Virgin Media Outage Report in Kilbarchan, Renfrewshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kilbarchan, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kilbarchan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (54%)
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Wi-fi (17%)
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Total Blackout (14%)
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TV (7%)
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E-mail (5%)
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Phone (3%)
Live Outage Map Near Kilbarchan, Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Dumbarton, Greenock, Renfrew, Paisley, Alexandria, Johnstone, Bishopton and Erskine.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
TV | |
| Glasgow |
||
| Glasgow |
Internet | |
| Glasgow |
Phone |
Community Discussion
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Virgin Media Issues Reports Near Kilbarchan, Scotland
Latest outage, problems and issue reports in Kilbarchan and nearby locations:
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Paul Breslin
(@breslano) reported
from
Glasgow, Scotland
@virginmedia bt sport 3 HD is a screen of pixels every 20 seconds? How do I fix this?
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Lyn Paterson
(@nosrepat) reported
from
Glasgow, Scotland
Got a phone call yesterday from someone saying my VM router was being used by other people. Guess it is a scam. Plus broadband down completely today ....and bad yesterday. Appalling service in #Glasgow G 11. @virginmedia
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Susie
(@Susie61180) reported
from
Greenock, Scotland
@virginmedia all my channels including freeview ones are giving the message 'channel not authorised' this morning, I've rebooted and still the same, any help please??
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Ellie
(@EllieTheHughes) reported
from
Renfrew, Scotland
@virginmedia Hi, we have tickets to a Summer Jam gig tonight but can’t upload covid results to the NHS app, please help!
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Damien Speirs
(@Damien1872) reported
from
Renfrew, Scotland
Been having issues with @virginmedia where the internet drops several times during the day. Only get told to do a reset/factory reset of the hub but the issue continues to persist. Not helpful when working from home.
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Damien Speirs
(@Damien1872) reported
from
Renfrew, Scotland
@virginmedia Shows no faults and says everything is fine despite having to use 4g at the time to even run the test. There was an engineer out a couple of months back who done a factory reset but was only a temporary fix. Internet goes down several times a day whilst connected to hub.
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Ellie
(@EllieTheHughes) reported
from
Renfrew, Scotland
@virginmedia The internet service is fine, we are having issues uploading COVID results to any NHS site/app, but to get into the gig we have to show that we have a negative test result on the app, can someone from Summer Jams contact me please?
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Paul Breslin
(@breslano) reported
from
Glasgow, Scotland
@virginmedia bt sport 2 is a screen of pixels every 20 seconds? How do I fix this?
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Damien Speirs
(@Damien1872) reported
from
Renfrew, Scotland
Been having issues with @virginmedia where the internet drops several times during the day. 9nly get told to do a reset/factory reset of the hub but the issue continues to persist. Not helpful when working from home.
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Patty O' 😷
(@pattyneta) reported
from
Glasgow, Scotland
@virginmedia No, it’s an issue regarding the SIM card. I’ve just spent almost 2h in a chat with customer service, where not only any solution was provided, I also had to wait an average of 5 minutes for the agent’s reply to each of my questions. Very frustrating and terrible customer service.
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Jonathan Abourbih
(@jonzo1) reported
from
Glasgow, Scotland
@virginmedia broadband issues in G43? Your status checker says all is fine, but when I run a test it says “thanks for doing your in home checks”
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Lyn Paterson
(@nosrepat) reported
from
Glasgow, Scotland
@virginmedia And the loss of broadband service ? I am in Glasgow G11.
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Peter Hannington
(@MrPGFH) reported
from
Glasgow, Scotland
@virginmedia I have tried to call twice to talk with you guys about my home broadband and twice been plunged into darkness. Your online bot sends me round in circles...no wonder I want to leave. Can someone please help me?
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Patty O' 😷
(@pattyneta) reported
from
Glasgow, Scotland
Well done @virginmedia for leaving my husband, an NHS doctor, without a working phone while he is on call at the hospital for the next 48 hours. And NO solution via customer service. Terrible and very disappointing service!
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Ed Crick
(@edcrick) reported
from
Glasgow, Scotland
I rang @virginmedia who confirmed they do have a major problem with their servers and @twitter which will take another day (so four in total) to resolve. So why not put this message on your social platforms to save everyone time including your staff? "Media could not be loaded"
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DroneXscape Media
(@Dronexscape) reported
from
Kilbirnie, Scotland
@virginmedia just off phone to one of your call handlers all my devices keep getting cut off from the wifi hub handler refusing to help unless I spend money for pods I've never had such bad customer service from a company
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Donald Macleod
(@d1a2w3) reported
from
Glasgow, Scotland
@virginmedia Hi, Sky Sports red button is not working, is there anything I can do to fix this?
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Ellie
(@EllieTheHughes) reported
from
Renfrew, Scotland
@virginmedia @BarrasArtDesign @Carl_Cox We’ve got tickets for Glasgow but can’t log COVID results online so don’t think we’ll be allowed in 😩 Please help!
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J No
(@N07WOD) reported
from
Inchinnan, Scotland
@virginmedia the worst company I know to deal with, information puts you on a loop and doesn’t provide what you need. Beyond rude agents. #raging
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Toxteth O'Grady
(@allandm1284) reported
from
Clydebank, Scotland
@virginmedia @AlanC_44 I had an issue. Reduced my package in april to £120, You are now charging £214 per month. Phoned up. "Sorry about that, someone will call back in 48hrs" That was 620 hours ago.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rob Knell
(@RobKnell1) reported
I'm on an online chat trying to cancel my virgin media sub. Pray for me.
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Demon ©
(@DemonTraitor) reported
@richardbaildon @virginmedia Yeah the chat thing is terrible. You wait hours for a response. I'm going to cancel my TV and just keep the broadband.
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Stephen Hunter
(@1parmenion12) reported
Spent an hour on Monday cancelling Virgin Media following their price hike. Just received an email from them thanking me for staying and amending my package. This really takes customer retention efforts to new depths. Avoid.
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MMA Clown
(@MMAClowner) reported
@virginmedia why would you not notify your customers directly if you're doing works that will affect service? Had to wait until the wifi cuts out to find a little note on your website saying "We’ll be working in your area soon, and this might interrupt your service". **** service
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Jane Farrar
(@jmlfarrar) reported
@virginmedia Gloucester highways are in contact with Virgin Media now apparently and they seem to be saying #virginmedia will have chosen where the box should go exactly, not the council. #gloshighways are very slow coming back to me about it so I’m not sure what’s going on!
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Steady Jay
(@CardiffSoul) reported
@tomas_brew00 @virginmedia Finally an update on the online outage checker acknowl the fault. "Our engineers are carrying out some checks to investigate issues in this area. While we do this, you might have some trouble with your calls, texts and data, sorry. We will update you by Thursday 2nd March 2023".
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Lee Saunders
(@lee_saunders007) reported
@saunders_21 @virginmedia Just have the WiFi and cancel everything else, use fire stick
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Neil
(@ResistWef) reported
@TonightVMTV Virgin media operating strategy - support the nefarious agendas that cause the upheaval, then focus on microcosms of the results of said agendas to feign impartiality. At virgin, it's always pantomime season 🤡
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Paul Bunyan
(@Mr_P_Bunyan1982) reported
@virginmedia are there issues AGAIN in the NE12 area? Internet was off on Tuesday night and I’ve just tried to log into work this morning and can’t get on.
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Tom Clay
(@tom_clay) reported
@virginmedia wifi down for me in s13, will it be back up and running tonight or shall I go to bed?