Virgin Media Outage Report in Dunfermline, Fife, Scotland
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The latest reports from users having issues in Dunfermline come from postal codes KY11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Livingston, Dunfermline, Bathgate, Lochgelly, Glenrothes and Kelty.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Livingston |
Total Blackout | |
| Dunfermline |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Fergus Wright
(@fergus_wright) reported
from
Edinburgh, Scotland
@Will_Jeffs @virginmedia Tbf ive had problems with my wifi for the last few days, what i done was unplug everything then wait a couple of mins then plug it all back in again then it was fine.
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Linda.....
(@cleaner52) reported
from
Edinburgh, Scotland
@virginmedia You are a disgrace. Two phone calls this morning and passed from one customer service person to another and then both calls cut off ...been a customer over fifteen years where is your help for people
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Shirley Monteith
(@lethalshirl) reported
from
Edinburgh, Scotland
@virginmedia Broadband is intermittent & says connection is unstable. I’ve done all checks. Also my remote for V6 box is not working & can’t pair the new remote with the TiVo box - light doesn’t go off & remote doesn’t beep. I’d like someone to come & look at both.
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Kyle
(@KSC_319) reported
from
Edinburgh, Scotland
Virgin media are the worst company in the universe to deal with
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𝓕𝓲𝓸𝓷𝓪
(@fionalmorrison) reported
from
Glenrothes, Scotland
@DonnaHe60990670 @virginmedia My Twitter posts are riddled with me ranting about how poor their customer service is. Hope you get a resolution soon x
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Ronan Gallagher
(@drrcgallagher) reported
from
Edinburgh, Scotland
@virginmedia Fibre broadband down in Edinburgh (EH10). Can you confirm if there are issues in the area?
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Judith Boyle
(@JudithBoyle3) reported
from
Livingston, Scotland
@virginmedia A better service from virgin media
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bruce findlay 🟢 power to the people ✌
(@brucerisk) reported
from
Edinburgh, Scotland
@kaniep @virginmedia There are no issues and I am sure it is a scam. It's quite uncanny how many 'scam/ fraudulent ' calls I get to both my landline and mobile phones ...strange days indeed !
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lynette higgins
(@lynettehiggins3) reported
from
Edinburgh, Scotland
@virginmedia Yes it is telling me there are no issues in my area and that I should have registered re issue - I did yesterday and today, do your departments or records not get joined up, completely shocking service
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NDM MacLeod 🏴
(@NeilBriogaisean) reported
from
Edinburgh, Scotland
@virginmedia tv just down again. Broadband also down at the same time. Network availability code C133 showing. Can I rely on you to provide a consistent and reliable signal?
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Shirley Monteith
(@lethalshirl) reported
from
Edinburgh, Scotland
@virginmedia Yes and there are no issues in the area so it’s something in my house - my neighbour below is also having broadband issues. I need to book an engineer to come & check connection/equipment etc but can’t get logged in to do this either on computer or phone
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Ian McPherson
(@IanatGyle) reported
from
Edinburgh, Scotland
@virginmedia where are my SMS updates on TV issue?
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upgrade completed
(@etjorgensen) reported
from
Edinburgh, Scotland
That's virgin media back down to £30 a month from £53, all because of one call. If energy prices are going up just tell everyone you can't afford them any more and they'll soon offer a discount!
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bruce findlay 🟢 power to the people ✌
(@brucerisk) reported
from
Edinburgh, Scotland
@virginmedia Excellent.... I didn't 'fall' for the information they tried to give but felt it important to 'flag it up' as I'm sure I'm not the only one getting these 'scam' calls. Thanks for your help. 👍
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Ewan Walker
(@e_red_squirrel) reported
from
Edinburgh, Scotland
@virginmedia TiVo box down... No broadband or TV for the last hour in EH4. Called and your tests say there is nothing wrong but try resetting the box. 🤔 Done 3 times while waiting 50mins on your customer 'No' service answering my call! 😡
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🌸Jordy Deelight 🌸
(@jordy_deelight) reported
from
Edinburgh, Scotland
Hi @virginmedia I’ve been trying to repeatedly change my package, are you having issues technically?
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Ryan
(@rykoonmesto7) reported
from
Edinburgh, Scotland
@virginmedia been down all morning, reset router and checked service status and everything online
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movingforwards
(@movingforwards) reported
from
Edinburgh, Scotland
@virginmedia what an absolute farce - have now tried twice to simply upgrade my broadband speed but end up stuck in live chat for over an hour each time with no progress - why do I need to go through your overloaded customer service just to do this?
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Shirley Monteith
(@lethalshirl) reported
from
Edinburgh, Scotland
@virginmedia I am going round in circles trying to speak to someone or email you with problems I’m having with broadband & TV! Your system keeps knocking me back - I just want help! #frustratededinburgh
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Stephen Honeyman
(@sh0110b8995) reported
from
Kirkcaldy, Scotland
@virginmedia hello I'm trying to sort out my new upgrade as I have problems with it. The customer service is closed when can I get help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Lee Lomas
(@Lee_Lomas) reported
@Gazamagwa @virginmedia They are a customer services joke
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David W
(@Weemies) reported
@O2 Good grief! Still down, this morning! Is #O2 trying to beat #Virginmedia for the worst communications supplier award?
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twitch.tv/R3PUL5E 🏴
(@R3PUL5E) reported
@crottstuff @virginmedia Yea seen it this AM, they are getting worse. I seen their response to you also, basically fobbing you off with their dysfunctional complaints section of the website. I'd follow their complaints process and complain then go to @Ofcom. Prices going up, customer service all time low
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Neil Wilson 🇺🇦
(@NeilWilzon) reported
@virginmedia is there anyone at virgin that can actually help
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Tanya Turner
(@Tu37487476Tanya) reported
@virginmedia are u Internet pods back in stock yet please as my Internet signal upstairs is driving me bad
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Caz Cronin
(@CazCronin) reported
@virginmedia hello. I have had to call up twice now to fix billing issues and today a figure was taken from from my account which is higher than was promised. Been can this be fixed?
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Rina M
(@Rina_M2020) reported
You think we live in the day & age where broadband wouldn’t be a issue to fix but guess we still don’t have the technologies to do that! @virginmedia out of service 24hrs and still not fixed! I know it’s the area issue but does it actually take this long to get it fixed!
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Laura⚓
(@Laurajayne94x) reported
@virginmedia I’ve sorted the bill problem now. How can I reset my password
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Leonara
(@Leonara99550659) reported
@Pocketlint @virginmedia @RikHenderson Broadband down again. Please don’t go with these people they are useless and don’t reply to emails for up to a month. Sort yourselves out.
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Leonara
(@Leonara99550659) reported
@virginmedia Broadband down again. Please don’t go with these people they are useless and don’t reply to emails for up to a month. Sort yourselves out.