Virgin Media Outage Report in Kirkintilloch, East Dunbartonshire, Scotland
No problems detected
If you are having issues, please submit a report below.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkintilloch, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkintilloch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (57%)
-
Wi-fi (20%)
-
Total Blackout (11%)
-
TV (7%)
-
E-mail (4%)
-
Phone (2%)
Live Outage Map Near Kirkintilloch, East Dunbartonshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Erskine, Hamilton, Bellshill, Blantyre, Cumbernauld, Motherwell, Uddingston, Coatbridge, Paisley, Bonnybridge and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Erskine |
TV | |
| Glasgow |
TV | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkintilloch, Scotland
Latest outage, problems and issue reports in Kirkintilloch and nearby locations:
-
DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia The up load speed keeps dropping out to zero resulting in loss of connection! Think engineers call that surging! We have had the same issue at our property before but according to your engineers was only us and they couldn't find fault!
-
DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia so after being told we would have a discount and not be affected by a cut off we are officially cut off from the Internet! After weeks of the same ******* problem and customer services have no clue about this! Shocking!
-
Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I have no idea how to book an engineer without another frustrating call . I am hoping that ad the TV issues are resolved my internet will be fixed
-
Tom Watson
(@TomWatson1971) reported
from
Glasgow, Scotland
@joelycett Used the text chat service of @virginmedia once. Response after 3 days waiting was to call their helpline. Only got through on the 4th attempt on the helpline, after first 3 attempts disconnected after an hour on hold. 😁😅
-
Maurice Logie
(@MauriceLogie) reported
from
Hamilton, Scotland
@vmbusinesshelp @ady315 @vmbusiness Still no internet connection - that’s 4 days . Have called @virginmedia several times and told we don’t appear to have a problem!!!! #shockingservice
-
🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia wifi and tv down AGAIN , pay a fortune and theres always some sort of issue with it
-
Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Still no internet @virginmedia . Website not says no issues again anyone else in Glasgow having problems with virgin media
-
Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I did my maximum number of system checks yesterday and your operator did it too . Today when I first did there were problems identified and there are 2 ongoing issues with TV but no better and no information tonight
-
Paulo Italiano
(@jockdj83) reported
from
Clydebank, Scotland
@virginmedia Additionally all I'm trying to do is cancel my broadband service.
-
Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Now I still have no broadband and am waiting on a call back but I am sorry your customer service is not good
-
Tigg-Pupp
(@djtiggeh) reported
from
Paisley, Scotland
Gotta laugh. My @virginmedia home phone is not working yet they want me to call on my virgin media phone to resolve fault. I am NOT paying over inflated charges from another line to fix my landline
-
eileen haugh
(@finnsgran) reported
from
Motherwell, Scotland
Been waiting for help from Virgin Media since 18 th October surely someone has read my message by now
-
Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia I have also tried the chat service . That was truly useless . Operators with set answers and no ability to deviate from the set answers
-
Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia And I have already used the scanning service about 6 weeks or so ago . TV is directly wored to router and has no broad band connection either
-
Carole Paton
(@CarolePaton) reported
from
Paisley, Scotland
@virginmedia Too complicated for a message and Customer Care.......just didn’t.
-
Maureen
(@PantheraComms) reported
from
Paisley, Scotland
When you get in from work late and just want to catch up on @Stranger_Things and can’t because, for the umpteenth time @virginmedia is down in PA1. Seems routinely to have problems after midnight yet they never admit to any issues. 💩
-
DJ Col-C Colin C
(@Dj_ColC) reported
from
Cumbernauld, Scotland
@virginmedia No again it's only when test is complete it tells you there a problem! When we call they say there is a problem but the service status for the area isn't updated with the problem or estimate fix time! The cust services have no idea what I'm talking about! Scripted calls!
-
JOHN C
(@decostop) reported
from
Glasgow, Scotland
@chateauxwindy @LadyCatHT @SkyHelpTeam @Ofcom I now pay for a landline with @virginmedia because it would be more expensive to have broadband only 🤔 I have never used the landline, there is no phone plugged into it, no idea even what my number is.
-
Anne Marie
(@annmarh) reported
from
Glasgow, Scotland
@virginmedia Still no internet and of course no call back that was promised . Your app now at least admitting there is an issue and saying will be fixed later today . I can only wait and see
-
eileen haugh
(@finnsgran) reported
from
Motherwell, Scotland
Can anyone tell me how to get through to virgin media sat on phone on sat for 1 hour45 mins got cut off now on messaging for1 hour 38 mins no reply .... atrocious customer service
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Ryan masters
(@ryanmasters787) reported
@virginmedia are the worst broadband provider in the whole of England from their rude staff to their appalling service not to mention the constant Up and down broadband. And you have the audacity to ask for £250 to cancel the service within the first month.
-
Elliot Cohen. We're doomed.
(@labenal1) reported
@virginmedia Why can't I phone you to report a problem? Your online help doesn't resolve my problem, and the only number I can find has a recorded message telling me to go online. For Heavens sake I just want to talk to someone!!!!!!!!!!
-
/* Michael D O'Shea */
(@MichaelDOShea) reported
@virginmedia You’re not here to help! No one ever helps. There aren’t even virgin media stops anymore and the only options are stupid automated online chat bots and unmanned phone systems, all of which are designed to waste my time. Please phone me, you have my number #virginmedia
-
Christopher Z. Dlamini #RNLD
(@chris_dlamini) reported
@virginmedia in 2021 customers still need to write to you to terminate a contract. And when they do, you do not action that, yet keep taking money or attempting to. What is going on?
-
Neil Aldis
(@Mondayding) reported
@virginmedia I would, but the password is saved on my computer and I don't remember it. So, aha, I can't. It won't be outage. Works all day, gets to the evening when 4 people are using the internet and - bang - down it goes.
-
SusieOC
(@susie_oc) reported
@virginmedia Yesterday customer service said installation would be sorted in 24 hrs. I would be contacted this morning. Nothing heard. Just spent an hour being passed around different departments who had no idea what was happening. Massive incompetence and customer service fail @virginmedia
-
Teganlea
(@Teganleaaa) reported
@virginmedia Seriously this is always the same thing and there is never a fault. Your service is just disgraceful.
-
Darren England
(@DazzaEngland) reported
@vmbusiness not an email or call to say you won’t be making your installation appointment! Great way to start with a new customer and business. Oh well I won’t get home now till 8pm cheers virgin!! #brokenPromises
-
8bitnitwit
(@8bitnitwit) reported
@DeliverooHelp I've cleared the cache and tried it in two different browsers now. Do you think the problem's at your end or with Virgin Media?
-
vicki kielty
(@vikk1978) reported
@virginmedia currently have a blank tv screen followed the steps on the website but no change, live chat can't help, do what do I do?