy, Scotland

    @virginmedia left us hanging again with network failure! Moving from @sky was the worst mistake ever

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CodeInTheCabin Code In The Cabin (@CodeInTheCabin) reported

    @virginmedia Yes I have been online before, soon as I contacted you for over charging £450 I started not being able to login to my account. Done password reset successfully many times and always same error logging in.

  • beldhamfizzle ⚽Danny Beldham⚽ (@beldhamfizzle) reported

    @virginmedia 25% increase isnt a fair rise do you think my wages have gone up 25% ? Most things have increased I get that im not stupid but not that per months

  • Leewill76984670 Leewilliams (@Leewill76984670) reported

    @virginmedia @TheBHF @O2 Shocking broadband shocking service and shocking installation had the pathetic hub for a month and keep being promised to solve it but nothing definitely cancelling this contract tomorrow morning 😡

  • plcremin Paul Cremin (@plcremin) reported

    @virginmedia On the phone to your ‘helpline’ for2hrs + trying to cancel our internet ‘service’. We keep being transferred to different representatives in a frustrating process&giving details - we’re now on the 8th person on the call. We’ve had intermittent internet since Aug

  • angryvan andy zed (@angryvan) reported

    @sh33ran7 @virginmedia I can't get through to cancel. I can get through to the new customers line though

  • JoshSafc22 Josh Sloan (@JoshSafc22) reported

    @virginmedia Sunderland vs qpr not working on the red button, completely froze

  • deepdiver456 S Blinkhorne (@deepdiver456) reported

    @virginmedia 24 hours ago got new internet from VirginMedia and now experiencing a 24hour outage! Wasn't a smart move...

  • RogerHighfield Roger Highfield (@RogerHighfield) reported from London, England

    @virginmedia, your app does not seem to think there's a problem with the internet in area 21. I think different. Can you check?!

  • kshurmer86 Kayleigh Shurmer (@kshurmer86) reported

    @virginmedia I never asked you to do any of that! Yet my bill has gone up by £21.50 I understand £3-6 in line with inflation but £21.50 is unacceptable!

  • deepdiver456 S Blinkhorne (@deepdiver456) reported

    @virginmedia Yes, just saying it is a really complex issue, which I guess means it isn't going to be fixed any time soon.