Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

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The latest reports from users having issues in Dunfermline come from postal codes KY12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 01/29/2026 19:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Livingston, Kirkcaldy, Dunfermline and Glenrothes.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Internet
United KingdomEdinburgh Wi-fi
United KingdomLivingston Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • WmMorrison1984 William Morrison (@WmMorrison1984) reported from Edinburgh, Scotland

    @virginmedia Can someone please help me cancel my broadband it's now less than 30 days til my contract ends but have been trying to cancel for the last 13 days. Terrible customer service.

  • macca1875 Lee McIntosh (@macca1875) reported from Edinburgh, Scotland

    @RyanGayRGS @virginmedia Same times last 3 nights just goes down conveniently out of hours & starts working in the morning again. Agreed to send an engineer out around Xmas & never materialised. Feel like a **** for moaning when all this is going on, but fed up

  • WmMorrison1984 William Morrison (@WmMorrison1984) reported from Edinburgh, Scotland

    @virginmedia Can someone please help me cancel my broadband it's now less than 30 days til my contract ends but have been trying to cancel for the last 12 days. Terrible customer service.

  • Johnmhunt John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    I’ve been looking at switching to the ultimate Oomph package with @virginmedia but it’s just gone up £20 and as an existing customer (not TV though) it’s probably not nearly as good a deal Vs new customer deal. Looks like I’ll have to renew with Sky again for 18 months.

  • SARFRAZRATHORE SAF (@SARFRAZRATHORE) reported from Edinburgh, Scotland

    @virginmedia your WiFi is absolutely awful. Our renewal is in July and if you don’t sort we are cancelling.

  • gavinneate Gavin Neate (@gavinneate) reported from Edinburgh, Scotland

    @sibbymeade @dumbartonreport @richardbranson @virginmedia @Virgin Indeed, Richard seems to have got away with having white hair for a while now. Not a bad role model I guess.

  • hibsww W W (@hibsww) reported from Edinburgh, Scotland

    @virginmedia Can someone in the UK call centre please DM me as I am getting absolutely nowhere with the offshore call centres. Ongoing broadband problem and feel I'm getting fobbed off every time I call

  • Ashie_Moto Ashley Louise (@Ashie_Moto) reported from Edinburgh, Scotland

    @virginmedia Nope, didn’t help. Last time it happened it was late at night while I was walking home and trying to call my boyfriend. From a safety perspective these kind of faults need to be resolved sooner rather than later.

  • joaniemac17 Joan McNaughton (@joaniemac17) reported from Edinburgh, Scotland

    Thank goodness for 4G on phone, although no use for computer. Looks like @virginmedia broadband is having problems. It’s been off and on all afternoon. More off than on. Grrr

  • scurloguechamp mick g (@scurloguechamp) reported from Edinburgh, Scotland

    @virginmedia Wifi + internet connection still down in the EH17 area Edinburgh !!!!

  • DannyZyw Danny Zyw (@DannyZyw) reported from Edinburgh, Scotland

    @StevenSum32 @virginmedia Edinburgh! Yes I’ve had same problems for last 2 weeks... rebooting doesn’t help.. presuming it’s to do with too much traffic during lockdown but some explanation from @virginmedia would help

  • trippfuller trippfuller (@trippfuller) reported from Edinburgh, Scotland

    My @virginmedia internet keeps going off every couple hours for 5 minutes or so. It’s messed up recording interviews & frustrated my attempts to be a bad homeschool teacher via YouTube.

  • jamiemchale Jamie McHale (@jamiemchale) reported from Edinburgh, Scotland

    So looks like yes, @virginmedia is having a big outage.

  • _HausOfVictor 𝚅𝚒𝚌𝚝𝚘𝚛 🌟 (@_HausOfVictor) reported from Edinburgh, Scotland

    @virginmedia Already done and nothing - this keeps happening every few days for a few hours at a time. Can’t believe I’m paying full price for a service I only get 70% of the time - especially annoying when I rely on it to work from home.

  • johnend87 John Enderby 🥃 (@johnend87) reported from Edinburgh, Scotland

    @virginmedia currently experiencing no internet since last night in Edinburgh. Very important meetings today and need to continue working. I’m sure others will need access to the internet for work and their sanity. Please update and fix so that we aren’t all stuck. EH12 postcode

  • gbruce14 Gemma (@gbruce14) reported from Edinburgh, Scotland

    @virginmedia Yes but there was no issue on that link just now or at any of times of these outages. I don’t think it’s fair pay £45 for a connection that cuts out multiple times per day!

  • gclarkyc Grant Clark (@gclarkyc) reported from Edinburgh, Scotland

    @virginmedia Just wasted an hour on the phone only for your rep to hang up. Get someone to phone me straight away +447415348401

  • swany1988 andrew swanston (@swany1988) reported from Redding, Scotland

    @virginmedia hi was promised a manager call back 2 days ago and not happened. Piss poor customer service !! Only been with you just over a month and my experience is ruined !!!

  • Isnaewinston Whitson (@Isnaewinston) reported from Edinburgh, Scotland

    @virginmedia broadband is down in EH12 5UY impacting multiple people . You site says all is fine. Get this sorted as I need to WFH and engineer on 24/04 isn't really acceptable

  • ianwsmith82 Ian Smith (@ianwsmith82) reported from Livingston, Scotland

    Honestly shocking customer service from @virginmedia ******* hopeless.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jruariveiro Jorge Rúa Riveiro (@jruariveiro) reported

    @VirginMediaIE Virgin Media is down for me or anyone else in Dublin 18? The bottom light green is constantly blinking. Tried to reset to factory defaults. No luck. #VirginMedia 😪

  • SarahWelham1 Sarah Welham (@SarahWelham1) reported

    @virginmedia following my post last night. Internet speed is slow and it’s been happening since last night! Browsers won’t load and connection keeps dropping DN16 VERY ANNOYING

  • KangSantabrata Kang (Ruly) #DiamDiRumah #BekerjaDariRumah (@KangSantabrata) reported

    @virginmedia I have this issue since 8th May, lost internet connection for 4 days, talk to the various team, request to escalate to the manager. w/o complaint, I successfully filed today, is @VirginMedia looking into this issue?

  • Danzy92 Craig (@Danzy92) reported from Southampton, England

    @virginmedia now 2 weeks without a workable wifi. Complex Issue in area, said expected fix by Friday, still nothing. Any chance of an update on the SO15 area? Need to know if ill be to commuting somewhere next week for work again….

  • andrew_hierons Andrew Hierons (@andrew_hierons) reported

    @virginmedia The issue was fixed ~2 hours after the tweet. No known issues in the area according to the status checker, but router repeatedly flashes abs goes through reboot?

  • pompeychic1524 Miss peacock (@pompeychic1524) reported

    @virginmedia Done nothing to address this problem. I asked if I could have a reduction in cost because I can’t receive calls but was told I’d have to unsubscribe and then apply for just broadband snd get my phone line from somewhere else.

  • JonAshman2 Jon Ashman (@JonAshman2) reported

    @virginmedia Could you provide me with a uk phone number or email address so I can Escalate my complaint please??

  • WowbaggerHT Peter Walker (@WowbaggerHT) reported

    @virginmedia I have explained the issues quite simply in a series of letters. Why are @virginmedia staff utterly incapable of doing their jobs? All I ask is that they connect a telephone line and charge me the correct amount for the agreed services. Both were agreed on 27/7/2020.

  • cedgson91 Catherine Edgson (they/them) (@cedgson91) reported

    Today there seems to be issues with @virginmedia internet or @disneyplus or both 🙈

  • Sophiem23452751 Sophie miller (@Sophiem23452751) reported

    @virginmedia The service status line says there are no problems in my area