Virgin Media

Virgin Media Outage Report in Birkenshaw, North Lanarkshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Birkenshaw, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Birkenshaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Birkenshaw, North Lanarkshire, Scotland 01/21/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (58%)

    Internet (58%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Birkenshaw, North Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Coatbridge, Falkirk, Bellshill, Bonnybridge, Hamilton, Uddingston, Cumbernauld, Airdrie, Motherwell and Renfrew.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomCoatbridge Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomFalkirk TV
United KingdomGlasgow Internet

Community Discussion

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Virgin Media Issues Reports Near Birkenshaw, Scotland

Latest outage, problems and issue reports in Birkenshaw and nearby locations:

  • AG_Developer Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland

    Come on @virginmedia, this is getting ridiculous now. Been without Internet for over 24hrs - ever since yesterday's maintenance at 9am. Still not got my Oomph unlimited data to help ease the pain either and no ETA on fix. This is beyond silly.

  • graemeT2010 graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    @O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia

  • NasceraMahria Algerish Lass 🏴󠁧󠁢󠁳󠁣󠁴󠁿💚 (@NasceraMahria) reported from Airdrie, Scotland

    @virginmedia honestly your service is shite

  • gturner1969 Graeme Turner 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇮🇹 (@gturner1969) reported from Glasgow, Scotland

    @virginmedia absolutely zero signal in Glasgow G20 area. No channels are showing???

  • Pirastu88 Simone Pirastu (@Pirastu88) reported from Glasgow, Scotland

    @virginmedia Nothing, same problem. I tried from laptop and from the phone.

  • Jockthrax Gallagher D (@Jockthrax) reported from Airdrie, Scotland

    @virginmedia Possibly the worst company I have ever dealt with. Cut off twice. I only wanted to buy a new remote. Absolute shambles of a company. Disgraceful customer service.

  • alesbales Eilidh Grant (@alesbales) reported from Glasgow, Scotland

    @reganj3 @virginmedia That's not good.. so rude.. hope you get somewhere with it all soon

  • LoraineRiddick2 Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!

  • AG_Developer Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland

    @virginmedia Is there any ETA on issue resolution?

  • GiggsyBlantyre Alan Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    @mcneill1967 @virginmedia Not filling me with confidence! Phoned for update, boy said he could help, which he couldn’t. Asked to be put through to CRT, “I’ll do that”. “Hello, Retention Team”. Nope.

  • bhoy_al Alan 🍀 (@bhoy_al) reported from Glasgow, Scotland

    Never ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.

  • GiggsyBlantyre Alan Lappin (@GiggsyBlantyre) reported from Hamilton, Scotland

    Here @virginmedia - any idea of some suggestions please, on how to contact your complaints/Customer Relations Team about a complaint I’ve submitted? Tried phoning, passed from pillar to post in the sub-continent, and getting nowhere. Two words: NOT GOOD ENOUGH.

  • FrancescaDocher Francesca Docherty (@FrancescaDocher) reported from Overtown, Scotland

    Keep seeing these adverts for @virginmedia for stream. I can't get a signal if I am more than 6 feet away from the router and the signal booster they sent out is useless won't be bothering with their new service as tge service I have now is rubbish

  • Pirastu88 Simone Pirastu (@Pirastu88) reported from Glasgow, Scotland

    @virginmedia Yes, I did. I must wait 24 hours to see if they solved my problem. Thank you very much 🙃

  • ryanjkirk92 Ryan Kirk (@ryanjkirk92) reported from Overtown, Scotland

    @virginmedia Is there any issues in ML2 as my broadband has dropped off a few times in the last hour. Light on the hub is still solid white though.

  • jpcarr85 James (@jpcarr85) reported from Glasgow, Scotland

    @virginmedia Folks, wifi down in Glasgow

  • AG_Developer Arek Kwapis (@AG_Developer) reported from Falkirk, Scotland

    @virginmedia Unfortunately no. I've spoken to multiple agents all day and an engineer is scheduled for tomorrow. If it isn't intermittent outage, it's a massive speed decrease (currently getting 50Mbps down/3Mbps up on a Gig1 line, usually 800Mbps down/55Mbps up)

  • DNSandilands David Sandilands (@DNSandilands) reported from Falkirk, Scotland

    @virginmedia Yeah but then I realised you can't use a 192.168.1.x network with the hub either 🙃 so sadly into modem mode it goes.

  • LoraineRiddick2 Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!

  • LoraineRiddick2 Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • GwailuJ J. (@GwailuJ) reported

    @flossybball @virginmedia I was with them for 12 years. The issues happen when your contract is finished and you call a month in advance to let them know you will not be renewing. After they offer you a deal and you say no thanks they ask you to think about it. They then continue to charge you monthly

  • HenleyDB Henley (@HenleyDB) reported

    @virginmedia How is your support SO BAD? It's bottom of the barrel. Truly frustrating and takes hours.

  • ShanusGoldberg Shane Goldberg (@ShanusGoldberg) reported

    @virginmedia hey my internet is down in old street, London area, around Featherstone street. I’ve checked your website to see if there are any issues and it says there aren’t any. Can you confirm this please?

  • Iwillreturn Juan Van-Volstenshnit (@Iwillreturn) reported

    @virginmedia Constant hub reboots, which quite clearly coincides with general mobile data drop outs. Yes customer care are unable to recognise this as its not on their script.

  • SPH1964 Stevie (@SPH1964) reported

    @virginmedia I haven't. Will give that a try. Been with Virgin since the NTL/Blueyonder days, so 30+ years. Don't really want to leave but outages/fix times/CS awful in last 12 months, and City Fibre is now an option. I've WFH for 12 years & can't rely on Virgin anymore

  • NorthernSaint72 Paul Wilcox (@NorthernSaint72) reported from Barrhead, Scotland

    @virginmedia your broadband service is woeful. Every single day for months it goes off. Stuck in a contract that does not provide the service we pay for. All we are told there is an issue in our area. You won’t have any customers here soon.

  • callumburns2008 Callum Burns (@callumburns2008) reported

    @virginmedia Would help if your Indian advisors stayed on the phone instead of hanging up on me because they don't have a clue what they are doing. Shambles of a company how hard is it to cancel an engineer appointment, f me.

  • _Nikolius_ Nik (@_Nikolius_) reported

    @virginmedia Will be a shame when you're replaced with AI like chat GPT. Thanks for the help, atleast some of virgins money was wasted paying you, so not a complete loss for me I guess.

  • Lamb0fGodd Andrea 🎃🖤 (@Lamb0fGodd) reported

    @virginmedia hey I'm trying to cancel a SIM deal that you included with my TV package however I have never used the SIM, so do not have a phone to use it in and no way of actually cancelling it and you are going to start charging for it next month? How can I cancel it?

  • GwailuJ J. (@GwailuJ) reported

    @flossybball @virginmedia Hours on the phone talking to morons who say they want to help they charge again so you call again, and again and again then they call their bailiffs. @virginmedia are bullies, I am in contact with elderly people they are still bullying. Scum of the earth money grabbing scammers.