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Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

Why is my Virgin Media service not working?

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in Dunfermline come from postal codes KY12 and KY11 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Full Outage Map

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  • 56% Internet (56%)
  • 21% Wi-fi (21%)
  • 10% Total Blackout (10%)
  • 8% TV (8%)
  • 4% E-mail (4%)
  • 2% Phone (2%)

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Kirkcaldy, Edinburgh, Livingston, Dunfermline, Grangemouth, Glenrothes, Bathgate, and Rosyth.

CityProblem TypeReport Time
Kirkcaldy TV 11 hours ago
Kirkcaldy TV 3 days ago
Edinburgh TV 3 days ago
Livingston TV 3 days ago
Edinburgh Internet 4 days ago
Edinburgh Total Blackout 5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • gm8arv
    David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported from Edinburgh, Scotland

    @virginmedia Your CAPTCHA has stopped working. You click the correct images but get redirected to the login page.

  • aimeecrausaz1
    Aimee C (@aimeecrausaz1) reported from Edinburgh, Scotland

    @virginmedia your service outage could not come at a worse time in the EH6 post code! First @HibernianFC game to watch in months and we have no Internet access!?

  • IanatGyle
    Ian McPherson (@IanatGyle) reported from Edinburgh, Scotland

    @virginmedia So today I have a new problem affecting my service. As it is a new problem I don’t get a refund as the service has not been down for over 24 hours. Your company relies on goodwill with its customers so play fair!

  • jaagdoll
    Janey (@jaagdoll) reported from Bathgate, Scotland

    @virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?

  • IanatGyle
    Ian McPherson (@IanatGyle) reported from Edinburgh, Scotland

    Come on @virginmedia play fair. My services are down and I can only get support if I call but you hide your phone numbers. I need to know when the fault will be fixed as it impacts my ability to work

  • Sm1987
    🏴󠁧󠁢󠁳󠁣󠁴󠁿 Shaun 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Sm1987) reported from Glenrothes, Scotland

    @virginmedia sent a message on here on Wednesday and still had no response from anyone. Great service as always

  • Kevin_Dorrian
    KEVIN DORRIAN (@Kevin_Dorrian) reported from Edinburgh, Scotland

    @virginmedia - complete loss of broadband on brand new new Hub 4 /Gig Ine router. TV reception pixelating due to loss of signal! No one answering calls! Truly appalling service. Please DM !

  • sus176
    Susan (@sus176) reported from Edinburgh, Scotland

    @JillianArchibal @HibernianFC I’m was getting same Jill, think there is an issue with Virgin Media

  • HighlandLoon
    🏴󠁧󠁢󠁳󠁣󠁴󠁿King of Rock🏴󠁧󠁢󠁳󠁣󠁴󠁿⭐⭐🇦🇹 (@HighlandLoon) reported from Edinburgh, Scotland

    @virginmedia Netflix not working on my Tivo Box.... What's going on with your services😡😡

  • alanjrobertson
    Alan Robertson (@alanjrobertson) reported from Edinburgh, Scotland

    @virginmedia @CitizenSnagging My parents Virgin Media Internet service is down just now - could it be related as they're in the area?

  • Typhoneus
    Danny (@Typhoneus) reported from Edinburgh, Scotland

    @virginmedia broadband problems in EH12?

  • gm8arv
    David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported from Edinburgh, Scotland

    @G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.

  • aimeecrausaz1
    Aimee C (@aimeecrausaz1) reported from Edinburgh, Scotland

    @virginmedia Fixed after no service all evening

  • robbiedinho8
    Robbie (@robbiedinho8) reported from Edinburgh, Scotland

    @virginmedia I’ve had no broadband for over a week now. Terrible, terrible customer service as well.

  • bluejambo1874
    Kenny Taylor (@bluejambo1874) reported from Edinburgh, Scotland

    @virginmedia been trying to get a fault fixed for weeks now on my TV service but cannot speak to anyone This is redic :(

  • beckymerchant
    Becky Mill (@beckymerchant) reported from Edinburgh, Scotland

    @virginmedia We are trying to cancel our broadband and tv account and your website and phone service are making it Impossible to do this!! It is extremely unclear how to do this!

  • steviewhite1
    Stevie White (@steviewhite1) reported from Edinburgh, Scotland

    @virginmedia what is with the slow and intermittent WiFi? Are you experiencing outages?

  • Junkenstein72
    Steve Passmoor (@Junkenstein72) reported from Edinburgh, Scotland

    @TaylorandBesty @virginmedia ... or getting your own money back from them, they're the pits. **** them and **** Branson, I hope to never use any of his products ever again

  • alied321
    Alison (@alied321) reported from Livingston, Scotland

    @virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?

  • Kevaldo210516
    Last Minute (@Kevaldo210516) reported from Edinburgh, Scotland

    @HomeOfHibs Virgin media broadband is a real problem. Can’t get on at all but can with 4G

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Tezcatcatl1
    Tezcatcatl (@Tezcatcatl1) reported

    @virginmedia No outages In the area. Some things connect but others constantly disconnect, or refuse to connect. Wi-Fi is slow other things are wires but still don't connect

  • Vidacks
    Jack (@Vidacks) reported

    @virginmedia Called customer services who had me meet a site engineer on Saturday, after a 1.5 hour call and £50 credit compensation Engineer told me what i already know, wait for external works (2)

  • SpoopySpoonie
    Rhi Red (@SpoopySpoonie) reported

    @virginmedia This just opens the home page with the sign in that insists newly changed passwords are wrong.

  • jasondflynn
    Jason Flynn 💙 (@jasondflynn) reported from Letchworth Garden City, England

    @virginmedia @Ofcom - can you help with this situation? As you monitor, telecoms companies; Do you think 3-hours worth of phone calls, being cut off 3 times and 80 minutes on WhatsApp (and counting) is good enough service from @virginmedia just to renew a contract ? #virginmedia

  • j_bomb81
    Joel Harris (@j_bomb81) reported

    @virginmedia no connection all day, 3 days to fix and I wfh..this is a constant issue for months and no bill reduction. Appalling service

  • westywoot
    Jac (@westywoot) reported

    @virginmedia Nope. Still no internet today. No response from my email complaint. No one responding to my WhatsApp contact initiated today.

  • fredwin
    Fred Irwin (@fredwin) reported

    @virginmedia Went through the motions of filing a complaint and now that's not showing either! What is the point! I don't have time to call the team because they keep you on hold for hours and I've had to find alternative working arrangements because you've left me without internet!!

  • iVysnia
    Ignas Vyšnia (@iVysnia) reported

    @virginmedia calling to support just says it's an area fault, and there's absolutely no information on what/why or WHEN is it going to be fixed? and then sends me a link to your service checker which says everything is fine. So just wait until it magically gets fixed? 8th day with no info

  • Tomrw7
    Tom Williams (@Tomrw7) reported

    So you cant watch Eubank Jr Vs Benn unless you pay for a monthly subscription to DAZN and then pay PPV price on top or you are a Virgin Media customer. I wonder how many illegal streams will be watched for this fight. The DAZN model is so broken!

  • bomidwinter
    bO MIDWINTEr (@bomidwinter) reported

    @Xsophie_masonX @virginmedia I’ve never ever experienced customer service so bad in my life…. A guy on the phone literally almost reduced me to tears after accusing me of lying and constantly interrupting me…. I’ve dealt with violent patients more likeable