Virgin Media Outage Report in Wishaw, North Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wishaw, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wishaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (24%)
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Wi-fi (12%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Wishaw, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Hamilton, Motherwell, East Kilbride, Airdrie, Bathgate, Bellshill, Viewpark, Uddingston, Blantyre, Coatbridge and High Blantyre.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Wishaw, Scotland
Latest outage, problems and issue reports in Wishaw and nearby locations:
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?
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rach ✨
(@seawxy) reported
from
Motherwell, Scotland
been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of house 🖕🏽
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia As a mark of respect,have you given us all the day off from the internet? Nothing working again!!! Getting pretty fed up with this, and yes I've checked your service online.
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rach ✨
(@seawxy) reported
from
Motherwell, Scotland
been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of my house 🖕🏽
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Mark Taylor
(@marktaylor73) reported
from
Bathgate, Scotland
@virginmedia twice now appointment for line pull has been scheduled and twice now there’s been no engineer. Move of service to new house required , now being told 10th November, not acceptable.
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Anne Marie McPhee
(@nuttynanaannie) reported
from
Motherwell, Scotland
@virginmedia OK. That's fine . Every time I service check my broadband it tells me there's a fault in my area and its being investigated and to come back in 24 hours and it will be looked into but when I do this it just gives the same response . Its very confusing. And not very helpful at.
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Scott stafford
(@scottstafford87) reported
from
Glasgow, Scotland
@virginmedia It’s connected to the network
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Anne Marie McPhee
(@nuttynanaannie) reported
from
Motherwell, Scotland
@virginmedia Hi, it's been like this since last Thursday. Our Tivo box is constantly flashing and apps don't work as we have no Internet probably. Internet not worked since then. Its a real issue as we need Internet to work.
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Anne Marie McPhee
(@nuttynanaannie) reported
from
Motherwell, Scotland
@virginmedia Hi, thank you for replying. I can't see where to register. I did another service check and it says an intermittent service fault is affecting my area. But gives no guidance/option to register for loss of service. Guidance please.
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Francesca Docherty
(@FrancescaDocher) reported
from
Overtown, Scotland
@virginmedia you are not very good at keeping your side of the contract but you expect regular FULL payment for INCOMPLETE SERVICE AND EQUIPMENT. Your customer service need more training on how to complete work orders and deliver the proper equipment.
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Colin M
(@oletalk) reported
from
Glasgow, Scotland
What's going on with @virginmedia broadband just now? Just managed to find out on 150 that they seem to be doing (emergency?) maintenance of some sort. Is this how they justify "returning to the office"?! 🤪
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Anne Marie McPhee
(@nuttynanaannie) reported
from
Motherwell, Scotland
@virginmedia For the past 5 days I've had limited Tivo use and no access to apos at all in Ml15hd also no Internet 90%of the time. Virgins site says they're working in my area to fix this by 20th October. So will I get a reduction on bill for a week of no service.
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Crawford Milne
(@CrawfordMilne) reported
from
Glasgow, Scotland
So @virginmedia won't send out a technician because the signal coming into my house is fine - even though I keep telling them it's a problem with the WiFi from the router. I was offered a technician at a cost of £25 !! Absolutely disgraceful customer 'service'.
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Banjo
(@Chban1967) reported
from
Glasgow, Scotland
@virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia Cannot be rectified as the services have been disconnected. I spoke with someone on Friday that said services would be reinstated within 4 hours. After 6 hours, we received nothing. Called back and basically said that call never happened and have no log of the call.
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Anne Marie McPhee
(@nuttynanaannie) reported
from
Motherwell, Scotland
@virginmedia Thanks. I'll try that. When I do a status check it flags Tivo right away but shows no issues with broadband or phone when I then run a broadband check it says there's an intermittent fault in my area. !
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Bev, just Bev…..
(@Beverley1886) reported
from
Wishaw, Scotland
what on earth is going on with your service of both mobile and broadband! Substandard, constantly having connection issues with both!! Not only our household either, common issue with @virginmedia
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia I was extremely impressed with the service that I received tonight to arrange for my services to be looked at on the 3rd of October. The handlers manners were perfect and I'm delighted with the service that we received. Please pass this onto him, thanks.
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Banjo
(@Chban1967) reported
from
Glasgow, Scotland
@virginmedia Absolute shambles of a company with absolute zero customer care. Phone up and agree a contract only to get something totally different phone to complain they tell you the phones getting cut off, the goalposts get moved continuously, communication atrocious. AVOID!!!
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Andrew Bradley
(@AndrewTOG) reported
from
Glasgow, Scotland
Well no @F1 the. Thanks to @virginmedia failing and not connecting. No customer support open and no response online… what dark age company is this ?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Maryam Bahrami
(@MBahrami10) reported
@virginmedia I just said, it doesn’t let me login and if I’m not logged in, I can’t post anything
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Nick Uttley
(@spikeenick) reported
@virginmedia Intermittent signal drops in the stockport area.
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M P
(@mattp_eti) reported
@virginmedia Let’s try have your technicians solved the issue they were having yesterday? Thanks
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Ed
(@EdizLeo) reported
@virginmedia They told me they were gonna have the appointment department call me back but never did
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Jode Steele
(@Jode_Steele) reported
@virginmedia Fibre/WIFI has been out for over a day now. The Service Status Fix Estimate changed from 8am yesterday to 4pm. Then 8am today and now to 4pm today. Yesterday an engineer was 'on site'. But today an engineer was 'on their way to the site'. Still no resolution.
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M P
(@mattp_eti) reported
@virginmedia So the Twitter help can’t call the technicians in their own company to find out if their issue has been fixed?? Laughable
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Stephen Wilson
(@seattlehammer) reported
@virginmedia I have tried to cancel my order today but I have not been able to get hold of anyone to talk to can you please help
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Katy Wheatley
(@thevoiceofboo) reported
@virginmedia Hi, it's not showing any issues in the area. They have tried switching the router off and on again to no avail. Is there anything else you can suggest, please?
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Melissa Tolley
(@RawsonMelissa) reported
@virginmedia I have been given false information, not been listened to by staff. Promised one thing but then lied to. Only wanted to get my services extended for a week. For last 3 days I've had none stop issues. A manager has just caused me to self harm waiting in hospital for treatment 😕
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Alan
(@mumblemiler) reported
@virginmedia hi, I've had 3 calls from you, but each time I answered I had a message stating there was a problem. I've called today regarding a cancelled installation, placed on hold to speak with pre-install team and then the call dropped 18 mins in. Can someone call me please?