Virgin Media Outage Report in Kirkintilloch, East Dunbartonshire, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kirkintilloch, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkintilloch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 15: Problems at Virgin Media
Virgin Media is having issues since 01:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Kirkintilloch, East Dunbartonshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Coatbridge, Motherwell, Bonnybridge, Airdrie, Hamilton, Cumbernauld, Erskine, Bellshill, Holytown, Clydebank and Uddingston.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Glasgow |
Total Blackout | |
| Glasgow |
TV | |
| Glasgow |
Internet | |
| Glasgow |
TV | |
| Coatbridge |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kirkintilloch, Scotland
Latest outage, problems and issue reports in Kirkintilloch and nearby locations:
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Tigg-Pupp
(@djtiggeh) reported
from
Paisley, Scotland
@virginmedia and yet again your broadband service has gone off. All fricking day. #refundme
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margaret gallagher
(@touchofglamour) reported
from
North Lanarkshire, Scotland
@virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service
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Jonathan
(@Ogilvie75) reported
from
Glasgow, Scotland
@iamalisonperry @virginmedia To be fair VM supply to your house, beyond that you are on your own. Boosters are probably the worst way as they half the signal each turn. We receive 200Mbps, and 3 floors or in the garden up we still have 200. Look at powerlines or mesh networks — best investment you’ll make.
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia I had to send them a recorded delivery letter to cancel mine !!!!
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Scott Young
(@scottyoung16) reported
from
Paisley, Scotland
Currently trying to work from home and @SkyHelpTeam broadband has been down since the weekend. Called and they said there’s no known issues, yet the issue I have is I STILL can’t get connected. A switch to @virginmedia might be in order
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Eithne Thomson
(@eithnethomson) reported
from
Glasgow, Scotland
@virginmedia Broadband is down. No issues in area. Diagnostic tests say it’s ok. But it’s not working. Please help.
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Ally
(@allymcnab1) reported
from
Clydebank, Scotland
@virginmedia @ntlworld.com email not working, what’s happening
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John Truesdale
(@JohnTru90613516) reported
from
Airdrie, Scotland
@Glasgow_Times @virginmedia sounds great If only they could respond to emails, tweets or calls!! Abysmal customer service
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
As of tomorrow I have 10 working days left. This is lovely except that I have about 6 weeks work left to do!! Ridiculously slow internet isn’t helping @virginmedia
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Tony Parvia
(@tonyparvia) reported
from
Glasgow, Scotland
OK @virginmedia give me the number to disconnect. Your WiFi service has been absolutely abysmal for weeks on end now. Time to jump ship.
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Ally
(@allymcnab1) reported
from
Clydebank, Scotland
@virginmedia can you tell me why my ntlworld email is not working,, getting a lot of lies from call centre
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Stuart O'Kane
(@discostu67) reported
from
Glasgow, Scotland
@virginmedia Says no issues
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liz walker
(@lizwalk64409943) reported
from
Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia Bad customer service !!
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Debbie Hughes
(@weedebsie19) reported
from
Airdrie, Scotland
@virginmedia Afernoon, are there any issues in the ML6 area as my broadband doesn’t seem to be working. The wi-Fi isn’t connecting to our mobiles & we keep having to use our 4G. Thanks, Debbie
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Ally
(@allymcnab1) reported
from
Clydebank, Scotland
@virginmedia I thought it had to be the email address that I’m having problems with
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Meriel Clunas
(@MerielClunas) reported
from
Glasgow, Scotland
@virginmedia Can’t even register the fault as the page is broken 😑
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Kenny from the Block
(@Kennyf1283) reported
from
Glasgow, Scotland
@virginmedia You are clearly having ongoing network issues across the country. It would be good if you actually acknowledged instead of pretending everything is fine on your main Twitter feed.
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John Farnan 🏴📷 🇬🇧
(@johnfphotos) reported
from
Motherwell, Scotland
@virginmedia I tend to stay away from community self help areas.
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Richard Porter MBE
(@Porter33R) reported
from
Bishopbriggs, Scotland
@virginmedia usually singing your praises however your safeguarding policy for customers who are older people needs refinement. Sales teams not speaking to customer service has caused me and my parent great upset. Please look into training for all your sales staff please.
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Kris Schimmel
(@canadianweeg) reported
from
Glasgow, Scotland
@virginmedia down again
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Colin
(@CSW59577690) reported
@virginmedia Thank you for your recommendation but I’ve already tried what you advise, I have both telephoned on many occasions and written via web and my complaint gets changed to resolved when it is not. Guess I’ll have to wait 8 weeks to escalate it.
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Lorr
(@lorr3) reported
@virginmedia Hi our WiFi is gone very slow one of my sons rooms can no longer receive a signal we have an old modem obviously needs to be upgraded I have already two lots of boosters that i paid for this is not what we signed up for they said that it was the best WiFi around and the fastest!!
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Lorr
(@lorr3) reported
@virginmedia One room that has literally no signal and the rest of the house extremely slow,when installed we had one black spot the attic now it’s travelled not good enough tbh yeah i spoke to them before re landline said they would get bank to me that was over a year ago!
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Colette Orr
(@ColetteOD182) reported
@virginmedia @virginhelp hi you've made it impossible for me to pay my bill as you've stopped being able to call and do it and I can never sign in on-line as you say my email is wrong! Shouldn't be this difficult to pay 😕 I thought I'd sorted it after many phonecalls but nope
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Lorr
(@lorr3) reported
@virginmedia Also I have messages in my inbox here speaking to girl Rachel told me to ring 1908 well I dint have time to be waiting 15 mins to speak someone it’s just terrible service
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Mark
(@muzzy_Walks) reported
@virginmedia hi getting no WiFi reception in rooms upstairs and at edge of house. Used the virgin connect app and no use, it can't even find my hub which is the first step. I clearly haven't got coverage which I am paying for please help.
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Lorr
(@lorr3) reported
@virginmedia My neighbour told me she got boosters from you’s and has no trouble now also I’m paying gif a phone line that we don’t use because when we switched to you’s it dosn’t show our number so no one will answer our calls!!
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Steve Allen
(@Snazz16) reported
@virginmedia is @skysports red button not working again? #everytime #nevereverworks
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Tilly Babb
(@TillyBabb) reported
@virginmedia Ok, so it’s now getting on for 24 hours since I’ve had any internet, obviously also not able to watch TV etc, it just beggars belief that this service is so awful.
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scouselegacy ✨🎄❄️
(@scousenat) reported
@virginmedia down again biggest pile of shite