Virgin Media Outage Report in Dunfermline, Fife, Scotland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Dunfermline come from postal codes KY12.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (58%)
-
Wi-fi (18%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Livingston, Kirkcaldy, Dunfermline and Glenrothes.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Internet | |
| Edinburgh |
Wi-fi | |
| Livingston |
Internet | |
| Edinburgh |
Internet | |
| Edinburgh |
Total Blackout | |
| Edinburgh |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
-
Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@virginmedia despite contacting you and reporting an issue, no one has contacted me. Your contractors have laid tar over my drains. This is now 8 weeks on and still no further forward.
-
Graham Muncie
(@therealmuncie) reported
from
Edinburgh, Scotland
11 years a Sky customer not one issue, reluctantly have to cancel due to no signal in new house so set up with @virginmedia big mistake numerous errors and have had to contact them 4 times in 3 weeks. Customer service is null a complete shit show of a company!
-
Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia No known outage other on demand for works fine just seems to be this one series
-
Stan W Mack
(@Turgenev_red) reported
from
Edinburgh, Scotland
@virginmedia Hi, I am trying to logon to My Virgin Media, but my password is rejected. I then follow the reset password instructions -and enter the correct details for the secret question and then my account details - it gets rejected - can you please help
-
Ricky Goold
(@Graemereaper) reported
from
Edinburgh, Scotland
@virginmedia So, I clicked on the link and it says only that there's an issue with BBC1 on On Demand or Catch-up. I try to run a test to show something else is wrong, but it produces an error message that something went wrong. It's been like that for months at least for that test page.
-
Ricky Goold
(@Graemereaper) reported
from
Edinburgh, Scotland
@virginmedia It seems that the issue already reported is to do with BBC Scotland HD, while my issue is that my signal on BBC1 HD keeps breaking up briefly every 30 seconds or so. It's mostly an audio drop out for a split second.
-
Ian 🏴
(@Quietbiglad) reported
from
Milnathort, Scotland
@virginmedia pretty poor effort that you guys never answer calls, just automated rubbish that helps no one. My mother in law is unable to get any help with her issues due to this #terribleservice
-
B. David Hogg
(@bdavidhogg) reported
from
Edinburgh, Scotland
We were given a four hour window from @virginmedia to come and fix our internet and they didn’t show. Unacceptable 😡
-
Rachael Santangelo
(@Glam_Rach) reported
from
Edinburgh, Scotland
@virginmedia She doesn't have another handset.. I'm at work and she told me when I called her. Her account is showing online as over the limit when she doesn't have one. And for the second time how would she speak to you over the phone with no service and I can't as not my account
-
Graham Muncie
(@therealmuncie) reported
from
Edinburgh, Scotland
11 years a customer with Sky not one single issue, have to mobe to @virginmedia due to house move and have had to control them 4 times in 3 weeks. Shit show of a company.
-
Derek Forbes
(@derek_forbo1974) reported
from
Kirkcaldy, Scotland
@virginmedia left us hanging again with network failure! Moving from @sky was the worst mistake ever
-
Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never right!!
-
Fiona Morrison
(@fionalmorrison) reported
from
Glenrothes, Scotland
@EveryNextDream @virginmedia I’ve had issues with their customer service for years. I worked for them part time whilst at uni when they were “Telewest”, and went through the whole Virgin take over. We all knew it was doomed from that moment. I’ll be leaving when contract is up.
-
Beachboy
(@Polybandit) reported
from
Edinburgh, Scotland
It's ironic that Virgin Media manage to **** so many people at once. We just want internet.
-
David Taylor
(@gm8arv) reported
from
Edinburgh, Scotland
@bsamikey @virginmedia Yes, I had three weeks of very slow connection, all because they changed the head-end and never noticed older modems were also in need of changing! Great connection, lousy customer service.
-
Kenny
(@piltonjambo) reported
from
Edinburgh, Scotland
@virginmedia Sorry but thats nonsense. Point out ANY existing customer changes/deals that save your loyal customers as much as new customers. I've been a customer for a long lot of years and have yet to see any customer loyalty being rewarded in the same way as these deals for new customers.
-
Robert McCubbing
(@cubsi1) reported
from
Bo’ness, Scotland
FFS @virginmedia please sort out your customer service. After finally getting through to change my package, I was put on hold again and transferred to another department. I hung up after 1 hour on hold!!! Think I’ll just cancel and take my business elsewhere
-
Scot Carrick
(@Scottyboy10) reported
from
Edinburgh, Scotland
@virginmedia broadband goes down all the time in EH11 postcode and now today tv signal is cutting out. Get it sorted!
-
Kari McBurnie
(@kari_mcburnie) reported
from
Dunfermline, Scotland
@virginmedia The link is no good! I’m not a customer, please can someone message me for my contact details to get this rectified. This has been going on for months now.
-
Gary Fowler 🏴
(@WhosYerDaddy666) reported
from
Glenrothes, Scotland
@virginmedia are the worst, if not one of the worst for customer service. Always someone who isn't English and is hard to understand and think the customer is never wrong!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
niall todd
(@nialltodd82) reported
@virginmedia Basically they've been no help whatsoever and are trying to get me to commit to a minimum of another 30 days when virgin have incorrectly disconnected our TV 9 days early. Does that sound fair to you?
-
Janice Edwards
(@Janice0987654) reported
@claire_macina @VMO2News @virginmedia ive been ringing to cancel for an elderly lady who is disabled and cant make the call herself for days and it rings and plays music for an hour and then cuts off each time. its disgusting customer service towards a 76 year old lady!
-
John H1964
(@JohnBhoy1964) reported
@virginmedia Yes,i have lately been advised to go down this route.Getting to this point has been extremely frustrating and I just feel that this process is too cumbersome and would be difficult for a lot of customers to navigate through.
-
He Found Me Lost
(@HeFoundMeLost) reported
@virginmedia Hi, can I cancel my contract via email please? Numerous calls later & still can't get through. I can't rely on a postal cancellation being picked up by yourselves.
-
Gary Benham
(@GazBenham) reported
@sport_simon @virginmedia I went through the same pain two weeks ago, it was a really test of stamina and resilience but I stuck with it and have arranged for the service to be terminated but they certainly don’t make it easy!
-
Mummy Vs Work
(@MummyVsWork) reported
My @virginmedia package expires in 2 days so thought I'd use my day off to change provider/package however I've been on hold to retentions online chat since 9.58... Not how I planned to spend my day and not filling me with hope on their customer service...
-
Simon Austin
(@sport_simon) reported
@GazBenham @virginmedia Makes you think it’s a deliberate ploy to stop people being able to cancel
-
Simon Austin
(@sport_simon) reported
@virginmedia I’ve tried that phone number several times and have had to give up after being on hold for over an hour with no answer. Appalling customer service
-
UnrepentantLefty
(@UnrepentantLeft) reported
@OffMyNoodles @virginmedia Definitely not just you. Horrible Conisbrough to deal with. Worse than Scottish Power
-
James Macauley
(@JamesMacauley01) reported
@virginmedia Following your letter informing me that you intend to raise prices by 11%, I can’t get through to your call centre to cancel my contract. Any chance you could get in touch?