Virgin Media outages and service status in Dunfermline, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 2 outage signals in the last 24 hours around Dunfermline, including 2 direct reports.
- The most common problems reported in this area mention Internet, TV, and Total Blackout.
- The most recent signal from this area was received May 3, 12:40 PM GMT+1.
- Internet (48%)
- TV (26%)
- Total Blackout (13%)
- Wi-fi (9%)
- Phone (4%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 3: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dunfermline, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Livingston, Glenrothes, Kirkcaldy, Dunfermline, and Grangemouth.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
|
Internet | 5 hours ago |
|
Edinburgh
|
Total Blackout | 8 hours ago |
|
Livingston
|
TV | 1 day ago |
|
Edinburgh
|
Total Blackout | 2 days ago |
|
Edinburgh
|
Internet | 3 days ago |
|
Edinburgh
|
Internet | 3 days ago |
Nearby cities with recent reports
7 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Laura Barbour (@dreamingisfree) reported from Bo’ness, Scotland@virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)
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victoria carolina (@vcash78) reported from Edinburgh, Scotland@virginmedia what’s going on. No service alllllll day in EH14 area?! Working from home impossible today … great service!
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victoria carolina (@vcash78) reported from Edinburgh, Scotland@virginmedia Just said it would be back on by 1230. It’s not … paying a fortune (way above the odds!) a month for service I’m not getting. New contract with another provider incoming.
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Patrick McCarthy (@PatMcCarthy37) reported from Edinburgh, Scotland@virginmedia About 14 days ago I kept being asked to reset my password. On the 3rd or 4th occasion I was locked out. The first Help Desk person said 'suspicious activity' and escalated the problem. The second person said that the address was not associated with the primary account holder 1/2
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Billy Doyle (@wcd07) reported from Livingston, Scotland@biker_Ian @Craids Think I'll be changing no. My @virginmedia still down. Shocking service 🤬
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bruce findlay 🟢 power to the people 🇺🇦✌ (@brucerisk) reported from Edinburgh, Scotland@virginmedia Thank you, but, hey...they didn't fool me...just thought you should know and maybe warn others. I've had 'it' before but fortunately never been 'taken in'.
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Roddy Elliott (@galleonskip) reported from Edinburgh, Scotland@virginmedia No known service issues ‘though
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Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland@virginmedia at last, fixed at last, that’s only taken from the 20th Nov to the 28th of Dec to fix my home phone.
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Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland@virginmedia I can hear a band playing a tune but it will not be to my benefit. I phoned today about being overcharged obviously the call handler was so inept she cut me off rather than fix it. But she did get in the fact that this terrible service was going up by 20% next month.
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Lord Galoot (@pumphysaysNO) reported from Broxburn, Scotland@virginmedia i havent had tv for 5 days now, technician was meant to call yesterday or 8am this morning, no call, any chance of getting a service i pay for
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Tullia (@thelifeoftul) reported from Edinburgh, Scotland@virginmedia @virginmedia now your service status is saying there are no issues in the EH7 area yet we’ve received a text that we won’t have wifi yet again till tomorrow morning? Please can you communicate what is going on?
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James Smith 🏴🇮🇹🇿🇦 (@SobukweScozia) reported from Edinburgh, Scotland@virginmedia I’ve no internet, phone or tv in South Edinburgh - following intermittent internet for days. Your fault checker says there is no service fault yet your website does not allow me to book an engineer. Can you help?
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David Fyvie (@thefyvies) reported from Edinburgh, Scotland@virginmedia It’s been horrific for the last 4-5 days although today is by far the worst.
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Neil Sneddon (@EdinburghNJS) reported from Edinburgh, ScotlandGot to say. Been a customer of @virginmedia since Dec 10th 1999. First problem I've ever had this week, and service, ability to contact and understanding of my problem is absolutely woeful. Luckily still in cooling off period for new deal. Dreadful.
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Patrick McCarthy (@PatMcCarthy37) reported from Edinburgh, Scotland@virginmedia I managed to find a phone number to call you. The message 'don't contact us unless you need to' isn't great is it! Follow up text asks me to rate VM on the basis of my interaction. Not fair is it. Not the help desk fault if everything else is so bad.
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Roddy Elliott (@galleonskip) reported from Edinburgh, Scotland@virginmedia Got a message after power outage in Edinburgh yesterday that Virgin Services had been restored - internet is okay but ‘phone line off. Is this a known issue, EH16
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Kim667 (@Kim6672012) reported from Kirkcaldy, Scotland@virginmedia poor show @virgin media. Nothing works! Not even the app or your service status page.
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Louise Hamilton (@louham74) reported from Grangemouth, Scotland@virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬
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Jette Goldie ♿ 🏴@wolfette@mastodon.social (@JetteUk) reported from Edinburgh, Scotland@virginmedia broadband in EH11 is up and down like a yo-yo. More down than up. (like my attempts with a yo-yo)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Chib Ma Nib (@chibmanib) reported@virginmedia Gonna have to call cos the service checker doesn't help at all
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Chris Ohanians (@COhanians) reported@virginmedia genuinely shocked and appalled by virgin leaving my 80 year old father in law without broadband for a week. No o2 signal so was uncontactable by family fo such a vulnerable adult. We live a couple of miles from him and we had intermittent broadband too. I went online
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Ben (@BenjaminEHowe) reported@ndabas @TLRailUK More interesting IMO – the IP address 80.0.1.0 belongs to Virgin Media (as part of 80.0.0.0/13). I wonder if the PIS uses VM, or if they're just using public IP space on a private network and hoping for the best?
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Monique Bissell (@Neek49) reported@virginmedia our internet has been down for two weeks. Not ‘intermittent’ not ‘freezing now and then’. It is Off. Kaput. Noncompliant. DEAD. You keep saying that you will resolve it but we haven’t even been told what the problem is. With tears in my eyes, PLEASE FIX IT!! Please!
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Jonathan H (@howdo01) reported@virginmedia Hi Team, Have rebooted my 360 box, but cannot seem to get Netflix to go, get the logo and then the N, and a red ring in busy mode, Is there a problem, was working fine Sunday.
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john o shea (@osheaj77) reported@ThomNolan Virgin media is gone to ****, they used to have every single game now they just have left over scraps , im definitely ditching virgin media and getting a streaming box
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karen (@karenwigg1) reported@virginmedia Yes, but point is, this will be the 3rd time at huge inconvenience to me. I've had to cancel arrangements yet again and tbh, the call centre is best to useless.
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ben (@bfoel89) reported@virginmedia is stream services down again ?
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Eldarioth (@eldarioth) reported@AncientJellyTot @virginmedia Same problem with religious callers but one replied with "Jesus would want to use to talk to you whatever your sign says". I had to stifle a giggle as I closed the door.
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Carol-Ann Sihra (@Csihra) reported@virginmedia Open a complaint which doesn’t get replied too. Phone calls promising a follow up call which doesn’t happen. Terrible customer service