Virgin Media outages and service status in Dunfermline, Scotland

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Kirkcaldy, Grangemouth, Bo’ness, Edinburgh, Dunfermline, Glenrothes, Cowdenbeath, and Livingston.

City	Problem Type	Report Time
Kirkcaldy	E-mail	8 hours ago
Kirkcaldy	Internet	15 hours ago
Grangemouth	TV	5 days ago
Kirkcaldy	Internet	5 days ago
Kirkcaldy	Internet	5 days ago
Bo’ness	Internet	5 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

• 
  Philippa Wright (@philippawrightt) reported 1 minute ago from Edinburgh, Scotland

  @virginmedia Sorry? Like my formal complaint - I’m unsure if you have read my tweet? I bought a box and returned the WiFi myself. Ombudsman time?

• 
  Acky (@lexo6647) reported 14 minutes ago from Edinburgh, Scotland

  @virginmedia been trying to get through to you. Finally got through to try and speak to a customer service and was cut off immediately when transferred from automated service to an actual person. Trying to sort out my 80 year old dads tv service. Awful service

• 
  victoria carolina (@vcash78) reported 16 minutes ago from Edinburgh, Scotland

  @virginmedia what’s going on. No service alllllll day in EH14 area?! Working from home impossible today … great service!

• 
  Evelyn Love-Gajardo (@gajarlove) reported 19 minutes ago from Edinburgh, Scotland

  @virginmedia It's not showing up and it's now been down since first thing yesterday. They are elderly and need their landline to be working. Is there a way to speak to someone if it's not fixed by 4?

• 
  Judith Boyle (@JudithBoyle3) reported 22 minutes ago from Livingston, Scotland

  @virginmedia A better service from virgin media

• 
  Billy Doyle (@wcd07) reported 24 minutes ago from Livingston, Scotland

  @biker_Ian @Craids Think I'll be changing no. My @virginmedia still down. Shocking service 🤬

• 
  Ashley (@ashjrox) reported 26 minutes ago from Edinburgh, Scotland

  I've had rude calls with some staff, spent over £9 on calls to @TravelodgeUK to get this refunded for the charity, their customer service emailed saying that even though two of their staff & virgin media said I should get a refund that they are not going to refund. #badservice

• 
  Scott Brownridge (@ScottBrownridge) reported 28 minutes ago from Edinburgh, Scotland

  @virginmedia any idea why my internet keeps dropping off. No issues that I can see in the area. Been doing it for two days now.

• 
  Peter Tuffy (@bigtoodle) reported 33 minutes ago from Edinburgh, Scotland

  @virginmedia at last, fixed at last, that’s only taken from the 20th Nov to the 28th of Dec to fix my home phone.

• 
  victoria carolina (@vcash78) reported 37 minutes ago from Edinburgh, Scotland

  I was left without service for a week with multiple lies, promises of calls that didn’t happen and appalling customer service … you promise compensation of a month for free, the next you state £650 for disconnection. We are in a coat of living crisis you idiots! @virginmedia

• 
  James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported 38 minutes ago from Edinburgh, Scotland

  @virginmedia I have now had no service - internet, tv, phone - for 24 hours. It’s impossible to speak with someone about this. There is only a vague automated message about a ‘complicated problem’. How can I get this fixed? What are you doing to address this?

• 
  Philippa Wright (@philippawrightt) reported 38 minutes ago from Edinburgh, Scotland

  @virginmedia do you actually read formal complaints or are they just automated responses too?! For the second time the response does not answer the complaint at all?

• 
  victoria carolina (@vcash78) reported 38 minutes ago from Edinburgh, Scotland

  @virginmedia Since yesterday afternoon. I was working so not entirely sure but approx 24 hours. £160 a month to be without even “free” channels. I am aware nothing is without fault but the poor customer service and lack of ability to locate/tell us what the issue is, is appalling.

• 
  Peter Tuffy (@bigtoodle) reported 39 minutes ago from Edinburgh, Scotland

  @virginmedia The phone is not working and your engineer was arranged to call today between 1.00 and 6.00pm needless to say he did not arrive or give me a call to arrange another day.

• 
  Acky (@lexo6647) reported 41 minutes ago from Edinburgh, Scotland

  @virginmedia the problem is now being dealt with and will need repair. Thanks for the help again although it shouldn’t be so difficult. Pensioners don’t have the knowledge to do what I had to do for my dad

• 
  Alli (@Alli3Fifer) reported 45 minutes ago from Kirkcaldy, Scotland

  @virginmedia It will be interesting to know what ofcoms view is of virgin continuing to sell a service that has been known not to be working since at least Oct. Is it not an option to go back to a standard phone line rather than VOIP for vulnerable customers??

• 
  Shirley Monteith (@lethalshirl) reported 50 minutes ago from Edinburgh, Scotland

  @virginmedia Yes and there are no issues in the area so it’s something in my house - my neighbour below is also having broadband issues. I need to book an engineer to come & check connection/equipment etc but can’t get logged in to do this either on computer or phone

• 
  Mike McNulty 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦✊ (@bankaudits1) reported 55 minutes ago from Edinburgh, Scotland

  @virginmedia I tried to get help but didn’t get through to anyone just a text sent to my mobile telling me how to fix it but no joy. Checked the forums and turns out I’m not alone and the upgrade is rubbish so just stuck it in the cupboard.. hopeless!

• 
  🌸Jordy Deelight 🌸 (@jordy_deelight) reported 56 minutes ago from Edinburgh, Scotland

  Hi @virginmedia I’ve been trying to repeatedly change my package, are you having issues technically?

• 
  Stephen Honeyman (@sh0110b8995) reported 60 minutes ago from Kirkcaldy, Scotland

  @virginmedia hello I'm trying to sort out my new upgrade as I have problems with it. The customer service is closed when can I get help?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Expanse Consulting Ltd (@ExpanseCon) reported 5 minutes ago

  @ulickdcox @VodafoneIreland Not a vodafone issue. Looks like a core switch failure, optical cross-connect fault or other fault inside one of the central carrier-neutral hubs. It has dropped interconnection across multiple fixed ISPs (Virgin Media, Eir, Siro, NBI) simultaneously.

• 
  Alexander Battine (@TimeLord09) reported 8 minutes ago

  @virginmedia Virgin Media Are your technicians aware of the Intermittent internet signal problem in the NP20 5HT area. Are your technicians trying to fix this problem. This problem has been going on now for a about two week. Alex B

• 
  Paul O'Brien (@PaulOBrienKil) reported 10 minutes ago

  @VMSportIE I strongly urge anyone thinking of subscribing to @virginmedia to NOT do it. Took over a hour to get through to customer service & they still won't fix their mistake. Shambles of an organisation.

• 
  Magnolia’s Art (@Magnoli23215778) reported 12 minutes ago

  @virginmedia As I have an engineer coming out on average every 6wks for last 18months, am now wanting to leave them. Saying I’ve to pay £1300 to get out of my remaining 14months contract. Anyone else having issues? Incompetent lot!

• 
  Karen Barker 🐈 🔭🐝🌹🍅 (@Kiai_Kas) reported 14 minutes ago

  Why are the match streams not working for tonight's matches @SkyFootball @virginmedia People pay a lot of money for this so-called service. It's not good enough

• 
  Ken Bar Low (@OldPeopleFine) reported 14 minutes ago

  @Dearme2_ You think when you hit rock bottom things can only get better but then your house burns down and virgin media take you to court for non payment of your wifi

• 
  Chris4RAFC (@Chris4RAFC) reported 17 minutes ago

  @DGardinerSPUD Yes of course i was at Wembley but did watch it back on DAZN and was brilliant Well tonight of course you were at the game but I had to watch from home and in 2nd half it went off twice to a black screen as in the picture had to come out and go back in, Never miseed any goals tho Since sky sports + launched when you now press the red button to watch games its been crap I am direct with sky and not with virgin media who also had problems with there service for over a week with sky sports +

• 
  william (@william27504693) reported 21 minutes ago

  @LeeHarris @virginmedia The fact you seem shocked by this means 1 of 2 things. 1) You're really dense & didn't research how truly terrible VM services are 2) You went for the cheap option & this is the result

• 
  Virgin Media News (@VirginMediaNews) reported 28 minutes ago

  First-time drug possession may no longer mean prosecution. From today, adults caught with a small amount of drugs for personal use may instead be referred to the HSE for support. They must admit the drugs were for their own use and agree to take part in the scheme. More on Virgin Media PLAY.

• 
  Trevor Ellis-Jones (@TrevtheDJ) reported 30 minutes ago

  @virginmedia are there issues in london Se23 (area 21) ? Nothing working