Virgin Media outages and service status in Dunfermline, Scotland

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Queensferry, Kirkcaldy, Linlithgow, Livingston, Dunfermline, Glenrothes, and Cowdenbeath.

City	Problem Type	Report Time
Edinburgh	TV	1 day ago
Edinburgh	Internet	3 days ago
Queensferry	Internet	4 days ago
Edinburgh	Internet	4 days ago
Edinburgh	Internet	5 days ago
Edinburgh	Phone	9 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

• 
  🌸Jordy Deelight 🌸 (@jordy_deelight) reported 25 seconds ago from Edinburgh, Scotland

  Hi @virginmedia I’ve been trying to repeatedly change my package, are you having issues technically?

• 
  Laura Barbour (@dreamingisfree) reported 33 seconds ago from Bo’ness, Scotland

  service agent who tells me an appointment is scheduled for the 15th November. Shall I laugh or scream? 7 weeks with no WiFi? @virginmedia (2)

• 
  Alli (@Alli3Fifer) reported 2 minutes ago from Kirkcaldy, Scotland

  @virginmedia It will be interesting to know what ofcoms view is of virgin continuing to sell a service that has been known not to be working since at least Oct. Is it not an option to go back to a standard phone line rather than VOIP for vulnerable customers??

• 
  Jill Scorer (@JillScorer1) reported 8 minutes ago from Dalgety Bay, Scotland

  @lornagilmour_ @virginmedia @SkyUK How to make a complaint via phone. Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. WONDER IF THIS WOULD WORK?

• 
  Patrick McCarthy (@PatMcCarthy37) reported 10 minutes ago from Edinburgh, Scotland

  @virginmedia What is going on with your email service? You don't recognise my password causing me to keep changing it and now you've locked me out and stopped me doing that. Awful service.

• 
  victoria carolina (@vcash78) reported 13 minutes ago from Edinburgh, Scotland

  @virginmedia what’s going on. No service alllllll day in EH14 area?! Working from home impossible today … great service!

• 
  Fergus Wright (@fergus_wright) reported 16 minutes ago from Edinburgh, Scotland

  @Will_Jeffs @virginmedia Tbf ive had problems with my wifi for the last few days, what i done was unplug everything then wait a couple of mins then plug it all back in again then it was fine.

• 
  Nicola❤️🏳️‍🌈❤️ (@pixiecat5) reported 18 minutes ago from Cowdenbeath, Scotland

  @virginmedia no internet for 4 days now. Outage reported Fri. No updates other than the resolution date moving every day. No text updates as promised. @FifeCouncil you have cut the cable whilst replacing Streetlighting. Contact me please. I cannot work hence can't earn anything

• 
  Acky (@lexo6647) reported 26 minutes ago from Edinburgh, Scotland

  @virginmedia We have tried to problem solve ourselves and need help. A replacement box or an engineer, not a link to a forum. Do you have a link to a customer complaints department? Maybe I will get somewhere with them.

• 
  Scottish (@Scottish720) reported 32 minutes ago from Skinflats, Scotland

  @virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous

• 
  victoria carolina (@vcash78) reported 36 minutes ago from Edinburgh, Scotland

  I was left without service for a week with multiple lies, promises of calls that didn’t happen and appalling customer service … you promise compensation of a month for free, the next you state £650 for disconnection. We are in a coat of living crisis you idiots! @virginmedia

• 
  Peter Tuffy (@bigtoodle) reported 36 minutes ago from Edinburgh, Scotland

  @virginmedia yes well after waiting in for five hours yesterday for an engineer to come I was just told it had been rearranged for the 28th. The great pity is they never informed me to find out if that was OK, such gross inefficiency abounds within your organisation.

• 
  tootsietweets (@tootsieiam) reported 43 minutes ago from Edinburgh, Scotland

  Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱

• 
  Wendy Bell (@WendyBe54745206) reported 43 minutes ago from Edinburgh, Scotland

  @virginmedia Issues when you phone VM you are constantly transferred to different people cold transfer then if they put u on hold cut off .why is there no email or decent human web chat poor customer service I am still waiting to get complaints resolved

• 
  Peter Tuffy (@bigtoodle) reported 44 minutes ago from Edinburgh, Scotland

  @virginmedia Yes I have phoned yet again this morning so I think your organisation are considering some sort of compensation for the five weeks I have been without the service. No doubt it will be a paltry sum in comparison to what I pay every month.

• 
  Judith Boyle (@JudithBoyle3) reported 45 minutes ago from Livingston, Scotland

  @virginmedia A better service from virgin media

• 
  Peter Tuffy (@bigtoodle) reported 48 minutes ago from Edinburgh, Scotland

  @virginmedia at last, fixed at last, that’s only taken from the 20th Nov to the 28th of Dec to fix my home phone.

• 
  Acky (@lexo6647) reported 49 minutes ago from Edinburgh, Scotland

  @virginmedia the problem is now being dealt with and will need repair. Thanks for the help again although it shouldn’t be so difficult. Pensioners don’t have the knowledge to do what I had to do for my dad

• 
  Peter Tuffy (@bigtoodle) reported 50 minutes ago from Edinburgh, Scotland

  @virginmedia more problems with Virgin, their internet and phone service in EH 14 has had problems for two weeks, no refund for the loss of service though. I was cut off today after their call handler could not answer the simplest of questions on an overcharged bill.

• 
  Derek Scott (@DegsyScott) reported 58 minutes ago from Edinburgh, Scotland

  @benjitindz @virginmedia Product is good, customer service non existent

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ruanotblind (@EddieDunne43889) reported 7 minutes ago

  @griptmedia Yep he's right its rte its newstalk its Virgin media its every ******* msm network in Ireland, bauer media group the whole lot are ****. That's why we are here.

• 
  Andy T (@andrewtalbot72) reported 7 minutes ago

  @virginmedia @gblondon1 Good luck with that….!!! I did the same 18 months ago… after 4 months of Virgin messing up my bills I moved back to @skytv The call centres are simply the worst I’ve ever encountered A much better service imo…

• 
  ARYA (@lfcaryaa) reported 9 minutes ago

  An utter clown show from @virginmedia and @tntsports @rugbyontnt for messing up coverage again. Timeless errors. #BATvEXE #PremRugby

• 
  Sean Pearson (@soapyrct) reported 10 minutes ago

  @gblondon1 @skytv @virginmedia I would rather have no Internet or TV than go with Virgin! Probably the worst company in the UK (and India) but hope you get no issues!

• 
  Rob Jones (@robhjones) reported 13 minutes ago

  @virginmedia I’ve only used iplayer since changing but it’s impossible to watch anything so there’s obviously some connection problem and extremely annoying as its in the evening when we watch

• 
  Way Of The Hunter 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@ACaldwell68074) reported 15 minutes ago

  @O2 @davehpayne The Hassle I have to top up, Repeatedly having to re-enter my Name, address & bank details, which were all previously saved before virgin media interfered with my login, I'm starting to consider leaving for another network provider, I lost all my carry over data because of it.

• 
  Niamh⁸ ¹| #20💿🎮 (@padmeosc) reported 20 minutes ago

  Virgin media fix your **** i wanna watch f1

• 
  tonyl (@cardiffian64) reported 21 minutes ago

  @virginmedia @gblondon1 Unfortunately Virgin are just as bad when it comes to customers who have been with them years. I’m looking to change broadband providers as they just hiked my package up. Anyone know of a good broadband provider

• 
  Johnny Sacrimoni (@BaltimoreClips) reported 26 minutes ago

  @virginmedia my WiFi is broken help thack you

• 
  sleuthtimelord (@sleuthtimelord) reported 30 minutes ago

  @virginmedia Virgin media lies to its customers who request a hub 5 router., they will state that "its not compatible " or "only for 1gb customers only " this is both a lie even M100 customers have been given Hub 5 routers it is disgusting the lies that customer service tell