Virgin Media

Virgin Media Outage Report in Birkenshaw, North Lanarkshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Birkenshaw, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Birkenshaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Birkenshaw, North Lanarkshire, Scotland 11/20/2025 18:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Birkenshaw, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Bellshill, Falkirk, Cumbernauld, Bothwell, Renfrew, Hamilton, Airdrie, Bonnybridge, Coatbridge, Wishaw and East Kilbride.

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City Problem Type Report Time
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomMotherwell Internet
United KingdomGlasgow Internet

Community Discussion

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Virgin Media Issues Reports Near Birkenshaw, Scotland

Latest outage, problems and issue reports in Birkenshaw and nearby locations:

  • thisis_jamesg James Graham (@thisis_jamesg) reported from Glasgow, Scotland

    @virginmedia hey guys trying to get through but can’t and it seems your wee online chat is off as well. Anyone available to help. Thanks.

  • _obri3 b (@_obri3) reported from Glasgow, Scotland

    @virginmedia I tried to sign with you but apparently the extra 300/400 metres was too much effort for the workers. so one block up my mum has fibre optic best broadband with you guys. But yeah no fibre optic just down the road.. Summerston area, around the schools. John Paul academy.

  • xCOUBYx Sarah Coubrough 🤘🏽 (@xCOUBYx) reported from Barrhead, Scotland

    Anyone else having issues with their premier sports with @virginmedia

  • TichWatson Richard Watson (@TichWatson) reported from Glasgow, Scotland

    @virginmedia have turned out to have terrible customer service #pishpoor left in a queue to tell them I’m leaving. This is the third time. Slave labour using cheap call centres in Asia but charging customers through the nose

  • frebs レ カ ラ (@frebs) reported from Glasgow, Scotland

    @virginmedia your 150 and 0345 customer service numbers aren't working btw

  • graemeT2010 graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    @virginmedia wonder if you could help me got the WiFi 3.0 hub and the green WiFi light keeps flashing.

  • Iren_Ishii84 I-Ren Ishii (@Iren_Ishii84) reported from Cambuslang, Scotland

    @virginmedia are useless try calling, can’t get through...try messaging wait 3 hrs, no response, then close for the day (but we’ll get back to you! *lie) awaiting another hour at present on their messaging service. Total JOKE #virginmedia #CustomerService

  • TheRangersBear ℛᴀɴɢᴇʀs ℬᴇᴀʀ® (@TheRangersBear) reported from Motherwell, Scotland

    @johnmclaren1972 @virginmedia That was why I left them for Sky but they NEED to guarantee your price for the term of your contract now or your legally entitled to terminate your contract there and then.

  • squawkbox Will 🇪🇺 (@squawkbox) reported from Glasgow, Scotland

    @virginmedia As outlined in the original tweet, there is an issue with channel 624, France 24 English HD, the audio and video are not in sync. It is still ongoing. If you've access to it, watch the lips of the broadcaster and note they don't move in sync with the audio.

  • StevenMcKelvie StevenMcKelvie (@StevenMcKelvie) reported from Glasgow, Scotland

    When you try to find an area for your own house and @virginmedia is not in the area 😫 Adult hood sucks.

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    Yasss...my @virginmedia wifi and tele has went down...top service guys 😂

  • hotgemMGMT clair crawford (@hotgemMGMT) reported from Glasgow, Scotland

    @TichWatson @MissHykinMaths @virginmedia That's why I left them, on top of consistent broadband issues

  • samboardman99 big sam (@samboardman99) reported from Glasgow, Scotland

    @virginmedia no pictures on my up stairs TVs. Tried customer service keep getting cut off..

  • samboardman99 big sam (@samboardman99) reported from Glasgow, Scotland

    @virginmedia what's wrong with your customer service...keep going through the process then getting cut off....disgusting services.

  • Doug1tux1 Douglas lindsay (@Doug1tux1) reported from Glasgow, Scotland

    @virginmedia I am totally disgusted by your company’s disregard and lack of care towards a phone line that is not working when that phone line is part of a community care alarm system as a lifeline for medical emergencies. 24 hours is too long for a lifeline to not be working.

  • Fitzy_07 Fitzy 🍀 (@Fitzy_07) reported from Glasgow, Scotland

    @virginmedia I checked the link last night and it told me there where no broadband issues, however mines and others from the street where down. Seems to be back up and running now

  • chrismc1957 Chris McDaid (@chrismc1957) reported from Newton Mearns, Scotland

    Ok @virginmedia I’ve had no email for 2 days. Was told it was a system outage but somehow my wife and son can access theirs. What’s going on!

  • dtr1984 🏴󠁧󠁢󠁳󠁣󠁴󠁿David🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@dtr1984) reported from Glasgow, Scotland

    @virginmedia having major issues with my wifi , any reason for that to be the case

  • squawkbox Will 🇪🇺 (@squawkbox) reported from Glasgow, Scotland

    @virginmedia It only happens with this channel, it doesn't happen with any other channel. The issue also affects a friend of mine that lives in Birmingham, so suggests an issue with the source. I have rebooted, same issue.

  • IAmPStew Paul Stewart (@IAmPStew) reported from Barrhead, Scotland

    Gonna answer your phones @virginmedia am wanting to cancel my account! Been on hold for over 40 mins!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • oliver_jgm Oliver Gard-Murray (@oliver_jgm) reported

    @virginmedia My internet went down yesterday. After 1.5hrs on the phone with unhelpful and rude tech support, I was told it would be back online Friday. How are you supporting your customers during the pandemic when you don’t even provide the service we need to work remotely?

  • terrorhertz Paul Lawford (@terrorhertz) reported

    @SQRLTV @virginmedia I had this EXACT same conversation. They told me I was on a “legacy contract” and couldn’t change it. I even asked to drop my broadband to 100mb, lowest TV Package, and lowest phone. And they offered me £1 off for the £61 they wanted. New customer gets same deal for £42 😕

  • clarkyclarky7 Nathan Clark (@clarkyclarky7) reported

    @virginmedia why am i only receiving 5% of total data speeds, and intermittent dropping today... no good when your WFH... you customer service lines are hideous, hence resorting to social media

  • adjstreams ADJStreams (Live on Twitch NOW) (@adjstreams) reported

    @virginmedia, scratch what I said about wanting M500, not sure I'm confident I'd get what I pay for when I get this currently through the network test: "There's a network issue which maybe affecting your broadband service"

  • pscanning PAUL CANNING (@pscanning) reported

    @virginmedia not very good customer service ignoring messages about broadband issues. Meant to be getting up to 600mbps and getting 100, less than ever b4. I am not phoning and holding for 1hr+ again, just to be fobbed off by someone who clearly had no idea how to fix the issue!!

  • FredrikScholtz Fredrik Scholtz (@FredrikScholtz) reported

    @virginmedia website says there are no issues I pay for 200mb connection I am currently getting timed out on web pages using a wired connection - no phone support and no faults reported - top service Once again - can someone pls sort out the issue

  • ADRyde2 Alex Ryde (@ADRyde2) reported

    @virginmedia is there a way to request to bring broadband to my area, keep saying write your details down but 2 years later still have bad Internet.

  • MaireadRG Mairéad Rose (@MaireadRG) reported

    @virginmedia I would like a response to my complaint please.

  • dcstretch Dave Copeland (@dcstretch) reported

    @BethAshton @virginmedia @bt_uk is the way to go chum. Very few problems and you don’t have to have installers in. Plug and play.

  • maddiegran MxxxxM (@maddiegran) reported

    @virginmedia Help!! No response to our issues. No BBC4. No catch up issue C501. No landline for 3 weeks. No response. When we phoned. What do we do???? Paying over £100 a month!!!!!