Virgin Media

Virgin Media Outage Report in East Kilbride, South Lanarkshire, Scotland

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The latest reports from users having issues in East Kilbride come from postal codes G74.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in East Kilbride, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Kilbride and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in East Kilbride, South Lanarkshire, Scotland 05/29/2025 01:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (17%)

    Wi-fi (17%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near East Kilbride, South Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Motherwell, Renfrew, Bellshill, Hamilton, Airdrie, Coatbridge, Paisley, Clydebank, Strathaven, East Kilbride and Erskine.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomMotherwell TV
United KingdomGlasgow Wi-fi
United KingdomRenfrew Internet
United KingdomGlasgow TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near East Kilbride, Scotland

Latest outage, problems and issue reports in East Kilbride and nearby locations:

  • steebee35 Steebee (@steebee35) reported from Glasgow, Scotland

    @virginmedia Internet down in the g20 area of Glasgow, may be connected to damaged power cable that caused power cut at the same time as the outage #virginmediadown #virginmediasupport

  • ASmile34051578 A Smile (@ASmile34051578) reported from Glasgow, Scotland

    @virginmedia Still having issues Too mentally exhausted and disgusted to waste more time on another pointless phone call. Sought advice elsewhere and diagnosed a new set top box required. A reputable company unlike you would have delivered this and compensated me. You just don’t care do you?

  • AndyRitchie12 Andy 'Ginge' Ritchie (@AndyRitchie12) reported from Glasgow, Scotland

    @virginmedia good morning, we've had numerous phone calls over the past few days from a call centre claiming to be you guys.. Saying that there is an issue with our router and asking us to tell them what lights are on etc? Is this a scam as I feel uncomfortable giving that info.

  • ASmile34051578 A Smile (@ASmile34051578) reported from Glasgow, Scotland

    @virginmedia ...and after the 90 minutes you decide to hang up WHY????

  • supaellie1 Ellenor (@supaellie1) reported from Glasgow, Scotland

    @virginmedia this has got to be THE WORST service in the whole world. Been a virgin customer for years and years then when you bill goes up and you phone you get a good deal... promised a deal. Sitting all day waiting for instalment to phone to be told it was rejected!

  • maverickMMI maverick (@maverickMMI) reported from Glasgow, Scotland

    @virginmedia customer service is embarrassingly bad. Miss sold then hung up on after being on hold for 75 minutes Sign up with this company at your peril

  • naomi_G_brown Naomi_G_Brown (@naomi_G_brown) reported from Glasgow, Scotland

    @virginmedia hi there just wondering what's up with the Broadband in the G3 area? It has been abysmal all week, today alone it has already gone down at least 5 times... Tried calling, gave up due to on hold fatigue 💤

  • lennonsghirl Cara (@lennonsghirl) reported from Coatbridge, Scotland

    @virginmedia had there been reported broadband issues in the ML5 area this morning? My service died about 20 mins ago and I can’t get back online. I’m working from home and have a meeting later on so any info would be great! Thanks

  • johnnie_mc Seonaidh McIntyre🕷️🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@johnnie_mc) reported from Paisley, Scotland

    @virginmedia Technician not available till Tuesday, 7 days without broadband when working from home. Going to cancel.

  • magnusjoss Max/Magnus Joss (@magnusjoss) reported from Glasgow, Scotland

    @virginmedia It's not an area issue; you prematurely closed my account on the wrong date as I'm moving house and the team members handling the cancellation put the wrong date in. I phoned customer service yesterday morning and was able to be reconnected, it's fixed now.

  • ASmile34051578 A Smile (@ASmile34051578) reported from Glasgow, Scotland

    @virginmedia Can’t watch them @virginmedia as service not working and you have left me hanging on phone for over 90 minutes.

  • Coops_71 Elenita (@Coops_71) reported from Thornliebank, Scotland

    @bless_machine @SkyUK @virginmedia Thanks, but my parents have cable and no issues. And I don’t think they ever had a 47% increase on their monthly bill with no warning.

  • jamboross Ross R MacLean (@jamboross) reported from East Kilbride, Scotland

    @virginmedia Really pissed off with you today, my contract ends on the 22nd of December and whilst I've never had TV with you, you refused to give me the deal. Well done, YOU LOST, I AM LEAVING YOU NOW FOR GOOD.

  • NikRattray Nik Rattray 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺⚗️⚖️🔬🧬👨🏻‍🔬 (@NikRattray) reported from Glasgow, Scotland

    @virginmedia been receiving some pretty unhelpful advice from your help desk team with no real resolution. Didnt get a manager's call back and have been treated pretty rubbish. Any chance you can help me?

  • kotr76 Stephen Neilan (@kotr76) reported from Hamilton, Scotland

    @virginmedia thank you for the excellent customer service. 38min long phone call which has ended with being cut off. Of the 38mins, i reckon I spent a good 25mins on hold or waiting in a queue

  • johnnie_mc Seonaidh McIntyre🕷️🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@johnnie_mc) reported from Paisley, Scotland

    @virginmedia Set up has failed of my new hub 3 router received today, I have checked all connections & tried to call but the call center is closed. Can you please help?

  • ASmile34051578 A Smile (@ASmile34051578) reported from Glasgow, Scotland

    @virginmedia No service for 2 days and been awaiting assistance on phone for over an hour. Do I wait forever or cancel my direct debit now?

  • MR_RFK23 MR_RFK23💭 (@MR_RFK23) reported from Motherwell, Scotland

    @virginmedia customer service and faults department, customer service is absolutely atrocious. 1 month ago I called up and took off sports. Today I wake up to no sports and NO kids. 1.30 mins on the phone and still not resolved! Told im on a different package, I don’t have Kids!

  • EraicLyrios Éraic Lyrios (@EraicLyrios) reported from Glasgow, Scotland

    @virginmedia you told me a router would be delivered on Saturday. Yodel says they couldn’t access the building, even though we were all in. You told me it would arrive today, yodel just rebooked it for tomorrow. I have been your customer for 3 days and I already want to l LEAVE

  • magnusjoss Max/Magnus Joss (@magnusjoss) reported from Glasgow, Scotland

    No Internet in my flat for the next few days since virgin media is ~incompetent~ so could somebody, like, pop a red or blue smoke signal somewhere if one of the candidates reaches 270?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Libalis76 Elizabeth Mechan (@Libalis76) reported

    @virginmedia really disappointing that your website is down with 3 hours left of your black Friday sale.

  • myball123 Simon Groutage (@myball123) reported from Bexleyheath, England

    @virginmedia hi there, all of our services have dropped out in the last ten minutes, the router changed to a flashing red light without anybody touching it. I have rebooted the router and it comes back on but is still flashing red. No TV, no WiFi, no landline help please

  • vintagegaylady CJ (@vintagegaylady) reported

    @virginmedia I have been informed there is a broadband issue in SE19 but no detail on when service is expected to resume. Can you confirm what the issue is please and when a fix will be made? Thanks

  • lougreen05 louise green (@lougreen05) reported

    We pay £100+ a month for @virginmedia and our broadband is the biggest crock of ****!! We’ve been waiting now 3 weeks for a new WiFi box but will soon want paying for a service we can’t use 🤬😡

  • BOs94559386 B Os (@BOs94559386) reported

    @virginmedia website is down for maintenance on black Friday deal, please can you assist?

  • DEDNaive Debbs Durston (@DEDNaive) reported from Enfield Lock, England

    @virginmedia Look just leave it tonight. If it’s the same in the morning I’ll contact customer service to see how long it will take to close my account. Cheers for trying to help.

  • Eleventy8to9 Eleventy8to9 (@Eleventy8to9) reported

    @virginmedia How can I escalate this please as clearly nobody has a clue what’s going on and I’m getting nowhere I have no heating without broadband and need it fixed asap The number and website change between yes there is an issue to No there isn’t every time I check

  • Sam_Moon__ Sam 🌙 (@Sam_Moon__) reported

    @taramoon__ It happens a lot with me in the UK cuz @virginmedia thinks it is a good idea to put problems on my line and then say “you don’t have any problems on the line according to our systems”

  • james_a_tanner James Tanner (@james_a_tanner) reported

    Can I have an engineer now @virginmedia internet “fix” lasted about 2 weeks and it’s back to being utter dog sh*te and 1100 ping AGAIN. This time using your own router!!!

  • DistrustP DistrustPilot (@DistrustP) reported

    @virginmedia @NetflixUK It's official Virgin Media are shite. Took me six hours from set up to cancel my contract, lies and incompetence, piss poor customer service. You are a For kin joke of a company