Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

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The latest reports from users having issues in Dunfermline come from postal codes KY11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 12/02/2025 05:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Bathgate, Lochgelly, Glenrothes, Kelty, Livingston and Kirkcaldy.

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City Problem Type Report Time
United KingdomEdinburgh Total Blackout
United KingdomEdinburgh Internet
United KingdomEdinburgh TV
United KingdomEdinburgh TV
United KingdomEdinburgh Internet
United KingdomEdinburgh Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • aimeecrausaz1 Aimee C (@aimeecrausaz1) reported from Edinburgh, Scotland

    @virginmedia you're customer service is the worst I've ever experienced. Over 2 hours in messages support I've waiting with no response other than being told 1 hour ago, my issue would be responded to in 10 minutes.

  • Todoleo Matteo Doni 🇬🇧 (@Todoleo) reported from Edinburgh, Scotland

    @dsilverman Very happy with both our service providers: we have Virgin Media (350/35 on cable) and BT Fibre To The Premises (910/118). Very few outages.

  • mandukes Mandy forrest (@mandukes) reported from Edinburgh, Scotland

    @virginmedia hello I’m trying to order a WiFi booster on my account but I can’t do it online and trying to speak to someone on the phone is like mission impossible. Can you help please

  • racheljryan Rachel (@racheljryan) reported from Edinburgh, Scotland

    @virginmedia Your online chat and bot is terrible. I want to reduce my package. First got chucked out during security. Then they couldn't help and put me through to relations but your bot thinks I have a mobile query. I'm trying not to phone as requested but this is unworkable.

  • Baigrie1985 💚Marie💚 (@Baigrie1985) reported from Edinburgh, Scotland

    @Freddie_23_23 @longbangers @virginmedia I have sky for everythin after the drama i had with virgin and tbh my sky seems not to bad for downloadin tbh

  • sjwb Stuart Bell (@sjwb) reported from Edinburgh, Scotland

    @virginmedia what on Earth is going on in the EH10 area, over 5 x intermittent issues now since 5pm today and your site is saying there is no fault? I think not, say it ain’t so... #BroadbandIssue

  • shehzadinho Shez (@shehzadinho) reported from Brightons, Scotland

    I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf

  • Hunnichild1 🦋Bex Wimberley (@Hunnichild1) reported from Edinburgh, Scotland

    @TSScot Could you help with with an issue with @virginmedia at all?

  • katenevens Kate Nevens (@katenevens) reported from Edinburgh, Scotland

    @virginmedia our internet is down in Edinburgh EH10. Could you confirm you’re aware / working on this?

  • Hunnichild1 🦋Bex Wimberley (@Hunnichild1) reported from Edinburgh, Scotland

    Cut off after 25 minutes trying to get through to find out why I have no service, after a 12 hour shift, thanks @virginmedia

  • audanderson1 Audrey Anderson (@audanderson1) reported from Edinburgh, Scotland

    @virginmedia contacted your 150 number and asked to use the text service which I did . Unfortunately they asked to contact oomph team on 150 . Unable to get through on 150 to speak to an advised as just a message telling me to use text service help please

  • parry1875 Parry (@parry1875) reported from Edinburgh, Scotland

    Will @virginmedia continue to ignore my loss or service?

  • aimeecrausaz1 Aimee C (@aimeecrausaz1) reported from Edinburgh, Scotland

    @virginmedia @PED7 @lizzidoyle You're service is so incredibly CRAP I wouldnt know the score!!!! 2 hours plus I've been waiting on a response!!!!!

  • MikeyGiven93 Michael John Given (@MikeyGiven93) reported from Edinburgh, Scotland

    @virginmedia my tv service hasn’t been working for 2 days and your automated message telling me to turn it off and back on isn’t cutting the £85 a month!!! How can I speak to an actual human??

  • hungryduncs Duncan MacColl (@hungryduncs) reported from Grangemouth, Scotland

    @virginmedia catch up not working ?

  • trevorcowin Trevor Cowin (@trevorcowin) reported from Edinburgh, Scotland

    @PantsShaton @jamtarts1972 @AdamsRightBoot You can choose, sky customer, online only, virgin media customer etc. I signed up around 30 mins ago, code is case sensitive FOOTBALL1

  • aberquine Laura (@aberquine) reported from Edinburgh, Scotland

    I’m moving home nearby in Edinburgh and need to change broadband provider, no Virgin Media at my new place. Narrowed down to best speeds, but which has the better customer service. Any recommendations?

  • TheQueerGuy TheQueerGuy (@TheQueerGuy) reported from Edinburgh, Scotland

    Hey @virginmedia why can’t I down grade my package online, via email or live chat? I can upgrade no problem. Calling the customer help line says most of your offices are closed and I would have an hours wait to speak to someone. An hour!!!

  • Rockyi1980 Iain Rockliffe (@Rockyi1980) reported from Dunfermline, Scotland

    @ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed

  • onemistert Mr T (@onemistert) reported from Edinburgh, Scotland

    @virginmedia is there a known problem in EH6 4**?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sankark4 Sankar (@sankark4) reported

    @virginmedia unable to watch sky sports red button contents on virgin media. Just gives message there are no interactive services. How to fix?

  • _BEE2121_ bee ♡ ☆ (@_BEE2121_) reported

    @s2x_a Is it virgin media by any chance cause they’re SO bad!! 😩 u can complain tho to most wifi providers about bad connection and they should provide a free booster box. I know it doesn’t help rn but for in the future

  • chasingbadger Chasing Badger (@chasingbadger) reported

    @virginmedia I’ve had to shut everything down and re-start and now it’s working. Can’t virus scan my phone but laptop is fine. Clearly it was a result of the outage Earlier

  • philipmarkham philmarkham 🖖🏻 (@philipmarkham) reported

    @virginmedia bravo to your yet again terrible service-making my area without internet or phone all day because of doing planned work in my area-if it’s planned-TELL YOUR CUSTOMERS!!!!!!

  • Pound4Pound_No1 ERADICATION (@Pound4Pound_No1) reported

    @ollieleeb @virginmedia Had an engineer fix mine today, you had one yet?

  • DirtyBarry5 Vallas record shop (@DirtyBarry5) reported

    @virginmedia could you recommend a reliable broadband service I work from home and your service is costing me money twice this month no internet’s all day

  • angelab2711 angela b (@angelab2711) reported

    When you have 3 kids who need to do homework etc and no WiFi for two days you realise how essential it is. Poor service from Virgin Media considering how much it costs.

  • Meallat Mealla (@Meallat) reported

    @virginmedia is there an issue in the blackrock area? Business wifi down for the last 30 mins so cannot accept payments

  • Captain_Chaosss Captain Chaos - DON'T LOOK UP! (@Captain_Chaosss) reported

    @virginmedia The VPN works fine on BT, OH and it's working fine on Vodafone that I've had to tether through to get any service at all now. It doesn't work on either wired or wireless. I called your team and they've done nothing except fob me off, so now I'm calling sky... from my mobile

  • DirtyBarry5 Vallas record shop (@DirtyBarry5) reported

    @virginmedia no internet all day again your service is Pish