Virgin Media outages and service status in Galston, Scotland

Problems in the last 24 hours in Galston, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Galston, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Galston, Scotland

The most recent Virgin Media outage reports came from the following cities: Galston, Kilmarnock, Troon, East Kilbride, Irvine, and Ayr.

City	Problem Type	Report Time
Galston	Internet	5 days ago
Galston	Internet	5 days ago
Kilmarnock	TV	6 days ago
Troon	Internet	10 days ago
Galston	Internet	10 days ago

Nearby cities with recent reports

Community Discussion

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Virgin Media Issues Reports Near Galston, Scotland

Latest outage, problems and issue reports in Galston and nearby locations:

• 
  Helen McDermott (@HelenMcD1967) reported 8 minutes ago from East Kilbride, Scotland

  A new @virginmedia customer since Wednesday and still having problems but customer service hung up and when called back to say visit not till Tuesday. Going back to BskyB as soon as get to speak to Virgin again. Dreadful CX!!

• 
  SUSAN LAING 🕸 (@SUSANLAING2) reported 10 minutes ago from East Kilbride, Scotland

  Hey @virginmedia @alexa99 @AmazonUK is there an issue with any of you or all of you? Intermittent broadband and my echo will not connect?

• 
  Tessy B (@tessybee10) reported 10 minutes ago from East Kilbride, Scotland

  @virginmedia meant to have 3 months free in a new house trying to charge £137.90 after talking to customer services absolutely no help whatsoever please IM me

• 
  lesley (@ycruiselesley) reported 11 minutes ago from Newton Mearns, Scotland

  @virginmedia This is a premium no will cost more than monthly saving, looking onto this it would appear lots of customers have same issue, I was totally mislead by your staff as told them I wanted same channels would rather take this forward with a written complaint please advise how

• 
  Dave (@MXK1000) reported 11 minutes ago from East Kilbride, Scotland

  Guys supposedly from @bt_uk going round the doors in EK saying my neighbours have complained of slow internet speeds. That's ok I'm on VirginMedia. They asked me to do a speed test on my phone. I told them to piss off. 1 I'm not a BT customer 2 I'm not your data source

• 
  Andrew Gilligan (@stradaman65) reported 15 minutes ago from Ayrshire, Scotland

  @virginmedia Hub is where your engineer put it two years ago, the layout of the house hasn’t changed so why then in the last few weeks since you replaced my hub am I experiencing issues. No more excuses please I need answers and results.

• 
  Colin Marr (@TheQwertmaster) reported 19 minutes ago from Ayrshire, Scotland

  @virginmedia called your customer helpline 3 times & cut off each time! Booster has packed in which means half the house has no WiFi (small bungalow so not exactly a mansion but need 3 boosters). How do I get a replacement issued while I find a more reliable WiFi provider.

• 
  John Graham (@JohnGraham12) reported 21 minutes ago from East Kilbride, Scotland

  @virginmedia has packed in 3 hours before the @ManUtd game tonight. They say they have identified the problem and engineers are working on it anticipating having service back by 9.30!!! To stop a riot it better be fixed sooner @UnitedStandMUFC

• 
  CBF72 5️⃣5️⃣ 🇬🇧🍾🇬🇧 (@1972CBF1972) reported 21 minutes ago from Irvine, Scotland

  @virginmedia is there an issue in ka11

• 
  Vikki Robb (@VikkiRobb) reported 22 minutes ago from East Kilbride, Scotland

  @virginmedia I’ve tried this too.. I’ve honestly had enough now and would prefer to cancel

• 
  Emma Robertson (@DryBoak) reported 26 minutes ago from East Kilbride, Scotland

  @virginmedia is there a simple way to order a replacement sim for someone... Their Sim service has been discontinued and no replacement sent in advance

• 
  Cheryl Taylor (@cherry_slush) reported 28 minutes ago from Kilmarnock, Scotland

  @virginmedia 6 wks I’ve been waiting for a call back to cancel my home phone package/review my tv package/deal with WiFi issues, your online service constantly displays error message and on,one chat is unresponsive! You have also failed to respond to a complaint I raised!

• 
  Jamie (@jamiehilton19) reported 30 minutes ago from Hurlford, Scotland

  @virginmedia are useless arseholes! Fix ma WiFi or I’m reporting you to ma maw!!!! 😢😢

• 
  Joan Bell (@bellter73) reported 33 minutes ago from East Kilbride, Scotland

  @virginmedia Thank you so much for answering, however, the community forum is not what is required, your engineer couldn’t find the DP which often gets flooded therefore water ingress impacts our service, I really need this resolved by a person. I am a loyal customer (20 years +) Thank u 🙏

• 
  Ross R MacLean (@jamboross) reported 37 minutes ago from East Kilbride, Scotland

  @virginmedia Why have you charged me £24.99 for a mobile SIM that I never asked for?

• 
  DroneXscape Media (@Dronexscape) reported 37 minutes ago from Kilbirnie, Scotland

  @virginmedia just off phone to one of your call handlers all my devices keep getting cut off from the wifi hub handler refusing to help unless I spend money for pods I've never had such bad customer service from a company

• 
  Joan Bell (@bellter73) reported 47 minutes ago from East Kilbride, Scotland

  @virginmedia We have submitted a complaint as you advised, not heard a thing! Our WiFi is awful & our TV is now impacted, can’t watch catch up! Will be phoning tomorrow to cancel services, poor show @virginmedia 😔

• 
  NicCon (@NicC28) reported 48 minutes ago from East Kilbride, Scotland

  Hi @virginmedia we have just had a call from a really pushy guy who claims to be a network engineer and says he is coming to the house today because he is not busy and he will be collecting our old equipment and if we dont give it back today we will pay another charge. We were

• 
  Lesley MacGregor (@scoobs1969) reported 51 minutes ago from Kilbirnie, Scotland

  @virginmedia Knowing about it doesn’t make it any better! The fibre service has been shocking recently

• 
  Barrie C Brown (@bazcb) reported 53 minutes ago from Kilbirnie, Scotland

  @Peter54King @virginmedia Boring! Can’t believe your going off on one because of a days down time. I was down for approx 30mins yesterday. I used my hotspot continue. Even BT have had issues nation wide

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Terry Hughes (@ctidbluemoon) reported 7 minutes ago

  @virginmedia It doesn't work because the Internet gone off and using mobile data just keeps refreshing page

• 
  JHenderson (@j_henderson__) reported 8 minutes ago

  @virginmedia You know, it would be nice if there were some responsibilty taken for the poor customer service rather than some AI generated “ah well sorry about that”. You’re a service provider, and the service is crap.

• 
  Shaun (@RockerSBM) reported 10 minutes ago

  @virginmedia Hi guys I decided to go back with you guys after 2 yearsafter I was with you for 16 years before that but I've had problems after problems the rep guy sold me that the connection was 2gig down and up to! It's not even sent the contract to the wrong email.

• 
  Tyler James (@FreakyMusic_) reported 12 minutes ago

  Oh my word 02 phone network is the most horrendous experience now since they have merged with Virgin Media. Trying sign into the My 02 app or pay a phone bill is genuinely horrendous😭 Why have I got to resign each time, then put my code in, then check 7 emails and ahhhh

• 
  Dave Littler ⚔️ The Wanderer 🏔️⛰️ (@davylittler84) reported 12 minutes ago

  @virginmedia Dmashingvthe screen on my phone which cost 120 quid to replace. Not your fault I know but I would like the issue fixing asap

• 
  Patso (@gunnerpa1963) reported 16 minutes ago

  Am I just after seeing Virgin Media player pulling the second half of the game. Absolutely disgraceful no wonder they get no public fees never seen anything like it

• 
  Dave (@evo5797) reported 20 minutes ago

  @virginmedia @JonStone101 Please don't act as if you don't know this is what happens @virginmedia. I was a customer for over 20 years and had to go through this charade every 18 months.

• 
  Cam 🇾🇪 (@UTDCamm) reported 24 minutes ago

  @paulivory1963 @TalkTalk trust me mate leave them, gave us a terrible service for years and was impossible to get hold of someone who actually cared and wanted an issue solved. Cutting us off half the time, switched to Virgin Media this year and was the best choice

• 
  andhea (@andhea101) reported 25 minutes ago

  @virginmedia mon 8th June L35 postcode internet , TV , phone all off from approx 4am till 12pm....mon 8th June internet , TV , phone all off 10pm till...ongoing it's now 6am Tue 9th...in a world we're a lot of things require internet...what a crap showing from you

• 
  Edward Hamilton (@epwhamilton) reported 32 minutes ago

  @virginmedia internet's been down for a good 16 hours now. All tests have been done. Seems like an unacknowledged area issue