Virgin Media Outage Report in Larkhall, South Lanarkshire, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Larkhall, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Larkhall and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 12:40 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Larkhall, South Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Coatbridge, Hamilton, Airdrie, East Kilbride, Motherwell, Wishaw and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Larkhall, Scotland
Latest outage, problems and issue reports in Larkhall and nearby locations:
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Gerry's Kitchen
(@Gerrys_Kitchen) reported
from
Glasgow, Scotland
@virginmedia that's two days running with problems with all services in East Kilbride G75 area. Not good, i'm trying to work from home today.
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John gales
(@Galesy1) reported
from
East Kilbride, Scotland
Looking for new customer deals, any great offers out ther #sky #virginmedia
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CAJ
(@carolstrach) reported
from
Coatbridge, Scotland
@virginmedia hi had call from you guys saying as a loyal customer you would add on calling mobiles to my landline. Then agent mentioned TV package and when I declined said he’d leave my package as it was and rang off!!! Not impressed!!
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Lars Jensen
(@LarsJen05560046) reported
from
Glasgow, Scotland
@virginmedia The broadband box was erected against my fence surrounding my back garden, making it easy for intruders to climb over, Virgin media have said that the box could have been placed at my front garden, where it would not have created a problem, but the manager did not come back to me
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Will 🇪🇺
(@squawkbox) reported
from
Glasgow, Scotland
For those on the Virgin media 350Mbps service, reboot your router. Upload speed appears to have increased from 20Mbps to 35Mbps.
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Billy McDiarmid 🏴 🇪🇺
(@BillyMcDiarmid) reported
from
Glasgow, Scotland
So @virginmedia still issue cheers for refunds. You ain’t NTL any more guys, so your banking processes should be from when they existed. @Sarah_Mone
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ᴅᴀɴɪᴇʟ ʀᴀᴇ
(@iamdanielrae) reported
from
Hamilton, Scotland
Arranged a @virginmedia engineer visit this morning via text chat, but had no confirmation of time. Phoned up and told they can see note but visit isn’t on system... so the solution is to wait and see if they turn up...
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Laura
(@Thecurseoflaura) reported
from
Glasgow, Scotland
@virginmedia Did that but still the same issue. It’s the app I am using FYI. Exactly the same for my husband goo
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Andrew John Rainnie
(@AndrewRainnie) reported
from
Glasgow, Scotland
@virginmedia I HAVE SPOKE TO THEM! THEY SAID IT WOULD TAKE THREE ******* DAYS TO FIX THEIR MISTAKE. IT'S NOW FIVE!!!!! WORST. COMPANY. EVER.
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ᴅᴀɴɪᴇʟ ʀᴀᴇ
(@iamdanielrae) reported
from
Hamilton, Scotland
Nope. No show. Awful service @virginmedia
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Andrew John Rainnie
(@AndrewRainnie) reported
from
Glasgow, Scotland
@virginmedia No thanks. I don't want to spend more money on texts just to explain how bad virgin media's customer service truly is. I'll contact CISAS.
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Graham Arnott
(@grahamarnott) reported
from
East Kilbride, Scotland
If there's worse customer service out there than @virginmedia then anyone having to deal with them has my sympathies. Absolutely abysmal and nothing but contempt for loyal customers #virginmedia #virginmobile
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sideshow s2sh
(@s2sh_) reported
from
Glasgow, Scotland
@virginmedia I'm on hold again right now, 'Dennis' in customer services was meant to call me with an update at 1415 but never. 1st person said it's due to me not having an active DD- everyone I've tried to pay via this method it has failed - no error at my bank.
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Malcolm white
(@Malkywhite1975) reported
from
Glasgow, Scotland
@richardbranson hello Mr Branson just wanted to let you know one of your company's customer service is absolutely terrible in Glasgow i love virgin media but seriously think of switching to sky. I hope you read your loyal customer for over 15 year and fix the problem
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big sam
(@samboardman99) reported
from
Glasgow, Scotland
@virginmedia you have the worse customer service in the world. Put on hold for 9 mins then nothing. Disgusting way to treat customers.
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JOHN C
(@decostop) reported
from
Glasgow, Scotland
@virginmedia Web Safe has been on for over a year, this problem has just arisen recently.
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Andrew John Rainnie
(@AndrewRainnie) reported
from
Glasgow, Scotland
@virginmedia It's not a servicing issue. If you look at my twitter feed or my account, you will see that some numpty in your company turned our Internet off three weeks before it was scheduled. We have been without Internet for 5 ******* DAYS! Sort it out.
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Dunc Pine
(@DuncP) reported
from
Coatbridge, Scotland
What is going on with @virginmedia service tonight - channels keep disappearing and getting “Channel not available contact @virginmedia - this is on BBC, ITV and normal channels
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Neil Crossan
(@quietarea1) reported
from
Glasgow, Scotland
@virginmedia I have entire package with Virgin 4 phones internet etc can I get a problem solved. Never. Truly dreadful
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Laura
(@Thecurseoflaura) reported
from
Glasgow, Scotland
@virginmedia Hi, it’s been like this with Instagram for over a month but other sites work fine and it works fine on 4G. I notice you said it’s a known issue to other people but I need to know when it wil l be fixed
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ben
(@Ben27045969) reported
@BBCWatchdog @Ofcom Hey @virginmedia, been waiting over a week for a TV box to be delivered following a contract upgrade. Tried online chat after talking to 6 people, apparently our order was never placed but we have a confirmation email? Do you not value loyal customers?
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xX scotts man Xx
(@Morgan86481224) reported
@virginmedia Nothing they haven’t found our missing payment, they can’t tell us why the money keeps going missing, and all we got was “ummmmm yeah sorry”. We have put in a complaint because this continues to happen and we have asked for compensation.
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Pablo Discobar
(@PaulDevenney) reported
It's amazing the fine margins in life. After many years I decided I may switch to @virginmedia for my phone and broadband but since their site constantly takes me to an up-selling page followed by an error and phone number I'm just staying with Sky - bad websites lose my custom!
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Ben
(@Ben27045969) reported
Hey @virginmedia, been waiting over a week for a TV box to be delivered following a contract upgrade. Tried online chat after talking to 6 different people, apparently our order was never placed but we have a confirmation email? Do you not value loyal customers?
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Paul de Souza 🇬🇧🇪🇺🏁
(@_Paul_de_Souza) reported
@esmelucy23 @ITVSport @virginmedia Customer services call Im afraid.... may take 40 mins to get attention but if its that bad I think you should get it fixed.. something is wrong. Good luck... and thank you for your tweets. Warmest to you and family.
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Pierre Visser
(@Pierre_Visser7) reported
@virginmedia any problems in Limerick area? Have had no connection for quite a while now
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michaela walker
(@michaela_w_) reported
The service received as an existing customer by @virginmedia is disgusting. They put their prices up and up & the service gets worse. Our bill has doubled in price after our contract ran out. Our box doesn’t work properly & I have spent hours trying to get it sorted to no avail
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thomas
(@thomas82961188) reported
@virginmedia @BBCWatchdog virgin today your customer service dept was so rude calling me a liar then cutting me off also trapping me with a £240 bill to leave after having no wifi for over six months and no resolution breached contract🤔this is going to trading standard and other
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Andy Lutwyche
(@andylutwyche) reported
@MathsTeacherKYP @virginmedia I should add that Virgin tried to catch us out with an ancient router. The business practises of some companies is poor and I think we may move as a result.
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Smoochie
(@RobynSmoochie) reported
@virginmedia I want to cancel my contract. Can I do this online via my account or do I have to do it over the phone? Can you send me a link to terminate please