Virgin Media outages and service status in Dunfermline, Scotland

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Cowdenbeath, Kirkcaldy, Livingston, Glenrothes, Linlithgow, Tillicoultry, Rosyth, Dunfermline, and Queensferry.

City	Problem Type	Report Time
Edinburgh	Total Blackout	14 hours ago
Cowdenbeath	Internet	4 days ago
Edinburgh	Internet	4 days ago
Kirkcaldy	Internet	4 days ago
Edinburgh	Internet	5 days ago
Edinburgh	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

• 
  Roddy Elliott (@galleonskip) reported 1 minute ago from Edinburgh, Scotland

  @virginmedia No known service issues ‘though

• 
  Roddy Elliott (@galleonskip) reported 5 minutes ago from Edinburgh, Scotland

  @virginmedia Got a message after power outage in Edinburgh yesterday that Virgin Services had been restored - internet is okay but ‘phone line off. Is this a known issue, EH16

• 
  Alli (@Alli3Fifer) reported 6 minutes ago from Kirkcaldy, Scotland

  @virginmedia Quite simply No. They are in mid 70s and tbh we just need the issue fixed. Mum is awaiting a call from the hospital & is concerned and stressed they won’t be able to get her as she hasn’t had use of the number she is has had since 1989 for over a week!! My Dad is just stressed

• 
  James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported 16 minutes ago from Edinburgh, Scotland

  @virginmedia If I phone there is a message saying there is a complex fault. The online fault tracker says there isn’t. Hard really to understand what the problem is and when and how it will be fixed. Still no service at all. Not impressed.

• 
  Billy Doyle (@wcd07) reported 17 minutes ago from Livingston, Scotland

  @biker_Ian @Craids Think I'll be changing no. My @virginmedia still down. Shocking service 🤬

• 
  Kim667 (@Kim6672012) reported 19 minutes ago from Kirkcaldy, Scotland

  @virginmedia poor show @virgin media. Nothing works! Not even the app or your service status page.

• 
  victoria carolina (@vcash78) reported 21 minutes ago from Edinburgh, Scotland

  Finally something positive to say about @virginmedia following a call from Callum at the “executive team” providing the level of current service I would expect from a such a huge company! Perhaps the skills of good customer service need to be a CPD exercise for the call centres!

• 
  Evelyn Love-Gajardo (@gajarlove) reported 28 minutes ago from Edinburgh, Scotland

  @virginmedia It's not showing up and it's now been down since first thing yesterday. They are elderly and need their landline to be working. Is there a way to speak to someone if it's not fixed by 4?

• 
  Peter Tuffy (@bigtoodle) reported 30 minutes ago from Edinburgh, Scotland

  @virginmedia more problems with Virgin, their internet and phone service in EH 14 has had problems for two weeks, no refund for the loss of service though. I was cut off today after their call handler could not answer the simplest of questions on an overcharged bill.

• 
  James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported 37 minutes ago from Edinburgh, Scotland

  @virginmedia I’ve no internet, phone or tv in South Edinburgh - following intermittent internet for days. Your fault checker says there is no service fault yet your website does not allow me to book an engineer. Can you help?

• 
  Philippa Wright (@philippawrightt) reported 38 minutes ago from Edinburgh, Scotland

  @virginmedia Read my tweet. I have been sent a “resolution” already. Which advised to return the box/speak to online chat if further issues. As I have pointed out multiple times I have already returned the box. This is absolutely infuriating at this point.

• 
  Laura Barbour (@dreamingisfree) reported 39 minutes ago from Bo’ness, Scotland

  @virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)

• 
  victoria carolina (@vcash78) reported 41 minutes ago from Edinburgh, Scotland

  @virginmedia Since yesterday afternoon. I was working so not entirely sure but approx 24 hours. £160 a month to be without even “free” channels. I am aware nothing is without fault but the poor customer service and lack of ability to locate/tell us what the issue is, is appalling.

• 
  Scottish (@Scottish720) reported 43 minutes ago from Skinflats, Scotland

  @virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous

• 
  Wendy Bell (@WendyBe54745206) reported 51 minutes ago from Edinburgh, Scotland

  @virginmedia Issues when you phone VM you are constantly transferred to different people cold transfer then if they put u on hold cut off .why is there no email or decent human web chat poor customer service I am still waiting to get complaints resolved

• 
  Mark Taylor (@marktaylor73) reported 52 minutes ago from Bathgate, Scotland

  @virginmedia twice now appointment for line pull has been scheduled and twice now there’s been no engineer. Move of service to new house required , now being told 10th November, not acceptable.

• 
  Danny mycock Portsmouth/fife (@Dannymycockgma1) reported 55 minutes ago from Lochgelly, Scotland

  @virginmedia is the biggest load of ****. 8 days with no service and still no one has come out to sort it. ******* useless *****. I hope mr Branson is happy the ******* prick

• 
  diandrick (@ladyracer70) reported 56 minutes ago from Edinburgh, Scotland

  @virginmedia Thanks for asking. An operator will call me back tomorrow, as it’s part of an ongoing three week saga. I’m so disappointed as I’ve been a loyal VM (originally Telewest) customer for around 30 years. Remaining hopeful 🙃

• 
  Derek Scott (@DegsyScott) reported 57 minutes ago from Edinburgh, Scotland

  @benjitindz @virginmedia Product is good, customer service non existent

• 
  bruce findlay 🟢 power to the people 🇺🇦✌ (@brucerisk) reported 58 minutes ago from Edinburgh, Scotland

  @virginmedia Thank you, but, hey...they didn't fool me...just thought you should know and maybe warn others. I've had 'it' before but fortunately never been 'taken in'.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Shahar Mor (@ShhrMor) reported 4 minutes ago

  @Rugby_Scoop @virginmedia TBH, I'm not sure what POM wants. Would he rather the ref penalized the Irish for these "minor" breakdown infringements? His "coaching" actually helped Ireland slow the ball down without being penalized. Not to mention at least 3 yellows that were not given to them...

• 
  Mr chappers (@littlechappers) reported 8 minutes ago

  @virginmedia unfortunately I'm leaving you because of the cost of the service was going up to £69 per month but a new customer can get the same package for £24 per month, my disconnection was yesterday Mon 20th July but you still haven't switched it off .

• 
  Mystery Bird (@AKA_The_RC_One) reported 14 minutes ago

  @Simon_Whale @virginmedia Don't use Onestream, awful service, kept having mast problems so internet kept failing daily and i couldn't get out of the contract.

• 
  James Mockford (@james_mockford_) reported 18 minutes ago

  @Simon_Whale @virginmedia Had a similar issue with EE/BT. Sent the faulty router back but they argued I never sent it back… continued to charge me for over 6 months. After complaining they opened an investigation, admitted they lost it and they did eventually send me a cheque for £400 😎

• 
  Ian Lythgoe (@IanLythgoe4) reported 19 minutes ago

  Wish never signed a new contract with virgin media customer service is **** been waiting over a week for a new box gone online to chase and nothing been ordered. Ever since had an upgrade to new software nothing but problems @virginmedia

• 
  Jamaal (@Jamaal162) reported 26 minutes ago

  @jonoread @ajzxne They knew owned and run by the same company.. virgin media 02… literally just a subsidiary branded to capture a different market ie the ones who are smart enough to not pay 3 to 4x the amount for the same service

• 
  Elodie Genest (@ElodieGenest) reported 26 minutes ago

  @O2 I am currently in the USA and received a message about roaming charges ending on the 20th. I am a Virgin Media Volt customer and should have O2 Travel Inclusive Zone. Can you please confirm my account is set up correctly so I don't get charged tomorrow?"

• 
  Jason Burns (@JasonBurns_CM) reported 26 minutes ago

  @LK_Yanited @Simon_Whale @virginmedia I've taught their customer service about how to fix their own issues it's so bad.

• 
  Craig McArdle (@HoMcArdle) reported 28 minutes ago

  @virginmedia Already done this many times with the same outcome. You have made no attempt to fix this issue. I’ve responded several times with my account details and you do nothing. Reported to ofcom and now dealing with CISAS. You have everything you need already

• 
  Andrie Nel (@nel_andrie) reported 29 minutes ago

  @SpinCat1 @virginmedia The entire "Virgin" is bad news!!!!. Even the gyms!!!. Stay away!!!. I had an equally bad experience...also a virgin branch