Virgin Media

Virgin Media Outage Report in Wishaw, North Lanarkshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Wishaw, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wishaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Wishaw, North Lanarkshire, Scotland 01/15/2025 06:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. TV (7%)

    TV (7%)

  5. E-mail (5%)

    E-mail (5%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Wishaw, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, High Blantyre, Hamilton, Coatbridge, Airdrie, Bellshill, Motherwell, Uddingston, Shotts, Bathgate, East Kilbride and Wishaw.

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City Problem Type Report Time
United KingdomGlasgow Wi-fi
United KingdomGlasgow Total Blackout
United KingdomGlasgow Total Blackout
United KingdomGlasgow E-mail
United KingdomHigh Blantyre Internet
United KingdomGlasgow Internet

Community Discussion

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Virgin Media Issues Reports Near Wishaw, Scotland

Latest outage, problems and issue reports in Wishaw and nearby locations:

  • jimnimmo60 oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @virginmedia trying to get one of my boxes switched on and your abysmal customer service has no clue to what I’m asking for. Prepare for cancellation. Disgraceful service. Over an hour on the phone.

  • kchalmers_x 𝙆𝙞𝙧𝙨𝙩𝙮 𝘾𝙝𝙖𝙡𝙢𝙚𝙧𝙨 🫧 (@kchalmers_x) reported from Kirkintilloch, Scotland

    @virginmedia not had wifi since last night, bills paid so issue is on your end… what’s going on?

  • gazstevo Garry Stevenson (@gazstevo) reported from Birkenshaw, Scotland

    Seriously @virginmedia , after your phones not working for two days, you put me on hold for 45 minutes then hang up. Anyone would think you are purposely making it hard for customers who want to leave.

  • jpathariya Jitendra Pathariya🇮🇳🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@jpathariya) reported from Glasgow, Scotland

    Can you please check and help to sort this out? It's really disappointing that wrong information was provided to me to take my consent for upgrade. If I knew the correct benefits, I would have explored other options. @virginmedia

  • zandrayeaman Zandra Yeaman (@zandrayeaman) reported from Glasgow, Scotland

    @virginmedia App not giving any different info. Can you advise when the issue will be fixed? Do I receive a discount on my bill for the lack of service? 4 days now.

  • jamespa98970524 james parrott (@jamespa98970524) reported from Glasgow, Scotland

    @virginmedia unable to get a contact number, internet has been down for 2 days. Online only offers technician for Wednesday 27th… both work from home !!! HELP

  • ValerieHepburn4 Valerie Hepburn (@ValerieHepburn4) reported from Hamilton, Scotland

    Once again unbroken promise from Virgin Media. Still awaiting refund. Disgusting customer service from this company.

  • martinpenman Martin Penman (@martinpenman) reported from Glasgow, Scotland

    @virginmedia any ideas how I cancel an installation date? Have tried lots of phone numbers and been cut off each time. Can’t register online as I’m not a customer yet.

  • PMartin1888 Paul Andrew martin (@PMartin1888) reported from Glasgow, Scotland

    @virginmedia the absolute worst service in the world, awful. Dont use them, very very difficult to deal with. Happy to let you at to account via the app, but if you need to reduce as we can't no longer afford it. It's a total nightmare, calls waiting. Difficult difficult

  • jamboross Ross R MacLean (@jamboross) reported from East Kilbride, Scotland

    Should have been at Tynecastle today, Internet not stable by @virginmedia either, so you and @scotgov can just **** off please. Had all jags available and all because no-one checks who has, we can't go. Just a ******* joke really. 😒

  • Nancy91136432 Nancy (@Nancy91136432) reported from East Kilbride, Scotland

    @virginmedia We had an engineer out on the 22nd of December to fix an ongoing issue with our broadband since upgrading. He has damaged our brand new amtico flooring.Please advise.

  • PMartin1888 Paul Andrew martin (@PMartin1888) reported from Glasgow, Scotland

    @virginmedia Had to many difficult moments, with customer service, plus the Internet drops out every day without fail. Im cancelling at first opportunity

  • jimnimmo60 oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @virginmedia disgraceful customer customer service from you. Trying to sort your mistake and being hung out out to dry. Prepare for cancellation. Almost 90 minutes on the phone and still being told to wait. Total disrespect for a long time customer. No more.

  • Kirstym82kirsty Kirsty (@Kirstym82kirsty) reported from Motherwell, Scotland

    @virginmedia unfortunately I don't have 2 days to spend waiting on getting through Watts app is taking upto 5 days for a reply the issue is an overheating router so why can't you just send one

  • celticghirl_bee Bee 🍀💚 !! (@celticghirl_bee) reported from Motherwell, Scotland

    @virginmedia Your WiFi is absolutely horrendous. Sick of phoning about it. Got a booster and honestly it's made no difference whatsoever. Working from home and constantly being cut off when in meetings. Going to cost me my job at this rate. Ongoing issues for months. Ridiculous

  • lene2104 Eileen McGovern (@lene2104) reported from Glasgow, Scotland

    @virginmedia can someone answer me why I have spent 48hours trying to help downgrade my cousin package with you and we just get passed around different departments? Today alone we have been transferred 8 times and so far call time all time 4 hours 35mins 😡😡

  • ValerieHepburn4 Valerie Hepburn (@ValerieHepburn4) reported from Hamilton, Scotland

    @suzy1963 @virginmedia I cancelled my services in July last year and still awaiting refund disgusting service from Virgin and certainly wouldn’t recommend

  • zandrayeaman Zandra Yeaman (@zandrayeaman) reported from Glasgow, Scotland

    @virginmedia No, it keeps saying check for updates but there is no update and issue with the broadband not changed. This is day 4.

  • JemimaFr 🇺🇦Fck Putin C.S.C🇺🇦 (@JemimaFr) reported from Cambuslang, Scotland

    @virginmedia any danger of my broadband working at some point today? Service is absolutely abhorrent

  • kennyjblythe kenny blythe (@kennyjblythe) reported from Hamilton, Scotland

    @virginmedia is your website down again?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • doozer_princess Caroline (@doozer_princess) reported

    @colleen_gruffin @virginmedia Just don’t go to @SkyHelpTeam they are just as bad

  • Kerrrrrrryl Kerry Bailey (@Kerrrrrrryl) reported

    @YodelOnline absolute shocking customer service!! No regard for anyone!!! @virginmedia Please sort this out!!! This kind of service isn't doing your company any good either!!!!!

  • ThatMouthyBrit V I C K Y 🇺🇦 🌈 (@ThatMouthyBrit) reported

    @yocactusgames @virginmedia Absolutely awful. They kept saying “so it’s a broadband box you ordered?” I was like NO. The ****** TiVo box I’ve had for five years and is slower than anything needs replacing before I launch it out the ******* window! Why am I paying £70 a month for this crap?

  • ms6282 Michael (@ms6282) reported

    @virginmedia Why not phone? You have our number as you provide service as part of contract which also includes broadband. Sending email to address you’ve suspended is just stupid and shows lack of initiative and lack of consideration for customers

  • EwenCairns Ewen Cairns (@EwenCairns) reported

    @virginmedia @O2 Anyone thinking of joining don’t. Just don’t. Worst customer experience ever. You can’t join O2 on this if you previously were an o2 customer previously unless you use a new email address. Total joke and waste of my time.

  • Nicrob Nicola Robinson (@Nicrob) reported

    @virginmedia I'm really not too sure why someone can't just phone him? Why is this an issue?

  • hannahkulls Hannah Kulmatycki (@hannahkulls) reported

    @virginmedia Hi we have not - you won’t let us cancel and it’s been 5 days of trying

  • Heidi_Wurst Heidi Wurst (@Heidi_Wurst) reported

    @virginmedia Awful, refusing to handle a complaint because I can’t remember a password I set up three months ago and have never used and can’t access as I don’t have documents to hand. 1. Going to ombudsman and 2. Cancelling and switching provider. 1 month in, awful company. Never using again

  • OlitheKid1 Oli the Kid (@OlitheKid1) reported

    Absolutely appaling service by virgin media. Have rung them 5 times & they keep transferring me and then hanging up after they assured they can help, my dad is a severe kidney patient who relies on our landline number and all we need to do is port it over @virginmedia

  • Mid_WifeCrisis Polly James (@Mid_WifeCrisis) reported

    @virginmedia Thanks, but it might be helpful if your Customer Service staff mentioned this to customers who are struggling when they phone to ask, “Is that the best you can do?”, instead of jiggling about with inducements to continue paying more than they can afford…