Virgin Media Outage Report in Bathgate, West Lothian, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Bathgate, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Bathgate and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 11:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Bathgate, West Lothian, Scotland
The most recent Virgin Media outage reports came from the following cities: Bonnybridge, Falkirk, Livingston, Dunfermline, Larbert, Grangemouth and Bathgate.
| City | Problem Type | Report Time |
|---|---|---|
 Bonnybridge |
Wi-fi | |
| Falkirk |
Wi-fi | |
| Livingston |
TV | |
| Falkirk |
Internet | |
| Dunfermline |
Internet | |
| Dunfermline |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Bathgate, Scotland
Latest outage, problems and issue reports in Bathgate and nearby locations:
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Stevie Beveridge 🏴🐝
(@StevieBev) reported
from
Falkirk, Scotland
@leejarrett73 @virginmedia Cancel it, I’m telling ye, it’s murder
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Hannah McInnes
(@_HannahMcInnes_) reported
from
Livingston, Scotland
@virginmedia has they worst customer service I’ve ever experienced, month after month I’ve been trying to sort out my bills with no help whatsoever 80 minutes and I’m still on the phone no further forward as one person says one thing and another person says another😡😡
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Debbie
(@D3borah1404) reported
from
Livingston, Scotland
@virginmedia Theres no wifi or TV..tried your online service as the error code advised this yet doest help much ! I know how to switch the system on/off to reset ! customer service is a joke to get thru on !! And when you do they hang up 🤬 3rd time this has occured in the last 2 months!
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Rae 🐨
(@rae_rae_95) reported
from
Falkirk, Scotland
Virgin Media wifi is down again. 4 days running 🙃
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Anna Bell Coaching
(@annabellcoach) reported
from
Bo’ness, Scotland
@virginmedia Thanks but I've done all that. Website says 'no known issues' but the automated answer message says there are 'complex issues' that engineers are working on. We had an engineer booked yesterday but they called off saying it was fixed. It's not.
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Stevie Beveridge 🏴🐝
(@StevieBev) reported
from
Falkirk, Scotland
@dddun0407 @virginmedia You will have to pay mega too as well, utter scumbag of a company, even with what’s going on in the world they won’t give a shit about you x
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Stuart 🏴
(@StuartSned) reported
from
Bo’ness, Scotland
@virginmedia what is going on with email accounts. I’m down!!
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Augmented Deviant ⭕
(@KetaminePanda) reported
from
Brightons, Scotland
So was playing competitively Overwatch last night, and on 3 separate times the ******* internet cut out. I lost a whole lot of points cause I couldn't get back in and got temporarily banned.. thanks Virgin #virginmedia
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andrew swanston
(@swany1988) reported
from
Redding, Scotland
@virginmedia hi was promised a manager call back 2 days ago and not happened. Piss poor customer service !! Only been with you just over a month and my experience is ruined !!!
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garyfarmer🏴
(@garyfarmsocial) reported
from
Linlithgow, Scotland
The @virginmedia challenge. How long can you keep your internet connection before it goes down. 26 minutes and you’re lucky.
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RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜
(@lovemojo1991) reported
from
Falkirk, Scotland
@virginmedia my WiFi aint working its having bad connection
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Janis McCulloch ☃️❄️
(@justjanis) reported
from
Dunfermline, Scotland
@jen_drum @virginmedia Some local outage or something
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Paula ❤️🏴
(@scottishchicp) reported
from
Broxburn, Scotland
@scuj1 @virginmedia Oh never thought of that!
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Ian Smith
(@ianwsmith82) reported
from
Livingston, Scotland
Honestly shocking customer service from @virginmedia ******* hopeless.
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Ian Fitzpatrick
(@Ianiesta8) reported
from
Falkirk, Scotland
@virginmedia I was looking to upgrade to a TV Package, but the deal for a new customer was far better than the deal I was offered.
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Grant
(@mastermc0) reported
from
Livingston, Scotland
@virginmedia Now apparently there’s a non descriptive network problem and my visit for tomorrow is on hold yet your status page says everything is fine...
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Eddie Collins
(@EddieCo09311525) reported
from
Dunfermline, Scotland
@virginmedia I switched over to you on the 31st December and had a speed issue very quickly and between online chat and two phone calls yesterday was told issue at street cabinet twice on phone chat says no issue. Bring back BT 😔
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Janis McCulloch ☃️❄️
(@justjanis) reported
from
Dunfermline, Scotland
@virginmedia Nope no issues in the area
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Dyane Mccourt
(@dyanemccourt) reported
from
Chapelhall, Scotland
@reece_dinsdale @virginmedia We got thru after an hour, they are freezing sky sports payments for now. We were £135 got them down to £84, they no longer have over seas advisors working for them there for taking ages to get thru . Keep trying good luck 😉
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RAIN MAN🌂🌧 I SAY UR ALL TO GOD DARN SENSTIVE 😜
(@lovemojo1991) reported
from
Falkirk, Scotland
@virginmedia our network and other people's internet down again!! Seriously this keeps happening
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Peter Hampson
(@amo001) reported
@virginmedia once again I can't access my account online nor retrieve email...please help
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Clownfoot
(@clownfoot) reported
@virginmedia hi there, I have been overcharged for the last two months, how do I get in contact with your support staff? Online support and calls don't seem to work. Thanks!
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Loulabelle
(@loulabelle_moi) reported
@virginmedia Login via what though? The virgin media page? Is the 192 number the username?
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Ben Clark
(@ben_clark_86) reported
@virginmedia disgusting service if you think hanging up on a customer who is complaining is good customer service!
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Dr. James D. Borderick
(@DrBorderick) reported
@virginmedia Not received a final bill. Even though ended on 27/11/20. No communication from you at all. Raised complaint. No news on that either.
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Danielle Matty
(@DanielleMatty) reported
@virginmedia SOMEONE TELL ME WHAT ON EARTH IM MEANT TO DO. 7 Times I have called you in the last 45 mins and 7 times you have cut me off when I am trying to cancel my contract. Disgusting & an appalling tactic! @andrewjbullock u should bloody well shame them! In the @DailyMailUK
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Cut From A Different Cloth!!
(@iLoveKstar) reported
@virginmedia Thats all good and well but compensation is from when you can prove the problem was reported. How will that work when we are unable to report an issue because no one answers the phone? Anyway thanks for the link. Let's just countdown to the end of my contract.
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Inmita Medina
(@inmilla68) reported
from
Milton, England
@virginmedia I have already written to you twice in here and you just don’t bother to answer. Impossible to communicate with Virgin by any means. No customer services whatsoever!
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Emma Saunders
(@EmmaEmma81davey) reported
@virginmedia I've been trying to change my package, I've tried calling, the text message service, which directed me to the website to be greeted with a message that says 'we are not able to process this request here' or something like that...! Even sent a message via twitter.
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Stuart Carey
(@RealStuartCarey) reported
@virginmedia Yes mobile. it keeps saying “no service “ I just want to know if there is a problem in my area so I know it isn’t me.