Virgin Media Outage Report in East Kilbride, South Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in East Kilbride come from postal codes G74.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in East Kilbride, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Kilbride and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 02: Problems at Virgin Media
Virgin Media is having issues since 09:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near East Kilbride, South Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Galston, Hamilton, East Kilbride, Erskine, Motherwell, Airdrie, Larkhall, Bellshill, Bothwell, Blantyre, Strathaven, Uddingston, Coatbridge and Paisley.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Galston |
Internet | |
| Hamilton |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near East Kilbride, Scotland
Latest outage, problems and issue reports in East Kilbride and nearby locations:
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Bewildered Boy
(@bewilderedboy) reported
from
Glasgow, Scotland
@jasmclaughlin2 @virginmedia The virgin app says its an issue in my area and its down till tomorrow afternoon. Not amused.
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Alan Lappin
(@GiggsyBlantyre) reported
from
Hamilton, Scotland
@virginmedia Potential cancellation. My mother was present at the time of the call, and I wanted to discuss options, whether to downgrade/cancel. But contact centre were so unhelpful.
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Bewildered Boy
(@bewilderedboy) reported
from
Glasgow, Scotland
Plan for today was to binge Mindhunter season 2 but thanks to @virginmedia for taking my broadband down that's not happening. Not happy
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Stu Paterson
(@stupac41) reported
from
Glasgow, Scotland
So @virginmedia internet doesn’t work all day, they don’t answer customer service calls or respond to complaint emails #farce #virginmedia
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David
(@disvalentine) reported
from
Clydebank, Scotland
@thepenGW @virginmedia Yea mate me too been with them 15 years & be better leaving & coming back seriously considering @SkyUK especially as our wifi down AGAIN & they want an extra £25 a month from me for same package i currently have!!
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Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
12:10 last night @virginmedia business broadband down again. Another modem reset this morning to sort. There had not been one week of stability with this garbage business service. Utter garbage is of course bring polite. #releasemeftomthiscontract
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Tony
(@macaroni1888) reported
from
Glasgow, Scotland
@virginmedia Our head office is now in its second day without Broadband, which is an utter disgrace. Please advise when service will be restored.
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@CGhirl88 @virginmedia I can confirm there are hunners of better deals with much better customer service
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Stephen Fallon
(@sffallon1) reported
from
Hamilton, Scotland
@virginmedia Absolutely shocking broadband, don’t join Virgin media folks, I upgraded last month and WiFi signal is shocking , better of with old dialup 😡😡
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Michael Martin
(@MickMart1972) reported
from
East Kilbride, Scotland
@virginmedia well that's you lost another customer. Shocking customer service.
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David
(@disvalentine) reported
from
Clydebank, Scotland
@virginmedia internet down again in Glasgow area...😡 Why this time
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Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Your automated service on the phone is diabolical. I want my broadband speed to be at what I am paying for, so please fix this asap.
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19nine78
(@19nine78) reported
from
Motherwell, Scotland
@virginmedia Now if either of your call handlers had sent me that earlier I could have made an informed decision 😂 Appreciate you can't access details on here but you've been more helpful than anyone else. Complaint sent via website form as well. Sadly, your probably losing a customer
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia Phoned the helpline like you said, guy told he'd transfer me to Customer Relations, who hung up...what you meant to do man 😂😂😂😂😂
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia They put on the notes that I wanted to register a complaint but never registered it as a complaint...so there's no reference 😂😂😂
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Alan Lappin
(@GiggsyBlantyre) reported
from
Hamilton, Scotland
@SupportPDC **** them then mate! Having a similar problem with @virginmedia - given them ample opportunities to sort an issue, no joy. Just cancelling the direct debit instead, that’ll instigate them to contact me!
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@virginmedia I'll ask for the reference if I get through again. The chap on the phone read the complaint back and it wasn't what I'd discussed
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@s04012008 @virginmedia **** sake that's some bill!!
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G.M
(@g_mccutch) reported
from
Hamilton, Scotland
@virginmedia Fortunately, though unable to resolve the problem, the 4th person I spoke to didn’t feel the need to hang up on me or lie and has arranged an engineer visit for next week. All this after listening to the same hold music for a combined total of 83 minutes (3/3) 👍🏼
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Fitzy 🍀
(@Fitzy_07) reported
from
Glasgow, Scotland
@CM26_B @Gastro_Celtic @virginmedia I actually don't even care at this point, I can cancel my contract in the next two days lol
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Andrea Higginbottom
(@t3ssyb3ar) reported
@virginmedia I'm still on 50 mins later with a serious complaint about their contractor
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Sarah Timmins
(@SarahGalloway82) reported
@virginmedia terrible broadband speeds. trying to contact your helpline and you keep disconnecting our call. Awful service
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NW
(@Nath_G_W) reported
@virginmedia Give me a direct email, none of this essay crap
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Catherine 👩🏻🔬🏴🇮🇹
(@prof_di_chimica) reported
@virginmedia we have a new contract with you for broadband only The engineer connected the router to a line yesterday but we’ve had an orange light on the router since then How do we contact someone to find out what the problem is?
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tracey bruce
(@apriltabby) reported
@virginmedia No thank you we are planning on cancelling as we can get cheaper and better service elsewhere. Shame after they've been with you for 12 + years
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Helen
(@helen_primary) reported
@virginmedia We have had no landline for nearly 24 hours. Service status is saying no issues 🤔 Please can you help?
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Vasudev Kulkarni
(@Vasuk1030) reported
@virginmedia Booked and VM cancelled again. But no area issue on my VM app. Had to ring through customer care to book an engineer again.
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FLEUR JJ Webb
(@pinkjj27) reported
@virginmedia He said to my nan look I am not going to fix the issue as i need to get home for the football I am just going to change the box. He took a box out of his bag that had no box no instructions and didnt work that was in november.
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Grumpy Commuter
(@GrumpyCommuter6) reported
And yet again, @virginmedia service is disrupted. At this point I'm paying 100% for a 50% service
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Steven Jarman
(@Jarman_Steven) reported
@virginmedia love the service but disappointing call with your rentention team. Looking to renew my broadband. Was offered £31pm. Noted it was adverted online for £25 i was firmly told its for new customers only. Poor way to treat loyal customers. Any reasons for this policy?