Virgin Media outages and service status in Dunfermline, Scotland
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Dunfermline, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Jul 26, 12:16 PM GMT+1.
- Internet (69%)
- Wi-fi (14%)
- TV (10%)
- Total Blackout (3%)
- Phone (3%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 27: Problems at Virgin Media
Virgin Media is having issues since 04:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Dunfermline, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Cowdenbeath, Kirkcaldy, Livingston, Glenrothes, Linlithgow, Tillicoultry, Rosyth, Dunfermline, and Queensferry.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
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Wi-fi | 1 day ago |
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Edinburgh
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Wi-fi | 2 days ago |
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Edinburgh
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Internet | 4 days ago |
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Edinburgh
|
Internet | 4 days ago |
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Edinburgh
|
Internet | 4 days ago |
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Edinburgh
|
Internet | 4 days ago |
Nearby cities with recent reports
7 recent signals
Community Discussion
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Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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The Bar Fly (@thebarfly) reported from Edinburgh, Scotland@virginmedia It claims intermittent issues. Mine has been totally dead for the past two days. I appreciate there is nothing you can do. It means when that is fixed and I still have my issue, I’ll have to start again to report then patiently wait till they can be bothered sending someone.
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Acky (@lexo6647) reported from Edinburgh, Scotland@virginmedia We have tried to problem solve ourselves and need help. A replacement box or an engineer, not a link to a forum. Do you have a link to a customer complaints department? Maybe I will get somewhere with them.
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James Smith 🏴🇮🇹🇿🇦 (@SobukweScozia) reported from Edinburgh, Scotland@virginmedia If I phone there is a message saying there is a complex fault. The online fault tracker says there isn’t. Hard really to understand what the problem is and when and how it will be fixed. Still no service at all. Not impressed.
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Radhamanalan (@happymaan) reported from Edinburgh, Scotland@virginmedia I checked.. No issues in my area!
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David Fyvie (@thefyvies) reported from Edinburgh, Scotland@virginmedia It’s been horrific for the last 4-5 days although today is by far the worst.
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Nicola❤️🏳️🌈❤️ (@pixiecat5) reported from Cowdenbeath, Scotland@virginmedia no internet for 4 days now. Outage reported Fri. No updates other than the resolution date moving every day. No text updates as promised. @FifeCouncil you have cut the cable whilst replacing Streetlighting. Contact me please. I cannot work hence can't earn anything
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James Smith 🏴🇮🇹🇿🇦 (@SobukweScozia) reported from Edinburgh, Scotland@virginmedia BTW. It’s not an ‘intermittent’ issue - I’ve had no service at all for 18 hours, and what exactly does ‘taking us a little longer than usual’ to fix actually mean?
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Jette Goldie ♿ 🏴@wolfette@mastodon.social (@JetteUk) reported from Edinburgh, Scotland@virginmedia broadband in EH11 is up and down like a yo-yo. More down than up. (like my attempts with a yo-yo)
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Les Rey .Erso Meero Live in the city of Light (@amypond4ever) reported from Glenrothes, Scotland@virginmedia IAM tweeting you for the third time today why is You tube on my Search and Discover not working?! I'll tweet you every day for an Answer about This we pay for this why is it Not working????!!
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Paul Collier (@welshref) reported from Edinburgh, Scotland@virginmedia how the hell do I get any sense from you guys? Eight days spent just trying to get an account sorted 🤬 your customer service is non-existent
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Evelyn Love-Gajardo (@gajarlove) reported from Edinburgh, Scotland@virginmedia no landline or Internet at EH16 6GD since early this morning and your website appears to be down so it can't be reported.Update please?
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Jill Scorer (@JillScorer1) reported from Dalgety Bay, Scotland@lornagilmour_ @virginmedia @SkyUK How to make a complaint via phone. Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. WONDER IF THIS WOULD WORK?
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Ally (@Nowhereman91) reported from Kirkcaldy, Scotland@virginmedia a want to upgrade my account but your site hasn't let me view my options in over a week and I can't get through on the phone. Please help.
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Alli (@Alli3Fifer) reported from Kirkcaldy, Scotland@virginmedia Spent another 75 mins on the phone & managed to get a technician out this afternoon.The technician confirmed it is a known fault with the hub 5 and knew without testing what the issue was. The fault has no fix and my vulnerable parents are still left without the phone service.
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Danny mycock Portsmouth/fife (@Dannymycockgma1) reported from Lochgelly, Scotland@virginmedia is the biggest load of ****. 8 days with no service and still no one has come out to sort it. ******* useless *****. I hope mr Branson is happy the ******* prick
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Kim667 (@Kim6672012) reported from Kirkcaldy, Scotland@virginmedia poor show @virgin media. Nothing works! Not even the app or your service status page.
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liam finn (@lfinn777) reported from Edinburgh, Scotland@virginmedia Is this in progress? I haven't seen any resolution?
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victoria carolina (@vcash78) reported from Edinburgh, ScotlandFinally something positive to say about @virginmedia following a call from Callum at the “executive team” providing the level of current service I would expect from a such a huge company! Perhaps the skills of good customer service need to be a CPD exercise for the call centres!
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seldomseenkid (@seldomseenkid) reported from Edinburgh, Scotland@virginmedia internet down. Again. Why?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Bignell (@NothingLane) reported@trapdoor456 @virginmedia Nope, but much the same story. Dumped useless Virgin years ago. Now with @zeninternet. Once you start a contract, the price NEVER increases. They're a UK company, so absolutely no overseas call centres and the tech service has been first class.
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Kakistocracysucks (@AR59446899) reported@Rugby_Scoop @virginmedia Agreed, as a Bok supporter,when we crunched them half to death last November they started to call for scrumming laws to be changed,good to see that the ABs are back,looking forward to a tough series now…just get rid of that **** Ben Smith he’s giving AB rugby a bad name.
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Peter mcclurg (@peter_mcclurg) reportedWhy are you managing the worst levels of service. Utterly shambolic. Frustrating and embarrassing. I look forward to the next fine being enough to get you to treat customers as customers in the future. Just spent 45 minutes begging for a service engineer to come. @virginmedia
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Sophie (@sophm108) reported@virginmedia @virginmedia - still not working and no response other than fake virgin accounts. Please can you advise. We will be cancelling the contract next month when it expires.
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UAVHive (@UAVHive) reported@Edeaulx @virginmedia Having worked in telecoms I can vouch for the fact that Virgin Media's customer service is atrocious and I'd argue is the worst in the industry. I would never be a customer of theirs ever again.
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Adam Spooner (@aspoone2) reported@virginmedia what an awful service New customer and already regretting it Virgin cancelled previous service 3 days in, 2 visits and 3rd booked but still no broadband What a shambles
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Michelle Wright (@EDsetMefree) reported@virginmedia been with you ever since you were ntlworld, you recently changed my phone to digital with back up emergency phone, the engineer didn’t take my disability into account, has put my phone where I can’t even get to it, impossible to get through to you as you cut the call before connecting, your now not giving me the service I am paying for and in breach of contract, so I am going to cancel my direct debit for all services including tv
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John deakins (@Deaks_uk) reported@virginmedia I am trying to get hold of someone to help but I can’t get any support
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Elaine McIntyre (@Elycat) reportedIs @virginmedia down in G40 area? Been without internet now for 2hours @status_is_down
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Mikey Molfessis (@mikey_mol) reported@virginmedia And you make it difficult to log a ticket. I called I. And your consultants say “we are aware of an issue” and leave it at that @Ofcom