Virgin Media outages and service status in Galston, Scotland
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Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Galston, including 1 direct report.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received Jul 21, 1:59 PM GMT+1.
- Internet (93%)
- TV (7%)
The latest reports from users having issues in Galston come from postal codes KA4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Galston, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Galston, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Galston, Scotland
The most recent Virgin Media outage reports came from the following cities: Galston, Mauchline, East Kilbride, Kilmarnock, and Troon.
| City | Problem Type | Report Time |
|---|---|---|
 Galston
|
Internet | 8 hours ago |
|
Galston
|
Internet | 7 days ago |
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Galston
|
Internet | 9 days ago |
|
Galston
|
Internet | 10 days ago |
|
Mauchline
|
Internet | 11 days ago |
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Virgin Media Issues Reports Near Galston, Scotland
Latest outage, problems and issue reports in Galston and nearby locations:
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Max (@Maxywalton) reported from Ayrshire, Scotland@EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time
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Chris McDaid (@chrismc1957) reported from Newton Mearns, ScotlandOk @virginmedia I’ve had no email for 2 days. Was told it was a system outage but somehow my wife and son can access theirs. What’s going on!
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Joan Bell (@bellter73) reported from East Kilbride, Scotland@CarmensStory @virginmedia I’m not sure Virgin are coping at the moment as the call centre asks you to call back later, that tells me the call volumes are massive, so I might not be the only one having this issue. The kids also need it for Uni & School 😢
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B. David Hogg (@bdavidhogg) reported from East Kilbride, Scotland@virginmedia Turns out there’s not an outage in the area. The struggle continues...
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Eck (@Alexsmith1966) reported from Kilmarnock, Scotland@virginmedia dreadful customer service, if your diverting customers to your website due to your inability to answer calls making sure it works might be an idea?
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Joan Bell (@bellter73) reported from East Kilbride, ScotlandOnline teaching was great during the 1st lockdown as I had robust WiFi, now I am having WiFi issues with @virginmedia, an engineer was out 2 weeks ago & just reset the router, this improved momentarily, back to square 1, please send help #virginmedia your CC not taking calls 📞
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Andrew Gilligan (@stradaman65) reported from Ayrshire, Scotland@virginmedia Thank you will do that , but my point is why has it gotten so bad in last few week , only since you replaced my hub! Same devices in same rooms are shockingly bad now. What multiple external factors now are you referring to ?
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Kimo (@flyingscotjim) reported from Newton Mearns, Scotland@virginmedia @ycruiselesley It seems there is cynical removal of channels and an increase in monthly costs at the same time. This coupled with the exorbitant costs of the helpline add up to very poor value for money
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Yeti (@yetiayrshore) reported from Troon, Scotland@virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.
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Vikki Robb (@VikkiRobb) reported from East Kilbride, Scotland@virginmedia I’ve tried this too.. I’ve honestly had enough now and would prefer to cancel
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Matt Leads 🧠 (@MattLeads) reported from East Kilbride, Scotland@virginmedia @frazz250 A lot of people are having the same issue all across the uk atm. Hopefully they fix it soon
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Vikki Robb (@VikkiRobb) reported from East Kilbride, Scotland@virginmedia I spoke to a member of the team who said they couldn’t help as I haven’t received my password in the post yet so couldn’t verify who I was. So now I have to wait a further 5 days for a password to come through.
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Cheryl Taylor (@cherry_slush) reported from Kilmarnock, Scotland@virginmedia 6 wks I’ve been waiting for a call back to cancel my home phone package/review my tv package/deal with WiFi issues, your online service constantly displays error message and on,one chat is unresponsive! You have also failed to respond to a complaint I raised!
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🏴ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland@virginmedia I’m having WiFi issues in the KA12 postcode in Scotland , all tests ran on your app say there is no issue , but when I do diagnostics through the router page online it says there are WiFi problems , none of our mobiles or laptops will do anything online
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Lesley MacGregor (@scoobs1969) reported from Kilbirnie, Scotland@virginmedia We have no internet either, and now having to use data on my phone, what is the issue for this area KA25 7HG ?
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steven graham (@steven_coyw) reported from Ayrshire, Scotland@virginmedia internet is terrible last 24 hrs, play the playstation it goes off, watch netflix it goes off, using my data to come online, your service is a joke
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stevo (@bigvern4) reported from East Kilbride, Scotland@virginmedia down in the G758SX area. Website not working either.
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Joyce Gibson (@northseacrashes) reported from East Kilbride, Scotland@Country_Steve @virginmedia Just came on here to see if it was just me. Wifi seems to be okay at present but the TV isn’t working nor is service status on website. It must be a nationwide issue.
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Kieran McClung (@KieranWMcclung) reported from Troon, Scotland@virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?
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andy (@a7powell) reported from Ayrshire, Scotland@virginmedia waiting on a call back promised for 5pm by your customer services, the latest in a long line of disappointments....sorry we left @skytv
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Berk (@trapdoor456) reported@ZDangermouse @virginmedia Good on you @virginmedia are dogshit. Their customer service is absolutely abysmal...
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banofi (@sparkly_sand) reported@virginmedia you need to cater for people who work from home. I’m losing earnings due to bad internet. Apparently I can’t have business broadband and have a tv package! 🤬😭
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Daxie mum. (@lovesdaxies) reported@Simon_Whale @virginmedia We and my Mum both had exactly the same issue with EE snd I’ve heard others with same from Skye. They say they’ve sent the packaging but don’t until you phone to complain.
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Virgin Media News (@VirginMediaNews) reportedThe mother of a 9-year-old seriously injured in an e-scooter incident says the consequences of these crashes can be life-changing. Her son was hit by a 15-year-old while on his way home in Leixlip last summer and, a year on, is still walking with a limp. Hear from her on the News at 5.30pm. 📺 More on Virgin Media PLAY and Virgin Media One.
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laura myers (@treblewinners99) reported@Simon_Whale @virginmedia Cancel your card !!!
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Kat (@mostly_sleepy) reported@Simon_Whale @virginmedia They never said anything about wanting our broken 2nd TiVO back (had been broken unknown amount of time, so cancelled), and we were going to take it to get WEEE'd. Seeing this I'm glad we put it off long enough that we needed a VM engineer for something else and gave it to him!
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Daveyhub 🎧 (@daveyhub) reportedWhy is the tv channel 5 so quiet ? @channel5_tv I’m watching through virgin media tv box. Same as Netflix that really quiet too compared to all other channels/apps ? Is it a @virginmedia broadcasting issue ?
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Nickos stylianou (@NickosTheGr33k) reported@Simon_Whale @virginmedia I was with virgin media for nearly 10 years, zero issues! Always got the speeds advertised, tv was also decent.
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THE Rev. Quantum Bigfoot ♿️ #FLTG OG Anti-RGB OAP (@RevQntmBigfoot) reported@sephiroth17181 @virginmedia The actual faults were both properties (70 miles apart!) bad power amplifiers along the cable itself underground to the cabinet which required senior network engineers to come out & replace them. Haven’t used them since (2010 was last time) because they dragged feet for so long.
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. (@hk47_g) reported@DeviateDefiant @virginmedia @MoneySupermkt Virgin Media must have the worst team n customer service everyone complaining about them recently lol