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Virgin Media outages and service status in Dunfermline, Scotland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 2 outage signals in the last 24 hours around Dunfermline, including 2 direct reports.
  • The most common problems reported in this area mention Internet, TV, and Wi-fi.
  • The most recent signal from this area was received Jul 4, 1:09 PM GMT+1.
  • 63% Internet (63%)
  • 14% TV (14%)
  • 9% Wi-fi (9%)
  • 9% Phone (9%)
  • 6% E-mail (6%)

The latest reports from users having issues in Dunfermline come from postal codes KY11 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

July 4: Problems at Virgin Media

Virgin Media is having issues since 12:00 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Linlithgow, Tillicoultry, Livingston, Kirkcaldy, Rosyth, Dunfermline, Queensferry, Glenrothes, and Cowdenbeath.

CityProblem TypeReport Time
Edinburgh Phone 5 hours ago
Edinburgh Internet 23 hours ago
Edinburgh Internet 1 day ago
Edinburgh Internet 1 day ago
Edinburgh Internet 2 days ago
Linlithgow Internet 5 days ago

Nearby cities with recent reports

Edinburgh

5 recent signals

5 hours ago
Linlithgow

1 recent signals

5 days ago
Tillicoultry

1 recent signals

5 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • Alli3Fifer
    Alli (@Alli3Fifer) reported from Kirkcaldy, Scotland

    @virginmedia Quite simply No. They are in mid 70s and tbh we just need the issue fixed. Mum is awaiting a call from the hospital & is concerned and stressed they won’t be able to get her as she hasn’t had use of the number she is has had since 1989 for over a week!! My Dad is just stressed

  • vcash78
    victoria carolina (@vcash78) reported from Edinburgh, Scotland

    @virginmedia I am on the phone right now and like I’ve said. The service I am receiving is disgusting. 40 minutes call and to be told that in a #CostOfLivingCrisis you want £650+ to disconnect a service. Must’ve been robbers you merged with as this is criminal behaviour.

  • bigtoodle
    Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia The phone is not working and your engineer was arranged to call today between 1.00 and 6.00pm needless to say he did not arrive or give me a call to arrange another day.

  • dreamingisfree
    Laura Barbour (@dreamingisfree) reported from Bo’ness, Scotland

    @virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)

  • gedi29
    Ged O’Hara 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gedi29) reported from Edinburgh, Scotland

    @virginmedia any update on the uk wide broadband issues??

  • bankaudits1
    Mike McNulty 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦✊ (@bankaudits1) reported from Edinburgh, Scotland

    @virginmedia Currently dealing with someone eventually and having major problems…very angry customer..!

  • e_red_squirrel
    Ewan Walker (@e_red_squirrel) reported from Edinburgh, Scotland

    @virginmedia TiVo box down... No broadband or TV for the last hour in EH4. Called and your tests say there is nothing wrong but try resetting the box. 🤔 Done 3 times while waiting 50mins on your customer 'No' service answering my call! 😡

  • DegsyScott
    Derek Scott (@DegsyScott) reported from Grangemouth, Scotland

    @benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent

  • philippawrightt
    Philippa Wright (@philippawrightt) reported from Edinburgh, Scotland

    @virginmedia Sorry? Like my formal complaint - I’m unsure if you have read my tweet? I bought a box and returned the WiFi myself. Ombudsman time?

  • Spike61987764
    Spike (@Spike61987764) reported from Edinburgh, Scotland

    @virginmedia what is going on? No television or broadband from 550pm Thursday the 30th of June. Estimated fix was 3am 1st of July. Guess what? Still nothing. Now estimate is 12pm today. Aye thats no happening. What time will the service I'm paying for be back online?

  • lexo6647
    Acky (@lexo6647) reported from Edinburgh, Scotland

    @virginmedia We have tried to problem solve ourselves and need help. A replacement box or an engineer, not a link to a forum. Do you have a link to a customer complaints department? Maybe I will get somewhere with them.

  • SobukweScozia
    James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported from Edinburgh, Scotland

    @virginmedia BTW. It’s not an ‘intermittent’ issue - I’ve had no service at all for 18 hours, and what exactly does ‘taking us a little longer than usual’ to fix actually mean?

  • wshiells
    willie shiells (@wshiells) reported from Edinburgh, Scotland

    @virginmedia , spent 2 hours online chat with yourselves, then passed onto customer service , now 5 hours later still no response. Worst customer service out there folks

  • happymaan
    Radhamanalan (@happymaan) reported from Edinburgh, Scotland

    @virginmedia I checked.. No issues in my area!

  • StuartLyon
    Stuart Lyon 💙 (@StuartLyon) reported from Edinburgh, Scotland

    Virgin Media probably the worst broadband provider in the world. Can’t access their service status info via 3G.

  • SobukweScozia
    James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported from Edinburgh, Scotland

    @virginmedia If I phone there is a message saying there is a complex fault. The online fault tracker says there isn’t. Hard really to understand what the problem is and when and how it will be fixed. Still no service at all. Not impressed.

  • effiefenton
    Effie Fenton (@effiefenton) reported from Edinburgh, Scotland

    @virginmedia it would be a great idea if you could save priority installation slots for those in greatest need, like those with disabilities who need a phone line installed for a telecare service. So they don't have to wait a month. Just a thought.

  • Alli3Fifer
    Alli (@Alli3Fifer) reported from Kirkcaldy, Scotland

    @virginmedia It will be interesting to know what ofcoms view is of virgin continuing to sell a service that has been known not to be working since at least Oct. Is it not an option to go back to a standard phone line rather than VOIP for vulnerable customers??

  • welshref
    Paul Collier (@welshref) reported from Edinburgh, Scotland

    @virginmedia how the hell do I get any sense from you guys? Eight days spent just trying to get an account sorted 🤬 your customer service is non-existent

  • seldomseenkid
    seldomseenkid (@seldomseenkid) reported from Edinburgh, Scotland

    @vmbusiness Down for the second time in a week. Poor

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • ChrisLew300
    Chris (@ChrisLew300) reported

    @VictorMeldrew77 @virginmedia Ensure you register the outage on their website, then you might get compensation.

  • nooneugly
    i (@nooneugly) reported

    Omg I have to watch the rugby on virgin media player? It’s like watching is 420p wtf is this man

  • Hockeymum5
    hockeymum#5 (@Hockeymum5) reported

    So @virginmedia send me a new hub router coz my old one needed a "boost" and it's worse! Can't even mirror my phone to TV to play a short video for buffering, jumping, stopping which I NEVER had an issue doing with my old router! Pointless "upgrade", want my old router back!

  • duranie1000
    MeddazzaDuranie (@duranie1000) reported

    @virginmedia That is not good enough. I need my service back today. Someone at the property WFH and has not been able to work for a week

  • waughzone
    Duncan Waugh (@waughzone) reported

    @virginmedia Your customer service is a disgrace. I have had intermittent broadband for 4 weeks but you make it almost impossible to get it fixed. I finally managed to connect to a human on a chat who was next to useless and then sent me an email to say everything was resolved.

  • pureblood1892
    jabfree🇮🇪🍀 (@pureblood1892) reported

    @VirginMediaNews So two gay men are getting married **** off virgin media clowns

  • KaloryferR22
    Kaloryfer z Reymonta (@KaloryferR22) reported

    @virginmedia Absolutely disgusting service. Been having intermittent connection for the past few weeks. They have better internet in Africa.

  • WatchingMan96
    CD (@WatchingMan96) reported

    Has the Virgin Media player just decided to **** itself the last few days? Constant buffering and a dozens ads on every break! It’s an absolute headwreck. #LoveIsland

  • DanStev14730264
    Dan Stevens (@DanStev14730264) reported

    @virginmedia Hi have you tried to resolve this issue yet pls

  • SuarezP_Fantome
    Michael (@SuarezP_Fantome) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8k_Best_IPTV41 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies