Virgin Media outages and service status in Dunfermline, Scotland

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Kirkcaldy, Livingston, Dunfermline, Grangemouth, Glenrothes, and Bathgate.

City	Problem Type	Report Time
Edinburgh	Internet	15 hours ago
Edinburgh	Total Blackout	19 hours ago
Edinburgh	TV	2 days ago
Edinburgh	Wi-fi	2 days ago
Edinburgh	Internet	3 days ago
Kirkcaldy	TV	4 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

• 
  James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported 1 minute ago from Edinburgh, Scotland

  @virginmedia If I phone there is a message saying there is a complex fault. The online fault tracker says there isn’t. Hard really to understand what the problem is and when and how it will be fixed. Still no service at all. Not impressed.

• 
  Louise Hamilton (@louham74) reported 2 minutes ago from Grangemouth, Scotland

  @virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬

• 
  Radhamanalan (@happymaan) reported 7 minutes ago from Edinburgh, Scotland

  @virginmedia I checked.. No issues in my area!

• 
  Alli (@Alli3Fifer) reported 8 minutes ago from Kirkcaldy, Scotland

  @virginmedia It will be interesting to know what ofcoms view is of virgin continuing to sell a service that has been known not to be working since at least Oct. Is it not an option to go back to a standard phone line rather than VOIP for vulnerable customers??

• 
  Scottish (@Scottish720) reported 8 minutes ago from Skinflats, Scotland

  @virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous

• 
  Laura Barbour (@dreamingisfree) reported 11 minutes ago from Bo’ness, Scotland

  @virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)

• 
  trippfuller (@trippfuller) reported 26 minutes ago from Edinburgh, Scotland

  @virginmedia is the worst. Three days of off and on service has cost me significant time and money.

• 
  victoria carolina (@vcash78) reported 29 minutes ago from Edinburgh, Scotland

  Finally something positive to say about @virginmedia following a call from Callum at the “executive team” providing the level of current service I would expect from a such a huge company! Perhaps the skills of good customer service need to be a CPD exercise for the call centres!

• 
  Ally (@Nowhereman91) reported 32 minutes ago from Kirkcaldy, Scotland

  @virginmedia a want to upgrade my account but your site hasn't let me view my options in over a week and I can't get through on the phone. Please help.

• 
  The Bar Fly (@thebarfly) reported 33 minutes ago from Edinburgh, Scotland

  @virginmedia I also phoned to report on Thursday but was then told yesterday there was no record of that so must be lying. The customer service on the phone is truly atrocious. Your services are great when they work, your customer services the opposite.

• 
  Nicholas Cross (@wfastronomer) reported 34 minutes ago from Edinburgh, Scotland

  @andrewducker I did have two rather stressful conversations with Virginmedia a couple of months back. In the first one they offered me a terrible offer and said it was the best and moving took ages. They did this in a slow way, always trying to divert the conversation. 1/

• 
  Acky (@lexo6647) reported 38 minutes ago from Edinburgh, Scotland

  @virginmedia been trying to get through to you. Finally got through to try and speak to a customer service and was cut off immediately when transferred from automated service to an actual person. Trying to sort out my 80 year old dads tv service. Awful service

• 
  victoria carolina (@vcash78) reported 39 minutes ago from Edinburgh, Scotland

  @virginmedia Just said it would be back on by 1230. It’s not … paying a fortune (way above the odds!) a month for service I’m not getting. New contract with another provider incoming.

• 
  Judith Boyle (@JudithBoyle3) reported 39 minutes ago from Livingston, Scotland

  @virginmedia A better service from virgin media

• 
  Paul Collier (@welshref) reported 40 minutes ago from Edinburgh, Scotland

  @virginmedia how the hell do I get any sense from you guys? Eight days spent just trying to get an account sorted 🤬 your customer service is non-existent

• 
  lostinleith 🇺🇦 (@neillhope) reported 41 minutes ago from Edinburgh, Scotland

  @vmbusiness your internet is so down in EH5 even your outage checker is down!

• 
  tootsietweets (@tootsieiam) reported 42 minutes ago from Edinburgh, Scotland

  Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱

• 
  Derek Scott (@DegsyScott) reported 44 minutes ago from Grangemouth, Scotland

  @benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent

• 
  Derek Scott (@DegsyScott) reported 51 minutes ago from Edinburgh, Scotland

  @virginmedia Stupid question!

• 
  Patrick McCarthy (@PatMcCarthy37) reported 52 minutes ago from Edinburgh, Scotland

  @virginmedia I managed to find a phone number to call you. The message 'don't contact us unless you need to' isn't great is it! Follow up text asks me to rate VM on the basis of my interaction. Not fair is it. Not the help desk fault if everything else is so bad.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Quinn 😈 (@pressqforquinn) reported 42 seconds ago

  @official_throne Virgin Media is having an outage until 7th April due to the religious weekend sooo can't stream until they fix the issue... 😔

• 
  Julie Backstreet (@BSBJULIE78) reported 4 minutes ago

  @Channel4 what's going on with your channel through @virginmedia ? Awful picture/sound

• 
  Deleted (@deleteduser2007) reported 4 minutes ago

  @virginmedia @LutzSchueler I’ve called in and I’m now speaking to someone called Kumar from faults and billing who doesn’t speak or understand a word of English refusing to put me through to the correct team to discuss my complaint what kind of crap do you employ

• 
  Waggy Mama (@WaggyMama) reported 4 minutes ago

  @footballontnt is there an issue with streaming of Porto v NFFC? Quality on Virgin TV is awful @virginmedia

• 
  Stewart Neilson ⚒ 🇬🇧 (@HaveringHammer) reported 5 minutes ago

  I’ve just been given Netflix ( I know I’m late to getting it ) by VirginMedia. The first show I’ve started watching is Breaking Bad ( I know I’m late to watching that too ) My question is should I stick with it as I’m 3 shows in and not sure what all the fuss was about yet?

• 
  Gareth Lloyd (@El_Lloydie) reported 7 minutes ago

  Well, the customer service from @virginmedia these days is really quite remarkable. And that's not a compliment. Here's a thread... Informed them that I'm moving house, and they get it booked for Friday 3rd April. All good...

• 
  Heinz Beanz (@Delveyboy) reported 9 minutes ago

  @virginmedia Why would they cut my service completely? They deliberately cut my wire to service the neighbour. When I questioned them, they completely denied it. And why couldn't they have fixed it on the spot? Instead of having no service? Breach of contract

• 
  Haj (@Hajontop) reported 13 minutes ago

  @AlexR6_ @AgmOli_ @virginmedia virgin media for u high speeds and terrible connections mums life. only good for high speed

• 
  Luke (@LUKEQPR94) reported 15 minutes ago

  Has Virgin Media gone down?

• 
  simon parkinson (@parky1021) reported 15 minutes ago

  @virginmedia Once again my internet connectivity is constantly dropping out Terrible service since I renewed my contract with you Wish I never had now