Virgin Media Outage Report in Kilbarchan, Renfrewshire, Scotland
Problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Full Outage Map
E-mailProblems in the last 24 hours in Kilbarchan, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kilbarchan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
April 16: Problems at Virgin Media
Virgin Media is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Virgin Media users through our website.
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Internet (55%)
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Wi-fi (16%)
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Total Blackout (13%)
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TV (8%)
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E-mail (6%)
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Phone (2%)
Live Outage Map Near Kilbarchan, Renfrewshire, Scotland
The most recent Virgin Media outage reports came from the following cities: Glasgow, Erskine, Greenock, Paisley, Alexandria, Renfrew, Dumbarton, Johnstone, Newton Mearns, Helensburgh and Clydebank.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
TV | |
| Glasgow |
Internet | |
| Glasgow |
Total Blackout | |
| Glasgow |
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| Glasgow |
Total Blackout | |
| Glasgow |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Kilbarchan, Scotland
Latest outage, problems and issue reports in Kilbarchan and nearby locations:
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Patty O' 😷
(@pattyneta) reported
from
Glasgow, Scotland
Well done @virginmedia for leaving my husband, an NHS doctor, without a working phone while he is on call at the hospital for the next 48 hours. And NO solution via customer service. Terrible and very disappointing service!
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Damien Speirs
(@Damien1872) reported
from
Renfrew, Scotland
Been having issues with @virginmedia where the internet drops several times during the day. 9nly get told to do a reset/factory reset of the hub but the issue continues to persist. Not helpful when working from home.
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Ellie
(@EllieTheHughes) reported
from
Renfrew, Scotland
@virginmedia @BarrasArtDesign @Carl_Cox We’ve got tickets for Glasgow but can’t log COVID results online so don’t think we’ll be allowed in 😩 Please help!
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Ellie
(@EllieTheHughes) reported
from
Renfrew, Scotland
@virginmedia Hi, we have tickets to a Summer Jam gig tonight but can’t upload covid results to the NHS app, please help!
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Lyn Paterson
(@nosrepat) reported
from
Glasgow, Scotland
@virginmedia And the loss of broadband service ? I am in Glasgow G11.
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Rhys Ronald Howe
(@HoweRhys) reported
from
Glasgow, Scotland
@virginmedia It has been down since 8.20am this morning - no devices can surf the internet. I’ve restarted the WiFi and this returned the same result. No lights showing on the hub apart from the usual yellowish main light. I’m unable to do my work due to this issue..
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Damien Speirs
(@Damien1872) reported
from
Renfrew, Scotland
@virginmedia Shows no faults and says everything is fine despite having to use 4g at the time to even run the test. There was an engineer out a couple of months back who done a factory reset but was only a temporary fix. Internet goes down several times a day whilst connected to hub.
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Patty O' 😷
(@pattyneta) reported
from
Glasgow, Scotland
@virginmedia No, it’s an issue regarding the SIM card. I’ve just spent almost 2h in a chat with customer service, where not only any solution was provided, I also had to wait an average of 5 minutes for the agent’s reply to each of my questions. Very frustrating and terrible customer service.
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Ellie
(@EllieTheHughes) reported
from
Renfrew, Scotland
@virginmedia The internet service is fine, we are having issues uploading COVID results to any NHS site/app, but to get into the gig we have to show that we have a negative test result on the app, can someone from Summer Jams contact me please?
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Rhys Ronald Howe
(@HoweRhys) reported
from
Glasgow, Scotland
Anyone else having issues with @virginmedia this morning? I have absolutely no access to the internet. Restarted the laptop and nothing.. Seen some say the service was down last night too.. possible down in the UK?
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Allan McPike
(@TheDailyScrum) reported
from
Glasgow, Scotland
Can watch Prime in ultra 4k hd via @virginmedia but apparently my mesh WiFi is rubbish so I need to watch my recordings in low resolution. Also couldn’t care less as apparently I only pay for live TV, recordings aren’t included. It’s 2021 not 1991 fix your 360 service.
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Paul Breslin
(@breslano) reported
from
Glasgow, Scotland
@virginmedia bt sport 3 HD is a screen of pixels every 20 seconds? How do I fix this?
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Paul Breslin
(@breslano) reported
from
Glasgow, Scotland
@virginmedia bt sport 2 is a screen of pixels every 20 seconds? How do I fix this?
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Peter Hannington
(@MrPGFH) reported
from
Glasgow, Scotland
@virginmedia I have tried to call twice to talk with you guys about my home broadband and twice been plunged into darkness. Your online bot sends me round in circles...no wonder I want to leave. Can someone please help me?
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Ed Crick
(@edcrick) reported
from
Glasgow, Scotland
@virginmedia there's definitely an issue in g12 Broadband off and on yet you're saying no issues on dl service status. Tried calling 150 keep being cut off. Been fault since 14/10 at 20:00
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Lyn Paterson
(@nosrepat) reported
from
Glasgow, Scotland
Got a phone call yesterday from someone saying my VM router was being used by other people. Guess it is a scam. Plus broadband down completely today ....and bad yesterday. Appalling service in #Glasgow G 11. @virginmedia
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Dee McBee
(@dee_mcbee) reported
from
Greenock, Scotland
Internet not working in pa14 area, website says there are no problems in my area @virginmedia
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J No
(@N07WOD) reported
from
Inchinnan, Scotland
@virginmedia the worst company I know to deal with, information puts you on a loop and doesn’t provide what you need. Beyond rude agents. #raging
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Damien Speirs
(@Damien1872) reported
from
Renfrew, Scotland
Been having issues with @virginmedia where the internet drops several times during the day. Only get told to do a reset/factory reset of the hub but the issue continues to persist. Not helpful when working from home.
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Allan McPike
(@TheDailyScrum) reported
from
Glasgow, Scotland
@virginmedia Totally wrong show from iPlayer. E4 and a few other channels say that you cannot fast forward as the channel doesn’t support even if you watch live, pause and try and fast forward the ads. Pretty rubbish
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Rick Dean
(@MBH_Rick) reported
@virginmedia Still down, your handling of this as a company has been truly shambolic. Emails promised and failed SLA's to go with guaranteed resolution times (with an option to back out/not lie) an exercise in incompetence. I look forward to our 805 call in the morning and more lies
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Aaron Jones
(@AaronJonesEFC11) reported
@virginmedia any update when internet will be back on in L10 area? Been down for more than 36 hours now
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Pete Goodrum
(@petegoodrum) reported
@virginmedia and again the channel and service disappeared. Really? What now? Answers please.
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yas ➐
(@superstaryas7) reported
@virginmedia can I get a V6 replacement? The Internet keeps disconnecting from the box and I've tried different ethernet cables so that isn't the issue. Must be a faulty box
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sgt
(@shakeydaves) reported
@virginmedia So my TV was down and now working but now my internet is down instead, it dropped off this morning, so you fixed one problem to replace it with another
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Alan ferguson
(@aferguson416) reported
@virginmedia I be looking to bt r sky have had enough 25+ years service no more
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Cosmin Bucataru
(@CosminBucataru1) reported
@virginmedia Also the road I’m on all my neighbours have issues and very slow speeds in the past 2 weeks. If this carries on we will consider taking further action as you guys are charging us extortionate amounts of money for a poor service
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Cosmin Bucataru
(@CosminBucataru1) reported
@virginmedia I have called, as I said I had a virgin media technician coming over today and he couldn’t fix it. He said “there are issues in the area but the people at the phone will never admit it”. How is it possible on a 500mbs package to have speeds of 10 mbs on a wired connection ?
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Mysterious Gamers
(@MGGC2019) reported
@virginmedia .... was an issue and stated the issue would be fixed at 6am a completely different time. The app just stays infinitely loading when I try and go through the HELP option to talk to someone to find out the problem and the website just sends me in circles over and over.....
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katie munro
(@3lionsmuaythai) reported
@virginmedia tv down again what exactly am I paying for