Virgin Media

Virgin Media Outage Report in Ardrossan, North Ayrshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Ardrossan, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Ardrossan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Ardrossan, North Ayrshire, Scotland 09/06/2025 20:10

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (44%)

    Internet (44%)

  2. TV (24%)

    TV (24%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. Total Blackout (12%)

    Total Blackout (12%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Ardrossan, North Ayrshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Irvine, Prestwick, Troon and Saltcoats.

Loading map, please wait...
City Problem Type Report Time
United KingdomIrvine Internet
United KingdomIrvine TV
United KingdomIrvine Wi-fi
United KingdomIrvine TV
United KingdomIrvine TV
United KingdomPrestwick TV

Community Discussion

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Virgin Media Issues Reports Near Ardrossan, Scotland

Latest outage, problems and issue reports in Ardrossan and nearby locations:

  • stradaman65 Andrew Gilligan (@stradaman65) reported from Ayrshire, Scotland

    @virginmedia Thank you will do that , but my point is why has it gotten so bad in last few week , only since you replaced my hub! Same devices in same rooms are shockingly bad now. What multiple external factors now are you referring to ?

  • IGeorrgeI George (@IGeorrgeI) reported from West Kilbride, Scotland

    @virginmedia Still nothing... The status checker says 12pm August 5th and it's now nearly 1:30 and it's been 3 days with no internet. What's the big issue?

  • BigStoo92 Stoo (@BigStoo92) reported from Irvine, Scotland

    @virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?

  • Max_Fax DaveDickie (@Max_Fax) reported from Irvine, Scotland

    @virginmedia still not working but looks like it’s still taking money for a service it can’t provide.

  • brianmcluk Brian McLaren 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 (@brianmcluk) reported from Springside, Scotland

    @virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.

  • Dronexscape DroneXscape Media (@Dronexscape) reported from Kilbirnie, Scotland

    @virginmedia just off phone to one of your call handlers all my devices keep getting cut off from the wifi hub handler refusing to help unless I spend money for pods I've never had such bad customer service from a company

  • paeterson3 Ben Paterson✌️ (@paeterson3) reported from Ayrshire, Scotland

    @KyleDunn_x @virginmedia Mate wtf is going on with it man

  • a7powell andy (@a7powell) reported from Ayrshire, Scotland

    @virginmedia waiting on a call back promised for 5pm by your customer services, the latest in a long line of disappointments....sorry we left @skytv

  • IGeorrgeI George (@IGeorrgeI) reported from West Kilbride, Scotland

    @virginmedia had no internet the past 2 days, Glasgow area 28. I see the service checker updates every 4 hours telling me it'll be fixed for a new time and it's been down for over 30. Any hope for a soon fix?

  • bazcb Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland

    @Peter54King @virginmedia Boring! Can’t believe your going off on one because of a days down time. I was down for approx 30mins yesterday. I used my hotspot continue. Even BT have had issues nation wide

  • KieranWMcclung Kieran McClung (@KieranWMcclung) reported from Troon, Scotland

    @virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?

  • MartinMcC1984 Martin McCluskey (@MartinMcC1984) reported from Ayrshire, Scotland

    @virginmedia I have been trying to call Virgin Media for weeks. can someone help get me a call back

  • 1972CBF1972 CBF72 5️⃣5️⃣ 🇬🇧🍾🇬🇧 (@1972CBF1972) reported from Irvine, Scotland

    @virginmedia is there an issue in ka11

  • yetiayrshore Yeti (@yetiayrshore) reported from Troon, Scotland

    @virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.

  • thecameranerd Ian Devlin (@thecameranerd) reported from Irvine, Scotland

    @virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.

  • TheQwertmaster Colin Marr (@TheQwertmaster) reported from Ayrshire, Scotland

    @virginmedia called your customer helpline 3 times & cut off each time! Booster has packed in which means half the house has no WiFi (small bungalow so not exactly a mansion but need 3 boosters). How do I get a replacement issued while I find a more reliable WiFi provider.

  • GarthWestland Garth Westland (@GarthWestland) reported from Ayrshire, Scotland

    @virginmedia Thanks. Checked with neighbors and they are fine so must be a local issue. Will reboot router and check cables etc.

  • IGeorrgeI George (@IGeorrgeI) reported from West Kilbride, Scotland

    @virginmedia internet's been down for 2 days in Dennistoun and the estimated fix time was an hour ago although it's still down. Any indication as to when it's due back up? Losing my mind here

  • stradaman65 Andrew Gilligan (@stradaman65) reported from Ayrshire, Scotland

    @virginmedia Hub is where your engineer put it two years ago, the layout of the house hasn’t changed so why then in the last few weeks since you replaced my hub am I experiencing issues. No more excuses please I need answers and results.

  • KennyJames_me Kenny James (@KennyJames_me) reported from Loans, Scotland

    @virginmedia Never have I ever had speeds near the 540 lmb I pay for. hardwired tops out OCCASSIONALL at 200 average is 170. I need an engineer

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • wojczarnecki Wojciech Czarnecki (@wojczarnecki) reported

    @virginmedia You do not have to state 100% for periodic disruptive lack of services to breach the contract. Otherwise you could just not provide service at all and claim that "we never gave any guarantees".

  • rowware Rowware 🇳🇿🇬🇧🇺🇦 (@rowware) reported

    @virginmedia Please help i have to leave for work soon

  • sideshow_bobbie Badger (@sideshow_bobbie) reported

    Intermittent connection issues this morning working from home. Run the test from service status website. It confirmed intermittent connection. Asked me to check my equipment first by following in screen instructions, first task, power off hub. #virginmedia

  • rowware Rowware 🇳🇿🇬🇧🇺🇦 (@rowware) reported

    @virginmedia it is now over two hours of my time wasted waiting for your Customer Relations messaging team to help me

  • pgilliatt40 Paul G (@pgilliatt40) reported

    @virginmedia Because the service is so soul destroying

  • rowware Rowware 🇳🇿🇬🇧🇺🇦 (@rowware) reported

    @virginmedia I need to cancel my virgin broadband and phone

  • GraphicDesignLB Louise Butler (@GraphicDesignLB) reported

    @virginmedia we are on day 5 of our broadband and tv outage in the g689gt area. Can someone please explain to me how this is acceptable?

  • jacvillela Jac VC (@jacvillela) reported

    @virginmedia I have tried to check the status of the service and your page is not working. We’re without internet and we need to know when it will be fix.

  • Alexanderforaye Alexander (@Alexanderforaye) reported

    @vmbusiness promotes a 24hr dedicated fault resolution? Been 264hrs? Multiple calls multiple excuses! How is a business suppose to run effectively with no service? Well there’s Virgin Constant connect? Well they advise this wouldn’t work either? Really?Virgin explain why!!

  • MrRok32 Abbas (@MrRok32) reported

    @virginmedia Yes there is an issue, but how can it not be fixed since saturday morning? I am just seeing the standard message with the fix time increasing. Glad i am leaving this awful service