Virgin Media Outage Report in Dunfermline, Fife, Scotland
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The latest reports from users having issues in Dunfermline come from postal codes KY11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Bathgate, Lochgelly, Glenrothes, Kelty and Livingston.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
TV |
Community Discussion
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Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Mr T
(@onemistert) reported
from
Edinburgh, Scotland
@virginmedia is there a known problem in EH6 4**?
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Michael John Given
(@MikeyGiven93) reported
from
Edinburgh, Scotland
@virginmedia my tv service hasn’t been working for 2 days and your automated message telling me to turn it off and back on isn’t cutting the £85 a month!!! How can I speak to an actual human??
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Parry
(@parry1875) reported
from
Edinburgh, Scotland
@virginmedia I’ve sent over 100 messages, unfortunately this is the level of service you are providing. I’ve checked the loss of service and it says it’s all up and running fine! Please don’t expect me to pay you for a service you can’t provide. I will be cancelling my direct debit with yous.
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Kate Nevens
(@katenevens) reported
from
Edinburgh, Scotland
@virginmedia our internet is down in Edinburgh EH10. Could you confirm you’re aware / working on this?
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Trevor Cowin
(@trevorcowin) reported
from
Edinburgh, Scotland
@PantsShaton @jamtarts1972 @AdamsRightBoot You can choose, sky customer, online only, virgin media customer etc. I signed up around 30 mins ago, code is case sensitive FOOTBALL1
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Parry
(@parry1875) reported
from
Edinburgh, Scotland
@virginmedia Clearly Virgin cant stick to a contract agreement with providing a service
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Parry
(@parry1875) reported
from
Edinburgh, Scotland
@Tommmbro @virginmedia ***** mate honestly. Aimee was on hold for almost an hour yesterday and back down again today. *******!
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💚Marie💚
(@Baigrie1985) reported
from
Edinburgh, Scotland
@Freddie_23_23 @longbangers @virginmedia I have sky for everythin after the drama i had with virgin and tbh my sky seems not to bad for downloadin tbh
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Parry
(@parry1875) reported
from
Edinburgh, Scotland
@virginmedia I’ve sent over 100 messages, unfortunately this is the level of service you are providing. I’ve checked the loss of service and it says it’s all up and running fine! Please don’t expect me to pay you for a service you can’t provide. I will be cancelling my direct debit with yous
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Duncan MacColl
(@hungryduncs) reported
from
Grangemouth, Scotland
@virginmedia catch up not working ?
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Parry
(@parry1875) reported
from
Edinburgh, Scotland
Will @virginmedia continue to ignore me over my loss of service and still expect to my bill to be paid at the end of the month?
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Parry
(@parry1875) reported
from
Edinburgh, Scotland
@virginmedia I’d advise you sort out the service and don’t expect me to waste anymore of my time trying to get through to a non existent call centre! Cheeky ****!
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🦋Bex Wimberley
(@Hunnichild1) reported
from
Edinburgh, Scotland
Cut off after 25 minutes trying to get through to find out why I have no service, after a 12 hour shift, thanks @virginmedia
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TheQueerGuy
(@TheQueerGuy) reported
from
Edinburgh, Scotland
Hey @virginmedia why can’t I down grade my package online, via email or live chat? I can upgrade no problem. Calling the customer help line says most of your offices are closed and I would have an hours wait to speak to someone. An hour!!!
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Aimee C
(@aimeecrausaz1) reported
from
Edinburgh, Scotland
@virginmedia you're customer service is the worst I've ever experienced. Over 2 hours in messages support I've waiting with no response other than being told 1 hour ago, my issue would be responded to in 10 minutes.
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🦋Bex Wimberley
(@Hunnichild1) reported
from
Edinburgh, Scotland
@TSScot Could you help with with an issue with @virginmedia at all?
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Parry
(@parry1875) reported
from
Edinburgh, Scotland
Will @virginmedia continue to ignore my loss or service?
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Shez
(@shehzadinho) reported
from
Brightons, Scotland
I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf
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Aimee C
(@aimeecrausaz1) reported
from
Edinburgh, Scotland
@virginmedia @PED7 @lizzidoyle You're service is so incredibly CRAP I wouldnt know the score!!!! 2 hours plus I've been waiting on a response!!!!!
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Audrey Anderson
(@audanderson1) reported
from
Edinburgh, Scotland
@virginmedia contacted your 150 number and asked to use the text service which I did . Unfortunately they asked to contact oomph team on 150 . Unable to get through on 150 to speak to an advised as just a message telling me to use text service help please
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Eleanor #NotMyPM #ZeroCovid
(@albaugh_er) reported
@virginmedia With no internet how can I use your website? Only suggestion you give is use an app but we are in a mobile black spot. No internet from 7am-4.30. This to fix the issue we reported 09/01/21 when you finally met the threshold for work (no. of complaints) to be carried out.
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salim ahmed
(@salimah67993471) reported
@virginmedia i have emailed the CEO and resolutions team with my complaint since early December and i just need someone to by now sort that out !!! #virginmediadown
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Sahid Ahmed
(@sahidahmed79) reported
@virginmedia hello, the IVR is no longer giving me the option to accept the offer for 6 months and retention team advised they cannot help. Please advise how I can accept the offer for 6 months without renewing my contract. Thanks.
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Stuart Rose
(@sturosy) reported
@virginmedia I’ve been advised that the overcharge will be corrected and backdated to when it first started from September. I called back in December to say my bill still shows the overcharge and was promised it would be sorted again. Complaint ref COM104274395
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Gman82
(@Gman822) reported
@richardbranson how about you stop playing rocket man and sort your funking @virginmedia customer service out god know why anyone would trust your rockets
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tracy hughes
(@shortytlc) reported
@virginmedia Virgin Media Outage Update - ID: F008782941 We're pleased to tell you this issue is now fixed. Best wishes, the Virgin Media Team
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Neil Rockett
(@RockettNeil) reported
@virginmedia Sorry. You’re not listening to me. This has been going on for weeks. If you look back over my record you’ll see last weekend I was told there was a local fault which would be sorted by 4pm on 1st Feb. It clearly hasn’t been resolved. I’m paying a lot of money for rubbish service.
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Reysan 💙
(@humfmeister) reported
from
Birkenhead, England
@virginmedia is this a genuine call about router speed asking me to download speed test and a quick support app. Surely you can test my broadband speeds?
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Stuart Rose
(@sturosy) reported
@virginmedia I’ve done that to no avail several times. Also, my virgin fixed line has gone down so it charges me for the call on my mobile. You need to sort this or I’m going to Ofcom as it’s well beyond the 6 weeks period for the regulator.
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Paul Mackenzie Ross
(@pmross) reported
@VirginMedia #Day29 of ropey WiFi. What is it with your service/Hub3?! I ran out of data, had to get more and then ran out yet again because your WiFi is so unreliable/intermittent. Multiple calls, an engineer visit, over one month now... starting to run out of patience!