Virgin Media outages and service status in Dunfermline, Scotland

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Glenrothes, Kirkcaldy, Linlithgow, Tillicoultry, Livingston, Rosyth, Dunfermline, Queensferry, and Cowdenbeath.

City	Problem Type	Report Time
Edinburgh	Wi-fi	10 hours ago
Edinburgh	Internet	22 hours ago
Edinburgh	Internet	2 days ago
Edinburgh	Internet	3 days ago
Edinburgh	Wi-fi	5 days ago
Glenrothes	TV	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

• 
  Patrick McCarthy (@PatMcCarthy37) reported 2 minutes ago from Edinburgh, Scotland

  @virginmedia What is going on with your email service? You don't recognise my password causing me to keep changing it and now you've locked me out and stopped me doing that. Awful service.

• 
  Patrick McCarthy (@PatMcCarthy37) reported 11 minutes ago from Edinburgh, Scotland

  @virginmedia I managed to find a phone number to call you. The message 'don't contact us unless you need to' isn't great is it! Follow up text asks me to rate VM on the basis of my interaction. Not fair is it. Not the help desk fault if everything else is so bad.

• 
  Ged O’Hara 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gedi29) reported 16 minutes ago from Edinburgh, Scotland

  @virginmedia any update on the uk wide broadband issues??

• 
  The Bar Fly (@thebarfly) reported 19 minutes ago from Edinburgh, Scotland

  @virginmedia Nothing. The frustration is there’s no record of an outage yet I’m now told it will be 21st when that is fixed. At which point my issue is still going to exist and I’ll have to phone the awful call centre again to beg for an engineer.

• 
  Peter Tuffy (@bigtoodle) reported 20 minutes ago from Edinburgh, Scotland

  @virginmedia yes well after waiting in for five hours yesterday for an engineer to come I was just told it had been rearranged for the 28th. The great pity is they never informed me to find out if that was OK, such gross inefficiency abounds within your organisation.

• 
  Effie Fenton (@effiefenton) reported 23 minutes ago from Edinburgh, Scotland

  @virginmedia it would be a great idea if you could save priority installation slots for those in greatest need, like those with disabilities who need a phone line installed for a telecare service. So they don't have to wait a month. Just a thought.

• 
  Acky (@lexo6647) reported 23 minutes ago from Edinburgh, Scotland

  @virginmedia the problem is now being dealt with and will need repair. Thanks for the help again although it shouldn’t be so difficult. Pensioners don’t have the knowledge to do what I had to do for my dad

• 
  Patrick McCarthy (@PatMcCarthy37) reported 26 minutes ago from Edinburgh, Scotland

  @virginmedia About 14 days ago I kept being asked to reset my password. On the 3rd or 4th occasion I was locked out. The first Help Desk person said 'suspicious activity' and escalated the problem. The second person said that the address was not associated with the primary account holder 1/2

• 
  Patrick McCarthy (@PatMcCarthy37) reported 27 minutes ago from Edinburgh, Scotland

  @AndyHarrison123 @virginmedia Help desk pretty much admitted it. Said suspicious activity. No doubt me constantly changing my password. Suggested fix within 5-days. Said they would email me when done!!!! First noticed it about a week ago. Galling when you get the followup marketing text.

• 
  David Fyvie (@thefyvies) reported 27 minutes ago from Edinburgh, Scotland

  @virginmedia It’s been horrific for the last 4-5 days although today is by far the worst.

• 
  Patrick McCarthy (@PatMcCarthy37) reported 30 minutes ago from Edinburgh, Scotland

  @virginmedia I have still not heard from you other than to be told that the email account I can no longer access, is not associated with the account we've had with you for 25 years. Am I supposed to just accept this? How do I escalate a complaint?

• 
  Nicholas Cross (@wfastronomer) reported 34 minutes ago from Edinburgh, Scotland

  @andrewducker I did have two rather stressful conversations with Virginmedia a couple of months back. In the first one they offered me a terrible offer and said it was the best and moving took ages. They did this in a slow way, always trying to divert the conversation. 1/

• 
  James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported 35 minutes ago from Edinburgh, Scotland

  @virginmedia I have now had no service - internet, tv, phone - for 24 hours. It’s impossible to speak with someone about this. There is only a vague automated message about a ‘complicated problem’. How can I get this fixed? What are you doing to address this?

• 
  Derek Scott (@DegsyScott) reported 38 minutes ago from Grangemouth, Scotland

  @benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent

• 
  Darren Obbard is on mastodon (@DarrenObbard) reported 39 minutes ago from Edinburgh, Scotland

  @virginmedia Yes. Yesterday. Which is why our phone doesn't work. No adapter, despite being assured it would be sent.

• 
  tootsietweets (@tootsieiam) reported 46 minutes ago from Edinburgh, Scotland

  Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱

• 
  Mike McNulty 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦✊ (@bankaudits1) reported 48 minutes ago from Edinburgh, Scotland

  @virginmedia Currently dealing with someone eventually and having major problems…very angry customer..!

• 
  James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported 51 minutes ago from Edinburgh, Scotland

  @virginmedia If I phone there is a message saying there is a complex fault. The online fault tracker says there isn’t. Hard really to understand what the problem is and when and how it will be fixed. Still no service at all. Not impressed.

• 
  Peter Tuffy (@bigtoodle) reported 51 minutes ago from Edinburgh, Scotland

  @virginmedia Yes I have phoned yet again this morning so I think your organisation are considering some sort of compensation for the five weeks I have been without the service. No doubt it will be a paltry sum in comparison to what I pay every month.

• 
  Fergus Wright (@fergus_wright) reported 56 minutes ago from Edinburgh, Scotland

  @Will_Jeffs @virginmedia Tbf ive had problems with my wifi for the last few days, what i done was unplug everything then wait a couple of mins then plug it all back in again then it was fine.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  appleblossomB (@appleblossomBe) reported 4 minutes ago

  @Dadyougeek @virginmedia @LutzSchuler Your best bet is to Phone them and cancel your subscription and tell them you’re switching . You’ll get through in minutes and they’ll bend over backwards for you & if they don’t , switch !!

• 
  EternalJay (@TheEternalJay) reported 5 minutes ago

  @TomPickering @EKOcasts @Hyperoptic Virgin Media died on me less than an hour before a broadcast...twice. Forced me to move my entire setup to a different house just so I didn't flake on my commitments. Switched to a different provider immediately after the 2nd incident. Never looked back since.

• 
  Samet (@Samet_UK) reported 7 minutes ago

  @virginmedia No response for my DM No Wifi Called customer service and no result and still no any update or information about the outage. I will complain about Virgin Media.

• 
  Dobbin1957 (@dobbin1957) reported 13 minutes ago

  @virginmedia so after 3 days a week or so back without broadband, landline or TV, and no sign of compensation and only the most glib apology, our service is off again today and will be off all day according to their status checker. Not good enough. Time to go.

• 
  Ian (@waterjetcut) reported 19 minutes ago

  @MichelleBeckett @virginmedia Tell them to **** off. Pay up to the date he died. Sorry for coarse language but the contract died with your dad.

• 
  Debra Dommen (@dommen19390) reported 19 minutes ago

  @imogen_tew Thank for your article in the The Times 11/07/26. I have been driven to despair by HMRC & a tax savings situation. Their errors, unhelpful staff, bureaucracy & incompetence should not be tolerated. They make Virgin media look good! Surely something can be done?

• 
  SalfordOriginal (@Salfordoriginal) reported 21 minutes ago

  @virginmedia @Ofcom got to be something about service levels here??? @virginmedia

• 
  𝙣𝙮𝙭𝙞𝙚 ꯭🪽⟡ (@shuseihayakawa) reported 23 minutes ago

  @virginmedia yeah, no. been without internet for a week and engineer was supposed to fix our outside cables today. just got a message saying it's been rescheduled for next month. your customer service is pathetic and disgusting. can't wait to switch.

• 
  Clare (@clarewo86) reported 26 minutes ago

  @virginmedia having issues with our internet going offline multiple times a day. Been happening for weeks and just happened again for the 5th time today. What’s happening with the network lately?

• 
  m a t t (@weyland76) reported 27 minutes ago

  Yet again @virginmedia not providing a service that I'm paying ridiculous amounts for each month - no internet AGAIN!! Absolute dog **** company.