Virgin Media outages and service status in Galston, Scotland
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Full Outage Map
- Virgin Media generated 1 outage signal in the last 24 hours around Galston, including 1 direct report.
- The most common problems reported in this area mention Internet and TV.
- The most recent signal from this area was received Sep 20, 11:59 AM GMT+1.
- Internet (95%)
- TV (5%)
The latest reports from users having issues in Galston come from postal codes KA4 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Galston, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Galston, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 20: Problems at Virgin Media
Virgin Media is having issues since 04:40 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Galston, Scotland
The most recent Virgin Media outage reports came from the following cities: Galston, Irvine, East Kilbride, and Darvel.
| City | Problem Type | Report Time |
|---|---|---|
 Galston
|
Internet | 7 hours ago |
|
Galston
|
Internet | 1 day ago |
|
Galston
|
Internet | 1 day ago |
|
Irvine
|
TV | 2 days ago |
|
Galston
|
Internet | 2 days ago |
|
Galston
|
Internet | 3 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Galston, Scotland
Latest outage, problems and issue reports in Galston and nearby locations:
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🌞Kirsty🌞 (@kirsbonj) reported from East Kilbride, Scotland@virginmedia TiVo box stuck on starting up. Been like this since 8am. Have reboot everything. WiFi Ok!! G74 area. Is there an issue
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Helen McDermott (@HelenMcD1967) reported from East Kilbride, ScotlandA new @virginmedia customer since Wednesday and still having problems but customer service hung up and when called back to say visit not till Tuesday. Going back to BskyB as soon as get to speak to Virgin again. Dreadful CX!!
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Andrew Gilligan (@stradaman65) reported from Ayrshire, Scotland@virginmedia Hub is where your engineer put it two years ago, the layout of the house hasn’t changed so why then in the last few weeks since you replaced my hub am I experiencing issues. No more excuses please I need answers and results.
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Ross R MacLean (@jamboross) reported from East Kilbride, Scotland@virginmedia As a mark of respect,have you given us all the day off from the internet? Nothing working again!!! Getting pretty fed up with this, and yes I've checked your service online.
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Vikki Robb (@VikkiRobb) reported from East Kilbride, Scotland@virginmedia how come when you are trying to sell me your services you can call twice a day but I’ve spend 2 full days trying to get an issue at your end sorted and suddenly no one can call me?
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Stewart Roxburgh (@SRoxburgh) reported from Troon, Scotland@virginmedia Dear Mr Bolt, sorry that you had to ruin your reputation by putting your name to this company. The only record VM will will break is for most network failures and lost customers. Hope you get this message eventually when internet gets fixed again.
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lesley (@ycruiselesley) reported from Newton Mearns, Scotland@virginmedia Sorry they never bothered to get back to me yesterday last message at 15.59 to say looking at account then nothing!
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Marko (@Markobhoy) reported from East Kilbride, Scotland@virginmedia Yeah, scanning fine. Showing a strong signal throughout the house. Must mean VM are choking the bandwidth.
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David Lamont (@Lammie1903) reported from Kilmarnock, Scotland@virginmedia 5 days down the line and still having major issues with streaming going to be 2021 at this rate before we're able to finish Homeland. Been trying to watch season 3 for 2 weeks and only 4 episodes in 😠😠😠
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Ross MacLean (@jamboross) reported from East Kilbride, Scotland@virginmedia Your automated service on the phone is diabolical. I want my broadband speed to be at what I am paying for, so please fix this asap.
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steven graham (@steven_coyw) reported from Ayrshire, Scotland@virginmedia our internet is off and on constantly, its beyond a joke, an engineer was out last week fixing the neighbours for the exact same reason, said there was a problem in the cabinet, theirs is fixed now ours is unstable, probably just swapped the cables, get it sorted now
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🏴ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland@virginmedia I’m having WiFi issues in the KA12 postcode in Scotland , all tests ran on your app say there is no issue , but when I do diagnostics through the router page online it says there are WiFi problems , none of our mobiles or laptops will do anything online
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Kieran McClung (@KieranWMcclung) reported from Troon, Scotland@virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?
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Craig wants indy (@lordchaff) reported from East Kilbride, Scotland@virginmedia filled in an online complaint form two weeks ago and have heard absolutely nothing. Customer service with virgin is non existent
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DaveDickie (@Max_Fax) reported from Irvine, Scotland@virginmedia still not working but looks like it’s still taking money for a service it can’t provide.
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Vikki Robb (@VikkiRobb) reported from East Kilbride, Scotland@virginmedia I spoke to a member of the team who said they couldn’t help as I haven’t received my password in the post yet so couldn’t verify who I was. So now I have to wait a further 5 days for a password to come through.
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NicCon (@NicC28) reported from East Kilbride, ScotlandHi @virginmedia we have just had a call from a really pushy guy who claims to be a network engineer and says he is coming to the house today because he is not busy and he will be collecting our old equipment and if we dont give it back today we will pay another charge. We were
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Duncan (@BlueScareBot) reported from Ayrshire, Scotland@ClaireKavanag19 @virginmedia Same. Just spent an hour waiting on the phone before getting cut off. Horrendous service.
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Cheryl Taylor (@cherry_slush) reported from Kilmarnock, Scotland@virginmedia 6 wks I’ve been waiting for a call back to cancel my home phone package/review my tv package/deal with WiFi issues, your online service constantly displays error message and on,one chat is unresponsive! You have also failed to respond to a complaint I raised!
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Joan Bell (@bellter73) reported from East Kilbride, Scotland@virginmedia Thank you so much for answering, however, the community forum is not what is required, your engineer couldn’t find the DP which often gets flooded therefore water ingress impacts our service, I really need this resolved by a person. I am a loyal customer (20 years +) Thank u 🙏
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Steve (@Northvein) reported@virginmedia hi … looks like you have an outage in LS25 (Garforth, Leeds) :(
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Ed Jones (@edujones14) reported@Johnty14 @virginmedia Better than when they came to my house. I’m not a customer but they still came while I was out and dug up plants in my front garden to access connecting services I didn’t ask for. Then refused any contact with me afterwards due to not being a customer!
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Nick Morris (@nickjmorris_3) reported@virginmedia no tv or broadband all day in WD5 area. Called customer services who told us it would be fixed at 2:30am. That’s not good enough. Please can someone contact us to let us know how to get online sooner?
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Caz (@caz_fizz) reported@MelJanie @virginmedia Virgin made all customer care off shore and made us all redundant, just so they can save money...but in the process are losing their customers.
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Success W Lewis (@SuccessWLewis1) reported@virginmedia Trying to play @PlayStation @granturismo ? Don't bother! It's just a few tracks and cars in arcade mode without an internet connection! I have home entertainment to prevent these corporate based issues.
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GauBan_Penguin 🐧*Audio Description: Blue Tick* (@GauBan) reportedVirgin Media/O2 service event to **** when they started using the same type of call centres that Scammer PayBack would have interest in.
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Karen Barker 🐈 🔭🐝🌹🍅 (@Kiai_Kas) reportedWhy are the match streams not working for tonight's matches @SkyFootball @virginmedia People pay a lot of money for this so-called service. It's not good enough
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Kay Apex 🇬🇧 (@KayApex673) reported@virginmedia @YussellaJoyce Virgin media come n fix what your unqualified engineer damaged at my property 2months now and you keep playing me around
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Helen Bedford (@helenxbedford) reported@virginmedia I have an engineer visit booked but it’s not showing on the app. I’ve raised a complaint about that but my complaint isn’t showing on the app. I started a live chat and was asked to move to WhatsApp’s, but didn’t receive any comms. How can I get a response from you?
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antony coyne (@Ant78uk) reported@virginmedia I'm guessing it's a @virginmedia issue coa it's only that channel when the same program was on sky sports main event it was fine is also fine on the sky sports app