Virgin Media

Virgin Media Outage Report in East Kilbride, South Lanarkshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in East Kilbride, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Kilbride and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in East Kilbride, South Lanarkshire, Scotland 12/11/2025 03:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near East Kilbride, South Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Hamilton, Airdrie, Motherwell, Galston, Paisley, Erskine, Renfrew, Bellshill, Bothwell, Coatbridge, Clydebank, Wishaw and East Kilbride.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near East Kilbride, Scotland

Latest outage, problems and issue reports in East Kilbride and nearby locations:

  • ScottCowan5 Scott Cowan (@ScottCowan5) reported from Glasgow, Scotland

    @virginmedia I phoned up on the 15th of September and said I wanted my contract stopped after it ends, which is tomorrow. How is that not cancelling?! I was told I would need to call on the 9th or 10th to cancel my contract, so I phoned today. I'm guessing the calls are all recorded?!

  • IanRae64 Ian Rae (@IanRae64) reported from Cambuslang, Scotland

    @virginmedia Thanks for your response Can I please get a credit on my bill? I am not getting the service I paid for

  • RonnieM87485 RonnieM (@RonnieM87485) reported from Glasgow, Scotland

    @debbievee25 @Lord_Carson12 @virginmedia I'm in Balornock, no issues here.

  • KoolMamma Carla🏴󠁧󠁢󠁳󠁣󠁴󠁿👩‍👦🐱🧘‍♀️🏃🏽‍♀️⚽️🔴⚪️ (@KoolMamma) reported from Glasgow, Scotland

    @virginmedia Still having constant issues with it I’m afraid.....

  • CarolePaton Carole Paton (@CarolePaton) reported from Renfrew, Scotland

    @virginmedia Still waiting for a response. Customer service is an absolute joke.

  • KoolMamma Carla🏴󠁧󠁢󠁳󠁣󠁴󠁿👩‍👦🐱🧘‍♀️🏃🏽‍♀️⚽️🔴⚪️ (@KoolMamma) reported from Glasgow, Scotland

    Hi @virginmedia any response yet please to my tweet yesterday re poor internet speed? #wifi #internet

  • MartinR16416014 Martin R (@MartinR16416014) reported from Cambuslang, Scotland

    @virginmedia Seriously ?? - The same number I’ve called many times and never had it resolved ? - brilliant as always. I don’t have a spare 2 hours to get passed about you’re departments and still not have it resolved !

  • CarolePaton Carole Paton (@CarolePaton) reported from Renfrew, Scotland

    @virginmedia how do I speak to a human? We have a wifi blackspot. None of your recorded message options help. I need to speak to an actual person.

  • mhairic88 Mhairi Crolla (@mhairic88) reported from Cambuslang, Scotland

    @virginmedia hi is there a problem with sound. Half my channels dont have sound.

  • MartinR16416014 Martin R (@MartinR16416014) reported from Cambuslang, Scotland

    @virginmedia Same as always . Overcharged for a service I’ve cancelled since March

  • YvonneDevlin2 Yvonne McAnenay Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia why my service area 28 Scotland not@🤬 working AGAIN get it SORTED

  • CarolePaton Carole Paton (@CarolePaton) reported from Renfrew, Scotland

    @virginmedia still looking to speak to a human about the wifi blackspot in my home. Your App doesn’t work and pre recorded options are not relevant. Please advise or I cancel direct debit.

  • MartinR16416014 Martin R (@MartinR16416014) reported from Cambuslang, Scotland

    @virginmedia Sick of calling and being Fobbed off . Got a text this morning telling me £140 is being taken again. Direct debit is getting cancelled this morning , what a joke of a service

  • thenewpenny OG Nasty (@thenewpenny) reported from Renfrew, Scotland

    @virginmedia pls advise how I cancel my TV & broadband contract. The website and helpline are not providing any support.

  • CaseyBlackett1 CaseyBlackett (@CaseyBlackett1) reported from Cambuslang, Scotland

    Virgin media internet is a piece of ****

  • weedonski Donna Hughes (@weedonski) reported from Airdrie, Scotland

    @gerriohear @virginmedia @scotgov Is this from home G? Ours has been running so slow the last couple weeks x

  • ScottCowan5 Scott Cowan (@ScottCowan5) reported from Glasgow, Scotland

    @virginmedia The agent over the phone checked with the support team, who advised that because the notes apparently say I didn't ask for a disconnection (I did) then the 30 days has to start from today. I am not paying up to the 9th of November as after Monday I will not be using the service.

  • midge60 Sue McCaffray (@midge60) reported from Erskine, Scotland

    1 hr 10 mins on the phone to @Virginmedia to fix my dreadful WiFi and they cut me off!

  • MartinR16416014 Martin R (@MartinR16416014) reported from Cambuslang, Scotland

    @virginmedia I called in March to cancel all but my broadband . Having checked my account a month or so ago I realised I was still being charged the full amount . I discussed this with you’re team for hours and had been informed they could see on the system it had been cancelled and

  • midge60 Sue McCaffray (@midge60) reported from Erskine, Scotland

    @Virginmedia so I just waited 40 mins trying to get thru to your support got thru and they cut me off! #WiFi

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • CazzJ123 CazzJ123 (@CazzJ123) reported

    @virginmedia is your website down?

  • SazYRK Saz (@SazYRK) reported

    @1Tazy @Imrxnnnnnn @3urray my tm8 is wireless and 5 hours away he has 30mbps and didn’t lag once and on 45-50 it’s just u brotha virgin media sucks

  • Samuel78976186 AtUm Basket Case ❤️🇺🇦❤️ (@Samuel78976186) reported

    @virginmedia my internet is down … what’s going on ???

  • RichieUK_TTV Richie #SaveNeighbours (@RichieUK_TTV) reported

    @Robertlfc_ @virginmedia Mines just gone down :/

  • Marcus_JC16_ Ⓜ️ (@Marcus_JC16_) reported

    @utd_harley @virginmedia Virgin media is the worst I actually sometimes thing plusnett is better

  • Xanyar Xanyar Kamangar (@Xanyar) reported

    @Ofcom what's going on? @virginmedia cable internet is off for at least 20hrs (their current estimate), @Hyperoptic doesn't answer customer calls and sets site visits months away. Is this the level of service you have set for for UK in 2022? #shocking #regulator #CustomerService

  • itsljplayz ljplayz (@itsljplayz) reported

    @virginmedia It always says ‘no service issues’ when there is. It’s been not working for 12 hours now and the same yesterday. Please can you fix it

  • dcaldwell998 dcaldwell998 (@dcaldwell998) reported

    @virginmedia Came back 5 minutes later and down again. I genuinely am wondering what I actually pay you guys for? Why should I not just get a sim with unlimited data and use that? I stream everything, don’t use the tv I had to get or phone line so please explain why it’s cutting out

  • utd_harley harleyLUHG🔰 (@utd_harley) reported

    @virginmedia your so finished as a company fix the wifi

  • RichieUK_TTV Richie #SaveNeighbours (@RichieUK_TTV) reported

    Soo I have no internet, and the status page not working @virginmedia