Virgin Media Outage Report in Dunfermline, Fife, Scotland
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The latest reports from users having issues in Dunfermline come from postal codes KY11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Bathgate, Lochgelly, Glenrothes, Kelty, Livingston and Kirkcaldy.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
TV | |
| Edinburgh |
TV | |
| Edinburgh |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
Total Blackout |
Community Discussion
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Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Dougie MacDonald
(@falcon7862) reported
from
Edinburgh, Scotland
@virginmedia over 30 minutes 3 different people all asking the same condescending questions,,,in order to cancel account on behalf of 95 year old pensioner,APPALLING service
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Kev Russell
(@Kevruss731) reported
from
Glenrothes, Scotland
Great virgin media on demand services are not working 😡
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Dougie MacDonald
(@falcon7862) reported
from
Edinburgh, Scotland
@virginmedia Having cancelled I doubt there will be, but I am so overwhelmed by your complete lack of care and service
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
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David
(@Davwa) reported
from
Inverkeithing, Scotland
@virginmedia I’ve had no services since Tuesday. Discovered this after CS closed Tuesday night, as I’m a nurse and work long hours. Contacted Wednesday, got attitude from a call handler, spoke to a manager who couldn’t help much. New router, self install, still nothing!
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
-
Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
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Sebastian Zuchlke
(@sorbiq) reported
from
Inverkeithing, Scotland
@virginmedia will be Tuesday next week, so for the whole weekend and Monday I will be cut off from my service, and I just moved to you hoping for a better customer care, i can't express enough how disappointed I am and how angry because of that. How can you let this to happen 😡
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David
(@Davwa) reported
from
Inverkeithing, Scotland
@virginmedia I have already logged a complaint via website, awaiting response. Logged another complaint on a phone call this evening. Very disappointed long term customer here.
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Scott Walker
(@scoutyscotty) reported
from
Edinburgh, Scotland
@virginmedia Still not working. Out of sync by a few seconds.
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia You don't know the meaning of the word help
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Scott Walker
(@scoutyscotty) reported
from
Edinburgh, Scotland
@virginmedia Signed up to Virgin Store tonight to watch #BohemianRhapsody bit it's failed. Not great service. :-(
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia BT treat customers with much more respect
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Callum Haddow
(@haddow20) reported
from
Edinburgh, Scotland
@Graeme55zie @virginmedia Same my @virginmedia fiber has been down since 4pm today their service page said there was a fault that would be fix by 22:00 still nothing
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Scott Walker
(@scoutyscotty) reported
from
Edinburgh, Scotland
@virginmedia Heading home after a busy day. Hoping to watch @BoRhapMovie when I get in. Also hoping the 'issues' have been resolved.
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Leigh🐝
(@LeagueRaven) reported
from
Edinburgh, Scotland
@virginmedia can I please have a customer service email address I don’t have time to phone and have photos to send as part of my query 😭😭
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Stephen Harper
(@Stevieboy02) reported
from
Kirkcaldy, Scotland
@virginmedia @NathanRedmond22 @jackstephens_18 Please don't sit back and allow virgin media to treat you badly. Complain, stand your ground, fight your corner, record conversations, retain evidence and take your case to the ombudsman
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David
(@Davwa) reported
from
Inverkeithing, Scotland
@virginmedia Now I have an engineer coming tomorrow. They way this has been handled is ridiculous. I lodged a complaint online, was told I’d get a response within 7 days. So patiently waiting. I want to speak to someone UK based with authority to sort this out for me.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Iain McGregor 🏴🇪🇺🇺🇦
(@greagsy) reported
@CatrionaShearer @virginmedia Usual Virgin Media, might have the fastest Broadband (when it works) but once there is an outage in a area takes them ages to find the cause.Maybe time to find a more reliable provider.
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klipo81
(@KristanHowells) reported
@virginmedia hey. Just wondering if can get the same deal as new customer or if existing customers have to pay 3x as much as new customers?
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CleverFreddie
(@clever_freddie) reported
@virginmedia your service is shocking!!! I would like to speak to a Manager urgently I am so angry!! I cancelled all my services end of feb But have since found out you have only cancelled my phone and put me on a new contract! I need to speak to a Manager urgently please!
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Customer Service
(@vmbusinesshelp) reported
@VisHDxD @virginmedia @vmbusiness Hello, I am sorry to hear you are having issues with this, can you please call the faults team on 0800 052 0800 and then option 1 then 3, this will get you through to someone that can support with this for you. many thanks
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Trevor Cooke
(@thedrum57) reported
@virginmedia only on virgin could you call with a complaint about time it tskes for engineers appointment and get given a worse date 2 days later
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Cy Chadwick
(@cychadwick) reported
Feels liberating to wave goodbye to @virginmedia broadband. Very nice people in customer service, if you can ever get through to them.
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VisHD
(@VisHDxD) reported
@virginmedia @vmbusiness My agency updated to the maximum best possible business internet plan ,least that's what they . Then internet worked fine for like 2 week and since Monday I am facing gain same issue
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SGPKeating
(@KeatiSgP) reported
@virginmedia After believing that this had finally been sorted out I have had to cancel my new contract less than 24hrs after taking it out and will now find new providers for my mobile and broadband. Worst customer service I’ve ever had!😡
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VisHD
(@VisHDxD) reported
@virginmedia @vmbusiness Well issue is I tried all suggestion from Google of router being to hot , or reset it or update it , or change cable or change power outlet etc and nothing works
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Mr Wellington
(@Mrwellington) reported
@virginmedia your service is a joke. Internet cutting out constantly. Sort it the f*** out.