Virgin Media Outage Report in Dunfermline, Fife, Scotland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Dunfermline come from postal codes KY11 and KY12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Glenrothes, Kirkcaldy and Livingston.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Dunfermline |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
-
Debbie
(@D3borah1404) reported
from
Livingston, Scotland
@virginmedia Theres no wifi or TV..tried your online service as the error code advised this yet doest help much ! I know how to switch the system on/off to reset ! customer service is a joke to get thru on !! And when you do they hang up 🤬 3rd time this has occured in the last 2 months!
-
clairejazz
(@clairejazz) reported
from
Edinburgh, Scotland
Hey @virginmedia - having major connection problems in the EH6 area. I can’t work like this!
-
Andrew Bell
(@__ambell) reported
from
Edinburgh, Scotland
@DavidDPaxton Virgin Media has been terrible recently, awful
-
John
(@CollinsDecs) reported
from
Edinburgh, Scotland
@virginmedia I had an engineer out today as landline has been down for 4 days not that I minded as never use the thing. I mentioned my WiFi speed to engineer and he told me we were running at 59mbps & I’m paying for 200mbps although kindly sorted it for me. Just saying 🤔
-
Jason O
(@jayjay496) reported
from
Edinburgh, Scotland
can you please sort your internet out @virginmedia! I apprecIate there’s probably more people on the network during the week but at the weekend and a very hot summer night.. constantly dropping in and out. It’s not like it’s cheap to have you as a service provider!
-
bruce findlay #TestTraceIsolate ✌
(@brucerisk) reported
from
Edinburgh, Scotland
@virginmedia connection problems in Edinburgh's West End EH12
-
Jim Healy
(@jimhealy10) reported
from
Grangemouth, Scotland
@virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!
-
David Taylor
(@gm8arv) reported
from
Edinburgh, Scotland
@wendyg I can likely change protocol if needed. No notice from @virginmedia about any change required or email service degradation, but that’s typical.
-
🏴 Shaun 🏴
(@Sm1987) reported
from
Glenrothes, Scotland
@virginmedia been trying to cancel my contract for weeks now and spending hours waiting on customer relations online with no one to talk to just a sales team offering me something I can't afford
-
Scotty Girdwood
(@Girdy17) reported
from
Edinburgh, Scotland
@virginmedia how do I cancel my subscription
-
Kenny Taylor
(@bluejambo1874) reported
from
Edinburgh, Scotland
@virginmedia landline not working again!! Waste of time and money but costs more to get rid of the useless thing
-
Isabel MacNeill
(@isabelembo) reported
from
Edinburgh, Scotland
@virginmedia I have logged a complaint - still waiting for a reoly
-
Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@VirginMember @stephenp6255 @virginmedia Yeah, thanks, it appeared on the status page that there was an issue, but there must a bigger issue as 2nite it will go down again no doubt
-
Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia Still no reply from the initial text message I sent yesterday and my internet is currently off again and status page says no issues, this is getting beyond a joke! I'm trying to do school work with my kids, this is very frustrating
-
Leigh
(@muddlinleigh) reported
from
Edinburgh, Scotland
@virginmedia Yet again my broadband connection has disappeared, rebooting hub hasn't helped. This is happening every day and when I do get connected it's super slow, not good enough!
-
Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia Not as bad as it was but picture still freezing now and again but the mini tv guide has started freezing when moving through channels.
-
John
(@CollinsDecs) reported
from
Edinburgh, Scotland
@ColourMeGreen5 I’m led to believe that all internet providers slowed there supplies down during lockdown as they were getting hammered. My WiFi with @virginmedia has been slow for months and it’s meant to be their top speed. 😤
-
Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia Now apparently there’s a non descriptive network problem and my visit for tomorrow is on hold yet your status page says everything is fine...
-
leila wallace 🦋
(@leilawallace) reported
from
Edinburgh, Scotland
hey @virginmedia your wifi is **** why are we paying for this 🙂🙂🙂🙂🙂🙂
-
Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia status page is down, so unable to check if any issues, but our channels are not working properly, picture and sound keeps breaking up on all channels.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Chris H
(@Chris_to_the_H) reported
@virginmedia your main customer service number is saying "this person's phone is switched off. Try again later or send a text"
-
Sammy-Jo
(@Sammy_Gauntley) reported
@virginmedia I've done all of those things - which btw number 3 on that page is to order a booster. So what is the solution to my WiFi signal not reaching the bedrooms of a flat of you don't provide boosters anymore?
-
Mark (^_-)
(@DeepSpaceMark) reported
@virginmedia when does a credit for loss of service apply to my bill?
-
Steven Williams
(@MagicSteve28) reported
@virginmedia it’s saying over an hours wait and all I want to do is cancel a new order which is happily do online but that doesn’t appear to be an option
-
Anthony Skorczewski
(@antskor) reported
@virginmedia Complaint wasn’t listened to properly it’s impossible to get through on the phone. Once you have people’s business you don’t even care about their issues
-
Al Studd
(@althepieman) reported
hey @virginmedia i've been on hold for nearly an hour and been transferred 4 times while trying to cancel my account, its almost like you told your call centre staff to make it impossible to cancel #virginmedia
-
Clare
(@clareketts) reported
@virginmedia Still rubbish. What the problem? When will it be fixed? We and our neighbours have children sitting online GCSE and A level mocks plus parents trying to WFH!
-
Caron Williams
(@caronw_com) reported
@virginmedia The text service tells me to phone. I do not have a virgin landline. I do not know anyone with a virgin landline. Sort out your phonelines!
-
debs
(@Debs8765) reported
@virginmedia is there a problem at Virgin... The auto service is engaged, how is that possible? Cannot get thru to pay my bill!
-
Penny Jones
(@jones_penny) reported
@virginmedia I've been trying since Friday to get a response from your customer service team to tell you I'm moving. Impossible to get a response online or by phone.