Virgin Media outages and service status in Dunfermline, Scotland

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Kirkcaldy, Glenrothes, Cowdenbeath, Livingston, Linlithgow, Tillicoultry, Rosyth, Dunfermline, and Queensferry.

City	Problem Type	Report Time
Edinburgh	Internet	1 day ago
Edinburgh	Internet	2 days ago
Edinburgh	Internet	2 days ago
Edinburgh	Internet	2 days ago
Kirkcaldy	Internet	2 days ago
Edinburgh	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

• 
  Louise Hamilton (@louham74) reported 5 seconds ago from Grangemouth, Scotland

  @virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬

• 
  Billy Doyle (@wcd07) reported 13 seconds ago from Livingston, Scotland

  @biker_Ian @Craids Think I'll be changing no. My @virginmedia still down. Shocking service 🤬

• 
  Peter Tuffy (@bigtoodle) reported 6 minutes ago from Edinburgh, Scotland

  @virginmedia The phone is not working and your engineer was arranged to call today between 1.00 and 6.00pm needless to say he did not arrive or give me a call to arrange another day.

• 
  Nicola❤️🏳️‍🌈❤️ (@pixiecat5) reported 22 minutes ago from Cowdenbeath, Scotland

  @virginmedia no internet for 4 days now. Outage reported Fri. No updates other than the resolution date moving every day. No text updates as promised. @FifeCouncil you have cut the cable whilst replacing Streetlighting. Contact me please. I cannot work hence can't earn anything

• 
  Patrick McCarthy (@PatMcCarthy37) reported 26 minutes ago from Edinburgh, Scotland

  @virginmedia What is going on with your email service? You don't recognise my password causing me to keep changing it and now you've locked me out and stopped me doing that. Awful service.

• 
  Patrick McCarthy (@PatMcCarthy37) reported 32 minutes ago from Edinburgh, Scotland

  @AndyHarrison123 @virginmedia Help desk pretty much admitted it. Said suspicious activity. No doubt me constantly changing my password. Suggested fix within 5-days. Said they would email me when done!!!! First noticed it about a week ago. Galling when you get the followup marketing text.

• 
  The Bar Fly (@thebarfly) reported 32 minutes ago from Edinburgh, Scotland

  @virginmedia And the scheduled engineer call tomorrow got cancelled because of this unrelated and later supposed outage. It’s a farce.

• 
  James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported 32 minutes ago from Edinburgh, Scotland

  @virginmedia I’ve no internet, phone or tv in South Edinburgh - following intermittent internet for days. Your fault checker says there is no service fault yet your website does not allow me to book an engineer. Can you help?

• 
  Peter Tuffy (@bigtoodle) reported 38 minutes ago from Edinburgh, Scotland

  @virginmedia at last, fixed at last, that’s only taken from the 20th Nov to the 28th of Dec to fix my home phone.

• 
  Ally (@Nowhereman91) reported 40 minutes ago from Kirkcaldy, Scotland

  @virginmedia a want to upgrade my account but your site hasn't let me view my options in over a week and I can't get through on the phone. Please help.

• 
  Neil Finlayson (@neilfinlayson) reported 45 minutes ago from Edinburgh, Scotland

  @virginmedia we’re very displeased with your Internet speed. Up and down like a yoyo. CityFibre next stop

• 
  David Fyvie (@thefyvies) reported 52 minutes ago from Edinburgh, Scotland

  @virginmedia It’s been horrific for the last 4-5 days although today is by far the worst.

• 
  Philippa Wright (@philippawrightt) reported 52 minutes ago from Edinburgh, Scotland

  @virginmedia Read my tweet. I have been sent a “resolution” already. Which advised to return the box/speak to online chat if further issues. As I have pointed out multiple times I have already returned the box. This is absolutely infuriating at this point.

• 
  Effie Fenton (@effiefenton) reported 54 minutes ago from Edinburgh, Scotland

  @virginmedia my daughter has finally got a new home in supported accommodation but can't move in until a telephone line is connected so her carers have access to a 24/7 phone. The earliest appointment is currently a month away. Can you help us so she can start her new life?

• 
  Wendy Bell (@WendyBe54745206) reported 56 minutes ago from Edinburgh, Scotland

  @virginmedia Issues when you phone VM you are constantly transferred to different people cold transfer then if they put u on hold cut off .why is there no email or decent human web chat poor customer service I am still waiting to get complaints resolved

• 
  Peter Tuffy (@bigtoodle) reported 56 minutes ago from Edinburgh, Scotland

  @virginmedia more problems with Virgin, their internet and phone service in EH 14 has had problems for two weeks, no refund for the loss of service though. I was cut off today after their call handler could not answer the simplest of questions on an overcharged bill.

• 
  Derek Scott (@DegsyScott) reported 59 minutes ago from Grangemouth, Scotland

  @benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent

• 
  victoria carolina (@vcash78) reported 59 minutes ago from Edinburgh, Scotland

  I was left without service for a week with multiple lies, promises of calls that didn’t happen and appalling customer service … you promise compensation of a month for free, the next you state £650 for disconnection. We are in a coat of living crisis you idiots! @virginmedia

• 
  Edinburgh’s Disgraces (@EdiDisgraces) reported 59 minutes ago from Edinburgh, Scotland

  Cost of living advice - IF Virgin Media ask for a big price hike tell them you are going elsewhere but will stay for the same price as a new customer would pay. It takes a while but saved £800 (over 18 months) today and will get more for same price/no increase @MoneySavingExp

• 
  Les Rey .Erso Meero Live in the city of Light (@amypond4ever) reported 60 minutes ago from Glenrothes, Scotland

  @virginmedia IAM tweeting you for the third time today why is You tube on my Search and Discover not working?! I'll tweet you every day for an Answer about This we pay for this why is it Not working????!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amrit Phull (@Amrit_Phull) reported 3 minutes ago

  @virginmedia @306notout Can you be more pathetic! I tried calling your bullshit customer service line and the lines are closed!!!

• 
  LiamGM ⚫️⚪️⚫️⚪️ (@LiamGM90) reported 5 minutes ago

  @virginmedia Sort this problem you have up and down the country With both broadband and TV Cause it needs to be fix ASAP

• 
  Dide (@dide_oluwa) reported 5 minutes ago

  @virginmedia Search shows no outage in my area How do you explain the lack of cell signal on multiple devices using your network

• 
  Davie G 🇬🇧 (@fredbeare) reported 6 minutes ago

  Do @EE have any actual humans, other than those on commission in sales, working for them? Almost as bad as Virgin Media, certainly worse than @BT who seemed to have taken the worst from both companies and merged. Are there no good comms companies out there?

• 
  Nicky O'Shea (@nicky_oshea44) reported 9 minutes ago

  @virginmedia are not only happy to breach my data protection they will now not correspond with me the way I ask and continue to think a resolution will Come through Twitter message.

• 
  dawnieC (@CorkinDawn) reported 10 minutes ago

  @virginmedia Plus convenient for you to get out of the compensation clause, restoring it for a few hours. The latest update showing is fix by 5 August at 16:08, so another whole day without internet. Is this a new fault or the last one not fixed properly?

• 
  JayBee (@JayBee58963922) reported 10 minutes ago

  Just had a call from supposedly Virgin Media, saying that there was a technical problem on the line, making my voice go all slowly on calls. Wow ! Really . Of course I fell for that. NOT ! What next, make me talk backwards ? Keep aware folks.

• 
  rhi (@travichughes) reported 10 minutes ago

  @j_ball13 @virginmedia when my mum died she was the primary account holder of our t3sc0 mobile family plan. instead of letting us switch our dad to the named person on the account, they cut our contracts off and left us with no working signal at all. absolute rubbish, i think they even put a block on

• 
  Jackie (@boomerangjf) reported 11 minutes ago

  @virginmedia your service is diabolical ! We are still experiencing intermittent/reduction in service after being told it would be working properly from 29 July. I assume you will be expecting a reduction in payment from me?

• 
  Lord Ryan Mehrabany-Burnett (@Ryanishistory) reported 23 minutes ago

  @virginmedia we are due to have an engineer come out on Monday to look at the new box and remote which you said we had to have and doesn’t work. We have received a text message that if someone over 18 isn’t in, you will fine us £25. Great customer service.