Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

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The latest reports from users having issues in Dunfermline come from postal codes KY11 and KY12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 08/18/2025 04:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (22%)

    TV (22%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. Total Blackout (13%)

    Total Blackout (13%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Kirkcaldy, Glenrothes, Edinburgh, Bathgate, Livingston, Kelty, Dunfermline, Linlithgow, Cowdenbeath, Bo’ness, Grangemouth and Broxburn.

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City Problem Type Report Time
United KingdomKirkcaldy Internet
United KingdomGlenrothes TV
United KingdomKirkcaldy TV
United KingdomEdinburgh TV
United KingdomBathgate TV
United KingdomGlenrothes TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • jamiemchale Jamie McHale (@jamiemchale) reported from Edinburgh, Scotland

    So looks like yes, @virginmedia is having a big outage.

  • _HausOfVictor 𝚅𝚒𝚌𝚝𝚘𝚛 🌟 (@_HausOfVictor) reported from Edinburgh, Scotland

    @virginmedia Already done and nothing - this keeps happening every few days for a few hours at a time. Can’t believe I’m paying full price for a service I only get 70% of the time - especially annoying when I rely on it to work from home.

  • paigelawsonhfc PaigeLawson💚 (@paigelawsonhfc) reported from Edinburgh, Scotland

    Not surprised one bit that Virgin Media wifi is down across the UK.. robbing shower of shites. Glad i got rid of them 👍🏼

  • scottishchicp Paula ❤️🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@scottishchicp) reported from Broxburn, Scotland

    @scuj1 @virginmedia Oh never thought of that!

  • WmMorrison1984 William Morrison (@WmMorrison1984) reported from Edinburgh, Scotland

    @virginmedia Can someone please help me cancel my broadband it's now less than 30 days til my contract ends but have been trying to cancel for the last 12 days. Terrible customer service.

  • MarkTempini Mark Tempini 🕹👏 (@MarkTempini) reported from Edinburgh, Scotland

    The only reason Virgin Media works for 10 mins before shitting itself again is so they don't have to pay anyone compensation for the outage

  • KetaminePanda Augmented Deviant ⭕ (@KetaminePanda) reported from Brightons, Scotland

    So was playing competitively Overwatch last night, and on 3 separate times the ******* internet cut out. I lost a whole lot of points cause I couldn't get back in and got temporarily banned.. thanks Virgin #virginmedia

  • Mike1874 Mike Smith (@Mike1874) reported from Edinburgh, Scotland

    @Adullamite1 @virginmedia Trouble is we can't do without broadband as we're both working from home. Virgin don't even have a customer service email address. Marion has just spent 50 minutes on the phone. Quite awful.

  • Billybop Billy McKirdy (@Billybop) reported from Edinburgh, Scotland

    @virginmedia internet, broadband, WiFi, smart tv, all inaccessible due to continued signal problems in east Edinburgh, this is not acceptable at all, please resolve it, so much of our home activity relies on our internet access. 4 days now. This is poor service.

  • SARFRAZRATHORE SAF (@SARFRAZRATHORE) reported from Edinburgh, Scotland

    @virginmedia your WiFi is absolutely awful. Our renewal is in July and if you don’t sort we are cancelling.

  • gporter1983 Gary Porter (@gporter1983) reported from Glenrothes, Scotland

    @virginmedia how ironic that your service status page is down. No internet at all just now, it's been up and down all day.

  • csd1234 conradsutherlanddunn (@csd1234) reported from Kirkcaldy, Scotland

    @virginmedia Still not fixed, a call has been logged to get someone out to fix it but it hasn’t happened yet

  • McDad19 McDad (@McDad19) reported from Edinburgh, Scotland

    Aaand #virginmedia is down again!

  • McDad19 McDad (@McDad19) reported from Edinburgh, Scotland

    Aaaand #virginmedia is down again...

  • garyfarmsocial garyfarmer🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garyfarmsocial) reported from Linlithgow, Scotland

    The @virginmedia challenge. How long can you keep your internet connection before it goes down. 26 minutes and you’re lucky.

  • csd1234 conradsutherlanddunn (@csd1234) reported from Kirkcaldy, Scotland

    @virginmedia Would love to but yet again your internet is down but saying no known issues!

  • Mike1874 Mike Smith (@Mike1874) reported from Edinburgh, Scotland

    @Adullamite1 @virginmedia Virgin is £133 per month for tv, broadband and phone. We have a deal which takes it down to £103 which is quite reasonable. But see trying to talk to someone...😒

  • WmMorrison1984 William Morrison (@WmMorrison1984) reported from Edinburgh, Scotland

    @virginmedia Can someone please help me cancel my broadband it's now less than 30 days til my contract ends but have been trying to cancel for the last 13 days. Terrible customer service.

  • DannyZyw Danny Zyw (@DannyZyw) reported from Edinburgh, Scotland

    @StevenSum32 @virginmedia Edinburgh! Yes I’ve had same problems for last 2 weeks... rebooting doesn’t help.. presuming it’s to do with too much traffic during lockdown but some explanation from @virginmedia would help

  • FraserStewart5 Fraser Stewart (@FraserStewart5) reported from Edinburgh, Scotland

    @virginmedia when will this outage be fixed

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RichHarbun Richie (@RichHarbun) reported

    @virginmedia Service status checked (have been problems but when it’s green I assume good)... guides followed... calls made... text to reset received... still keeps dropping out intermittently which affects work and phone calls... and when I call or tweet you just ask me to do the same things

  • Jkayyy James Kay (@Jkayyy) reported

    @virginmedia you guys ever considered not being ****?

  • denise_chesters Denise Chesters (@denise_chesters) reported

    How do I ever get to speak to someone about my 85 years old contract. Unbeknownst to him he signed up for a TiVo package and in over 5 years since I’ve been involved with his care I’ve never known him switch it on. £70 a month he can Ill afford it @virginmedia

  • philipmceachen Philip McEachen (@philipmceachen) reported

    @virginmedia what is going on in N1? Internet down most of today and the service checker shows no outages? This is happening all the time

  • yoophoriakoo juann⁷ ♡ 🍓🧸 (@yoophoriakoo) reported

    .@virginmedia this started about ten mins ago btw...other night it stopped after 5 will it ever not happen😪 why is everyone uk broadband network awful

  • Dxnial33 〽️ (@Dxnial33) reported

    using my data in my own bedroom should be illegal man **** virgin media

  • Andrew_Mundt Andrew Thomas Mundt (@Andrew_Mundt) reported

    @virginmedia Why is your WiFi so bad? It's genuinely horrendous. Engineer out about two weeks ago and it's already gone again. Works for half an hour then disconnects for hours at a time. Rebooting, refreshing, troubleshooting all do nothing

  • iAMthe3mptys3t LINUS (@iAMthe3mptys3t) reported

    @_Mccusker23_ @virginmedia @UbisoftSupport I'll be sure to check again. The worst part is that I can't even create a case with Ubisoft because they removed the Live Chat for some reason

  • KevinJFrost Kevin Frost (@KevinJFrost) reported

    @virginmedia Over 3 WEEKS with broadband only working 30% of the time and TV 60% of the time. 9 days trying to reach Virgin customer service never answer the phone! WHAT AN I EXPEXTED TO DO? Don't bother opening a new contract with Virgin your be left high and dry with nothing!

  • liza_rees Liza Rees (@liza_rees) reported

    @virginmedia Still nothing....worst customer service I have ever received!