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Virgin Media outages and service status in Dunfermline, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Full Outage Map
  • Virgin Media generated 1 outage signal in the last 24 hours around Dunfermline, including 1 direct report.
  • The most common problems reported in this area mention Internet, Wi-fi, and Total Blackout.
  • The most recent signal from this area was received Aug 19, 1:36 AM GMT+1.
  • 74% Internet (74%)
  • 13% Wi-fi (13%)
  • 9% Total Blackout (9%)
  • 4% Phone (4%)

The latest reports from users having issues in Dunfermline come from postal codes KY11 .

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

August 19: Problems at Virgin Media

Virgin Media is having issues since 01:40 AM GMT. Are you also affected? Leave a message in the comments section!

Live Outage Map Near Dunfermline, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Kirkcaldy, Glenrothes, Cowdenbeath, Livingston, Linlithgow, and Tillicoultry.

CityProblem TypeReport Time
Edinburgh Internet 6 hours ago
Edinburgh Total Blackout 8 days ago
Edinburgh Internet 8 days ago
Edinburgh Internet 8 days ago
Edinburgh Phone 9 days ago
Dunfermline Internet 11 days ago

Nearby cities with recent reports

Edinburgh

1 recent signals

6 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • thebarfly
    The Bar Fly (@thebarfly) reported from Edinburgh, Scotland

    @virginmedia And the scheduled engineer call tomorrow got cancelled because of this unrelated and later supposed outage. It’s a farce.

  • trippfuller
    trippfuller (@trippfuller) reported from Edinburgh, Scotland

    @virginmedia Day 4 of outage...

  • sh0110b8995
    Stephen Honeyman (@sh0110b8995) reported from Kirkcaldy, Scotland

    @virginmedia hello I'm trying to sort out my new upgrade as I have problems with it. The customer service is closed when can I get help?

  • welshref
    Paul Collier (@welshref) reported from Edinburgh, Scotland

    @virginmedia how the hell do I get any sense from you guys? Eight days spent just trying to get an account sorted 🤬 your customer service is non-existent

  • PatMcCarthy37
    Patrick McCarthy (@PatMcCarthy37) reported from Edinburgh, Scotland

    @virginmedia Neither of these things have happened. The last person on the help desk that I spoke to denied that the account was associated with my VM account and did not want to talk to me. Nothing happens when the Help Desk can't sort it themselves Please deal with this.

  • bankaudits1
    Mike McNulty 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺🇺🇦✊ (@bankaudits1) reported from Edinburgh, Scotland

    @virginmedia Currently dealing with someone eventually and having major problems…very angry customer..!

  • dreamingisfree
    Laura Barbour (@dreamingisfree) reported from Bo’ness, Scotland

    @virginmedia It is now almost four weeks since I have had broadband. The technician who came out 11 days ago assured me the “dig team” would be out in the next day or two. Having now spent approximately 738 hours trying to contact you, I have finally spoken to a customer (1)

  • DegsyScott
    Degsy (@DegsyScott) reported from Grangemouth, Scotland

    Great… working from home and @virginmedia broadband goes down again. It’s become very erratic service in the last 12 months… what the hell as we paying premium prices for fast fibre if it can’t be reliable… with more price rises ahead

  • bigtoodle
    Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia The phone is not working and your engineer was arranged to call today between 1.00 and 6.00pm needless to say he did not arrive or give me a call to arrange another day.

  • lesley_neilan
    Lesley Neilan (@lesley_neilan) reported from Edinburgh, Scotland

    Hi @virginmedia it seems channel 160 is no longer authorised? (for me). Called 150, got text with link to check, advice? Call after 8am tomorrow. Any info on the issue much appreciated thanks

  • lexo6647
    Acky (@lexo6647) reported from Edinburgh, Scotland

    @virginmedia We have tried to problem solve ourselves and need help. A replacement box or an engineer, not a link to a forum. Do you have a link to a customer complaints department? Maybe I will get somewhere with them.

  • vcash78
    victoria carolina (@vcash78) reported from Edinburgh, Scotland

    Trying to downgrade/cancel your @virginmedia is made harder than it ought to be! Perhaps of your customer service was better then I wouldn’t have made this request after all these years. Diabolical and shoddy! There was a time when I’d have only recommended them over competitors!

  • DegsyScott
    Derek Scott (@DegsyScott) reported from Edinburgh, Scotland

    @benjitindz @virginmedia Product is good, customer service non existent

  • marktaylor73
    Mark Taylor (@marktaylor73) reported from Bathgate, Scotland

    @virginmedia twice now appointment for line pull has been scheduled and twice now there’s been no engineer. Move of service to new house required , now being told 10th November, not acceptable.

  • lesley_neilan
    Lesley Neilan (@lesley_neilan) reported from Edinburgh, Scotland

    Hi @virginmedia I am trying unsuccessfully to contact you about my current contract. I don’t have WhatsApp and your online help link doesn’t help. My old fashioned ‘telephone’ call ended with ‘there was a fault’. Are there any humans around?

  • bigtoodle
    Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia Yes I have phoned yet again this morning so I think your organisation are considering some sort of compensation for the five weeks I have been without the service. No doubt it will be a paltry sum in comparison to what I pay every month.

  • bigtoodle
    Peter Tuffy (@bigtoodle) reported from Edinburgh, Scotland

    @virginmedia at last, fixed at last, that’s only taken from the 20th Nov to the 28th of Dec to fix my home phone.

  • Spike61987764
    Spike (@Spike61987764) reported from Edinburgh, Scotland

    @virginmedia what is going on? No television or broadband from 550pm Thursday the 30th of June. Estimated fix was 3am 1st of July. Guess what? Still nothing. Now estimate is 12pm today. Aye thats no happening. What time will the service I'm paying for be back online?

  • gajarlove
    Evelyn Love-Gajardo (@gajarlove) reported from Edinburgh, Scotland

    @virginmedia no landline or Internet at EH16 6GD since early this morning and your website appears to be down so it can't be reported.Update please?

  • lexo6647
    Acky (@lexo6647) reported from Edinburgh, Scotland

    @virginmedia the problem is now being dealt with and will need repair. Thanks for the help again although it shouldn’t be so difficult. Pensioners don’t have the knowledge to do what I had to do for my dad

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • glentfc27
    Neil Skivington (@glentfc27) reported

    @virginmedia That's all well and good but everyone is paying for a service......which we aren't getting presently.

  • MickeyDN7
    (tez7n2) (@MickeyDN7) reported

    @virginmedia @TheAFC0522 Here's the thing ! We don't want to use a ******* website or an app ! We have a thing called a TV !!!!! Get the ****** sorted or give back the money you're taking from people's bank accounts for a **** service !

  • NJB2874
    nicolajane (@NJB2874) reported

    @kathleenp442 @virginmedia I got this message to pressed dismiss then it loaded up fine. Watched the 3pm games no problem.

  • gusto_beats
    gusto beats (@gusto_beats) reported

    FFS 😡😡😡😡 I’m 6 foot 6 FOOT away from my disc thing and sitting in my garden and my #btwifi is dropping out on my phone!!!! @virginmedia PLEASE put your internet down my road. @bt_uk you suck

  • BlakeyCb48
    cheryl blake (@BlakeyCb48) reported

    @virginmedia I hope you’re going to compensate everyone for the lack of service we haven’t had !

  • dipu412
    Dipu (@dipu412) reported

    @IainSankey @virginmedia Had same issues. Have kept land line, Minimum TV pkg & B/Band. Renewal in April Next yr. TV package is going. Do not need to pay for it. If reasonable reduction not offered I will have to look elsewhere. VM is overrated and expensive.

  • cw_fc26
    Ceiri 🧡 (@cw_fc26) reported

    @KevvyJ63 @SkySports @virginmedia We were sent an engineer on Wednesday by error but it’s a known outage on skys end and he reckons sky won’t be quick to fix! You can log in online and watch all the games.

  • ersaztly
    kim 🥀 (@ersaztly) reported

    Virgin media WiFi ******* sucks it’s been out since yesterday

  • TWO_Librans
    Phil (@TWO_Librans) reported

    @IainSankey @virginmedia Yeah wouldn't let me downgrade only upgrade or keep the same, but like you I wanted to drop off landline phone service and save money, I had no trouble switching but be aware virgin require 30 days notice to cancel

  • suziepea619
    sue (@suziepea619) reported

    @virginmedia when are you going to get your act together and get your red button working again? Over a week now and no joy still a daft message experiencing an issue with set top box. Working on a fix. How long is a fix?