Virgin Media outages and service status in Dunfermline, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Dunfermline, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jul 5, 11:24 AM GMT+1.
- Internet (66%)
- TV (14%)
- Wi-fi (9%)
- E-mail (6%)
- Phone (6%)
The latest reports from users having issues in Dunfermline come from postal codes KY11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 8: Problems at Virgin Media
Virgin Media is having issues since 10:40 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dunfermline, Scotland
The most recent Virgin Media outage reports came from the following cities: Linlithgow, Edinburgh, Tillicoultry, Livingston, Kirkcaldy, Rosyth, Dunfermline, Queensferry, Glenrothes, and Cowdenbeath.
| City | Problem Type | Report Time |
|---|---|---|
 Linlithgow
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Internet | 3 days ago |
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Edinburgh
|
Phone | 4 days ago |
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Edinburgh
|
Internet | 5 days ago |
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Edinburgh
|
Internet | 5 days ago |
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Edinburgh
|
Internet | 5 days ago |
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Edinburgh
|
Internet | 6 days ago |
Nearby cities with recent reports
5 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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James Smith 🏴🇮🇹🇿🇦 (@SobukweScozia) reported from Edinburgh, Scotland@virginmedia I have now had no service - internet, tv, phone - for 24 hours. It’s impossible to speak with someone about this. There is only a vague automated message about a ‘complicated problem’. How can I get this fixed? What are you doing to address this?
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The Bar Fly (@thebarfly) reported from Edinburgh, Scotland@virginmedia Nothing. The frustration is there’s no record of an outage yet I’m now told it will be 21st when that is fixed. At which point my issue is still going to exist and I’ll have to phone the awful call centre again to beg for an engineer.
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Karen 🏴🇪🇺⭐ (@karen_coops81) reported from Edinburgh, ScotlandNeed a new service provider @virginmedia has just gone up by £25. Recommendations please.
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victoria carolina (@vcash78) reported from Edinburgh, ScotlandTrying to downgrade/cancel your @virginmedia is made harder than it ought to be! Perhaps of your customer service was better then I wouldn’t have made this request after all these years. Diabolical and shoddy! There was a time when I’d have only recommended them over competitors!
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Ally (@Nowhereman91) reported from Kirkcaldy, Scotland@virginmedia a want to upgrade my account but your site hasn't let me view my options in over a week and I can't get through on the phone. Please help.
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victoria carolina (@vcash78) reported from Edinburgh, Scotland@virginmedia I am on the phone right now and like I’ve said. The service I am receiving is disgusting. 40 minutes call and to be told that in a #CostOfLivingCrisis you want £650+ to disconnect a service. Must’ve been robbers you merged with as this is criminal behaviour.
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Philippa Wright (@philippawrightt) reported from Edinburgh, Scotland@virginmedia Sorry? Like my formal complaint - I’m unsure if you have read my tweet? I bought a box and returned the WiFi myself. Ombudsman time?
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lostinleith 🇺🇦 (@neillhope) reported from Edinburgh, Scotland@vmbusiness your internet is so down in EH5 even your outage checker is down!
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Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland@virginmedia Well as usual you are not proactive to customers informing them of a lack of service. You instead are always reactive when someone complains and slow to compensate for loss of service. Your frequency of drop outs in service are held as secretive.
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Abhishek BEHL (@iABehl) reported from Edinburgh, Scotland@virginmedia I would like help / assistance in setting up my new account. I received 3 missed calls today from your sales team and when I did call back nothing productive happened. I have a severely disabled daughter and we need the new account to be activated as we have alot of…
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victoria carolina (@vcash78) reported from Edinburgh, Scotland@virginmedia Just said it would be back on by 1230. It’s not … paying a fortune (way above the odds!) a month for service I’m not getting. New contract with another provider incoming.
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Acky (@lexo6647) reported from Edinburgh, Scotland@virginmedia the problem is now being dealt with and will need repair. Thanks for the help again although it shouldn’t be so difficult. Pensioners don’t have the knowledge to do what I had to do for my dad
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Tullia (@thelifeoftul) reported from Edinburgh, Scotland@virginmedia @virginmedia now your service status is saying there are no issues in the EH7 area yet we’ve received a text that we won’t have wifi yet again till tomorrow morning? Please can you communicate what is going on?
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James Smith 🏴🇮🇹🇿🇦 (@SobukweScozia) reported from Edinburgh, Scotland@virginmedia Except I can’t because I get fobbed off and they just try to get me to upgrade my package. Seriously. I’d just like to know if there is some systemic complex issue, as you suggest, or not.
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Jette Goldie ♿ 🏴@wolfette@mastodon.social (@JetteUk) reported from Edinburgh, Scotland@virginmedia broadband in EH11 is up and down like a yo-yo. More down than up. (like my attempts with a yo-yo)
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Acky (@lexo6647) reported from Edinburgh, Scotland@virginmedia been trying to get through to you. Finally got through to try and speak to a customer service and was cut off immediately when transferred from automated service to an actual person. Trying to sort out my 80 year old dads tv service. Awful service
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Derek Scott (@DegsyScott) reported from Edinburgh, Scotland@benjitindz @virginmedia Product is good, customer service non existent
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James Smith 🏴🇮🇹🇿🇦 (@SobukweScozia) reported from Edinburgh, Scotland@virginmedia I’ve no internet, phone or tv in South Edinburgh - following intermittent internet for days. Your fault checker says there is no service fault yet your website does not allow me to book an engineer. Can you help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dafydd L Thomas (@thomas2279) reported@virginmedia My friends experiencing on and off issues with patchy service, poor reliability and ever increasing telecom bills that they are seriously considering cancelling (if they can) and going elsewhere, do better virgin, although my isp is poor as well sometimes and will consider swap
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Lyn Prodger (she/her) (@Prodgey) reported@virginmedia Have sent countless direct messages. No response of resolution. Once again promised a call this morning that didn’t materialise so I had to call you and you’ve pushed the fix date back yet again.
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Prettyflyguy (@Prettyflyguy77) reported@KaiGWatson Have a look at Cityfibre providers if your area has it. You'll get Virgin media speeds but with a much better reliable service.
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Tariq Mahmood (@tariqm786) reported@virginmedia can someone contact me please. Problems with my home internet seems to be becoming a more regular occurrence. Tried your call centre but it’s now closed!
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Jeegar Jagani (@JeegsJ) reported@virginmedia Five weeks with no broadband or TV and still no proper fix. The 4 week long area outage is supposedly resolved but I’ve still got issues!!Can you please tell me what is going on?
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Emmanuel – Big Tech & AI Investor (@EmmanuelInvest) reported🚨 UK Regulator Fines Virgin Media £28 Million ($37.4M) Ofcom has slapped Virgin Media with a £28 million fine for systematically preventing customers from cancelling contracts over nearly three years (Jan 2022 – mid-Sept 2024). Key Findings: - Deliberate call-dropping tactics - Excessive and unnecessary call transfers - Repeatedly putting customers on hold for no reason Ofcom described the failings as systemic and repeated. Background: Virgin Media is a joint venture between Spain’s Telefónica and Liberty Global. This is the second major fine for Virgin Media recently (previously fined £23.8M in December for issues with telecare customers during landline migration). Impact: Another hit to Virgin Media’s reputation in the UK broadband/mobile market.
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101FXK101 (@EricBlair820643) reported@kcpollock They do the very same thing in Ireland. Except the music makes you irate. They expect you to silently acquiesce to their recording. So when I have to call them, I record them but do not tell them I’m recording the call. You can be left waiting for 1 hour. They will then raise the phones hand piece from the cradle and you have to go thru’ the entire press 1 if you’d like us to speak in your left ear, press 2 if you’d like us to speak in your right ear, press three if you’d like us to speak softly, press 4 if you’d like us to speak in both ears. They are always busy, even in little tiny Ireland. I cancelled Virgin media because the hung up on me three times. I told them that this is the very last time you’ll ever hang up on me. And I cancelled my subscription.
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Roskoe (@Roskoe9) reported@BrummieJas @MartinSLewis @virginmedia they do if u cancel m8 u get a phone call to ask u back within 24 hours, just have ready what u want price wise, we just quote new customer deals an when they say no just say well I left so if I come back technically I am a new customer
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david taylor (@IcemanDavid2k10) reported@24hoursoflemans Looking forward to watching this back as I had issues trying to watch this back on my virgin media box
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Tesco Mobile (@tescomobile) reported@Laraisthecroft1 @virginmedia Hi Lara, I am so sorry to hear you have been having issues with your signal. Is this in all areas? - Zoie