Virgin Media outages and service status in Dunfermline, Scotland
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Dunfermline, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
- The most recent signal from this area was received Aug 19, 1:36 AM GMT+1.
- Internet (74%)
- Wi-fi (13%)
- Total Blackout (9%)
- Phone (4%)
The latest reports from users having issues in Dunfermline come from postal codes KY11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Dunfermline, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Kirkcaldy, Glenrothes, Cowdenbeath, Livingston, Linlithgow, and Tillicoultry.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 1 day ago |
|
Edinburgh
|
Total Blackout | 9 days ago |
|
Edinburgh
|
Internet | 9 days ago |
|
Edinburgh
|
Internet | 9 days ago |
|
Edinburgh
|
Phone | 10 days ago |
|
Dunfermline
|
Internet | 12 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
-
Darren Obbard is on mastodon (@DarrenObbard) reported from Edinburgh, Scotland@virginmedia Yes. Yesterday. Which is why our phone doesn't work. No adapter, despite being assured it would be sent.
-
diandrick (@ladyracer70) reported from Edinburgh, Scotland@virginmedia Thanks for asking. An operator will call me back tomorrow, as it’s part of an ongoing three week saga. I’m so disappointed as I’ve been a loyal VM (originally Telewest) customer for around 30 years. Remaining hopeful 🙃
-
Les Rey .Erso Meero Live in the city of Light (@amypond4ever) reported from Glenrothes, Scotland@virginmedia IAM tweeting you for the third time today why is You tube on my Search and Discover not working?! I'll tweet you every day for an Answer about This we pay for this why is it Not working????!!
-
Spike (@Spike61987764) reported from Edinburgh, Scotland@virginmedia what is going on? No television or broadband from 550pm Thursday the 30th of June. Estimated fix was 3am 1st of July. Guess what? Still nothing. Now estimate is 12pm today. Aye thats no happening. What time will the service I'm paying for be back online?
-
♡ (@D3borah1404) reported from Livingston, Scotland@virginmedia Yes!!! Constantly. Haven't had selected channels now for over 2 weeks and WiFi is abysmal! Seems to fall on deaf ears as the issue is never resolved ! Certainly won't be renewing my contract with yous if its not resolved anytime soon!
-
Edinburgh’s Disgraces (@EdiDisgraces) reported from Edinburgh, ScotlandCost of living advice - IF Virgin Media ask for a big price hike tell them you are going elsewhere but will stay for the same price as a new customer would pay. It takes a while but saved £800 (over 18 months) today and will get more for same price/no increase @MoneySavingExp
-
Patrick McCarthy (@PatMcCarthy37) reported from Edinburgh, Scotland@AndyHarrison123 @virginmedia Help desk pretty much admitted it. Said suspicious activity. No doubt me constantly changing my password. Suggested fix within 5-days. Said they would email me when done!!!! First noticed it about a week ago. Galling when you get the followup marketing text.
-
Lesley Neilan (@lesley_neilan) reported from Edinburgh, ScotlandHi @virginmedia it seems channel 160 is no longer authorised? (for me). Called 150, got text with link to check, advice? Call after 8am tomorrow. Any info on the issue much appreciated thanks
-
Patrick McCarthy (@PatMcCarthy37) reported from Edinburgh, Scotland@virginmedia About 14 days ago I kept being asked to reset my password. On the 3rd or 4th occasion I was locked out. The first Help Desk person said 'suspicious activity' and escalated the problem. The second person said that the address was not associated with the primary account holder 1/2
-
The Bar Fly (@thebarfly) reported from Edinburgh, Scotland@virginmedia I also phoned to report on Thursday but was then told yesterday there was no record of that so must be lying. The customer service on the phone is truly atrocious. Your services are great when they work, your customer services the opposite.
-
seldomseenkid (@seldomseenkid) reported from Edinburgh, Scotland@vmbusiness Down for the second time in a week. Poor
-
Shirley Monteith (@lethalshirl) reported from Edinburgh, Scotland@virginmedia Broadband is intermittent & says connection is unstable. I’ve done all checks. Also my remote for V6 box is not working & can’t pair the new remote with the TiVo box - light doesn’t go off & remote doesn’t beep. I’d like someone to come & look at both.
-
James Smith 🏴🇮🇹🇿🇦 (@SobukweScozia) reported from Edinburgh, Scotland@virginmedia Except I can’t because I get fobbed off and they just try to get me to upgrade my package. Seriously. I’d just like to know if there is some systemic complex issue, as you suggest, or not.
-
-
Patrick McCarthy (@PatMcCarthy37) reported from Edinburgh, Scotland@virginmedia I managed to find a phone number to call you. The message 'don't contact us unless you need to' isn't great is it! Follow up text asks me to rate VM on the basis of my interaction. Not fair is it. Not the help desk fault if everything else is so bad.
-
Derek Scott (@DegsyScott) reported from Edinburgh, Scotland@benjitindz @virginmedia Product is good, customer service non existent
-
Jill Scorer (@JillScorer1) reported from Dalgety Bay, Scotland@lornagilmour_ @virginmedia @SkyUK How to make a complaint via phone. Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. WONDER IF THIS WOULD WORK?
-
Louise Hamilton (@louham74) reported from Grangemouth, Scotland@virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬
-
Degsy (@DegsyScott) reported from Grangemouth, ScotlandGreat… working from home and @virginmedia broadband goes down again. It’s become very erratic service in the last 12 months… what the hell as we paying premium prices for fast fibre if it can’t be reliable… with more price rises ahead
-
Ashley (@ashjrox) reported from Edinburgh, ScotlandI've had rude calls with some staff, spent over £9 on calls to @TravelodgeUK to get this refunded for the charity, their customer service emailed saying that even though two of their staff & virgin media said I should get a refund that they are not going to refund. #badservice
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
doozerlyn (@doozerlyn) reported@YouMadBruv3r @virginmedia Check on their service checker page.... Mine says will be sorted at 1008 hours on 28th August... Very specific... I bet yours will be the same.... @virginmedia lying to everyone, refunding no one....
-
HJM (@HannahJM1806) reported@virginmedia @alexand979677 Yay, let’s all mess about trying to sign in to the app on your laptop, to find a HDMI cable, plugging that bugger in and then hoping to all things holy that it actually connects whilst missing the first half of the game you’re trying to watch as opposed to Virgin actually fix it!
-
scfc 💙 (@Smallworth_xx) reported@virginmedia @CliveR39 You have been promising to fix this since Friday ? Do we get compo ?
-
RyanCartier (@RyanCartiers) reported@virginmedia The delayed call back does not change corp. #customerservice practice or reduce long lead times plaguing @Bell - ANSWERING customer calls when called is needed. - Stopping the use of unproven AI. - Address consistent #customersupport deficiencies reported online.
-
Pierce Travers (@piercetravers26) reported@celticbars Virgin media 2 in Ireland are showing the game next Tuesday if any1 has a vpn it’ll get round the issue and be free to watch on the virgin media player website
-
emma_tr4_rhinos🦏🇬🇧 (@emma_tr4_rhinos) reported@YouMadBruv3r @virginmedia Says 28th status for fix its so annoying
-
Julie Goldsmith (@JJools67) reported@virginmedia I have just spent over 1hr20mins on the phone trying to sort out my mothers virgin account she has dementia person I finally spoke to (after 3 other depts) put me on hold & we got cut off. He hasn’t bothered to call me back despite having my number! Dreadful service!
-
sue (@suziepea619) reported@virginmedia when are you going to get your act together and get your red button working again? Over a week now and no joy still a daft message experiencing an issue with set top box. Working on a fix. How long is a fix?
-
Paul Green (@pgreen83) reported@virginmedia Could you reply to my DM? Absolutely shocking service with no accountability. £120 a month for what? No service, no customer service! Potentially you are in breach of contract and now ignoring customer complaints. Not a good look this!!
-
Stephen Maddock (@stephenm68) reported@tilalx @virginmedia It is. And nobody seems to have any information about what (if anything) is actually being done about the issue in our area