Virgin Media Outage Report in Dunfermline, Fife, Scotland
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The latest reports from users having issues in Dunfermline come from postal codes KY12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Rosyth, Livingston, Kirkcaldy, Dunfermline and Glenrothes.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Rosyth |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Darren Obbard is on mastodon
(@DarrenObbard) reported
from
Edinburgh, Scotland
@virginmedia Yes. Yesterday. Which is why our phone doesn't work. No adapter, despite being assured it would be sent.
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Louise Hamilton
(@louham74) reported
from
Grangemouth, Scotland
@virginmedia your customer service is shocking! A sure way to loose customers 🤬🤬🤬
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Jette Goldie ♿ 🏴@wolfette@mastodon.social
(@JetteUk) reported
from
Edinburgh, Scotland
@virginmedia broadband in EH11 is up and down like a yo-yo. More down than up. (like my attempts with a yo-yo)
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victoria carolina
(@vcash78) reported
from
Edinburgh, Scotland
Finally something positive to say about @virginmedia following a call from Callum at the “executive team” providing the level of current service I would expect from a such a huge company! Perhaps the skills of good customer service need to be a CPD exercise for the call centres!
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Louise Hamilton
(@louham74) reported
from
Grangemouth, Scotland
@virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬
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Hector MacQueen
(@MacqueenHector) reported
from
Edinburgh, Scotland
@virginmedia, I have been trying to contact you for 3 weeks in order to cancel my TV contract. Email, phone, WhatsApp and your app all lead into frustrating brick walls. Kindly contact me, quickly.
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victoria carolina
(@vcash78) reported
from
Edinburgh, Scotland
@virginmedia Very interesting as I was told £216.11 for each service (TV, BB, Phone). I asked is this a total of over £600 and she said, “yea mamm,that is correct”. My response was purely to laugh. This conversation has happed in the last 15 minutes. Absolutely despicable!
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victoria carolina
(@vcash78) reported
from
Edinburgh, Scotland
I was left without service for a week with multiple lies, promises of calls that didn’t happen and appalling customer service … you promise compensation of a month for free, the next you state £650 for disconnection. We are in a coat of living crisis you idiots! @virginmedia
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victoria carolina
(@vcash78) reported
from
Edinburgh, Scotland
@virginmedia Since yesterday afternoon. I was working so not entirely sure but approx 24 hours. £160 a month to be without even “free” channels. I am aware nothing is without fault but the poor customer service and lack of ability to locate/tell us what the issue is, is appalling.
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Scottish
(@Scottish720) reported
from
Skinflats, Scotland
@virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous
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diandrick
(@ladyracer70) reported
from
Edinburgh, Scotland
@virginmedia Thanks for asking. An operator will call me back tomorrow, as it’s part of an ongoing three week saga. I’m so disappointed as I’ve been a loyal VM (originally Telewest) customer for around 30 years. Remaining hopeful 🙃
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Degsy
(@DegsyScott) reported
from
Grangemouth, Scotland
Great… working from home and @virginmedia broadband goes down again. It’s become very erratic service in the last 12 months… what the hell as we paying premium prices for fast fibre if it can’t be reliable… with more price rises ahead
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victoria carolina
(@vcash78) reported
from
Edinburgh, Scotland
Trying to downgrade/cancel your @virginmedia is made harder than it ought to be! Perhaps of your customer service was better then I wouldn’t have made this request after all these years. Diabolical and shoddy! There was a time when I’d have only recommended them over competitors!
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Ged O’Hara 🏴
(@gedi29) reported
from
Edinburgh, Scotland
@virginmedia any update on the uk wide broadband issues??
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Kim667
(@Kim6672012) reported
from
Kirkcaldy, Scotland
@virginmedia poor show @virgin media. Nothing works! Not even the app or your service status page.
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♡
(@D3borah1404) reported
from
Livingston, Scotland
@virginmedia Yes!!! Constantly. Haven't had selected channels now for over 2 weeks and WiFi is abysmal! Seems to fall on deaf ears as the issue is never resolved ! Certainly won't be renewing my contract with yous if its not resolved anytime soon!
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Nicholas Cross
(@wfastronomer) reported
from
Edinburgh, Scotland
@andrewducker I did have two rather stressful conversations with Virginmedia a couple of months back. In the first one they offered me a terrible offer and said it was the best and moving took ages. They did this in a slow way, always trying to divert the conversation. 1/
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Roddy Elliott
(@galleonskip) reported
from
Edinburgh, Scotland
@virginmedia No known service issues ‘though
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Roddy Elliott
(@galleonskip) reported
from
Edinburgh, Scotland
@virginmedia Got a message after power outage in Edinburgh yesterday that Virgin Services had been restored - internet is okay but ‘phone line off. Is this a known issue, EH16
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victoria carolina
(@vcash78) reported
from
Edinburgh, Scotland
@virginmedia I am on the phone right now and like I’ve said. The service I am receiving is disgusting. 40 minutes call and to be told that in a #CostOfLivingCrisis you want £650+ to disconnect a service. Must’ve been robbers you merged with as this is criminal behaviour.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Nilly Sutton
(@NillySutton) reported
Virgin Media is the worst. @virginmedia I have been on hold for almost an hour. Been a customer for 12 years, the only thing stopping me leaving has been dealing with calling them. But the letter they sent me about increasing my payment means I’ve now had enough. #virginmedia
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jimda1
(@J4mesda1) reported
@virginmedia The text service has done the same thing
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Paul Winsor 💙
(@PaulWinsor1975) reported
@virginmedia Shame it’s the level of service I am use to. I got through to someone and after being on hold for for 25 mins and then speaking to someone for 15 making progress, I got cut off!
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WPQC
(@WPQC3) reported
@VirginMedia your WIFI soo bad its like playing siege with a 4 year old that speaks Arabic and doesn't have any thumbs or fingers !!
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David White
(@DavidWh27961021) reported
@redeyethe @virginmedia Absolutely and twitter they soon watching you even if you say **** or worst in your comments but don't check these accounts out ridiculous
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Christina Patterson
(@queenchristina_) reported
@virginmedia It’s not about my feelings, it’s about your customer service, or lack of it. Don’t worry, I’ll be writing to the CEO
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WPQC
(@WPQC3) reported
Virgin media is soo **** you might as well have 2 lemons and a piece of wire. overpriced!! I'm not on somalin servers I've plugged an ethernet into my Xbox literally directly into my router and i'm still somehow on 100ms !! fuming
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Graham McLeod
(@DrGMcLeod_Leeds) reported
@virginmedia We have a Hub 3. The intermittent connection and drop outs are not due to WiFi, as the speed and connection was fine all Sat. Since then bad. Also, the lack of time to answer the callback is cynical -one ring! They can claim I didn’t answer and now I’ll have to call back. Crap.
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Lew
(@LewWhu) reported
@virginmedia why is your **** internet dying
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Christina Patterson
(@queenchristina_) reported
@ViewforthHE @cynthia83225666 @virginmedia The absolute worst