Virgin Media Outage Report in West Kilbride, North Ayrshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in West Kilbride, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Kilbride and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (16%)
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Total Blackout (15%)
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E-mail (7%)
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TV (6%)
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Phone (2%)
Live Outage Map Near West Kilbride, North Ayrshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Irvine, Saltcoats and Stevenston.
| City | Problem Type | Report Time |
|---|---|---|
 Irvine |
Wi-fi | |
| Irvine |
TV | |
| Irvine |
Internet | |
| Irvine |
Internet | |
| Saltcoats |
Internet | |
| Irvine |
TV |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near West Kilbride, Scotland
Latest outage, problems and issue reports in West Kilbride and nearby locations:
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Chris Orr
(@ChrisOrr_ELC) reported
from
Lamlash, Scotland
@virginmedia looking for some email support to access my account
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Brian McLaren 🏴🇬🇧
(@brianmcluk) reported
from
Springside, Scotland
@virginmedia any plans on installing fibre in the Irvine area as @bt_uk clearly can't provide any sort of reliable service.
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Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia Seemed to settle down after a hour or so, seems to be okay tonight
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Barrie C Brown
(@bazcb) reported
from
Kilbirnie, Scotland
@Katherine198929 @virginmedia Calm down ffs, smart people would have used there mobile hotspot on there phone to continue to work..
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Yeti
(@yetiayrshore) reported
from
Troon, Scotland
@virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia Still nothing... The status checker says 12pm August 5th and it's now nearly 1:30 and it's been 3 days with no internet. What's the big issue?
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Stewart Roxburgh
(@StewartRoxburgh) reported
from
Troon, Scotland
@virginmedia are there service issues with broadband in ka10
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Ian Devlin
(@thecameranerd) reported
from
Irvine, Scotland
@virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.
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DaveDickie
(@Max_Fax) reported
from
Irvine, Scotland
@virginmedia still not working but looks like it’s still taking money for a service it can’t provide.
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🏴ALBA_Shxdy🇬🇧
(@Slim5hdy) reported
from
Irvine, Scotland
Once again I’m having problems @virginmedia , a 100mb connection that gives 3mb p/s with 17% packet loss . Sort it out
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia had no internet the past 2 days, Glasgow area 28. I see the service checker updates every 4 hours telling me it'll be fixed for a new time and it's been down for over 30. Any hope for a soon fix?
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Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia is there a known problem in the PA10 area?
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Chris Orr
(@ChrisOrr_ELC) reported
from
Lamlash, Scotland
@virginmedia need help to access my email account please
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Barrie C Brown
(@bazcb) reported
from
Kilbirnie, Scotland
@Peter54King @virginmedia Boring! Can’t believe your going off on one because of a days down time. I was down for approx 30mins yesterday. I used my hotspot continue. Even BT have had issues nation wide
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brian
(@sctsman64) reported
from
Irvine, Scotland
@virginmedia my mother has been let down by your engineer promised he would be back to set up her new package no sign she’s left with no phone no tv and no internet not ideal for an 80 year old
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George
(@IGeorrgeI) reported
from
West Kilbride, Scotland
@virginmedia internet's been down for 2 days in Dennistoun and the estimated fix time was an hour ago although it's still down. Any indication as to when it's due back up? Losing my mind here
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Stoo
(@BigStoo92) reported
from
Irvine, Scotland
@virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?
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Stephen
(@Websergeant) reported
from
Kilbarchan, Scotland
@virginmedia I’m having a real problem trying to swap a sim, the one you sent has been lost and the phone no longer receives calls or texts, I’m about mental trying to work this out online and on the automated phone system, can you help?
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Barrie C Brown
(@bazcb) reported
from
Kilbirnie, Scotland
@virginmedia sort your shit out!!!!
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Kieran McClung
(@KieranWMcclung) reported
from
Troon, Scotland
@virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Dave Lee
(@Porkpie77) reported
@virginmedia Says no issue, though when running a test flags a problem. Been last three days.
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LouM 📚📖📝💻☕️
(@LouMWrites) reported
@virginmedia They had my mobile number (which is being transferred to you). I checked this with the sales team this morning. There is no mix up. They simply did not call me. The big joke being, I am already a virgin media customer. This is appalling customer service.
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Brett
(@BrettRedmoreee) reported
@virginmedia We’ve spoken to your idiotic team multiple times and not one of them can do their job correctly. We setup a new package and have now been 3 weeks without the service we are paying for. Again, useless.
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Abi Jenkins
(@abigailchantal) reported
@virginmedia My broadband is down and my mobile data connection, also with Virgin Mobile, is struggling too. I managed to get onto the checker an hour ago and it said no area outage but can't connect to test the hub. Is there any way of finding out what's happening, or is this just universal?
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Alex C Brewer
(@AlexCBrewer) reported
@virginmedia I phoned your number and all i have a sodding link to run tests! THE ROUTER HAS ERRORS ON IT 29/11/2022 16:19:18criticalNo Ranging Response received 29/11/2022 06:54:3Warning!RCS Partial Service 29/11/2022 05:15:45ErrorDHCP RENEW WARNING - Field invalid in response v4 opt
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SouthwestMarine Agency
(@southwestmarine) reported
@virginmedia i will try again tonight as the issues are only at night after 9pm normally
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Liz Tray
(@LizTray) reported
@virginmedia I would expect him to fix the hub or bring a new one and bring an end to two months of misery (the complaint letter asks for a full credit for this period). I'm replying here in the one minute per 10 of internet that actually works.
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Kenny Milliner
(@KennyMilliner) reported
@virginmedia When I put it into modem mode, to use my Amazon eero mesh network it no longer works. There is no internet signal. I can't get to the admin console on 192.168.100.1 either
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Howard Martin 🇺🇦🇪🇺
(@HJMKent) reported
@magneticsparrow @virginmedia I've come to conclusion that the employees aren't the problem, they do try - but Virgin's customer care systems are a mess - call centres all round the world don't help. When someone has a problem, one person should sort it out & cordinate talking to other depts - not customer!
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Stuart Lyon 💙
(@StuartLyon) reported
from
Edinburgh, Scotland
Virgin Media probably the worst broadband provider in the world. Can’t access their service status info via 3G.