Virgin Media Outage Report in Wishaw, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Wishaw come from postal codes ML2.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wishaw, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wishaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 10: Problems at Virgin Media
Virgin Media is having issues since 06:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Wishaw, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Motherwell, Coatbridge, Wishaw, Bathgate, Hamilton, Uddingston, Airdrie, East Kilbride and Holytown.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wishaw, Scotland
Latest outage, problems and issue reports in Wishaw and nearby locations:
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I have no idea how to book an engineer without another frustrating call . I am hoping that ad the TV issues are resolved my internet will be fixed
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eileen haugh
(@finnsgran) reported
from
Motherwell, Scotland
Been waiting for help from Virgin Media since 18 th October surely someone has read my message by now
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Diane Mckay
(@weekaiso) reported
from
Glasgow, Scotland
@virginmedia Signal drops every day even got a signal extender to boost the service throughout the house still no joy signal terrible
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B. David Hogg
(@bdavidhogg) reported
from
East Kilbride, Scotland
@virginmedia Turns out there’s not an outage in the area. The struggle continues...
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
@chateauxwindy @LadyCatHT @SkyHelpTeam @Ofcom I now pay for a landline with @virginmedia because it would be more expensive to have broadband only 🤔 I have never used the landline, there is no phone plugged into it, no idea even what my number is.
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Still no internet and of course no call back that was promised . Your app now at least admitting there is an issue and saying will be fixed later today . I can only wait and see
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eileen haugh
(@finnsgran) reported
from
Motherwell, Scotland
Can anyone tell me how to get through to virgin media sat on phone on sat for 1 hour45 mins got cut off now on messaging for1 hour 38 mins no reply .... atrocious customer service
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Housty
(@mick_demarco) reported
from
Larkhall, Scotland
@virginmedia been on hold for 40 minutes waiting for tech support over my WiFi disabling itself and I have an important Skype call in a couple of hours.
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Tom Watson
(@TomWatson1971) reported
from
Glasgow, Scotland
@joelycett Used the text chat service of @virginmedia once. Response after 3 days waiting was to call their helpline. Only got through on the 4th attempt on the helpline, after first 3 attempts disconnected after an hour on hold. 😁😅
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Still no internet @virginmedia . Website not says no issues again anyone else in Glasgow having problems with virgin media
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Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Please contact me ASAP about my complaint. I was driving when your advisor contacted me and wasn't able to talk. Yet again my broadband is incredibly slow. I dont pay for slow broadband, but it appears that you charge me for it nonetheless.
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia And I have already used the scanning service about 6 weeks or so ago . TV is directly wored to router and has no broad band connection either
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia wifi and tv down AGAIN , pay a fortune and theres always some sort of issue with it
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I have also tried the chat service . That was truly useless . Operators with set answers and no ability to deviate from the set answers
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B. David Hogg
(@bdavidhogg) reported
from
East Kilbride, Scotland
Spent the past few days trying to fix my @virginmedia WiFi, and after jumping through all the hoops, still nothing :(
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I did my maximum number of system checks yesterday and your operator did it too . Today when I first did there were problems identified and there are 2 ongoing issues with TV but no better and no information tonight
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Scott Garrett
(@garrett_golf) reported
from
Glasgow, Scotland
@virginmedia been trying to get through to customer service for 3days now..... left on hold for at least 10 minutes every time I try #horrificservice #totaljoke #chargeafortune #answeryourcustomerscalls🤮🤮🤮
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Jim Bauld
(@jimbauld) reported
from
Glasgow, Scotland
Getting absolutely fed up with the pixelation on @virginmedia during live HD broadcasts... paying far too much to get this crap
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Maurice Logie
(@MauriceLogie) reported
from
Hamilton, Scotland
@vmbusinesshelp @ady315 @vmbusiness Still no internet connection - that’s 4 days . Have called @virginmedia several times and told we don’t appear to have a problem!!!! #shockingservice
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Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Now I still have no broadband and am waiting on a call back but I am sorry your customer service is not good
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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TheyCallMeMellowLego
(@mellowlegoBen) reported
@virginmedia And don't get me started with my contact with you. It's meant to be £25pm for 18m for M100 and because you guys messed up the contact it says £38pm with an invisible discount to bring it down to £25 that I have no proof that I get. I wish I continued with my cancellation tbh.
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Matt Williams
(@WattMilliams89) reported
@virginmedia It's still going up and down. All day. Only once did your service page indicate that there's a problem in the area.
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Spud shaped man
(@GavHeaton) reported
Yet again having problems with @virginmedia, only 4 days into new contract with them. Broadband constantly dropping out. As I 14 days to change my mind I may just do that!
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caroline maynes
(@caro_liquorice) reported
@virginmedia And that consumer service and ability to contact is awful
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caroline maynes
(@caro_liquorice) reported
@virginmedia @Ofcom Especially since trying to get it fixed and spent hours on hold for over 6 months so paid for a service I am not getting
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David Clarke
(@DaveC1882) reported
@virginmedia I've already raised the complaint. Your response was unacceptable and the person closed the complaint themselves. Thus the solution wasn't suitable. Now as my calls and WhatsApp messages have resulted in a deadlock, so I wish to complain to your ombudsman
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HiddenGem💙
(@HiddenGem2) reported
@Lol58Milne @virginmedia Hmm..I agree with you.. just saying by accepting the service, even on a rolling contract, you might find they've sneakily sent you emails with new Ts&Cs that by, accepting the service, over 20yrs, means you accept the terms. Ask them for the Ts&Cs and where the charge comes from
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matthew etherington
(@Hotcozmo) reported
@virginmedia really disappointed guys! Tried to sign up to stream. Only to find out that your latest router does not support it. And the only way for me to experience it is to downgrade my equipment. Poor show
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fionamcarthur%virginmedia.com@gtempaccount.com
(@FionamcarthurC) reported
@virginmedia no tv or Wi-Fi since Saturday. First update said fix by 10am today, second update said fix by 6pm. Still no update (and text updates not happening even though I signed up for them). WFH tomorrow….. hope it’s fixed by then?
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Mrs S Farquharson
(@ShernezF) reported
@ee or @bt_uk Do you have any deals where you can buy me out of my @virginmedia broadband contact? Never in my life have I had such bad service and communication from a telecommunications company.