Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

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The latest reports from users having issues in Dunfermline come from postal codes KY11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 03/09/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Kirkcaldy, Edinburgh, Glenrothes, Dunfermline, Livingston, Bathgate and Rosyth.

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City Problem Type Report Time
United KingdomKirkcaldy Internet
United KingdomEdinburgh E-mail
United KingdomEdinburgh Internet
United KingdomGlenrothes Internet
United KingdomEdinburgh Wi-fi
United KingdomDunfermline Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • lethalshirl Shirley Monteith (@lethalshirl) reported from Edinburgh, Scotland

    @virginmedia Broadband is intermittent & says connection is unstable. I’ve done all checks. Also my remote for V6 box is not working & can’t pair the new remote with the TiVo box - light doesn’t go off & remote doesn’t beep. I’d like someone to come & look at both.

  • lethalshirl Shirley Monteith (@lethalshirl) reported from Edinburgh, Scotland

    @virginmedia Yes and there are no issues in the area so it’s something in my house - my neighbour below is also having broadband issues. I need to book an engineer to come & check connection/equipment etc but can’t get logged in to do this either on computer or phone

  • e_red_squirrel Ewan Walker (@e_red_squirrel) reported from Edinburgh, Scotland

    @virginmedia TiVo box down... No broadband or TV for the last hour in EH4. Called and your tests say there is nothing wrong but try resetting the box. 🤔 Done 3 times while waiting 50mins on your customer 'No' service answering my call! 😡

  • JudithBoyle3 Judith Boyle (@JudithBoyle3) reported from Livingston, Scotland

    @virginmedia A better service from virgin media

  • drrcgallagher Ronan Gallagher (@drrcgallagher) reported from Edinburgh, Scotland

    @virginmedia Fibre broadband down in Edinburgh (EH10). Can you confirm if there are issues in the area?

  • wshiells willie shiells (@wshiells) reported from Edinburgh, Scotland

    @virginmedia , spent 2 hours online chat with yourselves, then passed onto customer service , now 5 hours later still no response. Worst customer service out there folks

  • lethalshirl Shirley Monteith (@lethalshirl) reported from Edinburgh, Scotland

    @virginmedia I am going round in circles trying to speak to someone or email you with problems I’m having with broadband & TV! Your system keeps knocking me back - I just want help! #frustratededinburgh

  • fionalmorrison 𝓕𝓲𝓸𝓷𝓪 (@fionalmorrison) reported from Glenrothes, Scotland

    @DonnaHe60990670 @virginmedia My Twitter posts are riddled with me ranting about how poor their customer service is. Hope you get a resolution soon x

  • brucerisk bruce findlay 🟢 power to the people ✌ (@brucerisk) reported from Edinburgh, Scotland

    @kaniep @virginmedia There are no issues and I am sure it is a scam. It's quite uncanny how many 'scam/ fraudulent ' calls I get to both my landline and mobile phones ...strange days indeed !

  • brucerisk bruce findlay 🟢 power to the people 🇺🇦✌ (@brucerisk) reported from Edinburgh, Scotland

    @virginmedia Thank you, but, hey...they didn't fool me...just thought you should know and maybe warn others. I've had 'it' before but fortunately never been 'taken in'.

  • fergus_wright Fergus Wright (@fergus_wright) reported from Edinburgh, Scotland

    @Will_Jeffs @virginmedia Tbf ive had problems with my wifi for the last few days, what i done was unplug everything then wait a couple of mins then plug it all back in again then it was fine.

  • KSC_319 Kyle (@KSC_319) reported from Edinburgh, Scotland

    Virgin media are the worst company in the universe to deal with

  • etjorgensen upgrade completed (@etjorgensen) reported from Edinburgh, Scotland

    That's virgin media back down to £30 a month from £53, all because of one call. If energy prices are going up just tell everyone you can't afford them any more and they'll soon offer a discount!

  • jordy_deelight 🌸Jordy Deelight 🌸 (@jordy_deelight) reported from Edinburgh, Scotland

    Hi @virginmedia I’ve been trying to repeatedly change my package, are you having issues technically?

  • trippfuller trippfuller (@trippfuller) reported from Edinburgh, Scotland

    @virginmedia is the worst. Three days of off and on service has cost me significant time and money.

  • rykoonmesto7 Ryan (@rykoonmesto7) reported from Edinburgh, Scotland

    @virginmedia been down all morning, reset router and checked service status and everything online

  • neillhope lostinleith 🇺🇦 (@neillhope) reported from Edinburgh, Scotland

    @vmbusiness your internet is so down in EH5 even your outage checker is down!

  • Nowhereman91 Ally (@Nowhereman91) reported from Kirkcaldy, Scotland

    @virginmedia a want to upgrade my account but your site hasn't let me view my options in over a week and I can't get through on the phone. Please help.

  • brucerisk bruce findlay 🟢 power to the people ✌ (@brucerisk) reported from Edinburgh, Scotland

    @virginmedia Excellent.... I didn't 'fall' for the information they tried to give but felt it important to 'flag it up' as I'm sure I'm not the only one getting these 'scam' calls. Thanks for your help. 👍

  • sh0110b8995 Stephen Honeyman (@sh0110b8995) reported from Kirkcaldy, Scotland

    @virginmedia hello I'm trying to sort out my new upgrade as I have problems with it. The customer service is closed when can I get help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • jeremywired Jeremy White (@jeremywired) reported

    As always, @virginmedia says this is because it's "constantly investing" in its network. As constant investing obviously equals constant price rises, maybe you should point out on your TV ads that the price will constantly increase for all users?

  • ChrisG_MBK Christopher Grainger (@ChrisG_MBK) reported

    @virginmedia virginmedia I am still waiting on a call back from a manager since Thursday and you are expecting a payment today. Can you arrange for a phone call as the customer service is terrible and you end up going in circles for hours

  • DanielleGreyman danielle greyman (@DanielleGreyman) reported

    @virginmedia There is a reason you have 1 star on trust pilot. If customer service wait exceeds an hour and a half, I will be registering my complaint with CEDR.

  • topmarcs Marc O'Leary (@topmarcs) reported

    @virginmedia Having problems with the Internet since approx 11.30am today. Low speeds ~1-2MB/s, packet loss over 30 mins between ~5-10%. No known issues in the area according to the status page. Tried a router restart to no avail. Please check!

  • DanielleGreyman danielle greyman (@DanielleGreyman) reported

    @virginmedia : We’re going to increase your contract price for no other reason than we can! Also virgin media: if you have any issues contact us. Also also virgin media: *closes helpline and understaffs message service so it takes hours to fix anything*

  • ConsVarns Cons Varnavides (@ConsVarns) reported

    @virginmedia internet down again but your lines on 150 are too busy to even connect me to the main menu. We need to work and home school. Please help???

  • AulderYin AULDer YIN (@AulderYin) reported

    @thehoobstar @virginmedia @LozzaFox Threatening to cancel gets a quicker response

  • _Karl_Joseph Karl Joseph (@_Karl_Joseph) reported

    @virginmedia I do. It tells me that the service is “great” but a separate speed test tells me we have 14.5 mbps.

  • TravellerPage Just Another Traveller (@TravellerPage) reported

    @virginmedia 5 days into my virgin media contract and I remember why you should never go with them. Can you contact me to cancel the contract? I'm not waiting on hold for 2 hours to speak to your undertrained staff

  • pavanksirha king (@pavanksirha) reported

    virgin media wifi is actually so ******* **** tell me why i’m using data in my own ******* house