Virgin Media Outage Report in Birkenshaw, North Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Birkenshaw, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Birkenshaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Birkenshaw, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Falkirk, Cumbernauld, Hamilton, Airdrie, Motherwell, Renfrew, Carluke, Bellshill, Bothwell, Bonnybridge, Coatbridge, Wishaw and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Falkirk |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Falkirk |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Birkenshaw, Scotland
Latest outage, problems and issue reports in Birkenshaw and nearby locations:
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Paul Ford 🏴🇪🇺
(@Paul_Ford80) reported
from
Hamilton, Scotland
@virginmedia Hi, any issues affecting ML3 0QJ? Had no service on my broadband for about half an hour and its been on and off all day. Thanks.
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Tony McCaffery (he/they)
(@tonymccaffery) reported
from
Glasgow, Scotland
Hey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.
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That Glasgow Florida Family🏴🏳️🌈
(@GlasgowThat) reported
from
Cambuslang, Scotland
@virginmedia Bullshit! I’m gonna do everything I can on social media to let everyone know what a **** customer service and service you supply. This is not a one time thing it has been constant. I will ensure anyone thinking about joining to go elsewhere. Keep checking my page and you will see
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David A
(@tofolo_1) reported
from
Glasgow, Scotland
@virginmedia how do I contact the help team? Recently joined and trying to setup billing / online account says to call you. But 0345 is 30p a minute. Can't find webchat, can't find text thing, don't have a live landline yet. I can access the dark web easier!
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That Glasgow Florida Family🏴🏳️🌈
(@GlasgowThat) reported
from
Cambuslang, Scotland
Virgin Media @virginmedia should be investigated by Ofcom they are taking money from people while not supplying a service. They are providing a substandard service when the do supply it. Major areas of Glasgow no internet until Jan 5th. Do not join this company they are the worst
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Craig Reid
(@reid2131) reported
from
Larkhall, Scotland
@virginmedia He came at 0730 Saturday. All fixed by 0755. The cable outside was cut. No signal getting in. All fixed so easily by the engineer
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dios mio la creatura 🏳️🌈🇺🇦
(@lordofanywhere) reported
from
Glasgow, Scotland
@virginmedia is a complete and utter joke in Glasgow. Apparently there is a fault and won’t be resolved until January 5th. On Twitter, they redirect us to the service status page, which is “experience some problems” and we can’t check service status. Compensation is in order.
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Craig Reid
(@reid2131) reported
from
Larkhall, Scotland
@virginmedia First of all, they said it would take 24 hours, then they said it would be working for 8am. Then a fault in the area, then there’s a delay in getting a test signal to the router. I’d just like the full functioning broadband I was sold.
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David A
(@tofolo_1) reported
from
Glasgow, Scotland
@virginmedia Are you kidding? I am not paying 30p a minute to call you. The contact us page says webchat but no link? It also says some text service but no number? Are you also just making it impossible to get in touch. If this becomes any harder to set up billing I will cancel....
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Fiona Sandford
(@sandford_fiona) reported
from
Glasgow, Scotland
@virginmedia no broadband for hours now in G20 - can you help?
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Craig Reid
(@reid2131) reported
from
Larkhall, Scotland
@virginmedia I had a quick start broadband kit sent out. I fitted it all. No broadband, despite 6 calls to your “help” line. Been told a different fault each call. Can this be looked into?
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Naveed Asghar
(@naveedasghar) reported
from
Glasgow, Scotland
@virginmedia @stephenblack32 Shocking to say the outage fix could take up to 5th Jan in Glasgow. over a week with no internet during the festive period is unacceptable. I will be cancelling my virgin fibre today.
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Elaine Byrne
(@ElaineB50245734) reported
from
Glasgow, Scotland
@virginmedia I have a complaint and cannot find a email address for it
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David A
(@tofolo_1) reported
from
Glasgow, Scotland
@virginmedia Perhaps if you read my messages? 1st message said I don't have a land line. 0345 is 30p a minute on O2 PAYG (your merger partner) This is a sign of customer service to come. I will cancel before my connection date. Thanks for confirming my fears about virgin.
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Pauline Campbell-Jones💫🏁😽🦖
(@Lealea2009) reported
from
Glasgow, Scotland
@virginmedia broadband and TV down for 12 hours, having to tether to my mobile so that I can work from home today. 🙁
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Krisy 🏴 🇬🇧
(@KrisyFaeGlesga) reported
from
Glasgow, Scotland
I ******* hate @virginmedia these clowns are worse than council workers!! Thank **** I cancelled
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Babs 🤍
(@babslp_xo) reported
from
East Kilbride, Scotland
@virginmedia why does your password reset function not work? Page says it’s down for maintenance when you click the reset link, been like this since I joined you in August and I need access to change my DD date
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Claire Webster
(@claireWeb) reported
from
Glasgow, Scotland
@virginmedia is there an issue with G3 area of Glasgow? Service checker not working either?
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Wilson
(@wilsonfkp) reported
from
Glasgow, Scotland
@virginmedia I guess it's being restored, I'm on a wired connection and last night and early this morning was like connecting and disconnecting, a bit unstable but I guess your team is working on it
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🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia WiFi down? , app down?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Zak Armstrong
(@ZakArmstron2001) reported
@virginmedia @VMSolutions_ I have Netflix set up with my package but don’t have the email to register it won’t allow me to sign in can I have some help
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Dawn
(@auntDawnierat) reported
@virginmedia we’ve been customers since you took over from NTL & due to your price hike making it impossible for a pensioner to afford your service so we are leaving on 24/04 you decide not release our landline number which would make life easier for him! #awfulcustomerservice
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corby
(@Ian66232919) reported
@Avillafan @virginmedia My dad has got plusnet and to be honest when ever I have had to deal with them on his behalf it’s been easy and quick. He’s also never ever had any service problems. He’s never complained to me about going off line in about 4/5 years
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Lewis
(@LewisC231999) reported
@virginmedia Doesn't matter now as they had to cancel my contract with bt until I get a better deal with you guys am paying £42 for a 500mbps and am only getting 200 I need engineer to come fix problem as its fine at your end when you test it but my end is always the problem
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Albie Nisse
(@albienisse) reported
@virginmedia Already had a technician in and he found nothing wrong it’s legit just ur service that just doesn’t work
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kevin hobbs
(@hobsie76) reported
@virginmedia - what a joke company you are!!! Valued customer for 17 years with no discounts or complaints! Now Wi-Fi only works in one room despite being in 240mbs package - Virgin only offer a booster for additional £8 per month - joke of a company
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hazzaz
(@hazzazlol) reported
@mikedale @virginmedia did you do anything special Mike? Mine’s still down in B31, has been for about 2 hours
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Andy Matkin
(@andymatkin) reported
@virginmedia I’m not a tech dinosaur alright and I’m not going round in circles with these questions. Can you confirm if there are any issues seen elsewhere with the same issue? And/or you have someone looking into this?
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AVillaFan.Com
(@Avillafan) reported
@Ian66232919 @virginmedia Always been a nightmare. I used to switch between them and sky for TV/Internet. I tried BT Internet 3 years ago and haven’t looked back. Better service and customer service. The other two are all about new customers.
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Rick Masters
(@MasterSparky) reported
@virginmedia Every single time... I was promised I wouldn't hear another thing from virgin by the last manager..... I've had countless emails and letters since 🙄 I did everything right yet I'm getting absolutely hounded by your awful customer service. Please stop these threats