Virgin Media outages and service status in East Kilbride, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 3 outage signals in the last 24 hours around East Kilbride, including 3 direct reports.
- The most common problems reported in this area mention Internet, Total Blackout, and E-mail.
- The most recent signal from this area was received Sep 20, 12:01 PM GMT+1.
- Internet (73%)
- Total Blackout (8%)
- E-mail (6%)
- Wi-fi (6%)
- TV (6%)
The latest reports from users having issues in East Kilbride come from postal codes G74 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in East Kilbride, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Kilbride, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 20: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near East Kilbride, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Galston, Bellshill, Barrhead, Blantyre, Hamilton, Renfrew, East Kilbride, Coatbridge, Motherwell, Darvel, Clydebank, Paisley, and Airdrie.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow
|
Internet | 6 hours ago |
|
Galston
|
Internet | 6 hours ago |
|
Galston
|
Internet | 24 hours ago |
|
Bellshill
|
TV | 1 day ago |
|
Galston
|
Internet | 1 day ago |
|
Barrhead
|
Internet | 1 day ago |
Nearby cities with recent reports
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near East Kilbride, Scotland
Latest outage, problems and issue reports in East Kilbride and nearby locations:
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?
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Francesca Docherty (@FrancescaDocher) reported from Overtown, Scotland@virginmedia you are not very good at keeping your side of the contract but you expect regular FULL payment for INCOMPLETE SERVICE AND EQUIPMENT. Your customer service need more training on how to complete work orders and deliver the proper equipment.
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rach ✨ (@seawxy) reported from Motherwell, Scotlandbeen trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of house 🖕🏽
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Wilson (@wilsonfkp) reported from Glasgow, Scotland@virginmedia seems to be down in Renfrew... No internet for tonight 😭
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don mackeen (@donmackeen) reported from Glasgow, Scotland@virginmedia Service still screwed up, any ideas when this will be fixed @virginmedia?
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The Lanarkshire Laird (@Lshire_Laird) reported from Motherwell, ScotlandHi @virginmedia after 2 weeks of repeated calls and being promised a new remote ordered each time when it wasn’t, I finally reached a customer service agent called Maciej Betnat who took the time yesterday and today to help. He is great & I want to see that this is recognised. 👏🏻
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TDR-Dazabelle 👑 (@DarrenMcGuigan5) reported from Dennistoun, ScotlandAnyone else having issues with @virginmedia today I can't get online no signal Nada
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The Lanarkshire Laird (@Lshire_Laird) reported from Motherwell, Scotland@virginmedia Pretty sure you could be asking fir my details in a DM. Otherwise, what was the point in replying to me in the first place. Never mind, I’ll stick to keep calling.
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Elenita (@Coops_71) reported from Thornliebank, Scotland@virginmedia I’ve waited 12 hours and still have the same issue
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David A (@tofolo_1) reported from Glasgow, Scotland@virginmedia Are you kidding? I am not paying 30p a minute to call you. The contact us page says webchat but no link? It also says some text service but no number? Are you also just making it impossible to get in touch. If this becomes any harder to set up billing I will cancel....
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Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland@virginmedia There is no dial tone and I’ve tried another phone and line is still dead, so it must be the socket that is broken. I’m out now until 1230 if someone can arrange even a web chat as it’s almost 2 months without phone.. Ty
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Kirsty Learmonth (@kl7582) reported from Glasgow, Scotland@virginmedia Trying to get help with tv box, no online help through the live chat? Can you assist please
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bristian cungay (@ChristianBunga7) reported from Glasgow, Scotland@virginmedia Yeah, I’ve already done this. I had a guy sent out to take a look and he just left without fixing it. Mind I can’t use most of these support things cause I was never sent my customer number or contract information. This does also make it so I’m unable to cancel my contract @Ofcom
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Craig Reid (@reid2131) reported from Larkhall, Scotland@virginmedia He came at 0730 Saturday. All fixed by 0755. The cable outside was cut. No signal getting in. All fixed so easily by the engineer
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia Well that's another inconvenience. I can't put into the limited characters what we've been through since Friday with your service.
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Kieran Reynolds (@keybo7) reported from Clydebank, Scotland@virginmedia How did folk manage to buy these when site down?
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Alexander Adair 🌙 (@AlexxAdair) reported from Glasgow, Scotland@virginmedia It wont even let me run a speed test. When I go to status check it says no problem found but when I call I says intermittent issues??
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Holly McCormack 🏴 (@Hollz2012) reported from Paisley, ScotlandIt seems I made a good call using the OVO priority link this morning and not one through virgin media. Joined a virtual queue of around 12,000 that took half hour and although would like to have been lower down at the gig, I can’t have many complaints. #peterkay
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AR #55 (@G1NG355) reported from Glasgow, Scotland@virginmedia Cannot be rectified as the services have been disconnected. I spoke with someone on Friday that said services would be reinstated within 4 hours. After 6 hours, we received nothing. Called back and basically said that call never happened and have no log of the call.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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DC (@dc250705) reported@virginmedia 13 hours until you notify by text that something is wrong…communication quite crap isn’t it. Now told not fixed until 0200
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john (@jhargie4) reported@o2 @virgin @virginmedia CEO LUTZ SCHUELER received a call from your office regarding my complaint and when I asked a direct question rather than answer your representative went silent before abruptly disconnected the call with no warning. Great customer service.
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^Gavstar^ (@Englandgav) reportedHey @virginmedia want to know why I get bills for myself and someone else? My hub is linked to there account and address so I can access there account/bills and upgrade there package. Your customer services seem unwilling to help. GDPR issue
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Lifes MIS-Takes (@alan_reddish) reported@virginmedia Total **** show this. Cant get a single person to talk to me for 2 hours
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GunnerF77ox🦊 (@ifoxy1977) reportedHello I've had no internet for a week now I had a engineer come out on Wednesday the 26 and he said I need a new wire as the one outside was cut by workmen and another engineer came out on Thursday and I've heard nothing since help please @virginmedia
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Connor gower (@Connorgower3) reportedI have had issues with my broadband for the last 48 hours so far where it keeps being intermittent it's not the first time it's happened and pushing me closer to leaving @virginmedia
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Helen Bailey (@helenbaileyuk) reported@virginmedia neither myself nor my husband have received any emails today (we have ntlworld email addresses) and even ones we've sent to ourselves from other accounts haven't come through. Is there an issue with emails?
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Karen Barker 🐈 🔭🐝🌹🍅 (@Kiai_Kas) reportedWhy are the match streams not working for tonight's matches @SkyFootball @virginmedia People pay a lot of money for this so-called service. It's not good enough
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Alexander Battine (@TimeLord09) reported@virginmedia Virgin Media Are your technicians aware of the Intermittent internet signal problem in the NP20 5HT area. Are your technicians trying to fix this problem. This problem has been going on now for a about two week. Alex B
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Craig (@wolve585) reportedWhat a joke @virginmedia are! 2 weeks, twice "the system isn't working", 3 times been promised call backs to sort the account of my dad who has passed away and nothing! As if its not a hard enough time as it is! I was going to keep the account but this has made me want to cancel!