Virgin Media Outage Report in Galston, East Ayrshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Galston, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Galston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (2%)
Live Outage Map Near Galston, East Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: East Kilbride, Irvine, Ayr and Kilmarnock.
| City | Problem Type | Report Time |
|---|---|---|
 East Kilbride |
TV | |
| Irvine |
TV | |
| Ayr |
Internet | |
| Ayr |
TV | |
| Irvine |
Internet | |
| East Kilbride |
Total Blackout |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Galston, Scotland
Latest outage, problems and issue reports in Galston and nearby locations:
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Clodo Baggins
(@quality_rachni) reported
from
Kilmarnock, Scotland
@virginmedia hi, I've changed my mind about a contract I just took out and am in the 14 day cancellation period. I want to cancel the contract please.
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Kieran McClung
(@KieranWMcclung) reported
from
Troon, Scotland
@virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
Remember when @SkyUK and @virginmedia used to give a flying **** about their customers? I have both and I'm trying to give one up, but it may be both the way things are going!!!!
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Garth Westland
(@GarthWestland) reported
from
Ayrshire, Scotland
@virginmedia Thanks. Checked with neighbors and they are fine so must be a local issue. Will reboot router and check cables etc.
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Ross R MacLean
(@jamboross) reported
from
East Kilbride, Scotland
@virginmedia Really pissed off with you today, my contract ends on the 22nd of December and whilst I've never had TV with you, you refused to give me the deal. Well done, YOU LOST, I AM LEAVING YOU NOW FOR GOOD.
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Emma Robertson
(@DryBoak) reported
from
East Kilbride, Scotland
@virginmedia is there a simple way to order a replacement sim for someone... Their Sim service has been discontinued and no replacement sent in advance
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Stoo
(@BigStoo92) reported
from
Irvine, Scotland
@virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?
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Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
@virginmedia We have submitted a complaint as you advised, not heard a thing! Our WiFi is awful & our TV is now impacted, can’t watch catch up! Will be phoning tomorrow to cancel services, poor show @virginmedia 😔
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Eck
(@Alexsmith1966) reported
from
Kilmarnock, Scotland
@virginmedia dreadful customer service, if your diverting customers to your website due to your inability to answer calls making sure it works might be an idea?
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Yeti
(@yetiayrshore) reported
from
Troon, Scotland
@virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.
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John Graham
(@JohnGraham12) reported
from
East Kilbride, Scotland
@virginmedia has packed in 3 hours before the @ManUtd game tonight. They say they have identified the problem and engineers are working on it anticipating having service back by 9.30!!! To stop a riot it better be fixed sooner @UnitedStandMUFC
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Alastar💫
(@officialalastar) reported
from
East Kilbride, Scotland
Anyone else experiencing no sound on all channels on their @virginmedia tv? Tried switching off and on again, muting and in muting, turning the volume up and down a few times now but no joy. 🤨
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Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
Online teaching was great during the 1st lockdown as I had robust WiFi, now I am having WiFi issues with @virginmedia, an engineer was out 2 weeks ago & just reset the router, this improved momentarily, back to square 1, please send help #virginmedia your CC not taking calls 📞
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Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
@virginmedia Thank you so much for answering, however, the community forum is not what is required, your engineer couldn’t find the DP which often gets flooded therefore water ingress impacts our service, I really need this resolved by a person. I am a loyal customer (20 years +) Thank u 🙏
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gordonnay
(@gordonnay) reported
from
East Kilbride, Scotland
@virginmedia broadband issues in G75, been up and down since 0600!
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Ian Devlin
(@thecameranerd) reported
from
Irvine, Scotland
@virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.
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Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
@KE22LLY @virginmedia Not good Kelly, there are a lot of issues & they are inundated! Just need it sorted, the service was great during the last lockdown & pretty poor now 😢
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Cheryl Taylor
(@cherry_slush) reported
from
Kilmarnock, Scotland
@virginmedia 6 wks I’ve been waiting for a call back to cancel my home phone package/review my tv package/deal with WiFi issues, your online service constantly displays error message and on,one chat is unresponsive! You have also failed to respond to a complaint I raised!
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Ben Paterson✌️
(@paeterson3) reported
from
Ayrshire, Scotland
@KyleDunn_x @virginmedia Mate wtf is going on with it man
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Joan Bell
(@bellter73) reported
from
East Kilbride, Scotland
@CarmensStory @virginmedia I’m not sure Virgin are coping at the moment as the call centre asks you to call back later, that tells me the call volumes are massive, so I might not be the only one having this issue. The kids also need it for Uni & School 😢
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Gav
(@finallygav) reported
@virginmedia WiFi connection has returned but showing weak security and is extremely slow
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DirtyLeeds Champions #LUFC #MOT 💙🏆🏅💛
(@SporcoLeeds) reported
@virginmedia Yes, there is no broadband at all, last night I checked for the SW15 area, they were looking to fix it by 10pm today, that's really not acceptable, can you help?
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Carl Phillips
(@CarlPhillips007) reported
@virginmedia 7:05 today I got a reply from your text service. How’s that for customer service?
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Luke Porwol
(@porwolluke) reported
The customer service of @eir in a nutshell after 13 years of loyalty: overpriced and service request handling takes three months what should take 2h , so much for loyalty, I guess I should just move to @virginmedia once for all #fail #dissappinted
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Jack
(@JacksTweeeets) reported
When your house literally runs on WiFi then @virginmedia fail you....
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Jack Potter
(@JackWinstanley) reported
@virginmedia SORT YOUR **** OUT YOU ******* JOKE OF A COMPANY.
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Bulldog SS Electrical
(@BulldogSSE) reported
@virginmedia Hi Im an existing customer and want the new 360 box is this possible
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Sufyan Patel
(@patesufy) reported
@virginmedia Here we go again. Only 2 weeks since tbt last outage and again in the E18 postcode area? What’s the excuse this time @virginmedia ?
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ravinder tyagi
(@ravindertyagi) reported
@virginmedia is there a service issue in Cambridge as I am unable to get connected.
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Kirsty Joseph
(@KirstyJoseph1) reported
@virginmedia Hello, I am still yet to hear back from my complaint and its been over 28 days. Along with this I'm still not getting my SAR. I am not texting your ridiculous service as it does not work, I am also not spending half my afternoon calling again. I want a call back ASAP.