Virgin Media outages and service status in Overtown, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Overtown, including 0 direct reports.
- The most common problems reported in this area mention Internet, Wi-fi, and Phone.
- The most recent signal from this area was received May 6, 4:40 PM GMT+1.
- Internet (67%)
- Wi-fi (22%)
- Phone (11%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Overtown, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Overtown, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
May 9: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Overtown, Scotland
The most recent Virgin Media outage reports came from the following cities: Strathaven, East Kilbride, Motherwell, Airdrie, Coatbridge, Hamilton, Bishopbriggs, Bellshill, and Bothwell.
| City | Problem Type | Report Time |
|---|---|---|
 Strathaven
|
Wi-fi | 3 days ago |
|
East Kilbride
|
Internet | 5 days ago |
|
Motherwell
|
Internet | 10 days ago |
|
Motherwell
|
Internet | 10 days ago |
|
Airdrie
|
Phone | 12 days ago |
Nearby cities with recent reports
1 recent signals
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Overtown, Scotland
Latest outage, problems and issue reports in Overtown and nearby locations:
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Willem_Wikkelspies (@spongebath63) reported from Dennistoun, Scotland@virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia OK. That's fine . Every time I service check my broadband it tells me there's a fault in my area and its being investigated and to come back in 24 hours and it will be looked into but when I do this it just gives the same response . Its very confusing. And not very helpful at.
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kenny blythe (@kennyjblythe) reported from Hamilton, Scotland@virginmedia is your website down again?
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Iain Montgomery (@H0raceWimp) reported from Dennistoun, Scotland@virginmedia What am I supposed to do when your systems fail and there is no-one to contact for a fix?
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John Simpson (@JohnSimpsonBIM) reported from Gartcosh, Scotland@virginmedia Broadband down in G69. Is this being looked at?
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kat (@lady_kat14) reported from Blackburn, Scotland@marieclarkg12 @virginmedia One of our friends had a real problem with them, they gave him the run around for weeks 😡
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Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland@virginmedia Hi, it's been like this since last Thursday. Our Tivo box is constantly flashing and apps don't work as we have no Internet probably. Internet not worked since then. Its a real issue as we need Internet to work.
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Alan Martin Lappin (@GiggsyBlantyre) reported from Hamilton, ScotlandIs anyones @virginmedia telly not working? In G72 specifically. Can’t contact them via phone, and when I try to use the service status tool, it’s unavailable.
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Andrasi Icolni (@AIcolni) reported from Mollinburn, Scotland@virginmedia I am not a VIRGIN MEDIA CUSTOMER, I cancelled my subscription with you a very very long time ago, so I dont know how you can say I am a customer??
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Alan Lappin (@GiggsyBlantyre) reported from Hamilton, ScotlandHere @virginmedia - any idea of some suggestions please, on how to contact your complaints/Customer Relations Team about a complaint I’ve submitted? Tried phoning, passed from pillar to post in the sub-continent, and getting nowhere. Two words: NOT GOOD ENOUGH.
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The Lanarkshire Laird (@Lshire_Laird) reported from Motherwell, Scotland@virginmedia Pretty sure you could be asking fir my details in a DM. Otherwise, what was the point in replying to me in the first place. Never mind, I’ll stick to keep calling.
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Alan Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland@mcneill1967 @virginmedia Not filling me with confidence! Phoned for update, boy said he could help, which he couldn’t. Asked to be put through to CRT, “I’ll do that”. “Hello, Retention Team”. Nope.
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Angela Kyle (@Lomondsmum) reported from Wishaw, Scotland@virginmedia Thank you again for your reply and your help. I would actually like to speak to someone in a UK office tomorrow please. How do I go about this?
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Redemption80 (@RedemptionBroon) reported from Birkenshaw, Scotland@GSpellchecker @virginmedia They are rarely competent, not as bad as Vodafone but no one is. Broadband speed wise though no one is close so no interest in cancelling.
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Vikki Robb (@VikkiRobb) reported from East Kilbride, Scotland@virginmedia I spoke to a member of the team who said they couldn’t help as I haven’t received my password in the post yet so couldn’t verify who I was. So now I have to wait a further 5 days for a password to come through.
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Lindsay Armstrong (@baggyp71) reported from Glenmavis, Scotland@virginmedia None of the options relate to the issues I am having. The box keeps switching off and restarting itself !
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gary nelson* (@nellygaz) reported from Hamilton, Scotland@virginmedia buzzing coming from the box at the wall thought it was coming from TV but was getting louder and was at the wall were cables come in. Anyone else had this problem? Buzzing stopped when turned off at the mains.
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SUSAN LAING 🕸 (@SUSANLAING2) reported from East Kilbride, ScotlandHey @virginmedia @alexa99 @AmazonUK is there an issue with any of you or all of you? Intermittent broadband and my echo will not connect?
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Ross R MacLean (@jamboross) reported from East Kilbride, ScotlandShould have been at Tynecastle today, Internet not stable by @virginmedia either, so you and @scotgov can just **** off please. Had all jags available and all because no-one checks who has, we can't go. Just a ******* joke really. 😒
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Ross R MacLean (@jamboross) reported from East Kilbride, Scotland@virginmedia Why have you charged me £24.99 for a mobile SIM that I never asked for?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Simon Gallagher (@SiGallagher) reportedSo @virginmedia just ignore attempts to contact them on here, meaning a spam/fraud account replies in the comments to try and catch people out. In the absence of any actual help or comms from the official account, people will be caught out. And the website is broken so there's no other way to contact (phones are jam packed)
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CaperZz (@zZrepaC) reportedWhat ******** is going on with virgin media! Cant ring, cant chat on webchat, cant speak via whatsapp, cant acess the app, paid my bill ages ago an still the services are not back on! An not 1 ******* thing on socials about a issue @virginmedia
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Kathryn Bridgford (@MrsBridgford) reported@virginmedia what's your average call answering time? Two separate days, had to hang up after an hour. Please help!
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Samina Masood (@Samina_masood3) reported@virginmedia Thanks for responding but there is no sense of urgency in that message ‘respond as soon as possible’ & ‘resolve issue as quick as possible’; have you read the T&Cs & your legal obligations?
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Stuart Layton (@shooter1981) reported@virginmedia how do I get in contact with you??? Awful experience so far. Over 2 hours on hold so far, online chat kicks me out. Not even been able to activate my account or install equipment and now unable to cancel. Glad I won’t be proceeding with you !!
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Gav Ferry (@GavFerry) reported@rossmckinley @virginmedia Good luck. We got rid as the price sky rocketed, trying to cancel was a nightmare.
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Steve H 📷🦋🐝 (@grandadthegrey) reportedJust spent an hour trying to contact a human at @virginmedia but failed. Customer service line useless. Chat didn't work. Web site takes you round in circles and does not solve what I wanted to know.
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billy winter (@billywi56359173) reported@virginmedia can’t say I’m surprised to see I’m not the only person struggling with your shocking service, internets been cutting out on and off for weeks and every time I’ve tried to get support online it says ‘check back in 24 hours if you’re having the same issues’ t
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Frankie Mary (@piggywiggiewoo) reported@virginmedia my elderly mum was put on hold on the phone for nearly two hours waiting to speak to an agent and has given up. You are massively overcharging her and she needs to talk to you about her bill. Why aren't you answering the phone? I'm shocked by such poor service
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nicky kaleniuk (@nickytrickster) reported@virginmedia urgently trying to get through to customer services as my emails have gone down and was on hold with the most annoying music, and then was cut off dead at exactly 2 hours.