Virgin Media Outage Report in Dunfermline, Fife, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Dunfermline come from postal codes KY11.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Dunfermline, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Dunfermline and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
February 27: Problems at Virgin Media
Virgin Media is having issues since 07:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (11%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Dunfermline, Fife, Scotland
The most recent Virgin Media outage reports came from the following cities: Edinburgh, Dunfermline, Livingston, Bathgate, Rosyth, Kirkcaldy and Glenrothes.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Wi-fi | |
| Dunfermline |
Internet | |
| Edinburgh |
Wi-fi | |
| Edinburgh |
Total Blackout | |
| Livingston |
Internet | |
| Livingston |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Dunfermline, Scotland
Latest outage, problems and issue reports in Dunfermline and nearby locations:
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Dave Scott
(@Tank2521) reported
from
Ratho Station, Scotland
@virginmedia how long does it normally take to transfer a number from another network? I've just been given a PAC code but don't want to call up just now if it's going to leave me unable to use my phone
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia To fix or change my TiVo box.
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@Footbalifantasy @virginmedia I have now been promised an engineers visit on Tuesday to fix my V6 box, I will be delighted if it happens. That is nearly a month since I first reported the faults.
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David Hardie
(@Albynpark) reported
from
Edinburgh, Scotland
@longbangers @virginmedia Can’t believe how shoddy they are. Spoken to five different people about the same problem, no joined-up writing to note what’s been discussed previously so I’ve had to explain it each time, switch off and on etc, etc. Being shunted from pillar to post
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia still having horrendous problems with this company, numerous calls since 22nd July. Twice assured that engineers would call, but no shows. I have spent hours conversing with numerous people to no avail.
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia ongoing problems with my service. Promised on the 18th that an engineer would call in the 22nd, a no show. Then promised an engineer on the 25th, a no show. Then promised a new TiVo box in the post, yes you guessed it, yes a no show. Ridiculous service no explanation
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David Hardie
(@Albynpark) reported
from
Edinburgh, Scotland
Shocking service from @virginmedia tv fault, spoken to five different people at Virgin, each time I’ve had to give all the details again, same procedures and all have failed to resolve the problem. More than two hours spent on the phone - now it’s call back tomorrow. Shambles
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Abhishek Behl 🌎
(@iABehl) reported
from
Edinburgh, Scotland
@virginmedia - heavy rains in Edinburgh & the internet doesn't seem to be working. Are others having the same problem and Can virgin please update !! #virginmediadown
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Giulia Mattei
(@GiulsMat) reported
from
Edinburgh, Scotland
@virginmedia internet down in EH7. Any news on when it will be back up and running? #virginmedia #virginmediadown
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia Yes I called them, for some obscure reason they cancelled the visit. Never bothered to tell me of course and have now rearranged another visit on the 25th. The right arm does not know what the left is doing.
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Michael Clark 🏳️🌈🏴
(@michaelgcuk) reported
from
Edinburgh, Scotland
@virginmedia What's going on? Internet has been down for a while!??
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Dave Scott
(@Tank2521) reported
from
Ratho Station, Scotland
@virginmedia I've received a bill saying I'm over £400 in credit. I presume this is some sort of error? I know if need to call to discuss specifics but is there anyone else reporting this issue?
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dot mullally
(@dispositiondot) reported
from
Edinburgh, Scotland
@martinlloydpfc @virginmedia @colejobburn i too have same issue
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🎗JamesAlexander🎗🏴
(@James_AD_89) reported
from
Glenrothes, Scotland
@virginmedia how long will the outage in KY7 last? Been without service most of the day now.
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Dave Scott
(@Tank2521) reported
from
Broxburn, Scotland
We've had our @virginmedia Hub 4 for some time now and still our virgin media connect app doesn't work with it..... When are we likely to get an update?
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steve berridge
(@Scotwolf2Steve) reported
from
Livingston, Scotland
@virginmedia no TV service in Livingston Nothing on service status page. Did all the tests. Nothing, no TV. Checking online seems I'm not alone. Any update or acknowledgement Virgin Media? #virginmediadown #VirginMediaTVdown #virginmedia
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Alan Kinloch
(@AlanKinloch) reported
from
Edinburgh, Scotland
@vmbusiness How proud are you when you cancel installation 5 weeks after an order is placed, on the day it was to be installed, because you can’t actually supply fibre.
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Peter Tuffy
(@bigtoodle) reported
from
Edinburgh, Scotland
@virginmedia Yes, this problem has been ongoing for nearly a month, absolutely disgraceful service.
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Ricky Goold 🏴 🇪🇺
(@Graemereaper) reported
from
Edinburgh, Scotland
Hi, @virginmedia, your service status says there's no issues with TV services in my area, but my @SkyCricket channel picture and sound are constantly breaking up. No, I'm not going to phone 150. Help for once.
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Joe Nockels
(@biglibuser) reported
from
Edinburgh, Scotland
First match of the Euros and @virginmedia are having problems in my local area. Not pleased.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TheFourhead
(@TFourhead) reported
@kemp_katie9 @virginmedia Yep it's utterly shocking how bad the customer service is, never known anything so poor or with no understanding in my life.
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Conor Murphy
(@Conor_67mx) reported
@Ofcom They refuse to give me a complaint reference and refuse to raise a complaint so I’m unsure if I can raise it to ofcom without. Cc @virginmedia
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Gospel of Matthew
(@matt_peaks) reported
@virginmedia Yes no problem
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Dave Millett
(@drf_consultants) reported
@virginmedia That is why you text updates basically saying you still working on it. A service that is not working 50% of the time
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B4Bandzz
(@B4Bandzz_) reported
@virginmedia so today is now the 3rd day in a row with no WiFi and keeps getting extended, so you lot take this **** serious? Barely got any data left and can’t work from home for the 3rd day? How are u gonna sort this out and compensate me?
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Dave Millett
(@drf_consultants) reported
@virginmedia No who would I call my service is resold via someone else so o2 won't talk to me
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AlistairMcF
(@AlistairMcF) reported
@virginmedia Absolutely useless customer service!!!!!! On the phone for 35mins and got nowhere, then transferred to my 3rd department which then cut me off!!! As a 1st time customer…..I think I’ll just cancel my contract and go with a more reliable competitor. #useless
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Paul Reynolds
(@PaulRey21680128) reported
@virginmedia Never mind what issues I’m having. Let’s see if you can answer my question shall we???
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Peter D-D
(@pdonduncan) reported
@virginmedia In my experience, VM doesn't even follow its own code of practice. VM is sadly lacking in the human touch with a dose of undetstanding. It doesn't help to just be offered yet another humanless process and form to fill.
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B4Bandzz
(@B4Bandzz_) reported
@virginmedia or u just gonna say “engineers are working hard to fix the problem” Your call centre says they found the problem yesterday so why is it taking over 24hours to fix it!