Virgin Media Outage Report in Galston, East Ayrshire, Scotland
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The latest reports from users having issues in Galston come from postal codes KA4.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Galston, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Galston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Galston, East Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Kilmarnock, Galston, Irvine and East Kilbride.
| City | Problem Type | Report Time |
|---|---|---|
 Kilmarnock |
Internet | |
| Galston |
Internet | |
| Kilmarnock |
TV | |
| Irvine |
Internet | |
| Kilmarnock |
TV | |
| Galston |
Internet |
Community Discussion
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Virgin Media Issues Reports Near Galston, Scotland
Latest outage, problems and issue reports in Galston and nearby locations:
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lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia This is a premium no will cost more than monthly saving, looking onto this it would appear lots of customers have same issue, I was totally mislead by your staff as told them I wanted same channels would rather take this forward with a written complaint please advise how
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lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia Not an acceptable service answers really are just to make you go away, which sadly I will now be from from virgin media
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Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Your automated service on the phone is diabolical. I want my broadband speed to be at what I am paying for, so please fix this asap.
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Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Please contact me ASAP about my complaint. I was driving when your advisor contacted me and wasn't able to talk. Yet again my broadband is incredibly slow. I dont pay for slow broadband, but it appears that you charge me for it nonetheless.
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Max
(@Maxywalton) reported
from
Ayrshire, Scotland
@virginmedia currently moved to a new house and apparently the best option for me is to leave because there’s an active subscription, your advisor was so bad, all I want is my broadband to be switched to my new address !!!!!
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Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia If I dont get a resolution to my expectations you have lost a customer.
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🏴ALBA_Shxdy🇬🇧
(@Slim5hdy) reported
from
Irvine, Scotland
Once again I’m having problems @virginmedia , a 100mb connection that gives 3mb p/s with 17% packet loss . Sort it out
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Jamie
(@jamiehilton19) reported
from
Hurlford, Scotland
@virginmedia are useless arseholes! Fix ma WiFi or I’m reporting you to ma maw!!!! 😢😢
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Kimo
(@flyingscotjim) reported
from
Newton Mearns, Scotland
@virginmedia @ycruiselesley It seems there is cynical removal of channels and an increase in monthly costs at the same time. This coupled with the exorbitant costs of the helpline add up to very poor value for money
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lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia Sorry they never bothered to get back to me yesterday last message at 15.59 to say looking at account then nothing!
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stevo
(@bigvern4) reported
from
East Kilbride, Scotland
@virginmedia down in the G758SX area. Website not working either.
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Max
(@Maxywalton) reported
from
Ayrshire, Scotland
@EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time
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lesley
(@ycruiselesley) reported
from
Newton Mearns, Scotland
@virginmedia Sorry but this number is useless I think it automated not a person! Have no intention of sorting out my problem unless I phone a premium no. Will now be changing provider, 30 years plus with virgin/ntl had enough
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia internet is terrible last 24 hrs, play the playstation it goes off, watch netflix it goes off, using my data to come online, your service is a joke
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B. David Hogg
(@bdavidhogg) reported
from
East Kilbride, Scotland
Spent the past few days trying to fix my @virginmedia WiFi, and after jumping through all the hoops, still nothing :(
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Stewart Roxburgh
(@StewartRoxburgh) reported
from
Troon, Scotland
@virginmedia are there service issues with broadband in ka10
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Duncan #StayTheFuckHome
(@BlueScareBot) reported
from
Ayrshire, Scotland
@robmurray11 @virginmedia Just checked and mine is down to 23. Yet last week, which was also the lockdown, it was still 350-400 🤔
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Ross MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia I've had enough of this shite. Internet keeps switching itself off all the time. This is a disaster and NOT worth the £60 you are charging me for it. Sort it out or I am leaving. Your customer service is a joke, not even contacted me directly with an apology!!!
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brian
(@sctsman64) reported
from
Irvine, Scotland
@virginmedia my mother has been let down by your engineer promised he would be back to set up her new package no sign she’s left with no phone no tv and no internet not ideal for an 80 year old
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B. David Hogg
(@bdavidhogg) reported
from
East Kilbride, Scotland
@virginmedia Turns out there’s not an outage in the area. The struggle continues...
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Laura
(@lauralaurab8) reported
@TwitterSupport Any chance of an update please with @virginmedia ? I use virgin for wifi and network so switching one off doesn’t help!
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Chloe Cresswell
(@ChloeRaccoon) reported
@vmbusinesshelp @vmbusiness "We cancelled the appointment with out telling you, it's your job to ring us to get updates on this, not our job to contact you". Doesn't sound like very good customer care, does it?
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Phteven 🎮
(@stevemassart) reported
@RetroGamer_Daz @virginmedia I'm a @virginmedia customer too and it's stuff like this that puts a bad taste in my mouth, this is not the sort of customer experience you expect, as usual very disappointing 🤔
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Elaine Bunting
(@elainebunting) reported
@virginmedia please can you tell me how to fix video and gif ‘content not available’? I think it is related to VM as it works fine on other network?
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Tom
(@tompccs) reported
Hi @virginmedia - please stop sending me bills. I am no longer a customer of yours as I have tried to explain to over the phone multiple times.
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Mark Owen
(@MarkMooseOwen) reported
@KenGoodwinITV @virginmedia Thanks Ken - we tried all that. The service has got worse lately.
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kev
(@efcautographs) reported
@virginmedia Utter bull you were made aware of the issue 4 days ago but have chosen to ignore it don't try and act like it's something new
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Karen
(@Karen19591) reported
@virginmedia I'm unable to see videos, they just buffer. If i turn the WiFi off, it will work on mobile data, also it will work fine on the WiFi at work. The problem is Virgin Media Wi-Fi.
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Gill White
(@GillW1220) reported
@virginmedia Day 5 of video content not available. Two work arounds have been found, so it shouldn’t be THAT difficult to fix
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Tas Stokes
(@tas8583) reported
@virginmedia Sure: Virgin Media Outage Update - ID: F009155937 We're pleased to tell you this issue is now fixed. Best wishes, the Virgin Media Team