Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Dunfermline come from postal codes KY11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 01/19/2026 06:25

January 19: Problems at Virgin Media

Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Glenrothes, Kirkcaldy, Dunfermline, Livingston and Bathgate.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Phone
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    @virginmedia Yes, it’s registered as being down just now and that an engineer is working on it.

  • Johnmhunt John M Hunt (@Johnmhunt) reported from Edinburgh, Scotland

    Just registered for 1GB internet (up and down) with phone for less than I’m paying @virginmedia for 200 MB. Not available yet but coming soon. Meanwhile @virginmedia still hassling me about equipment I sent back at the weekend. They took over a week to send me packaging.

  • brucerisk bruce findlay (@brucerisk) reported from Edinburgh, Scotland

    @virginmedia been on the phone(150)for almost 30 minutes with a TV problem ( picture freezing intermittently). Went through usual ritual and the call centre have arranged a call back for tomorrow to see if problem still exists. It does. Sadly this is almost a monthly occurrence

  • 030594dill Bean (@030594dill) reported from Edinburgh, Scotland

    8 yrs with @virginmedia -numerous internet problems & no actual working phone for over 6 of those yrs, we finally decide to leave. After 30 mins on hold we’re told it will take a further 1hr on hold to get to the cancellation dept who will then require 30 days notice 😡 #rubbish

  • tyler_jenny Jenny Tyler (@tyler_jenny) reported from Edinburgh, Scotland

    @virginmedia No...nothing listed that relates to the problem I'm having.

  • RadicalSheep Ian Campbell Foster (@RadicalSheep) reported from Edinburgh, Scotland

    @virginmedia Yes, there's been a fault for 24 hours that your engineers are 'still working hard to correct'. Over 24 hours! Hopeless. Leaving @SkyUK was the worst decision ever.

  • Stevieboy02 Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland

    @virginmedia The same year virgin last provided a value for money service

  • JFairnie JESSICARAPTOR (@JFairnie) reported from Edinburgh, Scotland

    @virginmedia no callback after raising my complaint, to then be told I can’t change from the £27pm to the £29pm package I originally thought I’d purchased as I am now not a new customer and quoted me £59pm🙂plus installation fee 👍🏼..

  • saleem_mcdonald Saleem (@saleem_mcdonald) reported from Edinburgh, Scotland

    @virginmedia shocking customer service. Cut off parents box for no reason, taken a week to get anywhere. Passed about from person to person going through the same thing, 1 call lasted over an hour!

  • AudreyBubbles Bubbles&Bling (@AudreyBubbles) reported from Edinburgh, Scotland

    @virginmedia Seems to be issue with the television service yet cannot phone as constant engages tone ... is there a known outage in any areas a in Edinburgh

  • Sarz_92 Sarah Young (@Sarz_92) reported from Edinburgh, Scotland

    @virginmedia been on hold for over half an hour to speak to someone about whether or not I’m going to cancel my package 🤔 this bodes well for you.

  • SharonSlayer38 Sharon Allison (@SharonSlayer38) reported from Kirkcaldy, Scotland

    @virginmedia still having problems with @facebook pictures, posts not downloading properly, starting to get annoying now to say the least

  • CheezySki Nic Krzyzanowski (@CheezySki) reported from Kirkcaldy, Scotland

    When you are web-chatting to the @virginmedia customer services team about wifi connectivity and their insightful questions are basically how do you connect to WiFi - well through the WiFi obviously!!! 1/2

  • cheepcheepcheep cheepcheepcheep (@cheepcheepcheep) reported from Edinburgh, Scotland

    @virginmedia internet issues in Lauriston Place EH39EY for myself and neighbours lately. Apparently no known faults but we’ve all just conferred and are having issues. Help!

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    @virginmedia Channel 4 is down, BBC1 working though. My service has been shocking this week!!

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    @virginmedia just lost BBC2 briefly in addition to Channel 4 and STV. Appalling service.

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    @MrG48 @virginmedia Yep, same here too. They are the worst!

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    @virginmedia landline down due to power cut/surge in Shandon, Edinburgh EH11. @SPEnergyNetwork

  • BigBajio Baz 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@BigBajio) reported from Dunfermline, Scotland

    @virginmedia Engineer has just turned up and trying to resolve issue !

  • Hibeeslass Fi (@Hibeeslass) reported from Edinburgh, Scotland

    @virginmedia demented to death trying to speak to customer services regarding my landline issue that has been down for 2 weeks what a nightmare! 😡

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • eggsontoastblog Eggs on Toast (@eggsontoastblog) reported

    @virginmedia it has been activated, it is still not working - it's incredibly frustrating

  • AarronCrumley Aarron Crumley (@AarronCrumley) reported

    @virginmedia I've tried calling 2x times & I can't get through. Being advised that this is due to a technical issue on your end? I need to cancel services but can't get through both on 29/01 & today. Numbers called - 0345454111 & 08000522001 Plz tell me how I can cancel?

  • EmsC33 Em's (@EmsC33) reported

    @virginmedia Still not working! Status checker not working!!! TN23 area when is broadband and tv going to be back up???

  • DellB0II Dell Boii (@DellB0II) reported

    @virginmedia has literally the worse customer service ever, have been trying to contact them for the past week, with wait times of each call over an hour than the call randomly cuts off.

  • IzhavoS Izhavo Salas (@IzhavoS) reported

    @virginmedia I know a number of people have reported damages in my area, but wanted to bring it up again as this has been going on since October with no solution. w43ap is the affected area

  • BE97814771 B (@BE97814771) reported

    @Ofcom are you investigating @virginmedia ? like many others I’ve spent hours on different occasions ringing to cancel and they cut you off (you get straight through to add a service). Via WhatsApp I’ve asked 25 times over 30 hours they still won’t let me leave..

  • sybersall Sally Shiers (@sybersall) reported

    @virginmedia appalling service when you ring to get support as in financial difficulties ..and cold unsympathetic staff don’t help then cut you off. We have been loyal a customer for 20 years 🙁🥲how do I get help..

  • Riggerstweets Neil Rigby (@Riggerstweets) reported

    Day 4. Still impossible to get through @virginmedia - the @TheRFL Championship starts in a couple of hours and it's not possible to subscribe with them as everything is down and customer care doesn't exist. Great stuff.

  • OfficialMSkeens Mark skeens (@OfficialMSkeens) reported

    @virginmedia been trying to call you for days to cancel the TV package but your phones are never answered. Is there a quick way to rectify this please?

  • SAG95402459 SAG (@SAG95402459) reported

    @virginmedia Please read my previous tweets. I've called to cancel but your staff hung up me and now when you call you're told by the answerphone that they cannot deal with your request due to issues at Virgin. That's fine @virginmedia, i can deal with that myself and cancel my DD.