Virgin Media Outage Report in East Kilbride, South Lanarkshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in East Kilbride come from postal codes G74.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in East Kilbride, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Kilbride and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 11: Problems at Virgin Media
Virgin Media is having issues since 09:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near East Kilbride, South Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Bellshill, Coatbridge, Wishaw, Paisley, Hamilton, Uddingston, Airdrie, Renfrew, East Kilbride, Erskine and Holytown.
| City | Problem Type | Report Time |
|---|---|---|
 Airdrie |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Phone | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Motherwell |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near East Kilbride, Scotland
Latest outage, problems and issue reports in East Kilbride and nearby locations:
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Loyal🐻Since 87🇬🇧
(@debbievee25) reported
from
Glasgow, Scotland
What Is It With @virginmedia you pay an absolute fortune for their services & at least 3 times a month your services goes down!! WTF! What’s the deal with your internet service now!
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kasule
(@wearekasule) reported
from
Coatbridge, Scotland
@Cliff_Hill @spindlingdude @virginmedia Bobbys got 4 mates coming for a ‘sleep over’ I may have to get some board games out. Down completely now. 😩
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ℛᴀɴɢᴇʀs ℬᴇᴀʀ®
(@TheRangersBear) reported
from
Motherwell, Scotland
@johnmclaren1972 @virginmedia That was why I left them for Sky but they NEED to guarantee your price for the term of your contract now or your legally entitled to terminate your contract there and then.
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Holly McCormack 🏴🇪🇺
(@Hollz2012) reported
from
Paisley, Scotland
Tried to phone @virginmedia to cancel my services and their system was down. How convenient 🤔
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レ カ ラ
(@frebs) reported
from
Glasgow, Scotland
@virginmedia your 150 and 0345 customer service numbers aren't working btw
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Douglas lindsay
(@Doug1tux1) reported
from
Glasgow, Scotland
@virginmedia boasts and brags about their hub 3 being the best ever, the only thing they are the best ever at is the amount of times they go offline, thankfully @VodafoneUK has a decent network i am able to stay online unlike my hub3
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🌞Kirsty🌞
(@kirsbonj) reported
from
East Kilbride, Scotland
@virginmedia TiVo box stuck on starting up. Been like this since 8am. Have reboot everything. WiFi Ok!! G74 area. Is there an issue
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Douglas lindsay
(@Doug1tux1) reported
from
Glasgow, Scotland
@virginmedia I am totally disgusted by your company’s disregard and lack of care towards a phone line that is not working when that phone line is part of a community care alarm system as a lifeline for medical emergencies. 24 hours is too long for a lifeline to not be working.
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Lisa Louise Geary
(@Lisa_Louise89) reported
from
Clydebank, Scotland
@virginmedia yet again more shocking customer service from virgin media ! @richardbranson how you can be proud of your company I do not know. #bringthecallcentersbacktotheuk
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Paul Stewart
(@IAmPStew) reported
from
Barrhead, Scotland
Gonna answer your phones @virginmedia am wanting to cancel my account! Been on hold for over 40 mins!
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@virginmedia my WiFi light is flashing on and off on my 3.0 hub can you help
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Richard Watson
(@TichWatson) reported
from
Glasgow, Scotland
@virginmedia have turned out to have terrible customer service #pishpoor left in a queue to tell them I’m leaving. This is the third time. Slave labour using cheap call centres in Asia but charging customers through the nose
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Andrew Donnelly
(@donners32) reported
from
Glasgow, Scotland
10 years a customer of @virginmedia and they just tell you that if you want to reduce your bill to a reasonable amount you can’t and their first offer is to disconnect you... which takes 30 days. Looking forward to something new with @SkyUK or @bt_uk now. #Shambles
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StevenMcKelvie
(@StevenMcKelvie) reported
from
Glasgow, Scotland
When you try to find an area for your own house and @virginmedia is not in the area 😫 Adult hood sucks.
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clair crawford
(@hotgemMGMT) reported
from
Glasgow, Scotland
@TichWatson @MissHykinMaths @virginmedia That's why I left them, on top of consistent broadband issues
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ALAN
(@GOTHICGUY270477) reported
from
Cambuslang, Scotland
@virginmedia This is the second time you lost my house number you gave me free movies for 3 moths then assured me it wouldn’t happen again and it has I’m also going to Ofcom about your recommend a Freind feature I did it the right way and I’m be treated like an idiot
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Tessy B
(@tessybee10) reported
from
East Kilbride, Scotland
@virginmedia meant to have 3 months free in a new house trying to charge £137.90 after talking to customer services absolutely no help whatsoever please IM me
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Douglas lindsay
(@Doug1tux1) reported
from
Glasgow, Scotland
@virginmedia You might have the smallest and smartest v6 TiVo box, but a: I don’t have a v6 I got an pre v6 box, b: the v6 is has been out for years so unless there is a v7 coming out for every customer in September your mention of the v6 doesn’t justify £3.50 increase for everyone
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graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@virginmedia wonder if you could help me got the WiFi 3.0 hub and the green WiFi light keeps flashing.
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Sean Kelly
(@seanpdkelly) reported
from
Coatbridge, Scotland
@virginmedia having nothing but issues with your WiFi! Regretting switching over. Nightmare.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ed Andersen
(@edandersen) reported
Just saw some really weird behavior with Virgin Media cable.. was getting slow downloads until I ran SpeedTest. Then they went back to normal. Hmmm
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Alan
(@BigAl_2) reported
@virginmedia Before you do this, fix you internet sick of it going down or my WiFi not working everyday
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Abi Gillibrand
(@AbiGillibrand) reported
@virginmedia Hi! It's been two weeks now and my internet is still going down... Do you know when it will be secure again - it's just really inconvenient with working from home 🥺🙏
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John Stanton
(@Stanton_J) reported
@virginmedia I appreciate you offering a number but the problem will still exist and it will continue to go round in circles without someone owning the problem @virginmedia. It’s not fair for customers to have to keep chasing up some issue that shouldn’t be there.Surely there is a better way?
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Sam
(@SammyanthaM) reported
@virginmedia I already have messaged this number! What is going on with your service I'm seeing soooooo many complaints that are exactly the same- not being able to get through and broadband services not working. I have even emailed your CEO and his team haven't responded. Don't you care?
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Quidonneuncoup 🌈 🏳️⚧️ 🇪🇺
(@youknowit0609) reported
The only time @virginmedia answer the phone promptly is if you want to cancel or upgrade... they do not seem to be interested in answering when you have a fault.
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Rita Miller
(@gaz_dance) reported
@virginmedia Hi. Existing customer here. Disappointed with the trouble I'm having transferring services to my new address - you keep changing/not confirming the date. Makes WFH tricky during a pandemic. Message me x
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RICHARD MILLS
(@rmills599) reported
@virginmedia Probably 25 days off poor/no customer service, not getting what I pay for. Fobbed off, lied to, cut off. Hours of waiting to speak to someone who cannot help. Been told to text a number which does not reply.
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PL84
(@DeviousPL) reported
@virginmedia Right now I’m waiting for the credit cheque you owe me - something that takes 45 days to raise allegedly. And when I call up to enquire, getting someone who can speak English and isn’t rude.
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Abi Gillibrand
(@AbiGillibrand) reported
@virginmedia Hi! It's been two weeks now and my internet is still going down... Do you know when it will be secure again - it's just really inconvenient with working from home 🥺🙏