Virgin Media

Virgin Media Outage Report in Ardrossan, North Ayrshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ardrossan, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ardrossan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ardrossan, North Ayrshire, Scotland 11/01/2025 20:30

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (41%)

    Internet (41%)

  2. TV (35%)

    TV (35%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. Total Blackout (9%)

    Total Blackout (9%)

  5. E-mail (3%)

    E-mail (3%)

  6. Phone (1%)

    Phone (1%)

Live Outage Map Near Ardrossan, North Ayrshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Irvine and Saltcoats.

Loading map, please wait...
City Problem Type Report Time
United KingdomIrvine Internet
United KingdomIrvine Internet
United KingdomSaltcoats Internet
United KingdomIrvine Internet
United KingdomIrvine TV
United KingdomIrvine Wi-fi

Community Discussion

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Virgin Media Issues Reports Near Ardrossan, Scotland

Latest outage, problems and issue reports in Ardrossan and nearby locations:

  • BigStoo92 Stoo (@BigStoo92) reported from Irvine, Scotland

    @virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?

  • steven_coyw steven graham (@steven_coyw) reported from Ayrshire, Scotland

    @virginmedia internet is terrible last 24 hrs, play the playstation it goes off, watch netflix it goes off, using my data to come online, your service is a joke

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @virginmedia currently moved to a new house and apparently the best option for me is to leave because there’s an active subscription, your advisor was so bad, all I want is my broadband to be switched to my new address !!!!!

  • paeterson3 Ben Paterson✌️ (@paeterson3) reported from Ayrshire, Scotland

    @KyleDunn_x @virginmedia Mate wtf is going on with it man

  • Slim5hdy 🏴󠁧󠁢󠁳󠁣󠁴󠁿ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland

    Once again I’m having problems @virginmedia , a 100mb connection that gives 3mb p/s with 17% packet loss . Sort it out

  • IGeorrgeI George (@IGeorrgeI) reported from West Kilbride, Scotland

    @virginmedia had no internet the past 2 days, Glasgow area 28. I see the service checker updates every 4 hours telling me it'll be fixed for a new time and it's been down for over 30. Any hope for a soon fix?

  • MartinMcC1984 Martin McCluskey (@MartinMcC1984) reported from Ayrshire, Scotland

    @virginmedia I have been trying to call Virgin Media for weeks. can someone help get me a call back

  • IGeorrgeI George (@IGeorrgeI) reported from West Kilbride, Scotland

    @virginmedia Still nothing... The status checker says 12pm August 5th and it's now nearly 1:30 and it's been 3 days with no internet. What's the big issue?

  • thecameranerd Ian Devlin (@thecameranerd) reported from Irvine, Scotland

    @virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.

  • KieranWMcclung Kieran McClung (@KieranWMcclung) reported from Troon, Scotland

    @virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?

  • bazcb Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland

    @Peter54King @virginmedia Boring! Can’t believe your going off on one because of a days down time. I was down for approx 30mins yesterday. I used my hotspot continue. Even BT have had issues nation wide

  • sctsman64 brian (@sctsman64) reported from Irvine, Scotland

    @virginmedia my mother has been let down by your engineer promised he would be back to set up her new package no sign she’s left with no phone no tv and no internet not ideal for an 80 year old

  • BlueScareBot Duncan #StayTheFuckHome (@BlueScareBot) reported from Ayrshire, Scotland

    @robmurray11 @virginmedia Just checked and mine is down to 23. Yet last week, which was also the lockdown, it was still 350-400 🤔

  • IGeorrgeI George (@IGeorrgeI) reported from West Kilbride, Scotland

    @virginmedia internet's been down for 2 days in Dennistoun and the estimated fix time was an hour ago although it's still down. Any indication as to when it's due back up? Losing my mind here

  • bazcb Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland

    @Katherine198929 @virginmedia Calm down ffs, smart people would have used there mobile hotspot on there phone to continue to work..

  • yetiayrshore Yeti (@yetiayrshore) reported from Troon, Scotland

    @virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.

  • bazcb Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland

    @virginmedia sort your shit out!!!!

  • GarthWestland Garth Westland (@GarthWestland) reported from Ayrshire, Scotland

    @virginmedia Thanks. Checked with neighbors and they are fine so must be a local issue. Will reboot router and check cables etc.

  • Maxywalton Max (@Maxywalton) reported from Ayrshire, Scotland

    @EE I currently have no broadband as @virginmedia are so unhelpful with this as I’ve moved house, having to hotspot my phone which eats through my data can u please help me out through this tough time

  • Max_Fax DaveDickie (@Max_Fax) reported from Irvine, Scotland

    @virginmedia still not working but looks like it’s still taking money for a service it can’t provide.

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • sarah_dentonn Sarah (@sarah_dentonn) reported

    Hello @virginmedia ? Anyone there? No one answering phones. There is no mobile service in Geddington Northants and it’s been going on for days. What’s happening???

  • 2004Kane Kane Grigg (@2004Kane) reported

    @virginmedia your customer service levels are abysmal. I've tried countless times to get through on the phone now and I just get cut off whilst music is playing. I'm paying premium prices for a crap service. 4G is faster than my so called super fast fibre broadband.

  • DixieJessop Alan Jessop (@DixieJessop) reported

    @virginmedia I wish to register a formal complaint This is atrocious and may well be stopping her from being advised of her vaccine date Please escalate to a formal complaint and issue is with a complaint reference

  • JohnSpencerTV John Spencer (@JohnSpencerTV) reported

    How would it be if virgin media had a simple, large leave button on their site appear after you contract expired? Instead of wading through the grief of the retention dept. What's wrong they ask, you retention, you're the problem.

  • chrishall456 Yorkshire Chris 👍🏼 (@chrishall456) reported

    @virginmedia This is a tweet from the 15th of Dec, a little like your automated customer call centre, same thing over and over again, but getting nowhere, PLEASE CANCEL MY TV PACKAGE, love the broadband and phone, just sick of paying for tv we dont use.

  • kammi066 Camille Andrews (@kammi066) reported

    @virginmedia @virginmedia I am speaking to some robot in India and I don’t want to! Why is this so hard! I’ve never had this with sky and EE!

  • Ady86016248 Ady (@Ady86016248) reported

    @virginmedia Thanks for getting back. Yes I've pinhole reset 3 times now. Now I have 'no access to server' on any of my devices, WiFi or ethernet. I spoke to someone yesterday who put me in touch with 'device management' but they said since its all my devices affected they can't help.

  • LeeBroadbridge Lee Broadbridge (@LeeBroadbridge) reported

    @virginmedia I've been getting in contact regularly about this issue. Tests have already been run but I'm having he same issues. It takes me forever to get through to you or I cant get through at all

  • KerstinDoe Shabba Dabba Doo (@KerstinDoe) reported

    @virginmedia Hello. The connection issues have since resolved but still don't know what happened. Seems to have affected customers who recently had 'essential works' complete last Mon - at least 1.5 days worth of disruption the same week.

  • craigduda1 craig duda (@craigduda1) reported

    Customer service from @virginmedia is absolutely horrendous, had issues for best part of six months tried to sort it out and on hold for hours on end and when you do get through you get hung up on soon as get through security questions. Then when you don’t pay there like vultures