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Virgin Media outages and service status in Dunfermline, Scotland

Problems detected

Users are reporting problems related to: internet, tv and wi-fi.

Full Outage Map
  • Virgin Media generated 9 outage signals in the last 24 hours around Dunfermline, including 9 direct reports.
  • The most common problems reported in this area mention Internet, Wi-fi, and TV.
  • The most recent signal from this area was received Jun 15, 7:47 PM GMT+1.
  • 73% Internet (73%)
  • 11% Wi-fi (11%)
  • 8% TV (8%)
  • 5% Total Blackout (5%)
  • 3% Phone (3%)

The latest reports from users having issues in Dunfermline come from postal codes KY11 and KY12 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 15: Problems at Virgin Media

Virgin Media is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Rosyth, Dunfermline, Queensferry, Kirkcaldy, Linlithgow, Livingston, Glenrothes, and Cowdenbeath.

CityProblem TypeReport Time
Edinburgh Internet 2 hours ago
Edinburgh Internet 3 hours ago
Rosyth Internet 3 hours ago
Dunfermline Internet 6 hours ago
Edinburgh Internet 8 hours ago
Edinburgh Internet 9 hours ago

Nearby cities with recent reports

Edinburgh

11 recent signals

2 hours ago
Rosyth

2 recent signals

3 hours ago
Queensferry

1 recent signals

6 days ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • ryanmeston07
    Ryan Meston (@ryanmeston07) reported from Edinburgh, Scotland

    @virginmedia fix red button

  • bankaudits1
    Mike McNulty 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦✊ (@bankaudits1) reported from Edinburgh, Scotland

    @virginmedia Currently dealing with someone eventually and having major problems…very angry customer..!

  • gajarlove
    Evelyn Love-Gajardo (@gajarlove) reported from Edinburgh, Scotland

    @virginmedia no landline or Internet at EH16 6GD since early this morning and your website appears to be down so it can't be reported.Update please?

  • thebarfly
    The Bar Fly (@thebarfly) reported from Edinburgh, Scotland

    @virginmedia And the scheduled engineer call tomorrow got cancelled because of this unrelated and later supposed outage. It’s a farce.

  • seldomseenkid
    seldomseenkid (@seldomseenkid) reported from Edinburgh, Scotland

    @vmbusiness Down for the second time in a week. Poor

  • Giannop
    Geraldine Daly (@Giannop) reported from Edinburgh, Scotland

    @virginmedia Estimated fix 19.45 😭

  • vcash78
    victoria carolina (@vcash78) reported from Edinburgh, Scotland

    @virginmedia what’s going on. No service alllllll day in EH14 area?! Working from home impossible today … great service!

  • bigtoodle
    Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia Yes I have phoned yet again this morning so I think your organisation are considering some sort of compensation for the five weeks I have been without the service. No doubt it will be a paltry sum in comparison to what I pay every month.

  • tootsieiam
    tootsietweets (@tootsieiam) reported from Edinburgh, Scotland

    Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱

  • ashjrox
    Ashley (@ashjrox) reported from Edinburgh, Scotland

    I've had rude calls with some staff, spent over £9 on calls to @TravelodgeUK to get this refunded for the charity, their customer service emailed saying that even though two of their staff & virgin media said I should get a refund that they are not going to refund. #badservice

  • sh0110b8995
    Stephen Honeyman (@sh0110b8995) reported from Kirkcaldy, Scotland

    @virginmedia hello I'm trying to sort out my new upgrade as I have problems with it. The customer service is closed when can I get help?

  • D3borah1404
    (@D3borah1404) reported from Livingston, Scotland

    @virginmedia Yes!!! Constantly. Haven't had selected channels now for over 2 weeks and WiFi is abysmal! Seems to fall on deaf ears as the issue is never resolved ! Certainly won't be renewing my contract with yous if its not resolved anytime soon!

  • philippawrightt
    Philippa Wright (@philippawrightt) reported from Edinburgh, Scotland

    @virginmedia do you actually read formal complaints or are they just automated responses too?! For the second time the response does not answer the complaint at all?

  • DegsyScott
    Derek Scott (@DegsyScott) reported from Edinburgh, Scotland

    @benjitindz @virginmedia Product is good, customer service non existent

  • vivhaig
    Viv Haig (@vivhaig) reported from Edinburgh, Scotland

    @virginmedia Yes I’ve done all of that and my phone is saying ‘Check phone line’. My land line has been off since last Friday. Ever since it was swapped over to your fibre network and the new adapter fitted to the back of the router. I’m paying for a service I’m not receiving.

  • amypond4ever
    Les Rey .Erso Meero Live in the city of Light (@amypond4ever) reported from Glenrothes, Scotland

    @virginmedia IAM tweeting you for the third time today why is You tube on my Search and Discover not working?! I'll tweet you every day for an Answer about This we pay for this why is it Not working????!!

  • dreamingisfree
    Laura Barbour (@dreamingisfree) reported from Bo’ness, Scotland

    @virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)

  • lethalshirl
    Shirley Monteith (@lethalshirl) reported from Edinburgh, Scotland

    @virginmedia Broadband is intermittent & says connection is unstable. I’ve done all checks. Also my remote for V6 box is not working & can’t pair the new remote with the TiVo box - light doesn’t go off & remote doesn’t beep. I’d like someone to come & look at both.

  • SobukweScozia
    James Smith 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇮🇹🇿🇦 (@SobukweScozia) reported from Edinburgh, Scotland

    @virginmedia What complex issue? Can you explain what it is? Your service status says it’s fine. I have to wait a week for an engineer. Forgive me for being cynical.

  • Johnmhunt
    John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    @virginmedia hi I’m aware there’s a calling issue just now on Virgin Mobile but I was wondering how to get an upgraded 5G SIM on ultimate Oomph as the one we have is only allowing 4G.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GarryWalker
    Garry Walker (@GarryWalker) reported

    Today I have had telephone wars with E-on, Virgin Media, EE and UPS. I hate having to deal with call centres. They bring out the worst in me.

  • SandyMo45739639
    Sandy Moore (@SandyMo45739639) reported

    Tired of paying for multiple subscriptions like Sky, BT Sport, Virgin Media, Now TV, Amazon Prime, Disney+, Apple TV+? I have got the solution. This IPTV @4k_iptv_zone1 offers: • 300,000+ live channels • 65,000+ VODs • PPV events • Netflix • 78,000+ movies

  • MaccaRuss
    Macca (@MaccaRuss) reported

    @DAZNBoxing @virginmedia Black screen for a paid event is piss poor. It’s the same every single time

  • ttpdchantelle
    chantelle ❤️‍🔥⸆⸉ (@ttpdchantelle) reported

    @virginmedia almost 15 mins now surely you’re ***************? fix the dazn stream ffs!

  • Will_Willsher
    Wil Wilser (@Will_Willsher) reported

    @virginmedia I've had this message when trying to watch recordings for weeks, I finally tried calling today (after trying power on/off) only to hear the message 'you haven't been given access to this service' then cut off. Such poor service, especially considering what I'm £££

  • RosieLastOf6
    Rosie (@RosieLastOf6) reported

    @virginmedia virgin media app says service ok but still not showing tv. What’s wrong?

  • 1947originalgo1
    ORIGINAL GOONER JOHN (@1947originalgo1) reported

    @virginmedia @Trebor0501 It's absolute rubbish this stupid new box, it deletes your shows by mistake, error code keeps coming up while trying to record, and when you ring up you get someone from India who wants to know the ins and outs of Jacks arse, Grrrrr.

  • garryba66
    bammo (@garryba66) reported

    @CLangley16 @virginmedia Been waiting 6 weeks fed up with loss of issue and the bullshitte when I get trough complained via email and verbal still nothing

  • TheDoctorMagic
    Kevin (@TheDoctorMagic) reported

    @virginmedia I'd like help with this: Why do you require customers make themselves available for a delivery from 8am to 6pm when other companies are able to give a 4 hour window? And why do you continue using the incompetent @Yodel_delivery company? My recent delivery finally arrived 8.45PM.

  • SallyBriars
    Sally Briars (@SallyBriars) reported

    @virginmedia I already have, multiple times and it says nothing is wrong, no issues in my area! I want to book an engineer but the website keeps sending me in circles!