Virgin Media

Virgin Media Outage Report in Dunfermline, Fife, Scotland

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

The latest reports from users having issues in Dunfermline come from postal codes KY11.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Dunfermline, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Dunfermline, Fife, Scotland 03/02/2026 16:35

March 02: Problems at Virgin Media

Virgin Media is having issues since 05:00 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Dunfermline, Fife, Scotland

The most recent Virgin Media outage reports came from the following cities: Edinburgh, Glenrothes, Dunfermline, Livingston, Bathgate, Rosyth and Kirkcaldy.

Loading map, please wait...
City Problem Type Report Time
United KingdomEdinburgh E-mail
United KingdomEdinburgh Internet
United KingdomGlenrothes Internet
United KingdomEdinburgh Wi-fi
United KingdomDunfermline Internet
United KingdomEdinburgh Wi-fi

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Dunfermline, Scotland

Latest outage, problems and issue reports in Dunfermline and nearby locations:

  • mrscxxxx lynn campbell (@mrscxxxx) reported from Edinburgh, Scotland

    @virginmedia not working again! Why is this!! It’s bloody constant. Cant get on to anything you want to watch.

  • LMEvans95 Lloyd Evans (@LMEvans95) reported from Edinburgh, Scotland

    @virginmedia trying to reschedule a QuickStart delivery but having no joy so far, can you help please?

  • hmfcalum Calum Mackenzie (@hmfcalum) reported from Edinburgh, Scotland

    @virginmedia I’ve just tried to use the instant messenger and the customer service advisor tells me he can find no trace of any notes on my account regarding the offer made on Saturday. I have a screen shot of the offer, made in your app, yet he says he can’t see it.

  • muppling Badly-optimised primate (@muppling) reported from Edinburgh, Scotland

    @virginmedia But you use bottom of the barrel routers that fail all the time while literally overcharging me, so how about fixing that stuff before touting your own quality?

  • terence_orr Terence Orr (@terence_orr) reported from Edinburgh, Scotland

    @virginmedia complaint C-130221789 filed. Shame you cannot be contacted by phone or online to resolve simple technical issue.

  • tiaralove_uk Jill (@tiaralove_uk) reported from Edinburgh, Scotland

    @virginmedia Been trying to cancel account for weeks, moving house very soon. Do I disconnect equipment when I leave and cancel DD! Appalling customer service, will now not be using Virgin at new house.

  • LMEvans95 Lloyd Evans (@LMEvans95) reported from Edinburgh, Scotland

    @virginmedia hello folks, I do now have a minor issue - my new Hub 3.0 has a flashing green power light and solid green WiFi light, this has been the case for a few hours now despite being told (in a text message) I had received a signal and all wires are firmly connected?

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia your call centre is rude, they can’t understand simple English, round in circles, the line keeps buzzing out, I want to cancel but they will not put me through to anyone who can. They profess to be from every team everything I ask for help! Shocking how bad this is

  • Johnmhunt John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    We sat down to watch Birds of Prey the new Harley Quinn film on Sky but @virginmedia on demand is broken for the whole weekend - how do I get a refund? It had already started on Sky linear so have had to record it and watch another day. Disappointing.

  • terence_orr Terence Orr (@terence_orr) reported from Edinburgh, Scotland

    @virginmedia hmm replying to newer tweets but not mine.... I guess only option now is to file a complaint.

  • hmfcalum Calum Mackenzie (@hmfcalum) reported from Edinburgh, Scotland

    @virginmedia You really couldn’t make this up - to make a complaint, I need to ring you on the number that constantly cuts me off - utterly comical.

  • Johnmhunt John M Hunt (@Johnmhunt) reported from Oxgangs, Scotland

    @virginmedia Hi it was just Sky movies on demand not working for one night in the end. We ended up watching something on All 4 via a Firestick rather then the film we were intending to watch as it was unavailable.

  • hmfcalum Calum Mackenzie (@hmfcalum) reported from Edinburgh, Scotland

    @virginmedia You couldn’t care less about feedback, otherwise it would be easy to contact you, over various platforms. Will cancel my direct debit - I’m sure BT will happily take my business & provide a better service than Virgin.

  • terence_orr Terence Orr (@terence_orr) reported from Edinburgh, Scotland

    Hi @virginmedia, how do I speak to an actual person at Virign Media about a fault with my Hub 3? When I call automated service says restart Hub then hangs up on me. This does not solve the problem.

  • NickBreakerNCO NickBreaker (@NickBreakerNCO) reported from Edinburgh, Scotland

    @virginmedia @virginmedia perfect timing for this ad coming up on my TL. My coverage in Edinburgh has been shocking recently. Sat 2 metres from the box & unstable zoom connections all day. Loyal customer needs assistance!

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia now on my 11th call to sort this out in the last 3 weeks. Each time on the phone for over an hour and still no solution. How to I cancel everything if they refuse to do it and pass me through 5/6 call centres

  • hmfcalum Calum Mackenzie (@hmfcalum) reported from Edinburgh, Scotland

    @virginmedia That’s exactly what I intend to do. Shocking level of ‘customer service’. This is a total waste of time

  • PuffCandy30 Mandy McBain (@PuffCandy30) reported from Edinburgh, Scotland

    @virginmedia Service really bad in Edinburgh just now. Keeps dropping out yet when i run a test says everything ok.

  • RJBayley RJ Bayley, home studio voice artist 🎙️ (@RJBayley) reported from Edinburgh, Scotland

    @virginmedia hi is anyone actually working on your online chat service today? Thanks

  • LeighAnneBaker7 Leigh-Anne Baker (@LeighAnneBaker7) reported from Edinburgh, Scotland

    @virginmedia the service is really awful. Been told I’ve been upgraded but connection keeps dropping out and I can’t get anyone to speak too!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • _lrtxo LRT_ (@_lrtxo) reported

    @virginmedia is virgin media down in my area? (IG11)

  • sasShirley Shirley Summers (@sasShirley) reported

    @virginmedia But not doing anything to help. She's been told no one can help again this morning

  • JXXSL Jeremy Leeor (@JXXSL) reported

    @virginmedia How would I be WiFi calling on a landline. Really simple, my mobile service is non existent without wi fi calling, I have no WiFi, you have no website nor internet, so what exactly should I do, tin can with string?

  • shazpinky sharon dinsley (@shazpinky) reported

    @virginmedia service is down yet again

  • jay_s_uk jay_s_uk (@jay_s_uk) reported

    @virginmedia It can't find our account details and the service centre also can't access our account.

  • Jake_head Jake head (@Jake_head) reported

    @virginmedia a reference number has never been sent to Exertis for me to claim the reward.

  • Lerounxi Reece Jordan Doonan, RN (@Lerounxi) reported from Salford, England

    @virginmedia can you confirm if there’s active engineer trying to rectify the service outage Manchester (M30). Widespread issues reported according to your service outage on website ?

  • Jhodg76 Jo (@Jhodg76) reported

    @virginmedia Is there a problem with tv connection?

  • priscilla_mina Priscilla - UCG Creator (@priscilla_mina) reported

    Is anyone else’s virgin media internet down

  • mrnigellawrence nigellawrence (@mrnigellawrence) reported

    Has @virginmedia been hit with a global outage ? Internet down, called and the call centre's systems are down