Virgin Media

Virgin Media Outage Report in Ardrossan, North Ayrshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ardrossan, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ardrossan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ardrossan, North Ayrshire, Scotland 11/27/2025 18:25

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ardrossan, North Ayrshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Irvine.

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City Problem Type Report Time
United KingdomIrvine TV
United KingdomIrvine Internet
United KingdomIrvine Internet
United KingdomIrvine Internet
United KingdomSaltcoats Internet
United KingdomIrvine Internet

Community Discussion

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Virgin Media Issues Reports Near Ardrossan, Scotland

Latest outage, problems and issue reports in Ardrossan and nearby locations:

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time

  • a7powell andy (@a7powell) reported from Ayrshire, Scotland

    @virginmedia waiting on a call back promised for 5pm by your customer services, the latest in a long line of disappointments....sorry we left @skytv

  • GarthWestland Garth Westland (@GarthWestland) reported from Ayrshire, Scotland

    @virginmedia Thanks. Checked with neighbors and they are fine so must be a local issue. Will reboot router and check cables etc.

  • thecameranerd Ian Devlin (@thecameranerd) reported from Irvine, Scotland

    @virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.

  • bazcb Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland

    @Peter54King @virginmedia Boring! Can’t believe your going off on one because of a days down time. I was down for approx 30mins yesterday. I used my hotspot continue. Even BT have had issues nation wide

  • paeterson3 Ben Paterson✌️ (@paeterson3) reported from Ayrshire, Scotland

    @KyleDunn_x @virginmedia Mate wtf is going on with it man

  • TheQwertmaster Colin Marr (@TheQwertmaster) reported from Ayrshire, Scotland

    @virginmedia called your customer helpline 3 times & cut off each time! Booster has packed in which means half the house has no WiFi (small bungalow so not exactly a mansion but need 3 boosters). How do I get a replacement issued while I find a more reliable WiFi provider.

  • MartinMcC1984 Martin McCluskey (@MartinMcC1984) reported from Ayrshire, Scotland

    @virginmedia I have been trying to call Virgin Media for weeks. can someone help get me a call back

  • IGeorrgeI George (@IGeorrgeI) reported from West Kilbride, Scotland

    @virginmedia internet's been down for 2 days in Dennistoun and the estimated fix time was an hour ago although it's still down. Any indication as to when it's due back up? Losing my mind here

  • BlueScareBot Duncan #StayTheFuckHome (@BlueScareBot) reported from Ayrshire, Scotland

    @robmurray11 @virginmedia Just checked and mine is down to 23. Yet last week, which was also the lockdown, it was still 350-400 🤔

  • Max_Fax DaveDickie (@Max_Fax) reported from Irvine, Scotland

    @virginmedia still not working but looks like it’s still taking money for a service it can’t provide.

  • IGeorrgeI George (@IGeorrgeI) reported from West Kilbride, Scotland

    @virginmedia had no internet the past 2 days, Glasgow area 28. I see the service checker updates every 4 hours telling me it'll be fixed for a new time and it's been down for over 30. Any hope for a soon fix?

  • KieranWMcclung Kieran McClung (@KieranWMcclung) reported from Troon, Scotland

    @virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?

  • bazcb Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland

    @virginmedia sort your shit out!!!!

  • stradaman65 Andrew Gilligan (@stradaman65) reported from Ayrshire, Scotland

    @virginmedia Hub is where your engineer put it two years ago, the layout of the house hasn’t changed so why then in the last few weeks since you replaced my hub am I experiencing issues. No more excuses please I need answers and results.

  • bazcb Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland

    @Katherine198929 @virginmedia Calm down ffs, smart people would have used there mobile hotspot on there phone to continue to work..

  • stradaman65 Andrew Gilligan (@stradaman65) reported from Ayrshire, Scotland

    @virginmedia Thank you will do that , but my point is why has it gotten so bad in last few week , only since you replaced my hub! Same devices in same rooms are shockingly bad now. What multiple external factors now are you referring to ?

  • BigStoo92 Stoo (@BigStoo92) reported from Irvine, Scotland

    @virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?

  • yetiayrshore Yeti (@yetiayrshore) reported from Troon, Scotland

    @virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.

  • IGeorrgeI George (@IGeorrgeI) reported from West Kilbride, Scotland

    @virginmedia Still nothing... The status checker says 12pm August 5th and it's now nearly 1:30 and it's been 3 days with no internet. What's the big issue?

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sarah_dentonn Sarah (@sarah_dentonn) reported

    @virginmedia is there an issue with service in areas of Northants? My parents (and others in the village) haven’t had signal for three days now in Geddington and struggling to get information from customer service.

  • rbr747 Rob Bruce (@rbr747) reported

    @virginmedia I have more information: we started the VirginMedia service in September/October (the previous tenants bought their own internet); it was a self-install. What do we do now given you have no dm facility? How does this usually end? Telepathy?

  • TCH5122 Tomh51 (@TCH5122) reported

    @virginmedia broadband not working AGAIN. Can't join a work meeting. Still waiting for someone to get back to me 23hrs after my original text enquiry, despite you saying it would take a maximum of 4 hours. You are the worst company I've ever had the misfortune to deal with

  • m_latif2 ML (@m_latif2) reported

    @virginmedia Good morning, I rang them a couple of days ago and they advised me they unable to provide me with fair price reflecting my circumstances of the poor service over the past 5 months. I will try again once more. But if you can help with my renewal that will be very appreciated.

  • d_yellowlees Duncan Yellowlees (@d_yellowlees) reported

    @presentations @virginmedia Interesting, I have terrible memories of bad customer service, but that was like 8 years ago...part of the issue is if not using the virgin line, have to wait ages to get a BT person out...

  • mrscee68 mrs cee (@mrscee68) reported

    @virginmedia She is moving house and was told that she would have new equipment sent. It never arrived so she was told to use her old equipment. It’s all set up, received a text saying It’s been activated but It’s not . Now through to a team who can’t even find her details

  • dmvillaret Dominique (@dmvillaret) reported

    @virginmedia I lodged a complaint as soon as i became aware. I’ve been fobbed off for almost a year and feel Virgin is just playing for time in order to dismiss me

  • biconic__ Alex 💫 (@biconic__) reported from Brighton and Hove, England

    @virginmedia We’ve spent probably the best part of a full day on the phone to your ‘customer service’ staff over the last month. Appalling service.

  • markballantyn13 mark b (@markballantyn13) reported

    @virginmedia Have given the 30 Days notice to cancel my account with you, not waiting any more

  • WStewartMaxwell Stewart Maxwell⛴ (@WStewartMaxwell) reported

    @virginmedia Got it, how does it help?