Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Dunfermline come from postal codes KY11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 03/05/2026 05:15

March 05: Problems at Virgin Media

Virgin Media is having issues since 08:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Glenrothes, Dunfermline, Livingston, Bathgate, Rosyth and Kirkcaldy.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh E-mail
United KingdomEdinburgh Internet
United KingdomGlenrothes Internet
United KingdomEdinburgh Wi-fi
United KingdomDunfermline Internet
United KingdomEdinburgh Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • LeighAnneBaker7 Leigh-Anne Baker (@LeighAnneBaker7) reported from Edinburgh, Scotland

    @virginmedia the service is really awful. Been told I’ve been upgraded but connection keeps dropping out and I can’t get anyone to speak too!

  • tiaralove_uk Jill (@tiaralove_uk) reported from Edinburgh, Scotland

    @virginmedia Been trying to cancel account for weeks, moving house very soon. Do I disconnect equipment when I leave and cancel DD! Appalling customer service, will now not be using Virgin at new house.

  • kitmeh Kit Donaldson (@kitmeh) reported from Edinburgh, Scotland

    @virginmedia Tried to but hilariously the site said it was down. I phoned up and got a lovely person who managed to do something which initially fixed it worse but now it's all shiny again. 🤞🏼

  • NickBreakerNCO NickBreaker (@NickBreakerNCO) reported from Edinburgh, Scotland

    @virginmedia @virginmedia perfect timing for this ad coming up on my TL. My coverage in Edinburgh has been shocking recently. Sat 2 metres from the box & unstable zoom connections all day. Loyal customer needs assistance!

  • terence_orr Terence Orr (@terence_orr) reported from Edinburgh, Scotland

    @virginmedia hmm replying to newer tweets but not mine.... I guess only option now is to file a complaint.

  • RJBayley RJ Bayley, home studio voice artist 🎙️ (@RJBayley) reported from Edinburgh, Scotland

    @virginmedia hi is anyone actually working on your online chat service today? Thanks

  • kitmeh Kit Donaldson (@kitmeh) reported from Edinburgh, Scotland

    And my interwebs are down again. Been happening a lot since I nearly left last week. No known faults in area. Anyone else struggling in North Edinburgh? I think @virginmedia are punishing me. 🤔

  • mrscxxxx lynn campbell (@mrscxxxx) reported from Edinburgh, Scotland

    @virginmedia not working again! Why is this!! It’s bloody constant. Cant get on to anything you want to watch.

  • terence_orr Terence Orr (@terence_orr) reported from Edinburgh, Scotland

    @virginmedia complaint C-130221789 filed. Shame you cannot be contacted by phone or online to resolve simple technical issue.

  • Johnmhunt John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    We sat down to watch Birds of Prey the new Harley Quinn film on Sky but @virginmedia on demand is broken for the whole weekend - how do I get a refund? It had already started on Sky linear so have had to record it and watch another day. Disappointing.

  • SeanKeltie Sean Keltie (@SeanKeltie) reported from Edinburgh, Scotland

    @virginmedia I’ve spent 1.5hrs on the phone about my slow speeds, virgin rep told me to reset my hub, lost full internet then hung up. Appalling

  • GailVEynon Gail Richardson (@GailVEynon) reported from Edinburgh, Scotland

    @virginmedia We’ve done this. We just want to speak to someone with some authority who can fix this ridiculous situation without conning money out of us.

  • Johnmhunt John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    @virginmedia Hi it was just Sky movies on demand not working for one night in the end. We ended up watching something on All 4 via a Firestick rather then the film we were intending to watch as it was unavailable.

  • LMEvans95 Lloyd Evans (@LMEvans95) reported from Edinburgh, Scotland

    @virginmedia hello folks, I do now have a minor issue - my new Hub 3.0 has a flashing green power light and solid green WiFi light, this has been the case for a few hours now despite being told (in a text message) I had received a signal and all wires are firmly connected?

  • LMEvans95 Lloyd Evans (@LMEvans95) reported from Edinburgh, Scotland

    @virginmedia trying to reschedule a QuickStart delivery but having no joy so far, can you help please?

  • muppling Badly-optimised primate (@muppling) reported from Edinburgh, Scotland

    @virginmedia But you use bottom of the barrel routers that fail all the time while literally overcharging me, so how about fixing that stuff before touting your own quality?

  • GailVEynon Gail Richardson (@GailVEynon) reported from Edinburgh, Scotland

    @virginmedia So we can’t easily escalate to a manager the way you first implied? We will raise a complaint which will now include the fact that customer service is inadequate while you work from home. This stress is not helpful while I am pregnant - this should have been easy to resolve

  • hmfcalum Calum Mackenzie (@hmfcalum) reported from Edinburgh, Scotland

    @virginmedia You couldn’t care less about feedback, otherwise it would be easy to contact you, over various platforms. Will cancel my direct debit - I’m sure BT will happily take my business & provide a better service than Virgin.

  • PuffCandy30 Mandy McBain (@PuffCandy30) reported from Edinburgh, Scotland

    @virginmedia Service really bad in Edinburgh just now. Keeps dropping out yet when i run a test says everything ok.

  • terence_orr Terence Orr (@terence_orr) reported from Edinburgh, Scotland

    Hi @virginmedia, how do I speak to an actual person at Virign Media about a fault with my Hub 3? When I call automated service says restart Hub then hangs up on me. This does not solve the problem.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • robcalhoun Hooner (@robcalhoun) reported

    I can recommend never using @virginmedia . I have never witnessed such ineptitude. I wish to cancel my subscription and never use them again. And they won't let me.

  • Oldandbored1 Oldandbored (@Oldandbored1) reported

    @virginmedia Every other phone on my account gets over 400mps network speed when connected

  • Goatmasterfunk Goatmasterfunk (@Goatmasterfunk) reported

    @virginmedia why is your mobile phone signal so rubbish? I’ve been in Canary Wharf all day and had no service or 3G longer than I’ve had any usable 4G. Same problem at Lewisham. No wonder I never use any date @EE #virginmobile #4G

  • Cobby309299 MrPink111 (@Cobby309299) reported

    @virginmedia Made more than 12 calls to sort and just notes taken but no calls back, complaints not actionex after promised calls back. Told would be reimbursed some monies due to outage but no discussion to what amount. the distress is the worst I have ever encountered.Would go back to sky

  • Cobby309299 MrPink111 (@Cobby309299) reported

    @virginmedia Returning customer after 8 years. Needed improves broadband. Self install early April but due to area issues and failing on Virgin side to understand I had no service, then an engineer reconnected my property end of the month after my sky broadband finished so no internet 3 days

  • Pete_Js Pete J (@Pete_Js) reported

    @virginmedia @hboardk This is basically what you get with virgin. So trying to charge you £51 for the package that is only £24pm for a new customer right now (100m + inclusive wkends). All this you aren’t a new customer stuff is disgusting. Ignore that people are loyal. 🙄

  • Braincapers Keith Hollinshed (@Braincapers) reported

    @virginmedia Is there a problem with the website? I'm trying to either reduce my bill or leave but the site keeps crashing?

  • davyjones34 Dave jones (@davyjones34) reported

    @virginmedia I have never been able to register with it , I'm not paying for something I can't get on and see whats going on with my account

  • thePompeyPope the pompey pope (@thePompeyPope) reported

    @virginmedia No that was done in February, works fine. She was supplied with the Emergency backup line but the engineer didn't install correctly. I've found that the back up battery not even unwrapped or connected. And the unit hadn't been switched on! So how did he test it worked?

  • MattUmby MattUmby 🔞 💙💛 (@MattUmby) reported

    @virginmedia It's still really slow and spotty. This is the only internet connection I have, I'm getting quite stressed out