Virgin Media Outage Report in Wishaw, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wishaw come from postal codes ML2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wishaw, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wishaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 12: Problems at Virgin Media
Virgin Media is having issues since 05:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Wishaw, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Airdrie, Motherwell, Coatbridge, Wishaw, Bathgate, Hamilton, Uddingston, East Kilbride and Holytown.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Bellshill |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wishaw, Scotland
Latest outage, problems and issue reports in Wishaw and nearby locations:
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Gillian Cruden Kelly
(@gilkes1975) reported
from
Bishopbriggs, Scotland
@virginmedia can you help me I am constantly getting an error message ‘ops something went wrong’ when trying to view recorded programmes?
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
@virginmedia Great help. After 3 days of texting with people for help I’ve been told to phone up to resolve. Your departments are a mess & the times I have to wait for YOU to fix YOUR mistakes are a joke.
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Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia Yes there was a refund put through on Monday to clear it as it was your error charging him for full price when he had a deal! It shouldn’t take 4 days to push a button. I’m going to make another complaint. The upset your company has caused it ridiculous.
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
@virginmedia Not sure. Spoke to an advisor but have very little faith that the issue is resolved. No confirmation in regards to the compliant and no apology offered. Asked to speak to a manager and was told this wasn’t possible.
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ryan
(@ryang23_) reported
from
Glasgow, Scotland
@virginmedia why’s the Internet down?
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Cakes By Kinane
(@CakesByKinane) reported
from
Glasgow, Scotland
@virginmedia Signal keeps dropping and poor range.
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Gayle Campbell
(@PrincessGinTech) reported
from
Coatbridge, Scotland
@virginmedia The speed issues are ongoing everyday! No know issues in the area :(
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Laura Delaney
(@LauraW279) reported
from
Coatbridge, Scotland
@virginmedia I want to cancel but can't get through via phone call. It says online to cancel i need to call yous ????
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Gareth King
(@evilgareth) reported
from
Glasgow, Scotland
Hey @virginmedia any clues when our broadband will be back? Slipped fix time twice & the other services (phone, TV) work... Unlike myself, partner & kids who can't as we've been offline all day now
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ryan
(@ryang23_) reported
from
Glasgow, Scotland
@virginmedia any updates on the internet being down g51
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Gareth King
(@evilgareth) reported
from
Glasgow, Scotland
@virginmedia That's the issue. The status bit on the site doesn't get updates...
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Gerardo Chierchia
(@geochierchia) reported
from
Wishaw, Scotland
@virginmedia I need to order a Booster, your VM Connect app doesn’t support Hub 4 and I can’t get through to anyone on the phone, how can I go about having one sent out?
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Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@Maca34938981 @virginmedia Definitely, when mine is down my catch-up on my tv box and everything is down, is crazy how much we rely on broadband now, no Netflix nothing
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Gareth King
(@evilgareth) reported
from
Glasgow, Scotland
@virginmedia The fix time has twice slipped.. it's "not ideal" that we are trying to work offline as a teacher & Citizens Advice Bureau manager (in addition to offline homeschooling now too) #virginmediadown #homeschooling
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Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia He has been cut off because of an outstanding payment which he does not owe and should have been removed. I’ve had to phone so many times and it hasn’t been fixed. I was told there would be no more issues now he’s been cut off!!!
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Cakes By Kinane
(@CakesByKinane) reported
from
Glasgow, Scotland
@virginmedia No, no known issues!
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Sam
(@ifeelalright) reported
from
Motherwell, Scotland
@virginmedia Can't help but notice the same thread in the replies to your tweet. Terrible service, broad band cuts out constantly and no deals for long time customers. I agree with them all. Watch for the bot response below👇👀
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Larry Cuffe
(@LarryCuffe) reported
from
Hamilton, Scotland
HELP! I am trying to contact Virgin Media to drop TV from my package. When I phone a robot, with a warm and friendly voice redirects to the website. I then have a typed conversation with a warm and friendly robot who sends me to the phone. How do I get to speak to a real person?
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Paul Craig
(@paulyboy1888) reported
from
Glasgow, Scotland
@Maca34938981 @virginmedia Mine has been fine all day, it’s broke into area codes not postcodes, your area must be down, I’m ok in penilee
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Julie M 😇😹😷🌈
(@jools2009) reported
from
Glasgow, Scotland
@virginmedia I’m through to someone now. But we’re definitely cancelling. The service on this matter has been severely lacking since set up in September and to be frank we can get him a better package with Sky.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Naomi Glaser
(@Mrsglaser) reported
@virginmedia disgusting customer service. They won’t connect me to a senior manager. You are happy to take my money but won’t give me customer service. I want to speak to a senior customer advisor
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Cartman
(@MDV_Cartman61) reported
@virginmedia Again with the scripted responses. What do you expect this to achieve? Advising people to do something you know they've already done? As I said, I work in the industry what details can you tell me regarding the issue in the Leeds area
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Michael Sunderland
(@Mikesund1169) reported
@virginmedia I have been round and round using your system. I was told via SMS that WhatsApp was easier and, after lots of questions, I was put in a queue to speak to an agent. Then I was sent back to the very first question again. Seriously dreadful service.
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B4ller
(@b4llerr) reported
@louisnorway @virginmedia Just go to another company, virgin is literally the worst ever and never reimburse for all the time spent on phone and with no service.
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Stew Potter
(@potterp36) reported
@virginmedia No going with other company. Why should I waste more of my time to be told the same thing. Virgin media are terrible
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Maggie Bain
(@maggieannbain) reported
@virginmedia We have cancelled our service. We were charged for another full month after our services stopped but for some reason we are only getting a refund for two weeks and no one at Virgin is “authorised” to speak to me about this. No one on calls or by email ..
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Keith Pates
(@KeithCP2) reported
from
Nottinghamshire, England
@virginmedia Had that and got no where you had your chance and blown it read the log from Kath and you will see how she treated me, if I was her boss she would have been sacked on the spot 3 years ago I reported home phone not working number gone bone idle Kath tried I said NO
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selihdivad
(@wotsits4lyf) reported
@virginmedia @Netflixhelps Virgin have managed to cancel my Netflix account (charged to Virgin). Virgin say it’s sorted and I have access, Netflix say it’s cancelled an I can’t access. Each CS telling me to contact the other.
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Andy
(@Andy09750561) reported
@virginmedia Just tried paying my bill online but your site seems to be down, So just tried to pay over the phone got so far then got cut off. Immediately after got a call from a foreign sounding woman wanting password to acc hung up, when tried to phone again she answered again.
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Nanthujan S
(@Nanthujan) reported
@virginmedia I tried contacting for an upgrade but now it’s time to leave from unprofessional service!!