Virgin Media Outage Report in Wishaw, North Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Wishaw, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Wishaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (58%)
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Wi-fi (18%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Wishaw, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Coatbridge, Bellshill, Hamilton, Uddingston, Lanark, Airdrie and Motherwell.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Coatbridge |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Wishaw, Scotland
Latest outage, problems and issue reports in Wishaw and nearby locations:
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✨Charlene✨
(@KnickyEganByrne) reported
from
Glasgow, Scotland
@virginmedia There was no resolution made! That’s part (a very small part) of the problem! And after being called a Liar by said manager I certainly will not be “clicking here” I shall be taking it further!
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia Still having issues Too mentally exhausted and disgusted to waste more time on another pointless phone call. Sought advice elsewhere and diagnosed a new set top box required. A reputable company unlike you would have delivered this and compensated me. You just don’t care do you?
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Naomi_G_Brown
(@naomi_G_brown) reported
from
Glasgow, Scotland
@virginmedia hi there just wondering what's up with the Broadband in the G3 area? It has been abysmal all week, today alone it has already gone down at least 5 times... Tried calling, gave up due to on hold fatigue 💤
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✨Charlene✨
(@KnickyEganByrne) reported
from
Glasgow, Scotland
Absolute joke of a company @virginmedia call the “Customer Services” for help but staff are rude, and obnoxious & apparently need retrained if the Manager is anything to go by as the staff have been giving out the incorrect information, which i just need to accept! #pathetic
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Gary Robinson 🇧🇬🏴🇪🇺
(@ragazzoscot) reported
from
Coatbridge, Scotland
Hi @virginmedia - internet and TV down in ML5, Coatbridge. Spoken to neighbours who have same issue. Any idea of issue and ETA on fix?
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Steebee
(@steebee35) reported
from
Glasgow, Scotland
@virginmedia Internet down in the g20 area of Glasgow, may be connected to damaged power cable that caused power cut at the same time as the outage #virginmediadown #virginmediasupport
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Alex Marr
(@alexmarr98) reported
from
Glasgow, Scotland
Anyone else having issues with Virgin Media at the minute?
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Really pissed off with you today, my contract ends on the 22nd of December and whilst I've never had TV with you, you refused to give me the deal. Well done, YOU LOST, I AM LEAVING YOU NOW FOR GOOD.
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GlasgowFuk(7k)
(@GlasgowFuk) reported
from
Glasgow, Scotland
I hate to admit it but @virginmedia customer service / support is absolutely dreadful. Hate saying this as I worked for them for over 6 years #notahappycustomer #shockingservice #wouldntrecommend
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Cynthia Halatyn
(@CynthiaHalatyn) reported
from
Glasgow, Scotland
@virginmedia help!!! Over an hour on hold and your system hung up on us and we've just had to call back 😭
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maverick
(@maverickMMI) reported
from
Glasgow, Scotland
@virginmedia Yeah, spoke to them briefly. Waited 75 MINUTES. Your rep admitted the fault. Said he was outing me on ‘silent hold’ for 2 minutes then 20 MINUTES later the line went dead. Absolute joke. Shambles of a customer service. Apparently that is quite common.
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
Remember when @SkyUK and @virginmedia used to give a flying **** about their customers? I have both and I'm trying to give one up, but it may be both the way things are going!!!!
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maverick
(@maverickMMI) reported
from
Glasgow, Scotland
@virginmedia customer service is embarrassingly bad. Miss sold then hung up on after being on hold for 75 minutes Sign up with this company at your peril
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Stephen Neilan
(@kotr76) reported
from
Hamilton, Scotland
@virginmedia thank you for the excellent customer service. 38min long phone call which has ended with being cut off. Of the 38mins, i reckon I spent a good 25mins on hold or waiting in a queue
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Ellenor
(@supaellie1) reported
from
Glasgow, Scotland
@virginmedia this has got to be THE WORST service in the whole world. Been a virgin customer for years and years then when you bill goes up and you phone you get a good deal... promised a deal. Sitting all day waiting for instalment to phone to be told it was rejected!
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Darren 🏴🇬🇧
(@darrenmiller75) reported
from
Bishopbriggs, Scotland
@virginmedia just been on/off hold with 2 call handlers to get cut off after 1hr 40 mins regarding upgrading with black Friday personalised email I received. Absolutely disgraceful customer service.
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Shawsy67
(@shawsy67) reported
from
Airdrie, Scotland
@virginmedia got problems with my tv, can’t get through on phone
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Sam Cairns
(@cprosam) reported
from
Motherwell, Scotland
@virginmedia I have spent around 4 hours this week online and on the phone. All I want to do is simply upgrade my package without success. Please help !!!
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Cara
(@lennonsghirl) reported
from
Coatbridge, Scotland
@virginmedia had there been reported broadband issues in the ML5 area this morning? My service died about 20 mins ago and I can’t get back online. I’m working from home and have a meeting later on so any info would be great! Thanks
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Ally Mason
(@allym08) reported
from
Hamilton, Scotland
@virginmedia broadband has just stopped working in ML3 . Usual resets had no effect 11mb on M600 fibre?? Can you help?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Joe
(@uniquelyjoe) reported
It is now 51 days of no service from @virginmedia. All I need is a 'night pull'. 51 days, over 50 calls, and not one manager has called me back, not one agent has managed to book a night pull. Compensation currently over £450. @SkyHelpTeam fancy making me a deal in BL3?
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MartyFGC
(@Poles72) reported
@virginmedia There was an outage yesterday which you claim is fixed I have had no Internet for over 24 hrs
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Ant Mills
(@ant_mills) reported
@virginmedia the irony of a company named Virgin absolutely shafting it’s customers with a 22% price Increase! “To ensure we continue to give the service you expect” - you’re having a laugh #virginmedia #priceincrease
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Howard Martin 🇺🇦🇪🇺
(@HJMKent) reported
from
Kidderminster, England
@virginmedia You have just repeated, word for word, the last tweet you sent me, to which I replied! Pointless trying to have any conversation with @virginmedia because it just goes round in circles! The most appalling customer services in UK in my experience! No more tweets from you, please!
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John Brannen
(@JohnBrannen55) reported
@virginmedia my 93yr old Mothers phone line was out of action for 12days. It came back on Tuesday only to go off again today. Text says fault is fixed but she has no connection. Her emergency alarm System is linked to her line leaving her very vulnerable. Sick of calling virgin
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Andrew Byng
(@AndrewByng) reported
@virginmedia super slow broadband award goes to virgin media please come back to me urgently before I cancel
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dαvιd_jв_1965_
(@David_JB_1965) reported
Unbelievable got a new V6 box from @virginmedia wanted to add the Sky Sports UHD channels, got grilled by a bot, then by an agent saying my email/password didn’t match, what a crap service
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John Brannen
(@JohnBrannen55) reported
@virginmedia Phone and broadband show no faults in her postcode area. Its been showing a fault possibly affecting tv in the area but she has had no issues with tv
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Sweatigan
(@sweatigan) reported
Hey @virginmedia ever since you pushed that shite router firmware update my internet as been shocking, Speeds are fine, no packet loss, but Streams and YouTube keeps buffering. I've tested wired, wireless on 4 different devices all the same problem.
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Mrs Friz
(@annemarie68) reported
@virginmedia my 75 yo widowed mum sobbing today bc trying to reduce her monthly bill 4 hours waiting n a fone yesterday, 2 hour wait online chat today still not spoke to a person yet worried sick 🤬🤬 shocking service