Virgin Media Outage Report in Birkenshaw, North Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Birkenshaw, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Birkenshaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Birkenshaw, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, East Kilbride, Falkirk, Newton Mearns, Coatbridge, Hamilton, Motherwell, Cumbernauld, Larkhall, Bonnybridge, Airdrie, Uddingston, Bellshill, Renfrew and Wishaw.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| East Kilbride |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Birkenshaw, Scotland
Latest outage, problems and issue reports in Birkenshaw and nearby locations:
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Stuart O'Kane
(@discostu67) reported
from
Glasgow, Scotland
@virginmedia Says no issues
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Natasha Hayward
(@meeptastic9) reported
from
Falkirk, Scotland
@virginmedia I have used the virgin service to run test on line - so much that I’m unable to for the rest of the day. This is why I turned to another website to check and see if there were others having same issue. Which they were. My router restarted itself 5 times in 1 hour. Not right! :/
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ANN BRODIE
(@TEXASFAN70) reported
from
Hamilton, Scotland
@virginmedia Thanks, but i cant check this as i cant get a decent mobile network signal. Ongoing issue!
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Debbie Hughes
(@weedebsie19) reported
from
Airdrie, Scotland
@virginmedia Afernoon, are there any issues in the ML6 area as my broadband doesn’t seem to be working. The wi-Fi isn’t connecting to our mobiles & we keep having to use our 4G. Thanks, Debbie
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Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia down again
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Eithne Thomson
(@eithnethomson) reported
from
Glasgow, Scotland
@virginmedia Broadband is down. No issues in area. Diagnostic tests say it’s ok. But it’s not working. Please help.
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia I had to send them a recorded delivery letter to cancel mine !!!!
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Kenny from the Block
(@Kennyf1283) reported
from
Glasgow, Scotland
@virginmedia You are clearly having ongoing network issues across the country. It would be good if you actually acknowledged instead of pretending everything is fine on your main Twitter feed.
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John Truesdale
(@JohnTru90613516) reported
from
Airdrie, Scotland
@Glasgow_Times @virginmedia sounds great If only they could respond to emails, tweets or calls!! Abysmal customer service
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia Bad customer service !!
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Jonathan
(@Ogilvie75) reported
from
Glasgow, Scotland
@iamalisonperry @virginmedia To be fair VM supply to your house, beyond that you are on your own. Boosters are probably the worst way as they half the signal each turn. We receive 200Mbps, and 3 floors or in the garden up we still have 200. Look at powerlines or mesh networks — best investment you’ll make.
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Grejurn 🏴🇪🇺 @FurLough 2020
(@_Grejurn) reported
from
Glasgow, Scotland
@virginmedia That's the result from running the test after logging in from the link you sent me. Running the test from my router doesn't show up any problems. Logs at the times had No Ranging Response, SYNC timing Sync failure, RCS partial service, no unicast maintenance opportunities errors.
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margaret gallagher
(@touchofglamour) reported
from
North Lanarkshire, Scotland
@virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
As of tomorrow I have 10 working days left. This is lovely except that I have about 6 weeks work left to do!! Ridiculously slow internet isn’t helping @virginmedia
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Richard Porter MBE
(@Porter33R) reported
from
Bishopbriggs, Scotland
@virginmedia usually singing your praises however your safeguarding policy for customers who are older people needs refinement. Sales teams not speaking to customer service has caused me and my parent great upset. Please look into training for all your sales staff please.
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John Farnan 🏴📷 🇬🇧
(@johnfphotos) reported
from
Motherwell, Scotland
@virginmedia I tend to stay away from community self help areas.
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Nathalie *CampgroundsNotPubs* Sheridan
(@drnsheridan) reported
from
Bishopbriggs, Scotland
@virginhelp @SakuraSam3 @Virgin @virginmedia So @virginmedia just got kicked out of a meeting Internet down. Urgent help needed that's been going on for 4 or 5 days now
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BigBaz
(@barry206) reported
from
Kirkintilloch, Scotland
@virginmedia online chat !!! What a joke. Waited an hour to chat to someone, “reset your router to factory settings so we can resolve your issue” done that, now having to wait again for advisor. I’m guessing another hour. 😡😡😡😡
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Tony Parvia
(@tonyparvia) reported
from
Glasgow, Scotland
OK @virginmedia give me the number to disconnect. Your WiFi service has been absolutely abysmal for weeks on end now. Time to jump ship.
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Meriel Clunas
(@MerielClunas) reported
from
Glasgow, Scotland
@virginmedia Can’t even register the fault as the page is broken 😑
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Krzysztof Bakula
(@BakulaKrzysztof) reported
@virginmedia Yes iam unable to acsess sites on any devices unles i turn off wi fi and use my mobile network than its ok but only on mobile devices with acsess to 02 network back to virgin media its unable to acsess with this same error happend 2nd time in 2 months
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realDonaldChump
(@realDonaldChu16) reported
@virginmedia 1) Here's just a few tidbits from various networking forums: ISP knows your MAC address. More precisely, it knows the MAC addresses of the devices that connect to its network. This may not necessarily be a computer; it could be a mobile device, a console, etc.
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MH 🏴🏳️🌈🇪🇺
(@cymboi) reported
@virginmedia My Aunt is having Wi-fi issues and we wanted help. She is unable to use her Wi-fi in the next room, she has a Hub 3. We phoned for support, gave all the correct details and I know they’re correct as I’ve recently logged in and he wouldn’t support us! Your Hub 3 are rubbish!!
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A.C
(@adamcardy29) reported
@virginmedia And yet again on the phone for over a hour speak to 3 people who don’t have a clue what to do. For the 3rd person to tell me my complaint was not logged 2 weeks ago and I was sat around waiting for a phone call. You guys are actually the worse company I have ever dealt with 🤯
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Emjay
(@EmmaJones65) reported
@virginmedia I have tried that already getting in touch with you is near on impossible hence why it took from beginning of October until 18th December to get issue sorted you are beyond a joke customer service is non existent! You don’t put things right!
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Harry Millar
(@Aythia) reported
@virginmedia No issues just yet but from 19:00-03:00 the internet was going on and off every 5 minutes. The longest continous, stable connection was 4:53. We tried resetting the router, connection devices one at a time, but it would still keep dropping. No issues on your site or downdetector
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LauraClark...❤
(@cherkyi) reported
@virginmedia is there a problem with the internet or tv in the Ky8 area???
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Dave Cameron
(@DavidCameron33) reported
@virginmedia I did. Was for 8-12 on 22nd December. Never arrived. Have queried it a few times here, nobody disputed it. Have just done chat through the virgin app (where i booked the engineer) and told was not and could not be booked that way.
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David
(@DavidAFC_) reported
@virginmedia your wifi is diabolical and never works.
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Sam Purdy
(@SamPurdy5) reported
@virginmedia Followed all steps shown and still having problems with connecting