Virgin Media Outage Report in Dunfermline, Fife, Scotland
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The latest reports from users having issues in Dunfermline come from postal codes KY11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Dunfermline, Edinburgh, Glenrothes, Livingston, Bathgate, Lochgelly and Kelty.
| City | Problem Type | Report Time |
|---|---|---|
 Dunfermline |
Internet | |
| Edinburgh |
Internet | |
| Glenrothes |
||
| Edinburgh |
Total Blackout | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia Still no reply from the initial text message I sent yesterday and my internet is currently off again and status page says no issues, this is getting beyond a joke! I'm trying to do school work with my kids, this is very frustrating
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Debbie
(@D3borah1404) reported
from
Livingston, Scotland
@virginmedia Theres no wifi or TV..tried your online service as the error code advised this yet doest help much ! I know how to switch the system on/off to reset ! customer service is a joke to get thru on !! And when you do they hang up 🤬 3rd time this has occured in the last 2 months!
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leila wallace 🦋
(@leilawallace) reported
from
Edinburgh, Scotland
hey @virginmedia your wifi is **** why are we paying for this 🙂🙂🙂🙂🙂🙂
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🏴 Shaun 🏴
(@Sm1987) reported
from
Glenrothes, Scotland
@virginmedia been trying to cancel my contract for weeks now and spending hours waiting on customer relations online with no one to talk to just a sales team offering me something I can't afford
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Still not fixed, a call has been logged to get someone out to fix it but it hasn’t happened yet
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Jason O
(@jayjay496) reported
from
Edinburgh, Scotland
can you please sort your internet out @virginmedia! I apprecIate there’s probably more people on the network during the week but at the weekend and a very hot summer night.. constantly dropping in and out. It’s not like it’s cheap to have you as a service provider!
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clairejazz
(@clairejazz) reported
from
Edinburgh, Scotland
Hey @virginmedia - having major connection problems in the EH6 area. I can’t work like this!
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@VirginMember @stephenp6255 @virginmedia Yeah, thanks, it appeared on the status page that there was an issue, but there must a bigger issue as 2nite it will go down again no doubt
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David Taylor
(@gm8arv) reported
from
Edinburgh, Scotland
@wendyg I can likely change protocol if needed. No notice from @virginmedia about any change required or email service degradation, but that’s typical.
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Isabel MacNeill
(@isabelembo) reported
from
Edinburgh, Scotland
@virginmedia I have logged a complaint - still waiting for a reoly
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Gemma Cairns
(@_Gemmaaaa_) reported
from
Edinburgh, Scotland
@virginmedia broadband is down again...
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Stuart 🏴
(@StuartSned) reported
from
Bo’ness, Scotland
@virginmedia what is going on with email accounts. I’m down!!
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bruce findlay #TestTraceIsolate ✌
(@brucerisk) reported
from
Edinburgh, Scotland
@virginmedia connection problems in Edinburgh's West End EH12
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Alex
(@AlexLamond1) reported
from
Edinburgh, Scotland
@martyajackson @virginmedia This seems to have been a UK wide issue, lots of talk of Vodafone, Sky, BT, EE and TalkTalk all having issues. All back up now though. Virgin shouldn’t have been affected but who knows at what box the issue lay
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Scotty Girdwood
(@Girdy17) reported
from
Edinburgh, Scotland
@virginmedia how do I cancel my subscription
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@stephenp6255 @virginmedia Not working again this morning, all my neighbours the same, so must be a localised issue in Glenrothes, happening almost every day
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conradsutherlanddunn
(@csd1234) reported
from
Kirkcaldy, Scotland
@virginmedia Not got a clue, they didn’t say, when we check online it says there are no known issues but speaking to an advisor yesterday they said that there was definitely a fault and they would get an engineer out ASAP
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia internet down again! This is happening every day, it's a joke.
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Jim Healy
(@jimhealy10) reported
from
Grangemouth, Scotland
@virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia Now apparently there’s a non descriptive network problem and my visit for tomorrow is on hold yet your status page says everything is fine...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Wynts
(@will_fpl) reported
@craigparke @virginmedia I have had a similar situation using Virgin, we got a new router recently which we were told would fix the problem. It hasn't. Our internet cuts out at least once a day, on top of that we have had a letter recently saying our bill will increase by £3.50 a month! Shocking tbh
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panzerfaust81
(@panzerfaust81) reported
@Ofcom Certainly - happy to detail how Virgin are failing to provide the service I am being charged for. Still no snail mail from @virginmedia - again breaking their contractual obligation. I an having to pay for BT wifi due to Virgin's repeated failures which I intend to recoup.
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paddy-jamaica
(@paddy_foran) reported
@virginmedia are the worst company I've ever dealt with. How hard can it be to give me what I'm owed and call me back. I have 3 open complaints and not one has been looked at. I now was again told I be called by 5pm again noting. Now you will not receive any payments. Not happy !
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Mark Brookes
(@BrookesPics) reported
from
Frome, England
@virginmedia the 0345 454 1111 number just doesn’t work / unavailable and the live chat has a waiting time of about 60 mins. How can a loyal long term customer talk to you ?
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Steve Mills
(@millsyblue) reported
@VirginMediaCare @virginmedia At the moment... a couple... been poor for some time now.
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Samantha Cullum 💙
(@sam_47_cheese) reported
@virginmedia I've tried restarting both WiFi and TV and nothing is working. I know I'm not the only one in the Worthing area with this issue. Will we have some info soon and compensation?
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DPH 🥀
(@PoeticJustice23) reported
My WiFi doesn't work like ever @virginmedia Seriously if it was free it would be fine but it isn't
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Colin Wooster
(@ColinWooster) reported
@whealie @virginmedia Don't let the Bxxxxxds get you down.q
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kevin cosgrove
(@silverstar23) reported
@TD7080 @smiles333 @virginmedia I must have been lucky asked to cancel they gave me same package from £59 to £37 no arguing
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Virgin Media
(@VirginMediaCare) reported
@millsyblue @virginmedia Okay. When you say a couple of devices approximately how many? It does seem like there is an issue irrespective of connected devices because your upload speed is considerably higher than your download.