Virgin Media Outage Report in Troon, South Ayrshire, Scotland
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
The latest reports from users having issues in Troon come from postal codes KA10.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Troon, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Troon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 01: Problems at Virgin Media
Virgin Media is having issues since 03:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (44%)
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TV (23%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Troon, South Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Irvine, Galston, Ayr, Kilmarnock, Prestwick, Troon and Saltcoats.
| City | Problem Type | Report Time |
|---|---|---|
 Irvine |
TV | |
| Galston |
Internet | |
| Irvine |
Wi-fi | |
| Kilmarnock |
TV | |
| Kilmarnock |
TV | |
| Irvine |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Troon, Scotland
Latest outage, problems and issue reports in Troon and nearby locations:
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Edward Freeman
(@skywatcher1977) reported
from
Ayrshire, Scotland
@virginmedia my contract ran out today, after a talk with the retentions guy I am now a customer for another (hopefully happy) 12 months. My bill may have raised £1 p/m, but for a provider who gives me 1TB of data use p/m without speed shaping, I’m VERY happy! 😊
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Douglas Gold
(@Dougie_GCLltd) reported
from
Kilmarnock, Scotland
@virginmedia what's is happening with internet in KA3 postcode I run my business from home and need good internet this is shocking again, happening to often... I moved for better service but will be moving again to more reliable provider...#terriblevirginservice
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Max
(@Maxywalton) reported
from
Ayrshire, Scotland
@virginmedia currently moved to a new house and apparently the best option for me is to leave because there’s an active subscription, your advisor was so bad, all I want is my broadband to be switched to my new address !!!!!
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia wifi not working in ka7, and yes i switched it off and back on
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Duncan #StayTheFuckHome
(@BlueScareBot) reported
from
Ayrshire, Scotland
@robmurray11 @virginmedia Just checked and mine is down to 23. Yet last week, which was also the lockdown, it was still 350-400 🤔
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Stewart Roxburgh
(@StewartRoxburgh) reported
from
Troon, Scotland
@virginmedia are there service issues with broadband in ka10
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Jamie
(@jamiehilton19) reported
from
Hurlford, Scotland
@virginmedia are useless arseholes! Fix ma WiFi or I’m reporting you to ma maw!!!! 😢😢
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Garth Westland
(@GarthWestland) reported
from
Ayrshire, Scotland
@Ritchtweets @virginmedia Glad I didn’t go down the “ragin” route now lol
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Max
(@Maxywalton) reported
from
Ayrshire, Scotland
@EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia our internet is off and on constantly, its beyond a joke, an engineer was out last week fixing the neighbours for the exact same reason, said there was a problem in the cabinet, theirs is fixed now ours is unstable, probably just swapped the cables, get it sorted now
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia what is going on with internet, its up and down every 5 minutes, getting sick to the back teeth of your service, time to seek other providers
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
@virginmedia internet is terrible last 24 hrs, play the playstation it goes off, watch netflix it goes off, using my data to come online, your service is a joke
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brian
(@sctsman64) reported
from
Irvine, Scotland
@virginmedia my mother has been let down by your engineer promised he would be back to set up her new package no sign she’s left with no phone no tv and no internet not ideal for an 80 year old
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Martin McCluskey
(@MartinMcC1984) reported
from
Ayrshire, Scotland
@virginmedia I have been trying to call Virgin Media for weeks. can someone help get me a call back
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🏴ALBA_Shxdy🇬🇧
(@Slim5hdy) reported
from
Irvine, Scotland
@virginmedia I’m having WiFi issues in the KA12 postcode in Scotland , all tests ran on your app say there is no issue , but when I do diagnostics through the router page online it says there are WiFi problems , none of our mobiles or laptops will do anything online
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Garth Westland
(@GarthWestland) reported
from
Ayrshire, Scotland
People having a total fit on SM regarding the @virginmedia outage. I get it. It’s a little inconvenient but stop acting like it’s the end of the world and ffs stop phoning them. It’s happening to everyone and I’m sure they are doing everything they can to fix it.
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🏴ALBA_Shxdy🇬🇧
(@Slim5hdy) reported
from
Irvine, Scotland
Once again I’m having problems @virginmedia , a 100mb connection that gives 3mb p/s with 17% packet loss . Sort it out
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Stewart Roxburgh
(@SRoxburgh) reported
from
Troon, Scotland
@virginmedia Dear Mr Bolt, sorry that you had to ruin your reputation by putting your name to this company. The only record VM will will break is for most network failures and lost customers. Hope you get this message eventually when internet gets fixed again.
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David Lamont
(@Lammie1903) reported
from
Kilmarnock, Scotland
@virginmedia please sort out your broadband. Despite speed test showing great speeds of 200mbs download and 21 mbs upload I've been having connection issues for the past couple of weeks. Very difficult to watch Netflix etc due to buffering. Have reset router to no avail 😠
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Duncan
(@BlueScareBot) reported
from
Ayrshire, Scotland
@gazbaker8 @virginmedia Poor show @virginmedia 👎
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Ethan Langley
(@EthanLangers) reported
@virginmedia It’s not normally as bad as Sunday but it’s been intermittent for a couple weeks now
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Danielle Walsh
(@DanielleLoWalsh) reported
@virginmedia problems yet again in Penketh, WA5. Last week I had to go to the office for the first time this year because you “accidentally” turned off my WiFi for 2 days. This week you are doing work in WA8 thats effecting us 😩 Might be the fastest, but most inconsistent!
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DoitQ
(@MasterQAnoG) reported
@virginmedia You need to sort out your phone help also. 3 minutes of listening to posh before you get to pick anything. Keeps putting you back on menu. If you speak to anybody they speak broken English with an Indian twang. They don't listen tell you to reset. Call wait is over an hour......
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TK
(@MsTKIndeed) reported
@virginmedia Yes. That's how I know there is a TV outage. Says Broadband is OK.
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Dorothy Terhune
(@DorothyTerhune) reported
@virginmedia This is what we have been doing for three days; we are very disappointed in the service and we won't consider virgin again as an ISP.
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Steve McGilvray
(@stevemcgilvray) reported
@virginmedia Yes, but we have been having issues for weeks. It is not acceptable. How do I get compensation
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Serendipity192x
(@Serendipity192x) reported
@virginmedia You're not listening to me. There is no way to report a fault because the service hangs up on me when I try. Can you please get off your script and actually read what it is I am saying to you?
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Jonny Winestein
(@jonny_90_W) reported
@virginmedia Yet again a broadband issue. It’s ridicules you are ment to be the best internet provider, but since the first lockdown you have been garbage.
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Mario Avossa
(@MarioAvossa) reported
@virginmedia Heres an odd thing, yesterday I could watch Sky Cinema Disney on the Virgin Go app, today, its the old rights issue tat. I take it that Disney has now exercised its right to keep everything of theirs off streaming and on to Disney+.
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Elaine
(@elaine8275) reported
@virginmedia The shouting and swearing is ridiculous never mind the noise from the actual work. Same team where here last month and cut through the streets open reach cables leaving us all with no internet for days! They are laying new wires I believe.