Virgin Media

Virgin Media Outage Report in East Kilbride, South Lanarkshire, Scotland

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The latest reports from users having issues in East Kilbride come from postal codes G74.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in East Kilbride, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Kilbride and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in East Kilbride, South Lanarkshire, Scotland 10/31/2025 17:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near East Kilbride, South Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Airdrie, Galston, Motherwell, Renfrew, Bellshill, Coatbridge, Clydebank, Wishaw, East Kilbride, Paisley, Hamilton, Bothwell and Erskine.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomAirdrie Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near East Kilbride, Scotland

Latest outage, problems and issue reports in East Kilbride and nearby locations:

  • YvonneDevlin2 Yvonne Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia My Internet connection has been buffering since last week it came back on this morning then just 10 minutes ago went back off I turned the router on and off and it seems fine but it is really annoying so I would like to know if they are problems in my area 28

  • weedebsie19 Debbie Hughes (@weedebsie19) reported from Airdrie, Scotland

    @virginmedia Evening, is there an issue with the Virgin TIVO box tonight as I’m watching something on ‘My shows’ & it all seems to have stopped working!😢

  • MargotMcCuaig Margot McCuaig (@MargotMcCuaig) reported from Glasgow, Scotland

    @mikeybhoy11 @virginmedia Long may that continue. Checked their site and there’s an issue in Glasgow. Was intermittent all day and now gone completely 😭

  • ycruiselesley lesley (@ycruiselesley) reported from Newton Mearns, Scotland

    @virginmedia This is a premium no will cost more than monthly saving, looking onto this it would appear lots of customers have same issue, I was totally mislead by your staff as told them I wanted same channels would rather take this forward with a written complaint please advise how

  • alanmcgown Alan McGown (@alanmcgown) reported from Hamilton, Scotland

    Looks like a bad move trying to contact @virginmedia when you are held on hold for an hour and still waiting

  • dyanemccourt Dyane Mccourt (@dyanemccourt) reported from Chapelhall, Scotland

    @reece_dinsdale @virginmedia We got thru after an hour, they are freezing sky sports payments for now. We were £135 got them down to £84, they no longer have over seas advisors working for them there for taking ages to get thru . Keep trying good luck 😉

  • TheBuzzard1319 Colin Burrows (@TheBuzzard1319) reported from Glasgow, Scotland

    @virginmedia It was ur customer service staff that caused the problem in the first place I’m certainly not goin to be contacting virgin when they should be contacting me, I’ve lost a day off work due to the incompetence of the customer service staff

  • YvonneDevlin2 Yvonne Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia my WiFi is on and off can you confirm if there is a network problem on my area Glasgow G20

  • ycruiselesley lesley (@ycruiselesley) reported from Newton Mearns, Scotland

    @virginmedia Sorry they never bothered to get back to me yesterday last message at 15.59 to say looking at account then nothing!

  • YvonneDevlin2 Yvonne Devlin (@YvonneDevlin2) reported from Glasgow, Scotland

    @virginmedia Well yes it have did the test on my virgin media app why can’t virgin media put a notice or send a notice on this app to tell us network problems in certain areas and also this twitter page why cant it be updated with area out of service terrible 😡

  • ycruiselesley lesley (@ycruiselesley) reported from Newton Mearns, Scotland

    @virginmedia Not an acceptable service answers really are just to make you go away, which sadly I will now be from from virgin media

  • flyingscotjim Kimo (@flyingscotjim) reported from Newton Mearns, Scotland

    @virginmedia @ycruiselesley It seems there is cynical removal of channels and an increase in monthly costs at the same time. This coupled with the exorbitant costs of the helpline add up to very poor value for money

  • paolodi67 Paolo (@paolodi67) reported from Cambuslang, Scotland

    Everyone should cancel their direct debits for @virginmedia until they start answering their calls and allowing people to downgrade their packages. We’ll soon hear from them then. Please RT #virginmedia

  • itsjuststewart Stewart Priest  🌈 🏒 (@itsjuststewart) reported from Clydebank, Scotland

    @virginmedia Thanks ML. My issue is with the misleading info in your initial comms to me. It does not reflect what @TurgenSec says is in the database. I don’t particularly care what you say to the ICO. Your first duty as the data controller is to me, the subject of the data.

  • McManiche Maniche (@McManiche) reported from Glasgow, Scotland

    @virginmedia I am having a nightmare trying to speak to someone in your team. What a disaster your customer service is. Coming to you soon @SkyHelpTeam. Help!

  • kandibabes Ruth Marshall (@kandibabes) reported from Glasgow, Scotland

    These idiots should pull their finger out and help people with online options. #fuckyourprofits @virginmedia

  • StuartHill3 Stuart Hill (@StuartHill3) reported from Motherwell, Scotland

    Shocking @virginmedia brand new customer 20 days ago simple request switch from sports to movies to be told no pay for a service you can’t watch... is this customer service at this time of challenges. Didn’t get this with @skytv 😡😡

  • StuartHill3 Stuart Hill (@StuartHill3) reported from Motherwell, Scotland

    @virginmedia absolutely disgraceful new customer to virgin 3 weeks ago on deal of £70 a month for 12 month cancelled sports which was nightmare but now they try to take £179 out bank which I block and the cut it off leaving no WiFi or tv .... shocking 3 weeks service worst ever

  • ycruiselesley lesley (@ycruiselesley) reported from Newton Mearns, Scotland

    @virginmedia Sorry but this number is useless I think it automated not a person! Have no intention of sorting out my problem unless I phone a premium no. Will now be changing provider, 30 years plus with virgin/ntl had enough

  • nachoman18721 Nacho Man 🇬🇧🏐 (@nachoman18721) reported from Glasgow, Scotland

    My current Virgin Media package: £100. To renew my contract package £120. If I was a new customer £80 WHAT A JOKE. @virginmedia

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • kmzss oluwareallytobiloba (@kmzss) reported

    Virgin media customer service is utterly trash

  • FeckOffFlouncer Fiona F (@FeckOffFlouncer) reported

    @virginmedia Yes, done all that. Supposedly nothing, but test pinging by my IT support shows repeated drops. How do you propose to tackle that?

  • Nijran1973 Sundeep Nijran (@Nijran1973) reported from Solihull, England

    @virginmedia have charged me for services I’ve not received and now want more money to disconnect something that never worked

  • Nijran1973 Sundeep Nijran (@Nijran1973) reported

    @virginmedia I’m the account holder and I’ve been on the phone the service was never activated and I’ve been paying money for the last year. I’ve now cancelled direct debit as I’ve tried everything. I just want you to collect your equipment and give me my money back.

  • GuiltyDogVR Claire Rogers (@GuiltyDogVR) reported

    @codersblock I don't know if it's VR per se, or the fact that it's a fast paced game (Air Hockey) that seems sensitive to latency and packet loss. It seems to work well locally on my home network but over a bigger distance (10miles) or on a slower network Virgin Media <-> 4G it falls apart.

  • Mikeypoodle Mike (@Mikeypoodle) reported

    @AndrewParkerUK @TinaBob17 @virginmedia Interesting! Surprised the Government haven’t instructed Vodafone to take down the Underground Wi-Fi to prevent protesters from live streaming!

  • raalaa_ Rala (@raalaa_) reported

    @virginmedia hi can someone dm me please regarding my WiFi not working

  • Kernowchild Jayne (@Kernowchild) reported

    @virginmedia Connectivity issues around my house and wifi pods not working

  • General_Destinz Plz_Speak (@General_Destinz) reported

    @Bra1nK @virginmedia @BTfibre Idk how good of a choice choice is my VM has been down for a while now and same goes for others despite them saying the servers are up and running

  • Emanelfar77 Eman El Far (@Emanelfar77) reported

    @virginmedia We initially thought it was open reach cabinet and contacted them. The engineer reviewed it in less than 4 hours and informed us that this is a virgin media cabinet and that he cannot fix it because it must be fixed by virgin media. He thinks fan is broken fan causing overheating