Virgin Media Outage Report in Troon, South Ayrshire, Scotland
No problems detected
If you are having issues, please submit a report below.
The latest reports from users having issues in Troon come from postal codes KA10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Troon, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Troon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (55%)
-
Wi-fi (16%)
-
Total Blackout (13%)
-
TV (7%)
-
E-mail (6%)
-
Phone (2%)
Live Outage Map Near Troon, South Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Irvine, Ayr, Kilmarnock, Troon and Dundonald.
| City | Problem Type | Report Time |
|---|---|---|
 Irvine |
Internet | |
| Irvine |
Internet | |
| Irvine |
Internet | |
| Ayr |
Internet | |
| Irvine |
Internet | |
| Ayr |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Troon, Scotland
Latest outage, problems and issue reports in Troon and nearby locations:
-
CBF72 5️⃣5️⃣ 🇬🇧🍾🇬🇧
(@1972CBF1972) reported
from
Irvine, Scotland
@virginmedia is there an issue in ka11
-
Duncan
(@BlueScareBot) reported
from
Ayrshire, Scotland
@ClaireKavanag19 @virginmedia Same. Just spent an hour waiting on the phone before getting cut off. Horrendous service.
-
Stoo
(@BigStoo92) reported
from
Irvine, Scotland
@virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?
-
Kieran McClung
(@KieranWMcclung) reported
from
Troon, Scotland
@virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?
-
steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
Fcukin @virginmedia internet, up n down like a junkies toot pipe all day, cant stream anything to watch on netflix, see 5 mins then off it goes, virgin is terrible
-
DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ardrossan, Scotland
@virginmedia I know. However VM refuse to honour what they promise hence why I have involved ASA, Reading Trading Standards, CAB and Ombudsman. I've been a customer for many years. Won't be when contract up
-
colin armstrong
(@RantinScot) reported
from
Ochiltree, Scotland
@sabele26 @kilt_walker21 @virginmedia Terrible treatment at the hands of Virgin mefia. Sorry for your loss.
-
Geo
(@GHunter15) reported
from
Irvine, Scotland
@virginmedia currently trying to work from home. Your site is down. I hang on the phone line and wait and wait and then get cut off…come on 🫤
-
Andrew Gilligan
(@stradaman65) reported
from
Ayrshire, Scotland
@virginmedia Hub is where your engineer put it two years ago, the layout of the house hasn’t changed so why then in the last few weeks since you replaced my hub am I experiencing issues. No more excuses please I need answers and results.
-
Brian McLaren 🏴🇬🇧
(@brianmcluk) reported
from
Springside, Scotland
@virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.
-
Duncan
(@BlueScareBot) reported
from
Ayrshire, Scotland
@virginmedia could I have a link please to cancel my service in writing?
-
Ian Devlin
(@thecameranerd) reported
from
Irvine, Scotland
@virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.
-
Clodo Baggins
(@quality_rachni) reported
from
Kilmarnock, Scotland
@virginmedia hi, I've changed my mind about a contract I just took out and am in the 14 day cancellation period. I want to cancel the contract please.
-
Ben Paterson✌️
(@paeterson3) reported
from
Ayrshire, Scotland
@KyleDunn_x @virginmedia Mate wtf is going on with it man
-
Ross Kilpatrick
(@RossKilpatrick5) reported
from
Irvine, Scotland
@virginmedia TV’s down and can’t get through to them on the phone, what a brilliant service!
-
andy
(@a7powell) reported
from
Ayrshire, Scotland
@virginmedia waiting on a call back promised for 5pm by your customer services, the latest in a long line of disappointments....sorry we left @skytv
-
Andrew Gilligan
(@stradaman65) reported
from
Ayrshire, Scotland
@virginmedia Thank you will do that , but my point is why has it gotten so bad in last few week , only since you replaced my hub! Same devices in same rooms are shockingly bad now. What multiple external factors now are you referring to ?
-
Colin Marr
(@TheQwertmaster) reported
from
Ayrshire, Scotland
@virginmedia called your customer helpline 3 times & cut off each time! Booster has packed in which means half the house has no WiFi (small bungalow so not exactly a mansion but need 3 boosters). How do I get a replacement issued while I find a more reliable WiFi provider.
-
Yeti
(@yetiayrshore) reported
from
Troon, Scotland
@virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.
-
Kenny James
(@KennyJames_me) reported
from
Loans, Scotland
@virginmedia Never have I ever had speeds near the 540 lmb I pay for. hardwired tops out OCCASSIONALL at 200 average is 170. I need an engineer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
Bob
(@bobcampbell76) reported
@virginmedia Hello. Guess what, the problem still isn't resolved. 6 different engineers have visited and I still have a broadband fault, tv services don't work, and no phone line. How do I get through to a human being?
-
Ashley
(@AshleyB85439974) reported
@virginmedia Oh we have done. And it apparently wasn't a good enough complaint and didn't fall within something they cared about. So cheers, but again mugged off by the Virgin team.
-
S Qunsol
(@QunsolS) reported
@virginmedia I have I wrote in my previous message that I have done a factory reset twice alresdybtoday. Is there anyway I can speak to someone please? This issue is completely out of hand and some kind of issue happens once a week with you. I need to work
-
Simplely_Dimplely
(@SDimplely) reported
@virginmedia I think you need to send me a new box...as this is not working it very poor connection. I cant even have a WhatsApp video call with it cutting out
-
Casey Taylor-Williams
(@Casey_T_W) reported
@virginmedia is the internet down in N8 area? Can’t connect to wifi due to connection issues???
-
Allen Smith
(@Allensmith81) reported
@virginmedia make your virgin media app so I can login to my mobile account rather than it assuming the device I’m loading the app on is the device connected to your network!!
-
Jordan.
(@LangurZoo) reported
@virginmedia Internet issues for 2 weeks.. Constantly going down multiple times a day. Exactly the same after calling you.
-
itsme
(@lolla2_uk) reported
from
Havant, England
@virginmedia can you sort out the internet in Leigh Park, Havant Po9 please? It’s constantly dropping out but when I run a service check it says it’s fine. It’s not fine. I pay over £60 per month and am struggling to WFH. Not just me, it’s regularly on local FB how bad it is.
-
Christie Round
(@christieround) reported
@virginmedia You broadband is down. Your phone line is an hour wait. Do you not understand that, that is not good enough?
-
Gary Crowe
(@gcfirestorm) reported
@kaybaka @virginmedia To be fair to you, half of the people on VMs help desk seem to be in the same position.....