Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

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The latest reports from users having issues in Dunfermline come from postal codes KY12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 02/15/2026 13:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Livingston, Rosyth, Kirkcaldy, Dunfermline and Glenrothes.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh E-mail
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh E-mail
United KingdomEdinburgh TV

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • scott_coltherd Scott Coltherd (@scott_coltherd) reported from Edinburgh, Scotland

    @virginmedia You are trying to say if I had of picked the standard option I wouldn’t of had any problems. Virgin media is a joke these days. phone calls every day to try and upgrade my package even tho I tell them to stop calling. Moving house soon but will get sky after 10 years with virgin.

  • hassanrh Raza (@hassanrh) reported from Edinburgh, Scotland

    @virginmedia Hi- yes, just had a truly awful call so I raised a complaint, reference is C2312202125. Looks like a few more days of suffering with an unreliable internet system, with devices sometimes working other times not working.

  • olsoweir George (@olsoweir) reported from Edinburgh, Scotland

    @virginmedia trying to give you guys money setting up a new broadband connection and the rep hangs up after being on the phone for 30 mins, doesn’t call back. How am I supposed to sign up with you now? Soooo poor.

  • StuartIGray Stuart Gray (@StuartIGray) reported from Edinburgh, Scotland

    @virginmedia I have a hub 3 the main white light is on. Have tried resetting and factory reseting as advices on your website but there is no signal when I search on any device.

  • janewilson_1812 Jane Wilson (@janewilson_1812) reported from Edinburgh, Scotland

    @virginmedia lovely engineer today fixed everything. Your customer service had removed the wrong box and I’m now the proud owner of new V6 which actually plays Netflix! Took three weeks of my life but hey ho!

  • rebecca_curtis Rebecca Curtis-Moss (@rebecca_curtis) reported from Edinburgh, Scotland

    @2wheels2dex @virginmedia No, as in the internet cuts off a lot. The reason I think it’s a MacBook problem is I’ve sat with both a laptop and a MacBook on zoom simultaneously, one has cut out repeatedly whilst the other’s been fine. Every MacBook (three) in the house has had the same problem.

  • Gosia79K lucy (@Gosia79K) reported from Edinburgh, Scotland

    @virginmedia Yes. The network is showing for a second then disappears

  • JackSteves Jack Steves (@JackSteves) reported from Edinburgh, Scotland

    @AldoScrim89 @virginmedia Virgin Media are arseholes - I cancelled my contract with them last week only for them to renew it again without my consent. Raised a complaint as this is, you know, illegal. Complaint so far has been ignored. Arseholes mate

  • Lindsham1 Linda Hamilton (@Lindsham1) reported from Whitecross, Scotland

    Got Premier Sports for todays game through Virgin Media at £9.99 with the option to cancel after 30 days. 🇳🇬🇳🇬🇳🇬🇳🇬

  • StuartIGray Stuart Gray (@StuartIGray) reported from Edinburgh, Scotland

    Anyone else having WiFi issues with @virginmedia done everything they suggest online and now been on hold for 20mins. Two days without wifi is far from ideal. Lucky it’s the weekend and I just want to watch Bridgerton and not trying to do more important things.

  • JackSteves Jack Steves (@JackSteves) reported from Edinburgh, Scotland

    @virginmedia could I speak with someone to terminate my contract please?

  • StuartIGray Stuart Gray (@StuartIGray) reported from Edinburgh, Scotland

    @virginmedia I tried to but the network ID doesn’t show on any device.

  • JackSteves Jack Steves (@JackSteves) reported from Edinburgh, Scotland

    @AldoScrim89 @virginmedia They’re a horrible company - I swear they were never this bad pre-pandemic

  • rovingcameraman staticcameraman #staysafe (@rovingcameraman) reported from Edinburgh, Scotland

    Very unimpressed with @virginmedia #virginmedia , no surprise there it would appear. Sales pick up after one ring but when transferred to customer service currently on hold for 30 mins and counting. Each of those minutes brings me closer to wanting to cancel my subscription.

  • janewilson_1812 Jane Wilson (@janewilson_1812) reported from Edinburgh, Scotland

    @virginmedia Believe me I’ve been with you for 23 years and I have tried everything. I eventually already have an engineer coming tomorrow for a different problem was just not wanting another night with just channel 4!

  • scott_coltherd Scott Coltherd (@scott_coltherd) reported from Edinburgh, Scotland

    @virginmedia It was bad all the way through the undercard. It was not acceptable to charge for the bad picture. You are due a lot of people a refund.

  • fowley_dan Dan Fowley (@fowley_dan) reported from Edinburgh, Scotland

    @virginmedia trying to cancel my services as moving soon, get transferred the the moving team and you hand up on me! Phoned 3 more times and the same thing! Not phoning again, you can private message me for my details to the account to cancel

  • ambermhammond Amber Hammond (@ambermhammond) reported from Edinburgh, Scotland

    Bored of being fobbed off @bt_uk @OpenreachHelp No WiFi since December 18th, consistently promised fix dates and still no resolve. Escalated again today, no one will contact us till next week - promed today it would be fixed. If you're in Edinburgh just go with @virginmedia 😩

  • APaulHeron Paul Heron (@APaulHeron) reported from Edinburgh, Scotland

    @virginmedia I’ve got an engineer visit booked for Saturday as that’s all your website would let me do but it seems more likely it’s a network issue as the internet is fine between 9pm and 11am every day. It’s up and down the rest of the time. EH5 area.

  • ewalker287 Ewan A. Walker (@ewalker287) reported from Edinburgh, Scotland

    Dear @virginmedia. Working from home would be much easier if I had a wifi connection that didn't cut out so often and was slightly faster than your average snail. Just saying 🙃

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • rancidmd Simon Wilkinson (@rancidmd) reported

    @virginmedia Stop fobbing me off with your complaints section. Give me a number to call where I can get this matter resolved. All I want is broadband. No tv, no phone line. As a customer for 13 yrs, I do not expect to pay for delivery either. Shocking service.

  • Danger_Mike Mike Lovell (@Danger_Mike) reported

    @virginmedia hello, not had any WiFi this morning. Reset the router but nothing. Is there a problem in NR7?

  • HNRECKLEZZ Hamit Nallbani (@HNRECKLEZZ) reported

    My WiFi is down again!!!! @virginmedia respectfully, you guys are the worse!!!!

  • kingshrimper Tom Dixon (@kingshrimper) reported

    @virginmedia our Internet is going down several times a week now in CM1. Obviously an issue, nothing wrong with equipment, please advise?

  • MietzieK *Hanage* (@MietzieK) reported

    @virginmedia Hi please can you explain why your service drops every night every 5 mins that I cannot even watch a movie when I’m paying over £60 for internet alone? What is your justification? This is a breach of contract as you don’t provide services that i pay for. Thief.

  • sheen74 shaun gale (@sheen74) reported

    Hi @NetflixUK my new @virginmedia package is inclusive can I cancel my direct subscription without issues?

  • FrazzzYT Frazzz (@FrazzzYT) reported

    Unsure what week we're on with Virgin Media just out right doesn't work... *Sigh*

  • GriffithsH_ Helen Griffiths (@GriffithsH_) reported

    @virginmedia @virginmedia I have still heard nothing on this and no-one sent a link for a webchat to resolve the issue yesterday at the agreed time. Please advise how to resolve this issue.

  • RibShark RibShark (@RibShark) reported

    @JustLemres could be from virgin media in the UK, seems to be the only streaming service that has it in the world right now (unfortunately I am not with them so I can't check)

  • RibShark RibShark (@RibShark) reported

    @WumpaGem Yes, there is a WEB-DL, not known where from (though Virgin Media in the UK appear to have released the film on their streaming service?). Quality is really not great though, there's a ton of compression artifacts and what looks like deinterlacing artifacts too.