Virgin Media outages and service status in Dunfermline, Scotland

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Kirkcaldy, Linlithgow, Edinburgh, Tillicoultry, Livingston, Rosyth, Dunfermline, Queensferry, Glenrothes, and Cowdenbeath.

City	Problem Type	Report Time
Kirkcaldy	TV	8 hours ago
Linlithgow	Internet	4 days ago
Edinburgh	Phone	5 days ago
Edinburgh	Internet	5 days ago
Edinburgh	Internet	6 days ago
Edinburgh	Internet	6 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

• 
  Patrick McCarthy (@PatMcCarthy37) reported 5 minutes ago from Edinburgh, Scotland

  @virginmedia Neither of these things have happened. The last person on the help desk that I spoke to denied that the account was associated with my VM account and did not want to talk to me. Nothing happens when the Help Desk can't sort it themselves Please deal with this.

• 
  Kyle (@KSC_319) reported 6 minutes ago from Edinburgh, Scotland

  Virgin media are the worst company in the universe to deal with

• 
  Laura Barbour (@dreamingisfree) reported 6 minutes ago from Bo’ness, Scotland

  @virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)

• 
  Degsy (@DegsyScott) reported 7 minutes ago from Grangemouth, Scotland

  Great… working from home and @virginmedia broadband goes down again. It’s become very erratic service in the last 12 months… what the hell as we paying premium prices for fast fibre if it can’t be reliable… with more price rises ahead

• 
  tootsietweets (@tootsieiam) reported 8 minutes ago from Edinburgh, Scotland

  Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱

• 
  Acky (@lexo6647) reported 16 minutes ago from Edinburgh, Scotland

  @virginmedia as it was tiresome and he can’t get through to anyone. The same problem I had today. He has his phone, broadband and tv with you. His mobile as well I reckon. Having spent a good bit time today going through all the stuff on the phone to eventually be hung up on is infuriating

• 
  Ryan (@rykoonmesto7) reported 16 minutes ago from Edinburgh, Scotland

  @virginmedia been down all morning, reset router and checked service status and everything online

• 
  Patrick McCarthy (@PatMcCarthy37) reported 19 minutes ago from Edinburgh, Scotland

  @virginmedia About 14 days ago I kept being asked to reset my password. On the 3rd or 4th occasion I was locked out. The first Help Desk person said 'suspicious activity' and escalated the problem. The second person said that the address was not associated with the primary account holder 1/2

• 
  Peter Tuffy (@bigtoodle) reported 24 minutes ago from Edinburgh, Scotland

  @virginmedia yes well after waiting in for five hours yesterday for an engineer to come I was just told it had been rearranged for the 28th. The great pity is they never informed me to find out if that was OK, such gross inefficiency abounds within your organisation.

• 
  Spike (@Spike61987764) reported 25 minutes ago from Edinburgh, Scotland

  @virginmedia what is going on? No television or broadband from 550pm Thursday the 30th of June. Estimated fix was 3am 1st of July. Guess what? Still nothing. Now estimate is 12pm today. Aye thats no happening. What time will the service I'm paying for be back online?

• 
  Radhamanalan (@happymaan) reported 26 minutes ago from Edinburgh, Scotland

  @virginmedia I checked.. No issues in my area!

• 
  Mike McNulty 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦✊ (@bankaudits1) reported 36 minutes ago from Edinburgh, Scotland

  @virginmedia I tried to get help but didn’t get through to anyone just a text sent to my mobile telling me how to fix it but no joy. Checked the forums and turns out I’m not alone and the upgrade is rubbish so just stuck it in the cupboard.. hopeless!

• 
  James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported 39 minutes ago from Edinburgh, Scotland

  @virginmedia I have now had no service - internet, tv, phone - for 24 hours. It’s impossible to speak with someone about this. There is only a vague automated message about a ‘complicated problem’. How can I get this fixed? What are you doing to address this?

• 
  Fergus Wright (@fergus_wright) reported 40 minutes ago from Edinburgh, Scotland

  @Will_Jeffs @virginmedia Tbf ive had problems with my wifi for the last few days, what i done was unplug everything then wait a couple of mins then plug it all back in again then it was fine.

• 
  Roddy Elliott (@galleonskip) reported 41 minutes ago from Edinburgh, Scotland

  @virginmedia Got a message after power outage in Edinburgh yesterday that Virgin Services had been restored - internet is okay but ‘phone line off. Is this a known issue, EH16

• 
  Ged O’Hara 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gedi29) reported 45 minutes ago from Edinburgh, Scotland

  @virginmedia any update on the uk wide broadband issues??

• 
  Geraldine Daly (@Giannop) reported 46 minutes ago from Edinburgh, Scotland

  @virginmedia Estimated fix 19.45 😭

• 
  Kim667 (@Kim6672012) reported 49 minutes ago from Kirkcaldy, Scotland

  @virginmedia poor show @virgin media. Nothing works! Not even the app or your service status page.

• 
  The Bar Fly (@thebarfly) reported 52 minutes ago from Edinburgh, Scotland

  @virginmedia Is there a broadband outage in Edinburgh EH11 just now?

• 
  Ewan Walker (@e_red_squirrel) reported 59 minutes ago from Edinburgh, Scotland

  @virginmedia TiVo box down... No broadband or TV for the last hour in EH4. Called and your tests say there is nothing wrong but try resetting the box. 🤔 Done 3 times while waiting 50mins on your customer 'No' service answering my call! 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Harry Kryshna (@harry_kryshna) reported 3 minutes ago

  @BBCBreakfast @virginmedia customer service is still atrocious.

• 
  Mark Rock (@markdrock) reported 5 minutes ago

  @virginmedia to sign in to my virgin media everymonth i have to go through that account link utter shite it tells me i need to log into my old email address @blueyonder yet when i try to log into emails it takes me back to the log in I CANT GET INTO ANYTHING. ******* **** COMPANY

• 
  Emmanuel – Big Tech & AI Investor (@EmmanuelInvest) reported 9 minutes ago

  🚨 UK Regulator Fines Virgin Media £28 Million ($37.4M) Ofcom has slapped Virgin Media with a £28 million fine for systematically preventing customers from cancelling contracts over nearly three years (Jan 2022 – mid-Sept 2024). Key Findings: - Deliberate call-dropping tactics - Excessive and unnecessary call transfers - Repeatedly putting customers on hold for no reason Ofcom described the failings as systemic and repeated. Background: Virgin Media is a joint venture between Spain’s Telefónica and Liberty Global. This is the second major fine for Virgin Media recently (previously fined £23.8M in December for issues with telecare customers during landline migration). Impact: Another hit to Virgin Media’s reputation in the UK broadband/mobile market.

• 
  Richard (@ylesine999) reported 10 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @8K_Best_IPTV42 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  Dafydd L Thomas (@thomas2279) reported 10 minutes ago

  @virginmedia My friends experiencing on and off issues with patchy service, poor reliability and ever increasing telecom bills that they are seriously considering cancelling (if they can) and going elsewhere, do better virgin, although my isp is poor as well sometimes and will consider swap

• 
  Frazzz (@FrazzzYT) reported 12 minutes ago

  @virginmedia Oh it's eligible when the internet has been literally off for days and still says no fix. There was two weeks of up and down. Then it went off for half a day as you were "fixing it" now tis completely been off for days. Like come on now what am I paying for?

• 
  Kizzy Lewandowski (@LewyKizzy) reported 13 minutes ago

  @virginmedia 08.07 from 12.25 down again . Why ? How long ?

• 
  Owen Luckhurst (@DoctorDisco63) reported 15 minutes ago

  @MartinSLewis @MartinSLewis hearing about Virgin Media today I’m not surprised. They did the same to me around 2020, except they lied to me about my cancellation date. By the time I called to cancel, they said it was too late. So I disconnected everything and didn’t pay them a penny more.

• 
  Stuart Green (@KillaScorp) reported 16 minutes ago

  Is there a company in existence with worse customer service than @virginmedia? Great product, as long as nothing goes wrong and you have to deal with someone!

• 
  Neya (@DHPrevention) reported 17 minutes ago

  @Ofcom Good! It's the sneaky snaky foreign (South Asian) call handlers. It's bad enough they can hardly speak English. @virginmedia