Virgin Media Outage Report in Birkenshaw, North Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Birkenshaw, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Birkenshaw and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (17%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Birkenshaw, North Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bonnybridge, Bellshill, Hamilton, Uddingston, Cumbernauld, Airdrie, Motherwell, Falkirk, Renfrew, Carluke and Bothwell.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi |
Community Discussion
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Virgin Media Issues Reports Near Birkenshaw, Scotland
Latest outage, problems and issue reports in Birkenshaw and nearby locations:
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Jack Laffey
(@jacklaffey) reported
from
Glasgow, Scotland
@virginmedia Oh gosh Are you retarded? I wont be checking outages Get Acc. 327223503 switched back on as per your email dated 26/02/21 with quoted payment ref 327223503001 Your actions have resulted in me having to break lockdown to access WiFi for my work & homeschooling Return my service
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SUSAN LAING 🕸
(@SUSANLAING2) reported
from
East Kilbride, Scotland
Hey @virginmedia @alexa99 @AmazonUK is there an issue with any of you or all of you? Intermittent broadband and my echo will not connect?
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Marc
(@marcmcb11) reported
from
Glasgow, Scotland
@the_pieface @virginmedia Been with them a year now and only recently had problems don’t know if they are maybe upgrading a lot at the Moment or not?
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David Houston
(@hoostie101) reported
from
Glasgow, Scotland
@virginmedia as a 25 year plus customer I’m shocked by your behaviour. I got £4.50 increase notified mid jan and called virgin. I was given automated option that said no increase (your system). Now virgin say no record and have introduced increase 😡. Shameful
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Angela Kyle
(@Lomondsmum) reported
from
Wishaw, Scotland
@virginmedia @virginmedia done all the usual troubleshooting. Finally got through to customer service and a new hub is being sent out. Initially in 5 days but I escalated it and it’s coming in two. I still find this unsatisfactory though because we need to work from home.
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Neil Crossan
(@quietarea1) reported
from
Glasgow, Scotland
@virginmedia virgin business. Phoned 4 times seemingly had signal sent to fix. Nothing happened at all. Over promised under delivered
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Darren of Mcilvaney
(@bawz) reported
from
Renfrew, Scotland
@taff_owst @Twitch @KCOMcare ah. load on the exchange (assuming you're on adsl?) or your isp throttling your downstream bandwidth then 🤔 I know virginmedia were/are doing this once you pass 1gb down, albeit there should still be sufficient headroom to watch streaming with no issues 🤔 bizarre!
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SUSAN LAING 🕸
(@SUSANLAING2) reported
from
East Kilbride, Scotland
@virginmedia Thanks for the reply the issue seems to be resolved now
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NicolaFayxo
(@N_febfWESTLIFEx) reported
from
East Kilbride, Scotland
@virginmedia SORT YOUR TEAM AND SERVICE OUT.
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Helen McDermott
(@HelenMcD1967) reported
from
East Kilbride, Scotland
@virginmedia Engineer coming but 2 days too late. If not fixed tomorrow we are leaving. You should have been all over this. Call centre cut us off. Engineer gave us his number but couldn’t fix. No signal apart from part of downstairs and room above room where router is. Shocking!
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Pulse Breakfast Show
(@pulse_breakfast) reported
from
Barrhead, Scotland
Just typical of @virginmedia they seem to be more down than up!
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Kevin Keenan
(@Kev_Keenan) reported
from
Hamilton, Scotland
@virginmedia I am paying for 600mb broadband but for over a month I have never seen speeds above 75mb. Tried the online advice, no change. Can’t get through to customer service as waiting times are over an hour. Any hints? It’s been a year of lockdown so not buying that excuse.
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Gary Robinson 🇧🇬🏴🇪🇺
(@ragazzoscot) reported
from
Coatbridge, Scotland
Help @virginmedia! Trying to reset my account password and stuck in a password reset loop - keep getting taken back to first page of reset process.
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Craig wants indy
(@lordchaff) reported
from
East Kilbride, Scotland
@virginmedia filled in an online complaint form two weeks ago and have heard absolutely nothing. Customer service with virgin is non existent
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Roddy Scott
(@theroddyscott) reported
from
Kirkintilloch, Scotland
@virginmedia terrible customer service while on the phone to one of your technical staff tonight... put on hold as they don’t have an answer then cut off not once but twice... shambles 😡
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Dr Yousef Abul-Haija
(@YousefAbulHaija) reported
from
Bishopbriggs, Scotland
Hey @virginmedia I have an important online meeting to attend and my wifi isn’t working. Help please
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Helen McDermott
(@HelenMcD1967) reported
from
East Kilbride, Scotland
A new @virginmedia customer since Wednesday and still having problems but customer service hung up and when called back to say visit not till Tuesday. Going back to BskyB as soon as get to speak to Virgin again. Dreadful CX!!
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Angela Kyle
(@Lomondsmum) reported
from
Wishaw, Scotland
Really getting fed up with the dropping of my home wifi signal @virginmedia I have used all my mobile data due to thisand my husbands conference calls are terminating. Have tried calling but getting no where fast. 😡
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Jack Laffey
(@jacklaffey) reported
from
Glasgow, Scotland
@virginmedia My service isn’t working No WiFi No television Account no. 327223503 Get it sorted
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Iain Dunbar
(@_iain_dunbar) reported
from
Cambuslang, Scotland
@virginmedia also it’s amazing how responsive the chat is when you are trying to upgrade but how unresponsive it is when trying to cancel. #virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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David Caulfield He/Him 🏴🇪🇺
(@dmckatana) reported
@virginmedia I now know what the problem was and I will be raising a complainkt and speaking to ofcom with regard the way you company runs
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Tim Sluman
(@iljs8966) reported
@virginmedia Hi @virginmedia did you get anywhere with sorting our issue ASAP?
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أم سهيلة
(@ummsuhaila) reported
@virginmedia 👎👎👎👎👎👎🤲 I been years with Virgin now unexpected circumstances want to cancel they charge zilly fees doesn't matter to them if you struggling in this difficult times they just want your money facing to pay 6 month fees for a service no using
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david cowie
(@Davidcowie1967) reported
@AHydes2 @virginmedia Yeah mate had same problem last night trying to get through there should be a better way on the website to give your 30 days notice in this day and age
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Harry Maw
(@MorefromMaw) reported
from
Bathford, England
@virginmedia What do you think my problem has been this whole time? No one will answer me
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Mark Wildman
(@ItsWildman) reported
@virginmedia Ok, and in the likely event that I can't get a hold of someone in the times when I am not working or looking after my kids, I just let the contract roll on and take the financial hit? In short, give more money to Virgin to reward their poor performance?
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Mike Sullivan
(@MustntCrumble0) reported
@virginmedia They are not. And the technician connected to my gun and intimated the problem was just my end. Which is why I find the cluster of exactly the same issues in my village interesting....
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Leanne Thelma
(@leannethelma) reported
@virginmedia The service status checker doesn’t say engineers are working on it. It says “we’ll be working in your area soon.” Is the delay to fixing the outage a staffing issue?
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Razvan Neacsu
(@RNeacsu) reported
from
Didcot, England
@virginmedia And yes I called to your outage number, apparently there is no known issue in the area. Even though last night at 11.30pm in the app the status check showed every service is down, even though they weren't down last night. This happens only during working hours.
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one-day
(@Bircroft) reported
@virginmedia hi, I’ve been waiting a week to have a land line number ported over, how can it take this long ? Also I’m paying for this service but can’t use it yet !