Virgin Media Outage Report in Dunfermline, Fife, Scotland
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The latest reports from users having issues in Dunfermline come from postal codes KY11 and KY12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Livingston, Edinburgh, Kirkcaldy, Dunfermline, Grangemouth, Glenrothes, Bathgate and Rosyth.
| City | Problem Type | Report Time |
|---|---|---|
 Livingston |
Internet | |
| Edinburgh |
Internet | |
| Kirkcaldy |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Stephen Honeyman
(@sh0110b8995) reported
from
Kirkcaldy, Scotland
@virginmedia hello I'm trying to sort out my new upgrade as I have problems with it. The customer service is closed when can I get help?
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Shirley Monteith
(@lethalshirl) reported
from
Edinburgh, Scotland
@virginmedia Broadband is intermittent & says connection is unstable. I’ve done all checks. Also my remote for V6 box is not working & can’t pair the new remote with the TiVo box - light doesn’t go off & remote doesn’t beep. I’d like someone to come & look at both.
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willie shiells
(@wshiells) reported
from
Edinburgh, Scotland
@virginmedia , spent 2 hours online chat with yourselves, then passed onto customer service , now 5 hours later still no response. Worst customer service out there folks
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Ryan
(@rykoonmesto7) reported
from
Edinburgh, Scotland
@virginmedia been down all morning, reset router and checked service status and everything online
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Kyle
(@KSC_319) reported
from
Edinburgh, Scotland
Virgin media are the worst company in the universe to deal with
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Ally
(@Nowhereman91) reported
from
Kirkcaldy, Scotland
@virginmedia a want to upgrade my account but your site hasn't let me view my options in over a week and I can't get through on the phone. Please help.
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bruce findlay 🟢 power to the people ✌
(@brucerisk) reported
from
Edinburgh, Scotland
@virginmedia Excellent.... I didn't 'fall' for the information they tried to give but felt it important to 'flag it up' as I'm sure I'm not the only one getting these 'scam' calls. Thanks for your help. 👍
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Wendy Bell
(@WendyBe54745206) reported
from
Edinburgh, Scotland
@virginmedia desperate to speak to someone phoned hour later speaking to someone transferred 3 times then wanted a manger on hold then cut me off worst customer service department. No web chat on website no email address it's ridiculous can you help
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🌸Jordy Deelight 🌸
(@jordy_deelight) reported
from
Edinburgh, Scotland
Hi @virginmedia I’ve been trying to repeatedly change my package, are you having issues technically?
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Ewan Walker
(@e_red_squirrel) reported
from
Edinburgh, Scotland
@virginmedia TiVo box down... No broadband or TV for the last hour in EH4. Called and your tests say there is nothing wrong but try resetting the box. 🤔 Done 3 times while waiting 50mins on your customer 'No' service answering my call! 😡
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bruce findlay 🟢 power to the people 🇺🇦✌
(@brucerisk) reported
from
Edinburgh, Scotland
@virginmedia Thank you, but, hey...they didn't fool me...just thought you should know and maybe warn others. I've had 'it' before but fortunately never been 'taken in'.
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Judith Boyle
(@JudithBoyle3) reported
from
Livingston, Scotland
@virginmedia A better service from virgin media
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upgrade completed
(@etjorgensen) reported
from
Edinburgh, Scotland
That's virgin media back down to £30 a month from £53, all because of one call. If energy prices are going up just tell everyone you can't afford them any more and they'll soon offer a discount!
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Fergus Wright
(@fergus_wright) reported
from
Edinburgh, Scotland
@Will_Jeffs @virginmedia Tbf ive had problems with my wifi for the last few days, what i done was unplug everything then wait a couple of mins then plug it all back in again then it was fine.
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𝓕𝓲𝓸𝓷𝓪
(@fionalmorrison) reported
from
Glenrothes, Scotland
@DonnaHe60990670 @virginmedia My Twitter posts are riddled with me ranting about how poor their customer service is. Hope you get a resolution soon x
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Shirley Monteith
(@lethalshirl) reported
from
Edinburgh, Scotland
@virginmedia Yes and there are no issues in the area so it’s something in my house - my neighbour below is also having broadband issues. I need to book an engineer to come & check connection/equipment etc but can’t get logged in to do this either on computer or phone
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trippfuller
(@trippfuller) reported
from
Edinburgh, Scotland
@virginmedia is the worst. Three days of off and on service has cost me significant time and money.
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Shirley Monteith
(@lethalshirl) reported
from
Edinburgh, Scotland
@virginmedia I am going round in circles trying to speak to someone or email you with problems I’m having with broadband & TV! Your system keeps knocking me back - I just want help! #frustratededinburgh
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bruce findlay 🟢 power to the people ✌
(@brucerisk) reported
from
Edinburgh, Scotland
@kaniep @virginmedia There are no issues and I am sure it is a scam. It's quite uncanny how many 'scam/ fraudulent ' calls I get to both my landline and mobile phones ...strange days indeed !
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lostinleith 🇺🇦
(@neillhope) reported
from
Edinburgh, Scotland
@vmbusiness your internet is so down in EH5 even your outage checker is down!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ruth T
(@ruththemooth) reported
@virginmedia you say our service has been restored . It hasn’t the cable outside is still cut , myself and many others in the eh6 area are still without internet. Fix it now !
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David Frisby
(@DavidFrisby) reported
@virginmedia I've sent 2 letters which for some reason you turned into a complaint instead of requesting to disconnect. I then used your WhatsApp service. 12 hours in and your service is now having issues and can't deal with my request. This is ridiculous
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Stuart Davies
(@studavies1982) reported
@virginmedia More than anything I hate lies. If it was planned maintenance surely you would notify people and it would also say that on the status page and not that you’ve found a problem. Just find out how long it’s going to be off for and stop wasting my time
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Mark linley
(@Lordlinley) reported
@virginmedia u clearly just as bad as the rest can u not read Iv been going through this for 3 days do u realise u have more upset customers than u have happy customers
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A.phillips
(@Aphilli61928603) reported
@virginmedia Paying for upto 400mbps but for months been getting 18.15mbps can't get through on the phone, spends more time down than up in South yorkshire ... can't wait for contract to end so I can go with a more stable provider
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Sam
(@sammy_pye) reported
@virginmedia Nope! Been on the phone most of the day and still not working!
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FXChartStudies
(@FXChartStudies) reported
@virginmedia I've called the support desk twice and been told my contract would be amended to the correct amount. Its still wrong and I'm being billed for the wrong amount. Could someone sort this out please.
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Mark linley
(@Lordlinley) reported
@virginmedia This issue only happened the moment u upgraded me from 500 to 1gig
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Jessica
(@JessMeTweeting) reported
@clondonmusic @virginmedia 😮I would make a complaint to @financialombuds about this as you’re paying for something and they have left it in a hazardous state!
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Shatzy
(@KhanShaziah) reported
@virginmedia I am free. Please send revised time for a webchat. No one has called us from the wider team. Do you have your phone lines down too Virgin?