Virgin Media

Virgin Media Outage Report in East Kilbride, South Lanarkshire, Scotland

No problems detected

If you are having issues, please submit a report below.

The latest reports from users having issues in East Kilbride come from postal codes G74.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in East Kilbride, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in East Kilbride and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in East Kilbride, South Lanarkshire, Scotland 04/16/2025 00:20

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (55%)

    Internet (55%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near East Kilbride, South Lanarkshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Bellshill, Erskine, Paisley, Hamilton, Motherwell, Coatbridge, Renfrew, Airdrie, East Kilbride, Newton Mearns, Larkhall, Uddingston, Clydebank and Wishaw.

Loading map, please wait...
City Problem Type Report Time
United KingdomGlasgow Total Blackout
United KingdomBellshill Internet
United KingdomGlasgow E-mail
United KingdomGlasgow Total Blackout
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near East Kilbride, Scotland

Latest outage, problems and issue reports in East Kilbride and nearby locations:

  • Kennyf1283 Kenny from the Block (@Kennyf1283) reported from Glasgow, Scotland

    @virginmedia You are clearly having ongoing network issues across the country. It would be good if you actually acknowledged instead of pretending everything is fine on your main Twitter feed.

  • keybo7 Kieran Reynold (@keybo7) reported from Clydebank, Scotland

    @virginmedia my box is not receiving signal. It has power but internet connection not working and ive no tv. Guy spent 30 mins on phone trying to fix it. Not good enough!

  • seanbrownrec Sean Brown (@seanbrownrec) reported from Glasgow, Scotland

    The award for worlds worst customer services goes to @virginmedia utterly disgraceful. #MoveToSky

  • canadianweeg Kris Schimmel (@canadianweeg) reported from Glasgow, Scotland

    @virginmedia It’s down again!

  • casccvc helen corcoran (@casccvc) reported from Glasgow, Scotland

    @virginmedia you really need to sort your connections!!!! Getting sick and tired of paying full price for a sub par service!!! 😠😠

  • _Grejurn Grejurn 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 @FurLough 2020 (@_Grejurn) reported from Glasgow, Scotland

    @virginmedia That's the result from running the test after logging in from the link you sent me. Running the test from my router doesn't show up any problems. Logs at the times had No Ranging Response, SYNC timing Sync failure, RCS partial service, no unicast maintenance opportunities errors.

  • JohnTru90613516 John Truesdale (@JohnTru90613516) reported from Airdrie, Scotland

    @Glasgow_Times @virginmedia sounds great If only they could respond to emails, tweets or calls!! Abysmal customer service

  • NicC28 NicCon (@NicC28) reported from East Kilbride, Scotland

    Hi @virginmedia we have just had a call from a really pushy guy who claims to be a network engineer and says he is coming to the house today because he is not busy and he will be collecting our old equipment and if we dont give it back today we will pay another charge. We were

  • jimnimmo60 oor Jim (@jimnimmo60) reported from Airdrie, Scotland

    @virginmedia We’ve been having issues. Especially with the on demand service or anything we record. Constantly asking us to test the connection. I’ve switched everything off and back on again. Including modem and still getting the same error.

  • Caitlin_Curri3 Caitlin Currie (@Caitlin_Curri3) reported from Airdrie, Scotland

    @virginmedia My WiFi has been cutting off at least once a day and if not then running extremely slow, making most days almost impossible to WFH. Mobile issues are more to do with customer service which I have already logged complaints about. Just wish I could exit early without any fees

  • HendoHd93 HendoHD93 (@HendoHd93) reported from Clydebank, Scotland

    @cliveillenden @BrightonPoutine @PlayPositive @eurogamer Exactly I have the cheapest virgin media connection wirh the **** hub 3 router and plug Ethernet in like I would with my pc and PS4 anyways and it runs perfect.

  • djtiggeh Tigg-Pupp (@djtiggeh) reported from Paisley, Scotland

    @virginmedia and yet again your broadband service has gone off. All fricking day. #refundme

  • scottyoung16 Scott Young (@scottyoung16) reported from Paisley, Scotland

    Currently trying to work from home and @SkyHelpTeam broadband has been down since the weekend. Called and they said there’s no known issues, yet the issue I have is I STILL can’t get connected. A switch to @virginmedia might be in order

  • DeekTheDiamond Derek Thomson (@DeekTheDiamond) reported from Airdrie, Scotland

    @virginmedia help! My tivo box won't restart. Switched it off for over 12 hrs last nite but still won't come back on.

  • canadianweeg Kris Schimmel (@canadianweeg) reported from Glasgow, Scotland

    @virginmedia Down again! No faults on your website but whole street is down do it must be at your end

  • squawkbox Will 🇪🇺 (@squawkbox) reported from Glasgow, Scotland

    @gawuffy @virginmedia Annoyingly I get no mobile coverage in my flat, I have to stand near the window to do anything and there is only a weak 2G, sometimes 4G signal - so I can't use phone for internet alternative.

  • tonyparvia Tony Parvia (@tonyparvia) reported from Glasgow, Scotland

    OK @virginmedia give me the number to disconnect. Your WiFi service has been absolutely abysmal for weeks on end now. Time to jump ship.

  • CarolePaton Carole Paton (@CarolePaton) reported from Renfrew, Scotland

    As of tomorrow I have 10 working days left. This is lovely except that I have about 6 weeks work left to do!! Ridiculously slow internet isn’t helping @virginmedia

  • GemmaaMurphy Gem ❤️ (@GemmaaMurphy) reported from Newmains, Scotland

    @virginmedia I honestly don’t know!! My mum has not long got a new mobile and she’s using the WiFi too, I wondered if that was the case! Please help

  • BigRangersBear 𝕽𝖆𝖓𝖌𝖊𝖗𝖘 𝕭𝖊𝖆𝖗 (@BigRangersBear) reported from Motherwell, Scotland

    @hunter_19851 @skytv @SkySports @virginmedia The terms of your contract have changed. Your paying for a service you're no longer recieveing.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • aimeemcs Aimée (@aimeemcs) reported

    @virginmedia What does she do if she hasn't had a response within 24hours? It's virgins mistake and could cost her her house so I think there really needs to be more done to help here

  • dexterlfc Chef D (@dexterlfc) reported

    @virginmedia why is this service so poor!!! Yet again no internet 3rd time in a week!!! No wonder guys jump ship to Sky with this kind of service!! Shocking!!

  • hanshoran Hannah Horan (@hanshoran) reported

    @virginmedia I have just received a letter saying you have tried to call me regarding my complaint but you haven’t at all. Now I can’t get through to your customer service line. Can you assist?

  • amit_m7 Amit Mandora (@amit_m7) reported

    @virginmedia I think you should read your auto compensation policy and amend it since covid has decimated the world. Your service has got worse since it happened and that’s poor. So I won’t be reading. I’ll be leaving. Goodbye KT, thanks for nothing at all. Merry Christmas without broadband.

  • iamrperry R (@iamrperry) reported

    @aimeemcs @virginmedia She won’t get one in 24hours. I’m waiting for a similar issue to be resolved and, one month after complaining, I’ve just received a letter to say they have “tried to call” (they haven’t) and now I have to text all my personal info to a robot. Ridiculous.

  • Wheely73 Neil Tomlinson (@Wheely73) reported

    @bt_uk Had a call. Still can’t rectify. Wish I could go back to @virginmedia as they were faultless in their service. Sadly not available here.

  • rbd600 rbd600 (@rbd600) reported

    Yet again @virginmedia broadband and tv are down. At least once a week this happens! Unbelievable! Anyone recommend a company that’s competent and actually provides a good service?

  • Saltbar Tony Barlow (@Saltbar) reported

    @virginmedia Does your broadband support VLAN tagging? I'm thinking of buying Google WiFi Mesh to go with your broadband.

  • natashaoconnor0 Tasha (@natashaoconnor0) reported

    @virginmedia Sorted. For now. But could be a repeat problem. Can I suggest a reduction on bill for the music torture and ruining my evening?

  • CameraCairns Mark Cairns (@CameraCairns) reported

    @virginmedia Last time I tried that I hang on hours and hours.