Virgin Media Outage Report in Birkenshaw, North Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Birkenshaw, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Birkenshaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Birkenshaw, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Hamilton, Cumbernauld, East Kilbride, Motherwell, Airdrie, Falkirk, Larkhall, Bellshill, Bothwell, Blantyre, Strathaven, Uddingston and Coatbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Hamilton |
Internet | |
| Glasgow |
Internet | |
| Cumbernauld |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Birkenshaw, Scotland
Latest outage, problems and issue reports in Birkenshaw and nearby locations:
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Laura 💙
(@LaurzieJayx12) reported
from
Banknock, Scotland
I really don’t want to be going to Edinburgh tonight! Bad enough I’m gonna have to watch the game on the virgin media app on my phone, but it’s also bloody freezing 😭
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Why have you charged me £24.99 for a mobile SIM that I never asked for?
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Ragdoll_2009💫🏁😽🦖
(@2009Ragdoll) reported
from
Glasgow, Scotland
@virginmedia Seem to be having issues with Internet connection in G20 area of Glasgow. WFH so it's causing issues, any help welcome.
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James 🇬🇧
(@JG1872_) reported
from
Glasgow, Scotland
@virginmedia my wifi has been down since 7 what’s this all about?
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Allan McPike
(@TheDailyScrum) reported
from
Glasgow, Scotland
@virginmedia I did, that was their reply. Waiting on a supervisor calling back. Telling your customers to switch to low resolution and low sound quality seems to be the answer.
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maverick
(@maverickMMI) reported
from
Glasgow, Scotland
@virginmedia I got a new box replaced yesterday am by your engineer. It was saying there is a c1020 error. Your engineer said every new installation is being affected because of a registration outage but would be fixed last night. Same problem this morning. Any updates?
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Hilary Glen 💉
(@hipsytips) reported
from
Milngavie, Scotland
@virginmedia I have been advised many things including the obvious ‘turn it off then on again’, ‘we’ll reset your boxes from here’, ‘unplug the Ethernet cable to your hive’, ‘there’s an issue in your area being worked on’ etc etc ad infinitum….
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Allan McPike
(@TheDailyScrum) reported
from
Glasgow, Scotland
Can watch Prime in ultra 4k hd via @virginmedia but apparently my mesh WiFi is rubbish so I need to watch my recordings in low resolution. Also couldn’t care less as apparently I only pay for live TV, recordings aren’t included. It’s 2021 not 1991 fix your 360 service.
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Michael Harkin
(@harkz9) reported
from
Cambuslang, Scotland
@virginmedia Already done this. Automated message saying they expect the problem to be fixed by 4p.m. No good. Another day ruined. Disgraceful customer service. Can't speak to a human
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Hilary Glen 💉
(@hipsytips) reported
from
Milngavie, Scotland
@virginmedia Well let’s see how we get on? Based on all my previous interactions it will take a while with no resolution but I’m ever the optimist
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Ed Crick
(@edcrick) reported
from
Glasgow, Scotland
Anyone else getting serious relentless intermittent issues with @virginmedia in @Glasgow_Live @GlasgowWEToday it's got to be #COP26 related but they aren't admitting it. I can't do my job
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Michael Harkin
(@harkz9) reported
from
Cambuslang, Scotland
@virginmedia Yet again 11:30p.m has been and gone. Still not working. Blatant lies. My wife is working from home and needs WiFi. Already had 2 take a days A/L due to this. Any update?
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Saiful Ramli
(@saifulfazli) reported
from
Glasgow, Scotland
@TalkTalk internet down again. More talk less action. @virginmedia please contact me ASAP.
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Iain Montgomery
(@H0raceWimp) reported
from
Glasgow, Scotland
@O2 I have just investigated your Volt benefits. According to your site, I'm not eligible because @virginmedia isn't available at my address. I'm sending this on their WiFi, having been a customer with them and predecessor companies for about 20 years.
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Michael Harkin
(@harkz9) reported
from
Cambuslang, Scotland
@virginmedia No. Still not working. My wife usually works from home. She has had 2 go elsewhere this morning which affects the school run later on. Any idea when service will resume?
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John Simpson
(@JohnSimpsonBIM) reported
from
Gartcosh, Scotland
@virginmedia Broadband down in G69. Is this being looked at?
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Michael Harkin
(@harkz9) reported
from
Cambuslang, Scotland
@virginmedia OK thanks. Will phone up tomorrow and cancel account. 2 days without WiFi and I am paying full price for a service. Not your fault mate. Appreciate the help
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Alan Martin Lappin
(@GiggsyBlantyre) reported
from
Hamilton, Scotland
Is anyones @virginmedia telly not working? In G72 specifically. Can’t contact them via phone, and when I try to use the service status tool, it’s unavailable.
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Hilary Glen 💉
(@hipsytips) reported
from
Milngavie, Scotland
@virginmedia So. Tried that. After lots of verification it is now asking what my question is. Having spent many hours explaining the issues to various members of your fault dept you’ll understand I’m not keen to type it all in now 🤯🤬
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Michael Harkin
(@harkz9) reported
from
Cambuslang, Scotland
@virginmedia The problem still not fixed. Have sat since Saturday night without WiFi. The problem was supposed 2 be fixed by 4p.m. Any update?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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JLT
(@YungSpvnach) reported
I had Hyperoptic for 3 years and never had an outage. Had to move to @virginmedia in my new place and there are at least 1/2 outages a month. Some big company like that can't even keep the internet stable 🙄
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:: christina ::
(@christinalul) reported
@virginmedia And that's if I'm lucky to get through instead of the message "we can't run a test on your services right now". Also can never access the admin website online even when I reset the hub as it says "another device is logged in" which is bull
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Spencer 123
(@Spencer83809805) reported
@virginmedia hello, I will be switched to your fibre home phone service on 12 July. You say that I will be sent an adapter in the post to connect my phone to the Hub. The problem is that my master socket is not near the hub, so it's not an easy swap. I need a cable run!
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Lexie Louise
(@Alex_OllyM_NH) reported
@virginmedia She won’t know until next month. She is unsure due to being made to feel stupid and now she is anxious to ring back again
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Tom Pinnock
(@tom_pinnock54) reported
@virginmedia Yes. In the first tweet it says that I spoke to a customer service agent. However, the refund is now concern number 2 due to VM telling credit agencies that I missed a payment (which I didn't, and actually paid twice). Which to me is worse - and also just wrong.
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Cinnamon
(@cinnamongws) reported
@virginmedia Who in this era uses wired connection? Be for real, just WiFi and it’s not a total loss of service, but it is CONSISTENTLY ****, slow and keeps saying no internet or things just won’t load
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Baron-sama
(@ItsBaronInnit) reported
@virginmedia @SpaghettiRip Terrible line, terrible support and terrible customer service are probably part of it lads.
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Amy 🧣🪩
(@amyrebeccatweet) reported
@virginmedia please cancel my account with you. We have been overcharged since September, I have called up every month to be PROMISED this would be resolved and it NEVER is. Sick of it now and want to leave this awful service
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Amy 🧣🪩
(@amyrebeccatweet) reported
@virginmedia Sick of calling in every month it’s a waste of time as it’s never resolved. We changed contract in sept 22 yet have been charged 50pounds each month. Last time I called the guy even sent us email confirmation that we should be paying 22 pm so why are we still being charged 50?
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Erica Weir
(@EricaWeir18) reported
@I have had issues constantly with my tv and Wi-Fi. It’s going off for hours at a time for the past 3 weeks. Trying to speak with someone who can help me is ridiculous. I have raised a complaint and heard nothing. I work from home!! It’s off again. Do better @virginmedia