Virgin Media

Virgin Media Outage Report in Galston, East Ayrshire, Scotland

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The latest reports from users having issues in Galston come from postal codes KA4.

Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Galston, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Galston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Galston, East Ayrshire, Scotland 03/22/2026 13:15

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (56%)

    Internet (56%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (7%)

    TV (7%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Galston, East Ayrshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Kilmarnock, Galston, Irvine and East Kilbride.

Loading map, please wait...
City Problem Type Report Time
United KingdomKilmarnock Internet
United KingdomGalston Internet
United KingdomKilmarnock TV
United KingdomIrvine Internet
United KingdomKilmarnock TV
United KingdomGalston Internet

Community Discussion

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Virgin Media Issues Reports Near Galston, Scotland

Latest outage, problems and issue reports in Galston and nearby locations:

  • BlueScareBot Duncan #StayTheFuckHome (@BlueScareBot) reported from Ayrshire, Scotland

    @robmurray11 @virginmedia Just checked and mine is down to 23. Yet last week, which was also the lockdown, it was still 350-400 🤔

  • ycruiselesley lesley (@ycruiselesley) reported from Newton Mearns, Scotland

    @virginmedia Sorry but this number is useless I think it automated not a person! Have no intention of sorting out my problem unless I phone a premium no. Will now be changing provider, 30 years plus with virgin/ntl had enough

  • ycruiselesley lesley (@ycruiselesley) reported from Newton Mearns, Scotland

    @virginmedia Sorry they never bothered to get back to me yesterday last message at 15.59 to say looking at account then nothing!

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time

  • JohnGraham12 John Graham (@JohnGraham12) reported from East Kilbride, Scotland

    @virginmedia has packed in 3 hours before the @ManUtd game tonight. They say they have identified the problem and engineers are working on it anticipating having service back by 9.30!!! To stop a riot it better be fixed sooner @UnitedStandMUFC

  • GarthWestland Garth Westland (@GarthWestland) reported from Ayrshire, Scotland

    @virginmedia Thanks. Checked with neighbors and they are fine so must be a local issue. Will reboot router and check cables etc.

  • MartinMcC1984 Martin McCluskey (@MartinMcC1984) reported from Ayrshire, Scotland

    @virginmedia I have been trying to call Virgin Media for weeks. can someone help get me a call back

  • Max_Fax DaveDickie (@Max_Fax) reported from Irvine, Scotland

    @virginmedia still not working but looks like it’s still taking money for a service it can’t provide.

  • gordonnay gordonnay (@gordonnay) reported from East Kilbride, Scotland

    @virginmedia broadband issues in G75, been up and down since 0600!

  • bazcb Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland

    @Katherine198929 @virginmedia Calm down ffs, smart people would have used there mobile hotspot on there phone to continue to work..

  • officialalastar Alastar💫 (@officialalastar) reported from East Kilbride, Scotland

    Anyone else experiencing no sound on all channels on their @virginmedia tv? Tried switching off and on again, muting and in muting, turning the volume up and down a few times now but no joy. 🤨

  • ycruiselesley lesley (@ycruiselesley) reported from Newton Mearns, Scotland

    @virginmedia Not an acceptable service answers really are just to make you go away, which sadly I will now be from from virgin media

  • Lammie1903 David Lamont (@Lammie1903) reported from Kilmarnock, Scotland

    @virginmedia please sort out your broadband. Despite speed test showing great speeds of 200mbs download and 21 mbs upload I've been having connection issues for the past couple of weeks. Very difficult to watch Netflix etc due to buffering. Have reset router to no avail 😠

  • bazcb Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland

    @Peter54King @virginmedia Boring! Can’t believe your going off on one because of a days down time. I was down for approx 30mins yesterday. I used my hotspot continue. Even BT have had issues nation wide

  • NicC28 NicCon (@NicC28) reported from East Kilbride, Scotland

    Hi @virginmedia we have just had a call from a really pushy guy who claims to be a network engineer and says he is coming to the house today because he is not busy and he will be collecting our old equipment and if we dont give it back today we will pay another charge. We were

  • Lammie1903 David Lamont (@Lammie1903) reported from Kilmarnock, Scotland

    @virginmedia 5 days down the line and still having major issues with streaming going to be 2021 at this rate before we're able to finish Homeland. Been trying to watch season 3 for 2 weeks and only 4 episodes in 😠😠😠

  • bigvern4 stevo (@bigvern4) reported from East Kilbride, Scotland

    @virginmedia down in the G758SX area. Website not working either.

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @virginmedia currently moved to a new house and apparently the best option for me is to leave because there’s an active subscription, your advisor was so bad, all I want is my broadband to be switched to my new address !!!!!

  • Alexsmith1966 Eck (@Alexsmith1966) reported from Kilmarnock, Scotland

    @virginmedia dreadful customer service, if your diverting customers to your website due to your inability to answer calls making sure it works might be an idea?

  • bazcb Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland

    @virginmedia sort your shit out!!!!

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • lalabiso Mollichella💙 (@lalabiso) reported

    @virginmedia Issues with on demand not working. Some apps work like iplayer, but can't view any on demand stuff. Reset fixes for a few days then goes down again. Have tried everything you can suggest.....

  • adamantannie Anne Christine Smith (@adamantannie) reported

    @daphnemotivates @virginmedia No it’s not you. I consider myself a very loyal customer but went over to Bt because of poor communication. BT service heaps better.

  • JosipaRaic Josipa Raic (@JosipaRaic) reported

    @virginmedia I did, says no known issues. But WiFi is not working since this morning. I only have green power light on my hub3

  • dori2o Stuart Daughtry (@dori2o) reported

    @virginmedia And what about recompense to me??? Every time YOUR network goes down I have to use my Mobile Hotspot. I've been charged almost £90 over the last 12 months on mobile data just so I can work when YOUR network fails. How can I claim this back??

  • StevenWhite52 Steven White (@StevenWhite52) reported

    @virginmedia my internet is down in KT17 can you check what’s going on please

  • VolfMech Volf (@VolfMech) reported

    Little help @virginmedia ? Coming up to an hour, this is the longest drop out so far. Last few times it was a few minutes.

  • scholes_4_utd Steven 🇾🇪🔰🪐☀️ (@scholes_4_utd) reported

    @virginmedia internet down in belfast ?

  • Frakbuddy Chris Bell - Pod Lords Victorious Podcast! (@Frakbuddy) reported

    Day two of the great internet fix. Now four days without internet and now the new modem/router (if it is new) sent to me today isn't getting any power. Back on the phone with @virginmedia. Le sigh.

  • dori2o Stuart Daughtry (@dori2o) reported

    @virginmedia Why not just report these problems up the chain. Surely VM know how many downtime hours in OL2? If its constantly breaking down why not get it fixed properly instead of sticky plaster approach? We pay enough for it, so we deserve a reliable service!!!

  • Frakbuddy Chris Bell - Pod Lords Victorious Podcast! (@Frakbuddy) reported

    @virginmedia I don't unfortunately but could easily send my account number via DM if you want. Did get help from Jack yesterday at first line for broadband who was very helpful too.