Virgin Media Outage Report in West Kilbride, North Ayrshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Kilbride, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Kilbride and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (57%)
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Wi-fi (19%)
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Total Blackout (11%)
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TV (7%)
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E-mail (4%)
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Phone (2%)
Live Outage Map Near West Kilbride, North Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Irvine and Largs.
| City | Problem Type | Report Time |
|---|---|---|
 Irvine |
TV | |
| Largs |
TV | |
| Irvine |
TV | |
| Irvine |
TV | |
| Irvine |
Internet | |
| Irvine |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Kilbride, Scotland
Latest outage, problems and issue reports in West Kilbride and nearby locations:
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Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia is there a known problem in the PA10 area?
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Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia I’m having a real problem trying to swap a sim, the one you sent has been lost and the phone no longer receives calls or texts, I’m about mental trying to work this out online and on the automated phone system, can you help?
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Barrie C Brown
(@bazcb) reported
from
Kilbirnie, Scotland
@Peter54King @virginmedia Boring! Can’t believe your going off on one because of a days down time. I was down for approx 30mins yesterday. I used my hotspot continue. Even BT have had issues nation wide
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Barrie C Brown
(@bazcb) reported
from
Kilbirnie, Scotland
@virginmedia sort your shit out!!!!
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia had no internet the past 2 days, Glasgow area 28. I see the service checker updates every 4 hours telling me it'll be fixed for a new time and it's been down for over 30. Any hope for a soon fix?
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Kenny James
(@KennyJames_me) reported
from
Loans, Scotland
@virginmedia Never have I ever had speeds near the 540 lmb I pay for. hardwired tops out OCCASSIONALL at 200 average is 170. I need an engineer
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DJ Nerja 🇺🇦
(@CurryInTurry) reported
from
Ardrossan, Scotland
@virginmedia I know. However VM refuse to honour what they promise hence why I have involved ASA, Reading Trading Standards, CAB and Ombudsman. I've been a customer for many years. Won't be when contract up
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia Still nothing... The status checker says 12pm August 5th and it's now nearly 1:30 and it's been 3 days with no internet. What's the big issue?
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Ross Kilpatrick
(@RossKilpatrick5) reported
from
Irvine, Scotland
@virginmedia TV’s down and can’t get through to them on the phone, what a brilliant service!
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DroneXscape Media
(@Dronexscape) reported
from
Kilbirnie, Scotland
@virginmedia just off phone to one of your call handlers all my devices keep getting cut off from the wifi hub handler refusing to help unless I spend money for pods I've never had such bad customer service from a company
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia internet's been down for 2 days in Dennistoun and the estimated fix time was an hour ago although it's still down. Any indication as to when it's due back up? Losing my mind here
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DaveDickie
(@Max_Fax) reported
from
Irvine, Scotland
@virginmedia still not working but looks like it’s still taking money for a service it can’t provide.
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Barrie C Brown
(@bazcb) reported
from
Kilbirnie, Scotland
@Katherine198929 @virginmedia Calm down ffs, smart people would have used there mobile hotspot on there phone to continue to work..
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Brian McLaren 🏴🇬🇧
(@brianmcluk) reported
from
Springside, Scotland
@virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.
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Stoo
(@BigStoo92) reported
from
Irvine, Scotland
@virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?
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Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia Seemed to settle down after a hour or so, seems to be okay tonight
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CBF72 5️⃣5️⃣ 🇬🇧🍾🇬🇧
(@1972CBF1972) reported
from
Irvine, Scotland
@virginmedia is there an issue in ka11
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Ian Devlin
(@thecameranerd) reported
from
Irvine, Scotland
@virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.
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Yeti
(@yetiayrshore) reported
from
Troon, Scotland
@virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.
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Kieran McClung
(@KieranWMcclung) reported
from
Troon, Scotland
@virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Iversman on Twitch
(@Iversman) reported
@virginmedia what bill reimbursement will I be receiving for the Internet being down? Thanks
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Tasha
(@yashtopgal) reported
We were promised a calls from senior management, then told the complaint hadn’t been logged correctly. The chat team advised automatic compensation but wouldn’t acknowledge our complaint about the poor service. @virginmedia
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Balal
(@Blolol) reported
@virginmedia Nvm, they eventually got back and query answered. No further help required.
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Moots
(@JMooters) reported
A week of crap Internet since @virginmedia carried out some “necessary” work!! Useless!!!! Can someone get in touch and actually fix the problem you’ve created?!!!!? #virginmediadown Very poor service … 🙄
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Helen Chatterton
(@Hmchatterton) reported
@virginmedia is Virgin email down? Can’t get access to my email. Thanks Helen
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Marty
(@lg_marto) reported
@virginmedia I’ve done it all before, but the same problems keep happening. None of the ‘fixes’ suggested have had any positive impact.
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Matthew B
(@tisonlyagame) reported
@virginmedia Took a minute then said this? We can't see any issues affecting M29 XXX Checked at 19:15 today Having other issues? When the area fault is fixed you’ll be able to run tests on your connection. Check back here at any time for updates.
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Malcolm
(@malythedaddy) reported
@virginmedia hi. I’m trying to log in to my virgin media but it keeps saying I’m not the primary account holder… but I am.. and I’m normally the one that signs in.. help
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Sharon Barrett
(@tilnoom) reported
@virginmedia This afternoon I phoned your CS line to resolve multiple problems on my Dad's account. Got through to 'Simon' who genuinely was the best rep I've ever spoken to in a long time. Friendly, knew his stuff, got everything sorted pretty quick. Employ more people like him.
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Matthew B
(@tisonlyagame) reported
@virginmedia Just says there are no issues affecting my postcode. Although the actual connection and BQM show otherwise.