Virgin Media Outage Report in Birkenshaw, North Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Birkenshaw, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Birkenshaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 14: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (7%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Birkenshaw, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Airdrie, Falkirk, Bellshill, Coatbridge, Cumbernauld, East Kilbride, Motherwell, Renfrew, Bonnybridge, Hamilton, Carluke and Strathaven.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
TV | |
| Glasgow |
||
| Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Airdrie |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Birkenshaw, Scotland
Latest outage, problems and issue reports in Birkenshaw and nearby locations:
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Respawn Doesn't Respond
(@PotatoAimZero2) reported
from
East Kilbride, Scotland
@virginmedia Connection keeps cutting every 45 or so minutes. Receiving 0 to no network what so ever at any giving time. "Unstable network". Before you asked yes the router has been reset and tested multiple times. Turned off and on and yet still the same issue.
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Anne Marie McPhee
(@nuttynanaannie) reported
from
Motherwell, Scotland
@virginmedia Hi, my broadband is down again, the same result intermittent connection but I've no app access I.e netflix etc. Any idea the problem and when it will be fixed?
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Joan Murdoch
(@ThistleTigger) reported
from
Dennistoun, Scotland
@virginmedia No, it's not fixed. Same thing happening now as it did yesterday. Alexa cannot connect to Internet, yet my phone can. Echo Dot has been checked and is fine so problem is with @virginmedia
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Dave
(@savcabb) reported
from
Falkirk, Scotland
Sick of @virginmedia broadband. Constantly goes down for no reason. WiFi glitches but of course you phone and it’s never there fault Not as if it’s cheap either at over £50 a month #timeforachange #frustrated
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The Lanarkshire Laird
(@Lshire_Laird) reported
from
Motherwell, Scotland
So @virginmedia broadband and tv appears to be down (again) for hours and their webpage to check service status is offline. I’m currently having to connect my work laptop to my personal phone just to work. This is not good!
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TDR-Dazabelle 👑
(@DarrenMcGuigan5) reported
from
Dennistoun, Scotland
Anyone else having issues with @virginmedia today I can't get online no signal Nada
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Iain Montgomery
(@H0raceWimp) reported
from
Dennistoun, Scotland
@virginmedia What am I supposed to do when your systems fail and there is no-one to contact for a fix?
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Willem_Wikkelspies
(@spongebath63) reported
from
Dennistoun, Scotland
@virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!
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Willem_Wikkelspies
(@spongebath63) reported
from
Dennistoun, Scotland
@virginmedia I'm trying to contact the customer care number but I'm told thar calls are not being connected to that number (789) I'm then told to call 789 to speak to a team member...
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Willem_Wikkelspies
(@spongebath63) reported
from
Dennistoun, Scotland
@virginmedia What is going on with your customer care(?) line? I call 789, I get an automated voice telling me that calls are not being connected to this number and I'm told to call 789 to speak to a member of the team, so i call 789, I get an automated voice.........!!!!!!!!!!!!
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don mackeen
(@donmackeen) reported
from
Glasgow, Scotland
@virginmedia That's useless. The service comes and goes, so you won't compensate me. And if have to deal with a "service" that continually cuts out
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don mackeen
(@donmackeen) reported
from
Glasgow, Scotland
@virginmedia had the technician come out today after days of patchy service. Got the hub changed, and ... Service still terrible. And now I'm to wait "24 hours"...
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princealbertofmonaco
(@WeeLemLug) reported
from
Glasgow, Scotland
@virginmedia An absolute joke of call , Your advisor just told me to cancel my full contract !! He was laughing and joking with people whilst on the call to me , Can someone please call me ?
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don mackeen
(@donmackeen) reported
from
Glasgow, Scotland
@virginmedia The service checker tells me either nothing, or - as in the screenshot - something completely contradictory. There is no way to communicate with anyone and yet, strangely enough, you still charge me for a service which only works intermittently.
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don mackeen
(@donmackeen) reported
from
Glasgow, Scotland
@virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?
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Hugh Moan 💙
(@weeshug72) reported
from
Glasgow, Scotland
@virginmedia The solution is leaving so I don't have to use more electricity.
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Alexander Adair 🌙
(@AlexxAdair) reported
from
Glasgow, Scotland
@virginmedia Literally calling to cancel my package and I can’t get through
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oor Jim
(@jimnimmo60) reported
from
Airdrie, Scotland
@O2 @virginmedia probably the worst mobile phone company to deal with. Customer service is a joke. Trying to resolve fraudulent activity on my account and no understanding. Abysmal. Please go anywhere else except them. Just cut me off now.
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia The ‘step by step help’ doesn’t help. It tells me thing I already know - restart hub check connections, reset.
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bristian cungay
(@ChristianBunga7) reported
from
Glasgow, Scotland
@virginmedia As I said earlier, I’ve had no internet for the past month and continue to be charged. I can’t use most of your support services as I’ve never been sent any of my customer information @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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RAgames88
(@RAgames88) reported
@virginmedia Your service is absolutely dogsh*t!! Don’t have a clue what’s going on and then literally 1 hour before you have estimated it’s supposed to be fixed, you announce that it’s going to take another 2 days!!
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s...
(@ste1984r) reported
@virginmedia Ita not automatic according to that write up. It says i have to notify you and I've tried since yesterday but there's nowhere to register loss of service.
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s...
(@ste1984r) reported
@virginmedia So you take my money but provide no service?
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s...
(@ste1984r) reported
@virginmedia How about i refuse to pay due to no "service"
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Tracey Thomas
(@Thomas75A) reported
Why do @virginmedia make it impossible to contact them any way other than by their website or app when you have an Internet problem. Not everywhere has good mobile signal.
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🦖Leonora Christina 🦕
(@JammersMinde) reported
@EdmontonRoller @virginmedia @litfibre I was surprised after I signed up they told me that it wasn’t Virgin as I knew it anymore. It wasn’t cables, but I was told no change to their service. Then when it was installed the engineer informed me I couldn’t record anything either. I still thought it’ll be ok, but nope
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🦖Leonora Christina 🦕
(@JammersMinde) reported
@Virginmedia finally sent me a text at 13.04 today (13 hours later) to say there’s an outage, yet when I go to my account it says no issues in my area and I need an engineer. This happens every, single time I lose service. I was with @SkyUK for 2.5 years. Never had a problem!
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John Kirby
(@csljohnkirby) reported
@virginmedia The system is sending me around in endless loops, every time I ask to speak to a customer agent, he say it need to check.
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John Kirby
(@csljohnkirby) reported
@virginmedia Again, thank you, but I have now wasted enough time on it, and have made a formal complaint now. Have a nice weekend.
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Taylor
(@cpfc_taylor) reported
@virginmedia Worst internet provider in the uk