Virgin Media Outage Report in East Kilbride, South Lanarkshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in East Kilbride, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Kilbride and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (41%)
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TV (30%)
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Wi-fi (11%)
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Total Blackout (10%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near East Kilbride, South Lanarkshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Hamilton, Clydebank, Galston, Bellshill, Motherwell, Paisley, Coatbridge, Airdrie, East Kilbride, Erskine, Viewpark, Uddingston, Barrhead and Blantyre.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Phone | |
| Glasgow |
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| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near East Kilbride, Scotland
Latest outage, problems and issue reports in East Kilbride and nearby locations:
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Andy Bryan
(@andybryan11) reported
from
Glasgow, Scotland
@virginmedia is there an issue with the TV GO app? Had an error message last 2 days?
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MR_RFK23💭
(@MR_RFK23) reported
from
Motherwell, Scotland
@virginmedia customer service and faults department, customer service is absolutely atrocious. 1 month ago I called up and took off sports. Today I wake up to no sports and NO kids. 1.30 mins on the phone and still not resolved! Told im on a different package, I don’t have Kids!
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Seonaidh McIntyre🕷️🏴🇪🇺
(@johnnie_mc) reported
from
Paisley, Scotland
@virginmedia Set up has failed of my new hub 3 router received today, I have checked all connections & tried to call but the call center is closed. Can you please help?
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
@virginmedia still looking to speak to a human about the wifi blackspot in my home. Your App doesn’t work and pre recorded options are not relevant. Please advise or I cancel direct debit.
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Nik Rattray 🏴🇪🇺⚗️⚖️🔬🧬👨🏻🔬
(@NikRattray) reported
from
Glasgow, Scotland
@virginmedia been receiving some pretty unhelpful advice from your help desk team with no real resolution. Didnt get a manager's call back and have been treated pretty rubbish. Any chance you can help me?
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Kammy Singh
(@kammysingh74) reported
from
Coatbridge, Scotland
@virginmedia It absolutely shocking that we have to wait nearly a week for an engineer to come out because we have no service at all. In the meantime, I cannot work from home which leads to us as a family losing money especially in the current climate...
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Ally
(@allymcnab1) reported
from
Clydebank, Scotland
@virginmedia tv go app not working,, trying to sign in keep getting,,, oops service not available at the moment try again later ,, any fixes
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Steebee
(@steebee35) reported
from
Glasgow, Scotland
@virginmedia I haven't been able to watch my virgin go app for months, continually being asked to register the same device to the point I can't watch anything, useless service
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Santiago Matalonga
(@santimatalonga) reported
from
Paisley, Scotland
Dear utilities providers (ex @virginmedia & @BritishGas), if you are offering support via chat, embrace that communication is asynchronous. Can't wait around d for you to pay attention, but i will answer eventually. @hp instant ink got this concept. Ask them!
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Seonaidh McIntyre🕷️🏴🇪🇺
(@johnnie_mc) reported
from
Paisley, Scotland
@virginmedia Technician not available till Tuesday, 7 days without broadband when working from home. Going to cancel.
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Max/Magnus Joss
(@magnusjoss) reported
from
Glasgow, Scotland
No Internet in my flat for the next few days since virgin media is ~incompetent~ so could somebody, like, pop a red or blue smoke signal somewhere if one of the candidates reaches 270?
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RonnieM
(@RonnieM87485) reported
from
Glasgow, Scotland
@debbievee25 @Lord_Carson12 @virginmedia I'm in Balornock, no issues here.
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OG Nasty
(@thenewpenny) reported
from
Renfrew, Scotland
@virginmedia pls advise how I cancel my TV & broadband contract. The website and helpline are not providing any support.
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Iain Wilson
(@iain40) reported
from
Glasgow, Scotland
@virginmedia is there problem with ntlworld email accounts just now. Can receive emails but not send. Continually states smpt password wrong
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Elenita
(@Coops_71) reported
from
Thornliebank, Scotland
@bless_machine @SkyUK @virginmedia Thanks, but my parents have cable and no issues. And I don’t think they ever had a 47% increase on their monthly bill with no warning.
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Carla🏴👩👦🐱🧘♀️🏃🏽♀️⚽️🔴⚪️
(@KoolMamma) reported
from
Glasgow, Scotland
@virginmedia Still having constant issues with it I’m afraid.....
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
@virginmedia Still waiting for a response. Customer service is an absolute joke.
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
@virginmedia how do I speak to a human? We have a wifi blackspot. None of your recorded message options help. I need to speak to an actual person.
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Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia why my service area 28 Scotland not@🤬 working AGAIN get it SORTED
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Max/Magnus Joss
(@magnusjoss) reported
from
Glasgow, Scotland
@virginmedia It's not an area issue; you prematurely closed my account on the wrong date as I'm moving house and the team members handling the cancellation put the wrong date in. I phoned customer service yesterday morning and was able to be reconnected, it's fixed now.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Grid56126
(@grid56126) reported
@virginmedia Day 6 now with no phone use. Your advice to go back to the forum was little use as I was told I am not yet at the stage where my personal details are needed as its a generic fault, but it's not on your website as an issue. This is beyond a joke now.
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Ninian Carter
(@ninian) reported
@virginmedia Thanks Virgin Broadband. I'm currently an hour late to start work because I can't get online. Now having to connect a Mac to the Internet using my mobile phone. Totally CRAP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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Jason R. Vowles
(@JasonVowles) reported
@virginmedia No issues detected in the area. Reset the router but getting drops in service regularly. Working from home with a busted knee and can not afford to lose a day of work.
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Fritz_
(@Fritzmahoney) reported
@virginmedia I've raised a complaint via the phone and online and still not heard from anyone. As a new customer the whole transfer to @virginmedia has been a total mess and taken up a huge amount of my time.
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Nick Morrison
(@Nick_the_blitz) reported
@virginmedia Another example of your service being poor making it difficult to discuss issues. How can other companies keep DMs open securely but you can? Seems like choice rather than security related issue.
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Conor Buller
(@ConorBuller) reported
I had a whole Notion board with every detail of this house move planned out, only for Virgin Media to cancel our internet install at 9pm the night before..
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Clare 🏴💙
(@chilly_spurs) reported
Going to take 5 minutes & make a cup of tea …… it’s either that or throw my router out the window 😡 @virginmedia your service status phone line is about as much use a chocolate teapot!!!
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jessica rosten
(@jessicarosten) reported
@virginmedia Yes of course. My issue is separate to any area issues according to two of your technicians
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daisylnaughton
(@daisylnaughton) reported
@virginmedia can you let me know when WiFi will be working again in CF24 in Cardiff! Appalling service when you have to WFH. I have a day full on interviews which I now have to dial into.
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Josh Scott
(@scotty7842) reported
@virginmedia having a lot of connectivity issues in the SW12 area. Is there a problem in the area? Anyone else having an issue?