Virgin Media Outage Report in Dunfermline, Fife, Scotland
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The latest reports from users having issues in Dunfermline come from postal codes KY11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Bathgate, Lochgelly, Glenrothes, Kelty and Livingston.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
TV |
Community Discussion
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Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Kirsty MacAulay
(@CallMeMizzMac) reported
from
Edinburgh, Scotland
@Robwhitt07 @virginmedia I literally just moved back to Sky because virgin always went down, particularly during working hours and they never compensated me despite my requesting it. Sky has all the great shows unavailable everywhere else unless you're willing to pay. I say get rid!
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Simplesticks
(@thesimplestick) reported
from
Edinburgh, Scotland
@virginmedia How can I send in positive feedback about one of your customer support team? I was having multiple problems with kit, billing and tech faults. After numerous calls, web chat etc I called today to sort this out and Dale was fabulous. I’d like to send a proper thanks.
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David Hardie
(@Albynpark) reported
from
Edinburgh, Scotland
Anyone else having trouble with @virginmedia today?
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Stephen Debon
(@sdebon) reported
from
Edinburgh, Scotland
Without any shadow of a doubt @virginmedia you have by far the worst customer service available. Just called them for the problem with my box and as always it's awful and a real nightmare. My bills are far from being cheap yet you treat you customers like 💩💩 #nothappy 😤😤
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Jason Baxter
(@PanoramicBaxter) reported
from
Edinburgh, Scotland
@virginmedia issues 1. No broadband since 5pm last night, still nothing 2. Your team successfully pissed of my very pregnant partner yesterday re an engineer visit. She can’t work today because of NO broadband 🤬
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Steve Crichton 🏴
(@SMC2502) reported
from
Glenrothes, Scotland
@GregWilliams85 @virginmedia 50 bucks a month for a **** service. Sound familiar.....
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Marc 🏴
(@Onlymee100) reported
from
Kirkcaldy, Scotland
@virginmedia TV service not working, your website doesn't seem to be working either, some people saying they're getting channels 1-4 but I'm getting no channels at all
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steve berridge
(@Scotwolf2Steve) reported
from
Livingston, Scotland
@virginmedia hi TV box & Router switched off and rebooted minutes later, No broadband since. Got live TV but catch up etc not working. EH54 5HR. Used online help wasn't working, but is now saying network error. Can you confirm problem I've rebooted router etc. Thanks
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Ricky Goold 🏴 🇪🇺
(@Graemereaper) reported
from
Edinburgh, Scotland
@virginmedia But you're not an automated service. You're a human being from Virgin Media who I've reported this to.
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paul macready
(@duklaprm) reported
from
Broxburn, Scotland
@SkyUK would love skyglass right now. Will u pay my early exit contract fees from @virginmedia so I can end this hellish service before christmas. Thanks.
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Ricky Goold 🏴 🇪🇺
(@Graemereaper) reported
from
Edinburgh, Scotland
@virginmedia I have not been able to access any Virgin Media broadband services - either my own or the local hotspot - since around 6pm. I have turned my router off and on again before you ask. Down Detector suggests a national problem with Virgin broadband.
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Bubbles&Bling
(@AudreyBubbles) reported
from
Edinburgh, Scotland
@virginmedia can you please advise when you will have broadband available in Eh6, yesterday it went off at 10am for ‘improvements’… it should have been back at 6pm, yet it is still down as you now say ‘the issue is more complex’. This is day 2 where I unable to work from home
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Steve Crichton 🏴
(@SMC2502) reported
from
Glenrothes, Scotland
@virginmedia What's up with WiFi in KY6 1EB area? Been down for hours now.
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paul macready
(@duklaprm) reported
from
Broxburn, Scotland
@virginmedia no devices can connect to router. Yet more shambolic service....you guys are an absolute disgrace. End of contract can't come quick enough @BT @SkyUK
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Stephen Debon
(@sdebon) reported
from
Edinburgh, Scotland
@virginmedia It's about listening to the customer and applying common sense rather than dismissing them & going through a list of useless troubleshooting questions which end up being the same anyway.I have a box that is lit like a Xmas tree & reboots itself instead no.We go through the list.
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Ricky Goold 🏴 🇪🇺
(@Graemereaper) reported
from
Edinburgh, Scotland
@virginmedia Why? This is a national problem, apparently. What will me clogging up the phone line achieve? It's not just the Facebook-owned apps, it's your broadband service too.
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Kirsty MacAulay
(@CallMeMizzMac) reported
from
Edinburgh, Scotland
@virginmedia @GBNEWS Virgin TV and services down in most of the UK.
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Ricky Goold 🏴 🇪🇺
(@Graemereaper) reported
from
Edinburgh, Scotland
@MartinGoold @virginmedia Yes, I've just seen the headline on the news. My WhatsApp isn't working, but I can access Facebook. Down Detector suggests a national Virgin Media issue.
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Simplesticks
(@thesimplestick) reported
from
Edinburgh, Scotland
@virginmedia Nah. They only give out first names but I have the call log time for (all of ) the teams I have spoken to over the past month or so. It’s been a long drawn out issue.
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Jason Baxter
(@PanoramicBaxter) reported
from
Edinburgh, Scotland
@virginmedia and I don’t really care how you do it but you fix the broadband today… this is NOT on. I’m going to request compensation
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Robinson 🐝
(@Laura3351) reported
@virginmedia The options above are not working. The web form is saying it is disconnected. I have been speaking to people on the phone and via web chat for the past week and no one has been able to assist.
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mark Reynolds
(@MReynolds180) reported
@virginmedia Why am I getting billed from you!! I have never had Virgin media!! I keep ringing and telling you but then get another bill!! I'm sick and tired if this. Actually harassment and bullying now!!
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Mosaicmania
(@francesktaylor) reported
@virginmedia are the pits. Spent a couple of hours on phone this week being told I owed £40. I asked them to send me the contract I’d signed (I hadn’t signed one), they checked and suddenly agreed to cancel the £40. Luckily I know my rights and didn’t get bullied into paying.
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antony
(@AntonyWithNo_H) reported
@virginmedia I’ve tried that link too, but once I enter my postcode and surname, it simply doesn’t load onto the next page. I’ve tried on thee different devices! I’ve been going around in circles for months now and no one is fixing the problem
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Amy Elizabeth 🦖🇿🇦♥️🥰xxx
(@AmyLFruitcake85) reported
@virginmedia broadband has stopped working at home (bb through landlord business account) all lights are in router,service page states it’s been disconnected but landlord hasn’t cancelled and can’t get through on phone line just keeps saying call failed
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Shazzy
(@Shazzy_JN) reported
@virginmedia Do the advisors that know anything about the packages? I called because of the poor signal in my flat & I was told that I was entitled to free wifi pods. Twice I didn’t receive them & today I was told that due to my package I’m not.
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Rick Towner
(@rickta1) reported
@virginmedia Inbox me please, I can then give you a full break down on this.
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Lois McGarry
(@lois_mcgarry) reported
@O2 @virginmedia @Curlykidlife No extra cost? I was charged extra to join volt when already an existing customer with virgin and o2.
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Rick Towner
(@rickta1) reported
@virginmedia Ok, so essentially, as you see from previous messages, we are still paying for a connection at old property, since July 2021. Complaint raised, our bills have been very high and this is the reason. Need this sorted or will just cancel the lot.
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Peter Burman
(@peterburman1970) reported
@virginmedia Service is completely down now, and has been on and off for the last week. Tried to get help from @virginmedia by phone but just said they were collection data. Can someone here help?