Virgin Media outages and service status in Helensburgh, Scotland
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Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Helensburgh, including 0 direct reports.
- The most common problems reported in this area mention TV and Internet.
- The most recent signal from this area was received Sep 17, 2:52 PM GMT+1.
- TV (67%)
- Internet (33%)
The latest reports from users having issues in Helensburgh come from postal codes G84 .
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Helensburgh, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Helensburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Virgin Media. Are you experiencing issues or an outage? Leave a message in the comments section!
Live Outage Map Near Helensburgh, Scotland
The most recent Virgin Media outage reports came from the following cities: Helensburgh, Greenock, and Alexandria.
| City | Problem Type | Report Time |
|---|---|---|
 Helensburgh
|
TV | 3 days ago |
|
Greenock
|
TV | 12 days ago |
Community Discussion
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Virgin Media Issues Reports Near Helensburgh, Scotland
Latest outage, problems and issue reports in Helensburgh and nearby locations:
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Jed Cook (@CookJed) reported from Greenock, Scotland@PremierSportsTV 2 hours on phone tonight trying to get response from #virginmedia diabolical customer service ; will be cancelling as soon as possible , only pay to watch #glasgowwarriors
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Kevin (@Tumsh41) reported from Greenock, Scotland@Aaroonio @virginmedia Not working this morning here.
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Ped (@ped1969) reported from Bishopton, Scotland@michaelt1967 @virginmedia We gave up, constant hassle with poor virgin wifi... fitted Nest wifi and turned our virgin Hub to Modem mode. Everything is brilliant now.
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Susie (@Susie61180) reported from Greenock, Scotland@virginmedia all my channels including freeview ones are giving the message 'channel not authorised' this morning, I've rebooted and still the same, any help please??
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mac / macca (@neilmacallister) reported from Alexandria, Scotland@virginmedia ... any update on the G83 9PP issues ? Into the 3rd day of no TV reception and broadband connection constantly lagging...
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Peter Robinson (@robbo_1962) reported from Dumbarton, ScotlandSince upgrading to @virginmedia M200 broadband the sound and vision in our tv keeps going out of sync. Does anyone know why and if there’s a solution? Thanks
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Jim McEleny🏴 (@JimMceleny) reported from Greenock, ScotlandGot this in email from @virginmedia / O2, "Each year your Airtime Plan will be increased by the Retail Price Index (RPI) rate of inflation announced in February plus 3.9%. If RPI is negative, we’ll only apply the 3.9%." No problem with RPI increase, whats the 3.9% for? #robbery
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Coco Brown (@cocobrown1973) reported from Dumbarton, Scotland@virginmedia Yeah I got it sorted however 1hr on a phone line at 30p per minute is not cheap taking a full hour to sort something that is simple is very poor customer service especially for loyal customers
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Tyronelad (@mogwaiboy16) reported from Alexandria, Scotland@virginmedia my wife appears to be burning through her mobile data at an incredible rate, looking at her recent bill,huge amounts of data in the early hours of the morning despite being connected to WiFi. 6gb of data in less than a week, clearly that can’t be right. Help'
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Lee Barros (Fotze) (@BarrosLXXXIX) reported from Greenock, Scotland@virginmedia Can I change my direct debit date, I have had no response from the text message service and calling up is pointless as they are closed. If not I'll just cancel my Direct Debit and pay you on my new chosen date.
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Anne McLean (@annemclean66) reported from Dumbarton, Scotland@virginmedia How do I get through to a human to discuss a problem with my neighbours Virgin account?
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Ewan McElroy (@EwanMcElroy) reported from Alexandria, ScotlandVirgin media has to be the worst internet out there
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Saorsa Alba Photography (@saorsa_alba) reported from Alexandria, Scotland@virginmedia Hopeless customer service. All you had to tell me was yes or not if it was virgins fault in my area. But then again your just a call centre and hopeless.
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Diane Mckay (@weekaiso) reported from Inchinnan, Scotland@virginmedia I was told I could get a better deal for £100 as I'm paying 144.99 way to much for the package I have utterly disappointed as I have been a customer for over 15 years
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Gordon Bradford (@gbradford67) reported from Brookfield, Scotland@virginmedia Broadband once again running at 50% bandwidth, at most. Not funny with parents working from home plus 2 teenagers doing home learning. Should I now just pay half my bill for half the service?
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Lauren (@M1SSes0) reported from Greenock, Scotland@virginmedia 18.40. I got a text saying service was fixed and if I was still having issues to switch it off for 30 minutes, I left it off for 45.
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J No (@N07WOD) reported from Inchinnan, Scotland@virginmedia the worst company I know to deal with, information puts you on a loop and doesn’t provide what you need. Beyond rude agents. #raging
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Ashley McLoone (@ash_mcloone) reported from Greenock, Scotland@virginmedia No no one else has problems
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Steven (@bolton2710) reported from Greenock, Scotland@virginmedia two days in a row broadbands gone down.
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
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Connor Wilson (@ConnorTWilson) reportedVirgin Media wifi is just **** innit
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CliveR (@CliveR39) reported@KuchPatryk @Se_Railway No Virgin Media broadband- @nationalrailenq were reporting a network problem
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Success W Lewis (@SuccessWLewis1) reported@virginmedia 3 months of issues have forced me into this situation. I may as well be in a zombie apocalypses.
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Virgin Media News (@VirginMediaNews) reportedFirst-time drug possession may no longer mean prosecution. From today, adults caught with a small amount of drugs for personal use may instead be referred to the HSE for support. They must admit the drugs were for their own use and agree to take part in the scheme. More on Virgin Media PLAY.
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Martin (@lionking2014) reported@LPXIOP They say VOIP is more reliable than the the old PTSN network... Gonna be using my @virginmedia Broadband which goes down more often than the telephone so don't see how it will be!????
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Irate_Jobbie (@Irate_Jobbie) reported@AwTroon Many, many years ago, I called virgin media to tell them I was leaving. They asked why, I said you don't offer value for money anymore. Sorry you're leaving but that is the best price, you already have. It was expensive. No problem, bye now. Next day, virgin cold calls me. Asks me to confirm who I am. I said no, you are calling me, you should know. Guy was annoyed as he was phoning to offer me a better deal. I said fine, I'll call the same retentions team I called yesterday to leave and I'll know it's actually virgin. He got angry, said they can't offer discounts, only he could and if I didn't confirm my details, he couldn't give me the offer. I just told him I could no longer do business with virgin due to such poor security procedures. He seemed very angry about the fact I wasn't willing to give personal identifiable information to a stranger cold calling me. Never paid them a penny again.
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sergio pani (@sergiopani62) reported@virginmedia shocking service provision. internet drop off these last few days. being told to wait 22 hours for an engineer. Like this regularly. Can’t watch a film properly, watch a game or listen to music as all rely on the internet . Change is coming.
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Lord Lee Harding (@leeharding1980) reported@virginmedia Hello.... The Sky Sports News channel on the Sky Sports app is lagging and the audio keeps cutting out... I've contacted Sky, they told me to contact you as the account is a Virgin Media... Can you help?
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Helen Bedford (@helenxbedford) reported@virginmedia I have an engineer visit booked but it’s not showing on the app. I’ve raised a complaint about that but my complaint isn’t showing on the app. I started a live chat and was asked to move to WhatsApp’s, but didn’t receive any comms. How can I get a response from you?
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Robert Grace (@Beastial_Maggot) reported@virginmedia When trying to sign into virgin,once my email & password has been verified I am told to “return to the place were you started your journey “.So I go back to the virgin tv go home only to be told to sign in AGAIN ! And goes round and round……