Virgin Media Outage Report in Dunfermline, Fife, Scotland
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The latest reports from users having issues in Dunfermline come from postal codes KY11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Livingston, Dunfermline, Bathgate, Lochgelly, Glenrothes and Kelty.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Wi-fi | |
| Edinburgh |
Internet | |
| Livingston |
Total Blackout | |
| Dunfermline |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Janis McCulloch ☃️❄️
(@justjanis) reported
from
Dunfermline, Scotland
Hey @virginmedia our broadband box is flashing green and our Wi-Fi doesn't seem to be working.... help please
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Tracy Laidlaw
(@tracylaidlaw) reported
from
Edinburgh, Scotland
@virginmedia I have checked, no services but the kit is all in the house hence the photo. Your customer service claim this street is still a building site. Clearly not though as we have lived here for 3 weeks.
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Martha
(@WalshyMEC) reported
from
Edinburgh, Scotland
@virginmedia We may have a fix after an hour on the phone. I’ll let you know if it works... thanks MM
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amy ✌🏻😙
(@libertinedreaam) reported
from
Edinburgh, Scotland
@virginmedia Media. I have issues with my bill and this needs to be corrected. I’ve been billed since October 25th and services have only been activated since November 15th.
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amy ✌🏻😙
(@libertinedreaam) reported
from
Edinburgh, Scotland
@virginmedia why is your ‘message us’ section in the app not working and saying advisors will be in at 7am when it’s almost 9:30
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vikki mcintosh
(@vikki_mcintosh) reported
from
Edinburgh, Scotland
@virginmedia Yes but she wanted me to stay on the phone while she filled in a form despite me telling her I can’t as I should be working. She only seemed interested in closing the complaint without me being happy with the resolution
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Angela St Clair-Ford
(@Angela_Jeng) reported
from
Edinburgh, Scotland
Extremely disappointed with @virginmedia @VirginMediaCorp after negotiating over 1 mo to get a new supply, they’ve cancelled our order. Why is it so hard to try to be your customer #grosvenorcrescent
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Kenny
(@piltonjambo) reported
from
Edinburgh, Scotland
@virginmedia To be honest I haven't been satisfied with the price of service for a long long time and it really grates that all these new offers come out to new customers only. It's a disgrace that loyalty of existing customers is not similarly rewarded by your non access approach to deals.
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Anna Bell Coaching
(@annabellcoach) reported
from
Bo’ness, Scotland
@virginmedia my broadband is down yet again. Several working hours lost. Four (long) calls later and now just an automated response. Poor show. 🤔 #badservice #homeworking
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Ricky Goold
(@Graemereaper) reported
from
Edinburgh, Scotland
@virginmedia It seems that the issue already reported is to do with BBC Scotland HD, while my issue is that my signal on BBC1 HD keeps breaking up briefly every 30 seconds or so. It's mostly an audio drop out for a split second.
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Andrew Kemp
(@andrew_kemp) reported
from
Edinburgh, Scotland
New @bt_uk #fttp been in for a few days... what have I noticed so far, no drop outs, Wi-fi calling working decent internet speeds and general decent service unlike @virginmedia
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Ricky Goold
(@Graemereaper) reported
from
Edinburgh, Scotland
@virginmedia So, I clicked on the link and it says only that there's an issue with BBC1 on On Demand or Catch-up. I try to run a test to show something else is wrong, but it produces an error message that something went wrong. It's been like that for months at least for that test page.
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Alan Robertson
(@alaninrepose) reported
from
Edinburgh, Scotland
@virginmedia two hours on a call with your team today constantly on hold - what has happened to your customer service
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Angela St Clair-Ford
(@Angela_Jeng) reported
from
Edinburgh, Scotland
@virginmedia They came a couple of times but they couldn’t find parking so then the team left. Then they said they would need to close down the entire road in order to put a new supply
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Andrew Kemp
(@andrew_kemp) reported
from
Edinburgh, Scotland
@stevegoodman @bt_uk @virginmedia I’ve given up on VM they’ve been the only fibre in the area for years and their service has gone from ok to bad to worse. Working from home was proving challenging. Teams would always say poor network quality
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Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia She doesn't have another handset.. I'm at work and she told me when I called her. Her account is showing online as over the limit when she doesn't have one. And for the second time how would she speak to you over the phone with no service and I can't as not my account
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Kenny
(@piltonjambo) reported
from
Edinburgh, Scotland
@virginmedia Sorry but thats nonsense. Point out ANY existing customer changes/deals that save your loyal customers as much as new customers. I've been a customer for a long lot of years and have yet to see any customer loyalty being rewarded in the same way as these deals for new customers.
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Anna Bell Coaching
(@annabellcoach) reported
from
Bo’ness, Scotland
@virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.
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Martha
(@WalshyMEC) reported
from
Edinburgh, Scotland
@virginmedia No it’s just this website I can’t access, but I can reach it on all other internet providers and on mobile. @SquarespaceHelp say there’s no problem their end. Maybe you guys can figure it out between you!
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Drewski
(@nosrettePwerdnA) reported
from
Edinburgh, Scotland
@GodlyTheresa @TalkTalk @virginmedia @Hyperoptic Yeah their customer service is absolute pants 🙈 I experienced a few nightmares with them over the years, and even trying to leave was a calamity 🤪
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Lockwood
(@adamlockwood90) reported
@virginmedia @champ_warrior1 So because you offer discounted deals to get more customers, your current customers must have a price increase as you no longer have network capacity? Shocking!!!
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Jonathan
(@Jon_oh_oh_7) reported
@O2 hi im transferring from virgin as a volt customer, iv been told i dont need to do anything to keep my number, is that right? @virginmedia sorted out the transition, i inserted my o2 sim card today
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💜Sharon Stammers💜
(@purpledark1) reported
@virginmedia Try sorting your Wi-Fi service out before thinking about roaming services. Yet again the service is down in W6
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chiefninja
(@chiefninja77) reported
@virginmedia £8.50 what a complete liberty, talk about kick your customers when there are down #greed #BorisJohnson
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Andy Salter 🏴
(@asalter1927) reported
@virginmedia I did a complaint form and got a reply Saturday saying sorry we can see the problem ring this number. Today this advisor tell me bill is correct, but can’t answer any of my questions like why have I been reimbursed once already etc
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Andy Salter 🏴
(@asalter1927) reported
@virginmedia When I agreed my 18 month contract it was at £69, but I’ve been billed at £87 all along. Last march I had a credit for the overpayments but the guys didn’t set up the billing to £69. I’ve spoken to advisors around 12-15 times and promised to put right but never done.
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Kal
(@kxlculated) reported
@virginmedia Hello, the service status shows as fine and has done for the past few months. Every time I call tech support. The person says “we’ve made a change on our end, please monitor and contact if the problem persists”. But it always persists to
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Jan
(@Janrd35723880) reported
@virginmedia I won’t be doing this John! I cannot wait another 40 minutes on your phone line to sort this out!! It’s not my error! My contract is 3 days old!! Absolutely disgraceful, please tell me how I cancel this contract!!
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leodislufc
(@leodislufc) reported
@virginmedia Bollocks , you do the same thing every term and expect folk to just swallow it . Not this time for me , your service is low grade and overpriced , it no longer represents good value .
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Graham Adamson
(@Graham6161) reported
@virginmedia Poor reply. I will find another supplier