Virgin Media Outage Report in Kilbarchan, Renfrewshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kilbarchan, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kilbarchan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
March 21: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (56%)
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Wi-fi (22%)
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Total Blackout (10%)
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TV (7%)
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E-mail (3%)
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Phone (2%)
Live Outage Map Near Kilbarchan, Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Greenock, Clydebank, Alexandria, Erskine, Johnstone and Dumbarton.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet | |
| Glasgow |
Wi-fi | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kilbarchan, Scotland
Latest outage, problems and issue reports in Kilbarchan and nearby locations:
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OG Nasty
(@thenewpenny) reported
from
Renfrew, Scotland
@virginmedia pls advise how I cancel my TV & broadband contract. The website and helpline are not providing any support.
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Sue McCaffray
(@midge60) reported
from
Erskine, Scotland
1 hr 10 mins on the phone to @Virginmedia to fix my dreadful WiFi and they cut me off!
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Iain Wilson
(@iain40) reported
from
Glasgow, Scotland
@virginmedia is there problem with ntlworld email accounts just now. Can receive emails but not send. Continually states smpt password wrong
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RonnieM
(@RonnieM87485) reported
from
Glasgow, Scotland
@debbievee25 @Lord_Carson12 @virginmedia I'm in Balornock, no issues here.
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Andrew Montguire
(@AMontguire) reported
from
Glasgow, Scotland
@virginmedia Can someone call me regarding my account I have a complaint also that I will be looking to make
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Andy Bryan
(@andybryan11) reported
from
Glasgow, Scotland
@virginmedia is there an issue with the TV GO app? Had an error message last 2 days?
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
@virginmedia still looking to speak to a human about the wifi blackspot in my home. Your App doesn’t work and pre recorded options are not relevant. Please advise or I cancel direct debit.
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia Ah I think I see my issue. It’s the M50 broadband package so I think 54 mbps is about average
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Carla🏴👩👦🐱🧘♀️🏃🏽♀️⚽️🔴⚪️
(@KoolMamma) reported
from
Glasgow, Scotland
@virginmedia Still having constant issues with it I’m afraid.....
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Kevin
(@Tumsh41) reported
from
Greenock, Scotland
@virginmedia My Broadband appears to be down. Can you please assist?
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Steebee
(@steebee35) reported
from
Glasgow, Scotland
@virginmedia I haven't been able to watch my virgin go app for months, continually being asked to register the same device to the point I can't watch anything, useless service
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
@virginmedia how do I speak to a human? We have a wifi blackspot. None of your recorded message options help. I need to speak to an actual person.
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Yvonne McAnenay Devlin
(@YvonneDevlin2) reported
from
Glasgow, Scotland
@virginmedia why my service area 28 Scotland not@🤬 working AGAIN get it SORTED
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Ally
(@allymcnab1) reported
from
Clydebank, Scotland
@virginmedia tv go app not working,, trying to sign in keep getting,,, oops service not available at the moment try again later ,, any fixes
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Carla🏴👩👦🐱🧘♀️🏃🏽♀️⚽️🔴⚪️
(@KoolMamma) reported
from
Glasgow, Scotland
Hi @virginmedia any response yet please to my tweet yesterday re poor internet speed? #wifi #internet
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Peter Robinson
(@robbo_1962) reported
from
Dumbarton, Scotland
@virginmedia There are no issues in my area and the tests found no faults. How do I do a hard wired test, do I need to connect a laptop somehow? Thanks
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Scott Cowan
(@ScottCowan5) reported
from
Glasgow, Scotland
@virginmedia The agent over the phone checked with the support team, who advised that because the notes apparently say I didn't ask for a disconnection (I did) then the 30 days has to start from today. I am not paying up to the 9th of November as after Monday I will not be using the service.
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Scott Cowan
(@ScottCowan5) reported
from
Glasgow, Scotland
@virginmedia I phoned up on the 15th of September and said I wanted my contract stopped after it ends, which is tomorrow. How is that not cancelling?! I was told I would need to call on the 9th or 10th to cancel my contract, so I phoned today. I'm guessing the calls are all recorded?!
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Carole Paton
(@CarolePaton) reported
from
Renfrew, Scotland
@virginmedia Still waiting for a response. Customer service is an absolute joke.
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Sue McCaffray
(@midge60) reported
from
Erskine, Scotland
@Virginmedia so I just waited 40 mins trying to get thru to your support got thru and they cut me off! #WiFi
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Sinéad
(@shinnymcc) reported
Virgin Media player doesn't work on a laptop but does through the app, so im here tweeting from laptop feeling like its 2011 again
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Dom
(@Doms_Visuals) reported
@virginmedia broadband has been cutting out all day. Anyone with the same issue?
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Ray Lappin
(@Ray_LFC) reported
@virginmedia Hi, I have been experiencing some difficulties with the signal on my hub, i signed into my virgin media account and it says i'm eligible for a free upgrade to a hub 3 but when i try and order it, it will not process the order stating a broadband issue, can you help.
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Shahil Patel
(@shaz2489) reported
@virginmedia Hi, Yes engineer has been out and has advised its to do with the ports and requested this to be opened by the telephony team, and then wait 24hrs. 2 weeks later still not working, called customer service numerous time and getting all different reason...nothing is getting done!
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Blair Kingsley
(@TweetKCorp) reported
@virginmedia Still not working. Service status is fine. Just ITV Hub app won't play programs.
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Colin Mathie
(@madnutter0102) reported
Anyone with virgin media, did your broadband go down for about 5 mins about 10 mins ago?
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Frederik Brudy
(@kopfnuss) reported
@Mabs79 @virginmedia Hi @virginmedia. Same postcode here and same issue. No connection and hub flashing green.
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Jason scargill
(@JasonScargill) reported
@virginmedia No idea .. it's just about everyday .. we're having to constantly disconnect and reconnect devices to the Wi-Fi .. then you get a Phone call from virgin wanting you to take out other products or upgrade..when you tell them the internet problems their not interested
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richard jenkins
(@gingerbaldy) reported
@virginmedia Just tried phoning, why do you make it so difficult to actually speak to someone? The only option is to say I have a fault, then you want to send a signal to reset??? No!! I speak to someone without going through 50 different menus options 😠
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Mauro R
(@DonMauroR) reported
@virginmedia I do understand the terms and conditions of the contract but when you moved to a place where you have the service it shouldn’t be a problem to moved your contract to the new house. High Street Quarter is a barratt development that have virgin media installation already