Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

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The latest reports from users having issues in Dunfermline come from postal codes KY11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 11/19/2025 09:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Lochgelly, Glenrothes, Kelty, Livingston, Edinburgh, Dunfermline, Kirkcaldy and Grangemouth.

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City Problem Type Report Time
United KingdomLochgelly E-mail
United KingdomGlenrothes Wi-fi
United KingdomKelty TV
United KingdomLivingston Internet
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • katenevens Kate Nevens (@katenevens) reported from Edinburgh, Scotland

    @virginmedia our internet is down in Edinburgh EH10. Could you confirm you’re aware / working on this?

  • racheljryan Rachel (@racheljryan) reported from Edinburgh, Scotland

    @virginmedia Your online chat and bot is terrible. I want to reduce my package. First got chucked out during security. Then they couldn't help and put me through to relations but your bot thinks I have a mobile query. I'm trying not to phone as requested but this is unworkable.

  • Rockyi1980 Iain Rockliffe (@Rockyi1980) reported from Dunfermline, Scotland

    @ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed

  • TheQueerGuy TheQueerGuy (@TheQueerGuy) reported from Edinburgh, Scotland

    Hey @virginmedia why can’t I down grade my package online, via email or live chat? I can upgrade no problem. Calling the customer help line says most of your offices are closed and I would have an hours wait to speak to someone. An hour!!!

  • mandukes Mandy forrest (@mandukes) reported from Edinburgh, Scotland

    @virginmedia hello I’m trying to order a WiFi booster on my account but I can’t do it online and trying to speak to someone on the phone is like mission impossible. Can you help please

  • hungryduncs Duncan MacColl (@hungryduncs) reported from Grangemouth, Scotland

    @virginmedia catch up not working ?

  • Todoleo Matteo Doni 🇬🇧 (@Todoleo) reported from Edinburgh, Scotland

    @dsilverman Very happy with both our service providers: we have Virgin Media (350/35 on cable) and BT Fibre To The Premises (910/118). Very few outages.

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    I’m moving home nearby in Edinburgh and need to change broadband provider, no Virgin Media at my new place. Narrowed down to best speeds, but which has the better customer service. Any recommendations?

  • bluebrazil81 Colin Fisher (@bluebrazil81) reported from Cowdenbeath, Scotland

    @virginmedia Day 6 and still no internet. Use phoned me yesterday and then hung up and I tried to phone use back and couldn't get through many times. I'm not accepting this I want to cancel.

  • Hunnichild1 🦋Bex Wimberley (@Hunnichild1) reported from Edinburgh, Scotland

    Cut off after 25 minutes trying to get through to find out why I have no service, after a 12 hour shift, thanks @virginmedia

  • Hunnichild1 🦋Bex Wimberley (@Hunnichild1) reported from Edinburgh, Scotland

    @TSScot Could you help with with an issue with @virginmedia at all?

  • KaylzD120101 kayleigh Dalgarno (@KaylzD120101) reported from Edinburgh, Scotland

    Highly recommend not going with virgin media, been in the new flat 2 months paying insane rates and it doesn't work. Not to mention the appalling customer service which we have received

  • trevorcowin Trevor Cowin (@trevorcowin) reported from Edinburgh, Scotland

    @PantsShaton @jamtarts1972 @AdamsRightBoot You can choose, sky customer, online only, virgin media customer etc. I signed up around 30 mins ago, code is case sensitive FOOTBALL1

  • aimeecrausaz1 Aimee C (@aimeecrausaz1) reported from Edinburgh, Scotland

    @virginmedia @PED7 @lizzidoyle You're service is so incredibly CRAP I wouldnt know the score!!!! 2 hours plus I've been waiting on a response!!!!!

  • audanderson1 Audrey Anderson (@audanderson1) reported from Edinburgh, Scotland

    @virginmedia contacted your 150 number and asked to use the text service which I did . Unfortunately they asked to contact oomph team on 150 . Unable to get through on 150 to speak to an advised as just a message telling me to use text service help please

  • Baigrie1985 💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @Freddie_23_23 @longbangers @virginmedia I have sky for everythin after the drama i had with virgin and tbh my sky seems not to bad for downloadin tbh

  • onemistert Mr T (@onemistert) reported from Edinburgh, Scotland

    @virginmedia is there a known problem in EH6 4**?

  • sjwb Stuart Bell (@sjwb) reported from Edinburgh, Scotland

    @virginmedia what on Earth is going on in the EH10 area, over 5 x intermittent issues now since 5pm today and your site is saying there is no fault? I think not, say it ain’t so... #BroadbandIssue

  • shehzadinho Shez (@shehzadinho) reported from Brightons, Scotland

    I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf

  • bluebrazil81 Colin Fisher (@bluebrazil81) reported from Cowdenbeath, Scotland

    @virginmedia can someone actually reply to my tweet use are so ignorant. The worst company I have ever had to deal with in my life.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • SamphireArt Samphire Arts (@SamphireArt) reported

    @virginmedia Thanks for that. So it’s going to be down until 1600/1500... so we get ££ off for the day? Do you not let customers know they’ll be works carried out so we can plan to access WiFi somehow... and is there another way to access Virgin WiFi? Like BT hotspots?

  • witts_ler Lesley Witts (@witts_ler) reported

    @virginmedia disappointed with the service I received today. Working from home with unstable WiFi connection, and told nothing can be done, and an engineer cannot be sent as protocol doesn't allow. I was put through to complaints team, who answered then hung up. Not good enough!

  • peter_clary Peter Clary 💙 (@peter_clary) reported

    @virginmedia We’ve had frequent drop-outs on broadband, and signal strength issues on the STB, for well over a month. An engineer checked everything in the house last week, replaced some cables, splitter and modem, and said he’d ask for a network engineer visit. 1/

  • cyclingbetting Ian (@cyclingbetting) reported

    @Parkypark @virginmedia I have to resort to using my EE hotspot from my phone a lot, the service is so bad from Virgin. And I was mis-sold a 'mega-oomph' 500mbps package when I threatened to leave. I get 40mbps according to SamKnows. Struggles with Netflix

  • CA_AstroComm Dr Claudia Antolini 🌌🚀#BLM she/her 🐯 (@CA_AstroComm) reported

    @DrMathsPhysics @virginmedia I am with BT and didn't experience any issue since I've been with them (last October)

  • jasonholland Jason Holland (@jasonholland) reported

    @virginmedia I would, but the broadband in my street is down again!!!!!!!!!!!!

  • DivinasDaughter Princess De Campo🪓 (@DivinasDaughter) reported

    @virginmedia my WiFi is down HELP

  • cherylhuggins Cheryl Huggins MUA /Skincare Specialist (@cherylhuggins) reported

    @virginmedia Post a copy to my home, as I have requested over 2 months ago.From December 2020 to current for my accountant.. Your engineer fixed my low speeds, and dropped network including phone line which was not working. Paying Internet speeds speeds of 200mg received less than 80mg

  • HowDare22555048 HowDareYou (@HowDare22555048) reported

    @virginmedia I have complained during my calls so why do I have to continue complaining? Over two months of non stop calls isn't enough for you that I have to keep complaining? I HAVE MADE COMPLAINTS WHICH ARE NEVER ACTIONED JUST IGNORED WHICH IS THE VIRGIN MEDIA SIGNATURE.

  • LucyUTC Lucy⚽️ (@LucyUTC) reported

    Virgin Media are awful, wifi’s gone down AGAIN. Phoned up to complain and they’re saying their wifi is fine. It’s not them. It’s my Playstation, it’s broken.