Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

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The latest reports from users having issues in Dunfermline come from postal codes KY12.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 02/13/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Livingston, Rosyth, Kirkcaldy, Dunfermline and Glenrothes.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh Wi-fi
United KingdomEdinburgh Internet
United KingdomEdinburgh E-mail
United KingdomEdinburgh TV
United KingdomEdinburgh Internet
United KingdomLivingston Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • thebarfly The Bar Fly (@thebarfly) reported from Edinburgh, Scotland

    @virginmedia And the scheduled engineer call tomorrow got cancelled because of this unrelated and later supposed outage. It’s a farce.

  • KSC_319 Kyle (@KSC_319) reported from Edinburgh, Scotland

    Virgin media are the worst company in the universe to deal with

  • trippfuller trippfuller (@trippfuller) reported from Edinburgh, Scotland

    @virginmedia Day 4 of outage...

  • WendyBe54745206 Wendy Bell (@WendyBe54745206) reported from Edinburgh, Scotland

    @virginmedia desperate to speak to someone phoned hour later speaking to someone transferred 3 times then wanted a manger on hold then cut me off worst customer service department. No web chat on website no email address it's ridiculous can you help

  • neilfinlayson Neil Finlayson (@neilfinlayson) reported from Edinburgh, Scotland

    @virginmedia we’re very displeased with your Internet speed. Up and down like a yoyo. CityFibre next stop

  • jordy_deelight 🌸Jordy Deelight 🌸 (@jordy_deelight) reported from Edinburgh, Scotland

    Hi @virginmedia I’ve been trying to repeatedly change my package, are you having issues technically?

  • brucerisk bruce findlay 🟢 power to the people 🇺🇦✌ (@brucerisk) reported from Edinburgh, Scotland

    @virginmedia Thank you, but, hey...they didn't fool me...just thought you should know and maybe warn others. I've had 'it' before but fortunately never been 'taken in'.

  • neillhope lostinleith 🇺🇦 (@neillhope) reported from Edinburgh, Scotland

    @vmbusiness your internet is so down in EH5 even your outage checker is down!

  • JudithBoyle3 Judith Boyle (@JudithBoyle3) reported from Livingston, Scotland

    @virginmedia A better service from virgin media

  • thebarfly The Bar Fly (@thebarfly) reported from Edinburgh, Scotland

    @virginmedia Nothing. The frustration is there’s no record of an outage yet I’m now told it will be 21st when that is fixed. At which point my issue is still going to exist and I’ll have to phone the awful call centre again to beg for an engineer.

  • trippfuller trippfuller (@trippfuller) reported from Edinburgh, Scotland

    @virginmedia is the worst. Three days of off and on service has cost me significant time and money.

  • WendyBe54745206 Wendy Bell (@WendyBe54745206) reported from Edinburgh, Scotland

    @virginmedia Issues when you phone VM you are constantly transferred to different people cold transfer then if they put u on hold cut off .why is there no email or decent human web chat poor customer service I am still waiting to get complaints resolved

  • thelifeoftul Tullia (@thelifeoftul) reported from Edinburgh, Scotland

    @ScottM083 @virginmedia If that’s the case then Virgin need to communicate this to their customers as the lack of communication is doing more damage than the lack of wifi at this point! 🙈

  • thebarfly The Bar Fly (@thebarfly) reported from Edinburgh, Scotland

    @virginmedia Is there a broadband outage in Edinburgh EH11 just now?

  • trippfuller trippfuller (@trippfuller) reported from Edinburgh, Scotland

    @virginmedia It's a bit offensive to send someone u cost significant income a link so they can get a fee bucks. If u just communicate sucking in advance those who count on service can arrange.

  • Nowhereman91 Ally (@Nowhereman91) reported from Kirkcaldy, Scotland

    @virginmedia a want to upgrade my account but your site hasn't let me view my options in over a week and I can't get through on the phone. Please help.

  • etjorgensen upgrade completed (@etjorgensen) reported from Edinburgh, Scotland

    That's virgin media back down to £30 a month from £53, all because of one call. If energy prices are going up just tell everyone you can't afford them any more and they'll soon offer a discount!

  • rykoonmesto7 Ryan (@rykoonmesto7) reported from Edinburgh, Scotland

    @virginmedia been down all morning, reset router and checked service status and everything online

  • thelifeoftul Tullia (@thelifeoftul) reported from Edinburgh, Scotland

    @virginmedia @virginmedia now your service status is saying there are no issues in the EH7 area yet we’ve received a text that we won’t have wifi yet again till tomorrow morning? Please can you communicate what is going on?

  • wshiells willie shiells (@wshiells) reported from Edinburgh, Scotland

    @virginmedia , spent 2 hours online chat with yourselves, then passed onto customer service , now 5 hours later still no response. Worst customer service out there folks

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Mafaldas7 Μafaldas (@Mafaldas7) reported

    Anyone else having issues with @virginmedia in SE?

  • danjconn Dan Conn (@danjconn) reported

    Now still paying for the service so that my ex doesn't cut off, all because internally @virginmedia can't actually talk to their own internal departments, not actually be able to raise a complaint for someone to look into. Some. Three. Months. Later.

  • subhendudey Subhendu Dey (@subhendudey) reported

    @virginmedia you can't make your existing customers happy... It's been 7 months my Wi-Fi is not working each time I call I get same answer "there is work going on in your area we can't do the check." And if we don't pay on time £7 penalty... Late payment charges.

  • jenflorist Jenny murray (@jenflorist) reported

    @virginmedia is there issues in eh16?

  • w_cazz Cazz 💙 (@w_cazz) reported

    @virginmedia hi VM. Once again I am without any service since Tuesday 6th. Unable to make any calls or use data. Unable to call to report it. In February they were doing major work on local masts or something & I lost service for 6 days! Now this so please advise.

  • lauriemorgen LaurieMorgen #DifferentByDefault. (@lauriemorgen) reported

    @virginmedia It isn’t one bit helpful. There’s something very wrong with a service provider who creates nothing but obstacles when a customer wishes to leave.

  • adrianlomas Adrian Lomas (@adrianlomas) reported

    @virginmedia Services installed for years. Cable broken outside. First guys said couldn’t blow the cable. Second guys came said they could, third guys not yet arrived to connect it .

  • NadineD_G Nadine_CCN (@NadineD_G) reported

    @virginmedia Hello, it’s running but very slow and keeps cutting out and then coming back on

  • PeteJamesMagic Pete James (@PeteJamesMagic) reported

    I will not be using @virginmedia broadband ever again. I am going to be billed £240 early cancellation fee because they won’t be able to provide services to me (Despite being told otherwise) Any recommendations for GOOD internet service providers? #virginmedia #broadband #fail

  • thedogger31 george (@thedogger31) reported

    @virginmedia I’ve just lodged another formal complaint as this is now *************** big time