Virgin Media Outage Report in Bathgate, West Lothian, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Bathgate, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bathgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (15%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Bathgate, West Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Falkirk, Wishaw, Larbert, Dunfermline, Livingston, Bonnybridge, Shotts, Grangemouth, Bathgate, Bo’ness and Denny.
City | Problem Type | Report Time |
---|---|---|
Falkirk | TV | |
Wishaw | ||
Larbert | TV | |
Dunfermline | Internet | |
Livingston | Internet | |
Bonnybridge | TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Bathgate, Scotland
Latest outage, problems and issue reports in Bathgate and nearby locations:
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Iain Rockliffe
(@Rockyi1980) reported
from
Dunfermline, Scotland
@ReplayRetro @virginmedia The problem is when it works no one comes even close in terms of speed
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Stuart 🏴
(@StuartSned) reported
from
Bo’ness, Scotland
@virginmedia what is going on with email accounts. I’m down!!
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Fiona Collie
(@tartan1314) reported
from
Bonnybridge, Scotland
@virginmedia On nearly 20 minutes of being on hold. I can upgrade online but not remove channels, yet other providers are letting customers switch off and on channels each month. Virgin media completely lagging behind the curve. Not to mention a loss of service last week for whole area. Poor
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Rae 🐨
(@rae_rae_95) reported
from
Falkirk, Scotland
Virgin Media wifi is down again. 4 days running 🙃
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Debbie
(@D3borah1404) reported
from
Livingston, Scotland
@virginmedia Theres no wifi or TV..tried your online service as the error code advised this yet doest help much ! I know how to switch the system on/off to reset ! customer service is a joke to get thru on !! And when you do they hang up 🤬 3rd time this has occured in the last 2 months!
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia Hi I can't access @NetflixUK from my virgin box. Is there a problem with the app?
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Steve
(@steve2theizzO) reported
from
Falkirk, Scotland
What is the best way to speak to someone at @virginmedia as I've spent close to 2 hours this week trying to get through. Appreciate the issues due to covid but I urgently need to speak to someone since my bill has suddenly increased and I have no way to sort this atm
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Janey
(@jaagdoll) reported
from
Bathgate, Scotland
@virginmedia the wifi service in West Lothian has been really poor for the last 2 days. Can you please let customers know why the service is so bad and when you plan to fix it?
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Alan Currie
(@alancurrie1991) reported
from
Livingston, Scotland
@virginmedia spent over an hour trying to speak to someone about a damaged line to get an engineer out and then got hung up on can you help?
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Augmented Deviant ⭕
(@KetaminePanda) reported
from
Brightons, Scotland
So was playing competitively Overwatch last night, and on 3 separate times the ******* internet cut out. I lost a whole lot of points cause I couldn't get back in and got temporarily banned.. thanks Virgin #virginmedia
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Gem ❤️
(@GemmaaMurphy) reported
from
Newmains, Scotland
@virginmedia I honestly don’t know!! My mum has not long got a new mobile and she’s using the WiFi too, I wondered if that was the case! Please help
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Megan Lannigan
(@meganmcginty) reported
from
Carluke, Scotland
@virginmedia Hello, it’s a billing issue.
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
The @virginmedia challenge. How long can you keep your internet connection before it goes down. 26 minutes and you’re lucky.
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia any chance of some decent support for the fact I’m having issues with my Hub 4 based broadband your phone service has hung up and directed me to hub 3 based trouble shooting... not the service I expect for my money
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Kirsten Lamb
(@lambie_lamb) reported
from
Mid Calder, Scotland
@virginmedia I need to speak to someone about my broadband dropping every day from around 12:00-14:00. Do you have a tech help desk?
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia Now apparently there’s a non descriptive network problem and my visit for tomorrow is on hold yet your status page says everything is fine...
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Natasha Hayward
(@meeptastic9) reported
from
Falkirk, Scotland
@virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/
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Alison
(@alied321) reported
from
Livingston, Scotland
@virginmedia emails wouldn’t send on my parents iPad now it won’t receive email. How can we get help to resolve?
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Jillian Thomson
(@JillBile) reported
from
Haggs, Scotland
@virginmedia hi is there a problem with Netflix? I can't access it.
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Jim Healy
(@jimhealy10) reported
from
Grangemouth, Scotland
@virginmedia I’ve tried to speak with someone for weeks re issue with my email connection, your recordings provide a link to help online, but it is only suggestions of what might be wrong! I can’t access emails and now having bother with my WiFi. Customer service is shocking!!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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1_Toddy
(@Toddster__67) reported
@virginmedia looks like eh12 broadband down again. 4th day in a row. Unacceptable and can’t report other than waiting on hold for 1 hour
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Ric Lonsdale
(@bikerric) reported
@virginmedia That’s why I’m cancelling my broadband because all you’ve done is put me back to where I started with this complaint. Read what I said.
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BranOnline
(@BranOnlineTV) reported
@HisandhersG @virginmedia I just get cut off whenever I call because they can't fix the problem :)
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Keren
(@ksmw001) reported
@virginmedia Still no joy. Think ill have to consider getting freeview as you are impossible to get hold off. Terrible customer service.
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ochaye😜
(@badassscotsman) reported
@libertyglobal. Can I ask is it your company I phone and everyone else with virgin media having massive problems with @virginmedia or are you going to ignore us paying customers as well. Virgin media social media platform pages are a mass of complaints.
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LUFC forever 🏆💙💛💙💛🏆
(@P5ychoR) reported
@TiocolateKek @virginmedia Due to covid we are experiencing exceptionally long wait times ... and terrible broadband performance and we honestly don't care about you and so on. How about saying due to covid and exceptionally poor service were not going to charge you this month. #Robbery #virginmedia
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The Michael 🧔🏻
(@mikeyscottjolly) reported
@virginmedia you're actually a joke! For months we've had a terrible connection and now 3 days straight with no connection! Trying to WFH is impossible, well not as impossible as it is to get touch with someone!
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David Ezra
(@DavidEzra66) reported
@Kerrieb86 @virginmedia That does seem to be the one tactic that might bear fruit. It’s actually a simple bit of advice I need, but even the online live chat waiting time is four hours! Can’t help but feel COVID is being used as an excuse to avoid customer interaction.
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Peter Jones
(@peterjones1803) reported
@virginmedia Still no tv go despite the update showing it was to be ok by 0400 this morning !!! Can someone confirm it is a system problem- it’s three days now
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Ewan Turner
(@EwanTurner13) reported
@virginmedia three weeks into new contract and the router just dies. Your “customer service” team put me on hold for an hour to check if a router could be delivered and he’d just transferred me to a different queue! I want to leave virgin, I want out.