Virgin Media outages and service status in Dunfermline, Scotland
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Dunfermline, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jul 18, 7:10 PM GMT+1.
- Internet (62%)
- TV (17%)
- Wi-fi (14%)
- Phone (7%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Dunfermline, Scotland
The most recent Virgin Media outage reports came from the following cities: Cowdenbeath, Edinburgh, Kirkcaldy, Livingston, Glenrothes, Linlithgow, Tillicoultry, Rosyth, Dunfermline, and Queensferry.
| City | Problem Type | Report Time |
|---|---|---|
 Cowdenbeath
|
Internet | 3 days ago |
|
Edinburgh
|
Internet | 3 days ago |
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Kirkcaldy
|
Internet | 3 days ago |
|
Edinburgh
|
Internet | 4 days ago |
|
Edinburgh
|
Internet | 6 days ago |
|
Livingston
|
TV | 6 days ago |
Nearby cities with recent reports
4 recent signals
1 recent signals
1 recent signals
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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victoria carolina (@vcash78) reported from Edinburgh, ScotlandI was left without service for a week with multiple lies, promises of calls that didn’t happen and appalling customer service … you promise compensation of a month for free, the next you state £650 for disconnection. We are in a coat of living crisis you idiots! @virginmedia
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seldomseenkid (@seldomseenkid) reported from Edinburgh, Scotland@vmbusiness Down for the second time in a week. Poor
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upgrade completed (@etjorgensen) reported from Edinburgh, ScotlandThat's virgin media back down to £30 a month from £53, all because of one call. If energy prices are going up just tell everyone you can't afford them any more and they'll soon offer a discount!
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victoria carolina (@vcash78) reported from Edinburgh, ScotlandFinally something positive to say about @virginmedia following a call from Callum at the “executive team” providing the level of current service I would expect from a such a huge company! Perhaps the skills of good customer service need to be a CPD exercise for the call centres!
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Ewan Walker (@e_red_squirrel) reported from Edinburgh, Scotland@virginmedia TiVo box down... No broadband or TV for the last hour in EH4. Called and your tests say there is nothing wrong but try resetting the box. 🤔 Done 3 times while waiting 50mins on your customer 'No' service answering my call! 😡
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Shirley Monteith (@lethalshirl) reported from Edinburgh, Scotland@virginmedia I am going round in circles trying to speak to someone or email you with problems I’m having with broadband & TV! Your system keeps knocking me back - I just want help! #frustratededinburgh
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Karen 🏴🇪🇺⭐ (@karen_coops81) reported from Edinburgh, ScotlandNeed a new service provider @virginmedia has just gone up by £25. Recommendations please.
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trippfuller (@trippfuller) reported from Edinburgh, Scotland@virginmedia is the worst. Three days of off and on service has cost me significant time and money.
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Wendy Bell (@WendyBe54745206) reported from Edinburgh, Scotland@virginmedia Issues when you phone VM you are constantly transferred to different people cold transfer then if they put u on hold cut off .why is there no email or decent human web chat poor customer service I am still waiting to get complaints resolved
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Paul Collier (@welshref) reported from Edinburgh, Scotland@virginmedia how the hell do I get any sense from you guys? Eight days spent just trying to get an account sorted 🤬 your customer service is non-existent
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Kim667 (@Kim6672012) reported from Kirkcaldy, Scotland@virginmedia poor show @virgin media. Nothing works! Not even the app or your service status page.
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Roddy Elliott (@galleonskip) reported from Edinburgh, Scotland@virginmedia Got a message after power outage in Edinburgh yesterday that Virgin Services had been restored - internet is okay but ‘phone line off. Is this a known issue, EH16
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willie shiells (@wshiells) reported from Edinburgh, Scotland@virginmedia , spent 2 hours online chat with yourselves, then passed onto customer service , now 5 hours later still no response. Worst customer service out there folks
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James Smith 🏴🇮🇹🇿🇦 (@SobukweScozia) reported from Edinburgh, Scotland@virginmedia If I phone there is a message saying there is a complex fault. The online fault tracker says there isn’t. Hard really to understand what the problem is and when and how it will be fixed. Still no service at all. Not impressed.
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Philippa Wright (@philippawrightt) reported from Edinburgh, Scotland@virginmedia Read my tweet. I have been sent a “resolution” already. Which advised to return the box/speak to online chat if further issues. As I have pointed out multiple times I have already returned the box. This is absolutely infuriating at this point.
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Ally (@Nowhereman91) reported from Kirkcaldy, Scotland@virginmedia a want to upgrade my account but your site hasn't let me view my options in over a week and I can't get through on the phone. Please help.
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trippfuller (@trippfuller) reported from Edinburgh, Scotland@virginmedia It's a bit offensive to send someone u cost significant income a link so they can get a fee bucks. If u just communicate sucking in advance those who count on service can arrange.
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Patrick McCarthy (@PatMcCarthy37) reported from Edinburgh, Scotland@virginmedia I have still not heard from you other than to be told that the email account I can no longer access, is not associated with the account we've had with you for 25 years. Am I supposed to just accept this? How do I escalate a complaint?
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Tullia (@thelifeoftul) reported from Edinburgh, Scotland@ScottM083 @virginmedia If that’s the case then Virgin need to communicate this to their customers as the lack of communication is doing more damage than the lack of wifi at this point! 🙈
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Shirley Monteith (@lethalshirl) reported from Edinburgh, Scotland@virginmedia Yes and there are no issues in the area so it’s something in my house - my neighbour below is also having broadband issues. I need to book an engineer to come & check connection/equipment etc but can’t get logged in to do this either on computer or phone
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Virgin Media News (@VirginMediaNews) reportedThe European Commission has fined AliExpress €550 million for failing to adequately crack down on the sale of unsafe and counterfeit products on its site. The Chinese online marketplace had reported that almost 15 million illegal products were recommended to EU users last year, including counterfeit cosmetics, toys, clothes and gadgets. The company has until October to submit an action plan and comply with the Digital Services Act. 📺 More on Virgin Media PLAY
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DWS | Sound lighting Video installation services (@DWsound) reported@Simon_Whale @virginmedia Was with VM at old residence. Service was fin, suddenly one saturday phone, tv & Internet stopped working. A week later an engineer came out, we had been unplugged by an engineer on that Saturday for a new connection. VM offered a pittance of compensation. Told them to stick it
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Paul Vine (@Paul_Vine1) reported@Simon_Whale @virginmedia Horrific company. So disappointed since we joined them in December. So many broken promises.
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skif’s (@MrEldricardo) reported@DeviateDefiant @virginmedia @MoneySupermkt No. Bad idea. We had it. Went from £35 to £65 in 24 months.
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Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reported@virginmedia thank you for offering help via a DM, but you have sent me quite a lot of the exact same messages now - only one was needed. I have already told you that one of your engineers is coming out tomorrow to check everything is okay and get everything working properly. At this point I will only need to contact you if the engineers visit isn’t successful.
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1050 (@skp180) reported@DeviateDefiant @virginmedia @MoneySupermkt Yh im with them and looking into changing they treat long term customers like ***** been with the 12 years you would think id offended there mum the way they treat me
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thisisthatian (@thisisthatian) reported@Simon_Whale @virginmedia They're the kind of company who are all nice when things go their way When there's a problem, or you leave them, they become piss poor, ignorant and hostile After all our issues, they often send salesmen to our door asking for is to switch I usually threaten them with violence
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Dav (@davettoo) reported@DeviateDefiant @virginmedia @MoneySupermkt Yeah imagine getting shafted for being a loyal customer
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Seph (@sephiroth17181) reported@RevQntmBigfoot @virginmedia with how bad things have gotten ive decided to get rid of virgin and go with EE 1.6gb connection for £35 a month, install is on tuesday. just sick to death of not having a solid connection and people pretending everything is fine when they just read from scripts
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John Bull (@54JohnBull) reported@DeviateDefiant @virginmedia @MoneySupermkt It's a stupid system where every time you have to threaten to cancel, and eventually even that becomes a waste of time.