Virgin Media Outage Report in Dunfermline, Fife, Scotland
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The latest reports from users having issues in Dunfermline come from postal codes KY11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Bathgate, Lochgelly, Glenrothes, Kelty and Livingston.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Wi-fi | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
TV |
Community Discussion
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Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia at last, fixed at last, that’s only taken from the 20th Nov to the 28th of Dec to fix my home phone.
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia The phone is not working and your engineer was arranged to call today between 1.00 and 6.00pm needless to say he did not arrive or give me a call to arrange another day.
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Philippa Wright
(@philippawrightt) reported
from
Edinburgh, Scotland
@virginmedia Read my tweet. I have been sent a “resolution” already. Which advised to return the box/speak to online chat if further issues. As I have pointed out multiple times I have already returned the box. This is absolutely infuriating at this point.
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia yes well after waiting in for five hours yesterday for an engineer to come I was just told it had been rearranged for the 28th. The great pity is they never informed me to find out if that was OK, such gross inefficiency abounds within your organisation.
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia Yes I have phoned yet again this morning so I think your organisation are considering some sort of compensation for the five weeks I have been without the service. No doubt it will be a paltry sum in comparison to what I pay every month.
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victoria carolina
(@vcash78) reported
from
Edinburgh, Scotland
@virginmedia Since yesterday afternoon. I was working so not entirely sure but approx 24 hours. £160 a month to be without even “free” channels. I am aware nothing is without fault but the poor customer service and lack of ability to locate/tell us what the issue is, is appalling.
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seldomseenkid
(@seldomseenkid) reported
from
Edinburgh, Scotland
@virginmedia internet down. Again. Why?
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Mike McNulty 🏴🇪🇺🇺🇦✊
(@bankaudits1) reported
from
Edinburgh, Scotland
@virginmedia I tried to get help but didn’t get through to anyone just a text sent to my mobile telling me how to fix it but no joy. Checked the forums and turns out I’m not alone and the upgrade is rubbish so just stuck it in the cupboard.. hopeless!
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Philippa Wright
(@philippawrightt) reported
from
Edinburgh, Scotland
@virginmedia do you actually read formal complaints or are they just automated responses too?! For the second time the response does not answer the complaint at all?
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Roddy Elliott
(@galleonskip) reported
from
Edinburgh, Scotland
@virginmedia No known service issues ‘though
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Patrick McCarthy
(@PatMcCarthy37) reported
from
Edinburgh, Scotland
@virginmedia I managed to find a phone number to call you. The message 'don't contact us unless you need to' isn't great is it! Follow up text asks me to rate VM on the basis of my interaction. Not fair is it. Not the help desk fault if everything else is so bad.
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victoria carolina
(@vcash78) reported
from
Edinburgh, Scotland
@virginmedia Just said it would be back on by 1230. It’s not … paying a fortune (way above the odds!) a month for service I’m not getting. New contract with another provider incoming.
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victoria carolina
(@vcash78) reported
from
Edinburgh, Scotland
I was left without service for a week with multiple lies, promises of calls that didn’t happen and appalling customer service … you promise compensation of a month for free, the next you state £650 for disconnection. We are in a coat of living crisis you idiots! @virginmedia
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victoria carolina
(@vcash78) reported
from
Edinburgh, Scotland
@virginmedia I am on the phone right now and like I’ve said. The service I am receiving is disgusting. 40 minutes call and to be told that in a #CostOfLivingCrisis you want £650+ to disconnect a service. Must’ve been robbers you merged with as this is criminal behaviour.
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James Smith 🏴🇮🇹🇿🇦
(@SobukweScozia) reported
from
Edinburgh, Scotland
@virginmedia Except I can’t because I get fobbed off and they just try to get me to upgrade my package. Seriously. I’d just like to know if there is some systemic complex issue, as you suggest, or not.
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victoria carolina
(@vcash78) reported
from
Edinburgh, Scotland
Trying to downgrade/cancel your @virginmedia is made harder than it ought to be! Perhaps of your customer service was better then I wouldn’t have made this request after all these years. Diabolical and shoddy! There was a time when I’d have only recommended them over competitors!
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Roddy Elliott
(@galleonskip) reported
from
Edinburgh, Scotland
@virginmedia Got a message after power outage in Edinburgh yesterday that Virgin Services had been restored - internet is okay but ‘phone line off. Is this a known issue, EH16
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Ryan Meston
(@ryanmeston07) reported
from
Edinburgh, Scotland
@virginmedia fix red button
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Philippa Wright
(@philippawrightt) reported
from
Edinburgh, Scotland
@virginmedia Sorry? Like my formal complaint - I’m unsure if you have read my tweet? I bought a box and returned the WiFi myself. Ombudsman time?
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victoria carolina
(@vcash78) reported
from
Edinburgh, Scotland
@virginmedia Very interesting as I was told £216.11 for each service (TV, BB, Phone). I asked is this a total of over £600 and she said, “yea mamm,that is correct”. My response was purely to laugh. This conversation has happed in the last 15 minutes. Absolutely despicable!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@DestroyingMinds) reported
@virginmedia ******* rubbish you are. Always the same with this company. Try and terminate the contract and you want to charge me a fortune when half the time my broadband is down. You should be ashamed
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Nicholas Harrison
(@NichHarri) reported
@virginmedia You guys are a bunch of clowns. Unreliable and truly miserable customer service - so happy I switched from you!
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Grim.
(@GRIIM3_UvT) reported
@virginmedia Hurry up and fix it. Useless money grabbing *****.
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Shieldsy
(@MrShieldsyy) reported
@virginmedia Think it’s time to switch up networks 🥱 fed up with Virgin media constantly having silly issues.
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brendanflaherty
(@flaherty84) reported
@virginmedia no broadband in sg7 for a couple of hours now...what's going on? Can't even get onto app or website to check service status as that has crashed
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phillip bailey
(@pjaybay) reported
@virginmedia This happened to me a few weeks back and lasted 3 weeks! I was then told I didn’t qualify to be reimbursed for the loss of service! Is this a small blip or should I expect another 3 weeks without the service I pay for?
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English ******
(@EnglishMinger) reported
@thisislaurent @virginmedia Cardiff down too
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Simon Gibbons
(@84redder) reported
@Virginmedia your service is shite I expect my bill not to be as much this month cheers 👍🏻
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Stoney Darkstone
(@StoneyDarkstone) reported
@virginmedia With service like this. The share price is going to crumble. Couldn’t have happened to better company…
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.
(@wvyy___) reported
@virginmedia **** you guys @virginmedia This is Bullshit