Virgin Media Outage Report in Kilbarchan, Renfrewshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kilbarchan, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kilbarchan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
December 14: Problems at Virgin Media
Virgin Media is having issues since 06:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
-
Internet (56%)
-
Wi-fi (16%)
-
Total Blackout (14%)
-
TV (7%)
-
E-mail (5%)
-
Phone (2%)
Live Outage Map Near Kilbarchan, Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Greenock, Erskine, Alexandria, Dumbarton, Paisley, Helensburgh, Renfrew and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
TV | |
| Glasgow |
Total Blackout | |
| Greenock |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kilbarchan, Scotland
Latest outage, problems and issue reports in Kilbarchan and nearby locations:
-
Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@vmbusinesshelp @virginmedia New cable installed on Monday, still no service. Being told that they checked this with the internal team and advised that the national hit issue is still outstanding… I am seriously considering cancelling before this becomes even worse!!
-
Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk @robmckenzieuk @virginmedia Even posting online, you get nothing back from them, unlike many other companies whose customer care team swoop in and help. Off this is the way the business users are handled....
-
Decdoc
(@Newlandsdoc) reported
from
Glasgow, Scotland
@virginmedia Broadband service becoming a complete joke. Cutting out all the time. Impossible to get any work done. £100 a month 🤬
-
Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk @robmckenzieuk @virginmedia Well this is a new business install... The lack of why there is a problem is the infuriating part. More so, I've taken two days out of my holiday to be there for their install engineers.
-
Britteny Gibson (Cox)
(@BrittenyCox) reported
from
Glasgow, Scotland
@virginmedia We don’t have a home phone hooked up. So If I phone, I’ll be charged on my mobile. Can I please have the contact details of the complaints department. It’s unacceptable that Virgin thinks its okay to let their customers go without service for several hours.
-
Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk I’m told there is a fault….. but no idea what type of fault….. Oh well, back to work today after 2 weeks off, crap weather throughout, now got a cracked wisdom tooth I think, and no update from @virginmedia on my business install… I’ll change my name to MARVIN I think…
-
Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@virginmedia This is a new installation, and I was told the thing would be operation on Monday 10th after cable installed. I was then told, there is a system problem with Virgin… so I’m a week down the road and no further forward.. Frustrating with no details on why this is happening to me.
-
Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Since changing to virgin Iv had problem after problem No tv services no WiFi 😂😂 I don’t know why I changed in the first place better of give £60 per month to a good cause instead !
-
Britteny Gibson (Cox)
(@BrittenyCox) reported
from
Glasgow, Scotland
@virginmedia Yes and checked service it nothing is listed. Rebooted the router twice.
-
rachael
(@rchlcrns) reported
from
Glasgow, Scotland
@Melfyx @virginmedia They are truly thee worst WiFi company in the whole world I loathe them
-
laim
(@LILPEEPACHU) reported
from
Paisley, Scotland
@virginmedia internet went down at 00:09, go to the hub admin page and it says Internet: Access Denied Nothing had changed, cables are fine - pls help I need internet for security stuff
-
Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk @virginmedia It's the completed lack of information that starts to irritate me. If they expect me to pay £61 a month and out of that month not get 100% service then I'll not be happy in any shape or form.
-
🏴David🏴
(@dtr1984) reported
from
Glasgow, Scotland
@virginmedia what's the deal with the skysports f1 hd channel , it's not working
-
graeme Tannahill
(@graemeT2010) reported
from
Glasgow, Scotland
@virginmedia help please I tweet in twice now REPLY
-
Robert Inglis
(@ralf1972) reported
from
Glasgow, Scotland
@BSC_Tam @virginmedia @SkyUK My internet was always good,got worse recently,too many channels not working either,got free installation and set up with @SkyUK
-
Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@ramfrancisuk @virginmedia That’s what I am thinking… they are placing a business package in a residential area… I’m giving them the option to just cancel everything and let me move on… but we’ll see what unfolds…
-
Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Think you should give all the Virgin media customers free Pizza for having Tv problems !!! #UnwatchableTv
-
Gordon Keenan 🏴
(@Gordon_Keenan) reported
from
Glasgow, Scotland
@robmckenzieuk @ramfrancisuk Well…. I’m finding out the hard way that @virginmedia are extremely slow in getting me up and running with a new business installation. On to day three after install, with it not working…
-
anne collins
(@Perdita21) reported
from
Glasgow, Scotland
@virginmedia help Virgin Media. Broadband in Glasgow G129UE down for 2nd Day. No text updates. 2 calls to India useless. I will be leaving if this is your idea of customer care!
-
Britteny Gibson (Cox)
(@BrittenyCox) reported
from
Glasgow, Scotland
@virginmedia Sorry, I can say for certain regarding wired as I don’t have an ethernet cable to test but wireless is constantly down - usually a few times a day signal completely stops.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
CJB
(@CJB1878) reported
Internet is ****** again. @virginmedia it's been poor for over a week, but this evening is utter garbage. More problems with virgin internet the last 12months then in the past 15years.
-
Ste
(@Ste_F1) reported
@virginmedia Pretty much all of them, channel 5 is pretty bad and so is Sky Sports F1, they all keep breaking up
-
Dougie Ovenstone
(@DougieOvenstone) reported
@virginmedia wifi issue all day in KY1 3EP… any word on when it is likely to be fixed?
-
P
(@Whats_UpWithU) reported
@virginmedia Been issues since August. You useless bunch gavs done nothing
-
JU51LNS
(@JU51LNS) reported
@virginmedia Something fishy going on, turn off modem mode, speeds good. Re-enable, speeds good, 2 hours later, back down to 50%.
-
gaming_vlogger
(@gamingvlogger1) reported
@virginmedia my dad has done a service check multiple times and called up but it still has the same problem and when I troubleshoot my wifi is will come up with dns problems or saying the default gateway is not responding
-
CM
(@CM22ENT) reported
This cannot continue @virginmedia. For 3+ weeks now my household has been played by unstable internet connections. This is not an acceptable service considering that the same exact problem occurred at the start of the year as well. This is stopping us all from being productive..
-
Eshan
(@eshanb08) reported
@virginmedia fix your app
-
Lee Partridge
(@LeePartridge16) reported
@AmazonHelp Thanks for the reply but Amazon TV is only as good as the broadband we can watch it on, @virginmedia is awful & they never admit it or try to put it right, all they do is take our money every month & don’t give a s**t. @amazon you need to create your own broadband options 👍
-
Pinks
(@jpinkney) reported
What is it with #virginmedia @virginmedia that means you cannot follow up on actions agreed after I have phoned you 3 months running about excessive over charging. You agree the refund and to correct my bill and then fail… Ofcom complaint now going in. @CISASUK @Ofcom