Virgin Media outages and service status in Dunfermline, Scotland

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Glenrothes, Kirkcaldy, Linlithgow, Edinburgh, Tillicoultry, Livingston, Rosyth, Dunfermline, Queensferry, and Cowdenbeath.

City	Problem Type	Report Time
Glenrothes	TV	1 hour ago
Kirkcaldy	TV	24 hours ago
Linlithgow	Internet	4 days ago
Edinburgh	Phone	5 days ago
Edinburgh	Internet	6 days ago
Edinburgh	Internet	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

• 
  lostinleith 🇺🇦 (@neillhope) reported 4 minutes ago from Edinburgh, Scotland

  @vmbusiness your internet is so down in EH5 even your outage checker is down!

• 
  victoria carolina (@vcash78) reported 4 minutes ago from Edinburgh, Scotland

  @virginmedia Just said it would be back on by 1230. It’s not … paying a fortune (way above the odds!) a month for service I’m not getting. New contract with another provider incoming.

• 
  tootsietweets (@tootsieiam) reported 4 minutes ago from Edinburgh, Scotland

  Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱

• 
  James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported 9 minutes ago from Edinburgh, Scotland

  @virginmedia I have now had no service - internet, tv, phone - for 24 hours. It’s impossible to speak with someone about this. There is only a vague automated message about a ‘complicated problem’. How can I get this fixed? What are you doing to address this?

• 
  Nicholas Cross (@wfastronomer) reported 10 minutes ago from Edinburgh, Scotland

  @andrewducker I did have two rather stressful conversations with Virginmedia a couple of months back. In the first one they offered me a terrible offer and said it was the best and moving took ages. They did this in a slow way, always trying to divert the conversation. 1/

• 
  James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported 13 minutes ago from Edinburgh, Scotland

  @virginmedia I’ve no internet, phone or tv in South Edinburgh - following intermittent internet for days. Your fault checker says there is no service fault yet your website does not allow me to book an engineer. Can you help?

• 
  Fergus Wright (@fergus_wright) reported 15 minutes ago from Edinburgh, Scotland

  @Will_Jeffs @virginmedia Tbf ive had problems with my wifi for the last few days, what i done was unplug everything then wait a couple of mins then plug it all back in again then it was fine.

• 
  James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported 16 minutes ago from Edinburgh, Scotland

  @virginmedia Except I can’t because I get fobbed off and they just try to get me to upgrade my package. Seriously. I’d just like to know if there is some systemic complex issue, as you suggest, or not.

• 
  Karen 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺⭐ (@karen_coops81) reported 18 minutes ago from Edinburgh, Scotland

  Need a new service provider @virginmedia has just gone up by £25. Recommendations please.

• 
  Philippa Wright (@philippawrightt) reported 21 minutes ago from Edinburgh, Scotland

  @virginmedia Read my tweet. I have been sent a “resolution” already. Which advised to return the box/speak to online chat if further issues. As I have pointed out multiple times I have already returned the box. This is absolutely infuriating at this point.

• 
  Neil Finlayson (@neilfinlayson) reported 23 minutes ago from Edinburgh, Scotland

  @virginmedia we’re very displeased with your Internet speed. Up and down like a yoyo. CityFibre next stop

• 
  Geraldine Daly (@Giannop) reported 30 minutes ago from Edinburgh, Scotland

  @virginmedia Estimated fix 19.45 😭

• 
  Ewan Walker (@e_red_squirrel) reported 31 minutes ago from Edinburgh, Scotland

  @virginmedia TiVo box down... No broadband or TV for the last hour in EH4. Called and your tests say there is nothing wrong but try resetting the box. 🤔 Done 3 times while waiting 50mins on your customer 'No' service answering my call! 😡

• 
  victoria carolina (@vcash78) reported 33 minutes ago from Edinburgh, Scotland

  @virginmedia I am on the phone right now and like I’ve said. The service I am receiving is disgusting. 40 minutes call and to be told that in a #CostOfLivingCrisis you want £650+ to disconnect a service. Must’ve been robbers you merged with as this is criminal behaviour.

• 
  victoria carolina (@vcash78) reported 34 minutes ago from Edinburgh, Scotland

  @virginmedia Very interesting as I was told £216.11 for each service (TV, BB, Phone). I asked is this a total of over £600 and she said, “yea mamm,that is correct”. My response was purely to laugh. This conversation has happed in the last 15 minutes. Absolutely despicable!

• 
  Wendy Bell (@WendyBe54745206) reported 39 minutes ago from Edinburgh, Scotland

  @virginmedia desperate to speak to someone phoned hour later speaking to someone transferred 3 times then wanted a manger on hold then cut me off worst customer service department. No web chat on website no email address it's ridiculous can you help

• 
  Effie Fenton (@effiefenton) reported 40 minutes ago from Edinburgh, Scotland

  @virginmedia my daughter has finally got a new home in supported accommodation but can't move in until a telephone line is connected so her carers have access to a 24/7 phone. The earliest appointment is currently a month away. Can you help us so she can start her new life?

• 
  Peter Tuffy (@bigtoodle) reported 41 minutes ago from Edinburgh, Scotland

  @virginmedia yes well after waiting in for five hours yesterday for an engineer to come I was just told it had been rearranged for the 28th. The great pity is they never informed me to find out if that was OK, such gross inefficiency abounds within your organisation.

• 
  Patrick McCarthy (@PatMcCarthy37) reported 49 minutes ago from Edinburgh, Scotland

  @virginmedia I managed to find a phone number to call you. The message 'don't contact us unless you need to' isn't great is it! Follow up text asks me to rate VM on the basis of my interaction. Not fair is it. Not the help desk fault if everything else is so bad.

• 
  Tullia (@thelifeoftul) reported 54 minutes ago from Edinburgh, Scotland

  @virginmedia @virginmedia now your service status is saying there are no issues in the EH7 area yet we’ve received a text that we won’t have wifi yet again till tomorrow morning? Please can you communicate what is going on?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Elaine Walsh (@mabaker_moz) reported 3 minutes ago

  @virginmedia I rang your service number and there is an issue in the area

• 
  Jeremy White (@jeremyiwhite) reported 7 minutes ago

  I got the most appealing service from @virginmedia when I wanted to cancel. So glad to see them hit where it hurts.

• 
  Dr Elaine Rust (@elainerust) reported 7 minutes ago

  @virginmedia despite your £28 million fine for preventing the switching process, I find you are doing this to me. So much for resolving the issues and reviewing your processes. You’ve cancelled my request TWICE. This has to stop. @Ofcom

• 
  harley ˶ᵔ ᵕ ᵔ˶ (@whisperwoIf) reported 9 minutes ago

  virgin media, you are soooooooo lucky i haven’t smashed up your headquarters because WHY IS MY WIFI DOWN AGAIN GRAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAHHHHHHHHHH

• 
  Kingofsalemsdaughter (@salemsdaughters) reported 9 minutes ago

  Mishandling calls isnt reserved for virgin media but the NHS and all their staff members. I received a long awaited call from 111 regarding my toddler. Id like to note its very late and he is now asleep. Before id even said hello after answering the phone call she rudely asked if i can hear her not even saying hello herself. That was an indication the rest of the call was going to be pointless. WTF?

• 
  NataliaWilson92 (@NataliaKallai) reported 10 minutes ago

  @virginmedia can you tell me why I had one of your employees hang up on me abruptly today after speaking to me like utter rubbish when I confirmed I would be cancelling my contract. Complete and utter obnoxious ignorance.

• 
  Kathy Miller (@KathyMi25429227) reported 11 minutes ago

  @virginmedia you are telling me you are extremely busy on 25 minutes hold. Guess what? I am Busy Too but you are not paying me several pounds a month! Employ more staff...am going to Ombdsman about shambolic service

• 
  Owen Luckhurst (@DoctorDisco63) reported 12 minutes ago

  @MartinSLewis @MartinSLewis hearing about Virgin Media today I’m not surprised. They did the same to me around 2020, except they lied to me about my cancellation date. By the time I called to cancel, they said it was too late. So I disconnected everything and didn’t pay them a penny more.

• 
  Mila (@LYCOICAT) reported 14 minutes ago

  @virginmedia since you’ve merged with o2 there service has spoiled and causing me immense distress you didn’t read my dm

• 
  Pete White (@1Petewhite) reported 15 minutes ago

  @virginmedia Join Virgin Media? VM prosecuted for being cheating bastards. I was a VM customer for years .. took me ages to get out of contract. 500mbps for £14.00 and you hģdont need a home phone. Virgin Media has been fined £28m for repeatedly preventing customers opting out