Virgin Media Outage Report in Bathgate, West Lothian, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bathgate, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bathgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (20%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bathgate, West Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Rosyth, Livingston, Dunfermline, Larbert and Bonnybridge.
| City | Problem Type | Report Time |
|---|---|---|
 Falkirk |
Internet | |
| Rosyth |
Internet | |
| Falkirk |
TV | |
| Livingston |
Internet | |
| Dunfermline |
Internet | |
| Falkirk |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bathgate, Scotland
Latest outage, problems and issue reports in Bathgate and nearby locations:
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Janey
(@jaagdoll) reported
from
Bathgate, Scotland
@virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?
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James
(@jamesblack1986) reported
from
Denny, Scotland
Delighted to see @virginmedia's internet is back to being a back of ****.
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Stephen McLaughlin
(@StephenMcAtDell) reported
from
Carluke, Scotland
@virginmedia Hi team. I’ve been trying to order a WiFi booster after one was supposed to have been sent weeks ago and hasn’t arrived. I’ve tried phoning and going via your Connect App, with no success. Can you help please? Thanks
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Duncan MacColl
(@hungryduncs) reported
from
Grangemouth, Scotland
@virginmedia catch up not working ?
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia Hi I can't access @NetflixUK from my virgin box. Is there a problem with the app?
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia hi is there a problem with Netflix? I can't access it.
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Fiona Collie
(@tartan1314) reported
from
Bonnybridge, Scotland
@virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money
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Steve
(@steve2theizzO) reported
from
Falkirk, Scotland
What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
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Audrey Clark
(@Auds_Clark) reported
from
Bo’ness, Scotland
@virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??
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Jim Healy
(@jimhealy10) reported
from
Grangemouth, Scotland
@virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!
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Alison
(@alied321) reported
from
Livingston, Scotland
@virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?
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Haggisking
(@Haggiskings) reported
from
Brightons, Scotland
@virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....
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Shez
(@shehzadinho) reported
from
Brightons, Scotland
I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf
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Kirsten Lamb
(@lambie_lamb) reported
from
Mid Calder, Scotland
@virginmedia I need to speak to someone about my broadband dropping every day from around 12:00-14:00. Do you have a tech help desk?
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Gem ❤️
(@GemmaaMurphy) reported
from
Newmains, Scotland
@virginmedia I honestly don’t know!! My mum has not long got a new mobile and she’s using the WiFi too, I wondered if that was the case! Please help
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Iain Rockliffe
(@Rockyi1980) reported
from
Dunfermline, Scotland
@ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed
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Natasha Hayward
(@meeptastic9) reported
from
Falkirk, Scotland
@virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/
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Alan Currie
(@alancurrie1991) reported
from
Livingston, Scotland
@virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?
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Megan Lannigan
(@meganmcginty) reported
from
Carluke, Scotland
@virginmedia Hello, it’s a billing issue.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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jono sullivan
(@sullivan_jono) reported
@kerrylouise15 @virginmedia This is there only reply people pay good money for this service and its crap
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Martin Fletcher
(@Mfletch69) reported
@virginmedia once again you let your cudtomers down, the red button option for matches not working again #timetoleavevirginmedia
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Michael Whaley
(@mj_whaley) reported
@virginmedia I received an email confirming the complaint was closed, but again, no explanation was given.
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graeme deighton
(@graemedeighton) reported
@virginmedia love paying my bill every month but still not getting full service. Tried using the red button in sky sports again but still won't work
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Katie
(@clydon11) reported
@virginmedia Not sure my 69 yr old father fancies straining his eyes watching on an old iPhone mind. Nor should we have to really when we pay to watch on tv. From what I’ve read this is an old issue, never fully restored. V poor service
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Katie
(@clydon11) reported
@Maryjmatthews @virginmedia It’s crazy how much it costs for these packages and it rarely works. Even though I know the red button is poor quality/no replays etc, I’d still like to watch my team. Sort it out Virgin
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Karl
(@__K4RL__) reported
Three things are certain in life: death, taxes, and @virginmedia red button not working on Sky Sports
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Jon Broughton
(@Jonbroughton1) reported
@virginmedia @swinnybottom Same here- trying to watch Blackburn v Middlesbrough on red button - which should be included with the package we pay for & nothing. Another screen flashes up for half a second then flicks back to main channel. Not good as seems to be a persistent issue.
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michaelowston
(@michaelowston) reported
@virginmedia @PhilSpenc23 You have been aware of the problems for months, get it fixed
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Mary Matthews
(@Maryjmatthews) reported
@virginmedia @clydon11 No such button. Info button not working. Fed up with wasting time (again!)