Virgin Media

Virgin Media Outage Report in Bathgate, West Lothian, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bathgate, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bathgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bathgate, West Lothian, Scotland 01/23/2025 04:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bathgate, West Lothian, Scotland

The most recent Virgin Media outage reports came from the following cities: Falkirk, Wishaw, Larbert, Dunfermline, Livingston, Bonnybridge, Shotts, Grangemouth, Bathgate, Bo’ness and Denny.

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City Problem Type Report Time
United KingdomFalkirk TV
United KingdomWishaw E-mail
United KingdomLarbert TV
United KingdomDunfermline Internet
United KingdomLivingston Internet
United KingdomBonnybridge TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Bathgate, Scotland

Latest outage, problems and issue reports in Bathgate and nearby locations:

  • Rockyi1980 Iain Rockliffe (@Rockyi1980) reported from Dunfermline, Scotland

    @ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed

  • StuartSned Stuart 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@StuartSned) reported from Bo’ness, Scotland

    @virginmedia what is going on with email accounts. I’m down!!

  • tartan1314 Fiona Collie (@tartan1314) reported from Bonnybridge, Scotland

    @virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor

  • rae_rae_95 Rae 🐨 (@rae_rae_95) reported from Falkirk, Scotland

    Virgin Media wifi is down again. 4 days running 🙃

  • D3borah1404 Debbie (@D3borah1404) reported from Livingston, Scotland

    @virginmedia Theres no wifi or TV..tried your online service as the error code advised this yet doest help much ! I know how to switch the system on/off to reset ! customer service is a joke to get thru on !! And when you do they hang up 🤬 3rd time this has occured in the last 2 months!

  • JillBile Jillian Thomson (@JillBile) reported from Haggs, Scotland

    @virginmedia Hi I can't access @NetflixUK from my virgin box. Is there a problem with the app?

  • steve2theizzO Steve (@steve2theizzO) reported from Falkirk, Scotland

    What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm

  • jaagdoll Janey (@jaagdoll) reported from Bathgate, Scotland

    @virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?

  • alancurrie1991 Alan Currie (@alancurrie1991) reported from Livingston, Scotland

    @virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?

  • KetaminePanda Augmented Deviant ⭕ (@KetaminePanda) reported from Brightons, Scotland

    So was playing competitively Overwatch last night, and on 3 separate times the ******* internet cut out. I lost a whole lot of points cause I couldn't get back in and got temporarily banned.. thanks Virgin #virginmedia

  • GemmaaMurphy Gem ❤️ (@GemmaaMurphy) reported from Newmains, Scotland

    @virginmedia I honestly don’t know!! My mum has not long got a new mobile and she’s using the WiFi too, I wondered if that was the case! Please help

  • meganmcginty Megan Lannigan (@meganmcginty) reported from Carluke, Scotland

    @virginmedia Hello, it’s a billing issue.

  • garyfarmsocial garyfarmer🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@garyfarmsocial) reported from Linlithgow, Scotland

    The @virginmedia challenge. How long can you keep your internet connection before it goes down. 26 minutes and you’re lucky.

  • mastermc0 Grant (@mastermc0) reported from Livingston, Scotland

    @virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money

  • lambie_lamb Kirsten Lamb (@lambie_lamb) reported from Mid Calder, Scotland

    @virginmedia I need to speak to someone about my broadband dropping every day from around 12:00-14:00. Do you have a tech help desk?

  • mastermc0 Grant (@mastermc0) reported from Livingston, Scotland

    @virginmedia Now apparently there’s a non descriptive network problem and my visit for tomorrow is on hold yet your status page says everything is fine...

  • meeptastic9 Natasha Hayward (@meeptastic9) reported from Falkirk, Scotland

    @virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/

  • alied321 Alison (@alied321) reported from Livingston, Scotland

    @virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?

  • JillBile Jillian Thomson (@JillBile) reported from Haggs, Scotland

    @virginmedia hi is there a problem with Netflix? I can't access it.

  • jimhealy10 Jim Healy (@jimhealy10) reported from Grangemouth, Scotland

    @virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Toddster__67 1_Toddy (@Toddster__67) reported

    @virginmedia looks like eh12 broadband down again. 4th day in a row. Unacceptable and can’t report other than waiting on hold for 1 hour

  • bikerric Ric Lonsdale (@bikerric) reported

    @virginmedia That’s why I’m cancelling my broadband because all you’ve done is put me back to where I started with this complaint. Read what I said.

  • BranOnlineTV BranOnline (@BranOnlineTV) reported

    @HisandhersG @virginmedia I just get cut off whenever I call because they can't fix the problem :)

  • ksmw001 Keren (@ksmw001) reported

    @virginmedia Still no joy. Think ill have to consider getting freeview as you are impossible to get hold off. Terrible customer service.

  • badassscotsman ochaye😜 (@badassscotsman) reported

    @libertyglobal. Can I ask is it your company I phone and everyone else with virgin media having massive problems with @virginmedia or are you going to ignore us paying customers as well. Virgin media social media platform pages are a mass of complaints.

  • P5ychoR LUFC forever 🏆💙💛💙💛🏆 (@P5ychoR) reported

    @TiocolateKek @virginmedia Due to covid we are experiencing exceptionally long wait times ... and terrible broadband performance and we honestly don't care about you and so on. How about saying due to covid and exceptionally poor service were not going to charge you this month. #Robbery #virginmedia

  • mikeyscottjolly The Michael 🧔🏻 (@mikeyscottjolly) reported

    @virginmedia you're actually a joke! For months we've had a terrible connection and now 3 days straight with no connection! Trying to WFH is impossible, well not as impossible as it is to get touch with someone!

  • DavidEzra66 David Ezra (@DavidEzra66) reported

    @Kerrieb86 @virginmedia That does seem to be the one tactic that might bear fruit. It’s actually a simple bit of advice I need, but even the online live chat waiting time is four hours! Can’t help but feel COVID is being used as an excuse to avoid customer interaction.

  • peterjones1803 Peter Jones (@peterjones1803) reported

    @virginmedia Still no tv go despite the update showing it was to be ok by 0400 this morning !!! Can someone confirm it is a system problem- it’s three days now

  • EwanTurner13 Ewan Turner (@EwanTurner13) reported

    @virginmedia three weeks into new contract and the router just dies. Your “customer service” team put me on hold for an hour to check if a router could be delivered and he’d just transferred me to a different queue! I want to leave virgin, I want out.