Virgin Media outages and service status in Bathgate, Scotland
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Bathgate, including 0 direct reports.
- The most common problems reported in this area mention Internet, E-mail, and TV.
- Internet (60%)
- E-mail (20%)
- TV (20%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bathgate, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bathgate, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Bathgate, Scotland
The most recent Virgin Media outage reports came from the following cities: Dunfermline, Falkirk, Livingston, Wishaw, and Linlithgow.
| City | Problem Type | Report Time |
|---|---|---|
 Dunfermline
|
Internet | 12 days ago |
Community Discussion
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Virgin Media Issues Reports Near Bathgate, Scotland
Latest outage, problems and issue reports in Bathgate and nearby locations:
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Stephen McLaughlin (@StephenMcAtDell) reported from Carluke, Scotland@virginmedia Hi team. I’ve been trying to order a WiFi booster after one was supposed to have been sent weeks ago and hasn’t arrived. I’ve tried phoning and going via your Connect App, with no success. Can you help please? Thanks
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Linda Hamilton (@Lindsham1) reported from Whitecross, ScotlandGot Premier Sports for todays game through Virgin Media at £9.99 with the option to cancel after 30 days. 🇳🇬🇳🇬🇳🇬🇳🇬
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andrew swanston (@swany1988) reported from Redding, Scotland@virginmedia hi was promised a manager call back 2 days ago and not happened. Piss poor customer service !! Only been with you just over a month and my experience is ruined !!!
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Jill Scorer (@JillScorer1) reported from Dalgety Bay, Scotland@lornagilmour_ @virginmedia @SkyUK How to make a complaint via phone. Call us on 150 from your Virgin Media landline or Virgin Mobile. Or 0345 454 1111* from any other phone. WONDER IF THIS WOULD WORK?
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Stuart 🏴 (@StuartSned) reported from Bo’ness, Scotland@virginmedia what is going on with email accounts. I’m down!!
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garyfarmer🏴 (@garyfarmsocial) reported from Linlithgow, ScotlandThe @virginmedia challenge. How long can you keep your internet connection before it goes down. 26 minutes and you’re lucky.
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A Wedge 🏴💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland@virginmedia I have been calling premium numbers for weeks to speak to people. Only one seemed to help but she was from a UK office and said she would call me back. I am still waiting over a week later for anyone to be in touch with me!
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Shez (@shehzadinho) reported from Brightons, ScotlandI've been put on hold by virgin media for FORTY FIVE minutes now bro wtf
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paul macready (@duklaprm) reported from Broxburn, Scotland@virginmedia no devices can connect to router. Yet more shambolic service....you guys are an absolute disgrace. End of contract can't come quick enough @BT @SkyUK
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Fiona Collie (@tartan1314) reported from Bonnybridge, Scotland@virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor
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Darrell Anne Atkins (@DarrellB91) reported from Livingston, ScotlandTrying to deal with @virginmedia on behalf of my Gran is one of the most frustrating things. All we want to do is downgrade her package and I've been passed to so many different people. I bet they would keep you on the phone if you wanted to cancel!
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Gerardo Chierchia (@geochierchia) reported from Wishaw, Scotland@virginmedia I need to order a Booster, your VM Connect app doesn’t support Hub 4 and I can’t get through to anyone on the phone, how can I go about having one sent out?
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Gerardo Chierchia (@geochierchia) reported from Wishaw, Scotland@virginmedia It’s been awful, passed onto three different people and now being told that you’re running low on stock so I can’t have one? This doesn’t sound right, can someone else please arrange to have these sent out?
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Paula ❤️🏴 (@scottishchicp) reported from Broxburn, Scotland@scuj1 @virginmedia Oh never thought of that!
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Grant (@mastermc0) reported from Livingston, Scotland@virginmedia Now apparently there’s a non descriptive network problem and my visit for tomorrow is on hold yet your status page says everything is fine...
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Karan Lamb (@LTJ_79) reported from Mid Calder, Scotland@virginmedia I have tried to phone for technical help, sky sports channels not on other room boxes how is this fixed, I pay for full package 😠
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Dave Scott (@Tank2521) reported from Ratho Station, Scotland@virginmedia I've received a bill saying I'm over £400 in credit. I presume this is some sort of error? I know if need to call to discuss specifics but is there anyone else reporting this issue?
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steve berridge (@Scotwolf2Steve) reported from Livingston, Scotland@virginmedia no TV service in Livingston Nothing on service status page. Did all the tests. Nothing, no TV. Checking online seems I'm not alone. Any update or acknowledgement Virgin Media? #virginmediadown #VirginMediaTVdown #virginmedia
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Hannah McInnes (@_HannahMcInnes_) reported from Livingston, Scotland@virginmedia has they worst customer service I’ve ever experienced, month after month I’ve been trying to sort out my bills with no help whatsoever 80 minutes and I’m still on the phone no further forward as one person says one thing and another person says another😡😡
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A Wedge 🏴💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland@virginmedia They may have the same training but they do not have the same capability to make decisions. I don’t care where they are based but only UK based departments can help getting this installed. How can @Ofcom allow you to charge premium numbers just to get in touch it’s been 10 weeks!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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andrea stevenson (@AngeStevenson) reported@virginmedia That’s the exact same thing you’ve been saying to everyone for a while now. When will it roughly be fixed? Never had a problem until you switched me over to the 360 on renewal. Is there a way to see dates on the tv guide on individual programmes so we know when they were released
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Andy 👥 ◣ ◢ 🐺(Bully) (@andybullyuk) reported@virginmedia @nicolajames38 What a stupid question , Of course shes a Virgin Media customer , Theres no other reason why she would be contacting you otherwise
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johnhughes (@JFab208) reported@virginmedia I’m not interested in using an app my contract is for tv service so get it sorted
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Nigel barber (@Nigelbarber12) reported@virginmedia @jrdOvn And this is why I’m cancelling my contract. Shocking service.
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Phil66 (@phil66uk) reported@virginmedia @alexand979677 And they don't take off anything if your service is down either
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Runningman (@frankieJnr66) reported@virginmedia How long has this issue been going on for now as I reported it 4 days ago and people saying it’s been 10 days? You surely can’t be serious!
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Kevin (@1kevin010) reported@virginmedia My broadband is down, bn15 area, service status problem in my area, can you confirm please
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Dean Risley (@dean_risley) reported@virginmedia my wireless router was upgraded by you because it was old. Installed new & now have less wifi coverage at my home than before. Engineer attends & recommends 2 boosters, have now spoken to customer services on several occasions & made a complaint but still waiting !!
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Paul Green (@pgreen83) reported@virginmedia Could you reply to my DM? Absolutely shocking service with no accountability. £120 a month for what? No service, no customer service! Potentially you are in breach of contract and now ignoring customer complaints. Not a good look this!!
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Ant Hodges (@anthodges) reported@virginmedia No inconvenience - I’m asking if I can charge you if your engineer cancels on me and wastes my time as you had to remind me many time that I would have to pay you of if I cancelled - I think it’s only fair that I can if you cancel.