Virgin Media Outage Report in Birkenshaw, North Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Birkenshaw, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Birkenshaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Birkenshaw, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Hamilton, Bonnybridge, Falkirk, Bellshill, Airdrie, Cumbernauld, High Blantyre, Coatbridge, Bothwell, Wishaw and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Motherwell |
||
| Hamilton |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Bonnybridge |
TV | |
| Falkirk |
TV |
Community Discussion
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Virgin Media Issues Reports Near Birkenshaw, Scotland
Latest outage, problems and issue reports in Birkenshaw and nearby locations:
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Chris A
(@p0rkpiehat) reported
from
Glasgow, Scotland
@virginmedia I’ve replied to the last email I’d received from the complaints dept where they claimed to have resolved the issue. Won’t be calling again as there’s no point when nothing ever gets resolved and my issue is well documented.
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Ojo Scared O-Bolingoli
(@J0EWATS0N7) reported
from
Barrhead, Scotland
@wongster77 @virginmedia Same problem! Again!
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia Not surprisingly told that I couldn't be transferred to a manager then told they'd transfer me to collections, incompetence of the highest order, shameful customer service, another hour and a half wasted! 😡
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Chris A
(@p0rkpiehat) reported
from
Glasgow, Scotland
@virginmedia I’ve wasted enough time phoning and nothing is ever done in response despite agreements being made so the only other call I’ll make is to cancel my contract.
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia Unfortunately you've had your chance, this has been the issue since February this year and you either don't have the staff equipped to resolve or plainly just don't want to resolve.
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Chris A
(@p0rkpiehat) reported
from
Glasgow, Scotland
@virginmedia After my repeated calls and issues I won’t believe it unless I see it. I haven’t directly spoken to a manager but last time it was apparently approved by a manager and out through while I was on the line. I won’t make anymore calls about this as it’s pointless. I’ll DM my details
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Scott McMartin
(@scottmcmartin) reported
from
Falkirk, Scotland
@virginmedia been trying to get through to virgin mobile 789 number for over an hours 4 failed attempts. Shocking service. #virginmobileuk
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@virginmedia can you please help me I saw we have a c130 network error on V6 box and can't find WiFi on the list of network to join
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Joe Lappin
(@joebhoy08) reported
from
Cambuslang, Scotland
@TracyWo67726496 @virginmedia @richardbranson @TalkTalk @VodafoneUK Gonna cancel then get Sharon to call up and order it in her name for £27 a month xx
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia Just been on web chat for 45 mins then phone call for 25 mins to someone who doesn't understand or doesn't want to understand, waiting on hold again, disgraceful customer service.
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Joe Lappin
(@joebhoy08) reported
from
Cambuslang, Scotland
Hi @virginmedia after getting no where yesterday on the phone and on here Iv been given a great deal by @TalkTalk terrible customer service.
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Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia I've had enough of this shite. Internet keeps switching itself off all the time. This is a disaster and NOT worth the £60 you are charging me for it. Sort it out or I am leaving. Your customer service is a joke, not even contacted me directly with an apology!!!
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Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia If I dont get a resolution to my expectations you have lost a customer.
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Jimmy Prentice
(@jimmyp314) reported
from
Glasgow, Scotland
Missus been on fone for over half an hour to cancel our @virginmedia subscription but person couldnt help n pit us thru to someone else so been on hold for another 15 mins... hey @richardbranson aint ur pockets fat enough... disgraceful 😡😡😡
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Chris A
(@p0rkpiehat) reported
from
Glasgow, Scotland
PSA: it takes @virginmedia 4 months to change your bill after agreeing to reduce it due to bad customer service at which point they put it up. Save yourself some hassle and shout into a well once a month instead, it’ll cost you less.
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John Hughes
(@Hughesy48) reported
from
Glasgow, Scotland
@virginmedia I will be lodging a complaint followed by cancelling my contract.
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Minceybhoy
(@jambala) reported
from
Glasgow, Scotland
@virginmedia I'm sorry but with all the abuse I've got I've took to the bottle and drink myself dizzy I feel like I failed my family as the internet was down !!
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Chris A
(@p0rkpiehat) reported
from
Glasgow, Scotland
@virginmedia Putting a complaint in to Ofcom as well as this has gone long past being a disgrace.
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Ian Andrew🇬🇧
(@ian46a) reported
from
Cumbernauld, Scotland
@_ran1gers_ @BazBowsk1 @virginmedia YouTube to rename one of the two signals the box sends out. I found this helped. then I got a another router and put hub 3 into modem mode and now it works as it should. The hub 3 is a terrible box.
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brazen productions- jules hussey
(@brazenprods) reported
from
Glasgow, Scotland
Just had to increase my @O2 data allowance cos my @virginmedia is so bad my phone switches to mobile data all the time.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Itachi
(@AnimeFootball1) reported
@virginmedia I'm having trouble with my internet connection and it's been happening for a couple days now, can I speak to someone
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DeeDoubleYous aka Alex 🟨🟥
(@DeeDoubleYous) reported
@virginmedia Hi sorry this is a few days later. But it went down again with a solid yellow bar and the WiFi signal showing. The steps on the website did not help.
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Neps
(@ThatLassie) reported
@virginmedia I don't pay you £30+ a month for intermittent broadband. Ridiculous amount of money even for fully functional service. Third week in a row I've logged an issue at G81. Do better.
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Sam.I.Am
(@decadeofsundays) reported
@virginmedia @virginmedia I spent about 6 hours trying to sort this out through that number and just got passed around between the different teams, having to re-explain the problem each time. Finally got it sorted in the end.
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Catherine Ham
(@CatherineMHam) reported
@virginmedia The customer advisor kept saying he couldn’t see all the information but did acknowledge someone may have ‘misheard’. Despite his assurance about 48hr reconnection we have still been text about collection of Virgin box etc. Please DM me to arrange a phone call to resolve.
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colin burke
(@twitburkie) reported
@virginmedia how do I report having NO land line phone service? Tests say no issues, when I phone the recording blathers on re broadband problem, before advising I've called re fault with TV? Then it suggests possible wait for an hour-maybe if I was sure of being correctly routed
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Irish nationalist
(@irishcatholic16) reported
@louisincairo @virginmedia Lmao who ******** are you
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Bob Evans
(@MENTALILLNESSTW) reported
@virginmedia. (1/2) After 11yrs of being with you, the other day I cancelled my account because of poor service. Myself chasing around after yourselves, to check and see if I could get service in my new address, to no avail. No one even asked if I had a telephone line in....
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Ronny Davies
(@RonnyDavies) reported
@virginmedia I think my representatives will be touch. As for help I doubt you have a time machine to correct yesterday and if you did it probably would not work!
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Virgin Help
(@virginhelp) reported
@bwiggins439 @bwiggins439 IWe am so sorry you are having trouble with this. I have tagged @virginmedia for you so they are aware. Alternatively, you can use their contact page to contact them. Thanks, VH