Virgin Media Outage Report in Galston, East Ayrshire, Scotland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Galston come from postal codes KA4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Galston, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Galston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (60%)
-
Wi-fi (16%)
-
Total Blackout (12%)
-
TV (7%)
-
E-mail (4%)
-
Phone (1%)
Live Outage Map Near Galston, East Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Galston, Kilmarnock, Irvine and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
 Galston |
Internet | |
| Galston |
Internet | |
| Galston |
Internet | |
| Galston |
Internet | |
| Galston |
Internet | |
| Galston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Galston, Scotland
Latest outage, problems and issue reports in Galston and nearby locations:
-
Helen McDermott
(@HelenMcD1967) reported
from
East Kilbride, Scotland
A new @virginmedia customer since Wednesday and still having problems but customer service hung up and when called back to say visit not till Tuesday. Going back to BskyB as soon as get to speak to Virgin again. Dreadful CX!!
-
Vikki Robb
(@VikkiRobb) reported
from
East Kilbride, Scotland
@virginmedia I spoke to a member of the team who said they couldn’t help as I haven’t received my password in the post yet so couldn’t verify who I was. So now I have to wait a further 5 days for a password to come through.
-
Andrew Gilligan
(@stradaman65) reported
from
Ayrshire, Scotland
@virginmedia Hub is where your engineer put it two years ago, the layout of the house hasn’t changed so why then in the last few weeks since you replaced my hub am I experiencing issues. No more excuses please I need answers and results.
-
Colin Marr
(@TheQwertmaster) reported
from
Ayrshire, Scotland
@virginmedia called your customer helpline 3 times & cut off each time! Booster has packed in which means half the house has no WiFi (small bungalow so not exactly a mansion but need 3 boosters). How do I get a replacement issued while I find a more reliable WiFi provider.
-
SUSAN LAING 🕸
(@SUSANLAING2) reported
from
East Kilbride, Scotland
Hey @virginmedia @alexa99 @AmazonUK is there an issue with any of you or all of you? Intermittent broadband and my echo will not connect?
-
CBF72 5️⃣5️⃣ 🇬🇧🍾🇬🇧
(@1972CBF1972) reported
from
Irvine, Scotland
@virginmedia is there an issue in ka11
-
SUSAN LAING 🕸
(@SUSANLAING2) reported
from
East Kilbride, Scotland
@virginmedia Thanks for the reply the issue seems to be resolved now
-
Vikki Robb
(@VikkiRobb) reported
from
East Kilbride, Scotland
@virginmedia how come when you are trying to sell me your services you can call twice a day but I’ve spend 2 full days trying to get an issue at your end sorted and suddenly no one can call me?
-
Craig wants indy
(@lordchaff) reported
from
East Kilbride, Scotland
@virginmedia filled in an online complaint form two weeks ago and have heard absolutely nothing. Customer service with virgin is non existent
-
Vikki Robb
(@VikkiRobb) reported
from
East Kilbride, Scotland
@virginmedia I’ve tried this too.. I’ve honestly had enough now and would prefer to cancel
-
DroneXscape Media
(@Dronexscape) reported
from
Kilbirnie, Scotland
@virginmedia just off phone to one of your call handlers all my devices keep getting cut off from the wifi hub handler refusing to help unless I spend money for pods I've never had such bad customer service from a company
-
andy
(@a7powell) reported
from
Ayrshire, Scotland
@virginmedia waiting on a call back promised for 5pm by your customer services, the latest in a long line of disappointments....sorry we left @skytv
-
Helen McDermott
(@HelenMcD1967) reported
from
East Kilbride, Scotland
@virginmedia Engineer coming but 2 days too late. If not fixed tomorrow we are leaving. You should have been all over this. Call centre cut us off. Engineer gave us his number but couldn’t fix. No signal apart from part of downstairs and room above room where router is. Shocking!
-
Rach💚
(@_rachf02x) reported
from
East Kilbride, Scotland
Virgin media are 1000% the worst providers on planet earth
-
NicolaFayxo
(@N_febfWESTLIFEx) reported
from
East Kilbride, Scotland
@virginmedia easily the worst customer service team I’ve ever dealt with.
-
Andrew Gilligan
(@stradaman65) reported
from
Ayrshire, Scotland
@virginmedia Thank you will do that , but my point is why has it gotten so bad in last few week , only since you replaced my hub! Same devices in same rooms are shockingly bad now. What multiple external factors now are you referring to ?
-
Vikki Robb
(@VikkiRobb) reported
from
East Kilbride, Scotland
@virginmedia I didn’t create a post on the forum I looked on for advice but to be honest if you cannot get me the help I need to get started it doesn’t put much trust in you. I would then have to wait how long for a technician to come out for you to charge me for this service?
-
Kenny James
(@KennyJames_me) reported
from
Loans, Scotland
@virginmedia Never have I ever had speeds near the 540 lmb I pay for. hardwired tops out OCCASSIONALL at 200 average is 170. I need an engineer
-
Brian McLaren 🏴🇬🇧
(@brianmcluk) reported
from
Springside, Scotland
@virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.
-
NicolaFayxo
(@N_febfWESTLIFEx) reported
from
East Kilbride, Scotland
@virginmedia SORT YOUR TEAM AND SERVICE OUT.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Anne Marie
(@annmarh) reported
@virginmedia is virgin media go down? Impossible to log into online or on app ?
-
Dave Japan
(@Pain_Burrito) reported
@virginmedia your WiFi internet is down in multiple residences in Wakefield WF1. Your Customer phone line confirms and cancelled the engineer they arranged for us as it’s not a box problem. When will this be resolved?
-
Ollymollee
(@ollymollee) reported
@virginmedia Postcode where there is no internet service from Virgin media is N16 7AX #virginmedia #downtime
-
⭐️Claire⭐️
(@Claire09293005) reported
@virginmedia I have done this & they said they do not have the capacity to resolve my issue on the forum. I am going back & forward here & still have limited internet service. I’ll just cancel my direct debit. I’m not paying for something I’m not receiving. Maybe someone will contact me then
-
David Fieldhouse
(@Mobiledave79) reported
@virginmedia Well you guys are still spamming me with SMS service messages and @YodelOnline didn’t bother turning up to deliver my virgin box on Sat (or send any messages).
-
Lewis
(@Lewis_corke) reported
@virginmedia I have already spoken to them on whatsapp and they couldn't provide any assistance at all, they said it might just be a new customer deal and asked me to try again after some time. No good.
-
Citizen Of A Fascist State
(@CitizenKeef) reported
@virginmedia Reason I tweeted was because help when calling the support team is awful. They're not interested. Lost count of how many times I'm told an engineer will be sent. The last engineer was sent after I asked for help on the Virgin Forum. See my original tweet, "not fit for purpose "
-
Stacy Dixon
(@StacyD1980) reported
@virginmedia I recently moved into a new house and your cabling is sticking up in the garden (poor istallation). I do not have any use for this as not virgin customer but it needs to be removed for safety. Please advise
-
🟣⚪𝘽𝙕𝙈⚫🟢
(@BigZombieMonkey) reported
@virginmedia The team messed up the offer and after a month or two just put the price up even though it was never supposed to go up.
-
Miss G
(@merrishagordon) reported
@virginmedia Despite numerous calls with Complaints, I can't seem to find anyone to deal with my complaint in a serious manner. Upon installation I had a water pipe drilled through, flooding in my lounge, and had to wait weeks for replastering and painting. Can you help?