Virgin Media

Virgin Media Outage Report in Kilbarchan, Renfrewshire, Scotland

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Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.

Problems in the last 24 hours in Kilbarchan, Scotland

The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Kilbarchan and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Virgin Media Outage Chart in Kilbarchan, Renfrewshire, Scotland 04/26/2024 02:35

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Most Reported Problems

The following are the most recent problems reported by Virgin Media users through our website.

  1. Internet (57%)

    Internet (57%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (8%)

    TV (8%)

  5. E-mail (6%)

    E-mail (6%)

  6. Phone (3%)

    Phone (3%)

Live Outage Map Near Kilbarchan, Renfrewshire, Scotland

The most recent Virgin Media outage reports came from the following cities: Alexandria, Glasgow, Dumbarton, Paisley, Port Glasgow, Johnstone, Greenock and Erskine.

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City Problem Type Report Time
United KingdomAlexandria Wi-fi
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow Internet
United KingdomGlasgow E-mail

Community Discussion

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Virgin Media Issues Reports Near Kilbarchan, Scotland

Latest outage, problems and issue reports in Kilbarchan and nearby locations:

  • nosrepat Lyn Paterson (@nosrepat) reported from Glasgow, Scotland

    @virginmedia email not working yet again. Awful company, awful service.

  • brigidms Brigid Smith (@brigidms) reported from Greenock, Scotland

    @virginmedia I have been waiting for over a week for a return call from customer service , obviously don’t want my business after 20 years . Looking for a new broadband provider any suggestions . One that actually works would be good 🤬

  • jacklaffey Jack Laffey (@jacklaffey) reported from Glasgow, Scotland

    @virginmedia Oh gosh Are you retarded? I wont be checking outages Get Acc. 327223503 switched back on as per your email dated 26/02/21 with quoted payment ref 327223503001 Your actions have resulted in me having to break lockdown to access WiFi for my work & homeschooling Return my service

  • chris_mcbain Chris McBain (@chris_mcbain) reported from Glasgow, Scotland

    @virginmedia your customer support phone line is an absolute disgrace. Issues with our broadband... an automated message isn’t going to resolve. All you offer is an automated message then hang up.

  • robbo_1962 Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland

    @virginmedia I’ve disabled Dolby and it seems to be ok at the moment so hopefully that’s solved it. Thanks for your help. Pete

  • pulse_breakfast Pulse Breakfast Show (@pulse_breakfast) reported from Barrhead, Scotland

    Just typical of @virginmedia they seem to be more down than up!

  • spinningthedisc MrDeeJay (@spinningthedisc) reported from Erskine, Scotland

    Time to go to @ofcom regarding @virginmedia . Got a deal then they put a price increase in. This never happened before when agreeing a price for a contract term. I will escalate this.

  • jacklaffey Jack Laffey (@jacklaffey) reported from Glasgow, Scotland

    @virginmedia My service isn’t working No WiFi No television Account no. 327223503 Get it sorted

  • robbo_1962 Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland

    Since upgrading to @virginmedia M200 broadband the sound and vision in our tv keeps going out of sync. Does anyone know why and if there’s a solution? Thanks

  • hoostie101 David Houston (@hoostie101) reported from Glasgow, Scotland

    @virginmedia as a 25 year plus customer I’m shocked by your behaviour. I got £4.50 increase notified mid jan and called virgin. I was given automated option that said no increase (your system). Now virgin say no record and have introduced increase 😡. Shameful

  • gbradford67 Gordon Bradford (@gbradford67) reported from Brookfield, Scotland

    @virginmedia Broadband once again running at 50% bandwidth, at most. Not funny with parents working from home plus 2 teenagers doing home learning. Should I now just pay half my bill for half the service?

  • bawz Darren of Mcilvaney (@bawz) reported from Renfrew, Scotland

    @taff_owst @Twitch @KCOMcare ah. load on the exchange (assuming you're on adsl?) or your isp throttling your downstream bandwidth then 🤔 I know virginmedia were/are doing this once you pass 1gb down, albeit there should still be sufficient headroom to watch streaming with no issues 🤔 bizarre!

  • quietarea1 Neil Crossan (@quietarea1) reported from Glasgow, Scotland

    @virginmedia virgin business. Phoned 4 times seemingly had signal sent to fix. Nothing happened at all. Over promised under delivered

  • GaryMiller87 Gary Miller (@GaryMiller87) reported from Thornliebank, Scotland

    @virginmedia I have the complaint reference yeah, they initially responded then ignored all other comms thereafter. Should I DM the ref?

  • marcmcb11 Marc (@marcmcb11) reported from Glasgow, Scotland

    @the_pieface @virginmedia Been with them a year now and only recently had problems don’t know if they are maybe upgrading a lot at the Moment or not?

  • mickhutcheson michael hutcheson (@mickhutcheson) reported from Bishopton, Scotland

    @mcneill_craig @virginmedia They don't make live chat easy to find for existing customers. If you are a new customer browsing packages it's there. But minute you log in to VM online the function vanishes into thin air

  • erinnstenson Erin Stenson (@erinnstenson) reported from Clydebank, Scotland

    @virginmedia can u provide a number for me to contact that won’t give an auto response and hang up please

  • petewhelan Pete Whelan (@petewhelan) reported from Glasgow, Scotland

    @virginmedia can you help. I’m working away with a colleague and you’ve cut off his SIM card ahead of his new handset being delivered. He’s therefore got no phone for the next 48 hours. Anything you can do to reconnect him?

  • chris_mcbain Chris McBain (@chris_mcbain) reported from Glasgow, Scotland

    @virginmedia your customer support phone service is an absolute disgrace. Trying to resolve issues with our broadband, sorry but an automated message isn’t going to fix anything.

  • bigverne2000 Alistair Macqueen (@bigverne2000) reported from Milngavie, Scotland

    @virginmedia Hi, eventually after over an hour of holding(for the third time) got though to someone who asked me to go through everything again for a third time. After 20 minutes of language difficulties got them to agree to send an engineer to my house in Wednesday to try and sort issues

Virgin Media Issues Reports

Latest outage, problems and issue reports in social media:

  • martintday martin t day (@martintday) reported

    @virginmedia It’s done it a few times since we got the box, but this week has been the worst

  • Paul_CR_Smith Paul Smith (@Paul_CR_Smith) reported

    @virginmedia Overnight no problem. But when is the reliability going to be improved? And when do I start to get refunds for when you are not complying with your so called "guarantee" to put 175 mbps into my router? I've counted at least four days in the last fortnight.

  • JazzBharaj jazz bharaj (@JazzBharaj) reported

    @virginmedia I’m having terrible connection issues with speeds sometimes at 2mb. Trying to switch router into modem mode but it’s not working and just getting red light

  • MrMuin7 Conor Farrell (@MrMuin7) reported

    @SkyIreland No problem. At least you replied. Take heed @virginmedia

  • Trebleutd cantona7 (@Trebleutd) reported

    @virginmedia It was already a week overdue as I should of had it on 9th dec with my ultimate oomph package I will lodge another complaint with the chief executive’s office things get done a bit quicker then !!

  • JT_Schmidt Jakob Schmidt (@JT_Schmidt) reported

    @virginmedia I can not remember who I spoke to but this is now getting kafkaesque and borderline fraudulent. I tried to text the bot using the number you provided about canceling and after I waited a full day to get an answer I just got a text which started the whole the process again.Poor!

  • cursons_a Tony Cursons (@cursons_a) reported

    @virginmedia No, tried a number of times but no luck. Freezes when I click new customer button.

  • peterjnola Peter Nolan (@peterjnola) reported

    @virginmedia 2 hours wasted. Bowled over by how bad this is. They did confirm I've been mis-sold though but nobody willing/able to do anything to support

  • garydivers Gary Divers (@garydivers) reported

    @virginmedia you are really letting me down. Your online fault solver doesn’t work and I’ve been cut off three times now after jumping through hoops each time. You persuaded me not to leave a week ago and things have for worse!

  • GillianDrumm1 Gillian Drumm (@GillianDrumm1) reported

    @virginmedia No every time I speak to customer services I get told they will look into it but nothing happens. Do you have a UK representative that I can talk to? It’s not just one thing. If I can’t get it sorted I will have to change provider as it is causing me so much stress.