Virgin Media Outage Report in Blantyre, South Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Blantyre, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Blantyre and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 13: Problems at Virgin Media
Virgin Media is having issues since 07:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Blantyre, South Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Coatbridge, Hamilton, Airdrie, East Kilbride, Motherwell, Cumbernauld, Wishaw, Uddingston and Renfrew.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Total Blackout | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Blantyre, Scotland
Latest outage, problems and issue reports in Blantyre and nearby locations:
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NovaTrance - Trapped in Space and Chronic Pain
(@Nova_Trance) reported
from
Cumbernauld, Scotland
Still not had a reply from @virginmedia and I'm still having connection drops. This is still affecting my work. Its been a week now. Can you confirm if there's an area outage or something.
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Rachel ♥
(@XRachelRoss) reported
from
Kirkintilloch, Scotland
Been trying to sort my @virginmedia bill since November. Raised a complaint and spent hours on the phone. 4 agents have told me everything’s fixed. Just received another bill and it’s more than double it should be. Why can’t they get this right?!
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NicolaFayxo
(@N_febfWESTLIFEx) reported
from
East Kilbride, Scotland
@virginmedia SORT YOUR TEAM AND SERVICE OUT.
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SUSAN LAING 🕸
(@SUSANLAING2) reported
from
East Kilbride, Scotland
Hey @virginmedia @alexa99 @AmazonUK is there an issue with any of you or all of you? Intermittent broadband and my echo will not connect?
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Chris McBain
(@chris_mcbain) reported
from
Glasgow, Scotland
@virginmedia your customer support phone service is an absolute disgrace. Trying to resolve issues with our broadband, sorry but an automated message isn’t going to fix anything.
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Tommy Ross
(@Silverwidow84) reported
from
Cambuslang, Scotland
@virginmedia Can I please have it explained why, when my cost goes up, my service level goes down? 3 days running I’ve had highly unreliable internet, which isn’t great when working from home.
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Jack Laffey
(@jacklaffey) reported
from
Glasgow, Scotland
@virginmedia My service isn’t working No WiFi No television Account no. 327223503 Get it sorted
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Alistair Macqueen
(@bigverne2000) reported
from
Milngavie, Scotland
@virginmedia Hi, eventually after over an hour of holding(for the third time) got though to someone who asked me to go through everything again for a third time. After 20 minutes of language difficulties got them to agree to send an engineer to my house in Wednesday to try and sort issues
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Chris McBain
(@chris_mcbain) reported
from
Glasgow, Scotland
@virginmedia your customer support phone line is an absolute disgrace. Issues with our broadband... an automated message isn’t going to resolve. All you offer is an automated message then hang up.
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Dr Yousef Abul-Haija
(@YousefAbulHaija) reported
from
Bishopbriggs, Scotland
Hey @virginmedia I have an important online meeting to attend and my wifi isn’t working. Help please
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NicolaFayxo
(@N_febfWESTLIFEx) reported
from
East Kilbride, Scotland
@virginmedia you’ve got the worst customer service team I’ve ever known. Sick to the back teeth of being hung up on ‘WHILE ON HOLD’
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Gary Miller
(@GaryMiller87) reported
from
Thornliebank, Scotland
@virginmedia I have the complaint reference yeah, they initially responded then ignored all other comms thereafter. Should I DM the ref?
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Cathy Quinn
(@CathyQuinn13) reported
from
Cumbernauld, Scotland
@virginmedia My husband has been on phone for 90 minutes trying to close an account following a bereavement. He could not get anyone who could actually help him. Absolutely shocking service Virgin Media !!!
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NicolaFayxo
(@N_febfWESTLIFEx) reported
from
East Kilbride, Scotland
@virginmedia easily the worst customer service team I’ve ever dealt with.
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Jack Laffey
(@jacklaffey) reported
from
Glasgow, Scotland
@virginmedia Oh gosh Are you retarded? I wont be checking outages Get Acc. 327223503 switched back on as per your email dated 26/02/21 with quoted payment ref 327223503001 Your actions have resulted in me having to break lockdown to access WiFi for my work & homeschooling Return my service
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Lyn Paterson
(@nosrepat) reported
from
Glasgow, Scotland
@virginmedia email not working yet again. Awful company, awful service.
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Gary Robinson 🇧🇬🏴🇪🇺
(@ragazzoscot) reported
from
Coatbridge, Scotland
Help @virginmedia! Trying to reset my account password and stuck in a password reset loop - keep getting taken back to first page of reset process.
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Marc
(@marcmcb11) reported
from
Glasgow, Scotland
@the_pieface @virginmedia Been with them a year now and only recently had problems don’t know if they are maybe upgrading a lot at the Moment or not?
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Darren of Mcilvaney
(@bawz) reported
from
Renfrew, Scotland
@taff_owst @Twitch @KCOMcare ah. load on the exchange (assuming you're on adsl?) or your isp throttling your downstream bandwidth then 🤔 I know virginmedia were/are doing this once you pass 1gb down, albeit there should still be sufficient headroom to watch streaming with no issues 🤔 bizarre!
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Pete Whelan
(@petewhelan) reported
from
Glasgow, Scotland
@virginmedia can you help. I’m working away with a colleague and you’ve cut off his SIM card ahead of his new handset being delivered. He’s therefore got no phone for the next 48 hours. Anything you can do to reconnect him?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Phil
(@philmoore79) reported
Hi @virginmedia trying to sort out my mum’s WiFi, struggling to get any help on the website (keep going to a dead end!) can you assist please?!
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Matthew davis
(@matthew_davis79) reported
@bitbytebruno @virginmedia Have a look into the law as I'm sure if they can't provide a service they have promised you then they're breaking their contract we are quitting virgin as we've been on phone for 5 hours and have been disconnected 3 times absolute joke
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Mac
(@MaccusG) reported
@virginmedia your service is an utter joke. Im one of thousands it seems wanting to leave. If you can't cope admit it rather than thieving off everyone and then after you leave no one with the ability to contact you about their problems. Piss poor company
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tom hipwell
(@tomhipwell) reported
@virginmedia I've had an on-going issue (6 weeks) with terrible picture quality/break up across numerous channels. I had an engineer visit today who acknowledged the problem but could not fit it. He messed around with various cables etc and tonight I now have no internet.
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mentalanna@aol.com
(@AnnavsAnna1) reported
@virginmedia no response to formal complaint regarding possible hacked landline . Being charged for strange calls . Hours on phone to customer service no resolution
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Bruno Cardoso 🇪🇺🇵🇹🇬🇧🏳️🌈🐻
(@bitbytebruno) reported
So basically I have also heard that basically I am held at a ransom of £240 if I want to leave Virgin Media now and try to get a service that is stable and works with my work vpn (that is the very common Cisco Anyconnect).
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Tall, Dark & Tall
(@OllieHill) reported
@virginmedia Absolute joke. So no work down today, no call, no communication that wqs promised twice on Monday and install date booked for the 5th February. Originallly ordered o the 30th Sept. complaint letter no. 3 to be sent. Beyond a joke of a service, absolutely disgusting.
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Vanessa m
(@Vanessa21697330) reported
@virginmedia Thank you - will it be retagged and when will the call back take place? No streaming capability via my TV, Youtube etc. we already tried the online support options and it didn't work hence your agent's agreement to have a technician call back. Please advise when it is re-arranged
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Amy Saha
(@AmySaha2) reported
@virginmedia how do we get a truthful response to our street’s internet issues? So many houses without WiFi for several hours, several times a week. Going on for months with endless broken promises from Customer Services. Your app says the service is “spot on”.
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Paul Smith
(@Paul_CR_Smith) reported
@virginmedia It’s saying there’s no problem. But the connection continues to drop out regularly. I’m still having to resort to my mobile broadband for important business meetings as the Virgin service is so unreliable.