Virgin Media Outage Report in Dunfermline, Fife, Scotland
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The latest reports from users having issues in Dunfermline come from postal codes KY11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Bathgate, Lochgelly, Glenrothes, Kelty, Livingston and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Wi-fi | |
| Dunfermline |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Steve Passmoor
(@Junkenstein72) reported
from
Edinburgh, Scotland
@TaylorandBesty @virginmedia ... or getting your own money back from them, they're the pits. **** them and **** Branson, I hope to never use any of his products ever again
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Andrew Bell
(@__ambell) reported
from
Edinburgh, Scotland
@DavidDPaxton Virgin Media has been terrible recently, awful
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Kenny Taylor
(@bluejambo1874) reported
from
Edinburgh, Scotland
@virginmedia been trying to get a fault fixed for weeks now on my TV service but cannot speak to anyone This is redic :(
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia status page is down, so unable to check if any issues, but our channels are not working properly, picture and sound keeps breaking up on all channels.
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Leigh
(@muddlinleigh) reported
from
Edinburgh, Scotland
@virginmedia I have and a new hub is being sent out but that doesn't solve the problem of getting connected in the mean time. I'm an agency worker and paid by the hour so am losing income by not being able to get online. 1/2
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Ian McPherson
(@IanatGyle) reported
from
Edinburgh, Scotland
Come on @virginmedia play fair. My services are down and I can only get support if I call but you hide your phone numbers. I need to know when the fault will be fixed as it impacts my ability to work
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Becky Mill
(@beckymerchant) reported
from
Edinburgh, Scotland
@virginmedia We are trying to cancel our broadband and tv account and your website and phone service are making it Impossible to do this!! It is extremely unclear how to do this!
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Alan Robertson
(@alanjrobertson) reported
from
Edinburgh, Scotland
@virginmedia @CitizenSnagging My parents Virgin Media Internet service is down just now - could it be related as they're in the area?
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David Taylor 🏴 🇪🇺
(@gm8arv) reported
from
Edinburgh, Scotland
I see @virginmedia down again - this time it’s the email service.
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Leigh
(@muddlinleigh) reported
from
Edinburgh, Scotland
@virginmedia Hi there, I've rang the number and they say that they can't waive the £35 connection fee and when I asked if I could have an email confirming my connection issues they said that wasn't possible either.
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🏴 Shaun 🏴
(@Sm1987) reported
from
Glenrothes, Scotland
@virginmedia sent a message on here on Wednesday and still had no response from anyone. Great service as always
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Alison
(@alied321) reported
from
Livingston, Scotland
@virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?
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Leigh
(@muddlinleigh) reported
from
Edinburgh, Scotland
@virginmedia I've had issues with my broadband going down for the last fortnight and super slow when it is up, am working from home so not good enough. EH7.
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David Taylor 🏴 🇪🇺
(@gm8arv) reported
from
Edinburgh, Scotland
@virginmedia Web mail not working at 19:00 when I last checked.
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Gary Porter
(@gporter1983) reported
from
Glenrothes, Scotland
@virginmedia Not as bad as it was but picture still freezing now and again but the mini tv guide has started freezing when moving through channels.
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Danny
(@Typhoneus) reported
from
Edinburgh, Scotland
@virginmedia broadband problems in EH12?
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Mike Smith
(@Mike1874) reported
from
Edinburgh, Scotland
@pwmcomms We've had similar problems with Virgin Media. I would suggest contacting their customer service team but that might take you the rest of the day...😒
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Leigh
(@muddlinleigh) reported
from
Edinburgh, Scotland
@virginmedia Yet again my broadband connection has disappeared, rebooting hub hasn't helped. This is happening every day and when I do get connected it's super slow, not good enough!
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KEVIN DORRIAN
(@Kevin_Dorrian) reported
from
Edinburgh, Scotland
@virginmedia - complete loss of broadband on brand new new Hub 4 /Gig Ine router. TV reception pixelating due to loss of signal! No one answering calls! Truly appalling service. Please DM !
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Ian McPherson
(@IanatGyle) reported
from
Edinburgh, Scotland
@virginmedia So today I have a new problem affecting my service. As it is a new problem I don’t get a refund as the service has not been down for over 24 hours. Your company relies on goodwill with its customers so play fair!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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James Booker
(@slipperysod) reported
@virginmedia Broadband service. Moved to virgin from Sky last year as I wanted better speeds. Great when it works but drops out constantly. I will not be paying for any mobile data charges due to the appalling service being provided by virgin media.
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Juggzy Malone
(@Juggzy) reported
HOWEVER. And there is always one - this does not excuse the appalling treatment I recieved from @virginmedia customer service who basically acted to shut me down rather than to correct the very obvious problem that had been caused by one of their employees.
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Andy Beeston
(@Andy_Beeston76) reported
@virginmedia Loads I want to record this weekend but if I can't watch them what's the point? I'm paying you money for a service you're not fulfilling #NotGoodEnough
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Femi
(@femstagraphy) reported
@virginmedia All since last night, and all of today the poor service continues. And I repeat for clarity and so that I’m not insulted again, I AM NOT STUPID!!! Fix it for this area.
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Lindsey Hyland Adams
(@HylandAdams) reported
@virginmedia not sure if a two hour wait in a queue is great customer service
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steve lord
(@davincicomm) reported
@virginmedia All I need is consistent broadband. I don’t want a phone line. I don’t want any “TV boxes”. You’ve said you can’t reduce the £42 per month for the broadband. So why am I now getting no signal on a daily basis. #poor #veryvery poor
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Sonia Douz
(@soniadouz) reported
@virginmedia It’s very surprising that a company as big as yourselves is limited on how you can help your customers. Your right I don’t have power of attorney and I don’t have her password. So hoping my mum gets well we will then have to deal with it when she is out of hospital.
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Scott Robertson
(@scottymeuk) reported
@glenwheeler @virginmedia Ah good. I was hoping you wouldn't say it was the same speed ha. Probably just having issues. I hear stories of this with Virgin. Glad BT (and soon @CityFibre) are here!
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Lindsey Hyland Adams
(@HylandAdams) reported
@virginmedia Hope it is faster than waiting for customer services to answer been on hold 2 hours and still waiting
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OMΔR
(@idealist1c) reported
@VirginMediaCorp @virginmedia your company’s a joke, at the earliest time possible I will take my business elsewhere. You’re complaints team need to learn manners & shouldn’t call customers by their first names. It should be Mr/Miss/Mrs X or Sir/Madam. Disgusting customer service