Virgin Media Outage Report in Uddingston, South Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Uddingston, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Uddingston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 15: Problems at Virgin Media
Virgin Media is having issues since 08:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Uddingston, South Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Hamilton, Motherwell, Cumbernauld, Airdrie, Renfrew, Carluke, Bellshill, Bothwell, Coatbridge, Wishaw and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Glasgow |
Wi-fi | |
| Hamilton |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Motherwell |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Uddingston, Scotland
Latest outage, problems and issue reports in Uddingston and nearby locations:
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CAJ
(@carolstrach) reported
from
Coatbridge, Scotland
@virginmedia hi had call from you guys saying as a loyal customer you would add on calling mobiles to my landline. Then agent mentioned TV package and when I declined said he’d leave my package as it was and rang off!!! Not impressed!!
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steven smith
(@19StevenSmith87) reported
from
Airdrie, Scotland
@virginmedia phoned up to change my tv package and the person barely spoke a word of english, so I hung up in frustration and the chat has been busy every day for about a week Can u maybe help me
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Neil Crossan
(@quietarea1) reported
from
Glasgow, Scotland
@virginmedia I have entire package with Virgin 4 phones internet etc can I get a problem solved. Never. Truly dreadful
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Will 🇪🇺
(@squawkbox) reported
from
Glasgow, Scotland
For those on the Virgin media 350Mbps service, reboot your router. Upload speed appears to have increased from 20Mbps to 35Mbps.
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Laura
(@Thecurseoflaura) reported
from
Glasgow, Scotland
@virginmedia Did that but still the same issue. It’s the app I am using FYI. Exactly the same for my husband goo
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Annie
(@demipip) reported
from
Dullatur, Scotland
@virginmedia your customer service is crap! Really disappointed today
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Douglas lindsay
(@Doug1tux1) reported
from
Glasgow, Scotland
@virginmedia ok what the f is going on with your broadband, I have not been able to get internet access for hours now, yet your service status says no problem, when I try to do an in-depth test It doesn’t let me log in to test, the times it has it says my equipment is offline wtf
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Lesley Nelson
(@only1barnowl) reported
from
Renfrew, Scotland
@virginmedia no service pa3 area of paisley and my mums house also in pa2 area of paisley
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Gerry's Kitchen
(@Gerrys_Kitchen) reported
from
Glasgow, Scotland
@virginmedia that's two days running with problems with all services in East Kilbride G75 area. Not good, i'm trying to work from home today.
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sideshow s2sh
(@s2sh_) reported
from
Glasgow, Scotland
@virginmedia I'm on hold again right now, 'Dennis' in customer services was meant to call me with an update at 1415 but never. 1st person said it's due to me not having an active DD- everyone I've tried to pay via this method it has failed - no error at my bank.
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Laura
(@Thecurseoflaura) reported
from
Glasgow, Scotland
@virginmedia Hi, it’s been like this with Instagram for over a month but other sites work fine and it works fine on 4G. I notice you said it’s a known issue to other people but I need to know when it wil l be fixed
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Annie
(@demipip) reported
from
Dullatur, Scotland
@virginmedia (2) so tried to confirm. Chat service just kept repeating same thing 5 times - despite my explanation that none of options applied. Then tried Tel call & after rigmarole of security got cut off. No engineer, day wasted and parcel only just available to collect now.
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Neil Crossan
(@quietarea1) reported
from
Glasgow, Scotland
@virginmedia really nice helpful assistant in Glasgow having to deal with client fed up with paying virgin a fortune for totally appalling customer service. # totallyfedupwithvirgin
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia Your service is s disgrace, I've been on web chat for over an hour and not any further forward...😡
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia yet again I'm being billed incorrectly despite contacting you 7 times now and being assured that you've resolved this issue. Disgraceful customer service, live web chat unavailable also. 😡
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
@virginmedia Web Safe has been on for over a year, this problem has just arisen recently.
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Graham Arnott
(@grahamarnott) reported
from
East Kilbride, Scotland
If there's worse customer service out there than @virginmedia then anyone having to deal with them has my sympathies. Absolutely abysmal and nothing but contempt for loyal customers #virginmedia #virginmobile
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john murphy
(@johnmurphy1967) reported
from
Glasgow, Scotland
@virginmedia trying to watch using sky cinema on the laptop. Message saying I can’t as more than 2 devices are watching, there are only 3 registered and only 1 of them is on. Can you help
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Catherine.
(@pinkycoop) reported
from
Glasgow, Scotland
@PaulyD22803562 @BossyLadybird @virginmedia And G15. Seems to be a big issue in Scotland that they haven't noticed yet.
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CAJ
(@carolstrach) reported
from
Coatbridge, Scotland
@virginmedia hi there! You have already said I can’t have the upgrade to my phone service that you offered me because I wouldn’t take TV package! SO PLEASE STOP CALLING!!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Neelam Patel
(@neelampatel80) reported
@virginmedia Have you even read the above do you think o have 2 hours again in the day to around in circles to be told the same thing. You have told me case is closed. It would be good to speak to someone in UK who can actually deal with my issue and resolve it.
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Em
(@emdawgg69) reported
@virginmedia @leechawner FIX MY WIFI
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Spatula
(@_spatula) reported
@virginmedia I have slow wifi in my office, apparently I can get a pod to boost it- but your labyrinthine help pages send me in circles. I can’t find how to actually get one. I’ve done 3 speed tests, and then nothing. Can someone just tell me how to get one please?
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Kelly McDonagh 🌈
(@MissKMcD) reported
@virginmedia Hi. Yes, it’s got her in a bit of bother as she uses her landline a lot. I’ve checked the website and there are no known issues. She even bought a new phone today and it still isn’t working [no dial tone at all].
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matt
(@orb_900) reported
@virginmedia Surely good customer service is at least you call me so I can avoid more wasted time?
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matt
(@orb_900) reported
@virginmedia Any ways thanks for your time I know it’s not your fault virgin doesn’t care about customer service and generally does just the bare minimum
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Ian Russell
(@ianrussell1962) reported
@virginmedia I have issues still so why is your generated answering service still saying there are no issues
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Wayne Bristow
(@therealwannieb) reported
@virginmedia just submitted a complaint for your online form to give me a reference of **** and not actually submit it as not in my open complaints
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Gaz S
(@Gaz_Spurs) reported
@virginmedia Yes it's the wifi signal and flashing green light, been doing it for well over 24 hours. I know what this means and have done all reboot, reset etc options and nothing works. The cable has never been great so i think its that. Not paying for an engineer and need it fixed for work
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matt
(@orb_900) reported
@virginmedia You have no ability to email someone in customer service and organise them to phone me?