Virgin Media

Virgin Media Outage Report in Bathgate, West Lothian, Scotland

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The latest reports from users having issues in Bathgate come from postal codes EH48.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Bathgate, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bathgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Bathgate, West Lothian, Scotland 12/10/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Bathgate, West Lothian, Scotland

The most recent Virgin Media outage reports came from the following cities: Falkirk, Carluke, Dunfermline, Bathgate, Livingston, Bonnybridge and Wishaw.

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City Problem Type Report Time
United KingdomFalkirk Internet
United KingdomFalkirk Internet
United KingdomFalkirk Internet
United KingdomFalkirk Internet
United KingdomFalkirk Internet
United KingdomCarluke Total Blackout

Community Discussion

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Virgin Media Issues Reports Near Bathgate, Scotland

Latest outage, problems and issue reports in Bathgate and nearby locations:

  • geochierchia Gerardo Chierchia (@geochierchia) reported from Wishaw, Scotland

    @virginmedia It’s been awful, passed onto three different people and now being told that you’re running low on stock so I can’t have one? This doesn’t sound right, can someone else please arrange to have these sent out?

  • geochierchia Gerardo Chierchia (@geochierchia) reported from Wishaw, Scotland

    @virginmedia I need to order a Booster, your VM Connect app doesn’t support Hub 4 and I can’t get through to anyone on the phone, how can I go about having one sent out?

  • jamesblack1986 James (@jamesblack1986) reported from Denny, Scotland

    Delighted to see @virginmedia's internet is back to being a back of ****.

  • hungryduncs Duncan MacColl (@hungryduncs) reported from Grangemouth, Scotland

    @virginmedia catch up not working ?

  • Auds_Clark Audrey Clark (@Auds_Clark) reported from Bo’ness, Scotland

    @virginmedia I have no internet. And your ‘help’ line says you’re closed due to Covid. So how do I resolve my issues??

  • Haggiskings Haggisking (@Haggiskings) reported from Brightons, Scotland

    @virginmedia you sent someone out to fix our leaky phone line. He used silicone and gunged up the wires - now we can’t call you to tell you he properly broke it with the repair... help....

  • CountingSheep5 Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland

    @virginmedia Currently at 374Mbps on wireless, so not the worst it's been. 943Mbps on wired.

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia your call centre is rude, they can’t understand simple English, round in circles, the line keeps buzzing out, I want to cancel but they will not put me through to anyone who can. They profess to be from every team everything I ask for help! Shocking how bad this is

  • JillBile Jillian Thomson (@JillBile) reported from Haggs, Scotland

    @virginmedia hi is there a problem with Netflix? I can't access it.

  • Rockyi1980 Iain Rockliffe (@Rockyi1980) reported from Dunfermline, Scotland

    @ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed

  • shehzadinho Shez (@shehzadinho) reported from Brightons, Scotland

    I've been put on hold by virgin media for FORTY FIVE minutes now bro wtf

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia now on my 11th call to sort this out in the last 3 weeks. Each time on the phone for over an hour and still no solution. How to I cancel everything if they refuse to do it and pass me through 5/6 call centres

  • Lindsham1 Linda Hamilton (@Lindsham1) reported from Whitecross, Scotland

    Got Premier Sports for todays game through Virgin Media at £9.99 with the option to cancel after 30 days. 🇳🇬🇳🇬🇳🇬🇳🇬

  • AndrewWedge A Wedge 🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇪🇺 (@AndrewWedge) reported from Dunfermline, Scotland

    @virginmedia I am still waiting for a call back that was due early this week. Can’t get through to the call centre at all, been trying all day. Can you help?

  • Haggischaser Gary Ivady (@Haggischaser) reported from Falkirk, Scotland

    @virginmedia I’ve just had a phone all from a call centre stating it was from virgin media. They were saying that I’m having issues with my internet speed and needed to turn on a computer or device to check my speeds. Is this something that your tech division door is it spam?

  • CountingSheep5 Darren Ja-la-la-la-la-la-la-la-land (@CountingSheep5) reported from Falkirk, Scotland

    @virginmedia And it's back down at just 16Mbps now. It happens intermittently.

  • StephenMcAtDell Stephen McLaughlin (@StephenMcAtDell) reported from Carluke, Scotland

    @virginmedia Hi team. I’ve been trying to order a WiFi booster after one was supposed to have been sent weeks ago and hasn’t arrived. I’ve tried phoning and going via your Connect App, with no success. Can you help please? Thanks

  • JillBile Jillian Thomson (@JillBile) reported from Haggs, Scotland

    @virginmedia Hi I can't access @NetflixUK from my virgin box. Is there a problem with the app?

  • StephenMcAtDell Stephen McLaughlin (@StephenMcAtDell) reported from Carluke, Scotland

    @virginmedia Hi team. Can anyone help with this please? Is there a number I can call to speak to someone?

  • lisaJwatson_3 (@lisaJwatson_3) reported from Bo’ness, Scotland

    @virginmedia No, only on certain channels (5 HD being the worst) there seems be a static interference. The box is very old so not sure if it is compatible anymore

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • FionaSouthall4 Fiona Southall (@FionaSouthall4) reported

    @virginmedia I have now sent two emails to the address given, one detailing my ongoing issues with Virgin and one with a photo of the letter to my prospective buyer, addressed to him at the home I own, work from and for which I still pay a Direct Debit to Virgin.

  • CryptoRoast CryptoRoast (@CryptoRoast) reported

    @virginmedia Yes, the service has now resumed but as I'm self employed I have lost two days worth of pay..

  • paulmcgarry65 Paul McGarry (@paulmcgarry65) reported

    @virginmedia Outage of broadband, TV, phone since 15:20 2nd Dec I am in SL6 postcode. Have checked the status page which agrees, initially it said working to resolve before 00:03 today, now 18:00 this evening. Have registered for updates, none received. Please resolve asap.

  • JoseMaree José (@JoseMaree) reported

    @virginmedia @LutzSchueler @virginmedia Again this was answered via a noreply email. Now on 1st Dec I receive another bill!! I can't believe for such a big company how poor your customer service is. I need someone to contact me to provide me with an email address

  • KikCommunity Img Share (@KikCommunity) reported

    @virginmedia big virgin outage in Surrey, started yesterday afternoon with no TV or broadband. Its still down today. What's happening

  • nutty197399 steve nutt (@nutty197399) reported

    @virginmedia Look same questions as you always ask fed up with virgin 4 days for an engineer WiFi slow or not at all on phone tablet or laptop so problems yours just ringing bt for price been virgin customer for 15yrs plus, not much longer

  • KikCommunity Img Share (@KikCommunity) reported

    @Virgin big virgin media outage in Surrey. Started yesterday afternoon with no broadband or TV services. Its the same today

  • SimpleSiii Simon Says (@SimpleSiii) reported

    @RagaaFakhouri I’ve called about 5 times. Each time they said an engineer will go out the following day yet they don’t turn up. @virginmedia your service is absolutely disgusting. I cannot believe you’re allowing this to happen during a living crisis. I will be taking legal action ASAP

  • adamj1910 Adam Johnson (@adamj1910) reported

    @virginmedia Yes and it's saying "expected resolution at 4pm" this is ridiculous!

  • aon_goose Angus 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@aon_goose) reported

    @virginmedia And for the millionth time, my complaint IS NOT ABOUT PACKAGE PRICES