Virgin Media

Virgin Media Outage Report in Ardrossan, North Ayrshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ardrossan, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ardrossan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ardrossan, North Ayrshire, Scotland 02/01/2026 07:45

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (19%)

    Wi-fi (19%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (7%)

    TV (7%)

  5. E-mail (4%)

    E-mail (4%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ardrossan, North Ayrshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Irvine and Largs.

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City Problem Type Report Time
United KingdomIrvine TV
United KingdomLargs TV
United KingdomIrvine TV
United KingdomIrvine TV
United KingdomIrvine Internet
United KingdomIrvine Internet

Community Discussion

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Virgin Media Issues Reports Near Ardrossan, Scotland

Latest outage, problems and issue reports in Ardrossan and nearby locations:

  • 1972CBF1972 CBF72 5️⃣5️⃣ 🇬🇧🍾🇬🇧 (@1972CBF1972) reported from Irvine, Scotland

    @virginmedia is there an issue in ka11

  • GarthWestland Garth Westland (@GarthWestland) reported from Ayrshire, Scotland

    @virginmedia Thanks. Checked with neighbors and they are fine so must be a local issue. Will reboot router and check cables etc.

  • TheQwertmaster Colin Marr (@TheQwertmaster) reported from Ayrshire, Scotland

    @virginmedia called your customer helpline 3 times & cut off each time! Booster has packed in which means half the house has no WiFi (small bungalow so not exactly a mansion but need 3 boosters). How do I get a replacement issued while I find a more reliable WiFi provider.

  • Max_Fax DaveDickie (@Max_Fax) reported from Irvine, Scotland

    @virginmedia still not working but looks like it’s still taking money for a service it can’t provide.

  • MartinMcC1984 Martin McCluskey (@MartinMcC1984) reported from Ayrshire, Scotland

    @virginmedia I have been trying to call Virgin Media for weeks. can someone help get me a call back

  • Dronexscape DroneXscape Media (@Dronexscape) reported from Kilbirnie, Scotland

    @virginmedia just off phone to one of your call handlers all my devices keep getting cut off from the wifi hub handler refusing to help unless I spend money for pods I've never had such bad customer service from a company

  • IGeorrgeI George (@IGeorrgeI) reported from West Kilbride, Scotland

    @virginmedia internet's been down for 2 days in Dennistoun and the estimated fix time was an hour ago although it's still down. Any indication as to when it's due back up? Losing my mind here

  • IGeorrgeI George (@IGeorrgeI) reported from West Kilbride, Scotland

    @virginmedia had no internet the past 2 days, Glasgow area 28. I see the service checker updates every 4 hours telling me it'll be fixed for a new time and it's been down for over 30. Any hope for a soon fix?

  • KieranWMcclung Kieran McClung (@KieranWMcclung) reported from Troon, Scotland

    @virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?

  • brianmcluk Brian McLaren 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@brianmcluk) reported from Springside, Scotland

    @virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.

  • a7powell andy (@a7powell) reported from Ayrshire, Scotland

    @virginmedia waiting on a call back promised for 5pm by your customer services, the latest in a long line of disappointments....sorry we left @skytv

  • stradaman65 Andrew Gilligan (@stradaman65) reported from Ayrshire, Scotland

    @virginmedia Thank you will do that , but my point is why has it gotten so bad in last few week , only since you replaced my hub! Same devices in same rooms are shockingly bad now. What multiple external factors now are you referring to ?

  • IGeorrgeI George (@IGeorrgeI) reported from West Kilbride, Scotland

    @virginmedia Still nothing... The status checker says 12pm August 5th and it's now nearly 1:30 and it's been 3 days with no internet. What's the big issue?

  • stradaman65 Andrew Gilligan (@stradaman65) reported from Ayrshire, Scotland

    @virginmedia Hub is where your engineer put it two years ago, the layout of the house hasn’t changed so why then in the last few weeks since you replaced my hub am I experiencing issues. No more excuses please I need answers and results.

  • paeterson3 Ben Paterson✌️ (@paeterson3) reported from Ayrshire, Scotland

    @KyleDunn_x @virginmedia Mate wtf is going on with it man

  • KennyJames_me Kenny James (@KennyJames_me) reported from Loans, Scotland

    @virginmedia Never have I ever had speeds near the 540 lmb I pay for. hardwired tops out OCCASSIONALL at 200 average is 170. I need an engineer

  • thecameranerd Ian Devlin (@thecameranerd) reported from Irvine, Scotland

    @virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.

  • yetiayrshore Yeti (@yetiayrshore) reported from Troon, Scotland

    @virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.

  • BigStoo92 Stoo (@BigStoo92) reported from Irvine, Scotland

    @virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?

  • bazcb Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland

    @Peter54King @virginmedia Boring! Can’t believe your going off on one because of a days down time. I was down for approx 30mins yesterday. I used my hotspot continue. Even BT have had issues nation wide

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • Cassa_Shakey Cassa (@Cassa_Shakey) reported

    @virginmedia SECURITY BREACH??!!! Receiving nuisance calls claiming to be from Virgin every 30 minutes to a new telephone number issued to us in December from Virgin. 2 x phone calls to Customer services who are not interested at all!!! @virginmedia

  • Ally_McCartney Ally (@Ally_McCartney) reported

    @virginmedia 11th January! Had one very cheeky email stating "advice given" as the resolution and I am sick of sitting on hold to your call centre (40 mins holding so far to then have the fun and games where i am redirected to the next person)..?

  • mrblackers1 Duncan (@mrblackers1) reported

    @virginmedia @baoselecta As if you have to write a letter to a broadband service because the service is that bad. What year have we gone back too?!

  • paulsmithVIP Paul Smith (@paulsmithVIP) reported

    @virginmedia Thank you for letting me know, thankfully it came back on at 5pm yesterday. I did have to use my phone internet on my laptop for an hour because I’m working from home. Hopefully we won’t get this issue very often

  • Cassa_Shakey Cassa (@Cassa_Shakey) reported

    @virginmedia Yes as explained to your customer service team the number keeps changing but the person always says they are calling from Virgin and want remote access to our PC to fix a fault! 01451508366 01377793682 New number only received due to a **** up with our number transfer

  • 1grahamfletcher Graham Fletcher (@1grahamfletcher) reported from Cheltenham, England

    @virginmedia There is little point, as you won’t do anything about it, and it’s a waste of my time and effort. I know what you did, you should read the notes on file, and sort the issue. It was embarrassing to listen to and witness what happened today

  • Sami_Pee Samantha Patterson (@Sami_Pee) reported

    @virginmedia I have. They are not interested in helping me. I have requested a cancellation of my contract which they are being difficult about. I am frankly appalled. 50% increase opposed to a new customer is a terrible thanks for being loyal

  • LucyMeadows Lucy (@LucyMeadows) reported

    @virginmedia I can't get through to anyone on customer service and no one seems to want to respond to my previous tweets. We are a house of 6 uni students with bad internet and can barely get on to a lecture! Dudes you're garbage.

  • Cassa_Shakey Cassa (@Cassa_Shakey) reported

    @virginmedia That they are calling from Virgin to fix a fault with our line / broadband

  • mattyross_uk Matty Ross (@mattyross_uk) reported

    @virginmedia hi, can someone please update me on the problems at N6. Said to be intermittent access but absolutely nothing in 4 days now. Would appreciate a response