Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Dunfermline come from postal codes KY11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 03/03/2026 18:30

March 03: Problems at Virgin Media

Virgin Media is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Glenrothes, Dunfermline, Livingston, Bathgate, Rosyth and Kirkcaldy.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh E-mail
United KingdomEdinburgh Internet
United KingdomGlenrothes Internet
United KingdomEdinburgh Wi-fi
United KingdomDunfermline Internet
United KingdomEdinburgh Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • brucerisk bruce findlay (@brucerisk) reported from Edinburgh, Scotland

    @virginmedia Ongoing problem. Engineers were meant to visit between 8.00am and 12.00 noon today. Didn't come and didn't notify me. TV working for a while but not consistently and faltering from time to time. Been kept waiting on phone for 10 minutes now hoping to speak to someone...poor show.

  • scurloguechamp mick g (@scurloguechamp) reported from Edinburgh, Scotland

    @virginmedia Sick to death of scam phone calls. Offcom states its the provider/supplier who has responsibility..yet..Virgin media do nothing. Shameful service..makes you wonder how they get your number in the first place..#integrity of phone provider.

  • kinneil_ynwa James Scott (@kinneil_ynwa) reported from Dunfermline, Scotland

    @virginmedia this is getting silly. 4 times I have called to give you my business and just stuck listening to crap hold music....should I just stick with @sky

  • jillheartsnyc Jill Robb (@jillheartsnyc) reported from Edinburgh, Scotland

    @virginmedia No I haven’t.. not sure much can be done. I can’t have a V6 box as you won’t allow me to use a different broadband service (I don’t pay for my current broadband..) so I’m stuck with aging technology of TiVo 😞

  • brucerisk bruce findlay (@brucerisk) reported from Edinburgh, Scotland

    @virginmedia Trying to raise a complaint is made extremely difficult when you're put on hold for 26 minutes and then get cut off as the phone also breaks down. Virgin really need to fix their @virginmedia services, before attempting space travel.

  • Scott_Currie_18 Scott Currie (@Scott_Currie_18) reported from Edinburgh, Scotland

    @virginmedia I have reached out. 5 times. Each time it has not been dealt with. Every time I’ve been told the problem has been rectified and it hasnt. They are telling me different things, no one has a clue. You can’t take money out of peoples bank account then put it into credit

  • gm8arv David Taylor (@gm8arv) reported from Edinburgh, Scotland

    @virginmedia I’d just like someone to check at the head-end, my service configuration, compatibility with my modem, and then we can start testing if necessary. For now I can monitor and reboot the modem.

  • Billybop Billy McKirdy (@Billybop) reported from Edinburgh, Scotland

    @virginmedia I’ve been on hold for last 30 minutes trying to report my broken remote control, I understand that demand is heavy but this is unacceptable. Please contact me

  • Scott_Currie_18 Scott Currie (@Scott_Currie_18) reported from Edinburgh, Scotland

    I spent 4 hours on the phone in Lanzarote last week and was assured that the problem had been resolved and in September 99 pounds would be coming out of mine and Lucy’s account. I’ve just been billed 165 pounds for September. Get it sorted @virginmedia

  • brucerisk bruce findlay (@brucerisk) reported from Edinburgh, Scotland

    @virginmedia Called it.. no help. Automated reply said there was no problem and hung up. Tried 150 for third time and am waiting yet again to talk to someone...13 minutes and counting.. I'm afraid this is happening too often...it's really a very poor service ( and expensive)... 15 mins now!

  • mastermc0 Grant (@mastermc0) reported from Edinburgh, Scotland

    Never had so much trouble trying to spend more money with a company than I’m having with @virginmedia at the moment at least @SkyUK answer the upgrades line quickly!

  • tictocthenoo lewis beattie (@tictocthenoo) reported from Edinburgh, Scotland

    @virginmedia WiFi , no signal at home and no Amazon Firestick TV , You obviously have a problem in EH10, can you confirm so we are not confused switching our routers off and on😡

  • luxeventsltd Lux Events (@luxeventsltd) reported from Edinburgh, Scotland

    Hey world! @virginmedia are having issues with telephone lines which means you can’t reach us at the moment. Should be fixed PM but I’m the meantime email or mobiles pls 😀

  • Scott_Currie_18 Scott Currie (@Scott_Currie_18) reported from Edinburgh, Scotland

    Honestly @virginmedia are a joke. Our contract ended in April so I phoned to cancel. They convinced me to stay with a deal for 99 pounds with a 50 pounds off loyalty voucher. Since then we have been charged 138.99, 138.99, 140 and they wrongly took 155 out last week

  • paigealice_xo 𝒫𝒶𝒾𝑔𝑒 𝒜𝓁𝒾𝒸𝑒 ♛ (@paigealice_xo) reported from Edinburgh, Scotland

    Literally been on the phone for over 3/4 of an hour trying to cancel my Virgin Media account. Stop trying to sell me stuff I just want to cancel

  • LorneCallaghan ✭✭Lorne Callaghan✭✭ (@LorneCallaghan) reported from Linlithgow, Scotland

    @virginmedia is there a problem with smtp server for Blueyonder. Trying to forward emails to someone through Android phone. Settings are correct but told can't send message. Last month I couldn't send emails with any attachments (under size limits)

  • jillheartsnyc Jill Robb (@jillheartsnyc) reported from Edinburgh, Scotland

    Trying to watch via catch up on #stvplayer via @virginmedia #tivo is nothing short of torture. Super slow responses loading / between menus, buffering and you can’t fast forward adverts.. really need to catch up with the times, customer viewing habits and expectation

  • McEchelon Melissa McKinnon (@McEchelon) reported from Edinburgh, Scotland

    @virginmedia help! My mobile phone number was meant to transfer to you yesterday. Online it still says processing, and I can use the Internet and send texts and call out. But nobody can call or text me! Feeling slightly frustrated. :(

  • DarrellB91 Darrell Anne Atkins (@DarrellB91) reported from Livingston, Scotland

    Trying to deal with @virginmedia on behalf of my Gran is one of the most frustrating things. All we want to do is downgrade her package and I've been passed to so many different people. I bet they would keep you on the phone if you wanted to cancel!

  • brucerisk bruce findlay (@brucerisk) reported from Edinburgh, Scotland

    and the ongoing never ending breakdowns @virginmedia continue in #Edinburgh's West End today. At least 7 or 8 times every year since Virgin launched... poor show.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • stevehalluk Steve (@stevehalluk) reported

    @virginmedia It's all devices go off and on. The *** only ever shows a white light. It never changes colour

  • HeidiRomRice Heidi Rice (@HeidiRomRice) reported

    @virginmedia Apparently not! Also used the app and says service is fine WTH? I’m paying £80+ a month for this … currently watching the Manchester derby and we can’t see the ball!!!

  • ben_jevtic ben (@ben_jevtic) reported

    @virginmedia @Hallows1981 Please can you let me know when this is resolved as I am having issues also, will we be compensated for this? The service has been appalling recently I must admit

  • AmandaRiches Amanda Riches (@AmandaRiches) reported

    @virginmedia we have been with you about 3 weeks from BT and this is the second time the WiFi has been down. And no fix until 6th Oct? This is totally unacceptable. Is this information correct?

  • carlmarston Carl Marston (@carlmarston) reported

    Can anyone recommend another internet provider that gives good speeds in the Groby area. Shame as been with @virginmedia for YEARS and internet has been great. Shame their customer loyalty is so shocking

  • NicholasAlmond7 Nicholas Almond (@NicholasAlmond7) reported

    @virginmedia @idriselba I would watch but I can't because the WiFi is down again

  • caitlin_stubbs Caitlin Stubbs (@caitlin_stubbs) reported

    @virginmedia I haven’t been able to sort out getting internet at my new property (which I own with my partner) and we have no ability to work now as we rely on internet to work from home. The account for the previous owner needs to be closed as they sold the property. Please help me!

  • Radebreast Graeme Radebe (@Radebreast) reported from Ormskirk, England

    @virginmedia what have you done to the Sky TV app - its constantly buffering and showing error messages. Just awful service. Please can you get this sorted ASAP please.

  • carlmarston Carl Marston (@carlmarston) reported

    Please help. Been in contact with @virginmedia for 3 days, day 1 promised a call back, day 2 no call back so contacted again, couldn’t help as system down to look at deals, day 3 contacted them again and after close to 5 hours offered me a deal double to that online… cont

  • carlmarston Carl Marston (@carlmarston) reported

    @virginmedia You have offered me deals on live chat that are ridiculous when I want to drop an item from my package. Unless I get offered what you show online for a new customer I’m moving. @virginmedia you have insulted a loyal customer with offering me a couple of pound off me bill