Virgin Media Outage Report in Troon, South Ayrshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Troon, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Troon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (15%)
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Total Blackout (11%)
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TV (8%)
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E-mail (6%)
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Phone (3%)
Live Outage Map Near Troon, South Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Ayr, Kilmarnock and Kilwinning.
| City | Problem Type | Report Time |
|---|---|---|
 Ayr |
Wi-fi | |
| Kilmarnock |
Internet | |
| Kilmarnock |
Internet | |
| Kilmarnock |
Wi-fi | |
| Kilmarnock |
TV | |
| Kilmarnock |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Troon, Scotland
Latest outage, problems and issue reports in Troon and nearby locations:
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Jamie
(@jamiehilton19) reported
from
Hurlford, Scotland
@virginmedia are useless arseholes! Fix ma WiFi or I’m reporting you to ma maw!!!! 😢😢
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Stewart Roxburgh
(@SRoxburgh) reported
from
Troon, Scotland
@virginmedia Dear Mr Bolt, sorry that you had to ruin your reputation by putting your name to this company. The only record VM will will break is for most network failures and lost customers. Hope you get this message eventually when internet gets fixed again.
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Duncan
(@BlueScareBot) reported
from
Ayrshire, Scotland
@gazbaker8 @virginmedia Poor show @virginmedia 👎
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🏴ALBA_Shxdy🇬🇧
(@Slim5hdy) reported
from
Irvine, Scotland
Once again I’m having problems @virginmedia , a 100mb connection that gives 3mb p/s with 17% packet loss . Sort it out
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🏴ALBA_Shxdy🇬🇧
(@Slim5hdy) reported
from
Irvine, Scotland
@virginmedia I’m having WiFi issues in the KA12 postcode in Scotland , all tests ran on your app say there is no issue , but when I do diagnostics through the router page online it says there are WiFi problems , none of our mobiles or laptops will do anything online
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Max
(@Maxywalton) reported
from
Ayrshire, Scotland
@EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia what is going on with internet, its up and down every 5 minutes, getting sick to the back teeth of your service, time to seek other providers
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Garth Westland
(@GarthWestland) reported
from
Ayrshire, Scotland
People having a total fit on SM regarding the @virginmedia outage. I get it. It’s a little inconvenient but stop acting like it’s the end of the world and ffs stop phoning them. It’s happening to everyone and I’m sure they are doing everything they can to fix it.
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Alistair MacLean
(@BaycroftAl) reported
from
Ayrshire, Scotland
@virginmedia broadband down again..ka9..no internet,no TV, no @PrimeVideo
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia our internet is off and on constantly, its beyond a joke, an engineer was out last week fixing the neighbours for the exact same reason, said there was a problem in the cabinet, theirs is fixed now ours is unstable, probably just swapped the cables, get it sorted now
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Garth Westland
(@GarthWestland) reported
from
Ayrshire, Scotland
@Ritchtweets @virginmedia Glad I didn’t go down the “ragin” route now lol
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Duncan #StayTheFuckHome
(@BlueScareBot) reported
from
Ayrshire, Scotland
@robmurray11 @virginmedia Just checked and mine is down to 23. Yet last week, which was also the lockdown, it was still 350-400 🤔
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia wifi not working in ka7, and yes i switched it off and back on
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brian
(@sctsman64) reported
from
Irvine, Scotland
@virginmedia my mother has been let down by your engineer promised he would be back to set up her new package no sign she’s left with no phone no tv and no internet not ideal for an 80 year old
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Edward Freeman
(@skywatcher1977) reported
from
Ayrshire, Scotland
@virginmedia my contract ran out today, after a talk with the retentions guy I am now a customer for another (hopefully happy) 12 months. My bill may have raised £1 p/m, but for a provider who gives me 1TB of data use p/m without speed shaping, I’m VERY happy! 😊
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Stewart Roxburgh
(@StewartRoxburgh) reported
from
Troon, Scotland
@virginmedia are there service issues with broadband in ka10
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David Lamont
(@Lammie1903) reported
from
Kilmarnock, Scotland
@virginmedia please sort out your broadband. Despite speed test showing great speeds of 200mbs download and 21 mbs upload I've been having connection issues for the past couple of weeks. Very difficult to watch Netflix etc due to buffering. Have reset router to no avail 😠
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Douglas Gold
(@Dougie_GCLltd) reported
from
Kilmarnock, Scotland
@virginmedia what's is happening with internet in KA3 postcode I run my business from home and need good internet this is shocking again, happening to often... I moved for better service but will be moving again to more reliable provider...#terriblevirginservice
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia internet is terrible last 24 hrs, play the playstation it goes off, watch netflix it goes off, using my data to come online, your service is a joke
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Max
(@Maxywalton) reported
from
Ayrshire, Scotland
@virginmedia currently moved to a new house and apparently the best option for me is to leave because there’s an active subscription, your advisor was so bad, all I want is my broadband to be switched to my new address !!!!!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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garry evans
(@theboygazzler) reported
Want to waste 2 hours of your life? Try calling @virginmedia to raise a support request. Shocking customer service...and 2 hours is the current and still counting tally 😔
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Alfie Norman
(@anormancfc) reported
@virginmedia Our Internet is shocking and have been trying to call as want to find out how to get out of my internet and phone line contract. Not had a good service with Virgin Since Oct 2019. Very Poor.
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Marybeth Herron
(@MarybethHerron) reported
@virginmedia @virginmedia the first line of the link you just sent me states "It’s really important to us at Virgin Media to always give you the best customer service possible". Well let me tell you you are no where near achieving this goal.
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Suj
(@greatthingsnot) reported
@virginmedia - you customer service / retention just called me to follow up to stay on. I said no...the just started getting rude, got me very angry and sweared before he put the phone down. Raised a complaint if anyone cares at #virginmedia ..seems like your new business model!
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Marybeth Herron
(@MarybethHerron) reported
@virginmedia @virginmedia my flatmate has been on the phone to your customer service ALL DAY and they will not let him cancel because he does not live there anymore. They keep putting him on hold and hanging up.
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Phil
(@Phil20632657) reported
@virginmedia Unfortunately, I can't recall the detail as it's three years now. I feel that overall the quality of reinstating the roads was poor. Some joints sealed, majority not, hit & miss. New surface on our estate dug up by Virgin contractors, dug up again, poorly finished, now pot-holed
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Bish Chandel
(@BWishi) reported
@virginmedia The service is still NOT working. And no resolution from the Virgin Media teams. What are you doing about it?
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Stuart Burgess-Lowe
(@thearm12) reported
@virginmedia Finally spoke to agent who took all details and said would get a different team to ring me in 48 hrs, no call. You dm for me in depth details as basically promo code sent doesn't work
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Conny ≛
(@ConnyR6S) reported
@virginmedia you provide the shittest internet service I’ve ever ******* seen im on 5ghz and can’t even keep a connection to a Microsoft ******* teams call you **** *****. Don’t buy virgin media WiFi it’s a scam
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Neha Patel
(@Nehajp1) reported
@virginmedia 8 phone calls later still no resolution. Raised 3 complaints and still no call back from anyone. Latest call on Saturday, we promise a manager will call you in 72 hours. Still no call!