Virgin Media Outage Report in Kirkintilloch, East Dunbartonshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkintilloch, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkintilloch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (35%)
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Wi-fi (11%)
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Total Blackout (9%)
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E-mail (3%)
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Phone (1%)
Live Outage Map Near Kirkintilloch, East Dunbartonshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Airdrie, Motherwell, Bonnybridge, Renfrew, Bellshill, Coatbridge, Clydebank, Wishaw, Paisley, Cumbernauld, Hamilton, Bothwell and Erskine.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Airdrie |
Internet | |
| Glasgow |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Kirkintilloch, Scotland
Latest outage, problems and issue reports in Kirkintilloch and nearby locations:
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Mhairi Phillipson 💙
(@lucken_fiddler) reported
from
Glasgow, Scotland
@virginmedia I have had no broadband in G75 8 area of East Kilbride since 10.30pm on 3/11. We've had 4 rolling fix times which now says 14.15 today. tried your WhatsApp - told you are not taking anymore fault reports. Can you give honest fix time please?
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Tony McCaffery (he/they)
(@tonymccaffery) reported
from
Glasgow, Scotland
Hey @virginmedia, can you help please? I’ve never plugged a landline phone to my router since becoming a customer. (I never needed one til now). So I just took the voip/landline adapter out the box and it’s broken. How do I get a new one so that I can plug in a landline? Thanks.
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rach ✨
(@seawxy) reported
from
Motherwell, Scotland
been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of house 🖕🏽
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Anne Marie McPhee
(@nuttynanaannie) reported
from
Motherwell, Scotland
@virginmedia Thanks. I'll try that. When I do a status check it flags Tivo right away but shows no issues with broadband or phone when I then run a broadband check it says there's an intermittent fault in my area. !
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Paul Ford 🏴🇪🇺
(@Paul_Ford80) reported
from
Hamilton, Scotland
@virginmedia Hi, any issues affecting ML3 0QJ? Had no service on my broadband for about half an hour and its been on and off all day. Thanks.
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wolfofwhickham
(@wolfofwhickham) reported
from
Glasgow, Scotland
@virginmedia Very simple .... I never had paper billing it started and I keep getting charged for it .... and no matter what is discussed or sorted on a call wotyncustomer services it keeps getting charged. ...
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Anne Marie McPhee
(@nuttynanaannie) reported
from
Motherwell, Scotland
@virginmedia OK. That's fine . Every time I service check my broadband it tells me there's a fault in my area and its being investigated and to come back in 24 hours and it will be looked into but when I do this it just gives the same response . Its very confusing. And not very helpful at.
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wolfofwhickham
(@wolfofwhickham) reported
from
Glasgow, Scotland
@virginmedia Weeks ago and everyone nothing shows on the tracking.... its a basic issue that needs resolving can u assist direct ? Need to have some good service from you as today this will be putting people off and I'm certainly not recommending you as it stands
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Andrew Bradley
(@AndrewTOG) reported
from
Glasgow, Scotland
Well no @F1 the. Thanks to @virginmedia failing and not connecting. No customer support open and no response online… what dark age company is this ?
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Krisy 🏴 🇬🇧
(@KrisyFaeGlesga) reported
from
Glasgow, Scotland
I ******* hate @virginmedia these clowns are worse than council workers!! Thank **** I cancelled
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Wilson
(@wilsonfkp) reported
from
Glasgow, Scotland
@virginmedia I guess it's being restored, I'm on a wired connection and last night and early this morning was like connecting and disconnecting, a bit unstable but I guess your team is working on it
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rach ✨
(@seawxy) reported
from
Motherwell, Scotland
been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of my house 🖕🏽
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Kieran Reynolds
(@keybo7) reported
from
Clydebank, Scotland
@virginmedia How did folk manage to buy these when site down?
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wolfofwhickham
(@wolfofwhickham) reported
from
Glasgow, Scotland
@virginmedia are you going to answer any of my complaints???? It's been weeks How can you keep getting my bill wrong ? Spoke to your agents many times .... Poor poor service ..... #poorservice #badservice #bad
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TheGodofPod (Movie Daft)
(@TheGodofPod) reported
from
Clydebank, Scotland
@toptenpods @skytv I to have fell victim to this, but via Virgin Media, who it took fully 2 days to cancel with. Horrible experience for Mrs B.
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Wilson
(@wilsonfkp) reported
from
Glasgow, Scotland
@virginmedia seems to be down in Renfrew... No internet for tonight 😭
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Crawford Milne
(@CrawfordMilne) reported
from
Glasgow, Scotland
So @virginmedia won't send out a technician because the signal coming into my house is fine - even though I keep telling them it's a problem with the WiFi from the router. I was offered a technician at a cost of £25 !! Absolutely disgraceful customer 'service'.
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Scott stafford
(@scottstafford87) reported
from
Glasgow, Scotland
@virginmedia It’s connected to the network
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Anne Marie McPhee
(@nuttynanaannie) reported
from
Motherwell, Scotland
@virginmedia Hi, it's been like this since last Thursday. Our Tivo box is constantly flashing and apps don't work as we have no Internet probably. Internet not worked since then. Its a real issue as we need Internet to work.
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Holly McCormack 🏴
(@Hollz2012) reported
from
Paisley, Scotland
It seems I made a good call using the OVO priority link this morning and not one through virgin media. Joined a virtual queue of around 12,000 that took half hour and although would like to have been lower down at the gig, I can’t have many complaints. #peterkay
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Vernon
(@Lou_Vernon_) reported
@virginmedia on the phone with one of your customer service reps to discuss ongoing WiFi issues and after 30 minutes on hold, I think I can safely assume she's forgotten about me. Fantastic.
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jeniveve99
(@jeniveve99) reported
@01QBiC10 @VirginMediaIE @virginmedia No point canceling I tried to cancel this morning due to the delays in customer service and I was on just as long
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James
(@James94152362) reported
@virginmedia your 'customer service' and fees are criminal. A loyal customer, being ripped off for £240 when I wanted to take you to my new home is another level. I will be cancelling mobile contracts and never be taking out an extortionate broadband/TV deal with you again #CISAS
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Nader Jegham
(@Naderjegham) reported
@virginmedia useless CS I have internet issues and nobody can sort it out. I am sacking you. @SkyUK looking forward to signing up with you soon.
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Jonny
(@mancmaestro) reported
@SkyHelpTeam @sky really disappointed in your customer service, was looking to renew full sky Q package if price agreeable - but when presented retentions with a cheaper price on your own website was told "to go to new sales instead". Do I need to go to @virginmedia or #BT?
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Rhi
(@Rhi2009) reported
Yet again been phone by @virginmedia and for the second day running told the caller that I don't want to be contacted until my discount runs out next march, they hang up on me again!! Think virgin need to train their staff better
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ThatGuyRich
(@ThatGuyRichAFC) reported
@virginmedia Apparently it's far too difficult to just take a charge off a bill so instead I have to jump through hoops to try get it sorted. Was also told to pay this month manually and cancel the DD, but that didn't work either, so now I'm worse off than when I started.
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HK 🇱🇧
(@Kasimy91) reported
@virginmedia Yeah its no different to what I’m being told online. What a ****** customer service. 5 days of no ******* internet. 👍🏼
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Feroz Mohammad
(@F3ROZMOHAMMAD) reported
@virginmedia absolute shocking customer services, have been 5 weeks and counting without any services because people at the office don’t know what they are doing and after promises of several manager call backs not one call back!!!
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AfroGlobal Trade
(@AfroglobalTrade) reported
@virginmedia On Tuesday I was told the issue was that I had 8 devices that used internet in my house, to my surprise I’ve not acquired any new extra ones for all years I’ve been with you. Your advisor was just trying to dodge bullets with a futile non valid excuse .