Virgin Media Outage Report in Dunfermline, Fife, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Livingston, Bathgate, Rosyth, Kirkcaldy, Dunfermline and Glenrothes.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Total Blackout | |
| Livingston |
Internet | |
| Livingston |
Total Blackout | |
| Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Effie Fenton
(@effiefenton) reported
from
Edinburgh, Scotland
@virginmedia With respect, that just takes you to a forum on your own website to tuck this away out of public view. I'll let you know here if I get any response. Emergency response phone lines should be treated as a priority by all telecoms companies.
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victoria carolina
(@vcash78) reported
from
Edinburgh, Scotland
@virginmedia what’s going on. No service alllllll day in EH14 area?! Working from home impossible today … great service!
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seldomseenkid
(@seldomseenkid) reported
from
Edinburgh, Scotland
@vmbusiness @virginmedia @virginmedianews Why is your service so unreliable? Are we expected to pay for a service that doesn’t work?
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Mark Taylor
(@marktaylor73) reported
from
Bathgate, Scotland
@virginmedia twice now appointment for line pull has been scheduled and twice now there’s been no engineer. Move of service to new house required , now being told 10th November, not acceptable.
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Patrick McCarthy
(@PatMcCarthy37) reported
from
Edinburgh, Scotland
@virginmedia I have still not heard from you other than to be told that the email account I can no longer access, is not associated with the account we've had with you for 25 years. Am I supposed to just accept this? How do I escalate a complaint?
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Derek Scott
(@DegsyScott) reported
from
Grangemouth, Scotland
@benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent
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Effie Fenton
(@effiefenton) reported
from
Edinburgh, Scotland
@virginmedia my daughter has finally got a new home in supported accommodation but can't move in until a telephone line is connected so her carers have access to a 24/7 phone. The earliest appointment is currently a month away. Can you help us so she can start her new life?
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Patrick McCarthy
(@PatMcCarthy37) reported
from
Edinburgh, Scotland
@virginmedia About 14 days ago I kept being asked to reset my password. On the 3rd or 4th occasion I was locked out. The first Help Desk person said 'suspicious activity' and escalated the problem. The second person said that the address was not associated with the primary account holder 1/2
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seldomseenkid
(@seldomseenkid) reported
from
Edinburgh, Scotland
@vmbusiness Down for the second time in a week. Poor
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Laura Barbour
(@dreamingisfree) reported
from
Bo’ness, Scotland
@virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)
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Derek Scott
(@DegsyScott) reported
from
Edinburgh, Scotland
@virginmedia Stupid question!
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Patrick McCarthy
(@PatMcCarthy37) reported
from
Edinburgh, Scotland
@virginmedia What is going on with your email service? You don't recognise my password causing me to keep changing it and now you've locked me out and stopped me doing that. Awful service.
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Patrick McCarthy
(@PatMcCarthy37) reported
from
Edinburgh, Scotland
@virginmedia Neither of these things have happened. The last person on the help desk that I spoke to denied that the account was associated with my VM account and did not want to talk to me. Nothing happens when the Help Desk can't sort it themselves Please deal with this.
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Patrick McCarthy
(@PatMcCarthy37) reported
from
Edinburgh, Scotland
@AndyHarrison123 @virginmedia Help desk pretty much admitted it. Said suspicious activity. No doubt me constantly changing my password. Suggested fix within 5-days. Said they would email me when done!!!! First noticed it about a week ago. Galling when you get the followup marketing text.
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Scott Brownridge
(@ScottBrownridge) reported
from
Edinburgh, Scotland
@virginmedia any idea why my internet keeps dropping off. No issues that I can see in the area. Been doing it for two days now.
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Mike McNulty 🏴🇪🇺🇺🇦✊
(@bankaudits1) reported
from
Edinburgh, Scotland
@virginmedia Currently dealing with someone eventually and having major problems…very angry customer..!
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Effie Fenton
(@effiefenton) reported
from
Edinburgh, Scotland
@virginmedia it would be a great idea if you could save priority installation slots for those in greatest need, like those with disabilities who need a phone line installed for a telecare service. So they don't have to wait a month. Just a thought.
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Nicola❤️🏳️🌈❤️
(@pixiecat5) reported
from
Cowdenbeath, Scotland
@virginmedia no internet for 4 days now. Outage reported Fri. No updates other than the resolution date moving every day. No text updates as promised. @FifeCouncil you have cut the cable whilst replacing Streetlighting. Contact me please. I cannot work hence can't earn anything
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Derek Scott
(@DegsyScott) reported
from
Edinburgh, Scotland
@benjitindz @virginmedia Product is good, customer service non existent
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Laura Barbour
(@dreamingisfree) reported
from
Bo’ness, Scotland
service agent who tells me an appointment is scheduled for the 15th November. Shall I laugh or scream? 7 weeks with no WiFi? @virginmedia (2)
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Brian Roe
(@indiointernet) reported
@virginmedia Service down again, can't work yet again. This service is really poor. Do you not ever get embarrassed having to constantly apologise in trying to defend this 3rd rate service?
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Muab’ Dib
(@dib_muab) reported
Interested in Virgin media for your broadband & landline/tv? U can earn £50 if I refer u to them & u sign up. I’ve just agreed an 18 month broadband & landline contract for £22! If you’re a new customer then they have an offer for £24 a month at speeds of 108mbps. Contact me.
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Abbass hussain
(@abzh786) reported
@virginmedia Nearing the weekend and again we're struggling to stay online with decent speeds due to your crappy service!
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Saurabh Rana
(@Mr_Saurabh_Rana) reported
@virginmedia Day 3 - without broadband. Already spent approx 10 hours on customer service to get this fixed. #virginmediadown #virginmedia again promised yesterday to call me back within 24 hours #stillwaiting
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Shamus Murphy
(@spudstudios) reported
I don’t understand how #virginmedia customer service has become so poor. I have called and been on hold for over an hour twice, then cut off. Been on chat to the retention team for a total of 7 hours. NO response!Funny, my price increase went through easy enough @virginmedia
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GMcGreavy Electrical
(@GMGElectrical) reported
@SutcliffeR @MrsTDelves @virginmedia BT for me .. Sky were a little like Virgin for me ..tried Virgin and never got past the 2nd week of a free trial ..(that I ended up paying for ) shockingly bad.
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charl
(@DorkyCharl) reported
Can someone explain why @virginmedia cut my internet off two fridays in a row which caused inconvenience to me, to "upgrade and give better service" and still keeps crashing? 🤔
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Mary wills
(@kimmymillichamp) reported
@virginmedia Well they told@me to hang on and they kept coming back. In the end they didn’t bother answer at all over 20 mins and they kept me on phone! Think she must of gone on holiday. I have cancelled all direct debits so your have to take me to court I done my best to speak to you guys
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irshad
(@irshu41187) reported
@virginmedia facing this problem from more then 2-3 years. But now i think i had enough of this **** of @virginmedia i am going to ask for all the money you have taken for the services you haven't delivered.
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Alan
(@SodenAlan) reported
@Kenny1Mai @GWandShows That was BBC northern Ireland, I found it on BBC 2 further down the list I have virgin media so check to see if you have another BBC 2 somewhere else, I'm in cork.