Virgin Media

Virgin Media Outage Report in Kilbarchan, Renfrewshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kilbarchan, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kilbarchan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kilbarchan, Renfrewshire, Scotland 08/11/2025 09:35

At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (54%)

    Internet (54%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (7%)

    E-mail (7%)

  5. TV (6%)

    TV (6%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kilbarchan, Renfrewshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Glasgow, Johnstone, Paisley, Gourock, Greenock, Alexandria, Renfrew, Dumbarton, Helensburgh, Erskine, Bishopton and Port Glasgow.

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City Problem Type Report Time
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Virgin Media Issues Reports Near Kilbarchan, Scotland

Latest outage, problems and issue reports in Kilbarchan and nearby locations:

  • robbo_1962 Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland

    @virginmedia Just tried that, still not working

  • HotspurHurly61 HotspurHurly61 🤍⚽💙 (Sean Hurl; Legacy Fan) (@HotspurHurly61) reported from Paisley, Scotland

    Dear @virginmedia are you having issues with internet connectivity in PA1 1xx area?

  • G1NG355 AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia Cannot be rectified as the services have been disconnected. I spoke with someone on Friday that said services would be reinstated within 4 hours. After 6 hours, we received nothing. Called back and basically said that call never happened and have no log of the call.

  • G1NG355 AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia Yes, we got our package reduced.. And was quoted a price for basic TV, phone line and WiFi.. We received an email confirming this but upon receiving this our TV services was disconnected. On the email it stated that no TV service was included, upon calling up.. We were told this

  • LoraineRiddick2 Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia I’ve phoned numerous times and had to hang up as constantly kept waiting, but will try again this evening when it might be easier to speak to someone

  • LoraineRiddick2 Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia How can I phone 151 when my phone line isn’t working! And yes, I’ve dialled the 0345 number on many occasions yet still can’t speak to anyone!!no doubt I will hear from you when I cancel my direct debit and move to another supplier!

  • G1NG355 AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia that's us done with you guys.. We've been a customer of 30 years and incompetent staff have completed f*cked up.

  • rjmfulton 𝕽𝖚55𝖊𝖑𝖑 𝕱𝖚𝖑𝖙𝖔𝖓 (@rjmfulton) reported from Thornliebank, Scotland

    @virginmedia hi, just wondering if your support staff are trained on identifying and handling complaints properly? So far “to express my dissatisfaction” and “I would like to complain” haven’t worked.

  • bhoy_al Alan 🍀 (@bhoy_al) reported from Glasgow, Scotland

    Never ever going with Virgin Media again. Internet has been down for nearly 24 hrs, and it's been down nearly everyday for at least 1-5 hours over the course of the last week or two.

  • G1NG355 AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?

  • LoraineRiddick2 Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia It says there are no problems in my area!what does it take to actually speak to someone, or get a technician out to check where fault is originating from!it’s absolutely shocking!Ive worked in customer service for a good many years, and never experienced such awful service!

  • robbo_1962 Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland

    @virginmedia I just turned everything off at the mains and restarted it all and that seems to have sorted it. Don’t know why I didn’t think to try that before. Thanks for your help and suggestions 👍

  • jpcarr85 James (@jpcarr85) reported from Glasgow, Scotland

    @virginmedia Folks, wifi down in Glasgow

  • graemeT2010 graeme Tannahill (@graemeT2010) reported from Glasgow, Scotland

    @O2 hi there can you please help 3 people are on o2 in own house hold and on 3G I have no signal and On 4G I Have no signal what is going on please help @virginmedia

  • annemclean66 Anne McLean (@annemclean66) reported from Dumbarton, Scotland

    @virginmedia How do I get through to a human to discuss a problem with my neighbours Virgin account?

  • LoraineRiddick2 Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia There is no dial tone and I’ve tried another phone and line is still dead, so it must be the socket that is broken. I’m out now until 1230 if someone can arrange even a web chat as it’s almost 2 months without phone.. Ty

  • LoraineRiddick2 Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia must be the worst company in the world to sort out an issue. Can’t even say their customer service is bad, as can’t get talking to a human being!! Time for change!😤

  • LoraineRiddick2 Loraine Riddick (@LoraineRiddick2) reported from Glasgow, Scotland

    @virginmedia any chance you can contact me regarding my house phone which hasn’t worked for 7weeks. Have written to Sunderland and spoken to robots, and constantly get told to dial 151 which I can’t as house phone line is the problem!ty

  • G1NG355 AR #55 (@G1NG355) reported from Glasgow, Scotland

    @virginmedia Well that's another inconvenience. I can't put into the limited characters what we've been through since Friday with your service.

  • kevinnjackson Kevin Jackson (@kevinnjackson) reported from Thornliebank, Scotland

    @virginmedia is there an issue with Virgin Media broadband and phone connection in Glasgow? Neither are working for us and we can log a fault online

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • exeus Andy Brick (@exeus) reported

    .@virginmedia another hour and crap service .... internet up and down, up and down. This had better be working in time for my work meetings tomorrow, and you had better offer compensation, as I haven’t been able to work all weekend. And still no status update or support.

  • bigtommyd19 Tommy Davies (@bigtommyd19) reported

    @virginmedia have been on hold now for nearly 2 hours, to which now your service has just ended my call. My service is not working properly. It cannot be that difficult to speak to someone surely?

  • glynn_lauren Lauren Glynn (@glynn_lauren) reported

    @virginmedia Hi John, no change really. Trying to consider other options then as was suggested before upgrading. Potentially a new router but we restart the Internet a few times a day to solve issues currently 🙊

  • weecammyjo Jenn (@weecammyjo) reported

    @virginmedia our TiVo box is broken and I can’t get through on any of your phone numbers. Please help

  • JazziejeffX Jasmine Glover (@JazziejeffX) reported

    @virginmedia How rude that I’ve just called and spoke to someone who left me on hold for over 20 mins, I hung up, called back and you’re closed 😡 you’ve cancelled a service which was never agreed to be cancelled in the first place. Now another 18 months of this crap 🤬🤯

  • BigDaveOfficial Dave (@BigDaveOfficial) reported

    The @virginmedia Hub 4 is awful for WiFi connections.

  • CarlSmi81562282 Carl Smith (@CarlSmi81562282) reported

    @virginmedia I have tried messaging virgin about a problem and calling but no response! Internet is awful and we have a new hub!

  • kevkop2014 Kevin knollman (@kevkop2014) reported

    @virginmedia What don't you understand in when I say you blame an outage, is that every minute then? There are no problems in this area just your crap slow Internet

  • KatieBuke Katie (@KatieBuke) reported

    @virginmedia I ordered a broadband package in October and was supposed to receive a free tv, this has still not arrived and your call centres aren't available to speak to, can you help?

  • Arun_MehtAa Mehts* (@Arun_MehtAa) reported

    @virginmedia are you able to get back to me ASAP as your phone line disconnects after an hour and no one answers. Modem is still down and I’m seeing odd config settings which look like my account may be compromised