Virgin Media Outage Report in Dunfermline, Fife, Scotland
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The latest reports from users having issues in Dunfermline come from postal codes KY12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Rosyth, Livingston, Kirkcaldy, Dunfermline and Glenrothes.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Rosyth |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Ged O’Hara 🏴
(@gedi29) reported
from
Edinburgh, Scotland
@virginmedia any update on the uk wide broadband issues??
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victoria carolina
(@vcash78) reported
from
Edinburgh, Scotland
@virginmedia Since yesterday afternoon. I was working so not entirely sure but approx 24 hours. £160 a month to be without even “free” channels. I am aware nothing is without fault but the poor customer service and lack of ability to locate/tell us what the issue is, is appalling.
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Louise Hamilton
(@louham74) reported
from
Grangemouth, Scotland
@virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬
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Louise Hamilton
(@louham74) reported
from
Grangemouth, Scotland
@virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬
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Roddy Elliott
(@galleonskip) reported
from
Edinburgh, Scotland
@virginmedia No known service issues ‘though
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Darren Obbard is on mastodon
(@DarrenObbard) reported
from
Edinburgh, Scotland
@virginmedia Yes. Yesterday. Which is why our phone doesn't work. No adapter, despite being assured it would be sent.
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victoria carolina
(@vcash78) reported
from
Edinburgh, Scotland
@virginmedia I am on the phone right now and like I’ve said. The service I am receiving is disgusting. 40 minutes call and to be told that in a #CostOfLivingCrisis you want £650+ to disconnect a service. Must’ve been robbers you merged with as this is criminal behaviour.
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Degsy
(@DegsyScott) reported
from
Grangemouth, Scotland
Great… working from home and @virginmedia broadband goes down again. It’s become very erratic service in the last 12 months… what the hell as we paying premium prices for fast fibre if it can’t be reliable… with more price rises ahead
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♡
(@D3borah1404) reported
from
Livingston, Scotland
@virginmedia Yes!!! Constantly. Haven't had selected channels now for over 2 weeks and WiFi is abysmal! Seems to fall on deaf ears as the issue is never resolved ! Certainly won't be renewing my contract with yous if its not resolved anytime soon!
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Scottish
(@Scottish720) reported
from
Skinflats, Scotland
@virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous
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victoria carolina
(@vcash78) reported
from
Edinburgh, Scotland
@virginmedia Very interesting as I was told £216.11 for each service (TV, BB, Phone). I asked is this a total of over £600 and she said, “yea mamm,that is correct”. My response was purely to laugh. This conversation has happed in the last 15 minutes. Absolutely despicable!
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Jette Goldie ♿ 🏴@wolfette@mastodon.social
(@JetteUk) reported
from
Edinburgh, Scotland
@virginmedia broadband in EH11 is up and down like a yo-yo. More down than up. (like my attempts with a yo-yo)
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victoria carolina
(@vcash78) reported
from
Edinburgh, Scotland
I was left without service for a week with multiple lies, promises of calls that didn’t happen and appalling customer service … you promise compensation of a month for free, the next you state £650 for disconnection. We are in a coat of living crisis you idiots! @virginmedia
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victoria carolina
(@vcash78) reported
from
Edinburgh, Scotland
Finally something positive to say about @virginmedia following a call from Callum at the “executive team” providing the level of current service I would expect from a such a huge company! Perhaps the skills of good customer service need to be a CPD exercise for the call centres!
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Kim667
(@Kim6672012) reported
from
Kirkcaldy, Scotland
@virginmedia poor show @virgin media. Nothing works! Not even the app or your service status page.
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Nicholas Cross
(@wfastronomer) reported
from
Edinburgh, Scotland
@andrewducker I did have two rather stressful conversations with Virginmedia a couple of months back. In the first one they offered me a terrible offer and said it was the best and moving took ages. They did this in a slow way, always trying to divert the conversation. 1/
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victoria carolina
(@vcash78) reported
from
Edinburgh, Scotland
Trying to downgrade/cancel your @virginmedia is made harder than it ought to be! Perhaps of your customer service was better then I wouldn’t have made this request after all these years. Diabolical and shoddy! There was a time when I’d have only recommended them over competitors!
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diandrick
(@ladyracer70) reported
from
Edinburgh, Scotland
@virginmedia Thanks for asking. An operator will call me back tomorrow, as it’s part of an ongoing three week saga. I’m so disappointed as I’ve been a loyal VM (originally Telewest) customer for around 30 years. Remaining hopeful 🙃
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Roddy Elliott
(@galleonskip) reported
from
Edinburgh, Scotland
@virginmedia Got a message after power outage in Edinburgh yesterday that Virgin Services had been restored - internet is okay but ‘phone line off. Is this a known issue, EH16
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Hector MacQueen
(@MacqueenHector) reported
from
Edinburgh, Scotland
@virginmedia, I have been trying to contact you for 3 weeks in order to cancel my TV contract. Email, phone, WhatsApp and your app all lead into frustrating brick walls. Kindly contact me, quickly.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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royce
(@ubejam08) reported
@topdoghoward @virginmedia No, i have tried the link which has led me to a robot chat, was advised that someone will communicate within 72 hours to which no one did. I am fed up with the service of virgin. So easy to contact someone when youre trying to sign up for subscription but terrible comms after
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Adam Brooks
(@BrooksyBoy1966) reported
@virginmedia Another hour and five minutes wasted on the phone. Another manager call promised In five minutes, an hor later and still waiting. IS THIS HOW YOU TREAT CUSTOMERS ?
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michael callaghan 🏴🏴
(@michaelcallagh7) reported
@virginmedia Any phone I have the signals terrible in house, sims a contract but I'm paying £32 a month that's supposed too be £26
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Ben ✌😎
(@thefield14) reported
2/2 and now even though I was on the phone for 50mins still no resolution and can’t get out of my contract because there isn’t such thing in mine as Wi-Fi guarantee and can’t leave unless I buy completely out of my contract but not getting what I’ve paid for @virginmedia
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Denise oneill
(@com_oneill) reported
@virginmedia Had engineer out on sat still having intermittent service day 13 😡
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Loulouland 🏴 🇮🇪
(@landloulou) reported
@virginmedia And then as soon as I’ve registered with another company after years as a customer of yours & having spend in the region of £14,000 for your services when this is sorted leave me the hell alone. Anyone reading this DO NOT join this company they are horrendous #Virgin #Virginmedia
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Carol Bonsell 🏴🇮🇪🏴
(@CarolBonsell) reported
@virginmedia Ran both checks and saying there's a definite problem with both.
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Lindz Devine
(@LindzDDub) reported
@virginmedia I am getting a little annoyed now with my Internet. I seem to be the only one having the issues this bad. It's connected with ethernet/LAN connection, so it shouldn't be booting me out so many times. I shouldn't be having to reset my hub the x amount of times I have…
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Rob 🇮🇪
(@Rob33102839) reported
@virginmedia unfortunately another customer with no home internet, any idea of when the issue will be fixed?
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ReiVen: EldritchVtuber!
(@VoidReiven) reported
@virginmedia another day, another total outage and your check-services not letting me report it because I keep getting your "please try again later" page. Just cause you refuse to hear that there is a problem, doesn't mean it's not there. Fix your service, or scrap leave penalty.