Virgin Media Outage Report in Dunfermline, Fife, Scotland
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The latest reports from users having issues in Dunfermline come from postal codes KY11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Livingston, Dunfermline, Edinburgh, Bathgate, Lochgelly, Glenrothes and Kelty.
| City | Problem Type | Report Time |
|---|---|---|
 Livingston |
Total Blackout | |
| Dunfermline |
Internet | |
| Edinburgh |
TV | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Neil Sneddon
(@EdinburghNJS) reported
from
Edinburgh, Scotland
Got to say. Been a customer of @virginmedia since Dec 10th 1999. First problem I've ever had this week, and service, ability to contact and understanding of my problem is absolutely woeful. Luckily still in cooling off period for new deal. Dreadful.
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Derek Scott
(@DegsyScott) reported
from
Edinburgh, Scotland
@virginmedia Stupid question!
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seldomseenkid
(@seldomseenkid) reported
from
Edinburgh, Scotland
@vmbusiness @virginmedia @virginmedianews Why is your service so unreliable? Are we expected to pay for a service that doesn’t work?
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Ashley
(@ashjrox) reported
from
Edinburgh, Scotland
I've had rude calls with some staff, spent over £9 on calls to @TravelodgeUK to get this refunded for the charity, their customer service emailed saying that even though two of their staff & virgin media said I should get a refund that they are not going to refund. #badservice
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Danny mycock Portsmouth/fife
(@Dannymycockgma1) reported
from
Lochgelly, Scotland
@virginmedia is the biggest load of ****. 8 days with no service and still no one has come out to sort it. ******* useless *****. I hope mr Branson is happy the ******* prick
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tootsietweets
(@tootsieiam) reported
from
Edinburgh, Scotland
Friday night powered by 5G since @virginmedia delivery via @YodelOnline seems to have disappeared into the ether. So work was painfully slow, and now I’m cleaning the fridge because, it seems everything in this 1860’s house is reliant on broadband. Thank god for @EE 📱
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Lord Galoot
(@pumphysaysNO) reported
from
Broxburn, Scotland
@virginmedia i havent had tv for 5 days now, technician was meant to call yesterday or 8am this morning, no call, any chance of getting a service i pay for
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Derek Scott
(@DegsyScott) reported
from
Edinburgh, Scotland
@benjitindz @virginmedia Product is good, customer service non existent
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Evelyn Love-Gajardo
(@gajarlove) reported
from
Edinburgh, Scotland
@virginmedia no landline or Internet at EH16 6GD since early this morning and your website appears to be down so it can't be reported.Update please?
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Edinburgh’s Disgraces
(@EdiDisgraces) reported
from
Edinburgh, Scotland
Cost of living advice - IF Virgin Media ask for a big price hike tell them you are going elsewhere but will stay for the same price as a new customer would pay. It takes a while but saved £800 (over 18 months) today and will get more for same price/no increase @MoneySavingExp
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Derek Scott
(@DegsyScott) reported
from
Grangemouth, Scotland
@benjitindz @virginmedia To be fair, the speed is the best option and I’m on 250mbps whereas the best I’d get on ADSL is 10-34mbps. Agreed, customer service is worse than a RyanAir equivalent
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Scott Brownridge
(@ScottBrownridge) reported
from
Edinburgh, Scotland
@virginmedia any idea why my internet keeps dropping off. No issues that I can see in the area. Been doing it for two days now.
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Geraldine Daly
(@Giannop) reported
from
Edinburgh, Scotland
@virginmedia Estimated fix 19.45 😭
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Spike
(@Spike61987764) reported
from
Edinburgh, Scotland
@virginmedia what is going on? No television or broadband from 550pm Thursday the 30th of June. Estimated fix was 3am 1st of July. Guess what? Still nothing. Now estimate is 12pm today. Aye thats no happening. What time will the service I'm paying for be back online?
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Radhamanalan
(@happymaan) reported
from
Edinburgh, Scotland
@virginmedia I checked.. No issues in my area!
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seldomseenkid
(@seldomseenkid) reported
from
Edinburgh, Scotland
@vmbusiness Down for the second time in a week. Poor
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liam finn
(@lfinn777) reported
from
Edinburgh, Scotland
@virginmedia Is this in progress? I haven't seen any resolution?
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Evelyn Love-Gajardo
(@gajarlove) reported
from
Edinburgh, Scotland
@virginmedia It's not showing up and it's now been down since first thing yesterday. They are elderly and need their landline to be working. Is there a way to speak to someone if it's not fixed by 4?
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Karen 🏴🇪🇺⭐
(@karen_coops81) reported
from
Edinburgh, Scotland
Need a new service provider @virginmedia has just gone up by £25. Recommendations please.
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Lesley Neilan
(@lesley_neilan) reported
from
Edinburgh, Scotland
Hi @virginmedia I am trying unsuccessfully to contact you about my current contract. I don’t have WhatsApp and your online help link doesn’t help. My old fashioned ‘telephone’ call ended with ‘there was a fault’. Are there any humans around?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel Natalia
(@rachelnatalia_x) reported
@Dorotiak @virginmedia acc need to fix up😭
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Katie Hayes
(@katiehayes61) reported
@virginmedia on hold for 36 mins then I get hung up on. Not a way to treat a new customer is it?
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Callum Jones
(@CallumJones_28) reported
Virgin media have just put the phone down on me after a hour of trying to sort my phone out **** off
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Cat
(@jodi90612129) reported
@virginmedia how do I speak to someone to book an engineer?. Website takes you round in circles. 150 helpline is automated and text link for further help takes you back to the same website going round in circles. 🙄🙄
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ash
(@badatnothing) reported
spent an hour trying to swap my 3 number over to vodafone getting really stressed that my account wouldn't activate + my number was 'incorrect' turns out i actually bought a contract with virgin media, not vodafone, and my brain is just mush. **** then.
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swiss tony
(@ukfishert) reported
@virginmedia Via webform... On online chat today we got further but no resolution
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Macauley Prescott
(@MaccaPrescott) reported
@virginmedia been on the phone to you for 1h45 sorting out possibly cancelling. Got transferred to faults to fix constant problems & the line stopped 1h45 total call tried to ring back and tells me test the line and won’t let me speak anyone yet I’m sat next to hub unconnected
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pug life
(@rosietweeted) reported
@virginmedia I have been going round in circles with your help line for a month now. There is an issue with our tv service and I can’t get hold of anyone to help????? I have tried to log on and also tried phoning. Someone needs to contact me ASAP to resolve this
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Bal2801
(@bal2801) reported
@virginmedia It’s a bot and it just tells me I can check my account online That doesn’t help me at all
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Emma 🙂
(@imemmaprice) reported
@sarahinthestars @virginmedia They are not the best for customer service are they?!!! 😕😕