Virgin Media Outage Report in Kilbarchan, Renfrewshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kilbarchan, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kilbarchan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
November 22: Problems at Virgin Media
Virgin Media is having issues since 11:20 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (61%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Kilbarchan, Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Dumbarton, Paisley, Renfrew, Greenock, Alexandria, Clydebank, Johnstone and Erskine.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Internet | |
| Glasgow |
||
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Wi-fi | |
| Glasgow |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kilbarchan, Scotland
Latest outage, problems and issue reports in Kilbarchan and nearby locations:
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Grejurn 🏴🇪🇺 B L M
(@_Grejurn) reported
from
Glasgow, Scotland
The @virginmedia tech support scammers are back! Apparently I have an unstable internet connection and am an "idiot woman" for saying there's a purple light on my router (modem mode)
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🌪
(@LazyHermit) reported
from
Clydebank, Scotland
@virginmedia Been a Virgin customer for years. Cancelled Tv but have broadband and phone. Even my Freeview channels have been blocked on my boxes!! How churlish can a company get??😳 Freeview channels?! Show some compassion to your customers
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia Can’t watch them @virginmedia as service not working and you have left me hanging on phone for over 90 minutes.
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Ellenor
(@supaellie1) reported
from
Glasgow, Scotland
@virginmedia this has got to be THE WORST service in the whole world. Been a virgin customer for years and years then when you bill goes up and you phone you get a good deal... promised a deal. Sitting all day waiting for instalment to phone to be told it was rejected!
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Susie
(@Susie61180) reported
from
Greenock, Scotland
@virginmedia my daughter is doing her uni degree from home at the moment and she cant miss deadlines to hand in papers so it's quite an issue for us, any help would be greatly appreciated
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Alex Marr
(@alexmarr98) reported
from
Glasgow, Scotland
Anyone else having issues with Virgin Media at the minute?
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Andy 'Ginge' Ritchie
(@AndyRitchie12) reported
from
Glasgow, Scotland
@virginmedia good morning, we've had numerous phone calls over the past few days from a call centre claiming to be you guys.. Saying that there is an issue with our router and asking us to tell them what lights are on etc? Is this a scam as I feel uncomfortable giving that info.
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✨Charlene✨
(@KnickyEganByrne) reported
from
Glasgow, Scotland
Absolute joke of a company @virginmedia call the “Customer Services” for help but staff are rude, and obnoxious & apparently need retrained if the Manager is anything to go by as the staff have been giving out the incorrect information, which i just need to accept! #pathetic
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Naomi_G_Brown
(@naomi_G_brown) reported
from
Glasgow, Scotland
@virginmedia hi there just wondering what's up with the Broadband in the G3 area? It has been abysmal all week, today alone it has already gone down at least 5 times... Tried calling, gave up due to on hold fatigue 💤
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Susie
(@Susie61180) reported
from
Greenock, Scotland
@virginmedia Hi, yesterday we restarted our modem, ever since only half the devices in the house have wifi... half of them cant even find our network anymore, ranging from phones to smart TVs... can I please have some assistance as to why this has happened?
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GlasgowFuk(7k)
(@GlasgowFuk) reported
from
Glasgow, Scotland
I hate to admit it but @virginmedia customer service / support is absolutely dreadful. Hate saying this as I worked for them for over 6 years #notahappycustomer #shockingservice #wouldntrecommend
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia ...and after the 90 minutes you decide to hang up WHY????
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maverick
(@maverickMMI) reported
from
Glasgow, Scotland
@virginmedia Yeah, spoke to them briefly. Waited 75 MINUTES. Your rep admitted the fault. Said he was outing me on ‘silent hold’ for 2 minutes then 20 MINUTES later the line went dead. Absolute joke. Shambles of a customer service. Apparently that is quite common.
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A Smile
(@ASmile34051578) reported
from
Glasgow, Scotland
@virginmedia Still having issues Too mentally exhausted and disgusted to waste more time on another pointless phone call. Sought advice elsewhere and diagnosed a new set top box required. A reputable company unlike you would have delivered this and compensated me. You just don’t care do you?
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maverick
(@maverickMMI) reported
from
Glasgow, Scotland
@virginmedia customer service is embarrassingly bad. Miss sold then hung up on after being on hold for 75 minutes Sign up with this company at your peril
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Cynthia Halatyn
(@CynthiaHalatyn) reported
from
Glasgow, Scotland
@virginmedia help!!! Over an hour on hold and your system hung up on us and we've just had to call back 😭
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James Johnstone
(@jayceejay55) reported
from
Dumbarton, Scotland
@virginmedia is it possible to get customer support, or am I expected to continue paying for a non service?
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James Johnstone
(@jayceejay55) reported
from
Dumbarton, Scotland
@virginmedia after 4 weeks of trying and hours wasted eventually got through to a human. After problem analysis he announced “our systems are down, please call back after 4 hours”,I asked him to call me back,our system cant do that,really? Worst customer service - bye Virgin. 👋
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Steebee
(@steebee35) reported
from
Glasgow, Scotland
@virginmedia Internet down in the g20 area of Glasgow, may be connected to damaged power cable that caused power cut at the same time as the outage #virginmediadown #virginmediasupport
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✨Charlene✨
(@KnickyEganByrne) reported
from
Glasgow, Scotland
@virginmedia There was no resolution made! That’s part (a very small part) of the problem! And after being called a Liar by said manager I certainly will not be “clicking here” I shall be taking it further!
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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gavin bashford
(@bashergi) reported
@virginmedia Patchy service in Brighton area for 2 days now. Affecting my work, no router issues and as always Service Status says it’s all good, it isn’t
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Craig Sooman
(@CraigSooman) reported
@virginmedia @yubyub70 What good is that going to do?! There is very clearly a problem in the PA postcode area which you need to solve.
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JrhNapier
(@BowieIsWorried) reported
@virginmedia Says there are no broadband issues in the area
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gareth oliver 🦢🏴
(@goliver877) reported
@virginmedia No your service hub is also not working and is saying sorry we are busy but there are so many tweets from PA postcode there is an obvious issue
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Lizzie Knights
(@lizadelic) reported
@virginmedia No issues with any other devices. It occasionally connects to the tv then randomly disconnects & won’t reconnect. Tried that suggestion - no joy.
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Liz
(@Bhlastie) reported
@virginmedia No connection in KA25 area. Been down for some time.
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Craig Sooman
(@CraigSooman) reported
@virginmedia @yubyub70 This beggars belief. There is clearly a problem in the PA postcode area and your service checker is currently unavailable.
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Craig Sooman
(@CraigSooman) reported
@virginmedia @Danninyelle It is very clear that there is currently a problem in the PA postcode area. Nothing to do with the users hubs or settings.
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Patrick Duffy
(@patduffy01) reported
@virginmedia we have had connection problems in PA5 today, I know of others in the area who have completely lost connection and there are several posts on Twitter from PA postcodes saying the service is down. Your “care” site says not working now try later. What’s going on?
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Andy Fairley
(@yubyub70) reported
@virginmedia Just called it and it states no issues.