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Virgin Media outages and service status in Dunfermline, Scotland

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Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Dunfermline, including 2 direct reports.
  • The most common problems reported in this area mention Internet, E-mail, and Wi-fi.
  • The most recent signal from this area was received Sep 5, 11:15 AM GMT+1.
  • 54% Internet (54%)
  • 17% E-mail (17%)
  • 17% Wi-fi (17%)
  • 4% Total Blackout (4%)
  • 4% TV (4%)
  • 4% Phone (4%)

The latest reports from users having issues in Dunfermline come from postal codes KY11 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Livingston, Grangemouth, Kirkcaldy, Bo’ness, Edinburgh, Dunfermline, Glenrothes, and Cowdenbeath.

CityProblem TypeReport Time
Livingston E-mail 9 hours ago
Grangemouth E-mail 10 hours ago
Kirkcaldy E-mail 1 day ago
Kirkcaldy Internet 1 day ago
Grangemouth TV 5 days ago
Kirkcaldy Internet 6 days ago

Nearby cities with recent reports

Kirkcaldy

4 recent signals

1 day ago
Grangemouth

2 recent signals

10 hours ago
Livingston

1 recent signals

9 hours ago
Bo’ness

1 recent signals

6 days ago

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • marktaylor73
    Mark Taylor (@marktaylor73) reported from Bathgate, Scotland

    @virginmedia twice now appointment for line pull has been scheduled and twice now there’s been no engineer. Move of service to new house required , now being told 10th November, not acceptable.

  • PatMcCarthy37
    Patrick McCarthy (@PatMcCarthy37) reported from Edinburgh, Scotland

    @virginmedia What is going on with your email service? You don't recognise my password causing me to keep changing it and now you've locked me out and stopped me doing that. Awful service.

  • tootsieiam
    tootsietweets (@tootsieiam) reported from Edinburgh, Scotland

    Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱

  • vcash78
    victoria carolina (@vcash78) reported from Edinburgh, Scotland

    @virginmedia Just said it would be back on by 1230. It’s not … paying a fortune (way above the odds!) a month for service I’m not getting. New contract with another provider incoming.

  • PatMcCarthy37
    Patrick McCarthy (@PatMcCarthy37) reported from Edinburgh, Scotland

    @virginmedia About 14 days ago I kept being asked to reset my password. On the 3rd or 4th occasion I was locked out. The first Help Desk person said 'suspicious activity' and escalated the problem. The second person said that the address was not associated with the primary account holder 1/2

  • JillScorer1
    Jill Scorer (@JillScorer1) reported from Dalgety Bay, Scotland

    @lornagilmour_ @virginmedia @SkyUK How to make a complaint via phone. Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. WONDER IF THIS WOULD WORK?

  • dreamingisfree
    Laura Barbour (@dreamingisfree) reported from Bo’ness, Scotland

    service agent who tells me an appointment is scheduled for the 15th November. Shall I laugh or scream? 7 weeks with no WiFi? @virginmedia (2)

  • trippfuller
    trippfuller (@trippfuller) reported from Edinburgh, Scotland

    @virginmedia Day 4 of outage...

  • trippfuller
    trippfuller (@trippfuller) reported from Edinburgh, Scotland

    @virginmedia is the worst. Three days of off and on service has cost me significant time and money.

  • thefyvies
    David Fyvie (@thefyvies) reported from Edinburgh, Scotland

    @virginmedia It’s been horrific for the last 4-5 days although today is by far the worst.

  • DegsyScott
    Derek Scott (@DegsyScott) reported from Edinburgh, Scotland

    @virginmedia Stupid question!

  • etjorgensen
    upgrade completed (@etjorgensen) reported from Edinburgh, Scotland

    That's virgin media back down to £30 a month from £53, all because of one call. If energy prices are going up just tell everyone you can't afford them any more and they'll soon offer a discount!

  • Alli3Fifer
    Alli (@Alli3Fifer) reported from Kirkcaldy, Scotland

    @virginmedia Spent another 75 mins on the phone & managed to get a technician out this afternoon.The technician confirmed it is a known fault with the hub 5 and knew without testing what the issue was. The fault has no fix and my vulnerable parents are still left without the phone service.

  • fergus_wright
    Fergus Wright (@fergus_wright) reported from Edinburgh, Scotland

    @Will_Jeffs @virginmedia Tbf ive had problems with my wifi for the last few days, what i done was unplug everything then wait a couple of mins then plug it all back in again then it was fine.

  • seldomseenkid
    seldomseenkid (@seldomseenkid) reported from Edinburgh, Scotland

    @virginmedia internet down. Again. Why?

  • wcd07
    Billy Doyle (@wcd07) reported from Livingston, Scotland

    @biker_Ian @Craids Think I'll be changing no. My @virginmedia still down. Shocking service 🤬

  • seldomseenkid
    seldomseenkid (@seldomseenkid) reported from Edinburgh, Scotland

    @vmbusiness Down for the second time in a week. Poor

  • EdiDisgraces
    Edinburgh’s Disgraces (@EdiDisgraces) reported from Edinburgh, Scotland

    Cost of living advice - IF Virgin Media ask for a big price hike tell them you are going elsewhere but will stay for the same price as a new customer would pay. It takes a while but saved £800 (over 18 months) today and will get more for same price/no increase @MoneySavingExp

  • vcash78
    victoria carolina (@vcash78) reported from Edinburgh, Scotland

    @virginmedia Since yesterday afternoon. I was working so not entirely sure but approx 24 hours. £160 a month to be without even “free” channels. I am aware nothing is without fault but the poor customer service and lack of ability to locate/tell us what the issue is, is appalling.

  • seldomseenkid
    seldomseenkid (@seldomseenkid) reported from Edinburgh, Scotland

    @vmbusiness @virginmedia @virginmedianews Why is your service so unreliable? Are we expected to pay for a service that doesn’t work?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • PaulOBrienKil
    Paul O'Brien (@PaulOBrienKil) reported

    @VMSportIE I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.

  • Laitty
    Graeson Laitt (@Laitty) reported

    @virginmedia @virginmedia Can you please confirm whether the Sky Sports+ TV fault I reported on 15th August has now been fully resolved? I want to watch @ColU_Official tonight on Sky Sports+ through my Virgin TV service, so I need to know that the previous problem has been fixed.

  • helenbaileyuk
    Helen Bailey (@helenbaileyuk) reported

    @virginmedia neither myself nor my husband have received any emails today (we have ntlworld email addresses) and even ones we've sent to ourselves from other accounts haven't come through. Is there an issue with emails?

  • AlisonBaines4
    Alison Baines (@AlisonBaines4) reported

    @virginmedia We reported an issue with our virgin internet being down on 20/8. Came home from a weeks holiday today still not sorted Open reach have been doing work outside our house and all your team have said they can send someone 31/8.This is not acceptableHow do we escalate?

  • f1blag
    F1blag (@f1blag) reported

    @MelJanie @virginmedia Virgin Media are up there for any worst customer service award! They took 3 weeks to restore our connection, promised us compensation (promises we were able to obtain a recording of), refused to pay that compensation and then fought us every step of the way. Dreadful.

  • Alanw47
    Alan Wright 🦫 (@Alanw47) reported

    @Englandgav @virginmedia Recycled hub not properly reset? But I agree it must be a GDPR issue and VM can't just ignore it

  • eddie10oo
    Edward Clements (@eddie10oo) reported

    @daviesa02 @virginmedia Avoid Virgin at all costs, their customer service is horrific.

  • VirginMediaNews
    Virgin Media News (@VirginMediaNews) reported

    More than 1,000 drivers were caught speeding across Ireland during National Slow Down Day, which coincided with the first full week of children returning to school. Among the highest speeds detected were 194km/h in a 100km/h zone in Letterkenny, 128km/h in an 80km/h zone in Naas, and 104km/h in a 50km/h zone in Galway. More on Virgin Media PLAY

  • JanetsEscapades
    Escape to the Garden (@JanetsEscapades) reported

    @virginmedia I have recently closed by Broadband account. I returned your equipment on 25th August 2026. I have an in-post receipt. However, your email is no reply & there is no contact phone number for customer service? I am now getting further emails about returning this!

  • andybearz
    dEBT shredder (@andybearz) reported

    @robert_grieve @virginmedia Yup Terrible customer service Seems to be once they have you signed up they no longer give a ****