Virgin Media Outage Report in Kirkintilloch, East Dunbartonshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kirkintilloch, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkintilloch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (17%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Kirkintilloch, East Dunbartonshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Airdrie, Glasgow, Bellshill, Erskine, Coatbridge, Cumbernauld, Paisley, Motherwell, Renfrew, Denny, Bonnybridge, Hamilton and Clydebank.
City | Problem Type | Report Time |
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Internet | ||
Total Blackout | ||
Internet | ||
Internet | ||
Wi-fi | ||
Internet |
Community Discussion
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Virgin Media Issues Reports Near Kirkintilloch, Scotland
Latest outage, problems and issue reports in Kirkintilloch and nearby locations:
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MICK🇮🇪T🇮🇪 (@michaelt1967) reported from Glasgow, Scotland
@Tam_Selleck @virginmedia been up and down past 10 days
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Caitlin Currie (@Caitlin_Curri3) reported from Airdrie, Scotland
@virginmedia impossible to get in contact to make a complaint
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caits ✿ (@cxitlinstowe) reported from Motherwell, Scotland
woke up to 300 quid stole out ma account now virgin media is down :) fukn great day boys
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Grant Fleming (@grantfjunior) reported from Glasgow, Scotland
@Virgin_Victoria @virginmedia No thank you . Don’t need virgins idea of “help” . Be switching to sky first opportunity i get
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Adrienne (@ya_diks) reported from Coatbridge, Scotland
@virginmedia HELP
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Woody Charisma (@WoodyCharisma) reported from Barrhead, Scotland
@virginmedia Hi just set up our TV as we switched but all channels won’t work. Tried web chat and phone since yesterday but can’t get anyone to help
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Gaff-Caped Crusader (@sandy) reported from Glasgow, Scotland
@tyrantshelp @virginmedia Worst comes to worst I can use tethering for work in the morning but I like to keep this phone in another room to avoid distraction and tenement building walls don’t really let that work
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ALAN (@GOTHICGUY270477) reported from Cambuslang, Scotland
@virginmedia you have messed up mum new contact with my service
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sara (@farafone) reported from Glasgow, Scotland
@virginmedia help !!
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Louise McMonigle (@xXxsqueegexXx) reported from Cumbernauld, Scotland
@virginmedia ABSOLUTELY DISGUSTED! My bill £30 higher this month. Charged for calls over 60mins last month. Mortgage! Car! UniversalCredit! All with hours & hours waiting time. Being told tough I have to pay it! Zero help available! Family of 4. Both Self employed. No money! Joke
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Grant Fleming (@grantfjunior) reported from Glasgow, Scotland
@virginmedia I’m glad you have plenty of time for social media posts! The service you provide is a shambles! You have zero communication as most of the call handlers can barely understand a word people say Worldwide pandemic and you charge me more with no way of contacting you, parasites
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Lee Walker (@LAW1988) reported from Paisley, Scotland
@virginmedia WiFi is shit!!!
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ALAN (@GOTHICGUY270477) reported from Cambuslang, Scotland
@virginmedia hi my contact ends 5th may and I want to put a note to cancel on my account
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Caitlin Currie (@Caitlin_Curri3) reported from Airdrie, Scotland
@virginmedia if I do not get a reply ASAP I will be going to FOS. This is a joke trying to get someone who will actually take note of my complaint never mind someone to resolve it!!!!
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ALAN (@GOTHICGUY270477) reported from Cambuslang, Scotland
@virginmedia it was supposed to be talk anytime not talk weekends as the customer service advisor said it would be £8 extra as to keep me as a customer he gave me more channels kept the same price and £8 extra to upgrade phone package
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Nix (@nixxli) reported from Paisley, Scotland
@virginmedia the internet keeps disconnecting and I’m trying to work from home and I can’t have this effecting my work. There was a problem in the area yesterday but it got fixed now it’s not working again 😡
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VictoriaMcGx (@VictoriaMcG_) reported from Glasgow, Scotland
@virginmedia sort your shit please 🙂
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BrianThomson (@bthomson1986) reported from Milngavie, Scotland
@virginmedia have been trying to speak to someone to change my package with no luck - text service won’t reply, online can’t be done and phone Center’s no option - help please
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Grant Fleming (@grantfjunior) reported from Glasgow, Scotland
@richardbranson Soon as this is over yer virgin media is getting ripped out my ******* house Offered **** all help for customers , sorry you froze my bt and sky sports only to charge me more money and basically cut my devices off if I didn’t pay it Parasite bastards !!!!!
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CHӘLLӘY (@chelleybbs) reported from Banknock, Scotland
@jimbombers @virginmedia Router is a no show after a full fortnight no fkn internet first world problems 😂 nah shocking service for the amount we pay tho
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Wildman (@ItsWildman) reported
Feels like rant about @virginmedia day comes around quicker every year. 2hours on hold on phone last night. No engagement on the txt msg service. Now 4 hours waiting on WhatsApp reply. An interesting approach to customer retention: over charge and provide awful customer service.
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iain king (@inbrediaino) reported
@virginmedia Yet another 24 hour delay in advertised fix time. Looking like staffing issue to me. Close??
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Niall Donnelly (@Beaks66) reported
@virginmedia No No answer the question. The Webchat is not available whether they can resolve my query or not. Why?? Also you seem to be avoiding the question surrounding the wait times on calls which are over an hour. So my original tweet about Customer Service levels still stacks up.
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Paul (@Deep_diver_uk) reported
@virginmedia getting issues from your side of logging in . I can’t get Mail says error, but not changed password!!!
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Zaarah (@ZaarahY27) reported
Does anyone ever have a good experience with @virginmedia ? Their customer service is SHOCKING
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Nathan Moore (@natmoore82) reported
What the hell @virginmedia - it’s almost as if you WANT people to go elsewhere by intentionally upsetting customers. If anyone is willing to have a proper conversation, please feel free to get in touch and I will be amicable, despite feeling like Michael Douglas in Falling Down.
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Vj Mavdog (@vjmavdog) reported
@virginmedia "We've found what's causing the issue and a technician is on the way to fix it." Is it taking them 4 days to get there? Cause it's currently seems like nothing is getting done except a change in the estimated time.
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Non Fungible Scornflake Grrrl (@ScornflakeGrrrl) reported
@virginmedia It’s ridiculous how difficult it is made to cancel without being forced to go through a sales/customer retention pitch multiple times (I.e starting again every time the connection is inexplicably lost). Not fair on your agents either. Why waste both mine and their time?
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KatrinaTrans (@KatrinaTrans) reported
@virginmedia still trying to actually speak to someone in your customer service dept. if it actually exists
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JPJCR (@qcritical) reported
@virginmedia We haven’t disconnected yet..I’m going to call later on to the cancellations team I’m just not very happy with the service provided when calling up yesterday..he wasn’t interested at all when I told him we wanted to cancel since you can’t offer us better.