Virgin Media

Virgin Media Outage Report in Kirkintilloch, East Dunbartonshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kirkintilloch, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkintilloch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kirkintilloch, East Dunbartonshire, Scotland 12/10/2025 23:50

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kirkintilloch, East Dunbartonshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Cumbernauld, Hamilton, Airdrie, Motherwell, Paisley, Erskine, Renfrew, Bellshill, Bothwell, Bonnybridge, Coatbridge, Clydebank and Wishaw.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet

Community Discussion

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Virgin Media Issues Reports Near Kirkintilloch, Scotland

Latest outage, problems and issue reports in Kirkintilloch and nearby locations:

  • MauriceLogie Maurice Logie (@MauriceLogie) reported from Hamilton, Scotland

    @vmbusinesshelp @ady315 @vmbusiness Still no internet connection - that’s 4 days . Have called @virginmedia several times and told we don’t appear to have a problem!!!! #shockingservice

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia I did my maximum number of system checks yesterday and your operator did it too . Today when I first did there were problems identified and there are 2 ongoing issues with TV but no better and no information tonight

  • Dj_ColC DJ Col-C Colin C (@Dj_ColC) reported from Cumbernauld, Scotland

    @virginmedia No again it's only when test is complete it tells you there a problem! When we call they say there is a problem but the service status for the area isn't updated with the problem or estimate fix time! The cust services have no idea what I'm talking about! Scripted calls!

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia I have no idea how to book an engineer without another frustrating call . I am hoping that ad the TV issues are resolved my internet will be fixed

  • jimbauld Jim Bauld (@jimbauld) reported from Glasgow, Scotland

    Getting absolutely fed up with the pixelation on @virginmedia during live HD broadcasts... paying far too much to get this crap

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia And I have already used the scanning service about 6 weeks or so ago . TV is directly wored to router and has no broad band connection either

  • dtr1984 🏴󠁧󠁢󠁳󠁣󠁴󠁿David🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@dtr1984) reported from Glasgow, Scotland

    @virginmedia wifi and tv down AGAIN , pay a fortune and theres always some sort of issue with it

  • decostop JOHN C (@decostop) reported from Glasgow, Scotland

    @chateauxwindy @LadyCatHT @SkyHelpTeam @Ofcom I now pay for a landline with @virginmedia because it would be more expensive to have broadband only 🤔 I have never used the landline, there is no phone plugged into it, no idea even what my number is.

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia Still no internet and of course no call back that was promised . Your app now at least admitting there is an issue and saying will be fixed later today . I can only wait and see

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia Still no internet @virginmedia . Website not says no issues again anyone else in Glasgow having problems with virgin media

  • Dj_ColC DJ Col-C Colin C (@Dj_ColC) reported from Cumbernauld, Scotland

    @virginmedia so after being told we would have a discount and not be affected by a cut off we are officially cut off from the Internet! After weeks of the same ******* problem and customer services have no clue about this! Shocking!

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia I have also tried the chat service . That was truly useless . Operators with set answers and no ability to deviate from the set answers

  • annmarh Anne Marie (@annmarh) reported from Glasgow, Scotland

    @virginmedia Now I still have no broadband and am waiting on a call back but I am sorry your customer service is not good

  • PantheraComms Maureen (@PantheraComms) reported from Paisley, Scotland

    When you get in from work late and just want to catch up on @Stranger_Things and can’t because, for the umpteenth time @virginmedia is down in PA1. Seems routinely to have problems after midnight yet they never admit to any issues. 💩

  • djtiggeh Tigg-Pupp (@djtiggeh) reported from Paisley, Scotland

    Gotta laugh. My @virginmedia home phone is not working yet they want me to call on my virgin media phone to resolve fault. I am NOT paying over inflated charges from another line to fix my landline

  • CarolePaton Carole Paton (@CarolePaton) reported from Paisley, Scotland

    @virginmedia Too complicated for a message and Customer Care.......just didn’t.

  • finnsgran eileen haugh (@finnsgran) reported from Motherwell, Scotland

    Been waiting for help from Virgin Media since 18 th October surely someone has read my message by now

  • finnsgran eileen haugh (@finnsgran) reported from Motherwell, Scotland

    Can anyone tell me how to get through to virgin media sat on phone on sat for 1 hour45 mins got cut off now on messaging for1 hour 38 mins no reply .... atrocious customer service

  • TomWatson1971 Tom Watson (@TomWatson1971) reported from Glasgow, Scotland

    @joelycett Used the text chat service of @virginmedia once. Response after 3 days waiting was to call their helpline. Only got through on the 4th attempt on the helpline, after first 3 attempts disconnected after an hour on hold. 😁😅

  • jockdj83 Paulo Italiano (@jockdj83) reported from Clydebank, Scotland

    @virginmedia Additionally all I'm trying to do is cancel my broadband service.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • EliModnar Random Hajile (@EliModnar) reported

    @virginmedia He is a current customer & has been for 20+ years. Nothing has changed with his account or passwords, email just stopped working yesterday. Webmail through VM account page gives an error “mailbox not available at the moment” & Thunderbird gives an error about username/password.

  • barrywhitelaw26 InsertWittyCommentHere (@barrywhitelaw26) reported

    @virginmedia Broadband in the G14 area been dropping out since Thursday. Speaking to support at 4.30pm yesterday was advised it would be fixed at 3.00pm that day?! No mention on status site and still failing. At what point is this going to be sorted?

  • PaddyPo32312273 Paddy Power (@PaddyPo32312273) reported

    @virginmedia @just_Jimbo_ Absolutely useless company! Service is constantly down. Customer service is the worse I've ever had to deal with! you never actually get what's advertised and sold to you!! I tried to change me address with ye, spent 2 hours on hold and got nothing done!

  • razvan_steclari Razvan Steclari (@razvan_steclari) reported

    @virginmedia The engineer, said is he is not fiber trained, and as here is not fiber signal on the line, another fiber engineer needs to attend and fix the issue, he also mentioned that I will get a call from VM to book the slot for the fiber engineer, that didn’t happened

  • InsomniaticDND InsomniaticDND (@InsomniaticDND) reported

    @virginmedia I was with you for 8 happy years, but we moved house and I was told I'd need £30,000 to dig up my driveway and get it to my house, which I don't have. I miss the keyword searches, the accurate arrangement of episodes, and easy service.

  • SajawalJaved 🏋🏽‍♂️🦇 Cheeseburger Saj 👶🏽🪄 (@SajawalJaved) reported

    Honestly feel like @virginmedia love ***************… Told me that everything is all set up at the new place all they have to do is ‘send a signal’ but yet here I am with no wifi and a screaming child who wants her nursery rhymes!

  • PatchWarner P A T C H (@PatchWarner) reported

    Top service from @virginmedia this morning… billing error and TV package problem resolved and followed through at each stage by the same operative. Top class!

  • Supersharp86 Sharpy (@Supersharp86) reported

    @virginmedia Not feeling good about staying with a company that charges you full wack for less then even moderate service and quality with faulty products

  • ibrocksom Ingo (@ibrocksom) reported

    @virginmedia Itv gone down ?

  • solly29743285 solly (@solly29743285) reported

    @virginmedia @virginmedia when I play online using Xbox and FaceTime video call it’s very slow and it didn’t use to be. It’s the super hub I need the super hub 3 back please