Virgin Media Outage Report in Kirkintilloch, East Dunbartonshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kirkintilloch, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkintilloch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (7%)
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Phone (2%)
Live Outage Map Near Kirkintilloch, East Dunbartonshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Hamilton, Glasgow, Bonnybridge, Bellshill, Erskine, Paisley, Motherwell, Coatbridge, Renfrew, Airdrie, Newton Mearns, Cumbernauld, Uddingston, Denny and Clydebank.
City | Problem Type | Report Time |
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Phone | ||
TV | ||
TV | ||
Internet | ||
Total Blackout | ||
Internet |
Community Discussion
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Virgin Media Issues Reports Near Kirkintilloch, Scotland
Latest outage, problems and issue reports in Kirkintilloch and nearby locations:
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Kris Schimmel (@canadianweeg) reported from Glasgow, Scotland
@virginmedia Down again! No faults on your website but whole street is down do it must be at your end
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Kenny from the Block (@Kennyf1283) reported from Glasgow, Scotland
@virginmedia You are clearly having ongoing network issues across the country. It would be good if you actually acknowledged instead of pretending everything is fine on your main Twitter feed.
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Kieran Reynold (@keybo7) reported from Clydebank, Scotland
@virginmedia my box is not receiving signal. It has power but internet connection not working and ive no tv. Guy spent 30 mins on phone trying to fix it. Not good enough!
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oor Jim (@jimnimmo60) reported from Airdrie, Scotland
@virginmedia We’ve been having issues. Especially with the on demand service or anything we record. Constantly asking us to test the connection. I’ve switched everything off and back on again. Including modem and still getting the same error.
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helen corcoran (@casccvc) reported from Glasgow, Scotland
@virginmedia you really need to sort your connections!!!! Getting sick and tired of paying full price for a sub par service!!! 😠😠
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Caitlin Currie (@Caitlin_Curri3) reported from Airdrie, Scotland
@virginmedia My WiFi has been cutting off at least once a day and if not then running extremely slow, making most days almost impossible to WFH. Mobile issues are more to do with customer service which I have already logged complaints about. Just wish I could exit early without any fees
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Ally Mason (@allym08) reported from Hamilton, Scotland
@Cossybhoy67 @bazza141 @virginmedia Cheers m8 ours just shut down error codes for unplugged cables etc los different codes on different TVs
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John Truesdale (@JohnTru90613516) reported from Airdrie, Scotland
@Glasgow_Times @virginmedia sounds great If only they could respond to emails, tweets or calls!! Abysmal customer service
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Tony Parvia (@tonyparvia) reported from Glasgow, Scotland
OK @virginmedia give me the number to disconnect. Your WiFi service has been absolutely abysmal for weeks on end now. Time to jump ship.
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Derek Thomson (@DeekTheDiamond) reported from Airdrie, Scotland
@virginmedia help! My tivo box won't restart. Switched it off for over 12 hrs last nite but still won't come back on.
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Tigg-Pupp (@djtiggeh) reported from Paisley, Scotland
@virginmedia and yet again your broadband service has gone off. All fricking day. #refundme
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𝕽𝖆𝖓𝖌𝖊𝖗𝖘 𝕭𝖊𝖆𝖗 (@BigRangersBear) reported from Motherwell, Scotland
@hunter_19851 @skytv @SkySports @virginmedia The terms of your contract have changed. Your paying for a service you're no longer recieveing.
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Gem ❤️ (@GemmaaMurphy) reported from Newmains, Scotland
@virginmedia I honestly don’t know!! My mum has not long got a new mobile and she’s using the WiFi too, I wondered if that was the case! Please help
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HendoHD93 (@HendoHd93) reported from Clydebank, Scotland
@cliveillenden @BrightonPoutine @PlayPositive @eurogamer Exactly I have the cheapest virgin media connection wirh the **** hub 3 router and plug Ethernet in like I would with my pc and PS4 anyways and it runs perfect.
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Will 🇪🇺 (@squawkbox) reported from Glasgow, Scotland
@gawuffy @virginmedia Annoyingly I get no mobile coverage in my flat, I have to stand near the window to do anything and there is only a weak 2G, sometimes 4G signal - so I can't use phone for internet alternative.
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Caitlin Currie (@Caitlin_Curri3) reported from Airdrie, Scotland
@virginmedia my internet service has been absolutely shocking the last two weeks (not that it’s actually that great usually anyway!!) sick of paying for a service I don’t get between this and the mobile problems wish I’d never joined virgin for anything
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Scott Young (@scottyoung16) reported from Paisley, Scotland
Currently trying to work from home and @SkyHelpTeam broadband has been down since the weekend. Called and they said there’s no known issues, yet the issue I have is I STILL can’t get connected. A switch to @virginmedia might be in order
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Kris Schimmel (@canadianweeg) reported from Glasgow, Scotland
@virginmedia It’s down again!
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Sean Brown (@seanbrownrec) reported from Glasgow, Scotland
The award for worlds worst customer services goes to @virginmedia utterly disgraceful. #MoveToSky
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Grejurn 🏴🇪🇺 @FurLough 2020 (@_Grejurn) reported from Glasgow, Scotland
@virginmedia That's the result from running the test after logging in from the link you sent me. Running the test from my router doesn't show up any problems. Logs at the times had No Ranging Response, SYNC timing Sync failure, RCS partial service, no unicast maintenance opportunities errors.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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The Bearded General (@bearded_general) reported
@OpenreachHelp Except it never has - I have tried to get faster internet with my service provider but they actually lowered it because they couldn't provide the speeds on the plan. I also had virgin media cancel my contract as the infrastructure was not in place
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Mordegai Pritchard 🌊🎉 Happy #46 Day! (@MogP) reported
Hi @virginmedia you scheduled broadband repair at e17 today but you gave no indication of how long it would be off. The status says there's no problem. How long can we expect this to go on for?
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MEHope (@BellHappe) reported
@virginmedia yes send link. i am not with my aunt right now but i got her set up in first place because of lock down. i know her passwords etc
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Jane Lavender (@janelavvie) reported
@ByLukeMatthews @virginmedia I hear ya. When I called today I was told to “use mobile phone data”. Utterly shambolic - we’re paying for a service we’re not getting (funny how there’s no issue with swiping that out of accounts)
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Will Vieri (@VieriTweets) reported
@virginmedia Yeah - spoken with them 6 times in the last week. None of them have a clue. Don't know what day the work will take place, unable to raise the issue any further. 'I'll email the local team' / 'theres nothing else we can do.' Hence I'm here asking you guys to actually help me.
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Chris Lyons (@oliverpostgate) reported
@virginmedia If you wish, I can send you all of the emails I have received from you since Friday informing me that the problem has been "fixed". I want a real resolution, not a sticking plaster that peels off within minutes.
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Chris Green (@JKDHAVOC) reported
@virginmedia Why are your staff not trained properly to deal with technical issues? Despite repeatedly telling them my monitored alarm system is not compatible with VOIP they still made the transfer. Please do not force customers to go down this route if they do not need to.
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Barnie Choudhury (@BarnieChoudhury) reported
@virginmedia The service has been off & on for the past 12 weeks. I reported in the past. I’m just fed up, because you take my money, but the service isn’t what it should be.
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StayAlert (@StayAlert31) reported
@virginmedia Hi guys, randomly in the last 3 days, my internet has been awful. It has been unusually slow and will randomly disconnect for about 2 minutes every few hours, making it infuriating to use. Wondering what the issue is. It happens on wired aswell. (1/2)
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Chris Lyons (@oliverpostgate) reported
@virginmedia Estimate means nothing. I have dozens of screenshots of your status updates, all of them followed by an estimated fix time. When the fix does arrive, it is immediately followed by another outage. You have told me that the problem has been fixed dozens of times, but it has not.