Virgin Media outages and service status in Helensburgh, Scotland
Some problems detected
Users are reporting problems related to: internet, tv and wi-fi.
Full Outage Map
- Virgin Media generated 0 outage signals in the last 24 hours around Helensburgh, including 0 direct reports.
- The most common problems reported in this area mention Internet, TV, and Wi-fi.
- The most recent signal from this area was received Jul 17, 10:44 PM GMT+1.
- Internet (50%)
- TV (33%)
- Wi-fi (17%)
Virgin Media offers mobile phone, television, broadband internet and phone service over the cable network. Virgin Media is part of NTL:Telewest. Virgin's mobile service is available under the Virgin Mobile brand, which operates as a mobile virtual network operator using the T-Mobile and Orange networks.
Problems in the last 24 hours in Helensburgh, Scotland
The chart below shows the number of Virgin Media reports we have received in the last 24 hours from users in Helensburgh, Scotland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
July 24: Problems at Virgin Media
Virgin Media is having issues since 03:00 PM GMT. Are you also affected? Leave a message in the comments section!
Live Outage Map Near Helensburgh, Scotland
The most recent Virgin Media outage reports came from the following cities: Erskine, Dumbarton, Greenock, and Alexandria.
| City | Problem Type | Report Time |
|---|---|---|
 Erskine
|
Internet | 7 days ago |
|
Dumbarton
|
TV | 9 days ago |
Nearby cities with recent reports
1 recent signals
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Virgin Media Issues Reports Near Helensburgh, Scotland
Latest outage, problems and issue reports in Helensburgh and nearby locations:
-
Jed Cook (@CookJed) reported from Greenock, Scotland@PremierSportsTV Thanks but paying to watch on tv not iPad ; you need to have a word with @virginmedia who initially claimed not to know re the problem then cut me off twice ; never got through to customer service yet though they have now sent tweet
-
Mike (@mickfiftyfive) reported from Dumbarton, Scotland@virginmedia So channel's 1-5 are back up but all other channel's are still showing error cod (v53), whats the issue @virginmedia ???
-
Peter Robinson (@robbo_1962) reported from Dumbarton, ScotlandSince upgrading to @virginmedia M200 broadband the sound and vision in our tv keeps going out of sync. Does anyone know why and if there’s a solution? Thanks
-
Rebecca Thompson (@Rebecca_GMFC) reported from Greenock, Scotland@virginmedia @stumcc761 Service is always shocking🥱
-
Michael Macdonald (@justcall_mesir) reported from Alexandria, Scotland@virginmedia - 3hrs on the phone today to several of your "Managers, Collections, and Tier 1 and 2 staff" No further forward, due to unprofessional calls, rudeness, and staff with a sloppy shoulder approach with no solution, no acceptance of error. Shocking customer service.
-
Stephen (@EstebanRum) reported from Dumbarton, Scotland@virginmedia absolutely shocking service and 0 for customer care😡#poorattitude #rude time to try @SkyUK I guess.
-
Kevin (@Tumsh41) reported from Greenock, Scotland@virginmedia My Broadband appears to be down. Can you please assist?
-
Ceallaigh Nic hEachaidh (@kellyarla_) reported from Greenock, ScotlandAnybody else having problems with Virgin Media internet?
-
mac / macca (@neilmacallister) reported from Alexandria, Scotland@virginmedia - Internet / Broadband service has been terrible last few days, any problems in this area, I am in G83 postcode Strathleven, Alexandria. Thanks
-
Ashley McLoone (@ash_mcloone) reported from Greenock, Scotland@virginmedia “Cellular > Cellular Network Tap the Automatic... “ isnt n UK mob.
-
Jed Cook (@CookJed) reported from Greenock, Scotland@virginmedia That’ll be a no then ! Will cancel service given not getting what we pay for - if I can get through to anyone !
-
Jed Cook (@CookJed) reported from Greenock, Scotland@virginmedia @craigy1992 Try speaking to your customers then ; you’ll be fast enough to call me if I cancel my payments
-
Ross. (@500DaysOfMisery) reported from Helensburgh, Scotland@taryamboyd @virginmedia Hi Ty, your service is shit and I’ll be lodging a formal complaint with your manager for this abhorrant customer service. Have a good weekend, ****
-
Peter Robinson (@robbo_1962) reported from Dumbarton, Scotland@virginmedia I’ve disabled Dolby and it seems to be ok at the moment so hopefully that’s solved it. Thanks for your help. Pete
-
Mark Thompson (@thompsonmark_) reported from Greenock, Scotland@virginmedia @DanRoPo I am also having this problem. 7 times since 8am this morning on my landline!!!!!
-
Stephen (@Websergeant) reported from Kilbarchan, Scotland@virginmedia is there a known problem in the PA10 area?
-
Kevin (@Tumsh41) reported from Greenock, Scotland@virginmedia After 40 minutes our television service via @virginmedia was restored. It was quite a lengthy update though
-
Michael Macdonald (@justcall_mesir) reported from Alexandria, Scotland@virginmedia please have any of the following fake names call me back please ASAP....abby, abys manager, Jean on collections, Bradley who passed me on to some else cause he was out having abeer, or Luke who didn't finish finding a solution to @virginmedia's ineptitude.
-
David Walker (@walker17car) reported from Linwood, Scotland@BeckyEverson @SkyUK @virginmedia Been with them for 20 odd years from the old NTL days and never had a problem, their customer service on the other hand...
-
Dee McBee (@dee_mcbee) reported from Greenock, ScotlandInternet not working in pa14 area, website says there are no problems in my area @virginmedia
Virgin Media Issues Reports
Latest outage, problems and issue reports in social media:
-
1050 (@skp180) reported@DeviateDefiant @virginmedia @MoneySupermkt Yh im with them and looking into changing they treat long term customers like ***** been with the 12 years you would think id offended there mum the way they treat me
-
Nick S. (nickncs) (@nickncs_cP) reported@virginmedia something is wrong with your internet network. maybe DNS server issue? some sites down on all devices but able to reach them if using a vpn.
-
Jessica Simpson 😺🐶🐾 (@Jess_Simpson645) reportedTo @virginmedia- Many thanks to your Technician who came out today following the outage in my area. Although I was back online by this time he checked over all the equipment and settings, and also discovered that the router needed changing-which he did - very polite and efficient man. I don’t use my real name on here for safety and security reasons, but if you want to send me a DM, I will let you know.
-
John T (@John48231) reported@DeviateDefiant @virginmedia @MoneySupermkt Keep complaining, I got mine down to £30 for 350mb
-
Mark Davies 🏴 🇬🇧 🇺🇸 (@BettySwollock) reported@trapdoor456 @virginmedia Ive been with the now virgin media used to be known as ntl for 30 years , never really had major issues To be honest, I have 1GB and practically get most of that speed , latency is fine , download speeds are atrocious , customer service could do with a overhaul, other than that Nps for me.
-
xSpeakEazy (@xSpeak_Eazy) reported@DeviateDefiant @virginmedia @MoneySupermkt Damn I'm paying £63 for 1gig from VM.
-
Virgin Media News (@VirginMediaNews) reportedThe European Commission has fined AliExpress €550 million for failing to adequately crack down on the sale of unsafe and counterfeit products on its site. The Chinese online marketplace had reported that almost 15 million illegal products were recommended to EU users last year, including counterfeit cosmetics, toys, clothes and gadgets. The company has until October to submit an action plan and comply with the Digital Services Act. 📺 More on Virgin Media PLAY
-
🇮🇪MartinMurphy72 (@MartinMurphy72) reported@daphmc_ @Rugby_Scoop @virginmedia Not at all 2023 is in the past We have never won a QF so the last QF won’t leave any lasting impression…
-
Urban Groove (@Urban__Groove) reportedNext time virgin media ring me from Bangladesh or any Asian country im going to put the phone down on them, I can't understand a dam word you are saying 😡 @virginmedia
-
funkeechicken (@funkeechicken1) reported@virginmedia @markkinga Hey, Virgin Media do you do a service in SA69?