Virgin Media Outage Report in Troon, South Ayrshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Troon, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Troon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (59%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Troon, South Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Galston, Kilmarnock and Irvine.
| City | Problem Type | Report Time |
|---|---|---|
 Galston |
Internet | |
| Galston |
Internet | |
| Galston |
Internet | |
| Galston |
Internet | |
| Galston |
Internet | |
| Galston |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Troon, Scotland
Latest outage, problems and issue reports in Troon and nearby locations:
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andy
(@a7powell) reported
from
Ayrshire, Scotland
@virginmedia waiting on a call back promised for 5pm by your customer services, the latest in a long line of disappointments....sorry we left @skytv
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Ian Devlin
(@thecameranerd) reported
from
Irvine, Scotland
@virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.
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Cheryl Taylor
(@cherry_slush) reported
from
Kilmarnock, Scotland
@virginmedia 6 wks I’ve been waiting for a call back to cancel my home phone package/review my tv package/deal with WiFi issues, your online service constantly displays error message and on,one chat is unresponsive! You have also failed to respond to a complaint I raised!
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Garth Westland
(@GarthWestland) reported
from
Ayrshire, Scotland
@virginmedia Thanks. Checked with neighbors and they are fine so must be a local issue. Will reboot router and check cables etc.
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CBF72 5️⃣5️⃣ 🇬🇧🍾🇬🇧
(@1972CBF1972) reported
from
Irvine, Scotland
@virginmedia is there an issue in ka11
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Clodo Baggins
(@quality_rachni) reported
from
Kilmarnock, Scotland
@virginmedia hi, I've changed my mind about a contract I just took out and am in the 14 day cancellation period. I want to cancel the contract please.
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Stoo
(@BigStoo92) reported
from
Irvine, Scotland
@virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia had no internet the past 2 days, Glasgow area 28. I see the service checker updates every 4 hours telling me it'll be fixed for a new time and it's been down for over 30. Any hope for a soon fix?
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Ben Paterson✌️
(@paeterson3) reported
from
Ayrshire, Scotland
@KyleDunn_x @virginmedia Mate wtf is going on with it man
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DaveDickie
(@Max_Fax) reported
from
Irvine, Scotland
@virginmedia still not working but looks like it’s still taking money for a service it can’t provide.
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Andrew Gilligan
(@stradaman65) reported
from
Ayrshire, Scotland
@virginmedia Hub is where your engineer put it two years ago, the layout of the house hasn’t changed so why then in the last few weeks since you replaced my hub am I experiencing issues. No more excuses please I need answers and results.
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Kieran McClung
(@KieranWMcclung) reported
from
Troon, Scotland
@virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?
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Colin Marr
(@TheQwertmaster) reported
from
Ayrshire, Scotland
@virginmedia called your customer helpline 3 times & cut off each time! Booster has packed in which means half the house has no WiFi (small bungalow so not exactly a mansion but need 3 boosters). How do I get a replacement issued while I find a more reliable WiFi provider.
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia Still nothing... The status checker says 12pm August 5th and it's now nearly 1:30 and it's been 3 days with no internet. What's the big issue?
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Andrew Gilligan
(@stradaman65) reported
from
Ayrshire, Scotland
@virginmedia Thank you will do that , but my point is why has it gotten so bad in last few week , only since you replaced my hub! Same devices in same rooms are shockingly bad now. What multiple external factors now are you referring to ?
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia internet's been down for 2 days in Dennistoun and the estimated fix time was an hour ago although it's still down. Any indication as to when it's due back up? Losing my mind here
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Eck
(@Alexsmith1966) reported
from
Kilmarnock, Scotland
@virginmedia dreadful customer service, if your diverting customers to your website due to your inability to answer calls making sure it works might be an idea?
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Yeti
(@yetiayrshore) reported
from
Troon, Scotland
@virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.
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Kenny James
(@KennyJames_me) reported
from
Loans, Scotland
@virginmedia Never have I ever had speeds near the 540 lmb I pay for. hardwired tops out OCCASSIONALL at 200 average is 170. I need an engineer
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Brian McLaren 🏴🇬🇧
(@brianmcluk) reported
from
Springside, Scotland
@virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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kev sheils U13's jogo
(@1980sepo) reported
@Nicola__Jane__ @virginmedia Mrs never had a problem in 15yrs of working from home, An our wi-fi never loses signal.?” Maybe u got a fault somewhere sure @virginmedia will sort it out for you 👍🏼
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Michael
(@Rubixs_) reported
@virginmedia Hello, could someone help me with setting up my account? I got my installation tomorrow but i cant verify my email. Tried resending the verification email multiple times but nothing shows up in any of my inboxes no matter how long i wait
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David Woolford
(@DWoolford58) reported
@virginmedia the last contact agent, the one who couldnt help, gave me a new number 03454541111. Guess what he cant help either and needs to ask someone else!!!
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Julian Armstrong
(@Brasfort49) reported
@virginmedia I don’t want to talk to India and be confronted by a hard sell uninterested in what I want. I want to study your packages… so why: “Bad Request Your browser sent a request that this server could not understand. Size of a request header field exceeds server limit”
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Christina
(@Christina__who) reported
@virginmedia Any insight into today? Apparently issues in our postcode? Been off over 12 hrs now. Do we get anything back for this?
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Craig
(@CraigSmudger772) reported
@virginmedia I’m still waiting for a reply on Whatsapp from 16.00 today … customer relations
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Joe Huxley
(@JoeHuxley2) reported
@virginmedia Us knowing the problem would be great too, because said problem not being fixed in 4+ days just becomes a bad reflection on your engineers, despite that probably not being case
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Ti11y United 🔴👹
(@Ti11y__Vani11y) reported
@virginmedia what's happened to your service? It was impeccable at 1 stage, now it's become a joke. I'm paying £106 a month to not have my Internet working for almost a month! Ridiculous!
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MissCharlottie 🦒
(@MissCharlottiee) reported
@virginmedia Yes it's a known service issue in my area, but it's been happening on and off for months. I'm paying a ridiculous amount for unreliable, poor Internet, which is preventing me from working. I would like to talk to someone that can provide a solution or some sort of compensation.
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Christopher Fox
(@ChrisFoxRacing) reported
Absolutely livid @virginmedia right now. It's not just the fact that we've been without internet for two days, but also the fact that their mobile service is about as stable as an alcoholic jelly. I've been trying to get in touch for 4 hours, but had no connection at all.