Virgin Media Outage Report in Dunfermline, Fife, Scotland
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The latest reports from users having issues in Dunfermline come from postal codes KY11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Glenrothes, Dunfermline, Livingston, Bathgate, Rosyth and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
||
| Edinburgh |
Internet | |
| Glenrothes |
Internet | |
| Edinburgh |
Wi-fi | |
| Dunfermline |
Internet | |
| Edinburgh |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Ian Smith
(@ianwsmith82) reported
from
Livingston, Scotland
Honestly shocking customer service from @virginmedia ******* hopeless.
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia One of your site engineers has turned up at her house. She has also emailed a complaint. Best of all @SkyUK have stepped in and retrieved her charity number for her.... Ridiculous it took your rival to help
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia I'm not sure.... I think at this stage she is saying no thanks after being let down so badly. Virgin just didn't want to pay what council were asking to dig up one pavement as it was new.... @SkyUK sorted her out and she will be going to the regulator. Disappointing
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia This has left her charity and her partners business with websites and headed paper wuth the wrong number as @virginmedia are saying they can't do anything about the landine that was transferring to you. A mobile is also involved. She is in tears and your staff have been rude
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Kirsty
(@kirsty190790) reported
from
Edinburgh, Scotland
@virginmedia further to my last tweet after being on the phone 50 minutes I get put on hold and hung up on after asking to speak to management. Absolutely shocking service and not any further forward.
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david robert bowie
(@daveross67) reported
from
Edinburgh, Scotland
@pow64 @virginmedia Well if I could sign in
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@virginmedia As I’ve said in previous tweets over the past few days, I’ve checked everything and all appears fine, it’s your broadband speed fluctuation that is the problem.
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BJCampbell
(@Ox13SCO) reported
from
Edinburgh, Scotland
Didn’t think transfer from @virginmedia to @WeAreOpenreach would be such a shambles ... such a broken system @OpenreachHelp you need to sort out your Fibre home line set up #btfibre 🤬
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david robert bowie
(@daveross67) reported
from
Edinburgh, Scotland
@virginmedia Keep trying to sign in and it keeps coming back sign in failed
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Gemma
(@gbruce14) reported
from
Edinburgh, Scotland
@virginmedia Yes but there was no issue on that link just now or at any of times of these outages. I don’t think it’s fair pay £45 for a connection that cuts out multiple times per day!
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Hayley
(@hayley_jade27) reported
from
Edinburgh, Scotland
PSA @virginmedia do not know the slightest thing about good customer service. Save your money and go for LITERALLY any other provider 👍
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@virginmedia I told you there were no issues listed on your website in my original tweet!
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Hannah McInnes
(@_HannahMcInnes_) reported
from
Livingston, Scotland
@virginmedia has they worst customer service I’ve ever experienced, month after month I’ve been trying to sort out my bills with no help whatsoever 80 minutes and I’m still on the phone no further forward as one person says one thing and another person says another😡😡
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John Cairney
(@intgom) reported
from
Edinburgh, Scotland
@virginmedia I can assure you that no one has attempted to contact me since the complaint was raised, which is why I’m so annoyed.
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Apple
(@hayley_jade27) reported
from
Edinburgh, Scotland
@virginmedia I have been on hold for 25 minutes now, still nobody has answered and the webchat are refusing to help. Pretty atrocious customer service!
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Laura
(@aberquine) reported
from
Edinburgh, Scotland
@maryrobb499 @virginmedia It’s not been windy today in Edinburgh, which is lucky as it’s been bad all week. Getting fed up of Virgin Media though, will move provider when I get my own place.
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia your internet service has been awful this week, no landline, no internet but checking on line and it says no known issues
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W W
(@hibsww) reported
from
Edinburgh, Scotland
@virginmedia Can someone in the UK call centre please DM me as I am getting absolutely nowhere with the offshore call centres. Ongoing broadband problem and feel I'm getting fobbed off every time I call
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Kirsty
(@kirsty190790) reported
from
Edinburgh, Scotland
@virginmedia very disappointed in your customer service, the call taker keeps refusing to let me speak to supervisor regarding problem. Arguing constant with me absolutely disgusting service!
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david robert bowie
(@daveross67) reported
from
Edinburgh, Scotland
@mikeybhoy11 @virginmedia Not letting me sign in
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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bing
(@bing77669408) reported
@virginmedia hi there, please can you help me pay my payment? I forgot my password and I don’t know my account number and area reference. Thanks
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Tim Hall
(@guitartim) reported
.@virginmedia broadband down most of the day. Service status page broken. Link you texted me to get detailed status on the issue also doesn’t work. This morning I knew what was going on (chatted to the engineer who was working on the street cabinet down the road)… (1/2)
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Markdoody72
(@Markdoody721) reported
@VMO2News @O2 @virginmedia This year. There is the catch. Get people signing up to you, then WHAM, hit people the following year. Do you really think people are stupid
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Gregory Croxford
(@AngloHamburger) reported
@NadineDorries @virginmedia @O2 How stupid are you?
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Sara
(@sorcha_o_c) reported
Is @virginmedia online customer service the actual worst?!
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Magicmothman
(@Magicmothman1) reported
@mrjamesob Dear PM , as you will no doubt be aware, O2 and Virgin Media recently merged. So its actually one network.
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birgit fujer 💙
(@BFujer) reported
@NadineDorries @virginmedia @O2 Private businesses, private business decisions! When will you grasp it, that this has nothing to do with the EU. Stop with the stupid blame games.
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Ken Lacy
(@KenLacy2) reported
@nealerichmond Not too much respect to Virgin Media, they haven’t sorted problem with my emails since 22/12/21.Three weeks tomorrow.
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Captain Cat
(@FloopyDoopy10) reported
@NadineDorries @virginmedia @O2 God, you're awful.
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Jessy Brown
(@JessyBr72807283) reported
@virginmedia The green WiFi symbol starts to flash and all devices drop off the network e.g. I might be watching a video on my phone at which time my phone will go 4g.