Virgin Media outages and service status in West Kilbride, Scotland
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around West Kilbride, including 0 direct reports.
- The most common problems reported in this area mention Internet.
- Internet (100%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in West Kilbride, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Kilbride, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near West Kilbride, Scotland
The most recent Virgin Media outage reports came from the following cities: Irvine, and Kilwinning.
| City | Problem Type | Report Time |
|---|---|---|
 Irvine
|
Internet | 14 days ago |
Community Discussion
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Virgin Media Issues Reports Near West Kilbride, Scotland
Latest outage, problems and issue reports in West Kilbride and nearby locations:
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🏴ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland@virginmedia I’m having WiFi issues in the KA12 postcode in Scotland , all tests ran on your app say there is no issue , but when I do diagnostics through the router page online it says there are WiFi problems , none of our mobiles or laptops will do anything online
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Stoo (@BigStoo92) reported from Irvine, Scotland@virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?
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George (@IGeorrgeI) reported from West Kilbride, Scotland@virginmedia internet's been down for 2 days in Dennistoun and the estimated fix time was an hour ago although it's still down. Any indication as to when it's due back up? Losing my mind here
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Chris Orr (@ChrisOrr_ELC) reported from Lamlash, Scotland@virginmedia looking for some email support to access my account
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DJ Nerja 🇺🇦 (@CurryInTurry) reported from Ardrossan, Scotland@virginmedia I know. However VM refuse to honour what they promise hence why I have involved ASA, Reading Trading Standards, CAB and Ombudsman. I've been a customer for many years. Won't be when contract up
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George (@IGeorrgeI) reported from West Kilbride, Scotland@virginmedia had no internet the past 2 days, Glasgow area 28. I see the service checker updates every 4 hours telling me it'll be fixed for a new time and it's been down for over 30. Any hope for a soon fix?
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🏴ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, ScotlandOnce again I’m having problems @virginmedia , a 100mb connection that gives 3mb p/s with 17% packet loss . Sort it out
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Ian Devlin (@thecameranerd) reported from Irvine, Scotland@virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.
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Ross Kilpatrick (@RossKilpatrick5) reported from Irvine, ScotlandMy @virginmedia internet is down, anyone else having issues?
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Lesley MacGregor (@scoobs1969) reported from Kilbirnie, Scotland@virginmedia Knowing about it doesn’t make it any better! The fibre service has been shocking recently
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Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland@Katherine198929 @virginmedia Calm down ffs, smart people would have used there mobile hotspot on there phone to continue to work..
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Kieran McClung (@KieranWMcclung) reported from Troon, Scotland@virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?
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Kenny James (@KennyJames_me) reported from Loans, Scotland@virginmedia Never have I ever had speeds near the 540 lmb I pay for. hardwired tops out OCCASSIONALL at 200 average is 170. I need an engineer
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Yeti (@yetiayrshore) reported from Troon, Scotland@virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.
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Stephen (@Websergeant) reported from Kilbarchan, Scotland@virginmedia I’m having a real problem trying to swap a sim, the one you sent has been lost and the phone no longer receives calls or texts, I’m about mental trying to work this out online and on the automated phone system, can you help?
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Brian McLaren 🏴🇬🇧 (@brianmcluk) reported from Springside, Scotland@virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.
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DaveDickie (@Max_Fax) reported from Irvine, Scotland@virginmedia still not working but looks like it’s still taking money for a service it can’t provide.
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Ross Kilpatrick (@RossKilpatrick5) reported from Irvine, Scotland@virginmedia TV’s down and can’t get through to them on the phone, what a brilliant service!
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DroneXscape Media (@Dronexscape) reported from Kilbirnie, Scotland@virginmedia just off phone to one of your call handlers all my devices keep getting cut off from the wifi hub handler refusing to help unless I spend money for pods I've never had such bad customer service from a company
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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🇬🇧💃Kitty Fisher🏴💋🌺🇬🇧🇮🇱💜✡️💋 (@Purple67Florida) reported@NotFarLeftAtAll Said it many time whilst speaking to a customer service rep at Virgin Media . Absolutely pathetic.
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Bryan Millan (@BryMillan) reportedEvery Wednesday without fail from about 8:30pm we have an intermittent signal issue with @virginmedia, we pay enough not to have these issues every week. Get it sorted!
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Roger Green (@RogerGreen2009) reported@entrustTMF @virginmedia I got a ‘3’5g router that pulls down the 5g signal, it was as fast as my Virgin Media 200+gbps and more reliable. £25/month. If you’ve no 5g coverage starlink is offering £35 a month.
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Eden Gem (@edengem) reported@virginmedia A pop up message stating virgin has blacklisted my a/c. Gadget rescue has sent a list of complicated instructions saying I’ve sent too many suspicious emails! Not true: I use this for work. Is it O2 causing the issue?
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toastyborg (@Demon__Cyborg) reported@virginmedia absolutely sucks. They won’t even help me unlock my email and I’ve apparently been blacklisted for not doing anything???
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Marc (@marcleigh) reported@o2 @virginmedia your new sign in method is ridiculous this is 2026 get proper security not this stupid email link to verify
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adam (@adam_2510) reported@virginmedia absolutely shocking customer service. Told by an agent I one price and now I’m in a contract at the wrong amount! Virgin media sales people lie even when I have the proof!! Absolutely poor customer service do not buy Birgin Media!!!!
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✫ Sharon Bellamy 🦖 (@socialshazza) reportedI chose @vmbusiness becuase I had this mess before with BT letting me down .. I work from home, how am I going to do that with no connectivity? Teather from my phone? I am an IT person .. lets see how that works out (2 of 2)
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Simply Norwegian (@simplynorwegian) reported@virginmedia I need some help resolving an unauthorised account creation, outstanding unlawful charges and failure to resolve despite numerous calls and written correspondence dating back to October 2025. What number can I call to speak to someone with authority to end this??
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Tony dee (@tonemillwall) reported@virginmedia sort the Internet connection out please , paying premium rate for a crap service , Internet has been terrible for the last few days