Virgin Media outages and service status in Dunfermline, Scotland
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Dunfermline, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and TV.
- The most recent signal from this area was received Apr 3, 3:29 PM GMT+1.
- Internet (33%)
- Wi-fi (33%)
- TV (33%)
The latest reports from users having issues in Dunfermline come from postal codes KY12 and KY11 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Dunfermline, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Kirkcaldy, Livingston, Dunfermline, Grangemouth, Glenrothes, and Bathgate.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh
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TV | 18 hours ago |
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Edinburgh
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Wi-fi | 19 hours ago |
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Edinburgh
|
Internet | 1 day ago |
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Kirkcaldy
|
TV | 3 days ago |
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Kirkcaldy
|
TV | 5 days ago |
|
Edinburgh
|
TV | 5 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
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Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Scot Carrick (@Scottyboy10) reported from Edinburgh, Scotland@virginmedia broadband goes down all the time in EH11 postcode and now today tv signal is cutting out. Get it sorted!
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Janis McCulloch ☃️❄️ (@justjanis) reported from Dunfermline, ScotlandHey @virginmedia our broadband box is flashing green and our Wi-Fi doesn't seem to be working.... help please
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Anna Bell Coaching (@annabellcoach) reported from Bo’ness, Scotland@virginmedia my broadband is down yet again. Several working hours lost. Four (long) calls later and now just an automated response. Poor show. 🤔 #badservice #homeworking
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Kari McBurnie (@kari_mcburnie) reported from Dunfermline, Scotland@virginmedia The link is no good! I’m not a customer, please can someone message me for my contact details to get this rectified. This has been going on for months now.
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Ricky Goold (@Graemereaper) reported from Edinburgh, Scotland@virginmedia It seems that the issue already reported is to do with BBC Scotland HD, while my issue is that my signal on BBC1 HD keeps breaking up briefly every 30 seconds or so. It's mostly an audio drop out for a split second.
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Tracy Laidlaw (@tracylaidlaw) reported from Edinburgh, Scotland@virginmedia I have checked, no services but the kit is all in the house hence the photo. Your customer service claim this street is still a building site. Clearly not though as we have lived here for 3 weeks.
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amy ✌🏻😙 (@libertinedreaam) reported from Edinburgh, Scotland@virginmedia Media. I have issues with my bill and this needs to be corrected. I’ve been billed since October 25th and services have only been activated since November 15th.
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Martha (@WalshyMEC) reported from Edinburgh, Scotland@virginmedia No it’s just this website I can’t access, but I can reach it on all other internet providers and on mobile. @SquarespaceHelp say there’s no problem their end. Maybe you guys can figure it out between you!
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Derek Forbes (@derek_forbo1974) reported from Kirkcaldy, Scotland@virginmedia left us hanging again with network failure! Moving from @sky was the worst mistake ever
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Rachael Santangelo (@Glam_Rach) reported from Edinburgh, Scotland@virginmedia She doesn't have another handset.. I'm at work and she told me when I called her. Her account is showing online as over the limit when she doesn't have one. And for the second time how would she speak to you over the phone with no service and I can't as not my account
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Ricky Goold (@Graemereaper) reported from Edinburgh, Scotland@virginmedia So, I clicked on the link and it says only that there's an issue with BBC1 on On Demand or Catch-up. I try to run a test to show something else is wrong, but it produces an error message that something went wrong. It's been like that for months at least for that test page.
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amy ✌🏻😙 (@libertinedreaam) reported from Edinburgh, Scotland@virginmedia why is your ‘message us’ section in the app not working and saying advisors will be in at 7am when it’s almost 9:30
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Drewski (@nosrettePwerdnA) reported from Edinburgh, Scotland@GodlyTheresa @TalkTalk @virginmedia @Hyperoptic Yeah their customer service is absolute pants 🙈 I experienced a few nightmares with them over the years, and even trying to leave was a calamity 🤪
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Martha (@WalshyMEC) reported from Edinburgh, Scotland@virginmedia We may have a fix after an hour on the phone. I’ll let you know if it works... thanks MM
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Ian 🏴 (@Quietbiglad) reported from Milnathort, Scotland@virginmedia pretty poor effort that you guys never answer calls, just automated rubbish that helps no one. My mother in law is unable to get any help with her issues due to this #terribleservice
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Kenny (@piltonjambo) reported from Edinburgh, Scotland@virginmedia Sorry but thats nonsense. Point out ANY existing customer changes/deals that save your loyal customers as much as new customers. I've been a customer for a long lot of years and have yet to see any customer loyalty being rewarded in the same way as these deals for new customers.
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Kenny (@piltonjambo) reported from Edinburgh, Scotland@virginmedia To be honest I haven't been satisfied with the price of service for a long long time and it really grates that all these new offers come out to new customers only. It's a disgrace that loyalty of existing customers is not similarly rewarded by your non access approach to deals.
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Grant (@mastermc0) reported from Livingston, Scotland@virginmedia No known outage other on demand for works fine just seems to be this one series
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B. David Hogg (@bdavidhogg) reported from Edinburgh, ScotlandWe were given a four hour window from @virginmedia to come and fix our internet and they didn’t show. Unacceptable 😡
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Alan Robertson (@alaninrepose) reported from Edinburgh, Scotland@virginmedia two hours on a call with your team today constantly on hold - what has happened to your customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Tim Campbell (@Timbobuk) reported@virginmedia I did this yesterday at 4pm, I was told that it had been escalated and I would receive a call back by 8pm. I even asked if they are sure, especially given that it’s 8pm on a Friday, the VM rep assured me it would happen. Disappointing service
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Tim Campbell (@Timbobuk) reported@virginmedia Yes, I’ve completed the test over and over this week, and again just now. The issue is never resolved, it just goes round I’ve checked all the wiring and router over and over. We had an engineer on Tuesday, he replaced the router so that’s not faulty.
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Bangladeshi Kitchen (@DeshiKitchen) reported@virginmedia The text service just redirected me to your phone line... who I've already spoken to but they haven't been able to help. What kind of customer service is this...?
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Andrew Dickerson (@andy_dickerson) reported@virginmedia Well please help by ensuring a consistent service
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Jason Stenson (@Jasgix01) reported@virginmedia None of you actually listen they installed the box on a short lead so I can’t move it the wifi is poor until I complain and then it starts working so that would suggest it’s something from your end.
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Dave Haslam (@Mr_Dave_Haslam) reported@memorialdevice I always pick up the landline in case it's an elderly relative with urgent or bad news about their health, but usually it turns out to be someone called Kevin phoning from somewhere on the Indian sub-continent on behalf of Virgin Media. Either way; not the highlight of my day.
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Rast Racing (@RacingRast) reported@virginmedia shocking customer service... months of issues and everytime octal they tell me issue in area and wait 72 hours ?? Had issues with virgin from day dot and stupid enough upgrade to 1gb broadband and yest to get more than 400 and daily drops to 150? No managers will cal
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Jamie Yates (@jy_6yates) reported@virginmedia I’ve done this 6 times now and keep being told blatantly bull **** lies. Of wait 24-48 hours. I’ve waited 3 weeks spoke to 6 different advisors in 2 days and nothing has still been done it’s a joke you should be shut down for your embarrassing customer service
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toni. (@ToniiWilliamsox) reported@tom_bignell @virginmedia @Ofcom they are awful honestly! Are you still paying?!
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Stewart Kiddell (@stewkid22) reported@virginmedia So I’ll answer the question for you having just spent 3 hours comparing as many packages as possible. There is not a single package that I can get at even the same price let alone cheaper than a new customer. So I’m better off not being loyal to you @virginmedia