Virgin Media Outage Report in Ardrossan, North Ayrshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Ardrossan, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ardrossan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (16%)
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Total Blackout (14%)
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TV (8%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near Ardrossan, North Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Irvine.
| City | Problem Type | Report Time |
|---|---|---|
 Irvine |
Total Blackout | |
| Irvine |
Wi-fi | |
| Irvine |
Wi-fi | |
| Irvine |
Internet | |
| Irvine |
Internet | |
| Troon |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Ardrossan, Scotland
Latest outage, problems and issue reports in Ardrossan and nearby locations:
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Duncan
(@BlueScareBot) reported
from
Ayrshire, Scotland
@virginmedia could I have a link please to cancel my service in writing?
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Yeti
(@yetiayrshore) reported
from
Troon, Scotland
@virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.
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Brian McLaren 🏴🇬🇧
(@brianmcluk) reported
from
Springside, Scotland
@virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.
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CBF72 5️⃣5️⃣ 🇬🇧🍾🇬🇧
(@1972CBF1972) reported
from
Irvine, Scotland
@virginmedia is there an issue in ka11
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Lesley MacGregor
(@scoobs1969) reported
from
Kilbirnie, Scotland
@virginmedia We have no internet either, and now having to use data on my phone, what is the issue for this area KA25 7HG ?
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steven graham
(@steven_coyw) reported
from
Ayrshire, Scotland
Fcukin @virginmedia internet, up n down like a junkies toot pipe all day, cant stream anything to watch on netflix, see 5 mins then off it goes, virgin is terrible
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Ian Devlin
(@thecameranerd) reported
from
Irvine, Scotland
@virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.
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Stoo
(@BigStoo92) reported
from
Irvine, Scotland
@virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?
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Kenny James
(@KennyJames_me) reported
from
Loans, Scotland
@virginmedia Never have I ever had speeds near the 540 lmb I pay for. hardwired tops out OCCASSIONALL at 200 average is 170. I need an engineer
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Lesley MacGregor
(@scoobs1969) reported
from
Kilbirnie, Scotland
@virginmedia Knowing about it doesn’t make it any better! The fibre service has been shocking recently
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Ross Kilpatrick
(@RossKilpatrick5) reported
from
Irvine, Scotland
@virginmedia TV’s down and can’t get through to them on the phone, what a brilliant service!
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Andrew Gilligan
(@stradaman65) reported
from
Ayrshire, Scotland
@virginmedia Thank you will do that , but my point is why has it gotten so bad in last few week , only since you replaced my hub! Same devices in same rooms are shockingly bad now. What multiple external factors now are you referring to ?
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Ben Paterson✌️
(@paeterson3) reported
from
Ayrshire, Scotland
@KyleDunn_x @virginmedia Mate wtf is going on with it man
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andy
(@a7powell) reported
from
Ayrshire, Scotland
@virginmedia waiting on a call back promised for 5pm by your customer services, the latest in a long line of disappointments....sorry we left @skytv
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Andrew Gilligan
(@stradaman65) reported
from
Ayrshire, Scotland
@virginmedia Hub is where your engineer put it two years ago, the layout of the house hasn’t changed so why then in the last few weeks since you replaced my hub am I experiencing issues. No more excuses please I need answers and results.
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DroneXscape Media
(@Dronexscape) reported
from
Kilbirnie, Scotland
@virginmedia just off phone to one of your call handlers all my devices keep getting cut off from the wifi hub handler refusing to help unless I spend money for pods I've never had such bad customer service from a company
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Duncan
(@BlueScareBot) reported
from
Ayrshire, Scotland
@ClaireKavanag19 @virginmedia Same. Just spent an hour waiting on the phone before getting cut off. Horrendous service.
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ardrossan, Scotland
@virginmedia I know. However VM refuse to honour what they promise hence why I have involved ASA, Reading Trading Standards, CAB and Ombudsman. I've been a customer for many years. Won't be when contract up
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Colin Marr
(@TheQwertmaster) reported
from
Ayrshire, Scotland
@virginmedia called your customer helpline 3 times & cut off each time! Booster has packed in which means half the house has no WiFi (small bungalow so not exactly a mansion but need 3 boosters). How do I get a replacement issued while I find a more reliable WiFi provider.
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Geo
(@GHunter15) reported
from
Irvine, Scotland
@virginmedia currently trying to work from home. Your site is down. I hang on the phone line and wait and wait and then get cut off…come on 🫤
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Pether
(@GPether) reported
@virginmedia It's fixed but it's the constant problems with it. Second time in three days no service at all and last three weeks very slow broadband speeds.
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Chris Battye
(@CB94_) reported
@virginmedia Was expecting a call back from “A Manager” this weekend, which didn’t take place. Surprise surprise, absolutely shocking service!
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Jack Springbett
(@jackspringbett) reported
@thepixelator1 @virginmedia Same. Can’t even get through to them to cancel. Crooks.
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Doug L
(@dougl84) reported
@virginmedia what’s this C130 error which is stopping us watching on demand on our TiVo box. Since I’m here, the booster you are charging me £3 p/m for is absolutely crap as well. Start of lockdown everything was fine, now my phone can’t stay on wifi except near the router.
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Minus40
(@FortyMinus) reported
@virginmedia @virginmedia #virginmediadown again 3rd time today. Same as last night, no internet between 11pm and at least 2am when I went to bed. Green lights reset not resolving the issue. Anyone actually taking this serious at VM? Outage overall since Friday at least 30%!!
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Sarah Collier
(@OptimistCollier) reported
@virginmedia We are despite new hub without wifi, the VM app does not recognise the hub. Day 5 no BB problematic as need for work. Impossible get through to VM. Frustrating and massively time wasting. We need engineer, at least a person who could assist. POOR service.
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Josh
(@CyfenAIM) reported
Anyone been having problems with virgin media in Northern Ireland recently? My downloads keep failing or taking ages and my ping spikes a lot in games.
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Michael McCaffrey
(@Michael96170058) reported
@virginmedia Hi. I spoke to virgin 3 weeks ago about the issue. When I advised that I wanted to raise a complaint, twice the advisor said the complaint would go no where. Eventually the complaint was raised and I am yet to hear from the complaints team.
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Ben
(@Ben05077279) reported
@virginmedia useless company I ordered broadband on 13th November then decided to stay with another supplier. I had to ring 7 times to cancel the order and now suprise suprise I got a text saying the equipment will be delivered tomorrow how incompetent can they be
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Wayne Vidler
(@Vidlee1) reported
So 1hr 5mins in and the phone gets cut off without having spoken to anyone? Come on @virginmedia surely your customer service is better than this?