Virgin Media

Virgin Media Outage Report in Birkenshaw, North Lanarkshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Birkenshaw, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Birkenshaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Birkenshaw, North Lanarkshire, Scotland 08/11/2025 03:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Birkenshaw, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Hamilton, Falkirk, Bellshill, Renfrew, Motherwell, Airdrie, Bonnybridge, Cumbernauld and Coatbridge.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomHamilton E-mail
United KingdomGlasgow Internet

Community Discussion

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Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Birkenshaw, Scotland

Latest outage, problems and issue reports in Birkenshaw and nearby locations:

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia Your service is s disgrace, I've been on web chat for over an hour and not any further forward...😡

  • quietarea1 Neil Crossan (@quietarea1) reported from Glasgow, Scotland

    @virginmedia really nice helpful assistant in Glasgow having to deal with client fed up with paying virgin a fortune for totally appalling customer service. # totallyfedupwithvirgin

  • only1barnowl Lesley Nelson (@only1barnowl) reported from Renfrew, Scotland

    @virginmedia no service pa3 area of paisley and my mums house also in pa2 area of paisley

  • MichaelBarnet18 Michael Barnett (@MichaelBarnet18) reported from Glasgow, Scotland

    Dear @virginmedia, do be a dear and fix the internet! No TV, no WiFi; I might have to talk to people!

  • pinkycoop Catherine. (@pinkycoop) reported from Glasgow, Scotland

    @PaulyD22803562 @BossyLadybird @virginmedia And G15. Seems to be a big issue in Scotland that they haven't noticed yet.

  • Doug1tux1 Douglas lindsay (@Doug1tux1) reported from Glasgow, Scotland

    @virginmedia ok what the f is going on with your broadband, I have not been able to get internet access for hours now, yet your service status says no problem, when I try to do an in-depth test It doesn’t let me log in to test, the times it has it says my equipment is offline wtf

  • s2sh_ sideshow s2sh (@s2sh_) reported from Glasgow, Scotland

    @virginmedia I'm on hold again right now, 'Dennis' in customer services was meant to call me with an update at 1415 but never. 1st person said it's due to me not having an active DD- everyone I've tried to pay via this method it has failed - no error at my bank.

  • 19StevenSmith87 steven smith (@19StevenSmith87) reported from Airdrie, Scotland

    @virginmedia phoned up to change my tv package and the person barely spoke a word of english, so I hung up in frustration and the chat has been busy every day for about a week Can u maybe help me

  • Hughesy48 John Hughes (@Hughesy48) reported from Glasgow, Scotland

    @virginmedia yet again I'm being billed incorrectly despite contacting you 7 times now and being assured that you've resolved this issue. Disgraceful customer service, live web chat unavailable also. 😡

  • Jacobite1745G Gary Stewart🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Jacobite1745G) reported from Glasgow, Scotland

    @WeNeedIndyNow @virginmedia @ivy_mckellar Mine is down aswell

  • carolstrach CAJ (@carolstrach) reported from Coatbridge, Scotland

    @virginmedia hi there! You have already said I can’t have the upgrade to my phone service that you offered me because I wouldn’t take TV package! SO PLEASE STOP CALLING!!!!!

  • carolstrach CAJ (@carolstrach) reported from Coatbridge, Scotland

    @virginmedia hi had call from you guys saying as a loyal customer you would add on calling mobiles to my landline. Then agent mentioned TV package and when I declined said he’d leave my package as it was and rang off!!! Not impressed!!

  • cowspassage Jim Speakman (@cowspassage) reported from Glasgow, Scotland

    @virginmedia hi - trying to access your service status page and getting "We're sorry this isn't the page you wanted". Also my full package - broadband, phone and TV have gone down Glasgow G11

  • honto75 jon bhoy 🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@honto75) reported from Glasgow, Scotland

    @virginmedia my virgin is down I’ve got no channels or broadband

  • Moggydd Morag (@Moggydd) reported from Motherwell, Scotland

    @SnoBaloyi @virginmedia I have no service on ML2 area

  • grahamarnott Graham Arnott (@grahamarnott) reported from East Kilbride, Scotland

    If there's worse customer service out there than @virginmedia then anyone having to deal with them has my sympathies. Absolutely abysmal and nothing but contempt for loyal customers #virginmedia #virginmobile

  • MattLeads Matt Leads 🧠 (@MattLeads) reported from East Kilbride, Scotland

    @virginmedia @frazz250 A lot of people are having the same issue all across the uk atm. Hopefully they fix it soon

  • carolstrach CAJ (@carolstrach) reported from Airdrie, Scotland

    @Rickster1873 @virginmedia That explains a lot!!!! I’m in Airdrie and got no service! Fortunately I can get 4G

  • _rossturnbull Ross Turnbull (@_rossturnbull) reported from Glasgow, Scotland

    The service provided from @virginmedia is abysmal 99.8% of the time.

  • johnmurphy1967 john murphy (@johnmurphy1967) reported from Glasgow, Scotland

    @virginmedia trying to watch using sky cinema on the laptop. Message saying I can’t as more than 2 devices are watching, there are only 3 registered and only 1 of them is on. Can you help

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • BluegrassHippie David Rozzell (@BluegrassHippie) reported

    Just tried @virginmedia online chat help, which had to be done via WhatsApp and apparently, after being questioned by their Bot for 5 minutes, they can't solve home phone issues via web chat. So I can't report it, or resolve it, online or over the phone!!! WTF?

  • e4wizzo Brian Long (@e4wizzo) reported

    @virginmedia That was my first try as usual your lines are too busy. I got sent a text that was no help whatsoever.

  • CarolynMinton Carolyn Minton 🏴󠁧󠁢󠁳󠁣󠁴󠁿🎾⛳ (@CarolynMinton) reported

    @virginmedia I've already gone through the problem with your colleague...she was trying to book a technician and we were cut off. I don't want to discuss this on an public forum

  • shazz0 shazzo (@shazz0) reported

    @virginmedia shocked at the customer service I just received from this company. Been a customer for 24 years. And was told they want £150 disconnection fee!! 1/2

  • GrahamParry69 The GAP (@GrahamParry69) reported

    @virginmedia I'm having major issues with our router, I've done all the suggestions on the website but still the same. Have looked for live chat but keep getting redirected to the problem solving page. Can you get in touch to look into this issue please

  • loujenks57 lou jenks (@loujenks57) reported

    @virginmedia Will you sort this pathetic service out !! My internet is going off all the time . I work from home you are costing me money 🤬🤬

  • BuNgLe_Ali Bungle (@BuNgLe_Ali) reported

    @virginmedia What do you think genius?! Worst service ever bunch of incompetent, lazy ,money grabbing, thieving bastards who don't help at all. Don't know if they've actually been trained to do the job. On the spot lies after lie after lie. Services are in the UK call centres across the world

  • Johnbenny3000 John benny (@Johnbenny3000) reported

    @virginmedia Wireless keeps on going down

  • BluegrassHippie David Rozzell (@BluegrassHippie) reported

    @virginmedia I am currently waiting on an agent to chat to on your website to register a complaint, but I doubt that will get me anywhere either!

  • e4wizzo Brian Long (@e4wizzo) reported

    @virginmedia I’ve been on that all day. They’re not much help either. Here’s a novel suggestion for you, as a communications company why don’t you actually have people you can speak to on the phone?