Virgin Media outages and service status in Dunfermline, Scotland

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Livingston, Edinburgh, Kirkcaldy, Rosyth, Dunfermline, Queensferry, Linlithgow, Glenrothes, and Cowdenbeath.

City	Problem Type	Report Time
Livingston	TV	23 minutes ago
Edinburgh	TV	1 day ago
Kirkcaldy	Phone	3 days ago
Edinburgh	Wi-fi	4 days ago
Edinburgh	Internet	4 days ago
Edinburgh	Internet	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

• 
  Tullia (@thelifeoftul) reported 8 seconds ago from Edinburgh, Scotland

  @ScottM083 @virginmedia If that’s the case then Virgin need to communicate this to their customers as the lack of communication is doing more damage than the lack of wifi at this point! 🙈

• 
  The Bar Fly (@thebarfly) reported 2 minutes ago from Edinburgh, Scotland

  @virginmedia Is there a broadband outage in Edinburgh EH11 just now?

• 
  Jill Scorer (@JillScorer1) reported 3 minutes ago from Dalgety Bay, Scotland

  @lornagilmour_ @virginmedia @SkyUK How to make a complaint via phone. Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. WONDER IF THIS WOULD WORK?

• 
  Acky (@lexo6647) reported 5 minutes ago from Edinburgh, Scotland

  @virginmedia as it was tiresome and he can’t get through to anyone. The same problem I had today. He has his phone, broadband and tv with you. His mobile as well I reckon. Having spent a good bit time today going through all the stuff on the phone to eventually be hung up on is infuriating

• 
  Alli (@Alli3Fifer) reported 11 minutes ago from Kirkcaldy, Scotland

  @virginmedia It will be interesting to know what ofcoms view is of virgin continuing to sell a service that has been known not to be working since at least Oct. Is it not an option to go back to a standard phone line rather than VOIP for vulnerable customers??

• 
  Nicola❤️🏳️‍🌈❤️ (@pixiecat5) reported 16 minutes ago from Cowdenbeath, Scotland

  @virginmedia no internet for 4 days now. Outage reported Fri. No updates other than the resolution date moving every day. No text updates as promised. @FifeCouncil you have cut the cable whilst replacing Streetlighting. Contact me please. I cannot work hence can't earn anything

• 
  Les Rey .Erso Meero Live in the city of Light (@amypond4ever) reported 17 minutes ago from Glenrothes, Scotland

  @virginmedia IAM tweeting you for the third time today why is You tube on my Search and Discover not working?! I'll tweet you every day for an Answer about This we pay for this why is it Not working????!!

• 
  Kim667 (@Kim6672012) reported 19 minutes ago from Kirkcaldy, Scotland

  @virginmedia poor show @virgin media. Nothing works! Not even the app or your service status page.

• 
  James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported 19 minutes ago from Edinburgh, Scotland

  @virginmedia What complex issue? Can you explain what it is? Your service status says it’s fine. I have to wait a week for an engineer. Forgive me for being cynical.

• 
  Patrick McCarthy (@PatMcCarthy37) reported 23 minutes ago from Edinburgh, Scotland

  @virginmedia I have still not heard from you other than to be told that the email account I can no longer access, is not associated with the account we've had with you for 25 years. Am I supposed to just accept this? How do I escalate a complaint?

• 
  Geraldine Daly (@Giannop) reported 26 minutes ago from Edinburgh, Scotland

  @virginmedia Estimated fix 19.45 😭

• 
  lostinleith 🇺🇦 (@neillhope) reported 27 minutes ago from Edinburgh, Scotland

  @vmbusiness your internet is so down in EH5 even your outage checker is down!

• 
  Patrick McCarthy (@PatMcCarthy37) reported 29 minutes ago from Edinburgh, Scotland

  @virginmedia Neither of these things have happened. The last person on the help desk that I spoke to denied that the account was associated with my VM account and did not want to talk to me. Nothing happens when the Help Desk can't sort it themselves Please deal with this.

• 
  seldomseenkid (@seldomseenkid) reported 36 minutes ago from Edinburgh, Scotland

  @vmbusiness Down for the second time in a week. Poor

• 
  James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported 37 minutes ago from Edinburgh, Scotland

  @virginmedia If I phone there is a message saying there is a complex fault. The online fault tracker says there isn’t. Hard really to understand what the problem is and when and how it will be fixed. Still no service at all. Not impressed.

• 
  tootsietweets (@tootsieiam) reported 44 minutes ago from Edinburgh, Scotland

  Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱

• 
  seldomseenkid (@seldomseenkid) reported 54 minutes ago from Edinburgh, Scotland

  @virginmedia internet down. Again. Why?

• 
  Tullia (@thelifeoftul) reported 55 minutes ago from Edinburgh, Scotland

  @virginmedia @virginmedia now your service status is saying there are no issues in the EH7 area yet we’ve received a text that we won’t have wifi yet again till tomorrow morning? Please can you communicate what is going on?

• 
  Derek Scott (@DegsyScott) reported 56 minutes ago from Edinburgh, Scotland

  @virginmedia Stupid question!

• 
  The Bar Fly (@thebarfly) reported 56 minutes ago from Edinburgh, Scotland

  @virginmedia I also phoned to report on Thursday but was then told yesterday there was no record of that so must be lying. The customer service on the phone is truly atrocious. Your services are great when they work, your customer services the opposite.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lynne (@lynne_thomson2) reported 5 minutes ago

  @virginmedia I have done all that earlier today and keep checking and still states no known issue. However was advised through chat online with a staff member there was an issue in my area with hope of it being back up within 24 hours! Everyone is getting same messge when checking online!

• 
  Joe Farrugia 🇬🇧🇲🇹🇪🇺 (@JoeFarrugia) reported 6 minutes ago

  Being messed up by @virginmedia. 1st we were never told the old box must be returned then they charge £90 for not returning it. Trying to get this sorted is such a hassle. You’re told one thing, nothing gets done then you’re told something else.

• 
  Paul ▶️ (@customerchamp1) reported 10 minutes ago

  Who remembers when @O2 customer service was good? Since the merger with the appalling @virginmedia it's been absolutely diabolical. Trying to help a vulnerable relative, been on hold for 45 minutes 🤮🤮🤮 to reset his password. Shameful.

• 
  Danny Morris (@danny_9_morris) reported 10 minutes ago

  @virginmedia Still intermittent, the app says no issues but clearly something is wrong

• 
  Legal Eagle. (@ACLegalServices) reported 11 minutes ago

  @virginmedia I am seriously thinking of leaving Virgin after 25 years or so as you are about to double my bill to £62.00 a month for speeds of 120mbps. Any recommendations to replace them with a reliable service, that I have had with Virgin. Difficult to talk to them on phone

• 
  Gloucester Glass (@gloucesterglass) reported 12 minutes ago

  Getting more than a little tired of really poor internet in GL2 @virginmedia I rely on it especially with the very poor Virgin/O2 mobile signal in my area. Pull your socks up Virgin this is not what I am paying for. Next week you expect me to connect my landline to my router!

• 
  Darren Hayes (@darrenhayes1973) reported 12 minutes ago

  @virginmedia I will be cancelling my account anyway after this and subsequent poor service after it

• 
  Philip Griffin (@PhilipGrif54755) reported 13 minutes ago

  Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @4k_iptv_zone1 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

• 
  vikas tripurneni💙 (@drvikaz) reported 14 minutes ago

  @SkySports @virginmedia what’s the point of subscribing to @SkySports .. never covers anything important or significant..!

• 
  UnTzY 🚶🏻 (@untzy) reported 16 minutes ago

  @HayekAndChips @virginmedia @MartinSLewis They are a nightmare, make it hard as possible to cancel.