Virgin Media Outage Report in Kirkintilloch, East Dunbartonshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Kirkintilloch, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kirkintilloch and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near Kirkintilloch, East Dunbartonshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Hamilton, Paisley, Bellshill, Renfrew, Denny, Motherwell, Airdrie, Bonnybridge, Erskine, Cumbernauld and Coatbridge.
City | Problem Type | Report Time |
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Internet | ||
Wi-fi | ||
Internet | ||
Internet | ||
Internet |
Community Discussion
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Virgin Media Issues Reports Near Kirkintilloch, Scotland
Latest outage, problems and issue reports in Kirkintilloch and nearby locations:
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Stuart O'Kane (@discostu67) reported from Glasgow, Scotland
@virginmedia Says no issues
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Debbie Hughes (@weedebsie19) reported from Airdrie, Scotland
@virginmedia Afernoon, are there any issues in the ML6 area as my broadband doesn’t seem to be working. The wi-Fi isn’t connecting to our mobiles & we keep having to use our 4G. Thanks, Debbie
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Ally (@allymcnab1) reported from Clydebank, Scotland
@virginmedia can you tell me why my ntlworld email is not working,, getting a lot of lies from call centre
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liz walker (@lizwalk64409943) reported from Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia I had to send them a recorded delivery letter to cancel mine !!!!
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ANN BRODIE (@TEXASFAN70) reported from Hamilton, Scotland
@virginmedia Thanks, but i cant check this as i cant get a decent mobile network signal. Ongoing issue!
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John Truesdale (@JohnTru90613516) reported from Airdrie, Scotland
@Glasgow_Times @virginmedia sounds great If only they could respond to emails, tweets or calls!! Abysmal customer service
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ANN BRODIE (@TEXASFAN70) reported from Hamilton, Scotland
@NewtDTD @virginmedia Oh good luck. I just finished as it went down!
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Jonathan (@Ogilvie75) reported from Glasgow, Scotland
@iamalisonperry @virginmedia To be fair VM supply to your house, beyond that you are on your own. Boosters are probably the worst way as they half the signal each turn. We receive 200Mbps, and 3 floors or in the garden up we still have 200. Look at powerlines or mesh networks — best investment you’ll make.
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Ally (@allymcnab1) reported from Clydebank, Scotland
@virginmedia @ntlworld.com email not working, what’s happening
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John Farnan 🏴📷 🇬🇧 (@johnfphotos) reported from Motherwell, Scotland
@virginmedia I tend to stay away from community self help areas.
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Nathalie *CampgroundsNotPubs* Sheridan (@drnsheridan) reported from Bishopbriggs, Scotland
@virginhelp @SakuraSam3 @Virgin @virginmedia So @virginmedia just got kicked out of a meeting Internet down. Urgent help needed that's been going on for 4 or 5 days now
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Meriel Clunas (@MerielClunas) reported from Glasgow, Scotland
@virginmedia Can’t even register the fault as the page is broken 😑
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Ally (@allymcnab1) reported from Clydebank, Scotland
@virginmedia I thought it had to be the email address that I’m having problems with
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Kris Schimmel (@canadianweeg) reported from Glasgow, Scotland
@virginmedia down again
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margaret gallagher (@touchofglamour) reported from North Lanarkshire, Scotland
@virginmedia It's still down, that's been 2 full days, it's actually shocking service, 😡😡 2 people working from home, and kid trying to do school work, I feel this is poor service
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Richard Porter MBE (@Porter33R) reported from Bishopbriggs, Scotland
@virginmedia usually singing your praises however your safeguarding policy for customers who are older people needs refinement. Sales teams not speaking to customer service has caused me and my parent great upset. Please look into training for all your sales staff please.
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liz walker (@lizwalk64409943) reported from Cumbernauld, Scotland
@LibertyLndnGirl @virginmedia Bad customer service !!
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BigBaz (@barry206) reported from Kirkintilloch, Scotland
@virginmedia online chat !!! What a joke. Waited an hour to chat to someone, “reset your router to factory settings so we can resolve your issue” done that, now having to wait again for advisor. I’m guessing another hour. 😡😡😡😡
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Eithne Thomson (@eithnethomson) reported from Glasgow, Scotland
@virginmedia Broadband is down. No issues in area. Diagnostic tests say it’s ok. But it’s not working. Please help.
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Carole Paton (@CarolePaton) reported from Renfrew, Scotland
As of tomorrow I have 10 working days left. This is lovely except that I have about 6 weeks work left to do!! Ridiculously slow internet isn’t helping @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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tigerboy (@waynestockslufc) reported
@virginmedia We couldn't find the account number to start, answered a few questions over post code,email etc. Then we said we found the account no. But was too late she said. She wanted full bank account. We said no. Only wanting to renew or cancel the account but she wasn't helpful
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JP (@thegidster) reported
@virginmedia internet has just gone down for the 4th time in 7 days. Always happens between 10 and 11 and is out for an hour or more. How can I get more detail on the actual problem as it's recurring?
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Rachel Sheppard (@RaRaRachel83) reported
@virginmedia I have done this and have had 9 calls. The last call was yesterday with the offer of £35 I'm waiting for a manager to call. Not a great 12 weeks customer experience
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Beth Keeping (@bethkeeping) reported
@silentplayer @virginmedia Same! I’m in N7, looks like the whole network is down 🙄
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Connor mellish (@Connor_HC18) reported from Bournemouth, England
@virginmedia I am having problems with the virgin media business router that gets up to 350mbps. Keeps dropping out. Not a speed problem it’s the stability of it.
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Rob (@bobrobnob) reported
@virginmedia I’ve had issues every day this week with internet. I’m registering it, but this is not on. My work and livelihood depends on a connection due to remote working. Therefore I’m getting loss of earnings as a contractor because I cannot work
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gavin (@Gavllen) reported
@virginmedia can you sort your service out. Ppl trying to wfh and your shitfest of a broadband keeps disconnecting. #VirginMedia #WorkFromHome
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Oms is Shielding (@silentplayer) reported
@virginmedia the broadband on our WHOLE street in N8 London has gone down! You need to urgently address this!
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Craig Deval (@DevalCraig) reported
@virginmedia Yes, but the dropout is every few seconds, in and out... I’m not super tech but can only assume it’s a router issue from what I have found on the net?
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Trevor Douch (@trevodevo) reported
@virginmedia He tends to have mobile just as a back up for emergencies. I have used it where I live and worked fine. It seems to be in his flat. I am not able to visit at the moment but he says he has a warning that comes up 'change sim card'? Could that be the problem?