Virgin Media outages and service status in West Kilbride, Scotland
Problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around West Kilbride, including 0 direct reports.
- The most common problems reported in this area mention TV and Wi-fi.
- TV (75%)
- Wi-fi (25%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in West Kilbride, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in West Kilbride, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
June 1: Problems at Virgin Media
Virgin Media is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near West Kilbride, Scotland
The most recent Virgin Media outage reports came from the following cities: Saltcoats, and Irvine.
Community Discussion
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Virgin Media Issues Reports Near West Kilbride, Scotland
Latest outage, problems and issue reports in West Kilbride and nearby locations:
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🏴ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, ScotlandOnce again I’m having problems @virginmedia , a 100mb connection that gives 3mb p/s with 17% packet loss . Sort it out
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DroneXscape Media (@Dronexscape) reported from Kilbirnie, Scotland@virginmedia just off phone to one of your call handlers all my devices keep getting cut off from the wifi hub handler refusing to help unless I spend money for pods I've never had such bad customer service from a company
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Stephen (@Websergeant) reported from Kilbarchan, Scotland@virginmedia I’m having a real problem trying to swap a sim, the one you sent has been lost and the phone no longer receives calls or texts, I’m about mental trying to work this out online and on the automated phone system, can you help?
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Stoo (@BigStoo92) reported from Irvine, Scotland@virginmedia Upgraded to your M500 broadband package last week, was great for the first few days but now I’m not even getting 1/4 of my estimated speed. What’s the problem?
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George (@IGeorrgeI) reported from West Kilbride, Scotland@virginmedia had no internet the past 2 days, Glasgow area 28. I see the service checker updates every 4 hours telling me it'll be fixed for a new time and it's been down for over 30. Any hope for a soon fix?
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Stewart Roxburgh (@StewartRoxburgh) reported from Troon, Scotland@virginmedia are there service issues with broadband in ka10
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Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland@Peter54King @virginmedia Boring! Can’t believe your going off on one because of a days down time. I was down for approx 30mins yesterday. I used my hotspot continue. Even BT have had issues nation wide
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🏴ALBA_Shxdy🇬🇧 (@Slim5hdy) reported from Irvine, Scotland@virginmedia I’m having WiFi issues in the KA12 postcode in Scotland , all tests ran on your app say there is no issue , but when I do diagnostics through the router page online it says there are WiFi problems , none of our mobiles or laptops will do anything online
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Lesley MacGregor (@scoobs1969) reported from Kilbirnie, Scotland@virginmedia Knowing about it doesn’t make it any better! The fibre service has been shocking recently
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Kenny James (@KennyJames_me) reported from Loans, Scotland@virginmedia Never have I ever had speeds near the 540 lmb I pay for. hardwired tops out OCCASSIONALL at 200 average is 170. I need an engineer
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DaveDickie (@Max_Fax) reported from Irvine, Scotland@virginmedia still not working but looks like it’s still taking money for a service it can’t provide.
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Ian Devlin (@thecameranerd) reported from Irvine, Scotland@virginmedia @SkySportsBoxing this pay per view is an absolute Joke!! I keep getting error messages and signal drops. So happy I spent £26 on this.
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Stewart Roxburgh (@SRoxburgh) reported from Troon, Scotland@virginmedia Dear Mr Bolt, sorry that you had to ruin your reputation by putting your name to this company. The only record VM will will break is for most network failures and lost customers. Hope you get this message eventually when internet gets fixed again.
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Kieran McClung (@KieranWMcclung) reported from Troon, Scotland@virginmedia Hello Placed an order for your services yesterday, but due to unforeseen circumstances had to cancel this morning just wondering if you can confirm it’s been done?
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CBF72 5️⃣5️⃣ 🇬🇧🍾🇬🇧 (@1972CBF1972) reported from Irvine, Scotland@virginmedia is there an issue in ka11
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brian (@sctsman64) reported from Irvine, Scotland@virginmedia my mother has been let down by your engineer promised he would be back to set up her new package no sign she’s left with no phone no tv and no internet not ideal for an 80 year old
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Chris Orr (@ChrisOrr_ELC) reported from Lamlash, Scotland@virginmedia looking for some email support to access my account
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Yeti (@yetiayrshore) reported from Troon, Scotland@virginmedia swapped my dad’s VM box after finally replacing his TV (no HDMI on his old one). Error 7400. Only a few channels. Call centre closed. Online wants a 9 digit account number but our account number only has 8. Please help.
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Barrie C Brown (@bazcb) reported from Kilbirnie, Scotland@Katherine198929 @virginmedia Calm down ffs, smart people would have used there mobile hotspot on there phone to continue to work..
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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mec337 (@mec337) reported@virginmedia you are swapping from Analog to Digital phone service. Can you guarantee T38 fax protocol will work as before? and yes fax machines are still used.
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Graham FIrth 🇬🇧💙💛🤍🐕 (@firth_graham) reportedThanks @virginmedia for cancelling installation due today with less than 24 hours notice. Great you think it’s acceptable to now leave me for 2 weeks with no working from home or security cameras. Customer services can’t be bothered to call back, guess I’m leaving before joining
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Mel54321 (@MelG54321) reported@virginmedia services down in my whole area since Thursday night. Only got a message at 18.30 yesterday that they had an engineer on site. Child trying to revise for their GCSEs has no Internet access.
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🚴♀️🚴♀️ Jenny 🚴♀️🚴♀️ (@jen_moxon) reportedThe crap I've heard about Virgin Media. I wouldn't go near them
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Gary Silvester (@Cloverbeech) reported@rpd_pacer @virginmedia OK. I know a lot of people over here. I’ll switch into Starlink, I suppose it’s the trade-off of a good deal and package versus terrible and infuriating customerservice! Good luck
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spidella's kitkat🍫 || exams (@kkitkat_exe) reported@OliverGMcManus @virginmedia dude virgin media probably dont even know what theyre charging you for their customer service is so *** talk to an ombudsman theyll get back to you much quicker
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B (@1992JDBX) reported@virginmedia you lot are ******* shocking !!!! Needed internet for my new house you installed the outside service to the wrong address had to cancel the order and now everyone I speak to you at yourself passes me to someone else or don’t understand simple English !!
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Green Cat Books ~ publisher | bookshop | mentor (@greencatbooks) reported@melon_h @virginmedia I switched to Sky last month. I was out of contract with VM and they were charging me £90 a month. They now reckon that I owe over £200 and have unleashed debt collectors, although I did try and cancel them (no contract). I have a referral link for Sky if you like? Gives us both some money off I think
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Adam Tracey (@adamtracey8) reported@scoobiesue82 @JSSHERIFF1933 @virginmedia Has this issue been resolved for yous yet
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Ana Atkinson (@Ana1Atkinson) reported@virginmedia These problems have been on & off since Thursday. Will we get compensated & will Virgin issue a statement to their customers to let us know what is going on? It seems like you have serious problems & just keep saying it will be fixed in 24 hrs. I have no landline, tv or internet