Virgin Media Outage Report in Dunfermline, Fife, Scotland
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The latest reports from users having issues in Dunfermline come from postal codes KY11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Glenrothes, Dunfermline, Livingston, Bathgate, Rosyth and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
||
| Edinburgh |
Internet | |
| Glenrothes |
Internet | |
| Edinburgh |
Wi-fi | |
| Dunfermline |
Internet | |
| Edinburgh |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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(@lisaJwatson_3) reported
from
Bo’ness, Scotland
@virginmedia No, only on certain channels (5 HD being the worst) there seems be a static interference. The box is very old so not sure if it is compatible anymore
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Rebecca Curtis-Moss
(@rebecca_curtis) reported
from
Edinburgh, Scotland
@2wheels2dex @virginmedia No, as in the internet cuts off a lot. The reason I think it’s a MacBook problem is I’ve sat with both a laptop and a MacBook on zoom simultaneously, one has cut out repeatedly whilst the other’s been fine. Every MacBook (three) in the house has had the same problem.
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Jack Steves
(@JackSteves) reported
from
Edinburgh, Scotland
@AldoScrim89 @virginmedia Virgin Media are arseholes - I cancelled my contract with them last week only for them to renew it again without my consent. Raised a complaint as this is, you know, illegal. Complaint so far has been ignored. Arseholes mate
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Travel Kat
(@KatrinaMilne) reported
from
Edinburgh, Scotland
Genuinely been waiting for 24 hours to chat to one of your customer advisors @virginmedia Not very customer friendly...
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Drew Alexander
(@alwzander) reported
from
Edinburgh, Scotland
@TCL_TV_Global @Dolby Wonder if you can help I am looking for a code for a TCL tv to work with my virgin media remote control in the uk
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Calum Mackenzie
(@hmfcalum) reported
from
Edinburgh, Scotland
@virginmedia You really couldn’t make this up - to make a complaint, I need to ring you on the number that constantly cuts me off - utterly comical.
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia I am still waiting for a call back that was due early this week. Can’t get through to the call centre at all, been trying all day. Can you help?
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lucy
(@Gosia79K) reported
from
Edinburgh, Scotland
@virginmedia Yes. The network is showing for a second then disappears
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Jill Robb
(@jillheartsnyc) reported
from
Edinburgh, Scotland
@itvhub is the most infuriating catch up service - super slow, buffering, forced adverts, no fast forward / rewind (that works).. via @virginmedia anyway. ..needs a serious update
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Lewis Obrien
(@lewisobrien04) reported
from
Edinburgh, Scotland
@btsportufc @BradTavares Ppv not working on virgin media
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hrats
(@mrsrats26) reported
from
Edinburgh, Scotland
@virginmedia I am very disappointed .I have just been on hold for 45mins to find out no can’t help . No explanation no options . Just no !!! Very unhappy soon to be ex customer .
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia now on my 11th call to sort this out in the last 3 weeks. Each time on the phone for over an hour and still no solution. How to I cancel everything if they refuse to do it and pass me through 5/6 call centres
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A Wedge 🏴💙🇪🇺
(@AndrewWedge) reported
from
Dunfermline, Scotland
@virginmedia your call centre is rude, they can’t understand simple English, round in circles, the line keeps buzzing out, I want to cancel but they will not put me through to anyone who can. They profess to be from every team everything I ask for help! Shocking how bad this is
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Jack Steves
(@JackSteves) reported
from
Edinburgh, Scotland
@AldoScrim89 @virginmedia They’re a horrible company - I swear they were never this bad pre-pandemic
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Calum Mackenzie
(@hmfcalum) reported
from
Edinburgh, Scotland
@virginmedia That’s exactly what I intend to do. Shocking level of ‘customer service’. This is a total waste of time
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Jack Steves
(@JackSteves) reported
from
Edinburgh, Scotland
@virginmedia could I speak with someone to terminate my contract please?
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Linda Hamilton
(@Lindsham1) reported
from
Whitecross, Scotland
Got Premier Sports for todays game through Virgin Media at £9.99 with the option to cancel after 30 days. 🇳🇬🇳🇬🇳🇬🇳🇬
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Calum Mackenzie
(@hmfcalum) reported
from
Edinburgh, Scotland
@virginmedia You couldn’t care less about feedback, otherwise it would be easy to contact you, over various platforms. Will cancel my direct debit - I’m sure BT will happily take my business & provide a better service than Virgin.
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Ewan A. Walker
(@ewalker287) reported
from
Edinburgh, Scotland
Dear @virginmedia. Working from home would be much easier if I had a wifi connection that didn't cut out so often and was slightly faster than your average snail. Just saying 🙃
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Calum Mackenzie
(@hmfcalum) reported
from
Edinburgh, Scotland
@virginmedia I’ve just tried to use the instant messenger and the customer service advisor tells me he can find no trace of any notes on my account regarding the offer made on Saturday. I have a screen shot of the offer, made in your app, yet he says he can’t see it.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Penny Hodges
(@silverywillow) reported
@virginmedia No, but I've received another message from your online bot and an email survey asking me how pleased I am with the resolution of my issue, which is rather ironic considering it's completely impossible to get through to anyone at VM.
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Paul Coxhead
(@paulyc1966) reported
@virginmedia I am still having problems but have just resigned myself to the fact that this is the poor level of service I am going to get from your company because your ability as a business to deal with customer service issues and answer calls in less than an hour is obviously too hard
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charlie
(@charlie84095192) reported
@virginmedia I sent an email, 15th December...(to the person dealing with the complaint at the managing Directors office). What on earth would be the point in sending another?
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Christine
(@ChristineCousi2) reported
@LozzaFox @virginmedia You're going to get a lot of crap on here because you're a person off the telly and you are clearly saying "do you know who I am?" 🙄 It seems complaining about **** service is not allowed when you're you Laurence.
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SINGLESHOOTER
(@SINGLESHOOTER_) reported
@virginmedia Thank fully working this morning as an IT ENGINEER may I ask what went wrong in area 21 in London that the into went down twice ?
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Drew
(@biggdrew80) reported
@virginmedia do you ever answer your phones? Trying to downgrade but can’t get anyone on phone, webchat not answered and the mobile number never comes back to me!
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Tina Cunliffe
(@CunliffeTina) reported
@virginmedia Been waiting for 3 days everything o get asked do o still need help. Then I am told to wait then I don't hear
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“ALL YOUR DREAMING OF”IS BOSS!🌟🌟🌟🌟🌟🌟🏆
(@hitman8976rawk) reported
@virginmedia Eh it’s me internet box I don’t have tv service with you
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joannamay
(@JoTownsend77) reported
@virginmedia And I pay A LOT for virgin media and at a crucial time it has let me down so I will be leaving after 10 years - I cannot have this happen again
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Zeynep Dural
(@Zeppeus) reported
@virginmedia Hi, I still need help to contact with the team. Each morning I receive a text from the automatic service says " If you still need help say yes". When I write yes, the process started from the scratch. Can you please contact me via DM. Contract ends in 2 days.