Virgin Media Outage Report in West Kilbride, North Ayrshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Kilbride, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Kilbride and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (21%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near West Kilbride, North Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Irvine.
| City | Problem Type | Report Time |
|---|---|---|
 Irvine |
Internet | |
| Irvine |
Wi-fi | |
| Irvine |
TV | |
| Largs |
TV | |
| Irvine |
TV | |
| Irvine |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near West Kilbride, Scotland
Latest outage, problems and issue reports in West Kilbride and nearby locations:
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Yeti
(@yetiayrshore) reported
from
Troon, Scotland
@virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.
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Brian McLaren 🏴🇬🇧
(@brianmcluk) reported
from
Springside, Scotland
@virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.
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Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia is there a known problem in the PA10 area?
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Ian Devlin
(@thecameranerd) reported
from
Irvine, Scotland
@virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.
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Lesley MacGregor
(@scoobs1969) reported
from
Kilbirnie, Scotland
@virginmedia We have no internet either, and now having to use data on my phone, what is the issue for this area KA25 7HG ?
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Kieran McClung
(@KieranWMcclung) reported
from
Troon, Scotland
@virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?
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Stoo
(@BigStoo92) reported
from
Irvine, Scotland
@virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?
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Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia Seemed to settle down after a hour or so, seems to be okay tonight
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DroneXscape Media
(@Dronexscape) reported
from
Kilbirnie, Scotland
@virginmedia just off phone to one of your call handlers all my devices keep getting cut off from the wifi hub handler refusing to help unless I spend money for pods I've never had such bad customer service from a company
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Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia I’m having a real problem trying to swap a sim, the one you sent has been lost and the phone no longer receives calls or texts, I’m about mental trying to work this out online and on the automated phone system, can you help?
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Ross Kilpatrick
(@RossKilpatrick5) reported
from
Irvine, Scotland
My @virginmedia internet is down, anyone else having issues?
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Lesley MacGregor
(@scoobs1969) reported
from
Kilbirnie, Scotland
@virginmedia Knowing about it doesn’t make it any better! The fibre service has been shocking recently
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Geo
(@GHunter15) reported
from
Irvine, Scotland
@virginmedia currently trying to work from home. Your site is down. I hang on the phone line and wait and wait and then get cut off…come on 🫤
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ardrossan, Scotland
@virginmedia I know. However VM refuse to honour what they promise hence why I have involved ASA, Reading Trading Standards, CAB and Ombudsman. I've been a customer for many years. Won't be when contract up
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia internet's been down for 2 days in Dennistoun and the estimated fix time was an hour ago although it's still down. Any indication as to when it's due back up? Losing my mind here
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CBF72 5️⃣5️⃣ 🇬🇧🍾🇬🇧
(@1972CBF1972) reported
from
Irvine, Scotland
@virginmedia is there an issue in ka11
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia Still nothing... The status checker says 12pm August 5th and it's now nearly 1:30 and it's been 3 days with no internet. What's the big issue?
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Ross Kilpatrick
(@RossKilpatrick5) reported
from
Irvine, Scotland
@virginmedia TV’s down and can’t get through to them on the phone, what a brilliant service!
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia had no internet the past 2 days, Glasgow area 28. I see the service checker updates every 4 hours telling me it'll be fixed for a new time and it's been down for over 30. Any hope for a soon fix?
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Kenny James
(@KennyJames_me) reported
from
Loans, Scotland
@virginmedia Never have I ever had speeds near the 540 lmb I pay for. hardwired tops out OCCASSIONALL at 200 average is 170. I need an engineer
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Mollichella💙
(@lalabiso) reported
@virginmedia Issues with on demand not working. Some apps work like iplayer, but can't view any on demand stuff. Reset fixes for a few days then goes down again. Have tried everything you can suggest.....
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Anne Christine Smith
(@adamantannie) reported
@daphnemotivates @virginmedia No it’s not you. I consider myself a very loyal customer but went over to Bt because of poor communication. BT service heaps better.
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Josipa Raic
(@JosipaRaic) reported
@virginmedia I did, says no known issues. But WiFi is not working since this morning. I only have green power light on my hub3
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Stuart Daughtry
(@dori2o) reported
@virginmedia And what about recompense to me??? Every time YOUR network goes down I have to use my Mobile Hotspot. I've been charged almost £90 over the last 12 months on mobile data just so I can work when YOUR network fails. How can I claim this back??
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Steven White
(@StevenWhite52) reported
@virginmedia my internet is down in KT17 can you check what’s going on please
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Volf
(@VolfMech) reported
Little help @virginmedia ? Coming up to an hour, this is the longest drop out so far. Last few times it was a few minutes.
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Steven 🇾🇪🔰🪐☀️
(@scholes_4_utd) reported
@virginmedia internet down in belfast ?
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Chris Bell - Pod Lords Victorious Podcast!
(@Frakbuddy) reported
Day two of the great internet fix. Now four days without internet and now the new modem/router (if it is new) sent to me today isn't getting any power. Back on the phone with @virginmedia. Le sigh.
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Stuart Daughtry
(@dori2o) reported
@virginmedia Why not just report these problems up the chain. Surely VM know how many downtime hours in OL2? If its constantly breaking down why not get it fixed properly instead of sticky plaster approach? We pay enough for it, so we deserve a reliable service!!!
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Chris Bell - Pod Lords Victorious Podcast!
(@Frakbuddy) reported
@virginmedia I don't unfortunately but could easily send my account number via DM if you want. Did get help from Jack yesterday at first line for broadband who was very helpful too.