Virgin Media Outage Report in Dunfermline, Fife, Scotland
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The latest reports from users having issues in Dunfermline come from postal codes KY11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Bathgate, Lochgelly, Glenrothes, Kelty, Livingston and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
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Kev Russell
(@Kevruss731) reported
from
Glenrothes, Scotland
Great virgin media on demand services are not working 😡
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ToeKnee
(@CanaryTone) reported
from
Glenrothes, Scotland
@funky_moomin Totally cowardly move not even tagging them @virginmedia .... even though they won’t care as one person will be gained by poor customer service elsewhere, all providers are shite and will rip you off.
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David
(@Davwa) reported
from
Inverkeithing, Scotland
@virginmedia Now I have an engineer coming tomorrow. They way this has been handled is ridiculous. I lodged a complaint online, was told I’d get a response within 7 days. So patiently waiting. I want to speak to someone UK based with authority to sort this out for me.
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Sebastian Zuchlke
(@sorbiq) reported
from
Inverkeithing, Scotland
@virginmedia will be Tuesday next week, so for the whole weekend and Monday I will be cut off from my service, and I just moved to you hoping for a better customer care, i can't express enough how disappointed I am and how angry because of that. How can you let this to happen 😡
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Dougie MacDonald
(@falcon7862) reported
from
Edinburgh, Scotland
@virginmedia Having cancelled I doubt there will be, but I am so overwhelmed by your complete lack of care and service
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Scott Walker
(@scoutyscotty) reported
from
Edinburgh, Scotland
@virginmedia Still not working. Out of sync by a few seconds.
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Bob
(@bduncan212) reported
from
Edinburgh, Scotland
@virginmedia Sorry I made a complaint on the 18th of January 2018 and I have had zero response! Can you arrange for someone who has experience in customer service to call me back. Ideally before I move. Which is 24 days and counting.
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia You don't know the meaning of the word help
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Kris Montgomery
(@Krisfozz1) reported
from
Inverkeithing, Scotland
@virginmedia I’m trying to watch my programming but it keeps coming up that my internet is too slow! 😟 I’ve only had Virgin for 2 months and this isn’t the first time. I was told by the rep that Virgins Internet was the best! Can you help please.
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Callum Haddow
(@haddow20) reported
from
Edinburgh, Scotland
@Graeme55zie @virginmedia Same my @virginmedia fiber has been down since 4pm today their service page said there was a fault that would be fix by 22:00 still nothing
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Leigh🐝
(@LeagueRaven) reported
from
Edinburgh, Scotland
@virginmedia can I please have a customer service email address I don’t have time to phone and have photos to send as part of my query 😭😭
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Dougie MacDonald
(@falcon7862) reported
from
Edinburgh, Scotland
@virginmedia over 30 minutes 3 different people all asking the same condescending questions,,,in order to cancel account on behalf of 95 year old pensioner,APPALLING service
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Scott Walker
(@scoutyscotty) reported
from
Edinburgh, Scotland
@virginmedia Signed up to Virgin Store tonight to watch #BohemianRhapsody bit it's failed. Not great service. :-(
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David
(@Davwa) reported
from
Inverkeithing, Scotland
@virginmedia I have already logged a complaint via website, awaiting response. Logged another complaint on a phone call this evening. Very disappointed long term customer here.
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洲洲啁啁
(@urielyztan) reported
from
Edinburgh, Scotland
@virginmedia Not yet. As I said, the problem can be solved by restarting the hub, at least it works up until now.
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Bob
(@bduncan212) reported
from
Edinburgh, Scotland
@virginmedia Slightly worrying as you have signed me up to a service I made very clear on a recorded line I did not want, not even ideal that you will charge me £154 for a service I did not ask for. How can this be any type of service.
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Beccs
(@beccs_) reported
from
Edinburgh, Scotland
@JR__1967 My man works for Virgin Media and there's no environment more hostile than a house that's wifi been down for a day.
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Scott Walker
(@scoutyscotty) reported
from
Edinburgh, Scotland
@virginmedia Heading home after a busy day. Hoping to watch @BoRhapMovie when I get in. Also hoping the 'issues' have been resolved.
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David
(@Davwa) reported
from
Inverkeithing, Scotland
@virginmedia I’ve had no services since Tuesday. Discovered this after CS closed Tuesday night, as I’m a nurse and work long hours. Contacted Wednesday, got attitude from a call handler, spoke to a manager who couldn’t help much. New router, self install, still nothing!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Kitty Langton
(@KittyLangton) reported
@virginmedia Appreciate you responding but I'm going to change provider. Customer service tried to pass me on to the installation team but I was passed back - not sure why. However customer service and engineers were all very apologetic.
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Mike
(@JollySpaulding) reported
@virginmedia Hi, since upgrading to 360 TV I'm struggling to connect the Tivo boxes to WiFi. I can connect them to Ethernet no issues but whenever I try to connect by Wi-Fi I get the error code CS9994. Tried multiple resets but no joy, WiFi works perfect on everything else too.
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Vince Lewin
(@kavintz) reported
@virginmedia @O2 So you get a better deal by being an o2 and virgin customer than you do if you are a virgin media and mobile customer!
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Rina M
(@Rina_M2020) reported
Bloody s***t @virginmedia even after talking to customer services issue was not resolved! Argh! @virginhelp
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Lauren.
(@l4ur3n_x) reported
@virginmedia It says now there is an issue in the area. When will this be fixed by please?
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SpookyHxze
(@RealHxze) reported
@virginmedia any idea when the internet will be back up in the bh17 area? My internet has been down all morning now
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Vicky Wood
(@Vikster_wood) reported
@virginmedia 👋 I have made a typo with my email address when changing my username. Can you help please? 😬
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Don Haston
(@DonChastonez) reported
@O2 @virginmedia I’m confused so I’ve to take out another service? Why would I want to two mobile service plans?
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🐺Michael🐺
(@SpykerMP6) reported
@virginmedia Yes I'd like to put a complaint in because I've took time off to be in this morning expecting a engineer coming, I only got a message yesterday confirming my appointment today & it got cancelled without letting me know
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⚫ Tony Clifton
(@bobbychariot) reported
@virginmedia Bills were unaffordable on disability benefits from when my contract expired in January. Whenever I was well enough, I phoned and tried to sort.. had automated messages saying try again, agents unable to help, topped off with the guy hanging up on me after 5 mins of saying cancel