Virgin Media

Virgin Media Outage Report in East Kilbride, South Lanarkshire, Scotland

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The latest reports from users having issues in East Kilbride come from postal codes G74.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in East Kilbride, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Kilbride and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in East Kilbride, South Lanarkshire, Scotland 02/10/2026 01:20

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (20%)

    Wi-fi (20%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near East Kilbride, South Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Erskine, Hamilton, Bellshill, Blantyre, Motherwell, Strathaven, Uddingston, East Kilbride, Coatbridge, Galston, Paisley and Airdrie.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomErskine TV
United KingdomGlasgow TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near East Kilbride, Scotland

Latest outage, problems and issue reports in East Kilbride and nearby locations:

  • nuttynanaannie Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Hi, thank you for replying. I can't see where to register. I did another service check and it says an intermittent service fault is affecting my area. But gives no guidance/option to register for loss of service. Guidance please.

  • TheGodofPod TheGodofPod (Movie Daft) (@TheGodofPod) reported from Clydebank, Scotland

    @toptenpods @skytv I to have fell victim to this, but via Virgin Media, who it took fully 2 days to cancel with. Horrible experience for Mrs B.

  • Coops_71 Elenita (@Coops_71) reported from Thornliebank, Scotland

    @virginmedia I’ve waited 12 hours and still have the same issue

  • FrancescaDocher Francesca Docherty (@FrancescaDocher) reported from Overtown, Scotland

    @virginmedia you are not very good at keeping your side of the contract but you expect regular FULL payment for INCOMPLETE SERVICE AND EQUIPMENT. Your customer service need more training on how to complete work orders and deliver the proper equipment.

  • Chban1967 Banjo (@Chban1967) reported from Glasgow, Scotland

    @virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling

  • G1NG355 AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?

  • Coops_71 Elenita (@Coops_71) reported from Thornliebank, Scotland

    @virginmedia I sent an email at 10.51 this morning which was delivered without any issues.

  • Coops_71 Elenita (@Coops_71) reported from Thornliebank, Scotland

    @virginmedia is there a problem with email all of a sudden? It was working this morning and now when I try to send an email from Outlook or on my iPhone, I’m told my password is wrong and when I try to log onto webmail I’m told I have no password.

  • jamboross Ross R MacLean (@jamboross) reported from East Kilbride, Scotland

    @virginmedia As a mark of respect,have you given us all the day off from the internet? Nothing working again!!! Getting pretty fed up with this, and yes I've checked your service online.

  • seawxy rach ✨ (@seawxy) reported from Motherwell, Scotland

    been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of my house 🖕🏽

  • jamboross Ross R MacLean (@jamboross) reported from East Kilbride, Scotland

    @virginmedia I was extremely impressed with the service that I received tonight to arrange for my services to be looked at on the 3rd of October. The handlers manners were perfect and I'm delighted with the service that we received. Please pass this onto him, thanks.

  • oletalk Colin M (@oletalk) reported from Glasgow, Scotland

    What's going on with @virginmedia broadband just now? Just managed to find out on 150 that they seem to be doing (emergency?) maintenance of some sort. Is this how they justify "returning to the office"?! 🤪

  • Beverley1886 Bev, just Bev….. (@Beverley1886) reported from Wishaw, Scotland

    what on earth is going on with your service of both mobile and broadband! Substandard, constantly having connection issues with both!! Not only our household either, common issue with @virginmedia

  • nuttynanaannie Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia For the past 5 days I've had limited Tivo use and no access to apos at all in Ml15hd also no Internet 90%of the time. Virgins site says they're working in my area to fix this by 20th October. So will I get a reduction on bill for a week of no service.

  • nuttynanaannie Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Thanks. I'll try that. When I do a status check it flags Tivo right away but shows no issues with broadband or phone when I then run a broadband check it says there's an intermittent fault in my area. !

  • seawxy rach ✨ (@seawxy) reported from Motherwell, Scotland

    been trying to cancel my virgin media package for 15 minutes and he’s going on about discounts and units of measurements i’ve never heard of. i don’t want a new deal, i want ur router out of house 🖕🏽

  • nuttynanaannie Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia OK. That's fine . Every time I service check my broadband it tells me there's a fault in my area and its being investigated and to come back in 24 hours and it will be looked into but when I do this it just gives the same response . Its very confusing. And not very helpful at.

  • Chban1967 Banjo (@Chban1967) reported from Glasgow, Scotland

    @virginmedia Absolute shambles of a company with absolute zero customer care. Phone up and agree a contract only to get something totally different phone to complain they tell you the phones getting cut off, the goalposts get moved continuously, communication atrocious. AVOID!!!

  • G1NG355 AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia Cannot be rectified as the services have been disconnected. I spoke with someone on Friday that said services would be reinstated within 4 hours. After 6 hours, we received nothing. Called back and basically said that call never happened and have no log of the call.

  • nuttynanaannie Anne Marie McPhee (@nuttynanaannie) reported from Motherwell, Scotland

    @virginmedia Hi, it's been like this since last Thursday. Our Tivo box is constantly flashing and apps don't work as we have no Internet probably. Internet not worked since then. Its a real issue as we need Internet to work.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • RobCovell Rob 🎮 (@RobCovell) reported

    Apparently @virginmedia have improved their router signals to make it more reliable. For some reason this means I now have to tether my computer to my mobile to use its 4G signal 😡

  • GrahamGraham657 Martin Graham (@GrahamGraham657) reported

    @virginmedia Yes fine that checked signal in room all good still drops too

  • TheGamerScot Paul the Gamer Scot 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@TheGamerScot) reported

    @virginmedia Was a while ago. Was a fault in the area (that the service page didn't show). Probably due to complete on the 27th of whatever month it was. But let's be honest - this has been going on for a year. These faults are either too new to be related or a rebrand of one you can't fix.

  • patrickseurre Patrick Seurre #FBPE (@patrickseurre) reported

    @virginmedia I’ve already tried on a PC that has never been used to visit your site before and the same thing happened.

  • GastroSurrey Dr Deb Majumdar, MD, FRCP (@GastroSurrey) reported

    @virginmedia internet down again! #virginmediadown

  • iDanScott ~/Dan 💻🤓 (@iDanScott) reported

    Hiya @virginmedia any reports of no internet in the bristol BS30 area? My internet seems to have gone down out of the blue

  • Beckilou21 Becki smith (@Beckilou21) reported

    @virginmedia Yes we spoke to someone. Engineering in the area until 1st March (has been like this since November.. deadline seems to extend every month) - FYI no advisement about this potential disruption and no compensation offered for poor service.

  • Paulgoodjohn1 Paul goodjohn (@Paulgoodjohn1) reported

    @virginmedia can someone help at virgin about the terrible customer service I’m going through regards getting my service up and running after moving home

  • eilidh32 eilidh (@eilidh32) reported

    @virginmedia We don’t have any connected by wire. We had no issues until we upgraded

  • IanBorrett ian (@IanBorrett) reported

    So...the latest on @virginmedia . The engineer turns up (late), says the previous guy did something wrong, so we now have too weak a signal to have full service. So he's leaving it for someone else. Just the usual **** that we have to put up with from this awful company.