Virgin Media

Virgin Media Outage Report in Galston, East Ayrshire, Scotland

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The latest reports from users having issues in Galston come from postal codes KA4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Galston, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Galston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Galston, East Ayrshire, Scotland 01/11/2026 18:55

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (18%)

    Wi-fi (18%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Galston, East Ayrshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Kilmarnock, Irvine and Galston.

Loading map, please wait...
City Problem Type Report Time
United KingdomKilmarnock TV
United KingdomIrvine TV
United KingdomKilmarnock Internet
United KingdomGalston Internet
United KingdomGalston Internet
United KingdomGalston Internet

Community Discussion

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Virgin Media Issues Reports Near Galston, Scotland

Latest outage, problems and issue reports in Galston and nearby locations:

  • ycruiselesley lesley (@ycruiselesley) reported from Newton Mearns, Scotland

    @virginmedia This is a premium no will cost more than monthly saving, looking onto this it would appear lots of customers have same issue, I was totally mislead by your staff as told them I wanted same channels would rather take this forward with a written complaint please advise how

  • jamiehilton19 Jamie (@jamiehilton19) reported from Hurlford, Scotland

    @virginmedia are useless arseholes! Fix ma WiFi or I’m reporting you to ma maw!!!! 😢😢

  • jamboross Ross MacLean (@jamboross) reported from East Kilbride, Scotland

    @virginmedia Please contact me ASAP about my complaint. I was driving when your advisor contacted me and wasn't able to talk. Yet again my broadband is incredibly slow. I dont pay for slow broadband, but it appears that you charge me for it nonetheless.

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia internet is terrible last 24 hrs, play the playstation it goes off, watch netflix it goes off, using my data to come online, your service is a joke

  • Slim5hdy 🏴󠁧󠁢󠁳󠁣󠁴󠁿ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland

    Once again I’m having problems @virginmedia , a 100mb connection that gives 3mb p/s with 17% packet loss . Sort it out

  • chrismc1957 Chris McDaid (@chrismc1957) reported from Newton Mearns, Scotland

    Ok @virginmedia I’ve had no email for 2 days. Was told it was a system outage but somehow my wife and son can access theirs. What’s going on!

  • flyingscotjim Kimo (@flyingscotjim) reported from Newton Mearns, Scotland

    @virginmedia @ycruiselesley It seems there is cynical removal of channels and an increase in monthly costs at the same time. This coupled with the exorbitant costs of the helpline add up to very poor value for money

  • StewartRoxburgh Stewart Roxburgh (@StewartRoxburgh) reported from Troon, Scotland

    @virginmedia are there service issues with broadband in ka10

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia our internet is off and on constantly, its beyond a joke, an engineer was out last week fixing the neighbours for the exact same reason, said there was a problem in the cabinet, theirs is fixed now ours is unstable, probably just swapped the cables, get it sorted now

  • bdavidhogg B. David Hogg (@bdavidhogg) reported from East Kilbride, Scotland

    Spent the past few days trying to fix my @virginmedia WiFi, and after jumping through all the hoops, still nothing :(

  • jamboross Ross MacLean (@jamboross) reported from East Kilbride, Scotland

    @virginmedia Your automated service on the phone is diabolical. I want my broadband speed to be at what I am paying for, so please fix this asap.

  • jamboross Ross MacLean (@jamboross) reported from East Kilbride, Scotland

    @virginmedia I've had enough of this shite. Internet keeps switching itself off all the time. This is a disaster and NOT worth the £60 you are charging me for it. Sort it out or I am leaving. Your customer service is a joke, not even contacted me directly with an apology!!!

  • sctsman64 brian (@sctsman64) reported from Irvine, Scotland

    @virginmedia my mother has been let down by your engineer promised he would be back to set up her new package no sign she’s left with no phone no tv and no internet not ideal for an 80 year old

  • MickMart1972 Michael Martin (@MickMart1972) reported from East Kilbride, Scotland

    @virginmedia well that's you lost another customer. Shocking customer service.

  • jamboross Ross MacLean (@jamboross) reported from East Kilbride, Scotland

    @virginmedia If I dont get a resolution to my expectations you have lost a customer.

  • tessybee10 Tessy B (@tessybee10) reported from East Kilbride, Scotland

    @virginmedia meant to have 3 months free in a new house trying to charge £137.90 after talking to customer services absolutely no help whatsoever please IM me

  • kirsbonj 🌞Kirsty🌞 (@kirsbonj) reported from East Kilbride, Scotland

    @virginmedia TiVo box stuck on starting up. Been like this since 8am. Have reboot everything. WiFi Ok!! G74 area. Is there an issue

  • ycruiselesley lesley (@ycruiselesley) reported from Newton Mearns, Scotland

    @virginmedia Sorry but this number is useless I think it automated not a person! Have no intention of sorting out my problem unless I phone a premium no. Will now be changing provider, 30 years plus with virgin/ntl had enough

  • Slim5hdy 🏴󠁧󠁢󠁳󠁣󠁴󠁿ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland

    @virginmedia I’m having WiFi issues in the KA12 postcode in Scotland , all tests ran on your app say there is no issue , but when I do diagnostics through the router page online it says there are WiFi problems , none of our mobiles or laptops will do anything online

  • bdavidhogg B. David Hogg (@bdavidhogg) reported from East Kilbride, Scotland

    @virginmedia Turns out there’s not an outage in the area. The struggle continues...

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • orrpaulandrew paul enm. (@orrpaulandrew) reported

    @virginmedia Why are you giving a number to customers that does not allow you to actually talk to someone? Usual useless answers. And please answer the question about payment instead of tour crap about reviewing your compensation policy, just answer a very simple and reasonable question.

  • soulpurged Soulpurged (@soulpurged) reported

    @virginmedia don't care about the TV stuff but fix your internet, ethernet and WiFi been down 8hrs+ and you don't mention it.

  • RedRobinBCFC Smithy (@RedRobinBCFC) reported

    @virginmedia My box now has TV but it won’t let me access any apps. Is this a known problem?

  • KualaMusic Küala 🇬🇧 (@KualaMusic) reported

    @ChrisN1978 @virginmedia The wording for the requirements state that it has to be a total loss of service. TV down but the other two are still up? No refund.

  • peltonboy pelton boy 💙 (@peltonboy) reported

    @1964gooner @virginmedia Exactly…U.K. Power manage to send everyone a text when there is a power cut so we know the reason and how long it is liable to be off for. No such courtesy from @virginmedia They treat us with distain

  • sally47cox sally ann cox 💙 (@sally47cox) reported

    @virginmedia Whst does Invalid Network Settings (C233) mean?

  • leeds2d JT (@leeds2d) reported

    @richardnoone @virginmedia I know they had a big outage around Ipswich today but this looks nationwide.

  • pearsecassidy pearse cassidy (@pearsecassidy) reported

    Not working here still cant get on apps #virginmedia

  • michkamo77 Mich Playz (@michkamo77) reported

    @virginmedia @Bobandbobbin why is your website down?

  • LauraMcClyde LauraMcCann (@LauraMcClyde) reported

    @virginmedia my TV is working again but cannot access apps - get error C233. Is this because of the issues earlier today?