Virgin Media outages and service status in Dunfermline, Scotland

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Linlithgow, Tillicoultry, Edinburgh, Livingston, Kirkcaldy, Rosyth, Dunfermline, Queensferry, Glenrothes, and Cowdenbeath.

City	Problem Type	Report Time
Linlithgow	Internet	3 days ago
Tillicoultry	Internet	3 days ago
Edinburgh	Wi-fi	5 days ago
Livingston	TV	5 days ago
Edinburgh	TV	7 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

• 
  Ged O’Hara 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@gedi29) reported 2 minutes ago from Edinburgh, Scotland

  @virginmedia any update on the uk wide broadband issues??

• 
  Neil Sneddon (@EdinburghNJS) reported 2 minutes ago from Edinburgh, Scotland

  Got to say. Been a customer of @virginmedia since Dec 10th 1999. First problem I've ever had this week, and service, ability to contact and understanding of my problem is absolutely woeful. Luckily still in cooling off period for new deal. Dreadful.

• 
  The Bar Fly (@thebarfly) reported 5 minutes ago from Edinburgh, Scotland

  @virginmedia And the scheduled engineer call tomorrow got cancelled because of this unrelated and later supposed outage. It’s a farce.

• 
  Laura Barbour (@dreamingisfree) reported 6 minutes ago from Bo’ness, Scotland

  @virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)

• 
  James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported 14 minutes ago from Edinburgh, Scotland

  @virginmedia BTW. It’s not an ‘intermittent’ issue - I’ve had no service at all for 18 hours, and what exactly does ‘taking us a little longer than usual’ to fix actually mean?

• 
  victoria carolina (@vcash78) reported 23 minutes ago from Edinburgh, Scotland

  Finally something positive to say about @virginmedia following a call from Callum at the “executive team” providing the level of current service I would expect from a such a huge company! Perhaps the skills of good customer service need to be a CPD exercise for the call centres!

• 
  Patrick McCarthy (@PatMcCarthy37) reported 24 minutes ago from Edinburgh, Scotland

  @virginmedia About 14 days ago I kept being asked to reset my password. On the 3rd or 4th occasion I was locked out. The first Help Desk person said 'suspicious activity' and escalated the problem. The second person said that the address was not associated with the primary account holder 1/2

• 
  Roddy Elliott (@galleonskip) reported 28 minutes ago from Edinburgh, Scotland

  @virginmedia No known service issues ‘though

• 
  Shirley Monteith (@lethalshirl) reported 29 minutes ago from Edinburgh, Scotland

  @virginmedia I am going round in circles trying to speak to someone or email you with problems I’m having with broadband & TV! Your system keeps knocking me back - I just want help! #frustratededinburgh

• 
  Edinburgh’s Disgraces (@EdiDisgraces) reported 29 minutes ago from Edinburgh, Scotland

  Cost of living advice - IF Virgin Media ask for a big price hike tell them you are going elsewhere but will stay for the same price as a new customer would pay. It takes a while but saved £800 (over 18 months) today and will get more for same price/no increase @MoneySavingExp

• 
  Lesley Neilan (@lesley_neilan) reported 33 minutes ago from Edinburgh, Scotland

  Hi @virginmedia it seems channel 160 is no longer authorised? (for me). Called 150, got text with link to check, advice? Call after 8am tomorrow. Any info on the issue much appreciated thanks

• 
  James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported 37 minutes ago from Edinburgh, Scotland

  @virginmedia If I phone there is a message saying there is a complex fault. The online fault tracker says there isn’t. Hard really to understand what the problem is and when and how it will be fixed. Still no service at all. Not impressed.

• 
  tootsietweets (@tootsieiam) reported 40 minutes ago from Edinburgh, Scotland

  Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱

• 
  victoria carolina (@vcash78) reported 42 minutes ago from Edinburgh, Scotland

  I was left without service for a week with multiple lies, promises of calls that didn’t happen and appalling customer service … you promise compensation of a month for free, the next you state £650 for disconnection. We are in a coat of living crisis you idiots! @virginmedia

• 
  Acky (@lexo6647) reported 48 minutes ago from Edinburgh, Scotland

  @virginmedia as it was tiresome and he can’t get through to anyone. The same problem I had today. He has his phone, broadband and tv with you. His mobile as well I reckon. Having spent a good bit time today going through all the stuff on the phone to eventually be hung up on is infuriating

• 
  Louise Hamilton (@louham74) reported 49 minutes ago from Grangemouth, Scotland

  @virginmedia I just phoned again and was told they cannot order for me. So close to just cancelling this shoddy service 🤬

• 
  The Bar Fly (@thebarfly) reported 50 minutes ago from Edinburgh, Scotland

  @virginmedia Nothing. The frustration is there’s no record of an outage yet I’m now told it will be 21st when that is fixed. At which point my issue is still going to exist and I’ll have to phone the awful call centre again to beg for an engineer.

• 
  Scottish (@Scottish720) reported 50 minutes ago from Skinflats, Scotland

  @virginmedia I don’t know how you can send out a letter that says our prices are going up but won’t effect you till the end of the of your current price fix /contact then we called up to enquire about it to find out it would actually go up in may absolutely ridiculous

• 
  Philippa Wright (@philippawrightt) reported 51 minutes ago from Edinburgh, Scotland

  @virginmedia Sorry? Like my formal complaint - I’m unsure if you have read my tweet? I bought a box and returned the WiFi myself. Ombudsman time?

• 
  Hector MacQueen (@MacqueenHector) reported 52 minutes ago from Edinburgh, Scotland

  @virginmedia, I have been trying to contact you for 3 weeks in order to cancel my TV contract. Email, phone, WhatsApp and your app all lead into frustrating brick walls. Kindly contact me, quickly.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Man in Black 2125 (@In2125) reported 7 minutes ago

  @virginmedia yeah did that. it says all fine. no issues .... yet a quick scan of social media ( not using virgin broadband obviously, reveals there's an outage in my area .... perhaps you should move your status checker to another provider? It's going to 24 hours apparently. great service

• 
  Bec (@LeB00) reported 10 minutes ago

  @virginmedia An engineer was booked to attend today and yet again they have not turned up. This is the 6th appointment where no engineer has turned up. A complaint was raised on the 7th Jun and still hasn’t beeen acknowledged within the 48hrs inline with your own policy.

• 
  Mykrodot 💚☘️🇨🇮 (@Margare45125811) reported 11 minutes ago

  @arabiaclaire @AnGabharCliste @rte I'm exactly the same ! Virgin Media who run The Tonight Show with Master Gaslighter & Deflector Shane Coleman is just as bad. Thank God for Netflix !

• 
  Bhavin (@Bhavinmaru2020) reported 13 minutes ago

  @virginmedia why is my internet down in the morning this is the 3rd day in a row! I have checked status every day keeps saying intermittent loss!

• 
  Stephen B (@StephenB9fle) reported 15 minutes ago

  @O2 Can never make payments jst takes ages to loads shocking since use joined with virgin media

• 
  Hughes #cans (@Hughes_is_great) reported 15 minutes ago

  @adzflowers @virginmedia @VictorMeldrew77 I've been waiting nearly 4 months for them to sort my account, I still can't get into it. Every time I get told they will "escalate my case to IT support" and nothing happens. Amazing connection, non existent customer service.

• 
  aldo (@ukaldo2) reported 16 minutes ago

  @virginmedia I’m completely disgusted. You hounded my 80-year-old mother with repeated calls until she cancelled her existing contract,only to then refuse to provide the new service. Why were no checks done upfront? You’ve now left her with no contract. Completely unacceptable.

• 
  Darren Hayes (@darrenhayes1973) reported 16 minutes ago

  @virginmedia Disgrace of a company never been spoken to as rudely as I have been tonight by one of the call centres based oversees. 20 calls in less than 7 days and then rude to me because he did not get the answers he wanted!! Sort it out!!

• 
  aldo (@ukaldo2) reported 17 minutes ago

  @virginmedia The service has now been maintained but on us to ensure that's the case. You shouldn't have had one of your sales reps pressure my mother night after night without checking a service could be provided within your budget

• 
  Claire Wright (@CLAAccess) reported 18 minutes ago

  @O2 & @virginmedia making it as difficult as possible to settle the final bill on an account I have cancelled. App doesn't give me the option to pay. Calls go straight through to their Indian call centre. Absolutely appalling service from the worst phone company in the universe!