Virgin Media Outage Report in Dunfermline, Fife, Scotland
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The latest reports from users having issues in Dunfermline come from postal codes KY12 and KY11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
Problems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
- Internet (56%)
- Wi-fi (21%)
- Total Blackout (10%)
- TV (8%)
- E-mail (4%)
- Phone (2%)
Live Outage Map Near Dunfermline, Scotland
The most recent Virgin Media outage reports came from the following cities: Kirkcaldy, Edinburgh, Livingston, Dunfermline, Grangemouth, Glenrothes, Bathgate, and Rosyth.
| City | Problem Type | Report Time |
|---|---|---|
 Kirkcaldy
|
TV | 18 hours ago |
|
Kirkcaldy
|
TV | 3 days ago |
|
Edinburgh
|
TV | 4 days ago |
|
Livingston
|
TV | 4 days ago |
|
Edinburgh
|
Internet | 4 days ago |
|
Edinburgh
|
Total Blackout | 5 days ago |
Community Discussion
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Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Stephen Harper (@Stevieboy02) reported from Kirkcaldy, Scotland@virginmedia The same year virgin last provided a value for money service
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JESSICARAPTOR (@JFairnie) reported from Edinburgh, Scotland@virginmedia no callback after raising my complaint, to then be told I can’t change from the £27pm to the £29pm package I originally thought I’d purchased as I am now not a new customer and quoted me £59pm🙂plus installation fee 👍🏼..
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cheepcheepcheep (@cheepcheepcheep) reported from Edinburgh, Scotland@virginmedia internet issues in Lauriston Place EH39EY for myself and neighbours lately. Apparently no known faults but we’ve all just conferred and are having issues. Help!
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Sarah Young (@Sarz_92) reported from Edinburgh, Scotland@virginmedia been on hold for over half an hour to speak to someone about whether or not I’m going to cancel my package 🤔 this bodes well for you.
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Sharon Allison (@SharonSlayer38) reported from Kirkcaldy, Scotland@virginmedia still having problems with @facebook pictures, posts not downloading properly, starting to get annoying now to say the least
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bruce findlay (@brucerisk) reported from Edinburgh, Scotland@virginmedia been on the phone(150)for almost 30 minutes with a TV problem ( picture freezing intermittently). Went through usual ritual and the call centre have arranged a call back for tomorrow to see if problem still exists. It does. Sadly this is almost a monthly occurrence
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Saleem (@saleem_mcdonald) reported from Edinburgh, Scotland@virginmedia shocking customer service. Cut off parents box for no reason, taken a week to get anywhere. Passed about from person to person going through the same thing, 1 call lasted over an hour!
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Baz 🏴 (@BigBajio) reported from Dunfermline, Scotland@virginmedia Engineer has just turned up and trying to resolve issue !
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Bubbles&Bling (@AudreyBubbles) reported from Edinburgh, Scotland@virginmedia Seems to be issue with the television service yet cannot phone as constant engages tone ... is there a known outage in any areas a in Edinburgh
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Laura (@aberquine) reported from Edinburgh, Scotland@virginmedia just lost BBC2 briefly in addition to Channel 4 and STV. Appalling service.
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Jenny Tyler (@tyler_jenny) reported from Edinburgh, Scotland@virginmedia No...nothing listed that relates to the problem I'm having.
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David Taylor (@gm8arv) reported from Edinburgh, Scotland@virginmedia Nothing in service status. This on a 1 Gbps connection hard wired. Last time something like this happened my then modem was declared obsolete, as the head-end had been upgraded without any considerations for existing customers’ modems.
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Nic Krzyzanowski (@CheezySki) reported from Kirkcaldy, ScotlandWhen you are web-chatting to the @virginmedia customer services team about wifi connectivity and their insightful questions are basically how do you connect to WiFi - well through the WiFi obviously!!! 1/2
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John M Hunt (@Johnmhunt) reported from Edinburgh, ScotlandJust registered for 1GB internet (up and down) with phone for less than I’m paying @virginmedia for 200 MB. Not available yet but coming soon. Meanwhile @virginmedia still hassling me about equipment I sent back at the weekend. They took over a week to send me packaging.
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Laura (@aberquine) reported from Edinburgh, Scotland@MrG48 @virginmedia Yep, same here too. They are the worst!
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Laura (@aberquine) reported from Edinburgh, Scotland@virginmedia Channel 4 is down, BBC1 working though. My service has been shocking this week!!
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Fi (@Hibeeslass) reported from Edinburgh, Scotland@virginmedia demented to death trying to speak to customer services regarding my landline issue that has been down for 2 weeks what a nightmare! 😡
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Alan Cadden (@Aljo79) reported from Edinburgh, Scotland@virginmedia Thanks JGS. The appt date is only part of the issue as the call centre customer service is abismal with no explanation or offer of compensation for lost service. We pay a small fortune each month & have reported numerous issues with Internet connectivity & its only getting worse.
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Bean (@030594dill) reported from Edinburgh, Scotland8 yrs with @virginmedia -numerous internet problems & no actual working phone for over 6 of those yrs, we finally decide to leave. After 30 mins on hold we’re told it will take a further 1hr on hold to get to the cancellation dept who will then require 30 days notice 😡 #rubbish
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Ian Campbell Foster (@RadicalSheep) reported from Edinburgh, Scotland@virginmedia Yes, there's been a fault for 24 hours that your engineers are 'still working hard to correct'. Over 24 hours! Hopeless. Leaving @SkyUK was the worst decision ever.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Bainsy (@BainsyFE) reported@virginmedia I love how bad your service is i orderd broadband back in july and every month you guys delay it for another month ive taken 3 days off work total waiting for you guys to install and now less than 12 hours before you are due to install you delay it for 3 months!
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JAllum (@JohnAllum16) reported@virginmedia after a webchat with Bethany and the promises of a referral to the area field manager and raising a complaint…… heard nothing back , this error has been going on nearly two months with no resolution, absolutely rubbish
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Paul Ford 🏴🇪🇺 (@Paul_Ford80) reported@virginmedia I've phoned customer services and seems its the hub. Getting an engineer out on Friday. Thanks for replying.
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Philip 銘光 Siu 🇬🇧🇭🇰🇹🇼 (@siuphilip) reported@virginmedia Fine, but it is still nonsensical to suddenly price hike by almost 50% four months left of an 18 month contract just because the customer has taken out £3.65 of additional upgrade product.
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eff omani (@babyblue900) reported@virginmedia It’s been days since your response and we still have no service but there’s no indication at that link that there’s a problem in our area. We’re paying an extortionate amount of money for no TV or broadband! Totally unacceptable!
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Jon Rosevear 🇺🇦 🇬🇧 🇺🇸 (@RosevearJS) reportedSo cancel @virginmedia subscription August, pay credited Sept bill in October, only for them to take full DD today. Turns out “someone” cancelled the disconnect!! But no October bill!! Absolutely useless!
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Kerry. 📌 (@KerryElizabeth_) reported@virginmedia m your customer service is a ******* joke. Internet supposed to be installed on the 10th November, put back to the 18th November. Then today, put back to the 30th December WITH NO EXPLANATION. And don’t even get me started on your hold music.
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andychoo64 (@andychoochoo64) reported@virginmedia Waited 30 mins earlier with no answer and now waiting again! Terrible service
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Conyersjoe1992@gmail.com (@conyersjoe1992) reported@virginmedia such a bad experience with virgin had no internet for 26 days as virgin media was doing work in my area and they admitted i had no internet but still wont give me the 8.40 a day am due in compensation
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J Bonnyton 💙 (@SaveBonnyton) reported@virginmedia Your website says the issue will be fixed at 20.10. It’s later than that now. It has been two days already.