Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

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The latest reports from users having issues in Dunfermline come from postal codes KY11 and KY12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 01/23/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Kirkcaldy, Dunfermline, Glenrothes and Livingston.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet
United KingdomKirkcaldy TV
United KingdomEdinburgh Internet
United KingdomKirkcaldy E-mail
United KingdomEdinburgh Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • robbiedinho8 Robbie (@robbiedinho8) reported from Edinburgh, Scotland

    @virginmedia I’ve had no broadband for over a week now. Terrible, terrible customer service as well.

  • HighlandLoon 🏴󠁧󠁢󠁳󠁣󠁴󠁿King of Rock🏴󠁧󠁢󠁳󠁣󠁴󠁿⭐⭐🇦🇹 (@HighlandLoon) reported from Edinburgh, Scotland

    @virginmedia Netflix not working on my Tivo Box.... What's going on with your services😡😡

  • mastermc0 Grant (@mastermc0) reported from Livingston, Scotland

    @virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money

  • beckymerchant Becky Mill (@beckymerchant) reported from Edinburgh, Scotland

    @virginmedia We are trying to cancel our broadband and tv account and your website and phone service are making it Impossible to do this!! It is extremely unclear how to do this!

  • gm8arv David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported from Edinburgh, Scotland

    @G4ELI @GD3YEO @virginmedia Sounds better! Good service from PlusNet? BT don’t have a good reputation.

  • santababy100 Sandra Beattie (@santababy100) reported from Edinburgh, Scotland

    Anyone else having issues with @virginmedia in Edinburgh today? My box keeps crashing 😡

  • isabelembo Isabel MacNeill (@isabelembo) reported from Edinburgh, Scotland

    @virginmedia - why is our internet service so intermittent? Keeps dropping out every 20 mins or so? We have rebooted several times.

  • louisegray90 Louise (@louisegray90) reported from Edinburgh, Scotland

    @virginmedia Are you able to confirm if my complaint has been received? Filled in the web form as per instruction, there has been no acknowledgement?

  • rykoonmesto7 Ryan Meston (@rykoonmesto7) reported from Edinburgh, Scotland

    @jm10695 @TwitchMutedFFS @virginmedia Personally it's been fine for me since the major outage few months ago so hopefully back up asap

  • Kevaldo210516 Last Minute (@Kevaldo210516) reported from Edinburgh, Scotland

    @HomeOfHibs Virgin media broadband is a real problem. Can’t get on at all but can with 4G

  • alied321 Alison (@alied321) reported from Livingston, Scotland

    @virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?

  • aimeecrausaz1 Aimee C (@aimeecrausaz1) reported from Edinburgh, Scotland

    @virginmedia your service outage could not come at a worse time in the EH6 post code! First @HibernianFC game to watch in months and we have no Internet access!?

  • claireet21 Claire Elizabeth (@claireet21) reported from Edinburgh, Scotland

    @virginmedia assisting my mum on phone to you over an hour with no help being received what so ever. And to top it off one of your consultants gave her another customers details whom she doesn’t know over the phone. #dataprotectionbreach #terribleservice

  • jaagdoll Janey (@jaagdoll) reported from Bathgate, Scotland

    @virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?

  • gm8arv David Taylor 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇪🇺 (@gm8arv) reported from Edinburgh, Scotland

    @virginmedia Your CAPTCHA has stopped working. You click the correct images but get redirected to the login page.

  • aimeecrausaz1 Aimee C (@aimeecrausaz1) reported from Edinburgh, Scotland

    @virginmedia Fixed after no service all evening

  • bluejambo1874 Kenny Taylor (@bluejambo1874) reported from Edinburgh, Scotland

    @virginmedia seriously what is the point of your land lines? Never works and if I try to cancel it my payments go up !! Redic

  • sus176 Susan (@sus176) reported from Edinburgh, Scotland

    @JillianArchibal @HibernianFC I’m was getting same Jill, think there is an issue with Virgin Media

  • alanjrobertson Alan Robertson (@alanjrobertson) reported from Edinburgh, Scotland

    @virginmedia @CitizenSnagging My parents Virgin Media Internet service is down just now - could it be related as they're in the area?

  • steviewhite1 Stevie White (@steviewhite1) reported from Edinburgh, Scotland

    @virginmedia what is with the slow and intermittent WiFi? Are you experiencing outages?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • hellensysafc craig hellens (@hellensysafc) reported

    @virginmedia Thanks, we will try that. Its for my Mam but now we are looking think she has never registered an online account.

  • 5littlestarsan1 5littlestarsandthebigGoldOne (@5littlestarsan1) reported

    @TheAthletic Just in time for me to cancel my virginmedia subscription.

  • boltybabe Boltybabe (@boltybabe) reported

    @virginmedia Always additional cost to get something you should have already, good signal? Yet new customers get all the latest kit with loyal customers stuck with old tech

  • rdavies1983 rachel davies (@rdavies1983) reported

    @virginmedia I can understand a couple of pound but thats a joke i will be phoning to cancel it all anyway!!!

  • Sparklymanda sparkles (@Sparklymanda) reported

    @virginhelp @virginmedia Thank you. I have no network to even phone

  • hellensysafc craig hellens (@hellensysafc) reported

    @virginmedia need help trying to log into an account. Have all the details but getting an oops sorry message.

  • JackieMcCaffert Jackie McCafferty (@JackieMcCaffert) reported

    It’s not often I complain about companies but Virgin Media must be one of the worst companies to get a refund from. We have been waiting £96 refund since January, numerous webchats and phone calls still waiting. Would never recommend them to anyone. Bunch of liars 😡😡😡😡

  • brysatra 𝓂 𝒶 𝓎 𝒶 𝓇 (@brysatra) reported

    @virginmedia Did you actually read what was in my tweet? Your telephone support couldn’t facilitate same. Because they either disappeared or the call was disconnected. The SMS number is just a bot and couldn’t help me either.

  • peterjs0007 Pete (@peterjs0007) reported

    @virginmedia Who will tell me they can’t do anything because somebody can’t do their job properly. How is it not noted that I referred somebody by the QR code, using the engineer reference and supplying a mobile number which VM used to call a customer and sign them up

  • marccit1962 marc citron (@marccit1962) reported

    @virginmedia That's when my virgin media Internet outage must have happened.