Virgin Media Outage Report in Kilbarchan, Renfrewshire, Scotland
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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kilbarchan, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kilbarchan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (60%)
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Wi-fi (16%)
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Total Blackout (12%)
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TV (7%)
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E-mail (4%)
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Phone (1%)
Live Outage Map Near Kilbarchan, Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Dumbarton, Greenock, Paisley, Erskine, Renfrew, Alexandria, Clydebank and Johnstone.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Total Blackout | |
| Glasgow |
Internet | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
Wi-fi | |
| Dumbarton |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Virgin Media Issues Reports Near Kilbarchan, Scotland
Latest outage, problems and issue reports in Kilbarchan and nearby locations:
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Banjo
(@Chban1967) reported
from
Glasgow, Scotland
@virginmedia Absolute shambles of a company with absolute zero customer care. Phone up and agree a contract only to get something totally different phone to complain they tell you the phones getting cut off, the goalposts get moved continuously, communication atrocious. AVOID!!!
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Colin M
(@oletalk) reported
from
Glasgow, Scotland
What's going on with @virginmedia broadband just now? Just managed to find out on 150 that they seem to be doing (emergency?) maintenance of some sort. Is this how they justify "returning to the office"?! 🤪
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🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia Not only that, when pointing out to your CS team that the account holder was a vulnerable person, my wife was advised "what do you want me to do with that?" By the operator. Shameful. Fix her issue and stop cutting her off for no reason!!
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Banjo
(@Chban1967) reported
from
Glasgow, Scotland
@virginmedia The point is the contract sent out on 15th Aug wasn't what was agreed when challenged I got put on the virgin no customer service merry-go-round which due to our personal circumstances i had to give up u are an absolute rotten company ur service agent admitted this was appalling
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Andrew Bradley
(@AndrewTOG) reported
from
Glasgow, Scotland
Well no @F1 the. Thanks to @virginmedia failing and not connecting. No customer support open and no response online… what dark age company is this ?
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🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia Yes, and reinstated her service around lunchtime today. Come 5pm, they cut her off again!!
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia Well that's another inconvenience. I can't put into the limited characters what we've been through since Friday with your service.
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🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia Your customer service is absolutely shocking. You have cut off a vulnerable pensioner twice in the past 72 hours for reasons of your own error, leaving her with no means of communication whilst apparently being unable to fix the issue for 24 hours. Shocking! 🤬
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia that's us done with you guys.. We've been a customer of 30 years and incompetent staff have completed f*cked up.
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Elenita
(@Coops_71) reported
from
Thornliebank, Scotland
@virginmedia I sent an email at 10.51 this morning which was delivered without any issues.
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Elenita
(@Coops_71) reported
from
Thornliebank, Scotland
@virginmedia is there a problem with email all of a sudden? It was working this morning and now when I try to send an email from Outlook or on my iPhone, I’m told my password is wrong and when I try to log onto webmail I’m told I have no password.
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia Yes, we got our package reduced.. And was quoted a price for basic TV, phone line and WiFi.. We received an email confirming this but upon receiving this our TV services was disconnected. On the email it stated that no TV service was included, upon calling up.. We were told this
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Scott stafford
(@scottstafford87) reported
from
Glasgow, Scotland
@virginmedia It’s connected to the network
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia Cannot be rectified as the services have been disconnected. I spoke with someone on Friday that said services would be reinstated within 4 hours. After 6 hours, we received nothing. Called back and basically said that call never happened and have no log of the call.
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AR #55
(@G1NG355) reported
from
Glasgow, Scotland
@virginmedia Now we're looking at alternative suppliers as we're absolutely disgusted. Loyal customer for 30plus years.. Thousands upon thousands spent.. For what?
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Vero Walters (she/elle)
(@csersrule) reported
from
Milngavie, Scotland
So this is new- I spoke with a CSR @virginmedia in Scotland. I struggled with her accent & she got irritated with me & snarled "Do you even understand English?" I mean, I have a few degrees issued from Canadian universities... maybe they felt bad for me?
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TheGodofPod (Movie Daft)
(@TheGodofPod) reported
from
Clydebank, Scotland
@toptenpods @skytv I to have fell victim to this, but via Virgin Media, who it took fully 2 days to cancel with. Horrible experience for Mrs B.
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🏴 Gary ScottishEagle 🏴
(@garydg7) reported
from
Greenock, Scotland
@virginmedia ... my wife who has authority to speak on her account on her behalf has been unsuccessfully trying to get you to once again resolve the issue. As it stands, we have been advised someone will be in touch within 24 hours. Unacceptable!! My mother in law lives alone
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Elenita
(@Coops_71) reported
from
Thornliebank, Scotland
@virginmedia I’ve waited 12 hours and still have the same issue
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mac / macca
(@neilmacallister) reported
from
Alexandria, Scotland
@virginmedia - Internet / Broadband service has been terrible last few days, any problems in this area, I am in G83 postcode Strathleven, Alexandria. Thanks
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Roberto Ferreira
(@rolhas1979) reported
@virginmedia I was told to get an improvement on my package and I agreed to do that but asked Virgin Media employee if I could cancel it after 14 days and he said yes if I didn't see any difference with the internet ,and was told today I couldn't cancel it and go back to how I was before
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The General
(@kaejlaab) reported
@virginmedia What are they going to tell me? Yes you have had crap service from us for 3 weeks now, but our engineers are working hard to sort the problem. The same I’ve been told for 3 weeks now.
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Liam Stretton
(@LiamStretton) reported
@amy13575656 @virginmedia I was on hold for 45 mins and apparently someone is going to phone me back in 24-48 hours. We shall see as they said this about 2 weeks ago and had nothing. If they don't im just going to cancel it all and move to a better company like Sky
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Charlie
(@charliebsp) reported
@virginmedia quite literally making it impossible to cancel your account - JOKE.
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David Winder
(@StealthyAssassn) reported
@virginmedia do you have an outage in the Torbay area? Our internet has been down about half hour now?
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Kevin Pearce
(@kevman1277) reported
@virginmedia Wonderful so it’s saying there’s a problem in my area and will be fixed tomorrow only been with u guys a month this is the 2nd time my tv broadband hasn’t worked not good enough!!
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Laura Jackson
(@mingasauros) reported
Ah @virginmedia I have not missed your customer service. Speak to you on the phone - told can only get upgrade to router via the connect app. Install connect app and lo and behold it tells me I have to speak to you!
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Vanessa Bailey 🌸
(@VanessaBails) reported
@virginmedia There is no way I can run a business from home without internet. And certainly not for TWO WEEKS! We are fed up with being lied to and fobbed off by your customer service people only to be told one day in advance that there will be no internet.
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Steve
(@stevedurden73) reported
@carlheatley78 @virginmedia We're okay in OL9.... match is garbage so for though
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The General
(@kaejlaab) reported
@virginmedia Next week but it’s not just the cables is it there is thousands in Islington morning about your service. Ever since the new broadband has been installed around here your service has hit rock bottom.